Discover Financial Services
Industry: Financial services company
DescriptionDiscover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International. Customer service: 00 1 801-902-3100 Headquarters: Riverwoods, Illinois, United States CEO: Roger C Hochschild Subsidiaries: Diners Club International, Discover Bank,
Discover Financial Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Discover Financial Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Discover Financial Services Salaries. You can even request information on how much does Discover Financial Services pay if you want to. Learn about salaries, pros and cons of working for Discover Financial Services directly from the past employees.
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7,110 Discover Financial Services employees in database. Find out everything there's to know about Discover Financial Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Discover Financial Services Employees
FedEx Services January 2011 - Present
Basic Research March 2007 - December 2010
Basic Research July 2004 - March 2007
Vanguard Car - National and Alamo Car Rental July 2003 - September 2004
Discover Financial Services October 2001 - July 2003
Skills
Customer Service, PowerPoint, Microsoft Excel, Coaching, Retail, Microsoft Office, Sales, Account Management, Microsoft Word, Outlook, Time Management, Inventory Management, Forecasting, Process Improvement, Customer Retention, Management, Leadership, Recruiting, Training, Access, Process Scheduler, Accounting, Team Building, Employee Relations, Operations Management
Education
Western Governors University 2013 — 2014
Bachelor's degree, Sales and Sales Management
Salt Lake Community College 2010 — 2013
General Studies
Taylorsville High 1997 — 2000
South Point Counseling Services September 2014 - Present
Citywide Home Loans 2012 - 2014
Citywide Home Loans July 2009 - 2012
Discover Financial Services March 2008 - October 2008
RHA Community Services of Utah January 2006 - August 2008
Discover Financial Services January 2005 - August 2005
Skills
Microsoft Office, Webtrac, Docutrac, DocMagic, Point, QuickBooks, Credit, Nonprofits, Time Management, Sales, Loans, Customer Service, Administrative..., Mortgage Lending, Business Strategy, Microsoft Excel, Recruiting
Education
University of Utah 2011 — 2014
Bachelor of Science (BS), Business/Corporate Communications
Salt Lake Community College
Associate of Science (A.S.), Universal Studies
Discover Financial Services February 2014 - Present
Discover Financial Services February 2013 - February 2014
Discover Financial Services December 2011 - February 2013
Discover Financial Services December 2009 - December 2011
Mentoring Of America July 2006 - April 2007
Skills
Process Improvement, Risk Management, Financial Services, Call Centers, Credit Cards, Team Leadership, Microsoft Office, Collections, Finance, Multi Tasking, Analytical Skills, Coaching, Business Analysis, Data Analysis, Microsoft Excel, Project Management, PowerPoint, SIPOC, FMEA, Process Flow Charts
Education
University of Utah - David Eccles School of Business 2013 — 2015
Bachelor of Science (BS), Finance
Salt Lake Community College 2011 — 2013
Associate of Science (AS), Business
Clearshield, LLC February 2012 - Present
Discover Financial Services January 2009 - February 2012
Market Street Grill and Oyster Bar August 2006 - May 2010
Skills
Customer Service, Collections, Problem Management, Organizational..., Data Entry, Call Centers, Multi Tasking, Bilingual, Team Management, Operations Management, Project Management, Skip Tracing, Employee Training, Quality Management, Food Service, Cashiering, Employee Handbooks, Employee Management, Hiring Employees, Coaching, Accounts Receivable, Employee Relations, Administrative..., Human Resources, Interviews
Education
Salt Lake Community College
Discover Financial Services January 2015 - Present
Square One Salon and Spa August 2014 - Present
Charming Liars November 2013 - Present
Anthropologie November 2013 - June 2014
Your Coffee Break June 2013 - August 2013
Legacy Design Photographers May 2012 - October 2012
Skills
•Adobe Suite CS6:..., film and digital cameras, dark room experience..., studio equipment,..., Microsoft Office..., Facebook and Twitter, Photography, PowerPoint, Adobe Creative Suite, Illustrator, Photoshop, Facebook, Social Media Marketing, Editing, Public Relations, Fashion, Blogging, Magazines, Social Media
Education
Savannah College of Art and Design 2010 — 2014
B.F.A. Photography
Pope John XXIII Regional High School 2008 — 2010
High School Diploma
Alpharetta High School 2006 — 2008
Collège du Léman, Versoix, Switzerland 2003 — 2006
ACS Cobham International School, Cobham, Slough, United Kingdom 1999 — 2003
Discover Financial Services April 2015 - Present
ZAGG inc/Clear Source September 2013 - June 2015
Lexington Law Firm June 2012 - September 2013
Convergys October 2011 - February 2012
Skills
Customer Service, Customer Satisfaction, Customer Relations, Community Emergency..., First Responder, First Aid, Supervisory Skills, Staff Supervision, Critical Thinking, Computer Proficiency, Graphic Design, Mathematics, Open-mindedness, Typing, Data Entry, Management, Problem Solving, Communication, Microsoft Office, Leadership, Microsoft Word, Public Speaking, Microsoft Excel, PowerPoint
Education
Salt Lake Community College 2009 — 2010
N/A, General Studies
Hunter High School 2006 — 2009
High School Diploma, Graphic Design
Judea Reform Congregation October 2013 - Present
Young Peoples Performing Company August 2012 - November 2014
Granite School District September 2010 - May 2011
Discover Financial Services September 2008 - December 2008
Jordan School District February 2005 - March 2007
Skills
Special Education, Customer Service, Classroom, Tutoring, Classroom Management, Credit, Literacy, Mathematics Education, Language Arts, Teaching, Behavior Management, Differentiated..., Secondary Education, Higher Education, Teaching Reading, Curriculum Design, Administration, Treatment, Reading Intervention, K-12, Curriculum Assessment, Teaching Adults, Applied Behavior..., Teaching Writing, Curriculum Mapping
Education
Salt Lake Community College 2002 — 2006
Cultural Anthropology
West Jordan High School 1999 — 2002
Discover Financial Services June 2014 - Present
Self-employed September 2011 - Present
Skills
Documentary Photography, Birthstory Photography
Education
University of Utah 2014 — 2017
Bachelor of Science (B.S.), Journalism and Photography
Salt Lake Community College 2011 — 2014
Associate of Arts and Sciences (AAS), Photography
CHG Healthcare Services June 2014 - Present
Discover January 2014 - Present
Discover Financial Services December 2010 - January 2014
Skills
Internal Communications, Marketing Communications, Strategic Communications, Direct Marketing, Corporate Communications, Public Relations, Media Relations, Analytics, Strategy, Marketing, Marketing Strategy, Press Releases, Social Media Marketing, Digital Marketing, Email Marketing, Integrated Marketing, Social Media, Market Research, Online Marketing, Advertising, Newsletters, Event Management, Strategic Planning, Management, Crisis Communications, Event Planning, Brand Management, Project Management, Competitive Analysis, Online Advertising, Thought Leadership, Public Speaking, Training, Editing, Business Strategy, Brand Development, Team Leadership, Account Management, Change Management, Employee Engagement, Communication Training, Marketing Management, Lead Generation, Social Networking, Leadership, Reputation Management, Campaign Management, Marketing Research, Media Planning, Market Planning
Education
Westminster College 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Salt Lake Community College 2000 — 2007
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Discover Financial Services Listened and 'grade' customer phone calls with account managers and give feedback regarding results.Sr. Vendor LiaisonDiscover Financial ServicesSeptember 2012 - February 2014
Discover Financial Services March 2011 - September 2012
Skills
Credit, Financial Services, Credit Cards, Banking, Risk Management, Relationship Management, Business Analysis, Financial Analysis, Customer Service, Sales
Education
Salt Lake Community College 2013 — 2015
Utah State University 1999 — 2001
Discover Financial Services January 2013 - Present
Extend Health May 2009 - February 2012
University of Utah December 2007 - February 2009
United States Postal Service January 2007 - October 2007
Wal-Mart August 2005 - December 2006
Skills
Outlook, Employee Benefits, Customer Service, Insurance, Health Insurance, Leadership, Microsoft Excel, Call Centers, Microsoft Word, Recruiting, Medicare, Management, PowerPoint, Access, Employee Relations, Benefits Administration, Training, Payroll, Team Building, Human Resources, Process Improvement, Policy, Process Scheduler, Spanish, Adobe Acrobat, Photography, Adobe Photodeluxe, Bookkeeping, Pricing, Policy Analysis, Call Center, Microsoft Office, Public Speaking, Sales, Sales Management, Sales Operations, Mentoring
Education
University of California, Los Angeles 2015 — 2017
Master’s Degree, Public Health
University of Utah 2008 — 2012
Bachelor's Degree, Health, Society & Policy, Human Development & Family Studies, Business Minor
Salt Lake Community College 2006 — 2007
Associate of Science, General Studies
Discover Financial Services July 2003 - Present
U.S. Bank August 2000 - March 2001
Skills
Customer Experience, Financial Analysis, Financial Services, Credit, Banking, Analytics, Risk Management, Business Analysis, Call Centers, Process Improvement, Finance, Relationship Management, Strategy, Customer Service, Sales, Employee Engagement
Education
Western Governors University 2012 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services
KHS
KHS
Salt Lake Community College
Discover Financial Services October 2011 - Present
Premier Mentoring April 2011 - August 2011
Education
Salt Lake Community College 2009 — 2013
In Progress, English
Davinci Virtual Office Solutions September 2014 - Present
Davinci Virtual March 2013 - September 2014
Davinci Virtual September 2008 - March 2013
Davinci Virtual September 2008 - February 2010
Discover Financial Services February 2008 - September 2008
Skills
Customer Service, Team Building, Salesforce.com, Outlook, Team Leadership, New Business Development, Call Centers, Management, Microsoft Office, Account Management, Start-ups, Social Networking, Sales Process, Negotiation, Strategic Planning, Social Media, Microsoft Excel, Telecommunications, Sales Management, Event Management, Sales, Solution Selling, Lead Generation, Business Development, Marketing Strategy, Marketing, Contract Negotiation, Business Planning, Leadership, Business Strategy, Direct Sales, B2B, Strategic Partnerships, Product Marketing, Selling, Microsoft Word, Training, Marketing Communications, CRM, Customer Retention, Online Marketing, Entrepreneurship, Small Business, Cold Calling, Social Media Marketing, Retail, Coaching, Operations Management, Budgets, Customer Satisfaction
Education
Salt Lake Community College 2006 — 2008
In Process, Criminal Justice, Nursing
Dragone May 2014 - August 2014
Western Governors University October 2013 - March 2014
World Entertainment Services LLC April 2013 - August 2013
Discover Financial Services October 2006 - April 2013
Chimelong International Circus February 2010 - December 2010
Skills
Entertainment, Film, Acting, Comedy, Television, Stage, Improvisation, Commercials, Video Production, Sales, Customer Service, Fitness, Theatre, Call Centers, Sports Coaching
Education
The University of Utah
Bachelor of Arts (B.A.), Human Development, Family Studies, and Related Services
Salt Lake Community College
Associate's degree
ABC 4 News Utah June 2015 - Present
Thumbtack January 2015 - June 2015
United States Postal Service July 2014 - January 2015
Discover Financial Services August 2013 - July 2014
Intermountain Traffic Safety August 2012 - July 2013
Verisk Health April 2012 - August 2012
Discover Financial Services January 2011 - March 2012
Life Time - The Healthy Way of Life Company January 2008 - January 2011
Convergys May 2010 - August 2010
Hidden Valley Eye Care June 2006 - February 2008
Skills
Customer Service, Sales, Management, Negotiation, Leadership, Finance, Marketing, Research, Social Media, Microsoft Excel, News Writing, Report Writing, Creative Writing, Visual Communication, Interpersonal...
Education
University of Utah 2010 — 2015
Bachelor of Science (B.S.), Communication
Salt Lake Community College 2009 — 2010
Associate Degree, Science
Silicon Valley Bank August 2014 - Present
The Castle Law Group June 2013 - August 2014
The Cooper Castle Law Firm March 2011 - November 2013
Stevens-Henager college June 2010 - February 2011
Discover Financial Services August 2009 - February 2011
Skills
Legal Writing, Business Intelligence, Data Entry, Legal Research, Outlook, Time Management, Westlaw, Access, Customer Service, Training, SharePoint, Microsoft Word, Microsoft Excel, Visio, Employee Training, User Documentation, Process Improvement, Process Flow..., Quality Auditing, Project Management, Coaching Staff, Staff Development, Staff Management, Budget Process, Financial Analysis, Title Searches, Title Clearing, Volunteer Management, Volunteering, Investments, Financial Planners, Aging Reports, ROI Strategies, A/R collections, A/R analysis, A/R Management, Software Documentation, Software Quality..., Social Media, Personal Finance, Leadership
Education
G.E. Banking on Women Program 2013 — 2013
Small Business Program
University of Utah 2011 — 2013
Bachelor of Arts (B.A.), Consumer and Community Studies, Emphasis in Financial Planning
Salt Lake Community College 2007 — 2010
Associate of Science (A.S.), Business/Commerce, General
Academy Mortgage Corporation June 2014 - Present
Utah Realty Advisors May 2014 - Present
Utah Realty Advisors March 2013 - Present
A&M Segura Inc. August 2013 - June 2014
Verisys 2012 - 2013
Discover Financial Services October 2008 - April 2012
Skills
Marketing, Negotiation, Sales, Data Entry, Creativity, Time Management, Customer Retention, Online Marketing, Social Media Marketing, Leadership, Customer Satisfaction, Public Relations, Customer Service, Marketing Strategy, Event Management, Lead Generation, Advertising, Business Development, CRM, Real Estate Transactions, Real Estate, Investors, Investment Properties, Short Sales, Foreclosures, Single Family Homes, First Time Home Buyers, Referrals, Residential Homes
Education
Stringham Real Estate School 2013 — 2013
Sales Agent License, Real Estate License
Salt Lake Community College 2009 — 2011
Associate of Arts and Sciences (AAS), General Studies
Towers Watson September 2014 - Present
The Church of Jesus Christ of Latter-day Saints February 2011 - September 2014
Discover Financial Services June 2008 - February 2011
Cobble Creek Homes June 2006 - June 2008
Skills
Organization, Friendly Personality, Close Attention to..., Priority Management, Leadership, Teamwork, Exceptional People...
Education
Western Governors University 2013 — 2014
Bachelor's degree, Business/Information Technology Management
Salt Lake Community College 2008 — 2012
Associate of Science (A.S.), Business
Risas Dental and Braces May 2014 - Present
University of Louisville School of Dentistry July 2010 - May 2014
Discover Financial Services October 2006 - June 2010
Skills
Public Speaking, Healthcare, PowerPoint, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Strategic Planning, Teaching, Dentistry, Spanish-speaking
Education
University of Utah 2007 — 2010
Bachelor of Arts (B.A.), Spanish and Pre-dental studies
Salt Lake Community College 2006 — 2007
Associate's degree
Discover Financial Services August 2014 - Present
Discover Financial Services May 2014 - August 2014
Discover Financial Services August 2012 - August 2014
Skills
Access, Data Analysis, Microsoft Excel, PowerPoint, Databases, Public Speaking, Presentations, Innovation Consulting, Training and Development, Business Analysis, Leadership, Process Improvement, Project Management, Financial Services, Analytics, Team Leadership, Call Centers, Performance Management, Analysis, Credit Cards
Education
Salt Lake Community College
Communications
Lake Oswego High School
Diploma
Discover Financial Services November 2014 - Present
Freelance Model November 2012 - Present
Village Inn October 2013 - October 2014
Pizza Hut June 2013 - August 2013
Convergys January 2013 - April 2013
Jimmy John's September 2011 - December 2012
Skills
Customer Satisfaction, Modeling, Customer Service, Call Centers, Microsoft Office, Customer Experience, Microsoft Excel, Workforce Management, Team Leadership, Microsoft Word, Management, Data Entry, Team Management, Process Improvement, Sales, Troubleshooting, Technical Support, PowerPoint, Teamwork, Training, Time Management
Education
Itineris Early College High School 2010 — 2012
High School Diploma, Biotechnology
Salt Lake Community College 2010 — 2012
Bachelor of Science (BS), Biotechnology
Discover Financial Services March 2014 - Present
Discover Financial Services April 2008 - March 2014
Discover Financial Services October 2005 - April 2008
Skills
Credit Cards, Banking, Call Centers, Customer Service, Customer Experience, Vendor Management, Collections, Analytic Problem Solving, Citrix, Procedure Development, Student Loans, Credit Analysis, Financial Services, Credit, Relationship Management, Process Improvement, Customer Retention, Loans
Education
Salt Lake Community College
Certificate of Completion, Health Sciences
Granite School District September 2015 - Present
Burns Cowboy Shop June 2014 - September 2015
Discover Financial Services February 2014 - June 2014
Backcountry.com July 2013 - January 2014
Backcountry.com August 2012 - January 2014
Fred Meyer August 2009 - May 2011
Whole Foods Market October 2007 - May 2009
Skills
Customer Service, Retail, Merchandising, Inventory Management, Sales, Store Management, Microsoft Excel, Marketing, Retail Sales, Loss Prevention, Customer Satisfaction, Outlook, Data Entry, Account Management, Customer Experience, Social Media Marketing
Education
Westminster College 2014 — 2016
Bachelor's degree, English Language and Literature/Letters
Salt Lake Community College 2012 — 2014
Associate of Arts (AA), English Language and Literature, General, 3.8 out of 4.
Uber July 2015 - Present
Lyft June 2015 - Present
University of Utah Hospitals and Clinics November 2014 - Present
Mortgage Contracting Services December 2010 - November 2014
CoreLogic December 2010 - September 2014
Teleperformance, USA August 2010 - December 2010
GroupLink April 2010 - August 2010
Wells Fargo May 2005 - January 2008
Discover Financial Services January 2005 - May 2005
Skills
Analytics, Management, Customer Service, Project Management, Leadership, Sales, Account Management, CRM, Process Improvement, Microsoft Office, Social Media, Team Building, PowerPoint, Training, Public Speaking, Event Planning, Team Leadership, Research
Education
Salt Lake Community College 2005 — 2014
Associate of Arts (AA), General Studies
Weber State University 2005 — 2007
Foreign Languages and Literatures, General
Universidad de Puerto Rico 2000 — 2004
Drama and Dramatics/Theatre Arts, General
Discover Financial Services December 2013 - Present
Discover Financial Services May 2013 - November 2013
Papa Murphy's International June 2005 - October 2013
Discover Financial Services October 2011 - May 2012
Skills
Microsoft Office, Team Leadership, Training, Management, Networking, Sales Management, Staff Development, Credit Cards, Customer Service, Risk Assessment, Mentoring, Accounting
Education
University of Utah 2012 — 2014
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Salt Lake Community College 2009 — 2011
Associate of Science (A.S.), Architecture
Discover Financial Services July 2014 - Present
Synergy Worldwide April 2011 - Present
Josh Hewlett Communications September 2009 - Present
NSA Mountain West Chapter May 2009 - Present
New Star Communications / Josh Hewlett Communications March 2014 - June 2014
1800 contacts February 2008 - May 2011
Skills
Nutrition, Wellness, Diabetes, Leadership Development, Social Media Marketing, Coaching, Public Speaking, Personal Development, Wellness Coaching, Supplements, Entrepreneurship, Published Author, Motivational Speaking, Marketing, Marketing Strategy, Fitness, Strategic Planning, Small Business, Customer Service, Strategic Leadership, Wellbeing, Team Building, Social Networking, Lifestyle Coaching, Executive Coaching, Network Marketing, Holistic Health, Nutritional Counseling, Weight, Stress Management, Alternative Medicine, Stress, Healing, Nutrition Education, Lifestyle, Sports Nutrition, Personal Training, Home Based Business, Personal Branding, Weight Management, Online Marketing, Business Networking, Business Relationship..., Sales
Education
South Summit 2001 — 2002
HS diploma, Marketing
Salt Lake Community College
N/A, Marketing
Shape4Life December 2008 - Present
E-Folks October 2012 - August 2013
Xerox May 2008 - September 2009
Discover Financial Services November 2002 - April 2009
Skills
Public Relations, Event Planning, Strategic Communications, Event Management, Marketing Communications, Corporate Communications, Public Speaking, Internal Communications
Education
Salt Lake Community College 2010 — 2012
Associate of Science (AS), Athletic Training/Trainer
Copper Hills High School 1995 — 1997
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
HCA October 2011 - Present
Extra Space Storage May 2009 - August 2010
Envision Lending May 2006 - May 2009
Discover Financial Services July 2006 - January 2009
Skills
Coaching, Customer Service, Fax, Filing, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Sales, Selling, Software Documentation, Telephone Skills, Team Building, Healthcare Management
Education
Columbia College 2013 — 2016
Bachelor of Arts (BA), Health/Health Care Administration/Management
Salt Lake Community College
West Jordan High School
Convergys May 2014 - Present
Black Turtle Services July 2013 - October 2013
ADP May 2004 - February 2013
Discover Financial Services May 1999 - May 2003
Skills
Call Center..., Benefits Administration, Human Resources, Employee Training, Training, Management, Job Coaching, COBRA, Leave Administration, Hiring, Forecasting, Project Management, Quality Assurance, Business Process, Troubleshooting, Employee Benefits, Microsoft Office, Avaya Site..., Sametime, Windows 7, Employee Relations, Manage Client..., Employee Engagement, FMLA, Workforce Management, Onboarding, Personnel Management, Call Centers, Performance Management, Temporary Placement, PeopleSoft, CRM
Education
San Jose State University 1987 — 1989
Associate's degree, Business Administration, Management and Operations, 3.8
Discover Financial Services December 2007 - Present
Harmon's Grocerey August 2003 - November 2007
Skills
Banking, Credit, Customer Service
Education
Utah State University 2012 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Salt Lake Community College 2007 — 2011
BS, Business Administration and Management, General
Select Portfolio Servicing, Inc March 2006 - Present
Staff Care Inc September 2005 - March 2006
Discover Financial Services March 2001 - August 2005
Cambodian Language January 2001 - January 2004
The Church of Jesus Christ of Latter-day Saints January 1999 - January 2001
Skills
Microsoft Office, SQL, Visio, Foreign Languages, Data Analysis, Excel, Access, SQL Server, Word, PowerPoint, Windows, MS Project, Photoshop, Customer Service, Budgeting, Negotiation, Outlook, Databases, Problem Solving, Customer Relations, Analysis, Documentation, Visual Basic, Business Analysis, Research, Microsoft Excel, Software Documentation, Management, Leadership, Risk Management, Process Improvement, Microsoft SQL Server, Financial Analysis, Executive Management, Finance
Education
University of Utah 2001 — 2005
BA, Economics
Salt Lake Community College 1998 — 1999
General Studies
Optum Bank - United Health Group February 2013 - Present
Discover Financial Services July 2011 - February 2013
Skills
Microsoft SQL Server, VBA, HTML, MySQL, ColdFusion, JavaScript, Microsoft Excel, Access, Teradata, Analytics, Project Management, Credit Cards, Data Management, SSRS, Commercial Leasing, Process Improvement, Leadership, Data Analysis, PHP, Web Applications, Databases, SQL
Education
Salt Lake Community College 2002 — 2005
Associate of Science (A.S.), Computer Science
AMN Healthcare November 2013 - Present
Life Time Fitness September 2010 - November 2013
Randalls Body Shop June 2010 - October 2013
Discover Financial Services August 2005 - April 2008
Skills
Selling, Sales, Wellness Coaching, Management, Leadership Development, Recruiting, Leadership, Training, Building Relationships, Customer Service, Life Coaching, Motivation, Enthusiasm to learn, Learning Quickly, Strategic Planning, Public Speaking, Sales Process, Social Skills
Education
University of Utah 2008 — 2010
Bachelor's degree, Sports and Exercise
Salt Lake Community College 2005 — 2007
Associate of Science (A.S.), General Studies
Discover Financial Services February 2014 - Present
Discover Financial Services October 2012 - May 2014
Exelis February 2012 - November 2012
ACS, a Xerox Company January 2011 - December 2011
DucksinaRow Appraisal Services February 2009 - January 2011
ISI Brands February 2008 - December 2008
Nations Mortgage February 2001 - February 2008
Skills
Onboarding, Employee Relations, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Recruiting, College Recruiting, Sourcing, Internet Recruiting, Executive Search, HRIS, Human Resources, Temporary Placement, Staffing Services, Management, Organizational..., Interviews, Taleo, Benefits Negotiation, Contract Recruitment, Recruitment Advertising, Resume Writing, New Hire Orientations, HR Consulting, Screening, Benefits Administration, PeopleSoft, Temporary Staffing, Workforce Planning, Employee Engagement, Job Descriptions, Hiring, Deferred Compensation, HR Policies, Performance Management, Employee Benefits, Vendor Management, Personnel Management, Screening Resumes, Job Fairs, Cold Calling, Employee Training, Succession Planning, Talent Management, Employer Branding, Permanent Placement, Training, Leadership
Education
Alta High School
Salt Lake Community College
Chatterton Properties LLC July 2010 - Present
Marshall Industries Inc. November 2006 - Present
Discover Financial Services May 1999 - November 2006
Skills
Microsoft Office, Excel, Microsoft Excel, Fundraising, Microsoft Word, Team Building, Human Resources, Data Entry, Real Estate, Coaching, Team Leadership, Training, Management, Small Business
Education
Salt Lake Community College 1999 — 2000
Copper Hills High School 1997 — 2000
SirsiDynix February 2013 - Present
Bride and Groom Marketing June 2009 - December 2012
Capture Studio June 2010 - November 2012
Swensen LLC December 2005 - November 2012
Envy Foto June 2010 - October 2012
iFotoFlow January 2009 - January 2012
Discover Financial Services January 2002 - January 2003
Skills
Inside Sales, Outside Sales, Consultative Sales..., Marketing, Google Docs, Sales Management, Direct Sales, B2B Marketing, CRM, Microsoft Office, Adobe Creative Suite, Production Managment, Cloud Computing, Commercial Photography, Photoshop, Online Advertising, Sales Operations, Marketing Strategy, Recruiting, Competitive Analysis, Sales, Account Management, Training, Advertising, SaaS, Salesforce.com, Trade Shows, Email Marketing, Solution Selling, Networking, Sales Process, Lead Generation, Sales Presentations, Strategic Partnerships, Product Marketing, Forecasting
Education
University of Utah 2014 — 2017
Bachelor of Science (B.S.), Marketing, Advertising, Strategic Communications
Salt Lake Community College 2002 — 2014
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Copper Hills High School 1996 — 1999
High School Diploma
Discover Financial Services December 2013 - Present
Portland Marriott Downtown Waterfront September 2012 - October 2013
JW Marriott Desert Ridge Resort & Spa June 2009 - June 2012
JW Marriott Desert Ridge Resort & Spa January 2008 - June 2009
San Diego Del Mar Marriott December 2006 - May 2008
Whitehall Jewellers 2004 - 2006
Union of Pan Asian Communities (UPAC) 2003 - 2006
Skills
Hospitality, Food & Beverage, Restaurants, Restaurant Management, Event Management, Food, Training, Culinary Skills, Leadership, Hotels, Hospitality Management, Customer Satisfaction, Micros, Customer Service, Management
Education
San Diego State University-California State University 1999 — 2011
GE
Relevant College
UPS February 2009 - Present
United Parcel Service August 2007 - Present
Discover Financial Services January 2007 - June 2007
Discover Financial Services January 2001 - January 2007
Education
Salt Lake Community College
Discover Financial Services September 2013 - Present
Tyler Herd Speaks LLC May 2010 - Present
Discover Financial Services January 2012 - August 2013
Discover Financial Services August 2009 - December 2011
Discover Financial Services May 2008 - July 2009
Discover Financial Services March 2003 - April 2008
Skills
Entrepreneurship, Leadership Development, Coaching, Team Building, Public Speaking, Strategic Planning, Leadership, Team Leadership, Customer Service, Training Delivery, Business Strategy, Management Consulting, Business Development, Management, Operations Management, Start-ups, Strategy, Organizational..., Training, New Business Development, Sales, Negotiation, Process Improvement, Performance Management, Change Management, Human Resources, Nonprofits, Staff Development
Education
Westminster College 2008 — 2010
M.B.A., Entrepreneurship
Westminster College 2006 — 2008
Master of Business Administration (M.B.A.), Certificate of Entrepreneurship
Salt Lake Community College 2004 — 2006
A.A., Business
Skyline High School
GoEngineer August 2013 - Present
Flagship Financial Group January 2012 - January 2014
Dollar Financial Group July 2009 - January 2012
Flagship Financial Group January 2009 - July 2009
Discover Financial Services April 2006 - January 2009
Skills
Recruiting, Customer Service, Credit, Financial Analysis, Microsoft Excel, Mortgage Lending, Sales, Leadership, Operations Management, Microsoft Office, Process Improvement, Sales Management, Account Management, Management, Loans, Team Building, Business Strategy, Training, Marketing
Education
University of Utah - David Eccles School of Business 2010 — 2012
BS, Operations Management
Salt Lake Community College 2005 — 2009
AS, Architectural Technology
Discover Financial Services October 2012 - Present
Hart Vision Properties, LLC June 2005 - Present
Hart Coastal Group November 2009 - Present
IMPAC February 2011 - September 2012
Priority Signings, LLC January 2002 - November 2006
Independent Contractor September 1999 - January 2002
Skills
Investment Properties, Real Estate, Real Estate Investment, Short Sales, Selling, Foreclosures, Sellers, Negotiation, Home, Luxury, Investors, Residential, Real Estate Development, REO, Real Estate Transactions, Referrals, First Time Home Buyers, Sales Management, Relocation, Marketing Strategy, New Business Development, Purchase, Buyer Representation, Online Marketing, Team Building, Buying, Business Planning, Business Strategy
Education
American Flyers 1998 — 1999
Professional Pilot, Aviation
San Diego Mesa College 1995 — 1997
AA, Selected Studies
THHS
The Church of Jesus Christ of Latter-day Saints Motion Picture Studio February 2012 - Present
Utah Valley University May 2011 - April 2012
Holorad LLC September 2010 - April 2012
Artisan Dream March 2010 - December 2010
United States Postal Service May 2008 - December 2010
Discover Financial Services May 1999 - September 2008
The Church of Jesus Christ of Latter-day Saints January 2001 - January 2003
Skills
Maya, Computer Animation, Animation, Character Animation, Photoshop, Texturing, 3D, Compositing, Unity3D, Modeling, After Effects, Houdini, 3D Modeling, Lighting, Cloth Simulation, Explosions, Illustrator, Mudbox, Volume Simulation, Rendering, Zbrush, Nuke, Particle, Shake, Rotoscoping, Visual Effects
Education
Utah Valley University 2009 — 2011
Bachelors of Science, Gaming and Animation
Salt Lake Community College 2004 — 2009
Associates of Science, Visual Arts; Animation
Lisbon Valley Mining Company August 2014 - Present
Red Desert Land Surveying December 2012 - Present
Lisbon Valley Mining Company February 2012 - August 2014
Bridger Coal Company March 2010 - February 2012
Global Laser Scanning & Land Surveying June 2005 - January 2010
Discover Financial Services August 2002 - June 2005
Deseret Laboratories Inc. November 2000 - September 2001
Skills
Surveying, GPS, Topographic Surveys, Laser Scanning, Cyclone, AutoCAD, Ore Control, Volume Calculation, Mining, Boundary, Site Plans, Floodplain Analysis, Total Station, RTK, Construction, Trimble GPS, Geodesy, Platting, 3D Scanning, Quantity Surveying, FEMA Elevation..., Leica Cyclone, Modeling, Mineral Exploration, LiDAR, Subdivisions, Legal Descriptions, AutoCAD Civil 3D, Land Development, Geomatics, ALTA Surveys, Geology, Coal Mining, Copper Mining
Education
Salt Lake Community College 2006 — 2009
AAS, Survey
Salt Lake Community College 2002 — 2005
AAS, Mechanical Engineering Technology
Snow Canyon High school
Wells Fargo SVP, Director of Customer ServiceWells Fargo Bank, N.A.1999 - Present
Wells Fargo Home Mortgage 1999 - 2004
Memberworks 1998 - 1999
Discover Financial Services 1986 - 1996
Discover Card 1986 - 1996
Skills
Customer Experience, Vendor Management, Call Center, Process Improvement, Customer Satisfaction, Workforce Management, Team Building, Customer Service, Customer Relations, Operations Management, Strategic Planning, Change Management, Leadership Development, Sales Management, Forecasting, Customer Retention, Inbound, Coaching, Mentoring, P&L Management, Budgeting, Team Leadership, Customer Loyalty, Employee Loyalty, Employee Recognition, Executive Management, Employee Engagement, Operational Excellence, Call Centers, Banking, Training, Leadership, Inbound Marketing, Credit Cards, Management, Credit, Brand Loyalty, CRM, Risk Management, Performance Management, BPO, Strategy, Budgets, Business Process..., Outsourcing, Cross-functional Team..., Financial Services, Call Center Development
Education
San Diego State University-California State University 1974 — 1978
Children's Miracle Network Hospitals October 2012 - January 2015
Children's Miracle Network Hospitals September 2011 - October 2012
United States Postal Service August 2007 - August 2011
Discover Financial Services April 2006 - July 2007
Skills
Typing 80 wpm, Accounting, Customer Service, Data Entry 11,000 ksph, QuickBooks, Outlook, Microsoft Excel, Data Entry, Microsoft Word, Spreadsheets, 10 Key, Microsoft Office, Bank Reconciliation, PowerPoint, Ten Key, Time Management, Leadership, Account Reconciliation, Microsoft Access, Excel VBA Programming, Adobe Acrobat, Sage, Nonprofits
Education
University of Utah - David Eccles School of Business 2012 — 2014
Master of Accounting, Accounting Information Systems, 4.0
University of Utah - David Eccles School of Business 2010 — 2012
Bachelor of Science, Accounting, 3.68
Salt Lake Community College 2008 — 2010
AS, Business, 3.9
24 Hour Fitness May 2013 - Present
Creekview Senior Community October 2014 - June 2015
Toyota September 2013 - October 2014
Land Home Financial Services January 2013 - June 2013
Discover Financial Services July 2012 - December 2012
Golden Tan October 2011 - June 2012
Macy's May 2010 - September 2010
Skills
Customer Service, Teamwork, Retail Sales, Reception Areas, Call Centers, Back Office, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Marketing, Fitness Center, Experience Working with..., Data Entry, Leadership, Management, Public Speaking, Social Networking
Education
Scuola di Italiano Dante Alighieri 2014 — 2014
Corsi di Lingua e Cultura Italiana
University of Utah 2010 — 2012
Bachelor of Science (B.S.), Sociology
Santa Barbara City College 2008 — 2010
Associate's degree
Monte Vista High School 2004 — 2008
diploma, academic
Jaybird April 2014 - Present
UB Services March 2013 - April 2014
Discover Financial Services February 2012 - March 2013
Skills
Sales, Customer Service, Product Marketing, Marketing, Account Management, New Business Development, Student Loans, Private Collections, Sales Management, Marketing Strategy, B2B, Business Development, Public Speaking, Team Leadership, Mindfulness Meditation, Management, Leadership, NetSuite, Entrepreneurship, Data Entry, Collections, Product Management, Project Management, Brand Protection, Adobe Acrobat, Adobe Freehand, Strategic Consulting, Logistics, International Logistics, FCC, Strategic Partnerships, Retail, Strategy, Cross-functional Team..., Microsoft Office, MAP Monitoring
Education
Salt Lake Community College 2009 — 2012
The Bluapple Company August 2015 - Present
Crump Life Insurance Services April 2014 - August 2015
Mountain America Credit Union January 2012 - February 2014
Discover Financial Services August 2011 - September 2012
Skills
Banking, Finance, Financial Services, Underwriting, Credit, Microsoft Excel, Risk Management
Education
Salt Lake Community College
MOLINA HEALTHCARE INC July 2015 - Present
General Dynamics Information Technology November 2014 - July 2015
Morgan Stanley Smith Barney December 2009 - July 2014
General Dynamics Information Technology September 2014 - 2014
Morgan Stanley 2004 - 2013
Discover Financial Services 2003 - 2009
Skills
Wealth Management, Investments, Retirement Planning, Mutual Funds, Asset Allocation, Securities, Equities, Retirement, Alternative Investments, Fixed Income, Portfolio Management, Investment Strategies, Investment Advisory, Strategic Financial..., Asset Management, Financial Advisory, Uniform Combined State..., Customer Service, Financial Planning, Public Speaking, Project Management, Microsoft Excel, Microsoft Word, Strategic Planning, Process Improvement, Team Leadership, Social Media, Management, Team Building, Microsoft Office, Leadership, PowerPoint
Education
San Diego City College 1988 — 1990
Granger Medical Clinic 2012 - Present
Zions Bank 2011 - 2012
America First Credit Union 2010 - 2011
Discover Financial Services 2007 - 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Team Building, Interpersonal..., Customer Service, Phone Etiquette, Healthcare, Data Entry
Education
Southern Utah University 2011 — 2012
Bachelor’s Degree, Nutrition Sciences
Salt Lake Community College 2007 — 2009
Associate's degree, Health Services/Allied Health/Health Sciences, General
VitalSmarts February 2015 - Present
Discover Financial Services May 2014 - January 2015
Journeys May 2009 - May 2014
BEST Life and Health Insurance Company November 2012 - January 2014
Skills
Sales, Customer Service, Leadership, Retail, Sales Operations, Salesforce.com, Java, C++, Microsoft Excel, Microsoft Word, Microsoft Office, Project Coordination, Customer Experience, Project Management
Education
Salt Lake Community College 2014 — 2016
Associate's Degree, Electrical Engerineering, 4.0
Ford Country June 2015 - Present
12 Steps To Families First July 2013 - Present
Findlay Lincoln December 2013 - May 2015
Fletcher Jones Imports September 2014 - October 2014
Nationwide Insurance October 2008 - July 2013
Discover Financial Services January 2009 - April 2012
Ken Garff Automotive Group May 2007 - September 2008
Skills
Customer Satisfaction, Sales, Management, Customer Service, Marketing, Customer Retention, Inventory Management, Sales Management, Team Building, Online Marketing, New Business Development, Negotiation, Strategic Planning, Leadership, Profit, Public Speaking, Vehicles, Social Media Marketing, Budgets, Automobile, Automotive, Social Networking, Advertising, E-commerce, Sales Process, Social Media
Education
Weber State University 2012 — 2013
Associate's Degree, Criminal Justice and Corrections, A.A
Salt Lake Community College 2009 — 2011
Associate's Degree, Criminal Justice and Corrections, A.A
Visa June 2015 - Present
Discover Financial Services February 2013 - June 2015
Discover Financial Services October 2011 - February 2013
Discover Financial Services May 2012 - August 2012
Discover Financial Services June 2005 - October 2008
Skills
Credit, Financial Services, Risk Management, Banking, Credit Cards, Customer Retention, Training, Management, Customer Service, Analytics, Relationship Management, Business Process, Customer Experience, Process Improvement
Education
University of Utah 2012 — 2014
Bachelor's degree, Communication, General
Salt Lake Community College 2005 — 2012
Associates
Salt Lake Community College
GEICO March 2015 - Present
GEICO January 2014 - Present
Palomar Health April 2013 - July 2014
Discover Financial Services May 2012 - April 2013
University of Utah Hospitals and Clinics January 2010 - January 2012
PEGUS Research April 2006 - June 2009
Skills
Data Analysis, Healthcare, Microsoft Excel, Physical Therapy, Rehabilitation, Cpr Certified, Medical Terminology, Clinical Research, Patient Safety, Nursing, CPR Certified, Management, Public Speaking, Adjustments, Customer Service, Damage Assessment, Microsoft Word, Research
Education
Salt Lake Community College
General Studies
Discover Financial Services
Skills
Credit Cards, Credit, Direct Marketing, Financial Services, Relationship Management, Sales
Education
University of Utah 2015 — 2017
Bachelors degree, Social Work
Salt Lake Community College 2011 — 2015
General Education, Social Work
CLEARLINK February 2015 - Present
La Placita Market 2011 - February 2015
Discover Financial Services September 2014 - January 2015
ClearStone Windows October 2011 - July 2012
Primerica December 2010 - December 2011
Skills
Business Operations, Performance Management, Top-notch Customer..., Training & Development, Outstanding..., Merchandising & Stocking, MS..., Fluent in Spanish
Education
Salt Lake Community College 2009 — 2012
Bachelor's degree, Business Administration, Management and Operations
Viewmont High School 2004 — 2006
High school diploma
eHealth Inc June 2014 - March 2015
Select Portfolio Servicing March 2012 - June 2014
Discover Financial Services April 2008 - July 2011
Prestige Finanical Services December 2007 - April 2008
Wells Fargo Bank November 1998 - December 2007
Skills
Finance, Financial Analysis, Banking, Cash Management, Strategic Financial..., Medicare sales, Bilingual...
Education
The University of Phoenix 2009 — 2011
Master of Business Administration, Business Administration
The University of Phoenix 2006 — 2009
Bacherlors of Business Management, Business Management
Salt Lake Community College 1993 — 1998
Associate’s Degree, General Studies, 3.17
Credit Suisse August 2013 - Present
Lundberg & Associates August 2012 - August 2013
H&M December 2011 - January 2013
The Leonardo September 2011 - November 2011
Discover Financial Services August 2009 - November 2011
The Buckle November 2008 - July 2009
American Eagle Outfitters August 2008 - October 2008
Dollar Cuts December 2005 - May 2008
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Lotus Notes, Fast Learner, Friendly Personality, Interior Design, Sewing, Creativity, Problem Solving, Dependable Team Player, Teamwork, Leadership, Education, Time Management, Customer Service, Call Center, Customer Contact, Shipping, Processing, Loan Servicing, Research
Education
University of Utah 2009 — 2011
Bachelor's degree, City/Urban, Community and Regional Planning
Salt Lake Community College 2007 — 2009
Associate of Science (A.S.), General Studies
Spectra Management April 2015 - Present
Towers Watson's OneExchange July 2012 - April 2015
Discover Financial Services February 2012 - July 2012
C3 Communications September 2011 - January 2012
Convergys September 2008 - February 2011
KFC A&W August 2005 - February 2007
Skills
Certified Nurse..., Management skills, Healthcare skills, Telephone Skills, Customer Service, Medical Terminology, Call Center, Customer Requirements, Childcare, 10 Key, Customer Experience, Customer Satisfaction, Medicare, Health Insurance, HIPAA, Insurance, Life Insurance, Health Savings Accounts, Medicare Part D, Employee Benefits, Time Management, Data Entry, Healthcare Industry, Goal Oriented, Team Building, Leadership, Call Centers, Outlook, Employee Training, Sales, Healthcare, Customer Retention, Microsoft Office
Education
Salt Lake Community College 2014 — 2022
Associate of Science (A.S.), General studies
Cole Holland Training Center 2011 — 2011
Certificate, CNA, Pass
W.J. Bradley Mortgage Capital, LLC June 2015 - Present
Select Portfolio Servicing August 2012 - June 2015
Wells Fargo January 2012 - July 2012
Discover Financial Services May 2008 - May 2010
American Express March 2005 - March 2007
Skills
Banking, Call Center, Credit Cards, Insurance, Financial Services, Portfolio Management, Finance, Risk Management, Credit, Lotus Notes, Vendor Management, Business Analysis, Process Improvement, Internal Audit, Credit Risk, Analysis, Call Centers, Analytics, CRM
Education
Utah Valley University 2013 — 2015
Bachelor's Degree, Business Management
R.S. Thomas Training Associates 2012 — 2012
40-Hour Insurance Property and Casualty Pre-licensing
Salt Lake Community College 2007 — 2010
Associates of Science, Business Finance
Windset Capital Corporation December 2014 - Present
Discover Financial Services June 2013 - July 2014
Granite Credit Union September 2011 - June 2013
Granite Credit Union September 2011 - June 2013
Utah Central Credit Union August 2008 - September 2011
Skills
Credit Cards, Lines Of Credit, Credit Card Transaction..., Credit Processing, Personal Lines Auto, Teller Operations, Notary Public, Receptionist Duties, Clerical Skills, OFAC, Credit Bureau
Education
Salt Lake Community College 2007 — 2010
Construction Management
AIG April 2014 - Present
Ballet Chicago 2013 - Present
Success Academy Charter Schools March 2012 - March 2014
Deloitte Touche Tohmatsu May 2011 - November 2011
NexGen Capital Partners, LLC January 2011 - March 2011
Discover Financial Services July 2006 - July 2009
Discover Financial Services January 2006 - July 2007
Discover Financial Services January 2004 - January 2006
Discover Financial Services January 2002 - January 2004
Discover Financial Services December 1999 - January 2002
Skills
Project Management, Contract Negotiation, Non-profit Consulting, Relationship Management, Financial Risk, Strategic Partnerships, Analysis, B2B, Portfolio Management, Credit Cards, Risk Management, Vendor Management, Financial Services, Analytics, Business Analysis, Non-profits, Operations Management, Educational Management, Strategic Planning, Call Centers, Program Management, Customer Service, Nonprofits, Product Management, Leadership, Management, Integration, Software Documentation, Business Process..., Mergers & Acquisitions, Process Improvement, Cross-functional Team..., Financial Analysis, Executive Management, Change Management, Management Consulting
Education
Schiller International University 2009 — 2011
Master of Business Administration (M.B.A.), International Business, Management of Information Technology
The Ohio State University 2001 — 2005
B.A, International Studies (Global Economics and Business) and Spanish
Second City
Charter College July 2015 - Present
Center for Excellence in Higher Education March 2014 - June 2015
Discover Financial Services March 2013 - January 2014
UHEAA January 2012 - March 2013
Discover Financial Services January 2011 - January 2012
Sutherlands March 2002 - December 2010
Skills
Sales, Credit Cards, Call Centers, Loan Servicing, Student Loans, Accounting, Customer Service, Sales Management, Management, Project Management, Microsoft Office, Retail, Microsoft Excel, Customer Satisfaction
Education
Salt Lake Community College 2014 — 2017
Associate's Degree, Sociology
Sutter Physician Services October 2012 - October 2014
Regence BlueCross BlueShield of Utah March 2007 - February 2012
Discover Financial Services February 1999 - March 2007
Skills
Customer Service, Health Insurance, Communication, Web Support, First Aid, Patient Support, Customer Retention, Typing, Photoshop, Photography, Phone Etiquette, Computer Proficiency, Windows, Mac
Education
Salt Lake Community College 2012 — 2014
Associate's Degree, Visual Arts, 3.5
Solutionreach, Inc. August 2015 - Present
Solutionreach, Inc. May 2015 - August 2015
Discover Financial Services May 2011 - May 2015
Skills
Customer Service, Customer Satisfaction, Social Media, Facebook, Twitter, Instagram, Video Games, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Project Planning, Analysis, Data Analysis, Strategy, Board Games, Puzzles, Kickboxing, Mathematics, Flow Charts, Macro Analysis, Music
Education
Utah Valley University 2008 — 2010
Bachelor's degree, Criminal Justice and Corrections
Salt Lake Community College 2007 — 2008
Associate of Science (A.S.), General Studies
Utah State University-College of Eastern Utah 2006 — 2007
Criminal Justice and Corrections
Discover Financial Services April 2010 - Present
Discover Financial Services 2006 - 2008
TelTrust Inc. October 1999 - January 2001
Skills
Workforce Management, Customer Service, Communication, Call Centers, Leadership, Training, Banking, Customer Satisfaction, Financial Services, CRM, Credit, Relationship Management, Credit Cards, Analysis, Vendor Management
Education
University of Utah 2010 — 2012
Bachelor of Science (B.S.), Speech Communication and Rhetoric
Salt Lake Community College 2007 — 2009
Associate of Science (A.S.), Communication, General
Camden Property Trust August 2014 - Present
Discover Financial Services May 2014 - July 2014
The Arabian Saddle Company/ Lovatt & Ricketts February 2011 - May 2014
Tack Et Cetera February 2006 - May 2014
Skills
Merchandising, Website Updating, Customer Service, Retail, Visual Merchandising, Store Management, Sales, Inventory Management, Sales Management, Loss Prevention, Management, Customer Satisfaction, Retail Sales, Team Building, Microsoft Office, Inventory Control, Microsoft Excel, Marketing, Account Management, Team Leadership, Profit, Strategic Planning, Negotiation, Leadership, Social Media, Training
Education
Cactus Shadows High School
Scottsdale Community College
Wells Fargo Advisors July 2014 - Present
E*TRADE Financial Corporation December 2011 - February 2014
Discover Financial Services October 2005 - October 2012
etr December 2011 - June 2012
olive tree lending 2007 - 2008
Skills
Direct Marketing, Account Management, Insurance, Team Leadership, Financial Analysis, Sales Management, Microsoft Excel, Competitive Analysis, Financial Modeling, Microsoft Office, PowerPoint, Lead Generation, Marketing, Marketing Strategy, Social Media Marketing, Strategic Planning, Business Strategy, Valuation, Social Media, Investments, Market Research, Start-ups
Education
University of Utah 2009 — 2011
Bachelor of Science (B.S.), Finance
Salt Lake Community College 2006 — 2009
Associate's degree, General Studies
Netflix March 2015 - Present
eBay Inc June 2013 - February 2015
Convergys February 2009 - May 2013
Dialogue Marketing December 2006 - February 2009
Wells Fargo Financial 2004 - 2006
Discover Financial Services August 1997 - March 2004
Skills
Team Management, Training, Team Le, Collections, Customer Service..., Customer Service..., Customer Service..., Banking, Financial Services, BPO, Team Leadership, Business Process, Call Centers, CRM, Coaching, Customer Service, Start-ups, Vendor Management, Customer Satisfaction, Quality Assurance, Team Building, Credit, Customer Experience, Data Analysis, Interviews, Leadership, Management, Outsourcing, Time Management, Program Management
Education
University of Phoenix 2006 — 2008
Bachelor of Science of Business Administration/Finance
Salt Lake Community College 2000 — 2001
Associate of Communication
Grainger September 2014 - Present
CDW August 2013 - April 2014
Capital One (Identified and selected by Capital One as part of the HSBC Card Acquisition) July 2010 - August 2013
Capital One (HSBC acquisition) July 2010 - May 2012
Robert Half International October 2009 - July 2010
Discover Financial Services June 2005 - July 2009
Matthews Professional Employment February 2002 - June 2005
MRI (Management Recruiters International) September 1999 - January 2002
Matthews Professional Employment June 1995 - July 1999
Skills
Auditing, Financial Risk, Accounting, SDLC, Customer Service, CRM, Time Management, Business Networking, Analytics, Enterprise Software, Marketing, Customer Retention, Mergers & Acquisitions, Human Resources, Executive Search, Screening, Taleo, Program Management, Job Fairs, Technical Recruiting, Employer Branding, Personnel Management, Contract Recruitment, New Hire Orientations, HR Policies, Employee Training, HR Consulting, Consulting, Career Development, Job Descriptions, Recruitment Advertising, Cold Calling, Corporate Recruiting, Banking, Strategic HR, Process Improvement, Management
Education
San Diego State University-California State University
Technical Degree
Discover Financial Services October 2008 - July 2011
Discover Financial Services October 2008 - July 2011
Arby's Restaurant Group August 2006 - May 2007
Skills
Typing - 90 WPM, Data Entry, Microsoft Office, Internet Research, Photoshop, Dreamweaver, Web Design, HTML + CSS, JavaScript, PHP, ASP.NET MVC, ActionScript, Windows, Computer Repair, Computer Maintenance, Customer Service
Education
Salt Lake Community College 2010 — 2011
Business Management/Web Development
Alta High School 2004 — 2007
High School Diploma, HSD
Eagle Gate College April 2013 - Present
Discover Financial Services Sr. Account ManagerDiscover Financial ServicesJuly 2004 - September 2012
Davis School District August 1998 - June 2004
Clearfield Job Corp Center June 1990 - December 2000
Skills
Business Performance..., Job Coaching, Customer Service, Account Management, Employment Specialist, Management Consulting, Residential Living..., Credit Cards, Microsoft Office, Credit, Program Management, Human Resources, Policy, Management, Relationship Management, Performance Management, Marketing, Coaching, Process Improvement, Team Building
Education
University of Phoenix 2008 — 2010
MBA, Business Management
Salt Lake Community College 2002 — 2004
ParaEducator/Special Education, Special Education/Business Administration, 3.46
eBay February 2011 - Present
eBay September 2010 - June 2011
eBay June 2009 - September 2010
2 Sips Corporation August 2005 - December 2009
Discover Financial Services March 2006 - June 2009
Discover Financial Services March 2005 - March 2006
Discover Financial Services February 2004 - March 2005
Discover Financial Services June 1996 - February 2004
Skills
Leadership, Talent Management, Management, Call Center, Training, Recruiting, Credit Cards, Customer Service, Coaching, Change Management, Process Improvement, Call Centers, Workforce Management, Analytics, Team Building, Customer Experience, Relationship Management, Vendor Management
Education
Salt Lake Community College
University of Phoenix
Citrix December 2007 - August 2015
Reply! December 2004 - November 2007
American Express July 2004 - December 2004
Discover Financial Services May 2001 - June 2004
Skills
SaaS, Lead Generation, Customer Retention, PPC, Marketing, Management Consulting, Salesforce.com, Sales Process, Account Management, Solution Selling, Direct Sales, Cloud Computing, Qualifying Prospects, Sales Presentations, Networking, Customer Service, Strategic Partnerships, Training, Cold Calling, New Business Development, Selling, Sales Operations, Sales Management, Sales, B2B, Channel Partners, Contract Negotiation, Call Centers, Managed Services, Key Account Management, Leadership, Management, Enterprise Software, Strategy, Business Development, Software Industry, Start-ups, CRM, Professional Services, Webinars, Demand Generation, Go-to-market Strategy, Customer Acquisition
Education
Scottsdale Community College 2003 — 2005
CHG Healthcare Services April 2013 - Present
Discover Financial Services July 2012 - April 2013
Skills
Accounts Receivable, Staffing Services, Applicant Tracking..., JD Edwards, Account Reconciliation, Time Management, Process Improvement, Call Centers, Multitasking, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Customer Service, Customer Retention, Access
Education
Salt Lake Community College 2011 — 2017
Associate's degree, Electrical and Electronics Engineering
Taylorsville High School 2005 — 2009
University Neuropsychiatric Institute September 2010 - Present
Discover Card December 1991 - May 2009
Discover Financial Services 1991 - 2009
Education
Salt Lake Community College
Discover Financial Services August 2015 - Present
Discover Financial Services May 2014 - Present
Discover Financial Services 2011 - May 2014
Discover Financial Services 2008 - October 2011
Discover Financial Services 2006 - 2008
Discover Financial Services 2004 - 2006
Discover Financial Services 2001 - 2005
Discover Financial Services 2000 - 2001
Discover Financial Services 1996 - 2000
Skills
Call Center, Operations Management, Credit, Credit Cards, Project Execution, Collections, Consumer Lending, Administration, Financial Services, Loans, Performance Management, Business Process..., Leadership, Banking, Customer Experience, Call Centers, Management
Education
Gore School of Business - Westminster College 2005 — 2008
BS
Salt Lake Community College
Discover Financial Services January 2010 - February 2014
Discover Financial Services January 2000 - January 2010
Discover Financial Services October 1994 - January 2000
Gil Iker 1988 - 1990
Skills
Business Analysis, Call Center, Call Centers, Cisco Technologies, Data Center, Help Desk Support, Disaster Recovery, IT Management, Laptops, Lotus Notes, Operating Systems, Process Improvement, Project Management, SharePoint, Software Documentation, Team Leadership, Technical Support, Troubleshooting, Windows, Vendor Management, Windows XP
Education
Salt Lake Community College 1988 — 1988
Discover Financial Services October 1990 - Present
Discover Card 1990 - 2010
Discover Financial Services 1990 - 2009
Education
Salt Lake Community College
East High School
Discover Financial Services Administrative AssistantDiscover Financial ServicesJune 2008 - Present
Education
Salt Lake Community College
Capgemini Consulting November 2012 - Present
Discover Financial Services 2012 - Present
Infosys Technologies Ltd July 2005 - November 2012
Skills
Banking, Finacle, Testing, Production support, Project Management, unix, SQL, SDLC, PL/SQL, Requirements Analysis, Requirements Gathering, Core Banking, Retail Banking
Education
Sambalpur University 2001 — 2005
B.Tech, Mechanical
Terminix November 2014 - Present
The Home Depot April 2012 - October 2014
Dollar Financial Group July 2011 - April 2012
Discover Financial Services March 2008 - July 2011
Skills
Credit Cards, Performance Management, Team Building, Team Leadership, Credit, Coaching, Recruiting, Employee Training, CRM, Employee Relations, Employee Engagement, Account Management, Sales, Microsoft Excel, Talent Management, Microsoft Office, Customer Service, Relationship Management, Financial Services, Call Centers, Contact Centers, Workforce Management
Education
Westminster College 2005 — 2008
B.S Finance, Finance
Salt Lake Community College 2003 — 2006
Associate's degree, General Studies
Discover Financial Services May 2010 - Present
Discover Financial Services February 1999 - May 2010
jacobsen const. 1978 - 2008
Jacobsen Construction May 1976 - February 1999
jacobsen construction 1976 - 1999
Skills
Access, Operations Management, Time Management, Microsoft Excel, Customer Service, Strategic Planning, Leadership Development, Project Management, MS Project, Project Planning, Microsoft Office, Contract Management, Construction, Process Scheduler, Process Improvement
Education
Salt Lake Community College
Discover Financial Services April 2014 - Present
Bank of America Merchant Services September 2010 - April 2014
WorldPay April 2008 - September 2010
First Data Corporation March 2006 - April 2008
TeleCheck March 2003 - March 2006
Skills
Merchant Services, Electronic Payments, Payment Card Processing, Debit Cards, PCI DSS, Payment Gateways, Credit Cards, Payments, Payment Systems, Acquiring, Cards, Transaction Processing, Mobile Payments, Gift Cards, Credit
Education
Sam Houston State University 1996 — 2000
BBA, International Business/Economics (w/French Minor)
Thumbtack August 2015 - Present
All Resort Group November 2014 - August 2015
FLIK International at Goldman Sachs and Co August 2013 - November 2014
CLEARLINK November 2012 - August 2013
Discover Financial Services January 2011 - July 2012
Utah Jazz July 2004 - November 2010
Education
University of Phoenix 2011 — 2013
BSBA, Business Administration
Salt Lake Community College 2005 — 2007
Associate of Science (AS), General Studies
Discover Financial Services Sew OffHandi Quilter, Inc.October 2013 - Present
Devereaux Custom Woodworking 2011 - 2012
GE Healthcare May 2008 - December 2010
ITT January 1989 - March 2008
ITT formerly EDO Corporation January 1989 - January 2008
ITT formerly EDO Corporation January 1989 - January 2008
ITT Systems 1989 - 2008
EDO/ITT 1989 - 2008
JC Penney January 1995 - January 1997
JC Penney January 1995 - January 1997
Skills
Software Documentation, Human Resources, Engineering, Training, Process Improvement, Purchasing, Troubleshooting, Cross-functional Team..., Customer Service, Manufacturing
Education
Salt Lake Community College 1986 — 1988
AAS, CADD
Salt Lake Community College 1984 — 1986
aas, CADD
Viewmont 1972 — 1975
HSD
Salt Lake Community College
Associates of Applied Science; Bachelor of Science, Computer aided Drafting and Design; Business Management
Salt Lake Community College
Associates of Applied Science; Bachelor of Science, Computer aided Drafting and Design; Business Management
Host Analytics, Inc. January 2014 - Present
Salesforce.com February 2013 - January 2014
Salesforce.com August 2011 - January 2013
Golf Pulp Golf Internet Marketing March 2011 - July 2011
Pitney Bowes June 2006 - January 2010
Pitney Bowes February 2005 - June 2006
Pitney Bowes February 2004 - January 2005
American Express January 2003 - May 2003
Discover Financial Services May 2002 - January 2003
Skills
Solution Selling, Salesforce.com, Sales Operations, Sales, Lead Generation, Selling, Sales Process, Sales Presentations, Start-ups, Cloud Computing, B2B, Enterprise Software, Territory Management, SaaS, Direct Sales, Cold Calling, Account Management, New Business Development, Sales Management, CRM, Marketing Strategy, Competitive Analysis, Key Account Management, Strategic Partnerships, Channel, Business Development, Product Marketing, Complex Sales, Professional Services, Channel Partners, E-commerce, Go-to-market Strategy, Marketing, Online Marketing, Software Industry, Marketing Automation, Product Management, Qualifying Prospects, Demand Generation, PaaS, Partner Management, Analytics, B2B Marketing, Business Alliances, Multi-channel Marketing, Sales Force Development, Managed Services, Customer Retention, Strategy, Email Marketing
Education
San Diego State University-California State University 2010 — 2011
MBA, Business
University of Iowa 1996 — 2000
Business, Marketing
Doba.com October 2014 - Present
Doba.com October 2014 - Present
Overstock.com August 2011 - October 2014
O.co July 2010 - August 2011
O.co March 2010 - August 2010
Overstock.com March 2008 - March 2010
Quality Manager June 2009 - February 2010
Clearlink Technologies March 2006 - March 2008
Teleperformance 2003 - 2006
Discover Financial Services June 1998 - January 2005
Skills
E-commerce, Online Advertising, Affiliate Marketing, Email Marketing, SEM, SEO, Marketing, Advertising, Competitive Analysis, Online Marketing, Sales, Product Development, Management, Merchandising, PPC, Budgets, Business Strategy, Event Management, Set Design, Demographic Analysis, Cause Marketing, Commercials, Script-writing, Voiceovers, Microsoft Excel, Taglines, Integrated Brand..., Brand Awareness, Brand Development, Set Dressing, Social Networking, Media Agencies, Network Guidelines, Schedules, Process Improvement, Sponsorship Program..., Quality Assurance, Product Assortment..., Credit, Pricing, Public Relations, Casting, Talent Scouting, Account Reconciliation, Training, Analytics, Web Analytics, Market Planning, Omniture, Customer Acquisition
Education
Salt Lake Community College 2004 — 2006
AAS, Visual Arts-Photography
Discover Financial Services October 2007 - Present
Skills
Credit Cards, Customer Service, Call Centers, Banking, Training, Leadership, Credit, Microsoft Excel, Risk Management, Process Improvement, Financial Analysis, Team Building, Microsoft Office, Management, Access, Performance Management, PowerPoint, Organizational..., Project Management, Business Management
Education
Western Governors University 2014 — 2015
Bachelor's Degree, Accounting
Salt Lake Community College 2009 — 2012
Associate's Degree, Bussines
PeopleShare June 2014 - Present
Bank of America January 2013 - August 2013
Discover Financial Services April 2011 - December 2012
Education
Savannah State University 2013 — 2017
Bachelor of Science (B.S.), Chemical Engineering
Delaware Technical and Community College 2009 — 2012
Biology, General
CR Bard December 2013 - Present
Med One Capital Inc April 2009 - December 2013
United Subcontractors, Inc. 2004 - 2009
Discover Financial Services 2001 - 2004
Skills
Negotiation, Listener, Customer Relations, Sales Management, New Business Development, Account Management, Team Building, Selling, Capital Equipment, Sales, Management, Leadership, Coaching, Medical Devices, Contract Negotiation, Direct Sales, Sales Process, Sales Operations, Business Development, Cold Calling, Pricing, Cross-functional Team..., Product Launch, Strategy, Market Development, Start-ups, Strategic Partnerships, Forecasting, Marketing Strategy, Selling Skills, Sales Presentations
Education
University of Utah 2002 — 2003
B.A. Communication, Argumentation & Conflict Studies
Salt Lake Community College 2001 — 2002
Associate of Science
Snow College 2000 — 2001
English
Brighton High 1994 — 1997
Wells Fargo October 2009 - Present
Discover Financial Services February 2008 - September 2009
Skills
Retail, Customer Service, Customer Relations, Sales Management, Adaptable, Flexible, Motivational, Real Estate, Retail Banking, Negotiation, Coaching, Banking, Sales, Credit, Leadership, Management, Accounting, Motivational Speaking
Education
Jordan High School
Salt Lake Community College
University of Utah Hospitals and Clinics May 2012 - Present
Discover Financial Services 2001 - 2009
Skills
Spanish Language..., Basic Life Support, Spanish
Education
University of Utah - College of Nursing 2008 — 2011
BS, Nursing
Salt Lake Community College 2000 — 2008
AS, General Studies
Discover Financial Services July 2007 - Present
Skills
Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Call Centers
Education
Salt Lake Community College
Associate of Science (AS), Business, Management, Marketing, and Related Support Services
Salt Lake Regional Medical Center May 2014 - Present
Fortis College October 2012 - March 2014
Backman Title Services December 2012 - January 2014
University of Utah November 2011 - December 2012
Discover Financial Services 2011 - 2011
Backman Title Services 2005 - 2010
Skills
Customer Service, Typing, 10 Key, Data Entry, Loan Closings, File Processing, monthly reports, Disbursement, Title Insurance, Title Clearing, Credit Analysis, Computer Proficiency, Microsoft Office, Outlook, Teamwork, Title Services, Customer Satisfaction, Short Sales, Closings, Leadership, Microsoft Excel, Microsoft Word, Post Closing, Facebook, Salesforce.com, Time Management, Escrow, Training
Education
Fortis College 2012 — 2014
Associate Degree of Nursing, Registered Nursing/Registered Nurse
Salt Lake Community College 2009 — 2012
Discover Financial Services April 2013 - Present
The Whitestone Group 2011 - 2013
Skills
Security Operations, Physical Security, Security Training, Corporate Security, Personal Protection, Executive Protection, Security Management, Surveillance, CCTV, Personal Security, Close Protection, Workplace Violence, Access Control, Firearms, Protection, Personnel Security, Crowd Control, Crime Prevention
Education
Salt Lake Community College 2011 — 2014
Associate's degree, Business Administration and Management, General
Discover Financial Services Night SupervisorThe Whitestone GroupJune 2011 - January 2013
Allegiance Security Group July 2009 - June 2011
Skills
Credit, Credit Cards, Financial Services, Banking, Risk Management, Relationship Management, Business Analysis, Financial Analysis, Customer Service, Analytics
Education
Salt Lake Community College 2010 — 2013
Associate of Arts and Sciences (AAS), Business/Finance
Independent Contractor 2007 - Present
Motel6 2006 - 2007
Discover Financial Services 2001 - 2004
Education
Payette High School
General Education, High School/Secondary Diplomas and Certificates
Salt Lake Community College
Utah Division of Indian Affairs September 2013 - Present
Cohne, Rappaport & Segal September 2006 - January 2013
Discover Financial Services May 2004 - September 2006
Education
University of Utah 2011 — 2014
Political Science and Sociology Minor
Salt Lake Community College 2007 — 2010
Associate of Science (A.S.), General Studies
USU Dining Services January 2014 - Present
Discover Financial Services February 2013 - November 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing
Education
Utah State University 2014 — 2018
Bachelor of Engineering (B.E.), Civil Engineering
Salt Lake Community College 2013 — 2013
General Studies
Discover Financial Services 2011 - Present
Skills
Collections, Sales
Education
Salt Lake Community College
Alpine Veterinary Care October 2014 - Present
Myriad Genetics November 2013 - October 2014
Advanced Veterinary Care January 2012 - November 2013
State of Utah May 2013 - September 2013
Discover Financial Services June 2010 - January 2012
University Veterinary Hospital and Diagnostic Center August 2007 - June 2010
Skills
Laundry, Dishes, Animal Husbandry, Presentations, Phone Etiquette
Education
University of Utah 2007 — 2011
Bachelor of Science (BS), Biology, General
Salt Lake Community College 2006 — 2007
Associate of Science (AS), General Studies
Discover Financial Services November 2007 - February 2014
Skills
Industrial Safety, Corporate Security, Medical/ First aid, Report Writing, CCTV, CCure, Access Control
Education
Salt Lake Community College 2003 — 2006
Olympus High School 2000 — 2003
Unisys December 2014 - Present
Lexington Law Firm January 2013 - December 2014
Discover Financial Services October 1999 - July 2012
Skills
Pleadings, Document Review, Legal Assistance, Legal Documents, Westlaw, Legal Research, Legal Writing, Litigation Support, Family Law, Estate Planning, Lexis, Document Drafting, Trials, Paralegals, Outlook, Depositions, Wordperfect, Data Entry, Notary Public, Bankruptcy
Education
Salt Lake Community College 1982 — 1984
Associate's degree, Graphic Design
Salt Lake Community College
Discover Financial Services July 2013 - Present
Sizzler USA August 2012 - June 2013
Skills
Credit Cards, Credit, Relationship Management, Account Management, Call Centers, Banking, Risk Management, Customer Service
Education
Salt Lake Community College 2013 — 2016
Hillcrest high school 2010 — 2013
Advanced Diploma
Simple Finance - simplefinance.com April 2015 - Present
Discover Financial Services July 2012 - March 2015
Skills
Computer Proficiency
Education
Salt Lake Community College 2012 — 2017
Registered Nursing/Registered Nurse
skyline High School 2006 — 2009
high school Diploma, General Studies