Discover Financial Services
Industry: Financial services company
DescriptionDiscover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International. Customer service: 00 1 801-902-3100 Headquarters: Riverwoods, Illinois, United States CEO: Roger C Hochschild Subsidiaries: Diners Club International, Discover Bank,
Discover Financial Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Discover Financial Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Discover Financial Services Salaries. You can even request information on how much does Discover Financial Services pay if you want to. Learn about salaries, pros and cons of working for Discover Financial Services directly from the past employees.
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7,110 Discover Financial Services employees in database. Find out everything there's to know about Discover Financial Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Discover Financial Services Employees
Nationwide Insurance June 2014 - Present
Manley Deas Kochalski, LLC October 2011 - June 2014
Discover Financial Services July 2008 - October 2011
Absolute Care Providers November 2006 - July 2008
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Lotus Notes, Adobe Acrobat, Legal Research, Legal Writing, Legal Documents, Oral & Written..., Schedule, Customer Service, Organization, Highly detail oriented
Education
Capital University Law School 2011 — 2012
Paralegal Certificate, Paralegal studies
The Ohio State University 2003 — 2007
Bachelor of Arts (B.A.), Criminology/Sociology
Discover Financial Services September 2014 - Present
Discover Financial Services July 2012 - September 2014
Skills
Onboarding, Leadership, Call Centers, Customer Service, Performance Management, Captivate, Coaching, Employee Training, Team Building, Financial Services, Management
Education
Capital University 2001 — 2005
Bachelor of Arts (B.A.), Radio/tv/film
Capital University 2001 — 2005
Bachelor's degree, Theatre/Theater
FLS Connect December 2009 - Present
FLS Connect April 2014 - July 2015
FLS Connect July 2003 - January 2009
Discover Financial Services January 1995 - January 1998
Tropicana Express Hotel & Casino (fomerly Ramada Express) January 1988 - January 1994
Skills
Management, Leadership, Sales, Team Building, Coaching, Training, Customer Service, Account Management, Fundraising, Team Leadership, Customer Satisfaction, Recruiting, Performance Management, Strategic Planning, Employee Training, Sales Management, Call Center, Microsoft Office, Time Management, Marketing Strategy, Marketing, New Business Development, Public Speaking, Forecasting, Project Management, Budgets, Microsoft Word, Software Documentation, Human Resources, PowerPoint, Social Media, Non-profits, Social Networking, Marketing Communications, Event Planning, Teamwork, Research, Program Management, Telemarketing, Microsoft Excel, Start-ups, Contract Negotiation, Event Management, Process Improvement, Public Relations, Contact Centers, Change Management, Management Consulting, Mentoring, Politics
Education
Carrington College-Phoenix 2002 — 2003
Cetified, Veterinary Assistant
Mohave Community College 1988 — 1991
Marketing/Business
JPMorgan Chase July 2012 - Present
NCO Financial Systems September 2007 - June 2012
Discover Financial Services March 1990 - June 2007
Corpus Christi Independent School District August 1982 - June 1988
Skills
Banking, Loans, Risk Management, Mortgage Lending, Financial Analysis, Portfolio Management, Process Improvement, Vendor Management, Business Analysis, Equities, Retail Banking, Investments
Education
Texas A&M University-Corpus Christi 1982 — 1985
Bachelor of Arts (B.A.), Educational Psychology
Capital University 1975 — 1977
Educational Psychology
Aaron's, Inc February 2015 - Present
Safelite AutoGlass October 2014 - January 2015
Honda of America Mfg., Inc. February 2014 - October 2014
Discover Financial Services October 2013 - January 2014
Robert Half Technology June 2012 - October 2013
Skills
Recruiting, Interviews, Human Resources, New Hire Orientations, Applicant Tracking..., Microsoft Office, Time Management, Onboarding, Reference Checking, HRIS, Microsoft Excel, PeopleSoft, Internet Recruiting, Interviewing Skills, HTML 5, Employee Benefits, SQL, Staffing Services, Project Management, CSS, Resume Writing, Training, Talent Acquisition, Job Descriptions, Employee Relations, Policy, JavaScript, Organizational..., Technical Recruiting, SPSS, Screening Resumes, Sales, Talent Management, Career Counseling, Psychology, Sourcing, Interview Preparation, Micro J, Personal Training, Employee Training, Research, Job Search Strategies, Team Leadership, Public Speaking, Business Development, Peer Education, Drug Testing, Job Postings, Communication, Human Resources...
Education
Capella University 2013 — 2016
Master of Science (M.S.), Industrial and Organizational Psychology
University of Toledo 2007 — 2011
Bachelor of Arts (B.A.), Psychology
Independent IT Consulting June 1997 - March 2015
Swoon Technology Resources September 2014 - October 2014
Discover Financial Services November 2013 - February 2014
Discover Financial Services September 2009 - December 2009
TransUnion November 2008 - July 2009
HSBC August 2005 - March 2008
Abbott October 2004 - February 2005
Motherhood August 1987 - March 2004
Advantis (IBM Global Network) April 1993 - October 1995
Sears Consumer Financial Corporation February 1986 - August 1987
Skills
Security, Network Security, Information Security, Computer Forensics, CompTIA A+, CompTIA Security+, CCNA, CCNA Security, Computer Network..., Networking, VPN, Firewalls, DNS, DHCP, Wireless Networking, SQL, PHP, Unix, Remote Desktop, Technical Support, Disaster Recovery, Help Desk Support, Leadership, Team Building, Routers, Switches, Citrix, Microsoft Technologies, Hardware Diagnostics, Data Center, Troubleshooting, Hardware, ITIL, Computer Security, Computer Hardware, New Business Development, Business Intelligence, Business Strategy, Visio, Information Technology, Management, Enterprise Architecture, Databases, DoD, CEH, CISSP, Cryptography, Active Directory, IPDS, Software Documentation
Education
Capella University 2015 — 2017
Master's degree
Capella University 2013 — 2015
Bachelor of Science
College of DuPage 2012 — 2013
Associate of Science (AS)
College of DuPage 1991 — 2008
Associate of General Studies
College of DuPage 2012 — 2013
Certificate
College of DuPage 2012 — 2013
Certificate
College of DuPage 2012 — 2013
Certificate
College of DuPage 2012 — 2013
Certificate
College of DuPage 2012 — 2013
Certificate
College of DuPage 2012 — 2013
Certificate
Concur Technologies November 2012 - Present
Concur Technologies November 2010 - October 2012
Discover Financial Services December 2008 - November 2010
Discover Financial Services December 2005 - November 2008
Discover Financial Services August 2004 - December 2005
Discover Financial Services August 2003 - August 2004
Skills
Account Management, Process Improvement, Vendor Management, Analytical Skills, Expense Management, Salesforce.com, Management, Analysis, Travel Management, Marketing, Negotiation, Procurement, Time Management, Business Process
Education
Carthage College 1999 — 2003
BA, Business Administration & Marketing
3 Rivers Capital, LLC May 2015 - Present
3 Rivers Capital, LLC September 2014 - April 2015
Fygment Productions May 2014 - September 2014
PwC June 2014 - August 2014
Discover Financial Services July 2011 - July 2013
Discover Financial Services July 2010 - July 2011
Illinois Business Consulting December 2009 - May 2010
Sears Holdings Corporation May 2009 - August 2009
Hamilton Sundstrand May 2007 - January 2008
Skills
Cross-functional Team..., Visio, Analytics, Management, Market Research, Analysis, Entrepreneurship, Customer Service, Marketing, Microsoft Excel
Education
Carnegie Mellon University - Tepper School of Business 2013 — 2015
Master of Business Administration (M.B.A.)
University of Illinois at Urbana-Champaign 2006 — 2010
Bachelor of Science, Economics, Business Minor
Adlai E Stevenson High School 2002 — 2006
Discover Financial Services July 2013 - Present
Discover Financial Services July 2012 - July 2013
Discover Financial Services June 2011 - July 2012
Discover Financial Services April 2010 - June 2011
MediFit Corporate Services December 2009 - April 2010
MediFit Corporate Services October 2007 - April 2010
MediFit Corporate Services May 2006 - April 2010
Capital University October 2005 - May 2006
Skills
Statistics, Project Management, Data Analysis, Strategic Planning, Coaching, Microsoft Office, Customer Service, Microsoft Excel, Process Improvement, Research, PowerPoint, Analysis, Leadership, Management, Team Building, Team Leadership, Public Speaking, Microsoft Word, Program Management, Training, Performance Management, Assets Recovery, Collections, Vendor Management, Leadership Development, Time Management, Risk Management, Financial Services, Business Analysis, Banking
Education
The Ohio State University - The Max M. Fisher College of Business 2010 — 2012
Master of Business Administration (MBA), Competitive Strategy
Capital University 2002 — 2006
BS, Exercise Science
Discover Financial Services September 2013 - Present
Mayer Brown September 2008 - September 2013
Mayer Brown May 2007 - August 2007
U.S. Department of Justice May 2006 - August 2006
Skills
Securitization, Loans, ABS, Credit, Corporate Law, Structured Finance, Private Equity
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2005 — 2008
JD
Case Western Reserve University 2001 — 2005
BA, Economics and Political Science
Glenbrook North
Discover Financial Services March 2015 - Present
BMO Financial Group April 2011 - March 2015
Scotiabank April 2010 - April 2011
Scotiabank June 2007 - April 2010
Skills
Process Development, Risk, Credit Risk, Basel II, Stress Testing, Audit, Internal Audit, Compliance, Internal Controls, Risk Management, Enterprise Risk..., Risk Assessment, Financial Reporting, Auditing, GAAP, IT Audit, Compliance Management, Credit, Compliance Audits, US GAAP, SAS70, Financial Risk, Quality Auditing, Financial Analysis, LGD, Regulatory Capital, Corporate Finance, Portfolio Management, SAS, Analysis, Banking, Financial Modeling, Valuation, Analytics, Market Risk, Operational Risk, Capital Markets, Strategic Financial..., Operational Risk..., Process Simulation, Derivatives
Education
York University 2010 — 2015
Ph.D. Candidate, Statistics
York University 2006 — 2007
M.A., Mathematics and Statistics
York University 2001 — 2006
Honors, B.Sc., Double Major in Statistics and Computer Science
Centennial College 2000 — 2001
Diploma, Business-Computer Programming Systems
American Eagle Outfitters March 2015 - Present
American Eagle Outfitters October 2013 - March 2015
Zappos.com September 2010 - September 2013
Calamos Investments August 2009 - July 2010
Carthage College October 2008 - May 2009
Calamos Investments June 2008 - August 2008
Walgreens May 2007 - August 2007
Discover Financial Services May 2006 - September 2006
Skills
Customer Service, Marketing, Social Media Marketing, Social Media, Microsoft Excel, PowerPoint, Microsoft Office, Marketing Communications, Event Planning, Advertising, Public Speaking, Email Marketing, Microsoft Word, Sales, Time Management, Project Management, Management, Analysis, Retail, Facebook, Product Development, Leadership, Online Advertising, Marketing Strategy, E-commerce, Online Marketing, Sales Operations, Digital Marketing, Market Research, Social Networking
Education
Carthage College 2005 — 2009
Bachelor of Arts, Marketing & Business Administration
Waubonsie Valley High School
Discover Financial Services January 2013 - Present
PennyMac Loan Services, LLC October 2011 - December 2012
Rose & Alex Pilibos High School February 2011 - June 2011
Skills
Risk Management, Mortgage Lending, Mortgage Banking, Capital Markets, Financial Analysis, Analysis, Loans, Secondary Market, Financial Modeling, Finance, Portfolio Management, Economics, Management, Credit Risk, Hedging, Securitization, MBS, Outstanding..., Loan Origination, Trading, Ms Office, Microsoft Excel, Power Pivot, SQL, Tradeweb, Innovient, VBA, Bloomberg, QRM, Thomson Reuters Eikon
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2014 — 2017
Master of Business Administration (M.B.A.), Finance
California State University-Northridge 2007 — 2011
Bachelor's Degree, Finance & Economics, Summa Cum Laude
Discover Financial Services June 2014 - Present
Carnegie Mellon University August 2013 - Present
Carnegie Mellon University August 2013 - May 2014
Bank of Communications Co., Ltd. May 2012 - June 2012
Skills
SAS programming, R programming, SQL, Statistics, SAS, Data Analysis, Statistical Modeling, LaTeX, Time Series Analysis, Programming, Experimental Design, R
Education
Carnegie Mellon University 2013 — 2014
Master in Statistical Practice, Statistics, 4.04
National University of Singapore 2009 — 2013
Bachelor of Science (B.Sc.), Statistics
Associated Bank August 2014 - Present
Discover Financial Services May 2012 - July 2014
Kohl's Department Stores May 2011 - May 2012
FIS January 2010 - May 2011
Kohl's Department Stores 2007 - 2010
Fiserv 2004 - 2007
US Bank 2000 - 2004
Skills
Strategic Planning, Data Integration, IT Solutions, Troubleshooting, Problem Solving, Legacy Modernization, Data Conversion, Integration, Business Analysis, Business Intelligence, Process Engineering, Data Warehousing, Software Development, Offshore Software..., Software Design, Payment Systems, Banking, EFT, Merchant Services, Visa, MasterCard, IBM Mainframe, HP NonStop, Acquisition Integration, Electronic Funds..., Project Planning, PMO, Requirements Analysis, Teradata, Management, Testing, SDLC, Leadership, COBOL, Payments, Vendor Management, Credit Cards
Education
Cardinal Stritch University 2006 — 2009
MBA, Management, operations, marketing, analytical decision making
Discover Financial Services March 2002 - Present
Northern Illinois Postal Customer Council March 2004 - Present
National School Services 1999 - 2002
Lists & Letters 1991 - 1999
Moorse Business Products 1985 - 1989
Skills
Direct Marketing, Direct Mail, Marketing Strategy, Marketing, Customer Experience, Advertising, Budget, Account Management, Marketing Communications, Process Improvement, Project Management, Operations Management, Logistics, Budgets, Team Building, Management, Database Marketing, Leadership, New Business Development, Analysis, Customer Satisfaction, Project Planning, Contract Negotiation, CRM, Strategy, Vendor Management, Cross-functional Team..., B2B, Competitive Analysis, Product Management, Analytics, Multi-channel Marketing, Lead Generation, Email Marketing, Integrated Marketing, Salesforce.com, Market Research, Customer Acquisition, Product Marketing, Customer Retention, Strategic Partnerships, Segmentation, Marketing Management
Education
Central Michigan University
Bachelor's degree, Marketing
GJB Design January 2013 - Present
COTC marketing &promotion January 2015 - May 2015
The Home Depot February 2012 - June 2014
5/3 bank February 2011 - August 2012
Discover Financial Services July 2010 - January 2011
Wireless Zone - Verizon Wireless Premium Retailer October 2009 - July 2010
Sprint October 2003 - January 2007
Verizon Wireless March 2001 - October 2003
Skills
Sales, Customer Service, Retail, Microsoft Office, Time Management, Leadership, Retail Sales, Credit, Customer Retention, Team Leadership, Customer Experience, Merchandising, Retail Banking, Inventory Management, Cashiering, Cold Calling, Telephone Skills, Cross Selling, Social Media, Social Networking, Sales Management, Account Management, Marketing Strategy, Team Building, Project Management, Customer Satisfaction
Education
Central Ohio Technical College 2013 — 2015
Associate of Science (A.S.), Digital media design
Otterbein College 1993 — 1997
Bachelor's degree, Business/Corporate Communications
Captionless Photography November 2013 - Present
Discover Financial Services December 2012 - Present
Discover Financial Services July 2012 - September 2012
Discover Financial Services March 2012 - July 2012
Radisson April 2007 - May 2008
Skills
Leadership Development, Customer Service, Customer Relations, Customer Satisfaction, Financial Services, Employee Training, Employee Management, Development Of Employees, Hospitality, Call Centers, Leadership, Coaching, Training, CRM, Project Management, Management, Event Management, Performance Management, Event Planning, Customer Engagement, Business Analysis, Banking, Process Improvement
Education
Capella University 2014 — 2016
Business Administration and Management, General
Old Dominion University 2004 — 2008
Psychology
Mathews High School 2000 — 2004
Diners Club International September 2012 - Present
Discover Financial Services September 2012 - Present
Santander May 2009 - September 2012
Sovereign Bank November 2005 - May 2009
Sovereign Bank June 2002 - November 2005
Sovereign Bank January 2001 - June 2002
Mitchell Madison Group June 2000 - January 2001
Procter & Gamble January 1996 - June 1998
Skills
Strategy, Leadership, Start-ups, Business Development, Innovation, International Business, Negotiation, Payments, Team Building, Executive Management, Public Speaking, Marketing, Strategic Alliances, Portfolio Management, Relationship Management, Entrepreneurship, Process Improvement, Risk Management, Investments, Product Development, Due Diligence, Business Strategy
Education
Harvard Business School 2004 — 2009
Postgraduate Certificate(s)
Carnegie Mellon University - Tepper School of Business
MBA
Universidad Escuela de Administración y Finanzas y Tecnologías
Engineering
Tease Me Entertainment September 2008 - Present
Discover Financial Services August 2008 - December 2010
Skills
Marketing Strategy, Customer Service, Sales, Marketing, Account Management, Social Media Marketing, Social Media, Advertising, Call Center, Sales Management, Online Advertising, Customer Retention, New Business Development, Direct Marketing, Digital Marketing, Marketing Communications, Strategic Planning, Social Networking
Education
Central State University 2004 — 2008
Bachelor of Arts (B.A.), Radio and Television Broadcasting Technology/Technician
Discover Financial Services June 2014 - Present
Discover Financial Services August 2013 - June 2014
DLC August 2012 - July 2013
Target December 2011 - August 2012
Target January 2009 - December 2011
Target November 2007 - January 2009
Honeywell February 2005 - November 2007
Honeywell August 2003 - February 2005
City of Nogales January 2000 - August 2001
Skills
Financial Analysis, Forecasting, Process Improvement, Strategic Planning, Business Strategy, Budgeting, Business Analysis, Problem Solving, Business Planning, Excel, Cross-functional Team..., Financial Management, Team Building, Team Leadership, Mentoring, PowerPoint, Retail, Coaching, Business Process..., Data Analysis, Financial Modeling, Team Management, Microsoft Office, Accounting, Budgets, Microsoft Excel, Strategic Financial...
Education
Carnegie Mellon University - Tepper School of Business 2001 — 2003
MBA, Finance, Marketing, IT, Operations
Instituto Tecnológico y de Estudios Superiores de Monterrey 1993 — 1996
Bachelor of Arts, Economics
Discover Financial Services July 2011 - Present
LendingTree January 2010 - July 2011
SurePoint Lending June 2008 - January 2010
Skills
Customer Service, Banking, Mortgage Lending, Management, Credit Analysis, Sales, Work Ethic, Investments
Education
Centre College 2004 — 2008
Bachelor of Arts (B.A.), History
TJX February 2013 - Present
Champlain College July 2012 - March 2014
IBM January 2013 - February 2013
IBM July 2012 - October 2012
Sarcom December 2010 - March 2012
Discover Financial Services July 2007 - May 2008
Qwest September 2000 - January 2003
Skills
Active Directory, Citrix, Windows 7, Help Desk Support, BMC Remedy, VMware, Printers, Windows Server, Disaster Recovery, Data Center, Operating Systems, XP, Security, Windows, Servers, Incident Management, IT Operations, Troubleshooting, Information Technology, Unix, Networking, VPN, Switches, Network Security, Lotus Notes, Routers, Databases, Storage, Technical Support, Hardware, Software Installation, System Administration, Microsoft Exchange, Computer Hardware, Laptops, Software Documentation, HP, SharePoint, Cisco Technologies, ITIL, TCP/IP, OS X, Windows XP
Education
Champlain College 2012 — 2015
attending, Computer Forensic
Fairfield Union High School
Discover Financial Services April 2013 - Present
TD Bank May 2010 - March 2013
Nutmeg State Federal Credit Union October 2011 - April 2012
PETCO Animal Supplies, Inc. November 2007 - May 2010
Skills
Microsoft Office, Banking, Microsoft Word, Team Building, Credit, Event Planning, Customer Service, Customer Satisfaction, Microsoft Excel, Team Leadership, Loans, Sales, Leadership, Management, Public Speaking
Education
Central Connecticut State University 2007 — 2012
Bachelor of Arts (B.A.), Geography, Economics
Facebook April 2015 - Present
Discover Financial Services October 2014 - March 2015
Discover Financial Services August 2013 - October 2014
TopstepTrader March 2013 - April 2013
Standard & Poor's January 2013 - February 2013
Bill & Melinda Gates Foundation June 2012 - September 2012
Harvest Fund Management Corporation October 2010 - January 2011
Agricultural Bank of China July 2010 - August 2010
HuaTai Securities Co.,Ltd. July 2009 - August 2009
Skills
SQL, SAS, Tableau, Microsoft Office, Access, Python, Stata, Eviews, Matlab, Economics, Piano, Data Analysis
Education
The University of Chicago 2011 — 2013
MPP, Public policy
Central University of Finance and Economics 2007 — 2011
Economics, Finance
McGladrey February 2011 - Present
Discover Financial Services June 2006 - May 2009
PCI Security Standards Council June 2006 - May 2009
United States Air Force June 2004 - June 2005
United States Air Force June 2000 - June 2004
United States Air Force June 1995 - June 2000
Skills
CISA, IT Audit, CISSP, PCI DSS, Information Security..., Sarbanes-Oxley Act, Information Security, Internal Audit, Enterprise Risk..., Network Security, Computer Network..., Information Warfare, CISM, Business Continuity, Auditing
Education
Chaminade University of Honolulu 2002 — 2004
Masters, Business Administration
University of Maryland University College 1995 — 1997
B.S., Computer and Information Science
Liechti America LLC August 2011 - Present
Discover Financial Services June 2010 - September 2011
JPMorgan Chase February 2010 - June 2010
Center for Economic Progress January 2009 - April 2009
Center for Economic Progress November 2008 - February 2009
Presidential Towers Health Club April 2007 - November 2008
Athletes Against Drugs July 2008 - September 2008
Education
Central Piedmont Community College
Certificate in CNC Programming and Opertations, Computer Integrated Machinery
Central Piedmont Community College
Certificate In Basic Machining Skills, Computer Integrated Machinery
Robert Morris College 2006 — 2008
Bachelor, Business Administration; Management
LinkedIn May 2010 - Present
Backbase August 2008 - May 2010
KPN October 2003 - July 2008
SBC 1999 - October 2002
Discover Financial Services 1998 - 1999
Health Care Microsystems 1990 - 1998
Skills
HTML, CSS, JavaScript, AJAX, Web Development, JSON, JSP, Cross-browser..., DOM, Front-end, HTML + CSS, XHTML, Web Applications, Subversion, Front-end Development, Ruby, Firebug, YUI, Parenting, Node.js, Git, C++, Unobtrusive Javascript, XSLT, RIA, Teamwork, Bacon, DHTML, C, OOP, JIRA, XPath, XSL, Unix
Education
California State University-Northridge 1985 — 1990
Bachelor's, Management Information Systems
United States Patent and Trademark Office May 2010 - Present
Diamond Management and Technology Consultants September 2008 - March 2010
Leading Global Investment Bank November 2008 - July 2009
Securities and Exchange Commission September 2007 - December 2007
Discover Financial Services May 2007 - August 2007
The Honorable Judge Judith Fitzgerald September 2006 - March 2007
Skills
Financial Modeling, Financial Analysis, Strategy, Due Diligence, Valuation, Mergers, Intellectual Property
Education
The George Washington University Law School 2010 — 2012
LLM
Carnegie Mellon University - Tepper School of Business 2004 — 2008
MBA
University of Pittsburgh School of Law 2004 — 2008
JD
Cornell University 1995 — 1999
BS
Discover Financial Services July 2014 - Present
Discover Financial Services July 2011 - July 2013
Discover Financial Services September 2010 - July 2011
Discover Financial Services June 2005 - September 2010
Skills
PowerPoint, Hands-on Training, Influence Others, Motivated self-starter, Microsoft Word, Communication, Positivity, Adaptability, Maximizer, Jazz Dance, Relator, Collections, Customer Service..., Customer Engagement, Staff Development, Banking, Call Centers, Customer Service, Leadership
Education
Capella University 2011 — 2019
Discover Financial Services January 2014 - Present
Discover Financial Services July 2010 - December 2013
Discover Financial Services May 2009 - July 2010
Discover Financial Services July 2007 - May 2009
Discover Financial Services May 2002 - July 2007
Discover Financial Services August 2000 - May 2002
Spherion Technology November 1989 - August 2000
Skills
Vendor Management, Public Speaking, Management, Microsoft Excel, Microsoft Word, Project Management, Customer Service, Mentoring, Access, Process Improvement, Disaster Recovery, Training, Risk Management, Banking
Education
Central Connecticut State University 1995 — 1998
Law
Manchester Community College 1992 — 1995
Associate, Legal Studies
State University of New York College at Old Westbury 1992 — 1992
Busines
Central Connecticut State University 1989 — 1992
General Studies
Discover Financial Services January 2015 - Present
Discover Financial Services June 2013 - January 2015
Morrison & Associates Inc February 2012 - May 2013
Lewis University September 2011 - December 2012
Discover Financial Services May 2012 - August 2012
Skills
Microsoft Excel, PowerPoint, Sales, Microsoft Word, Teamwork, Access, Microsoft Office, Financial Analysis, Data Analysis, Accounting, Finance, Analysis, Strategy, Management, Prod, Project, Process Improvement, Chip & PIN, Product Innovation, Credit Cards, Payments, Time Management, Leadership, EMV, Smart Cards, Project Management, Financial Services, Business Analysis, Public Speaking
Education
Lewis University 2010 — 2013
Bachelor of Science, Business Administration and Finance
Carthage College 2009 — 2010
Batavia High School
Batavia High School
Batavia High School
Batavia High School
Aon Hewitt May 2012 - Present
Discover Financial Services February 2012 - July 2012
Kenosha Unified School District March 2010 - February 2012
AT&T March 2006 - December 2009
AT&T January 2000 - January 2006
AT&T January 1997 - January 2000
Centurion Computer Systems Inc January 1994 - January 1997
Skills
Unix, Unix Shell Scripting, MBA, Computer Science, Program Management, Production Support, Team Management, HTML, SDLC, DB2, Databases, Leadership, Project Management, Quality Assurance, SQL, System Administration, Troubleshooting, Visio, Software Project..., Shell Scripting, Oracle
Education
Cardinal Stritch University 1998 — 2001
Masters, Business Administration
University of Wisconsin-Parkside 1987 — 1992
Bachelor, Computer Science
Discover Financial Services March 1993 - Present
Taste of the Upstate 2006 - 2013
Taste of the Nation-Greenville 2002 - 2010
Discover Financial Services December 2005 - December 2007
Discover Financial Services December 2000 - July 2006
Discover Financial Services March 1993 - November 2000
South/Arch Communications, Inc August 1988 - January 1993
Carolina Direct Marketing November 1987 - August 1988
Charlotte Chamber of Commerce December 1985 - November 1987
American Express April 1973 - December 1985
Skills
Marketing, Sales Operations, Sales, Selling, Sales Management, Budgets, Program Management, Relationship Management, Banking, Payments, Business Planning, Small Business, Mergers & Acquisitions, Credit Cards, Merchant Services, Payment Card Processing, Networking, Electronic Payments, Account Management, Pricing
Education
Webster University 1995 — 1997
Master of Business Administration, Business
California State University-Sacramento 1969 — 1973
BS, Personnel Management/Business
The Collective Group, LLC October 2014 - Present
TEKsystems February 2013 - October 2014
ROLTA Solutions / Americas & EMEA November 2006 - January 2013
Acxiom May 2005 - October 2006
Collective Technologies July 2004 - May 2005
Discover Financial Services July 2003 - July 2004
Western Wireless February 2002 - July 2003
AT&T Wireless June 2001 - January 2002
Collective Technologies November 1998 - June 2001
Northrop Grumman April 1994 - November 1998
Skills
Solaris, Unix, Disaster Recovery, SAN, Data Center, Servers, System Administration, AIX, HP-UX, Storage, Networking, Linux, Netbackup, System Deployment, HP, Hardware, Cloud Computing, Oracle, NetApp, High Availability, Performance Tuning, Integration, Enterprise Architecture, Red Hat Linux, ITIL, Virtualization, Cisco Technologies, Data Migration, Cluster, Shell Scripting, Security, Operating Systems, System Architecture, Storage Area Networks, Unix Shell Scripting, NAS, Perl, EMC Storage, LAN-WAN, TCP/IP, Troubleshooting, Apache, VMware, DNS, Blogging, Entrepreneurship, IBM AIX, Technical Interviews, NetBackup, Enterprise architecture
Education
Excelsior College 1991 — 1993
BS
California State University-Los Angeles 1980 — 1992
BS
California Institute of Technology 1976 — 1979
Transferred out
California Masonic Grand Lodge 1996 — 1999
Program completion
Kenmore East Senior High School 1973 — 1976
Regents Diploma
Discover Financial Services October 2012 - Present
Dovenmuehle Mortgage Inc October 2011 - October 2012
Direct Lending Family January 2009 - March 2012
Skills
Determination, Loan Modifications, Loan Servicing, Data Analysis, Data Entry, 10 Key, Leadership, Self-motivated Team..., Enthusiasm to learn, Fast Learner, Problem Solving, Close Attention to..., Social Skills, Microsoft Office, Project Management, Critical Thinking, Accounts Payable, Loan Origination, Market Research, PowerPoint, Mortgage Banking, Financial Analysis, Teamwork, Consumer Lending, Marketing, Customer Service, Portfolio Management, Business Analysis, FHA, Refinance, Financial Services, Loans, Mortgage Marketing, Mortgage Servicing, Sales, Credit Analysis, Training, Microsoft Word, Credit, Microsoft Excel, Enthusiastic..., Team Leadership, Management, Banking, Time Management, Program Management, Customer Satisfaction, Analysis, Finance, Mortgage Lending
Education
Carthage College 2007 — 2011
References; Bachelor of Arts, Business Administration
Mars Hill University August 2011 - Present
Air Comfort Solutions Inc. November 2006 - October 2008
DIRECTV March 2006 - November 2006
Talla-Tech December 2004 - May 2005
Mars Hill University January 2003 - August 2003
CareFusion April 2002 - November 2002
Pitt Community College February 2002 - November 2002
Dexters of Thorton Park November 2001 - February 2002
Discover Financial Services July 2001 - October 2001
Hickory Crawdad Baseball January 2001 - July 2001
Skills
Software Installation, Microsoft Office, Customer Service, Computer Security, Satellite Communications, Adult Education, Database Administration, Public Speaking, Air Force, Computer Network..., Network Administration, Network Security, Communications Security, Electronics..., Electrical Industry, Satellite TV, Telecommunications..., Mail Server, Windows Nt 3.51, Windows Server, Pyxis, Microcomputers, Mainframe, Microsoft Operating..., Unix Operating Systems, Microsoft Exchange, Microelectronics, FTP, HTML, NT 4.0, DOS, Data Wiring, Office Administration, MDT, MDS, Mobile Communications, Information Security, Computer Hardware..., Construction Management, Blueprint Reading, Project Coordination, Materials Management, Equipment Installation, Performance Testing, Site Layout, Inspection, Superintendents, HVAC Management, New Hires
Education
Mars Hill University 2011 — 2016
Bachelor of Art (Political Science), Public Policy, Federal, State, and Local Governments, National Secruity, & UN Conflict Resolutions
United States Air Force 1994 — 1998
3C051 Computer-Communication Journeyman, Computer/Information Technology Administration and Management, Member of Wing Itital Communications Plan (WICP)
United States Air Force Training Center, Shaw A.F.B. 1997 — 1997
Certification, Customer Service
Cape Fear Community College 1993 — 1994
Transfer Student, Computer Science
South Caldwell High School 1989 — 1993
Diploma, College Preparation
Hampton University March 2012 - Present
Discover Financial Services September 2002 - June 2011
Citi September 2002 - December 2010
Sentara Healthcare June 1999 - August 2002
Bryant & Stratton College 1996 - 1998
Skills
Leadership Development, Student Affairs, Microsoft Office, Event Planning, PowerPoint, Coaching, Student Recruiting, Community Outreach, Microsoft Excel, Outlook, Budgets, Salesforce.com, Marketing, Student Financial Aid, Student Counseling, Strategic Planning, Marketing Strategy, Business Strategy, Strategic Leadership, Cross-functional Team..., Loan Origination, Loan Servicing, Student Loans, Training, Travel Management, Organizational..., Staff Development, Staff Management, Organizational Structure, Organizational...
Education
Central Michigan University 2012 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Hampton University 2002 — 2006
BA, General Studies
Brookdale January 2015 - Present
Mary Kay Cosmetics August 2002 - Present
Emeritus - A Brookdale Community January 2014 - January 2015
Dawson for Garden City Group April 2013 - November 2013
Stein Mart October 2012 - July 2013
Discover Financial Services June 2005 - June 2010
Skills
Team Building, Customer Service, Event Planning, Public Speaking, Leadership, Sales Operations, Marketing Communications, Marketing Strategy, Marketing Management, Professional Services, Senior Services, Senior Living..., Cosmetics, Event Management, Sales Management, Team Management
Education
Ohio Dominican University 2009 — 2012
Masters, Business Administration
Capital University 2000 — 2004
Bachelor of Arts (BA), Communication
Univar August 2014 - Present
ASPEN MARKETING June 2013 - January 2014
KRAMES STAYWELL, division of MEDIMEDIA January 2010 - May 2013
AON HEWITT ASSOCIATES August 2010 - November 2010
UNITED STATIONERS November 2009 - October 2010
Walgreens 2009 - 2010
DISCOVER FINANCIAL SERVICES August 1999 - May 2009
LAUGHLIN CONSTABLE, Milwaukee, WI 1998 - 1999
GOODWILL INDUSTRIES January 1997 - January 1998
CHICAGO SUN-TIMES January 1995 - January 1997
Skills
Art Direction, Collateral, Direct Mail, Print Ads, Integrated Marketing, Creative Strategy, Web Design, Layout, QuarkXPress, Graphic Design, Direct Marketing, Marketing, Advertising, Brochures, Brand Development, Catalogs, Corporate Branding, Corporate Identity, Creative Direction, Email Marketing, InDesign, Logo Design, Marketing Communications, Packaging, Photography, Typography, User Experience, Adobe Creative Suite, Graphics, Copywriting
Education
Design Management Institute 2006 — 2007
Design Management Course Study
Carthage College 1990 — 1994
BA, Graphic Design and Business Administration
Mukwonago High
Discover Financial Services January 2013 - Present
JPMorgan Chase November 2006 - January 2013
Toyota Financial Services March 2004 - November 2006
Bank One March 1999 - February 2004
Skills
Credit Risk
Education
Capital University - School of Management 1990 — 1992
MBA, Business
Franklin University 1986 — 1989
B.S., Finance
The Ohio State University 1984 — 1986
Discover Financial Services July 2010 - Present
Fifth Third Processing Solutions August 2003 - July 2010
NYCE Corporation August 1989 - August 2003
Skills
Electronic Payments, Debit Cards
Education
Canisius College 1980 — 1984
BS, Business
Virgo Boss Fashion Blogger & Consultant, LLC. January 2015 - Present
Discover Financial Services February 2011 - August 2013
Cancer Treatment Centers of America® October 2008 - February 2011
Five Palms July 2003 - May 2008
Skills
Executive..., Executive Support, Executive Calendar..., Meeting Scheduling, Travel Management, Expense Reports, Confidentiality, Office Administration, Department Liaison, Build Strong..., Department Coordination, Document Drafting, Invoicing, Invoice Processing, Time Management, Expenses, File Management, Project Planning, Strategic Planning, Event Management, Onboarding, Training, New Hire Training, Supervisory Skills, Leadership, Leadership Development, Cross-functional Team..., Management, PowerPoint, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, Lotus Notes, Visio, PeopleSoft, Concur, WebEx, Ariba, Jabber, Fax, Social Media, Lean Thinking, Event Planning, Marketing, Customer Service, Team Building, Project Management
Education
Hawaii Pacific University 2004 — 2008
Bachelor of Nursing (BSN), Science/ degree not attained, 3.0
Chaminade University of Honolulu 2000 — 2002
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies, 3.5
Sears Holdings Corporation August 2015 - Present
Federal Reserve Bank of Chicago March 2015 - July 2015
Amtrak National Railroad December 2013 - February 2015
Discover Financial Services May 2013 - November 2013
Qatar Airways August 2011 - September 2012
Self-Employed February 2011 - June 2012
Qatar Development Bank August 2010 - June 2011
Robert Half Technology November 2009 - June 2010
Upp Technology, Inc. May 2008 - May 2009
Johnson Controls Automotive August 2007 - April 2008
Skills
Human Resources, Onboarding, Temporary Placement, Interviews, Recruiting, Management, Technical Recruiting, Employment Law, Project Planning, Analysis, Hiring, Job Descriptions, Talent Acquisition, Project Management, Time Management, Performance Management, Internet Recruiting, Sourcing, Taleo, Strategy, Employee Relations, Applicant Tracking...
Education
Central Michigan University 2007 — 2013
MSA, Human Resource Administration
TEFL Institute of Chicago 2009 — 2009
Professional TEFL / ESL Teacher Certificate
Western Michigan University 2002 — 2005
BA, Organizational Communications/Practical Writing
Kalamazoo Valley Community College 2000 — 2002
AA, Communication Studies
The Shipyard, LLC March 2015 - Present
Discover Financial Services 2009 - 2015
BMW Financial Services 2008 - 2008
BMW Financial Services 2006 - 2008
BMW Financial Services May 2004 - June 2006
Skills
Credit, Financial Analysis, Loans, Project Tracking, Relationship Management, Vendor Relations, Continuous Improvement, MS Office, SQL, Adobe Creative Suite, Risk Management, Finance, Microsoft Office, Negotiation, Customer Service, Management, Training, Banking
Education
Capital University - School of Management
Bachelor of Arts in Business Management, Concentration in Marketing Focus in Art & Design
Johns Hopkins University Advanced Academic Programs
Master of Arts (MA), Museum Studies
DFS Services LLC July 2007 - Present
Discover Financial Services June 1994 - Present
Discover Financial Services June 1994 - Present
Discover Network 2007 - December 2012
Skills
Credit, Payments, Portfolio Management, Financial Services, Relationship Management, Risk Management, Process Improvement, Mobile Payments, Credit Risk, Financial Risk, Business Strategy, Vendor Management
Education
Ohio Dominican University 2005 — 2007
Masters Degree, Business Administration
Capital University 1996 — 1999
Bachelors of Arts, Business Administration
University of Toledo 1993 — 1995
Associates Degree, Legal Assisting Technology
Discover Financial Services February 2015 - Present
Huntington National Bank August 2013 - February 2015
Federal Home Loan Bank of Des Moines March 2011 - August 2013
Skills
Quantative Analysis, Model Validation, Matlab, R, C, Applied Econometrics, Econometrics, Matlab, Quantitative Analytics, V&V, Finance, Risk Management, Credit Risk, Options
Education
Iowa State University 2005 — 2011
PHD, Financial Economics
University of Surrey 2004 — 2005
Master, Business Management
Central University of Finance and Economics 1998 — 2002
B.A, Economics; Economic Information Management
Cecil Underground July 2014 - Present
Discover Financial Services May 2013 - Present
Cecil College February 2015 - May 2015
Associated Content April 2011 - July 2014
China Wok February 2009 - May 2013
Hollywood Casino September 2010 - April 2013
Spirit Halloween September 2012 - November 2012
First Cash Financial Services April 2010 - May 2010
Citi May 2009 - March 2010
Formal Dress Optional July 2008 - February 2009
Skills
Customer Service, Data Entry, Editing, Sales, Management, Facebook, Leadership, Writing, Typing, PowerPoint, Microsoft Office, Public Speaking, Social Media, Blogging, Research, Graphic Design, Telephone Skills, Social Networking, Event Planning, Microsoft Excel, Microsoft Word, Spreadsheets, Teamwork, Critical Thinking, Time Management, Administrative..., Creative Writing, Training, Office Management, Advertising, Customer Satisfaction, Newsletters, Social Media Marketing, Interviews, Phone Etiquette, Event Management, Public Relations, Scheduling, Theatre, Acting, Directing, Stage Management
Education
University of Maryland University College 2015 — 2017
Bachelor of Science (B.S.), Investigative Forensics, 4.0
Cecil College 2012 — 2014
Associate of Arts (A.A.), Theatre/Theater, 3.81
Cecil College 2009 — 2011
Associate of Arts (A.A.), General Studies, 3.75
Towson University 2008 — 2008
None, Forensic Science, 3.63
Discover May 2015 - Present
Discover Financial Services October 2012 - Present
Chepri Interactive February 2012 - Present
Taj Bar March 2011 - February 2012
MediaSource September 2011 - December 2011
American Eagle Outfitters August 2006 - November 2011
Allen Geiner PR March 2011 - September 2011
Manpower Professional July 2010 - March 2011
Refugee Camp (Syracuse, Italy) August 2009 - December 2009
secondary school August 2009 - December 2009
Skills
Research, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Office, Customer Service, Social Media, Microsoft Word, Social Networking, Editing, CMS, Wordpress, Magento, Joomla, Photoshop, Illustrator, Dreamweaver, InDesign, After Effects, WordPress, Adobe Creative Suite, Video Production, Web Design, Graphic Design, Photography, OS X, Facebook, Advertising
Education
Columbus State Community College 2011 — 2013
Certificate, Digital Media
Mediterranean Center for Arts and Sciences 2009 — 2009
Bachelor of Arts (B.A.), Biology
Mediterranean Center for Arts and Sciences 2009 — 2009
Continuing Bachelor's Degree, Biology, Photography, Art History and B&W Photography
Capital University 2005 — 2009
Bachelor of Arts, Biology
Facebook September 2015 - Present
Discover Financial Services June 2013 - August 2015
Philips June 2012 - October 2012
Columbia University February 2012 - October 2012
Standard Chartered Bank December 2010 - April 2011
Citi July 2010 - August 2010
Skills
R, Data Mining, SAS, VBA, Time Series Analysis, Data Analysis, Matlab, Financial Modeling, Derivatives, Corporate Finance, SPSS, Bloomberg Terminal, Simulations, Arena Simulation..., Eviews, Machine Learning, Healthcare Analytics, TreeAge, Healthcare Information..., SQL, Teradata, Stata
Education
Columbia University in the City of New York 2011 — 2012
Master's degree, Statistics
Central University of Finance and Economics 2007 — 2011
Bachelor, Economics; Investment
Verizon May 2015 - Present
Discover Financial Services November 2011 - May 2015
Bank of America February 2008 - December 2011
Bank of America February 2005 - January 2008
Bank of America April 2000 - January 2005
Analysts International June 1996 - March 2000
Programming and Consulting Services March 1995 - June 1996
BEST Consulting December 1994 - June 1995
Spiegel - Cara Corporation April 1994 - December 1994
Syntel November 1993 - April 1994
Skills
Enterprise Architecture, Solution Architecture, Strategic Planning, Cross-functional Team..., Strategy, Integration, Data Migration, SOA, Banking, IT Management, Enterprise Software, Architecture, Process Improvement, Vendor Management, Management, IT Strategy, E-commerce, Outsourcing, Business Process, Project Management, Risk Management, SDLC, Consulting, ERP, Leadership, Change Management, Six Sigma, Critical Thinking, Business Analysis, Project Portfolio..., PMO, Software Project..., Business Requirements, Requirements Analysis, Business Process...
Education
Capella University 2009 — 2014
BS/MS, Information Technology, 3.97 GPA
The University of Chicago Booth School of Business
CIO Institute, Information Technology
Boeing Computer Service Education and Training Division 1986 — 1987
Certificate, Computer Programming
Discover Financial Services October 2010 - November 2011
Bucyrus International January 2010 - April 2010
WB Bottle Company April 2009 - January 2010
Building Blocks Home Daycare January 2008 - April 2009
Discover May 2004 - December 2007
Caremark July 2003 - May 2004
AVMA November 1999 - November 2002
Skills
Outlook, Microsoft Office, Management, Visio, Microsoft Excel, Databases, Event Management, Lotus Notes, Windows, PowerPoint, Budgets, Access, Program Management
Education
ITT Technical Institute - Greenfield 2009 — 2012
AA and BS, Software Application and Programming
Carthage College 2009 — 2009
BA, Business Administration and Information Systems
CNA Insurance March 2014 - Present
Nuveen Investments July 2013 - February 2014
Northern Trust October 2012 - July 2013
Nuveen Investments May 2011 - September 2012
American Medical Association April 2008 - April 2011
Discover Financial Services July 2004 - April 2008
CABLE & WIRELESS (formerly EXODUS) January 1999 - January 2004
TDI, INC January 1997 - January 1999
FLUOR DANIEL TELECOM January 1996 - January 1997
CARAWAY COMMUNICATIONS January 1995 - January 1996
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2002 — 2005
MBA, Business Admin
California Institute of Technology 1990 — 1994
Bachelor of Science, Engineering and Applied Science
Illinois Math and Science Academy 1987 — 1990
Discover Financial Services Bilingual Service AgentJetBlue Airways2009 - 2012
Skills
Personal Development, Coaching, Change Management, Consulting, Process Management, Customer Service, Collections, Spanish-speaking, Organizational..., Employee Training, Program Management, Interviews, Team Leadership, Management, Public Speaking, Event Planning
Education
Moorpark College 1988 — 1989
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
California State University-Northridge 1981 — 1983
General Studies
Battelle November 2014 - Present
UNICON International August 2012 - November 2014
Discover Financial Services August 2007 - August 2012
Maxim Staffing Services September 2006 - August 2007
Europa Sports Products June 2006 - September 2006
American Nutrition 2003 - 2006
Skills
Full-cycle Recruiting, Compensation Negotiation, Team Leadership, Talent Acquisition, Employee Engagement, Information Technology, Cold Calling Experience, Relationship Developer, Negotiation, SDLC, Recruiting, Talent Management, Applicant Tracking..., Process Improvement, Sales, Management, Human Resources, Leadership, Employee Relations, Internet Recruiting, College Recruiting, Sourcing, Onboarding, Staffing Services, Temporary Placement, Benefits Negotiation, Screening Resumes, Contract Recruitment, Screening, Executive Search, Taleo, Temporary Staffing, Deferred Compensation, Job Fairs, Cold Calling, Staff Augmentation, Technical Recruiting, Interviews, Resume Writing, IT Recruitment, Hiring, Corporate Recruiting, Vendor Management, Permanent Placement, Performance Management, Personnel Management
Education
Capital University 2002 — 2006
BA, Health and Fitness Management
Kent State University at Ashtabula
Associate's Degree, Viticulture and Enology
Fairfield Union High School 1999 — 2002
MillerCoors April 2015 - Present
BGG Consulting March 2014 - Present
Arthur J. Gallagher & Co. February 2014 - June 2014
Discover Financial Services December 2012 - October 2013
Apple November 2010 - December 2012
Keno Kozie Associates 2012 - 2012
Roosevelt University January 2006 - June 2010
Roosevelt University August 2006 - 2010
Reelling Film Festival 2005 - 2008
Black MBA partnership committee 2007 - 2007
Skills
Strategic Planning, Call Center, Management Consulting, Process Engineering, Help Desk Management, Vendor Management, Visio, Business Process..., Lotus Notes, PMP, SDLC, Process Improvement, Mentoring, Salesforce.com, Vendor Relations, Business Analysis, Team Leadership, MS Project, Database Administration, Creative Problem Solving, Customer Satisfaction, Documentation, PeopleSoft, Access, Team Building, Analytics, Problem Solving, Outlook, Program Management, Change Management, Customer Relations, Cross-functional Team..., Data Analysis, Project Planning, Account Management, Operations Management, Full-cycle Recruiting, Quality Assurance, ITIL, Social Networking, Data Management, Troubleshooting, IT Strategy, Interviewing, Security, Hiring, Requirements Analysis, Customer Service, SharePoint, Analysis
Education
Capella University 2008 — 2012
Ph. D., Organization Development - Project Management
Harrold Washington- City of Chicago 2005 — 2009
Business
Roosevelt University 2007 — 2008
MBA, Individualized Program
Roosevelt University 2004 — 2007
BGS, Individualized Studies
Free Code Camp
Capella University
City Colleges of Chicago-Harry S Truman College
Lindblom
MicroTrain
TGM Associates November 2010 - December 2014
Discover Financial Services November 2008 - November 2010
Realty Investment Co/Sunburst Hospitalty May 2004 - August 2008
Buckingham Companies May 2002 - April 2004
Buckingham Companies March 2001 - April 2002
Skills
Real Estate, Residential Homes, Real Estate Transactions, Sales, Asset Managment, Account Management, Financial Analysis, Sales Management, Retail, Outlook, New Business Development, Team Building, Customer Retention, Microsoft Word, Social Media Marketing, Strategic Planning, Event Planning, Event Management, Management, Social Networking, Asset Management, Marketing Strategy, Market Research, Property, Leases, Vendor Relationships, Vendor Contracts, Marketing, Apartments, Contract Negotiation, Property Management, Budgets, Real Estate Development, Rentals, Customer Service
Education
California State University-Northridge 1985 — 1990
B.S., Health Science, Education Option
Allstate February 2012 - Present
Leading Real Estate Companies of the World January 2011 - August 2011
National Association of Realtors June 2010 - December 2010
Discover Financial Services January 2007 - May 2010
Discover Financial Services March 2003 - February 2007
The NPD Group January 2001 - January 2002
International Survey Research January 1998 - January 2001
Computer Graphics & Desktop Publishing January 1998 - January 1999
Strategic Technology Resources January 1997 - January 1998
CompuCom Systems, Inc January 1996 - January 1997
Skills
Site Catalyst, Web Analytics, Cross-functional Team..., E-commerce, Analytics, SEO, Omniture, Online Marketing, Information Architecture, User Experience, Digital Strategy, Digital Marketing, Integrated Marketing, Content Management, Marketing Strategy, Analysis, Strategy, Affiliate Marketing, CRM, Project Management, Email Marketing
Education
UC Irvine, Extension 2014 — 2016
Predictive Analytics Certificate
University of San Francisco 2011 — 2011
Certificate
Cardinal Stritch University 1990 — 1994
Bachelor of Fine Arts
Discover Financial Services September 2013 - Present
JPMorgan Chase August 2011 - September 2013
Infosys Technologies Ltd November 2005 - April 2010
Skills
Data Mining, SQL, Business Analysis, Unix, IT Strategy, ETL, Predictive Analytics, Requirements Analysis, Business Intelligence, Risk Analytics, Risk Management, Fraud Detection, Project Management, Data Science, Credit Cards, SAS, Data Warehousing, Requirements Gathering, PL/SQL, Software Project..., SDLC
Education
Carnegie Mellon University 2010 — 2011
Master's, Information Systems Management
University of Mumbai 2001 — 2005
BE, Electronics and Telecommunications
Taylor Morrison February 2015 - Present
Grand Canyon University August 2014 - February 2015
Discover Financial Services April 2013 - August 2014
Mettler-Toledo International, Inc January 2013 - April 2013
Technisource September 2012 - December 2012
Capital University August 2011 - May 2012
University of West Alabama July 2009 - May 2011
Skills
Public Speaking, Coaching, Event Planning, Higher Education, Sports, Leadership Development, Customer Service, Teaching, Fundraising, Microsoft Office, Research, PowerPoint, Social Media, Microsoft Excel, Event Management, Non-profits, Microsoft Word, Sports Management, Facebook, Social Networking, Training, Recruiting, Nonprofits, Management, Leadership, Interviews, Talent Acquisition, Policy, Performance Management, Hiring, Analysis, Strategy
Education
Charleston Southern University 2005 — 2008
Bachelor of Applied Science (B.A.Sc.), Health and Physical Education/Fitness
University of West Alabama
Master of Education (MEd)
Westerville South High School
IBM March 2007 - Present
International Business Machines 2007 - Present
Harte-Hanks February 2006 - October 2006
360Commerce April 2004 - November 2005
Discover Financial Services 2003 - 2004
BroadVision 2000 - 2002
Oracle 1997 - 2000
Oracle 1997 - 2000
EDS 1986 - 1997
Skills
Enterprise Software, CRM, Program Management, Business Process, Process Improvement, Business Process..., PMO, Project Management, Business Development, Strategy, Management, IT Management, Project Planning, Leadership, Integration, Analysis, Consulting, Testing, Vendor Management, Cross-functional Team..., PMP, IT Strategy, Business Intelligence, Team Building, Software Project..., Project Portfolio..., Outsourcing, SaaS, Requirements Analysis, ERP, Cloud Computing
Education
Central Michigan University
MSA, Business
University of Michigan
BBA, Business
Discover Network December 2012 - Present
Discover Financial Services / Diners Club International January 2011 - December 2012
Discover Financial Services May 2007 - January 2011
Best Buy June 2006 - August 2006
Northwest Airlines June 2004 - August 2005
Champion Air June 1999 - May 2004
Skills
Business Analysis, Credit Cards, Analytics, Financial Modeling, Finance, Process Improvement, Project Management, Sales, Financial Analysis, Strategy
Education
Carnegie Mellon University 2005 — 2007
MBA
Carnegie Mellon University - Tepper School of Business 2005 — 2007
MBA
University of Wisconsin-Madison 1994 — 1999
BBA, Business - Actuarial Science and Marketing
University of Wisconsin-Madison - School of Business 1994 — 1999
BBA, Marketing and Actuarial Science
TRC Communications January 2001 - Present
S.H.A.R.E – Start Here Addiction Rehabilitation & Education August 2014 - January 2015
The Way Back Inn, Inc. July 2013 - July 2014
Discover Financial Services 2007 - 2013
Discover Financial Services 2004 - 2007
Discover Financial Services 2001 - 2004
Discover Financial Services 2000 - 2001
Discover Financial Services 1997 - 2000
Edmund Burke School August 1992 - August 1997
Senator Alan J. Dixon (D-IL) October 1987 - August 1992
Skills
Individual Counselling, Group Therapy, Community Outreach, Mental Health Counseling, Psychotherapy, Mental Health Advocacy, Public Speaking, Management, Project Management, Leadership, Vendor Management, Program Management, Process Improvement, Business Analysis, Blogging, Entrepreneurship, Strategic Partnerships, Nonprofits, Substance Abuse..., Addiction Recovery, Treatment Planning, Substance Use Disorders, Writing, Financial Services, Cross-functional Team..., Project Planning, PMO, Credit Cards, Consulting, Ghostwriting, Request for Proposal..., Customer Service, Event Planning, Business Process...
Education
Capella University
Master's Degree, Mental Health Counseling
National-Louis University
Master's Degree, Managerial Leadership
National Louis University
Bachelor's Degree, Management
Serta August 2012 - Present
GATX 2011 - 2012
Discover Financial Services November 2009 - August 2011
Discover Financial Services 2006 - December 2009
Fisher Scientific 2004 - 2005
Honda R&D Americas, Inc. 1997 - 2001
Skills
Project Planning, Hyperion Enterprise, Finance, Forecasting, Valuation, Business Strategy, Variance Analysis, Business Analysis, Analysis, Capital Markets, Financial Analysis, Portfolio Management, Competitive Analysis, Risk Management, Strategic Financial..., Budgets, Management Consulting, Credit, Corporate Finance, Financial Reporting, Financial Modeling, Sarbanes-Oxley Act
Education
Carnegie Mellon University - Tepper School of Business 2001 — 2003
MBA, Finance, Accounting, International Management
West Virginia University 1993 — 1997
BS, Mechanical Engineering
Discover Financial Services June 1997 - Present
Skills
SDLC, Unix, Requirements Analysis, Requirements Gathering, Visio, Business Analysis, Data Analysis, SQL, Business Intelligence, Oracle, Systems Analysis, Software Project..., Program Management, SOA, Project Management, Software Development, Agile Methodologies, Vendor Management, Enterprise Architecture, Data Warehousing, Integration, Solution Architecture, Databases, IT Strategy
Education
The Ohio State University 1994 — 1997
Case Western Reserve University 1992 — 1994
Discover Financial Services Marketing ManagerMaybelline1985 - 1990
maybelline 1987 - 1989
Education
Centre College
B.S., Psychobiology
The University of Memphis
M.S., Ph.D, Industrial-Organizational Psychology
Discover Financial Services June 2014 - Present
Discover Financial Services February 2013 - June 2014
Discover Financial Services December 2011 - January 2013
Discover Financial Services July 2010 - January 2012
Parsons Corp. July 2002 - July 2010
Skills
Program Management, Cross-functional Team..., Project Management, Analytics, Risk Management, Financial Modeling, Strategic Planning, Analysis, Change Management, Product Management, Process Improvement, Business Strategy, Digital Marketing, Marketing, Marketing Strategy, Market Analysis, Team Building, Segmentation, Lead Generation, Customer Acquisition, Marketing Management
Education
Northwestern University - Kellogg School of Management 2007 — 2010
MBA, Management and Strategy, Analytical Consulting and Finance
Case Western Reserve University 1996 — 2001
BS & MS, Civil/Structural Engineering
The Ohio State University February 2012 - Present
Baker & Hostetler LLP March 2005 - February 2012
Discover Financial Services September 1992 - March 2005
Skills
Paralegals, Litigation, Litigation Support, Pleadings, Legal Documents, File Management, Document Drafting, Document Review, Notary Public, Filing, Westlaw, Legal Research, Legal Compliance, Legal Assistance, PACER, Contracts Administrators, Customer Service, Microsoft Office, Civil Litigation, Public Records, Leadership, Legal Writing, Motions
Education
Capital University Law School 2003 — 2004
Paralegal Certificate, Paralegal Studies
Ohio Dominican University 2001 — 2003
BS, Business Administration
Discover Financial Services August 2015 - Present
Rosenthal Collins Group December 2010 - July 2015
Rosenthal Collins Group January 2009 - December 2010
Center for Autism and Related Disorders May 2007 - April 2008
Skills
Compliance, Excel, Microsoft Office, Word, PowerPoint, Outlook, Windows, AML, KYC, USA PATRIOT Act, BSA, Futures, Sungard GMI, Microsoft Word, Management, Bank Secrecy Act, Fraud, Risk Management, OFAC, Certified Anti-Money..., CAMS, Analysis, Financial Risk, Customer Service, Microsoft Excel, Finance, Derivatives, Anti Money Laundering
Education
California State University-Northridge 2001 — 2005
B.S., Business Admin - BLaw
PMAC Lending Services May 2014 - Present
New American Funding February 2013 - July 2013
Discover Financial Services June 2012 - January 2013
LendingTree January 2008 - June 2012
LendingTree January 2003 - December 2007
CHEP May 1999 - May 2002
Skills
Management, Financial Reporting, Analysis, Loans, Financial Analysis, Business Process..., Finance, GAAP, Process Improvement, Financial Modeling, Internal Controls, Mergers & Acquisitions, Strategic Financial..., Accounting, Credit, Budgets, Auditing, Forecasting, Strategic Planning, Sarbanes-Oxley Act, Valuation, Banking, Mortgage Lending, Risk Management, Due Diligence, Variance Analysis, Executive Management, Cash Flow, Leadership
Education
California State University-Long Beach
Master of Business Administration (M.B.A.), Finance, General
California State University-Long Beach
Bachelor of Science (BS), Business Administration and Management, General
Dance N Tees Inc October 2014 - Present
Dance N Tees Inc October 2014 - Present
HSBC May 2012 - May 2014
Discover Financial Services May 2011 - May 2012
Wolters Kluwer Law & Business August 2010 - May 2011
Claymore Securities November 2009 - March 2010
Carthage College September 2008 - December 2008
Siemens February 2008 - July 2008
Caremark May 2007 - September 2007
Society of Actuaries January 2007 - May 2007
Skills
CSS, MySQL, CMS, Dreamweaver, WordPress, HTML, Web Development, JavaScript, User Experience, Web Content Management, Web Content Migration, Web Design, Project Co-ordination, Forum Moderation, Training, Graphic Design, Microsoft Office, Microsoft SharePoint, ColdFusion, Adobe Creative Suite, Photoshop, CA Clarity, OpenCMS, Sitefinity, WebEx, Aperture, Social Media
Education
Carthage College 2001 — 2005
Bachelor of Arts, Theatre & Communication
Discover Financial Services Project Manager, Bank Operations InfrasctuctureDiscover BankJanuary 2012 - Present
Allstate Bank December 2008 - January 2012
Allstate Bank November 2004 - December 2008
Allstate Bank March 2002 - March 2004
Allstate Bank February 2001 - March 2002
First American Bank 1998 - 2001
Bank of America March 1996 - 1998
Skills
Insurance, Process Improvement, Business Analysis, Call Center, Vendor Management, Risk Management, Call Centers, Management, Customer Service, Leadership, Customer Experience, Accounting, Access, Finance, Program Management, Banking, Project Management
Education
STI Knowledge 2005 — 2005
Certified Call Center Manager, Call Center Manager
BAI Graduate School of Retail Banking 2003 — 2004
California State University-Sacramento 1989 — 1991
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
El Cerrito Hign School 1979 — 1982
Discover Financial Services December 1998 - Present
Discover Financial Services December 1998 - July 2011
Skills
Financial Services, Credit Cards, Debit Cards, Vendor Management, Risk Management, Process Improvement, Banking, Payment Card Processing, Business Analysis, Relationship Management, Call Centers, Management, Payments, Portfolio Management, Program Management
Education
Capella University 2008 — 2011
MS Organization and Management, Leadership
Ohio Dominican University 2005 — 2007
Discover Financial Services November 2013 - Present
Hitachi Solutions America, Ltd. August 2012 - June 2013
Avanade September 2011 - August 2012
American Greetings June 2011 - August 2011
TransUnion October 2010 - May 2011
American Greetings May 2010 - August 2010
The Federal Reserve Bank May 2008 - August 2008
Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Functional Requirements, Microsoft Office, Project Management, CRM, SharePoint, Business Intelligence, Business Process, Consulting, Software Development, Software Documentation, Quality Assurance, Databases, Leadership, Visio, Management
Education
Canisius College
Bachelors of Science, Information Systems
Loyola University of Chicago - Graduate School of Business
Masters of Science, Information Systems Management
Discover Financial Services September 2014 - Present
Discover Financial Srvs. 1998 - Present
Discover Financial Services January 2011 - September 2014
Skills
Vendor Management, SDLC, IT Management, Credit Cards, Business Analysis
Education
Carthage College 1994 — 1998
BA, Math and Computer Science
Discover Financial Services April 2012 - Present
Limited Brands February 2011 - April 2013
Computer Aid, Inc. August 2008 - February 2011
Aerotek June 2006 - August 2009
Aerotek June 2005 - June 2006
Skills
Recruiting, Behavioral Interviewing, Customer Service, Human Resources, Internet Recruiting, Interviews, Leadership, Management, Negotiation, Onboarding, Sales Management, Sourcing, Talent Acquisition, Team Leadership, Technical Recruiting, Thought Leadership, Applicant Tracking..., Cold Calling
Education
University of Phoenix 2008 — 2009
Central State University
Bachelor of Arts, and Science / Communications
University of Phoenix Online
Master, Business Administration
Discover Financial Services Marketing AnalystIbbotson AssociatesJanuary 2004 - March 2006
Market Advantage February 2003 - January 2004
Skills
Online Marketing, Segmentation, Marketing Strategy, Loyalty Marketing, Strategic Planning, Financial Services, CRM, Marketing Analytics, Project Management, Microsoft Office, Management, Marketing Communications, Business Development, Process Improvement, Account Management, Email Marketing, Microsoft Excel, Analytics, Marketing, Cross-functional Team..., Credit Cards
Education
Carthage College
Bachelor, Marketing and Business
Libertyville
Discover Financial Services October 2013 - Present
Capital One February 2011 - October 2013
Citi January 2006 - February 2011
Citi November 2003 - December 2005
Citi May 2002 - November 2003
Skills
Analytics, SAS, Segmentation, Financial Modeling, Business Analytics, Data Mining, Credit Cards, Marketing Analytics, Risk Management, Credit Risk, Analysis, Business Development, Pricing, Cross-functional Team..., Program Management, Business Strategy, E-commerce, Management, Portfolio Management, Financial Services
Education
Carnegie Mellon University
Master of Science (MS), E-Commerce
Lancaster University
Master, Business Administration
University of Science and Technology of China
Bachelor, Engineering
Alliance Data Systems November 2005 - Present
JPMorgan Chase September 1998 - April 2002
Discover Financial Services January 1991 - September 1998
Skills
Leadership, Sales, Direct Marketing, Talent Management, Account Management, Customer Retention, Strategy, Marketing Strategy, Multi-channel Marketing, Marketing, CRM, Marketing Management, Analytics, Employee Learning &...
Education
Capital University
Insurance & Marketing modeling and Data Mining August 2007 - Present
Allstate 2007 - 2012
AC Nielson August 2006 - August 2007
Discover Financial Services 2005 - 2007
Skills
SAS, Segmentation, Analytics, Customer Insight, Data Analysis, Marketing Research, SAS programming, Bayesian networks, Consumer Insights, SAS E-Miner, Market Mix Modeling, data mining, predictive modeling, Monte Carlo Simulation, SQL, Risk Assessment, Project Management, Team Management, SPSS, table tennis
Education
Carleton University
Doctor of Philosophy (Ph.D.), Statistics
Tsinghua University
Master's Degree, Reliability Engineering
Tsinghua University
Bachelor's Degree, Applied Mathematics
loanDepot December 2013 - Present
CashCall July 2012 - December 2013
Discover Financial Services October 2006 - July 2012
24 Hour Fitness April 2002 - July 2005
Skills
Mortgage Lending, Mortgage Banking, Loan Origination, Loans, Credit, FHA, Call Centers, Customer Service, Residential Mortgages, Refinance, Banking, Cold Calling, Training, Sales, Underwriting
Education
California State University-Northridge 1999 — 2004
BA, Human Resources
CharlotteWorks April 2015 - Present
DeVry University June 2009 - May 2014
TradeStreet Realty August 2006 - June 2009
Discover Financial Services May 1993 - August 2006
Skills
Admissions, Staff Development, Public Speaking, Instructional Design, Student Recruiting, Time Management, College Recruiting, Career Counseling, Distance Learning, Student Development, Conflict Resolution, Student Affairs, Leadership Development, Academic Administration, Student Financial Aid, Resume Writing, Higher Education, Adult Education, Enrollment Management, Training, Nonprofits, Admissions Counseling, Workshop Facilitation, Employee Training, Career Development, Interviews, Campus, Academic Advising, Teaching, University Teaching, Organizational..., Student Counseling, Coaching, Organizational..., Fundraising, E-Learning, Program Development, Recruiting, Community Outreach, Critical Thinking, Leadership, Curriculum Development, Student Engagement, Educational Leadership, CampusVue, Policy, Customer Service, Management, Microsoft Excel
Education
University of South Carolina-Columbia 1989 — 1993
BSBA, Business-Human Resources Mgmt
Central Piedmont Community College
Certification NC Real Estate Broker, Principles of Real Estate
Central Piedmont Community College
Certificate of Completion Program-Fundamentals of Human Resource Management
Central Piedmont Community College
Certificate of Completion-Basic Employment Law for Human Resources
Central Piedmont Community College
Certificate of Completion-Employee Relations
Central Piedmont Community College
Certificate of Completion Program-Effective Recruitment and Selection
Central Piedmont Community College
Certificate of Completion Program-Benefits Administration
Central Piedmont Community College
Human Resources Certificate
Discover Financial Services April 2014 - Present
Discover Financial Services March 2006 - Present
Discover Financial Services August 2013 - April 2014
Discover Finacial Services August 2010 - August 2013
Discover Financial Services March 2006 - August 2010
International Network Services March 2004 - March 2006
International Network Services June 1998 - March 2004
CNA Insurance May 1995 - June 1998
Spiegel June 1993 - May 1995
Waste Management February 1989 - June 1993
Skills
Sarbanes-Oxley Act, Process Improvement, GLBA, Strategic Planning, Business Development, Resource Allocation, NERC, FERC, Security, Leadership, Information Security, Business Continuity, Vendor Management, SDLC, Disaster Recovery, Risk Management, Governance, IT Management, Compliance, CISSP, Training, PCI DSS, Enterprise Software, Business Analysis, Solaris, PMO, Project Management
Education
Capella University 2011 — 2015
MS
Illinois Institute of Technology 1981 — 1986
Bachelor of Science (BS)
Discover Financial Services April 2015 - Present
Capital University January 2013 - Present
Discover Financial Services November 2014 - April 2015
JPMorgan Chase September 2013 - October 2014
JPMorgan Chase September 2012 - October 2013
JPMorgan Chase January 2006 - September 2012
Skills
Management, Risk Management, Fraud, Banking, Cross-functional Team..., Analysis, Team Leadership, Team Building, Training, Leadership, Investments, Bank Secrecy Act, Team Management, Project Management, Decision Making, Compliance, Persuasive Communication, Organizational Behavior, CAMS, Commercial Banking, Fraud Investigations, Strategic Planning, Business Process..., Portfolio Management, BSA, Operations Management, Project Portfolio..., AML, Anti Money Laundering, Due Diligence, Benchmarking, Regulatory Guidelines, Leadership Development, Policy, KYC, Global Regulatory..., Internal Audit, Credit Card Fraud, Student Loans, Department Development, Budget Management
Education
Capital University 2010 — 2012
MBA, Business Administration, 3.8
The Ohio State University 1999 — 2002
B.A., Criminology
Discover Financial Services July 2013 - July 2014
Discover Financial Services August 2012 - July 2013
Discover Financial Services July 2011 - August 2012
Walgreens June 2010 - August 2010
Junding Electronics Inc. May 2009 - August 2009
Skills
English, Mandarin, SAS programming, SQL, VBA, C++, Matlab, Microsoft Office, Linux, Python, Labview, AMPL, Minitab, Photoshop, Process Improvement, Data Processing, Statistics, Statistical Modeling, Process Simulation, Data Analysis, Microsoft Excel, Leadership, Analysis
Education
Carnegie Mellon University - Tepper School of Business 2014 — 2016
Master of Business Administration (MBA), Strategy, Operations, and Finance
University of Michigan 2007 — 2011
Bachelor of Engineering (B.E.), Industrial Engineering
Discover Financial Services January 2011 - Present
US Embassy July 2008 - July 2010
Education
Carnegie Mellon University
China Agricultural University
Discover Financial Services June 2005 - Present
Discover Financial Services September 1999 - June 2005
KPMG Audit September 1997 - August 1999
Skills
Strategic Planning, Requirements Analysis, Management, Business Process..., Vendor Management, Business Analysis, Credit Cards, Payments, Project Management, SDLC, Program Management, Analytics, Banking, Business Intelligence, Financial Services, Forecasting, Governance, IT Management, IT Strategy, Outsourcing, Process Improvement, Risk Management, Team Management, Leadership, Finance, Analysis, Financial Analysis, Strategy, Software Project..., Requirements Gathering, Cross-functional Team...
Education
DePaul University 2003 — 2005
MS, Business Information Technology
Carthage College 1993 — 1997
BA, Accounting
Beam Suntory January 2015 - Present
Round Lake Area School Dist 116 November 2013 - January 2015
Tenneco December 2011 - May 2013
Discover Financial Services November 2010 - February 2011
Hewitt Associates LLC June 2008 - February 2010
American Imaging Management September 2005 - December 2007
CDW February 2000 - September 2003
Centura Xray, Warrensville Hts., Ohio May 1997 - January 2000
Centura X-Ray, Inc May 1997 - January 2000
Elite Tours & Travel October 1996 - May 1997
Skills
PeopleSoft, Lotus Notes, Administrative..., Invoicing, Office Management, Access, Microsoft Office, Visio, SAP, Travel Management, IBM GERS
Education
Case Western Reserve University
Bachelor of Business, Business and Nutrition
Lakeland Community College
Bachelor of Business
Lakewood High School
High School Diploma
Ohio Travel Schools
Dignity Health 2007 - Present
Discover Financial Services 1999 - 2003
Discover Card 1995 - 2003
Skills
Technical Documentation, Process Improvement, Curriculum Development, Healthcare, Customer Service, Change Management, Development & delivery..., Coaching, Team Building, Strategic Planning, Public Speaking, Problem Solving, Analysis, Data Analysis, Event Planning, Microsoft Office, Word, PowerPoint, Excel, Call Center, Policy, Lotus Notes, HIPAA, Healthcare Consulting, Cerner, PowerChart, CPOE, EHR, Microsoft Word, Informatics, Clinical Decision..., Ambulatory
Education
California State University-Northridge
Connected Living February 2011 - Present
Computershare for LaSalle Network December 2010 - February 2011
Discover Financial Services April 2006 - September 2008
Discover Financial Services October 2002 - April 2006
Caremark RX November 2001 - March 2002
United Airlines April 2001 - September 2001
Office Team September 2000 - April 2001
Skills
Outlook, Customer Service, Administrative..., Microsoft Office, Event Planning, Microsoft Excel, Access, PowerPoint, Microsoft Word, Workshop Facilitation, PeopleSoft, Data Analysis, Conflict Resolution, Database Administration, Non-profits, Research, Program Management, Human Resources, Project Management, Training
Education
Capella University 2009 — 2011
BS Information Technology, Health Informatics
Robert Morris University - Illinois 2002 — 2003
Associate of Applied Science, Computer Networks Systems
Luxottica Group March 2014 - Present
1-800 CONTACTS February 2012 - March 2014
1-800 CONTACTS September 2008 - February 2012
Discover Financial Services 1999 - 2007
Skills
Training, Recruiting, Human Resources, Management, Project Planning, Compensation & Benefit, Employee Relations, Benefits Administration, Employee Benefits, Onboarding, Call Centers, Budgets, Performance Management, Deferred Compensation, Workforce Planning, Customer Service, Leadership, Compensation & Benefits, Team Building, Coaching, Microsoft Excel, Team Leadership
Education
Central Texas College 1995 — 1997
Business Administration
Discover Financial Services January 2000 - Present
Skills
Credit Cards, Financial Services, Risk Management, Business Analysis, Financial Analysis, Customer Service, Analytics
Education
Calvin College
Discover Financial Services October 2013 - Present
H&R Block January 2006 - April 2014
H&R Block January 2006 - April 2014
Heart Lung Center July 1997 - November 1999
Skills
Tax, QuickBooks, Tax Preparation, Accounts Payable, Tax Returns, Accounts Receivable, Account Reconciliation, Bookkeeping, Income Tax, Accounting, General Ledger, Financial Statements, Payroll, Tax Research, Financial Reporting, Auditing, Tax Accounting
Education
Central Ohio Technical College 1995 — 1997
Associate Degree in Business Management, Business Management
Chase September 2015 - Present
Discover Financial Services February 2011 - October 2012
Education
Central Penn College 1989 — 1991
Associate's degree, Specialized Business with Option in Travel & Tourism
Alaska Airlines March 2014 - Present
Comcast Cable June 2013 - January 2014
Discover Financial Services December 2012 - January 2013
Launch Leads October 2012 - November 2012
KSL 5 TV & KSL NewsRadio July 2007 - October 2012
KUBL-FM (Salt Lake City, UT) April 2000 - January 2007
KATM-FM (Salt Lake City, UT) July 1997 - April 2000
KYCW-FM (Seattle, WA) April 1995 - July 1997
KATM-FM (Modesto, CA) October 1992 - April 1995
Skills
Multi-Tasker, Dedicated..., Customer Oriented,..., Team Player, People..., Intellectual, Computer..., Broadcast, Radio, Social Networking, Training, Program Management, Radio Broadcasting, Radio Producing, Adobe Audition, Radio Host, Voice Over, Coaching, Broadcast Journalism
Education
Modesto Junior College 1992 — 1993
Associate's degree, Business Administration and Management, General
Camden County College 1990 — 1992
Business Administration and Management, General
Discover Financial Services August 2012 - Present
Discover Financial Services May 2011 - August 2012
Discover Financial Services May 2010 - May 2011
Skills
Credit Cards, Financial Services, Credit, Risk Management, Process Improvement, Call Centers, Microsoft Office, Customer Experience, Lotus Notes, Training, Credit Risk, Leadership, Credit Analysis, Team Leadership, Banking, Relationship Management
Education
Wilmington University 2012 — 2014
Organizational Management
Cecil College 2004 — 2007
AAS, Visual Communication
Consumer Support Services, Inc. 2013 - Present
Office of Disability Services / The Ohio State University October 2011 - April 2013
Alliance Data April 2005 - February 2011
Discover Financial Services October 2000 - August 2004
Education
The Ohio State University 2010 — 2013
Bachelor of Arts (B.A.), Psychology
Central Ohio Technical College 1997 — 2000
Associate's degree, Surgical Technology/Technologist
Discover Financial Services
Skills
Risk Management, Credit, Process Improvement, Financial Services, Vendor Management, Business Analysis, Financial Analysis, Portfolio Management, Call Centers, Loans, Project Management, Analytics
Education
Casper College
Licking County Sheriff's Office December 2001 - Present
Dr. Pattye Whisman September 2001 - December 2001
Discover Financial Services February 2001 - September 2001
Skills
I-LEADS (Jail Software), LEADS (Law Enforcement..., Filing, Electronic Filing, Electronic Forms, Cpr Certified, First Aid, Interpersonal..., Self Defense (Unarmed), Suicide Prevention, Cell Extraction, Pat-downs, Juveniles in Corrections, Ethics in Corrections, Cultural Diversity, Security Protocols, Safety Procedures, Report Writing, Key Control, Domestic Violence Law, Computer Proficiency, Proficient Typing Skills, Technical Communication, Union Representation, Organized Multi-tasker, Apple OS, Windows 7, Customer Service, CPR Certified, Interpersonal...
Education
Central Ohio Technical College 1994 — 1998
Associate's degree, Administrative Assistant and Secretarial Science, General
Lakewood High School
High School Diploma, General Studies
Discover Financial Services November 2012 - Present
Skills
Analysis, Financial Analysis, Risk Management, Banking, Finance, Residential Mortgages, Credit Analysis, Refinance
Education
California State University-Long Beach 2005 — 2010
Bachelor of Science (BS), Management Information Systems, General
Fifth Third Bank August 2015 - Present
Axcess Financial September 2011 - Present
Discover Financial Services November 2003 - July 2011
Skills
Call Centers, Leadership, Customer Service, Team Building, Process Improvement, Team Leadership, Management, Coaching, Performance Management, Strategic Planning, Vendor Management, Analysis, Call Center Reporting, Operations Management, Strategy
Education
Capella University 2015 — 2017
Master's Degree, Computer/Information Technology Administration and Management
Mount Vernon Nazarene University 2012 — 2014
Bachelor's Degree, Business Administration, Management and Operations
JPMorgan Chase March 2011 - Present
Discover Financial Services May 2003 - March 2010
Education
Mount Vernon Nazarene University 2008 — 2009
Bachelor’s Degree, Business Administration
Hondros College of Business 2003 — 2003
Real Estate License
Central Ohio Technical College 2000 — 2003
Associate’s Degree, Business Management