Disney Cruise Line
Industry: Company
DescriptionDisney Cruise Line is a cruise line operation that is a subsidiary of The Walt Disney Company. The company was incorporated in 1996 as Magical Cruise Company Limited and is domiciled in London, England, with their operational headquarters located in Celebration, Florida. Customer service: 00 1 800-951-3532 Headquarters: Celebration, Florida, United States Number of locations: 3 Founded: 3 May 1995 Parent organizations: The Walt Disney Company,
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Disney Cruise Line Employees
Disney Cruise Line February 2012 - Present
Brew House Cafe, Navi Mumbai July 2010 - January 2012
Jumeirah Lowndes Hotel, Knightsbridge, London, UK May 2008 - April 2010
Mc Donald’s, Navi Mumbai, India May 2007 - September 2007
Grand Hyatt December 2005 - January 2006
HOTEL HIGHWAY VIEW November 2004 - January 2005
Skills
Food & Beverage, Quality Management, Service Management, Customer Satisfaction, Hospitality Industry, Supervisory Skills, Restaurants, Food
Education
Hammersmith and West London College London, UK. 2008 — 2010
POST GRADUATE DIPLOMA IN HOSPITALITY MANAGEMENT, HOSPITALITY MANAGEMENT
Anjuman-I-Islam Institute Of Management Studies 2004 — 2007
Bachelor of Hotel & Tourism Management Studies, Hospitality Administration/Management, A
Boys & Girls Clubs of the Peninsula June 2015 - Present
Synergized World 2007 - Present
Boys and Girls Clubs of America August 2014 - May 2015
Vanderbilt University September 2014 - February 2015
ARC September 2013 - July 2014
Disney Cruise Line June 2013 - September 2013
Pathways In Education August 2011 - September 2013
Nike 2012 - 2012
Boys and Girls Clubs of the East Valley May 2009 - May 2011
Arizona State University August 2009 - May 2010
Skills
Teaching, Public Speaking, Community Outreach, Staff Development, Curriculum Development, Conference Coordination, Conference Management, Teen Programming, Teen Services, Grant Writing, Research, Leadership, Curriculum Design, Leadership Development, Spanish, Customer Service, Team Building, Team Motivation, Strategic Leadership, Non-profit Volunteering, Student Leadership, Organizational..., Experiential Education, After School Programs, Cross-cultural, English, Cpr Certified, First Aid, Program Management, Volunteer Management, Training, Conference Speaking, Strategic Improvement, Youth Engagement, Youth Empowerment, Secondary Education, High School Students, Middle School, TESOL, Foreign Languages, Event Planning
Education
USC Rossier School of Education 2011 — 2013
Master of Arts (MA), Secondary Education and Teaching
Arizona State University 2008 — 2011
Bachelor of Arts (BA), Sociology
SMGSB August 2014 - Present
InterContinental Hotels Group August 2011 - August 2014
AMC Networks October 2013 - June 2014
AMC Networks October 2012 - October 2013
Disney Cruise Line June 2010 - June 2011
The Walt Disney Company December 2008 - June 2010
Lin Pictures August 2009 - December 2009
Act One May 2009 - August 2009
Skills
Screenwriting, Television, Drama, Editing, Final Draft, Final Cut Pro, Microsoft Office, Adobe Creative Suite, Mac, PC, Computers, Politics, Assistants, Internships, Event Management, Film Production, Customer Service, Film, Entertainment, Storytelling
Education
Biola University 2006 — 2010
Bachelor of Arts (B.A.), Playwriting and Screenwriting, 3.42 GPA
Act One 2011 — 2012
One Year Writing Certificate, Television
Darden May 2014 - Present
Disney Cruise Line March 2010 - May 2014
Chefs de France, EPCOT October 2008 - June 2009
Quiznos November 2006 - April 2009
Darden April 2005 - October 2006
Friendly Ice Cream Corporation November 2000 - March 2005
Royal Caribbean Cruises, Ltd. 1992 - 1999
Skills
Restaurants, Restaurant Management, Food & Beverage, Menu Development, Hospitality, Culinary Skills, Hospitality Management, Food Service, Food, Cooking, Food Safety, Wine, Fine Dining, Resorts, Micros
Education
Temple University - Fox School of Business and Management 1988 — 1990
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Institut Franco-Américain de Management 1987 — 1988
Bachelor of Business Administration (B.B.A.), finance
Ecole Hoteliere de Paris, France 1984 — 1986
Hospitality Degree, Hotel, Cooking and Restaurant Management
college Jules Valles
Disney Cruise Line September 2012 - June 2013
Disney Cruise Line September 2012 - June 2013
American Musical and Dramatic Academy June 2012 - July 2012
Skills
Costume Characters, Sign Language, Musical Theatre, Acting, Entertainment, Dance, Training, Theatre, Stage, Performing Arts, Tourism, Stage Management, Singing, Voice Over, Event Planning, Improvisation, Hospitality, Comedy, Cruises
Education
American Musical and Dramatic Academy 2011 — 2012
Musical Theatre
Youth Performing Arts School / DuPont Manual High School 2007 — 2011
Theatre / Musical Theatre Minor
ADP 2011 - Present
ADP 2011 - 2012
Disney Cruise Line 1999 - 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Outlook, Teaching, Photoshop, Public Speaking, Recruiting, Outsourcing, Leadership, Performance Management, Human Resources, Team Building, Employee Relations, Training, Sales
Education
Cal State Fullerton
Certificate Human Resources, Human Resources Management and Services
UC Davis
Bachelor of Arts (BA), Communication and Political Science
Disney Cruise Line May 2011 - Present
Disney Cruise Line January 2007 - May 2011
Disney Cruise Line June 2003 - November 2006
Skills
Cruises, Tourism, Hotels, Hospitality, Resorts, Hospitality Management, Hospitality Industry, Hotel Management, Pre-opening, Food & Beverage, Leisure Travel, Micros, Team Building, Food Safety, Sanitation, Guest Service Management, Front Office
Education
Šumenski universitet 'Episcop Konstantin Preslavski' 2000 — 2006
Bachelor's degree, Elementary Education and Teaching
Humanitarian Institute "Akad. Ananie Javashov" Razgrad/Bulgaria 1992 — 1997
High school diploma, Bulgarian Language and Literature, History, and Philosophy
Silversea Cruises Area Chief BakerTaj Hotels Resorts and PalacesJune 2008 - November 2008
Cunard Line March 2004 - April 2008
Festival Cruises September 1999 - November 2003
Celebrity Cruises, Inc. October 2001 - January 2002
Renaissance Cruise line December 1998 - September 2001
Disney Cruise Line August 2000 - February 2001
Le Ble D' or November 1997 - November 1998
Club Med June 1994 - September 1997
Victoire Bakery June 1991 - January 1993
Education
CIFAP 1985 — 1987
Certificate Professional, Baker
Gaylord Entertainment Company March 2014 - Present
Gaylord Entertainment Company November 2013 - March 2014
The Disney Store August 2012 - January 2013
Disney Cruise Line January 2011 - August 2012
The Disney Store October 2009 - December 2010
Walt Disney World January 2009 - July 2009
Cineworld Cinemas Ltd November 2005 - August 2008
Amber Pictures April 2006 - May 2006
Vue Entertainment June 2003 - August 2005
Skills
Retail, Leadership, Team Leadership, Disney, Disney Vacations, Guest Recovery, Hospitality, Travel, Tourism, Video Editing, Audio Editing, Camera Operating, Graphic Design, Film Production, Television Studio..., Photography, Digital Photography, Event Photography, Time Management
Education
University of Central Florida 2009 — 2009
Hospitality Management
Bournemouth University 2005 — 2008
Bachelor of Arts (BA), Communication and Media Studies, 2:1
Senge Creates, Inc. 2001 - Present
Walt Disney Entertainment 1986 - 2001
Disney Cruise Line 1996 - 1998
Skills
Entertainment, Creative Direction, Theme Parks, Theatre, Live Events, Stage, Television, Performing Arts, Music, Musical Theatre, Improvisation, Event Management, Film, Corporate Events, Broadcast, Sound, Lighting, Production Managment, Festivals, Production Management, Acting, Comedy
Education
SUNY, College at Purchase, School of Theatre 1974 — 1976
Bachelor of Fine Arts (B.F.A.), Theatre Directing
California Institute of the Arts 1972 — 1974
Theatre Production
Atlanta Girls School August 2013 - Present
Decatur County Family YMCA June 2007 - Present
Tevyeh Party Express Entertainment Group 2011 - Present
Federal Reserve Bank of Atlanta 2013 - July 2013
Disney Cruise Line May 2011 - January 2012
Arby's Restaurant Group, Inc. July 2006 - November 2010
ECC Japan March 2005 - April 2006
Skills
Customer Service, Strategic Planning, Program Facilitation, Communication, Japanese to English..., Computer Hardware, Apple Support, Troubleshooting, Windows 7, Software Installation, Help Desk Support, Windows, Microsoft Excel, Information Technology, Early Childhood..., Project Planning, Management, Event Planning, Leadership, Time Management, Program Management, PowerPoint, Sales, Entertainment, Teamwork, Microsoft Office, Microsoft Word, Social Networking, Public Speaking, Outlook, Fundraising, Social Media, Training
Education
Atlanta Metropolitan College 2013 — 2015
Information Technology
Herzing University-Atlanta 2013 — 2013
Information Technology, Information Technology
Fordham University August 2013 - Present
THE HARVARD CLUB January 2001 - Present
BALLY'S SPORTS CLUB January 2000 - January 2003
Disney Cruise Line March 1999 - January 2001
VARIOUS COMPANIES January 1993 - January 2000
Self Employed March 1993 - January 1999
Los Angeles Unified School District November 1996 - November 1998
Los Angeles Unified School District January 1996 - January 1998
Los Angeles Unified School District January 1996 - January 1998
BASKIN-ROBBINS January 1989 - January 1993
Skills
Functional Training, Fitness, Personal Training, Strength Training, Fitness Training, Wellness, Pilates, Injury Prevention, Operant Conditioning, Weight Training, Fundraising, Yoga, Exercise Physiology, Athletics, Training
Education
Gray Institute of Applied Functional Science 2009 — 2009
Fellow of Applied Functional Science, Functional Manual Reaction Certification (pending)
California University of Pennsylvania 2006 — 2008
Master of Science, Exercise Science and Health Promotion-Performance Enhancement and Injury Prevention
United States International University 1989 — 1993
BFA, Musical Theatre
California State University at Los Angeles- California
BFA, Musical Theatre
California University of Pennsylvania
Master's of Science, Exercise Science
United States International University
Fellow of Applied Functional Science 2009
Flagship Entertainment LLC January 2014 - Present
Celebrity Cruises, Inc. June 2009 - January 2015
Disney Cruise Line May 2013 - September 2013
Royal Caribbean International January 2009 - January 2013
Royal Hawaiian Showroom March 2008 - November 2008
Holland America Line July 2007 - February 2008
Skills
Talent Management, Contract Management, Recruiting, Employee Relations, HR Policies, Training, Applicant Tracking..., Temporary Placement, Collaboration, Musical Directing, Music Production
Education
California State University Stanislaus 2003 — 2007
BM, Music Performance
Freelance Entertainment Professional September 2015 - Present
Actor/Singer/Musician June 2001 - Present
Disney Cruise Line January 2014 - September 2015
Disney Cruise Line January 2014 - September 2014
Acting Out September 2009 - December 2013
Hank Williams: Lost Highway March 2013 - April 2013
Skills
Acting, Musical Theatre, Performing Arts, Theatre, Stage, Improvisation, Film, Entertainment, Drama, Music, Voice Over, Event Planning, Plays, Festivals, Comedy, Theatrical Production, Singing, Dance
Education
California State University-Fullerton 2004 — 2007
B.F.A., Musical Theater
Citrus College 2001 — 2004
Associate's degree, Citrus Singer
Disney Cruise Line November 2014 - Present
Camp Fire Camp El Tesoro May 2014 - August 2014
Omni La Costa Resort & Spa November 2013 - May 2014
Outpost After School Camp September 2013 - May 2014
Outpost Summer Camps June 2013 - August 2013
Fox Mountain Adventures July 2013 - July 2013
Cal Poly's University Writing & Rhetoric Center April 2013 - June 2013
ULoop News January 2013 - June 2013
ASI Children's Center January 2012 - June 2013
Outpost Summer Camps June 2010 - August 2012
Skills
Editing, Copy Editing, Writing, Creative Writing, Facebook, Proofreading, Social Networking, Copywriting, Training, Customer Service
Education
California Polytechnic State University-San Luis Obispo 2009 — 2013
Bachelor of Arts (B.A.), English
Sheridan Healthcorp 2011 - Present
Disney Cruise Line 2009 - 2011
Citrix Systems October 2008 - December 2009
The Active Network February 2008 - September 2008
InfoSpherix August 2007 - December 2007
ITS Information Technology Services March 2006 - August 2007
COA 2006 - 2006
Skills
SOA, .NET, BizTalk, Business Analysis, ESB, Integration, WCF, Web Services, Microsoft Technologies, ASP.NET, EAI, Microsoft SQL Server, TFS, SSRS, SSIS
Education
Anna University
Bachelors Degree, Electronics and Communication Engineering
Mississippi State University
Masters Degree, Electrical & Computer Engineering
The Tyler Place Family Resort May 2015 - Present
Disney Cruise Line November 2013 - Present
Boys and Girls Clubs of America September 2012 - May 2014
Camp Echo Lake June 2013 - August 2013
ASU Athletics 2011 - 2011
Skills
Team Motivator, Coaching, Career Advising, Swimming, Running, Community Outreach, Social Media, Communication Strategy, Advertising, Social Media Marketing, Video, Strategic Communications, Final Cut Pro, New Media, Career Counseling, Event Planning, Blogging, Public Speaking, Event Management, Journalism, Customer Service, Facebook, Editing
Education
Arizona State University 2007 — 2012
Bachelor of Arts; of, Journalism; Journalism and Mass Communication - Broadcasting, Senior
Kynetic Media Corporation November 2012 - Present
Go 2 Events June 2013 - Present
The Kitchen, A TM Systems Company August 2013 - May 2014
Celebrity Cruises October 2012 - October 2013
FOURMusic January 2012 - October 2012
OMiD Audio Academy April 2010 - October 2012
Four Music Artist Management June 2010 - September 2012
Disney Cruise Line October 2010 - January 2012
Club Med Rio das Pedras March 2010 - May 2010
The Kitchen September 2009 - December 2009
Skills
Freelance Musician, Bugdet Preparation, Technical Design, Pyrotechnics, Audio Engineering, Voice Over, Classroom Instruction, Oral Communications, Written Presentations, IT Operations, IT Management, Project Planning, Project Coordination, Project Execution, Stage Management, Customer Service, Customer Experience, Production Management, System Automation, Audio Post Production, Studio Recording, Digidesign Pro Tools, Event Photography, Artist Management, Artist Development, Artist Relations, Entertainment Management, Pro Tools, Classroom, Production Managment, Live Sound, Talent Management, A&R, Sound, Festivals, Music Industry, Sound Design, Professional Audio, Project Management, Entertainment, Recording, Logic Pro, Theatre, Tour Management, Sound Editing, Lighting, Video, Film Production, Band, Film
Education
Full Sail University 2008 — 2008
Bachelor's degree, Music Business, 3.95
Full Sail University 2007 — 2008
Associate of Science (A.S.), Audio Engineering (Recording Arts), 3.95
Universidade Braz Cubas 2006 — 2007
Administração, Business Administration and Management, General, 3.9
Escola Americana de São Paulo - Chapel School 2000 — 2006
High School, 3.8
Origo Software Inc June 2013 - February 2014
Disney Cruise Line February 2010 - February 2012
LEGOLAND California Resort February 2003 - February 2010
Skills
Java, JavaScript, Software Development, CSS, XML, Computer Repair, Web Development, Photoshop, C++, CompTIA A+ Certification, CompTIA Network+..., Team Management, Guest Service Management, Adobe Creative Suite, Customer Service, Project Management, MySQL, C#, Game Development, Microsoft Office, Unity3D
Education
California State University San Marcos 2014 — 2016
Bachelor of Science (BS), Computer Science, Major GPA: 3.8
Palomar College 2014 — 2014
Computer Science, 4.0
MiraCosta College 2012 — 2014
Computer Science, Major GPA: 4.0 Overall GPA: 3.5
University of Phoenix 2007 — 2008
Associate of Arts (AA), Information Technology
The Old Creamery Theatre Company May 2013 - Present
Nolte Dance Academy December 2013 - January 2014
Cleveland Botanical Garden March 2013 - May 2013
Case Western Reserve University February 2013 - May 2013
TAXI Talent Management January 2013 - May 2013
The Old Creamery Theatre Company March 2012 - December 2012
Disney Cruise Line December 2011 - March 2012
The Old Creamery Theatre Company August 2011 - December 2011
Red Shoes Dance Theatre May 2011 - August 2011
Jefferson Performing Arts Society December 2010 - April 2011
Skills
Acting, Theatre, Musical Theatre, Music, Art, Puppetry, Teaching, Entertainment, Voice Over, Plays, Performing Arts, Public Speaking, Stage, Comedy, Creative Writing, Drama, Singing, Improvisation, Shakespeare, Dialects, Stage Combat, Directing, Voice Acting, Physical Theatre, Arts Administration, Dramaturgy, Playwriting, Stage Management, Theatrical Production, Choreography
Education
The University of Georgia 1994 — 1997
Master of Fine Arts, Acting
Ashland University 1990 — 1994
Bachelor of Arts, Theatre
Disney Cruise Line January 2011 - June 2011
Education
California State Polytechnic University-Pomona 2011 — 2015
Bachelor's degree, Food Science and Technology
Orange Coast College 2006 — 2009
Associate of Science (A.S.), Culinary Arts and Related Services
Michigan Department of Human Services February 2015 - Present
Michigan Community Service Commission August 2005 - February 2015
Disney Cruise Line August 2003 - July 2004
Child & Family Services of Western Michigan February 2002 - July 2003
Greater Ottawa County United Way and Volunteer Center February 2001 - 2002
Walt Disney World January 2000 - June 2000
Tri-Cities Area YMCA 1996 - 1998
Skills
Training, Customer Service, Nonprofits, Volunteer Management, Budgets, Event Planning, Coaching, Public Speaking, Strategic Planning, Event Management, Microsoft Office, Public Relations, Social Media, Microsoft Excel, PowerPoint, Research, Team Leadership, Policy, GoToMeeting, Constant Contact, GovDelivery, Survey Monkey, Google Docs
Education
Baker College Center for Graduate Studies 2007 — 2010
Master of Arts (M.A.), Small Business Administration/Management
Grand Valley State University 1997 — 1999
Bachelor of Arts (B.A.), International Relations and Affairs
Southern Performance Systems May 2005 - Present
Disney Cruise Line September 2002 - July 2004
Walt Disney World May 2000 - August 2002
Skills
Microsoft Excel, Leadership, Microsoft Word, Customer Service, Sales, Management, Training, Account Management
Education
Brigham Young University - Idaho 2014 — 2017
Bachelor's Degree, Business Administration - Entrepreneurial Management
Georgia Perimeter College 2008 — 2009
Associate of Science (A.S.), Business Administration and Management, General
Valencia College 2002 — 2004
Alhambra Theatre & Dining March 2014 - April 2014
Cabrillo Music Theatre August 2013 - October 2013
Disney Cruise Line October 2011 - February 2012
Palace Theatre March 2011 - May 2011
Education
American Musical and Dramatic Academy 2009 — 2013
Bachelor of Fine Arts (BFA), Musical Theatre
New World School of the Arts 2006 — 2008
Vocal Classical
Sports Authority March 2014 - Present
Regal Trace Apt. December 2013 - April 2014
IRT May 2013 - August 2013
Piercing Pagoda September 2012 - June 2013
Disney Cruise Line March 2010 - January 2012
Skills
PowerPoint, Microsoft Office, Microsoft Word
Education
ATI Career Training Center-Fort Lauderdale 2010 — 2011
Dilpoma, Medical/Clinical Assistant
Stranahan High 2005 — 2009
Disney Cruise Line September 2015 - Present
HomeClick, LLC February 2011 - September 2015
Home Decor Products October 2006 - March 2009
Skills
Sales, Customer Service, Multi-line Phone, iPhone Support, Telephone Reception, General Office Skills, Answering Telephones, Sales Operations, Apple Safari, Windows & Mac operating..., Accounts Payable, Customer Satisfaction, Inventory Management, Telephone Skills, Customer Service..., Commitment to Customer..., Order Processing, Outlook, Customer Service..., PowerPoint, Team Leadership, Microsoft Excel, Retail, Management, Microsoft Office, Team Building, Microsoft Word
Education
Brookdale Community College 2010 — 2012
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
PVUSD August 2010 - Present
Disney Cruise Line June 2004 - November 2007
Skills
Early Childhood..., Lesson Planning, Differentiated..., Organization, Curriculum Development, Curriculum Mapping, Public Speaking, Dance, Performing Arts, Time Management
Education
Arizona State University 2007 — 2010
Bachelor of Education (B.Ed.), Early Childhood Education and Teaching
Big Paw Pet Care November 2011 - Present
Walt Disney World Co August 2006 - April 2013
Home Buddies by Camp Bow Wow July 2009 - October 2011
Walt Disney World Co August 2003 - August 2006
Disney Cruise Line December 1998 - August 2003
Magic Kingdom Park August 1996 - June 1998
Skills
Strategic Planning, Operations Management, Customer Relations, Social Networking, Pet Care, Customer Service, Labor Management, Hospitality, Entrepreneurship, Leadership, Pets, Inventory Management, Retail, Budgets, Management, Process Scheduler, Event Planning, Marketing, Social Media, Social Media Marketing, Sales, Marketing Strategy, Event Management, Small Business, Team Building
Education
Bowling Green State University 1996 — 1999
Bachelor of Science, Education; Commercial Recreation, Travel and Tourism; Recreation Administration
BibleVision June 2012 - Present
Texas Health Resources June 2015 - August 2015
Carter Riverside High School January 2014 - June 2014
Castle Creek Christian Academy August 2012 - June 2013
Abilene Christian University January 2011 - May 2012
Disney Cruise Line December 2009 - August 2010
Carnival Cruise Lines September 2008 - May 2009
Camp Californa 2007 - 2008
Skills
Tourism, Event Planning, Teaching, Social Media, Video Editing, Research, Social Media Marketing, Editing, Higher Education, Coaching, Adult Education, Youth Ministry, Adventure Travel, Biblical Studies, PowerPoint, English, Sailing, Hospitality, Fundraising, Public Speaking, Microsoft Office, Nonprofits
Education
Southwestern Baptist Theological Seminary 2014 — 2018
Doctor of Philosophy (Ph.D.), Classical, Ancient Mediterranean and Near Eastern Studies and Archaeology
Abilene Christian University 2010 — 2014
Master's Degree, Hebrew Bible
Sveuèilište u Zagrebu / University of Zagreb 2004 — 2008
Bachelor's degree, Theology/Theological Studies
BZG
Disney Cruise Line November 2010 - Present
Skills
SharePoint, InfoPath
Education
Ashford University
Bachelor of Public Relations & Marketing
Valencia Community College
Associate of Film Production Technology
Disney Cruise Line June 2013 - Present
Theatre Refreshment Company April 2012 - Present
AMDA 2010 - 2012
Sprint Nextel September 2009 - September 2010
Skills
Ballet. Tap ,Jazz,..., Dance, Customer Service, Microsoft Office, Teaching, Project Management, PowerPoint, Performing, Training, Microsoft Word, Musical Theatre, Acting, Theatre, Event Planning, Ballet, Social Networking
Education
American Musical and Dramatic Academy 2010 — 2012
Conservitory, Dance
Alabama State University 2003 — 2006
Bachelor's degree, Elementary Education
International Game Technology April 2007 - April 2015
Disney Cruise Line July 2003 - March 2007
Disney Cruise Line April 1999 - June 2003
Omni Hotels November 1997 - March 1999
Disney Vacation Club January 1991 - May 1997
Walt Disney World June 1989 - December 1990
Skills
Succession Planning, Employee Relations, Performance Management, Employee Engagement, Organizational..., Leadership Development, Workforce Planning, Change Management, Benefits Administration, HRIS, Employee Benefits, Strategic Planning, Project Management, Organizational Design, Onboarding
Education
Bowling Green State University 1979 — 1983
BS, Journalism/Public Relations
Tavistock Development Company April 2015 - Present
SeaWorld Parks & Entertainment March 2013 - Present
AO&A March 2012 - November 2012
CGI Design, LLC July 2009 - April 2012
Marriott Vacation Club International March 2007 - July 2009
Disney Cruise Line November 2002 - January 2007
Walt Disney Imagineering March 1998 - November 2002
Howard Snoweiss 1997 - 1998
Skills
Licensed Interior..., NCIDQ Certificate #..., AutoCAD, Microsoft Office, PowerPoint, Adobe Creative Suite, Photoshop, Art Direction, Artist Management, Project Coordination, Project Execution, Project Planning, Project Delivery, Hospitality Design..., Cruise Line Interior..., Construction Supervision, Theme Development, Retail Design, Restaurant Design, Interior Design, Hospitality
Education
Brenau University 1995 — 1997
BFA, Interior Design
Disney Cruise Line September 2013 - Present
Allied Live March 2009 - Present
University of Evansville August 2008 - December 2008
Ball State University January 2006 - May 2008
Ball State University January 2006 - May 2008
Warrick Public Education Foundation June 2006 - July 2007
Alan Wasser Associates November 2004 - June 2005
Envision EMI June 2003 - November 2004
Disney Theatrical Productions July 2002 - April 2003
Walt Disney World May 1998 - July 2002
Skills
Editing, Crisis Management, Process Scheduler, Relationship Management, Leadership, New Media, Publicity, Event Planning, Social Media, Press Releases, Event Management, Social Media Marketing, Facebook, Public Relations, Social Networking, Advertising, Media Relations, Marketing Communications, Public Speaking, Marketing, Graphic Design, Strategic Communications, Adobe Creative Suite, InDesign, Creative Direction, Email Marketing, Blogging, Internal Communications, Brand Management, Photography, Journalism, Integrated Marketing, Sponsorship, Strategy, Final Cut Pro, Entertainment, Copywriting
Education
Ball State University 2006 — 2008
Master's, Journalism and Public Relations
Franklin College 1994 — 1998
BA, Journalism (PR/Advertising)
Good People Theatre Company May 2013 - Present
Disney Cruise Line July 2014 - March 2015
Skills
Acting, Singing, Performing Arts, Stage, Dance, Musical Theatre, Theatre, Comedy, Entertainment, Drama, Event Planning, Film, Improvisation, Social Media, Social Networking
Education
California State University-Fullerton 2009 — 2013
Bachelor of Fine Arts (BFA), Musical Theatre
Chico High School 2005 — 2009
High School, Musical Theatre
Royal Caribbean Cruises, Ltd. April 2015 - Present
United Airlines December 2006 - August 2014
Disney Cruise Line November 2004 - July 2005
Neve & Gelato August 2002 - September 2004
Hotel Nikko Mexico August 2000 - July 2002
Skills
Servicio de atención al..., Administración y..., Satisfacción del cliente, Turismo, Hospitalidad, Gestión y dirección..., Alimentación y bebidas, Microsoft Word, Gestión de eventos, Organización de eventos
Education
Centro de Estudios Superiores de San Ángel 1996 — 2000
Licenciatura Hotelería y Gastronomía
Panto Theatre Company April 2015 - Present
Vital Theatre Company February 2015 - Present
Panto Theatre Company March 2015 - April 2015
Ruckus Rockwell July 2014 - July 2014
Tokyo Disney Resort(Orientalland Co. ltd,) February 2013 - April 2014
Spirit Cruises June 2012 - October 2012
Disney Cruise Line August 2011 - March 2012
Walt Disney World June 2011 - August 2011
King's Island May 2008 - August 2008
Skills
Clarinet, Singing, Acting, Dance, Musical Background, Choral, Voice Acting, German, Harmonization, Dialects, Piano, Ballet, Music, Stage Combat, Musical Theatre, Theatre, Performing Arts, Public Speaking, Improvisation
Education
Ball State University 2007 — 2011
Musical Theatre and Opera
Chesterton High School
Corporate Traveler USA September 2014 - Present
Insight Vacations February 2010 - September 2014
Liberty Travel January 2009 - January 2010
Disney Cruise Line August 2007 - January 2008
Disney Cruise Line January 2007 - August 2007
Contiki Holidays January 2005 - December 2006
Pentravel January 2002 - December 2004
Skills
Tourism, Cruises, Travel Management, Leisure Travel, Tour Operators, Hotels, Hospitality, Travel Planning, Sabre, Business Travel, Leisure, Sales, Online Travel, Galileo, Incentive Travel
Education
Varsity College 2000 — 2000
Diploma, Travel & Tourism
Pinetown Girls High School 1995 — 1999
Senior Certificate
Swasti - Health Resource Center June 2015 - Present
Bed-Stuy Campaign Against Hunger September 2013 - August 2014
LT Burger October 2012 - February 2014
Disney Cruise Line August 2011 - May 2012
Skills
Public Health, Nonprofits, Qualitative Research, Program Evaluation, Research, Project Management, Quantitative Research, Epidemiology, System Monitoring, Public Relations, Social Networking, Public Speaking, Performing Arts, Event Planning
Education
Boston University 2014 — 2016
Master's Degree, International Public Health/International Health
State University of New York at Buffalo 2007 — 2011
Bachelor of Fine Arts (BFA), Musical Theatre
Rower Project Office - Calder Foundation November 2014 - Present
Self-employed November 2007 - Present
Roundabout Theatre Company October 2012 - Present
MassMutual June 2010 - August 2014
Disney Cruise Line March 2013 - December 2013
American Theater Company March 2012 - June 2012
Walt Disney World November 2007 - December 2010
Skills
Singing, Acting, Piano Playing, Organization, Filing, Data Entry, Performing Arts, Stage, Musical Theatre, Social Media, Vocalist, Festivals, Dance, Theatrical Production, Entertainment, Music
Education
Calvin College 2001 — 2006
Bachelor of Arts (B.A.), Communication Arts and Sciences/Theatre
SupplyOne May 2014 - Present
Sysco September 2013 - May 2014
Cracker Barrel April 2013 - August 2013
DISNEY CRUISE LINE April 2011 - March 2013
Dedeman Holding December 2010 - May 2011
Mardan Palace April 2009 - November 2010
Paloma Yasmin Resort Bodrum February 2008 - December 2008
MNG hotels ( topkapi & kremlin ) 5 and 6 star hotels 2003 - 2006
Skills
Opening Hotels, Boutique Hotels, Service Management, Travel Planning, Travel Agency, Restaurants, Bartending, Receptionist Duties, Housekeeping, Life Safety, Disney, Galileo, Hygiene, Fire Safety, big opening, Wine Tasting, Seamanship, Hotels, Resorts, Hospitality Industry, Pre-opening, Fine Dining
Education
Mersin Üniversitesi 2004 — 2006
Tourism and Travel Services Management
Mersin Anatolian School Of Hotelier and Tourism 2002 — 2004
Receptionist, Service, Housekeeping, Main kitchen, Travel agency
Sensational Styles by T July 2015 - Present
Disney Cruise Line June 2005 - Present
Skills
Customer Service, Cosmetology, Makeup Artistry, Nail Care, Public Speaking, Small Business, Photography, Social Networking
Education
Anthem College-Orlando 2013 — 2013
Diploma, Cosmetology/Cosmetologist, General
Woodham High School 1982 — 1986
High School Diploma, Business
Greek Life Services August 2012 - Present
Disney Cruise Line July 2007 - May 2008
Walt Disney World May 2006 - July 2007
Skills
Baking, Cooking, Event Planning, Event Management, Food & Beverage, Beverage Industry, Hospitality Management, Hospitality, Program Management, Microsoft Office, Micros, Fidelio, Menu Development, Menu Engineering, Human Resources, Human Resource..., Inventory Control, Inventory Management, Photography
Education
Appalachian State University 2002 — 2006
Foods, Nutrition, and Related Services
Private Nanny September 2014 - Present
Disney Cruise Line November 2013 - September 2014
Disney Cruise Line March 2013 - November 2013
YMCA of Orange August 2010 - March 2013
YMCA of Orange August 2008 - June 2010
Skills
Volunteer Management, Non-profits, Nonprofits, Community Development, Leadership, Fundraising, Leadership Development, Program Management, Event Management, Event Planning, Training, Supervisory Skills, Management, Employee Training, Budgets, Strategic Planning, Customer Service, Child Development, Microsoft Office, Early Childhood...
Education
California State University-Long Beach 2006 — 2011
Liberal Studies, Physical Science
Disney Cruise Line November 2013 - Present
Disney Cruise Line January 2011 - November 2013
Disney Cruise Line September 2013 - October 2013
Carnival Cruise Lines September 2007 - January 2011
Fox Broadcasting Company September 2008 - January 2009
RLTV - The Florence Henderson Show March 2007 - March 2008
ABC Television December 2006 - March 2007
Telemundo 1997 - January 2006
Telemundo 1990 - 1997
Univision May 1988 - December 1990
Skills
Cruise Lines, Maritime Operations, Airlines, Airline Reservations, Guest Services, Travel Management, Hospitality, Customs Regulations, CBP, Tourism, Leadership, Broadcast, Television, Entertainment, Video Production, Post Production, Broadcast Television, Producing, Media Production, News Writing, Management, Broadcast Journalism, Video, Project Coordination, News Producing, Breaking News, Line Producing, Film, Segment Producing, Post Production..., Talk Show, HD Video, Avid, Comedy, Editing, Facebook, Production Managment, Publicity, Sound, Videography
Education
Academy Pacific Travel College 1985 — 1986
Transportation Management, Airline Management
California State University-Los Angeles
Communications / Broadcast Journalism
DISNEY THEATRICAL GROUP May 2007 - Present
DISNEY PARKS May 2005 - April 2007
MASTERCARD INTERNATIONAL January 2005 - April 2005
DISNEY PARKS January 2000 - December 2004
DISNEY CRUISE LINE September 1996 - December 1999
WYNDHAM HOTELS August 1994 - August 1996
COLLETTE TOURS February 1992 - July 1994
Education
Assumption College 1987 — 1991
BS, Management
Rio Hondo College 2011 - Present
Willy Bietak Productions December 1997 - Present
Special Olympics World Games Los Angeles 2015 June 2015 - August 2015
Cornerstone Theater Company January 2005 - January 2011
Japan American Theater 1991 - 2001
Disney Cruise Line January 2000 - November 2000
Renaissance Entertainment July 1996 - June 2000
NetWorks Productions August 1998 - December 1998
Encore Attractions December 1994 - May 1995
Starlight Express - Germany August 1988 - October 1990
Education
California State University-Fullerton 1981 — 1982
Theater Directing
Brigham Young University 1973 — 1975
BA, Theater Directing, Lighting Design
University of Nevada-Reno 1971 — 1973
Theater Arts, Literature
Disney Cruise Line 2011 - 2014
Holland America Line 2008 - 2009
MAXjet Airways 2007 - 2007
Spirit Airlines 2002 - 2007
Skills
Microsoft Office, Employee Relations, Human Resources, Airlines, Tourism, Outlook, Public Speaking, Customer Service, Recruiting, Management, Project Management, Hospitality, Teamwork, Training, Benefits Administration, Team Building, Onboarding, Performance Management
Education
Arizona State University
B.A., Broadcasting
Schoolcraft College
Associate's Degree, Liberal Arts
Celebrity Cruises, Inc. July 2015 - Present
Royal Caribbean Cruises, Ltd. July 2011 - July 2015
Royal Caribbean Cruises, Ltd. 2009 - 2011
Royal Caribbean Cruises, Ltd. 2004 - 2009
Royal Caribbean Cruises, Ltd. 2003 - 2004
Disney Cruise Line 2002 - 2003
Maersk Line 2000 - 2002
Skills
Maritime, Maritime Operations, Maritime Security, Maritime Safety, Safety Management..., Shipping, Shipbuilding, International Shipping, Ships, Ship Management, ECDIS, Dynamic Positioning, GMDSS, Shipyards, Shiphandling, Ports, Vessel Operations, Vessel Management, Transportation, Transportation..., Transportation Planning, Cruise Lines, Cruises, ISM, Navigation, Boat, Seamanship, STCW, Sailing
Education
California Maritime Academy 1996 — 2000
Bachelor of Business Administration (B.B.A.), Marine Transportation, Business Administration
Flowing Wells School District July 2013 - Present
Tucson Unified School District July 2013 - May 2014
Tucson Unified School District October 2012 - May 2013
Disney Cruise Line August 2011 - July 2012
Walt Disney World January 2006 - April 2011
Walt Disney World January 2009 - June 2009
Project Vote Smart August 2008 - December 2008
Walt Disney World August 2006 - December 2007
Skills
Public Speaking
Education
University of Arizona 2010 — 2011
Master of Education (M.Ed.), Teaching and Teacher Education
University of Arizona 2004 — 2008
Bachelor of Arts (B.A.), Political Science and Government
Arizona State University
Doctor of Law (J.D.)
Wilderness Tours May 2006 - Present
Canadian Armed Forces September 2000 - June 2014
Cirque du Soleil September 2013 - April 2014
Disney Cruise Line June 2012 - September 2013
City of Mississauga January 2011 - June 2012
Royal Caribbean Cruises, Ltd. June 2007 - December 2010
Skills
Entertainment, Stage Management, Stage Lighting, Musical Theatre, Theatre, Live Events, Lighting Design, AV, Customer Service
Education
Sheridan College 2002 — 2004
Theatre Arts, Technical Productions
Algonquin College of Applied Arts and Technology 2005 — 2007
Outdoor Adventure
Goodway Group April 2015 - Present
Goodway Group April 2014 - April 2015
CFE Federal Credit Union July 2013 - April 2014
The Walt Disney Company April 2010 - June 2013
Disney Cruise Line December 2011 - April 2012
Disney Cruise Line September 2010 - January 2011
The Walt Disney Company June 2008 - April 2010
The Walt Disney Company June 2007 - June 2008
The Sacramento Bee August 2006 - May 2007
Skills
Graphic Design, Layout, AP Style, Copy Editing, Editorial, Communication Strategy, Journalism, Newsletters, Media Relations, Writing, Community Relations, Publications, Press Releases, Editing, Proofreading, Blogging, Social Media, Social Networking, Corporate Communications, Strategic Communications, InDesign, Web Content, Adobe Creative Suite, Facebook, Newspapers, Video, Internal Communications, Storytelling
Education
University of Massachusetts, Amherst 2009 — 2011
Bachelor's, Journalism
California State University-Sacramento 2005 — 2007
Real Sports Bar & Grill January 2015 - Present
Real Sports Bar & Grill Ottawa June 2013 - December 2014
Real Sports Bar & Grill Ottawa August 2012 - June 2013
Maple Leaf Sports & Entertainment 2009 - August 2012
BMO Field April 2009 - 2012
Wellington Gastropub 2007 - 2009
Beckta Dining & Wine 2006 - 2007
Eighteen 2002 - 2006
Disney Cruise Line 1998 - 2000
Walt Disney World 1996 - 1997
Skills
Food, Restaurants, Event Management, Hospitality, Event Planning, Customer Service, Restaurant Management, Team Leadership, Inventory Management, Live Events, Hiring, Hospitality Industry, Fine Dining, Wine, Cuisine, New Restaurant Openings, Pre-opening, Alcoholic Beverages, Employee Training, Recruiting, Catering, Hospitality Management, Sports, Sports Marketing, Food & Beverage, Sports Management
Education
University of Ottawa / Université d'Ottawa
Bachelor of Social Sciences, Honors & Concentration Psychology
Algonquin College of Applied Arts and Technology
Diploma, Travel & Tourism/ Travel Counselling
National Grid September 2014 - Present
National Grid May 2014 - August 2014
Disney Cruise Line June 2007 - May 2014
Disney Parks & Resorts October 2006 - June 2007
Callaway Golf November 2005 - October 2006
Disneyland Resort August 2001 - October 2005
Disneyland Resort September 1997 - August 2001
NATIONAL STEEL & SHIPBUILDING January 1995 - September 1997
Military Sealift Command January 1991 - January 1995
Skills
Logistics, Supply Chain Management, Supply Chain, SAP, Maritime, Shipping, Operations Management, Purchasing, Project Planning, Inventory Management, Management, Process Improvement, Strategic Planning, Project Management, Vendor Management, ISM, Marine Engineering, Maritime Operations, Yachting, Shipbuilding, Contract Negotiation, Negotiation, Customer Service, Team Leadership, Engineering, Procurement, Materials Management, International Shipping, Budgets, Transportation, Team Building, Leadership, Safety Management..., Process Scheduler, Quality Management, CMMS, AutoCAD, Marine Operations, GMDSS, Warehousing, Maritime Safety, Inspection, Ships, Supervisory Skills, Data Governance, Data Management
Education
California Maritime Academy 1989 — 1993
Bachelor of Science, Marine / Mechanical Engineering
Loyal Bank Limited May 2014 - Present
Loyal Bank Limited October 2013 - Present
Fleming Europe October 2012 - September 2013
Stamford Global February 2012 - August 2012
Stamford Global January 2012 - August 2012
United Benefits of America January 2008 - January 2009
Premier Rental Purchase January 2007 - January 2008
Disney Cruise Line January 2005 - January 2007
Royal Caribbean International January 2003 - January 2004
Skills
Team Management, Strategic Thinking, Business Strategy, Team Leadership, Account Management, Key Account Management, Project Planning, Market Research, Marketing, Sales, Competitive Analysis, International Sales, Friendly Personality, Mexican, Training, Strategic Planning, Private Banking, Contract Negotiation, Management, English, Spanish, Marketing Strategy, International Business, Business Development, Linguistics, Lead Generation, Business Planning, Management Consulting, Market Analysis, Key Account Development, Sales Management, Start-ups, Analysis, CRM, Leadership, Negotiation, Latin America, New Business Development, Teamwork, American English, Marketing Management, Strategy, Project Management, Marketing Communications, Event Management, Spanish-English, Jokes, Employee Loyalty, Recruiting, B2B
Education
Universidad Arturo Prat 1998 — 2001
Language Interpretation and Translation
Stamford Global
Key Account Management
Crossfire Sound Productions 2009 - Present
Sound Explosion DJs August 2002 - Present
The French Quarters Guest Apartments 2011 - 2011
Planet Hollywood 2005 - 2011
StarQuest International, Inc. 2008 - 2008
Disney Cruise Line 2007 - 2007
US Army Reserve 2003 - 2007
Skills
PowerPoint, Excel, Microsoft Office, Word, Audio Engineering, Audio Editing, Video Production, Professional Audio, Stage Lighting, Business Planning, Business Management, Entrepreneurial Skills, Microsoft Word, Microsoft Excel, Management, Entertainment, Event Management, Event Planning, Entrepreneurship, Marketing, Video Editing, Corporate Events, Music, Music Industry, Facebook, Leadership, Social Networking, Social Media Marketing, Hospitality, Social Media, Advertising
Education
City University of New York-Baruch College 2011 — 2013
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
University of Central Florida 2009 — 2011
Bachelor of Science (BS), Hospitality Administration/Management
Orlando Health March 2014 - Present
Orange County Public Schools September 2011 - July 2013
Orange County Public Schools June 2010 - September 2011
The Walt Disney Company June 2007 - June 2009
Walt Disney World July 2005 - June 2007
Walt Disney World August 2004 - July 2005
Disney Cruise Line May 2001 - August 2004
Walt Disney World August 1997 - May 2001
Walt Disney World November 1994 - August 1997
Walt Disney World February 1988 - November 1994
Skills
Recruiting, Employee Relations, Organizational..., HR Consulting, Human Resources, Leadership Development, Compliance, College Recruiting, Management, Leadership, Onboarding, Personnel Management, Interviews, FMLA, Policy, Coaching, Customer Service, Temporary Placement, Training, Strategic Planning, Organizational..., Employee Benefits, Team Building
Education
Webster University 2014 — 2016
Master's Degree, Human Resources Management
Birmingham-Southern College 1985 — 1987
Bachelor of Science (BS), Dbl Mjr: Human Resource Management & Business Administration
University of South Alabama 1982 — 1985
Pre-Med, Physical Therapy
Emma Sansom HS
Valencia College
ECW Press September 2008 - Present
Disney Cruise Line November 2007 - April 2008
Queen's University September 2006 - April 2007
Acadia University September 2004 - May 2006
Acadia University January 2005 - April 2006
Skills
Copy Editing, Line Editing, Online Marketing, Copywriting, Ghostwriting, Editing, Blogging, Social Networking, Photo Research, Twitter, Social Media, Fact-checking, Proofreading, Writing, Publishing, Press Releases, Book Reviews, Books, Fiction, Text Editing, Literature, Editorial, Short Stories, Manuscript, Research, Published Author, Grammar
Education
Humber College 2008 — 2008
Certificate, Creative Book Publishing
Queen's University 2006 — 2007
MA, English Language and Literature
Acadia University 2002 — 2006
BAH, English and History
U.S. Bank September 2015 - Present
BNY Mellon April 2009 - September 2015
Disney Cruise Line March 2004 - October 2008
Restaurant Associates April 2006 - September 2008
Disney Cruise Line August 2003 - March 2004
Crystal Cruises May 2002 - August 2003
Disney Cruise Line October 2001 - May 2002
Walt Disney World August 2001 - November 2001
Walt Disney World June 2001 - August 2001
Disney Cruise Line October 2000 - June 2001
Skills
Event Management, Customer Service, Theatre
Education
American InterContinental University
Associate's Degree, Business Administration, Management and Operations
LaGrange College
Bachelor of Arts (B.A.), Theatre Arts
Pebblebrook High Scool
Diploma
Stabile Productions March 2015 - Present
Best Agency November 2012 - Present
Carnival Cruise Lines January 2010 - October 2012
Disneyland January 2009 - September 2010
Disney cruise line January 2007 - October 2007
Skills
Management, Customer Service, Sales, Leadership, Training, Modeling, Singing, Dance, Musical Theatre, Weddings
Education
University of Nevada-Las Vegas
Associate's Degree, Legal Assistant/Paralegal
The New School 2005 — 2007
Bachelor's Degree, Musical Theatre
American Musical and Dramatic Academy
Musical Theatre
California State University-Fullerton
ModernBody June 2015 - Present
Movati Athletic June 2014 - Present
Lanark Health and Community Services September 2011 - September 2014
Disney Cruise Line May 2012 - May 2014
Rigstar Communications Inc. February 2013 - June 2013
Rosemary Breman School of Dancing September 2010 - May 2012
Skills
Work Ethic, Teamwork, Time Management, Exceptional People..., Performing, Social Media, Dance Instruction, Creative Arts, Disney, Leadership, Communication, Entertainment, Microsoft Word, Ballet, Contemporary Dance, Dance, Tap
Education
Algonquin College of Applied Arts and Technology 2014 — 2016
Fitness and Health Promotion
Almonte & District High School 2007 — 2011
Naismith Memorial Public School
Disney Cruise Line October 2013 - Present
Walt Disney World July 2013 - October 2013
Walt Disney World February 2013 - July 2013
Walt Disney World June 2012 - February 2013
Englishtown-Manalapan First Aid Squad October 2003 - January 2013
JPMorgan Chase July 2009 - June 2011
Binghamton University August 2007 - May 2009
Student Association at Binghamton University August 2007 - May 2009
Kingdom Konsultants Travel January 2006 - January 2009
The Disney Store December 2003 - December 2008
Skills
EMT, Budgeting, Planning, Microsoft Excel, Microsoft Office, Strategic Planning, Financial Analysis, PowerPoint, Microsoft Word, Data Analysis, Customer Service, Public Speaking, Budgets, Theme Parks, Operations Management, Project Delivery, Project Planning
Education
University of Florida - Warrington College Of Business 2011 — 2012
MBA, Finance, Marketing, Tourism/Hospitality Management
Binghamton University - School of Management 2005 — 2009
BS, Management/Finance
All Leisure Holidays America August 2014 - April 2015
Disney Cruise Line 2009 - 2012
Walt Disney Company Ltd 2005 - 2009
Walt Disney World, Disney Cruise Line, Disneyland 1999 - 2005
Disney Cruise Line 1996 - 1999
Premier Cruise Line 1995 - 1996
Dolphin and Majesty Cruse Lines 1993 - 1995
Cruise One (cruise consortium) 1992 - 1993
Adventures at Sea 1990 - 1992
Carnival Cruise Lines 1988 - 1990
Skills
Strategic Planning, Presentation Development, Sales Presentations, Team Leadership, Driving Results, Communication, Team Building, Positivity, Committment, Collaborative Leadership, Motivated self-starter, Negotiation, New Business Development, Distribution Strategies, Budget Setting, Budget Monitoring, P&L Responsibility, Revenue Forecasting, Product Development, Cost Reduction Solutions, Conversion Optimization, Call Centers, Operations Management, Marketing Strategy, Marketing Communications, Recruiting, Training, Meeting Planning, Leading Meetings, Leadership, International Business..., Marketing, Hotels, Event Management, Hospitality, Social Media, Online Advertising, Tourism, Customer Service, Entertainment, Event Planning, Travel Management, Public Relations, Sales Management, Integrated Marketing, Forecasting, Budgets, Cross-functional Team..., Sales Operations, Sales
Education
Bowling Green State University
Bachelor of Science, Business Administration and Management, General
YourVacas January 2012 - May 2012
Muscular Dystrophy Association 2012 - 2012
Disney Cruise Line January 2011 - October 2011
The Walt Disney Company January 2010 - January 2011
The Walt Disney Company January 2010 - January 2011
Storybook Farms, Inc. August 2009 - December 2009
The Walt Disney Company January 2007 - December 2009
The Walt Disney Company January 2007 - December 2009
Skills
Demonstrated ability to..., works well under..., Excellent verbal and..., Highly self-motivated, Experienced in..., Proficient in Microsoft..., Project Planning, Proposal Writing, Customer Satisfaction, Music, Public Speaking, Sponsorship, Marketing, Editing, Program Management, Training, Goal Oriented, Newsletters, Event Management, Sales, Team-oriented, Customer Service, Public Relations, Fundraising, Entertainment, Volunteer Management, Analysis, Publicity, Time Management, Self-driven, Organization &..., Budgets, Campaigns, Management, Interviews
Education
Auburn University 2005 — 2009
Bachelor of Arts (B.A.), Major: Communications, Minor: Political Science, GPA: 3.88 Summa Cum Laude Graduate
Auburn University 2005 — 2009
Bachelor of Arts (B.A.), Communication, General, 3.88
Accor October 2011 - April 2012
Damron Cleaning August 2002 - June 2011
JoAnn Etc. June 2005 - January 2006
Pulse Nightclub June 2004 - March 2005
Parliament House Resort July 2001 - November 2002
Disney Cruise Line December 1998 - March 2001
Walt Disney World/Epcot August 1995 - December 1998
Skills
Customer Service, Microsoft Office, Project Management, Restaurant Management, New Business Development, Forecasting, Hospitality, Team Building, Budgets, Food & Beverage, Coaching, Financials, Hospitality Management, Invoicing, Organization, Operations Management, Inventory Control, Training, Accounts Payable, Accounts Receivable, Cost Management, Advertising, Leadership, Sales, Management, Contract Negotiation, Team Leadership, Bookkeeping, Small Business, Microsoft Excel, Hospitality Industry, Interviews, Microsoft Word, Office Management, Promotions, Quality Control, Restaurants, Servers, Theatre, Typing, Customer Satisfaction, Business Planning, Process Improvement, Hotels, Pre-opening, Catering, Resorts, Food, Inventory Management, Event Management
Education
Ball State University 1981 — 1986
Disneyland Resort June 2013 - Present
Diablo Sound March 2009 - Present
El Portal Theatre November 2012 - May 2013
Disney Cruise Line January 2012 - November 2012
Universal Studios March 2011 - November 2011
Event 360 July 2010 - November 2010
Six Flags Theme Parks May 2006 - June 2010
Disneyland Resort May 2005 - May 2006
Skills
Live Events, Concerts, Concept Development, Technical Design, Theatre, Stage Management, Production Managment, Entertainment, Lighting Design, Sound Design, Theme Parks, Set Design, Stage, Theatrical Production, Stage Lighting, Acting, Event Planning, Post Production
Education
California Institute of the Arts 2005 — 2009
BFA, Theatre
Valencia High School 2001 — 2005
High School Diploma, General/Fine Arts
Apollo Global Catering October 2011 - Present
Serendipity Resources September 2011 - Present
Serendipity Realty LLC March 2011 - Present
CTI Group - Worldwide Services, Inc. October 2010 - October 2011
Disney Cruise Line June 2008 - October 2010
Halo Investment June 2000 - June 2008
The Walt Disney Company March 1996 - June 2000
Stellar Maritime January 1994 - March 1996
Royal Caribbean International December 1989 - January 1994
Education
Austin College
Florida Atlantic University
MBA, International Finance
St. Ambrose University
Bachelors, Accounting
Rafael Marrero & Company August 2015 - Present
Van Teal Hospitality November 2014 - August 2015
MasTec Network Solutions June 2013 - November 2014
AT&T Mobility October 2011 - August 2012
Anex Office January 2010 - September 2011
IDIOMAS CATOLICA LANGUAGE INSTITUTE March 2009 - October 2009
Disney Cruise Line May 2007 - January 2009
Skills
Management, Spanish, Customer Service, Administration, Outlook, Administrative..., Microsoft Office, PowerPoint, Microsoft Excel, Sales, Microsoft Word, Process Scheduler, Event Planning, Leadership, Project Management, Strategic Planning, Team Building, Team Leadership, Training
Education
Ashford University 2011 — 2014
Bachelor of Arts (B.A.)
Escuela de Traduccion e Interpretacion de Lima (ESIT) 1999 — 2001
Associate's degree
Walt Disney World March 2010 - Present
Walt Disney World April 2009 - March 2010
The Walt Disney Company October 2007 - April 2009
Walt Disney World October 2004 - September 2007
Disney Cruise Line September 2003 - October 2004
Disney Cruise Line August 2002 - September 2003
Disney Cruise Line December 1999 - August 2002
Disney Cruise Line August 1999 - December 1999
Disney Cruise Line November 1998 - August 1999
Disney Cruise Line March 1998 - November 1998
Skills
New Business Development, Entrepreneurship, Execution of Business..., Value Creation, Start-ups, Theme Parks, Cruise Lines, Capital Budgeting, Operating Budgets, Negotiation, Digital Photography, Event Photography, Hotel Management, Hospitality, Social Media, Hotels, E-commerce Optimization, Leadership, Entertainment, Photography, Brand Development, Email Marketing, Management, Budgets, Tourism, Web Design, Advertising, Business Planning, Training, Forecasting, Sales, Strategy, E-commerce, Business Development, Product Management, Operations Management, Strategic Planning, Team Building, Customer Service, Business Strategy
Education
Baylor University 1986 — 1989
BBA, Finance & Entrepreneurship
Baylor University - Hankamer School of Business 1986 — 1989
Bachelor of Business Administration (B.B.A.), Finance / Entrepreneurship
Maverick Theatre Company April 2015 - Present
The Walt Disney Company May 2012 - Present
Bishop Alemany High School March 2008 - April 2014
Disney Cruise Line May 2012 - December 2013
Skills
Musical Theatre, Puppetry, Personal Assistant, Stage Direction, Stage Management, Social Networking, Singing, Acting, Voiceovers, Jazz Dance, Contemporary Dance, Community Theatre, Physical Theatre, Theatre History, Ballet, Dialects, Plays, Theatrical Production, Performing Arts, Shakespeare, Choreography, Drama, Teaching Acting, Voice Acting, Comedy, Directing, Broadway, Casting, Modern Dance, Stage Combat, Playwriting
Education
American Musical and Dramatic Academy 2004 — 2006
Visual and Performing Arts
Bishop Alemany High School 2000 — 2004
High School Diploma
CyberCoders July 2015 - Present
AppleOne Employment Services April 2015 - July 2015
Disney Cruise Line July 2014 - September 2014
Disney Cruise Line December 2009 - November 2011
Disneyland Resort July 2006 - October 2009
Skills
Leadership, Entertainment, Customer Service, Event Planning, Dance, Singing, Event Management, Musical Theatre, Social Networking, Public Speaking, Team Leadership, Microsoft Office, Human Resources, Healthcare, Healthcare Management, Healthcare Information..., Office Management, Office Administration, Cruise Lines, Disney Vacations
Education
California State University-Fullerton 2006 — 2014
Bachelor's Degree, Communications Entertainment and Tourism
Sonora High School 2002 — 2006
High School Diploma
Disneyland Resort January 2015 - Present
Independant Entertainment Professional 1996 - Present
Geva Theatre Center June 2014 - August 2014
Disney Cruise Line October 2013 - June 2014
The Actors Fund June 1999 - October 2013
Northern Stage November 2012 - January 2013
The Riverside Theatre March 2012 - May 2012
Prospect Theater Company 2008 - 2012
Paper Mill Playhouse February 2011 - April 2011
Disney Cruise Line 2009 - November 2010
Skills
Theatre, Film, Dance, Acting, Musical Theatre, Singing, Writing, Entertainment, Event Management, Fundraising, Teaching, Performing Arts, Non-profits, Stage, Plays, Music, Shakespeare, Nonprofits, Voice Over, Voice Acting, Arts Administration, Drama, Improvisation, Playwriting
Education
Baldwin-Wallace College 1995 — 1999
Bachelor of Music, Musical Theatre
The People's Improv Theatre 2008 — 2012
Improv, Solo Performance
Community Youth Services May 2015 - Present
Briggs YMCA Advisory Board September 2013 - Present
Choose your own Intentional Adventure January 2013 - Present
Community Youth Services: Young Adult Shelter November 2013 - May 2015
Community Youth Services; Haven House March 2012 - October 2013
Together! August 2012 - June 2013
Disney Cruise Line December 2010 - August 2012
National Head Start Association October 2011 - April 2012
YMCA of Metropolitan Washington September 2006 - November 2010
Camp Fire: Camp Sealth June 2004 - August 2006
Skills
Youth Development, Crisis Intervention, Compassion, Community Outreach, Youth Leadership, Workshop Facilitation, Training, Leadership, Systems Thinking, Youth Mentoring, Youth Empowerment, Curriculum Development, Development & delivery..., Co-Active Coaching, Youth Leadership..., Adolescents, Community Development, Pro-active Leader, Communication Systems, Design Collaboration, Collaboration, Program Development, Creative Direction, Innovation, Customer-focused Service, Sustainability, People-oriented, Training Delivery, Microsoft Word, Microsoft Excel, Microsoft Publisher, Reflective Practice, Curriculum Design, Volunteer Management, Coaching, Nonprofits, Public Speaking
Education
Antioch University Seattle 2011 — 2013
Master of Arts (M.A.), Organizational Development
The Evergreen State College 2007 — 2009
Bachelor of Arts (B.A.), Emphasis in Social Services, Communication, Development and Community Building
Eastern Washington University
Rey Reel Ent., Inc. April 2014 - Present
Haze Banga Publishing January 2014 - Present
United Spirit Association March 2006 - Present
Disney Parks & Resorts July 2014 - January 2015
Disney Cruise Line January 2012 - December 2013
Fisher's Pharmacy July 2011 - January 2012
Diamond Bar Floral Company March 2008 - December 2010
Skills
Theatre, Microsoft Word, Microsoft Excel, Photoshop, Telephone Skills, Typing, Communication, Social Networking, Social Media, Research, Fax, Customer Service, Event Planning, Event Management, PowerPoint, Customer Satisfaction
Education
Arizona State University 2007 — 2008
Architecture
Mt. San Antonio College
Disney Cruise Line September 2014 - May 2015
The Dance Conservatory January 2014 - April 2014
Utah Dance Artists August 2012 - April 2014
Lifehouse Dance Academy August 2013 - October 2013
Syd Riggs Foundation February 2009 - February 2013
Center Stage August 2009 - August 2010
Skills
Choreography, Contemporary Dance, Musical Theatre, Dance, Music, Singing, Theatre, Teaching, Jazz, Yoga, Social Networking, Performing Arts, Hip Hop
Education
Brigham Young University 2009 — 2014
Bachelor of Arts (B.A.), Dance Performance, Senior
Orem High School 2006 — 2009
Independent Consultant March 2014 - Present
Wyndham Vacation Ownership, Inc. August 2013 - March 2014
Ashley Furniture Industries, Inc. January 2011 - January 2013
CarMax Auto Superstores, Inc. 2009 - 2011
Disney Vacation Club December 2005 - April 2008
Disney Cruise Line March 2004 - December 2005
Cramer Krasselt 2000 - 2003
Walt Disney World 1992 - 2000
WAKA-TV CBS/WDBB-TV Ind/CNN Alabama Bureau 1984 - 1992
Skills
Marketing Communications, Marketing Strategy, Strategic Communications, Multimedia Marketing..., Idea Person, Ideas Development, Creative Strategy, Creative Solutions, Creative Campaign..., Creative Writing, Target Audience, Targeted Advertising, Event Marketing Strategy, Marketing Event Planning, Event Based Marketing, Visual Communication, Corporate Communications, Executive Speechwriting, Crisis Communications, Broadcast Television, Voiceovers, Passionate about work, Enthusiast, Motivation, Sense Of Responsibility, Team-oriented, Team Building, Team Leadership, Quick Witted, Friendly Personality, Fun, Speech Writing, Public Relations, Advertising, Facebook, Marketing, Social Media Marketing, Press Releases, Media Relations, Internal Communications, Publicity, Brand Management, Trade Shows, B2B Marketing, Creative Direction, Email Marketing, Relationship Marketing, Direct Marketing, Media Planning, Newsletters
Education
Auburn University 1979 — 1984
Bachelor of Arts (BA), Speech Communications
Auburn University
Bachelor of Arts (BA), Communications
Apple June 2015 - Present
Pop Gallery April 2013 - April 2014
Disney Cruise Line September 2011 - March 2013
Disney Vacation Club 2009 - 2010
Skills
Social Media, Marketing, Cruises, Sales, Event Planning, Hospitality, Event Management, Tourism, Public Relations, Facebook, Hotels, Marketing Strategy, Training, Sales Management, Team Building, Management, Marketing Communications, Customer Service, Social Media Marketing, Social Networking, Leadership
Education
Ashford University
Marketing, Public Relations
Drexel University
Public Relations
Disney Cruise Line October 2014 - Present
CMA CGM June 2013 - September 2014
Société Nationale Corse Méditerranée September 2009 - September 2011
Société Nationale Corse Méditerranée January 2008 - September 2008
Orange January 2007 - January 2008
Bora Bora cruises December 2006 - April 2007
Regent January 2005 - January 2006
Skills
International Relations, International Marketing, Marketing Communications, Marketing Strategy, Mechanical Engineering, GPS navigation, Maritime Security, Ship Management, Gestion de projet, English, Business Strategy, Mechanics, Electrical Engineering, Electricity, Electronics, Navigation, Project Management, Maritime Law Enforcement, Maritime Operations, Marine Insurance, Ship Security Officer, Shipping, Shipyards, Shiphandling, International Shipping, Supply chain, Microsoft Office, ERP, Adwords Google
Education
Aix-Marseille Graduate School of Management - IAE 2011 — 2012
Master of Science in Management, Entrepreneurship, General management, Marketing, E-marketing, With honors
Ecole Nationale de la Marine Marchande 2008 — 2009
Diplôme de l'enseignement supérieur de la Marine Marchande, Maritime Studies, Diplômé
Ecole Nationale de la Marine Marchande 2002 — 2005
Diplôme de chef de quart polyvalent., Maritime Studies, Diplômé
NewCap Radio - Z 95.3 March 2014 - Present
NewCap Radio - Hot 89.9 June 2012 - March 2014
Freelance January 2012 - July 2012
Disney Cruise Line 2007 - 2011
Stuck on Saturn (Band) 2001 - 2007
Disney Cruise Line 2000 - 2001
Strength-Tek Fitness Consulting 1998 - 2000
Skills
Public Speaking, Songwriting, Music, Singing, Entertainment, Voice Over, Emcee, Radio Broadcasting
Education
Algonquin College of Applied Arts and Technology 1997 — 1999
Recreation Leadership & Facilities Management, Recreation
ESF Summer Day Camps May 2015 - Present
Disney Cruise Line May 2014 - May 2015
Greenfield School March 2013 - October 2014
Carnival Cruise Line May 2011 - March 2014
Skills
Customer Service, Hospitality, Training, Tourism, Hotels, Teaching, Teamwork, Team Management, Microsoft Office, Travel Planning, Travel Arrangements, Travel, Educational Leadership, Special Education, Public Speaking
Education
Belmont Abbey College 2007 — 2010
Bachelor’s Degree, Elementary Education and Teaching
TVUSD January 2014 - January 2014
EH&S January 2012 - January 2014
Disney Cruise Line 1997 - January 1999
Disney Cruise Line January 1996 - January 1999
Skills
Time Management
Education
Valencia College 1994 — 1997
International business, International Business
Edison Community College 1991 — 1994
International Business
Aassociate schools incorporated for Travel and Tourism
Certified, Tourism and Travel Services Management
Academy of Hair Design-Poway
Cosmetology, Hair Styling/Stylist and Hair Design
Table 9 Restaurant July 2013 - Present
Disney Cruise Line August 2012 - Present
The Hope for Change Foundation 2005 - Present
Disney Cruise Line October 2014 - June 2015
The Little Theater at Manhattanville College August 2011 - May 2012
KJK Theater Productions & Summer Theater Camp May 2006 - August 2011
Forever 21 June 2009 - February 2010
Macy's November 2008 - March 2009
Piazza Roma- Italian Family Restaurant June 2006 - December 2006
Skills
PowerPoint, Event Planning, Social Media, Microsoft Office, Dance, Facebook, Customer Service, Public Speaking, Stage Management, Microsoft Excel, Microsoft Word, Visual Merchandising, Fundraising, Photoshop, Acting, Retail, Final Cut Pro, InDesign, Blogging, Research, Stage, Social Networking
Education
Manhattanville College 2008 — 2012
Bachelor of Arts, Theater Education
Saint Petersburg State Theatre Arts Academy 2011 — 2011
Theater and Dance
The National Theatre Institute 2011 — 2011
Theater Arts
Kennedy Catholic High School 2004 — 2008
Independent Contractor 2012 - Present
Scottie's Dogs 2011 - Present
Independent Entertainment Professional 2006 - Present
Steve Silver Productions, Inc. October 2007 - Present
Utah Festival Opera & Musical Theatre 2013 - 2015
Disney Cruise Line January 2014 - October 2014
Cabrillo Music Theatre March 2012 - October 2013
TheatreWorks November 2012 - January 2013
Glendale Centre Theatre 2013 - 2013
San Lorenzo Unified School District 2007 - 2013
Skills
Theatre, Musical Theatre, Acting, Performing Arts, Dance, Stage, Entertainment, Improvisation, Film, Drama, Comedy, Singing, Music, Shakespeare, Plays, Stage Management, Voice Over, Television, Arts Administration, Theatrical Production, Directing, Playwriting, Voice Acting, Choreography
Education
University of California, Irvine 2003 — 2006
Bachelor of Arts (B.A.), Drama w/ Honors in Musical Theatre and Honors in Acting
California State University-Hayward
Master of Arts (M.A.), History - In Process
The Walt Disney Company May 2014 - Present
The Walt Disney Company July 2013 - May 2014
Disney Cruise Line March 2012 - July 2013
The Walt Disney Company June 2011 - May 2012
Accountemps July 2009 - July 2010
Augustana College August 2008 - May 2009
Crippen Reid & Bowen, LLC January 2009 - April 2009
Skills
SQL, SAS, VBA, Excel Dashboards, Excel models, Tableau, Toad 9.0, Teradata, Business Objects, Partnering, Data Modeling, Automation, Pricing Analysis, Revenue Analysis
Education
Western Illinois University 2009 — 2011
MBA, International Business and Finance
Augustana College 2005 — 2009
BA, Accounting and International Business
Princess Cruises December 2014 - Present
Holland America Line January 2013 - Present
Holland America Line April 2007 - January 2013
Stork Industry Services September 2005 - April 2007
Disney Cruise Line June 1998 - June 2005
Skills
Maritime Operations, Marine Engineering, Shipbuilding, ISM, Ships, Marine Operations, Ship Management, Engineering, Ports, Navigation, Maritime Safety, Diesel, Cruises, Naval Architecture, Maritime, Seamanship, Yachting, Shipping, Supervisory Skills, Maintenance & Repair, International Shipping, Boilers, Inspection
Education
HZ University of Applied Sciences
Landry's Restaurants March 2011 - Present
Disney Cruise Line September 2008 - September 2010
MTV Networks / Logo June 2007 - September 2008
BBC April 2005 - June 2007
Skills
Restaurants, Hospitality Management, Hospitality Industry, Leadership, Team Leadership, Leadership Development, Creative Solutions, Employee Training, Computer Proficiency, Guest Service Management, Customer Service, Customer Satisfaction, Organizational..., Guest Recovery, Communication, Presentation Skills, Broadcast Television, Video Production, Video Editing, Photoshop, Microsoft Office, Disney, Cruise Lines, Retail, Retail Category..., Labor Control, Sales, DJ, Scriptwriting, Hosting Events
Education
Cumbria Institute of the Arts 2001 — 2004
Bachelor of Arts (B.A.), Communication and Media Studies
Cumbria Institute of the Arts 2001 — 2004
Bachelor's degree, Media Production
Infinity Dance Studio August 2011 - Present
Disney Cruise Line 2001 - 2002
Skills
Theatre, Teaching, Performing Arts, Acting, Coaching, Drama, Dance, Stage, Public Speaking, Choreography, Art
Education
American Musical and Dramatic Academy 1997 — 1999
Certificate of Completion, Musical Theater
San Francisco School of the Arts 1996 — 1997
Disney Cruise Line September 2014 - Present
Disney Cruise Line January 2013 - Present
Disney Cruise Line May 2013 - June 2015
Special Artists Agency September 2011 - February 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Childcare, Theatre, Singing, Entertainment
Education
Ashford University 2014 — 2016
Public Relations and Marketing, 4.0
Trinity Lutheran College 2001 — 2003
Youth Ministry
BAE Systems December 2014 - Present
BAE Systems (Global Fighter Program) July 2014 - December 2014
KRS - Kwajalein Range Services, LLC August 2013 - July 2014
KRS - Kwajalein Range Services, LLC September 2011 - August 2013
Screws Industries September 2010 - August 2011
Harper College January 2008 - August 2011
JB Hunt Transport Services, Inc. April 2010 - August 2010
Disney Cruise Line January 2010 - April 2010
TSG June 2009 - October 2009
Bechtel July 2008 - September 2008
Skills
Inventory Management, Supply Chain Management, Expediting, Government Property..., Microsoft Office, Internal Communications, Six Sigma, Logistics, Warehousing, Process Mapping, Presentation Creation, Business Process Mapping, Process Improvement, Training, Supply Chain, Team Leadership, Access, Purchasing, Manufacturing, Time Management, Management, Customer Service, Supervisory Skills, Microsoft Excel, Operations Management, Analysis, Teamwork
Education
University of Wisconsin-Platteville 2013 — 2016
M.S. Integrated Supply Chain Management, Integrated Supply Chain Management
DePaul University 2006 — 2009
Bachelors of Science, Business Management, Concentration: Operations Management
Augustana College 2004 — 2006
Disney Cruise Line December 2011 - Present
Sanctuary Bail Bonds November 2010 - Present
Infinity Consulting Executives January 2006 - Present
Skills
Music Industry, Music Production, Music, Social Media Marketing, Event Planning, Event Management, Online Marketing, Online Advertising, Advertising, Social Media, Marketing, Public Relations, Entertainment, Marketing Strategy, DJ, Management, Facebook, Social Networking, Corporate Events, Video Production, Emcee, Sponsorship, Publicity, Television, Live Events, Festivals, Event Producing, Video, Customer Service, Sales, New Business Development, Entrepreneurship, Public Speaking, Brand Development
Education
Brea Olinda Hight School
Cal State Fullerton
Communication and Media Studies
IZEL September 2013 - June 2014
Jumeirah Group / Jumeirah Hotels & Resorts December 2012 - September 2013
Disney Cruise Line March 2010 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, Hospitality, MICROS, Hospitality Industry, Hospitality Management, Hotels, Food & Beverage, Restaurants, Fine Dining, Catering, Hotel Management, Pre-opening
Education
Benemérita Universidad Autónoma de Puebla 2007 — 2010
Licenciatura en Administracion Turistica, Tourism and Travel Services Management
Hudson Printing July 2010 - Present
Disney Cruise Line August 2012 - May 2014
Big Mama Earth Entertainment October 2011 - December 2012
Discovery Science Center October 2011 - August 2012
Camelot Entertainment March 2010 - May 2010
Levine Communications December 2009 - April 2010
Skills
Organized and detail..., Proficient in Microsoft..., Multi-task in fast..., Word, Event Planning, PowerPoint, Written and Verbal..., Internet Research, Project Management, Proactivity, Takes Initiative, Time Management, Writing, Outstanding Customer..., Youth Entertainment, Disney, Guest Service Management, Event Management, Blogging, Customer Service, Microsoft Word, Microsoft Office, Public Relations
Education
California State University-Fullerton 2002 — 2008
Bachelor of Arts, American Studies and Advertising
Universal Orlando Resort April 2015 - Present
Carnival Cruise Lines May 2011 - October 2014
Walt Disney World 2009 - 2011
Disney Cruise Line 2007 - 2009
MovieMerch, LLC February 2005 - September 2008
Walt Disney Parks and Resorts Online 2005 - 2007
Walt Disney Imagineering 1995 - 2005
Skills
Creative Direction, Concept Design, Strategy, Team Leadership, Integration, User Experience, Concept Development, Leadership, 3D, Adobe Creative Suite, Information Architecture, Social Media, Management, Project Management, Design Management, Brand Development, Telecommunications, Mobile Devices, User Interface Design, Integrated Marketing, Online Marketing, Emerging Technologies, Satellite Communications, Entertainment, Marketing, Start-ups, Video, Collaboration, Guest Experience, Budgeting, Contracts, Estimating, Presentations, Requirements..., Problem Solving, Scheduling, Innovation, Staff Development, Technical Leadership, Installation Management, 3rd Party Partnerships, Operations Management
Education
California Polytechnic State University-San Luis Obispo 1991 — 1997
BS, Architectural Engineering
DoubleTree by Hilton June 2015 - Present
Doubletree by HIlton Varna and Helios SPA & Resort March 2012 - Present
Grifid Hotels August 2011 - February 2012
Disney Cruise Line June 2009 - August 2011
Lueftner Cruises March 2008 - June 2009
Travelscope 2003 - 2007
MSC Cruises 2002 - 2003
Hotel 2000 - 2002
TIMESHARE - Galaxy Development LTD 1994 - 2000
Skills
Hospitality, Front Office, Psychology, Housekeeping, Organisational..., Teamwork, Travel, Hotels, River Cruises, Cruise Lines, Luxury Cruise, Caribbean Travel, Family Holidays, Disney Vacations, Group Cruises, Family Vacations, Resorts, Hotel Management, Property Management..., Hotel Booking, Opera, Hospitality Industry, Hospitality Management, Rooms Division..., Pre-opening experience, Opening Hotels, Tourism, Pre-opening, Guest Service Management, Rooms Division, Hotel Administration, Concierge Services, OnQ, Guest Recovery
Education
New Bulgarian University 2013 — 2015
Master's degree, Luxury hotel management
Šumenski universitet 'Episcop Konstantin Preslavski' 1988 — 1993
Master's degree, Russian Language and Literature
Fourth language school, Varna 1984 — 1988
First Republic Bank June 2010 - Present
The Walt Disney Company July 2000 - February 2011
Disney Cruise Line July 2000 - May 2004
Allin Consulting November 1996 - July 2000
Skills
SharePoint, Program Management, Software Development, Integration, Microsoft SQL Server, Unix, Management, Networking, Quality Assurance, Process Improvement, Cross-functional Team..., Testing, Software Documentation, Databases, Linux, Leadership, Servers, Windows, Oracle, Training, IIS, Technical Support, Hardware, Visio
Education
University of Phoenix 2003 — 2005
MS, Computer Information Systems
California State University-Chico 1989 — 1993
BA, French Studies
Institut d’Études Françaises pour Étudiants Etrangers 1991 — 1992
French Studies
Disney Cruise Line October 2011 - Present
Trident Hotels January 2009 - October 2011
Trident Hotels August 2008 - December 2008
Oberoi Hotels & Resorts June 2008 - July 2008
Skills
Pre-opening, Hotels, Hotel Management, Micros, Hospitality Management, Hospitality Industry, Resorts, Rooms Division, Front Office, Property Management..., Team Building, Housekeeping, Opera, Guest Service Management, Opening Hotels, Hospitality, MICROS
Education
Indira Gandhi National Open University 2005 — 2008
Bachelor’s Degree, Hospitality Administration/Management
Oberoi Center of Learning and Development 2005 — 2008
Systematic Training and Education Programme, Hospitality Administration/Management
Performance Management Guild, LLC February 2002 - Present
TeleTech Holdings, Denver, CO June 1999 - February 2002
Disney Cruise Line June 1996 - June 1999
Education
University of La Verne 2001 — 2003
Fellowship, Doctorate Program in Organizational Leadership
Barry University 1993 — 1995
Bachelor, Libral Studies
Chic By Design April 2014 - Present
Raines Marketing Partners October 2012 - Present
TRI-PRISM INNOVATIONS LLC January 2009 - Present
UCLA October 2011 - September 2012
The Walt Disney Company February 2007 - June 2011
The Walt Disney Company 2006 - 2007
Walt Disney World 2004 - 2006
Disney Cruise Line 2001 - 2004
Disneyland Resort 1999 - 2001
SOouthern CALifornia Technology Executives Network (SO/CAL/TEN) 1998 - 1999
Skills
Brand Management, Marketing Strategy, Social Media Marketing, Marketing, Leadership, Market Research, Strategic Planning, Entrepreneurship, CRM, Integrated Marketing, Customer Insight, Start-ups, Marketing Communications, Competitive Analysis, New Media, Digital Marketing, Creative Direction, Marketing Research, Marketing Management, Facebook, Product Management, Market Analysis, Strategic Partnerships, Social Media, Online Advertising, Event Management, Digital Strategy, New Business Development, Strategy, Digital Media, Advertising, Product Marketing, Email Marketing, Entertainment, social crm, Management, Brand Development, Public Relations, Color Consulting, Color Selection, Color Schemes, Online Marketing
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2001 — 2003
MBA
Appalachian State University
BS
Disney Cruise Line 2008 - Present
WDW March 1976 - Present
Walt Disney World 1976 - Present
Education
California State University-Sacramento 1970 — 1972
Bachelors, Accounting and Information Science
Washington State University 1965 — 1971
Olympic College 1963 — 1964
Boston University - Metropolitan College October 2013 - Present
Boston University - Metropolitan College March 2008 - October 2013
The Walt Disney Company April 2005 - February 2008
Disney Cruise Line November 2003 - April 2005
Montclair State University November 2000 - November 2003
Walt Disney World July 1998 - November 2000
Edie Robb Talent Management May 1997 - July 1998
Skills
facilitation, presentation, WebEx webinars, Customer Service..., Analysis, Facebook, Event Planning, Social Media, Social Networking, Blogging, Event Management, Public Speaking, Editing, Public Relations, Social Media Marketing, Marketing, Microsoft Office, Theatre, Community Outreach, Training, Entertainment, Management, Data Analysis, Budgets
Education
Boston University 2008 — 2010
MS, Advertising, 3.87
University of Virginia 1993 — 1997
BA, American Government; Minor in Drama
Notre Dame High School 1990 — 1993
The Connection August 2007 - Present
Walt Disney World January 2004 - October 2006
Walt Disney World September 2003 - October 2006
Disney Cruise Line June 1998 - January 2004
Skills
Call Centers, Customer Satisfaction, Customer Service, Account Management, Training, Sales, Budgets, Event Management, Customer Experience, Strategic Planning, Event Planning, Call Center, Sales Management, Project Management, Outlook, Social Media Marketing, Employee Training, Workforce Management, Inventory Management, ADP ezLaborManager, eWFM, Aspect ACD, SAP Implementation
Education
College of the Southwest 1990 — 1993
BAS, Fine Arts/ Theater
Anoka Ramsey Community College 1988 — 1990
Norwegian Cruise Line January 2010 - Present
Norwegian Cruise Line May 2007 - January 2010
The Imagination House February 2006 - May 2007
Disney Cruise Line November 2000 - January 2006
Skills
Video, Entertainment, Live Events, Production Managment, Stage Management, Event Management, Hospitality, Television, Public Relations, Film, Cruises, Social Media, Theatre, Event Planning, Video Production, Creative Direction, Hotels, Corporate Events, Management, Producing, Tourism, Social Media Marketing, Resorts, Marketing Communications, Public Speaking
Education
Thunderbird School of Global Management 1996 — 1997
MIM/MBA, International Business Management
American University 1981 — 1984
BA, International Relations/Communications
Musco Sports Lighting July 2007 - Present
City of Poway November 2001 - July 2007
Disney Cruise Line January 1998 - September 1998
Education
Resort Recreation and Tourism Management 1997 — 1997
Internship, Tourism Recreation and Event Planning
Arizona State University 1995 — 1997
Bachelor, Recreation Management
Xavier College Preparatory 1989 — 1993
High School, College Prep
Walt Disney World January 2001 - Present
Disney Cruise Line January 2000 - January 2001
Walt Disney World 1995 - 2000
Skills
Event Planning, Public Speaking, Teaching, Social Media, Event Management, Microsoft Office, Editing, Research, PowerPoint, Theatre, Social Networking, Higher Education, Customer Service, Facebook, Acting, Creative Writing, Microsoft Word, Public Relations, Photoshop, Microsoft Excel
Education
Baldwin-Wallace College
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Webster University
Master of Business Administration (MBA)
Disney Cruise Line January 1999 - Present
Walt Disney Animation Studios May 1994 - January 1999
Walt Disney World August 1989 - May 1994
Walt Disney World November 1988 - August 1989
Skills
Human Resources, Talent Acquisition, Talent Management, Hiring, Training, Succession Planning, College Recruiting, Personnel Management, Hospitality, Customer Service, Tourism, Hotels, Leadership Development, Coaching, Management, Shipping, Safety Management...
Education
Ball State University 1981 — 1983
Master's degree, Human Resources Management and Services
Ball State University 1977 — 1981
Bachelor's degree, Marketing
O1 Communications December 2014 - Present
O1AV July 2013 - Present
Lazypeople September 2007 - Present
GIGX December 2012 - December 2013
Disney Cruise Line October 2010 - May 2012
The Junction CDC Ltd October 2009 - May 2011
The Leys School July 2007 - May 2011
Cambridge Arts Theatre October 2006 - May 2011
Skills
Audio Engineering, Programming, Electronics, Sound, Theatre, Video, Recording, Corporate Events, Lighting, Music, Film, Logic Pro, Broadcast, Show Control, Watchout, Media Servers, Media Processing, PHP, Node.js, Live Events, Entertainment
Education
Anglia Ruskin University 2004 — 2007
Bsc, Audio & Music Technology
Saffron Walden High School 1997 — 2004
Science, CCNA
Assante Wealth Management January 2012 - Present
Medisys July 2007 - December 2011
Disney Cruise Line September 2000 - January 2006
Skills
Customer Satisfaction, Team Building, Administrative..., Hotels, Office Administration, Microsoft Excel, Coaching, Microsoft Office, Customer Service, Microsoft Word, Time Management, Call Center, Administration, Budgets, English, Event Planning, Hospitality, Marketing, Outlook, Process Improvement, Public Speaking, Strategic Planning, PowerPoint, Operations Management, Team Leadership, Teamwork, Employee Relations, Healthcare, Event Management, Leadership, Call Centers, French, Change Management, CRM
Education
1996 — 2000
BA, english-french
1996 — 2000
Bachelor's Degree, English; French Literature
Self-Employed January 2009 - Present
Disney Cruise Line January 2008 - January 2009
ADP August 2002 - July 2007
SelectMinds October 2001 - July 2002
Skills
Java, ASP.NET
Education
Boston College 1995 — 1999
Bachelor of Arts, Economics
Employee Owned Holdings, Inc. January 2012 - Present
Donovan and Watkins August 2011 - January 2012
The Law Office of David M. Smith September 2008 - July 2011
The Law Offices of David F. Beale June 2006 - May 2008
Disney Cruise Line April 2001 - December 2002
Skills
Litigation, Legal Research, Legal Writing, Mediation, Contract Negotiation, Civil Litigation, Corporate Law, Employment Law, Corporate Governance, Dispute Resolution, Negotiating Contracts, Business Transactions
Education
South Texas College of Law 2005 — 2008
JD, Law
BYU
BA
Siteworx, LLC July 2015 - Present
Lowe Profero November 2014 - June 2015
SapientNitro April 2014 - October 2014
mcgarrybowen August 2013 - March 2014
Macy's February 2013 - July 2013
dotbox October 2010 - January 2012
Digitas September 2011 - November 2011
Kabbalah Centre International January 2010 - September 2011
The Metropolitan Museum of Art August 2011 - August 2011
Disney Cruise Line June 2009 - September 2009
Skills
Adobe Creative Suite, Graphic Design, Art Direction, Creative Direction, User Experience
Education
Art Center College of Design 1997 — 2001
BFA, Graphic Design
LA County High School for the Arts 1991 — 1994
visual art
Disney Cruise Line July 2013 - November 2013
Carnival Cruise Lines April 2013 - July 2013
Creede Repertory Theatre May 2012 - September 2012
Creede Repertory Theatre May 2011 - August 2011
Carnival Cruise Lines June 2010 - January 2011
Skills
Entertainment, Sound, Stage Lighting, Social Media, Film, Theatre, Acting, Stage Management, Stage, Musical Theatre, Theatrical Production, Music, Voice Over
Education
Abilene Christian University 2004 — 2010
B.F.A. Theatre, Theatre, Film/Videography, Photography, Philosophy
Oracle June 2014 - Present
Disney Cruise Line June 2013 - December 2013
AT&T June 2011 - June 2013
Skills
SDLC, Requirements Analysis, SQL, Project Management, Business Analysis, Agile Methodologies, Java, Team Management, Testing, Integration, Oracle, Windows, Siebel
Education
Wichita State University 2008 — 2009
MS in Electrical Engineering, Computer Systems Networking and Telecommunications, A
Annamalai University 2002 — 2006
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering, A
Disney Cruise Line May 2014 - Present
Skills
Hospitality Industry, Hospitality Management, Pre-opening, Hotel Management, Resorts, Tourism, Food & Beverage, Cuisine, Micros, Hospitality, Banquets, Menu Development, Revenue Analysis, Fine Dining, Cruises, Hotels, Employee Relations, Catering, Restaurants, Yield Management, Front Office, Rooms Division, Guest Service Management, Culinary Skills, Property Management..., Restaurant Management
Education
Université d'Evry-Val d'Essonne
Bachelor's degree, Hotel and Restaurant Management
Walt Disney World June 2015 - Present
Walt Disney World February 2015 - June 2015
Disney Cruise Line September 2011 - February 2015
Disney Cruise Line October 2010 - September 2011
Carnival Cruise Lines July 2009 - October 2010
Carnival Cruise Lines June 2007 - July 2009
Best Buy October 2006 - April 2007
Best Buy February 2006 - October 2006
Skills
Entertainment, Customer Service, Corporate Events, Hospitality, Lighting, Home Theater, Live Events, Tourism, Live Sound, Theatre, Stage Management, Stage Lighting, Stage, Event Management, Event Planning, Hospitality Industry, Training, Hospitality Management
Education
Arizona State University 2000 — 2004
B.I.S., Theatre & Mass Communications
Rocky Mountain High School 1996 — 2000
Disney Cruise Line June 2012 - Present
Carnival Cruise Lines November 2004 - February 2012
RKHS August 2003 - October 2004
The Leela Palaces, Hotels and Resorts May 2001 - August 2003
The Chancery March 2000 - April 2001
Skills
Hospitality Industry, Windows, Windows 7, Microsoft Excel, word, Housekeeping, Hospitality, Hotels, Hospitality Management, Tourism, Restaurants
Education
Bangalore University 1996 — 1999
Bachelore of Hotel Management, BHM
St Gregorious College Kottarakkara, Kerala University- Pre Degree 1994 — 1996
Pre Degree
Starwood Hotels & Resorts Worldwide, Inc. December 2010 - 2015
Starwood Hotels & Resorts Worldwide, Inc. October 2006 - December 2010
Starwood Hotels & Resorts Worldwide, Inc. August 2004 - October 2006
Disney Cruise Line October 2003 - May 2004
Walt Disney World January 2003 - August 2003
Darden June 2002 - August 2002
Starwood Hotels & Resorts Worldwide, Inc. June 2001 - August 2001
The Kahala Hotel & Resort June 2000 - August 2000
Skills
Galaxy, Revenue Management, TLPe, TLGo, Microsoft Excel, Power Point, Delphi, PDA Tools, Revenue Forecasting, Pricing Strategy, Budget Process, Strategic Thinking, Customer Service, Japanese market, Online Travel, Yield Management, Trend Analysis, Revenue Analysis, Hospitality Management, Forecasting, Rooms Division, Hotels, Pre-opening, Property Management..., Hotel Booking, Resorts, Front Office, Hospitality Industry, Guest Service Management, Hotel Management, Food & Beverage, Hospitality
Education
Boston University
Bachelor of Science (BS), Hospitality Administration/Management
Apple Retail November 2012 - Present
Granger Community Church September 2012 - August 2013
St. Paul Lutheran School 2012 - 2012
Disney Cruise Line September 2009 - October 2011
Skills
Classroom, Community Outreach, Customer Service, Event Planning, Leadership, Lesson Planning, Microsoft Office, OS X, Public Speaking, Social Media, Time Management
Education
Bethel College 2005 — 2009
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Lubbock ISD October 2012 - Present
Little Learners Studio September 2010 - Present
The Einerson Family October 2003 - Present
Amie Einerson Studios January 2001 - Present
Southern Utah University September 2008 - May 2009
Disney Cruise Line December 1999 - December 2000
Skills
Musical Theatre, AFAA Certified Personal..., Preschool Education, Dance Education, Classical Ballet, Homemaking, Wordpress Blog, Nutrition, Microsoft Office, Cooking, Teaching, Customer Service
Education
Brigham Young University 2001 — 2004
Bachelor of Arts (B.A.), Music Dance Theater
Salt Lake Community College 1999 — 2001
Associate of Science (A.S.), General Studies
Hillcrest High School
Cinetopia, LLC March 2014 - Present
Cinetopia, LLC January 2012 - March 2014
Cinetopia, LLC April 2010 - January 2012
Disney Cruise Line November 2009 - March 2010
Disney Cruise Line March 2008 - April 2009
Disney Cruise Line April 2006 - July 2008
Skills
Event Management, Final Cut Pro, Social Media
Education
Academy of Interactive Entertainment (AIE) 2005 — 2005
Diploma in Screen, 3D Computer Animation for Film
Academy of Interactive Entertainment (AIE) 2004 — 2004
Certificate IV in 3D Animation for Computer Games & Film
Australian College of Journalism 2000 — 2004
Diploma of Freelance Cartooning & Illustration
University of Canberra 1998 — 2003
Bachelor Degree of Graphic Design
Disney Cruise Line January 2012 - Present
Skills
Analytics, Visio, SDLC, Analysis, Project Management, Business Analysis, Data Analysis, SharePoint, Software Project..., Customer Service, Business Intelligence, Integration, Vendor Management, Process Improvement, Requirements Analysis, Leadership, Agile Methodologies
Education
Boston University
Information Technology Project Management
Penn State University
Bachelor of Science (BS), Computer Science
The University of Dallas
Master of Business Administration (MBA), Management Information Systems, General
NewBridge Bank December 2014 - Present
Transformation Church October 2011 - June 2014
Disney Cruise Line October 2010 - July 2011
BB&T October 2005 - October 2010
Skills
Leadership, Customer Service, Team Building, Management
Education
Appalachian State University 1997 — 2002
Bachelor's degree