Experience
OnCourse Learning  December 2014 - Present
ROO Designs   August 2000 - Present
Gannett Healthcare Group  March 2012 - December 2014
Sears, Roebuck and Co.   March 2008 - January 2014
Kmart Corporation  March 2008 - January 2014
Dreams Retail   September 2011 - February 2012
Semper Fi Printing, LLC  April 2010 - August 2011
Primerica  February 2008 - March 2009
Amway Global  March 2007 - August 2008
Kmart Corporation  November 2005 - June 2007

Skills
Illustration, Mixed Media, Charcoal Art, Graphic Design, Advertising, Layout, Adobe Creative Suite, Mac, Illustrator, Photoshop, InDesign, Photography, Logo Design, Marketing, Image Manipulation, Brochures, Business Cards, Graphics, Magazines, Packaging, Web Design, QuarkXPress, Email Marketing

Education
Illinois Institute of Art   2007 — 2009
BA, Graphic Design

College of DuPage   2004 — 2006
Graphic Design

Experience
Creative Channel Services  May 2013 - Present
Aon Hewitt  September 2012 - December 2012
HELP AT HOME  September 2011 - October 2012
Life Line Ministry   June 2011 - August 2011
Dreams Retail   October 2010 - December 2010
H&R Block  January 2010 - April 2010
JPMorgan Chase  January 2008 - April 2009

Skills
Customer Service, Retail, Client Service, 10 Key, Outlook, Microsoft Word, Accounts Payable, PowerPoint, Payroll

Education
East-West University   2012 — 2014
Associate's degree, Behavioral Sciences, B

Triton College   2011 — 2011
General Ed

MTI   2005 — 2006
Ged, General Studies

Experience
Fanatics, Inc.   April 2014 - Present
Fanatics, Inc.   May 2012 - April 2014
Dreams Retail   March 2011 - May 2012
Dreams Retail   November 2010 - March 2011
Capital Forensics, Inc   December 2008 - November 2010

Skills
E-commerce, Retail, Time Management, SEO, Marketing Strategy, Training, Inventory Management, Social Media, Merchandising, Marketing, Account Management, Direct Marketing, Market Research, Analysis, Facebook, Sales, Forecasting, Management, Customer Service

Education
Eastern Illinois University   2004 — 2008
Bachelor of Science, Business; Marketing

Experience
ULTA Beauty  December 2013 - Present
Fanatics, Inc.   November 2012 - July 2013
Dreams Retail   October 2011 - November 2012
Dreams Retail   March 2011 - October 2011
Dreams Retail   July 2010 - March 2011
Delaware North Companies  September 2007 - July 2010
Sapphire Technology  2007 - 2007

Skills
E-commerce, Inventory, Purchasing, Inventory Management, Sourcing, Customer Service, Team Management, Retail, Customer Retention, Store Management, Marketing, Pricing, Time Management, Merchandising, Apparel, Leadership, Management, Product Marketing, Sales, Strategy, Assortment, Visual Merchandising, Profit, Budgets, Inventory Control, Forecasting, Customer Satisfaction, Customer Experience

Education
Purdue University   2002 — 2006
Bachelor, Organizational Leadership and Supervision

Experience
Cars.com  May 2015 - Present
Cars.com  February 2015 - May 2015
B & I Nameplate, Inc.   May 2009 - February 2015
Medtelligent Inc.   May 2013 - May 2014
Fanatics, Inc.   March 2011 - April 2013
Dreams Retail   October 2009 - March 2011
B & I Nameplate   March 2004 - May 2009

Skills
Web Design, Web Development, Team Leadership, SEO, E-commerce, CSS, HTML, PHP, User Interface Design, Photoshop, Dreamweaver, Flash, Illustrator, Wordpress, Graphic Design, Adobe Creative Suite, CMS, Email Marketing, User Experience, Layout, Content Management, Mac, jQuery, XHTML, User Experience Design, Dancing, User Interface, Usability, WordPress

Education
Grand Valley State University   2007 — 2009
Bachelors of Science

Jackson Community College   2005 — 2007
Associates

Experience
IEG  July 2014 - September 2014
IFF CDFI  January 2014 - May 2014
Bernardaud  December 2012 - August 2013
Dreams Retail   October 2010 - December 2012
Red Roof Inn  March 2008 - July 2011

Skills
Social Media Marketing, Accounting

Education
Joliet Junior College   2008 — 2010
Associate of Science (AS), Business Administration and Management, General

Joliet Junior College   2008 — 2010
Associate of Science (AS), Business Administration and Management, General

Experience
Dreams Retail   November 2012 - January 2013
Alorica  January 2011 - August 2011
Target  March 2008 - November 2008

Skills
Photoshop, Typing, Computer Graphics, Videography, Graphic Design, Graphics, Animation

Education
Amarillo College   2010 — 2010

El Paso Community College   2009 — 2010

Experience
D Custom  January 2015 - Present
Ackerman McQueen  June 2012 - November 2014
Ackerman McQueen  November 2011 - November 2012
Ackerman McQueen  August 2011 - November 2011
Ackerman McQueen  February 2011 - August 2011
Dreams Retail   April 2010 - February 2011
University of Oklahoma  August 2010 - December 2010
Oklahoma City Thunder  September 2009 - June 2010
Active Marketing  2009 - 2010
Competitor Group  May 2009 - July 2009

Skills
Advertising, Social Media, Marketing, Business Affairs, Market Research, Brand Licensing, Music Licensing, Brand Management, Communication, Sports Marketing, Promotions, Merchandising, Workamajig, More, Online Advertising, Creative Strategy, Digital Strategy, Interactive Marketing, Social Media Marketing, Interactive Advertising, Integrated Marketing, Facebook, Digital Marketing, Marketing Communications, Management, Social Networking

Education
University of Oklahoma   2008 — 2010
Bachelor of Arts, Multidisciplinary Studies

Atoka High School   2003 — 2006

Experience
TravelClick  July 2014 - Present
TravelClick  December 2012 - July 2014
Fanatics, Inc. (Formerly Dreams Retail)   April 2012 - December 2012
Dreams Retail   May 2011 - April 2012
JumpFly  September 2009 - May 2011
Sears Holdings Corporation  January 2007 - May 2011
Swift Solution   September 2005 - August 2009
McDonald's Corporation  1998 - 2008
The Pampered Chef  2001 - 2006
McDonald's Corporation  1994 - 1998

Skills
SEM, PPC, Google Adwords, MSN AdCenter, Search Advertising, Omniture, Advertising, Online Advertising, Online Marketing, Analytics, Google Analytics, Email Marketing, Campaign Management, Digital Marketing, Digital Strategy, Paid Search Strategy, Conversion Optimization, E-commerce, Mobile Marketing, Affiliate Marketing, Web Marketing, Search, PPC Bid Management, Video Production, Marin, Display Advertising, Lead Generation, Organic Search, Outlook, Project Management, Team Management, Broadcast, Insite, Digital Media Services, Google Adwords..., E-commerce SEO, Marketing, Management, Digital Media

Education
Columbia College Chicago   1990 — 1993
Bachelor of Arts, Television Production

Northern Illinois University   1989 — 1990
Communications, Creative Writing

Experience
Sears Holdings Corporation  December 2014 - June 2015
Sears Holdings Corporation  July 2013 - December 2014
Fanatics, Inc.   March 2011 - July 2013
Dreams Retail   January 2010 - March 2011
Dreams Retail   August 2008 - January 2010
Various companies  June 2004 - August 2008
University Directories  May 2006 - August 2006

Skills
E-commerce, Email Marketing, Retail, Sales, Omniture, Competitive Analysis, Digital Media, Merchandising, Advertising, Online Marketing, Product Marketing, Analytics, Business Development, SEO, Marketing, Event Planning, Project Management, SEM, Online Advertising, Social Media Marketing, Web Analytics, Google Adwords, Direct Marketing, Digital Marketing, Social Media, Brand Management, Marketing Strategy, PPC, Customer Acquisition, Google Analytics, Management, Mobile Marketing, Account Management, Search Advertising, Interactive Marketing, Brand Development, Affiliate Marketing, SQL, Microsoft Office, Microsoft Excel, Business Objects

Education
Keller Graduate School of Management of DeVry University   2015 — 2018
MBA, Business Intelligence and Analytics Management

University of Illinois at Chicago   2006 — 2007
BS, Marketing

Experience
Autopart International  August 2009 - Present
Midtown Bridge, LLC   September 2007 - Present
Dreams Retail   November 2008 - July 2009
Consignment Sports/Sports Exchange   June 2005 - June 2007
Auto Lenders  2003 - 2005
Hockey Director/Supervisor of Officials   2001 - 2003
Family Game Room/Halloween Adventure   1999 - 2001
Arrell Daewoo of Toms River   1998 - 1999
Mack Auto Mall   1996 - 1998

Skills
Automotive, Automotive Aftermarket, Sales Management, Automobile, Vehicles, Profit, Customer Satisfaction, Sales Operations, Sales, Customer Retention, B2B, Account Management, Parts, New Business Development, Inventory Management, Purchasing, Team Building, Customer Service, Dealer Management, Marketing Strategy, Team Leadership, Strategic Planning, Budgets, Store Management, Continuous Improvement, P, Retail, Inventory Control, Merchandising

Education
Marist College   2001 — 2003
Bachelor of Arts (BA), History

Ocean County College   1998 — 2001
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Experience
Morgan Stanley  January 2015 - Present
The Chicago School of Professional Psychology  June 2011 - Present
Sears Holdings Corporation  April 2014 - January 2015
Sears Holdings Corporation  July 2013 - January 2015
CDW  January 2012 - July 2013
Dreams Retail   September 2011 - January 2012
Norwood Crossing/ Lakeview Nursing Rehabilitation Center   June 2010 - April 2011
The Chicago School of Professional Psychology  April 2010 - April 2011
Networking With Impact   September 2010 - December 2010
The Chicago School of Professional Psychology  December 2009 - December 2010

Skills
Microsoft Office, SPSS, Healthcare, Online Research, Professional..., Community Networking, Social Media Relations, Nonprofit Leadership, Volunteer Coordination, Newsletter Publishing, Charities, Mentoring, Survey Development, Data Analysis, Volunteer Management, Contract Recruitment, Taleo, ADP E-Time, ADP ezLaborManager, Exit Surveys, Organizational..., Webinar Management, Webinar Development, Social Media, Leadership Development, Job Analysis, Newsletters, Recruiting, Talent Acquisition, Leadership, Succession Planning, New Hire Orientations, HRIS, Nonprofits, Personnel Management, Social Media Marketing, Interviews, Training, Onboarding, Talent Management

Education
The Chicago School of Professional Psychology   2009 — 2011
M.A. in Industrial Organizational Psychology

Governors State University   2008 — 2009
B.A. in Psychology, Psychology

College of DuPage   2005 — 2007
A.A. in Pscyhology, Psychology

Experience
AFN  March 2013 - Present
AFN  October 2011 - March 2013
Kaplan University  March 2011 - September 2011
Dreams Retail   December 2010 - January 2011

Skills
Customer Service, Employee Training, Training, Leadership, Microsoft Excel, Inventory Management, Logistics, Shipping, Transportation..., Academic Administration, Higher Education, Student Affairs, Data Entry, Recruiting, Interviews

Education
Eastern Illinois University   2006 — 2010
Bachelor of Arts (BA), Psychology

Experience
Carmel Catholic High School  November 2014 - Present
Fanatics, Inc.   June 2012 - September 2014
Dreams Retail   March 2011 - June 2012
Dreams Retail   July 2007 - March 2011
Field of Dreams  April 2006 - July 2007
Field of Dreams  April 2004 - April 2006

Skills
Retail, Merchandising, E-commerce, Customer Retention, Customer Service, Customer Experience, Sales, Marketing, Customer Satisfaction, Account Management, Sales Operations, Inventory Management, Forecasting, Sales Management, Team Leadership, Project Management, Operations Management, Team Management, Cross-functional Team..., Change Management

Education
St. Ambrose University   1985 — 1989
Bachelor of Arts (BA), Communications, Business & Music, Summa Cum Laude

Dowling High School   1981 — 1985

Experience
EZLinks Golf LLC  2014 - Present
Fanatics, Inc.   2012 - 2014
Dreams Retail   2010 - 2012
Resolution Media  2009 - 2010
Performics  2007 - 2009

Skills
PowerPoint, Management, Omniture, Google Adwords, Forecasting, Google Analytics, Marketing, PPC, Analytics, Online Marketing, A/B testing, Retail, Campaign Management, E-commerce, Landing Page..., Advertising, Email Marketing, MSN AdCenter, SEM, Affiliate Marketing, Conversion Optimization, Digital Marketing, Display Advertising, Interactive Marketing, Mobile Marketing, Online Advertising, Organic Search, Search Advertising, Strategy, Web Analytics

Education
The University of Kansas   2001 — 2006
Marketing, Business Administration

Experience
Spectrum Communications & Consulting, Inc   July 2012 - Present
Pheasant Run SEO   November 2012 - Present
Windy City Novelties, Inc.   April 2011 - August 2011
Daniels Chiropractic Office   May 2010 - August 2010
The Olive Tap  August 2007 - October 2009
Zenon Company   May 2009 - August 2009
Dreams Retail   2009 - 2009

Skills
Social Media Marketing, Social Media Development, SEO, SEO copywriting, SEM, Photography, Photoshop, Data Mining, Google Adwords, Social Media, Freelance Writing, Photo Editing, Blogging, Facebook, Web Design, Press Releases, Dreamweaver, Web Marketing, Image Editing, Marketing, Online Marketing, SEO Copywriting

Education
Carthage College   2007 — 2012
BA, Marketing

Experience
McGladrey  January 2015 - April 2015
Northern Illinois University  January 2014 - December 2014
Dreams Retail   December 2011 - July 2013

Skills
Microsoft Excel, Microsoft Word, Access, Peachtree, Internal Controls, Teamwork, Leadership, Project Management, Time Management, Accounting, Sales, Social Media, Event Planning, Customer Service

Education
Northern Illinois University   2015 — 2016
Master's Degree, Accounting

Northern Illinois University - College of Business   2011 — 2015
Bachelor of Science in Accountancy, Accounting, Alumni

Experience
RTS Realtime Systems  July 2013 - August 2014
Dreams Retail   May 2012 - August 2012
Illinois Institute of Technology  August 2010 - May 2011

Skills
Software Development, Relational Databases, C#, Java, SQL, Applications Software..., iOS development, .NET, Objective-C, C, Microsoft SQL Server, MySQL, Haskell, Functional Programming, Parallel Programming, Machine Learning, Lucene, Version Control, Tortoise SVN, Subversion, Windows, Linux, Git, Parsing, Android, Computer Science, Distributed Systems, Algorithms, Eclipse, C++, Databases, Bash, Programming, Shell Scripting, Software Engineering, Visual Studio, Artificial Intelligence, Android Development, Object Oriented Design, OOP, Vim, Database Design, Multithreading, Data Structures, Unix Shell Scripting, LINQ, Unix, Software Design

Education
Illinois Institute of Technology   2012 — 2013
Master's degree, Computer Science, 3.80

Illinois Institute of Technology   2009 — 2013
Bachelor's degree, Computer Science, 3.49

Experience
Fanatics, Inc.   May 2012 - Present
Dreams Retail   April 2006 - May 2012
The Data Corp   2003 - 2006
VCNI   1998 - 2003

Skills
Web Design, Mobile Web Design, Logo Design, Photoshop, Adobe Creative Suite, Quality Assurance, Omniture, Graphic Design, E-commerce, Wordpress, Lightroom, Interaction Design, WordPress, Dreamweaver, User Experience, User Interface Design, Social Media

Education
St. Clair College   2001 — 2004
Bachelor, Computer Science

Experience
Tillys  April 2015 - Present
Tillys  August 2014 - April 2015
Tilly's  August 2013 - August 2014
Bed Bath & Beyond  May 2010 - August 2013
Dreams Retail   October 2009 - February 2010
Everything But Water  November 2006 - October 2009
Wet Seal, Inc  March 2006 - October 2006

Skills
Customer Service, Merchandising, Retail, Visual Merchandising, Sales, Microsoft Office, Microsoft Excel, Inventory Management, PowerPoint, Microsoft Word, Social Media, Fashion, Social Networking, Teamwork, Time Management, Leadership, Training, Team Building, Inventory Control, Retail Sales, Cashiering, Store Management, Loss Prevention, Store Operations, Merchandise Planning, Assortment, Planograms, Profit, Driving Results, Management, Hiring, New Store Openings, Employee Training, Recruiting, Shrinkage, POS, Customer Satisfaction, Apparel, Team Leadership, Sales Management, Window Displays, Styling, Trend Analysis, Strategic Planning

Education
DePaul University   2005 — 2008
Psychology

Experience
Fanatics Authentic  January 2014 - Present
Dreams Retail   March 2007 - January 2014
uBid.com  January 2001 - December 2006
Fansedge  January 2000 - December 2000
Whittman-Hart  1996 - 2000
Venture Software Systems   1994 - 1996
Total Business Solutions Inc   1993 - 1994

Skills
E-commerce, Vendor Management, Web Analytics, Management, Software Project..., Agile Methodologies, Retail, Analytics, Start-ups, Project Management, SEM, Team Leadership, Strategic Planning, Executive Management, Enterprise Architecture, Marketing, Sales, Microsoft SQL Server, Cloud Computing, Business Intelligence, IT Strategy, Multi-channel Retail, Inventory Management, Google Adwords, Customer Experience, SOA, SEO, Social Media, SQL, Social Media Marketing, Business Analysis, Omniture, Web Applications, .NET, Web Services, Contract Negotiation, Virtualization, Budgets, New Business Development, C#, SDLC, Cross-functional Team..., Agile Application..., Software Implementation, Business Process..., Amazon Web Services, Technology Roadmapping, JSON, IT Infrastructure...

Education
University of Madras   1990 — 1993
Master of Computer Applications (MCA), Computer Science

Experience
Nordstrom  July 2015 - Present
Lucid State LLC   April 2001 - Present
Fanatics, Inc.   October 2014 - January 2015
Sound ReCreation, Inc.   March 2000 - January 2015
Fanatics, Inc.   July 2013 - October 2014
Fanatics, Inc.   August 2012 - July 2013
Dreams Retail   March 2011 - August 2012
Dreams Retail   February 2010 - March 2011
Dreams Retail   January 2009 - February 2010
Dreams Retail   May 2008 - January 2009

Skills
E-commerce, Email Marketing, Marketing, SEM, Analytics, Affiliate Marketing, Online Marketing, SEO, Management, Digital Marketing, PPC, Online Advertising, Leadership, Strategy, Social Media, Retail, Executive Management, Advertising, Team Leadership, Multi-channel Marketing, Social Media Marketing, CRM, Comparison Shopping..., Sales, Employee Relations, Web Marketing, Search Advertising, Budgets, Entrepreneurship, Event Planning, Marketing Strategy, Google Adwords, P&L Responsibility, Training & Development, Employee Recognition, Pricing Strategy, Web Analytics, Omniture, Creative Direction, P&L Management, Store Management, Employee Training, Weddings, Customer Service, Strategic Planning, Account Management, Team Building, Customer Acquisition

Education
University of Illinois at Urbana-Champaign   1987 — 1991
no degree, Industrial and Organizational Psychology

Experience
Personal Sabbatical  January 2014 - April 2015
TJ's Seal Kare   April 2013 - December 2014
HARPER COLLEGE (WED) CAREER STIMULUS PROGRAM   June 2011 - September 2014
Lake Forest School of Management   May 2011 - October 2013
Dreams Retail   October 2012 - December 2012
SPAAN Tech, Inc.   December 2009 - July 2010
Apex Consulting Engineers   September 2008 - April 2010
FLUIDCLARITY   July 2006 - April 2007
City of Park Ridge, Illinois   1996 - 2006
Clark Dietz, Inc.   March 1990 - June 1996

Skills
Customer Service, Training Skills, People Skills, Proposal Writing, Policy, Coaching, Strategic Planning, Planning, Public Speaking, Problem Solving, Team Building, Public Relations, Microsoft Office, Negotiation, Writing, Excel, Budgeting, Administration, Event Management, Customer Relations, Research, Social Media, Program Management, New Business Development, Employee Relations, Leadership Development, Team Leadership, Word, Teamwork, Analysis, Business Strategy, Coordination, Marketing Strategy, Teaching, Management Consulting, Mentoring, Government, Business Analysis, Emotional Intelligence, Microsoft Word, Microsoft Excel, Project Planning, Budgets, Outlook, Leadership, Training, Management, System Administration, Marketing, Project Management

Education
Lake Forest Graduate School of Management   2011 — 2014
ONGOING, MBA

University of Illinois at Urbana-Champaign   1978 — 1984
Civil Engineering

Maine South High School

Maine South High School

Maine South High School

Experience
Fanatics, Inc.   February 2015 - Present
Fanatics, Inc.   June 2012 - Present
Dreams Retail   August 2010 - June 2012
Dreams Retail   September 2008 - August 2010
Dreams Retail   April 2008 - September 2008
Dreams Retail   August 2007 - April 2008
Dreams Retail   October 2006 - August 2007
AVD Archaeological Services   October 2005 - September 2006
Illinois Transportation Archaeological Research Program  October 2004 - October 2005

Skills
Retail, Customer Service, Marketing, Microsoft Office, Microsoft Excel, E-commerce, Sales, Project Management, Management, Team Leadership, Operational Planning, Operations Management, Process Improvement, Continuous Improvement, Business Development, Business Relationship..., Event Management, High Growth Companies, Strategic Planning, Logistics Management, Real Estate Transactions, Inventory Control, Inventory Management, Inventory Analysis, Warehouse Management, Data Analysis, Shipping & Receiving, Mergers & Acquisitions

Education
University of Illinois at Urbana-Champaign   2001 — 2005
Bachelors, Classical History & Anthropology

Loyola

Experience
Fanatics, Inc.   January 2015 - Present
Fanatics, Inc.   May 2013 - Present
Dreams Retail   August 2012 - May 2013
Lifetime Brands  2011 - 2011

Skills
Chinese, Microsoft Excel, Microsoft Word, Business Strategy, Supply Chain Management, Purchasing, Customer Service, Market Research, PowerPoint

Education
American University   2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General

Culver Military Academy   2004 — 2008

Experience
1800flowers.com  March 2015 - Present
Sears Holdings Corporation  February 2013 - March 2015
Fanatics, Inc. (formerly Dreams Retail)   November 2010 - February 2013
Dreams Retail   March 2010 - December 2010
Dreams Retail   October 2009 - February 2010
Dreams Retail   May 2009 - September 2009

Skills
E-commerce, Inventory Management, Merchandising, Retail, Customer Service, Sales, Visual Merchandising, Apparel, Forecasting, Assortment, Fashion, Multi-channel Retail, Purchasing, Trend Analysis, Marketing

Education
Northern Illinois University
B.A., Economics

Experience
McGladrey  January 2011 - Present
@mosphere   January 2002 - January 2011
Dreams Retail   September 2010 - December 2010
PepsiCo.  July 2006 - October 2006
CapGemini  April 2005 - July 2006
Northwestern University  November 2004 - April 2005
IAPAC   March 2003 - November 2004
UnumProvident  2000 - 2001

Skills
Onboarding, Applicant Tracking..., Customer Service, Scheduling, Employee Relations, Interviewing, Talent Acquisition, E-Verify, PHR, Interviews, Sourcing, Recruiting, Talent Management

Education
Illinois State University   1995 — 2000
BS, Project Management

DePaul University

National University of Health Sciences

Experience
Hudson Media Services   January 2009 - Present
Steiner Sports Marketing  2007 - 2009
Dreams Retail   2006 - 2007
Universal McCann  2005 - 2005

Skills
Negotiation, Buying, Account Management, Media Planning, Social Media Marketing, Social Media, Email Marketing, Online Advertising, Microsoft Office, Facebook, Sports Marketing, Google Adwords, Digital Media, Traditional Media, Microsoft Excel, Marketing, Media Buying, New Media, Media Strategy, Advertising, Public Relations, Marketing Communications, Social Networking, Radio, Television, Online Marketing, Digital Marketing, Integrated Marketing, Brand Management, Entrepreneurship, Sponsorship, Mobile Marketing, Digital Strategy, New Business Development, Advertising Sales, SEM, Business Development, Interactive Marketing, Brand Awareness, Direct Marketing, Brand Development, Relationship Marketing, Strategic Partnerships, PPC, Event Marketing Strategy, Event Based Marketing, Corporate Events, Direct Mail, Content Strategy, Mobile Advertising

Education
University of Delaware   2001 — 2005
BA, Communications

West Orange High School   1998 — 2001

Experience
Insurance Quotes   June 2015 - Present
Four Winds Interactive  July 2012 - June 2015
PSI  January 2012 - July 2012
Dreams Retail   November 2009 - January 2012
LPS  2008 - 2009
PSI  2008 - 2008
TEKsystems  2008 - 2008
Americatab   2005 - 2006

Skills
C#, Microsoft SQL Server, XML, Web Services, .NET, ASP.NET, SQL, Visual Studio, Object Oriented Design, Web Applications, Agile Methodologies, Software Development, IIS, JavaScript, Scrum, TFS

Education
Bowling Green State University   2000 — 2002
MS, Computer Science

The Ohio State University   1995 — 1998
BA

Experience
Lightning Solutions   August 2009 - Present
Dreams Retail   July 2008 - August 2009

Education
University of Michigan-Dearborn   2015 — 2015
Master's degree, Supply Chain Management

Michigan State University   2003 — 2008

Experience
Fanatics, Inc.   June 2011 - November 2014
Hewitt Associates  September 2010 - June 2011
Dreams Retail   September 2006 - January 2009
Dreams Retail   May 2004 - September 2006
Unitrin, Inc  December 1999 - March 2004
CCH Incorporated  February 1994 - December 1999

Skills
E-commerce, Retail, Sales, Purchasing, Leadership, Forecasting, Training, Merchandising, Customer Service, Team Building, Time Management, Customer Retention, Pricing, Teamwork, Inventory Management, Account Management

Education
Purdue University   1989 — 1993
B.A., Communications, Minors in English, Psychology

Experience
Fanatics, Inc.   April 2014 - Present
Fanatics, Inc.   April 2013 - April 2014
Fanatics, Inc. (Formerly Dreams Retail)   April 2011 - April 2013
Dreams Retail   April 2008 - March 2011
Dreams Retail   April 2006 - March 2008
Dreams Retail   April 2005 - March 2006
Dreams Retail   October 2004 - March 2005

Skills
Inventory Management, Merchandising, Retail, Assortment, Sales, Product Development, Pricing Strategy, Profit, Supplier Evaluation, Strategic Planning, Profit Margins, Vendor Negotiations, Vendor Management, Financial Reporting, Strategic Financial..., Internet Strategy, Omni Channel Retailing

Education
Indiana University Bloomington   2000 — 2004
Bachelor of Science (BS), Sport Marketing and Management and Business Foundations

Experience
Oakland Unified School District  August 2015 - Present
West Side Summit Charter School   January 2015 - May 2015
Self Employed  June 2012 - December 2014
Forum Real Estate Group  June 2014 - August 2014
Grinnell College Student Government Association  May 2013 - December 2013
NESA Center for Strategic Studies   June 2013 - July 2013
Grinnell College  April 2012 - November 2012
Billy Casper Golf  April 2011 - August 2011
Dreams Retail   October 2010 - January 2011

Skills
Customer Service, Inventory Management, Time Management, PowerPoint, Event Planning, Teamwork, Microsoft Word, Microsoft Excel, Microsoft Office, Social Media, Access, Event Management, Sales, Community Outreach, Social Networking, Research, Fundraising, Spanish, Nonprofits, Volunteer Management, Photoshop, Team Leadership, Team Building, Politics, SPSS, English, Outlook, Tutoring, Critical Thinking, Teaching, Data Analysis, Student Affairs

Education
Loyola Marymount University
Special Education and Teaching

Grinnell College   2011 — 2014
B.A, Political Science

Amideast   2013 — 2013
Arabic and Area studies

Glenbrook South High School   2005 — 2009
H.S. Diploma

Experience
Fanatics, Inc.   June 2015 - Present
Bistro on the River   June 2014 - Present
Sears Holdings Corporation  June 2013 - June 2015
Fanatics, Inc. (Formerly Dreams Retail)   August 2010 - June 2013
Dreams Retail   February 2009 - July 2010
Dreams Retail   February 2008 - February 2009
Dreams Retail   August 2007 - February 2008
Dreams Retail   November 2006 - August 2007
CareerBuilder.com  June 2006 - October 2006

Skills
E-commerce, Customer Service, Merchandising, Corporate Communications, Omniture, Retail, Social Media, Customer Experience, Multi-channel Retail, Leadership, Email Marketing, Customer Retention, Management, Account Management, Inventory Management, Online Marketing, Time Management, Affiliate Marketing, Sales, Marketing, Web Analytics, PPC, Project Management, Online Advertising, Social Media Marketing, SEM, Analytics, Digital Marketing, Direct Marketing, Google Analytics, Google Adwords, Product Marketing, Customer Acquisition, Marketing Strategy, Advertising, SEO, Competitive Analysis, A/B testing, Mobile Marketing, Brand Management, Conversion Optimization, Brand Development, Interactive Marketing, Campaign Management, Facebook, Market Planning, Social Networking, Marketing Communications, Digital Strategy, Microsoft Office

Education
University of Iowa   2002 — 2006
BA, Communications, Journalism

University of Iowa

Experience
Menards  April 2010 - March 2011
Dreams Retail   December 2009 - January 2010
AT&T/CMR/Innovative Staffing Solutions   May 2007 - September 2007
2006  March 2003 - August 2006

Education
Eastern Illinois University   2005 — 2009
Bachelor of Arts, Psychology, Sociology, Criminal Justice

Experience
Deltak  October 2014 - Present
Fanatics, Inc.   March 2012 - June 2014
Dreams Retail   March 2011 - March 2012
Delaware North Companies  September 2010 - March 2011
Sears Holdings Corporation  June 2010 - September 2010
Delaware North Companies  July 2007 - June 2010
Delaware North Companies  December 2006 - July 2007
Maverick Trading - Great Point Capital, LLC   September 2005 - December 2006

Skills
Google Adwords, Retail, E-commerce, Omniture, Social Media Marketing, Email Marketing, SEM, Social Media, Online Advertising, Online Marketing, Web Analytics, SEO, PPC, Google Analytics, Merchandising, Marketing, Digital Marketing, Marketing Strategy, Analytics, Customer Service, Sales, Event Planning, Marketing Communications, Direct Marketing, Brand Management, Facebook, Account Management, Journaling, Note Taking

Education
University of Missouri-Columbia   2001 — 2004
BA, Computer Science

DePaul University
Master of Business Administration (M.B.A.), E-Business

Experience
University of Texas HABLA Lab   January 2014 - August 2015
EF Chicago   July 2011 - January 2013
Maximo Nivel  March 2010 - July 2011
Dreams Retail   November 2009 - January 2010
BidClerk  June 2008 - July 2009

Skills
ESL, Teaching English as a..., Teaching, Spanish, Curriculum Development, Language Teaching, Adult Education, Customer Service, English, Tutoring, International Education, Public Speaking, Intercultural..., Nonprofits, Classroom Management, Community Outreach, Volunteer Management, Microsoft Office, Microsoft Word, Microsoft Excel, Foreign Languages, PowerPoint, Lesson Planning, TESOL

Education
The University of Texas at Austin   2013 — 2015
Speech-Language Pathology/Pathologist

Indiana University Bloomington   2004 — 2008
Bachelor's of Arts, Psychology

Experience
Dreams Retail   May 2010 - Present
Dreams Retail   January 2008 - May 2010
Dreams Retail   November 2007 - January 2008
Robert's Italian Deli   February 2003 - November 2007

Education
Metropolitan State College of Denver   2006 — 2008
N/A, Criminal Justice

Experience
Whole Foods Market  September 2013 - Present
Chicago Park District  June 2011 - July 2013
eTechnologies, Inc.   January 2013 - February 2013
Dreams Retail   October 2010 - January 2011
Susquehanna University  January 2008 - May 2010
Susquehanna University  September 2007 - May 2010

Skills
Text Editing, Blogging, Facebook, Customer Service, Social Media, Editing, Proofreading, Creative Writing, Social Networking, Copywriting, Writing, WordPress, AP Style, Feature Articles, Press Releases, Fundraising, Public Relations, Public Speaking, Event Planning, Higher Education

Education
Susquehanna University   2006 — 2010
Bachelor of Arts (B.A.), Creative Writing

Francis W. Parker School   2002 — 2006
High School Diploma

Experience
Alphagraphics Chicago North   June 2013 - Present
Dreams Retail   October 2012 - May 2013
Aerial System Applications   May 2006 - August 2011
BreakForm PC   July 2007 - August 2010

Skills
Ticketing Systems, Web Content Management, Photoshop, Web Design, CSS, Order Management, 95 Wpm, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Help Desk Support, HTML 5, Lotus 123, Lotus Notes, Email, Speaking to the Public, Meeting people, Organizing files, Listening to others, Budgeting expenses, calculating numerical..., Handling Complaints, Handling detail work, Planning agenda/meetings, Teaching/instructing/tra..., Microsoft Lync

Education
College of Lake County   2010 — 2014
Management of Information Systems, Management Information Systems, General

Experience
Fanatics, Inc.   August 2013 - June 2015
Dreams Retail   January 2008 - August 2013
Dreams Retail   March 2005 - January 2008
Dreams Retail   February 2003 - March 2005
FansEdge  August 2002 - February 2003
Marsh Affinity Group Services  April 2001 - March 2002
Design Central  March 2000 - April 2001
Condominium Insurance Specialists of America, Inc. (CISA)   May 1997 - March 2000
Condominium Insurance Specialists of America, Inc. (CISA)   May 1996 - May 1997
Condominium Insurance Specialists of America, Inc. (CISA)   May 1994 - May 1996

Skills
Building Leadership..., Positive Behavior..., Dedicated Professional, Dedication to..., Internal & External..., Customer Experience..., Driving Efficiency, creating clarity, Positive Work..., Employee Engagement, Employee Recognition, Warehouse operations, Fulfillment, Quality assurance, Inventory control, Commercial insurance, Contact center..., Contact reduction, Dropship servicing, Vendor compliance, Brick and mortar store..., Project management, Facilities planning, Training, P & L management and..., Recruiting and..., SMART goal setting, Creating and..., Quality Assurance, Inventory Control, Order Fulfillment, Warehousing, Contact Center..., E-commerce, Leadership, Account Management, Budgets, Customer Retention, Customer Service, Commercial Insurance, Facilities Management, Customer Satisfaction, Project Management, Inventory Management, Change Management, Sales, Retail, Customer Experience, Remaining calm in a..., Management

Education
University of Illinois at Chicago   1988 — 1993
Bachelor of Arts (B.A.), Architecture/Degree in Architectural and Art History

Geneva Community High School   1984 — 1988
High School Diploma, College prep