eBryIT, Inc.
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eBryIT, Inc. Employees
Robert Half Technology May 2015 - Present
ExecuTeam August 2014 - May 2015
CompuCom February 2014 - June 2014
New Caney ISD 2013 - 2013
Pomeroy 2011 - 2011
eBryIT, Inc. August 2010 - September 2010
Getronics March 2008 - September 2008
Skills
Laptops, Windows 7, Windows XP, Troubleshooting, XP, A+ Certified, System Deployment, Cisco Technologies, Desktop Computers, Network+, Wireless Networking, Hardware Support, Windows XP Pro, Windows 7 Migration, A+ Certified IT..., Microsoft Certified..., CCNA, SOHO, LAN Switching, Cisco Routers, Cisco IOS, Cisco Certified, Hard Drives, RAM, Processors, Wireless Routers, Cabling, Ethernet, TCP/IP, IP Addressing, Subnetting, Motherboards, Video Cards, Sound Cards, Hardware Installation, Gigabit Ethernet, Operating Systems, Computer Hardware, Active Directory, Windows 8, Microsft Server 2003, Microsoft Server 2008, Routing, Switching, CompTIA A+, Windows Server
Education
Lone Star College System 2011 — 2014
Associate of Applied Science, Computer Networking Specialization, Information Technology
Lone Star College System 2005 — 2006
Certificate, Network Administrator Certification (CCNA), Information Technology
Avid Technology Resources June 2010 - January 2013
eBryIT, Inc. May 2008 - March 2010
Skills
Computers, Networking, Troubleshooting, Windows, Windows Security, Firewalls, Virus Removal, Efficiency, Hardware
Education
Dakota County Technical College 2009 — 2013
Two Year Diploma, Management Information Systems, General
Sheet Metal Workers' International Association September 2014 - Present
eBryIT, Inc. January 2013 - Present
Mob September 2008 - February 2009
Henry Mechanical January 2005 - January 2008
Skills
Computer Hardware, Software Installation, HVAC
Education
Hartnell College 2014 — 2016
Associate's Degree, Computer Systems Networking and Telecommunications
Beaverhead County High
MEAG Power December 2004 - Present
eBryIT, Inc. 2008 - 2011
City of Marietta June 2003 - November 2003
City of Acworth April 2003 - June 2003
Cobb EMC October 1988 - March 2003
Skills
Outlook, Access, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Troubleshooting, Customer Service, Project Planning, Research, Project Management, Public Speaking, Strategic Planning, Active Directory, Software Installation, Testing, Electric Power, SCADA, Program Management, Analysis, Process Improvement
Education
Gainesville State College 2010 — 2013
Bachelors of Arts in Technology Management, Electrical, Electronics and Communications Engineering
Floyd College/Georgia Highlands 1999 — 2008
Associates Degree in Applied Technology, Electrical/Electronics Maintenance and Repair Technology
Etowah High School Woodstock, Georgia
Kingman County Hospital March 2013 - Present
eBryIT, Inc. January 2013 - February 2013
High Touch IT September 2012 - December 2012
Convergys November 2008 - June 2012
Lil’ Bit of Paradise November 2006 - May 2007
State of Idaho December 2005 - February 2006
McDonald's Corporation February 2002 - December 2005
St. Luke's Regional Medical Center - May 2005 - July 2005
Skills
Customer Service, Call Center, Data Entry, Cashiering, Time Management, Microsoft Office, Inventory Management, Microsoft Excel, Troubleshooting, Microsoft Word, Phone Skills, Customer Experience, Outlook, Phone Etiquette, Linux System..., Linux Server, Windows 7, Windows Server, Microsoft SQL Server, System Administration, Windows Vista, Computer Hardware, Telephone Skills, Sales, DHCP, Help Desk Support, Management, Software Installation, XP, Operating Systems, Active Directory, Technical Support, Antivirus, VPN, Remote Desktop, Call Centers, Windows XP
Education
ITT Technical Institute 2011 — 2013
Associate of Applied Science Degree, Information Technology - Computer Network System
ITT Technical Institute-Wichita 2010 — 2012
Associate of Applied Science Degree in Information Technology - Computer Network System, Information Technology
Milian Institute Idaho 2004 — 2005
Administrative Assistance Medical/Dental, Certificate
River Ridge High School Olympia, Washington
Native Staffing August 2011 - Present
Kforce June 2010 - Present
eBryIT, Inc. July 2009 - Present
Self Employed Automotive Detailing June 2008 - Present
Pisanellos Pizza August 1994 - Present
Boy Scouts of America June 2010 - July 2012
Penta Carrer Center November 2007 - June 2009
Skills
Windows 7, Servers, Computer Hardware, Technical Support, Troubleshooting, XP, Windows, Microsoft SQL Server, Operating Systems
Education
Bowling Green State University 2002 — 2005
Master of Arts (M.A.), Counselor Education/School Counseling and Guidance Services
Bowling Green State University 1997 — 2000
B.S. Education, Parks, Recreation and Leisure Studies
Johns Landscaping March 2014 - Present
Self Employed May 2005 - Present
Ancira Enterprises November 2012 - March 2014
eBryIT, Inc. August 2011 - November 2011
The Walt Disney Company January 2011 - May 2011
Skills
Customer-focused Service, Computer Diagnostics, Computer Repair, Networking, Cable Management, Electrical..., Data Logging, Inventory Control, Problem Solving, Reverse Engineering, Automotive Repair, Band Management, Studio Recording, Dog Training, Carpentry, Projector Installation, Home Theater...
Education
San Antonio College 2009 — 2010
eBryIT, Inc. 2009 - Present
BMC Solutions 2006 - 2009
A1 FILM LAB 2005 - 2006
Consultant 2004 - 2005
Knight Apparel 1999 - 2004
Skills
Mac OS X, PC, Software Installation, Microsoft Office, Multimedia, Digital Imaging, After Effects, Web Development, Wordpress, Adobe Creative Suite, Photoshop, Illustrator, OS X, Promethean Board, Hardware Installation, Photography, Documentaries, Digital Photography, DI, Animation, Sound Design, Pro Tools, Video, Video Editing, Dreamweaver, Windows 7, Technical Support, Troubleshooting, Laptops, Windows XP, Help Desk Support
Education
Fashion Institute of Technology
Photography
eBryIT, Inc. October 2012 - Present
Lateef Graves January 2011 - Present
Costco Wholesale September 2007 - September 2011
Skills
Troubleshooting, Customer Service, Software Documentation, Microsoft Office, Technical Support, Inventory Management, Windows, Computer Repair, Computer Maintenance, Networking, Inventory Control, Cooking, Food Service, Software Installation, Culinary Skills, Operating Systems, Windows 7, Laptops, Printers, Computer Hardware, Management, Security, Switches, Linux, Customer Satisfaction, Training, XP, Budgets, Process Scheduler, Windows XP, Microsoft Word, TCP/IP, Risk Management, Risk Assessment, Hardware Diagnostics, Hardware Support, Hardware, Cloud Computing, Computer Security, Computer Science, Hardware Installation, Network Hardware, VPN, Routers, DNS, WAN, LAN-WAN, Information Technology, Healthcare Information..., Windows XP Pro
Education
ITT Technical Institute 2014 — 2015
Bachelor's Degree, Information Technology - CyberSecurity
ITT Technical Institute 2010 — 2012
Associate of Science Degree, Computer Network Systems
ITT Technical Institute-Atlanta 2010 — 2012
Associate of Science (A.S.), CNS
New York Restaurant School 1995 — 1996
Degree, Culinary Arts
ITT Technical Institute-Norwood
cns, 3.36
Independent Jr Level Information Technology Specialist February 2015 - Present
Randstad Technologies, formerly Technisource February 2015 - March 2015
BAI Inc September 2014 - January 2015
Freelance Computer Support Specialist June 2014 - September 2014
Tolt Solutions January 2014 - June 2014
Tolt Service Group December 2012 - January 2014
Robert Half Technology 2014 - 2014
Albany Computer January 2009 - May 2012
R&R Solutions August 2008 - January 2009
eBryIT, Inc. November 2006 - January 2009
Skills
Windows 7, XP, Laptops, Software Installation, Computer Hardware, Hardware, Troubleshooting, Printers, Technical Support, Windows Vista, Networking, Routers, Computer Repair, Workstations, Windows XP Pro, Help Desk Support, Desktop Computers, Dell Computers, Antivirus, Microsoft Office, Hardware Installation, Virus Removal, Wireless Networking, Norton Ghost, Remote Desktop, Hardware Support, Computer Maintenance, Customer Service, Information Technology, Install, Outlook, CompTIA A+ Certification, Peripherals, Data Recovery, Software, Disaster Recovery, Data Migration, Wireless Routers, POS Installation, Custom Computer Builds, Setting Up Multi-boot..., Windows 95, Windows 2000, Microsoft Windows 98, Servers, Firewalls, CompTIA A+, Windows XP, Operating Systems
Education
Darton College 2015 — 2017
Associate of Science (AS), Computer Information Technology
Computer Education Institution 2003 — 2003
Certificate for PC Support Technician and A+ Certification, Computer Installation and Repair Technology/Technician, 3.750 GPA
PCDI 2001 — 2003
Vocational/Technical Certificate for School of Computer Repair, Computer Repair; Information Technology, B+
Cox Communications October 2014 - Present
NSPI March 2011 - September 2014
Dragon*Con, Inc September 2008 - 2014
Anime Weekend Atlanta September 2013 - 2013
eBryIT, Inc. August 2006 - 2011
Encore Lex Solutio, Inc. April 2004 - 2004
Infin, Inc. June 2001 - 2004
EarthLink Business August 2000 - 2002
Skills
Project Management, Troubleshooting, Quality Assurance, Leadership, Event Management, Business Analysis, Continuous Improvement, ITIL, Service-Now, Kaseya, Software Documentation, Visio, System Deployment, Active Directory, Team Management, Account Management, Virtualization, Service Desk, Social Networking, ServiceNow
Education
Southern Polytechnic State University 1997 — 1998
Computer Engineering
XPO Last Mile August 2014 - Present
GRM Document Management 2013 - 2014
eBryIT, Inc. 2013 - 2014
eBryIT, Inc. 2010 - 2014
eBryIT, Inc. 2010 - 2014
Skills
Customer Service, Access, Networking, Troubleshooting, Software Documentation, System Administration, Windows 7, Training, Vendor Management, Technical Support, Microsoft Office, Project Planning, Management, Windows, Customer Satisfaction, Project Management, PowerPoint, Public Speaking, Time Management, Leadership, Microsoft Excel, Sales, Team Leadership
Education
Kennesaw State University - Michael J. Coles College of Business 2009 — 2014
Bachelor's Degree, BBA Management, GPA 3.3
Creekview High School 2006 — 2009
Larson-Juhl Inc October 2015 - Present
Tyler Technologies July 2013 - September 2015
eBryIT, Inc. April 2013 - July 2013
Landis+Gyr 2008 - 2013
HelpWrite September 2004 - June 2008
Chattahoochee Terrace Homeowners Association 1992 - 2006
Bizbrains, LLC October 2003 - September 2004
Aquent June 2004 - June 2004
Mirant Americas Energy Marketing July 2001 - October 2003
Row Ten Analog 1998 - 2003
Skills
Technical Writing, Software Documentation, Visio, Online Help, Technical Documentation, Adobe Acrobat, SharePoint, Editing, FrameMaker, RoboHelp, Project Management, Training, Photography, Technical Communication, HTML, SnagIt, Videography, Content Management, Manuals, Microsoft Office, Instructional Design, Agile Methodologies, User Experience, Captivate, Analysis, Usability Testing, Software Development, Adobe Creative Suite, Multimedia, Management, E-Learning, XML, Information Architecture, Photoshop, Marketing, Human Resources, Leadership, Product Development, Quality Assurance, Interviews, Dreamweaver, Newsletters, Content Development, Cross-functional Team..., Telecommunications, Budgets, Project Planning, Employee Training, Illustrator, Mobile Devices
Education
Oglethorpe University 2000 — 2003
MBA, Tactical and Strategic Leadership, Operational Analysis concepts, 3.7 GPA
Southern Polytechnic State University 1994 — 1999
B.S., Technical and Professional Communication, 3.5 GPA
Clayton State University
Associate of Arts (A.A.), Music Theory and Composition
AIS - Advanced Imaging Systems June 2014 - Present
ITT Technical Institute May 2013 - June 2014
Geek Squad November 2012 - May 2013
eBryIT, Inc. August 2012 - November 2012
Carrabba's Italian Grill March 2011 - September 2012
Skills
Active Directory, Network Administration, Cisco Technologies, Windows 7, Computer Hardware, Computer Repair, Windows XP, Windows Server, Windows Vista, Wireless Networking, Microsoft Office, Customer Service, Windows, Help Desk Support, Linux, Network Security, XP, Computer Security, Computer Network..., Dell Computers, Dell Workstations, Ubuntu, Cisco Routers, Sales, Network Design, Windows XP Pro, Windows 2000, Customer Satisfaction, Dell PowerEdge Servers, Avaya IP Telephony, Avaya Communication..., Netgear, ShadowProtect, Digital Imaging, Document Imaging, SQL, Backup Solutions, Server Administration, Microsoft Server 2008, Microsoft Windows, Computers, Management, Sales Management, Computer Games, Avaya, Cisco, Microsoft SQL Server
Education
ITT Technical Institute-Myrtle Beach 2011 — 2013
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Spartanburg Methodist College 2004 — 2005
Business Administration and Management, General
eBryIT, Inc. May 2015 - Present
Avnet November 2014 - Present
Transource Computers May 2009 - January 2014
Transource Computers September 1998 - October 2013
Skills
Hardware, Operating Systems, Troubleshooting, XP, Windows XP, Servers, Software Installation, Laptops, Windows 7, Computer Repair, Leadership, Program Management
Education
Paradise Valley Community College 2013 — 2013
A+
Glendale Community College 1995 — 1999
CIS, 3.4
IAIA 1975 — 1976
High scool deploma, Art/Art Studies, General, 75
eBryIT, Inc. 2007 - Present
Micdavids.com Webmaster January 2007 - January 2008
Rescuecom September 2005 - July 2007
Computer Doctor January 1999 - January 2001
Skills
Laptops, Software Installation, Servers, Help Desk Support, Dell Computers, Hardware, CompTIA A+ Certification, Networking, Dell PowerEdge Servers, Microsoft Office, HP Server Hardware, Data Recovery, Dell PowerVault, Dell Workstations, Virus Removal, MCSE 2003, Microsoft SQL Server, SMD Repair, Technical Support, Printers, Windows 7, Active Directory, System Deployment
Education
Massachusetts Institute of Technology 2001 — 2005
Bachelor's degree, Computer Engineering
Navistar Inc August 2012 - March 2013
eBryIT, Inc. May 2012 - July 2012
National Oilwell Varco-Tuboscope April 2010 - May 2011
Greenes Energy August 2009 - April 2010
National Oilwell Varco-MdTotco July 2008 - April 2009
US Navy February 2005 - February 2008
Skills
Computer Hardware, Windows 7, XP, Troubleshooting, Windows, Microsoft Office, Operating Systems, Software Installation, Customer Service, Active Directory, Network Administration, System Administration, Windows Server, Computer Repair, Printers, Help Desk Support, System Deployment
Education
ITT Technical Institute-Little Rock 2012 — 2013
Network Systems Administration, Networking, 3.96
2005-2008 United State Navy
Rising Sun Transportaion Corp. January 2013 - July 2015
eBryIT, Inc. January 2015 - June 2015
Apex / Suntrust June 2013 - January 2015
Personal Development February 2012 - December 2012
Bowhead Systems Management November 2010 - February 2012
IFMC June 2008 - November 2010
Skills
Requirements Analysis, Microsoft Office, Front-end Software..., Back-end Software..., Technical Support, Attention To Detail, Customer Satisfaction, Testing, Healthcare Information..., Help Desk Support, Windows, Software Project..., Integration, Public Speaking, Training, Software Documentation, Data Analysis, SQL, SharePoint, Technical Writing, Analysis, Troubleshooting, SDLC, Customer Service, Team Leadership, HTML, Process Improvement, Access, Microsoft Excel, Project Management, Editing, PowerPoint, Databases, MS Project, Quality Assurance, CMMI, Microsoft SQL Server, Quality Center, Regression Testing, Test Cases, Visio, Agile Methodologies, Leadership, Management, Security, Vendor Management, HP Quality Center, Microsoft Project, Oracle
Education
Webster University 2000 — 2003
Bachelor of Science (B.S.), Computer Science
Henry Ford Community College
Associate of Science (AS), Computer and Information Systems Security/Information Assurance
TEKsystems October 2014 - Present
eBryIT, Inc. June 2013 - Present
Skills
Active Directory, Computer Hardware, Computer Repair, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Network Administration, PowerPoint, Research, Software Installation, Team Leadership, Teamwork, Troubleshooting, Windows, Windows 7, Windows Server, Windows XP
Education
ITT Technical Institute-Little Rock 2012 — 2014
eBryIT, Inc. June 2013 - Present
Dell July 2009 - Present
Xerox April 1973 - February 2003
Skills
Project Management, Customer Satisfaction, People Skills, Computer Hardware, People-oriented, Computer Software..., Microsoft Office, Wireless Networking, Windows 8.1, Windows 7, Microsoft Office Xp, Computer Repair, Computer Hardware..., Computer Maintenance, Virus Removal, Norton Ghost, Laptops, Dell Computers, Windows XP Pro, Software Updates, Desktop Computers, Printers, Networking, Windows, Technical Support, Troubleshooting, Windows XP, Operating Systems
Education
Manhattan College
Evander Child H.S Bronx NY
eBryIT, Inc. August 2012 - Present
ITT Technical Institute March 2012 - December 2014
Randstad Staffing Services July 2013 - October 2013
Education
ITT Technical Institute Charlotte 2012 — 2014
Associate's Degree, Network and System Administration/Administrator
Cuyahoga Community College
Consumer Credit Counseling Service/ ClearPoint Credit Counseling Solutions January 2015 - Present
BeavEx, Inc. August 2014 - January 2015
eBryIT, Inc. May 2014 - August 2014
Hattiesburg Public School District August 2008 - December 2013
Skills
Microsoft Exchange, Troubleshooting, System Administration, Servers, Security, Active Directory, VMware, Operating Systems, Windows 7, Networking, Windows XP, Technical Support
Education
University of Southern Mississippi 2003 — 2008
Bachelor of Science (B.S.), Information Technology
Privately Contracted October 2014 - Present
eBryIT, Inc. December 2013 - October 2014
Green's Tree Removal May 2008 - June 2013
Hess Corporation September 2005 - April 2008
Price is Right Tree Service April 2000 - July 2005
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Computer Networking, Wireless Networking, Computer Repair, Networking, Information Technology, Troubleshooting, Windows 7, Computer Hardware, System Administration, Active Directory, Technical Support
Education
Western Governors University 2014 — 2016
Bachelor's Degree, Information Technology/Security Emphasis
ITT Technical Institute-Columbia 2011 — 2013
Associate of Applied Science (A.A.S), Comuper Networking
Texas Health Resources March 2012 - Present
Dell May 2009 - February 2012
eBryIT, Inc. 2007 - 2009
TGI Fridays September 1998 - January 2008
Bennigans South Cooper Arlington 1992 - 1994
Skills
EMR, Computer Repair, Project Management, Healthcare, XP, Windows 7, EHR, Epic Systems, Healthcare Information..., Hospitals, HIPAA
Education
University of North Texas 2013 — 2014
Applied Technology and Performance Improvement, Junior
University of North Texas 1995 — 2001
Biology
Navico October 2014 - Present
ONEOK September 2012 - October 2014
Seminole Energy/Continuum Energy February 2010 - January 2012
eBryIT, Inc. June 2008 - January 2010
MassMutual Financial Group July 2007 - February 2008
Skills
Natural Gas, Gas, Management, Energy, Visio, Project Planning, Project Management, Sales, Microsoft Excel, Analysis, Financial Analysis, Microsoft Office, Process Improvement, Risk Management, Networking, Flow-Cal, Marine Electronics, Contract Negotiation
Education
Oklahoma State University 2002 — 2007
Bachelor of Business Administration, Finance, Risk Management
Oklahoma State University
Bachelor of Science (B.S.), Finance
eBryIT, Inc. August 2006 - Present
Kelly IT Resources 2010 - 2011
Unisys April 2010 - June 2010
Eastman Kodak October 2005 - April 2006
Education
ITT Technical Institute-Getzville 2003 — 2005
Associates Degree, Computer Networking Systems
eBryIT, Inc. 2008 - Present
eBryIT, Inc. 2008 - Present
Skills
Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Research, Training, Operating Systems, System Administration, Technical Support
Education
Tennessee Technological University 2010 — 2014
Management Information Systems, General
Centennial High School 1998 — 2000
Macon County High School 1996 — 1998
Baker & McKenzie September 2015 - Present
TTX Company May 2014 - July 2015
United States District Court, Northern District of Illinois August 2014 - December 2014
Murphy & Murphy May 2013 - April 2014
eBryIT, Inc. July 2012 - August 2012
Cook County Circuit Court May 2011 - April 2012
Skills
Legal Writing, Legal Research, Microsoft Office, Public Speaking
Education
Loyola University Chicago School of Law 2012 — 2015
Juris Doctor
Loyola University Chicago 2010 — 2012
Bachelor of Arts (B.A.), Political Science
North American Bancard June 2006 - Present
YOR Health April 2014 - April 2014
ONEOK March 2012 - April 2014
eBryIT, Inc. November 2011 - March 2012
R&R Solutions August 2010 - October 2011
Skills
Microsoft Office, Excel, Customer Service, Word, PowerPoint, Outlook, English, Windows, Research, Photoshop, Teaching, Budgets, Public Speaking, HTML, Editing, Negotiation, Strategic Planning, Data Entry, Access, Microsoft Excel, System Administration, Active Directory, Administration, Analysis, Blogging, Business Intelligence, Computer Hardware, Facebook, Leadership, Management, Marketing, Microsoft Word, Networking, Online Marketing, Project Management, Project Planning, Recruiting, Sales, Security, SharePoint, Social Media, Social Media Marketing, Social Networking, Software Documentation, Team Building, Team Leadership, Testing, Time Management, Training, Troubleshooting
Education
El Camino College 1999 — 2000
Computer Science
Hawthorne High 1988 — 1992
Diploma, Basic Skills and Developmental/Remedial Education
Self-employed February 2009 - Present
Fidelis-Technologies February 2009 - Present
eBryIT, Inc. June 2007 - July 2012
Tech Assist December 2006 - July 2007
Skills
Telecommunications, Customer Service, Project Management, Microsoft Office, Team Leadership, Troubleshooting, Microsoft Excel, Sales, Program Management, Linux, Strategic Planning, Management, Wireless, Account Management, Team Building, VoIP, Process Improvement, Sales Management, Business Analysis, Servers, Testing, Software Installation, Printers, Laptops, Networking, Customer Satisfaction
Education
Texas State Technical College Waco 2004 — 2006
Associate of Science (A.S.), Biomedical Technology/Technician
Texas State Technical College Waco 2004 — 2006
Associate of Science (A.S.), Medical Imaging Systems Technology
McKesson Health IT September 2014 - Present
UST Global January 2014 - Present
eBryIT, Inc. September 2011 - December 2013
Skills
Microsoft Excel, Microsoft Office, Linux, JavaScript, Windows, System Administration, Java, Computer Hardware, Operating Systems, Network Security, Windows Server, SQL, Computer Security, Microsoft Word, Windows 7, C, Troubleshooting, MySQL, Customer Service, Team Leadership, HTML, C++, Databases, Testing, Management, SharePoint, Microsoft SQL Server, Project Planning, Quality Assurance, Software Quality..., Test Planning, Test Cases, QA Automation
Education
ITT Technical Institute-Atlanta 2012 — 2014
Bachelor’s Degree, Information System Security (ISS)
ITT Technical Institute-Atlanta 2010 — 2012
Associate’s Degree, Information Technology
University of Phoenix
Management Information Systems and Services
eBryIT, Inc. September 2014 - Present
Bob - The PC Guy May 2004 - Present
Aaron's, Inc May 2014 - August 2014
Acosta Sales & Marketing January 2014 - April 2014
Matthew Warren Industries November 2013 - December 2013
Aerotek March 2013 - October 2013
The Scotts Miracle-Gro Company March 2012 - October 2012
MarketSource September 2011 - March 2012
Streetlinks August 2010 - June 2011
Best Buy October 2009 - January 2010
Skills
Call Centers, Customer Service, Cold Calling, Account Management, Customer Satisfaction, Marketing, Selling, Microsoft Office, Sales, Merchandising, B2B, Telemarketing, Client Services, Salesforce.com, Customer Relations, Call Center, Retail, Sales Management, Time Management, Customer Experience, Word, Excel, Problem Solving, Teamwork, Public Speaking, Corporate Communications, Sales Process, Strategic Negotiations, Outstanding time..., Team Leadership, Organization &..., Analytical Skills, Creative Problem Solving, Brainstorm Facilitation, Windows XP Pro, Windows 7, Internet Explorer, Software Installation, Hardware Diagnostics, Hardware Installation, IT Operations, IT Hardware Support, Help Desk Support, Desktop Publishing, IT Solutions, Management, Leadership, Networking, Team Building, Troubleshooting
Education
Ball State University 1988 — 1997
Bachelor of Science, Journalism
eBryIT, Inc. August 2010 - Present
Peak Systems, Inc. April 2010 - Present
Smart Source Technologies, Inc December 2010 - September 2014
ABBTECH September 2013 - July 2014
Global Resources Ltd July 2009 - February 2013
Automated Computer Services September 2010 - March 2011
GDH Consulting September 2009 - September 2010
Skills
Servers, Windows 7, Switches, Network Administration, Technical Support, Routers, Networking, Laptops, Printers, Help Desk Support, CCNA, Computer Repair, Security
Education
NetTrain Technical Institute 2008 — 2009
Certification of Completion, Cisco CCNA and Microsoft MCSE Certifications
Burlington County College 1996 — 1999
A.A.S., Management Information Systems
Burlington County College 1990 — 1993
A.A., Business Administration
Client Technology Services February 2015 - Present
Decision One - http://decisionone.com/ - North America's Largest independent IT support organization February 2015 - Present
KFORCE GLOBAL SOLUTIONS, INC 2013 - Present
Barrister Global Services Network 2013 - Present
SmartSource Technical Staffing 2013 - Present
eBryIT, Inc. 2013 - Present
ROBETEK TeleMedia January 2009 - Present
Skills
Motion Graphics,..., Print & Web Design, Marketing, Creative Direction, Photography, Brand Development, Web Design, Social Media, Editing
Education
Pitt Community College 2010 — 2013
Advertising/Graphics Design, Advertising & Graphics Design, Total GPA 3.89
Edgecombe Community College 1987 — 1988
Engineer's Degree, Basic Electronics, Incomplete
Accenture June 2014 - Present
Lifetime Living February 2013 - May 2014
eBryIT, Inc. November 2007 - May 2014
Pace October 2011 - April 2012
Premier Fulfillment Inc. June 2011 - October 2011
JCPenney November 2007 - May 2008
Skills
ServiceNow, ITIL, JavaScript, Java, Client Side Scripting, Business Workflows, Microsoft Office, Customer Service, Technology, SQL, Team-oriented, Eclipse, Employee Training, Supervisory Skills, Microsoft Excel, Team Leadership, Data Migration, CMDB, Discovery, Incident Management, Change Management, Problem Management, Knowledge Management, Service Catalog
Education
The University of Texas at San Antonio 2012 — 2014
Bachelor of Business Administration (BBA), Management Information Systems, General
Maintech, Incorporated April 2015 - Present
Sarcom January 2009 - Present
eBryIT, Inc. 2008 - Present
Areftech Computer Services January 2000 - Present
Net-MD April 2010 - April 2011
Skills
Computer Repair, Troubleshooting, Networking, Software Installation, Customer Service, Windows, New Business Development, Sales, Sales Management, Small Business, Web Design, Computer Hardware, Strategic Planning, Team Building, Laptops, Windows 7, Hardware, Servers
Education
Nashville State Community College
Computer Science
Watkins College of Art Design & Film
Loyola University Medical Center at Maywood May 2014 - Present
eBryIT, Inc. September 2012 - May 2014
Northern Trust Bank July 2008 - March 2011
BMC Solutions, Inc August 2004 - July 2008
Skills
Detail oriented with..., A self motivated person..., Ability to learn new..., Document test results..., Document all the test..., Ensures compliance with..., Develop test plan, test..., Have solid...
Education
Villanova University 2012 — 2013
Master Certification, Software Testing
DeVry University 1999 — 2002
Bachelor's degree, Computer Science
Pomeroy June 2014 - Present
Black Box Network Services March 2014 - March 2014
eBryIT, Inc. September 2013 - November 2013
Peak Systems - Texas May 2013 - May 2013
Sullivan and Cogliano April 2013 - May 2013
ITT Technical Institute September 2010 - September 2012
Florence-Darlington Technical College June 2010 - July 2010
Skills
Windows XP, Active Directory, Switches, System Administration, Technical Support, TCP/IP, Operating Systems, Troubleshooting, Windows, Laptops, Wireless Networking, Cabling, Windows 7, Computer Hardware, Networking, Windows Server, Computer Repair, Workstations, Software Installation
Education
ITT Technical Institute-Columbia 2010 — 2012
Associate of Science (A.S.), Computer Networking Systems
Independence University
Computer Application Programming
Philips May 2010 - Present
eBryIT, Inc. November 2009 - May 2010
WorldWide Tech Services April 2007 - May 2010
Circuit City September 2003 - November 2005
Skills
Web Professional..., SQL Server, SQL, Healthcare IT, DICOM, HL7, Healthcare Information..., Microsoft SQL Server, Windows Server, Troubleshooting, Active Directory, Windows 7, Hardware, Servers, Software Installation, Software Documentation, Computer Hardware, Technical Support, XP, System Administration, Networking, Windows XP, Visio
Education
Western Governors University 2012 — 2014
B.S. I.T, Network Administration
Indian River Community College 2004 — 2007
A.A, General Education
eBryIT, Inc. December 2013 - Present
Skills
I have a CDL I have..., Windows 7, Windows, Computer Hardware, Cisco Technologies, Networking, TCP/IP, Windows Server, Computer Repair, Troubleshooting, Wireless Networking, Active Directory, Network Security, Network Administration, Microsoft Office, Routers, Cisco Routers, DHCP, Switches, Software Installation, DNS, Network Design, VPN, System Administration, Hardware, Servers, Technical Support, Firewalls, Security, Operating Systems, Linux, Computer Maintenance, VMware, Customer Service, Cisco IOS, Laptops, Information Technology, Hardware Support, Desktop Computers, Routing, Red Hat Linux, Workstations, Wireless, Visio, Hardware Installation, Cabling, Apache, Remote Desktop, Ubuntu, Microsoft Technologies
Education
ITT Technical Institute-Harrisburg 2011 — 2013
Associate's degree, Network and System Administration/Administrator
Ralph R McKee Voc.&Tech High School 1979 — 1983
eBryIT, Inc. May 2015 - Present
Signature HealthCare October 2011 - Present
SEIU 2004 - 2010
Geisinger Health System/ formally known as Mercy Hospital November 2004 - September 2008
Skills
Windows 7, Software Configuration, Ghost Imaging, Computer Hardware..., Linux (Fedora and Red..., LAN-WAN, TCP/IP, SAP (Systems..., Computer Hardware, Microsoft Word, Siebel, Technical Support, Microsoft Office, Microsoft Excel, PowerPoint, Healthcare, Community Outreach, Public Relations, Teaching, Mental Health, Clinical Research, Community Organizing, Nonprofits, Marketing Communications, Research, Public Speaking, Customer Service, Strategic Planning
Education
ITT Technical Institute-Kennesaw 2012 — 2015
Associate of Science (A.S.), Computer Network Systems Administration
Marywood University 1995 — 1996
Nursing, Geriatrics
Peak Systems (New York, NY August 2012 - Present
Avalon Holding Group January 2006 - Present
Dell April 2013 - 2015
Goldie Montana Dezign,LLc January 2008 - April 2013
AIG 2013 - 2013
TEKsystems 2013 - 2013
eBryIT, Inc. 2012 - 2012
Skills
A+ Certified, Microsoft Office, Apple, Windows, Windows Server, Business, Wireless Networking, Computer Network..., POS, Automotive Electronics, Surveillance, home security system, Computer Hardware, Real Estate, Networking, Sales, Marketing, New Business Development, Social Networking, Troubleshooting
Education
Bunker Hill Community College 2008 — 2010
Computer information systems and Business Admin
Mitchell College 2001 — 2009
A.A, Liberal Arts
Dean College 1997 — 1998
business
Rogers High School
Transamerica September 2013 - Present
DruryCode.com May 2013 - Present
Transamerica October 2012 - September 2013
eBryIT, Inc. July 2012 - October 2012
GoDaddy April 2012 - June 2012
US Army August 2006 - November 2011
Skills
BMC Atrium CMDB, BMC Remedy, Web Development, Programming, ITIL, SDLC, Military Experience, System Administration, Troubleshooting, Software Documentation, Information Technology, Unix
Education
Kaplan University 2013 — 2015
Associate’s Degree, Information Technology
ITT Technical Institute-Cedar Rapids 2012 — 2013
eBryIT, Inc. January 2009 - Present
Dell January 1995 - Present
R.C.S. Electronics 1991 - Present
AT&T UVERSE February 2009 - September 2009
3A MOBILE LOCKSMITH February 2000 - September 2009
Sarcom January 2003 - November 2004
Garfield Suites Hotel January 2001 - November 2004
MERRY WEATHER LEATHER July 2002 - December 2002
COURT ST DELI October 2001 - January 2002
TOWER PLACE MALL SECURITY July 2001 - August 2001
Skills
Computer Hardware, Software Installation, Programming Languages, Network Programming, C++, Visual C++, Borland C++, Borland Delphi, Visual C#, HTML scripting, HTML 5, JavaScript, CoffeeCup, Microsoft Technologies, Adobe Creative Suite, IBM Certified, Microsoft Certified..., Microsoft Certified..., Microsoft Certified..., Microsoft SQL Server, Cisco Certified, IIS, Apple Certified, Mac OS X, A+ Certified IT..., A++, CCNA, CCNP Certified, FreeBSD, Solaris, Linux System..., Suse, Backtrack, Machine Code, Oracle ASM, Bash, Telnet, Telex, Procomm Plus, .NET, QuarkXPress, Windows NT, Microsoft Office Xp, Windows Server, Windows 7, Windows Vista, DOS, Perl Script, PHP, Qbasic
Education
NEWPORT ALTERNATIVE 1999 — 1999
GED, GRADUATED
N.R.I. - National Radio Institute 1992 — 1994
Programming / PC Repair, GRADUATED
Cambridge Technical Institute 1991 — 1991
DATA ENTRY, 16 Typing Classes, GRADUATED
eBryIT, Inc. March 2014 - Present
Top Gun Services Robins Air Force Base January 2014 - January 2015
eBryIT, Inc. 2014 - 2015
eBryIT, Inc. 2014 - 2015
eBryIT, Inc. 2014 - 2015
Robins CommissaryRobins Air Force Base March 2004 - September 2013
Spherion Staffing Solutions October 2011 - January 2012
DeCARobins Air Force Base January 2011 - July 2011
Skills
Software Installation, Active Directory, Virus Prevention, System Installations..., Software Configuration, S/F Conversion, Windows..., Software Diagnostics, Statistical Reporting, System Upgrades., Backup and Restoring..., Internet Explorer, Netscape Navigator, . Mozilla, Chrome,..., Repairs, services, and..., Arranging workstations..., Constructing and..., Assembly, PC H/W Designs and..., Desktop Maintenance, Maintenance & Repair, H/W Installation &..., Scanners, Printers,..., Modems (DSL & Dial-up)..., DVD/CD/RW Memory Chips, SCSI/IDE/EIDE Hard..., Bluetooth, Touchpad,..., Wi-Fi, Wireless...
Education
Central Georgia Technical College 2008 — 2012
Associates of Applied Science, Computer Support Specialist, 14
eBryIT, Inc. May 2015 - Present
DonLeoDesigns September 2012 - Present
Insight Global November 2014 - December 2014
AT&T September 2013 - September 2014
The Lorge School September 2005 - July 2013
Skills
Windows, Mac, Graphics, Photoshop, Dreamweaver, Illustrator, InDesign, Technical Support, Networking, Adobe Creative Suite, Software Installation, Windows XP, Routers, OS X, Maintenance & Repair, Windows 7, Wireless Networking, Help Desk Support, Hardware, Computer Repair, Cabling, Network Administration, Customer Service, HP, Desktop Computers, Troubleshooting, Social Media, Computer Hardware, Microsoft Excel, Microsoft Office, Graphic Design, Research, Project Management, Leadership
Education
Southern New Hampshire University 2015 — 2017
Bachelor's degree, Graphic Design
Technical Career Institutes 1999 — 2002
Associate of Science (A.S.), Industrial Electronics Technology/Technician
eBryIT, Inc. June 2014 - Present
jaboservices September 2011 - December 2014
Jr. Service Inc, FL, USA May 2006 - July 2011
Skills
Windows Services, Windows 2000, Windows XP Pro, Windows Vista, Power Director, Windows 7, Windows Server, Windows, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Computer Hardware, Software Installation, Software Project..., Adobe Photodeluxe, Image Editing, Image Processing, Image Manipulation, Digital Image Processing, Acronis True Image, Norton Ghost, Norton Utilities, IT Hardware Support, Hardware Diagnostics, Hardware Installation, Network Hardware, Linux, Troubleshooting, Project Management, Windows XP, Networking, Laptops, Management, Printers, Leadership, Servers, Active Directory, VPN, Switches, Hardware
Education
Havana 1985 — 1987
Computer Sciences, Computer Science
University of Havana 1984 — 1987
Computer sciences, Computer Science, bachelor degree
Havana Higher Polytechnic Institute 1979 — 1984
Civil Engineer, Hidraulic Engenieer, bachelor degree
Self-Employed 2010 - Present
eBryIT, Inc. July 2008 - October 2011
University of Illinois at Urbana-Champaign October 2010 - January 2011
The Sage Group February 2009 - April 2009
Self-Employed August 2005 - January 2009
J & W Trucking Inc. January 2005 - August 2005
Self-Employed September 1996 - December 2004
University of Wisconsin-Parkside August 1998 - August 1999
Laurits R Christensen Associates June 1994 - May 1995
University of Wisconsin Milwaukee September 1992 - December 1993
Skills
C++, Python, Algorithms, Testing, Perl, Programming, Operating Systems, Software Engineering, Computer Science, Java, Optimization, Hardware, Computer Security, OOP, Databases, Data Mining, C, Statistics, Analysis, Cryptography, Data Analysis, Engineering, Data Structures, Applied Mathematics, Customer Relations, OOAD, SQL, Resource Management, Software Design, Linux, R, Documentation, Parallel Algorithms, OpenCL, noSQL, Probability Theory, Training Skills, Technical Writing, TCP/IP, Distributed Computing, Machine Learning, Agile, Fitness Consulting
Education
University of Phoenix 2007 — 2008
MS, Information Systems
University of Wisconsin-Milwaukee 1992 — 1993
MS-ABT, Computer Science
University of Wisconsin-Milwaukee 1987 — 1991
BS, Applied Mathematics
Coursera
Coursera
Fulton County Schools August 2015 - Present
MATRIX Resources April 2012 - Present
Cox Enterprises 2014 - 2014
American Cancer Society February 2012 - October 2013
eBryIT, Inc. November 2010 - February 2012
ProSys Information Systems May 2003 - September 2009
Skills
Help Desk Support, Help Desk Implementation, Data Center, Technical Support, CCNA, CCENT, Customer Service, Team Building, Teamwork, Team Leadership, Coaching, Project Management, AS400 Administration, Active Directory, Outlook, Microsoft Office, Office 365, Lync, Analytical Skills, Personal Development, Troubleshooting, Computer Hardware, Computer Repair, Management, Bomgar, Footprints, iSupport, BMC Remedy, Servers, Hardware Installation, Software Installation, Computer Hardware..., Data Center Relocation, Desktop Computers, Windows 7, Windows XP, Marketing, Marketing Strategy, Project Planning, Cisco Technologies, Laptops, HP, Networking, Hardware, Software Documentation, Windows, Cable Management, Cisco Networking, Configuration Management, Desktop Deployment
Education
Pacific Institute of Technology 2015 — 2016
Cisco Certified Network Administrator, Computer Systems Networking and Telecommunications
Atlanta Technical College 2001 — 2003
Marketing/Marketing Management, General
eBryIT, Inc. June 2014 - August 2014
Skills
Programming, Programming Languages, Java, C#, Microsoft SQL Server, Eclipse
Education
Georgia Southern University 2011 — 2015
Computer Science
First Citizens Bank June 2015 - Present
First Citizens Bank July 2014 - June 2015
Insight Global January 2014 - July 2014
HCL August 2013 - December 2013
Alphanumeric Systems January 2012 - August 2013
Alphanumeric Systems December 2011 - December 2011
Apex Systems October 2011 - December 2011
Insight Global October 2011 - October 2011
eBryIT, Inc. September 2011 - October 2011
Alphanumeric Systems July 2011 - September 2011
Skills
Troubleshooting, Computer Hardware, Networking, Active Directory, Printers, Microsoft Exchange, Operating Systems, Help Desk Support, IT Management, System Administration, Hardware, Program Management, Leadership, Management, Customer Service, Servers, XP, Software Documentation, Microsoft Office, Windows XP, Laptops, Customer Satisfaction
Education
New Horizons Computer Learning Center 2010 — 2010
Technical Certifications, Information Technology
East Stroudsburg University of Pennsylvania 2004 — 2009
BA, Literature
eBryIT, Inc. June 2014 - Present
Skills
Team Building, Public Speaking, Leadership, Customer Service, Management, New Business Development, Cpr Certified, Social Services, Microsoft Excel, Mental Health, Home Care, Healthcare, Case Managment, Nursing, Event Planning, Microsoft Office, Project Management, Microsoft Word, Case Management, Crisis Intervention, Hospitals
Education
Dekalb Technical College 2014 — 2016
Associate's degree, Architectural Drafting and Architectural CAD/CADD
eBryIT, Inc. June 2015 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Project Management, Leadership, Team Building, Teaching, Marketing, Sales, Social Media, Strategic Planning, Team Leadership, Training, Event Planning, Teamwork, English, Business Strategy, Public Relations
Education
Indiana University-Purdue University at Indianapolis 2013 — 2016
Sports Management Major & Business Minor
Charlotte Area Transit System January 2014 - Present
eBryIT, Inc. March 2013 - Present
US Airways December 2011 - September 2013
CNIC February 2013 - July 2013
ASIG March 2011 - March 2011
Aaron Rents, Inc. June 2009 - March 2011
Skills
Inventory Management, Microsoft Office, Customer Service, Customer Satisfaction, Access, Accounting, Auditing, Leadership, Microsoft Excel, Microsoft Word, Operations Management, PowerPoint, Process Improvement, Sales, Retail, Purchasing, Public Speaking, Problem Solving, Electronics, Software Installation, Logistics, Teamwork, Computer Hardware, Microcontrollers, Embedded Systems, Forklift Operator, Software Documentation, Troubleshooting, Team Building
Education
ITT Technical Institute -Charlotte NC 2012 — 2014
Bachelor of Applied Science (BASc), Electrical, Electronic and Communications Engineering Technology/Technician, 3.5
The University Texas System
Certificate, EMBEDDED System
ITT Technical Institute-Charlotte North 2010 — 2012
Associate of Science (AS), Computer electronics engineering technology.
University of Liberia 2005 — 2007
BBA, Account and Management
Cuttington university 2004 — 2005
Teacher's certificate, Teacher Education -Math, History, Science, 4.0
Southern Cross Corporation 2013 - Present
Southern Cross Corp Inc. 2013 - Present
eBryIT, Inc. 2012 - 2013
Go2IT Group 2011 - 2013
Olympic pool plastering January 2009 - January 2012
Skills
Microsoft Office, Six Sigma, MS Project, Troubleshooting, AutoCAD, Visio, Microsoft Excel, Windows, Computer Hardware, Operating Systems, Software Documentation, Windows Server, OS X, Technical Support, Computer Repair, Windows 7, TCP/IP, Windows XP, Laptops, Software Installation, Hardware, Help Desk Support, A Certified, Antivirus, Remote Desktop, Windows Vista, Routers, Testing, HP, Wireless Networking, Computer Maintenance, Hardware Installation, LAN-WAN, Dell Computers, Windows XP Pro, Microsoft Certified..., Desktop Computers, Computer Security, Virus Removal, Hardware Support, Disaster Recovery, Norton Ghost, DHCP, System Administration, Printers, Customer Support, Customer Service, Networking, Active Directory
Education
Interactive College of Technology-Chamblee 2011 — 2013
Associate's degree, Computer and Information Sciences and Support Services
Instituto Tecnologico De Las Americas (ITLA) 2003 — 2004
Computer Support Specialist, Information Technology
INFOTEP 2000 — 2002
Industrial Electrician, Electrician
Universidad Dominicana O&M 1998 — 2001
Engineer's degree, Industrial Engineering, NOt CONCLUDED
eBryIT, Inc. January 2014 - Present
Baird & Warner October 2012 - August 2013
Rogers Benefit Group October 2009 - June 2012
Education
Davenport University
Bachelor’s Degree, Business Administration and Management, General
Celtic Healthcare, Inc December 2014 - May 2015
eBryIT, Inc. March 2014 - June 2014
Paragon Development Systems August 2013 - December 2013
Apex Systems December 2010 - April 2011
OfficeMax February 2010 - December 2010
Toys R Us October 2009 - December 2009
Skills
Windows 7, BMC Remedy, Computer Hardware, Troubleshooting, Customer Service, Microsoft Office 2007, Software Installation, Windows Server, Technical Support, Customer Satisfaction, DNS, DHCP, Microsoft Exchange, LAN-WAN, Hardware, Databases, SharePoint, Call Center, Software Documentation, Access, Visio, Mac, Red Hat Linux, Windows NT, Unix, Active Directory, Ethernet, WiFi, Remote Access, Desktop Computers, Desktop Support..., Firewalls, Antivirus, Pointsec, Jabber, WARP, RSA Tokens, Linux, Service-Now, System Deployment, VMware, Training, Microsoft Office, Help Desk Support, Networking
Education
ITT Technical Institute-Arnold 2006 — 2009
Associate of Science (A.S.), Computer Systems Networking and Telecommunications, B
University of South Carolina Aiken January 2015 - Present
AT&T December 2013 - December 2014
eBryIT, Inc. September 2013 - December 2013
Hertz May 2012 - May 2013
Dixon SecurityPro LLC April 2011 - May 2012
Phoebe Putney Memorial Hospital August 2010 - December 2010
Albany State University June 2007 - December 2010
Skills
Microsoft Works, Microsoft Office, JSTOR, Customer Service, Telephone Skills, Payroll, Data Entry, Administrative..., Outlook, Office Management, Supervisory Skills, Fax, Time Management, PowerPoint, Access, Process Scheduler, System Administration, Microsoft Excel, Software Documentation, QuickBooks, Cpr Certified, Higher Education, Accounts Receivable, Management, Leadership
Education
South University 2011 — 2013
Masters of Science, Information Technology with Concentration in Network Administration
Albany State University 2006 — 2010
Bachelors, Business Management with a Concentration in Healthcare Administration
Whitehouse ISD December 2010 - Present
eBryIT, Inc. February 2009 - Present
eBryIT, Inc. February 2009 - Present
Skills
Word, PowerPoint, Excel, Microsoft Office, AutoCAD, System Deployment, Ghosting & Imaging, Dell Data Transfer Tools, Microsoft Word, Microsoft Excel, Windows 7, Troubleshooting, Windows, Access, Computer Hardware, Customer Service, Windows XP
Education
Tyler Junior College 1984 — 1985
none, Computer Science
Big Sandy High School 1980 — 1984
eBryIT, Inc. June 2015 - Present
Hanjin Shipping September 2008 - June 2014
Hill & Foss, Inc. January 2003 - September 2008
SolutionWorks Group, LLC September 2001 - January 2003
Earthlink Inc. March 2000 - March 2002
Skills
Ports, Shipping, Ocean, Logistics, Freight, Transportation, International Logistics, Inventory Management, Contract Negotiation, Supply Chain, Operations Management, Ocean Freight, Software Documentation, Customer Service, Microsoft Office, Analysis, Containerization, Maritime, Operating Systems, Ocean Transportation, Supervisory Skills, Process Improvement, Program Management, Container Terminals, Contractual Agreements, Equipment Repair, Maintenance & Repair, Microsoft Excel, Access, Cargo Security, Research, CompTIA Network+..., CompTIA A+ Certification, Computer Hardware, Networking, Network Administration, Windows 7, Active Directory, Troubleshooting, Windows XP, Technical Support, Help Desk Support, SAP, Telecommunications, Procurement, Windows Server, VLAN
Education
Georgia Perimeter College 2003 — 2004
Management Information Systems, General
The Westminster Schools 1990 — 1999
High School
Self-employed August 2004 - Present
Peak Systems December 2013 - December 2013
eBryIT, Inc. August 2012 - November 2012
Go2IT Group July 2006 - September 2008
Skills
Technical Support, New Business Development, Entrepreneurship, Troubleshooting, Windows 7, A+ Certified, Networking, Training, Customer Service, Workstations, Computer Hardware, Software Installation, Laptops, CompTIA A+, Public Speaking, Microsoft Office, System Administration
Education
Beachland Technology Group 2004 — 2004
CompTIA A+ PC Technician Certification
Cuyahoga Community College
Information Technology
eBryIT, Inc. November 1993 - Present
Musician January 1982 - November 2014
Lexus Computer Corp. 1991 - 1993
IBM 1988 - 1991
Skills
Logistics, Management, Laptops, Software Installation, Process Improvement, Project Planning, Cross-functional Team..., Project Management, Troubleshooting, Inventory Management, Networking, Computer Hardware, Vendor Management, Windows, Servers
Education
College of Continuing and Professional Education at KSU 1993 — 1995
Chattahoochee Technical College 1985 — 1989
Electronics Technology
eBryIT, Inc. October 2012 - Present
eBryIT, Inc. September 2012 - August 2014
eBryIT, Inc. September 2012 - August 2014
Insource Technology December 2011 - January 2012
ARAMARK October 1993 - March 2009
Skills
Internet Troubleshooting, Troubleshooting, Installing computers..., Connecting computers..., Ghost Imaging, Flight Dispatch, Technical Support, Windows 7, Active Directory, Computer Hardware, Microsoft Office, Networking, Operating Systems, Software Installation, Windows XP, TCP/IP, Windows, Linux, Windows Server, Printers, Network Security, Information Technology, Laptop Configuration
Education
American InterContinental University 2013 — 2014
Master's degree in Information Technology/Project Managemenrt, Information Technology /Project Management, 3.15
ITTTechnical Institute -Atlanta Ga 2009 — 2013
Bachelors Degree, Computer and Information Systems Security/Information Assurance, 3.70
Self-employed February 2002 - Present
eBryIT, Inc. January 2013 - June 2014
Skills
Disaster Recovery, IT Management, System Administration, Active Directory, Windows Server, Servers, Troubleshooting, VMware, Network Administration, Virtualization, Microsoft Exchange, IT Service Management, Windows 7, DNS
Education
ITT Technical Institute-Little Rock
Associate's degree, Network and System Administration/Administrator
Fast Enterprises, LLC May 2015 - Present
Illinois Institute of Technology August 2012 - May 2015
US Navy Reserve April 2006 - May 2015
eBryIT, Inc. July 2007 - July 2012
US Navy July 2001 - October 2005
Skills
Information Technology, Information Security, Project Management, IT Project & Program..., Research, Help Desk Support, Cisco IOS
Education
Illinois Institute of Technology 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Technology and Management specializing in Systems Security
College of DuPage 2009 — 2011
Information Technology and Management, Computer and Internetworking Technologies
Nike October 2014 - Present
eBryIT, Inc. October 2013 - Present
Nike August 2004 - October 2014
ENPULSE Energy Conservation, Inc. February 2014 - March 2014
Skills
Merchandising, Customer Service, Retail, Visual Merchandising, Operations Management, Sales Operations, Operational Excellence, Information Technology, Store Management, Loss Prevention, Supply Chain, Inventory Management, Forecasting, Inventory Control, Research, Management, Leadership, Time Management, Public Speaking
Education
ITT Technical Institute-High Point 2013 — 2015
Bachelor of Science (B.S.), Cybersecurity-Internet Security
ITT Technical Institute-High Point 2011 — 2013
Associate of Science (A.S.), Information Technology - Networking
North Carolina State University 2001 — 2003
Jacksonville High School 1997 — 2001
Affiliated Monitoring September 2013 - Present
eBryIT, Inc. June 2007 - Present
GameStop November 2012 - December 2012
Expressions 2011 - 2012
RU-tv July 2009 - May 2011
Macy’s November 2007 - December 2007
Skills
Troubleshooting, Training, Networking, Quality Assurance, Broadcast, Computer Hardware, Windows 7, Technical Support, Computer Repair, XP, Windows, OS X, Microsoft Office, Customer Service, Technical Writing, Software Documentation, Hardware, System Administration, Outlook, HTML, Windows XP
Education
Rutgers University 2008 — 2011
Journalism and Media Studies
Rutgers University-New Brunswick 2008 — 2011
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Brookdale Community College 2006 — 2008
Associate of Arts (A.A.), Television Broadcasting Technology/Technician
Ahold March 2015 - Present
MDI Group October 2014 - March 2015
Computer-Plus 2013 - 2014
eBryIT, Inc. June 2000 - July 2013
Skills
IBM AS/400, Line Printers, Laser Printers, Thermal Printers, Multi-Function Printers, Technical Support, Disk Arrays, Tape Sub Systems, Servers, Networking, Courses Currently In..., Hardware, Troubleshooting, Windows 7, Computer Hardware, Printers
Education
Bucks County Community College 1980 — 1989
Computer Science
Pennco Tech-Bristol 1977 — 1978
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
L-3 Communications January 2014 - Present
eBryIT, Inc. February 2013 - February 2014
Computer Service and Network Center November 2012 - February 2013
Engineer System Services July 2012 - November 2012
Apollo Health Street July 2011 - July 2012
Staples July 2010 - April 2012
Food Lion March 2006 - July 2010
Skills
Type 40 word per minute, Printers, Computer Hardware, Windows 7, Troubleshooting, Computer Repair, XP, Help Desk Support, Laptops, Technical Support, Software Installation, Windows Vista, Outlook, Windows XP Pro, Microsoft Office 2007, Remote Desktop, Networking, Hardware Support, Network Administration, Windows Server, Active Directory, DHCP, Antivirus, Desktop Computers, Hardware, Servers, Security, Windows XP, Wireless Networking
Education
Albany Technical College 2008 — 2010
Diploma, Computer Networking
Bexar County August 2012 - Present
Zale May 2009 - October 2012
Triple I February 2012 - August 2012
eBryIT, Inc. September 2011 - January 2012
Skills
see resume, Technical Support, Security, Laptops, Help Desk Support, Switches, Microsoft Exchange, Customer Service, Sales, Enterprise Software, Wireless, Printers, Purchasing, Visual Merchandising, Retail, Troubleshooting, Windows 7, Software Installation, Active Directory, Networking, Microsoft Office, Leadership
Education
ITT Technical Institute-San Antonio 2011 — 2013
•Bachelor Degree of Information Systems and Cyber Security (ISCS), Computer and Information Sciences and Support Services
ITT Technical Institute 2009 — 2011
Associate of Science Degree, Information Technology-(CNS)
John Marshall High School 1996 — 1999
High School Diploma
Smile Brands Inc. January 2014 - Present
Colors Pizza September 2013 - January 2014
BuyEfficient June 2010 - September 2013
eBryIT, Inc. October 2003 - September 2013
BuyEfficient August 2007 - June 2010
BuyEfficient February 2005 - July 2007
Hallmark Cards - Patti's Hallmark Greater San Diego Area August 2003 - February 2005
Starwood Hotels & Resorts Worldwide, Inc.- St. Regis Monarch Beach Resort and Spa, Dana Point, CA July 2001 - September 2002
DoubleTree by Hilton - Doheney Beach, Dana Point, CA December 2000 - July 2001
Sierra National January 2000 - December 2000
Skills
Outlook, Inventory Management, Purchasing, A+ Certified, Food & Beverage, Customer Service, Scheduling, Receiving, Shipping, Catering, Hospitality Management, Hotel Management, Process Scheduler, Budgets, Team Building, Hospitality, Sales Management, Restaurants, Management, Hospitality Industry, Resorts, Procurement, Hotels, Revenue Analysis, Distribution Center..., Pricing, Sales, Leadership, Forecasting, Operations Management, Customer Satisfaction, Contract Negotiation, Income Statement, Retail, Microsoft Office, Inventory Control, Training, Strategic Planning, Account Management, Food, New Business Development, Vendor Management, Project Planning, Team Leadership, Cross-functional Team..., Sourcing, Cost Control, Negotiation, Process Improvement, Access
Education
Coleman University 2001 — 2003
Associate, Science; Computer Applications and Networks
Rockland Community College 1997 — 1998
A.S. Hospitality Management, Applied Science; Hospitality and Tourism
Rackspace, the #1 managed cloud company October 2014 - Present
C3 Cyber Club August 2014 - October 2014
eBryIT, Inc. July 2014 - October 2014
AERO Transfer & Logistics August 2013 - November 2013
Booz Allen Hamilton May 2011 - August 2011
Skills
Customer Service, Networking, Windows 7, Troubleshooting, Microsoft Office, PowerPoint, Microsoft Word, People Skills, Analysis, Interpersonal..., Data Analysis, Business Analysis, Network Technology, Network Development, Windows 8, Windows Vista, Computer Hardware..., Computer Hardware..., Software Installation, Tier 1, Tier 2, Linux, Document Management, Software Documentation, Sales, Desktop Imaging, Laptop Imaging, System Administration
Education
ITT Technical Institute-Chantilly 2012 — 2014
Associate of Applied Science (AAS), Network System Administration, 3rd Quarter Student
Hewlett-Packard Enterprise Services April 2015 - Present
Top Group Technologies, LLC January 2015 - Present
Kforce Inc September 2014 - October 2014
TEKsystems September 2011 - August 2013
eBryIT, Inc. November 2010 - August 2011
NCW Resources October 2010 - October 2010
The Experts May 2010 - October 2010
Apex Systems January 2010 - May 2010
DISA August 2008 - August 2009
eBryIT, Inc. formally BMC Solutions January 2007 - March 2009
Skills
Network Security, Troubleshooting, Information Assurance, Computer Hardware, LAN site Survey, Software Installation, Software Implementation, Soft Skills, Software Training, LAN/WAN, Customer Service, Blackberry, Computer Security, Computer Repair, Electronics, Consumer Electronics, Power Electronics, DIACAP, Data Transfer, Encryption, Email Encryption, Internet Security, Active Directory, Active Client, Windows Server 2003, Windows 7, Windows XP Professional, IT Service Management, Windows Vista, Teamwork, HP Printers, Xerox Printers, Network Administration, System Administration, Level 3 Support, Client, Windows Server, Computer Forensics, Security, DoD, Vulnerability Assessment, XP, Networking, Information Security, Security+, SharePoint, Windows XP, CompTIA Security+
Education
Capitol Technology University 2011 — 2012
Master's Degree, Infomation Assurance, GPA 3.6667
Defense Acquisition University 2009 — 2009
Certificate, Infomation DoD Acquisition
USDA Graduate School 2008 — 2009
certificates, US Gov professonal training
Capitol College 2005 — 2007
Masters of Science, Network Security
Capitol College 2001 — 2005
BS, Software and Internet Applications
Capitol College 1999 — 2001
AAS, Computer Engineering Technology
HD Supply November 2014 - Present
eBryIT, Inc. June 2011 - October 2014
General Dynamics Information Technology January 2008 - June 2011
Solution: Unitech October 2007 - December 2007
Adventist Health System - Information Services March 2007 - September 2007
Orange County Public Schools July 2004 - March 2007
Seminole County Public Schools November 2003 - July 2004
Seminole County Public Schools September 1998 - November 2003
Orange County Public Schools September 1997 - September 1998
Skills
DNS, Firewalls, Microsoft Exchange, DHCP, VMware, VMware ESX, Servers, VPN, Active Directory, Windows Server, Switches, Virtualization, vSphere
Education
University of Phoenix
MIS, Masters of Information Systems
Seminole State College of Florida
AS, Computer Engineering
University of Central Florida 1996 — 1998
Florida Teaching Certificate, Math Education 6-12
University of Central Florida
BA, Psychology
Daytona State College
AA, Business
eBryIT, Inc. January 2005 - Present
Education
The University of Texas at Austin 2000 — 2004
BA, Journalism
Celestar Corporation March 2015 - Present
eBryIT, Inc. March 2005 - February 2015
Astyra Corporation September 2014 - October 2014
Astyra Corporation August 2013 - December 2013
CompuCom May 2012 - March 2013
General Physics November 2005 - February 2009
Skills
Data Center, Troubleshooting, Disaster Recovery, System Administration, Active Directory, Hardware, Windows 7, Laptops, HP, Windows Server, Network Administration, Computer Hardware, Servers, IT Service Management, DNS, VMware, System Deployment
Education
Rockland Community College
Business/Office Automation/Technology/Data Entry
State University of New York at Delhi
Large Animal Science
Three Rivers Community College
General Studies
eBryIT, Inc. August 2015 - Present
EBryIT (Formerly BMC Solutions, Inc.) April 2006 - Present
EBryIT (Formerly BMC Solutions, Inc.) March 2003 - April 2006
EBryIT (Formerly BMC Solutions, Inc.) September 2002 - March 2003
Skills
Project Management, PMP, Management, Cross-functional Team..., Troubleshooting, Enterprise Software, Strategic Partnerships, Software Documentation, Windows 7, Vendor Management, Networking, Sales, Training
Education
Villanova University 2013 — 2015
Six Sigma Master Black Belt, Lean Management
The University of Tennessee at Chattanooga 1997 — 2002
BS Management, Marketing
State of Georgia
Low Voltage
Xerox September 2011 - December 2014
eBryIT, Inc. October 2010 - November 2011
Kelly IT Resources February 2011 - June 2011
Northeast Georgia Council, Boy Scouts of America 2007 - January 2011
SouthEastOffice Systems May 2004 - November 2009
SouthEastOfficeSystems May 2009 - July 2009
Computer Savvy April 2003 - May 2004
CSU, LLC December 1996 - April 2003
Eastman Kodak February 1980 - December 1996
Skills
TCP/IP, Troubleshooting, Computer Hardware, Printers, Software Installation, Technical Support, Windows, Networking, Servers, Windows Server, Hardware, XP, Computer Repair, Wireless Networking, Routers, VoIP, System Deployment, Security, Wireless, Leadership, Operating Systems, DNS, Windows XP, LAN-WAN, Network Administration, Switches, DHCP, HP, Laptops
Education
Dekalb Community College 1978 — 1980
Electronics
Dekalb Community College
of study, Electronic Engineering Technology; electronic engineering technology
eBryIT, Inc. March 2011 - Present
eBrylT Inc November 2006 - March 2011
eBryIT, Inc. August 1994 - November 2006
Wang Laboratory March 1984 - March 1994
Skills
Hardware, Technical Support, Computer Hardware, Networking, Servers, Data Migration, Active Directory, Project Planning, Software Documentation, IT Service Management, Process Improvement, Operating Systems, Windows, Data Center, Disaster Recovery, Integration, System Deployment, Vendor Management, Troubleshooting
Education
ITT Technical Institute-Tampa 1980 — 1982
Hillsborough Community College 1979 — 1980
Human Capital Staffing, L.L.C. September 2014 - Present
CNH Industrial September 2014 - Present
Chewy.com July 2014 - August 2014
Insight Global April 2014 - May 2014
eBryIT, Inc. February 2014 - March 2014
Gichner Shelter Systems/Kratos Defense and Security Solutions September 2006 - July 2013
Gichner Shelter Systems September 2006 - July 2013
Skills
Root Cause Analysis, Systems Engineering, Lean Manufacturing, Network + Certified, Troubleshooting, CompTIA Network+..., Networking, Process Improvement, Poka Yoke, Management, SMED, Continuous Improvement, ISO, Manufacturing
Education
Penn State University 1977 — 1981
BA, General Business and Business Logistics
eBryIT, Inc. June 2007 - Present
rattler realty 2010 - 2014
Skills
Troubleshooting, Customer Service, Computer Hardware, Networking, Cisco Technologies, Microsoft Office, Windows XP, Routers
Education
Rio Salado College 2011 — 2013
Associate's Degree, Computer Science
Independent Contractor June 2009 - Present
eBryIT, Inc. January 2004 - May 2009
ICHIBAN INC February 2002 - November 2003
ETEC SERVICES July 1996 - September 2001
Skills
Customer Service, Peripherals, Computer Hardware, Hardware, Operating Systems, Printers, Software Installation, Troubleshooting, XP, Windows 7, Active Directory, Desktop Support, TCP/IP, Problem Solving, Customer Relations, A+ Certified, Microsoft Office
Education
The University of Memphis
Communication Arts
eBryIT, Inc. January 2007 - Present
The Athlete's Foot 1989 - 2007
Skills
Strategic Planning, Team Building, Process Improvement, Customer Service, Budgets, Inventory Management, Project Planning, Training, Project Management, Management, Sales, Account Management, Microsoft Office, Sales Management
Education
Miami University 1985 — 1987
accounting, systems analysis
eBryIT, Inc. February 2010 - Present
NuDirection Technologies July 2009 - Present
College Readiness Initiatives May 2007 - August 2007
Education
Indiana University-Purdue University at Indianapolis 2005 — 2009
Bachelor of Science, Informatics 2009
Thogus Products Company March 2011 - Present
Geek SquadBest Buy October 2004 - December 2011
eBryIT, Inc. June 2009 - March 2011
Symmetry Corporation April 2008 - February 2009
IQMS October 2005 - December 2007
Prestige Exteriors. LLC June 2001 - April 2004
Catalyst International, Inc January 1999 - June 2001
Skills
Troubleshooting, Oracle, Windows Server, System Administration, ERP, Servers, Operating Systems, Windows, Database Administration, SAP, Software Installation, Hardware, Crystal Reports, Testing, Process Improvement, Manufacturing, Customer Service, Technical Support
Education
Milwaukee Area Technical College
Coursework, Microcomputer Specialist
Compass Technology Group / Concentra September 2014 - Present
Fujitsu / Live Nation Entertainment/TicketMaster July 2014 - September 2014
CRGT Inc./ Honeywell March 2012 - July 2014
eBryIT, Inc. August 2011 - August 2011
Pomeroy June 2011 - June 2011
Skills
Windows 7, Active Directory, Laptops, VMware, Windows Server, Windows XP, Computer Hardware, XP, Information Technology, Troubleshooting, Technical Support, Security, Microsoft Office, Customer Service, Outlook, Lotus Notes, OneNote
Education
ITT Technical Institute-Arlington 2011 — 2013
Bachelor's degree, Information System Security
ITT Technical Institute 2009 — 2011
Associates, Information Technology
EMCO Technologies December 2012 - Present
Robert Half Technology July 2012 - October 2012
Cameron April 2012 - June 2012
CompuCom November 2011 - March 2012
The Mattress Firm April 2011 - October 2011
eBryIT, Inc. May 2008 - October 2011
Skills
Windows 7, Help Desk Support, Technical Support, Active Directory, Computer Hardware, Laptops, Printers, Windows XP, Service Desk, A+ Certified, Software Installation, Dell Computers, Hardware, Microsoft Exchange, Windows Server, Servers, VPN, DNS, Blackberry
Education
San Jacinto College 2002 — 2008
Associates, Computer Support
eBryIT, Inc. September 2014 - Present
eBryIT, Inc. July 2006 - Present
Nursefinders August 2004 - July 2006
Delta-T Group July 2003 - July 2004
San Diego Unified School District 2002 - 2003
Skills
Interviews, Recruiting, Temporary Placement, Human Resources, Temporary Staffing, New Hire Orientations, Payroll, Customer Service, Analysis, Databases, Process Scheduler, Networking, Vendor Management, Internet Recruiting, Benefits Negotiation
Education
University of Phoenix 2002 — 2003
Business Administration
National University 2000 — 2002
BBA, Busines Administration/Human Resources
Modis December 2010 - Present
eBryIT, Inc. January 2009 - Present
Go2IT Group March 2008 - Present
Ripley's Aquarium of Myrtle Beach, SC January 2008 - Present
Kings Daughters Medical Center April 2007 - December 2007
Skills
Hospitality, Event Management, Inventory Management, Customer Service, Event Planning, Outlook, Microsoft Word, Microsoft Excel
Education
Ashland Community and Technical College 2003 — 2007
Associate's degree, Information Technology
Duke Energy Corporation May 2015 - Present
Sensory Technologies January 2015 - April 2015
Presidio April 2012 - January 2015
Marsh November 2010 - March 2012
Clay Community Schools October 2007 - November 2010
eBryIT, Inc. June 2004 - October 2007
Skills
CCNP, CCNA, Cisco Certified, Switches, Routers, Troubleshooting, VPN, WAN, Network Security, Network Administration, LAN-WAN, DHCP, TCP/IP, DNS, Network Design, Routing, Cisco Nexus, Networking, Cisco Wireless, Wireless Networking, Cisco IOS, Hardware, Computer Hardware, Security, Firewalls, ASA, CCIE, Cisco Technologies, Cisco Call Manager
Education
Indiana State University - Scott College of Business 2000 — 2003
MIS, Computer Networking
Tele-Optics, Inc. April 2015 - Present
Vector Marketing November 2013 - Present
eBryIT, Inc. March 2015 - Present
Staffpro Inc. March 2015 - April 2015
Tech Force National September 2014 - February 2015
CompuCom July 2014 - July 2014
Advanced Call Center Technologies June 2014 - July 2014
Mosaic Sales Solutions March 2014 - June 2014
Cumulus Media September 2013 - June 2014
423 Mobile Car Care, LLC November 2010 - December 2013
Skills
Troubleshooting, Microsoft Office, Advertising, Sales, Customer Service, Management, Graphic Design, Software Installation, Public Speaking, Team Building, Video Production, Windshield Repair, Windows 7, Video Editing, Final Cut Pro, Social Media, Microsoft Word, Marketing, Adobe Creative Suite, Promotions, Macintosh Applications, Macintosh hardware, Windows Server, Linux, Red Hat Linux, Windows, Mac OS, Apple Software, Machine Tools, Electronics, Hardware Installation, Equipment Installation, Computer Hardware..., Network Installation, IT Operations, Networking Solutions, Network Systems, Video Games, Costumes, QuarkXPress, Flash Animation, Apple Motion, Apple Safari, Consumer Electronics, Field Installation, Installation Design, AV Installation, Radio Broadcasting, Disc Jockey, Active Directory...
Education
King University 2015 — 2016
Associate of Arts and Sciences (AAS)
ITT Technical Institute - Johnson City, TN 2013 — 2015
Associate of Arts and Sciences (AAS) as Salutatorian
Color Tec 2011 — 2011
Certificate
Commonwealth International University 1997 — 1998
Associate of Arts and Sciences (AAS)
Leeward Community College 1988 — 1996
Associate of Arts and Sciences (AAS)
Lear Corporation November 2013 - Present
TEKsystems September 2013 - November 2013
IT consultant Self Employed March 2013 - September 2013
eBryIT, Inc. November 2012 - February 2013
Hager Companies March 2010 - June 2012
Hager Companies April 1999 - March 2010
Hager Companies February 1989 - April 1999
Toby's Toys October 1986 - January 1989
Skills
Manufacturing, Process Improvement, Budgets, Cross-functional Team..., Lean Manufacturing, Six Sigma, Team Building, Strategic Planning, Change Management, Continuous Improvement, ISO, Product Development, Organizational..., Account Management, Performance Management, Construction, Information Technology, Sales, Training, Troubleshooting, Networking
Education
Auburn University at Montgomery 1999 — 2009
Dale Carnegie 2006 — 2007
Execu Train 2001 — 2002
Robert Half Technology January 2015 - Present
National Black MBA Association May 2015 - July 2015
Executive Administration, Inc. January 2015 - April 2015
Northwestern Memorial Hospital October 2014 - December 2014
Abbott July 2014 - August 2014
eBryIT, Inc. May 2014 - July 2014
Insight March 2014 - April 2014
Trustmark Life Insurance Company March 2014 - March 2014
eBryIT April 2013 - March 2014
AFL-CIO/WW Steel February 2014 - February 2014
Skills
Windows Server, Microsoft Certified..., CompTIA, Microsoft Exchange, Computer Security, DHCP, VMware, Servers, System Deployment, Security, Networking, Active Directory, SharePoint, DNS, Network Administration, Windows, Hardware, Windows XP, Software Installation, Help Desk Support
Education
Saint Leo University 2006 — 2009
MBA, Information Security Management
Shelton State Community College 2004 — 2005
Certificate, Paralegal
Troy State University 2002 — 2003
Bachelors of Science, Business Administration
University of Alabama 1995 — 2003
Bachelor of Science, Electrical and Computer Engineering
MicroTrain
Information Technology
eBryIT, Inc. May 2015 - Present
eBryIT, Inc. April 2014 - September 2014
St Alexian Brothers Heath January 2014 - April 2014
McDonald's Corporation January 2013 - January 2014
Chase June 2010 - December 2012
Xerox December 2009 - May 2010
American Medical Association September 2009 - December 2009
Allstate January 2009 - September 2009
UBS March 2008 - December 2008
DeVry University February 2007 - December 2007
Skills
System Administration, Microsoft Office, Team Leadership, Training, Information Technology, Customer Service, Management, Vendor Management, Program Management, Account Management, Resource Management, Windows XP, Technical Recruiting, Windows 7, Technical Support, CompTIA A, Troubleshooting, Laptops, Printers
Education
Northeastern Illinois University
Accounting and Finance
Techskills
Computer Engineering
Kforce April 2013 - Present
eBryIT, Inc. January 2012 - Present
Coca-Cola Enterprises 1997 - 2009
Skills
Probuild Level 2 system..., Wireless Symbol to Cisco, Avaya Definity one lead, Headed Site..., Implemented Avaya..., Cross-functional Team..., Windows Server, Microsoft Certified..., Integration, Computer Hardware, WAN, DNS, Troubleshooting, Active Directory, Windows 7, Technical Support, Management, Disaster Recovery, Microsoft Technologies, Cisco Technologies, Telecommunications, Windows XP, Routers, TCP/IP, Information Technology, Software Documentation, System Deployment, Project Management, Switches, Firewalls, IT Service Management, Wireless Networking, LAN-WAN, Microsoft SQL Server, Networking, Data Center, SharePoint, Citrix, Wireless, Laptops, XP, Process Improvement, Security, System Administration, VoIP, Network Security, Team Leadership, Inventory Management, Software Installation, Vendor Management
Education
DeVry Institute of Technology 1981 — 1983
Engineer's degree, Digital Algebra and Number Theory
University of Michigan 1975 — 1979
Bachelor's degree, Chemistry
MD Anderson Cancer Center May 2015 - Present
Freelance January 2003 - Present
GuideIT October 2014 - January 2015
eBryIT, Inc. June 2014 - September 2014
Peak Systems, Inc. May 2014 - August 2014
Advantage Sales & Marketing October 2012 - January 2014
Toys R Us April 2010 - May 2012
Thomas Computer Shack June 2006 - August 2008
Skills
Networking, Windows Server, Computer Hardware, Microsoft Office, Servers, Operating Systems, Windows 7, Customer Service, Network Security, Troubleshooting, Software Installation, System Deployment, Information Technology, Laptops, Windows, HP, System Administration, Software Documentation, Leadership, Technical Support, Windows XP, Hardware, Data Migration, Microsoft Word, Citrix XenApp, VMware, Citrix
Education
University of Houston 2011 — 2014
Kingsborough Community College
Associate of Science (AS), Biotechnology
eBryIT, Inc. February 2007 - Present
eBryIT, Inc. February 2007 - Present
Skills
IT Service Management, Visio, Project Management, System Deployment, Project Planning, Data Migration, Troubleshooting, Software Implementation, Cross-functional Team..., Technical Support, Software Installation, Routers, Hardware
Education
Grambling State University 2002 — 2006
Bachelor of Science (BS), Electrical and Electronics Engineering
eBryIT, Inc. December 2010 - August 2012
Barrister Global Services Network November 2009 - January 2011
Jefferson State Community College November 2007 - March 2009
Brookwood Medical Center June 2001 - February 2007
Brookwood Medical Center August 1999 - June 2001
Skills
Troubleshooting, Windows 7, Technical Support, Hardware, Software Installation, Security, Networking, Testing, Printers, Databases, HP, Telecommunications, Windows XP, Computer Hardware
Education
Richland Community College 2011 — 2012
University of Southern Mississippi
Bachelor of Science, Business Administration; Management Information Systems
eBryIT, Inc. August 2012 - Present
Education
Auburn University at Montgomery 2012 — 2015
EagleBurgmann June 2014 - Present
Kaizen Technical Services October 2011 - June 2014
EagleBurgmann 2012 - 2013
eBryIT, Inc. April 2008 - October 2011
Telenetwork June 2009 - September 2009
Skills
Servers, Switches, TCP/IP, Linux, CAD, Operating Systems, IT Service Management, Laptops, DHCP, Hardware, Microsoft Exchange, Troubleshooting, Software Installation, VPN, Windows 7, Windows, Cabling, Active Directory, Computer Hardware, Networking, Computer Repair, Technical Support, Help Desk Support, Network Administration, Data Migration, Remote Desktop, Visual Basic, VMware, Routers, Software Documentation, Printers, A+ Certified, DNS, System Administration, VoIP, Disaster Recovery, Windows Server, XP, Blackberry, Security, HP, Citrix
Education
Lee College 1997 — 2011
Associate of Science (AS), Computer Science
Exxonmobil (CompuCom) December 2014 - Present
ChevronPhilips Chem. (Randstad USA) October 2014 - December 2014
AIG (GuideIT) February 2014 - October 2014
Health and Human Services of Texas (Kforce Inc.) February 2014 - March 2014
eBryIT, Inc. August 2012 - January 2014
Barrister Global Services Network August 2013 - November 2013
Self-employed November 1998 - January 2013
Southern University at New Orleans January 2001 - September 2005
French Riviera Spa August 2001 - January 2002
Skills
Active Directory, Windows Server, Windows 7, VMware, Windows XP, Servers, Network Administration, Microsoft Exchange, Computer Hardware, DNS, DHCP, Operating Systems, Technical Support, Hardware, VPN, Software Installation, Microsoft Office, System Deployment, Troubleshooting, Networking, Software Documentation, Windows
Education
Southern University at New Orleans 2000 — 2005
Bachelor of Arts (BA), English Language and Literature/Letters
eBryIT, Inc. May 2013 - Present
Skills
Windows, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Management
Education
The University of Tennessee at Chattanooga 2013 — 2016
eBryIT, Inc. 2012 - 2013
eBryIT, Inc. 2011 - 2013
texas tradeshow services 2004 - 2013
Skills
Network Engineering, IT Solutions, Computer Repair, Software Installation, Troubleshooting, Hardware, Windows 7, Windows XP, Operating Systems, Networking, Testing, Printers, Telecommunications, Windows, Laptops, Computer Hardware, Help Desk Support, Network Administration
Education
ITT Technical Institute-San Antonio 2009 — 2011
Associate of Arts and Sciences (AAS), Information Technology
eBryIT, Inc. October 2013 - Present
student 2011 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English
Education
ITT Technical Institute-Myrtle Beach 2013 — 2015
Information Technology and Cyber Security
ITT Technical Institute-Myrtle Beach 2011 — 2013
Network Systems Administration
Port Royal's: The Cove December 2012 - Present
eBryIT, Inc. September 2009 - Present
Electronic Arts (EA) September 2011 - September 2012
Skills
Computer Hardware, Computer Repair, Team Leadership, Quality Assurance, Troubleshooting, Promethean Board, Communication Skills
Education
ITT Technical Institute-Baton Rouge 2007 — 2012
Associate of Science (AS), Computer and Electronics Engineering
ITT Technical Institute-Baton Rouge 2007 — 2012
Bachelor of Science (BS), Project Management
HUB International September 2015 - Present
TFD Computer Services January 2000 - Present
CompuCom November 2014 - February 2015
eBryIT, Inc. March 2014 - October 2014
Jordan Enterprises June 2014 - August 2014
ACS, Incorporated October 2006 - April 2013
Midwest Animation Promotion Society 2002 - 2009
Midwest Animation Promotion Society 2002 - 2009
Stocker Hinge May 1997 - May 2006
Chicago Corvette Supply January 1996 - January 1997
Skills
Logistics, Inventory Management, Security, Leadership, Customer Service, Warehousing, Shipping, Transportation, Sales, Distribution Center..., Computer Repair, Computer Hardware, Computer Network..., Help Desk Support, Active Directory, Microsoft Excel, Windows 7, Software Installation, Troubleshooting, Networking, Management, Microsoft Word, Operating Systems
Education
Moraine Valley Community College 2000 — 2003
Computer Tech Certificate
Stagg High school
CTW Companies & Banner Logistics August 2015 - Present
Heartland services July 2014 - August 2015
eBryIT, Inc. May 2014 - July 2014
Walgreens June 2012 - May 2014
shepherd team auto plaza June 2011 - June 2012
woods supermarket November 2006 - June 2011
Skills
Customer Service, Time Management, Microsoft Excel, Microsoft Word
Education
Fort Scott Community College 2008 — 2012
Associate's degree, Computer Science
fort scott high school 2005 — 2009
general study classes
ITT Technical Institute-Indianapolis
Verigent January 2015 - March 2015
Multiband Corporation January 2014 - September 2014
Unitel Group Corp March 2013 - January 2014
eBryIT, Inc. June 2012 - January 2013
Windsor Resources April 2012 - June 2012
Altitude Staffing June 2011 - January 2012
Outsource April 2011 - June 2011
Sony Electronics November 2010 - January 2011
American Red Cross February 2009 - November 2009
Walmart August 2008 - February 2009
Skills
Customer Service, Social Media, Entertainment, Television, Management, Photoshop, Video Production, Project Management, Leadership, Public Speaking
Education
Borough of Manhattan Community College 1999 — 2000
New York, NY Information Systems
US Navy Radioman Telecommunications A School 1986 — 1986
San Diego, CA, Telecommunications Operator
DeVry Institute of Technology 1983 — 1984
Woodbridge/North Brunswick, NJ Electronic Technology
Cheyney University of Pennsylvania 1982 — 1983
Cheyney, PA Electrical and Electronics Engineering
eBryIT, Inc. Service Desk SupervisorBernstein Global Wealth ManagementOctober 2011 - June 2012
Kohl's Department Stores August 2010 - October 2011
Skills
Team Management, Help Desk Support, Service Desk Management, Project Management
Education
Texas A&M University-Kingsville 2006 — 2009
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General