Edcor Company
Edcor List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Edcor. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Edcor Salaries. You can even request information on how much does Edcor pay if you want to. Learn about salaries, pros and cons of working for Edcor directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
136 Edcor employees in database. Find out everything there's to know about Edcor employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Edcor Employees
T-Mobile September 2012 - Present
Comerica Bank September 2001 - October 2012
Comerica Bank September 2001 - September 2012
D2/McDowell Consulting March 2010 - September 2010
Edcor June 2000 - September 2001
Edcor June 2000 - September 2001
Fairmont Sign Co. September 1998 - June 2000
Fairmont Sign Co September 1998 - June 2000
Skills
Credit, Credit Analysis, Financial Analysis, Portfolio Management, Financial Modeling, Due Diligence, Asset Based Lending, Mergers, Banking, Finance, Customer Experience, Account Management
Education
WCCD 1994 — 2003
Associate's degree
Wayne County Community College 1993 — 2000
degree, Business Administration
Daytona State College 1997 — 1998
Southgate Anderson High 1989 — 1992
diploma, 1992
Stefanini Inc July 2012 - Present
Stefanini US July 2012 - May 2014
Stefanini July 2012 - May 2014
Unisys Technical Services August 2007 - December 2011
Tech Team August 2005 - May 2006
Edcor July 2002 - January 2005
Skills
Troubleshooting, Software Installation, Technical Support, Computer Hardware, Printers, Laptops, Hardware, XP, Windows 7, Help Desk Support, Active Directory, Servers, Windows Server, Computer Repair, Wireless Networking, Network Administration, Operating Systems, Networking, Routers, Call Centers, Software Documentation, Windows XP
Education
National Institute of Technology
Network Administration Diploma, Computer Repair/Networking Coursework
Wayne State University
Edcor August 2011 - Present
Skills
Nursing, Critical Care, ICU, ACLS, Healthcare, Teaching
Education
Minnesota State University, Mankato 1989 — 1993
BSN, Nursing
Kelly Services May 2015 - Present
Dialogue Direct July 2013 - May 2015
Mill Street Grille October 2002 - June 2013
Edcor 2002 - 2004
Ameritech Cellular September 1990 - December 2000
Skills
Training, Management, Customer Service, Team Building, Leadership, Marketing, Coaching, Customer Satisfaction, Recruiting, Call Centers, Sales, Operations Management, Leadership Development, Program Management, Account Management, Event Management, Sales Management, Business Development, Marketing Strategy, Advertising, Negotiation, Business Strategy, Entrepreneurship, Call Center, Project Planning, Event Planning, Customer Experience, Performance Management, Public Relations, Microsoft Word, Staff Development, Microsoft Office, Team Leadership, COPC Registered...
Education
University of Detroit Mercy 1978 — 1982
Bachelor of Arts, Business Administration
Lakeshore High School 1974 — 1978
Diploma, College Prep
Banner Health August 2013 - Present
Self-employed 2013 - Present
Howard Hodgson January 2013 - January 2014
Correct Care Solutions August 2013 - November 2013
Nancy Schwartz February 2013 - March 2013
Edcor 2013 - 2013
Fairacres Manor July 2011 - July 2012
University of Northern Colorado 2009 - 2011
Skills
Assessed patients to..., Assisted nursing staff..., Administered..., Updated and added chart..., Demonstrated active..., Provided total patient..., Performed wound care..., Started intravenous..., •Introduction to the..., •Phlebotomy Refresher..., Healthcare, Nursing, Critical Thinking, Pain Management, Wound Care, Home Care
Education
University of Northern Colorado 2011 — 2012
Bachelor's of Science, Registered Nursing/Registered Nurse
University of Northern Colorado 2007 — 2011
Bachelor of Arts (B.A.), Acting
Poudre High School 2003 — 2007
High School Diploma, International Baccalaureate Program
Health Alliance Plan May 2015 - Present
UAW Retiree Medical Benefits Trust January 2012 - April 2015
Morgan Bradley May 2011 - January 2012
WIT Inc September 2007 - April 2008
WIT Inc June 2006 - August 2006
Accenture October 2001 - September 2005
Edcor January 2000 - September 2001
Accenture June 1996 - November 1999
Skills
SDLC, Business Intelligence, Vendor Management, Data Warehousing, Business Analysis, Business Process..., Software Project..., Process Improvement, Business Objects, Dashboard, Project Management, Change Management, Requirements Analysis, Requirements Gathering, Program Management, CRM, Testing, Analysis, Employee Training, Business Analytics, Data Analysis, Databases, Management
Education
Saint Mary's College 1992 — 1996
B.A., Economics, French, Minor: Math
Saint Mary's College 1992 — 1996
Bachelor of Arts (B.A.)
WageWorks November 2002 - Present
Edcor May 2000 - November 2002
MedPanel, LLC January 1999 - May 2000
Skills
Employee Benefits, Benefits Administration, Health Insurance, Salesforce.com, Vendor Management, Process Improvement, COBRA, Employee Relations, Mergers & Acquisitions, Strategic Planning, Deferred Compensation, Human Resources, Account Management, Performance Management, Leadership, HRIS, Team Building, Recruiting, Change Management, Talent Management, Superior Client Service, Team Leadership, Enterprise Software, Management, Onboarding, CRM, Relationship Management
Education
Albion College 1992 — 1996
BA, English Language and Literature, General
Yelp September 2014 - Present
New Relic, Inc. May 2014 - September 2014
SourceGear June 2008 - May 2014
SourceGear May 2005 - June 2008
Digital Dialogue September 2002 - April 2005
Edcor April 2000 - August 2002
Maxxar Corporation February 1999 - March 2000
Maxxar Corporation May 1997 - February 1999
Skills
C#, C, Python, JavaScript, HTML, HTML5, jQuery
Education
University of Michigan 1995 — 1999
Computer Science
Pontiac Ceiling & Partition 2005 - 2011
Edcor October 2000 - May 2005
Skills
Accounts Payable, Accounts Receivable, Administrative..., Adobe, Appointment Scheduling, Billing Process, Budgets, Call Center, Contract Management, Coordinating Events, Customer Satisfaction, Customer Service, Data Entry, Document Drafting, Document Management, Electronic Bank Deposits, Event Management, Event Planning, Invoicing, Letter Writing, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Proofreading, PowerPoint, Software Documentation, Presentation Development, Training
Education
Baker College of Auburn Hills 2004 — 2007
Associate's degree, Business Administration and Management, General, 3.36
Macomb Community College 1995 — 1997
Criminal Justice/Safety Studies
Oakland University 1993 — 1995
General Studies
Edcor August 2015 - Present
RouteOne November 2014 - August 2015
CareTech Solutions July 2008 - August 2014
Automatic Apartment Laundries, Inc. June 2006 - July 2008
ADP June 2005 - May 2006
Nuspire April 2005 - July 2005
'Self-Employed' April 2002 - April 2005
CareTech Solutions September 1999 - April 2002
Skills
Process Improvement, Requirements Gathering, Requirements Analysis, Software Design, Technical Writing, BMC Remedy, Agile Methodologies, Software Documentation, ITIL, Troubleshooting, Software Development, Business Process Design, Scrum, Agile Testing, Agile Application..., Systems Analysis, Service Desk, IT Service Management, Windows, Windows 7, Active Directory, Confluence, Business Analysis, Help Desk Support, Citrix, Networking, HTML, IIS, A+ Certified, Computer Hardware, ITIL v3 Foundations..., Windows XP Pro, Windows Server, SDLC, IT Strategy, Windows XP, WordPress, Java, Use Case Diagrams, SWOT analysis, Workflow Diagrams, Business Process, Team Leadership, User Stories
Education
Davenport University 1997 — 1999
Bachelor of Business Administration (BBA), Computer Programming, 3.97
Henry Ford Community College 1994 — 1997
Associates, Computer Science
BMC 2012 — 2013
CareTech Solutions September 2014 - Present
CareTech Solutions February 2013 - Present
CareTech Solutions September 2012 - February 2013
Gatehouse Technology September 2010 - September 2012
Uptown Entertainment-Ilitch Holdings August 2004 - April 2007
Little Caesars Fundraising March 2004 - August 2004
Edcor July 2000 - June 2003
Skills
Leadership, Sales, Marketing, Outlook, Visio, Microsoft Excel, PowerPoint, Lotus Notes, Microsoft Publisher, Web Site Production, FrontPage, Microsoft Word, Database Administration, Advertising, ITIL Certified, Epic MyChart, Epic Systems, HDI, CRM, Management, Budgets, Training, Recruiting, Customer Engagement, Team Leadership, Customer Service, Process Improvement, Project Management
Education
Baker College Center for Graduate Studies 2006 — 2011
Bachelor's degree, Project Management and Computers, 3.0
Baker College 2001 — 2008
Associates of Applied Science, Web Design
ADI Global November 2014 - Present
Verizon Wireless July 2010 - November 2014
Flextronics April 2008 - July 2010
TI-Coating 2007 - 2008
Subway 2007 - 2007
Charter One Bank 2004 - 2007
Edcor 2002 - 2004
Bank One 2001 - 2002
Skills
Technology, Management, Sales, Retail, Customer Service, Business, Teller Operations, Banking, Human Resources, Time Management, Customer Satisfaction, Recruiting, Call Centers, Customer Retention, Training, Microsoft Office, Customer Experience, Networking, New Business Development, Cold Calling, Troubleshooting, Account Management, Direct Sales, Leadership, Payroll, Process Scheduler, Program Management, Team Leadership, Sales Operations, Employee Training, Sales Management, Team Building, Wireless, Telecommunications, Social Networking, Microsoft Excel, Microsoft Word, PowerPoint, Sales Presentations, Social Media
Education
University of Phoenix 2011 — 2013
Associate's degree, Business Administration, Management and Operations
Macomb Community College 1998 — 2005
General Studies, General Studies
Edcor October 2013 - Present
Best Kept Secret Salon May 2013 - Present
Education
Henry Ford Community College 2011 — 2013
Xerox February 2015 - Present
Intrepid Learning Solutions March 2010 - Present
Intrepid Learning Solutions February 2005 - January 2009
Edcor February 2003 - February 2005
MSX International January 2000 - September 2003
Gokeeware Systems February 1998 - January 2000
Wilson Learning 1995 - 1997
Wilson Learning 1990 - 1995
Skills
Sales Management, Solution Selling, Leadership, Outsourced Solutions, Consultative Selling..., Problem Solving, Executive Management, Revenue Growth..., Marketing, Client Development, Customer Focused Design, Team Leadership, Team Building, CRM, Product Development, Business Process..., Start-ups, Leadership Development, Sales Process, Program Management, Strategy, Management, Sales Effectiveness, Business Development, Needs Analysis, New Business Development, Sales, Recruiting, Selling, B2B, Forecasting, Go-to-market Strategy, Mergers & Acquisitions, Strategic Partnerships, Consulting, Cross-functional Team..., Lead Generation, Outsourcing
Education
Michigan State University 1976 — 1980
INSEAD
Management
TEKsystems July 2014 - Present
PulteGroup March 2012 - July 2014
Legal Recovery Solutions, LLC January 2005 - March 2012
Edcor September 2000 - January 2005
Skills
Business Intelligence, Data Warehousing, Analysis Services, ETL, SSIS, SSRS, Database Design, Business Analysis, Databases, Analytics, Software Documentation, Data Modeling, SharePoint, T-SQL, Visio, Access, Microsoft SQL Server, SQL Server Reporting..., SQL Server Analysis..., SQL, SDLC, MS Project, Business Intelligence..., Oracle, Data Integration, Disaster Recovery, Crystal Reports, Data Quality, Requirements Gathering, OLAP, Analysis, Data Migration, Database Administration, SQL Server Integration..., SAS, Microsoft Excel, PowerPivot, PowerView, Data Analysis, Agile Methodologies
Education
Walsh College 2010 — 2013
Master, Science; Information Technology; Project Management
Eastern Michigan University 1998 — 2002
Bachelor of Science
Spectrum Health August 2013 - Present
Verizon Wireless April 2009 - July 2012
Verizon Wireless February 2007 - June 2012
Verizon Wireless February 2007 - April 2009
Verizon Wireless February 2007 - April 2009
Edcor April 2006 - February 2007
Oakland County Courthouse August 2005 - December 2006
Oakland County Courthouse August 2005 - December 2006
Walgreens June 2000 - August 2005
Walgreens June 2000 - August 2005
Skills
Call Centers, Customer Satisfaction, Customer Retention, Process Improvement, Sales, Customer Service, Call Center, Wireless, Customer Experience, Telecommunications, Direct Sales, Employee Benefits, Leadership, Management, Employee Relations, Account Management, Cold Calling, Solution Selling, Sales Process, Salesforce.com, Sales Management, Public Speaking
Education
Walden University 2013 — 2015
Master's Degree, Human Services
Oakland University 2004 — 2006
BA, Psychology
Morris Brown College 2001 — 2003
Business Administration and Management, General
Troy Honda 2014 - Present
Herkules Equipment Corporation July 2012 - August 2013
Oakland University William Beaumont School of Medicine November 2011 - March 2012
III Oakland University January 2011 - January 2012
Oakland Community College January 2010 - January 2011
World of Martial Arts January 2008 - January 2009
California Closets January 2005 - January 2008
Industrial Distribution Group January 2003 - January 2005
Edcor January 1999 - January 2003
GMAC Mortgage January 1996 - January 1999
Skills
Customer Service, Microsoft Excel, Access, Microsoft Word, Sales, Payroll, Accounts Receivable, Accounts Payable, Invoicing, Process Scheduler, Management, Budgets, Spreadsheets, Microsoft Office, Retail
Education
Baker College of Auburn Hills 2009 — 2013
Associate's degree, Paralegal
Sawyer School of Business 1980 — 1980
Certificate, Business Administration and Management, General
Jack Morton Worldwide August 2008 - Present
Lockwood Media August 2001 - Present
Jack Morton Worldwide 2008 - 2011
GMAC March 2007 - August 2008
Edcor 2000 - 2004
ChannelNet 2000 - 2002
Skills
Dreamweaver, Photoshop, Microsoft Excel, Microsoft Publisher, Siebel, ImageReady, IBM iSeries, Digital Marketing, Integrated Marketing, Relationship Marketing, Advertising, Social Media Marketing, Web Analytics, Digital Media, Digital Strategy, CRM, Mobile Marketing, Online Advertising, Email Marketing, Management, Interactive Marketing
Education
University of Michigan-Flint 2012 — 2016
Art Institute of Phoenix 1998 — 2001
Video Production
Soho Cocktail Lounge February 2007 - Present
Accounting Aid Society January 2014 - April 2014
Designer Resale Boutique December 2012 - July 2013
Edcor March 2007 - August 2008
Carhartt November 2006 - January 2007
OUTV January 2003 - January 2005
Skills
QuickBooks, Avid, Photoshop, AS400, Final Cut Pro, Moodle, QuarkXPress, TaxWise, OpenRefine, PowerPoint, Outlook, Access, Microsoft Word, Microsoft Excel
Education
Walsh College 2014 — 2015
Master of Science, Accounting, 4.0
Oakland Community College 2008 — 2010
Certificate, Accounting, 4.0
Oakland University 2001 — 2005
Bachelor's Degree, Communication, General, 3.83
Neighborhood House May 2013 - Present
Sales Driven Services April 2012 - August 2013
Terra Nova Learning Systems November 2008 - 2010
Edcor October 2000 - December 2001
American Lung Association September 1985 - December 1999
Skills
Public Speaking, Writing, Team Building, Coaching, Performance Management, Customer Service, Instructional Design, Training Delivery, Process Improvement, Event Management, Training Skills, Health Education, Non-profits, Management Consulting, Training, Organizational..., Program Management, PowerPoint, Fundraising, Microsoft Office, Strategic Planning, Nonprofits
Education
Wayne State University 1996 — 1999
M.Ed., Instructional Technology/Training Design and Development
Albion College 1981 — 1985
Bachelor of Arts (B.A.), Biology, General
Washington Federal March 2015 - Present
XanEdu Publishing, Inc. June 2011 - December 2014
Edcor December 2010 - December 2011
Flagstar Bank January 2008 - April 2009
Skills
Microsoft Excel, Microsoft Word, Outlook, Accounting, Microsoft Office, Customer Service, Training, PowerPoint, Time Management, Interviewing Skills, SAP, Auditing
Education
Eastern Michigan University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
Oakland Community College 2008 — 2010
Associate of Science (A.S.), Accounting and Business/Management
GMEI 2014 - Present
Club Corp March 2008 - January 2014
Accurate Tax and Accounting January 1999 - December 2010
Edcor November 2005 - March 2008
Milford Auto January 2002 - December 2005
Skills
Account Reconciliation, Budgets, Strategic Planning, Microsoft Excel, Process Improvement, Forecasting, Microsoft Word, Accounts Payable, Accounting, Accounts Receivable, Internal Controls, Inventory Management, Financial Analysis, General Ledger, Finance, Payroll
Education
Cleary University
BBA, Corporate Accounting
Washtenaw Community College
GP Strategies Corporation 2013 - 2014
General Physics August 2007 - June 2013
Quicken Loans 2006 - 2007
FANUC Robotics 2006 - 2007
Edcor 1998 - 2000
Skills
Call Center, Team Building, Training, Customer Service, Microsoft Excel, Sales, Microsoft Office, Process Improvement, Microsoft Word, PowerPoint, Outlook, Leadership, Customer Satisfaction, Coaching, Team Leadership, Project Management, Visio, Analysis, Business Analysis, CRM, Operations Management, Talent Acquisition, Recruiting, Call Centers
Education
Central Michigan University 1995 — 1999
Edcor September 2012 - Present
BEW Interactive October 2006 - January 2012
Staples 1998 - 2007
Asset Management Resources 2005 - 2005
ISATONLINE, LLC 2004 - 2004
Skills
Account Management, Accounting/Auditing..., Training & Development, Microsoft Office, Travel and Expense, Concur, Sales, Management, Customer Satisfaction, Marketing, Time Management, Marketing Strategy, Auditing, Employee Training, Call Centers, Team Building, Leadership, Microsoft Excel, Access, Coaching, Strategic Planning, Training, Data Entry, Microsoft Word, Customer Retention, Process Improvement, Outlook, Public Speaking, Budgets, Analysis, Payroll, Business Development, Forecasting, New Business Development, Program Management, PowerPoint, Customer Service, B2B, Sales Operations
Education
Baker College of Auburn Hills 2000 — 2005
Bachelor in Business Administration, Marketing Major, Management Minor
Ford Motor Company July 2013 - Present
Project Management Institute Great Lakes Chapter January 2013 - Present
Ford Motor Company through Stefanini TechTeam July 2010 - July 2013
Blue Cross Blue Shield of Michigan through Strategic Staffing Solutions December 2008 - May 2010
EDS through IntraGlobe April 2007 - October 2008
WC Maintenance January 2006 - April 2007
Ford Motor Company through Optimal CAE January 2005 - December 2005
Edcor February 2004 - December 2004
Performance Management Inc October 2002 - December 2003
General Physics Corporation June 2000 - June 2002
Skills
Certified Project..., Strategic Planning, Customer Relations, Process Improvement, Change Management, Risk Management, Quality Management, Business Analysis, Technical Training, MS Project, MS Office Suite, Scope Management, Microsoft Office, SDLC
Education
Marygrove College 1984 — 1989
BA, Computer Science
Detroit Redford High 1975 — 1979
General, Architecture
Kelly Services October 2014 - Present
Dialogue Marketing August 2011 - May 2014
Entertainment Publications July 2010 - July 2011
Entertainment Publications March 2007 - July 2010
Edcor January 2006 - March 2007
Edcor February 2005 - January 2006
Edcor March 2003 - February 2005
Edcor July 2001 - March 2003
EDS, an HP Company May 1998 - July 2001
Skills
Process Improvement, Call Centers, Operations Management, Team Building, Outsourcing, Leadership, Management, Training, CRM, Team Management, Customer Retention, Team Leadership, Call Center Development, Program Management, Business Strategy, Vendor Management, Sales Management, Employee Training, Customer Service, Building Relationships, Operational Efficiency, Account Management, Sales, Customer Satisfaction, Salesforce.com, Strategy, Cross-functional Team..., Business Process..., B2B, Customer Experience, Problem Solving, COPC Registered..., COPC
Education
Oakland University 1997 — 2001
Business Management
Spine Specialist of Michigan April 2015 - Present
Collection Law Advocates an Assoc of Stillman Law and Schlee & Stillman April 2009 - April 2015
Carlson Marketing Group January 2007 - December 2008
Assest Acceptance May 2006 - December 2006
Edcor August 2003 - April 2006
Skills
Training, Data Entry, Microsoft Office, Negotiation, Customer Service, Microsoft Excel, Marketing, Outlook, Data Analysis, Microsoft Word, Software Documentation, Data Research, Online Research, Word, Problem Solving, Teamwork, Retail, Process Improvement, Social Media Marketing, Administration, Customer Relations, Consulting, Customer Satisfaction, PowerPoint, Medical Billing, Medical Coding, Medical Terminology, Quality Auditing, Electronic health..., Patient scheduling
Education
Everest Institute-Southfield 2014 — 2014
Certificate of Medical Billing & Coding, MIBC
Henry Ford Community College 1995 — 1998
Associates of Liberal Arts, Pre-Nursing
Share A Smile August 2012 - Present
Habitat for Humanity May 2011 - February 2012
March of Dimes January 2004 - July 2011
Edcor 2002 - 2003
Wunderman 2000 - 2001
Aon Consulting 1995 - 1999
Skills
Non-profits, Event Management, Volunteer Management, Public Relations, Fundraising, Program Management, Non-profit..., Volunteering, Leadership, Nonprofits, Strategic Planning, Media Relations, Marketing, Community Development, Community Outreach, Grant Writing, Event Planning, Management, Grants
Education
Western Michigan University 1989 — 1991
BAD, Business
Michigan State University 1987 — 1989
Bachelor of Business Administration (BBA), Pre-Business
Dexter High School
Dexter High School
Ally Financial Inc. August 2010 - Present
Galen Michaels & Associates Professional Résumé Writers April 2008 - Present
Davenport University January 1990 - Present
Comerica Bank September 2004 - May 2010
Edcor June 2002 - December 2003
Organic Online July 2000 - April 2001
Compuware July 1996 - June 2000
Ford Motor Company 1984 - 1992
Skills
Program Management, Process Improvement, Team Leadership, Software Documentation, Training, Leadership, Project Management, Team Building, Software Project..., Visio, Business Analysis, Change Management, Coaching, MS Project, SDLC, PMP, Project Planning, Business Process..., Integration, Quality Assurance, Cross-functional Team..., Management Consulting, Strategy, Requirements Analysis, Management, Testing, SharePoint, CRM, Requirements Gathering, Vendor Management, Business Process, Outsourcing, Agile Methodologies, Analysis, Quality Management, IT Strategy, PMO, Project Portfolio..., Business Intelligence, Risk Management, Technical Writing, ERP, Human Resources, IT Management, Resource Management, Non-profit Leadership
Education
Michigan State University 1984 — 1987
MA, Marketing, Public Relations, Advertising
Davenport University-Eastern Region 1980 — 1982
BBA, Marketing
United States Army November 2010 - Present
Ferndale Laboratories March 2006 - November 2010
Knights of Columbus Council 1874 1998 - 2010
Edcor October 2002 - February 2004
Edcor 2002 - 2004
Autumn Cashmere inc August 1998 - April 2002
Skills
Leadership, Management, CRM, Sales, Customer Service, Coaching, Sales Management, Interviews, Time Management, Team Management, Teamwork, Process Improvement, Microsoft Excel, Recruiting, Team Building, Project Management
Education
Fayetteville Technical Community College 2013 — 2015
Associate's degree, Business and Logistics Management
Oakland Community College 1993 — 2002
Assoc, Business Admin, Public Speaking
Avondale High School 1986 — 1999
Hight School Diploma, General Studies
Discover Ready June 2010 - Present
SGA Web Solutions, LLC August 2009 - Present
Fourmation Technologies July 2003 - July 2009
Edcor 2002 - 2003
Analyst International (Sequoia) 1999 - 2002
Synergy Computer Solutions 1995 - 1998
CUNA Mutual Group 1993 - 1995
Skills
Microsoft SQL Server
Education
Wayne State University 1994 — 1998
MBA, Management & MIS
Central Michigan University 1988 — 1992
BA, MIS & Business
Edcor October 2011 - Present
onstar May 2010 - October 2011
Southeastern Michigan Health Association August 2004 - June 2008
Skills
Coaching, Call Center, Performance Management, Customer Service, Customer Satisfaction, Change Management, Call Centers, Employee Training, Management, Analysis, Quality Assurance, Team Building, Software Documentation, Process Improvement, Leadership, Training, Microsoft Excel, Strategic Planning
Education
University of Phoenix 2007 — 2008
MBA, Business
Kentucky State University 1997 — 2002
Bachelor of Arts, Elementary Ed./Behavioral & Social Sciences
Kellermeyer Bergensons Services, LLC November 2014 - Present
Ashford University October 2012 - November 2014
Ashford University February 2012 - October 2012
Ashford University January 2011 - February 2012
VW Credit, Inc. July 2007 - July 2010
Edcor November 2004 - June 2007
Borders Books and Music March 2001 - July 2004
Skills
Data Analysis, Microsoft Excel, SQL, VBA, Tableau, Microsoft Office, Customer Service, Sales, Customer Satisfaction, Data Entry, Retail
Education
Ashford University 2013 — 2014
Master of Business Administration (M.B.A.), Information Systems, 4.0
Oakland University 2005 — 2007
Bachelor of Arts Degree, Political Science, 3.50
Northwestern Michigan College 2000 — 2004
Associate of Arts and Science, Liberal Arts and Sciences/Liberal Studies
United Solar Ovonic January 2001 - July 2010
Edcor April 2000 - December 2000
Gemini Systems, Inc October 1999 - February 2000
United Solar Ovonic June 1991 - October 1999
Education
Wayne State University 1987 — 1992
b.a., physics
Macomb Community College
finished ASP.net class
Oakland Community College
MSCE Certification
Edcor October 2010 - Present
Edcor January 2010 - November 2010
Edcor January 2009 - December 2009
Edcor November 2006 - December 2008
Edcor September 2004 - November 2006
Edcor April 2002 - September 2004
Edcor March 2000 - April 2002
Sandy Corporation November 1995 - March 2000
Skills
Transaction Processing, Business Process..., Mentoring, Call Center, Business Process, Education Management, Budgeting, Executive Management, Business Planning, Budgets, Call Centers, Business Development, CRM, Training, Strategic Planning, Process Improvement, Management, Integration, Leadership, Educational Leadership, Visio, Program Management, Strategy, Strategic Partnerships, Human Resources, Forecasting, Vendor Management, Team Building, Risk Management, Change Management, Project Management, Outsourcing, Information Technology, Management Consulting, Business Intelligence
Education
Central Michigan University 1997 — 2002
Master of Science in Business Administration, Information Management
Central Michigan University 1995 — 2000
Bachelor of Science in Business Administration, Information Management
Lake Orion 1988 — 1991
High School
OnStar August 2012 - Present
OnStar March 2012 - October 2012
OnStar March 2008 - April 2012
Thomson Scientific IP Management Services February 2004 - March 2008
Edcor February 1999 - February 2004
CIGNA Healthcare September 1995 - February 1999
Skills
SDLC, Call Center, Leadership, Business Analysis, Agile Methodologies, Process Improvement, Management, Telematics, Program Management
Education
Eastern Michigan University 1990 — 1993
Bachelor of Science, Language and Literature
CLP Resources June 2014 - August 2014
DTS March 2014 - May 2014
Newco Construction of America, Inc. July 2013 - November 2013
Smith Dalia Architects February 2013 - July 2013
Urban Design Group February 2007 - December 2010
Source Financial Staffing September 2006 - January 2007
Siemens May 2005 - July 2006
Randstad North America September 2004 - April 2005
Edcor April 2001 - June 2004
Abrams Construction April 2000 - April 2001
Skills
Exceptional..., Customer Service, Order Entry, ACT, Quickbooks, SAP, Word, Excel, PowerPoint, Outlook Express, PUBLISHER 2007, PeopleSoft, Great People Skills, AJERA, Deltek, Great Plains Software, AIA Contract software, Adobe Creative Suite, ADOBE In Design, Mac OS, Office Administration, Billing, QuickBooks, Microsoft Word, Software Documentation, Outlook, Payroll, Budgets, Invoicing, Accounts Payable, Spreadsheets, Office Management, Management, Administrative..., Telephone Skills, Administration, 10 Key, Administrative..., Microsoft Office, Microsoft Excel
Education
Strayer university 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sanford-Brown College-Atlanta 2006 — 2007
Medical Assistant, Medical/Clinical Assistant
John McEachern High School 1980 — 1984
HS Diploma
John McEachern High School
Resource Development Company, LLC June 2006 - Present
Resource Development Company, LLC June 2003 - 2006
Edcor June 2001 - December 2003
Acclarant, Inc. October 1999 - May 2001
Compuware Corporation June 1997 - October 1999
Visual Services, Inc. December 1995 - December 1996
Education
Walsh College 1994 — 1996
Bachelors in Business Administration, Marketing
Michigan State University 1993 — 1994
Elementary & High School
MacLean-Fogg Component Solutions March 2013 - Present
MacLean-Fogg Component Solutions April 2006 - February 2013
Edcor 2001 - 2005
Skills
Marketing, Customer Service, Microsoft Excel, Microsoft Office, Team Building, Event Management, Training, Customer Satisfaction, PowerPoint, Microsoft Word, Supervisory Experience, Travel Planning, Facilities Management, Inventory Management, Data Entry, Human Resources, Supervisory Skills, Purchasing, Employee Relations, Outlook, Time Management, Software Documentation, Event Planning, Administrative..., Office Management, Call Centers, Spreadsheets, Office Administration, 5S, Expense Reports, Administrative...
Education
Baker College Business and Corporate Services
Spireon, Inc. December 2013 - Present
Evanhoe & Associates, Inc. March 2013 - December 2013
Zebra Technologies July 2009 - January 2013
Zebra Technologies July 2008 - July 2009
WhereNet April 2005 - July 2008
Edcor April 2004 - April 2005
CBF Systems Inc. January 2000 - April 2004
Skills
Professional Services, Manufacturing, Customer Relations, Integration, Change Management, Business Analysis, Process Engineering, Program Management, Team Building, Budgeting, Strategic Planning, Contract Negotiation, Process Improvement, Inventory Management, Product Management, Product Development, Negotiation, Start-ups, Wireless, Budgets, RFID+, Project Management, SaaS, Strategy, Customer Service, Cross-functional Team..., Solution Selling, Management, Leadership, Business Development, Client Service Oriented, Manage Client..., Project Planning, Training, Business Intelligence, CRM, Consulting
Education
Wayne State University 2004 — 2015
Masters, U.S. Foreign Policy
Northern Michigan University 1993 — 1998
BS, Public Administration, Computer Information Systems
Okemos high school
Career Now Brands June 2015 - Present
MRM worldwide December 2012 - May 2015
MRM Worldwide December 2010 - December 2012
Team Detroit May 2004 - December 2010
Edcor August 2002 - May 2004
General Motors3 January 1996 - January 1999
Skills
Business Intelligence, Database Marketing, Business Analysis, Digital Marketing, Direct Marketing, Microsoft SQL Server, CRM, Databases, Data Modeling, Integration, Web Analytics, Business Objects, Analytics, Segmentation, Marketing Strategy, Online Advertising, Team Leadership, Lead Generation, Email Marketing
Education
University of Michigan 1999 — 2001
Bachelor of Science, Computer Science
Kettering University 1996 — 1999
Urban Lending Solutions February 2015 - Present
New Penn Financial, LLC February 2013 - Present
Chase Bank January 2011 - Present
JPMorgan Chase June 2011 - December 2012
Flagstar Bank - Credit January 2005 - January 2011
Flagstar Bank – Secondary Marketing January 2003 - January 2005
Edcor January 2000 - January 2003
OnStar January 1999 - January 2000
Skills
Loan Origination, Payroll, Residential Mortgages, Loans, Credit, Mortgage Underwriting, Credit Risk, Mortgage Lending, Underwriting, Pricing, Condos, Appraisals, Banking, Software Documentation, Mortgage Banking, Commercial Banking, Mortgage Marketing, Refinance, Financial Advisory, Consumer Lending, Human Resources, Commercial Lending, FHA, Credit Analysis, Loss Mitigation, VA loans, FHA financing, USDA
Education
Oakland Community College
Business and Science
State of Michigan March 2013 - Present
SPRINT NEXTEL CORPORATION April 2003 - May 2012
EDCOR February 2002 - February 2003
ELECTRONIC DATA SYSTEMS January 2001 - January 2002
MSX INTERNATIONAL January 2000 - January 2000
GREAT LAKES STRATEGIES January 1999 - January 2000
Skills
Call Center, Customer Satisfaction, Customer Service, Invoicing, Management, Software Documentation, Team Building
Education
Baker College
Bachelor of Science, Criminal Justice
Oakland Community College
Associates Degree, Liberal Arts
Comerica Bank July 2013 - Present
Southern Lakes Parks and Recreation 2008 - July 2014
Comerica Bank May 2010 - July 2013
Comerica Bank November 2006 - June 2010
Comerica Bank October 2003 - November 2006
Edcor July 2002 - September 2003
Edcor 2002 - 2003
Logic Solutions 1998 - 2002
Skills
Project Management, Project Planning, Instructional Design, Management, Vendor Management, PMP, Visio, Leadership, SDLC, Requirements Analysis, CRM, Software Documentation, Cross-functional Team..., Training, Change Management, MS Project, Banking, Disaster Recovery, Business Process, IT Strategy, Quality Assurance, Human Resources, Process Improvement, Strategy
Education
Central Michigan University 1995 — 1998
Doctoral Studies (no degree conferred)
University of Connecticut 1992 — 1995
BA
Vaco June 2015 - Present
Quicken Loans February 2013 - Present
Asset Acceptance Solutions Group May 2012 - February 2013
Legal Recovery Solutions, LLC February 2011 - May 2012
Asset Acceptance July 2010 - February 2011
Asset Acceptance March 2008 - July 2010
Asset Acceptance March 2006 - March 2008
Asset Acceptance July 2005 - March 2006
Edcor August 2001 - July 2005
EDS Group 2000 - 2001
Skills
Process Improvement, Call Centers, Business Analysis, Software Documentation, Project Management, Microsoft Office, Customer Service, Change Management, Vendor Management, Team Building, Team Leadership, Leadership, Business Process..., Strategic Planning, Data Analysis, Project Planning, Management, Access, Visio, Analytics
Education
Aveta Business Solutions Online Training
Six Sigma Black Belt Certificate
Macomb Community College
Associates, Business Management
GP Strategies Corporation 2015 - Present
First Merit Bank (formerly Citizens Bank) 2011 - 2015
Citizens Bank - Michigan, Ohio and Wisconsin August 2006 - March 2011
Edcor 1999 - 2006
Norrell 1998 - 1999
Entech Personnel Services 1996 - 1997
Skills
Operations Management, Process Management, Process Improvement, Team Building, Staff Development, Recruitment/Retention, Customer Relations, Customer Satisfaction, Regulatory Compliance, Corrective Action, Employee Orientation, Operational Risk..., Customer Service, Small Business Lending, Loans, Corrective Actions, Employee Orientations, Leadership, Training, Commercial Banking, Commercial Lending, Banking, Retail Banking, Risk Management, Management, Recruiting
Education
University of Michigan-Flint
Comerica Bank July 2014 - Present
Edcor September 2012 - July 2014
Ally Financial Inc. July 2011 - September 2012
Ally Financial Inc. (formerly GMAC) January 2009 - July 2011
Halo Group January 2008 - November 2008
Halo Group January 2007 - January 2008
Edcor July 2001 - January 2007
Skills
Requirements Gathering, Process Improvement, Business Analysis, Requirements Management, Claims Management, Governance, Business Process, Enterprise Software, Requirements Elicitation, System Testing, Integration, Program Management, Visio, Management, SDLC, Requirements Analysis, Vendor Management, Business Process...
Education
Michigan Technological University 1987 — 1991
BS
BorgWarner Inc. January 2015 - Present
Kelly Services March 2010 - Present
Kelly Services March 2008 - March 2010
Kelly Services September 2007 - March 2008
BBDO Detroit February 2003 - September 2007
Edcor March 1999 - February 2003
In Rhodes Management January 1990 - March 1999
General Motors Technical Education October 1993 - May 1995
Skills
Training, Management, Talent Management, Team Building, Talent Acquisition, Onboarding, Applicant Tracking..., E-Learning, Performance Management, Employee Training, Recruiting, Employee Engagement, Coaching, Staffing Services, Performance Improvement, Human Resources, Employee Relations, Change Management, Training Delivery, Leadership Development, Interviews, Career Development, Learning Management..., Workforce Planning, Strategic Leadership, Program Management, Leadership, Sales Enablement, StrengthsFinder, Leading Change, Succession Planning, Virtual Training, Organizational..., Organizational..., Strategy, Process Improvement
Education
Oakland University 1993 — 1995
Bachelor of Science, Human Resources
Oakland Community College 1991 — 1993
General
M-ize November 2012 - Present
Vitaver & Associates,Inc. July 2012 - November 2012
Vitaver & Associates,Inc. June 2012 - November 2012
Vitaver & Associates,Inc. November 2011 - June 2012
Accusoft Pegasus February 2010 - January 2011
Comsys July 2008 - December 2009
Convergys September 2006 - June 2008
Relocated to Tampa Fl. from Detroit Mi. and provided support for ill parent. March 2005 - August 2006
Edcor July 2004 - March 2005
MSX International July 1994 - December 2003
Skills
Business Analysis, New Business Development, Business Intelligence, Cloud Computing, Account Management, Software Development, Alternative Energy, Engineering, CRM, Business Development, BPO, Enterprise Software, Management, Salesforce.com, Project Management, Outsourcing, Strategy, Training, Leadership, Mobile Devices, Direct Sales, Start-ups, Consulting, IT Service Management, Vendor Management, Team Leadership, Professional Services, Cross-functional Team..., Team Building, Business Process, Contract Negotiation, Program Management, Disaster Recovery, Recruiting, Process Improvement, Business Process..., Lead Generation, Integration, Analytics, Security, SharePoint
Education
Davenport University 1999 — 2001
BA, Business Administration
Macomb Community College
AA, Electronic Engineering Technology
Fast Switch, Ltd September 2014 - Present
CDI Corporation October 2007 - Present
JDM Systems Consultants October 2001 - October 2007
Edcor October 2000 - October 2001
COMSYS 1998 - 2000
AIC 1998 - 2000
Maxim Group 1996 - 1997
Skills
Technical Recruiting, Vendor Management, Applicant Tracking..., Talent Acquisition, Account Management, Staff Augmentation, Business Development, Recruiting, Outsourcing, Consulting, Sales, Management, Leadership, CRM, New Business Development, Process Improvement, Selling, Program Management, SDLC, IT Service Management
Education
Northwood University 1991 — 1995
Bachelor of Business Administration 1995
Detroit Catholic Central 1987 — 1991
Diploma
Hartland
Menlo Worldwide Logistics March 2014 - Present
Palace Sports & Entertainment January 2014 - Present
FirstMerit Bank August 2012 - November 2013
Citizens Republic Bank August 2007 - August 2012
Edcor April 2002 - August 2007
Merchants and Medical Credit Corporation October 2001 - April 2002
Hewlett-Packard January 1998 - July 2001
Skills
Call Center, Process Improvement, Training, Customer Service, Customer Satisfaction, Project Management, Business Analysis, Visio, Software Documentation, Coaching, Team Leadership, Team Building, Microsoft Excel, Microsoft Office, Call Centers, Leadership, Management
Education
Michigan State University 1993 — 1997
B.A, Communication
The Pearl Collection May 2014 - Present
United Road August 2010 - June 2014
US Physical Therapy October 2008 - October 2010
PSCU October 2008 - May 2010
Prudential Cranbrook Realtors 2003 - 2006
Century 21 Town & Country January 2000 - April 2005
Edcor February 1996 - March 2002
American Express May 1994 - February 1996
Radisson Plaza Hotel & Suites December 1992 - May 1994
The Ritz-Carlton Hotel Company, L.L.C. December 1991 - December 1992
Skills
Account Management, Key Account Management, Operations Management, Sales, Hospitality, Event Planning, Special Events..., Event Management, Salesforce.com, Sales Presentations, National Account..., New Business Development, New Business Generation, New Business Set-up, CRM, Sales Operations, Marketing Strategy, Management, Sales Process, Program Management
Education
Michigan State University 1987 — 1991
Bachelor of Science (B.S.), Communication, Arts and Science
PSCU October 2007 - Present
Edcor 2005 - 2007
Edcor 2004 - 2005
Edcor 2002 - 2004
Skills
Call Center, Capacity Planning, Avaya, Process Improvement, Forecasting, Vendor Management, Customer Experience, Performance Metrics, Business Analysis, Operations Management, Performance Management, Outsourcing, Temporary Placement, Customer Service, Customer Satisfaction, Kronos, Strategic Leadership, Process Scheduler, Call Centers, Team Building, Leadership, Contact Centers, Management
Education
Hillsdale College 1994 — 1998
Bachelor of Arts (B.A.), French Language and Literature
General Dynamics Information Technology July 2013 - Present
Verizon Wireless August 2006 - July 2012
BBDO June 2004 - September 2005
Edcor September 2000 - June 2004
Skills
Microsoft Office, AS400, Website Testing, Telecommunications, Software Documentation, Project Management, Customer Satisfaction, Training, IBM iSeries, Call Centers, Wireless, Web Testing, Technical Support, Troubleshooting, Customer Retention, Customer Service, CDMA, Leadership
Education
Baker College Business and Corporate Services 1997 — 2002
Buiness Management
DistributedNetworks May 2013 - Present
Chrysler Group LLC September 2011 - May 2013
Distributed Networks August 2010 - August 2011
Edcor August 2008 - July 2010
Skills
Software Development, Agile Methodologies, MySQL, Scrum, XML, Web Services, C#, Software Engineering, .NET, SOA, Java, Software Design, Java Enterprise Edition, Subversion, Linux, UML, JavaScript, Microsoft SQL Server, SQL, OOP, AJAX, Eclipse, Visual Studio, Apache, jQuery, SOAP
Education
Wayne State University 2004 — 2008
Master of Business Administration (MBA), Information Systems
Eastern Michigan University 1983 — 1988
Bachelor of Science (B.S.), Computer Science and Music
Entech Medical Staffing/Entech Staffing Solutions November 2004 - Present
Kelly Services 1998 - 2003
Edcor 1999 - 2000
Skills
Temporary Staffing
Education
Clarkston High School
Oakland Community College
Takata March 2014 - Present
Costco Wholesale March 2014 - Present
Costco Wholesale November 2012 - March 2014
TTi Global January 2013 - February 2014
Merit Network February 2011 - August 2011
Takata May 2008 - February 2009
Verizon Business March 2004 - February 2008
Edcor May 2003 - March 2004
Edcor November 2003 - January 2004
Edcor February 2002 - May 2003
Skills
Strategic Planning, Troubleshooting, Call Center, Process Improvement, Program Management, Operations Management, Team Building, Software Documentation, Call Centers, Management, Leadership, Human Resources, Training, Customer Satisfaction, Continuous Improvement, Documentation, Automotive, Microsoft Excel
Education
Siena Heights University 1992 — 1996
BA, Business Administration
Siena Heights University 1992 — 1996
AA, Accounting
ADP March 2013 - Present
KellyOCG November 2011 - March 2013
Chrysler LLC January 2004 - November 2011
General Physics 2003 - 2004
Edcor 2000 - 2002
Skills
HRIS, Applicant Tracking..., Talent Acquisition, Process Improvement, Onboarding, Change Management, Sourcing, Team Leadership, Program Management, PeopleSoft, Customer Relations, Business Analysis, Hiring, Documentation, Customer Service, Access, PowerPoint, Excel, Account Management, Word, Lotus Notes, Microsoft Office, Data Analysis, MS Project, Recruiting, Microsoft Excel, Process Management, Reports, Training, Software Documentation, Management, Team Building, Leadership, Vendor Management, Human Resources, Talent Management, Performance Management, College Recruiting, Consulting, CRM
Education
Baker College Business and Corporate Services 2008 — 2010
Human Resources
UBT November 2013 - August 2014
Robert Half Technology April 2013 - November 2013
Credit Acceptance October 2012 - April 2013
Verizon Wireless January 2009 - June 2012
Verizon Wireless June 2005 - June 2012
Verizon Wireless June 2005 - January 2009
Flagstar Bank July 2003 - November 2003
PEROT SYSTEMS November 2002 - April 2003
Edcor November 2001 - October 2002
Skills
Help Desk Support, Customer Service, Call Center, Customer Satisfaction, Customer Retention, Telecommunications, Troubleshooting, Process Improvement, Customer Experience, Account Management, Microsoft Office, Microsoft Excel, Blackberry, Technical Support, Wireless, Training
Education
Oakland Community College 2013 — 2015
Computer Systems Networking and Telecommunications, 3.0
Southfield High School
Diploma, General Studies
HARMAN International November 2013 - Present
Rayconnect, Inc. June 2013 - November 2013
Solaronics, Inc February 2004 - January 2012
Fix My Computer Now March 2000 - September 2010
Edcor May 2001 - January 2004
General Motors June 1998 - April 2001
Skills
Computer Repair, Quality Management, Customer Service, Print reading, Microsoft Office, Managing Workflow, Time Study, Operational Cost..., Highly detail oriented, Lean Manufacturing, Hi-Low Operation, Material Flow Analysis, Active Directory, Access, Servers, Microsoft Exchange, Customer Satisfaction, Technical Support, Manufacturing, Hardware, PPAP, FMEA, DFMEA, 8D Problem Solving, Optical Imaging, SPC, Gage R&R, Calibration, TS16949
Education
Oakland Community College 1997 — 2003
Computer Science
Oakland Technical Center 1993 — 1996
Electronics & Principals of Technology
Western Governors University June 2006 - Present
Wayne State University February 2004 - Present
Jaxon System 2001 - Present
Edcor 2000 - 2001
Wolpac, Inc. 1995 - 1996
Skills
Instructional Design, Teaching, Higher Education, Distance Learning, E-Learning
Education
Wayne State University 1999 — 2006
Ph.D., Instructional Technology and Performance Improvement
University of Colorado Boulder 1992 — 1995
MS, Information Systems
University of Colorado Boulder - Leeds School of Business 1992 — 1995
MS, Information Systems
Penn State University 1985 — 1987
business
MVHS
Wayne State University
Ph.D., Education and Business
GP Strategies Corporation January 2001 - Present
Edcor July 1992 - December 2000
Skills
Learning Management, Leadership Development, Blended Learning, E-Learning, Instructional Design, Training Delivery, Organizational..., Performance Improvement, Instructor-led Training, Training, Adult Education, Coaching, Performance Management, Change Management, Executive Coaching, Talent Management, Management Development, Staff Development, Workshop Facilitation, Employee Training, Program Management, Culture Change
Education
Wayne State University 2005 — 2009
MBA
University of Miami - School of Business 1984 — 1988
BBA
Defense Contractor February 2013 - Present
Lockheed Martin 2010 - 2013
Lockheed Martin 2008 - 2010
Lockheed Martin March 2004 - 2008
Edcor March 2001 - March 2004
Skills
Process Improvement, Program Management, Training, Security Clearance, Leadership, Performance Management, Leadership Development, Project Management, Human Resources, DoD, Aerospace, Earned Value Management, Six Sigma
Education
Texas A&M University 1991 — 1995
Bachelor's of Science, Psychology
Comerica Bank September 2012 - Present
Edcor August 2010 - September 2012
Credit Acceptance July 2008 - June 2010
MAXIMUS (formerly Policy Studies, Inc.) April 2006 - July 2008
Edcor Data Services May 2000 - April 2006
Palace Sports & Entertainment April 1995 - August 1999
Skills
Business Process..., Operational Planning, Customer Satisfaction, Call Center, Process Engineering, Business Process, Team Building, Change Management, Business Analysis, Customer Relations, Process Improvement, Strategic Planning, Program Management, Business Strategy, Operations Management, SDLC, Outlook, Excel, Mentoring, Team Leadership, Word, Documentation, Microsoft Office, Customer Service, Microsoft Word, Software Documentation, Microsoft Excel, Call Centers, Performance Management, Project Management, Leadership, CRM, Management, Training, Strategy, Analysis, Human Resources, Budgets, Telecommunications, Contract Negotiation, Vendor Management, Customer Experience
Education
Walsh College of Accountancy and Business Administration 1996 — 2000
Master of Science in Management, Management
Oakland University 1984 — 1990
Bachelor of General Studies, Management, Communication Arts, Sociology
Vestrics (formerly Capital Analytics) August 2012 - Present
i9 Sports September 2012 - December 2013
Capital Analytics, Inc. August 2011 - August 2012
ES3 November 2009 - August 2011
ES3 August 2008 - November 2009
Latitude Learning January 2005 - August 2008
Edcor 1994 - 2004
Eldorado Hotel/Casino 1993 - 1994
John Ascuaga's Nugget 1992 - 1993
Skills
Learning Management..., Project Management, Business Analysis, Staff Management, E-Learning, Human Capital Consulting, Human Capital, Instructional Design, Performance Management, Business Process, Coaching, SharePoint, Business Intelligence, Vendor Management, Process Improvement, Strategy, Performance Improvement, Business Development, CRM, SaaS, Leadership, Management, Consulting, Training, Team Building, Analytics, Recruiting, Program Management, Human Resources
Education
University of Nevada-Reno
Insight April 2015 - Present
TCC Cooking Company, a wholly owned subsidiary of Target Corp. November 2013 - April 2015
Target October 2012 - November 2013
Target August 2010 - October 2012
Target Corporation August 2008 - August 2010
Target April 2007 - August 2008
Target September 2005 - April 2007
The Home Depot July 2004 - September 2005
The Home Depot November 2002 - July 2004
Edcor 2000 - 2001
Skills
Leadership, IT Strategy, Retail, Process Improvement, Cross-functional Team..., Operations Management, Multichannel Technology, Multichannel Strategy, Inventory Control, Business Process, Change Management, Business Intelligence, Project Planning, Inventory Management, Merchandising, RFID, Problem Solving, Business Strategy, Store Management, Six Sigma, Supply Chain, Supply Chain Management, Integration, Management, Warehousing, Microsoft Office, Distribution Center..., Store Operations, EPC, Lean Manufacturing, Microstrategy, Performance Management, Multi-channel Retail, Business Architecture, People Development
Education
Central Michigan University
Bachelor of Science
Michigan Technological University
Oakland University
Total Compliance Tracking, LLC June 2014 - Present
Second To None, Inc. March 2009 - June 2014
Second To None, Inc. June 2005 - March 2009
Edcor 2000 - 2004
Skills
Marketing, Web Applications, Strategic Partnerships, Analytics, E-commerce, Entrepreneurship, Management, ASP.NET, JavaScript, Voice of the Customer, ASP, .NET, Microsoft SQL Server, Market Research
Education
Oakland University
Northwestern Mutual August 2008 - Present
Miller Brewing April 2004 - July 2008
Edcor September 2000 - November 2003
EDS (Electronic Data Systems) March 1988 - August 2000
Holy Cross Hospital December 1986 - November 1987
Education
Oakland University 1980 — 1986
MIS
Xerox State and Local Solutions October 2008 - Present
Excellence In Motivation October 2007 - June 2008
NCR Corporation January 2005 - December 2006
Edcor 1999 - 2004
USAF B-2 System Program Office 1992 - 1995
Skills
Scrum, Software Project..., Program Management, Agile, Team Leadership, Agile Project Management, Business Operations..., Agile Methodologies, Operations Management, Cross-functional Team..., Change Management, Requirements Analysis, Product Management, Business Analysis, Management, Business Process..., PMP, CRM, PMO, Leadership, Team Building, Integration, Vendor Management, Project Portfolio..., Business Intelligence, SDLC, Business Process, Project Delivery, IT Strategy
Education
Villanova University 2010 — 2010
Project Management
University of Phoenix
Edcor July 2013 - Present
Edcor February 2009 - Present
Gaz-U.S. October 2008 - January 2009
Edcor May 2005 - September 2008
Skills
Organizational..., Human Resources, Learning Management, Employee Relations, Talent Management, Team Building, Coaching, Onboarding, Recruiting, Performance Management, Talent Acquisition, Employee Benefits, Management, Program Management, Training, Applicant Tracking..., Customer Satisfaction, Leadership, Process Improvement, Personnel Management
Education
Central Michigan University 2007 — 2010
MSA, Leadership
Baker College Business and Corporate Services 2002 — 2006
BBA, Human Resources Management
Michigan CAT September 2005 - Present
Edcor 2001 - 2005
Skills
Process Improvement, Business Analysis, Customer Service, Strategic Planning, Project Planning
Education
Oakland University 1996 — 2001
Pontiac Central HS
Revolution Cycle April 2015 - Present
SafeGuard World International September 2013 - Present
Mindteck April 2013 - September 2013
Envision Enterprise, LLC November 2012 - April 2013
Ceridian November 2004 - August 2012
Wedgewood Consulting Group, Inc. February 2002 - September 2004
Crowne Plaza Dayton November 2000 - May 2001
Edcor November 1999 - November 2000
Kohler Catering July 1998 - November 1999
KPMG 1996 - 1998
Skills
Process Improvement, Project Management, Organizational..., Management Consulting, Change Management, Organizational..., Team Building, Business Process..., Business Analysis, Public Speaking, Event Planning, Travel Management, Technical Writing, Training, Proposal Writing, Coordinating Events, Data Analysis, Analysis, Coaching, Leadership Development, Program Management, Management, Leadership, Vendor Management, Human Resources
Education
Walden University 2007 — 2012
PhD, Psychology
The George Washington University 1988 — 1990
MA, International Affairs
Ohio University 1984 — 1988
MS, Communication
HP Enterprise Services June 2013 - Present
General Motors June 2013 - Present
General Motors 2013 - 2014
EDS 2006 - 2009
Edcor February 2002 - January 2005
Entertainment Publications 1999 - 2003
EDS 1990 - 1999
Skills
Web Project Management, Account Management, People Management, Management, CRM, Vendor Management, Program Management, Business Process..., Project Management, Project Plans, Project Resourcing, Project Metrics, ITIL v3 Foundations..., Service Delivery, Integration, Outsourcing, Process Improvement, SDLC, Call Centers, ITIL, Project Portfolio..., Operations Management
Education
Conestoga College
Netarx August 2009 - Present
Analysts International August 2007 - Present
Analysts International 2005 - Present
Sequoia Diversified Products / Analysts International 2004 - Present
Edcor June 2001 - March 2004
Education
Wayne State University 1990 — 1994
History, Criminal Justice, Science
Indiana University Bloomington 1989 — 1990
Science
Oakland Community College 1986 — 1989
Criminal Justice/General Studies
General Motors January 2012 - Present
General Motors January 2011 - May 2012
General Motors January 2010 - May 2011
General Motors May 2003 - March 2010
General Motors 2007 - 2009
Deloitte 2001 - 2003
eIntelligence 2000 - 2001
Information Advantage 1998 - 2000
edcor 1996 - 1999
Accenture 1992 - 1996
Skills
Business Intelligence, Cross-functional Team..., Integration, Business Process, Management Consulting, Solution Architecture, Business Process Design, Strategy, Project Management, Business Transformation, Management, Business Process..., Enterprise Software, Pre-sales, Start-ups, Process Improvement, Process Engineering, Information Technology, Consulting, Agile Methodologies
Education
Carnegie Mellon University 2007 — 2011
Masters, Information Technology
University of Michigan 1987 — 1991
Bachelor of Business Administration, Stephen M. Ross School of Business Administration, Finance/ Marketing Majors, CIS Minor
Essexville Garber 1983 — 1987
Kelly Services September 2014 - Present
Kelly Services March 2013 - September 2014
Kelly Services June 2011 - February 2013
Kelly Services February 2008 - June 2011
Kelly Services January 2005 - February 2008
Edcor March 2002 - January 2005
Manpower October 1996 - February 2002
Skills
PMP, Applicant Tracking..., Talent Acquisition, Staffing Industry, BPO, Onboarding, Recruiting, Process Improvement, Cross-functional Team..., Program Management, Management, Outsourcing, Vendor Management, Leadership, Temporary Staffing, Sourcing, Temporary Placement, Staffing Services, Performance Management, Customer Satisfaction, Staff Augmentation, Industrial Sector, Talent Management, Training, Software Documentation
Education
Walsh College 2015 — 2018
Master of Business Administration (M.B.A.), Management Information Systems, General
Michigan State University - The Eli Broad Graduate School of Management 1990 — 1994
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Edcor December 2008 - February 2012
Education
Eastern Michigan University 1992 — 1996
Auto Credit Express January 2014 - Present
Dynamic Media December 2011 - November 2013
Edcor December 2008 - December 2011
American Textile 2008 - 2008
Edcor 2007 - 2008
United Merchant Processing Association November 2004 - January 2007
Earthlink 1995 - 2003
Skills
AJAX, jQuery, Apache, Linux, JavaScript, Microsoft SQL Server, PHP, MySQL, HTML, Databases, CSS, Process Improvement, ASP.NET, Web Development, CRM, Microsoft Office, SQL, Subversion, Web Applications, PostgreSQL, OOP, HTML 5, JSON, Web Services, LAMP, CMS, Visio, Windows Server, ASP, IIS, XML, C#, Software Development, Joomla, Front-end, Integration, Web Developers, JavaScript Libraries, DOM Scripting, CSS3, CSS2, Tableless Design, Front-end Coding, Client Side Scripting, Server Side Programming, Database Design, Visual Studio, Git, MVC, .NET
Education
St. Louis College of Pharmacy 1982 — 1984
Native American Logistics/TOP Worldwide May 2014 - April 2015
Leading Edge Logistics October 2012 - May 2014
Leading Edge Logistics August 2008 - October 2012
Leading Edge Logistics January 2008 - August 2008
Leading Edge Logistics March 2006 - January 2008
Edcor August 2005 - March 2006
Edcor April 2002 - August 2005
Skills
Operations Management, Customer Service, Transportation, Transportation..., 3PL, Supply Chain, Logistics, Air Freight, Freight, Trucking, LTL, Truckload, Logistics Management, Warehouse Management, Supply Chain...
Education
Macomb Community College 2007 — 2009
Associate's Degree, Accounting
Henniges Automotive February 2008 - Present
TechTeam Government Solutions February 2005 - February 2008
Edcor January 2004 - February 2005
RDH Health Services January 2001 - July 2001
TechTeam Global June 1995 - January 2001
Skills
Organizational..., Employee Relations, Talent Acquisition, Succession Planning, Leadership, Human Resources, Recruiting, Onboarding, Performance Management, Interviews, Employee Benefits, Deferred Compensation, Management, Personnel Management, Training, Strategic Human..., Automotive, HR Transformation, Program Management
Education
Walsh College of Accountancy and Business Administration 1996 — 2001
MBA
Michigan State University 1991 — 1995
Bachelor's, Psychology
HR Certification Institute
SPHR
Swedish Medical Center September 2013 - Present
Edcor April 2010 - Present
Porter Adventist Hospital August 2006 - November 2012
Platt College December 2009 - August 2010
University of Colorado Health Sciences Center June 2008 - July 2010
University of Colorado June 2008 - July 2010
Master Tek International, Inc May 1996 - December 2000
Skills
Nursing, BLS, ACLS, Pediatrics, Clinical Research, Nursing Education, Medical/Surgical, Oncology, TNCC, Higher Education, Adult Education, Teaching, Hospitals, Curriculum Development, Public Health, Curriculum Design, Student Affairs, Program Development, E-Learning, Research
Education
University of Colorado Anschutz Medical Campus 2003 — 2008
Doctor of Nursing Practice, Family Nurse Practitioner
Kelly Services October 2013 - Present
Kelly Services February 2011 - October 2013
Kelly Services August 2008 - February 2011
Kelly Services October 2006 - August 2008
Edcor June 2006 - October 2006
Edcor June 2003 - June 2006
BBDO 1999 - 2003
Detroit Tigers 1998 - 1999
Skills
Recruiting, Change Management, Human Resources, Process Improvement, Employee Relations, Call Center, Account Management, Vendor Management, Sourcing, Applicant Tracking..., Performance Management, Talent Acquisition, Team Building, Training, Project Management, Call Centers, Cross-functional Team..., Management, Program Management, Coaching, Customer Satisfaction, Leadership, CRM
Education
Central Michigan University 1991 — 1995
Bachelor of Business Administration (B.B.A.), Management and Law
Central Michigan University, Mt. Pleasant, MI 1991 — 1995
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
PCE Systems March 1992 - Present
Modern Engineering January 1991 - March 1992
Edcor September 1990 - January 1991
United States Air Force January 1986 - March 1989
Skills
SQL, Databases, Training, Java, Analysis, Program Management, Strategic Planning, Vendor Management, Medical Billing, Process Improvement, Project Management, Business Analysis, Operations Management, PHP, Software Project...
Education
University of Maryland University College 1987 — 1989
General
Oakland Community College 1985 — 1985
General
Kent County June 2009 - Present
Noble International Ltd August 2006 - June 2009
Edcor December 2005 - August 2006
Jervis B. Webb Company August 2004 - November 2005
ING October 1999 - August 2004
Genesys Group July 1998 - October 1999
Complete Business Solutions February 1998 - July 1998
Vincam Human Resources/Amstaff May 1994 - January 1998
Concord Drugs May 1993 - May 1994
Skills
Compensation & Benefit, Strategic Planning, Human Resources, Budgets, Management, Policy, Personnel Management, Workforce Planning, Customer Service, Analysis, Project Planning, Time Management, CRM, 401k, Government, Employee Training, Disability Insurance, Customer Satisfaction, Administration, Compensation & Benefits, Project Management, Training, Benefits Administration, Employee Benefits, Succession Planning
Education
Michigan State University 1988 — 1991
B. A., Personnel Administration
Delta College 1982 — 1989
A. A., Busniess
Thomson IP Management Services April 2012 - Present
Thomson IP Management Services March 2003 - April 2012
Edcor 2000 - 2003
Fastech 1997 - 1999
Amerisure 1994 - 1997
Skills
Business Analysis, Visio, Project Management, Business Intelligence, Microsoft SQL Server, Business Process, Process Improvement, Management, Program Management, Account Management, Call Center, MS Project, Team Leadership, Change Management, Software Documentation, Project Planning, Requirements Gathering, Leadership, CRM, Requirements Analysis, Data Analysis, Vendor Management, Integration, Training, PMP, Cloud Computing, Agile Methodologies, SDLC, Cross-functional Team..., Business Process...
Education
Lawrence Technological University 1984 — 1990
Bachelor of Science, Information Management Systems
Lawrence Technological University
Bachelor of Science (BS), Management Information Systems, General
Retail Network March 2004 - Present
Edcor March 2001 - February 2004
Skills
Program Development, Business Process..., Public Speaking, Telephone Interviewing, Exit Interviews, Job Coaching, Sales Management, Sales Operations, Call Center Development, Call Center..., Social Media Marketing, Marketing Management, Strategic Human..., New Business Development, Wholesale, Key Account Development, Inventory Management, Customer Service, Sales, Strategic Planning, Negotiation
Education
Indiana University Bloomington
B.A., General Studies
Chrysler Group LLC June 2012 - Present
Goodwill Industries of Greater Detroit December 2010 - September 2012
Chrysler September 2001 - November 2008
DaimlerChrysler 2001 - 2007
Edcor August 1997 - December 2003
Skills
Team Building, Microsoft Office, Microsoft Excel, Process Improvement, Customer Service, Strategic Planning, Microsoft Word, Negotiation, Budgets, PowerPoint, Project Management, Manufacturing, Coaching, Change Management, Inventory Management, Human Resources, Organizational..., Management, Sales, Team Leadership, Training, PeopleSoft, Talent Management, Event Management, Program Management
Education
Central Michigan University 1991 — 1995
Bachelor of Science, Community development
Dynamic Media December 2008 - Present
Edcor June 2000 - December 2008
Xerox 2006 - 2007
Matrix Technologies 1999 - 1999
GlassCity Internet 1996 - 1998
Skills
Integration, C#, SQL, MySQL, Microsoft SQL Server, ASP.NET, ASP.NET MVC, ASP.NET AJAX, AJAX, PHP, TCP/IP, Firewalls, Microsoft Exchange, Cisco Technologies, Cisco IOS, Network Security, Database Design, Database Administration, Web Development, Project Management, Budget, Agile Methodologies, Scripting, Linux, Innovator, Team Leadership, Team Management, Distributed Systems, Distributed Team..., VoIP, SIP, Unix, Software Development, Troubleshooting, Business Process, Budgets, Management, Leadership, SDLC, Information Technology, Process Improvement, Vendor Management, Business Analysis, Program Management, CRM, Cloud Computing, Operating Systems, Software Documentation, Networking, Hardware
Education
Capella University 2008 — 2012
Bachelors, Software Architecture
Resource Search, Inc. 2010 - Present
Edcor October 2007 - July 2010
TEKsystems 1998 - 2007
Forest Health Services 2002 - 2003
Skills
Applicant Tracking..., Human Resources, Talent Acquisition, Account Management, Sales, Process Improvement, Team Building, Strategic Planning, Technical Recruiting, Recruiting, Coaching, Staffing Services
Education
Central Michigan University 1992 — 1996
BS, Marketing
HB High School
Moosejaw Mountaineering March 2015 - Present
Detroit Country Day School August 2012 - March 2015
Cummins Bridgeway, LLC June 2005 - August 2012
Edcor April 2004 - June 2005
Kelly Services April 2002 - April 2004
Skills
FMLA, Affirmative Action, Payroll, Performance Management, Workers Compensation, EEOC, Employee Relations, Health Care Reform, Benefits Administration, Employee/Labor Relations, Training & Development, Corporate Wellness, Legal Compliance, Safety, Compensation Structure..., FLSA, Employee Recognition, DOT Compliance, Employee Benefits, ADP Payroll
Education
Baker College Center for Graduate Studies
MBA
Central Michigan University
BS in BA, Business
Cummins Bridgeway, LLC April 2006 - June 2008
Trans Inns Management, Inc May 2005 - April 2006
Edcor August 2002 - April 2005
Skills
Employee Relations
Education
University of Michigan 2000 — 2002
Bachelors of Science, Elementary Education
Mott Community College 1997 — 1999
Bachelors of Science, Elementary Education
Freedom One September 2006 - March 2010
Edcor 2001 - 2005
Education
Baker College Business and Corporate Services 1999 — 2002
Marketing/Business
Acxiom September 2004 - Present
SPAR Group, Inc. September 2001 - July 2004
Edcor June 1999 - April 2001
Education
Oakland University 2001 — 2005
MS, Information Technology Management
Wayne State University 1990 — 1994
MBA, Business Administration
University of Michigan - Stephen M. Ross School of Business 1976 — 1980
BBA, Business Administration
Citibank May 2012 - June 2014
Edcor August 2010 - May 2012
Suite101.com July 2009 - January 2011
B.L.A.C./ MetroParent Magazine September 2008 - August 2009
Life Style Lift Marketing October 2008 - December 2008
WDET 101.9 FM Detroit Public Radio October 2007 - July 2008
Liz Claiborne Outlet October 2007 - March 2008
Marshall Fields (Macy's) May 2004 - July 2007
Sears March 2007 - June 2007
Skills
Storytelling, Broadcast, Magazines, Interviews, Journalism, Blogging, Creative Writing, Freelance Writing, Feature Articles, News Writing, Newspapers
Education
Oakland University 2005 — 2007
B.A., Journalism
University of Arizona 1999 — 2002
B.S., Biology
Expedia, Inc. April 2015 - Present
Amazon.com May 2010 - November 2010
Amazon.com October 2009 - January 2010
Personnel Management Systems, Inc. January 2008 - June 2009
Edcor February 2007 - August 2007
Comprehensive Plannng, Inc. July 1999 - July 2000
Skills
HRIS, Human Resources, Applicant Tracking..., Onboarding, Personnel Management, Employee Benefits, Talent Acquisition, Employee Relations, Benefits Administration, Talent Management, Recruiting, Customer Service, HR Policies
Education
Oakland University
Bachelor of Science, Human Resources Development; specialized in Training and Development
Our Lady Star of the Sea
AirLife Denver 2013 - Present
Good Compressions CPR and First Aid 2011 - Present
5280 Medical 2012 - Present
Evergreen fire rescue 2009 - Present
edcor 2013 - 2015
edcor 2013 - 2015
edcor 2013 - 2015
edcor 2013 - 2015
edcor 2013 - 2015
CPR Professionals 2009 - December 2013
Skills
Microsoft Excel, Customer Service, Microsoft Office, Strategic Planning, Team Building, Public Speaking, Access, Team Leadership, Healthcare, Communication Skills, Flight Dispatch, Emergency Medical..., EMTP, Training, Train the Trainer..., Instructional Design, Leadership, Budgets, Research, Management, Cpr Certified, Private drum lessons, Drums, Social Networking, Media Production, Digital Recording, Private Consultations, Percussion, Music Creation, Marching, Analysis, Coaching, Community Outreach, Leadership Development, Policy, EMS, Staff Development, PowerPoint, Nonprofits, Event Planning, Government, Crisis Management, Program Management, Project Management, Supervisory Skills, Emergency Services, Incident Command, Project Planning, Disaster Response, Emergency Management
Education
Northern Virginia Community College 2001 — 2007
AAS, Information Technology
Middle Tennessee State University 1995 — 1999
none, recording industry
Herndon High School 1990 — 1994
American Military University
Bachelors, Information Security
Private September 2013 - Present
Edcor June 2012 - August 2013
Dynamic Media September 2009 - June 2012
Minacs January 2008 - November 2008
Edcor Data Services July 2004 - April 2007
Cellnet Communications July 2002 - July 2004
Nextel July 2001 - July 2002
Cellnet Communications March 1992 - August 2001
Skills
Marketing, CRM, Project Management, BPO, Call Center, Customer Satisfaction, Account Management, Team Building, Strategic Planning, Marketing Strategy, Team Leadership, Process Improvement, Customer Service, Program Management, Vendor Management, Leadership, Management, Sales, Customer Retention, Call Centers
Education
Lamphere High School 1983 — 1987
General, General
Oakland Community College
Business Information Systems / CIS
First Advantage June 2011 - Present
LexisNexis, Risk Solutions June 2011 - June 2013
Adecco Employment Services June 2006 - June 2011
Adecco June 2006 - February 2010
Edcor September 2001 - June 2006
Manpower October 1998 - September 2001
Olsten 1992 - 1998
Skills
Account Management, Applicant Tracking..., Business Development, CRM, Contract Management, Contract Negotiation, Human Resources, Integration, Management, Negotiation, Project Management, Recruiting, Sales, Sales Management, Sales Process, Salesforce.com, Solution Selling, Talent Acquisition
Education
Bowling Green State University 1988 — 1992
BS, Human Resources and Human Ecology
Independent Contractor September 2009 - May 2012
Independent Contractor - Leapforce September 2009 - October 2010
WorkforceLogic July 2006 - July 2007
Dialogue Marketing September 2005 - July 2006
Edcor April 2005 - September 2005
Dell Perot Systems May 2001 - June 2004
Rochester Community Schools December 2001 - May 2002
Clarkston Community Schools December 2001 - May 2002
Oxford Community Schools December 2001 - May 2002
Brandon School District December 2001 - May 2002
Education
Central Michigan University 1998 — 2001
BS, Secondary Education; English major, History minor
Delta College 1996 — 1998
AA, Pre-Secondary Education
GEICO October 2005 - Present
CGI Federal February 2005 - October 2005
Freddie Mac May 2004 - January 2005
AT&T September 2003 - May 2004
Freddie Mac April 2003 - September 2003
Edcor 2002 - April 2003
CMC Ltd 1995 - 1998
Skills
XML, Java, JavaScript, Hibernate, Oracle, JSF, jQuery, SQL, Web Services, SDLC, Agile Methodologies, Spring, Eclipse, Weblogic, Scrum, REST, AJAX, Enterprise Architecture, Spring Webflow, Drools, Design Patterns, Maven, SOA, Java Enterprise Edition, JBoss Application Server, Struts, Ant, JMS, EJB, Requirements Analysis, Software Development, JSP, Servlets, Agile Project Management, Unix, Web Applications, J2EE Application..., Unix Shell Scripting, Systems Analysis, Databases, Websphere, Software Project..., Business Intelligence
Education
Kuvempu Vishwavidyanilaya 1990 — 1994
WageWorks August 2006 - August 2015
Edcor July 1998 - August 2006
Skills
Account Management, Benefits Administration, COBRA, CRM, Customer Service, Employee Benefits, Human Resources, Leadership, Management, Process Improvement, Recruiting, Salesforce.com, Talent Acquisition, Team Building, Vendor Management
Education
Purdue University 1988 — 1992
Bachelor's of Science, Management/Marketing
Kapnick Insurance Group June 2009 - Present
Midwest Employers Casualty Company August 1999 - May 2009
Hylant Group June 1996 - August 1999
PGA TOUR January 1993 - June 1996
Edcor March 1992 - January 1993
PwC November 1988 - March 1992
Skills
Commercial Insurance, Workers Compensation, Property & Casualty..., Insurance, Professional Liability, Casualty, Underwriting, Health Insurance, Liability, General Insurance, Casualty Insurance, Risk Management
Education
Albion College 1982 — 1986
Bachelor of Arts (B.A.), Computational Mathematics / Economics and Management
AT&T October 2003 - Present
AT&T October 2003 - October 2013
Edcor June 2001 - October 2003
Skills
Customer Service, Microsoft Office, Vendor Management, Call Centers, Telecommunications, Process Improvement, Customer Satisfaction, Cross-functional Team..., Wireless, Microsoft Excel
Education
Macomb Community College 2003 — 2003
Associate's Degree, Business Administration and Management, General, C
n/a
Edcor November 2010 - Present
DeVry University December 2009 - April 2010
Strayer University February 2008 - April 2009
Target June 2005 - October 2006
Education
Alabama State University
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION 2004; ACCOUNTING
STRAYER UNIVERSITY
MASTER, BUSINESS ADMINSTRATION 2011; HUMAN RESOURCES MANAGEMENT
Northwestern Mutual February 2014 - Present
Northwestern Mutual August 2008 - Present
MillerCoors April 2004 - July 2008
Edcor September 2000 - November 2003
Electronic Data Systems March 1988 - July 2000
Skills
Process Improvement, Microsoft Word, Management Consulting, Customer Service, Cross-functional Team..., Account Management, Management, Financial Analysis, Leadership, Public Speaking, Business Analysis, Project Management, Coaching, Team Leadership, New Business Development
Education
Oakland University 1980 — 1986
Bachelor of Science (BS), Management Information Systems and Services
Countryside Townhouses 2010 - Present
Edcor January 2008 - October 2008
Pearson VUE June 2006 - January 2008
Skills
Customer Service, Microsoft Office, Software Documentation, Process Improvement, Management, Microsoft Word, Team Building, Leadership, Training, Program Management
Education
Oakland Community College 2001 — 2008
N/A, Business Administration
University of Findlay 1990 — 1994
Bachelor of Arts, history
Aimia Inc June 2004 - Present
Edcor May 2002 - June 2004
Analysts International Corporation (AIC) April 2001 - June 2002
Professional Online Computers Incorporated June 1984 - March 2001
Skills
PMP, Business Analysis, Project Management, SDLC, Software Project..., Requirements Gathering, Visio, Requirements Analysis, MS Project, User Acceptance Testing, Program Management, Business Process, Waterfall, Integration, Healthcare Information..., Marketing, Business Loyalty, Microsoft SQL Server, System Testing, User Interface Design, Use Case, SharePoint
Education
Saginaw Valley State University 1997 — 2000
Bachelor of Science (B.S.), Computer Information Systems
Exempla Healthcare Clinical Coordinator, Senior Emergency RoomExempla HealthcareJanuary 2013 - Present
Exempla Healthcare 2005 - 2013
Edcor 2005 - 2013
Skills
Patient Safety, Nursing, Trauma, Emergency Room, Wound Care, Emergency Nursing, Patient Education, TNCC, IV, Nursing Care, Meditech, EHR, Post Anesthesia Care, Triage, HIPAA, Registered Nurses, Patient Advocacy, Health Education, Medication..., Informatics, Home Care, Quality Improvement, Emergency Medicine
Education
University of Northern Colorado 2013 — 2016
Master's Degree, Nursing, Clinical Nurse Leader
Community College of Denver
ADN, Nursing
University of Phoenix
BSN, Nursing
Clear Rate Communications, Inc. 2008 - 2013
Perot Systems, Inc. 2005 - 2008
J-Thomas Distributors 2004 - 2005
Edcor 2002 - 2004
EDS Group 1997 - 2002
Skills
Leadership, Team Leadership, Program Management, Call Center Development, Project Management, Operations Management, Performance Metrics, Quality Assurance, Development Of Employees, Recruiting, Conflict Resolution, Customer Retention, Customer Satisfaction, Behavioral Interviewing, Metrics Reporting, Training Delivery, Vendor Relationships, Direct Client..., Communication Skills
Education
Lawrence Technological University
Bachelor of Science (B.S.), Small Business Administration/Management
St. Pius X School 2013 - Present
RT Specialist 2002 - 2003
Edcor 2000 - 2002
Foote Memorial Hospital 1997 - 2000
RehabCare Group Inc 1995 - 1997
Skills
Data Entry, Durable Medical..., Medical Billing, Healthcare, Occupational Therapy, Customer Service, Parenting, Clerical Skills
Education
Oakland Community College 2000 — 2002
Kinesiology and Exercise Science
Mott Community College 1992 — 1995
Associate's Degree, Occupational Therapist Assistant