eGain Communications
Industry: Software company
DescriptioneGain Corporation is a customer engagement cloud solutions company, traded on the NASDAQ. It is best known for its suite of knowledge-powered software applications, used by omnichannel contact centers, customer service organizations and digital business teams. Headquarters: Sunnyvale, CA Founded: 1997 Subsidiaries: Exony Limited, Inference Corp, Verix Software, Founders: Ashutosh Roy, Gunjan Sinha
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eGain Communications Employees
Employee
Years
Job
Industry
Bill Cook Bill Cook's eGain Communications Experience May 2011 - December 2013
Job CX Solution Sales Genesys
Industry Computer Software
Experience
Genesys December 2013 - Present
eGain Communications May 2011 - December 2013
PSR Associates (formerly Phoenix Strategic Resources) July 2008 - May 2011
Rolta International April 2006 - April 2008
Computer Associates 2004 - 2006
Jefferson County Commission January 2002 - April 2004
Tech Providers, Inc February 2002 - November 2002
Nationtax 2000 - 2002
Just for Feet 1998 - 2000
SkyTel 1990 - 1997
Skills
Enterprise Software, CRM, Solution Selling, SaaS, Pre-sales, Professional Services, Cloud Computing, Business Development, IT Service Management, Direct Sales, Management, Consulting, Sales, Sales Process, Information Technology, Project Management, Integration, Software, Software Industry, Lead Generation, Salesforce.com, Managed Services, Call Center, Process Improvement, SDLC, Sales Enablement, Channel Partners, Customer Interaction, Call Centers, Software Development, Go-to-market Strategy, Project Portfolio..., Business Alliances, Change Management, E-commerce, Unified Communications, Self Service, Partner Management, Multi-Channel Customer..., Knowledge Management..., Customer Experiece, Web Self-Service, CXO level engagement, Omnichannel, Contact Center..., Customer Experience..., Customer Engagement, Customer Service, Customer Journey Mapping, business silos
Education
Louisiana Tech University 1980 — 1986
Bachelor of Arts (BA), General Studies, Tech Writ, EE
Genesys December 2013 - Present
eGain Communications May 2011 - December 2013
PSR Associates (formerly Phoenix Strategic Resources) July 2008 - May 2011
Rolta International April 2006 - April 2008
Computer Associates 2004 - 2006
Jefferson County Commission January 2002 - April 2004
Tech Providers, Inc February 2002 - November 2002
Nationtax 2000 - 2002
Just for Feet 1998 - 2000
SkyTel 1990 - 1997
Skills
Enterprise Software, CRM, Solution Selling, SaaS, Pre-sales, Professional Services, Cloud Computing, Business Development, IT Service Management, Direct Sales, Management, Consulting, Sales, Sales Process, Information Technology, Project Management, Integration, Software, Software Industry, Lead Generation, Salesforce.com, Managed Services, Call Center, Process Improvement, SDLC, Sales Enablement, Channel Partners, Customer Interaction, Call Centers, Software Development, Go-to-market Strategy, Project Portfolio..., Business Alliances, Change Management, E-commerce, Unified Communications, Self Service, Partner Management, Multi-Channel Customer..., Knowledge Management..., Customer Experiece, Web Self-Service, CXO level engagement, Omnichannel, Contact Center..., Customer Experience..., Customer Engagement, Customer Service, Customer Journey Mapping, business silos
Education
Louisiana Tech University 1980 — 1986
Bachelor of Arts (BA), General Studies, Tech Writ, EE
Hardy S. MBA Hardy S. MBA's eGain Communications Experience April 2010 - Present
Job Lead Business Development at eGain Communications
Industry Information Technology and Services
Experience
eGain Communications April 2010 - Present
Salesify May 2009 - March 2010
Skills
Customer Engagement, IVR, Call Center, Contact Centers, Unified Communications, Inbound Marketing, Customer Service, Social Media Marketing, Social Media ROI, Customer Self Service, Call Center Development, E-commerce, CRM, Business Development, Social Media, Sales, Web Sales, Product Development, Market Research, Team Leadership, New Business Development, Demand Generation, Chat, Web Chat, Customer Experience, Call Centers, Project Management, SaaS, Strategic Partnerships, Channel Partners, Multi-channel Marketing, Selling, Lead Generation, Salesforce.com, Customer Retention, Solution Selling, Analytics, Outsourcing, Customer Acquisition, Go-to-market Strategy, Vendor Management, Professional Services, Product Management, Competitive Analysis, B2B, Sales Process
Education
Maharashtra Institute of Technology 2007 — 2009
MBA, Maketing &Sales
Symbiosis International University 2002 — 2007
Bachelor of Commerce (B.Com.)
eGain Communications April 2010 - Present
Salesify May 2009 - March 2010
Skills
Customer Engagement, IVR, Call Center, Contact Centers, Unified Communications, Inbound Marketing, Customer Service, Social Media Marketing, Social Media ROI, Customer Self Service, Call Center Development, E-commerce, CRM, Business Development, Social Media, Sales, Web Sales, Product Development, Market Research, Team Leadership, New Business Development, Demand Generation, Chat, Web Chat, Customer Experience, Call Centers, Project Management, SaaS, Strategic Partnerships, Channel Partners, Multi-channel Marketing, Selling, Lead Generation, Salesforce.com, Customer Retention, Solution Selling, Analytics, Outsourcing, Customer Acquisition, Go-to-market Strategy, Vendor Management, Professional Services, Product Management, Competitive Analysis, B2B, Sales Process
Education
Maharashtra Institute of Technology 2007 — 2009
MBA, Maketing &Sales
Symbiosis International University 2002 — 2007
Bachelor of Commerce (B.Com.)
Tony Dyck Tony Dyck's eGain Communications Experience January 2006 - September 2009
Job Director, CRM at Splunk
Industry Computer Software
Experience
Splunk May 2014 - Present
Splunk November 2011 - April 2014
Salesforce.com October 2009 - November 2011
eGain Communications January 2006 - September 2009
eGain Communications January 2000 - December 2005
Skills
Salesforce.com, SaaS, Enterprise Software, Cloud Computing, PaaS, Solution Architecture, Integration, Requirements Analysis, CRM, Partner Management, Pre-sales, Enterprise Architecture, Solution Selling, Sales Enablement, Professional Services, Go-to-market Strategy
Education
San Jose State University
BS Computer Engineering
Splunk May 2014 - Present
Splunk November 2011 - April 2014
Salesforce.com October 2009 - November 2011
eGain Communications January 2006 - September 2009
eGain Communications January 2000 - December 2005
Skills
Salesforce.com, SaaS, Enterprise Software, Cloud Computing, PaaS, Solution Architecture, Integration, Requirements Analysis, CRM, Partner Management, Pre-sales, Enterprise Architecture, Solution Selling, Sales Enablement, Professional Services, Go-to-market Strategy
Education
San Jose State University
BS Computer Engineering
Tracy Deleon Tracy Deleon's eGain Communications Experience November 2012 - September 2015
Job Senior Technical Trainer at Five9
Industry E-Learning
Experience
Five9 September 2015 - Present
eGain Communications November 2012 - September 2015
UCSF Medical Center November 2011 - June 2012
City and County of San Francisco October 2010 - October 2011
LearnIT April 2009 - October 2010
Skills
E-Learning, Microsoft Office, Instructional Design, Teaching, HTML, Project Management, PowerPoint, Microsoft Excel, Research, Educational Technology, Public Speaking, Editing, Microsoft Word, Curriculum Design, Adobe Captivate 4x-5.5, Techsmith Snagit 8x-10x, Techsmith Camtasia Suite, Training Assessment and..., Training
Education
University of California, Berkeley
Bachelor's degree, Legal Studies, General
Five9 September 2015 - Present
eGain Communications November 2012 - September 2015
UCSF Medical Center November 2011 - June 2012
City and County of San Francisco October 2010 - October 2011
LearnIT April 2009 - October 2010
Skills
E-Learning, Microsoft Office, Instructional Design, Teaching, HTML, Project Management, PowerPoint, Microsoft Excel, Research, Educational Technology, Public Speaking, Editing, Microsoft Word, Curriculum Design, Adobe Captivate 4x-5.5, Techsmith Snagit 8x-10x, Techsmith Camtasia Suite, Training Assessment and..., Training
Education
University of California, Berkeley
Bachelor's degree, Legal Studies, General
Nga Tran's eGain Communications Experience January 2011 - August 2012
Job Benefits Specialist at Stanford University
Industry Education Management
Experience
Stanford University August 2014 - Present
Bill.com August 2012 - August 2014
eGain Communications January 2011 - August 2012
Los Gatos Acura November 2007 - January 2011
Skills
Applicant Tracking..., Human Resources, HRIS, Salesforce.com, Talent Acquisition, Employee Relations, Employee Benefits, Benefits Administration, Compensation & Benefit, College Recruiting, Recruiting, 401K Administration, 401k, Payroll, ADP Payroll, Workers Compensation, Workers' Compensation..., Background Checks, Entrepreneurship, Sales, New Hire Orientations, Hiring, Time Management, Onboarding, Administration, Microsoft Office, Management, Customer Service, Benefits Negotiation, Team Building, Critical Thinking
Education
University of Phoenix 2010 — 2014
Human Resource Management
San Jose State University 2001 — 2006
Liberal Arts, Culture Gender Studies
Gunderson High School
Stanford University August 2014 - Present
Bill.com August 2012 - August 2014
eGain Communications January 2011 - August 2012
Los Gatos Acura November 2007 - January 2011
Skills
Applicant Tracking..., Human Resources, HRIS, Salesforce.com, Talent Acquisition, Employee Relations, Employee Benefits, Benefits Administration, Compensation & Benefit, College Recruiting, Recruiting, 401K Administration, 401k, Payroll, ADP Payroll, Workers Compensation, Workers' Compensation..., Background Checks, Entrepreneurship, Sales, New Hire Orientations, Hiring, Time Management, Onboarding, Administration, Microsoft Office, Management, Customer Service, Benefits Negotiation, Team Building, Critical Thinking
Education
University of Phoenix 2010 — 2014
Human Resource Management
San Jose State University 2001 — 2006
Liberal Arts, Culture Gender Studies
Gunderson High School
Julie Henderson, CPA Julie Henderson, CPA's eGain Communications Experience February 2001 - October 2002
Job Chief Financial Officer at Customer Focus Software
Industry Executive Office
Experience
Customer Focus Software July 2015 - Present
Customer Focus Software, Inc. September 2014 - Present
Trade Only Inc September 2013 - September 2014
Trade Only Inc January 2013 - September 2013
Emida January 2012 - January 2013
JH Accounting Solutions May 2007 - December 2011
Zetera Corporation May 2006 - May 2007
Brio Software, Inc. January 2003 - March 2004
eGain Communications February 2001 - October 2002
PriceWaterhouseCoopers January 1999 - December 2000
Skills
Mergers, Sarbanes-Oxley Act, SEC filings, Financial Reporting, Revenue Recognition, Financial Analysis, Forecasting, Strategic Financial..., Managerial Finance, Accounting, Start-ups, US GAAP, Financial Audits, Internal Controls, Corporate Finance, Financial Accounting, Cash Management, Mergers & Acquisitions, Cost Accounting, Finance, GAAP, Budgets, Variance Analysis, IFRS, Accounts Payable, Financial Modeling, CPA, Consolidation, Private Equity, Executive Management, Financial Planning, Acquisition Integration, Cash Flow
Education
California Polytechnic State University-San Luis Obispo 1990 — 1995
Bachelor of Science, Business Administration
Customer Focus Software July 2015 - Present
Customer Focus Software, Inc. September 2014 - Present
Trade Only Inc September 2013 - September 2014
Trade Only Inc January 2013 - September 2013
Emida January 2012 - January 2013
JH Accounting Solutions May 2007 - December 2011
Zetera Corporation May 2006 - May 2007
Brio Software, Inc. January 2003 - March 2004
eGain Communications February 2001 - October 2002
PriceWaterhouseCoopers January 1999 - December 2000
Skills
Mergers, Sarbanes-Oxley Act, SEC filings, Financial Reporting, Revenue Recognition, Financial Analysis, Forecasting, Strategic Financial..., Managerial Finance, Accounting, Start-ups, US GAAP, Financial Audits, Internal Controls, Corporate Finance, Financial Accounting, Cash Management, Mergers & Acquisitions, Cost Accounting, Finance, GAAP, Budgets, Variance Analysis, IFRS, Accounts Payable, Financial Modeling, CPA, Consolidation, Private Equity, Executive Management, Financial Planning, Acquisition Integration, Cash Flow
Education
California Polytechnic State University-San Luis Obispo 1990 — 1995
Bachelor of Science, Business Administration
Anthony Iovino Anthony Iovino's eGain Communications Experience October 2012 - December 2012
Job Senior Consultant at Armanino LLP
Industry Accounting
Experience
Armanino LLP January 2015 - Present
Armanino LLP December 2012 - December 2014
eGain Communications October 2012 - December 2012
eGain Communications February 2012 - October 2012
eGain Communications July 2011 - February 2012
Hudson Management Company August 2007 - September 2009
Skills
Accounting, Revenue Recognition, Accounts Receivable, Project Management, Microsoft Excel, Invoicing, Budgets, PowerPoint, Account Reconciliation, Microsoft Word, Microsoft Office, SaaS, ERP Implementations, Coupa, Intacct, Purchasing, General Ledger, Accounts Payable, Financial Reporting
Education
University of California, Santa Barbara 2009 — 2011
BA - Business Economics with an Emphasis in Accounting, Accounting
Diablo Valley College 2007 — 2009
Undergrad, Pre-Business
Armanino LLP January 2015 - Present
Armanino LLP December 2012 - December 2014
eGain Communications October 2012 - December 2012
eGain Communications February 2012 - October 2012
eGain Communications July 2011 - February 2012
Hudson Management Company August 2007 - September 2009
Skills
Accounting, Revenue Recognition, Accounts Receivable, Project Management, Microsoft Excel, Invoicing, Budgets, PowerPoint, Account Reconciliation, Microsoft Word, Microsoft Office, SaaS, ERP Implementations, Coupa, Intacct, Purchasing, General Ledger, Accounts Payable, Financial Reporting
Education
University of California, Santa Barbara 2009 — 2011
BA - Business Economics with an Emphasis in Accounting, Accounting
Diablo Valley College 2007 — 2009
Undergrad, Pre-Business
Steven Rosburg Steven Rosburg's eGain Communications Experience April 2007 - February 2013
Job Principal Member of Technical Staff at salesforce.com
Industry Computer Software
Experience
salesforce.com February 2013 - Present
eGain Communications April 2007 - February 2013
eGain Communications May 2003 - March 2007
eGain Communications May 2000 - July 2002
SBT Accounting Systems January 1998 - September 1999
SBT Accounting Systems January 1995 - January 1998
Skills
Java, Java Enterprise Edition, Visual Basic, Perl, HTML, CSS, JavaScript, SQL, Microsoft SQL Server, Oracle SQL, REST, Lucene, Nutch, Windows, Solaris, Red Hat Linux, Oracle Enterprise Linux, Sybase Adaptive Server, JBoss Application Server, Weblogic, WebSphere Application..., WebSphere MQ, IIS, Ant, Cygwin, Eclipse, Erwin, PowerDesigner, InstallAnywhere, Borland Delphi, Distributed Systems, Software Design, Software Development, Scalability, JSP, Web Services, JSON, Web Applications, XML, SOA, Cloud Computing, Integration, Architecture, SaaS, Visualforce Pages, Agile Application..., Databases, Agile Methodologies, Architectures
Education
California Polytechnic State University-San Luis Obispo 1990 — 1993
BS, Computer Science
salesforce.com February 2013 - Present
eGain Communications April 2007 - February 2013
eGain Communications May 2003 - March 2007
eGain Communications May 2000 - July 2002
SBT Accounting Systems January 1998 - September 1999
SBT Accounting Systems January 1995 - January 1998
Skills
Java, Java Enterprise Edition, Visual Basic, Perl, HTML, CSS, JavaScript, SQL, Microsoft SQL Server, Oracle SQL, REST, Lucene, Nutch, Windows, Solaris, Red Hat Linux, Oracle Enterprise Linux, Sybase Adaptive Server, JBoss Application Server, Weblogic, WebSphere Application..., WebSphere MQ, IIS, Ant, Cygwin, Eclipse, Erwin, PowerDesigner, InstallAnywhere, Borland Delphi, Distributed Systems, Software Design, Software Development, Scalability, JSP, Web Services, JSON, Web Applications, XML, SOA, Cloud Computing, Integration, Architecture, SaaS, Visualforce Pages, Agile Application..., Databases, Agile Methodologies, Architectures
Education
California Polytechnic State University-San Luis Obispo 1990 — 1993
BS, Computer Science
Ahu Chhapgar Ahu Chhapgar's eGain Communications Experience October 2000 - March 2002
Job SVP and Group Head, Emerging Payments Technology at MasterCard
Industry Internet
Experience
MasterCard June 2015 - Present
Dex Media December 2013 - May 2015
Banjo March 2013 - September 2013
PayPal April 2011 - March 2013
PayPal July 2009 - April 2011
PayPal (eBay) April 2007 - July 2009
Covansys / PayPal October 2005 - March 2007
Hewlett-Packard June 2004 - October 2005
Hewlett Packard May 2002 - June 2004
eGain Communications October 2000 - March 2002
Skills
E-commerce, Software Development, Cloud Computing, Mobile Devices, Agile Methodologies, Scalability, Product Management, Distributed Systems, User Experience, SaaS, Web Services, Management, SOA, Analytics, Software Engineering, Hadoop, Enterprise Architecture, Java Enterprise Edition, Outsourcing, Git, Ad Tech technology, Digital Marketing, Mobile Phone Apps, Mobile Applications
Education
University of Toledo 1999 — 2000
MS, Computer Science
Maharashtra Institute of Technology
BS, Computer Science
MasterCard June 2015 - Present
Dex Media December 2013 - May 2015
Banjo March 2013 - September 2013
PayPal April 2011 - March 2013
PayPal July 2009 - April 2011
PayPal (eBay) April 2007 - July 2009
Covansys / PayPal October 2005 - March 2007
Hewlett-Packard June 2004 - October 2005
Hewlett Packard May 2002 - June 2004
eGain Communications October 2000 - March 2002
Skills
E-commerce, Software Development, Cloud Computing, Mobile Devices, Agile Methodologies, Scalability, Product Management, Distributed Systems, User Experience, SaaS, Web Services, Management, SOA, Analytics, Software Engineering, Hadoop, Enterprise Architecture, Java Enterprise Edition, Outsourcing, Git, Ad Tech technology, Digital Marketing, Mobile Phone Apps, Mobile Applications
Education
University of Toledo 1999 — 2000
MS, Computer Science
Maharashtra Institute of Technology
BS, Computer Science
Daniel Basse, CISSP Daniel Basse, CISSP's eGain Communications Experience May 2000 - May 2001
Job IT Security Specialist at Visa
Industry Information Technology and Services
Experience
Visa January 2014 - Present
Precision Impact Consulting May 2006 - Present
Gap / Gap Inc. June 2013 - November 2013
Under NDA September 2012 - June 2013
QuorumLabs March 2011 - May 2012
Perforce Software January 2010 - June 2010
Tippett Studio July 2007 - June 2009
Ridge Vineyards, Inc. July 2002 - May 2006
Precision Impact Consulting May 2001 - July 2002
eGain Communications May 2000 - May 2001
Skills
Security, Data Center, ITIL, Networking, Enterprise Software, Linux, Disaster Recovery, Customer Service, Servers, Project Management, Program Management, Software Documentation, Telecommunications, IT Operations, Virtualization, Network Administration, Cloud Computing, Management, IT Service Management, Software Development, Strategic Planning, Leadership, Process Engineering, Infrastructure, IT Strategy, System Administration, PCI DSS, SOX, Security Audits, IT Risk Management, Sarbanes-Oxley Act
Education
Santa Clara University 2000 — 2000
ITLP, Information Technology Leadership Program
California State University at Sacramento 1987 — 1991
BSCS, Computer Science / Business
Visa January 2014 - Present
Precision Impact Consulting May 2006 - Present
Gap / Gap Inc. June 2013 - November 2013
Under NDA September 2012 - June 2013
QuorumLabs March 2011 - May 2012
Perforce Software January 2010 - June 2010
Tippett Studio July 2007 - June 2009
Ridge Vineyards, Inc. July 2002 - May 2006
Precision Impact Consulting May 2001 - July 2002
eGain Communications May 2000 - May 2001
Skills
Security, Data Center, ITIL, Networking, Enterprise Software, Linux, Disaster Recovery, Customer Service, Servers, Project Management, Program Management, Software Documentation, Telecommunications, IT Operations, Virtualization, Network Administration, Cloud Computing, Management, IT Service Management, Software Development, Strategic Planning, Leadership, Process Engineering, Infrastructure, IT Strategy, System Administration, PCI DSS, SOX, Security Audits, IT Risk Management, Sarbanes-Oxley Act
Education
Santa Clara University 2000 — 2000
ITLP, Information Technology Leadership Program
California State University at Sacramento 1987 — 1991
BSCS, Computer Science / Business
Jan Bauer Jan Bauer's eGain Communications Experience 2001 - 2002
Job Senior Director, Services at Gainsight
Industry Computer Software
Experience
Gainsight 2012 - Present
Host Analytics, Inc. 2007 - 2011
Choice Solutions 2006 - 2007
Marcone 2002 - 2006
eGain Communications 2001 - 2002
Siebel Systems 1999 - 2001
World Wide Technology 1997 - 1999
Oracle Corporation 1988 - 1997
Peabody Energy 1979 - 1984
Skills
Enterprise Software, Cloud Computing, SaaS, Professional Services, Salesforce.com, Lead Generation, Customer Retention, Business Intelligence, Start-ups, Solution Selling, Call Centers, Sales Enablement, CRM, Demand Generation, Strategic Partnerships, Analytics, Software Industry, Channel Partners, Sales, Sales Process, Business Alliances, Selling, Customer Experience, Product Management, Management, Sales Operations, Business Development, Account Management, Go-to-market Strategy, Cross-functional Team...
Education
Lindenwood University
BSBA, Business Administration
Gainsight 2012 - Present
Host Analytics, Inc. 2007 - 2011
Choice Solutions 2006 - 2007
Marcone 2002 - 2006
eGain Communications 2001 - 2002
Siebel Systems 1999 - 2001
World Wide Technology 1997 - 1999
Oracle Corporation 1988 - 1997
Peabody Energy 1979 - 1984
Skills
Enterprise Software, Cloud Computing, SaaS, Professional Services, Salesforce.com, Lead Generation, Customer Retention, Business Intelligence, Start-ups, Solution Selling, Call Centers, Sales Enablement, CRM, Demand Generation, Strategic Partnerships, Analytics, Software Industry, Channel Partners, Sales, Sales Process, Business Alliances, Selling, Customer Experience, Product Management, Management, Sales Operations, Business Development, Account Management, Go-to-market Strategy, Cross-functional Team...
Education
Lindenwood University
BSBA, Business Administration
Jean Marie Nessier Jean Marie Nessier's eGain Communications Experience 1999 - 2001
Job
Industry Computer Software
Experience
McAfee December 2011 - Present
Mindjet 2011 - December 2011
Hewlett-Packard 2008 - 2010
Hewlett Packard - thru Mercury aquisition 2007 - 2010
Mercury Interactive 2004 - 2007
BEA Systems 2001 - 2002
eGain Communications 1999 - 2001
MaxOptix Corporation 1996 - 1999
Education
Rockford College
B.A.
McAfee December 2011 - Present
Mindjet 2011 - December 2011
Hewlett-Packard 2008 - 2010
Hewlett Packard - thru Mercury aquisition 2007 - 2010
Mercury Interactive 2004 - 2007
BEA Systems 2001 - 2002
eGain Communications 1999 - 2001
MaxOptix Corporation 1996 - 1999
Education
Rockford College
B.A.
Jeremy Chrobak Jeremy Chrobak's eGain Communications Experience October 2000 - September 2002
Job Sr.Account Manager at Keynote Systems
Industry Internet
Experience
Keynote Systems November 2010 - Present
LoopNet 2008 - 2010
HomeGain (Division of Classified Ventures) April 2005 - November 2008
Learn iT! September 2002 - March 2005
eGain Communications October 2000 - September 2002
Skills
Online Marketing, Mobile Devices, Strategic Partnerships, CRM, Selling, Sales Presentations, Email Marketing, Start-ups, Customer Service, Marketing Strategy, Customer Retention, Team Management, Mobile Applications, E-commerce, Account Management, Social Media, Sales, Salesforce.com, Lead Generation, Direct Sales, Sales Process, Cold Calling, SaaS, Team Building, Solution Selling, Customer Engagement, Renewal Retention
Education
Georgia State University
Keynote Systems November 2010 - Present
LoopNet 2008 - 2010
HomeGain (Division of Classified Ventures) April 2005 - November 2008
Learn iT! September 2002 - March 2005
eGain Communications October 2000 - September 2002
Skills
Online Marketing, Mobile Devices, Strategic Partnerships, CRM, Selling, Sales Presentations, Email Marketing, Start-ups, Customer Service, Marketing Strategy, Customer Retention, Team Management, Mobile Applications, E-commerce, Account Management, Social Media, Sales, Salesforce.com, Lead Generation, Direct Sales, Sales Process, Cold Calling, SaaS, Team Building, Solution Selling, Customer Engagement, Renewal Retention
Education
Georgia State University
Richard Klotz Richard Klotz's eGain Communications Experience June 2011 - August 2014
Job Knowledge Management/Content Practice Head
Industry Information Technology and Services
Experience
Stealth July 2015 - Present
[24]7 September 2014 - July 2015
eGain Communications June 2011 - August 2014
Astadia February 2010 - May 2011
MicroStrategy July 2007 - January 2010
Fusion 2002 - 2006
Viatel 2000 - 2001
Skills
Knowledge Management, Call Center, Salesforce.com..., eGain, Consulting, Biometrics, Salesforce.com, SaaS, Cloud Computing, Vendor Management, Professional Services, Telecommunications, Business Development, E-commerce, Analytics, Call Centers, Enterprise Software, Outsourcing, Sales, Sales Process, CRM, Business Intelligence, Strategy, Business Analysis, Leadership, VoIP
Education
NYU 2009 — 2009
University of Maryland University College 2004 — 2006
Global MBA
University of Maryland
BS
Stealth July 2015 - Present
[24]7 September 2014 - July 2015
eGain Communications June 2011 - August 2014
Astadia February 2010 - May 2011
MicroStrategy July 2007 - January 2010
Fusion 2002 - 2006
Viatel 2000 - 2001
Skills
Knowledge Management, Call Center, Salesforce.com..., eGain, Consulting, Biometrics, Salesforce.com, SaaS, Cloud Computing, Vendor Management, Professional Services, Telecommunications, Business Development, E-commerce, Analytics, Call Centers, Enterprise Software, Outsourcing, Sales, Sales Process, CRM, Business Intelligence, Strategy, Business Analysis, Leadership, VoIP
Education
NYU 2009 — 2009
University of Maryland University College 2004 — 2006
Global MBA
University of Maryland
BS
Michael Lu's eGain Communications Experience April 2010 - May 2012
Job Managing Partner at EastBright Marketing
Industry Information Technology and Services
Experience
EastBright Marketing June 2014 - Present
Rix Labs International November 2012 - March 2015
eGain Communications April 2010 - May 2012
UCGEC 2010 - 2012
LeapFILE March 2009 - September 2009
Oracle May 2007 - October 2008
EastBrite 2005 - 2006
Gartner May 1999 - October 2005
Skills
SaaS, Enterprise Software, Manufacturing, Cloud Computing, CRM, eCommerce, Digital Marketing, E-commerce SEO, Google Analytics, Strategic Partnerships, E-commerce, Sales Operations, Product Management, Leadership, Professional Services, Sales Process, Selling, Business Development, Cross-functional Team..., New Business Development, Account Management, International Relations, International Trade, Sales
Education
University of Florida 1996 — 1998
Master of Business Administration, Information Sciences
EastBright Marketing June 2014 - Present
Rix Labs International November 2012 - March 2015
eGain Communications April 2010 - May 2012
UCGEC 2010 - 2012
LeapFILE March 2009 - September 2009
Oracle May 2007 - October 2008
EastBrite 2005 - 2006
Gartner May 1999 - October 2005
Skills
SaaS, Enterprise Software, Manufacturing, Cloud Computing, CRM, eCommerce, Digital Marketing, E-commerce SEO, Google Analytics, Strategic Partnerships, E-commerce, Sales Operations, Product Management, Leadership, Professional Services, Sales Process, Selling, Business Development, Cross-functional Team..., New Business Development, Account Management, International Relations, International Trade, Sales
Education
University of Florida 1996 — 1998
Master of Business Administration, Information Sciences
Bernadette McLain Bernadette McLain's eGain Communications Experience 2000 - 2007
Job Global Account Executive at Verizon Enterprise
Industry Information Technology and Services
Experience
Verizon Enterprise Solutions 2013 - Present
Adobe Systems Inc. September 2012 - August 2013
Silverpop Systems March 2007 - September 2012
Silverpop Systems January 2009 - August 2012
Silverpop Systems March 2007 - December 2008
eGain Communications 2000 - 2007
Autonomy (eTalk) 1998 - 2000
Aspect Software (Rockwell ECD) 1996 - 1998
MFS/Worldcom 1985 - 1995
Skills
Software Installation, CTI, Call Logging, Chat, Marketing Automation, SaaS, Selling Skills, Call Center, Lead Generation, Demand Generation, Salesforce.com, Customer Acquisition, Sales Process, ROI Justification, ROI Optimization, Event Management, Channel Sales, Telecommunications..., Meridian Max, Nortel Meridian, Norstar, Preparing Business Cases, Business Case Production, Adobe, Call Centers, Selling, Email Marketing, Lead Management, Enterprise Software, Solution Selling, Strategic Partnerships, Sales, B2B Marketing, Sales Enablement, Go-to-market Strategy, Channel Partners, Marketing Strategy, Business Alliances, Professional Services, VoIP, Management, Database Marketing, Unified Communications, Cybertrust, Cloud Storage, Cloud Security, SIP, PIP, CRM, Strategy
Education
Loyola University Chicago
Columbia College Chicago
Verizon Enterprise Solutions 2013 - Present
Adobe Systems Inc. September 2012 - August 2013
Silverpop Systems March 2007 - September 2012
Silverpop Systems January 2009 - August 2012
Silverpop Systems March 2007 - December 2008
eGain Communications 2000 - 2007
Autonomy (eTalk) 1998 - 2000
Aspect Software (Rockwell ECD) 1996 - 1998
MFS/Worldcom 1985 - 1995
Skills
Software Installation, CTI, Call Logging, Chat, Marketing Automation, SaaS, Selling Skills, Call Center, Lead Generation, Demand Generation, Salesforce.com, Customer Acquisition, Sales Process, ROI Justification, ROI Optimization, Event Management, Channel Sales, Telecommunications..., Meridian Max, Nortel Meridian, Norstar, Preparing Business Cases, Business Case Production, Adobe, Call Centers, Selling, Email Marketing, Lead Management, Enterprise Software, Solution Selling, Strategic Partnerships, Sales, B2B Marketing, Sales Enablement, Go-to-market Strategy, Channel Partners, Marketing Strategy, Business Alliances, Professional Services, VoIP, Management, Database Marketing, Unified Communications, Cybertrust, Cloud Storage, Cloud Security, SIP, PIP, CRM, Strategy
Education
Loyola University Chicago
Columbia College Chicago
Karolis Karalevicius's eGain Communications Experience November 2010 - February 2011
Job Director of Operations and Business Development
Industry Internet
Experience
StartupHouse April 2013 - Present
Lithuanian American Community, SF Chapter April 2013 - Present
Google September 2011 - September 2012
StartupBus February 2010 - January 2012
RightNow February 2011 - September 2011
eGain Communications November 2010 - February 2011
The Chicago Scholars Foundation June 2008 - August 2010
eCribz Inc. October 2006 - September 2007
Goldberg Kohn May 2007 - July 2007
LSG Sky Chefs June 2006 - August 2006
Skills
Business Analysis, Business Strategy, Marketing Strategy, International Business, Economic Development, E-commerce Consulting, Social Media, Customer Experience, Marketing, Sales, Business Development, Online Advertising, Digital Marketing, Strategy, Lead Generation, Start-ups, Sales Process, Salesforce.com, SEO, Product Management, Leadership, Non-profit..., Non-profit Volunteering, Management, Entrepreneurship, Strategic Partnerships
Education
University of Illinois at Urbana-Champaign 2004 — 2008
BA, Economics
National University of Singapore 2008 — 2008
BA, Economics
StartupHouse April 2013 - Present
Lithuanian American Community, SF Chapter April 2013 - Present
Google September 2011 - September 2012
StartupBus February 2010 - January 2012
RightNow February 2011 - September 2011
eGain Communications November 2010 - February 2011
The Chicago Scholars Foundation June 2008 - August 2010
eCribz Inc. October 2006 - September 2007
Goldberg Kohn May 2007 - July 2007
LSG Sky Chefs June 2006 - August 2006
Skills
Business Analysis, Business Strategy, Marketing Strategy, International Business, Economic Development, E-commerce Consulting, Social Media, Customer Experience, Marketing, Sales, Business Development, Online Advertising, Digital Marketing, Strategy, Lead Generation, Start-ups, Sales Process, Salesforce.com, SEO, Product Management, Leadership, Non-profit..., Non-profit Volunteering, Management, Entrepreneurship, Strategic Partnerships
Education
University of Illinois at Urbana-Champaign 2004 — 2008
BA, Economics
National University of Singapore 2008 — 2008
BA, Economics
Donald Affanato's eGain Communications Experience January 2000 - January 2002
Job District ManagerMidMarketSouth Florida at EMC
Industry Information Technology and Services
Experience
EMC January 2014 - Present
EMC February 2011 - Present
EMC October 2007 - February 2011
Rearden Commerce January 2005 - January 2007
Newbury Networks 2003 - 2005
eGain Communications January 2000 - January 2002
Enigma January 2000 - January 2002
ASA International January 1996 - December 1999
Kimberly-Clark January 1990 - January 1996
Skills
Solution Selling, Contract Negotiation, Sales Presentations, Salesforce.com, Cloud Computing, Enterprise Software, SaaS, Channel, Strategy, Sales, Virtualization, Sales Management, Networking, Sales Operations, Software Industry, Team Leadership, Leadership, Storage, Data Center, Managed Services, Channel Partners, Enterprise Storage, Disaster Recovery, Strategic Partnerships, New Business Development, B2B, Storage Area Networks, Go-to-market Strategy, Product Management, Sales Process, Recruiting, Business Development, Security
Education
Assumption College 1984 — 1988
BA, English
EMC January 2014 - Present
EMC February 2011 - Present
EMC October 2007 - February 2011
Rearden Commerce January 2005 - January 2007
Newbury Networks 2003 - 2005
eGain Communications January 2000 - January 2002
Enigma January 2000 - January 2002
ASA International January 1996 - December 1999
Kimberly-Clark January 1990 - January 1996
Skills
Solution Selling, Contract Negotiation, Sales Presentations, Salesforce.com, Cloud Computing, Enterprise Software, SaaS, Channel, Strategy, Sales, Virtualization, Sales Management, Networking, Sales Operations, Software Industry, Team Leadership, Leadership, Storage, Data Center, Managed Services, Channel Partners, Enterprise Storage, Disaster Recovery, Strategic Partnerships, New Business Development, B2B, Storage Area Networks, Go-to-market Strategy, Product Management, Sales Process, Recruiting, Business Development, Security
Education
Assumption College 1984 — 1988
BA, English
Hou-En Han Hou-En Han's eGain Communications Experience July 1997 - September 2000
Job Lead Software Engineer at YP
Industry Internet
Experience
YP October 2010 - Present
Yahoo! July 2007 - October 2010
ClearMesh Networks April 2005 - January 2007
Siperian October 2000 - September 2002
eGain Communications July 1997 - September 2000
Skills
JavaScript, JavaSE, GWT, ActionScript, MySQL, PHP, HTML, CSS, Flex, IntelliJ IDEA, CentOS, JSP, Spring, JBoss, Oracle, Apache, Drupal, Swing, jQuery, Java, JSON, Subversion, AJAX, XML, Web Services
Education
California Institute of Technology 1993 — 1997
Bachelor of Science (BS), Computer Science
YP October 2010 - Present
Yahoo! July 2007 - October 2010
ClearMesh Networks April 2005 - January 2007
Siperian October 2000 - September 2002
eGain Communications July 1997 - September 2000
Skills
JavaScript, JavaSE, GWT, ActionScript, MySQL, PHP, HTML, CSS, Flex, IntelliJ IDEA, CentOS, JSP, Spring, JBoss, Oracle, Apache, Drupal, Swing, jQuery, Java, JSON, Subversion, AJAX, XML, Web Services
Education
California Institute of Technology 1993 — 1997
Bachelor of Science (BS), Computer Science
Soumya Nanda Soumya Nanda's eGain Communications Experience August 2001 - August 2002
Job Senior Program Manager at Microsoft
Industry Computer Software
Experience
Microsoft February 2012 - Present
Microsoft September 2008 - January 2012
Microsoft August 2005 - August 2008
Kaidara Software August 2002 - August 2005
eGain Communications August 2001 - August 2002
eGain Communications June 1999 - July 2001
AT&T June 1998 - June 1999
Accenture June 1996 - May 1998
Skills
Product Management, CRM, E-commerce, Project Management, Payments, SaaS, Business Intelligence, Enterprise Software, Software Project..., Pre-sales, Agile Methodologies, Program Management, Data Analytics, Hadoop, Hive, Windows Azure, Scrum, Cloud Computing, Analytics, Data Warehousing, Business Strategy, Enterprise Architecture, Web Services, Big Data, Scalability, Agile Project Management, Professional Services, Distributed Systems, Product Marketing, Architectures, Software Development, Requirements Gathering
Education
Indian Institute of Management, Ahmedabad
MBA, Finance, Systems
Indian Institute of Technology, Delhi
B. Tech., Computer Science and Engineering
Microsoft February 2012 - Present
Microsoft September 2008 - January 2012
Microsoft August 2005 - August 2008
Kaidara Software August 2002 - August 2005
eGain Communications August 2001 - August 2002
eGain Communications June 1999 - July 2001
AT&T June 1998 - June 1999
Accenture June 1996 - May 1998
Skills
Product Management, CRM, E-commerce, Project Management, Payments, SaaS, Business Intelligence, Enterprise Software, Software Project..., Pre-sales, Agile Methodologies, Program Management, Data Analytics, Hadoop, Hive, Windows Azure, Scrum, Cloud Computing, Analytics, Data Warehousing, Business Strategy, Enterprise Architecture, Web Services, Big Data, Scalability, Agile Project Management, Professional Services, Distributed Systems, Product Marketing, Architectures, Software Development, Requirements Gathering
Education
Indian Institute of Management, Ahmedabad
MBA, Finance, Systems
Indian Institute of Technology, Delhi
B. Tech., Computer Science and Engineering
Aditya Chilukuri Aditya Chilukuri's eGain Communications Experience July 2004 - September 2007
Job Experienced Product Management & Strategy Leader | Mobile, CRM, Retail Banking
Industry Computer Software
Experience
Kony Inc. September 2010 - Present
CA Technologies September 2007 - September 2010
eGain Communications July 2004 - September 2007
Cognizant Technology Solutions October 2002 - July 2004
Skills
Product Management, Management, Enterprise Software, Distributed Systems, Product Development, SaaS, Global Business..., Product Lifecycle..., Mobile Applications, Product Marketing, Go-to-market Strategy, Cloud Computing, Mobile Devices, Strategy, Mobile Commerce, Business Development, Integration, Strategic Partnerships, CRM
Education
Indian Institute of Management, Ahmedabad 1999 — 2001
PGDM, Strategy, Operations & IT
Indian Institute of Technology, Madras 1994 — 1998
B.Tech., Mechanical Engg
Little Flower High School
Kony Inc. September 2010 - Present
CA Technologies September 2007 - September 2010
eGain Communications July 2004 - September 2007
Cognizant Technology Solutions October 2002 - July 2004
Skills
Product Management, Management, Enterprise Software, Distributed Systems, Product Development, SaaS, Global Business..., Product Lifecycle..., Mobile Applications, Product Marketing, Go-to-market Strategy, Cloud Computing, Mobile Devices, Strategy, Mobile Commerce, Business Development, Integration, Strategic Partnerships, CRM
Education
Indian Institute of Management, Ahmedabad 1999 — 2001
PGDM, Strategy, Operations & IT
Indian Institute of Technology, Madras 1994 — 1998
B.Tech., Mechanical Engg
Little Flower High School
Dave Floyd's eGain Communications Experience February 2011 - Present
Job Sr. Director, Professional Services at eGain Communications
Industry Computer Software
Experience
eGain Communications February 2011 - Present
KDESolutions January 2011 - March 2011
Sogeti April 2010 - January 2011
Baxter July 2009 - March 2010
Daugherty Business Solutions November 2005 - March 2010
Allstate Insurance July 2008 - June 2009
Allstate Insurance October 2007 - July 2008
Allstate March 2006 - October 2007
Allstate November 2005 - March 2006
Idealease March 2004 - November 2005
Skills
Architecture, Business Requirements, Requirements Analysis, System Requirements, Management, Change Management, Configuration Management, Managerial, Product Development, Product Management, Software Development..., Software Development..., Software Lifecycle..., Software Development, Enterprise Software, CRM, SaaS, Professional Services, Consulting, Program Management, CRM Integration, Sales Automation, Cloud Computing, Mobile Devices, Solution Architecture, Agile Methodologies, Enterprise Architecture, Software Project..., Process Improvement, Testing, Pre-sales, Pre-Sales Consulting, Pre-Sales Technical..., Microsoft SQL Server, XML, SDLC, .NET, IT Strategy, Salesforce.com, C#, ASP.NET, Architectures
Education
Roosevelt University 1999 — 2001
Business Administration
eGain Communications February 2011 - Present
KDESolutions January 2011 - March 2011
Sogeti April 2010 - January 2011
Baxter July 2009 - March 2010
Daugherty Business Solutions November 2005 - March 2010
Allstate Insurance July 2008 - June 2009
Allstate Insurance October 2007 - July 2008
Allstate March 2006 - October 2007
Allstate November 2005 - March 2006
Idealease March 2004 - November 2005
Skills
Architecture, Business Requirements, Requirements Analysis, System Requirements, Management, Change Management, Configuration Management, Managerial, Product Development, Product Management, Software Development..., Software Development..., Software Lifecycle..., Software Development, Enterprise Software, CRM, SaaS, Professional Services, Consulting, Program Management, CRM Integration, Sales Automation, Cloud Computing, Mobile Devices, Solution Architecture, Agile Methodologies, Enterprise Architecture, Software Project..., Process Improvement, Testing, Pre-sales, Pre-Sales Consulting, Pre-Sales Technical..., Microsoft SQL Server, XML, SDLC, .NET, IT Strategy, Salesforce.com, C#, ASP.NET, Architectures
Education
Roosevelt University 1999 — 2001
Business Administration
Sarah Mathews, MA's eGain Communications Experience July 2009 - March 2010
Job Mental Health Care and Life Coaching
Industry Mental Health Care
Experience
CIGNA Behavioral Health June 2013 - Present
Complementary Support Services April 2013 - October 2013
Starlight Community Services April 2012 - February 2013
Private Practice August 2011 - June 2012
Momentum for Mental Health March 2010 - March 2012
Santa Clara Unified School District September 2009 - June 2010
eGain Communications July 2009 - March 2010
Skills
Family Therapy, Mental Health, Personal Development, Counseling Psychology, Healing, Communication, Couples Therapy, Dialectical Behavior..., Mindfulness and..., Program Development, Behavioral Health, Social Services, DBT, Case Managment, Psychology, CBT, Mindfulness, Psychotherapy, Adolescents, Motivational..., Group Therapy, Therapists, Mental Health Counseling, Self-esteem
Education
Institute of Transpersonal Psychology 2004 — 2009
MA, Counseling Psychology
University of Minnesota-Twin Cities 2001 — 2005
BIS (Bachelor of Individualized Studies), Psychology, Relationship Studies, Communications
CIGNA Behavioral Health June 2013 - Present
Complementary Support Services April 2013 - October 2013
Starlight Community Services April 2012 - February 2013
Private Practice August 2011 - June 2012
Momentum for Mental Health March 2010 - March 2012
Santa Clara Unified School District September 2009 - June 2010
eGain Communications July 2009 - March 2010
Skills
Family Therapy, Mental Health, Personal Development, Counseling Psychology, Healing, Communication, Couples Therapy, Dialectical Behavior..., Mindfulness and..., Program Development, Behavioral Health, Social Services, DBT, Case Managment, Psychology, CBT, Mindfulness, Psychotherapy, Adolescents, Motivational..., Group Therapy, Therapists, Mental Health Counseling, Self-esteem
Education
Institute of Transpersonal Psychology 2004 — 2009
MA, Counseling Psychology
University of Minnesota-Twin Cities 2001 — 2005
BIS (Bachelor of Individualized Studies), Psychology, Relationship Studies, Communications
Jennifer Ott ☁'s eGain Communications Experience 2011 - 2012
Job Innovator. Federal Account Executive.
Industry Information Technology and Services
Experience
Oracle March 2013 - Present
salesforce.com 2012 - 2013
eGain Communications 2011 - 2012
Oracle 2008 - 2011
Oracle July 2008 - October 2008
Washington Mutual 2005 - 2008
HSBC 2003 - 2005
Skills
Cloud Computing, SaaS, Customer Relations, Social Media, Negotiation, Business Intelligence, Sales Process, Enterprise Software, Software Sales, Solution Selling, Customer Service, Business Development, Software Industry, Team Building, Oracle, Salesforce.com, CRM, PaaS, Sales, Demand Generation, Professional Services, Product Marketing, Go-to-market Strategy, Cold Calling, Partner Management, Strategy, Business Alliances, Direct Sales, Pre-sales, Virtualization, Sales Management, Selling, Sales Operations, Leadership, Account Management, Customer Satisfaction, Start-ups, Program Management, Lead Generation, Networking, Strategic Partnerships, Managed Services, Data Center, Sales Presentations, Product Management, Channel Partners, B2B, Complex Sales, Consulting, New Business Development
Education
Syracuse University - Maxwell School of Citizenship and Public Affairs 1995 — 1999
BA, International Relations/Economics
Oracle March 2013 - Present
salesforce.com 2012 - 2013
eGain Communications 2011 - 2012
Oracle 2008 - 2011
Oracle July 2008 - October 2008
Washington Mutual 2005 - 2008
HSBC 2003 - 2005
Skills
Cloud Computing, SaaS, Customer Relations, Social Media, Negotiation, Business Intelligence, Sales Process, Enterprise Software, Software Sales, Solution Selling, Customer Service, Business Development, Software Industry, Team Building, Oracle, Salesforce.com, CRM, PaaS, Sales, Demand Generation, Professional Services, Product Marketing, Go-to-market Strategy, Cold Calling, Partner Management, Strategy, Business Alliances, Direct Sales, Pre-sales, Virtualization, Sales Management, Selling, Sales Operations, Leadership, Account Management, Customer Satisfaction, Start-ups, Program Management, Lead Generation, Networking, Strategic Partnerships, Managed Services, Data Center, Sales Presentations, Product Management, Channel Partners, B2B, Complex Sales, Consulting, New Business Development
Education
Syracuse University - Maxwell School of Citizenship and Public Affairs 1995 — 1999
BA, International Relations/Economics
Erika Fish Erika Fish's eGain Communications Experience April 1997 - April 2000
Job Digital Marketing, Writer
Industry Marketing and Advertising
Experience
Novato Toyota September 2010 - Present
Vail Resorts November 2013 - April 2015
Local Community November 2011 - March 2014
Fish Family Properties 2005 - September 2011
eGain Communications April 1997 - April 2000
Kendall Hunt Publishing Company June 1996 - October 1996
McKesson Provider Technologies December 1993 - June 1996
Skills
Social Media Marketing, Marketing Strategy, Digital Marketing, Marketing, Social Media, Twitter, Social Marketing, Marketing Communications, Website Development, Digital Media, Google Analytics, Brand Marketing, Web Content Management, Blogger, Facebook, Copywriting, Non-fiction Writer, Desktop Publishing, Project Management, Campaign Management, Training, Copy Editing, Content Management, Web Content, Content Writing, Brand Awareness, Strategic Consulting, Salesforce.com, Management, Small Business Online..., Entrepreneurship, Small Business, Start-ups, Customer Service, Blogging, Online Marketing
Education
St. Olaf College
BA, Theology and Norwegian
Pullman High School
Novato Toyota September 2010 - Present
Vail Resorts November 2013 - April 2015
Local Community November 2011 - March 2014
Fish Family Properties 2005 - September 2011
eGain Communications April 1997 - April 2000
Kendall Hunt Publishing Company June 1996 - October 1996
McKesson Provider Technologies December 1993 - June 1996
Skills
Social Media Marketing, Marketing Strategy, Digital Marketing, Marketing, Social Media, Twitter, Social Marketing, Marketing Communications, Website Development, Digital Media, Google Analytics, Brand Marketing, Web Content Management, Blogger, Facebook, Copywriting, Non-fiction Writer, Desktop Publishing, Project Management, Campaign Management, Training, Copy Editing, Content Management, Web Content, Content Writing, Brand Awareness, Strategic Consulting, Salesforce.com, Management, Small Business Online..., Entrepreneurship, Small Business, Start-ups, Customer Service, Blogging, Online Marketing
Education
St. Olaf College
BA, Theology and Norwegian
Pullman High School
Scott McNall Scott McNall's eGain Communications Experience July 2012 - February 2013
Job Effective translator between technical and business users as a Professional Services Consultant.
Industry Computer Software
Experience
xMatters, inc September 2014 - Present
SDL Content and Analytics Technologies Division February 2013 - September 2014
eGain Communications July 2012 - February 2013
SDL Structured Content Technologies Division October 2010 - June 2012
Xora, A ClickSoftware Company March 2007 - December 2009
Mitchell International 2003 - 2007
Mitchell International 2002 - 2003
Virdev 2001 - 2001
Mitchell International 1996 - 2001
Skills
Enterprise Software, Pre-sales, SaaS, CRM, Integration, Solution Selling, Cloud Computing, Product Management, XML, Project Management, Management, Software Documentation, Professional Services, Consultative Selling..., Wireless, Agile Methodologies, Program Management, Process Improvement, Mobile Devices, Strategy, DITA XML, XSLT, Visual Basic, JavaScript, Process Consulting, Web Content Management, Consulting
Education
University of Colorado at Denver 1988 — 1991
M.B.A., Operations, MIS, Finance
University of Colorado at Boulder 1983 — 1987
B.S., Aerospace Engineering
Project Management Institute
PMP, Project Management Professional
xMatters, inc September 2014 - Present
SDL Content and Analytics Technologies Division February 2013 - September 2014
eGain Communications July 2012 - February 2013
SDL Structured Content Technologies Division October 2010 - June 2012
Xora, A ClickSoftware Company March 2007 - December 2009
Mitchell International 2003 - 2007
Mitchell International 2002 - 2003
Virdev 2001 - 2001
Mitchell International 1996 - 2001
Skills
Enterprise Software, Pre-sales, SaaS, CRM, Integration, Solution Selling, Cloud Computing, Product Management, XML, Project Management, Management, Software Documentation, Professional Services, Consultative Selling..., Wireless, Agile Methodologies, Program Management, Process Improvement, Mobile Devices, Strategy, DITA XML, XSLT, Visual Basic, JavaScript, Process Consulting, Web Content Management, Consulting
Education
University of Colorado at Denver 1988 — 1991
M.B.A., Operations, MIS, Finance
University of Colorado at Boulder 1983 — 1987
B.S., Aerospace Engineering
Project Management Institute
PMP, Project Management Professional
George Kydes George Kydes's eGain Communications Experience August 1997 - September 2002
Job CTO at CertainSource
Industry Information Technology and Services
Experience
CertainSource January 2005 - Present
The Spoken Hub September 2002 - November 2004
eGain Communications August 1997 - September 2002
Bedford Associates January 1996 - August 1997
Telcordia Technologies (Bellcore) June 1991 - June 1995
Skills
SaaS, Software Development, E-commerce, Telecommunications, Management, Project Management, Email Marketing, Account Management, Start-ups, Product Management, Leadership, Networking, Lead Generation, Data Center, Analytics, Data Analysis, Professional Services, Databases, Cloud Computing
Education
Carnegie Mellon University 1991 — 1992
MS, Information Networking
Lehigh University 1987 — 1991
BS, Electrical Engineering
Norwalk High School 1983 — 1987
CertainSource January 2005 - Present
The Spoken Hub September 2002 - November 2004
eGain Communications August 1997 - September 2002
Bedford Associates January 1996 - August 1997
Telcordia Technologies (Bellcore) June 1991 - June 1995
Skills
SaaS, Software Development, E-commerce, Telecommunications, Management, Project Management, Email Marketing, Account Management, Start-ups, Product Management, Leadership, Networking, Lead Generation, Data Center, Analytics, Data Analysis, Professional Services, Databases, Cloud Computing
Education
Carnegie Mellon University 1991 — 1992
MS, Information Networking
Lehigh University 1987 — 1991
BS, Electrical Engineering
Norwalk High School 1983 — 1987
Bruce Apkarian's eGain Communications Experience May 2012 - March 2014
Job Senior Strategic Account Executive at Siemens PLM Software
Industry Computer Software
Experience
Siemens PLM Software June 2012 - Present
eGain Communications May 2012 - March 2014
Cisco Systems 2010 - 2012
PTC 2003 - 2010
MatrixOne, Inc. 1998 - 2003
Cadence Design Systems 1999 - 2000
Viewlogic 1995 - 1998
Skills
Direct Sales, Business Process, Solution Architecture, Commercial Pilot, Solution Design, Change Management, Program Management, Program Development, Sales Management, Account Management, Managerial Experience, OEM Sales, Board of Director..., SaaS, Customer Experience, Enterprise Architecture, Enterprise Software, Product Lifecycle..., CRM, Management, Cross-functional Team..., Sales, Professional Services, Sales Operations, Selling, Solution Selling, Leadership
Education
Rensselaer Polytechnic Institute
BS CSE, Computer Systems Engineering
Siemens PLM Software June 2012 - Present
eGain Communications May 2012 - March 2014
Cisco Systems 2010 - 2012
PTC 2003 - 2010
MatrixOne, Inc. 1998 - 2003
Cadence Design Systems 1999 - 2000
Viewlogic 1995 - 1998
Skills
Direct Sales, Business Process, Solution Architecture, Commercial Pilot, Solution Design, Change Management, Program Management, Program Development, Sales Management, Account Management, Managerial Experience, OEM Sales, Board of Director..., SaaS, Customer Experience, Enterprise Architecture, Enterprise Software, Product Lifecycle..., CRM, Management, Cross-functional Team..., Sales, Professional Services, Sales Operations, Selling, Solution Selling, Leadership
Education
Rensselaer Polytechnic Institute
BS CSE, Computer Systems Engineering
Yasmine McNellis Yasmine McNellis's eGain Communications Experience 2000 - 2003
Job Innovative solutions in process reengineering and knowledge management
Industry Information Technology and Services
Experience
Symbolic Systems, Inc. April 2009 - Present
Independent Consultant 2004 - 2009
eGain Communications 2000 - 2003
Advantage KBS / Logica 1992 - 2000
GEC Marconi Electronic Systems Corporation (formerly Singer Electronic Systems) 1985 - 1992
Rockwell Collins Transmission Systems 1983 - 1985
Skills
Knowledge Management, Business Analysis, Project Management, Knowledge Engineering, Industrial Engineering, Systems Analysis, Software Project..., Manufacturing..., Knowledge-based Systems, Process Improvement, Business Objects, Expert Systems, Analysis, Program Management, Requirements Analysis, Software Documentation, Business Process, Enterprise Architecture, Project Planning, Business Intelligence, Data Modeling, CRM, Data Analysis, Strategy, Testing, SDLC, Visio, Integration, PMP, Oracle
Education
Rensselaer Polytechnic Institute 1982 — 1983
Master of Engineering (MEng), Industrial and Management Engineering
Rensselaer Polytechnic Institute 1978 — 1982
Bachelor of Science (BS), Industrial and Management Engineering
Cupeyville 1971 — 1978
High School Diploma, 6-12
Symbolic Systems, Inc. April 2009 - Present
Independent Consultant 2004 - 2009
eGain Communications 2000 - 2003
Advantage KBS / Logica 1992 - 2000
GEC Marconi Electronic Systems Corporation (formerly Singer Electronic Systems) 1985 - 1992
Rockwell Collins Transmission Systems 1983 - 1985
Skills
Knowledge Management, Business Analysis, Project Management, Knowledge Engineering, Industrial Engineering, Systems Analysis, Software Project..., Manufacturing..., Knowledge-based Systems, Process Improvement, Business Objects, Expert Systems, Analysis, Program Management, Requirements Analysis, Software Documentation, Business Process, Enterprise Architecture, Project Planning, Business Intelligence, Data Modeling, CRM, Data Analysis, Strategy, Testing, SDLC, Visio, Integration, PMP, Oracle
Education
Rensselaer Polytechnic Institute 1982 — 1983
Master of Engineering (MEng), Industrial and Management Engineering
Rensselaer Polytechnic Institute 1978 — 1982
Bachelor of Science (BS), Industrial and Management Engineering
Cupeyville 1971 — 1978
High School Diploma, 6-12
Anurag Gupta Anurag Gupta's eGain Communications Experience January 1999 - August 2002
Job CoFounder at Gludo
Industry Internet
Experience
Gludo April 2015 - Present
Saavn June 2010 - October 2014
Phulki January 2010 - June 2010
Yahoo! April 2008 - February 2010
Yahoo! Inc. March 2006 - April 2008
Yahoo! Inc. September 2002 - March 2006
eGain Communications January 1999 - August 2002
D. E. Shaw & Co. 1998 - 1998
Education
Indian Institute of Technology, Delhi 1993 — 1998
M.S., Mathematics and Computers
Gludo April 2015 - Present
Saavn June 2010 - October 2014
Phulki January 2010 - June 2010
Yahoo! April 2008 - February 2010
Yahoo! Inc. March 2006 - April 2008
Yahoo! Inc. September 2002 - March 2006
eGain Communications January 1999 - August 2002
D. E. Shaw & Co. 1998 - 1998
Education
Indian Institute of Technology, Delhi 1993 — 1998
M.S., Mathematics and Computers
Shashi Shankar Shashi Shankar's eGain Communications Experience February 2012 - Present
Job Sr. Implementation Consultant at eGain Communications
Industry Information Technology and Services
Experience
eGain Communications February 2012 - Present
Capgemini May 2010 - February 2012
TaxConnex 2011 - 2011
Fair Isaac June 2006 - June 2008
Infosys Technologies Ltd September 2004 - June 2006
Skills
Oracle, Business Analysis, Requirements Gathering, Informatica, Quality Assurance, Project Management, MS Technologies, SSRS, ASP.NET, Requirements Analysis, Solution Architecture, Business Intelligence, Software Project..., SQL, Enterprise Architecture, SOA, Web Services, Agile Methodologies, Telecommunications
Education
University of Georgia - Terry College of Business 2008 — 2010
MBA, Operations, MIS
Malnad College of Engineering 2000 — 2004
BE, Computer Science
DPS
eGain Communications February 2012 - Present
Capgemini May 2010 - February 2012
TaxConnex 2011 - 2011
Fair Isaac June 2006 - June 2008
Infosys Technologies Ltd September 2004 - June 2006
Skills
Oracle, Business Analysis, Requirements Gathering, Informatica, Quality Assurance, Project Management, MS Technologies, SSRS, ASP.NET, Requirements Analysis, Solution Architecture, Business Intelligence, Software Project..., SQL, Enterprise Architecture, SOA, Web Services, Agile Methodologies, Telecommunications
Education
University of Georgia - Terry College of Business 2008 — 2010
MBA, Operations, MIS
Malnad College of Engineering 2000 — 2004
BE, Computer Science
DPS
Leland Robeson Leland Robeson's eGain Communications Experience 2008 - 2010
Job Business Analyst at BGreen Services
Industry Computer Software
Experience
BGreen Services 2013 - 2013
Woodland Gardens Organic Farm February 2012 - October 2012
eGain Communications 2008 - 2010
McKesson Technical Solutions 2008 - 2008
MindBox 2005 - 2007
Sugarloaf 2002 - 2004
Inference 1999 - 2001
The Chase Manhattan Bank 1998 - 1999
NationsBank (now Bank of America) 1993 - 1997
Skills
Knowledge Management, Business Analysis, HTML, Enterprise Software, Integration, Process Improvement, Requirements Analysis, Requirements Gathering, Software Documentation, Business Process, Quality Assurance, Team Leadership, Management, Leadership, Analysis, CRM, Change Management, SharePoint, Pre-sales
Education
The University of Georgia 1983 — 1984
Bachelor of Arts, Philosophy
BGreen Services 2013 - 2013
Woodland Gardens Organic Farm February 2012 - October 2012
eGain Communications 2008 - 2010
McKesson Technical Solutions 2008 - 2008
MindBox 2005 - 2007
Sugarloaf 2002 - 2004
Inference 1999 - 2001
The Chase Manhattan Bank 1998 - 1999
NationsBank (now Bank of America) 1993 - 1997
Skills
Knowledge Management, Business Analysis, HTML, Enterprise Software, Integration, Process Improvement, Requirements Analysis, Requirements Gathering, Software Documentation, Business Process, Quality Assurance, Team Leadership, Management, Leadership, Analysis, CRM, Change Management, SharePoint, Pre-sales
Education
The University of Georgia 1983 — 1984
Bachelor of Arts, Philosophy
Prakash Mishra Prakash Mishra's eGain Communications Experience April 1999 - August 2000
Job Cofounder & CTO at Offerpop
Industry Internet
Experience
Offerpop November 2009 - Present
Spoken Hub August 2002 - January 2007
Democratic National Committee July 2004 - November 2004
Connect Capital December 2000 - May 2002
eGain Communications April 1999 - August 2000
Sitebridge Corporation August 1996 - May 1999
Goldman Sachs August 1994 - April 1997
Bell Communications Research May 1991 - August 1994
Skills
Start-ups, Venture Capital, Strategic Partnerships, Product Management, Analytics, Social Media, Facebook, E-commerce, Enterprise Software, SaaS, Online Advertising, Entrepreneurship, Mobile Applications
Education
Carnegie Mellon University 1991 — 1992
MS
Rensselaer Polytechnic Institute 1987 — 1991
BS
Newington High School 1983 — 1987
Offerpop November 2009 - Present
Spoken Hub August 2002 - January 2007
Democratic National Committee July 2004 - November 2004
Connect Capital December 2000 - May 2002
eGain Communications April 1999 - August 2000
Sitebridge Corporation August 1996 - May 1999
Goldman Sachs August 1994 - April 1997
Bell Communications Research May 1991 - August 1994
Skills
Start-ups, Venture Capital, Strategic Partnerships, Product Management, Analytics, Social Media, Facebook, E-commerce, Enterprise Software, SaaS, Online Advertising, Entrepreneurship, Mobile Applications
Education
Carnegie Mellon University 1991 — 1992
MS
Rensselaer Polytechnic Institute 1987 — 1991
BS
Newington High School 1983 — 1987
Ben Pascua Ben Pascua's eGain Communications Experience March 2000 - July 2000
Job Sr. Systems Reliability Engineer at Nutanix
Industry Information Technology and Services
Experience
Nutanix August 2015 - Present
Atlantis Computing August 2012 - August 2015
FrontRange Solutions April 2012 - August 2012
MMDesign Business Solutions February 2010 - April 2012
MMDesign Studio International, Inc. October 2009 - April 2012
VnetworkSystems November 2008 - December 2009
Adlevo Information Systems January 2009 - June 2009
Siemens Communications July 2000 - September 2008
eGain Communications March 2000 - July 2000
Headway Technologies April 1999 - March 2000
Skills
Virtualization, VMware, Cloud Computing, VoIP, Active Directory, Network Administration, Servers, Windows Server, Network Security, Disaster Recovery, VMware Infrastructure, High Availability, Citrix, Linux, Microsoft Exchange, VMware ESX, SaaS, Troubleshooting, Enterprise Software, Firewalls, VPN, Wireless Networking, SAN, Security, Citrix Metaframe, IP, Networking, Microsoft, Ubuntu, Red Hat Linux, Switches, Technical Support, Hardware, Routers, Atlantis ILIO, VMware VSAN, Apple, Amazon Web Services..., Suse, VMware View, citrix xendesktop, citrix xenserver, Cisco UCS, ILIO Storage, Diskless Storage, Horizon View 6
Education
UCSC 2012 — 2012
VMWare 5 Install and Configure, A
Heald College 1998 — 1998
Certificate, Microsoft NT
San Jose State University
Nutanix August 2015 - Present
Atlantis Computing August 2012 - August 2015
FrontRange Solutions April 2012 - August 2012
MMDesign Business Solutions February 2010 - April 2012
MMDesign Studio International, Inc. October 2009 - April 2012
VnetworkSystems November 2008 - December 2009
Adlevo Information Systems January 2009 - June 2009
Siemens Communications July 2000 - September 2008
eGain Communications March 2000 - July 2000
Headway Technologies April 1999 - March 2000
Skills
Virtualization, VMware, Cloud Computing, VoIP, Active Directory, Network Administration, Servers, Windows Server, Network Security, Disaster Recovery, VMware Infrastructure, High Availability, Citrix, Linux, Microsoft Exchange, VMware ESX, SaaS, Troubleshooting, Enterprise Software, Firewalls, VPN, Wireless Networking, SAN, Security, Citrix Metaframe, IP, Networking, Microsoft, Ubuntu, Red Hat Linux, Switches, Technical Support, Hardware, Routers, Atlantis ILIO, VMware VSAN, Apple, Amazon Web Services..., Suse, VMware View, citrix xendesktop, citrix xenserver, Cisco UCS, ILIO Storage, Diskless Storage, Horizon View 6
Education
UCSC 2012 — 2012
VMWare 5 Install and Configure, A
Heald College 1998 — 1998
Certificate, Microsoft NT
San Jose State University
Abhijeet Tilekar Abhijeet Tilekar's eGain Communications Experience 2007 - June 2010
Job Project Manager at American multinational financial services corporation
Industry Information Technology and Services
Experience
Infosys January 2014 - Present
Infosys May 2012 - Present
ZenSOFT Services March 2011 - April 2012
Infosys Technologies Ltd July 2010 - February 2011
eGain Communications 2007 - June 2010
eGain Communications 2005 - 2007
eGain Communications 2004 - 2005
eGain Communications 2003 - 2004
Silver Communications (Worldsites India) 2001 - 2003
Atlas Copco 1999 - 2000
Skills
Professional Services, Software Project..., Agile Methodologies, Requirements Analysis, SaaS, Integration, Test Automation, CRM, CRM software, Customer Relations
Education
College of Engineering Pune
BE
MSMP
MSMP
MSMP
SEED Infotech
Diploma in E-commerce Technologies, Software Engineering
Infosys January 2014 - Present
Infosys May 2012 - Present
ZenSOFT Services March 2011 - April 2012
Infosys Technologies Ltd July 2010 - February 2011
eGain Communications 2007 - June 2010
eGain Communications 2005 - 2007
eGain Communications 2004 - 2005
eGain Communications 2003 - 2004
Silver Communications (Worldsites India) 2001 - 2003
Atlas Copco 1999 - 2000
Skills
Professional Services, Software Project..., Agile Methodologies, Requirements Analysis, SaaS, Integration, Test Automation, CRM, CRM software, Customer Relations
Education
College of Engineering Pune
BE
MSMP
MSMP
MSMP
SEED Infotech
Diploma in E-commerce Technologies, Software Engineering
Valli Babu's eGain Communications Experience March 2000 - February 2001
Job Production Support Analyst at UBC, SF
Industry Computer Software
Experience
Bracket January 2010 - Present
Contactual January 2009 - November 2009
Biz360 April 2005 - December 2008
YesVideo February 2004 - April 2005
Syslab May 2003 - August 2003
Netli 2003 - 2003
Raycon Industries October 2002 - November 2002
Probity Insurance Services May 2002 - August 2002
eGain Communications March 2000 - February 2001
Hewlett-Packard April 1998 - February 2000
Skills
Salesforce.com, Software Documentation, CRM, Databases, SaaS, Product Management, Cloud Computing, Enterprise Software, SQL, Quality Assurance, Networking, Management, Agile Methodologies, SDLC
Education
Mission College 1999 — 2003
AA, General Studies, Liberal Studies
West Valley College 1999 — 2003
AA, General Studies
San Jose State University
B.A., Liberal Studies
SBMJC
B.S., Physics, Mathematics, Electronics
Bracket January 2010 - Present
Contactual January 2009 - November 2009
Biz360 April 2005 - December 2008
YesVideo February 2004 - April 2005
Syslab May 2003 - August 2003
Netli 2003 - 2003
Raycon Industries October 2002 - November 2002
Probity Insurance Services May 2002 - August 2002
eGain Communications March 2000 - February 2001
Hewlett-Packard April 1998 - February 2000
Skills
Salesforce.com, Software Documentation, CRM, Databases, SaaS, Product Management, Cloud Computing, Enterprise Software, SQL, Quality Assurance, Networking, Management, Agile Methodologies, SDLC
Education
Mission College 1999 — 2003
AA, General Studies, Liberal Studies
West Valley College 1999 — 2003
AA, General Studies
San Jose State University
B.A., Liberal Studies
SBMJC
B.S., Physics, Mathematics, Electronics
Craig Harmer Craig Harmer's eGain Communications Experience 2006 - Present
Job
Industry Computer Software
Experience
eGain Communications 2006 - Present
Skills
Business Development, Healthcare, Program Management, SaaS, Salesforce.com, Enterprise Software, Account Management, Business Alliances, Analytics, Business Process..., Business Analysis, Change Management, Contract Negotiation, Cloud Computing, Entrepreneurship, Cross-functional Team..., Integration, Forecasting, Management, New Business Development, Product Development, Pre-sales, Project Management, Sales, Solution Selling, Sales Management, Strategic Planning, Start-ups, Team Leadership, Vendor Management, Leadership, CRM, Strategy, Project Planning, Strategic Partnerships, Product Management, Business Intelligence, Consulting, Demand Generation, Lead Generation, Marketing, Process Improvement, Requirements Analysis, Software Project..., Team Building, Training, Business Strategy, Go-to-market Strategy, Management Consulting, Professional Services
Education
Willamette University MBA 1985 — 1988
MBA
Pleasant Grove 1974 — 1978
Brigham Young University
BS
eGain Communications 2006 - Present
Skills
Business Development, Healthcare, Program Management, SaaS, Salesforce.com, Enterprise Software, Account Management, Business Alliances, Analytics, Business Process..., Business Analysis, Change Management, Contract Negotiation, Cloud Computing, Entrepreneurship, Cross-functional Team..., Integration, Forecasting, Management, New Business Development, Product Development, Pre-sales, Project Management, Sales, Solution Selling, Sales Management, Strategic Planning, Start-ups, Team Leadership, Vendor Management, Leadership, CRM, Strategy, Project Planning, Strategic Partnerships, Product Management, Business Intelligence, Consulting, Demand Generation, Lead Generation, Marketing, Process Improvement, Requirements Analysis, Software Project..., Team Building, Training, Business Strategy, Go-to-market Strategy, Management Consulting, Professional Services
Education
Willamette University MBA 1985 — 1988
MBA
Pleasant Grove 1974 — 1978
Brigham Young University
BS
Sharad Agarwal, PMP's eGain Communications Experience March 1999 - July 2002
Job Sr Project Manager at Ascendant Technology
Industry Internet
Experience
Isobar February 2010 - November 2011
Vamosa Inc March 2009 - November 2009
Fidelity Investments July 2002 - 2009
eGain Communications March 1999 - July 2002
D. E. Shaw & Co. 1999 - 1999
Skills
Web Applications, Architecture, Project Management, Agile Methodologies, Six Sigma, Software Development, Java Enterprise Edition, PMP, Requirements Analysis, E-commerce, Software Project..., CRM, SOA, Strategy, Start-ups, SDLC, Project Planning, Leadership, Enterprise Architecture, Analysis, IT Strategy, Business Analysis, Agile Project Management, Business Intelligence, Scrum, Cloud Computing, SaaS, Enterprise Software, Requirements Gathering, Solution Architecture, Integration, Vendor Management, Program Management, Project Portfolio..., Product Management, Business Process, Web Services, Mobile Applications, SharePoint, Management, Mobile Devices, Content Management, Pre-sales, XML, Analytics, PMO, SQL, Websphere, Consulting
Education
Indian Institute of Technology, Delhi 1993 — 1998
MS
Isobar February 2010 - November 2011
Vamosa Inc March 2009 - November 2009
Fidelity Investments July 2002 - 2009
eGain Communications March 1999 - July 2002
D. E. Shaw & Co. 1999 - 1999
Skills
Web Applications, Architecture, Project Management, Agile Methodologies, Six Sigma, Software Development, Java Enterprise Edition, PMP, Requirements Analysis, E-commerce, Software Project..., CRM, SOA, Strategy, Start-ups, SDLC, Project Planning, Leadership, Enterprise Architecture, Analysis, IT Strategy, Business Analysis, Agile Project Management, Business Intelligence, Scrum, Cloud Computing, SaaS, Enterprise Software, Requirements Gathering, Solution Architecture, Integration, Vendor Management, Program Management, Project Portfolio..., Product Management, Business Process, Web Services, Mobile Applications, SharePoint, Management, Mobile Devices, Content Management, Pre-sales, XML, Analytics, PMO, SQL, Websphere, Consulting
Education
Indian Institute of Technology, Delhi 1993 — 1998
MS
Don Dest Don Dest's eGain Communications Experience May 2007 - February 2013
Job Lead Solution Engineer Service Cloud at salesforce.com
Industry Information Technology and Services
Experience
salesforce.com November 2013 - Present
RightAnswers February 2013 - November 2013
eGain Communications May 2007 - February 2013
BrainStorm Group, Inc May 2006 - April 2007
Tangoe, Inc January 2005 - May 2006
Metaserver, Inc. January 2000 - January 2003
SAP America, Inc. October 1998 - January 2000
Skills
Competitive Analysis, Account Management, Windows, SQL, Pre-sales, CRM, Enterprise Software, Requirements Analysis, Sales Process, Solution Selling, Integration, SaaS, Solution Architecture, Product Management, Software Project..., Management, Business Analysis, SOA, Cloud Computing, Microsoft SQL Server, Sales, Sales Enablement
Education
The University of Connecticut 1976 — 1981
Bachelor of Arts, Communication Sciences
salesforce.com November 2013 - Present
RightAnswers February 2013 - November 2013
eGain Communications May 2007 - February 2013
BrainStorm Group, Inc May 2006 - April 2007
Tangoe, Inc January 2005 - May 2006
Metaserver, Inc. January 2000 - January 2003
SAP America, Inc. October 1998 - January 2000
Skills
Competitive Analysis, Account Management, Windows, SQL, Pre-sales, CRM, Enterprise Software, Requirements Analysis, Sales Process, Solution Selling, Integration, SaaS, Solution Architecture, Product Management, Software Project..., Management, Business Analysis, SOA, Cloud Computing, Microsoft SQL Server, Sales, Sales Enablement
Education
The University of Connecticut 1976 — 1981
Bachelor of Arts, Communication Sciences
Omid Borjian's eGain Communications Experience October 2012 - March 2013
Job Product Management IxD & User Experience at ServiceNow The Enterprise IT Cloud Company
Industry Information Technology and Services
Experience
ServiceNow - The Enterprise IT Cloud Company August 2014 - Present
ServiceNow - The Enterprise IT Cloud Company January 2014 - Present
ideangine LLC October 2010 - Present
eGain Communications October 2012 - March 2013
PlenSat, Inc. August 2011 - March 2013
Xentcity August 2012 - September 2012
Natural & Complete LLC January 2010 - September 2012
NFS MRSEC October 2010 - January 2011
Amut Michka Co February 2009 - May 2010
PBHS Inc August 2008 - February 2009
Skills
CSS, Matlab, jQuery, PHP, HTML 5, HTML, C++, JavaScript, MySQL, Photoshop, Aspen Plus, Android, JSP, Python, Flask, CMS, Titanium Mobile, Wordpress, Joomla, Wiki Markup, CodeIgniter, Dojo, Illustrator, Solidworks, CSS3, jQuery Mobile, Adobe Fireworks, SASS, Doing More with Less, PSD to Wordpress, PSD to Joomla, Titanium, After Effects, Labview, MySQLi, Matematica, Hysys, OmniGraffle, RESTful WebServices, Backbone.js, MongoDB, HTML5, Microsoft Excel, WordPress, Web Development
Education
University of California, Santa Barbara 2009 — 2011
Bachelor of Science, Chemical Engineering
Santa Rosa Junior College 2005 — 2007
Software and Chemical Engineering
ServiceNow - The Enterprise IT Cloud Company August 2014 - Present
ServiceNow - The Enterprise IT Cloud Company January 2014 - Present
ideangine LLC October 2010 - Present
eGain Communications October 2012 - March 2013
PlenSat, Inc. August 2011 - March 2013
Xentcity August 2012 - September 2012
Natural & Complete LLC January 2010 - September 2012
NFS MRSEC October 2010 - January 2011
Amut Michka Co February 2009 - May 2010
PBHS Inc August 2008 - February 2009
Skills
CSS, Matlab, jQuery, PHP, HTML 5, HTML, C++, JavaScript, MySQL, Photoshop, Aspen Plus, Android, JSP, Python, Flask, CMS, Titanium Mobile, Wordpress, Joomla, Wiki Markup, CodeIgniter, Dojo, Illustrator, Solidworks, CSS3, jQuery Mobile, Adobe Fireworks, SASS, Doing More with Less, PSD to Wordpress, PSD to Joomla, Titanium, After Effects, Labview, MySQLi, Matematica, Hysys, OmniGraffle, RESTful WebServices, Backbone.js, MongoDB, HTML5, Microsoft Excel, WordPress, Web Development
Education
University of California, Santa Barbara 2009 — 2011
Bachelor of Science, Chemical Engineering
Santa Rosa Junior College 2005 — 2007
Software and Chemical Engineering
Rick Searcy's eGain Communications Experience December 2000 - January 2002
Job Customer Success Manager at Plex Systems, Inc.
Industry Computer Software
Experience
Plex Systems, Inc. January 2015 - Present
Aptean January 2003 - January 2015
eGain Communications December 2000 - January 2002
JD Edwards / ICS January 1999 - December 2000
Skills
Software Industry, ERP Software, Enterprise Solution..., Solution Selling, CRM, Sales Operations, Enterprise Technology..., Professional Services, Consultative Sales..., ERP, Complex Sales, Managing Complex Sales, C-Level Sales, Demand Generation, Sales Prospecting, Sales, SaaS, B2B, Software Solution Sales, Management, Direct Sales, Sales Enablement, Software Implementation, Pre-sales, C-Level Relationships, New Business Development, Qualifying Prospects, Lead Generation, Sales Presentations, Salesforce.com, Cloud Computing, Partner Management, Channel Partners, Software Quality..., Go-to-market Strategy, Customer Retention, Executive Management, Knowledge Management, Discrete Manufacturing, JDE One World, Plastics Industry, Process Manufacturing, Multiple Listing Service, Property & Casualty..., Consultative Selling
Education
University of Florida
Bachelor of Science (BS), Communication, General
Plex Systems, Inc. January 2015 - Present
Aptean January 2003 - January 2015
eGain Communications December 2000 - January 2002
JD Edwards / ICS January 1999 - December 2000
Skills
Software Industry, ERP Software, Enterprise Solution..., Solution Selling, CRM, Sales Operations, Enterprise Technology..., Professional Services, Consultative Sales..., ERP, Complex Sales, Managing Complex Sales, C-Level Sales, Demand Generation, Sales Prospecting, Sales, SaaS, B2B, Software Solution Sales, Management, Direct Sales, Sales Enablement, Software Implementation, Pre-sales, C-Level Relationships, New Business Development, Qualifying Prospects, Lead Generation, Sales Presentations, Salesforce.com, Cloud Computing, Partner Management, Channel Partners, Software Quality..., Go-to-market Strategy, Customer Retention, Executive Management, Knowledge Management, Discrete Manufacturing, JDE One World, Plastics Industry, Process Manufacturing, Multiple Listing Service, Property & Casualty..., Consultative Selling
Education
University of Florida
Bachelor of Science (BS), Communication, General
Heather Nelson Palmer Heather Nelson Palmer's eGain Communications Experience January 1999 - January 2001
Job Sales and marketing executive
Industry Computer Software
Experience
Bainbridge Travel January 2011 - Present
Arbonne International April 2005 - August 2009
eGain Communications January 1999 - January 2001
Check Point Software Technologies Ltd. 1998 - 1999
Stallion Solutions September 1995 - July 1997
MicroAge 1994 - 1995
DigiInternational July 1991 - July 1993
SCO 1987 - 1991
Skills
Unparalleled time..., Multitasking master., Uncanny ability to see..., Leadership, Public Speaking, Sales, CRM, Account Management, Marketing, Strategy, Customer Service, Team Building, Social Media, Business Development, Start-ups, Solution Selling, Organization, Salesforce.com
Education
University of California, Santa Cruz 1983 — 1987
BA, Anthropology
The Australian National University 1985 — 1986
Anthropology
Bainbridge Travel January 2011 - Present
Arbonne International April 2005 - August 2009
eGain Communications January 1999 - January 2001
Check Point Software Technologies Ltd. 1998 - 1999
Stallion Solutions September 1995 - July 1997
MicroAge 1994 - 1995
DigiInternational July 1991 - July 1993
SCO 1987 - 1991
Skills
Unparalleled time..., Multitasking master., Uncanny ability to see..., Leadership, Public Speaking, Sales, CRM, Account Management, Marketing, Strategy, Customer Service, Team Building, Social Media, Business Development, Start-ups, Solution Selling, Organization, Salesforce.com
Education
University of California, Santa Cruz 1983 — 1987
BA, Anthropology
The Australian National University 1985 — 1986
Anthropology
Chitra Gangwani's eGain Communications Experience October 2007 - April 2008
Job Senior Systems Risk Analyst
Industry Financial Services
Experience
Western Union Digital Ventures April 2014 - Present
Capital One August 2011 - April 2014
HSBC October 2010 - August 2011
HSBC April 2008 - September 2010
eGain Communications October 2007 - April 2008
Hexaware Technologies April 2006 - September 2006
Hexaware Technologies December 2004 - March 2006
Accenture January 2004 - December 2004
eClerx January 2003 - December 2003
Bayer June 2001 - June 2002
Skills
SDLC, SAS, SQL, Analytics, Databases, DB2, Portfolio Management, Program Management, Cross-functional Team..., Credit, Credit Risk, Strategy, JCL, Statistical Modeling, Credit Cards, Perl, Business Analysis, Product Management, Product Analysis, Decision Trees, Automated Underwriting..., JIRA
Education
Bharati Vidyapeeth 1999 — 2002
Bachelors in Computer Technology, Computer Science
Institute of Technology, Maharashtra University 1996 — 1999
Diploma, Computer Technology
Western Union Digital Ventures April 2014 - Present
Capital One August 2011 - April 2014
HSBC October 2010 - August 2011
HSBC April 2008 - September 2010
eGain Communications October 2007 - April 2008
Hexaware Technologies April 2006 - September 2006
Hexaware Technologies December 2004 - March 2006
Accenture January 2004 - December 2004
eClerx January 2003 - December 2003
Bayer June 2001 - June 2002
Skills
SDLC, SAS, SQL, Analytics, Databases, DB2, Portfolio Management, Program Management, Cross-functional Team..., Credit, Credit Risk, Strategy, JCL, Statistical Modeling, Credit Cards, Perl, Business Analysis, Product Management, Product Analysis, Decision Trees, Automated Underwriting..., JIRA
Education
Bharati Vidyapeeth 1999 — 2002
Bachelors in Computer Technology, Computer Science
Institute of Technology, Maharashtra University 1996 — 1999
Diploma, Computer Technology
Kara Rieben Kara Rieben's eGain Communications Experience October 2010 - April 2011
Job Director of Sales & Business Development at Jumio Inc.
Industry Computer Software
Experience
Jumio Inc. December 2013 - August 2015
Vindicia January 2012 - December 2013
Live Gamer April 2011 - December 2011
eGain Communications October 2010 - April 2011
Cornish & Carey Commercial December 2005 - October 2007
Provo Fro-Yo April 2004 - March 2007
ScrapbookKits.com February 1999 - September 2002
The Honorable Jeff Flake May 2000 - August 2000
Skills
Monetization, E-commerce, SaaS, Wordpress, B2B, CRM, Enterprise Software, Start-ups, Social Networking, Business Development, Go-to-market Strategy, Entrepreneurship, Social Media, Cloud Computing, Strategic Partnerships, Mobile Devices, WordPress, Sales, Management
Education
Brigham Young University 2002 — 2007
BS, Communications
Jumio Inc. December 2013 - August 2015
Vindicia January 2012 - December 2013
Live Gamer April 2011 - December 2011
eGain Communications October 2010 - April 2011
Cornish & Carey Commercial December 2005 - October 2007
Provo Fro-Yo April 2004 - March 2007
ScrapbookKits.com February 1999 - September 2002
The Honorable Jeff Flake May 2000 - August 2000
Skills
Monetization, E-commerce, SaaS, Wordpress, B2B, CRM, Enterprise Software, Start-ups, Social Networking, Business Development, Go-to-market Strategy, Entrepreneurship, Social Media, Cloud Computing, Strategic Partnerships, Mobile Devices, WordPress, Sales, Management
Education
Brigham Young University 2002 — 2007
BS, Communications
Adrian Weyhing Adrian Weyhing's eGain Communications Experience April 1999 - November 2001
Job Business Analyst / Software Engineer
Industry Computer Software
Experience
University of Michigan Health System October 2009 - Present
Handoff Solutions, LLC March 2009 - May 2013
University of Michigan Health System March 2008 - October 2009
University of Michigan Health System May 2005 - March 2008
Dewey Hub August 2002 - December 2004
eGain Communications April 1999 - November 2001
eGain Communications January 1998 - March 1999
Goldman Sachs May 1994 - January 1998
Nortel 1992 - 1994
Skills
Business Analysis, Requirements Gathering, Product Management, Business Intelligence, Process Improvement, Cross-functional Team..., Healthcare Information..., Software Development, Agile Methodologies, Web Applications, Java, C++, Perl, SQL, Unix, XML, Epic Systems, Flex, Flash
Education
University of Michigan 1988 — 1992
BS
Kalamazoo College 1987 — 1988
University of Michigan Health System October 2009 - Present
Handoff Solutions, LLC March 2009 - May 2013
University of Michigan Health System March 2008 - October 2009
University of Michigan Health System May 2005 - March 2008
Dewey Hub August 2002 - December 2004
eGain Communications April 1999 - November 2001
eGain Communications January 1998 - March 1999
Goldman Sachs May 1994 - January 1998
Nortel 1992 - 1994
Skills
Business Analysis, Requirements Gathering, Product Management, Business Intelligence, Process Improvement, Cross-functional Team..., Healthcare Information..., Software Development, Agile Methodologies, Web Applications, Java, C++, Perl, SQL, Unix, XML, Epic Systems, Flex, Flash
Education
University of Michigan 1988 — 1992
BS
Kalamazoo College 1987 — 1988
Mark Schaffel's eGain Communications Experience April 2012 - March 2013
Job QSR, Validation Lead/Project Manager at Baxter International Inc.
Industry Computer Software
Experience
Baxter International Inc. April 2014 - Present
NCSY January 2000 - Present
Yeshiva Tifereth Tzvi/Joan Dachs Bais Yaakov September 1998 - Present
Hatzalah Chicago July 2011 - May 2015
Baxter International Inc. November 2013 - February 2014
Hebrew Theological College September 1997 - August 2013
eGain Communications April 2012 - March 2013
Integrated DNA Technologies September 2009 - April 2012
Integrated DNA Technologies, Inc. (IDT) September 2009 - February 2010
Bagel Country February 2008 - May 2009
Skills
CRM, Computer System..., CAPA, Business Analysis, Leadership, Teamcenter, Project Management, Quality Center, Vendor Management, Management, Analysis, Change Management, Requirements Analysis, Visio, Program Management, Project Implementation, Marketing Strategy, Project Planning, Business Process, Negotiation, Public Speaking, Human Resources, Strategy, Marketing, Software Project..., Training, Mentoring, Fundraising, Coaching, Strategic Planning, Microsoft Office, Budgets, Business Strategy, Team Leadership, Outsourcing, Performance Management, Financial Analysis, Team Management, ERP, Team Building, Technical Writing, Software Configuration..., Requirements Management, Sales Operations, Analytics, Cross-functional Team..., Executive Reporting, Data Analysis, Software Quality...
Education
Touro College 1985 — 1987
Bachelor of Science, Bachelor of Science in Computer Science1987
Yeshiva Chofertz Chaim 1982 — 1993
Bachelors of Arts, Talmudic Jurisprudence
MTJ 1992 — 1993
Rabbinic Ordination
Yeshivat Or David 1982 — 1984
Talmudic Jurisprudence; Jewish Law; Bible
Skokie Yeshiva 1978 — 1982
Hillel Torah 1975 — 1978
Schechter 1970 — 1975
Baxter International Inc. April 2014 - Present
NCSY January 2000 - Present
Yeshiva Tifereth Tzvi/Joan Dachs Bais Yaakov September 1998 - Present
Hatzalah Chicago July 2011 - May 2015
Baxter International Inc. November 2013 - February 2014
Hebrew Theological College September 1997 - August 2013
eGain Communications April 2012 - March 2013
Integrated DNA Technologies September 2009 - April 2012
Integrated DNA Technologies, Inc. (IDT) September 2009 - February 2010
Bagel Country February 2008 - May 2009
Skills
CRM, Computer System..., CAPA, Business Analysis, Leadership, Teamcenter, Project Management, Quality Center, Vendor Management, Management, Analysis, Change Management, Requirements Analysis, Visio, Program Management, Project Implementation, Marketing Strategy, Project Planning, Business Process, Negotiation, Public Speaking, Human Resources, Strategy, Marketing, Software Project..., Training, Mentoring, Fundraising, Coaching, Strategic Planning, Microsoft Office, Budgets, Business Strategy, Team Leadership, Outsourcing, Performance Management, Financial Analysis, Team Management, ERP, Team Building, Technical Writing, Software Configuration..., Requirements Management, Sales Operations, Analytics, Cross-functional Team..., Executive Reporting, Data Analysis, Software Quality...
Education
Touro College 1985 — 1987
Bachelor of Science, Bachelor of Science in Computer Science1987
Yeshiva Chofertz Chaim 1982 — 1993
Bachelors of Arts, Talmudic Jurisprudence
MTJ 1992 — 1993
Rabbinic Ordination
Yeshivat Or David 1982 — 1984
Talmudic Jurisprudence; Jewish Law; Bible
Skokie Yeshiva 1978 — 1982
Hillel Torah 1975 — 1978
Schechter 1970 — 1975
Tony Colon Tony Colon's eGain Communications Experience December 2006 - February 2010
Job Vice President, Service Cloud Practice
Industry Internet
Experience
Salesforce March 2015 - Present
salesforce.com May 2014 - March 2015
salesforce.com August 2012 - May 2014
Salesforce.com November 2011 - August 2012
Salesforce.com March 2010 - November 2011
FYIndOut August 2007 - October 2010
eGain Communications December 2006 - February 2010
eGain Communications January 2004 - December 2006
ABN AMRO 2001 - 2004
ABN AMRO Bank N.V. September 1999 - January 2001
Skills
Service Cloud, Cloud Computing, CRM, Integration, Agile Methodologies, Salesforce.com, Enterprise Architecture, SaaS, Requirements Analysis, Professional Services, Enterprise Software, Start-ups, PaaS, EAI, Leadership, Project Management, Pre-sales, Business Development, Consulting, Analytics, Force.com, Agile Project Management, Enterprise Integration, Management, Mergers & Acquisitions, Solution Architecture, Web Services, ITIL, Architecture, Business Process, Big Data, Competitive Analysis, Software Project..., Business Intelligence, Product Management, Scrum, Mobile Applications, Mergers, Software Architectural..., Product Development, Software Development, Web Applications, Business Analysis, IT Strategy, SOA, SDLC, MySQL, Customer Service, Strategy, Architectures
Education
Illinois Institute of Technology 1998 — 2002
Bachelors, Computer Science
Salesforce March 2015 - Present
salesforce.com May 2014 - March 2015
salesforce.com August 2012 - May 2014
Salesforce.com November 2011 - August 2012
Salesforce.com March 2010 - November 2011
FYIndOut August 2007 - October 2010
eGain Communications December 2006 - February 2010
eGain Communications January 2004 - December 2006
ABN AMRO 2001 - 2004
ABN AMRO Bank N.V. September 1999 - January 2001
Skills
Service Cloud, Cloud Computing, CRM, Integration, Agile Methodologies, Salesforce.com, Enterprise Architecture, SaaS, Requirements Analysis, Professional Services, Enterprise Software, Start-ups, PaaS, EAI, Leadership, Project Management, Pre-sales, Business Development, Consulting, Analytics, Force.com, Agile Project Management, Enterprise Integration, Management, Mergers & Acquisitions, Solution Architecture, Web Services, ITIL, Architecture, Business Process, Big Data, Competitive Analysis, Software Project..., Business Intelligence, Product Management, Scrum, Mobile Applications, Mergers, Software Architectural..., Product Development, Software Development, Web Applications, Business Analysis, IT Strategy, SOA, SDLC, MySQL, Customer Service, Strategy, Architectures
Education
Illinois Institute of Technology 1998 — 2002
Bachelors, Computer Science
Elizabeth Reyel Elizabeth Reyel's eGain Communications Experience January 2000 - January 2001
Job Training Administrator and Analyst
Industry Staffing and Recruiting
Experience
Robert Half January 2007 - Present
Stewart Title May 2005 - December 2006
First American Title April 2001 - November 2004
eGain Communications January 2000 - January 2001
Skills
Administrative Support, Project Management, Program Management, Outlook, Data Analysis, Microsoft Office, Process Improvement, Microsoft Excel
Education
University of Phoenix 2014 — 2015
Master of Business Administration (MBA)
LearnIt - San Francisco, CA 2010 — 2011
SharePoint, HTML, Excel, Data Analytics and Mining
SalesLogix Corporation 2000 — 2000
SalesLogix Systems Administration
California State University-Hayward 1994 — 1998
Bachelors of Arts, Theater Arts - Techincal Option
Robert Half January 2007 - Present
Stewart Title May 2005 - December 2006
First American Title April 2001 - November 2004
eGain Communications January 2000 - January 2001
Skills
Administrative Support, Project Management, Program Management, Outlook, Data Analysis, Microsoft Office, Process Improvement, Microsoft Excel
Education
University of Phoenix 2014 — 2015
Master of Business Administration (MBA)
LearnIt - San Francisco, CA 2010 — 2011
SharePoint, HTML, Excel, Data Analytics and Mining
SalesLogix Corporation 2000 — 2000
SalesLogix Systems Administration
California State University-Hayward 1994 — 1998
Bachelors of Arts, Theater Arts - Techincal Option
David Schuil David Schuil's eGain Communications Experience March 2000 - October 2001
Job Sr Account Executive at Unified PS
Industry Wireless
Experience
Unified Products and Services (PS) November 2009 - Present
Consiliant Technologies February 2008 - November 2009
Willow Lane Construction October 2001 - February 2008
eGain Communications March 2000 - October 2001
Computer Associates June 1998 - March 2000
Warren & Morris January 1996 - June 1998
GERS Retail Systems March 1993 - January 1996
U S WEST October 1990 - March 1993
PRTS Inc February 1982 - October 1990
Gencom Communications January 1980 - February 1982
Skills
Enterprise Solution..., Software Solution Sales, Fortune 1000, Value Selling, Sales Cycle Management, Jigsaw, Marketing Strategy, VARs, Consultative Sales..., Project Management, Business Operations, P&L Responsibility, Construction Management, P&L Management, Sales Operations, Retail
Education
National University 1978 — 1980
MBA, Marketing & Finance
California State University-Long Beach 1973 — 1975
BSME, Mechanical Engineering
Unified Products and Services (PS) November 2009 - Present
Consiliant Technologies February 2008 - November 2009
Willow Lane Construction October 2001 - February 2008
eGain Communications March 2000 - October 2001
Computer Associates June 1998 - March 2000
Warren & Morris January 1996 - June 1998
GERS Retail Systems March 1993 - January 1996
U S WEST October 1990 - March 1993
PRTS Inc February 1982 - October 1990
Gencom Communications January 1980 - February 1982
Skills
Enterprise Solution..., Software Solution Sales, Fortune 1000, Value Selling, Sales Cycle Management, Jigsaw, Marketing Strategy, VARs, Consultative Sales..., Project Management, Business Operations, P&L Responsibility, Construction Management, P&L Management, Sales Operations, Retail
Education
National University 1978 — 1980
MBA, Marketing & Finance
California State University-Long Beach 1973 — 1975
BSME, Mechanical Engineering
John Livett John Livett's eGain Communications Experience March 2001 - August 2002
Job He who dares, Rodney. He who dares.
Industry Fishery
Experience
Signifyd September 2013 - Present
BilltoMobile January 2012 - August 2013
LinkedIn January 2011 - January 2012
Cisco WebEx January 2005 - January 2011
Viacom February 2004 - September 2004
Road Trip USA September 2002 - January 2004
eGain Communications March 2001 - August 2002
Xerox Corporation October 1997 - October 2000
Skills
E-commerce, Mobile Commerce, Cyber-security, Fraud Detection, Machine Learning, Sales Management, Sales Enablement, Sales Recruitment, High Energy, Team Building, Social Selling, Payments, Big Data, Cold Calling, Lead Generation, Solution Selling, Enterprise Software, SaaS, Customer Acquisition, New Business Development, Start-ups, Sales Process, Entrepreneurship, Analytics, Card Not Present, Authentication
Education
University of Wales, Swansea 1993 — 1997
Bachelors Degree, Business
University of Alberta 1996 — 1996
Bachelors Degree, Business (study year abroad)
Signifyd September 2013 - Present
BilltoMobile January 2012 - August 2013
LinkedIn January 2011 - January 2012
Cisco WebEx January 2005 - January 2011
Viacom February 2004 - September 2004
Road Trip USA September 2002 - January 2004
eGain Communications March 2001 - August 2002
Xerox Corporation October 1997 - October 2000
Skills
E-commerce, Mobile Commerce, Cyber-security, Fraud Detection, Machine Learning, Sales Management, Sales Enablement, Sales Recruitment, High Energy, Team Building, Social Selling, Payments, Big Data, Cold Calling, Lead Generation, Solution Selling, Enterprise Software, SaaS, Customer Acquisition, New Business Development, Start-ups, Sales Process, Entrepreneurship, Analytics, Card Not Present, Authentication
Education
University of Wales, Swansea 1993 — 1997
Bachelors Degree, Business
University of Alberta 1996 — 1996
Bachelors Degree, Business (study year abroad)
Anita Mokashi Anita Mokashi's eGain Communications Experience November 2012 - Present
Job Business Analyst at eGain Communications
Industry Information Technology and Services
Experience
eGain Communications November 2012 - Present
Cloud Network of Women May 2011 - December 2012
Games2win India Pvt Ltd April 2010 - September 2010
Little Lamb Films Pvt Ltd February 2009 - March 2010
Planman Consulting May 2008 - July 2008
JP Morgan Chase May 2006 - September 2006
ACNielsen January 2004 - March 2006
Skills
Business Development, Sales Management..., Customer Service..., CRM, Strategic Relationships, Strategic Partnerships, Strategy, Marketing Communications, Team Management, Enterprise Software, Market Research
Education
Indian Institute of Planning and Management 2007 — 2009
MBA, Management
D.G.Ruparel College 2001 — 2006
T.Y.Bcom, Commerce
eGain Communications November 2012 - Present
Cloud Network of Women May 2011 - December 2012
Games2win India Pvt Ltd April 2010 - September 2010
Little Lamb Films Pvt Ltd February 2009 - March 2010
Planman Consulting May 2008 - July 2008
JP Morgan Chase May 2006 - September 2006
ACNielsen January 2004 - March 2006
Skills
Business Development, Sales Management..., Customer Service..., CRM, Strategic Relationships, Strategic Partnerships, Strategy, Marketing Communications, Team Management, Enterprise Software, Market Research
Education
Indian Institute of Planning and Management 2007 — 2009
MBA, Management
D.G.Ruparel College 2001 — 2006
T.Y.Bcom, Commerce
Dan Cardno Dan Cardno's eGain Communications Experience 2007 - 2010
Job Sales Engineer
Industry Computer Software
Experience
Idera Software June 2010 - Present
eGain Communications 2007 - 2010
Q-Matic May 2003 - November 2007
Skills
Customer Relations, Pre-sales, User Experience, SQL Server, Windows, Linux, Consultancy, IT Management, MySQL, SharePoint, Problem Solving, Project Implementation, Software Implementation, Network Administration, Network Architecture, Staff Training, Software Training, Webinars, Live Meeting, On Site, Remote Support, Windows Server, Deployment, VMware, SQL, Business Intelligence, Microsoft SQL Server, Professional Services, Enterprise Software, Salesforce.com, CRM, Software Industry, SaaS, Solution Selling, Management, Solution Architecture, Enterprise Architecture
Education
Staffordshire University 1996 — 1999
IT, Business
Idera Software June 2010 - Present
eGain Communications 2007 - 2010
Q-Matic May 2003 - November 2007
Skills
Customer Relations, Pre-sales, User Experience, SQL Server, Windows, Linux, Consultancy, IT Management, MySQL, SharePoint, Problem Solving, Project Implementation, Software Implementation, Network Administration, Network Architecture, Staff Training, Software Training, Webinars, Live Meeting, On Site, Remote Support, Windows Server, Deployment, VMware, SQL, Business Intelligence, Microsoft SQL Server, Professional Services, Enterprise Software, Salesforce.com, CRM, Software Industry, SaaS, Solution Selling, Management, Solution Architecture, Enterprise Architecture
Education
Staffordshire University 1996 — 1999
IT, Business
Christopher Hunt's eGain Communications Experience 1998 - 2002
Job Enterprise Executive at ServiceNow
Industry Information Technology and Services
Experience
ServiceNow - The Enterprise IT Cloud Company 2013 - Present
Accenture 2010 - 2013
newScale (Acquired by Cisco) 2004 - 2009
Backweb 2002 - 2004
eGain Communications 1998 - 2002
ICVerify (aquired by CyberCach) 1994 - 1998
ADP 1992 - 1994
Pitney Bowes 1991 - 1992
Skills
SaaS, Professional Services, Solution Selling, Cloud Computing, Enterprise Software, Sales, Go-to-market Strategy, Strategic Partnerships, Salesforce.com, New Business Development, Account Management, Sales Process, Business Alliances, Direct Sales, Start-ups, Lead Generation, Sales Management, Channel Partners, Partner Management, Managed Services, Software Industry, Data Center, Complex Sales, IT Service Management, Strategic Alliances, Marketing Automation, Deal Shaping, SLED
Education
Leland High School
San Diego State University-California State University 1988 — 1991
BA, Psychology
ServiceNow - The Enterprise IT Cloud Company 2013 - Present
Accenture 2010 - 2013
newScale (Acquired by Cisco) 2004 - 2009
Backweb 2002 - 2004
eGain Communications 1998 - 2002
ICVerify (aquired by CyberCach) 1994 - 1998
ADP 1992 - 1994
Pitney Bowes 1991 - 1992
Skills
SaaS, Professional Services, Solution Selling, Cloud Computing, Enterprise Software, Sales, Go-to-market Strategy, Strategic Partnerships, Salesforce.com, New Business Development, Account Management, Sales Process, Business Alliances, Direct Sales, Start-ups, Lead Generation, Sales Management, Channel Partners, Partner Management, Managed Services, Software Industry, Data Center, Complex Sales, IT Service Management, Strategic Alliances, Marketing Automation, Deal Shaping, SLED
Education
Leland High School
San Diego State University-California State University 1988 — 1991
BA, Psychology
shailesh agarwal shailesh agarwal's eGain Communications Experience January 2001 - July 2003
Job IT professional
Industry Computer Software
Experience
Clearwire 2010 - 2010
Capgemini Sogeti USA April 2005 - July 2009
Nike 2005 - 2009
ITC Infotech July 2003 - April 2005
eGain Communications January 2001 - July 2003
Skills
Windchill, Product Lifecycle..., Java Enterprise Edition, Agile Methodologies, Software Configuration...
Education
Indian Institute of Technology, Delhi 1996 — 2000
B. Tech, Chemical Engg.
Clearwire 2010 - 2010
Capgemini Sogeti USA April 2005 - July 2009
Nike 2005 - 2009
ITC Infotech July 2003 - April 2005
eGain Communications January 2001 - July 2003
Skills
Windchill, Product Lifecycle..., Java Enterprise Edition, Agile Methodologies, Software Configuration...
Education
Indian Institute of Technology, Delhi 1996 — 2000
B. Tech, Chemical Engg.
Jenson Ho Jenson Ho's eGain Communications Experience January 2000 - September 2000
Job Engineering Manager, IT expert
Industry Computer Software
Experience
Mentor Graphics May 2011 - Present
NVIDIA November 2010 - May 2011
Mentor Graphics September 2004 - October 2010
0-In Design Automation September 2000 - September 2004
eGain Communications January 2000 - September 2000
IBM June 1998 - September 1999
University of Texas at Austin April 1997 - June 1998
University of Texas at Austin December 1995 - April 1997
Skills
Linux, Windows, Mac OS X, Software Engineering, Continuous Integration, Build Automation, Solaris, Puppet, Perl, Shell Scripting, Python, VMware Server, Apache, Operating Systems, Unix, Integration, Web Services, Android, Testing, Test Automation, Servers, Bash
Education
Santa Clara University 2005 — 2009
Master of Business Administration (M.B.A.), Leading People & Organizations, Managing People & Technology, Entrepreneurship
The University of Texas at Austin 1995 — 1999
B.Sc, Electrical and Computer Engineering
Mentor Graphics May 2011 - Present
NVIDIA November 2010 - May 2011
Mentor Graphics September 2004 - October 2010
0-In Design Automation September 2000 - September 2004
eGain Communications January 2000 - September 2000
IBM June 1998 - September 1999
University of Texas at Austin April 1997 - June 1998
University of Texas at Austin December 1995 - April 1997
Skills
Linux, Windows, Mac OS X, Software Engineering, Continuous Integration, Build Automation, Solaris, Puppet, Perl, Shell Scripting, Python, VMware Server, Apache, Operating Systems, Unix, Integration, Web Services, Android, Testing, Test Automation, Servers, Bash
Education
Santa Clara University 2005 — 2009
Master of Business Administration (M.B.A.), Leading People & Organizations, Managing People & Technology, Entrepreneurship
The University of Texas at Austin 1995 — 1999
B.Sc, Electrical and Computer Engineering
Roumiana Deltcheva Roumiana Deltcheva's eGain Communications Experience April 2011 - December 2012
Job Partner Enablement at eGain Communications
Industry Computer Software
Experience
Thea Consulting LLC January 2011 - Present
eGain Communications April 2011 - December 2012
Messaging Architects January 2008 - April 2011
Messaging Architects January 2007 - December 2007
Messaging Architects June 2006 - January 2007
YMCA January 2003 - January 2007
Messaging Architects January 2006 - April 2006
Messaging Architects 2004 - January 2005
Messaging Architects June 2002 - December 2003
YMCA January 2000 - December 2003
Skills
Product Marketing, Marketing Communications, SEO, Technical Writing, Product Launch, Public Relations, Messaging, Demand Generation, Marketing Strategy, Customer Relations, Training, Marketing, Social Media, Social Networking, Lead Generation, Start-ups, Social Media Marketing, E-commerce, Strategic Partnerships, Program Management, Blogging, Management, Sales Process, Strategic Planning, Integrated Marketing, Event Management, Project Management, Product Development, Customer Service
Education
Herzing College 2000 — 2002
IT Certificate, Programming
University of Alberta 1993 — 1999
Ph.D, Comparative Literature & Film Studies
Sofia University St. Kliment Ohridski 1985 — 1990
M.A., English, Rhetoric
114 AEG 1981 — 1986
Thea Consulting LLC January 2011 - Present
eGain Communications April 2011 - December 2012
Messaging Architects January 2008 - April 2011
Messaging Architects January 2007 - December 2007
Messaging Architects June 2006 - January 2007
YMCA January 2003 - January 2007
Messaging Architects January 2006 - April 2006
Messaging Architects 2004 - January 2005
Messaging Architects June 2002 - December 2003
YMCA January 2000 - December 2003
Skills
Product Marketing, Marketing Communications, SEO, Technical Writing, Product Launch, Public Relations, Messaging, Demand Generation, Marketing Strategy, Customer Relations, Training, Marketing, Social Media, Social Networking, Lead Generation, Start-ups, Social Media Marketing, E-commerce, Strategic Partnerships, Program Management, Blogging, Management, Sales Process, Strategic Planning, Integrated Marketing, Event Management, Project Management, Product Development, Customer Service
Education
Herzing College 2000 — 2002
IT Certificate, Programming
University of Alberta 1993 — 1999
Ph.D, Comparative Literature & Film Studies
Sofia University St. Kliment Ohridski 1985 — 1990
M.A., English, Rhetoric
114 AEG 1981 — 1986
Noel Romero Noel Romero's eGain Communications Experience 1999 - 2002
Job
Industry Information Technology and Services
Experience
RAE Systems January 2004 - August 2007
Aegison Corporation 2004 - 2006
NASA Moffett Federal Airfield, Mountain View, CA USA 2003 - 2004
eGain Communications 1999 - 2002
Integretel Inc 1997 - 2000
Pana March 1994 - 1997
Skills
Testing, Cross-functional Team..., Security, Product Management, Mobile Devices, Leadership, Wireless, Program Management, Technical Support, Networking, Network Administration, Customer Satisfaction, Product Development, Sales, Embedded Systems, Marketing, Training, Integration, Manufacturing, Quality Assurance, Project Management, Product Marketing, Start-ups, System Deployment
Education
University of California, Berkeley 2009 — 2009
Saint Louis University
BS in Electronis and Communications Engineering
Santa Clara
RAE Systems January 2004 - August 2007
Aegison Corporation 2004 - 2006
NASA Moffett Federal Airfield, Mountain View, CA USA 2003 - 2004
eGain Communications 1999 - 2002
Integretel Inc 1997 - 2000
Pana March 1994 - 1997
Skills
Testing, Cross-functional Team..., Security, Product Management, Mobile Devices, Leadership, Wireless, Program Management, Technical Support, Networking, Network Administration, Customer Satisfaction, Product Development, Sales, Embedded Systems, Marketing, Training, Integration, Manufacturing, Quality Assurance, Project Management, Product Marketing, Start-ups, System Deployment
Education
University of California, Berkeley 2009 — 2009
Saint Louis University
BS in Electronis and Communications Engineering
Santa Clara
Jim Small's eGain Communications Experience 1999 - 2001
Job
Industry Computer Software
Experience
Fortscale September 2015 - Present
Return Path December 2014 - September 2015
HP Enterprise Security October 2011 - October 2014
abiquo January 2011 - October 2011
EMC/VMware 2009 - 2011
BMC Software 2001 - 2009
Fireclick 2000 - 2001
eGain Communications 1999 - 2001
Remedy Corporation 1996 - 1999
Compuware 1995 - 1996
Skills
Computer Security, Enterprise Software, Direct Sales, Network Security, SaaS, Cloud Computing, Solution Selling, Pre-sales, Data Center, Virtualization, CRM, Information Security, IT Service Management, Selling, PaaS, Software Industry, Management, Storage, ITIL, VMware, Sales Enablement, Service Management, Asset Management, Change Management, Automation, CRM software, Server Management, Enterprise Security, Log Management, SIEM, Security Event..., Event Correlation, TippingPoint IPS, Security Management, Enterprise IT..., Information Security..., HP, Cisco Technologies, Sales
Education
California State University-Chico 1984 — 1988
BS, Business Admin/Computer Science
Golden Gate University 1994 — 1996
MBA, Business and Information Technology
Fortscale September 2015 - Present
Return Path December 2014 - September 2015
HP Enterprise Security October 2011 - October 2014
abiquo January 2011 - October 2011
EMC/VMware 2009 - 2011
BMC Software 2001 - 2009
Fireclick 2000 - 2001
eGain Communications 1999 - 2001
Remedy Corporation 1996 - 1999
Compuware 1995 - 1996
Skills
Computer Security, Enterprise Software, Direct Sales, Network Security, SaaS, Cloud Computing, Solution Selling, Pre-sales, Data Center, Virtualization, CRM, Information Security, IT Service Management, Selling, PaaS, Software Industry, Management, Storage, ITIL, VMware, Sales Enablement, Service Management, Asset Management, Change Management, Automation, CRM software, Server Management, Enterprise Security, Log Management, SIEM, Security Event..., Event Correlation, TippingPoint IPS, Security Management, Enterprise IT..., Information Security..., HP, Cisco Technologies, Sales
Education
California State University-Chico 1984 — 1988
BS, Business Admin/Computer Science
Golden Gate University 1994 — 1996
MBA, Business and Information Technology
Denise Pruett Denise Pruett's eGain Communications Experience October 2000 - July 2001
Job Sr. eLearning Project Manager at Korn/Ferry International
Industry Management Consulting
Experience
Korn Ferry July 2008 - Present
DKP Consulting October 2006 - February 2011
Animas Geographic October 2006 - October 2009
Professional Computer Solutions Inc July 2001 - February 2004
eGain Communications October 2000 - July 2001
Brigade Solutions August 1999 - August 2000
Skills
Project Management, Management, Management Consulting, Program Management, Leadership Development, Business Process..., Software Project..., IT Strategy, Strategy Alignment, Human Capital, Information Technology, Manage Client..., Assessment Center, Staffing Services, Solution Development, Hardware Architecture, Computer Hardware, Personality Assessment, Budget Monitoring, Technical Staff..., Client Counseling, Technology Solutions, GIS, Customer Support, Solution Implementation, Account Management, Organizational..., Organizational..., Strategy, Consulting, CRM, Talent Management
Education
San Francisco State University 1991 — 1993
Bachelor of Arts (B.A.), Political Science and Government
Korn Ferry July 2008 - Present
DKP Consulting October 2006 - February 2011
Animas Geographic October 2006 - October 2009
Professional Computer Solutions Inc July 2001 - February 2004
eGain Communications October 2000 - July 2001
Brigade Solutions August 1999 - August 2000
Skills
Project Management, Management, Management Consulting, Program Management, Leadership Development, Business Process..., Software Project..., IT Strategy, Strategy Alignment, Human Capital, Information Technology, Manage Client..., Assessment Center, Staffing Services, Solution Development, Hardware Architecture, Computer Hardware, Personality Assessment, Budget Monitoring, Technical Staff..., Client Counseling, Technology Solutions, GIS, Customer Support, Solution Implementation, Account Management, Organizational..., Organizational..., Strategy, Consulting, CRM, Talent Management
Education
San Francisco State University 1991 — 1993
Bachelor of Arts (B.A.), Political Science and Government
Donald Pearson, M.Ed.'s eGain Communications Experience March 2000 - August 2000
Job Teacher, Sunnyvale School District
Industry Primary/Secondary Education
Experience
Sunnyvale School District August 2004 - Present
Pacific Coast Kids, LLC June 2011 - July 2015
SSD June 2009 - July 2009
SSD June 2008 - July 2008
Cupertino Union School District September 2003 - June 2004
Parkin Security Consultants February 2003 - September 2003
Pro-Motions Novelty Company, Inc. February 2002 - February 2003
Nortel Networks 1992 - December 2001
eGain Communications March 2000 - August 2000
Nortel Networks 1987 - 1991
Skills
Classroom Management, Curriculum Design, Lesson Planning, Classroom, Elementary Education, Language Arts, Teaching, Teacher Training, Curriculum Development, Educational Technology, Public Speaking, Educational Leadership, Microsoft Office, Test Preparation, Instructional Design, Tutoring, Curriculum Mapping, Reading Comprehension, ESL, E-Learning, Literacy, Common Core State..., Expository Writing, Persuasive Writing, Physical Sciences, Earth Science, Study Skills, Computer Science, Process Engineering, American History, Literature, Mathematics, AutoCAD, Wordsmithing, Parliamentary Procedure, Design Review, Network Engineering, Quality Control, Narrative, ISO, ESD control, Reading Fluency, Narrative Writing, Response to Literature, Life Sciences, United States History..., Classroom Instruction, Supply Base Engineering, ISO standards, Interest Based...
Education
University of Phoenix 2005 — 2006
Master's Degree
University of California, Santa Cruz 2003 — 2005
Continued Education
University of Phoenix 2001 — 2003
Teacher Credentialing Program
University of California, Santa Cruz 1999 — 2001
Certificate
Bethany College of the Assemblies of God 1978 — 1983
Bachelor's Degree
Peterson High School 1973 — 1977
High School
Sunnyvale School District August 2004 - Present
Pacific Coast Kids, LLC June 2011 - July 2015
SSD June 2009 - July 2009
SSD June 2008 - July 2008
Cupertino Union School District September 2003 - June 2004
Parkin Security Consultants February 2003 - September 2003
Pro-Motions Novelty Company, Inc. February 2002 - February 2003
Nortel Networks 1992 - December 2001
eGain Communications March 2000 - August 2000
Nortel Networks 1987 - 1991
Skills
Classroom Management, Curriculum Design, Lesson Planning, Classroom, Elementary Education, Language Arts, Teaching, Teacher Training, Curriculum Development, Educational Technology, Public Speaking, Educational Leadership, Microsoft Office, Test Preparation, Instructional Design, Tutoring, Curriculum Mapping, Reading Comprehension, ESL, E-Learning, Literacy, Common Core State..., Expository Writing, Persuasive Writing, Physical Sciences, Earth Science, Study Skills, Computer Science, Process Engineering, American History, Literature, Mathematics, AutoCAD, Wordsmithing, Parliamentary Procedure, Design Review, Network Engineering, Quality Control, Narrative, ISO, ESD control, Reading Fluency, Narrative Writing, Response to Literature, Life Sciences, United States History..., Classroom Instruction, Supply Base Engineering, ISO standards, Interest Based...
Education
University of Phoenix 2005 — 2006
Master's Degree
University of California, Santa Cruz 2003 — 2005
Continued Education
University of Phoenix 2001 — 2003
Teacher Credentialing Program
University of California, Santa Cruz 1999 — 2001
Certificate
Bethany College of the Assemblies of God 1978 — 1983
Bachelor's Degree
Peterson High School 1973 — 1977
High School
Adil Ansari Adil Ansari's eGain Communications Experience July 2011 - July 2012
Job Backend Software Engineer at Chartboost
Industry Computer Software
Experience
Chartboost April 2014 - Present
Samsung Telecommunications America May 2013 - August 2013
eGain Communications July 2011 - July 2012
Ajastra Media Pvt. Ltd. February 2011 - May 2012
Zensar Technologies August 2009 - August 2010
Skills
Distributed Systems, Scalable Architecture, Data Structures, Python, Java, REST, C, Cloud Computing, Android, Multithreading, Software Development, Design Patterns, Algorithm Design, Photography, Scala, JavaScript, Unix, Hadoop, MapReduce, Git, Web Services, XML, Shell Scripting, MySQL
Education
University at Buffalo 2012 — 2014
Master of Science (MS), Computer Science
Uttar Pradesh Technical University 2007 — 2011
B.Tech, Computer Science
Chartboost April 2014 - Present
Samsung Telecommunications America May 2013 - August 2013
eGain Communications July 2011 - July 2012
Ajastra Media Pvt. Ltd. February 2011 - May 2012
Zensar Technologies August 2009 - August 2010
Skills
Distributed Systems, Scalable Architecture, Data Structures, Python, Java, REST, C, Cloud Computing, Android, Multithreading, Software Development, Design Patterns, Algorithm Design, Photography, Scala, JavaScript, Unix, Hadoop, MapReduce, Git, Web Services, XML, Shell Scripting, MySQL
Education
University at Buffalo 2012 — 2014
Master of Science (MS), Computer Science
Uttar Pradesh Technical University 2007 — 2011
B.Tech, Computer Science
Maarten van der Heide's eGain Communications Experience January 1999 - December 2000
Job Technical Audio Project Engineer at Sonos, Inc.
Industry Consumer Electronics
Experience
Sonos, Inc. May 2015 - Present
Sonos, Inc. June 2013 - May 2015
Sonos, Inc. September 2011 - June 2013
Spacek Labs Inc. May 2003 - September 2011
UC Santa Barbara Physics Dept. 2000 - 2003
Stanford University Astrophysics Lab. 2000 - 2001
eGain Communications January 1999 - December 2000
Skills
CONNEX 500 3D printer, CLIO, KLIPPEL R&D, Arena BOM Control, ETS- Lindgren 3D RF..., Transducer assembly, Audio Precision, CPR/EAD Certified, SONOS ERT Team, SCRUM, Agile Methodologies, Scrum, Testing, Electronics, Product Development, Engineering Management, Product Management, Embedded Systems, Quality Assurance, Physics, Sensors, Project Management, Semiconductors, Manufacturing, RF, Test Lab Management, Clio
Education
University of California, Santa Barbara 2000 — 2003
B.S., Physics
De Anza College 1999 — 2000
A.A., Multidiciplinary Arts
Sonos, Inc. May 2015 - Present
Sonos, Inc. June 2013 - May 2015
Sonos, Inc. September 2011 - June 2013
Spacek Labs Inc. May 2003 - September 2011
UC Santa Barbara Physics Dept. 2000 - 2003
Stanford University Astrophysics Lab. 2000 - 2001
eGain Communications January 1999 - December 2000
Skills
CONNEX 500 3D printer, CLIO, KLIPPEL R&D, Arena BOM Control, ETS- Lindgren 3D RF..., Transducer assembly, Audio Precision, CPR/EAD Certified, SONOS ERT Team, SCRUM, Agile Methodologies, Scrum, Testing, Electronics, Product Development, Engineering Management, Product Management, Embedded Systems, Quality Assurance, Physics, Sensors, Project Management, Semiconductors, Manufacturing, RF, Test Lab Management, Clio
Education
University of California, Santa Barbara 2000 — 2003
B.S., Physics
De Anza College 1999 — 2000
A.A., Multidiciplinary Arts
Kavi Singh's eGain Communications Experience 1999 - 2001
Job Talent Acquisition Sr. Advisor
Industry Internet
Experience
Dell 2012 - Present
Start Up 2011 - September 2012
Epicor Software Corp 2007 - 2010
AkaalTek Inc. 2005 - 2007
Motorola Solutions 2001 - 2004
eGain Communications 1999 - 2001
NetApp May 1999 - November 1999
Skills
Permanent Staffing, Strategic Sourcing, IT Sourcing, Internet, Social Media, Technical Hiring, Internet Recruiting, Technical Recruiting, College Recruiting, Talent Acquisition, Applicant Tracking..., Recruiting, Business Development, Sourcing, Interviews, Networking, Leadership, Cloud Computing, Management, Professional Services, CRM, Integration, Information Technology, Hiring, Contract Recruitment, Benefits Negotiation, Temporary Placement, Executive Search, Screening Resumes, Screening, Search
Education
Western State University College of Law 1996 — 1997
Kurukshetra University 1991 — 1993
Bachelors
Delhi University 1986 — 1989
Bachelors
Dell 2012 - Present
Start Up 2011 - September 2012
Epicor Software Corp 2007 - 2010
AkaalTek Inc. 2005 - 2007
Motorola Solutions 2001 - 2004
eGain Communications 1999 - 2001
NetApp May 1999 - November 1999
Skills
Permanent Staffing, Strategic Sourcing, IT Sourcing, Internet, Social Media, Technical Hiring, Internet Recruiting, Technical Recruiting, College Recruiting, Talent Acquisition, Applicant Tracking..., Recruiting, Business Development, Sourcing, Interviews, Networking, Leadership, Cloud Computing, Management, Professional Services, CRM, Integration, Information Technology, Hiring, Contract Recruitment, Benefits Negotiation, Temporary Placement, Executive Search, Screening Resumes, Screening, Search
Education
Western State University College of Law 1996 — 1997
Kurukshetra University 1991 — 1993
Bachelors
Delhi University 1986 — 1989
Bachelors
Elisa Escobar Elisa Escobar's eGain Communications Experience December 2005 - June 2007
Job Talent Scout looking to connect with TOP talent!
Industry Human Resources
Experience
Adap.tv April 2014 - Present
Apple September 2013 - February 2014
TripAdvisor July 2012 - February 2013
Apple Inc. April 2011 - April 2012
Google 2010 - April 2011
RiseSmart.com November 2008 - September 2009
HireWire Inc. March 2008 - October 2008
Quiet Solutions June 2007 - October 2007
eGain Communications December 2005 - June 2007
Jaquelance May 2003 - August 2005
Skills
Sourcing, Applicant Tracking..., Talent Acquisition, Technical Recruiting, Interviews, Recruiting, EMEA, Google Docs, CRM, Latin America, Human Resources, Employee Relations, Start-ups, Screening, Screening Resumes, Program Management, Sales, Marketing, APAC, Hiring, Search Engines, Facebook
Education
California State University-East Bay 1995 — 2000
Bachelor of Arts (B.A.), Sociology
N/A
N/A
Adap.tv April 2014 - Present
Apple September 2013 - February 2014
TripAdvisor July 2012 - February 2013
Apple Inc. April 2011 - April 2012
Google 2010 - April 2011
RiseSmart.com November 2008 - September 2009
HireWire Inc. March 2008 - October 2008
Quiet Solutions June 2007 - October 2007
eGain Communications December 2005 - June 2007
Jaquelance May 2003 - August 2005
Skills
Sourcing, Applicant Tracking..., Talent Acquisition, Technical Recruiting, Interviews, Recruiting, EMEA, Google Docs, CRM, Latin America, Human Resources, Employee Relations, Start-ups, Screening, Screening Resumes, Program Management, Sales, Marketing, APAC, Hiring, Search Engines, Facebook
Education
California State University-East Bay 1995 — 2000
Bachelor of Arts (B.A.), Sociology
N/A
N/A
Alok Srivastava's eGain Communications Experience February 1999 - February 2001
Job Senior Director, Software Development at Ixia
Industry Computer Networking
Experience
Ixia July 2002 - Present
Alidian Networks February 2001 - July 2002
eGain Communications February 1999 - February 2001
Network Programs, India July 1996 - July 1998
Viman Software India, Gurgaon, India (Rainbow Systems) 1995 - 1996
Wipro Systems 1995 - 1996
Skills
Software Development
Education
Indian Institute of Technology, Delhi 1995 — 1996
M.Tech, Computer Science & Engg
University of Allahabad 1993 — 1995
MSc, Computer Science
J K Institute
Ixia July 2002 - Present
Alidian Networks February 2001 - July 2002
eGain Communications February 1999 - February 2001
Network Programs, India July 1996 - July 1998
Viman Software India, Gurgaon, India (Rainbow Systems) 1995 - 1996
Wipro Systems 1995 - 1996
Skills
Software Development
Education
Indian Institute of Technology, Delhi 1995 — 1996
M.Tech, Computer Science & Engg
University of Allahabad 1993 — 1995
MSc, Computer Science
J K Institute
Neelu Jain Neelu Jain's eGain Communications Experience November 1999 - May 2002
Job Creative Recruiter, Strategist, Consultant
Industry Staffing and Recruiting
Experience
The Creative Group March 2011 - Present
Self Employed February 2006 - December 2011
Madera Group July 2008 - August 2009
Allergy Haven April 2006 - December 2007
Power Yoga June 2003 - April 2006
eGain Communications November 1999 - May 2002
Skills
Start-ups, Entrepreneurship, Online Advertising, Integrated Marketing, Leadership, Email Marketing, Financial Services, Strategy, Product Management, Analytics, Business Development
Education
UCLA Anderson School of Management 2002 — 2004
MBA, Entrepreneurship
Dartmouth College 1995 — 1999
BA, Geography, Economics
The Creative Group March 2011 - Present
Self Employed February 2006 - December 2011
Madera Group July 2008 - August 2009
Allergy Haven April 2006 - December 2007
Power Yoga June 2003 - April 2006
eGain Communications November 1999 - May 2002
Skills
Start-ups, Entrepreneurship, Online Advertising, Integrated Marketing, Leadership, Email Marketing, Financial Services, Strategy, Product Management, Analytics, Business Development
Education
UCLA Anderson School of Management 2002 — 2004
MBA, Entrepreneurship
Dartmouth College 1995 — 1999
BA, Geography, Economics
Anthony Liatsis's eGain Communications Experience June 2012 - May 2013
Job Lead Software Engineer at RelateIQ
Industry Computer Software
Experience
RelateIQ August 2015 - Present
RelateIQ August 2014 - August 2015
RelateIQ May 2013 - August 2014
eGain Communications June 2012 - May 2013
Decision Neuroscience Laboratory -- Stanford University June 2010 - June 2012
Department of Aeronautics & Astronautics -- Stanford University June 2009 - June 2012
Skills
JavaScript, CSS, JSON, HTML 5, Java, jQuery, Microsoft Office, Matlab, C++, AngularJS, CSS3, jQuery UI, AJAX, SASS, PHP, REST, LAMP, JSP, XML, Backbone.js, Node.js, Socket.io, MySQL, MongoDB, C, Front-end Engineering, Cross-browser..., Firebug, Agile Methodolgy, IntelliJ IDEA, Eclipse, Subversion, Git, Tortoise SVN, Mac OS, Unix, Linux, Photoshop, Mobile Applications, Python
Education
Stanford University 2010 — 2012
Master's Degree, Psychology (Cognitive Neuroscience)
Stanford University 2008 — 2012
Bachelor's Degree, Majors: Psychology (Cognitive Neuroscience) & Music (Composition & Voice); Minor: Computer Science
RelateIQ August 2015 - Present
RelateIQ August 2014 - August 2015
RelateIQ May 2013 - August 2014
eGain Communications June 2012 - May 2013
Decision Neuroscience Laboratory -- Stanford University June 2010 - June 2012
Department of Aeronautics & Astronautics -- Stanford University June 2009 - June 2012
Skills
JavaScript, CSS, JSON, HTML 5, Java, jQuery, Microsoft Office, Matlab, C++, AngularJS, CSS3, jQuery UI, AJAX, SASS, PHP, REST, LAMP, JSP, XML, Backbone.js, Node.js, Socket.io, MySQL, MongoDB, C, Front-end Engineering, Cross-browser..., Firebug, Agile Methodolgy, IntelliJ IDEA, Eclipse, Subversion, Git, Tortoise SVN, Mac OS, Unix, Linux, Photoshop, Mobile Applications, Python
Education
Stanford University 2010 — 2012
Master's Degree, Psychology (Cognitive Neuroscience)
Stanford University 2008 — 2012
Bachelor's Degree, Majors: Psychology (Cognitive Neuroscience) & Music (Composition & Voice); Minor: Computer Science
Shelley Hofman Shelley Hofman's eGain Communications Experience November 1999 - July 2000
Job Marketing Contractor
Industry Marketing and Advertising
Experience
Gluten Free Girlfriend April 2015 - Present
Hofman Consulting August 2010 - Present
Aspect Software November 2009 - June 2010
Hofman Consulting November 2007 - December 2009
Aspect Software March 2003 - August 2007
Ironside Technologies July 2000 - March 2003
eGain Communications November 1999 - July 2000
Inference Corporation (acquired by eGain Communications) March 1999 - November 1999
Inference Corporation (acquired by eGain Communications) July 1998 - March 1999
Inference Corporation (acquired by eGain Communications) March 1997 - July 1998
Skills
Demand Generation, Lead Generation, Salesforce.com, Marketing Automation, Email Marketing, Public Relations, Multi-channel Marketing, Integrated Marketing, Marketing Strategy, B2B Marketing, Marketing Communications, Strategy, B2B, Marketing Management, SaaS, New Business Development, Sales Operations, Channel Partners, Marketing, Management, Corporate Communications, Strategic Partnerships
Education
California State University-Chico 1989 — 1994
BS, Business Administration
Université Paris-Sorbonne 1993 — 1993
Culteral studies and French
Gluten Free Girlfriend April 2015 - Present
Hofman Consulting August 2010 - Present
Aspect Software November 2009 - June 2010
Hofman Consulting November 2007 - December 2009
Aspect Software March 2003 - August 2007
Ironside Technologies July 2000 - March 2003
eGain Communications November 1999 - July 2000
Inference Corporation (acquired by eGain Communications) March 1999 - November 1999
Inference Corporation (acquired by eGain Communications) July 1998 - March 1999
Inference Corporation (acquired by eGain Communications) March 1997 - July 1998
Skills
Demand Generation, Lead Generation, Salesforce.com, Marketing Automation, Email Marketing, Public Relations, Multi-channel Marketing, Integrated Marketing, Marketing Strategy, B2B Marketing, Marketing Communications, Strategy, B2B, Marketing Management, SaaS, New Business Development, Sales Operations, Channel Partners, Marketing, Management, Corporate Communications, Strategic Partnerships
Education
California State University-Chico 1989 — 1994
BS, Business Administration
Université Paris-Sorbonne 1993 — 1993
Culteral studies and French
Anne (Marbach) Rue Anne (Marbach) Rue's eGain Communications Experience 2012 - February 2014
Job Product Account Manager, ITSM, Southwest at BMC Software
Industry Computer Software
Experience
BMC Software March 2014 - Present
eGain Communications 2012 - February 2014
Zend Technologies, Inc. 2008 - 2012
IBM 2005 - 2008
Experian 2004 - 2005
Remedy Corporation (acquired by Peregrine) 2000 - 2002
Siemens 1998 - 2000
Skills
Enterprise Software, SaaS, Strategic Partnerships, Sales, Go-to-market Strategy, Leadership, Demand Generation, Business Development, New Business Development, Software Project..., Salesforce.com, Sales Process, Pre-sales, Professional Services, Lead Generation, Selling, Solution Selling, Cloud Computing, Sales Management, Sales Enablement, IT Service Management, Partner Management, Software Industry, Account Management, CRM, Product Management, Virtualization, Channel Partners, Direct Sales, Business Alliances
Education
Loyola Marymount University
BA, Political Science
BMC Software March 2014 - Present
eGain Communications 2012 - February 2014
Zend Technologies, Inc. 2008 - 2012
IBM 2005 - 2008
Experian 2004 - 2005
Remedy Corporation (acquired by Peregrine) 2000 - 2002
Siemens 1998 - 2000
Skills
Enterprise Software, SaaS, Strategic Partnerships, Sales, Go-to-market Strategy, Leadership, Demand Generation, Business Development, New Business Development, Software Project..., Salesforce.com, Sales Process, Pre-sales, Professional Services, Lead Generation, Selling, Solution Selling, Cloud Computing, Sales Management, Sales Enablement, IT Service Management, Partner Management, Software Industry, Account Management, CRM, Product Management, Virtualization, Channel Partners, Direct Sales, Business Alliances
Education
Loyola Marymount University
BA, Political Science
Scott Harrah's eGain Communications Experience September 1998 - September 2001
Job Director of Business Development at Netsource Global
Industry Computer Hardware
Experience
Netsource Global March 2014 - Present
Network Hardware Resale April 2004 - March 2014
Citrix (formerly Expertcity) October 2001 - March 2004
eGain Communications September 1998 - September 2001
Netscape Communications August 1995 - August 1998
Skills
Solution Selling, Vendor Management, Management, Sales Operations, Networking, Network Security, Unified Communications, Channel Partners, Managed Services, Telecommunications, Cloud Computing, Data Center, Sales, Salesforce.com, CCNA, SaaS, Social Media, Cisco Technologies, Enterprise Software, Direct Sales
Education
California Polytechnic State University-San Luis Obispo 1990 — 1995
Bachelor, Business
University of Salamanca, Spain 1994 — 1995
Spanish, Spanish Language
Netsource Global March 2014 - Present
Network Hardware Resale April 2004 - March 2014
Citrix (formerly Expertcity) October 2001 - March 2004
eGain Communications September 1998 - September 2001
Netscape Communications August 1995 - August 1998
Skills
Solution Selling, Vendor Management, Management, Sales Operations, Networking, Network Security, Unified Communications, Channel Partners, Managed Services, Telecommunications, Cloud Computing, Data Center, Sales, Salesforce.com, CCNA, SaaS, Social Media, Cisco Technologies, Enterprise Software, Direct Sales
Education
California Polytechnic State University-San Luis Obispo 1990 — 1995
Bachelor, Business
University of Salamanca, Spain 1994 — 1995
Spanish, Spanish Language
Cacilda Barros Cacilda Barros's eGain Communications Experience April 2002 - May 2003
Job
Industry Computer Software
Experience
Oracle July 2015 - Present
AH - Association Headquarters January 2015 - July 2015
ISACA June 2013 - November 2014
CA Technologies October 2010 - May 2013
CA Technologies January 2006 - September 2010
University of South Florida January 2005 - December 2005
Tata Interactive Systems July 2003 - November 2003
Lionbridge June 2003 - July 2003
eGain Communications April 2002 - May 2003
Tata Interactive Systems January 2000 - April 2002
Education
University of South Florida 2004 — 2005
Master of Education (M.Ed.), Instructional Technology, 4.0
Goa University 1997 — 1999
Master of Management Studies (MMS / MBA), Human Resources Management and Services with a Minor in Marketing
Smt. Parvatibai Chowgule College of Arts & Sciences 1994 — 1997
Bachelor of Arts (B.A.), Economics, First Class
Carmel Higher Secondary School 1993 — 1994
HSSC (Higher Secondary School Certificate), Arts, Distinction
Fatima Convent High School 1980 — 1992
SSC (Secondary School Certificate), Science, Distinction
Oracle July 2015 - Present
AH - Association Headquarters January 2015 - July 2015
ISACA June 2013 - November 2014
CA Technologies October 2010 - May 2013
CA Technologies January 2006 - September 2010
University of South Florida January 2005 - December 2005
Tata Interactive Systems July 2003 - November 2003
Lionbridge June 2003 - July 2003
eGain Communications April 2002 - May 2003
Tata Interactive Systems January 2000 - April 2002
Education
University of South Florida 2004 — 2005
Master of Education (M.Ed.), Instructional Technology, 4.0
Goa University 1997 — 1999
Master of Management Studies (MMS / MBA), Human Resources Management and Services with a Minor in Marketing
Smt. Parvatibai Chowgule College of Arts & Sciences 1994 — 1997
Bachelor of Arts (B.A.), Economics, First Class
Carmel Higher Secondary School 1993 — 1994
HSSC (Higher Secondary School Certificate), Arts, Distinction
Fatima Convent High School 1980 — 1992
SSC (Secondary School Certificate), Science, Distinction
Briggs Heaney's eGain Communications Experience August 2010 - January 2011
Job Enterprise Sales Executive at Versa Networks
Industry Computer Hardware
Experience
Versa Networks July 2015 - Present
Riverbed Technology April 2013 - June 2015
Saba September 2012 - February 2013
HumanConcepts, a Saba Company January 2012 - September 2012
RightNow Technologies January 2011 - December 2011
eGain Communications August 2010 - January 2011
Bulldog Reporter January 2006 - April 2010
Treat Em' Like a King Group Home August 2000 - August 2003
Skills
Public Speaking, Writing, Interviewing, Press Releases, Salesforce.com, Lead Generation, SaaS, Account Management, B2B, Social Media, Enterprise Software, New Business Development, Social Networking, Team Building, Event Management, Event Planning, Direct Sales, Cold Calling, Sales Prospecting, Solution Selling, Demand Generation, Cloud Computing, Computer Hardware, WAN Optimisation, Data Center, Disaster Recovery, Data Security, IT Strategy, Application Performance..., Interviews, Business Development, Sales, Management, Marketing, Strategic Partnerships, Strategy, Marketing Communications, Training, Online Marketing, Social Media Marketing, CRM, Media Relations, Recruiting, Professional Services, Selling, Program Management, Sales Operations, Leadership, Consulting, Sales Management
Education
Northeastern University 1996 — 2000
B.S., English
Northeastern University 1996 — 2000
BS, English Language and Literature, General
Versa Networks July 2015 - Present
Riverbed Technology April 2013 - June 2015
Saba September 2012 - February 2013
HumanConcepts, a Saba Company January 2012 - September 2012
RightNow Technologies January 2011 - December 2011
eGain Communications August 2010 - January 2011
Bulldog Reporter January 2006 - April 2010
Treat Em' Like a King Group Home August 2000 - August 2003
Skills
Public Speaking, Writing, Interviewing, Press Releases, Salesforce.com, Lead Generation, SaaS, Account Management, B2B, Social Media, Enterprise Software, New Business Development, Social Networking, Team Building, Event Management, Event Planning, Direct Sales, Cold Calling, Sales Prospecting, Solution Selling, Demand Generation, Cloud Computing, Computer Hardware, WAN Optimisation, Data Center, Disaster Recovery, Data Security, IT Strategy, Application Performance..., Interviews, Business Development, Sales, Management, Marketing, Strategic Partnerships, Strategy, Marketing Communications, Training, Online Marketing, Social Media Marketing, CRM, Media Relations, Recruiting, Professional Services, Selling, Program Management, Sales Operations, Leadership, Consulting, Sales Management
Education
Northeastern University 1996 — 2000
B.S., English
Northeastern University 1996 — 2000
BS, English Language and Literature, General
Aradhana Roy Aradhana Roy's eGain Communications Experience 2000 - 2003
Job Consultant, Bill & Melinda Gates Foundation
Industry Philanthropy
Experience
Community Attributes December 2011 - October 2012
Bill & Melinda Gates Foundation December 2009 - June 2010
Bill & Melinda Gates Foundation March 2009 - December 2009
Bill & Melinda Gates Foundation November 2008 - February 2009
University of Michigan Ross School of Business September 2005 - December 2005
eGain Communications 2000 - 2003
Bear Stearns 1999 - 2000
Skills
Management Consulting, Strategy, Program Management, Organizational..., Strategic Planning, Business Strategy, Business Development, Fundraising, Data Analysis, Start-ups, Entrepreneurship, Nonprofits, Governance, Sustainability, Agricultural development, Information and..., Mobile technology for..., Early Childhood..., Race to the Top grant, Philanthropy, Social Research, Grant development, Grant management, Grant monitoring,..., Field Research, Cost and capacity..., Agricultural Extension, International..., Grants, Social Networking
Education
University of Michigan 2003 — 2008
Ph.D.
Mount Holyoke College 1995 — 1999
B.A.
University of Oxford 1997 — 1998
Visiting Student
Community Attributes December 2011 - October 2012
Bill & Melinda Gates Foundation December 2009 - June 2010
Bill & Melinda Gates Foundation March 2009 - December 2009
Bill & Melinda Gates Foundation November 2008 - February 2009
University of Michigan Ross School of Business September 2005 - December 2005
eGain Communications 2000 - 2003
Bear Stearns 1999 - 2000
Skills
Management Consulting, Strategy, Program Management, Organizational..., Strategic Planning, Business Strategy, Business Development, Fundraising, Data Analysis, Start-ups, Entrepreneurship, Nonprofits, Governance, Sustainability, Agricultural development, Information and..., Mobile technology for..., Early Childhood..., Race to the Top grant, Philanthropy, Social Research, Grant development, Grant management, Grant monitoring,..., Field Research, Cost and capacity..., Agricultural Extension, International..., Grants, Social Networking
Education
University of Michigan 2003 — 2008
Ph.D.
Mount Holyoke College 1995 — 1999
B.A.
University of Oxford 1997 — 1998
Visiting Student
Alexandria Cattron's eGain Communications Experience September 2012 - February 2014
Job Software Engineer and UX Designer
Industry Computer Software
Experience
CODE2040 June 2015 - Present
Euclid July 2014 - May 2015
General Assemb.ly April 2014 - June 2014
Benjii, Inc. March 2014 - May 2014
eGain Communications September 2012 - February 2014
Nutrivise June 2012 - August 2012
CODE2040 June 2012 - August 2012
Stanford University Residential Computing September 2010 - June 2012
Black Community Services Center September 2010 - June 2011
Stanford Summer Conferences June 2010 - August 2010
Skills
Objective-C, Ruby on Rails, Ruby, HTML, CSS, JavaScript, Photoshop, Illustrator, jQuery, Java, MySQL, C#, C, C++, iMovie, Programming, AJAX, Software Engineering, Web Development
Education
Stanford University 2007 — 2012
Computer Science, Human-Computer Interaction
CODE2040 June 2015 - Present
Euclid July 2014 - May 2015
General Assemb.ly April 2014 - June 2014
Benjii, Inc. March 2014 - May 2014
eGain Communications September 2012 - February 2014
Nutrivise June 2012 - August 2012
CODE2040 June 2012 - August 2012
Stanford University Residential Computing September 2010 - June 2012
Black Community Services Center September 2010 - June 2011
Stanford Summer Conferences June 2010 - August 2010
Skills
Objective-C, Ruby on Rails, Ruby, HTML, CSS, JavaScript, Photoshop, Illustrator, jQuery, Java, MySQL, C#, C, C++, iMovie, Programming, AJAX, Software Engineering, Web Development
Education
Stanford University 2007 — 2012
Computer Science, Human-Computer Interaction
Christopher Starace Christopher Starace's eGain Communications Experience 1999 - 2000
Job Head of Growth and Analytics at fitmob
Industry Internet
Experience
fitmob August 2013 - Present
YP March 2013 - August 2013
LoveIt October 2011 - September 2012
Snap.com February 2006 - September 2011
Idealab February 2006 - September 2011
Quantitative Financial Management 2003 - 2006
eGain Communications 1999 - 2000
SiteBridge 1997 - 1999
Louis Nicoud & Associates Inc. 1994 - 1995
Bellcore 1991 - 1994
Skills
Java, Perl, Software Development, Linux, JavaScript, SQL, Unix, CSS, HTML, Distributed Systems, Agile Methodologies, Software Engineering, E-commerce, Web Development, Integration, Web Applications, Data Analysis, Leadership, Analytics, Business Strategy, Product Development, Enterprise Software, Scalability
Education
Carnegie Mellon University 1991 — 1992
MS, Information Networking: Dual Business Administration & Computer Science degree.
Lehigh University 1987 — 1991
BS, Electrical Engineering
fitmob August 2013 - Present
YP March 2013 - August 2013
LoveIt October 2011 - September 2012
Snap.com February 2006 - September 2011
Idealab February 2006 - September 2011
Quantitative Financial Management 2003 - 2006
eGain Communications 1999 - 2000
SiteBridge 1997 - 1999
Louis Nicoud & Associates Inc. 1994 - 1995
Bellcore 1991 - 1994
Skills
Java, Perl, Software Development, Linux, JavaScript, SQL, Unix, CSS, HTML, Distributed Systems, Agile Methodologies, Software Engineering, E-commerce, Web Development, Integration, Web Applications, Data Analysis, Leadership, Analytics, Business Strategy, Product Development, Enterprise Software, Scalability
Education
Carnegie Mellon University 1991 — 1992
MS, Information Networking: Dual Business Administration & Computer Science degree.
Lehigh University 1987 — 1991
BS, Electrical Engineering
Chetan Lakhpati's eGain Communications Experience 2005 - 2006
Job Manager Quality Control at Synechron Technologies
Industry Information Technology and Services
Experience
Synechron June 2010 - Present
SunGard Technology Services, Pune October 2006 - June 2010
KanBay Softwares July 2006 - October 2006
Verisoft InfoSystems March 2005 - July 2006
eGain Communications 2005 - 2006
iBn Infosys Pvt. Ltd January 2004 - July 2004
Precision Camshafts Pvt. Ltd March 2003 - August 2003
Skills
Testing, QTP, Test Automation, Quality Center, Manual Testing, Test Planning, C#, .NET, Automation, Requirements Analysis, Defect Tracking, Regression Testing, Test Cases, Software Quality..., Test Automation..., Quality Assurance, Agile Methodologies, Test Management, User Acceptance Testing, System Testing, Performance Testing, Selenium, Test Strategy, Requirements Gathering, Agile Testing, HP Quality Center, HP QTP
Education
CDAC 2004 — 2005
PGDAC, Advanced Computing
Shivaji University 1998 — 2002
BE, Production Engineering
Synechron June 2010 - Present
SunGard Technology Services, Pune October 2006 - June 2010
KanBay Softwares July 2006 - October 2006
Verisoft InfoSystems March 2005 - July 2006
eGain Communications 2005 - 2006
iBn Infosys Pvt. Ltd January 2004 - July 2004
Precision Camshafts Pvt. Ltd March 2003 - August 2003
Skills
Testing, QTP, Test Automation, Quality Center, Manual Testing, Test Planning, C#, .NET, Automation, Requirements Analysis, Defect Tracking, Regression Testing, Test Cases, Software Quality..., Test Automation..., Quality Assurance, Agile Methodologies, Test Management, User Acceptance Testing, System Testing, Performance Testing, Selenium, Test Strategy, Requirements Gathering, Agile Testing, HP Quality Center, HP QTP
Education
CDAC 2004 — 2005
PGDAC, Advanced Computing
Shivaji University 1998 — 2002
BE, Production Engineering
Arpana Tiwari Arpana Tiwari's eGain Communications Experience September 2001 - May 2002
Job Global SEO, Apple Inc.
Industry Marketing and Advertising
Experience
Apple Inc. June 2011 - Present
Become, Inc August 2009 - May 2011
Become.com August 2008 - June 2009
iProspect, Inc November 2006 - July 2008
PropertyMinder, Inc March 2006 - November 2006
PropertyMinder, Inc May 2003 - December 2005
Santa Clara University 2002 - 2003
eGain Communications September 2001 - May 2002
Juno Online Services 1998 - 2000
D.E.Shaw India Software Pvt Ltd 1998 - 1999
Skills
SEO, Web Content, PPC, Blogging, SEM, Web Analytics, Google Adwords, Web Marketing, Keyword Research, Link Building, Organic Search, Direct Marketing, Marketing Strategy, E-commerce, Online Marketing, Digital Marketing, Email Marketing, Digital Strategy, Google Webmaster Tools, SEO copywriting, SMO, CMS, Content Strategy, Web Content Management, Search Advertising, Analytics, Social Media, Online Advertising, Lead Generation, Conversion Optimization, Marketing, Strategy, Omniture, Google Analytics, Mobile Marketing, Management, Search, Product Management, Information Architecture, Affiliate Marketing
Education
Santa Clara University - Leavey School of Business 2002 — 2005
Master of Business Administration (M.B.A.)
Santa Clara University 2002 — 2004
MBA
Santa Clara University - Leavey School of Business 2001 — 2004
Master of Business Administration (M.B.A.)
University of California, Berkeley 2001 — 2002
Certificate in Technical Communication
St. Anns 1995 — 1998
Bachelor of Commerce (B.Com.)
Apple Inc. June 2011 - Present
Become, Inc August 2009 - May 2011
Become.com August 2008 - June 2009
iProspect, Inc November 2006 - July 2008
PropertyMinder, Inc March 2006 - November 2006
PropertyMinder, Inc May 2003 - December 2005
Santa Clara University 2002 - 2003
eGain Communications September 2001 - May 2002
Juno Online Services 1998 - 2000
D.E.Shaw India Software Pvt Ltd 1998 - 1999
Skills
SEO, Web Content, PPC, Blogging, SEM, Web Analytics, Google Adwords, Web Marketing, Keyword Research, Link Building, Organic Search, Direct Marketing, Marketing Strategy, E-commerce, Online Marketing, Digital Marketing, Email Marketing, Digital Strategy, Google Webmaster Tools, SEO copywriting, SMO, CMS, Content Strategy, Web Content Management, Search Advertising, Analytics, Social Media, Online Advertising, Lead Generation, Conversion Optimization, Marketing, Strategy, Omniture, Google Analytics, Mobile Marketing, Management, Search, Product Management, Information Architecture, Affiliate Marketing
Education
Santa Clara University - Leavey School of Business 2002 — 2005
Master of Business Administration (M.B.A.)
Santa Clara University 2002 — 2004
MBA
Santa Clara University - Leavey School of Business 2001 — 2004
Master of Business Administration (M.B.A.)
University of California, Berkeley 2001 — 2002
Certificate in Technical Communication
St. Anns 1995 — 1998
Bachelor of Commerce (B.Com.)
Jill Balderson Jill Balderson's eGain Communications Experience July 1998 - March 1999
Job Vice President, Healthcare Innovation at Planned Parenthood Federation of America
Industry Hospital & Health Care
Experience
Laboratory Services Cooperative February 2015 - Present
Planned Parenthood Federation of America February 2014 - Present
JB Digital May 2013 - Present
HealthEd Group January 2011 - May 2013
HealthEd Group January 2010 - January 2011
HealthEd March 2005 - September 2010
DVC 2002 - 2005
Agency.com 1998 - 2002
eGain Communications July 1998 - March 1999
Institutional Research Services July 1996 - July 1998
Skills
New Business Development, Online Marketing, Digital Marketing, Healthcare IT, Patient Education, Brand Communication, Marketing Strategy, Marketing..., Web 2.0, Social Media Marketing, Cross-functional Team..., Corporate Management, Executive Management, Team Leadership, Team Management, Business Planning, Business Strategy, Operations Management, Product Development, Product Management, Product Marketing, Professional Services, Client Services, Key Account Management, Strategic Planning, Strategy Development, Strategic Partnerships, Strategic Thinking, Strategic Analysis, Social Entrepreneurship, Ideation, Consultative Selling, Integrated Marketing, Strategy, Online Advertising, Management, Direct Marketing, Relationship Marketing, Analysis, Leadership, Market Planning, Marketing, Mobile Marketing, Start-ups, Competitive Analysis, Product Launch, Business Development, Interactive Marketing, Digital Strategy, Program Management
Education
Colgate University 1991 — 1995
BS, French Literature
EFA - way back in the day 1987 — 1990
Laboratory Services Cooperative February 2015 - Present
Planned Parenthood Federation of America February 2014 - Present
JB Digital May 2013 - Present
HealthEd Group January 2011 - May 2013
HealthEd Group January 2010 - January 2011
HealthEd March 2005 - September 2010
DVC 2002 - 2005
Agency.com 1998 - 2002
eGain Communications July 1998 - March 1999
Institutional Research Services July 1996 - July 1998
Skills
New Business Development, Online Marketing, Digital Marketing, Healthcare IT, Patient Education, Brand Communication, Marketing Strategy, Marketing..., Web 2.0, Social Media Marketing, Cross-functional Team..., Corporate Management, Executive Management, Team Leadership, Team Management, Business Planning, Business Strategy, Operations Management, Product Development, Product Management, Product Marketing, Professional Services, Client Services, Key Account Management, Strategic Planning, Strategy Development, Strategic Partnerships, Strategic Thinking, Strategic Analysis, Social Entrepreneurship, Ideation, Consultative Selling, Integrated Marketing, Strategy, Online Advertising, Management, Direct Marketing, Relationship Marketing, Analysis, Leadership, Market Planning, Marketing, Mobile Marketing, Start-ups, Competitive Analysis, Product Launch, Business Development, Interactive Marketing, Digital Strategy, Program Management
Education
Colgate University 1991 — 1995
BS, French Literature
EFA - way back in the day 1987 — 1990
Jerry Porter Jerry Porter's eGain Communications Experience July 2006 - July 2007
Job Executive Level Enterprise Software Solution Sales and Consulting Experience
Industry Computer Software
Experience
Pitney Bowes January 2010 - Present
Versatile Systems, Inc. July 2007 - December 2009
eGain Communications July 2006 - July 2007
FileNet May 2005 - July 2006
FormScape, Inc. November 2002 - May 2005
Hummingbird Software - An Enterprise Document Management Solution Provider February 1999 - November 2002
Sterling Software May 1996 - February 1999
Skills
Enterprise Content..., Virtualization, Managed Print Services, Enterprise Software, Business Development, Business Intelligence, Consulting, Sales Operations, Financial Services, Management, Solution Selling, SaaS, Professional Services, Salesforce.com, Cloud Computing, Managed Services, Sales, Sales Process, Strategy, Telecommunications
Education
Montclair State University 1971 — 1979
Bachelor of Science, Business Adminstration, Marketing
Pitney Bowes January 2010 - Present
Versatile Systems, Inc. July 2007 - December 2009
eGain Communications July 2006 - July 2007
FileNet May 2005 - July 2006
FormScape, Inc. November 2002 - May 2005
Hummingbird Software - An Enterprise Document Management Solution Provider February 1999 - November 2002
Sterling Software May 1996 - February 1999
Skills
Enterprise Content..., Virtualization, Managed Print Services, Enterprise Software, Business Development, Business Intelligence, Consulting, Sales Operations, Financial Services, Management, Solution Selling, SaaS, Professional Services, Salesforce.com, Cloud Computing, Managed Services, Sales, Sales Process, Strategy, Telecommunications
Education
Montclair State University 1971 — 1979
Bachelor of Science, Business Adminstration, Marketing
Michael Heminger's eGain Communications Experience December 2000 - July 2001
Job Program Produer/Host Groovecycles at KIDEFM
Industry Broadcast Media
Experience
Hoopa Yurok Vocational Rehabilitation Program July 2011 - Present
KIDE-FM June 2009 - Present
MANTONY.COM March 2008 - Present
Hoopa-Yurok Vocational Technical Education Program February 2002 - February 2007
eGain Communications December 2000 - July 2001
Keen.com August 2000 - October 2000
MSN Hotmail August 1998 - August 2000
KZEL/KNRQ October 1995 - August 1998
KRVM FM December 1994 - August 1998
KLCX/KDUK AM & FM October 1989 - October 1995
Skills
Radio, Broadcast, Voice Over, Audio Engineering, Voice Acting, Recording, Troubleshooting, Copywriting, Radio Advertising, Editing, Windows Server, Servers, Audio Editing, Radio Producing, Start-ups, Radio Production, Adobe Audition, Radio Broadcasting
Education
College of the Redwoods 2009 — 2011
Digital Media
Lane Community College 1992 — 1994
n/a, Media Arts and Technology
Hoopa Yurok Vocational Rehabilitation Program July 2011 - Present
KIDE-FM June 2009 - Present
MANTONY.COM March 2008 - Present
Hoopa-Yurok Vocational Technical Education Program February 2002 - February 2007
eGain Communications December 2000 - July 2001
Keen.com August 2000 - October 2000
MSN Hotmail August 1998 - August 2000
KZEL/KNRQ October 1995 - August 1998
KRVM FM December 1994 - August 1998
KLCX/KDUK AM & FM October 1989 - October 1995
Skills
Radio, Broadcast, Voice Over, Audio Engineering, Voice Acting, Recording, Troubleshooting, Copywriting, Radio Advertising, Editing, Windows Server, Servers, Audio Editing, Radio Producing, Start-ups, Radio Production, Adobe Audition, Radio Broadcasting
Education
College of the Redwoods 2009 — 2011
Digital Media
Lane Community College 1992 — 1994
n/a, Media Arts and Technology
Garry Turner Garry Turner's eGain Communications Experience April 2012 - June 2014
Job Vice President of National Strategic Sales at Chase Commerce Solutions, a JPMorgan Chase Company
Industry Computer Software
Experience
Chase Paymentech June 2014 - Present
eGain Communications April 2012 - June 2014
CashStar August 2009 - October 2011
ATG February 2008 - June 2009
ADP Taxware June 2006 - January 2008
Oracle June 2004 - May 2006
Circles November 1999 - May 2004
Steritech April 1996 - May 1999
Skills
SaaS, Solution Selling, Enterprise Software, Strategic Partnerships, Cloud Computing, CRM, Business Development, Strategy, Analytics, Lead Generation, E-commerce, Management, Sales Operations, B2B, Sales Process, Business Intelligence, Selling, Sales, Leadership, Outsourcing, Direct Marketing, Channel Partners, Marketing Strategy, Sales Management, Salesforce.com, New Business Development
Education
Bond University
B Com
St Peters
Chase Paymentech June 2014 - Present
eGain Communications April 2012 - June 2014
CashStar August 2009 - October 2011
ATG February 2008 - June 2009
ADP Taxware June 2006 - January 2008
Oracle June 2004 - May 2006
Circles November 1999 - May 2004
Steritech April 1996 - May 1999
Skills
SaaS, Solution Selling, Enterprise Software, Strategic Partnerships, Cloud Computing, CRM, Business Development, Strategy, Analytics, Lead Generation, E-commerce, Management, Sales Operations, B2B, Sales Process, Business Intelligence, Selling, Sales, Leadership, Outsourcing, Direct Marketing, Channel Partners, Marketing Strategy, Sales Management, Salesforce.com, New Business Development
Education
Bond University
B Com
St Peters
Gunjan Sinha's eGain Communications Experience 1997 - 2003
Job
Industry Computer Software
Experience
Metricstream 2003 - Present
Child Family Health International 2008 - Present
Regalix 2002 - Present
eGain Communications 1997 - 2003
WhoWhere? Inc. January 1995 - August 1998
Skills
Entrepreneurship, Web Services, Venture Capital, SaaS, Business Intelligence, Leadership, Strategy, Start-ups, Enterprise Software, Go-to-market Strategy, Governance, Product Marketing, Strategic Partnerships, Product Management, Mergers & Acquisitions, Program Management, Management Consulting, Strategic Planning, Business Strategy, Lead Generation, New Business Development, E-commerce, Mobile Devices, Cloud Computing, Software Development, Management, Analytics, CRM, Business Development, Agile Methodologies, Mobile Applications
Education
Indian Institute of Technology, Delhi
B.Tech
Stanford University
Masters
University of California, Santa Cruz
Masters
Metricstream 2003 - Present
Child Family Health International 2008 - Present
Regalix 2002 - Present
eGain Communications 1997 - 2003
WhoWhere? Inc. January 1995 - August 1998
Skills
Entrepreneurship, Web Services, Venture Capital, SaaS, Business Intelligence, Leadership, Strategy, Start-ups, Enterprise Software, Go-to-market Strategy, Governance, Product Marketing, Strategic Partnerships, Product Management, Mergers & Acquisitions, Program Management, Management Consulting, Strategic Planning, Business Strategy, Lead Generation, New Business Development, E-commerce, Mobile Devices, Cloud Computing, Software Development, Management, Analytics, CRM, Business Development, Agile Methodologies, Mobile Applications
Education
Indian Institute of Technology, Delhi
B.Tech
Stanford University
Masters
University of California, Santa Cruz
Masters
Anurag Juneja's eGain Communications Experience January 2002 - November 2012
Job
Industry Computer Software
Experience
eGain Corporation July 2014 - Present
eGain Corporation November 2012 - June 2014
eGain Communications January 2002 - November 2012
eGain Communications May 1999 - January 2002
ANSYS, Inc. / Centric Engineering Systems 1998 - 1999
Penn State University 1995 - 1998
Cornell University 1994 - 1995
NASA Langley Research Center January 1994 - April 1994
Skills
CRM, Professional Services, Knowledge Management, Sales Engineering, Customer Experience..., Enterprise Software, SaaS, Pre-sales, Cloud Computing, Product Management, Solution Selling, Analytics, Software Project..., Business Intelligence, Start-ups, PaaS, Program Management, Global Delivery, Product Marketing, Management, Leadership, Business Alliances, Software Development, Strategic Partnerships
Education
Yale University 1991 — 1994
PhD
Yale University 1989 — 1991
MS
Indian Institute of Technology, Delhi 1985 — 1989
B. Tech
De Nobili School
eGain Corporation July 2014 - Present
eGain Corporation November 2012 - June 2014
eGain Communications January 2002 - November 2012
eGain Communications May 1999 - January 2002
ANSYS, Inc. / Centric Engineering Systems 1998 - 1999
Penn State University 1995 - 1998
Cornell University 1994 - 1995
NASA Langley Research Center January 1994 - April 1994
Skills
CRM, Professional Services, Knowledge Management, Sales Engineering, Customer Experience..., Enterprise Software, SaaS, Pre-sales, Cloud Computing, Product Management, Solution Selling, Analytics, Software Project..., Business Intelligence, Start-ups, PaaS, Program Management, Global Delivery, Product Marketing, Management, Leadership, Business Alliances, Software Development, Strategic Partnerships
Education
Yale University 1991 — 1994
PhD
Yale University 1989 — 1991
MS
Indian Institute of Technology, Delhi 1985 — 1989
B. Tech
De Nobili School
Daisy Anand's eGain Communications Experience May 2000 - May 2005
Job Technical Program Management & Professional Services Expert
Industry Information Technology and Services
Experience
Navy Federal Credit Union July 2012 - Present
Bamboo Solutions January 2008 - 2010
AOL May 2005 - December 2007
eGain Communications May 2000 - May 2005
CACI October 1999 - May 2000
Fairfax County Public Schools January 1997 - September 1999
Skills
Program Management, Account Management, Pre-sales, Product Management, Professional Services, CRM, SharePoint, Leadership, Enterprise Software, Business Development, Cross-functional Team..., Software Development, E-commerce, Requirements Analysis, Sales Process, Business Intelligence, Cloud Computing, Business Process, Enterprise Architecture, Training, Strategy, Consulting, Business Analysis, Management, Analysis, Team Management, Business Strategy, Software Documentation
Education
The George Washington University - School of Business 1991 — 1995
MBA, Finance
Panjab University 1977 — 1981
BA, English
Carmel Convent School - Chandigarh 1968 — 1983
ISC
Navy Federal Credit Union July 2012 - Present
Bamboo Solutions January 2008 - 2010
AOL May 2005 - December 2007
eGain Communications May 2000 - May 2005
CACI October 1999 - May 2000
Fairfax County Public Schools January 1997 - September 1999
Skills
Program Management, Account Management, Pre-sales, Product Management, Professional Services, CRM, SharePoint, Leadership, Enterprise Software, Business Development, Cross-functional Team..., Software Development, E-commerce, Requirements Analysis, Sales Process, Business Intelligence, Cloud Computing, Business Process, Enterprise Architecture, Training, Strategy, Consulting, Business Analysis, Management, Analysis, Team Management, Business Strategy, Software Documentation
Education
The George Washington University - School of Business 1991 — 1995
MBA, Finance
Panjab University 1977 — 1981
BA, English
Carmel Convent School - Chandigarh 1968 — 1983
ISC
Joan Cernich's eGain Communications Experience 1997 - 2002
Job Senior Manager / Consultant
Industry Information Technology and Services
Experience
JKC Management Consulting 2004 - Present
American Red Cross 2004 - Present
Sun Microsystems 2003 - 2004
eGain Communications 1997 - 2002
PeopleSoft February 1996 - November 1997
Inference Corporation 1994 - 1996
Skills
Vendor Management, Management Consulting, Program Development, Management, Program Management, Knowledge Management, CRM, Requirements Analysis, Community Outreach, Strategy, Training, Strategic Planning, Organizational..., Business Intelligence, Fundraising, Start-ups, Leadership, Consulting, Nonprofits, Outsourcing
Education
University of Denver - Daniels College of Business 2007 — 2008
MBA
Gonzaga University 1987 — 1991
BA, French
Université Paris-Sorbonne 1989 — 1990
French Language, History, and Culture Immersion Studies
JKC Management Consulting 2004 - Present
American Red Cross 2004 - Present
Sun Microsystems 2003 - 2004
eGain Communications 1997 - 2002
PeopleSoft February 1996 - November 1997
Inference Corporation 1994 - 1996
Skills
Vendor Management, Management Consulting, Program Development, Management, Program Management, Knowledge Management, CRM, Requirements Analysis, Community Outreach, Strategy, Training, Strategic Planning, Organizational..., Business Intelligence, Fundraising, Start-ups, Leadership, Consulting, Nonprofits, Outsourcing
Education
University of Denver - Daniels College of Business 2007 — 2008
MBA
Gonzaga University 1987 — 1991
BA, French
Université Paris-Sorbonne 1989 — 1990
French Language, History, and Culture Immersion Studies
Vitaliy Funshteyn's eGain Communications Experience 1999 - 2001
Job Software Engineer
Industry Computer Software
Experience
Gauge, Inc. January 2015 - Present
Terracotta (subsidiary of Software AG) November 2011 - December 2014
Walmart.com May 2011 - October 2011
Currenex (subsidiary of State Street) July 2005 - April 2011
Currenex Inc. July 2004 - July 2005
Laszlo Systems 2003 - July 2004
eGain Communications 1999 - 2001
Sitebridge Corp. 1998 - 1999
Skills
Java, Perl, Web Applications, Agile Methodologies, Distributed Systems, Linux, Ehcache, Lucene, Maven, Test Automation, Java Enterprise Edition, NoSQL, Unit Testing, Performance Tuning, Performance Testing, Scalability
Education
Stevens Institute of Technology 1995 — 1998
B.S., Computer Science
Gauge, Inc. January 2015 - Present
Terracotta (subsidiary of Software AG) November 2011 - December 2014
Walmart.com May 2011 - October 2011
Currenex (subsidiary of State Street) July 2005 - April 2011
Currenex Inc. July 2004 - July 2005
Laszlo Systems 2003 - July 2004
eGain Communications 1999 - 2001
Sitebridge Corp. 1998 - 1999
Skills
Java, Perl, Web Applications, Agile Methodologies, Distributed Systems, Linux, Ehcache, Lucene, Maven, Test Automation, Java Enterprise Edition, NoSQL, Unit Testing, Performance Tuning, Performance Testing, Scalability
Education
Stevens Institute of Technology 1995 — 1998
B.S., Computer Science
Eric Stafford's eGain Communications Experience 2010 - May 2012
Job Technical Recruiter, The Judge Group
Industry Internet
Experience
The Judge Group August 2015 - Present
netPolarity, Inc. January 2014 - Present
ClearVale by BroadVision July 2012 - 2013
eGain Communications 2010 - May 2012
Adaptive Planning 2007 - 2009
JasperSoft 2006 - 2007
Spoke Software 2005 - 2006
Silverado Financial 2003 - 2004
GraphOn Corporation 2000 - 2003
SearchTech Consulting 1998 - 2000
Skills
SaaS, Solution Selling, Salesforce.com, Enterprise Software, Lead Generation, Sales Process, Start-ups, Selling, Business Development, Sales, Direct Sales, Contract Negotiation, Team Leadership, Management, Leadership, Technical Recruiting, CRM, Talent Acquisition, Professional Services, Applicant Tracking..., Sourcing, Training, Marketing, Recruiting, Screening, Interviews, Temporary Placement, Cold Calling, Hiring, Internet Recruiting, Account Management, Contract Recruitment, Strategy
Education
San Jose State University
BS/BA, Business- Finance and Marketing
San Jose State University
BA, Journalism- Public Relations
The Judge Group August 2015 - Present
netPolarity, Inc. January 2014 - Present
ClearVale by BroadVision July 2012 - 2013
eGain Communications 2010 - May 2012
Adaptive Planning 2007 - 2009
JasperSoft 2006 - 2007
Spoke Software 2005 - 2006
Silverado Financial 2003 - 2004
GraphOn Corporation 2000 - 2003
SearchTech Consulting 1998 - 2000
Skills
SaaS, Solution Selling, Salesforce.com, Enterprise Software, Lead Generation, Sales Process, Start-ups, Selling, Business Development, Sales, Direct Sales, Contract Negotiation, Team Leadership, Management, Leadership, Technical Recruiting, CRM, Talent Acquisition, Professional Services, Applicant Tracking..., Sourcing, Training, Marketing, Recruiting, Screening, Interviews, Temporary Placement, Cold Calling, Hiring, Internet Recruiting, Account Management, Contract Recruitment, Strategy
Education
San Jose State University
BS/BA, Business- Finance and Marketing
San Jose State University
BA, Journalism- Public Relations
Andrew Currie's eGain Communications Experience March 2010 - July 2010
Job Helping Business Leaders Securely Navigate The New Style of IT ♦ Sales Manager ♦ HP Enterprise Security Products
Industry Computer Software
Experience
HP Enterprise Security Products September 2014 - Present
Corporation Service Company October 2011 - June 2014
Cenzic November 2010 - October 2011
Reputation.com June 2010 - November 2010
eGain Communications March 2010 - July 2010
SugarCRM March 2008 - September 2009
SugarCRM October 2006 - March 2008
SugarCRM March 2005 - September 2006
VeriSign January 2001 - March 2005
First Investors 2000 - 2001
Skills
Direct Sales, Indirect, Sales Process, Pre-sales Consultancy, Customer Orientation, Sales Trainings, SFDC, Customer Experience..., Sales Effectiveness, Pipeline Building, Achieving Targets, Technical Understanding, Large Account Sales, Executive Level..., Hiring/firing, Supervising Staff, Leading Meetings, Creating Proposals, Leading By Example, Staff Building, Supervising Employees, Customer Events, Roadshows, Interactive Technology, Sales, Leadership, Customer Experience, Marketing, SaaS, Salesforce.com, Networking, Business Strategy, Cloud Computing, CRM, Cold Calling, Technical Analysis, Security, Solution Selling, Lead Generation, Supervising, Pipelines, Sales Management, Enterprise Software, Management, Account Management, Strategic Partnerships, Sales Operations, Business Development, Professional Services, Start-ups
Education
Stanford University 1995 — 2000
AB, Economics, Sociology
Tulare Union High School 1992 — 1995
HP Enterprise Security Products September 2014 - Present
Corporation Service Company October 2011 - June 2014
Cenzic November 2010 - October 2011
Reputation.com June 2010 - November 2010
eGain Communications March 2010 - July 2010
SugarCRM March 2008 - September 2009
SugarCRM October 2006 - March 2008
SugarCRM March 2005 - September 2006
VeriSign January 2001 - March 2005
First Investors 2000 - 2001
Skills
Direct Sales, Indirect, Sales Process, Pre-sales Consultancy, Customer Orientation, Sales Trainings, SFDC, Customer Experience..., Sales Effectiveness, Pipeline Building, Achieving Targets, Technical Understanding, Large Account Sales, Executive Level..., Hiring/firing, Supervising Staff, Leading Meetings, Creating Proposals, Leading By Example, Staff Building, Supervising Employees, Customer Events, Roadshows, Interactive Technology, Sales, Leadership, Customer Experience, Marketing, SaaS, Salesforce.com, Networking, Business Strategy, Cloud Computing, CRM, Cold Calling, Technical Analysis, Security, Solution Selling, Lead Generation, Supervising, Pipelines, Sales Management, Enterprise Software, Management, Account Management, Strategic Partnerships, Sales Operations, Business Development, Professional Services, Start-ups
Education
Stanford University 1995 — 2000
AB, Economics, Sociology
Tulare Union High School 1992 — 1995
Karen Lakamsani's eGain Communications Experience March 2007 - Present
Job Customer Account Manager
Industry Computer Software
Experience
eGain Communications March 2007 - Present
Centric Software April 2006 - March 2007
eGain Communications June 2004 - April 2006
Gilroy Veterinary Hospital July 2003 - June 2004
Sand Hill Systems November 1999 - May 2003
Skills
HTML, Vendor Management, Databases, Web Marketing, Account Management, Marketing, Lead Generation, SEO, E-commerce, Cross-functional Team...
Education
Purdue University 1994 — 1999
BS, Computer Information Systems Technology
Columbus North High School 1990 — 1994
High School Diploma
eGain Communications March 2007 - Present
Centric Software April 2006 - March 2007
eGain Communications June 2004 - April 2006
Gilroy Veterinary Hospital July 2003 - June 2004
Sand Hill Systems November 1999 - May 2003
Skills
HTML, Vendor Management, Databases, Web Marketing, Account Management, Marketing, Lead Generation, SEO, E-commerce, Cross-functional Team...
Education
Purdue University 1994 — 1999
BS, Computer Information Systems Technology
Columbus North High School 1990 — 1994
High School Diploma
Sanjeev Vishwakarma's eGain Communications Experience May 2000 - March 2001
Job CoFounder & CEO at Aretove Inc
Industry Internet
Experience
Aretove Inc September 2011 - Present
Synechron January 2009 - July 2011
Synechron January 2005 - December 2008
Synechron June 2001 - December 2004
Clover Infotech April 2001 - June 2001
eGain Communications May 2000 - March 2001
Tech Mahindra July 1997 - May 2000
Education
Indian Institute of Technology, Kharagpur 1993 — 1997
Bachelor of Technology
Project Management Institute
Cornell University
Aretove Inc September 2011 - Present
Synechron January 2009 - July 2011
Synechron January 2005 - December 2008
Synechron June 2001 - December 2004
Clover Infotech April 2001 - June 2001
eGain Communications May 2000 - March 2001
Tech Mahindra July 1997 - May 2000
Education
Indian Institute of Technology, Kharagpur 1993 — 1997
Bachelor of Technology
Project Management Institute
Cornell University
Nital Vora's eGain Communications Experience 2001 - 2003
Job Product Leader | Product Enthusiast | Enterprise Cloud / SaaS Product Management & Marketing
Industry Computer Software
Experience
Oracle January 2014 - Present
SDL plc 2013 - 2014
FrontRange Solutions 2011 - 2013
SAP Labs 2008 - 2011
NetSuite Inc 2007 - 2008
RightNow Technologies (Acquired by Oracle) 2003 - 2007
eGain Communications 2001 - 2003
Skills
SaaS, Product Management, Contract Negotiation, New Business Development, Product Marketing, Consulting, People Management, Product Design, Product Strategy, CRM software, IT Service Management, Help Desk Management, Contact Centre, Partner Management, Application Hosting, Application Development, OnDemand Enterprise..., Market Research, MBA, P&L, Customer Service, Customer Satisfaction, Sales Support, Product Requirements, Go-to-market Strategy, Enterprise Software, Cloud, Competitive Analysis, Sales Enablement Tools, Positioning, Messaging, Software Development, Cloud Computing, CRM, Management, Social Media, Professional Services, Mobile Applications, Sales Presentations, Customer Retention, Customer Engagement, Long-term Customer..., Delegation, Solution Selling, Pre-sales, Business Development, Integration, Cross-functional Team..., SDLC, Scrum
Education
Santa Clara University - Leavey School of Business 2007 — 2009
MBA, Marketing & General Management
University of Illinois at Chicago
Master of Science, Computer Science
Gujarat University
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Oracle January 2014 - Present
SDL plc 2013 - 2014
FrontRange Solutions 2011 - 2013
SAP Labs 2008 - 2011
NetSuite Inc 2007 - 2008
RightNow Technologies (Acquired by Oracle) 2003 - 2007
eGain Communications 2001 - 2003
Skills
SaaS, Product Management, Contract Negotiation, New Business Development, Product Marketing, Consulting, People Management, Product Design, Product Strategy, CRM software, IT Service Management, Help Desk Management, Contact Centre, Partner Management, Application Hosting, Application Development, OnDemand Enterprise..., Market Research, MBA, P&L, Customer Service, Customer Satisfaction, Sales Support, Product Requirements, Go-to-market Strategy, Enterprise Software, Cloud, Competitive Analysis, Sales Enablement Tools, Positioning, Messaging, Software Development, Cloud Computing, CRM, Management, Social Media, Professional Services, Mobile Applications, Sales Presentations, Customer Retention, Customer Engagement, Long-term Customer..., Delegation, Solution Selling, Pre-sales, Business Development, Integration, Cross-functional Team..., SDLC, Scrum
Education
Santa Clara University - Leavey School of Business 2007 — 2009
MBA, Marketing & General Management
University of Illinois at Chicago
Master of Science, Computer Science
Gujarat University
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Agnes Sun's eGain Communications Experience October 2012 - April 2013
Job Experienced Solutions Engineer
Industry Computer Software
Experience
Hewlett-Packard May 2013 - Present
eGain Communications October 2012 - April 2013
eGain Communications April 2011 - October 2012
Iron Mountain/Stratify May 2007 - April 2011
Navio System, Inc January 2007 - May 2007
Nung Hsueh Co. Ltd. June 2004 - July 2005
Skills
XML, Java, Perl, Python, MySQL, Software Development, Linux, SQL, Databases, Shell Scripting, Microsoft SQL Server, JSP, JBoss Application Server, Java Enterprise Edition, Oracle, Distributed Systems, Testing, Software Engineering, Integration, Autonomy IDOL, XQuery, Swing, XSLT
Education
Santa Clara University 2005 — 2006
M.S, Engineering Management
University of California, Santa Cruz 2002 — 2004
B.A, Computer Science
Hewlett-Packard May 2013 - Present
eGain Communications October 2012 - April 2013
eGain Communications April 2011 - October 2012
Iron Mountain/Stratify May 2007 - April 2011
Navio System, Inc January 2007 - May 2007
Nung Hsueh Co. Ltd. June 2004 - July 2005
Skills
XML, Java, Perl, Python, MySQL, Software Development, Linux, SQL, Databases, Shell Scripting, Microsoft SQL Server, JSP, JBoss Application Server, Java Enterprise Edition, Oracle, Distributed Systems, Testing, Software Engineering, Integration, Autonomy IDOL, XQuery, Swing, XSLT
Education
Santa Clara University 2005 — 2006
M.S, Engineering Management
University of California, Santa Cruz 2002 — 2004
B.A, Computer Science
Dheeraj Gulabrani's eGain Communications Experience April 2004 - June 2005
Job Technical Marketing at Skyhigh Networks
Industry Computer & Network Security
Experience
Skyhigh Networks January 2015 - Present
Zenprise (acquired by Citrix) December 2012 - October 2014
Sygate (acquired by Symantec) November 2006 - December 2012
Lok Technology August 2005 - October 2006
eGain Communications April 2004 - June 2005
Skills
Unix, Linux, SDLC, Perl, Cloud Computing, ClearQuest, Test Automation, Testing, TCP/IP, Requirements Analysis, Network Security, Windows, XML, Quality Center, Security, SQL, Enterprise Software, Pre-sales, Firewalls, Quality Assurance, Software Quality..., Scrum, Regression Testing, SaaS, Test Planning, Mobile Devices, Integration
Education
San Jose State University 2005 — 2007
Masters in Science, Electrical Engineering
Pune Institute of Computer Technology 1998 — 2002
Bachelor of Engineering, Electronics & Telecommunication
CVS
Skyhigh Networks January 2015 - Present
Zenprise (acquired by Citrix) December 2012 - October 2014
Sygate (acquired by Symantec) November 2006 - December 2012
Lok Technology August 2005 - October 2006
eGain Communications April 2004 - June 2005
Skills
Unix, Linux, SDLC, Perl, Cloud Computing, ClearQuest, Test Automation, Testing, TCP/IP, Requirements Analysis, Network Security, Windows, XML, Quality Center, Security, SQL, Enterprise Software, Pre-sales, Firewalls, Quality Assurance, Software Quality..., Scrum, Regression Testing, SaaS, Test Planning, Mobile Devices, Integration
Education
San Jose State University 2005 — 2007
Masters in Science, Electrical Engineering
Pune Institute of Computer Technology 1998 — 2002
Bachelor of Engineering, Electronics & Telecommunication
CVS
Kevin Barcellos's eGain Communications Experience February 1998 - January 2001
Job Director of Sales Engineering at Agiliance
Industry Computer Software
Experience
Agiliance March 2015 - Present
Agiliance January 2011 - Present
Agiliance October 2010 - August 2011
Liquid Engines January 2004 - July 2007
Liquid Engines July 2001 - December 2003
eGain Communications February 1998 - January 2001
Vantive 1996 - 1998
Digital Tools 1988 - 1995
Skills
Software Project..., Sales
Education
San Jose State University
Agiliance March 2015 - Present
Agiliance January 2011 - Present
Agiliance October 2010 - August 2011
Liquid Engines January 2004 - July 2007
Liquid Engines July 2001 - December 2003
eGain Communications February 1998 - January 2001
Vantive 1996 - 1998
Digital Tools 1988 - 1995
Skills
Software Project..., Sales
Education
San Jose State University
Reynaldo Andaya's eGain Communications Experience Web Tutorial DevelopereGainDecember 2010 - June 2012
Job Sr. Multimedia Developer at eGain
Industry Media Production
Experience
eGain Communications Web Tutorial DevelopereGainDecember 2010 - June 2012
EA January 2008 - January 2011
Electronic Arts 2008 - 2008
Paramount's Great America 1997 - 2005
Skills
Interactive Media, Maya, Photoshop, Game Development, Xbox 360, HTML, PS3, Game Design, Flash, CSS, User Interface Design, Animation
Education
Cogswell Polytechnical College 2004 — 2006
De Anza College 1999 — 2002
Animation
eGain Communications Web Tutorial DevelopereGainDecember 2010 - June 2012
EA January 2008 - January 2011
Electronic Arts 2008 - 2008
Paramount's Great America 1997 - 2005
Skills
Interactive Media, Maya, Photoshop, Game Development, Xbox 360, HTML, PS3, Game Design, Flash, CSS, User Interface Design, Animation
Education
Cogswell Polytechnical College 2004 — 2006
De Anza College 1999 — 2002
Animation
Rajan Kamatchi's eGain Communications Experience January 2000 - July 2002
Job Manager IT
Industry Information Technology and Services
Experience
Centene Corporation May 2009 - Present
MasterCard International 2007 - 2009
Centene Corporation May 2006 - May 2007
MasterCard November 2002 - May 2006
Progress Energy July 2002 - November 2002
eGain Communications January 2000 - July 2002
Skills
Enterprise Content..., SOA, Agile Methodologies, SDLC, Web Services, Unix, XML, Oracle, Requirements Analysis, Software Development, Software Project..., SQL, Enterprise Architecture, Spring, Java Enterprise Edition
Education
University of South Carolina-Columbia 1997 — 1999
MS, Computer Science
Andhra University 1992 — 1996
Bachelor of Technology (B.Tech.)
Loyola academy
Centene Corporation May 2009 - Present
MasterCard International 2007 - 2009
Centene Corporation May 2006 - May 2007
MasterCard November 2002 - May 2006
Progress Energy July 2002 - November 2002
eGain Communications January 2000 - July 2002
Skills
Enterprise Content..., SOA, Agile Methodologies, SDLC, Web Services, Unix, XML, Oracle, Requirements Analysis, Software Development, Software Project..., SQL, Enterprise Architecture, Spring, Java Enterprise Edition
Education
University of South Carolina-Columbia 1997 — 1999
MS, Computer Science
Andhra University 1992 — 1996
Bachelor of Technology (B.Tech.)
Loyola academy
Erhan Cakmak's eGain Communications Experience 2001 - 2002
Job CoFounder & COO, Bright Pattern Inc.
Industry Information Technology and Services
Experience
Bright Pattern, Inc. December 2012 - Present
Bright Pattern S.A. September 2009 - December 2012
Solint Systemintegrations GmbH 2007 - 2009
FrontRange Solutions 2005 - 2006
IN-telegence GmbH 2002 - 2005
eGain Communications 2001 - 2002
Aspect Software 1995 - 2000
Aspect Software 1995 - 2000
General Electric 1989 - 1995
Skills
Solution Selling, CRM, Mobile Applications, VoIP, Entrepreneurship, Partner Management, Call Center, Channel, SaaS, Cloud Computing, Business Strategy, Telecommunications, Enterprise Software, Sales Management, International Sales, Strategic Partnerships, Inside Sales, B2B, Management, Call Centers, Strategy, Start-ups, Channel Partners, Strategic Planning, Integration, Cross-functional Team..., New Business Development
Education
Stanford University 1996 — 1996
Executive MBA Program
University Wuppertal 1982 — 1988
Master's degree, Micro and Macro Economy
Chamber of Commerce College Dusseldorf 1983 — 1984
Certified Translator and Intrepreter
Bright Pattern, Inc. December 2012 - Present
Bright Pattern S.A. September 2009 - December 2012
Solint Systemintegrations GmbH 2007 - 2009
FrontRange Solutions 2005 - 2006
IN-telegence GmbH 2002 - 2005
eGain Communications 2001 - 2002
Aspect Software 1995 - 2000
Aspect Software 1995 - 2000
General Electric 1989 - 1995
Skills
Solution Selling, CRM, Mobile Applications, VoIP, Entrepreneurship, Partner Management, Call Center, Channel, SaaS, Cloud Computing, Business Strategy, Telecommunications, Enterprise Software, Sales Management, International Sales, Strategic Partnerships, Inside Sales, B2B, Management, Call Centers, Strategy, Start-ups, Channel Partners, Strategic Planning, Integration, Cross-functional Team..., New Business Development
Education
Stanford University 1996 — 1996
Executive MBA Program
University Wuppertal 1982 — 1988
Master's degree, Micro and Macro Economy
Chamber of Commerce College Dusseldorf 1983 — 1984
Certified Translator and Intrepreter
Ravi Chirasani's eGain Communications Experience 2000 - 2003
Job Advisor at Caremark
Industry Information Services
Experience
Caremark September 2004 - Present
ABN AMRO Bank N.V. 2003 - 2004
eGain Communications 2000 - 2003
Skills
Business Analysis, Agile Methodologies, Quality Assurance, Requirements Analysis, SQL, Software Project..., Visio, Oracle, SDLC, DB2, Software Configuration..., Quality Center..., Serena RM, Serena Business Manager, ALM, Serena Dimensions, QTP, Performance Measurement, Process Engineering
Education
Vignan 1986 — 1988
High School
Acharya Nagarjuna University
Caremark September 2004 - Present
ABN AMRO Bank N.V. 2003 - 2004
eGain Communications 2000 - 2003
Skills
Business Analysis, Agile Methodologies, Quality Assurance, Requirements Analysis, SQL, Software Project..., Visio, Oracle, SDLC, DB2, Software Configuration..., Quality Center..., Serena RM, Serena Business Manager, ALM, Serena Dimensions, QTP, Performance Measurement, Process Engineering
Education
Vignan 1986 — 1988
High School
Acharya Nagarjuna University
Asif Shahid's eGain Communications Experience September 2000 - September 2004
Job Staff Engineer at GemStone Systems ( Pivotal Initiative, subsidiary of VMWare & EMC)
Industry Information Technology and Services
Experience
Pivotal Labs ( GemStone) September 2015 - Present
Pivotal Labs (GemStone Systems) November 2012 - September 2015
eBuddy September 2011 - November 2012
GemStone Systems subsidiary of VMware group September 2004 - September 2011
eGain communications September 2000 - September 2004
eGain 2000 - 2004
Onward Technologies Limited 1999 - 1999
Indian Oil Corporation Limited 1997 - 1999
Skills
Distributed Systems, Software Development, Java, REST, Agile Methodologies, Scalability, JIRA, Multithreading, Maven, Spring, Ant, Tomcat, Hibernate, Java Enterprise Edition, Core Java, SOA, Hadoop, Web Services, Scrum, Design Patterns, Subversion, Struts, JUnit, Eclipse, Servlets, JSP, CVS, JDBC, OOP, spark , spark streaming..., SQL
Education
Indian Institute of Technology, Bombay 1993 — 1997
B. Tech, Chemical Engg.
St. Joseph's 1978 — 1992
Pivotal Labs ( GemStone) September 2015 - Present
Pivotal Labs (GemStone Systems) November 2012 - September 2015
eBuddy September 2011 - November 2012
GemStone Systems subsidiary of VMware group September 2004 - September 2011
eGain communications September 2000 - September 2004
eGain 2000 - 2004
Onward Technologies Limited 1999 - 1999
Indian Oil Corporation Limited 1997 - 1999
Skills
Distributed Systems, Software Development, Java, REST, Agile Methodologies, Scalability, JIRA, Multithreading, Maven, Spring, Ant, Tomcat, Hibernate, Java Enterprise Edition, Core Java, SOA, Hadoop, Web Services, Scrum, Design Patterns, Subversion, Struts, JUnit, Eclipse, Servlets, JSP, CVS, JDBC, OOP, spark , spark streaming..., SQL
Education
Indian Institute of Technology, Bombay 1993 — 1997
B. Tech, Chemical Engg.
St. Joseph's 1978 — 1992
Jim Ridley's eGain Communications Experience 1999 - 2001
Job Advisory Technical Account Manager, BMC Software
Industry Information Technology and Services
Experience
BMC Software September 2007 - Present
Civil Air Patrol 2004 - Present
Civil Air Patrol 2011 - August 2013
Suffolk County Community College 1997 - 2011
Empire State College 2008 - 2009
Alliance Mortgage Bank (Signature One Financial Branch) February 2006 - September 2007
ASG Software 2004 - 2006
Bradley Maketing Group 2002 - 2004
eGain Communications 1999 - 2001
Tidal Software 1999 - 2000
Skills
Control-M, Project Management, Public Speaking, Mainframe, Quality Management, Public Affairs, Teaching, Program Management, Process Improvement, Team Leadership, Leadership, Strategic Planning, Cross-functional Team..., Disaster Recovery, Enterprise Software, IT Strategy, Integration, Management, Negotiation, Project Planning, Strategy, Windows, Business Intelligence, CRM
Education
State University of New York at Stony Brook 1990 — 1994
Master of Science, Technilogical Systems Management
State University of New York - System 1987 — 1989
BS, Computer Science
Hofstra University 1982 — 1986
Army ROTC
St. Dominic High School 1978 — 1982
BMC Software September 2007 - Present
Civil Air Patrol 2004 - Present
Civil Air Patrol 2011 - August 2013
Suffolk County Community College 1997 - 2011
Empire State College 2008 - 2009
Alliance Mortgage Bank (Signature One Financial Branch) February 2006 - September 2007
ASG Software 2004 - 2006
Bradley Maketing Group 2002 - 2004
eGain Communications 1999 - 2001
Tidal Software 1999 - 2000
Skills
Control-M, Project Management, Public Speaking, Mainframe, Quality Management, Public Affairs, Teaching, Program Management, Process Improvement, Team Leadership, Leadership, Strategic Planning, Cross-functional Team..., Disaster Recovery, Enterprise Software, IT Strategy, Integration, Management, Negotiation, Project Planning, Strategy, Windows, Business Intelligence, CRM
Education
State University of New York at Stony Brook 1990 — 1994
Master of Science, Technilogical Systems Management
State University of New York - System 1987 — 1989
BS, Computer Science
Hofstra University 1982 — 1986
Army ROTC
St. Dominic High School 1978 — 1982
Tyra Crockett's eGain Communications Experience March 2000 - March 2001
Job Senior Manager, North America Oracle Academy at Oracle
Industry Computer Software
Experience
Oracle October 2012 - Present
Oracle August 2011 - October 2012
Oracle May 2008 - August 2011
Oracle February 2002 - May 2008
eGain Communications March 2000 - March 2001
Lockheed Martin December 1996 - February 2000
Skills
Warehouse Management, ERP, Oracle, Oracle E-Business Suite, Inventory Management, Product Management, Team Building
Education
Brigham Young University 1991 — 1995
Bachelor of Arts (B.A.), English Language and Literature, General
Brigham Young University 1991 — 1995
Bachelor of Arts (B.A.), English Language and Literature, General
Oracle October 2012 - Present
Oracle August 2011 - October 2012
Oracle May 2008 - August 2011
Oracle February 2002 - May 2008
eGain Communications March 2000 - March 2001
Lockheed Martin December 1996 - February 2000
Skills
Warehouse Management, ERP, Oracle, Oracle E-Business Suite, Inventory Management, Product Management, Team Building
Education
Brigham Young University 1991 — 1995
Bachelor of Arts (B.A.), English Language and Literature, General
Brigham Young University 1991 — 1995
Bachelor of Arts (B.A.), English Language and Literature, General
David Crimmins's eGain Communications Experience July 1998 - January 2002
Job Sales Director, WorkFlex Solutions
Industry Computer Software
Experience
WorkFlex Solutions April 2014 - Present
Knowlagent August 2012 - October 2013
CR Squared - Customer Risk and Recovery Advisors November 2010 - August 2012
Kronos September 2008 - February 2011
First Data January 2008 - November 2008
Predictive Metrics August 2003 - December 2007
Faire Isaac 2001 - 2003
eGain Communications July 1998 - January 2002
Octel Communications 1988 - 1998
Skills
Solution Selling, Sales Management, Salesforce.com, Account Management, Business Development, Analytics, Enterprise Software, Negotiation, Cloud Computing, New Business Development, Strategic Planning, Contact Centers, Sales, Tops, Human Resources, Business Intelligence, Training, Process Improvement, Management, Call Centers, Professional Services, Recruiting, Lead Generation, Sales Process, CRM, Workforce Management, Outsourcing, Strategic Partnerships, Start-ups, Selling, Executive Management, Strategy, Channel Partners, SaaS
Education
University of Delaware
B.S., Accounting
WorkFlex Solutions April 2014 - Present
Knowlagent August 2012 - October 2013
CR Squared - Customer Risk and Recovery Advisors November 2010 - August 2012
Kronos September 2008 - February 2011
First Data January 2008 - November 2008
Predictive Metrics August 2003 - December 2007
Faire Isaac 2001 - 2003
eGain Communications July 1998 - January 2002
Octel Communications 1988 - 1998
Skills
Solution Selling, Sales Management, Salesforce.com, Account Management, Business Development, Analytics, Enterprise Software, Negotiation, Cloud Computing, New Business Development, Strategic Planning, Contact Centers, Sales, Tops, Human Resources, Business Intelligence, Training, Process Improvement, Management, Call Centers, Professional Services, Recruiting, Lead Generation, Sales Process, CRM, Workforce Management, Outsourcing, Strategic Partnerships, Start-ups, Selling, Executive Management, Strategy, Channel Partners, SaaS
Education
University of Delaware
B.S., Accounting
Marilyn Quan's eGain Communications Experience 2000 - 2002
Job Sr. Program Manager at Citrix Systems
Industry Information Technology and Services
Experience
Citrix Systems October 2007 - November 2009
Visual Sciences December 2006 - October 2007
Achievo May 2004 - August 2005
First Resort January 2003 - May 2004
eGain Communications 2000 - 2002
Skills
Outsourcing, Cross-functional Team..., Program Management, Product Life Cycle..., Team Building, Product Lifecycle..., Enterprise Software, Change Management, Project Management, Cloud Computing, Management
Education
Shenzhen University 2005 — 2006
Mandarin
University of Waterloo 1994 — 2000
B.A. Sc. Honors Co-op, Electrical Engineering, Management Sciences
Citrix Systems October 2007 - November 2009
Visual Sciences December 2006 - October 2007
Achievo May 2004 - August 2005
First Resort January 2003 - May 2004
eGain Communications 2000 - 2002
Skills
Outsourcing, Cross-functional Team..., Program Management, Product Life Cycle..., Team Building, Product Lifecycle..., Enterprise Software, Change Management, Project Management, Cloud Computing, Management
Education
Shenzhen University 2005 — 2006
Mandarin
University of Waterloo 1994 — 2000
B.A. Sc. Honors Co-op, Electrical Engineering, Management Sciences
Susan Delgado's eGain Communications Experience March 2010 - April 2014
Job Sr. Administrative Assistant/ Department Admin at SSL
Industry Information Technology and Services
Experience
Space Systems Loral (SSL) May 2014 - Present
eGain Communications March 2010 - April 2014
Intuit September 2004 - August 2008
Intuit February 2001 - September 2004
Pro Staff February 2000 - February 2001
Skills
Administrative..., Training, Event Planning, Project Planning, Budgets, Travel Arrangements, Office Management, Outlook, Salesforce.com, Applicant Tracking..., Calendaring, Human Resources, Recruiting, Microsoft Excel
Education
Foothill College 1973 — 1976
AA, Business Administration/ Accounting
MV/ LA Adult Education
Certificate, Executive Assistant
Space Systems Loral (SSL) May 2014 - Present
eGain Communications March 2010 - April 2014
Intuit September 2004 - August 2008
Intuit February 2001 - September 2004
Pro Staff February 2000 - February 2001
Skills
Administrative..., Training, Event Planning, Project Planning, Budgets, Travel Arrangements, Office Management, Outlook, Salesforce.com, Applicant Tracking..., Calendaring, Human Resources, Recruiting, Microsoft Excel
Education
Foothill College 1973 — 1976
AA, Business Administration/ Accounting
MV/ LA Adult Education
Certificate, Executive Assistant
Prafull Surana's eGain Communications Experience May 2000 - January 2001
Job Sr. Architect at Cognizant Technology Solutions
Industry Information Technology and Services
Experience
Cognizant Technology Solutions February 2010 - Present
Compuware March 2008 - September 2009
Infosys Technologies November 2002 - March 2008
Vertex Software Pvt. Ltd. January 2001 - October 2002
eGain Communications May 2000 - January 2001
Cybage May 1999 - April 2000
C to C November 1998 - April 1999
Skills
Web Services, .NET, ASP.NET, C#, Microsoft SQL Server, Web Applications, ASP, AJAX, Visual C++, Telerik Controls, Java, C++, MFC, Rational, SCCS, Com, CRM, IT Controls, Agile Methodologies, WCF, SOA, Architecture, Software Design
Education
IBM - ACE 1998 — 1998
Software Developement Course, Sotware
Amravati University 1993 — 1997
B.E., Mechanical
Cognizant Technology Solutions February 2010 - Present
Compuware March 2008 - September 2009
Infosys Technologies November 2002 - March 2008
Vertex Software Pvt. Ltd. January 2001 - October 2002
eGain Communications May 2000 - January 2001
Cybage May 1999 - April 2000
C to C November 1998 - April 1999
Skills
Web Services, .NET, ASP.NET, C#, Microsoft SQL Server, Web Applications, ASP, AJAX, Visual C++, Telerik Controls, Java, C++, MFC, Rational, SCCS, Com, CRM, IT Controls, Agile Methodologies, WCF, SOA, Architecture, Software Design
Education
IBM - ACE 1998 — 1998
Software Developement Course, Sotware
Amravati University 1993 — 1997
B.E., Mechanical
Pam Brisjar's eGain Communications Experience October 2008 - September 2010
Job Senior Database Administrator at BCBSVT
Industry Computer Software
Experience
BCBSVT March 2010 - Present
Blue Cross Blue Shield of Vermont 2010 - Present
eGain Communications October 2008 - September 2010
Taos August 2007 - October 2008
Turn Inc. 2007 - 2008
Education
Binghamton University
BCBSVT March 2010 - Present
Blue Cross Blue Shield of Vermont 2010 - Present
eGain Communications October 2008 - September 2010
Taos August 2007 - October 2008
Turn Inc. 2007 - 2008
Education
Binghamton University
Brian Menke's eGain Communications Experience March 2006 - May 2013
Job Senior Solutions Consultant at Oracle
Industry Computer Software
Experience
Oracle May 2013 - Present
eGain Communications March 2006 - May 2013
Pragmatech Software Inc January 2005 - March 2006
Astoria Software Inc May 2001 - January 2005
gForce Systems April 2000 - May 2001
Inso Corp September 1997 - April 2000
Synopsys August 1996 - September 1997
Mentor Graphics November 1994 - August 1996
Synopsys June 1992 - November 1994
DODMare June 1988 - June 1992
Skills
Business Intelligence, SaaS, Enterprise Software, Pre-sales, Solution Selling, Cloud Computing, Knowledge Management, CRM, Product Management, XML, Sales Engineering, Microsoft SQL Server, Solution Architecture, Requirements Analysis, Integration, Java, Software Project..., Business Analysis, Web Services
Education
Chapman University 1988 — 1992
Bachelors of Science, Electronics Engineering
University of Phoenix 1988 — 1992
Associates of Arts, Instructor of Technology
Oracle May 2013 - Present
eGain Communications March 2006 - May 2013
Pragmatech Software Inc January 2005 - March 2006
Astoria Software Inc May 2001 - January 2005
gForce Systems April 2000 - May 2001
Inso Corp September 1997 - April 2000
Synopsys August 1996 - September 1997
Mentor Graphics November 1994 - August 1996
Synopsys June 1992 - November 1994
DODMare June 1988 - June 1992
Skills
Business Intelligence, SaaS, Enterprise Software, Pre-sales, Solution Selling, Cloud Computing, Knowledge Management, CRM, Product Management, XML, Sales Engineering, Microsoft SQL Server, Solution Architecture, Requirements Analysis, Integration, Java, Software Project..., Business Analysis, Web Services
Education
Chapman University 1988 — 1992
Bachelors of Science, Electronics Engineering
University of Phoenix 1988 — 1992
Associates of Arts, Instructor of Technology
Katie Tran's eGain Communications Experience June 2000 - January 2001
Job QA Director at Becker Professional Education
Industry Information Technology and Services
Experience
Becker Professional Education September 2012 - Present
Symantec November 2008 - June 2012
Indymac Bank May 2004 - September 2008
Candle Corporation February 2001 - February 2003
PeopleWare Technical Resources, Inc. 2003 - 2003
eGain Communications June 2000 - January 2001
IBM May 1997 - May 2000
Skills
SDLC, SQL, Agile Methodologies, Testing, Software Project..., Enterprise Software, System Testing, Vendor Management, Requirements Analysis, Regression Testing, Manual Testing, Scrum, Software Quality..., Program Management, Software Development, Java, Test Automation, Quality Assurance, Performance Testing, Agile Project Management, User Acceptance Testing, Team Leadership, Quality Center, Test Planning, Test Cases, Waterfall, Test Management
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (M.B.A.), Accounting
University of Southern California - Marshall School of Business 1994 — 1996
B.S., Management of Information Systems
Becker Professional Education September 2012 - Present
Symantec November 2008 - June 2012
Indymac Bank May 2004 - September 2008
Candle Corporation February 2001 - February 2003
PeopleWare Technical Resources, Inc. 2003 - 2003
eGain Communications June 2000 - January 2001
IBM May 1997 - May 2000
Skills
SDLC, SQL, Agile Methodologies, Testing, Software Project..., Enterprise Software, System Testing, Vendor Management, Requirements Analysis, Regression Testing, Manual Testing, Scrum, Software Quality..., Program Management, Software Development, Java, Test Automation, Quality Assurance, Performance Testing, Agile Project Management, User Acceptance Testing, Team Leadership, Quality Center, Test Planning, Test Cases, Waterfall, Test Management
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (M.B.A.), Accounting
University of Southern California - Marshall School of Business 1994 — 1996
B.S., Management of Information Systems
Trao Her's eGain Communications Experience 2000 - Present
Job Computer Networking Professional
Industry Computer Networking
Experience
Egain Communications 2000 - Present
IP Dynamics 2003 - 2004
Skills
Cloud Computing, Network Security, Linux, Active Directory, Firewalls, TCP/IP, SaaS, Shell Scripting, Unix, Data Center, Security, Solaris, Windows Server, Software Development, Integration, Virtualization, Enterprise Software, Operating Systems
Education
University of California, Santa Cruz 1995 — 1998
University of California, Davis 1989 — 1993
BS, Physics
Egain Communications 2000 - Present
IP Dynamics 2003 - 2004
Skills
Cloud Computing, Network Security, Linux, Active Directory, Firewalls, TCP/IP, SaaS, Shell Scripting, Unix, Data Center, Security, Solaris, Windows Server, Software Development, Integration, Virtualization, Enterprise Software, Operating Systems
Education
University of California, Santa Cruz 1995 — 1998
University of California, Davis 1989 — 1993
BS, Physics
Brenn Bacani's eGain Communications Experience 2000 - 2002
Job Network Engineer
Industry Computer Networking
Experience
Koniag Development Corporation October 2008 - Present
Cascade Promotion Corp. May 2004 - September 2008
HP IT Contractor at Kemtah April 2003 - September 2004
Egain Communications 2000 - 2002
knightsbridge 1999 - 2000
Tosoh Medics 1997 - 1999
Project Management Institute September 1995 - September 1996
Skills
Windows Server
Education
Drexel University - College of Business and Administration 1989 — 1995
Bachelor of Science
Koniag Development Corporation October 2008 - Present
Cascade Promotion Corp. May 2004 - September 2008
HP IT Contractor at Kemtah April 2003 - September 2004
Egain Communications 2000 - 2002
knightsbridge 1999 - 2000
Tosoh Medics 1997 - 1999
Project Management Institute September 1995 - September 1996
Skills
Windows Server
Education
Drexel University - College of Business and Administration 1989 — 1995
Bachelor of Science
Sanjay Balakrishnan's eGain Communications Experience 2004 - 2006
Job Capgemini
Industry Information Technology and Services
Experience
Capgemini April 2006 - Present
eGain Communications 2004 - 2006
iSOFT 2002 - 2004
Cognizant Technology Solutions 2001 - 2002
Skills
Test Automation, Quality Center, Test Management, QTP, Automation
Education
BITS
MS, Software Systems
Kendriya Vidyalaya
School
University of Madras
BE, Mechanical
Capgemini April 2006 - Present
eGain Communications 2004 - 2006
iSOFT 2002 - 2004
Cognizant Technology Solutions 2001 - 2002
Skills
Test Automation, Quality Center, Test Management, QTP, Automation
Education
BITS
MS, Software Systems
Kendriya Vidyalaya
School
University of Madras
BE, Mechanical
Loraine Andaya's eGain Communications Experience January 2008 - Present
Job Technical Instructor and Course Developer at eGain Communications
Industry Writing and Editing
Experience
eGain Corporation 2008 - Present
eGain Communications January 2008 - Present
Skills
Knowledge Management, Camtasia, Enterprise Software, Captivate, FrameMaker, HTML, Technical Writing, E-Learning, Instructional Design, Learning Management..., CRM, Task Analysis
Education
Santa Clara University 1999 — 2001
Bachelor's degree, English Literature
eGain Corporation 2008 - Present
eGain Communications January 2008 - Present
Skills
Knowledge Management, Camtasia, Enterprise Software, Captivate, FrameMaker, HTML, Technical Writing, E-Learning, Instructional Design, Learning Management..., CRM, Task Analysis
Education
Santa Clara University 1999 — 2001
Bachelor's degree, English Literature
Happy Minocha's eGain Communications Experience August 2011 - Present
Job Senior Solutions Architect
Industry Information Technology and Services
Experience
eGain Communications August 2011 - Present
eGain Communications August 2007 - July 2011
eGain Communications May 2005 - July 2008
eGain Communications August 2003 - May 2005
Vispark Solutions May 2002 - August 2003
Skills
Web Services, Java Enterprise Edition, Enterprise Software, Agile Methodologies, Solution Architecture, Microsoft SQL Server, SOA, XML, Cloud Computing, Software Project..., Java, Weblogic, Oracle, SQL, Requirements Analysis, Struts, JSP, PL/SQL, Software Development, Unix, Pre-sales, Professional Services, CRM, Business Process, SDLC, SaaS, Enterprise Architecture, Design Patterns, Integration, Architectures, Scrum
Education
National Institute of Technology Kurukshetra 1997 — 2001
Bachelor of Technology (B.Tech.), Computer Science
eGain Communications August 2011 - Present
eGain Communications August 2007 - July 2011
eGain Communications May 2005 - July 2008
eGain Communications August 2003 - May 2005
Vispark Solutions May 2002 - August 2003
Skills
Web Services, Java Enterprise Edition, Enterprise Software, Agile Methodologies, Solution Architecture, Microsoft SQL Server, SOA, XML, Cloud Computing, Software Project..., Java, Weblogic, Oracle, SQL, Requirements Analysis, Struts, JSP, PL/SQL, Software Development, Unix, Pre-sales, Professional Services, CRM, Business Process, SDLC, SaaS, Enterprise Architecture, Design Patterns, Integration, Architectures, Scrum
Education
National Institute of Technology Kurukshetra 1997 — 2001
Bachelor of Technology (B.Tech.), Computer Science
Nataliya Rez's eGain Communications Experience June 2008 - Present
Job Senior Software Engineer at eGain Communications
Industry Internet
Experience
eGain Communications June 2008 - Present
Tickle Inc. April 2006 - April 2008
Monster 2006 - 2008
Skills
AJAX, JavaScript, CSS, jQuery, Java, HTML
Education
Stanford University 2001 — 2003
MS, SCCM
eGain Communications June 2008 - Present
Tickle Inc. April 2006 - April 2008
Monster 2006 - 2008
Skills
AJAX, JavaScript, CSS, jQuery, Java, HTML
Education
Stanford University 2001 — 2003
MS, SCCM
Keerat Kaur Verma's eGain Communications Experience June 2003 - April 2004
Job Sr. Technical Writer
Industry Information Technology and Services
Experience
Red Hat September 2012 - November 2013
Symantec March 2008 - April 2011
Cybage August 2004 - February 2008
HSBC Global Technology India April 2004 - August 2004
eGain Communications June 2003 - April 2004
Skills
FrameMaker, RoboHelp, Software Documentation, Technical Communication, Manuals, Content Management, Technical Writing, SnagIt, Online Help, XMetal, Visio, Captivate, Adobe Acrobat, Camtasia, Documentation, Microsoft Office, Premiere, Excellent in reviewing..., Organizing content and..., Vasont, Adobe Photoshop, Sound Forge, Adobe Premier, Adobe Acrobat..., Wink, Adobe Captivate, Camtasia Studio, White Papers, Editing, Technical Documentation, Content Development, Project Management
Education
University of Pune 2001 — 2003
Master's Degree, English Language and Literature, General
Fergusson College 1998 — 2001
Bachelor's Degree, English Language and Literature, General
Red Hat September 2012 - November 2013
Symantec March 2008 - April 2011
Cybage August 2004 - February 2008
HSBC Global Technology India April 2004 - August 2004
eGain Communications June 2003 - April 2004
Skills
FrameMaker, RoboHelp, Software Documentation, Technical Communication, Manuals, Content Management, Technical Writing, SnagIt, Online Help, XMetal, Visio, Captivate, Adobe Acrobat, Camtasia, Documentation, Microsoft Office, Premiere, Excellent in reviewing..., Organizing content and..., Vasont, Adobe Photoshop, Sound Forge, Adobe Premier, Adobe Acrobat..., Wink, Adobe Captivate, Camtasia Studio, White Papers, Editing, Technical Documentation, Content Development, Project Management
Education
University of Pune 2001 — 2003
Master's Degree, English Language and Literature, General
Fergusson College 1998 — 2001
Bachelor's Degree, English Language and Literature, General
Hari Ramamurthy's eGain Communications Experience February 2000 - February 2002
Job Staff Database Engineer at BlackBerry
Industry Computer Software
Experience
Cognizant Technology Solutions February 2006 - June 2015
Siebel Systems October 2004 - January 2006
Callidus Software April 2002 - October 2004
eGain Communications February 2000 - February 2002
Compuware October 1994 - February 2000
Tata Consultancy Services September 1988 - October 1991
Skills
SDLC, Requirements Analysis, Software Project..., Databases, Data Warehousing, Enterprise Architecture, Agile Methodologies, Unix, SaaS, Data Modeling, Software Development, Cloud Computing, SQL, Solution Architecture, Performance Tuning, Database Design, Big Data, Oracle
Education
Indian Institute of Science
Programmer Trainee, Computer Science
University of Madras
Master of Science (MSc), Physics
Cognizant Technology Solutions February 2006 - June 2015
Siebel Systems October 2004 - January 2006
Callidus Software April 2002 - October 2004
eGain Communications February 2000 - February 2002
Compuware October 1994 - February 2000
Tata Consultancy Services September 1988 - October 1991
Skills
SDLC, Requirements Analysis, Software Project..., Databases, Data Warehousing, Enterprise Architecture, Agile Methodologies, Unix, SaaS, Data Modeling, Software Development, Cloud Computing, SQL, Solution Architecture, Performance Tuning, Database Design, Big Data, Oracle
Education
Indian Institute of Science
Programmer Trainee, Computer Science
University of Madras
Master of Science (MSc), Physics
Anthony M Acosta's eGain Communications Experience 1999 - 2000
Job Account Executive at SAP
Industry Computer Software
Experience
SAP August 2013 - Present
IBM Rational Software June 2008 - July 2013
Telelogic 2006 - 2008
Sendia Corporation - Salesforce.com 2004 - 2006
Platinum Consulting Group 2001 - 2004
Octopus Inc 2001 - 2002
Egain Communications 1999 - 2000
Vantive Corporation - Peoplesoft 1996 - 1999
Tivoli Systems 1995 - 1997
Xerox Computer Services 1986 - 1988
Skills
Solution Selling, Direct Sales, SaaS, Sales Operations, Enterprise Software, Sales Process, Sales Enablement, Salesforce.com, Go-to-market Strategy, Channel Partners, Business Alliances, Demand Generation, Lead Generation
Education
California State University-Dominguez Hills 1982 — 1986
BS, Business Management Marketing
SAP August 2013 - Present
IBM Rational Software June 2008 - July 2013
Telelogic 2006 - 2008
Sendia Corporation - Salesforce.com 2004 - 2006
Platinum Consulting Group 2001 - 2004
Octopus Inc 2001 - 2002
Egain Communications 1999 - 2000
Vantive Corporation - Peoplesoft 1996 - 1999
Tivoli Systems 1995 - 1997
Xerox Computer Services 1986 - 1988
Skills
Solution Selling, Direct Sales, SaaS, Sales Operations, Enterprise Software, Sales Process, Sales Enablement, Salesforce.com, Go-to-market Strategy, Channel Partners, Business Alliances, Demand Generation, Lead Generation
Education
California State University-Dominguez Hills 1982 — 1986
BS, Business Management Marketing
Sumita Roy's eGain Communications Experience 2009 - 2010
Job SR. ARRevenue Reporting Accountant at Novartis Vaccines and Diagnostics
Industry Pharmaceuticals
Experience
Novartis Vaccines and Diagnostics April 2012 - Present
Johnson & Johnson / Saba software December 2011 - July 2012
Saba software/JnJ/Network App September 2011 - February 2012
NetApp July 2011 - September 2011
eGain Communications 2009 - 2010
KLA-Tencor August 2006 - December 2008
Portal software (now Oracle) 2003 - 2006
Portal software (now Oracle) 2003 - 2006
knightridder digital 2001 - 2003
Skills
Yield Management, NetApp, Revenue Management, Adjustments, Guest Satisfaction, Variance Analysis, Reconciliations, Technical Accounting, US GAAP, Invoicing, Account Reconciliation, Payments, Booking, Billing, SOX, Accounts Receivable, SOP, Forecasting, Sarbanes-Oxley Act, Accounting, Revenue Analysis, Cash Flow, Auditing, SAP, Sop, Finance, Analysis, Consolidation, Customer Satisfaction, Revenue Recognition, Management, Sarbanes-Oxley
Education
Banaras Hindu University
Banaras Hindu University /School of Economics
Economics/Business
Novartis Vaccines and Diagnostics April 2012 - Present
Johnson & Johnson / Saba software December 2011 - July 2012
Saba software/JnJ/Network App September 2011 - February 2012
NetApp July 2011 - September 2011
eGain Communications 2009 - 2010
KLA-Tencor August 2006 - December 2008
Portal software (now Oracle) 2003 - 2006
Portal software (now Oracle) 2003 - 2006
knightridder digital 2001 - 2003
Skills
Yield Management, NetApp, Revenue Management, Adjustments, Guest Satisfaction, Variance Analysis, Reconciliations, Technical Accounting, US GAAP, Invoicing, Account Reconciliation, Payments, Booking, Billing, SOX, Accounts Receivable, SOP, Forecasting, Sarbanes-Oxley Act, Accounting, Revenue Analysis, Cash Flow, Auditing, SAP, Sop, Finance, Analysis, Consolidation, Customer Satisfaction, Revenue Recognition, Management, Sarbanes-Oxley
Education
Banaras Hindu University
Banaras Hindu University /School of Economics
Economics/Business
Jeff Greeson's eGain Communications Experience 2000 - 2001
Job Deputy District Attorney, Butte County
Industry Law Enforcement
Experience
Butte County Account ExecutivePactivAugust 2002 - June 2003
Bemis Company, Inc. 2001 - 2002
eGain Communications 2000 - 2001
Skills
Courts, Legal Research
Education
Golden Gate University, School of Law 2004 — 2007
Doctor of Law (J.D.), Litigation
SUPT, Columbus AFB 1999 — 2000
San Francisco State University 1993 — 1995
BECA (Broadcast and Electronic Communications Arts), Radio and Television Broadcasting
Butte County Account ExecutivePactivAugust 2002 - June 2003
Bemis Company, Inc. 2001 - 2002
eGain Communications 2000 - 2001
Skills
Courts, Legal Research
Education
Golden Gate University, School of Law 2004 — 2007
Doctor of Law (J.D.), Litigation
SUPT, Columbus AFB 1999 — 2000
San Francisco State University 1993 — 1995
BECA (Broadcast and Electronic Communications Arts), Radio and Television Broadcasting
Akhilesh Miryala's eGain Communications Experience 2006 - 2007
Job VMware\Citrix Engineer at AIG Global Services
Industry Information Technology and Services
Experience
AIG December 2014 - Present
AIG 2012 - January 2015
ING Direct 2011 - 2012
Delta Dental 2007 - 2010
eGain Communications 2006 - 2007
Skills
Microsoft SQL Server, Citrix, Disaster Recovery, Active Directory, VMware ESX, Windows Server, Virtualization, Requirements Analysis, IIS, Data Center, XML, ETL, Enterprise Architecture, Operating Systems, SDLC, SQL, Servers, VMware, VMware Infrastructure, VMware vSphere, VPN, vSphere
Education
University of South Alabama 2004 — 2005
Master of Science (MS), Computer Science
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor of Technology (B.Tech.), Computer Science and Information Technology
AIG December 2014 - Present
AIG 2012 - January 2015
ING Direct 2011 - 2012
Delta Dental 2007 - 2010
eGain Communications 2006 - 2007
Skills
Microsoft SQL Server, Citrix, Disaster Recovery, Active Directory, VMware ESX, Windows Server, Virtualization, Requirements Analysis, IIS, Data Center, XML, ETL, Enterprise Architecture, Operating Systems, SDLC, SQL, Servers, VMware, VMware Infrastructure, VMware vSphere, VPN, vSphere
Education
University of South Alabama 2004 — 2005
Master of Science (MS), Computer Science
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor of Technology (B.Tech.), Computer Science and Information Technology
Niranjan Patel's eGain Communications Experience February 2001 - August 2002
Job Software Development Manager
Industry Computer Software
Experience
Altair Engineering August 2002 - Present
eGain Communications February 2001 - August 2002
Education
Oakland University 1999 — 2000
M.S., Computer Science and Engineering
University of Mumbai 1994 — 1998
B.E, Electronics Engineering
Altair Engineering August 2002 - Present
eGain Communications February 2001 - August 2002
Education
Oakland University 1999 — 2000
M.S., Computer Science and Engineering
University of Mumbai 1994 — 1998
B.E, Electronics Engineering
Sourabh Ahuja's eGain Communications Experience January 2001 - July 2003
Job Lead Developer at American Express
Industry Computer Software
Experience
American Express June 2010 - Present
BeechStreet January 2008 - June 2010
GlobalLogic October 2006 - January 2008
Tavant Technologies August 2003 - May 2006
eGain Communications January 2001 - July 2003
Kanbay June 2000 - January 2001
Skills
Software Development, Java Enterprise Edition, Java, SQL, Oracle, Tomcat, Management
Education
National Institute of Technology Durgapur 1996 — 2000
B.E.
American Express June 2010 - Present
BeechStreet January 2008 - June 2010
GlobalLogic October 2006 - January 2008
Tavant Technologies August 2003 - May 2006
eGain Communications January 2001 - July 2003
Kanbay June 2000 - January 2001
Skills
Software Development, Java Enterprise Edition, Java, SQL, Oracle, Tomcat, Management
Education
National Institute of Technology Durgapur 1996 — 2000
B.E.
Jay McCormick's eGain Communications Experience January 2000 - July 2001
Job Computer Telephony Expert at Kaiser Permanente IT
Industry Telecommunications
Experience
Kaiser Permanente IT August 2001 - Present
eGain Communications January 2000 - July 2001
Kaiser Permanente IT May 1997 - December 1999
Aspect Communications May 1993 - May 1997
Skills
Enterprise Software, Call Centers, Integration, CTI, CRM, Telecommunications, SDLC, Solution Architecture, SOA, Data Warehousing, Software Development, C#, Vendor Management, VoIP, Telephony, Unified Communications, SaaS, Cloud Computing, Enterprise Architecture, Agile Methodologies, Unix, Visio, Call Center, Cisco Technologies, IVR, Java, Genesys, Rally, Windows Azure
Education
Texas Tech University 1982 — 1987
B.S., Engineering Physics
Kaiser Permanente IT August 2001 - Present
eGain Communications January 2000 - July 2001
Kaiser Permanente IT May 1997 - December 1999
Aspect Communications May 1993 - May 1997
Skills
Enterprise Software, Call Centers, Integration, CTI, CRM, Telecommunications, SDLC, Solution Architecture, SOA, Data Warehousing, Software Development, C#, Vendor Management, VoIP, Telephony, Unified Communications, SaaS, Cloud Computing, Enterprise Architecture, Agile Methodologies, Unix, Visio, Call Center, Cisco Technologies, IVR, Java, Genesys, Rally, Windows Azure
Education
Texas Tech University 1982 — 1987
B.S., Engineering Physics
Prasad Malpure's eGain Communications Experience December 2000 - January 2003
Job Tech Lead, XL Catlin
Industry Insurance
Experience
XL Catlin September 2010 - Present
Mastech November 2007 - September 2010
Cognizant Technology Solutions November 2005 - February 2007
Tata Consultancy Services January 2003 - November 2005
eGain Communications December 2000 - January 2003
CGI July 1998 - December 2000
Skills
SOA, SDLC, Requirements Analysis, Software Project..., Data Warehousing, Informatica, Agile Methodologies, Requirements Gathering
Education
College of Engineering Pune 1994 — 1998
BE, Instrumentation
V.M. Vaze Kelkar College,Mulund 1992 — 1994
High School, HSC - Science
V.M.School
XL Catlin September 2010 - Present
Mastech November 2007 - September 2010
Cognizant Technology Solutions November 2005 - February 2007
Tata Consultancy Services January 2003 - November 2005
eGain Communications December 2000 - January 2003
CGI July 1998 - December 2000
Skills
SOA, SDLC, Requirements Analysis, Software Project..., Data Warehousing, Informatica, Agile Methodologies, Requirements Gathering
Education
College of Engineering Pune 1994 — 1998
BE, Instrumentation
V.M. Vaze Kelkar College,Mulund 1992 — 1994
High School, HSC - Science
V.M.School
Avinash Nigam's eGain Communications Experience June 2011 - Present
Job Software Engineer at eGain Communications
Industry Information Technology and Services
Experience
eGain Communications June 2011 - Present
Symphony Services June 2010 - June 2011
Axiom Education Pvt. Ltd. May 2009 - July 2009
Skills
Java, SQL, Core Java, JavaScript, XML, Eclipse, J2EE Application..., C, C++, Android, .NET, Java Enterprise Edition, AJAX
Education
Indian Institute of Technology, Kanpur 2006 — 2010
Bachelors of Technology, Materials and Metallurgical Engineering
eGain Communications June 2011 - Present
Symphony Services June 2010 - June 2011
Axiom Education Pvt. Ltd. May 2009 - July 2009
Skills
Java, SQL, Core Java, JavaScript, XML, Eclipse, J2EE Application..., C, C++, Android, .NET, Java Enterprise Edition, AJAX
Education
Indian Institute of Technology, Kanpur 2006 — 2010
Bachelors of Technology, Materials and Metallurgical Engineering
Manju Ramachandran's eGain Communications Experience December 1997 - May 2002
Job Sr. Manager, Product Usability and Documentation at eGain Corporation
Industry Computer Software
Experience
eGain Corporation June 2013 - Present
eGain Corporation September 2008 - June 2013
Instantis 2003 - 2006
eGain Communications December 1997 - May 2002
Cybex Technologies May 1996 - December 1997
Education
Texas A&M University 1994 — 1996
M.Ed, Education Technology
Lady Shri Ram College 1988 — 1993
M.A, English Literature
eGain Corporation June 2013 - Present
eGain Corporation September 2008 - June 2013
Instantis 2003 - 2006
eGain Communications December 1997 - May 2002
Cybex Technologies May 1996 - December 1997
Education
Texas A&M University 1994 — 1996
M.Ed, Education Technology
Lady Shri Ram College 1988 — 1993
M.A, English Literature
sravanthi veepuri's eGain Communications Experience June 1999 - February 2002
Job Database Architect
Industry Information Technology and Services
Experience
CodeObjects, Inc. January 2008 - Present
Implemo Systems September 2005 - December 2007
Siebel Systems March 2004 - August 2005
eGain Communications June 1999 - February 2002
Satyam Computer services Limited December 1996 - April 1998
Education
Osmania University 1992 — 1996
B.E, BME
CodeObjects, Inc. January 2008 - Present
Implemo Systems September 2005 - December 2007
Siebel Systems March 2004 - August 2005
eGain Communications June 1999 - February 2002
Satyam Computer services Limited December 1996 - April 1998
Education
Osmania University 1992 — 1996
B.E, BME
Kushal Khandelwal's eGain Communications Experience November 2011 - Present
Job Software Engineer at eGain
Industry Computer Software
Experience
eGain Communications November 2011 - Present
Tata Consultancy Services September 2010 - October 2011
Skills
Java, JavaScript, J2EE, Core Java, Servlets, SQL, C++, Oracle, MySQL, Linux, HTML, Programming, PHP, CSS, Struts, JSP, Hibernate, Java Enterprise Edition, jQuery, Ant, PL/SQL, Threads, Collections, JBoss Application Server, Microsoft SQL Server, Weblogic, Backbone.js, XMPP
Education
Indian Institute of Technology, Roorkee 2006 — 2010
B.Tech, Biotechnology
Kendriya Vidyalaya 2003 — 2006
School
eGain Communications November 2011 - Present
Tata Consultancy Services September 2010 - October 2011
Skills
Java, JavaScript, J2EE, Core Java, Servlets, SQL, C++, Oracle, MySQL, Linux, HTML, Programming, PHP, CSS, Struts, JSP, Hibernate, Java Enterprise Edition, jQuery, Ant, PL/SQL, Threads, Collections, JBoss Application Server, Microsoft SQL Server, Weblogic, Backbone.js, XMPP
Education
Indian Institute of Technology, Roorkee 2006 — 2010
B.Tech, Biotechnology
Kendriya Vidyalaya 2003 — 2006
School
Phillip Youn's eGain Communications Experience Language InstructorALA
Job Inside Sales at eGain Communications
Industry Computer Software
Experience
eGain Communications Language InstructorALA
Education
University of California, Irvine
eGain Communications Language InstructorALA
Education
University of California, Irvine
Margaret Buss's eGain Communications Experience 1997 - 2001
Job Administrative Assistant at FirstOnScene LLC
Industry Accounting
Experience
FirstOnScene LLC January 2013 - Present
Marin Summer Theater June 2013 - August 2013
The Bay Institute May 2007 - December 2010
Photo TLC 2004 - 2005
Riverdeep 2003 - 2004
eGain Communications 1997 - 2001
Skills
Accounts Payable
Education
Santa Rosa Junior College 2011 — 2014
Accounting, Art
FirstOnScene LLC January 2013 - Present
Marin Summer Theater June 2013 - August 2013
The Bay Institute May 2007 - December 2010
Photo TLC 2004 - 2005
Riverdeep 2003 - 2004
eGain Communications 1997 - 2001
Skills
Accounts Payable
Education
Santa Rosa Junior College 2011 — 2014
Accounting, Art
Vatsal Gupta's eGain Communications Experience July 2012 - April 2014
Job MIS Graduate Student | Student Worker at Texas A&M University
Industry Information Technology and Services
Experience
eGain Corporation August 2014 - May 2015
eGain Communications July 2012 - April 2014
Skills
Core Java, Java, SQL, Java Enterprise Edition, Servlets, JSP, REST, JavaScript, HTML, AJAX, PHP, Bootstrap, J2EE Application..., CSS3, CSS Javascript, PhpMyAdmin, PHP4/5, WAMP, T-SQL, T-SQL Stored Procedures, Spring, CodeIgniter, Agile Methodologies, JIRA, C, C++, Microsoft Office, Oracle, MySQL, CSS
Education
Texas A&M University 2015 — 2017
Master’s Degree, Management in Information Systems, 4.0
National Institute of Technology Surat 2008 — 2012
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering, 8.74
SDS convent school lalitpur 1995 — 2006
High School, Science
eGain Corporation August 2014 - May 2015
eGain Communications July 2012 - April 2014
Skills
Core Java, Java, SQL, Java Enterprise Edition, Servlets, JSP, REST, JavaScript, HTML, AJAX, PHP, Bootstrap, J2EE Application..., CSS3, CSS Javascript, PhpMyAdmin, PHP4/5, WAMP, T-SQL, T-SQL Stored Procedures, Spring, CodeIgniter, Agile Methodologies, JIRA, C, C++, Microsoft Office, Oracle, MySQL, CSS
Education
Texas A&M University 2015 — 2017
Master’s Degree, Management in Information Systems, 4.0
National Institute of Technology Surat 2008 — 2012
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering, 8.74
SDS convent school lalitpur 1995 — 2006
High School, Science
Kiran (Gautam)'s eGain Communications Experience January 2007 - May 2011
Job
Industry Information Technology and Services
Experience
eGain Communications January 2007 - May 2011
Skills
Microsoft Office, Java, J2EE, JSP, Servlets, Eclipse, SQL Server 2005/2000, JBoss, Spring, Hibernate, Struts, HTML/XML, SQL, Tortoise SVN, SDLC, Windows, IIS
Education
Nagpur University 2000 — 2005
Bachelor of Engineering (B.E.), Computer Technology
eGain Communications January 2007 - May 2011
Skills
Microsoft Office, Java, J2EE, JSP, Servlets, Eclipse, SQL Server 2005/2000, JBoss, Spring, Hibernate, Struts, HTML/XML, SQL, Tortoise SVN, SDLC, Windows, IIS
Education
Nagpur University 2000 — 2005
Bachelor of Engineering (B.E.), Computer Technology
Dheeraj Yadla's eGain Communications Experience July 2012 - May 2015
Job Graduate Student at Carl H Lindner College of Business
Industry Information Technology and Services
Experience
eGain Communications July 2012 - May 2015
Skills
C++, SQL, C, Java, XML, JavaScript, HTML
Education
University of Cincinnati College of Business 2015 — 2016
Master’s Degree, Information Systems
Maulana Azad National Institute of Technology 2008 — 2012
Bachelor of Technology (B.Tech.), Metallurgical Engineering
eGain Communications July 2012 - May 2015
Skills
C++, SQL, C, Java, XML, JavaScript, HTML
Education
University of Cincinnati College of Business 2015 — 2016
Master’s Degree, Information Systems
Maulana Azad National Institute of Technology 2008 — 2012
Bachelor of Technology (B.Tech.), Metallurgical Engineering
Hewlett-Packard
SAP
Symantec
Intuit
HP
salesforce.com
Bloomberg LP
Autodesk