Elan Financial Services
Industry: Financial services company
DescriptionCustomer service: 1 (800) 872-2657 CEO: Andrew Cecere (Apr 18, 2017–) Founded: 1863, United States of America Parent organization: U.S. Bancorp Subsidiaries: U.S. Bancorp Fund Services, LLC,
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Elan Financial Services Employees
Coventry Health Care, an Aetna Company 2011 - 2013
Alcoa April 2011 - November 2011
Community Care Behavioral Health December 2006 - June 2009
Elan Financial Services July 2004 - February 2005
Fiserv, Inc. August 2001 - September 2003
Skills
Business Analysis, Business Process, Process Improvement, Software Documentation, Windows XP, Analysis, Windows 7, Visio, Call Centers, CISCO I - Network..., CISCO II - Routing..., PC Hardware, Requirements Analysis, Integration
Education
Robert Morris University
Bachelor of Science in Business Administration, Management Information Systems
US Bank November 2009 - Present
Elan Financial Services 2009 - Present
US Bank September 2005 - November 2009
Skills
Banking, Business Analysis, Portfolio Management, Retail Banking, Relationship Management, Program Management, Credit Cards, Credit, Vendor Management, Payments, Financial Services
Education
Northwestern University 1984 — 1988
Bachelor of Arts (BA), Political Economy
Elan Financial Services May 2012 - Present
Elan Financial Services May 2010 - May 2012
Abercrombie & Fitch May 2009 - May 2010
Skills
Banking, Sales, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Project Management, Lotus Notes, Marketing, Credit Cards, Credit, Relationship Management
Education
Slippery Rock University of Pennsylvania 2005 — 2009
Bachelor of Science Business Administration, Marketing
Elan Financial Services May 2007 - Present
SEI Meetings & Incentives April 1999 - May 2007
Floors Inc. January 1998 - April 1999
Skills
Payments, Banking
Education
Avalon Vocational Technical 1990 — 1991
Associate's Degree
Tarrant County College
Associate's Degree, Business Administration and Management, General
ELAN FINANCIAL SERVICES May 2015 - Present
Advanced Programming Group, Inc - JMFA 2011 - April 2015
SOFTWORLD, INC November 2007 - October 2010
PENDUM, INC March 1999 - October 2007
BAI - BANK ADMINISTRATION INSTITUTE May 1986 - May 1994
Skills
Banking, Sales, Business Development, Executive, Senior, Staff Augmentation, Recruiter, Financial Services, ATM, Bank Equipment, Consulting, Sales, Financial Services, Staff Augmentation, Consulting, Business Development, Account Management, Business Analysis, Relationship Management, Vendor Management, ATM networks, New Business Development, Mergers & Acquisitions, Business Strategy, Leadership, Risk Management, Management, Recruiting, Sales Management
Education
University of Iowa
NOW Specialties, Inc. February 2015 - Present
Security Vault Works Inc. March 2013 - November 2014
Elan Financial Services April 2010 - March 2013
VWR International May 2009 - April 2010
Zale Corporation June 2001 - March 2009
Skills
Customer Service, Access, Retail, Sales, Process Improvement, Auditing, Vendor Management, Profit, Business Analysis, Team Building, Program Management, Operations Management, Forecasting, Project Management, Project Planning, Management, Leadership, Customer Satisfaction
Education
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Integrated Supply Chain & Operations Management, 3.75
Tarrant County College 1996 — 1999
Associates, Business
Elan Financial Services March 2008 - Present
Citizens Bank January 2003 - March 2007
Skills
Project Management, Sales, Product Management, Management, Project Planning, Operations Management, Account Management, Strategic Planning, CRM, Financial Analysis, Customer Service, Loans, Team Building, Leadership, Retail Banking
Education
Juniata College 1998 — 2002
B.A. in Communication / Arts, Communication, General
US Bank is the owner of Elan Financial Services and the MoneyPass Network is a Division of Elan. May 2005 - Present
Elan Financial Services 2005 - Present
Genpass, division of US Bank 2000 - 2005
MasterCard International October 1993 - August 2000
CoreStates Financial 1987 - 1993
Skills
Payments, ATM networks, Debit Cards, Electronic Payments, Cards, Banking, Credit, Product Management, Credit Cards, Networking, Payment Card Processing, Payment Systems, Retail Banking, Relationship Management, Merchant Services, Payment Cards, Mobile Payments, ACH, Acquiring, Transaction Processing, Payment Gateways, Financial Services, E-payments, ATMs, EMV
Education
Temple University 1975 — 1978
MPA, Public Administration, finance
LaSalle University 1968 — 1972
BA, Psychology/Social Sciences
Elan Financial Services April 2015 - Present
U.S. Bank February 2011 - March 2015
Skills
Customer Service, Banking, Accounting, Microsoft Office, Microsoft Excel, Outlook, Finance, Financial Analysis, Financial Reporting, Public Speaking
Education
Metropolitan State University 2009 — 2016
Bachelor's degree, Criminal Justice
Como Park Sr High 1987 — 2001
High school diploma, Required classes that students had to fulfill in order to graduate.
Saint Paul College-A Community and Technical College 1993 — 1995
Associate's degree, Bookkeeping
Philips September 2012 - Present
Philips July 2011 - September 2012
Siemens Water Technologies October 2007 - July 2011
Elan Financial Services June 2007 - August 2007
Skills
XP, Software Installation, Data Center, Technical Support, Servers, Security, Help Desk Support, Management, Databases, Laptops, BMC Remedy, Infrastructure, Blackberry, Active Directory, Troubleshooting, Process Improvement, Windows Server, Project Management, SAP, Hardware
Education
ITT Technical Institute 2005 — 2007
Associate in Specialized Technology Degree, Windows XP, Linux, Server 2003, etc.
University of Pittsburgh-Johnstown 2003 — 2004
Hitachi Data Systems April 2015 - Present
Strategic Business Systems, Inc. September 2012 - May 2015
Elan Financial Services January 2010 - September 2012
Wachovia June 2007 - June 2009
Healthcare Computer Corp. June 2005 - June 2007
Healthcare Computer Corp. September 2004 - June 2005
Enterprise Staffing Group January 2004 - September 2004
Harris Methodist Springwood Hospital May 2003 - November 2003
Skills
Project Management, Technical Writing, Non-profits, Event Planning, Detailed Organization, People Skills, Emergency Services, Information Technology, Visio, Microsoft Office, MS Project, Process Improvement, Vendor Management, Change Management, Project Planning, Lotus Notes, SharePoint, Business Analysis, Nonprofits, Training, Quality Assurance, Leadership, Microsoft Excel, Management, Program Management, PMP, Analysis, Telecommunications, Time Management, Integration, Databases, Software Development, Human Resources, Risk Management, PMO, Customer Service, Customer Satisfaction, Budgets, Software Documentation, SDLC, Microsoft Project
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Master's, Project Management
Texas A&M University 1995 — 1998
BA, Anthropology
Elavon Financial Institution Solutions 2008 - Present
Elan Financial Services December 2000 - 2008
Affiliated Computer Systems September 1999 - 2000
Affiliated Computer Systems August 1989 - 1999
Skills
Banking, Debit Cards, Relationship Management, Merchant Services, Payment Card Processing, Customer Service, Cross Selling, Electronic Payments, Credit, Payment Systems, Financial Services, Credit Cards, ATM networks, Payments
Education
Oklahoma Christian University 1980 — 1983
Bachelor's degree, Marketing/Marketing Management, General
Walt Disney World June 2015 - Present
Lyft January 2014 - Present
SeaWorld Parks & Entertainment August 2014 - January 2015
Walt Disney World May 2014 - January 2015
CCAC August 2013 - May 2014
East Liberty Presbyterian Church December 2012 - May 2014
Elan Financial Services November 2010 - November 2012
St Peter's / Allegheny Open Arms United Church of Christ September 2007 - November 2012
Evenings in Quarantine: The Zombie Opera February 2011 - October 2011
PNC Financial Services Group March 2010 - November 2010
Skills
Musical Theatre, Music, Piano Performance, Keyboardist, Pianist, Choral, Vocal Performance, Vocal Training, Vocal Coaching, Conducting, Accompanying, Church Music, Gospel, Sight Reading, Cabaret, Show Production, Stage Performance, Financial Analysis, Audit Support, Banking, Accounting Research, Financial Accounting, Accounting, Accounts Payable, Accounts Receivable, Access, Microsoft Office, SOX, PeopleSoft, Spreadsheets, Monthly Closing, General Ledger..., Business Knowledge, Cashiering, Lotus Notes, Cash Handling, Corporate Communications, Eye For Detail, Persistance, Client Experience, Customer Relations, Customer Service, Client Loyalty, Client Care, GAAP, Financial Regulation, Fair Lending, Document Analysis, Account Reconciliation, Real Estate
Education
Community College of Allegheny County 2007 — 2014
Associate of Science, Business Management, 3.5
Bishop Guilfoyle High School 2000 — 2004
Diploma
Elan Financial Services February 2009 - Present
US Banccorp September 2007 - February 2009
Elan Financial Services August 2006 - September 2007
U.S. Bank July 2004 - August 2006
USBank 2004 - 2005
Skills
Banking, Relationship Management, Vendor Management, Portfolio Management, Cross-functional Team..., Business Development, Program Management, Credit, Account Management, Payments, Commercial Banking
Education
Bethel University 1992 — 1996
BA, Marketing
JPMorgan Chase December 2007 - Present
Elan Financial Services 2005 - 2007
USBank 2003 - 2007
Skills
Credit Cards, Banking, Retail Banking, Credit, Credit Risk, Financial Risk, Risk Management, Portfolio Management, Financial Services, Operational Risk, Credit Analysis, Loans, Commercial Banking, Financial Analysis, Mortgage Lending, Operational Risk..., Fraud
Education
Penn State University 1997 — 2002
International Business and Marketing, International Economics
Elan Financial Services January 2013 - Present
U.S. Bank August 2011 - January 2013
Capital Advisors Group June 2009 - June 2011
AllianceBernstein July 2007 - March 2009
Wolff Olins August 2006 - July 2007
Skills
Email Marketing, Public Relations, Marketing Communications, CRM, Marketing, Event Planning, Project Management, Direct Mail, Strategic Planning, Newsletters, Event Management, Graphic Design, InDesign, Proposal Writing, Sales, Trade Shows, Vendor Management, Product Development
Education
Bentley University
Bachelor of Science, Business Management with Emphasis in Marketing
Elan Financial Services November 2011 - Present
Cenntennial Fine Wines Spirits June 2010 - November 2011
Continential Truck Driving Training School March 2009 - May 2009
JP Morgan Chase July 1994 - January 2009
Skills
Banking, Vendor Management, Business Analysis, Project Management, Management, Operations Management, Access, Lotus Notes, Project Planning, SharePoint, Microsoft Office, Quality Control, Microsoft Excel, Team Building, Training, Leadership
Education
Cedar Valley College 2011 — 2012
Certification, Logistics, Materials, and Supply Chain Management
Grambling State University 1984 — 1989
BS, Criminal Justice
W.A.M.M. -World Alliance for Most Ministries February 2009 - Present
US Bank November 2005 - Present
Firstar Bank-Milwaukee July 1994 - September 1994
Firstar Bank - Milwaukee June 1992 - July 1994
Elan Financial Services January 1987 - July 1992
First Wisconsin National Bank January 1974 - January 1987
Education
Oakwood College 1968 — 1971
Secondary Education
Milwaukee Area Technical College
Marketing
Oakwood Academy
Oakwood College
Secondary Education
Elan Financial Services November 2014 - Present
Target November 2012 - November 2014
Rivers Casino June 2009 - November 2012
Target January 2005 - June 2009
Target January 2001 - January 2005
Skills
Investigations, Surveillance, CCTV, Gaming, Customer Service, Team Building, Compliance, Microsoft Office, Excel, Employee Relations, Inventory Management, Scheduling, Word, Budgeting, PowerPoint, Physical Security, Supervisory Skills, Problem Solving, POS, Coaching, Security, Retail, Hiring, Loss Prevention, Performance Management, Photoshop, Planning, Mentoring, Writing, Promotions, Interviewing, Policy, Payroll, Asset Protection, Management, Protection, Store Management, Negotiation, Inventory Control, Casino, Criminal Justice, Outlook, Talent Acquisition, Shrinkage, Leadership Development, Security Operations, Private Investigations, Interviews, Process Scheduler, Interrogation
Education
Community College of Allegheny County
Criminal Justice
Ryder System, Inc. January 2015 - May 2015
HJ Heinz December 2013 - September 2014
HJ Heinz February 2013 - December 2013
HJ Heinz September 2010 - February 2013
HJ Heinz October 2005 - September 2010
Elan Financial Services March 2003 - October 2005
Skills
Warehousing, Transportation, Logistics, Transportation..., Supply Chain, Shipping, Cross-functional Team..., Supply Chain..., Analysis, Demand Planning, 3PL, Warehouse Management, Management, Supply Chain Management, SAP, Logistics Management, Operations Management, Freight, Food Industry, BPCS, Transportation Planning, Supply Chain Operations, LTL, Truckload
Education
Robert Morris University 1998 — 2002
Bachelor of Information Sciences
Elan Financial Services April 2013 - Present
TD Bank USA September 2008 - March 2013
GE Money November 2006 - 2008
GE Consumer Finance June 2003 - 2006
GE Commercial Finance June 2001 - June 2003
Skills
Six Sigma, Account Management, Profit & Loss Management, Product Integration, Credit, New Business Development, Relationship Management, P&L Management, Cross-functional Team..., Income Statement, Leadership, CRM, Program Management, Management, Sales, Business Development, Strategy, Financial Services
Education
University of Iowa 1997 — 2001
Bachelor in Business Management, Human Resources
Elan Financial Services October 2013 - Present
Lowe's Home Improvement August 2012 - October 2013
Rivers Casino August 2009 - August 2012
Sears Holdings Corporation May 2007 - August 2009
Skills
Security, Investigation, Loss Prevention, Fraud, Private Investigations, Surveillance, Interrogation, Interviews, Certified Fraud Examiner, Physical Security, CCTV
Education
University of Pittsburgh 2001 — 2010
BS, Psychology, concentrations in Sociology, Bio-psychology and Business
Elan Financial Services February 2013 - Present
Elan Financial Services June 2007 - February 2013
US Bank January 2000 - June 2007
Skills
Banking, Visio, Project Management, Process Improvement, Program Management, Telecommunications, Vendor Management, Change Management, SDLC, Business Analysis, Integration, Analysis, Requirements Analysis, PMP, Business Process..., Requirements Gathering, Risk Management, Software Documentation, MS Project, Software Project..., SharePoint, Disaster Recovery, IT Management, Business Requirements, Transaction Processing, Debit Cards, Sales Support Tools, Technical Writing, Business Intelligence, IT Strategy, ITIL, Project Delivery
Education
Robert Morris University 2001 — 2007
Bachelor of Science (BS), Management Information Systems, General
Pittsburgh Technical Institute 1998 — 2000
Associate's degree, Computer Systems Networking and Telecommunications
DreBo America July 2011 - Present
Elan Financial Services March 2006 - December 2008
Skills
Sales Management, Account Management, Sales Operations, Business Development, Sales, Customer Service, New Business Development, Salesforce.com, Customer Satisfaction, CRM, Management, Marketing, Customer Retention, Microsoft Office, Strategic Planning
Education
Robert Morris University 2003 — 2007
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services, 3.2 GPA
Elan Financial Services January 2012 - Present
Elan Financial Services May 2007 - December 2011
Genpass Technologies December 2004 - May 2007
Fiserv November 2002 - October 2004
EDS Corporation December 1998 - November 2002
Skills
Process Improvement, Banking, Vendor Management, Financial Analysis, Business Analysis, Credit, Management, Accounting, Operations Management, Cash Management, Change Management
Education
LeTourneau University 1999 — 2002
Bachelor of Business Administration (BBA), Accounting and Finance
Elan Financial Services June 1979 - Present
U.S. Bank 1979 - Present
Skills
Risk Management, Process Improvement, Vendor Management, Call Centers, Payments, Retail Banking, Credit, Commercial Banking, Branch Banking, Credit Analysis, Performance Management, Financial Analysis, Team Building, Credit Cards, Financial Services, Product Management, Account Management
Education
Milwaukee Area Technical College 1980 — 1982
Associate's degree, Business Administration and Management, General
1979 Bay View High School Graduate, Bay View, Wisconsin
General High School
Elan Financial Services April 2014 - Present
First Data Corporation May 2011 - May 2013
First Data Corporation May 2009 - May 2011
First Data Corporation January 1995 - May 2009
Skills
Electronic Payments, Credit Cards, Payment Card Processing, Solution Selling, Relationship Management, Strategic Partnerships, Salesforce.com, Payments, Financial Services, Account Management, Strategy, Selling, Retail Banking, E-commerce, Payment Systems, Vendor Management, Business Development, Merchant Services, Business Analysis, Mobile Payments, Management, Analytics, CRM, Credit, Executive Management, Consulting, Sales Process, Operational Excellence, Sales Operations, Call Centers, Debit Cards, E-payments, Risk Management, Product Management, B2B, Lead Generation, Cards, Banking, SaaS, Sales Presentations, Direct Sales, Business Relationship..., Sales
Education
Webster University in Columbia, SC 2007 — 2009
Master's Degree, Counseling Psychology
Webster University 2006 — 2008
MA, Professional Counseling, 4.0
Benedict College 1973 — 1977
Bachelor of Arts (BA), Sociology, 3.1
Benedict College 1973 — 1977
Sociology
Mylan March 2015 - Present
mcaConnect May 2013 - March 2015
BNY Mellon May 2012 - April 2013
Elan Financial Services April 2008 - April 2012
Enterprise Rent-A-Car June 2006 - March 2008
Giant Eagle March 2003 - July 2005
Skills
Microsoft Dynamics ERP, Project Management, Visio, Project Planning, Business Analysis, MS Project, Agile Methodologies, Functional Design, Microsoft Excel, Customer Service, PowerPivot, Microsoft Office, Data Analysis, Microsoft Word, PowerPoint, Strategic Planning, Business Process..., Data Mining, Systems Analysis, SDLC, SQL
Education
Duquesne University 2010 — 2013
Master's of Business Administration, Management Information Systems, General
PMI course University of Pittsburgh 2008 — 2008
Indiana University of Pennsylvania 2002 — 2006
Bachelor of Science, Business Management
United Surgical Partners International, Inc May 2014 - Present
The Hartford October 2006 - September 2010
Elan Financial Services April 2004 - October 2006
EDS September 1998 - April 2003
Independent Bank May 1993 - August 1998
ALFORD INSURANCE AGENCY June 1981 - May 1993
Skills
Customer Service, Invoicing, Project Management, Sales Management, Accounts Payable, Payroll, Strategic Planning, Team Building, Account Management, Relationship Management, Process Improvement, Selling, Data Entry, Banking, Customer Satisfaction, Marketing, Sales, Time Management, Operations Management, Human Resources, Workers Compensation, Insurance, Coaching, Training, Vendor Management, Accounting, Financial Analysis, Leadership, Business Analysis, Microsoft Word, Outlook, Life Insurance
Education
Texas A&M University-Commerce
Bachelor of Arts (B.A.), Education, 3.4 of 4.0
Texas Women's University
Collin County Community College
Elan Financial Services March 2015 - Present
US Bank Home Mortgages March 2013 - Present
US Bank May 2011 - February 2013
Intelenet Global Services November 2008 - May 2010
OfficeMax October 2005 - November 2008
Skills
Criminal Justice, Minor mass communication, Training, Public Speaking, Interviews, Fraud, Security, Supervisory Skills, Risk Assessment, Loss Prevention, Policy, Conflict Resolution, Physical Security, Critical Thinking, Report Writing, Call Centers, Credit, Customer Satisfaction, Customer Service, Leadership, Loans, Microsoft Office, Banking, Management, Mortgage Lending, Sales, Team Leadership, Team Building
Education
Bemidji State University 2005 — 2007
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Rainy River Community College 2003 — 2005
Associate of Arts (AA), General Studies
Elan Financial Services March 2015 - Present
Elan Financial Services January 2013 - March 2015
Sam's Club October 2012 - April 2013
US Bank November 2010 - December 2012
Costco Wholesale October 2011 - December 2011
Sam's Club September 2008 - April 2011
Carroll College September 2008 - December 2009
Stillwater Police Department September 2006 - May 2007
Skills
Customer Service, Microsoft Excel, PowerPoint, Data Entry, Microsoft Word, Access, Microsoft Office, Outlook, Financial Analysis, Data Analysis, Time Management, Spreadsheets, Inventory Management, Sales, Leadership, Teamwork, Accounting, Insurance, Finance, Organization, Banking, Research
Education
Carroll University 2007 — 2009
BS, Finance
Oklahoma State University 2005 — 2007
Business
Elan Financial Services July 2015 - Present
Nicolet National Bank November 2009 - July 2015
NWTC Educational Foundation Board 2012 - 2014
M&M Area Community Foundation January 2010 - 2014
Promontory Interfinancial Network 2007 - 2009
Elan Financial Services 1997 - 2007
M&I Bank 1990 - 1996
Skills
Banking, Credit, Small Business Lending, Credit Cards, Investments, Loans, Customer Service, Treasury Management, Commercial Lending, Financial Analysis, Portfolio Management, Retail Banking, Financial Risk, Strategic Planning, Cash Management, Commercial Banking, Team Building, Debit Cards, Consumer Lending, Credit Risk, Credit Analysis, Mortgage Banking, Mortgage Lending, Wealth Management, Risk Management, Cross Selling, Financial Services, Lines Of Credit, Relationship Management, SBA, Loan Origination, Internet Banking, Financial Institutions, Commercial Mortgages, Payments, Merchant Services, Asset Based Lending, ACH, Deposits, Branch Banking, Treasury Services, Credit Unions, Finance, Leadership, Management, Business Development
Education
University of Wisconsin-Madison - School of Business 2013 — 2015
Graduate School of Banking
University of Wisconsin-Marinette 1984 — 1986
AA, Business
Concordia University-Wisconsin
BS, Communication
Elan Financial Services January 1999 - Present
Skills
Business Analysis, Product Management, Management, Team Building, Strategic Planning, Business Development, Leadership, Process Improvement, Risk Management, Vendor Management, Payments, Credit Cards, Relationship Management, Sales Management, Operations Management, Credit, Financial Services, CRM
Education
The University of Texas at Arlington 1981 — 1984
The University of Texas at Arlington
UPMC October 2013 - Present
Duquesne University August 2011 - August 2013
Avery Dennison March 2010 - September 2011
Avery Dennison July 2008 - March 2010
Elan Financial Services 2006 - 2007
Skills
Process Improvement, Product Development, Packaging, New Business Development, Sales Management, Strategic Planning, Merchandising, Program Management, Research, Marketing Strategy, Leadership, Cross-functional Team..., Project Management, Sales Operations, PowerPoint, Customer Satisfaction, Marketing, Sales, Public Speaking, Customer Service, Team Building
Education
Duquesne University 2012 — 2013
BSN, Nursing
Community College of Allegheny County 2011 — 2012
Nursing Prerequisites
Allegheny College 1999 — 2003
BA, Art History
Elan Financial Services May 2009 - Present
Skills
Project Planning, Project Management, Financial Analysis, Financial Accounting, Customer Service, Emerging Technologies, ATM Technology, ATM networks, Close Attention to..., Business Analysis, Vendor Management, Program Management, PMP, Banking
Education
Colorado State University-Pueblo 2008 — 2010
Bachelor's degree, Finance and Financial Management Services
PSCU June 2013 - Present
Vantiv June 2007 - June 2013
Vantiv (Town North Bank) June 2007 - July 2010
Fidelity National Information Services April 2005 - March 2007
Elan Financial Services July 2000 - January 2002
Bank of America December 1998 - July 2000
advanced within the company June 1996 - July 2000
Nations Bank 1997 - 1998
Skills
Visio, Microsoft Excel, Databases, Data Analysis, Business Analysis, Credit Cards, SharePoint, Banking, Customer Service, Process Improvement, Software Documentation, Microsoft Office, Project Management, Waterfall, SDLC, SQL, Requirements Gathering, Requirements Analysis, Analysis, Business Requirements, Training, PowerPoint, Debit Cards, Management, MS Project, First Data, Risk Management, Access, Testing, Vendor Management
Education
Texas A&M University 2002 — 2004
S, Technology Management
Texas A&M University-Commerce 2002 — 2004
Bachelor of Science, Technology Management
Texas A&M University-Commerce 2002 — 2004
Bachelor of Science (B.S.), Technology Management
Arise Virtual Solutions Inc. November 2014 - Present
Elan Financial Services November 2012 - Present
Comcast Cable May 2009 - June 2012
Comcast Cable October 2006 - May 2009
Comcast Cable December 2004 - October 2006
Comcast Cable December 2003 - December 2004
Skills
Banking, Retail Banking, Customer Service, Technical Support, Customer Support, Help Desk Support, Troubleshooting, Management, Networking, Training, Call Centers, Coaching, Strategic Planning
Education
University of Pittsburgh 1993 — 1999
Information Science/Studies
Penn Hill Senior High School 1990 — 1993
Diploma, College Prep
Elan Financial Services October 2004 - Present
Community First Bankshares, Inc (Bank of the West) March 1997 - October 2004
Norwest Bank (Wells Fargo) May 1978 - March 1997
Skills
Banking, Marketing Strategy, Strategic Planning, Vendor Management, Marketing, Debit Cards, Business Development, Product Management, Database Marketing, Sales Management, New Business Development, Multi-channel Marketing, Product Development, Product Marketing, Direct Marketing, Account Management, Mergers, Business Analysis, Program Management, Change Management, Strategy, Small Business Lending, Sales, Contract Negotiation, Portfolio Management, Merchant Services, Financial Analysis
Education
Concordia College 1976 — 1980
Bachelor of Arts (BA)
Elan Financial Services March 2015 - Present
U.S. Bank August 2012 - Present
IBERIABANK December 2010 - August 2012
Raising Cane's Chicken Fingers January 2004 - November 2010
Skills
Customer Service, Leadership, Inventory Management, Banking, Strategic Planning, PowerPoint, Retail, Microsoft Word, Sales, Customer-focused Service, Teamwork, ServSafe, Microsoft Excel, Microsoft Office, Cash Management, ATM Reconciliation, Retail Banking, Financial Analysis, Restaurant Management, Windows 7, Outlook, Windows XP Pro
Education
University of Louisiana at Lafayette 2003 — 2006
Bachelor of Science (B.S.), Business Administration (Management)
University of Louisiana at Lafayette 1998 — 2003
BGS, Marketing and Legal Studies
Elan Financial Services May 2006 - Present
Citizens Bank November 2002 - May 2006
Skills
Consulting, Product Development, Operations Management, Operating Budgets, Project Planning, Client Liaison, Customer Service, New Business Development, Microsoft Office, Microsoft Excel, Retail Banking, Business Process..., Financial Services, Payment Card Processing, Training, Electronic Payments, Telecommunications, Customer Satisfaction, Team Leadership, Payments, Team Building, Debit Cards, Change Management, Product Management, Banking, Project Management, Sales, Call Centers, Management, Payment Systems, Leadership, ATM networks, Customer Experience, Troubleshooting, Software Development, Microsoft Word, Process Improvement, Merchant Services, Access, Visio, Analysis, CRM, Security, Cross Selling, Core Banking, Credit Cards, Business Analysis, Forecasting, Risk Management, Strategic Planning
Education
Robert Morris University 1998 — 2002
Bachelor of Arts (B.A.), Communication and Media Studies
Elan Financial Services August 2011 - Present
Elan Financial Services November 2009 - July 2011
US Bank June 2009 - November 2009
US Bank March 2007 - June 2009
US Bank January 2006 - April 2007
Greentree Servicing July 2005 - January 2006
Skills
Banking, Payments, Project Management, Business Analysis, Credit Cards, Process Improvement, Debit Cards, Business Strategy, Requirements Analysis, Marketing Strategy, Risk Management, Marketing, Business Development, Vendor Management, Sales Management, Contract Negotiation, Management Consulting, Strategic Planning, Operations Management, Program Management, Relationship Management, Credit, Financial Analysis, Visio, Process Flow..., Building Relationships, EFT Processing
Education
Development Project Management Institute - Moneterey Institute of International Studies 2005 — 2005
Certificate, Development Project Management
Hobart and William Smith Colleges 2000 — 2004
B.A., Asian Studies, Religious Studies, International Relations
Breck School 1985 — 1999
High School Diploma
Elan Financial Services November 2007 - Present
U.S. Department of Labor October 2005 - October 2007
Skills
Process Improvement, Program Management, Customer Service, Project Management, Strategic Planning, Team Building, Business Analysis, Account Management, Operations Management, Management, Public Speaking, Leadership, Sales
Education
Texas A&M University-Commerce
Bachelors of Science, Business with a minor in Human Resources
Oklahoma State University 2002 — 2005
Berkner High School 1999 — 2002
University of Oklahoma
Elan Financial Services Assistant ManagerCitizens Bank2002 - 2005
Skills
Banking, Debit Cards, Credit Cards, Payment Card Processing, Payments, Credit, Electronic Payments, Commercial Banking, Loans, Retail Banking, Vendor Management, Business Analysis, Relationship Management, Financial Services, Process Improvement, Core Banking, Cash Management, Change Management, Strategic Planning, Program Management, Call Centers, Risk Management, Payment Systems, Portfolio Management, PMP, SDLC, CRM, Visio, Requirements Gathering, Customer Experience, Project Management, MS Project, Product Management, Leadership, Management, Team Building, Operations Management
Education
Waynesburg University 2007 — 2009
MBA, Concentration in Finance
Slippery Rock University of Pennsylvania 1998 — 2002
BSBA, Marketing
St. Edward High School April 2014 - Present
Elan Financial Services September 2012 - April 2014
Lakewood Recreation 2006 - 2012
Skills
Microsoft Office, Customer Service, Technical Support, Microsoft Excel, PowerPoint, Raiser's Edge, Outdoor Education
Education
Baldwin-Wallace College 2009 — 2012
Bachelor of Arts (B.A.), History
Elan Financial Services March 2014 - Present
Vantiv May 2012 - March 2014
PSCU Financial Services May 2007 - September 2012
Discover Financial Services June 2006 - May 2007
Discover Financial Services January 2004 - March 2006
Western Union 1998 - 2002
Skills
Payments, Credit Cards, Debit Cards, New Business Development, Electronic Payments, Banking, Payment Systems, Cards, Risk Management, Payment Processing, Mobile Payments, Credit Card Processing, Portfolio Management, Call Center, E-commerce, Debit, Financial Services, Early Adoption, Transition Management, Team Leadership, Branch Transformation, Emerging Technologies, Tokenization, ATM Network, ATM Managed Services, EFT Processing, EMV, Merchant Card Processing, Merchant Banking, Automated Integrated..., Professional Networking
Education
University of Central Arkansas 1980 — 1984
BBA, Business Administration
Elan Financial Services December 2009 - Present
First National Bank of Omaha 2007 - October 2009
First National Bank of Omaha January 2006 - February 2007
InfiCorp 2004 - 2006
Citigroup, Inc. 1997 - 2004
First Data 1993 - 1996
Skills
CRM, Credit Cards, Cross-functional Team..., Marketing, Marketing Strategy, Product Management, Product Marketing, Relationship Management, Strategy, Vendor Management, Portfolio Management, Product Development
Education
The University of Dallas 2000 — 2003
MBA, Marketing
Purdue University
Bachelor of Science, Organizational Leadership and Supervision
ICBA TCM Bank October 2007 - Present
nFinanSe January 2007 - October 2007
Elan Financial Services 2003 - 2006
Education
La Roche College 1980 — 1985
Shoreline, a Gemalto company November 2014 - Present
Elan Financial Services May 2013 - October 2014
Shoreline Business Solutions January 2008 - May 2013
Wachovia Bank December 2004 - January 2008
Wachovia Bank July 2002 - December 2004
Computer Education Services Corporation July 2001 - July 2002
PSI Net March 1999 - April 2001
Harcourt Health Science Publishers October 1994 - December 1998
Skills
Negotiation, Product Marketing, Customer Satisfaction, Sales Presentations, Merchant Services, Business Development, Lead Generation, Territory Management, Pre-Paid Cards, Visa Debit/Credit Card..., MasterCard Debit/Credit..., EMV Card Production, Credit Cards, EMV, Building Relationships
Education
Appalachian State University 1989 — 1993
BS, Communications, Marketing Minor
Cary High School 1984 — 1988
HS Diploma
Elan Financial Services June 2014 - Present
U.S. Bank January 2010 - June 2014
JP Morgan Chase January 2008 - December 2009
JPMorgan Chase January 2006 - November 2007
Wells Fargo Bank January 2002 - October 2006
JPMorgan Chase January 1995 - December 2002
Skills
Relationship Management, Business Development, Banking, Financial Services, Small Business Lending, Commercial Banking, Loans, Credit, Portfolio Management, Credit Risk, Cash Management, Risk Management, Commercial Lending, Credit Cards, Due Diligence, Retail Banking, Business Planning, Credit Analysis, Mergers & Acquisitions, Financial Risk, Treasury Management, Salesforce.com, Sales
Education
University of St. Thomas 2012 — 2012
Mini-MBA, Project Management
Saint Cloud State University - G.R. Herberger College of Business 1989 — 1994
Bachelor of Science
Concordia Academny 1985 — 1989
High School
Elan Financial Services June 2007 - December 2008
Genpass Technologies July 2001 - December 2004
Education
Texas A&M University 1996 — 1999
Elan Financial Services January 2013 - Present
Elan Financial Services June 2011 - January 2013
Skills
Customer Service, Word, Microsoft Office, Excel, Microsoft Word, Banking
Education
The Evergreen State College 1999 — 2003
Bachelor of Arts (B.A.), International/Global Studies
Elan Financial Services June 2012 - Present
Elan Financial Services June 2012 - Present
Elan Financial Services April 2008 - June 2012
PNC Financial Services Group March 2007 - April 2008
PNC Financial Services Group 2006 - 2007
Skills
Account Management, New Business Development, Project Management, Marketing, Sales, Business Analysis, Leadership, Training
Education
PMCenters USA: University of Pittsburgh 2009 — 2009
Master's Certificate Track: Preparation for PMP Certification, Project Management
Robert Morris University 1998 — 2002
BSBA, Marketing
Elan Financial Services
Skills
Change Management, Program Management, Process Improvement, Banking
Education
Marquette University
MasterCard Worldwide May 2012 - Present
PSCU Financial Services September 2006 - January 2012
JMFA 2004 - 2006
Elan Financial Services 2002 - 2004
Certegy 1994 - 2002
ADP Dealer Services 1991 - 1993
MAI Basic Four 1987 - 1991
Morgan Bank 1983 - 1987
Skills
Credit Cards, Banking, Leadership, Management, Sales, Financial Services, Strategic Planning, Risk Management, Credit, Electronic Payments
Education
Temple University 1983 — 1987
MBA, Finance
Villanova University 1974 — 1978
BS, Accounting
Preferred Primary Care Physicians June 2007 - Present
Elan Financial Services January 2000 - June 2007
Education
Pittsburgh Technical Institute 1998 — 2000
Alliant Energy January 2007 - Present
Summit Credit Union September 2002 - April 2006
Elan Financial Services September 1986 - April 2001
Skills
Training, Human Resources, Employee Benefits, New Hire Orientations, Performance Management, E-Learning, Employee Engagement, Employee Relations, Talent Management, Onboarding, Organizational..., Change Management, Succession Planning, Talent Acquisition, HRIS, Process Improvement, Leadership Development, Coaching, HR Policies, Organizational Design, Workshop Facilitation
Education
HR Certification Institute 2008 — 2008
PHR, Human Resources
Illinois State University 1979 — 1983
Bachelors, Marketing
Elan Financial Services November 2012 - Present
SBM Site Services, LLC May 2012 - November 2012
SBM Site Services, LLC October 2010 - May 2012
SBM Site Services, LLC October 2008 - October 2010
Bank of America November 2004 - October 2008
Virginia Communications Inc January 2007 - September 2008
Blockbuster Video November 2002 - October 2004
Skills
Sales, Marketing, Accounts Payable, Auditing, Quality Assurance, Recruiting, General Ledger, Credit, Finance, Programming, Directing, Process Engineering, Policy Analysis, Customer Service, Budgets, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Training, Operations Management, Program Management, Leadership, Management, Data Analysis, Financial Analysis, Integrity, Team Leadership
Education
Arizona State University West, Glendale 2006 — 2008
Bachelor of Science, Global Business; Leadership and Management; Business Law; Finance; Operations
Paradise Valley Community College 2003 — 2006
Associate's degree, Business Administration and Management, General
Elan Financial Services June 2012 - Present
PULSE November 2008 - June 2012
Washington Mutual July 2005 - August 2008
Core One Mortgage Corporation April 2004 - July 2005
Discover Financial Services December 2000 - December 2003
Mercury Finance Company April 1983 - December 2000
Skills
Product Management, Cross-functional Team..., Strategy, Business Development, Project Management, Product Development, Direct Marketing, Financial Services, SDLC, Credit Cards, Debit Cards, Product Lifecycle..., Marketing, Segmentation, Budgets, Vendor Management, Product Life Cycle..., Project Implementation, Smart Card Technology, Chip Card Issuance, EMV, Banking
Education
DePaul University 2001 — 2001
Certificate, Pennebaker Certificate Program in Interactive Marketing
DePaul University 1995 — 1997
Bachelor, Marketing
Elan Financial Services 1998 - Present
DRGW Rail Road Company 1985 - 1995
Southern Pacific Rail Road 1988 - 1994
Skills
Banking, Debit Cards, Process Improvement, Sales Management, Credit, Electronic Payments, Credit Cards, Project Management, Business Analysis, Payment Card Processing, Team Leadership, Account Management, Relationship Management, Payments, Vendor Management, Merchant Services, Financial Services, Mobile Payments, Call Centers, Product Management, Loans, Payment Systems
Education
Duquesne University 1972 — 1977
Bachelor of Science (BS), Business/Commerce, General
BS BUSINESS ADMN.
Elan Financial Services December 2008 - Present
Elan Financial Services May 2006 - December 2008
Fidelity Information Services June 2001 - May 2006
Certegy (became Fidelity National Information Services) May 2004 - June 2005
Certegy December 1998 - June 2001
Skills
Payments, Electronic Payments, Credit Cards, Debit Cards, Payment Systems
Education
St. Petersburg College
BS
Elan Financial Services July 2011 - Present
Elan Financial Services 2008 - 2011
Elan Financial Services 2006 - 2008
Skills
Debit Cards, Banking, Payments, Relationship Management, Credit Cards, Payment Systems, Vendor Management, Transaction Processing, Team Building, Mobile Payments, Credit, Electronic Payments, Retail Banking, Internet Banking, Cash Management, Process Improvement, Risk Management, ACH, Payment Gateways, Strategic Planning, Commercial Banking, Merchant Services, Payment Card Processing, Call Centers, Business Analysis, Portfolio Management, Cards, Financial Services, Program Management, Financial Institutions, Cross Selling, Financial Risk, Credit Unions, Small Business Lending, Consultative Selling, Contract Negotiation, Issue Resolution..., Project Management, Team Leadership, Training Course...
Education
Point Park University
Bachelors, Leadership
Elan Financial Services August 2008 - Present
ServiceLink 2004 - 2008
Highmark Blue Cross Blue Shield 2002 - 2004
Skills
PMP, MS Project, Vendor Management, Visio, Process Improvement, Process Engineering, Customer Relations, Problem Solving, SharePoint, Program Management, SDLC, Change Management, Portfolio Management, Team Building
Education
University of Pittsburgh
M.B.A., Management Information Systems
PNC Financial Services Group March 2006 - Present
Elan Financial Services August 2002 - March 2006
Fishback Financial Corporation August 1992 - August 2002
Education
The University of South Dakota 1997 — 2000
MS, Administrative Studies/Training
South Dakota State University 1992 — 1996
BS, Business Economics
Granite Falls High School 1978 — 1983
Home Director of SalesVeracity Payment Solutions2008 - 2009
Quad City Bank & Trust 2004 - 2008
Elan Financial Services 1991 - 2004
US Bank 1991 - 2004
Skills
Credit Cards, Electronic Payments, Credit, Banking, Commercial Lending, Merchant Services, Payment Card Processing, Marketing Strategy, Loans, Debit Cards, New Business Development, Payment Systems, Commercial Banking, Retail Banking, Payments, Credit Analysis, Relationship Management
Education
Saint Louis University 1968 — 1970
B.A., German, French, Education
College of St. Teresa
LaSalle High
Elan Financial Services June 2013 - Present
US Bank January 2011 - June 2013
Park Midway Bank July 2011 - January 2012
Marcus & Millichap December 2008 - November 2010
Keller Williams June 2005 - December 2008
Terra Development/General Contractors 2004 - 2006
Skills
SBA, Portfolio Management, Finance, Lines Of Credit, Loans, Commercial Real Estate, Real Estate Economics, Foreclosures, Relationship Management, Investments
Education
St. Cloud State University 2001 — 2005
Real Estate/Finance, Real Estate
PNC August 2011 - Present
Elan Financial Services June 2007 - July 2011
Crown Castle USA December 2006 - March 2007
Robert Half International May 2004 - May 2005
BNY Mellon August 2002 - May 2004
Skills
PMP, Six Sigma, Lean Operations, Microsoft Excel, Data Analysis, Process Improvement, Project Management, CRM, Program Management, Business Intelligence, Leadership, SDLC, Business Analysis, SharePoint, Banking, Team Leadership, Leadership Development, Cross Functional Team..., Cross-functional..., Strategic Leadership, Thought Leadership, Technical Leadership
Education
University of Pittsburgh 1998 — 2002
BA, Finance, MIS
Elan Financial Services December 2006 - Present
Per-Se Technologies February 2004 - December 2006
Skills
Program Management, Process Improvement, Payments, Vendor Management, Business Analysis, Access, Customer Service, Banking, Team Building, Strategic Planning, Debit Cards, Change Management, Electronic Payments
Education
California University of Pennsylvania 1997 — 2002
BS, Parks and Recreational Management
US Bank June 2015 - Present
Elan Financial Services October 2013 - Present
US Bank September 2011 - Present
U.S. Bank August 2014 - June 2015
Us bank April 2010 - March 2012
U.S. Bank January 2007 - March 2010
Judd Rentals January 1998 - January 2008
Deluxe MFG July 1998 - February 2007
Skills
Management, CRM, Time Management, Sales, Accounting, Coaching, Auditing, Research, Banking, Credit, Loans, Retail Banking, Credit Analysis, Consumer Lending, Credit Cards, Commercial Banking, Mortgage Lending, Small Business Lending, Cross Selling, Loan Origination
Education
Northwest Missouri State University 1991 — 1996
BS, Mass Communication
Specialized Marketing International 2006 - 2014
Eurpac 2006 - 2014
Elan Financial Services 2001 - 2006
Education
Langston University 1986 — 1990
Bachelor of Business Administration (B.B.A.), Accounting
Alternative EFT Solutions September 2011 - Present
Elan Financial Services March 2005 - July 2011
Genpass Technologies May 1998 - March 2005
Electronic Payment Services May 1997 - May 1999
Mellon Bank, Network Services May 1990 - May 1997
First National Bank of Boston March 1956 - May 1987
Skills
Sales Management
Education
Michigan State University 1985 — 1986
Certificate, Business Management, Certificate
Northeastern University 1964 — 1972
BS, Business
Elavon Financial Institution Solutions October 2007 - Present
Elan Financial Services March 1998 - October 2007
Skills
Asset Based Lending, Loans, Portfolio Management, Relationship Management, Credit, Merchant Services, Commercial Lending, Financial Services
Education
University of Sioux Falls 1982 — 1986
Bachelor of Arts (B.A.), Broadcasting Mass Communications & Marketing
Elan Financial Services August 2013 - Present
Fiserv 1990 - 2013
Skills
Microsoft Office, Adobe Professional, FrameMaker
Education
Messiah College
BA, Communication, General
Olinde's Furniture October 2012 - Present
Elan Financial Services August 2012 - October 2012
Sprint February 2012 - August 2012
Education
McNeese State University 2005 — 2011
Biochemistry
Elan Financial Services July 2001 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Mount Mercy College
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Wethersfield High School
Kforce Inc February 2015 - Present
Innosource October 2013 - May 2014
InnoSource August 2010 - October 2013
Elan Financial Services June 2010 - July 2010
Comcast Cable Communications Inc 2010 - June 2010
Comcast Cable Communications Inc November 2009 - April 2010
Comcast Cable Communications Inc August 2007 - November 2008
Comcast Cable Communications Inc August 2007 - August 2008
Skills
Troubleshooting, Customer Service, Windows 7, Technical Support, Active Directory, Help Desk Support, Windows XP, Management, Computer Hardware, Network Administration
Education
Pittsburgh Technical Institute 2002 — 2006
Associate's Degree, Multimedia Technologies