Electric Lightwave
Industry: Company
DescriptionElectric Lightwave, formerly known as Integra was a privately owned provider of fiber-based, carrier-grade networking, communications and technology solutions, headquartered in Vancouver, Washington, United States. Customer service: 1 (866) 468-3472 Technical support: 1 (800) 360-4467 Parent organization: Zayo Group Revenue: 538 million USD (2017) Headquarters: Vancouver, WA CEO: Marc Willency (Sep 8, 2015–)
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Electric Lightwave Employees
TelecomBroker4u Inc. February 2005 - Present
Electric Lightwave October 2003 - January 2005
XO Communications January 2002 - September 2003
AT&T January 1997 - April 2001
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Highline College 1991 — 1993
Associate's Degree, Business Administration and Management, General
Kentwood High School 1988 — 1990
Capgemini June 2015 - Present
Dunlaing Consulting, LLC January 2014 - May 2015
Verizon Enterprise Solutions January 2007 - December 2013
Verizon Business December 2007 - December 2008
MCI Communications January 2004 - November 2007
MCI Communications November 2001 - December 2003
BroadRiver Communications March 2000 - October 2001
Electric Lightwave November 1998 - February 2000
MCI Communications August 1989 - October 1998
Skills
Managed Services, Professional Services, Sales Management, Business Development, Enterprise Software, Strategy, Solution Selling, Strategic Partnerships, Strategic Planning, Start-ups, Business Alliances, P&L Management, Unified Communications, VoIP, CRM, Data Center, Cloud Computing, SaaS, Co-location, Sales, Direct Sales, Leadership, Channel Partners, Business Strategy, MPLS, Salesforce.com, Business Acumen, Sales Operations, Vendor Management, SIP Trunking, Selling, Security, Go-to-market Strategy, Wireless, Account Management, Marketing, Product Management, P&L Responsibility, Call Centers, Leadership Development, Management, Sales Acumen, Customer Insight, Financial Analysis, Cross-functional Team...
Education
Central Connecticut State University
Bachelor's Degree, Communications
Streamline Communications May 2014 - Present
Integra Telecom February 2013 - May 2014
FirstDigital Telecom June 2010 - January 2013
XO Communications January 2007 - October 2009
Electric Lightwave 2003 - 2007
WorldCom 1996 - 2003
Skills
Solution Selling, Internet Access, Colocation, Consultative Selling, Collocation, Managed Services, Private Line, Account Management, MPLS, Telecommunications, Long Distance, Hosted VoIP, T1, PRI, Voice Services, SIP Trunking, Hosted Services, Telecommunication..., DS3, Fiber, Metro Ethernet, Internet Services, PBX, Direct Sales, Telephony, Ethernet, VoIP, WAN, Contract Negotiations, Dark Fiber, IP, SIP, Salesforce.com, Avaya, Broadband, Business Services, Carriers, Channel Partners, Cloud Computing, Co-location, Contract Negotiation, Optical Fiber
Education
Salt Lake Community College 1990 — 1991
business
Taylorsville High School
EarthLink Business May 2014 - Present
EarthLink Business November 2012 - May 2014
EarthLink Business October 2007 - November 2012
New Edge Networks September 2005 - October 2007
H&R Block November 2002 - September 2005
Electric Lightwave August 1998 - May 2001
Hewlett-Packard November 1997 - August 1998
Rentrak Corp. September 1994 - November 1997
Skills
DSL, MPLS, WAN, T1, Frame Relay, VPN, Telecommunications, VoIP, IP, Cisco Technologies, Unified Communications, Ethernet, Managed Services, Network Design, Routing, SIP Trunking, LAN-WAN, Switches, Routers, SIP, ATM networks, BGP, Telephony, Co-location, Network Engineering, Cisco IOS, Metro Ethernet, Dos, Unix, Windows, Windows NT, Windows 7, Windows XP Pro, Linux, Novell, Novell Netware, Windows 2000, Windows Vista, SQL, Active Directory, Citrix, Software Installation, Information Technology, System Administration, Microsoft Exchange, Data Center, Technical Documentation, Troubleshooting, Employee Training, Metro Et
Education
Clark College 1990 — 1991
Netformx July 2011 - Present
Amdocs October 2008 - July 2011
Sigma Systems August 2007 - September 2008
The Strata Group January 2007 - September 2007
New Wave Communications September 2006 - January 2007
Concretio January 2006 - September 2006
CoManage March 2003 - April 2005
Eftia OSS Solutions April 2001 - March 2003
OSI 1998 - 2001
Electric Lightwave September 1996 - May 1998
Skills
OSS/BSS SME, Quality Improvement..., Telecommunications..., Telecommunications..., Telecommunications Cable, Mobile Portals, Personalization/Artifici..., Wireline, Leadership, Telecommunications, Cables, Wireless, Managed Services, Cloud Computing, Sales Process, Business Development, Project Management, New Business Development, Management, Sales Operations, Technical Product Sales, Open Source Software, Pre-sales, Solution Selling, Networking, Mobile Devices, Strategic Planning, Sales Management, Sales, Business Process, CRM, Channel Partners, Data Center, E-commerce, Enterprise Software, Entrepreneurship, Ethernet, Go-to-market Strategy, Integration, IP, MPLS, Product Management, Product Marketing, Professional Services, Program Management, SaaS, Sales Engineering, Salesforce.com, Start-ups, Strategic Partnerships
Education
Maryville University of Saint Louis 1987 — 1988
Bachelors, Business Admin
Jefferson College 1984 — 1986
Associates, Electronics/Telecommunications
CDK Global February 2015 - Present
Providence Health & Services February 2013 - March 2015
support.com August 2008 - February 2013
New Edge Networks April 2004 - July 2008
Electric Lightwave August 1998 - October 2001
Skills
VPN, Network Design, Software Installation, Testing, MPLS, Call Centers, Databases, Access, Program Management, Customer Service, Microsoft Office, Cloud Computing, TCP/IP, VoIP, SaaS, Cisco Technologies, Troubleshooting, Telecommunications, Wireless, IP, Technical Support, Operating Systems, Ethernet, Switches, Call Center, Networking, XP
Education
Clark College 2002 — 2004
Associate of Arts and Sciences (AAS), Data Networking and Telecommunications
Milwaukie High School 1988 — 1991
Diploma, Required
Integra 2012 - Present
Integra 2008 - 2012
Integra 2006 - 2008
Electric Lightwave 2000 - 2006
Salmon Creek Indoor Sports Arena 2002 - 2003
Electric Lightwave 1999 - 2000
iQCU/School Employees Credit Union 1998 - 1999
Table Trivia/Sabco 1994 - 1998
Skills
Telecommunications, PMP, Project Management, Project Planning, Event Planning, MS Project, Project Delivery, Service Delivery, Software Project..., Requirements Gathering, Salesforce.com, Risk Management, Business Process..., Business Process, Process Improvement, Visio, six sigma, Data Analysis, Building Relationships, Long-term Customer..., Relationship Management, Collaboration, Communication Skills, Vendor Management, Networking, Network Design, Circuit Design, Graphic Design, Wireless Networking, ITIL, Network Architecture, System Deployment, Integration, Cisco Technologies, Network Engineering, Data Center, Switches, Frame Relay, ATM networks, Cross-functional Team..., Training, SharePoint, Six Sigma
Education
Portland State University 2009 — 2010
NetDiverse October 2010 - Present
Bridger Partners October 2010 - Present
Integra Telecom August 2006 - January 2010
Electric Lightwave July 1998 - July 2006
Qwest Communications June 1993 - July 1998
Skills
SIP Trunking, VoIP, MPLS, Bandwidth Management, Bandwidth Optimization, Network Engineering, Unified Communications, Internet Services, Metro Ethernet, Ethernet over Copper, T1, Telecommunications..., High Availability, Reliability, Network Redundancy, Network Convergence, Network Load Balancing, Multi-Carrier..., Service Level Agreements, Enterprise Software, Optical Fiber, Cloud Computing, Network Architecture, Fiber Optics, Video Conferencing, IVR, Voice & Data Convergence, VPN, Network Design, Co-location, Networking, WiFi, Data Center, Broadband, Cellular Communications, Telephony, Managed Services, Long Distance, WAN, Computer Network..., Telecommunications, Cabling, Avaya, Wireless, Ethernet, IP, Sales Engineering, SIP, Wireless Networking, Cisco Technologies
Education
Montana State University-Bozeman 1988 — 1993
BS, Engineering - Industiral
AKT CPAs, Advisors, Consultants January 2015 - Present
Portland State University April 2014 - Present
Robert Half Management Resources June 2013 - January 2015
Nike 2012 - 2013
McCormick & Schmick's Seafood Restaurants 2007 - 2012
Jefferson Wells 2005 - 2007
PacifiCorp 2002 - 2005
Electric Lightwave 1999 - 2001
North Pacific Group 1996 - 1999
Precision Castparts 1995 - 1996
Skills
Compliance, Internal Audit, Process Improvement, SOX, Risk Assessment, Audit, Internal Controls, Auditing, Finance, Financial Analysis, Analysis, Enterprise Risk..., Financial Reporting, Sarbanes-Oxley Act, Budgets, Seeding, Accounting, General Ledger, Risk Management, Leadership, Strategic Planning, Inventory Management, Management, Financial Accounting, GAAP, IT Audit, Sarbanes-Oxley, Forecasting, Variance Analysis, US GAAP, Humor
Education
Regis University 1992 — 1994
MBA, International Business
St Mary's Central High School
The University of North Dakota
Accounting
University of Colorado at Colorado Springs
B.S., Accounting
SoTel Systems January 2013 - Present
Appia Communications,Voxitas January 2012 - January 2013
Appia Communications 2006 - January 2013
Security with Advanced Technology 2001 - 2006
Electric Lightwave 1995 - 2001
Skills
MPLS, Networking, VoIP, Telecommunications, SIP Trunking, Managed Services, Unified Communications, Telephony, IP, SIP, Solution Selling, T1, Direct Sales, WAN, Cloud Computing, Wireless, SaaS, PRI, Sales Management, Co-location, Cisco Technologies, Channel Sales, Sales, Data Center, Start-ups, Enterprise Software, Sales Operations, Business Development, Management, Professional Services, Strategic Partnerships, Selling, Leadership, Call Centers, Channel Partners, Video Conferencing, Hosted Services, Network Design, Mobile Devices, Ethernet, Sales Engineering, Metro Ethernet, Internet Services, Broadband, Carriers, Account Management, IP PBX, Salesforce.com, TDM, Go-to-market Strategy
Education
Illinois State University 1967 — 1971
Communications
Standard Insurance Company August 2014 - Present
Business Education Compact January 2010 - Present
Standard Insurance Company January 2013 - July 2014
StanCorp Financial Group November 2011 - December 2012
Business Education Compact January 2011 - December 2012
The Standard 2004 - 2006
Electric Lightwave 2000 - 2005
Electric Lightwave (Telecommunications) 2000 - 2005
Skills
Performance Management, Organizational..., Talent Management, Human Resources, Program Management, Career Development, Change Management, Succession Planning, Leadership, Cross-functional Team..., Organizational..., Employee Engagement, Strategy, Process Improvement, Coaching, Organizational Design, Project Sponsorship, Strategic Leadership, Employee Relations, Workforce Planning, Leadership Development, Recruiting, Team Building, Personnel Management, Deferred Compensation, Conflict Resolution, Onboarding, Executive Coaching, Performance Improvement, Management Development, Business Process..., Workshop Facilitation
Education
Portland State University - School of Business
Willamette University
BA, Speech Comm
Department of Economic Security, Apex Systems August 2015 - Present
STS International, Inc. - A Cameo Global, Inc. Company January 2015 - June 2015
UNSi August 2014 - October 2014
TEKsystems January 2014 - August 2014
Broadband Dynamics May 2013 - October 2013
Telesphere April 2012 - April 2013
Cox Communications October 2010 - November 2011
tw telecom July 2008 - September 2010
Telesphere Networks April 2007 - June 2008
Electric Lightwave May 2002 - April 2007
Skills
account management, Customer Relations, Cross-functional Team..., Cloud Computing, Direct Sales, Collaborative Problem..., New Business Development, Hosted VoIP, Telephony, Project Implementation, MPLS, Solution Selling, Consultative Selling, Managed Services, SIP, Data Center, IP, Strategic Planning, Project Coordination, Visio, Blueprint Reading, Business Management, Sales Management, Excel, Manufacturing, Coatings, Telecommunications, PowerPoint, Google Docs, VoIP, Account Management, Customer Service, Networking, Management, Selling, Microsoft Excel, SaaS, Co-location, Process Improvement, Contract Negotiation, Troubleshooting, Sales
Education
Arizona State University
BS, General Business Administration
tty 2013 — 2013
PMP Certification Training Class, PMP certification
Saguaro High School
The Ocean Bay Home Team - Keller Williams Beach Cities August 2013 - Present
DISYS March 2011 - September 2012
Integration Collision Management, Inc (ICM) February 2006 - November 2008
TelePacific Communications March 2002 - February 2003
Telseon IP Services 2001 - 2002
Electric Lightwave 1998 - 2001
Cabletron 1997 - 1998
US Sprint 1983 - 1986
Skills
Professional Networking, Consultative Selling, Account Management, Cold Calling, Customer Relations, Strategy Development, Creative Problem Solving, Territory Development, P&L Management, Closing, Business Networking, Product Demonstration, Solution Selling, Strategic Alliances, SaaS, Sales Process, Direct Sales, Professional Services, Cloud Computing, Sales, New Business Development, Sales Management, Managed Services, Enterprise Software, Telecommunications, Business Development, CRM, Contract Negotiation, Customer Satisfaction, Sales Operations, Project Management, Team Building, Sales Presentations, Negotiation, B2B, Networking, Team Leadership, Salesforce.com, Lead Generation, Strategic Partnerships, Recruiting, Building Relationships, Channel, VoIP, Data Center, Key Account Management, Start-ups, Consulting, Leadership, Selling
Education
Carlton Sheets Negation 2000 — 2001
Carlton Sheets Personal Coaching, Negotiation Strategy
Emerson College 1986 — 1993
BS, Mass Communications
JEB Stuart 1974 — 1978
High School Degree, Liberal Arts
North Sky Communications October 2014 - Present
Integra Telecom December 2006 - September 2012
Electric Lightwave December 1999 - December 2006
Electric Lightwave July 1997 - November 1999
Electric Lightwave October 1995 - June 1997
Skills
MPLS, Telecommunications, Data Migration, MSS, VoIP, Negotiation, Networking, Telecom BSS, Metasolv M6, Troubleshooting, Process Improvement, Project Management, Telephony, Management Development, WAN, Business Analysis, Operations Management, Lean Management, Bluebeam
Education
Central Washington University
Bachelor of Science (B.S.), Business Administration - Finance
CenturyLink April 2008 - Present
QWEST COMMUNICATIONS CORP May 2006 - April 2008
QWEST COMMUNICATIONS CORP January 2004 - May 2006
QWEST COMMUNICATIONS CORP January 2003 - January 2004
QWEST COMMUNICATIONS CORP July 2001 - April 2002
QWEST COMMUNICATIONS CORP March 2000 - July 2001
Electric Lightwave August 1998 - August 1999
U S WEST April 1981 - July 1998
Skills
Consultative Selling, Sales Effectiveness, Data Solutions I & II, Managed Services, Hosting Services, Miller Heiman Sales..., Power Messaging, Microsoft Office Power..., Cisco Sales Expert, Juniper Networks, Strategic Partnerships, Contract Negotiation, Contract Management, Selling, Co-location, IP, Unified Communications, MPLS, Hosted Services, Sales Engineering, SIP Trunking, Private Line, Telephony, Ethernet, VoIP, Metro Ethernet, CPE, WAN, Cloud Computing, SaaS, Network Design, Fiber Optics, Data Center, Sales, Telecommunications, Solution Selling, Networking, Cabling, Telecommunication..., Network Engineering, IVR, Voice, Video Conferencing, Network Architecture, Carrier Ethernet, ATM networks, Internet Services, Frame Relay, TDM, DWDM
Education
Portland State University
Con-way Enterprise Services September 2013 - Present
ASTD Cascadia August 2012 - April 2014
Integra Telecom August 2006 - April 2013
Tornadoes swim team 2010 - 2013
Electric Lightwave 1998 - 2006
Chehalem Youth & Family Services 1997 - 1998
Oregon Social Learning Center 1996 - 1997
Coos County Education Service District 1992 - 1995
Skills
Organizational..., Team Building, Strategic Planning, Coaching, Telecommunications, Microsoft Office, Process Improvement, Hiring, Word, Planning, Public Speaking, Performance Management, Team Leadership, Analysis, Leadership, Recruiting, Vendor Management, Operations Management, Project Management, Employee Engagement, Project Planning, Corporate Training, Human Resources, Employee Relations, Training, Employee Training, New Business Development, Microsoft Word, Business Analysis, Budgets, Customer Service, Sales Management, Program Management, Change Management, Leadership Development, Business Strategy, Call Center, Account Management, Negotiation, Management, Call Centers, Salesforce.com, Visio, SharePoint, Strategy, Instructional Design, Technical Writing, E-Learning, Software Documentation, ADDIE
Education
Portland State University 2012 — 2016
MS in progress, Educational Leadership & Policy
University of Oregon 1995 — 1997
Bachelors of Science, Psychology
Facebook October 2013 - Present
Integra February 2013 - September 2013
Integra October 2012 - February 2013
Integra October 2011 - October 2012
Integra Telecom November 2009 - October 2010
Integra Telecom November 2008 - November 2009
Electric Lightwave December 2001 - November 2008
Skills
Project Management, Customer Satisfaction, Risk Management, Telecommunication..., Solution Development, MS Project, Process Improvement, Customer Support, Fiber Optics, Telephony, Telecommunications, Integration, Project Planning, Data Center, IT Service Management, Ethernet, Networking, MPLS, Management, Vendor Management, VoIP, Network Administration, Dark Fiber, Outside Plant..., Collocations, PMP, Occupational Health and..., Integration Management, Network Design, IP, WAN, Team Leadership, LAN-WAN, Network Engineering, Managed Services, Project Delivery, Service Delivery, Cloud Computing, Cisco Technologies, DWDM, Business Process
Education
PMI Portland Chapter 2011 — 2013
Clark College 2000 — 2002
AAS, Data Network & Telecommunications
Eastern Washington University
Electric Lightwave July 2008 - Present
TelePacific Communications December 2006 - May 2008
Idacomm August 2005 - November 2006
Skills
Research, Windows, Outlook, Budgets, Strategic Planning, Negotiation, MPLS, VoIP, SIP, TSP, Government Procurement, Voice Solutions, Customer Retention, Customer Support, Project Management, Hands-on Training, Telecommunications, Unified Communications, Salesforce.com, Selling, Direct Sales, Call Centers, Managed Services, Wireless, Solution Selling, Account Management, Telephony, Sales Operations, Networking, Customer Satisfaction, CRM, Co-location, Management, SIP Trunking, Hosted Services, Ethernet, T1, WAN, Sales Process
Education
Napa Valley GOP 1991 — 1992
Certification, Banking and Finance
Century 21 School of Real Estate and Finance
License, Real Estate
Napa Valley College
Certification, Criminal Justice and Case work counseling
TelePacific Communications April 2014 - Present
TelePacific Communications December 2003 - March 2014
Qwest Communications January 2002 - January 2003
Electric Lightwave 1999 - 2001
Skills
VoIP, MPLS, Colocation, T1, Telecommunications, Solution Selling, Consultative Selling, Sales Engineering, Cloud Computing, Cisco, Disaster Recovery, Ethernet, Call Center, Managed Services, LAN/WAN, WAN, IP, Network Security, Unified Communications, SIP, Network Design, Account Management, Security, Data Center, Mobile, Cabling, Co-location, Telephony, Cisco Technologies, Wireless, Internet Services, Call Centers, LAN-WAN, Mobile Devices, SaaS, SIP Trunking, Selling, VPN, Networking, QoS, Juniper, Routing, BGP, Broadband, Channel Partners
Education
California Lutheran University 1980 — 1984
BoA in Science, Science
Cypress High School
Microsoft March 2014 - Present
Microsoft March 2012 - March 2014
Microsoft September 2009 - March 2012
Microsoft June 2007 - September 2009
Microsoft March 2003 - June 2007
PlaceWare October 2001 - March 2003
PlaceWare February 2001 - October 2001
Electric Lightwave 1998 - 2000
IMG/TWI 1995 - 1996
Cantor Fitzgerald January 1994 - May 1995
Skills
Webinars, Live Meeting, SharePoint, Cloud Computing, Lync, UC Conferencing and..., Project Management, Change Management, Training, Microsoft Technologies, Program Management, Office 365, Unified Communications, Online Services, Vendor Management, SaaS, Management, Consulting, Leadership, Enterprise Software, Strategy, Strategic Partnerships
Education
Rutgers, The State University of New Jersey-New Brunswick 1988 — 1992
Bachelor of Arts, Journalism and Mass Media
North Carolina State University 2007 — 2008
Masters Certificate Program, Training and Development
Alaska Communications May 2012 - Present
Jibe Consulting April 2011 - May 2012
Fiserv December 2010 - April 2011
Integra Telecom July 2009 - September 2010
Integra Telecom August 2007 - July 2009
Nautilus September 2002 - August 2007
OSS Technologies October 2000 - August 2002
Electric Lightwave 2000 - 2002
Electric Lightwave 2000 - 2002
Quantum Data Solution August 1998 - October 2000
Skills
Project Management, Change Management, Business Analysis, Application Support, PMO, IT Strategy, IT Management, Cross-functional Team..., IT Risk Management, Information Architecture, Software Development, Integration, Team Leadership, Management, Data Center, IT Service Management, SDLC, Strategy, Telecommunications, MS Project, Enterprise Architecture, Team Building, Leadership, Software Documentation, Process Improvement, Visio, PMP, ERP, Business Process, Vendor Management, SharePoint, Enterprise Software
Education
Ateneo de Manila University
Master, Computer Science
University of the Philippines
Bachelor, Business Management
Kinetic Data NOW February 2015 - Present
FiberLight, LLC April 2014 - February 2015
Morse Communications, Inc. November 2013 - April 2014
Charter Communications November 2012 - October 2013
Zayo Group February 2012 - November 2012
tw telecom, Inc. April 2006 - February 2012
American Fiber Systems January 2000 - April 2006
Electric Lightwave March 1998 - January 2000
Distinction Software 1998 - 1999
IQ Software Services (P) Ltd. 1991 - 1997
Skills
Direct Sales, Hunter, Rainmaker, Cold Calling, Strategic Sales, Account Management, Closing Skills, Solution Selling, Complex Sales, Salesforce, ACT by Sage Software, Enterprise Sales, Client Relationship..., Metro Ethernet, Internet, Communication Service..., Wholesale..., Carrier Ethernet, Class of Service CoS, IP VPN, MPLS, Layer 2, Layer 3, Quality of Service QoS, Gigabit Ethernet GigE, DWDM, Dark Fiber, Data Warehousing..., Disaster Recovery..., Business Intelligence, Forecasting, ERP Software Sales, ESCON, Linchpin, SONET OC-n, Fiber Optics, Power Base Selling, SLA Negotiation, Type II Local Access, Long Haul, Cloud, Telecommunications, Sales, Cloud Computing, Salesforce.com, Managed Services, Ethernet, Co-location, VoIP, Wireless
Education
Florida International University 1980 — 1985
BS, Hospitality Management & Technology
Miami Dade College
AA, Business Administration and Management, General
OCP OSLC Community Programs June 2014 - Present
Springfield Area Chamber of Commerce, Oregon 2011 - Present
Electric Lightwave January 2005 - Present
Country Coach 2004 - 2005
Levi Strauss & Co 2002 - 2004
Qwest Communications April 1995 - May 2002
Skills
Co-location, Managed Services, Customer Service, Networking, Telecommunications, Sales Process, Solution Selling, Unified Communications, Marketing, Call Centers, Sales, VoIP, Direct Sales, Telephony, Contract Negotiation, Business Development, Team Building, Call Center, Marketing Strategy, Enterprise Software, VPN, MPLS, Salesforce.com, Account Management, Cloud Computing, Management, Team Leadership, Strategic Planning, New Business Development, T1, Selling, Cold Calling, SIP Trunking, Optical Fiber, Wireless, SIP, SaaS, WAN, Channel Partners, Ethernet, Long Distance, Data Center, PRI, Broadband, Metro Ethernet, Internet Services, IP, Hosted Services, Carrier Ethernet, Strategic Partnerships
Education
Linfield College-Adult Degree Program 1982 — 1985
Business Administration, Field of Study
Circadian Consulting & Design June 2002 - Present
Lagniappe Consulting Servicess May 1996 - Present
IDC - Industrial Design Corporation (CH2mHill) March 1996 - June 2002
Timber Press Intern! 2002 - 2002
Electric Lightwave 1992 - 1994
DWB Associates 1989 - 1991
Skills
Public Speaking, Strategic Planning, Coaching, Leadership Development, Team Building, Organizational..., Program Management, Consulting, Management Consulting, Project Management, Non-profits, Sustainability, Executive Coaching, Change Management, Budgets, New Business Development, Marketing Strategy, Proposal Writing, Contract Negotiation, Business Strategy, Human Resources, Leadership, Entrepreneurship, Management, Marketing, Training, Strategy, Customer Service, Sales
Education
Clackamas Community College
AA, Horticulture, Landscape Design
Portland State University
Certifications, Human Resources & Project Management
Texas A&M University
MS, Behavioral Sciences
The University of Texas at Arlington
BS, Psychology
Idaho Meth Project March 2008 - Present
PhoneWorks July 2010 - December 2012
DataTel Communications March 2008 - July 2010
Peak Broadcasting 2007 - 2008
Electric Lightwave 1999 - 2006
Idaho Dept of Law Enforcement 1988 - 1992
Skills
Sales Management, Customer Service, Customer Relations, volunteer training and..., anti-drug use public..., non-profit fundraising, fundraising event..., Non-profit..., Volunteer Management, Small Business, Team Building, Problem Solving, B2B, Product Management, Planning, Direct Sales, Team Leadership, Recruiting, Community Outreach, Selling, Public Speaking, anti-drug campaigns, Fundraising, Training, Social Networking, Leadership, Salesforce.com, Social Media Marketing, Project Planning, Management, Nonprofits, Project Management, Sales, CRM, New Business Development, Marketing, Account Management, Marketing Strategy, Social Media, Start-ups, Coaching, Entrepreneurship, Strategic Planning, Business Development, Time Management, Customer Retention, Advertising, Leadership Development, Strategy, Event Management
Education
Boise State University 1992 — 1993
Minico High 1980 — 1983
Burley High
Electric Lightwave August 2015 - Present
Comcast January 2012 - August 2015
All for KIDZ 2004 - January 2012
Epipoint LLC 2001 - 2004
Coollogic 2001 - 2001
Allied Telesis 1998 - 2001
Cabletron Systems 1995 - 1997
Skills
VoIP, Cloud Computing, Telecommunications, Ethernet, Data Center, Strategy, Customer Service, Leadership, MPLS, SaaS, Enterprise Software, Sales, Salesforce.com, Managed Services, Sales Management, Call Centers, Networking, Wireless
Education
Central Washington University
Bachelor of Science (BS), Business Administration, Management and Operations
University of Idaho
Syringa Networks September 2014 - Present
Syringa Networks September 2013 - September 2014
Integra April 2012 - September 2013
Integra Telecom October 2008 - April 2012
Integra Telecom May 2008 - October 2008
Integra Telecom April 2007 - May 2008
Integra August 2006 - April 2007
Electric Lightwave August 2002 - August 2006
Electric Lightwave July 2000 - August 2002
Skills
DS3, Metro Ethernet, OC3, DSL, TDM, Telecommunications, DWDM, Ethernet, VoIP, Carrier Ethernet, Adtran, Circuit Analysis, SDH, Troubleshooting, Technical Writing, Fiber Optic Networks, Gigabit Ethernet, Fast Ethernet, Network Architecture, System Testing, DC Power, Circuit Design, OSI, SONET, Ethernet/IP, LTE
Education
Salt Lake Community College 1996 — 1999
Electrical Engineering and Computer Science Engineering
Integra Telecom August 2014 - Present
Integra Telecom August 2011 - August 2013
Integra Telecom February 2010 - May 2011
Integra Telecom November 2006 - January 2009
Electric Lightwave 1999 - 2005
Skills
Private Line, Long Distance, SIP Trunking, T1, Metro Ethernet, MPLS, Nortel DMS, Cisco Routers, Soft Skills, Operations Management, Global Operations, Cultural Diversity, Bible Study, Unified Communications, Ethernet, TDM, DS3, SIP, DWDM, Carrier Ethernet, Broadband, Provisioning, Internet Services, Managed Services, Optical Fiber, Frame Relay, WAN, VoIP
Education
Green River Community College 1999 — 1999
Cert, Fiber Optics
Oregon State University Surimi Technology 1997 — 1997
Cert Surimi Technology
Integra Telecom June 2000 - Present
Integra August 2013 - July 2014
Intergratelecom March 2011 - October 2013
Integra Telecom 2007 - 2009
Integra Telecom \ Electric Lightwave 2000 - January 2008
Electric Lightwave 2000 - 2007
Hewlett-Packard 1998 - 2000
Skills
T1, MPLS, Ethernet, Telecommunications, DS3, VoIP, IP, Metro Ethernet, Telephony, Network Design, SDH, Switches, Optical Fiber, WAN, Broadband, TDM, Networking, SIP
Education
Clark College 1998 — 2000
AAA, Telecommunications
World Wide Technology January 2010 - Present
AOS October 2005 - April 2009
SBC September 2001 - October 2004
Electric Lightwave March 1998 - August 2001
MCI August 1982 - February 1998
Skills
Solution Selling, Salesforce.com, Account Management, Managed Services, Direct Sales, Data Center, Cloud Computing, Sales Process, VoIP, Storage, Sales Management, Cisco Technologies, Channel, Professional Services, Sales Operations, Strategic Planning, VMware, Virtualization, Channel Partners, Sales, Networking, Enterprise Software, Unified Communications, IP, Selling, Security, Management, Lead Generation, Telecommunications, Network Security, Wireless, Partner Management, SaaS, Strategic Partnerships
Education
Emporia State University 1978 — 1982
BSE, Special Education
Miege
Integra May 2013 - Present
Integra November 2007 - Present
Electric Lightwave April 2002 - Present
Integra August 2006 - November 2007
WorldCom August 2000 - November 2001
MCI WorldCom August 1997 - August 2000
MFS Telecom April 1997 - August 1997
Skills
Telecommunications, Account Management, Selling, Management, Leadership, Sales, T1, Contract Negotiation, Process Improvement, Project Management, Training, Team Building, Metro Ethernet, Event Planning
Education
Grambling State University 1994 — 1996
Seattle Central Community College 1992 — 1994
Ingraham High School 1989 — 1992
Randolph High School 1988 — 1989
Sutter Health March 2014 - Present
Sutter Health October 2011 - March 2014
LTS- Ledcor Technical Services April 2004 - October 2011
University of Phoenix February 2005 - September 2006
JODECorp February 2001 - April 2004
Enron Broadband Services May 1999 - December 2001
Electric Lightwave December 1997 - May 1999
Regrettable Productions January 1997 - December 1997
MCI Telecommunications-Sacramento, CA August 1992 - December 1997
Marriott Residence Inn 1992 - 1997
Skills
Leadership, Telecommunications, Telephony, VoIP, Wireless, IP, Project Management, Cross-functional Team..., Start-ups, Integration, Troubleshooting, Multimedia, Business Analysis, Mentoring, Computer Network..., Business Development, Enterprise Software, Data Center, Solution Architecture, Requirements Analysis, Network Design, Business Strategy, Customer Satisfaction, IT Strategy, Networking, Cloud Computing, Call Centers, Enterprise Architecture, Ethernet, MPLS, LAN-WAN, Managed Services, Testing, Vendor Management, WAN, System Deployment
Education
University of Phoenix 2003 — 2005
MBA, Business Administration, 3.9
California State University-Sacramento 1990 — 1993
BA, Communications / Media Production, 3.15
Focal Point Athletics September 2010 - Present
BDN Solutions June 2010 - September 2011
Building Digital Networks September 2005 - January 2010
Integra Telecom March 2007 - September 2007
Electric Lightwave 2007 - 2007
Eschelon Telecom 2004 - 2005
Norvergence February 2004 - July 2004
INS 2001 - 2003
Netigy 2000 - 2001
TCG Cerfnet/AT&T 1998 - 2000
Skills
QB development, Build Strong Teams, Training Leadership, Game Plans, Football Program..., Team-orientated, Visionary, Adaptability, Football Mechanics, Practice Plans, Sports Stategies, Defense Co-ordination, Offense Co-ordination, Individual position..., Football Coaching..., Agility Training, Speed Training, Sports Skills assessment, Team Drills, Coaching Baseball, Telecommunications, Networking, VoIP, Managed Services, Cloud Computing, Professional Services, Network Design, Salesforce.com, Telephony, Solution Selling, Sales, Direct Sales, Consulting, IP, Unified Communications, WAN, Leadership, Training, Strategic Planning, Sales Management, Hosted Services, Co-location, Wireless, Agility, Management
Education
University of Houston-Clear Lake 2012 — 2015
Bachelor of Science (BS), Sociology, 3.72
University of Houston 2010 — 2012
Associate of Arts (AA), Organization Leadership and Supervision, 3.75
Coleman College 1998 — 2000
Bachelor of Science (BS), Computer Applications and Networking, 3.9
San Jacinto College 2010 — 2012
3.7
San Diego Mesa College 1995 — 1997
Management Information Systems, Computer Systems Networking and Telecommunications, 3.5
San Diego City College 1995 — 1997
Management Information Systems, Computer Systems Networking and Telecommunications, 3.5
clear lake high school 1989 — 1989
General, 3.0
Clear Creek High 1986 — 1989
General, 3.0
Idaho Central Credit Union November 2012 - Present
Davis House April 2012 - October 2012
Idaho Central Credit Union May 2010 - March 2012
KPMG August 2008 - May 2010
Rocky Mountain Elk Foundation April 2003 - August 2008
University of Montana December 2006 - June 2007
Electric Lightwave June 1999 - March 2002
Skills
Project Management, Data Analysis, Strategic Planning, Team Leadership, IT Audit, Business Analysis, Business Process, Microsoft Office, Visio, Microsoft Excel, Process Improvement, Information Technology, Access, Account Management, Social Media, Cross-functional Team..., Budgets, Leadership, Management, Business Development, Project Planning, Customer Service, Social Media Marketing, Human Resources, Security, Sales, Databases, Vendor Management, Time Management, Program Management
Education
The University of Montana - School of Business Administration
Business, Management Information Systems
Comcast Business December 2014 - Present
MTI August 2012 - June 2014
Infinity Internet May 2010 - April 2012
Clearwire November 2008 - May 2010
Portland Internetworks May 2007 - May 2008
XO Communications May 2006 - May 2007
Electric Lightwave October 1998 - May 2006
Skills
Project Management, Sales, Troubleshooting, Customer Service, Trade Shows, Pricing, Inventory Management, Retail, Windows, Proposal Writing, Contract Management, Marketing, Management, Account Management, Sales Operations, Business Development, Salesforce.com, Networking, Solution Selling, Leadership, Telecommunications, Customer Satisfaction
Education
LSU Shreveport
Fine Arts
Louisiana State University
Art
Starwood Hotels & Resorts Worldwide, Inc. February 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. February 2013 - February 2014
Starwood Hotels & Resorts Worldwide, Inc. . July 2012 - February 2013
Northwest Staffing Resources September 2002 - January 2012
Electric Lightwave March 1997 - January 2002
Northwest Staffing Resources 1994 - 1997
Skills
Recruiting, Temporary Staffing, Human Resources, Networking, Customer Service, Employee Relations, Process Improvement, Marketing, Strategic Planning, Microsoft Excel, Applicant Tracking..., Sourcing, Talent Acquisition, Temporary Placement, Interviews, Project Planning
Education
San Diego State University-California State University
University of Phoenix
BS
Electric Lightwave January 2015 - Present
Integra October 2005 - Present
Oregon Telecom July 2004 - April 2005
Conversent Communications August 2001 - April 2004
Skills
Long Distance, Telecommunications, Call Center, Managed Services, Customer Retention, Customer Satisfaction, Salesforce.com, Troubleshooting, Networking, Account Management, VoIP, Customer Service, T1, Hosted Services, Co-location, Selling, Telephony, Direct Sales, Call Centers, MPLS, SIP Trunking, Unified Communications, Ethernet, Broadband, Solution Selling
Education
Slippery Rock University of Pennsylvania 1998 — 2000
Bachelor of Arts (B.A.), English Literature
Community College of Beaver County 1996 — 1998
Associate's degree, Liberal Arts Social Sciences
Blackhawk High School
High School Diploma, Liberal Arts and Sciences, General Studies and Humanities
Oregon Center for Nursing September 2012 - May 2013
BBSI March 2012 - July 2012
IBM LBPS June 2010 - August 2010
BPA March 2009 - May 2009
Conway Enterprise Services August 2008 - December 2008
The Regence Group July 2005 - August 2007
Standard Insurance Company September 2001 - August 2004
Electric Lightwave January 1998 - February 2001
The Boston Consulting Group January 1997 - January 1998
Frito Lay February 1995 - January 1997
Skills
Business Analysis, Software Documentation, Program Management, Requirements Gathering, MS Project, Integration, Analysis, Business Process, Team Leadership, Management, Testing, SDLC, Process Improvement, Visio, Training, Vendor Management, Telecommunications, Microsoft Project
Education
Sumner College 2011 — 2012
LPN, Practical Nursing
Concordia University-Portland 1997 — 1999
Bachelor of Science, Management, Communication, & Leadership
Electric Lightwave November 2011 - Present
Earthlink Business December 2010 - October 2011
Verizon July 2005 - March 2009
MCI May 2003 - January 2006
Intermedia Communications August 1999 - May 2003
Ascom Timeplex June 1990 - August 1999
Telenet August 1987 - June 1990
CompuServe Network Services 1978 - 1988
Skills
Visio, Excel, PowerPoint, MPLS, Frame Relay, ATM networks, Internet Services, DWDM, ISDN, TCP/IP, SDH, VoIP, Managed Services, Telecommunications, Unified Communications, T1, IP, WAN, Network Design, Cloud Computing, Co-location, SIP, Carrier Ethernet, SDLC, X.25, Ethernet, Telephony, Microsoft Excel, Security, Wireless, Cisco Technologies, Routing, DSL, Optical Fiber, Routers, SIP Trunking, Switches, VPN, Broadband, Metro Ethernet, TDM, LAN-WAN, Pre-sales, Enterprise Software, Networking, Troubleshooting, Virtualization, Strategic Partnerships, Network Architecture, Sales Engineering
Education
Columbus State Community College 1978 — 1979
Technician Certificate, Electronics
Bowling Green State University 1969 — 1972
None, Accounting
Lorain County Community College 1969 — 1972
None, Business
Portland November 2010 - Present
Hillsboro School District September 2005 - Present
Electric Lightwave October 1999 - October 2003
MindSpring October 1994 - October 1999
Skills
Project Coordination, Education, Problem Solving
Education
Lewis and Clark College 2002 — 2003
MA, Education
University of Hawaii in Manoa 1993 — 1994
MS, Zoology
Southern Oregon State College, Ashland Oregon 1991 — 1993
BS, Biology
Linfield College, McMinnville Oregon 1989 — 1991
BS, Biology
Armand Hammer United World College of the American West
IB, International Baccalaureate
Integra Telecom December 2010 - Present
Integra Telecom 1999 - December 2010
Integra Telecom - Oregon and Carrier 2005 - 2007
Electric Lightwave 1999 - 2005
Skills
Senior Executives, Organizational..., Change Management, Call Center, Executive Management, Customer Retention, Managed Services, Telecommunications, Customer Experience, VoIP, Internet Services, Provisioning, Management, Call Centers, Broadband, Leadership, Team Building, Strategic Partnerships, Telephony, Professional Services, MPLS, Account Management, Team Leadership, Cross-functional Team..., IVR, Vendor Management, Operations Management
Education
Kennedy Western University 2002 — 2004
BSBA
Portland Community College 1985 — 1987
AA Electronic Engr.
OHSU Oregon Health & Science University August 2015 - Present
Sjobeck Integration Professionals April 2013 - January 2015
X5 Solutions February 2010 - March 2013
XO Communications May 2009 - December 2009
Promas USA January 2007 - May 2009
Verizon Business (formerly MCI) September 1998 - August 2006
Integra Telecom (formerly OGIT/ Electric Lightwave ) September 1996 - August 1998
Electric Lightwave March 1994 - June 1996
Skills
International Sales, Managed Services, VoIP, Telecommunications, Solution Selling, Unified Communications, MPLS, Cloud Computing, Wireless, Account Management, Direct Sales, Telephony, IP, Enterprise Software, SIP Trunking, Microsoft Office, Call Centers, Data Center, Co-location, SIP, Professional Services, Ethernet, Salesforce.com, Strategic Partnerships, Selling, Project Management, Cellular Communications, Channel Partners, Network Design, SaaS, Start-ups
Education
California State University-East Bay 1988 — 1988
University of Montana 1976 — 1980
Montana Tech
Kaiser Permanente September 2012 - Present
Integra Telecom July 2006 - July 2012
Electric Lightwave August 2000 - June 2006
Infinity Internet January 2003 - June 2004
ICM, A PentaStar Communications Company January 1996 - July 2000
Self Employed 1994 - 1995
Andersen Consulting (Contracting Division) 1992 - 1994
Skills
Project Management, Networking, Telecommunications, Team Leadership, Cross-functional Team..., Team Building, Business Development, Program Management, Account Management, MPLS, Strategic Planning, Vendor Management, Training, Telephony, T1, Leadership, Process Improvement, Strategy, Ethernet, VoIP, Managed Services, Management, Optical Fiber, Solution Selling, Call Center, Negotiation, Product Development, Budgets, Coaching, Analysis, Wireless, Co-location, Call Centers, DS3, Data Center, DSL, Integration, Business Process...
Education
Portland State University 2001 — 2002
Certificate, Project Management
Washington State University
Bachelor of Arts, Communications, Business
Integra Telecom 2010 - Present
American Fiber Systems 2007 - 2009
CoStar Group 2006 - 2007
Idacomm 2005 - 2006
Electric Lightwave 1998 - 2005
MCI 1993 - 1998
Skills
Long Distance, Co-location, Metro Ethernet, WAN, Solution Selling, VoIP
Education
Oregon State University 1982 — 1987
BA, Communications
Bonneville Power Administration October 2009 - Present
Integra Telecom June 2008 - October 2009
Integra Telecom June 2007 - June 2008
Integra Telecom August 2006 - June 2007
Electric Lightwave April 2000 - August 2006
Education
Clark College 1995 — 2007
DNET, Data Networking and Telecommunication
Label Pro January 2015 - Present
T-Mobile March 2014 - December 2014
CompuCom April 2012 - February 2014
IT Lifeline November 2011 - March 2012
Lilien LLC May 2011 - October 2011
WTS May 2005 - May 2011
Electric Lightwave November 1999 - October 2004
BioNetwork 1997 - 1999
U.S. West - New Ventures Group 1995 - 1997
Bobit Business Media 1986 - 1995
Skills
Cloud Computing, SaaS, Solution Selling, Enterprise Software, Salesforce.com, Professional Services, Managed Services, Channel, Data Center, Direct Sales, Disaster Recovery, Account Management, CRM, Telecommunications, New Business Development, Ethernet, Business Relationship..., Business Continuity, Sales Process, Selling, Strategy, Business Development, Management, Leadership, Sales Operations, Virtualization, Strategic Partnerships, Sales, Channel Partners, Customer Service
Education
Loyola Marymount University, College of Business Administration 1980 — 1985
BS, International Business
Marylhurst University October 2011 - Present
Oak Lodge Water District July 2013 - Present
Marylhurst University September 2010 - August 2012
Marylhurst University May 2011 - October 2011
Marylhurst University April 2009 - April 2011
Waterstones Garden Accents 2001 - December 2009
Marylhurst University April 2006 - April 2009
Electric Lightwave April 1997 - June 2001
Skills
Process Improvement, Procedure Development, write Spanish, Spanish, Information Analysis, Logistical Planning, Research, Online Research, Leadership, Logistics, Event Management, Higher Education, Program Management, Qualitative Research, Editing, Training, Analysis, Teaching, Instructional Design, Nonprofits, Leadership Development, Human Resources, Community Outreach, Program Development, Adult Education, Staff Development, E-Learning, Policy, Workshop Facilitation, Proposal Writing, Public Speaking, Fundraising, University Teaching, Government
Education
Marylhurst University 2010 — 2012
Master's in Interdisciplinary Studies, Liberal Arts as relates to International Development and Health Issues
Marylhurst University 2006 — 2009
Bachelor of Arts, Anthropology, Cultural/Historic Studies & Communications
AT&T Mobility August 2013 - Present
AT&T Mobility February 2010 - February 2013
Volt Technical Resources September 2008 - February 2013
AT&T Mobility September 2008 - February 2010
Yahoo! April 2006 - March 2008
TEKsystems November 2005 - April 2006
ACS Inc. June 2005 - November 2005
Self Employed - CATT Technology, LLC June 2001 - March 2005
Electric Lightwave January 1997 - April 2001
Skills
MS Office Suite, Dreamweaver, Adobe Acrobat, ATG Dynamo, Web Development, HTML, Web Services, Microsoft Office, Online Advertising, Technical Support, Web Design, Mobile Devices, Oracle, CSS, Networking, Software Documentation, PHP
Education
National Education Center 1987 — 1989
AST, Electronic Engineering Technology
Santa Ana College 1985 — 1987
NA, General Education
ARRIS 2012 - Present
ARRIS 2008 - 2012
ARRIS 2005 - 2008
ARRIS 2003 - 2005
Charter Communications 2002 - 2003
tw telecom 2001 - 2002
tw telecom 2000 - 2001
GST Telecommunications 1999 - 2000
Electric Lightwave 1998 - 1999
Electric Lightwave 1997 - 1998
Skills
Java, TCP/IP, Linux, IP, Integration, System Deployment, SQL, VOD, Switches, Troubleshooting, Testing, Cisco Technologies, Networking, Algorithms, Routers, Concurrent Programming, Eclipse, Ethernet, SNMP, Statistics, Windows, Network Design, Oracle, Distributed Systems, Software Installation, Software Development, Bash, Scrum, Computer Network..., Technical Support, JavaFX, Gradle, Groovy, Git, Shell Scripting, JavaScript
Education
Virginia Polytechnic Institute and State University 1990 — 1993
BA, Political Science
Portland Community College 2010 — 2011
Accounting / Finance
Niche Public Relations March 2001 - Present
Portland State University April 2006 - Present
Charter Communications July 2013 - August 2014
Port of Camas-Washougal April 2009 - July 2013
The Public Eye Talent April 2008 - June 2013
Marylhurst University December 2007 - December 2008
Vancouver Business Journal March 2000 - January 2002
Electric Lightwave 1996 - 2000
Anderson Soft-Teach 1993 - 1995
City of Sunnyvale March 1991 - September 1993
Skills
Public Relations, Social Media, Photography, Video Production, Social Media Marketing, Publicity, Advertising, Media Relations, Integrated Marketing, Blogging, Public Affairs, Project Management, Proofreading, New Media, Strategic Media..., University Teaching, Facebook, Research, Marketing Research, Creative Strategy, Spanish, Press Releases, Social Networking, Blogger, Event Planning, Editing, Copywriting, Digital Media, Web Marketing, Copy Editing, Web Marketing Strategy, SEO copywriting, Corporate Communications, Crisis Communications, Internal Communications, SEO, Event Management
Education
Portland State University
Adjunct Faculty, Marketing-Public Relations, Teach in the School of Business
George Fox University 1997 — 1999
MBA, Business
Brigham Young University 1986 — 1988
B.A., Communications/Public Relations
De Anza College 1983 — 1985
A.A., Liberal Arts
Aeonic Enterprises January 1992 - Present
Dotster December 2008 - April 2011
Vestas August 2008 - December 2008
Miralink July 2007 - December 2007
VeriLAN Event Services, Inc. 2007 - 2007
Electric Lightwave June 2000 - October 2001
Sequent Computer Systems 1999 - 2000
Progressive Technologies Group October 1996 - January 1999
Oregon State University January 1994 - August 1995
Oregon Educational System 1994 - 1995
Skills
Vacuum Tubes, Microcontrollers, Programming, Eagle PCB, Electronics, Electrical Engineering, System Administration, Electrical Design, Software Development, Unix, TCP/IP, Perl, Apache, Linux, MySQL, Solaris, Networking, Cloud Computing, Cisco Technologies, Web Development, Bash, PHP, Operating Systems, Software Installation, DNS, Virtualization, Red Hat Linux, Servers
Education
Portland State University 1991 — 2006
Bachelor's degree
Oregon State University 1992 — 1998
none
Oregon Institute of Technology 1990 — 1991
none
AbbVie July 2014 - Present
AbbVie November 2012 - July 2014
Abbott/Abbvie July 2007 - November 2012
Abbott September 2002 - July 2006
T3E Company August 2000 - September 2002
Electric Lightwave June 1998 - May 1999
Tektronix October 1996 - June 1998
FLIR Systems July 1995 - October 1996
Skills
Hepatology, Gastroenterology, Pulmonology, Oncology, Cardiovascular Disease, Endocrinology, Management, New Business Development, Leadership, Sales Effectiveness, Sales Operations, Managed Care, Product Launch, Cold Calling, Diabetes, Sales, Neurology, Pharmaceutical Sales, Pharmaceutical Industry, Marketing, Sales Management, Urology, Cardiology
Education
Lewis and Clark College 1991 — 1995
Bachelor's Degree, Sociology
Lewis and Clark College
Sociology/Anthropology
San Francisco Theological Seminary June 2013 - Present
Creative Solutions Pro, LLC June 2012 - September 2013
Ideas To Go, Inc. August 2010 - May 2012
Ideas To Go, Inc. July 2006 - August 2010
Ideas To Go, Inc. February 2004 - January 2007
Biddle & Associates, Inc. June 2003 - December 2006
Broadwing Communications March 2000 - October 2002
Broadwing Communications April 1999 - March 2000
Electric Lightwave June 1997 - April 1999
Skills
Creative Process..., Polarity Management..., Improvisation, Marketing, Marketing Communications, Strategic Planning, Business Strategy, Customer Insight, Social Media, Coaching, Research, Positioning, Analysis, Team Leadership, Customer Service, Recruiting, Workshop Facilitation, Team Facilita, Screener Development..., Management, Executive Support, Organization (Home &..., Event Planning, Public Speaking, Nonprofits, Public Relations, Training, Marketing Strategy, Event Management, Market Research, Leadership, Sales, Budgets, Human Resources, Volunteer Management, Project Planning
Education
Flagler College 1993 — 1996
Bachelor of Arts (BA), Communication, Public Relations & Broadcast Communications
Vancouver Coastal Health (VCH) December 2008 - Present
Vancouver Coastal Health July 2003 - November 2008
Electric Lightwave April 1998 - December 2002
City of Edmonton November 1989 - April 1998
Skills
Microsoft SQL Server, Data Warehousing, Requirements Analysis, Business Analysis, SQL, Systems Analysis, Business Intelligence, Integration, T-SQL, ETL, Data Modeling, SSIS, Process Improvement, Troubleshooting, Data Migration, Database Design, Testing, Data Analysis, PL/SQL, Business Process, Databases, Oracle, Software Development, Analysis, SDLC, Data Quality, Data Mining, Visio, Requirements Gathering, Healthcare Information..., SharePoint, Crystal Reports
Education
Northern Alberta Institute of Technology 1987 — 1989
Computer Systems
Wistron Neweb Corporation December 2009 - Present
Fujitsu Network Communications November 2001 - December 2009
Latus Lightworks January 2001 - September 2001
CapRock Communications April 2000 - December 2000
GST Telecom June 1996 - April 2000
Electric Lightwave March 1995 - June 1997
Northern Telecom January 1991 - March 1995
Skills
Wireless, Telecommunications, LTE, WiMAX, Ethernet, IP, RF, SDH, Mobile Devices, 4G, GSM, Network Design, Wireless Broadband, UMTS, Fiber Optics, DWDM, CDMA, Optical Fiber, Wireless Networking, Cellular Communications, Broadband, Network Architecture, Carrier Ethernet, Mobile Communications, GPRS, Microwave, 3G, Network Engineering, M2M, QoS, IPTV, Computer Network..., WiFi, Managed Services, Open Source Software, TDM, Strategy, Consumer Electronics, Start-ups, SS7, Networking, Mobile Technology, SIP, System Deployment, Sales Engineering, Unified Communications
Education
Washington State University
MBA, International Business and Organizational Behavior
Texas A&M University 1985 — 1990
Bachelor of Science (BS), Electrical Engineering
Grantsburg High School 1981 — 1985
M2 Telecom April 2002 - Present
VoIP Innovations March 2010 - Present
GlobalPOPs April 2001 - Present
Electric Lightwave January 1998 - April 2001
Quik Internet (Seattle) 1996 - 1998
Skills
SIP, T1, VoIP, Telecommunications, Telephony, DS3, Cloud Computing, Unified Communications, PBX, Channel Management, Salesforce.com, Account Management, Hosted VoIP, Product Development, Product Management, Sales Management, Direct Sales, IP, Managed Services, Product Marketing, Sales Support, Strategic Partnerships, Channel Partners, Wireless, Co-location, Call Centers, Sales Operations, Business Development, Solution Selling, SaaS, SIP Trunking, MPLS, Start-ups, WAN, Networking, Go-to-market Strategy, Data Center, Enterprise Software, Internet Services, Hosted Services, Broadband, Mobile Devices, Ethernet, Mobile Technology, DSL, Professional Services, Telecommunication..., Carriers, Sales, Network Design
Education
Arizona State University 1996 — 2000
Bachelor of Science
Electric Lightwave May 2015 - Present
Cerium Networks January 2012 - November 2014
tw telecom, inc. January 2006 - October 2011
infoUSA September 2004 - November 2005
Comcast 2000 - 2003
AT&T 1997 - 2000
US WEST 1993 - 1997
U S WEST March 1989 - 1993
Skills
Direct Sales, Telecommunications, Selling, Sales Management, Solution Selling, Unified Communications, Sales, Management, Enterprise Software, CRM, Team Leadership, Business Development, SIP Trunking, Customer Service, Co-location, Strategy, MPLS, Ethernet, SIP, Networking, Product Development, VoIP, Cloud Computing, Data Center, IP, Managed Services, Coaching, Strategic Partnerships, Wireless, Sales Operations, SaaS, Telephony, Salesforce.com, Call Centers, Channel Partners, Professional Services, Customer Relations, Key Account Management, Training, Leadership Development, Sales Channel..., Account Management, Marketing, Strategic Planning, Leadership, New Business Development, Program Management
Education
George Fox University 1986 — 1989
Bachelor of Arts, Business & Human Resources
Mt. Angel Prep
High School - Valedictorian, 11, 12
Tata Communications March 2014 - Present
Fabbioli Cellars December 2013 - Present
XO Communications February 2011 - September 2013
Verizon January 2010 - October 2010
Verizon January 2008 - January 2010
Verizon January 2006 - January 2008
Verizon October 2000 - January 2006
Verizon January 2000 - October 2000
Electric Lightwave May 1998 - August 1999
Cable and Wireless 1993 - 1998
Skills
Product Management, Sales Support, Order Entry, CLEC, Long Distance, Telecommunications, Telephony, Forecasting, MPLS, Program Management, Sales Operations, Leadership, Co-location, Management, Ethernet, Managed Services, Customer Retention, CPOE, VoIP, Customer Satisfaction, Call Centers, Vendor Management, Marketing, Customer Experience, Sales Process, Analysis, Sales Management, Quality Assurance, Data Center, SIP Trunking, Solution Selling, Cloud Computing IaaS, Client Retention..., Revenue Cycle Management, Requirements Gathering, Hosted Services, Unified Communications, T1, Broadband, Direct Sales, Metro Ethernet, Wireless, IP, Strategic Partnerships, Cross-functional Team..., Networking, CRM, Account Management, Mobile Devices
Education
University of Maryland University College 2000 — 2001
MBA, Marketing
University of Maryland University College 1995 — 1998
MIM, Master's International Management and Technology
Otterbein College
BA, Business Administration and Management, General
Oak Harbor High School
Frontier Communications May 2015 - Present
XO Communications April 2014 - December 2014
Zayo Group December 2011 - January 2014
360networks February 2009 - December 2012
Qwest April 2007 - February 2009
Harbor Communications March 2002 - April 2007
Enron January 1998 - September 2001
Electric Lightwave September 1993 - January 1998
MCI Telecommunications September 1989 - September 1993
Skills
Telecommunications, Contract Negotiations, Telephony, Ethernet, Consultative Selling, VoIP, Broadband, Start-ups, Account Management, Co-location, Optical Fiber, Wireless, Unified Communications, Selling, Contract Negotiation, Networking, MPLS, Cloud Computing, IP
Education
Oregon State University 1982 — 1987
Bachelor of Science (BS), Accounting and Finance
Marist High School
Marist High School
U.S. Department of Energy - The Bonneville Power Administration January 2014 - Present
Department of Energy -- The Bonneville Power Administration February 2010 - January 2014
Bonneville Power Administration 2008 - 2010
BPA May 2001 - February 2008
Electric Lightwave May 2000 - May 2001
Hollywood Entertainment 1998 - 2000
Nordstrom 1990 - 1998
Skills
Talent Management, Performance Management, Employee Engagement, Organizational..., Project Management, Human Resources, Employee Training, Organizational Design, Instructional Design, Program Management, Management, Workshop Facilitation, Strategic Agility, Planning and Priority..., Customer Focus, Workforce Planning, Organizational..., Succession Planning, Onboarding, Leadership
Education
Executive Development Institute
San Francisco State University
Bachelor of Arts (B.A.)
Marylhurst University
Organizational Development and Communications
University of Hawaii at Manoa
Undergraduate Studies
Electric Lightwave March 1999 - Present
Integra October 2012 - December 2014
Communication Services Inc. 1995 - December 2014
Integra Telecom September 2007 - October 2012
Electric Lightwave March 1999 - September 2007
Electric Lightwave March 2000 - June 2002
Novell August 1997 - March 1999
WordPerfect Corporation October 1989 - June 1995
Skills
T1, MPLS, WAN, DS3, Frame Relay, Cisco, Fiber Optics, Cabling, Network Engineering, Ethernet, Metro Ethernet, SONET, Telecommunications, VoIP, Telephony, IP, SIP Trunking, DWDM, SIP, TDM, Optical Fiber, PRI, Carrier Ethernet, Network Design, Broadband, DSL, Managed Services, LAN-WAN, Internet Services, Dark Fiber, ISDN, ATM networks, Sales Engineering, Carriers, Switches, Routers, MPLS VPN, TCP/IP, Private Line, Internet Access, Telecommunication..., Adtran, Bandwidth, QoS, Network Architecture, Hosted Services, IP PBX, Networking, Telecommunications..., Direct Sales
Education
Brigham Young University 1987 — 1989
Electronic Engineering
Utah Valley University 1989 — 1992
Electronic Engineering
Grant County Fire District No. 8 October 2012 - Present
Intermountain Roofing, Inc. March 2008 - May 2012
3 Creek Ranch Golf Club May 2006 - November 2008
Electric Lightwave February 2005 - May 2006
Electric Lightwave June 2002 - February 2005
Electric Lightwave January 2000 - June 2002
Economic & Engineering Services Inc. March 1997 - September 1999
Skills
Microsoft Publisher, Outlook, Adobe Acrobat, 10 Key, Microsoft Word, PowerPoint, Notary Public, Microsoft Excel, Microsoft Office, Event Planning, Photoshop, MS Project, Training, QuickBooks, Calendaring, Wordperfect, Travel Arrangements, Quicken, Administrative..., Spreadsheets, EMT, Management, Project Planning
Education
Portland State University 2001 — 2002
Certificate, Project Management
Griffin College 1989 — 1991
AA, Office Management and Supervision
Covenant Technology Solutions December 2011 - Present
Alaska Communicatons Systems March 2011 - December 2011
Infinity Internet October 2010 - March 2011
XO Communications November 2006 - April 2010
Electric Lightwave August 2004 - August 2006
Advanced Telcom Group November 2001 - August 2004
Pac-West Telecomm March 2001 - November 2001
Integra Telecom October 1998 - March 2001
Skylink Communications Corporation June 1995 - July 1998
Skills
Managed Services, Problem Solving, Business Development, Customer Service, Disaster Recovery, Data Center, Internet, Leadership, Microsoft Office, Negotiation, IT Operations, Office Management, Recruiting, Voice & Data Convergence, MPLS, MPLS VPN, Telecommunications, Training, Team Leadership, VoIP, Cloud Computing, Wireless, Cold Calling, Co-location, Networking, Solution Selling, T1, Unified Communications, Call Centers, Direct Sales, Ethernet, CRM, Sales Operations, Management, WAN, Selling, Telephony, Project Management, IP, Computer Network..., Security, SaaS, SIP Trunking, Relationship Driven, PRI, Sales, Metro Ethernet, Hosted Services, Professional Services, Channel Partners
Education
University of Phoenix 2005 — 2006
General
Portland State University
Charter Communications May 2011 - Present
Charter Communications November 2004 - April 2011
Logical Technologies 2002 - 2003
Electric Lightwave 2000 - 2002
Skills
Telecommunications, VoIP, Vendor Management, Process Improvement, Project Management, Cross-functional Team..., Team Leadership, Business Analysis, Wireless, Team Building, Operations Management, Mobile Devices, Troubleshooting, Sales Management, Project Planning, Program Management, Change Management, Product Marketing, Telephony, Managed Services, Optical Fiber, Strategic Planning, Fiber Optics, Solution Selling, IP, Visio, Customer Experience, Microsoft Excel, MicroStrategy Reporting, ACSR, Microsoft Project
Education
Concordia University-Portland
BS, Business Administration
OHSU Oregon Health & Science University April 2006 - Present
Electric Lightwave September 1999 - April 2006
Western Data Pro February 1999 - September 1999
Compu-Time, Inc. July 1995 - February 1999
Kennedy Temporary Services, Manpower, Olsten Staffing January 1993 - June 1995
Market Decisions Corporation July 1991 - December 1992
Skills
Healthcare Information..., Epic Systems, Datastage, PL/SQL, SQL, Perl, EHR, EMR, HL7, Healthcare, SDLC, Unix, Unix Shell Scripting, Epic Optime data model..., Kimball University,..., Kimball University,...
Education
Portland State University 1989 — 1993
Bachelor of Science (BS), Business Administration and Management, General
Integra 2008 - Present
Qwest Telecommunications (with Boeing Contract) January 2007 - January 2008
TDS Telecommunications Corp. 2004 - 2007
Electric Lightwave April 1998 - April 2002
Skills
MPLS, WAN, Ethernet, Networking, VoIP, Telecommunications, Carrier Ethernet, Layer 2 COS, ring topologies (REP,..., SONET, Fast Ethernet, and..., L2/3 VPN, Metro Ethernet, QoS, BGP, OSPF, ATM, TCP/IP, Ascend, Lucent CBX500 ATM, Avaya Definity G3, Cisco Routers, Catalyst..., Ciena Fujitsu 9500, Infinera, Overture..., Adtran MX28xx, Adtran 5000 EoC, Allied Telesis – ATI, TransNav(TM) TN4.1.2.4..., Spectrum OneClick -..., CA Performance Monitor..., MetaSolve circuit design, Accedian Network..., Troubleshooting, SIP, ATM networks, T1, IPSec, Telephony, DSL, Firewalls, Computer Network..., VPN, DWDM, IP, TDM, Network Design, LAN-WAN, Frame Relay, Cloud Computing
Education
Santa Monica College 1985 — 1987
Computer Science
Wave Division Holdings October 2013 - Present
Field intentionally blank August 2013 - October 2013
Integra Telecom August 2004 - November 2010
Integra / ELI August 2004 - March 2010
Integra Telecom 2004 - 2008
Electric Lightwave August 2004 - August 2006
Qwest Communication 2001 - 2002
Qwest Communications Corp. 2000 - 2001
XO Communications 1999 - 2001
Nextlink 1999 - 2001
Skills
Telecommunications..., Telecommunications..., Telecommunication..., Telecom Infrastructure, Telecom Technologies, Dark Fiber, Fiber Optics, MPLS, WAN, Layer 2, Technical Training, Public Speaking, Complex Solutions, OSP, FTTx, Strategic Technology..., Carriers, Backhaul, Outside Plant, Communications..., Access Networks, Telecommunications, Ethernet, DWDM, Networking, DS3, Network Design, TDM, Sales Engineering, Wireless, Cloud Computing, LAN-WAN, Metro Ethernet, IP, Network Architecture, Unified Communications, Internet Services
Education
NHTI, Concord's Community College 1984 — 1985
University of Phoenix
AA
Standard Insurance Company September 2010 - Present
Realty Pro 2013 - 2015
Coldwell Banker Seal (formerly Century 21 Cascade Pacific) July 2003 - March 2013
Portland State University Foundation July 2008 - July 2010
Electric Lightwave March 1996 - January 2007
Pacific Telecom 1989 - 1996
Skills
Project Management, Leadership, Communication, Goal Oriented, Business Analysis, PMP, Information Technology, Visio, Vendor Management, Process Improvement, Negotiation, Strategic Planning, SDLC, Training, IT Management, Integration, Requirements Analysis, Systems Analysis, Business Process, Business Process..., Software Project..., Change Management, MS Project, Requirements Gathering, IT Strategy, SharePoint, Telecommunications, Project Planning, Team Building, Cross-functional Team..., Team Leadership, Data Analysis, Oracle, Databases, Strategy, Management, Enterprise Software, Risk Management, Security
Education
Idaho State University 1984 — 1985
BA, Computer Information Systems
Boise State University 1981 — 1983
Business Administration
Cox Communications January 2000 - Present
Teligent January 1999 - January 2000
Electric Lightwave January 1998 - January 1999
United States Air Force January 1994 - January 1998
Skills
DOCSIS, OSPF, Network Engineering, IP, VoIP, Cisco IOS, BGP, MPLS, CMTS, Telecommunications, Network Design, Network Architecture, WAN, Routing, Metro Ethernet, DWDM, Ethernet, QoS, IPv6, T1, MPLS VPN, Networking, Switches, Broadband, Optical Fiber, LAN-WAN, Routing Protocols, Routers, Juniper
Education
Iowa State University
Master's Degree, Mathematical Statistics and Probability
Wichita State University
Bachelor of Science, Mathematics with emphasis in Statistics
Providence Health & Services December 2006 - Present
Providence Health & Services 2005 - 2011
Providence Health & Services 2005 - 2011
Electric Lightwave 2000 - 2003
Education
Pacific Lutheran University 1988 — 1993
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.9
Willamette University
Cosgrave Vergeer Kester LLP December 2002 - Present
Williams Kastner 2001 - 2002
Sarah S. Conley, P.C. 2000 - 2001
GST Telecom 1997 - 2000
GST Telecom 1995 - 1997
Electric Lightwave 1993 - 1995
Skills
Estate Planning, Mergers & Acquisitions, Real Estate, Trademarks, Corporate Governance, Trust Management, Guardianship, Conservatorships, Probate and Trust..., Business Entity..., Business Formation, Business
Education
Clark College
Associate of Arts (AA), Certificate of Paralegal Studies
Prodapt September 2009 - Present
CenturyLink 2013 - 2014
CenturyTel November 2001 - December 2008
Electric Lightwave April 2000 - February 2001
GST Telecom 1999 - 2000
Northwest Natural June 1998 - December 1998
PTI (Pacific Telecom Inc) January 1988 - December 1997
Computer People February 1987 - December 1997
Tenneco (Oil & Gas), Houston, TX June 1988 - December 1988
CENTEL (Central Telephone), Lincoln NE May 1987 - May 1988
Skills
SDLC, DB2, JCL, COBOL
Education
Mapua Institute of Technology 1978 — 1982
BS Management and Industrial Engineering
Frontier Communications September 2014 - Present
Frontier Communications September 2010 - September 2014
Charter Communications July 2009 - August 2010
Charter Communications July 2008 - July 2009
Farmers Insurance April 2006 - June 2008
Electric Lightwave December 1999 - April 2006
Skills
Customer Service, Leadership, Training, Microsoft Office, Coaching, Budgets, Call Centers, Telecommunications, Negotiation, Marketing Strategy, Change Management, Project Planning, Account Management, Social Media, Project Management, Sales Operations, Team Leadership, Troubleshooting, Customer Satisfaction, Analysis, Process Improvement, Business Development, Cross-functional Team..., Direct Sales, Vendor Management, Sales Management, New Business Development, Team Building, Public Speaking, Recruiting, Leadership Development, Performance Management, Strategic Planning, Forecasting, Management, Business Analysis, Time Management, Sales, PowerPoint, Call Center, Contract Negotiation, Event Planning, Program Management, Customer Experience, Microsoft Excel, Operations Management, Customer Retention
Education
Northwest Nazarene University 1977 — 1981
Bachelor of Arts (B.A.)
Integra 2011 - Present
Integra Telecom August 2006 - June 2011
Electric Lightwave November 2004 - July 2006
Intex Exhibit Systems May 2004 - July 2004
Time Warner Telecom January 2001 - February 2004
GST Telecom December 1999 - January 2001
MCI WorldCom May 1997 - December 1999
Digital Twister Media Lab August 1995 - July 1997
Skills
Customer Acquisition, Product Marketing, Financial Analysis, Product Management, Strategic Planning, Negotiation, Managed Services, Product Development, Sales, Lead Generation, Training, Telecommunications, Project Planning, Business Development, Process Simulation, Video Conferencing, Business Planning, Strategy, MPLS, Ethernet, Project Management, Marketing Management, Consulting, Marketing Strategy, IP, Go-to-market Strategy, Enterprise Software, Co-location, Contract Negotiation, Management, Metro Ethernet, Optical Fiber, Business Analysis, Program Management, T1, Telephony, Integration, Wireless, Solution Selling, VoIP, Broadband, Unified Communications, SIP Trunking, Offer Development, SIP, Direct Sales, ATM networks, Sales Engineering, Hosted Services
Education
Portland State University 2005 — 2009
Masters, Financial Analysis
Washington State University 2001 — 2003
MBA, Business
University of Tulsa
BSBA, Economics, Finance, Accounting
Cascia Hall
High School, High School
Portland General Electric July 2006 - Present
Portland General Electric June 2003 - June 2006
Electric Lightwave 1996 - 2002
Skills
Forecasting, Analysis, Energy, Energy Markets, Business Analysis, Financial Modeling, Electricity Markets, Financial Analysis, Management, Project Management, Leadership, Commodity Markets, Budgets, Strategic Planning, Power Trading, Strategy, Hedging
Education
Arizona State University 1993 — 1995
MBA, Finance
Arizona State University 1988 — 1993
BS, Finance
DreamHost March 2014 - Present
Integra Telecom June 1998 - March 2014
Portland Lindy Society April 2007 - March 2008
Electric Lightwave 1997 - 2006
Stream Global Services 1995 - 1996
Skills
Perl, Cisco Technologies, Networking, Programming, Software Development, Software Engineering, Juniper, Telecommunications, Wireless, TCP/IP, Ethernet, Linux, Unix, Solaris, Cloud Computing, Data Center, Apache, SIP, Security, VPN, Network Engineering
Education
Bedford High School
Reed College
Tripwire May 2014 - Present
Knowledge Universe Technologies August 2011 - April 2014
Hollywood Entertainment/Movie Gallery Inc. August 2004 - June 2010
Electric Lightwave 1995 - December 2003
CEBA 1984 - 1994
Skills
Solaris, System Administration, Red Hat Linux, Unix, Perl, Linux, Troubleshooting, Netbackup, Data Center, DNS, VMware, Apache, NetApp Filers, VMware ESX, ITIL, Storage Area Networks, HP-UX, SAN, AIX
Education
Mt. Hood Community College 1976 — 1978
Associate's degree, Electronic Servicing
Integra Telecom February 2008 - Present
New Edge Networks/Earth Link August 2006 - June 2007
Electric Lightwave March 1997 - August 2006
Skills
Vendor Management, Process Improvement, Team Building, VoIP, Telecommunications, T1, Management, Project Management
Education
Clark College
Medical
Mt Hood Community College
General
Integra Telecom June 2008 - Present
Integra Telecom August 2006 - June 2008
Electric Lightwave September 2004 - August 2006
Electric Lightwave January 1998 - August 2004
Electric Lightwave February 1997 - January 1998
Pacific Telecom, Inc. April 1995 - February 1997
Pacific Telecom, Inc. February 1993 - April 1995
Radar Devices, Inc. October 1991 - September 1992
US Army September 1988 - October 1991
Skills
MPLS, Telecommunications, Ethernet, Unified Communications, ISDN, Metro Ethernet, Managed Services, Cellular Communications, SIP, Telephony, VoIP, IP, Cloud Computing, Broadband, Fiber Optics, DSL, Carrier Ethernet, Co-location, DWDM, Cisco Technologies, SIP Trunking
Education
Portland State University 2014 — 2014
Certificate, Six Sigma
Portland State University 2012 — 2013
Certificate, Project Management
Boston University 1989 — 1991
MSBA, Business Administration and Management, General
Oregon State University 1983 — 1988
Bachelor of Science (BS), Business Administration and Management, General
Oregon State University 1983 — 1988
Bachelor of Science (BS), Construction Management
Integra Telecom 2007 - Present
Electric Lightwave 1998 - 2007
Ray's Food Service 1996 - 1997
Skills
Telecommunications, Vendor Management, Integration, SDLC, Requirements Analysis, Business Analysis, MPLS, VoIP, Data Center, SQL, Systems Analysis, Process Improvement, SharePoint, Project Management, Requirements Gathering, T-SQL, IT Management, Troubleshooting, Software Project..., Managed Services, Agile Methodologies
Education
Portland State University
Bachelor of Science (BS), Information Systems and Quantitative Analysis
Multnomah County September 2012 - Present
Croop-Lafrance, Inc (Frontier Communications contract) December 2009 - April 2012
Integra Telecom May 2006 - December 2009
Citizens Communications 2002 - 2006
Electric Lightwave 1997 - 2006
Skills
Telecommunications, Vendor Management, Management, Business Analysis, Integration, Requirements Analysis, Software Project..., Telephony, Wireless, Ethernet, Project Management, Program Management, VoIP, MPLS, Process Improvement, Managed Services, SDLC, Mergers & Acquisitions, Network Design, Disaster Recovery
Education
Carnegie Mellon University 1986 — 1990
Bachelor of Science, Industrial Managment
Power Engineers July 2008 - Present
Micron Technology June 2006 - July 2008
Electric Lightwave 1993 - 2006
Education
Portland State University 1989 — 1992
Bachelor of Science, Information Systems & Quantitative Analysis
Portland Community College 1987 — 1990
Associate, Business Administration
Integra Telecom January 1994 - Present
Electric Lightwave 1994 - Present
ELI / Integra telecom 1994 - Present
Skills
Telecommunications, Process Improvement, Optical Fiber, Networking, Project Planning, Ethernet, Broadband, Fiber Optics, Network Design, DWDM, Vendor Management, T1, Managed Services, Internet Services, Data Center, Co-location, SIP Trunking, Telephony, Cisco Technologies, Unified Communications, SIP, Network Architecture, Network Engineering, Carriers, DS3, Outside Plant, Telecommunication..., Troubleshooting, Disaster Recovery, Telecommunications..., Provisioning, TDM, Integration, QoS, Cabling, Project Management, Budgets, Financial Analysis, Financial Modeling, Network Optimization, Management
Education
Portland State University 1989 — 1991
Post Baccalaureate Certificate, Accounting
Portland State University 1987 — 1991
BA, General Studies - Social Sceince
Jesuit High School
Vanderbilt University
Integra Telecom Network Support SpecialistELI / Integra telecom1998 - Present
Electric Lightwave 1998 - 2007
Electric Lightwave now Integra Telecom 1998 - 2006
Skills
Metro Ethernet
Education
Clark College 1987 — 1994
Mountain View High School 1984 — 1987
EarthLink Business February 2008 - Present
EarthLink February 2006 - Present
New Edge Networks June 2006 - September 2007
Integra December 2005 - June 2006
New Edge Networks August 2004 - December 2005
Time Warner Telecom May 2000 - February 2002
Electric Lightwave 1998 - 2002
Skills
Telecommunications, T1, Managed Services, MPLS, VoIP, IP, Wireless, Vendor Management, Cisco Technologies, Ethernet, WAN, VPN, Management, Routers, Switches, DSL, LAN-WAN, Networking, Network Design, CRM, Troubleshooting, CCNA, Project Management, Data Center, Telephony, Unified Communications, Computer Network..., Network Engineering, System Deployment
Education
Portland State University - School of Business 2009 — 2009
Project Management Certification Course
University of Phoenix 2005 — 2008
Bachelors, Business Management
Western Business College 1995 — 1997
Associates, Computer Science
University of Phoenix
MBA, Business Management with Concentrated Courses in Project Management
Prodapt January 2007 - Present
Childrens Center June 2006 - January 2012
Evergreen Public Schools April 2004 - December 2011
MetaSolv User Group 2004 - 2007
Electric Lightwave July 1998 - August 2006
Skills
Telecommunications, SDLC, Integration, Vendor Management, VoIP, Requirements Analysis, Databases, Program Management, Product Management, Software Project..., Business Analysis, Visio, IT Management, Management, Leadership, Managed Services, Process Improvement
Education
Clark College
Eastern Washington University
Leadership Clark County (LCC) 2005
University Of Phoenix
University of Pennsylvania
Welcome Home Realty January 2015 - Present
OIC Creates June 2001 - Present
Integra Telecom January 2008 - Present
Summa Realty July 2014 - January 2015
Fairplay Realty September 2010 - June 2014
Mal & Seitz Real Estate 2008 - 2010
Electric Lightwave January 1995 - October 2001
Electric Lightwave 1995 - 2001
Atlas Telecom 1991 - 1994
Skills
Selling, Short Sales, First Time Home Buyers, Real Estate, Investment Properties, Foreclosures, Customer Service, Contract Negotiation, Residential Homes, REO, Marketing, Negotiation, Condos, Direct Sales, Entrepreneurship, Investors, Listings, New Home Sales, Property Management, Real Estate Transactions, Referrals, Relocation, Sales, Sales Management, Sellers, Single Family Homes, Small Business, Team Building, Telecommunications, Telephony
Education
Marylhurst University 2002 — 2006
Bachelor of Fine Arts (BFA), Sculpture
Oregon State University 1984 — 1986
Audigy Group, LLC May 2008 - Present
Integra Telecom August 2006 - March 2008
Electric Lightwave 2004 - 2006
Electric Lightwave 1998 - 2006
Electric Lightwave 1995 - 1998
Skills
Trade Shows, Event Planning, Web Design, Graphic Design, Financial Analysis, Mergers, Purchasing, Property Management, Marketing, Project Management, Marketing Strategy, Strategic Planning, Account Management, Social Media Marketing, Online Advertising, Management, Budgets
Education
Oregon State University 1983 — 1989
B.A., Home Economics
PAETEC Communications March 2008 - Present
Accessline Communications October 2006 - March 2010
Electric Lightwave 2000 - 2006
Skills
Telephony, Unified Communications, SIP, VoIP, Ethernet, Telecommunications, IP, Channel, Wireless, Co-location, Long Distance, Network Design, SIP Trunking, T1, Metro Ethernet
Education
Bellevue College 2004 — 2007
IBM May 2001 - Present
Electric Lightwave 2000 - 2001
MCI Worldcom 1999 - 2000
Boeing 1997 - 1999
MCI 1994 - 1997
Internet Express 1992 - 1994
Skills
AIX, Architecture, Cisco Technologies, DNS, Data Center, Data Warehousing, Enterprise Architecture, Global Delivery, HP-UX, Hardware, IT Service Management, ITIL, Linux, Middleware, NetApp, Networking, Operating Systems, Oracle, Requirements Analysis, SOA, Strategy, System Administration, System Architecture, TCP/IP, Unix, Websphere, Windows, Project Management, Virtualization, Business Transformation, IBM AIX, Lean IT, Lean Six Sigma, Lean Tools, Lean Transformation, SAN, Solaris, WebSphere
Education
Angelo State University 1987 — 1988
Level 3 Communications January 2000 - Present
Electric Lightwave 1997 - 1999
Education
University of Nevada Las Vegas Lee Business School 1991 — 1992
MBA
Colorado State University 1980 — 1983
Orca Wave January 2001 - Present
edge2net 1996 - 2001
FiberNet / XO 1994 - 1996
Electric Lightwave 1986 - 1994
Skills
Telecommunications, Wireless, Start-ups, Strategic Partnerships, Product Management, VoIP, Mobile Devices, IP, Business Development, Cloud Computing, Go-to-market Strategy, SaaS, Solution Selling, Professional Services, Managed Services
Education
The George Washington University 1976 — 1979
Masters Public Affairs, Urban/Regional Economics/ Technology Transfer
Claremont McKenna College 1970 — 1974
Bachelor's degree, Philosophy and Political Science
Frontier Communications January 2013 - Present
Frontier Communications September 2010 - January 2013
GO2Networks January 2009 - September 2010
Integra Telecom March 2008 - September 2008
Integra Telecom August 2006 - February 2008
Electric Lightwave / Frontier Communications June 2004 - August 2006
Electric Lightwave / Frontier Communications May 2003 - March 2004
Electric Lightwave / Frontier Communications May 2000 - May 2003
Electric Lightwave / Frontier Communications April 1998 - May 2000
Electric Lightwave January 1997 - April 1998
Skills
Leadership, Product Marketing, Sales Management, New Business Development, Telecommunications, T1, Managed Services, Wireless, SIP Trunking, Business Analysis, Network Security, Unified Communications, Ethernet, Broadband, Management, VoIP, MPLS, IP, Co-location, Strategic Planning, Solution Selling, Telephony, Business Continuity, Training, Direct Sales, Network Engineering
Education
St. Mary's College of California
BA
The Church of Jesus Christ of Latter-day Saints - Employment Resources August 2013 - Present
The Church of Jesus Christ of Latter-day Saints September 2007 - August 2013
The Church of Jesus Christ of Latter-day Saints November 2004 - September 2007
The Church of Jesus Christ of Latter-day Saints September 2001 - November 2004
Mt. Hood Community College March 2001 - September 2001
Electric Lightwave January 2000 - January 2001
Bandag January 1998 - November 1999
Human Affair International May 1993 - January 1999
Resort Condominiums International June 1990 - December 1991
Boise State University 1988 - 1990
Skills
Leadership, Team Building, Process Improvement, Instructional Design, Business Process..., Program Management, Business Process, Training, Leadership Development, Process Management, Team Leadership, Change Management, Organizational Behavior, Cross-functional Team..., Public Speaking, Customer Service, PMP, Coaching, Strategic Planning, Software Documentation, DMAIC, Job Search Coaching
Education
Boise State University 1988 — 1990
MS, Instructional Technology
Idaho State University 1981 — 1986
BBA, Management
Pocatello High School
Bewick Hoyt & Associates, LLC August 2011 - Present
New Edge Networks an EarthLink Company 1999 - October 2011
Electric Lightwave February 1999 - November 2000
U S WEST June 1973 - February 1999
Skills
Telecommunications, Strategic Partnerships, Managed Services, VoIP, Wireless, Cloud Computing, Contract Negotiation, Strategy, IP, Strategic Planning, Government Advocacy, Youth Advocacy, Public Policy, Policy Analysis, Customer Retention, Federal Government..., State Government..., Relationship Building, Mentoring, Leadership Mentoring, Regulatory Compliance, Regulatory Affairs, Congressional Lobbying, Cost Management, Customer Support
Education
City University of Seattle 1982 — 1982
MBA, Business
University of Oregon 1969 — 1973
BA, Public Policy & International Development
Blaise Energy, Inc. November 2008 - Present
Enterprise Mobility November 2007 - September 2008
T-Mobile November 2002 - November 2007
Terabeam 1999 - 2001
Electric Lightwave 1996 - 1999
Skills
Enterprise Software, Solution Selling, Mobile Devices, Strategic Partnerships, Product Management, Channel, Sales Management, Professional Services, Account Management, Managed Services, Mobile Applications, Wireless, Leadership, Start-ups, Program Management, Outsourcing, Business Development, Sales, Management, Strategic Planning
Education
The University of North Dakota 1983 — 1987
Bachelor of Science (B.S.), Aerospace, Aeronautical and Astronautical/Space Engineering
PayScale, Inc. March 2012 - Present
Cbeyond February 2011 - March 2012
Onvia 2009 - May 2011
Shared Technologies August 2008 - 2009
Level 3 Communications 2007 - 2008
Broadwing Communications (Acquired by Level(3) Communications) 2006 - 2007
Verizon Business 2004 - 2006
Electric Lightwave 2000 - 2004
Qwest Communications 1996 - 1999
Skills
Solution Selling, Enterprise Software, SaaS, Sales, Leadership, Direct Sales, Sales Operations, B2B, Selling, Telecommunications, Business Intelligence, Management, Analytics, Business Strategy, Cold Calling, Account Management, Salesforce.com, Strategic Partnerships, Sales Process, Human Resources, Contract Negotiation, Entrepreneurship, Strategic Communications, Strategic Planning, Lead Generation, Network Engineering, Consultative Selling, Business Planning, CRM, Strategy, Cloud Computing, Consulting, Sales Management, Business Development, Networking
Education
Highline Community College
Associate of Arts (AA), Computer Science
Electric Lightwave May 2015 - Present
Integra March 2014 - Present
360Networks January 2011 - May 2013
Touch America 2004 - 2008
MCI February 1987 - July 2003
Skills
Co-location, Ethernet, WAN, MPLS, Managed Services, VoIP, DWDM, Telecommunications, IP, Routing, SIP, Networking, Cloud Computing, Optical Fiber, Account Management, SDH, SIP Trunking, T1, Solution Selling, Strategic Partnerships, Wireless, Telephony, Broadband, Data Center
Education
Oregon State University 1983 — 1985
BS, Marketing/Economics
Land Services Northwest December 2008 - Present
Technology Associates International Corporation 2005 - August 2008
Mericom / AFL 2001 - 2005
XO Communications 1999 - 2001
Electric Lightwave 1997 - 1999
Education
Oregon State University
BS, Geography - Land Use Planning
Texas A&M University
MS, Land Development
Electric Lightwave January 2015 - Present
Integra February 2014 - Present
Integra March 2013 - January 2014
Airband Communications (Formerly Sparkplug Communications) September 2010 - February 2013
Sparkplug Communications ( Now Airband Communications) May 2008 - September 2010
Sparkplug Communications ( Now Airband Communications) September 2007 - May 2008
McLeodUSA March 2007 - September 2007
Renaissance Networks/ Now Sparkplug Inc July 2006 - March 2007
Airband Communications April 2003 - July 2006
United States Marine Corps March 1996 - March 2000
Skills
Sales Management, Telecommunications, Sales Operations, Unified Communications, Managed Services, Co-location, SIP Trunking, Wireless, VoIP, Sales, Solution Selling, MPLS, Leadership, Management, Account Management, Telephony, Ethernet, Fiber Optic Networks, Direct Sales, Strategy, IP, Cloud Computing, Networking, SaaS, Salesforce.com, Hosted Services, SIP, Cisco Technologies, Data Center, Selling, Strategic Partnerships, LAN-WAN, Sales Engineering, Enterprise Software, Professional Services, Metro Ethernet, Optical Fiber, Cold Calling, Call Centers, Sales Process, Network Design, Private Line, Mobile Devices, Channel Partners, Internet Services, Broadband, PRI, T1, WAN, Long Distance
Education
College of DuPage 1994 — 1995
Glenbard West
Frontier Communications August 2006 - Present
Frontier Communications August 2006 - October 2007
Electric Lightwave September 2004 - August 2006
Electric Lightwave August 1998 - September 2004
Skills
Wireless, Ethernet, Telecommunications, VoIP, ATM networks, Cisco Technologies, SDH, DWDM, Computer Network..., Wireless Networking, Product Development, PMP, MPLS, Switches, Co-location, Transmission, Ruckus, Technology Solutions, Project Management, Frame Relay, T1, Wireless Routers, HP Procurve, Tropos, Team Leadership, Networking, Juniper, Managed Services, Telephony, Data Center, PMO, WiFi, MS Project, Broadband, System Deployment, Unified Communications, DSL, WAN, Network Architecture, Cross-functional Team..., Process Improvement, Metro Ethernet, LAN-WAN, Fiber Optics, Optical Fiber, SIP, Network Design, Network Engineering, IP
Education
Portland State University 2006 — 2006
Certificate
Oregon State University
BS
The Standard September 2013 - Present
Portland State University May 2008 - September 2013
Portland State University January 2004 - May 2008
New Edge Networks 2000 - 2002
Electric Lightwave May 1999 - July 2000
Monmouth University 1994 - 1998
Skills
Enterprise Architecture, Enterprise Software, Software Documentation, Software Development, Technical Writing, Linux, Unix, SQL, Perl, Visio, Data Warehousing, Active Directory, JavaScript, PHP, System Administration, Cisco Technologies, Troubleshooting, Shell Scripting, Testing, Information Architecture, Project Planning, Solaris, Data Analysis, IPSec, Apache, Agile Methodologies, Disaster Recovery, Web Services, Business Intelligence, SDLC, Database Design, IT Strategy, Databases, HTML, Oracle, Project Management, Web Applications, CSS, Integration, Security, IAM, IDP, Software Project..., Analysis, Requirements Analysis
Education
Monmouth University 1989 — 1994
MS, Computer Science, 4.0
The College of New Jersey 1981 — 1983
BA, Mathematics/Computer Science, Magna Cum Laude
Temple University 1978 — 1980
BA, Speech and Hearing Science, Summa Cum Laude
Clear Voice Telecom March 2008 - Present
CRI Advantage/AA 2006 - 2007
Electric Lightwave 2003 - 2004
Skills
VoIP, Sales Management, Account Management, Telecommunications, Co-location, Hosted Services, Unified Communications, Managed Services, Direct Sales, Sales, Selling, Customer Satisfaction, Data Center, Cloud Computing, Telephony, Solution Selling, IP, MPLS, Call Centers, B2B, Wireless, Start-ups, Sales Process, Business Development, New Business Development, Networking, Enterprise Software, Strategic Partnerships, Salesforce.com, Channel Partners, SaaS
Education
California State University-Sacramento
LBiSat, LLC November 2007 - Present
Eschelon Telecom May 2005 - October 2007
McLeod USA March 2004 - May 2005
XO Communications November 2001 - April 2004
Electric Lightwave 1997 - 2001
Skills
Satellite Communications, Managed Services, International Project..., Product Development, Channel Management, Solution Selling, Consultative Selling, Direct Sales, Channel Partners, Selling, VoIP, Telecommunications, Sales, Wireless, Broadband, IP, Account Management, Business Development, Unified Communications, Management, Sales Management
Education
Brigham Young University 1976 — 1979
Business/Corporate Communications
Concord High School
RJ Finance Associates 2000 - Present
IBM Software Group 1995 - 1999
Electric Lightwave 1994 - 1995
Verizon 1985 - 1994
Mobil Oil Corporation 1977 - 1985
Education
Columbia University - Columbia Business School 1975 — 1977
MBA
University of Massachusetts Boston 1972 — 1975
BA
PROJECTESS, LLC June 2013 - Present
City of Henderson May 2013 - Present
City of Henderson December 2001 - April 2013
PurchasePro 1998 - 2000
Electric Lightwave 1990 - 1998
Skills
Information Technology, Project Management, Process Improvement, Program Management, Government, Operations Management, ITIL Process..., Six Sigma, Lean Management, Fleet Management, Asset Management, Analysis, Leadership, Budgets, Contract Management, Security, Quality Assurance, ITIL, Business Process..., Management, Business Process, Strategic Planning, Governance, Telecommunications
Education
University of Nevada-Las Vegas 2005 — 2008
MPA, Masters in Public Administration
Linfield College 1986 — 1990
BA, Business, Minor in Computing Science
Harrah's Joliet Casino & Hotel April 2015 - Present
Harrah's Joliet Casino & Hotel December 2014 - April 2015
Freelance PR, Social media, Marketing July 2012 - August 2014
Clear Channel Radio August 2006 - March 2007
The Disney Store June 2002 - December 2003
Clear Channel Radio April 2001 - September 2003
LANE PR January 2000 - October 2000
Electric Lightwave September 1999 - December 1999
Meredith September 1998 - May 1999
Walt Disney World August 1995 - August 1997
Skills
Photoshop, Public Relations, Digital Marketing, Marketing Communications, Marketing Strategy, Social Media Marketing, Direct Marketing, Advertising, Creative Strategy, Email Marketing, Newsletters, Media Relations, Online Advertising, Corporate Communications, Press Releases, Editing, Copywriting, Social Media, Customer Service, Social Networking, Event Management, Microsoft Office
Education
Drake University 1994 — 1999
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
TEKsystems March 2014 - April 2015
Rose International November 2011 - November 2013
Realty Partners LLC March 2010 - January 2013
Kaiser Permanente 2011 - 2013
Suuma Real Estate Group March 2010 - November 2011
Keller Williams Realty July 2009 - April 2010
USA Self Employed October 2007 - February 2010
Hall Kinion June 2000 - June 2003
Nautilus 2001 - 2003
Electric Lightwave 2000 - 2001
Skills
Troubleshooting, Technical Support, Networking, VoIP, Management, Call Center, Customer Service, Help Desk Support, Outlook, Microsoft Office, Sales, System Administration, Software Documentation, Account Management, Recruiting, Microsoft Excel, Team Building, Marketing, Social Media, Training, Enterprise Software, Call Centers, Customer Satisfaction, Active Directory
Education
Clark College 1998 — 2000
Banfield Pet Hospital March 2013 - Present
MegaPath October 2011 - September 2012
EarthLink Business November 2007 - October 2011
New Edge Networks March 2003 - November 2007
Electric Lightwave April 2000 - October 2001
Electric Lightwave January 1999 - April 2000
Skills
Inventory Management, Contract Negotiation, Six Sigma, Telecommunications, Vendor Management, Managed Services, Call Center, VoIP, Process Improvement, Project Management, Strategic Planning, Managerial, DSL, Sales Process, Compliance, Quality Assurance, DS3, Data Center, Leadership, Co-location, MPLS, Cisco Technologies, Negotiation, Risk Management, Networking, Cross-functional Team..., Customer Service, Salesforce.com, Access, Management, Sales, Solution Selling, Call Centers, Troubleshooting, Security, Unified Communications, Wireless, Budgets, Product Management, T1, Team Leadership, Customer Satisfaction, Training, Strategic Partnerships, Sales Operations, CRM, LAN-WAN, ITIL v3 Foundations..., ITIL, Business Development
Education
Clark College 2013 — 2014
Associate of Arts (A.A.)
Mt. Hood Community College 1996 — 1998
Natural Resource Management
Fort Vancouver Regional Library District April 2001 - Present
Electric Lightwave 1997 - 2001
TDS Telecom 1995 - 1998
Bowler & Associates 1992 - 1995
Skills
Community Outreach, Editing, Library Management, Information Literacy, Internal Communications, Marketing, Public Libraries, Collection Development, Social Networking, Newsletters, Social Media, Copy Editing
Education
Portland State University 1989 — 1992
BS, Speech Communications
Energy Solution USA Inc June 2008 - Present
Elim Bible Institute, Inc. July 2004 - June 2008
Frontier Communications July 2002 - June 2003
Electric Lightwave April 2000 - June 2001
ITDS International Telecommunication Data Systems 1998 - 2000
Skills
Strategic Planning, Business Strategy, Transition Management, Business Management, Business Analysis, Change Management, Financial Reporting, Financial Analysis, Mentoring, Non-profits, Telecommunications, Utilities, Vendor Management, Wireless, Contract Negotiation, Management
Education
Saint Bonaventure University 1979 — 1983
BBA, Accounting
New Vibe Training July 2010 - Present
Electric Lightwave September 1997 - December 2007
Skills
Coaching, Change Management, Leadership Development, Training, Team Building, Executive Coaching, Employee Relations, Strategy, Budgets, Human Resources, Non-profits, Small Business, Employee Training, Management Consulting, Process Improvement, Teaching, Conflict Resolution, Team Management, Talent Management, Marketing Strategy, Organizational..., Public Speaking, Training Delivery, Personal Development, Policy, Operations Management, Management, Negotiation, Business Planning, Customer Service, Succession Planning, Project Planning, Instructional Design, Recruiting, Business Strategy, Start-ups, Staff Development, Project Management, Emotional Intelligence, Performance Management, Career Development, Leadership, Team Leadership, Strategic Planning, Entrepreneurship, Interviews, Program Management, Employee Engagement, Workshop Facilitation, Event Planning
Education
Gonzaga University 2012 — 2015
Master's Degree, Organizational Leadership
MHS, Performance Works 2014 — 2014
EQi 2.0 and EQ 360 Certification, Emotional Intelligence
New Vibe Training 2010 — 2010
ICF Certified Professional Coach, Positive Psychology and Solutions Focus
Marylhurst University 1995 — 1997
Bachelor's Degree, Business and Telecommunications
Lodi Garage Doors and More April 2015 - Present
Petersen Dean Inc. September 2014 - Present
One Roof Energy September 2013 - September 2014
Integra Telecom February 2012 - August 2013
SolarCity 2008 - 2010
Aztek Networking 2004 - 2008
XO Communications 2001 - 2004
Electric Lightwave 1999 - 2001
Skills
Cleantech, Marketing Strategy, Direct Sales, Team Building, Energy Efficiency, Cloud Computing, Renewable Energy, Solution Selling
Education
Arizona State University 1991 — 1996
BS, Marketing
WSU May 2009 - 2010
Electric Lightwave February 1996 - September 2006
Skills
DWDM, Ethernet, Wireless, MPLS, Optical Fiber
Education
Columbia Basin College 1972 — 1975
Associates, Science
Clark College
Computer Science
Century Insurance Group, LLC January 1999 - Present
Electric Lightwave 1998 - 1999
Metropolitan Fiber January 1996 - January 1998
Skills
Leadership, Business Analysis, Sales, Insurance, Property & Casualty..., Sales Management, Marketing, Team Building, Strategic Planning, Employee Benefits, Liability, Umbrella Insurance, Legal Liability, Casualty, Commercial Lines
Education
Oregon State University 1989 — 1993
Bachelor of Science (B.S.)
Aspen Dental Management, Inc. (ADMI) June 2014 - Present
Living Paint Studios July 1996 - Present
T-Mobile April 2012 - May 2014
The Driver Training Group September 2009 - December 2011
BidSpotter August 2010 - February 2011
MediaPro March 2008 - September 2009
Premera Blue Cross March 2004 - March 2008
Electric Lightwave August 2001 - March 2004
Washington State University January 2002 - January 2003
Lioninc.com 1999 - 2000
Education
Art Institute of Seattle 1995 — 1997
Associates of Applied Arts, Computer Animation/Multimedia
Clover Park High School
Santander Consumer USA Inc. March 2013 - Present
American Credit Acceptance November 2011 - February 2012
Target Media Partners February 2011 - September 2011
Santander Consumer USA Inc. June 2007 - November 2008
Fireside Bank November 2002 - May 2007
Wells Fargo Financial Acceptance December 2001 - November 2002
Electric Lightwave July 2000 - November 2001
First Commerce of America November 1997 - August 1999
The Money Store February 1997 - June 1997
First Merchants Acceptance Corp. May 1996 - February 1997
Skills
Sales Management, Credit Analysis, Collections, Salesforce.com, Consumer Lending, Management, Risk Management, Credit Risk, Credit Reports, Microsoft Office 2007, 10 Key, New Business Development, Mortgage Lending, Loans, Banking, Loan Origination, Customer Service, Account Management, CRM, Training, Finance, Selling, Negotiation, Sales Operations, Portfolio Management, Sales, Marketing
Education
Central Piedmont Community College 1990 — 1991
General Studies, 4.0
Marcus & Millichap February 2012 - Present
Black Box April 2011 - January 2012
Vinculums November 2010 - January 2011
New Edge Networks July 2010 - October 2010
New Edge Networks May 2010 - October 2010
Holiday Retirement March 2008 - May 2010
Electric Lightwave corporation February 2008 - May 2010
AuBeta Networks March 2005 - March 2008
Electric Lightwave October 2000 - September 2003
Electric Lightwave corporation October 2000 - July 2003
Skills
Cisco, PBX, NEC, WAN, VPN, IP, Frame Relay, T1, ATM, VoIP, Troubleshooting, Network Design, Telecommunications, Switches, Wireless, Ethernet, LAN/WAN, Cisco Technologies, Awesomeness, Unified Communications, Routers, Networking, OSPF, Servers, Technical Support, Cisco Call Manager, MPLS, ISDN
Education
Portland Community College 2005 — 2008
Associates, Multimedia
The Green Building Initiative January 2011 - Present
Excel NW Volleyball Club November 2009 - October 2012
Charter Communications October 2006 - July 2009
Electric Lightwave 1996 - 2006
Frontier Communications/Electric Lightwave LLC 1996 - 2006
Oregon / Washington Long Distance August 1994 - April 1996
Skills
Customer Service, Vendor Management, Budgets, Project Management, Strategic Planning, Process Improvement, Operations Management, Call Center, Telephony, Team Building, Sales, Telecommunications, Analysis, Call Centers, Coaching, Leadership, Management, Performance Management, Sales Management, Public Speaking, Forecasting, Customer Retention, Policy, Employee Relations, Business Strategy, Contract Negotiation, Cross-functional Team..., Account Management, New Business Development, Marketing
Education
Portland State University 1980 — 1984
BS, Business Administration: Management
Integra Telecom October 2011 - Present
Integra Telecom 2009 - 2011
Integra Telecom 2006 - December 2009
Electric Lightwave 1995 - 2006
GTE 1981 - 1995
Education
Portland Community College 1972 — 1975
Beaverton High School 1970 — 1972
Yo Data August 2009 - Present
Tunnel Radio of America October 2005 - August 2009
Yo Data June 2003 - October 2005
US West/Qwest Communications September 2000 - May 2003
Electric Lightwave September 1998 - September 2000
Davidson & Associates, Inc. 1989 - 1995
Pacific Northwest Bell/ US West Communications September 1980 - September 1988
Beaverton School District September 1979 - June 1980
Motorola Communications and Electronics September 1974 - September 1978
Skills
Cisco CCNA (Expired), Cisco CCDA (Expired), Motorola Certiied RCR..., Software Installation, RF, Wireless, Integration, Networking, WAN, Sales Operations, Selling, VoIP, Telecommunications, Telephony, Wireless Networking, IP, Electronics, Sales, Management, MPLS, Managed Services, Sales Management
Education
Portland State University 1979 — 1980
Teacher, High School Science
Portland State University 1965 — 1972
BS, Biology
Lewis and Clark College 1965 — 1966
Biology
Vital Spark Healing June 2012 - Present
Integra Telecom June 2004 - Present
TDS Telecommunications Corp. April 2002 - June 2004
Electric Lightwave March 2000 - October 2001
Skills
T1, Network Design, VoIP, Broadband, Networking, DS3, Wireless, IP, Call Centers, Telephony, Telecommunications, Optical Fiber, Ethernet, WAN, MPLS, DSL, SIP, Managed Services
Education
Clark College 1998 — 2000
AS, Data Networking and Telecommunications
FEI Company 2008 - Present
FEI Company 2006 - 2008
Credence 2004 - 2006
Planar Systems 2002 - 2004
Electric Lightwave 2000 - 2002
Henry Weinhard Brewing Company 1997 - 2000
Education
Binghamton University
MBA
Multnomah County August 2014 - Present
Con-way, Inc. June 2013 - July 2014
The Standard April 2006 - June 2013
Electric Lightwave November 1997 - April 2006
MARKETING ONE INC June 1996 - June 1997
Skills
SDLC, Visio, Business Analysis, Requirements Analysis, Vendor Management, Business Process, Integration, Project Management, Toad, Microsoft Office Project, Microsoft Office 2007, Requirements Gathering, User Acceptance Testing, Testing, Change Management, Systems Analysis, Use Case Analysis, MS Project, Process Improvement
Education
California State University, Fresno
BS, Business Administration
Columbia Precast Products January 2014 - Present
Oldcastle Precast December 2012 - December 2013
Hanson Building Products August 2011 - December 2012
Hanson Building Products June 2008 - August 2011
Hanson Building Products February 2003 - June 2008
Electric Lightwave July 2000 - July 2003
Sprint July 1995 - July 2000
Skills
Contract Negotiation, Negotiation, Building Materials, Sales, Account Management, Concrete, Project Planning, Customer Service, Purchasing, Project Estimation, Sales Presentations, Project Management, Management, Business Planning, Direct Sales
Education
Portland State University 2003 — 2005
Post Bac, Accounting
University of Oregon 1993 — 1995
BS, Business
Bonneville Power Administration August 2014 - Present
Bonneville Power Administration February 2014 - August 2014
Bonneville Power Administration January 2009 - February 2014
BPA April 2004 - January 2009
BPA June 2001 - April 2004
Electric Lightwave June 2000 - October 2001
Electric Lightwave October 2000 - June 2001
Kaiser Permanente 1997 - 2000
Blue Cross Blue Shield of Or January 1994 - January 1997
Skills
Financial Analysis, Budgets, Program Management, Pricing, Auditing, Capital Budgeting, Business Case, Process Improvement, Financial Modeling, Energy Markets, Energy, Commodity Markets, Business Analysis, Analysis, Forecasting, Business Process..., Risk Management, Renewable Energy, Access, Financial Reporting, SAP
Education
Marylhurst University 1998 — 2000
M.B.A., Finance
Washington State University 1985 — 1989
Bachelor of Arts, Accounting
Integra June 2008 - Present
Electric Lightwave April 2004 - June 2008
Electric Lightwave March 1999 - April 2004
Education
Clark College
Columbus State Community College 2002 - Present
Portland Community College 2001 - 2001
Union Institute & University 1998 - 1999
Electric Lightwave 1996 - 1997
Nationwide Insurance 1994 - 1996
Mount Carmel Health System 1991 - 1994
P.S.I. Institute 1989 - 1991
Newmarket Junior/Senior High School 1987 - 1989
Skills
Distance Learning, Curriculum Design, Teaching, Training, English, Employee Relations, Higher Education, Curriculum Development, College Teaching, Adult Education, Higher Education...
Education
The Union Institute and University 2000 — 2005
Doctor of Philosophy (Ph.D.), Adult Education & Developmental English
The Ohio State University
Master of Arts (M.A.), Educational Theory & Practice, English
Capital University 1982 — 1986
Bachelor of Arts (B.A.), English/Secondary Education
J. Frank Schmit and Son Co 2002 - 2005
tw telecom 2000 - 2002
Electric Lightwave 1997 - 1999
Skills
Troubleshooting, Customer Service, Microsoft Office, Customer Satisfaction, Microsoft Excel, Data Entry, Administrative..., Outlook, Telephone Skills, Teamwork, Team Building, Windows, Report Writing, Reporting & Analysis, Technical Support, Data Management
Education
Portland Community College
Charter Media October 2001 - Present
Electric Lightwave September 1996 - September 2001
Education
Clark College 1982 — 1985
Associate of Arts and Sciences (AAS)
Columbia Riverr High School 1979 — 1982
Lifeline Connections 2007 - 2012
Electric Lightwave November 1995 - June 2002
Education
Seattle Pacific University 1983 — 1987
Bachelor of Arts (BA), Business Administration and Management, General