Electronic Merchant Systems
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Electronic Merchant Systems Employees
Executive Card Payments LLC April 2014 - Present
CardPayment Solutions May 2013 - January 2014
World Financial Group (WFG) July 2012 - October 2013
Corinthian Colleges September 2010 - May 2013
Electronic Merchant Systems August 2008 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Student Recruiting, Sales, Sales Management, Supervisory Skills, Team Management, Adult Education, Merchant Services, Training, Resume Writing, Management, Time Management, Coaching, Staff Development, Leadership Development, Recruiting, Leadership, Cold Calling, Public Speaking, Team Building
Education
Chicago State University 2004 — 2008
Bachelor's of Science, Marketing
Electronic Merchant Systems September 2014 - Present
DEFENDER July 2008 - August 2014
Premier Game Company 2001 - 2008
Skills
Closing Skills, Motivation for Sales, Sales Planning, Selling to Consumer..., Market Knowledge, Presentation Skills, High Energy Level, Meeting Sales Goals, Professionalism, Territory Management, Territory Growth
Education
Columbus State University 1998 — 2001
Marketing, Accounting
Looking for an exciting new job opportunity August 2015 - Present
Electronic Merchant Systems April 2012 - September 2015
Toucan Tan December 2005 - March 2012
Skills
Management, Sales, Marketing, Customer Service, Sales Management, Cold Calling, New Business Development, Team Building, Event Planning, Account Management, Strategic Planning, Coaching, Marketing Strategy, Event Management, Direct Sales, Sales Process, Salesforce.com, Leadership, Social Media, Public Speaking
Education
Kennesaw State University 1996 — 2002
Bachelor's Degree, Sports Management
Banner Health February 2015 - Present
Self employed January 2014 - Present
Banner Health November 2014 - February 2015
Confidential Company March 2014 - November 2014
Electronic Merchant Systems August 2013 - August 2014
Fairmont Hotels & Resorts September 2011 - July 2013
The Scottsdale Plaza Resort September 2010 - September 2011
Carrabba's Italian Grill OSI February 2003 - September 2010
Skills
Cooking, Food, Nutrition, Human Nutrition, Healthcare, Health Insurance, Multi Tasking, Data Analysis, Teamwork, Analytic Thinking, Food & Beverage, Claims Handling, Information Analysis, Wine, Restaurants, Executive..., Employee Management, Team Leadership, Customer Service, Menu Development, Time Management, Cuisine, Management, Culinary Skills, Hospitality Industry, Fine Dining, Restaurant Management, Hospitality, Employee Relations, Bartending, Micros, Wine Tasting, New Restaurant Openings, Food Service, Beer, Food Safety, Alcoholic Beverages, Inventory Management, Training, Resorts, Organization, Communication, Creativity, Critical Thinking, Food Preparation, Recipes, Labor Control, Serve Safe Certified, Office Administration, Creative Writing
Education
Arizona State University 2014 — 2016
Bachelor's Degree, Nutrition
Fashion Institute of Design & Merchandising 2001 — 2003
Fashion/ Interior/ Graphic design
Mountain View HS 1998 — 2001
Diploma, Advanced General Studies, 4.15GPA
Casual Fridays, Inc. August 2015 - Present
Electronic Merchant Systems April 2011 - Present
Relational Solutions September 2014 - August 2015
California Born February 2015 - July 2015
OnX Enterprise Solutions May 2014 - August 2014
Electronic Merchant Systems August 2010 - April 2011
Electronic Merchant Systems June 2010 - August 2010
Skills
Salesforce.com, Cold Calling, Sales, Sales Process, Lead Generation, Management, Sales Management, Sales Operations, Marketing, Social Media Marketing, Marketing Strategy, Social Networking, Sales Presentations, Merchant Services, Account Management, Call Centers, Negotiation, Content Marketing, Social Selling, Enterprise Software, Digital Marketing, Marketing Automation, Customer Retention, Recruiting, Gift Cards, Customer Service, Inbound Marketing, Payment Card Processing, B2B, Selling, Outside Sales, Direct Sales, CRM, New Business Development, Small Business, Solution Selling, Customer Satisfaction, Strategic Partnerships, Team Building, Business Development, Online Marketing, Content Strategy, Electronic Payments, Payment Gateways, E-commerce, Email Marketing, Market Research, Marketing Communications, Microsoft Office, Blogging
Education
The University of Akron 2011 — 2014
Bachelor's Degree, Business Organizational Communications and Sales Management
Cuyahoga Community College 2009 — 2011
2 years completed, General Studies
Electronic Merchant Systems July 2015 - Present
Staples November 2014 - July 2015
ActionLink November 2013 - November 2014
US Army July 2008 - November 2012
Office Depot May 2005 - May 2008
Skills
ArcGIS, Socet Set, Windows 7, Microsoft Office 2007, FalconView, Movint Client, People Skills, Customer Service, Customer Satisfaction, Loss Prevention, Management, IWS, WARP, GBS, Image Analysis, Electronic Data Security, Intelligence Analysis, Surveillance Techniques, Classified Information..., Physical Access Control, Geospatial Intelligence, Leadership, Intelligence Community, Counterinsurgency, Imagery, Weapons, Security Clearance, Special Operations, Internet Troubleshooting, Computer Security, Superior Computer Skills, Top Secret, Military Training, National Security, Reconnaissance, C4ISR, Organization, Interpersonal..., Teamwork, Team Building, Electronic Warfare, Army, Counterintelligence, Quality Assurance, Quality Control, Force Protection, Information Assurance, Wireshark, Packet Capture, Packet Tracer
Education
Anne Arundel Community College 2013 — 2015
Associate of Applied Science, (A.A.S.), Information Assurance and Cybersecurity W/Cyber Forensics
NGA College 2011 — 2012
Certificate, Imagery
Cochise College 2009 — 2009
Undergraduate, Intelligence Operations
Mergenthaler Vocational Technical High School 1999 — 2003
High School Diploma, Computer Programming
Heritage Property Management June 2015 - Present
Electronic Merchant Systems January 2012 - March 2015
Embassy Suites March 2011 - November 2014
Skills
Microsoft Office, Office Administration, Opera, Telephone Skills, Communication, Prompt, Multi Tasking, Customer Service, Data Entry, Time Management, Microsoft Word, Microsoft Excel, Administration
Education
International School of Skin, Nailcare & Massage Therapy 2013 — 2014
Payne, Ross and Associates January 2015 - Present
BFG Communications July 2014 - January 2015
Market America, Inc. August 2012 - July 2014
Market America, Inc. July 2008 - August 2012
Electronic Merchant Systems August 2007 - July 2008
Skills
Graphics, Graphic Design, Adobe Creative Suite, InDesign, Photoshop, Illustrator, Advertising, Typography, Posters, Branding & Identity, Corporate Identity, Corporate Branding, Personal Branding, Logo Design, Creative Direction, Social Media, Social Media Marketing, Web Design, Online Advertising, Email Marketing, Online Marketing, Image Manipulation, Image Editing, Photo Restoration, Microsoft Word, Layout, Marketing, Art Direction, Adobe Acrobat, Brochures
Education
Art Institute of Pittsburgh 2003 — 2007
Bachelor of Science (B.S.), Graphic Design
West Virginia University
Completed 3 Years Towards Bachelor of Science, Business Administration/Liberal Arts
UPS 2014 - Present
UPS January 2007 - Present
Electronic Merchant Systems January 2014 - September 2014
Blockbuster Textiles March 2003 - January 2006
Alsco April 2001 - March 2003
Skills
Air Freight, Transportation, Sales Management, People-oriented, OSHA, Employee Training, Flight Safety, Troubleshooting
Education
Columbus State University 1994 — 1995
Undergraduate study in Business Administration
Manacan High School 1989 — 1993
High School Diploma
KeyBank August 2013 - February 2014
Invacare October 2012 - December 2012
Electronic Merchant Systems May 2012 - August 2012
Ben Venue Laboratories 2008 - 2010
Colormatrix 2007 - 2008
Dick's Sporting Goods 2004 - 2007
Cleveland Browns Stadium Team Shop 2003 - 2004
NSL Analytical Services 1998 - 2003
Skills
HTML, CSS, Microsoft Applications, Visual Studio, Visio, SQL, Java, SharePoint, SnagIt, LIMS, Quality Assurance
Education
Cuyahoga Community College 2011 — 2012
Associates of Business
Bowling Green State University
Bachelor of Science
Tiva Designs 2010 - Present
Cable Quest / Print Management Partners March 2010 - April 2011
CableQuest March 2009 - April 2010
Electronic Merchant Systems July 2008 - March 2010
Electronic Merchant Systems 2008 - 2010
Maddox Marketing Group April 2008 - June 2008
EnterMedia August 2007 - November 2007
Outback Steakhouse March 2005 - October 2007
Skills
Graphic Design, Photoshop, Illustrator, InDesign, Web Design, Logo Design, Adobe Creative Suite, Illustration, Typography, Photography, Dreamweaver, Brochures, Layout, Advertising, Corporate Identity, Art Direction, Graphics, Flash, Posters, Microsoft Office
Education
Art Institute of Pittsburgh 2005 — 2008
Bachelor's degree, Graphic Design, 3.5
Art Institute of Pittsburgh
Bachelor of Science Degree, Graphic Design
The University of Akron
The University of Akron
Graphic Design
Marketing Directions September 2011 - Present
Vendors Exchange International, Inc. June 2011 - November 2011
Rosetta February 2011 - June 2011
KeyBank September 2010 - December 2010
ExchangeBase 2010 - August 2010
DigiKnow November 2008 - July 2009
IdeaStar October 2007 - October 2008
Electronic Merchant Systems May 2006 - October 2008
Skills
Dreamweaver, Web Design, Graphic Design, Multimedia, Video Editing, Video, Flash Animation, Creative Direction, Advertising, Adobe Creative Suite, Final Cut Pro, Art Direction, Video Production, Marketing, Brand Management, Brand Development, Social Media, Corporate Branding
Education
Cleveland Institute of Art 2000 — 2005
BFA, Graphic Design, Video, Sound design
T-Mobile July 2011 - Present
T-Mobile March 2010 - July 2011
T-Mobile February 2007 - March 2010
Electronic Merchant Systems June 2006 - February 2007
Skills
Merchant Services, Consultative Selling, Sales Process, Wireless, Wireless Services, Contract Negotiation, Account Management, Solution Selling, Salesforce.com, Building Relationships, Accountability, Selling, Sales Management, Mobile Devices, Cross-functional Team..., Telecommunications, Leadership, Training, Direct Sales, Customer Retention, Management, CRM, Sales
Education
Southern Illinois University, Carbondale 2000 — 2004
Electronic Merchant Systems April 1993 - Present
Skills
Management of Technical..., Strategic Planning, Project Management, Planning, Monitoring and...
Education
Electronic Engineering Institute 1980 — 1984
BSc Electrical and Electronic Engineering, Electrical and Electronic Engineering
ITT Technical Institute August 2013 - Present
Everest Institute June 2011 - January 2013
Instant Tax Services December 2010 - April 2011
Electronic Merchant Systems July 2010 - December 2010
Skills
Management, Customer Service, Telecommunications, Microsoft Office, Project Management, Sales
Education
Michigan State University 1999 — 2003
Pursued, Political Science; Public Policy/Public Administration
Kennesaw State University
Certificate in Grant Writing
Electronic Merchant Systems June 2015 - Present
AVADirect February 2014 - June 2015
Mustard Seed Market & Cafe May 2011 - February 2014
AVA Direct September 2010 - May 2011
Cardinal Printing July 2009 - August 2010
Homes.com August 2003 - June 2009
Skills
Graphic Design, Web Development, Web Design, Digital Photography, Adobe Creative Suite, QuarkXPress, Photoshop, InDesign, Illustrator, Dreamweaver, Flash Animation, HTML 5, CSS3, PHP, Adobe Fireworks, Adobe Acrobat, Premier, Fine Art, Microsoft Office, FileMaker, Video Editing, WordPress, Joomla, Drupal, Magento, Art, Logo Design, Graphics, Typography, Illustration, Layout, Flash, Business Cards, Posters, Corporate Identity, Vector Illustration, Flyers, Brochures, Banners, Digital Illustration, Invitations, Advertising, Art Direction, Customer Service, Social Media, Marketing, User Experience
Education
Art Institute of Pittsburgh 1998 — 2000
Associate of Science (A.S.), Graphic Design
Stark State College of Technology
Web Page, Digital/Multimedia and Information Resources Design
Electronic Merchant Systems June 2013 - June 2013
EMS June 2013 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
ITT Technical Institute-Strongsville 2006 — 2009
Bachelor of Applied Science (BASc), Criminal Justice
Garfield Heights High School 1994 — 1998
Radio One September 2006 - September 2008
glaceau (VitaminWater,SmartWater) April 2006 - August 2007
Electronic Merchant Systems August 2005 - April 2006
Skills
• Strong Strategic..., •Deadlines/Turnarounds, •Quality Control, •Cost Reduction..., •Supervisory and..., •Database Management, •High-Energy, •Strong Analytical and..., •Productive and..., Analytical Skills, Database Admin, Quality Control, Leadership, Strategic Thinking, Team Building, Plannning, Marketing, Fundraising, Training, Public Speaking, Event Planning, Non-profits, Public Relations, Strategic Planning, Event Management, Social Media, Marketing Strategy, Social Networking, Sales, Marketing Communications, Management, Advertising, Customer Service, Sponsorship, Budgets, Social Media Marketing, Leadership Development, PowerPoint, Time Management, Brand Awareness, Microsoft Office, Team Leadership, Outlook, Microsoft Excel, Research, Interviews, Recruiting, Market Planning, Press Releases, Facebook
Education
University of Missouri-Saint Louis 2014 — 2015
Master of Business Administration (M.B.A.), Marketing, 3.7 GPA
Jackson State University 2001 — 2005
BBA, Marketing
Veritix® June 2014 - Present
Electronic Merchant Systems September 2013 - June 2014
Universal Windows Direct May 2013 - September 2013
Amtrust North America September 2011 - May 2013
PNC Bank August 2008 - September 2011
Skills
JavaScript, CSS, Visual Studio, C#, VB.NET, ASP, XHTML, SQL, Visio, Windows
Education
DeVry University 2010 — 2012
Bachelor’s Degree, Web Development
Lorain County Community College
Associates Degree, Information Technology
Madamma Driving School July 2011 - Present
Electronic Merchant Systems January 2002 - January 2009
B&L Automotive August 2000 - June 2007
Skills
Sales Management, Automotive Repair, Automotive Sales, Defensive Driving, Translation, Drivers Education, Road Testing, Sales, Selling, Dealers, Team Building, Salesforce.com, Start-ups, Strategic Partnerships, B2B, Public Speaking, Small Business, Entrepreneurship
Education
Oakland Community College
ferndale hs
the Biz Medic January 2015 - Present
Biz Profit April 2014 - Present
Business Payment Advisors September 2014 - Present
Merchant Warehouse September 2014 - Present
Finance Store Inc September 2014 - Present
Electronic Merchant Systems September 2014 - Present
Skywriter Web Services, LLC January 2013 - December 2014
Executive 2000 Transportation May 2013 - August 2013
Online Rainmakers October 2009 - December 2012
Dermatocor February 2008 - April 2009
Skills
Online Marketing, Blogging, Web Design, SEO, Social Media Marketing, Marketing Strategy, Product Development, Product Strategy, Sales, Online Advertising, Email Marketing, Marketing, Public Speaking, New Business Development, Website Development, Event Planning, Customer Service, Facebook, Social Networking, Web Marketing, Strategic Planning, Product Management, Selling, Customer Retention, Sales Management, Small Business, Team Building, Entrepreneurship, Account Management, Affiliate Marketing
Education
Manchester Community College 1990 — 1992
Business
Newbury Consulting Group September 2015 - Present
Oracle June 2013 - September 2015
Kronos 2011 - 2013
Ceridian 2007 - 2011
Electronic Merchant Systems 2005 - 2007
Automatic Data Processing 2000 - 2004
Ryder Logistics & Transportation 1988 - 2000
Skills
SaaS, Sales Process, Workforce Management, Solution Selling, Human Resources, Strategic Partnerships, Management, Professional Services, Enterprise Software, Strategy, Employee Benefits, Salesforce.com, CRM, Time Management, Sales, Cloud Computing, Vendor Management, Account Management, HRIS, Cross-functional Team..., Leadership, Managed Services, New Business Development, Sales Management, Business Development, Customer Retention, Integration, Sales Presentations, Executive Management, Outsourcing, Lead Generation, Selling, Direct Sales, Cold Calling, B2B, Complex Sales, Sales Operations, Software Industry, Recruiting, Consulting, Talent Acquisition, Training, Applicant Tracking..., HRO, ADP Payroll, Building Relationships, Performance Management, Benefits Administration, BPO
Education
Penn State University 1984 — 1988
Bachelor of Science, Business Management
Garner Marketing January 2015 - Present
Insurance Licensed in Health & Life for State of Indiana December 2014 - January 2015
Electronic Merchant Systems April 2014 - September 2014
Kellogg Company August 2013 - February 2014
Kroger January 2012 - August 2013
i-wireless LLC June 2011 - January 2012
i-wireless LLC February 2008 - June 2011
Humana Inc October 2007 - February 2008
Verizon Wireless September 2004 - January 2007
Courier-Journal May 2002 - January 2004
Skills
Microsoft Office, Microsoft Windows 7, Customer Service, Sales, Account Management, Marketing, Sales Management, Customer Retention, Leadership, Cold Calling, Marketing Strategy, Marketing Communications, New Business Development, Market Research, Management, Training, Public Speaking, Merchandising, Event Planning, Inventory Management, Microsoft Excel, Product Development, Direct Sales, Competitive Analysis, B2B, Social Networking, Customer Satisfaction, Recruiting, Project Management, Budgets, Team Leadership, Sales Operations, Analysis, Team Building, Advertising, Retail, Windows 7, Business Development, Store Management, Employee Training, Vendor Management, Microsoft Word, Strategic Planning, Hiring, Social Media, Public Relations, Coaching
Education
Ball State University 1991 — 2000
Bachelor of Science, Marketing
Focus Pointe Global August 2014 - Present
Share Your Soles September 2014 - December 2014
Electronic Merchant Systems May 2014 - August 2014
Empiire Marketing January 2014 - June 2014
Brown Communications September 2013 - January 2014
Skills
Brand Development, Social Media Marketing, InDesign, Email Marketing, Advertising, Marketing, Press Releases, Public Relations, Client Relations Skills, Business Analysis, Brand Management, Brand Awareness, Branding & Identity, Drawing, Event Management, Social Media, Social Networking, Facebook
Education
Columbia College Chicago 2013 — 2015
Associate of Arts (AA), Marketing Communications concentrating in Public Relations
City Colleges of Chicago-Wilbur Wright College 2010 — 2012
Associate of Arts (AA), Marketing/Marketing Management, General
Worldwide Express January 2015 - Present
True Merchant January 2014 - January 2015
Electronic Merchant Systems December 2011 - November 2013
First Niagara Bank September 2008 - May 2011
Skills
Business Development, Sales, CRM, Customer Service, Management, Social Media, Marketing, Social Networking, Sales Management, Event Planning, Leadership, Team Building, Team-oriented, Cold Calling, Social Media Marketing, Marketing Communications, Energetic Leader, Advertising, Superior Work Ethic, Salesforce.com, Direct Sales, Marketing Strategy, Strategic Planning, Passionate about work, Competitive Analysis, Email Marketing, Account Management, Customer Satisfaction, New Business Development, Event Management, Time Management, Contract Negotiation, well organized, Microsoft Office..., Entrepreneurship, Customer Retention, Public Relations, B2B, Sales Presentations, Microsoft Word, Public Speaking, Networking, Banking, Coaching, Team Leadership, Logistics, Solution Selling, Sales Operations
Education
Robert Morris University 2012 — 2015
Economics
Point Park University 2006 — 2010
Dance
West Allegheny
Ingenix now "Optum360" June 2011 - Present
Ingram & Associates acquired by "Ingenix" June 2009 - Present
Ingram & Associates October 2008 - Present
The CSI Companies April 2008 - September 2008
Electronic Merchant Systems October 2006 - December 2007
Skills
Recruiting, Sales, Business Development, Business Intelligence, CRM, Management, Enterprise Software, Account Management, Marketing, Salesforce.com, Leadership, New Business Development, Healthcare
Education
Middle Tennessee State University 2002 — 2006
BBA, Marketing
Electronic Merchant Systems June 2015 - Present
OMG,LLC - Onsite Management Group January 2013 - February 2015
PNC Bank March 2009 - September 2011
National City Bank January 2003 - January 2009
Loctite Corporation January 1998 - January 2002
Loctite Corporation January 1998 - January 2002
Builders Square January 1995 - January 1998
Builders Square January 1995 - January 1998
Skills
Adoe Illustrator CS5, Adobe Bridge, Flash CS5, Dreamweaver CS5, XHTML, ActionScript, JavaScript, AJAX, HTML, Microsoft Office, Microsoft Excel, MS Project, Customer Satisfaction, Lotus Notes, Project Management, Leadership, Customer Service, Data Analysis, Management, Banking, Organization &..., Finance, Training, Dreamweaver, Marketing, Staff Development, Outlook, Software Documentation, Analysis, Troubleshooting, PowerPoint, Adobe Creative Suite, Team Building
Education
DeVry University's Keller Graduate School of Management-Ohio 2013 — 2015
Master of Business Administration (MBA), Marketing
DeVry University 2010 — 2012
BA, Technical Management W Specialty; Web Design, 3.91
The University of Akron 1991 — 1995
Bachelor of Fine and Applied Arts, Graphic Design and Drawing
The University of Akron 1990 — 1995
Associate Degree, Applied Business Technology; Commercial Art
Bedford High School 1984 — 1988
High School Diploma, General Studies
Pittsburgh POS October 2014 - Present
Pittsburgh POS Systems October 2013 - October 2014
Electronic Merchant Systems October 2012 - October 2013
Micros Systems January 2002 - October 2012
Pittsburgh POS Systems Inc. November 1999 - January 2002
Duquesne University July 1995 - November 1999
Skills
Account Management, Solution Selling, SaaS, Salesforce.com, Sales Process, Direct Sales, Sales Management, New Business Development, Cold Calling, Sales, Enterprise Software, Cloud Computing, B2B, Sales Operations, Selling, Key Account Development, Customer Retention, Online Marketing
Education
Indiana University of Pennsylvania 1990 — 1995
BS, Hotel, Restaurant and Institutional management
Central Catholic High School 1986 — 1989
Target November 2011 - Present
Electronic Merchant Systems January 2012 - October 2013
GE Lighting March 2011 - August 2011
Classic Imports November 2010 - January 2011
PETCO Animal Supplies, Inc. May 2004 - January 2008
PETCO Animal Supplies, Inc. September 2003 - May 2004
PETCO Animal Supplies, Inc. March 2002 - September 2003
CWA, Inc. June 2000 - May 2001
GTECH May 1998 - December 1998
GTECH March 1996 - May 1998
Skills
Typography, Graphic Design, Illustrator, InDesign, Layout, Illustration, Business Cards, Corporate Identity, Graphics, Adobe Creative Suite, Photoshop, Microsoft Office, CAPE Software, Photography, Sketching
Education
San Diego City College 1999 — 2001
Graphic Design, 3.34
Cuyahoga Community College 1984 — 1996
Commercial Art, 3.56
Illinois Institute of Technology 1979 — 1981
Architecture
Veterinary Orthopedic Implants (VOI) February 2015 - Present
scil animal care company February 2014 - February 2015
EndoChoice June 2010 - January 2014
Yellowbook July 2007 - May 2010
Electronic Merchant Systems 2006 - 2007
Skills
Sales Presentations, Capital Equipment, Direct Sales, Cold Calling, Account Management, Sales Process, Medical Devices, Sales, New Business Development, Advertising, Business Development, Gastroenterology, Marketing, Product Launch, Market Development, Operating Room, Disposables, Medical Sales, Operating Room Sales, Surgical Device Sales
Education
Kent State University 2001 — 2006
Bachelor of Business Administration (BBA), Marketing, Advertising
T-Mobile July 2012 - January 2015
Verizon December 2011 - May 2012
Electronic Merchant Systems March 2011 - March 2012
ATT November 2007 - December 2010
Millville Board of Education November 1996 - March 2001
Skills
Sales Management, Coaching, Team Building, Direct Sales, Sales, Management, Leadership, Cold Calling, Networking
Education
Thomas Edison State College 1999 — 2003
BS/BA, Business Administration/marketing
Camden County College 1983 — 1987
HS Diploma
The Controller Shop December 2013 - November 2014
Electronic Merchant Systems March 2014 - September 2014
Sustainable Lighting Solutions-an independent representative for: Orion May 2012 - November 2012
Warren Achievement Center March 2010 - March 2012
CITY FORD June 2008 - August 2008
Iopsys, SIS marketing January 2007 - August 2008
Skills
Excellent Communication..., Great Interpersonal..., Experienced in Sales..., Innovative Problem..., Creative Thinker, Leader, Hard-working, Driven,..., Public Relations, Social Networking, Leadership, Marketing Strategy, Marketing, Sales
Education
Monmouth College 2008 — 2012
Bachelor of Arts (B.A.), Mass Communication/Media Studies, Graduated
The Creative Group 2008 - 2011
The Creative Group September 2008 - December 2010
Electronic Merchant Systems January 2006 - August 2008
Education
Columbus College of Art & Design 1999 — 2003
Cargill October 2012 - Present
Booz Allen Hamilton October 2011 - October 2012
Electronic Merchant Systems April 2010 - October 2011
Kelley & Ferraro, LLP October 2009 - March 2010
Saeco USA June 2006 - October 2009
Skills
General Ledger, Microsoft Office, Financial Analysis, Microsoft Excel
Education
Baldwin-Wallace College 2005 — 2008
Bachelor of Arts (B.A.), Accounting and Finance
Baldwin-Wallace College
Electronic Merchant Systems November 2000 - Present
Tellan Software, Inc August 1998 - September 1999
ICVERIFY, Inc October 1993 - July 1998
Skills
E-commerce, Electronic Payments, Payment Card Processing, Merchant Services, Payments, Mobile Payments, Payment Systems, New Business Development, Cross-functional Team..., Management, Sales Management, Sales, Gift Cards, Payment Gateways, Selling, Direct Sales, Marketing, Account Management, Credit Cards, Team Building, Credit, Risk Management, Solution Selling, Acquiring, E-payments, Mobile Commerce, Payment Industry, Strategic Partnerships, Payment Services, Relationship Management, ACH, Salesforce.com, Transaction Processing, Product Development, Cards, Loyalty Programs, Banking, Analytics, Executive Management, B2B, Mobile Banking, CRM, Sales Process, Payment Cards, Competitive Analysis, Credit Card Transaction..., Strategy, Lead Generation, Customer Retention, Business Development
Education
Golden Gate University 1982 — 1986
BS, Accounting
Sterling Payment Technologies August 2011 - Present
Sterling Payment Technologies August 2011 - Present
jon@lighstation.net 2012 - 2012
Electronic Merchant Systems September 2010 - July 2011
Electronic Merchant Systems August 2010 - July 2011
Sterling Payment Technologies 2011 - 2011
Quality Resources October 2009 - April 2010
CANTEEN VENDING SERVICES March 2006 - October 2009
Compass Group North America January 2007 - September 2008
OASIS REFRESHMENTS March 2004 - March 2006
Skills
Microsoft Office, Customer Service, Customer Relations, Account Management, Sales Management, PowerPoint, Salesforce.com, Word, Team Building, Outlook, Excel, Public Speaking, Consultative Selling, Team Leadership, Management, Time Management, Selling, Microsoft Excel, Retail, Marketing, Sales, Social Media Marketing, Leadership, Advertising, Training, Marketing Strategy, New Business Development, Strategic Planning, Microsoft Word, Business Development, Social Networking, Social Media, Call Centers
Education
Kent State University 1969 — 1974
Kent State University 1969 — 1970
grade school, middle school, and high school in Ohio graduated Beaver
H.S
Historical Society of Michigan October 2014 - Present
Staples June 2013 - Present
Michigan Society of Association Executives January 2013 - May 2013
Kelsey 4 Commissioner May 2012 - November 2012
Micro Enterprise Network of Michigan October 2011 - December 2011
Kelsey Consulting and Management Group, LLC September 2004 - December 2011
Village of Vermontville March 2000 - November 2010
Electronic Merchant Systems August 2008 - June 2009
Central Michigan Chapter - Associated Builders and Contractors July 1997 - September 2004
Michigan Home Health Association March 1995 - January 1997
Skills
Meeting Planning, Governance, Public Speaking, Budgeting, Volunteer Management, Conferences, Grants, Fundraising, Non-profits, Government Relations, Event Planning, Strategic Planning, Public Relations, Social Media, Microsoft Office, Administration, Team Building, Problem Solving, Writing, Planning, Business Planning, Community Outreach, Media Relations, Marketing Communications, Newsletters, Editing, Leadership Development, Grant Writing, Community Relations, Word, PowerPoint, Marketing Strategy, Organizational..., Mentoring, Event Management, Budgets, Microsoft Word, Project Planning, Nonprofits, Management, Marketing, Leadership, Recruiting, Community Development, Public Policy, Association Management, Politics, Social Networking, Small Business, Human Resources
Education
Western Michigan University 2009 — 2012
Masters in Public Administration, Non-Profit Leadership
Michigan Shifting Gears Program - Cohort #8 2011 — 2011
Olivet College 1969 — 1972
BA, Secondary Education, History & Political Science
Northern Michigan University 1967 — 1968
Maple Valley 1963 — 1967
Eddie Yaklin Ford Lincoln Merc June 2015 - Present
Electronic Merchant Systems May 2014 - March 2015
Walgreens April 2013 - April 2014
Texas A&M University-Kingsville; Student Government Association May 2010 - May 2012
Texas A&M University - Kingsville; Career Services August 2009 - July 2011
Skills
Career Counseling, Higher Education, Staff Development, Cover Letters, Public Speaking, Mock Interviews, Career Assessment, Job Search Strategies, Career Development, Resume Writing, Microsoft Office, Student Affairs, Job Search, Career Management, Job Coaching, Academic Administration, Student Development
Education
Texas A&M University-Kingsville 2008 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
Universidad de Salamanca
Electronic Merchant Systems 2010 - 2011
EquiSonix, LLC. - Columbia, MD 2009 - 2010
SonoMedica, Inc. - McLean, VA 2009 - 2009
CardioSports4Life, Inc. - McLean, VA 2007 - 2009
SonoMedica, Inc. - McLean, VA 2006 - 2007
SonoMedica, Inc. - McLean, VA 2002 - 2006
TransMedica, Inc. - Vienna, VA 1994 - 1997
Education
Purdue University 1997 — 2001
B.S., Physics
Medical Mutual February 2015 - Present
Ernst & Young May 2012 - December 2014
Shiloh Industries November 2011 - May 2012
Electronic Merchant Systems July 2008 - September 2011
Barnes Distribution March 2006 - July 2008
May Department Stores Company August 2004 - March 2006
Skills
Microsoft SQL Server, VB.NET, Programming, Onshore, Analysis, SQL, Business Analysis, Troubleshooting, Project Management, Process Improvement, Cross-functional Team..., JavaScript, Microsoft Office, C#, Software Development, ASP.NET
Education
Cleveland State University 2000 — 2003
BBA in Information Systems and Technology, Computer Programming
Cuyahoga Community College 1998 — 2000
Associates of Science, Science
Bay Village High School 1988 — 1991
N/A, N/A
Electronic Merchant Systems September 2010 - Present
Palieno Financial LLC July 2002 - Present
The InvestLinc Group LLC October 2008 - November 2009
Vintage Development Group March 2004 - August 2008
Boykin Lodging Company October 1994 - April 2002
Arthur Andersen August 1979 - October 1994
Education
College of the Holy Cross 1975 — 1979
AB, Economics & Accounting
GOJO Industries June 2012 - Present
Electronic Merchant Systems May 2009 - June 2012
Dun & Bradstreet May 2008 - May 2009
Corporate Express March 2004 - June 2006
New Horizons CLC 1999 - 2003
Skills
Sales Management, Sales Process, Sales Operations, Management, Salesforce.com, Lead Generation, CRM, Negotiation, Leadership, Organizational Structure, Sales, Selling, Training, Strategy, Competitive Analysis, New Business Development, Business Development, Human Resources, B2B, Budgets, Solution Selling, Social Networking, Marketing Strategy, Team Building, Customer Retention, Marketing, Direct Sales, Customer Service, Time Management, Pricing, Contract Negotiation, Account Management, Forecasting, Recruiting, Cold Calling, Sales Presentations, Entrepreneurship, P&L Management, Market Planning, Start-ups, Cross-functional Team..., Strategic Planning, Customer Satisfaction, Strategic Partnerships, Team Leadership, Business Planning, Key Account Management, Product Marketing, Coaching, Market Research
Education
State University of New York College at Buffalo 1996 — 1998
Bachelor of Science, Political Science
N & T Landscaping Services Inc. April 2003 - Present
New Age Management March 2013 - September 2013
Electronic Merchant Systems January 2013 - April 2013
Northern Business Consulting August 2011 - October 2012
Grand Valley Lanthorn August 2010 - April 2011
Skills
Cold Calling, Social Media, Advertising, Customer Service, Account Management, Sales, Sales Management, Social Media Marketing, Microsoft Office, Marketing Strategy, Salesforce.com, Marketing, Social Networking, Direct Sales
Education
Grand Valley State University 2007 — 2011
Business Finance and Leadership, Liberal Studies
Vita-mix Corporation April 2013 - November 2014
Hyland Software November 2011 - April 2013
Hyland Software December 2010 - November 2011
Fox International October 2007 - December 2010
COMSYS January 2005 - October 2007
Digital Frontiers June 2006 - June 2006
Electronic Merchant Systems May 2004 - January 2005
Applied Industrial Technologies September 2000 - January 2004
Skills
Windows, C, Crystal Reports, Visual Basic, XML, AS400, Lotus Notes, SQL, HTML, CSS, ASP.NET, DHTML, AJAX, C++, SQL Server, Flash, C#, Visual Studio, Databases, VB.NET, IIS, Programming, Photoshop, .NET, Dreamweaver, jQuery, Apache Velocity, Telligent Community..., Sitefinity, Microsoft SQL Server, jQuery UI, Microsoft Office, OnBase, Troubleshooting, Web Development, Web Applications, Operating Systems, Web Services, XP, Software Documentation, Enterprise Content..., LINQ, Git, Project Management, Computer Hardware, Database Design, XHTML, Technical Support, Business Analysis, JavaScript
Education
Cleveland State University 2001 — 2005
Bachelor of Science (BS), Computer and Information Science
Ohio University
Self Employed, Social Network Marketing June 2013 - Present
Electronic Merchant Systems January 2015 - March 2015
A Halifax Group, Inc. Company June 2011 - September 2014
US Navy March 2008 - May 2011
US Navy February 2003 - March 2008
Skills
Military, Leadership, Sales, Physical Security, Homeland Security, Security Clearance, DoD, Force Protection, Program Management, Public Speaking, Customer Service, Security, Medical Terminology, PowerPoint, Supervisory Skills, Research, Event Planning, Marketing, Holistic Health, First Responder, Social Media Marketing, Personal Training, Military Fitness Leader, Nutritional Counseling, AFAA Certified Personal..., Digital Media, Healthcare, Health Insurance, ACE Certified Personal..., InDesign, Graphic Arts, Adobe Design Programs, First Aid, Physiology, Exercise Physiology, Physics, Human Anatomy, Educational Consulting, Police Officers, Police Administration, Alternative Medicine, Seraphim Blueprint..., Team Building, Government
Education
Penn State University 1998 — 2013
Bachelor of Science (BS), Administration of Criminal Justice
Univeristy of Maryland 2008 — 2008
Administration of Criminal Justice
Thanks For Vaping 2014 - Present
Electronic Merchant Systems September 2014 - January 2015
Raise Your Voice: Vocal Training for Youth March 2013 - August 2014
Cellular Sales March 2014 - July 2014
Hank Williams, Jr Enterprises, Inc. April 2009 - August 2013
Erin Booth: Licensed Massage Therapist September 2009 - March 2013
El Vaquero Mexican Restaurant March 2007 - April 2009
Heartland Tanning August 2003 - June 2007
RadioShack June 2001 - August 2003
Factory Connection, LLC January 2001 - June 2001
Skills
Voice Lessons, Singing, Public Relations, Charity Work, Sports Coaching, Public Speaking, Communication Skills, Music, Management, Social Networking, Sales, Customer Service, Social Media, Social Media Marketing, Event Planning, Fundraising, Entertainment, Marketing, Music Industry, Inventory Management, Trade Shows, Team Leadership, Account Management, Team Building, Time Management, Sales Management, Facebook, Creative Writing, Acting, Data Entry, Coordinating Events, Therapeutic Massage, Research, Microsoft Office, Training, Blogging, Publicity, Customer Satisfaction, Phone Etiquette, Sales Presentations, Theatre, Telephone Skills, Performing Arts, Vocal Coaching, Singer-songwriter, Customer Service..., Office Management
Education
Miller-Motte Technical College-Clarksville 2007 — 2009
Massage Therapy, Massage Therapy/Therapeutic Massage
Murray State University 2000 — 2003
Pursued Bachelor of Communications, Business/Corporate Communications
Harding University 1999 — 2000
Pursued Bachelor of Arts, Communications; Theater
Henry County High School 1995 — 1999
Honors Degree, Music, Theater Arts, General Studies
City of Lawrence, Massachusetts July 2014 - Present
City of Lawrence, Massachusetts November 2013 - Present
PTC January 2012 - July 2013
Electronic Merchant Systems January 2009 - January 2011
Giorgio's Convenience January 2006 - January 2008
Ecosystem Tecnologia Creativa January 2000 - September 2006
Hoyo de Lima Industrial C x A January 1998 - January 2002
Agricultural Inputs Sales Center January 1994 - January 1998
Skills
Sales, Customer Service, Sales Operations, CRM, Sales Process, Lead Generation, Management, Inventory Management, Training, Purchasing, Call Center, Direct Sales, Solution Selling, Salesforce.com, New Business Development, Sales Management, Invoicing, Account Management, Strategic Planning, Team Building, Leadership
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration
University of Phoenix 2010 — 2012
Master Degree; Diploma, Business Administration; Marketing
Instituto Politécnico San Ignacio de Loyola 1981 — 1985
Associates, Technical Agriculture
Universidad Federico Henríquez y Carvajal
Agronomical Engineer, BS
Mitek Sports Medicine December 2013 - Present
Warner Chilcott March 2010 - November 2013
AmeriPride Services October 2007 - March 2010
Electronic Merchant Systems August 2006 - October 2007
Skills
Sales, Cold Calling, Account Management, Marketing, Leadership, Sales Operations, Sales Management, Customer Service, Strategic Planning, Pharmaceutical Sales
Education
Middle Tennessee State University 2002 — 2006
Bachelor, Public Relations, Marketing, Spanish
Middle Tennessee State University
Bachelor of Science, Mass Communication
Electronic Merchant Systems March 2015 - Present
RuB Valves, Inc. April 2006 - December 2013
Viega April 2001 - January 2006
Ridge Tool Company June 1993 - March 2001
Skills
Team Leadership, Pricing, Business Development, Sales Management, Training, Marketing Communications, Customer Service, Microsoft Office, Management, Sales Operations, Key Account Management, Leadership, New Business Development, Sales, Account Management, Negotiation, Contract Negotiation, Product Development, Strategic Planning, Purchasing, Team Building, Manufacturing, Inventory Management, Operations Management, Marketing, Forecasting, Direct Sales, Sales Process
Education
Baldwin-Wallace College 1984 — 1988
BA, Business
Independence High School 1980 — 1984
Electronic Merchant Systems April 2010 - Present
Designs@Work May 1992 - Present
Education
Malone College 2011 — 2013
Bachelor Degree, Stark State College
Fresno Pacific University 1998 — 1999
Food Science
Southern Ohio College 1982 — 1984
Associates, Business Finance / Management
Syfy Channel November 2013 - Present
Electronic Merchant Systems December 2010 - November 2013
Electronic Merchant Systems June 2006 - December 2010
Electronic Merchant Systems June 2007 - July 2008
Electronic Merchant Systems June 2006 - June 2007
CCA Advertising Art & Photography, Inc. January 2005 - June 2006
Skills
Advertising, Marketing Communications, Marketing Strategy, Marketing, Creative Direction, Strategy, Graphic Design, Leadership, InDesign, Public Relations, Event Planning, Photoshop, Illustrator, Illustration, Digital Marketing, SEO, Copywriting, Blogging, Branding & Identity, HTML, Google Analytics, Google Adwords, Facebook, Visual Design, Digital Designs, Graphics, Creative Strategy
Education
Art Institute of Pittsburgh 2001 — 2004
Bachelor's degree, Graphic Design
Electronic Merchant Systems March 2015 - Present
Jazz.co September 2014 - February 2015
Panopto July 2013 - August 2014
Skills
Salesforce.com, Direct Sales, Enterprise Software, Cold Calling, Technical Presentations, Lead Generation, Sales, Lead Qualification, SaaS, Solution Selling, CRM, Account Management, Business Development, Management, Strategic Partnerships, Leadership
Education
Indiana University of Pennsylvania
Bachelor of Science (B.S.) & Bachelor of Arts (B.A.), International Business & Study of Asia
Nagoya Gakuin University
Penn-Trafford
Penn-Trafford HS
University of Pittsburgh
Rockwell Collins October 2014 - March 2015
Ricoh Americas Corporation March 2012 - September 2013
Holmes Regional Medical Center June 2011 - September 2011
Hearst January 2011 - April 2011
Harris Pharmacy June 2008 - January 2010
Electronic Merchant Systems November 2007 - May 2008
CVS Caremark Corporation August 2006 - November 2007
German Consulate Recife, Brazil August 2002 - June 2006
eBay October 2001 - July 2002
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Technical Support, technical..., Pharmacy Technicians, Pharmaceutical Industry, Clerical Skills, Clerical Work, International Relations, International Marketing, International Business, International Logistics, International Project..., International..., International Sales, International Trade, Foreign Languages, Spanish-English, Spanish-speaking, Brazilian Portuguese, Portuguese, German-English, German, Call Center Development, Call Centers, Call Logging, Digital Media, Digital Marketing, Orchestral Music, Music Education, Clarinet, Tenor Saxophone, Alto Saxophone, Choral, Conducting, Choral Conducting, Concert Band, Jazz Band, Latin America, Latin American culture, Latin Jazz, latino, European History, European Union, Volunteering, Telecommunications, Internet Troubleshooting, Remote Troubleshooting
Education
Everest University Melbourne,Fl. 2010 — 2014
Associate of Science (A.S.), Computer Science, 3.0
Miami Dade College 1994 — 1996
Music Performance symphonic
Health Extension Pet Care October 2014 - August 2015
Dogswell August 2012 - October 2014
Central Garden and Pet June 2011 - August 2012
TownHog November 2010 - March 2011
Electronic Merchant Systems March 2010 - November 2010
Froggy Radio February 2009 - August 2009
Pennsylvania Restaurant Association June 2008 - July 2009
Restaurant.com 2007 - 2008
Central Pet 2006 - 2007
Skills
Sales Operations, Sales, New Business Development, Trade Shows, Sales Management, Marketing, Sales Presentations, Account Management, Marketing Strategy, Direct Sales, Customer Service, Social Media, Cold Calling, Online Advertising, Social Media Marketing, E-commerce, E-commerce Consulting, Web Marketing, Online Marketing, Sales Process, Training, Selling, Retail
Education
Community College of Allegheny County 2001 — 2003
Associates, Pharmacy Technician
Royale Management Services March 2014 - Present
TD Bank April 2013 - 2014
JK Harris & Company July 2011 - 2012
Transworld Systems December 2010 - 2011
Royal Bank of Scotland January 2009 - June 2010
Electronic Merchant Systems June 2008 - January 2009
RC Willey Home Furnishings May 2003 - January 2008
Platinum Finance Company South Florida December 2001 - March 2003
Bank of America March 1997 - December 2001
Sears, Roebuck and Co. November 1979 - February 1997
Skills
Sales, CRM, Customer Service, Banking, Management, Leadership, Account Management, Retail, Business Development, Accounting, Marketing, Team Building, Financial Analysis, Training, Strategic Planning, Finance, New Business Development
Education
Portland State University - School of Business 1982 — 1986
Yes, Business Administration, Marketing
Central Oregon Community College 1981 — 1983
no, Business Administration
ADP April 2015 - Present
USA Hockey January 1998 - Present
Automatic Data Processing Insurance Agency, Inc. July 2012 - April 2015
Electronic Merchant Systems January 2012 - July 2012
American Eagle Airlines August 2010 - January 2012
Skills
Insurance, Property & Casualty..., Commercial Insurance, Health Insurance, Life Insurance, Umbrella Insurance, Term Life Insurance, Casualty, Liability, Disability Insurance, Legal Liability, Workers Compensation, Professional Liability, Sales, Fixed Annuities, Account Management, Employee Benefits, Cold Calling, General Insurance, Training, Casualty Insurance, Customer Service, Management
Education
Embry-Riddle Aeronautical University 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Aeronautical Science
Ignite Payments R us November 2005 - Present
Electronic Merchant Systems 1999 - 2003
TV Fanfare Publication 1994 - 1999
Skills
Strategy, Electronic Payments, Cards, Payments, Sales Management, Credit, Account Management
Education
National Louis University 1996 — 1999
Bachelor, Business
Flordia Association of Recovery Residences (FARR) April 2012 - Present
Cashbox Solutions, LLC January 2010 - Present
Merchant Bankcard August 2006 - November 2011
Cardservice Mobile Solutions November 2004 - May 2006
Royal Mercantile Trust February 1999 - October 2004
Lynk Systems March 1995 - February 1999
Electronic Merchant Systems October 1993 - March 1995
Gold Coast Savings Bank September 1984 - August 1989
Skills
New Business Development, Sales Management, Strategic Planning, Team Building, Business Strategy, Contract Negotiation, Account Management, Negotiation, Marketing Strategy, Product Development, Operations Management, B2B, Business Planning, Business Development, Event Planning, Customer Service, Healthcare, Entrepreneurship, Leadership, Customer Retention, Banking, Sales, Coaching, Online Marketing, Recruiting, Management, Training, Small Business, Start-ups, Strategy, Executive Management, Strategic Partnerships, Marketing, Lead Generation, Leadership Development, Direct Sales, Sales Process, Selling, Management Consulting, Budgets, Mergers & Acquisitions, Real Estate, Sales Operations, Salesforce.com, Social Networking, CRM, Online Advertising, Social Media Marketing, Direct Marketing, Consulting
Education
Hampshire College 1974 — 1976
Theater, English & History
Westminster School 1971 — 1973
The Nord Center March 2015 - Present
Eliza Jennings February 2015 - Present
St. John West Shore Medical Center December 2010 - February 2015
Mercy Hospital June 2010 - December 2010
Electronic Merchant Systems February 2008 - February 2010
US Navy January 2002 - January 2006
Skills
Customer Service, Microsoft Excel, Microsoft Office, Access, Windows, PowerPoint, Web Development, Computer Hardware, Leadership, Troubleshooting, PHP, HIPAA, Process Improvement, Management, HTML, Windows 7, Hospitals, Healthcare, Software Documentation, Project Management, Microsoft Word, System Administration, SQL, Software Installation, CPR Certified, Team Leadership, CSS, XML, Nursing Care, Mental Health, Office Nursing
Education
Central School of Practical Nursing 2013 — 2014
LPN
Lorain County Community College 2010 — 2010
STNA, Medical
ITT- Technical Inst. 2006 — 2008
AAS, Web Development and Design
Lorain County Community College
RN, Medical
Electronic Merchant Systems August 2008 - Present
HGI Mortgage July 2007 - August 2008
Regions Bank September 2005 - May 2007
DHI Mortgage October 2003 - January 2005
Columbia National Mortgage August 2000 - August 2003
NVR Mortgage Finance Comapny October 1997 - July 2000
Skills
E-commerce, Credit, New Business Development, Customer Service, Sales Management, Merchant Services, Negotiation, Strategic Planning, Mortgage, Account Management, Budgeting, Public Speaking, Consultative Selling, Mortgage Lending, Sales, Leadership, Management, Budgets, Finance, Selling, Team Building
Education
Clemson University 1980 — 1982
B.S., Administrative management
Anderson College 1978 — 1980
B.S., Business
ADT Security Services December 2014 - Present
Electronic Merchant Systems September 2014 - December 2014
ADT February 2014 - September 2014
Priority Payment Systems April 2013 - February 2014
Dealer Specialties November 2011 - February 2013
ReachLocal January 2011 - October 2011
Alpha Graphics September 2010 - January 2011
Hitman Direct July 2009 - September 2010
Cox Auto Trader Auto Mart 1995 - 2008
Auto Trader Magazine (a division of Trader Publishing Co) 1996 - 2000
Skills
Leadership, Online Advertising, SEM, Sales Management, Lead Generation, Social Media Marketing, Account Management, Marketing, Business Development, B2B
Education
Stephen F. Austin State University 1983 — 1988
BA, Communications
Electronic Merchant Systems June 2015 - Present
Electronic Merchant Systems November 2014 - Present
Wealthy People Inc. June 2010 - Present
WebLink International 2013 - 2014
Infor November 2011 - March 2013
Single Source Systems February 2008 - January 2009
Single Source Systems Inc May 2000 - February 2008
Single Source Systems Inc May 1997 - May 2000
HT Fletcher Securities May 1990 - March 1992
United States Navy February 1976 - July 1984
Skills
Business Process..., Auditing, Enterprise Software, ERP, SaaS, Solution Selling, Professional Services, Business Intelligence, Software Implementation, Business Analysis, CRM, Product Management, Business Process..., Software Project..., Integration, Process Improvement, Management, Sales, Sales Management, Sales Process, Sales Presentations, Consulting, Sales Operations
Education
Anderson University Falls School of Business 2008 — 2010
MBA, Concentration in New Venture Development
Anderson University 1992 — 1997
BA, Computer Science
Electronic Merchant Systems 2007 - Present
Holt Public Schools 2000 - Present
RE/MAX 2003 - 2007
Education
Michigan State University 1994 — 2000
Pittsburgh BusinessTimes January 2011 - Present
AT&T Interactive July 2010 - January 2011
Electronic Merchant Systems 2008 - 2009
The Employment Guide June 2007 - 2008
Pennysaver Publication June 2000 - January 2007
Goldwell 1997 - 1998
Skills
Google Adwords certified, Yahoo Ambassador, Advertising, Online Advertising, Social Media, Social Media Marketing, Lead Generation, Marketing Communications, Digital Media, Digital Marketing, SEO, SEM, Direct Mail, Public Relations, Google Analytics, Direct Marketing, Yahoo, Google Adwords, Social Networking, Sales, Advertising Sales, Facebook, Account Management, B2B, New Business Development, Event Planning, Newspaper, Customer Service, Cold Calling, Business Development, Direct Sales, B2B Marketing, Marketing, Trade Shows, Sales Presentations, Online Marketing, Salesforce.com, Media Planning, Marketing Strategy, Copywriting, Newsletters, Mobile Marketing, Media Relations, Press Releases, Blogging, Integrated Marketing, Time Management, Google adwords..., Strategic Partnerships, Publishing
Education
Community College of Allegheny County 1982 — 1983
Psychology
Chartiers Valley High School 1979 — 1982
general
Adayana January 2015 - Present
Vital Medical Solutions November 2014 - January 2015
Apollo Education Group August 2014 - November 2014
University of Phoenix October 2012 - August 2014
University of Phoenix July 2010 - October 2012
University of Phoenix August 2008 - July 2010
University of Phoenix November 2005 - August 2008
Electronic Merchant Systems March 2005 - April 2007
Skills
Leadership, Coaching, Strategy, Leadership Development, Public Speaking, Management, Program Management, Sales, Team Leadership, Adult Education, Team Building, Training, Staff Development, Conflict Resolution, Customer Service, Business Development, Interviews, Project Management, B2B, Strategic Planning, Cold Calling, Higher Education, Recruiting, Project Planning, Customer Satisfaction, Solution Selling, Admissions, Sales Process, Marketing, Organizational..., Career Counseling, Student Affairs, Employee Training, Student Financial Aid, Community Outreach, Collaborative Problem..., Customer Relationships, CRM, E-Learning, Salesforce.com, New Business Development, Mentoring, Consulting, Time Management, Customer Retention
Education
University of Phoenix 2008 — 2009
MBA
University of Phoenix 2005 — 2007
Bachelor of Science, Business Management
ITT Technical Institute-Earth City 2001 — 2003
Associate's Degree, Multimedia Design
Apollo Education Group 2014 — 2014
Innovator's Accelerator, Innovation
The Ken Blanchard Companies 2013 — 2013
Situational Frontline Leadership II, Sales Management/Coaching
OutSell Consulting 2012 — 2013
Professional Sales Training, Sales Management & Skills Transfer
University of Phoenix-St.Louis 2009 — 2009
Leadership Development Program (LDP), Organizational Leadership
A-Merchant Broker September 2014 - Present
Petroleum Card Services January 2014 - Present
Central Payment November 2013 - Present
Electronic Merchant Systems 2011 - Present
Total Merchant Services 2008 - Present
National Merchants Association October 2014 - Present
WEDGE MERCHANT SERVICES,LLC February 2007 - October 2014
Harbortouch 2011 - January 2014
US Merchant Services 2002 - 2007
Moneytree 1999 - 2005
Skills
Strategic Planning, Investments, Small Business, Billing, Account Management, Strategic Partnerships, Negotiation, New Business Development, Leadership, Merchant Services, Credit Cards, Mobile Payments, Payment Card Processing, Electronic Payments, E-commerce, Relationship Management, Debit Cards, Direct Sales, Banking, B2B, POS, E-payments, Lead Generation, Risk Management, Cold Calling, Sales Management, Payment Systems, Executive Management, Salesforce.com, ACH, Financial Services, Acquiring, Cards, Strategy, Financial Analysis, Payments, Payment Gateways, Customer Service, Credit, Sales Process, Marketing, Management, Sales, Business Development, Team Building, Customer Retention, Start-ups, Marketing Strategy, Gift Cards, CRM
Education
Cypress College 1997 — 1999
Accounting, Finance and Financial Management Services
Silver Valley High 1992 — 1996
Basic Education, Basic Skills and Developmental/Remedial Education
FIRE Solutions July 2013 - Present
8thMotive.com November 2009 - Present
Electronic Merchant Systems March 2012 - June 2013
360training November 2010 - June 2011
The Securities Institute of America, Inc. July 2009 - November 2010
RegEd, Inc. March 2006 - March 2009
CCH, Inc. A WoltersKluwer Company January 2004 - March 2006
Securities Training Corporation January 2001 - January 2004
Skills
Executive Coaching, Training, Instructional Design, Coaching, Account Management, Business Development, Management, E-commerce, B2B, Securities, Leadership, Selling, Strategic Partnerships, Customer Satisfaction, Talent Management, Strategic Planning, Insurance, Leadership Development, Sales Presentations, Public Speaking, SaaS, Team Leadership, Sales, Team Building, E-Learning, Business Strategy, Contract Negotiation, Organizational..., New Business Development, Risk Management, Customer Service, Financial Services, Sales Management, Entrepreneurship, Sales Process, Small Business
Education
Eckerd College 1989 — 1993
Haddam-Killingworth High School 1985 — 1989
Vitamix June 2014 - Present
Vitamix December 2010 - June 2014
Electronic Merchant Systems June 2006 - December 2010
Electronic Merchant Systems February 2004 - June 2006
The BG News January 2003 - December 2003
Com-Net Inc. May 2003 - September 2003
The Daily Advocate May 2001 - September 2001
Skills
Marketing, Digital Marketing, Email Marketing, SEO, Social Media Marketing, Google Analytics, Online Marketing, Advertising, Direct Marketing, Marketing Strategy, Marketing Communications, SEM, Strategic Planning, Adobe Creative Suite, Online Advertising, Interactive Marketing, Lead Generation, Brand Management, Social Media, Digital Strategy, Analytics, Integrated Marketing, Direct Mail, Competitive Analysis, Graphic Design, Web Design, Digital Media, PPC, Display Advertising, Salesforce.com, Sales, Web Analytics, Email Strategy, Management, B2B, Content Strategy, Leadership, Project Management, Strategy, Creative Direction, E-commerce, CRM, Web Development, Interactive Advertising, Strategic Partnerships, Brand Development
Education
Bowling Green State University 1999 — 2003
Bachelor of Science (B.S.), Visual Communication Technology
Electronic Merchant Systems January 2009 - May 2013
Electronic Merchant Systems January 2005 - January 2009
Electronic Merchant Systems January 2000 - January 2005
Arrow International February 1997 - June 2000
City of Trujillo Alto Office of the Mayor April 1995 - December 1997
City of Trujillo Alto Municipal Hospitial September 1993 - November 1995
Skills
Windows 2000, Microsoft Word, Microsoft Excel, Power Point, Access, Adobe Acrobat, Outlook, Scanners, HTML, Internet Explorer, AMOS, Most, CAS, e connection, E-commerce, PowerPoint, Team Building, Leadership, Banking, Accounting, Sales, Customer Service, B2B, Direct Sales, Management, Marketing, Marketing Strategy, Sales Management, Strategic Planning
Education
Cuyahoga Community College
Associate's degree, Business Administration and Management, General, A
Cuyahoga Community College
Associate's degree, English Language and Literature/Letters, A
Universidad de Puerto Rico 1996 — 1997
Associate's degree, Business Administration and Management, General, A
Vocational and Commercial School
Associate's degree, Business Administration and Management, General, A
Freelance March 2012 - Present
Sears Holdings Corporation May 2011 - April 2012
Sears.com March 2011 - April 2012
Material Group February 2010 - February 2012
Plan B October 2010 - November 2010
Freelancer July 2010 - October 2010
Leo Burnett/Arc WW July 2008 - November 2009
Arc Worldwide / Leo Burnett February 2008 - November 2009
Marcus Thomas LLC 2006 - 2008
Electronic Merchant Systems February 2005 - May 2006
Skills
MS Project, Visio, Microsoft Excel, User Experience, Project Management, Team Leadership, HTML, CSS, Java, JavaScript, SEO, Interactive Media, Social Media, Executive Reporting, Public Speaking, Problem Solving, Web Design, Web Development, Web Applications, Website Development, Web 2.0, Integrated Marketing, Advertising, Online Marketing, E-commerce, Creative Direction, Digital Strategy, Interactive Marketing, Social Media Marketing, Information Architecture
Education
Hiram College 1990 — 1994
B.A., Political Science
Electronic Merchant Systems November 2014 - Present
Balkan Beverages Company February 2013 - Present
Balkan Beverages Company August 2012 - February 2013
Red Bull November 2010 - July 2012
Red Bull May 2010 - October 2010
Red Bull August 2007 - August 2010
Red Bull March 2009 - November 2009
The College Activities Board 2008 - 2009
The College Activities Board 2004 - 2008
Skills
Field Marketing, Event Execution, Guerrilla Marketing, Brand Loyalty, Activations, Event Marketing, Brand Awareness, Action Sports, Sports Marketing, Experiential Marketing, Sampling, Sponsorship, Snowboard, Event Planning, Product Placement, Sports Management, Event Management, Special Event, Marketing Management, Special Events, Youth Marketing, Market Planning, New Media Marketing, Ski, Live Events, Athletes, Press Kits, Promotions, Local Marketing, B2B Marketing, Promoting, Parties, Brand Development, Talent Booking, Budget Management, Brand Partnerships, Sports, Marketing Strategy, Awareness, Marketing Research, Relationship Marketing, Marketing, Sales, Management, Marketing Communications, Social Media Marketing, Social Media, Advertising
Education
Rochester Institute of Technology 2005 — 2010
New Media Marketing, Business
Fairfield College Preparatory School 2000 — 2004
High School Diploma, College Preparation
Radio One July 2013 - Present
Electronic Merchant Systems July 2011 - July 2013
Verizon Wireless May 2010 - July 2011
Skills
Integrated Marketing, Sponsorship, Sales, Marketing, Advertising, Marketing Strategy, Sales Management, Direct Sales, Management, Marketing Communications, Social Media
Education
Cleveland State University
SmartReach Digital February 2015 - July 2015
ReachLocal August 2013 - March 2014
DEXIS August 2012 - August 2013
Sage April 2011 - June 2012
Electronic Merchant Systems November 2010 - March 2011
Atlanta Journal-Constitution November 2000 - April 2009
Skills
MS Office, MS Excel, SAP, ACT, Salesforce.com, Google Adwords, Advertising, Social Media, Sales Presentations, Selling, Sales Management, New Business Development, Marketing, Cold Calling, Marketing Strategy, Digital Media, Online Advertising, SEO, Account Management, Lead Generation, Microsoft Office, Leadership, SEM, Sales, Social Media Marketing, Microsoft Excel, CRM, Sales Process, Direct Sales, Advertising Sales, Sales Operations, Online Marketing, Digital Marketing, PPC
Education
American InterContinental University 2010 — 2011
Bachelor's degree, Business Administration and Management, General
College of Central Florida 1989 — 1991
Associate of Arts (AA), Political Science and Government
Elwood Community Consolidated August 2015 - Present
Chicago's First Lady Cruises June 2010 - Present
Cook County School District 130 January 2010 - Present
Electronic Merchant Systems May 2012 - September 2012
LaGrange Area Department of Special Education August 2004 - June 2009
Skills
Teaching, Classroom Management, Coaching, Leadership, Communication, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Research, PowerPoint, Sales, Training, Photoshop
Education
Trinity Christian College 2007 — 2009
Bachelor of Arts (B.A.), Education
Joliet Junior College 2004 — 2006
Associate of Arts (A.A.), Education
Beecher 1997 — 2001
High school
U. S. Deparment of Commerce, Census Bureau 2015 - Present
Electronic Merchant Systems 2013 - 2014
eHealth Inc 2013 - 2013
Professional Appraisal Associates 1987 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Outlook, Windows, Budgets, Marketing, Sales, Leadership, Interviews, CRM
Education
Southern New Hampshire University
Bachelor of Arts, Psychology, 3.75 GPA
Heartland Payment Systems March 2014 - Present
Electronic Merchant Systems February 2013 - March 2014
MedVision, Inc. October 2009 - January 2013
Arizona State University September 2007 - May 2009
Education
Arizona State University - W. P. Carey School of Business 2010 — 2012
Master’s Degree, Health Sector Management
Arizona State University 2005 — 2009
Bachelor’s Degree, Philosophy
Equinox Payments 2010 - Present
United Bank Card 2004 - 2009
United Bank Card 2004 - 2008
Electronic Merchant Systems 1996 - 2004
Electronic Merchant Systems 1993 - 1996
Electronic Merchant Systems 1992 - 1993
Electronic Merchant Systems 1991 - 1992
Skills
Merchant Services, Payment Card Processing, Electronic Payments, Credit Cards, Payments, Debit Cards, Mobile Payments, Payment Systems, Payment Gateways, Strategic Partnerships, Gift Cards, New Business Development
Education
Cleveland State University
Master of Business Administration (M.B.A.)
Cleveland State University
Bachelor of Business Administration (B.B.A.)
Electronic Merchant Systems January 2015 - Present
UPS September 2014 - December 2014
Chipotle Mexican Restaurant May 2013 - July 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
The University of Findlay 2010 — 2014
The University of Findlay 2010 — 2014
Bachelor of Science (B.S.), Biology, General
The University of Findlay
BACHELOR OF SCIENCE, Animal Science and Biology
Marion Technical College
The University of Akron
Liotta Builders Inc May 2005 - Present
Xyratex July 2008 - October 2008
Electronic Merchant Systems January 2006 - June 2006
Telenet & Associates Inc January 2004 - April 2005
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Budgets, English, Research, Strategic Planning, Windows, Negotiation, Public Speaking, Teaching, Photoshop
Education
DeVry University 2009 — 2012
Bachelor, Business Administration, 3.84
DeVry University 2009 — 2012
Bachelors of Science, Business Administration; Project Management
Group RCI October 2012 - Present
Electronic Merchant Systems January 2009 - September 2009
Advertisers Broadcast Services August 2007 - February 2008
Skills
Sales Presentations, Customer Service, Lead Generation, Social Media, Microsoft Office, Microsoft Word, Microsoft Excel, Poker, Crossfit
Education
College of DuPage 2008 — 2010
Moose River Media December 2014 - Present
Proforma November 2011 - June 2014
Electronic Merchant Systems February 2008 - October 2011
The Plain Dealer February 1986 - May 2007
Skills
Sales, Advertising, Marketing, Account Management, E-commerce, Social Media Marketing, Recruiting, CRM, Direct Marketing, Direct Mail, Management, Advertising Sales, Customer Service, Budgets, Lead Generation, Team Building, Strategic Planning, Product Development, PowerPoint, Training, Public Speaking, Email Marketing, Microsoft Office, Negotiation, Social Media
Education
Cleveland State University
BBA, Marketing
Cuyahoga Community College
AA, Business Administration
Coach Sam's Inner Circle Foundation March 2010 - Present
Electronic Merchant Systems October 2007 - Present
Cleveland Clinic August 2007 - Present
Westlake United Methodist Church May 2010 - January 2011
Electronic Merchant Systems 2007 - 2010
Cleveland Clinic 2007 - 2010
Skills
Public Speaking, Healthcare, Event Planning, Non-profits, Coaching, Teaching, Event Management, Customer Service, Strategic Planning, Organizational..., Volunteer Management, Leadership Development, Research, Social Media, Team Leadership, Team Building, fund raising, Nonprofits, Social Networking, Marketing
Education
Cleveland State University 2008 — 2012
Hudson High
Electronic Merchant Systems October 2012 - Present
Enkotec Company, Inc January 1996 - December 2011
Enkotec Company, Inc. January 1993 - December 1995
Deloitte & Touche January 1988 - December 1992
Skills
Accounting, Financial Reporting, Tax, General Ledger, Financial Accounting, CPA, QuickBooks, Tax Preparation, Internal Controls, GAAP, Auditing, Tax Returns, Bookkeeping, Financial Statements, Corporate Tax, Income Tax, Financial Analysis, Accounts Payable, Cost Variance Analysis, Staff Management, 401k Management, Budget Process, Multi Tasking, Managing Deadlines, Communication Skills
Education
Miami University 1983 — 1987
Bachelor of Science, Business Administration, Accountancy
Electronic Merchant Systems September 2015 - Present
Harvard Neighborhood Pharmacy November 2014 - August 2015
Roxbury Technology November 2011 - September 2014
Skills
Typing at above 45..., Customer Service
Education
Framingham State University 1996 — 2001
Bachelor's Degree, Communication Arts
Miles Park Window Treatments, a Hunter Douglas Gallery January 2014 - October 2014
Zagara's Marketplace October 2012 - May 2013
Client Representative August 2008 - October 2012
Cleveland Institute of Art February 2008 - August 2008
Electronic Merchant Systems February 2006 - August 2008
Masters Consulting Group of Wachovia Securities July 2003 - December 2006
Various School Systems January 1996 - June 2003
Skills
Marketing Strategy, Marketing, Leadership, Public Relations, Entrepreneurship, Event Planning, Public Speaking, Training, New Business Development, Fundraising, Event Management, Strategic Planning, Management, Team Building, Program Management, Social Media, Budgets, Customer Service, Business Planning, Coaching, Product Development, Sales Management, Account Management, Teaching, Social Networking, Nonprofits, Project Management, B2B, Analysis, Research, Advertising, Non-profits, Market Research, Project Planning, Contract Negotiation, Sales, Cross-functional Team..., Product Integration, Problem Solving, Mentoring, Customer Relations, Budgeting, Negotiation, PowerPoint, Excel, Operations Management, Writing, Organizational..., Email Marketing, Business Strategy
Education
Jack Welch Management Institute, Strayer University 2011 — 2015
MBA in Executive Leadership, Business Administration
Cleveland Heights High School
Kent State University
Bachelor of Fine Arts, Visual Art; Impressionism; Realism; Portraiture; Oil Painting; Pencil
Notre Dame College
Teaching Certification, Art Education; Computer Technology
Regions Bank March 2007 - Present
Electronic Merchant Systems October 2006 - February 2007
Chili's, Puleo's Grille, Logan's Roadhouse May 2004 - October 2006
Middle Tennessee State University Athletic Marketing Department January 2006 - August 2006
Education
Middle Tennessee State University 2002 — 2006
B.S., Public Relations, Marketing, Communications
Electronic Merchant Systems June 2006 - Present
Electronic Merchant Systems October 2001 - June 2006
Skills
Marketing Strategy, Direct Sales, Sales, Time Management, Social Media Marketing, Marketing, Loyalty Programs, E-commerce, Management, New Business Development, Email Marketing, Advertising, Direct Marketing, Payments, Sales Process, Recruiting, B2B, Sales Management, Mobile Payments, Negotiation, Leadership, Merchant Services, Strategic Planning, Account Management, Credit Cards, Payment Card Processing, Social Media, Gift Cards
Education
Kent State University 1996 — 2000
Electronic Merchant Systems April 1998 - Present
American General Life Insurance Co. 1997 - 1998
Skills
Payment Card Processing, POS, Gift Cards, SaaS, Merchant Services, Salesforce.com, E-commerce, Mobile Payments, Electronic Payments, Team Building, Acquiring, Strategic Planning, Sales Process, Payments, Loyalty Programs, Debit Cards, Vendor Management, Lead Generation, Payment Systems, Strategic Partnerships, Banking, Selling, Sales, Relationship Management, Sales Management, Credit, Management, Payment Gateways, New Business Development, B2B, Cold Calling, Credit Cards, Leadership, Account Management, Business Development, Direct Sales, Training, E-payments, Call Centers, Sales Operations, Solution Selling, Marketing, Contract Negotiation
Education
Kent State University 1996 — 1998
Business / Marketing
Kirkwood Community College 1994 — 1996
Business / Marketing
Electronic Merchant Systems 1997 - Present
Education
Cleveland State University 1984 — 1987
Lakewood High School 1981 — 1984
North Carolina State University September 2013 - Present
North Carolina State University May 2011 - September 2013
North Carolina State University August 2010 - May 2011
Electronic Merchant Systems July 2006 - July 2007
Blue Ridge Paper Company January 2006 - July 2006
Skills
Customer Service, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Microsoft Word, Data Entry, Sales, Payments, VBA, Matlab, Data Analysis, Remote Sensing, Scientific Writing, Meteorology, Climate Change Science, C++, Linux, LaTeX, Project Management, Problem Solving, Research
Education
North Carolina State University 2010 — 2013
Master of Science (M.S.), Atmospheric Sciences and Meteorology
Case Western Reserve University 2000 — 2004
Bachelor of Arts (BA), Physics, Philosophy
University of New South Wales 2002 — 2003
Study Abroad
Electronic Merchant Systems September 2008 - Present
D&S Investment LLC February 2006 - Present
Omega Psi Phi Fraternity, Inc. October 2010 - October 2012
FirstMerit Bank September 2007 - August 2008
Key Bank September 2005 - September 2007
First Choice Payment Solutions May 2005 - October 2005
Elavon, Inc. June 2004 - May 2005
Communication Technology Sales June 2002 - June 2004
Arrow Electronic April 2001 - February 2002
Rittal Corporation January 1998 - April 2001
Skills
Business Development, Cold Calling, CRM, Strategy, Management, Sales, Account Management, New Business Development, Marketing, Lead Generation, Direct Sales, Budgets, Banking, Coaching, Marketing Strategy, Start-ups, Sales Management, Leadership, B2B, Team Building, Strategic Planning, Sales Operations, Credit, Customer Service, Competitive Analysis, Selling, Sales Process, Business Planning, Forecasting, Negotiation
Education
Central State University 1990 — 1995
Business Administration, Bachelor of Science, Marketing; MIS Options; Business Administration; management
John Adams
Securit 2006 - 2008
Electronic Merchant Systems 2006 - 2006
Nutro Products 1998 - 2005
Hallmark Cards 1995 - 1997
American Tobacco Company 1989 - 1995
Skills
Competitive Analysis, Sales, Negotiation, Account Management, Retail, Market Research, New Business Development, Strategic Planning, Sales Management, Sales Operations, Customer Service, B2B, Marketing Strategy, Key Account Management, Forecasting, Inventory Management, Recruiting, E-commerce, Merchandising, Cross-functional Team..., Team Building, Coaching
Education
Eckerd College 1985 — 1989
Bachelor of Arts
SolarCity June 2015 - Present
Electronic Merchant Systems January 2013 - Present
Republic Services Inc May 2011 - January 2013
Allied Waste May 2011 - January 2013
Idearc Media November 2006 - May 2011
Keller Williams Realty January 2004 - January 2009
Trex Company June 2001 - May 2003
Skills
New Business Development, Sales Operations, Negotiation, Sales, Selling, Marketing, Market Planning, Real Estate, Contract Negotiation, B2B, Social Media, Management, Cold Calling, Salesforce.com, Training, Leadership, Account Management
Education
Shippensburg University of Pennsylvania 1997 — 2001
BSBA, Marketing
Methacton
Tyco/SimplexGrinnell September 2014 - Present
Electronic Merchant Systems June 2011 - September 2014
Coloron Diamante August 2008 - January 2011
Friedman's, Inc. May 2005 - April 2008
Spirit International June 2003 - May 2005
Zale Corporation 1999 - 2003
Skills
Cross-functional Team..., Leadership, Sales, Start-ups, Brand Development, Merchandising, Visual Merchandising, Business Development, Project Management, Strategic Planning, Strategy, Inventory Management, Customer Service, Operations Management, Negotiation, Project Planning, Retail, Forecasting, Team Building, Management, Purchasing, Profit, Sales Management, Salesforce.com, Procurement, Creative Merchandising, Merchandise Planning, Merchandising Strategies, Merchandise Development, Direct Sales, Sales Operations, Sales Process, Sales Presentations, Brand Management, Corporate Branding, Brand Awareness, Brand Implementation, Branding & Identity
Education
Rhode Island School of Design 1979 — 1981
Interior Architecture
Central High School
Electronic Merchant Systems March 2012 - Present
Electronic Merchant Systems April 2011 - February 2012
Electronic Mechant Systems January 2008 - April 2011
Electronic Merchant Systems June 2006 - January 2008
Skills
Marketing, Salesforce.com, Project Management, Sales, Payment Card Processing, Account Management, Electronic Payments, Credit Cards, Payments, Training, Payment Gateways
Education
Mercyhurst University 2002 — 2006
B.A., Business Marketing
Electronic Merchant Systems May 2011 - Present
magnet card services 2009 - 2010
Matrix Proven Pos July 2007 - September 2009
Radiant Systems 2005 - 2007
Micros Systems September 2005 - December 2005
Pittsburgh POS Solutions March 2004 - September 2005
Skills
Payment Gateways, Channel, Account Management, Solution Selling, POS, Sales Management, SaaS, B2B, Direct Sales, Salesforce.com, Sales, New Business Development, Cold Calling, Cloud Computing, Product Management, Lead Generation, Networking, Sales Process, Team Building, Business Development, Vendor Management, Management, Leadership, CRM, Strategic Partnerships, Marketing, Start-ups, Customer Satisfaction, Team Leadership, Call Centers, Enterprise Software, Strategy, Key Account Management, Managed Services, Marketing Strategy, Payment Card Processing, Channel Partners, Sales Operations, Product Marketing, E-commerce, Sales Presentations, P&L Management, Mobile Payments, Selling, Merchant Services, Competitive Analysis, International Sales, Contract Negotiation, Customer Retention, Coaching
Education
Ohio University 1984 — 1988
BS
Bethel Park Senior High 1979 — 1984
Cleveland Cavaliers June 2012 - Present
Cleveland Cavaliers May 2006 - June 2012
Electronic Merchant Systems 2000 - 2006
Skills
Web Development, Web Design, Site Development, Usability, Web Content, Content Management, Content Development, Google Analytics, Graphic Design, Adobe Creative Suite, Photoshop, Illustrator, Flash, Social Media, Social Media Marketing, Social Media Measurement, Social Media Integration, SEM, SEO, Digital Photography, Project Management, Brand Management, Microsoft Office, HTML, JavaScript, jQuery, PHP, CSS, ASP, Wordpress, Drupal, Sports, E-commerce, Digital Strategy, WordPress
Education
Cuyahoga Community College
Continuing Education
University of Dayton 1995 — 2001
Bachelors Degree, Web & Graphic Design
Cleveland State University 2000 — 2001
Continuing Education
Lakeland Community College 1995 — 2000
Continuing Education
Electronic Merchant Systems September 2005 - Present
TRW Nelson Stud Welding, Inc. March 1995 - October 2003
Skills
Microsoft Exchange, Salesforce.com, Microsoft Office, Visual Studio, Programming, Leadership, Strategic Planning, SQL, Troubleshooting, Customer Service, Team Building, Integration
Education
Cleveland State University
Bachelor, Computer Science
Global Payments February 2009 - Present
Electronic Merchant Systems 2007 - 2009
Adams Outdoor Advertising 2006 - 2007
WILX-TV 2002 - 2006
LAFCU 1992 - 2001
Skills
Account Management, Marketing, Marketing Strategy, New Business Development, Sales, Business Development, Budgets, Direct Sales, Sales Management, Management, Banking, Cold Calling, Sales Operations, Leadership, Credit Cards, Strategic Partnerships, Relationship Management
Education
Central Michigan University 1987 — 1992
BS, Business Administration
Electronic Merchant Systems January 2014 - Present
Electronic Merchant Systems January 2010 - August 2013
Meritech, Inc. June 2009 - February 2010
Toshiba Business Solutions 2007 - 2009
ThomasNet 2006 - 2007
Skills
Cold Calling, Direct Sales, Sales Process, Account Management, Salesforce.com, Sales Presentations, Solution Selling, B2B, Selling, Sales Operations, SaaS, New Business Development, Sales, Lead Generation, Sales Management, Team Building
Education
Edinboro University of Pennsylvania 1972 — 1977
Sociology / Psychology
Comcast Business August 2010 - Present
Direct Capital Corporation August 2007 - April 2010
Electronic Merchant Systems 2006 - 2007
United States Army 1995 - 2000
Skills
Sales Management, Account Management, Salesforce.com, Direct Sales, Training, Marketing, Cold Calling, Telecommunications, Business Development, New Business Development, Team Building, Team Management, Customer Service, Microsoft Office, Communication, Sales, Solution Selling
Education
Hesser College 2005 — 2007
ASLA/BSBA, Liberal Studies and Business Administration
Alvirne High 1986 — 1990
Electronic Merchant Systems September 2012 - Present
Investing Solutions & Financial Services January 2009 - April 2014
U.S. Department of Defense, Office of Inspector General June 2012 - August 2012
Coit Cleaning & Restoration Services June 2010 - June 2012
Skills
Financial Reporting, Accounting, Cash Flow, Due Diligence, Microsoft Office, Customer Relations, Collections, Data Entry, Data Analysis, Auditing, Accounts Receivable, Journal Entries, Accounts Payable, Customer Service, Financial Accounting, Payroll
Education
Cleveland State University 2008 — 2012
Bachelor's degree, Accounting, 3.87
Cuyahoga Community College 2008 — 2011
Associate's degree, Accounting, 3.67
Cuyahoga Community College 2000 — 2006
Associate's degree, Business Administration and Management, General, 3.54
Avis Budget Group July 2015 - Present
Electronic Merchant Systems March 2015 - July 2015
Comcast Business June 2013 - March 2015
T-Mobile March 2013 - June 2013
T-Mobile July 2012 - March 2013
OfficeMax November 2009 - July 2012
W3 Communications December 2008 - November 2009
Verizon Wireless December 2005 - November 2008
Verizon Wireless February 2004 - December 2005
Nextel Communications January 1998 - January 2003
Skills
Direct Sales, Sales Management, Solution Selling, Wireless, Telecommunications, Sales Operations, Account Management, B2B, Sales, Channel, New Business Development, Salesforce.com, Sales Process, Team Leadership, Strategic Planning, Business Development, Management, Leadership, Customer Retention, Cold Calling, Strategic Partnerships, Strategy, VoIP, Cloud Computing, Cross-functional Team..., Mobile Devices, Team Building, Training, Customer Satisfaction, CRM, Unified Communications, SaaS, Sales Presentations, Customer Service, Networking, Product Management, Forecasting, Contract Negotiation, Negotiation, Channel Partners, MPLS, Customer Experience, Start-ups, Marketing, Lead Generation, Marketing Strategy, Competitive Analysis, Enterprise Software, Coaching, Recruiting
Education
Mercer University 1986 — 1990
Bachelor's Degree, BBA, Finance
Quality Synthetic Rubber, Inc. June 2011 - Present
Litigation Management, Inc May 2006 - April 2011
Dots 2004 - 2006
Worthington Precision Metals 2003 - 2005
Ohio E-Check 2000 - 2003
Electronic Merchant Systems 1997 - 2000
Skills
Employee Relations, Recruiting, Applicant Tracking..., Human Resources, Onboarding, Training, Coaching, Succession Planning, Customer Service, Contract Recruitment, Temporary Staffing, Compensation & Benefit, Temporary Placement, Conflict Resolution, Legal Compliance, Outlook, Team Building, FMLA, PeopleSoft, Employment Law, New Hire Orientations, Background Checks, Payroll, Workforce Planning, Sourcing, Workers Compensation, Leadership Development, Interviews, Benefits Negotiation, Screening, Deferred Compensation, Screening Resumes, Employee Benefits, Personnel Management, Organizational..., Policy, Organizational..., College Recruiting, HRIS, Talent Acquisition, Benefits Administration, Talent Management, Change Management, Labor Relations, Hiring, Performance Management, Employee Training, HR Consulting, Internet Recruiting, Employee Engagement
Education
John Carroll University 1997 — 1998
PHR, Coursework for PHR certification
Cleveland State University 1995 — 1997
Masters of Arts, Communication/Human Resources
Cleveland State University 1990 — 1995
Bachelor of Arts, Communication
Normandy High School 1986 — 1990
Diploma, College Prep
Electronic Merchant Systems March 2012 - Present
University Hospitals of Cleveland June 2006 - October 2011
GE Healthcare 2004 - 2006
Nielsen Media Research 1999 - 2003
Skills
SQL, .NET Development, CSS, PHP, Crystal Reports, Process Development, SQL Server, Stored Procedures, JavaScript, Java, Linux, Visual Basic, Access, MySQL, HTML, Requirements Analysis, Visual Studio, Software Development, C++, Windows, Databases, Programming, System Administration, Visio, MS Project, Documentation, Security, VB.NET, T-SQL, Troubleshooting, Agile, Computer Hardware, Business Intelligence, Database Design, Process Improvement, IIS, Healthcare IT, Application Development, SDLC, Process Engineering, Systems Analysis, Web Applications, Hardware, ASP, VBScript, Software Implementation, Database Administration, ASP.NET, C#, Web Services
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
MISM, Information Systems Management
DeVry University 2001 — 2003
BSCET, Computer Engineering Technology
DeVry Institute of Technology 1998 — 1999
AASE, Electronics
Comcast Cable September 2013 - Present
Comcast Business Class January 2012 - September 2013
PAETEC October 2010 - December 2011
Brinks Home Security/Broadview Security/ADT Security May 2007 - October 2010
Electronic Merchant Systems 2006 - 2007
Skills
Cloud Computing, Managed Services, Network Security, Direct Sales, Salesforce Training, Carrier Services, Sales, Lead Generation, Sales Operations, Account Management, Sales Management, Solution Selling, Sales Process, Security, Cold Calling, Selling, Salesforce.com, Customer Retention, B2B, Training, Unified Communications, Sales Presentations, VoIP, Telecommunications, Channel Partners, Co-location, Call Centers, Wireless, Telephony, MPLS, SIP Trunking, SaaS, Networking, Customer Satisfaction, Professional Services, Strategic Partnerships, CRM, New Business Development, Customer Experience, Team Building
Education
Macomb Community College
Associates, Business
Clinique October 2011 - Present
Clinique May 2005 - October 2011
Electronic Merchant Systems 2006 - 2008
Belk 2001 - 2005
Education
Strayer University-North Carolina 2010 — 2012
Master of Health Services Administration
Clemson University 2002 — 2004
Bachelor of Science, Marketing/ Minor in Spanish
Anderson University 2000 — 2002
Bachelor of Science, Marketing/ Minor in Spanish
Electronic Merchant Systems October 2006 - Present
Skills
Sales Process, Marketing, New Business Development, Account Management, Direct Sales, Cold Calling, Credit Cards, Small Business, Salesforce.com, Selling, Sales, E-commerce, Insurance
Education
Regis College 1984 — 1988
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Xulon Press August 2013 - Present
Picsolve International October 2011 - Present
Electronic Merchant Systems October 2008 - June 2011
Real Living Title Agency November 2006 - October 2008
Realty One June 1998 - November 2006
Skills
Financial Reporting, Payroll, Accounting, Financial Statements, Budgets, Financial Accounting, Account Reconciliation, Cash Management, Microsoft Excel, General Ledger, Variance Analysis, Microsoft Office, Account Management, Management, Financial Analysis, Accounts Receivable, Forecasting, Fixed Assets, Microsoft Word, Budgeting, Accounts Payable, Internal Controls, Leadership, Year-end Close, Monthly Close, Outlook, Software Implementation, Process Improvement, Department Budgeting, Financial Audits, Bank Reconciliation, Payroll Conversions, ADP Payroll, Project Finance, Management Accounting, Great Plains Software, Accruals, Consolidation, Peachtree, Depreciation, Journal Entries, Managerial Finance, QuickBooks, Corporate Finance, Cash Flow Forecasting, CPA, Auditing, Finance
Education
John Carroll University 1990 — 1994
B.S.B.A.
Trinity High School 1986 — 1990
Electronic Merchant Systems August 2006 - Present
Education
Ohio University
Bachelor of Science (BS), Electrical and Electronics Engineering
Electronic Merchant Systems January 2014 - Present
OfficeMax 2011 - 2014
Canon, Inc. 2009 - 2010
RS Business Machines March 2008 - June 2009
Danka Office Imaging 2005 - 2008
Danka Office Imaging 2005 - 2008
IKON Office Solutions 2000 - 2005
Xerox 1994 - 2000
Skills
Managed Print Services, Solution Selling, Document Imaging, Office Equipment, Sales Management, P & L Ownership, Change Management, Leadership, New Business Development, Team Building, Sales Operations, Business Strategy, Management, Sales Process, P&L Management, Marketing, Marketing Strategy, B2B, Sales, Selling, Direct Sales, Business Intelligence, Account Management, Cold Calling, Salesforce.com, Lead Generation, Customer Retention, Sales Presentations, Key Account Management, SaaS, CRM, Strategic Partnerships, Business Development, Product Marketing
Education
Heidelberg College 1986 — 1990
BS, Business Administration & Political Science
Process Solutions Inc May 2011 - Present
LMC Industries, Inc. May 2010 - May 2011
NuVox December 2007 - December 2008
Electronic Merchant Systems June 2007 - December 2007
Williams Scotsman February 2004 - December 2006
TG Rankin Company May 1999 - February 2004
DF Adams & Associates September 1994 - May 1999
Skills
Sales, New Business Development, Strategy, CRM, Sales Operations, Product Development, Management, Team Building, Sales Process, Negotiation
Education
Dale Carnegie Institue 1996 — 1996
Certificate, Advanced Sales Training
St. Louis Community College 1988 — 1990
n/a, Mathematics
Buckeye Hills Career Center 1975 — 1977
Dipolma, Mechanical Engineering
Wellston High School 1973 — 1977
General
Electronic Merchant Systems July 2011 - June 2013
TruGreen Corporation March 2011 - July 2011
Sprint February 2006 - March 2009
Sprint Nextel February 2003 - February 2006
SBC 2001 - 2002
Lucent Technologies 1998 - 2001
Skills
Solution Selling, Wireless
Education
College of Lake County 2002 — 2002
Computer Science
Harper College 1995 — 1995
Business Administration
McHenry County College
Electronics Technology
National General Insurance March 2014 - Present
Domestic Violence Advocacy Center August 2013 - March 2014
Cleveland Clinic Foundation September 2008 - August 2013
Electronic Merchant Systems May 2007 - September 2008
Key Office Services December 2006 - May 2007
AT&T May 2001 - June 2006
Fairfax Renaissance Development Corporation October 1998 - February 2001
Progressive Insurance January 1990 - January 1997
Skills
Customer Service, Leadership, Team Building, Sales, Training, Management, Leadership Development, Strategic Planning, Social Media, Negotiation, Healthcare, Nonprofits, Event Planning, Microsoft Excel, Outlook, Customer Satisfaction, Process Improvement, Social Networking, Fundraising, Research, Microsoft Word, Hospitals, Inpatient, Patient Safety, Epic Systems
Education
Cuyahoga Community College 2013 — 2017
Associate's degree, Human Services, General
Cuyahoga Community College 2008 — 2009
CHAA Certification, Patient Access
Cuyahoga Community College 2006 — 2007
Event Planning Certification, Meeting and Event Planning
ICM School of Business 1985 — 1987
Secretarial Science Certificate, Administrative Assistant and Secretarial Science, General
John Hay High School 1981 — 1985
Diploma, General Office Occupations and Clerical Services
Electronic Merchant Systems August 2014 - Present
Government Contract Services, Inc. January 2014 - August 2014
AccuSource Operations, Inc. December 1998 - November 2013
Skills
Process Improvement, Budgets, Team Building, Microsoft Office, Government Sales, Vendor Relationships, Purchasing & Procurement, Project Management, Client Relations Skills, Strategic Planning, New Business Development, Account & Territory..., Staff Leadership &..., Negotiation, Needs Analysis, Market Analysis, Sales Forecasting, Customer Service, Forecasting, Leadership, Sales Management, Sales Operations, Marketing Strategy, Management, Account Management
Education
Chabot College 1978 — 1980
Business Administration, Business Administration and Management, General
Electronic Merchant Systems August 2015 - Present
Kern Brothers LLC June 2004 - Present
The Insco Dico Group (An AmTrust Financial Company) October 2009 - October 2014
RLI Insurance Company December 2003 - June 2009
Cleveland Athletic Club January 2003 - October 2003
H.M.S. Host May 2000 - May 2002
North Point Management Corporation October 1997 - September 1999
Credit General Insurance Company November 1994 - April 1997
Metropolitan Savings Bank February 1994 - November 1994
Skills
Financial Analysis, Underwriting, Forecasting, Negotiation, Credit Analysis, Accounting, Finance, Administration, Business Management, New Business Development, Operations Management, Partnership Taxation, PeopleSoft, Property Management, Risk Management, Risk Assessment, Insurance, Surety Bonds, Risk Budgeting, Inventory Management, Account Management, Microsoft Excel, Workers Compensation, Employee Benefits, Surety, Management, Property & Casualty..., Marketing, Project Planning, Real Estate, Small Business, Commercial Insurance
Education
Cleveland State University 1999 — 2002
Master of Business Administration (MBA), Business Administration and Management, General
University of Cincinnati 1988 — 1993
Bachelor of Arts, Political Science / Pre-Law
Brecksville-Broadview Heights High School 1984 — 1988
High School Diploma, College Preparatory Courses
MaxValues Magazine March 2013 - Present
JB Dollar Stretcher Magazine June 1990 - February 2013
Electronic Merchant Systems 1989 - 1990
Ohio Cash Register 1988 - 1989
Litton Systems for Business 1969 - December 1987
Skills
Online Advertising, Advertising, Direct Mail, Salesforce.com, Direct Marketing, Marketing Strategy, Advertising Sales, Marketing, Email Marketing, Sales Presentations, Digital Marketing, Account Management, Sales, Social Media Marketing, Postcards, Promotions, Online Marketing, Sales Management, Event Management, Market Planning, Lead Generation, Marketing Communications, B2B, Customer Service, Recruiting, Management, Graphic Design, Social Networking, Small Business, Microsoft Excel, Digital Media, Team Building, Cold Calling, Retail, Customer Relations, Excel, Selling, Direct Sales, Mobile Marketing, Sales Operations
Education
JB Dollar Stretcher Company training 1990 — 2013
Sales and marketing strategies
Electronic Technical training in New Jersey 1976 — 1986
Company Training at Main Office
Cuyahoga Community College
Computer Programing for Main Frame Computers
Data Processing
Learned to Program Perphial Machines for Main Frame Computers
National Association of Collegiate Directors of Athletics October 2012 - Present
Electronic Merchant Systems June 2011 - October 2012
InvestLinc Group LLC, Chagrin Falls, OH October 2008 - October 2009
The Cavaliers Holding Company, LLC May 1995 - October 2008
Cleveland Cavaliers 1995 - 2008
Skills
Budgets, Microsoft Excel, Microsoft Office, Strategic Planning, Financial Analysis, Accounting, Private Equity, Business Planning, Financial Reporting, Social Media, Business Development, Account Management, Marketing Strategy, Financial Modeling, Team Building, Forecasting, Management, Customer Service, Leadership, Business Strategy, Process Improvement, Marketing, Microsoft Word, Finance, Payroll, Inventory Management, Strategy
Education
Baldwin-Wallace College 1984 — 1986
1986, Business Admine
Electronic Merchant Systems November 2010 - Present
University of Pittsburgh September 2008 - April 2010
Education
Robert Morris University 2010 — 2012
Instructional Leadership
University of Pittsburgh 2005 — 2010
Electronic Merchant Systems September 2008 - Present
KeyBank March 1992 - April 2008
Education
Alfred University 1985 — 1989
BA, Public Administration
Aramark April 2013 - Present
Electronic Merchant Systems March 2009 - April 2013
Education
Bowling Green State University 1994 — 1998
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Electronic Merchant Systems Senior Account ExecutiveElectronic Merchant SystemsJune 2006 - June 2011
Skills
Account Management, New Business Development, Sales Management, Sales, Strategic Planning, Marketing, Business Development, Salesforce.com, Marketing Strategy, Negotiation, Project Management, Insurance, Social Media, Customer Service, Cold Calling, B2B, Public Relations, Direct Sales, Advertising, Mortgage Lending, Selling
Education
Ohio University
Pelton & Crane 2014 - 2015
Pelton & Crane 2014 - 2015
BestCo 2013 - 2014
BestCo 2013 - 2014
Contour Products 2013 - 2013
BSN medical August 2007 - February 2011
OrthoCarolina October 2005 - April 2007
Electronic Merchant Systems 2005 - 2005
Skills
Process Improvement, Procurement, Team Building, Cross-functional Team..., Purchasing, Medical Devices, Supply Chain, Strategic Planning, Product Development, Supply Chain Management, Lean Manufacturing, Continuous Improvement
Education
Christopher Newport University 2000 — 2003
RJO Futures June 2011 - Present
MF Global Inc; (USA) October 2010 - February 2011
Kottke & Associates July 2009 - December 2009
Henning-Carey Proprietary Trading; LLC, September 2008 - April 2009
Marquette Bank March 2002 - September 2008
Electronic Merchant Systems July 2001 - February 2002
Skills
Commodity, Technical Analysis, Options, Trading, Risk Management, Hedging, Trading Strategies, Bloomberg, Sales, Negotiation, Financial Modeling, Investments, Commodity Markets, Trading Systems, Management, Portfolio Management, Financial Markets, Asset Management, Mortgage Lending, Financial Risk, Wealth Management, Strategy, Selling, Alternative Investments, Proprietary Trading, Loans, Hedge Funds, Electronic Trading, FINRA, Marketing
Education
Eastern Illinois University 1998 — 2001
BA, Communications
HireAbility.com, LLC September 2011 - Present
By Appointment Only, Inc. February 2011 - August 2011
Electronic Merchant Systems December 2009 - April 2011
Skills
Computer Graphics, Financial Management, Lead Generation
Education
Northern Essex Community College 2004 — 2007
Associates, Graphics/Business Administration
Heartland Payment Systems February 2014 - Present
Verizon March 2012 - Present
Electronic Merchant Systems October 2010 - March 2012
North hills toyota August 2006 - August 2010
Education
Robert Morris University
Bs, Accounting
Progress Residential June 2013 - August 2013
Electronic Merchant Systems October 2012 - June 2013
Mental Health Services August 2012 - October 2012
Cleveland Cinemas October 2009 - August 2011
Standard Parking September 2009 - September 2010
Skills
ICD-9-CM, CPT, Medical Terminology, Writing, Microsoft Office, Filing, Data Entry, Quality Assurance, Adobe Acrobat
Education
Cuyahoga Community College 2011 — 2012
Certificate, Health Information Management
Cuyahoga Community College 2009 — 2012
Associate of Arts (A.A.), General Studies
Electronic Merchant Systems August 2014 - Present
Rubber Tree Systems July 2012 - August 2014
InfoGrow January 2012 - June 2012
Skills
VB.NET, ASP.NET, Microsoft SQL Server, JavaScript, ERP, Mobile Applications, ASP.NET AJAX, jQuery, Web Services, C#, Web Development, .NET, Visual Basic, ASP.NET MVC, SQL, Entity Framework, HTML
Education
Kent State University 2008 — 2012
Bachelor of Business Administration (BBA), Computer Information Systems
MedData December 2014 - Present
Electronic Merchant Systems 2003 - 2014
Skills
Help Desk Support, Telcom, Project Management, remote desktop support, Physical Security, Facilities Management, CompTIA A+ Certification, CompTIA Network+..., Microsoft Certificate..., Microsoft Certificate..., Brain Bench Computer..., Team Building, Windows Server, Computer Hardware, System Administration, Network Administration, Technical Support, Remote Desktop
Education
Cuyahoga Community College
Associates degree, Criminal Justice and Corrections
Spiritoso's Computer Haven February 2008 - Present
Cleveland Metropolitan School District October 2013 - November 2013
KeyBank January 2012 - June 2012
Electronic Merchant Systems November 2010 - September 2011
Avon October 1998 - February 2008
Notre Dame College January 1998 - December 1999
Education
ITT Technical Institute-Warrensville Heights 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Computer Network Systems, 3.5 on a 4.0 Scale
Electronic Merchant Systems March 2013 - October 2013
Sears, Roebuck and Co. November 2011 - April 2013
The Reserves Network January 2011 - August 2011
Volt October 2010 - December 2010
TeleTech November 2007 - July 2010
M A Harrison MFG May 2005 - November 2007
West Side Transport Co. February 2005 - September 2005
Falcon Transport Co. June 2004 - February 2005
Werner Enterprises September 2003 - June 2004
United States Air Force February 1994 - April 1996
Education
Cuyahoga Community College 2015 — 2018
Computer Systems Networking and Telecommunications
Hamrick School 2003 — 2003
Class A CDL, Truck Driving