Experience
McGivney & Kluger, PC   June 2014 - Present
Electronics-Expo  October 2005 - July 2013
HP/Novadigm   December 1997 - July 2004
Genesis Health Ventures  May 1995 - December 1997

Skills
Inventory Management, Retail, Merchandising, Lawson General Ledger, Purchasing, Sales & Use Tax, Turbo Tax, Accounts Receivable, Lacerte, Depreciation, Accruals, Journal Entries, ProSystem fx Tax, Use Tax, Year-end Close, Accounts Payable, Account Reconciliation, General Ledger, Financial Statements, Accounting, Bank Reconciliation, Payroll, Auditing, Income Statement, Financial Audits, Balance Sheet, Expenses, Cash, Inventory Control, Monthly Close, Fixed Asset Management, Accpac, Preparation, Year End Accounts, Fixed Assets, Consolidated Financial..., Cash Receipts, Ledger, Sales Tax, Revenue Recognition, Project Accounting, Inventory Valuation, Petty Cash, P

Education
Muhlenberg College   1989 — 1993
Bachelor of Arts (B.A.), Accounting

Wayne Hills High School

Experience
Unlocked Potential   June 2015 - Present
Middlesex County Regional Educational Services   October 2013 - April 2015
Somerset Home for Temporarily Displaced Children  May 2014 - January 2015
Morris CARES   September 2013 - May 2014
First Children's School   August 2012 - January 2014
Self employed tutor  March 2012 - September 2012
EVEREST INSTITUTE  April 2010 - November 2011
COMNET TELECOM SUPPLY   September 2007 - April 2010
ELECTRONICS EXPO   September 2006 - September 2007
CIRCUIT CITY  May 2005 - September 2006

Skills
Customer Service, Word, Microsoft Office, PowerPoint, Outlook, Excel, Customer Relations, Microsoft Word, Microsoft Excel, Sales, Selling, Inventory Management, Merchandising, Retail, Customer Satisfaction, Retail Sales, Research, Spreadsheets, Social Networking, Social Media, Adobe Acrobat, Customer Retention, Windows, Purchasing, Data Entry, Mac, Photoshop, Customer Experience, Account Management, Direct Sales, Time Management, Recruiting

Education
Seton Hall University   2012 — 2015
Master of Arts (M.A.) and EdS, Professional Counseling, 4.0

Rutgers University-New Brunswick   2003 — 2007
BA, Classics, History, Premed

Experience
Five9  August 2014 - Present
AT&T  July 2012 - August 2014
AT&T  February 2012 - July 2012
Spectro Jet-Care   May 2011 - February 2012
Raymond James & Associates, Inc   September 2010 - July 2011
Lowe's Home Improvement  May 2008 - January 2010
Electronics Expo   November 2006 - January 2008
Circuit City  June 2005 - January 2006

Skills
Product Marketing, Sales Management, Advertising, Account Management, Division Management, Marketing Strategy, PowerPoint, CRM, Microsoft Excel, Outlook, Sales Presentations, Cold Calling, Sales, Customer Service, Marketing, Salesforce.com, B2B, Direct Sales, Team Building, Team Leadership, Negotiation, New Business Development, Microsoft Office, Contract Negotiation, Business Development, Telecommunications, Consulting, Brand Development, Supervising, Management, Strategic Planning, Social Media, Brand Awareness, Kicking Ass, Teamwork, Social Networking, Public Relations, Idea Generation, Overcome Obstacles, Social Media Marketing, Cultural Awareness, Customer Retention, Sales Operations, Customer Satisfaction, Solution Selling, Sales Process, SaaS, Leadership, Strategy, Selling

Education
Monmouth University   2008 — 2011
Bachelors, Marketing, Advertising

County College of Morris   2006 — 2008
Associates, Business Administration

Experience
Blatt Custom Audio Video, LLC.   January 2011 - Present
Boulevard Pro   January 2010 - January 2011
Electronics Expo   January 2009 - January 2010
Audio Video Salon   November 1999 - October 2008
Essential Communications  December 1995 - November 1999

Skills
AV, Project Management, System Design, Custom Installation, Audio Video Consultant, Custom Proposals, Home Integration, Customer Satisfaction, Customer Service, Home Automation, Lighting Control, CCTV Systems, Media Room Systems, Mult-Zone Music Systems, Home Theater Systems, System Programming, Home Theater, Construction, Proposal Writing, Projectors, Crestron, Event Management, Sales, Video, Lighting, Digital Signage, CCTV, Live Sound, Professional Audio, Projection, Systems Programming, Sound, Systems Design

Education
University at Buffalo   1989 — 1994
Bachelor of Arts, Musical Theater

Experience
American Customer Care  January 2015 - Present
Quorum Federal Credit Union  January 2012 - October 2014
Electronics-Expo  2011 - 2011
Bed Bath & Beyond  2007 - 2011
PCF - Publishers Circulation Fulfillment  2005 - 2007
PCF - Publishers Circulation Fulfillment  2001 - 2005
PCF - Publishers Circulation Fulfillment  2001 - 2001
Suburban Associates   2000 - 2001
Lucent Technologies (now Avaya)   1998 - 2000
BD  1991 - 1998

Skills
Call Center, Customer Service, Customer Experience, ACD, Customer Satisfaction, Contact Centre, Workforce Management, Consultative Selling, Outsourcing Management, E-commerce, Customer Retention, Team Building, Team Management, Call Center Development, Operations Management, Performance Management, Coaching, Cross Selling, Wine, Contact Centers, Call Centers, Contact Center..., Contact Center..., Sales Performance, Lead Generation, CRM, Outsourcing, New Business Development, Management, Networking, Vendor Management, Time Management, Process Improvement, Team Leadership, Cross-functional Team..., Employee Training, Business Process..., Telemarketing, Sales, Executive Management, Telecommunications, Inbound Marketing, P&L Management, BPO, Customer Service..., Customer Acquisition, Hiring, Sales Operations, Recruiting, Leadership

Education
Long Island University, C.W. Post College
MBA Program, Management Concentration

State University of New York College at Cortland
BSE, Education

Experience
Electronics Expo   March 2001 - February 2014
Six Avenue   June 2002 - October 2004
Novartis Consumer Health  January 1997 - July 1998
Merrill Lynch  April 1994 - July 1997

Skills
Technical Support, IT Operations, Integration, IT Service Management, Service Management, System Deployment, Windows 8, Windows 7, Windows XP Pro, Wireless Networking, Data Center, System Administration, System Design, Process Improvement, Information Technology, Vendor Management, Windows Server, Active Directory, LAN/WAN, Cisco Technologies, VIPER Enterprise..., VPN, IIS, Backup Exec, TCP/IP protocols, Telecommunications, Android, Microsoft Exchange, Servers

Education
Lincoln Technical Institute-Edison
Associate's Degree, Computer Science

University of Cartagena
Bachelor of Business Administration (B.B.A.), Business Administration and Management

Experience
6th Avenue Electronics  September 2010 - March 2011
Electronics Expo   2006 - 2010
P.C. Richards & Sons   June 2001 - July 2005
Hemophilia Resources of America   1997 - 2001

Skills
Team Building, Consumer Electronics, Profit, Coaching, Sales Management, Management, Customer Service, P&L Management, Training, Sales Process, Merchandising, People Development, Leadership, Retail, Inventory Management, Business Development, Sales, Selling, Visual Merchandising, Forecasting

Education
Passaic County Community College   2011 — 2012
Computer Science & Business Administration

Experience
The Jay and Linda Grunin Foundation/Grunin Properties   March 2013 - Present
Town Sports International  May 2011 - March 2013
Borders  September 2010 - March 2011
Electronics Expo   November 2009 - September 2010
Toys R Us  December 2008 - November 2009
Circuit City  February 2004 - December 2008
Bed Bath & Beyond  2002 - 2004
CompUSA  1996 - 2003
Nobody Beats the Wiz  1993 - 1996

Skills
People Development, Sales Management, Retail, Income Statement, Visual Merchandising, Merchandising, Inventory Management, Store Management, Multi-unit, Operations Management, Networking, Motivation, Inventory Control, Time Management, Sales, Training, Selling, Coaching, Team Building, New Store Openings, Leadership, Customer Experience, Profit, Store Operations, P&L, Management, Big Box, Employee Training, Multi-Unit Management, Forecasting, P&L Management, Hiring, Customer Service, Process Scheduler, Loss Prevention, Recruiting, Customer Retention, Purchasing, Sales Operations, Customer Satisfaction, Account Management, Direct Sales, Budgets, Shrinkage, District Management, Retail Sales, Employee Relations, POS, Driving Results, Performance Management

Education
Rutgers University-New Brunswick   1991 — 1992
None, General

Experience
HiDEF Lifestyle Inc.   November 2014 - Present
World Wide Stereo  March 2010 - September 2014
Electronics Expo   January 2007 - March 2010
Office Depot  2002 - 2007
OfficeMax  2000 - 2001
Trans World Entertainment  1995 - 2000

Skills
E-commerce, Social Media Marketing, Sales, Selling, Retail, Sales Operations, Product Marketing, Email Marketing, Marketing Strategy, Customer Service, Management, Affiliate Marketing, Merchandising, Training, PPC, Operations Management, Web Design, Search Engine Ranking, Data Feeds, Online Marketing, Marketing, Online Advertising, Strategic Partnerships, Account Management, Competitive Analysis, Product Management, New Business Development, SEM

Education
Middlesex County College   1992 — 1997
A.S., Business Administration

Experience
C Spire  March 2014 - Present
Callis Communications, Inc.   September 2013 - March 2014
Target  November 2010 - September 2013
Target  November 2007 - November 2010
Electronics Expo   June 2006 - October 2007

Skills
Linux, Windows xp pro, windows server 2008, Windows 7, Windows Vista, Microsoft Office, TCP/IP, Computer Hardware..., computer software..., Computer Troubleshooting, Shipping, Computer Hardware, Software Installation, Windows Server, Troubleshooting, Logistics, Windows XP Pro

Education
ITT Technical Institute-Mobile   2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Information Systems and Cybersecurity, 3.88

ITT Technical Institute-Mobile   2011 — 2013
Associate of Applied Science, Network and System Administration/Administrator

Fairleigh Dickinson University   1999 — 2001

Experience
PIX11(WPIX-TV)   February 2015 - Present
Dex Media, Inc.   February 2012 - February 2015
SuperMedia LLC  June 2010 - February 2012
SuperMedia LLC  June 2007 - June 2010
Electronics Expo   February 2006 - December 2008

Skills
Online Advertising, Advertising Sales, SEO, SEM, Advertising, PPC, Selling, Cold Calling, Social Media Marketing, Sales, Local Search, Account Management, Google Adwords, Sales Management, Lead Generation, Salesforce.com, New Business Development, Online Marketing, Mobile Marketing, Direct Marketing, Social Media, Customer Retention, Yahoo Search Marketing, Coaching, B2B, Direct Mail, Google Analytics, Facebook, Consultative Selling, Web Marketing, Sales Presentations, Customer Relations, Client Retention, Solution Selling, Local Marketing, Websites, Website Development, Website Localization, Website Creation, Mobile Web Design, Search Engines, Text Messaging, Google Maps, Facebook Fan Page..., Twitter, LinkedIn, Bing, Retargeting, Digital Marketing

Education
Rutgers University   2003 — 2007
B.A., Communication

J.P. Stevens High School   1999 — 2003

Experience
Billco International Inc.   October 2013 - Present
Electronics Expo   January 2011 - October 2013
Special Products   June 2009 - January 2011
Billco International  October 2008 - February 2009
Emerson Radio  June 2006 - September 2008
Toys R Us  June 2001 - May 2006
The Wiz  November 1999 - June 2001
Tops Appliance CIty  1991 - 1999

Skills
Consumer Electronics, Retail, Product Marketing, Merchandising, Sales Management, B2B, Cross-functional Team..., Competitive Analysis, Strategic Planning, Product Development, Market Planning, Sales, Product Management, Forecasting, Marketing Management, Brand Management, Key Account Management, Marketing, Direct Sales, Trade Shows, Consumer Products, E-commerce, Brand Development, Account Management, Sales Operations, P&L Management, Profit, Product Launch, Store Management, Sales Process, Purchasing, Strategic Partnerships, Team Building, Inventory Management, Market Analysis, Income Statement, Marketing Strategy, Pricing, Key Account Development, Business Development, Visual Merchandising, Wholesale, New Business Development, Business Strategy, P&L, Assortment, Multi-channel Retail, Retail Buying, CPFR, Inventory Control

Education
Lynn University   1987 — 1991
Bachelors, Accounting

Experience
The Shade Store  September 2011 - Present
Costume SuperCenter  July 2008 - September 2011
Electronics-Expo  July 2007 - December 2007
Drive-In Auctions   January 2004 - June 2007
KB Toys  December 2001 - December 2003
Goalden Collectibles   2002 - 2003
uncommogoods   January 2000 - September 2001

Education
University of Massachusetts, Amherst   1995 — 1997
BA, Psychology

Experience
Starpower  July 2013 - Present
Electronics Expo   February 2009 - January 2010
Harvey Electronics  February 1994 - January 2009
Harvey Electronics  January 1994 - January 2008
rabsons/stereo warehouse; bryce audio   February 1989 - March 1994
RABSONS AUDIO/VIDEO   January 1989 - January 1994
BRYCE AUDIO   January 1984 - January 1989

Skills
Home Theater, Consumer Electronics, Retail Management, Audio, Merchandising, Sales Management, Video, Retail, Electronics, Inventory Management, Sound, Store Management, Customer Service, AV, Home Automation, Sales, Inventory Control, Crestron, Customer Satisfaction, Account Management, P&L Management, Product Management, Product Marketing, Management, Forecasting, Sales Operations, Budgets, Team Building, B2B, Lighting Control, System Design, Team Leadership, Operations Management, Competitive Analysis, New Business Development, Leadership, Pricing, Projectors, Selling, Marketing Strategy, Digital Signage, Product Development, Income Statement, Product Training, Trade Shows, Digital Video, Key Account Management, Sales Process, URC, Direct Sales

Education
brooklyn college   1980 — 1984

BROOKLYN COLLEGE
Bachelor of Arts degree, Television/Radio production and advertising

Experience
Electronics Expo   December 2009 - Present
Circuit City  July 2005 - March 2009
Ashley's Furniture HomeStores   2009 - 2009

Skills
Store Management, Inventory Control, Profit, Loss Prevention, Retail, Inventory Management, Visual Merchandising, Merchandising, Sales, Process Scheduler, Customer Service, Sales Management, People Development, Recruiting, Training, Team Building, Operations Management, Coaching, Customer Experience, Leadership, Management, Selling, Time Management, Hiring, Retail Sales, Employee Training, Store Operations, Big Box, Shrinkage, Performance Management, Planograms, POS, Leadership Development, Microsoft Excel, New Hire Orientations, Outlook, Teamwork, Data Entry, Driving Results

Education
Passaic County Community College   2011 — 2014
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences, General Studies and Humanities, currently 3.5 GPA

Katherine Gibbs School   2004 — 2007
Associate's degree, Business Administration, Management and Operations

South River High School   2001 — 2004

Experience
Toys R Us  May 2013 - Present
Burlington Coat Factory  May 2009 - May 2013
Electronics Expo   March 2009 - May 2009
Circuit City  June 2004 - March 2009
Lowe's Home Improvement  September 2002 - June 2004
The Home Depot  March 1999 - September 2002

Skills
Customer Service, Team Building, Retail, Customer Satisfaction, Income Statement, Leadership, Training, Employee Training, Profit, Store Management, Loss Prevention, Visual Merchandising, Merchandising, Inventory Control, Inventory Management, Store Operations, Hiring, Driving Results, Big Box, Planograms, Sales, New Store Openings

Education
Cumberland College   1997 — 2002
4yr Degree, Education

Art Institute of Philadelphia   1997 — 1999
2yr Certificate, Fine Art Education

Experience
PriceManager   April 2015 - Present
The SPI Group LLC  November 2014 - April 2015
XO Group Inc.  July 2014 - September 2014
Lord & Taylor  March 2014 - July 2014
Ice.com  May 2013 - July 2013
Condé Nast / Fairchild Books   June 2011 - April 2013
Electronics Expo   November 2008 - June 2011
Electronics Expo LLC   November 2008 - June 2011
Electronics-Expo  2010 - 2011

Skills
Social Media, HTML, Affiliate Marketing, CSS, Online Marketing, Digital Marketing, Social Media Marketing, Technical Assistance, Bilingual-Spanish, Online Advertising, Email Marketing, Google Analytics, Account Management, E-commerce, Photoshop, Illustrator, Facebook, Dreamweaver, SEO, Web Analytics, Conversion Optimization, CMS, Google Adwords, Marketing, Omniture

Education
Mclennan Community College   2006 — 2007
Computer Science

Bergen County College   2005 — 2006
Computer Science

Experience
Comcast Business  May 2014 - Present
Digital Surroundings   October 2012 - November 2013
Electronics Expo   June 2010 - October 2012
Electronics Expo   August 2008 - June 2010
Harvey Electronics  April 2007 - August 2008
RadioShack  May 2003 - April 2007

Skills
Sales Management, Operations Management, Team Building, Coaching, Customer Service, Sales Support, Customer Relations, Microsoft Office, Consumer Electronics, Control4, Crestron, Home Automation, Media Servers, B2B, New Business Development, Purchasing, Forecasting, Retail, Budgeting, Troubleshooting, P&L Management, Account Management, Negotiation, Problem Solving, Customer Satisfaction, Merchandising, Inventory Management, Employee Relations, Retail Management, Photoshop, Home Theater, E-commerce, Business Planning, Vendor Relations, Hiring, Mentoring, Scheduling, Inventory Control, P&L responsibility, Profitability, Key Account Management, Process Improvement, Consultative Selling, Process Scheduler, Store Management, Strategic Planning, Email Marketing, Marketing Strategy, P&L Responsibility, Training

Education
Lebanon Valley College   2001 — 2005
Music Education

Immaculata High School, Somerville NJ

Experience
Reliant Ribbon   August 2012 - Present
Electronics Expo   August 2008 - August 2012

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Retail, Inventory Management, Data Entry, Merchandising, Cashiering, Outlook, Time Management, Teamwork, Visual Merchandising, Social Media, Photoshop, Customer Satisfaction, Accounts Receivable, Mas 90, Team Building

Education
Mount Olive High School   2004 — 2008
High School Diploma

County College of Morris
Currently Attending, Business Administration & Management/Finance, Candidate for Bachelor's Degree

Experience
Electronics-Expo  November 2009 - Present
6th Avenue Electronics  April 2008 - November 2009
Washington Mutual Card Services  May 2006 - November 2008

Education
Colorado Technical University-Online   2010 — 2012