Embarq (formerly Sprint)
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Embarq (formerly Sprint) Employees
KPMG July 2015 - Present
EY July 2014 - July 2015
MeadWestvaco March 2014 - June 2014
MeadWestvaco January 2010 - March 2014
Embarq (Formerly Sprint) February 2008 - December 2009
Embarq (Formerly Sprint) October 2006 - February 2008
Skills
Microsoft Excel, Outlook, Visio, PeopleSoft, Process Improvement, Access, Invoicing, Accounts Payable, Software Documentation, Analysis, PowerPoint, Budgets, Vendor Management, Accounts Receivable
Education
Johnson County Community College
CenturyLink Technology Solutions January 2014 - Present
CenturyLink (formerly Embarq) December 2010 - December 2013
Embarq (formerly Sprint) January 2009 - December 2010
Embarq January 2007 - January 2009
Embarq Corporation December 2003 - January 2007
Sprint Corporation October 1999 - December 2003
Time Warner Cable July 1995 - October 1999
Skills
Telecommunications, DSL, Computer Network..., Troubleshooting, VoIP, Ethernet, Network Administration, Routers, VPN, MPLS, ATM networks, Networking, Network Architecture, Leadership, T1, Wireless, ATM Networks
Education
Baker University 2008 — 2010
Masters, Business Administration
DeVry University 1999 — 2002
Bachelor of Science, Technical Management w/Emphasis in Telecommunications
DeVry University 1995 — 1998
Associate of Applied Science, Electronics
Technology Service Partners, A CSC Company February 2012 - December 2013
University of Florida Jacksonvlle Healthcare, Inc. 2011 - 2012
Embarq (formerly Sprint) May 2006 - February 2008
Sprint June 1996 - May 2006
American Systems Corporation 1996 - 1996
AT&T Universal Card Services 1990 - 1995
AT&T Universal Card Services 1990 - 1995
AT&T Universal Card 1990 - 1995
Skills
Talent Acquisition, Program Management, Employee Relations, Leadership Development, Organizational..., Interviews, Training, Human Resources, Employee Benefits, Personnel Management, Leadership, Labor Relations, Onboarding, Organizational..., Management
Education
Webster University 1998 — 2001
M.A.
Webster University
M.A.
University of Nebraska at Omaha
M.A.
Midland University 1976 — 1979
B.A.
Seismic Energy Products October 2012 - Present
MMC GROUP (Contractor for MAXIMUS) July 2012 - September 2012
Citizens National Bank November 2011 - June 2012
Lowe's Home Improvement March 2011 - October 2011
Mary Kay Cosmetics August 2004 - December 2010
CenturyLink (formerly Embarq) March 2005 - July 2010
Embarq (formerly Sprint) January 1999 - March 2005
Univar Corporation (Van Waters & Rogers, Inc.) June 1987 - January 1999
Hunt Oil Company November 1984 - June 1987
HCB CONTRACTORS May 1982 - September 1984
Skills
Leadership, Microsoft Office, Quality Control, Customer Service, Access, Process Improvement, Outlook, Call Center, Microsoft Excel, Customer Satisfaction, Call Centers
Education
Trinity Valley Community College 2010 — 2014
Computer Science, Computer Science, 3.7
Brookhaven Community College 1980 — 1980
Richardson High School 1974 — 1977
High School
Sprint Nextel November 2011 - Present
Cox Communications November 2010 - October 2011
P.S. Williams Consulting November 2008 - October 2010
EMBARQ (formerly Sprint) December 2005 - October 2008
Sprint November 2000 - December 2005
Sprint March 2000 - November 2000
Sprint September 1999 - March 2000
Sprint August 1998 - August 1999
Sprint February 1997 - February 1998
American Century Investments August 1996 - February 1997
Skills
Segmentation, Market Research, Pricing, Trend Analysis, Multi-channel Marketing, Customer Acquisition, Loyalty and..., Brand Strategy and..., Product Development,..., Promotions, Advertising..., On-Line, Social Media &..., Multi-Channel..., Joint Ventures &..., Vendor & Agency..., National Account..., Cross Functional Teams, Cross-functional Team..., Marketing, Product Marketing, Advertising, Integrated Marketing, Leadership, Product Management, Strategy, Business Development, Market Planning, Brand Development, Marketing Communications, Marketing Strategy, Management, Strategic Partnerships, Competitive Analysis, Telecommunications
Education
The George Washington University - School of Business 1988 — 1990
MBA, International Business and Marketing
University of Missouri-Kansas City 1981 — 1986
Bachelors, Liberal Arts
Leigh & Ollie Interiors September 2014 - Present
Eastern Ohio Education Partnership May 2010 - Present
YWCA Warren January 2010 - May 2010
EMBARQ (formerly Sprint) February 2005 - October 2009
Sprint January 1999 - January 2005
Sprint January 1997 - January 1999
Education
Northeastern University
Master's Degree, Corporate and Organizational Communication, 3.98
Youngstown State University 1988 — 1992
B. A., Communications Studies
Bowling Green State University 1987 — 1988
Telecommunications
Sprint Nextel January 2011 - Present
Embarq (Formerly Sprint) July 1997 - December 2009
Mellon Mortgage (Formerly Metmor Financial) March 1989 - March 1997
Skills
Access, Excel, Documentation, Account Reconciliation, General Ledger, Reconciliations, PeopleSoft, Accounting, Outlook, Word, Variance Analysis, Spreadsheets
Education
Southwest Baptist University 1969 — 1973
B.A.
Avila University
Accounting/Business
University of Central Missouri
M.S., Education
Time Warner Cable May 2013 - Present
Time Warner Cable May 2011 - May 2013
Time Warner Cable January 2010 - May 2011
Time Warner Cable February 2008 - February 2010
Embarq June 2006 - January 2008
Embarq (Formerly Sprint) October 2003 - June 2006
Skills
Employee Training, Training, Leadership, Call Centers, Strategic Partnerships, Customer Satisfaction, Management, Team Leadership, Instructional Design, Project Management, Sales, Team Building, Telecommunications, Blended Learning, Customer Experience, Training Delivery, Customer Service, Call Center, Customer Retention, Learning Management, Coaching, Instructor-led Training, Analysis, Performance Management, ADDIE, Needs Analysis, Selling, Learning Management...
Education
Capella University 2009 — 2012
Master of Science (MS), Education/Training & Performance Improvement
Meredith College 1999 — 2003
BA, American Civilization
Half the Sky Leadership Institute
Certificate, Executive Leadership
Comcast 2014 - Present
CenturyLink (formerly Embarq) 2007 - 2013
Embarq (formerly Sprint) October 2003 - November 2007
idX Corporation September 2001 - October 2003
AT&T Broadband October 2000 - June 2001
AT&T Broadband (formerly MediaOne) October 1999 - October 2000
MediaOne October 1998 - October 1999
Skills
Coaching, Call Center, Telecommunications, Direct Sales, Solution Selling, Telephony, Managed Services, Customer Satisfaction, Sales Management, Account Management, Unified Communications, Customer Retention, Cold Calling, Sales Process, Sales, Call Centers, Marketing, Sales Operations, Strategy
Education
University of New Hampshire 1979 — 1983
ba, political science/communications
University of New Hampshire
Bachelor's degree, Cummunications/Political Science