Experience
Rich Products Corporation  June 1998 - Present
KVS Information Systems  June 1991 - June 1998
Empire of America   June 1988 - June 1991

Skills
SAP, SAP R/3, Process Improvement

Education
Buffalo State College   1985 — 1988
BS, Information Technology

Experience
Flagstar Bank  August 2014 - Present
FirstMerit Bank  February 2009 - August 2014
Comerica  1982 - 2009
empire of america   1982 - 1990

Skills
Small Business Lending, Commercial Banking, Consumer Lending, Commercial Lending, Banking, Loans, Finance, Lines Of Credit, Mortgage Lending, Risk Management, Branch Management, Retail Banking, Credit, Merchant Services, Management, Customer Service, Sales Management, Cross Selling, Credit Analysis, Branch Banking, Relationship Management, Deposits, Loan Origination, SBA, Treasury Management, Asset Based Lending, Mortgage Banking, Commercial Mortgages, Cash Management

Education
University of Michigan   1977 — 1981
BA, Economics - concentration Money and Banking.

Wylie E Groves High School   1974 — 1977

Experience
M&T Bank  September 1996 - Present
First Niagara Bank  January 1995 - September 1996
First Niagara Bank  August 1993 - January 1995
Fentress Enterprises   1992 - 1993
Empire of America   1989 - 1991

Skills
Banking, Commercial Banking, Credit, Credit Analysis, Due Diligence, Financial Risk, Financial Services, Investments

Education
Canisius College
MBA, Finance and Management

State University of New York at Buffalo - School of Management
B.S., Finance

Experience
PNC Wealth Management  October 2013 - Present
KeyPrivate Bank   July 2009 - October 2013
JP Morgan Securities/Bear Stearns   February 2007 - July 2009
Merrill Lynch  August 2001 - February 2007
Huntington National Bank  1999 - 2001
KeyCorp  1990 - 1999
Empire of America   1986 - 1990

Skills
Strategic Financial..., Financial Planning, Wealth, Wealth Management..., Leadership, 401k, Finance, Financial Reporting, Estate Planning, Forecasting, Fixed Income, Insurance, Auditing, Process Improvement, Mutual Funds, Mortgage Lending, Financial Planners, Wealth Management, Financial Services, Investments, Loans, Retirement Planning, Small Business

Education
State University of New York at Buffalo - School of Management
MBA, Finance

State University of New York at Buffalo - School of Management
BS, Accounting

Rome Free Academy
High School, Regents Diploma

Experience
Homestead Funding Corp.  November 2011 - Present
Bank of America Home Loans  June 2009 - November 2011
MultiSource Funding   November 2002 - May 2009
Approved Mortgage Funding   April 1995 - November 2002
Empire of America Realty Credit Corp  April 1983 - September 1990
Empire of America   1983 - 1990

Skills
Real Estate, Mortgage Lending, Real Estate Transactions, USDA, FHA, Loans, Condos, First Time Home Buyers, Banking, Loan Origination, Credit, Loan Servicing, FHA financing, Mortgage Marketing, Residential Mortgages, Customer Service, Investment Properties, Funding, VA loans, Finance, Sales, Mortgage Banking, Residential Homes, Selling, Sellers, Training, Commercial Lending, Relocation

Education
University at Buffalo   1967 — 1971
BA, Education

Experience
Moog Inc.  March 2015 - Present
Moog Inc.  June 2008 - September 2011
Moog Inc.  February 2006 - June 2008
Moog Inc.  February 1998 - February 2006
Hilbert College  May 1991 - June 1995
Empire of America   September 1984 - February 1990
Erie County  1982 - 1984
Town of Hamburg   September 1981 - June 1982

Skills
PeopleSoft, Employee Relations, Performance Management, Problem Solving, Coaching, Recruiting, Talent Management, Organizational..., Employee Benefits, Interviews, Benefits Administration, Deferred Compensation, Human Resources, Six Sigma, Training, Continuous Improvement, Talent Acquisition, Onboarding, HRIS, Succession Planning, Workforce Planning, Process Improvement, Personnel Management, Employee Engagement, Lean Manufacturing, New Hire Orientations, College Recruiting, Employment Law, Labor Relations, Sourcing, Compensation & Benefit, Employer Branding, Internet Recruiting, Applicant Tracking..., Technical Recruiting, HR Policies, Career Development, Employee Training, FMLA, Staffing Services, Salary, HR Transformation, Strategic HR, EEO, HR Consulting, Employee Handbooks, Benefits Negotiation, Behavioral Interviewing, Payroll, Resume Writing

Education
Houghton College   2003 — 2005
BS, Business Management

Genesee Community College   1979 — 1981
AAS, Travel and Tourism

Immaculata Academy   1975 — 1979
Regents, Regents

Experience
Plumbing & Mechanical Association of GA   August 2002 - Present
E*TRADE Financial  August 1998 - January 2000
Key Services  1994 - 1998
KeyCorp  1985 - 1998
Key Bank  1990 - 1995
Smartline   1985 - 1990
Empire of America   1984 - 1990

Skills
Business Strategy, New Business Development, Team Building, Strategic Planning, Leadership, Management, Marketing, Project Planning, Budgets, Sales, Negotiation, Contract Negotiation, Marketing Strategy, Management Consulting, Customer Service, Leadership Development, Change Management, Account Management, Coaching, Business Development, Business Planning, Program Management, Strategy, Sales Management, Operations Management, Team Leadership, Mergers & Acquisitions, Organizational..., Social Media, Training, Sales Process, Sales Operations, Public Speaking, Time Management, Start-ups, Entrepreneurship

Education
State University of New York College at Buffalo   1980 — 1984
BS

Kenmore West High School   1974 — 1978
Buffalo State Collge

Experience
Rich Products Corporation  January 2014 - Present
Rich Products Corporation  May 2012 - January 2014
Rich Products Corporation  January 2003 - May 2012
Rich Products Corporation  August 2001 - January 2003
Rich Products Corporation  June 1997 - August 2001
KPMG  January 1990 - June 1997
Empire of America   February 1984 - January 1990

Skills
SAP, Bakery, Materials Management, Forecasting, Inventory Management, Logistics, Strategic Planning, Supply Chain, Strategic Sourcing, Change Management, Supply Chain Management, MRP, SKU Management, Food Service, SAP R/3

Education
State University of New York at Buffalo - School of Management   1986 — 1990
BS - Business Administration, Accounting

Mt. Mercy Academy

Experience
Independent Computer Consultant  October 2007 - Present
CherryRoad Technologies  September 2006 - October 2007
Independent Computer Consultant  May 1993 - September 2006
CUTLER-WILLIAMS, INC   January 1984 - May 1993
Comsys/Cutler Williams   1984 - 1993
EMPIRE OF AMERICA   November 1979 - August 1983

Skills
PeopleCode, PeopleSoft, SQR, Visio, Testing, Crystal Reports, COBOL, SDLC, DB2, Microsoft SQL Server, Software Documentation, PeopleTools, Access, Data Conversion, Software Development, Vendor Management, Consulting, Requirements Analysis, SQL

Education
Oracle University, Costa Mesa   2007 — 2007
Oracle 10g: XML Fundamentals

Oracle University, Irving   2007 — 2007
Oracle 11i: Financial Functional Fundamentals

Oracle University, Irving   2007 — 2007
Oracle 10g: Program with PL/SQL

Oracle University, San Francisco   2007 — 2007
Oracle BPEL Process Manager: Services Orchestration

Microsoft Education Services   1995 — 1995
Programming Visual Basic

Lambton College   1988 — 1988
SAP ABAP/4

SUNY College at Buffalo   1976 — 1982
BS, Information Systems Management

Experience
Northern Crest Inc   February 2015 - Present
Bishop Funding Group Inc.   January 2013 - January 2015
RPM Mortgage Inc  February 2011 - January 2013
Fidelity Capital Funding Inc.   May 1998 - May 2011
Mission Hills Mortgage  1996 - 1997
Victoria Mortgage   1995 - 1997
Empire of America   January 1994 - March 1995

Skills
Mortgage Lending, FHA, Mortgage Banking, Refinance, Loans, Loan Origination, Investment Properties, USDA, Residential Mortgages, Reverse Mortgages, Real Estate, First Time Home Buyers, Real Estate Financing, Credit, Real Estate Economics, Underwriting, Certified Mortgage..., Residential Homes, VA loans, Investors, Secondary Mortgage..., Commercial Lending, Private Equity, Real Estate Transactions, REO, Foreclosures, Sellers, HUD, Single Family Homes, Credit Analysis, Funding, Investments, Selling, Finance, Loss Mitigation, Financial Structuring, Commercial Mortgages, Government Loans, Construction Loans, Banking, Rates, Short Sales, Loan Servicing, Referrals, Mortgage Underwriting, Home Equity Loans, Commercial Real Estate, VA Loans, Condos, Sales

Education
National University   1989 — 1991
MBA, Marketing

Istanbul University   1981 — 1986
Political Science, International Relations

Experience
Curry-Henry Group Inc.   December 2008 - 2010
Walton Capital Management Inc.   2007 - 2007
CST Consultants Inc.  January 2005 - July 2006
Edward Jones  1998 - 2002
Merrill Lynch Canada (Midland Walwyn)   1994 - 1997
Canada Life  1991 - 1993
Buffalo Savings Bank   1989 - 1990
Empire of America   1987 - 1989

Skills
Compliance, Compliance Management, Regulatory Requirements, Compliance Training, Internal Investigations, Risk Management, Troubleshooting, Credit, Retail Brokerage, Financial Services, Retirement, Insurance, KYC, FINRA, Supervisory Skills, Brokers, Regulations, AML, Financial Risk, Regulatory Risk, Investigations, Disciplinary, Privacy, Securities, Series 7, Series 63, Retirement Planning, Relationship Management, Customer Service, Pensions, Policy/Procedure..., Documentation &..., Team-Building &..., Strategic Planning, Banking, Due Diligence, Financial Markets, Management, Strategy, Analysis

Education
Canadian Securities Institute

FINRA
Series 6, 7, 9, 10, 63

University at Buffalo
BA

Royalton Hartland High School

Experience
Bank of America  October 1990 - Present
Empire of America   August 1988 - October 1990
DWG Corporation   September 1985 - June 1988
Bowen Shoe Company   1983 - 1985

Skills
Six Sigma Greenbelt, Six Sigma, Project Management, SDLC, Risk Management, Vendor Management, Project Portfolio..., IT Strategy, Cross-functional Team..., Business Analysis, Program Management, Process Improvement, Change Management, PMO

Education
Lewis and Clark College
BA, Mathematics, Psychology, Computer Science

Experience
HSBC Technology & Services  August 2009 - Present
Community Music School of Buffalo  2009 - Present
HSBC Bank USA  September 1984 - June 2009
Empire of America   1982 - 1984

Skills
Information Security, Business Continuity, Auditing, Computer Security, Information Security..., Risk Management, Project Management, Process Improvement, Risk Assessment, Team Building, IT Management, Security, Integration, Programming, Software Development, IT Audit, Management, Program Management

Education
Buffalo State College

Erie Community College

Experience
Walmart  June 2012 - February 2013
Parker County Court At Law   2012 - 2013
Parker County Court At Law   2012 - 2013
Parker County Court At Law   2012 - 2013
Parker County Court At Law   2012 - 2013
Parker County Court At Law   2012 - 2013
Manpower  December 2005 - December 2006
Kelly Services  January 2002 - May 2005
Comerica Bank  January 1989 - July 1990
Empire of America   December 1987 - October 1988

Skills
Customer Service, Cash Handling, Receptionist Duties, Data Entry, 10 Key, Accounts Receivable, Loan Servicing

Education
The University of Texas at Arlington   1983 — 1987
Liberal Arts and Sciences/Liberal Studies

Experience
Walkabout Collaborative LLC   January 2015 - Present
American Tea Experience   January 2014 - Present
Board of Directors, Health Republic Insurance of New York   October 2014 - Present
RT Enterprises of NY, LLC   July 2008 - January 2015
Sykes  2008 - 2013
TRG Customer Solutions  September 2007 - July 2008
ICT Group, Inc.   May 1995 - September 2007
Smartline, a Nationar Group (acquired by ICT)   November 1993 - May 1995
Bryant & Stratton Business Institute   November 1990 - November 1993
Empire of America   May 1981 - November 1990

Skills
Call Center, Outsourcing, BPO, Sales Management, Contract Negotiation, Business Development, Management, Strategy, Leadership, Customer Retention, CRM, Vendor Management, Business Strategy, Start-ups, Financial Services, Solution Selling, Account Management, Process Improvement, Call Centers, SaaS, New Business Development, Performance Management, Customer Experience, Team Building, Strategic Leadership, Team Management, Product Development, Team Leadership, Sales, Business Analysis, Strategic Partnerships, Training, Cross-functional Team..., Operations Management, Lead Generation, Business Process..., Executive Management, Marketing, B2B, Sales Process, Change Management, Strategic Planning, Human Resources, Consulting, Program Management

Education
Empire College of NY B.S./M.C. Global Brand Marketing; ongoing Wharton School U-Penn
MOOC Verified Signature Track Certificate - Coursera, Marketing specializing in Branding, Customer Centricity and Go to Market Strategies

State University of New York Empire State College   2012 — 2013
Graduate Studies Certificate, Global Brand Marketing

State University of New York Empire State College   1990 — 1993
B.S., Business, Management & Economics; Concentration: Marketing

Tea Association of Canada   2014 — 2015
Tea Sommelier Certification

Six Sigma Lean & DFSS   2009 — 2009
Lean/DFSS Certification, Six Sigma Process Improvement & Design

WSW   1976 — 1980

Experience
Trocaire College  April 2007 - Present
Canisius College Center for Professional Development   2007 - Present
R. Boyle Consulting   June 2006 - December 2010
First Niagara Bank  October 2003 - June 2006
First Niagara Bank  June 2000 - October 2003
Kaleida Health  May 1998 - June 2000
Children's Hospital of Buffalo  January 1994 - April 1998
Fleet Bank of New York (Bank of America)   November 1990 - January 1994
Empire of America   1981 - 1990

Skills
Leadership Development, Performance Management, Instructional Design, Organizational..., Staff Development, Employee Relations, Training, Process Improvement, Employee Training, Leadership, Coaching, Management, Change Management, Program Management, Human Resources, Project Management, Career Counseling, Strategic Planning, Singing, Employee Benefits, Recruiting, Career Development, Deferred Compensation, Organizational..., Management Development, Executive Coaching, Workshop Facilitation, Benefits Administration, Talent Management, Succession Planning, Employee Engagement, Team Building, Conflict Resolution, Policy, Time Management, Teaching, Onboarding, E-Learning, Adult Education, Public Speaking, Higher Education

Education
Canisius College   1983 — 1985
MBA

Hobart and William Smith Colleges   1977 — 1981
BA, History/Education

Experience
Fiserv Credit Processing Solutions   2013 - Present
Fiserv Credit Processing Services   2002 - 2013
Tops Markets Inc.  1996 - 2001
Computer Consulting Services  1993 - 1996
Oceana  1991 - 1993
Empire of America   1981 - 1991

Skills
Customer Relations, Vendor Management, Business Analysis, Customer Service, Project Management, Banking, Budgets, CRM, Credit Cards, Relationship Management, Management, Process Improvement, SDLC, Financial Services, Business Process..., Requirements Analysis

Education
Grove City College   1976 — 1980
Bachelor's degree, Business Administration, Economics

Experience
University at Buffalo  November 2007 - Present
The Research Foundation  2001 - 2008
M&T Bank  March 1993 - September 2001
SHRM Niagra Frontier chapter   1995 - 1999
Mercy Hospital of Buffalo  March 1990 - March 1993
Empire of America   1985 - 1990

Skills
Leadership Development, Higher Education, Organizational..., Public Speaking, Career Development, Staff Development, Organizational..., Employee Relations, Training, Human Resources, Resume Writing, Conflict Resolution, Employee Training, Onboarding, Performance Management, Succession Planning, Career Counseling, Recruiting, Interviews, Workshop Facilitation, Talent Management, Benefits Administration, Personnel Management, Management

Education
State University of New York at Binghamton   1979 — 1983
Bachelor of Arts (BA), Psychology

Binghamton University - School of Management
Master of Business Administration (MBA), Human Resources Management and Services

Experience
Humane Society of Flower Mound   February 2013 - Present
Citicorp Trust Bank  June 2005 - January 2009
Citigroup  June 1993 - January 2009
Citifinancial Mortgage  June 1993 - June 2005
Citifinancial Mortgage  June 1993 - June 2004
PageNet  1992 - 1993
Empire of America   1987 - 1989
Crossland Mortgage  1986 - 1987
Goldome  1979 - 1986

Education
Canisius College   1981 — 1983
MBA, Marketing

Hardin-Simmons University   1969 — 1971
BS, Education

Experience
M&T Bank  1990 - Present
Empire of America   1986 - 1990

Skills
Banking, Loans, Commercial Banking, Retail Banking, Risk Management, Business Analysis, Portfolio Management, Credit, Process Improvement, Financial Analysis, Consumer Lending, Management, Business Intelligence, Finance, Cross-functional Team...

Education
State University of New York at Buffalo - School of Management   1988 — 1990
Master of Business Administration (MBA), Business Management

State University of New York at Buffalo - School of Management   1987 — 1990
MBA, Business Administration, Management and Operations

Experience
Norway Savings Bank  January 2010 - Present
Norway Savings Bank  January 2006 - January 2010
Empire of America   1979 - 1983

Skills
Banking, Training, Retail Banking, Credit, Mortgage Lending, Change Management, Team Building, Commercial Lending, Loans, Coaching, Customer Service, Deposits, Process Improvement

Education
Buffalo State College
BS Sales and marketing

Experience
Paddock Chevrolet  February 1992 - September 1996
Empire of america   March 1986 - June 1989

Skills
Banking, Credit, Mortgage Lending

Education
Buffalo State College   1985 — 1987
Fashion with a minor in business

Experience
Timothy Speciale, DO   September 1992 - May 2014
Empire of America   January 1978 - May 1992

Skills
Data Entry, Office Management, Operations Management

Education
Bryant & Stratton College   1976 — 1978
Associates, Secretarial Science

Experience
M&T Bank  May 2010 - Present
Goldome Savings Bank  1981 - 1989
Goldome Savings Bank  1981 - 1989
Goldome Savings Bank  1981 - 1989
Empire of America   1978 - 1981

Skills
Financial Analysis, Banking, Financial Modeling, Excel, Credit

Education
University at Buffalo   1974 — 1977
MBA, BS, Business Management

Experience
Fifth Third Bank  August 2009 - Present
Bloomfield Financial Services   May 2003 - July 2009
Hartger & Willard/Birmingham Financial/Wells Fargo   August 1989 - April 2003
Empire of America   April 1986 - July 1989

Education
Albion College   1977 — 1981
Bachelor's degree, Economics & Management

University of Denver   1985 — 1986
Graduate Studies, Real Estate/Finance

Experience
Bank of America Home Loans  February 1996 - Present
Empire of America   1990 - 1995
Empbanque Capital Corp   1986 - 1988
Goldome Realty   1984 - 1986

Skills
Mortgage Lending, Credit, Loans, Process Improvement, Call Center, Visio, Mortgage Banking, Financial Analysis, Customer Service, Strategic Planning, Underwriting, Banking

Education
Medaille College   1999 — 2003
MBA (30 hrs completed), Strategic Management

BETC

State University of New York College at Buffalo
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs, 3.5

Experience
Annunciation of the Blessed Virgin Mary School   September 2000 - Present
Bank of America (formerly Fleet Investment Services)   January 1994 - February 1996
Fleet Investment Services (Formerly Norstar Trust Company)   January 1990 - January 1994
Empire of America   October 1988 - January 1990
Empire of America   July 1986 - October 1988

Education
NYS Bankers Association   1992 — 1994
Professional Development, Trust Administration (1992), Estate Settlement (1993), Taxation (1994), One of the top 3 students in Estate Settlement and Taxation classes.

Canisius College   1984 — 1988
Bachelor's Degree, Management