Enhanced Recovery Company, LLC
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Enhanced Recovery Company, LLC Employees
Designs By Ainsley Photography December 2010 - Present
Enhanced Recovery Company, LLC January 2013 - February 2013
Diversified Consultants, Inc. 2012 - 2012
Joann Fabrics & Crafts September 2010 - January 2011
Jacksonville Ice & Sportsplex December 2008 - August 2010
Cady & Cady Studio's June 2008 - November 2008
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Sales, Photography, Constant Contact, Cashiering, Data Entry, Clerical
Education
Florida State College at Jacksonville 2014 — 2018
Associate's Degree, Graphic Design
Florida State College at Jacksonville 2007 — 2007
Some Course Work
Sandalwood High School 2004 — 2007
High School, High School/Secondary Diplomas and Certificates
Bishop Kenny 2003 — 2004
High School, High School/Secondary Diplomas and Certificates
Microsoft June 2014 - Present
Microsoft September 2013 - May 2014
Microsoft October 2006 - October 2007
Enhanced Recovery Company, LLC March 2002 - January 2006
Skills
Program Management, Project Management, Account Management, Communication, TFS, Xbox, Microsoft Office, Collaboration, SharePoint, Process Flow..., Procedure Creation, Planning Budgeting &..., Headtrax, Troubleshooting, Product Launch, Customer Experience, Long-term Customer...
Education
University of North Florida 2001 — 2003
Business Administration and Management, General
Florida Blue August 2012 - Present
Marketplace Events September 2008 - June 2012
Enhanced Recovery Company, LLC March 2007 - August 2008
Skills
Executive Level..., Administrative Office..., Spreadsheets, Microsoft Office, Events Coordination, Office Management, Facilities Management, Supply Management, Executive Calendar..., Travel Arrangements, Document Preparation, Planning Budgeting &..., Executive Support, Office Administration, Meeting Scheduling, Microsoft Excel
Education
University of Phoenix 2012 — 2016
Bachelor's degree, Business Administration and Management, General
From Poor to Powerful May 2015 - Present
Athens Banner-Herald November 2014 - March 2015
Your Business Allies October 2011 - October 2014
Enhanced Recovery Company, LLC July 2011 - March 2012
Books A Million April 2009 - October 2011
Skills
Team Leadership, Strategic Planning, Sales, Recruiting, Team Building, Marketing, Social Media Marketing, Coaching, Marketing Communications, Project Management, Market Research, Business Strategy, Retail, Training, Social Media, Customer Service, Business Development, Social Networking, Online Advertising, Public Relations, Online Marketing, Email Marketing, Small Business, Marketing Strategy, Event Management, Public Speaking, New Business Development
Education
Florida State College of Jacksonville 2008 — 2015
Saint Johns River State College 2008 — 2008
Enhanced Recovery Company, LLC March 2010 - July 2011
US Navy 2006 - 2009
Skills
Negotiation, Program Management, Event Planning, Credit, Insurance, Staff Development, Marketing, Financial Services, Social Media Marketing, Recruiting, Employee Relations, Advertising, Retirement Planning, Testing, Onboarding, Financial Reporting, Talent Acquisition, XML
Education
Florida State College at Jacksonville 2012 — 2013
Associate's Degree, Professional Pilot Technology
Embry-Riddle Aeronautical University 2008 — 2011
Master's degree, Aeronautical Science
Salisbury University 2003 — 2005
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Stephen Decatur High School 1996 — 2000
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Enhanced Resource Centers October 2014 - Present
Enhanced Recovery Company, LLC May 2014 - October 2014
Enhanced Recovery Company, LLC February 2014 - May 2014
Enhanced Recovery Company, LLC January 2013 - January 2014
Cracker Barrel March 2006 - 2013
The Women's Center of Jacksonville May 2012 - June 2012
Bravo School of Dance and Theater August 2009 - May 2010
Skills
Close Attention to..., Spanish-speaking, Leadership, Criminal Justice, Non-profits, Microsoft Office, Food Service, Customer Service, Social Media, Juvenile Delinquency, Advocacy, Dance History, Dance Education, Spanish, Microsoft Excel, Crisis Intervention
Education
University of North Florida 2010 — 2012
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Florida State College of Jacksonville 2007 — 2009
Associate of Arts (A.A.), Criminal Justice and Corrections
Orange Lake Resorts, Holiday Inn Club Vacations July 2012 - September 2014
Credit Management Consultant's Inc July 2010 - July 2013
The Limu Company July 2010 - June 2013
Stellar Recovery Inc. January 2010 - June 2012
Enhanced Recovery Company, LLC December 2004 - January 2009
Intel Corporation October 2000 - January 2003
Education
The Cooper Union for the Advancement of Science and Art 1998 — 2000
Graphic Communication Arts
Enhanced Recovery Company, LLC October 2014 - February 2015
ARS National Services June 2014 - October 2014
NCB Management Services, Inc. November 2013 - March 2014
Windsor Fashions November 2013 - January 2014
Lender Processing Services, Inc. (LPS) May 2012 - October 2012
Diebold January 2012 - May 2012
VyStar Credit Union February 2008 - October 2011
Charlotte Russe September 2006 - April 2010
Rainbow Apparel Co April 2005 - November 2005
Skills
Banking, Data Entry, Customer Service, Credit, Outlook, Retail, Call Centers, 10 Key, Mortgage Lending, Time Management, Microsoft Office, Microsoft Excel, PowerPoint, Cash Handling Experience, Item Processing, New Store Set Up, Teller Operations, Cash Operations, Customer Satisfaction, Loans, Finance, Leadership, Telephone Skills, Event Planning, Microsoft Word
Education
University of Phoenix 2013 — 2017
Bachelor's Degree, Business
University of Phoenix-North Florida Campus 2013 — 2017
BS, Finance and Financial Management Services
Orange Park High School 2004 — 2006
Diploma, General Studies
Deutsche Bank October 2015 - Present
Boudreaux Electronics Repair & Maintenance June 2008 - Present
Enhanced Recovery Company, LLC August 2014 - June 2015
Jimmy John's September 2013 - March 2014
Skills
Analytic Problem Solving, Budgets, Computer Technician, Customer Service, Data Entry, Debt Collection, Information Technology, Interpersonal..., Inventory Management, Microsoft Office, Organization Skills, Outlook, Process Improvement, Public Speaking, Social Media, Social Networking, Strategic Planning, Team Building, Teamwork, Time Management, Windows, C++, C#, Java, Android Development, SQL, Unix, Windows software..., Music
Education
Florida State University 2008 — 2013
Computer Science and Criminology
Select Portfolio Servicing July 2013 - Present
Enhanced Recovery Company, LLC September 2012 - May 2013
Enhanced Recovery Company, LLC August 2010 - September 2012
Enhanced Recovery Company, LLC January 2009 - August 2010
ARS National Services 2006 - 2009
iQor 2004 - 2006
Skills
Process Improvement, Operations Management, Credit, Call Centers, Skip Tracing, Portfolio Management, Management, Credit Cards, Negotiation, Banking, Executive Management, Customer Experience, FDCPA, Loans, Mortgage Lending, Loss Mitigation, Credit Risk, Leadership, Vendor Management, Development Of Employees, Analysis, Risk Management, Consumer Lending, Training, Financial Analysis, Financial Services, Team Building, Insurance, Credit Analysis, Customer Satisfaction, Outsourcing, Debt Management, Debt Settlement, Call Center Development, Business Process..., Finance, Predictive Dialers, Strategic Negotiations, Customer Retention, Sales, Business Analysis, Coaching, Loan Servicing, Student Loans, Team Leadership, Change Management, Performance Management, Financial Risk, Accounts Receivable, Dialers
Education
Orange Park High School 1996 — 2000
Diploma, College prep
Florida Community College at Jacksonville
Pending Associates Degree
PROCESS SERVER April 2013 - Present
Credit Bureau Collection Services, Inc. April 2008 - September 2008
Central Credit Services, Inc. November 2007 - January 2008
Enhanced Recovery Company, LLC July 2007 - October 2007
Hiday & Ricke, PA September 2006 - June 2007
NCO Financial Systems February 1998 - September 2006
Intuition, Inc December 1989 - June 1997
Skills
Credit, Customer Service, Microsoft Excel, Accounts Receivable, Credit Analysis, Microsoft Office, Accounting, Risk Management, Credit Risk, Finance, Microsoft Word, Outlook, Call Centers, Process Improvement, Portfolio Management, QuickBooks, Collections, Analysis
Education
Florida State College Jacksonville, FL 2010 — 2012
Associate's Degree, Business Administration, Management and Operations, 2.88
Florida State College at Jacksonville 2010 — 2012
Associate's degree, Business Administration and Management, General
Enhanced Recovery Company, LLC July 2014 - Present
CBC Companies 2010 - 2014
Citicards January 2007 - August 2009
Skills
Credit, Customer Service, Sales, Financial Services, Team Building, Real Estate, Risk Management, Call Centers, Loans, Account Management, Mortgage Lending
Education
University of North Florida 2006 — 2009
Bachelor, History
Jacksonville public library December 2011 - February 2013
Enhanced Recovery Company, LLC 2013 - 2013
Skills
Team Leadership, Negotiation, Critical Thinking, Self-starter, Customer Service, Eagerness to Learn, Highly Dedicated, Professional..., Risk Management
Education
University of North Florida 2013 — 2014
Bachelor of Science (BS), Accounting and Business/Management
Enhanced Recovery Company, LLC July 2013 - Present
La Mystique Boutique 2008 - 2013
Martin Family Chiropractic Center February 2012 - April 2012
Satilla Spine Center May 2011 - July 2011
Fancy Paws & Claws July 2010 - April 2011
Kimbrell Veterinary Clinic April 2009 - July 2010
Skills
Microsoft Office, PowerPoint, Microsoft Word, Teamwork, Customer Service, Business Strategy, Management Consulting, Team Leadership, Leadership, Financial Analysis, Research, Public Speaking, English, Strategic Planning, Project Management, Market Research, Social Media, Accounting, Management
Education
Georgia Southern University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, Minor in Finance, GPA 3.29
Waycross College 2009 — 2011
Associate of Arts, Business Administration, 3.43
GE Healthcare January 2015 - Present
Michigan State University August 2014 - December 2014
Students Consulting for Non-Profit Organizations (MSU) April 2014 - December 2014
Michigan State University August 2013 - December 2014
KPMG US June 2014 - August 2014
Jack Breslin Student Events Center January 2013 - May 2014
Enhanced Recovery Company, LLC June 2013 - August 2013
Enhanced Recovery Company, LLC May 2012 - July 2012
Enhanced Recovery Company, LLC June 2011 - August 2011
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Time Management, Teamwork, Leadership, Microsoft Word, Business Intelligence, Analytics, Team Leadership, Social Media, Social Networking, Critical Thinking, Facebook, Consulting
Education
Michigan State University 2010 — 2014
Bachelor's Degree, Finance
Crawford & Company July 2013 - Present
Citibank September 2007 - August 2011
Enhanced Recovery Company, LLC 2006 - 2007
Skills
Banking, Credit, Retail Banking, Risk Management, Credit Cards, Loans, Portfolio Management, Business Analysis, Financial Services, Relationship Management, Credit Risk, Fixed Income, Vendor Management, Equities, Financial Risk, Customer Service, Call Centers, Strategic Planning, Microsoft Office, Sales, Management, Leadership, Microsoft Excel, Team Building, Process Improvement, Financial Analysis, Operations Management
Education
Asheville-Buncombe Technical Community College
Miami Dade College
Business Up Starts January 2011 - Present
Central Credit Services, Inc. 2005 - 2011
Enhanced Recovery Company, LLC 2003 - 2005
Bombardier Inc. 2001 - 2002
Risk Management Alternatives 1999 - 2001
The Car Finance Company (2007) Limited 1996 - 1999
Evergreen Sales and Marketing 1994 - 1996
Skills
Collections, Creative Writing, Microsoft Excel, Customer Service, Sales, Marketing, Marketing Strategy, Resume Writing, Web Design and marketing, Microsoft Office, Social Media Marketing, Team Building, Strategic Planning, Social Networking
Education
Bethune-Cookman University 1994 — 1996
AMD Group January 2014 - Present
AssisTax January 2014 - Present
FC Business Marketing 2014 - Present
Enhanced Recovery Company, LLC September 2008 - May 2011
Skills
Data Entry, Customer Service, Credit Cards, Credit, Call Centers, Mortgage Lending, Banking, Microsoft Excel, Portfolio Management, Process Improvement, Microsoft Word, Microsoft Office, Leadership, Analysis, Management, Negotiation, Sales, Team Building, Training
Education
Everest University-Jacksonville 2010 — 2013
Associate's degree, Criminalistics and Criminal Science
William M Raines
High School Diploma, Criminalistics and Criminal Science
Assurant Specialty Property July 2013 - Present
Chick-fil-A April 2012 - Present
Enhanced Recovery Company, LLC February 2008 - January 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, PowerPoint, Social Media
Education
His Excellence Theological Seminary 2012 — 2014
Bachelor's degree, Bible/Biblical Studies
Keiser College 2006 — 2007
Enhanced Recovery Company, LLC February 2015 - Present
SuperTech PC Services July 2011 - January 2015
Freelance/Independant August 2010 - February 2011
Spacenet August 2008 - August 2010
A+ Computer Guy May 2006 - August 2006
OSi Transcription January 2005 - March 2006
ACRA Computing (formerly ACS) April 2003 - December 2003
Skills
Computer Hardware, Computer Troubleshooting, PC building, Computer Networking..., XP, Troubleshooting, Team Building, Wireless Networking, Technical Support, Active Directory, Hardware, Microsoft Office, Laptops, Software Installation, Windows, Help Desk Support, Servers, Antivirus, Computer Repair, Networking, TCP/IP, Routers, Program Management, DNS, Cloud Computing, Switches, Windows 7, Windows XP, VPN, Network Security, Windows Server, DHCP, Wireless, Virtualization
Education
Okefenokee Technical College 2012 — 2014
Associate's degree, CIS Networking Specialist
Southeastern Technical College
Computer Systems Networking and Telecommunications
Central Credit Services, Inc. May 2013 - Present
Enhanced Recovery Company, LLC February 2010 - April 2013
Diversified Consultants Inc June 2008 - January 2010
Skills
Credit, Mortgage Lending, Banking, Loans, Portfolio Management, Credit Cards, Call Centers, Mortgage Servicing, Mortgage Banking, Credit Risk, Loss Mitigation, Financial Analysis, Loan Origination
Education
University of North Florida
Associate's degree, Business Administration and Management, General
Clear Payment Solutions October 2013 - Present
Capital Staffing Solutions, Inc. April 2013 - October 2013
Central Credit Services, Inc. October 2011 - April 2013
Enhanced Recovery Company, LLC March 2010 - October 2011
Skills
Change Management, Negotiation, Training & Development, Management, Microsoft Office, Customer Service, Team Leadership, Employee Training, Sales, Strategic Planning, Team Building, Technical Recruiting, Recruiting, Sourcing, Human Resources, Interviews, Temporary Placement, Strategy, Hiring, Screening
Education
Niagara University 2003 — 2007
Bachelor of Arts (B.A.), Communication Studies
Homer High School 2000 — 2003
High School Diploma
Interactive Intelligence October 2014 - Present
Vizergy February 2014 - October 2014
Enhanced Recovery Company, LLC December 2009 - February 2014
Skills
C#, SQL, Managing Database, Database Administration, T-SQL, Cocoa Touch, JavaScript, T-SQL Stored Procedures, ASP.NET MVC, ASP.NET, Stored Procedures, Web Services, Database Design, Relational Databases, Data, Business Intelligence, Programming, SSIS, Data dr, ASP.Net web, Scrum, Change Management, Agile Methodologies, Agile Project Management, Leadership, Microsoft SQL Server
Education
Southern Polytechnic State University 2012 — 2015
Associate of Science (AS), Computer Science
Waycross College 2010 — 2012
Associates in Computer Science, Computer Science, 3.6 GPA
JEA January 2015 - Present
Safetouch Security Systems December 2013 - January 2015
JEA 2015 - 2015
JEA 2015 - 2015
Enhanced Recovery Company, LLC November 2012 - November 2013
McDonald's Corporation June 2011 - November 2012
Convergys September 2011 - February 2012
Dr. Johnny N Jada, MD Pediatrics December 2009 - June 2010
NCO Financial 2004 - 2006
Skills
Customer Service, Collections, Medical Assisting, Typing, 10 Key, Data Entry, OSHA Certified, Cpr Certified, Internet, Microsoft Word, Word Processing, Microsoft Office, Microsoft Excel, Fax, Cashiering, Customer Experience, Phone Etiquette, Filing, Telephone Skills, Time Management
Education
Concorde Career Institute-Jacksonville 2009 — 2009
Technical Diploma, Medical/Clinical Assistant
Terry Parker High School 1997 — 2001
High School, High School/Secondary Diplomas and Certificates
Stellar Recovery Inc. January 2011 - Present
NCC Business Services of America, Inc. 2009 - 2011
NCC Business Services of America, Inc. 2009 - 2011
NCC Business Services of America, Inc. 2009 - 2011
Enhanced Recovery Company, LLC 2005 - 2007
Skills
Portfolio Management, Banking, Credit Cards, Loans, Credit Analysis, Financial Services, Credit Risk, Risk Management, Credit, Finance, Financial Risk, Financial Analysis, Process Improvement, Call Centers, Customer Service, Executive Management
Education
Florida State College at Jacksonville
PNC Mortgage August 2013 - Present
Chase January 2013 - August 2013
PNC Mortgage March 2011 - December 2012
Wells Fargo Home Mortgage June 2009 - February 2011
Client Services Incorporated July 2008 - January 2009
Enhanced Recovery Company, LLC March 2005 - September 2007
ER Solutions September 1999 - March 2005
Skills
Mortgage Lending, Loans, Sales, FHA, Mortgage Banking, Refinance, First Time Home Buyers, Loan Origination, Residential Mortgages, Investment Properties, Real Estate, USDA, Foreclosures, VA loans, REO, Short Sales, Referrals, Loss Mitigation, Residential Homes, FHA financing, Credit, Marketing, Customer Satisfaction, Sellers, Leadership, Strategic Planning, Condos, Selling, Public Speaking
Education
University of North Florida 1995 — 1997
1997, Psychology
Elon University 1992 — 1994
Jacksonville Jaguars June 2014 - Present
Enhanced Recovery Company, LLC November 2014 - June 2015
Enhanced Recovery Company, LLC May 2014 - November 2014
Jacksonville Sharks April 2014 - June 2014
Savannah State University 2008 - 2013
Skills
Leadership Development, Community Outreach, Higher Education, Time Management, PowerPoint, Customer Service, Microsoft Office, Teamwork, Fundraising, Critical Thinking, Leadership, Social Networking
Education
Savannah State University 2008 — 2013
Behavior Analysis, Behavioral Sciences
Advantage Dermatology, P.A. November 2014 - Present
Enhanced Recovery Company, LLC April 2014 - October 2014
Oceanside Cleaners August 2008 - April 2014
ITT Technical Institute July 2012 - March 2014
Skills
Routers, Cisco Routers, DHCP, Windows 7, Troubleshooting, Microsoft Excel, Windows Server, LAN-WAN, VLAN, Antivirus, VPN, Switches, Microsoft Word, Windows XP, Network Administration, Software Installation, Laptops, Computer Hardware, TCP/IP, DNS, Firewalls, WAN, Printers, Group Policy, EIGRP, VMware ESX, OSPF, VMware, Exposed to Linux, Motivated self-starter, Windows XP Pro, Active Directory, Technical Support, IP Networking, Experienced CSR, Computer Structure &..., Windows Server 2008, Windows 8, Moderate Active..., Exposed to Microsoft..., Structured Trainer, Routing, Network Engineering, Routing Protocols, Cisco Technologies, Network Security
Education
ITT Technical Institute-Jacksonville 2012 — 2014
Associate's Degree, Network and System Administration/Administrator, GPA 3.14
Enhanced Recovery Company, LLC October 2012 - February 2013
Walmart April 2011 - August 2012
Gap Inc. June 2007 - November 2011
BI-LO Winn Dixie Stores March 2008 - June 2010
Education
ITT Technical Institute-Indianapolis 2013 — 2017
Bachelor's degree, Network and System Administration/Administrator, N/A
Florida Community College at Jacksonville 2010 — 2010
GED, N/A, N/A
Bank of America May 2014 - Present
Poseidon Environmental Services, Inc. July 2012 - May 2013
Enhanced Recovery Company, LLC October 2007 - February 2011
ADT March 2005 - August 2007
Sykes August 2001 - February 2005
Century 21 August 1999 - August 2001
Skills
Billing Systems, Billing Solutions, Strategic Planning, Customer Service, Coordination, Quality Auditing, Quote Preparation, Collections, Typing, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Negotiation, Internet, Research, Online Research, Schedules, Call Centers, Team Building, Waste Management, Hazardous Waste..., ACH, FDCPA, Technical Support, Network Security, Web Design, Multiple Listing Service, Rent Collection, Coaching, Customer Experience, Team Leadership, Teamwork, Software Documentation, Windows, Debt Management, Transportation, Invoicing, Credit Cards
Education
University of North Florida 2005 — 2006
Business Administration and Management, General
Santa Fe College 2001 — 2004
Business, Psychology, Computer Networking
Enhanced Recovery Company, LLC April 2015 - Present
Jacksonville Aviation Authority June 2014 - May 2015
Jacksonville Aviation Authority/Staff Time February 2013 - June 2014
Jacksonville Aviation Authority April 2012 - January 2014
The Energy Authority December 2009 - April 2012
J Turn Technologies September 2010 - September 2011
Skills
Microsoft Office, XP, Customer Service, Security, PowerPoint, Business Intelligence, Customer Relations, Windows, Troubleshooting, Active Directory, Problem Solving, Operating Systems, Citrix Xencenter, Citrix Xendesktop, Microsoft Server 2003, Microsoft Server 2008 R2, Windows 7, Windows Server, Teamwork, Microsoft Exchange 2007, Microsoft Server 2008..., Symantec Backup, Orion Network Monitor, TCP/IP, Mobile Devices, Comvault Backup, Application Deployment, Computer Hardware, Computer Deployment, Cable Management, Citrix, 2008 R2, Microsoft Exchange, ITIL v3 Foundations..., CompTIA A+ Certification, CompTIA A+ Essentials, Software Deployment, Cisco Technologies, Technical Support, A+ Certified, Security +, FDLE Compliance, Servers, Security+, Software Documentation, Hardware, Help Desk Support, SharePoint, Firewalls, ITIL
Education
ITT Technical Institute-Jacksonville 2010 — 2013
Bachelor's degree, Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Jacksonville 2008 — 2010
Associate of Science, Computer Networking
Deutsche Bank August 2014 - Present
Enhanced Recovery Company, LLC March 2013 - March 2014
SAFT March 2012 - February 2013
US Navy January 2002 - November 2011
Skills
Information Assurance, Security Clearance, DoD, Navy, DIACAP, Military, Top Secret, Military Experience, Military Operations, Command, Operational Planning, National Security, Intelligence Analysis, Electronic Warfare, Intelligence, Retina, Force Protection, CompTIA, Weapons, C#, Java, Python, SQL, Leadership, Team Leadership, Active Directory, Security
Education
Colorado Technical University 2009 — 2010
Master of Business Administration (MBA), Healthcare Administration
Colorado Technical University 2008 — 2009
Master of Science (MS), Computer and Information Systems Security/Information Assurance
Colorado Technical University 2005 — 2006
Bachelor of Science, Software Engineering
The University of Akron 1992 — 1996
N/A, Computer Science
Ellet High School 1989 — 1991
RIO INSIDER January 2015 - Present
Amelia Underwriters December 2013 - November 2014
Worldwide Diesel Power, Inc. / KE Marine, Inc August 2011 - November 2012
Enhanced Recovery Company, LLC June 2009 - June 2010
IED Study Travel March 2006 - December 2007
YMCA of the Rockies December 2005 - March 2006
Civil Aviation Institute February 2004 - November 2005
ActionAid Brazil August 2003 - January 2004
Skills
Negotiation, Portuguese, Customer Service, Marketing, Microsoft Office, International Relations, Sales, International Sales, English, Translation, Brazilian Portuguese, Spanish, Sales Operations, Online Marketing, Business Development, Management, Strategic Planning, Political Science, Finance, Software Documentation, Critical Thinking, International Business, Time Management, Microsoft Excel, Sales Process, Foreign Languages, Customer Support, Travel Planning, International Travel, Tourism, Guided Tours, Tour Planning, Tour Management, Small Business..., Customer Satisfaction, Customer Relations, Business Travel, Leisure Travel, Travel & Tourism, Tourism Management
Education
University of North Florida 2007 — 2009
Political Science, International Relations
Pontifícia Universidade Católica do Rio de Janeiro 2003 — 2005
International Relations, International Relations
Stillwater Insurance Group January 2014 - Present
Independent Product Management Consultant June 2013 - December 2013
Enhanced Recovery Company, LLC December 2012 - May 2013
Kemper February 2012 - December 2012
Kemper January 2010 - January 2012
The Hartford January 2008 - August 2009
Deloitte Consulting August 2005 - January 2008
Skills
Strategic Planning, Process Improvement, Pricing, Insurance, Strategy, Business Intelligence, Property & Casualty..., Underwriting, Product Development, Marketing, Risk Management, Cross-functional Team..., Portfolio Management, Executive Management, Analytics, General Insurance, SDLC, Business Analysis
Education
The University of Connecticut 2003 — 2005
Master of Science, Mathematics - Actuarial Science
Central Methodist College 1999 — 2002
Bachelor of Arts, Mathematics/Accounting
NIC Partners December 2014 - Present
Enhanced Recovery Company, LLC June 2014 - November 2014
NIC Partners February 2014 - April 2014
NIC Partners November 2013 - February 2014
No Company August 2013 - November 2013
ITT Technical Institute April 2012 - August 2013
Duval Ford February 2012 - April 2012
United States Marine Corps May 2011 - January 2012
United States Marine Corps December 2009 - May 2011
United States Marine Corps May 2008 - December 2009
Skills
Troubleshooting, Technical Support, Network Administration, Help Desk Support, Windows Server, Microsoft Office, Operating Systems, Network Engineering, System Administration, Wireless Site Surveys, Cisco Technologies, Lean Six Sigma, Process Improvement, File Processing, Windows, Active Directory, Group Policy, Red Hat Linux, Computer Hardware, Visio, Windows 7, Windows XP, Program Management, Recruiting, Interviews, Military, Marine Corps
Education
ITT Technical Institute-San Dimas 2014 — 2016
Bachelor's degree, Project Management
ITT Technical Institute-San Dimas 2012 — 2014
Associate of Science (A.S.), Network Systems Administration, GPA 3.67 / Honors / National Technical Honor Society member
Tualatin High School 1994 — 1998
High School Diploma, General Studies
UF Health Jacksonville May 2015 - Present
ADT January 2013 - March 2015
Enhanced Recovery Company, LLC August 2008 - January 2013
HSBC December 2007 - August 2008
AOL January 2001 - May 2005
Skills
Call Center, Call Centers, Process Improvement, Operations Management, Customer Experience, Coaching, Leadership Development, Sales, Customer Retention, Personnel Management, Vendor Management, Change Management, Project Management, Negotiation, Training, Risk Management, Account Management, Customer Satisfaction, Employee Relations, Leadership, Management, Program Management, Budgets, Team Building
Education
Edward Waters College 1992 — 1994
Bachelor of Arts (B.A.), Organizational Management
Tampa Technical Institute 1987 — 1989
Associate of Science (A.S.), Computer Engineering and Technology
Digital Risk April 2015 - Present
Chadco-NE December 2014 - April 2015
Enhanced Recovery Company, LLC August 2012 - December 2014
Enhanced Recovery Company, LLC November 2009 - November 2012
Enhanced Recovery Company, LLC November 2008 - October 2009
Enhanced Recovery Company, LLC November 2008 - October 2009
Enhanced Recovery Company, LLC May 2007 - November 2008
Skills
Management, Interviews, Recruiting, Hiring, New Hire Orientations, Negotiation, Screening Resumes, Staffing Services, Leadership, Time Management, Human Resources, Training, Employee Relations, Talent Acquisition, Call Centers, Analysis, Customer Service, Microsoft Excel, Credit, Team Building
Education
Jones College-Jacksonville 1997 — 2000
Enterprise Rent-A-Car July 2015 - Present
Enterprise Rent-A-Car June 2015 - June 2015
Enterprise Rent-A-Car February 2015 - June 2015
Enterprise Rent-A-Car May 2013 - March 2015
Event HM August 2014 - February 2015
Bob Evans September 2011 - May 2013
World United Organization January 2010 - May 2013
Enhanced Recovery Company, LLC May 2011 - August 2011
Skills
Sales, Analysis, Strategy, Facebook, Customer Service, Microsoft Office, Leadership, Microsoft Word, Data Analysis, Public Speaking, Microsoft Excel, Marketing, New Business Development, Fundraising, PowerPoint, Teamwork, Event Planning
Education
Michigan State University - The Eli Broad College of Business 2012 — 2014
Bachelor's degree, Marketing
Trine University 2010 — 2012
Associate's degree, Finance, General, 3.5 GPA
Enhanced Resource Centers April 2015 - Present
Enhanced Recovery Company, LLC November 2014 - April 2015
Enhanced Recovery Company, LLC January 2013 - October 2014
Aurora General Box Company 2012 - 2013
Oscar's Bar and Grill February 2012 - November 2012
Ruby Tuesday November 2011 - February 2012
Skills
Customer Service, Third Party Collections, Proficient Typing Skills, Multitasking Skills, Handle Multiple Projects, Client Representation, Legal Compliance, Writing, Text Editing, Credit Bureau, Dispute Resolution, Escalation Resolution, Bartending, Compliance, FDCPA, CFPB, Call Centers, Customer Experience, Finance, Financial Services, Accounts Receivable, Telephone Skills, Microsoft Excel, Analysis, Microsoft Office, Leadership, Team Building, Negotiation, Strategic Planning, Business Analysis, Risk Management, Microsoft Word, Process Improvement, Typing, Vendor Management
Education
Waycross College 2011 — 2012
Coursework Credits, Psychology
Okefenokee Technical College 2011 — 2011
GED, High School Equivalence Certificate Program
Ware County High School 2009 — 2011
High School Coursework, High School/Secondary Diplomas and Certificates
Waycross College
N, English Language and Literature, General
Diversified Consultants, Inc. February 2015 - Present
Diversified Consultants, Inc. August 2014 - February 2015
Legacy Customer Management Group, LLC October 2013 - July 2014
NCC Business Services of America, Inc. 2013 - September 2013
Enhanced Recovery Company, LLC August 2002 - July 2013
Skills
Financial Analysis, Strategic Planning, Banking, Investments, Business Analysis, Accounting, Strategic Financial..., Business Strategy, Financial Modeling, Executive Management, Portfolio Management, Credit, Skip Tracing, Call Centers, Operations Management, Team Leadership, Training, Credit Cards, Customer Service, Process Improvement, Risk Management
Education
Florida Coastal School of Law 2015 — 2019
Attorney, Legal Studies, General
Florida State College at Jacksonville 2013 — 2015
Bachelors, Supervision & Management
Florida State College Jacksonville 2005 — 2010
Associates, Political Science
JPMorgan Chase September 2012 - Present
JPMorgan Chase / Heritage Washington Mutual August 2007 - September 2012
Enhanced Recovery Company, LLC June 2006 - August 2007
H&R Block January 2006 - April 2007
Bank of America June 2005 - June 2006
Skills
Personal Finance, Collections, Mortgage Servicing, Avaya, Default, Workforce Management, Leadership, Mortgage Banking, System Administration, Call Center, Business Analysis, Loss Mitigation, Loan Servicing, Banking, Salesforce.com, Operations Management, Process Improvement, Forecasting, Budgets, Management, Call Centers, Finance, Financial Services, Credit Cards, Mortgage Lending, Training, Analysis, Credit, Vendor Management
Education
ITT Technical Institute-Jacksonville 2010 — 2012
Associate of Science (A.S.), Computer Electronics Engineering Technology
Sandalwood Senior High 1998 — 2003
Diploma, General Education
Stellar Recovery Inc. January 2013 - Present
Stellar Recovery Inc. March 2012 - August 2013
Stellar Recovery Inc. December 2010 - February 2012
Stellar Recovery Inc. May 2010 - November 2010
Enhanced Recovery Company, LLC May 2003 - May 2006
Skills
Compliance Management, Operations Management, Dialer Management, Process Improvement, Portfolio Management, Business Development, Strategic Planning, Team Building, Business Analysis, Leadership, Executive Management, Sales, Accounts Receivable, Risk Management, Management, Banking, Call Centers, Vendor Management
Education
Florida State University
Bishop Kenny High School
Sears Home Services November 2011 - Present
ARM - Accounts Receivable Management July 2008 - June 2011
Enhanced Recovery Company, LLC April 2004 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Budgets, Access, Credit, Team Building, Call Centers, Leadership
Education
Concorde Career Institute-Jacksonville 1999 — 2000
Samuel W. Wolfson HS 1996 — 1997
HS, Business Administration, Management and Operations
CBCS May 2015 - Present
Medlytix April 2014 - April 2015
McKesson - Business Performance Services June 2010 - March 2014
Chamberlin Edmonds November 2007 - June 2010
Enhanced Recovery Company, LLC May 2006 - October 2007
Payco/OSI 1981 - 2000
Skills
Revenue Cycle, Managed Care, Healthcare Information..., Healthcare, Healthcare Consulting, Contract Negotiation, EHR, Leadership, Health Information..., Salesforce.com, Physicians, Insurance, HIPAA, EMR, Healthcare Industry, Hospitals, Revenue Cycle Management, Medicaid, Management, Medicare, Outsourcing, Healthcare Management, Physician Relations
Education
The Ohio State University 1973 — 1979
BS BA, Marketing/Economics
Skopos Financial March 2015 - Present
RGS Financial, Inc. April 2011 - March 2015
Enhanced Recovery Company, LLC September 2008 - August 2010
CIT October 2007 - September 2008
Campus USA Credit Union August 2005 - August 2006
Florida Credit Union August 2004 - August 2005
Skills
Analysis, Process Improvement, Credit, Training, Call Centers, Management, Customer Service, Forecasting, Accounts Receivable, Budgets, Finance, Loans, Credit Analysis, Risk Management, Negotiation, Credit Cards, Account Reconciliation, Human Resources, Leadership, Data Entry, Account Management, Insurance, Executive Management, Program Management, Skip Tracing, Financial Services, Banking, Crystal Reports, Business Process..., Business Strategy, Collections
Education
Saint Leo University 2005 — 2010
Bachelor's Degree, Health Care Administration
Enhanced Recovery Company, LLC October 2014 - Present
Enhanced Recovery Company, LLC December 2012 - Present
CBCInnovis July 2008 - December 2012
Lennar Homes Jacksonville August 2003 - January 2008
Skills
Credit, Mortgage Lending, Mortgage Banking, Loans, Account Management, Customer Service, New Business Development, Banking, Sales, Sales Management, Negotiation, Call Center, Real Estate, FHA, Marketing, Selling, Risk Management, Process Improvement, Leadership, Team Building, Call Centers, Finance, Loss Mitigation, Business Analytics
Education
University of North Florida 1997 — 2001
Jazz Studies, Music
Enhanced Recovery Company, LLC March 2014 - Present
Wendy's May 2013 - February 2014
Jacksonville University August 2010 - April 2013
Jacksonville University January 2010 - April 2010
Skills
Video Production, Video Editing, Communication, Debate, Cinematography, Creative Writing, Writing, Resume Writing, Screenwriting, Academic Writing, Tutoring, Mentoring, Technical Support, Information Technology, Logo Design, Cover Letters
Education
Jacksonville University 2009 — 2013
Bachelor of Arts (B.A.), Film with a concentration in Directing, Theatre Arts, 3.20
GE Capital International - Working Capital Solutions February 2014 - Present
GE Capital International - Working Capital Solutions August 2012 - January 2014
Enhanced Recovery Company, LLC April 2010 - January 2012
Enhanced Recovery Company, LLC January 2007 - April 2010
Randstad 2005 - 2007
Risk Management Alternatives 2001 - 2005
United States Marine Corps 1986 - 1994
Skills
Leadership, Process Improvement, Vendor Management, Management, Operations Management, Team Building, Team Leadership, Strategy, Analysis, Financial Analysis, Business Process..., Analytics, Project Management, Banking, Executive Management, Business Analysis, Change Management, Business Strategy, Strategic Planning, Leadership Development, Business Development, Forecasting, Risk Management, Finance, New Business Development, Security, Customer Retention, Contract Negotiation, Portfolio Management, Inventory Management, Budgets, Training, Call Centers, Credit, Coaching, Outsourcing
Education
University of Phoenix 2003 — 2005
Bachelor of Science, Business Management
TrueNet Communications July 2015 - Present
FIS September 2014 - May 2015
Hampton University Proton Therapy Institute February 2014 - August 2014
Dell July 2013 - February 2014
Enhanced Recovery Company, LLC June 2011 - July 2013
University of Florida Proton Therapy Institute January 2006 - June 2011
Skills
Active Directory, Windows Server, SharePoint, Disaster Recovery, Microsoft Exchange, Technical Support, Network Administration, Servers, Management, Troubleshooting, Software Documentation, Vendor Management, Visio, Security, Operating Systems, VPN, ITIL, VMware ESX, ServiceNow, Service Delivery..., Microsoft Certified..., Microsoft Certified..., Interaction Center..., Dell KACE, Barracuda Spam Firewall
Education
Jacksonville University 2015 — 2017
Master's Degree, Health Informatics
Jacksonville University 2008 — 2011
Bachelor's Degree, Business Management
ERC January 2015 - Present
Enhanced Recovery Company, LLC April 2014 - January 2015
Enhanced Recovery Company, LLC January 2014 - March 2014
iVenture August 2011 - December 2013
iVenture Solutions April 2007 - August 2011
GEMMS January 2003 - April 2007
Skills
Citrix, Virtualization, VMware, Active Directory, VPN, Data Center, DHCP, Microsoft Exchange, Windows Server, Cisco Technologies, Network Security, DNS, Network Administration, Servers, Microsoft Technologies, Wireless Networking, Windows 7, Switches, Networking, Security, Troubleshooting
Education
Columbia College 1992 — 1995
General Education
Columbia College 1991 — 1995
Associate of Arts (A.A.), General Studies
Incepture September 2009 - Present
University of North Florida May 1996 - Present
Southern Illinois University, Carbondale September 1993 - Present
Enhanced Recovery Company, LLC 2013 - 2014
Blue Cross Blue Shield of Florida June 2000 - April 2009
Manor Care April 1998 - June 2000
Skills
Healthcare Management, Data Analysis, EMR, Healthcare, Healthcare Information..., HIPAA, Administration, Process Improvement, Leadership, Team Building, Business Analysis
Education
University of North Florida 1999 — 2001
MHA, Health Administration
Albright College 1980 — 1984
BS, Psychobiology
Enhanced Recovery Company, LLC July 2014 - Present
CSI Tech - Contracted with Crowley Maritime August 2013 - July 2014
Confidential Pre-Launch Startup - Hair Care Industry April 2013 - June 2014
Safariland August 2011 - August 2013
Ball Corporation February 2013 - June 2013
Home Decor January 2013 - March 2013
Whygo Videoconferencing Pty Ltd January 2013 - March 2013
Deloitte Consulting April 2010 - September 2011
Deloitte Consulting July 2004 - April 2010
Skills
Microsoft SQL Server, SharePoint, T-SQL, ASP.NET, .NET, Windows Azure, Continuous Integration, Web Services API, Agile Methodologies, WCF, ASP.NET MVC, Single Page Applications, Visual Basic, JavaScript, ASP, SOA, WPF, ADO.NET, Silverlight, Responsive Design
Education
University of Florida - Warrington College of Business Administration 2001 — 2004
BSBA, Finance
Dragon Army January 2014 - January 2015
Arthritis Foundation June 2010 - January 2014
Ceridian October 2008 - June 2010
Wachovia Corporation June 2007 - August 2008
Enhanced Recovery Company, LLC 2007 - 2007
Skills
Sourcing, Outsourcing, Strategic Sourcing, Process Improvement, Purchase Orders, Change Orders, Contract Management, Contract Negotiation, Vendor Management, Vendor Relationships, Vendor Contracts, Vendor Co-ordination, Oracle Applications, Administrative..., Databases, Data Entry, Database Administration, Purchasing Supplies, Customer Satisfaction, Coordination, Software Implementation, Troubleshooting, Training, Research, Account Reconciliation, Invoice Processing, Dispute Resolution, Commodity, Risk Management, Customer Retention, Collections, Department Budgeting, Purchase Contracts, Point of Purchase, Capital Equipment..., Payment Cards, Procedure Development, Procedure Design, Office Procedures, Strategic Policy..., Departmental Development, Department Creation, Setting up new..., Outstanding..., Strongly self-motivated, Problem Solving, Organization &..., Microsoft Office, Engaging Public Speaker, Financial Edge
Education
Florida Metropolitan University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Finance, General
Florida Metropolitan University 2008 — 2012
Associate of Arts (A.A.), Business Administration and Management, Finance
Florida Community College at Jacksonville 2004 — 2006
Associate of Arts (A.A.), Elementary Education and Teaching
Aaron's, Inc March 2015 - Present
Aaron's, Inc November 2013 - February 2015
Enhanced Recovery Company, LLC May 2013 - July 2013
Enhanced Recovery Company, LLC June 2012 - May 2013
NCO Financial Systems January 2007 - December 2011
NCO Financial Systems Inc. formerly Risk Management Alternatives Inc August 2005 - January 2007
Risk Management Alternatives Inc. formerly Equifax Inc February 1999 - August 2005
Equifax Inc October 1995 - January 1999
Skills
Call Center, Customer Relations, Performance Management, BPO, Operations Management, Vendor Management, Outsourcing, Customer Satisfaction, Process Improvement, Customer Experience, Team Building, Workforce Management, Credit, Credit Cards, Coaching, Performance Improvement, Call Center Development, Team Leadership, Income Statement, Change Management, Leadership Development, Strategic Planning, Budgets, Training, Leadership, Customer Service, Recruiting, CRM, Human Resources, Call Centers, Management, Analysis, Strategy, Program Management, Team Management, Quality Assurance, Employee Training, Executive Management, P&L Management, Time Management, Business Process..., Finance, Customer Retention, Banking, Account Management, Business Analysis, Payroll, Cross-functional Team..., Portfolio Management, Risk Management
Education
Georgia Southern University 1990 — 1995
Bachelor of Science, Psychology & Business Administration
Enhanced Recovery Company, LLC September 2014 - Present
G4S Secure Solutions June 2014 - September 2014
Samuel P. Harn Museum of Art November 2013 - March 2014
Kangaroo Express May 2012 - June 2013
Phi Sigma Kappa (UF) November 2010 - November 2011
Phi Sigma Kappa (UF) November 2009 - April 2010
Skills
Security, Customer Service, Loss Prevention, Customer Satisfaction, Highly detail oriented, Team Leadership, Vendor Relationships, Merchandising, Cash Handling Experience, Public Speaking
Education
University of Florida 2009 — 2013
Bachelor of Arts (B.A.), Criminology, 3.17
Black Knight Financial Services November 2014 - Present
Online Insurance Solutions, LLC August 2013 - Present
Enhanced Recovery Company, LLC June 2012 - Present
CTS America Inc. April 2010 - June 2012
Skills
C# 4.0, MVC Architecture, jQuery UI, ASP.NET, ASP.NET AJAX, Microsoft SQL Server, SQL Tuning, T-SQL Stored Procedures, Borland Delphi, jQuery, WinForms, WPF Development, Silverlight, WCF Services, JavaScript, SQL, Agile Methodologies, .NET, C#, SharePoint, Software Development, T-SQL, Database Design, Visual Studio, ASP.NET MVC, VB.NET, WPF, TFS, Web Applications, Web Services, WCF, XML, Programming, Databases, Networking, Software Engineering, Computer Network..., Project Engineering
Education
Norfolk State University 1987 — 1989
BSEET, Electronics
Norfolk State University
Bachelor's degree, Industrial Electronics Technology/Technician
Kelly Services July 2013 - October 2013
Merrit Consulting March 2013 - June 2013
H20 Sports January 2009 - January 2013
Executive Limousines 2008 - 2008
Enhanced Recovery Company, LLC April 2006 - April 2007
Convergys March 2005 - March 2006
US Navy January 1999 - January 2004
Skills
Data Entry, Microsoft Word, Microsoft Office, PowerPoint, Cpr Certified, Numeric Filing, Call Center, Medical Records, Medical Terminology, Highly detail oriented, Fast-paced, Fast Learner, Order Fulfillment, Aviation Electronics, Military Training, Security Clearance, Skip Tracing, Computer Hardware, Computer Software..., Solid computer skills, Help Desk Support, Project Management, A+ Essentials, Call Centers
Education
Florida State College JAcksonville 2012 — 2014
Bachelor of Applied Science (BASc), Computer Systems Networking and Telecommunications
Florida Sate College JAcksonville 2009 — 2011
Associate of Arts (A.A.)
Florida Technical College 2008 — 2009
Medical technician certification
Enhanced Recovery Company, LLC April 2011 - Present
Education
Okefenokee Technical College 2000 — 2002
Associate's degree, Computer and Information Systems Security/Information Assurance
Enhanced Recovery Company, LLC 2011 - 2012
Education
Miami Dade College 2007 — 2008
Music Engineering
Miami Northwestern 2003 — 2007
CareFamily.com February 2014 - June 2014
Bank of America June 2013 - November 2013
Portfolio Recovery Associates, Inc. 2012 - 2012
Enhanced Recovery Company, LLC January 2010 - May 2011
Skills
Customer Service, Mortgage Lending, Healthcare, Collections, Credit Cards, Negotiation
Education
Career Training Solutions 2012 — 2012
Nurse Aide, Medical, A
Property Client Services January 2013 - Present
Callidus Technologies November 2012 - January 2013
Accounting Principals March 2012 - November 2012
U.S. Cellular May 2003 - February 2012
Enhanced Recovery Company, LLC August 2000 - March 2003
Skills
Invoicing, Microsoft Excel, Data Entry, Payroll, Time Management, Bank Reconciliation, Credit, Accounts Receivable, Customer Service, Outlook, Microsoft Office, SAP, Access, Microsoft Word, Accounts Payable, Accounting, Call Centers, QuickBooks, Account Reconciliation, Collections, Property Management, Spreadsheets, Telephone Skills, Customer Satisfaction
Education
Tulsa Community College 2012 — 2015
Bachelor of Applied Science, Business/Commerce, General
Tulsa Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
Macy's 2010 - 2012
The Body Shop June 2009 - September 2009
Enhanced Recovery Company, LLC March 2006 - June 2006
Crowley Maritime June 2005 - June 2006
Evaluation Solutions October 2005 - December 2005
Bridgestone Flowtech America Inc April 2005 - July 2005
Nixon Peabody March 2003 - July 2003
USPTO February 2002 - March 2003
L.L.Bean August 2000 - August 2002
Skills
Computer Gaming, Computer-savvy, Computers, Computer Repair, Written Communication, Written Correspondence, Superior written &..., Editing, Customer Service..., Customer Service, Coaching, Teaching, Mentoring, Proofreading, Office Management, Administrative Office..., Office Administration, General Office..., General Office Work, General Office Skills, Mechanical Aptitude, Quality Auditing, Quality Assurance, Logistics, Logistics Management, Logistic Support, Patents, Patent Applications, Patent Searching, Patent Litigation, LegalKey, Legal Documents, Receptionist Duties, Secretarial Skills, Company Secretarial Work
Education
Northern Virginia Community College 1998 — 2001
Bachelor of Business Administration (B.B.A.), 4.0
George Mason University 1997 — 1999
Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing, 4.0
Enhanced Recovery Company, LLC 2006 - 2013
Baptist Health January 1995 - February 2004
Skills
Leadership Development, Verbal & Written..., Account Management, Analysis, Negations
Education
Technical College of the Lowcountry 1990 — 1992
General Studies
Cass Technical High School 1982 — 1986
Business Administration and Management, General
GameStop July 2014 - January 2015
UPS August 2013 - January 2014
Georgia Dept. of Corrections July 2011 - November 2012
ERC June 2010 - July 2011
Enhanced Recovery Company, LLC October 2009 - July 2011
Skills
Leadership, Team Building, Typing, Sales Management, Customer Service, Collections, Analysis, Account Management, Cross-functional Team..., Strategic Planning, Negotiation, Call Centers, Process Improvement, Training, Telecommunications, Financial Services
Education
Pierce County High School
Diploma, Business Focus
Colorado Technical University
Waycross College
Business
Enhanced Recovery Company, LLC February 2014 - Present
Winn Dixie February 2012 - February 2014
BI-LO Winn Dixie Stores February 2012 - 2014
Food Lion August 2009 - February 2012
Cutco January 2009 - August 2009
Skills
Meat, Sales, Seafood
Education
University of North Florida 2011 — 2014
Bachelor's Degree, Finance and Financial Management Services
Coggin College of BusinessAACSB Accredited
Bachelors of Business Administration, Finance and Financial Services
University of North Florida
AT&T September 2012 - Present
Enhanced Recovery Company, LLC January 2011 - September 2012
Friendly Express Inc March 2009 - January 2011
NESMITH CHEVEROLETE February 2004 - March 2009
Education
Altamaha Technical College 2004 — 2006
Criminal Justice/Safety Studies
VALDOSTA TECHNICAL COLLEGE 2002 — 2004
Computer and Information Sciences and Support Services