Enhanced Resource Centers

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Enhanced Resource Centers Employees

Employee
Years
Job
Industry
Scott Rozier Scott Rozier Waycross, Georgia Details
Scott Rozier's Enhanced Resource Centers Experience December 2011 - Present
Job Operations Manager at Enhanced Resource Centers
Industry Financial Services
Experience
Enhanced Resource Centers   December 2011 - Present
Enhanced Resource Centers   2008 - August 2011
Self Employed  September 2004 - May 2008
GEICO  January 1985 - September 2004

Skills
Portfolio Management, Process Improvement, Financial Analysis, Call Centers, Strategic Planning, Business Analysis, Executive Management, Customer Service, Business Strategy, Management, Sales Management, Stock Trading, Stock Market Analysis, Investments

Education
Macon State College
Bachelor of Applied Science (BASc), Business Administration and Management, General

Kimberly Hills Kimberly Hills Jacksonville, Florida Area Details
Kimberly Hills's Enhanced Resource Centers Experience October 2014 - Present
Job Client Services Liaison at Enhanced Resource Centers
Industry Financial Services
Experience
Enhanced Resource Centers   October 2014 - Present
Enhanced Recovery Company, LLC  May 2014 - October 2014
Enhanced Recovery Company, LLC  February 2014 - May 2014
Enhanced Recovery Company, LLC  January 2013 - January 2014
Cracker Barrel  March 2006 - 2013
The Women's Center of Jacksonville   May 2012 - June 2012
Bravo School of Dance and Theater   August 2009 - May 2010

Skills
Close Attention to..., Spanish-speaking, Leadership, Criminal Justice, Non-profits, Microsoft Office, Food Service, Customer Service, Social Media, Juvenile Delinquency, Advocacy, Dance History, Dance Education, Spanish, Microsoft Excel, Crisis Intervention

Education
University of North Florida   2010 — 2012
Bachelor of Arts (B.A.), Criminal Justice and Corrections

Florida State College of Jacksonville   2007 — 2009
Associate of Arts (A.A.), Criminal Justice and Corrections

Daniel Craft Daniel Craft Jacksonville, Florida Area Details
Daniel Craft's Enhanced Resource Centers Experience May 2015 - Present
Job VP, Learning and Development at Enhanced Resource Centers
Industry Hospital & Health Care
Experience
Enhanced Resource Centers   May 2015 - Present
One Call Care Management  July 2014 - Present
One Call Care Management  July 2014 - July 2014
Web.com  February 2011 - November 2013
Ally Financial Inc.  October 2008 - January 2011
Countrywide  June 2006 - February 2008
Citigroup  December 2003 - May 2006
Optimum Mortgage  July 2002 - April 2003
Bill Clark's Karate America   June 1995 - July 2002
ALZA Corporation  January 2000 - November 2001

Skills
Strategic Planning, Coaching, Sales, Project Management, Finance, Organizational..., Workshop Facilitation, Territory Management, Healthcare, Credit Cards, Pharmaceutics, Curriculum Design, Management, Loans

Education
University of Phoenix   2003 — 2005
BS, Management

Stephanie Deal Stephanie Deal Jacksonville, Florida Area Details
Stephanie Deal's Enhanced Resource Centers Experience June 2015 - Present
Job Compliance Manager
Industry Consumer Services
Experience
Enhanced Resource Centers   June 2015 - Present
ERC  March 2015 - Present
Blue Cross and Blue Shield Of Florida  April 2007 - November 2014
Kemper Insurance  April 2006 - April 2007
USE Credit Union  January 2004 - March 2006
San Diego County Credit Union  January 2002 - January 2004

Skills
Customer Relations, PowerPoint, Customer Service, Microsoft Office, Excel, Financial Analysis, Insurance, Microsoft Excel, Operations Management, Process Improvement, Risk Management, Team Building, Team Leadership, Analysis, Data Analysis

Education
University of North Florida   2011 — 2014
Bachelors, Finance

Florida State College of Jacksonville   2007 — 2011
AA, Business Administration

Jacksonville University   1996 — 1997
Finance

Anthony D. Williams, Jr. Anthony D. Williams, Jr. Jacksonville, Florida Area Details
Anthony D. Williams, Jr.'s Enhanced Resource Centers Experience April 2011 - Present
Job Senior Accountant at Enhanced Resource Centers
Industry Accounting
Experience
Enhanced Resource Centers   April 2011 - Present
Enhanced Resource Centers   April 2007 - Present
US Air Force Reserve, Retired   February 1999 - December 2013
United States Air Force  April 2011 - December 2011
Global Publishing, Inc.   October 2006 - April 2007
Harris Corporation  2005 - 2006
United States Air Force  October 2001 - April 2003
United States Air Force  July 1991 - October 1998

Education
Florida State University - College of Business   2001 — 2004
B.S. in Accounting, Accounting, Overall GPA: 3.601

Florida State University - College of Business   2001 — 2004
B.S. in Finance, Finance, Overall GPA; 3.601

Columbia College of Missouri (Satellite Branch at Patrick AFB, FL)   2002 — 2003
N/A, Business, Overall GPA: 4.0

Lake City Community College   1999 — 2000
Associate in Arts, Business, Overall GPA: 3.89

Community College of the Air Force   1991 — 1998
Associate in Applied Science, Criminal Justice, Overall GPA: 4.0

Columbia High School   1989 — 1991
High School

Miramar High School   1987 — 1988

Dale Levesque Dale Levesque Jacksonville, Florida Area Details
Dale Levesque's Enhanced Resource Centers Experience July 2015 - Present
Job Workforce Analyst
Industry Financial Services
Experience
Enhanced Resource Centers   July 2015 - Present
Citi  October 2010 - July 2015
Citi  August 2005 - October 2010
Wackenhut  November 2003 - August 2005
US Army  August 1999 - March 2003

Skills
Access, Customer Service, Outlook, Leadership, Microsoft Excel, Microsoft Office, PowerPoint, Team Building, Time Management, Microsoft Word, Data Analysis

Education
University of North Florida   2006 — 2008
Bachelors, Marketing

Lanita Roberts Lanita Roberts Buford, Georgia Details
Lanita Roberts's Enhanced Resource Centers Experience April 2009 - September 2010
Job Careered Customer Service Representative, Collections Manager, Project Facilitaor, Travel Agent
Industry
Experience
Belle Epoque Travel Agency   February 2011 - Present
Enhanced Resource Centers   April 2009 - September 2010
Juanita Bynum Ministries   August 2000 - January 2009
Exelon  February 2000 - October 2005

Skills
Customer Service, Call Center, Data Entry, Collections, International and..., Strong Leadership, Problem Solving, 10 Key, Microsoft Office, QuickBooks, Church Events, Travel Planning, Multi-task & Handle...

Education
City Colleges of Chicago-Harold Washington College   1993 — 1994

Christy Wilcox Christy Wilcox Jacksonville, Florida Area Details
Christy Wilcox's Enhanced Resource Centers Experience January 2010 - March 2015
Job Seeking new opportunities
Industry Hospital & Health Care
Experience
Coastal Care Nursing   August 2015 - Present
Mayo Health Systems  June 2015 - Present
Enhanced Resource Centers   January 2010 - March 2015

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Training, Leadership, English, HTML

Education
Okefenokee Technical College   2012 — 2015
Nursing Education

Jasmine De Los Santos Jasmine De Los Santos Jacksonville, Florida Details
Jasmine De Los Santos's Enhanced Resource Centers Experience July 2013 - Present
Job Employee Engagement Coordinator at Enhanced Resource Centers
Industry Public Relations and Communications
Experience
Enhanced Resource Centers   July 2013 - Present
Enhanced Resource Centers   January 2013 - July 2013
Enhanced Resource Centers   August 2012 - January 2013

Skills
Recruiting, Customer Service, Customer Experience, Intranet, SharePoint Designer, Event Planning, Employee Engagement, SurveyMonkey, Employee Surveys, EMS Management, Microsoft Excel, Microsoft Word, Visio, Analysis, Access, Team Building, Leadership, Microsoft Office, Strategic Planning, Process Improvement, Team Leadership

Education
Florida Community College at Jacksonville
Design and Visual Communications, General

Jeremie Light Jeremie Light Waycross, Georgia Details
Jeremie Light's Enhanced Resource Centers Experience January 2015 - Present
Job Vice President of Outsourcing
Industry Financial Services
Experience
Enhanced Resource Centers   January 2015 - Present
Enhanced Resource Centers   July 2013 - December 2014
Enhanced Resource Centers   September 2012 - June 2013
Enhanced Resource Centers   August 2008 - October 2012
Enhanced Resource Centers   May 2008 - August 2008
Enhanced Resource Centers   September 2006 - May 2008
US Navy  January 2001 - June 2006

Skills
Call Centers, Customer Service, Portfolio Management, Process Improvement, PowerPoint, Microsoft Excel, Program Management, Dialer Management, Aspect, Operations Management, Call Center Development, Coaching, Vendor Management, Leadership Development, Leadership, Strategy, Analysis, Business Analysis, Team Leadership, Business Process..., Change Management, Customer Experience, Outsourcing, Performance Management, Customer Satisfaction, Training, Team Building, Management, Cross-functional Team..., Loss Mitigation, Skip Tracing, Credit, Credit Cards

Education
University of Phoenix   2008 — 2012
Bachelor's degree, Business Administration, Management and Operations

University of Phoenix   2008 — 2010
Associate's degree, Business Administration and Management, General

Louis Rollins II Louis Rollins II Jacksonville, Florida Area Details
Louis Rollins II's Enhanced Resource Centers Experience July 2015 - Present
Job Marketing Research Analyst at ERC
Industry Media Production
Experience
Enhanced Resource Centers   July 2015 - Present
Videos 4 Christ   April 2009 - Present
Convergys  June 2015 - June 2015
Shiloh Metropolitan Baptist Church   December 2011 - June 2014
Greater Travelers Rest Baptist Church   March 2008 - October 2009
Streaming Faith   August 2007 - January 2008
After Hours Formalwear  June 2006 - May 2007

Skills
Social Media, Public Relations, Television, InDesign, Illustrator, Public Speaking, Microsoft Word, Community Outreach, Teaching, Microsoft Excel, Strategic Planning, Team Building, Video Editing, Camera Operating, Social Networking, Video, Social Media Marketing, Editing, Advertising

Education
American InterContinental University   2002 — 2005
Bachelor of Fine Arts, Media Production

Steve Manz Steve Manz Jacksonville, Florida Details
Steve Manz's Enhanced Resource Centers Experience January 2015 - Present
Job Vice President | Analytics at Enhanced Resource Centers
Industry Financial Services
Experience
Enhanced Resource Centers   January 2015 - Present
Enhanced Resource Centers   October 2013 - Present
Enhanced Resource Centers   January 2013 - October 2013
Enhanced Resource Centers   July 2009 - December 2012
Acosta Sales & Marketing  November 2008 - June 2009
The CSI Companies  September 2007 - September 2008
Tower Hill Insurance Group  September 2005 - April 2007

Skills
Business Intelligence, Management, Project Management, Analytics, Data Mining, Business Process..., Leadership, Business Strategy, SQL, Strategy, VBA, Business Analysis, Financial Modeling, Recruiting, Analysis, Data Analysis, Application Development, Portfolio Management, Process Improvement, Visio, Vendor Management

Education
University of North Florida   2010 — 2013
MBA

University of Florida   2002 — 2005
BS, Marketing

Rachel Kincaid Rachel Kincaid Jacksonville, Florida Area Details
Rachel Kincaid's Enhanced Resource Centers Experience April 2015 - Present
Job Corporate Auditor at Enhanced Resource Centers
Industry Financial Services
Experience
Enhanced Resource Centers   April 2015 - Present
Enhanced Recovery Company, LLC  November 2014 - April 2015
Enhanced Recovery Company, LLC  January 2013 - October 2014
Aurora General Box Company   2012 - 2013
Oscar's Bar and Grill   February 2012 - November 2012
Ruby Tuesday  November 2011 - February 2012

Skills
Customer Service, Third Party Collections, Proficient Typing Skills, Multitasking Skills, Handle Multiple Projects, Client Representation, Legal Compliance, Writing, Text Editing, Credit Bureau, Dispute Resolution, Escalation Resolution, Bartending, Compliance, FDCPA, CFPB, Call Centers, Customer Experience, Finance, Financial Services, Accounts Receivable, Telephone Skills, Microsoft Excel, Analysis, Microsoft Office, Leadership, Team Building, Negotiation, Strategic Planning, Business Analysis, Risk Management, Microsoft Word, Process Improvement, Typing, Vendor Management

Education
Waycross College   2011 — 2012
Coursework Credits, Psychology

Okefenokee Technical College   2011 — 2011
GED, High School Equivalence Certificate Program

Ware County High School   2009 — 2011
High School Coursework, High School/Secondary Diplomas and Certificates

Waycross College
N, English Language and Literature, General

Ryan Jay Ryan Jay Hiawatha, Iowa Details
Ryan Jay's Enhanced Resource Centers Experience February 2015 - October 2015
Job Talent Acquisition Recruiter at Mass Markets
Industry Staffing and Recruiting
Experience
Mass Markets   October 2015 - Present
Great Clips  August 2014 - Present
7G Distributing, LLC  April 2015 - October 2015
Enhanced Resource Centers   February 2015 - October 2015
Express Employment Professionals  May 2014 - February 2015
1st Class Staffing  November 2013 - April 2014
Whelan Security  August 2013 - October 2013
The Family YMCA of Black Hawk County  May 2011 - August 2013
Lost Island Waterpark  July 2010 - August 2013
Waterloo Black Hawks  September 2009 - May 2013

Skills
Customer Service, Recruiting, New Hire Orientations, Program Management, Fundraising, Microsoft Office, Social Media, Sales, Public Relations, Management, Interviews, Marketing, Applicant Tracking..., Leadership, Time Management, Event Planning, Communication, Dependable Team Player, strong work ethic, Positive Can-do Attitude, ability to learn from..., Self-confidence, Staff Management, Staff Development, Employee Orientations, Computer Proficiency, Social Networking, College Recruiting, Full-life Cycle...

Education
University of Northern Iowa   2012 — 2013
Bachelor's degree, General Studies

Hawkeye Community College   2005 — 2008
Associate's degree, Liberal Arts

Maquoketa Valley

Drew Jowers Drew Jowers Jacksonville, Florida Details
Drew Jowers's Enhanced Resource Centers Experience September 2014 - Present
Job Manager, Business Intelligence at Enhanced Resource Centers
Industry Financial Services
Experience
Enhanced Resource Centers   September 2014 - Present
Enhanced Resource Centers   April 2013 - August 2014
TD Auto Finance  August 2012 - April 2013
TD Auto FInance  January 2012 - July 2012

Skills
Business Analysis, SQL, Vendor Management, Team Leadership, Customer Service, Risk Management, Team Management, Call Centers, Process Improvement, Analysis, Financial Analysis, Business Process..., Data Analysis, Team Building, Leadership, Management

Education
University of Florida   2004 — 2008
Bachelor of Arts (B.A.), Political Science and Government

Travis Eichelberger Travis Eichelberger Iowa City, Iowa Details
Travis Eichelberger's Enhanced Resource Centers Experience November 2006 - Present
Job Project Manager I
Industry Outsourcing/Offshoring
Experience
Enhanced Resource Centers   November 2006 - Present
Precision Response Corporation  2002 - 2006

Skills
Account Management, Customer Experience, CRM, Sales Process, Leadership, Marketing Strategy, Operations Management, Team Leadership, Call Centers, Sales Operations, Sales Management, Customer Satisfaction, Management, Call Center, Outsourcing, Process Improvement, Sales, B2B, Telemarketing, Cold Calling, BPO, Customer Retention, Lead Generation, Direct Sales, Salesforce.com, Workforce Management, Inbound Marketing, Call Center Development

Education
Kirkwood Community College
Business Management

Jamie Jutte Jamie Jutte Jacksonville, Florida Area Details
Jamie Jutte's Enhanced Resource Centers Experience September 2014 - Present
Job Vice President
Industry Financial Services
Experience
Enhanced Resource Centers   September 2014 - Present
Enhanced Resource Centers   June 2012 - Present
Enhanced Resource Centers   September 2010 - June 2012
Enhanced Resource Centers   August 2007 - September 2010

Skills
Leadership, Credit, Program Management, Mortgage Lending, Management, Retail, Recruiting, Telecommunications, Training, Debt Settlement, Vendor Management, Operations Management, Sales, Business Analysis, Financial Services, Credit Cards, Strategic Planning, Portfolio Management, Executive Management, Call Centers, Process Improvement, Negotiation, Finance, Analysis, Loans, Banking, Financial Analysis, Marketing, Customer Retention, Team Building, Business Development, Risk Management, New Business Development

Education
Mount Union College   1996 — 2001
Bachelor of Science, Political Science

Blair A. Gretter Blair A. Gretter Iowa City, Iowa Details
Blair A. Gretter's Enhanced Resource Centers Experience August 2013 - Present
Job Vice President, Business Development, BPO & Database Marketing at ERC
Industry Outsourcing/Offshoring
Experience
Enhanced Resource Centers   August 2013 - Present
Enhanced Resource Centers   May 2009 - Present
TMone  March 2011 - July 2013
TMone/Discount-Lists.com   August 2004 - May 2009
TMone  October 2003 - July 2004
MCI  June 2002 - September 2003

Skills
CRM, Telemarketing, Call Centers, BPO, Strategic Partnerships, Business Development, Lead Generation, Sales, Sales Management, Customer Retention, New Business Development, List Brokerage, Mailing List Management, Contact Centers, Email Marketing, Direct Marketing, B2B, Sales Process, Customer Satisfaction, Selling, Customer Experience, Competitive Analysis, Customer Acquisition, Cloud Computing, Inbound Marketing

Education
University of Iowa

Paige Tortorich Paige Tortorich Birmingham, Alabama Area Details
Paige Tortorich's Enhanced Resource Centers Experience September 2015 - Present
Job Compliance Auditor III at Enhanced Resource Centers
Industry Financial Services
Experience
Enhanced Resource Centers   September 2015 - Present
National Credit Adjusters   June 2013 - September 2015
SourceMedical  April 2011 - June 2013
Revenue Discovery Systems (Portfolio Recovery Associates)   November 2010 - April 2011
Revenue Discovery Systems (Portfolio Recovery Associates)   May 2006 - November 2010
Ford Motor Credit Company  January 2004 - May 2006
Ford Motor Credit Company  2002 - 2003
Ford Motor Credit Company  2001 - 2002
Brookwood Eye Institute   1999 - 2001
Ford Motor Credit Company  1998 - 1999

Skills
Process Improvement, Quality Assurance, Customer Service, Team Building, Business Analysis, Management, Accounting, Team Leadership, Analysis, Vendor Management, Program Management, Strategic Planning, Auditing, Training, Leadership, Operations Management, Business Process..., Call Centers, Project Management, Risk Management, Cross-functional Team..., Financial Analysis, Forecasting, Change Management, Coaching, Data Analysis, Executive Management, Performance Management, Budgets, Account Management, Strategy, Customer Satisfaction, Business Development, Business Planning, Business Intelligence, Product Management, Salesforce.com, Contract Negotiation, Business Strategy, Mergers & Acquisitions, Project Planning

Education
Jacksonville State University   1993 — 1995