Experience
Zenith Education Group  February 2015 - Present
Corinthian Colleges  January 2012 - February 2015
The Kessler Group  2006 - 2012
Grand Circle Corporation  2004 - 2005
Hartford Financial Services Group  2002 - 2004
First USA / Bank One  1996 - 2002
Cigna Corporation  1991 - 1996
Enterprise Rent-A-Car   1985 - 1989

Skills
Marketing Strategy, CRM, Credit Cards, Analytics, Lead Generation, PPC, Financial Services, Direct Mail, Marketing, Strategy, Direct Marketing, Database Marketing, Leadership, Multi-channel Marketing, SEO, Segmentation, Online Marketing, Digital Marketing

Education
Columbia University - Columbia Business School   1989 — 1991
MBA

Brown University   1981 — 1985
BA

Experience
Enterprise Rent-A-Car   April 2013 - Present
Louisville MRI   June 2014 - October 2014
Louisville Disc & Wellness Institute   March 2014 - June 2014
Gould's Discount Medical Supplies   September 2013 - September 2013

Skills
Music, Music Production, Music Industry, Social Media, Singing, Entertainment, Microsoft Office, Social Networking, Facebook, Public Relations, Photography, Customer Satisfaction, Musicians, Sound, Data Entry, Telephone Skills, Fundraising, Dance, Live Sound, Inventory Management, Teamwork, Event Management, Event Planning, Time Management

Education
Brown Mackie College-Louisville   2005 — 2007
Associate's degree, Medical/Clinical Assistant

Fern Creek High School   1995 — 1999
Diploma, Marketing/Marketing Management, General

Experience
Finish Line  February 2013 - Present
Enterprise Rent-A-Car   October 2005 - Present
UPS  November 2011 - June 2013

Skills
Sales, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Inventory Management, Microsoft Word, PowerPoint, Management, Time Management, Teamwork, Logistics, Team Building, Team Leadership, Account Management, Training, Cold Calling, Marketing, Employee Training, Office Management, Sales Management, Retail, Customer Satisfaction, CRM

Education
Bryant and Stratton College   2005 — 2007
Associate's degree, Information Technology

CUNY New York City College of Technology
Computer and Information Sciences and Support Services

Experience
Lee County Government  March 2015 - Present
Buchanan Ingersoll & Rooney PC  April 2014 - March 2015
Fowler White Boggs  March 2008 - April 2014
Mt Hermon Ministries   January 2011 - February 2012
African Caribbean American   August 2008 - August 2010
Mount Hermon Prepatory Charter School   January 2010 - June 2010
Earnest Giving, Inc.   August 2007 - December 2009
Enterprise Rent-A-Car   October 2003 - December 2004
Lee County School Board  September 2002 - June 2003

Education
Stetson University   2005 — 2007
M.B.A.

Stetson University College of Law   2005 — 2007
Doctor of Law (J.D.)

Brown University   1998 — 2002
B.A., Public & Private Sector Organizations

Experience
Hertz  October 2013 - Present
Edward Jones  July 2013 - October 2013
Enterprise Rent-A-Car   2003 - March 2013
Alamo Rent A Car  1995 - 2002

Skills
Revenue Analysis, Rate Management, Car Rental, Forecasting, Variance Explanations, Unit Costing, Profit, Profit Maximization, Revenue Enhancement, Competitive Analysis, Pricing Analysis, Market Analysis, Team Building, Financial Modeling, Time Management, Training, Management, Pricing Strategy, Analysis, Pricing, Customer Service, Negotiation, Customer Satisfaction, Leadership, Strategic Planning, Process Improvement

Education
BBC Institute of Computer Science, India
Post Graduate Diploma: Computer Science, Computer Programming

University of Kerala, India
Bachelor of Science (BS), Chemistry (Math and Physics minor)

Broward Community College
Business, Economies, Statistics and Humanities.

Experience
Enterprise Rent-A-Car   March 2014 - Present
Convergys  June 2013 - January 2014
It's Just Lunch  June 2011 - June 2013
FREDERICK MEMORIAL HEALTHCARE SYSTEMS  January 2011 - March 2011
University of South Florida  August 2007 - August 2010
CBS Radio  August 2009 - November 2009
Inches a weigh  April 2007 - August 2007
Charlotte Russe  August 2005 - April 2006
Broward Community College newspaper   January 2004 - April 2004

Skills
Customer Service, Microsoft Office, Basic Life Support, PowerPoint, Public Speaking, Writing, Editing, Data Entry, Community Outreach, Research, Healthcare, Outlook, Microsoft Word, Event Planning

Education
Broward Community College   2011 — 2013
Associates of Applied Science, Nursing

Miami Dade College
Phlebotomy Technician/Phlebotomist

University of South Florida   2006 — 2010
B.A, Mass Communications; Mass Communication; Magazine

Broward Community College   2002 — 2005
Degree obtained: AA, Mass Communications; Mass Communications

Experience
QuickMobile  August 2013 - Present
QuickMobile  January 2013 - August 2013
QuickMobile  May 2012 - January 2013
Enterprise Rent-A-Car   November 2006 - April 2012

Skills
Outstanding Customer..., Team Leadership, Sales Management, Sales, Account Management, Customer Service, Business Development, Logistics

Education
Brock University   2002 — 2006
Bachelor of Arts, Business Communications

Experience
Ricoh Americas Corporation  August 2013 - Present
Adecco Group  November 2012 - January 2013
Lourdes Hospital  June 2004 - December 2012
Celebration hospital   November 2011 - May 2012
Capital Regional Medical Center  October 2010 - September 2011
Enterprise Rent-A-Car   October 2008 - July 2009
Binghamton General Hospital  February 2006 - December 2007

Skills
Superior Computer Skills, Cross-cultural..., Communication Skills, Microsoft Suites, Closing Abilities, Sales, Quick & Eager Learner, People Skills, Team-orientated, Home Care, Medicine, Interviews, Cold Calling, Customer Satisfaction, Customer Service, Management, Nursing, Time Management, Account Management, Team Building

Education
Excelsior College   2012 — 2012
Bachelor's degree, Business/Commerce, General

Broome Community College   2004 — 2004
Associate of Arts and Sciences (AAS), Marketing Management Sales

Experience
Medical Data Systems, Inc   January 2007 - Present
Self Employed  October 2004 - December 2006
Enterprise Rent-A-Car   April 1993 - August 2001

Skills
HRIS, Benefits Administration, Time Management, ADP Payroll, ADP ReportSmith, FMLA, Personnel Management, Payroll, Customer Service, Garnishments, Ultipro, Multi-state Payroll..., 401k, Microsoft Excel, Compensation, Employee Benefits, Onboarding, Performance Management, Employee Relations, Process Improvement, Human Resources, Deferred Compensation, Talent Acquisition

Education
Bryant University   1987 — 1991
BS, Management

Experience
Vertex Inc.  April 2014 - Present
Kronos  December 2012 - April 2014
ADP  January 2012 - December 2012
ADP  July 2008 - January 2012
ADP  November 2005 - July 2008
ADP  October 2003 - November 2005
Enterprise Rent-A-Car   June 2000 - October 2003

Skills
SaaS, Strategic Partnerships, Enterprise Software, Sales Operations, Leadership, Recruiting, Strategy, Selling, Team Building, Strategic Selling, Management, Human Resources, Leadership Development, Cloud Computing, Salesforce.com, Sales Leadership, Sales Management, Team Leadership, CRM, Sales Process, Marketing Strategy, Solution Selling, Direct Sales, Sales Presentations, Customer Retention, Coaching, Talent Management, Complex Sales, Executive Management, Talent Acquisition, New Business Development, Negotiation, Software Industry, Global Strategy, Outsourcing, Managed Services, Sales

Education
Temple University - Fox School of Business and Management   2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 4.0

Bryant University   1996 — 2000
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General

Bishop Feehan High School   1992 — 1996

Experience
Orbis Communications Inc.   September 2014 - Present
One Hour Heating & Air Conditioning, LLC   October 2012 - June 2014
Enterprise Holdings Inc.  October 2009 - August 2012
Enterprise Rent-A-Car   April 2004 - October 2009
Enterprise Rent-A-Car   April 2003 - April 2004
Enterprise Rent-A-Car   May 1998 - April 2003
Embassy Suites  1995 - 1998

Skills
Employee Training, Accountability, Fleet Management, Profit, Customer Satisfaction, Car Rental, Cold Calling, Sales Process, Vehicles, Sales Management, Operations Management, Automotive, Account Management, Income Statement, B2B, Team Leadership, Leadership, Customer Retention, Management, Training, Negotiation, New Business Development, Customer Service, Sales, Business Development, Strategic Planning, Hiring, Budgets, CRM, Coaching, Process Improvement, Sales Operations, Direct Sales, Time Management, Inventory Management, Team Management, Team Building

Education
Brock University   1993 — 1998
Honours B.A., Psychology and Child Studies

Experience
Universal Resources Management   January 2012 - Present
Enterprise Rent-A-Car   2007 - 2012
Broward County Schools  July 2000 - May 2007
Publix  January 1994 - November 1999

Skills
Excel, PowerPoint, MS Office tools, Logistics Management, Inventory Management, Sales Management, Risk Management, Account Management, Direct Sales, Customer Relations, Customer Service, Customer Satisfaction, Customer Retention, Customer Loyalty, Retail Industry, Retail Management, Warehouse Management, Shipping/receiving, food & beverage retail, Direct Marketing, Marketing Management, Inventory Control, Landscaping, Landscape Design, Collections, Loss Prevention, Profit & Loss Management, Profit Maximization, Government Purchasing, Purchasing Management, Brand Loyalty, Client Loyalty, Employee Loyalty, Mining, iron ore mining, Sales Contracts, shipping contracts, Investor Relations, Car Rental Industry

Education
Florida Atlantic University   2004 — 2007
Bachelor of Arts (BA), Management / Marketing

Broward Community College   2001 — 2004
Associate of Arts (A.A.), Business Administration and Management, General

F.I.T.   1999 — 2000
General Aviation Ground School, Aviation/Airway Management and Operations

Experience
First Citizens Bank  November 2012 - Present
American Equity Mortgage  April 2012 - December 2012
Lenovo  January 2009 - June 2011
The Shakespeare Academy   November 2007 - November 2008
Enterprise Rent-A-Car   June 2000 - June 2005

Skills
Sales, Coaching, Sales Process, Public Speaking, Sales Management, Customer Satisfaction, Sales Operations, Cold Calling, Solution Selling, Account Management, Customer Service, B2B, Product Marketing, New Business Development, Profit, Customer Retention, Management

Education
University of Maryland College Park   1993 — 1995
BS, Family Studies

Broome Community College   1991 — 1993
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Experience
JJX Packaging   June 2014 - Present
The Color Factory  January 2013 - October 2013
Athena Cosmetics, Inc.   July 2011 - August 2012
Spatz Laboratories  October 2008 - October 2010
Hollywood Film Company   October 2005 - January 2007
Jessica McClintock  October 2004 - October 2005
Enterprise Rent-A-Car   January 2001 - August 2004

Skills
Marketing, Product Marketing, Product Development, Marketing Strategy, Market Planning, Advertising, Sales, Account Management, Social Media Marketing, Marketing Communications, Sales Management, New Business Development, Customer Service, Microsoft Office, Social Media, Market Research, B2B, Sales Operations, Management, Retail, Microsoft Excel, Public Speaking, Customer Retention, Cosmetics, Digital Marketing, Online Advertising, Public Relations, Trade Shows, Competitive Analysis, Beauty Industry, Beauty, Direct Marketing, Digital Media, Email Marketing, Product Marketing..., Event Logistics..., Promotions, Project Management, Vendor Negotiations, Budget Administration, Key Client Relationships, Cross Channel Marketing, Brand Development, New Product Launches, Quality Control, Reporting & Analysis, Corporate & Customer...

Education
California State University   2006 — 2008
B.S, Marketing

Los Angeles Valley College   2004 — 2006
A.A, Economics

Brooks College   1998 — 2000
AA, Fashion Merchandising

Experience
One Touch Consulting   April 2007 - Present
BAYADA Home Health Care  February 2013 - May 2015
ProStep Rehab  December 2011 - August 2012
Pro Step Rehab   May 2009 - November 2011
Oce Imagistics  July 2008 - April 2009
Brown Mackie College  June 2007 - July 2008
Adams Remco  2007 - 2007
Imaging Office Systems  September 2005 - October 2006
PHH Mortgage  November 2004 - August 2005
Enterprise Rent A Car  January 2000 - January 2004

Skills
Microsoft Office, Document Management, Customer Relations, Customer Service, Public Speaking, Pain Management, Sales, Sales Management, Management, Cpr Certified, Coaching, Strategy, Cold Calling, Team Building, Marketing, Sales Process, Healthcare, Direct Sales, Research, Hospitals, Account Management, Training, Leadership, Leadership Development, Rehabilitation, Healthcare Management, Home Care, Wellness, CPR Certified

Education
Brown Mackie College   1997 — 1999
Associates, Physical Therapy

Brown Mackie College-South Bend   1997 — 1999
Associate of Science (A.S.), Physical Therapy/Therapist

LaSalle High School   1991 — 1995
High Diploma, General Studies

Experience
Target  June 2015 - Present
Bryant University  November 2012 - May 2015
Serengetee LLC  October 2014 - December 2014
Enterprise Rent-A-Car   May 2014 - August 2014
Donahue Industries, Inc.   June 2013 - August 2013
Bryant University  May 2012 - August 2012
Burlington Coat Factory  May 2009 - August 2011

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Social Media, Teamwork, Public Speaking, Facebook, Leadership, Event Planning, Social Media Marketing, Marketing, Research, Event Management, Social Networking

Education
Bryant University   2011 — 2015
Bachelor's Degree, Business Administration; Marketing, Management

Experience
Jason's Deli  March 2013 - Present
Enterprise Rent-A-Car   May 2012 - January 2013
Abercrombie & Fitch  October 2011 - March 2012
United States Air Force  August 2007 - August 2011
RGs Restaurant   September 2006 - August 2007
Taco Bell  August 2006 - October 2006
Steak & Buffet   July 2004 - June 2006
Avera Saint Luke's Hospital  June 2005 - March 2006

Skills
Forklift Operator, Musicians, Bobcat, Buffing, Military Experience, Creative Writing, Driving License, Modeling, Marketing, Tattoo, Tanning, Gym, Running, Auto Detailing, Cooking, Cleaning, Sports, Radio Broadcasting, Automotive, Fitness Training, Bowling, Service Delivery, Assembler

Education
Brown College   2011 — 2013
Associate's degree, Radio and Television Broadcasting Technology/Technician, 3.7

Experience
JAMP Pharma Corp   September 2014 - Present
JAMP Pharma Corp   December 2012 - September 2014
Metagenics  October 2009 - November 2012
Metagenics  September 2006 - October 2009
Enterprise Rent-A-Car   September 2001 - August 2006

Skills
Account Management, Management, Sales, Team Building, Business Development, Holistic Health, Public Speaking, Strategy, Recruiting, Sales Management, Supplements, Wellness, Nutrition, Fitness, Marketing, Coaching, Training

Education
Brock University
B.A. Psych, Psychology

Experience
Jason Halpert & Associates, LLC   February 2012 - Present
Enterprise Rent-A-Car   July 2001 - September 2008

Skills
Property & Casualty..., Life Insurance License, Industry Networking, Sales Operations, Operations Management, Outstanding Customer..., Performance Management, B2B Marketing, Life, Accident, &..., Insurance, Property & Casualty..., New Business Development, Customer Service, Account Management, Life Insurance, Social Media, search engine..., SEO, Casualty, Sales Process, Sales Management, Cold Calling, Commercial Insurance, Customer Retention, Fixed Annuities, Term Life Insurance, Umbrella Insurance, Workers Compensation, Underwriting, Sales, Commercial Lines, Disability Insurance, General Insurance, Liability, Employee Benefits, Whole Life, Professional Liability, Long-term Care, Homeowners, Claim, Networking

Education
Bryant University   1997 — 2001
Bachelor of Science, Business Administration

Experience
Upstate Shredding LLC   August 2015 - Present
ALDI Stores  November 2011 - Present
Gault Toyota   January 2015 - July 2015
Enterprise Rent-A-Car   June 2013 - August 2013
Weis Markets  September 2008 - December 2011
PepsiCo - Frito Lay  June 2011 - August 2011

Skills
Drawing, Digital Photography, PowerPoint, Microsoft Word, Microsoft Office, Painting, Photoshop, Advertising, Creative Writing, Mac, Photography, Graphic Design, Web Design, Video Editing, Final Cut Pro

Education
University of Scranton   2013 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

SUNY Brockport   2012 — 2012
Business Administration and Management, General

Broome Community College   2010 — 2012
Associate of Arts and Sciences (AAS), Business Administration and Management, General

People to People Ambassador   2008 — 2008
Student Ambassador, Study Abroad

Experience
MIJO Construction, Inc.   July 2013 - Present
Isagenix  September 2011 - September 2013
NationsHealth  September 2005 - November 2011
Enterprise Rent-A-Car   March 1985 - February 1999

Skills
Customer Service, Construction Management, Marketing, Employee Benefits, Team Building, Strategic Planning, Healthcare, Leadership, Process Improvement, Microsoft Office, Public Speaking, Coaching, Training, Microsoft Excel, Management, Sales, Leadership Development, New Business Development, Microsoft Word, Budgets, PowerPoint, Recruiting

Education
Bryant and Stratton College

Golden West College

Experience
IBM  April 2013 - Present
Kenexa, an IBM Company  July 2011 - April 2013
Target Corporation  August 2009 - July 2011
Target Corporation  August 2007 - August 2009
Bryant University  August 2005 - May 2007
Enterprise Rent-A-Car   June 2005 - August 2005

Skills
Talent Acquisition, HRIS, Management, Recruiting, Performance Management, Human Resources, Training, Interviews, Employee Relations, Onboarding, Applicant Tracking..., PeopleSoft, Talent Management, College Recruiting, Organizational..., Leadership Development, Succession Planning, Taleo, Personnel Management, New Hire Orientations, Hiring, Employee Benefits

Education
Bryant University   2003 — 2007
Bachelor of Science, Business Administration; Business Management Double

Experience
Ultimate Software  February 2013 - Present
Ultimate Software  August 2012 - February 2013
Ultimate Software  April 2011 - August 2012
Ultimate Software  January 2007 - April 2011
Enterprise Rent-A-Car   September 2003 - December 2006

Skills
HRIS, SaaS, Business Analysis, Salesforce.com, Performance Management, Software Implementation, Microsoft SQL Server, Technical Support, Business Process, Business Intelligence, ERP, CRM, Professional Services, Vendor Management, Consulting, Enterprise Software, Outsourcing, PeopleSoft, Process Improvement, Requirements Analysis, Resource Management, Applicant Tracking..., SDLC, Visio, SharePoint, Management, Human Resources, Payroll, Software Documentation

Education
Nova Southeastern University   2005 — 2007
Masters, Human Resources

Nova Southeastern University
Masters of Science, Human Resource Management

Florida International University
Bachelor of Business Administration, Business Management

Broward College
Associates of Arts, Business Administration

Experience
Clockwork Home Services - A Direct Energy Company   October 2012 - Present
Clockwork Home Services - A Direct Energy Company   November 2010 - October 2012
Clockwork Home Services  May 2009 - November 2010
Airtime Canada ULC - a division of Clockwork Home Services   August 2006 - May 2009
Autoprise Solutions   January 2005 - July 2006
Enterprise Rent-A-Car   October 1994 - July 2004

Skills
Sales Management, New Business Development, Management, Operations Management, Leadership, Leadership Development, Business Strategy, Culture Change, Employee Engagement, Tactics, Strategic Planning, Customer Satisfaction, Customer Service, Sales, Team Building, Performance Management, Product Management, Process Improvement, Coaching, Account Management, Training, Advertising, Sales Process, Sales Operations, Customer Retention, Business Planning, Income Statement, P&L Management, Contract Negotiation, Direct Sales, Innovation, B2B, Team Leadership, Profit, Budgets, Start-ups, Selling, Forecasting, Strategy, Executive Management, Cold Calling, Lead Generation, Franchising, CRM, Customer Experience, Recruiting, Franchise Consulting, Call Centers, Marketing, Market Planning

Education
Brock University   1990 — 1994
Hon. BBA

McMaster University

Wilfrid Laurier University

Experience
Lockheed Martin  January 2014 - Present
Lockheed Martin  June 2013 - January 2014
Red Barn Computers   July 2011 - July 2012
Enterprise Rent-A-Car   February 2007 - December 2008

Skills
Computer Forensics, Security, VMware, Computer Security, Microsoft Office, Technical Writing, Linux

Education
Utica College   2012 — 2013
Master of Science (MS), CyberSecurity - Intelligence

Broome Community College   2010 — 2011
Computer Security and Forensics

SUNY Oswego   2000 — 2004
Bachelor of Arts (B.A.), History

Experience
Weatherby Healthcare  August 2015 - Present
HealthHR   2015 - August 2015
Carnival Cruise Line  May 2014 - June 2015
Enterprise Rent-A-Car   February 2011 - March 2015
Trans Tech Merchant Group   March 2009 - April 2010
Greathouse Butterfly Farm   April 2009 - February 2010

Skills
Account Management, B2B, Cold Calling, Customer Satisfaction, Customer Service, Direct Sales, Leadership, New Business Development, Sales, Sales Management, Sales Operations, Profit, Sales Process, Customer Retention, Sales Presentations, Time Management, Inventory Management, Salesforce.com

Education
Broward College   2015 — 2016
LPN, Nursing Education

Florida Community College at Jacksonville

Experience
CBS Radio  May 2015 - Present
Red Rock Radio  September 2014 - April 2015
WCMP/WXCX Radio Group- Red Rock Radio   April 2013 - April 2015
WCMP/WXCX Radio Group- Red Rock Radio   September 2012 - April 2013
Enterprise Rent-A-Car   March 2011 - September 2012
WCMP/WXCX Radio Group- Red Rock Radio   March 2010 - March 2011
92 KQRS -Cumulus Media   August 2009 - June 2010

Skills
Customer Service, Business Management, Advertising, Social Networking, Event Management, Marketing, Microsoft Office, Sales Management, Event Planning, Social Media, Microsoft Excel, Public Speaking, Public Relations, Radio, Management, Sales

Education
Brown College   2009 — 2010
Associate's Degree of Applied Science, Radio Broadcasting

University of Minnesota-Twin Cities   2005 — 2008
Bachelor of Arts, Communications, Cinema and Media Culture

Experience
ActivEngage, Inc.   August 2013 - Present
CarChat24   January 2013 - August 2013
Toliver Chrysler(Formerly Berry Chrysler)   August 2012 - January 2013
IMN  July 2010 - August 2012
Dealer Data Inc   January 2009 - July 2010
Market Scan Information Systems  April 2007 - January 2009
ALLDATA  February 2002 - April 2007
Hertz  December 2000 - February 2002
Enterprise Rent-A-Car   May 1995 - December 2000

Skills
Sales Rep Training, Software Solution Sales, Software Sales..., Account Management, Sales Finance, Finance System..., CRM, CRM Integration, Baseball, Coaching Staff, PLM Tools, Social Commerce, Web Commerce, Automotive, Automotive Aftermarket, OEMs, OEM negotiations, Published Author, Online Lead Generation, Strategic Alliances, Digital Marketing, Email Newsletter Design, E-newsletter, Desking, Wholesale Purchasing, Retail Automotive, Car Rental, Integrated Management..., Coordinating Special..., Trade Shows, Booth Staff Training, Dealer Management, Software Installation, Internet Leads, Insurance Software, Retail Banking, Athletic Training, Outside Sales Management, Inside Sales Management, Sales Management, Sales, Sales Process, Customer Retention, Lead Generation, Selling, Email Marketing, Management, Marketing, E-commerce, Leadership

Education
Florida International University   1993 — 1995
Bachelors of Science (BS), Criminalistics and Criminal Science

Broward College   1991 — 1993
Associate's Degree, Business Administration, Management and Operations

Santa Fe College   1989 — 1990
Associate's degree pursuit, International Business

Hollywood Hills High School   1984 — 1988
Diploma, Sports Studies

University School of Nova Southeastern University   1976 — 1984
General, General, Grades 1-8(2 years out of state)

Experience
City of Sunrise Chamber of Commerce   April 2015 - Present
American Heritage School  August 2012 - Present
Dance FX   2007 - Present
Enterprise Rent-A-Car   October 2007 - June 2012

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Social Networking, Event Planning, Social Media, Management

Education
Florida Atlantic University   2002 — 2007
Bachelor of Arts (B.A.), Communication, General

Broward College

Experience
Watts Bar Nuclear Power Plant   June 2014 - Present
M & M Industries, Inc.   September 2011 - May 2014
Motion View Software   2010 - 2011
Junaluska Singers   May 2010 - December 2010
Junaluska Singers   June 2000 - December 2010
Enterprise Rent-A-Car   October 2006 - October 2008
LUCKY32   September 2005 - May 2006
GASTON SCHOOL OF THE ARTS2005-2006   May 2004 - May 2005
NEW CARIBOU HOTEL   June 2001 - August 2001

Skills
Training, Leadership, Theatre, Acting, Customer Service, Stage, Singing, Management, Music, Sound, Nuclear, Nuclear Energy, Interfaces, Editing, Administrative..., Administration, Technical Support, Technical Documentation

Education
Bryan College   1999 — 2004
Bachelor of Arts (B.A.), Music Performance, General

Bryan College   1999 — 2003
BA; BA, Music; Theater

Experience
MicroV Technologies   July 2012 - Present
St. Regis Hotel  March 2012 - July 2012
Enterprise Rent-A-Car   June 2011 - December 2011
Wannado City  June 2008 - August 2008
Kilwin's Chocolates Franchise, Inc.   July 2004 - July 2007

Skills
Insurance, Claim, Customer Service, Data Entry, Microsoft Excel, Leadership, Microsoft Word, Outlook, Research, Customer Satisfaction, Microsoft Office, Troubleshooting, Networking, Teamwork, Team Leadership, Project Management

Education
Broward Community College   2012 — 2013
Bachelor of Applied Science (BASc), Information Technology

University of Florida   2007 — 2011
Bachelor of Science, Psychology

Experience
Ryder System, Inc.   January 2014 - Present
Raymour & Flanigan Furniture  August 2009 - January 2014
Enterprise Rent-A-Car   October 1993 - August 2009

Skills
Total Cost of Ownership, Customer Service, Transportation, Fleet Management, Full Service Leasing, Transportation..., Maintenance Outsourcing, Trucking, Supply Chain, Fuel Economy, Transport Refrigeration, Sales Management, Management, Sales, New Business Development, Team Building, Retail, Sales Operations, Inventory Management, Account Management, Contract Negotiation

Education
Bryant University   1991 — 1993
Bachelor's Degree, Business Administration and Management, General

University of Massachusetts Dartmouth   1989 — 1991
Business Administration and Management, General

Experience
ecocountertopsUSA   March 2015 - Present
Aflac  October 2012 - March 2015
Top of Georgia Employer Committee   2011 - 2013
Spiritual Media Studios   November 2005 - November 2010
Enterprise Rent-A-Car   January 2000 - July 2003
Alliance Mortgage Services   September 1999 - January 2000
Catalina Marketing  July 1996 - November 1999

Skills
Counter tops, Public Speaking, Sales, Marketing, Management, Customer Service, Strategic Planning, Leadership, Cold Calling, Sales Presentations, Marketing Communications, Marketing Strategy, Video Editing, Small Business, Insurance, Social Media Marketing, Advertising, Networking, Employee Training, Entrepreneurship, Human Resources, New Business Development, Employee Benefits, Online Marketing, Project Planning, Training, Team Leadership, Positive Motivator, Program Management

Education
Bryan College   2011 — 2013
Bachelor's degree, Business Administration, Organizational Management

The University of Memphis   2003 — 2005
Business Finance

State Technical Institute at Memphis   1992 — 1995
Associate of Arts and Sciences (A.A.S.), Biomedical/Medical Engineering

Experience
United States Marine Corps  July 2014 - Present
United States Marine Corps  November 2013 - July 2014
United States Marine Corps  July 2013 - November 2013
United States Marine Corps  May 2013 - July 2013
United States Marine Corps  November 2012 - May 2013
Enterprise Rent-A-Car   December 2011 - October 2012

Skills
Budget Formulation, Data Analysis, Resource Evaluation, Management, Risk Management, Customer Service, Economics, Social Media, Microsoft Office, Leadership

Education
Brown University   2007 — 2011
Bachelor of Arts (B.A.), Economics

Experience
Bank of America  March 2014 - Present
Enterprise Rent-A-Car   January 2013 - February 2014
Bank of America  September 2010 - December 2012
EXPRESS  September 2009 - October 2010

Skills
Customer Service, Teller Operations, Sales, Credit, Banking, Loans, Mortgage Lending, Financial Analysis, Customer Satisfaction, Outlook, Customer Experience, Customer Retention, Time Management, Data Entry, Access, Call Centers, Leadership, Risk Management, Microsoft Excel, Retail, Insurance, Cold Calling, PowerPoint, Training

Education
Florida International University   2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Broward College   2007 — 2009
Associate's degree, Business Administration and Management, General

Experience
Enterprise Rent-A-Car   January 2014 - Present
Groome Transportation  September 2007 - December 2013

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Social Media, Social Networking, Office Management, PowerPoint, Relocation, YouTube, Music, Inventory Management

Education
Bryan College   2012 — 2013
Bachelor of Science (BS), Business Administration and Management, General

Experience
Sterling McCall Toyota  June 2015 - Present
Atterro   May 2014 - June 2015
Don McGill Toyota of Katy  March 2014 - May 2014
Sterling McCall Toyota  December 2012 - March 2014
Enterprise Rent-A-Car   July 2011 - December 2012

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Sales, Retail, Sales Management, Customer Satisfaction, Negotiation, Time Management, Inventory Management, Customer Retention, Sales Operations, Team Building, Teamwork

Education
Houston Community College   2012 — 2014
Associate's degree, Business Administration and Management, General

Broward Community College   2002 — 2006

Experience
LaPiana Insurance Group   2013 - Present
Enterprise Rent-A-Car   December 2012 - November 2013

Skills
Sales, Management, Customer Service, Leadership, Marketing, Project Management, Microsoft Office, Account Management, Public Speaking, Insurance, Sales Management, Budgets, Business Development, Advertising, New Business Development, B2B, Risk Management, Marketing Strategy, Social Networking, Team Building, Social Media, Social Media Marketing, First Time Home Buyers, Efficiency, Communication, Adaptability, Inventory Control, Commercial Insurance, Personal Insurance, auto insurance, homeowners insurance, Property & Casualty...

Education
The National Alliance for Insurance Education & Research   2015 — 2015
CISR Commercial Casualty I & II, Insurance

Buffalo State University of New York   2008 — 2011
Bachelor of Science (B.S.), Business Administration and Management

Bryant & Stratton College - Amherst   2014 — 2014
Property & Casulaty Brokers License

Experience
Spartan Industrial Marine   January 2015 - Present
Shred Guard   October 2013 - June 2014
UPS  April 2013 - September 2013
Focus Media Group Pty Ltd   February 2013 - April 2013
Enterprise Rent-A-Car   February 2007 - July 2012
Halifax Chronicle-Herald   October 2008 - June 2012
Four Points by Sheraton St. Catharines Niagara Suites   June 2006 - February 2007
The Brock Press   2001 - 2006
Office Depot  1999 - 2003

Skills
Editing, Journalism, Creative Writing, Copy Editing, Newspaper, Social Media, Social Networking, Feature Articles, Blogging, Newsletters, Media Relations, Web Content, Consultation, Sales, Sales Management, Marketing, Communication Skills, Corporate Communications, Business Relationship..., New Media, Customer Service, CRM, Newspapers, Magazines, B2B, Internal Communications, Press Releases, Management, Communication

Education
Brock University   2001 — 2006
BA, Communications

Brock University · St. Catharines, Ontario ·   2001 — 2006
BA, Communications

Experience
Amazon  May 2015 - Present
Amazon  April 2013 - May 2015
Staples Advantage  2012 - 2013
Enterprise Rent-A-Car   2011 - 2012
Chungdahm Learning  January 2010 - October 2011

Skills
Sales, Public Speaking, Marketing, Management, Salesforce.com, Event Planning, Marketing Strategy, Social Networking, Teaching, Program Management, Research, Sales Presentations, New Business Development, Customer Service, B2B, Curriculum Design, Blogging, Tutoring, Higher Education, Curriculum Development, Social Media, Debate, Account Management, Negotiation, Outside Sales, Data Analysis, Social Media Marketing, Instructional Design, Staff Development, Online Lead Generation, Merchandising, Inside Sales, Lead Generation, Email Marketing, Online Advertising, Cold Calling

Education
Rutgers, The State University of New Jersey-New Brunswick   2006 — 2009
BA, History/Politiocal Science

Brooklyn College   2011 — 2011
Certificate, Paralegal Analysis

Brookdale Community College   2003 — 2006
Associate's Degree, Social Science

Raritan   2000 — 2003
High School

Experience
Retro Fitness  September 2015 - Present
24 Hour Fitness  December 2014 - May 2015
Bally Total Fitness  2005 - December 2014
Enterprise Rent-A-Car   September 2011 - July 2012
Branch Brook Co LLC Namcopool  October 2000 - July 2005

Skills
Sales, Management,...

Education
Richard Stockton College of New Jersey   2004 — 2007
Bachelor of Science (B.S.), Criminal Justice

Brookdale Community College   1998 — 2002
Associate of Arts (A.A.), Music Performance, General

Experience
The Greek Joint   December 2013 - Present
Proctor, Crook, Crowder & Fogal, CPA's & Associates   September 2013 - November 2013
Enterprise Rent-A-Car   June 2013 - September 2013
American Family Insurance  April 2012 - December 2012
Florida Atlantic University  May 2011 - August 2011
Hill York  January 2011 - May 2011
Darden Restaurants  September 2009 - May 2011
Pelican Grand Beach Resort  September 2006 - June 2007
Publix  October 2004 - August 2006

Skills
Customer Service, Training, Event Planning, Public Speaking, Microsoft Office, Time Management, Microsoft Excel, Microsoft Word, PowerPoint, Community Outreach, Customer Satisfaction, Social Media, Marketing Communications, Research, Employee Training, Social Media Marketing, Public Relations, Purchasing, Photoshop, Cpr Certified, AED, First Aid, Adult CPR, CCH Prosystems fx Tax, CCH Prosystems fx..., Management, Accounting, QuickBooks, Event Management, Leadership, Outlook

Education
Broward College   2014 — 2015
Continuing Study/Second Bachelor's Degree, Engineering

Florida Atlantic University   2009 — 2011
Bachelor of Business Administration, Accounting

Broward Community College   2005 — 2008
Associate in Arts, Accounting

Experience
Homeland Security Studies and Analysis Institute  October 2014 - Present
Homeland Security Studies and Analysis Institute  March 2012 - Present
Mission Essential Personnel, LLC  October 2011 - March 2012
Mission Essential Personnel, LLC  June 2011 - September 2011
International Association of Chiefs of Police  January 2011 - June 2011
Enterprise Rent-A-Car   February 2008 - September 2009

Skills
Research, International Relations, PowerPoint, Public Speaking, Word, Excel, Microsoft Office, Social Media, Customer Service, Outlook, Government, Writing, Public Relations, Event Planning, Administration, Employee Relations, Budgeting, Analysis, Business Strategy, Training, Microsoft Excel, Politics, Policy, Management, Leadership, Budgets, Intelligence, Project Management, Program Management, Microsoft Word, Team Leadership, Marketing

Education
Brunel University   2009 — 2010
Master of Arts (M.A.), International Relations

Christopher Newport University   2003 — 2007
Bachelor of Science, Business Administration

Experience
21st Century Insurance  February 2006 - Present
Radio Shack  October 2005 - February 2006
Enterprise Rent-A-Car   November 1999 - June 2005
Doubletree Oceanfront Hotel   November 1998 - May 1999

Education
Florida International University   1993 — 1995
B.S., Hospitality Management

Broward College   1989 — 1993
A.A., BUSINESS ADMINISTRATION

Experience
Paychex  May 2014 - Present
Enterprise Holdings  October 2012 - April 2014
Enterprise Rent-A-Car   June 2012 - October 2012
Enterprise Rent-A-Car   July 2011 - May 2012
Sherwin Williams  June 2010 - August 2010

Skills
Sales Process, Sales, Account Management, Customer Satisfaction, Long-term Customer..., Customer Engagement, Accounts Receivable, Profit Maximization, Increased Profitability, Fleet Management, Employee Management, Employee Training, Marketing, Lead Generation, Management, Cold Calling, Customer Service, Profit, Team Building, Customer Retention, Sales Management, Sales Operations, Training

Education
Kansas State University   2007 — 2011
Bachelor of Science (B.S.), Human Ecology

Brown Mackie College-Salina   2006 — 2007
Marketing

Experience
Citi  September 2013 - Present
CTS Service Quality Group   June 2010 - Present
Wilmington Savings Fund Society FSB   October 2005 - February 2010
Enterprise Rent-A-Car   March 2001 - September 2005

Skills
Process Improvement, Strategic Planning, Business Analysis, Client Service Oriented, Budgets

Education
SUNY Plattsburgh   1997 — 2000

Broome Community College   1995 — 1998
AAS, Liberal Arts

Experience
Africa Inland Mission International  September 2013 - Present
Arthur Henry   September 2012 - Present
SunTrust Bank  October 2011 - August 2012
Enterprise Rent-A-Car   May 2006 - October 2011
Enterprise Rent-A-Car   May 2006 - November 2007

Skills
Banking, Sales, Management, Loans, Customer Service, Microsoft Excel, Financial Analysis, Microsoft Office, Project Management, Process Improvement, Budgets, Change Management, PowerPoint, Team Building

Education
Bryan College   2002 — 2006
Communications, Business and Leadership

Rift Valley Academy   1995 — 2002

Experience
Dignity Memorial Funeral Homes  January 2014 - Present
Service Corporation International  February 2012 - Present
Service Corporation International  September 2011 - February 2012
Aramark Uniform Services  November 2007 - September 2011
Enterprise Rent-A-Car   January 2004 - November 2007
Domino's Pizza  1999 - 2004

Skills
Customer Retention, Sales Management, Safety, Sales Process, Operations Management, Community Relations, Coaching, Contract Negotiation, Conflict Resolution, Employee Relations, Hiring, Training & Development, Progressive Discipline, Referral Generation, Value-based Selling, Team Building, P, Inventory Management, Leadership, Marketing, Recruiting, Building Relationships, Performance Management, Interviews, B2B, Cold Calling, Community Development, Income Statement, New Business Development, Salesforce.com, Value Based Selling, Employee Training, Customer Service, Customer Satisfaction, Management, Negotiation, Key Account Management, Referrals, Sales Force Development, Sales Operations, Sales Presentations, Selling, Strategic Planning, Team Leadership, Training, Retail, Pricing, Event Planning, Direct Sales, Profit

Education
Florida Atlantic University   1996 — 1998
Business Management

Broward Community College   1993 — 1996
AA, Business Administration

Experience
3dcart  August 2015 - Present
Contractor/Freelance   April 2012 - September 2015
Ituran USA  August 2013 - June 2015
Accord Productions  October 2010 - July 2013
US Media Television   July 2009 - September 2010
EMT Forex   August 2007 - June 2009
Enterprise Rent-A-Car   August 2005 - July 2007
Digital River  March 2000 - June 2005

Skills
HTML, Microsoft Office, Social Media, Customer Service, PowerPoint, Access, Microsoft Excel, Blogging, Facebook, C++, Java, Visual Basic, C, Microsoft Word, Motivational Speaking, Help Desk Support, Wireless Networking, IT Solutions

Education
Brown College   2000 — 2002
Associates, Computer Science

University of Alabama   1989 — 1993
Bachelors, Telecommunications and Film

Experience
Novartis  July 2014 - Present
McMaster-Carr  March 2013 - Present
Bed Bath & Beyond  January 2012 - March 2013
Enterprise Rent-A-Car   January 2011 - January 2012
Sam's Club  June 2005 - December 2010

Skills
Demonstrates competency..., Very personable and..., Highly skilled in..., Pays close attention to..., Hardworking, strong..., Training, Time Management, Sales, Retail, Leadership, Customer Service, Analysis, Process Scheduler, Program Management, Customer Satisfaction, Inventory Management, Invoicing, Troubleshooting

Education
Kean University   2008 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General

Brookdale Community College
Associates; Bachelors, Business Administration and Management; Business Administration and Management

Experience
Independent Electricity System Operator (IESO)   April 2013 - Present
LessonLite Ltd.   February 2012 - Present
Neptune Technology Group  May 2011 - December 2011
Enterprise Rent a Car  May 2009 - September 2009
Hope for Children Organization   March 2009 - April 2009
Arsho Laboratories   March 2009 - April 2009

Skills
Team Leadership, Customer Service, Teamwork, Problem Solving, Strategic Planning, Public Speaking, PowerPoint, Microsoft Office, Microsoft Excel, CRM, Business Development, B2B Marketing, Marketing Communications, Customer Relations, Process Improvement, Change Management, Excel, Time Management, Public Relations, Planning, Content Development, Digital Marketing, Social Media Marketing, Email Marketing

Education
Brock University   2006 — 2011
Business Administration, Marketing, International Business

Aurora High School   2002 — 2006

Experience
Enterprise Rent-A-Car   May 2010 - April 2011
Enterprise Rent A Car  May 2010 - April 2011
TANISHA L HENDRIX   September 2003 - April 2010
California State University  January 1998 - January 2002

Skills
Management, Sales, Customer Service, Marketing, Claim, Invoicing, Mediation, Auditing, Liability, Medical Billing, Medical Coding, HIPAA, Medicare, Medical Records, Medical Terminology, Data Entry, Medicaid, Healthcare, Insurance, Health Insurance

Education
California State University of Monterey Bay   1999 — 2003
Bachelor of Arts

Brooks College   1996 — 1998
AA, Marketing

Experience
Los Angeles Police Revolver and Athletic Club   January 2014 - Present
Galls  March 2011 - December 2013
Blumenthal Uniforms  February 2006 - February 2010
Enterprise Rent a Car  2001 - 2005

Skills
Business Strategy, Sales, Sales Management, Team Building, Business Planning, B2B, Customer Service, Team Leadership

Education
Broward Community College

Experience
Enterprise Rent-A-Car   October 2007 - Present
Enterprise Rent-A-Car   June 2007 - October 2007
Enterprise Rent-A-Car   October 2006 - April 2007
Metro One Telecommunications  September 1996 - February 2006

Skills
Customer Service, Accounts Receivable, Customer Satisfaction, Sales, Recruiting, Employee Relations, Benefits Administration, Human Resources, Conflict Resolution, Inventory Management, Staff Development, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Budget, Employee Benefits, Customer Retention, Employee Recognition, Problem Solving, Call Center, Time Management

Education
Clark Atlanta University
Bachelor of Arts, Psychology

Broward College
Associate of Arts Degree, Psychology

Experience
Global Response  October 2012 - Present
Enterprise Rent-A-Car   April 2010 - September 2010
Law Firm of Glantz & Glantz   September 2008 - March 2009

Skills
Personal Development, Team Building, Entrepreneurship, Strategic Planning, Training, Social Media, Management, Customer Service, Communicaitons, Marketing, Written & Verbal..., Multi-tasked, Interpersonal Skill, Microsoft Applications, Assertiveness, Fast-paced

Education
Broward Community College   2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Office Management and Supervision

Broward Community College   2009 — 2011
Associate of Arts (A.A.), Mass Communication/Media Studies

Experience
Enterprise Rent-A-Car   January 2010 - January 2012

Skills
Customer Service, Customer Satisfaction, Sales, Profit, Inventory Management, Retail, Sales Management, Microsoft Office, Microsoft Excel, Time Management, Merchandising, Customer Retention

Education
Broward Community College   2009 — 2010

University of florida   2004 — 2008
bachelor's degree, Economics, 2.99/4.00

Experience
Serenity Homecare   2010 - 2012
Urban Ounce of Prevention   January 2000 - March 2010
Enterprise Rent-A-Car   May 2001 - August 2008

Skills
Management, Marketing Research, Outside Sales, Contract-to-hire, Top-notch Customer..., Leadership Retreats

Education
University of Phoenix   2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Safety Studies

Brown Mackie College-Akron   2004 — 2006
Associate's degree, Business, Management, Marketing, and Related Support Services

Experience
Cross Country Home Services  June 2015 - Present
Enterprise Rent-A-Car   December 2013 - February 2015
Enterprise Rent-A-Car   October 2012 - December 2013
Enterprise Rent-A-Car   November 2008 - October 2011
Enterprise Rent-A-Car   October 2007 - November 2008
Blockbuster  January 2005 - October 2007
Blockbuster  February 2001 - 2005
Blockbuster  January 2000 - February 2001

Skills
Customer Service, Coaching, Marketing, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, Management

Education
Broward College   2001 — 2004
Liberal Arts and Sciences/Liberal Studies