eTelecare Company

Industry: Business process outsourcing company

Description

eTelecare Global Solutions, Inc, was a provider of complex business process outsourcing solutions. eTelecare Global Solutions provides outsourced service through voice, email, and chat for companies in such industries such as consumer electronics, telecommunications, financial services, travel, and media. Founded: 1999 Number of employees: 13,400+ (2008) Subsidiaries: AOL Member Services Philippines, Inc., Founders: Derek Holley, Jim Franke Parent organizations: Stream Global Services, Convergys Netherlands Investments B.V. Headquarters: Philippines, Quezon City, Philippines, Manila, Philippines

eTelecare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at eTelecare. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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eTelecare Employees

Employee
Years
Job
Industry
Christopher W. Love Christopher W. Love Mesa, Arizona Details
Christopher W. Love's eTelecare Experience June 2006 - May 2007
Job Indie Game Developer, Art Director, and owner of ZombieChickenTaco
Industry Animation
Experience
ZombieChickenTaco   December 2008 - Present
LoveRags   July 2005 - December 2010
LoveRags/ZombieChickenTaco   December 2008 - June 2009
ADEX / Lucent   December 2007 - January 2008
Dell Twin Falls Idaho.   September 2007 - December 2007
DellCall Center TSR Gold   September 2007 - December 2007
Robert Half/ Phelps Dodge   May 2007 - July 2007
Dell XPS Hardware   October 2006 - June 2007
eTelecare Global Solutions  June 2006 - June 2007
eTelecare   June 2006 - May 2007

Skills
Troubleshooting, Computer Hardware, Software Documentation, Windows, Windows 7, Servers, Software Installation, Technical Support, Active Directory, Technical Writing, Security, Team Building, Hardware, Game Art

Education
Collins College   2000 — 2002
Occupational study of animation

Collins College
Associates

Margie Miguel Margie Miguel Greater San Diego Area Details
Margie Miguel's eTelecare Experience December 2008 - September 2009
Job XRANM
Industry Medical Practice
Experience
Insight Global/PhotoMedex   April 2015 - Present
Kohl's  August 2010 - Present
Xray Associates of New Mexico   October 2012 - January 2015
Sumco  February 2011 - October 2012
Alternative Health Care   April 2010 - April 2012
Etelecare   December 2008 - September 2009
The Home Depot  January 2001 - November 2008
SMS Technologies  August 2000 - June 2006

Skills
ICD-9-CM, CPT Coding, Customer Service, Data Entry, Telephone Skills, Microsoft Word, Outlook

Education
Mckinley College/USCI   2010 — 2012
Diploma, Medical Billing and Coding

San Diego State University-California State University   1998 — 2000
Master's degree, Latin American Studies

San Diego State University-California State University   1994 — 1998
Bachelor's degree, Spanish/Mexican American Studies

Brandon Simpson Brandon Simpson Sioux City, Iowa Area Details
Brandon Simpson's eTelecare Experience March 2008 - August 2008
Job Branch Manager at Enterprise RentACar
Industry Marketing and Advertising
Experience
Enterprise Rent-A-Car  May 2010 - Present
The Volante  August 2009 - May 2010
Stream. Sgt   May 2009 - August 2009
Etelecare   March 2008 - August 2008
Gelita N. America   May 2002 - August 2006

Skills
Customer Satisfaction, Sales, Customer Service, Strategic Planning, Fleet Management, Customer Retention, Sales Process, Recruiting, Building Relationships, Employee Training, Branch Management, Management, Marketing, Leadership

Education
The University of South Dakota   2005 — 2010

The University of South Dakota   2005 — 2010
Bachelor of Science, Contemporary Media Journalism Specialty; Advertising & Public Relations

Tammy Torrez Tammy Torrez Phoenix, Arizona Details
Tammy Torrez's eTelecare Experience July 2007 - October 2008
Job TECH SUPPORT REP, CUSTOMER SERVICE REP, OR MEDICARE AGENT
Industry
Experience
TELETECH  January 2015 - September 2015
Allstaff Services Inc  November 2014 - December 2014
Revana  August 2014 - September 2014
Cable ONE  October 2013 - January 2014
Endurance International Group  July 2012 - September 2013
Total Clerical Services  May 2012 - May 2012
RemX Specialty Staffing  December 2011 - December 2011
Vangent  October 2008 - August 2011
Etelecare   July 2007 - October 2008
Strategic Mktg Enterprises   April 2005 - November 2006

Skills
Customer Service, Microsoft Office, Microsoft Excel, Data Entry, Windows, Outlook, Microsoft Word, Research, Tutoring, Technical Support, Medicare, Medicare Part D, Medicare Advantage

Education
HIGH-TECH INSTITUTE   1995 — 1996
Associate of Occupational Studies, Avionics/Communications

Arizona State University   1988 — 1992
Aerospace Engineering

Guy Parrulli Guy Parrulli Phoenix, Arizona Area Details
Guy Parrulli's eTelecare Experience January 2000 - October 2009
Job Director of Software Development / Core Apps at Five9
Industry Computer Software
Experience
Five9  September 2012 - Present
Five9  2011 - September 2012
Stream Global Services  October 2009 - September 2011
eTelecare   January 2000 - October 2009
ASA Solutions  January 1998 - December 1999
Raider Trucking inc   January 1991 - December 1998

Skills
Microsoft SQL Server, T-SQL, SQL, C#, ASP.NET, Cloud Computing, .NET, Business Intelligence, Oracle, Agile Methodologies, Software Development, Databases, JavaScript, Java, Web Applications, Web Services, Software Project..., Unix, Operating Systems

Education
Arizona State University   1989 — 1991

Greenway   1985 — 1989

Kandi Kiolbasa Kandi Kiolbasa Las Cruces, New Mexico Area Details
Kandi Kiolbasa's eTelecare Experience February 2008 - May 2009
Job Owner at A Child's Jungle Childcare
Industry Luxury Goods & Jewelry
Experience
Precious Clocks   January 2010 - Present
A Child's Jungle Childcare   October 2009 - Present
SHARE! High School Exchange Program   August 2011 - May 2014
Convergys  May 2009 - November 2009
etelecare   February 2008 - May 2009
bipolar   January 2008 - December 2008
Safari Crafts   December 2001 - December 2003
United Artists Cottonwood Theater   November 1999 - November 2001
Los Lunas Public Library   April 1996 - October 1999

Skills
Study Of Horology, Clock Repair, Clock Restoration, Administration, Business Management, Customer Service, Data Analysis, Event Planning, Education, Hiring, Firing, Team Leadership, Social Media, Newsletters, Organizing, Optimization, Purchasing, Public Relations, Photography, Quality Assurance, Problem Solving, Teaching, Teamwork, Writing, XHTML, Yoga, Pilates, Coaching, Management

Education
New Mexico State University   2011 — 2012
Business Management

2. TVI now CNM Community College   2002 — 2003
45 Hour, Education

Central New Mexico College   2001 — 2002
45 Hour, Childcare

1. Rio Rancho High School   1999 — 2000
High School Diploma, Basics

1. Rio Rancho High School   1999 — 2000
High School Diploma, Basics

mountain view middle school   1993 — 1996
none, basics

Paul Bevins Paul Bevins Greater San Diego Area Details
Paul Bevins's eTelecare Experience June 2006 - August 2007
Job Senior Quality Technician Metrologist at CareFusion
Industry Electrical/Electronic Manufacturing
Experience
CareFusion  March 2012 - Present
Reliable & Courteous Computer Associates   December 2009 - Present
Techmaster Electronics, Inc.   September 2011 - March 2012
General Dynamics Advanced Information Systems  August 2007 - February 2011
eTelecare   June 2006 - August 2007
2Wire  February 2002 - April 2006
Reliable & Courteous Computer Associates   April 2001 - February 2002
MCI-WorldCom  January 1997 - April 2001
Games Plus   January 1994 - December 1996
Kurta Corp   June 1993 - December 1993

Skills
Electronics, Calibration, Wireless Networking, Aerospace, Software Installation, Computer Hardware, Hardware, Laptops, Networking, Norton Ghost, Operating Systems, Printers, Quality Assurance, Software Documentation, Technical Support, Testing, Troubleshooting, Windows 7, Windows XP, XP, TCP/IP, Security

Education
BSB/M - University of Phoenix   1998 — 2001
Baccalaureate of Science, Business Management

University of Phoenix   1997 — 2001
Baccalaureate of Science, Business Information Systems

Community College of the Air Force   1987 — 1989
Certification, Calibration

Kevin Touchton Kevin Touchton Albuquerque, New Mexico Area Details
Kevin Touchton's eTelecare Experience April 2009 - July 2009
Job Student at National American University
Industry Environmental Services
Experience
Sprint  October 2009 - February 2010
Etelecare   April 2009 - July 2009
Bank of America  April 2003 - February 2009
Citibank  October 2002 - March 2003
Gateway, Inc  September 2001 - August 2002
Gateway, Inc  April 2000 - September 2001
Gateway, Inc  October 1998 - January 2000
Intuit  January 1996 - January 1997

Education
National American University   2010 — 2012

Christopher Moore Christopher Moore Phoenix, Arizona Area Details
Christopher Moore's eTelecare Experience August 2006 - January 2008
Job CoFounder at NuWaveFit
Industry Information Technology and Services
Experience
NuWaveFit   October 2013 - Present
NuWave Commerce   March 2012 - Present
Fervor Creative  April 2011 - February 2012
Fervor Creative  2011 - 2012
Noteworthy Medical Systems  2010 - 2011
Apple Inc.  May 2009 - July 2010
Chandler Family Dental Care   2009 - 2010
eTelecare   August 2006 - January 2008
US Army  June 1998 - September 2000

Skills
Healthcare, Healthcare Information..., Fitness Industry, Nutrition, Sports Nutrition, Nutritional Analysis, Strength & Conditioning, Employee Wellness, Wellness Coaching, Corporate Wellness, PHP, Employee Wellness..., Fitness, JavaScript, HTML, Troubleshooting, Windows, MySQL, Databases, Operating Systems, SEO, Mac OS X, XML, Visual Studio, Web Development, Web Design, Web Applications, Wordpress, HTML 5, Computer Hardware, Java, SQL, Unix, CSS3, OS X, CSS, Public Speaking, Training, WordPress, Wellness, Fitness Training

Education
Arizona State University   2007 — 2010
Computer Information Systems, Information Systems

Shenita Battle BSB/M Shenita Battle BSB/M Phoenix, Arizona Area Details
Shenita Battle BSB/M's eTelecare Experience August 2005 - September 2006
Job Technical Support Specialist at University of Phoenix
Industry E-Learning
Experience
University of Phoenix  September 2013 - Present
University of Phoenix  August 2010 - Present
University of Phoenix  April 2009 - August 2010
Central Arizona Shelter Services  August 2007 - January 2009
University of Phoenix  September 2006 - July 2007
eTelecare Global Solutions  August 2006 - July 2007
eTelecare   August 2005 - September 2006
SkyMall  2006 - 2006
Insight  2005 - 2006
Apollo Group  2001 - 2005

Skills
Coaching, PeopleSoft, Customer Service, Employee Relations, Recruiting, Training, Leadership, Human Resources, Onboarding, Call Center, Team Building, Employee Engagement, Staff Development, Conflict Resolution, Strategic Planning, Microsoft Office, Public Speaking, HRIS, Leadership Development, Performance Management, Adult Students, Call Centers, Software Documentation, Customer Satisfaction, Management, New Hire Orientations, Admissions, System Administration, Academic Support..., Technical Recruiting, Payroll, Temporary Placement, Time Management, Screening, Resume Writing

Education
University of Phoenix   2015 — 2017
Master’s Degree, Computer/Information Technology Administration and Management

University of Phoenix   2013 — 2013
A+ Certificate, Information Technology

University of Phoenix Online   2001 — 2005
Bachelor of Science, Business Management

Al Arguellez Al Arguellez Tempe, Arizona Details
Al Arguellez's eTelecare Experience February 2007 - September 2007
Job Lead Project Mgr., Integrity Network Solutions
Industry Information Technology and Services
Experience
INS, Integrity Network Services   March 2014 - Present
Arizona Public Services (APS)   June 2010 - March 2014
Accuvant  October 2007 - August 2009
eTelecare   February 2007 - September 2007
Dimension Data  August 2006 - February 2007
DHL  August 2003 - August 2006
Cable & Wireless  October 1999 - April 2001
Alliant Foodservice, Inc.   June 1996 - October 1999
AT&T  May 1982 - 1992

Skills
Vendor Management, PMP, PMO, Integration, ITIL, IT Management, Program Management, Data Center, Process Improvement, Project Management, Project Portfolio..., SDLC, Visio, Business Analysis, IT Service Management, Security, MS Project, Disaster Recovery, Requirements Analysis, Software Project..., Telecommunications, IT Strategy, SharePoint, Management, Business Process, Requirements Gathering, Information Technology, Business Process..., Network Security, Infrastructure, IT Operations, Enterprise Architecture, Project Planning, Information Security, Risk Management, Resource Management, Cloud Computing, Team Building, Change Management, Solution Architecture, Business Intelligence, Agile Project Management, Networking, Service Delivery, VoIP, Governance, Strategy, Leadership, Firewalls, Outsourcing

Education
University of Phoenix   2010 — 2012
MBA, Management Information Systems, 3.50 GPA

University of Phoenix - BS Project Management   1996 — 2000
BS in Project Management, Project Management - PMI PMBOK, GPA 3.95

University of Phoenx - BS Business Info Systems   1996 — 2000
BS in Information Systems, Business information systems, B+ @ 3.50 GPA

virgil reeser virgil reeser Indianapolis, Indiana Details
virgil reeser's eTelecare Experience June 2006 - June 2007
Job Computer Repair Technician at Realm Technologies
Industry Information Technology and Services
Experience
Realm Technologies  March 2015 - Present
Go2IT Group  January 2014 - Present
wah  December 2012 - January 2014
Smart Tech   September 2012 - November 2012
Minute Key   September 2012 - October 2012
CSR Technology Group  January 2011 - August 2011
Computer Merchant  July 2010 - October 2010
MnM Computers   June 2009 - February 2010
Team Netview   May 2008 - March 2009
Etelecare   June 2006 - June 2007

Skills
Networking, Malware Analysis, Troubleshooting, Computer Repair, Computer Hardware, Servers, Technical Support, A+ Certified, Network Security, Dell Computers, Laptops, Remote Desktop, Norton Ghost, Hardware Support, VMware, Antivirus, Workstations, Windows 7, Printers, Virus Removal, Help Desk Support, XP, Software Installation, HP, Windows Vista, Group Policy, Operating Systems, DHCP, Hardware, VPN, Windows XP, Windows Server, Wireless Networking, Customer Service, Network Administration, Windows, System Administration, Information Technology, Routers, Security, Computer Network...

Education
Ivy Tech Community College   2011 — 2012
Computer Information Systems

Lane Community College   2005 — 2008
AAS, Computer Network Operations

Springfield High School   1980 — 1984
diploma, general

Ryan Thill Ryan Thill Long Beach, California Details
Ryan Thill's eTelecare Experience June 2006 - January 2007
Job
Industry Information Technology and Services
Experience
Kforce Inc  April 2015 - August 2015
William O'Neil + Co. Inc.   November 2014 - March 2015
Antenna Plus   May 2010 - June 2014
Temple Hill Entertainment  February 2010 - May 2010
Lumension Security  December 2007 - March 2008
eTelecare   June 2006 - January 2007

Skills
Active Directory, Mac OS X Server, Mac OS, Windows 7, Windows Server, Microsoft Office, Telecommunications, Windows XP Pro, VoIP, Linux, Project Management, Troubleshooting, Final Cut Studio, Adobe Creative Suite, Terminal Operations, Wireless, Java, HTML 5, SQL, Cisco Technologies, IP, Business Analysis, Windows, Testing, Databases, Integration, Security

Education
Arizona State University   2004 — 2010
Bachelor of Arts

Nick Lamb Nick Lamb Greater Denver Area Details
Nick Lamb's eTelecare Experience 2004 - 2005
Job Web Developer
Industry Internet
Experience
Revel Software   May 2010 - Present
OnTrack Performance Tools   February 2012 - Present
Engage Education, LLC   February 2010 - Present
Entiera  September 2009 - May 2010
9 Squared, Inc.   August 2005 - September 2009
eTelecare Global Solutions  2004 - 2005
eTelecare   2004 - 2005

Skills
PHP, CSS, HTML, JavaScript, Web Applications, Software Development, jQuery, Databases, Web Development, SQL Server, MySQL, ASP.NET, Cloud Computing, Consultancy, Wordpress, .NET, C#, Microsoft SQL Server, SQL, WCF, Mobile Applications, T-SQL, Scrum, Visual Studio

Education
University of Colorado at Boulder   2000 — 2005
BS, Computer Science

Rob Niccum Rob Niccum Washington D.C. Metro Area Details
Rob Niccum's eTelecare Experience August 2006 - April 2009
Job Solutions Administrator at Valor Global Services
Industry Information Technology and Services
Experience
Valor Global Services  July 2012 - July 2014
Pearson Digital Learning  May 2010 - July 2012
eTelecare   August 2006 - April 2009

Skills
Technical Support, Software Documentation, Troubleshooting, Active Directory, SharePoint, Windows 7, Windows Server, Computer Hardware, XP, System Administration, Web Applications, Windows, Servers, Technical Writing, DNS, Software Installation, Call Center, Visio, Process Improvement, Leadership, Training, Project Management, Content Management, Technical Documentation, A+ Certified, VMware, Data Center, Captivate, E-Learning, Instructor-led Training, Microsoft Office, DHCP, Disaster Recovery, Blackberry Enterprise..., Network Administration, Cisco Technologies, OS X, Operating Systems, Networking, SharePoint Designer, Training Delivery, Hands-on Training, Needs Analysis, SQL, HTML, Microsoft SQL Server, Problem Solving, Mentoring, Databases, Windows XP

Education
University of Phoenix   2004 — 2006

Cory Charow Cory Charow Mesa, Arizona Details
Cory Charow's eTelecare Experience June 2006 - August 2007
Job Enthusiastic, results driven Windows administrator that can adapt to any environment or technology
Industry Information Technology and Services
Experience
OneNeck IT Solutions  June 2015 - Present
Astadia for Anheuser-Busch   July 2013 - July 2015
Albert Consulting for Astadia for Anheuser Busch   January 2013 - July 2013
Esselte  April 2011 - January 2013
OneNeck IT Services  January 2009 - April 2011
OneNeck IT Services  September 2007 - January 2009
eTelecare   June 2006 - August 2007

Skills
A+ Certified, MCITP (Win7/Office 2010), MCTS, MCP, Microsoft Certified..., Microsoft Certified..., MCITP, Active Directory, Servers, Windows 7, Citrix, Data Center, Troubleshooting, Microsoft Exchange, SharePoint, Windows, VMware, Technical Support, Disaster Recovery, DHCP, VPN, DNS, IT Service Management, Network Administration, Windows Server, System Administration, Virtualization, Software Documentation, Network Security, Cisco Technologies, Firewalls, Hardware, Networking, Unix

Education
Treasure Island Job Corps   2003 — 2003
A+ Certification

Glendale Community College   1999 — 1999
Diploma, GED

Cisco Networking Training Cactus High School   1998 — 1998
None

Reverend Sarah Garner Reverend Sarah Garner Oakland, California Details
Reverend Sarah Garner's eTelecare Experience November 2006 - December 2006
Job President and Founder of Sarah Garner Ministries
Industry Nonprofit Organization Management
Experience
Mary Kay Inc.  May 2012 - Present
Sarah Garner Ministries   September 2001 - Present
Church  1981 - 2012
Computer Science Corporation  December 2008 - February 2009
Macys Dept. Store  June 2008 - September 2008
Etelecare   November 2006 - December 2006
TekSystems 2005 -2006   June 2005 - April 2006
Misys Healthcare  February 2004 - January 2005
CMP Media  January 2000 - January 2001

Skills
Computer Security, Computer Repair, Clergy, Troubleshooting, XP, Software Documentation, Technical Support, Operating Systems, Software Installation, Hardware, Network Security, Training, Laptops, Information Technology, System Administration, Windows 7, Windows, Databases, Servers, DNS, Microsoft Certified..., Lotus Notes, Non-profits, Nonprofits

Education
College of Marin   2011 — 2014
Business Law, New Business Creation, How to Write a Business Plan, 3.0

College of San Mateo   2010 — 2011
Certificate in Network Security, Computer Science

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