eTelecare Company
Industry: Business process outsourcing company
DescriptioneTelecare Global Solutions, Inc, was a provider of complex business process outsourcing solutions. eTelecare Global Solutions provides outsourced service through voice, email, and chat for companies in such industries such as consumer electronics, telecommunications, financial services, travel, and media. Founded: 1999 Number of employees: 13,400+ (2008) Subsidiaries: AOL Member Services Philippines, Inc., Founders: Derek Holley, Jim Franke Parent organizations: Stream Global Services, Convergys Netherlands Investments B.V. Headquarters: Philippines, Quezon City, Philippines, Manila, Philippines
eTelecare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at eTelecare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
eTelecare Salaries. You can even request information on how much does eTelecare pay if you want to. Learn about salaries, pros and cons of working for eTelecare directly from the past employees.
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eTelecare Employees
ZombieChickenTaco December 2008 - Present
LoveRags July 2005 - December 2010
LoveRags/ZombieChickenTaco December 2008 - June 2009
ADEX / Lucent December 2007 - January 2008
Dell Twin Falls Idaho. September 2007 - December 2007
DellCall Center TSR Gold September 2007 - December 2007
Robert Half/ Phelps Dodge May 2007 - July 2007
Dell XPS Hardware October 2006 - June 2007
eTelecare Global Solutions June 2006 - June 2007
eTelecare June 2006 - May 2007
Skills
Troubleshooting, Computer Hardware, Software Documentation, Windows, Windows 7, Servers, Software Installation, Technical Support, Active Directory, Technical Writing, Security, Team Building, Hardware, Game Art
Education
Collins College 2000 — 2002
Occupational study of animation
Collins College
Associates
Insight Global/PhotoMedex April 2015 - Present
Kohl's August 2010 - Present
Xray Associates of New Mexico October 2012 - January 2015
Sumco February 2011 - October 2012
Alternative Health Care April 2010 - April 2012
Etelecare December 2008 - September 2009
The Home Depot January 2001 - November 2008
SMS Technologies August 2000 - June 2006
Skills
ICD-9-CM, CPT Coding, Customer Service, Data Entry, Telephone Skills, Microsoft Word, Outlook
Education
Mckinley College/USCI 2010 — 2012
Diploma, Medical Billing and Coding
San Diego State University-California State University 1998 — 2000
Master's degree, Latin American Studies
San Diego State University-California State University 1994 — 1998
Bachelor's degree, Spanish/Mexican American Studies
Enterprise Rent-A-Car May 2010 - Present
The Volante August 2009 - May 2010
Stream. Sgt May 2009 - August 2009
Etelecare March 2008 - August 2008
Gelita N. America May 2002 - August 2006
Skills
Customer Satisfaction, Sales, Customer Service, Strategic Planning, Fleet Management, Customer Retention, Sales Process, Recruiting, Building Relationships, Employee Training, Branch Management, Management, Marketing, Leadership
Education
The University of South Dakota 2005 — 2010
The University of South Dakota 2005 — 2010
Bachelor of Science, Contemporary Media Journalism Specialty; Advertising & Public Relations
TELETECH January 2015 - September 2015
Allstaff Services Inc November 2014 - December 2014
Revana August 2014 - September 2014
Cable ONE October 2013 - January 2014
Endurance International Group July 2012 - September 2013
Total Clerical Services May 2012 - May 2012
RemX Specialty Staffing December 2011 - December 2011
Vangent October 2008 - August 2011
Etelecare July 2007 - October 2008
Strategic Mktg Enterprises April 2005 - November 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Data Entry, Windows, Outlook, Microsoft Word, Research, Tutoring, Technical Support, Medicare, Medicare Part D, Medicare Advantage
Education
HIGH-TECH INSTITUTE 1995 — 1996
Associate of Occupational Studies, Avionics/Communications
Arizona State University 1988 — 1992
Aerospace Engineering
Five9 September 2012 - Present
Five9 2011 - September 2012
Stream Global Services October 2009 - September 2011
eTelecare January 2000 - October 2009
ASA Solutions January 1998 - December 1999
Raider Trucking inc January 1991 - December 1998
Skills
Microsoft SQL Server, T-SQL, SQL, C#, ASP.NET, Cloud Computing, .NET, Business Intelligence, Oracle, Agile Methodologies, Software Development, Databases, JavaScript, Java, Web Applications, Web Services, Software Project..., Unix, Operating Systems
Education
Arizona State University 1989 — 1991
Greenway 1985 — 1989
Precious Clocks January 2010 - Present
A Child's Jungle Childcare October 2009 - Present
SHARE! High School Exchange Program August 2011 - May 2014
Convergys May 2009 - November 2009
etelecare February 2008 - May 2009
bipolar January 2008 - December 2008
Safari Crafts December 2001 - December 2003
United Artists Cottonwood Theater November 1999 - November 2001
Los Lunas Public Library April 1996 - October 1999
Skills
Study Of Horology, Clock Repair, Clock Restoration, Administration, Business Management, Customer Service, Data Analysis, Event Planning, Education, Hiring, Firing, Team Leadership, Social Media, Newsletters, Organizing, Optimization, Purchasing, Public Relations, Photography, Quality Assurance, Problem Solving, Teaching, Teamwork, Writing, XHTML, Yoga, Pilates, Coaching, Management
Education
New Mexico State University 2011 — 2012
Business Management
2. TVI now CNM Community College 2002 — 2003
45 Hour, Education
Central New Mexico College 2001 — 2002
45 Hour, Childcare
1. Rio Rancho High School 1999 — 2000
High School Diploma, Basics
1. Rio Rancho High School 1999 — 2000
High School Diploma, Basics
mountain view middle school 1993 — 1996
none, basics
CareFusion March 2012 - Present
Reliable & Courteous Computer Associates December 2009 - Present
Techmaster Electronics, Inc. September 2011 - March 2012
General Dynamics Advanced Information Systems August 2007 - February 2011
eTelecare June 2006 - August 2007
2Wire February 2002 - April 2006
Reliable & Courteous Computer Associates April 2001 - February 2002
MCI-WorldCom January 1997 - April 2001
Games Plus January 1994 - December 1996
Kurta Corp June 1993 - December 1993
Skills
Electronics, Calibration, Wireless Networking, Aerospace, Software Installation, Computer Hardware, Hardware, Laptops, Networking, Norton Ghost, Operating Systems, Printers, Quality Assurance, Software Documentation, Technical Support, Testing, Troubleshooting, Windows 7, Windows XP, XP, TCP/IP, Security
Education
BSB/M - University of Phoenix 1998 — 2001
Baccalaureate of Science, Business Management
University of Phoenix 1997 — 2001
Baccalaureate of Science, Business Information Systems
Community College of the Air Force 1987 — 1989
Certification, Calibration
Sprint October 2009 - February 2010
Etelecare April 2009 - July 2009
Bank of America April 2003 - February 2009
Citibank October 2002 - March 2003
Gateway, Inc September 2001 - August 2002
Gateway, Inc April 2000 - September 2001
Gateway, Inc October 1998 - January 2000
Intuit January 1996 - January 1997
Education
National American University 2010 — 2012
NuWaveFit October 2013 - Present
NuWave Commerce March 2012 - Present
Fervor Creative April 2011 - February 2012
Fervor Creative 2011 - 2012
Noteworthy Medical Systems 2010 - 2011
Apple Inc. May 2009 - July 2010
Chandler Family Dental Care 2009 - 2010
eTelecare August 2006 - January 2008
US Army June 1998 - September 2000
Skills
Healthcare, Healthcare Information..., Fitness Industry, Nutrition, Sports Nutrition, Nutritional Analysis, Strength & Conditioning, Employee Wellness, Wellness Coaching, Corporate Wellness, PHP, Employee Wellness..., Fitness, JavaScript, HTML, Troubleshooting, Windows, MySQL, Databases, Operating Systems, SEO, Mac OS X, XML, Visual Studio, Web Development, Web Design, Web Applications, Wordpress, HTML 5, Computer Hardware, Java, SQL, Unix, CSS3, OS X, CSS, Public Speaking, Training, WordPress, Wellness, Fitness Training
Education
Arizona State University 2007 — 2010
Computer Information Systems, Information Systems
University of Phoenix September 2013 - Present
University of Phoenix August 2010 - Present
University of Phoenix April 2009 - August 2010
Central Arizona Shelter Services August 2007 - January 2009
University of Phoenix September 2006 - July 2007
eTelecare Global Solutions August 2006 - July 2007
eTelecare August 2005 - September 2006
SkyMall 2006 - 2006
Insight 2005 - 2006
Apollo Group 2001 - 2005
Skills
Coaching, PeopleSoft, Customer Service, Employee Relations, Recruiting, Training, Leadership, Human Resources, Onboarding, Call Center, Team Building, Employee Engagement, Staff Development, Conflict Resolution, Strategic Planning, Microsoft Office, Public Speaking, HRIS, Leadership Development, Performance Management, Adult Students, Call Centers, Software Documentation, Customer Satisfaction, Management, New Hire Orientations, Admissions, System Administration, Academic Support..., Technical Recruiting, Payroll, Temporary Placement, Time Management, Screening, Resume Writing
Education
University of Phoenix 2015 — 2017
Master’s Degree, Computer/Information Technology Administration and Management
University of Phoenix 2013 — 2013
A+ Certificate, Information Technology
University of Phoenix Online 2001 — 2005
Bachelor of Science, Business Management
INS, Integrity Network Services March 2014 - Present
Arizona Public Services (APS) June 2010 - March 2014
Accuvant October 2007 - August 2009
eTelecare February 2007 - September 2007
Dimension Data August 2006 - February 2007
DHL August 2003 - August 2006
Cable & Wireless October 1999 - April 2001
Alliant Foodservice, Inc. June 1996 - October 1999
AT&T May 1982 - 1992
Skills
Vendor Management, PMP, PMO, Integration, ITIL, IT Management, Program Management, Data Center, Process Improvement, Project Management, Project Portfolio..., SDLC, Visio, Business Analysis, IT Service Management, Security, MS Project, Disaster Recovery, Requirements Analysis, Software Project..., Telecommunications, IT Strategy, SharePoint, Management, Business Process, Requirements Gathering, Information Technology, Business Process..., Network Security, Infrastructure, IT Operations, Enterprise Architecture, Project Planning, Information Security, Risk Management, Resource Management, Cloud Computing, Team Building, Change Management, Solution Architecture, Business Intelligence, Agile Project Management, Networking, Service Delivery, VoIP, Governance, Strategy, Leadership, Firewalls, Outsourcing
Education
University of Phoenix 2010 — 2012
MBA, Management Information Systems, 3.50 GPA
University of Phoenix - BS Project Management 1996 — 2000
BS in Project Management, Project Management - PMI PMBOK, GPA 3.95
University of Phoenx - BS Business Info Systems 1996 — 2000
BS in Information Systems, Business information systems, B+ @ 3.50 GPA
Realm Technologies March 2015 - Present
Go2IT Group January 2014 - Present
wah December 2012 - January 2014
Smart Tech September 2012 - November 2012
Minute Key September 2012 - October 2012
CSR Technology Group January 2011 - August 2011
Computer Merchant July 2010 - October 2010
MnM Computers June 2009 - February 2010
Team Netview May 2008 - March 2009
Etelecare June 2006 - June 2007
Skills
Networking, Malware Analysis, Troubleshooting, Computer Repair, Computer Hardware, Servers, Technical Support, A+ Certified, Network Security, Dell Computers, Laptops, Remote Desktop, Norton Ghost, Hardware Support, VMware, Antivirus, Workstations, Windows 7, Printers, Virus Removal, Help Desk Support, XP, Software Installation, HP, Windows Vista, Group Policy, Operating Systems, DHCP, Hardware, VPN, Windows XP, Windows Server, Wireless Networking, Customer Service, Network Administration, Windows, System Administration, Information Technology, Routers, Security, Computer Network...
Education
Ivy Tech Community College 2011 — 2012
Computer Information Systems
Lane Community College 2005 — 2008
AAS, Computer Network Operations
Springfield High School 1980 — 1984
diploma, general
Kforce Inc April 2015 - August 2015
William O'Neil + Co. Inc. November 2014 - March 2015
Antenna Plus May 2010 - June 2014
Temple Hill Entertainment February 2010 - May 2010
Lumension Security December 2007 - March 2008
eTelecare June 2006 - January 2007
Skills
Active Directory, Mac OS X Server, Mac OS, Windows 7, Windows Server, Microsoft Office, Telecommunications, Windows XP Pro, VoIP, Linux, Project Management, Troubleshooting, Final Cut Studio, Adobe Creative Suite, Terminal Operations, Wireless, Java, HTML 5, SQL, Cisco Technologies, IP, Business Analysis, Windows, Testing, Databases, Integration, Security
Education
Arizona State University 2004 — 2010
Bachelor of Arts
Revel Software May 2010 - Present
OnTrack Performance Tools February 2012 - Present
Engage Education, LLC February 2010 - Present
Entiera September 2009 - May 2010
9 Squared, Inc. August 2005 - September 2009
eTelecare Global Solutions 2004 - 2005
eTelecare 2004 - 2005
Skills
PHP, CSS, HTML, JavaScript, Web Applications, Software Development, jQuery, Databases, Web Development, SQL Server, MySQL, ASP.NET, Cloud Computing, Consultancy, Wordpress, .NET, C#, Microsoft SQL Server, SQL, WCF, Mobile Applications, T-SQL, Scrum, Visual Studio
Education
University of Colorado at Boulder 2000 — 2005
BS, Computer Science
Valor Global Services July 2012 - July 2014
Pearson Digital Learning May 2010 - July 2012
eTelecare August 2006 - April 2009
Skills
Technical Support, Software Documentation, Troubleshooting, Active Directory, SharePoint, Windows 7, Windows Server, Computer Hardware, XP, System Administration, Web Applications, Windows, Servers, Technical Writing, DNS, Software Installation, Call Center, Visio, Process Improvement, Leadership, Training, Project Management, Content Management, Technical Documentation, A+ Certified, VMware, Data Center, Captivate, E-Learning, Instructor-led Training, Microsoft Office, DHCP, Disaster Recovery, Blackberry Enterprise..., Network Administration, Cisco Technologies, OS X, Operating Systems, Networking, SharePoint Designer, Training Delivery, Hands-on Training, Needs Analysis, SQL, HTML, Microsoft SQL Server, Problem Solving, Mentoring, Databases, Windows XP
Education
University of Phoenix 2004 — 2006
OneNeck IT Solutions June 2015 - Present
Astadia for Anheuser-Busch July 2013 - July 2015
Albert Consulting for Astadia for Anheuser Busch January 2013 - July 2013
Esselte April 2011 - January 2013
OneNeck IT Services January 2009 - April 2011
OneNeck IT Services September 2007 - January 2009
eTelecare June 2006 - August 2007
Skills
A+ Certified, MCITP (Win7/Office 2010), MCTS, MCP, Microsoft Certified..., Microsoft Certified..., MCITP, Active Directory, Servers, Windows 7, Citrix, Data Center, Troubleshooting, Microsoft Exchange, SharePoint, Windows, VMware, Technical Support, Disaster Recovery, DHCP, VPN, DNS, IT Service Management, Network Administration, Windows Server, System Administration, Virtualization, Software Documentation, Network Security, Cisco Technologies, Firewalls, Hardware, Networking, Unix
Education
Treasure Island Job Corps 2003 — 2003
A+ Certification
Glendale Community College 1999 — 1999
Diploma, GED
Cisco Networking Training Cactus High School 1998 — 1998
None
Mary Kay Inc. May 2012 - Present
Sarah Garner Ministries September 2001 - Present
Church 1981 - 2012
Computer Science Corporation December 2008 - February 2009
Macys Dept. Store June 2008 - September 2008
Etelecare November 2006 - December 2006
TekSystems 2005 -2006 June 2005 - April 2006
Misys Healthcare February 2004 - January 2005
CMP Media January 2000 - January 2001
Skills
Computer Security, Computer Repair, Clergy, Troubleshooting, XP, Software Documentation, Technical Support, Operating Systems, Software Installation, Hardware, Network Security, Training, Laptops, Information Technology, System Administration, Windows 7, Windows, Databases, Servers, DNS, Microsoft Certified..., Lotus Notes, Non-profits, Nonprofits
Education
College of Marin 2011 — 2014
Business Law, New Business Creation, How to Write a Business Plan, 3.0
College of San Mateo 2010 — 2011
Certificate in Network Security, Computer Science