Evergreen Systems
Industry: IT service management company
DescriptionHeadquarters: Virginia Founded: 1997
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Evergreen Systems Employees
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
Apollo Group July 2011 - February 2014
Techport Thirteen Inc. May 2007 - July 2011
Intact Technologies, Inc. June 2002 - April 2007
Nationwide Insurance 2003 - 2004
Evergreen Systems 2001 - 2002
Towne Services 1997 - 2002
Atlanta Committee for the Olympic Games 1996 - 1996
Skills
ITIL, IT Service Management, SQL, HP Service Manager, Service Management, ITIL v3 Foundations..., Solution Architecture, Microsoft SQL Server, SharePoint, Integration, JavaScript, Visio, Microsoft Office, Microsoft Excel, Scrum, Red Hat Linux, Crystal Reports, Microsoft Word, PowerPoint, IT Asset Management, IT Management, Unix, Wordpress, HP Connect-It, Oracle SQL, PHP, phpMyAdmin, Bash, MySQL, Parallels, VirtualBox, Ubuntu, Shell Scripting, SnagIt, Google Chrome, StartNow Methodology, Cloud Computing, Active Directory, Enterprise Software, Business Analysis, Requirements Analysis, Databases, Agile Methodologies, SDLC, Consulting, Pre-sales, Incident Management
Education
Phoenix College 1985 — 1989
Associate's degree, Chemistry
SMS - division of Lockheed-Martin July 2013 - Present
ITServiceManage February 2009 - Present
Evergreen Systems February 2012 - May 2013
Plexent October 2007 - February 2009
Dell Managed Services, Client Project May 2007 - October 2007
GTECH January 2006 - April 2007
Inventes, Inc 2007 - 2007
Dell, Inc. June 2004 - January 2006
Dell, Inc. 1996 - 2001
ASI / American Inbound 1994 - 1996
Skills
ITIL, Service Desk, Incident Management..., Problem Management, Change Management, Asset and Configuration..., CMDB, Availability Management, IT Financial Management, Service Continuity, Incident Analysis, IT Operations, IT Outsourcing, IT Transformation, IS Governance, Business Alignment, Strategic IT, Business Resilience, SLM, SLA, OLA, Large Scale Deployments, Business / IT Alignment, Current-state Assessment, Project Management, Service Lifecycle..., Incident Management, Sla, Information Technology, Management, Incident Handling, IT Management, Integration, Configuration Management, IT Service Management, Telecommunications, IT Strategy, Security, Business Analysis, CRM, Governance, Software Documentation, BMC Remedy, ISO 20000, Infrastructure, Release Management, Consulting, IT Culture, Service Delivery, Enterprise Software
Education
Indiana University Bloomington
Polk State College
Evergreen Systems February 2008 - Present
BearingPoint, Inc. November 2005 - February 2008
Evergreen Systems, Inc. October 2002 - November 2005
TVWorldwide.com, Inc. January 1999 - November 2001
Gardy-McGrath / TV on the Web 1996 - 1998
Skills
Business Process..., Process Improvement, Budgets, Management Consulting, Business Analysis, Financial Reporting, Change Management, ERP, IT Strategy, Governance, Financial Analysis, Risk Management, Analysis, Business Intelligence
Education
University of Maryland University College 2004 — 2006
M.S., Financial Management & Accounting
University of Mary Washington 1997 — 1999
B.S., Business Administration
Get Efficient, Inc. February 2013 - May 2013
NextGen Healthcare Information Systems July 2006 - September 2012
VIPS-EMDEON March 2005 - July 2006
Evergreen Systems December 1998 - March 2005
Software Spectrum January 1997 - January 1998
BRAEMAR GROUP January 1995 - January 1997
VIPS, INC January 1992 - January 1995
Skills
Healthcare Information..., Process Improvement, EHR, Integration, BPR, ITIL Certified, Staff Development, P&L Responsibilities, Client Service Oriented, Risk Management, Infrastructure..., Client Relationship..., Knowledge Management, Training, Adult Learning Theory, Business Development, Problem Solving, IT Service Management, Customer Service, Help Desk Implementation, Program Management, Ambulatory, Business Process, Business Process..., CRM, Client Services, EMR, HIT, Software Implementation, Software Documentation, Project Management, Practice Management, PMP, P, NextGen, Management, Healthcare, Health Information..., HL7
Education
Stevenson University 1989 — 1991
BS, Liberal Arts and Sciences/Computer Studies, 3.5
Stevenson University 1987 — 1989
Associate of Arts, Business Communications
ADP June 2010 - Present
ADP August 2009 - June 2010
ADP April 2003 - June 2010
Bolt February 1999 - April 2003
Evergreen Systems 1998 - 1999
Kaplan 1995 - 1998
Skills
Databases, Data Warehousing, Microsoft Technologies, Data Migration, Data Center, Capacity Planning, System Architecture, Enterprise Architecture, Technical Architecture, Platform Architecture
Education
Emerson College 1994 — 1996
MA, Business Communications
University at Albany, SUNY 1988 — 1993
BA, Communications
KPMG March 2014 - Present
Evergreen Systems June 2008 - March 2014
Forsythe November 2006 - June 2008
Accenture April 2001 - November 2006
Skills
ServiceNow - Certified..., ServiceNow - Certified..., IT Service Management, Business Process..., Pre-sales, Management, Architectures, Solution Architecture, Professional Services, Architecture, ITIL, Integration, Enterprise Architecture, IT Management, Cloud Computing, Project Management, SDLC, SaaS, IT Strategy, Business Process...
Education
University of Cincinnati College of Business 1995 — 2000
BA, Information Systems/Marketing
2Cimple March 2014 - Present
HP Enterprise Security Services March 2015 - Present
Fruition Partners September 2014 - March 2015
Evergreen Systems March 2013 - August 2014
ResultsPositive February 2012 - December 2012
UnboundID Corp. July 2011 - February 2012
HP Software March 2004 - July 2011
HP Software November 2007 - February 2009
HP March 2004 - November 2007
PeerLogic 1999 - 2004
Skills
SaaS, Enterprise Software, Cloud Computing, Pre-sales, IT Service Management, Solution Selling, Integration, Go-to-market Strategy, ITIL, Strategic Partnerships, Security, Strategy, Sales Enablement, Sales Management, Sales Operations, Business Intelligence, IT Strategy, Business Process..., Business Strategy, Identity Management, Project Portfolio..., Professional Services, Software Industry, HP, Cloud Security, Marketing Strategy, Team Building, Business Alliances, Forecasting, Sales Presentations, Information Security..., Management Consulting, IT Transformation, SDLC, Building Relationships, Data Center, Solution Architecture, Enterprise Architecture, Software Sales, Territory Planning, RFP preparation, Market Research, quota attainment, Risk Management, IT Automation, IT planning and..., Selling, Account Management, ServiceNow
Education
Concordia University Texas
MSCS
University of Oklahoma
BS
Evergreen Systems August 2014 - Present
AT&T December 2005 - August 2014
Arbitron Incorporated June 2002 - December 2005
AT&T March 2001 - June 2002
GE January 2001 - March 2001
IBM Global Services July 2000 - December 2000
Legg Mason Incorporated March 1999 - July 2000
Amerix Corporation March 1997 - March 1999
CSC February 1994 - March 1997
Protologics Corporation January 1993 - February 1994
Skills
Service-Now ITSM, JavaScript, PeopleSoft CRM, PeopleTools, PeopleCode, Visual Basic, IT Service Management, PeopleSoft, SQL, Requirements Analysis, SDLC, Application Development, XML, Integration, ERP, Web Services, Portals, SOA, Enterprise Architecture, ITIL, Agile, C, Software Development, Microsoft SQL Server, CRM, Systems Analysis, Data Migration, SaaS, SOAP, Linux, Web Applications, Managed Services, Virtualization, Change Management
Education
Service-Now 2010 — 2010
Certificate, Administration
Clarify Education Center 1999 — 2000
Certificate, Data Modeling
University of Maryland Baltimore County 1990 — 1992
Bachelor of Science, Computer Science
Hewlett-Packard April 2014 - Present
Evergreen Systems June 2013 - April 2014
HP Software February 2013 - June 2013
HP Software April 2012 - February 2013
HP Software May 2011 - April 2012
HP Software July 2010 - April 2011
Promo's 4 U, LLC November 2006 - July 2010
Skills
Data Management, HP, SaaS, Enterprise Storage, Storage Software, Cloud Computing, Enterprise Backup, Enterprise Search, Enterprise Software, Consultative Selling, Partner Management, Financial Analysis, Solution Selling, Storage, Direct Sales, Software Industry, Virtualization, Disaster Recovery, Demand Generation, Storage Area Networks, CRM, Information Management, Deduplication, Business Intelligence, Software, Strategic Partnerships
Education
University of Alabama 2005 — 2010
B.S Finance, Investment Managent (Economics Minor)
Rallison and Associates May 2015 - Present
Booz Allen Hamilton May 2009 - May 2015
Deltamine Inc. 2014 - 2015
Deltamine Inc. 2014 - 2015
Deltamine Inc. 2014 - 2015
Rallison & Associates 2005 - 2015
deltamine 2014 - 2014
Evergreen Systems July 2008 - February 2009
BMC Software June 2007 - July 2008
National City Bank August 2005 - July 2007
Skills
Change Management, Program Management, ITIL, IT Management, Integration, IT Service Management, Enterprise Software, IT Strategy, Service Management, Public Speaking, Incident Management, Management, Business Process..., Process Improvement, Training, ERP, Employee Training, Configuration Management, Release Management, Information Technology
Education
Georgetown University 2010 — 2011
Change Management Advanced Practitioner, Organization Change Management
Mississippi College 1976 — 1980
BS, Math/Physics
General Motors February 2014 - Present
Pyramid Consulting January 2011 - Present
Evergreen Systems February 2008 - April 2011
Worldspan by Travelport April 1994 - January 2008
Skills
Mainframe, ERP, Databases, SQL, Crystal Reports, SDLC, Integration, Oracle, IT Asset Management, Enterprise Software, Microsoft SQL Server, IT Service Management, Requirements Gathering, HP, MS Project, DB2, Project Management
Education
Atlanta Technical College 2012 — 2014
Certification, Java Programmer
Florida Agricultural and Mechanical University 1981 — 1985
Bachelor's of Science, Data Processing Technology
MicroAutomation April 2012 - Present
Convergys August 2009 - March 2012
Convergys October 2004 - July 2009
iBasis / PriceInteractive June 2000 - September 2004
Evergreen Systems October 1997 - May 2000
McAfee March 1996 - September 1997
Vycor Corporation May 1993 - February 1996
Mercer May 1991 - May 1993
Skills
Product Strategy, Product Management, Product Development, Quality Assurance, Commercial Software, SaaS, Cloud Computing, Call Center, IVR, CTI, Business Intelligence, Databases, Web Development, Problem Solving, Telecommunications, Team Leadership, Usability, User Interface Design, Integration, Requirements Analysis, Project Management, Call Centers, SDLC, Management, Software Development, Leadership, Professional Services
Education
Towson University
B.S., Business Administration
Minte White Elementary School September 2012 - Present
Home February 2011 - Present
Evergreen Systems May 2006 - February 2011
Supercom Inc January 2005 - May 2006
Network Solutions January 2004 - January 2005
Marketing DataComm May 1995 - January 2005
V-One Inc January 1997 - February 1999
Primary Access 1992 - 1994
Verifone 1991 - 1993
Pacific Bell June 1980 - September 1989
Skills
Management, Enterprise Software, Product Marketing, Program Management, SaaS, Cloud Computing, Strategic Partnerships, Professional Services, Product Management, Integration, CRM, Marketing Strategy, Business Development, IT Strategy, Leadership, ITIL, Digital Marketing, Solution Selling, Start-ups, IT Management
Education
University of California, Santa Barbara 1974 — 1975
Masters
University of North Texas 1969 — 1973
BA, English, Spanish
RightStar Systems September 2011 - Present
RightStar Systems January 2009 - September 2011
RightStar Systems September 2003 - January 2009
Evergreen Systems May 1999 - September 2003
Tech Resource Group 1996 - 1999
Ellis Publishing 1995 - 1996
International Journeys 1992 - 1995
Skills
CMDB, Service Desk, IT Service Management, Incident Management, Service Management, ITIL, Configuration Management, IT Asset Management, Sla, IT Management, Service Delivery, IT Operations, Change Management, PMP, Information Technology, SharePoint, Project Management, Knowledge Management, Professional Services, Enterprise Software, BMC Remedy, Cloud Computing, Managed Services, Disaster Recovery, SaaS, Consulting, ITIL Certified, Business Analysis, Software Documentation, Enterprise Architecture, IT Strategy
Education
Colby College 1988 — 1992
BA, German/Business
IT Software Sales Account Executive pursuing services sales opportunities July 2015 - Present
Cigniti Technologies October 2014 - July 2015
Dell March 2014 - July 2014
HP Software November 2010 - February 2014
Evergreen Systems March 2008 - November 2010
RCM Technology March 2007 - February 2008
Top View Consulting May 2006 - March 2007
Oracle Corporation May 2005 - May 2006
Wave Consulting Group February 2003 - January 2005
IPNet Solutions/Inovis September 2000 - January 2003
Skills
Asset Managment, Professional Services, Cloud Computing, Enterprise Software, SaaS, Solution Selling, IT Strategy, Account Management, Services Costing, Enterprise Security and..., Business Intelligence, Business Strategy, Integration, ERP, Business Development, CRM, Strategy, Change Management, Data Center, Managed Services, Program Management, Competitive Analysis, Consulting, Strategic Partnerships, Sales, Business Planning, IT Management, Direct Sales, Asset Management, IT Service Management, Management Consulting, Management, Security, B2B, Sales Operations, Go-to-market Strategy, ITIL, Outsourcing, Cross-functional Team..., Business Alliances, Pre-sales, Sales Enablement, Channel Partners, Lead Generation, Networking, Information Technology, Partner Management, HP, Salesforce.com, Vendor Management
Education
Pepperdine University
BS, Business
Vivint August 2015 - Present
R&B Investment Group June 2014 - Present
DataReef January 2014 - August 2015
MoneyDesktop April 2012 - January 2014
Affinity Amp July 2011 - April 2012
BYU-Idaho April 2011 - July 2011
Evergreen Systems September 2010 - December 2010
Skills
JavaScript, PHP, Android, Mobile Applications, Objective-C, Java, XHTML, XML, MySQL, HTML 5, iOS development, Eclipse, SQL, CSS, Git, Subversion, Databases, WordPress, Object Oriented Design, Java Enterprise Edition, JavaBeans, MarkLogic, XSLT, XPath, Data Warehousing, OLAP, OLTP, Software Architectural..., JSON, REST, Web Development, AJAX, Linux, UML, ETL, Software Design, HTML, Programming, MVC, C, Xcode, Software Engineering, Cocoa, OOP, Core Data, Core Animation, Core Graphics
Education
Brigham Young University - Idaho 2009 — 2012
Bachelor of Science, Applied Computer Science
iSIGHT Partners February 2014 - Present
Xceedium April 2011 - January 2014
PMB Consulting February 2007 - April 2011
XTS 2005 - 2009
MSI (McBride Sabbatical Inc.) July 2006 - February 2007
Scalable Software September 2005 - June 2006
META Security Group April 1999 - September 2005
Evergreen Systems 1999 - 2005
META Group (Now Gartner Group) September 1992 - April 1999
Travelers Insurance 1987 - September 1992
Skills
Information Technology, Software, Marketing, IT Operations Management, Enterprise Software, SaaS, Cloud Computing, Professional Services, Security, Strategic Partnerships, Information Security, Software Development, Product Management, Virtualization, Identity Management, Business Strategy, Solution Development, Solution Selling, Business Development, Computer Security, Program Management, Analytics, Product Marketing, Start-ups, IT Management, Strategy, Go-to-market Strategy, Leadership, Management, Executive Management, Management Consulting, Consulting, Demand Generation, CRM, Outsourcing, Networking, Marketing Strategy
Education
Keene State College 1982 — 1986
BS
Keene State College 1982 — 1986
AS
Accenture October 2014 - Present
VoiceMatch™ July 2012 - Present
Evergreen Systems December 2013 - September 2014
Pacific Gas and Electric Company September 2012 - May 2013
CareFusion February 2010 - March 2012
Pacific Gas and Electric Company March 2007 - June 2009
First American Title September 2004 - March 2007
Kaiser Permanente Information Technology March 2001 - September 2004
Skills
ITIL, Telecommunications, Infrastructure, Process Improvement, Change Management, Vendor Management, Business Process..., Incident Management, Problem Management, Configuration Management, IT Strategy, IT Service Management, SDLC, Project Portfolio..., Data Center, Software Documentation, Project Planning, Testing, Governance, Information Technology, Service Delivery, ServiceNow, Mobile Applications, Mobile Phone Apps, Integration, SharePoint, Service Management, Outsourcing, ITIL Certified, Mobile Product..., Mobile Marketing, Mobile Design, Mobile Project..., Resource Management, Release Management, Change Advisory Board, System Deployment, Service-Now, PMO
Education
San Diego State University-California State University 1998 — 2000
Bachelor of Science
Evergreen Systems April 2014 - Present
Evergreen Systems April 2011 - April 2014
JDSU November 2008 - December 2010
TriGeo Network Security July 2007 - May 2008
Special Dive Service (SDS) - Washington, DC & Palm Beach, FL 2006 - 2008
Wyndham Vacation Ownership - Orlando, FL 2006 - 2006
Bluefire Security Technologies - Baltimore, MD 2004 - 2006
Lipper (Reuters) - New York, NY 2001 - 2002
Net2000 Communications - Herndon, VA 1998 - 2001
Cable & Wireless (CWI) - Vienna, VA 1994 - 1998
Skills
Online Communications, Marketing Communications, Marketing Strategy, Social Media, Social Media Marketing, Print Management, Content Management, Event Management, Event Planning, Corporate Communications, Corporate Branding, Corporate Events, Corporate Identity, Advertising, Promotions, Website Promotion, Social Promotion, Marketing Copy, Copywriting, SEO copywriting, Web Content, Content Development, Content Strategy, Web Content Management, Website Development, Websites, Marketing, Brand Development, Brand Management, Salesforce.com, Cross-functional Team..., Start-ups, Management, Trade Shows, Public Relations, Program Management, Strategic Partnerships
Education
Vassar College 1986 — 1989
Bachelor of the Arts
Tulane University 1985 — 1986
Williston-Northampton School 1982 — 1985
EEI Communications
Parsons School of Design
KPMG US February 2015 - Present
Evergreen Systems June 2012 - January 2015
Aviva Life Insurance Company September 2010 - May 2012
Alliance Technologies February 2008 - August 2010
Banamex April 2006 - February 2008
InfoWare Servicios en Tecnología e Ingeniería de Información S.C. June 2004 - April 2006
TeleTech September 2003 - February 2004
MACROSERVICIOS DE MEXICO May 2003 - July 2003
Skills
Project Management, ITIL, ITIL v3 Foundations..., PMP, Business Process, Business Process..., BMC Remedy, Information Technology, Change Management, Analysis, Team Leadership, Service Delivery, IT Service Management
Education
Universidad de La Salle Bajío, A.C. 2001 — 2003
Master's Degree, Business Administration
Unviersidad Iberoamericana 1997 — 2001
Bachelor's Degree, Informatic Systems and Computation
The Church of Jesus Christ of Latter-day Saints - Human Resources June 2015 - Present
CGPC Inc. October 2013 - June 2015
Evergreen Systems 2006 - October 2013
BMC Software September 2004 - June 2006
Independence Blue Cross 2002 - 2004
Fleet Bank (Formerly Summit Bank) 2000 - 2002
Net.Works (Later merged with Evergreen Systems Inc.) 1999 - 2000
Skills
Client Automation,..., Radia, HP CAE, SaaS, MSI, ITIL, HP, Servers, IT Strategy, Service Management, Integration, IT Service Management, Software Documentation, Enterprise Architecture, Cloud Computing, Operating Systems, Troubleshooting, Enterprise Software, Architectures, Management, Software Installation, IT Operations, IT Management, System Deployment, Service Delivery, Disaster Recovery, Solution Architecture, Information Technology, Consulting, System Administration, Professional Services, Radia, Service-Now, Automation
Education
Arizona State University 1993 — 1997
Bachelor's degree, Elementary Education and Teaching
Latitude 36, Inc. 2014 - Present
Integrity Consulting 2013 - 2014
Latitude 36, Inc. 2011 - 2013
Evergreen Systems 2010 - 2011
Nefsis 2007 - 2011
Datasmith Consulting Services, Inc. 1994 - 2011
Sempra Energy 1991 - 1997
Sydeny Electric 1990 - 1991
Skills
SHRM-CP, Talent Acquisition, Consulting, Internet Recruiting, Recruiting, Technical Recruiting, Information Technology, Staffing Services, Benefits Negotiation, Management, Interviews, Contract Recruitment, Business Development, Leadership, Applicant Tracking..., Temporary Placement, Screening, Networking, Sourcing, Professional Services, Project Management, Executive Search, College Recruiting, Program Management, Sales, SDLC, Human Resources, Training, Cold Calling, Vendor Management, Permanent Placement, Finance, Staff Augmentation, IT Recruitment, Temporary Staffing, Talent Management, Screening Resumes, Business Analysis, CRM, Building Relationships, RPO, Mortgage Lending, Business Networking, Onboarding, Business Process, Search, Hiring, Utility Industry, Resource Management, Outsourcing
Education
Northeastern University
Bachelor of Science, Business Administration; Finance and Insurance
Concord-Carlisle High School
CurveCommerce June 2011 - Present
Stoney Arch Technology January 2010 - Present
Best Way Technologies January 2009 - June 2011
eOneGroup / Micros Retail Systems April 2000 - September 2008
MHA Software Services 1989 - 2000
Evergreen Systems September 1985 - August 1989
Skills
Executive Management, Integration, E-commerce, ERP, Management Consulting, Web Applications, Customer Relations, Strategic Planning, Requirements Analysis, Contract Negotiation, Planning, Start-ups, Analysis, Software Development, Consultancy, Project Management, Consultants, Project Planning, Management, Solution Selling, Process Improvement, Entrepreneurship, Vendor Management, Business Analysis, Product Management, Cloud Computing, SaaS, Team Building, Account Management, Business Development, Software Project..., Business Intelligence, Customer Service, Professional Services, Enterprise Software, Leadership, Sales, Marketing, Strategic Partnerships, Retail, CRM, Cross-functional Team..., Multi-channel Marketing, Lead Generation, Salesforce.com, Integrated Marketing, Analytics, Business Strategy, Product Marketing, B2B
Education
Northwest Missouri State University 1982 — 1985
BS, Accounting & Finance
Wipro Technologies July 2013 - Present
Evergreen Systems January 2013 - May 2013
Hewlett Packard February 1999 - June 2012
Hewlett-Packard February 2006 - September 2007
Hewlett-Packard February 2005 - February 2006
Hewlett-Packard September 2000 - February 2005
Hewlett-Packard May 1998 - September 2000
Hewlett-Packard March 1995 - March 1998
Hewlett-Packard February 1990 - March 1995
IBM February 1989 - November 1989
Skills
Organizational..., Account Management, Customer Relationship..., Supply Chain Management, Change Management, Program Management, Project Management, Personnel Management, SAP Inventory Management, Escalations Management, Business Process..., Business Performance..., Performance Management, Business Analysis, Business Strategy, Data Analysis, Data Mining, Support Services..., Risk Management, Cloud Computing, Networking, SaaS, ITSMF, Business Intelligence, Business Intelligence..., Offshore Management, HP, IT Service Management, ITIL, Visio, Data Center, SDLC, SharePoint, Management, Leadership, Storage, Testing, PMO, Servers, Managed Services, Technical Support, Unix, Analysis, Troubleshooting, Service Management, Information Technology, Microsoft SQL Server, Service Delivery, Vendor Management, Resource Management
Education
Kennedy Western University 2004 — 2006
Doctor of Philosophy (Ph.D.), Management Information Systems, 3.5
Regis University 2002 — 2004
Master of Science (M.S.), Computer Information Technology, 3.67
Regis University 1998 — 2001
Bachelor of Science (B.S.), Computer Information Systems, 3.5
Aims Community College 1995 — 1998
Associate of Arts (A.A.), Liberal Arts
Accelerite June 2014 - Present
mindSHIFT Technologies, Inc. October 2013 - June 2014
Evergreen Systems February 2011 - October 2013
Comtech Services Inc. March 2010 - February 2011
Network Referral Group 2008 - 2011
TCT Computing Group, Inc. May 2009 - September 2009
KTL Solutions, Inc. April 2008 - March 2009
TMA Resources April 2002 - April 2008
XPAND Corp 2001 - 2002
WebSurveyor Corporation 2000 - 2001
Skills
Solution Selling, Lead Generation, Non-profits, Sales Management, Sales, CRM, SaaS, Enterprise Software, Direct Sales, Program Management, Leadership, Strategy, Start-ups, Data Center, Business Analysis, Business Development, Management, Sales Process, Professional Services, Consulting, Project Management, Marketing
Education
Loyola University Maryland 1977 — 1981
BA, English & Communication Arts
Loyola University Maryland
Bachelor of Science (BS), English & Communication Arts
UMT Consulting Group February 2014 - Present
Magic Hat Consulting January 2012 - February 2014
Evergreen Systems September 2010 - January 2012
PM Solutions / PM College April 2001 - August 2010
Ernst & Young 2000 - 2001
Deluxe Corporation 1989 - 2000
Skills
Sales Management, Direct Sales, International Sales, Project Portfolio..., Project Execution, Organizational Change, Opportunity Assessments, New Business Development, Relationship Development, Generating Revenue, Client Relationship..., Account Management, Governance, Growing Companies, Growing Sales, Growing Revenue, Team Building, Business Strategy, Change Management, Coaching, Hiring, ITIL, Key Account Management, Team Leadership, Program Management, Negotiation, Organizing, Problem Solving, Project Delivery, IT Service Management, Asset Management, Process Automation, System Automation, Demand Management, Resource Management, Thought Leadership, Process Improvement, Mentoring, Staff Development, Business Process..., Professional Services, Project Management, CRM, Management Consulting, Sales, Cross-functional Team..., Business Transformation, Enterprise Software, Vendor Management, PMO
Education
Gettysburg College 1985 — 1989
BA, Philosophy
Penncrest High School 1982 — 1985
High School Diploma
BAE Systems November 2008 - Present
Merlin International May 2006 - November 2008
Evergreen Systems September 2001 - May 2006
SupportSoft August 1999 - September 2001
Compaq Computer Corporation July 1997 - July 1999
Global Management Systems Incorporated July 1994 - July 1997
Skills
ITIL, Configuration Management, IT Service Management, PMP, Outsourcing Solutions, Service Improvement, Analysis, Program Management, CMDB, Outsourcing, Systems Engineering, Service Delivery, Integration, Service Desk, Enterprise Software, Enterprise Architecture, Leadership, IT Transformation, IT Strategy, IT Management, Business Process..., Process Improvement, Information Technology
Education
Southern New Hampshire University 1989 — 1991
BS, General Business Studies
Bitdefender June 2014 - Present
WatchGuard Technologies April 2006 - April 2014
MailFrontier August 2002 - April 2006
Tumbleweed Communications April 1998 - July 2002
Evergreen Systems September 1994 - April 1998
Triton Technologies March 1985 - September 1994
Skills
DLP, Encryption, Internet Security, Sales Operations, Sales, Sales Management, Channel Partners, Managed Services, Firewalls, Channel Sales, Messaging, Hardware, Solution Selling, Security, Cloud Computing, SaaS, Direct Sales, Virtualization, Data Center, Network Security, VMware, Networking, Storage, Channel, Cisco Technologies, Sales Process, Go-to-market Strategy, Information Security, Disaster Recovery, Salesforce.com, IPS, Enterprise Software, Lead Generation, VPN, VoIP, Partner Management, Unified Communications, Product Management, Business Alliances, Business Development, CISSP, Sales Enablement, Start-ups, Account Management, Professional Services, Demand Generation, New Business Development, Resellers, Closing Abilities, CRM
Education
Monmouth University 1983 — 1984
9 credits towards my MBA, MBA
Jacksonville University 1978 — 1981
BS, Economics, 3.3
ServiceNow - The Enterprise IT Cloud Company June 2014 - Present
ADM Consulting Solutions June 2006 - June 2014
AT&T May 2003 - June 2006
Evergreen Systems April 2001 - May 2003
Skills
ITIL, Integration, IT Asset Management, IT Service Management, HP, CMDB, Solution Architecture, System Deployment, Software Asset..., Enterprise Architecture, HP Openview, SQL, Testing, Oracle, HP Asset Manager, Strategy, IT Strategy, HP Connect.it, Barcode Technology, IT Management, Professional Services, Software Integration, Enterprise Software, Business Process, SaaS, Cloud Computing, Service Management, SDLC
Education
Bradley University 1995 — 1999
Bachelor of Science, Management Information Systems
Casey-Westfield High School
Citi September 2014 - Present
Evergreen Systems March 2011 - September 2014
Citi April 2008 - March 2011
HP November 2005 - April 2008
Hewlett Packard 2005 - April 2008
Peregrine Systems 2006 - 2008
Peregrine Systems 2006 - 2008
Peregrine Systems / HP 2005 - 2008
ACS 1998 - 2001
Affiliated Computer Services, Inc 1998 - 2001
Skills
IT Asset Management, CMDB, IT Service Management, HP, ITIL, Service Management, Solution Architecture, Professional Services, IT Strategy, IT Operations, Incident Management, IT Management, Cloud Computing, Integration, Strategy, Enterprise Software, Service Delivery
Education
University of Louisiana at Lafayette 1995 — 1998
mba
Wayne State University 1986 — 1991
BS, German
Evergreen Systems October 2012 - May 2013
Solutions3 April 2010 - October 2012
Intact Technology December 2008 - April 2010
Melillo Consulting December 2004 - June 2008
Talog Consulting Service January 2004 - January 2005
Virtus Partners 2004 - 2004
Forsythe 2001 - 2002
Visalign 1996 - 2000
Visalign / Forte Systems 1995 - 2000
Forte Systems 1995 - 1996
Skills
IT Service Management, Configuration Management, Service Design, HP, HP Openview, ITIL, Cloud Computing, IT Management, Incident Management, IT Strategy, CMDB, Integration, Process Improvement, Solution Architecture, Change Management, Enterprise Software, Virtualization, Systems Management, Pre-sales, VMware, Process Engineering, Enterprise Architecture, IT Operations, SiteScope, Perfmon, Service Catalog, Data Center, Service Management, Professional Services, Disaster Recovery, Management, Information Technology
Education
Penn State University 1987 — 1989
EET
Experis March 2015 - Present
Evergreen Systems June 2010 - January 2015
Accenture June 2002 - May 2010
Skills
IT Strategy, IT Service Management, IT Management, ITIL, Project Portfolio..., Professional Services, Vendor Management, Integration, PMO, Outsourcing, Service Delivery, Process Engineering, Governance, Program Management, Business Process..., Project Management, Process Improvement, Cloud Computing, Requirements Analysis, Enterprise Software, IT Operations, PMP, Change Management, Management Consulting, Business Development, Strategic Planning, Business Strategy, Cerner, Healthcare Information..., Pre-sales, Virtualization, Business Service..., Data Center Technology..., Pre-Sales Consulting, Service-now.com
Education
Coastal Carolina University 1992 — 1998
Double BA
Evergreen Systems January 2012 - Present
Weyerhaeuser 2007 - June 2012
Franklin Pierce High School November 1995 - February 2011
Weyerhaeuser 2004 - 2007
Weyerhaeuser 2002 - 2004
Weyerhaeuser 2001 - 2002
Skills
ITIL, Negotiation, Business Intelligence, Vendor Management, IT Strategy, Business Analysis, Cross-functional Team..., Process Improvement, Governance, Project Management, Enterprise Architecture, Incident Management, Software Project..., Management, Outsourcing, IT Service Management, SDLC, PMP, IT Operations, Leadership, Solution Architecture, Visio, SharePoint
Education
Pacific Lutheran University - School of Business 1995 — 2000
Bachelor of Business Administration, Business
Lowe's Home Improvement February 2014 - Present
Evergreen Systems June 2012 - February 2014
DineEquity, Inc. January 2011 - June 2012
Carhartt August 2009 - March 2012
Payless ShoeSource 1984 - 2009
Skills
Vendor Management, Project Management, Offshoring, Process Improvement, IT Strategy, Unix, IT Service Management, Service Management, Java, IT Management, Program Management, Troubleshooting, Business Analysis, Data Analysis, Team Building, Strategy, SDLC, Requirements Analysis, Project Portfolio..., Change Management, Business Intelligence, Data Center, Disaster Recovery, Enterprise Architecture, IT Transformation, ITIL, Infrastructure, Integration, Leadership, Management, Operations Management, SharePoint, Software Documentation
Education
MBA 1991 — 1993
Rockhurst University 1990 — 1993
MBA
Saab North America October 2010 - Present
Harris Williams & Co. 2010 - 2011
Simplicity October 2007 - March 2010
Verizon Business October 2009 - January 2010
Flight Holdings February 2007 - September 2008
Evergreen Systems 1997 - 2007
Skills
Marketing, Blogging, Aviation, Web Marketing, IT Management, SEO, Cloud Computing, Program Management, Integration, Project Management, Technical Writing, Team Leadership, Business Development, Team Building, ITIL, Strategic Planning, Process Improvement, Requirements Analysis, Change Management, Business Strategy
Education
Harrisburg Area Community College 1995 — 1997
Graphics Design
Art Institute of Pittsburgh 1994 — 1995
Computer Animation
Rexam Beverage Cans August 2014 - Present
Intact Technology September 2012 - August 2014
Evergreen Systems January 2011 - September 2012
HCSC October 2009 - December 2010
Health Care Service Corporation March 2006 - October 2009
Health Care Service Corporation December 1997 - March 2006
Skills
Infrastructure, Solution Architecture, ITIL, Enterprise Architecture, IT Service Management, IT Management, Data Center, Configuration Management, IT Operations, IT Strategy, Leadership, Business Continuity, Disaster Recovery, Process Improvement, Service Management, Virtualization, VMware, Project Management, Visio, Servers, Windows Server, Integration, Storage Area Networks, Vendor Management, Management, SDLC, System Administration, HP, PMP, Security, Service Delivery, Incident Management, System Deployment, PMO
Education
Southern Illinois University, Carbondale 1986 — 2001
Bachelor of Science (BS), Technical Resource Management
Booz Allen Hamilton July 2012 - Present
Celerity April 2010 - July 2012
Evergreen Systems November 2007 - April 2010
IBM Global Business Services 2001 - 2007
IBM 2001 - 2006
U.S. House of Representatives October 1999 - August 2001
Skills
IT Service Management, IT Strategy, Business Process..., Program Management, Requirements Analysis, SDLC, PMP, ITIL, Process Improvement, PMO, Project Management, Business Process, IT Management, Project Portfolio..., Software Project..., Enterprise Software, Leadership
Education
Saint Lawrence University 1994 — 1998
Bachelor of Arts (BA), Sociology and Government
Gould Academy 1990 — 1994
Diploma
Gould Academy
JK Moving Services 2015 - Present
Evergreen Systems 2010 - 2015
Evergreen Systems 2005 - 2010
Evergreen Systems 2004 - 2005
Editech Staffing 1999 - 2004
Editech Staffing 1996 - 1999
Editech Staffing 1994 - 1996
Skills
Professional Services, Salesforce.com, Marketing, Enterprise Software, Lead Generation, Hubspot, Editing, Web Content, Proofreading, Desktop Publishing, Marketing Communications, Microsoft Office, HubSpot, Cloud Computing, Process Improvement
Education
Radford University 1990 — 1994
Bachelor's Degree, Journalism/Public Relations
George Mason University
Prudential Financial November 2012 - April 2013
Hudson Robotics, Inc. September 2011 - September 2012
DeltaSoft, Inc. February 2002 - June 2011
Evergreen Systems August 1998 - June 2001
Db Tech / WebSci Technologies February 1994 - June 1998
Skills
Java, XML, JavaScript, JSP, Databases, C#, VBA, SQL, SQL*Plus, SQL Server
Education
New Jersey Institute of Technology 1988 — 1994
B.S., Computer and Information Sciences
HP Enterprise Services January 2013 - Present
Evergreen Systems October 2011 - June 2012
Accenture January 2005 - October 2011
Accenture June 2001 - January 2005
Accenture January 1997 - June 2001
Skills
Project Portfolio..., PPM, PMP, IT Governance, Program Management, HP, Outsourcing, Process Engineering, Problem Solving, Management Consulting, Microsoft Office, IT Strategy, IT Management, PMO, Project Implementation, Team Leadership, Business Process, Governance, Vendor Management, Project Management, Resource Management, SDLC, IT Service Management, Business Process..., Business Analysis, Requirements Gathering, Project Planning, Service Management, Software Project..., ITIL, Integration, SharePoint, Enterprise Architecture, Service Delivery, Business Intelligence, Pre-sales, Solution Architecture, ERP
Education
Oklahoma State University 1980 — 1982
Bachelor Science, Accounting
Northern Oklahoma College 1978 — 1980
Associate of Science (A.S.), Accounting and Business/Management
Medford Public Schools 1967 — 1978
BNY Mellon September 2015 - Present
Wipro Technologies January 2011 - September 2015
BMC Software March 2008 - December 2010
Evergreen Systems November 2005 - December 2007
IDL Solutions, Inc. August 1999 - September 2005
Skills
Cloud Computing, datacenter..., BMC CLM, HP CSA, Micosoft SCCM 2012, Private Cloud, Hybrid Cloud, IaaS, PaaS, vCloud, ITIL, Integration, Enterprise Software, Solution Architecture, Virtualization, Data Center, Storage, Enterprise Architecture, Pre-sales, CMDB, Requirements Analysis, SDLC, Software Project..., IT Service Management, Unix, Agile Methodologies, IT Strategy, SaaS, Software Development, Outsourcing, Service Delivery, Managed Services, Testing
Education
University of Madras 1994 — 1997
Master of Computer Applications (MCA), Computer Programming, Specific Applications
Andhra University 1991 — 1994
Bachelors, Computer Science
Frontlets LLC/RightXperience Inc August 2004 - Present
Evergreen Systems 1999 - 2004
PricewaterhouseCoopers 1994 - 1998
Siemens Enterprise Communications May 1992 - April 1993
Skills
IT Service Management, Strategic Planning, ITIL, Configuration Management, IT Strategy, CMDB, Integration, Incident Management, Security, Problem Management, Service Management, Consulting, Change Management, SDLC, IT Management, Solution Architecture, Enterprise Architecture, CRM, Service Delivery, Management, HP, Pre-sales, IT Operations, Enterprise Software, Cloud Computing, Professional Services
Education
Aberystwyth University 1993 — 1994
M.Sc, Computer Science
University of Nigeria 1985 — 1990
Bachelors in Engineering, Electronic Engineering
Bayer HealthCare November 1996 - Present
Rapid Micro Inc November 1996 - May 1998
Evergreen Systems March 1994 - November 1996
Dublin Group September 1992 - January 1994
Skills
Cisco IOS, Cisco Switches, Cisco routers, Project Coordination, Project Planning, Project Implementation
Education
Geotrain 2000 — 2002
CISCO Router Configuration, Resource Manager, CWSI, LAN Switching, Distributed Sniffer
Computer Learning Center 1991 — 1992
Certificate, Programming, LAN Technologies
College of Marin 1987 — 1988
General Education
AMA
Best Practices for Multi-Project Manager, Business Across Borders, Communicate with Diplomacy, Tact
PMP
Project Management
independent September 2011 - September 2012
La Tasca USA October 2010 - July 2011
MicroStrategy July 2002 - January 2009
Evergreen Systems January 2000 - July 2002
Aramark March 1999 - November 1999
Doubletree Hotel May 1997 - March 1999
Education
George Mason University
Bachelor of Science, Marketing
Johns Hopkins University
Marketing
Hewlett-Packard February 2015 - Present
Evergreen Systems January 1997 - January 2015
United States Air Force April 1972 - September 1992
Skills
Solution Architecture, IT Asset Management, ITIL, Linux, Configuration Management, ServiceNow..., Enterprise Software, Incident Management, HP, Cloud Computing, IT Strategy, Integration, IT Service Management, IT Management, Asset Management, Consulting, Requirements Analysis, Service Management
Education
Community College of the Air Force 1986 — 1992
Associate's Degree, Air Traffic Controller
Contact Solutions March 2014 - Present
Contact Solutions May 2012 - April 2014
Contact Solutions Inc. December 2010 - May 2012
XO Communications May 2009 - August 2010
Merlin International December 2007 - July 2008
Evergreen Systems January 1997 - February 2007
Global Management Systems, Inc. October 1993 - January 1997
Rite Aid December 1992 - October 1993
Skills
Project Management, Customer Experience, Continuous Improvement, Program Management, Process Improvement, Vendor Management, Integration, Telecommunications, Cross-functional Team..., Cloud Computing, Business Process..., Call Center, PMP, Change Management, Team Leadership, SaaS, Professional Services, Enterprise Software, Process Engineering, Team Building, Product Management, Business Development, Call Centers, Outsourcing, CRM, Business Intelligence
Education
Embry-Riddle Aeronautical University 1987 — 1989
MS
University of New Hampshire 1979 — 1982
BS/EE
Evergreen Systems May 2014 - Present
TGC-Global, Inc. May 2013 - May 2014
Shaw Floors March 2010 - April 2013
Shaw Floors July 2007 - March 2010
Shaw Floors February 2006 - July 2007
Intelligent Systems and Networking (ISN) March 2002 - February 2006
BlueCross BlueShield of Tennessee August 2001 - January 2002
Skills
Help Desk Support, Active Directory, Troubleshooting, Process Improvement, Integration, Project Management, System Administration, Automation, Computer Hardware, Team Leadership, Virtualization, Process Engineering, ITIL, IT Service Management, Service-Now, ITIL v3 Foundations..., Business Process..., Cloud Computing, Enterprise Architecture, IT Strategy, IT Operations, Requirements Analysis, System Deployment, Technical Support
Education
Southern Polytechnic State University
Master of Business Administration (M.B.A.)
Southern Polytechnic State University 1995 — 2000
B.S., Computer Engineering Technology
Toastmasters International 2004 - Present
Landrum Human Resouces November 1999 - Present
Landrum Professional Employer Services, Inc. 1999 - Present
Evergreen Systems 1995 - 1999
Skills
Public Speaking, Customer Service, Microsoft Office, Employee Relations, Microsoft Excel, Recruiting, Access, Strategic Planning, Temporary Placement, Event Planning, HRIS, Benefits Administration, Employee Training, Technical Training, Systems Management
Education
Pensacola State College
Mass Communications, Broadcasting, TV Production
Retired July 2008 - Present
Evergreen Systems August 1998 - August 2002
News USA August 1996 - August 1998
Loudoun Times-Mirror January 1990 - April 1995
Skills
Blogging, Editing, Books, Proofreading, Public Relations, Newsletters, Publishing, Event Planning, Copy Editing, Newspapers, Freelance Writing, Feature Articles, Journalism, Publications, Creative Writing, Copywriting, Editorial, Press Releases
Education
Bridgewater State University
Northern Virginia Community College
Wake County November 2013 - Present
Wake County May 2010 - November 2013
Wake County August 2005 - May 2010
Wake County August 2003 - August 2005
Evergreen Systems April 2002 - August 2003
Siemens Business Services January 1998 - April 2002
Nobody Beats the Wiz 1995 - 1997
Skills
Project Management, Team Leadership, Leadership Development, Management, Process Improvement, Business Strategy, Business Intelligence, Business Analysis, Strategic Planning, ERP, Leadership, Budgets, Project Portfolio..., Project Planning, Policy, Government, Community Outreach, Public Speaking, Program Management
Education
Rutgers, The State University of New Jersey-New Brunswick 1988 — 2003
Bachelor of Arts (B.A.), Philosophy / English