Excell Agent Services

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Excell Agent Services Employees

Employee
Years
Job
Industry
Allen Hixson Allen Hixson Fairfax, Virginia Details
Allen Hixson's Excell Agent Services Experience June 1986 - August 2004
Job Senior System Analyst at General Dynamics Information Technology
Industry Defense & Space
Experience
General Dynamics Information Technology  July 2014 - Present
General Dynamics C4 Systems  October 2004 - Present
United States Air Force  April 1981 - March 2008
Excell Agent Services   June 1986 - August 2004
PCS Health Systems  February 1992 - June 1996

Skills
Systems Engineering, Network Administration, Software Engineering, Program Management, Budget Proposals, Contract Management, Management, Technical Hiring, Field Service..., Teaching Adults, Military, Electronics Repair, VMware, SharePoint, Server 2000-2008, SQL, COBOLII, Fortran 95, Earned Value Management, Testing, Troubleshooting, System Architecture, Security Clearance, Integration, Windows Server

Education
University of Nebraska at Omaha   1986 — 1989
Bachelor of Science (BS), Computer Science

Laramie Senior High School   1977 — 1979
High School Diploma

James Supinski James Supinski Cocoa, Florida Details
James Supinski's Excell Agent Services Experience March 1999 - March 2005
Job Public Safety Telecommunicator
Industry Law Enforcement
Experience
TeleTech  August 2015 - Present
City of Cocoa  November 2005 - February 2014
Excell Agent Services   March 1999 - March 2005

Skills
Public Safety, Enforcement, Emergency Management, Police, Government, Emergency Services, Microsoft Office, Microsoft Excel, Communication, Telecommunications, Training, Computer Aided Dispatch, NIMS, Spreadsheets, IS-700, IS-100, Law Enforcement

Education
Eastern Florida State College   1999 — 2003
Elementary Education and Teaching

Collin College   1995 — 1997
Criminal Justice/Law Enforcement Administration

Ben Selph Ben Selph Castle Rock, Colorado Details
Ben Selph's Excell Agent Services Experience January 1995 - January 2000
Job Implementation Manager at Cigna HealthCare
Industry Hospital & Health Care
Experience
Cigna HealthCare  October 2001 - Present
Bally Total Fitness  June 1996 - June 2000
Excell Agent Services   January 1995 - January 2000

Skills
Healthcare, HIPAA, Healthcare Information..., Managed Care, Medicare, Process Improvement, Health Insurance, Healthcare Management, Medicaid, EHR, Hospitals, SDLC

Education
University of Phoenix   2003 — 2004
Business Administration and Management, General

University of Nevada-Las Vegas   1993 — 1995
Business Administration and Management, General

Maggie Vallecillos Maggie Vallecillos Phoenix, Arizona Area Details
Maggie Vallecillos's Excell Agent Services Experience December 1994 - June 2001
Job Project Control Coordinator at Ford Motor Credit Company
Industry Automotive
Experience
Ford Motor Credit Company  October 2014 - Present
Ford Motor Credit Company  October 2013 - October 2014
Ford Motor Credit Company  December 2011 - April 2014
Ford Motor Credit Company  June 2001 - November 2011
Excell Agent Services   December 1994 - June 2001

Skills
Process Improvement, Credit, Portfolio Management, Banking, Call Center, Accounts Receivable, Credit Cards, Operations Management, Executive Management, Risk Management, Vendor Management, Credit Risk, Management, Finance, Financial Services, Call Centers, Forecasting, Team Building, Customer Satisfaction, Credit Analysis, Loans, Relationship Management, Financial Analysis, Analysis, Strategic Planning, Leadership, Customer Service, Team Leadership, Business Development

Education
University of Phoenix
Business Management

Mesa Community College

Kathy Brand Kathy Brand Phoenix, Arizona Area Details
Kathy Brand's Excell Agent Services Experience January 1998 - January 2012
Job Owner at Tower Safety & Instruction
Industry Computer Networking
Experience
Tower Safety & Instruction   November 2013 - Present
Comtech Global   January 2012 - 2014
Excell Agent Services   January 1998 - January 2012
Lucent Technologies Installer   January 1997 - January 2003
AT&T  January 1988 - January 1997

Skills
Software Installation, Vendor Management, Routers, VoIP, GSM, Switches, Wireless, Cisco Technologies, Customer Service, LTE, Computer Hardware, Telecommunications, Microsoft Exchange, Sales Management, Cellular Communications, ISDN, New Business Development, Project Planning, Fiber Optics, Cisco Routers, Friendly Personality, Contract Negotiation, Appearances, T1, Program Management, RF

Education
Hawaii Pacific University   1987 — 1990
Computer Science, 3.8

MCC for CCNA certification
Network Ceritfications

Manzano

Shannon Thielke Shannon Thielke Orange County, California Area Details
Shannon Thielke's Excell Agent Services Experience June 1996 - October 2001
Job Director, Relocation Services at Odyssey Relocation Management
Industry Human Resources
Experience
Odyssey Relocation Management  October 2014 - Present
Odyssey Relocation Management  April 2010 - Present
Paragon Relocation Resources  July 2004 - November 2009
Chamness Relocation Services  August 2003 - April 2004
JPMorgan Chase  October 2001 - August 2003
Excell Agent Services   June 1996 - October 2001

Skills
Corporate Relocation, Relocation, Global Mobility, Destination Services, Expatriate Management, Real Estate, Employee Relations, Account Management, Vendor Management, Policy, Certified Relocation..., Customer Service, Leadership, Management, Selling, Team Building, Training

Education
Arizona State University   1997 — 2003
Bachelor of Fine Arts (BFA), Drawing

REVEI   2006 — 2007
Real Estate License, Real Estate

LaShonda Jackson LaShonda Jackson Melbourne, Florida Details
LaShonda Jackson's Excell Agent Services Experience November 1996 - August 1998
Job Aftermarket Specialist at Ricoh Americas Corporation
Industry Information Technology and Services
Experience
Ricoh Americas Corporation  June 2002 - Present
Excell Agent Services   November 1996 - August 1998

Skills
Solution Selling, Salesforce.com, Account Management, Sales Process, Managed Services, SaaS, Direct Sales, Document Management, Cloud Computing, Enterprise Software, Professional Services, New Business Development, Business Analysis, Process Improvement, Project Management, Sales Management, B2B, Management, Sales, Managed Print Services

Education
Florida Metropolitan University   1998 — 2000
Associate's degree, Business Administration and Management, General

Rockledge High School   1990 — 1993
General Studies, 12th

Kim Felice Kim Felice Phoenix, Arizona Area Details
Kim Felice's Excell Agent Services Experience December 1997 - November 2003
Job Workforce Manager (VMC Consulting) and Director of Membership at NICE User Group (NUG)
Industry Outsourcing/Offshoring
Experience
VMC  October 2010 - Present
NICE Systems  2012 - 2014
Stream Global Services  July 2009 - October 2010
US Airways  November 2003 - July 2009
Excell Agent Services   December 1997 - November 2003

Skills
COPC, Call Centers, Outsourcing, Workforce Management, Leadership, Forecasting, Management, Vendor Management, Process Improvement, Call Center, BPO, Contact Centers, Human Resources, Analysis, Operations Management, ACD, Capacity Planning, Customer Satisfaction, Real-time Monitoring, IEX, Process Scheduler, Project Planning, Business Process..., Scheduling, Mergers, Real-time Data, CRM, Networking, Customer Experience, Team Leadership, Project Management, Team Building, Business Analysis

Education
University of Phoenix   2003 — 2005
BS

New Mexico State University   1996 — 1997
AS

Vilseck

Walden University
MBA

Todd Thacker Todd Thacker Las Cruces, New Mexico Details
Todd Thacker's Excell Agent Services Experience 1997 - 2001
Job Network Administrator at NM HIDTA
Industry Government Administration
Experience
NM HIDTA   August 2014 - Present
NM HIDTA   January 2013 - August 2014
Dan Sources (HPES)   September 2012 - December 2012
Self Employed  July 2009 - December 2012
New Mexico State University  April 2012 - August 2012
United States District Court  February 2007 - June 2009
Third Judicial District Attorney’s Office  July 2004 - February 2007
Excell Agent Services   1997 - 2001

Skills
Windows Server, Active Directory, Servers, System Administration, VMware, Microsoft Exchange, Network Administration, DNS, Disaster Recovery, Backup Exec, DHCP, Help Desk Support, Group Policy, VMware ESX, Laptops, VPN, Windows 7, Wireless Networking, Operating Systems, Server Administration, Customer Service, Microsoft Office, Government, Technical Support, Public Speaking

Education
ITT Technical Institute-Newburgh   1995 — 1997
Associate's degree, Electrical, Electronics and Communications Engineering

Henderson County High School   1986 — 1989
General, General Studies

Fred Cadena Fred Cadena Greater Chicago Area Details
Fred Cadena's Excell Agent Services Experience August 1999 - November 2001
Job Problem Finder | Business Strategist | Data Scientist | CRM Solutions Architect | Salesforce Certified | Philanthropist
Industry Information Technology and Services
Experience
Cloud Sherpas  January 2015 - Present
OptionsXpress  March 2004 - January 2015
Edward Jones  January 2002 - March 2004
Providian Financial  December 2000 - December 2001
Excell Agent Services   August 1999 - November 2001
Global Research & Recovery   August 1997 - August 1999

Skills
Data Science, Strategy, Problem Solving, Problem Identification, Salesforce.com..., Salesforce.com..., Machine Learning, Leadership, Marketing Strategy, Start-ups, Risk Management, Forecasting, Fundraising, Management, Staff Development, Marketing, Options, Finance, Social Media, Strategic Thinking, Leadership Development, Business Development, Building Relationships, Customer Service, Financial Analysis, Equities, Human Resources, Strategic Financial..., Derivatives, Budgets, Non-profit Boards, Financial Modeling, Financial Markets, Series 7, Problem Management, Project Management, CRM, Consulting, Analytics, SaaS, Business Analysis, Salesforce.com, Business Intelligence, Cloud Computing, Change Management, Program Management

Education
Northwestern University   2014 — 2015
Master of Science (MS), Predictive Analytics

The Johns Hopkins University   2014 — 2015
Specialization Certificate, Data Science

Udacity   2014 — 2015
Data Analyst Nanodegree, Data Scieence

DePaul University
Project Management

Eastern Oregon University
Bachelor of Science (B.S.), Marketing & International Business

Brian Klueber Brian Klueber Greater San Diego Area Details
Brian Klueber's Excell Agent Services Experience June 1997 - April 2000
Job Ergonomics/Facilities
Industry Facilities Services
Experience
Genoptix Medical Laboratory  September 2012 - Present
Modern Postcard  March 2002 - August 2003
Telespectrum Worldwide  October 2001 - February 2002
Telespectrum Worldwide  January 2001 - October 2001
Travel 800   June 2000 - January 2001
Travel 800   June 2000 - January 2001
Excell Agent Services   June 1997 - April 2000
Excell Agent Services   September 1995 - June 1997
Mci  February 1993 - June 1996

Education
Northern Arizona University
Bachelor of Science, History

San Diego City College

Alice Rusher Alice Rusher Phoenix, Arizona Details
Alice Rusher's Excell Agent Services Experience December 2000 - December 2001
Job Disabled Freelance Writer / Artist.
Industry Telecommunications
Experience
Currently Disabled  August 2011 - Present
Speaking Thoughts Out Loud   March 2009 - Present
Tele Tech At Home   October 2011 - April 2012
Examiner.com  February 2010 - February 2012
Excell Agent Services   December 2000 - December 2001
Yellow Phone   April 2000 - December 2000

Skills
Photoshop, Outstanding Customer..., Inside Sales, Customer Service, Editing, PowerPoint, Word, Microsoft Office, Outlook, Social Media, Illustrator, Microsoft Word, InDesign, Adobe Creative Suite, Web Content, Public Relations, Blogging, Time Management

Education
Rio Salado College   2008 — 2016
Hope to return and finish my AS and transfer to persue my BS by next year., Psychology/Grapic Arts

Phoenix College   1981 — 1982
Emergency Medical Tech, Certification, State Licnece, 4.0 GPA

Staci Tubbs Staci Tubbs Dallas/Fort Worth Area Details
Staci Tubbs's Excell Agent Services Experience August 1996 - March 1999
Job Chair at Vistage
Industry Management Consulting
Experience
Vistage  December 2014 - Present
Stellar  December 2012 - December 2014
Stellar  September 2011 - December 2012
ACS, A Xerox Company  September 2008 - September 2011
ACS  May 2007 - September 2008
ACS  September 2004 - May 2007
ACS  October 2002 - September 2004
Stellar  March 1999 - August 2002
Excell Agent Services   August 1996 - March 1999

Skills
Strategy, Leadership, Executive Coaching, Business Transformation, Call Centers, Outsourcing, Process Improvement, Team Building, Operations Management, Sales, Business Development, Customer Experience, Change Management, P&L Management, Start-ups, Training, Coaching, Consulting, Leadership Development, Business Process...

Education
The Coaches Training Institute   2013 — 2014

Australian Graduate School of Management   2000 — 2001

Cornell University   1990 — 1994
BS

Mary Lareau Mary Lareau Phoenix, Arizona Area Details
Mary Lareau's Excell Agent Services Experience June 1996 - March 2001
Job Customer Service Manager
Industry Telecommunications
Experience
Webley Systems  March 2001 - Present
Excell Agent Services   June 1996 - March 2001
Discover Card  October 1995 - June 1996
Famous Footwear  May 1993 - October 1995

Skills
Management, Project Management, Recruiting, Training, Troubleshooting, Statistical Data..., Customer Service, Customer Satisfaction, Desktop Application..., Web Chat, Microsoft Excel, Budgets, Call Centers, Technical Support, Sales, Telecommunications, Microsoft Office, Process Improvement, Hiring

Education
University of Phoenix   2006 — 2008
Bachelor of Science, Business Management

Torrey Gaines Torrey Gaines Cocoa, Florida Details
Torrey Gaines's Excell Agent Services Experience 1998 - 2001
Job teacher at Brevard County Schools
Industry Education Management
Experience
Brevard County Schools  July 2001 - Present
Excell Agent Services   1998 - 2001
Wuesthoff Memorial Hospital   October 1994 - 1998

Skills
Teaching, Curriculum Development, Elementary Education, Curriculum Design, Research, Lesson Planning, Creative Writing, Higher Education, Child Development, Educational Technology, Early Childhood..., Differentiated..., Classroom Management, Instructional Technology, Training, RTI, Proofreading, Educational Leadership, Teacher Training, Classroom, Literacy, K-12, Smartboard, English

Education
Partial MastersAmerican College of Education2009   2009 — 2010
Master of Education (M.Ed.), Curriculum and Instruction

National Board Certification   2004 — 2005
NBCT, EC GEN

University of Central Florida   1999 — 2001
Bachelor of Science (B.S.), Early Childhood Education and Teaching

Eastern Florida State College   1997 — 1999
AA, General

Anna Molstad Anna Molstad Glendale, Arizona Details
Anna Molstad's Excell Agent Services Experience March 2000 - August 2001
Job Workforce Management Supervisor
Industry Management Consulting
Experience
Insurance  September 2012 - Present
Humana  October 2007 - July 2012
INFONXX  August 2006 - October 2007
ICE Gallery  November 2005 - August 2006
USAA Automobile Insurance Company   January 2005 - June 2005
Conair Corporation  2002 - 2004
Excell Agent Services   March 2000 - August 2001
Qwest  2001 - 2001
Excell Agent Services   October 1998 - March 2000

Skills
Workforce Management, Avaya, Microsoft Word, Aspect, Analysis, Business Strategy, Business Analysis, Data Analysis, Microsoft Excel, Strategic Planning, Strategic Thinking, Organization, Management Consulting, Strategic Consulting, Analytics, Oral & Written..., INTJ, Call Center, Logic, Contact Centers, Customer Service, Pattern Recognition, Job Scheduling, Forecasting, Insurance, Health Insurance, Pharmaceutical Industry, Member Relations, Creative Strategy, Problem Analysis, Problem Solving, Confidentiality, Training, Personal Development, Ministers, Wedding Officiant, Leadership, IEX Total View, Payroll, Workforce Planning, Team Leadership, Customer Experience, Human Resources, Time Management, Vendor Management, Sales, Performance Management, Process Scheduler, Outsourcing, Operations Management

Education
Completion of Automobile Insurance Customer Service-Rio Salado Community College   2005 — 2005
General Education Diploma, High School Equivalence Certificate Program

Rio Salado College   2004 — 2004
Certificate of Completion Auto Ins, Customer Service Support/Call Center/Teleservice Operation

Richard Barba Richard Barba Tampa/St. Petersburg, Florida Area Details
Richard Barba's Excell Agent Services Experience August 1997 - July 2000
Job Nightclub Owner
Industry Health, Wellness and Fitness
Experience
Liquid Tampa   August 2015 - Present
The K Company Realty, LLC  January 2015 - Present
Massage Redefined, LLC   March 2009 - Present
Verizon  October 1999 - July 2015
EXCELL AGENT SERVICES   August 1997 - July 2000
Great Western Bank  February 1997 - July 1997
Anchor Management Group   May 1996 - February 1997
JPMorgan Chase & Co.   December 1989 - September 1995
The Wiz, Inc   July 1988 - October 1989
Norstar Brokerage Firm   April 1987 - June 1988

Skills
Team Building, Customer Service, Leadership, Training, Public Speaking, Strategic Planning, Sales, Management, Sales Management, New Business Development, Marketing Strategy, Contract Negotiation, Account Management, Project Management, Marketing, Telecommunications, Team Leadership, Process Improvement, Call Centers, Microsoft Office, Budgets, Project Planning, Networking, Strategy, Real Estate, Commercial Real Estate

Education
St. Petersburg College
AAS Technology Management

Trisha Dennett, PMP, CISA Trisha Dennett, PMP, CISA Phoenix, Arizona Area Details
Trisha Dennett, PMP, CISA's Excell Agent Services Experience 1995 - 2000
Job Information Security Investigations and Forensics Engineer
Industry Retail
Experience
Scottsdale Gun Club  2010 - Present
Safeway  June 2009 - Present
Safeway  May 2006 - June 2009
Apollo Group  2002 - 2006
University of Phoenix  2002 - 2005
Petsmart  January 2000 - November 2001
Excell Agent Services   1995 - 2000
PCS Health Systems  1990 - 1995

Skills
Information Security, PCI DSS, Security, Disaster Recovery, IT Management, Information Security..., Program Management, Information Technology, Enterprise Software, Computer Forensics, PMO, Infrastructure, Vendor Management, Software Development, Project Management, PMP, ITIL, Integration, Management, Data Center, CISSP

Education
SANS Institute   2011 — 2011
Hacker Techniques, Exploits & Incident Handling

University of Phoenix   1998 — 2000
MBA/Technology Management

ISACA Information Systems Audit and Control Association
CISA, Certified Information Systems Auditor

Project Management Institute
PMP, Project Management Certified Professional

Courtney Beyer, PHR Courtney Beyer, PHR Phoenix, Arizona Area Details
Courtney Beyer, PHR's Excell Agent Services Experience 1998 - 2001
Job Assistant Director of Human Resources at Four Seasons Resort Scottsdale
Industry Hospitality
Experience
Four Seasons Resort Scottsdale  August 2005 - Present
Pointe Hilton Tapatio Cliffs Resorts   September 2002 - August 2005
Excell Agent Services   1998 - 2001
Omni Hotels  1996 - 1998
Omni Hotels  1995 - 1996

Skills
Employee Relations, Benefits Administration, Employee Engagement, HRIS, Employee Benefits, Performance Management, Hotels, Recruiting, Succession Planning, Hospitality Management

Education
University of Arizona   1994 — 1996
Bachelor of Science, Business Administration

Mesa Community College   1992 — 1994
General Business classes, General Business

Tom Coffy Tom Coffy Knoxville, Tennessee Details
Tom Coffy's Excell Agent Services Experience January 2003 - December 2003
Job Senior Security Analyst at University of Tennessee
Industry Information Technology and Services
Experience
University of Tennessee  August 2015 - Present
TeamHealth  January 2015 - July 2015
Scripps Networks Interactive  October 2011 - November 2014
BAE Systems / DOD Contractor   October 2010 - October 2011
Abacus Technology /NASA   October 2007 - October 2010
Parrish Medical Center  October 2003 - February 2008
Excell Agent Services   January 2003 - December 2003
Agilent Technologies  January 2000 - January 2001
SAFCO Technologies  December 1997 - January 2000
TEC Cellular   1995 - 1997

Skills
Security, Information Security, NIST, Firewalls, DNS, CISSP, Vendor Management, Enterprise Security, Vulnerability Scanning, Program Management, Computer Security, Vulnerability Assessment, Information Technology, Requirements Analysis, VPN, Integration, Active Directory, IT Management, Networking, Software Documentation, Penetration Testing, Information Assurance, Switches, Vulnerability Management, TCP/IP, Routers, FISMA, Security Architecture..., Servers, Disaster Recovery, DHCP, Network Administration, IPS, Palo Alto Networks

Education
Webster University   2005 — 2007
Master's degree, Information Technology Management

Barry University   2001 — 2003
Bachelor of Science, Information Technology

Linda Wasson Linda Wasson Orange City, Florida Details
Linda Wasson's Excell Agent Services Experience July 1997 - July 2001
Job Retired from Customer Service at Bright House Networks
Industry Telecommunications
Experience
Bright House Networks  October 2002 - Present
Washington Mutual Home Loans  April 2002 - October 2002
Excell Agent Services   July 1997 - July 2001

Skills
Troubleshooting, VoIP, Call Center, Computer Network..., Call Centers, Telecommunications, Ethernet, Contract Negotiation, Sales Management, Public Speaking, Microsoft Excel

Education
Brevard community College
Word, Excell, Power Point etc

Daytona State College
GED plus computer classes

Nikaulus Chartier Nikaulus Chartier Scottsdale, Arizona Details
Nikaulus Chartier's Excell Agent Services Experience May 1999 - August 2001
Job Network Engineer at UTI
Industry Computer Networking
Experience
UTI  March 2011 - Present
Dell Services  November 2010 - March 2011
Frederick's of Hollywood  April 2007 - November 2010
Excell Agent Services   May 1999 - August 2001

Skills
Network Security, Cisco, CCNA, Security, Routing, Active Directory, Cisco IOS, WAN, Switches, Solarwinds, Virtualization, Data Center, Juniper, Firewalls, Network Design, VMware, DNS, TCP/IP, DHCP, VPN, Network Architecture, Security Awareness, PCI DSS, Symantec Endpoint..., Aruba Wireless, Cisco Technologies, Computer Network..., JUNOS, Microsoft Exchange, Network Engineering, Networking, Wireless Networking, Juniper Technologies

Education
Colorado Technical University   2003 — 2005
BA, Business concentration in IT

Computer Learning Center   1997 — 1999
MCSE

Kristian Nordhaugen Kristian Nordhaugen Phoenix, Arizona Area Details
Kristian Nordhaugen's Excell Agent Services Experience 1995 - 1999
Job Office Manager at Solid Motion, LLC
Industry Logistics and Supply Chain
Experience
Solid Motion, LLC   Text Manager, Assistant Store Manager, Shipping and Receiving ManagerFollett Higher Education GroupDecember 1998 - September 2004
Walt Disney World  August 1999 - January 2000
Excell Agent Services   1995 - 1999
Old Reliance Insurance Company   September 1990 - June 1995
MedAire  September 1990 - February 1995
Lifeshares Services Company   August 1987 - September 1990
Disneyland  June 1986 - August 1987

Education
Arizona State University West   1999 — 2000
Associates, Associate of Arts/Nursing/EMT

Glendale Community College   1999 — 2000
Associates, Associate of Arts/Nursing/EMT

The Abbey School

David Dvojack David Dvojack Phoenix, Arizona Area Details
David Dvojack's Excell Agent Services Experience September 1995 - May 2001
Job Network/Systems Administrator
Industry Government Administration
Experience
AHCCCS  October 2003 - August 2014
Amex  2001 - 2003
Excell Agent Services   September 1995 - May 2001

Skills
Software Documentation, Windows Server, Disaster Recovery, VoIP, Vendor Management, System Administration, HIPAA, Troubleshooting, Servers, Microsoft Office, Network Security, DNS, Network Administration, VPN, Telecommunications, Cisco Technologies, Security, Active Directory, IT Management

Education
Glendale Community College

Steven Tuttle Steven Tuttle Phoenix, Arizona Area Details
Steven Tuttle's Excell Agent Services Experience 1998 - 2000
Job Incident Manager, American Express
Industry Information Technology and Services
Experience
American Express  May 2011 - Present
American Express  November 2007 - May 2011
IBM  June 2002 - November 2007
Excell Agent Services   1998 - 2000

Skills
Incident Management, Problem Solving, People Skills, Knowledge Management, Major Incident..., Customer Service, Service Desk Management, Driving Results, Negotiation, Vendor Management, Building Relationships, Business Process..., ITIL, IT Operations, Service Delivery, Service Desk, SDLC, Process Improvement, Outsourcing, Change Management, Program Management, IT Service Management, Management, Service Level Management, Project Portfolio..., PMP, Help Desk Support, IT Strategy, Service Management, PMO, IT Management

Education
Glendale Community College   1997 — 1998

NEC   1991 — 1993

Patricia Myers Patricia Myers Phoenix, Arizona Area Details
Patricia Myers's Excell Agent Services Experience March 1994 - March 2002
Job Director of Human Resources
Industry Hospital & Health Care
Experience
Caretaker Landscape   2014 - 2015
Adaptive Curriculum  2010 - 2013
Southwest Ambulance  March 2008 - September 2009
Rural/Metro Corporation  March 2008 - September 2009
VistaCare  March 2002 - March 2008
Excell Agent Services   March 1994 - March 2002

Skills
Employee Relations, Personnel Management, Management, Onboarding, Human Resources, HRIS, Benefits Administration, Organizational..., Leadership, Recruiting, Talent Management, Training, Project Management, Employee Benefits, Performance Management, Talent Acquisition, Payroll, Leadership Development, College Recruiting, Applicant Tracking..., Workforce Planning, New Hire Orientations, FMLA, Deferred Compensation, Succession Planning, Interviews, Employee Training, Employee Engagement, Hiring, Career Development, Employee Handbooks, Job Fairs, Job Descriptions

Education
Arizona State University

Tom Hislar Tom Hislar Phoenix, Arizona Area Details
Tom Hislar's Excell Agent Services Experience January 1995 - January 2005
Job Lead Facilities Engineer at DHL
Industry Facilities Services
Experience
NONE  February 2009 - February 2009
DHL  September 2006 - January 2009
Excell Agent Services   January 1995 - January 2005
Excell Services  1995 - 2005
Phoenix Institute of Technology, Phoenix Arizona, USA   1977 - 1992
Phoenix Institute of Technology   1975 - 1992

Education
Glendale Community College
AAS, Business Management

Scott Reigel Scott Reigel Greater St. Louis Area Details
Scott Reigel's Excell Agent Services Experience August 1995 - February 1998
Job Manager: Workforce Management at Affinion Group
Industry Leisure, Travel & Tourism
Experience
Affinion Group  July 2010 - Present
Connexions Loyalty Travel   February 2006 - Present
Carlson Wagonlit Travel  January 1998 - February 2006
excell agent services   August 1995 - February 1998

Skills
Call Routing, Workforce Management, Call Center, IEX, Data Analysis, Analytics, Incentive Programs, Call Center Development, Sla, BPO, Change Management, Avaya, Business Process..., Customer Experience, Call Centers, Cross-functional Team..., CRM, Customer Retention, Team Leadership, Outsourcing, Customer Satisfaction, Vendor Management, Process Improvement, Contact Centers

Education
Elizabethtown College   1985 — 1989
BS, Business Management

Aimee Meunier Aimee Meunier Melbourne, Florida Area Details
Aimee Meunier's Excell Agent Services Experience August 2002 - November 2003
Job Tax Auditor
Industry Accounting
Experience
Florida Department of Revenue  September 2013 - Present
Belk  September 2007 - Present
Walt Disney World  December 2003 - August 2007
Excell Agent Services   August 2002 - November 2003

Skills
MS Office Suite

Education
University of Central Florida   2008 — 2011
B.S/B.A., Accounting

University of Central Florida   1994 — 1998
BA, Radio/Television Production

Chris Baeza Chris Baeza Las Cruces, New Mexico Area Details
Chris Baeza's Excell Agent Services Experience 1998 - 2001
Job BSN Student
Industry Hospital & Health Care
Experience
Family's and Youth Inc   June 2011 - Present
Telstar Networks   August 2008 - November 2009
Qwest Communications  February 2003 - May 2008
Excell Agent Services   1998 - 2001

Skills
Team Building

Education
New Mexico State University   2007 — 2012
Bachelor of Science (BS), Registered Nursing/Registered Nurse

New Mexico State University
Business Administration

Blane Evanoff Blane Evanoff Phoenix, Arizona Area Details
Blane Evanoff's Excell Agent Services Experience December 2003 - December 2005
Job Contact Center Resource Management
Industry Information Services
Experience
Express Scripts  August 2012 - Present
Express Scripts  November 2011 - August 2012
Sears Holdings Corporation  April 2011 - November 2011
InfoNXX/kgb usa   January 2006 - May 2010
Excell Agent Services   December 2003 - December 2005
Excell Agent Services   April 2001 - November 2002
Excell Agent Services   January 2000 - March 2001
Excell Agent Services   January 1998 - December 1999
Excell Agent Services   January 1996 - January 1998
Excell Agent Services   September 1995 - December 1995

Skills
Forecasting, Workforce Management, Business Process..., Call Centers, Leadership, Management, Analysis, Contact Centers, Sales, Budgets, Financial Modeling, Pricing, Project Planning, Process Improvement, Vendor Management, Analytics, Performance Management, Business Analysis, Customer Satisfaction, Team Leadership, Cross-functional Team..., Operations Management, Telecommunications, Call Center, CRM, Outsourcing, Customer Experience, Executive Management, Time Management, Marketing

Education
The University of Kansas
Bachelor of Science, Business Administration; Concentration - Psychology

Angel Young Angel Young Orange County, California Area Details
Angel Young's Excell Agent Services Experience June 1998 - September 1999
Job Recruiter at United States Air Force
Industry Defense & Space
Experience
United States Air Force  June 2006 - Present
US Air Force  May 2001 - June 2006
Sears Holdings Corporation  September 1999 - May 2001
Excell Agent Services   June 1998 - September 1999
House of Munich   June 1997 - June 1998

Education
American Public University System   2007 — 2011
BS, Space Studies

Community College of the Air Force   2006 — 2008
AAS, Human Resource Management

Community College of the Air Force   2004 — 2006
AAS, Aerospace Maintenance Technology

Randall Sobien Randall Sobien Albuquerque, New Mexico Details
Randall Sobien's Excell Agent Services Experience December 2000 - January 2002
Job Certified Pharmacy Technician
Industry Pharmaceuticals
Experience
Albertson's/SavOn Pharmacy   March 2012 - Present
Albuquerque Pharmacy   September 2011 - October 2011
Albuquerque Sign Print   August 2010 - February 2011
Convergys - Receivables Management   January 2009 - May 2010
Express Scripts  May 2008 - December 2008
Qwest  April 2002 - April 2008
Excell Agent Services   December 2000 - January 2002
United States Air Force  January 2000 - October 2000
Wendy's  August 1999 - October 1999
Wendy's  July 1998 - August 1998

Skills
Data Entry, Customer Service, Invoicing, Medicine, Telephone Skills, Medical Terminology, Compounding, Software Documentation, Pharmacueticals, Retail, Insurance, Pharmacy, Outlook, Prescription, Training, Microsoft Office, Inventory Control, Inventory Management, Teamwork, Hospital Pharmacy, Pharmacists, Pharmacy Technicians, Pharmacy Education, Medicare Part D, Community Pharmacy, Pharmacy Practice, Pyxis, Pharmaceutical Industry, Pharmacy Benefit..., Pharmacy Automation

Education
Pima Medical Institute-Albuquerque   2011 — 2011
Certificate, Pharmacy Technician

Oñate High School
Diploma

Pima Medical Institute - Pharmacy Technician

Brian Urick Brian Urick Concord, New Hampshire Details
Brian Urick's Excell Agent Services Experience November 1995 - September 2001
Job Account Manager at Paramount Residential Mortgage Group
Industry Financial Services
Experience
Paramount Residential Mortgage Group  December 2012 - Present
Alpine Mortgage, LLC  September 2010 - September 2012
Plaza Home Mortgage  August 2009 - September 2010
Sidus Financial, LLC  March 2008 - August 2009
First Magnus Financial  October 2006 - August 2007
First Horizon Home Loans  June 2003 - October 2006
Excell Agent Services   November 1995 - September 2001

Skills
Loans, Mortgage Lending, FHA, Credit, Mortgage Banking, Residential Mortgages, Banking, Credit Analysis, Sales, Customer Service, Marketing, Refinance, Training, USDA

Education
Keene State College   1990 — 1996
Bachelor of Arts (B.A.), English Language and Literature, General

Donna Calliham Donna Calliham Raleigh, North Carolina Details
Donna Calliham's Excell Agent Services Experience February 1997 - April 1998
Job Guest Service Representative at Target
Industry Retail
Experience
Target  2003 - Present
InterContinental Hotels Group  1998 - 2003
Excell Agent Services   February 1997 - April 1998

Skills
Microsoft Office, Call Center, Training, Coaching, Value Based Selling, Customer Oriented, Customer Service, Strongly self-motivated, Teamwork, Call Centers

Education
Durham Technical Community College   1977 — 1980
Associate of Science (A.S.), Business Data Processing

North Carolina Wesleyan College
Computer Information Systems