Expedia Local Expert
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Expedia Local Expert Employees
GodsMonsters September 2014 - Present
Expedia Local Expert May 2011 - November 2012
Colorado Bag'n Baggage January 2008 - May 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Sales, Leadership, Training, Advertising, Marketing, Hospitality, Corporate Events
Education
University of Central Florida
Dominion Enterprises March 2015 - Present
Dominion Enterprises November 2014 - Present
Sears Holdings Corporation August 2014 - November 2014
Mircenza July 2014 - September 2014
Orlando Harley-Davidson October 2012 - August 2014
Auto Express Enterprise March 2014 - May 2014
Arabian Nights Dinner Attraction August 2010 - August 2012
Medieval Times August 2010 - September 2010
Expedia Local Expert April 2010 - July 2010
Osceola County Board of County Commissioners July 2009 - January 2010
Skills
SEO, E-commerce, Web Analytics, Web Development, Google Analytics, CSS, SEM, Online Advertising, HTML, Online Marketing, Digital Marketing, User Experience, Web Design, Email Marketing, PHP, CMS, WordPress, Social Media Marketing, JavaScript, Google Adwords
Education
Full Sail University 2013 — 2015
Game Development, Programming and Computer Science
Seminole State College of Florida 2010 — 2012
Computer Science
Valencia College 2008 — 2010
Computer Science
Expedia Local Expert April 2013 - September 2014
Mahina October 2012 - September 2014
Salt May 2012 - October 2012
Hawaiian Surf Adventure June 2011 - May 2012
Duke's Canoe Club July 2008 - June 2011
Abercrombie & Fitch October 2004 - June 2006
Skills
non, Sales, Customer Satisfaction, Management, Fashion, Recruiting, Email Marketing, Social Media, Visual Merchandising, Teamwork, Retail Sales, Styling, Inventory Control, Project Planning, Tourism, Store Management, Bartending, Non-profit Leadership, Non-profit..., Marketing
Education
Michigan State University 1999 — 2002
Bachelor of Science (B.S.), Merchandising Management
Player 1 Orlando October 2013 - Present
Expedia Local Expert April 2013 - Present
Mosaic Sales Solutions May 2012 - April 2013
University of Central Florida 2011 - 2013
TEAM Enterprises June 2011 - May 2012
aXis Magazine 2012 - 2012
Skills
Sales, Social Media Marketing, Marketing, Social Media, Facebook, Event Planning, Social Networking, Advertising, Event Management, Marketing Communications, Public Relations, Customer Service, PowerPoint, Microsoft Office, Trade Shows, Microsoft Word, Microsoft Excel, Public Speaking, Retail, Online Marketing, Television, Hosting Events, Hospitality
Education
University of Central Florida 2011 — 2013
Bachelor's degree, Interpersonal and Organizational Communications
Valencia Community College
Associate of Arts (A.A.), General Studies
Priceline.com June 2015 - Present
Orbitz Worldwide April 2014 - June 2015
Expedia Local Expert August 2012 - April 2014
U.S. Bank May 2008 - July 2010
Omnis Student Loans January 2007 - March 2008
Ivy K Realty, LLC March 2004 - September 2005
First Hawaiian Bank May 2003 - July 2004
Skills
Strategy, Training, Analysis, Sales, Finance, Project Management, Operations Management, Negotiation, Public Relations, Management, Marketing Strategy, Leadership, Market Planning, Customer Service, Tourism, Hospitality, Event Management, Hotels, Strategic Planning, Time Management, Hospitality Industry
Education
California State Polytechnic University-Pomona 2005 — 2008
Bachelor of Arts, Finance, Real Estate and Law
University of Hawaii at Manoa 2003 — 2005
Bachelor of Arts (BA)
Lowe's Home Improvement June 2012 - Present
Expedia Local Expert January 2011 - May 2012
Universal Orlando September 2008 - December 2010
The Walt Disney Company 2005 - 2006
Skills
Hospitality, Hospitality Management, Hospitality Industry, Hotels, Resorts, Concierge Services, Food & Beverage, Tourism, Restaurants, Customer Service, Guest Service Management, Human Resources, Recruiting, Employee Training, Customer Satisfaction, Time Management, Hiring
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Masters, Human Resources/Accounting/Hospitality
Illinois State University 2002 — 2005
B.A., Business Administration/Accounting
Expedia Local Expert March 2013 - Present
United States Air Force / Arizona Air National Guard December 2001 - August 2010
Limelight Networks January 2010 - July 2010
Carpathia Hosting, Inc. July 2009 - January 2010
Insitu, Inc. June 2008 - July 2009
Skills
Hotels, Hospitality Management, Hospitality, Customer Service, Hospitality Industry, Microsoft Office, Team Leadership, Event Management, Tableau, Service-now.com, ITIL v3 Foundations..., Scrum
Education
University of Phoenix 2007 — 2009
Associate's degree, Computer and Information Sciences and Support Services
Community College of the Air Force 2001 — 2005
Associate's degree, Tactical Aircraft Maintenance
Expedia Local Expert March 2015 - Present
The Plantation House Restaurant April 2013 - February 2015
The Ritz-Carlton Hotel Company LLC February 2000 - April 2013
Skills
Hospitality, Resorts, Hospitality Industry, Hotels, Hospitality Management, Tourism, Hotel Management, Pre-opening, Food & Beverage, Banquets, Restaurants, Event Management, Concierge Services, Customer Service, Meeting Planning, Event Planning, Social Media Marketing, Sales, Social Media, Catering, MICROS, Revenue Analysis, Public Relations, Front Office, Social Networking, Strategic Planning, Leadership, Trade Shows, Corporate Events, Customer Satisfaction, Rooms Division, Marketing Strategy
Education
Palm Beach State College 1988 — 1990
Registered Nurse, Medicine
Rotary International May 2013 - Present
Churchill Downs - Arlington International March 2013 - September 2013
Expedia Local Expert July 2011 - November 2012
Idea Team Work LLC November 2007 - March 2011
Velazquez & Associates July 2005 - August 2007
Royal Caribbean Cruises, Ltd. January 2004 - August 2005
Skills
Customer Service, Team Building, Leadership, Event Management, Budgets
Education
University of Central Florida 2011 — 2012
Bachelor of Science (B.S.), Hospitality Administration/Management
Miami Dade College 2010 — 2011
Associate of Arts (A.A.), Hospitality Administration/Management
Flooring America October 2014 - August 2015
Expedia Local Expert November 2011 - October 2014
Self Employed December 2009 - January 2014
BH&L Decorators, Inc March 2011 - October 2011
American Lung Association May 2010 - August 2010
Workplace Group July 2009 - May 2010
Skills
Event Management, Interior Design, Customer Service, AutoCAD, Administrative Work, 3D Modeling, Hospitality, Event Planning, Microsoft Office, Hotels, PowerPoint, Microsoft Word, Social Media, Outlook, Microsoft Excel, Sales, Hospitality Management, Marketing, Marketing Communications, Hospitality Industry, Budgets, Social Networking, Trade Shows
Education
University of Central Florida 2009 — 2011
Bachelor of Science, Interdisciplinary Studies
Florida State College of Jacksonville 2008 — 2009
Associate of Science, Interior Design
Expedia Local Expert December 2012 - Present
Crowne Plaza Orlando Downtown August 2011 - December 2012
LUSH FRESH HANDMADE COSMETICS 2009 - 2011
Skills
Front Office, Hospitality Management, Hospitality Industry, Hotels, Property Management..., Resorts, Hospitality, Guest Service Management, Food & Beverage, Customer Service, Interpersonal..., Building Customer..., Concierge Services, Customer Satisfaction, Event Management
Education
University of Central Florida 2010 — 2013
Bachelor of Science (BS), Hospitality Administration/Management
CLEARLINK October 2013 - Present
The Banshee Presents 2011 - Present
Poker 1998 - Present
Poker Icons January 2010 - January 2011
Expedia Local Expert October 2004 - November 2010
Skills
Sales, Marketing, Event Planning, Event Management, Sales Management, Sales Presentations, Social Networking, Troubleshooting, Social Media, Poker, Talent Booking, Stand-up Comedy, Music, Entertainment, Talent Scouting, Employee Training, Coaching, Customer Retention, Customer Acquisition, Emcee, Comedy, Branding & Identity, Singer-songwriter, Public Speaking, Training, Leadership, Management, Casino, Online Marketing, Online Advertising, Gaming, Social Media Marketing, Budgets, Affiliate Marketing
Education
Various Training Courses
Brigham Young University 1993 — 1995
Music
Esperanza High School 1989 — 1993
High School Diploma, College Prep and Performing Arts
Expedia, Inc. June 2015 - Present
Expedia, Inc. August 2014 - June 2015
Expedia, Inc. February 2012 - August 2014
Verizon Wireless October 2009 - January 2012
Expedia Local Expert January 2009 - August 2009
Skills
Hotels, Hospitality, Hospitality Management, Revenue Analysis, Hospitality Industry, Tourism, Yield Management, Salesforce.com, Travel Management, Resorts, Microsoft Office, Property Management..., Hotel Management, Online Travel, Leisure Travel, Online Advertising, Tourism Management, E-commerce, Sales, Marketing
Education
University of Central Florida 2005 — 2009
Bachelor of Science (B.S.), Hospitality Administration/Management
Meridian Valley Lab August 2011 - Present
Captain Hook Yacht Maintenance February 2009 - Present
Expedia Local Expert January 2011 - March 2011
Hebert Research October 2010 - March 2011
Penguin Windows March 2008 - October 2010
Skills
Boat, Market Research, Microsoft Office, Microsoft Excel, Marketing, PowerPoint, Social Media, Marketing Research, Research, Branding & Identity, Sales, International..., Market Opportunities, WordPress, GoToMeeting, Trade Shows, Public Speaking, Advertising
Education
Seattle University 2007 — 2011
BA, Marketing, Entreprenuership
American Airlines March 2014 - Present
Best Buy July 2013 - October 2013
JetBlue Airways May 2011 - October 2012
Expedia Local Expert November 2010 - May 2011
SeaWorld Parks & Entertainment April 2010 - November 2010
U.S. Cellular July 2007 - December 2009
Verizon Wireless 2003 - 2004
Skills
Microsoft Office, Mac OS, Internet Explorer, Telecommunications, Salesforce.com, Customer Service, Social Media, Airlines, Tourism, Hospitality Industry, Hospitality, Writing, Creative Writing, Blogging, Screenwriting, Smartphones, Sports Writing, Entertainment Journalism, Film, Film Criticism, Retail Sales, Sales, Retail, Facebook, Customer Retention, Blackberry, Telephone Skills, Outlook, Data Entry, OS X, Direct Sales, Social Networking, Leadership, Training, Team Leadership, Team Building, Project Planning, Program Management, Marketing, Teamwork, Call Centers, Time Management, Customer Satisfaction, Interviews, Cold Calling, Management, Account Management, Customer Experience, Recruiting, Coaching
Education
Morton College 2008 — 2009
University of Central Florida 2002 — 2003
Expedia Local Expert May 2013 - Present
7-Eleven October 2006 - May 2013
Barnes & Noble College August 2005 - September 2005
Bluegreen Vacations July 2004 - August 2005
Skills
Store Management, Inventory Management, Inventory Control, Visual Merchandising, Merchandising, Cash Handling Experience, Retail, Retail Sales, Store Operations, Cashiering, Customer Service, POS, Time Management, Timeshare, Contract Training, Filing
Education
Valencia Community College 2005 — 2010
History
Florida Southern College 2004 — 2006
History
Delta Galil USA - Little MissMatched November 2013 - Present
Expedia Local Expert March 2012 - Present
Victorias Secret Stores November 2010 - April 2012
Skills
Hospitality, Hospitality Industry, Hotels, Hospitality Management, Time Management, Front Office, Management, Tourism, Hotel Management, Food & Beverage, Event Management, Visual Merchandising, Scheduling, Driving Results, Retail Sales, Store Operations, Loss Prevention, Store Management
Education
Grand Valley State University 2007 — 2009
Square Trade September 2015 - Present
Avis Budget Group October 2013 - September 2015
Expedia Local Expert April 2012 - September 2013
The Walt Disney Company April 2011 - April 2013
Skills
Hospitality Management, Guest Service Management, Ticketing, Sales, Hospitality, Event Management, Event Planning, Hospitality Industry, Conflict Resolution, Food & Beverage, Time Management, Hotels, Resorts, Customer Service, Customer Satisfaction, Tourism, Social Networking
Education
University of Central Florida 2010 — 2012
Bachelor of Science (B.S.), Hospitality Administration/Management
J.P.Taravella High School 2006 — 2010
Expedia Local Expert 2015 - Present
Hilton Worldwide March 2014 - Present
Hilton Hotels Worldwide 2010 - 2015
Skills
OnQ, OnQ R&I, Microsoft Office
Education
Indiana University South Bend 2003 — 2005
Associate's degree, Legal Assistant/Paralegal, 3.2
AppleOne Employment Services - Making Hiring Human! July 2015 - Present
Warwick International Hotels August 2014 - April 2015
Hilton Garden Inn Laramie & UW Conference Center October 2013 - August 2014
Hilton Garden Inn Laramie & UW Conference Center September 2013 - October 2013
Hilton Garden Inn Laramie & UW Conference Center April 2013 - August 2013
Grand Hyatt Denver March 2012 - April 2013
Grand Hyatt Denver May 2011 - March 2012
Expedia Local Expert January 2010 - May 2011
BRPH July 2007 - December 2009
Florida Hospital October 2008 - February 2009
Skills
Full-life Cycle..., Permanent Staffing, Temporary Staffing, HR Consulting, Screening Resumes, Proofreading, Social Media, Job Search Strategies, Job Descriptions, Sales Process, Time Management, Leadership, Hospitality Management, Event Planning, Public Relations, Customer Service, Hotels, Public Speaking, Food, Hospitality, Hotel Management, Marketing, Revenue Analysis, Hiring, Microsoft Office, Event Management
Education
University of Central Florida 2009 — 2011
Bachelor's Degree, Event Management, Lodging (Rosen College of Hospitality Management)
Seminole Community College 2008 — 2008
AA, General Studies
Laramie High School
High School, General Studies, 3.8
Expedia Local Expert February 2014 - Present
Pearson February 2015 - May 2015
Embassy Suites April 2013 - January 2014
Walt Disney World June 2012 - May 2013
Hilton Worldwide March 2011 - June 2012
Tharaldson Hospitality Management July 2008 - March 2011
Kmart Corporation March 2007 - June 2009
Skills
Management, Guest Service Management, OnQ, Microsoft Office, POS, Critical Thinking, Training, Leadership, Customer Service, MARSHA, FOSSE, Communication, Problem Solving, Guest Booking, Auditing, Sales, Relationship Management, Building Relationships, Tourism, Attraction Marketing, Visitor Experience, Hospitality, Event Management, Event Planning, Time Management, Social Media
Education
North Central College 2007 — 2012
BA, English Writing
Tinley Park High School 2003 — 2007
Expedia Local Expert October 2013 - Present
Glickman Productions September 2010 - Present
IATSE Local 631 2006 - Present
Pinocchio’s Marionette Theater November 2012 - 2014
norwegian cruise line 2011 - October 2013
The Walt Disney Company October 2006 - October 2013
Michelee Puppets inc April 2006 - September 2012
Best Buy 2002 - 2004
Glassalum International Corporation 2000 - 2002
Skills
Live Sound, Computer Repair, Audio Editing, Computer Hardware, Studio Recording, IT Solutions, Soldering, Mix Engineer, Troubleshooting, Computer Diagnostics, ProTools
Education
Full Sail University 2005 — 2006
Associate of Science, Recording Arts Technology/Technician
Miami Dade College 1997 — 2004
Associate's degree, Information Technology
New Horizons
MCSE and MCP
National Association of Home Builders February 2012 - Present
National Association of Home Builders February 2012 - Present
Wachovia, A Wells Fargo Company January 2011 - February 2012
Expedia Local Expert November 2009 - January 2011
Hilton Grand Vacations November 2008 - November 2009
Hilton Grand Vacations November 2007 - November 2008
Starwood Vacation Ownership March 2005 - November 2007
Skills
Hospitality Management, Microsoft Office, Adobe Acrobat, Facilitators, Hotels, Customer Service, Meeting Planning, Event Planning, Property Management..., Hospitality, Event Management, Hospitality Industry, Sales, Outlook, Microsoft Word, Marketing, PowerPoint, Hotel Management, Leadership, Budgets, Management, Front Office, Training, Resorts, Trade Shows, Process Scheduler, Customer Satisfaction, Food & Beverage, Social Media Marketing, Contract Negotiation
Education
University of Central Florida 2003 — 2007
Bachelor, Hospitality Management
Expedia Local Expert September 2012 - Present
The Walt Disney Company August 2009 - Present
TREX January 2011 - January 2012
Skills
Hospitality Management, Hospitality, Hospitality Industry, Resorts, Tourism, Front Office, Food & Beverage, Revenue Analysis, Restaurants, Concierge Services, Customer Service, Event Planning, Pre-opening, Meeting Planning
Education
Enterprise State Community College 2008 — 2011
Associate of Arts (AA), Public Relations, Advertising, and Applied Communication
Expedia Local Expert June 2013 - Present
Barnes & Noble August 2010 - January 2014
Walt Disney World October 2012 - October 2013
SeaWorld Orlando October 2012 - January 2013
Old Navy June 2010 - November 2010
Knowledge Beginnings May 2006 - September 2006
Skills
Guest Service, Customer Service, Sales, Communication, Performing Arts, Arts, Recreation, Entertainment, Telephone Skills, Cashiering, Microsoft Office, PowerPoint, Theatre, Facebook, Social Media, Time Management, Acting, Microsoft Word, Hospitality, Creative Writing, Cash Handling, Retail, POS, Retail Sales, Critical Thinking, Teamwork, Visual Merchandising, Singing, Phone Etiquette, Hospitality Industry, Writing, Hotels, Loss Prevention
Education
Brenau University 2006 — 2010
Bachelor's degree, Theatre/Theater
Expedia Local Expert March 2013 - Present
Expedia Local Expert January 2011 - Present
Enterprise Car Sales 2001 - 2011
Skills
Sales Management, Hospitality Industry, Sales, Hospitality, Sales Process, Account Management, Customer Satisfaction, Event Management, Customer Service, Food, Hospitality Management, Hotels, Management, Market Planning, Marketing Strategy, Marketing, New Business Development, Resorts, Tourism, Trade Shows, Team Building
Education
University of Central Florida - College of Business Administration 1989 — 1993
BSBA, General Business
Expedia Local Expert June 2015 - Present
Advanced Technology Video August 2014 - February 2015
Medi-Weightloss® July 2013 - August 2014
Medifast, Inc March 2010 - July 2013
Ann McDaniel Real Estate Services January 2007 - March 2010
Skills
Sales, Customer Service, Team Building, Marketing, Management, Sales Operations, Coaching, Sales Management, Time Management, Hospitality, Inventory Management, Training, Strategic Planning, Social Networking
Education
University of North Texas
Bachelor's degree, Biology, General
Keller High School 2001 — 2005
High School Diploma
Expedia Local Expert November 2012 - Present
Tavistock Restaurants LLC June 2011 - January 2013
UCF Alcohol and other Drug Program May 2010 - August 2010
Lion's Lair May 2007 - January 2009
Skills
Microsoft Word,..., Customer Service, Clerical Work, Psychology, Time Management, PowerPoint, Facebook, Microsoft Word, Data Entry, Microsoft Office, Microsoft Excel, Critical Thinking, Cashiering, Phone Skills, Sales, Hospitality, Restaurants, Event Planning, Event Management
Education
University of Central Florida 2006 — 2011
BS & BSBA, Psychology, Human Resource management
Bank of America June 2015 - Present
Publix December 2006 - Present
Expedia Local Expert March 2014 - July 2014
Wells Fargo June 2012 - February 2013
Skills
Cashiering, Retail, Merchandising, Customer Service, Social Networking, Leadership, Photoshop, Marketing, Public Speaking, Inventory Management, Sales, Time Management, Microsoft Word, Microsoft Excel, Microsoft Office
Education
University of Central Florida 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Central Florida
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Vail Resorts March 2015 - Present
Vail Resorts August 2014 - March 2015
Vail Resorts February 2014 - August 2014
Vail Resorts July 2013 - February 2014
Wells Fargo April 2013 - July 2013
Expedia Local Expert June 2011 - April 2013
Elitch Gardens May 2010 - June 2010
SeaWorld Orlando February 2010 - May 2010
Walt Disney World January 2009 - June 2009
Skills
Customer Satisfaction, Leadership, Management, Sales, Customer Service, Hospitality, Hospitality Management, Accounts Payable, Inventory Accounting, Inventory Valuation, Inventory & Pricing..., Inventory Analysis, Journal Entries, Accounting, Account Reconciliation, PeopleSoft Financial, Procure-to-Pay, Internal Controls, Field Training, SOP Development, System Implementations, Project Rollouts, Financial Audits, Financial Analysis, Recruiting, Applicant Tracking..., PeopleSoft, SuccessFactors, Direct Hires, Customer Experience, Internal Customers
Education
University of Central Florida 2007 — 2010
Bachelor's Degree, Hospitality Management, 4.0 GPA - Summa Cum Laude
Wyndham Vacation Ownership August 2015 - Present
Wyndham Vacation Ownership August 2014 - Present
Wyndham Vacation Ownership October 2013 - April 2014
Wyndham Vacation Ownership February 2013 - October 2013
Wyndham Vacation Ownership February 2013 - March 2013
Wyndham Vacation Ownership July 2012 - February 2013
Wyndham Vacation Ownership May 2012 - July 2012
Wyndham Vacation Ownership April 2012 - May 2012
Home May 2010 - April 2012
Expedia Local Expert June 2003 - May 2010
Skills
Hotels, Sales Operations, Tourism, Revenue Analysis, Hospitality, Hospitality Management, New Business Development, Social Media Marketing, Team Leadership, Team Building, Marketing, Hospitality Industry, Resorts, Leisure, Hotel Management, Management, Sales, Coaching, Concierge Services, Customer Satisfaction, Front Office, Training, Leadership
Education
University of Central Florida 1995 — 1999
Bachelor of Business Administration (BBA), Sales and Marketing
World Financial Group (WFG) July 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
Expedia Local Expert February 2014 - October 2014
Starwood Hotels & Resorts Worldwide, Inc. May 2013 - February 2014
Perfect Wedding Guide 2013 - 2013
Ligonier Ministries 2013 - 2013
Ligonier Ministries 2011 - 2013
Ligonier Ministries March 2011 - August 2011
Kohl's Department Stores October 2010 - February 2011
Kohl's Department Stores August 2009 - October 2010
Skills
Inventory Management, Accounting, Microsoft Word, Microsoft Office, Accounts Payable, 10 Key, Data Entry, Management, Microsoft Excel, Accounts Receivable, Event Planning, PowerPoint, Customer Service, Outlook, Telephone Skills, Spreadsheets, Great Plains Software, Sales, Account Reconciliation, Event Management, Training, Cashiering, Windows, Retail, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Time Management, Front Office, Customer Satisfaction
Education
University of Central Florida 2011 — 2014
Bachelor's degree, Hospitality Management
Seminole Community College
Associate of Arts (A.A.), General Studies
Metrie June 2014 - Present
Expedia Local Expert September 2011 - June 2014
Hertz Local Edition May 2010 - August 2011
Skills
Hospitality Management, Concierge Services, Hospitality, Hotels, Hospitality Industry, Resorts, Front Office, Hotel Management, Tourism, Property Management..., Food & Beverage, Guest Service Management, Restaurants, Revenue Analysis, Customer Service, Event Planning
Education
University of Central Florida 2008 — 2010
Bachelor's Degree, Business Administration and Management
Valencia Community College 2005 — 2008
Associate of Arts (A.A.), Business Administration and Management, General
Levy Restaurants March 2015 - Present
Florida Hospital February 2015 - Present
Bongos Cuban Cafe at Walt Disney World Resort October 2013 - March 2015
Expedia Local Expert July 2013 - October 2013
Hilton Worldwide March 2013 - July 2013
Hilton Worldwide April 2011 - November 2012
Fox News Channel May 2011 - August 2011
WESH Channel January 2011 - May 2011
Skills
Bilingual, Computers, Communication, Broadcast Television, Telecommunications, Television, Journalism, Customer Service, Broadcast, Teamwork, Marketing, Social Networking, Social Media Marketing, Sales, Event Management, Event Planning, Advertising, Marketing Communications, Tourism, Hospitality, Publicity, Online Marketing, Media Relations, Public Relations, Editing, Film, Management, Video
Education
University of Central Florida 2010 — 2012
Bachelor's in Radio/Television, Broadcast Generalist, Communication, Minor in Spanish
Valencia Community College 2008 — 2010
Associates Degree, General Studies
Expedia Local Expert May 2013 - Present
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Resorts, Tourism, Front Office, Food & Beverage, Restaurants, Concierge Services, Hotel Booking, Guest Service Management
Education
University of Hawaii at Manoa 2005 — 2009
Bachelor's Degree
Starwood Vacation Ownership August 2014 - Present
Hilton Grand Vacations 2012 - 2014
Hilton Grand Vacations 2011 - 2012
Expedia Local Expert 2008 - 2011
Marriott Vacations Worldwide Corporation 2003 - 2008
Skills
Hospitality Management, Guest Service Management, Marketing Management, Event Management, Business Planning, Business Strategy, Customer Satisfaction, Management, Marketing, Recruiting, Training, Customer Service, Budgets, Employee Training, Hospitality, Hospitality Industry, Hotels, Marketing Strategy, Resorts, Sales, Tourism
Education
Northern Arizona University 2001 — 2002
Business Administration and Management, General
University of Arizona 2000 — 2001
Business Administration and Management, General
Orlando Premium Outlets/RMS November 2009 - September 2013
Expedia Local Expert June 1996 - September 2009
Kettlehut Brick & Tile Inc February 1988 - May 1996
Walt Disney World July 1989 - July 1991
Bankers Life and Casualty Company January 1988 - March 1989
Skills
New Business Development, Tourism, Sales Operations, Sales, Hospitality Industry, Hospitality, Negotiation, Marketing, Trade Shows, Hotels, Marketing Strategy, Account Management, Event Management, Sales Management, Social Media Marketing, Customer Service
Education
Lake Howell High School
Seminole Community College
GMB Engineers & Planners, Inc. September 2013 - March 2015
Kelly Services January 2014 - June 2014
Target July 2013 - September 2013
Expedia Local Expert March 2013 - July 2013
Converse September 2012 - February 2013
Dial America Marketing March 2012 - September 2012
Campus Apartments July 2011 - February 2012
American Campus Communities February 2011 - June 2011
Skills
Customer Service, Event Planning, Microsoft Office, Microsoft Word, Time Management, PowerPoint, Event Management, Public Speaking, Outlook, Sales, Team Leadership, Microsoft Excel, Social Media, Marketing, Customer Satisfaction, Fundraising, Grassroots Marketing, Typing, Peer Mentoring, Peer Mediation, English, Presentation Development, Presentations, Written & Verbal..., Blogging, Social Networking, Staff Development, Higher Education
Education
University of Central Florida 2009 — 2013
Valencia Community College 2011 — 2011
Associate of Arts (A.A.), General Studies
Palatka High School
Johnson Language Institute September 2014 - Present
Choice Hotels International April 2014 - Present
Big Bus Tours - Las vegas June 2013 - Present
Freelance translator and foreign language tutor January 2008 - Present
Expedia Local Expert July 2013 - July 2014
Cariloha, LLC January 2013 - September 2013
Skills
Customer Service, Teaching, Team Building, Leadership, Event Planning, Personal Development, Technology, Technical Writing, Journalism, Language Teaching, Foreign Languages, Fun, Dance, Belly Dance, French, Italian, Spanish, Portuguese, German, Art, Creative Writing, Food & Beverage, Food Service, Beverage Industry, Alcoholic Beverages, Committed to..., Research, Entrepreneurship, Surveying, International Relations, International..., International Business, Business Development, Brand Ambassadors, Sales, Communication, Community Outreach, Equality & Diversity
Education
Fort Lewis College 2011 — 2013
Bachelors of Arts, French Language and Literature
University of Oregon 2008 — 2011
International Relations and Affairs
Blanton Turner August 2015 - Present
Starbucks November 2013 - August 2015
Seattle University October 2013 - June 2015
Expedia Local Expert 2015 - 2015
Seattle University June 2014 - July 2014
Seattle University June 2013 - September 2013
Seattle University September 2012 - June 2013
Skills
Customer Service, Cross-cultural, Cross-cultural Teams, Interpersonal Skill, Microsoft Excel, Microsoft Office, Microsoft Word, Data Entry, Databases, Research, PowerPoint, Leadership, Public Speaking, Teamwork, Time Management, Marketing, Strategic Marketing, Strategic Planning, Team Building
Education
Seattle University 2011 — 2015
BA in Business Admn, majors in International Business & Marketing, International Business, Marketing, 3.536
Expedia Local Expert July 2015 - Present
Give Kids The World August 2013 - July 2015
Walt Disney World Parks & Resorts June 2013 - January 2014
Campus Activity Board (ECSU) August 2012 - May 2013
Playland Amusement Park May 2012 - August 2012
Campus Activity Board (ECSU) August 2011 - May 2012
American Cancer Society June 2011 - August 2011
Smart Kids Toys September 2007 - August 2011
Resident Hall Association January 2011 - May 2011
Campus Activity Board January 2011 - May 2011
Skills
Team Leadership, Event Management, Event Planning, Customer Service, Customer Satisfaction, Coordinating Events, Marketing Communications, Operations Management, Organizational..., Retail Sales, Organizational Behavior, Fundraising, Microsoft Office, Leadership, Social Media Marketing, Public Relations, Advertising, Sales, Training, Nonprofits, Team Building, Marketing, Social Networking, Retail
Education
Eastern Connecticut State University 2010 — 2013
Bachelor of Science (B.S.), Communications
Norwalk Community College 2009 — 2010
Melrose Management Partnership May 2014 - Present
Walt Disney World October 2013 - August 2014
Expedia Local Expert June 2013 - September 2013
Hilton Orlando Bonnet Creek June 2011 - June 2013
Hilton Orlando Bonnet Creek November 2009 - June 2011
Walt Disney World January 2007 - October 2010
Skills
Hospitality, Concierge Services, Hospitality Industry, Hotels, Front Office, Resorts, OnQ, Hospitality Management, Property Management..., Hotel Management, Food & Beverage, Customer Service, Restaurants, Rooms Division, Micros, Recreation, Outdoor Recreation, Coordinating Activities, local events, Events Coordination, Festivals, Event Planning, Hosting Events
Education
University of Central Florida 2012 — 2014
Bachelor of Arts (B.A.), Spanish Language and Literature
Valencia Community College 2009 — 2011
Associates in Arts, General Studies
Universal Orlando Resort July 2015 - Present
Yard House Restaurants September 2014 - March 2015
Walt Disney World December 2013 - July 2014
Expedia Local Expert August 2010 - November 2013
Spirit Halloween September 2011 - November 2011
Universal Orlando Resort September 2006 - July 2010
Skills
Hospitality, Customer Service, Sales, Inventory Management, Data Entry, Employee Training, Teamwork, Food, Hotels, Restaurants, Customer Satisfaction, Hospitality Industry, Time Management, Hospitality Management
Education
University of Central Florida 2015 — 2017
Bachelor of Science (B.S.), Restaurant/Food Services Management
Valencia College 2014 — 2015
Associate of Arts (AA), General Studies
Fox Webpages May 2010 - Present
Germans In Miami December 2007 - Present
Miami Nice Tours March 2013 - December 2013
Miami Nice Tours March 2011 - February 2013
Expedia Local Expert March 2011 - October 2011
Miami Nice Tours January 2011 - March 2011
Photopia Miami January 2009 - December 2010
Merk Pharaceutical Co. June 2003 - September 2003
Skills
Marketing Strategy, E-commerce, Marketing, Social Media, Social Media Marketing, Online Advertising, Public Relations, Marketing Communications, Digital Marketing, Team Building, Event Management, Event Planning, Advertising, Photoshop, Leadership, Online Marketing, Strategy, Brand Management, CRM, Google Analytics, Brand Development, Recruiting, Market Research, Web Design, SEO, Sales, Project Planning, B2B, Web Development, Website Development, E-business, Graphic Design, HTML, Cloud Computing, E-commerce Consulting, Adobe Acrobat, Google Adwords, Groupon Deals set up, Daily Deals, Organization, Efficiency, Interpersonal Skill, Brainstorming, Imagination, Fine Dining, Outsourcing, Project Management, Entrepreneurial Spirit, Start-ups
Education
St. Thomas University 2007 — 2011
Bachelor of Business Administration (BBA), International Business, Marketing, 3.7
The University of Hong Kong 2010 — 2010
Certificate, Asia as the Global Future, 3.8
Orange County Public Schools August 2015 - Present
Tamwood International College Ltd. June 2015 - Present
Orange County Public Schools December 2014 - June 2015
Crowne Plaza Melbourne Oceanfront April 2014 - September 2014
Universal Orlando September 2012 - August 2014
Just Events! Group, Inc. November 2013 - April 2014
Expedia Local Expert April 2013 - December 2013
Max King Events January 2013 - May 2013
Skills
Customer Satisfaction, Customer Service, Event Planning, Highly detail oriented, Event Management, Time Management, People Skills, Teamwork, Food & Beverage, Hospitality Management, Weddings, Great communications..., Open Minded, Positive Personality, Sales, Management, Outstanding time..., Success Driven, Engaging People, Social Networking, Marketing, Social Media, Communication, Multi Tasking, Flexibility, Friendly and..., Excellent Customer..., Bilingual-..., Exceptional Listener, Great Problem Solver, Motivated, Coordination
Education
University of Central Florida 2012 — 2014
Bachelors of Science, Event Management
University of Nicosia 2012 — 2012
Study Abroad
Roosevelt University 2011 — 2012
Hospitality and Tourism Management
Universal Orlando Resort May 2014 - Present
The Walt Disney Company January 2013 - May 2014
The Walt Disney Company July 2012 - January 2013
Expedia Local Expert March 2012 - July 2012
The Walt Disney Company June 2011 - January 2012
The Walt Disney Company August 2010 - January 2011
Oliver Sweeney June 2010 - July 2010
American Eagle Outfitters May 2009 - May 2010
Campus Crusade for Christ August 2008 - May 2010
Pinnacle School August 2007 - May 2010
Skills
Microsoft Excel, Microsoft Access, Salesforce.com, Customer Service, Management, PowerPoint, Microsoft Office, Advertising, Time Management, Hospitality, Microsoft Word, Social Networking, Sales, Inventory Management, File Management, Hotels, Tourism, Public Speaking, Outlook, Team Leadership, Problem Solving, Data Mining, Data Analysis, Marketing Research, Analytics, Customer Satisfaction, Market Research
Education
Indiana University - Kelley School of Business 2006 — 2011
Bachelor of Science, Business; Marketing, International Business, 3.6/4.0
City University London 2010 — 2010
Diversity in the British Workplace
Institute for the International Education of Students 2008 — 2008
British Theatre, Shakespeare
LinkedIn March 2012 - August 2015
Google April 2011 - March 2012
Expedia Local Expert June 2010 - January 2011
Hertz May 2009 - June 2010
Skills
Customer Service, Microsoft Excel, Data Analysis, Microsoft Office, Market Research, Social Networking, Marketing Strategy, Time Management, Management, Sales Management, Team Leadership, Customer Satisfaction, Social Media, Training, Team Building, Leadership, Project Planning, Human Resources, Sales, Teamwork, Research, Operations Management, Business Strategy, Program Management, Recruiting, PowerPoint, Team Management, Event Planning, Strategy
Education
San Jose State University 2007 — 2009
Child Development, English, Psychology, Human Development, 3.6
Expedia Local Expert March 2014 - Present
Expedia Local Expert March 2013 - March 2014
Expedia Local Expert September 2010 - March 2013
Universal Orlando July 2003 - July 2010
Skills
Hospitality Industry, Hospitality, Hospitality Management, Hotels, Tourism, Customer Service, Leisure, Team Building, Guest Service Management, Resorts, Revenue Analysis, Hotel Management, Food & Beverage, Budgets, Training, Sales, Marketing Strategy, Customer Satisfaction, Restaurants, Front Office, Concierge Services, Property Management..., Micros, Pre-opening, Banquets, Catering, Time Management, Meeting Planning, Hotel Booking, Yield Management, Event Management, Rooms Division, Lodging, OnQ, Leisure Travel, Convention Services, Opening Hotels, Guest Recovery, MICROS
Education
Palm Beach Atlantic University 2007 — 2013
Bachelor of Science in Organizational Leadership
TECO 2001 — 2002
Nursing, Licensed LPN II
Hilton Worldwide November 2013 - Present
Publix Super Markets December 2004 - Present
Expedia Local Expert November 2012 - May 2013
Universal Orlando May 2012 - November 2012
Education
University of Central Florida 2009 — 2013
Event Management, Hospitality, Senior
Expedia Local Expert November 2012 - Present
Peony Asian Fusion February 2011 - June 2011
University of Central Florida August 2010 - December 2010
Walt Disney World January 2010 - June 2010
Thai Ginger Resaurant August 2007 - November 2009
Skills
Facebook, Hospitality, Event Management, Event Planning, Time Management, Program Management, Hotels, Tourism, Food & Beverage, Customer Service
Education
Griffith University 2008 — 2011
Bachelor of Business, International Tourism and Hotel Management
University of Central Florida 2009 — 2010
Study Abroad Credit, Theme Park Management
Universal Orlando Resort August 2015 - Present
Universal Orlando Resort January 2015 - Present
Walt Disney World May 2007 - Present
Expedia Local Expert January 2012 - December 2014
SeaWorld Orlando February 2011 - August 2012
SeaWorld Orlando February 2010 - April 2010
Skills
Management, Travel Planning, Event Planning, Event Management, Tourism, Customer Service, Hospitality Management, Sales, Team Building, Resorts, Time Management, Leadership, Hotels, Hospitality Industry, Social Networking, Food & Beverage, Front Office, Hospitality, Concierge Services, Meeting Planning, Customer Satisfaction, Guest Service Management, Revenue Analysis, Catering, Banquets, Hotel Management, Micros
Education
University of Central Florida – Rosen College of Hospitality Management 2012 — 2014
Master's Degree, Hospitality and Tourism Management, 3.88
University of Central Florida – Rosen College of Hospitality Management 2007 — 2011
Bachelor of Science, Hospitality Management-Theme Park and Attraction Management Track, 3.81
Westin Hotels & Resorts October 2014 - Present
Expedia Local Expert September 2013 - August 2014
Omni Hotels September 2011 - July 2013
Omni Hotels September 2010 - September 2011
Bridlewood Golf Club June 2008 - September 2010
Baja Louie's Beach Bar and Grill August 2008 - May 2009
University of North Texas January 2007 - August 2007
Skills
Food & Beverage, Banquets, Restaurants, Leadership, Hiring, Weddings, Hospitality Management, Hospitality, Hotels, Hospitality Industry, Hotel Management, Micros, Front Office, Catering, Golf, Meeting Planning
Education
University of North Texas 2006 — 2010
Bachelor of Science, Hospitality Management
CPRS June 2014 - Present
PwC July 2013 - June 2014
PwC June 2012 - August 2012
Seattle University September 2010 - June 2012
T-Mobile June 2011 - September 2011
Expedia Local Expert January 2011 - March 2011
Skills
Accounting, PowerPoint, Analysis, Leadership, Research, Critical Thinking, Microsoft Office, Account Reconciliation, Market Research, Educational Leadership
Education
University of Notre Dame 2012 — 2013
Master of Science (M.S.), Accountancy, Taxation
Seattle University 2008 — 2012
Bachelor of Arts (B.A.), Business Administration, Major in Accounting; Minor in Entrepreneurship
Expedia Media Solutions March 2015 - Present
Expedia Local Expert November 2012 - Present
Expedia May 2011 - Present
JPMorgan Chase August 2010 - May 2011
Student International Business Council (SIBC) January 2009 - December 2009
Doniphan County May 2009 - September 2009
Skills
Teamwork, Leadership, Customer Service, Banking, Analysis, Financial Analysis, SQL, Microsoft Word, Marketing, Forecasting, Data Analysis, Strategy, Risk Management, Market Research, Microsoft Excel, Management, Interviews, Accounting, Budgets, CRM, Strategic Planning, PowerPoint, Sales, Time Management, Microsoft Office, Outlook, Team Leadership, Account Management
Education
Benedictine College 2006 — 2010
Finance
Benedictine College 2006 — 2010
Bachelor's degree, Finance
Theatre Off Jackson August 2014 - Present
Traver Gallery September 2013 - Present
Theatre Puget Sound August 2013 - Present
Professional Bean Counter, Inc. August 2013 - August 2013
Expedia Local Expert April 2011 - July 2013
Razorfish (VivaKi/Publicis Groupe) July 2009 - April 2011
Avenue A Razorfish April 2008 - June 2009
PACCAR 2006 - 2008
Skills
Accounting, Business Intelligence, Financial Analysis, Program Management, Budgets, Financial Forecasting, Management, Analytics, Microsoft Word, Finance, Time Management, GAAP, Purchasing, Outlook, Revenue Recognition, Access, Microsoft Excel, Strategic Planning, Pricing, Forecasting, Financial Reporting, Sarbanes-Oxley Act, Microsoft Office, Decision Support, Data Analysis, Financial Modeling, Process Improvement, Variance Analysis, Marketing, Strategic Financial...
Education
Indiana University-Northwest 1996 — 2001
BS, Accounting
A1 Restoration June 2013 - Present
World Travel Holdings December 2010 - May 2013
Expedia Local Expert June 2010 - October 2010
The Ritman Agency August 2009 - May 2010
Staples October 2006 - January 2009
Einstein -N- Ideas August 1998 - June 2006
Skills
PowerPoint, Event Planning, Microsoft Word, Hospitality, Customer Service, Management, Sales, Marketing Strategy, Customer Satisfaction, Microsoft Office, Sales Operations, CRM, Microsoft Excel, Marketing, Social Networking, Call Centers
Education
University of Central Florida 1994 — 1996
Bachelor of Arts Degree, History
Valencia College 1990 — 1994
Associate's Arts Degree, General Education
Expedia Local Expert June 2015 - Present
Florida Basketball Volleyball Association November 2014 - Present
Apple December 2013 - November 2014
Walt Disney World Swan and Dolphin January 2012 - December 2013
Skills
Customer Service, Management, Leadership, Time Management, Food & Beverage, Hotels, Hospitality Industry, Professional Experience, Hospitality, Microsoft Office
Education
University of Central Florida 2015 — 2018
Bachelor’s Degree, Finance, General
Valencia College 2012 — 2015
Associate's Degree, General Studies, 3.9 GPA
Expedia April 2012 - Present
Expedia August 2011 - April 2012
Expedia Local Expert June 2008 - August 2011
AT&T Mobility April 2003 - June 2008
Skills
Revenue Analysis, Hospitality, Customer Service, Training, Tourism, Hospitality Management, Online Travel, Hospitality Industry, Call Centers, Onboarding, Resorts, Hotels, Human Resources, Travel Management, Leisure Travel, Hotel Booking
Education
University of Central Florida 2003 — 2006
Master of Arts, Interpersonal Communications
University of Central Florida 1998 — 2002
Bachelor of Arts, Interpersonal Communications
Alexander W. Dreyfoos School of the Arts 1993 — 1998
Communication Arts
Courtyard by Marriott San Diego Central March 2015 - Present
Residence Inn by Marriott San Diego Central February 2014 - March 2015
Courtyard by Marriott San Diego Downtown August 2012 - February 2014
Sheraton Mission Valley September 2011 - August 2012
Expedia Local Expert June 2010 - September 2011
Origins Natural Resources April 2007 - June 2010
Skills
Food & Beverage, Hospitality Management, Hospitality, Hotels, Hospitality Industry, Revenue Analysis, Tourism, Meeting Planning, Sales Management, Sales, Hotel Management, Front Office, Property Management..., Resorts, Catering
Education
State University of New York at Albany
BA
Expedia Local Expert December 2014 - Present
SeaWorld Parks & Entertainment July 2011 - February 2014
Congo River Golf August 2009 - January 2012
Florida Elks Youth Camp June 2010 - August 2010
Skills
Facebook, Marketing, Event Planning, Microsoft Office, PowerPoint, Time Management, Public Speaking, Includer, Hospitality Management, Hospitality, Persuasiveness, Tourism, Customer Service, Social Media, Leadership
Education
University of Central Florida 2009 — 2014
Bachelor of Science (B.S.), Hospitality Management
Expedia Local Expert May 2015 - Present
USN November 2011 - Present
Absolute Computing Solutions September 2012 - May 2015
Chemring Ordnance July 2012 - September 2012
PerryConnections.com May 2010 - August 2011
Skills
A+ Certified, Microsoft Certified..., CompTIA Network+..., Server+, Servers, Hardware, Windows 7, Windows Server, Computer Maintenance, Windows XP, Computer Repair, Security, DHCP, Technical Support, Firewalls, CompTIA A+, Leadership, Troubleshooting, Microsoft Office, Information Technology, Networking, Help Desk Support
Education
IT A School USN
Graduated with Honors
North Florida Community College
Associate of Arts (A.A.)
PSAV March 2015 - Present
World of Beer Franchising, Inc. September 2014 - February 2015
Levy Restaurants September 2013 - January 2015
Wyndham Worldwide October 2011 - October 2014
Cocktails Catering March 2014 - September 2014
Expedia Local Expert May 2013 - January 2014
Hilton Worldwide May 2012 - December 2012
Hawks Cay Resort May 2010 - August 2011
Skills
Customer Satisfaction, Restaurants, Banquets, Goal Oriented, Flexible Schedule, Menu Development, Modeling, Hospitality Management, Time Management, Social Responsibility, Front Office, Bilingual, Acting, Organization, Catering, Microsoft Excel, Microsoft Word, Hospitality Industry, Event Management, Food & Beverage, Hotels, Hotel Management
Education
University of Central Florida 2011 — 2013
Bachelor's degree, event management
Florida Keys Community College 2010 — 2011
Associate of Arts (A.A.), Veterinary Medicine
Edison Community College 2008 — 2009
Associate's Degree
Expedia Local Expert November 2013 - Present
Expedia Local Expert October 2011 - November 2013
Expedia Local Expert October 2010 - November 2011
Rosen Shingle Creek 2009 - 2011
University of Central Florida 2007 - 2011
Skills
Hospitality Management, Hospitality, Hospitality Industry, Hotels, Front Office, Resorts, Food & Beverage, Tourism, Hotel Management, Restaurants, Customer Service, Event Management, Cruise Lines, Airlines, Microsoft Office, Hotel Booking, Concierge Services, Guest Service Management, Customer Satisfaction
Education
University of Central Florida 2007 — 2011
Bachelor's Degree of Science, Hospitality Management
Emser Tile July 2013 - Present
Expedia Local Expert January 2012 - December 2012
Expedia Local Expert March 2011 - November 2011
Hilton Grand Vacations June 2010 - February 2011
Paramount Pictures May 2008 - May 2010
New Line Cinema September 2006 - May 2008
Skills
Hospitality, Customer Service, Employee Relations, Hotels, Recruiting, Event Planning, Training, Applicant Tracking..., Team Building, Employee Training, Customer Satisfaction, Event Management, Management, Human Resources, Interviews
Education
University of California, Riverside 2000 — 2004
John Marshall High School
Faceless Technologies July 2014 - Present
Bill Madonna Golf Academy October 2012 - July 2014
Marriott Vacations Worldwide November 2011 - May 2012
OpenPar LLC February 2011 - March 2012
Expedia Local Expert March 2010 - September 2011
Loews Hotels February 2008 - August 2009
Skills
Hospitality Management, Resorts, Concierge Services, Sales, Marketing, Marketing Strategy, Public Relations, Sales Management, Marketing Communications, Team Leadership, Microsoft Excel, Strategic Planning, Account Management, Recruiting, Social Media Marketing, Email Marketing, Social Media, Training, Event Management, Hospitality, Event Planning, Social Networking, Online Marketing, New Business Development, Team Building, Lead Generation, Trade Shows, Advertising, Tourism, Customer Service, Management, B2B, Sales Presentations, Facebook, Entrepreneurship, Brand Development, Sports Marketing, Business Development, Digital Marketing, Microsoft Office, PowerPoint, Merchandising, Marketing Research, Strategy, SEO, Microsoft Word, Corporate Events, Sports, Forecasting, Cold Calling
Education
Barry University - Dwayne O. Andreas School of Law 2012 — 2016
Legal Studies
Loews Hotels 2009 — 2009
Management Level- Customer Service, Handling Guest Complaints, And More Training, Hospitality Administration/Management
West Chester University of Pennsylvania 2007 — 2009
BBA, Business & Marketing
Montgomery County Community College 2003 — 2006
Liberal Arts and Sciences/Liberal Studies
Hatboro Horsham Senior High School 1999 — 2003
HS Diploma, Life Survival Training
Expedia, Inc. August 2015 - Present
Expedia, Inc. September 2014 - August 2015
Expedia Local Expert June 2013 - September 2014
The Walt Disney Company January 2012 - August 2013
BYU-Idaho July 2012 - April 2013
BYU-Idaho July 2012 - December 2012
Marriott Spring Hill Suites July 2012 - September 2012
The Churro Factory April 2012 - July 2012
Walt Disney World June 2011 - January 2012
The Walt Disney Company January 2011 - June 2011
Skills
Leadership, Public Speaking, Microsoft Excel, Customer Service, Microsoft Office, Sales, Teaching, Social Networking, Social Media, Marketing, PowerPoint, Microsoft Word, Team Leadership, Social Media Marketing, Facebook, Instagram, Twitter, LinkedIn, Google Analytics, Google Docs, Google Maps, Google+, Pinterest, Adobe Creative Suite, Google Chrome, Negotiation, New Business..., Real Estate, Real Estate Marketing, Hospitality, Concierge Services, Theme Parks, Disney Vacations, Vacation Homes, Advertising, Time Management, Training
Education
Brigham Young University - Idaho 2010 — 2013
Bachelor of Science, Business Management: Entrepreneurship & Finance
Brigham Young University - Idaho 2010 — 2011
Associates of Science, General Studies
Nimlok Orlando September 2015 - Present
HPN Global May 2015 - Present
Expedia Local Expert May 2012 - September 2015
Walt Disney World December 2013 - March 2014
Walt Disney World February 2013 - December 2013
Skills
Tourism, Hotels, Hospitality, Resorts, Hospitality Industry, Hospitality Management, Front Office, Hotel Management, Revenue Analysis, Leisure Travel, Meeting Planning, Travel Management, Leisure, Event Management, Travel Planning, Event Planning, Opera, Customer Satisfaction, Customer Service, Concierge Services, Guest Service Management, Social Networking, Trade Shows, Time Management
Education
University of Central Florida – Rosen College of Hospitality Management 2012 — 2015
Event Management, Tourism and Travel Services Management
North Shore Community College 2007 — 2010
Travel, Tourism and Hospitality/Hotel Management
Hilton Worldwide July 2015 - Present
TravelHost Magazine Orlando August 2014 - Present
Loews Hotels January 2013 - July 2015
Kessler Collection August 2012 - February 2013
Expedia Local Expert July 2010 - July 2012
Peabody Hotel Group November 2009 - July 2010
SeaWorld Orlando June 2004 - November 2009
TGI Fridays May 2007 - September 2008
Skills
Hospitality Management, Hospitality, Hotels, Hospitality Industry, Resorts, Food & Beverage, Restaurants, Hotel Management, Front Office, Tourism, Concierge Services, Guest Service Management, Revenue Analysis, Micros, Banquets
Education
University of Central Florida 2008 — 2010
Bachelors, Hospitality Management
Griffith University 2009 — 2009
N/A, Tourism and Travel Services Management, Distinction
Valencia Community College 2005 — 2007
Associate of Arts (A.A.), General Studies
Expedia Local Expert August 2013 - Present
Universal Orlando March 2013 - August 2013
Universal Orlando February 2011 - March 2013
Universal Orlando July 2009 - February 2011
Universal Orlando November 2007 - July 2009
Loews Hotels June 2006 - October 2007
Universal Orlando January 2001 - June 2006
Skills
Microsoft Office, Excel, Word, Maximo, SharePoint, Outlook, Creative Writing, Adobe, Typing, General Office Duties, Spreadsheets, Training Manuals, Guest Satisfaction, Guest Service, Attractions, Theme Parks, Theming, Rooms Division, Microsoft Word, Customer Service, Microsoft Excel, Tourism, Management, Operations Management, Customer Satisfaction, Teamwork, Office Management, Program Management, Sales, Hospitality, Software Documentation, Leadership, Event Management, Employee Training, Time Management, Event Planning, Process Scheduler, Team Building, Social Networking, Training
Education
Ashford University 2010 — 2013
BS, Business Management
Valencia College 2001 — 2003
Expedia Local Expert November 2012 - May 2015
Star Island Resort and Club January 1998 - July 2012
Clarion Suites Resort January 1998 - January 2003
Walt Disney World September 1996 - March 2000
Skills
Hospitality Industry, Hospitality Management, Hospitality, Front Office, Hotel Management, Customer Service, Training, Facilitators, Food & Beverage, Budgets, Recruiting, Resorts, Social Media Marketing, Concierge Services, Event Management, Management, Hiring, Event Planning, Social Media, Marketing, Leadership, Public Speaking, Team Building
Education
Point Park University 1992 — 1996
Bachelor of Arts, Journalism and Communications
Expedia Local Expert May 2012 - Present
CDM Media October 2011 - May 2012
CloudBlue Technologies August 2010 - August 2011
Revana January 2008 - July 2010
Skills
New Business Development, B2B, Account Management, Solution Selling, Forecasting, Sales Process, Cold Calling, Salesforce.com, Sales, Sales Management, Social Networking, Business Development, Negotiation, Direct Sales, Project Management, Lead Generation, Marketing, Customer Service, Leadership, Team Building
Education
Arizona State University 2003 — 2007
Bachelor of Arts, Communication, Political Science
Desert Mountain
Expedia Local Expert April 2012 - Present
Skills
PMS Operation, Guest Satisfaction, Spanish, Hospitality Management, Hospitality, Hospitality Industry, Hotels, Tourism, Customer Service, Property Management..., Hotel Management, Catering, Food & Beverage, Restaurants, Event Management, Event Planning, Delphi, Corporate Events, Front Office, Revenue Analysis, Outlook, Time Management, Cold Calling
Education
Temple University 2008 — 2011
School, Tourism and Hospitality Management
Community College of Philadelphia 2006 — 2008
Associate, Business
Expedia Local Expert August 2012 - January 2015
San Lorenzo Swimwear stores 2011 - 2012
M HOTELS 2009 - 2011
Vail Resorts December 2008 - April 2009
The Peabody Orlando December 2007 - April 2008
Mariel Hotel 2006 - 2007
Skills
Sales, Customer Service, Travel Arrangements, Hotels, Hotel Management, Social Media, Business Analysis, Fully bilingual English, Budgets, Hotel Booking, Teamwork, Human Resources, Operations Management, Travel, English to Spanish, Hospitality, Tourism, Event Planning, Hospitality Industry
Education
Universidad Nacional Mayor de San Marcos 2005 — 2009
Bachelor of Business Administration (B.B.A.), Tourism and Travel Services Management
Cenfotur 2006 — 2007
Bachelor's degree, Tourism and Travel Services Marketing Operations
Expedia Local Expert March 2015 - Present
Expedia Local Expert February 2013 - March 2015
Pizza Hut July 2011 - February 2013
Skills
Hospitality, Customer Satisfaction, Hospitality Industry, Hospitality Management, Resorts, Tourism
Education
Gordon College (GA) 2008 — 2010
Associate's Degree, Early Childhood Education and Teaching
MarineMax Vacations August 2015 - Present
Marriott International March 2013 - May 2015
Marriott International May 2012 - March 2013
Marriott Vacations Worldwide November 2011 - May 2012
Marriott Vacation Club International May 2011 - October 2011
Expedia Local Expert October 2010 - April 2011
Skills
Resorts, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Event Planning, Food & Beverage, Management, Tourism, Guest Service Management, Event Management, Revenue Analysis, Micros, Social Networking, Time Management, Front Office, Hotel Management, Customer Service, MICROS
Education
University of Central Florida 2007 — 2012
Bachelor's degree, Hospitality Administration/Management
University of Central Florida – Rosen College of Hospitality Management 2007 — 2011
Hospitality Management, Hospitality, Tourism
Expedia Local Expert May 2014 - Present
Orange County Public Schools August 2013 - May 2014
Tavern Restaurant Group August 2012 - May 2014
Rochelle Elementary School District August 2011 - May 2012
Rochelle Elementary School District August 2010 - August 2011
Skills
Elementary Education, Retail Sales, Customer Service, Staff Development, Public Speaking, Classroom, Event Planning, Lesson Planning, Curriculum Design, Classroom Management
Education
Aurora University 2006 — 2009
Bachelor of Arts (B.A.), Elementary Education and Teaching
Sauk Valley Community College 2004 — 2006
Elementary Education
Expedia Local Expert February 2010 - Present
J.Crew November 2009 - June 2010
Walt Disney World August 2005 - February 2010
BankFIRST September 2006 - May 2008
Skills
Concierge Services, Front Office, Hospitality Industry, Hospitality Management, Hotels, Hospitality, Resorts, Hotel Management, Tourism, Property Management..., Food & Beverage, Revenue Analysis, Guest Service Management, Restaurants, Hotel Booking, Event Management, Micros, Meeting Planning, Sales, Microsoft Office, Social Media Marketing, Social Media, Customer Service
Education
University of Central Florida 2013 — 2015
Bachelor's Degree, Political Science and Government, 3.0
Valencia Community College 2011 — 2013
Associate’s Degree, General Studies, 3.0
Ohio Center for Broadcasting-Valley View 2002 — 2003
Technical, Radio and Television Broadcasting Technology/Technician, 4.0
Medina County Career Center 1999 — 2001
Technical, Executive Assistant/Executive Secretary, 3.8
Disney Parks & Resorts January 2014 - Present
Corey Jessup Photography April 2006 - Present
Walt Disney World March 2013 - December 2013
Expedia Local Expert November 2012 - December 2013
Walt Disney World November 2012 - March 2013
Sea World Parks August 2011 - July 2012
Jessup Agri-Business BDA January 2003 - July 2011
Skills
Project Management, Interpersonal Leadership, Thinking Outside The Box, Commercial Photography, Travel, Microsoft Office, Mac OS, High Performance Driving, Mechanical Product..., Simplifying the Complex, Baseball, Photography, Team Leadership, Management, Leadership, Training, Event Management
Education
Lake Michigan College 2012 — 2013
Psychology
Harrington College of Design 2006 — 2007
Digital Photography
Expedia Local Expert April 2014 - Present
Inditex August 2011 - April 2014
EDUCA Corporation June 2010 - August 2012
Universal Orlando Resort March 2011 - August 2011
Skills
Retail, Visual Merchandising, Merchandising, Retail Sales, Store Management, Customer Service, Cashiering, Sales, Time Management, Teamwork, Fashion, Loss Prevention, Microsoft Office, Hospital Sales, Hospitality Industry, Social Media Marketing, Online Marketing, Marketing Communications, Project Management, Strategic Planning, Event Management, Adobe Acrobat, Hospitality, Business Analysis, Financial Analysis, Microsoft Excel, Microsoft Word, Social Media, Marketing Strategy, Team Leadership, Cornerstone, Capstone, Thrive in A Fast-paced..., Driving Results, High Energy Level, Skilled Multi-tasker
Education
University of Central Florida 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Marketing
Valencia Community College 2010 — 2012
Associate of Arts (A.A.), General Studies
Expedia Local Expert July 2006 - Present
Avista Hotels Group February 2003 - January 2006
Guardian Ad Litem September 2003 - July 2005
Kirby Company March 1998 - May 2003
Skills
Bilingual, Motivational Speaking, Hospitality, Concierge Services, Recruiting, Time Management, Management, Leadership, Social Networking, Sales
Education
Everest University-South Orlando 2003 — 2005
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration
Expedia Local Expert September 2013 - Present
Max Studio May 2013 - September 2013
Nordstrom October 2012 - May 2013
7 For All Mankind June 2011 - January 2012
Skills
Visual Merchandising, Styling, Clienteling, Apparel, Fashion, Merchandising, Trend Analysis, Window Displays, Mannequin Styling, Trend, Draping, Fashion Illustration, Fashion Design, Trend Forecasting, Sewing, Customer Service, Sales, Marketing, Retail, Microsoft Office, Retail Sales, Management, Hospitality
Education
International Academy of Design and Technology-Orlando 2007 — 2011
Bachelor of Fine Arts (BFA), Fashion design and merchandising
Rosen Hotels & Resorts August 2014 - Present
Expedia Local Expert September 2013 - April 2014
P.F. Chang's China Bistro December 2012 - September 2013
Winter Park Racquet Club June 2012 - December 2012
Radisson Hotel Orlando-UCF December 2011 - June 2012
P.F. Chang's China Bistro May 2011 - August 2011
Tailgaters Smokehouse and Spirits UCF January 2011 - May 2011
Skills
Computer Graphics, Computer Literate, Clerical Skills, Team Building, Leadership Development, Strategic Leadership, Customer Service, Friendship, Organizational..., Responsibility, Teamwork, Hospitality Management, Hotels, Menu Development, Hospitality Industry, Restaurants, Hospitality, Sales, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel
Education
University of Central Florida 2010 — 2014
Hospitality Management B.S./Restaurant Management B.S., Hospitality Administration/Management, 3.8
Piper High School 2006 — 2010
High School Diploma, General, 3.8
Firmani + Associates Inc. September 2014 - Present
Peach Inc. May 2015 - July 2015
HTC May 2015 - May 2015
Expedia Local Expert October 2014 - February 2015
Keep Texas Beautiful January 2014 - June 2014
European Wax Center November 2013 - June 2014
Walt Disney World August 2013 - October 2013
Texas State University August 2011 - June 2013
Texas State University February 2013 - May 2013
KTSW- Radio Station June 2012 - August 2012
Skills
Public Relations, Public Speaking, Bilingual-English/Spanis..., Dependable Team Player, Dance, Guest Service Management, Leadership Development, Fashion Shows, Creative Writing, Event Planning, Flexible Approach, Communication Skills, Fitness Instruction, Film, Singing, Social Media, Social Media Marketing, Broadcast Television, Acting, Self-starter, Digital Cameras, Canon DSLR, Adobe Design Programs, Social Networking, Art, Fine Art, Oil Painting, Project Management, PowerPoint, Communication, Spanish, Customer Service, Microsoft Office, Facebook, Leadership, Marketing, Time Management, Microsoft Word, Press Releases, Editing, Microsoft Excel, Event Management, Advertising, Research, Blogging, Sales
Education
Texas State University-San Marcos 2010 — 2013
Bachelor of Arts (B.A.), Communication Studies with Mass Communication and Theatre, Graduated Cum Laude
Southwest Texas Junior College 2007 — 2009
Associate's Degree, Fine/Studio Arts, General
Sixthman July 2015 - Present
Expedia Local Expert May 2013 - July 2015
Magic Kingdom Guest Relations June 2010 - July 2014
Cumulus Media February 2012 - October 2012
Limited Brands October 2009 - September 2012
Piedmont OB-GYN January 2012 - February 2012
The Coca-Cola Company September 2011 - January 2012
The Walt Disney Company August 2009 - May 2010
Georgia College & State University June 2007 - May 2010
Campus Activities Board (CAB) August 2006 - May 2010
Skills
Event Planning, Customer Service, Problem Solving, Retail, Cash Handling, Phone Etiquette, Filing, Public Relations Skills, Conflict Resolution, Coordinating Events, General Administrative..., Writing, Merchant Services, Corporate Communications, Communication, Marketing Communications, Concierge Services, Public Relations, Public Speaking, Time Management, Cash Flow, Sales, Online Marketing, Editing, Teamwork, Marketing Strategy, Recruiting, Social Networking, Social Media, Social Media Marketing, Coaching, Event Management, Facebook, Events Coordination, Microsoft Office, Leadership, PowerPoint, Marketing
Education
Georgia College and State University 2006 — 2010
B.A, Mass Communication/Public Relations
Northview High School 2002 — 2006
Dual Diploma, Communication
Expedia Local Expert March 2015 - Present
Know Before You Go, Inc. May 2014 - Present
Frontline Event Staffing October 2013 - October 2014
Great Wolf Lodge May 2013 - January 2014
Anthony's Bar and Grille August 2006 - May 2013
Skills
Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Teamwork, Hospitality, Social Media, Event Planning, English, Event Management, Hospitality Management, Food & Beverage, Hospitality Industry
Education
University of Central Florida 2012 — 2016
Bachelor's degree, Hospitality Administration/Management
Florida Dolphin Tours February 2015 - Present
Expedia Local Expert June 2013 - Present
Florida Dolphin Tours June 2013 - Present
Kitchen 24 August 2009 - February 2012
Hard Rock Hotel January 2002 - January 2006
Skills
Event Planning, Hospitality Industry, Sales, Hospitality Management, Concierge Services, Hospitality, Guest Service Management, Restaurant Management, Front Office, Hotels, Team Leadership, Resorts, Hotel Management, Tourism, Organizational..., Food & Beverage, Micros, Aloha, Positouch
Education
University of Central Florida 2004 — 2007
Bachelor of Arts (B.A.), Interpersonal and Organizational Communications
Valencia Community College 2002 — 2004
Associate of Arts (AA)
Expedia Local Expert March 2015 - Present
Legends in Concert - On Stage Entertainment March 2009 - Present
Tripres.com June 2003 - March 2009
On Stage Entertainment - Legends in Concert September 1997 - April 2003
Showtime Tickets & Tours January 1995 - September 1997
Skills
Entertainment, Tourism, Event Management, Hospitality, Sales, Theatre, Music, Microsoft Office, Budgets, Event Planning, Corporate Events, Online Advertising, Hotels, Festivals, Time Management, Marketing, Public Relations
Education
University of Nevada-Las Vegas 1998 — 2001
Business Management
Old Dominion University August 2014 - May 2015
Virginia Wesleyan College August 2014 - December 2014
University of Central Florida May 2014 - August 2014
Old Dominion University August 2013 - May 2014
Peabody Hotel Group October 2012 - April 2013
Expedia Local Expert November 2011 - October 2012
SeaWorld March 2011 - November 2011
Hoypoloi June 2010 - June 2011
Williamsburg James City County Public Schools August 2009 - June 2010
Diamond Resorts International March 2009 - September 2009
Skills
Research, Microsoft Office, Social Media, Event Planning, Film, Social Networking, Public Relations, Event Management, PowerPoint, Teaching, Access, Microsoft Excel, Customer Service, Program Management, Marketing, Mac, Time Management, International Education, Public Speaking, Leadership, Community Outreach, Editing, Higher Education, Microsoft Word
Education
Old Dominion University 2013 — 2015
Master of Education (MEd), International Leadership, 3.77
James Madison University 2004 — 2008
Bachelor of Arts (BA), Media Arts and Design
Expedia Local Expert May 2008 - Present
Light up Yards December 2006 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Training, Customer Satisfaction, Event Management, Hospitality, Hotels, Management, Marketing
Education
University of Central Florida 2004 — 2006
Bachelor of Applied Science (BASc), Hospitality Administration/Management
Expedia Local Expert May 2012 - Present
Barzman Consulting June 2010 - Present
Hawaii Ecotourism Association 2012 - 2014
Hawaii Department of Business, Economic Development & Tourism September 2010 - November 2012
DR Systems October 2008 - September 2011
Explorica October 2007 - October 2008
Waterfall Resort Alaska May 2007 - September 2007
Del Mar Union School District February 2006 - April 2007
Self Employed Tutor September 2005 - December 2005
Skills
Team Leadership, Customer Relations, Problem Solving, PowerPoint, ArcGIS, SPSS, Scuba Diving, Integrated Marketing, Sage CRM, VMware Infrastructure, Renewable Energy, Sustainable Design, Organizational..., Process Consulting, Sustainable Tourism, Stakeholder Facilitation, Wordpress, Photography, Photoshop, Photovoltaics, MS Office Suite, SharePoint, Salesforce.com, Social Media, Corporate Social..., Systems Analysis, Account Management, Strategic Planning, Public Relations, Public Speaking, Customer Service, Customer Retention, International Business, Decision Analysis, Environmental Issues, Event Planning, Conventions, Database Administration, Forecasting, Coaching, Competitive Analysis, Energy Efficiency, Operational Efficiency, Cost Analysis, Program Management, Procurement, Loss Mitigation, Training & Development, Curriculum Design, Market Research
Education
Hawaii Pacific University 2010 — 2012
Master of Arts (M.A.), Global Leadership & Sustainable Development, 4.0 Program Valedictorian
Sungkyunkwan University 2011 — 2011
Industrial Ecology & Innovation and Entrpreneurship, 4.0
San Diego State University-California State University 2000 — 2005
Bachelor of Science (B.S.), Business- Integrated Marketing Communications, 3.84 Cum Laude
Deakin University 2003 — 2003
Finance & Sociology, 4.0
Oxford University 2002 — 2002
International Politics, 4.0
Expedia Local Expert July 2012 - Present
Visible Technologies May 2007 - April 2012
K2iS, Inc. November 2005 - May 2007
K2iS, Inc. September 2005 - November 2005
MIT Sloan School of Management September 2004 - May 2005
Skills
Product Management, Program Management, Big Data, Machine Learning, Social Media Marketing, Social Media Monitoring, Community Engagement, Product Strategy, Business Intelligence, Text Analytics, Social Media Measurement, Web Analytics, Cloud Computing, Scalability, Start-ups, Agile Methodologies, Strategy, Analytics, Enterprise Software, Management, Leadership, Distributed Systems, Product Development, SaaS, Consulting
Education
Massachusetts Institute of Technology 1999 — 2005
PhD, Neurobiology
University of Rochester 1995 — 1999
BS, Molecular Genetics
Expedia Local Expert August 2015 - Present
Expedia Local Expert January 2014 - August 2015
Expedia August 2012 - January 2014
Accelink Technologies September 2011 - December 2011
Skills
Java, Android, JavaScript, Software Development, Scala, Apache Lucene, Solr, SQL, PHP, Distributed Systems, Web Services, Scrum, Object Oriented Design, Agile Project Management, Continuous Delivery, Perforce, Linux, Splunk, Bash, Shell Scripting, Unix, Git, Scalatra, RESTful WebServices, Functional Programming, MySQL, JMeter, Apache Zookeeper, Play Framework, API Design, Domain-driven...
Education
University of California, Los Angeles 2010 — 2012
Master of Science, Electrical Engineering
Wuhan Institue of Technology 2006 — 2010
Bachelor of Science, Electrical Engineering
Wuhan University 2006 — 2010
Bachelor of Arts, Economics
Boys & Girls Clubs of Central Florida April 2009 - Present
Fun Party Rentals Orlando June 2008 - Present
Expedia Local Expert June 2013 - March 2014
Visit Orlando August 2012 - December 2012
SeaWorld Orlando January 2012 - April 2012
Universal Studios Florida May 2007 - October 2011
Orange County Government May 2008 - August 2008
Skills
customer service,..., Marketing, Fundraising, Customer Service, Sales, Advertising, Marketing Strategy, Trade Shows, Recruiting, Retail, Research, Tourism, Event Planning, Event Management, Nonprofits, Social Media, Social Networking, Public Relations, Hospitality, Social Media Marketing
Education
University of Central Florida 2011 — 2013
Bachelor of Science (BS), Hospitality Administration/Management
University of Central Florida - Rosen College of Hospitality Management 2011 — 2013
Bachelor of Science, Hospitality Management
Florida A&M University 2009 — 2011
BS, Business Administration and Management, General
Robert Hungerford Preparatory High School – Global Business Academy 2005 — 2009
Honors Diploma, Hospitality & Tourism
Expedia Local Expert July 2011 - Present
Universal Orlando January 2008 - July 2011
Walt Disney World August 2009 - January 2011
Skills
Customer Service, Event Management, Word, Hotels, Microsoft Office, Hospitality, Guest Service, Customer Relations, Excel, Event Planning, Opera, Front Office, PowerPoint, Hospitality Management, Guest Satisfaction, Hospitality Industry, Outlook, Inventory Management, Tourism, Problem Solving, Photoshop, Restaurants, Scheduling, Social Media, Writing, Resorts, Concierge Services, English, Food & Beverage, Public Speaking, Advertising, Telephone Skills, Fundraising, Customer Satisfaction, Hotel Management, Promotions, Windows, Entertainment, Theme Parks, Theaters, Attractions, Tickets
Education
Rollins College 2011 — 2011
BA, Performing arts
Valencia Community College 2008 — 2010
AS. Basic Studies, Teaching
Malcolm Household August 2015 - Present
Expedia Local Expert November 2013 - July 2015
Expedia Local Expert May 2011 - November 2013
Tempus Resorts International July 2010 - May 2011
VS Publishing Company October 2009 - July 2010
VS Publishing Company February 2009 - October 2009
Starbucks Coffee Company July 2007 - February 2009
Gurtzberry August 2008 - January 2009
University of Central Florida July 2007 - December 2008
J. N. Malcolm & Sons February 2003 - February 2008
Skills
Superior Work Ethic, Exceptional guest..., History of timeliness..., Extensive knowledge of..., Meet or exceed..., Tourism, Hospitality, Graphic Design, Adobe Creative Suite, Public Speaking, Microsoft Office, PowerPoint, Office Administration, Project Management, Performance Management, Behavioral Interviewing, Hands-on Training, Spanish, Information Quality, Business, Organization &..., Local Area, Communication, Professionals, Adaptation, Contract Negotiation, Cold Calling Experience, Event Planning, Marketing, Advertising, Onboarding, DISC Assessment, Myers-Briggs Type..., Keirsey Temperament..., Mentoring, Prioritize Workload, Creative Problem Solving, Active Listening, Sales, Teamwork, Social Networking, Training, Customer Service, Recruiting, Hotels, Marketing Strategy, Coaching, Hiring, Team Building, Hospitality Industry
Education
University of Central Florida 2005 — 2008
Organizational and Interpersonal Communication, Communication, General
Valencia Community College 2003 — 2005
Graphics Technology, Graphic Design
United States Naval Academy 2001 — 2003
Mechanical Engineering
Dr. Phillips High School 1997 — 2001
High School Diploma with Honors, Visual and Performing Arts
Expedia Local Expert May 2011 - Present
Loews Hotels February 2009 - May 2011
Loews Hotels March 2008 - February 2009
MRG Enterprises & LUSH Events May 2005 - June 2008
Skills
Concierge Services, Team Building, Team Leadership, Problem Solving, Information Literacy, Customer Service, Customer-focused Service, Customer Retention, Bartending, Theme Parks, Themed Entertainment, New Restaurant Openings, Event Planning, Event Management, Marketing Event Planning, Events Organisation, Appointment Scheduling, Statistical Data..., Cash Handling, Recruiting, Hiring, Pegasus Opera, HotSOS, Hotel Management, Adaco, Espresso, Lotus Notes, Microsoft Office, Outlook, Special Event, Resorts, Food & Beverage, Food Preparation, Beverage Industry, Supply Ordering, Communication, Interpersonal..., Interpersonal Skills, Soft Skills, Employee Training, Training & Development, Hospitality, Hospitality Management, Hospitality Industry, Hotels, Tourism, Customer Satisfaction, Time Management, Guest Service Management, Revenue Analysis
Education
University of Central Florida 2006 — 2010
Bachelor of Science (B.S.), Hospitality Administration/Management, 3.2
Atlas Networks December 2013 - May 2015
Atlas Networks November 2013 - December 2013
Tucker Technical Services April 2008 - December 2013
Quimper Mercantile Company June 2011 - June 2013
Expedia Local Expert October 2009 - April 2010
BluWater Consulting June 2006 - April 2008
Clearwire April 2006 - April 2008
BluWater Consulting 2006 - 2007
Nortel 1997 - 2007
Microsoft 2006 - 2006
Skills
Telecommunications, VoIP, Vendor Management, Cloud Computing, Integration, Product Management, Program Management, IT Strategy, Contract Negotiation, Start-ups, Process Improvement, Management Consulting, Team Leadership, Enterprise Architecture, Entrepreneurship, IT Service Management, Customer Service, Strategic Planning, Team Building, Pre-sales, Solution Architecture, Business Transformation, Service Management, Business Process Design, Information Management, Operations Management, Change Management, Project Planning, Disaster Recovery, Business Continuity, Team Management, Deployment, Process Engineering, Consultancy, Community Service, Speakers, Ventures, Advocacy, Solution Design, Action, Program Development, Organizational Change, SOA, Software Implementation, Call Center, Problem Solving, Process Development, Planning, Business Management, Customer Relations
Education
University of New Hampshire 1993 — 1995
BS, EET
Vermont Technical College 1990 — 1992
Associates, EET
Expedia Local Expert 2009 - Present
Classic Vacations October 2007 - Present
Expedia, Inc. October 2007 - Present
Expedia, Inc 2007 - Present
Service Performance Corporation 2000 - 2007
Service Performance Corporation 2000 - 2007
Service Performance Corporation 2000 - 2007
Skills
Human Resources, Employee Benefits, HRIS, Onboarding, Hotels, Management, Tourism, Hospitality, PeopleSoft, Microsoft Office, Recruiting, Leadership, Business Travel, Customer Service, Talent Management, Employee Relations, Performance Management
Education
California Polytechnic State University-San Luis Obispo 1980 — 1984
Bachelor of Science
Notre Dame High School
Expedia, Inc. April 2013 - Present
Expedia Local Expert April 2010 - Present
ACS, a Xerox Company April 2009 - April 2010
Universal Orlando June 1996 - 2010
Washington Mutual (WaMu) August 2005 - January 2009
Skills
Recruiting, Onboarding, PeopleSoft, Employee Benefits, Sourcing, Human Resources, Taleo, Cold Calling, Temporary Placement, Leadership, Customer Service, Strategic Sourcing, Hiring, Payroll, Employee Training, Applicant Tracking..., Time Management, HRIS, College Recruiting
Education
University of Central Florida 1997 — 2002
BS, Social Science, Minor in Psychology
Expedia Local Expert August 2013 - Present
Expedia Local Expert September 2012 - July 2013
Expedia May 2005 - September 2012
Microsoft October 2004 - May 2005
Skills
Account Management, Revenue Analysis, Tourism, Hospitality, E-commerce, Sales, Online Advertising, Customer Service, Marketing Strategy, Marketing, Online Marketing, Sales Management, Social Media Marketing, New Business Development, Forecasting, Event Management, Team Building, Management, Competitive Analysis, Customer Satisfaction, Contract Negotiation, Hotels, Social Media, Songwriting, Singing, Trade Shows, Team Leadership, Sales Operations
Education
Central Washington University 1997 — 2001
Bachelor of Science (BS), Business Administration and Management, General
FOREWAT March 2015 - Present
ALL Guest Services May 2006 - October 2014
Expedia Local Expert February 2004 - May 2006
Skills
Sales, Marketing, Project Management, Bilingual Proficiency, Sales Promotion, Marketing Strategy, Management, Customer Satisfaction, Hospitality, Tourism, E-commerce, Social Media Marketing, Event Management, Sales Management, Social Networking, Online Advertising, Event Planning, Real Estate, Email Marketing, Retail, Trade Shows, Hotels, Food, Customer Service, Entertainment, Finance
Education
University of Illinois at Urbana-Champaign 2015 — 2015
Sustainability Studies
Interamerican Military Academy 1990 — 1994
high school
Expedia Local Expert merchandiser/ internKraft Foods inc.January 2008 - August 2008
Brus Room Sports Bar and Grill April 2004 - January 2008
Education
University of Central Florida 2006 — 2010
B.S., Event management
EagleRider Motorcycles Orlando November 2011 - Present
Expedia Local Expert June 2010 - May 2011
Ideal Image April 2009 - December 2009
Enterprise Rent-A-Car May 2003 - March 2009
Florida Department of Children and Families December 2000 - May 2003
Skills
Sales, Account Management, CRM, Customer Satisfaction, Customer Service, Event Management, Event Planning, Coaching, Finance, Inventory Management, Management, Marketing, Sales Management, Forecasting, Leadership, Microsoft Excel, Microsoft Office, New Business Development, Operations Management, Outlook, PowerPoint, Public Speaking, Recruiting, Sales Operations, Salesforce.com, Social Media Marketing, Strategic Planning, Team Building, Team Leadership, Time Management
Education
University of Phoenix 2002 — 2004
Masters of Business Administration, Organizational Management
Rollins College
Bachelor of Arts, Psychology
Valencia College
Associate of Arts, Business
Old Dominion University October 2014 - Present
Old Dominion University January 2013 - October 2014
Daily Press March 2006 - January 2013
Expedia Local Expert November 2004 - September 2005
Honolulu Independent Schools February 2004 - June 2005
Oahu Nature Tours March 2004 - December 2004
Saint Andrew's Priory School June 2004 - July 2004
The Roanoke Times April 1996 - January 2001
Harholdt Publications October 1995 - March 1996
V Magazine December 1994 - October 1995
Skills
Interviews, Marketing, Headline Writing, Editing, Newspapers, Storytelling, Public Relations, Creative Writing, Advertising, SEO, Magazines, Publications, Video, Press Releases, News Writing, Multimedia, Journalism
Education
East Carolina University 1990 — 1994
BA, Political Science
Marriott International January 2013 - Present
Expedia Local Expert June 2013 - September 2014
Gaylord Entertainment December 2010 - June 2013
Hilton Bonnet Creek August 2010 - June 2013
Gaylord Entertainment January 2007 - December 2010
Island One Resorts November 2004 - January 2007
Skills
Hospitality Industry, Hospitality, Hotels, Resorts, Hotel Management, Front Office, Property Management..., Rooms Division, Revenue Analysis, Micros, OnQ, Pre-opening, Hospitality Management, Convention Services, Yield Management, Guest Service Management, Banquets, Hotel Booking, Concierge Services, Opening Hotels, Meeting Planning, Lodging, Food & Beverage, Pre-opening experience, Tourism, Restaurants, Fine Dining, Menu Development, Delphi, Hotel Administration, Restaurant Management, MICROS
Education
Florida Technical College 2014 — 2015
Associate's degree, Network Administration with Hardware and Wireless Technology
Lino Padron Rivera 1990 — 1993
Accounting Assistant, High School/Secondary Diplomas and Certificates
Univerisdad Sagrado Corazon
Certification, Medical Billing
Amazon April 2015 - Present
Amazon July 2013 - April 2015
Expedia, Local Expert February 2012 - June 2013
Expedia, Global Supply Operations January 2008 - February 2012
Seattle Cancer Care Alliance September 2003 - December 2008
GGLO 2000 - 2001
Skills
Outlook, PowerPoint, Event Planning, Microsoft Word, Microsoft Excel, Access, Research, Visio, Microsoft Office, Budgets, Social Networking, Non-profits, Team Building, Event Management, Data Entry, Editing, Customer Service, System Administration, Nonprofits, Fundraising, Training, Management, Administrative..., Program Management, Social Media, Employee Relations, Time Management, Travel Management, Hospitality, Human Resources, Recruiting, Administration, Leadership, Marketing, Office Administration, Process Scheduler, Administrative...
Education
University of Santa Monica
Master's Degree, Counseling Psychology
Seattle Pacific University
Bachelor's Degree, Social Psychology
Dream University 2012 — 2013
Certified Dream Coach; Certified Dream Coach Group Leader, Life Coaching
Expedia Local Expert March 2015 - Present
Clarion West Writers Workshop January 2012 - Present
Self-employed December 2011 - March 2015
Expedia May 2012 - October 2013
Splat Interactive (formerly L4 Systems) August 2010 - November 2011
Mt. Pleasant News September 2007 - June 2010
China Daily July 2006 - February 2007
Skills
Blogging, Copy Editing, Journalism, Editing, Creative Writing, SEO, HTML, CSS, Content Management, AP Style, Newspaper, Research, Social Media, Photoshop, InDesign, Ap Style, Storytelling, Web Content, Copywriting, Editorial, Photography, Public Relations, Marketing Communications, Newspapers, Publishing, Proofreading
Education
University of Iowa 2002 — 2006
BA, Journalism, Political Science
Expedia Local Expert March 2015 - Present
Expedia Local Expert January 2012 - Present
Grand Cypress Resort March 2010 - February 2012
Walt Disney World May 2004 - March 2010
Skills
Hospitality, Hotels, Customer Service, Tourism, Resorts, Food & Beverage, Management, Entertainment, Guest Service, Golf, Problem Solving, Word, Social Media, PowerPoint, Photoshop, English, Inventory Management, Team Leadership, Coordinating Schedules, Art, Pay Close Attention to..., Time & Attendance, Phone Etiquette, Revenue & Profit Growth, Generating Revenue, Team Building, Supervisory Skills, Sales, Golf Resorts, Concierge Services, Photography, Microsoft Word
Education
University of Mississippi 2003 — 2008
Bachelor of Arts, Theater, Art
Oliver Wyman October 2013 - Present
NewYorkDress.com February 2012 - October 2013
Expedia Local Expert October 2011 - February 2012
Embassy Suites February 2010 - February 2012
World Trade Center San Diego 2010 - 2010
FiveCoat and With July 2007 - August 2009
Skills
Multilingual, Public Relations, Market Planning, Marketing, Event Planning, Marketing Communications, Social Media Marketing, Market Research, Event Management, Online Marketing, Microsoft Office, Research, Customer Service, Facebook, Social Media, Social Networking, Trade Shows, Online Advertising, Marketing Strategy
Education
San Diego State University-California State University 2008 — 2010
B.A., International Business-Marketing
San Diego State University-California State University
attractions-lodging-leisure,inc. 1990 - Present
Expedia Local Expert 1990 - Present
rwp & associates, inc 2000 - 2008
Skills
Sales, Operations Management, Consulting, Ownership
Education
Northern Illinois University 1964 — 1966
Expedia Local Expert January 2011 - Present
Universal Orlando March 2008 - October 2011
Walt Disney World February 2007 - March 2008
Walt Disney World June 2005 - June 2006
Education
Illinois State University 2002 — 2005
bachelors of arts, business administration
Peotone High School 1996 — 2000
Hilton Grand Vacations Club May 2011 - Present
Expedia Local Expert September 2010 - May 2011
World Choice Investments LLC, dba:Dixie Stampede LLC, Pirates Voyage, Great Choice Investments LLC October 2006 - January 2008
Skills
Social Media Marketing, Customer Service, Team Building, Marketing Communications, Team Leadership, New Business Development, Microsoft Office, Excel, Word, Negotiation, Problem Solving, Event Management, Social Networking, Public Speaking
Education
Seminole Community College 2006 — 2008
Expedia Local Expert January 2013 - Present
Universal Studios July 2009 - Present
Self October 2005 - Present
Lost Tree Country Club November 2008 - May 2013
Walt Disney World April 2010 - July 2012
Rave Motion Pictures November 2005 - December 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Photoshop, Public Speaking
Education
University of Central Florida 2009 — 2012
Bachelor of Science (BS), Film/Cinema/Video Studies Marketing Minor
Indian River Community College 2006 — 2008
Associate of Science (AS), Graphic Design
Expedia Local Expert January 2007 - Present
Education
Tulane University 1995 — 2000
Bachelor's degree, Political Economy
Expedia Local Expert November 2009 - Present
United States Postal Service April 1978 - July 2009
Skills
Tourism, Hotels, Resorts, Hospitality, Hospitality Industry, Hospitality Management, Hotel Booking, Revenue Analysis, Hotel Management, Leisure, Travel Management, Front Office, Food & Beverage, Travel Planning
Education
Onondaga Community College 1975 — 1977
Associate's degree
Bishop Ludden High School 1971 — 1975
Expedia Local Expert June 2009 - Present
Education
Missouri State University
Bachelor of Science (BS), Education
Expedia Local Expert May 2015 - Present
Hilton Waikiki Beach Hotel September 2010 - May 2015
Skills
Hospitality, Hotels, Hospitality Industry, Customer Service, Resorts, Tourism, Event Management
Education
Trident University International
Master of Business Administration (M.B.A.), Finance, General
University of Wyoming 2007 — 2010
Bachelor's degree, Psychology
YMT Vacations October 2014 - Present
YMT Vacations October 2012 - October 2014
Sansei Seafood and Sushi Bar October 2008 - August 2014
Expedia Local Expert November 2011 - October 2012
Skills
Customer Service, Customer Satisfaction, Product Knowledge, Close Attention to..., Microsoft Excel, InDesign, Invoice Verification, Communication Skills, Tourism, Hospitality Industry, Hotels, Restaurants, Hospitality Management, Hotel Management, Resorts, Front Office, Hospitality, Communication, Event Management, Revenue Analysis, Social Media Marketing
Education
Kapiolani Community College 2005 — 2008
University of Hawaii at Manoa
Expedia, Inc. February 2015 - Present
Expedia Local Expert January 2011 - January 2015
Skills
Microsoft Exchange, Microsoft Office, PowerPoint, Sales Operations, Employee Training
Education
University of Central Florida 2014 — 2015
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
Expedia Local Expert October 2010 - Present
Walt Disney World August 2009 - October 2012
Atlanta Braves March 2007 - July 2009
Skills
Management, Entertainment, Program Management, Archtics, Baseball, Employee Benefits, Hotels, Hospitality Industry, Front Office, Tourism, Hospitality Management, Resorts, Event Planning, Event Management, Guest Service Management
Education
Georgia State University 2006 — 2008
Bachelor of Science (BS), Communications Film/Video
Expedia Local Expert January 2015 - March 2015
Seattle University May 2013 - June 2014
Skills
Product Marketing, Brand Development, Brand Awareness, Brand Management, Management, Research, Primary Research, Secondary Research, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office
Education
Seattle University 2012 — 2015
Bachelor's Degree, Marketing/Marketing Management, General, Senior
Expedia Local Expert February 2015 - Present
Tommy Bahama July 2012 - February 2015
Walt Disney World February 2014 - November 2014
Skills
Graphic Design, Marketing Communications, Graphic Arts, Business
Education
Valencia College 2013 — 2016
Associate’s Degree, Business, Management, Marketing, and Related Support Services
Anne Arundel Community College 2012 — 2013
Kent Island High School 2009 — 2012
High School