Extend Health
Industry: Company
DescriptionHeadquarters: San Francisco, CA Founded: 2002 Parent organization: Willis Towers Watson
Extend Health List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Extend Health. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Extend Health Salaries. You can even request information on how much does Extend Health pay if you want to. Learn about salaries, pros and cons of working for Extend Health directly from the past employees.
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Extend Health Employees
Neurobehvioral Center For Growth July 2014 - Present
Suncrest Counseling April 2013 - September 2014
Extend Health June 2012 - December 2012
The Regence Group September 2004 - December 2010
State Farm Insurance July 2002 - September 2004
National Association for the Self Employed March 2002 - July 2002
USF Processors January 2000 - July 2001
DFS, Inc September 1990 - October 1999
Physicians Health Plan January 1989 - November 1989
Hospital Choice Health Plan January 1988 - December 1988
Skills
Insurance, Employee Benefits, Medicare, Disability Insurance, Health Insurance, Training, Leadership, Public Speaking, Lifespan Integration, Healthcare, Claim, Underwriting, Management, Mental Health, Case Management, Case Managment, Coaching, Group Therapy, Human Resources, Mental Health Counseling, Risk Management, Team Building, Customer Service, Adolescents, Data Analysis, Family Therapy, Outlook, Psychotherapy
Education
University of Phoenix 2011 — 2014
MS, Mental Health Counseling
University of Missouri-Kansas City 1978 — 1980
Master of Science (MS), Mental Health Counseling
Graceland University 1967 — 1971
BA, Sociology, Psychology
Towers Watson's OneExchange September 2013 - Present
Extend Health July 2012 - Present
Lallo Services January 2002 - Present
Sams club 2011 - July 2012
Abm July 2008 - June 2011
Valencia Sheet Metal March 2005 - December 2007
Tiger Tech September 2004 - March 2005
Ladera Plumbing January 2002 - January 2004
Skills
Troubleshooting, Microsoft Office, Preventive Maintenance, Microsoft Excel, Microsoft Word, Team Leadership, Project Planning, Training, Insurance, Program Management, Sales Operations, Customer Satisfaction, Process Scheduler, Contract Negotiation, Project Management, PowerPoint, Inventory Management, Teamwork, Leadership, Social Media, Outlook, Coaching, Budgets, Time Management, Supervisory Skills, Public Speaking, Strategic Planning, Procurement, Photoshop, Access, Quality Management, Editing, Human Resources, Process Improvement, Sales, Analysis, Customer Service, Contract Management, Management, Team Building, Operations Management, Call Centers, Selling, Logistics, Employee Relations, Purchasing, Quality Assurance, Change Management, Continuous Improvement, Team Management
Education
ACTA 2005 — 2007
Sheet metal Journeyman, Sheet Metal Technology/Sheetworking
Antelope Valley College 2002 — 2004
Language, Arts, and Sciences, Fire Sicence
UnitedHealth Group January 2011 - Present
UnitedHealth Group 2012 - 2013
Extend Health January 2010 - January 2011
Skills
Medical Billing, Insurance, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, ICD-9, ICD-10, CPT, Front Office, Mailroom Operations, Prior Authorization, Typing
Education
El Centro College
Respiratory Care Therapy/Therapist
State Farm October 2014 - Present
Extend Health June 2013 - October 2014
Pinnacle Technical Resources (AT&T) 2011 - 2012
Teleworld Staffing (AT&T) September 2009 - August 2011
CompUSA September 2001 - March 2008
Skills
Networking, CRM, Windows, SAP CRM, Microsoft Word, Sales, Health Insurance, General Insurance, Customer Acquisition, Team Leadership, Sales Operations, Training, Technical Support, Leadership
Education
Dallas County Community College 1999 — 2002
Associate's Degree, Computer Science
State Farm July 2014 - Present
Extend Health September 2013 - Present
Skills
Customer Service, Insurance, Microsoft Office, Microsoft Excel, Health Insurance, Leadership, Microsoft Word, Subrogation, CALENDAR, MAIL, Estimates, ECS CERTIFIED, STATE FARM AUTO..., NICTA, FL LICENSE, TX LICENSE, GA LICENSE, Property
Education
The University of Texas at Dallas 2014 — 2015
Bachelor of Arts (B.A.), INTERDISCIPLINARY STUDIES
Midwestern State University 2011 — 2013
NURSING
Richland College 2008 — 2010
Associate of Science (A.S.)
Plan Payment & Financial Management, CCIIO August 2014 - Present
National Healthcare Operations, Office of Personnel Management (OPM) June 2013 - August 2014
National Economic Council, Executive Office of the President May 2012 - August 2012
Extend Health May 2011 - September 2011
Center for Healthcare Research and Transformation January 2011 - May 2011
U.S. House of Representatives February 2009 - June 2010
Avalere Health June 2006 - February 2009
Kaiser Family Foundation May 2005 - August 2005
Skills
Health Policy, Policy Analysis, Public Health, Stata, Public Policy
Education
University of Michigan 2010 — 2013
MPH/MPP, Health Management and Policy
Brown University 2002 — 2006
AB, Public Policy
Freelancer April 2009 - Present
Jody Speaks with Jody Bailey July 2012 - September 2012
MJ Design Custom Cabinets December 2011 - August 2012
David Loyens June 2011 - August 2011
Extend Health January 2010 - January 2011
Incoming Sales September 2009 - October 2010
Convergys February 2006 - May 2007
Skills
Graphic Design, Creative Direction, Web Design, Adobe Creative Suite, InDesign, SEO, Networking, Social Media, Virtual Assistance, Logo Design, MacBook, PC, Online Marketing, Layout, Copywriting, Illustrator, Online Advertising, WordPress, Brochures, Email Marketing, Facebook, E-commerce, Social Networking, Newsletters, Corporate Identity, Branding & Identity, Art Direction, Digital Marketing, Graphics, Marketing, Advertising, Dreamweaver, Photography, Social Media Marketing, Photoshop, Typography, Blogging, Illustration, User Experience, Direct Marketing, Marketing Communications, Information Design, Posters, Pre-press, Corporate Branding, Packaging, Business Cards, Editing, Mac, Digital Photography
Education
Stevens Henager Online 2011 — 2012
Bachelors, Graphic Design
International Academy of Design and Technology-Online 2009 — 2011
Bachelor's degree, Graphic Design
Connextions October 2012 - February 2014
Extend Health May 2011 - August 2012
Skills
Health Insurance, Insurance, Medicare, Call Centers, Life Insurance, Customer Service, Long-term Care, Employee Benefits, Disability Insurance, Process Improvement, Customer Satisfaction, Fixed Annuities, Term Life Insurance, Outlook, Sales, Access, Microsoft Excel, Microsoft Office, Team Building, Property & Casualty...
Education
ITT Technical Institute 2014 — 2016
Associate's degree, Network and System Administration/Administrator
Everest College-Dallas 2008 — 2009
Certification, Medical Insurance Coding Specialist/Coder
Extend Health August 2013 - Present
Bright Horizons Family Solutions December 2008 - February 2013
Fellowship Christian Academy at Oak Cliff Bible Fellowship October 2006 - December 2008
Skills
Early Childhood..., Classroom Management, Child Development, Curriculum Development, Lesson Planning, Curriculum Design, Teaching, Customer Service, Call Centers, Insurance, Management, Customer Satisfaction, Clerical Skills, Customer Retention, Team Building, Sales, Health Insurance, Life Insurance, Medicare, Childcare, Geneal Line Agent
Education
Ashford University
AmeriLife & Health Services December 2014 - Present
APAC Customer Services August 2013 - April 2014
Extend Health August 2012 - December 2012
Aon Hewitt August 2011 - December 2011
Merchant Choice Payment Solutions January 2007 - February 2009
Skills
Customer Service, Sales, Team Building, Health Insurance, Life Insurance, Data Entry, Microsoft Word, Microsoft Excel, Call Centers, Employee Benefits, Operations Management, Lubricants, Petroleum, Management, Microsoft Office, Analysis, Customer Satisfaction, Risk Management, Insurance, Customer Retention, Medicare, Customer Experience, Leadership, Disability Insurance
Education
Houston Community College 1992 — 1994
Associate's degree, Business Administration and Management, General, 3.6
Izeni September 2015 - Present
Fidelity Investments May 2015 - August 2015
The Church of Jesus Christ of Latter-day Saints December 2012 - April 2015
Extend Health August 2009 - March 2010
Skills
Insurance, Life Insurance, Disability Insurance, Term Life Insurance, Health Insurance, Medicare, Leadership, Long-term Care, Workers Compensation, Sales, Fixed Annuities, Programming, Small Business
Education
Brigham Young University 2009 — 2016
Master's degree, Management Information Systems
Salem Hills High School 2008 — 2009
Discover Financial Services July 2013 - Present
Independent Financial Services Consulting July 2009 - December 2013
Rise Services, Inc. September 2011 - October 2013
CLEARLINK March 2013 - July 2013
Extend Health August 2012 - December 2012
Convergys February 2011 - June 2012
Aronson & Associates, Inc April 2007 - June 2009
Fastenal December 2006 - April 2007
Skills
Databases, Office Management, Office Administration, QuickBooks, Microsoft Office, Marketing Research, Bookkeeping, Account Management, Customer Service, Customer Satisfaction, Customer Retention, Customer Oriented, Customer Insight, Family Services, Inside Sales, Software Project..., Singing, Product Management, Product Development, Project Management, Public Speaking, Fundraising, Management, Process Improvement, Program Management, Leadership, Event Planning, Coaching, Strategic Planning, Sales
Education
California State University-East Bay 2004 — 2006
B.S. Business Administration, option in Marketing Management
College of San Mateo 1991 — 1994
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
University of Utah
Psychology
Salt Lake Community College 2011 — 2012
Southern New Hampshire University 2015 — 2017
Master's Degree, M.S. in Finance, Focus in Investments and Securities
Towers Watson OneExchange August 2013 - Present
Wonder Voyage 2004 - Present
Extend Health August 2011 - December 2012
Ebby Halliday Realtors May 2004 - April 2010
Fast Signs January 1996 - January 2003
The Exhibit Store January 1992 - January 1995
Signtific Graphics Store January 1990 - January 1992
Skills
Direct Sales, Customer Service, Cross-functional Team..., Medicare, Insurance, Outlook, Word, Excel
Education
Art Institute of Dallas 1988 — 1989
Layout & Production, Advertising Art
Richland College
Brookhaven College
Art Institute of Dallas 1988 — 1989
Layout & Production, Advertising Art
School of Missions, Hillcrest
Frisco ISD June 2015 - Present
World Financial Group (WFG) November 2013 - Present
Plano ISD August 2007 - June 2015
Extend Health June 2013 - August 2013
Collin County Community College July 2010 - July 2010
Smithville R-III School District August 2004 - July 2007
Pleasant Hill Schools August 2002 - July 2004
Fort Osage R-1 School District July 2001 - July 2002
East Union High School May 2000 - July 2001
William Penn College August 1997 - December 1999
Skills
Teaching, Coaching, Finance, Public Speaking, Curriculum Design, Curriculum Development, Instructional Design, Microsoft Office, Editing, Higher Education, Staff Development, Customer Service, Educational Technology, Research, Sales, Teacher Training, Interdisciplinary..., Technical Writing, Online Instruction, Adult Instruction, Motivational Speaking, Recruiting, Technology Training, Team Leadership, Lesson Planning, K-12, Differentiated..., Technology Integration, Tutoring, Classroom Management, Athletics, Sports, Technology Education, Integrating Technology..., Educational Leadership, E-Learning, Literacy, Instructional Technology, Elementary Education, Career Counseling, Secondary Education, Leadership Development, Smartboard
Education
Boise State University 2006 — 2007
Master's, Educational Technology
William Penn University 1997 — 2000
Bachelor's, Education
Ricks College 1996 — 1997
Associate Degree, Arts and Sciences; Sports Medicine emphasis
Best Buy September 2013 - Present
McDonald's Corporation December 2009 - September 2013
Extend Health July 2009 - October 2009
Skills
Typing, 10 Key, Microsoft Word, Microsoft Excel, QuickBooks, Customer Service, Computer Hardware, Computer Repair, Wireless Networking, Technology, Analytic Problem Solving, Licensed Life & Health..., Crowd Control, Security Incident &...
Education
Broadview University-West Jordan 2009 — 2013
Associate of Applied Science (AAS), Accounting and Finance, 3.0
Riverton High School 2003 — 2006
Extend Health August 2013 - Present
Blocher Consulting, LLC August 2012 - August 2013
Johnson Mark, LLC September 2009 - September 2012
Skills
C#, ASP.NET, JavaScript, Web Applications, MVC, Git, Microsoft SQL Server, AJAX, Visual Studio, SSRS, .NET, XML, Subversion, Entity Framework, LINQ, Object Oriented Design, Unit Testing, T-SQL, Continuous Integration, OOP, ASP.NET MVC, Test Driven Development, Software Design, NUnit
Education
Salt Lake Community College 2011 — 2013
Associate's Degree, Computer Science
Indiana University Bloomington 2006 — 2007
Computer Science
Bloomington High School North
Bloomington High School North
Senior Benefits Insurance Services August 2010 - Present
Lang Insurance Services 2012 - 2015
Extend Health July 2009 - August 2010
Heartland Insurance Company 2006 - 2009
Skills
Insurance, Sales Management, Customer Service, Customer Relations, Process Improvement, Strategic Planning, Outsourcing, Call Center, New Business Development, Strategy, Leadership, Medicare, Business Development, Call Centers, Vendor Management, Team Building, Business Process..., Health Insurance, Employee Benefits, Management, Sales
Education
BYU
Weber State University
Extend Health August 2011 - Present
Skills
Creative Writing, Teaching, Acting, Theatre, English grammar, English Literature, English Composition, Call Centers, Medicare, Medicare Part D, Benefits Administration, Customer Service, Insurance, Sales, Training, Microsoft Word, COBRA
Education
Brigham Young University - Idaho 2006 — 2011
Bachelor of Science (BS), English/Language Arts Teacher Education, Theatre and Speech Education
Houston ISD July 2014 - Present
Texas Health and Human Services Commission March 2013 - February 2014
Extend Health July 2012 - December 2012
Aon Hewitt 2011 - May 2012
Funchess and Associates July 2008 - August 2011
Lone Star College May 2010 - July 2010
Houston ISD August 2004 - August 2007
Skills
Employee Benefits, Benefits Administration, Medicare, Health Insurance, Call Center, Lotus Notes, Talent Management, Customer Service, Pension Administration, Flexible Spending..., Training, Insurance, Employee Relations, Coaching, Human Resources, HRIS, PeopleSoft, Performance Management, Leadership Development, Recruiting, Process Improvement, Life Insurance, Team Building, Leadership, Deferred Compensation, Organizational..., Change Management, Outlook, Onboarding, Management, Data Analysis, Software Documentation, Healthcare, Employee Engagement, Teamwork, Team Leadership, Call Centers, Customer Satisfaction, Employee Training, Time Management, Hiring, Customer Retention, System Administration, Access, FMLA, Staff Development, Succession Planning, Data Entry, New Hire Orientations, Training Delivery
Education
University of Phoenix 2007 — 2009
Master's degree, Adult and Continuing Education and Teaching
Houston Baptist University 2000 — 2003
Bachelor of Arts (BA), English/Political Science
Xavier University of Louisiana 1999 — 2000
Nice Refund January 2013 - Present
Extend Health August 2012 - January 2013
Aon hewitt 2011 - 2012
Affiliated Computer Service January 2009 - July 2011
Circuit City February 2007 - December 2008
Lowes Home improvement May 2005 - February 2007
Skills
Employee Benefits, Benefits Administration, COBRA, Defined Benefit, Open Enrollment, HRIS, Deferred Compensation, Executive Pay, Employee Engagement, Performance Management, Flexible Spending..., PeopleSoft, Health Insurance, Insurance, Call Centers, Interviews
Education
Langham Creek Highschool
Lone Star College System
Extend Health October 2013 - Present
Extend Health May 2012 - October 2013
Skills
Recruiting, Multi Tasking, Microsoft Office, Customer Service, Organization, Onboarding, Strategic Planning, Leadership, Employee Relations, Interviews, Organizational..., Talent Management, Talent Acquisition, Sourcing, FMLA, Time Management, Performance Management, Employee Training, Call Centers, Human Resources, Benefits Administration, Employee Benefits, Payroll, Training, Insurance, Outlook, Applicant Tracking..., HRIS
Education
Brigham Young University - Idaho
Business Administration and Management, General
PayFlex 2013 - 2014
Extend Health September 2013 - December 2013
Skills
Customer solutions and..., Customer service, Consumer relations, Management, Analytical skills, Detail oriented, Superior ethical..., Communication skills, Interpersonal skills
Education
Grace University 2001 — 2003
Towers Watson's OneExchange May 2015 - Present
Electronic Transaction Consultants January 2015 - May 2015
Towers Watson's OneExchange September 2014 - December 2014
Electronic Transaction Consultants May 2014 - September 2014
Extend Health September 2013 - December 2013
Extend Health July 2013 - August 2013
Meier Clinics November 2012 - January 2013
2001 Carpet Services 2008 - 2013
Back and Neck Care Center October 2012 - October 2012
Meier Clinics February 2012 - April 2012
Skills
Accurate Data Entry, Administrative..., Appointment Scheduling, Microsoft Word, Confidentiality, Filing, Health Insurance, Medical Records, Receptionist Duties, Medical Terminology, EHR, Records Management, Telephone Skills, Microsoft Excel, HIPAA, Insurance Verification..., Healthcare, Medicare, Medicare Part D, Fax, Copying, Customer Service, Call Centers, Medicare Advantage, Data Entry, Administrative..., Insurance
Education
Brookhaven Community College 2011 — 2012
1 Year Certificate, Medical Front Office Administration, 4.0 GPA
eHealthInsurance April 2013 - Present
eHealthInsurance May 2012 - April 2013
Cash Now January 2010 - April 2012
Extend Health August 2009 - December 2009
The Art Institutes November 2008 - April 2009
YP January 2008 - October 2008
Saxon Mortgage May 2006 - January 2008
Acoustic Home Loans May 2005 - May 2006
Skills
Training, Management, Sales, Online Advertising, Leadership, Online Marketing, Account Management, Team Building, E-commerce, Salesforce.com
Education
Cypress College 1999 — 2003
Fullerton College 1999 — 2003
Improveit360 May 2014 - Present
Extend Health August 2011 - January 2014
Equita Financial and Insurance Services April 2001 - June 2011
TCS 1999 - 2001
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Strategic Planning, Business Development, Customer Service, Team Building, New Business Development, Sales Management, Account Management, Contract Negotiation, Salesforce.com, Budgets, Sales Operations, Management, Sales, Negotiation, Direct Sales, Leadership
Education
Columbus State Community College
Associate of Arts and Sciences (A.A.S.), Transfer Program
The Ohio State University
Industrial Design
The Press Democrat November 2014 - May 2015
The Press Democrat May 2014 - October 2014
The Press Democrat September 2012 - November 2013
Real Estate Analyzed March 2011 - May 2012
Julie Roberts Photography September 2010 - February 2011
Institute of Reading Development May 2010 - August 2010
myself October 2009 - May 2010
Extend Health November 2008 - October 2009
Ultra Fuels May 2008 - July 2008
Jewish Community Center February 2008 - May 2008
Skills
Microsoft Excel, Teaching, Editing, Public Speaking, Research, PowerPoint, Social Media, Photography, Microsoft Office, Microsoft Word, Customer Service, Photoshop, Blogging, Event Management, Advertising, Social Networking, Training, Access, Time Management
Education
Boston University 2000 — 2004
Bachelor of Fine Arts, Theatre Studies
One Exchange April 2015 - Present
One Exchange April 2015 - Present
IGS Energy March 2015 - April 2015
One Exchange August 2014 - December 2014
US Health Advisors May 2014 - July 2014
ADT January 2014 - May 2014
Extend Health August 2013 - December 2013
DLT Enterprises April 1992 - December 2012
Art Jetter 2004 - 2010
River of Life Assembly of God September 1996 - June 2009
Skills
Leadership, Team Leadership, Teaching, People Skills, People-oriented, Administration, Coaching, Entrepreneurship, Customer Service, Event Planning, Leadership Development, Management, Management Consulting, Microsoft Word, Microsoft Office, Music, Nonprofits, Team Building, Training, Social Media Marketing, Social Media, Social Networking, Staff Development, Strategic Planning, Sales, Small Business, Research, Public Speaking, Public Relations, Project Planning, Program Management, Recruiting, PowerPoint, Policy, Organizational..., Online Marketing, Marketing, Insurance, Fundraising, Employee Benefits
Education
Oral Roberts University 2002 — 2012
Asbury Theological Seminary 1980 — 1983
Master of Divinity (M.Div.), Pastoral Training, Theology, Family Studies
Texas Tech University 1974 — 1979
Bachelor of Science (BS), Family Relations
Lubbock High School 1971 — 1974
High School Diploma
SelectHealth February 2012 - Present
Extend Health 2011 - 2012
Horace Mann June 2003 - August 2011
Mosaic Sales Solutions September 2010 - June 2011
Royal and SunAlliance 1997 - 2003
Skills
Proposal Writing, Microsoft Office, General Office Duties, Office Equipment, Persuasive Communication, Listening Skills, Public Speaking, Critical Thinking, Problem Solving, Client Relationship..., Fast Learning, Office Management, Time Management, Cost Analysis, Phone Skills, Customer Experience, Direct Sales, Inside Sales, Retail, Marketing Strategy, CRM, Telephone Skills, Health Insurance, Customer Service, Employee Benefits, Employee Relations, Outlook, Marketing, Training
Education
Salt Lake Community College 2012 — 2013
Associate of Health Science, Radiologic Technology/Science - Radiographer
University of Utah 1993 — 1995
Bachelor of Science, Psychology
Gonzaga University 1991 — 1993
General Education
Forest Glen Christian Camp May 2012 - Present
Extend Health September 2013 - December 2013
Academy Sports + Outdoors September 2006 - July 2007
Tow Boat U.S. December 2002 - December 2006
Skills
Microsoft Office, Adobe..., Types 70 wpm, Efficient at 10 key, Excellent communication..., Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, Environmental Science, Research, Teamwork, Environmental Impact..., Public Speaking, Sustainability, Environmental Education
Education
Sam Houston State University 2009 — 2012
Bachelors of Science, Communication Studies, 2.66
Collin County Community College 2004 — 2008
Associate's degree, Arts, 2.5
Various Online Companies January 2015 - Present
Towers Watson's OneExchange June 2013 - December 2014
Extend Health June 2012 - December 2012
Skills
Insurance, Health Insurance, Property & Casualty..., Life Insurance, Disability Insurance, Employee Benefits, Customer Service, Term Life Insurance, Homeowners, Medicare, Call Centers, Underwriting, Retirement Planning, Small Business, Whole Life, Leadership, Sales, Team Building
Education
Arkansas State University 1965 — 1968
Bachelor of Science (BS), Accounting
Progressive Insurance June 2013 - Present
Extend Health June 2012 - December 2012
Aon Hewitt Navigators August 2011 - May 2012
Liberty National Life Insurance Company March 2011 - July 2011
Manhattan Insurance Group October 2010 - March 2011
Producer's Insurance Group October 2009 - September 2010
Moody Insurance Group March 2006 - October 2009
Waldman & Smallwood Law Firm, PC October 1997 - February 2006
Midwest Detective Agency January 1994 - January 1996
Texas Department of Public Safety - Sam Houston State University Police, Lamar University Police December 1991 - January 1994
Skills
Operations Management, Business Process..., Executive Management, Team Leadership, Project Management, Marketing Strategy, Training, Sales Management, Leadership, Process Improvement, Insurance, Medicare, Parlay, Health Insurance, Organizational..., Metrics, Recruiting, Legal, Team Building, Private Investigations, Executive Coaching, Law Enforcement..., Strategic Partner..., Business Savvy, Managing Rapid Growth, Turning Around, Call Center, Management, Sales, Coaching, Microsoft Excel, Marketing, Customer Satisfaction, New Business Development, PowerPoint, Strategic Planning, Public Speaking, Microsoft Office, Sales Operations, Customer Retention, Employee Benefits, Claim, General Insurance, Life Insurance, Fixed Annuities, Lead Generation, Public Relations, Long-term Care, Cold Calling, Brokers
Education
Sam Houston State University 1991 — 1994
Criminal Justice, Business
Lamar University 1991 — 1993
Criminal Justice/Law Enforcement Administration
Central High School 1987 — 1991
Class of 1991, General Studies
Advent Media Group November 2014 - Present
MEdia September 2002 - February 2014
Extend Health September 2013 - January 2014
Imprimis December 2011 - August 2012
White Rock Montessori and Hexter Elementary 2000 - 2008
e-Rewards 2001 - 2002
Jupiter Media Metrix December 1999 - June 2001
ADVO 1996 - 1998
VNU Media 1993 - 1996
Arbitron October 1985 - January 1993
Skills
Advertising, Marketing Communications, Event Planning, Online Marketing, Social Media Marketing, Social Media, Marketing Strategy, Management, Email Marketing, Microsoft Office, Fundraising, Research, Account Management, New Business Development, Sales Management, Public Relations, Market Research, Negotiation, Creative Direction, Business Development, Consultative Selling, Television, B2B, Creative Development, Customer Relations, Promotions, Event Management, Product Development, Contract Negotiation, Customer Service, Writing, Word, Excel, PowerPoint, Public Speaking, insurance, insurance sales, Health Insurance, Life Insurance, Digital Marketing, Marketing, Sales, Integrated Marketing, Media Buying, Digital Media, Online Advertising, Advertising Research
Education
Michigan State University 1976 — 1980
B.A., Advertising, 3.5
Randstad USA @ State Farm Insurance Companies June 2014 - Present
Randstad USA @ State Farm Insurance Companies February 2014 - June 2014
Extend Health September 2013 - September 2013
Express Scripts June 2008 - May 2010
Express Scripts May 2006 - June 2008
ProStaff Search LLC @ Express Scripts November 2005 - May 2006
Skills
Claims, Customer Service, Pharmacy Operations, Data Entry, Insurance Claims, Health Insurance, Medical Billing, Medicare, Insurance, Accounts Payable, Claim, Customer Satisfaction, Microsoft Word, Outlook, Microsoft Excel, Spreadsheets, PowerPoint, Accounts Receivable
Education
Colorado State University 2013 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.56
Lindenwood University 2011 — 2013
Bachelors in Business/HR Management, Human Resource Management, 3.90
Extend Health June 2012 - Present
Graduate school - leadership January 2010 - Present
Aon Hewitt Navigators August 2011 - May 2012
Teknion LLC 2008 - 2009
Steelcase Inc. 1999 - 2008
Reagan Marketing + Design 1998 - 1999
Skills
Project Management, Change Management, Team Building, Leadership Development, Strategy, Customer Service, Strategic Planning, Leadership, Coaching, Organizational..., Consulting, Training, Team Leadership, New Business Development, Outlook, Call Centers, Employee Benefits, Microsoft Office, CRM, Insurance, Analysis, Time Management, Performance Management, Networking, Human Resources, Vendor Management, Employee Relations, Sales, Process Improvement, Customer Satisfaction, Management
Education
Capella University 2008 — 2010
MS, Organization & Management, Leadership specialty
USGBC
LEED-AP, Commercial Interiors
The University of Texas at Austin 1968 — 1972
BS, Interior Design
TriNet March 2015 - Present
GLG (Gerson Lehrman Group) August 2014 - February 2015
Benefit Express April 2014 - July 2014
AIM Specialty Health February 2013 - April 2014
Extend Health June 2011 - February 2013
AonHewitt November 2009 - February 2011
Hewitt Associates, LLC January 1999 - January 2001
Howard Johnson & Company January 1998 - January 1999
Hewitt Associates January 1994 - January 1998
Skills
Employee Benefits, Benefits Administration, Call Center, Outsourcing, Performance Management, Process Improvement, Health Insurance, Customer Service, Vendor Management, Insurance, Project Management, Employee Relations, Call Centers, Training, Recruiting, Management, Leadership
Education
Albion College 1988 — 1992
Bachelor of Arts (B.A.)
NCR Corporation June 2015 - Present
NCR Corporation May 2013 - June 2015
Zions Bancorporation September 2011 - April 2013
CBIZ March 2010 - June 2011
Extend Health September 2009 - February 2010
Meritain Health January 1997 - September 2009
LifeChangeProgram.com September 2007 - December 2008
Meritain Health, an Aetna company August 2000 - July 2008
Administrative Services North America, Inc. 1988 - 1993
Skills
Excel, Business Analysis, Customer Relations, Customer Satisfaction, Social Media, Pivot Tables, Trend Analysis, Blogging, Customer Value..., InfoPath Forms, SharePoint, Public speaking, Delivering Technical..., Process Improvement, Analysis, CRM, Customer Service, Microsoft Excel, Public Speaking, Business Networking, Sales, Training, Leadership, Software Documentation, Marketing, Team Building, Risk Management, Business Process, Quality Assurance, Management, Business Process..., Call Centers
Education
Brigham Young University 2006 — 2008
MBA, Executive
Brigham Young University 1984 — 1987
BA, Comparative Literature, Logic and Psychology
Olympus High School
Legacy Insurance and Financial Services 2010 - Present
American Senior Benefits 2010 - Present
Extend Health 2009 - 2010
Education
Brigham Young University - Hawaii 1993 — 1997
Biology
J. P. Taravella High School 1989 — 1993
Lightning Graphix Designs and Advertising March 2010 - Present
Miche Bag April 2010 - May 2010
Extend Health September 2009 - December 2009
Skills
Mac OS X, Windows 7, Adobe Creative Suite 5, Call Center, Microsoft Office, Windows, Customer Service, Adobe Creative Suite
Education
International Academy of Design 2009 — 2012
Web Design
Delta High School 1994 — 1998
Diploma, High School
Entrata July 2015 - Present
Property Solutions International Inc. January 2015 - June 2015
Property Solutions International Inc. January 2012 - December 2014
Property Solutions International Inc. June 2010 - May 2012
Extend Health August 2009 - February 2010
Kmart Corporation August 2008 - December 2008
Kmart Corporation May 2008 - August 2008
Mel Hanks and Sons April 2002 - May 2008
Skills
Sales, Customer Service, Team Building, Sales Management, Microsoft Office, SaaS, Negotiation, Sales Process, Management, Account Management, Lead Generation, Leadership, Business Planning, Salesforce.com, Entrepreneurship, Cold Calling, Business Development, CRM, Customer Retention, Selling, Marketing Strategy, Online Advertising, Direct Sales, Marketing
Education
Brigham Young University 2003 — 2009
BS, Management - Emphasis Entrepreneurship
Utah Transit Authority February 2013 - Present
eHealthInsurance June 2012 - November 2012
Extend Health August 2010 - July 2012
IM Flash Technologies October 2006 - December 2009
Sam's Club May 2005 - October 2006
World Financial Group May 2004 - July 2005
Funeral Service July 1989 - May 2004
Skills
Benefits Administration, Outlook, Event Management, Shipping, Finance, Protocol, Community Development, Customer Service, Public Speaking, Team Building, Insurance, Coaching, Sales Management, Recruiting, Microsoft Excel, Sales, Strategic Planning, Negotiation, Training, Customer Satisfaction, Team Leadership, Account Management, Project Management, New Business Development, Marketing
Education
Mt. Hood Community College 1992 — 1994
A.S., Funeral Service Management
Mt. Hood Community College 1992 — 1994
A.S, General Studies and Mortuary Science
Mt. Hood Community College 1992 — 1994
AS, Mortuary Science
Extend Health July 2012 - Present
Writer and Editor, freelance June 2003 - Present
United Copper Industries November 2004 - October 2010
The Provident Group (TPG) June 2002 - April 2003
Ugly & Cheap Products December 1992 - May 2002
Freelance Musician 1981 - 1991
Skills
Writing, Editing, Proofreading, Copywriting, SEO copywriting, trumpet, Teaching English, Music Education, Creative Writing, Fiction Writing, Published Author, Warehouse Operations..., Warehouse Management, Ghostwriting, Teaching English as a..., Trumpet, Web Content, Publications, Publishing, SEO, Blogging, Press Releases, Music, Books, Publicity, Public Speaking, Novels, New Media, Literature
Education
University of North Texas 2009 — 2011
M.Ed, English Language Arts
Brigham Young University 1981 — 1984
Bachelor of Music, Music Performance
Graduation Alliance (fka The American Academy) June 2007 - Present
Ocean Road Advisors, Inc. January 2006 - Present
Meyer and Co. LLC January 2002 - Present
Critical Media 2013 - 2014
Extend Health 2004 - 2012
Lazard Freres & Co. LLC 1993 - 2001
Trammell Crow Company 1984 - 1993
Skills
Venture Capital, Private Equity, Entrepreneur, Investments, Real Estate, Entrepreneurship, Start-ups, Management, Finance, Risk Management, Leadership, Program Management, Strategy, Angel Investing, Corporate Development, Strategic Partnerships, Mergers & Acquisitions
Education
Harvard Business School 1982 — 1984
MBA, with Honors
Harvard University 1978 — 1982
AB, Economics, Magna Cum Laude
Riverdale
Microsoft June 2014 - Present
Microsoft September 2013 - June 2014
Microsoft Corporation May 2011 - September 2013
Extend Health September 2010 - May 2011
Extend Health, Inc. June 2006 - October 2010
Plainwell Community Schools January 2003 - April 2005
Self-employed September 1999 - December 2002
Skills
C#, Software Development, SOA, Team Leadership, Web Services, Software Project..., Security, Linux, Active Directory, Microsoft SQL Server, Solution Architecture, Java, Architecture, .NET, Business Intelligence, Networking, SQL, Testing, Integration, SharePoint, Agile Methodologies, Data Warehousing, Architectures
Education
Neumont University 2007 — 2008
MBA, Business
Neumont University 2005 — 2006
BS, Computer Science
Moody Bible Institute 1999 — 2003
BA, Religious Studies
DePaul University 1995 — 1996
None, Actuarial Science
Extend Health Benefits AdvisorExtend HealthJuly 2013 - Present
Childrens Aid Society of West Texas April 2011 - April 2012
Skills
Life and health..., Healthcare, Employee Benefits, Outlook, Data Entry, Call Centers, Microsoft Office
Education
Midwestern State University 2006 — 2012
Bachelor's of Science, Criminal Justice
Herbalife January 2010 - Present
Independent Herbalife Distributor June 2001 - Present
Extend Health August 2012 - Present
Skills
Insurance, Customer Service, Customer Satisfaction, Health Insurance, Customer Retention, Call Centers, Cross-functional Team..., Team Mentoring, Nutritional Counseling, Wellness Coaching, Life Coaching, Medicare, Escalation Resolution, Distributed Team..., Coaching, Team Building
Education
Brigham Young University
Brigham Young University - Idaho
The Walt Disney Company November 2013 - Present
Merit Medical Systems, Inc. August 2012 - November 2013
Walt Disney World November 2010 - November 2013
Walt Disney World August 2010 - December 2011
Walt Disney World November 2009 - November 2010
Walt Disney World August 2009 - November 2009
Walt Disney World May 2009 - August 2009
Extend Health March 2009 - May 2009
The Regence Group July 2008 - December 2008
The Regence Group March 2008 - July 2008
Skills
Human Resources, Training, Recruiting, Interviews, Microsoft Office, Time Management, Customer Service, HRIS, Process Improvement, PeopleSoft, Improvisation, Microsoft Excel, Workshop Facilitation, SAP, Technical Support, College Relations, Lotus Notes, Facilitation, Kenexa 2xBrassRing, Kenexa 2xOnboard, Oracle HR, ADP VirtualEdge, Recruitment Support
Education
Rollins College 2010 — 2012
Master's Degree, Human Resources, 4.0
Brigham Young University - Idaho 2001 — 2006
Bachelor, Theatre, Education, Political Science, 3.92
RGA Heritage Marketing December 2013 - Present
Extend Health July 2013 - December 2013
Worldwide Tech Services April 2013 - July 2013
TelVista February 2013 - April 2013
B&E Systems 2001 - June 2012
IMS Computers April 1993 - June 2001
IMS Computers 1989 - 2001
Skills
Computer Hardware, Windows XP, Vista, and 7, System configuration,..., Computer Networking, Windows, Networking, Software Installation, System Configuration, CompTIA Network+..., Direct Sales, Microsoft Office, Team Building, Customer Satisfaction, Business, Windows Server, Team Leadership, Sales, Computer Maintenance, Cisco Technologies, Printers, Computer Repair, Network Administration, System Administration, Firewalls, Security, Wireless Networking, Windows Vista, Computers, Switches, Routers, Workstations, DNS, Technical Support, DHCP, Hardware, Outlook, Network Security, Customer Service, Operating Systems, Remote Desktop, Troubleshooting, TCP/IP, CCNA, Servers, Microsoft Certified..., LAN-WAN, Active Directory, Call Centers
Education
CCI Training Center 2012 — 2013
CompTIA A+, CompTIA Network+, Computer & Network Administration
Nassau Community College 1967 — 1972
Associate in Applied Science, Business Administration
Boostability April 2014 - Present
Budget Rent-A-Car August 2010 - Present
Extend Health August 2013 - January 2014
West Jordan High School Marching Band June 2012 - November 2012
Santa Clara Vanguard 2009 - 2012
Jordan School District February 2007 - June 2010
Continental Airlines (now United Airlines) October 2007 - April 2008
Walt Disney Company May 2006 - January 2007
Million Air - SLC (now TAC Air) November 2005 - May 2006
Skills
Management, Customer Service, PowerPoint, Facebook, Social Media, Social Networking, Teaching, Leadership, Process Improvement, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Teamwork, Marketing, Team Building, Sales, Research, Windows, Community Outreach, Training, Staff Development, Customer Satisfaction, Higher Education, Marketing Strategy, Photography, Team Leadership, Strategic Planning, Coaching, Budgets, Non-profits
Education
Embry Riddle Aeronautical University-Worldwide 2007 — 2012
Bachelor of Science (B.S.), Technical Management - Logistics Specialty, Airport Management Minor
Aon Hewitt April 2014 - Present
Extend Health January 2012 - Present
Aon Hewitt Benefits Advisors January 2011 - January 2012
Aon Hewitt 2011 - 2012
TVMAX August 2006 - July 2010
TVMAX January 2006 - January 2010
Virginia State Police January 2003 - January 2006
Arlington Police Dept January 2002 - January 2004
Williams/NexteriaOne January 1998 - January 2002
Skills
Underwriting, Health Insurance, Employee Benefits, Medicare, Customer Service, Medicare Part D, Disability Insurance, HRIS, Performance Management, Insurance, Vendor Management, Process Improvement, Human Resources, Benefits Administration, FMLA, Training, Team Building, COBRA, Call Center, Life Insurance, Customer Retention, Lotus Notes, Employee Relations, PeopleSoft, Coaching, FSA, Outlook, Recruiting, Deferred Compensation, Management, Property & Casualty..., New Hire Orientations, Onboarding
Education
Eli Whitney Technical High School 1973 — 1975
Eli Whitney HS
Towers Watson's OneExchange May 2015 - Present
Provident Metals January 2013 - September 2014
Extend Health August 2011 - June 2014
Extend Health June 2012 - December 2012
Knight Services Ltd. January 1997 - August 2011
Humana January 2006 - November 2009
Apple Inc. 1989 - 1997
Skills
Product Development, Budgets, Direct Marketing, Marketing Management, Trade Shows, Multimedia, Digital Photography, Territory Management, Training, Management, Teamwork, Market Research, Marketing Strategy, Marketing Communications, Call Center, B2B, Strategic Planning, Public Speaking, Product Marketing, Team Leadership, Customer Service, Call Centers, Direct Sales, Program Management, Marketing, Leadership, Sales, Account Management, Customer Retention, Coaching, Strategy, Leadership Development, Sales Force Development, Team Building, Project Management
Education
Brigham Young University
BS
University of San Francisco
Post-graduate coursework
Extend Health a Towers Watson Company July 2014 - December 2014
Extend Health a Towers Watson Division June 2013 - December 2013
Extend Health August 2012 - December 2012
Snell, Wylie & Tibbals P.C. December 2009 - July 2012
Mary Kay Inc. May 2007 - December 2009
Mary Kay Inc. 1998 - 2009
Skills
Budgeting, Administration, Event Management, Microsoft Office, Customer Service, Supervisory Skills, Excel, Team Building, PowerPoint, Word, Problem Solving, Process Improvement, Access, Budgets, Microsoft Word, System Administration, Microsoft Excel, Employee Benefits, Insurance, Sales, Outlook, Training, Project Planning
Education
LeTourneau University 1998 — 2001
Bachelor, Business Management
Richland Community College 1985 — 1987
Associate of Arts and Sciences, Business Administration and Management, General
The Altair Group, LLC January 2012 - Present
Connexion Point (cXp) August 2014 - March 2015
Mortgage Investors Corporation October 2012 - December 2013
Extend Health September 2008 - March 2012
STG Consulting February 2008 - September 2008
Corporate Business Consultants, LLC January 2006 - September 2008
FMRG December 2004 - January 2006
Provision Business Systems August 2001 - December 2004
BEST Consulting (COMSYS) 1995 - 2001
Computer Power Group January 1994 - August 1995
Skills
Mortgage Lending, Loans, Team Building, Account Management, FHA, Credit, Insurance, Investments, Underwriting, Call Centers, Employee Benefits, Sales, Software Project..., Executive Management, Change Management, Banking, Finance, Risk Management, Training, Leadership, Life Insurance, Consulting, Business Development, Business Analysis, Call Center, PowerPoint, Middle Management, Loan Origination, Refinance, Process Improvement, Real Estate, New Business Development, Retirement Planning, Financial Analysis, Marketing, Analysis, Coaching, Strategy, Vendor Management, Strategic Planning, Recruiting, Strategic Financial..., Negotiation, Compliance, Project Implementation, Senior Executives, Options Strategies
Education
City University of Seattle 1982 — 1984
MBA, Marketing and Management, 3.89
City University of Seattle 1980 — 1982
BS, Business, 3.9
Metropolitan State University 1978 — 1980
2 year, Business, 3.95
St. Cloud State University 1961 — 1963
Master of Business Administration (MBA), Business
eHealth Insurance July 2010 - Present
PMA March 2010 - September 2010
Extend Health January 2008 - March 2010
Extend Health May 2006 - March 2010
Enterprise Rent-A-Car November 1997 - December 2004
Skills
Call Centers, Management, Insurance, Quality Assurance, New Business Development, Customer Service, Outsourcing, Strategic Planning, Call Center, Employee Benefits, Online Marketing, Account Management, Online Advertising, Team Building, CRM, Leadership, Sales, Strategy
Education
University of Massachusetts Boston 2015 — 2017
Master’s Degree, Instructional Design
Brigham Young University 1991 — 1995
B.A., German/Linguistics
Fachoberschule für Grafik und Gestaltung 1986 — 1988
Technical, Graphic Design
ZS Associates September 2013 - Present
ZS Associates June 2012 - September 2012
Extend Health March 2009 - August 2011
National Association of Asian American Professionals - San Francisco August 2010 - July 2011
Deloitte Consulting July 2006 - February 2009
IBM June 2005 - August 2005
Microsoft June 2004 - September 2004
Smith Barney November 2003 - March 2004
Safeco Insurance June 2002 - September 2002
Volt June 2000 - September 2000
Skills
Excel, PowerPoint, Crystal Xcelsius, Access, Financial Modeling, Financial Analysis, Data Analysis, Forecasting, Financial Reporting, Market Research, Business Strategy, Strategic Planning, Budgeting, Management Consulting, Microsoft Office, Microsoft Excel, Cross-functional Team...
Education
UCLA Anderson School of Management 2011 — 2013
MBA, Strategy & Marketing, 3.95
University of Washington 2002 — 2006
BA, Finance, 3.86
East China Normal University 2006 — 2006
Certificate, Business Chinese
Revolution LLC November 2014 - Present
LivingSocial October 2010 - October 2014
Extend Health June 2009 - August 2010
Latham & Watkins 2003 - 2009
Skills
Corporate Law, Corporate Governance, Mergers & Acquisitions, International Law
Education
Columbia University School of Law 2000 — 2003
JD
The University of Texas at Austin 1996 — 2000
BA, History, Honors Humanities
Mesa International, a division of Mesa Moving & Storage June 2014 - Present
Inter-mountain Relocation Council January 2011 - March 2015
Odyssey Relocation Management May 2012 - July 2014
Mesa Systems Inc. March 2010 - December 2012
Mesa Moving and Storage March 2010 - April 2012
Extend Health June 2009 - March 2010
Mobility Services International December 2006 - April 2009
Prudential International Relocation / Brookfield Global October 2005 - November 2006
Prudential Relocation International / Brookfield Global June 2004 - November 2006
SpringBoard August 2002 - December 2002
Skills
Conversant in Chinese, Fluent in..., Mandarin, International Relocation, Business Development, Networking, Relocation, Employee Relations, Team Building, Human Resources, Expatriate Management, Account Management, Customer Service, Operations Management, Employee Benefits, Negotiation, Policy, Contract Negotiation, Strategic Planning, Corporate Relocation, Building Relationships, Client Liaison, Sales Management, Process Improvement, Manage Client..., Management, Managing Accounts, Certified Relocation..., Program Management, Client Development, Sales, Training, CRM, New Business Development, Global Mobility, Employee Training, Marketing, Start-ups, Entrepreneurship, Selling, Leadership, Analysis, Talent Acquisition, Vendor Management, Deferred Compensation, Performance Management, Transportation, Consulting, Interviews, Cold Calling
Education
Thunderbird School of Global Management 2002 — 2004
Master's of Business Administration, International Business
Brigham Young University 1998 — 2001
Bachelors, International Studies
Brigham Young University - Idaho 1994 — 1998
1998, General
Towers Watson July 2014 - Present
SomaVedics LLC July 2013 - Present
Health IT Solutions May 2012 - Present
Extend Health August 2013 - December 2013
Occupational Therapy January 2012 - April 2012
CloudWest Systems May 2011 - October 2011
DHL Danzas November 2006 - January 2007
Singapore Airlines Cargo October 2005 - September 2006
Skills
HIPAA, Visio, Process Improvement, Cloud Computing, SDLC, Management, Healthcare Management, Analysis, Systems Analysis, Healthcare Industry, Health Information..., Healthcare Information..., EHR, Project Management, Healthcare, Start-ups, Business Development, Software Documentation, EMR, Health Information..., Information Technology, Informatics, Troubleshooting, Health Services..., Medicare, Databases, Unix, Information Management, Health Information..., Business Intelligence, E-commerce, Gap Analysis, Oracle Enterprise..., SQL, IT Management, Mentoring, Employee Benefits, HIPAA Audit Prep, Data Administration, Mobile Applications, Data Governance, Double Bass, Cello, MIDI, NLP, Health Insurance..., Individual Health..., Medicare/Medicaid..., German, Health Informatics
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Masters, Health Care Management (MBA), General and Healthcare Management, with Distinction
Keller Graduate School of Management of DeVry University 2009 — 2011
MISM, Health and General Information Systems Management (MISM), with Distinction
Keller Graduate School of Management of DeVry University 2011 — 2012
Graduate Certificate, Electronic Commerce Management, Honors
Indiana University
Bachelor of Science, Double Major in Political Science and Music
Bangor High School
Diploma, Algebra, French, Music, Second Honors
One Exchange August 2015 - Present
Byu-i scroll April 2014 - July 2015
Extend Health August 2013 - January 2014
Skills
Sports Writing, Sports, Writing, Social Networking, Social Media Marketing, Editing, Reporting, Adobe Creative Suite, Creative Writing, Blogging, Leadership, Public Speaking, Social Media, Making Deadlines, Customer Service, Teamwork, Microsoft Office, Sales, Marketing Communications, Team Building, Event Planning, Marketing, Microsoft Word, PowerPoint, Coaching, Microsoft Excel, Team Leadership, Time Management, Training, Strategic Planning, Business Development, Direct Sales, Project Management, Negotiation, Management, Marketing Strategy, Analysis, Account Management, Business Strategy, HTML, Interviews, Insurance, Leadership Development, Critical Thinking, Budgets, Entrepreneurship, Data Analysis, Financial Analysis, Teaching, Creative Direction
Education
BYU-Idaho 2013 — 2017
Bachelor of Arts (B.A.), Communication-News Journalism, Junior
Provider Healthcare March 2015 - Present
AMG Resources, LLC April 2012 - Present
The Church of Jesus Christ of Latter-day Saints March 2013 - March 2015
Unlimited Transportation, Inc 2012 - 2013
Extend Health 2011 - 2012
Convergys 2010 - 2011
Aculis 2008 - 2010
Statera 2007 - 2008
Aculis 2006 - 2007
CompHealth 2003 - 2006
Skills
Call Center, Employee Relations, Talent Acquisition, Technical Recruiting, Performance Management, Interviewing, Hiring, Compensation, Sourcing, Vendor Management, Mentoring, Recruitment/Retention, Coaching, Organizational..., Employment Law, Benefits, Talent Management, Leadership Development, Team Building, Applicant Tracking..., Process Improvement, Account Management, Negotiation, Team Management, Recruiting, Employee Benefits, Call Centers, Benefits Negotiation, Personnel Management, Internet Recruiting, Management, Training, Interviews, Leadership, Deferred Compensation, Human Resources, Temporary Placement, Benefits Administration, Customer Retention, Change Management, Sales, Conflict Resolution, College Recruiting, Onboarding, Employee Engagement, HRIS, Time Management, Employee Training, Workforce Planning, Resume Writing
Education
Niskayuna High School 1989 — 1993
Brigham Young University - Idaho
Associates, Health Science
University of Phoenix
Bachelor, Business Management
University of Phoenix
MBA, HR, Finance
Extend Health September 2013 - Present
Connextions July 2013 - August 2013
Profero Solutions Inc March 2011 - April 2011
UT Southwestern May 2010 - October 2010
Children's Medical Center August 2007 - May 2010
CSL Plasma Services December 2006 - August 2007
Dr. Joseph Tejan, Orthopedic Surgeon October 2006 - December 2006
Skills
EMR, Phlebotomy, Cpr Certified, Patient Education, CPOE, Microsoft Office, Laboratory Medicine, Medical Terminology, Epic Systems, Healthcare, Hospitals, Insurance, Pediatrics, HIPAA, Inpatient, Healthcare Management, Cerner, Medical Records, Vital Signs, Medical Billing, EHR, EKG, Healthcare Information..., Patient Safety, Physicians, Direct Patient Care, Nursing, Clinical Research
Education
Kaplan University 2007 — 2014
Bachelor, Criminal Justice
ATI Career Trainig Center 2006 — 2007
Certificate, Medical Assistant
The University of Texas at Dallas
McGriff, Seibels & Williams March 2014 - Present
Extend Health June 2013 - March 2014
Favorite Healthcare Staffing March 2013 - May 2013
The University of Texas at San Antonio August 2011 - December 2012
Aguillon & Associates June 2012 - August 2012
Out of The Box Events 2009 - 2012
Kona Grill August 2010 - February 2011
Texas Wings January 2008 - January 2010
Skills
Office Administration, Microsoft Technologies, Customer Service, Interpersonal..., Photoshop, Phone Skills, Leadership Development, American Sign Language, Charity Work, Creative Writing, Writing, Crisis Communications, Intercultural..., Diversity Training, Sales Promotion, Public Relations, Public Speaking, Media Kit Development, Campaign Plans, Proposal Writing, Social Networking, Editing, Telephone Skills, Press Releases
Education
The University of Texas at San Antonio 2008 — 2012
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Houston Community College
Loveland Living Planet Aquarium July 2015 - Present
Destination Maternity Corporation August 2013 - October 2014
Extend Health September 2013 - January 2014
Lowe's Home Improvement April 2013 - July 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Time Management, Microsoft Word, Team Building, Leadership, Marketing, Process Improvement, Music, Flute, Piccolo, Alto Flute, Symphony, Call Management
Education
Utah College of Midwifery
Bachelor of Science in Midwifery, Direct Entry Midwifery
Weber State University 2012 — 2016
Associate of Arts (AA), Direct Entry Midwifery, 3.0
Hillcrest High School 2008 — 2012
Covenant Church September 2012 - Present
Polka Dot Bakery February 2013 - April 2015
Extend Health July 2012 - September 2012
JCPenney Corporate Headquarters August 2009 - April 2012
JCPenney Corporate Headquarters August 2007 - August 2009
JCPenney Corporate Headquarters February 2007 - August 2007
Stein Mart Corporate Headquarters October 2006 - January 2007
Skills
Inventory Management, Merchandising, PowerPoint, Excel, Word, Trend Analysis, Customer Service, Forecasting, Assortment, Retail, Fashion, Buying, Vendor Relations, Replenishment, Stores, Microsoft Office, Pricing, Internet, Marketing, Negotiation, Attention to detail, Analysis, Microsoft Word, Microsoft Excel, Inventory Control, Management, Training, CPFR, Leadership, Time Management
Education
Florida State University 2001 — 2006
Bachelor of Arts (B.A.), International Business
Florida State University 2001 — 2006
Bachelor of Science (B.S.), Fashion Merchandising
Le Cordon Bleu College of Culinary Arts-Dallas 2012 — 2013
Esquire Hospitality Staffing February 2015 - May 2015
AppleOne Employment Services December 2014 - December 2014
Extend Health August 2013 - December 2013
North West Educational Center August 2012 - May 2013
Harvest of Love Community Services December 2012 - February 2013
The Methodist Hospital System August 2012 - January 2013
CCI Home Health, Inc. March 2012 - June 2012
Allied Cash Advance March 2011 - March 2011
Burnett Staffing February 2011 - March 2011
Macy's August 2010 - December 2010
Skills
Employee Relations, Negotiation, Talent Acquisition, Employee Benefits, Sourcing, Event Planning, Public Speaking, Medical Terminology, Retail, Healthcare, Windows, Cold Calling, Sales, Social Networking, Insurance, Microsoft Excel, Microsoft Word, Human Resources, Customer Service, Microsoft Office, PowerPoint, Strategic Planning, Team Building, Leadership, Training
Education
Northwest Educational Center 2012 — 2013
certificate, Medical/Clinical Assistant
Tarrant County College 2007 — 2010
Associates of Arts, Liberal Arts
Howard University 2003 — 2004
transfer student, English Language and Literature/Letters
ROVIA LLC September 2014 - Present
Extend Health June 2012 - September 2014
Verizon Communications December 1997 - December 2006
Skills
Marketing, Training, Insurance, Managerial, Medicare, Disability Insurance, Health Insurance, Customer Service, Customer Retention, Benefits Administration, Call Center, Employee Benefits, Management, Call Centers, Leadership
Education
Clark Atlanta University 1987 — 1989
Master of Business Administration (MBA), Marketing
Hampton University 1980 — 1984
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
C3/CustomerContactChannels, Inc. August 2015 - Present
Finicity June 2015 - June 2015
eHealth Inc May 2014 - December 2014
Allstate May 2013 - April 2014
FatPipe Networks January 2013 - March 2013
Extend Health June 2012 - December 2012
Skills
Commercial Insurance, Insurance, Term Life Insurance, Retirement, Retirement Planning, Casualty, Employee Benefits, Fixed Annuities, Life Insurance, Professional Liability, Health Insurance, Disability Insurance, Claim, Underwriting, Long-term Care, Workers Compensation, Liability, Umbrella Insurance, Medicare, Universal Life, Homeowners, Legal Liability, Claims Handling, Accident, 401k, Long Term Care Insurance, Licensed Life & Health..., Renters, General Insurance, Claim Investigation, Benefits Administration, Licensed Property &..., Customer Retention, Group Insurance, Property Claims, Subrogation, Flood Insurance
Education
Brigham Young University 2004 — 2011
Bachelor's degree, Psychology
UnitedHealth Group February 2012 - Present
Extend Health June 2011 - February 2012
Coventry Health Care October 2010 - June 2011
Coventry Health Care July 2009 - October 2010
Coventry Health Care January 2009 - June 2009
Child Van Wagoner & Bradshaw, PLLC 2005 - 2007
Skills
SQL, Excel, Access, SDLC, Yellow Belt, Databases, Data Analysis, Microsoft Excel, Project Management, Visio, Leadership, Analysis, Program Management, Microsoft Office, Data Mining, Security, Software Project..., SharePoint, Six Sigma, Business Analysis, Insurance, Microsoft SQL Server, Finance, Requirements Analysis, Analytics
Education
University of Utah 2005 — 2010
Bachelor of Science (B.S.), Information Systems
Dixie State College 2008 — 2008
Accounting
Pilot Insurance Center February 2014 - Present
Youre-Covered.com 2004 - Present
Extend Health September 2013 - February 2014
Morning Calm Consulting February 2011 - February 2014
Independent Insurance Group March 2010 - February 2011
Texans Insurance Group October 2007 - February 2010
K/H Business Consulting March 1991 - July 1995
CMIC, 524 MI Bn 1983 - 1986
Skills
Marketing Strategy, International Business, Management Consulting, Business community..., Korean, English, Intercultural..., Translation, Mandarin, Strategic Planning, International Relations, French, Analysis, Strategy, Change Management, Business Development, Market Analysis, Social Media, Organizational..., Mergers & Acquisitions, Entrepreneurship, Social Networking, Business Strategy, Coaching, Public Speaking, Venture Capital, Japanese, International Trade, Supply Chain Management, Market Research, Executive Coaching, Executive Management, Public Relations, Strategic Consulting, Business Planning, Copywriting, Strategic Thinking, Emerging Markets, Start-ups, Leadership, Consulting
Education
University of Maryland University College 1984 — 1986
BA
연세대학교 / Yonsei University 1985 — 1985
Defense Language Institute 1981 — 1982
University of Michigan 1978 — 1981
Defense Language Institute 1977 — 1978
University of Phoenix February 2014 - December 2014
Extend Health July 2013 - January 2014
Richardson Independent School District September 2012 - April 2013
GEM SCHOOL-TAKAMATASU August 2011 - April 2012
MARUGAME INTERNATIONAL ACADEMY-MARUGAME, KAGAWA, JAPAN April 2011 - August 2011
Provo School District November 2010 - December 2010
HEATHER KIRKPATRICK page 2IDAHO PSYCHIATRIC INSTITUTE January 2009 - April 2009
Skills
MS Word, MS Excel, MS PowerPoint, Typing at 75 WPM, 10-key, Communication, Mentoring, Teaching, Tutoring, Organization, Spanish-speaking,..., Problem Solving, Earn trust easily, Lesson planning, Public Speaking, 10 Key, Lesson Planning, Conflict Resolution, Microsoft Excel, Research, Microsoft Word, PowerPoint
Education
University of Phoenix 2014 — 2015
Master's Degree, Psychology, 4.0
Brigham Young University 2006 — 2008
Bachelor of Science (B.S.), Psychology, 3.6
Brigham Young University - Idaho 2001 — 2003
Associate of Arts and Sciences (A.A.S.), General Studies, 3.6
AETNA PAY FLEX December 2013 - Present
Extend Health September 2013 - December 2013
PRECISE SOLUTIONS GROUP April 2013 - December 2013
PRECISE SOLUTIONS GROUP November 2012 - April 2013
EUCLID MERIDIAN HOSPITAL August 2009 - August 2011
NORTHEAST OHIO REGIONAL SEWER DISTRICT November 2003 - August 2011
ELIZA BRYANT VILLAGE NURSING HOME August 2003 - December 2003
Skills
Microsoft Excel, Healthcare, Sales, Strategic Planning, Hospitals, Community Outreach, Healthcare Management, Customer Service, Microsoft Office, Training, Medical Terminology, Public Speaking, Leadership, Nursing
Education
Bowling Green State University
Gerontology, Adult Development and Aging
Towers Watson's OneExchange June 2014 - Present
Extend Health, Towers Watson division 2014 - Present
Extend Health June 2013 - June 2014
Skills
Insurance, Health Insurance, Life Insurance, Medicare, Disability Insurance, Call Centers, Process Improvement, Recruiting, Training, Customer Service, Underwriting, Performance Management, Employee Relations, Coaching, General Insurance, Management, Team Building
Education
Eastfield College 2008 — 2010
Certificate of Criminal Justice, Criminal Justice/Police Science
Lakeview Community College 2007 — 2007
GED, Criminal Justice/Police Science
Garland High School 1999 — 2002
Qualtrics June 2013 - Present
Qualtrics September 2012 - May 2013
Adobe December 2011 - September 2012
Adobe July 2010 - November 2011
Omniture January 2009 - June 2010
Zane Benefits, Inc. November 2007 - September 2008
Extend Health April 2006 - March 2007
La Quinta Corporation April 2002 - April 2006
McKinsey & Company August 1999 - February 2002
Price Waterhouse LLP January 1994 - September 1997
Skills
Software Industry, Hospitality Industry, Digital Marketing, Digital Strategy, Marketing Strategy, Marketing Research, Market Analysis, Online Marketing, Health Insurance, Management Consulting, Training Delivery, Online Advertising, Strategy, Leadership, Analytics, Management, Marketing, Strategic Partnerships, Product Marketing, SaaS, Email Marketing, Sales Operations, Sales Strategy, CRM
Education
The University of Chicago Booth School of Business 1997 — 1999
MBA
Brigham Young University 1988 — 1993
B.S.
Cigna-HealthSpring September 2014 - Present
Aon Hewitt May 2013 - June 2014
Extend Health August 2012 - December 2012
AON Inc. August 2011 - May 2012
Education
Grambling State University
Bachelor of Science (BS), Criminal Justice and Corrections
Capital One Auto Finance January 2013 - April 2013
Extend Health June 2012 - December 2012
Optimal Logistics 2010 - 2011
Brigham Young University August 2008 - April 2009
Skills
Editing, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Data Analysis, Microsoft Office, Data Entry, Public Speaking, Teamwork, Technical Writing, Research, Blogging, Leadership, Teaching
Education
Brigham Young University 2006 — 2012
Bachelor of Science (BS), Physiology and Developmental Biology
Extend Health September 2013 - Present
ADT Security Services April 2013 - July 2013
Everest College 2012 - 2013
Cintas October 2011 - February 2012
CaptialOne Auto Finance May 2011 - July 2011
Capital One May 2011 - July 2011
Bank of America June 2009 - January 2010
Skills
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Access, Quick Pay, SAP, CASC-T, Telegance, Collections, Billing Services, AS400 system, Auto-dialer, Inbound/ Outbound..., Outlook, Customer Service, Management, Data Entry, PowerPoint, Call Centers, Problem Solving, Accounts Receivable, Microsoft Office, Telephone Skills, Team Building, Time Management, Leadership
Education
Everest College-Dallas 2012 — 2014
Associate of Science (A.S.), Criminal Justice, 3.5
Remington College-Dallas Campus 2010 — 2011
Criminal Justice and Corrections
South Oak Cliff 1994 — 1997
Diaploma, Basic Studies
Extend Health 2011 - 2011
Education
Brigham Young University
B.Sc., Zoology
Intel Corporation August 2013 - Present
Extend Health May 2009 - July 2013
Silverlode Interactive October 2008 - May 2009
Neumont 2007 - 2008
Skills
C#, JavaScript, Java, ASP.NET, Visual Studio, HTML, Microsoft SQL Server, XML, SQL, MySQL, CSS, Scrum, .NET, ASP.NET MVC, C++, jQuery, Agile Methodologies, Ruby, OOP, WCF
Education
Carnegie Mellon University 2011 — 2013
MS, Software Engineering
Neumont University 2007 — 2009
BS, Computer Science
Waterford 1990 — 1996
McKinney Finish Line Car Wash September 2010 - Present
Extend Health October 2013 - February 2014
Skills
Vehicles, Automobile, Management, Account Management, Coaching, Sales
Education
Everest College-Dallas 2003 — 2005
Associate's degree, Business Administration, Management and Operations, 3.8
Hammerton, Inc August 2012 - September 2013
NBK Terracotta March 2012 - August 2012
Wasatch Presbyterian Church January 2009 - January 2012
Extend Health 2008 - 2009
Delta Air Lines December 1989 - December 2007
Skills
Sales, Relationship Marketing, Customer Service, Interpersonal Skill, Program Management, Strategic Planning, Event Management, Event Planning, Creative Problem Solving, Management, Sales Operations, Volunteer Management, Cold Calling, Team Building, Training, Recruiting, PowerPoint, Microsoft Excel, Microsoft Word, Budgets, Leadership, Microsoft Office, Human Resources, Continuing Education, CRM, ACT, Healthcare, NKBA, Coaching
Education
Mercer University 1985 — 1989
Bachelor of Science (BS), Marketing and Finance
Extend Health 2013 - Present
Education
Mountain View College
Extend Health August 2011 - Present
Freelance management consulting February 2000 - Present
The Evergreen Group February 2000 - October 2011
The Evergreen Group January 2000 - August 2011
Walgreens September 2006 - April 2010
Lubbock Christian University 2006 - 2006
1st Source Bank September 2004 - June 2005
Northwestern Mutual 2003 - 2004
C. Kay Cummings Candies January 1996 - January 2001
Linda's Furniture 2000 - 2001
Skills
Marketing, Brand Management, Analysis, Market Research, Product Development, Strategic Planning, Product Marketing, Management, Sales, Strategy, Customer Service, Business, Cross-functional Team..., Team Building, Health Insurance..., Underwriting, Insurance, Health Insurance, Research, Medicare, Positive Can-do Attitude, Pricing, Retail, Leadership, Medical Underwriting, Change Management, Coaching, Business Planning, Financial Analysis, Business Analysis, Customer Satisfaction, Project Management, Budgets, Business Strategy, Process Improvement, Business Development, New Business Development, Forecasting, Business Development..., Sales Management, Data Analysis, Employee Benefits, Training, Market Analysis, Consulting, Vendor Management, Time Management, Marketing Strategy, Competitive Analysis, Start-ups
Education
Texas Tech University - Rawls College of Business 2005 — 2006
Doctorate, Marketing (not completed)
University of Notre Dame 2001 — 2003
Master, Business Administration; Strategy and Marketing
University of Notre Dame - Mendoza College of Business 2001 — 2003
MBA, primary: marketing; secondary: finance
Brigham Young University 1988 — 1996
Bachelors, Communications; minors: Psychology, Family Science, English
East High School 1984 — 1988
Honors Enriched Diploma, Baccalariat degree
Towers Watson's OneExchange April 2015 - Present
Towers Watson's OneExchange October 2013 - April 2015
Extend Health October 2011 - September 2013
Towers Watson's OneExchange October 2010 - September 2011
SkyWest Airlines October 2005 - August 2008
Dillards 2000 - 2002
Education
Montana Tech of the University of Montana 1998 — 1999
Merced College 1996 — 1998
A.A., General Studies
Tarboro High School
Hill and Stone Insurance December 2009 - Present
C3/CustomerContactChannels, Inc. August 2010 - January 2013
Extend Health September 2009 - December 2009
Kforce Inc. June 2008 - August 2008
University of Phoenix 2005 - 2007
Tek Systems July 2005 - July 2005
Skills
Insurance, Microsoft Excel, Access, Team Building, Customer Satisfaction, Technical Support, Account Management, Team Leadership
Education
University of Phoenix 2005 — 2007
BS, IT
Salt Lake Community College 1986 — 1995
as, electronics
College of the Desert 1968 — 1970
aa, electronics
SPCA of Texas August 2014 - Present
Etech Global Services June 2014 - Present
Extend Health August 2013 - December 2013
One Technologies 2011 - 2013
City of Dallas November 2006 - February 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, WordPress, Blogger, Social Media, Writing, Customer Service, Administrative Work, Outlook, Event Planning, Coordinate Events, Result Oriented, Always Punctual, Lesson Planning, Social Media Marketing
Education
Cedar Valley College 2014 — 2017
Associate of Arts and Sciences (AAS), Distance Education Veterinary Technology Program (DEVTP)
Baylor University 2002 — 2004
Bachelor of Arts (B.A.), Communication and Media Studies
Blinn College 2000 — 2002
Associate of Arts (A.A.), Psychology
Extend Health August 2012 - Present
You and Me Activities 2000 - Present
JCPenney June 1999 - December 2003
Skills
Skilled graphic..., Power User of Adobe..., Advanced skills with..., Highly creative with..., Extremely organized, Ability to take a..., Experienced collaborator, Ability to recognize..., Strong problem..., A “can-do” attitude, Strong multi-tasker, Can work effectively in..., Customer service..., A high degree of..., Self-motivated, Able to adapt well in..., Designed many logos and..., Wrote two books: one on..., Designed and created a..., Created a departmental..., Created a database that..., Created original craft..., Designed and created..., Created a demo tape for..., Social Networking, Customer Service, Flexibility, Training, Marketing, Writing
Education
Art Institute of Dallas 1998 — 1999
Associate's degree, Computer Animation
Brigham Young University - Idaho 1988 — 1989
Associate's degree, Family Science
Herndon High School -- Virginia 1985 — 1988
GED, General
Brigham Young University Hawaii January 2015 - Present
HealthEquity September 2014 - Present
HealthEquity September 2013 - September 2014
Extend Health May 2011 - July 2013
Community Studio January 2011 - December 2012
Hart InterCivic July 2010 - November 2010
Texas Pride Barbecue May 2009 - October 2010
Hart InterCivic July 2005 - December 2008
Norwood Promotional Products 2001 - 2004
Dell Computer Corporation 1999 - 1999
Skills
Program Management, Project Management, Process Improvement, Management, Business Analysis, Cross-functional Team..., Leadership, Information Technology, Project Planning, Strategy, Strategic Planning, Training, Analysis, Technical Writing, Requirements Gathering, Team Building, Sales, Visio, Time Management, Marketing, Customer Service, CRM, Troubleshooting, Business Process, Operations Management, Change Management, Healthcare, Recruiting, HIPAA, Problem Solving, Health Insurance..., Medicare, Healthcare Information..., SOX Compliancy, Resource Management, Food Service, Database Systems, IT Project..., Communication Skills, Project Analysis, Creative Problem Solving, Pay Close Attention to..., Program Implementation, Teamwork, Multiple Project..., Event Planning, Catering, Events, Microsoft SQL Server, Team Leadership
Education
UT Dallas 1998 — 2000
MS
UT Dallas 1998 — 1999
MBA
Brigham Young University 1991 — 1995
BA
Extend Health 2009 - Present
Arch Rock Corporation 2006 - 2009
VMware 2002 - 2006
VMware 2001 - 2002
Skills
SaaS, Product Marketing, New Business Development, Strategic Partnerships, Marketing Strategy, Sales Operations, Go-to-market Strategy, Product Management, Start-ups, Marketing, Lead Generation, Strategy, Competitive Analysis, Analytics, Salesforce.com
Education
Northwestern University - Kellogg School of Management 1994 — 1996
MBA
Dartmouth College 1986 — 1990
BA
Towers Watson September 2015 - Present
Towers Watson January 2014 - August 2015
Extend Health July 2013 - December 2013
Sears Holdings Corporation June 2011 - July 2013
Sears Holdings Corporation November 2009 - May 2011
Sears Holdings Corporation February 2007 - October 2009
Aquent August 2006 - January 2007
Institute of Design, IIT June 2004 - August 2006
IIT - Institute of Design 2004 - 2006
Skills
Interaction Design, User Interface Design, Ethnography, E-commerce, Usability Testing, Information Architecture, User Experience, User-centered Design, Information Design, Experience Design, Rapid Prototyping, Heuristic Evaluation, Card Sorting, User Interface, Design Strategy, Design Thinking, Prototype, Contextual Inquiry, Usability Engineering, Persona, Human Computer..., User Research, Wireframes, Web Applications, Front-end, CSS, Web Development, Usability, Mobile Design, User Experience Design, Paper Prototyping, OmniGraffle, Wire Framing, Axure, User Scenarios, Task Analysis, Web Design, Web Standards, Mobile Applications, Service Design, Visual Design, Data Visualization, Communication Design, Personas, Prototyping, Usability Design, Human Factors, Mockups, Site Maps
Education
Illinois Institute of Technology 2003 — 2006
MDes (Master of Design), Human-Centered Communication Design
Plymouth State University 1998 — 2002
BA, Graphic Design, Printmaking
Pizza Brama February 2015 - Present
The Advisory Board Company March 2011 - February 2015
SapientNitro May 2010 - March 2011
Extend Health June 2007 - April 2010
Revolution Health February 2006 - June 2007
Sapient November 2004 - February 2006
Eyeo October 2001 - November 2004
Sapient October 1999 - October 2001
Eyeo October 1998 - October 1999
George Mason University 1996 - 1998
Skills
User Interface Design, Content Management, Project Management, Information Architecture, Interaction Design, User Experience, Wireframes, User-centered Design, Usability Testing, User Experience Design, User Interface, Information Design, Usability, Web Standards, Experience Design, Creative Direction, Wire Framing, Adobe Creative Suite, Digital Strategy, OmniGraffle, Pizza making, bread making, Cooking, Usability Engineering, Web Design, Persona, Product Management, Mobile Design, User Research
Education
George Mason University 1994 — 1998
BA, Art Studio
Extend Health April 2014 - Present
Extend Health January 2010 - March 2014
Arch Bay Capital May 2009 - December 2009
Exsilio Consulting Inc. April 2007 - April 2009
Extend Benefits August 2006 - March 2007
Neumont University 2005 - 2007
Circles of Life USA June 2001 - May 2004
Soft-InnoVisions 1995 - 2004
junum.com October 1999 - December 2000
Skills
C#, T-SQL, LINQ, .NET, Entity Framework, JavaScript, Silverlight, XML, XSLT, CSS, Java, Visual Basic, XAML, Databases, Web Development, Visual Studio, Web Applications, Microsoft SQL Server, ASP.NET, WPF, Software Design, Software Development, ASP.NET MVC, TFS, Programming, ASP, IIS, ADO.NET, WCF, MVC, SQL Server Management..., SQL 2010, SSIS, Cognos, SQL 2008/2005/2000, SharePoint, Data Warehousing, SSRS, Database Design, Access
Education
Neumont University 2005 — 2007
Bachelor of Science, Computer Science
DeVry Institute of Technology 1987 — 1988
Associate in Science, Electronics Engineering Technology
Cerritos College
Fullerton College
Mt. San Antonio College
AmeriFlex Inc December 2012 - August 2013
Extend Health August 2011 - December 2011
AppleCore January 2005 - June 2007
Skills
Employee Benefits, Health Insurance, Benefits Administration, Medicare, Insurance, Recruiting, Training, Employee Relations, Payroll, COBRA, Call Centers
Education
University of North Texas 2012 — 2012
Paralegal Certificate
Kansas City Kansas Community College 2005 — 2007
Certificate, Addiction Counselor
Hofstra University
Crowther Life Insurance December 2009 - Present
Extend Health September 2008 - Present
Crowther Tax Service January 2007 - Present
member of davis chamber of commerce 2007 - 2011
IRS 1998 - 2007
Smiths 1990 - 1995
Smiths Dairy 1990 - 1994
Education
Weber State University 1988 — 1990
Brigham Young University 1974 — 1975
Business
Morgan High School 1965 — 1971
Carmichael Lynch May 2015 - Present
White House Custom Colour February 2013 - May 2015
RBA, Inc. May 2009 - February 2013
Fidelity Investments January 2009 - March 2009
Extend Health September 2008 - December 2008
Neumont University July 2007 - September 2007
Skills
C#, ASP.NET MVC, .NET, ASP.NET, CSS, JavaScript, Visual Studio, jQuery, MVC, HTML, Microsoft SQL Server, HTML 5, WordPress, XML, T-SQL, WCF, CMS, Eclipse, Subversion, VB.NET, LINQ, Objective-C, Java, AJAX, Web Applications, SQL Server 2000-2008, ASP.NET Web API, Github, Photoshop, iOS Development, AEM, Adobe Experience Manager, Adobe Marketing Cloud, Adobe DTM, Adobe Target
Education
Neumont University 2006 — 2009
Bachelor's Computer Science, C#, asp.NET, Java, AJAX, JavaScript, HTML, 3.3 Core GPA
Brigham Young University - Idaho 2005 — 2006
Current, Biology, Religion, 3.8 avg
Hollywood Kids Academy for the Performing Arts June 2014 - Present
Moulton Insurance August 2009 - Present
Extend Health August 2009 - July 2013
eyeQ by Infinite Mind January 2006 - November 2008
Play it Clean Video January 2000 - July 2005
Skills
Sales Presentations, Medicare Insurance..., Corporate Communications, Software Development, Insurance, Leadership, Sales, Small Business, Strategic Planning, Team Building, Team Leadership, Training, Customer Service, Management, Microsoft Office, Marketing, Coaching, Account Management, Social Media, Microsoft Word, Public Relations
Education
University of Nevada-Las Vegas 1973 — 1975
Brigham Young University - Idaho 1972 — 1973
General
High Quality CPR November 2013 - Present
AntonioKing.com December 2009 - Present
Spencer Gifts July 2014 - February 2015
Spirit Halloween August 2013 - November 2013
Comcast Cable May 2012 - June 2013
Extend Health August 2011 - December 2011
Convergys May 2010 - December 2010
King Pawn January 2002 - January 2010
ASK Technologies July 2004 - December 2009
Hollywood Video December 2004 - June 2008
Skills
Computer Hardware, Troubleshooting, Laptops, Hardware, Active Directory, Windows 7, Computer Repair, Software Installation, Printers, Servers, Windows Server, A+ Certified, Cabling, XP, Windows, Windows XP, Leadership, Microsoft Office, Team Building, Customer Service, Sales, Microsoft Excel, Strategic Planning, Process Improvement, Training, Public Speaking, Management, Call Centers
Education
Montgomery College 2013 — 2016
Associate's degree, Computer Games and Programming Skills
Strayer College
A.A, Computer Information Systems
Optum (formerly Connextions) September 2013 - Present
Diamonds of Distinction March 2009 - Present
Extend Health August 2012 - December 2012
Twin Cities Medical Management August 2010 - February 2012
US Census Bureau February 2010 - May 2010
Loyola University Upward Bound Program February 2008 - May 2010
Skills
Non Profit..., Oral & written..., Youth Programs, Youth Empowerment, Volunteer Recruiting, Social Entrepreneurship, microsoft office, Document drafting, Records management, outlook, Microsoft Excel, Microsoft Word, PowerPoint, 10 Key, Typing, Payroll, Budget Management, Management, Supervising Others, Inventory Management, Customer Service, Social media marketing, Public Relations, Marketing Communications, Report writing, database administration, Desktop Publishing, Handmade Jewelry, Accounts Payable, Character Actor, Studio Recording, Singer-songwriter, Creative Writing, Short stories, Spoken Word, Poetry, Performance poetry, proofreading, Blogging, Mac OS X, Graphic Design, Video editing, Photoshop, Illustrator, Stilts, Face painting, Digital photography, Jewelry design, entrepreneurship, Social Media Marketing
Education
Dillard University 2001 — 2005
BA, Dillard University, 3.233
Full Sail University
Music Management
OppenheimerFunds, Inc. August 2009 - Present
Denver SQL Server User Group December 2010 - January 2013
DriverTech May 2009 - February 2010
Extend Health August 2007 - January 2009
Extend Health April 2007 - June 2007
Neumont University October 2005 - March 2007
Skills
SQL Server, T-SQL, SSIS, Technical Leadership, Relationship Cultivation, Query Optimization, Index Tuning, SQL Server 2005, SQL Server 2008, SQL Server 2008 R2, Problem Solving, SQL Server 2012, Microsoft SQL Server, Powershell, SSRS, C#, Performance Tuning, SQL Tuning, Database Design, Software Development, Databases, TFS, SQL, High Availability, High Availability..., Disaster Recovery, Database Administration, Data Modeling, ETL, SharePoint, Software Engineering, Relational Databases, .NET, Data Warehousing, Testing, Data Migration
Education
Neumont University 2005 — 2007
Bachelor of Science, Computer Science
Bucknell University 2003 — 2005
Computer Science, Chemistry
Colorado Academy 1999 — 2003
Laundromat May 2015 - Present
Extend Health August 2010 - September 2014
Johnson appraisal Services March 2008 - November 2010
Vangent, Inc. 2010 - 2010
Radisson Plaza Hotel & Suites 2000 - 2001
Skills
Health Insurance, Medicare, Employee Benefits, Health Savings Accounts, Benefits Administration, Insurance
Education
Austin Community College
Computer Aided Design
Tarrant County College
Business
Extend Health July 2012 - Present
Extend Health August 2012 - December 2014
US Census Bureau April 2010 - May 2010
AT&T September 2001 - June 2008
AT&T 2000 - 2006
Skills
Exceptional..., Telecommunications, VoIP, Employee Benefits, Telephony, Project Planning, Sales, Interviews, Customer Service, Wireless, Account Management, CRM, Direct Sales, MPLS, Managed Services, Management, Sales Operations, T1, Unified Communications, Vendor Management
Education
Cornell University 1979 — 1983
Business Communications
Extend Health July 2009 - Present
American Express January 2007 - March 2009
American Express 2007 - 2009
American Express 2006 - 2007
Guilford Technical Community College 2006 - 2007
American Express 2005 - 2007
First Assembly of God 2000 - 2007
American Express January 2005 - 2006
American Express 2002 - 2003
American Express January 2002 - December 2002
Skills
Call Center
Education
Westminster College 2008 — 2009
Adult Education
Guilford Technical Community College 2000 — 2001
ADN, Medical
TeleTech April 2015 - Present
Optum July 2010 - April 2015
Connextions July 2010 - January 2014
Extend Health January 2010 - July 2010
Extend health January 2009 - January 2010
Extend Health March 2008 - January 2010
Blue Cross Blue Shield of Florida 2005 - 2007
Skills
Health Insurance, Medicare, Call Center, Employee Benefits, Insurance, Process Improvement, HIPAA, Call Centers, Strategic Planning, Managed Care, Leadership, Training, Healthcare, Vendor Management, Account Management, Benefits Administration, Performance Management
Education
Baylor University 1991 — 1995
BA, Communications
Baylor University
Heaven's Journey Fellowship Church January 2014 - Present
Primerica November 2012 - Present
Mt. Galilee M.B. Church January 1988 - Present
State Farm Insurance November 2012 - March 2013
Connextions October 2012 - November 2012
Extend Health August 2012 - October 2012
Kaiser Permanente February 2011 - July 2012
Keller Williams Realty December 2007 - August 2011
The Jacobson Group June 2010 - February 2011
U.S. Department of Commerce April 2010 - May 2010
Skills
Risk Analysis, Medical Terminology, Critical Thinking, Contract Negotiation, Insurance, Underwriting, Vocal Performance, Musicianship, Individual Health..., Medical Underwriting, Employee Benefits, Singing, Sales, Series 6, Series 63, Roth IRA, Traditional IRA, Investment Strategies, Retirement Savings, 401k Rollovers, Term Life Insurance, Fixed Annuities, Indexed Annuities, Customer Service, Musicians, Health Insurance, Team Building, Life Insurance, Microsoft Office
Education
Maselle School of Real Estate 2007 — 2007
Certificate of Completion, Real Estate Pre-Licensing Course
Mississippi State University 1990 — 1994
B.A., Political Science
St. Joseph High School
Freelance July 2014 - Present
iFreedom Direct Corporation May 2014 - Present
BaconWaffle studios, LLC January 2013 - Present
TEKsystems February 2014 - May 2014
Remedy Informatics August 2013 - February 2014
Independent Work January 2007 - January 2014
Profit Clicking October 2012 - June 2013
TEKsystems June 2012 - October 2012
Extend Health August 2011 - February 2012
BMM Compliance September 2008 - September 2010
Skills
C#, JavaScript, Java, Subversion, Visual Studio, MySQL, C++, PHP, HTML, MVC, .NET, Microsoft Office, SQL, Microsoft SQL Server, Databases, Linux, Photoshop, jQuery, Project Management, Programming, CSS, Testing, Web Development, Ruby, XML, Git, ASP.NET MVC, TFS, Selenium, Continuous Integration, MVC3, Apache, Operating Systems, Project Coordination, System Deployment, Software Deployment, Release Management, Atlassian JIRA
Education
Neumont University 2010 — 2011
BSCS, Software Engineering (incomplete)
ITT Technical Institute 2007 — 2009
Associate of Applied Science Degree; IT, Software Applications Programming
WAXIE Sanitary Supply June 2014 - Present
Varilease March 2011 - April 2014
Extend Health August 2010 - January 2011
New York Life Insurance Company October 2009 - July 2010
Parkers Wood Works May 2002 - October 2009
Huetter Mill and Cabinet November 2001 - May 2002
Skills
Management, Credit, Sales, Customer Service, Finance, Training, Insurance, Job Scheduling, Organization, Bid Preparation, Microsoft Office, Payroll, Account Management, QuickBooks, Always Punctual, Procedure Creation, Meticulous eye for..., Accounting, Invoicing, Banking, Administrative..., Employee Benefits, Accounts Payable, Team Building, Microsoft Excel, Public Speaking, Human Resources
Education
BYU-Idaho 2012 — 2016
Applied Management
LDS Business College 2003 — 2005
Associates Degree, Accounting2005
State Farm April 2013 - Present
Fidelity & Guaranty Life August 2011 - Present
Independent August 2011 - Present
Extend Health June 2012 - April 2013
Americo Financial Life and Annuity August 2011 - January 2013
Skills
Customer Service..., Customer Service..., Real Estate Investor, Life Insurance, Computer Proficiency, Health Insurance, Team Leadership, Business Strategy, Business Planning, Customer Service, Outlook, Team Building, Sales, Call Centers, Customer Retention, Insurance, Human Resources, Employee Benefits, Employee Training, Management, Microsoft Excel, Leadership, Training, Vendor Management, Recruiting, Process Improvement, Software Documentation, Customer Satisfaction, PowerPoint, Analysis, Time Management, Employee Relations, Finance, Budgets, CRM, Payroll, Account Management, Performance Management, Operations Management, Leadership Development, Change Management, Coaching
Education
DeVry University-Illinois 2009 — 2013
Bachelor of Applied Science (BASc), Computer/Information Technology Administration and Management
University of Phoenix
Associate's degree, Business Administration and Management, General
Brigham Young University January 2015 - Present
City of American Fork January 2015 - April 2015
Walmart Foundation January 2015 - April 2015
The Church of Jesus Christ of Latter-day Saints May 2013 - December 2014
AgReserves, Inc. January 2013 - April 2013
Extend Health August 2011 - August 2012
Work Activity Center April 2012 - July 2012
Utah Health Department August 2011 - December 2011
Utah County Health Department April 2010 - August 2010
Skills
Teaching, PowerPoint, Public Speaking, Microsoft Excel, Research, Microsoft Word, Process Improvement, Human Resources, Microsoft Office, Strategy, Analysis, Project Planning
Education
Brigham Young University - Marriott School of Management 2012 — 2015
Master of Public Adminstration, Human Resources
Transamerica September 2014 - Present
Dialogue Direct July 2013 - March 2014
Stevens-Henager College 2013 - 2013
Stevens-Henager College 2013 - 2013
Extend Health August 2010 - December 2012
Skills
Microsoft Office, Microsoft Excel, Public Speaking, Research, PowerPoint, Leadership, Data Analysis, Marketing, Training, Teaching
Education
Utah Valley University 2013 — 2016
Undergraduate, Management Information Systems, General, Sophomore
Brigham Young University 2005 — 2009
Undergaduate, Japanese Studies
Extend Health August 2011 - Present
Newmont Mining Corporation January 1994 - May 2009
Skills
Human Resources, Performance Management, FMLA, Deferred Compensation, HRIS, Employee Benefits, Employee Relations
Education
Idaho State University 1975 — 1976
Certificate, Vo-Tech
Salmon Insurance, LLC January 2014 - Present
Vineyard Town January 2005 - Present
Finicity September 2011 - October 2013
Extend Health September 2009 - September 2011
Omega Financial Group April 2007 - January 2010
Whittenburg Insurance and Investment Group July 2005 - April 2007
Skills
Microsoft Excel, Microsoft Office, Customer Service, Insurance, Strategic Planning, Customer Retention, Outlook, Team Leadership, Team Building, Call Center, Call Centers, Leadership, Time Management, Management, Operations Management, Training, Customer Satisfaction, Sales, Salesforce.com, Marketing, Project Management, PowerPoint, Medicare, Budgets, Microsoft Word
Education
Brigham Young University 1988 — 1992
BS, Psychology, Business Management Minor
HealthMine Inc. November 2014 - Present
Towers Watson May 2012 - November 2014
Extend Health April 2004 - May 2012
eHealthInsurance May 1999 - April 2004
Jones Day 1990 - 1993
Skills
Entrepreneurship, health care information..., Healthcare, Technology, Medicare, Health Insurance, Healthcare Information..., Management, Executive Management, Marketing, Managed Care, Start-ups, SEM, Insurance, Leadership, Employee Benefits, Business Development, Healthcare Industry, Strategic Planning
Education
The George Washington University Law School 1987 — 1990
Doctor of Law (J.D.)
Baylor University 1983 — 1986
Bachelor of Arts (B.A.), Business, English
St. Mark's School of Texas
Extend Health 2009 - 2010
Education
Brigham Young University
The State of Utah September 2009 - Present
Extend Health May 2009 - September 2009
Skills
Recruiting, Employee Relations, Access, Training, HRIS, Technical Recruiting
Education
University of Utah 2005 — 2008
MPA, Human Resources Management
Brigham Young University - Hawaii 1988 — 1992
BS, Information Systems
Tynabry LLC November 2012 - Present
Extend Health October 2012 - Present
T and S Marketing January 2009 - May 2012
Pinnacle Technical Resources January 2011 - October 2011
Skills
Insurance, Customer Service, Recruiting, Sales, Information Technology, Training, Coaching, Performance Metrics, Team Management, Virtual Teams, Leading Meetings, Managing Meetings, Tax Preparation, Call Centers, Microsoft Technologies, Technical Support, Inventory Management, Customer Satisfaction, Microsoft Excel, Microsoft Office, Leadership, Management, Team Building, Customer Retention, Strategic Planning
Education
Collin County Community College 2012 — 2015
ECPI College of Technology 2004 — 2005
Intermountain Healthcare November 2014 - Present
Extend Health February 2011 - July 2014
Rio Tinto/Solution Stream June 2010 - February 2011
InnovaSystems International September 2007 - June 2010
Certiport August 2005 - September 2007
Ancestry.com July 2003 - August 2005
Fonix Corporation December 2001 - July 2003
Cenus Technologies August 2000 - November 2001
Novell May 1999 - September 2000
Skills
Agile Methodologies, Program Management, PMP, Agile Project Management, Scrum, Software Project..., Software Development, SDLC, Leadership, Management, Project Management, Integration, Enterprise Software, PMO, Strategy
Education
Brigham Young University
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.7
Milton C Witt and Associates, LLC Financial AdvisorOne Financial Advisors2014 - Present
Kellogg Insurance 2010 - 2012
Managed Wealth Financial 2005 - 2011
Extend Health 2008 - 2010
Merit Medical Systems, Inc. 1998 - 2005
Skills
Customer Service, Health Insurance, Employee Benefits, Insurance, Life Insurance, Fixed Annuities, 401k, Training, Disability Insurance, Retirement Planning, Small Business, Call Centers, Sales, Team Building, Strategic Planning, Employee Relations, Long-term Care, Term Life Insurance, Workers Compensation, Business Development, Payroll, Retirement, Property & Casualty..., Public Speaking, Medicare, Leadership, Strategic Financial..., Estate Planning
Education
Brigham Young University
Master of Arts (M.A.), Applied Linguistics/Teaching English as a Second Language
Brigham Young University
Bachelor of Arts (B.A.), Spanish Language Teacher Education
Brigham Young University
Bachelor of Arts (BA), Spanish Language Teacher Education
UnitedHealth Group July 2013 - Present
S.A.V.A (Self-Investment, Advocacy, Vision and Action) April 2011 - Present
Experian March 2013 - July 2013
Extend Health July 2012 - December 2012
PwC/Ultimate Staffing January 2012 - May 2012
The Westin January 2011 - December 2011
LIFETIME (Low-income Families Empowerment Through Education ) June 2010 - December 2010
U.S Census Bureau April 2010 - July 2010
Safeway, Inc January 2010 - April 2010
Sitel Corporation September 2009 - December 2009
Skills
Clerical Skills, Community Organizing, Customer Service, Customer Engagement, Customer Support, Non-profit..., Non-profits, Volunteering, Volunteer Recruiting, Administrative..., Office Administration, Microsoft Office, Food & Beverage, Community Outreach, Leadership Development, Program Development, Volunteer Management, Research, Fundraising, Grants, Event Planning, Event Management, Nonprofits, Strategic Planning, Higher Education, Program Management, Policy, Leadership, Public Speaking
Education
Mills College 2004 — 2007
N/A, Biochemistry
Mills College 2004 — 2007
Bachelors of Science, Biology
Grand Canyon University
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Extend Health June 2012 - December 2012
Vangent, Inc. October 2009 - August 2010
Verizon Wireless October 2007 - January 2009
State Farm Insurance January 1996 - August 2007
Skills
Employee Benefits, Microsoft Office, Outlook, Team Building, Customer Service, Recruiting, Insurance, Account Management, Coaching
Education
Brigham Young University 1973 — 1977
BS, Recreation Therapy
Brigham Young University
BS, Recreation Therapy
Extend Health July 2013 - Present
Sears Holdings Corporation November 1999 - November 2009
Sears Holdings Corporation, Dallas, TX October 1999 - November 2007
Skills
Budgets, Database Administration, Microsoft Excel, Microsoft Office
Education
Collin County Community College 2010 — 2013
Associate's degree, Information Technology
None
Extend Health, Towers Watson division December 2013 - Present
Arbonne International March 2010 - Present
Extend Health June 2013 - December 2013
Garland Independant School District August 2006 - June 2011
Dallas County Community College District October 2004 - June 2006
Bethel Early Learning Center May 2002 - August 2005
WorldCom May 1997 - April 1999
Skills
Microsoft Office, Excel, Data Entry, Microsoft Excel, Public Speaking, Fundraising, Coaching, Social Networking, Event Planning, Team Building, Leadership, Nonprofits, Training, Teaching, Marketing, Leadership Development, Community Outreach, Small Business, Staff Development, Workshop Facilitation, Volunteer Management, Home Based Business, Organizational...
Education
Texas A&M University-Commerce 2009 — 2013
Masters, Education, 4.0
Liberty University 2003 — 2006
Bachelors, Business and Religion
Extend Health 2014 - Present
Adecco Group December 2013 - April 2014
Wells Fargo Advisors November 2010 - August 2012
Fidelity Investments August 2000 - January 2006
Skills
Microsoft Office, Public Speaking, Microsoft Excel, Strategic Planning, Coaching, Training, Brokerage, Wellness, Fitness, Nutrition
Education
American University
Bachelor of Science (BS), Business Finance
Weber State University
Taxation
Extend Health February 2013 - July 2013
Extend Health May 2012 - January 2013
extendhealth August 2010 - April 2012
Extend Health May 2011 - October 2011
Education
Arizona State University 2013 — 2016
Law
Extend Health August 2010 - Present
Skills
Medicare, Call Centers, Life Insurance, Deferred Compensation, Health Insurance, Insurance, HRIS
Education
Austin Community College
Tarrant County College
Extend Health March 2015 - Present
Toluna June 2014 - Present
Warner Fleet Services March 2008 - Present
phixed, inc January 2009 - June 2012
Utah College of Applied Technology September 2011 - May 2012
Skills
JavaScript, MySQL, jQuery, SQL, XML, HTML, C++, Crystal Reports, SQL Server Management..., Microsoft SQL Server, SSRS, PHP, Web Development, CSS, Databases, C#, Management, SSIS, ETL, Troubleshooting, Java, .NET, VBA, Social Media
Education
ITT Technical Institute-Murray
Associate's degree, Software Applications and Programming
Extend Health August 2012 - Present
Skills
Customer Service, Health Insurance, Medicare, Microsoft Office, Coaching, Team Building, Training, Leadership, Employee Benefits, Microsoft Word, Outlook, New Business Development, Microsoft Excel, Onboarding, Human Resources, Employee Relations, Social Media, Recruiting, Process Improvement, Strategic Planning, Sales, Sales Management, Applicant Tracking..., Time Management
Education
Denison University 1978 — 1982
Bachelor of Arts (B.A.), Psychology
Leadership for Professional Librarians Historical Researchers Western United States 2013 - Present
Extend Health July 2011 - December 2011
Wenatchee Valley Museum and Cultural Center December 2009 - February 2011
Skills
Indexing, Historical Research, Geographic Information..., Map cataloging, MARC standards and..., Foreign local history..., Library Science, Archives, Library, Genealogy, Cataloging, Metadata, Library Management, Technical Services, Museum Collections, Information Retrieval, Digital Preservation, MAP, Research, Local History, Information Literacy, Library Instruction, Academic Libraries, Special Collections, Library Research, Library Reference, Digital Libraries, Special Libraries, LibGuides, Interlibrary Loan, Reader's Advisory, LCSH, Online Research, Librarians, Copy Cataloging, OCLC Connexion, Bibliographic..., History, Digitization, SIRSI, Library Programming, Archival Processing, CONTENTdm, Government Documents, AACR2, Dublin Core, Integrated Library..., General Reference, MARC21, Circulation
Education
Brigham Young University 1983 — 1984
MLIS, Library Science
Brigham Young University 1983 — 1984
Master's degree, Library and Information Science
BAE Systems August 2014 - Present
Acro Service Corp November 2013 - August 2014
Extend Health August 2013 - November 2013
Advantage xPO July 2012 - January 2013
BAE Systems April 2000 - April 2012
Backman Stewart Title Company August 1997 - August 1999
Skills
Project Management, Microsoft Office, Visual Basic, Photoshop, Dreamweaver, HRIS, Human Resources, PeopleSoft, Onboarding, Training, MS Project, New Hire Orientations, Change Management, Management, Program Management, Employee Engagement, Software Documentation, SDLC, Deferred Compensation, Integration, Process Improvement, Workforce Planning, Project Planning, Data Analysis
Education
University of Utah 2003 — 2005
BFA, Photography
University of Utah 1997 — 1999
BA, Art History
Dixie State College 1995 — 1997
AA, Studio Art
Extend Health August 2012 - January 2013
Companion Data Services, LLC 2007 - 2012
TrailBlazer Health Enterprises, LLC 1999 - 2007
Education
California State University-Northridge
Bachelor's degree, Sociology
Extend Health 2009 - 2012
US Census Bureau May 2010 - August 2010
United States Postal Service March 2007 - September 2009
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
MBA Candidate, General Business
DeVry University Phoenix 2007 — 2010
BS Technicnal Management, Finance
Extend Health August 2012 - July 2014
Teleperformance July 2010 - May 2012
Teleperformance January 2010 - June 2010
VCA Animal Hospitals April 2007 - April 2008
Skills
Outstanding Customer..., excellent verbal and..., Critical Thinking, Problem Solving, highly empathetic, Goal Oriented, Fast Learner, enjoys challenges, Communication, Customer Service, Empathy, Customer Satisfaction, Teamwork, Call Center, Data Entry, Enjoy Challenges, Time Management
Education
Broadview University-West Jordan 2012 — 2013
RVT, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Extend Health 2010 - 2012
UnitedHealth Group July 2010 - January 2011
Skills
Marketing Strategy and..., Public Relations, Writing
Education
California Bar Association 1972 — 1974
none, Law
BYU 1962 — 1966
Bachelor of Arts (BA), Communication and Media Studies
Texas Home Health December 2012 - Present
Extend Health August 2012 - December 2012
Aon Hewitt August 2011 - May 2012
Workforce Solutions March 2010 - January 2011
Skills
Recruiting, Employee Benefits, Data Entry, Human Resources, Administrative..., Benefits Administration, Call Centers, Coaching, Customer Service, Employee Relations, Employee Training, HRIS, Healthcare, Insurance, Leadership, New Hire Orientations, Office Management, Onboarding, Outlook, Payroll, PeopleSoft, Performance Management, Process Improvement, Team Building, Interviews
Education
Houston Community College 2006 — 2013
Extend Health July 2012 - Present
Aegis Communications 2010 - 2012
Skills
Project Management, SharePoint, Windows, Analysis, Project Planning, Telecommunications, Team Leadership, Process Improvement, Troubleshooting
Education
DeVry University-Illinois
Bachelors degree, Electronic Engineering
Tower Watson OneExchange July 2014 - January 2015
Extend Health August 2013 - December 2013
City of Dallas Personnel Department August 2011 - February 2012
BANK OF AMERICA October 2010 - July 2011
MetLife Home Loans March 2010 - September 2010
Bank of America December 2009 - February 2010
Aspire Financial January 2009 - October 2009
City of Dallas November 1990 - February 2007
Skills
Microsoft Word, Employee Training, Microsoft Office, Customer Service, Administrative..., Executive Calendar..., IBM AS/400, Microsoft Excel, Lotus Notes, Visio, Office Management, Lawson HRIS, Kronos Timekeeping, Payroll, Receptionist Duties, Switchboard Operator, Online Research, Employment Verifications, Invoice Verification, Invoice Processing, Event Management, CRM databases, Data Entry, Mail Merge, Mail Sorting, Concur, Document Preparation, Mortgage Servicing, PowerPoint, Travel Arrangements, Expense Reports, Purchasing Processes, Outlook, FedEx, Inventory Management, Electronic Filing, Supply Ordering, Scanners, Clerical Work, Life & Health Insurance..., Health Insurance..., Medicare Part D, Medicare Advantage, Medicare Prescription..., Call Centers
Education
Professional Career Training Institute 2002 — 2003
Medical Billing Certification
Allstate Business College 1989 — 1990
Computer Specialist Certification
Extend Health August 2012 - December 2012
COPA (Communities Organized for relational Power in Action) January 2008 - July 2012
Santa Cruz Profile May 2008 - June 2012
AGS (Alpha Gamma Sigma, the Cabrillo College Honor Club) May 2011 - May 2012
ASCC (Associated Students of Cabrillo College, the Student Senate) May 2011 - February 2012
AGS (Alpha Gamma Sigma, the Cabrillo College Honor Club) May 2010 - May 2011
Vacations Publications, Inc. January 2003 - September 2007
Spherion October 1998 - January 2003
Skills
Public Speaking, Community Outreach, Training, Tutoring, Technical Writing, Networking, Public Health, Occupational Health, Fitness, Health Insurance, Healing, Customer Service, Office Administration, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Cabrillo College 2008 — 2012
Associate of Arts (A.A.), Health Science/Community Health, 3.65
Extend Health August 2012 - December 2012
Fry's Electronics November 2008 - August 2012
Kroger August 2004 - November 2008
Skills
Inventory Control, Narrow Isle Forklift..., Medicare Prescription..., Medicare Advantage, Life & Health Insurance..., Stocking, Hapkido, Self Defense, Merchandising
Education
Texas Tech University 2013 — 2019
Bachelor of Architecture (B.Arch.), Bachelor of Civil Engineering (B.CE.), Architectural Engineering and Geotechnical Engineering
Collin County Community College 2003 — 2012
Extend Health July 2012 - December 2012
Teleperformance November 2010 - May 2012
Megaplex 12 January 2007 - November 2010
Skills
ICD-9, cpt, HCPCS, Typing, 10 Key, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, 12 years customer..., Medical Assisting..., Medical Billing and...
Education
Eagle Gate College-Murray 2010 — 2011
Diploma, Medical Insurance Billing and Coding
Salt Lake Community College 2006 — 2008
Certificate, Medical Assistant/Medical Adminstrative Assistant