Experience
Factory Motor Parts   October 2012 - Present
Verizon  January 2011 - September 2012
Gartner  August 2008 - December 2010

Skills
Research, Restaurants, Risk Assessment, Disaster Recovery, Human Resources, Human Rights, Human Computer..., Humanitarian Assistance, Animal Husbandry, Hospitality Management, HR Consulting, Hospitality Industry, HR Policies, Health, HIPAA, Microsoft Word, Quality Assurance, Qualitative Research, Quality Management, Quality System, Quantitative Research, Analytics, Account Reconciliation, Aircraft, Key Account Management, Knowledge Management, Key Account Development, Key Performance..., Translation, Tourism, Technical Writing, Customer Service, Consulting, Corporate Law, Consultants, Strategic Planning, Social Media, Small Business, Strategic Partnerships, Java Enterprise Edition, 10 Key, Outsourcing, Organization, Office Management, Office Administration

Education
New York University   2009 — 2010
Master of Business Administration (MBA), Human Resources Management

New York University   2003 — 2008
BA, Human Resources Management

Nyack College

Experience
Factory Motor Parts   March 2012 - May 2012
Caterpillar Inc.  2012 - 2012

Skills
Inventor, AutoCAD, Machining, CAD Standards, Manual Drafting, Architectural Drawings, Technical Drawing, Blueprint Reading, Autodesk Software, Microsoft Office, CAD, 3D rendering, Mechanical Drawings, AutoCAD Mechanical, Machinery

Education
ITT Technical Institute-Orland Park   2013 — 2015
Associate of Science (AS), CAD/CADD Drafting and/or Design Technology/Technician

Joliet Junior College   2004 — 2007
Manufacturing Engineering/ Computer Aided Drafting/ Automotive Technology

Experience
Konrad Marine   2013 - 2014
Factory Motor Parts   2011 - 2013
Midwest Cable Maintenance of Wisconsin   2007 - 2011
St. Croix Central School District  2007 - 2007
Factory Motor Parts   2000 - 2007
Genuine Parts Company  1989 - 2000

Skills
Sales Management, Operations Management, Change Management, Materials Management, Automotive Aftermarket, Team Building, Organizational..., Customer Service, Managerial Finance, Entrepreneurship, Operational Due..., Sales, Project Management, Inventory Management, Business Development, Employee Training, Sales Operations, Customer Satisfaction, Profit, Purchasing, Automotive, Training, Performance Management, Inventory Control, Continuous Improvement, New Business Development, Pricing, Management, Strategic Planning, Leadership, Forecasting, Human Resources, Customer Retention, Sales Process, Cross-functional Team..., Process Improvement, Retail, Employee Relations, Negotiation, Income Statement, Selling, Program Management, Merchandising, Analysis, Team Leadership, Coaching, Cold Calling, Account Management, P&L Management, P&L

Education
Concordia University-St. Paul   1998 — 2000
BA, Organizational Management & Communications

Century College   1991 — 1998
Associate of Arts (AA), General Studies

Laurel High School

Experience
TEN-E Packaging Services, Inc.   March 2015 - Present
Schmelz Countryside VW   September 2002 - July 2013
Factory Motor Parts   January 2001 - January 2002
Maplewood Imports  January 1998 - January 2001
Macalester Bike and Skate   January 1996 - January 1997

Skills
Solidworks, AutoCAD, Inventor, Industrial Design, Product Design, Sketching, Concept Development, Design Strategy, Design Thinking, Graphic Design, Rendering, Concept Design, Model Making, Rapid Prototyping, Concept Generation

Education
Century College   2012 — 2014
Digital Fabrication Technology, Manufacturing Engineering, 4.0

Cleveland Institute of Art   1983 — 1989
Bachelor of Fine Arts (BFA), Industrial and Product Design

Experience
CESCO - Cutting Edge Supply   June 2012 - Present
Factory Motor Parts   November 2011 - June 2012
Truxxx Manufacturing LLC   October 2005 - July 2011
Snap On Tools  December 1988 - January 2004
Wente Vineyards  May 1979 - January 1989
East Avenue Texaco   May 1975 - May 1979

Skills
Automotive, Automotive Aftermarket, New Business Development, Account Management, B2B, Cold Calling, Market Planning, Problem Solving, Product Launch, Product Development, Sales Process, Team Management, Team Building, Small Business, Business Strategy, Business Process, Parts, Manufacturing Operations, Sales Management, Direct Sales, Negotiation, Manufacturing, Customer Service, Sales, Purchasing, Marketing, Business Planning, Management, Customer Satisfaction, Forecasting, Selling, Automobile, Customer Retention, Vehicles, Pricing, Inventory Management, Profit, Dealers, Key Account Management, Competitive Analysis, Wholesale, Retail, Sales Presentations, P&L, Automotive Repair, P&L Management, Operations Management, Marketing Strategy, Product Marketing, Inventory Control

Education
Chabot College   1976 — 1978
Business

Livermore High School   1972 — 1976
Diploma, General Studies

Experience
Factory Motor Parts   July 2015 - Present
Christian Brothers Automotive  July 2012 - April 2015
Factory motor parts   September 2010 - May 2012
Enterprise Rent-A-Car  January 2004 - January 2010

Skills
Automotive, Vehicles, Automotive Aftermarket, Customer Satisfaction, Sales Management, Customer Retention, Automobile, Account Management, Profit, Strategic Planning, Purchasing, Customer Service, Team Building, Sales, Parts, Inventory Management

Education
Ranken Technical College

Experience
Factory Motor Parts   November 2009 - Present
Womack Machine Supply  December 2006 - November 2009
Jacuzzi Brands,  2003 - 2006
Hutton Communications  2000 - 2003

Skills
Word, PowerPoint, Microsoft Office, Excel, Customer Service, Customer Relations, Problem Solving, Access, Budgeting, Negotiation, Team Building, Outlook, Strategic Planning, Administrative Support, Event Planning, Event Management, Logistics, Employee Relations, Research, Scheduling, Public Speaking, Vendor Relations, Writing, Public Relations, Office Management, Social Media, Contract Negotiation, Supervisory Skills, Budgets, Administrative..., Human Resources, Time Management, Microsoft Excel, Purchasing

Education
Minnesota State University, Moorhead   2015 — 2017
Bachelor’s Degree

Experience
Country Tire & Wheel   June 2012 - Present
Factory Motor Parts   October 2010 - November 2011
Patriot Automotive   April 2003 - October 2010
Passmore Automotive   June 2000 - March 2003

Skills
Automotive Aftermarket, Vehicles, Automotive, Automobile, Customer Satisfaction, Fleet Management, Automotive Repair, Parts, Purchasing

Education
Fresno City College   2000 — 2003
Business Administration and Management, General

Buchanan High School   1996 — 2000
High School

Experience
Factory Motor Parts   July 2011 - Present
Opportunity Village, Iowa  November 2010 - June 2011
Hendrix Machinery Inc   June 2010 - October 2010
OK Tire Store Inc   June 2009 - August 2010
Opportunity Village, Iowa  October 2008 - July 2009
Hendrix Machinery Inc   July 2006 - July 2008

Skills
Customer Satisfaction, Accounts Receivable, Account Management, Outlook, Invoicing, Microsoft Office, Microsoft Excel, Data Entry, Team Building, Customer Service, Microsoft Word, Inventory Management, Automotive, Customer Retention, Collections, Negotiation

Education
Kaplan University-Mason City Campus   2007 — 2009
Associate's degree, Accounting

Experience
General Motors  September 2014 - Present
Factory Motor Parts   October 2009 - August 2014
General Motors  August 2000 - September 2009

Skills
Automotive Aftermarket, Operations Management, Income Statement, Sales, Sales Process, Strategic Planning, Customer Retention, Customer Service, Cold Calling, Account Management, Inventory Control, Parts, Selling, Team Building, Dealers, Negotiation, Customer Satisfaction, Inventory Management, Purchasing, Retail, Profit, Continuous Improvement, Product Development, Automobile, Pricing, Cross-functional Team..., B2B, Fleet Management, New Business Development, Direct Sales, Sales Management, Automotive, Forecasting, Vehicles, Sales Operations, Competitive Analysis, Key Account Management, Market Planning, Wholesale, P&L Management, P&L, Business Planning, CRM, Training, Warranty, Budgets, Management, Leadership, Logistics, Product Marketing

Education
Michigan State University   1992 — 1998
Bachelor of Arts, Psychology

Experience
Baymont Inn & Suites  August 2014 - Present
River City Lawnscape   September 2013 - August 2014
Gundersen Health System  December 2011 - July 2013
Factory Motor Parts   May 2009 - December 2011
Sylvan Glen   June 2006 - May 2009

Skills
English, Reliable, Hard Worker, Multi Tasking, Organization, Customer Service, Teamwork, Highly detail oriented, Flexible to Change, Social Networking, Social Skills, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Event Planning

Education
Madison Area Technical College   2014 — 2017
Meeting and Event Management

Experience
slashBlue  July 2015 - Present
Reality Bytes, LLC   August 2013 - Present
Factory Motor Parts   November 2014 - July 2015
Jostens  June 2012 - August 2013
Backpack Tactics LLC   March 2012 - June 2012
Concordia University, St. Paul   January 2008 - June 2012
Concordia University, St. Paul   August 2006 - June 2012
Concordia University, St. Paul   October 2011 - May 2012
Concordia University, St. Paul   November 2008 - May 2009

Skills
Web Services, Computer Hardware, Computer Service, Technical Support, Active Directory, Software Installation, Troubleshooting, Laptops, Help Desk Support, Hardware, Software Documentation, Information Technology, Management, Web Design, Printers, Social Networking, Wireless Networking, Windows XP, Windows 7, Windows, Antivirus, Microsoft Office, Customer Service, Social Media

Education
Concordia University-St. Paul   2006 — 2011
Bachelor of Arts (B.A.), Christian Ministry

Experience
CHS Inc.  December 2013 - Present
Factory Motor Parts   January 2013 - December 2013
Factory Motor Parts   September 2011 - December 2012
CHS Inc.  April 2009 - September 2011
CHS, Inc.   June 2007 - April 2009
BP  May 2003 - May 2007
Fargo Electronics  June 1998 - May 2002

Skills
Cross-functional Team..., Marketing, Product Development, Marketing Strategy, Sales Operations, Management, Leadership, Pricing, Sales, Negotiation, Brand Management, Project Management, Budgets, Project Planning, Logistics, Supply Chain, Analysis, New Business Development, Supply Chain Management, Account Management, Strategy, Sales Management, Customer Service, Team Building, Process Improvement, Strategic Planning, Training, Forecasting, Product Marketing, Business Development, B2B, P&L Management, Team Leadership, Market Planning

Education
Bethel University   2011 — 2013
MBA, Marketing

North Central University   1993 — 1997
Bachelor of Science (B.S.)

Experience
Ryder Supply Chain Solutions  January 2014 - Present
Factory Motor Parts   January 2011 - January 2014
Reviva/AER MFG   October 2000 - January 2011

Skills
Certified Kaizen lean..., Green Belt trained, Automotive, Continuous Improvement, Kaizen, Lean Manufacturing, Management, Customer Service, Manufacturing, Operations Management, Process Improvement, Six Sigma

Education
Marquette University
Master's degree, Organizational Communication, General

Experience
Optum Global Solutions  January 2015 - Present
UnitedHealthcare  May 2012 - January 2015
United Healthcare  May 2011 - May 2012
The Home Depot  November 2004 - April 2010
Medica  September 2003 - July 2008
International Food Safety Institute   June 1998 - March 2002
Factory Motor Parts   April 1998 - December 2001

Skills
Leadership, Project Management, Customer Service, Outlook, Six Sigma, Microsoft Excel, Teamwork, Microsoft Word, Health Insurance, Insurance, Process Improvement, Call Centers, Access, Business Analysis, Call Center, HIPAA, SDLC, SharePoint, Software Documentation, Team Building, Visio

Education
Lakeland College   1994 — 1998
BA, Business Administration & Management

Lakeland College   1994 — 1998
BA, Marketing Management

Experience
Prime Therapeutics  August 2012 - Present
Genesis10  July 2012 - January 2013
Factory Motor Parts   November 2008 - February 2011
US Navy  May 2003 - September 2008

Education
Metropolitan State University   2009 — 2012
Bachelor of Science, Business Administration

Experience
Insite Software  December 2013 - Present
Factory Motor Parts   February 2011 - October 2013
ImageTrend  October 2007 - January 2010
ImageTrend  January 2006 - September 2007
Digital River  2005 - 2005
Digital River  2003 - 2005

Skills
TFS, Test Planning, Agile Project Management, SDLC, Project Management, Strategic Planning, Cross-functional Team..., Business Analysis, Networking, Integration, Business Intelligence, CRM, Software Development, Process Improvement, Testing, Project Planning, Team Building, Cloud Computing, SQL, Web Applications, Test Cases, Team Leadership, XML, Quality Assurance, Leadership, Management

Education
Colgate University   1998 — 2002
B.A., Computer Science

Edina High School

Experience
Glidden Limousine, Inc.   November 2013 - Present
MYR Limo   May 2012 - November 2013
RJS Software Systems  March 2010 - July 2011
Factory Motor Parts   April 2002 - October 2009

Skills
RPG, SQL, IBM iSeries, Windows

Education
Metropolitan State University   2006 — 2010
Bachelor, Computer science

Experience
BG Services   May 2015 - Present
Symtech Corporation  May 2013 - April 2015
Factory Motor Parts   1999 - 2013

Skills
Over 25 year experience..., Automotive and back up..., Very strong team leader, Automotive Aftermarket, Automotive, Managing, coaching and..., Tracking fleet in all..., Create policy and..., Vehicles, Profit, Pricing, Operations Management, Customer Satisfaction, Management, Parts, New Business Development, Fleet Management, Automobile, Sales, Program Management, Purchasing, Customer Retention, Inventory Management, Leadership, Training, Continuous Improvement, Automotive Repair, Sales Operations, Inventory Control, Supply Chain Management, Team Building, Logistics, Sales Management, Income Statement, Forecasting, P&L

Education
Metropolitan Community College-Maple Woods
Business Administration and Management, General

Vocational Technical Training

Experience
Factory Motor Parts   October 1999 - March 2011

Skills
Automotive, Team Building, Sales Management, Account Management, Event Management, Event Planning, Leadership, Training, Budgets, Contract Negotiation, Project Planning, New Business Development, Sales, Marketing, Sales Operations, Customer Satisfaction, Marketing Communications, Team Leadership, Recruiting, Customer Retention, Change Management, Employee Training, Product Marketing, Management, Process Improvement, Strategic Planning, Analysis, Cross-functional Team..., Customer Service, Program Management, Proposal Writing, Project Management, Business Planning, Logistics, Advertising, Business Strategy, B2B, Strategy, Operations Management, Inventory Management, Marketing Strategy, Negotiation, Product Development

Education
Cardinal Stritch University   2009 — 2015
Bachelor of Science (B.S.), Business, Summa Cum Laude

Experience
Factory Motor Parts   December 2010 - Present
Nationwide Lending Corporation  March 2009 - June 2010
Bann-Cor Mortgage   July 2005 - March 2009
Allen Cadillac GMC Truck   June 2002 - June 2005
Tom's Truck Center  January 2001 - March 2002
NAPA SAN CLEMENTE   June 1986 - February 2001
Genuine Parts Company  February 1977 - March 1986

Skills
Training, Entrepreneurship, New Business Development, Customer Satisfaction, Leadership, Loans, Sales, Customer Service, Strategy, Credit, Organizational..., Program Management, Analysis, Mortgage Lending, Marketing, Team Building, Sales Management, Pricing, Automotive, Management, Profit

Education
Arizona State University   1970 — 1975
B.A., Intellectual History- Modern Philosophy

.

Experience
Factory Motor Parts   May 2014 - Present
Ralph Schomp Automotive  April 2013 - May 2014
Genuine Parts Company  March 1986 - April 2013

Skills
Automotive, Retail, Sales Management, Purchasing, Process Improvement, Profit, Parts, Sales, Sales Process, Vehicles, Customer Satisfaction, Team Building, Automotive Aftermarket, Inventory Management, Automotive Repair, Automobile, Strategic Planning, New Business Development, Inventory Control, Direct Sales, Pricing, Sales Operations, Management, Loss Prevention, Outside Sales, Store Management, Employee Relations, Income Statement, Process Scheduler, Account Management, Operations Management, Selling, Negotiation

Education
Embry-Riddle Aeronautical University   1978 — 1982
BS, Aeronautical Science

Experience
Factory Motor Parts   October 2014 - Present
Rush Enterprises, Inc  September 2005 - September 2014
National Engravers, Inc.   July 2003 - July 2005
Eby-Brown Company, LLC  June 1988 - April 2003

Skills
Leadership, Staff Development, Inventory Control, Sales, Purchasing, Department Management, Staff Management, Trucking

Education
Carthage College   1984 — 1988
Bachelor of Arts (B.A.), Business Administration and Marketing

Experience
Factory Motor Parts   December 2014 - January 2015
The TJX Companies, Inc.   October 2014 - November 2014
Istanbul , Turkey.   July 2003 - March 2006

Skills
Formal Languages, IT Operations, Musicians, Music Therapy, Online Help, Music Theory, Research, Singing, Microsoft Excel, E-Learning, Microsoft Word, Music, Higher Education, Public Speaking, Microsoft Office, Teaching, Training, Editing, Nonprofits, Curriculum Development, PowerPoint, Teamwork, Strategic Planning

Education
North Hennepin Community College   2012 — 2017
Bachelor's Degree, Computer Science

Web Academy Russia   2011 — 2012
English, Certificate

Robinsdale Area Schools   2010 — 2012
Basic Skills, English Language, math ...

Accounting   2008 — 2008
Certificate, Accounting

Culinary School of Moldova   2002 — 2003
Coo, Cooking, baking

University of Arts Moldova   1999 — 2002
Bachelor of Science (BS), Music Pedagogy

Choir conduction   1998 — 1999
Certificate, choir directory

Sewing school   1996 — 1997
Certificate, theory and practice

Music elemenary school   1992 — 1997
Not finished, Music

Experience
Chux Trux   June 2006 - Present
Factory Motor Parts   May 2001 - June 2006

Skills
Excel, Project Management, Powerpoint, Automotive, Automotive Aftermarket, Microsoft Excel, Product Development, Sales, Vehicles, Sales Management, Automobile, Customer Satisfaction, Inventory Management, PowerPoint, Purchasing

Education
Missouri Western State University   1996 — 1999
Business, Economics

Experience
Target  January 2015 - Present
Target  September 2011 - January 2015
iHeartRadio  August 2008 - October 2012
Factory Motor Parts   September 2006 - September 2011
O'Reilly Auto Parts  August 2001 - September 2006
Famous Dave's of America  April 1999 - July 2001

Skills
Leadership, Training, Leadership Development, Performance Management, Coaching, Team Building, Customer Satisfaction, Customer Relations, Team Leadership, Employee Relations, Employee Training, Employee Engagement, Management, Process Improvement, Onboarding, Call Centers, Contact Centers, Customer Service, Microsoft Office, Public Speaking, Sales, Change Management, Project Management, Strategy, Strategic Communications, Customer Retention, Training & Development

Education
Brown College   2014 — 2015
Bachelor's degree, Business Administration and Management, General, 4.0

Brown College   2007 — 2009
Associate's degree, Radio Broadcasting, 3.5

Experience
Lowes Distribution Center  December 2009 - Present
University Ave Discovery Center   August 2007 - August 2008
Countrywide  February 2007 - August 2007
Factory Motor Parts   May 2006 - January 2007
Zimbrick European & BMW   April 2005 - August 2005
Edgewood College Bookstore   August 2003 - March 2005
Sam's Club  August 2001 - September 2002
Video Age   July 1997 - August 2001

Skills
Customer Service, Adobe Photoshop, Adobe Illustrator, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Publisher, Microsoft Outlook, Illustrator

Education
Madison Area Technical College   2007 — 2012

Madison Area Technical College   2002 — 2008
Associates; Bachelors degree, Liberal Arts Transfer; Computer Science; a; Information Technology

Brodhead High School   1997 — 2001

Madison Area Technical College
Associates; M.A.T, Visual Communications

Experience
JAMF Software  November 2010 - Present
Mayo Clinic Health System in Eau Claire  January 2008 - November 2010
Factory Motor Parts   August 2006 - November 2010
MarquipWardUnited  September 2002 - May 2006
CG Bretting Manufacturing   May 1999 - December 2001

Skills
Troubleshooting, Microsoft Office, Windows, Customer Service, Active Directory, Apple OS, iOS, Windows Server, System Deployment, Technical Support, Servers, Computer Hardware, OS X, Networking, Operating Systems, System Administration, Software Documentation, Hardware, SharePoint, XP, VMware, Network Administration, Visio, Microsoft Exchange, Windows XP

Education
Chippewa Valley Technical College   2007 — 2008
Associate's degree, Network and System Administration/Administrator

University of Phoenix   2003 — 2006
Bachelor's degree, Information Technology

Wisconsin Indianhead Technical College   1998 — 1999
Associate's degree, Machine Tool Technology/Machinist

Glidden Public School   1986 — 1998

Experience
Specialty Dealer Accessory Services   December 2005 - April 2012
Factory Motor Parts   June 2003 - July 2005
CSK Auto  September 1998 - June 2003

Skills
Customer Service, Account Management, Team Building, Sales Operations, Sales Management, Management, Sales

Education
Glendale Community College   2012 — 2016
Business/Commerce, General

Arizona State University   1994 — 1996

Air Academy High School   1990 — 1994
College prep

Experience
Badger Daylighting Inc  January 2015 - Present
Factory Motor Parts   January 2010 - January 2015
US Auto Force / PAM Oil   January 1996 - January 2010
Northern Automotive   October 1989 - July 1996
Hemo Stat Labs   September 1986 - October 1989

Skills
Parts, Sales Management, Automotive Aftermarket, Automotive, Vehicles, Inventory Management, Customer Satisfaction, Purchasing, Profit, Pricing, Automobile, Customer Retention, Team Building, Sales Operations, Distribution Center..., Logistics, Leadership, Retail, Forecasting, Account Management, Automotive Parts, Cold Calling, Continuous Improvement, Cross-functional Team..., Customer Service, Dealers, Fleet Management, Income Statement, Inventory Control, Management, Negotiation, Operations Management, P&L, P&L Management, Process Improvement, Product Development, Sales, Sales Process, Supply Chain Management, Training, Warehousing, B2B, Gross Profit, Supply Chain, Budgets, Wholesale, Transportation, New Business Development

Education
Boise State University   1997 — 2000
Mathmatics

Solano Community College   1989 — 1993
Mathmatics

Experience
United Auburn Indian Community  February 2014 - Present
Factory Motor Parts   September 2008 - June 2014

Skills
Employee Training, Office Administration, Job Descriptions, Organizational Charts, Employee Recognition, Employment Contracts, Budgeting, New Hire Orientations, Accounts Payable, Inventory Control, Inventory Management, Organized Multi-tasker, UPS Shipping, Employee Relations, Process Scheduler, Benefits Administration, Payroll, Salary Research

Education
California State University-Sacramento
Master of Business Administration (MBA), Business Administration and Management, General

California State University-Sacramento   2009 — 2013
Bachelor's of Science, Human Resources Management/Personnel Administration, General

Experience
Elevate Learning  December 2014 - Present
The Ainslie Company   April 2014 - Present
Labor Ready  May 2012 - Present
Jerome's Furniture  March 2010 - April 2011
Factory Motor Parts   September 2006 - June 2008
Domino's Pizza  November 1998 - April 2006

Skills
Forklift Operator, Shipping, Warehousing, Data Entry, Telephone Skills, Customer Satisfaction, Supervisory Skills, Troubleshooting, Computer Hardware, Inventory Control, Supervising, First Aid, Distribution Center..., Construction, Computer Repair, Transportation, Inventory Management, Customer Service, Sales

Education
University of Phoenix   2008 — 2012
Bachelor's degree, Information Technology, 2.74

California Polytechnic State University-San Luis Obispo   1994 — 1997
Agricultural Engineering

California State Polytechnic University-Pomona   1992 — 1993
Physics, 2.5

Experience
Factory Motor Parts   August 2015 - Present
Johnson Controls  July 2014 - August 2015
Wholesale Batteries, Inc.   April 2001 - July 2014
Exide Technologies  March 1991 - February 2001
Douglas Battery Manufacturing   September 1997 - March 1999

Skills
New Business Development, Sales, Sales Management, Business Development, Negotiation, Account Management, Operations Management, Electronics, Inventory Management, Product Development, Customer Service, Coaching, Microsoft Excel, Automotive, Sales Operations, Key Account Management, Batteries, Direct Sales, Marketing, Purchasing, Cold Calling, Pricing, Outside Sales, Sales Process, B2B, Income Statement, Customer Satisfaction, Management, Solution Selling, Forecasting, International Business, International Sales, Product Marketing, Retail, Competitive Analysis, Sales Presentations, Channel Partners, P&L Management, Contract Negotiation, Customer Retention, Trade Shows, UPS systems, Business Planning, Sales Force Development, Selling, Cross-functional Team..., Product Management, Manufacturing, Product Launch

Education
Lindenwood University
Business Administration

Grand Canyon University
Business Administration

Experience
Factory Motor Parts   March 2012 - Present
CARQUEST  1993 - 2012
Gates Corporation  April 1986 - May 1993

Skills
Automotive Aftermarket, Automotive, Sales, Sales Operations, Profit, Vehicles, Customer Satisfaction, Customer Retention, Parts, Inventory Management, Sales Management, Automobile, Pricing, Dealers, Sales Process, Income Statement, Wholesale, Retail, Cold Calling, Inventory Control, Purchasing, Fleet Management, Account Management, Forecasting, Selling, Sales Presentations, Competitive Analysis, Team Building, New Business Development, B2B, Consulting, Negotiation, Direct Sales, P&L Management

Education
Eastern Michigan University   1982 — 1985
BA, Business

Schoolcraft College   1980 — 1982

Experience
Critics Choice Vacations   June 2002 - Present
Factory Motor Parts   October 2012 - August 2015
Safety Services Company  March 2012 - August 2012
The Goodyear Tire & Rubber Company  2011 - 2012
GLS Underwriters   September 1999 - September 2008
Advanced Auto Service & Tire Center   January 1989 - November 2000

Skills
German, Marketing, New Business Development, Sales, Marketing Strategy, Travel, Travel Planning, Business Travel, Online Travel, Leisure Travel, Management, Automotive, Tourism, Sales Operations, Strategic Planning, Management Consulting, International Sales, Product Development, Business Strategy, Small Business, Leadership, Account Management, Training, Coaching, Negotiation, Team Leadership, Entrepreneurship, Insurance, Social Media Marketing, Contract Negotiation, Travel Management, Program Management, Pricing, Selling, Purchasing, B2B, CRM, Team Building, Online Marketing, Lead Generation, Budgets, E-commerce, Start-ups, Sales Management, Customer Satisfaction, Business Planning, Sales Process

Education
Arizona State University   1984 — 1987
BA, Sociology/German

Eberhard-Karls-Universität Tübingen   1986 — 1987
General Studies

Bodenseehof   1983 — 1984
Certificate, Biblical Studies

Stockton State University   1977 — 1979
Marine Biology

Experience
estimationPRO   February 2012 - January 2013
Your Wellness Connection  2009 - 2013
Landscape Logic   February 2011 - April 2011
Sprint  April 2001 - May 2008
Happy Tails Pet Services   May 2000 - March 2001
Factory Motor Parts   April 1996 - April 2000

Skills
Telecommunications, Project Management, Customer Service, Business Analysis, Integration, Vendor Management, Business Intelligence, Microsoft Excel, Requirements Analysis, Management, SDLC, Process Improvement, Training, SQL, Data Warehousing, Program Management, SharePoint, Microsoft SQL Server, Process Consulting, Software Consulting, Human Resources, Sales

Education
BMSI   2007 — 2007
Massage Therapy, Massage Therapy

DeVry Institute of Technology   1998 — 2001
Bachelor of Science Business Administration, Business Information Systems

Experience
MyITpros  2005 - Present
Factory Motor Parts   2002 - 2005
Threadgill, Ryan & Associates, P.C.   1994 - 2001

Skills
Cloud Computing, Active Directory, Human Resources, Business Continuity, Managed Services, Payroll, QuickBooks, Account Management, IT Operations, Project Management, Disaster Recovery, Management, Strategic Planning, Leadership, Process Improvement, Professional Services

Education
Austin Community College   2011 — 2014
Professional Accountant Certificate, Accounting

Texas State University-San Marcos   1998 — 2002
Bachelor of Business Administration, Computer Information Systems

Experience
HDA Truck Pride  April 2012 - Present
Graebel Companies  March 2011 - March 2012
JB Hunt Transport Services, Inc.   April 2010 - December 2010
Genuine Parts Company  May 2009 - January 2010
Factory Motor Parts   July 2008 - May 2009
Genuine Parts Company/ NAPA Auto Parts  January 2004 - July 2008
Affinia Group, Inc  June 2007 - September 2007
Horton, Inc  June 2006 - September 2006
Specialty Equipment Manufacturer's Association (SEMA)   October 2005 - November 2005

Skills
Customer Service, Automotive Aftermarket, Transportation, Parts, Inventory Management, Trucking, Shipping, Warehousing, Transportation..., Logistics, Logistics Management, Marketing, Warehouse Management, Training, Sales, Supply Chain, Management, Inventory Control, Six Sigma, Manufacturing, Strategic Planning, Automotive, New Business Development, Vehicles, Pricing, Purchasing, Product Development, Project Planning, Customer Satisfaction, Forecasting, Profit, Fleet Management, Operations Management, Team Building, Retail, Sales Management, Product Management, Continuous Improvement, Sales Operations, Account Management, Program Management, Customer Retention, Supply Chain Management, Contract Negotiation, Cross-functional Team..., Leadership, Negotiation, P&L, Process Improvement

Education
Northwood University   2004 — 2008
Bachelor of Business Administration, Automotive Aftermarket/Management

Experience
NEATgoods, LLC.   June 2015 - Present
Factory Motor Parts   2014 - May 2015
Advance Auto Parts  2009 - 2014
Select Comfort  2005 - 2009
General Mills  1999 - 2005
Sawtooth Enterprises (dba The Buckin' Bagel)   1995 - 1997
Sporting Goods Business   1990 - 1995

Skills
Cross-functional Team..., Brand Management, Marketing, Product Development, Strategy, Leadership, Marketing Management, Strategic Planning, Retail, Management, Integrated Marketing, Consumer Products, Market Planning, Marketing Strategy, P&L Management, Product Launch, B2B, Merchandising, Business Strategy, Customer Insight

Education
Dartmouth College - The Tuck School of Business at Dartmouth   1997 — 1999
MBA, General Management

Lafayette College   1986 — 1990
Bachelor of Arts (B.A.), History

Experience
Factory Motor Parts   May 2015 - Present
FMP  February 1996 - April 2015

Skills
Sales Management, Dealer Management, Automotive Aftermarket, Parts, Dealers, Sales, Profit, Sales Process, Pricing, Automotive, Customer Retention, Account Management, New Business Development, Leadership, Customer Service, Team Building, Sales Operations, Strategic Planning, Customer Satisfaction, Marketing Strategy, Vehicles

Education
Montana State University-Bozeman   2001 — 2005
Bachelor's degree, Political Science and Government

EPHS   1987 — 1991
General studies

Experience
Factory Motor Parts   2014 - Present
Factory Motor Parts   November 2012 - November 2014
Advance Auto Parts  September 2008 - February 2013
Advantage Data Systems   March 2006 - May 2008
Aspen Marketing Services  September 2004 - October 2005

Skills
Contract Negotiation, Sales, New Business Development, Sales Management, Automotive, Operations Management, Account Management, B2B, Budgets, Business Development, Competitive Analysis, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Forecasting, Income Statement, Inventory Control, Inventory Management, Key Account Management, Marketing, Marketing Strategy, P, Negotiation, Pricing, Product Development, Profit, Purchasing, Retail, Sales Operations, Sales Process, Selling, Strategic Planning, Team Building, Vehicles

Education
College of DuPage   1990 — 1992

Long Beach City College   1988 — 1990
Associate's degree, Business

Experience
Frontier Ag and Turf   March 2015 - Present
United Gear and Assembly   February 2013 - May 2014
Morgan's NAPA Auto Parts   January 2011 - September 2012
Yellow Book  November 2009 - December 2010
Aflac  August 2008 - September 2009
Factory Motor Parts   June 2004 - January 2008
Kunz Oil Company   May 1999 - April 2004
Federal Mogul Corporation  March 1997 - April 1999
Champion Packaging & Distribution Inc.   1988 - 1994
Champion Packaging & Distribution Inc.   1988 - 1994

Skills
Sales Management, Sales Process, Health Insurance, Disability Insurance, Account Management, Insurance, Cold Calling, Direct Sales, Sales Operations, Sales, Marketing, Customer Retention, Retail, Management, Customer Service, Process Improvement, Team Building, New Business Development

Education
Cardinal Stritch University   1995 — 1999
Bachelor of Science (B.S.), Management, 3.74 GPA/ Magna Cum Laude

Illinois State University

Experience
Factory Motor Parts   May 2009 - March 2013
Allianz Life  December 2003 - August 2008
Special Olympics  2001 - 2003
University of St. Thomas  May 1989 - June 2001

Skills
Customer Satisfaction, Sales Management, Customer Service, Marketing, Event Management, Event Planning, Sales, Team Building, Inventory Management, Contract Negotiation, Account Management, Leadership, Customer Retention, Budgets, Profit, Strategic Planning, Management, New Business Development, Sales Operations, Marketing Strategy, Logistics, Training, Project Management

Education
Anoka Ramsey Community College
General

University of Minnesota-Twin Cities

Experience
Factory Motor Parts   October 1996 - Present
Factory Motor Parts   October 1996 - October 2011

Skills
Sales Management, Automotive Aftermarket, Automotive, Account Management, Automobile, B2B, Customer Retention, Forecasting, Inventory Management, New Business Development, Pricing, Purchasing, Sales, Sales Operations, Sales Process, Vehicles

Education
Northwest Missouri State University   1993 — 1995
B.S., Business Management, graduate

Experience
USIC  June 2015 - Present
Factory Motor Parts   April 2014 - June 2015
Sallyport Global  October 2010 - May 2011
DOD Firefighting (Iraq)   August 2005 - May 2011
G4S  May 2010 - October 2010
SunEdison  July 2009 - January 2010
Palmer Lake Fire Department   1999 - 2009
KBR, Inc.   August 2005 - October 2007
DIRECTV  1998 - 2004

Skills
Microsoft Office, Firefighting, Fire Prevention, Public Speaking, Public Relations, First Responder, Government Relations, Strategic Planning, Fire Inspector, Heavy Equipment..., Renewable Energy, Solar Energy, Solar PV, Energy Efficiency, Construction, Fire Management, Fire Inspections, Fire Investigation, Fire Service Instructor, Structural Firefighting, Fire Service, Program Management, Homeland Security, Public Safety, Emergency Services

Education
Iowa State University   1988 — 1989

Theodore Roosevelt High School   1984 — 1988
Diploma, Music Performance, General

Experience
Factory Motor Parts   June 2011 - Present
Aevenia  August 2009 - July 2011
Xcel Energy  April 2002 - April 2009
Xcel Energy  October 2000 - April 2002
Xcel Energy  May 1997 - October 2000

Skills
Employee Relations, Logistics, Budgets, Account Management, Business Strategy, Contract Management, Continuous Improvement, Contract Negotiation, Customer Satisfaction, Customer Service, Distribution Center..., Fleet Management, Human Resources, Inventory Management, Labor Relations, Leadership, Management, Negotiation, Operations Management, Process Improvement, Profit, Purchasing, Sales, Sales Management, Security, Strategic Planning, Team Building, Team Leadership, Training, Transportation, Vehicles, Workforce Planning

Education
Saint Mary's University of Minnesota   1998 — 2000
Masters, Management

Minnesota State University, Mankato
Sociology:

University of Minnesota-Twin Cities
BS, Natural Resources

Experience
Factory Motor Parts   December 2010 - Present
Questar Assessment, Inc.   May 2011 - 2013
Hytruck Machineries Philippines, Inc.   1996 - 2007

Skills
Forklift Operation, Customer Satisfaction, Inventory Management, Team Building, Forecasting, Heavy Equipment, Parts, Customer Service, Account Management, Pricing, Automotive, Testing, Microsoft Office, Customer Retention, Process Improvement, Access, Forklift Operator, Sales, Microsoft Word, Sales Operations, Microsoft Excel

Education
Manuel L. Quezon University   2000 — 2000
BS in Mechanical Engineering

Experience
Retired - most happily  August 2011 - Present
Factory Motor Parts   April 2011 - July 2011
Batteries Plus  December 2008 - July 2009
Johnson Controls Battery Group, Inc.   January 1999 - October 2008
Johnson Controls Battery Group, Inc.   January 1997 - January 1999
US Navy Medical Svc -Retired   July 1978 - December 1998
Johnson Controls Battery Group, Inc.   January 1987 - January 1997
City of New Berlin  January 1991 - October 1996
US Air Force Reserve -Honorable Discharge   January 1978 - January 1990
Johnson Controls Battery Group, Inc.   January 1983 - January 1987

Skills
Cross-functional Team..., Product Development, New Business Development, Automotive, Management, Account Management, Pricing, Forecasting, Manufacturing, Process Improvement, Team Building, Sales, Continuous Improvement, Operations Management, Leadership, Negotiation, Strategic Planning, Sales Management, Purchasing, Six Sigma, Lean Manufacturing, Contract Negotiation, Competitive Analysis, Business Development, Customer Service, Sales Operations

Education
United States Naval and Air Force Post-Graduate Technical and Command Schools   1978 — 1999
Associate of Applied Science (AAS) / Bachelor of Science(BSM), Medicine / Command and Leadership

Cardinal Stritch University   1985 — 1987
BSM, Management

Community College of the US Air Force
AAS, Pharmaceutical technology

Experience
The Dimensional Group   June 2002 - Present
Factory Motor Parts   June 1997 - June 2002

Skills
Digital Printing, Packaging, Sales Management, Continuous Improvement, Offset Printing, Account Management, Product Development, Labels, Brochures, Screen Printing, Print Management, Purchasing, Corporate Gifts, Operations Management, Bindery, Variable Data Printing, Wide Format Printing, Advertising, Direct Mail, Pre-press, Envelopes, Stickers, Print On Demand, Presentation Folders, Booklets, Catalogs, Decals, Die Cutting, Direct Marketing, Graphic Design, Graphics, Laminating, Letterhead, Signs, Vehicle Graphics

Education
Iowa State University   1993 — 1997
BS, Production Operations Mgmt

Experience
American Tire Distributors  July 2013 - Present
Eastbay, Inc.   May 2013 - July 2014
BSN SPORTS  June 2011 - May 2013
Florida Distributing company  December 2010 - January 2012
Factory Motor Parts   October 2008 - November 2010
Seattle Mariners  June 2005 - September 2008

Skills
Sales, Customer Service, Apparel, Process Scheduler, New Business Development, Microsoft Excel, Sales Management, Marketing, Purchasing, Retail, Management, Team Building, Account Management, Customer Satisfaction, Negotiation, Inventory Management, Merchandising

Education
Florida International University   2003 — 2005
Bachelor's degree, Criminalistics and Criminal Science

South Florida Community College   2001 — 2003
Associate's, Business Law

University High School   1996 — 2001
Dilpoma

Experience
Factory Motor Parts   September 2014 - Present
ProBuild  March 2014 - September 2014
Factory Motor Parts   August 2011 - March 2014
ITW Ransburg  May 2010 - August 2010
J.D.. Byrider   August 2004 - January 2010

Skills
Marketing, Product Development, Advertising, Sales, Customer Service, Microsoft Office, New Business Development, Sales Management, Pricing, Logistics, Customer Satisfaction, Inventory Management, Forecasting, Market Research, Marketing Strategy

Education
Bowling Green State University   2007 — 2011
Bachelors of Science in, Marketing/Entrepreneurship

Audencia University   2009 — 2009
International Business Marketing

Experience
Factory Motor Parts   January 2014 - Present
Mary Ellen's Crafts   March 2007 - Present
Standard Spring & Alginment Services   November 2001 - Present

Skills
Bookkeeping, Quilting, Quickbooks, Small Business, Crafts, Accounting, Non-profits, Sales, Office Administration, PowerPoint, Customer Service, Nonprofits, Microsoft Word, QuickBooks, Financial Statements, Team Building

Education
US Career InstituteColorado   2011 — 2011
certificate, Medical Coding Specialist

Alexandria Technical College
MicroSoft Office, Excel, Word

July 2010 North Hennepin Community College

Minneapolis Technical College
Associates Degree, Accounting

Experience
Disneyland  June 2015 - Present
US Navy  August 2012 - Present
US Navy  April 2011 - April 2015
Fenn Termite & Pest Control, Inc.   June 2008 - August 2009
Fenn Pest and Termite   May 2008 - June 2009
Terminix  March 2007 - May 2008
Blizzard Entertainment  October 2005 - December 2006
Factory Motor Parts   January 2004 - September 2005

Skills
Navy, Weapons, Firefighting, Military Experience, Military Training, Military, Windows Vista, Clerical Skills, Customer Service, Team Building, Security Clearance, Organizational..., Quality Assurance, Policy, Information Assurance, Public Speaking, Leadership, Microsoft Office, Command, Training, Team Leadership, Force Protection, Military Operations, Exercises, Homeland Security, Emergency Management, Occupational Health, Field Training, Field Inspection, Pest Control, Food Safety, Patient Safety, Industrial Safety, Workplace Safety, First Aid, Safety Training

Education
Cypress High School   1996 — 2000
High School Diploma

Cerritos College

Experience
Factory Motor Parts   January 2007 - Present
US Army Reserve  November 1998 - Present
Macy's (f/k/a Marshall Field's and Dayton's)   October 1997 - January 2007
Trudeau Corporate Legal, P.A.   June 1997 - December 1998
Meagher & Geer, PLLP   April 1994 - June 1997
Rosemount Inc.  May 1991 - April 1994

Skills
Leadership, Military, Defense, Government, Employment Law, Mergers & Acquisitions, Security Clearance, Military Experience, Customer Service, Microsoft Office, Military Operations, Team Leadership, Team Building, Risk Management, Contract Negotiation, Legal Opinions, Litigation Management, Strategic Planning, Policy, Training, Research, Public Policy, Policy Analysis, Litigation, Policies & Procedures..., Regulations, Legal Writing

Education
William Mitchell College of Law   1987 — 1991
Juris Doctor (J.D.)

University of Minnesota Duluth   1983 — 1987
Bachelor's Degree, Science and Elementary Education

Experience
Target  June 2014 - Present
Factory Motor Parts   June 2013 - June 2014
Advance Auto Parts  March 2010 - June 2013
O'Reilly Auto Parts  November 2008 - March 2010
CSK Auto  March 2005 - November 2008

Skills
Loss Prevention, Shrink Control, Inventory Management, Shrinkage, Retail, Merchandising, Retail Sales, Sales, Store Management, Income Statement, Profit, Training, Inventory Control, Customer Service, Hiring, Customer Satisfaction, Big Box, Planograms, Management, Process Scheduler

Education
Metropolitan State University   2009 — 2013
Business Administration, General business/loss prevetion, 2.9 GPA

North Hennepin Community College   2007 — 2009
Associates in Business Management, Business Managemnet

University of St. Thomas   2005 — 2007
General, Business

Experience
Larry H. Miller Dealerships  July 2014 - Present
Genuine Parts Company  January 2010 - July 2014
Factory Motor Parts   October 2004 - November 2009

Skills
Parts, Automotive Aftermarket, Automotive, Inventory Management, Customer Satisfaction, Purchasing, Inventory Control, Customer Service, Sales, Profit, Sales Management, Retail, Wholesale, Pricing, Account Management, Sales Operations, Microsoft Excel, Shipping

Education
Colorado Technical University   2006 — 2012
Associate of Science (AS), Business Administration and Management

Experience
Factory Motor Parts   June 2012 - Present
Auto Value  August 2007 - June 2012
North Mankato Motors/ Exhaust Pros   June 2000 - July 2007

Skills
Sales Operations, Automotive Aftermarket, Customer Satisfaction, Automotive Parts, Sales

Education
Minnesota State University, Mankato   1991 — 1997
None, ran out of funds!, Automotive Engineering Technology/Technician

Jackson VoTech
Degree

Experience
Factory Motor Parts   September 2003 - Present
Macon Police Department  2000 - 2003

Skills
Automotive, Sales, Operations Management, Customer Satisfaction, Project Management, Profit, Automotive Aftermarket, Inventory Management, Purchasing, Distribution Center..., Employee Training, Team Building, Inventory Control, Continuous Improvement, Income Statement, Training, Supply Chain, Pricing, Vehicles, Fleet Management, Sales Management, Management, Warehousing, Sales Operations, Leadership, Budgets, Process Improvement, Customer Service, Team Leadership, Negotiation, Strategic Planning, Employee Relations, Forecasting, Gross Profit, Supervisory Skills, Cross-functional Team..., Contract Negotiation, P&L Management, Customer Retention, Logistics, P&L, Supply Chain Management, Transportation

Education
Center for Criminal Justice and Law Enforcement
Certificate, Police Procedures and Operations

Georgia Department of Public Safety and Police Academy
Certificate, Police Procedures and Operations

Inver Hills Community College
Associate of Science (A.S.), Law Enforcement

Experience
San Jose State University  August 2015 - Present
Factory Motor Parts   July 2014 - July 2015
nissan  January 2012 - June 2014
Pro transport 1  March 2011 - November 2011
JIFFY LUBE  June 2008 - March 2011

Skills
Customer Service, Customer Satisfaction, Microsoft Word, Sales, Microsoft Excel, Continuous Improvement, Time Management, PowerPoint

Education
San Jose State University   2015 — 2017
Bachelor of Science (B.S.), Information Technology

Cosumnes River College   2008 — 2015
Associate of Science (A.S.), Business administration

Experience
Village of Orland Park  May 2001 - Present
Factory Motor Parts   June 1998 - Present
Milex Complete Auto Care   May 1976 - May 1998

Education
Cleveland State University   1971 — 1976
Chemical Engineering

Orange High School   1967 — 1971

Experience
Factory Motor Parts  

Skills
Profit, Automotive Aftermarket, Customer Satisfaction, Operations Management, Vehicles, Automotive, Purchasing, Parts, Inventory Management, Automobile, Fleet Management, Inventory Control, Pricing, Customer Retention, P&L

Education
California State University-Sacramento   1971 — 1978
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General, A

Experience
Factory Motor Parts   October 2004 - Present
FACTORY MOTOR   October 2004 - Present

Skills
Customer Service, Sales, Customer Satisfaction, Inventory Management, Microsoft Office, Microsoft Excel, Outlook, Account Management, Microsoft Word, Team Building, Sales Management, PowerPoint, Marketing, Team Leadership, Sales Operations, Management, Leadership

Education
Illinois Center for Broadcasting-Lombard Campus   2003 — 2004
Broadcasting, Radio and Television, 3.2

Experience
Factory Motor Parts   May 2014 - Present
Factory Motor Parts   September 2010 - May 2014

Skills
Inventory Management, Customer Service, Management, Continuous Improvement, Sales, Customer Satisfaction, Operations Management, Team Building, Logistics

Education
Norwich University
Business, Management, Marketing, and Related Support Services

Experience
Factory Motor Parts   August 2013 - Present
Factory Motor Parts   July 2011 - August 2012
The Graduate Restaurant Inc   August 2005 - July 2011

Education
ITT Technical Institute-Lathrop   2014 — 2017

Experience
Alaska Army National Guard  October 2007 - Present
Factory Motor Parts   September 2006 - October 2007

Skills
Avionics, Troubleshooting, Security Clearance, Military, Electronics, DoD, Security, Aviation, Aerospace, Aircraft

Education
Charter College-Anchorage   2014 — 2015
certifiecate, Welding Technology/Welder

Benny Benson Secondary School   2005 — 2005
High School Diploma, High School/Secondary Diplomas and Certificates