Fairmont Hotels & Resorts
Industry: Hotel company
DescriptionFairmont Hotels & Resorts is a chain of luxury hotels headquartered in Toronto, Ontario, and is owned by AccorHotels since 2016. Fairmont Hotels & Resorts was created in 2001 following the merger of Canadian Pacific Hotels and Resorts and Fairmont Hotels. Parent organization: AccorHotels Headquarters: Toronto, Canada Founded: 1907 CEO: William R. Fatt (1 Oct 2001–) Subsidiaries: Swissôtel, Fairmont Royal Pavilion, Founders: Theresa Fair Oelrichs, Virginia Fair Vanderbilt
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Fairmont Hotels & Resorts Employees
InnVest Real Estate Investment Trust January 2015 - Present
Tourism Industry Association of Canada November 2012 - Present
Oxford Properties Group November 2010 - January 2015
Delta Hotels and Resorts 2005 - 2010
Fairmont Hotels & Resorts September 2006 - October 2007
Skills
Hotel Investments, Hotel Real Estate, Strategic Leadership, Hotel Asset Management, Hotel Real Estate..., Strategy, Capital Execution, Leadership, Asset Management, Acquisitions
Education
Acadia University
Bachelor of Arts (BA), Economics
Webster University
Master of Business Administration (M.B.A.), Honors
EDE by Jacqueline March 2015 - Present
Petros, Inc November 2014 - Present
Fairmont Hotels & Resorts March 2014 - November 2014
Fairmont Hotels & Resorts January 2013 - March 2014
Hotel Shangri-La July 2011 - December 2011
Hotel Amarano Burbank September 2010 - December 2010
Skills
Hospitality Management, Hospitality, Event Planning, Coordinating Events, Event Management, Wine, Fine Dining, Social Media, Social Networking, Corporate Events, Food, Cooking, Catering, Sales, Hotel Management, Wedding Planning
Education
Cal Poly Pomona 2010 — 2012
Bachelor's degree, Hospitality Administration/Management
San Francisco State University
Crescenta Valley High
Fairmont Hotels & Resorts August 2014 - Present
Hyatt House September 2012 - July 2014
Golden State Warriors September 2013 - May 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Management, Sales, Leadership, Training, Photoshop, English, Process Improvement, Windows, Outlook, Opera, MICROS, Special Events..., Point of Purchase, Communication, Supervisory Skills, Customer Service, Event Planning, Event Management, Teamwork
Education
California State University-East Bay 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Fairmont Hotels & Resorts April 2014 - Present
AKA November 2013 - Present
Patina Restaurant Group Guest Service AgentLe Meridien Hotels & ResortsMay 2013 - November 2013
Skills
Chef, Customer Service, Drawing, Management, Fitness Consulting, Baking, Organizational...
Education
California Institute of the Arts 2012 — 2014
Associate's Degree, Baking and Pastry Arts/Baker/Pastry Chef, Senior
Banner Health February 2015 - Present
Self employed January 2014 - Present
Banner Health November 2014 - February 2015
Confidential Company March 2014 - November 2014
Electronic Merchant Systems August 2013 - August 2014
Fairmont Hotels & Resorts September 2011 - July 2013
The Scottsdale Plaza Resort September 2010 - September 2011
Carrabba's Italian Grill OSI February 2003 - September 2010
Skills
Cooking, Food, Nutrition, Human Nutrition, Healthcare, Health Insurance, Multi Tasking, Data Analysis, Teamwork, Analytic Thinking, Food & Beverage, Claims Handling, Information Analysis, Wine, Restaurants, Executive..., Employee Management, Team Leadership, Customer Service, Menu Development, Time Management, Cuisine, Management, Culinary Skills, Hospitality Industry, Fine Dining, Restaurant Management, Hospitality, Employee Relations, Bartending, Micros, Wine Tasting, New Restaurant Openings, Food Service, Beer, Food Safety, Alcoholic Beverages, Inventory Management, Training, Resorts, Organization, Communication, Creativity, Critical Thinking, Food Preparation, Recipes, Labor Control, Serve Safe Certified, Office Administration, Creative Writing
Education
Arizona State University 2014 — 2016
Bachelor's Degree, Nutrition
Fashion Institute of Design & Merchandising 2001 — 2003
Fashion/ Interior/ Graphic design
Mountain View HS 1998 — 2001
Diploma, Advanced General Studies, 4.15GPA
Wells Fargo December 2014 - Present
Wells Fargo August 2014 - December 2014
Microsoft September 2012 - August 2014
Sport Chalet November 2010 - September 2012
Fairmont Hotels & Resorts October 2005 - November 2008
Skills
Customer Service, Bilingual Communications, Long Term Business..., Product Marketing, Customer Satisfaction, Customer Experience, Customer Engagement, Customer Support, Sales, Direct Sales, Strategic Communications, Sales Process, Sales Presentations, Psychology, Bilingual Proficiency, Business Development, Strategic Planning, Strategic Leadership, Communication Skills, Technical Support, Community Outreach, Sports Marketing, Sports Injuries, Sports Nutrition, Sports Coaching, Mobile Devices, CRM, Problem Solving, Problem Analysis, Collaborative Problem..., Retail, Program Management, Account Management, Building Relationships, Employee Training, Leadership, Customer Retention, Sales Operations, Team Leadership, Cross-functional Team..., Management, Communication
Education
Arizona State University 2009 — 2012
Bachelor of Science (B.S.), Psychology
Lawry's Restaurants Inc. September 2015 - Present
Fig & Olive July 2014 - August 2015
Fairmont Hotels & Resorts May 2013 - July 2014
The Cheesecake Factory June 2011 - April 2013
The Annenberg Retreat at Sunnylands January 2012 - May 2012
Chili's June 2007 - June 2011
Skills
Restaurants, ServSafe, Open Table, Hospitality Management, Restaurant Management, Food & Beverage, Menu Development, Hospitality, Catering, Food Service, New Restaurant Openings, Micros, Banquets, Fine Dining, Culinary Skills, Event Management, Event Planning, Events Coordination, Special Events..., VIP management, Nightlife
Education
California State Polytechnic University-Pomona 2008 — 2012
Bachelor's degree, Hospitality Administration/Management
HD Supply Fire protection January 2014 - Present
Fairmont Hotels & Resorts September 2012 - Present
Burgers and Brew June 2010 - January 2013
Women's Center Chico State California January 2009 - May 2009
Chico State University FYE August 2008 - December 2008
Skills
Restaurants, Restaurant Management, Bartending, Food & Beverage, Diversity, Adaptation, Organizational..., Interviewing, Teamwork, Goal Oriented, Cash Handling, Creative Strategy, Athletics, Process Scheduler, Facebook, Time Management, Customer Service, Interviews, Public Speaking
Education
Waiter 2010 — 2012
Bachelor's degree, Orginizational Communication
California State University-Chico 2007 — 2012
BA, Communications
California State University-Chico 2007 — 2012
Bachelor's degree, Communication Studies; Organizational Communication
CSU Chico Women's Center Intern 2010 — 2011
Bachelor's degree, Humanities/Humanistic Studies
Peer Mentor 2008 — 2009
Dock Attendant 2007 — 2008
Delivery Driver 2006 — 2007
Canadian Tourism Commission / Commission canadienne du tourisme January 2014 - Present
Canadian Tourism Commission / Commission canadienne du tourisme September 2013 - December 2013
Four Seasons Hotels and Resorts April 2011 - September 2013
Travel Alberta January 2010 - March 2011
Fairmont Hotels & Resorts February 2007 - December 2009
Fairmont Hotels & Resorts June 2001 - February 2007
Procter & Gamble June 1996 - June 2000
Procter & Gamble June 1996 - June 1997
Skills
Marketing Strategy, CRM, CEM, Brand Development..., Brand Management, Strategic Planning, Social Media Marketing, Innovation, Partnership Marketing, Future Trends, Team Leadership, Cross Functional Team..., Loyalty Programs, Marketing Research, Capital Budgeting, Forecasting, Board Relations, Digital Marketing, Public Relations, Word Of Mouth Marketing, Integrated Marketing, Business Planning, Strategy, Marketing, Market Research, Marketing Communications, Leadership, Business Strategy, E-commerce, Online Advertising, Management, Online Marketing, Marketing Management, Brand Development, Budgets, Segmentation, Entrepreneurship, Sponsorship, Digital Strategy, Brand Awareness, Advertising
Education
Miami University 1994 — 1996
MBA
Bethany College 1990 — 1994
B Sc.
Fairmont Hotels & Resorts April 2014 - Present
Fairmont Hotels & Resorts November 2012 - April 2014
Fairmont Hotels & Resorts June 2009 - November 2012
Fairmont Hotels and Resorts June 2007 - June 2009
Fairmont Turnberry Isle Resort 2006 - 2007
Skills
Rooms Division, Hospitality Management, Guest Service, Pre-opening, Hotel Management, Customer Service, Food & Beverage, Spa, Resorts, Front Office, Property Management..., Labor Relations, Leisure, Banquets, Human Resources, Recruiting, Corporate Events, Incentives, Hotels, Hospitality Industry, Hospitality, Hiring, Revenue Analysis, Coaching, Fine Dining, Micros, Restaurants, MICROS
Education
Florida International University 2005 — 2007
MS, Hospitality Management
University of the West Indies Centre for Hotel and Tourism Management 2001 — 2003
Bsc, Tourism Management
University of the West Indies, St. Augustine Campus 2000 — 2003
BSc, Tourism Management
Naparima Girls High School 1993 — 2000
ARC The.Hotel July 2014 - Present
Expedia CruiseShipCenters April 2013 - June 2014
Delta Hotels October 2011 - May 2012
Fairmont Hotels & Resorts 2005 - 2011
Amca - Royal Caribbean International, Celebrity Cruises & Azamara Club Cruises 2001 - 2005
Skills
Hospitality, Hotel Management, Hospitality Management, Hospitality Industry, Rooms Division, Resorts, Front Office, Hotels, Pre-opening, Micros, Tourism, Customer Service, Event Management, Leadership, Team Building
Education
Algonquin College of Applied Arts and Technology
Four Seasons Hotels and Resorts August 2010 - August 2014
Bellagio Hotel and Resort August 2004 - August 2010
The Ritz-Carlton Hotel Company LLC 2002 - 2004
Fairmont Hotels & Resorts 1996 - 2002
Skills
Banquets, Fine Dining, Budgets, Catering, Food & Beverage, Menu Development, Restaurants, Culinary Skills, Cuisine, Hospitality Management, Pre-opening, Restaurant Management, Resorts, Hotels, Hospitality Industry, Recipes, Hospitality, Food, Food Service, Chef, Menu Costing, Gourmet, Menu Engineering, Culinary Management, Micros, Seafood, Food Quality, Food Preparation, Wine, Hotel Management, New Restaurant Openings, Cooking, Opening Hotels, Food Cost Management, Recipe Testing, Food Safety, Pre-opening experience, Labor Control, Sauces, Gastronomy, Food Cost Analysis, Food Industry, Hiring, Culinary Education, Butchery, F, ServSafe, HACCP, Cost Control, Revenue Analysis
Education
Algonquin College of Applied Arts and Technology 1995 — 1997
Bachelor of Arts, Culinary
The Home Depot June 2014 - Present
The Home Depot January 2008 - June 2014
The Home Depot January 2007 - January 2008
The Home Depot April 2004 - January 2007
The Home Depot October 2003 - April 2004
Fairmont Hotels & Resorts October 2001 - June 2003
Skills
Customer Service, Inventory Control, Inventory Management, Loss Prevention, Management, Merchandising, Microsoft Office, Retail, Retail Sales, Sales, Store Management, Visual Merchandising, Customer Satisfaction, Profit, Shrinkage, Store Operations
Education
Broward College 2003 — 2005
Associate of Arts (A.A.), Business Administration and Management, General
Banner Health November 2014 - Present
Fairmont Hotels & Resorts April 2012 - November 2014
Brakes January 2011 - February 2012
Derbyshire Community Health Services August 2006 - December 2010
Skills
Cpr Certified, Nursing, Time Management, Healthcare, First Aid, Critical Thinking, Hospitals, PowerPoint, Microsoft Word, Microsoft Excel, Medical Terminology, Data Entry, Event Planning, Employee Relations, Healthcare Management, Human Resources, Telephone Skills, People Skills, Customer Satisfaction, Outlook, Hospitality, Customer Service, Hospitality Industry, Food, MICROS, CPR Certified
Education
Brookline College-Phoenix 2013 — 2014
BSN, healthcare
University of Newcastle-upon-Tyne 2006 — 2009
Bachelor's degree, physiological sciences, 2:1
Brookline College-Phoenix
Master of Education (M.Ed.), Nursing Education
ARAMARK February 2013 - Present
LifeWorks Restaurant Group February 2013 - February 2014
bon appetit management company May 2007 - February 2013
Fairmont Hotels & Resorts February 2004 - May 2007
Albertsons February 2000 - July 2003
Skills
Culinary Skills, Recipes, Menu Development, Catering, Food Service, Banquets, Sanitation, Cooking, Restaurants, Food, Restaurant Management, Food Safety, Food Preparation, Menu Costing, Culinary Management, Food Industry, Food Quality, Serve Safe Certified, Food Cost Management, Butchery, HACCP, Sauces, Micros, ServSafe, Inventory Management, Labor Control, Food, Recipe Testing, Ingredients, Scheduling Management, Fine Dining, Cuisine, Food & Beverage, Baking, Hospitality, Customer Service, Hospitality Management, Chef, Leadership, Hiring
Education
California Culinary Academy 2003 — 2005
Associate's degree, Culinary Arts/Chef Training
California Culinary Academy 2003 — 2005
Associate's degree, Culinary Arts/Chef Training
Carine Redmond September 2015 - Present
The Parlour Yaletown October 2014 - Present
Carine Redmond, Publicist and Creative Consultant April 2015 - July 2015
Fairmont Hotels & Resorts November 2012 - February 2014
Cactus Club 2008 - 2012
Skills
New Media, Marketing Communications, Media Relations, Crisis Communications, Customer Service, Trendwatching, Event Planning, Social Media, Event Management, Leadership, Social Media Marketing, Time Management, Microsoft Office, Marketing, Public Relations, Marketing Strategy, Social Networking
Education
Simon Fraser University 2008 — 2011
Bachelor of Arts (BA), Communication and Media Studies
British Columbia Institute of Technology / BCIT 2015 — 2016
Public Relations, Advertising, and Applied Communication
Fairmont Hotels & Resorts August 2014 - Present
The Cliffs Resort March 2014 - July 2014
The Cliffs Resort October 2012 - July 2014
Pullman Hotels & Resorts May 2012 - August 2012
Skills
Hospitality Industry, Hotel Management, Hotels, Hospitality Management, Hospitality, Leadership, Conflict Resolution, Customer Service
Education
California Polytechnic State University-San Luis Obispo 2010 — 2014
Bachelor of Science (BS), Tourism and Travel Services Management
Arizona State University July 2010 - Present
Student Bus8 2013 - 2014
Fairmont Hotels & Resorts April 2009 - September 2009
Skills
Social Media, Photography, Marketing Communications, Social Media Marketing, Marketing, Microsoft Office, Facebook, Public Relations, Event Management, Social Networking, PowerPoint, Public Speaking
Education
Arizona State University, W. P. Carey School of Business 2010 — 2015
Business, Sustainability Studies currently, 3.4
Horizon High School 2006 — 2010
High School Diploma, AP Classes; GPA 4.2;
The Sutton Place Hotels 2015 - Present
The Westin Edmonton November 2013 - March 2015
Northlands October 2007 - March 2013
The Westin, Edmonton, Alberta 2003 - 2007
The Fairmont Hotel Macdonald 1999 - 2003
Fairmont Hotels & Resorts 1997 - 1999
Crowne Plaza Chateau Lacombe 1994 - 1997
Edmonton Inn 1991 - 1994
The Westin 1985 - 1987
Skills
Corporate Events, Marketing Communications, Public Relations, Social Media, Social Media Marketing, Account Management, Event Planning, Event Management, Hotels, Management, Hospitality, Community Development, Sales, Hospitality Industry, Building Relationships, Business Development, Sponsorship, Teamwork, Forecasting
Education
British Columbia Institute of Technology 1983 — 1984
Hospitality and Tourism Management
Northern Alberta Institute of Technology 1981 — 1983
Administrative Management
Equinox September 2015 - Present
Fairmont Hotels & Resorts August 2013 - September 2014
Maggiano's Little Italy May 2010 - March 2012
Ruby Tuesday July 2009 - May 2010
Maggiano's Little Italy September 2005 - July 2009
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Management, Food & Beverage, Hospitality Management, Hospitality Industry, Event Planning, Sales, Food, MICROS, Restaurant Management, Menu Development, Event Management, Hotel Management, Time Management, Customer Satisfaction, Revenue Analysis, Training, Hiring, Leadership, P, Hospitality, Restaurants, Hotels, Resorts, Marketing Strategy, Banquets, Fine Dining, Forecasting, Inventory Management, Catering, Pre-opening
Education
Baylor University 1994 — 1996
Business Administration and Management, General
Rosewood Hotels & Resorts May 2015 - Present
Rosewood Hotels & Resorts May 2015 - September 2015
Belmond / Formerly Orient-Express June 2014 - May 2015
The Governor's Residence Belmond / Formerly Orient-Express June 2013 - July 2014
Belmond / Formerly Orient-Express June 2014 - June 2014
Regent a Four Seasons Hotel April 2012 - June 2013
Fairmont Hotels & Resorts May 2011 - May 2012
Fairmont Hotels & Resorts December 2010 - May 2011
Relais & Châteaux April 2010 - November 2010
The Leading Hotels of the World August 2009 - April 2010
Skills
Hospitality Management, Food & Beverage, Fine Dining, Leadership, Revenue Analysis, Pre-opening, Micros, Wine, Forecasting, Menu Development, Customer Service, Time Management, Public Relations, P&L, Hiring, Training, Budgets, CRM, Coaching
Education
Cornell University 2011 — 2011
Certificate, Financial Management
WSET Wine & Spirit Education Trust London 2010 — 2010
Level 2, WSET Wine & Spirit Education Trust London
Cornell University 2009 — 2009
Master, Foodservice Management
Universidade Internacional 2006 — 2008
Bachelor, Hotel Administration
Island Hotel Newport Beach August 2014 - Present
Fairmont Hotels & Resorts March 2014 - June 2014
Dolphin Bay Resort & Spa August 2013 - March 2014
Apple Farm Inn March 2013 - August 2013
Cancer Support Community (formerly The Wellness Community) January 2013 - March 2013
CA Reding Company December 2012 - January 2013
YMCA of San Luis Obispo September 2012 - November 2012
Kona Ice May 2011 - September 2012
Skills
Customer Service, Computer Proficiency, Event Management, Microsoft Office, Leadership, Marketing, Social Media Marketing, Social Media Advertising, Social Media Measurement, Public Relations, Public Speaking, Sales, Social Media, Event Planning, Microsoft Word, Hospitality, Time Management
Education
Cal Poly San Luis Obispo 2010 — 2014
Bachelor of Science (B.S.), Recreation, Parks, and Tourism Administration
That Takes The Cake October 2008 - December 2012
That Takes The Cake 2007 - 2012
Fairmont Hotels & Resorts 2006 - 2007
Perfect Endings 2006 - 2007
One Market Resturant 2006 - 2006
Williams Family Kitchen 1998 - 2006
Liz Claiborne 2003 - 2005
Macy's 2002 - 2003
Marriott International 1999 - 2002
Skills
Entrepreneurship, Pastry, Hospitality Industry, HR Policies, Sales Operations, Customer Satisfaction, Hotels, Bakery, Wedding Cakes, Wedding Favours, Human Resources, Home Care
Education
California Culinary Academy 2005 — 2006
Baking and Pastry Arts/Baker/Pastry Chef
Berkeley High School 1993 — 1995
New Jersey City University 1991 — 1992
Gifted Music Program
Elite Hotel Mollberg March 2015 - Present
XHL Business Engineering June 2014 - Present
TreatIt Nutrition August 2014 - Present
Sockerbit Sweet & Swedish April 2014 - June 2014
Fairmont Hotels & Resorts August 2013 - April 2014
NU Health & Wellness January 2013 - June 2013
Guest of a Guest LLC May 2012 - August 2012
Skills
Social Media, Social Media Marketing, Advertising, Marketing Strategy, Entrepreneurship, Marketing Communications, Public Relations, Online Marketing, Social Networking, Business Strategy, SEO, Marketing, Facebook, Management, Digital Marketing, Event Management, Sales, Administration, Organizational..., Google Analytics, SAP, Website Development, SEM, Opera PMS, SMO, Content Marketing, InDesign, Microsoft Office, Hotel Management, Hotel Administration
Education
University of Roehampton 2014 — 2016
Master's Degree, Online M.Sc in Dietetics and Clinical Nutrition
Fashion Institute of Technology 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Advertising & Marketing Communications, Dean's List
Academy of Art University 2007 — 2008
Associate's degree, Marketing/Marketing Management, General
ProCivitas 2004 — 2007
High School Diploma, Business/Economics
Fairmont Hotels & Resorts September 2012 - December 2014
Tirta Spa, Boracay Island March 2007 - July 2012
The Panoly Resort Hotel Boracay November 2004 - March 2007
Skills
Hospitality Industry, Customer Service, Customer Satisfaction, Holistic Massage, Reflexology, Therapeutic Massage, Cosmetology, Pre-opening, Spa Face and Body..., Spa, Resorts, Micros, Front Office, Hotels
Education
University of Negros Occidental - Recoletos 1999 — 2003
Bachelor of Science in Commerce, Business Administration and Management, General
The Boulders, A Waldorf Astoria Resort June 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. July 2013 - June 2014
Fairmont Hotels & Resorts October 2012 - July 2013
Starwood Hotels & Resorts Worldwide, Inc. April 2007 - September 2012
Holiday Inn Phoenix/Tempe ASU October 2005 - December 2006
Skills
Property Management, Microsoft Office, Security, PCI Standards, Customer Service, Guest Recovery, Guest Service Management, Lightspeed, Opera, Telecommunications..., Food & Beverage, Housekeeping, Rooms Division, Conference Services, Sales & Marketing..., Concierge Services, VIP Services, Transportation..., Valet Parking, Behavioral Interviewing, PowerPoint, Productivity, Front Office, Convention Services, Hotel Management, Revenue Analysis, OnQ, Hotel Booking
Education
Arizona State University 2003 — 2007
Bachelor of Science (B.S.), Justice Studies
Pickerington High School 1999 — 2003
Diploma
Starwood Hotels & Resorts Worldwide, Inc. October 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. March 2014 - October 2014
Starwood Hotels & Resorts Worldwide, Inc. June 2014 - June 2014
Starwood Hotels & Resorts Worldwide, Inc. July 2012 - March 2014
Starwood Hotels & Resorts Worldwide, Inc. June 2013 - August 2013
Fairmont Hotels & Resorts January 2011 - July 2012
Fairmont Hotels & Resorts August 2009 - January 2011
Fairmont Hotels & Resorts March 2007 - January 2011
Skills
Hotels, Resorts, Hospitality Industry, Property Management..., Hotel Management, Hospitality Management, Front Office, Hospitality, Revenue Analysis, Yield Management, Tourism, Rooms Division, Hotel Booking, Customer Service
Education
Arizona State University 2012 — 2014
Bachelor's degree, Business Administration, Management and Operations
Scottsdale Community College 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Fairmont Hotels & Resorts January 2013 - August 2014
Jamba Juice August 2008 - December 2012
Hilton Garden Inn June 2012 - October 2012
San Luis Obispo Parks and Recreation September 2011 - September 2012
San Luis Obispo Parks and Recreation August 2011 - September 2012
San Luis Obispo Parks and Recreation June 2011 - September 2011
San Luis Obispo Parks and Recreation June 2011 - August 2011
Atascadero Parks and Recreation February 2011 - May 2011
Chi Omega Fraternity September 2009 - June 2010
Skills
Event Management, Photoshop, Adobe Creative Suite, Microsoft Excel, Microsoft Office, Customer Service, Community Outreach, Public Relations, Leadership, Time Management, Management, Event Planning, Hospitality
Education
California Polytechnic State University-San Luis Obispo 2007 — 2012
Bachelor of Science (B.S.), Recreation, Parks, and Tourism Administration
Steelcase June 2011 - Present
ASD, Inc November 2007 - March 2011
Busman Design Studios, Inc April 2004 - October 2007
Fairmont Hotels & Resorts January 2000 - January 2004
The Disney Store, Inc January 1996 - January 2000
Skills
Interior Design, Space planning, Interior Architecture, Furniture, Sustainable Design, Furnishings, Space-planning, Design Research, AutoCAD, Workplace Design, Submittals, CAD, Floor Plans, Customer Service, Construction Management, Microsoft Office, Systems Furniture, Commercial Interiors, Microsoft Excel, Concept Design, Design Management, Microsoft Word, Sales, Residential, Word, PowerPoint, Excel, Interiors, Outlook, Customer Relations, Construction Documents, Sustainability, FF, Construction, New Business Development, Construction Drawings, NCIDQ, Photography, Design Thinking, Finish Selections, Finish, Concept Development, Commercial Design, Budgets, Leadership, Design Strategy, Workplace Solutions, Project Coordination
Education
Brenau University 2002 — 2005
Bachelor of Fine Arts, Interior Design
Eastern Michigan University 1990 — 1995
PetSmart August 2013 - Present
Henkel of America August 2012 - August 2013
Henkel of America May 2011 - December 2011
Axioma Travel Corporation April 2010 - May 2011
Fairmont Hotels & Resorts December 2002 - May 2010
Skills
Strategic Sourcing, Purchasing, Inventory Management, Supply Chain Management, Project Management, Pricing, Sourcing, Supplier Negotiation, Global Sourcing, Sales, Supply Management, Product Development, Procurement, SAP, Supplier Management, Forecasting, Spend Analysis, Materials Management, Cost Management, Data Analysis, Lotus Notes, Lotus Smartsuite, Process Improvement, Inventory Control, Cost Models, Total Cost of Ownership, Ariba, Financial Reporting, Spend Management
Education
Arizona State University, W. P. Carey School of Business 2008 — 2011
Bachelor of Science, Supply Chain Management
Arizona State University 2008 — 2011
Certificate, International Business Studies
The Ottawa hunt and golf club July 2015 - Present
The Rideau Club September 2013 - July 2015
The Walt Disney Company October 2011 - October 2012
Cara Operations May 2009 - March 2011
Fairmont Hotels & Resorts February 2007 - February 2008
Flex Mussels 2008 - 2008
Delta Hotels & Resorts 2007 - 2008
Fairmont Hotels & Resorts 2003 - 2007
Skills
Customer Service, Food & Beverage, Hospitality, Inventory Management, Catering, Hiring, Process Scheduler, Employee Training, Budgets, Time Management, Banquets, Restaurant Management, Restaurants, Event Management, Food, Hospitality Management, Customer Satisfaction, Hospitality Industry, Micros, Team Building, Operations Management, Food Service, Tourism, Menu Development, Hotels, Event Planning, Fine Dining, Leadership, Training, Guest Service Management, Bartending, Pre-opening, Sales, Culinary Skills, Cooking, Forecasting, Teamwork, Hotel Management, Management, Resorts, Rooms Division, Guest Recovery, Menu Costing, Front Office, New Restaurant Openings, Cuisine, P&L, Sanitation, Revenue Analysis, Food Safety
Education
Algonquin College of Applied Arts and Technology 2012 — 2017
Bachelor's degree, Hospitality and Tourism, Hotel & Restaurant Management
Delta Hotels September 2011 - Present
Delta Hotels February 2013 - February 2014
Delta Hotels March 2009 - September 2011
Angus One Professional Recruitment & Templine April 2008 - February 2009
Fairmont Hotels & Resorts August 2007 - March 2008
Fairmont Hotels & Resorts January 2006 - August 2007
Fairmont Hotels & Resorts March 2005 - December 2005
Fairmont Hotels & Resorts October 2003 - March 2005
Fairmont Hotels & Resorts February 2003 - October 2003
Royal Caribbean Cruises, Ltd. May 2002 - November 2002
Skills
Hospitality, Hospitality Management, Front Office, Recruiting, Hospitality Industry, Human Resources, Employee Relations, Employee Engagement, Employee Training, Training Delivery, Employee Recognition, Customer Service, Time Management, Hotels, Resorts, Leadership, Training, Customer Satisfaction, Tourism, Opening Hotels, Hotel Management, Pre-opening, Guest Service Management, Rooms Division, Micros, Property Management..., Hiring, Food & Beverage
Education
British Columbia Institute of Technology / BCIT 2011 — 2014
Human Resources Management Certificate, Human Resources Management and Services
Vancouver Community College 2011 — 2014
Professional Instructor Diploma, Adult and Continuing Education and Teaching
Sodexo August 2015 - Present
Tropicana Entertainment Inc. January 2012 - January 2015
Disney Parks & Resorts August 2010 - November 2011
Gaylord Entertainment May 2010 - July 2010
Gaylord Entertainment March 2006 - May 2010
Adams Mark Hotel March 2003 - November 2005
Rock River Country Club October 2001 - March 2003
Fairmont Hotels & Resorts November 2000 - September 2001
Campton Place Hotel May 2000 - November 2000
Westin Hotels & Resorts October 1999 - May 2000
Skills
Catering, Hospitality, Food Service, Recipes, Hospitality Management, Hospitality Industry, Hotels, Cooking, Resorts, Micros, Gourmet, Culinary Skills, Supervisory Skills, Mediterranean, HACCP, Sauces, Menu Costing, Food Preparation, Customer Satisfaction, Event Management, Chef, Hiring, Food Quality, Mediterranean Cuisine, MICROS
Education
California Culinary Academy 1999 — 2001
Associates of Occupational Studies in Culinary Arts, Culinary Arts
Battery Wharf Hotel, Boston Water Front October 2014 - Present
Fairmont Battery Wharf March 2014 - October 2014
Fairmont Hotels & Resorts September 2013 - March 2014
Fairmont Hotels and Resorts August 2012 - September 2013
Suneri December 2010 - September 2012
Fairmont Battery Wharf August 2010 - October 2011
Hassan Mazeh Couture May 2009 - May 2010
Al-Mandoos Media Est. September 2006 - July 2007
Skills
Apparel, Fashion Design, Merchandising, Social Networking, Brand Development, Customer Service, Photography, Event Management, Event Planning, Marketing, Pattern Development, Accounting, Accounts Payable, Payroll, Accounts Receivable, Sewing, Social Media, Styling, Advertising, Trade Shows, Visual Merchandising, Retail, Trend Analysis, Fashion, Photoshop, Customer Satisfaction, Microsoft Office, Management, Social Media Marketing, Public Relations, Time Management, Leadership, Public Speaking
Education
Jami'at Al-Basrah 2001 — 2006
Bachelor of Science (B.S.), Chemistry
Boston Architectural College March 2015 - Present
Boston Architectural College 2015 - 2015
Fairmont Hotels & Resorts February 2013 - April 2014
The Fairmont Copley Plaza 2007 - April 2014
Skills
Hospitality, Hotels, Front Office, Public Speaking, Hospitality Industry, Tourism, Green Building, Sustainability, Painting, Dance, Resiliency, Design, Sustainable Design, Social Media, Management, Strategic Planning, Customer Service, Microsoft Office, Research
Education
Boston Architectural College 2012 — 2014
Master of Design, Sustainable Design
Emmanuel College 2002 — 2006
Bachelor's degree, Painting and Philosophy
Fairmont Hotels & Resorts June 2013 - Present
Linkage, Inc. January 2013 - May 2013
Maine Red Claws December 2012 - January 2013
Harvard University May 2012 - August 2012
Boston College June 2011 - May 2012
If You Need it to Leave, Leave it to Steve June 2010 - September 2010
Hyde Square Task Force October 2009 - May 2010
Big Brothers Big Sisters November 2008 - May 2009
Skills
Microsoft Office, Customer Service, Social Media, PowerPoint, Research, Public Speaking, Microsoft Excel, Microsoft Word, Teamwork, Marketing, Sales, Hospitality, Windows, English, Spanish, Outlook, Property Management...
Education
Boston College 2009 — 2013
Bachelor's degree, Communication
Universidad Alberto Hurtado 2011 — 2011
Liberation philosophy
Bridgton Academy 2008 — 2009
Scituate High School 2004 — 2008
Fairmont Hotels & Resorts October 2013 - Present
Nola on the Square August 2012 - February 2015
Wendy's/Arby's Group, Inc. November 2007 - August 2012
Wendy’s Old Fashioned Hamburgers July 2006 - November 2007
Wendy's/Arby's Group, Inc. July 2002 - July 2006
Sony August 2005 - February 2006
Skills
Customer Service, Knife Skills, Communication, Team Leadership, Management, Team Building, Training, Following Instructions, Following Up, Feedback, Food Safety, Food Service, Hospitality, Profit
Education
Art Institute of Pittsburgh 2011 — 2013
Associates' of Science, Culinary Arts
University of Pittsburgh
Bachelor’s Degree, Journalism
Fairmont Hotels & Resorts March 1995 - Present
Courtyard Inns August 1990 - March 1995
Westin Hotels & Resorts October 1986 - August 1990
Skills
Banquets, Yield Management, Hospitality, Catering, Leadership, Hospitality Industry, Pre-opening, Tourism, Hospitality Management, Meeting Planning, Trade Shows, Restaurants, Property Management..., Hotels, Resorts, Time Management, Restaurant Management, Food & Beverage, Hotel Management, Sales, Micros, Sales Management, Rooms Division, Fine Dining, Corporate Events, Project Management, Revenue Analysis, Contract Negotiation, Culinary Skills, Luxury
Education
Saskatchewan Polytechnic 1982 — 1984
Hotel Restaurant Management, Hotel, Motel, and Restaurant Management
Patelco Credit Union February 2015 - Present
Macy's October 2013 - February 2015
Alameda County Registrar of Voters September 2014 - November 2014
Technology Credit Union August 2012 - February 2013
LIBERTY FIRST FINANCIAL April 2002 - March 2012
ROMIC FINANCIAL December 2001 - April 2004
Hewlett-Packard June 1998 - September 2001
PrideStaff August 1996 - June 1998
Fairmont Hotels & Resorts November 1997 - January 1998
First Impressions, Fine Art & Custom Framing July 1995 - August 1996
Skills
Outlook, Loans, Sales, Management, Microsoft Word, Budgets, Customer Service, Mortgage Lending, Microsoft Excel, Financial Reporting, Property Management, Microsoft Office, Financial Analysis, Credit, Accounts Receivable, Account Management, Accounting, Event Management, Portfolio Management, Administrative..., Underwriting, Training, Customer Satisfaction, Credit Analysis, Marketing, Sales Management, Banking, Leadership, Budgeting, Selling, German, Hungarian, Team Building, Customer Relations, Contract Negotiation, PowerPoint, Negotiation, Finance, Risk Management, Forecasting, Process Improvement, Word, Consumer Lending, Excel, Association Management, Strategic Planning
Education
California State Polytechnic University-Pomona 1984 — 1987
Completed 98% of course work towards B.S., Hotel Restaurant and Travel Mgmt; Hotel Restaurant Mgmt, 3.2
Paul Smith's College 1982 — 1984
Associates in Applied Science, Pre- Professional Hotel & Restaurant Management, 3.5
Pittsford Mendon High School 1980 — 1982
Regents HS, Business Management
Fairmont Hotels & Resorts December 2014 - Present
Fairmont Hotels & Resorts March 2014 - December 2014
Fairmont Hotels & Resorts October 2013 - March 2014
Fairmont Hotels & Resorts July 2013 - October 2013
Fairmont Hotels & Resorts May 2011 - June 2013
Fairmont Hotels and Resorts April 2010 - May 2011
Fairmont Hotels and Resorts October 2007 - April 2010
Pan Pacific Hotels Group March 2007 - November 2007
Lapointe's Seafood Grill September 2002 - March 2007
Delta Hotels August 2000 - August 2002
Skills
Culinary, Banquets, Hotels, Restaurants, Hospitality, Micros, Fine Dining, Menu Design, Hospitality Management, Scheduling, Restaurant Management, Cuisine, Menu Development, Food & Beverage, Food Cost, Catering, Wine, Cooking, Budgeting, Customer Service, Forecasting, Food, Food Service, Guest Satisfaction, Hospitality Industry, Hotel Management, Customer Relations, PowerPoint, Guest Service, Word, Excel, Microsoft Office, Resorts, Social Media, Supervisory Skills, Outlook, Event Management, Team Building, Revenue Management, Event Planning, Staff Training, Administration, Public Speaking, Strategic Planning, Culinary Skills, Menu Engineering, Revenue Analysis
Education
Cornell University 2009 — 2009
Foodservice Systems Administration/Management, Certificate in Foodservice Management
Culinary Institute of America 2007 — 2007
CCC PC2, Culinary Arts/Chef Training, Certified Chef de Cuisine / ProChef 2
Wine and Spirit Education Trust 2007 — 2007
Wine Steward/Sommelier, Spirits - Level 2
Wine and Spirit Education Trust 2006 — 2006
Wine Steward/Sommelier, Wine - Level 3
Algonquin College of Applied Arts and Technology 2004 — 2006
Wine Steward/Sommelier, Sommelier's Certificate
Algonquin College of Applied Arts and Technology 1998 — 1999
Culinary Arts/Chef Training, Chef Training Certificate
Johns Hopkins School of Advanced International Studies September 2014 - Present
Nicobar Group June 2015 - August 2015
Fairmont Hotels & Resorts December 2012 - June 2014
Liaoning Normal University September 2011 - July 2012
Exact English October 2011 - January 2012
Dalian University of Technology September 2010 - June 2011
Sichuan University September 2009 - June 2010
Dittmar Company May 2008 - August 2008
Great Lakes Higher Education May 2006 - August 2007
Skills
Chinese, Customer Service, Public Speaking, Teaching, Management, Microsoft Office, Microsoft Word, Accounting, Marketing, Social Networking, English, Mandarin, Team Leadership, Data Analysis, Sales, International Relations, Chinese Politics
Education
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS) 2014 — 2016
Master's Degree, International Relations and Affairs; International Economics
Liaoning Normal University 2011 — 2012
Elon University - Martha and Spencer Love School of Business 2005 — 2009
BS, Accounting, Class of 2009
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS)
Fairmont Hotels & Resorts June 2015 - Present
UBS Financial Services Inc. July 2013 - June 2015
Pratt & Whitney February 2011 - May 2013
Nordstrom February 2010 - February 2011
Mary's Tack & Feed March 2005 - January 2010
Education
Cal State San Marcos 2011 — 2013
Bachelor of Science (BS), Finance, General
MiraCosta College 2008 — 2011
Associate of Arts (AA), Business Administration and Management, General
Pearson April 2014 - Present
Pearson North America June 2012 - March 2014
John Hancock Life Insurance Company (U.S.A.) July 2008 - June 2012
Cone January 2008 - May 2008
Boston University April 2006 - May 2008
AdLab January 2007 - December 2007
Fairmont Hotels & Resorts May 2007 - August 2007
Skills
Press Releases, Advertising, Social Media, Copy Editing, Editorial, Customer Satisfaction, Newsletters, Event Planning, Public Relations, Marketing Communications, Management, Budgets, Project Management, Publishing, Editing, Proofreading, PowerPoint
Education
Boston University 2004 — 2008
BA, Communications
Fairmont Hotels & Resorts August 2014 - Present
City of Dallas January 2014 - August 2014
Starbucks May 2013 - January 2014
Four Seasons Hotels and Resorts May 2012 - May 2012
Coldwater Creek June 2010 - October 2010
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Microsoft Exchange, Social Networking, Event Planning, Customer Satisfaction, Outlook, Social Media, Teamwork, Event Management, Hospitality, Leadership, Sales
Education
University of North Texas 2010 — 2014
Bachelor's Degree, Hospitality and Tourism Management
International College of Management Sydney ATF ICTHM Trust 2011 — 2011
Hospitality Administration/Management
California Baptist University 2007 — 2008
Music Performance, General
Fairmont Monte Carlo January 2015 - Present
Fairmont Hotels & Resorts January 2013 - Present
Fairmont Hotels & Resorts August 2008 - December 2012
Starwood Hotels & Resorts Worldwide, Inc. June 2006 - July 2008
Starwood Hotels & Resorts Worldwide, Inc. June 2005 - June 2006
Starwood Hotels & Resorts Worldwide, Inc. April 2004 - June 2005
Skills
Tourism, Hospitality, Hotels, Revenue Analysis, Hotel Management, Resorts, Food & Beverage, Incentives, Luxury, Event Management, Negotiation, Marketing Strategy, Management, Hotel, Hospitality Management, Hospitality Industry, Public Relations, Sales
Education
Cornell University 2012 — 2013
Hotel and Tourism Management Institute 1984 — 1987
Tourism and Travel Services Management
Executive Hotel LeSoleil April 2012 - Present
Listel Hotels May 2010 - December 2011
Loden Vancouver Hotel February 2007 - January 2010
Fairmont Hotels & Resorts/Raffles September 2004 - January 2007
Fairmont Hotels & Resorts 1995 - 2004
Skills
Hotels, Revenue Analysis, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Tourism, Yield Management, Pre-opening, Catering, Hotel Booking, Sales, Marketing Strategy, Corporate Events, Convention Services, Menu Development, Management, Event Management, E-commerce, Hospitality, Budgets, Sales Management, Meeting Planning, Trade Shows
Education
British Columbia Institute of Technology 1981 — 1984
Hospitality
Fairmont Hotels & Resorts July 2014 - Present
The Lumber Baron, Inc. January 2012 - July 2014
The Lumber Baron Inc. April 2008 - January 2010
Claremont Resort & Spa March 2003 - July 2008
Skills
Small Business Marketing, Event Planning, Public Speaking, SEM, B2B, Team Management, Event Management, Hospitality, Marketing Strategy, Hotels, Sales, Account Management, Advertising, Corporate Events, Hospitality Management, Customer Service, Leadership, Hospitality Industry, Food, Hotel Management, Resorts, Restaurants
Education
Berkeley 2009 — 2012
Theoretical and Mathematical Physics
Berkeley City College 2007 — 2009
Associate's degree, Business/Corporate Communications
CBRE June 2014 - Present
PKF Consulting Inc. June 2006 - April 2014
Fairmont Hotels & Resorts June 2001 - May 2005
Tourism Toronto January 2002 - April 2002
Skills
Hotels, Resorts, Real Estate, Market Research, Real Estate Development, Hospitality, Appraisals, Feasibility Studies, Hospitality Industry, Budgets, Strategic Planning, Tourism, Hospitality Management
Education
The University of British Columbia 2005 — 2007
Post-Graduate Certificate in Real Property Valuation (PGCV), Real Estate/Appraisal
Ryerson University 2001 — 2004
Bachelor of Commerce, Hospitality & Tourism, Marketing
SKEMA Business School 2003 — 2003
Exchange Program, Business Administration and Management, General, Tourism
British Columbia Institute of Technology 1999 — 2001
Diploma, Marketing Management, Tourism
American Eagle Export,Inc June 2014 - Present
Mid Atlantic Professionals Inc. DBA SSI April 2014 - June 2014
STG, INC - Reston, VA October 2013 - April 2014
Mission Essential Personell February 2010 - December 2010
Arabic-Kurdish Linguist, SM Consulting/SAIC March 2004 - September 2009
Fairmont Hotels & Resorts January 1994 - March 2004
Lohmann Coxhaven March 1986 - December 1990
Skills
Training, Project Planning, International Relations, Leadership, Management, Team Leadership, Public Speaking, Customer Service, Sales Management, New Business Development, Microsoft Office, Microsoft Excel, Counterterrorism, Security Clearance, Negotiation, Strategic Planning, Government, Military, DoD, Army, Intelligence
Education
Ashley University 2002 — 2004
Master of Science, Political Science
National Association of Power Engineering 2002 — 2003
Certification, High and Low Pressure Boiler, Electrical Maintenance
University of Baghdad 1980 — 1984
Bachelor’s Degree, Agricultural Engineering
Fairmont Hotels & Resorts April 2008 - Present
Algonquin College 2009 - Present
The Fairmont Banff Springs 2004 - 2008
The Rimrock Resort Hotel 2000 - 2004
Skills
Banquets, Pre-opening, Hotels, Hospitality Management, Hospitality Industry, Resorts, Fine Dining, Food & Beverage, Hotel Management, Menu Development, Catering, Micros, Restaurants, Hospitality, Culinary Skills, Culinary Education, Restaurant Management, Cuisine, Recipes, Food Service, Sanitation, Wine, Chef, Food Safety, Pastry, Cooking, Menu Costing, Food, Menu Engineering, Revenue Analysis, Food Quality, Cost Control, New Restaurant Openings, Hiring, Yield Management
Education
Algonquin College of Applied Arts and Technology
ELSS
Northern Alberta Institute of Technology / NAIT
Shimmer-Me February 2013 - Present
Fairmont Hotels & Resorts March 2003 - September 2010
Cheatham Elementary July 2009 - July 2010
Skills
Elementary Education, Retail, Sales, Customer Service, Microsoft Word, Microsoft Office, Outlook, Microsoft Excel, Fundraising
Education
Arizona State University 2006 — 2008
Bachelor of Science (BS), Elementary Education and Teaching
Element:Pixel Design Studio November 2005 - Present
Carefee Resort And Villas May 2005 - November 2005
Fairmont Hotels & Resorts October 2000 - May 2005
Skills
Web Design, Graphic Design, Art Direction, Branding & Identity, Brand Development, Adobe Creative Suite, Photoshop, Photostyling, Adobe Illustrator, Vector Illustration, Dreamweaver, Banners, Image Manipulation, Brochures, Concept Development, Business Cards, Concept Design, CSS, Corporate Identity, Personal Service, Menu Design
Education
Art Institute of Phoenix
Vancouver Marriott Downtown March 2015 - Present
The Vancouver Club September 2014 - March 2015
Fairmont Hotels and Resorts October 2012 - July 2014
Fairmont Hotels & Resorts May 2014 - May 2014
Fairmont Hotels and Resorts July 2011 - October 2012
Starwood Hotels & Resorts Worldwide, Inc. April 2006 - July 2011
Opus Hotel September 2003 - March 2006
Fairmont Hotels and Resorts 2002 - 2004
Fairmont Hotels and Resorts 2001 - 2002
Skills
Hospitality Industry, Hospitality Management, Hotels, Banquets, Food & Beverage, Revenue Management, Catering, Hospitality, Meeting Planning, Event Management, Event Planning, Conferences, Special Events, Corporate Events, Trade Shows, Guest Service, Customer Service, Front Office, Tourism, Customer Relations, Hotel Management, Sales Management, Contract Negotiations, Strategic Planning, Account Management, Opera, Microsoft Office, Events, Revenue Analysis, Convention Services, Property Management..., Resorts, Contract Negotiation, Customer Satisfaction, Sales
Education
Vancouver Community College 2008 — 2009
Bachelors
British Columbia Institute of Technology
Windsor secondary
Windsor secondary
Fairmont Hotels & Resorts September 2015 - Present
Fairmont Hotels & Resorts April 2014 - September 2015
Fairmont Hotels and Resorts August 2010 - March 2014
Medieval Times March 2010 - August 2010
J AND L Pool Service May 2006 - November 2009
Skills
Hospitality Management, Communication, Leadership, Organization, Close Attention to..., Hospitality, Sales, Time Management, Customer-focused Service, Learning Quickly, Teamwork, Hospitality Industry, Customer Service, Food & Beverage, Micros, Hardwork, Sports, Fine Dining
Education
Ball State University 2005 — 2009
B.A., Acting and Telecommunications, 3.6/4.0
Fairmont Hotels & Resorts October 2013 - Present
Education
Johnson and Wales University 2011 — 2013
AS, Culinary Arts
Bridgewater State University 2005 — 2009
Bachelor of Science, Molecular Biology
Honeywell International February 2012 - Present
Honeywell Process Solutions July 2008 - February 2012
The Home Depot, Canada October 2006 - July 2008
Hyatt Regency Calgary April 2001 - September 2006
Fairmont Hotels & Resorts 1994 - 2000
Skills
Human Resources, Coaching, Leadership, Management, Succession Planning, Strategy, Employee Relations, Employee Engagement, Onboarding, Performance Management, Talent Management, Labor Relations, Personnel Management, Talent Acquisition, Workforce Planning, Business Strategy, HRIS, Training, Team Building, Recruiting, Deferred Compensation, HR Policies, Organizational..., Benefits Administration, workforce Optimization, Relationship Management, Interpersonal..., Due Diligence
Education
Athabasca University
Master of Business Administration (M.B.A.), Business
Queen's University 1989 — 1994
Bachelor’s Degree, Psychology
Fairmont Hotels & Resorts June 2013 - Present
Hotel Indigo September 2012 - Present
Sheraton Ottawa Hotel November 2011 - August 2012
Sheraton Ottawa Hotel January 2009 - November 2011
Delta Hotel November 2008 - March 2009
Delta Vancouver Airport Hotel April 2008 - September 2008
Whole Foods Market January 2005 - January 2007
Skills
Customer Service, Spanish, Team Leadership, Guest Recovery, Rooms Division, Food & Beverage, Customer Satisfaction, Hospitality Industry, Hotels, Restaurants, Time Management, Hotel Management, Tourism, POS, Microsoft Word, Fine Dining, Microsoft Excel, Banquets, Sales, Menu Development
Education
Algonquin College of Applied Arts and Technology 2012 — 2014
Hotel and Restaurant Management, Hospitality Management
Carleton University 2007 — 2010
Lincoln Park High School
Independent Performing Arts Professional August 2003 - Present
Fairmont Hotels & Resorts June 2011 - Present
JRK Hotel Group 2009 - 2011
Kate Mantilini April 2005 - November 2007
Saddle Ranch Chop House October 2005 - May 2006
RBC July 2003 - June 2005
Skills
Customer Service, Problem Solving, Cold Calling, Hospitality Industry, Teamwork, Event Planning, Teaching, Customer Relations, Project Management, Teller Operations, Banking, Customer Engagement, Acting, Comedy, Film, Drama, Improvisation, Stage, Stage Combat, Commercials, Theatre, Short Films, Television, Plays, Entertainment, Performing Arts, Video, Producing, Festivals, Voice Over, Musical Theatre, Casting, Dance, Voice Acting, Dialects, Screenwriting, Theatrical Production, Directing, Feature Films, Playwriting, Singing, Money Transfers, Retail Banking, Twitter, Facebook Fan Page..., Website Updating, Microsoft Word, Public Relations
Education
Margie Haber 2014 — 2016
On Camera Living
Dale Carnegie Sales Training 1995 — 1997
Ball State University
Ball State University
Ball State University
Ball State University
Ball State University
University of North Carolina at Charlotte 1999 — 2003
BA, Theatre
William Henry Harrison High School 1994 — 1997
Diploma
TNC Services February 2008 - Present
Fairmont Hotels & Resorts April 1996 - March 2005
Maxxium Canada (formerly Vintage Consultants Ltd.) May 1993 - October 1995
Four Seasons Hotels and Resorts 1990 - 1993
Skills
Sales, Hospitality Management, Business Development, Marketing, Hospitality Industry, Sales Presentations, Contract Negotiation, Trade Shows, Meeting Planning, Event Planning, Sales Process, Customer Service, Budgets, Proposal Preparation, Market Research, Creative Resourcing, Creative Concept Design, Renovation, Creative Solutions, Organizing, Sales Motivation, Business Meetings, Hospitality, Hotel Contract..., Incentive Travel, Incentives, Catering, Hotels, Resorts, Convention Centre and..., Tourism, Hotel Management, Hotel Booking, Food & Beverage, Corporate Events, Restaurants, Prospecting for New..., Database Updating, Sales Pitch Development, Hotel Site Selection, Exceeding Targets, Organizational..., Event Management
Education
British Columbia Institute of Technology 1989 — 1992
Diploma, Hospitality Administration/Management
Handsworth Secondary School 1982 — 1987
Northbridge Financial Corporation September 2012 - Present
Northbridge Financial Corporation January 2012 - September 2012
Northbridge Financial Corporation August 2010 - January 2012
Northbridge Financial Corporation January 2008 - August 2010
Fairmont Hotels & Resorts November 2007 - January 2008
KPMG April 2007 - June 2007
Northbridge Financial Corporation May 2005 - April 2007
Northbridge Financial Corporation September 2004 - May 2005
Rouge Valley Health System May 2004 - September 2004
ING DIRECT Canada April 2001 - May 2004
Skills
Employee Engagement, Onboarding, Talent Management, Employee Relations, Performance Management, HR Policies, HRIS, Organizational..., Employee Benefits, HR Consulting, Talent Acquisition, Deferred Compensation, Recruiting, Leadership Development, Change Management
Education
York University 2002 — 2006
Bachelor of Administrative Studies
Algonquin College of Applied Arts and Technology 1996 — 1999
Honours Businees Administration Diploma, Human Resources Management
Fairmont Château Laurier May 2012 - Present
Fairmont Hotels & Resorts September 2013 - June 2014
McDonald's Corporation September 2009 - April 2012
Restaurant International, Algonquin College February 2007 - May 2008
Skills
Hospitality, Hospitality Industry, Hospitality Management, Food & Beverage, Fine Dining, Wine, Food Service, Menu Development, Leadership, Microsoft Word, Cooking, Hotels, Resorts, Golf Resorts, Food Service Sanitation, Food Safety, Restaurants, Wine Tasting, Digital Photography, Photography, Food Photography, Travel Photography, Family Photography, Airline Ticketing, Airline Reservations, Member of Toastmasters, Public Speaking, Computer Graphics, Presentations, Written & Oral..., Presentation Coaching, Leisure Travel, Accounting, Creative Problem Solving, Microsoft Office, Proofreading
Education
Algonquin College of Applied Arts and Technology 2006 — 2008
Hospitality Management Diploma, Faculty of Business & Hospitality
Algonquin College of Applied Arts and Technology 2004 — 2006
Culinary Skills, Faculty of Business & Hositality
Adult High School 1999 — 2004
High School Diploma, English, Coop
Jasper Brewing Company April 2013 - Present
Fairmont Hotels & Resorts March 2013 - April 2013
Education
Southern Alberta Institute of Technology 2013 — 2015
Business Administration, Management - General
Lakeland College Canada 2012 — 2013
Event Managment, Event Management
Bank of America Merrill Lynch March 2015 - Present
Bank of America Merrill Lynch November 2013 - February 2015
Bank of America Merrill Lynch February 2013 - November 2013
Hawaii Ecotourism Association February 2012 - September 2012
Hawaii Forest & Trail April 2007 - September 2012
Four Seasons Hotels and Resorts September 2005 - October 2011
Fairmont Hotels & Resorts December 2005 - May 2006
Hilton Worldwide April 2005 - September 2005
Good Samaritan Hospital September 2001 - March 2004
MEDICAL BILLING SERVICE September 1998 - March 2001
Skills
Train New Employees, Banking, Expense Reports, Recruiting, Human Resources, Event Planning, Computers, Microsoft Excel, Microsoft Office, QuickBooks, Recipes, New Hire Orientations, Accounts Receivable, Cooking, Accounts Payable, Invoice Finance, Managing Accounts, Microsoft Word, Employee Benefits, Meeting Planning, Schedules, Coordinating Special..., Internet Services, Collections, Direct Sales, Exit Interviews, Payroll Cards, Direct Mail, Sales Commissions, Invoice Processing, Credit Card Transaction..., File Management, Events Coordination, Travel Planning
Education
California Culinary Academy 2004 — 2005
Associate of Arts and Sciences (A.A.S.), Le Cordon Bleu
Puyallup High School
The Rideau Club December 2013 - Present
The House of Commons November 2006 - August 2013
Brookstreet Hotel June 2005 - November 2006
The Brookstreet Hotel May 2003 - June 2005
Rideau Club April 2002 - May 2003
Windstar Cruises November 2001 - April 2002
Fairmont Hotels & Resorts April 1999 - November 2001
SeeHotel Delphin , Switzerland June 1992 - June 1995
Skills
Menu Development, Cuisine, Banquets, Hotels, Food Service, Menu Engineering, Fine Dining, Hospitality Management, Food Safety, Butchery, Pre-opening, Resorts, New Restaurant Openings, Culinary Skills, Catering, Inventory Control, Restaurant Management, Menu Costing, Hiring, Food Industry, Food Quality, Culinary Management, Restaurants, Chef, Food, Pre-opening experience, Labor Control, Opening Hotels, Banquet Operations, Food Cost Management, Cost Control, Food, Cooking, Recipes, Sanitation
Education
Algonquin College of Applied Arts and Technology 1998 — 2000
Culinary Arts/Chef Training
Algonquin College of Applied Arts and Technology 1996 — 1998
Culinary management, Culinary Arts/Chef Training
Fairmont Hotels & Resorts April 2014 - Present
Fairmont Hotels and Resorts, The Fairmont Dallas July 2010 - March 2014
Fairmont Hotels & Resorts February 2009 - June 2010
Houstonian Hotel Health Club and Spa June 2008 - January 2009
Skills
Hospitality Industry, Hospitality Management, Banquets, Meeting Planning, Property Management..., Customer Satisfaction, Customer Service, Sales, Tourism, Micros, Management
Education
University of Houston, Conrad N. Hilton College of Hotel and Restaurant Management 2004 — 2008
Bachelor of Science, Hospitality Management
Omni Hotels & Resorts August 2014 - Present
Omni Hotels & Resorts May 2015 - September 2015
Omni Hotels & Resorts October 2013 - September 2014
Fairmont Hotels & Resorts May 2013 - November 2013
Fairmont Hotels & Resorts June 2012 - November 2013
Elegant Beginnings, Inc. October 2010 - June 2012
Walt Disney World May 2011 - May 2012
Par Excellence Hospitality Staffing February 2011 - May 2012
IHG July 2010 - March 2011
Walt Disney World® Resorts January 2009 - September 2009
Skills
Hospitality, Customer Service, Event Management, Event Planning, Catering, Administration, Volunteer Coordination, Microsoft Office, Mac OS X, Social Networking, Windows Movie Maker, Hospitality Management, Banquets, Volunteer Management, Marketing, Recruiting, Food & Beverage, Social Media, Customer Satisfaction, Management, Hotels, Hospitality Industry, Front Office, Property Management..., Training, Sales, Meeting Planning
Education
University of Houston, Conrad N. Hilton College of Hotel and Restaurant Management 2008 — 2012
BS, Hotel and Restaurant Management
University of Houston
Hotel & Restaurant Management, Event Management
Elite Fitness Training October 2013 - Present
PRO Sports Club May 2012 - January 2013
Fairmont Hotels & Resorts May 2011 - September 2011
City of Bellevue September 2010 - May 2011
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality, Resorts, Revenue Analysis, Food & Beverage, Front Office, Banquets, Micros, Rooms Division, Hospitality Management, Training, Sports, Customer Satisfaction, Customer Service, Fitness Training, Management, Time Management
Education
Washington State University 2010 — 2012
Bachelor of Science (B.S.), Psychology
Bellevue Community College 2008 — 2010
Associate of Arts (A.A.)
Dora Hotel Company June 2009 - Present
Fairmont Hotels & Resorts June 2008 - June 2009
Kimpton Hotels & Restaurants May 2007 - August 2007
Skills
Hospitality Management
Education
Butler University
Master of Business Administration (MBA), Finance and Financial Management
Purdue University
Bachelor of Science (B.S.), Hospitality Administration/Management
Fairmont Hotels & Resorts February 2013 - November 2014
Chateau Marmont September 2011 - August 2012
Hilton Worldwide June 2008 - May 2011
Pure Management Group January 2006 - December 2007
Wynn Las Vegas April 2005 - January 2006
Bellagio June 2003 - May 2005
Skills
Hospitality, Customer Service, Microsoft Office, Event Management, Outlook, PowerPoint, Hospitality Management, Research, Photoshop, HTML, Customer Satisfaction, Pre-opening, Hotels, Front Office, Hospitality Industry, Hotel Management, Resorts, Tourism
Education
Broward College 2008 — 2011
Hospitality Administration/Management
Rivar's June 2015 - Present
SIRPIXALOT June 2013 - Present
Fairmont Hotels & Resorts October 2013 - February 2014
Woody's Library Restaurant May 2013 - August 2013
Performer's Edge Dance Theatre June 2009 - August 2013
Hamilton Southeastern Junior High August 2011 - May 2013
Fossil Group, Inc. May 2011 - January 2012
Kincaid's May 2011 - September 2011
Skills
Customer Service, Photoshop, Lightroom, Photography, Event Photography, Portrait Photography, Social Media, Commercial Photography, InDesign, Apple Aperture, Adobe Creative Suite, Social Networking, Wedding Photography, Digital Photography, Time Management, Teamwork, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Dance
Education
Ball State University 2009 — 2013
Bachelor of Science (B.S.), Dance Performance
Carmel High School 2005 — 2009
Groupon July 2015 - Present
Apollo Education Group 2014 - July 2015
The Destination Manager February 2014 - August 2014
Fairmont Hotels & Resorts 2012 - 2013
Fairmont Hotels & Resorts 2010 - 2013
Beattie Communications 2009 - 2010
Fiesta Bowl August 2007 - 2009
Skills
Hospitality Industry, Marketing, Social Media, Event Management, Hotels, Property Management..., Hotel Booking, Hospitality Management, Food & Beverage, Hospitality, Resorts, Meeting Planning, Convention Services, Front Office, Tourism, Revenue Analysis, Fundraising, Social Media Marketing, Hotel Management, Catering, Yield Management, Event Planning, Public Relations, Pre-opening, Facebook, Restaurants, Advertising, Banquets, Micros, Customer Service, PowerPoint, Marketing Communications, Sales, Fine Dining, Corporate Events, Weddings, Restaurant Management, Rooms Division, Opera, Culinary Skills, Banquet Operations, Food Service, Wedding Planning, Concierge Services, Luxury, Guest Service Management, Incentives, Trade Shows, Menu Development, Opening Hotels
Education
Arizona State University 2006 — 2010
B.S, Tourism Development & Management
Davio's Northern Italian Steakhouse September 2013 - Present
A Voce February 2010 - June 2013
Fourth wall restaurants February 2009 - January 2010
The Phoenician Resort December 2007 - February 2009
Mastro's Steakhouse September 2001 - January 2009
Fairmont Hotels & Resorts April 2005 - August 2007
Skills
Hospitality, Hospitality Management, Hotels, Hospitality Industry, Food & Beverage, Hotel Management, Restaurants, Front Office, Resorts, Banquets, Micros, Pre-opening, Catering, Revenue Analysis, Rooms Division, Menu Development, Restaurant Management, MICROS
Education
Arizona State University 2001 — 2006
Bachelor of Arts (BA), Sociology
Scottsdale Community College 2005 — 2005
Minor, Physics
Opus Hotel October 2012 - Present
Fairmont Hotels & Resorts May 2008 - October 2012
Fairmont Hotels and Resorts 2009 - 2010
Skills
Catering, Customer Satisfaction, Customer Service, Front Office, Hospitality Industry, Hotels, Time Management, Pre-opening
Education
VCC/BCIT 2007 — 2009
Hospitality Management VCC, Hospitality/Event Management
British Columbia Institute of Technology
Event Planning
Marriott Hotels October 2014 - Present
Fairmont Hotels & Resorts July 2013 - October 2014
The Ritz-Carlton Hotel Company LLC April 2011 - June 2013
The Ritz-Carlton Hotel Company, L.L.C. August 2010 - April 2011
Camelback Inn JW Marriott November 2009 - August 2010
Skills
Hotels, Event Management, Food & Beverage, Customer Satisfaction, Customer Service, Catering, Banquets, Negotiation, Hospitality Management, Hospitality Industry, Proposal Writing, Hospitality, Resorts, Hotel Management, Front Office, Micros, Meeting Planning, Revenue Analysis, Rooms Division, Menu Development, Microsoft Office, Event Planning
Education
Universidad de Menendez Pelayo 2008 — 2009
International Business, Spanish Conversation, Spanish Literature
Arizona State University 2006 — 2009
Bachelor of Arts (B.A.), Spanish, Business
University of Colorado Boulder - Leeds School of Business 2005 — 2006
The Olympic Club March 2014 - Present
Rhythmix Sounds February 2013 - Present
Fairmont Hotels & Resorts April 2012 - Present
Westlake School For The Performing Arts October 2005 - April 2012
Nemenzo Dance Company September 2004 - January 2008
Skills
Event Planning
Education
California Culinary Academy 2008 — 2009
Associate's degree, Culinary Arts/Chef Training
Wolf Peach 2013 - Present
Company B Brand Marketing January 2011 - April 2013
The Iron Horse Hotel January 2011 - April 2013
Card Sound Properties 2008 - 2010
Swenson & Ecuyer Realty 2006 - 2008
Thomson Construction 2005 - 2008
Republic National Distributing Company 2005 - 2007
Milwaukee Athletic Club 2002 - 2005
Fairmont Hotels & Resorts 2000 - 2002
A Pacific Cafe 1997 - 2000
Skills
Experiential Branding, Hospitality Consulting, Restaurant Marketing, Copywriting, Social Media Strategist, Public Relations, Photography, Creative Direction, Brand Development, Event Planning, Advertising, Social Media Consulting, Facebook, Graphic Design, Social Media Marketing, Hotels, Brand Management, Press Releases, Email Marketing, Brand Development..., Marketing, Marketing Strategy, Online Marketing
Education
Brown College
Mass Communication/Media Studies
University of Wisconsin-Waukesha
Communications, Music
Mukwonago High School 1984 — 1988
Fairmont Hotels & Resorts July 2008 - Present
The Fairmont Sonoma Mission Inn and Spa April 2011 - April 2013
Fairmont San Francisco August 2010 - April 2011
Fairmont San Francisco July 2008 - August 2010
Skills
Event Planning, Customer Service, Catering, Menu Development, Menu Design, Hospitality Management, Convention Services, Hospitality, Food, Hotel Management, Resorts, Meeting Planning, Banquets, Event Management, Corporate Events, Wedding Planning, Concierge Services, Wine, Sales, Parties
Education
California State University-East Bay 2006 — 2008
Bachelor of Science (BS), Hotel Management
City College of San Francisco 2004 — 2006
AA, Culinary Arts & Hospitality
Battery Wharf Hotel November 2014 - Present
Fairmont Hotels & Resorts / Battery Wharf Hotel August 2013 - Present
Fairmont Hotels & Resorts May 2012 - August 2013
Countryside Cafe April 2011 - May 2012
Sheraton Eatontown July 2008 - April 2011
BP Associates 2004 - 2008
Skills
Banquets, Food & Beverage, Hospitality Management, Catering, Menu Development, Restaurant Management, Restaurants, Resorts, Fine Dining, Hospitality Industry, Culinary Skills, Hotels, Leadership, Cuisine, Hotel Management, Chef
Education
Johnson and Wales University 2013 — 2015
Master of Business Administration (MBA), Hospitality
Brookdale Community College 2008 — 2009
Associate of Arts and Sciences (AAS), Culinary Arts
Brookdale Community College 2008 — 2009
Certificate, Baking and Pastry Arts
University of Maryland College Park 2001 — 2005
Curriculum and Instruction/Political Science
Cruiseabout February 2013 - Present
Flight Centre June 2012 - February 2013
Flight Centre May 2010 - June 2012
Fairmont Hotels & Resorts October 2007 - May 2010
Skills
Marketing Strategy
Education
British Columbia Institute of Technology
Seneca College of Applied Arts and Technology
Health Match BC July 2011 - Present
Mosqoy: Sacred Valley Youth Fund January 2011 - 2013
Delta Community Living Society June 2010 - July 2011
Fairmont Hotels & Resorts August 2010 - June 2011
Fairmont Hotels & Resorts June 2009 - February 2010
University of Victoria September 2007 - May 2008
Skills
Public Speaking, Microsoft Office, Social Media, Internal Communications, Public Relations, Human Resources, Corporate Communications, Recruiting, Government, Event Management, Strategic Planning, Non-profits, Nonprofits, Leadership Development, Performance Management, Employee Training, Emotional Intelligence
Education
Simon Fraser University 2012 — 2014
Certificate in Human Resource Management
British Columbia Institute of Technology / BCIT
Recruitment and Selection
University of Victoria 2007 — 2009
Bachelor of Arts (B.A.), Major in Sociology - Minor in Psychology
Langara College 2004 — 2006
General Studies
Marriott International September 2010 - Present
Marriott International September 2010 - January 2014
Fairmont Hotels & Resorts January 2010 - June 2010
Fairmont Hotels & Resorts October 2006 - June 2010
Efficient Office Supply, Inc. 2005 - 2006
Skills
Microsoft Office, FOSSE, Property Management..., TIPS Certified, Front Office, Hospitality Industry, Hotels, Hospitality Management
Education
Lexington College 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Fairmont Hotels & Resorts March 2014 - Present
Cork & Cuisine October 2013 - March 2014
The Broadmoor August 2010 - October 2013
Flour City Pasta May 2010 - August 2010
Country Club of Rochester May 2010 - August 2010
Wegmans Food Markets January 2010 - August 2010
Baldwin-Wallace College August 2005 - May 2009
Skills
Culinary Skills, Pastry, Restaurants, Food & Beverage, Fine Dining, Banquets, Baking, Cooking, Teaching, Chef, Time Management, Butchery, Bread Baking, Food Cost Management, Supervisory Skills
Education
Baldwin Wallace University 2005 — 2009
B.M., Violin Performance/Music Theory
Four Seasons Hotels and Resorts April 2014 - Present
Waldorf Astoria Hotels & Resorts April 2013 - April 2014
Fairmont Hotels & Resorts September 2012 - April 2013
Four Seasons Hotels and Resorts April 2012 - September 2012
InterContinental Hotels & Resorts November 2008 - May 2011
Marriott Hotels August 2003 - August 2005
Skills
Hospitality Management, Hotel Management, Hotel Booking, Rooms Division, Hospitality Industry, Resorts, Guest Service Management, Hospitality, Micros, Front Office, Hotels, Property Management..., Customer Satisfaction, Yield Management, OnQ, Concierge Services, Pre-opening, Customer Service, Revenue Analysis, Tourism, Opera, Opening Hotels, Leadership, Time Management, Luxury, Training, Sales, Leisure, Budgets, Reservations, Wine, Lodging, Cuisine, Hiring, Teamwork, Guest Recovery, Strategic Planning, Employee Training, Rooms Division..., Marketing, Microsoft Office, Marketing Strategy, Public Relations, Cost Control, Microsoft Word, Social Media Marketing, Corporate Events, Account Management, MICROS
Education
Arizona State University 2005 — 2012
Psychology, Psychology and Tourism Development & Management
SurveyMonkey May 2015 - Present
Fairmont Hotels & Resorts May 2013 - May 2015
Department of National Defence January 2015 - April 2015
Shoppers Drug Mart April 2008 - October 2013
Carleton University September 2012 - May 2013
Carleton University September 2010 - April 2013
MitoCanada Foundation September 2012 - November 2012
Carleton University May 2012 - September 2012
Skills
Customer Service, Communication Skills, Interpersonal..., Time Management, Organizational..., Personal Development, Integrity, Respect, Group Decision Making, High level of initiative, Problem Solving, Accountability, Leadership, PowerPoint, Social Media, Goal Oriented, Microsoft Office, Event Planning, Public Speaking, Critical Thinking, Sales, Teamwork, Social Networking, Blogging, Data Entry, Fundraising, Team Leadership
Education
Algonquin College of Applied Arts and Technology 2014 — 2015
Graduate Diploma, International Business Management, 3.72
Carleton University 2009 — 2013
Bachelor of Arts (B.A.), Communication Studies
Loews Hotels 2013 - 2014
Fairmont Hotels & Resorts 2007 - 2013
Aliments Krispy Kernels / Croustilles YumYum 2011 - 2011
Skills
ERP, Research, Customer Oriented, iWork, Hospitality Industry, Lean Management, Customer Service, MRPII, Microsoft Office, Mac OS, Outlook, Food Industry, Keynote, Photoshop, Simple Comptable, Aperture, Property Management..., Machinery Repair, Mechanics, Farm Equipment, Restaurants, Inventory Management, Customer Satisfaction, Purchasing, Teamwork
Education
HEC Montréal 2015 — 2016
Certificate, Business Creation
HEC Montréal 2013 — 2014
Certificate, Operations management and logistics
Université du Québec à Rimouski 2011 — 2012
Certificate, Entrepreneurship/Entrepreneurial Studies
Cégep Garneau 2007 — 2010
Diploma of college studies, Business Administration and Management
ITA - Saint-Hyacinthe 2004 — 2007
Diploma of college studies, Food and horticultural production technology
Stockton Ports September 2014 - Present
Fairmont Hotels & Resorts May 2006 - September 2014
San Diego Chargers Football Co. June 2014 - August 2014
LA Galaxy January 2014 - May 2014
David&Goliath August 2013 - November 2013
Education
California State University-Dominguez Hills 2012 — 2014
Bachelor of Arts (BA), Communications-Advertising
Orange Coast College 2009 — 2011
Kramer & Associates LLC December 2010 - Present
Fairmont Hotels & Resorts November 2005 - July 2006
Education
Briar Cliff University 2006 — 2010
Bachelor's degree, Accounting and Business/Management
Johnson and Wales University 2004 — 2006
Associate's degree, Culinary Arts/Chef Training
Pinnacle Hotel Vancouver Harbourfront October 2015 - Present
Four Seasons Hotels and Resorts May 2014 - October 2015
Fairmont Hotels & Resorts February 2013 - May 2014
Pan Pacific Vancouver Hotel November 2011 - January 2013
Wedgewood Hotel & Spa August 2008 - November 2011
The Listel Hotel April 2006 - June 2008
Skills
Hotel Management, Revenue Analysis, Online Marketing..., Hotels, Yield Management, Hospitality Management, Hospitality Industry, Tourism, Hospitality, Property Management..., Management, Resorts, Hotel Booking, Account Management, Food, Front Office, Micros, Pre-opening, Rooms Division
Education
British Columbia Institute of Technology 1999 — 2001
Management Systems, Information Systems
Scottsdale Recovery Center, LLC December 2014 - Present
Fairmont Hotels & Resorts May 2013 - July 2014
HandsToGo, LLC October 2013 - 2014
Evening Entertainment Group: Sandbar Mexican Grill September 2010 - November 2013
Rising Beverage Co. April 2008 - September 2010
Skills
Hospitality, Hospitality Industry, Hospitality Management, Customer Service, Food & Beverage, Social Media, Restaurants, Microsoft Office, Brand Development, Micros, Brand Management, High level of initiative, OS X, Mac, Translation, Project Management, Life Coaching, Transformational Life..., Addiction Recovery, Yoga, Hatha Yoga, Iyengar Yoga, Yoga Instruction
Education
World Coach Institute
Life Coach with a focus in Addiction, Wellness & Spirituality
LifePower: At One Yoga
Yoga Teacher Training/Yoga Therapy
Arizona State University 2009 — 2011
Bachelor's degree, Psychology & Dance
Scottsdale Community College
Four Seasons Hotels and Resorts January 2014 - Present
Fairmont Hotels & Resorts December 2012 - January 2014
Hershey Entertainment & Resorts February 2012 - December 2012
The Ritz London September 2011 - December 2011
Hershey Entertainment & Resorts May 2011 - August 2011
ARAMARK Refreshment Services August 2008 - June 2011
Wyndham Hotel Group May 2010 - August 2010
Skills
Facebook, Twitter, Hospitality, Hotels, Food & Beverage, Restaurants, Food, Customer Service, Hospitality Industry, Hospitality Management, Hotel Management, Leadership, MICROS, Micros, Resorts, Event Management
Education
Boston University 2008 — 2011
Bachelor of Science, Hospitality Administration
Gettysburg Area High School 2004 — 2008
High School Diploma, General Studies
Gettysburg Area Middle School
Ann Taylor May 2013 - Present
Hudson's Bay Company April 2012 - May 2013
Burberry January 2011 - February 2012
Williams-Sonoma, Inc. 2009 - 2011
Fairmont Hotels & Resorts 2007 - 2009
Skills
Retail, Merchandising, Store Management, Loss Prevention, Sales, Visual Merchandising, Fashion, Store Operations, Inventory Control, Profit, Customer Service, Inventory Management, Retail Sales, Apparel, New Store Openings, Customer Satisfaction, P&L, Sales Management, Trend Forecasting, Employee Training, Coaching, Talent Management, Management Development, Performance Management, Succession Planning, Recruiting, Team Building, Management, Trend Analysis, Driving Results, Time Management, Merchandise Planning
Education
George Brown College 2006 — 2008
Hotel Management, Business Management
Athabasca University
Bachelor of Arts (B.A.), Communication and Media Studies
Untitled Kelly Fremon Craig Project September 2015 - Present
Fox (Film, TV and Sports) April 2015 - September 2015
CBS Corporation November 2014 - December 2014
Fox (Film, TV and Sports) April 2014 - November 2014
Loden Hotel February 2011 - February 2014
Loden Hotel, Vancouver April 2007 - February 2011
Fairmont Hotels and Resorts April 2006 - February 2007
Fairmont Hotels and Resorts February 2003 - February 2006
Fairmont Hotels & Resorts February 2001 - April 2003
Earls and Cactus Club Restaurants 1994 - 1999
Skills
Commercial Production, Hotels, Front Office, Tourism, Hospitality, Entertainment, Food & Beverage, Hospitality Management, Hotel Management, New Business Development, Sales Management, Event Management, Hospitality Industry, Trade Shows, Negotiation, Customer Service, Revenue Management, Account Management, Online Marketing, Strategic Partnerships, Social Media Marketing, Contract Negotiation, Contract Negotiations, Direct Sales, Social Media, Market Planning, Yield Management, Sales Presentations, Special Events, Revenue Analysis, Sales, Advertising, Management, Budgets, Leisure Travel, Resorts, Property Management..., Marketing, Rooms Division
Education
British Columbia Institute of Technology
Sales and Marketing - Tourism component
Vancouver Film School
Compositing, Animation
Rackspace, the Open Cloud Company April 2014 - Present
Ridgewells Catering September 2012 - April 2014
Fairmont Hotels & Resorts January 2007 - April 2008
Skills
Network Engineering, Cisco IOS, Red Hat Linux, Network Virtualization, GNS3, Remote Administration, Active Directory, Computer Hardware, Ubuntu, Routing Protocols, Bartending, Windows Server, Cisco Technologies, Firewalls, Networking
Education
ITT Technical Institute - Chantilly 2013 — 2014
Associate's degree, Network Systems Administration
2004 — 2008
Business Administration and Management, General
WHITEBOARD Sales Advisors LLC January 2015 - Present
Hilton Worldwide August 2008 - January 2015
The Blackstone Group - LXR Luxury Resorts / Boca Hospitality Collection 2004 - 2008
Fidelity Strategic Investments - Seaport Companies 2000 - 2004
Westin Hotels & Resorts 1998 - 2000
Fairmont Hotels & Resorts 1994 - 1998
JW Marriott 1989 - 1994
Marriott Hotels 1984 - 1989
Skills
Sales, Leadership, Hospitality, Strategic Planning, Revenue Analysis, Hotels, Resorts, Hospitality Industry, Hotel Management, Hospitality Management, Trade Shows, Meeting Planning, Yield Management, Catering, Event Planning, Distribution Strategies, Restaurants, Marketing Strategy, Negotiation, Training & Development, Process Optimization, Sales Presentations, Presentation Skills, Creative Writing, Large Scale Deployments, Strategic Partnerships, Performance Management, Performance Improvement, Motivational Speaking, Team Motivation, Sales Motivation, Blogging, Event Production, Special Events, Food & Beverage, Pricing, Pre-opening, Banquets
Education
Virginia Polytechnic Institute and State University 1979 — 1982
BS, Marketing, Management
Harvard Business School 1999 — 1999
Executive Education
Babson College - Franklin W. Olin Graduate School of Business 2000 — 2003
Executive Education
Fidelity Strategic Investments
Executive Development Program
Professional Convention Management Association
Executive Edge Program
FRHI Hotels & Resorts March 2009 - Present
Fairmont Raffles Hotels International December 2007 - March 2009
Fairmont Raffles Hotels International February 2005 - December 2007
Fairmont Hotels & Resorts January 2001 - February 2005
Skills
Integration, Hotels, IT Operations, Hospitality, Hospitality Industry, Pre-opening
Education
British Columbia Institute of Technology 1997 — 1999
Fairmont Hotels & Resorts Catering Sales ManagerFairmont Scottsdale2005 - Present
Fairmont Scottsdale 2005 - Present
Fairmont Scottsdale Princess Resort & Spa 2005 - Present
Royal Palms Resort and Spa 2004 - 2005
Arizona Biltmore Resort & Spa 1994 - 2004
Education
Boise State University 1983 — 1988
Fairmont Hotels & Resorts April 2008 - Present
Fairmont Hotels & Resorts March 2007 - April 2008
Fairmont Hotels & Resorts May 2006 - March 2007
Fairmont Hotels & Resorts September 2005 - May 2006
Fairmont Hotels & Resorts May 2005 - September 2005
Fairmont Hotels & Resorts October 2004 - May 2005
Fairmont Hotels & Resorts May 2004 - October 2004
Fairmont Hotels & Resorts September 2002 - May 2004
Fairmont Hotels & Resorts May 2000 - September 2001
Fairmont Hotels & Resorts September 1996 - May 2000
Skills
Hospitality Management, Hospitality Industry, Customer Service, Hospitality, Hotels, Event Management, Food & Beverage, Sales, Event Planning, Budgets, Leadership, Hotel Management, Restaurants, Catering, Customer Satisfaction, Training, Strategic Planning, Resorts, Pre-opening, Banquets, Time Management, Tourism
Education
Algonquin College of Applied Arts and Technology
Hotel and Restaurant management, Hospitality Administration/Management
Self-Employed 2009 - Present
Fairmont Hotels & Resorts 2008 - 2013
Update Legal December 2011 - June 2012
Intercontinental Hotel October 2006 - October 2008
Black, Cetkovic & Whitestone November 2005 - February 2006
Gillis & Bikofsky, P.C. May 2005 - August 2005
Massachusetts Superior Court, Justice Raymond Brassard November 2004 - February 2005
Suffolk County Sheriff's Department, Office of the General Counsel May 2004 - August 2004
Skills
Legal Advice, Legal Research Skills, Estate Planning, Negotiation, Strategic Financial..., Personal Financial..., Lexis, Westlaw, Legal Assistance, Retirement Planning, Real Estate Transactions, Contract Negotiation, Family Law, Criminal Law, Hotels, Hospitality Management
Education
Boston College
Bachelor's Degree, Political Science and Government
Northeastern University
Juris Doctor (J.D.), Law
Blum Capital Partners August 2010 - Present
Blum Capital Partners May 2003 - August 2010
Putnam Lovell NBF May 2000 - May 2003
Fairmont Hotels & Resorts May 1995 - May 2000
Skills
Active Directory, Cloud Computing, VDI, VMware, Infrastructure, Disaster Recovery, Business Analysis, Windows Server, Virtualization, Project Management, SaaS, IT Management, IT Strategy, Data Center, IT Operations, Management, Integration, Strategy, Leadership, Servers
Education
British Columbia Institute of Technology
The University of British Columbia
The Ritz-Carlton Toronto November 2013 - Present
The Ritz-Carlton Toronto March 2012 - October 2013
The Ritz-Carlton Toronto September 2010 - March 2012
Banyan Tree Hotels & Resorts July 2009 - November 2010
Ritz Carlton Hotels February 2007 - December 2008
Fairmont Hotels & Resorts May 2004 - January 2007
Oberoi Hotels & Resorts August 1997 - July 2001
Oberoi Hotels & Resorts 1990 - 1997
Skills
Pre-opening, Banquets, Hospitality Management, Culinary Skills, Management, Menu Development, Hotels, Restaurant Management, Food, Fine Dining, Hotel Management, Resorts, Opening Hotels, Hospitality, Cuisine, Hospitality Industry, Food & Beverage, Catering, Revenue Analysis, Micros, Recipes, Budgets, Restaurants, Pre-opening experience, Rooms Division, Chef, Pastry, Chocolate, Menu Costing, Banquet Operations, Mediterranean, Menu Engineering, MICROS
Education
Cornell University 2014 — 2015
Hospitality Management Certificate, Finance Fundamentals, Completed
Oberoi School Of Hotel Management 1990 — 1992
IHM 1987 — 1990
Diploma in Hotel Management, Catering Technology and Applied Nutrition, Hotel, Motel, and Restaurant Management
Fairmont Hotels & Resorts May 2015 - Present
Platinum DMC Colllection June 2013 - 2015
Bacara Resort and Spa December 2011 - June 2013
The American Club Resort & Old Course Hotel, Golf Resort & Spa February 2010 - December 2011
W Hotels June 2008 - February 2010
Hotel Ivy The Luxury Collection, Starwood Hotels & Resorts August 2007 - June 2008
Holiday Inn City Centre, John Q. Hammons Hotels May 2006 - July 2007
Sheraton Sioux Falls Hotel, John Q. Hammons Hotels January 2003 - May 2006
Sioux Falls Convention Center, John Q. Hammons Hotels January 2006 - February 2006
InterContinental Hotels Group, London April 2005 - September 2005
Skills
Resorts, Hospitality, Food, Spa, Hotels, Hospitality Management, Hotel Management, Hospitality Industry, Revenue Analysis, Food & Beverage, Tourism, Event Management, Pre-opening, Customer Service, Restaurants, Yield Management, Meeting Planning, Front Office, Event Planning, Corporate Events, Banquets, Marketing, Sales, Marketing Strategy, Trade Shows, Wine, Sales Management, Catering, Convention Services, Budgets, Luxury
Education
Augustana College (SD) 2002 — 2005
Bachelor’s Degree, Business Administration
Augustana College 2004 — 2004
January Interim Program: "Peopling Paradise: Migrants, Missionaries, and Money", Hawaiian History, Culture, Religion & Tourism
National Bank of Canada July 2011 - Present
Fairmont Hotels & Resorts December 2008 - June 2011
Fairmont Hotels & Resorts September 2006 - November 2008
Fairmont Hotels and Resorts January 2008 - February 2008
Fairmont Hotels & Resorts October 2002 - August 2006
Skills
Hotels, Hiring, Scheduling, Tourism, Time Management, Teamwork, Hospitality, Budgeting, Budgets, Front Office, Risk Management, Pre-opening, Hotel Management, Hospitality Industry, Employee Relations, Recruiting, Performance Management, Customer Satisfaction, Training, Strategic Planning, Process Improvement, Hospitality Management, Employee Engagement, Employee Training, Process Scheduler, Business Process..., CRM, Resorts, Revenue Analysis, Restaurants, Leadership, Management, Strategy, Team Management, Change Management, Customer Service, Coaching, Operations Management, Banking
Education
HEC Montréal 2015 — 2017
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Erickson Coaching International 2015 — 2016
Coaching Certification, The Art & Science of Coaching
Quinnipiac University 1996 — 2000
Bachelor of Science, Management
Fairmont Hotels & Resorts 2005 - Present
Fairmont Scottsdale Princess August 2005 - January 2012
Education
Arizona State University West 2000 — 2004
BS, Recreation and Tourism Management
Global Dimension Capital, Inc. January 2008 - Present
Trump International Hotel and Residences June 2013 - Present
Talon International Inc. June 2013 - Present
Balboa Land Investment Inc June 2013 - Present
Holloway REIT July 2013 - Present
Pomeroy Lodging-Grand Prairie March 2013 - Present
MYWAY- Concierge April 2010 - Present
Legacy Hotels Real Estate Investment Trust 1997 - 2007
Fairmont Hotels & Resorts 1998 - 2003
Fairmont Hotels and Resorts November 1997 - December 2000
Skills
Real Estate Development, Joint Ventures, Real Estate Economics, Real Estate, Hotels, Property Management, Real Estate Transactions, Investment Properties, Feasibility Studies, Location Intelligence, Disposition, Asset Management, Investments, Hospitality, Luxury, Hotel Management, Hospitality Industry, Mergers & Acquisitions, 酒店, 投资性资产, 酒店经营管理, 房地产交易, 房地产, 并购, 款待, 房地产开发, 物业管理, 资产管理
Education
University of Toronto 2008 — 2010
Worldwide President, International Business
University of Utah 1987 — 1989
Master's Degree, Finance
University of Utah 1983 — 1986
Bachelor's Degree, Finance
Brown University 1974 — 1976
Mathematics Major
St Regis Deer Valley April 2014 - Present
Fairmont Hotels & Resorts December 2010 - April 2014
Fairmont Hotels and Resorts February 2005 - November 2010
Westin Hotels & Resorts 2001 - 2004
Skills
Resorts, Banquets, Restaurants, Hotels, Menu Development, Fine Dining, Wine, Rooms Division, Chef, Food Service, Guest Service Management, Pastry, Yield Management, Food, Cooking, Property Management..., Cost Control, Menu Engineering, Opening Hotels, Catering, Event Management
Education
California Culinary Academy 1995 — 1997
WellPoint April 2000 - Present
Fairmont Hotels & Resorts 1994 - 1999
Walgreens 1991 - 1994
Skills
Medicaid, Medicare, Health Insurance, Visio, Provider Relations, Brokers, Insurance, Business Analysis, Employee Benefits, Life Insurance, Healthcare, Leadership, Underwriting, Vendor Management, Health Savings Accounts, Managed Care, Claim, Public Speaking, Disability Insurance, Customer Service, Process Improvement, Claims Management, HIPAA, SDLC
Education
Brown Mackie College-Atlanta 2013 — 2016
Associate's Degree, Legal Assistant/Paralegal
National Gallery of Art 2012 - Present
World Book Night February 2012 - May 2012
InterMedia Survey Institute 2011 - February 2012
George Washington University September 2011 - December 2011
Fairmont Hotels & Resorts July 2010 - December 2010
Blabla L'Atelier 2008 - November 2010
PNC Bank February 2010 - April 2010
Miami Herald 2005 - February 2006
Florida International University 2005 - 2006
Washington Post 1986 - 2006
Skills
Strategic Communications, Process Management, Media Relations, Social Media, Strategy, Journalism, Editing, Public Relations, Writing, Publishing, Marketing, Newsletters, Management, Fundraising, Photography, Editorial, Publications
Education
Academic Visitor, Oxford 1995 — 1996
Non-matriculating academic visitor, Completion of MFA thesis
Bennington College 1994 — 1996
MFA, Creative Writing and English Literature
Georgetown University 1982 — 1986
BA, Liberal Arts: Art History/English
Mary C. Wheeler
Mary C. Wheeler
Mary C. Wheeler
The Boulders Waldorf Astoria Collection June 2008 - Present
Fairmont Hotels & Resorts January 2007 - June 2008
The Boulders Waldorf Astoria Collection June 2003 - June 2006
Fairmont Hotels & Resorts October 2001 - May 2002
The Phoenician Resort September 1989 - September 2001
Skills
Resorts, Hospitality, Hospitality Industry, Food & Beverage, Hotel Management, Event Management, Revenue Analysis, Wedding Planning, Pre-opening, Micros, Fundraising, Public Relations, Corporate Events, Non-profit Leadership, Charity Work, Tourism
Education
Arizona State University
Bachelor of Arts, Theatre
Downtown Grand Las Vegas April 2015 - Present
Fairmont Hotels & Resorts July 2013 - March 2015
Delaware North Companies May 2011 - June 2013
Legislative Data Center October 2010 - May 2011
Prima Frutta Packing April 2010 - June 2010
Azusa Pacific University January 2009 - December 2009
Azusa Pacific University October 2006 - December 2008
Del Monte Foods May 2003 - September 2008
Maccagno's Bakery January 2000 - January 2005
Skills
C++, Networking, Springer Miller Systems, Retail Pro, Micros, Microsoft Exchange, Microsoft Office, Active Directory, Microsoft Servers, Pre-opening, Windows 7, Troubleshooting, Mac OS X, System Administration, Windows, Microsoft Excel
Education
Azusa Pacific University 2006 — 2009
Bachelor of Science Degree, Computer Science
Loews Hotels & Resorts November 2012 - Present
Loews Hotels & Resorts April 2010 - November 2012
Fairmont Hotels & Resorts 1991 - 2010
Skills
Revenue Analysis, Hospitality Industry
Education
California State University-Chico 1979 — 1984
BS, Business, Economics
Mills High School
The Lord Nelson Hotel & Suites March 2014 - November 2014
The Lord Nelson Hotel & Suites September 2013 - December 2013
Remax January 2011 - June 2013
Fairmont Hotels & Resorts February 2012 - October 2012
The Prince George Hotel May 2009 - February 2012
CENTURY 21® June 2009 - January 2011
Gaylord Opryland Resort March 2008 - September 2008
Skills
Customer Service, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Management, Revenue Analysis, Sales, Strategic Planning, Tourism, Residential Homes, Event Management, Food, Food, Hotels
Education
César Ritz Colleges 2005 — 2008
Master of Business Administration (MBA), Hotel/Motel Administration/Management
New York Institute of Technology
Bachelor of Business Administration, Marketing
Real estate course
Master of Business Administration (MBA)
Fairmont Hotels & Resorts April 2013 - Present
Fairmont Hotels and Resorts March 2007 - Present
Fairmont Hotels and Resorts April 2004 - March 2007
Hilton Hotels & Resorts May 2002 - April 2004
Fairmont Hotels and Resorts May 2002 - April 2004
McDonald's June 2000 - May 2002
Skills
Front Office, Hospitality, Customer Service, Cpr Certified, Supervisory Skills, Teamwork, Word, Excel, Food & Beverage, Tourism, Guest Service, Hospitality Management, Guest Satisfaction, Opera, Inventory Management, Customer Satisfaction, Time Management, Management, Hospitality Industry, Hotels, Hotel Management
Education
British Columbia Institute of Technology 2010 — 2015
Certificate, Human Resource Management
Tourism Training Institute 2001 — 2002
Diploma, Hotel Management
The Phoenician Resort September 2013 - Present
Fairmont Hotels & Resorts August 2012 - Present
Education
Valley College of Medical Careers 2008 — 2009
Diploma, Dental Assisting/Assistant, Hight Honor Student
Valley Career College, CA
Dental Assistant
SW University "Neofit Rilsky" Bulgaria
Psychology
Capital eagle inc July 2014 - Present
Westin Hotels & Resorts February 2013 - July 2014
The Doyle Collection June 2011 - January 2013
Mandarin Oriental Hotel Group December 2009 - September 2010
Jumeirah Group / Jumeirah Hotels & Resorts July 2004 - December 2009
Fairmont Hotels & Resorts July 2004 - April 2005
Skills
Hospitality, Food & Beverage, Food Safety, TIPS Certified, Cpr Certified, Microsoft Office, Micros, Positouch, HotSOS, Menu Development, Pre-opening, Restaurants, Hotels, Hotel Management, Hospitality Management, Banquets, CPR Certified, Fine Dining, Hospitality Industry, MICROS, Revenue Analysis, Rooms Division
Education
Borough of Manhattan Community College
City of Chula Vista, CA October 2014 - April 2015
Flight Action Sports, LLC May 2013 - April 2015
Hilton Worldwide May 2010 - May 2013
Delta Catering October 2008 - May 2010
Whole Foods Market April 2005 - July 2008
Fairmont Hotels & Resorts September 2003 - February 2005
University of New Orleans August 2001 - July 2003
Skills
Sports Management, Creative..., Refereeing, Marketing, Cubase Audio Recording..., Illustrator, Photoshop, Microsoft Office, Revit, SketchUp, Windows Live Movie Maker, Sports Marketing, PowerPoint, Microsoft Word, Microsoft Excel, Social Networking, Event Planning, AutoCAD, Marketing Strategy, Graphic Design, Customer Service, Teamwork, Hospitality, Hospitality Industry, Hotels, Social Media, Customer Satisfaction
Education
Arizona State University 2015 — 2016
Bachelor of Science (B.S.) [in progress]
Southwestern College 2013 — 2014
Certificate of Proficiency
Southwestern College 2012 — 2014
Associate of Science (A.S.)
University of New Orleans 1999 — 2005
Studied