FairPoint Communications
FairPoint Communications, Inc. was headquartered in Charlotte, North Carolina, and operated communication services in 31 markets in 17 states, mostly in rural areas. Parent organization: Consolidated Communications Headquarters: Charlotte, North Carolina, United States CEO: Paul H. Sunu (Aug 2010–) Revenue: 1.275 billion USD Founded: 1991 Subsidiaries: Northern New England Telephone Operations,
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FairPoint Communications Employees
Maine Fiber Company September 2011 - Present
FairPoint Communications March 2010 - August 2011
FairPoint Communications June 2007 - March 2010
Level 3 Communications October 2006 - June 2007
Adelphia Business Solutions 2001 - 2007
Level 3 Communications 1996 - 2006
TelCove 2004 - 2005
Rural Cellular Corporation 1997 - 1998
Skills
Telecommunications, Strategic Planning, Business Development, Leadership, Mergers, VoIP, Managed Services, Selling, Sales Process, Direct Sales, Product Management, Cross-functional Team..., Mergers & Acquisitions, Strategy, Project Management, Optical Fiber, SaaS, Sales Management, CRM, Sales, Sales Operations, Wireless, MPLS, Solution Selling, Account Management, Networking, Team Leadership, Contract Negotiation, Program Management, Strategic Partnerships, Vendor Management, Management, IP, Co-location, New Business Development, Cloud Computing
Education
Clark University 1977 — 1980
BA, Psychology, Education, Business
White Mountain School 1972 — 1975
HS, College Prep
Holiday Inn Express & Suites March 2015 - Present
Sleep Inn & Suites April 2009 - February 2015
Sleep Inn & Suites June 2008 - April 2009
Thompson Gas & Electric October 2000 - March 2008
FairPoint Communications September 2000 - October 2000
H&R Block Syracuse, NY February 1991 - July 2000
Skills
Hotels, Hospitality, Leadership, Revenue Analysis, Management, Hospitality Industry, Sales, Customer Service, Hospitality Management, Hotel Management, Marketing Strategy, Marketing, Yield Management, Restaurant Management, Team Building, Event Planning, Operations Management, Food & Beverage, Event Management, Lodging, Customer Satisfaction, Tourism, Banquets, Budgets, Sales Management, Process Scheduler, Forecasting, Resorts, New Business Development, Social Media, Hotel Booking, Front Office, Social Media Marketing, Public Relations, Rooms Division, Contract Negotiation, Property Management..., Catering, Hiring, Restaurants, Food, Pre-opening, Meeting Planning, Training, Inventory Management, Trade Shows, Income Statement, Purchasing
Education
Bryant and Stratton College
Computer Programming/Accounting
UpToDate April 2013 - Present
Q1 Labs Inc, an IBM Company January 2012 - March 2013
Q1 Labs Inc May 2011 - January 2012
Q1 Labs February 2010 - May 2011
Busa Wine & Spirits November 2009 - June 2010
FairPoint Communications June 2009 - September 2009
Bentley University August 2006 - May 2009
Hannaford Inc June 2006 - January 2008
Skills
Account Reconciliation, Finance, Microsoft Excel, Outlook, Financial Reporting, Microsoft Word, PowerPoint, General Ledger, Budgets, Leadership, Analytics, Security, Enterprise Software, Program Management, Process Improvement, Analysis, Business Strategy, Accounts Payable, Variance Analysis, Concur, Microsoft Dynamics, FRx Report Writer, Operating Budgets, Expense Budget..., Pivot Tables, Great Plains Software, Management, Grant Reviewing, Salesforce.com, Lotus Notes, Sports, Accounting
Education
Bentley University 2006 — 2010
Bachelor of Science, Economics-Finance and Liberal Studies with Health Industry Concentration
Bentley University 2006 — 2010
Economics-Finance
Aviso, Inc September 2015 - Present
Lucidworks October 2014 - August 2015
LucidWorks May 2014 - October 2014
Raptis Rare Books April 2012 - June 2014
Sun Life Financial December 2013 - May 2014
Sun Life Financial July 2013 - December 2013
FairPoint Communications November 2012 - March 2013
UPS December 2010 - May 2012
UPS September 2009 - November 2010
Marquis Jet March 2008 - May 2009
Skills
Business Development, Sales, Competitive Analysis, CRM, Management, Sales Process, Entrepreneurship, Business Strategy, New Business Development, Public Speaking, Marketing, Logistics, Big Data, Supply Chain Management, Enterprise Software, Hadoop, Negotiation, Microsoft Office, Consultative Selling, Network Optimization, Solr, Concussions, Antiques, Start-up Ventures, Adobe Creative Suite, Lucene, Entrepreneurship..., SWOT analysis, Financial Analysis, Enterprise Search, Sales Conversion, Business Analysis, Process Consulting, Selling, Leadership, Social Media, Modeling, Start-ups
Education
Babson College 2007 — 2009
Bachelor of Science Degree
Westfield State University 2005 — 2007
FairPoint Communications August 2013 - Present
Lowe's Home Improvement July 2010 - June 2013
Lowe's Home Improvement January 2006 - July 2010
Lowe's Home Improvement 2003 - 2006
Lowe's Home Improvement 2000 - 2003
Lowe's Home Improvement 1997 - 2000
Meadows Mills, Inc. 1995 - 1997
Skills
Cash Management, Income Statement, Profit, Forecasting, Retail
Education
Appalachian State University 1993 — 1995
Master of Business Administration (M.B.A.), Finance, General
UNC Chapel Hill 1987 — 1991
Bachelor of Arts (B.A.), Economics
Central Vermont Humane Society August 2015 - Present
Town of Middlesex July 2013 - Present
Central Vermont Humane Society November 2011 - August 2015
FairPoint Communications April 2008 - August 2015
Vermont Mountaineers July 2001 - December 2011
Verizon November 1982 - March 2008
Skills
Telecommunications, Call Center, Sales Management, DSL, Broadband, Customer Relations, Customer Service, Product Management, Sales Process, Team Building, Problem Solving, Sales Support, Sales Operations, Call Centers, Public Speaking, Leadership, Program Management, Nonprofits, Management, Community Outreach, Strategic Planning, Event Planning, Research, Microsoft Office
Education
Long Island University-Seamester Program 1981 — 1981
Colby College 1979 — 1981
Champlain College
Accounting
Costco Wholesale August 2015 - Present
Stafford Creek Consulting January 2011 - Present
Noel Communications, Inc. August 2014 - July 2015
KPMG Australia July 2013 - July 2014
KPMG February 2012 - June 2013
FairPoint Communications December 2002 - January 2011
Skills
Product Marketing, Marketing Strategy, Project Management, Telecommunications, Business Strategy, Strategic Planning, Product Development, Strategy, Product Management
Education
Central Washington University 1998 — 2003
Bachelor of Science (B.S.), Marketing
FairPoint Communications October 2013 - Present
Dyn Inc May 2012 - October 2013
K-Motion Interactive October 2010 - May 2011
NHTI January 2010 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, VPN, TCP/IP, System Administration, SQL, Java, Unix
Education
NHTI 2009 — 2012
Associates, Information Technology
White Mountains Community College 2008 — 2009
IDEXX Laboratories March 2014 - Present
FairPoint Communications April 2008 - March 2014
Orchard Ridge 2004 - 2009
Verizon Enterprise Solutions 2000 - 2003
Skills
Telecommunications, Strategy, Managed Services, Direct Sales, Management, Sales Operations, Strategic Planning, Leadership, Unified Communications, Business Analysis, Salesforce.com, Account Management, VoIP, Project Management, Sales Process
Education
Babson College - Franklin W. Olin Graduate School of Business 1994 — 1997
MBA
Bentley University 1985 — 1989
BS, Finance
Pinette Business Solutions LLC September 2014 - Present
Core Competencies LLC December 2012 - August 2014
FairPoint Communications August 2010 - November 2012
FairPoint Communications 2010 - 2010
FairPoint Communications 2008 - 2010
Verizon 2003 - 2008
Verizon 2001 - 2003
Verizon 1997 - 2001
Skills
Healthcare Compliance, Healthcare, Healthcare Management, Health Insurance, Health Education, Affordable Care Act, Life Insurance, Insurance, Term Life Insurance, Telemedicine, Ancillary Benefits, Critical Illness, Dental Insurance, Vision Insurance, Accident Benefits, Training, Strategic Planning, Human Resources, Customer Service, Management, Leadership, Product Management, Business Development, Team Building, Telecommunications, Labor Relations, Vendor Management, Networking, Process Improvement, Budgets, Troubleshooting, VoIP, Marketing Management, Negotiation, Analysis, Start-ups, Sales, Testing, Manufacturing, Project Management, Team Leadership, Inventory Management, Contract Negotiation, Change Management
Education
American Intercontinental University
Master, Human Resource Management
Castleton University
Colorado Technical University
Bachelor, Business Management
Cornell University
HR Directors Certification, Human Resource Management
FairPoint Communications
Skills
Telecommunications
Education
Champlain College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
FairPoint Communications May 2015 - Present
FairPoint Communications August 2012 - April 2015
Verizon February 2004 - December 2009
Verizon October 2000 - February 2004
Bell Atlantic May 1996 - September 2000
NYNEX April 1995 - April 1996
James & Leonard Engineers, P.C. August 1990 - March 1995
Skills
Microsoft Office, Project Management, Project Planning, Telecommunications, Program Management, Architecture, Strategic Planning, Team Leadership, Microsoft Excel, PowerPoint, Team Building, Microsoft Word, Business Continuity..., Emergency Management, Leadership, Government, Wireless, Disaster Recovery, Process Improvement, Crisis Management, Vendor Management, Business Continuity, Management, Analysis, Cross-functional Team..., Project Coordination, Radio, Negotiation, Crisis Communications
Education
Boston University 2015 — 2017
Master of Science (M.S.), Business Continuity, Security & Risk Management
Korean Language Center of New York 1997 — 2001
Non-Degree, Korean Language
The University of the Arts 1985 — 1989
Bachelor of Science, Architecture
Snyder's-Lance, Inc. June 2010 - Present
FairPoint Communications October 1999 - May 2010
Risk & Insurance Management Society (RIMS) January 2002 - January 2010
Coltec Industries August 1997 - September 1999
Havatampa September 1994 - June 1997
Education
Appalachian State University 1992 — 1994
BSBA, Risk & Insurance
M/A-COM Technology Solutions April 2012 - Present
FusionStorm August 2011 - April 2012
FairPoint Communications October 2007 - August 2011
TD Bank November 1998 - October 2007
Crestar Bank January 1997 - November 1998
Anchor Savings Bank October 1992 - January 1997
Midlantic National Bank January 1989 - October 1992
Deloitte & Touche LLP January 1986 - January 1989
KPMG August 1981 - January 1986
Skills
Corporate Tax, Tax, International Tax, Transfer Pricing, FIN 48, FAS 5, SOX 404, Tax Accounting, Accounting, Income Tax, Sarbanes-Oxley Act, SEC filings, Financial Reporting, Tax Research, FAS109, Mergers & Acquisitions, Tax Advisory, Auditing, Sales Tax, Corporate Finance, Finance, Cash Flow, CPA, US GAAP, GAAP, Revenue Recognition, Tax Preparation, SEC Filings
Education
Pace University - Lubin School of Business 1981 — 1983
MBA, Taxation
Calvin College 1977 — 1981
Bachelor of Arts, Accounting
APAC Customer Services July 2010 - Present
APAC Customer Services July 2010 - Present
FairPoint Communications July 2010 - September 2011
Hannafords September 2007 - April 2010
Aramarc November 2009 - February 2010
General sanitation cleaning December 2006 - January 2009
General sanitation cleaning May 2007 - September 2007
Central New York Eye Center September 2006 - December 2006
TLC Laser Eye Centers June 2005 - September 2006
TLC Laser Eye Centers June 2002 - September 2006
Education
Berkeley College-New York 2001 — 2002
Intensive Secretarial and Computers
Berkeley College
Newtown High School
COLORWORKS January 2005 - Present
Mighty Distributing System of America March 2004 - February 2006
PROQUEST BUSINESS SOLUTIONS (FORMERLY BELL + HOWELL) January 2001 - January 2003
OEConnection 2002 - 2003
MotorcycleWorld.com January 2001 - January 2002
FairPoint Communications January 2000 - January 2001
Curtis Industries January 1999 - January 2000
Skills
Sales, Sales Operations, Marketing, Selling, Training, Marketing Strategy, Product Development, Business Planning, Pricing, Trade Shows, Automotive, Time Management, New Business Development, Team Building, Account Management, Strategic Planning, Sales Management, B2B, Leadership, Recruiting, Competitive Analysis
Education
Bowling Green State University 1994 — 1999
BAS, Interpersonal Communications, Marketing
Hondros College
Bachelor of Arts, Life and Health Insurance; Interpersonal Communications; Marketing
FairPoint Communications January 2011 - Present
Skills
Telecommunications, Management, Selling, Call Centers, Solution Selling, Technical Writing, Construction, Co-location, Telephony, Music Production, Drums, Quality Assurance, Team Leadership, Leadership, VOIP, Sales Operations, Contract Negotiation, Managed Services, Customer Service, Strategic Partnerships, Territory Penetration, Lead Generation, Cross-functional Team..., Direct Sales, Salesforce.com, VoIP, Sales
Education
Berklee College of Music 2012 — 2014
Music Business
Hill College 2010 — 2012
Fire Fighting / EMT Basic
FairPoint Communications May 2012 - Present
Silverleaf Resorts March 2011 - July 2012
TONI&GUY 2010 - 2011
L & W Wood Flooring 2005 - 2010
Skills
Salesforce.com, Sales Process, Marketing, Sales & Marketing..., Sales Management, Consultative Sales..., Strategic Consulting, Contract Negotiation, Siebel, Marketing Communications, Hosted Services, Cisco VoIP, Management, Metaswitch, SIP Trunking, Sales Presentations, Direct Sales, Cold Calling, Lead Generation, Solution Selling, Customer Retention, Sales Operations, Strategic Partnerships, Selling, Inside Sales, CRM, B2B, Managed Services, Call Centers, Customer Acquisition, Product Marketing, Trade Shows, Outside Sales, Customer Satisfaction, Account Management, Sales, Telecommunications, Unified Communications, Channel Partners, Customer Experience, Direct Marketing, Professional Services, SaaS, Competitive Analysis, Telephony, Channel Sales, B2B Marketing, Cloud Computing, Networking, Market Planning
Education
MCLA 2005 — 2007
Music Theory and Composition
Berkshire Community College 2002 — 2004
Core Studies
Berklee College of Music
Music Production & Engineering, Music
Toni & Guy Hairdressing Academy-Carrollton 2010 — 2011
Cosmetology, Hair Styling/Stylist and Hair Design, Honors
BeautiControl August 2013 - Present
Taboo Essentials August 2012 - Present
FairPoint Communications April 2008 - May 2013
Verizon March 2000 - April 2008
Education
Beal College 2006 — 2015
Associate of Science (AS), Accounting
Brocton Central School District August 2012 - Present
FairPoint Communications June 2010 - August 2012
Clarion Hotel & Conference Center 1998 - 2008
Skills
Telecommunications, Managed Services, Call Centers, Direct Sales, Telephony, Account Management, Customer Service, Hospitality Management, Portrait Photography, Accounting
Education
Bryant and Stratton College 2010 — 2013
Associate of Arts and Sciences (AAS), Accounting
Pro Tel Communications September 2014 - Present
LL Bean September 2012 - February 2013
FairPoint Communications 2009 - 2011
IDEXX Laboratories March 2006 - September 2008
American Skiing Company 2001 - 2005
AT&T May 1995 - September 2000
Skills
Telecommunications, Project Management, VoIP, Management, Materials Management, MPLS, Implementation..., Contract Management, Vendor Management, Customer Service, Microsoft Office, Contract Negotiation, Purchasing, Cellular Communications
Education
University of Southern Maine 1987 — 1991
Business Administration, University of Southern Maine
Central Maine Community College
Certificate CCNA
University of Southern Maine
Crtificate PMP
Philips July 2012 - Present
FairPoint Communications September 2010 - March 2012
Fidelity Investments July 2006 - February 2009
Fidelity Investments January 2005 - January 2006
Fidelity Investments May 1998 - July 2005
Concentra April 1996 - May 1998
FDIC January 1994 - April 1996
FDIC September 1992 - January 1994
Malden Trust 1985 - 1986
Skills
Business Analysis, Outsourcing, Technology Product..., IT Management, Time Management, SDLC, Cross-functional Team..., Process Improvement, Mentoring, Project Portfolio..., Certified Project..., Change Management, Resource Management, Technical Analysis, Team Building, Virtual Teams, Software Development, Software Implementation, Agile Project Management, Program Management, ITIL, MS Project, Project Management, IT Service Management, PMO
Education
Lesley University 1998 — 2001
MSM, Information Technology
Bentley University 1984 — 1988
BS/AS, Finance/Management
Massachusetts Institute of Technology (MIT) July 2013 - August 2013
Lucius Pitkin Inc August 2012 - May 2013
Champlain College Publishing Initiative September 2011 - May 2012
Champlain College September 2011 - May 2012
Champlain College September 2010 - May 2011
FairPoint Communications June 2010 - August 2010
Moss on the Moon October 2007 - December 2009
Loft Photography Studio April 2008 - August 2008
Skills
Creative Writing, Microsoft Office, Time Management, Publishing, Microsoft Excel, Datatel, Written Communication, PowerPoint, Facebook, Prezi, Editing, Blogging
Education
Champlain College 2007 — 2012
Bachelor of Science, Professional Writing
YMCA of Greater Charlotte May 2015 - Present
Freelance May 2014 - May 2015
FairPoint Communications September 2012 - April 2014
Wells Fargo June 2011 - September 2012
Premier, Inc. April 2005 - April 2011
Premier, Inc. 2000 - 2005
TIB, Inc. 1997 - 2000
United States Marine Corps February 1987 - March 1991
Skills
Digital Marketing, Web Design, Web, Web 2.0, Analytics, Requirements Analysis, Customer Engagement, Customer Experience, Customer Loyalty, Customer Insight, Social Media, Social Networking, Social Media Marketing, Social Marketing, Social Networking Sites, Product Management, Product Marketing, Project Planning, Brand Development, Brand Awareness, Corporate Branding, Brand Communication, Online Branding, Program Management, Marketing Strategy, Online Marketing, Email Marketing, Digital Strategy, Creative Strategy, Presentation Preparation, Group Presentations, Internet Strategy, Mobile Internet, Vendor Management, Web Analytics, E-commerce, Content Management, User Experience, Website Development, HTML, Web Content Management, Dreamweaver, Project Management, Budgets, Project Coordination, Cross-functional Team..., SharePoint, InfoPath, Collaboration, InfoPath Forms
Education
Western Governors University 2008 — 2010
MBA, Management and Strategy
Western Governors University 2007 — 2008
BS, Business - IT Management
East Tennessee State University 1998 — 1999
Computer Science
Appalachian State University 1996 — 1998
Accounting
Caldwell Community College and Technical Institute 1994 — 1996
Accounting
W.B. Saul H.S. 1983 — 1986
St. John the Baptist 1974 — 1982
Dartmouth Journal Services February 2013 - Present
FairPoint Communications June 2008 - February 2013
Verizon/FairPoint Communications 1995 - 2008
Calvary Christian School August 1989 - June 1995
Skills
Customer Service, Call Center, Training, Program Management, Management, Telecommunications, Customer Satisfaction, Team Leadership, Process Improvement, CRM, Team Building, T1, Account Management, Leadership, Time Management, Quality Assurance, Operations Management, Data Analysis, Customer Experience, Cross-functional Team..., Call Centers, Public Speaking, Project Management, Business Analysis, Software Documentation, Coaching, Customer Retention, Human Resources, Troubleshooting, Sales, Budgets, Vendor Management, Outlook, Direct Sales, Microsoft Office, Product Management, Strategic Planning, Public Relations, Microsoft Word, Marketing Strategy, Social Media, Advertising, Editing
Education
Champlain College 2007 — 2011
B.S., Business Management
Cal State University 1993 — 1994
M.A., Graduate Program in Elementary Education
Point Loma Nazarene University 1984 — 1988
B.A., Education
University of Vermont 2011 - 2013
Morgan Stanley Smith Barney August 2010 - August 2011
Bureau of Census February 2009 - August 2010
FairPoint Communications December 2007 - December 2008
Agency of Human Services, Vermont April 2007 - September 2007
Mulkin Automotive and Agency of Human Services for VT 2005 - 2007
IPA Management Consultants 2001 - 2005
IPA Management Consultants 2001 - 2005
Belenos 2001 - 2002
America One of Capital One May 1999 - February 2000
Skills
ERP, Technical Writing, Networking, Team Building, Strategic Partnerships, Finance, Cost Benefit, Process Improvement, Program Management, Project Management, SDLC, Agile Project Management, Agile Methodologies, Strategy, Leadership, Budgets, Training, Strategic Planning, Business Strategy, Management Consulting, Recruiting, Executive Management, Project Planning, Telecommunications, Team Leadership, Cross-functional Team..., Vendor Management, PMP, CRM, Business Process..., Start-ups, Management, Business Analysis
Education
Carnegie Mellon University - Tepper School of Business 1992 — 1994
MBA, Marketing, Finance, Economics
United States Naval Academy 1967 — 1971
BS, Analytical Management
Carolinas Healthcare System September 2012 - Present
FairPoint Communications February 1997 - December 2011
FairPoint Communications, Inc February 1997 - December 2011
Laird Industries, Inc June 1985 - August 1996
Education
Central Piedmont Community College 1982 — 1984
Business
OLYMPIC HIGH SCHOOL
AICPCU/INSURANCE INSTITUTE OF AMERICA
Peak 10 September 2013 - Present
FairPoint Communications September 2012 - September 2013
paper blossom marketing March 2010 - December 2012
BerkleyMarketing January 2005 - March 2010
TMP Worldwide June 2002 - December 2004
TMP Worldwide July 2000 - June 2002
Skills
Media Planning, Advertising, Market Planning, Event Management, PowerPoint, Strategic Planning, Budgeting, Social Media Strategist, Budgets, Management, Social Media Marketing, SEO, Sales, Email Marketing, Online Advertising, Direct Marketing, Social Media, Marketing, Digital Marketing, Social Media Measurement, New Business Development, Facebook, Marketing Communications, Marketing Strategy, Lead Generation, Integrated Marketing, Leadership
Education
Clemson University 1995 — 1999
Bachelor of Science, Marketing
Clemson University 1995 — 1999
Bachelor of Science (B.S.), Marketing
Wachovia, A Wells Fargo Company July 2008 - Present
Fred Pryor/Career Tracks 2012 - 2012
Wells Fargo 2009 - 2011
Wells Faro, WBR CI&A 2009 - 2011
FairPoint Communications April 2007 - July 2008
Wachovia Bank June 1993 - April 2007
Education
Central Cabarrus High School 1973 — 1977
Central Piedmont Community College
Certification, Medical Office Assistant
FairPoint Communications September 2014 - Present
Ricoh Americas Corporation March 2013 - September 2014
Ricoh Americas Corporation 2013 - 2014
Lang Mclaughry Spera 2001 - March 2013
Lang McLaughry Spera, Burlington Vermont September 1995 - March 2013
Network Services Corporation 1991 - 1994
Skills
Selling, Salesforce.com, CRM, Sales Process, Relationship Management, Real Estate, Negotiation, Sales, Referrals, Management, Seller Representation, Forecasting, Sales Operations, Marketing, Contract Negotiation, Customer Service
Education
Castleton State College 1988 — 1991
Bachelors Degree, Business Management
Champlain College 1986 — 1988
Associate, Business
salesforce.com January 2014 - Present
Oracle June 2010 - January 2014
FairPoint Communications June 2008 - June 2010
PAREXEL Pharmaceutical Research January 2008 - April 2008
Cubist Pharmaceuticals July 2007 - January 2008
Amulet Development Corp October 1999 - May 2001
Columbia TriStar International Home Video 1992 - 1999
Skills
Enterprise Software, Oracle, Databases, SQL, Cloud Computing, SaaS, Program Management, Data Warehousing, Business Intelligence, Integration, Unix, Database Administration, CRM, System Administration, Enterprise Architecture, Project Management, Salesforce.com, Oracle E-Business Suite, Disaster Recovery, Requirements Analysis, Solution Selling, PL/SQL, ERP, Management, Oracle SQL, Database Admin, Account Management, Strategy, Consulting, XML, High Availability, Technical Education, Professional Mentoring
Education
Oracle University 2010 — 2010
OCA, Database Administration
California State University-Northridge 1994 — 1997
BS, Pre - Med / Biology w/ Minor in Chem
FairPoint Communications July 2015 - Present
FairPoint Communications August 2008 - Present
Bell Atlantic / Verizon 1996 - August 2008
Skills
Telecommunications, Call Centers, Team Leadership, Customer Service..., Coaching, Customer Service..., Sales Management, Customer Satisfaction, Broadband, Public Speaking, DSL, Microsoft Office, Siebel, Public Relations, VoIP, Sales, Wireless, Managed Services, Ethernet, MPLS, IP, Telephony, Account Management, Management, Customer Retention, Customer Service, Direct Sales, Team Building
Education
Champlain College 2013 — 2016
Bachelor's degree, Integrated Business
Champlain College 1992 — 1994
Associate of Science (A.S.)
The Cypress of Charlotte January 2015 - Present
HealthSouth October 2013 - January 2015
Mecklenburg Healthcare Center April 2013 - October 2013
Capital Healthcare Solutions August 2011 - April 2012
Cirrus Medical March 2008 - May 2011
King's College 2007 - 2008
Fairpoint Communications June 2007 - December 2007
Cirrus Medical Staffing 2006 - 2006
Nielsen Media Research January 2004 - November 2005
Skills
Employee Relations, Recruiting, Human Resources, Interviews, Temporary Placement, Management, HRIS, Applicant Tracking..., Onboarding, Technical Recruiting, Policy, Talent Acquisition, New Hire Orientations, Healthcare, Personnel Management, Leadership, Sales, Screening, Employee Training, Employee Benefits, Benefits Administration, Sourcing, Employee Engagement, Hiring, Background Checks, Training, Internet Recruiting, Temporary Staffing, College Recruiting, Talent Management, Staffing Services, Contract Recruitment, Performance Management, Leadership Development, Job Fairs, Deferred Compensation, Coaching, Workers Compensation, FMLA, Resume Writing, Screening Resumes, HR Consulting, Succession Planning, Staff Retention, Workforce Planning, JHC, Organizational..., Team Building, Employment Law
Education
Columbia Southern University 2010 — 2012
MBA, Human Resources Management
Central Piedmont Community College 2007 — 2007
Certificate, Human Resources Generalist
Winthrop University 2001 — 2005
BA, Psychology
Vermont Magazine February 2010 - February 2011
FairPoint Communications February 2009 - February 2010
Rutland Regional Medical Center 2004 - 2008
Rutland Regional Medical Center January 2001 - January 2004
IKON Office Solutions January 1996 - January 1999
Audio Amateur Publications January 1993 - January 1996
Connell Communications January 1989 - January 1993
Skills
Healthcare, Hospitals, Nursing, ACLS, Surgery, Customer Service, Medical Terminology, Cpr Certified, Public Speaking, Leadership, Strategic Planning, Medicine, Microsoft Office, HIPAA, Microsoft Word, Microsoft Excel, Team Building
Education
Castleton State College 1989 — 1991
Associates Degree, Nursing
University of New Hampshire at 1982 — 1986
of, liberal arts classes
University of Vermont
BSN
Key West Paddle Board Company January 2014 - Present
Lower Keys Medical Center August 2014 - March 2015
Cumberland County Government June 2005 - August 2014
Mid-Maine Communications January 2002 - December 2002
FairPoint Communications April 2000 - December 2001
Winstar Communications 1997 - 1998
Ziplink, LLC 1995 - 1996
WorldCom 1993 - 1996
Skills
Social Media, Web Design, Photoshop, Video Production, Video Editing, Adobe Creative Suite, Social Media Marketing, Facebook, Digital Marketing, Graphic Design, Telecommunications, Social Networking, CSS, Marketing Strategy, Dreamweaver, Public Speaking, Microsoft Office, Marketing, Illustrator, Customer Service, Photography, Digital Media, Management, Creative Writing, Editing
Education
Maine College of Art 2010 — 2010
Illustrator CS5 Class
VTEC 2005 — 2010
Certificates, Software Training
New Horizons 2008 — 2009
Certificates, Web Design Software
Cambridge College 1997 — 1999
Organizational Psychology
University of Southern Maine - School of Business 1990 — 1993
Associates, Business Management
FairPoint Communications October 2009 - Present
Level 3 July 2007 - June 2008
Level 3 Communications February 2007 - July 2007
TelCove August 2002 - February 2007
TelCove September 1999 - August 2002
TelCove January 1998 - September 1999
TelCove February 1993 - January 1998
Skills
Managed Services, Telecommunications, MPLS, Management, Wireless, Telephony, Vendor Management, IP, Customer Service, VoIP
Education
Cazenovia College
Advertising Design
Dell January 2014 - Present
Seventh Method March 2010 - January 2014
OpenSymmetry April 2010 - December 2013
RunTex May 1993 - February 2010
RunFAR 2004 - 2008
FairPoint Communications 2000 - 2001
Reebok 1998 - 1998
Skills
Crystal Reports, Microsoft SQL Server, Business Objects, Callidus, Oracle SQL Developer, Crystal Xcelsius 2008, Actuate Reporting, Group Training, WordPress, phpMyAdmin, PHP, VBScript, Dreamweaver, Custom CMS Development, Photoshop, Flash Animation, Event Management, Sales Presentations, Public Speaking, Grassroots Marketing, Business Intelligence, Management, CSS, Oracle, Web Development, MySQL, Marketing, XML, Google Analytics, Program Management, SaaS, Professional Services, Enterprise Software, Data Warehousing, Data Integration, E-commerce, Analytics
Education
The University of Texas at Austin 1994 — 1995
BA, Anthropology
Austin Community College 1991 — 1993
AA, Government
Stephen F. Austin State University 1990 — 1991
Siena Engineering Group July 2014 - March 2015
Complete Staffing Solutions December 2013 - January 2014
Aerotek January 2013 - February 2013
Fairpoint Communications September 2008 - February 2011
Blue Jay Recording January 2008 - July 2008
Drumlin Downe Studios December 2006 - September 2007
Skills
Team Leadership, Audio Engineering, Audio Editing, Telecommunications, Access, Java, JavaScript, Visual C#, CSS, HTML, Microsoft Office, Information Technology, Information Systems, Network Administration, Troubleshooting, Ruby, Python, Linux System...
Education
Southern New Hampshire University 2011 — 2013
Associate of Science (A.S.), Computer Information Technology, 3.4
Berklee College of Music 2006 — 2008
Master Certificate Program, Music Production & Technology
Herman & Whiteaker, LLC September 2013 - Present
Karen Brinkmann PLLC September 2011 - September 2013
FairPoint Communications July 2006 - September 2011
USTelecom May 2002 - July 2006
Mintz Levin July 2000 - May 2002
Bennet & Bennet, PLLC January 1999 - June 2000
MCI March 1997 - January 1999
Bureau of National Affairs September 1996 - March 1997
Western Reserve Life March 1996 - August 1996
Uiterwyk & Associates October 1994 - March 1996
Education
George Mason University School of Law 1990 — 1994
JD, Law
Randolph College 1982 — 1986
B.A., International Relations, French
American University
AT&T August 2014 - Present
AT&T March 2001 - Present
FairPoint Communications April 2000 - December 2000
Weblink Wireless Communications September 1997 - April 2000
Skills
Call Centers, Project Management, Troubleshooting, Process Improvement, Telecommunications, Customer Service, Team Building, Customer Experience, Customer Retention, Switches, Customer Satisfaction, Escalation Resolution, Account Management, Team Leadership, Wireless, Forecasting, Facilitation, Technical Support, VoIP, Computer Network..., Escalations Management, Document Management, Vendor Management, Sales, Metrics, Pivot Tables, DSL, LAN-WAN, IP, Routers
Education
American InterContinental University 2009 — 2010
Master of Education (MEd), Instructional Technology
Southern University and Agricultural and Mechanical College at Baton Rouge 1991 — 1995
Bachelor of Science (BS), Business Management
MetLife July 2011 - Present
FairPoint Communications June 2010 - August 2011
MetLife February 2009 - June 2010
Verizon November 2006 - November 2008
Verizon November 2004 - November 2006
Verizon November 2001 - November 2004
Verizon November 1996 - November 2001
Verizon September 1994 - November 1996
Skills
Process Improvement, Team Building, Program Management, Vendor Management, Customer Service, Performance Management, Team Leadership, Vendor Relations, Management, Telecommunications, Strategy, Leadership, Contract Negotiation, Analysis, Business Analysis, Operations Management, Training, Cross-functional Team..., Business Process, Strategic Planning, Procurement, Budgets, Business Planning
Education
Villanova University 2011 — 2011
Project Management Certification, Information Technology Project Management
Babson College - Franklin W. Olin Graduate School of Business 1999 — 2004
MBA, Business Administration
Colby College 1987 — 1992
BA, Business Administration
BCBSNC March 2013 - Present
State Farm Agent April 2012 - March 2013
State Farm Insurance May 2010 - August 2011
FairPoint Communications January 2009 - April 2010
Skills
Insurance, Property & Casualty..., Commercial Insurance, Underwriting, Workers Compensation, Liability, Risk Management, Life Insurance, General Insurance, Marketing, Health Insurance, Fixed Annuities
Education
Appalachian State University 2005 — 2008
BSBA, Finance and Banking
Appalachian State University 2005 — 2008
BSBA, Risk Management and Insurance
Planned Parenthood of Northern New England June 2014 - Present
Helen Keller International September 2012 - November 2012
FairPoint Communications June 2012 - August 2012
Minority Health Program, Public Health Division August 2011 - January 2012
Partners for Rural Health in the Dominican Republic January 2011 - January 2011
Skills
Microsoft Office, Microsoft Excel, Research, Event Planning, Public Speaking, Data Analysis, Social Media Marketing, Community Outreach, Social Media, PowerPoint, Fundraising, Social Networking, Spanish, SPSS, Facebook, Editing, Customer Service, Nonprofits, Microsoft Word
Education
Colby College 2007 — 2011
Bachelor of Arts (B.A.), Science, Technology and Society and Spanish
Roman Enterprises, LLC DBA - The Telecom Pros February 2013 - Present
Star2Star Communications, LLC August 2013 - April 2015
Falcon Communications Solutions, Inc. February 2013 - August 2013
Cox Business October 2010 - January 2013
Cox Communications October 2010 - March 2012
FairPoint Communications February 2009 - April 2010
Comcast Cable March 2005 - June 2008
Got Ink 4U March 2001 - March 2004
Skills
Sales Management, Telecommunications, Solution Selling, Direct Sales, Customer Service, Sales, Selling, Management, New Business Development, VoIP, Account Management, Team Building, Business Planning, SaaS, Call Centers, Customer Retention, Vendor Management, Training, Business Development, Team Leadership, Networking, Product Management, Cold Calling, Marketing, Contract Negotiation, Cloud Computing, Leadership, B2B, Sales Process, Customer Experience, MPLS, Broadband, Telephony, Co-location, Managed Services, Unified Communications, SIP Trunking, Sales Presentations, Coaching, Strategic Partnerships, CRM, Professional Services, Sales Operations, Cross-functional Team..., Wireless, Security, Enterprise Software, Channel Partners, Cisco Technologies
Education
Ashford University 2008 — 2010
BA, Business Organizational Management
Georgia Military College-Milledgeville Campus 1996 — 1997
Logistics Management
FairPoint Communications September 2010 - September 2011
Verizon 2004 - 2010
Verizon 2004 - 2006
Verizon 2000 - 2004
Verizon 2003 - 2003
Verizon Yellow Pages 1999 - 2000
Skills
Strategy, Project Management, Telecommunications, Program Management
Education
Boston University 2002 — 2005
Master of Science, Telecommunication
Colby Sawyer College 1993 — 1999
Bachelor of Arts, Psychology
Earthlink Business November 2005 - Present
NuVox Communications February 2002 - November 2005
FairPoint Communications November 2000 - February 2002
US LEC 1999 - 2000
MCI 1996 - 1998
Skills
Contract Negotiations, Vendor Management, Financial Analysis, Staff Development, Dispute Resolution, Telecommunications, Contract Negotiation, Billing, Account Management, Vendor Relations, Budgeting, Management, Managed Services
Education
University of California, Berkeley 2013 — 2014
Project Management
Vanderbilt University - Owen Graduate School of Management 2006 — 2008
Exec Dev, Business
University of Denver 1996 — 1999
Masters, Technology Management and Telecommunications
Austin Peay State University 1980 — 1984
B.S., Liberal Arts
The Bank of Greene County May 2014 - Present
The Bank of Greene County April 2013 - May 2014
The Bank of Greene County June 2012 - April 2013
The Bank of Greene County May 2011 - June 2012
The Bank of Greene County November 2009 - May 2011
JEM Woodworking March 2008 - November 2009
Fairpoint Communications November 2004 - February 2008
Fairpoint Communications February 2000 - November 2004
Skills
Computer Hardware, Technical Support, CompTIA Network+, Troubleshooting, Help Desk Support, CompTIA Network+..., TCP/IP, Computer Security, Programming, Active Directory, CompTIA A+ Certified, Network Design, Critical Thinking, MySQL, Network Engineering, CompTIA A+, Microsoft Exchange, VMware ESX, VMware vSphere, Cisco UCS, Cisco IOS, Cacti, PHP, PhpMyAdmin, HTML, JavaScript, CSS, SNMP, Windows 7, Windows Server, DNS, DHCP, SMTP, FTP, Linux
Education
Bryant & Stratton College 2001 — 2001
AS, Information Technology
FairPoint Communications July 2012 - Present
Sandusky Radio Seattle (KQMV-FM, KRWM-FM, KWJZ-FM, KIXI-AM, KKNW-AM) June 2011 - September 2011
Central Washington University June 2009 - June 2011
Skills
Facebook, Event Planning, Social Media, Press Releases, Public Relations, Public Speaking, Social Networking, Event Management, PowerPoint, Blogging, Research, Editing, Social Media Marketing, Microsoft Office, Marketing Communications
Education
Central Washington University 2007 — 2012
Bachelor of Arts (BA), Public relations
Peninsula High School 2003 — 2007
Softworld July 2015 - Present
Rudolph Technologies January 2014 - November 2014
NextEra Energy Resources February 2013 - July 2013
Azores Corp May 2012 - November 2012
Self-Employed March 2012 - June 2012
Compliance Technologies International, LLP August 2011 - March 2012
Currently Seeking a New Opportunity April 2011 - August 2011
Bottomline Technologies August 2010 - April 2011
FairPoint Communications November 2008 - May 2009
Fujitsu Consulting 2008 - May 2009
Skills
Project Management, Team Building, Budgets, SDLC, Business Analysis, Waterfall, Process Improvement, Quality Assurance, Agile Methodologies, Software Project..., Business Requirements, Program Management, Management, Cross-functional Team..., CRM, Testing, PMP, Software Quality..., Six Sigma
Education
Boson University 1999 — 2003
Master's degree, Administrative Studies
Boston University 1999 — 2003
MS, Administrative Science
Currently Unemployed September 2012 - Present
FiberLight, LLC April 2005 - September 2012
KMC Telecommunications October 2003 - April 2005
Xspedius Communications November 2000 - April 2003
FairPoint Communications 2000 - 2000
ALLTEL Communications 1996 - 2000
Skills
Microsoft Office, Contract Negotiation, Corporate Governance, Regulatory Affairs, Telecommunications Law, Critical Thinking, Analysis, Legal Compliance, Operating Agreements, General Legal, Business Transactions, Non-compete Agreements, Business Formation, Non-disclosure..., General Corporate..., Human Resources, Employment Law, Corporate Law, Negotiation, Dispute Resolution, Contract Management, Intellectual Property, Privacy Law, Mergers, Legal Writing, Executive Management, Real Estate, Strategic Planning, Telecommunications, Licensing, Start-ups, Due Diligence, Joint Ventures, Risk Management, Business Strategy, Government, Litigation Management, Business Development, Policy, Business Planning, Mergers & Acquisitions, Administrative Law, Public Policy, Arbitration, Legal Issues, Management, Leadership, Litigation, Customer Service
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 1994 — 1996
JD, Law
University of Arkansas School of Law, Fayetteville 1993 — 1994
JD, Law
Hendrix College 1989 — 1993
BA, History
Birkbeck, U. of London 1991 — 1992
BA, History, English
Wilbur D. Mills High School 1987 — 1989
High School Diploma, College prep classes
FairPoint Communications November 2009 - Present
Skills
Call Centers, Customer Experience, Telecommunications, Customer Retention, Wireless, Microsoft Word, Customer Service, Networking, Teamwork, Customer Satisfaction
Education
Central Washington University 2004 — 2009
Bachelor of Science in Recreation and Tourism, Tourism and Travel Services Management
Goodman Networks August 2015 - Present
VTel Wireless January 2015 - July 2015
AFL August 2014 - January 2015
MATRIX Resources September 2013 - April 2014
Sovernet Fiber Corp January 2011 - July 2013
Fairpoint Communications December 2007 - April 2009
Goodman Networks October 2007 - December 2007
Mountain Limited Inc. February 2006 - December 2007
Utility Consultants Inc. August 2004 - August 2005
Verizon June 1987 - November 2003
Skills
Telecommunications, Engineering, Team Building, Problem Solving, Contract Negotiation, Process Improvement, Customer Relations, Team Leadership, Microsoft Office, Customer Service, Troubleshooting, Negotiation, Excel, Visio, Word, PowerPoint, Access, Network Design, DWDM, Project Planning, Microsoft Excel, MS Project, Project Management, Program Management, Management, Ethernet, Microsoft Word, Wireless
Education
New Horizons Computer Learning Center 2010 — 2010
Certificate, Project Management Professional
New Horizons Computer Learning Center 2010 — 2010
Microsoft Office 2007
Boston University 2004 — 2004
Cerificate, Project Management
University of New Hampshire-Manchester 1984 — 1986
Bachelor's Degree, Business Management, 3.45
Manchester School District July 2015 - Present
FairPoint Communications November 2007 - July 2015
Verizon November 1999 - November 2007
Education
Anna Maria College 2004 — 2006
Master of Education (M.Ed.), Elementary Education and Teaching
Worcester State University 1996 — 1999
Bachelor of Arts (B.A.), Communication, General
FairPoint Communications February 2015 - Present
Shalom House October 2014 - November 2014
Unum February 2014 - October 2014
Nezinscott Farm and Cafe August 2013 - December 2013
Chico's FAS Inc. November 2011 - October 2013
Verizon January 2003 - March 2010
Verizon September 2001 - January 2003
Verizon December 1999 - September 2001
Verizon June 1993 - December 1999
Skills
HR Policies, Labor Relations, Sales Management, Team Leadership, Master Scheduling, Benefits Administration, Sales Compensation
Education
Assumption College 2011 — 2015
Bachelor of Science (BS), Social Sciences
Assumption College 1997 — 2011
Bachelor of science, Social Sciences
Frontier Communications December 2014 - Present
Frontier Communications September 2012 - November 2014
FairPoint Communications May 2012 - October 2012
FairPoint Communications August 2011 - May 2012
FairPoint Communications April 2008 - August 2011
QuadGraphics June 1999 - April 2008
Skills
Goal Oriented, Telecommunications, Management, Project Management, Leadership, Marketing, Advertising, Project Planning, Public Relations, Product Marketing, Marketing Management, Sales Management, Contract Negotiation, New Business Development, Training, Marketing Strategy, Account Management, Strategy
Education
Champlain College 2011 — 2015
MBA, Master of Business Administration, 4.0
State University of New York College at Plattsburgh 1999 — 2003
Bachelor of Science, Business Marketing
FairPoint Communications December 1994 - Present
Lamey Wellehan Shoes November 2014 - February 2015
L.L.Bean October 2006 - February 2015
Education
University of Southern Maine
Business/Corporate Communications
Champlain College 1997 — 1998
Certificate - Data Communications, Communication, General
Portland High School 1993 — 1994
High School, Calculus through USM
Rockland District High School 1991 — 1993
High School
Frontier Communications June 2014 - Present
Frontier Communications January 2013 - April 2015
Frontier Communications March 2012 - January 2013
FairPoint Communications November 2006 - February 2012
FairPoint Communications February 2004 - December 2006
Citizens Bank May 2003 - February 2004
Crossborder Development Corporation May 1999 - May 2003
Skills
Cross-functional Team..., Marketing Strategy, Marketing, Competitive Analysis, Market Research, Customer Retention, Product Development, Strategic Planning, Telecommunications, Salesforce.com, Leadership, Market Planning, Advertising, B2B Marketing, Sales, Solution Selling, Management, Business Planning, Mobile Devices, Project Management, Product Marketing, Strategic Partnerships, Product Management, Lead Generation, Marketing Management, Program Management, CRM, B2B
Education
Champlain College 2009 — 2011
MBA, Marketing
St. Bonaventure University
State University of New York College at Plattsburgh
Bachelors, Marketing
SymQuest Group August 2015 - Present
FairPoint Communications June 2000 - July 2015
Solar Barns July 1998 - August 1999
Keene Medical Products and Amcare Medical Services October 1995 - June 1997
Education
Champlain College 1992 — 1995
Associate of Science (A.S.), Respiratory Care Therapy/Therapist
Kittitas High School February 2013 - Present
FairPoint Communications July 2012 - Present
Sandusky Radio Seattle (KQMV-FM, KRWM-FM, KLCK-FM, KIXI-AM, KKNW-AM) June 2011 - September 2011
Central Washington University June 2009 - June 2011
Skills
Interpersonal..., People Management, Verbal De-escalation, Organization Skills, Sales, Telecommunications, Microsoft Office, Adobe Design Programs, Professional Ethics, Strategic Communications, Corporate Communications, Dreamweaver, Public Speaking, Public Relations, Sports Coaching, Leadership, CRM, Customer Relations, Customer Satisfaction, Customer Acquisition, Customer Retention, Written Communication, Copy Editing, AP Style, Typing, Critical Thinking, Situational Sales..., Multi-channel Marketing
Education
Central Washington University 2007 — 2012
Bachelor of Arts, Public Relations
Epiq Systems April 2014 - Present
CUNY School of Professional Studies March 2013 - Present
Deloitte January 2012 - November 2013
Cleary Gottlieb Steen & Hamilton LLP November 2002 - December 2011
MZA Events, Inc May 2002 - October 2002
UNICEF February 2001 - March 2002
FairPoint Communications September 2000 - January 2001
CompUSA September 1998 - August 2000
Skills
Computer Forensics, EnCase, Analysis, Forensic Analysis, OS X, Mac OS X, iPhone, iOS, Windows, Project Management, Management, Networking, Microsoft Office, Troubleshooting, Lotus Notes, Network Administration, Help Desk Support, Security
Education
City University of New York-John Jay College of Criminal Justice 2008 — 2011
Master's Degree, Forensic Computing
CUNY Baccalaureate Program at John Jay College 2006 — 2008
Bachelor's Degree, Computer Information Systems
University at Albany, SUNY 1995 — 1999
Computer Science
William Floyd High School 1991 — 1995
FairPoint Communications November 2009 - Present
Vertek December 2008 - November 2009
Realpage May 2006 - December 2008
Skills
Telecommunications, Troubleshooting, Databases, Customer Service, Data Entry, Process Improvement, VoIP, Business Analysis, Project Management, Team Leadership, Vendor Management, Software Documentation, Leadership, Management, Microsoft Office, Program Management
Education
Champlain College 2002 — 2006
FairPoint Communications June 2014 - Present
EarthLink Business January 2011 - June 2014
EarthLink Business September 2011 - December 2012
EarthLink Business February 2002 - September 2011
Lucent Technologies January 2001 - February 2002
CMGI April 1999 - January 2001
NaviPath / CMGI April 1999 - January 2001
Skills
MPLS, Cisco Technologies, VPN, WAN, VoIP, Switches, Managed Services, SIP, Telephony, Firewalls, Data Center, Frame Relay, IP, Telecommunications, Network Security, BGP, Cloud Computing, T1, Networking, Servers, VMware, ATM networks, Troubleshooting, Security, EIGRP, Routing Protocols
Education
Salem State College 1980 — 1986
Bachelor of Science
Clark University
MCSE, Information Technology
State of Maine July 2015 - Present
Chamberlin Edmonds December 2014 - May 2015
State of Maine March 2013 - November 2014
State of Maine November 2012 - March 2013
The Inn at Atlantic Heights June 2012 - November 2012
Lowe's Companies, Inc. November 2010 - November 2011
FairPoint Communications July 2008 - November 2010
Time Warner Cable December 2007 - August 2008
United States Postal Service June 2007 - October 2007
Verizon October 1996 - June 2007
Skills
Behavioral Health, Project Management, Customer Satisfaction, Medicaid Managed Care, Social Security..., Complex Systems, Siebel 7.x, Oracle Applications, Microsoft Office, Microsoft Excel, Telecommunications..., Telecommunications..., Telecommunications..., Telecommunications..., Public Relations, Call Centers, Customer Service, Administration, Spreadsheets
Education
Southern Maine Community College 2012 — 2012
Behavioral Health & Human Services, 3.7
Central Connecticut State University 1983 — 1986
Psychology
Govan Law Office December 2014 - Present
FairPoint Communications July 2014 - October 2014
Charles Group Consulting January 2014 - May 2014
Boston University Fitness and Recreation Center September 2011 - May 2014
Drummond Woodsum May 2013 - August 2013
U.S. House of Representatives January 2013 - May 2013
Skills
Policy Analysis, Community Outreach, Nonprofits, Research, Public Speaking, Public Policy, Leadership, PowerPoint, Microsoft Office, Microsoft Word, Data Analysis, International Relations, Politics, Social Media, Microsoft Excel, Press Releases, Facebook, Editing, Blogging, Media Relations, Legal Research, Legal Writing, Family Law, Financial Accounting, QuickBooks
Education
University of Maine School of Law 2015 — 2018
Juris Doctor (J.D.)
Boston University 2010 — 2014
Bachelor of Science (B.S.), Senior
Westbrook High School 2007 — 2010
4.0
FairPoint Communications August 2010 - Present
FairPoint Communications January 2008 - September 2010
Verizon January 2006 - January 2008
Verizon January 1997 - January 2006
BELL ATLANTIC January 1994 - January 1997
NYNEX January 1991 - January 1994
Skills
Telecommunications, Call Centers, Telephony, Managed Services, Troubleshooting, Vendor Management, Computer Network..., Training Delivery, Team Management, Team Building, Management, Customer Service, Customer Satisfaction, Operations Management, Process Improvement, Business Process, Project Planning, Strategic Planning, Corporate Communications, Team Leadership, Leadership, Networking, Training, Disaster Recovery, VoIP, Testing, Technical Support, Human Resources, Customer Experience, Coaching
Education
Champlain College 2012 — 2015
Master of Business Administration (MBA), Concentration in Information Technology, 3.975
Champlain College 2008 — 2012
Bachelor of Science (B.S.), Business Management, 3.819
Plastic & Hand Surgical Associates January 2014 - Present
Maine Medical Partners July 2013 - January 2014
Maine Medical Partners Surgical Care June 2011 - July 2013
KMA Human Resources Consulting, LLC January 2011 - June 2011
FairPoint Communications December 2007 - March 2009
Homesite Insurance October 2006 - October 2008
Plastic & Hand Surgical Associates 2003 - 2006
Homesite Insurance 1999 - 2003
Todays Staffing, a divison of CDI Corporation 1998 - 1999
CDI Corporation 1995 - 1998
Skills
Employee Relations, Performance Management, Onboarding, HR Policies, Recruiting, Human Resources, Employee Benefits, Applicant Tracking..., Benefits Administration, Employee Engagement, Employee Training, HRIS, Internet Recruiting, Interviews, New Hire Orientations, Personnel Management, Talent Management
Education
Arizona State University
Bachelor of Science (B.S.), Psychology/Business
FairPoint Communications 2008 - Present
Verizon 2006 - 2008
Verizon 2005 - 2006
Verizon 2004 - 2005
Skills
Call Center, Telecommunications, Customer Service, Team Building, Microsoft Excel, Sales, Microsoft Office, Call Centers, Social Media, Customer Satisfaction, PowerPoint, Leadership, Sales Management, Business Analysis, Process Improvement, Outlook, Team Leadership, Training, Windows, Cross-functional Team..., Account Management, Management, Project Planning, Microsoft Word, Project Management
Education
Champlain College 2009 — 2014
MBA, Business Administration
University of Vermont 1989 — 1994
Bachelors, Psychology, Art
FairPoint Communications January 2011 - Present
NCO Financial Systems January 2009 - January 2011
Food World August 2000 - January 2007
Skills
Telecommunications, Call Centers, Vendor Management, Process Improvement, Business Analysis, Project Management, Managed Services, Management, Financial Analysis
Education
Capella University 2014 — 2016
Master of Business Administration (M.B.A.)
Faulkner University 2012 — 2013
Bachelor of Business Administration (BBA)
Listen Up Español July 2015 - Present
FairPoint Communications October 2012 - July 2015
FairPoint Communications July 2010 - January 2013
FairPoint Communications April 2009 - July 2010
United Information Technologies August 2008 - 2009
Verizon April 2008 - August 2008
Verizon April 2007 - April 2008
Verizon Business February 2004 - April 2007
Verizon November 1999 - February 2004
Shaw's Supermarkets November 1990 - November 1999
Skills
Telecommunications, Solution Selling, VoIP, CRM, Sales Operations, Sales Process, Product Management, Selling, Managed Services, Co-location, Wireless, Management, Training, Call Centers, Direct Sales, MPLS, Unified Communications, Customer Service, Process Improvement, Lead Generation, Account Management, Ethernet, Sales, Pre-sales, Broadband, Enterprise Software, Telephony, Customer Retention, Cisco Technologies, Vendor Management, Salesforce.com, Leadership, Team Leadership, Customer Satisfaction, Frame Relay, Networking, Integration, Switches, Call Center, Project Management, Troubleshooting, T1, IP, Cloud Computing, Sales Management, Cold Calling, Forecasting
Education
University of Southern Maine 2012 — 2013
ASTD Certification, Training and Development
Bridgewater State University 1992 — 1997
Bachelor of Science, Management Science with a Concentration in Human Resources
Kelly Services December 2011 - Present
Robert Bosch May 2011 - April 2012
FairPoint Communications September 2008 - November 2010
TeraHop Networks, Inc 2004 - 2008
Skills
Employee Relations, Human Resources
Education
Champlain College
Nextech, Inc. May 2007 - Present
FairPoint Communications 2008 - 2009
Cap Gemini May 2007 - September 2007
Sprint December 2006 - April 2007
NexTech Inc. March 2005 - December 2006
Puerto Rico Telecom August 2006 - September 2006
Bell Canada March 2006 - August 2006
Patni Computer Systems September 2004 - March 2005
Nuvox Communications September 2004 - February 2005
Verizon February 2003 - August 2003
Skills
Oracle, Telecommunications, Data Cleaning, Change Control, Program Management, Integration, Business Analysis, Databases, Business Process, Software Documentation, Operations Management, Management, Testing, Leadership, CRM, Requirements Analysis, Consulting, Analysis, Project Management, Enterprise Software
Education
Baylor University 1994 — 1998
BA
Sterling College 1992 — 1996
Lorena High School 1988 — 1992
Infinity Rehab April 2013 - Present
Infinity Rehab November 2013 - January 2014
Adams Chiropractic April 2012 - April 2013
Nordstrom October 2011 - April 2012
FairPoint Communications November 2009 - August 2011
Skills
Software Documentation, Microsoft Office, Teamwork, HIPAA, Management, Lotus Notes, Rehabilitation, Online Research, Highly detail oriented, Healthcare, Telephone Skills, Time Management, Data Entry, Sales, Customer Service, Project Planning, Outlook
Education
Central Washington University 2005 — 2009
Bachelor of Science, Fashion Merchandising
FairPoint Communications April 2011 - Present
FairPoint Communications April 2003 - April 2011
Info Avenue Internet Services January 2000 - March 2003
Buffalo Technologies March 1994 - January 2000
Honeywell Industrial Automation and Controls January 1989 - December 1995
Entergy-Arkansas Nuclear One April 1981 - August 1988
Skills
Call Center, Team Building, Telecommunications, Call Centers, Wireless, Leadership, Product Management, Vendor Management, Networking, Data Center, Project Management, Wireless Broadband, Integration, Telephony, IP, Management, VoIP, Strategic Partnerships, Business Development, Program Management, Start-ups, Product Development, Team Leadership, Cross-functional Team..., Project Planning, Network Design, Mobile Devices, SaaS, Cloud Computing
Education
University of Arkansas 1979 — 1983
BS, Physics
US Nuclear Regulatory Commission 1984 — 1985
RO License, Nuclear Reactor Operations
US Nuclear Regulatory Commission 1988 — 1989
SRO License, Nuclear Reactor Operations
The University of Memphis 1981 — 1981
Certification, Center for Nuclear Studies
Arkansas Tech University 1978 — 1979
General Studies
KPU TELECOMMUNICATIONS February 2012 - Present
KPU Telecommunications March 2009 - February 2012
Comtronic Systems 2007 - 2009
Fairpoint Communications 2004 - 2005
Alaska Communications System 2002 - 2004
Alaska Network Systems 1998 - 2002
Pacific Telecom 1994 - 1998
Alascom 1992 - 1994
Alascom 1990 - 1992
Skills
Telecommunications, E-commerce, VoIP, Managed Services, Marketing, Wireless, Network Engineering, Customer Service, IPTV, MPLS, Telephony, Call Centers, Data Center, IP, Ethernet, Broadband, Network Design
Education
Alaska Pacific University 1992 — 1994
CPM, Business
Medicus Healthcare Solutions January 2011 - Present
FairPoint Communications October 2007 - January 2011
GreenPoint Mortgage May 2003 - October 2007
GreenPoint Mortgage Funding, Inc. 2003 - 2007
GreenPoint Mortgage (Capital One) 2003 - 2007
GlobalWare Solutions 1999 - 2003
Skills
Financial Modeling, Financial Analysis, Pricing, Forecasting, Mergers, Process Improvement, Financial Reporting, Finance, Analysis, Sarbanes-Oxley Act, Accounting, Cross-functional Team..., Corporate Finance, Budgets, Business Analysis, Start-ups, Strategic Financial..., Competitive Analysis, Business Process, Data Analysis, Strategic Planning, Business Planning, Internal Controls
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2000 — 2001
Master of Business Administration (MBA), Accounting and Finance
University of New Hampshire - Whittemore School of Business and Economics 1994 — 1998
Bachelor's degree, Accounting and Business/Management
Windstream Communications July 2011 - Present
RSA Business Solutions January 2011 - July 2011
MyROW International January 2010 - December 2010
FairPoint Communications January 2009 - January 2010
FairPoint Communications December 2007 - January 2009
Robert Stock Associates LLC June 1998 - November 2007
AT&T 1984 - 1998
Skills
Cloud Computing, Sales, MPLS, SaaS, Data Center, Business Intelligence, Telecommunications, New Business Development, Co-location, Managed Services, Leadership, Contract Negotiation, Project Management, Wireless, Management, VMware, Sales Management, VoIP, Networking, Fiber Optics, Network Design, Direct Sales, Product Development, Solution Selling, Team Leadership, Sales Operations, B2B, Unified Communications, Telephony, Ethernet, Call Centers, Salesforce.com, IP, WAN, Professional Services, Broadband, Sales Process
Education
Massachusetts Institute of Technology - Sloan School of Management 1986 — 1986
M.Cert, Information Management
University of Pennsylvania - The Wharton School 1978 — 1979
M.Cert, Marketing
Boston University 1971 — 1975
BLS, Economics
MEDHOST January 2013 - Present
M*Modal June 2012 - January 2013
M*Modal April 2011 - June 2012
Dell Healthcare and Life Sciences May 2008 - April 2011
DocuSys, Inc. May 2007 - March 2008
The SSI Group, Inc. June 2001 - May 2007
FairPoint Communications May 2000 - December 2000
EBSCO Information Services May 1996 - May 2000
Skills
Marketing Strategy, Corporate Communications, Corporate Branding, Salesforce.com, Digital Marketing, Product Marketing, Healthcare Industry, Market Intelligence, Thought Leadership, Strategic Planning, Marketing Communications, Strategic Partnerships, Partnership Marketing, Event Planning, Event Management, Demand Generation, Direct Marketing, Marketing Management, Strategic Public..., Revenue Cycle, Leadership, Healthcare Information..., EHR, Management, Healthcare, Business Development, Entrepreneurship, Public Relations, Strategy, Sales
Education
University of South Alabama 1986 — 1998
Auburn University 1989 — 1991
BA, Journalism
Organically Grown Company February 2014 - Present
Organically Grown Company July 2011 - February 2014
Reddaway November 2008 - July 2011
Sterling Transportation April 2002 - September 2008
McLeod USA May 2001 - April 2002
FairPoint Communications March 2000 - January 2001
Automatic Data Processing 1992 - 1994
Skills
Account Management, Inventory Management, Inventory Control, Customer Service, Warehouse Management, Supply Chain, Microsoft Excel, Pricing, Logistics, Warehousing, Supply Chain Management, Personal Development, Safety, Transportation, Truckload, Event Management, Distribution Center..., Retail
Education
Portland State University 1997 — 1999
BS, Communication Studies
Clackamas Community College 1995 — 1997
General Studies
K logix, LLC June 2015 - Present
Fairpoint Communications June 2013 - June 2015
Verizon January 2006 - April 2013
Verizon 2003 - 2006
Verizon 1996 - 2003
Skills
Network Security, Servers, Solaris, Ironport Email Gateways, Symantec Brightmail, Tumbleweed MMS, Symantec System Center, CheckPoint Firewall, Sendmail, Putty, Linux, LotusScript, Javascript, HTML, Lotus Notes App..., SQL, SMTP, TLS, FTP, TCP/IP, SSH, DNS, IEEE 802.11, Checkpoint, WinSCP, XML, Salesforce.com, VoIP, Technical Support, Firewalls, SSL, Networking, Telecommunications, Information Security, Data Center, Cisco Technologies, Management
Education
Capitol College - Cyber Security Masters Program 2012 — 2016
Masters, Cyber Security, 4.0
Boston College - Carroll School of Management 1992 — 1996
Bachelor of Science, Finance, Strategic Management (Double Major), 3.2
FairPoint Communications October 2010 - Present
eOrasis Technologies November 2009 - September 2010
Modesto Irrigation District 2010 - 2010
Dresser Inc January 2004 - October 2009
Merrill Lynch Global HRMS Project 2003 - 2004
Bearing Point (formerly KPMG Consulting) 1996 - 2004
BearingPoint 1996 - 2004
kpmg & BearingPoint January 1996 - December 2003
KPMG Consulting 1996 - 2003
ClubCorp -Contracted by KPMG Consulting (now BearingPoint 1999 - 2000
Skills
Access, SQL, Solution Design, Performance Management, Payroll, Excel, Word, PowerPoint, Visio, User Management, System Administration, Personalization, Re-engineering, Oracle E-Business Suite, ERP, Business Analysis, Oracle Applications, Business Process, Process Improvement, Oracle Discoverer, Microsoft Excel, SharePoint, Oracle HR, Consulting, Integration, Management, Solution Architecture
Education
Amberton University 1983 — 1991
Bachelor of Science, Business and Organizational Behavior
Western Texas College 1977 — 1978
General
Liberty Mutual Insurance November 2011 - Present
FairPoint Communications November 2007 - October 2011
Liberty Mutual Insurance January 2007 - December 2007
Wang Laboratories 1982 - 1990
Skills
Project Management, Vendor Management, Program Management, Business Analysis, Process Improvement, Telecommunications, SDLC, Visio, Call Center, PMP, Change Management, SharePoint, Call Centers, Cross-functional Team..., Software Project..., Data Center, Team Leadership, Integration, Product Management, PMO, Management, Quality Assurance, Leadership, Wireless
Education
University of Massachusetts, Amherst 1978 — 1980
BA, Sociology
Bennington College 1976 — 1978
Bachelor of Arts (BA), Early childhood
Merrymeeting Behavioral Health Associates June 2009 - October 2010
FairPoint Communications March 2007 - January 2009
Good Will-Hinckley January 1998 - March 2007
Nancy Marshall Communications March 1997 - January 1998
Sappi Fine Paper September 1991 - December 1996
Scott Paper Company May 1986 - May 1991
Education
Thomas College 2008 — 2008
Management
California Coast University
Middle Georgia College
Business Management, Business Administration
FairPoint Communications May 2011 - Present
FairPoint Communications April 2008 - May 2011
Skills
Performance Management
Education
Bentley University 1987 — 1991
BS, Marketing
Semi-retired November 2014 - Present
FairPoint Communications December 2012 - November 2014
Quest Energy Solutions August 2012 - December 2012
EarthLink Business June 1998 - May 2012
One Communications July 2006 - March 2011
Fairpoint Communications 1998 - 2001
Skills
SIP Trunking, Hosted Services, Co-location, MPLS, Managed Services, Unified Communications, PRI, Telecommunications, VoIP, T1, Solution Selling, Telephony, Cloud Computing, Ethernet, IP, Direct Sales, Internet Services, WAN, Long Distance, Data Center
Education
Champlain College 1976 — 1978
Associate of Science (A.S.), Marketing/Marketing Management, General
FairPoint Communications October 2010 - Present
BayRing Communications June 2009 - June 2010
DSCI Corporation December 2007 - May 2009
BayRing Communications August 2006 - November 2007
Lightship Telecom/CTC Communications/ One Communications 2000 - 2006
Education
Central College 1998 — 2000
Bachelor of Arts (B.A.), Elementary Education and Teaching
Hartwick College 1996 — 1998
Nexius Solutions October 2014 - Present
FairPoint Communications 2007 - October 2014
TelCove 2004 - 2007
Comdisco 1999 - 2003
MCI 1996 - 1999
Skills
Wireless, Towers, Optical Fiber, Telecommunications, Direct Sales, Dark Fiber, Metro Ethernet, Cellular Communications, Site Planning, Managed Services, Field Operations, Data Center, Leasing, Co-location, Solution Selling, Ethernet, Telephony, IP, Account Management, DWDM, Cloud Computing, VoIP, T1, MPLS, Site Acquisition, SIP Trunking, Internet Services, DSL, Fiber Optics, Product Management, Management
Education
University of Pittsburgh 1991 — 1995
Bachelor of Arts (BA), Economics
Arizona State University
Akamai Technologies 2011 - Present
e-Dialog November 2009 - March 2011
Enterasys Networks March 2009 - August 2009
Dovetail Internet Technologies, LLC October 2008 - February 2009
FairPoint Communications July 2008 - October 2008
Verizon May 2000 - June 2008
Skills
Web Development, CSS, HTML, JavaScript, Email Marketing, SEO, XML, Photoshop, Web Design, E-commerce, PHP, Social Media, ASP, Project Management, ASP.NET, Dreamweaver, Salesforce.com, Online Advertising, SQL, Analytics, PL/SQL, Technical Operations, jQuery
Education
Clark University 2001 — 2002
Master Certificate, Client/Server Web Development
The University of Georgia 1993 — 1997
BA, English, minor in Mass Communication
Needham High School
FairPoint Communications August 2008 - Present
Level(3) Communications 2006 - 2008
Skills
Telecommunications, VoIP
Education
California University of Pennsylvania 1992 — 1997
Waynesburg University 1992 — 1995
Nursing
FairPoint Communications September 2012 - Present
CenturyLink March 2010 - July 2012
CenturyLink October 2009 - July 2012
Skills
Cross-functional Team..., Vendor Management, Telecommunications, Wireless, VoIP, Call Center, Competitive Analysis, Managed Services, Business Analysis
Education
Avila University 1999 — 2003
Avila University 1999 — 2002
Bachelor of Business Administration (B.B.A.)
Vertek July 2010 - Present
MyROW International September 2009 - February 2010
FairPoint Communications March 2009 - September 2009
RingMaster Software October 2006 - March 2009
Home Instead Senior Care 2004 - 2006
Steleus 2000 - 2003
hey software inc January 1999 - January 2000
Nabnasset Corporation January 1994 - January 1999
Bell Atlantic Network Integration January 1988 - January 1994
various January 1976 - January 1988
Skills
Microsoft Office, Quickbooks, Telecommunications, Administration, Hiring, Project Planning, Process Improvement, System Administration, Program Management, Management, Troubleshooting, Operations Management, Competitive Analysis, Sales, Wireless, Account Management, Sales Operations, Training, QuickBooks
Education
Lesley University 1989 — 1990
BS, Applied Management
Becker College 1974 — 1976
AS, Secretarial Science
Pacific Gas and Electric Company July 2015 - Present
Pacific Gas and Electric Company March 2014 - July 2015
XebiaLabs October 2012 - December 2013
CUNA Mutual Group October 2008 - November 2010
Zurich Financial Services November 2005 - May 2008
Zurich North America January 2005 - November 2005
FairPoint Communications May 2004 - August 2004
Skills
Customer Service, Policy, Teamwork, Public Speaking, Continuous Improvement, Legal Research, Settlement Agreements, Insurance, Property & Casualty..., Underwriting, Commercial Insurance, Risk Management, Instructor-led Training, Operational Risk..., Auditing, Cultural Awareness, Operational Due..., Banking, Credit Unions, Risk Assessment, Enterprise Risk..., Education, Passion to Succeed, Claim, Leadership, Team Leadership, Human Resources, Management, CRM, Analysis, Financial Analysis, Legal Liability, Professional Liability, Reinsurance, Training, Workers Compensation, Claims Management, Change Management, Litigation Management
Education
Appalachian State University 2000 — 2004
Bachelor's Science Busines Administration, Finance and Banking; Risk Management and Insurance
ROC Midden, Utrecht, the Netherlands 2012 — 2013
Inburgeringscursus, Dutch Language and Culture
FairPoint Communications November 2013 - Present
FairPoint Communications June 2012 - November 2013
FairPoint Communications November 2009 - June 2012
Adecco September 2008 - November 2009
Ajilon September 2007 - August 2008
US Department of Homeland Security April 1998 - April 2005
Skills
Recruiting, Human Resources, Sourcing, Interviews, Temporary Placement, Time Management, Applicant Tracking..., Onboarding, Employee Relations, Benefits Administration, HRIS, Performance Management
Education
Champlain College 2012 — 2015
Bachelor of Integrated Studies, Integrated Studies with a focus on HR Management
Champlain College 1998 — 2000
Associates, Criminal Justice
Self -Employed March 2015 - Present
Home September 2011 - March 2012
Technology Staffing Resources March 2011 - October 2011
FairPoint Communications August 2008 - September 2011
FairPoint Communications June 2008 - September 2011
FairPoint Communications June 2008 - January 2011
FairPoint Communications 2008 - 2011
CTC Communications 2000 - 2005
Verizon 1992 - 1996
Skills
Number Portability, Provisioning, Local Number Portability, SIP, ISDN, SIP Trunking, Computer Network..., Managed Services, Wireless
Education
Babson College
Non-Degree program, Corp Leader Program, sponsored by Verizon
Wentworth Institiue
Associate's degree, EE
FairPoint Communications March 2009 - Present
Comcast October 2004 - March 2009
U.S. Cellular 2001 - 2003
Qwest Communications 1997 - 2001
Qwest Communications 1995 - 1997
MCI Telecommunications 1989 - 1995
Skills
Sales Process, Sales, Sales Operations, Direct Sales, Competitive Analysis, B2B, Strategy, Solution Selling, Telecommunications, Cold Calling, Customer Satisfaction, Salesforce.com, Customer Retention, Call Centers, MPLS, Selling, Call Center, Managed Services, Strategic Partnerships, Professional Services, Cloud Computing, Lead Generation, Customer Experience, Negotiation, Pricing, Training, Product Management, Process Improvement, Vendor Management, Cross-functional Team..., Coaching, Business Development, Networking, Sales Management, New Business Development, Leadership, Wireless, Operations Management, SaaS, Management, Product Marketing, Team Building, VoIP, CRM, Customer Service, Account Management, Team Leadership, Contract Negotiation, Sales Presentations, IP PBX
Education
Arizona State University
Business Management
FairPoint Communications September 2009 - Present
Quad Graphics April 1999 - April 2009
Skills
Customer Service, Microsoft Office, Photoshop, QuarkXPress
Education
Anna Maria College 1988 — 1990
Criminal Justice
HR Services, Inc March 2008 - Present
FairPoint Communications November 2004 - December 2007
Education
Bluffton University 2000 — 2002
Bachelor, Organizational Management
James A Rhodes State College 1985 — 1987
Associate, Business Management / Marketing
FairPoint Communications 2008 - Present
Verizon 1997 - 2008
Skills
Telecommunications, Call Center, Wireless, VoIP, Project Management, MPLS, Call Centers, Selling, Product Management, Salesforce.com, Solution Selling, Cross-functional Team..., Telephony, Managed Services, Unified Communications, IP, Data Center, WAN, Ethernet, Broadband, Fiber Optics, Optical Fiber, Network Design, LAN-WAN
Education
Boston University 1995 — 1997
Executive Masters of Business Administration, Magna Cum Laude
FairPoint Communications June 2007 - January 2012
Education
Appalachian State University 1999 — 2003
Finance and Risk Management
FairPoint Communications September 2014 - Present
FairPoint Communications July 2011 - Present
FairPoint Communications March 2008 - July 2011
FairPoint Communications 2008 - 2009
Anthem 1994 - 1998
Skills
Telecommunications, Solution Selling, Sales, Account Management, Sales Management, Government, Vendor Management, Performance Management, Call Center, Call Centers, Telephony, Customer Retention, Team Leadership, Ethernet, Broadband, Network Design, DSL, Management
Education
Bates College 1986 — 1990
BA, Psychology
Scarborough HS 1983 — 1986
FairPoint Communications July 2010 - Present
Lone Pine Resources January 2014 - Present
McColl School of Business at Queens University of Charlotte January 2015 - Present
Mendel Biotechnology, Inc. March 2009 - July 2010
Aventine Renewable Energy November 2005 - March 2009
Choice One Communications September 1999 - November 2005
ChoiceOne Communications 1999 - 2005
Canadian Imperial Bank of Commerce June 1996 - September 1999
Deacon Barclays de Zoete Wedd September 1993 - June 1996
Deloitte 1991 - 1993
Skills
Mergers, Strategic Planning, Due Diligence, Financial Modeling, Business Strategy, Start-ups, Forecasting, Restructuring, Financial Analysis, Acquisition Integration, Contract Negotiation, Project Management, Equities, Mergers & Acquisitions, Telecommunications, Strategy, Business Development, Executive Management, Venture Capital
Education
The University of Manchester 1986 — 1988
M.B.A, Business Administration
Birla Institute of Technology and Science, Pilani 1981 — 1986
M.Sc., Economics
Birla Institute of Technology and Science, Pilani 1981 — 1986
B.E., Mechanical Engineering
UIT System AnalystVerizonFebruary 2012 - Present
Verizon July 1981 - Present
FairPoint Communications April 2010 - February 2012
Skills
Telecommunications, Management, Customer Service, Windows, Microsoft Office, Quality Assurance, Training, Business Requirements, Testing, HP Quality Center, Test Automation, User Acceptance Testing, Documentation, Regression Testing, Employee Training, Training & Development, Business Analysis, Root Cause Analysis, SharePoint, Outlook, WebEx
Education
Bridgewater State University 1974 — 1978
Bachelor of Science (BS), Elementary Education and Teaching
FairPoint Communications November 2010 - Present
FairPoint Communications July 2008 - November 2010
Nelnet Business Solutions December 2006 - January 2008
Education
Bentley University 1998 — 2002
BS, Marketing and IT
Black & Veatch July 2010 - January 2013
FairPoint Communications January 2008 - December 2009
Champlain College April 2007 - December 2007
Verizon September 1988 - April 2006
Verizon Communications 1987 - 1999
Skills
Telecommunications, Building Strong..., Relationship Management, Strategic Planning, Cross-functional Team..., Team Building, Strategic Partnerships, Customer Satisfaction, Public Relations, Public Speaking, Community Outreach, Communication Skills, Project Management, Territory Development..., Account Management, Channel Account..., Sales Presentations, Negotiation, Customer Retention, Key Account Acquisition..., Coaching, Writing, Marketing, Team Leadership, Strategic Account...
Education
Clark University
MBA, Business Administration
Bentley University
BS, Business Communications
FairPoint Communications June 2012 - Present
The Hamel LawFirm, P.A. August 2010 - May 2012
Connextions August 2008 - June 2010
Pfeiffer University - Office of Dr. Jane Clayton August 2006 - May 2008
Group Homes for the Autistic, Inc. February 2007 - April 2008
The Observer News Enterprise August 2002 - December 2006
Skills
Westlaw, Legal Writing, Courts, Microsoft Word, Lexis, Legal Documents, PowerPoint, Pleadings, Depositions, Legal Assistance, Civil Litigation, Legal Research, Motions, Notary Public, Litigation Support, Document Review, Document Drafting, Administrative...
Education
Wake Forest University School of Business 2015 — 2017
Master of Business Administration (MBA)
Pfeiffer University 2004 — 2008
Bachelor's degree, English & Political Science
Central Piedmont Community College 2010 — 2013
Post-Baccalaureate Diploma, Paralegal Technology
FairPoint Communications March 2009 - March 2012
Verizon Business April 1995 - March 2009
Skills
Process Improvement, Problem Solving
Education
RHS 1975 — 1978
AIB College of Business
Bachelor of Science (BS), Business Administration and Management, General
FairPoint Communications July 2012 - Present
FairPoint Communications November 2011 - June 2012
Polycom June 2010 - November 2011
Thomson Reuters January 2008 - June 2010
Orange Business Services January 2007 - July 2007
Skills
Routing, Switching, Telecommunications, Cisco Certified, Juniper, Network Engineering, ITIL Process, MPLS, Cisco Technologies, BGP, Network Design, WAN, OSPF, Switches, Routers, IP, CCNA, TCP/IP, VPN, Troubleshooting, CCNP, Network Administration, Networking, Cisco IOS, LAN-WAN, EIGRP, DNS, QoS, Firewalls, Computer Network..., VoIP, Ethernet, Carrier Ethernet
Education
Université Antonine 2005 — 2007
Master's degree, Telecommunication and Computer Engineering
Lebanese University 2001 — 2005
Bachelor's degree, Sciences: Physics/Electronics
FairPoint Communications October 1995 - Present
The Carpet Square February 1992 - August 1995
The Carpet Square June 1985 - February 1992
Skills
Telecommunications, Computer Network..., Telephony, Wireless Networking, 5ESS, T1, Troubleshooting, Adtran, DS3, DS0, DSL, Outside Plant, OC3
Education
Champlain College 1990 — 1993
Associate's degree, Business/Commerce, General
FairPoint Communications February 1995 - Present
Skills
Telecommunications, VoIP, IP, MPLS, Wireless, Network Design, Cisco Technologies, Ethernet, Troubleshooting, Telephony, Call Centers, Vendor Management
Education
Boston University 2010 — 2012
Master's degree, Criminal Justice
Southern New Hampshire University 2008 — 2010
Bachelor's degree, Psychology
FairPoint Communications February 2011 - November 2012
Verizon 1997 - 2010
Masschusetts Air National Guard 1990 - 2003
Skills
Management, Microsoft Office, Leadership, Process Improvement, Microsoft Excel, PowerPoint, Microsoft Word, Research, Sales, Training, Customer Service, Team Leadership, Telecommunications, Program Management, Team Building, Vendor Management, Troubleshooting, Networking, Wireless, VoIP, Public Speaking, Project Management
Education
Clark University 1973 — 1978
Psychology
Digital Benefit Advisors September 2012 - Present
FairPoint Communications May 2008 - September 2012
ADIRONDACK MEDICAL CENTER September 2005 - June 2008
Lane Press July 2004 - October 2005
GIFFORD MEDICAL CENTER May 2001 - July 2004
CBA Blue (formerly CBA, Inc.) May 1997 - December 2000
Skills
HR Department Startup, Labor Relations, HRIS, Staffing Recruitment..., Employee Relations, Vendor Management, Benefits Management and..., Project Management, Orientation and..., Training and Development, Performance Management, HR Policies and..., FMLA Management and..., AA/EEO, Employment Law...
Education
Champlain College 1995 — 1997
Associates of Science (AS), Business, Business
JP Morgan Chase April 2014 - Present
Johnson & Johnson November 2013 - March 2014
Best Buy January 2013 - November 2013
Citi Group January 2011 - December 2012
FairPoint Communications January 2008 - September 2008
Hewlett Packard May 2007 - January 2008
SOA Software May 2005 - May 2007
Microsoft August 2004 - May 2005
La-Z-Boy 2003 - 2004
Skills
VBScript, QTP, Mercury QuickTest Pro, Quality Center, QC Tools, PL/SQL, SQL, HTML, Windows, C++, Java, C, Microsoft Office, Microsoft Excel, Microsoft Word, Photoshop, English, PowerPoint, Outlook, JavaScript, Databases, Quality Assurance, Test Automation
Education
Fakir Mohan University 2003 — 2006
Bachelor of Science (B.Sc.), Mathematics
FairPoint Communications June 2008 - Present
Pet Stops Home Pet Sitting Svc July 2002 - February 2008
Bloomingdale's 2000 - 2002
Education
Champlain College 1995 — 1999
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies
Philips April 2013 - Present
FairPoint Communications June 2011 - April 2013
Skills
Integration, System Deployment, UEFI, Requirements Analysis, PL/SQL, C, SQL, Perl, Powershell, Computer Science, Linux, Software Design, Distributed Systems
Education
Boston University 2011 — 2014
MS, Computer Science
IDEXX Laboratories 2014 - Present
MetLife Auto & Home February 2013 - 2014
FairPoint Communications 2009 - 2011
Mason Property Services February 2004 - March 2009
Skills
Operations Management, Direct Sales, Sales, Account Management, Management, Sales Process
Education
Colby College 1992 — 1996
FairPoint Communications May 2012 - Present
Zayo bandwidth June 2010 - April 2012
TelCove 1998 - 2009
Skills
VoIP, Telecommunications, MPLS, Ethernet, Managed Services, Unified Communications, Network Design, IP, Wireless, Co-location, Siteminder, DWDM, T1
Education
Cal Poly San Luis Obispo 1974 — 1978
Bachelor's degree, Public Administration
Merry Maids March 2010 - October 2010
FairPoint Communications May 2009 - January 2010
Irwin Industrial Tools June 2008 - May 2009
Education
InterCoast Career Institute-South Portland 2010 — 2011
Licensed Practical Nurse
FairPoint Communications 2009 - 2011
GMB Engineers & Planners, Inc. May 2008 - August 2008
Skills
AutoCAD, Microstation, Field Work, GIS systems, Microsoft Works
Education
Clemson University 2004 — 2009
Bachelor of Science (BS), Civil Engineering
retired Network TechnicianCenturyLinkSeptember 2013 - Present
FairPoint Communications August 1986 - June 2013
General Data tech 2013 - 2013
DynCorp International February 1985 - August 1986
US Navy September 1980 - September 1984
Skills
Testing, Telecommunications
Education
Central Maine Community College 1998 — 2002
Associate of Science (A.S.), Telecommunications Technology/Technician, 3.95 GPA
Waterville High School 1974 — 1978
FairPoint Communications February 1995 - Present
Skills
Customer Service, Administrative..., Access, Human Resources, Call Centers, Leadership, Fax, Spreadsheets, Time Management, Telephone Skills, Microsoft Office, PowerPoint, Telecommunications, Data Entry, Outlook, Microsoft Excel, Training, Concur, System Administration, Customer Satisfaction, Office Administration, Microsoft Word, Invoicing, PeopleSoft, Lotus Notes
Education
Boston University 2011 — 2012
Master's degree, Criminal Justice
Southern New Hampshire University 2006 — 2010
Bachelor's degree, Psychology
FairPoint Communications January 2009 - Present
C. N. Brown April 2004 - January 2009
Walmart August 2003 - December 2003
Skills
Typing, Technology, Video Games, Computer/Technical...
Education
Brigham Young University 1993 — 1995
Viewmont High School 1990 — 1993
aopc November 2004 - Present
RegScan, Inc. March 2003 - November 2004
FairPoint Communications 2000 - December 2001
Skills
Project Management, Training, SharePoint, Employee Training, Business Analysis, Change Management, Stakeholder Management, System Administration, ITIL, Visio, Program Management, Software Documentation, Budgets, Customer Service, Microsoft Office, Process Improvement
Education
Ashford University
Master of Business Administration (MBA), Business/Managerial Economics, 3
Bloomsburg University of Pennsylvania
Business, Management, Marketing, and Related Support Services
Alion Science and Technology February 2015 - Present
FairPoint Communications July 2010 - May 2014
Eric Mower + Associates November 2007 - June 2008
ACS Inc. March 2005 - November 2007
Global Crossing June 1994 - December 2001
Education
The George Washington University 1997 — 1998
Master's Certification, Project Management
Keuka College 1992 — 1994
Bachelor of Science (B.S.), Business Management
Monroe Community College 1989 — 1991
Associate of Arts and Sciences (A.A.S.), Business Administration
Capella University
Master of Science (MS), Information Systems & Technology Management.
FairPoint Communications May 1996 - Present
Skills
Telecommunications, Call Centers, Wireless, VoIP, Direct Sales, T1, MPLS, Managed Services, Account Management, Sales Management, IP, Sales, Customer Service, Solution Selling, Product Management
Education
Castleton State College
Bachelor of Science (BS), Secondary Education Social Sciences
FairPoint Communications January 2009 - Present
ITC DeltaCom/Earthlink Business Communications October 1999 - April 2007
Winstar Communications October 1998 - August 1999
AT&T May 1995 - May 1998
AT&T April 1989 - April 1995
AT&T February 1985 - March 1989
Education
Auburn University 1968 — 1971
Master's degree, Mathematics Education
Huntingdon College 1960 — 1965
Bachelor of Arts (BA), Mathematics, Physics