Fallon Health
Industry: Health insurance company
DescriptionFounded in 1977, Fallon Health is a Worcester, Massachusetts-based provider of health insurance and health care services. In partnership with Weinberg Campus, Fallon Health also operates Fallon Health Weinberg, a health insurance company based in Amherst, New York. CEO: Richard P. Burke Headquarters: Worcester, MA Chief compliance officer: James Gentile Chief medical officer: Carolyn Langer SVPs: James Gentile, Carolyn Langer, Jill Lebow, David Przesiek, Emily West Subsidiaries: Fallon Total Care Inc., Fallon Health & Life Assurance
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Fallon Health Employees
Fallon Health January 2013 - Present
The MENTOR Network August 2007 - January 2013
UMass Memorial Medical Center May 2003 - August 2007
Newton-Wellesley Hospital June 2001 - May 2003
Newton Wellesley Hospital 2001 - 2003
Open Market, Inc. 1999 - 2001
Skills
Compensation, Policy, Excel, Healthcare, Customer Service, Microsoft Office, Outlook, Analysis, Job Analysis, Deferred Compensation, Microsoft Excel, Compensation & Benefit, Human Resources, Onboarding, Employee Relations, Organizational..., Job Descriptions, Salary, FLSA, Temporary Placement, Employee Benefits, Management, HRIS, Benefits Administration, Incentive Programs, Compensation & Benefits
Education
Assumption College 2004 — 2008
MBA, Business Administration, Concentration Human Resources
Assumption College 1996 — 1999
BA, Psychology, Minor Education
Fallon Health June 2015 - Present
Republic Services April 2014 - June 2015
Ascend Rehab July 2013 - April 2014
HealthBridge Management November 2011 - April 2014
Boston Scientific August 2009 - September 2011
First National Bank of PA March 2008 - July 2009
FedEx Freight 2004 - 2008
Kmart Distribution Center 1998 - 2004
Falcon Transport 1996 - 1998
Kelly Services 1995 - 1996
Skills
Employee Relations, Talent Management, Career Pathing, Team Building, Career Development, Investigations, Meeting Management, Leading Change, Distribution, Transportation, Medical Devices, Performance Management, Change Management
Education
Kent State University 1985 — 1989
Bachelor of Science, Education/Communications
Brookfield HS 1982 — 1985
Fallon Health June 2015 - Present
Fallon Community Health Plan October 2012 - Present
Fallon Health January 2013 - June 2015
Mathieu Enterprises January 2008 - September 2012
Nashoba Valley Medical Center, a Steward Family Hospital 2005 - September 2012
Fitchburg State University January 2010 - May 2012
United Health Group May 2011 - October 2011
Emerson Hospital 2001 - 2004
Birchwood Care Center (currently Golden Living Center) April 1996 - February 1999
Sunbelt Living Center East Orlando May 1993 - April 1996
Skills
Nursing, Case Management, Utilization Management, Utilization Review, Nursing Education, Healthcare, Home Care, Healthcare Management, Hospitals, Informatics, Patient Advocacy, Disease Management, Patient Safety, Medicaid, Inpatient, Medicare, Healthcare Information..., Managed Care, EMR, Quality Improvement, Elder Care, Acute Care, Mental Health, EHR, Meditech, Telemetry, Healthcare Consulting, Microsoft Office, Physician Relations, PowerPoint, Long-term Care, Medical/Surgical, BLS, Medicine, CPR Certified, Legal Consulting, Palliative Care, Excel, Intermediate French, Vermont RN Licensure, MA RN Licensure, Clinical Instructor -..., Clinical Instructor -..., Clinical Instructor -..., Clinical Documentation...
Education
Framingham State University 2010 — 2012
MSN May 2012, Nursing Leadership
University of Florida 1993 — 1994
Graduate Pathopharmacology
University of Massachusetts Boston 1984 — 1989
BSN, Nursing
Emmanuel College 1980 — 1981
One year of study, Music Therapy
Alan Lazaros LLC August 2015 - Present
Fallon Health September 2014 - October 2014
Shaws Supermarket July 2009 - June 2014
Skills
Customer Service, Bookkeeping, Cashiering, Telephone Skills, Sales, Management, Microsoft Excel, Microsoft Word, Finance, Accounts Payable, Microsoft Office, Training, Payroll
Education
Worcester State University 2009 — 2013
Bachelor's Degree, Business Administration and Management, General, http://www.linkedin.com/static?key=pop_ex_education&goback=%2Enpe_*1_*1_*1_*1_*1
Nichols College 2007 — 2009
Fallon Health September 2014 - Present
The Hanover Insurance Group January 2014 - July 2014
Fallon Community Health Plan March 2013 - November 2013
Law Office of Patricia MacIsaac November 2009 - January 2013
Skills
Microsoft Office, Management, Leadership, Healthcare, Customer Service, Microsoft Excel
Education
Clark University 2011 — 2012
Master of Public Administration (MPA)
Clark University 2007 — 2011
Bachelor's degree, Psychology
HealthPort Technologies September 2015 - Present
Geraghty Entertainment January 2007 - Present
great road veterinary hospital December 2010 - Present
Fallon Health October 2014 - July 2015
Boston University August 2014 - September 2014
Kelly Services May 2014 - September 2014
Shire Pharmaceuticals August 2013 - April 2014
pangea Catering September 2010 - July 2013
Tufts Health Plan November 2012 - February 2013
ManpowerGroup June 2012 - October 2012
Skills
disc jockey, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Data Entry, Research, Telephone Skills, Microsoft Word, Document Imaging, Medical Terminology, Scanners, Document Conversion, Copying, Mail Sorting, Customer Service, Social Media, Event Planning, Social Networking, Facebook, Live Events, Dog Walking, Public Speaking
Education
Mount Wachusett Community College 2009 — 2010
certificate, Medical Office Management/Administration
Dean College 2004 — 2006
Associate of Arts (AA), Communication and Media Studies
francis parker charter school 2000 — 2004
High School, High School/Secondary Diplomas and Certificates
Nerium International September 2015 - Present
Fallon Health December 2014 - Present
Health Plans, Inc. January 2014 - December 2014
Fallon Community Health Plan - Fallon Total Care May 2013 - January 2014
Nonotuck Resource Associates, Inc. May 2011 - May 2013
Southboro Medical Group August 2010 - May 2011
Whittier Health Network November 2009 - July 2010
Skills
Inpatient, Hospitals, Healthcare, EMR, EHR, Case Managment, Epic Systems, Critical Thinking, Medical/Surgical, Certified Case Manager, Case Management, Treatment, Medicaid, Registered Nurses, Vital Signs
Education
Massachusetts College of Pharmacy and Health Sciences 2008 — 2009
Bachelor's degree, Registered Nursing/Registered Nurse
Boston College - Carroll School of Management 1983 — 1987
Bachelor's degree, Finance, General
Fallon Health July 2010 - Present
Tufts Health Plan February 2008 - July 2010
Skills
Healthcare, Insurance, Claim, Access, Data Analysis, Analysis, Medicare, Health Insurance, Microsoft Office, SQL, SPSS
Education
Society of Actuaries
Fellow of the Society of Actuaries - FSA
Boston University - Metropolitan College 2002 — 2004
Master's degree, Actuarial Science, GPA of 3.6
University of Massachusetts Lowell 1999 — 2001
Bachelor's degree, Accounting and Finance, GPA of 3.8, Magna Cum Laude
Fallon Health March 2015 - Present
Accountable Care Associates 2011 - January 2015
Kindred Parkview Hospital 2009 - 2011
Boston Medical Center Health Net Plan 2006 - 2009
Baystate Health Medical Center 1980 - 2006
Horace A. Moses Scout Reservation Boy Scout Camp 1992 - 1998
Skills
Healthcare, Research, Microsoft Excel, Teaching, Microsoft Word, English, Nursing, Utilization Management, Customer Service, Healthcare Management, Microsoft Office, Home Care, Windows, Hospitals, Medicaid, Disease Management, Outlook, PowerPoint, Managed Care, Acute Care, Elder Care, Medicare, Case Management, Healthcare Information..., Inpatient
Education
Anna Maria College- Parish Nursing
Cochise College
Women in Management
Springfield Technical Community College
RN
River Valley Counseling Services August 2015 - Present
Fallon Health February 2014 - August 2015
Commonwealth Care Alliance May 2013 - February 2014
Center for Psychological and Family Services March 2010 - May 2013
Valley Psychiatric Services Inc. June 2005 - February 2010
Habit OPCO, Inc. May 2008 - November 2008
Skills
Behavioral Health, Psychotherapy, Mental Health, Family Therapy, Case Management, Psychology, Adolescents, Group Therapy, Community Outreach, Nonprofits, Crisis Intervention, Clinical Supervision, Healthcare, Mental Health Counseling, Clinical Research, Social Services, CBT, Treatment, Public Speaking, Psychological Assessment, Post Traumatic Stress, Life Transitions, Anger Management, Teaching, Counseling Psychology, Dual Diagnosis, Healthcare Management, Motivational..., Mindfulness, Hospitals, Therapists, Managed Care, Self-esteem, HIPAA, Patient Safety, Addiction Recovery, Clinical Psychology, Interventions, Play Therapy, Psychological Testing, Grief Counseling, Inpatient
Education
Carlos Albizu University - San Juan Campus 1996 — 2004
Doctor of Philosophy (Ph.D.), Clinical Psychology
Universidad de Puerto Rico 1992 — 1996
Bachelor's degree, Psychology
Fallon Community Health Plan June 2010 - Present
Fallon Health November 1998 - May 2010
MEDIA PLAY March 1996 - April 1999
Skills
Insurance, Customer Service, Health Insurance, Healthcare, Medicare, Medical Coding, Medical Billing, Retail, HIPPA, Medical Compliance
Education
Assumption College 2009 — 2010
Billing and Coding Certificate, Business Administration and Management, General
Assumption College
FOX Sports September 2015 - Present
The Gallery Espresso July 2015 - Present
Procter & Gamble in Collaboration with SCAD: CLC January 2015 - March 2015
Museum of Fine Arts, Boston May 2014 - September 2014
Tory Row Restaurant May 2014 - September 2014
Dennis B. Wall Dentistry DMD May 2012 - September 2012
Fallon Health January 2011 - April 2011
Skills
Illustration, Watercolor, Acrylic Painting, Drawing, Oil Painting, Murals, collaborating, Photoshop, Illustrator, Research, InDesign, Corel Painter, After Effects, Adobe Creative Suite
Education
Savannah College of Art and Design 2013 — 2015
Bachelor of Arts (B.A.), Illustration, Painting and Motion Media
Endicott College 2011 — 2013
Oakmont Regional High School 2007 — 2011
Fallon Health March 2015 - Present
Fallon Health March 2014 - March 2015
JHC Hospice January 2009 - March 2014
Jewish Healthcare Center February 1998 - January 2009
Skills
End of Life, Pain Management, Symptom Management, Case Managment, Supervisory Experience, Geriatric Nursing, Home Care, Palliative Care, Case Management, Wound Care, Nursing, Treatment, Patient Advocacy, Medicaid, Medicare, Elder Care, Healthcare Management, Hospitals
Education
Worcester State University 2012 — 2014
Bachelors Degree in Science, Nursing
Quinsigamond Community College 2007 — 2008
Associate's degree, Registered Nursing/Registered Nurse
CMIPA (Central Massachusetts Independent Physician Association) January 2015 - Present
Fallon Health June 2012 - Present
HealthAlliance Home Health and Hospice October 2009 - May 2012
Gardner VNA March 2009 - October 2009
Parmenter Community Health Care April 2008 - March 2009
VNA Care Network & Hospice March 2006 - March 2008
Northeastern University September 2005 - May 2006
VNA Care Network & Hospice March 2004 - March 2006
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Windows, Outlook, Budget, Teaching, Case Managment, Home Care, Healthcare, Healthcare Management, Medicare, Medicaid, Nursing, Leadership, Managed Care, Nursing Education, Cpr Certified, Program Development, Budgets, Case Management, HIPAA, CPR Certified, Hospitals
Education
Massachusetts Institute for Community Health Leadership 2007 — 2008
Worcester State College 2005 — 2008
Master of Science (M.S.), Community Health Nursing
Atlantic Union College 1992 — 1996
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Spring Insurance Group January 2013 - Present
Fallon Health September 2008 - January 2013
Skills
Managed Care, Underwriting, Health Insurance, Employee Benefits, Insurance, Account Management, Customer Service
Education
Massachusetts College of Art and Design 2001 — 2006
Bachelor's Degree
Fallon Health December 2014 - Present
St. Vincent Physician Services February 2014 - December 2014
Magellan Health Services March 2013 - February 2014
St. Vincent Physician Services January 2007 - October 2012
Private Healthcare Systems April 2002 - December 2006
Skills
Credentialing, Medical Staff..., Provider Enrollment, Provider Relations, Contracting, Employee Training, Provider Education, Contract Recruitment, Network Development, Site Visits, Pay for Performance, Risk Contracting, PQRI, Internal Audit, Increase Productivity, Healthcare Management, Problem Solving, Managed Care, Process Improvement, Quality Management, Healthcare Industry, Medicaid, PPO, HMO, Healthcare, Quality Improvement, Health Insurance
Education
Framingham State College
Bachelor of Arts (B.A.), Psychology
Suffolk University
Management Studies
New England Insights July 2014 - Present
Fallon Health December 2012 - April 2014
Pizza Hut July 2007 - December 2012
Skills
Customer Service, Direct Sales, Problem Solving
Education
New England Institute of Technology 2007 — 2009
Bachelor of Science (BS), Architectural Engineering
Massachusetts Bay Community College 2005 — 2007
Bachelor of Science (BS), Architecture
Fallon Health May 2014 - Present
Katrina's Kreations January 2009 - Present
Advanced Marketing Solutions August 2010 - April 2014
Skills
SAP, Oracle 9i, Data Entry, Call Center, Customer Service, Issue Resolution, Phone Etiquette, Oracle, Account Management, Call Centers, Vehicles, Time Management, Accounts Receivable, Event Planning, Marketing, Customer Satisfaction, Retail, Small Business
Education
Nichols College 2010 — 2015
Bachelor's Degree, Business Administration and Management, General, 3.8
University of Phoenix-Central Massachusetts Campus 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Fallon Health November 2009 - Present
CVS/Caremark August 2004 - October 2008
CVS/Caremark July 1999 - October 2004
Staples May 1997 - October 1999
Staples July 1992 - May 1997
D&L Stores, Inc. February 1989 - July 1992
Skills
Copywriting, People Management, Creative Direction, Account Management, Direct Mail, Marketing, Advertising, Management, Sales, Logo Design, Leadership, Merchandising, Retail, Brand Development, Corporate Communications, Email Marketing, Graphics, Marketing Communications, Budgets, Social Media Marketing
Education
Northeastern's University College 1994 — 1996
Graphic Design
Central Connecticut State University 1983 — 1987
Bachelor of Arts (BA), Communications
Fallon Health May 2014 - July 2015
Fallon Health July 2009 - May 2014
Travelers September 2007 - April 2008
The Hanover Insurance Group May 2004 - August 2006
Skills
Data Warehousing, Business Intelligence, VBA, Python, Actuarial Science, Statistics, Data Analysis, Databases, SQL, Data Mining, Microsoft Excel, Analytics, Project Management, Business Analysis, Machine Learning, JavaScript, AngularJS, Git
Education
Babson College 1999 — 2002
Bachelor's of Science, Management Sciences and Quantitative Methods, 3.51/4.00 GPA
University of Oxford 2006 — 2007
Statistics
Georgia Institute of Technology 2015 — 2019
Master of Science (M.S.), Computer Science
Fallon Health April 2014 - Present
Saint Vincent Hospital October 2013 - April 2014
Spaulding Rehabilitation Hospital August 2012 - October 2013
Fallon Health 2011 - 2011
Fallon Health 2011 - 2011
Fallon Health 2011 - 2011
Fallon Health 2011 - 2011
Commonwealth Sports Club September 2009 - October 2010
University of Rhode Island March 2006 - August 2009
Skills
Wellness, Fitness, Cpr Certified, Lifestyle, Healthcare, Health Education, Outlook, Nutritional Counseling, Rehabilitation, Nutrition, Clinical Research, Health Promotion, Fitness Training, Strength Training, Patient Education, Public Speaking, Personal Training, Nutrition Education, Customer Service, Nursing, Program Development, Athletics, Hospitals, Meditech, Disease Management
Education
Massachusetts College of Pharmacy and Health Sciences 2011 — 2012
BS, Nursing
University of Rhode Island 2007 — 2009
BS, Kinesiology
University of Rhode Island 2003 — 2007
BS, Finance and Management
Fallon Health August 2015 - Present
Fallon Community Health Plan May 2013 - August 2015
BMC HealthNet Plan October 2009 - May 2013
BMC HealthNet Plan May 2008 - August 2009
Dartmouth Medical Equipment January 2002 - May 2008
Skills
Medicare, Managed Care, Healthcare, Health Policy, HIPAA, Utilization Management, Provider Relations, Durable Medical..., Credentialing, CPT, Network Development, Medical Coding, HMO, Epic Systems, Health Insurance, Microsoft Office 2007, Healthcare Management, CCMS, Facets, HEDIS, NCQA, ICD-9, Software Documentation, Microsoft Publisher, WebEx, Healthcare Industry, Claims Resolution, Medicaid, microsoft office 2010, CAU, Senior Care Options, Dual eligibles, Care Management, Aging Services Access..., Case Net, TruCare, Adult Day Health, Adult Foster Care, Case Management, Medical Billing, Insurance, Disease Management, HCPCS, Physician Relations, Medicare/Medicaid..., Health Information..., Health Care Reform, JCAHO, CPR Certified
Education
Bristol Community College
UMass Dartmouth
Fallon Health March 2015 - Present
Univera Healthcare December 2002 - February 2015
Travelers July 1999 - October 2001
Empire Blue Cross/Shield August 1998 - May 1999
Skills
Direct Sales, Direct Marketing, Call Centers, Customer Retention, Team Building, Health Insurance, Customer Service, Employee Benefits, Process Improvement, Medicare, Healthcare, HIPAA, Managed Care, Medicaid, Insurance, Microsoft Office, Claim
Education
Daemen College 2006 — 2007
Psychology
Trocaire College 2002 — 2005
Nursing
Cherokee Nation Businesses June 2015 - Present
Optimum Technologies, Inc. April 2015 - May 2015
ikaSystems October 2014 - March 2015
Kaz USA, Inc. June 2014 - September 2014
Fallon Health February 2014 - July 2014
MassMutual Financial Group November 2013 - February 2014
EMD - Affiliates of Merck KGaA, Darmstadt, Germany April 2013 - October 2013
Dell December 2012 - March 2013
Helen of Troy - Kaz Division January 2012 - December 2012
Aspen Aerogels July 2011 - January 2012
Skills
Talent Acquisition, Onboarding, Applicant Tracking..., Employee Relations, Sourcing, HRIS, College Recruiting, Performance Management, Hiring, Organizational..., Internet Recruiting, Process Improvement, Negotiation, Social Media, Talent Management, OFCCP, Team Building, Policy, Workforce Planning, Healthcare, Social Networking, Influential, Full-cycle Recruiting, Interviewing, Technical Recruiting, Benefits, Candidate Screening, Employee Engagement, Succession Planning, PeopleSoft, Coaching, HR Consulting, Compensation, Benefits Administration, Recruitment/Retention, Employment Law, HR Policies, Mentoring, Salary Negotiation, Leadership Development, Screening, Resume Writing, Change Management, Compliance, Strategic Sourcing, Direct Recruiting, Candidate Assessment, Vendor Management, Career Development, Employee Training
Education
Framingham State College 1995 — 1997
MA
UMass Lowell 1985 — 1990
BS
Chelmsford High School
Premier Home Health Care of Massachusetts February 2011 - Present
fallon Health 2014 - 2014
fallon Health 2014 - 2014
Philips Lifeline February 2009 - December 2010
Carroll Enterprises, Inc. 2002 - 2008
Small Business Service Bureau 2002 - 2008
Brooktrout Software / Sonexis 2001 - 2002
Brooktrout Software 2000 - 2002
The Mathworks 2000 - 2000
Lifeline Systems 1995 - 2000
Skills
Telecommunications, Program Management, Leadership, Integration, Project Management, Healthcare, Vendor Management, IT Strategy, Business Analysis, Process Improvement, Networking, SQL, Team Building, Strategic Planning, Strategy, Information Technology, Microsoft SQL Server, Technical Support, IT Management, Cross-functional Team..., Disaster Recovery, Organizational..., Software Documentation, Troubleshooting, Call Centers
Education
Clark University 1972 — 1975
BSBA, Business
Harvard University January 2005 - Present
UMass Medical School January 1999 - January 2008
Fallon Health January 2001 - January 2003
Massachusetts Association for the Blind January 1999 - January 2001
Spectrum Health Systems, Inc. January 1990 - January 1998
Skills
Data Collection, Community Outreach, Project Management, research recruitment, Research Interviewing, Patient Education, Research Projects, Qualitative Research, Data Analysis, Public Speaking, Research
Education
Quinsigamond Community College
Fallon Health September 2014 - Present
Fallon Health March 2014 - October 2014
Fallon Community Health Plan May 2012 - March 2014
Skills
Access, SAS programming, Data Analysis, Medicare Advantage, Health Insurance, Risk Adjustment, Business Objects, Microsoft Office, Visio, Business Intelligence, Insurance, Customer Service, Process Improvement, Business Analysis, Microsoft Excel, Financial Risk, Management, Analysis
Education
Assumption College 2012 — 2014
Master of Business Administration (MBA), Accounting and Finance, Economics
College of the Holy Cross 2005 — 2009
Fallon Health June 2015 - Present
Fallon Health March 2014 - June 2015
Delta Dental of Massachusetts September 2008 - March 2014
Delta Dental of Massachusetts October 2006 - September 2008
Delta Dental of Massachusetts August 2004 - October 2006
Sprint 2004 - 2004
Skills
Customer Service, Account Management, Call Centers, Sales, Health Savings Accounts, Benefits Administration, Long-term Customer..., Consultative Approach, Management, Operations Management, Dental Insurance, CRM, Creative Problem Solving, Communication, Negotiation, Overall Wellness, Leadership, Team Leadership, Persuasive Presentations, Sales Presentations, Underwriting, Teamwork, Mathematics, Claims Resolution, Growth Strategies, Insurance Brokerage, Oral Health Leadership, Affordable Care Act
Education
Plymouth State University
Bachelor of Science (B.S.), Applied Computer Science Minor in Mathematics
Fallon Health March 2014 - Present
Fallon Health July 2010 - March 2014
UPS September 1988 - June 2010
Skills
Management, Highly detail oriented, Integrity, Highly motivated..., Team-oriented, Healthcare Industry, Accountability, Employee Training, Regulatory Affairs, Professional..., Document Management, Interviewing Skills, Customer Service, Hiring, FMLA, Compliance, Self Management, High Organizational..., Regulatory Filings, Quality Control, Process Improvement, Insurance, Training, Strategic Relationships, Document Creation, Safety Auditing, Medicaid Managed Care, Hiring Employees, Workers' Compensation..., Commercial Products, DOT Compliance, Regulatory Compliance, Medicare Supplements, SERFF, Team Leadership, Health Insurance, Leadership
Education
Anna Maria College 2014 — 2016
Master's Degree, Health/Health Care Administration/Management
Anna Maria College 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.9
Eastern Nazarene College 2002 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.9
St. Mary's High School
Fallon Health June 2013 - Present
The Hanover Insurance Group November 2012 - June 2013
MAPFRE U.S.A. Corp. May 2005 - November 2012
Commerce Group 2001 - 2005
Commerce Group 1997 - 2001
Skills
Analysis, Team Building, Product Management, Excel, PowerPoint, Business Analysis, Word, Customer Service, Project Planning, Microsoft Office, Visio, Risk Mitigation, Vendor Management, Process Improvement, Documentation, Business Intelligence, Program Management, Data Analysis, Lotus Notes, Mentoring, Problem Solving, Planning, SDLC, Risk Assessment, Risk Management, Insurance, Project Management, Change Management, Requirements Analysis, Requirements Gathering, SharePoint, Software Project..., MS Project, IT Strategy
Education
The George Washington University 2006 — 2009
Master's Certificate, IT Project Management
Insurance Institute of America 1997 — 2000
Chartered Property Casualty Underwriters designation (CPCU)
Clark University 1986 — 1990
BA, Political Science/Sociology/Business Mgmt
Budget Blinds 2014 - Present
Fallon Health June 2013 - October 2014
Staples 2008 - 2013
Staples 2006 - 2008
Staples 2003 - 2006
Staples 1999 - 2002
Stream International, Inc. 1997 - 1999
Various Software Development 1988 - 1997
Skills
Cross-functional Team..., Six Sigma, Change Management, Program Management, Leadership, Strategy, Process Excellence, Team Building, Business Analysis, Management Consulting, Coaching, Customer Experience, Workshop Facilitation, Strategic Planning, Project Portfolio..., PMO, Training, Innovation, Business Transformation, Customer Insight
Education
Boston University
Certificate in Project Management
Eastern Connecticut State University
BS, Computer Science, Minors: Math, Business
Fallon Health May 2015 - Present
Fallon Health August 2012 - May 2015
Staples August 2011 - August 2012
Jon Co. Designs November 2007 - August 2012
Skills
Graphic Design, Adobe Creative Suite, Customer Service, Photoshop, Health Insurance, Visual Communication, Illustrator, Microsoft Excel, PowerPoint, InDesign, Dreamweaver, Digital Printing, HMO, PPO, Healthcare, High Deductible Health..., Medicare Advantage, Medicare Part D, Inbound Calls, Microsoft Word, Adobe Fireworks, Leadership, Conflict Resolution, Mentoring
Education
American InterContinental University 2009 — 2011
Bachelor of Fine Arts in Visual Communication (Cum Laude), Graphic Design, 3.54
The New England Institute of Art
Graphic Design
Tenet Healthcare April 2012 - Present
Tenet Healthcare March 2012 - Present
Tenet Healthcare April 2010 - April 2012
Milford Regional Medical Center 2007 - 2010
Price Chopper Supermarkets 2003 - 2007
Fallon Health March 2000 - June 2004
Diebold July 1997 - 2000
Tenet Healthcare 1982 - 1997
Skills
Pharmacy Automation, Pharmacy, Inpatient, Healthcare Information..., Healthcare Management, Pharmacists, CPOE, Pharmacy Benefit..., Patient Safety, Healthcare, Hospitals, Nursing, Managed Care, Meditech, Clinical Research, IV, EMR, Informatics
Education
Anna Maria College 1989 — 1993
MBA, Business
University of Rhode Island 1975 — 1980
BS, Pharmacy
Fallon Health August 2008 - Present
UMass Medical School January 2004 - July 2008
CADKEY Corporation January 1991 - December 2003
Melard Technologies February 1986 - January 1991
IBM December 1984 - February 1986
Skills
Process Improvement, Nonprofits, Event Planning, Insurance, Data Analysis, Program Management, Training, Marketing, Management, Event Management, Business Analysis
Education
Pace University 1982 — 1985
B.S.
State University of New York College at Geneseo 1981 — 1982
Commonwealth Care Alliance October 2014 - August 2015
Fallon Health October 2013 - October 2014
Harrington HealthCare System March 2011 - November 2012
Family Health Center of Worcester May 2009 - December 2010
St Joseph Hospital Nashua NH May 2005 - December 2008
Skills
Family Medicine, Outlook, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Meditech, Microsoft Excel, Teamwork, Budgets, Telephone Skills, Healthcare, Data Entry, Invoicing, Patient Safety, Medical Terminology, Hospitals, Data Analysis, Revenue Cycle, Team Building, Medical Records, Office Management, Appointment Scheduling, Office Equipment, Patient Advocacy, Confidentiality, Fax, Multi-line Phone, Spreadsheets, Office Procedures, Office Administration, HIPAA, Telephone Reception, Expense Reports, Practice Management, Medical Office, Clerical Skills, Medical Billing, Filing, Calendaring, CPT, Healthcare Management, EMR, EHR, Administrative..., Healthcare Information...
Education
Nashua Community College 2005 — 2007
Business Administration and Management, General
Fallon Health June 2007 - June 2015
Tufts Health Plan April 2004 - June 2007
Tufts Health Plan February 1999 - April 2004
Skills
Health Insurance, Managed Care, Employee Benefits, Health Care Reform, Underwriting, Group Insurance, Account Management, Group Medical, Health Savings Accounts, COBRA, HMO, Sales Presentations, Flexible Spending..., Commercial Insurance, PPO, HIPAA, Brokers, Employee Wellness..., FSA, Insurance, Medicare
Education
Merrimack College 1990 — 1994
Bachelor of Arts (B.A.), Psychology
Ridgewood High Schhol 1986 — 1990
Fallon Health January 2015 - Present
Rullingnet Corporation May 2012 - February 2013
GameStop November 2007 - June 2011
Geek Squad November 2005 - November 2007
Regal Entertainment Group November 2001 - November 2005
Skills
Computer Science, Retail, Customer Service, Sales, Marketing, Store Management, Dreamweaver, Sales Operations, Loss Prevention, HTML, Operations Management, Visual Merchandising, Retail Sales
Education
Quinsigamond Community College 2003 — 2004
Computer Science
Fallon Health May 2015 - Present
Fred C. Church, Inc. June 2010 - May 2015
CVS Caremark February 2008 - June 2010
Sims Health & Raquet January 2007 - February 2008
ClubOne, Inc April 2003 - December 2006
Pro Fitness/Health Solutions August 2001 - April 2003
Skills
Wellness Coaching, Motivational..., Weight Loss, Smoking Cessation, Web Design, Corporate Wellness, Stress Management, Sports Medicine, Personal Training, ROI Accountability, Coaching, Health, Health Promotion, Wellness Programs, Fitness, Wellness, Public Speaking, Program Development, Strategic Planning, Employee Wellness, Health Education, Nutrition, Training, Healthcare, Leadership, Corporations, Leadership Development, Fitness Training, Management, Nutritional Counseling, Program Management, Lifestyle
Education
Springfield College 1998 — 2002
Masters, Applied Exercise Science
Keene State College 1994 — 1997
Bachelor's, Physical Education/Sports Medicine
Fallon Health February 2015 - Present
Aerie by American Eagle Outfitters & American Eagle Outfitters August 2013 - December 2014
Aerie by American Eagle Outfitters September 2012 - December 2014
Aerie by American Eagle Outfitters January 2012 - September 2012
Aerie by American Eagle Outfitters August 2011 - January 2012
Aerie by American Eagle Outfitters December 2010 - August 2011
Payroll Office, Suffolk University September 2006 - May 2010
Skills
Customer Service, Marketing Research, Leadership, Management, Statistics, Selling, Facebook, PowerPoint, Microsoft Office, Event Planning, Social Media, Visual Merchandising, Microsoft Excel, Microsoft Word, Retail, Marketing, Merchandising, Social Media Marketing, Loss Prevention, Outlook, Time Management, Coaching, Sales
Education
Anna Maria College 2010 — 2012
MBA, Marketing, 3.86
Suffolk University 2006 — 2010
BSBA, Marketing & Management, 3.86
Boston Latin Academy 2000 — 2006
HIgh School Degree
Fallon Health November 2013 - Present
Ellite Promotions May 2009 - October 2013
Goji formally known as Consumer United May 2013 - August 2013
The Cheesecake Factory October 2011 - May 2013
ING August 2010 - May 2011
Hewlett-Packard January 2007 - October 2009
DCU Center September 2006 - December 2006
Skills
Customer Service, Inside Sales, Operations, Event Planning, Event Management, Sales Support, Typing, People-oriented, Written Skills, Fast Learner, marketing, Social Media, Marketing, Sales Operations, Fundraising, Social Media Marketing, New Business Development, Competitive Analysis, Microsoft Word, Microsoft Office, Training, Entertainment, PowerPoint, Microsoft Excel, Email Marketing, Leadership, Marketing Communications, Sales, Facebook, Public Relations, Market Research, Online Marketing, Social Networking, Account Management
Education
Clark University 2002 — 2007
Bachelor's, Psychology/ Sociology
Fallon Health September 2000 - Present
Allmerica Financial June 1995 - September 2000
Allmerica Financial March 1993 - June 1995
Skills
Employee Benefits, Managed Care, Insurance, Health Insurance, Account Management, Claim, Brokers, Cold Calling, Disability Insurance, Underwriting, Medicare, Benefits Administration
Education
Bentley University 1986 — 1990
Bachelor of Science, Finance
Fallon Health January 2007 - Present
Bentley University 1998 - Present
Nichols College January 2010 - May 2014
The Hanover Insurance Group July 2005 - October 2006
McKesson Health Solutions April 2004 - July 2005
Monster 2000 - 2002
McKesson Health Solutions 1997 - 2000
QuadTech, Inc. 1994 - 1996
Skills
Competitive Intelligence, Market Research, Market Intelligence, Teaching, American Politics, Public Policy, Politics, Political Science, Competitive Analysis, Public Speaking, Strategic Planning, Research, Market Analysis, Marketing Research, Marketing Strategy, Leadership, Analysis, Data Analysis, Management
Education
Northeastern University 1991 — 1992
Master's Degree, Political Science
Nichols College 1985 — 1989
BS, Public Administration
Fallon Health October 2013 - Present
UMass Memorial Medical Center April 2005 - January 2015
UMass Memorial Medical Center January 2012 - October 2012
AdCare Hospital November 1996 - April 2005
Skills
Mental Health, Patient Advocacy, Case Management, Compassion, Mental Health Care, Healthcare, Hospitals, Healthcare Management, Nursing, Medicine, CPR Certified, Patient Safety, Clinical Research, Registered Nurses
Education
Anna Maria College 2005 — 2008
BSN, Nursing Science, Magna cum Laude
Becker College 1994 — 1996
Associate degree nursing, Registered Nursing/Registered Nurse, Cum Laude
Easter Seals Inc. June 2015 - Present
Charter Business June 2014 - January 2015
Fallon Health September 2012 - November 2013
Spring Consulting Group, LLC May 2006 - September 2012
Unum January 2003 - May 2006
David Clark Company Incorporated September 1999 - September 2002
Worcester Phoenix September 1997 - June 1998
Skills
Graphic Design, Advertising, Adobe Creative Suite, Marketing Communications, Microsoft Office, Team-oriented, Work Independently with..., Multi Tasking, Meet Deadlines, Prioritize Workload, Organized Multi-tasker, Oral & Written..., Trend Forecasting, Constructive Feedback, Creativity, Illustration, Problem Solving, Customer Service, Strongly self-motivated, Vendor Relationships, Analytical Skills, Quick Thinker, Windows, Macintosh hardware, Marketing, Illustrator, Marketing Support, Direct Mail
Education
Anna Maria College 1994 — 1998
Bachelor's degree, Art & Business Administration
Wachusett Regional High School 1990 — 1994
Quinsigamond Community College
Fallon Total Care October 2013 - Present
Fallon Health March 2003 - October 2013
Meyers Primary Care Institute January 2001 - January 2003
Saint Vincent Hospital July 2000 - January 2002
UMass Memorial Medical Center September 1999 - June 2000
CVS Pharmacy 1995 - 1999
Skills
Healthcare, HIPAA, Pharmacy Practice, Customer Service, Management, Clinical Pharmacy, Managed Care, Medicare Part D, Hospitals, Strategic Planning, Project Management, Clinical Research, Microsoft Office, Microsoft Excel, Microsoft Word, Medicine, Pharmacy, Medicaid, Medication Therapy..., Medicare
Education
Massachusetts College of Pharmacy and Health Sciences
Bachelor’s Degree, Pharmacy
Fallon Health August 2014 - Present
Fallon Health January 2010 - August 2014
Neighborhood Health Plan July 2002 - January 2010
Neighborhood Health Plan September 1999 - June 2002
Harvard Pilgrim Health Care December 1990 - September 1999
Skills
Employee Benefits, Healthcare, Healthcare Management, Hospitals, Provider Relations, SDLC, Software Documentation, Insurance, Health Care Reform, Visio, Data Analysis, Vendor Management, Quality Assurance, Team Building, Health Insurance, Managed Care, Process Improvement
Education
Eastern Nazarene College
Associates, Business Management
Northeastern University
Bachelor of Science, Operations Technology
Fallon Health September 2015 - Present
Fallon Health September 2013 - Present
Fallon Health July 2012 - September 2013
Central Phlebotomy Service, Inc. May 2008 - July 2013
City of Worcester July 2011 - September 2011
Abercrombie & Fitch May 2009 - August 2009
Fallon Community Health Plan May 2006 - September 2006
Skills
Technical Writing, Documentation, Data Entry, Document Design, Group Presentations, Managing Groups, Medical Terminology, Medical Billing, Medical Records, HIPAA, Healthcare, Insurance, Teamwork, Customer Satisfaction, Managed Care, Provider Relations, Health Insurance, Healthcare Industry
Education
Assumption College 2008 — 2012
BS, Business Administration and Management, General
Notre Dame Academy 2004 — 2008
High school
Fallon Health January 2013 - Present
Jawniffer Photography April 2011 - Present
Worcester Shakespeare Company June 2010 - August 2014
American Tower May 2011 - December 2012
American Tower August 2008 - May 2011
American Tower Corporation July 2007 - August 2008
Bellagio Resort & Casino 2006 - June 2007
Hesser College 2005 - 2006
Nashua School District 2002 - 2005
Skills
Editing, Event Planning, Teaching, Public Speaking, Photoshop, Administration, Proposal Writing, System Administration, Photography, Fundraising, Public Relations, Adobe Creative Suite, Human Resources, InDesign, Newsletters, Program Management, Management, Training
Education
University of New Hampshire 1999 — 2002
MEd, Secondary Education
University of New Hampshire-Manchester 1999 — 2002
MEd, Secondary Education
Ithaca College 1995 — 1999
BA, Drama
Rockville High School 1991 — 1995
Fallon Health September 2013 - Present
Fallon Community Health Plan November 2010 - Present
Fallon Community Health Plan January 2005 - November 2010
Skills
Team Building, Organization, People Skills, Presentations, Insurance, Managed Care, Medicaid, Customer Service, Process Improvement, Provider Relations, Employee Benefits
Education
Becker College 1996 — 1996
Associate's degree, Business Administration and Management, General
Worcester State College
UnitedHealth Group September 2015 - Present
Fallon Health September 2012 - June 2015
Fallon Health October 2006 - September 2012
Skills
Customer Service, Insurance, Process Improvement, Business Analysis, Healthcare, Analysis, Health Insurance, Program Management, Management, Data Analysis, Managed Care, HIPAA, Vendor Management, Claim, Medicare, Medicaid, Healthcare Industry, Provider Relations, Policy, Problem Solving, Negotiation
Education
Kaplan University 2004 — 2006
Fallon Health April 2014 - April 2015
EXL Service October 2011 - December 2012
The Hanover Insurance Group May 2006 - October 2011
Hanover Insurance June 2002 - May 2006
YMCA June 1998 - June 2002
Skills
Writing, Creative Writing, Screenwriter, Organization, Multi Tasking, Microsoft Excel, Internet, Social Media Marketing, Data Analysis, Photoshop, Custom Invitations, Customer Service, Reports, Entertainment Journalism, Outsourcing, Early Childhood..., Public Speaking, Business Process, Software Documentation, Project Management, Process Improvement
Education
Framingham State College
Framingham State University
Fallon Health 2014 - Present
Skills
Nutrition, Teaching, Exercise Physiology, Customer Service, Coaching, Team Building, Microsoft Word, Sports Nutrition, Sports, Health Education, Social Media, Grant Writing, Event Planning, Program Development, Community Outreach, Budgets, Healthcare, Statistics, Strategic Planning, Non-profits, Registered Nurses, Employee Wellness, Public Health
Education
University of Massachusetts Medical School 2011 — 2014
Master's Degree, Adult and Gerontology Primary Care NP
Humboldt State University 2001 — 2003
MS, Kinesiology
Humboldt State University 1996 — 2001
BS, Kinesiology
McKinleyville High
Fallon Health 2013 - Present
Skills
Managed Care, Health Insurance, Claim, Healthcare, Process Improvement, Insurance, Software Documentation, Vendor Management, Provider Relations, Business Analysis, Data Analysis, Program Management, Claims Management, Medicaid, Network Development, PPO, Medicare, HIPAA, Healthcare Industry, Medicare Part D, HMO, Claims Resolution, Provider Network..., SharePoint, Health Care Reform, Physician Relations, QNXT, Provider Education, Crystal Reports, Customer Service, Healthcare Information...
Education
Anna Maria College 2012 — 2014
Master of Business Administration (M.B.A.), Health Informatics
Anna Maria College
Bachelor's degree
Fallon Health September 2013 - Present
Fallon Health September 2012 - September 2013
Fallon Health May 2011 - September 2012
The Hanover Insurance Group June 2008 - September 2009
Skills
Insurance, Property & Casualty..., General Insurance, Health Insurance, Customer Service, Medicare Advantage, Health Education, Communication, Customer Retention, Problem Solving, Multi Tasking, Writing, Persuasiveness, Friendly Personality, Recruiting, Prioritize Workload, Written & Oral..., Microsoft Office, Marketing, Sales Presentations, Relationship Marketing, Building Strong..., Medicaid Managed Care, Community Outreach, Medicare, Medicaid, Long-term Care, Elder Care, Social Networking
Education
College of the Holy Cross 2004 — 2008
Bachelor of Arts (BA), Psychology
Hudsonville High School 2000 — 2004
Honors Diploma
Fallon Health August 2012 - Present
Fallon Community Health Plan June 2011 - Present
Sunovion Pharmaceuticals Inc. September 2002 - June 2011
CIGNA Healthcare 1996 - 1998
Skills
Project Management, CPT, Customer Service, Utilization Management, Process Improvement, Contract Management, SaaS, Training, Leadership, Management, Time Management, Cross-functional Team..., Sales Management, Medical Billing & Coding, Internal Audit, Business Process..., Process Analysis, Software Documentation, CRM, Analysis, Business Development, Business Intelligence, Business Requirements, Operations Management, New Business Development, Product Launch, Healthcare, Pharmaceutical Industry, Consulting, Budgets, Business Process, Business Analysis, Strategic Planning, Managed Care, Medical Devices, Account Management, Sales Operations, Program Management, Vendor Management, Team Building, Strategy, Change Management
Education
Nichols College 1999 — 2001
BS, Business Administration: MIS
Quinsigamond Community College 1997 — 1999
Associates, Business Administration
Shepherd Hill Regional High School 1990 — 1996
General Ed, General Studies
Town of Harvard, MA September 2014 - Present
Fallon Health February 2014 - August 2014
Town of Harvard, MA 2009 - June 2014
Town of Harvard 2006 - 2009
Deloitte 1998 - 2001
Accenture 1996 - 1998
Eunice Kennedy Shriver Center - UMass Medical School 1991 - 1995
Education
Boston University Graduate School of Management
Master of Business Administration (MBA), Organzational Behavior, Multivariate Data Analysis, Summa cum laude
Wellesley College
Bachelor of Arts (BA), Political Science and Government
S County Physical Therapy December 2012 - Present
Fallon Health January 1990 - May 2004
Skills
Clinical Research, Hospitals, PowerPoint, Research, Management, Leadership, Medical Billing, Health Insurance, Customer Service
Education
Kaplan College-Phoenix 2011 — 2012
Medical Assistant
Fallon Health July 2015 - Present
Senior Whole Health February 2014 - July 2015
Central Massachusetts Independent Physician Association, LLC April 2010 - February 2014
Hill Street Capital LLC 2005 - 2008
Fisher Brothers May 2001 - August 2005
W. P. Carey & Co. LLC February 1999 - April 2001
Skills
Due Diligence, Flexible Schedule, OneNote, Registration, Program Management, Disease Management, Physicians, Health Policy, Practice Management, Health Education, EMR, EHR, Healthcare, Medicare, Healthcare Information...
Education
Patten University
BA Management
Norstar Consulting Group June 2014 - Present
J. Murray Consultancy October 2006 - Present
Delphi 2013 - 2014
Fallon Health 2013 - 2013
Iron Mountain January 2012 - December 2012
Smith & Nephew 2009 - 2011
Philips Medical Systems 2003 - 2006
SAP 1996 - 2003
Coopers & Lybrand 1992 - 1995
USMC 1986 - 1992
Education
Boston University - School of Management 1990 — 1992
MBA, CIS, 3.75
University of Iowa 1983 — 1986
BBA, MIS
Fallon Health May 2014 - Present
Blue Cross Blue Shield of Massachusetts 2013 - May 2014
MetLife January 2007 - April 2013
MetLife April 2004 - December 2006
Skills
Dental, Employee Benefits, Underwriting, New Business Development, Disability Insurance, Insurance, Group Benefits, Dentistry, Workers Compensation, Professional Mentoring, Health Savings Accounts, Health Insurance, Account Management, Life Insurance, Brokers, Term Life Insurance, Sales
Education
Fairfield University 1995 — 1999
Bachelor of Arts (B.A.)
Fallon Health August 2015 - Present
Fallon Health February 2014 - Present
Fallon Community Health Plan January 2012 - February 2014
UHealthSolutions October 2010 - January 2012
UHealthSolutions April 2009 - October 2010
UHealthSolutions October 2006 - April 2009
UnitedHealth Group June 2003 - October 2006
Unum 1999 - 2003
Skills
Nonprofits, Healthcare, Internal Communications, Strategic Planning, Fundraising, Leadership, Marketing Communications, Strategic Communications, Public Speaking, Event Planning, Program Management, Project Management
Education
Northwestern University - Kellogg School of Management 2013 — 2014
AHIP Executive Leadership Program
Clark University
Master's degree, Health/Health Care Administration/Management
Saint Michael's College
Bachelor of Arts (B.A.), Economics
Yodle June 2015 - Present
Yodle January 2015 - June 2015
George Street Photo & Video July 2014 - June 2015
Fallon Health December 2013 - January 2015
Fallon Health December 2012 - December 2013
Fallon Health July 2012 - December 2012
Cafe 57 Lounge May 2010 - November 2012
Rebecca Rose Consulting January 2012 - August 2012
SearchPro Systems February 2012 - July 2012
McNally's Grille and Bar February 2011 - 2011
Skills
Facebook, Relationship Management, Social Media Marketing, Social Networking, Sales Management, Sales Presentations, Social Media, Advertising, Press Releases, Health Insurance, Employee Benefits, Building Relationships, Customer Service, Sales, Blogging, Event Planning, Chambers of Commerce, Marketing, Account Management, Trade Shows, Community Development, Photoshop, Event Management, New Business Development, Leadership, Marketing Strategy, Fundraising, Management, Microsoft Word, Nonprofits, Public Relations, Online Advertising, Brand Development, WordPress, Media Relations, Marketing Communications, Team Leadership, Online Marketing, Strategic Communications, Integrated Marketing, Office Management, Non-profits, Time Management, Microsoft Office, SEO, Direct Marketing, Microsoft Excel, Volunteer Management, Editing, Google Analytics
Education
Emerson College 2004 — 2008
Bachelors of Science, Marketing Communications with a minor in Broadcast Journalism
Fallon Health May 2014 - Present
Fallon Health December 2012 - April 2014
Harvard Business School Publishing April 2012 - December 2012
Harvard Business School Publishing July 2007 - April 2012
Harvard Business School Publishing December 2004 - June 2007
Skills
Customer Service, Customer Experience, Feedback, Coaching, Management, Call Centers, Program Management, Training, Microsoft Excel, Social Media
Education
Boston University 2000 — 2004
BS, Film and Television, English
A Place for Mom December 2014 - Present
Fallon Health September 2011 - July 2012
MetLife October 2004 - June 2011
MetLife October 2005 - January 2010
Education
Western New England University 1988 — 1991
Bachelor of Arts (B.A.), English Language and Literature, General
Bay Path University 1986 — 1988
Associate of Science (A.S.), Legal Assistant/Paralegal
Fallon Health October 2012 - September 2015
Umassmemorial September 2010 - September 2012
Education
Harvard University 2013 — 2015
Master’s Degree, Health/Health Care Administration/Management
Grant Medical College 1982 — 1987
Doctor of Medicine (M.D.), Medicine
Fallon Health 2015 - Present
Skills
Healthcare, Nursing, Clinical Research, Medicare, Insurance, Managed Care, Medicaid, HIPAA, Healthcare Information..., Healthcare Management, Home Care
Education
Becker College 2010 — 2012
Associate of Science (AS), Registered Nursing/Registered Nurse
Clark University 2002 — 2006
Bachelor of Arts (B.A.), Biology/Biological Sciences, General
Fallon Health November 2011 - July 2014
Fallon Health October 2010 - November 2011
Fallon Community Health Plan December 2008 - October 2010
Westboro Tennis & Swim Club 2002 - 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Management, Training, Microsoft Word, PowerPoint, Insurance, Data Analysis, Healthcare, Business Analysis, Onboarding, Outlook, Research, Marketing, Public Speaking, Process Improvement, Health Insurance, Leadership, Medicare, Sales, Call Centers, Policy, Customer Retention, Strategic Planning, Communication
Education
Boston University 2014 — 2016
MPH Canidate Health Policy & Management, Health Policy
University of Massachusetts Boston 2005 — 2008
BA, Psychology
Philips Lifeline January 2015 - Present
Westborough Public Schools December 2014 - January 2015
Fallon Health October 2013 - September 2014
The Hospital of Central Connecticut December 2008 - September 2013
ConnectiCare November 2005 - September 2008
Comcast Spotlight May 2004 - October 2004
Skills
Healthcare, Supervisory Skills, Customer Service, Microsoft Office, Quickbooks, Imovie, Macintosh OS Systems, Final Cut Pro, nCube Encoding System, Novar Traffic and..., CarePartners Connect, Marketing, Hospitals, Public Speaking, Marketing Strategy, Social Media, Outlook, Invoicing, Facebook, Social Networking, Access, Program Management, HIPAA, PeopleSoft, Adobe Acrobat, Marketing Communications, Community Outreach, Nonprofits, Management, CBISA, Fundraising, Healthcare Management, Program Development, Medicare, Event Planning, Managed Care, Public Relations, Social Media Marketing, Advertising, Health Insurance, CRM, Healthcare Information...
Education
Central Connecticut State University
Bachelor of Arts, History
Central Connecticut State University
Shire Pharmaceuticals April 2014 - Present
Fallon Health May 2013 - March 2014
Fallon Community Health Plan March 2011 - May 2013
Fallon Community Health Plan February 2011 - March 2011
BJ's Wholesale Club January 2010 - January 2011
BJ's Wholesale Club July 2008 - January 2010
BJ's Wholesale Club May 2004 - July 2008
HRI December 2003 - May 2004
Home Depot July 2002 - December 2003
Beacon Education Management October 2000 - June 2002
Skills
Benefits Administration, Human Resources, Legal Compliance, Sourcing, Union Avoidance, FMLA, Labor Relations, Executive Search, Leadership Development, New Hire Orientations, Personnel Management, Change Management, Conflict Resolution, Coaching, Employee Relations, Technical Recruiting, Internet Recruiting, Succession Planning, EEO, Affirmative Action, SPHR, Training, HR Policies, HRIS, Interviews, Hiring, Resume Writing, Vendor Management, Employee Training, Management
Education
Cornell University
B.S.
SUNY Buffalo Law School
J.D.
Fallon Health January 2013 - June 2015
Fallon Community Health Plan May 2010 - December 2012
Fallon Community Health Plan January 2004 - June 2009
Fallon Clinic August 1988 - December 2003
Fallon Clinic 2001 - 2001
Skills
Executive Coaching, Executive Search, Strategy, Organizational..., Project Planning, Leadership, Project Management, Healthcare, HIPAA, Onboarding, Training, Legal Compliance, HR Policies, Organizational Design, Vendor Management, Program Management, New Hire Orientations, Executive Pay, Employee Engagement, Strategic Planning, Deferred Compensation, Personnel Management, Management, Health Insurance, Technical Recruiting, Career Development, Succession Planning, Applicant Tracking..., Coaching, Human Capital, Employee Relations, Performance Improvement, Sourcing, Team Building, Temporary Placement, Workforce Planning, Executive Development, Process Improvement, College Recruiting, MBTI
Education
William James College 2015 — 2016
Currently enrolled
William James College 2009 — 2010
MA
Anna Maria College 1995 — 2000
MBA
Utica College 1984 — 1986
B.S.
CCL
Certification
HCI SWP
Fallon Health December 2010 - Present
Group Benefit Strategy (GBS) September 2010 - December 2010
Fallon Community Health Plan December 2009 - September 2010
Fallon Health August 2005 - December 2009
Fallon Health December 2002 - August 2005
Fallon Health January 1999 - December 2002
Skills
Health Insurance, Employee Benefits, Insurance, Claim, Underwriting, Marketing, Medicare, Sales, Account Management, Brokers, Management, Healthcare, PPO, HMO, Analysis, Health Care Reform, Managed Care
Education
Nichols College 2011 — 2013
MBA, Masters of Business Adminstration, 3.97 GPA
Becker College 2000 — 2008
Bachelors of Science, Business Adminstration
Fallon Health July 2014 - Present
Fallon Health April 2013 - July 2014
Boston Children's Hospital November 2012 - April 2013
CVS Caremark Corporation March 2011 - November 2012
Neighborhood Health Plan January 2009 - March 2011
Neighborhood Health Plan August 2005 - January 2009
Medco 2003 - 2005
Coherent, Inc. January 1997 - August 2001
Skills
Medicaid, Medicare, Health Care Reform, Product Management, Product Development, Marketing Strategy, Contract Management, HMO, Managed Care, Healthcare, Health Insurance
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2001 — 2003
MBA, Business Administration and Management, General
New Jersey Institute of Technology 1995 — 1997
Master of Science, Environmental Science
Rutgers University-New Brunswick 1991 — 1995
BS, Environmental Science
UMass Memorial Medical Center September 2013 - Present
Fallon Health April 2012 - August 2013
VNA of SWC September 2004 - April 2012
Skills
Healthcare, Healthcare Management, Hospitals, Customer Service, Microsoft Word, Research, PowerPoint, Clinical Research, Nursing, Healthcare Information..., Community Outreach, Patient Safety
Education
Anna Maria College 2005 — 2007
BSN, Registered Nursing/Registered Nurse
Clark University 1984 — 1988
Bachelor of Arts (B.A.), Biology
Fallon Health July 2009 - Present
Berkley Accident and Health February 2007 - July 2009
Medical Excess Underwriters 2005 - 2007
Unum 2001 - 2005
Allmerica Financial / State Mutual 1987 - 2000
Skills
Health Insurance, Underwriting, Insurance, Reinsurance, Employee Benefits, Disability Insurance, Brokers, Stop Loss, Risk Management, Self-funded, Claim, Life Insurance, Claims Management, Commercial Insurance, General Insurance, Property & Casualty..., Workers Compensation
Education
Anna Maria College 1983 — 1987
Bachelor of Business Administration (B.B.A.), Finance, General
Fallon Health October 2000 - Present
Allmerica Financial June 1983 - May 2000
Skills
Health Insurance, Actuarial Science
Education
Nichols College 2005 — 2014
Tufts Health Plan November 2008 - Present
Fallon Health November 2005 - Present
Skills
HIPAA, Process Improvement, Call Centers, Visio, Software Documentation, Medicare, Vendor Management, Lotus Notes, Business Analysis, SDLC, Active Directory, Disaster Recovery, SharePoint, Access
Education
Bryant University 1985 — 1989
Bachelor's degree, Business/Managerial Economics
Fallon Health (Fallon) November 2013 - Present
Fallon Health June 2011 - Present
Fallon Health October 2010 - September 2011
Winchendon Preschool 2008 - June 2010
Town of Winchendon, MA July 2006 - December 2009
Columbia Tech July 2002 - August 2004
American TV July 2000 - April 2002
Skills
Insurance, Customer Service, Health Insurance, Project Management, Healthcare, Microsoft Office, Management, Microsoft Excel, Budgets, Managed Care, Medicare, Marketing Communications, PowerPoint, Microsoft Word, Outlook, Customer Satisfaction, Windows, Proposal Writing, Medicaid, Government Proposals, Proposal Production, Drafting Proposals
Education
Central College 1995 — 1999
BA, Communication, sociology
Cohoes High School 1991 — 1995
Call A Doctor Plus October 2012 - Present
ESI/Higher Ed EAP, Ah-Ha Media!, RiskAware, Breakthrough Collaboration and WellCall April 2012 - June 2013
Y.O.U., Inc. September 2011 - August 2012
The Wellness Corporation September 2008 - April 2011
Sibson Consulting 2004 - 2007
The Wellness Corporation 1996 - 2004
Fallon Health 1989 - 1996
Skills
Human Resources, Risk Management, Organizational..., Training, Employee Benefits, Event Planning, New Business Development, Higher Education, Leadership Development, Leadership, Marketing, Team Building, Coaching, Healthcare, Behavioral Health
Education
Boston University
MSW, Clinical Social Work/Community Development
Central Michigan University
Bachelor of Science (BS), Education, Math/Health Education
Fallon Health September 2014 - Present
Fallon Community Health Plan August 2013 - October 2014
Infinity Valet Services June 2012 - March 2013
Fallon 2000 - 2013
S & K Valet June 2008 - May 2012
Comrex Corporation June 2011 - December 2011
PCSMA August 2006 - October 2010
S & K Valet 2008 - 2010
Charles River Laboratories August 2006 - April 2007
Skills
Outlook, Pharmaceutical Industry, Microsoft Office, CRO, Document Management, Spreadsheets, Lotus Notes, Human Resources, Data Analysis, Administrative..., Telephone Skills, Customer Service, Time Management, Adobe Acrobat, Event Planning, Administrative..., Access, Management, Microsoft Excel, PowerPoint, Microsoft Word, Sales, Software Documentation, Team Building, Training
Education
Framingham State University 1999 — 2004
Bachelors, Graphic Design with a minor is Computer Science
Fallon Health March 2008 - Present
Skills
Medicaid, Medicare, Managed Care, Insurance, Health Insurance, HIPAA, Healthcare, Health Policy, Healthcare Management, Process Improvement, Hospitals, Software Documentation, Data Analysis
Education
New England Law Boston 2004 — 2007
J.D., Law
Fitchburg State University 2000 — 2004
B.S., Political Science
UnitedHealth Group August 2015 - Present
UnitedHealthcare May 2013 - August 2015
Unitedhealthcare May 2013 - August 2013
Fallon Health January 2013 - May 2013
Fallon Health January 2012 - December 2012
Fallon Health November 2010 - December 2011
Fallon Health November 2008 - November 2010
Youth Alternatives Ingraham September 2005 - August 2008
Upward Bound at Bowdoin College May 2004 - August 2004
Skills
Process Improvement, Team Building, Analysis, Management, Data Analysis, Microsoft Office, Data Entry, Software Documentation, PowerPoint, Project Management, Microsoft Word, Report Writing, Event Planning, Health Insurance, Visio, SharePoint, Microsoft Excel, MS Excel Pivot Tables, Performance Management, Root Cause Analysis, RAID, Project Planning, Coaching, System Administration, Insurance, Customer Service, Call Centers, Healthcare, Business Analysis, Lean Six Sigma, Call Center..., Staff Development
Education
Nichols College 2011 — 2017
MBA - Managment
University of Southern Maine 2001 — 2006
BA, Sociology
University of Southern Maine
Certification, Lean Six Sigma Green Belt
Fallon Health June 2002 - Present
The Lancaster Times 1997 - 2002
John Hancock Life Insurance Company (U.S.A.) 1982 - 1997
Education
Becker College
Bachelor of Business Administration (BBA)
Fallon Health April 1992 - Present
Little House Art Studio November 2005 - Present
My Stuff Design Company 1983 - 2005
Thom McAn Shoe Company August 1988 - April 1992
Associated Media Corporation August 1985 - August 1988
Central Mass Media Corp./Worcester Magazine February 1983 - August 1988
Skills
Graphic Design, Advertising, Corporate Branding, QuarkXPress, Direct Mail, Facebook, Blogging, Mac, Marketing Strategy, Logo Design, InDesign, Email Marketing, Leadership, Marketing, Social Media, Copywriting, Photoshop, Art Direction, Editing, PowerPoint, Typography, Photography, Brand Development, Brochures, Public Relations, Social Media Marketing, Graphics, Illustrator, Adobe Creative Suite, Newsletters, Publishing, Marketing Communications
Education
Clark University 1980 — 1983
3 year diploma program, Commercial Art
FWB Associates January 2012 - Present
Becker College July 2013 - May 2015
Fallon Health March 2000 - December 2011
Blue Cross Blue Shield of Massachusetts November 1991 - December 1997
Metlife Healthcare Network of Rhode Island 1989 - 1991
Skills
Healthcare, Healthcare Information..., Managed Care, Hospitals, Medicare, Data Analysis, Medicaid, Healthcare Management, Strategic Planning, Grant Writing, Healthcare Consulting, Budgets, Program Development, Physicians, Contract Negotiation, Health Insurance
Education
University of Pennsylvania - The Wharton School 1968 — 1971
MBA, Finance & Operations Research
Clark University 1963 — 1967
BA, Mathematics and Chemistry
Fallon Health June 2014 - Present
Fallon Health October 2011 - Present
Tufts Health Plan January 2005 - September 2011
Tufts Health Plan January 2002 - January 2005
Tufts Health Plan January 2000 - January 2002
Tufts Health Plan January 1997 - March 2000
Skills
Results Oriented, Solution focused, Cross-functional Team..., Healthcare, Health Insurance, HIPAA, Healthcare Information..., Medicare, Medicaid, Program Management, SDLC, Case Managment, Visio, Healthcare Management, Process Improvement, Requirements Gathering, Vendor Management, Change Management, Project Management, Requirements Analysis, Business Analysis, Insurance, Management, Training, Managed Care, Business Process
Education
Boston College
Master's Degree, MSW- Forensic Clinical Social Work
University of Massachusetts Boston
Bachelor's Degree, Psychology
Tufts Health Plan/Interaction Associates 2011 — 2011
Leadership Training
MCC Corporate Education Center 2004 — 2005
Certificate achieved, Training Design & Development
Fallon Health July 2014 - Present
Fallon Health September 2012 - July 2014
Fallon Health July 2009 - September 2012
Fidelity Investments 2004 - 2008
Fidelity Investments 1996 - 2005
Fidelity Investments 1995 - 1996
Lechmere, Inc. 1991 - 1995
Lechmere, Inc. 1984 - 1991
ADP 1979 - 1991
Skills
ITIL, Databases, Cross-functional Team..., Enterprise Software, SDLC, Management, Leadership, COBOL, Production Support, JCL, PMO, Project Portfolio..., IT Service Management, Vendor Management, Business Intelligence, Disaster Recovery, IBM Mainframe, CICS, Integration, Business Continuity, Change Management, Technical Leadership, ETL, Business Process, Business Process..., Incident Management, Enterprise Architecture, IT Management, Service Delivery, Release Management
Education
Northeastern University
Associate of Science (AS), MIS
Computer Processing Institute
Business Computer Programming
Otsuka Pharmaceutical Companies (U.S.) November 2014 - Present
Otsuka Pharmaceutical Companies (U.S.) January 2013 - October 2014
Allergan January 2008 - December 2012
Janssen Pharmaceutica (A Johnson and Johnson Company) May 2006 - January 2008
Janssen Pharmaceutica ( A Johnson and Johnson Company) October 2002 - May 2006
META Group, Inc. July 2000 - October 2002
Fallon Health June 1993 - July 2000
Skills
Passion for Helping..., Leadership, Problem Solving, Analytical Skills, Critical Thinking, Strategy, Executive Coaching, Training & Development, Oral and Written..., Teaching, Organizational..., Emotional Intelligence, Conflict Management, Healthcare, Business Planning, Professional Mentoring, Managed Care, Account Management, Cross-functional Team..., Biotechnology, Pharmaceutical Industry, Management
Education
University of Hartford 2007 — 2011
M.S., Organizational Psychology
Assumption College
B.S., Business and Psychology
Behavioral Coaching Institute 2009 — 2009
Certified Business Coach, Leadership/Management
Tony Allesandra, Ph.D. 2010 — 2010
Certified Platinum Rule Trainer, Emotional Intelligence and Leadership
DotCom Team LLC November 2013 - Present
Fallon Health November 2013 - Present
Tata Consultancy Services October 2011 - November 2013
Infosys November 2010 - September 2011
Standard Chartered Bank July 2007 - November 2010
Skills
Microsoft SQL Server, Business Intelligence, SQL, SSIS, Requirements Analysis, SDLC, SSRS, Requirements Gathering, Analysis Services, ETL
Education
Anna University 2003 — 2007
B.E., Electronics and Instrumentation
Fallon Health December 2014 - Present
Veteran Homestead January 2013 - November 2014
Leominster Public Schools September 2011 - June 2014
Athena Diagnostics October 2006 - July 2011
Thermo Fisher Scientific - Athena Diagnostics October 2006 - July 2011
BJ's Wholesale Club 1997 - 2006
BJ's Wholesale Club 1997 - 2006
Skills
Marketing Communications, Marketing, Marketing Strategy, Customer Service, Strategic Planning, PowerPoint, Microsoft Excel, Account Management, Salesforce.com, Market Research, Product Launch, Email Marketing, Sales, Data Analysis, Project Management, Public Speaking, Budgets, Microsoft Word, Team Building, Strategy
Education
Fitchburg State College 1992 — 1997
BS, Business Administration
Fallon Health March 2015 - Present
Accountable Care Associates September 2013 - February 2015
BMC HealthNet Plan September 2012 - September 2013
Holyoke Visiting Nurses Association May 2011 - September 2012
Institute of Integrative Nutrition May 2011 - May 2012
Holyoke Visiting Nurses Association 2007 - 2011
Skills
Healthcare, Managed Care, Wellness, Wellness Coaching, Disease Management, Nursing, Case Management, Medicaid, Medicare
Education
College of Our Lady of the Elms 1995 — 1999
BSN, Nursing
Fallon Health March 2012 - Present
Fallon Community Health Plan July 2011 - February 2012
Auburn VNA November 1993 - July 2011
Skills
Medicaid, Medicare, Case Management, Managed Care
Education
Massachusetts Bay Community College 1987 — 1990
ADN, Nursing
Lake Forest College 1977 — 1981
BA, Comparative World Literature
Suffolk University
The Winsor School
Fallon Health August 2014 - Present
Fallon Community Health Plan November 2012 - Present
Fallon Health 2010 - Present
Skills
Insurance, Process Improvement, Managed Care, Health Insurance, Medicaid, Employee Benefits, HIPAA, Medicare, Healthcare, Utilization Management, Provider Relations, Network Development, Long-term Care, Healthcare Management, Health Policy, Management, Customer Service
Education
Clark University 1989 — 1993
Centene Corporation January 2014 - Present
Fallon Health October 2012 - January 2014
Starvos July 2008 - May 2013
Caregiver Homes May 2012 - October 2012
Centene Corporation June 2011 - May 2012
RI Colorectal Clinic June 2007 - May 2011
Skills
HEDIS, CAHPS, Quality Improvement, Healthcare Management, NCQA Accreditation, Medical coding and..., Medical Records, HIPAA, EMR, Healthcare, Medical Coding, Clinical Research, Hospitals, Case Managment, Medicare, Medication..., Elder Care, Home Care, Medicine, Medicaid
Education
Penn Foster 2013 — 2015
Associate's degree, Health/Health Care Administration/Management
Gibbs College 2006 — 2007
A.S of Science, Medical Assistant
Fallon Health August 2014 - Present
Fallon Community Health Plan June 2012 - August 2014
Target November 2007 - June 2012
UMass Medical School December 2010 - June 2011
Charlton Performing Arts 2010 - 2011
Assumption College 2003 - 2007
Skills
Customer Service, Retail, Outlook, Data Entry, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Public Speaking, Access, Event Planning, Sales, Leadership, Social Media, Time Management, Editing, Research, Medical Terminology, Telephone Skills
Education
Assabet Valley Continuing Education 2009 — 2011
certificate of completion, Comprehensive Medical Coding Career Preparation
Assumption College 2003 — 2007
Bachelor of Arts, History
Fallon Health April 2015 - Present
Fallon Health January 2014 - April 2015
Fallon Community Health Plan March 2012 - December 2013
Worcester Tornadoes January 2012 - March 2012
Mullins Militia February 2010 - April 2011
Worcester Tornadoes May 2009 - September 2010
Oxford High School December 2007 - February 2008
Skills
Sports Marketing, Sports Management, Sports, Baseball, Ticket Sales, Athletics, Facebook, Event Planning, Event Management, Social Media, Social Media Marketing, Public Speaking, Marketing, Microsoft Office, Social Networking
Education
University of Massachusetts at Amherst - Isenberg School of Management 2007 — 2011
Bachelor of Science (B.S.), Sport Management
Fallon Health March 2015 - Present
Fallon Health March 2014 - Present
Big Y Foods November 2008 - August 2014
BigY Foods March 2008 - August 2014
Southbridge Savings Bank December 2012 - March 2014
Skills
Microsoft Office, Social Media, Staff Supervision, Sales, Photoshop, Facebook
Education
Assumption College 2008 — 2012
Fallon Health May 2014 - Present
Medix/CCA January 2014 - April 2014
SNF August 1993 - 2013
Skills
Utilization Review, Case Management, Managed Care, Healthcare Management, Nursing, Healthcare, Medicaid, Microsoft Office, Hospitals, Home Care, Medicare, Customer Service, HIPAA
Education
Excelsior College 2013 — 2014
Bachelor's Degree, Registered Nursing/Registered Nurse
Massasoit Community College
Associate's Degree, Registered Nursing/Registered Nurse
Fallon Health July 2014 - Present
Fallon Community Health Plan November 2012 - July 2014
Fallon Community Health Plan April 2011 - November 2012
Skills
Health Insurance, Medicare, Visio, Insurance, Medicaid, Managed Care, SDLC, HIPAA, Provider Relations, Business Analysis, Requirements Gathering, Claim
Education
Nichols College 2003 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General
Fallon Health October 2012 - Present
Aetna March 2010 - October 2012
MassMutual Financial Group July 2008 - March 2010
ING September 2006 - July 2008
CIGNA Healthcare April 2002 - September 2006
Aetna November 2001 - April 2002
Capgemini August 2000 - October 2001
Education
Oklahoma State University 1998 — 2000
Master of Science (MS)
Sathyabama Engg College 1993 — 1997
Bachelor of Engineering (BE), Mechanical Engineering
Fallon Health 2013 - Present
Verizon January 2002 - January 2012
Verizon 1998 - 2012
Verizon January 1999 - January 2002
Verizon January 1998 - January 1999
PCs Compleat September 1995 - May 1998
Skills
Customer Service, Customer Retention, Multi Tasking, Communication Skills, Highly Dedicated, Microsoft Excel, Coaching
Education
Fitchburg State University 1991 — 1995
Bachelor of Science (B.S.), History
Fitchburg State University
Bachelor of Science
Belchertown High School 1987 — 1991
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Fallon Health January 2014 - Present
Faith Casler Associates, Inc. May 2013 - January 2014
Drake Petroleum December 2008 - March 2013
Charlesbridge Publishing February 2000 - April 2012
Barnes & Noble July 1999 - September 2001
Paisano Publications February 1995 - June 1999
Skills
Editorial, Editing, Creative Writing, Writing, English, Publications, Books, Magazines, Novels, Non-fiction, Fact-checking, Copy Editing, Proofreading, Copywriting, Research, Freelance Writing, Press Releases, Critical Thinking, Humor, Presentations, Public Speaking, AP Style, Administrative..., Administrative Work, Efficiency, Time Management, Troubleshooting, Customer Service, Data Entry, Microsoft Excel, Microsoft Word, QuarkXPress, Typing, Publishing, Illustrator, Blogging, Content Development
Education
Emerson College 1989 — 1993
Bachelor of Fine Arts (BFA), Writing, Literature, and Publishing
Pearl Meyer & Partners May 2011 - Present
Fallon Health October 2005 - October 2008
Skills
Management Consulting, Financial Analysis, Performance Management, Mergers & Acquisitions, Data Analysis, Strategic Planning, Project Management, Leadership, Business Strategy, Strategy
Education
Clark University 2009 — 2017
Master of Business Administration (M.B.A.), International/Global Studies
Assumption College 2003 — 2005
Bachelor's Degree, Business
US Air Force Reserve October 2014 - Present
GreenLine Innovations LLC October 2014 - Present
Fallon Health October 2013 - September 2014
Assumption College Department of Residential Life May 2012 - May 2014
Cam's Oil Service December 2005 - April 2014
Kelmar Associates June 2012 - August 2012
Commerce MAPFRE Insurance January 2012 - May 2012
Education
Assumption College 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Assumption College 2009 — 2013
Bachelor of Arts (BA), International Business
American Tower April 2015 - Present
Wellesley College December 2014 - April 2015
Massachusetts eHealth Institute, A Division of the Massachusetts Technolgy Collaborative July 2014 - November 2014
Fallon Health October 2013 - March 2014
Nova Biomedical August 2013 - December 2013
Fallon Health August 2012 - July 2013
Fallon Health December 2011 - March 2012
Attorney Michael M. Monopoli February 2003 - May 2007
Attorney Anthony M. Salerno November 2000 - September 2002
Skills
Legal Research, Legal Writing, Litigation, Westlaw, Lexis, Legal Documents, Court Proceedings, Civil Litigation, Criminal Defense, Negotiation, Mediation, Government Programs, Health Insurance, Medicare, Medicaid, HIPAA, Cross-functional..., Project Management, Data Analysis, Sales, Microsoft Office, QNXT, Salesforce.com, Relativity, Process Improvement
Education
University of Massachusetts School of Law
Juris Doctor (J.D.)
Clark University
Master's Degree, Public Administration
Saint Anselm College
Bachelor's Degree, History
Massachusetts Department of Public Health June 2015 - Present
Fallon Health June 2014 - June 2015
gentiva home health April 2011 - May 2014
Skills
Acute Care, Home Care, Healthcare, Hospitals, Behavioral Health, Nursing, Case Management, Healthcare Management, Managed Care, Medicare, Medicaid, HIPAA, Mental Health, Utilization Management, Treatment, Inpatient
Education
Boston University
Master's degree, Criminal Justice
Excelsior College
Bachelor of Science (BS), Liberal Studies/ Psychology
Somerville Hospital School of Nursing
RN, Registered Nursing/Registered Nurse
Fallon Health September 2011 - August 2015
Fallon Health May 2011 - September 2011
Fallon Health February 2005 - June 2010
UMass Medical School, Dept. of Psychiatry June 2001 - September 2004
Skills
Microsoft SQL Server, SQL Server Management..., SQL, SAS Programming, Data Warehousing, Data Mining, Insurance, Medicare, Health Insurance, Process Improvement, Business Analysis
Education
Clark University
Bachelor's degree, Psychology/English
University of New Hampshire
History
Fallon Health May 2013 - Present
Fallon Health June 2010 - May 2013
CVS Pharmacy May 2005 - June 2009
Skills
Training, Management, Leadership, Call Centers, Medicare, Human Resources, Customer Service, HIPAA, Insurance, Documentation, Medicaid, Commerical, Healthcare, Health Insurance, Microsoft Office, Microsoft Word, Microsoft Excel, Managed Care
Education
Quinsigamond Community College 2005 — 2008
Associate's degree, Computer Information Systems
Sutton High School Sutton, MA 2001 — 2005
General Studies
VNA Care Network & Hospice July 2014 - Present
Fallon Health April 2014 - June 2014
Skills
Healthcare, Hospitals, Healthcare Management, EMR, Nursing, Healthcare Information..., Clinical Research, HIPAA, Inpatient, Medical Terminology, Medicaid
Education
University of Cincinnati 2010 — 2012
Bachelor of Arts (B.A.), Anthropology
Ohio University 2007 — 2010
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies