Experience
Knox Pest Control  April 2014 - Present
Terminix  April 2011 - March 2014
turnaround christian center   2010 - 2010
Family Dollar   2009 - 2009

Skills
Customer Satisfaction, Customer Service, Data Entry, PEST, Pest Control, Sales, Cashiering, Customer Experience, Customer Retention, Microsoft Office

Education
Columbus State University   2009 — 2011

Experience
Home2 Suites by Hilton  May 2015 - Present
Family Dollar   2014 - Present
Hickory Farms, Inc.   October 2013 - Present
Payless Inc.   March 2013 - February 2014
Mama's Precious DayCare   May 2011 - August 2013

Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Teamwork, Cashiering, Communication, Creativity, Problem Solving, PowerPoint, Customer Service, Sales, Cash Register, Time Management, Leadership, Outlook, Research, Community Outreach, Data Entry, Employee Training, Problem Sensitivity, Service Orientation, Oral Communication

Education
Delaware Technical and Community College-Terry   2014 — 2015
Prenursing, Pre-Nursing Studies

Delaware State University   2009 — 2014
Bachelor of Science (B.S.), Psychology

Fishers High School   2005 — 2009
Core 40 Diploma, General Studies

Experience
Family Dollar   October 2014 - Present
BASF  October 2012 - December 2013
Evonik Degussa Corp  October 2009 - January 2012
Ingersoll Rand Security Technologies  June 2007 - July 2009

Skills
Training, Customer Service, Invoicing, SAP, Lotus Notes, Microsoft Office, Management, Outlook, Account Management, System Administration, Accounts Receivable, Pricing, Troubleshooting, Accounts Payable, Project Management, PowerPoint, AutoCAD, International Travel, Shipping, Financial Reporting, Task Management, Sales Analysis, iAvenue, eCommerce, Managing Database, Database Design, International Billing..., Website Updating, Teamwork, E-commerce, Process Improvement, Sales, Sales Management, Product Development, New Business Development

Education
County College of Morris
Associate Degree, Business Administration

Software Applications

Experience
Family Dollar   July 2014 - Present
Make-A-Wish® Central and Western North Carolina  May 2014 - July 2014
Cornerstone University  January 2012 - April 2014
Retail Capital  May 2011 - August 2013
Pambazuka News   March 2013 - April 2013

Skills
Social Media, Microsoft Office, Customer Service, Sales, Marketing, Public Speaking, Research, Retail, Microsoft Excel, PowerPoint, Editing, Microsoft Word, Leadership

Education
Cornerstone University   2010 — 2014
Communications, Media Studies

Ernest W. Seaholm High School   2006 — 2010

Experience
Arbonne International (Independent Consultant)   April 2014 - Present
USAF  May 2009 - April 2014
The Home Depot  October 2007 - April 2009
Barnes & Noble  December 2006 - December 2008
Papa John's International  August 2006 - December 2006
Family Dollar   February 2006 - July 2006
Taco Bell  July 2003 - February 2006

Skills
Military, Air Force, Security Clearance, DoD, Aviation, Aircraft, Military Operations, Aerospace, Military Experience, Program Management, Flights, National Security, Operational Planning, Systems Engineering, Top Secret, Flight Safety, Information Assurance, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Office Administration, Supervisory Skills, Team Leadership, Communication Skills, Interpersonal Skill, Professional Writing, Customer Service, Customer Satisfaction, Retail, Food Industry, Athletics, Volunteering, Followership, Radio Operator, Camera Operating, Crew Resource Management, Motion Tracking, Vehicle Tracking, Aircraft Emergency..., Survival Skills, Water Survival, Resiliency, Intelligence, Leadership, Military Training, Reconnaissance, Organizational..., Electronic Warfare, Weapons

Education
Community College of the Air Force   2009 — 2012
Associates in Space Technology, Aeronautics/Aviation/Aerospace Science and Technology, General

Columbia State Community College   2006 — 2008
Associate of Science (A.S.), General Studies, 3.69

Experience
Property Dream Kings, LLC   January 2015 - Present
Wendie King Photography   April 2014 - Present
The Society for the Preservation of the Duquesne Heights Incline   June 2013 - Present
U.S. Security Associates   July 2005 - Present
Kim's Martial Arts and Fitness   2002 - Present
Walbon, Inc." d/b/a Subway   August 2004 - April 2007
Family Dollar   September 2003 - July 2004
Paywise Agency   January 2003 - September 2003
Kennywood Entertainment  July 2001 - July 2003

Skills
Customer Service, Data Entry, Microsoft Office, PowerPoint, Research, Event Planning, Organization, Problem Solving, Martial Arts, Sports, Critical Thinking, Telephone Skills, Coaching

Education
Fortune Builders
Real Estate Investment and Development

Community College of Allegheny County
Associate of Science (A.S.), Accounting/ Business Management

Experience
Family Dollar   February 2014 - Present
Sears Holdings Corporation  October 2013 - February 2014
Kohl's Department Stores  January 2000 - August 2013

Skills
Loss Prevention, Asset Protection, Inventory Management, Inventory Control, Store Operations, Time Management, Internal Investigations, Team Leadership, Exception Based..., Interviewing Skills, Process Improvement, Training and Development, Surveillance, Physical Security, Organized Retail Crime, Shrinkage, Retail, Wicklander-Zulawski..., Big Box, Interrogation, CCTV

Education
Cornell University

Experience
Family Dollar   June 2014 - Present

Education
Converse College   1993 — 1997
Bachelor of Arts (B.A.), Theatre/Theater

Experience
Postmates  September 2015 - Present
Mohegan Sun  March 2012 - December 2012
DHL  October 2010 - February 2011
Walton County Senior Center   February 2010 - May 2010
Things Remembered  January 2009 - February 2010
Mayo Clinic  December 2008 - January 2009
Cinemark  October 2007 - December 2008
Family Dollar   October 2006 - September 2007
TJX  October 2005 - November 2006

Skills
Customer Service, Leadership, Problem Solving, Cashiering, Sales, Cash Register, Microsoft Office, Policy, Microsoft Word, Microsoft Excel

Education
Colorado Technical University   2014 — 2016
Bachelor's Degree, Human Resources Management/Personnel Administration, General

Colorado Technical University   2010 — 2012
Associate’s Degree, Business Administration and Management, General, B

Experience
Family Dollar   March 2011 - Present
Hill Top Inn   February 2009 - March 2011

Skills
Customer Satisfaction, Cashiering, Customer Service, Inventory Management, Retail, Data Entry, Telephone Skills, Inventory Control, Loss Prevention, Merchandising, Call Centers, Time Management, Store Management, Customer Experience, Cash Register, Retail Sales, Microsoft Office, Visual Merchandising, Microsoft Excel, Phone Etiquette, Planograms, Shrinkage, Store Operations, POS, Cash Handling Experience, Hiring, Distribution Center..., Profit, Driving Results, Customer Retention, CPFR, Inventory

Education
Cumberland College

Experience
Coca-Cola Bottling Co. Consolidated  March 2015 - Present
SPX Corporation  August 2013 - March 2015
Family Dollar   May 2012 - August 2013
Family Dollar   August 2010 - May 2012
Family Dollar   July 2007 - July 2010
Metropolitan Human Relations Commission   May 2005 - June 2007

Skills
Wage and Hour Compliance, FLSA Exemption Testing, Design and Management..., HR Advice and Counsel, Responding to EEOC and..., Reporting & Analysis, Human Resources, Policy, Management, Personnel Management, Program Management, Legal Compliance, Interviews, Auditing, Employee Training, Budgets, Employment Law, Internal Controls, Sarbanes-Oxley Act, Payroll, Training, Employee Relations, Performance Management, Leadership, Talent Management

Education
Converse College   1999 — 2003
Bachelor of Arts (B.A.), Political Science and Government

The University of Georgia
Coursework for MA, Political Science and Government

Experience
State of Ohio - Ohio Department of Medicaid (ODM)   February 2014 - Present
State of Ohio - Office of Budget & Management (OBM)   August 2000 - December 2014
Family Dollar   May 2006 - August 2008

Skills
Policy, Budgets, Strategic Planning, Training, Accounts Payable, CRM, Customer Service, Public Relations, PowerPoint, Public Speaking, Business Process..., Management, Analysis, Nonprofits, Auditing, PeopleSoft, Interviews, SharePoint, Public Policy, Employee Benefits, Outlook, Inventory Management, Teamwork, Project Planning, Conflict Resolution, Data Entry, Policy Analysis, Customer Satisfaction, Editing, Finance, Visio, FMLA, Employee Training, Windows, Invoice Processing, Labor Relations, Cash, Onboarding, Accounts Receivable, Ten Key, Windows 7, Inventory, Kronos Timekeeping, Cash Management, HR Policies

Education
Columbus State   1988 — 1990
Business, Accounting

Experience
AT&T  October 2009 - Present
Details, Inc  July 2007 - October 2009
8TH District Property Recovery   January 2007 - June 2007
Private Home Health Aid:   June 2005 - October 2006
DDP HOLDING, INC   July 2004 - May 2005
Long Johns Silvers   April 2001 - January 2004
Family Dollar   November 2000 - April 2001
Long John Silvers  July 1999 - November 2000
Judson Center  June 1997 - June 1999

Skills
Customer Service, Leadership, Training, Data Entry, Management, Time Management, Sales, Telecommunications, CRM, Networking, Program Management, Marketing, Coaching, Employee Relations

Education
Davenport University   2007 — 2008
Associate of Science (A.S.), BUSINESS MANAGEMENT, B

Experience
Moore Motors   August 2014 - Present
Independent Self-Starter   October 2013 - Present
Tuscola County Government, Michigan  May 2013 - October 2013
Speedway  July 2009 - May 2013
Walmart  June 2004 - March 2009
Little Caesars  October 2003 - August 2004
Advanced Protective Services, Inc   August 2003 - August 2003
Family Dollar   June 2001 - July 2001

Skills
Customer Service, Microsoft Office, Retail, Inventory Management, Microsoft Excel, Microsoft Word, Merchandising, PowerPoint, Time Management, Cashiering, Visual Merchandising, Customer Satisfaction

Education
Delta College   2003 — 2011
Associate of Arts (A.A.), Criminal Justice/ Law Enforcement

Cass City High School   2000 — 2003
High School Diploma, General Studies

Experience
Infants To Scholars   October 2014 - Present
Giant Food  July 2012 - Present
Giant Food  January 2013 - October 2014
Genuardi's Family Market  January 2011 - July 2012
Au Bon Pain  December 2008 - August 2010
Family Dollar   February 2008 - December 2008

Skills
Strong Customer..., High Organizational..., Cash Handling Experience, Cashiering, Computer Proficiency, Data Entry, Microsoft Word, Microsoft Excel, PowerPoint, Windows XP Pro, Windows Vista, Windows 7, Cash Register, Pharmacy, Cash Handling

Education
Delaware County Community College   2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Health Services/Allied Health/Health Sciences, General

Overbrook High School   2004 — 2008
Diploma, General Education

Experience
The Performance Group  April 2013 - Present
JFC Staffing Companies  January 2012 - August 2012
Johnson Controls  May 2005 - September 2011
Family Dollar   February 2003 - August 2004
CVS Pharmacy  November 1992 - February 2003

Skills
Accounts Payable, Microsoft Office, Inventory Control, Job Scheduling, Contract Management, Accounts Receivable, Purchase Orders, Payroll, Typing 75 WPM, Lotus Notes, Team Management, Physical Inventory, Contract Negotiation, Personnel Management, Employee Training, Merchandising, Cash Management, SAP, AS400 system, Outlook, Project Management

Education
Consolidated School of Business-York
Associate's degree, Legal Administration

Red Lion High School

Experience
Family Dollar   2014 - Present

Education
University of Wisconsin-Madison
Masters, Industrial Engineering

P.E.S. Institute Of Technology
Bachelors, Mechanical Engineering

Delhi Public School - R. K. Puram
Diploma, Physics, Chemistry, Mathematics, Economics

Experience
Sears Holdings Corporation  February 2014 - May 2014
TOYS "R" US   June 2007 - September 2013
Family Dollar   March 2006 - June 2007
Sgrillo Mechanical Inc   September 1999 - March 2006

Skills
Fun, hard working,..., Retail, Merchandising, Customer Service, Inventory Management, Store Management, Loss Prevention, Visual Merchandising, Customer Satisfaction, Inventory Control, Cashiering, Time Management, Retail Sales, Sales, Data Entry, Customer Experience, Store Operations

Education
Community College of Philadelphia   1991 — 1992
Did Not Complete, General Studies

Cora Nueman
Diploma, General Studies

Experience
Family Dollar   March 2014 - Present
Apache Family Campground and Pier   April 2013 - April 2014
DramaMama Studio   April 2008 - January 2013

Skills
Event Planning, Public Speaking, Entertainment, Social Networking, Teaching, Social Media, Public Relations, Copywriting, Producing, Emcee, Acting, Comedy, Drama, Fundraising, Improvisation, Social Media Marketing, Stage, Theatre, Marketing Communications, Marketing, Publicity, Creative Writing, Blogging, Facebook, Media Relations, Customer Service, Newsletters, Storytelling, Editing

Education
Converse College   1993 — 1997
BA, Theatre

Experience
UPS  December 2012 - December 2012
Delaware County SPCA  October 2010 - April 2012
Rite Aid  September 2007 - November 2011
Family Dollar   May 2009 - September 2010
TeleStar Response Center, Inc.   December 2005 - January 2008
Signal Holdings  July 2003 - October 2004
Taylor Gifts  January 1999 - July 2003

Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Sales, Data Entry, Social Media, Customer Satisfaction, Call Centers

Education
Delaware County Community College   1998 — 2002
Associate's degree, Liberal Arts and Sciences/Liberal Studies

Delaware Valley Friends High School   1990 — 1996
Diploma

Experience
GE Energy  January 2011 - Present
Family Dollar   January 2010 - May 2010

Skills
Excel, PowerPoint, Financial Modeling, Financial Analysis, Corporate Finance, Valuation, Strategic Financial..., Due Diligence, Strategic Planning, Finance, Spanish

Education
Davidson College   2006 — 2010
BA, Political Science, Economics

Experience
Family Dollar   June 2014 - Present
Family Dollar   January 2014 - May 2014
Lowe's  2007 - 2014
Lowes  2004 - 2007
Lowes  2000 - 2004
Stein Mart  1996 - 2000
Target  1995 - 1996

Skills
Loss Prevention, Shrinkage, Asset Protection, Inventory Control, Internal Investigations, Inventory Management, Retail, Physical Security, CCTV, Private Investigations, Organized Retail Crime, Distribution Center..., Store Management, Interrogation, Wicklander-Zulawski..., Big Box, Surveillance, Merchandising, Multi-Unit Management, Profit, Investigation, Income Statement, Store Operations, Driving Results, P

Education
North Carolina State University   1988 — 1992
BA, Communication

Columbia Southern University   2012 — 2014
Master's degree, Occupational Safety and Health

Experience
Mayan Inn   February 2015 - Present
Plaza Ocean Club   July 2014 - February 2015
Plaza Ocean Club   March 2013 - February 2015
Plaza Ocean Club   January 2013 - March 2013
Plaza Ocean Club   January 2012 - January 2013
Kmart Corporation  October 2011 - February 2012
Family Dollar   October 2009 - December 2011
Deer Heaven Transport   August 2009 - October 2010
jcpenney  February 2005 - March 2006
Missing Children Center   April 2002 - August 2002

Skills
Hospitality, Retail, Accounting, Sales Management, Customer Service, Customer Satisfaction, Sales, Microsoft Word, Microsoft Excel, Pricing, Hiring, Telephone Skills, Cashiering, Payroll, Employee Training, Retail Sales, Inventory Management, Hospitality Management, Hotels, Merchandising, Loss Prevention, Office Management, Forecasting, Invoicing, POS, Front Office, Store Operations, Sports, Cash Register, Microsoft Office, Time Management, Management, Budgets, Hospitality Industry, Team Building, Resorts, Event Planning, Tourism, Leadership, Social Networking, Trade Shows

Education
Daytona Beach Community College   2006 — 2007
Mathematics

Auburndale High School   2002 — 2005
High School Diploma, High School/Secondary Diplomas and Certificates, 9th - 12th grade

Experience
Family Dollar   December 2014 - March 2015
ABM Industries  May 2010 - May 2013
ABM Industries  2010 - 2013
Dollar General  July 2009 - September 2011
AirTran Airways  October 2005 - January 2007
Dallas County Sheriff  October 1997 - February 2003

Skills
Management, Team Leadership, Organizational..., Customer Retention, Customer Service, Customer Satisfaction, Customer Support, Human Resources, Law Enforcement..., Airline Reservations, Airline Ticketing, Airline Management, Employee Benefits, Employee Training, Employee Relations, Employment Law, Loss Prevention, Loss Prevention..., Security, UPS Shipping, FedEx, Cable Television, Cable Management, Teacher Training, Strengths Development, StrengthsQuest, Social Media, Payroll, Team Building, ADP Payroll, Social Media Marketing, Training, Leadership, Event Management, Microsoft Office, Marketing, Public Speaking, Microsoft Word, Marketing Strategy, Performance Appraisal, Data Entry, Strategic Planning, Time Management, New Business Development, Temporary Placement, Advertising, Microsoft Excel, Entrepreneurship, Interviews, Administration

Education
El Centro College   2015 — 2017
Bachelor of Applied Science (B.A.Sc.)

Kaplan College-Dallas   2013 — 2014
Certification, Medical/Clinical Assistant, 2.8

Everest College-Dallas   2008 — 2010
Associate of Science (A.S.), Criminal Justice/Police Science

Education America   1996 — 1997
certificate, Medical/Clinical Assistant

Dallas County Community College
Bachelor of Applied Science (B.A.Sc.), Health/Medical Physics

Experience
Family Dollar   May 2013 - Present
The Home Depot  October 2006 - March 2013
Sears Holdings Corporation  July 2002 - October 2006
Kmart Corporation  May 1991 - July 2002
Kmart Corporation  February 1985 - May 1991

Skills
Management, Leadership, Training, Retail, Sales, Strategic Planning, Loss Prevention, Store Management, Inventory Control, Store Operations, Visual Merchandising, Inventory Management, Big Box

Education
Ferris State University
Bachelor's Degree, Marketing

Delta College
Associate's Degree, Retail Management

Experience
Sears Holdings Corporation  September 2014 - Present
Sears Holdings Corporation  July 2013 - September 2014
Century Martial Arts  May 2011 - July 2013
Building 19  May 2008 - October 2010
Family Dollar   May 2006 - May 2008
The Home Depot  June 2003 - May 2006
Northwestern Mutual  May 1997 - May 1998

Skills
Employee Relations, Outlook, Customer Service, Coaching, Microsoft Excel, QuickBooks, Microsoft Office, Microsoft Word, ADP Payroll, Team Building, Garnishments, Sales, Training, Payroll, Management, Merchandising, Interviews, Accounting, Retail, Recruiting, Forecasting, Customer Satisfaction, Time Management, Inventory Management, Data Entry, Social Networking, Inventory Control, Store Management, Visual Merchandising, Strategic Planning, Sales Management, Hiring, Store Operations, Budgets, Problem Solving, Leadership, P&L, Employee Training, Profit, Human Resources, Retail Sales

Education
University of Massachusetts at Lowell   2006 — 2010
Bachelor's Degree, Liberal Arts and Sciences, General Studies and Humanities

Community College of Rhode Island   1992 — 1996
Associate's Degree, Business Administration and Management, General

Experience
ColorMatrix Corporation  April 2008 - July 2009
ColorMatrix Corporation  April 2008 - July 2009
Family Dollar   September 2005 - November 2007
Tops Markets  2003 - 2003
Kmart Corporation  2001 - 2001

Education
Cuyahoga Community College   2004 — 2011
IT Tech, Business

Cleveland Extension High School   2000 — 2003

Cleveland South High School   1996 — 2000

Cuyahoga Community College

Experience
Masonic Pathways  January 2014 - Present
A&D Home Care (Independent Contract)   January 2012 - Present
Family Dollar   May 2011 - December 2011
Rehabilitation Strategies, PC   September 2000 - August 2005

Skills
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Commitment to Customer..., HIPAA, PowerPoint, Home Care, Filing, Healthcare, Time Management, Data Entry, Telephone Skills, Teamwork

Education
Davenport University   2012 — 2016
Bachelor of Science, Health Services Administration

Experience
Mary Kay Inc.  May 2015 - Present
CROSSMARK  November 2013 - Present
HDA, Inc.   June 2012 - Present
Set and Service Resources  May 2011 - Present
SPAR Group, Inc.   2008 - Present
Family Dollar   March 2014 - May 2014
RGIS  December 2011 - March 2012
Driveline Retail Services  September 2011 - March 2012
Maxim Healthcare Services  January 2007 - August 2009
STARTEK  September 2008 - March 2009

Skills
Computers, Networking, Marketing Communications, Healthcare, Front Office, Sales Operations, Retail Design, Retail Sales, Product Development, Customer Service, Visual Merchandising, Data Entry, Planograms, POS, Inventory, Inventory Management, Inventory Control, Social Networking, Pricing, Time Management, Customer Satisfaction, Advertising, Retail, Sales

Education
Concorde Career College-Memphis   2007 — 2008
diploma, Medical/Clinical Assistant

Wynne High School   1998 — 2001
diploma, General Studies

Experience
Destination XL Group, Inc.   July 2015 - Present
RadioShack  July 2013 - February 2015
Little Caesars Pizza  December 2010 - September 2013
GameStop  June 2011 - November 2011
Family Dollar   June 2010 - December 2010

Skills
Inventory Management, Loss Prevention, Team Management, Sales Management, Visual Merchandising, Customer Satisfaction, Retail Sales, Merchandising, Retail, Sales, Inventory Control, Profit, Store Management, Customer Service, Management, Store Operations, Time Management, Hiring, P&L, POS

Education
Cumberland County College   2009 — 2012
Secondary Education and Teaching

Vineland High School   2005 — 2009
High School

Cumberland County College
Computer Science

Experience
McDonald's Corporation  October 2013 - Present
Family Dollar   March 2012 - Present
Family Dollar   March 2012 - May 2013

Skills
Cashiering, Loss Prevention, Retail Sales, Customer Service, Customer Satisfaction, Data Entry, Microsoft Office, Retail, Store Management, Merchandising, Visual Merchandising, Inventory Management, Inventory Control, Store Operations, POS, Telephone Skills, Sales, Phone Etiquette

Education
Daytona State College   2015 — 2020
Bachelor of Applied Science (BASc), supervision management., junior

Daytona College   2011 — 2020
Associate's degree, Hospitality Administration/Management, 3.2

Experience
Intown Suites  January 2013 - September 2015
Suburban Extended Stay Hotel  June 2008 - December 2013
Family Dollar   April 1997 - November 2007
Columbus Ledger-Enquirer  April 1998 - November 2006
RALLY'S  March 1991 - February 1995

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, French, Dutch, Photoshop, Marketing Communications, Customer Service, Budgets, Management, Customer Satisfaction, Sales, Time Management, Administration

Education
Columbus State   1997 — 1999
Associate's degree, Business Administration and Management, General

Hallie Turner Private High School   1991 — 1993
High School

Baker High School   1990 — 1991

Experience
Acacia Network  October 2014 - May 2015
Dynalink Communications  June 2014 - September 2014
Family Dollar   May 2014 - July 2014
American Arbitration Association  February 2012 - August 2013
Pinkberry  May 2011 - August 2011
Access Staffing  February 2009 - May 2010

Skills
Proficient in MS Office..., POS, Oral & Written..., Organizational..., Time Management

Education
CUNY Bronx Community College   2011 — 2014
Associate's degree, business

Experience
Famous Footwear  July 2013 - March 2015
GNC  April 2008 - January 2013
Family Dollar   June 2010 - August 2011
Davis College  January 2004 - May 2006
Texas Roadhouse  March 2004 - November 2004
Big Lots Stores  September 2000 - August 2001

Skills
Public Speaking, Leadership Development, Nonprofits, Community Outreach, Discipleship, Coaching, Theology, Teaching, Fundraising, Customer Service

Education
Word of Life Bible Institute Hudson, Florida   2002 — 2003
2 Year Bible Diploma, Evangelism, Discipleship, Advanced Strategic Planning

Word of Life New York   2002 — 2003
2 Year Bible Diploma, Servant Leadership, Homiletics, Hermeneutics

Davis College

Experience
Family Dollar   February 2013 - Present
Family Dollar   December 2011 - Present
TJX  February 2008 - November 2010
TJX  July 2005 - February 2008
TJX  July 2003 - July 2005
One Price Clothing  April 2000 - April 2003
Value City Department Stores  1994 - 1997

Skills
Hard Worker and Work..., Leadership Development, Outstanding Customer..., Merchandising, Retail

Education
Columbia College Chicago
Radio TV Communication

Davenport College
Business Administration

Experience
Family Dollar   October 2014 - Present
ICF INTERNATIONAL  October 2013 - May 2014
Danville Community College  March 2013 - April 2013
Telvista Inc.  February 2007 - November 2010
Western Sizzlin Corp  August 2006 - February 2007

Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Data Entry, Customer Service, Public Speaking, Call Centers, Telephone Skills, Outlook, Customer Satisfaction, Access, Administrative..., Troubleshooting, Process Scheduler, Filing

Education
Danville Community College   2012 — 2013
Associate's Degree of Applied Science, Administrative Assistant and Secretarial Science, General, 3.44/B

Danville Community College   2004 — 2006
Certificate, Office Information Processing, 3.32/B

Tunstall Senior High   1999 — 2004
Standard High School Diploma, General Studies, 2.69/C

Experience
Cigna Health Group   May 2014 - Present
Family Dollar   July 2009 - April 2014
Outreach Health Services  July 2005 - December 2008
Highland Homes  May 1998 - December 2001
Kmart Corporation  January 1984 - July 1992

Skills
Microsoft Office 2007, Medical Terminology, Medical Billing, Team Building, Customer Service, Retail, Excel, Healthcare, Insurance, Internet, Outlook, PowerPoint, Photoshop, Quickbooks, Teamwork, Word, Windows, Yahoo, Microsoft Excel, Management, Microsoft Word, Training, QuickBooks, Sales

Education
Colorado Technical University   2012 — 2014
Bachelor's degree, Accounting

Colorado Technical University   2010 — 2011
Associates of Science, Medical Billing and Coding

Experience
KB Innovative Promotions   September 2014 - Present
Small Seeds Development, Inc.   August 2013 - November 2014
Allegheny Family Network   February 2011 - August 2013
Carnegie Learning  August 2006 - February 2011
Allegheny County Office of Property Assessment   June 2005 - August 2006
Pennsylvania Culinary Institute  May 2004 - May 2005
Family Dollar   June 2002 - May 2004
United States Air Force  March 1996 - June 2002

Skills
Certified Facilitator..., Certified Facilitator..., Certified Facilitator..., Certified Facilitator..., Parenting, Marriage, Trainer for Juvenile..., Training, Management, Marketing, Interviews, Recruiting, Teaching, Leadership, Human Resources, Customer Service, Coaching, Leadership Development, Research, Event Planning, Nonprofits, Staff Development, Government, Volunteer Management, Social Networking, Team Building, Public Speaking, Community Outreach, Public Relations, Time Management, Administration, Budgets, Conflict Resolution, Data Analysis, Editing, Employee Training, Event Management, Fundraising, Grant Writing, Higher Education, Hiring, Inventory Management, Microsoft Excel, Microsoft Word, Networking, Organizational..., Outlook, Policy, PowerPoint, Process Improvement

Education
Community College of Allegheny County   2015 — 2016
Business Management, Small Business Administration/Management

Center for Urban Biblical Ministry (Geneva College)   2014 — 2015

Harris Stowe State College   1991 — 1992
N/A, Elementary Education

Riverview Gardens   1987 — 1991
diploma, education

Ohio Christian University
Associate's Degree, Interdisciplinary Studies

Experience
Family Dollar   May 2015 - Present
Bell Helicopter  March 2012 - July 2013
PDSTech   2012 - 2013
Boeing  January 1992 - July 2009

Skills
Manufacturing, Process Engineering, Aircraft, Aviation, Aircraft Maintenance, Value Stream Mapping, Six Sigma, Aerospace, Lean Manufacturing, Avionics, Continuous Improvement, Composites, Root Cause Analysis

Education
Southwestern College   1999 — 2001
Masters, Business Administration

Cowley College   1997 — 1999
Associated, Applied Science & Manufacturing Business Skills, 3.95

Experience
Jesta I.S.   October 2014 - Present
Family Dollar   January 2012 - May 2014
Family Dollar   February 2011 - February 2012
Family Dollar   April 2006 - February 2011
Epicor Software Corp  August 1998 - April 2006
Standard Life Assurance Company  January 1991 - August 1998

Skills
Business Requirements, SDLC, SQL, Documentation, Analysis, Sales Audit, XBR, Epicor, Project Management, Requirements Gathering, Project Planning, Software Documentation, Testing, SharePoint, Team Leadership, Systems Analysis, Leadership, Program Management, Business Analysis, Project Portfolio..., Process Improvement

Education
Concordia University   1986 — 1989
BCom, Accounting

Champlain Regional College   1983 — 1986
Bachelor of Commerce (B.Com.), Business Admin/Social Sciences

Experience
Family Dollar   March 2012 - August 2014
Perdue Farms, Inc  September 2006 - March 2012
United States Air Force  December 1986 - November 2006

Skills
Six Sigma Black Belt, Occupational Instructor, Prosci CM Certified, Fierce Conversations..., Leadership Development, Change Management, Performance Management, Instructional Design, Program Management, Onboarding, Team Building, Organizational..., Instructor-led Training, Process Improvement, Training, Leadership, Talent Management, Employee Relations, Coaching, Professional Mentoring, Recruiting, Interviews, Management, Policy, Talent Acquisition, Team Leadership, Succession Planning, Training Delivery, HRIS, Vendor Management, Conflict Resolution, Negotiation, Employee Engagement, Cross-functional Team..., New Hire Orientations, Employee Training, Six Sigma, Human Resources, Sourcing, Workshop Facilitation, Employee Benefits, College Recruiting, Organizational..., Workforce Planning, Hiring, Personnel Management

Education
Georgia College   2002 — 2004
Master of Management Information Systems, MMIS, 3.72

Community College of the Air Force   2000 — 2002
Associate of Science (A.S.), Education & Training Management

Park University, BS   1996 — 2000
Bachelor of Science (B.S.), Management/Computer Information Systems, magna cum laude

Community College of the Air Force   1993 — 1995
Associate of Science (A.S.), Instructor of Technology & Military Science

Community College of the Air Force   1991 — 1993
Associate of Science (A.S.), Electronics Systems Technology

Experience
Strategic Products and Services (SPS)   August 2012 - Present
Strategic Products and Services (SPS)   December 2010 - August 2012
Family Dollar   February 2008 - April 2010
Family Dollar   2001 - 2009
Family Dollar Stores Inc  December 2001 - February 2008
United States Air Force  1997 - 2001
3rd Combat Communications Group   1984 - 1994

Skills
Vendor Management, VoIP, Software Project..., Cisco Technologies, Telecommunications, Data Center, Troubleshooting, Wireless, LAN-WAN, Technical Support, Computer Network..., Disaster Recovery, Call Centers, Managed Services, Unified Communications, Security, System Deployment, Virtualization, WAN, Telephony

Education
Community College of the Air Force   1990 — 2010

Experience
Bear Creek Deli   March 2015 - Present
Family Dollar   October 2009 - August 2014
Faber Coe& gregg   March 2003 - June 2008
CVS Pharmacy  1998 - 2003

Skills
Inventory Management, Customer Service, Retail, Team Building, Management, Profit, Sales, Merchandising, Store Management, Leadership, Loss Prevention, Visual Merchandising, Budgets, P&L, Customer Satisfaction, Forecasting, Strategic Planning, Hiring, Time Management, Employee Training, Sales Management, Coaching, Operations Management, Training, Sales Operations, Inventory Control, Recruiting, Negotiation, Retail Sales, Purchasing, Multi-unit, District Management, Store Operations

Education
Delaware County Community College   1988 — 1989
Business Administration and Management, General, 3.0

Monsignor Bonner   1982 — 1986

Experience
ATI Allvac  October 2008 - Present
Family Dollar   2004 - 2008

Skills
Oracle Applications, Oracle E-Business Suite, ERP, Oracle HR, Business Intelligence, ITIL, Data Warehousing, Program Management, SDLC, Business Process..., Business Analysis, Process Improvement

Education
Columbia College
Business Administration, Minor CIS

Penn State University
Liberal Arts

Experience
OfficeTeam  August 2014 - Present
Republic Airways Holdings, Inc.   September 2011 - Present
Ernest & Young  2014 - 2015
Ernest & Young  2014 - 2015
Ernest & Young  2014 - 2015
Ernest & Young  2013 - 2015
Ernest & Young  2013 - 2015
Family Dollar   July 2010 - September 2011
BIG  January 2009 - January 2011
UCLA Medical Center  May 2006 - October 2008

Skills
Administrative..., Software Trainer, Airlines / Ramp / Gate/..., Outlook, Public Speaking, Event Planning, Flight Attendant, Cargo Agent, Call Centers, Online Publishing

Education
Per Scholas
CompTia+, Networking+, Microsoft Office, Computer/Information Technology Administration and Management

Columbia College Chicago   1984 — 1986
Associates, Creative Writing, Graphic Design

Simeon Vocational Academy   1980 — 1984
High School, English, Graphic Design

Experience
Advance Auto Parts  September 2014 - Present
Family Dollar   March 2013 - June 2014
Rite Aid  March 2000 - March 2013
Rite Aid  October 1994 - March 2000

Skills
Retail, Profit, Employee Training, Loss Prevention, P&L, Training, Store Management, Leadership, Store Operations, Inventory Management, Customer Service, Income Statement, Merchandising, Inventory Control, Shrinkage, Sales, Team Building, Pharmacy, Managed Care, Pharmaceutical Industry, Pharmacists, Medicare Part D, Big Box, Pharmacy Benefit..., Pharmacy Automation, Strategic Planning, Budget Management, Startup Development, Talent Acquisition, Quality Assurance, Asset Management, Human Resources, Management, Hiring, Recruiting, Customer Satisfaction, Driving Results, Visual Merchandising

Education
Community College of Allegheny County   1989 — 1989

Reid School of Interviewing and Interrogation

Experience
Family Dollar   January 2000 - June 2012

Education
Colorado Technical University
Bachelor of Business Administration (BBA), Information Technology, 3.6

Experience
University of Central Oklahoma  August 2011 - Present
Family Dollar   February 2008 - November 2008
City National Bank  March 2003 - September 2003
United States Air Force  May 1988 - May 2001
Norwest Financial  August 1992 - August 1993

Education
College Junior University of Central OK

Community College of the Air Force

Experience
Variety Wholesalers  September 2007 - Present
Family Dollar   June 2005 - September 2008
Michaels Arts and Crafts  June 1995 - June 2005
Roses Stores inc.  January 1984 - January 1995

Skills
Loss Prevention, Visual Merchandising, Retail, Store Management, Merchandising, Leadership, Fashion, Multi-Unit Management, Big Box, Multi-unit, Assortment, Driving Results, Store Operations, Retail Sales, POS, Trend, Profit, Apparel, Shrinkage, Inventory Management, Merchandise Planning, District Management, New Store Openings, Private Label, Income Statement, Operations Management, Planograms, CPFR, Inventory Control, Hiring, Trend Analysis, P&L Management, Sales, Multi-channel Retail, Process Scheduler, People Development, Wholesale, Customer Satisfaction, Associate Development, Purchasing, Succession Planning, Retail Buying, Multi-unit Retail..., New Store Development, Employee Training, Forecasting, Department Stores, JDA, P&L, Sportswear

Education
Northeast Jones High Scheool   1978 — 1982

Cornell University
Business Management

Experience
Family Dollar   October 2013 - Present
Maury County Board of Education  March 2012 - January 2014
Maury County Board of Education  January 2012 - January 2013
Advantage Sales and Marketing  January 2012 - September 2012
Mt. Pleasant High School  January 2005 - January 2011
Advantage Sales and Marketing  January 2002 - January 2005
North Main Shell   January 2001 - January 2002
AP Tenntech   January 1991 - January 2000
Peebles Department Store  January 1984 - January 1991
MB Henson Grocery   January 1977 - January 1984

Skills
Retail, Sales, Loss Prevention, Manufacturing, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Team Building, Marketing, Inventory Management

Education
Mt. Pleasant High School   1973 — 1977
High School

Columbia State Community College

Hohenwald Vocational Technology

Experience
Medgar Evers College of The City University of New York  June 2012 - Present
University Instructors/ Newport News Public Schools   November 2010 - February 2012
Medgar Evers College of The City University of New York  January 2006 - June 2010
Family Dollar   January 2005 - January 2006

Skills
Tutoring, Higher Education, Teaching, Student Affairs, Microsoft Word, Microsoft Excel, Student Development

Education
CUNY Medgar Evers College   2002 — 2010
BS, Mathematics

Midwood HS

Experience
Family Dollar   July 2014 - Present
Family Dollar   February 2013 - Present
CVS/Pharmacy  July 2006 - January 2013
CVS/Pharmacy  October 2002 - July 2006
Key Food  September 1989 - September 2002
Coca Cola Bottling Company  January 1986 - January 1989

Skills
Sales, Training, Merchandising, Employee Training, Sales Management, Management, Performance Management, Loss Prevention, Hiring, Payroll, Inventory Control, Driving Results, Profit, Store Operations, Inventory Management, New Store Openings, Recruiting, Coaching, Time Management, Customer Service, Human Resources, Shrinkage, Store Management, Income Statement, P&L, Multi-unit, District Management

Education
CUNY York College
Business and Liberal Arts

Experience
Walmart  June 2015 - Present
Wal-Mart  September 2012 - June 2015
Wal-Mart  August 2009 - September 2012
Family Dollar   2007 - 2009

Skills
Shrinkage, Loss Prevention, Asset Protection, Big Box, P&L, Internal Investigations, Inventory Control, Associate Development, Store Operations, Retail, Merchandising, Organized Retail Crime, Interrogation Techniques, Store Management, Multi-unit, Multi-Unit Management, Driving Results, Profit, New Store Openings, Forecasting, Community Outreach, Mentoring, Associate Engagement, Management, Multi-Unit

Education
Julien Craan Accounting School   1985 — 1987
Associate's degree, Accounting

CUNY Medgar Evers College

Experience
Family Dollar   July 2011 - Present
Royal Farms  May 2011 - June 2011
Rite Aid  March 2004 - December 2010
Bank of America  April 1984 - June 2003

Skills
Extraordinary customer..., Advanced complaint..., Superior team player

Education
Coppin State University   1977 — 1981

Eastern High School   1974 — 1977
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
Family Dollar   February 2010 - Present
CVS Caremark Corporation  May 2003 - January 2010
KB Toys  August 1999 - May 2003

Education
CUNY Medgar Evers College   2007 — 2009

Experience
Foremost Farms USA  July 2014 - Present
157 MEB, WIARNG   August 2013 - Present
Land O'Lakes  April 2013 - July 2014
KYARNG  October 2011 - February 2013
Family Dollar   September 2010 - February 2013
KYARNG  March 2011 - September 2011
301st Chemical Company   July 2009 - February 2011
Kroger  August 2009 - August 2010
Capitol Title   2007 - 2007

Skills
Environmental Awareness, Transportation Planning, Hazardous Materials..., Security Clearance, Military Logistics, Disaster Response, Dairy Products, Instructor-led Training, Hazardous Materials, Military Training, Training, Force Protection, Defense, Military

Education
Chemical Basic

Missouri University of Science and Technology   2004 — 2009
Nuclear Engineering

Columbia College   2006 — 2009
Bachelors, General Studies

Lavern E. Weber National Guard Bureau Professional Education Center   2011 — 2011
Unit Movement Officer

Hazardous Materials Certifier   2011 — 2011

Experience
Family Dollar   October 2012 - December 2012
Citi  October 2008 - August 2011
scioto downs  June 1998 - September 2008
Grand Aerie, Fraternal Order of Eagles  March 2004 - April 2006

Skills
Data Entry, internet, Customer Satisfaction, Managed Money, leadership, Legal Assistance, Schedules, human resources, Hiring Practices, New Hire Training, Inventory, Phone Etiquette, Typing, Microsoft Office, email, self employed, fast food restauraunt..., court document typing, Parenting Plans, child custody, child welfare

Education
Columbus State   1995 — 2014

Franklin Heights High School   1990 — 1993
Diploma, Marketing

Experience
Citizens Bank  October 2014 - Present
Verizon Wireless  October 2012 - May 2014
Family Dollar   August 2011 - October 2012
AT&T  June 2010 - August 2011

Skills
Taleo HR Software, Supervisory Management, Administration, Sales, Human Resources, Customer Service, Recruiting, CRM, Interviews, Leadership, Payroll, Teamwork, Customer Satisfaction, Cold Calling, Employee Benefits, Management, Retail

Education
Strayer University-Pennsylvania   2013 — 2016
Master of Business Administration (MBA), Business Administration and Management, General

Indiana University of Pennsylvania   2007 — 2009
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General

Community College Of Allegheny County   2002 — 2004
Associate of Science (A.S.), Business Management

Community College of Allegheny County   2000 — 2002
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies

Experience
Georgia Northwestern Technical College  February 2008 - Present
Trevitt Hall   June 2013 - September 2013
Family Dollar   2002 - 2005

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML, Budgets, Event Planning, Access, Public Speaking, Microsoft Publisher, Social Media Marketing, Flyers, Brochures, Graphic Design, Teamwork, Higher Education, Editing, Social Networking, Public Relations, Nonprofits, Community Outreach, Data Entry, Student Affairs, Volunteer Management, Leadership, Fundraising

Education
Dalton State College   2010 — 2013
Bachelor of Business Administration (B.B.A.), Marketing

Georgia Northwestern Technical College   2006 — 2009
Associate of Science (A.S.), Administrative Office Technology

Experience
Family Dollar   Business OwnerDollar ZoneJune 2012 - June 2014
Krispy Kreme  June 2002 - June 2012

Skills
Communication Skills, Budget Monitoring, Operations Management, Computer Proficiency, Customer Service, Payroll, Team Management, Management, Customer Oriented, Outstanding time..., Time & Attendance, Kronos Timekeeping, Sales Management, Wholesale, Retail Sales

Education
Community College of the Air Force   1987 — 1989
Associate's Degree, Aeronautics/Aviation/Aerospace Science and Technology, General, Air traffic controller

South Adams High School   1978 — 1981
High School, General Studies, Diploma

Experience
Family Dollar   July 2010 - Present
Zale  August 2001 - September 2009

Skills
Big Box, Driving Results, Profit

Education
Daytona State College   2010 — 2012

Experience
Childrens Courtyard  July 2013 - Present
Family Dollar   April 2011 - April 2012
LifeWay Christian Resources  May 2010 - May 2011

Education
Dallas Baptist University   2007 — 2009
Christian Studies

Grand Prairie High School   2003 — 2007

Experience
Family Dollar   January 2014 - February 2014
Sears Holdings Corporation  June 2013 - August 2013
Private Daycare  May 2008 - September 2012
Bay Valley Adult Foster Care   June 2012 - June 2012

Skills
Time Management, Conflict Resolution, Teamwork, Microsoft Word, Microsoft Office, General Office Skills, Customer Service

Education
Delta College   2014 — 2016

Bay Arenac Community High   2010 — 2011
Diploma, General Studies

Experience
carter kids corner a to z   December 2005 - Present
askews creative minds   January 2006 - January 2013
family dollar   January 2003 - December 2004

Education
overbrook high school   2000 — 2004
diploma, financing

Community College of Philadelphia
associates degree, early childhood development and education

Experience
Dollar Tree Stores  2012 - 2013
Family Dollar   December 2006 - September 2007

Skills
Customer Service...

Education
Community College of Denver   1990 — 1994
A.A.S Electronic Technology

Rhinelander High School   1979 — 1982
Diploma, General Studies

Experience
Keene Medical Products, Inc.   June 2014 - Present
Family Dollar   August 2013 - June 2014

Skills
Computer Hardware, Computer Repair, HCPCS, Management, Microsoft Excel, Microsoft Office, Microsoft Word, TIMS, Time Management, Document Imaging, Customer Service, Game Design, Web Development, Visual Basic

Education
Riverbend Tech Center   2010 — 2012
Computer Science, Game design, Web design, and Animation, 4.0

Community College of Vermont
Computer/Information Technology Administration and Management, 3.4