farmers insurance
Industry: Insurance company
DescriptionFarmers Insurance Group is an American insurer group of automobiles, homes and small businesses and also provides other insurance and financial services products. Farmers Insurance has more than 48,000 exclusive and independent agents and approximately 21,000 employees. Headquarters: California, United States Parent organization: Zurich Insurance Group CEO: Jeff Dailey (Jan 1, 2012–) Revenue: 12.51 billion USD (2016) Number of employees: 13,015 (2017) Subsidiaries: Foremost Insurance Group, 21st Century Insurance,
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farmers insurance Employees
AAA November 2011 - October 2014
BNI - Credible Connections Chapter June 2008 - October 2014
Farmers Insurance January 2008 - November 2011
United Airlines February 1992 - August 2009
Mervyns January 1981 - January 1992
Skills
Marketing, Leadership, Management, Training, Small Business, Customer Service, CRM, Team Building, Sales, Customer Satisfaction, Marketing Strategy, Business, Public Speaking, Social Networking, Team Leadership, Negotiation, Social Skills, Human Resources, Finance, Cold Calling, Program Management, Workers Compensation, Employee Benefits, Competitive Analysis, Accounts Receivable, Networking, Homeowners, Client Counseling, Supervisory Experience, Legal Liability, Communication, Customer Retention, Selling, Property, Liability, Commercial Insurance, Risk Management
Education
California State University-Hayward 1990 — 1994
Bachelors of Science, Business Administration Option in Personnel Administration and Industrial Relations
MetLife February 2015 - Present
MassMutual Financial Group April 2014 - January 2015
Farmers Insurance April 2013 - December 2013
New York Life Insurance Company February 2006 - April 2013
San Diego Fire Department February 1997 - December 2001
Del Mar Fire Department March 1996 - November 1997
Skills
Disability Insurance, Fixed Annuities, Life Insurance, Long Term Care Insurance, Insurance, Whole Life, Employee Benefits, Financial Services, Finance, Term Life Insurance, Long-term Care, Retirement, Health Insurance, Universal Life, Underwriting
Education
California State University-Chico
Bachelor's Degree
San Diego Miramar College
Associate's Degree, Firefighter/EMT
Tracy High School
Farmers Insurance March 2015 - Present
Dickey's Barbecue Restaurants, Inc. August 2013 - Present
El Burro Restaurants July 2007 - August 2013
Skills
Inventory Management, Microsoft Word, Microsoft Excel, Management, Calculations, Scheduling, Customer Service, Restaurants, New Restaurant Openings, New Product Roll Out, New Hire Training, New Hire Processes, Recruiting, Restaurant Management
Education
California State University-East Bay 2010 — 2015
Statistics, Senior
GENERAL DYNAMICS INFORMATION TECHNOLOGY 2013 - Present
Magic Touch Mobile Music January 1996 - Present
FARMERS INSURANCE 2013 - 2013
England Logistics May 2012 - December 2012
Century Link October 2009 - May 2012
Crime Alert Security November 2008 - June 2009
Milpitas Unified School District October 2008 - June 2009
Sierrra Monitor Corporation November 2007 - August 2008
McGraw Insurance Services 2007 - 2007
Skills
Customer Retention, Upselling, Telemarketing, Political Science, MBA, Account Management, Production Management, Time Management, Up-selling, Sales, Customer Service, Event Planning, Production Managment, Management, Human Resources, Project Management, Sales Management, Direct Sales, Sales Process, Sales Operations, Business Strategy, Business Analysis, New Business Development, Business Process..., Business Development, Consulting, Community Outreach, Communication Skills, Key Account Management, Public Speaking, Microsoft Office, Leadership
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.)
California State University-East Bay 2003 — 2006
Bachelor of Arts (B.A.), Political Science and Government
Farmers Insurance January 2006 - Present
Farmers Insurance January 2006 - Present
Farmers Insurance January 2006 - Present
Farmers Insurance January 2006 - Present
Farmers Insurance January 2006 - Present
GTE Federal Credit Union October 2001 - May 2004
Education
California State University-Dominguez Hills
MBA, Management
University of South Florida
BS, Accounting
McGuire Real Estate September 2013 - Present
McGuire Real Estate February 2013 - Present
Ajilon Solutions October 2011 - October 2012
Service Source August 2011 - October 2011
Consumer Credit Counseling Service of San Francisco May 2011 - July 2011
La-Z-Boy Furniture Galleries March 2010 - May 2011
Downtown Toyota July 2009 - September 2009
Farmers Insurance April 2008 - August 2008
Skills
Customer Service, Data Entry, Resourceful..., Organizational..., Hands-on Problem Solver, Critical Thinking, Multitasking Skills, Collaborative Problem..., Analytical Reasoning, Communication Skills, Real Estate, Real Estate Transactions, Employee Training, Marketing, Scheduling Management, Escrow, Office Administration, Phone Etiquette, Computer Proficiency, Learning Quickly, Creative Writing, Resume Writing, Proofreading, Leadership, Process Efficiency, Technical Support, Technical Writing, Human Resources, Recruiting, Interviews, Sales, CRM, Public Speaking, Administrative Work
Education
California State University-Hayward 2008 — 2010
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Farmers Insurance September 2014 - Present
Sutter center for psychiatry 2012 - 2012
CSAA Insurance Group August 2011 - November 2011
Union Bank July 2007 - September 2009
Skills
Insurance, Customer Service, Healthcare, Long-term Care, Microsoft Office, Microsoft Excel, Therapeutic Recreation, Farsi, English, Sales, Microsoft Word, Leadership, Team Building, Underwriting, PowerPoint, Training, Teamwork, Commercial Insurance, Management, Property
Education
California State University-East Bay 2010 — 2012
Bachelor of Arts (B.A.), Therapeutic Recreation/Recreational Therapy
Farmers Insurance April 2015 - Present
Creative Imaging 2009 - 2014
Skills
Microsoft Office, Public Speaking, Social Media, Microsoft Word, Social Networking, PowerPoint, Customer Service, Research, Microsoft Excel, Time Management, Teamwork, Marketing
Education
California State University-East Bay 2012 — 2014
Bachelor of Arts (B.A.), Communication and Media Studies
Farmers Insurance January 2005 - Present
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Time Management, Sales, Management, Financial Analysis, Account Management, Outlook, Project Management
Education
California State University-East Bay 2012 — 2014
Bachelor's degree, Business Administration and Management, General
Las Positas College 2009 — 2013
Associate of Arts (AA) Business and Social Science, Business Administration and Management
Farmers Insurance Group 2007 - Present
Mckesson Heath Systems 2005 - 2007
Farmers Insurance 1988 - 2004
Skills
Integrated Marketing, Sponsorship, Marketing, Event Planning, Brand Development, Public Relations, Relationship Marketing, Sales, Program Management, Strategic Planning, Social Media, Marketing Management, Cross-functional Team..., Management, Strategy, B2B, Social Media Marketing, Direct Marketing, Marketing Strategy, Strategic Partnerships, Sports Marketing, Internal Communications, Sponsorship Activation, Project Management, Event Management, Brand Management, Sports, Marketing Communications, Digital Marketing, Account Management, Insurance
Education
UCLA Anderson School of Management 2014 — 2015
Advanced Leadership Development Program
California State University-East Bay
BS, Business Administration
Meridian High School, Meridian, ID
Allied/Nationwide July 2012 - Present
Avalanche Insurance Agency Inc February 2008 - July 2012
Farmers Insurance February 2008 - July 2008
Skills
HR Strategy, Customer Relations, Mentoring, Account Management, Product Management, Marketing Strategy, Insurance, Marketing, Property, Commercial Insurance, General Insurance, Liability, Customer Service, Personnel Management, Training, Umbrella Insurance
Education
California State University-Chico 2000 — 2004
Bachelors, Business Management
Burney High School, Burney CA 1996 — 2000
Diploma
Tesla Motors December 2012 - Present
Tesla Motors April 2014 - October 2014
Tesla Motors December 2012 - April 2014
Honda of America Mfg., Inc. September 2011 - November 2012
Farmers Insurance November 2010 - September 2011
BMW April 2006 - February 2010
Enterprise Rent-A-Car April 2005 - June 2006
Skills
Automotive, Automotive Writing, Automotive Products, Insurance Adjusting, Insurance Fraud, Customer Service, Automotive Repair, Warranty, Parts, Automobile, Dealer Management, Automotive Aftermarket, Automotive Engineering, Customer Satisfaction, Motorcycle, Dealers, Vehicles, Automotive Electronics, Aftersales, Motorsports, Customer Retention
Education
Cal State Hayward 2000 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Mission San Jose
Farmers Insurance March 2014 - Present
Walgreens Infusion May 2011 - July 2013
Impact Performance Training (IPT) March 2005 - May 2012
Downtown College Prep June 2003 - February 2004
Satisfusion Inc. May 2000 - December 2002
Computer Curriculum Corporation June 1995 - May 2000
Skills
Management, Program Management, E-commerce, Project Management, Team Building, Account Management, Budgets, Project Planning, Business Development, Operations Management, Sales, Training, Team Leadership, Customer Service, Leadership, Strategic Planning, Marketing, Coaching
Education
California State University-Chico 1984 — 1986
Business Administration
Spiering, Swartz, and Kennedy September 1998 - Present
Farmers Insurance 1998 - 2000
State Farm 1976 - 1988
Skills
Trials, Microsoft Office, Litigation, Westlaw, Legal Research, Civil Litigation, Microsoft Word, PowerPoint, Research, Legal Assistance, Legal Writing, Courts, Claim, Liability, Policy, Pleadings, Insurance
Education
California State University-Chico 1969 — 1972
Psychology
University of California @ Chico 1969 — 1971
BS, Psychology
Farmers Insurance August 2015 - Present
Budget Mobile May 2015 - Present
FindLaw, a Thomson Reuters business May 2014 - May 2015
Auction.com January 2014 - May 2014
Auction.com January 2013 - January 2014
Prudential California Realty September 2011 - January 2013
Realty Network March 2011 - September 2011
Exit Team Realty September 2009 - March 2011
Law Offices of Craig Triance May 2008 - August 2009
Third Millennium Mortgage October 2007 - May 2008
Skills
Real Estate, REO, Real Estate, REO, Banking, Contract Negotiation, Business Development, Condos, Customer Service, FHA, First Time Home Buyers, Investment Properties, Investors, Listings, Management, Marketing, Negotiation, Property, Real Estate Transactions, Referrals, Relocation, Sales, Residential Homes, Sales Management, Short Sales, Sellers, Team Building, Single Family Homes, Mortgage Lending, Foreclosures
Education
California State University-Fullerton 1996 — 1999
B.A., Literature
MacArthur, Saddleback
Farmers Insurance June 2014 - Present
Farmers Insurance Group November 2013 - June 2014
JPMorgan Chase September 2000 - January 2002
1st United Services Credit Union June 1998 - September 2000
Skills
Management, Budgets, Insurance, Customer Service, Umbrella Insurance, Risk Management, Life Insurance, Sales, Marketing, Health Insurance, Team Building, Training, PowerPoint, Financial Services, Microsoft Excel, Microsoft Word, Administrative..., Executive..., Data Processing, Board Secretary, Equity Research Analysis, Social Media
Education
California State University-Hayward 1991 — 1995
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies, Business Administration
Farmers Insurance January 2008 - Present
Farmers Insurance April 2000 - January 2008
Farmers Insurance February 1994 - April 2000
Farmers Insurance March 1988 - February 1994
Farmers Insurance June 1986 - March 1988
Education
California State University - East Bay 1987 — 1988
Paralegal Certification
California State University-Chico 1981 — 1985
Bachelor of Arts (BA), Communication, General
Farmers Insurance December 2014 - Present
Real Estate July 2005 - July 2014
Mission Hills Mortgage Broker January 2009 - August 2010
Sign-A-Rama July 2004 - July 2006
Cerritos Community College District July 1974 - July 2005
Lincoln Financial Advisors June 1995 - July 2000
Shasta County Sheriff Department July 1972 - July 1974
City of Orange Police Department July 1970 - June 1972
Skills
auto insurance, Property & Casualty..., Commercial Insurance, liability insurance, malpractice insurance, renters insurance, errors and omissions..., business owners..., life and disability..., homeowners insurance, liability umbrella..., workers compensation..., medi-care insurance..., health insurance, annuities, 401K, and..., accounting, Management, Real Estate, Residential Mortgage..., QuickBooks, MS Excel, Payroll Services, Auto Sales, Chief Financial Officer, Auto Financing, Personal Income Tax..., Finance, Sales, Budgeting, Public Safety, Customer Service, Professional Bookkeeper, Mortgage Lending
Education
University of Southern California 1976 — 1978
Master of Science (M.S.), Educational Leadership and Administration, General
California State University-Fullerton 1974 — 1976
Bachelor of Arts (B.A.), Accounting and Business/Management
Penguin Insurance Services Inc June 2012 - Present
Farmers Insurance February 2009 - June 2012
Wachovia Securities Financial Network June 2008 - March 2009
Liberty Mutual Insurance June 2007 - June 2008
US Army October 2005 - June 2007
Mitsubishi Corporation October 2001 - July 2002
Skills
Commercial Insurance, Insurance, Liability, Casualty, Property & Casualty..., Term Life Insurance, General Insurance, Umbrella Insurance, Professional Liability, Life Insurance, Legal Liability, Underwriting, Health Insurance, Small Business, Financial Planners, Retirement Planning, Customer Retention, Renters, Claims Management, Whole Life, Estate Planning, Retirement, Risk Management, Series 6, Boat, Workers Compensation, Commercial Lines, Fixed Annuities, Management, Account Management, Team Building, Brokers, Sales Management, New Business Development, Long-term Care, Leadership, Sales, Marketing, Training, Finance, Strategic Planning, Strategy, Claim, Recruiting, Casualty Insurance, Customer Service, Negotiation
Education
Waseda University 2003 — 2004
Bs economic, International Business
California State University-East Bay 2002 — 2004
Bachelor of Science (BS), Economics
Mills high school 1997 — 2001
Alpha Fund November 2012 - Present
Broadspire September 1998 - November 2012
Keenan and Associates June 1997 - August 1998
Farmers Insurance June 1996 - June 1997
State Farm June 1989 - June 1996
Skills
Claim, Claims Management, Casualty, Property, Workers Compensation, Claims Handling, Underwriting, Reinsurance, Excess, Workers' Compensation..., Casualty Insurance, Claim Investigation, Customer Service, Liability, Subrogation
Education
California State University-Chico 1990 — 1996
Bachelor of Science (B.S.), Business Administration and Management, Minor in Marketing
IEA
WCCA, WCCP, Workers Compensation
OSIP
SIP certification, Self Insured Plans
Farmers Insurance, Oyler Agency February 2014 - Present
Farmers Insurance March 1985 - February 2014
Skills
Leadership Mentoring, Property & Casualty..., Commercial Insurance, Insurance, Casualty, Umbrella Insurance, Term Life Insurance, General Insurance, Life Insurance, Health Insurance, Workers Compensation, Legal Liability, Underwriting, 401k, Accident, Account Management, Agents, Brokers, Claim, Claims Management, Cold Calling, Commercial Lines, Customer Retention, Employee Benefits, Employment Practices..., Excess, Fixed Annuities, Health Savings Accounts, Homeowners, IRAs, Inland Marine, Insurance Brokerage, Leadership, Liability, Licensed Property, Motorcycle, Professional Liability, Property, Marketing, Property, Sales, Disability Insurance, Casualty Insurance, Renters, Retirement, Retirement Planning, Risk Management, Sales Management, Series 6, Small Business
Education
California State University-Chico 1980 — 1984
Agribusiness/Agricultural Business Operations
Durham high school
Athens Administrators 2013 - Present
Sedgwick 2007 - 2013
Farmers Insurance 2005 - 2007
Walgreens 2003 - 2005
Skills
Insurance, Workers Compensation, Underwriting, Claim, Litigation Management, Property & Casualty..., Legal Liability
Education
California State University-East Bay 2014 — 2017
Master of Business Administration (MBA), Human Resources Management and Services
Cal State University, Hayward 1999 — 2003
Bachelor of Science (BS), Business Administration and Management, Option in Human Resources Management
E. Morris Cox
E. Morris Cox
Beach Coast Insurance June 2014 - Present
Platinum Tickets February 2012 - March 2015
Farmers Insurance 2003 - 2011
Tower Energy Group October 2001 - February 2003
Skills
Licensed Property &..., Workers Compensation, Casualty, Life Insurance, Disability Insurance, Motorcycle, Property & Casualty..., General Insurance, Legal Liability, Commercial Insurance, Health Insurance, Insurance, Claim, Term Life Insurance, Liability, Long-term Care
Education
California State University-Dominguez Hills 1987 — 1989
Business Administration
El Camino College 1984 — 1986
Associate of Arts (AA), Business Administration and Management, General
Combined Insurance United States 2015 - Present
Trumbull Consulting January 2009 - Present
Sun Solar May 2014 - November 2014
Smart Energy November 2013 - May 2014
Aflac July 2013 - January 2014
Farmers Insurance 2011 - June 2013
Farmers, State Farm, R.F. Mattei, USAA. 1994 - 2009
Skills
Sales, Customer Service, Direct Sales, Selling, Health Insurance, Life Insurance, Disability Insurance, Employee Benefits, Customer Satisfaction, Customer Retention, Social Media, Social Networking, Small Business, Marketing, Account Management, Management, Lead Generation, Cold Calling, Sales Management, Analysis, Negotiation, Strategic Planning, Public Speaking, Marketing Operations, Training, New Business Development, Business Development, Marketing Communications, Conflict Resolution, Team Building, Outlook, Leadership, Teamwork, Coaching, Meditation, Insurance, Time Management, Commercial Insurance, Liability, Microsoft Applications, Property & Casualty..., Claim
Education
California State University-Chico 1986 — 1990
Bachelor Degree, Business Admin.
Los Altos High School
Farmers Insurance June 2015 - Present
Hickling Insurance Services 1993 - Present
SIAA 2012 - 2012
Plambeck & Associates June 1986 - January 1993
New York Life Insurance Company March 1985 - May 1986
Skills
Insurance, Small Business, Affordable Care Act, Healthcare Compliance, Health Insurance, Property & Casualty..., Customer Service, New Business Development, Employee Benefits, Small Business Insurance, Insurance Strategies, Insurance Cost Analysis, Individual Insurance
Education
California State University-East Bay 1980 — 1982
BS, Kinesiology
California State University-Chico 1979 — 1980
Physical Education
Hayward High
Sales Representative at CID Sales January 2012 - Present
Pura Stainless May 2012 - May 2012
CID Sales January 2012 - May 2012
Sicilian Cafe 2001 - 2012
Farmers Insurance 2009 - 2011
Skills
Social Media Marketing, New Business Development, Public Relations, Retail, Customer Service, Marketing Strategy, Strategic Planning, Social Media, Microsoft Office
Education
California State University-Chico 2005 — 2008
Bachelor of Business Administration (BBA), Finance and Financial Management Services
Farmers Insurance May 2011 - Present
Blue Shield of California 2011 - 2013
MOVE Inc April 2009 - February 2010
2020 Companies January 2008 - April 2009
Skills
Marketing, Sales, New Business Development, Social Media Marketing, Social Media, Management, Team Building, B2B, Analysis, Cold Calling, Marketing Strategy, Customer Service, Account Management, Sales Management, Insurance, Advertising, Team Leadership
Education
California State University-Chico 2005 — 2007
BS, Entrepreneurial Ventures, Business Management
Farmers Insurance March 2011 - Present
Skills
Risk Management, Advisor, Underwriting, Umbrella Insurance, Insurance, Property & Casualty..., General Insurance, Term Life Insurance, Commercial Insurance, Casualty, Life Insurance, Sales, Customer Service, Management, Team Building, New Business Development, Liability, Leadership, Customer Satisfaction, Small Business, Disability Insurance, Workers Compensation, Legal Liability, Fixed Annuities, Employee Benefits
Education
California State University-East Bay 1986 — 1988
B.S., Kinesiology/Physiology
Foothill College 1983 — 1986
A.A., general Ed
Stanford University
Mortgage Services Professionals October 2014 - Present
Farmers Insurance December 2010 - October 2014
Lincoln Property Company March 2009 - October 2010
Paradise Point Resort & Spa June 2008 - November 2008
Skills
Event Planning, Customer Service, Sales, Marketing, Budgets, Lead Generation, New Business Development, Research, Social Networking, Insurance, Account Management, Volunteer Management
Education
California State University-Chico 2004 — 2008
Recreation Management, Resort and Lodging Management
Mouser Electronics August 2006 - Present
Pinnacle Corporation October 2005 - April 2006
Americredit Financial Services August 2004 - July 2005
Farmers Insurance September 2001 - July 2004
Farmers Insurance Company September 2001 - July 2004
National Semiconductor March 1991 - May 2001
National Semiconductor Corporation March 1991 - May 2001
Education
The University of Dallas 1998 — 2000
M.B.A. (Master of Business Administration), Business Management
California State University-Hayward 1981 — 1986
B.S. (Bachelor of Science), Business Management
Farmers Insurance September 2008 - Present
Farmers Insurance Group/Zurich North America May 2006 - September 2008
Farmers Insurance Group/Zurich North America May 2003 - May 2006
Farmers Insurance Group/Zurich North America May 2002 - May 2003
Farmers Insurance Group/Zurich North America January 2000 - May 2003
CSC 1997 - 1999
Education
El Camino College 1991 — 1993
AA, General Studies
California State University-Dominguez Hills
Public Administration-Administrative Management Concentration
Information Technology Infrastructure Library
ITIL, Information Technology Infrastructure Library
Project Management Institute
PMP, Project Management
Nationwide Insurance April 2014 - Present
Liberty Mutual Insurance August 2013 - April 2014
Nationwide Insurance August 2011 - August 2013
Western Athletic Clubs, LLC April 2011 - June 2011
Farmers Insurance August 2010 - November 2010
Farmers Insurance November 2009 - July 2010
Farmers Insurance October 2008 - November 2009
Skills
Insurance, Claims Management, Property & Casualty..., Claim, Liability, Commercial Insurance, Customer Service, General Insurance, Health Insurance, Sales, Time Management, Microsoft Excel, Commercial Lines, Negotiation, Subrogation, Team Building, Microsoft Office
Education
CSU Chico 2003 — 2007
Bachelors, Criminal Justice
Bellarmine College Preparatory 1999 — 2003
The German American International School September 2013 - Present
Modern American School September 2010 - June 2013
New Haven Unified School District February 2008 - June 2008
New Haven Unified School District October 2006 - February 2008
Kidango July 2007 - August 2007
Farmers Insurance June 2005 - June 2006
Wells Fargo Bank April 2005 - June 2005
Skills
Teaching, Curriculum Design, Curriculum Development, Tutoring, Classroom, Staff Development, Lesson Planning, Public Speaking, Classroom Management, Educational Leadership, Editing, Educational Technology, Community Outreach, Teacher Training, Program Development, Research, Higher Education
Education
The American University in Cairo 2008 — 2012
MA, Migration and Refugee Studies
California State University-East Bay 2007 — 2007
TESOL Certificate Program
University of California, Berkeley 2006 — 2006
University of California, Davis 2000 — 2005
BA, Classical Civilizations
Farmers Insurance July 2013 - Present
Law Offices of Paul D. Hunt July 2012 - July 2013
Mt. Diablo Unified School District January 2011 - June 2012
ExecSense March 2009 - November 2010
Dominican University of California August 2006 - December 2008
Left Coast Press June 2008 - August 2008
Skills
Editing, Research, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Publishing, Management
Education
California State University-East Bay 2010 — 2012
Paralegal Certificate
Dominican University of California 2005 — 2008
Bachelor's of Art, English, Business minor
Cheda, Thwaites & Soper Insurance May 2011 - Present
Farmers Insurance December 2010 - May 2011
Fastenal January 2007 - October 2010
Education
California State University-Chico 2003 — 2007
Bachelor of Science, Business
Liberty Mutual Customer ServiceLiberty Mutual2005 - 2008
Farmers Insurance October 2004 - July 2005
Farmers Insurance 2002 - 2004
Chevron June 1999 - November 2002
Albertsons June 1996 - November 2002
Gingiss Formalwear March 1996 - June 1997
Skills
Staff Supervision, Leadership Development, Team Leadership, Customer Engagement, Customer Retention, Customer Service, Product Marketing, Insurance, Administrative..., Bookkeeping, Microsoft Excel, Microsoft Office, Negotiation, Office Management, Problem Solving, Leadership, Management, Sales, Marketing, Human Resources, Employee Benefits, Teamwork, Property, Umbrella Insurance, Employee Training, Claim, General Insurance, Underwriting, Casualty, Homeowners, Outlook, PowerPoint, Time Management, Property & Casualty..., Training, Call Centers, Customer Satisfaction, Microsoft Word, Liability, Benefits Administration, Coaching, Recruiting, Employee Relations, Performance Management, Interviews, Social Networking, Payroll, Team Building, Account Management, Public Speaking
Education
University of Phoenix 2012 — 2014
Human Resources Management, Human Resources Management/Personnel Administration, General
California State University-East Bay 1998 — 2002
Business, Marketing and Management
Irvington High School 1993 — 1998
Nationwide Insurance April 2013 - Present
Cook Creek Wahoos Swim Club January 2013 - Present
Philadelphia Insurance Companies 2007 - 2013
GuideOne Insurance 1997 - 2007
Farmers Insurance 1988 - 1997
Skills
Claim, Property Claims, Commercial Claims, Property & Casualty..., Commercial Insurance, Casualty, Insurance, Liability, General Insurance, Commercial Lines, Claims Management, Legal Liability, Professional Liability, Liability Analysis, Property Damage, Claim Investigation, Subrogation, Umbrella Insurance, Workers Compensation
Education
California State University-Chico
SolarCity October 2014 - Present
SolarCity April 2014 - October 2014
SolarCity December 2012 - April 2014
Farmers Insurance March 2011 - December 2012
MetricTest (part of the Microlease Group) January 2006 - December 2008
Skills
Customer Retention, Marketing, Purchasing, Inventory Control, Automotive, Claims Resolution, Customer Satisfaction, Sales Operations, Direct Sales, Sales Management, Sales, Account Management, Management, Sales Process, Leadership, Salesforce.com, CRM, Cold Calling, Team Building
Education
California State University-East Bay 2009 — 2010
Master of Business Administration (MBA)
California State University-East Bay 2003 — 2006
Bachelor of Science (B.S.), Marketing
Excel Industries August 2012 - Present
California State University, Dominguez Hills September 2005 - Present
Farmers Insurance January 2010 - June 2014
The Arnold Group August 2012 - August 2012
VTR May 2010 - July 2012
Park Aircraft Technologies February 2009 - January 2010
Decrane Aerospace Corporation (Precision Pattern Inc.) July 2008 - January 2009
Carlson Products October 2007 - May 2008
Agco March 2007 - September 2007
Johnson Controls / KSL Services (Los Alamos, NM. now part of LANS structure) April 1999 - March 2007
Skills
Quality Auditing, Quality Assurance, Quality Control, Quality Management, Product Quality, Quality System, Composites, Composite Structures, Composite Applications, Metal Fabrication, Metals, Die Casting, Statistical Tools, SPC, SPC charts, SPCC Plans, Supplier Quality, Supplier Quality..., Supply Chain Operations, Training, Employee Training, Product Training, Plastics, FMEA, APQP, PPAP, Cause & Effect, Root Cause Analysis, Root Cause, Root Cause Problem..., Six Sigma, Kaizen, Kanban, Lean Manufacturing, Lean Transformation, Lean Tools, Design of Experiments, Assemblies, Assembly Lines, Weld, American Welding..., american society of..., NDT, Machinery, Training Delivery, Calibration, Gage R&R, TQM, Welding, Manufacturing
Education
California State University-Dominguez Hills 1997 — 2002
Master of Science, Quality Assurance, 3.98
Metron Institute of Metrology 1989 — 1992
Certificate in Metrology, Metrology and measurement systems, Certificate
New Mexico Institute of Mining and Technology 1977 — 1982
Bachelor of Science, Mining engineering / minor in petroleum engineering, 3.08
Quality Systems & Service, Inc. 2010 - Present
Dot Real Estate 2010 - Present
Dot Real Estate June 2006 - Present
Farmers Insurance October 2003 - Present
Skills
Sales, First Time Home Buyers, Investment Properties, REO, Sellers, Single Family Homes, Short Sales, Real Estate Transactions, Foreclosures, Investors, Customer Service, Finance, Life Insurance, Negotiation, Outlook, Real Estate, Retirement Planning, Social Media, Strategic Financial..., Strategic Planning, Time Management, Windows, Research, Property Management, Marketing, Management, Investments, Referrals, Listings, Leadership, Real Property, Public Speaking
Education
California State University-East Bay 2014 — 2016
Bachelor of Science (BS), Major: Business. Finance and Marketing.
Las Positas College 2011 — 2015
Associate of Science (AS) Associate in Arts (AA) Business Major 2015, Business
Sentinel Environmental Solution Inc January 2014 - Present
Inspect Services Company October 2013 - Present
Raycon Environmental Inc March 2012 - December 2013
Farmers Insurance September 2010 - February 2012
Farmers Insurance September 2010 - February 2012
Boyett Construction August 2009 - August 2010
Anning-Johnson Company June 2006 - August 2009
Anning-Johnson Company July 2002 - July 2006
Skills
Change Orders, Construction Management, Management, Value Engineering, Subcontracting, Construction, Pre-construction, Contract Negotiation, Contractors, Customer Service, Project Estimation, Small Business
Education
California State University-Chico 2002 — 2006
BS of Construction Management Degree, Construction Management
Philadelphia Insurance August 2007 - Present
GuideOne Insurance May 1997 - August 2007
Farmers Insurance August 1988 - April 1997
Education
California State University-Chico
Bachelor, Business Administration
Farmers Insurance January 2006 - Present
Fred Finch Youth Center 2004 - 2007
San Francisco Covention and visitors bureau 1999 - 2004
San Francisco Convention & Visitors Bureau 1999 - 2004
CIWP 1997 - 1999
Skills
Workers Compensation, Public Relations, Insurance, Public Speaking, Microsoft Office, Customer Service, Event Planning, PowerPoint, Non-profits, Umbrella Insurance, Term Life Insurance, Property & Casualty..., Life Insurance, Small Business, Health Insurance, Commercial Insurance, Whole Life, Management, Training, Homeowners, Professional Liability, Commercial Lines, Fundraising, Claim, Casualty, Leadership Development, Strategic Planning, Marketing Strategy, Universal Life, Negotiation, Sales, Marketing, Fixed Annuities, Underwriting, Employee Benefits, Liability, Motorcycle, Legal Liability, Long-term Care, ATV, Brokers, Critical Illness, Disability Insurance, General Insurance, Health Savings Accounts, RV, Marine Insurance, Renters, Accident
Education
California State University-East Bay 1994 — 1997
Bachelor of Arts (B.A.), Clinical Psychology
California State University-Hayward 1992 — 1994
Associate of Arts (A.A.), Clinical Psychology
Ace Parking May 2015 - Present
Ross Stores, Inc. December 2014 - May 2015
Ross Stores, Inc. December 2013 - December 2014
Heald College June 2012 - November 2013
Pacific Office Automation January 2012 - June 2012
Farmers Insurance September 2010 - December 2011
Skills
College Recruiting, Management, Pricing, Time Management, Hiring, Customer Service
Education
California State University-East Bay
Bachelor of Arts (B.A.), Mass Communication/Media Studies
First Team Real Estate June 2015 - Present
Farmers Insurance January 2008 - Present
Ambassador Escrow March 2013 - January 2015
First American Mortgage Services September 2012 - March 2013
Annette Changala Inc/ Interpreter Net 2008 - 2012
Language Source 2008 - 2012
State Farm January 2008 - January 2011
Empire Mortgage and Liberty Mortgage January 2007 - January 2008
Empire Mortgage and Liberty / Fidelity National ttitle 2000 - 2007
Skills
Administrative..., Credit, Real Estate, Mortgage Lending, Refinance, Accounts Payable, Loans, Accounts Receivable, Invoicing, Real Estate Transactions, Customer Service, Escrow, Insurance, Investment Properties, First Time Home Buyers, Short Sales
Education
Cal State Hayward,
Business Administration and Management, General
California State University-Hayward
Sedgwick CMS October 2013 - Present
QBE North America September 2012 - September 2013
Custard Insurance Adjusters May 2011 - September 2012
Farmers Insurance January 2006 - December 2010
Safeco Insurance Company October 2004 - July 2006
Farmers Insurance Group January 2002 - August 2004
Cistron Indurstries 1999 - 2001
Skills
Negotiation, Microsoft Excel, PowerPoint, Microsoft Word, Management, Property & Casualty..., Insurance, Claim, Claims Management, Legal Liability, Liability, Casualty, Commercial Insurance, Professional Liability, Workers Compensation, Underwriting, General Insurance, Litigation Management, Litigation, Reinsurance, Casualty Insurance, Liability Analysis, Claims Handling
Education
California State University-East Bay 2005 — 2008
MBA, Finance
University of Wisconsin-Madison 1993 — 1996
Bachelor's Degree, Behavioral Science and Law
Farmers Insurance April 2012 - Present
Chase August 2004 - April 2012
Skills
Loans, Consumer Lending, Credit, Banking, Lines Of Credit, Cross Selling, Licensed Property &..., Insurance, Underwriting, Customer Service, Refinance, Health Insurance, Life Insurance, Financial Services, Commercial Insurance, Sales, Team Building, Strategic Planning
Education
California State University-Chico 2006 — 2010
Business Administration
Kansas Child Support contracted by Veritas HHS. October 2014 - Present
Crystal Stairs, Inc. September 2007 - April 2013
Farmers Insurance June 1997 - April 2007
Skills
Public Speaking, Nonprofits, Event Planning, Fundraising, Social Media, Training, Microsoft Office, Event Management, Customer Service, Research, Social Services, Crisis Intervention, Program Development, Case Managment, Community Outreach
Education
National University 2010 — 2013
Master's degree, Educational Counseling
California State University-Dominguez Hills 1994 — 1996
Behavioral Sciences
Caring Choices June 2015 - Present
California State University, Chico February 2015 - Present
Farmworker Institute of Education and Leadership Development (FIELD) July 2014 - February 2015
Enloe Medical Center August 2014 - December 2014
Farmers Insurance 2012 - August 2014
California State University, Chico August 2013 - 2014
Coachella Valley Economic Partnership 2012 - 2012
Hollister Co. 2011 - 2011
Mecca Family and Farm Worker’s Service Center January 2010 - August 2010
Skills
PowerPoint, Time Management, Data Entry, Microsoft Office, Microsoft Word, Microsoft Excel, Public Speaking, Facebook, Leadership, Social Networking, Customer Service, Event Planning, Research, Teamwork, Windows, Social Media, Six Sigma, Team Leadership, Interpersonal Skill, Administrative..., Training
Education
CSU Chico 2010 — 2015
Bachelor of Science (BS), Health/Health Care Administration/Management
Desert Mirage High School 2007 — 2010
Self employed December 2011 - Present
Farmers Insurance April 2008 - Present
Edward Jones January 2012 - December 2012
Gap Inc./Old Navy August 2011 - November 2011
Abercrombie & Fitch January 2008 - August 2010
Business Point Impressions January 2007 - December 2008
Kensington Investment Group September 2005 - April 2008
Bay Island Gymnastics May 2002 - September 2005
Education
California State University-East Bay 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business marketing/management
College of Alameda 2006 — 2008
Associate of Arts (AA)
Ovations Food Services, LP July 2013 - Present
Farmers Insurance February 2015 - May 2015
Meleesa the Salon June 2010 - November 2011
Knott's Berry Farm June 2009 - September 2009
Target Corporation July 2007 - April 2009
Skills
Microsoft Office, Microsoft Word, Accounting, PowerPoint, Microsoft Excel, Teamwork, Public Speaking, Financial Accounting, Research, Financial Risk..., Business Strategy, Credit Risk, Health Insurance, Life Insurance, Options Strategies, Hedging, Financial Statement...
Education
California State University-Fullerton 2012 — 2015
Bachelor's Degree, Finance
Orange Coast College 2008 — 2012
Farmers Insurance-District 58 Gamble Group August 2015 - Present
Farmers Insurance November 2012 - Present
Avis Budget Group May 2007 - June 2012
Enterprise Rent-A-Car September 1996 - May 2001
Skills
Sales Operations, Management, Project Management, Team Building, Management Consulting, Recruiting, Cold Calling, Insurance, Entrepreneurship, Healthcare, Employee Benefits, Event Planning, Public Speaking, Process Improvement, Sales Process, CRM databases, Sales Motivation, Goal Setting, Tracking Systems, Marketing Strategy, Relationship Marketing, Property & Casualty..., Customer Service, Marketing, Life Insurance, Sales, Commercial Insurance, Training, General Insurance
Education
California State University-Dominguez Hills
Bachelor of Business Administration (BBA)
Farmers University 2012 — 2012
Business Consulting-Insurance
Farmers University 2015 — 2015
Multi Unit District Management
Grifols August 2015 - Present
Grifols July 2014 - August 2015
Thermo Fisher Scientific December 2013 - June 2014
Farmers Insurance March 2011 - June 2012
Skills
Biotechnology, GMP, Laboratory, Manufacturing, Peptide Synthesis, HPLC, DNA, Pharmaceutical Industry, FDA, SOP, Validation, Quality Control, CAPA, Change Control, Life Sciences, GLP
Education
California State University-Chico 2007 — 2010
BS, Cellular and Molecular Biology
Farmers Insurance January 2014 - Present
Enterprise Rent-A-Car June 2006 - April 2013
Enterprise Rent-A-Car 2006 - 2013
Skills
Multi Tasking, Customer Service, Fast-paced, Problem Solving, Learning Quickly
Education
CSU Chico 2001 — 2006
Computer Engineering
Farmers Insurance July 2013 - Present
Farmers Insurance November 2006 - Present
Farmers Insurance 2006 - 2008
Oakland Athletics 2005 - 2006
Skills
Marketing, Social Media Marketing, Social Media, Insurance, Event Planning, Account Management, Marketing Strategy, Lead Generation, Event Management, Salesforce.com, Sales, Email Marketing, Social Networking, Public Relations, Marketing Communications, Advertising, CRM, Cold Calling, Customer Service, Direct Marketing, Facebook, Integrated Marketing, Market Research, New Business Development, Online Marketing, Online Advertising, Small Business, Strategic Partnerships, Sponsorship
Education
California State University-Chico 2001 — 2005
Bachelor of Arts (BA), Organizational Communication, General
MAPFRE Insurance September 2014 - Present
Foremost Insurance January 2009 - June 2013
Foremost Insurance December 2005 - December 2008
Farmers Insurance October 1998 - December 2005
Farmers Insurance 1996 - 1998
Farmers Insurance May 1994 - September 1996
Farmers Insurance March 1991 - April 1994
Skills
General Insurance, Property & Casualty..., Commercial Insurance, Liability, Insurance, Underwriting, Auditing, Financial Analysis, Strategic Planning, Marketing Strategy, Advertising, Sales Operations, Corporate Communications, Recruiting, Coaching, Management, Event Planning, Leadership, Marketing, Sales, New Business Development, Competitive Analysis, Commercial Lines, Business Planning, Claim, Training, Process Improvement, Casualty, Product Management, Project Management, Contract Negotiation, B2B
Education
California State University-East Bay
Bachelor of Business Administration (BBA), Finance & Real Estate
Law Offices of Rocky Ortega June 2013 - Present
Sequoia Mortgage Group September 2004 - Present
Farmers Insurance November 2009 - April 2011
Pacific Dental Services December 2007 - July 2009
Skills
Legal Assistance, IRS problem resolution, Finance, Insurance, Legal Writing, Financial Services, Consulting, Contract Negotiation, Customer Service, Credit, Business Strategy, Seniors, Compliance, Customer Relations, Budgeting, Loan Modifications, Legal Research, REO, Legal Issues, Financial Reporting, Conservatorships
Education
California State University-Dominguez Hills 1997 — 2000
MBA, Management
California State University-Long Beach 1984 — 1988
BS, Political Science
Anaheim High School
Succeed Corporation October 2006 - Present
iSpeedway October 2006 - Present
East Valley Tribune January 1996 - October 2007
Farmers Insurance January 1990 - January 2006
Education
California State University-Dominguez Hills 1991 — 1992
Masters in Business Administration
California State University-Northridge 1987 — 1990
BA, Political Science
Ka Kiertoukaisy Lor Insurance Agency June 2014 - Present
Farmers Insurance August 2008 - April 2014
Butte Community College June 2006 - July 2008
Skills
Property & Casualty..., Term Life Insurance, Insurance, Life Insurance, Whole Life, General Insurance, Commercial Insurance, Casualty, Fixed Annuities, Legal Liability, Health Insurance, Commercial Lines, Liability, Retirement, Umbrella Insurance
Education
CSU Chico 1998 — 2003
Double major: Bachelor of Science (BASc), Computer Science and Mathematics, Graduated
Farmers Insurance 2011 - Present
Emerald Health Services August 2009 - February 2010
Education
California State University-Dominguez Hills 2004 — 2005
Farmers Insurance January 2009 - Present
EJC Enterprises June 2004 - December 2008
City of Union City May 2002 - June 2008
Education
California State University-East Bay 2004 — 2008
Bacelor of Science, Business Administration
Matheson Tri-Gas October 2008 - Present
Aeris, Inc. January 2006 - October 2008
Wesco Gases, Inc. October 2004 - January 2006
Farmers Insurance May 2004 - October 2004
Farmers Insurance 1999 - May 2004
Skills
Project Management, Cross-functional Team..., Process Improvement, Six Sigma, New Business Development
Education
California State University-East Bay
Bachelor of Science (B.S.)
Farmers Insurance June 2015 - Present
Leslie's Poolmart, Inc. October 2013 - May 2015
Leslie's Poolmart, Inc. February 2013 - October 2013
Leslie's Poolmart, Inc. May 2012 - February 2013
S.R. Smith March 2010 - January 2012
Wells Fargo August 2009 - March 2010
Nor-Cal Moving Services February 2008 - March 2009
Skills
Access, Microsoft Excel, Microsoft Office, Time Management, Data Entry, Spreadsheets, Outlook, Teamwork, Visual Merchandising, Retail, Merchandising
Education
California State University-Chico 2002 — 2006
Bachelor's degree, Parks, Recreation and Leisure Studies
Santa Barbara City College 2000 — 2002
Associate's degree, General Studies
Liberty Mutual Insurance February 2007 - Present
Livermore Heritage Guild 2010 - 2011
Golden Eagle Insurance Corporation February 2007 - April 2010
Farmers Insurance August 2004 - February 2007
Oakland Athletics April 2004 - August 2004
Skills
Underwriting, Commercial Lines, Pricing, Commercial Insurance, Casualty, Legal Liability, Workers Compensation, Insurance, Property & Casualty..., Liability, General Insurance, CPCU, Employment Practices..., Brokers, Inland Marine
Education
California State University-East Bay 2008 — 2012
Master of the Arts, History
Saint Mary's College of California 2000 — 2004
B.A., History
Williams-Sonoma, Inc. August 2012 - Present
Abso July 2004 - 2009
First Heatlh 2003 - 2004
Farmers Insurance 2002 - 2002
Education
California State University-Chico 1996 — 2001
BS, Business - Human Resources
(k)ornerstone 401k February 2013 - Present
Farmers Insurance 2010 - January 2013
QBE Insurance June 2001 - May 2008
QBE Insurance Australia 2001 - 2007
QBE Insurance June 2001 - November 2002
HIH Insurance June 1996 - September 2000
California Compensation 1990 - 1996
Skills
Insurance, Property & Casualty..., General Insurance, Workers Compensation, Casualty, Series 6, Commercial Insurance, Claims Management, Life Insurance, Term Life Insurance, Disability Insurance, Underwriting, Umbrella Insurance, Fixed Annuities, Liability, Health Insurance, Commercial Lines, Claim, Insurance Brokerage, Legal Liability
Education
California State University-Chico 1981 — 1986
BA, Social Welfare
DreamWorks Animation May 2013 - Present
THQ Inc. January 2004 - January 2013
Farmers Insurance April 2003 - December 2003
NBC Universal Studios February 1998 - March 2003
Prudential Insurance September 1995 - February 1998
Skills
Sarbanes-Oxley Act, Internal Controls, Auditing, Internal Audit, Accounting, Information Technology..., Information Technology..., External Audit, Finance, Due Diligence, Sarbanes-Oxley, Risk Management, Managerial Finance, Financial Modeling, Governance, Financial Reporting, Strategic Financial..., IT Service Management, Enterprise Systems..., ACL Software Expert, IT GRC, ERP, Enterprise Risk..., Budgets, Financial Analysis, GAAP, Risk Assessment, SAP, Financial Accounting, Information Technology, Financial Risk, IT Audit, Management, Business Process..., Process Improvement, Change Management, Forecasting, Project Management
Education
California State University-East Bay
Skyline High
SourceCorp May 2008 - Present
Farmers Insurance May 2007 - April 2008
AMC Mortgage Services April 2004 - May 2007
Safeway Inc. March 2002 - April 2004
Skills
ASP.NET, Microsoft SQL Server, .NET, C#, Web Services, Databases, SQL
Education
California State University-Fullerton 1998 — 2001
BS, Computer Science & Mathematics
University of California, Los Angeles 1996 — 1998
BS, Biochemistry & Microbiology
Twitter June 2015 - Present
Pinterest November 2014 - June 2015
Facebook May 2012 - October 2014
Viumbe October 2011 - May 2012
Nami Media July 2008 - October 2011
Fonality September 2006 - July 2008
Swift Web Designer March 2006 - June 2008
BioHome.net January 1999 - September 2006
Farmers Insurance 2003 - 2005
Skills
Bash, MySQL, Linux, Networking, Python, Servers, Windows, VoIP, Red Hat Linux, Cloud Computing, Debian, Management, Software Project..., Troubleshooting, Mac, Trolling, Synergistics, Subversion, Fedora, SEO, LAMP, Unix, Operating Systems, Advanced Rickrolling, C#, Support
Education
California State University-Fullerton 2009 — 2011
Masters of Science, Information Technology
University of Phoenix 2001 — 2008
BS, Information Technology
MUSEUM OF CHILDREN'S ART 2010 - August 2013
IKON Office Solutions August 2004 - October 2011
IKON August 2004 - October 2011
Farmers Insurance 2000 - 2004
Skills
Document Management, Supplies, Office Equipment
Education
University of San Francisco 1993 — 1997
California State University-East Bay
California State University-East Bay
AmTrust North America September 2015 - Present
Travelers June 2010 - Present
Safeway Inc. February 2007 - June 2010
Farmers Insurance September 2004 - February 2007
Education
California State University-East Bay 2011 — 2012
Master of Arts (M.A.), Communication, General
California State University-East Bay 2002 — 2004
Bachelor of Arts (B.A.), Communication, General
Las Positas College 2000 — 2002
AA, Liberal Arts and Sciences
University of California, Riverside September 2013 - Present
University of California, Riverside January 2015 - Present
California State University, East Bay January 2012 - September 2013
ReSource Intermediaries. Inc. April 2008 - August 2010
ReSource Intermediaries, Inc. May 2006 - April 2008
Farmers Insurance 2005 - May 2006
Skills
Microsoft Office, Property & Casualty..., Data Analysis, Casualty, Microsoft Excel, PowerPoint, Professional Liability, Research, Microsoft Word, Customer Service, Analysis, PCR, Gel Electrophoresis, Molecular Cloning, Reinsurance, NextGen, DNA sequencing, Bacterial Transformation, Genomics
Education
University of California, Riverside 2013 — 2018
Doctor of Philosophy (PhD), Plant Biology
California State University-East Bay 2011 — 2013
B.S., Biology, General
City College of San Francisco 2007 — 2011
A.S., Behavioral and Social Science
Farmers Insurance December 2011 - Present
Farmers Insurance March 2009 - December 2011
Farmers Insurance January 2007 - March 2009
Farmers Insurance November 2004 - January 2007
Enterprise-Rent-A-Car 2001 - 2004
Skills
Liability, Property, Claims Management, Commercial Insurance, Claim, Insurance, General Insurance, Property, Property Damage
Education
California State University-East Bay 1997 — 2000
Bachelor, Business Management
Western Federal Credit Union June 2014 - Present
Keck Medical Center of USC 2013 - 2014
Kelley Blue Book April 2011 - June 2013
Farmers Insurance July 2008 - March 2011
Skills
Business Intelligence, SDLC, ETL, Data Warehousing, Data Integration, Data Modeling, Informatica, Data Analysis, Visio, Requirements Analysis, SQL, SSIS, Microsoft SQL Server, Business Objects, SSRS, Database Design
Education
California State University-Dominguez Hills
Bachelor's of Science, Computer Information Systems / Management Information Systems
Avis Budget Group May 2007 - Present
Farmers Insurance February 2002 - April 2007
Education
California State University-Dominguez Hills
Business Administration
Bank of America May 2001 - Present
MindBox April 2000 - May 2001
Downey Savings June 1999 - March 2000
Countrywide October 1996 - June 1999
Brightware May 1994 - September 1996
Inference 1994 - 1995
Farmers Insurance May 1985 - May 1994
Skills
Mortgage Lending, Management, Mortgage Banking, SDLC, Risk Management, Business Analysis, Banking, Credit, Portfolio Management, Loans, Customer Service, Business Intelligence, Financial Services, Credit Risk, Financial Risk
Education
California State University-Dominguez Hills 1999 — 2001
MBA
The American College 1992 — 2000
CLU, Insurance
University of Georgia - Terry College of Business 1979 — 1984
BBA, Management Information Systems
Farmers Insurance January 2013 - Present
Farmers Insurance January 2011 - December 2012
Farmers Insurance 2006 - 2010
Farmers Insurance 2002 - 2006
US Army Reserve 1981 - 2005
Farmers Insurance 2001 - 2002
Farmers Insurance 1999 - 2001
Farmers Insurance 1996 - 1999
Allianz Insurance PLC 1994 - 1996
Transamerica Insurance Company 1991 - 1993
Skills
Insurance, Statutory Accounting, Financial Planning and..., Reinsurance, Expense Control, Talent Management, Leadership, Business Strategy, Executive Management, Claims Management, Quality Assurance, Expense Management, Finance, Claim, Strategy, Casualty, Property & Casualty..., Strategic Planning, Commercial Insurance, Legal Liability, Liability, Umbrella Insurance, Underwriting, Workers Compensation, Financial Planning
Education
California State University-Northridge 1981 — 1985
California State University-Dominguez Hills
Master of Business Administration (MBA), Business Administration and Management, General
Cain Fiduciary Services March 2013 - Present
Sankara Investigations July 2008 - October 2014
Law offices of Ian Noel @ Associates January 2013 - September 2014
Farmers Insurance December 2001 - July 2008
Liberty Mutual November 1995 - December 2000
Financial Indemnity 1994 - 1996
Skills
California Licensed..., National Certified..., Claims, Insurance, Investigations, Fraud, Surveillance, Private Investigations, Workers Compensation, Litigation, Microsoft Office, Claim, Mediation, Accident, Liability, Investigation, Civil Litigation, Training, Subrogation
Education
California State University-Dominguez Hills 1996 — 1997
MA, Behavioral Science: Negotiation and Conflict Management-Organizational Behavior
San Diego State University-California State University 1986 — 1991
BA, Public Administration
Farmers Insurance
Skills
Property & Casualty..., Commercial Insurance, Liability, Insurance, Training, Sales, Account Management, Management
Education
California State University-Chico
Interdisciplanary Studies
Farmers Insurance October 2014 - Present
Mercury Insurance March 2011 - October 2014
Mercury Insurance April 2009 - March 2011
Mercury Insurance January 2006 - April 2009
Mercury Insurance April 2004 - January 2006
Applied Medical February 2001 - October 2003
Arrow Electronics January 1998 - January 2001
Skills
Liability, Litigation Management, Litigation, Claim, Insurance, Casualty, Property & Casualty..., Commercial Insurance, Professional Liability, Legal Liability, Casualty Insurance, Claims Management, Subrogation, Property Damage, Umbrella Insurance, General Insurance, Commercial Lines, Workers Compensation, Sales Management, Direct Sales, Supervisory Skills, Coaching, Mediation, Negotiation
Education
California State University-Dominguez Hills 1992 — 1995
Bachelor of Arts (BA), Sociology
San Diego Air & Space Museum March 2015 - Present
Farmers Insurance January 2014 - June 2014
National University May 2005 - January 2014
San Diego Chargers Football Co. 1988 - 2004
Skills
Public Relations, Social Media, Event Planning, Media Relations, Marketing Communications, Public Speaking, Event Management, Editing, Corporate Communications, Press Releases, Strategic Communications, Social Media Marketing, Community Outreach, Fundraising
Education
CSU Chico 1985 — 1998
Bachelor of Arts (B.A.), Communications
Trumark Wholesale Insurance February 2008 - Present
Farmers Insurance March 2005 - April 2007
Education
California State University-East Bay 2001 — 2005
Business, Finance, Economics
Farmers Insurance 2006 - Present
Crystal Cream and Butter Company 2002 - 2006
Skills
Insurance, Umbrella Insurance, Small Business, Term Life Insurance, Commercial Insurance, Property & Casualty..., Life Insurance, Whole Life, Casualty, Renters, Homeowners, Commercial Lines, General Insurance, RV, Motorcycle, Licensed Property &..., Liability, Workers Compensation, Marketing, Claim, Sales, Public Speaking, Customer Service, Team Building, Strategic Planning, New Business Development
Education
California State University-Chico
Bacelor of Science, Business Management
Esri November 2007 - Present
Farmers Insurance September 2005 - November 2007
Holy Shepherd Lutheran Church August 2003 - September 2005
Skills
Marketing Strategy, Marketing, Lead Generation, Product Management, Product Marketing, Team Leadership, Social Media, E-commerce, Strategic Partnerships, Business Development, Advertising, Management, Enterprise Software, Sales, Leadership, Project Management, Strategy, CRM
Education
California State University-San Bernardino - College of Business and Public Administration 1983 — 1986
BA, Marketing
California State University-East Bay 1981 — 1983
Independent Coursework
Farmers Insurance
Skills
Advertising, Commercial Insurance, Customer Service, Insurance, Life Insurance, Management, Marketing, Property, Sales Management, Social Media Marketing, Team Building, Umbrella Insurance, Sales
Education
Cal State Hayward 1994 — 1996
Bachelors of Science, Marketing
City and County of San Francisco 2015 - Present
City and County of San Francisco November 2009 - 2015
Comcast March 2009 - October 2009
Farmers Insurance May 2005 - January 2009
Skills
Bilingual-Spanish, Microsoft Office, Excel, Eligibility, Insurance, Customer Service, Microsoft Excel, Fitness, Health, HIPAA, Interviews, Microsoft Word, PowerPoint, Translation, Typing, Windows, Community Outreach, Data Entry, Public Speaking, Call Centers, Collections, Liability, Employee Training, Confidentiality, Program Management, Long Term Acute Care, Hospice, Respite, Medicare, Medi-Cal, Weightlifting, Invision, HDX, Healthcare, Office Management, Case Management, Leadership, Training
Education
Cal State Hayward 2000 — 2004
BA, Sociology
Cañada College
Child Development
Foothill College
Child Development
Farmers Insurance April 2014 - Present
Club Sport Pleasanton April 2005 - April 2014
Education
California State University-East Bay 1997 — 1998
ECE Certificate, Early Childhood Education
California State University-Sacramento 1987 — 1989
Diablo Valley College 1984 — 1986
Associate of Arts (A.A.)
Farmers Insurance August 2009 - Present
Exel January 2000 - April 2009
Education
California State University-East Bay 1982 — 1984
Associates, Business
Z GALLERIE 2010 - Present
Mt. Diablo Unified School District 2008 - 2010
Old Navy Inc 2007 - 2008
Spherion 2006 - 2007
Prints Plus, Inc. 1991 - 2006
The Office Club and Office Depot 1986 - 1991
Emporium Capwell & Macys Inc 1984 - 1991
Farmer's Insurance 1982 - 1984
Skills
Inventory Management, Inventory Analysis, New Store Planning, Business Process..., Training, Query Writing, Data Analysis, Team Leadership
Education
California State University-East Bay 2006 — 2010
BA, Liberal Studies, Multiple-Subject Teaching Credential
Los Medanos College
AS
Diablo Valley College
AA, Liberal Arts
CHAFFIN INSURANCE AGENCY January 1997 - Present
Farmers Insurance September 1987 - January 1997
Skills
Insurance, Claim, Property & Casualty..., Commercial Insurance
Education
California State University-Chico 1984 — 1987
BA, PUBLIC RELATIONS/POLITICAL SCIENCE
Solano Community College
Farmers Insurance July 2009 - Present
Bank of America 1989 - 2009
Skills
Life Insurance, Health Insurance, Insurance, Commercial Insurance, Underwriting, Fixed Annuities, Property & Casualty...
Education
CSUDH 2000 — 2005
California State University-Dominguez Hills 2000 — 2005
Bachelor's of Science, Business Administration
Junipero Serra High School May 2009 - Present
Farmers Insurance 2007 - Present
Wells Fargo 1993 - 2007
Yab Yum 1997 - 2000
Skills
Insurance, Term Life Insurance, Management, PowerPoint, Sales, Customer Service, Social Media, Strategic Planning, Leadership, Coaching, Investments, Marketing, Public Speaking, Social Networking, Team Building, Microsoft Excel, Public Relations
Education
California State University-Dominguez Hills 1994 — 1997
Bachelor's Degree, Mass Communication/Media Studies
El Camino College 1991 — 1994
General Studies
Meiko Electronics America February 2014 - Present
Austin Hughes Solutions February 2013 - February 2014
Meiko Electronics America April 2011 - February 2013
Farmers Insurance June 2010 - April 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Public Speaking, Management, Research, Microsoft Word, Event Planning, Troubleshooting
Education
California State University-East Bay 2007 — 2010
BBA, HR, MARKETING, CORPORATE MANAGMENT OPTIONS
Ukiah High School 2000 — 2002
Graduate
East Bay Municipal Utility District February 2011 - Present
Farmers Insurance June 2007 - February 2011
Education
California State University-East Bay 2002 — 2007
BS, Business Administration, Accounting
First American Property & Casualty Insurance Agency, Inc. June 2014 - Present
Titan Insurance September 2012 - Present
Farmers Insurance March 2010 - December 2012
Dan Ogden Insurance March 2010 - September 2012
Dashers Insurances Services, Inc. December 1993 - June 2010
Baseball Academy 1996 - 2003
FGS 1985 - 1987
Skills
Term Life Insurance, Property & Casualty..., Commercial Insurance, Sales, Renters, Motorcycle, Legal Liability
Education
California State University-Fullerton
State Farm March 2015 - Present
Bankers Life and Casualty Company September 2014 - January 2015
Farmers Insurance August 2011 - August 2014
First Place Media Group November 2010 - June 2012
DirectBuy June 2006 - September 2010
Las Positas College August 2005 - December 2007
Tri-Valley Community Television June 1993 - May 2004
Skills
Final Cut Pro, Video Editing, Photoshop, Illustrator, Premiere, Ap Style, Mac & PC platforms, Photography, Television, Email Marketing, Corporate Communications, Leadership, Adobe Creative Suite, Videography, Editing, Social Media, InDesign, Adobe Acrobat, Copywriting, Graphic Design
Education
California State University 1993 — 1996
Bachelor of ArtsReceived BA, Mass Communications; Broadcast Journalism
California State University-East Bay 1993 — 1996
BA, Mass Communications/Broadcast Option
Las Positas College 1990 — 1993
Associates of Arts Degree, General Studies
Farmers Insurance May 2014 - Present
Lulu Avenue February 2014 - Present
Aflac July 2013 - Present
I-Tech Xperience October 2012 - November 2012
ACN August 2011 - August 2012
Sunglass hut June 2006 - September 2011
Christian Dior February 2005 - June 2006
Macy's November 2004 - February 2005
Gap Inc. September 1999 - March 2002
Skills
Sales, Direct Sales, Retail, Sales Management, Customer Service, Customer Satisfaction, Team Building, Merchandising, Marketing, Team Leadership, Account Management, Customer Retention, Telecommunications, Sales Operations, Visual Merchandising, Sales Process, Cold Calling, Training, Employee Training, Recruiting, Inventory Management, Hiring, Teamwork, Retail Sales
Education
California State University-East Bay 2002 — 2008
BS, Business Admin/international business
California State University-Hayward 2001 — 2008
Bachelor of Science (BS), Business Administration and Management, General
City Park, San Francisco Parking Inc. March 2013 - Present
LifeLong Medical Care June 2008 - March 2013
Farmers Insurance July 2004 - December 2008
AOL / Netscape December 1999 - April 2004
Skills
Project Management, Visio, Salesforce.com, Integration, Troubleshooting, Quality Assurance, Computer Hardware, Outlook, Databases, Customer Service, Security, Networking, Technical Support, Microsoft Office, Data Analysis, Desktop Administration, Switches, Healthcare
Education
California State University-East Bay 2000 — 2004
Business
Diablo Valley College 1988 — 2000
GE
Pittsburg high school
Farmers Insurance 2004 - 2014
Skills
Reissue music producer, Recording artist, Writer (music criticism..., Sound Art, Music Industry, Music Production, Musicians, Archival Research, Sound Design, Music, Recording, Creative Writing, Digital Media, Social Media, Writing, Event Management, Entertainment
Education
California State University-East Bay 1980 — 1983
Bachelor's Degree, Political Science and Government
Farmers Insurance November 2011 - Present
Kathy Fontana Training Services June 2009 - February 2012
Farmers Insurance May 1996 - June 2008
Farmers Insurance September 1983 - May 1996
Skills
Training, Insurance, Entrepreneurship, Sales, Property & Casualty..., Umbrella Insurance, Management, Term Life Insurance, Commercial Insurance, Life Insurance, Team Building, Customer Service, Casualty Insurance
Education
California State University-Chico 1978 — 1983
Bachelor of Science, Business Administration/ Finance
Travelers Insurance September 2005 - Present
Mt. Diablo Unified School District January 2001 - September 2005
Safeco Ins/American States Ins October 1989 - January 2001
Farmers Insurance 1985 - 1989
Mervyns 1982 - 1985
Emporium Capwell 1980 - 1982
Skills
Public Speaking, Training, Instructional Design, Research, Coaching, Customer Service, Adult Education, Curriculum Design, Program Development, Staff Development, Microsoft Office, Curriculum Development, PowerPoint, Classroom, Workers Compensation, Instructional Technology, Tutoring, E-Learning, Team Building, Teaching, Insurance, Data Analysis
Education
Chapman University 1999 — 2001
Teaching Credential, Single Subject - English
Cal State Hayward 1978 — 1980
Bachelor's degree, English, High Honors
Diablo Valley College 1976 — 1978
transfer, English
Monte Vista High School 1973 — 1976
Diploma, General Ed
Farmers Insurance June 2007 - September 2010
Essential Staffing October 2005 - June 2007
Specialty Risk Services June 2004 - August 2005
Safeway,Inc. March 1996 - February 2004
Education
California State University-East Bay
B.S., Business Administration
Argus Lending April 2011 - March 2012
Farmers Insurance March 2008 - April 2010
New Century Mortgage September 2002 - May 2007
Irwin Home Equity April 2000 - September 2002
UC Lending October 1995 - April 1999
Long Beach Bank April 1989 - October 1995
Nova Financial September 1987 - April 1989
Skills
Sales Management, Customer Service, Negotiation, Team Building, Mortgage Lending, Loans, Mortgage Banking, FHA, Underwriting, Residential Mortgages, Loan Origination, Refinance, Credit, USDA, Account Management, Real Estate, Mortgage Underwriting, VA loans, Customer Satisfaction, Loss Mitigation, Strategic Planning, Sales, Business Development, Training, Certified Mortgage..., Investment Properties, Selling, Short Sales, Banking, Mortgage Marketing, FHA financing, Reverse Mortgages, Foreclosures, Real Estate Transactions, Construction Loans, First Time Home Buyers, Government Loans
Education
California State University-East Bay 1984 — 1987
B.S., Kiniesiology
Merced College 1981 — 1983
Atwater High School 1978 — 1981
Transwestern July 2008 - July 2015
Pacific Loan Processors August 2006 - September 2007
Randstad / Nissan North America, Inc April 2005 - July 2006
AAA April 2004 - March 2005
Farmers Insurance May 2003 - April 2004
Skills
Microsoft Office, Outlook, Citrix, Avid, FINRA, Accounts Payable, Accounts Receivable, Customer Relations, Customer Service, Microsoft Excel, Property Management, MRI Software, Yardi, Energy Star, Tenant, Disposition, Sales, Management, Real Estate, Commercial Real Estate, Contract Negotiation, Facilities Management, Leases, Contract Management, Negotiation
Education
CSUDH 2002 — 2003
John C Fremont High School 1998 — 2002
2002, Diploma
Matrix Business Capital April 2010 - Present
Shorewood Realtors 2009 - 2010
Farmers Insurance 2005 - 2008
Education
California State University-Dominguez Hills 2002 — 2004
Bachelors, Public Administration
Bristol West Insurance Group October 2012 - Present
Farmers Insurance May 2008 - October 2012
Safeco Insurance August 1989 - May 2008
Enterprise Rent-A-Car September 1986 - May 1989
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Casualty, Claims Management, Mentoring, Liability, Property Damage, Workers Compensation, Legal Liability, Underwriting, Professional Liability, Casualty Insurance
Education
California State University-Hayward 1981 — 1986
Bachelor of Science (B.S.), Business Administration
Floor Coverings International February 2014 - Present
Farmers Insurance April 2003 - February 2014
Olympic Restoration & Construction September 2000 - October 2002
Skills
Umbrella, Property & Casualty..., Insurance, General Insurance, Motorcycle, Home, General Liability, Boat, Renters, Liability, Automobile, Umbrella Insurance, Legal Liability, Commercial Lines, Commercial Insurance, Homeowners, Customer Service, Leadership, Marketing, Microsoft Excel, Microsoft Word, Software Documentation, Team Building
Education
California State University-Chico 1988 — 1991
Bachelor of Science (BS)
Foothill High School
American Technologies, Inc. June 2015 - Present
Farmers Insurance October 1979 - May 2015
Skills
Commercial Insurance, Risk Management, Xactimate, Insurance, Workers Compensation, Professional Liability, Restoration, Business Development, Legal Liability, Property Damage, Contractors, Construction, Expert Witness, Claim Investigation, Property Claims, Negotiation, Claims Handling, Liability Analysis, Claims Management, Umbrella Insurance, Inland Marine, Claims Resolution, Customer Service
Education
California State University-Dominguez Hills 1976 — 1979
Bachelor’s Degree, Recreation
Reel Construction September 2007 - Present
Farmers Insurance March 2002 - April 2006
Education
CSU Chico
Business
Burrow & Shimane January 2008 - March 2012
Farmers Insurance August 1989 - April 2007
Scher & Bassett 1984 - 1989
Education
Gonzaga University School of Law 1981 — 1984
Juris Doctorate, Law
University of Southern California 1975 — 1976
M.S.L.S., Library and Information Science
California State University-Dominguez Hills 1969 — 1974
B.A., HIstory
Plaza Community Services March 2012 - Present
Shepherd of the Hills UMC September 2007 - December 2011
Farmers Insurance 2005 - 2006
Farmers Insurance 2005 - 2006
Skills
Nonprofits, Community Outreach, Volunteer Management, Fundraising, Event Planning, Administrative..., Public Speaking, Data Entry, Office Management, Administration, Editing
Education
California State University-Dominguez Hills
Bachelor of Arts (B.A.), English with a Linguistics Focus (for teaching English as a Second Language)
East Los Angeles College
Associate of Arts (AA)
Dept of Veterans Affairs November 2010 - Present
Pittsburg Adult Education Center August 2012 - December 2012
Lao Family Community Development April 2012 - August 2012
Farmers Insurance September 2006 - November 2010
Saint Louis Public Schools August 2005 - June 2006
St Charles Community College 2005 - 2006
Skills
Typing, Microsoft Office, Customer Service, Language Teaching, Teaching Adults, Teaching English, Claims Administration, Telephone Skills, Interviewing, Investigation, Analysis, Insurance Claims, Organizing, Independent, Team Oriented, Internet Research, Teaching English as a...
Education
California State University-East Bay 2008 — 2010
Master of Arts (M.A.), English with TESOL option, 3.95
University of Missouri-Saint Louis 2002 — 2005
Bachelor of Arts (B.A.), Spanish, 3.78
Diablo Valley College 1987 — 1993
Associate of Arts (A.A.), Liberal Arts, 3.5
Veritiv August 2015 - Present
American Poly-Foam October 2013 - July 2015
Farmers Insurance April 2012 - October 2013
Skills
Outside Sales, Account Management, Sales Management, Marketing, Outlook, Sales, Management, Microsoft Office, Microsoft Excel, Time Management
Education
California State University-East Bay 2004 — 2009
Bachelor of Science, Criminal Justice/Law Enforcement Administration
Redwood Christian High School 2001 — 2004
Orthopedic Associates of Northern California December 2010 - Present
Farmers Insurance July 1999 - March 2008
Education
California State University-Chico 1990 — 1995
Bachelor of Science, Business Administration
Floor Dimensions, Inc October 2006 - September 2007
Farmers Insurance December 2004 - September 2006
DoubleTree Hotel, Berkeley Marina May 2000 - December 2004
Papyrus on 4th Street July 1999 - April 2000
Camelot Music November 1998 - April 2000
Skills
Bank Reconciliation, Aging Reports, Microsoft Excel, Compeat Back Office..., QuickBooks, Chargebacks, Accounts Payable, Accounts Receivable, Benefits Administration, Speed Reading, Vendor Audit, Multi-state Payroll..., 40 wpm Typing, 10 Key, Microsoft Word, Month End Close, Year-end Close, General Ledger, Purchase Orders
Education
California State University-Hayward 2002 — 2004
Bachelor's of Science Degree, Business Administration
Contra Costa College 1998 — 2002
Associate's Degree, Accounting
Farmers insurance January 2009 - July 2011
Education
California State University-East Bay 2003 — 2011
Bachelor's degree, Finance and Marketing
HSBC July 2014 - Present
Farmers Insurance October 2013 - Present
Comcast July 2010 - August 2011
Skills
Sales, Direct Sales, Customer Service, Mandarin, Cantonese, Microsoft Office, Microsoft Excel, Microsoft Word
Education
California State University-East Bay 2009 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Chabot College 2007 — 2009
Associate of Science (A.S.), Business Administration and Management, General
Farmers Insurance March 2014 - Present
Education
California State University-Dominguez Hills
Farmers Insurance August 2006 - Present
Skills
Insurance, Customer Service, Liability, Legal Liability
Education
Maryville University of Saint Louis 2003 — 2004
Bachelor’s Degree, Business Administration and Management, General
California State University-Chico 2001 — 2003
Business Administration and Management, General
College of the Canyons 1998 — 2001
Associate’s Degree, General Studies
Farmers Insurance
Skills
Strategic Planning, Property & Casualty..., Coaching
Education
California State University-Chico 2007 — 2013
Master’s Degree, Psychology (Option in Psychological Science)