farmers insurance
Industry: Insurance company
DescriptionFarmers Insurance Group is an American insurer group of automobiles, homes and small businesses and also provides other insurance and financial services products. Farmers Insurance has more than 48,000 exclusive and independent agents and approximately 21,000 employees. Headquarters: California, United States Parent organization: Zurich Insurance Group CEO: Jeff Dailey (Jan 1, 2012–) Revenue: 12.51 billion USD (2016) Number of employees: 13,015 (2017) Subsidiaries: Foremost Insurance Group, 21st Century Insurance,
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farmers insurance Employees
Love's Nest Home Care November 2014 - Present
BrandUs Marketing LLC April 2013 - Present
The Business Exchange (DBA) Exchange UR Care December 2012 - Present
Farmers Insurance April 2010 - May 2012
Davenport University August 2009 - May 2010
Davenport University May 2008 - August 2009
Skills
Website Design, SEO, Content Writing, Teamwork, Supervisory Skills, Customer Service, Critical Thinking, Time Management, Event Planning, Administration, Graphic Design, Advertising, Presentation Development, Social Media Consulting, Promotional Marketing
Education
Full Sail University 2014 — 2015
Master's degree, Internet Marketing
Davenport University 2005 — 2011
Bachelor of Business Administration (BBA), Marketing
Farmers Insurance November 2013 - Present
Farmers Insurance September 2013 - November 2013
Natalie's Bridal February 2011 - January 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Mac, Insurance, Management, Sales, Social Networking, Marketing, Facebook
Education
Dalton State College 2010 — 2013
Associate of Arts (AA), Mass Communication/Media Studies
Southeast Whitfield High School 2006 — 2010
High School Degree
Farmers Insurance April 2012 - June 2014
The Hanover Insurance Group September 2008 - May 2012
Victoria's Secret 2007 - 2009
Bed Bath & Beyond 2006 - 2007
Skills
Underwriting, Customer Service, Insurance, Outlook, Property & Casualty..., Professional Liability, Access, Sales, Retail, Claim, Cold Calling, Customer Satisfaction, Pricing, Microsoft Excel, Liability, PowerPoint, Marketing, Microsoft Word, Spreadsheets, Leadership, Commercial Insurance, Workers Compensation
Education
Davenport University 2006 — 2010
Bachelor of Business Administration, Human Resource Management
Davenport University 2006 — 2010
Bachelor of Business Administration, Management
Davenport University 2006 — 2008
Associate of Business Administration, Business Administration
Leitz Tooling Systems Co.,Ltd 2014 - Present
Leitz Tooling Systems Co.,Ltd November 2013 - 2014
DEI Communities February 2009 - 2013
Farmers Insurance February 2008 - February 2009
Olgas Kitchen 2001 - 2006
Skills
Insurance, Outlook, Customer Service, Administrative..., Microsoft Excel, Data Entry, Office Management, Microsoft Office, Microsoft Word, PowerPoint, Spreadsheets, File Management, Property & Casualty..., Underwriting, Sales, Access, 10 Key, Health Insurance, Marketing, Office Administration, Yardi, Accounts Receivable, Accounts Payable, Real Estate, Leases, Apartments, Property Management
Education
Davenport University 2009 — 2011
Bachelor of Business Administration (BBA), Finance, General
Grand Valley State University 2008 — 2009
Business Administration and Management, General
Grand Rapids Community College 2005 — 2007
Associate of Arts (AA), Business Administration and Management, General
CAS/Project Hope March 2010 - Present
Farmers Insurance July 2004 - November 2009
Skills
Microsoft Office, Customer Service, Public Speaking, Non-profits, Microsoft Excel, Community Outreach, Microsoft Word, Research, PowerPoint, Event Planning, Fundraising
Education
Cypress College
Associate's degree, Physical Sciences
Re/Max Specialists December 2012 - Present
Farmers Insurance October 2012 - Present
Skills
Marketing, Marketing Strategy, Social Media Marketing, Marketing Communications, Marketing Management, Direct Marketing, Communication Skills, Modeling, Business Planning, Administrative..., Product Marketing
Education
Dakota County Technical College 2012 — 2013
Associate's degree, Business, Management, Marketing, and Related Support Services
Inver Hills Community College 2011 — 2012
Generals
State Farm August 2014 - Present
Farmers Insurance March 2014 - July 2014
Prudential Financial March 2011 - February 2014
State Farm Insurance 2009 - 2010
Skills
Health Insurance, Investments, Fixed Annuities, IRAs, Property, Series 63, Mutual Funds, Series 6, Insurance, Roth IRA, Variable Annuities, Umbrella Insurance, Commercial Insurance, Life Insurance, Asset Allocation, Finance, Financial Services, Portfolio Management, Retirement Planning, Sales
Education
Kaplan University 2004 — 2008
Certificate in Financial Planning, Finance
Davenport University 1999 — 2004
Bachelor of Business Adminisration, Finance
Farmers Insurance February 2013 - Present
Farmers Insurance August 2011 - February 2013
Grand Rapids Community College August 2010 - December 2011
Hope Network April 2008 - August 2011
Grand Rapids Community College August 2010 - May 2011
Gemini Publications June 2010 - May 2011
Skills
Microsoft Office, Microsoft Word, Customer Service, Sports Writing, Academic Support..., InDesign, Lotus Notes, Academic Tutoring, Peer Tutoring, Journalism, Editing, Call Center, Equestrian, Dressage, Clerical Skills, Writing, Phone Skills, Phone Etiquette, Organization, Work Well Independently, Teamwork, Goal Oriented, Insurance, Property & Casualty..., Blogging, Peer Mentoring, Mentoring, Community Outreach, Coaching, Social Media, Data Entry, Administration, Time Management, Team Leadership, Public Speaking, Sales, Marketing, Event Planning, PowerPoint, Facebook, Social Media Marketing, Event Management, Call Centers, Volunteer Management, Public Relations, Customer Satisfaction, Program Development, Management, Fundraising, Outlook
Education
Davenport University 2013 — 2016
Bachelor’s Degree, Sport and Fitness Administration/Management
Grand Rapids Community College 2009 — 2011
Associate of Arts (A.A.), Communication, Journalism, and Related Programs
Hudsonville High School 2003 — 2007
HS Diploma
Farmers Insurance Group of Companies November 2010 - Present
Farmers Insurance May 2008 - November 2011
Farmers Insurance October 2004 - May 2008
Skills
Property & Casualty..., Umbrella Insurance, Commercial Insurance, Homeowners, General Insurance, Term Life Insurance, Life Insurance, Legal Liability, Insurance, Casualty, Liability, Health Insurance, Professional Liability, Workers Compensation, Commercial Lines, Customer Service, Casualty Insurance
Education
Dakota State University 2004 — 2008
Bachelor, Marketing
Allstate March 2014 - Present
Farmers Insurance 2007 - 2014
GreenLeaf Auto Recyclers November 2005 - March 2007
Skills
Insurance, Automotive, Claim, Negotiation, Experienced Automotive..., Customer Service, Customer Retention, Automotive Repair, Automotive Parts, Automotive Restoration, Computer Proficiency, Vehicle Lettering, Classic Car, Sales, Highly skilled in..., Management, Training, Coaching, Mentoring New Hires, Team Building
Education
The University of Texas at Arlington 1990 — 1994
Bachelor of Arts (B.A.), Journalism (Public Relations)
Dallas Baptist University
Broadcast Journalism
Farmers Insurance September 2013 - Present
Bremer Insurance 2012 - 2012
CyberComp (GE/Swiss Re/AmTrust) 2002 - 2011
OHIO CASUALTY / GREAT AMERICAN INSURANCE, 1989 - 2002
Skills
Marketing ..., Workers Compensation, Licensed Property &..., Computer Proficiency, Commercial Insurance, Underwriting, Insurance, Property & Casualty..., New Business Development, CRM, Negotiation, Marketing, Pricing, Liability, Life Insurance, Health Insurance, General Insurance, Brokers, Claim, Reinsurance, Casualty, Commercial Lines, Term Life Insurance, Umbrella Insurance, Casualty Insurance
Education
University of St. Thomas 2013 — 2013
Mini Master Program, Mini Master of Marketing Management & Mini Master of Business Communication
Dakota County Technical College
Associate's degree, Accounting and Related Services
Farmers Insurance July 2014 - Present
Farmers Insurance January 2010 - July 2014
Skills
Insurance, Disability Insurance, Customer Service, Team Building, Strategic Planning, Account Management, Leadership, Sales
Education
Davenport University 2012 — 2016
Pursuing Bachelors in Web Development and Design, Junior
Taylor University 1978 — 1979
Business Administration
C.H. Robinson September 2013 - Present
Verizon Wireless September 2012 - March 2013
Time Warner Cable March 2012 - September 2012
Charter Communications July 2009 - March 2012
Farmers Insurance January 2007 - July 2009
Skills
Sales, Logistics, 3PL, Account Management, Customer Service, Microsoft Office, Avaya, Transportation Planning, Employee Training, Marketing Communications, Management, Leadership, Cold Calling, Sales Process, Team Leadership, Strategic Planning, Sales Management, Operations Management, Marketing
Education
Davenport University 2007 — 2009
Bachelor of Business Administration (B.B.A.), Marketing, 3.59
Farmers Insurance July 1997 - Present
Skills
Commercial Insurance, Property & Casualty..., Umbrella Insurance, Liability, Homeowners, Legal Liability, Term Life Insurance, Workers Compensation, Casualty, Renters, Insurance, Flood Insurance, RV, Whole Life, Casualty Insurance, Customer Service, Team Building, Sales
Education
Dallas Baptist University 1993 — 1995
Bachelors, Busines
Farmers Insurance January 2000 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Coaching, Team Building, Leadership Development, Leadership, Training, Process Improvement, Project Management, Team Leadership, Change Management, Needs Analysis, Performance Management, Property, Business Analysis, Employee Training, Instructional Design, Training Delivery, Instructor-led Training, Organizational..., Claims Handling, Time Management, Workshop Facilitation, Performance Improvement, Employee Benefits, Insurance, Organizational..., Employee Engagement
Education
Davenport University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Davenport University
Master's degree, Strategic Management
Cigna February 2015 - Present
Cigna January 2014 - February 2015
Farmers Insurance February 2012 - November 2012
Medicus Insurance Company August 2009 - January 2011
IPR Healthcare System May 2006 - January 2007
Foremost Insurance November 2000 - March 2006
Skills
Human Resources, Insurance, Property & Casualty..., Professional Liability, Workers Compensation, Liability, Claims Management, General Insurance, Legal Liability, Claim, Customer Service, Casualty, Education, Management, Recruiting, Employee Relations, Health Insurance, Payroll, Software Documentation, Training, Casualty Insurance
Education
University of Phoenix 2007 — 2009
Bachelors of Science, Business Management
Davenport University 2004 — 2006
Bachelor of Science (B.S.), Business Management
Grand Rapids Community College 2002 — 2004
Business Administration and Management, General
Signarama - Frisco November 2013 - Present
Signarama - Frisco March 2013 - Present
Roy's Hawaiian Fusion Cuisine April 2007 - December 2014
Farmers Insurance September 2008 - March 2013
Skills
Microsoft Office, Management, Microsoft Excel, PowerPoint, Research, Customer Service, Leadership, Sales, English, Training, Outlook, Strategic Planning, Project Management, Adobe Design Programs, FlexiSign, Signvox, Vinyl Banners, Custom Signs, Account Management, Operations Management, Operations Coordination, Email Management, Materials Management, Product Ordering, Public Speaking, Microsoft Word
Education
Post University 2013 — 2016
Bachelor's Degree, Accounting and Computer Science, 3.8 GPA out of 4
Dallas County Community College 2005 — 2010
Associate's Degree, General Studies, 3.8 out of 4
Yoga Plus LLC March 2012 - Present
Farmers Insurance July 2003 - Present
Farmers Insurance July 2003 - Present
Skills
Property & Casualty..., Casualty, Insurance, General Insurance, Underwriting, Sales, Team Building, Process Improvement, Training, Marketing, Call Centers, Homeowners, Customer Satisfaction, Customer Service, Employee Benefits, Leadership, Licensed Property, Microsoft Excel, Project Management, Recruiting, Strategic Planning, Team Leadership, Casualty Insurance, Sales Management, Microsoft Office, Coaching
Education
Davenport University 2005 — 2008
Bachelor of Business Administration, Marketing; Media and Promotion
Farmers Insurance Group of Companies May 2015 - Present
Farmers Insurance Group of Companies September 2014 - April 2015
Farmers Insurance November 2012 - August 2014
Farmers Insurance May 2011 - October 2012
Farmers Insurance March 2008 - April 2011
Farmers Insurance March 2007 - February 2008
Farmers Insurance Group of Companies March 2006 - February 2007
Farmers Insurance January 2005 - February 2006
Skills
Property & Casualty..., Insurance, Term Life Insurance, Life Insurance, Umbrella Insurance, Fixed Annuities, Underwriting, Securities, Casualty, Homeowners, Liability, Marketing, Series 6, Claim, Whole Life, Universal Life, Financial Services, Strategic Financial..., Series 63, Renters, Customer Retention, Cold Calling, Sales, Motorcycle, Sales Management, Team Building, Customer Service, Financial Analysis, Property, New Business Development, Executive Management, FINRA, Training, Coaching, Account Management, Accident, Employment Practices..., Brokers, Retirement, Retirement Planning, Claims Management, Commercial Lines, Inland Marine, Insurance Brokerage, Disability Insurance, Employee Benefits, Legal Liability
Education
Dakota Wesleyan University 2000 — 2004
BA, Business
UnitedHealth Group November 2012 - Present
Farmers Insurance January 2014 - Present
William Roberts Builders, Inc October 1978 - July 2007
Rutherford General Hospital, Inc. December 1970 - October 1982
Specialty Photo Service and Wedding Photography July 1968 - July 1980
Skills
Medicare, Aging into Medicare, Senior Services, Medicare Supplements, Explaining Medicare, Wedding Photography, Bridal Portraits, Outdoor Portraits, Senior Portraits, Portraits, Student Groups..., Church Group Photography, Pet Portraits, Real Estate Photography, Home Interior..., Linkedin Head Shots, Sports Photography, Motorcycle Photography, Custom Homes, Residential Homes, Construction, Sales, Renovation, Bathrooms, Construction Management, Management, Life Insurance, Term Life Insurance, Small Business, Strategic Planning, Project Planning, Contractors, Real Estate, Marketing Strategy, Entrepreneurship, New Business Development, Contract Negotiation, Selling, Leadership, Account Management
Education
Texas A&M University-Commerce 1968 — 1970
Finance, General
SMU Dallas College of Business & Real Estate 1967 — 1968
Real Estate License, Real Estate
American College of Osteopathic Administrators 1980 — 1982
Member of College of Hospital Administrators, Hospital and Health Care Facilities Administration/Management
Dallas County Community College 1966 — 1968
Associate's degree, Psychology
CSC March 2010 - Present
Foremost Insurance June 1999 - March 2010
Farmers Insurance June 1999 - March 2010
Zurich Financial Services June 1999 - March 2010
Skills
Microsoft Operating..., VMware ESX, Troubleshooting, System Administration, IBM Servers, Disaster Recovery, Active Directory, VMware, Hardware, Virtualization, ITIL v3 Foundations..., Microsoft Exchange, ITIL, DHCP, Servers, VMware Infrastructure, Windows Server, Citrix, Vendor Management, Security, Data Center, DNS, SAN, Blackberry Enterprise..., IT Operations, Unix, IT Service Management, Software Documentation, IT Management, Visio, Computer Hardware, Networking, Infrastructure, Network Engineering, TCP/IP, Storage, Incident Management, Storage Area Networks, Enterprise Architecture, Firewalls, Microsoft SQL Server, Business Continuity, Red Hat Linux, High Availability, Netbackup, SharePoint, Network Administration, Windows 7, vSphere, Network Security
Education
Davenport University
Grand Rapids Catholic Central
Farmers Insurance April 2014 - Present
Allstate April 2013 - April 2014
United States Marine Corps June 2009 - January 2014
Wyma Properties November 2012 - May 2013
DJ's Landscape Management November 2010 - March 2013
State Farm April 2012 - November 2012
Med-O-Bloom Dairy Farm November 2005 - November 2012
UPS August 2009 - April 2010
Caledonia High School 2005 - 2009
Skills
Sales, Customer Service, Property & Casualty..., Life Insurance, Leadership, Management, Operational Planning, Military, Heavy Equipment Operator, Construction
Education
Davenport University 2012 — 2013
Bachelor's Degree, Business Management with a Specialization in Entrepreneurship
Kelly Engineering Resources at The Dow Chemical Company June 2015 - Present
Kelly Engineering Resources at The Dow Chemical Company March 2015 - June 2015
Grand Rapids Building Services August 2013 - February 2015
Farmers Insurance May 2013 - September 2013
Bankers Life and Casualty October 2012 - October 2012
Soaring Eagle Casino & Resort September 2002 - September 2012
Skills
Food & Beverage, Banquets, Casino, Hospitality, Resorts, Hotels, Hospitality Management, Menu Development, Hospitality Industry, Micros, Customer Service, Restaurants, Property Management..., VIP, Front Office, Customer Satisfaction, Hiring, Food Service, Time Management, Sales, Teamwork, Inventory Management, Event Management, Training, Leadership, Recruiting, Budgets, Marketing, Team Building, Account Management, Public Speaking, Microsoft Office, Management, Human Resources
Education
Davenport University 2011 — 2014
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Davenport University 2007 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Gordon Food Service March 2014 - Present
Meijer July 2012 - February 2014
Hastings Mutual Insurance Company November 2011 - July 2012
Farmers Insurance August 2010 - November 2011
Priority Health May 2005 - September 2010
Gordon Food Service 2003 - 2005
Skills
Penetration Testing, IDS, Incident Response, IPS, Technical Writing, DLP, Security, Information Technology, CISSP, Information Security, Network Security, HIPAA, Disaster Recovery, Computer Security, Vulnerability Management, SIEM, ITIL, Process Improvement, Cisco IOS, CISA, CCNA, Application Security, IT Security Assessments, Application Security..., PCI DSS, SOX Compliancy, Model Audit Rule, Internal Audit, Active Directory, Governance, Networking, Software Documentation, IT Audit, Risk Assessment, Information Security..., Identity Management, Vulnerability Assessment, Cisco Technologies, Sarbanes-Oxley Act, Information Assurance, Business Continuity, Servers, Security Audits, Firewalls, ISO 27001, Computer Forensics, Access, Data Security, Enterprise Risk..., SAS70
Education
Davenport University 2009 — 2012
Masters of Business Administration, Strategic Management
Davenport University 2004 — 2006
Bachelor of Science, Computer Networking
Johnson Controls October 2014 - Present
Johnson Controls June 2014 - October 2014
Johnson Controls September 2012 - June 2014
Johnson Controls July 2011 - October 2012
Farmers Insurance June 2010 - July 2011
Grand Valley State University August 2010 - April 2011
Johnson Controls, Inc. January 2007 - June 2010
Johnson Controls, Inc. November 2004 - January 2007
McGraw-Hill June 1996 - November 1999
Skills
Security, Information Security..., Compliance, Risk Assessment, Problem Solving, CISSP, Information Security, Risk Management, Firewalls, Computer Security, Vulnerability Assessment, Information Technology, Governance, Penetration Testing, Networking, Disaster Recovery, Enterprise Architecture, ISO 27001, Vulnerability Management
Education
Davenport University 2007 — 2009
Masters of Science, Information Assurance
Grand Valley State University 1994 — 1998
BS, Information Systems
Computer Sciences Corporation October 2004 - Present
Farmers Insurance September 2000 - September 2004
IBM Global Services September 1996 - August 2000
Education
Davenport University 2000 — 2002
Bachelor of Applied Science (B.A.Sc.), E-Commerce/Electronic Commerce, 3.85
Ferris State University 1995 — 1997
Master's degree, Management Information Systems, 3.8
Ferris State University 1991 — 1994
Bachelor of Applied Science (B.A.Sc.), Computer Programming, Specific Applications, 3.3
Erie Construction October 2012 - Present
Farmers Insurance November 2011 - October 2012
Burlington Coat Factory 2005 - 2011
Skills
Umbrella Insurance, Property & Casualty..., Commercial Insurance, Term Life Insurance, Casualty, Homeowners, General Insurance, Whole Life, Commercial Lines, Life Insurance, Renters, Insurance, Universal Life, Liability, RV, Marine Insurance
Education
Davenport University
Grand Rapids Community College
Farmers Insurance August 2011 - Present
GFT Spot Forex CFDs Spread Bets March 2010 - August 2011
Computer Sciences Corporation October 2008 - March 2010
IBM Global Services April 2005 - October 2008
Acemco 2006 - 2007
Skills
Worksoft Certify
Education
Davenport University
Information Technology
Avis Budget Group April 2015 - Present
Farmers Insurance March 2014 - April 2015
Enterprise Holdings Inc. October 2011 - February 2014
Enterprise Holdings Inc. May 2011 - October 2011
Skills
Automotive, Customer Satisfaction, Sales Management, Sales Process, Fleet Management, Vehicles, Logistics, Management, Customer Retention
Education
Davenport University 2008 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Farmers Insurance October 2010 - Present
Farmers Insurance March 2006 - October 2010
Farmers Insurance September 2000 - March 2006
Skills
Negotiation, Time Management, Multi Tasking, Dispute Resolution, Customer Service, Claim Investigation, Claims Handling, Claims Resolution, Liability Analysis, Property & Casualty..., Property Claims, Casualty Insurance, Commercial Insurance
Education
Davenport University 1998 — 2004
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
Grand Valley State University 1996 — 1998
Farmers Insurance March 2014 - Present
US Army March 2010 - July 2013
Zeb's Trading Company August 2008 - March 2010
Skills
Army, Military Experience, Command, Operational Planning, Security Clearance, Intelligence Analysis, Afghanistan, Microsoft Excel, Microsoft Office, QuickBooks, Strategic Planning
Education
Davenport University 2013 — 2015
Master of Business Administration (MBA), Strategic Management, General, 4.0
Western Michigan University - Haworth College of Business 2005 — 2009
Bachelor of Business Administration (BBA), Human Resources Management and Services
Farmers Insurance November 2012 - Present
Farmers Insurance May 2011 - November 2012
Skills
Sales, Management, Project Management, Marketing, Marketing Strategy, Advertising Sales, Microsoft Excel, PowerPoint, Microsoft Word, WordPress, Insurance, Account Management, Social Media Marketing, Social Networking, Advertising, Social Media, Online Marketing, Coaching, Microsoft Office, Online Advertising, Public Relations
Education
Davenport University
CrossFit Luminary July 2013 - Present
8th Day Gym CrossFit October 2012 - Present
Morgan Stanley Wealth Management March 2012 - June 2012
Farmers Insurance January 2010 - March 2012
Farmers Insurance January 2010 - February 2011
Louis Benton August 2007 - February 2010
Skills
Insurance, Life Insurance, Retirement Planning, Financial Planners, Long-term Care, 529 Plans, Variable Annuities, Retirement, 401k Rollovers, Property & Casualty..., IRAs, Roth IRA, Outside Sales, Setting Appointments, Cold Calling Experience, Face to Face Sales, Sales Presentation..., Gaining Commitment, District Management, Marketing Research, District Sales..., Territory..., Key Account..., Social Media Marketing, Account Management, Sales, Wealth Management, Investments, Business Development, Investment Strategies, General Insurance, Customer Service, Underwriting, Management, Social Media, Social Skills, Account Management..., Marketing, Motivated self-starter, CrossFit, Fitness Consulting, Fitness Instruction, Sports Nutrition, Physical Therapy, Wellness Coaching, Holistic Health, Health Education, Weight Loss Coaching, Strength & Conditioning
Education
Davenport University 2007 — 2009
Bachelor of Business Administration (B.B.A.), Finance / Accounting
Grand Rapids Community College 2005 — 2007
Associate of Arts (A.A.), Business Administration and Management, General
Farmers Insurance July 2015 - Present
Jarrod Shelton Photography August 2010 - Present
AutoRevo March 2010 - July 2015
Wellpoint NextRX June 2009 - March 2010
Skills
Photoshop, Illustrator, Web Design, Advertising, Flash, Digital Photography, Lightroom, Graphic Design, Illustration, Graphics, Layout, Logo Design, Creative Direction, Photography, Social Media, Microsoft Office, Email Marketing
Education
Dallas County Community College 2009 — 2011
A.A.S. - Web Production and Design, Web Design
Wickes High School 1992 — 1999
High School Diploma, General Education
Century 21 Desert Rock September 2015 - Present
Owner Juice Plus+ December 2009 - Present
Self Employed August 1998 - Present
Century 21 Fairway Realty, Inc. February 2015 - September 2015
Farmers Insurance March 2013 - 2013
Avon Cosmetics February 2007 - July 2011
Star Real Estate February 2005 - March 2006
Skills
Social Media Marketing, Investment Properties, Social Networking, Marketing, Small Business, Entrepreneurship, Wellness, Sales, Leadership, Team Building, Event Planning, Training, Online Marketing, Public Speaking, Customer Service, Fitness, Skin Care, Social Media
Education
Marinello Schools of Beauty-Los Angeles 2013 — 2014
Esthetician and Skin Care Specialist
Cypress College 2008 — 2012
Marketing/Business Management
Dreamhaus Communications October 2008 - Present
Farmers Insurance November 2008 - December 2010
Power & Light Creations May 2008 - July 2008
Concord Church June 2005 - January 2008
Concord Church 2005 - 2008
Spiritgroove 2000 - 2004
Imaginuity Interactive January 2001 - August 2001
Dallas Leadership Foundation 1995 - 1996
Skills
Organizational Structure, Youth Mentoring, Networking, Public Speaking, Non-profits, Political Campaigns, Team Building, Team Leadership, Community Outreach, Small Business, Volunteer Management, Nonprofits, Preaching, Social Media, Fundraising, Customer Service, Event Planning, Leadership, Leadership Development
Education
Dallas Theological Seminary 2001 — 2005
MABS/MACE, Theology
Texas A&M University 1996 — 2000
Farmers Insurance
Skills
Claim, Commercial Insurance, Health Insurance, Insurance, Negotiation, Property, Underwriting, Workers Compensation
Education
Davenport University 1995 — 1999
Bachelor's degree, Business Administration and Management, General, 3.4
Lansing Community College
Associate's degree, Business/Commerce, General
STATE FARM INSURANCE AND FINANCIAL SERVICES April 2015 - Present
Dionne Property Management February 2005 - Present
Farmers Insurance July 2014 - April 2015
JPMorgan Chase March 2006 - January 2014
Skills
Banking, Loans, Commercial Real Estate, Property Management, Property Maintenance, Credit, Mortgage Lending, Consumer Lending, Retail Banking, Real Estate Transactions, Small Business Lending, Loan Origination, Commercial Lending, Mortgage Banking, Apartments, Refinance, FHA, Customer Service, Management, Marketing, Negotiation, Sales, Team Building
Education
Davenport University 2002 — 2006
Bachelor's degree, Business Administration and Management, General, 3.62
West Catholic High School
Farmers National Company July 2014 - Present
Cargill Ag Horizons March 2012 - June 2014
Cargill August 2010 - March 2012
Farmers Insurance December 2000 - September 2010
Farmers Insurance January 1997 - December 2000
Farmers Insurance March 1993 - December 1996
Farmers Insurance July 1988 - March 1993
Skills
Insurance, Casualty, Underwriting, Term Life Insurance, Risk Management, Employee Benefits, General Insurance, Fixed Annuities, Life Insurance, Disability Insurance, Legal Liability, Liability, Small Business, Professional Liability, Agents, Brokers, Claim, Claims Management, Commercial Lines, Employment Practices..., Financial Planners, Financial Services, Homeowners, Insurance Brokerage, Long Term Care Insurance, Long-term Care, Renters, Retirement, Retirement Planning, Sales, Sales Management, Universal Life, Whole Life, Highly responsible, Customer Retention, Professional Services, Motorcycle, Inland Marine, Time Management, Customer Service, Commercial Insurance
Education
Dakota State University 1981 — 1985
BS, Business
Farmers Insurance Group AgentFarmers Insurance2000 - Present
Farmers Insurance 1987 - 2010
Education
Dakota State University 1981 — 1985
BS, Business, Economics
Online Media Marketing May 2009 - Present
Farmers Insurance March 2008 - May 2009
Spectrum Recreation 2000 - 2008
Professional Bowlers Association 2001 - 2004
Education
Davenport University
Marketing
Grand Valley State University
Marketing
Wichita State University 1996 — 1999
Bachelor's, Marketing
Farmers Insurance Agent OwnerFarmers InsuranceJanuary 1980 - Present
Education
Dakota State University
none, physical education
Farmers Insurance October 2005 - Present
The Thomson Corporation June 1999 - October 2005
Akili October 1998 - June 1999
City of North Richland Hills Police Department February 1986 - October 1998
Eckerd 1982 - 1986
Skills
Insurance, Property & Casualty..., Access, Health Insurance, Process Improvement, Customer Satisfaction, Team Building, Team Leadership, Analysis, Leadership, Customer Service, Call Center, Integration, Claim, Project Management, Program Management, Budgets, Risk Management, Strategic Planning, Sales Management, Umbrella Insurance, Homeowners
Education
Dallas Baptist University 1993 — 1995
Bachelor, Criminal Justice
Farmers Insurance Group of Companies July 2014 - Present
Farmers Insurance July 2007 - July 2014
Farmers Insurance April 2006 - July 2007
Willison Hellman, P.C. April 2005 - April 2006
Choice One Communications August 2004 - April 2005
One Communications, Formally Choice One Communications April 2001 - August 2004
One Communications, Formally Choice One Communications May 1998 - April 2001
Skills
Claim, Liability, Insurance, Health Insurance, Medicare, Employee Benefits, Liability Analysis, Property Damage, Casualty, Homeowners, Subrogation, Property Claims, Licensed Property &..., Risk Management, Process Improvement, Legal Liability, Commercial Lines, Marine Insurance
Education
Western Michigan University 1994 — 1998
Bachelor of Science, Political Science
Davenport University 2012 — 2014
Spectrum Health February 2015 - Present
Spectrum Health April 2013 - February 2015
American Electric Power January 2013 - March 2013
Farmers Insurance August 2011 - January 2013
Amway November 2006 - August 2011
Andrews Hooper & Pavlik P.L.C. September 2004 - November 2006
Skills
Information Assurance, Network Security, Firewalls, Computer Forensics, Internal Audit, Risk Assessment, Data Security, Risk Management, PCI DSS, Intrusion Detection, Information Technology, Security Controls, Project Management, Incident Responce, Infrastructure Security, Risk Analytics, Data Privacy, Security Policy, Information Security, Penetration Testing, Vulnerability Management, Business Continuity, Computer Security, CISSP, Security, Vulnerability Assessment, Disaster Recovery, IT Audit, Incident Response
Education
Walsh College 2006 — 2008
Masters of Science, Information Assurance
Davenport University 2000 — 2003
Bachelor of Applied Science, Network Engineer MCSE/Cisco
Farmers Insurance April 2015 - Present
The Remington Suite Hotel and Spa January 2013 - September 2014
Myanmar Training Center, East-West Ministries, International January 2007 - January 2013
Hubei University of Technology, Business College August 2011 - June 2012
Skills
Higher Education, Event Planning, Student Affairs, Public Speaking, Teaching, Student Development, Research, Staff Development, Event Management, Adult Education, Community Outreach, Microsoft Office
Education
University of North Texas 1994 — 2001
Doctor of Education (Ed.D.), Higher Education/Higher Education Administration
Dallas Theological Seminary 1980 — 1984
Master of Theology, Christian Education
Farmers Insurance January 2013 - Present
Farmers Insurance September 2010 - December 2012
Farmers Insurance March 2008 - August 2010
Farmers Insurance 2003 - 2008
Farmers Insurance 2001 - 2002
Spartan Insurance Solutions 1996 - 2001
State Farm 1993 - 1995
Skills
Litigation Management, Claims Management, Job Coaching, Business Analysis, Behavioral Interviewing, Auto Claims, Organizational..., Leadership, Leadership Development, Insurance, Casualty, Personal Injury, Claim, Subrogation, Liability, Litigation, Casualty Insurance, Property, General Insurance, Property & Casualty..., Commercial Insurance, Legal Liability, Professional Liability, Property
Education
Dallas Theological Seminary 1998 — 1999
Lamar University 1988 — 1992
Bachelor of Science (B.S.), Economics
Farmers Insurance Group of Companies October 2012 - Present
Farmers Insurance June 2011 - October 2012
Skills
Microsoft Office, Customer Service, Leadership, Insurance, Microsoft Word, PowerPoint, Microsoft Excel
Education
Grand Valley State University 2007 — 2012
Bachelor's degree, Finance, General
Davenport University
Farmers Insurance October 2008 - Present
Taylor Freezer of Michigan December 2004 - October 2008
Various February 1999 - November 2004
Skills
Selling, Closing Skills, Cold Calling, Marketing Communications, Database Management, Customer Service, Insurance
Education
Davenport University
Bachelor of Business Administration, Marketing Major
Amway February 2014 - Present
Amway November 2013 - February 2014
Amway February 2012 - November 2013
Farmers Insurance March 2010 - August 2011
Fifth Third Bank September 2007 - July 2009
Amway Global February 2006 - February 2007
Skills
Bilingual-Spanish, Customer Service, Database Management, Call Center, Customer Satisfaction, Lotus Notes, Access, Data Entry, Database Administration, Outlook, Insurance, Microsoft Office, Software Documentation, Microsoft Excel, Troubleshooting, Technical Support, Visio, File Management, XP, Sales, Windows, Microsoft Word, Teamwork, Networking, Oracle, Network Administration, Inventory Management, Computer Hardware, SQL, HTML, HTML 5, Web Development, Webmaster Services, System Administration, Spanish
Education
Davenport University 2013 — 2015
Master of Science (MS), Technology Management
Davenport University 2009 — 2013
Bachelor of Science (BS), Computer Information Systems - Database Management
Grand Rapids Community College 2006 — 2008
Computer Applications
Farmers Insurance October 2008 - Present
Farmers Insurance & Financial Services February 2007 - Present
Skills
Property & Casualty..., Term Life Insurance, Casualty, Life Insurance, General Insurance, Commercial Lines, Insurance, Whole Life, Health Insurance
Education
Cypress College
Farmers Insurance August 2013 - Present
Farmers Insurance - Grand Rapids June 2011 - July 2013
Farmers Insurance June 2011 - 2012
Foremost/Farmers Insurance February 1998 - June 2011
Skills
Talent Acquisition, College Recruiting, Employee Relations, Benefits Administration, Recruiting, Workers Compensation, Insurance, Employee Benefits, Applicant Tracking..., Onboarding, Resume Writing, Human Resources, Leadership Development, Workforce Planning, Coaching
Education
Davenport University 1997 — 2001
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Farmers Insurance November 2014 - Present
Farmers Insurance October 2014 - November 2014
Farmers Insurance October 2011 - October 2014
Skills
Adult Learning Theory, Training & Development, Auto Claims, Coaching & Mentoring, Claim, Liability, Training, Claims Handling, Leadership, Insurance, Commercial Insurance, Claims Management, Property & Casualty..., General Insurance
Education
Michigan State University 2005 — 2011
Bachelor of Arts (BA), Economics, Criminal Justice
Davenport University 2013 — 2016
Master of Business Administration (M.B.A.), Strategic Management, (4.0/4.0 GPA)
Rainbow International August 2015 - September 2015
New Horizons Computer Learning Centers December 2013 - April 2015
Farmers Insurance December 2012 - December 2013
Skills
Customer-focused Service, Microsoft Office, Microsoft CRM, Customer Service, Interpersonal..., Team Building, Problem Solver, Prioritize Workload, Time Management, Business Management, Event Planning, Relationship Management
Education
Davenport University 2013 — 2016
Bachelor’s Degree, Business Administration and Management, General
Enterprise Rent-A-Car September 2012 - Present
Farmers Insurance August 2011 - January 2012
Assurance Engineering, Inc. May 2009 - October 2009
Skills
Customer Service, Microsoft Word, Microsoft Excel, Data Entry, Fax, Filing, Insurance, Customer Satisfaction, Customer Retention, Microsoft Office, Sales, Inventory Management, PowerPoint, Telephone Skills, Administrative..., Account Management, Dispute Resolution, Contract Negotiation, Software Documentation
Education
The University of Texas at Dallas - School of Management 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration
Dallas County Community College 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Business, Spanish
Farmers Insurance March 2015 - Present
Van Andel Institute March 2014 - March 2015
Metro Health March 2013 - March 2014
Metro Health April 2012 - March 2013
Bethany Christian Services August 2011 - October 2011
Skills
Epic Systems, EMR, HIPAA, Medical Terminology, Data Entry, Microsoft Office, OnBase, Customer Satisfaction, Organizational..., Patient Education, Medical Records, Product Ordering, Leadership, Teamwork, Meet Deadlines, Multi Tasking, Healthcare Management, Telephone Skills, Public Speaking, Customer Service, Management, Healthcare
Education
Grand Valley State University 2015 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Davenport University 2009 — 2011
Bachelor of Science (BS), Medical Case Management
Farmers Insurance January 2015 - Present
Fifth Third Bank July 2013 - December 2014
Bank of America January 2012 - July 2013
Education
Davenport University 2008 — 2013
Bachelor of Business Administration (BBA), Finance - Financial Planning Specialty
East Kentwod High School 2004 — 2008
M&K Truck Centers April 2014 - Present
Farmers Insurance 2010 - 2014
Airway Oxygen, Inc. March 2007 - March 2010
Skills
Sales, Leases, New Business Development, Trucking, Account Management, B2B
Education
Davenport University
UnitedHealth Group March 2013 - Present
Farmers Insurance June 2011 - January 2013
Universal North America August 2010 - June 2012
CGI April 2008 - August 2010
SANTA FE INSURANCE November 2006 - April 2008
Education
Dallas Baptist University 2010 — 2012
MBA, Finance
The University of Texas at Arlington
B.A, Communication
Farmers Insurance 2010 - 2015
Celebration! Cinema November 2001 - April 2010
Skills
Management, Customer Service, Customer Satisfaction, Process Improvement, Leadership, Operations Management, Training, Team Building, Insurance, Time Management, Event Planning
Education
Davenport University 2010 — 2013
Bachelor’s Degree, Business Administration and Management
Farmers Insurance October 2010 - Present
Foremost Insurance August 2007 - October 2010
Foremost Insurance July 1998 - August 2007
Skills
Market Analysis, Brand Management, Product Management, Insurance, Sales, General Insurance, Talent Management, Property & Casualty..., Team Management, Competitive Analysis, Leadership, Strategy, Underwriting, Pricing, Analysis, Marketing, Casualty
Education
Davenport University 1994 — 1997
BA, Marketing
Farmers Insurance December 2014 - Present
South African Police Service (SAPS) December 1989 - June 1993
Skills
Business Planning, Marketing Management, New Business Development, Leadership, Strategy, Marketing Communications, Project Planning, Coaching, Team Building, Team Leadership, Strategic Planning, Management, Sales Management, Business Development, Sales, Nonprofits, Leadership Development, Fundraising, Public Speaking, Marketing, Social Media, Customer Service, Social Networking
Education
University of Johannesburg 1986 — 1990
Bachelor's Degree, Clinical Psychology
Damelin
Marketing and sales, School of Business
Stellenbosch University/Universiteit Stellenbosch
Master of Philosophy (MPhil), Theology/Theological Studies
Farmers Insurance Group of Companies September 2015 - Present
Farmers Insurance Group of Companies February 2014 - August 2015
Davenport University August 2008 - May 2014
Farmers Insurance March 2012 - February 2014
Davenport University August 2005 - March 2012
Paychex December 2004 - August 2005
Skills
Webinars, Training & Development, Training Delivery, E-Learning, Educational Technology, Employee Training, Staff Development, Training, Learning Management..., Higher Education, Career Development, Leadership, Resume Writing, Leadership Development, Adult Education, Workshop Facilitation, Instructional Design, Curriculum Development, Management, Teaching, Distance Learning, Student Affairs, Team Building, Strategy, Courses, Program Development, Coaching, Admissions, Personnel Management, Faculty Development, Organizational..., Curriculum Design, Career Counseling, Blended Learning, Public Speaking, Learning Management, Needs Analysis, Instructor-led Training, Marketing, Instructional Technology, Conflict Resolution, Onboarding, Captivate, Student Development, Academic Advising, Enrollment Management, Performance Improvement, Job Search Strategies, Organizational...
Education
Davenport University 2006 — 2008
MBA, Human Resources
Western Michigan University 1999 — 2003
Bachelor of Arts (B.A.), Organizational Communication, Cum Laude
Farmers Insurance November 2010 - Present
Smith & Company, Inc January 2005 - November 2010
Charlotte Russe August 2004 - January 2005
Thornapple River Nursery April 2004 - August 2004
Belding Area School August 2003 - May 2004
Skills
Customer Service
Education
Davenport University 2013 — 2016
Master of Business Administration (MBA), Human Resources Management and Services
Davenport University 2005 — 2010
Bachelors, Business Administration/Marketing
Farmers Insurance 2012 - Present
Wild Bills 2010 - 2012
Babes Sports Bar 2009 - 2011
Oak City 2009 - 2011
Skills
Security, Property & Casualty..., Umbrella Insurance, Commercial Insurance, Term Life Insurance, Casualty, Life Insurance, Homeowners, General Insurance, Insurance, Legal Liability, Liability, Whole Life, Commercial Lines, Renters, Customer Service, Casualty Insurance, Sales, Health Insurance
Education
Dakota County Technical College 2009 — 2011
Associate's Degree, Supervisory Management
Kevin Kott Insurance Agency April 2015 - Present
Farmers Insurance January 2015 - Present
Farmers Insurance May 2014 - December 2014
PPS PARKING & TRANSPORTATION, INC. September 2011 - December 2014
Skills
Microsoft Office, Teamwork, Microsoft Word, Operations Management, Customer Service, Social Networking, Leadership, Sales, PowerPoint, Marketing, Microsoft Excel, Strategic Planning, Social Media, Account Management, Event Management, Team Building, Management, Research, Insurance, New Business Development, Facebook, Small Business, Public Speaking
Education
Cypress College
Associate of Arts (AA), Business Administration, Management and Operations
Farmers Insurance June 2015 - Present
ABC Warehouse August 1997 - Present
Skills
Sales, Customer Service, Retail, Inventory Control, Merchandising, Inventory Management, Loss Prevention, Microsoft Excel, Leadership, Management, Car electronic devices, Teaching, Electrical..., Employee Relations, Human Resources, Employee Training, Employment Law, Sales Management, Change Management, Microsoft Office, Employee Management, Employment Contracts, Employment Practices..., Public Speaking, Microsoft Word, Training, Team Building
Education
Davenport University 2011 — 2016
Associate's degree, Human Resources Management/Personnel Administration, General, 3.7
Farmers Insurance May 2015 - Present
State of Michigan June 2012 - February 2015
Davenport University November 2008 - April 2011
Skills
Leadership, Management, Eligibility, Social Services, Leadership Development, Project Management, Multi-task & Handle..., Comminution, Microsoft Word, Microsoft Excel, Customer Service, Policy, Event Planning, Research, Nonprofits
Education
Davenport University 2007 — 2011
Bachelor of Business Administration in Management, Entrepreneurship and Global Project Management, 3.71
Ford Motor Company January 2015 - Present
WiSeMAN Research lab @ University of Michigan-Dearborn January 2015 - June 2015
ESG Automotive July 2014 - October 2014
Taylor Academy for Aviation and Aerospace January 2013 - May 2014
University of Michigan 2014 - 2014
Farmers Insurance May 2010 - December 2013
Skills
C++, Java, JavaScript, HTML, Microsoft Office, CSS, PHP, Databases, SQL, Microsoft Excel, C#, Oracle, MySQL, Eclipse, XNA, Research, Lisp, CLIPS, AutoCAD, C, Wireless Sensor Networks
Education
University of Michigan-Dearborn 2014 — 2016
Master's degree, Computer and Information Sciences, General
University of Michigan 2010 — 2013
Bachelor's of science in Engineering, Computer Software Engineering, With Distinction
Davenport University 2006 — 2007
Federal Reserve Bank of Chicago January 2013 - Present
BigMachines (Oracle) July 2012 - January 2013
BigMachines (Oracle) December 2011 - July 2012
Farmers Insurance May 2010 - November 2011
Farmers Insurance July 2007 - April 2010
Skills
Analysis, Business Analysis, Requirements Analysis, Visio, SQL, Requirements Gathering, Business Process, HTML, Software Documentation, CSS, SDLC, Web Development, SharePoint, Software Project..., Salesforce.com, JavaScript, Network Security, Project Planning, Web Services, Project Management, Process Improvement, Business Process..., Troubleshooting, Excel, Visual Basic, Word, XML, Siebel, Pega PRPC, C#, Access, Mac OS X, Integration, Software Implementation, SaaS, Software Development, SOAP, Training, Atlassian JIRA, User Experience, Agile & Waterfall..., User Acceptance Testing, Testing, Quality Assurance, Business Requirements, Systems Analysis, Databases, Enterprise Software
Education
Davenport University 2005 — 2007
Bachelor's of Applied Science, Network Security
West Shore Community College 2003 — 2005
Farmers Insurance June 2014 - Present
Bank Of America July 2012 - June 2014
Chase January 2011 - July 2012
HSBC 2006 - 2009
Skills
Mortgage Lending, Loans, Credit, Mortgage Banking, Loan Origination, Refinance, Banking, Credit Analysis, FHA, Residential Mortgages, Consumer Lending, Commercial Lending, Insurance
Education
Dallas Baptist University 2010 — 2015
Bachelor's in Business Studies (B.B.S), Business Administration
Travelers July 2014 - Present
Farmers Insurance May 2013 - June 2014
Farmers Insurance April 2012 - May 2013
The Hanover Insurance Group May 2011 - April 2012
Bank of America October 2009 - April 2011
Skills
Underwriting, Professional Liability, Customer Service, New Business Development, Cross Selling, Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Liability, Risk Management, Legal Liability
Education
Davenport University 2012 — 2016
Grand Valley State University
Modernistic Cleaning and Restoration July 2014 - Present
Farmers Insurance October 2013 - June 2014
Farmers Insurance January 2013 - October 2013
Brouwer Bros Steamatic July 2010 - January 2013
Holland Chamber of Commerce January 2010 - April 2010
Brouwer Bros Steamatic May 2003 - August 2009
Idaho Fish & Game May 2008 - August 2008
Skills
Mold Remediation, Deodorization, Water Damage, Restoration, Mold, Marketing, Sales, Customer Service, Insurance, Public Speaking, Carpet Cleaning, Marketing Strategy, Account Management, New Business Development, Social Media, Fire Management, Management, Facebook, Property Damage, Training, Leadership
Education
Hope College 2006 — 2008
Davenport University 2008 — 2010
BBA, Management
K12 July 2014 - Present
Farmers Insurance November 2013 - July 2014
Corinthian Colleges/Everest College May 2009 - October 2011
Career Education Corporation October 2008 - May 2009
Jurupa Valley and Corona Norco Unified School March 2007 - October 2008
Career Education Corporation/Brooks College April 1999 - March 2005
Jammin' Custom Apparel July 1998 - March 1999
Enterprise Rent-A-Car August 1996 - July 1998
Skills
Leadership, Problem Resolution, Public Speaking, Interpersonal..., Strategic Planning, Consultative Sales, Marketing, Classroom Management, Student Recruiting, Management
Education
University of Oklahoma 1993 — 1996
B.A., Sociology
Cypress College 1991 — 1993
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Own Graphic Design Studio January 1978 - Present
3D Printer Institute December 2013 - Present
Rapid Prototyping LLC December 2013 - Present
Farmers Insurance March 2011 - September 2012
Hispanic Center of West Michigan January 2009 - January 2010
Voices for Health January 2009 - January 2010
Interpreter Network January 2008 - January 2010
CTB McGraw Hill January 2002 - January 2008
Kent County Democratic Party 2008 - 2008
Laser Alignment January 1990 - January 2001
Skills
Web Design, Wordpress, CSS, Dreamweaver, Adobe Creative Suite, Graphics, HTML, Microsoft Office, Photoshop, Social Media, Graphic Design, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Website Development, Web Development, Social Media Marketing, Public Speaking
Education
Davenport University 1989 — 1990
Diploma, Computer/Information Technology Administration and Management
University of Mexico 1971 — 1975
Bachelor's degree, Information Technology
Farmers Insurance September 2015 - Present
Vanguard Fire & Security Systems, Inc. July 2015 - September 2015
New Look Painting April 2014 - July 2015
Cannon Painting April 2010 - April 2014
Major League Painting January 2007 - April 2010
Nieboer Painting July 1997 - January 2007
Skills
Homeland Security
Education
Davenport University
Bachelor of Science, Biometric Security
Farmers Insurance June 2014 - Present
Christian Financial Credit Union June 2013 - September 2013
Skills
Analytical Skills, Financial Analysis, Financial Reporting, Budgets, Communication, Dedication to work, Time Management, Teamwork, Interpersonal Skill, Microsoft Excel, Microsoft Word, Microsoft Office
Education
Davenport University 2012 — 2014
Bachelor's Degree, Finance, 3.88/4.0
Mobile Medical Response July 2015 - Present
Regional EMS May 2015 - July 2015
Regional EMS February 2015 - May 2015
Teachout Security Svc November 2014 - February 2015
Barthel & Van Fleteren, CPAs May 2014 - October 2014
The Auls Group Inc April 2013 - May 2014
TruGreen March 2013 - April 2013
Farmers Insurance June 2012 - February 2013
MIE Financial Services 2011 - 2012
Skills
CPR Certified, EMS, Emergency Services, Ambulance, EMT, NREMT
Education
Mobile Medical Response 2015 — 2015
Certificate, Emergency Medical Technology/Technician (EMT Basic)
Davenport University 2009 — 2012
Associate's degree, Finance, General
Union Pacific Distribution Services May 2014 - Present
Farm Credit Services of America January 2012 - May 2014
Diversified Financial Services, LLC March 2011 - January 2012
Masterpiece Design May 2010 - August 2010
Farmer's Insurance January 2010 - May 2010
Yard Market April 2009 - September 2009
Omaha Steaks May 2007 - August 2007
Skills
Leadership, Finance, Team Building, Accounts Receivable, Microsoft Excel, Customer Service, Analysis, Insurance, Microsoft Office, PowerPoint
Education
University of Nebraska at Omaha (UNO) 2008 — 2010
Bachelor of Science, Business Administration; Management
Dana College 2006 — 2008
Business Administration
Midlothian Insurance Agency July 2006 - Present
Nationwide Insurance July 2005 - July 2006
Farmers Insurance July 2003 - July 2005
AAA Texas July 2001 - July 2002
Unitrin Specialty February 1999 - July 2002
Unistar Insurance 1997 - 1999
Swiss Avenue Bank 1996 - 1998
Texas Federal Credit Union 1992 - 1996
Skills
Sales Management, Sales, Workers Compensation, Property & Casualty..., Insurance, Umbrella Insurance, Commercial Lines, Small Business, Commercial Vehicle, Casualty, Commercial Insurance, Underwriting, General Insurance
Education
University of Phoenix 2002 — 2004
Bachelors, Marketing
Dallas County Community College 1993 — 1995
Associates, Business
Farmers Insurance June 1983 - Present
Farmers Insurance June 2007 - July 2013
Farmers Insurance December 2007 - July 2010
Farmers Insurance June 1999 - December 2007
Skills
Employee Training, Insurance, Instructional Design, Property & Casualty..., Customer Service, Underwriting, Training, Coaching, Business Process Mapping, E-Learning, Onboarding, Instructor-led Training, Management, Information Design, Workers Compensation, Training Delivery, Needs Analysis, Team Building
Education
Davenport University 2007 — 2016
in progress, Business Professional Studies
Kendall School of Design 1975 — 1978
Certificate in Interior Design
Hastings Mutual Insurance Company June 2012 - Present
Auto-Owners Insurance April 2009 - June 2012
CSC June 2007 - January 2009
CSC October 2004 - June 2007
Farmers Insurance September 2000 - September 2004
IBM Global Services January 1992 - September 2000
IBM Corporation January 1992 - September 2000
Foremost Insurance March 1983 - January 1992
Skills
SDLC, Insurance, Business Analysis, Process Improvement, DB2, Vendor Management, COBOL, MS Project, Requirements Analysis, Visio, JCL, Software Documentation, Microsoft Office, SQL, PMO, Risk Management, IT Management, Business Process..., Integration, Change Management, Microsoft Project
Education
AICPCU 2009 — 2011
Insurance and Management
Dale Carnegie Course 2009 — 2010
Ferris State University 1977 — 1980
Associates, Information Technology
Davenport University
Farmers Insurance August 2011 - Present
Famers Insurance February 2009 - August 2011
Farmers Insurance November 2005 - February 2009
USAA 2001 - 2005
Education
D'Youville College
Farmers Insurance July 2014 - Present
Patton & Ryan LLC March 2014 - June 2014
Hepler Broom May 2005 - February 2014
Garretson & Santora 2004 - 2005
Skills
Civil Litigation, Personal Injury, Torts, Commercial Litigation, Trials, Medical Malpractice, Legal Writing, Mediation, Depositions, Wrongful Death, Liability, Pleadings, Claim, Motions, Insurance, Professional Liability, Dispute, Legal Liability, Defense
Education
DePaul University College of Law 1999 — 2001
Doctor of Law (J.D.), Law
Dallas Baptist University 1992 — 1996
Master of Arts (M.A.), Ancient Near Eastern and Biblical Languages, Literatures, and Linguistics
Dallas Baptist University 1992 — 1993
B.A., Biblical Studies
Farmers Insurance November 2006 - Present
Education
Davenport University 2002 — 2005
Farmers Insurance StudentDakota State University2010 - 2011
Education
Dakota State University
University of Minnesota-Twin Cities
Steelcase June 2015 - Present
Farmers Insurance July 2013 - June 2015
Farmers Insurance January 2007 - July 2013
Skills
Sales Management, Insurance, Organizational..., Leadership Development, Customer Service, Performance Management, Team Building, E-Learning, Property & Casualty..., Research, Sales, Instructional Design, Coaching, Training, Employee Benefits, Public Speaking, Strategic Planning, Presentations, Management, Workers Compensation, Teamwork, Employee Training, Recruiting, Captivate, Needs Analysis, Leadership, Career Development, Staff Development, Resume Writing, Articulate Suite
Education
Davenport University 2010 — 2012
Master of Business Administration (MBA), Executive MBA
Davenport University 2003 — 2007
BBA, Marketing
Belding High School 1999 — 2003
WorldPay June 2013 - January 2014
Farmers Insurance February 2013 - June 2013
Schmeichel Agency February 2012 - February 2013
K-Designers August 2011 - October 2011
USA Mobility December 2005 - August 2011
Skills
Account Management, Leadership, Telecommunications, Direct Sales, Solution Selling, Selling, New Business Development, Sales Management, Wireless, Cold Calling, Sales, Project Management, Strategic Planning, Team Building, Customer Service
Education
Minnesota State University, Mankato 2014 — 2016
Bachelor's degree, Major Computer Information Technology & Minor Business Administration
Dakota County Technical College 2014 — 2014
Information Technology
Minnesota State University, Mankato 1998 — 2000
Farmers Insurance OwnerAllan Grant & Associates Inc.July 2003 - December 2007
Education
Dallas Baptist University 1991 — 1993
BA, Public Administration
The University of Texas at Arlington 1986 — 1989
GPISD
Farmers Insurance August 2004 - Present
Education
Dakota Wesleyan University 2000 — 2004
Bachelor of Arts, Criminal Justice and Business
Tastefully Simple 2008 - Present
Farmers Insurance April 2000 - Present
Education
Davenport University
Bachelor's, Accounting & Internal Auditing
Tidel Engineering September 2014 - Present
Tidel Engineering April 2013 - September 2014
Buena Vista Turf January 2010 - April 2013
Farmers Insurance February 2006 - September 2009
Farmers Insurance October 2004 - February 2006
GEICO August 2002 - August 2004
Skills
Management, Sales, Customer Satisfaction, Sales Management, CRM, Team Building, Call Centers, Account Management, Customer Retention, Teamwork, Direct Sales, Underwriting, Property & Casualty..., Product Development, B2B, Team Leadership, Customer Acquisition, Forecasting, Sales Presentations, Property Management, Investment Properties, Credit, Program Management, Pricing, Accounting, Sales Operations, Contact Centers, Procurement, Collections, Fleet Operations, Billing Process, Six Sigma, Recruiting, Verint
Education
Dallas County Community College 2002 — 2004
Associates Degree, Business Administration
Spectrum Health March 2014 - Present
Davenport University August 2006 - Present
Weerd Designs February 2004 - Present
Gordon Food Service September 2012 - March 2014
Farmers Insurance April 2008 - September 2012
All Seasons RV August 2006 - April 2008
Infiniron LLC March 2005 - January 2006
US Army July 1999 - January 2003
Skills
ASP, CSS, HTML, Visual Basic, VB.NET, JavaScript, Database Administration, VBScript, Web Site Production, XHTML, SQL, .NET, Windows, C#, Oracle 9i, AJAX, jQuery, Windows Vista, Flash, Windows 2000, Agile Methodologies, Agile Project Management, Oracle, PHP, HTML 5, Photoshop, Web Design, Teaching, Curriculum Development, Classroom Management, Access, Dreamweaver, Web Development, HTML5
Education
Davenport University 2010 — 2014
MSIA, Masters of Information Assurance
Davenport University 2003 — 2005
BA, Ecommerce Web Design
Davenport University 2003 — 2005
ABA, Web Development
Farmers Insurance April 2012 - Present
Farmers Financial Services March 2012 - Present
Grand Haven Farmers Insurance 2012 - 2015
Grand Haven Farmers Insurance 2012 - 2015
Skills
Retirement Planning, Series 7, Wealth Management, Mutual Funds, Investments, Retirement, Series 63, Portfolio Management, Asset Allocation, Securities, Asset Managment
Education
Davenport University
Grand Valley State University
Farmers Insurance May 2005 - Present
Northwest Airlines May 1985 - May 2007
Skills
Insurance, Small Business, Sales, Term Life Insurance, Long-term Care, Homeowners, Life Insurance, Commercial Insurance, Fixed Annuities, Property & Casualty..., Disability Insurance, Renters, Whole Life, Health Insurance, Umbrella Insurance, Customer Service
Education
Dakota County Technical College
Rosemount
CSAA Insurance Group May 2014 - Present
CSAA Insurance Group April 2010 - May 2014
Farmers Insurance March 2009 - April 2010
Home Depot January 2008 - February 2009
ETI Professionals Inc September 2006 - December 2007
Satyam Computer services Limited June 2004 - December 2005
Skills
Unix, Leadership, Disaster Recovery, AIX, SDLC, SQL, ITIL, Linux, System Administration, Problem Solving, Unix Shell Scripting, Servers, Security, VMware, Virtualization, Project Management, Solaris
Education
Dakota State University 2006 — 2007
MSIS, Information Technology
Osmania University
Bachelor of Engineering
Farmers Insurance March 2012 - Present
Education
Davenport University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Orkin Pest Control May 2014 - Present
Farmers Insurance June 2013 - May 2014
Huntington National Bank March 2012 - May 2013
Best Buy Grandville September 2010 - March 2012
Classic Stereo and Video May 2008 - August 2009
Skills
Banking, Customer Satisfaction, Retail Banking, Microsoft Office, Account Management, CRM, Vendor Management, Customer Experience, Sales Management, Leadership, Team Leadership, Team Management
Education
Davenport University 2009 — 2011
Bachelor's degree, Marketing
Farmers Insurance February 2012 - Present
Farmers Insurance Group of Companies March 2010 - February 2012
Farmers Insurance June 2008 - February 2010
RT Management September 2000 - January 2008
Education
Davenport University 2007 — 2009
BBA, Professional Studies
Allstate December 2011 - Present
Convergys August 2011 - December 2011
Farmers Insurance 2000 - 2011
foremost insurance 2000 - 2011
pizza hut 1991 - 1999
Skills
Asset Protection
Education
Davenport University 2007 — 2011
BBA, MBA, Post Grad Cert, Bus Mgmt, Strategic Mgmt, HRM
Los Lunas High School
Priority Health March 2012 - Present
Heart of the City Health May 2011 - August 2012
Farmers Insurance October 2006 - May 2011
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing
Education
Davenport University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Grand Rapids Community College 2009 — 2010
Associate's degree, Computer and Information Systems Security/Information Assurance
Farmers Insurance September 2007 - Present
LB INC 2004 - 2007
Skills
CPCU, Insurance Background, Underwriting, Commercial Insurance, Liability, Legal Liability, Umbrella Insurance, General Insurance, Casualty, Commercial Lines, Claim, Professional Liability, Brokers, Reinsurance, Inland Marine, Life Insurance, Workers Compensation, Property & Casualty...
Education
Davenport University 1995 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Western Michigan University 1986 — 1988
Accounting
East Kentwood High School 1981 — 1984
Diploma, College Prep
Farmers Insurance 2007 - Present
Farmers Insurance 2007 - 2008
Farmers Insurance 2003 - 2007
Farmers Insurance July 2002 - 2003
Education
Dartmouth College 1997 — 2002
Bachelor of Arts (B.A.), Economics, Cum Laude
Oklahoma School of Science and Mathematics
Farmer's Insurance July 2015 - Present
Grand Rapids Ophthalmology July 2013 - July 2015
Interim HealthCare October 2011 - October 2012
Hope Network June 2011 - October 2011
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Time Management, Teamwork, Organization Skills, Communication, Adaptive Learning, Office Administration, Shipping & Receiving, Product Ordering, Task Driven, Analytical Skills, Research Skills, Computer-literate..., Flexibility Training, Multi-tasking, Interpersonal Skills, Leadership, Reasoning Skills, Problem Solving, Honesty, Integrity, Self-Motivated, Professionalism, Healthcare, Data Entry, Telephone Skills
Education
Davenport University 2015 — 2018
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Grand Rapids Community College 2009 — 2013
Associate of Arts (A.A.), Art/Art Studies, General
Fontana Insurance June 2010 - Present
Humana February 2006 - June 2010
Aflac September 2005 - February 2006
Farmers Insurance November 2004 - August 2005
Ringgold First Baptist August 1996 - May 2003
Plantronics March 1979 - November 1991
Education
Dalton State College 1996 — 1997
Associate of Science (AS), Early Childhood Education and Teaching
Georgia Northwestern Technical College 1991 — 1992
Certified Nursing Assistant
Dalton State College 1977 — 1979
Business Administration and Management, General
Anderson Insurance Agency February 2014 - Present
Freelancer 1993 - Present
ISD 196 January 2005 - May 2007
Farmers Insurance March 2003 - March 2004
Skills
Interpreting, Translation, Technical Translation, Marketing, Copywriting, Multilingual, Legal Translation, Foreign Languages, Proofreading, Team Building, Editing, Volunteer Management, Customer Service, Insurance, Sales, Teaching, Research, Nonprofits, Public Speaking, Social Media, Leadership
Education
Dakota County Technical College 2008 — 2010
Associate's degree
Kaplan School 2003 — 2004
Certificate
Pyatigorsk State Linguistic University (PSLU) 1991 — 1996
Master's degree
Farmers Insurance January 2015 - Present
Farmers Insurance 2010 - Present
Farmers Insurance 2009 - 2010
Farmers Insurance 2006 - 2009
Foremost Insurance 2003 - 2006
Foremost Insurance 1999 - 2003
Foremost Insurance 1996 - 1999
Skills
Goal Oriented, Management, Motivated self-starter, Highly detail oriented, Organization, Insurance Claims, Highly experienced with..., Work well independently..., Proficient in numerous...
Education
Davenport University
Bachelor of Applied Science (BASc), Information Security
Grand Rapids Community College
Associate of Arts
Farmers Insurance May 2011 - Present
Farmers Eastern Market Operations - Expansion 2011 - Present
Education
Davenport University
2 year, Business Administration and Management, General
Farmers Insurance June 2012 - Present
Hastings Mutual Insurance Company September 1993 - June 2012
Skills
Casualty Insurance, Liability, Commercial Insurance, Insurance, Property & Casualty...
Education
Davenport University
Associate's Degree
Thornapple Kellogg High School