Faulkner Automotive Group
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Faulkner Automotive Group Employees
Faulkner Automotive Group 2008 - 2015
Care Capital Management 2007 - 2008
Holiday Inn & Conference Center 2001 - 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Accounts Payable, Financial Accounting, Accounts Receivable, Account Reconciliation
Education
University of Phoenix 2007 — 2015
Associate's degree, Business Management
Faulkner Automotive Group January 2011 - Present
Education
Penn State University
Ebersole Inc July 2014 - Present
Ladd-Hanford Auto Group February 2009 - July 2014
Victory VW/Mitsubishi February 2008 - February 2009
Faulkner Automotive Group November 1999 - February 2008
Faulkner Automotive Group October 1992 - November 1999
Skills
Automotive, Warranty, Customer Satisfaction, Customer Service, Customer Relations, Automobile, Vehicles, Automotive Aftermarket, Dealers, Sales, Automotive Repair, Customer Retention, Parts, Dealer Management, ASE Certified, Tires
Education
Harrisburg Area Community College 1989 — 1991
Associate, GM Automotive Service Education Program
Central Dauphin East 1985 — 1988
High School
Hampton Inn Harrisburg East March 2015 - Present
Faulkner Automotive Group July 2014 - Present
Days Inn Hershey March 2010 - February 2012
N.T. Management October 2008 - June 2009
Hampton Inn Harrisburg East April 2006 - October 2008
Sleep Inn Carlisle/Comfort Inn Pine Grove/Days Inn Hershey November 2004 - April 2006
Four Points by Sheraton Harrisburg October 2003 - August 2004
Comfort Inn Capital City October 2000 - October 2003
Skills
Sales, Training, Management, Leadership, Microsoft Office, Microsoft Word, Research, Outlook, Windows, Customer Satisfaction, Customer Service, Event Management, Marketing
Education
Johnson & Wales University 1986 — 1990
Hospitality Management, Hotel, Motel, and Restaurant Management
Faulkner Automotive Group 2013 - Present
Ciocca Hyundai August 2011 - July 2013
Faulkner Automotive Group 2007 - 2012
Ciocca Honda April 2011 - August 2011
Ciocca Honda 2008 - 2011
Faulkner Ciocca Chevrolet 2007 - 2008
Faulkner Ciocca Volkswagen 2007 - 2007
Skills
Customer Satisfaction, Automotive, Negotiation, Leadership, Business Analysis, New Business Development, Sales Management, Sales, Goal Setting, Forecasting, Financial Reporting, Finance, Merchandising, Corporate Branding, Automotive Aftermarket, Vehicles, Automobile
Education
Miami University
Bachelors of Science, Computer Science
Ford / Market Source June 2011 - Present
GMAC/Ally January 2008 - February 2011
Faulkner Saturn of Trevose 1991 - 2008
Faulkner Automotive Group 1981 - 2008
Skills
Automotive, New Business Development, Retail, Negotiation, Customer Relations, Personnel Development, Customer Service, Personal Development, Sales Management, B2B, Customer Satisfaction, Team Building, Account Management, Product Development, Sales, Coaching, Automobile, Vehicles, Dealers, Customer Retention, Automotive Aftermarket, Forecasting, Selling, Sales Operations, Profit, Sales Presentations, Pricing, Cold Calling, Competitive Analysis, Parts, Market Planning, CRM, Inventory Management, Business Development, Business Planning, Direct Sales, Purchasing
Education
University of Cincinnati 1967 — 1971
BS Design, Industrial Design
Roberts Chevrolet August 2013 - Present
O'Reilly Buick-GMC February 2012 - June 2012
General Sales Cadillac December 2011 - February 2012
Faulkner Automotive Group August 2011 - December 2011
Thomas Chevrolet January 2011 - July 2011
Devon Hill BMW February 2007 - December 2010
Thomson Automotive May 2005 - January 2007
Brandywine Automotive Parts December 2004 - May 2005
Town Motors Chrysler February 2004 - November 2004
Skills
Customer Service, ASE Certified, Automotive Repair, Automotive Products, Automotive Parts, Automotive Aftermarket
Education
West Chester East High School 1995 — 1998
Diploma
Automotive Training Center
Certificate, Automotive Repair
Faulkner Automotive Group March 2014 - Present
Caesars Entertainment Corporation March 2011 - February 2014
AIMCO November 2010 - March 2011
American Campus Communities December 2009 - November 2010
MacAlpine, Carll & Company November 2009 - November 2010
Lena's Water Ice & Custard March 2009 - December 2009
Portfolio Associates April 2009 - April 2009
GfK Custom Research December 2008 - February 2009
Rutgers Camden School of Business 2009 - 2009
J. A. Tucker Company January 2008 - September 2008
Skills
Microsoft Excel, Access, Microsoft Word, PowerPoint, Microsoft Office, Outlook, Email Marketing, Training, Public Speaking, Analysis, Management, Program Management, Direct Marketing, Analytics, CRM
Education
Rutgers University – Camden 2004 — 2008
Bachelor of Sciences, Marketing
Clearview Regional High School 2000 — 2004
JM Family Enterprises, Inc. March 2015 - Present
Sun Motor Cars, Inc. June 2014 - Present
Liberty Mutual Insurance December 2011 - March 2014
Liberty Mutual Group April 2009 - December 2011
Liberty Mutual April 2009 - December 2011
Liberty Mutual Group April 2009 - December 2011
Brenner Nissan August 2008 - December 2008
Faulkner Pontiac Buick GMC Suzuki January 2007 - July 2008
Faulkner Automotive Group December 2003 - July 2008
Jeri L Hunnell January 2005 - May 2005
Skills
Sales, Life Insurance, Customer Service, Negotiation, Property & Casualty..., Selling, Term Life Insurance, Management, Training, Underwriting, Microsoft Excel, Leadership, Liability, Casualty, Process Improvement, Strategic Planning, Umbrella Insurance, Team Building, Insurance, Public Speaking, General Insurance
Education
The University of Akron 1989 — 1992
Business Administration - Accounting FINANCE AND BUSINESS
SWORHO MANAGEMENT INC DBA Title Boxing Club January 2012 - April 2014
Halcyon Consulting LLC February 2010 - January 2012
Faulkner Automotive Group March 2009 - April 2010
Princeton Information February 2008 - April 2008
Narrowstep, Inc August 2007 - October 2007
Fred Beans Auto Group May 2002 - August 2007
Genuity May 2000 - December 2001
TIBCO Finance Technology March 1999 - May 2000
AT&T October 1996 - August 1998
Skills
Consulting, Product Marketing, Product Management, Business Development, Relationship Management, Marketing Strategy, Analytics, Account Management, Competitive Analysis, New Business Development, Leadership, Start-ups, Strategy, Budgets, Marketing, Business Strategy, Enterprise Software, Management, Recruiting, Mergers & Acquisitions, Sales, Entrepreneurship, Strategic Planning, Public Relations, Strategic Partnerships, Lead Generation, Executive Management, Email Marketing, Salesforce.com
Education
Pace University - Lubin School of Business 1991 — 1993
Executive MBA, Business Administration and Management, General
Ithaca College 1976 — 1980
Bachelor of Science, Health Administration
Faulkner Automotive Group October 2012 - Present
Steven Willand Inc August 2007 - March 2012
LNP Engineering Plastics January 1992 - January 2007
Skills
Automotive, Sales Operations, Injection Molding, Plastics, Engineering, Sales, Dealers, Dealer Management, Parts, Profit, Customer Retention, Testing, Customer Satisfaction, Sales Process, B2B, Warranty, Musician, Commercial Power...
Education
Delaware County Community College
Business, Marketing and English.
Faulkner Automotive Group July 2014 - Present
Loaded Creative July 2013 - August 2013
Education
Penn State University 2011 — 2014
Bachelor of Arts (B.A.), Advertising
Millersville University of Pennsylvania 2010 — 2011
Faulkner Automotive Group May 2014 - Present
Yellow Bird Cafe August 2013 - May 2014
Messiah College February 2012 - May 2013
Messiah College May 2009 - May 2012
Messiah College May 2005 - October 2006
Skills
Sports Management, Athletics, Event Planning, Student Affairs, Sports, Public Speaking, Customer Service, Microsoft Office, Organization &..., Teamwork, Marketing, Sales, Event Management, Coaching, Social Networking, PowerPoint
Education
Messiah College 2009 — 2013
Bachelor's Degree, Sport Management
Messiah College 2009 — 2013
Bachelor's degree in Sport Management, Sport and Fitness Administration/Management
Brain Tarp Enterprises May 2014 - Present
Sun Motor Cars, Inc. 2013 - 2014
Faulkner Automotive Group April 2008 - August 2013
Donnelly Meglio Home Restorations January 2006 - March 2008
Skills
Automotive, Vehicles, Automobile, Inventory Management, Automotive Aftermarket, Continuous Improvement, Antiques, Automotive Repair, Home Repairs, Automotive Electronics, Woodworking, Carpentry, Maintenance & Repair
Education
HACC, Central Pennsylvania's Community College 2015 — 2016
Associate’s Degree, Business Administration and Management, General
Newport High School 1995 — 1999
Fusion Employer Services, LLC April 2011 - Present
Charming Shoppes January 2011 - April 2011
Faulkner Automotive Group February 2009 - January 2011
Enterprise Rent-A-Car May 2005 - February 2009
Skills
401k, Program Implementation, Workers Compensation, Payroll Taxes, Workers' Compensation..., Workers Compensation..., Human Resources, Employee Relations, Employee Benefits, Employee Training, Account Management, Interviews, Interview Preparation
Education
Temple University - Fox School of Business and Management 2004 — 2009
Bachelor’s Degree, Human Resources Management and Services
Zurich North America September 2015 - Present
Sands Auto Group January 2013 - April 2015
Faulkner Automotive Group October 2011 - November 2012
Kelly Automotive Group September 2009 - September 2011
Education
Damen College 2002 — 2004
Masters, Physician Assistant
State University of New York College at Buffalo 1998 — 2001
Bachelor of Science (B.S.), Cell Biology and Anatomy
Glick Fire Equipment Co., Inc. September 2015 - Present
Brandywine Coachworks June 2002 - Present
Karmak Inc. May 2000 - June 2002
Faulkner Automotive Group April 1997 - May 2000
Skills
Management, Vehicles, Automobile, Automotive, Customer Satisfaction, Inventory Management, Automotive Aftermarket, Customer Service, Metal Fabrication, Customer Retention, Automotive Repair, Continuous Improvement, Parts, Team Building, Sales Management
Education
Thaddeus Stevens College of Technology 1994 — 1996
Associate's degree, Auto body repair and refinish
Oxford area high school 1990 — 1994
HS diploma
I car
Refinish tech - Pro Level 1, Automotive repair and refinishing
PAULS ELECTRONICS January 2003 - Present
H & R Auto Radio January 1997 - May 2003
Faulkner Automotive Group January 1992 - August 1997
Sears, Roebuck and Co. January 1992 - January 1997
Skills
Automotive Electronics, Automotive Parts, Customer Service, Sales Management, Automotive Repair, Window Film, Team Building, New Business Development, Automotive, Account Management, Retail, Automotive Aftermarket, Sales, Vehicles, Product Development, Automobile, Dealers, Selling, Parts, Automotive Engineering, Customer Retention, Customer Satisfaction, Fleet Management, Inventory Management, Negotiation, Powertrain, Profit, Purchasing, Sales Operations, Sales Process, Tires, Dealer Management
Education
Bucks County Community College 1992 — 1994
Associate's degree, BUISNESS
Lincoln Technical Institute-Philadelphia 1992 — 1994
Associate's degree, Automotive Engineering Technology/Technician
Faulkner Ciocca Souderton, Faulkner Ciocca Vw July 2011 - Present
Faulkner Automotive Group July 2011 - Present
Toyota May 2009 - July 2011
Toyota May 2009 - July 2011
Skills
Microsoft Excel, Customer Service, Inventory Management, Customer Satisfaction, Microsoft Office, PowerPoint, Accounts Receivable, Invoicing, Spreadsheets, QuickBooks, Data Entry, Microsoft Word, Process Scheduler, Process Improvement, Accounting, Sales Process
Education
Bucks County Community College 2003 — 2005
PENNRIDGE HIGH SCHOOL 1999 — 2003
DIPLOMA, GENERAL STUDIES
Northwestern Mutual August 2015 - Present
Second to None Fitness and Nutrition January 2011 - Present
Ricoh Americas Corporation September 2014 - August 2015
Faulkner Automotive Group February 2014 - April 2014
VIP Fitness January 2009 - January 2010
Skills
Sales, Training, Customer Service, Management, Personal Training, Business Development, Social Media, Fitness, Leadership, Customer Retention, Nutrition, Account Management, Microsoft Office, Event Planning, Sales Management, Solution Selling, Marketing, New Business Development, Team Building, Cold Calling, Sales Operations, Managed Print Services, Public Speaking, Time Management, Strategic Planning, Direct Sales, Microsoft Word, Social Networking, Life Insurance, Disability Insurance, Long-term Care, Long Term Relationship..., Investments, Education Funding, Annuity Sales
Education
Central Penn College 2012 — 2013
Still Finishing up my Bachelors Degree, Organizational Leadership
Harrisburg Area Community College
Associates Degree, General Associates Degree
Faulkner Toyota December 2014 - Present
Faulkner Automotive Group June 2014 - March 2015
General Nutrition Center September 2011 - June 2014
Skills
Customer Service, Sales, Customer Retention, Customer Satisfaction, Sales Operations, Automotive, Vehicles, Team Building, Retail, Inventory Management, Strategic Planning
Education
Lebanon Valley College
Music Education
Northern York High School
Diploma
Ryan Homes June 2011 - Present
Power Home Remodeling Group December 2012 - June 2013
Faulkner Automotive Group June 2009 - July 2011
College Works Painting April 2007 - September 2009
Skills
Sales, Management, Marketing, Marketing Strategy, Finance, Construction, Direct Sales, Sales Presentations, New Home Sales, Project Management, Recruiting, Interview Skills, Business Strategy, Business Analysis, New Business Development, Social Networking, Networking, Negotiation, Cold Calling, Sales Management, Customer Service, Leadership
Education
Temple University 2005 — 2008
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
Temple University - Fox School of Business and Management 2005 — 2008
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
JM Family Enterprises, Inc. January 2015 - Present
JM Family Enterprises, Inc. June 2014 - January 2015
Faulkner Fiat of Harrisburg November 2011 - June 2014
Faulkner Automotive Group September 2008 - December 2011
Maguires Auto Family July 2007 - September 2008
Sutliff Saturn of Carlisle Pike May 2006 - July 2007
Skills
Automotive, Automobile, Vehicles, Customer Satisfaction, Profit, Dealers, Dealer Management, Automotive Aftermarket, Credit, Warranty, Customer Retention, Finance, Sales Operations, Sales Management, Forecasting, Pricing, Parts, Sales, Sales Process, Reynolds, Selling, Lead Management, Business Planning, Competitive Analysis, Inventory Management, P&L, Management, Retail, Marketing, Income Statement, Purchasing, Selling Skills, Team Building, Leadership, CRM, Process Improvement, Negotiation, New Business Development, Fleet Management, B2B, Business Strategy, Gross Profit, Sales Presentations, Account Management, Training, Wholesale, Budgets, Market Planning, Cold Calling, Operations Management
Education
Shippensburg University of Pennsylvania 2001 — 2005
BS, Biology
Philadelphia University 2001 — 2002
Fashion Design and Business
Faulkner Automotive Group April 2014 - Present
New Holland Auto November 2003 - April 2014
US Army May 1996 - October 2003
Skills
Closing Business, Customer Satisfaction, Product Specialists, Customer Service, Sales, Sales Management, Automotive, Customer Retention, New Business Development, Account Management, Leadership, Profit, Automobile, Negotiation, Team Building
Education
Central Texas College 1998 — 2000
Associate's degree, Criminal Justice and Corrections
Octorara Area 1987 — 1990
Octorara area
Method 3 (formerly Augustine Inc.) 2013 - Present
Faulkner Automotive Group 2012 - 2013
New Horizons Computer Learning Centers June 2007 - July 2012
New Horizons Computer Learning Centers of Albany 2008 - 2012
Skills
Account Reconciliation, Financial Reporting, Forecasting, Accounting, Accounts Payable, General Ledger, Fixed Assets, Accounts Receivable, Financial Analysis, Variance Analysis, Accruals, Finance, Revenue Recognition
Education
Penn State University 1992 — 1994
Bachelor of Science (BS), Accounting
Mercer County Community College 1990 — 1992
Associate's degree, Business Administration and Management, General
Faulkner Automotive Group July 2014 - Present
World Famous Bagel Junction 1977 - 2013
Princeton Business Brokerage January 1998 - March 2012
Skills
Sales, Sales Management, Microsoft Excel, Marketing Strategy, Customer Service, Small Business, Microsoft Office, Customer Satisfaction, Online Marketing, Retail, Team Building, Training, Coaching, Account Management, Customer Retention, Management, Team Leadership, Budgets, Sales Process, Sales Operations, Profit, Merchandising, Inventory Management, Automotive, Business Planning, B2B
Education
Baruch College, City University of New York (CUNY)
CCNY
Faulkner Mazda April 1996 - Present
Faulkner Hyundai-Philly May 2011 - August 2015
Faulkner Mazda-Philadelphia April 1997 - May 2011
Faulkner Automotive Group October 1987 - April 1997
Skills
Automotive, Sales, Automobile, Vehicles, Parts, Profit, Customer Satisfaction, Automotive Aftermarket, Dealers, Inventory Management, Automotive Repair, Retail, Negotiation, Customer Retention, Fleet Management, Customer Service, Truck, Advertising, Sales Management, Continuous Improvement, Sales Operations, Kaizen, Team Building, Warranty, Wholesale, New Business Development, Profit Maximization, Market Planning, Forecasting, Operations Management, Inventory Control, Budgets, Process Improvement, Competitive Analysis, B2B, Selling, Coaching, Account Management, Marketing, Purchasing, Dealer Management, Automotive Engineering
Education
Harvard University 1972 — 1976
Bachelor of Business Administration (BBA), Business Administration and Management, General
Holman Ford Lincoln September 1987 - Present
Faulkner Automotive Group August 1982 - April 1987
Skills
Automotive, Customer Satisfaction, Sales Process, Sales, Strategic Planning, Contract Negotiation, Customer Service, Microsoft Office, Process Improvement, Social Media Marketing, Customer Retention, Budgets, Advertising, Marketing, Website Development, Marketing Strategy, Vehicles, Profit, Inventory Management, Account Management, Selling, Fleet Management, Team Building, Sales Management, New Business Development, Training, Automobile, Leadership, Management, Operations Management, Forecasting, Recruiting, Dealers
Education
Boston University 1967 — 1971
B S, Education
Faulkner Automotive Group May 2013 - Present
Standex Air Distribution Products February 2010 - December 2012
EGP May 2008 - January 2009
PwC June 2006 - April 2008
Education
University of Arkansas 2001 — 2006
Masters, Accounting
Philadelphia Eagles June 2013 - Present
CBS Radio September 2010 - January 2011
Comcast Sportsnet Philadelphia October 2010 - December 2010
University of Pennsylvania January 2010 - December 2010
Faulkner Automotive Group September 2009 - August 2010
WCUA Internet Radio Station of The Catholic University of America September 2008 - June 2009
Skills
Video Production, Broadcast, Radio, Television, Editing, Audio Editing, Public Speaking, Sports, YouTube, Facebook, Twitter, Social Networking, Social Media, Internet Radio, Social Skills, Copywriting, Acting
Education
Connecticut School of Broadcasting 2010 — 2011
Certificate, Radio and Televison Broadcasting
Penn State Abington 2010 — 2010
The Catholic University of America 2008 — 2009
Archbishop Wood High School 2004 — 2008
American Fidelity 2001 - Present
Echelon Ford 1995 - 2001
Faulkner Automotive Group March 1991 - January 1995
Skills
HRAs, Cafeteria Plans, Disability Insurance, HSAs, Life Insurance, Voluntary Employee..., Insurance, HRA, Benefits Administration, Health Savings Accounts, Employee Benefits, Flexible Spending..., Sales, Brokers, Accident, Health Insurance, Health Care Reform, Term Life Insurance, Underwriting, Critical Illness, COBRA, Fixed Annuities, Workers Compensation, Customer Retention, Account Management, Customer Satisfaction, Customer Service, New Business Development, Team Building
Education
Rutgers University 1999 — 2001
Camden County College 1995 — 1999
UnitedHealth Group January 2014 - Present
Cobham Defense Electronic Systems December 2009 - December 2013
ACE Group January 2007 - December 2009
ACE Group August 2005 - December 2007
Faulkner Automotive Group 2002 - 2005
Blue Heron Pines 1994 - 1997
Skills
Financial Analysis, Microsoft Excel, Access, Financial Forecasting, MS Excel Pivot Tables, Brio Query, Ad Hoc Reporting, Department Budgeting, Variance Analysis, Commercial Insurance, Oracle Applications, Hyperion Performance..., P&L Analysis, Expense Allocation, Expense Reports, Management, Budgets
Education
Philadelphia University 1997 — 2001
B.S. Management Information Systems, Management Information Systems
ACHS 1994 — 1997
Faulkner Automotive Group July 2011 - Present
Dermatology Associates of York February 2010 - June 2011
Barton Associates August 2007 - July 2009
Greenline Paper Company August 2005 - September 2007
Skills
Accounts Payable, Accounts Receivable, Marketing Communications, Marketing Research, Microsoft Office
Education
Southern New Hampshire University 2013 — 2016
Master of Science (M.S.) - Accounting, Forensic Accounting
York College of Pennsylvania 2004 — 2007
B.S., Marketing, Magna cum laude
Faulkner Ciocca Ford of Souderton January 2011 - Present
Faulkner Automotive Group 2011 - Present
Education
Bucks County Community College 2010 — 2012
Faulkner Automotive Group July 2015 - Present
Solutions3 April 2012 - December 2012
Project SHARE March 2012 - December 2012
SLATE Newspaper 2010 - 2011
Shippensburg University Graduate Newsletter August 2009 - December 2009
Skills
Adobe Creative Suite, Creative Writing, People Skills, Social Media, Twitter, Customer Service, Non-profit Volunteer, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Creativity, Marketing Event Planning, Market Research, Email Marketing, Webinars, Trade Shows, Marketing Strategy, Newspapers, Advertising Sales, Facebook, Photography, Social Networking, Blogging, Social Media Marketing, Public Relations
Education
Shippensburg University of Pennsylvania 2008 — 2012
Communications/Journalism, Public Relations
Faulkner Automotive Group November 2012 - Present
Xerox May 2009 - November 2012
Rite Aid Pharmacy March 2005 - May 2009
Skills
Data Entry, Healthcare
Education
Arcadia University 2007 — 2010
Bachelor of Business Administration (B.B.A.), Accounting
DePaul University 2006 — 2007
Faulkner Automotive Group August 2007 - Present
McCafferty Auto Group August 1999 - August 2007
Skills
Automotive Aftermarket, Customer Retention, Sales, Dealers, Guitar, Profit, Automobile, Automotive, Band, Dealer Management, F&I, Vehicles, Warranty, Automotive Repair, Automotive Sales..., Reynolds, Customer Satisfaction, Sales Process, Aftersales, Parts, Gross Profit, Vehicle Leasing, Dealer Network..., Sales Operations, Fleet Management, Automotive Parts, Deal Closure, Tires, Commercial Vehicle, Dealer Track, Sales Rep Training, Profit Maximization, Sales Leadership..., Automotive Products, Lead Management, Spare Parts, Sales Process..., Retail Automotive, Fleet, Closing Abilities, Dealer Operations, Product Presentation, Pre-owned, Sales Process..., OEMs, Sales Performance, Sales Cycle Management, Objection Handling, Experienced Sales..., Situational Sales...
Education
Harrisburg Area Community College 1991 — 1994
Associate's Degree, Business Administration and Management, General, 3.22 G.P.A.
Sussman Organization March 2015 - Present
Faulkner Automotive November 2012 - March 2015
Faulkner Automotive Group December 1998 - November 2012
Ed Cahill Chevrolet June 1995 - November 1997
Skills
Sarbanes-Oxley, Accounting, Monthly Close, Internal Controls, GAAP, Financial Statements, Account Reconciliation, Journal Entries, Financial Accounting, Accounts Payable, Bank Reconciliation, Year-end Close, Auditing, Leadership, Team Building
Education
Pennsylvania State University-Penn State Abington 2012 — 2016
Bachelor of Science (BS) Business, Accounting and Finance
Bucks County Community College 2009 — 2012