FedEx Customer Information Services
Industry: Courier company
DescriptionFedEx Corporation is an American multinational courier delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express, which was used from 1973 until 2000. Headquarters: Memphis, TN Number of employees: 425,000 (2018) CEO: Frederick W. Smith (Jun 18, 1971–) Customer service: 1 (800) 463-3339 Subsidiaries: TNT Express, FedEx Office, FedEx Ground, Did you know: FedEx is the eighth-largest private employer in the United States (357,000 employees). wikipedia.org Track a package Can't match this number to a carrier Track via FEDEX
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32 FedEx Customer Information Services employees in database. Find out everything there's to know about FedEx Customer Information Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
FedEx Customer Information Services Employees
FedEx TechConnect August 2010 - Present
FedEx Customer Information Services January 2007 - July 2010
FedEx Express January 2003 - December 2007
the mediashoppe March 1997 - December 2002
Mason & Hanger November 1993 - March 1997
Skills
Process Improvement, Strategy, Program Management, Project Management, E-Learning, Learning Management..., Change Management, LMS Content Integration, SharePoint, Multimedia, Social Media, CRM, Social CRM, Social Media Measurement, Learning Management, Mobile Devices, Management, Salesforce.com, Radian6, Nuance, Customer Experience, Web Development, HTML5, Digital Media..., Knowledge Base, Instructional Design, Adobe eLearning Suite, Flash Professional, Adobe Connect, AICC, Mobile Applications, Virtual Learning, SharePoint Server, SharePoint Designer, Oracle E-Business Suite, Interactive Media, Windows Server, Digital Media, Adobe Creative Cloud, Digital Video, Industrial Video, SuccessFactors Learning
Education
The University of New Mexico 1992 — 1993
Master of Education (MEd), Training and Learning Technologies, A
The University of New Mexico 1985 — 1991
Bachelor's Degree, Sociology
New Mexico Military Institute 1984 — 1985
High School, High School/Secondary Diplomas and Certificates
McCurdy 1981 — 1984
High School, High School/Secondary Diplomas and Certificates
FedEx Customer Information Services
Skills
Transportation, Business Analysis, Customer Service, Strategic Planning, Software Documentation, Process Improvement, Change Management, Logistics, Project Management, Business Process, Customer Satisfaction, Operations Management, Requirements Gathering, SAP, Troubleshooting, SDLC, Cross-functional Team..., Sales, Team Leadership, Freight
Education
Harper College 2005 — 2009
Information Technology
FedEx Tech Connect June 2014 - Present
FedEx Customer Information Services April 2010 - June 2014
FedEx Customer Information Services September 2008 - April 2010
FedEx Freight Systems May 2005 - October 2007
FedEx Freight East September 2003 - May 2005
FedEx Freight Systems June 2000 - September 2003
American Freightways September 1998 - June 2000
American Freightways June 1993 - September 1998
Skills
Business Analysis, Testing, Communication, EDI, Information Technology, Information Security, Computer Operations, Business Development, Sales, Sales Growth, Software Documentation, Access, Transportation, COBOL, Security, Team Building, Cross-functional Team..., Customer Satisfaction, Requirements Analysis, Outlook, Operations Management, Program Management, Freight, SharePoint, Project Planning, Management, Analysis, Troubleshooting, Transportation..., Customer Service, Supply Chain, Project Management, Integration, PeopleSoft, Pricing, 3PL, Inventory Management, Process Improvement, System Administration, Change Management, Logistics, DB2, IT Management, JCL, SQL, Team Leadership, Disaster Recovery, Sales Operations
Education
John Brown University 2006 — 2008
Bachelors, Organizational Management
Valley Springs High School 1979 — 1993
Graduate, Valedictorian Class of 93
Vanguard October 2014 - Present
Self Employed / Independent Publishing Professional March 2009 - September 2014
Macy's Credit and Customer Service August 2007 - March 2009
FedEx Customer Information Services January 2006 - May 2007
Express Scripts January 2004 - February 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Leadership, Public Speaking, Microsoft Word, Social Media
Education
Brigham Young University 1986 — 1989
Bachelor of Arts (B.A.), Philosophy
Schroeder Industries LLC November 2013 - Present
. May 1995 - Present
PubRadio July 2011 - April 2014
ManpowerGroup March 2013 - November 2013
Vault Self-Storage/2M Management February 2012 - March 2013
WDUQ May 1998 - June 2011
ServiceLink February 2009 - July 2009
FedEx Customer Information Services April 2008 - February 2009
National Real Estate Information Services January 2001 - April 2008
ESPN Radio 1250 WEAE-AM/ABC Radio June 2000 - May 2004
Skills
Radio Broadcasting, Radio Production, Video Editing, Video Production, Videographer, Customer Service, Radio
Education
Point Park College 1994 — 1998
Journalism and Communications
Moon Area Senior High School 1990 — 1994
Diploma, Academic
City of Davis June 2012 - Present
Farm Fresh To You and Capay Organic October 2014 - Present
FedEx Express 2012 - October 2014
Mutual of Omaha January 2011 - January 2013
Fedex Customer Information Services June 2006 - July 2010
FedEx Express January 1998 - May 2006
Skills
Strategic Planning, Project Management, Change Management, Team Building, Business Analysis, Cross-functional Team..., Leadership Development, Coaching, Financial Analysis, Negotiation, Public Speaking, Research, Managerial Finance, Government, Fundraising, Process Improvement, Data Analysis, Management, Team Leadership, Policy, Strategy, Account Management, Sales, Project Planning, Six Sigma, Lean Sigma, Insurance, Strategic Financial..., Logistics, Series 7, Series 66, SPSS, Multivariate Analysis, Crystal Xcelsius, Linear Programming, Exponential Smoothing, Forecasting, Cluster Analysis, Data Mining, Leadership, Analysis, Program Management, Budgets, Organizational..., Business Process..., Operations Management, Entrepreneurship, Training, Contract Negotiation
Education
The London School of Economics
MSc, Industrial Relations
UC Berkeley
BS, Industrial Engineering and Operations Research
UC Davis Extension
Workplace Health and Safety Certificate
UC Davis Extension
Certificate in Personal Financial Planning
Villanova Continuing Education
Lean Six Sigma
Villanova University Continuing Studies
Six Sigma Green Belt
GE Aviation February 2014 - Present
GE Aviation November 2012 - February 2014
Fido Field October 2012 - February 2014
GE Aviation December 2010 - November 2012
Axcess Financial June 2009 - July 2010
Brixey & Meyer, Inc. May 2008 - March 2009
FedEx Customer Information Services May 2006 - April 2008
FedEx Express June 2002 - May 2006
FedEx Services June 1996 - May 2002
Skills
Accounting, Sarbanes-Oxley Act, Process Improvement, Analysis, Auditing, Acquisition Integration, Internal Audit, Access, Management
Education
Delta State University 1996 — 1998
MBA, Finance
Delta State University 1992 — 1995
BBA, Accounting
FedEx Customer Information Services October 2006 - Present
United Arms Service May 2005 - May 2009
FedEx Express October 2004 - October 2006
FedEx Custom Critical April 1994 - May 2004
Skills
Photography, Microsoft Office, Microsoft Excel, Microsoft Word, Proofreading, Copywriting, Blogging, Editing, Creative Writing, Copy Editing, Transportation, Web Content, Customer Service
Education
Michigan State University 1993 — 1993
PhD Program - Genetics
Michigan State University 1989 — 1993
English - Creative Writing
Michigan State University 1989 — 1992
B.S., Zoology - Genetics
Holt Senior High School 1986 — 1989
FedEx Services June 2014 - Present
FedEx Services September 2011 - June 2014
FedEx Customer Information Services 2008 - September 2011
FedEx Services 2005 - 2008
FedEx Services 2003 - 2005
FedEx Services 2000 - 2003
AUTOZONE CORPORATION 1997 - 2000
MCKESSON DRUG COMPANY 1995 - 1996
Skills
Transportation, Process Improvement, Cross-functional Team..., Sales, Competitive Analysis, Program Management, Training, Strategic Planning, Leadership, Sales Operations, Team Building, Organizational..., Leadership Development, Project Management, Team Leadership, Logistics
Education
University of Phoenix
MBA, Business
Unviersity of Tennessee at Chattanooga
Bachelor
FedEx Customer Information Services 2006 - Present
Skills
LTL, Transportation, Logistics, Freight, Transportation..., Truckload, Trucking, 3PL, Customer Service, Dispatching, Supervisory Skills, Air Freight, Invoicing, Shipping, Container, Ocean, Reverse Logistics, Ocean Freight, Freight Forwarding, Fleet Management, International Logistics, DOT regulations, Customs Regulations, Warehousing, Supply Chain..., Pricing, Logistics Management, Export, Warehouse Management, Supply Chain, Inventory Control
Education
Florida Southern College
BS, Mkting
Indiana State University
BS, Marketing
Hauntedweb of Horrors October 2001 - Present
FedEx Tech Connect August 1998 - June 2010
FedEx Customer Information Services December 1997 - August 1998
FedEx Express November 1994 - December 1997
FedEx Express October 1991 - November 1994
FedEx Revenue Services November 1989 - October 1991
FedEx Corporation October 1986 - November 1989
Skills
Event Management, Social Media, Social Networking, Social Media Marketing, Entertainment, Event Planning, Advertising, Customer Service, Creative Direction, Management, MS Office Products, MS Server Virtualization, MS Management Console..., Windows Remote..., MS Sharepoint, Macromedia Dreamweacer..., HTML, PHP, CSS and Java Experience
Education
The University of Memphis 1986 — 1991
BA, Marketing
The University of Memphis 1986 — 1990
Bachelor of Business Administration (B.B.A.) Marketing, Marketing
FedEx Services July 2013 - Present
FedEx Services December 2010 - June 2013
FedEx Customer Information Services June 2008 - December 2010
TEKsystems March 2008 - June 2008
Xcellor Consulting, a business unit of expressor software corporation July 2007 - January 2008
Ryan Consulting Group June 2007 - July 2007
onDemand, LLC March 2006 - March 2007
Logan Britton June 2005 - March 2006
Gazelle Consulting March 2004 - February 2005
The MathWorks 2005 - 2005
Skills
Data Warehousing, ETL, Business Intelligence, Data Modeling, Teradata, Data Integration, Data Warehouse..., Data Quality, SDLC, Business Objects, Business Analysis, Oracle, Enterprise Architecture, Databases, Unix, Visio, SharePoint, Requirements Analysis, DB2, SQL, Ab Initio, Requirements Gathering, Database Design, Systems Analysis, PL/SQL, COBOL, SOA, Unix Shell Scripting
Education
The University of Memphis 1991 — 1995
MS
The University of Memphis 1978 — 1984
BBA
University of Wisconsin-Milwaukee 1977 — 1978
Bartlett High School, bartlett tn 1972 — 1975
FedEx Services October 2010 - Present
FedEx Customer Information Services February 2009 - September 2010
FedEx Services August 2006 - January 2009
FedEx Services August 2001 - July 2006
Bank of America - Credit Cards Group August 1995 - March 1996
Engineers India Limited 1991 - 1992
Skills
Web Analytics, Digital Marketing, Interactive Marketing, Behavioral Targeting, Omniture..., [x+1] Online Targeting, Cross-channel Marketing, A/B testing, Website Conversion, Project Management, SAS/SQL, Tableau, Tagging/ Testing, Organic Search, Paid Search Campaigns, SEM, SEO, PPC, Targeted Advertising, Online Advertising, Customer Analysis, Marketing Strategy, Database Marketing, Attribution Modeling, Online Marketing, CRM, Omniture, Analytics, Multi-channel Marketing, Marketing Analytics, Competitive Analysis
Education
Arizona State University - W. P. Carey School of Business 2000 — 2001
MS, Information Management
University of Iowa - Henry B. Tippie College of Business 1997 — 2000
MA, 2000, Economics and Finance
University of Arizona, Eller College of Management 1993 — 1995
MBA, Marketing and Finance
Dharmsinh Desai Institute of Technology 1987 — 1991
BE, Instrumentation and Control
St. Xaviers - Loyola Hall
High school
Sedgwick 2014 - Present
FedEx Customer Information Services September 2006 - December 2013
The Hartford August 2005 - September 2006
Skills
Customer Satisfaction, Customer Retention, Customer Service, Sales, Sales Operations, Account Management, Process Improvement, Air Freight, Sales Management, Team Building, Couriers, LTL, Logistics, FTL, FedEx, Customer Experience, Pricing, Coaching, Same Day Service, Express Delivery, Supply Chain Security, Customs Brokerage, Freight Transportation, Team Leadership, Negotiation, Total Absence Management, Leave of Absence..., Leave Administration, Disability Management, Disability Insurance, Case Management Services
Education
Louisiana Tech University
FedEx Services March 1998 - Present
FedEx Customer Information Services 1998 - Present
FedEx 1998 - Present
Education
Christian Brothers University 2001 — 2003
Masters, Engineering Management
The University of Memphis 1989 — 1995
B.S., Electrical Engineering
FedEx Services December 2010 - Present
Fedex Customer Information Services November 2007 - December 2010
FedEx Customer Information Services June 2005 - November 2007
Kelvin R. Hill Consulting January 2002 - June 2005
Union County Board of Education/State of Tennessee January 1997 - June 2005
US Army November 1989 - March 1994
Skills
Process Improvement, Cross-functional Team..., Project Management, Program Management, PMP, Transportation, Business Intelligence, Business Analysis, Change Management, Business Process..., Continuous Improvement, Project Planning, Leadership, Management Consulting, Six Sigma, ERP, SDLC, Training, Business Transformation, Supply Chain Management, Logistics, IT Strategy, Operations Management, Business Process, Strategy, Vendor Management, Visio, Project Portfolio..., Integration, Analysis, Requirements Analysis, Supply Chain, Team Leadership, Team Building, PMO, Requirements Gathering, Software Project..., Strategic Planning, Management, Consulting, Business Strategy, Marketing Strategy
Education
Morehead State University 1999 — 2001
MBA, Business/Computer Information Systems
University of Tennessee-Knoxville
BA, History/Politcal Science
Villanova University
Six Sigma
Christian Brothers University
Effective Strategy
FedEx Express March 2011 - Present
United States Navy 2002 - Present
US Navy Reserve October 2014 - May 2015
TinLip Enterprises LLC January 2011 - March 2013
FedEx Corporation October 2007 - March 2011
FedEx 2007 - 2011
FedEx Customer Information Services 2005 - 2007
FedEx Services 2002 - 2005
FedEx Express 1997 - 2000
Skills
Project Management..., Program Management, Project Management, Process Improvement, PMP, Cross-functional Team..., Strategic Planning, Transportation, Strategy, Leadership, Management, Team Building, Business Analysis, Team Leadership, Product Development, Logistics, Enterprise Software, Change Management, Operations Management, Business Process..., Training, Supply Chain Management, Six Sigma, Supply Chain, Integration, Security Clearance, Analysis, Executive Management, Project Planning, Military, Process Engineering, Governance, Government, DoD
Education
Regis University 2006 — 2007
International Business
The University of Memphis 1990 — 1996
Bachelors, Journalism/Public Relations
FedEx Express August 2015 - Present
The Asset Performance Group June 2013 - June 2015
GPAllied August 2011 - January 2013
FedEx Customer Information Services March 2003 - August 2011
Coors Brewing Company January 1999 - March 2003
Sara Lee January 1998 - January 1999
Stanark Foam Plastics April 1996 - April 1997
Maybelline February 1993 - April 1996
ConAgra Frozen Foods September 1984 - February 1993
Skills
Continuous Improvement, Visio, Microsoft Office, Excel, Mentoring, Team Building, Customer Relations, Transportation, Strategic Planning, Requirements Analysis, Cross-functional Team..., Process Improvement, Engineering, Project Management, Reliability Centered..., Training, FMEA, Customer Service, RCM, Microsoft Excel, Change Management, Reliability Engineering, Supply Chain Management, Six Sigma, Management, Maintenance Management, Root Cause Analysis, Preventive Maintenance, Analysis, Reliability, Leadership, Process Engineering, FMECA, Maintenance Engineering, Predictive Maintenance, Condition Monitoring, Factory, Industrial Engineering, Plant Maintenance, Maintenance & Repair, CMMS, Lean Manufacturing, TPM
Education
University of Arkansas at Fayetteville 1978 — 1984
BS, Industrial Engineering
FedEx Services August 2013 - Present
FedEx Customer Information Services March 2006 - September 2013
FedEx Express January 2004 - March 2006
Education
Villanova University 2007 — 2008
Six Sigma, Six Sigma Green, Lean and Black Belt
Dowling College 2002 — 2004
MBA, General Business
The University of Memphis 1974 — 1981
St. Jude Children's Research Hospital September 2009 - Present
FedEx Customer Information Services 2006 - 2009
International Paper 1999 - 2006
ServiceMaster 1996 - 1999
Education
The University of Memphis 1997 — 2000
MS, Instructional Design and Technology
Mississippi State University 1982 — 1986
BA, Communication
FedEx Services February 2014 - Present
FedEx Express April 2010 - February 2014
FedEx Customer Information Services June 2006 - April 2010
Morgan Keegan January 2001 - June 2006
Skills
Budgets, Microsoft Excel, Financial Statements, Banking, Accounting, Risk Analysis, Financial Analysis, Financial Reporting, Analytics, Employee Training, Executive Presentations, Presentations, Data Analysis, General Ledger, Credit Management, Operations Management, Problem Solving, PeopleSoft, Essbase, Mutual Funds, Financial Forecasting, Anti-fraud, Lease Administration, Contract Management, Preparation of Business..., SQL, Process Improvement, Collections, Credit Risk
Education
Auburn University
Master of Accounting, Bachelor of Business Administration, Accounting
Auburn University
Bachelor of Business Administration (BBA), Accounting
CBHS
FedEx TechConnect December 2010 - Present
FedEx Customer Information Services February 1997 - Present
Skills
Transportation, LTL, Transportation..., Truckload, Logistics Management, Cross-functional Team..., Management, Process Improvement, Operations Management, Vendor Management, Business Analysis, Change Management, Supply Chain Management, Account Management, Logistics, Supply Chain, Leadership
Education
The University of Memphis
FedEx Services June 2009 - Present
FedEx Customer Information Services August 2006 - June 2009
Arthur Fulmer July 2001 - August 2006
Skills
Talent Management, Performance Management, Applicant Tracking..., Onboarding, Human Resources, Process Improvement, PeopleSoft, Employee Relations, Employee Benefits, Workforce Planning, Microsoft Office, Project Management, Change Management, Strategic Planning
Education
The University of Memphis 1988 — 2012
Bachelor of Business Administration (B.B.A.), Management
FedEx TechConnect August 2013 - Present
FEDEX TechConnect 4001 Airways January 2004 - Present
FedEx Corporation January 1996 - January 2004
FedEx January 1986 - January 1996
FEDEX CUSTOMER INFORMATION SERVICES January 1985 - January 1986
FedEx Express January 1983 - January 1985
FedEx Express January 1982 - January 1983
Skills
Customer Satisfaction, Operations Management, Leadership, Recruiting, Customer Retention, Payroll, Management, Process Improvement, Transportation, Customer Service, Call Centers, Leadership Development, Interviews, Coaching, Team Building, Logistics, Strategic Planning, Analysis, Team Leadership
Education
Bethel College (TN)
BS Organizational Management
Bethel University
BS - Organizational Management
FedEx TechConnect January 2011 - Present
FedEx Customer Information Services November 2007 - January 2011
Skills
Oracle Applications, Business Process..., Oracle, Project Management, Microsoft Office, Business Analysis, Cross-functional Team..., ERP, Transportation, Strategic Planning, Customer Service, Visio, Customer Satisfaction, Oracle E-Business Suite, Team Building, Change Management, Process Improvement, Program Management, Microsoft Excel, Analysis, SQL, Financial Analysis, Sarbanes-Oxley Act, Vendor Management, SDLC, Access, Software Documentation, System Administration, Security, Toad, Oracle Reports
Education
The University of Memphis 1998 — 2001
BSET, Engineering Technology
FedEx Customer Information Services February 2010 - Present
HellaCleva Records March 2004 - Present
InfisWorldMusic January 2000 - Present
American Express November 2006 - March 2009
Skills
Leadership, Process Improvement
Education
Florida Agricultural and Mechanical University
Morgan State University June 2011 - Present
FedEx Customer Information Services January 1999 - March 2010
Skills
Administrative..., Training, Recruiting, Team Building, Administrative..., Community Outreach, Customer Service, Employee Benefits, Event Planning, Leadership, Management, Microsoft Office, Payroll, Nonprofits, Process Improvement, Program Management, Public Speaking, PowerPoint
Education
Saint Leo University 2011 — 2013
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.4
Nyack College 2006 — 2008
BS, Organizational Management
St. Leo University
AA, Business Administration
Verizon Enterprise Solutions December 2013 - Present
Verizon Wireless July 2012 - December 2013
Wilson Elser October 2011 - June 2012
FedEx Services February 2006 - October 2011
Texas Attorney General March 2009 - September 2009
FedEx Customer Information Services February 2006 - February 2009
Tarrant County College 2008 - 2009
Brice Legal Firm August 2002 - May 2003
Skills
Microsoft Office, PowerPoint, Excel, Research, Editing, Courts, Outlook, Legal Writing, Customer Service, Training, Legal Research, Software Documentation, Call Centers, Logistics, Microsoft Excel, Litigation, Teamwork, Wordperfect, Microsoft Word, Filing, Customer Satisfaction, Mediation
Education
Liberty University 2015 — 2017
Master of Business Administration (MBA), Project Management
Texas Wesleyan University 2010 — 2011
BS, Paralegal Studies
Texas Wesleyan University 2010 — 2011
a Bachelor of Science, Paralegal Studies
Tarrant County College 2008 — 2009
Associate of Science, Paralegal Studies
south garland high school 1998 — 1999
high school diploma, Accounting
Woodrow Wilson 1996 — 1998
FedEx Customer Information Services Independent Translator/InterpreterP J TranslationsFebruary 1994 - Present
PJ Translation February 1994 - 2013
Education
Chulalongkorn Mahawitthayalai 1978 — 1981
Bachelor of Arts (BA), English and Chinese, High School - Triam Udom Suksa
US Army January 2014 - Present
US Army March 2010 - December 2013
Fedex Customer Information Services June 2006 - November 2008
Skills
Customer Service, Computer Hardware, Computer Maintenance, Computer Repair, Networking, Network Administration, Computer Network..., Computer Security, Network Security, Wireless Networking, Hardware Support, Hardware Installation, Software Installation, Software Support, Hardware, DoD, Technical Support
Education
Universtiy of Phoenix 2013 — 2019
In Process, Information Technology
Mesa Community College 2002 — 2006