FFP Global
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FFP Global Employees
Verizon Wireless August 2009 - Present
FFP Global 2006 - 2009
Progressive Insurance 2003 - 2006
Skills
Training, Supervisory Experience, Wireless Networking, Electronics Repair, Underwriting, Property & Casualty..., Call Centers, Customer Retention, Telecommunications
Education
TechSkills of Sacramento 2010 — 2011
Network+ Certification, Computer Systems Networking and Telecommunications
Sierra College 2004 — 2008
None, Criminal Justice/Police Science
Sierra College Police Academy 2006 — 2006
POST Basic Certificate, Law Enforcement
Pacific Gas and Electric Company June 2013 - Present
RagingWire Data Centers January 2013 - June 2013
Health Net December 2005 - June 2011
FFP Global January 2000 - November 2005
Skills
Platforms: Windows..., Hardware: PC/server..., Software: (Red Hat,..., Networking: LAN/WAN..., Languages: UNIX, Secure..., Tools: Configuration,..., Visio, Active Directory, VPN, Network Security, Troubleshooting, Windows Server, Networking, Software Installation, Computer Security, Database Design, Windows XP, Windows 7, Lotus Notes, SharePoint, TCP/IP, BMC Remedy, Computer Hardware, Help Desk Support, Software Documentation, Technical Support
Education
Heald College 2011 — 2013
Associates of Applied Science, Information Technology, with emphasis in Network Security, 4.0 GPA and Perfect Attendance awards
Heald College 2011 — 2013
Associates of Applied Science, Network and System Administration/Administrator
ITT Technical Institute-Rancho Cordova 1999 — 2001
Information Technology - Software Applications and Programming, Software Applications & Programming
California State University-Sacramento
Jack in the Box April 2015 - Present
Paramount Equity June 2014 - October 2014
Paramount Equity July 2013 - October 2013
Wal-mart 2011 - 2011
Wal-mart June 2007 - July 2009
Townsend Direct January 2006 - June 2007
FFP Global September 2005 - January 2006
Cache Creek Casino Resort June 2005 - August 2005
Skills
Customer Service, Cash Handling, Phone Skills, Sales, Call Centers, Cashiering, Data Entry, Time Management, Retail Sales, Teamwork, Microsoft Word
Education
American River College 2012 — 2015
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
El Dorado High School 2001 — 2002
Diploma, General Ed
Union Mine High School 2001 — 2002
HS Diploma, General Ed
Tunstall Americas October 2014 - Present
WPI Ventures LLC July 2012 - October 2014
WPI Ventures LLC January 2011 - February 2014
FFP Global 2008 - 2011
Vantage Deluxe World Travel 2007 - 2008
WPI Advertising 2001 - 2007
Protocol Global Solutions {Formerly Cross Industry Communications} 2000 - 2001
Cross Industry Communications 1991 - 1999
InfoPlus Inc. 1985 - 1990
Skills
Sales, Customer Service, Leadership, Analysis, Call Center, Operations Management, Sales Management, CRM, Advertising, New Business Development, Project Management, Strategic Partnerships, Business Development, Management, Marketing, Start-ups, Call Centers, P&L Management, Direct Marketing, Lead Generation, Vendor Management, Outsourcing, Strategy, Process Improvement, Program Management, Strategic Planning, Team Building, Account Management, Salesforce.com, Competitive Analysis, Analytics, Executive Management, Change Management, Cross-functional Team..., Contract Negotiation, Entrepreneurship, Product Management, E-commerce
Education
Northeastern University
Sports Authority November 2012 - January 2013
VSP Vision Care 2013 - 2013
DST Output July 2012 - October 2012
Apple September 2010 - August 2011
Verizon Wireless July 2007 - March 2008
FFP Global October 2006 - May 2007
Target October 2005 - August 2006
Mervyns September 2004 - February 2005
Skills
Customer Service, Sales, Marketing, Technical Support, Extended Warranty, Network Administration, Love to Cook, Athletic Training, Bodybuilding, Fitness Training
Education
Epic Bible College 2012 — 2012
Bachelor's degree, Missions/Missionary Studies and Missiology
Fiduciary Counselling Inc. April 2007 - Present
FFP Global March 2005 - August 2006
ev3 May 2004 - January 2005
Skills
Microsoft Excel, Microsoft Word, Lotus Notes, Bilingual-Enlgish/Hmong, Long-term Customer..., Databases, Data Entry, Customer Service
Education
Southwest Minnesota State University 2000 — 2004
Bachelor of Arts (BA), Creative Writing/Literature
Virtual Assistant - Self Employed 2005 - Present
Keller Williams 2005 - 2012
FFP Global May 2008 - October 2010
Attorney September 2005 - May 2008
Keller Williams New England Region May 2003 - August 2005
North Atlantic Publishing Systems Inc. June 2000 - April 2003
Skills
Microsoft Office 2007, Systems Development, Organization, Research, Writing, Report Writing, teaching, tutoring, Development & delivery..., Technology Training, Creation Of Training..., Project Management, Facilities Management, Photography, Photoshop Elements, Editing - Copy and Video, QuickBooks, Video, Proposal Writing, Time Management, Tutoring, System Development, Management, Real Estate, Social Media, Access, Real Estate Transactions, Leadership, Event Planning, Teaching, Office Management, Sellers, Customer Service
Education
The University of Akron 1979 — 1985
BA, Family & Child Development; English
Norton High School
State of California March 2014 - Present
Metaverse Mod Squad September 2011 - March 2014
Metaverse Mod Squad February 2010 - September 2011
Adecco January 2008 - April 2008
FFP Global February 2005 - January 2008
Skills
Customer Service, Online Gaming, Gaming, Social Media, Microsoft Office, Word, Scheduling, Social Networking, Quality Assurance, Windows, Excel, MMORPG, Problem Solving, PowerPoint, Team Building, Research, Coaching, Sales, CRM, Management, Microsoft Excel, Team Leadership, Microsoft Word
Education
American River College 2010 — 2010
MetroPCS July 2011 - Present
FFP Global November 2006 - May 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Windows 7, Windows XP Pro, Call Centers, POS, Cashiering, Management, Supervisory Skills, Technical Support, Customer Support
Education
American River College 2009 — 2013
Trinity College, Firfield, CA 2005 — 2006
Certified Massage Therapist
PC Connection March 2011 - Present
FFP Global April 2008 - November 2010
CSN Stores July 2005 - April 2008
Skills
Microsoft Office, E-commerce, Project Management, Email Marketing, Web Analytics, Business Analysis, Strategy, Social Media, Dance, Management, Analytics, Customer Service, Fine Art, HTML, Analysis, Marketing, Spreadsheets, Strategic Planning, Graphic Design, Creative Writing, Program Management, Team Management, Advertising, Quality Assurance
Education
Johnson State College 2001 — 2005
Bachelor, Hospitality and Tourism Management
Baycove Human Services June 2010 - Present
University of Hartford Sports Center September 2009 - March 2010
Masco 2010 - 2010
Judge Baker Children's Center 2010 - 2010
Abercrombie & Fitch September 2008 - December 2009
YWCA of Western Massachusetts September 2009 - November 2009
Child Care Resource Center, Inc June 2009 - August 2009
FFP Global June 2008 - August 2008
Boys & Girls Club of New Bedford June 2002 - August 2007
Skills
Case Management, Client Relationship..., Individual Counselling, Crisis Intervention, Motivational..., Group Therapy, Risk Assessment, Analytical Writing, Mental Health, Social Services, Adult CPR, Standard First Aid, Medication..., Event Planning, Customer Service, Retail Sales, Training, Psychology, Healthcare
Education
University of Hartford 2006 — 2010
Bachelor of Arts, Psychology
ACS, A Xerox Company July 2009 - Present
FFP Global 2007 - 2009
Extensions Business Solutions 2001 - 2007
EXODUS Communication & Technologies Ltd. 2000 - 2002
Education
Community College of Rhode Island 1991 — 1992
Associates, Computer Science
College of Lake County 1990 — 1991
N/A, Computer Science
Sutter Health June 2007 - Present
FFP Global September 2004 - June 2007
Sprint September 2002 - August 2004
Qwest October 1999 - September 2002
AT&T March 1999 - October 1999
MCI October 1990 - March 1999
Skills
Vendor Management, Telecommunications, Computer Network..., Disaster Recovery, WAN, LAN-WAN, Data Center, Process Improvement, Troubleshooting
Education
California State University-Sacramento 1989 — 1992
Bachelor's Degree, Majored in Business Administration
California State University Stanislaus 1988 — 1989
Business Administration and Management, General
Rent-A-Center 2012 - 2012
Sun central June 2006 - April 2011
Wells Fargo Advisors June 2009 - July 2010
FFP Global July 2006 - March 2009
Skills
Customer Service, Call Centers, Sales, Team Building, Time Management, Training, Microsoft Office, Microsoft Excel, Retail, Microsoft Word, Management, Team Leadership, Strategic Planning, Outlook, Coaching, Account Management, Public Speaking, Data Entry, Customer Retention, Process Improvement, Process Scheduler, Store Management, Inventory Control, Visual Merchandising, Social Networking, Customer Experience, Performance Management, Business Strategy, Teamwork, PowerPoint, Employee Relations, Vendor Management, Marketing, Team Management, Adobe Acrobat, DOS, Google Apps, Skip Tracing, Windows 7, Telecommunications, Troubleshooting, Loan Servicing, Student Loans, Multi-line Phone, Administrative Work
Education
Folsom Lake College
Associate's degree, Criminal Justice/Police Science
CDS Global September 2009 - Present
FFP Global 2002 - September 2009
Fortune 800 2000 - 2002
AAIM and Golden Oaks Insurance 1994 - 2000
Skills
E-commerce, Strategic Partnerships, Marketing, Customer Service, Customer Satisfaction, Lead Generation, Call Centers, Account Management, Customer Acquisition, New Business Development, Sales, Salesforce.com, SaaS, Direct Marketing, Team Building, CRM, Call Center, Strategy, Business Development, Marketing Strategy, Sales Process
Education
California State University-Chico 1981 — 1985
De Anza College
Ernest Packaging Solutions October 2014 - Present
American Wireless December 2005 - February 2014
FFP Global November 2004 - November 2005
Skills
Customer Retention, Inside Sales, Customer Satisfaction, Salesforce.com, Call Centers, Detail Oriented, Customer Service, Sales Management, Order Processing, Team Leadership, Rebates Processing, Account Management, Inventory Analysis, Data Entry, Interpersonal Skill, Exceptional People..., Complaint Resolution, Quality Assurance, Sales, Employee Training, Telecommunications, Product Knowledge, JDE, SharePoint, Typing 40 WPM, Microsoft Office, Flexibility, Adaptability, Activations, Wireless, Troubleshooting, Technical Support, Complaint Management, Sales Operations, CRM, Management
Education
Cosumnes River College 2009 — 2014
Associate of Arts (AA), Social Sciences
TracPoint February 2003 - Present
FFP Global 2001 - 2003
TSR Wireless 1995 - 2001
BellSouth - MobileComm 1988 - 1995
Skills
Wireless, Team Building, Program Management, Mobile Communications, Marketing, New Business Development, Consumer Electronics, Sales, Demand Generation, Strategic Planning, Analytics, Advertising, Product Launch, Lead Generation
Education
University of Maine 1981 — 1985
BSBA, Business - Marketing
FFP Global OwnerZAM FencingWarehouse ClerkFFP GlobalDecember 1999 - October 2009
Skills
Customer Service, Microsoft Office, Public Speaking, Outlook, Microsoft Word, Sales, Marketing, Sales Management, Event Planning, Customer Satisfaction, Team Building, Time Management, Operations Management, Data Entry, Leadership, Training, Merchandising
Education
MTI College 2001 — 2003
Business Administration, Business Administration and Management, General
Corning Incorporated July 2012 - Present
Trend Micro July 2007 - July 2012
Intelladept October 2005 - February 2007
FFP Global May 2000 - September 2005
Skills
CRM, Managed Services, Telecommunications, IP, Project Management, Cisco Technologies, Business Development, VoIP, Management, Avaya, Networking, Call Centers, Data Center, Enterprise Software, Cloud Computing, SaaS, Virtualization, Integration, Vendor Management, Information Technology
Education
University of Massachusetts Boston 2000 — 2002
BS in Business Administration, MIS
British Columbia Institute of Technology 1997 — 1999
Management, Business Management
Controller Plus MA January 2011 - Present
FFP Global 2007 - September 2010
Henry Lee Willis Community Center 2003 - 2007
Softlinx, Inc. 1999 - 2003
St. Mary's January 1991 - September 1999
Sheppard Envelope 1974 - 1983
Skills
Accounting, QuickBooks, Accounting Applications, Financial Analysis, Revenue Recognition, Managerial Finance, Leadership, Mergers & Acquisitions, Strategic Planning, Financial Statements, Financial Reporting, Team Building, Auditing, Account Reconciliation, Analysis, Finance, Payroll, Management, Accounts Payable, Cash Flow, Accounts Receivable
Education
Framingham State University 2003 — 2008
MA, Business Administration
Worcester State University 1996 — 1999
BS, Accounting/Finance
Quinsigamond Community College 1993 — 1996
AS, Business Management
Don Farias Photography July 2014 - Present
Kelly Services June 2014 - Present
UpSource Inc. 2010 - January 2014
FFP Global 2001 - 2010
Skills
Customer Service, Microsoft Excel, Sales, Project Management, Microsoft Office, Call Centers, Project Planning, Telecommunications, Business Development, Training, Leadership, Management, Process Improvement, Account Management, Business Planning, Revenue Forecasting, Contract Negotiation, Revenue & Profit Growth, Requirements Analysis
Education
Tufts University 1990 — 1992
MFA, Musicology
University of Rhode Island
Bachelor of Arts (B.A.), Music History, Literature, and Theory
Seeking a new career opportunity April 2011 - Present
LSI Title Company October 2009 - April 2011
Quality Asset Preservation May 2008 - September 2009
Financial Title Company April 2004 - April 2008
FFP Global October 2000 - April 2004
Education
Professional Experience 2004 — 2011
7 + years in specialized Real Estate services, Title Insurance
Sierra College 2001 — 2009
AA, Business, Real Estate, Mathematics, Drafting, Engineering, Surveying
Crucial Enterprising LLC December 2012 - Present
Live Nation June 2010 - August 2012
FFP Global September 1999 - April 2010
Skills
Management Consulting, Business Strategy, Strategic Planning, Project Management, Business Analysis, Program Management, Business Process..., Strategy, Business Transformation, Organizational..., Productions, Marketing, Marketing Support, Marketing Research, Projects, Microsoft Excel, Microsoft Office, Outlook, Photoshop, Art, Artwork, Graphics, Graphic Design, Fullfillment, Production Efficiency, Merchandise, Logistics, Logic, Shipping, Social Networking, Social Media, Social Media Marketing, Music Business..., Entertainment, Entertainment Services, Entertainment Management, Live Events, Music, Music Industry, Ticketing, Ticketing Systems, Ticketmaster, Event Ticketing, Account Management, Web Design, Web Services
Education
Sierra College 2001 — 2003
Oak Ridge High School 1997 — 2001
State of California October 2007 - Present
Bickmore Risk Services January 2006 - September 2007
FFP Global October 2003 - July 2006
Skills
Auditing, Internal Audit, Internal Controls, Accounting, Tax, Financial Reporting, Government, General Ledger, Accounts Payable, Financial Analysis, Tax Preparation, QuickBooks, Cost Accounting, Account Reconciliation, Financial Accounting
Education
Polytechnic University of the Philippines 1996 — 2000
Bachelor of Science (BS), Accountancy
Job search January 2013 - Present
FFP Global 1999 - 2008
Education
Fresno City College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies