Fidelity National Information Services
Industry: Company
DescriptionFidelity National Information Services Inc., better known by the abbreviation FIS, is an international provider of financial services technology and outsourcing services. Headquartered in Jacksonville, Florida, FIS employs 52,000 people worldwide. Headquarters: Jacksonville, Florida, United States CEO: Gary A. Norcross Number of employees: 53,000 (2017) Subsidiaries: Metavante, Clear2Pay, EFD, ChexSystems,
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Fidelity National Information Services Employees
Fidelity National Information Services February 2015 - Present
The Corporation for Education Network Initiatives in California August 2014 - December 2014
Fidelity National Information Services June 2014 - August 2014
Valuefacture Systems Private Limited July 2012 - July 2013
Merino Industries Ltd (Merino Group) March 2006 - March 2008
Skills
Networking, C, C++, Network Security, Linux, Network Administration, Ubuntu, SQL, HTML, MySQL, Microsoft Office, Windows, PHP, Cisco Technologies, Objective-C, Software Development, Programming, Hardware, Testing, Mac OS X, Operating Systems, TCP/IP, Shell Scripting, Bacula, IT Infrastructure..., Cisco IOS, Cisco Certified, Computer Network..., BGP, Infrastructure
Education
California State University-Fullerton 2013 — 2014
Master's degree, Computer Science, 3.50
Modern Education Society's College Of Engineering, Pune 2008 — 2012
Bachelor's degree, Computer Engineering, First Class
The Bishop's Junior College, Pune 2006 — 2008
I.S.C., Mathematics and Computer Science, Eleventh & Twelfth
The Bishop's School, Pune 1995 — 2006
I.C.S.E., Secondary Education, UKG to Tenth
Hutchings High School, Pune 1993 — 1995
I.C.S.E., Pre-Nursery, Pre-Nursery
Inland Bank and Trust December 2008 - Present
DePaul University April 2014 - Present
Clifton Gunderson August 2007 - September 2008
Grant Thornton July 2005 - April 2007
Fidelity National Information Services October 2003 - June 2005
Fincentric Corporation 2000 - 2003
First Chicago NBD / Bank One 1985 - 2000
USAmeribancs 1979 - 1985
McGladrey January 1976 - October 1979
Skills
Risk Management, Banking, Internal Audit, Risk Assessment, Internal Controls, Financial Risk, Business Process, Mergers & Acquisitions, Management, Leadership, Outsourcing, Auditing, Financial Services, Executive Management, Financial Analysis, Sarbanes-Oxley Act
Education
DePaul University 1982 — 1987
MS, Information Technology
Bradley University 1975 — 1978
BS, Accounting
Drake University 1974 — 1975
Aspiredu Inc. December 2012 - Present
Fidelity National Information Services February 2012 - Present
Fiserv August 2000 - January 2012
Corestates Bank 1983 - 1992
Skills
Financial Services, Enterprise Software, Business Process..., Selling, Sales, Executive Management, CRM, Outsourcing, Analytics, SaaS, Mortgage Lending, Management, Risk Management, Strategic Partnerships, Business Process, Business Development, Vendor Management, Loans
Education
Brown University 1979 — 1983
A.B., Economics
Summit High School 1976 — 1979
Longitude Partners, Inc May 2002 - Present
Tyche Risk October 2014 - Present
Money20/20 March 2013 - Present
Essentia Financial Services April 2012 - December 2014
MicroBilt Corporation 2008 - 2010
Online Lenders Alliance 2008 - 2010
IDT Financial Services 2005 - 2007
Fidelity National Information Services 1999 - 2001
Deluxe Corp 1998 - 2000
Ceridian Corp 1996 - 1997
Skills
Business Development, Financial Services, Strategy, Product Management, Management, E-commerce, Debit Cards, New Business Development, Analytics, Mergers, Risk Management, Payments, Credit, Acquisition Integration, Mergers & Acquisitions, Start-ups, Vendor Management, Banking, Portfolio Management, Payment Card Processing, Executive Management, Business Strategy, Mobile Payments, Electronic Payments, Acquiring, Financial Risk, Credit Cards, Strategic Partnerships, Retail Banking, E-payments, Outsourcing, Relationship Management, Payment Systems, Product Development, Merchant Services, Transaction Processing, AML, Cards, Mobile Commerce, Customer Acquisition, Payment Industry, Payment Gateways, Emerging Payments
Education
California Polytechnic State University-San Luis Obispo 1974 — 1976
BS
Dell March 2015 - Present
Haaso Systems Inc August 2012 - September 2014
Time Warner Cable 2011 - 2012
Fidelity National Information Services 2006 - 2010
AT&T Long Distance 2005 - 2006
Skills
Telecommunications, Management, Project Management, Networking, Visio, Team Leadership, Project Planning, MS Project, Switches, Customer Satisfaction, Vendor Management, Testing, Strategic Planning, Program Management, Technical Support, Microsoft Office, Customer Retention, Network Administration, Software Documentation, Operations Management, PeopleSoft, Organizational..., Problem Analysis, Data Management, Social Media, Remedy Ticketing System, Call Center..., Information Systems, Supply Chain Management, Logistics, Primavera P6, Routers, Energy Industry, Oral & Written..., Project Life Cycle, Global Business..., Employee Training, Quality Assurance, Remote Troubleshooting, Provisioning, Software Installation, Budget Forecasts, Process Flow..., Internet, Interface Management, Oil & Gas, LAN-WAN, Circuit Design, Reporting & Analysis, Senior Management...
Education
University of Phoenix 2012 — 2013
Master of Business Administration (M.B.A.)
Bradley University
Bachelor of Science, Psychology
Cisco Systems August 2013 - Present
Cisco Systems February 2013 - July 2013
Cisco Systems May 2012 - February 2013
Fidelity National Information Services October 2011 - May 2012
FNIS January 2006 - October 2011
Fidelity National Information Services January 2003 - January 2006
Fidelity National Information Services September 2001 - January 2003
LD Exchange October 2000 - October 2001
Sanwa Bank October 1998 - October 2000
Sanwa Bank 1997 - 1999
Skills
VPN, WAN, VoIP, Switches, Disaster Recovery, Data Center, Vendor Management, Security, Cisco Technologies, ITIL, VMware, IT Management, Troubleshooting, Active Directory, Network Security, Virtualization, Servers, Windows Server, Process Improvement, Project Management, Enterprise Software, Firewalls, Integration, Managed Services, Networking, Routing, SDLC, Outsourcing
Education
California State University-Fullerton - College of Business and Economics 1996 — 1999
BA, Business Administration - MIS
Fullerton College 1993 — 1996
Associates, Business Administration
Fortinet September 2014 - Present
Ultimate Software June 2012 - August 2014
Nova Southeastern University June 2012 - February 2013
Fidelity National Information Services January 2006 - July 2010
Perimeter eSecurity 2005 - 2006
MTN Satellite Communications 2001 - 2005
Citibank (Banamex USA) January 2000 - December 2001
Adcon Telemetry January 1998 - March 1999
The Answer Group (TAG) January 1997 - January 1998
Skills
Disaster Recovery, Troubleshooting, Security, Visio, Active Directory, Technical Support, Software Installation, Microsoft SQL Server, DNS, Cisco Technologies, Network Security, Software Development, Data Center, VoIP, Network Administration, Cloud Computing, Windows Server, System Administration, IIS, SharePoint, VMware
Education
Florida International University - College of Business Administration 2011 — 2012
Bachelor of Business Administration, Management Information Systems
Broward Community College 2009 — 2011
Associate of Arts, Business Administration
Keiser College 1995 — 1997
Associate of Science, Computer Engineering Technology
Western Area Power Administration January 2015 - Present
Western Area Power Administration June 2007 - Present
Buckeye Youth Sports Association May 2007 - Present
The Town of Buckeye 2006 - Present
Phoenix-AYF January 2011 - March 2012
People's Choice Home Loan March 2003 - April 2006
Ameriquest Capital Group June 2002 - February 2003
Ameriquest Capital Group April 2001 - June 2002
Fidelity National Information Services September 1999 - April 2001
Skills
Strategic Planning, GIS, Loan Servicing, Windows, GPS, ESRI, Coaching, ArcGIS, AutoCAD, Public Speaking, Football, Geoprocessing, ArcSDE, Spatial Analysis, Bankruptcy, Loss Mitigation, Analysis, Cartography, System Administration, Geospatial Intelligence, Engineering Support, Youth Mentoring, Project Planning, Analytics, Technical Leadership, Problem Solving, Project Coordination, Administration, Data Analysis, Writing, Youth Leadership, Databases, Spatial, Graphic Design, New Business Development, Java, SQL, ArcGIS Server, JavaScript, Web Design, Youth Empowerment, HTML, SQL Server, Customer Service, Foreclosures, Negotiation, Customer Relations, Access, Data Management, Spatial Databases
Education
California State University-Fullerton
Fullerton College
Platt College-Los Angeles
BMO Harris Bank May 2014 - Present
ASQ October 2012 - May 2014
Jacobus Energy December 2011 - October 2012
Fidelity National Information Services September 2008 - December 2011
Metavante November 2005 - September 2008
Metavante October 2002 - November 2005
Metavante December 2001 - October 2002
Skills
SQL, ASP.NET AJAX, C#
Education
Milwaukee School of Engineering 2002 — 2005
BS-Management Information Systems, Computer Science
Bryant & Stratton College 1995 — 1997
Associate Degree, Marketing
Fidelity National Information Services June 2012 - Present
Skills
Active Directory, Cisco Technologies, Business Intelligence, Disaster Recovery, Network Security, Troubleshooting, Windows Server
Education
ITT Technical Institute Greenfield, WI 2010 — 2013
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance, 3.9
Bryant and Stratton College-Milwaukee 2008 — 2010
Associate of Science (A.S.), Information Technology
Fidelity National Information Services August 2012 - Present
The Sharon Group, Inc. August 2012 - Present
Fidelity National Information Services June 1989 - April 2008
Fidelity National Information Services June 1989 - April 2008
Fidelity National Information Services June 1989 - April 2008
Fidelity National Information Services June 1989 - April 2008
Skills
Microsoft Office, Project Management, Contract Negotiation, Sales, Account Management, Budgets, Marketing, Leadership, Project Planning, Security, Management, CRM, Disaster Recovery, Negotiation, Business Strategy, Strategy, Customer Satisfaction, Vendor Management, Business Analysis, Outsourcing, Process Improvement, PMO, Program Management, Human Resources, Business Development
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 1977 — 1981
Juris Doctor, Law
Brigham Young University 1971 — 1977
Bachelor of Arts (B.A.), History
HealthPlan Services January 2012 - Present
Fidelity National Information Services March 2011 - January 2012
PwC July 2008 - December 2010
PwC March 2007 - June 2008
The Talbots, Inc. 1987 - 2007
Skills
SDLC, PeopleSoft, Project Management, Strategic Planning, Personnel Management, Financial Systems, PMO, Business Analysis, PMP, Process Improvement, Visio, Vendor Management
Education
Brown College 1981 — 1982
A.A, Computer Programming
University of Northern Iowa 1978 — 1979
BA, Theater
Butler University 1974 — 1977
Theater
Sutter Physician Services April 2013 - Present
Sutter Physician Services August 2012 - Present
Kaiser Permanente June 2012 - August 2012
Kohl's August 2011 - August 2012
Kaiser Permanente January 2012 - May 2012
Fidelity National Information Services August 2007 - August 2011
Fidelity National Information Services December 2004 - August 2010
West America Bank September 2002 - July 2007
Skills
Inputting data..., Assist in running..., Organized and verify..., Provided post office..., Administrative..., Medical Records, Data Analysis, Organization, Performance Improvement, Microsoft Word, Healthcare Information..., Healthcare, Retail Sales, 10 Key, Customer Service, Analysis, Communication, Outlook, Time Management, Public Speaking
Education
CSU Sacramento 2009 — 2012
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Solano Community College
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
EXACTA Jobs March 2015 - Present
Exacta Corporation May 2012 - February 2015
Kelly IT Resources February 2012 - April 2012
Fidelity National Information Services December 2011 - January 2012
Reliable Tool Plating March 2011 - May 2011
Scan Pac March 2011 - March 2011
Lamers Bus Services June 2009 - May 2010
Vesta, Inc October 2007 - June 2009
Miles Kimball Inc April 2004 - January 2005
Saint Francis Bank April 2001 - November 2003
Skills
Microsoft Office, Customer Service, Windows, Troubleshooting, Technical Support, Call Center, XP, Call Centers, Operating Systems, Group Policy, Microsoft Certified..., Active Directory, Software Installation, Help Desk Support, Windows 7, Wireless Networking, DHCP, DNS, Windows XP, Computer Hardware
Education
PC ProSchool 2011 — 2012
PC Proschool 2011 — 2012
Certification, IT Networking & Administration
Brensten Education
Luxottica Retail North America March 2014 - Present
Great American Insurance Group June 2012 - March 2014
Great American Insurance Group October 2007 - March 2014
Fidelity Information Services October 2005 - October 2007
Fidelity National Information Services June 2003 - October 2005
Skills
Microsoft Office, Microsoft SQL Server..., Toad for Oracle, Oracle SQL Developer, Microsoft SQL Server..., Rational RequisitePro, Rational ClearQuest, Telelogic DOORS, Quality Center, Agile Project Management, Salesforce Training, Jive, Apex Data Loader, Salesforce.com, Salesforce Administrator, Salesforce.com..., Salesforce.com..., Salesforce.com..., SharePoint, MS Project, Cognos, Agile Methodologies, Process Improvement, Business Analysis, Visio, Business Process..., Business Process, ClearQuest, Requirements Analysis, Integration
Education
Bowling Green State University 1998 — 2002
Bachelor of Science in Business Administration, Management Information Systems
Swaintechs August 2012 - Present
IKEA IT April 2012 - August 2012
Fidelity National Information Services March 2010 - February 2012
SunGard May 2009 - February 2010
SunGardRecovery Specialist May 2009 - February 2010
AT&T / IBM April 2007 - May 2009
Rowan University March 2007 - May 2009
Bryn Mawr College February 2001 - April 2004
EDS (Electronic Data Systems) / BellSouth November 1996 - February 2001
U.S April 1993 - November 1996
Skills
Red Hat Linux, Unix, Shell Scripting, Apache, Tomcat, VMware ESX, TCP/IP, SMTP, NFS
Education
Camden County College 1991 — 1994
Associates, Laser Electro Optic Technology
Pennco Tech 1988 — 1989
Assoc, Electronic Engineering
Glassboro State College 1983 — 1985
Certificate, Professional Applied Music
Epic May 2015 - August 2015
LAUNCH March 2014 - May 2015
Bucknell University May 2013 - May 2015
GE June 2014 - July 2014
Fidelity National Information Services June 2013 - August 2013
VietAbroader Organization July 2013 - July 2013
Skills
Data Analysis, Python, C++, C#, Scala, HTML, R, JavaScript, Oracle, VBA, Erlang, Microsoft Excel, Microsoft Office VBA, VB.NET, .NET, NLP
Education
Bucknell University 2012 — 2017
Bachelor of Science (B.S.), Double Major: Computer Science/Engineering, Mathematics
The London School of Economics and Political Science (LSE) 2015 — 2016
General Course
Hanoi - Amsterdam Highschool for the Gifted 2009 — 2012
High School, Physics
Fidelity National Information Services September 2013 - Present
Helbling & Associates, Inc. August 2012 - May 2013
Mars National Bank 2007 - 2012
Eat'n Park Hospitality Group 2006 - 2007
Skills
Microsoft Office
Education
Penn State University 2003 — 2005
B.S., Marketing/Marketing Management, General
Butler County Community College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), General Studies
FIS March 2015 - Present
Fidelity National Information Services February 2014 - Present
Fidelity National Information Services October 2012 - February 2014
Fidelity National Information Services October 2011 - October 2012
Fidelity National Information Services July 2010 - September 2011
Intuit March 2008 - June 2010
Raley's March 2007 - March 2008
Revenue Solutions Incorporated September 2006 - March 2007
Digital Insight January 2006 - September 2006
Digital Insight January 2002 - December 2005
Skills
Agile Methodologies, Unix, Java, Software Development, XML, SDLC, Oracle, JavaScript, SQL, Scrum, Requirements Analysis, SOA, Tomcat, Eclipse, Web Applications, Integration
Education
Sacramento State 1997 — 2001
B.S., Computer Science
Maher Information Services 1991 - Present
Fidelity National Information Services August 2007 - August 2010
eFunds 2007 - 2008
MacNeill Group, Inc. 2004 - 2004
First Data Corporation March 1994 - April 1997
Hughes Aircraft 1984 - 1991
Skills
SQL, Visual Basic, C#, C++, Microsoft SQL Server, C, Software Development, Perl, VB.NET, Agile Methodologies
Education
California State University-Los Angeles 1982 — 1984
BS, Engineering, Magna Cum Laude
University of Illinois 1966 — 1969
United States Postal Service October 2012 - Present
Fidelity National Information Services May 2011 - Present
H&R Block January 2004 - April 2011
Medical College of WI January 2010 - May 2010
University of Wisconsin January 2008 - June 2008
University of Wisconsin January 2007 - July 2007
Hampton Inn Hotel October 2005 - November 2006
Prime Financial Credit Union January 2002 - January 2004
Prime Financial Credit Union January 2002 - August 2002
Check N' Go December 1999 - January 2002
Education
08/2006 Bryant & Stratton College-Milwaukee 2006 — 2009
Bachelor's, Business Management
Bryant & Stratton College 2006 — 2009
Bachelor, General Business Management
Bryant & Stratton College
Bachelor of Science, Business Management
Viacom February 2015 - Present
Fidelity National Information Services March 2012 - January 2015
Tata Consultancy Services August 2011 - January 2015
Ceridian August 2011 - February 2012
Citrix Systems March 2011 - August 2011
Supermedia December 2010 - March 2011
FedEx Office June 2010 - December 2010
NFC March 2008 - July 2008
Skills
PL/SQL, SQL, C, Visio, MS Project, Crystal Reports, Business Objects, HTML, Databases, SSRS, SSIS, SSAS 2008, Performance Point, MicroStrategy Reporting, Cloud Applications, OLAP Cube Studio, SDLC, Microsoft Project, Business Intelligence, Oracle, Data Warehousing, Microsoft SQL Server, ETL, Data Modeling, XML, Business Analysis, Performance Tuning, Analytics, Analysis Services, Visual Studio, Shell Scripting
Education
California State University-Northridge 2008 — 2010
Master of Science (MS), Engineering Management
Jawaharlal Nehru Technological University 2004 — 2008
Bachelor of Technology (BTech), Electrical and Electronics Engineering
HSF Affiliates December 2012 - Present
Prudential Real Estate and Relocation Services January 2004 - December 2012
Fidelity National Information Services April 2002 - December 2003
Prudential Real Estate March 2000 - April 2002
COMPS InfoSystems, Inc. March 1991 - March 2000
Skills
Marketing, Sales, Real Estate, Managerial Finance, Appraisals, CRM, Business Development, Investment Properties, Entrepreneurship, Selling, Project Management, Finance, Product Management, Negotiation, Technology, Relocation, Strategy, Contract Negotiation, Luxury, Residential Homes, Investments, Lead Generation, Start-ups
Education
Buena Vista University
BA, Marketing
San Diego State University-California State University
U.S. Bank September 2012 - Present
Appcelerator June 2012 - September 2012
Avistar Communications April 2012 - June 2012
Metavante Technologies Limited May 2007 - March 2012
Fidelity National Information Services May 2007 - March 2012
Emerging Financial Solutions November 2008 - June 2011
World Financial Group October 2006 - September 2010
United Airlines January 2005 - May 2007
Advanced Medical Research & Info Center January 2003 - December 2004
Hewlett-Packard Laboratories May 2001 - December 2002
Skills
Linux, Operating Systems, Firewalls, Network Administration, Disaster Recovery, Unix, Apache, High Availability, Solution Architecture, Storage Area Networks, Integration, Data Center, Virtualization, SDLC, Perl, Hardware, SAN, Servers, Security, HP-UX, VMware ESX, VoIP, Network Security, Enterprise Software, IT Operations, Technical Support, VPN, HP, Active Directory, Networking, Storage, Cloud Computing, Databases
Education
California State University-Chico 1998 — 1999
Masters, Computer Science
California State University-Chico 1987 — 1993
Black Knight Financial Services January 2014 - Present
Lender Processing Services, Inc. (LPS) January 2006 - December 2013
Fidelity National Information Services August 2003 - December 2005
Alltel Information Services August 2002 - July 2003
Alltel Information Services January 2002 - July 2002
Alltel Information Services June 2001 - December 2001
Compaq Computers January 2001 - April 2001
KPMG June 2000 - August 2000
Center for Instructional Design April 1999 - August 1999
Zions Bank April 1998 - August 1998
Skills
Business Analysis, Waterfall, Software Project..., Business Requirements, PMP, SDLC, PMO, Vendor Management, Integration, Financial Analysis, Data Analysis, Client Relations Skills, Communication Skills, Automation, Foreign Languages, International Business, Project Management, Outsourcing, Risk Management, Visio, Process Improvement, SharePoint, Management
Education
Brigham Young University
Master of Business Administration (M.B.A.), Focus on Technology, Finance
Brigham Young University
Bachelor of Economics, Econometrics, Money & Banking, Financial Markets
Realty Depot March 2015 - Present
Cyrus knits February 2013 - Present
Cyrus knits October 2012 - April 2013
Fidelity National Information Services March 2007 - May 2009
AutoNation Nissan Clearwater May 2006 - March 2007
Gate Gourmet 2001 - 2004
Skills
Access, System Administration, Microsoft Word, Windows, HTML, Software Documentation, Computer Hardware, PowerPoint, Microsoft Excel, Microsoft Office, English, Outlook, Photoshop, Persian language, Farsi, Website Development, Customer Service, Dispatching, MS Project, Website Updating, Computer Assembly, Food Preparation, Renovation, Sales, Teaching, Retail Sales Experience, Software Installation, Inventory Management, Management, Marketing, Hardware, Sales Representative, Car Sales consultant, Collection account..., Airport Catering..., Civil Constraction, Microsoft Project, Invoicing, Networking, Troubleshooting, IT Administrative..., Shipping Coordinator, Freight coordinator, Real Estate
Education
Bunker Hill Community College 2001 — 2004
Computer and Information Sciences and Support Services
Middlesex Community College 2001 — 2002
English Language
Anssari Technical High School
Diploma, Civil Engineering Technology/Technician
FIS April 1987 - Present
Fidelity National Information Services 1987 - Present
FIS (Fidelity National Information Services) 1987 - Present
Cardpro Services Inc. 1987 - 1999
Skills
Banking, Salesforce.com, Financial Services, Electronic Payments, Relationship Management, Payments, Credit Cards, Payment Card Processing, Debit Cards, Internet Banking, Towels, Process Improvement, Sales, Team Leadership, Payment Systems, ACH, Financial Institutions, Merchant Services
Education
Calvin College 1970 — 1974
Bachelor of Arts, Business Economics
BMC Software December 2012 - Present
BMC Software September 2011 - December 2012
Citrix Systems September 2009 - September 2011
Fidelity National Information Services January 2006 - September 2009
BMV Corporation April 2003 - January 2006
Warner Bros. Entertainment Group of Companies January 2004 - January 2004
Server Arts January 2002 - January 2003
Motorola November 2000 - January 2002
Nortel August 2000 - November 2000
Skills
Product Management, Database Automaion, Data Center, Virtualization, Linux, Red Hat Linux, Perl, Apache, SQL, Microsoft SQL Server, Xen, Shell Scripting, VMware, Windows Server, High Availability, Linux System..., Unix Shell Scripting, System Monitoring, DNS, Technical Architecture, XenServer, Gentoo, Datacenter..., Nagios, Linux server..., TCP/UDP, Systems Monitoring, Cloud Computing, Excessive Metadata, Integration
Education
Broward College 1994 — 1997
FIS March 2011 - Present
FIS January 2008 - March 2011
Fidelity National Information Services April 2004 - December 2007
Aurum Technology 1999 - 2004
Electronic Data Systems 1994 - 1998
Unisys 1987 - 1994
Education
California Polytechnic State University-San Luis Obispo 1982 — 1987
Bachelor of Science, Business Finance
Teradata Applications March 2015 - Present
Teradata Applications July 2013 - February 2015
Teradata Applications January 2013 - July 2013
Teradata Applications July 2009 - January 2013
Aprimo, a Teradata Company March 2009 - July 2009
Aprimo, a Teradata Company September 2006 - March 2009
Fidelity National Information Services August 2004 - September 2006
PKMJ Technical Services Inc. December 2001 - September 2004
Skills
Marketing Automation, Thought Leadership, Process Improvement, Integrated Marketing, Marketing Solutions, Pre-sales, Analytics, Business Intelligence, Business Analysis, Software Implementation, Process Engineering, Campaign Management, Business Process..., Software Project..., Customer Relations, Account Management, Program Management, Software Development, Enterprise Software, Marketing Management, SaaS, Management Consulting, Change Management, Strategic Planning, Marketing Strategy, Competitive Analysis, Marketing Resource..., Visionary, MRM, Marketing, Marketing Operations, Workflow Applications, CRM, Management, Strategy, Software Implementation..., Professional Services, Databases, Demand Generation, Leadership, Salesforce.com, Project Management, Cloud Computing, Product Management, Software Documentation, Multi-channel Marketing, Lead Generation, Database Marketing, Analysis, Product Marketing
Education
Bowling Green State University 1997 — 2001
BSBA, Business and Management Information Systems
Wells Fargo June 2005 - Present
Wells Fargo Home Mortgage 2005 - Present
MISMO 2005 - Present
Fidelity National Information Services August 2001 - June 2005
Moore Data Management Solutions 1981 - 2005
VistaInfo August 1999 - August 2001
Moore Data September 1982 - August 1999
Data Management Services Division of MOORE Business Forms, Inc. 1981 - 1999
Moore Data Management Services 1981 - 1999
Moore Data Management Systems 1990 - 1998
Education
Calvin College 1968 — 1980
Fidelity National Information Services May 2012 - Present
EveryDayArt by Shari July 2006 - Present
H.O.P.E. Group / Absolute HCBS April 2012 - March 2015
Fidelity National Information Services 2012 - 2013
Microchip Technology, Tempe September 2011 - May 2012
Transitions for the Developmentally Disabled October 2009 - April 2012
AZ ACCESSORIES GROUP April 2008 - January 2009
B&B Florist 2008 - 2009
DAVE BANG ASSOCIATES May 2005 - March 2008
R.W. LYNCH COMPANY August 2004 - May 2005
Skills
Customer Service, Time Management, Microsoft Office, Microsoft Excel, PowerPoint, Administrative..., Office Administration, Executive Office..., Accounts Payable, Accounts Receivable, Payroll, Data Entry, Editing, Receptionist Duties, Fax, Letter Writing, Sales, Analysis, Process Improvement, Human Resources, Marketing, Accounting, Leadership, Customer Satisfaction, Team Leadership, Training, Social Networking, Management, Event Planning
Education
California State University-Northridge 1975 — 1977
Accounting and Business Administration
University of California, Los Angeles 1972 — 1975
Psychology, Economics, and Accounting
Granada Hills High School 1969 — 1972
Art and Psychology
Berkeley Lab November 2013 - Present
BayCare Health System June 2010 - November 2013
Fidelity National Information Services February 2009 - June 2010
Revolution Money November 2007 - February 2009
OSF St Mary Medical Center January 2005 - September 2007
Skills
Forecasting, Data Modeling, Microsoft Excel, Access, VBA, Budgets, Finance, Strategic Financial..., Financial Modeling, Financial Analysis, Financial Reporting, Variance Analysis, Business Analysis, Accounting, Analysis, Financial Planning, Management, Process Improvement
Education
Knox College 1998 — 2007
BA, Economics
Los Banos High School 1994 — 1998
Diploma, General Studies
California State University-East Bay
California State University-East Bay
California State University-East Bay
California State University-East Bay
Twin Cities Featherlite Trailers March 2012 - Present
Jared the Galleria of Jewelry September 2011 - March 2012
Ken Wise Buick-GMC-Honda September 2008 - September 2011
Fidelity National Information Services July 2006 - September 2008
Holiday Gas Station May 2005 - June 2006
Coaches Sports Bar August 2004 - May 2005
Pro-Tech Automotive March 2001 - August 2004
Skills
Customer Satisfaction, Training, Management, Sales, Automotive, Negotiation, Customer Service, Vehicles, Microsoft Office, Finance, Call Centers, Account Management, Licensing, Advertising, Customer Retention, Retail, Direct Sales, Customer Experience, Coaching, Inventory Management, Sales Management
Education
Buena Vista University 2008 — 2011
Bachelor of Arts, Sociology; Criminology
University of Wisconsin-River Falls 2004 — 2008
Fidelity National Information Services October 2009 - Present
Metavante May 2008 - October 2009
Metavante May 1998 - May 2008
Young Life June 1995 - May 1998
Skills
Payments, Financial Technology, Sales Management, Leadership Development, Electronic Payments, Leadership, Management, Payment Card Processing, Sales, Debit Cards, Direct Sales, Program Management, Relationship Management, Team Building
Education
Calvin College 1990 — 1995
Bachelor of Arts (BA), Psychology and Religion
Hospital Physician Partners January 2012 - Present
The Experts January 2011 - December 2011
Robert Half Technology October 2010 - January 2011
Fidelity National Information Services February 2007 - September 2009
Broward Community College North Campus August 2003 - January 2007
PW Design February 2000 - December 2002
COMFAMA August 1998 - August 1999
UNIVERSITY OF SAN BUENAVENTURA February 1998 - November 1998
ARIADNA S July 1996 - August 1998
SOMERAUTO S.A. April 1995 - July 1996
Skills
ASP.NET, C#, T-SQL, VB.NET, Bilingual, .NET, Stored Procedures, LINQ, JavaScript, WCF, WPF, Microsoft SQL Server, AJAX, Web Services, VMware, Active Directory, IIS, Web Development, Database Design, SharePoint, Superior Computer Skills, Databases, Software Development, ASP, SQL, Testing, Visual Basic, Web Applications, Java, ADO.NET
Education
PC Professor (Boca Raton, FL) 2010 — 2010
Certified, MCSD (C#, ASP.NET 3.5)
Broward College 2003 — 2005
Associate in Science Computer Programming and Analysis, Software Developer
Universidad Escuela de Administración y Finanzas y Tecnologías 1983 — 1984
Specialist, Specialist in Finance
Universidad de Antioquía 1974 — 1982
Bachelor, Industrial Engineer
Fidelity National Information Services January 2014 - Present
mFoundry January 2009 - December 2013
IBM Global Services June 2005 - December 2008
Masthead Venture Partners December 2004 - May 2005
Skills
Mobile Devices, Mobile Applications, Product Management, Mobile Payments, SaaS, Mobile Technology, Start-ups, Business Development, Business Strategy, Strategic Partnerships, E-commerce, Software Project..., Mobile Banking, Project Portfolio..., Product Lifecycle..., Program Management, Agile Methodologies, Integration, Business Analysis, Business Planning, Mobile, Apple iOS, Android, Payments, Leadership, Strategic Consulting, Competitive Analysis
Education
Boston University - School of Management
Bachelor of Science in Business Administration (BSBA), Finance, and Operations & Technology Management
Moses Brown School
Alliance HealthCare Services April 2014 - Present
Alliance Healthcare Services June 2011 - March 2014
Alliance Healthcare Services August 2009 - June 2011
Alliance Healthcare Services November 2005 - August 2009
Fidelity National Information Services January 2004 - November 2005
Countrywide Home Loans December 2002 - June 2003
Runzheimer International February 2002 - November 2002
eNeighborhoods May 1998 - February 2002
Harmon Homes October 1996 - May 1998
Lowell Spinners December 1995 - October 1996
Skills
Healthcare, Sales Management, Operations Management, P&L Accountability, Change Management, Turnaround Experience, Hospitals, New Business Development, Medical Imaging, MRI, Oncology, Digital Imaging, Management, Mergers & Acquisitions, Sales Operations, Marketing, Process Optimization, Team Leadership, Program Management, Business Development, Sales, Radiology, PACS, Healthcare Industry, Capital Equipment, Medical Devices, Revenue Cycle Management, Healthcare Consulting, Managed Care, Healthcare Information..., Revenue Cycle, Cardiology, Physician Relations, Healthcare Management
Education
Brandeis University 1986 — 1992
BA, American Studies
Winchester High School
FIS July 2013 - Present
EMV Migration Forum 2012 - Present
Fidelity National Information Services 2006 - December 2013
Certegy 1998 - January 2009
Certegy Check Services August 1998 - 2009
Equifax Check Services March 1995 - June 2000
Telecredit Service Corporation August 1988 - August 1992
TeleCredit 1988 - 1992
Telecredit Service Corporation October 1985 - August 1988
Skills
Credit Cards, Product Management, Electronic Payments, Mobile Payments, Debit Cards, Strategic Partnerships, Payments, E-commerce, Payment Card Processing, Product Marketing, Lead Generation, New Business Development, Marketing, Brand Management, Business Development, Sales Process, Strategy, Financial Services, Corporate Communications, Solution Selling, Sales, Competitive Analysis, Vendor Management, Leadership, Banking, Advertising, Executive Management, Trade Shows, Account Management, Customer Acquisition, Cards, Analytics, Payment Systems, Business Analysis, Relationship Management, Acquiring, E-payments, Business Strategy, Customer Retention, Payment Gateways, Mobile Commerce, Mobile Banking, Salesforce.com, SaaS, Loyalty Programs, Project Management, Merchant Services, Start-ups, Payment Industry, Executive Reporting
Education
Bowling Green State University 1977 — 1981
BS
Umpqua Bank 2010 - Present
RLR Management/Consulting March 2007 - April 2010
Fidelity National Information Services April 1995 - March 2007
Skills
Commercial Banking, Banking, Disaster Recovery, Business Analysis, Internet Banking, Vendor Management, Risk Management, Process Improvement, Retail Banking, Relationship Management
Education
California State University-Dominguez Hills
HonorHealth May 2015 - Present
Dignity Health January 2010 - March 2015
Fidelity National Information Services September 2009 - March 2010
Leidos Health May 2009 - September 2009
Stanford University Medical Center January 2007 - May 2009
Kaiser Permanente November 2001 - December 2006
Intrado April 2001 - October 2001
Openwave September 2000 - March 2001
IntercontinentalExchange, Inc. January 1999 - August 2000
Skills
Project Management, Project planning, Agile Project Management, Tandem, Information systems, SDLC, Mac OS X, ITIL, Project implementation, Project Engineering, Networking, Microsoft Office, Visio, Windows, Programming, SharePoint, HL7, EMR, Requirements Analysis, Deployment, Healthcare IT, HIPAA, Integration, MS Project, Software Implementation, IT Management, Software Project..., Business Analysis, Systems Analysis, IT Strategy, Disaster Recovery, Business Intelligence, Server Architecture, Vendor Management, Program Management, Process Engineering, Process Improvement, Security, Remedy, IT Service Management, Agile, EDI, Testing, Quality Assurance, Data Center, Databases, Healthcare, Application Development, IT Governance, Change Management
Education
Almeda University 2012 — 2014
Doctor of Philosophy (Ph.D.), Computer Science, 3.7
Art of Service 2009 — 2009
Certification, ITIL Certification, 3.7
PMP Campus 2006 — 2006
Certificate, PMP - Required 35 Hours PDU
XYPRO Suite of Security Protocols 2004 — 2004
Certificate, System Security on the HP-Nonstop Platform
IBM AIX System Administration 1 & 2 2002 — 2002
Certificate, AIX System Administration
HP Mission Critical Consultant 2000 — 2000
Certificate, HP-Nonstop Servers
California State University-Northridge 1984 — 1986
Engineer’s Degree, Engineering, 3.6
Trizic, Inc. March 2015 - Present
Fidelity National Information Services January 2014 - March 2015
FIS Mobile July 2012 - December 2013
University of San Francisco August 2011 - June 2012
University of San Francisco August 2011 - June 2012
GreenCollar Consulting Solutions October 2010 - December 2010
Hedge Solutions Accounting May 2010 - July 2010
Skills
Social Media, Salesforce.com, Statistics, Business Development, Cold Calling, SaaS, Sales, Project Management, Web Development, Competitive Intelligence, Qualifying Prospects, Core Banking..., Campaign Management, Campaign Strategies, Goal Oriented, Collaborative Leadership, Financial Technology, B2B
Education
University of San Francisco 2008 — 2012
BS, Business Administration
Boston University
Bachelor of Science (BS), Business Administration and Management, General
Fidelity National Information Services May 2014 - Present
Skills
Product Management, Software Project..., SDLC, Vendor Management, Business Analysis, Process Improvement, Program Management, Requirements Analysis, Banking, Integration, Project Management, Financial Services, Payments, Cross-functional Team..., Team Leadership, Requirements Gathering
Education
Bowling Green State University 1982 — 1986
FIS April 2015 - Present
US Mail Depot January 2014 - April 2015
Alegeus Technologies March 2011 - December 2013
Fidelity National Information Services March 2010 - March 2011
Fidelity National Information Services May 2002 - March 2010
Skills
Strategic Planning, Business Development, Account Management, CRM, Project Management, Customer Satisfaction, Team Leadership, Product Management, Outsourcing, Team Building, Call Centers, Operations Management, Salesforce.com, Purchasing, Cross-functional Team..., Procurement, Interviews, Customer Service, Business Intelligence, Business Process..., Project Planning, Business Analysis, Negotiation, Management, Software Documentation, Leadership, Vendor Management, Process Improvement, Analysis, Change Management, Program Management, Risk Management, Strategy, Team Management, Training, Visio, Solution Selling, Human Resources
Education
The University of Texas at Dallas - School of Management 2009 — 2012
BACHELOR OF SCIENCE, Global Business
Brookhaven Community College 2006 — 2008
ASSOCIATE OF APPLIED SCIENCE, Business Management
Fidelity National Information Services August 2012 - Present
ASG April 2008 - August 2012
ASG January 2007 - April 2008
ASG Software Solutions 2001 - 2005
Landmark Systems 1999 - 2001
Pacific Lumber & Shipping 1996 - 1999
Skills
z/OS, Cloud Computing, TCP/IP, OS/390, Message Queue, VM/CMS, Middleware, MVS, IBM Mainframe, SaaS, Enterprise Software, Pre-sales, Solution Architecture, Enterprise Architecture, Virtualization, COBOL, CRM, CICS, DB2, Data Center, Databases, Disaster Recovery, IT Management, IT Operations, IT Service Management, ITIL, ITIL Certified, Information Technology, Management, Product Management, Performance Tuning, Project Management, Mainframe, Architecture, Leadership, Networking, Sales Process, Agile Methodologies, Business Alliances, Business Analysis, Data Warehousing, Enterprise Content..., IT Strategy, IMS DB/DC, Go-to-market Strategy, Integration, Managed Services, Operating Systems, PaaS, Professional Services
Education
California Coast University 1992 — 1995
PhD
California Coast University 1990 — 1992
MBA
University of Maryland University College 1981 — 1985
BS
Fidelity National Information Services November 2013 - Present
Epsilon October 2012 - November 2013
Kaiser Permanente IT November 2010 - October 2012
Kaiser Permanente IT September 2009 - September 2010
PricewaterhouseCoopers June 2009 - September 2009
BearingPoint Inc. March 2007 - June 2009
Skills
Project Management, SDLC, CRM, Business Analysis, Software Project..., IT Management, Requirements Analysis, SaaS, Management, Enterprise Software, PMO, Vendor Management, Business Intelligence, Visio, E-commerce, Software Documentation, Business Process..., IT Strategy, Requirements Gathering, Business Process, Management Consulting, Process Improvement, Data Analysis, Change Management, Healthcare Information..., MS Project, Mobile Applications, Mobile Technology, Mobile Payments, Financial Technology, Payment Systems, Payment Industry, Payment Services, Account Management, Business Development, Strategic Partnerships, PaaS, Mobile Devices, Mobile Design, APIs, Web Services, SOAP, User Experience, User Interface, Retail Banking, Infrastructure, Software Development, Agile Methodologies, Agile Project Management, Agile & Waterfall...
Education
Yale School of Management 2007 — 2007
Certificate, Consulting Foundations
California State University-Chico 2002 — 2007
Bachelor's of Arts, Information & Communication Systems
Pitney Bowes October 2013 - Present
Pitney Bowes September 2012 - September 2013
Pitney Bowes January 2011 - September 2012
Fidelity National Information Services October 2010 - January 2011
Sportzone Grill and bar 2008 - 2010
Skills
Customer Satisfaction, Phone Etiquette, Customer Service, Computer Hardware, Hardware Support, Printers, Windows 7, Windows 8, Microsoft Office, Computer Building
Education
Fox Valley Technical College 2012 — 2016
IT Programming
PC ProSchools 2009 — 2009
MCP, MCDST
Pacific Gas and Electric Company January 2014 - Present
Pacific Gas and Electric Company June 2013 - November 2014
Fidelity National Information Services September 2012 - May 2013
California Department of State Hospitals January 2012 - August 2012
Management Information Systems Association December 2011 - May 2012
Growth and Learning Opportunities August 2009 - June 2010
Skills
Time Management, Leadership, Data Center Operations, Linux, SAP, System Deployment, OS X, Project Management, Active Directory, Microsoft Office, Servers, VMware, Software Installation, Help Desk Support, Software Documentation, Microsoft Office 2010..., IBM Tivoli, Social Networking, Windows 7, Citrix, Social Media, Mac OS X, SharePoint, Agile Project Management, SQL, Visual Studio 2010, Windows Server, SAP BI, Event Planning, Microsoft Operating..., Windows System..., Red Hat Linux, Crystal Xcelsius 2008, Multi Tasking, System Configuration, SDLC
Education
University of California, Berkeley Extension 2014 — 2015
Certificate Program in Project Management
California State University-Sacramento 2011 — 2013
Bachelor of Science (B.S.), Business Administration - Management Information Systems
Fidelity National Information Services September 2005 - Present
Fidelity National Information Services September 2005 - Present
Kforce September 2003 - September 2005
Skills
Microsoft Office, Customer Service, Outlook, Software Documentation, Document Review, Legal Research, Team Leadership, Legal Writing, Sales, Social Media, Research
Education
Butler University 1975 — 1979
Bachelor of Science (B.S.), Health and Physical Education/Fitness
CVS Health (Randstad) May 2015 - Present
Citizens Bank December 2010 - April 2015
Citizens Bank September 2009 - December 2010
Fidelity National Information Services September 2006 - June 2009
Fidelity Investments (Veritude) April 2005 - September 2006
Bank of America / Fleet Bank July 1996 - March 2005
Early, Cloud & Company May 1995 - June 1996
Locus Computing Corporation September 1994 - May 1995
IBM June 1974 - March 1994
Skills
Program Management, Process Improvement, Risk Management, Management, Outsourcing, Analysis, Project Planning
Education
Bishop Hendricken
Bryant University
Project Management
Northeastern University - Graduate School of Business Administration
Master of Business Administration (MBA), International Business
Worcester Polytechnic Institute
BS, Mathematics
Corinthian Colleges March 2012 - April 2015
Corinthian Colleges September 2008 - March 2012
Fidelity National Information Services June 2007 - September 2008
IntraTek, Inc. March 2005 - June 2007
Skills
System Administration, Troubleshooting, Windows 7, Active Directory, Windows Server, Typing, Technical Support, Software Installation, Software Documentation, XP, Microsoft Exchange, Citrix, Windows XP, Network Administration, Disaster Recovery, Networking, Help Desk Support, Hardware Diagnostics, Microsoft Office
Education
California State University-Long Beach
Bachelor of Science (BS), Management Information System
Fidelity National Financial June 2012 - Present
Fidelity National Financial 2003 - 2012
Fidelity National Information Services 2003 - 2004
iLumin 2000 - 2003
Candesa September 1999 - April 2000
FranklinCovey 1994 - 1999
Skills
Investments, Marketing Strategy, Strategy, Business Development, Management, New Business Development, Marketing, Strategic Planning, Web Marketing, Executive Management, Lead Generation, Strategic Partnerships, Product Management, Real Estate, Marketing Communications, Contract Negotiation, SaaS, Project Management, Online Marketing
Education
Brigham Young University
Brigham Young University - Idaho
Stewart Title May 2014 - Present
North American Title September 2012 - May 2014
CitiMortgage October 2006 - September 2008
Countrywide Wholesale January 2006 - October 2006
Lending Tree 2005 - 2005
Fidelity National Information Services 1998 - 2005
Skills
Process Improvement, Data Center, Change Management, Disaster Recovery, ITIL, Security, IT Management, Project Management, Relationship Management, Cisco Technologies, Leadership, Loans, Team Building, Sales, Underwriting, Business Development, Management, Negotiation
Education
California State University-Fullerton
BA, Public Relations
FIS December 2006 - Present
Fidelity National Information Services 2006 - 2009
eFunds Prepaid Soultions 2006 - 2008
Computer Associates April 2000 - September 2006
CA 2000 - 2006
Staff Builders Home Health June 1995 - June 2000
Skills
Process Improvement, Program Management, Vendor Management, Disaster Recovery, SDLC, Business Analysis
Education
University of Phoenix 2002 — 2004
Business Administration
Broward College
CSC 2014 - Present
CGI 2012 - 2014
D&B 2009 - 2011
Infosys 2004 - 2009
Fidelity National Information Services 2000 - 2004
Active International January 1998 - May 2000
KPMG, Moscow Russia 1995 - 1998
Price Waterhouse Coopers, Vienna Austria 1991 - 1995
Skills
Global Business..., Consultancy, Enterprise Risk..., Risk Management, Compliance, Banking, Contract Negotiation, Outsourcing, Consultative Selling, Risk, Strategic Planning, New Business Development, Sales Management, Portfolio Management
Education
California Western School of Law 1987 — 1991
Juris Doctorate, International Law/Finance
University of Colorado Boulder - Leeds School of Business 1984 — 1987
Bachelor of Science, Finance/Marketing
American International High School, Vienna 1980 — 1983
High School Diploma, Physics, Trig/Analysis, German, French
Cathay Bank January 2015 - Present
Cathay Bank October 2010 - January 2015
CCIS June 2009 - January 2012
Fidelity National Information Services November 2003 - March 2009
City of Los Angeles December 2002 - November 2003
Educational Participation In Communities (EPIC), July 1999 - November 2003
Skills
Management, Network Security, Troubleshooting, Networking, SAN, Vendor Management, Servers, Microsoft Exchange, Information Technology, Security, Leadership, Storage
Education
California State University-Los Angeles 1997 — 2002
BS, Computer Science
City of Tampa October 2009 - Present
Veredus February 2009 - June 2010
Fidelity National Information Services July 2007 - November 2008
Home Shopping Network, Inc. March 2002 - May 2007
Expanets, Inc. December 1999 - March 2002
Crown Marketing Group, Inc. July 1994 - December 1999
M. Bryce & Associates 1991 - 1992
Skills
Process Improvement, Disaster Recovery, Team Leadership, Troubleshooting, Visio, Windows, Program Management, Integration, Access, Telecommunications, Software Documentation, Avaya, Databases, Project Management, Servers, Networking, SQL, Business Analysis, SharePoint, Call Center, Vendor Management, Team Building, SDLC, Management, Microsoft SQL Server, Team Management, IIS, System Administration, Customer Service, MS Project, Analysis, Data Center, Oracle, Call Centers, Testing, IT Management, Technical Support, Requirements Analysis, Active Directory, Budgets, IVR, Project Planning, Security, Operations Management, Software Development, Business Intelligence, ITIL
Education
Butler University 1983 — 1987
B.S., Radio Television
Fidelity National Information Services April 2011 - Present
Skills
Troubleshooting, Call Center, Visio, Active Directory, Software Documentation, Help Desk Support, Access, Software Installation, Networking
Education
ITT Technical Institute-Greenfield 2014 — 2016
Bachelor of Science (B.S.), Information Systems and Cybersecurity, 3.63
Bryant and Stratton College-Milwaukee 2008 — 2010
Associate of Arts and Sciences (AAS), Information Technology
matc 2003 — 2007
Associate of Arts and Sciences (AAS), Information Technology
Fidelity National Information Services June 2012 - Present
Fidelity National Information Services 2006 - August 2012
Carnival Corporation August 2005 - April 2006
Cleveland Public Theatre 2002 - 2005
SJK Beringer Group, Inc. 2001 - 2005
Bowling Green State University 1992 - 1996
Skills
ACH, WebSphere MQ, AS400 Administration, Solaris 8/9/10, ASP.NET, Microsoft SQL Server, Core Banking, ATM networks, Call Center, Customer Service, Business Analysis, Banking, SQL, Servers, Vendor Management, Solaris
Education
Bowling Green State University 1992 — 1996
Computer Science
Verizon Wireless June 2008 - Present
Fidelity National Information Services July 2005 - May 2008
Bank of America November 2002 - March 2004
America Online January 2001 - November 2001
Skills
Business Analysis, Technical Support, Microsoft Office, Management, Six Sigma, Access, Visio, Testing, Software Development..., Process Improvement, Agile Methodologies, Critical Thinking, Wireless Communications..., Access Database, Database Design, CMMI, Wired Networking, PC support, Problem Solving, Online Research, Professional Writing, Software Requirements, SDLC, Requirements Analysis, Training, Public Speaking, Customer Service, Call Centers, Integration, Requirements Gathering, Agile Project Management, Business Process..., Relational Databases, Regulatory Compliance, Regulatory Documentation, FCC
Education
University of Phoenix 2004 — 2006
MBA, Technology Management
Brenau University 1997 — 2000
B.A., Theatre
inhouseIT September 2015 - Present
AppleOne Payroll December 2009 - September 2015
Sister Company of AppleOne Payroll - A-Check America, Inc. December 2012 - May 2014
Fidelity National Information Services June 2011 - August 2011
Pay Edge July 2008 - November 2009
First American Mortgage / Techsource April 2004 - November 2009
Skills
Windows, Software Deployment, SharePoint, Active Directory, Citrix, Access, Team Leadership, Outlook, Computer Hardware, Disaster Recovery, System Administration, Technical Support, DHCP, Microsoft SQL Server, Help Desk Support, Microsoft Exchange, Servers, Firewalls, Windows Server, Networking, Operating Systems, Training, Hardware, Database Administration, SQL, Software Installation, Software Documentation, Information Technology, Management, Integration, Windows 7, Troubleshooting, Vendor Management, Virtualization, Network Security, Lotus Notes, Databases, Security, IIS, Visio, IT Service Management, Data Center, Software Implementation, Infrastructure, Microsoft Excel
Education
Brooks College 1999 — 2001
Information Technology & Design
Los Altos High 1996 — 1999
High School, General Studies
Fidelity National Information Services August 1993 — Present
Eastern Financial Florida Credit Union July 1993 — Present
Eastern Financial Florida CU 1993 — Present
King Construction USA August 2006 — June 2009
EDS Group July 1995 — July 1999
Newtrend 1991 — 1993
Education
University of Florida 1982 — 1984
none
Broward College 1980 — 1982
AA, Computer Science
miramar high school 1976 — 1980
diploma
The Main Street America Group October 2013 - Present
CIT July 2012 - October 2013
Bank of America January 2012 - June 2012
Blue Cross Blue Shield of Florida September 2011 - December 2011
Huntington National Bank February 2011 - September 2011
Meridian Technologies 2010 - January 2011
Johnson & Johnson October 2007 - April 2010
Fidelity National Information Services June 2005 - October 2007
Florida Blue August 2002 - December 2004
Citi July 2001 - August 2002
Skills
XML, Weblogic, Java Enterprise Edition, SOA, J2EE Application..., Hibernate, Websphere, Web Services, WebSphere Application..., JDBC, JMS, Enterprise Architecture
Education
Bradley University 1995 — 1997
Master of Science, Computer Science
MVSR Engineering College ( Osmania ) 1990 — 1994
Bachelor of Enigneering, Electronices and Communications
Tallan January 2013 - Present
Word & Brown General Agency January 2011 - January 2013
Word and Brown October 2006 - January 2010
www.enterprisesystemsgroup.com February 2002 - December 2007
Fidelity National Information Services November 2005 - October 2006
Skills
WCF, ASP.NET, .NET, Scrum, Microsoft SQL Server, XML, JavaScript, Silverlight, WPF, CSS, HTML, Data Modeling, Waterfall, RAD, Process Modeling, Usability, Agile Methodologies, SDLC, C#, Web Services, SQL, Software Development, SOA, Web Applications, VB.NET, ASP.NET MVC, Visual Studio, SharePoint, LINQ, AJAX, XSLT, Business Analysis, TFS, IIS, SSRS, Agile Project Management, Visual Basic, ADO.NET, MVC, Databases, jQuery, SSIS, Enterprise Architecture, Database Design, Visio, Crystal Reports, Entity Framework, Software Project..., Oracle, Design Patterns
Education
California State Polytechnic University-Pomona 2000 — 2006
Bachelor's degree, Business / Computer Information Systems
Randstad Professionals US September 2008 - Present
SFN Group September 2009 - April 2012
Spherion September 2008 - May 2009
Fidelity National Information Services December 2005 - September 2008
Primanti Brothers Restaurant March 2004 - December 2005
It's Time To Travel June 1999 - February 2004
Skills
VoIP, Vendor Management, Analysis, Telecommunications, Accounts Payable, Accounting, Project Management, Invoicing, Customer Service, Account Reconciliation, Business Analysis, Customer Satisfaction, Process Improvement, Leadership, Team Leadership, Team Building, Software Documentation, Program Management
Education
Florida Atlantic University 2001 — 2009
Bachelor, Criminal Justice
Broward Community College 1998 — 2001
Associate, Liberal Arts
Fidelity Information Services January 2011 - Present
Fidelity National Information Services January 2007 - January 2011
Fidelity National Information Services January 2005 - January 2007
Skills
Web Services, Solution Architecture, Security, XML, Java, Web Applications, SQL, SOA, Technical Leadership, Communication Skills, Web Development, J2EE Application..., J2EE Web Services, OWASP, JavaScript, CSS, GWT, Software Development, HTML, JSP, Architecture, Databases, Software Engineering, JIRA, Project Management, Agile Methodologies, Software Project..., Java Enterprise Edition
Education
University of Denver 2002 — 2002
Business Management Certificate, Business Management
Bowling Green State University 1995 — 1999
Bachelor of Science in Business Administration, Managment Information Systems, International Business, Political Science
Fidelity National Information Services March 2008 - Present
GMAC ResCap August 2003 - March 2008
Bank One February 2003 - July 2003
Worldcom September 1999 - September 2002
Prudential May 1998 - July 1999
AT&T February 1993 - April 1998
Education
California University of Pennsylvania 1988 — 1993
B.S., Business/Computer Science dual degree
Broadcom June 2013 - Present
Fidelity National Financial January 2010 - May 2013
Lender Processing Services, Inc July 2008 - January 2010
Fidelity National Information Services July 2006 - June 2008
Fidelity National Financial 2004 - 2006
Fidelity National Financial 2004 - 2006
BlueKite September 2000 - June 2001
Zandiant Advanced Technologies May 1998 - August 1999
NetSoft January 1991 - May 1998
Netsoft (aka NSA - Network Software Associates) 1992 - 1998
Skills
SDLC, Release Management, Software Quality..., Software Project..., Agile Methodologies, ClearCase, Requirements Analysis, Vendor Management, Scrum, Management, TFS, Quality Center, Software Configuration..., Testing, Configuration Management, Software Development, ClearQuest, Agile Project Management, Software Build, Integration, Agile & Waterfall..., Waterfall, SharePoint, Test Automation, Test Planning, User Acceptance Testing, IT Management, Enterprise Software, ALM
Education
California State University-Fullerton 1988 — 1991
M.S. in C.S, Computer Science
California State University-Fullerton 1988 — 1991
M.S., Computer Science
Fu-Hsin
Fidelity National Information Services March 2013 - Present
Self Employed Sales Consulting September 2012 - March 2013
Billtrust August 2010 - June 2012
Fiserv Output Solutions January 2006 - June 2010
Emdeon January 2004 - January 2006
DST Output December 1997 - December 2004
Skills
Enterprise Technology..., Software Solution Sales, Hunter, New Business Development, Financial Services, Strategic Account..., EBPP, SaaS, B2B, RFP, Solution Selling, Outsourcing, Strategic Partnerships, Electronic Payment..., Key Account Management, Business Analysis, E-invoicing, Account Management, Cloud Computing, Sales Presentations, Leadership, Management, Sales, Telecommunications, Executive Management, Enterprise Software, Salesforce.com
Education
California Polytechnic State University-San Luis Obispo 1990 — 1993
Bacholer of Science, Business Administration
El Dorado High School
Moffitt Cancer Center June 2007 - Present
Certegy 2005 - 2007
Fidelity National Information Services 2005 - 2007
Danka Office Imaging 2003 - 2005
Home Shopping Network 1999 - 2000
HSN 1999 - 2000
CCI 1998 - 1999
Skills
ETL, Data Warehousing, Data Modeling, SDLC, Data Integration, SSIS, Oracle, Data Warehouse..., SSRS, Business Intelligence, Database Design, Informatica, PL/SQL, SQL, Dimensional Modeling, SQL Tuning, Healthcare Information..., Microsoft SQL Server, OLAP, Data Quality, Databases, T-SQL, Business Intelligence..., Business Objects, Enterprise Architecture
Education
Bowling Green State University 1978 — 1981
Bank of America 2009 - Present
Fidelity National Information Services 2005 - 2009
Countrywide Home Loans May 1992 - May 2005
Landsafe Credit January 1996 - May 2003
Skills
Vendor Management, IT Strategy, SDLC, Business Analysis, Disaster Recovery, Visio, Enterprise Architecture, Project Management, Data Center, MS Project, Software Development, ITIL, SharePoint, Software Documentation, Software Project..., Leadership, Requirements Analysis, IT Management, Integration, Project Portfolio..., Business Intelligence, Data Warehousing, Agile Methodologies, PMP, Requirements Gathering, Systems Analysis, SOA, Business Process, Microsoft SQL Server, Agile Project Management
Education
California State University-Los Angeles
B.S.
Tribble Home & Hearth May 2008 - Present
Fidelity National Information Services September 1993 - January 2010
ALLTEL 1995 - 2003
Bank of the West January 1985 - September 1993
Skills
Vendor Management, SDLC, Business Analysis, PMP, PMO, Process Improvement, Software Project..., IT Management, IT Strategy, Disaster Recovery, Requirements Analysis, Requirements Gathering, Integration, Visio, Resource Management, Program Management
Education
Golden Gate University 1976 — 1982
BS, Management, Major in Information Systems
California State University-Chico 1970 — 1972
Bachelor of Science (BS) in Management, with Major in Information Systems
Fidelity National Information Services February 2014 - Present
Ensinger Hyde May 2004 - February 2014
Virtua Health 1998 - 2004
Skills
Healthcare Information..., Windows, Active Directory, Citrix, Windows Server, Disaster Recovery, DHCP, Software Documentation, VMware, EMC Storage, Technical Support, Group Policy, Troubleshooting, VMware ESX, IT Operations, VPN, Hyper-V, Antivirus, Microsoft Exchange, IT Management, DNS, Firewalls, Routers, Servers
Education
Cabrini College 1994 — 1997
Cabrini College
Financial Industry Regulatory Authority 2011 - Present
Kiva.org May 2014 - September 2014
Fidelity National Information Services February 2013 - April 2014
Various September 2008 - December 2012
City National Bank 2006 - June 2008
City National Bank 2002 - 2006
Bankers Trust Company 1994 - 1998
Fidelity Investments 1986 - 1993
Skills
Risk Management, Enterprise Risk..., Financial Risk, Securities, Financial Services, Corporate Governance, Management, Internal Audit, AML, Operational Risk, Risk Assessment, Compliance, Strategy, Internal Controls, Operational Risk..., Mediation, Financial Regulation, Regulations, Credit, Banking, Regulatory Risk, Process Improvement, BSA, Writing, Anti Money Laundering, Regulatory Compliance, Policies & Procedures
Education
Boston University School of Law
JD
University of Southern California 1999 — 2001
MFA, Stark Producing Program, Cinematic Arts
Brown University
AB, International Relations
Pepperdine University School of Law
Mediating the Litigated Case, Straus Institute for Dispute Resolution
Center For Dispute Resolution
Mediation and Conflict Resolution
LACBA/Center for Civic Mediation
Basic and Advanced Mediation Skills Practicum
Fidelity National Information Services May 2012 - Present
Fidelity Information Services October 2007 - May 2012
Fidelity Information Services March 2007 - September 2007
Nelnet 2005 - 2006
Aerotek/TEKsystems 1995 - 2005
Skills
Oracle HR, Software Documentation, Requirements Gathering, Oracle E-Business Suite, Talent Acquisition, Oracle Applications, Vendor Management, Training, Oracle, Technical Recruiting, Testing, Quality Assurance, SDLC, Requirements Analysis, Accounts Payable, Business Analysis, Accounts Receivable, SharePoint, Business Process, Leadership, Recruiting, Integration, Process Improvement, Management, Analysis
Education
University of Phoenix 2006 — 2007
MBA
Bradley University 1990 — 1994
Alorica July 2014 - Present
Fidelity National Information Services January 2013 - April 2013
PRC August 2000 - August 2012
First Data Merchant Services 1998 - 2000
First Data Merchant Services 1994 - 1998
NaBanco/First Data Merchant Services 1993 - 1994
The Waldec Group May 1992 - January 1993
Skills
Business Analysis, Software Product..., Software Design, Software Quality..., Call Center Operations, Credit Cards, Hospitality Industry, Microsoft Office, Instructor-led Training, Team Leadership, Technical Subject Matter, Software Documentation, Technical Documentation, Vendor Management, Process Improvement, Requirements Analysis, Contact Centers, IVR, Software Project..., MS Project, Disaster Recovery, Visio, Troubleshooting, Technical Support, SQL, Systems Analysis, Quality Assurance, Call Center, SDLC, Mentoring Of Staff, Peer Mentoring, User Experience, Call Centers, Management, Analysis, Databases, Project Management, Training, CRM, Testing, Program Management, Telecommunications, Integration, Outsourcing, Business Process..., Business Requirements, IT Management, Project Portfolio...
Education
Broward Community College 1977 — 2006
Software Development
Early Warning Services March 2008 - Present
efunds Corporation March 1996 - March 2008
Fidelity National Information Services 1996 - 2008
Education
California Polytechnic State University-San Luis Obispo
BS, MIS
United Shore Financial Services October 2013 - Present
Shore Financial Services, Inc. February 2012 - Present
MBA Residential Technology Forum October 2011 - Present
Mortgage Technology Magazine January 2009 - Present
Fidelity National Information Services June 2011 - February 2012
MBA Residential Technology Forum October 2007 - October 2011
MISMO April 2009 - June 2011
Flagstar Bank June 2000 - June 2011
United Way for Southeastern Michigan June 1998 - June 2000
Area Agency on Aging 1-B August 1996 - June 1998
Skills
Process Improvement, Mortgage Banking, Risk Management, Mortgage Lending, Strategic Planning, Credit, Governance, Leadership, Loans, Call Centers, Banking, Change Management, Financial Services, Policy, Underwriting, Team Building, Financial Analysis, Portfolio Management, Customer Service, CRM, Relationship Management, Vendor Management, Project Management, New Business Development, Business Development, Finance, Executive Management, Training, Sales Management, Business Analysis, Loan Origination, Negotiation, Business Strategy, Contract Negotiation, Management, Business Process..., Credit Analysis, Mortgage Servicing, Residential Mortgages, Mergers & Acquisitions, Consumer Lending, FHA, Financial Risk, Strategy
Education
Wayne State University 2000 — 2002
MBA
Bowling Green State University 1992 — 1996
B.S.
Fidelity National Information Services February 2013 - Present
Skills
Digital Marketing, Marketing Strategy, Marketing Communications, Strategy, Advertising, Start-ups, Marketing, Social Media, Cross-functional Team..., Business Development, Strategic Planning, Public Relations, Social Networking, Business Strategy, Program Management, Leadership, Management, Strategic Communications, Budgets, Brand Management, SEM, Strategic Partnerships, Digital Strategy, Sales, Recruiting, Integrated Marketing, Mergers & Acquisitions, Fundraising, Sales Operations, Online Advertising, New Business Development, Entrepreneurship, Creative Direction, Social Media Marketing, Executive Management, Lead Generation, P, CRM
Education
Boston University - School of Management 1998 — 2000
MBA, Marketing/Marketing Management, General
Washington and Lee University 1989 — 1993
Bachelor of Arts (B.A.), Geology/Environmental Studies
Fidelity National Information Services 1997 - Present
Pacific Mercantile June 1991 - November 1996
First National Bank July 1985 - May 1991
Bank of America November 1973 - May 1985
Education
California State University-Long Beach
MBA, New Product Adoption
Fidelity National Information Services December 2007 - Present
Vicor INC March 2004 - April 2006
CSC February 1998 - March 2004
Isys Controls August 1992 - January 1998
Skills
Engineering, Unix, Technical Support, Requirements Analysis, Project Management
Education
California State University-Fullerton 1985 — 1989
Bachelor, Physics
Cricket Wireless August 2015 - Present
Cricket Wireless August 2014 - August 2015
Cricket Wireless March 2014 - August 2014
Aio Wireless January 2013 - March 2014
Hamilton State Bank March 2012 - January 2013
Navy Federal Credit Union December 2011 - March 2012
Fidelity National Information Services June 2009 - December 2011
ACG (Atlanta Computer Group) March 2008 - May 2009
Georgia United Credit Union September 2005 - March 2008
Georgia United Credit Union July 2005 - September 2005
Skills
ATM networks, Banking, Coaching, Credit, Credit Cards, Customer Service, Debit Cards, Microsoft Excel, Microsoft Office, Project Management, Team Leadership, Process Improvement, Software Documentation, Sales, Analysis, Training, Call Centers, Management, Marketing, Budgets, Team Building, Vendor Management, Strategic Planning, Telecommunications
Education
California State University-Fullerton
Bachelor of Arts, Psychology
Fidelity National Information Services April 2012 - Present
Data Center Inc. September 2010 - April 2012
RDSI Banking Systems January 2006 - September 2010
RDSI Banking Systems October 1997 - December 2005
Education
Bowling Green State University 2005 — 2006
MBA
The Defiance College 1977 — 1981
BS, Quantitative Business Analysis
Brand Ideas. March 2011 - Present
Brand Ideas February 2011 - June 2014
MySpace January 2008 - January 2011
Fidelity National Information Services November 2006 - December 2007
First American March 2005 - November 2006
Pacific Life May 2000 - May 2005
The Stevens Group January 1999 - May 2000
Skills
T-SQL, SSIS, Microsoft SQL Server, Performance Tuning, Database Administration, SSRS, Databases, Data Warehousing, ETL, SharePoint, Database Design, SQL, Disaster Recovery, IIS, High Availability, Enterprise Architecture, SDLC, Data Modeling, Oracle
Education
Chapman University 2001 — 2003
Bachelor's Degree, Business/Corporate Communications
California State University-Long Beach 1995 — 1998
Freddie Mac June 2013 - Present
OWASP January 2010 - Present
Milestone Information Services May 1997 - Present
Freddie Mac March 2011 - June 2013
US Navy August 2010 - August 2012
Citizens Property Insurance November 2010 - March 2011
Wells Fargo May 2009 - November 2010
Blue Cross and Blue Shield 2006 - 2009
Fidelity National Information Services 2004 - 2006
Vistakon 2002 - 2004
Skills
Application Security, Computer Security, Security, Web Application Security, SDLC, Enterprise Architecture, OWASP, Information Security..., Java, Spring, Security Clearance, Code Review, Coding Standards, JavaScript, Security Training, CISSP, Vulnerability Assessment, CSS, HIPAA, C++, Static Analysis, Sun Certified Java..., Server Side Programming, Struts, JSP, Application Development, appsec, Information Security..., Security Audits, Security Policy..., Security Architecture..., Remediation, secure coding, Risk Assessment, Web Applications, Cyber Security, IT Audit, Risk Mitigation, Ethical Hacking, COBIT, ISO 27001, Cryptography, Linux, PCI DSS, NIST, scjp, Wireshark, SOA, Burp Suite, Rational AppScan
Education
Brescia University
Bachelor's Degree, Computer Science
University of Kentucky
Master's Degree, Computer Science
Lake Worth Community Redevelopment Agency July 2006 - Present
Lake Worth Community Redevelopment Agency (CRA) July 2006 - Present
City of Lake Worth Florida CRA July 2006 - Present
Fidelity National Information Services 2005 - 2006
Fidelity Information Services 2004 - 2006
Wildcard Systems Inc 2004 - 2006
American Express October 1998 - April 2004
Skills
Public Law, Local Government, Strategic Planning, Zoning, Community Development, Urban Planning, Economic Development, Project Planning, Financial Services, Land Use Planning, Land Use, Government, Payment Card Processing, Policy, Emergency Management, Transportation Planning, Affordable Housing, Grant Writing, Public Administration, Urban, Public Policy, Comprehensive Planning, Historic Preservation, Policy Analysis, Grants, Redevelopment, Leadership
Education
Florida Atlantic University 2002 — 2006
Masters, Urban and Regional Planning
Florida Atlantic University 1998 — 2001
Bachelors, Public Management
Broward College 1995 — 1998
AA, Hospitality Management
FIS 2007 - Present
Fidelity National Information Services November 2007 - September 2010
American Digital Communications 2005 - 2007
SunTrust Bank 2001 - 2003
Bank of America 1993 - 1996
Education
California State University-Sacramento 1993 — 1995
IBM 2013 - Present
Fidelity National Information Services November 2012 - June 2013
Fiserv Credit Union Solutions November 2008 - September 2012
Skills
Integration, Visio, Process Improvement, Project Management, Requirements Gathering, Cross-functional Team..., SQL, Software Documentation, Vendor Management, PMP, Software Project..., Leadership, Business Requirements, Agile Methodologies, Technical Writing, Testing, SharePoint, Business Process..., User Acceptance Testing, Quality Assurance, Business Process
Education
Broome Community College 1988 — 1991
Fidelity National Information Services 2009 - March 2012
Buy Seasons 2009 - 2009
WTMJ 2001 - 2006
BANTEK WEST 1996 - 1998
National Business Systems 1995 - 1996
Skills
Customer Service, Outlook, Call Centers, Public Speaking
Education
Bryant and Stratton College 2006 — 2008
Associates Degree, Information Technology
Gateway Technical College 1999 — 2001
RADIO BROADCASTING
Fidelity National Information Services March 2012 - Present
MEDecision January 2010 - March 2012
MEDecision October 2008 - March 2012
Fidelity National Information Services January 1998 - October 2008
Sanchez Computer Associates May 2000 - May 2003
The PJA School January 1998 - December 2000
Skills
SQL, SDLC, Requirements Analysis, Microsoft SQL Server, Software Development, Program Management, Business Requirements, Agile Methodologies, Business Analysis, Java, Requirements Gathering, Software Project..., Software Quality..., Unix, Visio
Education
Computer Learning Center 1994 — 1997
Bucks County Community College 1991 — 1992
Managment
Fidelity National Information Services August 1990 - Present
Fidelity National Information Services August 2012 - August 2012
Fidelity 1990 - 2008
Skills
Unix, VMware ESX, Servers, Virtualization, Data Center, Linux, Operating Systems, Solaris, System Administration, SQL, SDLC, Storage Area Networks, SAN, Red Hat Linux, Troubleshooting, TCP/IP, Cisco Technologies, DNS
Education
Butler County Community College 1998 — 2001
IT Security, IT Security
The Sandra Feinstein-Gamm Theatre November 2014 - Present
Amica Mutual Insurance August 2013 - Present
Bryant University January 2014 - January 2015
Amica Mutual Insurance Co. September 2012 - August 2013
Amica Mutual Insurance December 2010 - September 2012
Amica Mutual Insurance Company July 2008 - December 2010
Fidelity National Information Services May 2002 - July 2008
Skills
Full Lifecycle Project..., Technology Roadmapping, Enterprise Deployments, Enterprise Systems..., Vendor & Key Partner..., Procedure..., Test Planning &..., Continuous Integration, Agile Methodologies, Business Analysis, Enterprise Software, Integration, Leadership, Management, Product Lifecycle..., Requirements Analysis, SDLC, SQL, Scrum, Software Development, Systems Management, Strategy
Education
Bryant University 2007 — 2009
MBA, Business Administration and Management, General
Johnson & Wales University 2000 — 2002
BA, Management
Fidelity National Information Services February 2011 - Present
Fidelity National Information Services February 2002 - February 2011
T-Mobile September 1998 - August 2000
Skills
Disaster Recovery, Windows Server, Troubleshooting, Network Administration, System Administration, Microsoft SQL Server, Active Directory, Network Security, TCP/IP, Management, Visio
Education
ITT Technical Institute-Fort Lauderdale 2015 — 2016
Bachelor of Science (BS), Information Systems and Cybersecurity
Westwood College of Technology 2011 — 2013
BS, Information Systems Security
Broward College 1998 — 2003
Associate in Science, Computer Enginnering, Network specialization
Bank of America June 2011 - Present
Bank of America January 2007 - May 2011
Fidelity National Information Services March 2005 - January 2007
Bank of America October 2003 - November 2005
Bank of America December 1997 - September 2003
Bank of America August 1986 - November 1997
Skills
Microsoft Office 2007, Microsoft Excel, Microsoft Word, Microsoft Visio, Microsoft Project, Microsoft PowerPoint, Live Meeting, SharePoint, Using pdf converter...
Education
Bridgewater College
Bachelor of Science (B.S.), Business Administration
Fidelity National Information Services June 2005 - Present
InterContinental Hotels Group January 1995 - April 2004
Skills
Avaya, VoIP, Telecommunications, Cisco Technologies, Call Centers, Disaster Recovery, Leadership, Switches, Management, MPLS, Network Design, Troubleshooting, Unified Communications, Vendor Management, LAN-WAN, IP, Data Center
Education
Cal State Fullerton 1988 — 1989
IT
esperanza 1986 — 1988
Fidelity National Information Services August 2007 - April 2015
Education
Strayer University 2006 — 2008
Bachelor’s Degree
Butler County Community College 1988 — 1991
Associate’s Degree, Executive Assistant/Executive Secretary
Northeastern University June 2005 - Present
Brandeis University November 2000 - June 2005
Sierra-Cedar May 1997 - October 2000
Fidelity National Information Services October 1996 - May 1997
ADP September 1995 - October 1996
Education
Brandeis University 2000 — 2005
Masters in Software Engineer Program (1 course away)
Southern New Hampshire University
BS, Management Information Systems
Tata Consultancy Services January 2013 - Present
Tata Consultancy Services February 2012 - December 2012
Cisco Systems December 2011 - February 2012
AlertEnterprise September 2011 - December 2011
Fidelity National Information Services May 2008 - September 2011
Verizon March 2007 - April 2008
Skills
Integration, Java Enterprise Edition, Java, Security, LDAP, CRM, Scrum, BPEL, Information Security, Access, Spring, Hibernate, Web Services, Struts, JSP, SOA, XML, PL/SQL, Oracle, SQL, Agile Methodologies, Servlets, Unix, Eclipse, Tomcat, SDLC, Solution Architecture, Software Development, Weblogic
Education
University of Central Florida 2002 — 2004
M.S.
Millersville University of Pennsylvania 1992 — 1993
B.S.
Bunker Hill Community College 1990 — 1992
AA
RDIG, LLC Independent ConsultantThirty-One GiftsApril 2012 - Present
Fidelity National Information Services April 2005 - Present
FAME Inc. April 2004 - April 2005
JPMorgan Chase October 1999 - December 2002
JPMorgan Chase September 1998 - September 1999
JPMorgan Chase September 1988 - September 1998
Education
Briarcliffe College 1998 — 2001
Bachelors of Business Administration, Major: Business Administration, Minor: Information Technology
Briarcliffe College 1997 — 1997
Diploma, Computer Servicing Technology
Nassau Community College 1989 — 1992
Associates in Science, Major: Liberal Arts and Science – Math and Science, Minor: Information Processing
MDLIVE, Inc. January 2015 - Present
MDLIVE, Inc. June 2014 - January 2015
Fidelity National Information Services April 2013 - June 2014
Fidelity National Information Services March 2012 - April 2013
Fidelity National Information Services May 2007 - March 2012
Fidelity National Information Services September 2005 - May 2007
Fidelity National Information Services October 2003 - September 2005
Professionally Speaking Inc. July 2002 - August 2003
Skills
Management, Process Improvement, Call Centers, Program Management, Business Analysis, Leadership, Team Leadership, Business Process..., Training, Project Management, Financial Services, CRM, SDLC, Payments, Customer Satisfaction, Electronic Payments, Sales, Disaster Recovery, Payment Card Processing, Escalation, Priority Management, Problem Analysis, Client Services, Forecasting, Sales Operations, Access, Business Process, Software Documentation, ITIL, Impact Assessment, Problem Solving, Mentoring, Project Execution, Configurations, Health Fairs, Trade Shows
Education
Nova Southeastern University 2012 — 2015
Master of Business Administration (M.B.A.), Entrepreneurship & Leadership
University of Phoenix 2009 — 2012
Bachelor's Degree, Business Management
University of Phoenix 2007 — 2009
AA, Business Administration
Broward Community College 2005 — 2006
Criminal Justice Major
ReliaQuest, LLC for Allstate Benefits Inc. October 2011 - June 2012
Open Systems Technologies, Inc March 2010 - September 2011
Randstad Technologies US December 2008 - March 2010
Fidelity National Information Services July 2007 - November 2008
Fidelity Technology Solutions June 2005 - July 2007
Unitrin Data Systems July 2002 - June 2005
Education
Bowie State University 1989 — 1991
Masters of Science, Management of Information Systems, 3.8
Community College of the Air Force 1988 — 1990
Associate of Applied Science, Intelligence Collection, 3.7
University of Maryland College Park 1986 — 1988
Bachelors of Arts, Fine Arts/English and Literature, 3.9
State Street March 2014 - Present
Army National Guard March 2013 - Present
John Hancock Life Insurance Company (U.S.A.) January 2012 - March 2013
State Street Bank April 2007 - December 2010
Fidelity National Information Services May 2004 - December 2006
New York Life Insurance Company 2003 - 2004
Skills
Mutual Funds, Financial Modeling, Financial Analysis, Financial Services, Investments, Analysis, Fixed Income, Finance, Securities, Equities, Business Analysis
Education
Boston University - School of Management
Master of Business Administration (MBA)
Suffolk University
Sawyer School of Business, Graduate Coursework
University of Massachusetts Dartmouth
BA, History
NYCE Payments Network, LLC. 2010 - Present
FIS 2010 - Present
Fidelity National Information Services January 2008 - Present
House Account Funding January 2007 - Present
House Account Funding January 2007 - Present
The Bisys Group 1998 - 2002
EDS 1989 - 1999
EDS, an HP company May 1988 - May 1998
Electronic Data Systems 1988 - 1998
Skills
Program Management, Payments, Strategy, Product Management, Banking, Accounting, Strategic Partnerships, Project Management, Strategic Planning, Finance, Retail, Electronic Payments, Accounts Receivable, Management, Change Management, Mobile Payments, Process Improvement, Vendor Management, Financial Services, CRM, Debit Cards
Education
Bowling Green State University 1966 — 1970
BS in business, Finance and Economics
FIS May 2010 - Present
Fidelity National Information Services November 2009 - May 2010
Fidelity Information Services April 2006 - November 2009
Metavante January 2003 - March 2006
Education
Cardinal Stritch University 2008 — 2010
MSM, Management
Bryant and Stratton College 2004 — 2007
Bachelor of Administration, General Management
Realgy LLC (Realgy Energy Services) February 2013 - Present
Alegeus Technologies August 2012 - March 2013
Fidelity National Information Services October 2009 - August 2012
Metavante December 2002 - December 2009
ING 2000 - 2002
Moore Wallace 1998 - 2000
Legend Communications, Inc. January 1995 - February 1998
Skills
DNS, Networking, Testing, SDLC, Business Analysis, Visio, Vendor Management, Programming, Solution Architecture, SQL, SOA, Integration, Agile Methodologies, Software Development, Business Process..., Program Management, Process Improvement, Java Enterprise Edition, Software Installation, Change Management, C#, Python, Windows Azure, ZFS, C++
Education
University of Northern British Columbia 1994 — 1998
BS, Environmental Planning, Computer Science
Brock University 1991 — 1992
Bachelor of Applied Science (BASc), Urban Planning
Fidelity National Information Services May 2008 - Present
Unisys January 1991 - May 2008
Prime Computer January 1986 - January 1991
Education
California State University-Chico
B.S., Finance, Computer Science
Newcourse Communications, Inc. May 2008 - Present
Fidelity National Information Services June 1995 - June 2008
Skills
Mortgage Lending, Credit, Customer Service, Project Management, Account Management, New Business Development, Process Improvement, Vendor Management, Salesforce.com, Sales Management, Business Development, Sales, Sales Operations, Solution Selling, CRM
Education
California State University-San Bernardino 1973 — 1975
BA, Business Admin.
Fidelity National Information Services 1988 - Present
Education
California University of Pennsylvania 1971 — 1975
BS, Math and Computer Science
Union Bank & Trust February 2015 - Present
Fidelity National Information Services December 2012 - June 2013
Bank of America Merchant Services May 2010 - November 2012
Fifth Third Bank 2008 - 2009
RBC Group 2006 - 2007
Bank of America 1995 - 2006
Bank of America 2001 - 2005
Bank of America 1999 - 2001
Bank of America 1997 - 1999
Bank of America 1995 - 1997
Skills
Relationship Management, Financial Analysis, Contract Negotiation, Pricing Strategy, Business Development, Client Retention, Salesforce.com, Employee & Student..., Interchange Management, Developing Key..., Consultative Selling..., Marketing to Community..., Business Banking, Credit Card Transaction..., Treasury Management, Credit Cards, Retail Banking, Loans, Credit, Portfolio Management, Commercial Banking, Payments, Financial Services, Banking, Leadership
Education
Western Carolina University
Bachelor's Degree, Business Administration and Management, General
Hargrave Military Academy 1980 — 1982
High School, College Preparatory
Brevard College
Brevard College
Convergys March 2014 - Present
Fidelity National Information Services August 2012 - February 2014
Paratus Enterprises, Inc. July 2008 - February 2014
SpareBackup 2010 - 2011
Chevron September 2009 - October 2010
CALNet Consulting March 2008 - September 2009
Nicholas Laboratories 2006 - 2008
Corinthian Colleges, Inc. 2003 - 2006
Skills
Cisco Technologies, Switches, Disaster Recovery, Data Center, Firewalls, Routers, Network Administration, BGP, MPLS, OSPF, WAN, Routing, EIGRP, IP, Network Engineering, Troubleshooting, Networking, VMware, Visio, Cisco IOS, Network Security, Security, QoS, Cisco Routers, VPN, Network Architecture, LAN-WAN, IT Operations, Testing, Operating Systems, Hardware, CCNP, Software Documentation, ASA, Virtualization, System Deployment, Storage, Infrastructure, Cisco Nexus
Education
California State University-Fullerton
Engineering and Computer Science
Fidelity National Information Services May 2010 - Present
Fidelity Information Services September 1985 - May 2010
Skills
Banking, Business Analysis, Payments, Product Management, Security, Risk Management, Vendor Management, Retail Banking, Process Improvement, Team Leadership, Outsourcing, Contract Negotiation, Strategic Planning, Business Development, Contract Management, Continuous Improvement, Customer Service, Project Management, Requirements Gathering, Mainframe, SDLC, Financial Services, Software Development, Management, Business Intelligence, IT Strategy, Data Center, Requirements Analysis, CRM, Integration, Business Process..., Business Process, Program Management, Disaster Recovery, Software Project..., IT Management, Project Portfolio..., Enterprise Software, PMO, PMP, Resource Management, Enterprise Architecture, SaaS, Professional Services, Business Continuity, Strategy, Business Requirements, Solution Architecture, ITIL, Information Technology
Education
Bryant University 1980 — 1983
BS, Computer Information Systems
Fiserv August 2014 - Present
Fidelity National Information Services January 2012 - August 2014
Hewlett-Packard January 2005 - May 2010
Skills
Account Management, CRM, Vendor Management, Business Analysis, Solution Selling, Salesforce.com, SaaS, Management, Outsourcing, Process Improvement, Business Development, Cloud Computing, Project Management, Data Center, Call Centers, Customer Service, Leadership, Team Leadership
Education
California State University San Marcos 1998 — 2001
Bachelor's degree, Psychology
Northgate High School 1992 — 1996
JNG Publications July 2012 - Present
Teradata July 2011 - June 2012
Fidelity National Information Services July 2004 - July 2011
Skills
FrameMaker, Content Management, HTML, RoboHelp, Adobe Acrobat, Single Sourcing, Agile & Waterfall..., XMetal, XML, CSS, JavaScript, Photoshop, Author-it, Microsoft Office, InDesign, Editing, DITA
Education
Bridgewater State University
BA, English
Foundation College
Certificate, Multimedia Technology for Business
San Diego Miramar College
Coursework, Visual Basic and Microsoft Word
Teradata
Internal Training, XMetal, CCMS, DITA and Astoria
University of California, San Diego
Certificate, Technical and Scientific Communication
Black Knight Financial Services February 2015 - Present
Wet Seal, Inc February 2014 - October 2014
Fidelity National Information Services March 2012 - June 2013
Ceridian August 2008 - December 2012
Numecent 2005 - 2008
Skills
SDLC, Agile Methodologies, Requirements Analysis, Software Development, Java, SQL, PL/SQL, Agile Project Management, Software Project..., User Acceptance Testing, .NET, Software Quality..., Test Planning, Scrum, Project Coordination, Vendor Co-ordination, SharePoint, Software Documentation, Visio, PowerPoint, Microsoft Excel, J2EE Application..., Eclipse, Visual Studio, Technical Documentation, Systems Analysis, TFS, Business Requirements, Testing, PMP, Oracle, XML, Databases, System Testing, Project Management, MS Project, Project Planning, Budget Monitoring, Presentations, Waterfall, Microsoft Project
Education
California State University-Los Angeles 2003 — 2005
MS, Electrical and Computer Engineering
University of Pune 1998 — 2001
Bachelor of Engineering (BE)
Fidelity National Information Services April 2005 - Present
FIS Corporation May 2007 - November 2011
FIS Corporation April 2005 - May 2007
Skills
Software Documentation, Requirements Gathering, Requirements Analysis, Business Requirements, Quality Assurance, Manual Testing, BMC Remedy, Security, Business Analysis, Desktop Computers, Customer Service, Training, Management, Leadership, Human Resources, Access, Program Management, Interviews, Coaching
Education
Bryant & Stratton College 2010 — 2013
Bachelors, Business Administration
Bryant & Stratton College 2004 — 2007
Paralegal Studies A.A.S, Paralegal
Scotiabank May 2014 - Present
BMO Financial Group June 2012 - April 2014
Fidelity National Information Services April 2011 - May 2012
Bank of Montreal September 2010 - March 2011
Fidelity Information Services 2005 - 2010
CIT Global October 1999 - August 2005
Vodafone Egypt January 1998 - October 1999
EDS 1995 - 1998
Skills
SDLC, Architecture, Requirements Analysis, PMP, Business Analysis, IT Management, Vendor Management, Strategic Planning, EMV, IT Service Management, Product Development, MBA, Project Management, Project Planning, MS Project, Project Delivery, Program Management, Change Management, Business Process...
Education
University of Waterloo 2001 — 2004
MASc, Management of Technology
ITI 1994 — 1995
Deploma, Software Skills Development
Cairo University 1989 — 1994
BS, Electronics, and Electrical Communications
JCP Logistics October 2011 - Present
Duncan Solutions July 2011 - October 2011
Van Ru Credit Corporation January 2011 - May 2011
VanRu Credit Corporation January 2011 - May 2011
Fidelity National Information Services March 2010 - December 2010
Wells Fargo June 2009 - December 2009
Wageworks, Inc September 2006 - February 2008
Skills
Customer Service, Data Entry, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Customer Satisfaction, Microsoft Office, Coaching, Time Management, Teamwork, Team Leadership, Research, Medical Terminology, Strategic Planning, Public Speaking, Employee Relations, Credit, Loss Mitigation, Credit Cards
Education
Bryant & Stratton College
Associate Degree
Bryant and Stratton College-Milwaukee
Associate's degree, Medical/Clinical Assistant
Fidelity National Information Services August 2011 - Present
Brenneman Associates November 1988 - August 2011
RDSI Banking Systems November 1988 - August 2011
RDSI Banking Systems February 1988 - August 2011
Jon A. Brenneman January 1987 - January 1989
ADP January 1975 - January 1987
Skills
Business Strategy, Customer Service, Project Management, Team Leadership, Financial Services, Leadership, Payments, Sales Operations, Public Speaking, Microsoft Office, Financial Institutions, Commercial Banking, Accounting, Market Research, Program Management
Education
Bowling Green State University 1968 — 1972
Bachelor of Science, Business Administration; Finance-Banking; Credit Management
American Honda Motor Company, Inc. October 2004 - Present
Fidelity National Information Services November 1987 - October 2004
Sony Pictures Entertainment April 1998 - April 1999
Skills
Fidelity Auto Finance, Systematics/ALLTEL/FIS..., SPE Participation..., SDLC, Visio, Systems Analysis, Business Analysis, Software Development, IT Management, ZEKE, ZEBB, Endeavor, Serena Changeman, JCL, Shaw Retail Loan
Education
CSUDH 1989 — 1992
MBA, MIS
CSUDH 1983 — 1987
BS, CIS
FIS February 2015 - Present
Fidelity National Information Services February 2013 - February 2015
Ally Financial Inc. November 2009 - January 2013
Abington Bank October 1998 - October 2003
Fox Chase Bank July 1983 - October 1998
Skills
Banking, Credit, Loans, Process Improvement, Risk Management, Financial Analysis, Business Analysis, Retail Banking, Customer Service, Commercial Lending, Vendor Management, Microsoft Excel
Education
University of The Arts 1978 — 1983
BS, Music/Music Education
Bucks County Community College
Henry Schein November 2014 - Present
Fidelity National Information Services May 2013 - December 2013
Adelman Travel Group February 2011 - May 2013
Time Warner Cable August 2010 - September 2011
Skills
Teamwork, Customer Service, Call Centers, Customer Satisfaction, Sales, Time Management, Microsoft Word, Outlook, Accounting, Team Leadership, Leadership, Marketing
Education
Bryant and Stratton College 2012 — 2015
Associate's degree, Criminal Justice/Law Enforcement Administration, 3.1
FIS - Fidelity Information Services April 2004 - Present
Fidelity National Information Services 2004 - Present
Memento, Inc. April 2004 - April 2012
Conjoin, Inc. February 2000 - January 2002
HCIA 1995 - 2000
Education
University of Rhode Island 1990 — 1997
Master of Science (MS), Computer Science
Brown University 1968 — 1972
A.B., Linguistics
Fidelity National Information Services
Skills
Business Analysis, Requirements Analysis, SDLC, SQL, Requirements Gathering, Software Project..., Project Management, Business Intelligence, Business Process, Process Improvement
Education
St. Petersburg College 2011 — 2012
Bridgewater State College 1999 — 2003
Bachelor of Science (B.S.), Finance, General
Fidelity National Information Services July 2013 - Present
Fidelity National Information Services July 2013 - Present
Macy's June 2010 - July 2013
Education
Norland Sr.High School 1997 — 2000
Broward Community College
Associate of Arts (AA), Applied Behavior Analysis
FIS January 2007 - Present
Fidelity National Information Services August 1999 - December 2006
Education
Indiana University of Pennsylvania 1995 — 1997
Bachelor’s Degree, Elementary Education and Teaching
Butler County Community College 1993 — 1995
Associate’s Degree, General Studies
Survey Sampling International May 2015 - Present
Survey Sampling International March 2014 - Present
Fidelity National Information Services January 2013 - March 2014
Webster Bank November 2010 - January 2013
Webster Bank October 2008 - November 2011
Skills
Red Hat Linux, Centrify, VMware ESX, JBoss Application Server, Apache, Netscaler, AIX, SSH, IBM Tivoli, X11, Tidal Enterprise..., System Administration, Automation, Disaster Recovery, Problem Management, Active Directory
Education
Bryant University 2004 — 2008
Bachelor of Science in Business Administration, Computer Information Systems