Fido Company
Industry: Cellular company company
DescriptionFido Solutions Inc. is a Canadian cellular telephone service provider owned by Rogers Communications. Customer service: 1 (514) 933-3436 Parent organization: Rogers Communications Headquarters: Montreal, Canada Founded: December 1996 Revenue: 1.02 billion CAD Subsidiary: Cityfone
Fido List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Fido. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Fido Employees
York Region (The Regional Municipality of York) September 2015 - Present
Emergency Rescue Academy Inc. April 2015 - Present
GlaxoSmithKline December 2012 - May 2014
Merck Serono September 2011 - November 2012
Fido January 2011 - June 2011
Town of Richmond Hill September 2006 - April 2008
Skills
Healthcare, Pharmaceutical Sales, Pharmaceutical Industry, Sales Effectiveness, Marketing Strategy, Time Management, Market Access, Infertility, Prehospital Care, Patient Safety, Teamwork, Customer Service
Education
CTS Canadian Career College 2014 — 2015
Paramedicine
University of Toronto at Scarborough 2006 — 2011
Honours Bachelor of Science, Integrative Biology and Environmental Science
Richmond Hill High School 2002 — 2006
Progressive Waste Solutions June 2015 - Present
Ricoh Canada Inc. September 2012 - 2015
Ricoh 2010 - September 2012
Fido May 2006 - September 2010
Unibanque 2004 - 2005
Skills
Salesforce.com, Sales Process, Solution Selling, CRM, Managed Print Services, Account Management, B2B, Team Leadership, Direct Sales, Sales Operations, Sales, Customer Satisfaction, Customer Retention, Cold Calling, Selling, Professional Services, Customer Service, Management, Call Center, Call Centers, New Business Development, Business Development, Team Building, Leadership
Education
Université de Montréal 2010 — 2013
Relations Industrielles
UNIQ 2001 — 2004
Management
Faculte de linguistique Appliquee 2000 — 2004
Lettres et Langues
Arthur Murray
Institution du Sacre-Coeur
Mc Gill University
Rogers Communications January 2014 - Present
Fido September 2012 - January 2014
TTC May 2011 - August 2012
TTC January 2012 - April 2012
Bulk Barn Ltd. October 2011 - February 2012
Skills
Customer Service, Microsoft Office, Social Media, Social Networking, Public Speaking, Marketing Communications, Social Media Marketing, Time Management, Marketing, Blogging, Market Research, Online Advertising, PowerPoint
Education
Humber College 2010 — 2012
Business Marketing
Yellow Pages / Pages Jaunes – Canada November 2014 - Present
Banque Laurentienne June 2013 - November 2014
Banque Laurentienne August 2008 - June 2013
Rogers Communications January 2007 - August 2008
Fido January 2003 - January 2007
Fido January 2001 - January 2003
Financial Models Company May 2000 - January 2001
Skills
Forecasting, Market Analysis, Team Management, Budgets, Business Planning, Telecommunications, Business Case, Analytics, Strategy, Commercial Banking, Business Intelligence, Finance, Management, Business Analysis, Project Management
Education
HEC Montréal 1998 — 2000
Master
Université de Montréal - HEC Montréal 1995 — 1998
BAC
Innergex énergie renouvelable inc. February 2011 - Present
Self Employed January 2008 - July 2011
Saputo Inc. August 2005 - January 2008
Self Employed January 2003 - August 2005
Fido January 2000 - December 2002
Fido February 1996 - December 1999
Bell Mobility 1995 - 1996
Cantel (Rogers) 1990 - 1995
Skills
Change Management, Organizational..., Coaching, Strategic Planning, Talent Management, Team Building, Leadership, Management, Human Resources, Training, Integration, Project Management, Corporate Communications, Operations Management, Call Centers, Organizational..., Employee Relations, Employee Engagement, Performance Management, Start-ups, Leadership Development, Recruiting, Strategy, Succession Planning, Executive Coaching, Management Consulting, Workshop Facilitation, Talent Acquisition, Employee Training, Personnel Management, Organizational Design, Training Delivery, Career Development, Culture Change, Conflict Resolution, Workforce Planning, Executive Development, Performance Improvement, Deferred Compensation, Onboarding, 360 Feedback, Interviews, Customer Experience, Personal Development, Career Management, HR Consulting, Team Leadership
Education
Université Laval 1979 — 1982
Séminaire St-Georges 1972 — 1976
5
CREMA, Coffee Roasters August 2013 - Present
Intake by Courtney Gott 2012 - Present
Bongo Java Roasting Co. March 2012 - August 2012
Fido July 2010 - August 2012
Skills
Personal Chef Services, Specialty Coffee, International Travel, Team Management, Health Food, Childcare, Nutrition, Recipe Testing, Pilates, Dance, Food, Cakes, Chef, Public Relations, Event Management, Culinary Skills
Education
Bauman College of Holistic Nutrition and Culinary Arts 2012 — 2013
Certified Natural Chef, Therapeutic Culinary Arts
Middle Tennessee State University 2009 — 2011
Nutrition and Food Sciences, Nutrition Sciences
J & A Property Management January 2009 - Present
EducationMatters January 2014 - August 2014
Kids Up Front Calgary May 2012 - October 2012
Bollywood Shenanigans May 2010 - April 2012
Fido January 2008 - March 2012
Skills
Social Media, Public Relations, Investments, Website Development, Facebook, Press Releases, Management, Marketing Communications
Education
Mount Royal College 2009 — 2014
Bachelor of Communication (BComm), Public Relations
Canadian Securities Course
Fatburger January 2014 - Present
Marble Slab Creamery January 2014 - Present
Best Buy Canada August 2011 - August 2013
Best Buy Canada July 2009 - July 2011
HandheldCanada.com July 2005 - June 2009
Fido August 2003 - June 2005
Patni Computer Systems July 2000 - June 2003
Skills
Retail, Merchandising, Inventory Management, Sales Management, Customer Service, Store Management, Customer Satisfaction, Sales Operations, Customer Experience, Retail Sales, Visual Merchandising, Profit, International Sales, Key Account Development, Negotiation, Project Management, Management, Leadership, Consumer Electronics, Sales, Loss Prevention, Inventory Control, Coaching, Forecasting, Time Management, Hiring, Income Statement
Education
Punjab Technical University 1998 — 2000
MBA, Information Technology
Panjab University 1995 — 1998
BS, Physics, Mathematics
Tink January 2014 - Present
Sun Media September 2012 - December 2013
Expedia July 2011 - September 2012
Expedia Canada June 2007 - July 2011
Fido 2003 - 2006
Skills
SQL, Business Analysis, Data Analysis, Business Intelligence, Analytics, Visio, Microsoft SQL Server, Databases, Business Objects, SharePoint, Requirements Analysis, Project Management, Software Project..., Data Warehousing, Process Improvement, Analysis, Team Leadership, Global Human Resources..., Call Center
Education
Université du Québec à Montréal 2008 — 2011
Political Sience (international studies) Bachelor, Political Sience, International relations
Université du Québec à Montréal / UQAM 2007 — 2011
Bachelor's degree, Political Science and Government
University of Montreal 2001 — 2008
Videotron 2010 - Present
Videotron 2009 - 2010
Videotron 2008 - 2009
Menuvino inc. 2006 - 2008
CSSS de l’Ouest de l’Île 2006 - 2006
Intellogic 2004 - 2006
Fido 2000 - 2004
Fido 1998 - 1999
Ville de Saint-jean-sur-Richelieu 1995 - 1998
Skills
Business Intelligence, Business Process Design, Business Objects, Quality Assurance, Business Analysis, Scrum, Solution Architecture, Business Process, SDLC, SOA, Enterprise Architecture, CRM, Architecture de solution, Processus commerciaux, Business Process..., BPMN, SOX, Rules Engines tools, Business Process..., Data Warehousing, Data Marts, Business Rules, Architecture..., Analyste commercial, Business Architecture, ARIS Business Architect, eTOM, EPC, BRMS, TAM, Quality Management, TOGAF, SID, Knowledge Base, Expert Systems, Ontologies
Education
Université du Québec à Montréal 1999 — 2004
Conservatoire National des Arts et Métiers 1982 — 1984
NYC Department of Education September 2012 - Present
Williamson County Schools October 2011 - May 2012
Fido November 2008 - May 2012
Frist Center for the Visual Arts May 2005 - May 2012
WinsteadPerry January 2011 - October 2011
Mercy Children's Clinic February 2009 - September 2010
Skills
Event Planning, Volunteer Management, Fundraising, Social Media, Non-profits, Community Outreach, Management, Community Development
Education
City University of New York-Brooklyn College 2012 — 2014
Master of Science (M.S.), Education
Belmont University 2006 — 2010
Bachelor of Arts (B.A.), Social Entrepreneurship, French
Boul. Vapes Blvd August 2014 - Present
Fido May 2013 - Present
Vidéotron June 2012 - May 2013
Videotron December 2011 - June 2012
Vidéotron February 2011 - November 2011
Rogers Communications Inc. April 2001 - February 2011
Rogers Communications Inc. September 2009 - May 2010
Skills
Marketing Strategy, Marketing Communications, Telecommunications, Marketing..., Consumer psychology, Creativity, Analysis, Business Development, Long-term Customer..., Customer Loyalty, Screenwriting, Marketing, Direct Marketing, Competitive Intelligence, Competitive Analysis, Call Centers, Customer Retention, Customer Experience
Education
Université de Montréal 2006 — 2007
Certifcate, Advertising
Concordia University 2004 — 2006
Bachelor, Marketing Major
John Abbott College 1999 — 2002
Bachelor of Commerce (B.Com.), Marketing
Le groupe AXS Solutions inc. November 2010 - Present
AXS Solutions inc 2004 - 2010
AXS Solutions technologiques 2004 - 2010
AXS Solutions (FIDO / ROGERS) 2004 - 2010
AXS Solutions (Applications informatique et Web) 2004 - 2010
PrintTaCarte 1999 - 2010
Fido 1996 - 2009
Fido 1996 - 2009
partenaires solutions technologiques (sous-traitant Norstan) 1996 - 2004
Telecon June 1990 - December 1994
Skills
Gestion de projets, Architecture..., Créateur d'innovation, Telecommunications, Team Management, Call Center, Team Leadership, Customer Experience, Business Analysis, Wireless, E-commerce, Project Management, Leadership, Leadership d'équipe, Télécommunications
Education
1991 — 1994
Technologies
Yellow Pages Group / Groupe Pages Jaunes – Canada June 2010 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada January 2005 - June 2010
Fido 1999 - 2004
Citibank 1995 - 1999
EMCO 1991 - 1995
Skills
Sales Management, Sales Operations, Call Center, Team Leadership, Business Strategy, Customer Relations, Coaching, Team Building, Team Management, Customer Service, Change Management, Strategic Planning, Customer Satisfaction, Budgeting, Budgets, Account Management, Online Advertising, Sales, Business Analysis, Online Marketing, Call Centers, Product Management, Lead Generation, Marketing Strategy, Marketing Communications, Leadership, B2B, Telecommunications, Management, Retail, Digital Marketing, CRM, Strategy, New Business Development, Direct Sales, Sales Process, Competitive Analysis, Business Development, Product Marketing, Strategic Partnerships, SEM, Marketing Management, Mobile Marketing, Salesforce.com, Selling, Advertising, E-commerce, Sales Presentations, Direct Marketing
Education
McGill University 1982 — 1985
Bachelor of Commerce (B.Com.), Marketing
Jean-de-la Mennais 1976 — 1980
High School
TD January 2011 - May 2013
Fido August 2007 - March 2010
Skills
Call Centers, Workforce Management, Customer Experience, Customer Satisfaction, Contact Centers, Customer Retention, Telecommunications, Team Leadership, Customer Service, Business Analysis, Team Management, Wireless, Troubleshooting, Vendor Management, ITIL, Sales, Process Improvement, Coaching
Education
Concordia University 2006 — 2012
Political Science
Nubik June 2014 - Present
Les Aménagements Aumexa June 2005 - Present
Coppex Power Technologies October 2013 - June 2014
Les Industries Granby September 2010 - February 2012
Groupe Canada Françcais November 2007 - August 2008
Fido 1998 - 2004
Skills
Accounting, Microsoft Excel, Finance, French, Microsoft Office, Customer Service, Microsoft Word, Outlook, Budgets, Teamwork, Leadership, PowerPoint
Education
Université du Québec à Montréal / UQAM 2008 — 2011
Certificat en Sciences comptables, Comptabilité
Bell December 2013 - Present
Bell March 2004 - December 2013
Fido 2001 - 2003
Fido Solutions 1999 - 2001
Fido Solutions 1996 - 1999
Skills
Télécommunications, Telecommunications, Marketing, Ventes, Marketing Communications, Project Management, Communication Skills, Direct Sales, Gestion de projet, Events Coordination, Team-oriented, Commercialization, Strategy Implementation, Project Coordination, Organization &..., Event Planning, Process Improvement, Sales Operations
Education
Université du Québec à Montréal / UQAM 1992 — 1995
Bachelor of Business Administration (B.B.A.), Marketing
VARIBASE April 2015 - Present
Fido 2005 - July 2014
Rogers Media December 1996 - March 2004
Desjardins Groupe d'assurances générales March 1996 - September 1996
France Loisirs September 1992 - May 1995
Skills
Loyalty Marketing and..., Acquisiton and..., Subscription Revenue..., English and French..., Working with cross..., Working with Brand and..., Team Management, Marketing Planning, Budget Management, Project Management and..., Marketing Operations, Consumer Segmentation..., Integrated Marketing, Promotional and..., Email Marketing, Mobile Marketing, Telemarketing, Direct Mail, Marketing Test..., Cross Sell and Upsell..., Writing..., Marketing Communications, Market Planning, Marketing, Loyalty Marketing, Cross-functional Team..., Direct Marketing, Microsites, Promotional, Tactics, Digital Marketing, Segmentation, Relationship Marketing, Management, Telecommunications, Marketing Strategy
Education
Université de Montréal - HEC Montréal 2013 — 2014
Master's Degree, Business Intelligence
Université de Montréal - HEC Montréal 1999 — 2002
MBA
ESLSCA 1990 — 1993
Shepell.fgi June 2012 - Present
Fido May 2005 - September 2011
CIBC September 2001 - February 2004
Skills
Supervisory Skills, Coaching Staff, Performance Management, Performance Improvement, Team Management, Team Leadership, Change Management, Customer Service, Operations Management
Education
Concordia University
Political Science and Government
Essense Productions 2007 - Present
Jodie Stevens 1999 - Present
Calgary Animated Objects Society 2013 - 2013
International Avenue BRZ 2013 - 2013
University of Calgary May 2012 - 2012
Bell 2005 - 2012
Bell May 2004 - 2005
Fido 1998 - 2004
Skills
Wireless, Business Analysis, New Business Development, Customer Service, Telecommunications, Process Development, Account Reconciliation, Administration, Customer Relations, Database Administration, Excel, Financial Reporting, Hardware, Key Account Management, Inventory Management, Program Management, Microsoft Office, Optimization, Problem Solving, Account Management, B2B, Sales Operations, Business Development, Event Management, Mobile Devices, Customer Experience, Project Planning, Salesforce.com, Project Management, Time Management, Building Relationships, Teamwork, Customer Satisfaction, Sales
Education
Alberta College of Art and Design 2005 — 2011
Fibre
AIESEC Canada March 2013 - Present
Fido July 2013 - April 2015
Primerica March 2013 - January 2014
Caméléon Animation February 2009 - June 2013
Skills
English, French, Economics, Spanish, Market Research, Teamwork, Leadership, Team Management, International Business, Research, Personal Financial..., Microsoft Excel, Microsoft Office
Education
Université du Québec à Montréal / UQAM 2012 — 2015
Bachelor of Business Administration (B.B.A.), International Business
Cégep André-Laurendeau 2009 — 2011
DEC en Sciences Humaines profil Société, Family and Consumer Sciences/Human Sciences Business Services
3girls1dress - 3filles1robe June 2014 - Present
Groupe Germain Hospitalité July 2013 - Present
iLustLuxury December 2012 - Present
Reader's Digest March 2010 - July 2013
Reitmans August 2009 - March 2010
Groupe Germain September 2006 - March 2009
Fido 2009 - 2009
Banque Laurentienne November 2002 - September 2006
Rolls-Royce 2000 - 2001
Skills
Database Marketing, SAS, Business Intelligence, Analytics, Segmentation, Statistics, Databases, Customer Relations, Data Analysis, Analysis, Data Mining, Access, SQL, Business Analysis, Web Analytics, Direct Marketing, Online Marketing, Microsoft Office, Predictive Modeling, E-commerce, Marketing Strategy, Customer Service, Marketing, Management, Market Research, CRM, Strategy, Marketing Research, Predictive Analytics, Google Analytics, Advertising, Digital Strategy, Customer Insight, Statistical Modeling, Direct Mail, Digital Marketing, Email Marketing, Newsletters, Campaign Management, Social Media Marketing, Web Marketing, Social Media, Web Content, Analytique, Customer Analysis, Customer Acquisition
Education
HEC Montréal 2000 — 2003
Master's degree, Business Intelligence
Université de Montréal - HEC Montréal 1997 — 2002
Bachelor of Commerce (B.Com.), MIS and Finance
The Hub thought the United Way September 2011 - Present
Special Kids Inspiration Program October 2010 - Present
Fido March 2009 - June 2010
Sears November 2008 - January 2009
RBC Financial Group November 2007 - July 2008
Skills
Credit, Sales Management, Accounting, Customer Service, Direct Sales, Customer Satisfaction, Management, Business Development, Finance, Account Management, Sales, Retail, Customer Retention, Banking, Recruiting, Business Planning, Team Leadership, Event Management, Marketing, Leadership, Teamwork, Time Management
Education
Centennial College
Accounting and Finance
Centennial College HYPE 2012 — 2012
diploma, Business
toronto district school board continuing education 2011 — 2011
certificate
Toronto May 2008 - Present
Regional Municipality of Durham 2014 - 2014
Toronto District School Board September 2007 - May 2008
Fido 2003 - 2005
Education
Centennial College 2002 — 2004
Social Service Worker
Coventry University 2001 — 2003
International Marketing BA Honors, Marketing, computer programming
BioHorizons June 2013 - Present
FedEx Express August 2010 - June 2015
PC Mall June 2009 - August 2010
Fido September 2005 - June 2009
Teleplus September 2000 - September 2003
Skills
Account Management, New Business Development, Sales Process, Sales Management, Sales, Salesforce.com, Key Account Management, Solution Selling, CRM, Management, Direct Sales, Customer Retention, Customer Satisfaction, Lead Generation, Negotiation, Forecasting, Customer Service, Customer Experience, Product Management, Retail, Call Centers, Logistics, Telecommunications, Training, Program Management, B2B
Education
HEC Montréal 2003 — 2005
Certificate, Business Management
Quebecor Media 2007 - Present
Astral Media September 2003 - September 2007
TQS August 2002 - August 2003
Rogers 2002 - 2002
Fido 1999 - 2002
Humeur Design 1991 - 2000
Skills
Integrated Marketing, B2B, Marketing Strategy, Social Media Marketing, Advertising, Marketing Communications, Social Media
Education
BAC, Psychologie
Lavo November 2007 - Present
Fido 1997 - 2007
Skills
Process Improvement, Customer Experience, Coaching, Analyses
Education
Université du Québec à Montréal 2000 — 2004
comptabilite generale
PSB Boisjoli, LLP October 2013 - May 2015
Bonduelle Amérique du Nord February 2013 - October 2013
Rio Tinto November 2011 - November 2012
Investissements Standard Life inc. March 2007 - July 2011
KPMG November 2004 - March 2007
Fido October 2003 - November 2004
MDS Pharma Services February 2001 - December 2002
Education
Université du Québec à Chicoutimi
Bac, Psychologie
Université du Québec à Montréal
MBA, Gestion des ressources humaines
Motto inc. January 1994 - Present
Draftfcb December 2009 - December 2010
Agence Bos October 2004 - February 2007
Studio Epoxy January 2004 - October 2004
Fido 1999 - 2002
Optimum Relations publiques 1995 - 1998
Education
Université de Montréal 1993 — 1995
Certificat, Journalisme et information
Université de Montréal 1984 — 1987
Baccalauréat, Biochimie
Rogers Communications April 2013 - Present
Banque Laurentienne November 2012 - April 2013
Fido January 2012 - November 2012
Fido Solutions 2011 - 2011
RBC May 2010 - September 2010
Institut supérieur de l'administration February 2006 - October 2009
Skills
SPSS, DATAMINING, SOFTWARE R, SAS, SAS E-Miner, SQL, EXCEL, PowerPoint, R, KXEN, TABLEAU
Education
Université de Montréal - HEC Montréal 2010 — 2012
Maitrise en data mining
université mohammed V Rabat Agdal 2003 — 2005
DESA, gestion administrative et développement institutionnel
1999 — 2002
licence appliquée, finances et banque
Fido October 2014 - Present
Yourbrain Media 2012 - Present
Apple October 2013 - October 2014
Rogers Communications September 2011 - October 2014
BlackBerry September 2012 - October 2013
TELUS 2010 - 2011
Habitat For Humanity 2009 - 2010
Toronto Zoo 2008 - 2010
Dagmar Ski Resort 2003 - 2009
Skills
Executing Events, Social Media, Marketing, Sales, Leadership, Project Planning, SEO, Media Relations, Public Speaking, Public Relations, Creative Writing, Corporate Communications, Event Planning, Marketing Communications, Sponsorship, Event Management, Report Writing, Social Media Marketing, Research, Customer Service, Social Networking, Press Releases, Training
Education
Laurentian University - Huntington University 2007 — 2011
Bachelor of Arts (Hons), Communication Studies
37-2 May 2011 - Present
Hay Group February 2007 - May 2011
TELUS Corporation Inc. May 2006 - February 2007
Fido 2005 - April 2006
Fido Solutions Inc 2005 - 2006
Université de Montréal March 2003 - October 2004
Watson Wyatt April 2001 - October 2002
Bell Canada/BCE 1997 - 2001
Skills
Compensation, Executive Compensation, Human Capital Management, Mergers, Performance Management, HR Strategy, Strategic Planning, Organizational Design, Management Consulting, Deferred Compensation, Executive Pay, Personnel Management, Organizational..., HRIS, Human Resources, Compensation & Benefit, Employee Benefits, Mergers & Acquisitions, Management
Education
HEC Montreal 1993 — 1995
M.Sc., Human resources
HEC Montreal 1990 — 1993
B.A.A., Marketing/HR
Select Staffing August 2014 - Present
Broadcast Music, Inc. (BMI) January 2014 - August 2014
Fido September 2010 - August 2014
WUMS-FM Rebel Radio May 2006 - May 2010
Skills
Radio, Interviews, Recruiting, HR Policies, Customer Service
Education
University of Mississippi 2006 — 2010
Broadcast Journalism
Hydro Québec August 2010 - Present
Hydro Québec January 2008 - August 2010
Fido January 2007 - December 2007
Sleeman Breweries Ltd. 2005 - 2006
Ville de Longueuil 2003 - 2005
BCE Nexxia a division of Bell Canada 2002 - 2002
Clarins ltd 2001 - 2002
Skills
Gestion de projet
Education
UQAM 2004 — 2006
Certificat, Marketing
1997 — 2000
BAC, Comptabilité de management
Mathaf:Arab Museum of Modern Art June 2010 - June 2013
Fido August 2004 - December 2009
Skills
Marketing Communications, Account Management, Sales Management, Team Leadership, Marketing Strategy, Customer Satisfaction, Sales Operations, Strategic Planning, Team Management, Social Media, Telecommunications, Social Media Marketing, Customer Service, Marketing, Sales, Direct Sales, Project Management, Problem Solving, Problem Management, Retail, Advertising
Education
Concordia University 2000 — 2003
Bachelor of Arts (B.A.), World Religions
Doha College 1997 — 1999
A levels, Art n Design, French Language and Literature
Bishop's University
TD bank December 2013 - Present
Fido December 2011 - June 2013
Sheridan College September 2011 - April 2012
Wal-Mart Canada April 2009 - December 2011
TorontoJobs.ca January 2011 - May 2011
Education
Sheridan College 2009 — 2012
Business Administration Marketing
Ryerson University
CGI November 2013 - Present
Fido October 2012 - November 2013
Industrielle Alliance June 2011 - November 2012
BSK May 2008 - July 2008
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, FrontPage, Internet, Windows, Mac, Finance, PeopleSoft
Education
Université du Québec à Trois-Rivières 2008 — 2011
Bachelor of Business Administration (B.B.A.), Finance, General
Université du Québec à Trois-Rivières 2008 — 2011
Bachelor of Business Administration (BBA), Finance, général
Habitat for Humanity Montreal ReStore January 2015 - Present
Knightsbridge Human Capital Solutions June 2013 - Present
Consultant GJ January 2013 - Present
Transcontinental December 2009 - July 2011
Holcim US October 2007 - December 2009
Saint-Lawrence Cement October 2006 - October 2007
Consultant January 2005 - September 2006
Fido June 1999 - December 2004
Fido June 2003 - January 2004
Radio-Canada May 1995 - May 1999
Skills
Employee Engagement, Organizational..., Human Resources, Strategic Planning, Talent Management, Labor Relations, Talent Acquisition, Executive Pay, Leadership, Coaching, Team Management, Retail, Business Strategy, Sales, French, Management, Performance Management, Workforce Planning, Marketing Strategy, Corporate Social..., Team Leadership, HR Consulting, HR Policies, Deferred Compensation
Education
HEC Montréal 1989 — 1992
MBA, International management
Université de Montréal 1979 — 1982
Bachelor, Industrial Relations
Mosaik
NZONE Media 2008 - Present
Riptown Media 2006 - 2008
Business Objects 2006 - 2006
The Internet Marketing Center 2001 - 2006
Cell-West.com 2000 - 2001
Fido 1998 - 2000
Skills
Cloud Computing, Email Marketing, MySQL, Online Marketing, Management, Business Analysis, Web Design, PHP, SEO, Active Directory, Marketing, Team Leadership, Business Intelligence, Conversion Optimization, CRM, Quality Assurance, Linux, Social Media, Affiliate Marketing, Project Management, Newsletters, Customer Service, Online Advertising, Product Management, E-commerce, Databases, Networking, Web Analytics, Analytics, Microsoft SQL Server, Web Development, Web Marketing, Affiliate Management, Landing Page..., Leadership
Education
British Columbia Institute of Technology 2001 — 2001
Redhat Linux
Confederation College 1996 — 1998
General Business
Fort William Collegiate Institute 1992 — 1996
Business
Ericsson March 2013 - Present
Ericsson June 2011 - February 2013
Huawei August 2008 - May 2011
HUAWEI TECHNOLOGIES CANADA CO., LTD. August 2008 - April 2011
Cingular Wireless November 1999 - July 2007
Fido 1996 - 1999
Skills
PMO, Integration, Commissioning, GSM, CDMA, RAN, Telecommunications, UMTS, 3G, LTE, WCDMA, Vendor Management, Mobile, Contract Management, Project Delivery, Wireless, Program Management, Contract Negotiations, Change Management, Service Delivery, Scope Management, GPRS, Project Planning, Wireless Networking, Resource Management, Project Execution, Rollout, Vendor
Education
Canadore College 1990 — 1992
Telecommunication
Contracts - Management Consulting 2015 - August 2015
Rudsak, Inc. 2013 - 2015
Alstom Energy & Transport Canada 2012 - 2013
Ice.com 2008 - 2010
Hartco 2008 - 2008
Quebecor Media Inc 2006 - 2008
Contracts - Management Consulting 2002 - 2005
Fido 1997 - 2002
Skills
Business Process, Business Process..., Strategy, Business Analysis, Change Management, Team Leadership, Telecommunications, Strategic Planning, E-commerce, Management Consulting, Budgets, Start-ups, Customer Service, ERP, Retail, Business Intelligence, Team Building, Analysis, Product Management, Consulting, Budgeting, Customer Relations, Jewelry, Consultancy, Process Engineering, Project Management
Education
HEC Montréal 1984 — 1987
Bachelor's degree, Business Administration, Management and Operations
Messageries Dynamiques (Réseau Quebecor Media) May 2009 - Present
Messageries Dynamiques (Réseau Quebecor Media) July 2010 - December 2011
Fido 2006 - 2009
Fido 2002 - 2006
Solution Cellulaire (Concessionnaire Rogers) 2001 - 2002
Skills
Project Management, Leadership, Telecommunications, Program Management, Customer Experience, Wireless, Call Centers, Sales, Marketing, Mobile Devices, Cross-functional Team...
Education
Université du Québec à Montréal 2002 — 2009
B.A.A.
Gaz Métro June 2012 - Present
Gaz Métro September 2007 - May 2012
Fido 2000 - 2006
Desjardins 1994 - 2000
Skills
Talent Acquisition, Talent Management, Human Resources, Temporary Placement, Performance Management, Change Management, Technical Recruiting, Coaching, Recruiting, Organizational..., Employee Engagement, Succession Planning, Employee Relations, Management Consulting, HRIS, HR Policies, Management, Team Management, HR Consulting, Microsoft Office
Education
Université Laval 1990 — 1994
Bachelor, Industrial Relations
Georgia Institute of Technology 1991 — 1991
English
Allstate Canada February 2011 - Present
Banque Laurentienne April 2010 - January 2011
Allstate September 2007 - April 2010
Fido 2006 - 2007
Lockheed Martin June 2006 - December 2006
Skills
Insurance, Performance Management, Call Centers, Recruiting, Strategic Planning, Coaching, Talent Management, Human Resources, Talent Acquisition, HRIS, Leadership Development, Deferred Compensation, Employee Relations, Succession Planning, Employee Engagement, Taleo, Employee Benefits, Technical Recruiting, Change Management, Employee Training, HR Policies, Customer Service, Organizational..., HR Consulting, Workforce Planning, Personnel Management, Employer Branding, Process Improvement, Team Building, Onboarding, Training, Recrutement, Ressources humaines
Education
Université du Québec à Montréal 2002 — 2006
Bachelor, Human Resources
Cégep Marie-Victorin 1999 — 2002
DEC, Sciences humaines, profil administration
Fido Solutions November 2011 - Present
Fido Solutions July 2011 - October 2011
Fido November 2006 - June 2011
Fido January 2005 - October 2006
Fido March 2004 - January 2005
Pedlex October 2002 - October 2003
Pedlex November 2000 - September 2002
Skills
Telecommunications, Call Centers, Wireless, Customer Experience, Mobile Devices, Business Analysis, GSM, Télécommunications
Education
1996 — 2001
Baccalauréat, Histoire de l'Art
Collège Ahuntsic 1993 — 1996
DEC, Lettres
La Dauversière 1988 — 1993
Etudes Secondaires, Etudes Secondaires
TD November 2013 - Present
TD Bank Group January 2012 - Present
TD Bank Group September 2010 - January 2012
Fido October 2006 - September 2010
Skills
Banking, Six Sigma, Business Process, Project Management, Management, Insurance, Credit, Business Analysis, Process Improvement, Customer Experience, Retail Banking, Customer Service, Finance, Sales, Risk Management, Teamwork, Call Centers, Analysis, New Business Development
Education
Concordia University 2006 — 2010
BComm, Economics
Dawson College
Diploma of Collegial Studies, Commerce
Fido January 2013 - Present
Rogers Communications November 2011 - Present
Bell Mobility November 1997 - August 2012
Bell Mobility November 2007 - October 2011
Skills
Telecommunications, Customer Experience, Call Center, Wireless, Customer Satisfaction, Direct Sales, Customer Retention, Solution Selling, Account Management, Sales Management, Team Leadership, Sales, Contact Centers, Coaching, Sales Operations, Time Management, Customer Service, Teamwork, Management, Mobile Devices, Recruiting, Retail, Training
Education
Ryerson University 1995 — 1998
Certificate, Architectural Landscape Design
St. Basils-the-Great 1990 — 1994
Ontatio Academic Credits, English Language and Literature, General
Mattituck Presbyterian Church August 2007 - Present
Fido August 2013 - Present
Freelance September 2008 - Present
Robert Harrington Carpentry May 2007 - Present
Crew one February 2013 - August 2013
Vineyard Caterers February 2008 - August 2009
Skills
Live Sound, Lighting, Pro Tools, Music Production, Sound Editing, Sound Reinforcement, Sound Design, Photography, Propellerheads Reason, knowledge of arena..., Experience with..., ADR recording, Vocalist, vocal percussionist, Foley, Sound Mixing, experience with...
Education
Belmont University 2009 — 2013
Bachelor of Science (BS), Audio Engineering Technology
Videotron March 2008 - Present
Independent Contractor, Web Design and Development June 1999 - June 2013
Videotron March 2001 - April 2006
Fido February 2002 - February 2003
Bell Canada May 2000 - May 2001
Powercorporation 1991 - 2000
Skills
Team Leadership, Call Center, Visio, Team Management, Project Management, Sales, Call Centers, Technical Support, Mobile Devices, Web Development, Web Analytics, SEO Audits, Customer Experience, Telecommunications, 3D Studio Max, 3D Modeling, Marketing, Graphics, Troubleshooting, VoIP, Training, SEO, IP, Integration, TCP/IP, Linux, Windows
Education
Université du Québec 1998 — 2006
Bachelor, Education, Bachelor in technical and vocational education
Collège maisonneuve, École Cinac 1999 — 2001
AEC multimedia, web designer, Web Page, Digital/Multimedia and Information Resources Design, AEC
BBA August 2013 - Present
Bijoux Caroline Néron June 2012 - August 2013
Bijoux Caroline Néron June 2012 - September 2012
Uni-Select Inc. March 2009 - May 2012
Uni-Select Inc. June 2008 - March 2009
Uni-Select Inc. March 2006 - June 2008
Encore Gourmet July 2005 - February 2006
Fido 2004 - 2005
Cantrex Group February 2000 - July 2004
Gestipark 1993 - 1993
Skills
Microsoft Excel, Forecasting, Visio, SAP, Business Analysis, Financial Analysis, Business Intelligence, Budget, ERP, Operations Management, Coaching, Change Management, Dymacom, Accpac, Retail-1, Management, Budgets, Analyses, Comptabilité, Reporting financier, Amélioration des..., Analyste commercial
Education
1998 — 2000
CMA, Science Comptable
1986 — 1989
BAA, Marketing
Merlicom June 2007 - Present
Fido January 2007 - June 2007
Yves Rocher December 2003 - December 2006
Education
Universidad Monterrey 2003 — 2003
International management
Université du Québec à Montréal 1999 — 2003
HES 2001 — 2002
International management
Fido October 2013 - Present
Fido February 2011 - October 2013
Bar chez Normand November 2009 - August 2012
www.cosplay.com September 2010 - February 2011
Skills
SQL, SSRS, SSIS, SAS, ASP, jQuery, Programming, Workforce Management, Telecommunications, Wireless, Call Centers, Microsoft Excel, Project Management, C++, C, Software Development, Customer Experience, Eclipse, Statistics, Customer Satisfaction, Customer Retention, T-SQL, ASP.NET, Databases, Java
Education
Shadd Business Centre 2009 — 2010
Starting a Business
Tsinghua University 2000 — 2004
Bachelor, Microelectronic
Beyond the Rack September 2008 - Present
Ice.com July 2007 - September 2008
Gosh Marketing April 2002 - June 2007
My Virtual Model 2002 - 2003
Fido 1999 - 2002
Saks Fifth Avenue 1997 - 1999
Avon Products 1989 - 1997
Skills
E-commerce, Database Marketing, Retail, Entrepreneurship, Advertising
Education
McGill University 1982 — 1985
BA, English Literature
Canadian Imperial Bank of Commerce CIBC August 2013 - Present
Self Employed Agricultural Technologist March 2012 - Present
Fido September 2011 - March 2012
Sears Canada April 2010 - September 2011
aadicon biotechnologies ltd. Mauritius December 2008 - January 2010
Small Planters Welfare Fund December 2007 - December 2008
Mont Desert Alma & Savannah Sugar Estate October 2007 - December 2007
Skills
Composting of Organic..., Integrated..., Sustainable Agriculture, Agriculture, Horticulture, Environmental Science, Environmental Protection, Environmental Awareness, Sustainability, Ecology, Leadership, Public Relations, Social Networking, Social Media, Training, Sales, Research, Data Analysis, Business Planning, Customer Service, Marketing Strategy, Business Strategy, Strategic Planning, Teamwork, Marketing, Public Speaking, Entrepreneurship, New Business Development, Negotiation, Retail, Team Leadership, Time Management, Sales Management, Team Building
Education
IFSE Institute 2014 — 2014
Canadian Investment Funds, Finance, General
University of Mauritius 2004 — 2007
Bsc in Agriculture with sp in Organic Farming, Farming
Neighborly 2015 - Present
Manns Digital Solutions 2014 - 2015
Zoom Marketing and Advertisement 2008 - 2014
NextME 2005 - 2008
Fido 2004 - 2005
In-stealth-mode 2004 - 2004
Skills
Entrepreneurship, Strategic Management, Marketing, Monetization
Education
University of Pennsylvania - The Wharton School
Avanoo 2014 - Present
Zoоm Marketing аnd Аdvertisеmеnt 2012 - 2014
Nоvоm Nеtwоrks 2009 - 2012
Fido 2007 - 2009
Stаrt-tech 2004 - 2007
Skills
Start-ups, Web Analytics, SEO
Education
University of Pennsylvania - The Wharton School
SocialCops 2014 - Present
Zoom Marketing and Advertisement 2014 - 2014
Fido 2010 - 2014
Tex Software 2007 - 2010
Hosting Machine 2005 - 2007
Skills
Programming, Cross-functional Team..., Competitive Analysis
Education
UC Berkeley College of Engineering
Allwood Products Inc April 2015 - Present
Fido March 2011 - March 2015
Mappins July 2008 - June 2011
Canadian Paging & Cellular, TELUS November 2007 - June 2008
La Vie En Rose May 2007 - November 2007
Bitter Sweet February 2007 - May 2007
Jean Machine August 2006 - January 2007
Shoppers Drug Mart August 2005 - August 2006
Skills
Sales, Retail, Customer Service, Leadership, Merchandising, Marketing, Advertising, Customer Satisfaction, Time Management, Teamwork
Education
George Brown College 2008 — 2011
Diploma, 2011 - Business Administration and Marketing
George Brown College 2007 — 2008
Certificate, Pre- Business Administration
Westmount College institute 2002 — 2006
Diploma
Саrееrdеаn 2015 - Present
Zооm Mаrketing and Advertisеment 2014 - 2015
HighТouсh Tech 2008 - 2014
NЕXTme 2005 - 2008
Fido 2004 - 2005
Масhine Host 2004 - 2004
Skills
Digital Media, Strategic Management, User Experience, Social Networking
Education
Harvard Business School
Consignéco July 2011 - Present
Banques alimentaires Québec February 2011 - Present
Karuna-Shechen 2011 - Present
Pascale Demers February 2010 - Present
TAXI l'agence 2008 - 2009
Cossette Communication-Marketing 2002 - 2007
Fido 1997 - 2002
Fido (Microcell Solutions) 1997 - 2002
Fido (Microcell Solutions) 1997 - 2002
Bell Mobilité 1992 - 1997
Skills
Marketing Communications, Social Media, Marketing Strategy, Advertising, Public Relations, Event Marketing, Project Planning, Creative Direction, Strategy, Marketing, Event Planning, Entrepreneurship, DES, Project Management, Stratégie marketing, Communication marketing, Stratégie
Education
Groupe Conscientia 2012 — 2012
Atelier 1 et 2, Communication non violente (CNV)
McGill Executive Institute
The Effective Manager et Project Managemen
Université Paul Valéry (Montpellier III) 1993 — 1993
Marketing
Université du Québec à Montréal 1990 — 1993
BAA, Administration, marketing
SperoAudio 2014 - Present
Manns Digital Solutions 2012 - 2014
Global Cloud 2009 - 2012
Fido 2007 - 2009
In-stealth-mode 2005 - 2007
Skills
Monetization, Blogging, Team Leadership, Mobile Marketing
Education
Harvard Business School
Biofabio 2014 - Present
HighTouch Tech 2012 - 2014
Versus Technologies 2010 - 2012
Fido 2006 - 2010
Hosting Machine 2005 - 2006
Skills
Mergers & Acquisitions, Private Equity, Wireless, Advertising
Education
UC Berkeley College of Engineering
Freelance 2014 - Present
Breakwater IT Solutions 2012 - 2014
Fido 2009 - 2012
Novom Networks 2007 - 2009
Start Tech 2005 - 2007
Skills
Mobile Internet, Strategy, Mobile Devices, Mergers
Education
Massachusetts Institute of Technology - Sloan School of Management
Freelance 2015 - Present
Interim Mobile 2008 - 2015
HighTouch Tech 2012 - 2014
Fido 2009 - 2012
Novom Networks 2007 - 2009
Fido 2005 - 2008
Tex Software 2004 - 2007
Novom Networks 2004 - 2005
Start Tech 2002 - 2004
Skills
Competitive Analysis, Viral Marketing, Mobile Advertising, Product Development, International Business, Management, Business Development
Education
University of Pennsylvania - The Wharton School
Fido Solutions September 2014 - Present
Fido Solutions January 2014 - September 2014
Fido December 2011 - January 2014
Starbucks August 2011 - March 2012
Boston Pizza October 2008 - October 2010
Starbucks Coffee Company April 2008 - August 2008
Education
McMaster University
Sociology, Sociology and Economics
Lacoste February 2014 - Present
Nu.i by Vickie December 2012 - December 2013
Projet individuel September 2013 - October 2013
MobiWebMedia May 2011 - June 2012
Marjorie's Closet ( Projet individuel ) August 2009 - April 2012
Fido 2006 - July 2010
Skills
Public Relations, Customer Experience, Advertising, blogue, Social Media Marketing, Marketing Research, Event Planning, Web Video, Talent Acquisition, Public Speaking, Recruiting, Personal Training, CRM, Social Networking, Marketing, Retail, Sponsorship, Coaching, Event Management, Customer Service, Strategy, Marketing social, Management, Publicité, Relations publiques
Education
Université de Montréal - HEC Montréal 2009 — 2012
Mineur
2007 — 2009
Mineur
Université de Montréal 2003 — 2007
Mineur
CIBC June 2015 - Present
Buonanotte June 2013 - June 2015
Classic Limousine June 2011 - June 2013
Fido September 2009 - August 2011
Future Shop is now operated by Best Buy. August 2007 - September 2009
Skills
Customer Service, Financial Analysis, Accounting, Analysis, Banking, Finance, Financial Planning, Financial Services, Mutual Funds, Microsoft Word
Education
IFSE 2015 — 2015
Mutual Funds License, Banking, Corporate, Finance, and Securities Law
Concordia University 2012 — 2015
Bachelor of Commerce (BCom), Accounting
College Montmorency
Business Administration and Management, General
Intelcom Group January 2015 - Present
Donald Jean Inc 2010 - December 2014
Rogers Communications Inc. 2008 - 2010
Rogers Communications September 2008 - December 2008
Rogers Communications Inc. 2007 - 2008
Fido 2005 - 2007
Canada Post 1999 - 2005
Skills
Marketing, Leadership, Telecommunications, B2B, Team Leadership, Direct Sales, Coaching, Mobile Devices, B2C, Stratégie, Expérience Client, Gestion des ventes, Développement des..., Opérations, Gestion de projets, Strategic Planning, Business Strategy, Sales Operations, Strategy, Cross-functional Team..., CRM, Sales, Solution Selling, Program Management, Product Marketing, Strategic Partnerships, Customer Experience, Account Management, Sales Process, Competitive Analysis, Product Management, Channel Partners, Team Management, Wireless, Selling, Sales Management, E-commerce, Call Centers, Customer Retention, Business Development, Management
Education
Université du Québec à Montréal 2003 — 2005
Masters, MBA
Université du Québec à Montréal 1994 — 1997
Bacchelors, Biochemistry
Saint-sacrement
Saint-sacrement
Freelance 2015 - Present
Manns Digital Solutions 2012 - 2015
Fido 2009 - 2012
Tex Software 2007 - 2009
Start Tech 2004 - 2007
Skills
Mobile Internet, Organizational..., Strategic Planning, SEO
Education
School of Business and Economics at Michigan Tech
Hydro-Québec May 2004 - Present
Hydro Québec June 2014 - February 2015
CIMA+ September 2001 - May 2004
Fido 2001 - 2001
Norigen Communications Inc. 2000 - 2001
Spectra Télécom 1997 - 2000
SNC Lavalin Group May 1989 - July 1997
Skills
Telecommunications, Change Management, Integration, Strategic Planning, Team Management, LAN Switching, Routers, Project Planning, project management, Business Case, Projet Microsoft, IP, Ingénierie, Management, Analyste commercial, Conception de réseaux, Gestion de projet, Télécommunications, Planification de projets
Education
1986 — 1990
1989, Télécom et Microprocesseur
CÉGEP Lionel-Groulx 1982 — 1986
DEC, Électrotechnique
Bucketd 2014 - Present
Manns Digital Solutiоns 2012 - 2014
Vеrsus Тechnоlоgies 2009 - 2012
Fido 2007 - 2009
In Stеаlth Мode 2004 - 2007
Skills
Advertising, Executive Management, Entrepreneurship, Venture Capital, Digital Strategy, Web Marketing, Prospective, Digital Media, Product Development, E-business
Education
University of Pennsylvania - The Wharton School
Laurentian Bank of Canada July 2008 - Present
Sun Media February 2007 - March 2008
Rogers Communications Inc. January 2005 - December 2005
Fido December 1999 - December 2005
TD Bank 1995 - 1999
Skills
Customer Service, Management Development, Credit, Call Center, Risk Management, Strategic Planning, Change Management, Training, Team Leadership, Management, Leadership, Call Centers, Credit Risk, Portfolio Management, CRM
Education
Concordia University 1997 — 2002
MBA, Corporate Reengineering
McGill University 1974 — 1982
BA, Industrial Psychology
Sun Life Financial March 2015 - Present
Sun Life Financial September 2013 - March 2015
Sun Life Financial April 2011 - September 2013
Fido June 2009 - March 2011
Hercules Tire International May 2007 - August 2007
Skills
Customer Service, Excel, Inventory Management, Direct Marketing, Customer Relations, Sales, Microsoft Excel, Marketing, Management, Advertising
Education
Conestoga College 2007 — 2010
Business Marketing
Novus Health December 2014 - Present
Manulife Financial December 2009 - December 2014
Manulife December 2009 - July 2012
Fido January 2003 - May 2007
Skills
Insurance, Employee Training, New Business Development, Recruiting, Customer Experience, Customer Satisfaction, Operations Management, Leadership, Customer Service, Life Insurance, Travel Insurance, Call Centers, Management, Training, Team Leadership, Process Improvement, Team Building, Vendor Management, Business Analysis, Risk Management, Account Management, Change Management, Coaching
Education
Dawson College
Communication, Social Sciences
Frothy Monkey November 2012 - Present
Wiregrass Museum of Art June 2012 - November 2012
Internship Abroad January 2012 - May 2012
Rumour's Wine Bar April 2010 - December 2011
Fido December 2009 - December 2011
Midsouth Consulting Group, LLC September 2007 - September 2008
Alzheimer's Resource Center August 2004 - June 2007
Skills
Communication, Management, Hospitality, Team Leadership, Sales, Operations Management, Microsoft Office, Event Planning, Event Management, Cash Flow Management, Budgeting, Hospitality Management, Food & Beverage
Education
Lipscomb University 2005 — 2009
Bachelor's Degree, Communications
Université du Québec à Chicoutimi 2007 — 2007
French
Desjardins October 2012 - Present
Desjardins January 2009 - October 2012
Dessau July 2007 - November 2008
Fido 2000 - 2007
Skills
Talent Acquisition, Talent Management, Performance Management, Recruiting, Human Resources, Technical Recruiting, Coaching, Applicant Tracking..., Taleo
Education
UQAM 1993 — 1996
Bachelor, Ressources humaines
Boffo Developments Ltd January 2015 - Present
The University of British Columbia January 2015 - April 2015
The University of British Columbia January 2014 - May 2014
Research In Motion January 2013 - April 2013
Research In Motion January 2012 - December 2012
Apple Retail October 2011 - December 2011
Fido April 2011 - September 2011
Blenz The Canadian Coffee Company Ltd. December 2007 - August 2011
Bath and Body Works October 2009 - April 2010
Skills
Communication Skills, Organizational Skills, Teamwork, Team Building, Tagalog, Customer Service, Event Planning, Time Management, Microsoft Office, Team Leadership, Microsoft Excel, Social Media, Social Media Marketing, PowerPoint, Public Speaking, Critical Thinking, Event Management, Retail, Microsoft Word, Leadership, Fundraising, Training, Data Entry, HTML, Photoshop, Business Strategy, Marketing, Marketing Communications, Networking, Financial Analysis, Adobe Creative Suite, WordPress, Java, Windows, Access, Non-profits, Recruiting, Public Relations, Outlook, Budgets, Troubleshooting, Negotiation, Social Networking, C++, Project Management, Customer Satisfaction, Strategic Planning, Blogging, Sales Management, Research
Education
The University of British Columbia 2010 — 2014
Bachelor, Combined Major Business and Computer Science
Università Commerciale 'Luigi Bocconi' 2013 — 2013
Bachelor of Commerce (BCom)
Richmond Secondary School 2006 — 2010
Secondary School, International Baccalaureate Programme
Nisa Lee Events October 2002 - Present
Media Features October 2003 - Present
FIDO May 2010 - May 2012
March of Dimes, Charlotte, NC March 1994 - November 1999
Siam Commercial Bank January 1991 - January 1994
Chase Manhattan Bank May 1989 - January 1991
Skills
Marketing Strategy, Marketing Communications, Strategic Planning, Event Management, Leadership, Fundraising, Business Strategy, Marketing, Integrated Marketing, Event Planning, Entrepreneurship, Leadership Development, Management, Catering, Public Speaking, Social Media Marketing, Public Relations, Corporate Events, Sponsorship, Online Marketing
Education
State University of New York at Stony Brook 1985 — 1988
BA, Economics
Fujitsu Canada March 2014 - Present
SNC-Lavalin February 2011 - March 2014
College de Valleyfield January 2009 - September 2011
Ville de Montréal November 2009 - February 2011
Sigma-RH Solutions December 2006 - May 2009
Equipement Fédéral (maintenant Equipement SMS) January 2004 - December 2006
Groupe TVA Inc 2000 - 2003
Fido January 1996 - December 2000
KARHU 1990 - 1996
Skills
Oracle, ERP, Intégration, SQL, Management, Oracle E-Business Suite, Français, Analyse des exigences, Architecture...
Education
Université Laval 2014 — 2015
certification, analyste d'affaire
Two Way Consulting May 2010 - Present
Context Research February 2002 - March 2010
Fido 1997 - 2001
Skills
Community Development, Stakeholder Engagement, Public Relations, Workshop Facilitation, Strategic Communications, Media Relations, Community Consultation, Internal Communications, Community Engagement, Communications Planning, Stakeholder Management, Corporate Social..., Leadership, Reputation Management, Crisis Communications
Education
Queen's University 1987 — 1991
B.Comm, Marketing
The University of British Columbia
Masters of Art, Urban Planning
Freelance June 2013 - Present
URANIUM INTERACTIVE September 2011 - June 2013
Uranium Interactive December 2006 - September 2011
FIDO September 2006 - December 2006
TAYLOR NELSON SOFRES (TNS) August 2003 - January 2006
NFO WORLDWIDE (racheté par TNS en 2003) September 2001 - July 2003
Skills
Digital Strategy, E-commerce, Digital Marketing, User Experience, Web Marketing, Social Media, Web Analytics, Market Research, CRM, Mobile Marketing, Email Marketing, SEM, Integrated Marketing, Information Architecture, Interactive Marketing, SEO, Google Analytics, Social Media Marketing, Strategy, Web Design, Content Strategy, Marketing Strategy, Web Project Management, Online Marketing, Interaction Design, CMS, Mobile Devices, Interactive Advertising, E-business, Direct Marketing, Usability, Digital Media, User Interface Design, Online Advertising, Marketing, Web Strategy, PPC, B2B Marketing Strategy
Education
Audencia Nantes Ecole de Management - Master in marketing and communication 1998 — 2001
Master in marketing and communication, Marketing, market research, management, communication
Beijing Language and Culture University 2000 — 2000
Chinese A level, Chinois
Lycée St Louis - BTS Commerce International 1996 — 1998
BTS Commerce International, Commerce International, import-export, événementiel
The North West Company March 2015 - Present
Akouto Consulting Services October 2012 - Present
Rogers Communications July 2014 - November 2014
Canadian Tire 2013 - 2014
Purchasing Management Association of Canada April 2009 - October 2012
Fifth P Solutions 2007 - 2008
Telus Mobility January 2006 - June 2007
Telus Mobility March 2004 - January 2006
Telus Mobility January 2002 - March 2004
Fido 1999 - 2001
Skills
Instructional Design, E-Learning, Training, Performance Management, Organizational..., Needs Analysis, Adult Education, Change Management, Project Management, Coaching, Articulate Suite, Leadership Development, Strategic Planning, Program Management, Learning Management, Blended Learning, Training Delivery, Consulting, Workshop Facilitation
Education
Ryerson University
La Coop fédérée November 2014 - Present
Liberté Canada March 2013 - November 2014
Rogers Communications January 2012 - December 2012
Rogers Communications Inc. June 2010 - April 2012
Rogers Communications Inc. January 2008 - March 2010
Rogers Communications Inc. September 2005 - January 2008
Fido March 2004 - September 2005
Future Shop September 2000 - December 2003
OMD July 1999 - December 2000
Skills
Intelligence d'affaires, Gestion d'équipe, Tableau de bord, Analytique, Analyse de données, CRM, Microsoft Dynamics CRM, Marketing, Segmentation
Education
Université de Sherbrooke 2015 — 2016
Stratégie de l'intelligence d'affaires
Université du Québec à Montréal 2004 — 2009
BAC, Affaires / gestion, général
Fido June 2012 - Present
Music Academy of Montreal December 2011 - Present
Non-profit Agency August 2009 - Present
Piano Teacher September 2008 - Present
Education
Concordia University 2007 — 2011
Bachelor's degree, Music Performance, General, with Distinction
Cofely Services GDF SUEZ (Amérique du Nord / North America) August 2013 - Present
Medisys July 2010 - March 2013
SilverBirch Hotels & Resorts June 2008 - August 2009
Ivanhoé Cambridge December 2007 - March 2008
CGI July 2004 - November 2007
Fujitsu Consulting September 1999 - June 2004
Profac facilities 1998 - 1999
Fido 1997 - 1998
Sony of Canada Ltd. 1996 - 1997
Zellers Inc. 1984 - 1996
Skills
Payroll, Employee Benefits, Ceridian, ADP, PeopleSoft, SAP, Customer Service, Accounts Receivable, Accounting, ADP Payroll, Microsoft Excel, Invoicing, Journal Entries, Account Reconciliation, Employee Relations, Time Management, Benefits Administration, Teamwork
Education
Canadian Payroll Association 2009 — 2010
PCP, Payroll Compliance Practitioner
Concordia University 2010 — 2010
Accounting 1 course
Mitacs Inc. – Inspiring Innovation March 2014 - Present
BioFuelNet Canada May 2013 - Present
CIWESS February 2013 - Present
Mitacs Inc. – Inspiring Innovation July 2012 - March 2014
MITACS March 2009 - July 2012
Diverse Electronics 2003 - February 2009
Bombardier Aerospace 2006 - 2007
Fido 2000 - 2003
Skills
Research, Negotiation, Business Strategy, Public Speaking, Strategic Planning, Team Leadership, New Business Development, Coaching, Team Building, Business Development, Project Management, Product Development, Marketing Strategy, Program Management, Marketing Communications, Public Relations, Management, Organizational..., Sales, Teamwork, Entrepreneurship, Strategy
Education
Concordia University 2005 — 2007
Graduate, Human Systems Intervention
Concordia University 2000 — 2003
Bachelors, Organizational Psychology
Dсhq 2015 - Present
Вrеаkwаter IT Solutiоns 2008 - 2015
NEХТmе 2005 - 2008
Fido 2004 - 2005
Тex Software 2002 - 2004
Skills
Mobile Technology, New Business Development, Product Strategy, Product Development
Education
Harvard Business School
Biofabio 2015 - Present
Gr8Wolf Consulting 2012 - 2015
Fido 2009 - 2012
Magento Studio LLC 2007 - 2009
Start Tech 2004 - 2007
Skills
Web Marketing, Content Strategy, Business Development, Product Strategy
Education
University of Pennsylvania - The Wharton School
SocialCops 2014 — Present
HighTouch Tech 2012 — 2014
Techvibes.com 2009 — 2012
Fido 2007 — 2009
In-stealth-mode 2004 — 2007
Skills
Online Advertising, TD writing, Team Management, Web Marketing
Education
University of Pennsylvania - The Wharton School 2009 — 2012
Bachelor's Degree, Computer Science
Fido 2011 - Present
Bell Canada July 2010 - 2011
Bell Canada November 2008 - July 2010
Bell Canada 2003 - October 2008
Bell Mobility 2001 - 2003
Skills
Strategy, Project Management, Cross-functional Team..., Customer Service, Direct Marketing, Telecommunications, Marketing Strategy, Strategic Planning, Competitive Intelligence, Customer Experience, Integrated Marketing, Marketing, Forecasting, Leadership, Sales Operations, Management, Team Leadership, Marketing Communications
Education
Université de Montréal - HEC Montréal 1998 — 2001
Bachelor of Business Administration (B.B.A.)
Collège de Bois-de-Boulogne
Sciences Humaines
CN May 2014 - Present
CN 2014 - 2015
TEKSystems Canada August 2013 - June 2014
Videotron August 2012 - June 2013
Transat October 2007 - August 2012
SAP Labs April 2005 - October 2007
Microcell telecommunications September 1999 - March 2005
Microcell 1999 - 2005
Fido 1999 - 2000
Alcatel June 1992 - June 1999
Skills
.NET, Microsoft SQL Server, ASP.NET, Java, Scrum, Architecture, UML, MVC, SQL, C#, Agile Methodologies, XML, Web Services, ASP.NET MVC, J2EE 1.4, SSRS, HTML 5, Web Development, Mobile Applications, SOA, Software Development, WCF, CRM, JavaScript, AngularJS, Kendo UI, Design Patterns, TFS, SOAP, Integration, C++
Education
ENSEEIHT - Ecole Nationale Supérieure d'Electrotechnique, d'Electronique, d'Informatique, d'Hydraulique et des Télécommunications 1989 — 1992
Engineer
Rogers Communications Inc. December 2008 - Present
Rogers May 2005 - May 2008
Fido Solutions May 2004 - May 2008
Fido February 1991 - July 2001
Videotron 1996 - 1999
Skills
Workforce Management, Call Center, Process Improvement, Business Intelligence, Performance Management, Business Analysis, Team Leadership, Change Management, Coaching, Analysis, Forecasting, Telecommunications, Customer Service, Team Management, Budgeting, Strategic Planning, CRM, Customer Experience, Project Management, Call Centers, Workforce Planning, Operations Management, Direct Sales, Sales Management, Contact Centers
Education
Concordia University 1988 — 1991
SAS August 2014 - Present
SAS February 2013 - Present
sas March 2003 - February 2013
National Bank of Canada January 2002 - March 2003
Fido May 2000 - January 2002
Banque Laurentienne August 1998 - May 2000
Skills
SAS, Analytics, Predictive Modeling, Segmentation, Data Mining, Predictive Analytics, Data Warehousing, Business Analysis, Business Intelligence, Business Analytics, Database Marketing, Data Quality, ETL, Data Integration, Data Modeling, Data Analysis, Dashboard, SAS programming, Statistical Modeling, Customer Analysis, OLAP, Data Management, Big Data, Data Warehouse..., Enterprise Architecture, Strategy, Business Objects, SAS Programming
Education
Université de Montréal
Master of Science (MSc), Economics
Hitachi Data Systems April 2010 - Present
Supporo International September 2009 - February 2010
KRONOS August 2000 - January 2009
Fido January 1999 - April 2000
Harris Stratex Networks January 1996 - December 1998
Skills
Forecasting, Budgets, Analysis, Program Management, Management, Leadership, Managerial Finance, Business Analysis, Internal Controls, Financial Analysis, SDLC, Business Strategy, Process Improvement, Contract Management, Finance, Corporate Finance, Software Implementation, Accounting, Financial Statements
Education
Université de Montréal - HEC Montréal 1989 — 1990
Accounting
STL September 2007 - Present
Société de transport de Laval 2007 - Present
Fido 2004 - 2007
Excel Telecommunication (Canada) Inc. 2000 - 2004
Teleglobe (Canada) Inc. 1999 - 2000
AGRA Systems Limited 1998 - 1999
Groupe Conseil DMR Inc. 1991 - 1998
Skills
Supply Chain Management, Supply Chain, Operations Management, Procurement, Management, Leadership, Transportation, Analysis, Inventory Management, Continuous Improvement, Business Process..., Telecommunications, Supply Chain..., Strategic Planning, Team Leadership
Education
HEC Montréal
HEC Montréal
Bell ICT Outsourcing Solutions May 2009 - Present
La Compagnie d'Informatique Magenta Inc. February 1996 - Present
FCDQ April 2007 - May 2009
Bell ICT Outsourcing Solutions March 2006 - March 2007
CGI March 2005 - March 2006
CGI April 2002 - March 2005
Air Canada January 2002 - April 2002
Fido April 2001 - December 2001
Air Canada March 2000 - March 2001
IBM October 1997 - March 2000
Skills
Architecture, Solution Architecture, Integration, Unix, Enterprise Architecture, SOA, Architectures, C, IT Strategy, ITIL, Infrastructure, Java, Linux, SNMP, Solaris, System Architecture, Virtualization, C, IT Service Management, IT Management
Education
Université de Montréal - Ecole polytechnique de Montréal 1982 — 1986
CEGEP de Sherbrooke 1980 — 1982
Séminaire Salésien de Sherbrooke 1975 — 1980
Ecole Ste-Anne Sherbrooke 1969 — 1975
FIDO January 2007 - Present
Education
maimonides.. 1988 — 1988
McGill University - Macdonald Campus
LS Distribution North America March 2009 - Present
Domtar October 2007 - February 2009
Fido September 2003 - October 2007
Standard Life 1997 - 2000
medisys 1989 - 1997
Skills
Workforce Planning, Recruiting, Talent Acquisition, Coaching, Talent Management, Change Management, HRIS, HR Policies, Human Resources, Team Management, Onboarding, Leadership Development, Benefits Administration, Personnel Management, Taleo, Employee Benefits, Employee Training, Interviews, Organizational..., Leadership, Call Centers, Management, Process Improvement, Internet Recruiting, Executive Coaching, Management Consulting, Applicant Tracking...
Education
HEC Montréal 1994 — 1997
cegep de Chicoutimi 1985 — 1987
lettres
Rogers Communications Inc. April 2007 - Present
Fido 2007 - 2009
Bell Canada 1997 - 2007
Bell Canada 1997 - 2007
Bell Mobility 1999 - 1999
Skills
Loyalty Marketing, Customer Experience, Loyalty Programs, Competitive Intelligence, Data Warehousing, Customer Retention, Mobile Devices, Customer Analysis, Predictive Modeling, Predictive Analytics, Business Analysis, Database Marketing, Team Management, Statistical Modeling, Segmentation, CRM, Customer Acquisition, Marketing Analytics
Education
Université de Sherbrooke 1990 — 1996
Masters, Mathematics & Statistics
HSBC July 2009 - Present
HSBC July 2008 - June 2009
HSBC April 2005 - July 2008
Fido 1999 - 2005
Skills
Call Center, Workforce Management, Customer Experience, Operations Management, Performance Management, Change Management, Customer Satisfaction, Process Improvement, Credit Cards, Coaching, Forecasting, Customer Service, Team Leadership, Customer Retention, Strategic Planning, Credit, Team Building, Business Process..., Vendor Management, Budgets, Outsourcing, Call Centers, Project Planning, Leadership, CRM
Education
HEC Montréal 1999 — 2002
DESG, Management
Université de Montreal 1996 — 1998
bachelor, Relations Industrielles
Domtar May 2014 - Present
PwC February 2013 - April 2014
GoSecure March 2008 - February 2013
CGI November 2007 - February 2008
GIM/Accelia/DMR January 2005 - October 2007
Fido April 2000 - January 2005
Covansys/Claremont January 1998 - March 2000
Bell Canada January 1997 - December 1997
Canadian Space Agency January 1996 - December 1996
Skills
COBIT, IT Audit, Security Management, CISSP, Risk Assessment, Information Security..., Computer Forensics, ISO 27001, Vulnerability Assessment
Education
Concordia University 1992 — 1996
Bachelor, MIS
Marianopolis College 1990 — 1992
College Francais 1981 — 1990
Primary and High school
Coty June 2014 - Present
Coty March 2012 - May 2014
Lowe's Home Improvement October 2010 - March 2012
Procter & Gamble May 2009 - October 2010
Fido May 2008 - April 2009
Skills
Category Management, Business Analysis, Planograms, Merchandising, Consumer Insights, Marketing Strategy, Management, Customer Insight, Analysis, Marketing, Sales, Forecasting, Brand Management
Education
Ryerson University 2007 — 2008
MBA, Marketing
University of Birmingham 2004 — 2007
BENG, Chemical Engineering
Bell Aliant 2005 - Present
Fido 2001 - 2005
Videotron 1996 - 2001
CF Telecom (Purchased by Videotron) 1995 - 1996
Rogers Communications Inc. 1992 - 1995
Shell 1991 - 1992
Skills
Product Marketing, Telecommunications, Wireless, Customer Experience, Product Management, Segmentation, Competitive Analysis, Mobile Devices, Marketing Management, Channel, B2B, Team Management, Cross-functional Team..., IP, Marketing, VoIP, Go-to-market Strategy, Direct Sales, Solution Selling, CRM, Customer Retention, Call Centers, Sales Process, Sales Operations
Education
HEC Montréal 1994 — 1999
Master of Management, Management
Université de Montréal 1988 — 1991
Bachelor in Arts and Science, Major in Cinéma, Advertising and Communication
Fido Solutions Senior Manager, Fido CareRogers Wireless/Fido Brand2006 - Present
Fido 1998 - Present
Skills
Call Center, Workforce Management
Education
Université de Montréal 1996 — 2006
Bachelor, Communication
Paragon Faction 2013 - Present
Magna Carta Management 2004 - Present
Advance Management inc. 2008 - Present
IDEO Consulting inc. July 2004 - December 2008
Fido 2004 - 2008
Collins & Aikman Canada inc. April 2003 - July 2004
Deloitte Consulting August 1999 - April 2003
Waterville TG inc. August 1994 - May 1998
Skills
Program Management, Project Management, Cross-functional Team..., Product Management, Business Process..., Product Development, Strategic Planning, Business Strategy, Start-ups, Telecommunications, Competitive Analysis, Manufacturing, Business Analysis
Education
Queen's University 1998 — 1999
MBA, Marketing
Université de Sherbrooke 1995 — 1998
M. Ing., Engineering Management
Université Laval 1990 — 1994
B. Sc. A., Mechanical Engineering
PSP Investments January 2010 - Present
Ice.com July 2009 - April 2010
La Coop fédérée January 2009 - May 2009
Fido October 2008 - December 2008
Tangara Tagentis August 2006 - August 2008
Ubisoft February 2004 - August 2006
Alternit April 2002 - February 2004
Diesel Marketing (Sid Lee aujourd'hui) April 2000 - April 2002
Skills
Business Intelligence, Microsoft SQL Server, ETL, Data Warehousing, SQL, Business Analysis, Databases, Data Modeling, SSIS, SSRS, Agile Methodologies, Analysis Services, OLAP, Integration, .NET, Database Design, Enterprise Architecture, Solution Architecture, Data Integration
Education
Université Laval 1995 — 1998
Master, GIS
Belron Canada inc May 2012 - Present
belairdirect December 2008 - May 2012
Rogers Communications Inc October 1997 - December 2008
Fido October 1997 - December 2008
Skills
Diversity Training, HR Consulting, Change Management, Performance Management, Employee Engagement, Organizational..., Call Centers, HR Policies, Employee Relations, Succession Planning, Talent Management, Talent Acquisition, Recruiting, Workforce Planning, Human Resources, Coaching
Education
Université du Québec à Montréal 1993 — 1997
Certificat non-complété, Ressources humaines
Université du Québec à Montréal
Certificat, Sciences sociales
TD Canada Trust March 2005 - Present
Fido 2004 - 2005
Les produits addico 1999 - 2004
Skills
Performance Management, Employee Engagement, Employee Relations, Talent Management, Talent Acquisition, Coaching, Succession Planning, Recruiting, Change Management, Human Resources, Organizational..., HR Policies, Onboarding, Leadership, Team Leadership, Workforce Planning, Deferred Compensation, HRIS, Management, Retail Banking, Ressources humaines, Gestion des performances
Education
Université de Montréal 1994 — 1997
BAC, Relations Industrielles
Louis-Riel
Groupe pages Jaunes April 2009 - Present
Mediagrif July 2007 - November 2008
International Air Transport Association (IATA) 2004 - 2007
Videotron 2002 - 2005
Fido 1999 - 2002
Bell 1991 - 1999
Skills
Business Analysis, Product Management, Agile Methodologies, SQL, E-commerce, Project Management, Oracle, Integration, Java, Linux, XML, Scrum, Software Project..., Gestion de projet, Analyste commercial, Responsable produit, Intégration
Education
1987 — 1989
Majeure, Communications Publiques
TELUS October 2007 - Present
TELUS March 2007 - October 2007
Fido March 2001 - April 2003
Skills
Customer Negotiations, Sales Presentations, Forecasting, Account Management, Business Planning, Business Strategy, Direct Sales, Management, Market Research, Marketing Strategy, Negotiation, Product Marketing, Retail, Solution Selling, Team Leadership, Telecommunications, Wireless
Education
Centennial College 1995 — 1997
Marketing
Fido June 2009 - Present
ICBC June 2007 - March 2009
Education
Simon Fraser University 2009 — 2009
Certificate in Sustainable Community Development, Community Development
Simon Fraser University 2004 — 2008
BA, Psychology, Liberal Arts
Kwantlen Polytechnic University 2001 — 2003
Associate of Arts, Psychology
Groupe Dynamite October 2012 - Present
Ice.com September 2009 - October 2012
Fido August 2006 - March 2009
Ocean to Ocean Seafood September 2005 - August 2006
Tonik advertising November 2003 - July 2005
Rogers October 2001 - September 2003
Fido October 1999 - October 2001
Fido October 1996 - October 1999
Skills
Online Advertising, Sales Operations, E-commerce, Strategic Partnerships, Customer Experience, Customer Acquisition, Digital Marketing, Marketing Strategy, Mobile Marketing, SEM, Competitive Analysis, Affiliate Marketing, Leadership, Marketing, Retail, CRM, Lead Generation, Start-ups, Strategy, Negotiation, Business Development, Email Marketing, Sales Process, Sales, Management, Cross-functional Team..., Online Marketing, Business Strategy
Education
Concordia University 1990 — 1994
Bachelor of Commerce, Marketing major
ezfocus August 2015 - Present
RéZin October 2014 - August 2015
Elixirs Vins et Spiritueux March 2008 - May 2014
LCC Vins et Spiritueux September 2006 - March 2008
SAQ November 2002 - August 2006
Fido June 1999 - October 2002
Skills
Forecasting, Inventory Management, Budgets, Microsoft Excel, Process Improvement, Team Leadership, Change Management, Customer Service, Retail, Strategic Planning, Microsoft Office, Accounting
Education
HEC Montréal 2003 — 2005
Certificat, GOP
Université du Québec à Montréal / UQAM 1993 — 1996
Bachelor's degree, Accounting
Upclick May 2015 - Present
Upclick January 2013 - Present
UpClick August 2009 - Present
Teleperformance April 2005 - August 2009
Fido November 2005 - February 2006
Jetsgo 2002 - 2005
Royal Aviation 1999 - 2002
Skills
Team Management, Team Leadership, Call Centers, E-commerce, CRM, Analytics, Call Center, Team Building, Customer Service, Workforce Management, Customer Experience, Performance Management, Business Development, Marketing Strategy, Business Analysis, Customer Satisfaction, Online Advertising, Coaching, PPC, Web Analytics, Contact Centers, Business Intelligence, Vendor Management, SEO, SEM, Conversion Optimization, Online Marketing, Sales Management, Call Center Development
Education
Concordia University 2014 — 2015
Master of Business Administration (M.B.A.)
Bell Canada May 2010 - Present
Rogers Retail July 2007 - May 2010
Fido 2003 - 2007
Skills
Loss Prevention, CCTV, Private Investigations, POS, Surveillance, Physical Security, Security Management, Security, Corporate Security, Fraud, Security Operations, Access Control, Investigation, Security Audits, Internal Investigations
Education
Université du Québec à Montréal 1998 — 2000
Bachelor, Business Administration
Fido Solutions October 2012 - Present
Fido Solutions January 2012 - October 2012
Fido May 2006 - January 2012
Mega Mag July 2004 - June 2006
Vitalite Quebec Magazine January 2002 - July 2003
Skills
SSRS, SQL, SSAS 2008, Visio, Data Analysis, Telecommunications, Business Analysis, Statistics, Analysis, Microsoft Excel, Excel, Team Leadership, Microsoft Office, Internal Communications, Economics, Economic Modeling, Economic Research, Risk Management, Risk Analysis, Mathematica, Customer Relations, Strategic Planning, Mathematics, Econometrics, Growth, Matlab, Stata, SQL Server Management..., French, Sales, English, Teamwork
Education
Concordia University 2010 — 2012
MA, Economics
Concordia University 2006 — 2010
BA, Economics/Mathematics and Statistics
Hydro-Québec April 2015 - Present
Bell September 2012 - August 2014
PSP Investments March 2012 - August 2012
TELUS February 2010 - September 2011
TELUS May 2009 - August 2009
Ville de Montréal April 2008 - December 2008
Ville de Montréal June 2005 - December 2007
Fido March 2004 - June 2005
France Telecom 1999 - 2003
Cap Gemini 1998 - 1999
Education
2005 — 2008
Certificat, Rédaction
1995 — 1998
Fido July 2009 - Present
Education
Kwantlen Polytechnic University 2008 — 2012
LBPSB October 2010 - October 2011
Fido 2001 - 2005
Skills
ITIL
Education
Université de Montréal 1980 — 1981
Certificat, Arts et Sciences
SAQ August 2011 - Present
SAQ March 2008 - July 2011
Rogers Wireless Inc. 2006 - 2007
Fido 1996 - 2007
Education
Université du Québec à Montréal / UQAM 1985 — 1988
Baccalauréat en Administration des Affaires, Sciences Comptables
BNP Stratégies Gestion Philanthropique January 2015 - Present
nZonemedia.com October 2010 - January 2015
Staples Business Depot August 2005 - October 2010
Sears Canada January 2005 - July 2005
American Express Business Travel January 2004 - January 2005
Fido June 2002 - January 2004
Skills
Account Management, Management, Human Resources, Fundraising, Non-profit Program..., Start-up Implementation, Leadership, Customer Service, Online Marketing, Team Leadership, Sales, Microsoft Office, Team Building, Marketing, Online Advertising, CRM, Training, Coaching, Team Management, Customer Retention, Marketing Strategy, Recruiting, Customer Experience, Call Centers
Education
Université de Montréal / University of Montreal 2013 — 2015
Certificat en gestion philanthropique, Gestion philanthropique, Certificat
UQAM 1996 — 1999
Bachelor's degree, Sociology
Macdonald Realty Westmar January 2007 - Present
PCS Wireless 2000 - 2002
Fido 2000 - 2002
Skills
Negotiation, Sales, Customer Service, Selling, Direct Sales, Sales Management, Marketing, Business Development, Key Account Management, Account Management, Retail, New Business Development, Strategic Planning, Channel, Microsoft Office, Marketing Strategy, Sales Operations, Product Marketing, Telecommunications, Customer Satisfaction, Single Family Homes, Condos, Leadership, Sellers, Listings, Residential Homes, Commercial Real Estate, Real Estate, Buyer Representation, Referrals, First Time Home Buyers, Relocation, Investment Properties, Contract Negotiation, Real Estate Transactions, Foreclosures, Short Sales, Townhomes, Move Up Buyers, New Home Sales, New Homes, Buyers, Apartments, Leases, Real Property, Real Estate Development, Property Management
Education
Simon Fraser University 2001 — 2004
BSc, Kinesiology, Psychology
Kwantlen Polytechnic University 1995 — 2000
Associates, Arts
Rogers Communications September 2014 - Present
Fido December 2008 - Present
Fido Solutions December 2008 - May 2011
Rogers Communications Inc. June 2002 - December 2008
Skills
Telecommunications, Competitive Intelligence, Call Centers, Customer Experience, Wireless, Marketing Strategy, Customer Retention, Forecasting, Team Management, CRM, Customer Service
Education
Université Laval 2002 — 2004
MBA, Business Management
Université de Montréal 1999 — 2002
B.Sc, Psychology
Graph Bit 2004 - Present
Fido May 2011 - August 2011
graph Bit January 2004 - March 2010
Education
HEC Montreal 2011 — 2014
certificat, gestion des entreprises
concordia university 2001 — 2002
certificat, graphic designer
Shopify May 2015 - Present
Fido July 2013 - May 2015
Acara Home Care April 2012 - April 2014
Wishpond June 2013 - September 2013
Elections BC May 2013 - May 2013
Garage Clothing Co. December 2008 - September 2011
The Other Press January 2009 - September 2009
Save- On Foods August 2007 - October 2008
Skills
Social Media, Microsoft Office, Microsoft Excel, Prezi, PowerPoint, Customer Service, Research, Social Networking, Sales, Presentations, Marketing Research, Online Advertising, Team Leadership, Typing, Editing, Accurate Data Entry, Time Management, English, Market Research, Event Management, Marketing Strategy, Marketing, Windows, Public Speaking, Communication Skills, Spanish, Tumblr, HTML, Content Marketing, Web Content, Blogging, Marketing Communications
Education
Douglas College
Marketing Management Diploma
Signature Retirement Living September 2013 - Present
PetSmart April 2013 - Present
Fido Solutions October 2012 - May 2013
Rogers Communications September 2012 - October 2012
Fido August 2011 - August 2012
WIND Mobile October 2009 - August 2011
WIND Mobile October 2009 - August 2011
Soft Moc August 2008 - October 2009
Green Earth 2007 - 2008
Skills
Photography, Customer Experience, Retail, Wireless, Sales, Customer Service, Merchandising, Retail Sales, Mobile Devices, Inventory Management, Store Management, Microsoft Excel, Outlook, Telecommunications, Direct Sales, Visual Merchandising
Education
Georgian College
Interior Design
Fido June 2010 - Present
TNI The Network Inc. January 2010 - June 2010
Body & Hair Direct Inc. May 2009 - August 2009
YaYa & Co. December 2008 - January 2009
Education
Ryerson University 2008 — 2012
BA, Criminal Justice
Consultant November 2014 - Present
Cogeco Cable February 2014 - November 2014
Cogeco Cable September 2012 - February 2014
Cogeco Cable May 2008 - August 2012
Cogeco Cable 2004 - May 2008
Bell 2002 - 2003
Sympatico-Lycos 2002 - 2003
Fido 2000 - 2000
Teleglobe Canada Inc 1988 - 1999
Skills
Internet Services, Mobile, Wireless, Product Marketing, Cross-functional Team..., Telecommunications, Pricing, Pricing Strategy, Marketing Strategy, Product Development, Product Management, Financial Analysis, Financial Modeling, Business Analysis, Business Planning, Television, Online Marketing
Education
HEC Montreal 1987 — 1991
Master of Business Administration (MBA)
HEC Montréal 1978 — 1981
Bachelor of Business Administration (B.B.A.), Finance, General
World Financial Group (WFG) 2010 - Present
Hines Industrial Site Services Group September 2014 - April 2015
Sodexo April 2014 - August 2014
Sodexo October 2013 - April 2014
Fairmont Hotels and Resorts April 2011 - October 2013
Sandman Hotel Group October 2010 - May 2011
Jacob December 2009 - August 2010
Fido February 2009 - April 2010
SFU Communication Frosh Organizing Committee 2009 April 2009 - October 2009
Jacob May 2006 - February 2009
Skills
Property Management, Service Recovery, Rooms Division, Front Office, Hospitality, Hotel Booking, Reservation, Hotels, Hotel Management, Tourism, Training, Hospitality Industry, Hospitality Management, Customer Service, Micros, Revenue Analysis, MICROS, Time Management, Event Management, Resorts
Education
Simon Fraser University 2005 — 2010
BA, Communication, Publishing
TELUS Mobileaxs September 2015 - Present
CIBC March 2015 - Present
WOW! Mobile Boutique November 2014 - Present
TELUS November 2012 - November 2014
Fido July 2011 - November 2012
Sheridan College September 2009 - March 2010
Skills
Customer Service, Microsoft Office, Access, Microsoft Excel, HTML, Team Leadership, Teamwork, Time Management, Visio, PowerPoint, SQL, Windows
Education
Sheridan College 2008 — 2010
Computer Programmer
Fido Solutions May 2013 - Present
Fido August 2009 - May 2013
RONA April 2006 - January 2009
Education
HEC Montreal
2e certificat, Marketing
Rogers Communications January 2013 - Present
TELUS March 2009 - December 2012
TELUS March 2009 - January 2012
Fido January 2007 - January 2009
Skills
Telecommunications, VoIP, Unified Communications, Team Leadership, Sales Management, Sales Operations, Sales, Mobile Devices, Direct Sales, Network Design, Layer 2, Layer 3, OSI Model, Telecom Network Design, Computer Network...
Education
Seneca College of Applied Arts and Technology 2006 — 2007
IBU, Business
Fido March 2010 - Present
Education
2005 — 2008
Baccalauréat, actuariat
Loto Québec 2002 - Present
Fido September 1999 - January 2002
Collège Delta et Multihexa September 1997 - June 1999
Education
Université du Québec à Chicoutimi 1996 — 1998
Baccalauréat, Mathématique-Informatique
Université du Québec à Chicoutimi 1995 — 1995
Certificat, Administration
Rogers Communications August 2015 - Present
Rogers Communications May 2012 - August 2015
Rogers Communications April 2011 - May 2012
Rogers Communications June 2009 - April 2011
Fido May 2006 - May 2009
Skills
Talent Acquisition, Employee Engagement, Coaching, Human Resources, Call Center, Telecommunications, Customer Service, Recruiting, Performance Management, Employee Relations, Call Centers, Interviews, HRIS, Onboarding, Workforce Planning, Talent Management, HR Policies, Taleo, Applicant Tracking...
Education
Concordia University 2005 — 2008
Bachelor of Commerce, Human Resource Management
CUSACorp July 2013 - July 2014
Concordia Student Union May 2013 - June 2014
Apple May 2012 - May 2013
DAVIDsTEA September 2009 - March 2012
Horizon Wireless January 2011 - December 2011
Fido September 2007 - April 2010
Fido September 2006 - September 2007
Skills
Customer Service, Customer Relations, Problem Solving, Social Media, Event Planning, Retail, Foreign Languages, Marketing Communications, Robert's Rules of Order, Time Management, Training, Sales, Leadership, Event Management, Management, Marketing, Public Relations, Budgets, Team Leadership, Project Management
Education
Concordia University
Political Science
Mobilicity 2010 - Present
Fido 2007 - 2010
STAPLES Canada 2005 - 2007
STAPLES Canada 2004 - 2005
STAPLES Canada 2002 - 2004
Education
Simon Fraser University 1998 — 2002
Bachelor of Arts (BA), Economics