Experience
Dunn Consulting   April 1995 - Present
Reverse Mortgage Solutions, Inc.   March 2011 - August 2011
ADFITECH  September 2006 - August 2009
First Financial Mortgage Group, LLC   May 2004 - September 2006
Financial Freedom Senior Funding Corporation   November 2000 - May 2004
Unity Mortgage Group   August 1998 - November 2000

Skills
Reverse Mortgages, Mortgage Underwriting, Credit Evaluation, Loan Closing, Implementing Processes, Strategic Insight, Managing Expectations, Revenue Improvement, Entrepreneurial Skills, Vision Creation, Demonstration Skills, Document Imaging, Organisational Skills, Calm Under Pressure, Road Warrior, Developing Training..., Selling Ideas, Persuasive Communication, Marketing..., Co-marketing, Market Opportunity..., Strategic Partnership..., Financial Metrics, Customer Education, Campaign Coordination, Lifestyle Marketing, Brand PR, Press Release..., Collateral Material..., Brochure Development, Development of Training..., Training Presentations, Building Strategic..., Building Brand Awareness, Able To Work Under..., Eager To Learn, Persuasion Skills, Government Compliance, Creative Writer, Perceptive, Imaginative, Influential, Relationship Cultivation, Networking Strategies, Work From Home, Outstanding Customer..., Self-directed, Dealing with Ambiguity, Cross Selling, Team Leadership

Education
University of Phoenix   2007 — 2016
MBA, Masters of Business Administration

University of Oklahoma   2001 — 2004
Bachelors, Liberal Studies

Experience
First Citizens Bank  February 2008 - March 2012
Financial Freedom Senior Funding Corporation   June 2005 - October 2007
The Provident Bank  June 2000 - February 2003

Skills
A licensed Master..., Credit, Mortgage Banking, Loan Servicing, Banking, Loans, Loan Origination, Mortgage Lending, Customer Service, Investment Properties, PowerPoint, Data Entry, Insurance, Reverse Mortgages, Financial Services, Credit Analysis

Education
AMERICAN INTERCONTINENTAL UNIVERSITY   2004 — 2005
Bachelor of Science, Business Administration-Management

Atlanta Metropolitan College   1999 — 2000
Associate of Science, Social Work

Calvin Coolidge SHS

Experience
Franklin Funding Reverse Mortgage   June 2012 - Present
Metlife Bank  March 2011 - September 2012
Bank of America Home Loans  May 2008 - March 2011
Financial Freedom Senior Funding Corporation   July 2006 - May 2008
McKenna Insurance Agency   September 2002 - July 2006

Skills
Reverse Mortgages, Home Equity, FHA, Mortgage Lending, Mortgage Banking, Retirement, Loan Origination, Residential Mortgages, Refinance, Finance, FHA financing, Loans, Credit, Construction Loans, Home Equity Lines of..., Government Loans, Certified Mortgage..., Home Equity Loans, Mortgage Underwriting, Credit Analysis, Mortgage Servicing, Mortgage Marketing, FHA Financing, Marketing Strategy

Education
The University of Kansas
BS, Music Therapy

University of Colorado Colorado Springs
Clinical Psychology

Experience
Mercedes Benz USA Corporate Headquarters   2011 - Present
Mercedes-Benz USA  2011 - Present
PDI-Inc.  2009 - 2010
Integrity Funding Inc.   2007 - 2009
Taggies, Inc.   2003 - 2008
Financial Freedom Senior Funding Corporation   2006 - 2007
Taurus Market Research, Inc.   1995 - 2006
Bear Stearns & Co  1983 - 1994

Skills
Leadership, Management, Sales, Customer Satisfaction, Training, Customer Service, Vendor Management, Coaching, Account Management, Customer Retention, Strategic Planning, Marketing, Sales Management, Start-ups, Call Centers, CRM, Call Center, Financial Services, Relationship Building, Solution Selling, Problem Solving, Project Management, Brand Awareness, Training & Development, Negotiation, Market Research, Executive Liaison, Policies & Procedures, Process Improvement, Public Speaking, Organizational Skills, Customer Experience, Sales & Marketing, Onboarding, Luxury Brand

Education
Corporate College via Mercedes-Benz
Master of Business Administration (M.B.A.)

City University of New York-Brooklyn College   1981 — 1985
B.A, Business Economics

Experience
Financial Destinations Incorporated  May 2014 - Present
Woman of Grace and Glory   August 2011 - Present
LB Associates, LLC   August 2010 - Present
BHGRE Metro Brokers  March 2011 - August 2013
Scholars Child Development Center   January 2008 - May 2013
Financial Freedom Senior Funding Corporation   August 2005 - August 2007
Financial Freedom Senior Funding Corporation   January 2005 - January 2007
Fannie Mae  January 2002 - January 2004
Archstone Smith Realty Co   January 1989 - January 2002

Skills
Real Estate, Referrals, First Time Home Buyers, Investment Properties, Sellers, Residential Homes, New Home Sales, Marketing, Single Family Homes, Real Estate Transactions, Foreclosures, Buyer Representation, Selling, Customer Service, Negotiation, Property Management, Online Advertising, Public Speaking, Relocation, FHA, Mortgage Lending, Investors, REO, Sales

Education
Metrobrokers Real Estate Academy   2010 — 2010
Licensed Realtor, Real Estate

Surrattsville High School   1982 — 1985
High School Diploma, General Education

Norfolk State University

Experience
St. Joseph Health  April 2014 - Present
Newmark Grubb Knight Frank  October 2008 - April 2014
Financial Freedom Senior Funding Corporation   June 2006 - September 2008
The Wet Seal, Inc.   February 2005 - May 2006

Skills
Workday HRMS, NETtime Time &..., MS Office Suite, Employee Benefits, Customer Service

Education
California State University-Fullerton   1999 — 2004
Bachelor of Arts, Double Major - American Studies / Communications (Emphasis on TV/Film)

Experience
ADP  May 2015 - Present
ADP  April 2014 - Present
Wells Fargo Dealer Services  September 2012 - February 2014
Capital Group  January 2011 - June 2012
Dendreon  July 2010 - December 2010
Mobile Notary  June 2006 - June 2010
Financial Freedom Senior Funding Corporation   March 2007 - May 2009
Vision Lending   October 2005 - November 2006
Nutrilite  January 1997 - October 2005
Watson Pharmaceuticals  March 1993 - January 1997

Skills
Spreadsheets, Windows, Customer Service, Microsoft Excel, Microsoft Office, Outlook, Project Management, Microsoft Word, PowerPoint, Access, Team Building, Team Leadership, Visio, Data Entry, Research, Quality Assurance, SharePoint, Management, Process Improvement

Education
University of Phoenix   2002 — 2006
MBA, Business Administration

Spokane Community College   1991 — 1993
AA, Liberal Arts

Spokane Community College   1989 — 1992
AAS, Administrative Assistant, Information Systems, Secretary, Word Processing

Austin E. Lathrop High School   1973 — 1977

Experience
Silvergate Bank  July 2012 - July 2014
OneWest Bank  July 2009 - July 2012
Financial Freedom Senior Funding Corporation   October 2005 - July 2009
Linda Jensen Enterprises, Inc. dba Old Newport Funding   December 2000 - September 2005
PSB Lending Corporation   July 1996 - December 2000
North County Bank  1994 - 1996
North American Thrift and Loan   1987 - 1992

Skills
Account Reconciliation, Loans, Loan Servicing, Loan Origination, Mortgage Lending, FHA, Mortgage Servicing, Auditing, Accounts Payable, Residential Mortgages, Accounting, Human Resources, Banking, Mortgage Banking, Financial Reporting, Risk Management, Reverse Mortgages, Payroll, Financial Analysis, Project Management, Cash Flow, Due Diligence, Mergers & Acquisitions

Education
Fallbrook High School
High School

San Diego State University-California State University
Bachelor's Degree, Accounting

Experience
Tioga Energy  August 2011 - December 2011
CAI International Inc.  June 2007 - June 2011
Financial Freedom Senior Funding Corporation   February 2005 - June 2007
Zurich Insurance  January 1999 - January 2005
The Permanente Medical Group  June 1990 - December 1998
Federal Home Loan Bank of San Francisco  September 1987 - June 1990
Ernst & Young  July 1984 - August 1987

Education
Cornell University
BS, Operations Research and Industrial Engineering

University of Michigan
MBA, Finance/Accounting