First Coast Service Options
Industry: Company
DescriptionFounded: 1966 Parent organization: Diversified Service Options, Inc.
First Coast Service Options List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at First Coast Service Options. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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First Coast Service Options Employees
Employee
Years
Job
Industry
Amy Tabak Amy Tabak's First Coast Service Options Experience 2005 - 2007
Job Program Director, Medical Billing and Coding Program, Health Care Reimbursment Program at Virginia College
Industry Higher Education
Experience
Virginia College January 2015 - Present
Everest Uinversity June 2014 - December 2014
Ultimate Medical Academy Online July 2010 - December 2014
Ultimate Medical Academy Online July 2010 - April 2012
Corinthian Colleges July 2007 - July 2010
Corinthian Colleges July 2007 - July 2010
Everest University July 2007 - July 2010
Blue Cross Blue Shield of Florida April 2006 - November 2007
Blue Cross Blue Shield of Florida 2005 - 2007
First Coast Service Options 2005 - 2007
Skills
PowerPoint, Teaching, Team Leadership, Team Building, Mentoring, Student Retention, Organizing, Faculty Development, Program Management, Curriculum Development, Classroom Management, Classroom Instruction, Retaining Customers, Classroom, Admissions, Training, Curriculum Design, Customer Service, Campus, Adult Education, Staff Development, Medical Billing, Time Management, Healthcare, Distance Learning, Software Documentation, CampusVue, Instructional Design, Higher Education, Resume Writing, HIPAA, Medical Terminology, Career Counseling
Education
Capella University 2008 — 2010
PHD, Human Services
University of the Phoenix 2006 — 2008
MBA/HR, Business Administration/ Human Resources
University of Phoenix 2003 — 2008
Master of Business; Bachelor of Science, Business Administration; Business Management
University of Phoenix 2003 — 2006
BSBM, Business Managment
Florida College of Medical and Dental Assistants 1980 — 1981
Diploma, Medical Assisting
Florida State College at Jacksonville 1972 — 1973
Liberal Arts
Northcentral University
Heathcare Administration
Northcentral University
PHD, Healthcare Administration
Everest Orange Park
Virginia College January 2015 - Present
Everest Uinversity June 2014 - December 2014
Ultimate Medical Academy Online July 2010 - December 2014
Ultimate Medical Academy Online July 2010 - April 2012
Corinthian Colleges July 2007 - July 2010
Corinthian Colleges July 2007 - July 2010
Everest University July 2007 - July 2010
Blue Cross Blue Shield of Florida April 2006 - November 2007
Blue Cross Blue Shield of Florida 2005 - 2007
First Coast Service Options 2005 - 2007
Skills
PowerPoint, Teaching, Team Leadership, Team Building, Mentoring, Student Retention, Organizing, Faculty Development, Program Management, Curriculum Development, Classroom Management, Classroom Instruction, Retaining Customers, Classroom, Admissions, Training, Curriculum Design, Customer Service, Campus, Adult Education, Staff Development, Medical Billing, Time Management, Healthcare, Distance Learning, Software Documentation, CampusVue, Instructional Design, Higher Education, Resume Writing, HIPAA, Medical Terminology, Career Counseling
Education
Capella University 2008 — 2010
PHD, Human Services
University of the Phoenix 2006 — 2008
MBA/HR, Business Administration/ Human Resources
University of Phoenix 2003 — 2008
Master of Business; Bachelor of Science, Business Administration; Business Management
University of Phoenix 2003 — 2006
BSBM, Business Managment
Florida College of Medical and Dental Assistants 1980 — 1981
Diploma, Medical Assisting
Florida State College at Jacksonville 1972 — 1973
Liberal Arts
Northcentral University
Heathcare Administration
Northcentral University
PHD, Healthcare Administration
Everest Orange Park
Casey Austin Casey Austin's First Coast Service Options Experience April 2000 - March 2002
Job VP Strategic Technology Initiatives
Industry Financial Services
Experience
Financial Industry 2007 - Present
Florida Blue September 1995 - April 2007
First Coast Service Options April 2000 - March 2002
Skills
SDLC, Visio, Process Improvement, Leadership, Analysis, Quality Assurance, Management, Requirements Gathering, Databases, Health Insurance, Risk Management, Vendor Management, Project Management, Healthcare, Cross-functional Team..., Business Intelligence, Team Leadership, Crystal Reports, Microsoft SQL Server, SQL
Education
University of Florida 2013 — 2016
Bachelor of Business Administration (BBA)
Florida State College at Jacksonville Florida 2008 — 2012
Associate of Arts (AA), Business Administration, Management and Operations, 3.8
Financial Industry 2007 - Present
Florida Blue September 1995 - April 2007
First Coast Service Options April 2000 - March 2002
Skills
SDLC, Visio, Process Improvement, Leadership, Analysis, Quality Assurance, Management, Requirements Gathering, Databases, Health Insurance, Risk Management, Vendor Management, Project Management, Healthcare, Cross-functional Team..., Business Intelligence, Team Leadership, Crystal Reports, Microsoft SQL Server, SQL
Education
University of Florida 2013 — 2016
Bachelor of Business Administration (BBA)
Florida State College at Jacksonville Florida 2008 — 2012
Associate of Arts (AA), Business Administration, Management and Operations, 3.8
Curtis Lord Curtis Lord's First Coast Service Options Experience August 1998 - January 2008
Job President at Curtis Lord and Associates, LLC
Industry Government Administration
Experience
KEPRO October 2014 - Present
Curtis Lord and Associates, LLC December 2011 - Present
Tricenturion January 2000 - Present
First Coast Service Options, Inc. January 2008 - December 2011
C2C Solutions May 2008 - March 2011
Diversified Service Options 1998 - 2011
First Coast Service Options August 1998 - January 2008
Incepture 2001 - 2007
Blue Cross Blue Shield of Florida 1995 - 1998
Blue Cross Blue Shield of Florida 1983 - 1995
Skills
Strategic Planning, Health Care Fraud, Government Contracting, Government Procurement, Business Development, Medicare/Medicaid..., Medicare, Provider Relations, Executive Management, Board Governance, Board Relations, Data Analysis, Management Consulting, Contract Negotiation, Policy, Private Investigations, Healthcare Industry, Investigation, Managed Care, Fraud, Program Management, Leadership, Health Policy, Strategy, Analysis, Claim, Healthcare Consulting, Team Building, Healthcare Management
Education
Florida State University 1970 — 1974
BS, Mathematics
Harvard Business School 2003 — 2003
AMP 164, Advance Management Program
KEPRO October 2014 - Present
Curtis Lord and Associates, LLC December 2011 - Present
Tricenturion January 2000 - Present
First Coast Service Options, Inc. January 2008 - December 2011
C2C Solutions May 2008 - March 2011
Diversified Service Options 1998 - 2011
First Coast Service Options August 1998 - January 2008
Incepture 2001 - 2007
Blue Cross Blue Shield of Florida 1995 - 1998
Blue Cross Blue Shield of Florida 1983 - 1995
Skills
Strategic Planning, Health Care Fraud, Government Contracting, Government Procurement, Business Development, Medicare/Medicaid..., Medicare, Provider Relations, Executive Management, Board Governance, Board Relations, Data Analysis, Management Consulting, Contract Negotiation, Policy, Private Investigations, Healthcare Industry, Investigation, Managed Care, Fraud, Program Management, Leadership, Health Policy, Strategy, Analysis, Claim, Healthcare Consulting, Team Building, Healthcare Management
Education
Florida State University 1970 — 1974
BS, Mathematics
Harvard Business School 2003 — 2003
AMP 164, Advance Management Program
James Kelble James Kelble's First Coast Service Options Experience December 2008 - May 2009
Job Execution Manager at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase September 2013 - Present
JPMorgan Chase June 2011 - Present
Nangwik Services LLC May 2009 - March 2011
Robert Half Management Resources 2007 - 2011
First Coast Service Options December 2008 - May 2009
Inergy Propane April 2008 - December 2008
Citigroup April 2007 - April 2008
First Student April 2001 - July 2007
Skills
Analysis, Business Analysis, Financial Analysis, Leadership, Management, Process Improvement, Program Management, Risk Management, Strategic Planning, Customer Service
Education
University of Colorado Denver 1981 — 1986
BA, Economics
JPMorgan Chase September 2013 - Present
JPMorgan Chase June 2011 - Present
Nangwik Services LLC May 2009 - March 2011
Robert Half Management Resources 2007 - 2011
First Coast Service Options December 2008 - May 2009
Inergy Propane April 2008 - December 2008
Citigroup April 2007 - April 2008
First Student April 2001 - July 2007
Skills
Analysis, Business Analysis, Financial Analysis, Leadership, Management, Process Improvement, Program Management, Risk Management, Strategic Planning, Customer Service
Education
University of Colorado Denver 1981 — 1986
BA, Economics
Jazmin Brown Jazmin Brown's First Coast Service Options Experience February 2015 - Present
Job Medicare Provider Enrollment Representative at First Coast Service Options
Industry Consumer Services
Experience
First Coast Service Options February 2015 - Present
Winn Dixie November 2013 - Present
Armstrong Atlantic State University June 2012 - December 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Customer Service, Bookkeeping, Teamwork, Team Leadership, Time Management, PowerPoint, Data Entry, Outlook, Public Speaking, Event Planning
Education
Armstrong Atlantic State University 2012 — 2013
Bachelor of Health Science, Health Services Administration
College of Coastal Georgia 2007 — 2009
Associate of Science (A.S.)
First Coast Service Options February 2015 - Present
Winn Dixie November 2013 - Present
Armstrong Atlantic State University June 2012 - December 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Customer Service, Bookkeeping, Teamwork, Team Leadership, Time Management, PowerPoint, Data Entry, Outlook, Public Speaking, Event Planning
Education
Armstrong Atlantic State University 2012 — 2013
Bachelor of Health Science, Health Services Administration
College of Coastal Georgia 2007 — 2009
Associate of Science (A.S.)
Julie Cotter Julie Cotter's First Coast Service Options Experience August 2001 - February 2003
Job Sr. Programmer at Wescom Resources Group
Industry Information Technology and Services
Experience
Wescom Resources Group March 2011 - Present
GTE Federal Credit Union August 2005 - March 2011
Community First Credit Union of Florida February 2003 - August 2005
First Coast Service Options August 2001 - February 2003
Skills
SQL
Education
University of North Florida 1998 — 2000
Bachelors of Science, Computer Information Systems
Florida State College at Jacksonville
Associate of Arts, Computer Information Systems
Wescom Resources Group March 2011 - Present
GTE Federal Credit Union August 2005 - March 2011
Community First Credit Union of Florida February 2003 - August 2005
First Coast Service Options August 2001 - February 2003
Skills
SQL
Education
University of North Florida 1998 — 2000
Bachelors of Science, Computer Information Systems
Florida State College at Jacksonville
Associate of Arts, Computer Information Systems
Greg Fleck Greg Fleck's First Coast Service Options Experience 1998 - 2002
Job Network Services Manager at Landstar System, Inc.
Industry Information Services
Experience
Landstar System, Inc. May 2008 - Present
GSFDigital January 2005 - May 2008
The St. Joe Company January 2007 - January 2008
Blue Cross 2002 - 2007
Incepture January 1998 - December 2006
First Coast Service Options/ Blue Cross January 1998 - January 2002
First Coast Service Options 1998 - 2002
Skills
Hardware, Troubleshooting, Information Technology, Networking, Management, Team Leadership, Technical Support, Training, SharePoint, Servers, Vendor Management, ITIL, Software Installation, Process Improvement, Security, Microsoft SQL Server, Leadership, Databases
Education
Florida State College at Jacksonville 1985 — 1990
Landstar System, Inc. May 2008 - Present
GSFDigital January 2005 - May 2008
The St. Joe Company January 2007 - January 2008
Blue Cross 2002 - 2007
Incepture January 1998 - December 2006
First Coast Service Options/ Blue Cross January 1998 - January 2002
First Coast Service Options 1998 - 2002
Skills
Hardware, Troubleshooting, Information Technology, Networking, Management, Team Leadership, Technical Support, Training, SharePoint, Servers, Vendor Management, ITIL, Software Installation, Process Improvement, Security, Microsoft SQL Server, Leadership, Databases
Education
Florida State College at Jacksonville 1985 — 1990
Catherine Mason Catherine Mason's First Coast Service Options Experience 1999 - 2001
Job National Account Manager at Source Medical Solutions
Industry Public Relations and Communications
Experience
Source Medical May 2004 - Present
Source Medical Solutions 2004 - 2008
First Coast Service Options 1999 - 2001
M.D. Health Plan 1998 - 1999
Aetna 1988 - 1998
Aetna 1988 - 1998
Skills
Healthcare Information..., EHR, Software Implementation, Medical Billing, Healthcare, EMR, HIPAA, Medicare, Healthcare Industry, Hospitals, Leadership, Revenue Cycle Management, Revenue Cycle, Healthcare Management, Process Improvement, Healthcare Consulting, CRM, Training, Practice Management, Managed Care, Health Insurance, Strategic Partnerships, Customer Service, Team Building, Insurance, Enterprise Software, Customer Retention, Account Management, HL7, Selling, Executive Management, Software Documentation, Management, Strategic Planning, Salesforce.com, Business Analysis, Vendor Management
Education
The University of Connecticut 1984 — 1988
Bachelor of Science (B.S.), Health and Human Services
North Branford High School 1980 — 1984
Biology, General
Source Medical May 2004 - Present
Source Medical Solutions 2004 - 2008
First Coast Service Options 1999 - 2001
M.D. Health Plan 1998 - 1999
Aetna 1988 - 1998
Aetna 1988 - 1998
Skills
Healthcare Information..., EHR, Software Implementation, Medical Billing, Healthcare, EMR, HIPAA, Medicare, Healthcare Industry, Hospitals, Leadership, Revenue Cycle Management, Revenue Cycle, Healthcare Management, Process Improvement, Healthcare Consulting, CRM, Training, Practice Management, Managed Care, Health Insurance, Strategic Partnerships, Customer Service, Team Building, Insurance, Enterprise Software, Customer Retention, Account Management, HL7, Selling, Executive Management, Software Documentation, Management, Strategic Planning, Salesforce.com, Business Analysis, Vendor Management
Education
The University of Connecticut 1984 — 1988
Bachelor of Science (B.S.), Health and Human Services
North Branford High School 1980 — 1984
Biology, General
Taryn Flowers's First Coast Service Options Experience February 2001 - May 2004
Job Recovery Audit Analyst ICost Containment at Amerigroup Corporation
Industry Insurance
Experience
Amerigroup Corporation November 2012 - Present
Amerigroup Corporation April 2009 - December 2012
Amerigroup Corporation April 2006 - April 2009
BeBe Sport – International Mall October 2008 - March 2009
Ovations October 2005 - April 2006
UnitedHealthcare September 2004 - October 2005
First Coast Service Options February 2001 - May 2004
Merrill Lynch June 2000 - February 2001
State Farm Insurance Company June 1998 - April 2000
Wild Pair Shoe Store November 1996 - March 1997
Skills
Medicare, Managed Care, Medicaid, Provider Relations, Network Development, HIPAA, Utilization Management, Healthcare Industry, Healthcare Management, ICD-9, Medicare Part D, Health Policy, CPT, Medical Billing, Health Insurance, Medical Coding, Community Outreach, Call Centers, Claim, Software Documentation, Customer Service, Data Entry, Hospitals, Insurance, Access, Healthcare, Invoicing
Education
Grambling State University
Hillsborough Community College
Amerigroup Corporation November 2012 - Present
Amerigroup Corporation April 2009 - December 2012
Amerigroup Corporation April 2006 - April 2009
BeBe Sport – International Mall October 2008 - March 2009
Ovations October 2005 - April 2006
UnitedHealthcare September 2004 - October 2005
First Coast Service Options February 2001 - May 2004
Merrill Lynch June 2000 - February 2001
State Farm Insurance Company June 1998 - April 2000
Wild Pair Shoe Store November 1996 - March 1997
Skills
Medicare, Managed Care, Medicaid, Provider Relations, Network Development, HIPAA, Utilization Management, Healthcare Industry, Healthcare Management, ICD-9, Medicare Part D, Health Policy, CPT, Medical Billing, Health Insurance, Medical Coding, Community Outreach, Call Centers, Claim, Software Documentation, Customer Service, Data Entry, Hospitals, Insurance, Access, Healthcare, Invoicing
Education
Grambling State University
Hillsborough Community College
John Swiger John Swiger's First Coast Service Options Experience March 2002 - November 2006
Job Service Manager Operations at CNA Insurance
Industry Insurance
Experience
CNA Insurance October 2009 - Present
Blue Cross & Blue Shield of Florida March 2006 - June 2009
First Coast Service Options March 2002 - November 2006
Load King Manufacturing January 2003 - December 2004
Trumpf Inc. January 2000 - December 2003
Productivity Solutions Inc. January 1997 - December 2000
Education
Pittsburgh Technical Institute
AA, Specialized Electronics
CNA Insurance October 2009 - Present
Blue Cross & Blue Shield of Florida March 2006 - June 2009
First Coast Service Options March 2002 - November 2006
Load King Manufacturing January 2003 - December 2004
Trumpf Inc. January 2000 - December 2003
Productivity Solutions Inc. January 1997 - December 2000
Education
Pittsburgh Technical Institute
AA, Specialized Electronics
Gretchen Fitzhugh's First Coast Service Options Experience October 2013 - December 2014
Job Appeals Analyst
Industry Hospital & Health Care
Experience
Novitas Solutions December 2014 - Present
First Coast Service Options October 2013 - December 2014
Skills
Credit Analysis, Medicare, Credit, Banking, Customer Service, Process Improvement, Loans, Mortgage Lending, Leadership, Finance, Microsoft Excel, Management, Financial Analysis
Education
University of Central Florida 2005 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Novitas Solutions December 2014 - Present
First Coast Service Options October 2013 - December 2014
Skills
Credit Analysis, Medicare, Credit, Banking, Customer Service, Process Improvement, Loans, Mortgage Lending, Leadership, Finance, Microsoft Excel, Management, Financial Analysis
Education
University of Central Florida 2005 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
William M Roberts William M Roberts's First Coast Service Options Experience 2005 - 2005
Job Instructional Designer
Industry Information Technology and Services
Experience
Florida Blue April 2015 - Present
Florida Blue August 2013 - March 2014
The National Organization on Disability July 2012 - December 2012
Blue Cross Blue Shield of Florida September 2010 - July 2012
Blue Cross Blue Shield of Florida September 2008 - September 2010
Blue Cross Blue Shield of Florida January 2006 - September 2008
The Schultz Center for Teaching and Leadership, Jacksonville, Florida June 2004 - June 2006
Episcopal Children’s Services, Inc., Jacksonville, Florida June 2004 - June 2005
First Coast Service Options 2005 - 2005
Aquila Technologies 2000 - 2004
Skills
Instructional Design, E-learning, Technical Writing, Business Analysis, Proposal Writing, Requirements Analysis, Grants, Adult Education, Blended Learning, Process Improvement, Training, Software Documentation, Visio, Change Management, E-Learning, Leadership, Cross-functional Team..., Analysis, Team Building, Business Process..., Management, Quality Assurance, Program Management
Education
University of New Mexico 1998 — 2000
Master's of English with an Emphasis in Professional Writing
University of Arizona 1993 — 1996
BA, English Literature/Creative Writing
Florida Blue April 2015 - Present
Florida Blue August 2013 - March 2014
The National Organization on Disability July 2012 - December 2012
Blue Cross Blue Shield of Florida September 2010 - July 2012
Blue Cross Blue Shield of Florida September 2008 - September 2010
Blue Cross Blue Shield of Florida January 2006 - September 2008
The Schultz Center for Teaching and Leadership, Jacksonville, Florida June 2004 - June 2006
Episcopal Children’s Services, Inc., Jacksonville, Florida June 2004 - June 2005
First Coast Service Options 2005 - 2005
Aquila Technologies 2000 - 2004
Skills
Instructional Design, E-learning, Technical Writing, Business Analysis, Proposal Writing, Requirements Analysis, Grants, Adult Education, Blended Learning, Process Improvement, Training, Software Documentation, Visio, Change Management, E-Learning, Leadership, Cross-functional Team..., Analysis, Team Building, Business Process..., Management, Quality Assurance, Program Management
Education
University of New Mexico 1998 — 2000
Master's of English with an Emphasis in Professional Writing
University of Arizona 1993 — 1996
BA, English Literature/Creative Writing
Chris Rohde Chris Rohde's First Coast Service Options Experience May 2010 - March 2012
Job Financial Consultant at Humana
Industry Accounting
Experience
Humana January 2015 - Present
Humana December 2013 - January 2015
CarePlus Health Plan March 2012 - December 2013
First Coast Service Options May 2010 - March 2012
Grays Enterprises December 2007 - April 2010
Sclafani Williams August 2007 - December 2007
Wood Properties, Inc May 2006 - July 2007
Liberty Tax Service November 2005 - April 2006
United States Marine Corps June 2001 - June 2005
Skills
Accounting, Auditing, SAS, Lean Six Sigma, Python, Financial Analysis, Process Improvement, Access, Tax, Microsoft Excel, Ruby, Compliance, Excel, Financial Reporting, Management, Budgets, GAAP, Internal Controls, Financial Accounting, Income Tax, Analysis, Account Reconciliation, Finance, Tax Preparation
Education
University of Tampa - John H. Sykes College of Business 2009 — 2011
Masters of Science, Accounting
University of South Florida 2006 — 2009
Bachelors, Accounting
Pine View School for the Gifted 1988 — 2000
High School Diploma, High School/Secondary Diplomas and Certificates
Humana January 2015 - Present
Humana December 2013 - January 2015
CarePlus Health Plan March 2012 - December 2013
First Coast Service Options May 2010 - March 2012
Grays Enterprises December 2007 - April 2010
Sclafani Williams August 2007 - December 2007
Wood Properties, Inc May 2006 - July 2007
Liberty Tax Service November 2005 - April 2006
United States Marine Corps June 2001 - June 2005
Skills
Accounting, Auditing, SAS, Lean Six Sigma, Python, Financial Analysis, Process Improvement, Access, Tax, Microsoft Excel, Ruby, Compliance, Excel, Financial Reporting, Management, Budgets, GAAP, Internal Controls, Financial Accounting, Income Tax, Analysis, Account Reconciliation, Finance, Tax Preparation
Education
University of Tampa - John H. Sykes College of Business 2009 — 2011
Masters of Science, Accounting
University of South Florida 2006 — 2009
Bachelors, Accounting
Pine View School for the Gifted 1988 — 2000
High School Diploma, High School/Secondary Diplomas and Certificates
Teresa Vanaman Teresa Vanaman's First Coast Service Options Experience March 1998 - March 1999
Job Revenue Cycle Representative at Mayo Clinic
Industry Hospital & Health Care
Experience
Mayo Clinic September 2005 - Present
Concorde Career Institute July 2007 - Present
Family Care Center February 1996 - December 2005
First Coast Service Options March 1998 - March 1999
Skills
Medical Billing, Medical coding, Health Insurance, Claims Resolution, Customer Service, Teaching Adults, Microsoft Excel, Microsoft Word, Accounts Receivable, Medical Terminology, Medical Records, Medicaid, Medicaid Managed Care, HIPPA, EMR, EHR, NextGen, Revenue Cycle, Health Information..., Medical Coding, HIPAA
Education
Florida Metropolitan University 2005 — 2005
School of Medical Billing
Terry Parker High School 1987 — 1990
Mayo Clinic September 2005 - Present
Concorde Career Institute July 2007 - Present
Family Care Center February 1996 - December 2005
First Coast Service Options March 1998 - March 1999
Skills
Medical Billing, Medical coding, Health Insurance, Claims Resolution, Customer Service, Teaching Adults, Microsoft Excel, Microsoft Word, Accounts Receivable, Medical Terminology, Medical Records, Medicaid, Medicaid Managed Care, HIPPA, EMR, EHR, NextGen, Revenue Cycle, Health Information..., Medical Coding, HIPAA
Education
Florida Metropolitan University 2005 — 2005
School of Medical Billing
Terry Parker High School 1987 — 1990
Matthias, Helene's First Coast Service Options Experience May 2004 - Present
Job *
Industry Government Administration
Experience
First Coast Service Options May 2004 - Present
First Coast Service Options, Inc. 2004 - Present
Skills
Program Management, Strategic Planning, Microsoft Excel, Technical Writing, Project Management, Budgets, Policy, Research, PowerPoint, Software Documentation, Government, Training, Leadership, Team Building, Analysis, Process Improvement, Customer Service
Education
University of Derby
First Coast Service Options May 2004 - Present
First Coast Service Options, Inc. 2004 - Present
Skills
Program Management, Strategic Planning, Microsoft Excel, Technical Writing, Project Management, Budgets, Policy, Research, PowerPoint, Software Documentation, Government, Training, Leadership, Team Building, Analysis, Process Improvement, Customer Service
Education
University of Derby
Ken Koteles's First Coast Service Options Experience 2004 - 2007
Job Developer at Bank of America
Industry Banking
Experience
Bank of America August 2008 - Present
Bank of America August 2008 - Present
First Coast Service Options 2004 - 2007
Spherion 1997 - 2000
Skills
Program Management, Process Improvement, Business Analysis, Database Design, Requirements Analysis, Strategy, SDLC, .NET, Microsoft SQL Server, Web Services, Vendor Management, Business Process..., Business Process, IT Strategy, Business Intelligence, Visio, IT Management, Integration, SharePoint, Software Project..., Systems Analysis, Agile Methodologies, Analysis, SOA, PMP, Software Development, Databases, SQL
Education
United States Naval Academy 1976 — 1980
BS, Aerospace Engineering
Proviso West High School
Bank of America August 2008 - Present
Bank of America August 2008 - Present
First Coast Service Options 2004 - 2007
Spherion 1997 - 2000
Skills
Program Management, Process Improvement, Business Analysis, Database Design, Requirements Analysis, Strategy, SDLC, .NET, Microsoft SQL Server, Web Services, Vendor Management, Business Process..., Business Process, IT Strategy, Business Intelligence, Visio, IT Management, Integration, SharePoint, Software Project..., Systems Analysis, Agile Methodologies, Analysis, SOA, PMP, Software Development, Databases, SQL
Education
United States Naval Academy 1976 — 1980
BS, Aerospace Engineering
Proviso West High School
Laura Baro, SPHR's First Coast Service Options Experience February 2007 - October 2010
Job Senior Vice President Human Resources at Black Knight Financial Services
Industry Human Resources
Experience
Black Knight Financial Services October 2010 - December 2014
Lender Processing Services, Inc. (LPS) October 2010 - January 2014
First Coast Service Options February 2007 - October 2010
VyStar Credit Union December 1997 - May 2005
Skills
Onboarding, Employee Relations, Talent Acquisition, Performance Management, Human Resources, HRIS, Employee Benefits, Recruiting, Benefits Administration, Personnel Management, Organizational..., Leadership, Process Improvement, Training, New Hire Orientations, Deferred Compensation, Management, Talent Management, FMLA, Temporary Placement
Education
Lindenwood University 1987 — 1990
Black Knight Financial Services October 2010 - December 2014
Lender Processing Services, Inc. (LPS) October 2010 - January 2014
First Coast Service Options February 2007 - October 2010
VyStar Credit Union December 1997 - May 2005
Skills
Onboarding, Employee Relations, Talent Acquisition, Performance Management, Human Resources, HRIS, Employee Benefits, Recruiting, Benefits Administration, Personnel Management, Organizational..., Leadership, Process Improvement, Training, New Hire Orientations, Deferred Compensation, Management, Talent Management, FMLA, Temporary Placement
Education
Lindenwood University 1987 — 1990
Betsy Ross's First Coast Service Options Experience January 2001 - January 2002
Job Applications Developer III at Kemper Auto and Home
Industry Information Technology and Services
Experience
Black Knight Financial Services March 2013 - Present
KEMPER AUTO AND HOME GROUP August 2002 - October 2012
FIRST COAST SERVICE OPTIONS January 2001 - January 2002
PRUDENTIAL/AETNA U. S. HEALTHCARE January 1996 - January 2001
Skills
DB2, Websphere, TSO, XML, SQL, XSLT, JUnit, COBOL, JCL, IMS DB/DC, CA-SCM, Databases, Unix, Web Services, Testing, CICS, Disaster Recovery, IBM Mainframe, Endeavor, Mainframe, Quality Center, Requirements Gathering, Java, Systems Analysis, Software Documentation, ISPF, User Acceptance Testing, Tomcat, System Testing, Java Enterprise Edition, Quality Assurance, WebSphere Application..., Requirements Analysis
Education
University of North Florida
Bachelor’s of Science degree, Information Systems
Black Knight Financial Services March 2013 - Present
KEMPER AUTO AND HOME GROUP August 2002 - October 2012
FIRST COAST SERVICE OPTIONS January 2001 - January 2002
PRUDENTIAL/AETNA U. S. HEALTHCARE January 1996 - January 2001
Skills
DB2, Websphere, TSO, XML, SQL, XSLT, JUnit, COBOL, JCL, IMS DB/DC, CA-SCM, Databases, Unix, Web Services, Testing, CICS, Disaster Recovery, IBM Mainframe, Endeavor, Mainframe, Quality Center, Requirements Gathering, Java, Systems Analysis, Software Documentation, ISPF, User Acceptance Testing, Tomcat, System Testing, Java Enterprise Edition, Quality Assurance, WebSphere Application..., Requirements Analysis
Education
University of North Florida
Bachelor’s of Science degree, Information Systems
Virginia Chapman's First Coast Service Options Experience December 1997 - December 2006
Job Service Manager at Florida Blue
Industry Insurance
Experience
Blue Cross Blue Shield of FL 1997 - Present
First Coast Service Options December 1997 - December 2006
Skills
Health Insurance, Leadership, Process Improvement, Medicare, Call Centers, Vendor Management, HIPAA, Healthcare, SDLC, Managed Care, Business Analysis, Project Management, Program Management, Insurance, Workforce Management, Cross-functional Team..., Strategic Planning, Data Analysis
Education
Florida State College at Jacksonville 1975 — 1989
Blue Cross Blue Shield of FL 1997 - Present
First Coast Service Options December 1997 - December 2006
Skills
Health Insurance, Leadership, Process Improvement, Medicare, Call Centers, Vendor Management, HIPAA, Healthcare, SDLC, Managed Care, Business Analysis, Project Management, Program Management, Insurance, Workforce Management, Cross-functional Team..., Strategic Planning, Data Analysis
Education
Florida State College at Jacksonville 1975 — 1989
Jorge Antonio Gomez's First Coast Service Options Experience January 2007 - December 2010
Job SVP, Legal and Compliance at LifeCare Assurance Company
Industry Insurance
Experience
LifeCare Assurance Company March 2015 - Present
Universal North America December 2010 - February 2015
First Coast Service Options January 2007 - December 2010
First Coast Service Options, Inc. December 2006 - December 2010
State of Wisconsin February 2003 - January 2007
United Government Service-BCBS Wisconsin January 2002 - February 2003
Michael Best and Friedrich March 1995 - January 2002
Milwaukee County District Attorney April 1988 - March 1995
Skills
Insurance, Litigation, Employment Law, Corporate Governance, Mediation, Legal Research, Legal Writing, Commercial Litigation, Litigation Management, Risk Management, Insurance Law, Medicaid, Non-profits, Strategic Planning, Government, Arbitration, Product Liability, Intellectual Property, Contract Negotiation, Policy
Education
University of Wisconsin-Madison 1983 — 1986
J.D., Law
Pitzer College 1975 — 1979
B.A., History
LifeCare Assurance Company March 2015 - Present
Universal North America December 2010 - February 2015
First Coast Service Options January 2007 - December 2010
First Coast Service Options, Inc. December 2006 - December 2010
State of Wisconsin February 2003 - January 2007
United Government Service-BCBS Wisconsin January 2002 - February 2003
Michael Best and Friedrich March 1995 - January 2002
Milwaukee County District Attorney April 1988 - March 1995
Skills
Insurance, Litigation, Employment Law, Corporate Governance, Mediation, Legal Research, Legal Writing, Commercial Litigation, Litigation Management, Risk Management, Insurance Law, Medicaid, Non-profits, Strategic Planning, Government, Arbitration, Product Liability, Intellectual Property, Contract Negotiation, Policy
Education
University of Wisconsin-Madison 1983 — 1986
J.D., Law
Pitzer College 1975 — 1979
B.A., History
Pat Coffin's First Coast Service Options Experience January 2008 - February 2009
Job Contract Coordinator II at Goold Health Systems, an Emdeon company
Industry Hospital & Health Care
Experience
Goold Health Systems January 2009 - Present
Goold Health Systems September 2009 - January 2012
GHS Data Management September 2009 - January 2012
First Coast Service Options January 2008 - February 2009
Kelly Services January 2008 - February 2009
River Trust Solutions July 2007 - October 2007
Maine Association of Substance Abuse Programs and the Maine Office of Substance Abuse November 2003 - October 2006
Western Maine Health December 2001 - March 2003
SeniorsPlus February 1997 - November 2001
SeniorsPlus February 1997 - November 2001
Skills
Healthcare, Medicaid, Project Management, Management, Analysis, Budgets, Policy, Managed Care, Medicare, Leadership, Public Speaking, Research, Data Entry, Training
Education
California State University-Fresno 1987 — 1990
BA, Journalism/public relations/advertising
California State University - Fresno
Goold Health Systems January 2009 - Present
Goold Health Systems September 2009 - January 2012
GHS Data Management September 2009 - January 2012
First Coast Service Options January 2008 - February 2009
Kelly Services January 2008 - February 2009
River Trust Solutions July 2007 - October 2007
Maine Association of Substance Abuse Programs and the Maine Office of Substance Abuse November 2003 - October 2006
Western Maine Health December 2001 - March 2003
SeniorsPlus February 1997 - November 2001
SeniorsPlus February 1997 - November 2001
Skills
Healthcare, Medicaid, Project Management, Management, Analysis, Budgets, Policy, Managed Care, Medicare, Leadership, Public Speaking, Research, Data Entry, Training
Education
California State University-Fresno 1987 — 1990
BA, Journalism/public relations/advertising
California State University - Fresno
Adriane Tish's First Coast Service Options Experience August 2007 - Present
Job Senior Communications Consultant at Diversified Service Options
Industry Public Relations and Communications
Experience
Diversified Service Options October 2013 - Present
First Coast Service Options August 2007 - Present
Skills
Web Content, Editing, Writing, Event Management, Media Relations, Corporate Branding, Management Consulting, Press Releases, Publications, Online Publishing, Web Analytics, Strategic Communications, Crisis Communications, Internal Communications, Corporate Communications, Newsletters, Reputation Management, Content Management, Copywriting, AP Style, Event Planning, Media Skills Training, Brand Development, Communications Planning, Web Content Management, Strategic Planning
Education
University of North Florida 2005 — 2007
Bachelor of Science (B.S.), Communications
Diversified Service Options October 2013 - Present
First Coast Service Options August 2007 - Present
Skills
Web Content, Editing, Writing, Event Management, Media Relations, Corporate Branding, Management Consulting, Press Releases, Publications, Online Publishing, Web Analytics, Strategic Communications, Crisis Communications, Internal Communications, Corporate Communications, Newsletters, Reputation Management, Content Management, Copywriting, AP Style, Event Planning, Media Skills Training, Brand Development, Communications Planning, Web Content Management, Strategic Planning
Education
University of North Florida 2005 — 2007
Bachelor of Science (B.S.), Communications
Neil Sandler, MD's First Coast Service Options Experience March 2005 - April 2008
Job Chief Medical Officer at CGS Administrators, LLC
Industry Hospital & Health Care
Experience
CGS Administrators, LLC May 2014 - Present
UnitedHealth Group August 2013 - May 2014
iHealth Technologies April 2008 - May 2013
First Coast Service Options March 2005 - April 2008
Health Net of the Northeast January 1996 - March 2005
Skills
Medicaid, Medicare, Healthcare, Managed Care, Healthcare Management, Healthcare Information..., Hospitals, HIPAA, Healthcare Consulting, Health Policy, Health Insurance, Utilization Management, EMR, Provider Relations, Data Analysis, Policy, Disease Management, Case Managment, Process Improvement, Software Documentation, Insurance, Strategic Planning, Revenue Cycle, Clinical Research, Physicians
Education
New York Medical College 1978 — 1982
Doctor of Medicine (M.D.), Medicine
SUNY Stony Brook 1974 — 1978
Bachelor of Science (BS), Biology, General
CGS Administrators, LLC May 2014 - Present
UnitedHealth Group August 2013 - May 2014
iHealth Technologies April 2008 - May 2013
First Coast Service Options March 2005 - April 2008
Health Net of the Northeast January 1996 - March 2005
Skills
Medicaid, Medicare, Healthcare, Managed Care, Healthcare Management, Healthcare Information..., Hospitals, HIPAA, Healthcare Consulting, Health Policy, Health Insurance, Utilization Management, EMR, Provider Relations, Data Analysis, Policy, Disease Management, Case Managment, Process Improvement, Software Documentation, Insurance, Strategic Planning, Revenue Cycle, Clinical Research, Physicians
Education
New York Medical College 1978 — 1982
Doctor of Medicine (M.D.), Medicine
SUNY Stony Brook 1974 — 1978
Bachelor of Science (BS), Biology, General
AMOS KABAKI's First Coast Service Options Experience February 2004 - November 2005
Job INTERFACES AND DATA CONVERSION ANALYST at WellStar Health System
Industry Computer Networking
Experience
WellStar Health System June 2012 - Present
MedAssets November 2010 - Present
NextGen Healthcare Information Systems April 2009 - November 2010
GLOBAL GREENUP April 2008 - April 2009
COMPUCOM SYSTEMS September 2006 - April 2008
Citibank August 2003 - January 2008
FIRST COAST SERVICE OPTIONS February 2004 - November 2005
Skills
Microsoft SQL Server
Education
University of North Florida 2000 — 2003
Bachelors, Computer and Information Sciences
University of North Florida 2000 — 2003
Bachelor of Science, Computer and Information Science
Alliance High School
WellStar Health System June 2012 - Present
MedAssets November 2010 - Present
NextGen Healthcare Information Systems April 2009 - November 2010
GLOBAL GREENUP April 2008 - April 2009
COMPUCOM SYSTEMS September 2006 - April 2008
Citibank August 2003 - January 2008
FIRST COAST SERVICE OPTIONS February 2004 - November 2005
Skills
Microsoft SQL Server
Education
University of North Florida 2000 — 2003
Bachelors, Computer and Information Sciences
University of North Florida 2000 — 2003
Bachelor of Science, Computer and Information Science
Alliance High School
Meredith Albright's First Coast Service Options Experience May 2003 - October 2004
Job Consumer Services Professional
Industry Consumer Services
Experience
Publix Supermarket May 2006 - October 2008
Kelly Services / Temporary July 2005 - February 2006
Northeast Florida Builders Association November 2004 - June 2005
First Coast Service Options May 2003 - October 2004
Avis Car Rental January 2003 - April 2003
WorldTravel BTI September 2000 - December 2002
American Express Travel May 1995 - September 2000
Education
Mount Ida College 1992 — 1994
AA/Business, Travel & Tourisim
Publix Supermarket May 2006 - October 2008
Kelly Services / Temporary July 2005 - February 2006
Northeast Florida Builders Association November 2004 - June 2005
First Coast Service Options May 2003 - October 2004
Avis Car Rental January 2003 - April 2003
WorldTravel BTI September 2000 - December 2002
American Express Travel May 1995 - September 2000
Education
Mount Ida College 1992 — 1994
AA/Business, Travel & Tourisim
Terry DaSilva LPN CPHM's First Coast Service Options Experience October 2008 - February 2009
Job OnSite Case Manager Concurrent Review at Centene Corporation/Sunshine Health
Industry Health, Wellness and Fitness
Experience
Centene Corporation August 2009 - Present
First Coast Service Options October 2008 - February 2009
MD Medicare Choice May 2008 - September 2008
Medical Services Company 2004 - 2008
American Medical Security June 1998 - November 2002
Humana September 1991 - June 1998
Skills
Utilization Management, Case Management, HMO, Managed Care, Healthcare, Outlook, Excel, Hospitals, Health Insurance, Workers Compensation, Medicare, HIPAA, PPO, Insurance, Customer Service, Nursing, EMR, Citrix, MMA, LTC, Long-term Care
Education
Excelsior College 2009 — 2010
Nursing
Orlando Tech Practical Nursing
LPN
Centene Corporation August 2009 - Present
First Coast Service Options October 2008 - February 2009
MD Medicare Choice May 2008 - September 2008
Medical Services Company 2004 - 2008
American Medical Security June 1998 - November 2002
Humana September 1991 - June 1998
Skills
Utilization Management, Case Management, HMO, Managed Care, Healthcare, Outlook, Excel, Hospitals, Health Insurance, Workers Compensation, Medicare, HIPAA, PPO, Insurance, Customer Service, Nursing, EMR, Citrix, MMA, LTC, Long-term Care
Education
Excelsior College 2009 — 2010
Nursing
Orlando Tech Practical Nursing
LPN
Russell Hertz's First Coast Service Options Experience June 1999 - March 2009
Job Powerbuilder Developer at pgi (Polimer Group Inc)
Industry Information Technology and Services
Experience
pgi (Polimer Group Inc) February 2015 - Present
Aramark August 2014 - February 2015
Affinion Group August 2013 - July 2014
Hewlett Packard Enterprise Services April 2010 - August 2013
First Coast Service Options June 1999 - March 2009
BCBSFL(FCSO) April 1999 - March 2009
BCBSFL(FCSO) April 1999 - March 2009
BCBSFL(FCSO) June 2001 - January 2008
BCBSFL(FCSO) June 2000 - June 2001
ISS (Jacksonville) June 1998 - June 2000
Skills
Testing, Access, CSS, ASP, SQL, Programming, XML / XSLT, PowerBuilder, Requirements Gathering, Web Development, Troubleshooting, Unix, Operating Systems, Microsoft SQL Server, Software Development, HTML, VBScript, Web Applications, JavaScript, Visual Basic
Education
Eastern Florida State College 1986 — 1993
Eastern Florida State College
Associate, Arts
Merritt Island High 1983 — 1986
Merritt Island High School 1983 — 1986
U. of North
of Central
Pursuing B.S, Computer Science
pgi (Polimer Group Inc) February 2015 - Present
Aramark August 2014 - February 2015
Affinion Group August 2013 - July 2014
Hewlett Packard Enterprise Services April 2010 - August 2013
First Coast Service Options June 1999 - March 2009
BCBSFL(FCSO) April 1999 - March 2009
BCBSFL(FCSO) April 1999 - March 2009
BCBSFL(FCSO) June 2001 - January 2008
BCBSFL(FCSO) June 2000 - June 2001
ISS (Jacksonville) June 1998 - June 2000
Skills
Testing, Access, CSS, ASP, SQL, Programming, XML / XSLT, PowerBuilder, Requirements Gathering, Web Development, Troubleshooting, Unix, Operating Systems, Microsoft SQL Server, Software Development, HTML, VBScript, Web Applications, JavaScript, Visual Basic
Education
Eastern Florida State College 1986 — 1993
Eastern Florida State College
Associate, Arts
Merritt Island High 1983 — 1986
Merritt Island High School 1983 — 1986
U. of North
of Central
Pursuing B.S, Computer Science
Diana Haramboure's First Coast Service Options Experience January 2011 - Present
Job Senior Vice President at Diversified Service Options
Industry Insurance
Experience
First Coast Service Options January 2011 - Present
Skills
Healthcare, Insurance, Leadership, Medicare, Policy, Process Improvement, Program Management, Strategic Planning, Vendor Management, Team Building, Change Management, Business Analysis, HIPAA, Health Insurance
Education
Florida State University
Bachelor of Science (B.S.)
University of North Florida
Master of Business Administration (M.B.A.)
First Coast Service Options January 2011 - Present
Skills
Healthcare, Insurance, Leadership, Medicare, Policy, Process Improvement, Program Management, Strategic Planning, Vendor Management, Team Building, Change Management, Business Analysis, HIPAA, Health Insurance
Education
Florida State University
Bachelor of Science (B.S.)
University of North Florida
Master of Business Administration (M.B.A.)
Juanita Mitchell's First Coast Service Options Experience January 2002 - June 2010
Job Consultant/Medical Review at Broadpath Heathcare Services
Industry Information Services
Experience
Broadpath Heathcare Services July 2013 - Present
iHealth Technologies June 2010 - Present
iHealth Technologies, INC June 2010 - July 2013
First Coast Service Options January 2002 - June 2010
BlueCross-Blue Shield of Florida January 1998 - January 2002
NMC Homecare January 1996 - January 1998
Pediatric Services of America January 1990 - January 1997
Option Care of January 1993 - January 1996
Underhill Nursing Services January 1988 - January 1990
UNDERHILL NURSING SERVICES January 1987 - January 1988
Skills
Healthcare, Hospitals, Medicare, HIPAA
Education
University of South Carolina-Columbia 1972 — 1976
BSN, Nursing
Medical-Legal Institute, INC
University of South Carolina
Bachelor of Science, Nursing
Broadpath Heathcare Services July 2013 - Present
iHealth Technologies June 2010 - Present
iHealth Technologies, INC June 2010 - July 2013
First Coast Service Options January 2002 - June 2010
BlueCross-Blue Shield of Florida January 1998 - January 2002
NMC Homecare January 1996 - January 1998
Pediatric Services of America January 1990 - January 1997
Option Care of January 1993 - January 1996
Underhill Nursing Services January 1988 - January 1990
UNDERHILL NURSING SERVICES January 1987 - January 1988
Skills
Healthcare, Hospitals, Medicare, HIPAA
Education
University of South Carolina-Columbia 1972 — 1976
BSN, Nursing
Medical-Legal Institute, INC
University of South Carolina
Bachelor of Science, Nursing
Andrea Freibauer's First Coast Service Options Experience 2005 - 2008
Job Provider Outreach and Education Consultant at National Government Services
Industry Insurance
Experience
National Government Services 2008 - Present
First Coast Service Options 2005 - 2008
Skills
Medicare, Healthcare, HIPAA, Community Outreach, Microsoft Office, Project Management, Instructional Design, Program Management, Leadership Development, Data Analysis, Health Insurance, Insurance, Team Building, Medicaid, Technical Writing, Visio, Microsoft Excel, Instructor-led Training, Managed Care
Education
The Sage Colleges - Russell Sage College 1989 — 1993
BA, English, Communications
National Government Services 2008 - Present
First Coast Service Options 2005 - 2008
Skills
Medicare, Healthcare, HIPAA, Community Outreach, Microsoft Office, Project Management, Instructional Design, Program Management, Leadership Development, Data Analysis, Health Insurance, Insurance, Team Building, Medicaid, Technical Writing, Visio, Microsoft Excel, Instructor-led Training, Managed Care
Education
The Sage Colleges - Russell Sage College 1989 — 1993
BA, English, Communications
Julie Rosepiler's First Coast Service Options Experience July 2007 - March 2012
Job Government Administration Professional
Industry Government Administration
Experience
First Coast Service Options July 2007 - March 2012
Clay County Clerk December 2004 - June 2005
Kelly Services April 2003 - October 2003
Kelly Services May 2002 - December 2002
Blockbuster September 2001 - February 2002
Fisher, Tousey August 1999 - August 2001
Skills
Data Entry, Filing, Problem Solving, Internet, Microsoft Office, Outlook, Organizational..., Phone Etiquette
Education
Columbia College
Bachelor of Arts, Psychology
Keiser College
Associate of Arts, Criminal Justice
First Coast Service Options July 2007 - March 2012
Clay County Clerk December 2004 - June 2005
Kelly Services April 2003 - October 2003
Kelly Services May 2002 - December 2002
Blockbuster September 2001 - February 2002
Fisher, Tousey August 1999 - August 2001
Skills
Data Entry, Filing, Problem Solving, Internet, Microsoft Office, Outlook, Organizational..., Phone Etiquette
Education
Columbia College
Bachelor of Arts, Psychology
Keiser College
Associate of Arts, Criminal Justice
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY