Experience
PeaceHealth  November 2013 - Present
Bonneville Power Administration  March 2013 - October 2013
PeopleFirm, LLC  April 2010 - October 2013
State of Alaska  January 2012 - December 2012
Nike  January 2011 - December 2011
Bonneville Power Administration  April 2010 - November 2010
Killpack Group   2007 - November 2010
First Group   2009 - 2009
Estco Building & Development   2009 - 2009
Presidio Graduate School  2008 - 2009

Skills
Organizational Change, Change Leadership, Change Management, Talent Development, Organizational..., Team Leadership, Organizational Design, Social Media, Talent Management, Cultural Competency, Leading Change, Culture Change, Organizational Behavior, Key Performance..., Performance Management, Leadership Development, Strategic Leadership, Business Strategy, Business Process..., Project Management, Leadership, Management Consulting, Business Process, Training, Employee Training, Coaching, Consulting, Process Improvement, Management, EMR, Strategic Communications

Education
Alliant International University-Los Angeles   2000 — 2005
PhD, Industrial Organizational Psychology

Alliant International University-San Diego Scripps Ranch   2000 — 2002
MA, Industrial and Organizational Psychology

Southern Oregon University   1992 — 1996
BA, Psychology

Eberhard-Karls-Universität Tübingen / University of Tuebingen   1993 — 1993
Germanic Languages, Literatures, and Linguistics

St. Mary's Academy   1988 — 1991
High School Diploma

Experience
GE Aviation  February 2012 - Present
First Group   September 2011 - February 2012
A & P Technology   January 2005 - July 2011
Delta Air Lines, Inc  September 1999 - January 2005
Delta Air Lines  March 1998 - September 1999
July 1989 to March 1998   July 1989 - March 1998
Delta Air Lines  July 1988 - July 1989

Skills
Aerospace, Aircraft, Aircraft Maintenance, Program Management, Flights, Troubleshooting, Quality Assurance, Aviation, Avionics, Airlines, Root Cause Analysis, Maintenance & Repair, Airworthiness, Process Improvement, Aeronautics, Continuous Improvement, Six Sigma, Operations Management, Management, Commercial Aviation

Education
Embry-Riddle Aeronautical University   2001 — 2006
Bachelor of Science, Professional Aeronautics

Eastern Cincinnati Aviation   1997 — 1998
Private Pilot Single Engine Land

Pittsburgh Institute of Aeronautics   1986 — 1988
Associate Degree, Specialized Technology

Experience
Barefoot Proximity  October 2009 - Present
Equity  October 2006 - February 2009
First Group   April 2004 - October 2006
HSR Business to Business  August 1999 - April 2006

Education
Miami University   1992 — 1996
BS, Mass communications

Experience
Currently Unemployed  November 2012 - Present
Cuyahoga County Board of Elections  October 2012 - November 2012
Giant Eagle  March 2012 - October 2012
AmeriGas Propane  January 2009 - November 2011
First Group   March 2006 - June 2008
American Benefit Plan Administrators, Inc.   November 2002 - February 2006
Yoh Managed Staffing  November 1999 - April 2002

Skills
Data Entry, Customer Service, Order Fulfillment, General Office Skills, Purchasing, Accounts Receivable, Accounting Clerical

Education
Pacific Coast Trade School   1987 — 1988
Certificate in Accounting Clerical, Accounting Clerical

Experience
First Group   January 2010 - Present
Palmer Bus Service of Hayfield   August 2007 - October 2009
Star Transportation  August 2008 - August 2009

Skills
Transportation, Microsoft Office, Process Improvement, Research, Inventory Management, Customer Service, Process Scheduler, Supervisory Skills, Logistics, Team Building, Microsoft Excel, Budgets, Microsoft Word, Management, Leadership, Project Planning, Team Leadership, Teamwork

Education
Rochester Community and Technical College   2013 — 2017
Associate's degree, Accounting and Business/Management

Interstate Truck Driving School   2011 — 2011
Commerical Vehicle Driver's A License, Truck and Bus Driver/Commercial Vehicle Operator and Instructor, A

P-E-M Community Schools   1993 — 2007
General Studies

Experience
Denver Asset Building Coalition  January 2006 - Present
Capital Centric, LLC, DBA Passion Pak   January 2013 - Present
Total Call International, Inc.   March 2014 - December 2014
CapitalCentric, LLC   February 2006 - November 2012
Bridgepoint Education  January 2012 - August 2012
First Group   August 2007 - February 2012
Washington Mutual  January 2000 - January 2005
Jones Intercable  January 1994 - January 2000
Denver Broncos Football Club  January 1992 - January 1994

Skills
Program Management, Marketing Strategy, Management: Managed..., Project Management, Detail-Oriented:, Team Synergy, Multi-Faceted, Communication:, Marketing Communications, Business Analysis, Business Development, Marketing, Management, Communication, Product Management, Media Relations, Problem Solving, Budgets, Microsoft Office, Strategic Planning, Sales, Public Speaking, Training, Leadership, Staff Development, Time Management, Interviews, Leadership Development, Negotiation, Coaching, Recruiting, Team Leadership, Team Building, Public Relations, Human Resources, Strategy, Analysis, Operations Management, Change Management, Policy, Vendor Management, Administration, Process Improvement, Employee Relations, Customer Satisfaction, Performance Management, Retail, Employee Training, Customer Service, Data Analysis

Education
Jones International University
Master of Arts (M.A.), Business/Corporate Communications, 3.5

Metropolitan State College of Denver
Bachelor of Arts (B.A.), Speech Communications; Business Communication, 3.4

New Horizons   2012 — 2014
Professional Project Management Training

Lakewood High School
Hign School Diploma, Business/Commerce, General

Experience
Michael Page  2013 - Present
Signpost  July 2012 - June 2013
Hamilton College  August 2008 - May 2012
First Group   December 2011 - January 2012

Skills
Sales, Data Analysis, Business Development, Microsoft Office, Statistics, Marketing Strategy, Social Networking, Editing, Recruitment, Contract Recruitment, Private Equity

Education
Hamilton College   2008 — 2012
B.A., Economics, Liberal Arts

Cincinnati Country Day School   2004 — 2008

Experience
SCR medical Transportation   February 2009 - Present
First Group   December 2004 - December 2007
Indianapolis Public Transportation Corporation (INDYGO)   May 1996 - October 2001

Skills
Project Planning, Forecasting, Transportation, Logistics, Leadership, Strategic Planning, Management, Operations Management, Customer Service, Human Resources, Product Development, Team Building, Purchasing, Budgets, Customer Satisfaction, Contract Negotiation, Process Improvement, Proposal Management

Education
Old Dominion University
BS, Education

Experience
Wisconsin Sickle Cell Foundation Inc.   April 2012 - Present
First Group   October 2004 - Present
Goodwill Industries of Southeastern Wisconsin, Inc.   2000 - 2003

Education
Cardinal Stritch University
Bachelor, Human Services Management

Experience
Swift Transportation  May 2015 - Present
Go Shuttle Express   May 2013 - Present
First Group   August 2011 - Present
Asian American Drug Abuse Program  April 2009 - November 2009
Levy Restaurants  April 2001 - December 2007

Skills
Mental Health, Adults, Family Therapy, Treatment, Group Therapy, CBT, Microsoft Office, Crisis Intervention, Stress Management, Inventory Management, Operations Management, Sales Operations, Customer Retention, Marketing Strategy, Hands-on Training, Performance Management, Management, Training, Customer Satisfaction, Time Management, Transportation, Public Transport, Sales, Conflict Resolution, Class B CDL, Coaching, Bus, DOT regulations, Route Planning, Defensive Driving, DOT Compliance, Driver Training, Data Entry, Inventory Control

Education
Commercial Driver School   2015 — 2015
Class A, Truck and Bus Driver/Commercial Vehicle Operator and Instructor

ICDC College   2008 — 2011
Associate of Arts and Sciences (A.A.S.), Drug Counseling

Century High School

Experience
TriForce IT Solutions   February 2012 - Present
First Group   January 2012 - April 2012
First Group   May 2011 - January 2012
Bob Evans  July 2007 - October 2009
Deal Video and Editing   2001 - 2008

Skills
IT Solutions, IT Management, IT Service Management, IT Operations, Server Architecture, Server Administration, Linux Server, Data Analysis, Operational Cost..., Cost Variance Analysis, Statistical Modeling, Active Directory..., Microsoft SQL Server, Microsoft Technologies, Visual Basic, VBScript, VBA, Batch Processing, Network Administration, Network Security, Network Design, Network Architecture, Computer Network..., Microsoft DNS, IIS, System Administration, System Deployment, System Architecture, Operating Systems, Secure Network..., Network Security..., Microsoft Exchange, Remote Desktop, Business Analytics, Customer Service, Client Liaison, Client Representation, Pivot Tables, HTML scripting, Information Systems, Information Technology, Technical Presentations, Leading Meetings, ADP Payroll, Multi-state Payroll..., Enterprise Software, Virtualization, Virtual PC, Hyper-V

Education
Beckfield College-Florence   2009 — 2011
Associate of Science (A.S.), Computer Systems Networking and Telecommunications

Indiana State University   2002 — 2005
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications

Experience
First Student  July 2011 - Present
First Group America  2007 - Present
First Group   2006 - 2011
ThyssenKrupp Elevator  2001 - 2006
Cincinnati Bell  1998 - 2005

Skills
Forecasting, Financial Reporting, Financial Analysis, Budgets, Accounting, Process Improvement, Strategic Planning, Hyperion Enterprise, Strategic Financial..., Contract Negotiation, Sarbanes-Oxley Act, Risk Management, Mergers, Operations Management, JD Edwards, Due Diligence, Financial Accounting, Acquisition Integration, Income Statement, General Ledger

Education
Xavier University   1996 — 1999
Master of Business Administration (M.B.A.), Finance, General

Miami University   1987 — 1990
BS, Accounting

Experience
Unilever  January 2012 - July 2012
Chiquita  March 2010 - June 2010
First Group   September 2008 - June 2009

Education
Hult International Business School   2012 — 2013
Master's degree, International Marketing

University of Cincinnati   2007 — 2011
Bachelor of Business Administration (B.B.A.), Finance, General

McMaster University   2006 — 2007
Bachelor of Arts (B.A.), Economics

Ashbury College   2004 — 2006
General Arts

Experience
Parsons Brinckerhoff  March 2008 - Present
Cambridge Systematics  May 2007 - December 2007
University of California Transportation Center  September 2005 - May 2007
First Group   June 2006 - August 2006
Strategic Rail Authority   June 2004 - August 2004
VIA Architecture  June 2003 - September 2003

Education
University of California, Berkeley   2005 — 2007
MS/MCP, Transportation Engineering and City Planning

Massachusetts Institute of Technology   2001 — 2005
BS, Civil Engineering

University of Cambridge   2003 — 2004
Engineering

Experience
First Group   September 2015 - Present
Snider-Blake Personnel  November 2014 - August 2015
Department of Recreation and Wellness at Bowling Green State University   August 2011 - December 2011
Wood County Committee on Aging  September 2010 - December 2010
ProKids  May 2010 - August 2010
Office of Multicultural Affairs  January 2010 - May 2010

Skills
Press Releases, Event Planning, Newsletters, Public Relations, Media Relations, Integrated Marketing, Publicity, Social Media, Event Management, Copywriting, Facebook, Marketing Communications, Blogging, Social Media Marketing, Journalism, Strategic Communications, Public Speaking, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, eEmpact, Microsoft Exchange, Outlook, Fundraising, Social Networking, Marketing, Writing, Editing, Communication

Education
Bowling Green State University Graduate College   2007 — 2012
Bachelor's Degree of Science in Journalism , Public Relations

Bowling Green State University   2007 — 2011
PR-BSJ, Public Relations and Marketing

Experience
Tylers' VersaTrans Solution  February 2006 - Present
First Group   March 2001 - October 2005
Champion of Maine   September 1969 - March 2001

Skills
Transportation, Strategic Planning, Fleet Management, Management, Team Leadership, Training, Account Management, Leadership, Team Building, Process Improvement, Program Management, Operations Management, Negotiation, Business Analysis, Solution Selling, Strategic Partnerships, Budgets, Salesforce.com, Project Planning, Business Development, Coaching, Analysis, Product Management, Cross-functional Team..., Strategy, Enterprise Software, Sales

Education
Husson University   1968 — 1972
Business Administration

Old Town High School   1966 — 1968

Experience
LeanCor Supply Chain Group  May 2015 - Present
PAC Worldwide  July 2014 - May 2015
Crane Composites  September 2011 - July 2014
Aristech Acrylics, LLC  July 2007 - July 2011
Meridian Bioscience  June 2006 - July 2007
Frost Brown Todd  July 2003 - March 2006
First Group   October 2001 - July 2003
North American Properties  November 1997 - May 2000
Merrill Lynch  1989 - 1997

Skills
Contract Negotiations, American Sign Language, Employee Benefits, Employee Relations, Benefits, Union, Compensation, Benefits Administration, Recruiting, Employee Training, Staff Development, Onboarding, Labor Relations, Talent Acquisition, Management, Deferred Compensation, New Hire Orientations, Contract Negotiation, Personnel Management, Human Resources, HRIS, Performance Management, Employee Engagement, Temporary Placement, Organizational..., Talent Management, Leadership Development, FMLA, HR Policies, Interviews, College Recruiting, Applicant Tracking..., Succession Planning, Team Building

Education
Baker College of Flint   2014 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management

University of Phoenix   2011 — 2013
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General

University of Phoenix   2008 — 2011
Associate of Arts (AA), Foundation of Business, 3.14

Experience
CKK Solutions, LLC   April 2002 - Present
Catholic Health Initiatives  June 2014 - May 2015
First Group   January 2012 - April 2014
Sky Regional Airlines Inc.  December 2012 - February 2014
Air Methods  September 2011 - July 2012
Republic Airways Holdings, Inc.   June 2008 - July 2011
Air Wisconsin Airlines  2007 - 2008
JetBlue Airways  2007 - 2007
ASTAR Air Cargo  2004 - 2007
Comair  2003 - 2004

Skills
Troubleshooting, Business Analysis, Data Analysis, Project Management, Data Migration, Training, Software Documentation, Business Strategy, Software Development, Aircraft Maintenance, Aircraft, Airlines, Transportation, Business Process..., Business Process, Business Transformation, Enterprise Software, Software Quality..., PRINCE2, TRAX, Ramco, PMI, Mentoring, Microsoft SQL Server, Oracle SQL, Cross-functional Team..., Leadership, Aircraft Systems, Aircraft Finance, Financial Analysis, Professional Services, Integration, Quality Assurance, SQL, Commercial Aviation, Visio, Aviation, Process Improvement, Operations Management, Aerospace, Analysis, Project Planning, Testing, Management, Program Management, Change Management, Procurement, Strategy, ERP, SharePoint

Education
Northern Kentucky University   2010 — 2013
Master of Science (MS), Business Informatics, 4.0

University of Maryland University College   2007 — 2008
M.S., Technology Management, 4.0

Sinclair Community College   1986 — 1988
Associate's Degree, Computer Information Systems, 4.0

Cedarville University   1980 — 1984
B.A., Business Administration, Management and Marketing

Experience
First Group   August 2008 - Present
Cincinnati Bell  September 2006 - February 2008
Broadwing Communications  1997 - 2008
Cincinnati Bell  January 2001 - August 2005

Education
Cincinnati Country Day   1969 — 2008

Xavier University - Williams College of Business   1982 — 1983
M.B.A., Finance

Hamilton College   1975 — 1980
B.A., Economics

Experience
Humana  November 2014 - Present
Kaiser Permanente IT  November 2012 - November 2014
Vantiv  March 2010 - December 2012
FirstGroup America  March 2008 - March 2009
First Group   April 2009 - 2009
Convergys Corporation  May 2003 - February 2008
Convergys  January 2001 - May 2003
Western & Southern Financial Group  January 2000 - December 2000
Convergys  June 1997 - December 1999

Skills
Forecasting, Budgeting, Cross-functional Team..., Vendor Management, P&L Management, Requirements Analysis, Budgets, SDLC, Analysis, Leadership, Management, Business Process..., Team Building, Financial Analysis, Finance, Project Management, Mergers & Acquisitions, Business Analysis, Software Documentation, Telecommunications

Education
Northern Kentucky University   2011 — 2012
Master Certification, Business Informatics

University of Cincinnati College of Business   2001 — 2004
MBA, Finance

Northern Kentucky University   1992 — 1994
BS, Mathematics

Muskingum College   1987 — 1992
BA, History

Philo High School   1984 — 1987

Experience
Capgemini  2009 - Present
First Group   January 2013 - November 2013
OfficeMax  January 2012 - January 2013
OfficeMax  2010 - 2011
Philips Lighting  June 2008 - September 2009
IBM Global Services  October 2006 - June 2008
IBM  2006 - 2008
Hospira  2004 - 2007
KPMG consulting  March 1996 - October 2006
Autodesk  2006 - 2006

Skills
IT Strategy, Business Process..., ERP, SAP, Business Transformation, Business Process..., Project Portfolio..., PMO, SDLC, Business Process, Data Warehousing, SAP R/3, SAP Implementation, SAP ERP, Process Improvement, Business Intelligence, Business Process Design, Outsourcing, Requirements Analysis, Solution Architecture, Management Consulting, Project Management, Business Analysis, Consulting, Strategy, Integration, CRM, Change Management, Software Project..., Enterprise Architecture

Education
College of Engineering Pune

Experience
First Group   April 2013 - Present
First Group   October 2010 - March 2013
First Group America  June 2008 - September 2010
Axentis  November 2005 - May 2008
Reynolds & Reynolds  November 1997 - November 2005
Modern Technologies, Dayton, OH   1995 - 1997
CMC Ltd  1990 - 1995

Skills
Management, Product Development, Program Management, Agile Methodologies, Enterprise Software, Product Management, Integrated Marketing, Process Improvement, Cross-functional Team..., Outsourcing, Project Delivery, Integration, IT Strategy, Project Planning, Vendor Management, SDLC, Business Intelligence, Software Project...

Education
Birla Institute of Technology and Science   1985 — 1990
MS (Hons), Physics

Birla Institute of Technology and Science, Pilani   1985 — 1990
BE, Electrical and Electronics

Experience
TR Gear Landscaping   September 2007 - Present
MVD Communications, LLC   2004 - 2007
First Group   2000 - 2004
Guardian Savings Bank  1996 - 2000
Nazdar  1994 - 1996

Skills
Cash Flow, Payroll, Accounting, Strategic Planning, Budgeting, Financial Reporting, Excel, Financial Analysis, Process Improvement, Access, Microsoft Office, Forecasting, Employee Relations, Word, PowerPoint, System Administration, Problem Solving, Financial Management, Inventory Management, Accounts Payable, General Ledger, Benefits, Accounts Receivable, Business Strategy, Small Business, Customer Service, Budgets, Employee Benefits, Management, Finance, Human Resources, Leadership, Team Building, Training

Education
Miami University   1990 — 1999
Bachelors, Accounting and Business

Experience
First Group   July 2013 - Present
First Group   January 2013 - July 2013
First Group   April 2012 - December 2012
First Group   March 2007 - March 2012

Skills
Transportation, Transportation..., Public Transport, Training, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Logistics, Contract Management, Operations Management, Customer Service, Fleet Management

Education
Golden Gate University   1998 — 2002
Bachelor of Business Administration (B.B.A.), International Business

Cuyamaca College   1997 — 1998

Experience
First Group   September 2015 - Present
Cincinnati/Northern Kentucky International Airport (CVG)   August 2011 - Present

Skills
Marketing Strategy, Marketing Communications, Marketing, Strategic Planning

Education
Xavier University - School of Business Administration   2002 — 2004
Executive MBA, Marketing

Northern Kentucky University   1984 — 1990
BS, Marketing

Experience
First Group/Greyhound Lines   September 2013 - December 2014
First Group   January 2012 - September 2013
First Group   September 2011 - August 2012
First Group America  November 2010 - October 2011
Botanical Research Institute of Texas  2008 - November 2009
Sabre Holdings  January 2006 - May 2008
Sabre Holdings  2005 - 2006
Sabre Holdings  1997 - 2002
Sabre Holdings  1999 - 2001
Sabre Holdings  1996 - 1999

Skills
Leadership, Program Management, Cross-functional Team..., Vendor Management, Project Portfolio..., Change Management, Strategy, PMO, Product Management, SDLC, Contract Negotiation, Project Management, Business Process..., CRM, Business Process, Business Analysis, Management, Project Delivery, Risk Management, Team Leadership, Strategic Planning, Business Development, Team Building, Project Planning, E-commerce, Budgets, Business Requirements, IT Strategy, Account Management, Agile Methodologies, Business Relationship..., Resource Management, PMP, Project Finance, Contract Management, Contractors, Change Control, Asia Pacific, Travel Management, Travel Planning, Leisure Travel, International Management, PRINCE2, Market Requirements..., Budget

Education
Davenport University   1985 — 1986

The Travel Institute   1983 — 1983
CTC

Experience
Looking for an exciting new job opportunity  September 2015 - Present
Yum! Brands  November 2014 - September 2015
First Group   January 2013 - November 2014
Time Warner Cable  March 2012 - August 2012
Insight Communications  December 2007 - March 2012
Insight Communications  December 2006 - November 2007
Time Warner Cable  January 2006 - December 2006
Adelphia Communications  January 2000 - January 2006
Adelphia Communications  1998 - 2000

Skills
Security, HIPPA, SOX, Security Awareness, Network Security, Physical Security, Security Policy, Vulnerability Assessment, PCI DSS, Compliance, Security Management, Risk Assessment, Penetration Testing, Computer Security, Information Security..., Information Assurance, Security Audits, Disaster Recovery, Information Security..., Privacy, Security Assessments, Vulnerability Management, Compliance Management, IT Audit, Data Security, Cyber Security, Vulnerability Scanning, IT Operations, Data Center, Security Operations, Information Security, Sarbanes-Oxley Act, Network Engineering, Troubleshooting, Security+, Governance, Information Technology, Program Management, IT Management, HIPAA, Privacy Law, Firewalls, Cisco Technologies, Network Design, Internet Security, IT Strategy, CISSP, Security Architecture..., Encryption, Network Architecture

Education
Western Governors University   2012 — 2015
Master of Business Administration (M.B.A.), Information Technology Management - Business Administration

Excelsior College   2006 — 2010
BA, Business

Experience
First Group   September 2012 - Present
Standard Register  July 2010 - September 2012
Trasys, Inc.   January 2010 - July 2010
Ross Group Inc  June 2008 - May 2009
Cynergies Solutions Group  October 2005 - December 2007
Fifth Third Bank  April 2003 - August 2005
Fifth Third Bank  2000 - 2003
General Electric Finance   May 1996 - March 2000

Skills
Business Analysis, SDLC, Vendor Management, Requirements Analysis, Business Intelligence, Integration, Program Management, Process Improvement, IT Strategy, Software Project..., Project Management, Visio, MS Project, PMP, Project Portfolio..., PRINCE2

Education
Bowling Green State University   1984 — 1988
BSBA, Management Information Systems

Sinclair Community College
PMP

Experience
First Group   November 2009 - Present
Schneider National  August 2008 - November 2009
Intel Corporation  February 2000 - December 2006

Skills
Trucking, Transportation, Transportation..., Dispatching, Bus, Public Transport, Freight, Transportation Planning, Passenger, Logistics, Warehousing, Customer Service, Warehouse Management, Inventory Management, Truck Driving, Logistics Management, Team Building

Education
Portland Community College   2013 — 2015
Associate’s Degree, Accounting and Business/Management

Experience
First Group   November 2013 - Present
Municipal Transit Utility (MTU)   July 2014 - August 2015
Logistics Health Incorporated  October 2011 - September 2013
APAC Customer Services  August 2009 - February 2012
Freelance Graphic Design  1993 - 2010
Southern Illinois University  October 2004 - December 2008
FedEx  September 2003 - August 2004
Kraft Foods - Oscar Mayer Foods Division   January 2001 - January 2002
Oscar Mayer  1993 - 2001

Skills
Customer Service, Troubleshooting, Packaging, Art, InDesign, Government Contracting, Order Entry, Photography, Training & Development, Adobe Creative Suite, Corporate Branding, Identity, Weight Training, Mountain Biking, Shipping/receiving, Color Correction, Production Art, Soft Skills, Computer Graphics, Printmaking, Thermofax, Metalsmithing, Vector Illustration, Phone Skills, Phone Etiquette, Document Scanning, Packaging Prototype..., Drawing Skills, CPOE, Telephone Skills, Graphics, Logo Design, Mac, Scanners, Brand Development, Employee Training, Layout, QuarkXPress, Adobe Acrobat, Drawing, Posters, Brochures, Distribution Center..., Management, Marketing, Photoshop, Leadership, Team Building, Web Design

Education
Southern Illinois University, Edwardsville   2003 — 2008
BA, Art & Design

Madison Area Technical College   1994 — 1999
Associates Degree, Commercial Art

Columbus Grade School   1983 — 1986
There was no degree. This was grade school., Interesting...I would say just being taught where to be and when you should be there.

Experience
First Group   March 2015 - Present
First Group   September 2014 - Present
Hamilton County Job and Family Services  September 2013 - September 2014
The Women's Connection  May 2013 - September 2013
Remke Biggs  September 2011 - May 2013
Bed Bath & Beyond  May 2010 - September 2011
Senior Link   May 2009 - July 2009
Western Hills Retirement Village  October 2006 - January 2008

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Marketing, Merchandising, Telephone Skills, Retail, Time Management, Data Entry, Inventory Management, Customer Satisfaction, Facebook, Teamwork, Outlook, PowerPoint, Sales, Social Networking, Access, Process Scheduler, Leadership, Administrative..., Event Planning

Education
College of Mount St. Joseph   2010 — 2014
Bachelor of Science, Business Administration and Management, General

Experience
Blanton Techknowledge   September 2007 - Present
Blanton Techknowledge   2007 - Present
Insight Global  March 2011 - July 2013
First Group   November 2009 - 2010
First Student  June 2007 - May 2009
International Social Media Association   2007 - 2009
ServiceMaster  June 2004 - January 2007
Terminix, International  June 2002 - June 2004
Bear Stearns, Securities   January 2000 - January 2001
Smith Barney  January 1997 - January 2000

Skills
International Project..., Global Program Manager, Technology..., Training Delivery, Social Media Marketing, Virtual, Remote Team Management, Project Management, Virtual Teams, Technology, Business Travel, Instructor-led Training, Social Media Strategist, Dynamic Speaker, Change Management, Business Analysis, Visio, MS Project, Leadership, Software Documentation, VoIP, Call Centers, CRM, SharePoint, Integration, Management, Training, Business Intelligence, Customer Satisfaction, Six Sigma, Strategy, Quality Assurance, Salesforce.com, PMO, Process Improvement, Scrum, Vendor Management, Human Resources, Agile Methodologies, PMP, Project Portfolio..., Resource Management, SDLC, Business Process..., Cisco Technologies, Global Infrastructure..., Cross-functional Team..., IT Management, Information Technology, Business Process

Education
Capella University   2010 — 2010
BA, Project Management

LitheSpeed, LLC   2009 — 2009
CSM, Scrum, Agile

Alphaware Training Institute   2008 — 2008
PMI completion credits, PMP Assessment Readiness

DDI - Servicemaster   2006 — 2006
DDI, Development Dimensions International

Genesys University   2006 — 2006
Framework/Installation, Genesys Framework Configuration and Installation

TMC Net   2006 — 2006
IP/PBX, VoIP

Six Sigma - Servicemaster   2005 — 2005
SSGB, Six Sigma

University of Miami - School of Business   1978 — 1982
Business Law and Advertising

Experience
First Group   April 2002 - Present
IBM  1997 - 2002

Skills
Transportation, Customer Service, Transportation..., Process Improvement, Call Centers, Customer Satisfaction, Trucking, Team Leadership, Microsoft Excel, Service Delivery, Dispatching, Operations Management, Teamwork, Invoicing

Education
Durham Technical College   2013 — 2017
Business and Finance

Durham Technical Community College   2007 — 2014
MEDICAL CODING CERTIFICATES

Experience
First Group America  January 2010 - Present
First Group   January 2010 - Present
Shari's Corporation  March 1999 - June 2009

Skills
Corporate Real Estate, Commercial Real Estate, Property, Lease Administration, New Business Development, Sales, Franchising, Real Estate, Leases, Real Estate Development, Trading, Management, Brokerage, Real Estate Transactions, Lease Negotiations, Marketing Strategy, Market Analysis

Education
Oregon State University   1970 — 1976
Bachelor of Science

Experience
Cincinnati USA Convention & Visitors Bureau  July 2013 - Present
First Group   October 2007 - February 2012
Health Alliance  April 2006 - October 2007
Drake Center  June 2005 - April 2006
Grace Senior Services LLC   May 2003 - February 2004
Cintas  May 2000 - January 2003
Navistar Inc  February 1999 - January 2000

Skills
AS400 system, Crystal Reports, JD Edwards, Lawson General Ledger, Microsoft Excel, Microsoft Word, Microsoft Office, Peachtree Accounting, Microsoft Outlook, Microsoft Powerpoint, Leadership, Outlook, Software Documentation, Peachtree, PowerPoint, Accounting, General Ledger, Financial Analysis, Accounts Payable, Account Reconciliation, Accounts Receivable, Cash Flow, Fixed Assets, Auditing, Payroll, Banking, Journal Entries, Bank Reconciliation, Financial Statements, Finance, Cash Management, Financial Reporting, Variance Analysis, Expenses, Balance Sheet, Financial Accounting, PeopleSoft, Spreadsheets, Invoicing, Process Improvement, Forecasting

Education
Mount Vernon Nazarene University   1994 — 1998
Bachelors of Arts, Business Management - Finance

Experience
AmerisourceBergen  January 2015 - Present
Bolingbrook Park District  October 2011 - October 2014
First Group   August 2005 - May 2010
WellPoint  November 1999 - April 2005

Skills
Customer Service, Management, Call Centers, Team Building, Training, Leadership, Process Improvement, Sales, Microsoft Office, Operations Management

Education
Northeastern Illinois University   1978 — 1983
B.A., Sociology

Loop Jr. College   1974 — 1976
Associates degree, Biology

Experience
First Transit  June 2015 - Present
First Transit  April 2014 - May 2015
First Group   April 2012 - April 2014
Mackey Advisors  October 2011 - December 2011
Self employed  July 1996 - January 2006
Center for Governmental Services   January 1996 - January 1998
The White House, Office of Management and Budget  January 1994 - January 1996
Allegheny General Hospital  May 1994 - August 1994

Skills
Policy, Public Policy, Recruiting, Strategic Planning, Leadership, Training, Public Speaking, Social Media, Teaching, Community Outreach, Process Improvement, Research, Coaching, Healthcare, Data Analysis, Analysis, Customer Service, Microsoft Excel, Budgets, Nonprofits, Auditing, Event Planning, Accounting, Financial Analysis, Microsoft Word, PowerPoint, Outlook, Microsoft Office

Education
Northern Kentucky University   2009 — 2010
Master of Accountancy, Accounting

Carnegie Mellon University   1992 — 1994
MS, Public Managemen and Policy

University of Oregon   1987 — 1991
Bachelor of Arts, Planning; Public Policy, and Management

Experience
State Scrap   January 2012 - Present
SAP  April 2014 - September 2014
First Group   March 2012 - January 2014
Lincoln Financial Group  April 2011 - September 2011
Whitman Breed Abbott & Morgan LLC  January 2009 - August 2010

Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Concur, Streetscape, Enterprise..., Business Case Design, Marketing Strategy, Budgets, Risk Management, Management, PowerPoint, Finance, Customer Service, Financial Analysis, Public Speaking, Leadership, Teamwork

Education
Drexel University   2011 — 2015
Bachelor of Business Administration (BBA), Finance, Accounting

Greenwich High School   2006 — 2010

Experience
MTA Bus  May 2011 - Present
County Coach Corporation   July 2008 - May 2011
County Coach Corp   June 2008 - May 2011
First Group   June 2006 - June 2008
First Student  June 2006 - June 2008
Verizon  February 2005 - May 2006
CVS Pharmacy  February 2004 - February 2005

Education
Mercy College
AA, Liberal Arts

Manhattanville College
BA, Management

Experience
Living Computer Museum   April 2014 - Present
First Group   March 2013 - April 2014
Greyhound Lines, Inc.   May 2010 - March 2013

Skills
Transportation, Customer Service, Customer Satisfaction, Public Transport, Rail, Sales, Transportation..., PowerPoint, Microsoft Office, Public Speaking, Tourism, Museums, Cataloging, Reliability

Education
Chief Sealth International High School   2007 — 2011
High School Diploma

Seattle Central College

Experience
Thomson Learning/Cengage Learning   2008 - Present
OSE Consulting, LLC   December 2002 - Present
First Group   2006 - 2007
Whittman-Hart / marchFIRST  1998 - 2002
Fujitsu Consulting  1997 - 1998
Infosys Technologies Ltd  1993 - 1996

Skills
ERP, JD Edwards, Business Analysis, Software Project..., Program Management, SQL, Requirements Analysis, Supply Chain Management, Management Consulting, DB2, Inventory Management, Change Management, Business Process..., Systems Analysis, Financials, Team Leadership, Data Warehousing, Business Intelligence, Business Process

Education
Xavier University   2010 — 2011
MBA

Xavier University - School of Business Administration   2010 — 2011
MBA

Indian Institute of Technology, Kanpur   1988 — 1992

Experience
First Group   October 2008 - Present
Independent Consultant  June 2008 - September 2008
Hill-Rom  March 2007 - June 2008
Hill-Rom  January 2005 - March 2007
Hill-Rom  March 2003 - January 2005
Hill-Rom  2000 - 2003
Hill-Rom  1979 - 2000

Skills
Supply Management, Strategic Sourcing, Cross-functional Team..., Process Improvement, Continuous Improvement, Six Sigma, Supply Chain Management, Procurement, Purchasing, Global Sourcing, Supply Chain, Lean Manufacturing, Manufacturing, Project Management, Contract Negotiation, Business Process, Sourcing, Team Building, Materials Management, ERP, Negotiation, Inventory Management, Integration, Supplier Development, Training, Contract Management, Business Process..., Management, Leadership, Logistics, MRP, Transportation, Operations Management, Supply Chain..., Change Management, Vendor Management, Supplier Negotiation, Forecasting, Transportation..., Kaizen, Fleet Management, Supplier Evaluation, Warehousing, Outsourcing

Education
Indiana Wesleyan University   2002 — 2004
Bachelors, Business

Purdue University   1984 — 1998
Associate, Organizational Leadership

Batesville High   1976 — 1979

Experience
Jane Doe Inc.  February 2015 - Present
Massachusetts Library System  August 2010 - February 2015
First Group   September 2008 - May 2010

Skills
Leadership, Strategic Planning, Training, Public Speaking, Management, Project Management, Research, Operations Management, Customer Service, Business Strategy, Leadership Development, Management Consulting, Social Media, Microsoft Excel, Cross-functional Team..., Change Management, Contract Management, Nonprofits, Strategy, Budgets

Education
Rotterdam School of Management, Erasmus University   2008 — 2008
M.Sc.B.A., Supply Chain Management

McGill University   2006 — 2008
MBA, Operations Management

University of Massachusetts, Amherst   1999 — 2003
B.A., Economics, Business Management

Experience
The Talbert House   June 2015 - Present
First Group   July 2009 - April 2015
Digital Forge, Inc.   March 2002 - July 2009
On Assignment  November 2003 - November 2008
OnAssignment   2003 - November 2008
On Assignment Nurse Travel  2003 - 2008
On Assignment Healthcare Staffing  2003 - 2008
The Sant Corporation  October 2000 - March 2002
CBS Personnel  1992 - 1995

Skills
Microsoft SQL Server, VB.NET, Software Development, SQL, Visual Basic, Access, Databases, SQL Server, XML, .NET, Web Services, Crystal Reports, Visual Studio, WPF, WinForms, User Controls, XAML, WPF Development, SSRS, SSIS, VBA, VB6

Education
Purdue University   1986 — 1991
Bachelor of Science (BS), Economics

Experience
Caesars Entertainment, Inc.   October 2010 - Present
First Group   February 2008 - December 2010
KPMG  September 2004 - November 2007
PRTM  June 2003 - September 2004
BearingPoint  1999 - 2003
GE Consulting Services  1988 - 1991
Arthur Andersen (Accenture)   1981 - 1983

Education
Michigan State University - The Eli Broad Graduate School of Management   1979 — 1981
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management

Capital University   1976 — 1979
Ba, Business Admin

Experience
McDonald Transit Associates, Inc.   October 2014 - Present
OPEN LOOP New York  March 2015 - July 2015
Titan Outdoor  January 2014 - September 2014
First Group   February 2013 - January 2014
First Group   March 2012 - February 2013
First Group   August 2007 - March 2012
Titan Worldwide  2005 - 2007
Queens Surface Corp.   January 1994 - March 2005
Columbia University in the City of New York  1992 - 1994
New York City Department of Transportation  1987 - 1991

Skills
Transportation, Public Transport, Operations Management, Strategic Planning, Contract Negotiation, Contract Management, Budgets, Negotiation, Business Development, Project Planning, Recruiting, Management, Transportation Planning, Fleet Management, Advertising, Marketing, Procurement

Education
New York University - Polytechnic School of Engineering   1999 — 2001
MS, Management of Technology

The University of Texas at Austin   1978 — 1980
MPAff, Public Affairs

University of Maryland College Park   1975 — 1978
BA, Urban Studies

Experience
Anixter  August 2008 - Present
Terminus Inc   2007 - 2008
GMAC Insurance  March 2006 - October 2007
Laidlaw  2007 - 2007
First Group   2007 - 2007
FirstGroup America (formerly Laidlaw International, Inc.)   2006 - 2007
Electronic Data System (EDS)   2005 - 2005
Hewitt  2004 - 2005

Skills
Websphere, SOA, DB2, Java Enterprise Edition, Agile Methodologies, Enterprise Architecture, JBoss Application Server, Web Services, Solution Architecture, UML, Microsoft SQL Server, Architecture, Databases, IT Strategy, XML, Requirements Analysis, Java, Business Analysis, Visio, Spring, SDLC, JSP, Oracle

Education
Saint Joseph's University   2004 — 2006
Master of Science (MS), Computer Science

Experience
Intel Corporation  July 2013 - Present
Karan Consulting Inc   January 2006 - Present
Xtremeinsights(acquired by Intel)   June 2012 - June 2013
Sears Holdings Corporation  August 2011 - June 2012
First Group   March 2006 - August 2011
Laidlaw  2006 - 2007
ABN AMRO  2003 - 2006
DiamondCluster international  1999 - 2002
Diamond Consultants  1999 - 2002
Diamond Technology partners  1999 - 2002

Skills
IT Strategy, Enterprise Architecture, Management Consulting, Program Management, Business Analysis, Business Intelligence, Business Strategy, SDLC, Business Process..., Solution Architecture, Process Improvement, Project Portfolio..., Integration, Architecture, Team Leadership, Project Management, Product Management, Requirements Analysis, Outsourcing, Hadoop, Machine Learning, Big Data, Recommender Systems, Management, Data Warehousing, Spark/shark, Architectures

Education
Keller Graduate School of Management of DeVry University   1996 — 1999
MBA, Business

Birla Institute of Technology   1982 — 1986
BS, Computer Science

Experience
Illinois Central School Bus  June 2013 - Present
Alpha School Bus   September 2010 - September 2011
First Group   May 2009 - April 2011
Laidlaw/First Goup   September 2005 - February 2008
Laidlaw Education Services  November 2001 - September 2005
Laidlaw Education Services  September 1999 - November 2001

Skills
Accounts Receivable, Strategy, Invoicing, Transportation, Budgets

Education
College of DuPage   1992 — 1994

Experience
Atos  December 2011 - Present
KBC  2014 - 2014
First Group America  2009 - February 2013
First Group   December 2008 - December 2011
Sun Chemical  August 2006 - May 2008
Siemens  July 2003 - May 2006
Square D Company  September 2001 - October 2002
Anthem  May 1998 - November 1999

Skills
JD Edwards, Service Desk, Six Sigma, Microsoft SQL Server, ITIL, Help Desk Support, Telecommunications, Troubleshooting, Information Technology

Education
Cincinnati State Technical and Community College   1998 — 2001

Experience
Currently Unemployed  August 2011 - Present
First Group   July 2009 - September 2010
First Transit  September 2008 - November 2009
VIVA USA INC  May 2007 - June 2008
Bell Industries  April 2006 - May 2007
JAK Productions Inc.   December 2003 - November 2005

Skills
Customer Service, Budgeting, Purchasing, Contract Negotiation, Employee Relations, Payroll, Process Improvement, Customer Relations, Team Building, Account Management, Process Engineering, Call Center, Operations Management, Change Management, Microsoft Office, Talent Acquisition, Vendor Relations, Problem Solving, Coaching, Excel, Strategic Planning, Negotiation, Scheduling, Transportation, Technical Recruiting, Team Leadership, PowerPoint, Accounting, Inventory Management, Planning, Logistics, Contract Management, Word, Windows, Compliance, Hiring, Policy, Telecommunications, Forecasting, Call Centers, Software Documentation, Recruiting, Budgets, Customer Satisfaction, Administration, Project Management

Education
American InterContinental University   2004 — 2005
Bachelor of Arts, Management

Experience
First Group   July 2011 - Present
O. F. Mossberg & Sons, Inc.   June 2005 - May 2007

Skills
Training, Team Building, Customer Service, Network Administration

Education
Manchester Community College   2008 — 2009

Valley Forge Christian College   2006 — 2007
Youth Ministry

University of Connecticut   2004 — 2006
biological sciences

Experience
First Group   November 2009 - January 2012
The BonTon  June 1998 - January 2009

Skills
HTML, Access, Microsoft Office, C#, Microsoft Excel, Databases, Windows, COBOL, SQL, Report Writing, GPS Applications, GPS devices, Technical Writing, Customer Service, Security Management, Payroll

Education
Adrian College   1994 — 1997
Bachelor of Arts (BA), Computer Science / English (Dual Major)

University of Michigan   1990 — 1994
Transferred to Adrian College w/o degree, Computer Engineering

Experience
Great American Insurance  August 2010 - Present
First Group   September 2009 - April 2011
Fidelity Investments  September 2006 - June 2009
SLK Software services Pvt Ltd  January 2005 - September 2006
DHL Worldwide Express  January 2001 - June 2003
Great American Insurance  1994 - 2001

Skills
Vendor Management, ITIL, Business Intelligence, Requirements Analysis, SDLC, Information Technology, Software Documentation, PMP, XML, MS Project, Quality Assurance, Visio, Project Management, Disaster Recovery, Business Process, Project Portfolio..., Business Analysis, Outsourcing, Software Project..., IT Strategy, Process Improvement, Management, Agile Methodologies, Requirements Gathering

Education
Mount St. Joseph University   1993 — 1994
BS, Business Administration

Experience
McKesson  June 2012 - Present
Domtar  August 2011 - May 2012
Baxter Healthcare  March 2010 - August 2011
Wipro Technologies  2010 - 2011
Philips Lumileds  September 2009 - February 2010
First Group   November 2008 - June 2009
Edwards Lifesciences  January 2006 - September 2008
HCL Technologies  June 2004 - September 2008

Skills
JD Edwards, Inventory Management, MRP, EDI, BI Publisher, ERP, IBM iSeries, Financials, Business Process, Requirements Analysis, Business Intelligence, Integration, Data Conversion, Business Analysis, Oracle

Education
Bangalore University   1997 — 2001
BE, Eletrical and Electronics

Experience
Employment Plus Inc   June 2011 - Present
Jack Dill CPA LLC   June 2009 - September 2011
Axess Ultrasound LLC   June 2008 - June 2009
National Express Corp  December 2006 - June 2008
Barnes & Noble College Booksellers  February 2002 - June 2006
First Group   2001 - 2003
First Group   2001 - 2003
First Group   2001 - 2003
Deloitte  1998 - 2002

Education
Indiana University - Kelley School of Business   1972 — 1976
BS, Accounting

Experience
Lerner, Sampson & Rothfuss   October 2002 - Present
First Group   August 2001 - September 2002

Skills
Appeals, Civil Litigation, Commercial Litigation, Courts, Legal Research, Legal Writing, Litigation, Mediation, Bankruptcy, Legal Assistance

Education
Franklin & Marshall College   1998 — 2001
Bachelor of Arts (B.A.), Political Science and Government

New England Law Boston   1998 — 2001
JD, law

Experience
Bath & Body Works  May 2014 - Present
The Pampered Chef  October 2012 - Present
LPK  October 2009 - November 2010
First Group   December 2008 - October 2009
Northern Kentucky University  May 2006 - June 2007

Education
Northern Kentucky University   2001 — 2006
Speech Communication, Sociology

Experience
Easton Coach Company  July 2013 - Present
First Group   February 2001 - July 2013
Atlantic Cape Community College  September 1992 - June 1993

Skills
Transportation, Office Management, Customer Service, Administrative..., Logistics, Office Administration, Fleet Management, Accounts Payable, Transportation..., Microsoft Office, Microsoft Excel, Contract Management, Budgets, Payroll, Rail, Dispatching

Education
Atlantic Cape Community College   1992 — 1994

Richard Stockton College of New Jersey   1974 — 1980

Experience
Centre de Formation Transport Routier (CFTR)   September 2015 - Present
First Group   July 2005 - Present
First Student Canada  April 2003 - July 2005
First student canada  November 2000 - April 2003
John Dorich Inc   February 1997 - February 2000
Queen Elizabeth Hotel   May 1989 - May 1992
Canadian railways   November 1986 - September 1989

Skills
Training drving..., Diplomat in..., black badge in combat..., Fly fishing and tying..., Smith System instructor, Fleet smart instructor, Motor Carrier Passenger..., Safety Leadership..., Building Power Point..., Transportation, Team Building, Process Improvement, Operations Management, Customer Service, Management, Budgets, Logistics, Transportation..., Strategic Planning, Change Management

Education
Polyvalente Richard   1986 — 1992
High School, General Studies, sec 5

George Brown College   1987 — 1988
Architecture

Experience
National Express Corporation  2011 - Present
First Group   2008 - 2011
First Student  2000 - 2008
Ryder Student Transportation, Inc.   1986 - 1999
Carey's Inc.   1980 - 1986

Skills
Transportation..., Logistics, Process Improvement, Fleet Management, Strategic Planning, Operations Management, Budgets, Customer Service, Public Transport, Contract Negotiation, Employee Relations, Trucking, Policy, Transportation, Performance Management, Dispatching, Management, Income Statement, Change Management, Training

Education
Northeastern University
Master of Business Administration (M.B.A.)

University of Massachusetts Boston
Bachelor's Degree, Business Administraton

Experience
Presently Unemployed   June 2011 - Present
First Group   June 2011 - March 2012

Skills
Typing, 10 Key, MS..., Medical Transcription, Legal Research, Pleadings, Contract Negotiations, Contract Law, Consumer Bankruptcy, Medical Terminology, Emergency Communications, Amateur Radio

Education
Pikes Peak Community College   1988 — 1989
Certificate of Completion, Paralegal, 3.75

Experience
First Group   2004 - Present
private owner  2004 - 2010
Life Time Fitness  2000 - 2004
Kittens Kubes   1970 - 1985

Skills
Customer Service, Healthcare, Holistic Health, Cpr Certified, Home Care, Professional Driving

Education
Oakland Community College   2009 — 2011
Assoc in Applied Science degree, Counseling Psychology;mental health, 3.4

Oakland Community College   2008 — 2010
Associates in Applied Science, Sign Language Services, CumLaude

Experience
First Group   March 2009 - July 2012

Skills
Microsoft Office, Inventory Management, Microsoft Excel, Customer Service, Transportation, Process Scheduler, Microsoft Word, Medical Terminology, Customer Satisfaction

Education
Lamson Institute
Phlebotomy Technician/Phlebotomist

Experience
First Group   March 2011 - Present

Education
Strayer University-Georgia   2009 — 2011

Savannah State University   2002 — 2007
Bachelor of Science (BS), Sociology

Experience
First Group   April 2009 - March 2013
Dependable Locks Inc   May 2006 - October 2008

Education
New York Career Institute   2012 — 2014
Associate's degree, Medical Office Assistant/Specialist

Herkimer County Community College   2003 — 2005
Associate of Arts and Sciences (AAS), Computer and Information Systems Security/Information Assurance