FIRST USA BANK
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FIRST USA BANK Employees
Employee
Years
Job
Industry
Scott Howlett Scott Howlett's FIRST USA BANK Experience 1997 - 2000
Job Senior Account Executive at Visa Inc.
Industry Financial Services
Experience
Visa November 2012 - Present
Visa March 2011 - November 2012
Visa March 2007 - March 2011
Visa June 2005 - March 2007
Visa July 2003 - June 2005
Apple Inc. January 2002 - July 2003
Rosenbluth International 2000 - 2001
First USA Bank 1997 - 2000
Skills
Credit Cards, Product Management, Customer Acquisition, Payments, Marketing Strategy, Relationship Management, Direct Marketing, Segmentation, Product Development, Loyalty Marketing, Electronic Payments, Debit Cards, Product Marketing, Strategic Partnerships, Mobile Payments
Education
University of Dayton 1993 — 1997
BS, Marketing
Visa November 2012 - Present
Visa March 2011 - November 2012
Visa March 2007 - March 2011
Visa June 2005 - March 2007
Visa July 2003 - June 2005
Apple Inc. January 2002 - July 2003
Rosenbluth International 2000 - 2001
First USA Bank 1997 - 2000
Skills
Credit Cards, Product Management, Customer Acquisition, Payments, Marketing Strategy, Relationship Management, Direct Marketing, Segmentation, Product Development, Loyalty Marketing, Electronic Payments, Debit Cards, Product Marketing, Strategic Partnerships, Mobile Payments
Education
University of Dayton 1993 — 1997
BS, Marketing
Shari Leff Shari Leff's FIRST USA BANK Experience 1994 - 2000
Job Direct marketing professional with multichannel expertise, both online and offline.
Industry Insurance
Experience
Farmers Insurance 2013 - Present
21st Century Insurance 2010 - 2013
Barclays Bank DE 2006 - 2009
Avenue A Razorfish 2000 - 2006
First USA Bank 1994 - 2000
DiMark 1993 - 1994
Colonial Penn Group 1986 - 1993
Skills
Marketing, Customer Acquisition, Segmentation, Digital Marketing, Lead Generation, Email Marketing, SEM, Integrated Marketing, Direct Marketing, Web Analytics, Competitive Analysis, Analytics, Database Marketing, Direct Mail, Account Management, Marketing Strategy, E-commerce, Multi-channel Marketing
Education
La Salle University
MBA, Marketing
Farmers Insurance 2013 - Present
21st Century Insurance 2010 - 2013
Barclays Bank DE 2006 - 2009
Avenue A Razorfish 2000 - 2006
First USA Bank 1994 - 2000
DiMark 1993 - 1994
Colonial Penn Group 1986 - 1993
Skills
Marketing, Customer Acquisition, Segmentation, Digital Marketing, Lead Generation, Email Marketing, SEM, Integrated Marketing, Direct Marketing, Web Analytics, Competitive Analysis, Analytics, Database Marketing, Direct Mail, Account Management, Marketing Strategy, E-commerce, Multi-channel Marketing
Education
La Salle University
MBA, Marketing
Renee Rolland Renee Rolland's FIRST USA BANK Experience November 1993 - November 1995
Job Education Management Professional
Industry Education Management
Experience
Elementary School July 1999 - June 2013
First USA Bank. November 1993 - November 1995
Blue Cross Blue Shield of Delaware August 1989 - June 1992
Skills
Curriculum Design, Curriculum Development, Lesson Planning, Classroom, Educational Leadership, Classroom Management, Teaching, Tutoring, Educational Technology, Teacher Training, Differentiated..., Elementary Education, Literacy, K-12, Special Education, Staff Development, Higher Education, Instructional Design, Instructional Technology
Education
Mercy College 2012 — 2014
Master of Science (MS), Elementary Education and Teaching
University of Delaware 1993 — 1998
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Teaching
Elementary School July 1999 - June 2013
First USA Bank. November 1993 - November 1995
Blue Cross Blue Shield of Delaware August 1989 - June 1992
Skills
Curriculum Design, Curriculum Development, Lesson Planning, Classroom, Educational Leadership, Classroom Management, Teaching, Tutoring, Educational Technology, Teacher Training, Differentiated..., Elementary Education, Literacy, K-12, Special Education, Staff Development, Higher Education, Instructional Design, Instructional Technology
Education
Mercy College 2012 — 2014
Master of Science (MS), Elementary Education and Teaching
University of Delaware 1993 — 1998
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Teaching
Jeff Gottsegen Jeff Gottsegen's FIRST USA BANK Experience 1994 - 1997
Job Systems Engineer at Cisco Systems
Industry Computer Networking
Experience
Cisco Systems October 1998 - Present
IBM 1997 - 1998
First USA Bank 1994 - 1997
Skills
CCIE, Network Architecture, Unified Communications, Cisco Technologies, Routing, QoS, Cisco IOS, Data Center, Security, BGP, CCNP, Virtualization, OSPF, Network Design, Switches, MPLS
Education
University of Delaware 1974 — 1978
Bachelor's degree
Swarthmore High School
Academic
Cisco Systems October 1998 - Present
IBM 1997 - 1998
First USA Bank 1994 - 1997
Skills
CCIE, Network Architecture, Unified Communications, Cisco Technologies, Routing, QoS, Cisco IOS, Data Center, Security, BGP, CCNP, Virtualization, OSPF, Network Design, Switches, MPLS
Education
University of Delaware 1974 — 1978
Bachelor's degree
Swarthmore High School
Academic
Jon Flynn Jon Flynn's FIRST USA BANK Experience January 2000 - December 2000
Job Sr. Director Business Development at Experian Consumer Direct
Industry Information Technology and Services
Experience
Experian Consumer Direct April 2012 - Present
JP Morgan Chase September 2008 - April 2012
JP Morgan Chase July 2006 - September 2008
AEGON July 2004 - April 2006
Bank One Card Services September 2002 - July 2004
Bank One Insurance Group December 2000 - September 2002
First USA Bank January 2000 - December 2000
First USA Bank July 1998 - December 1999
Skills
Business Development, Strategic Partnerships, Revenue Growth, Customer Acquisition, Negotiations, Identity Protection, Identity Theft, Credit Management, Credit Monitoring, Compliance, Client Relationships, Vendor Management, Product Development, Strategic Planning, Relationship Management, Team Management, Budget Management, Customer Retention, Marketing Strategy, Thought Leadership, Growth Initiatives, Fraud Resolution, Consumer Education
Education
Temple University 1996 — 1998
Masters, Journalism and Public Relations
Cheyney University of Pennsylvania 1992 — 1996
B.A., Communications
Experian Consumer Direct April 2012 - Present
JP Morgan Chase September 2008 - April 2012
JP Morgan Chase July 2006 - September 2008
AEGON July 2004 - April 2006
Bank One Card Services September 2002 - July 2004
Bank One Insurance Group December 2000 - September 2002
First USA Bank January 2000 - December 2000
First USA Bank July 1998 - December 1999
Skills
Business Development, Strategic Partnerships, Revenue Growth, Customer Acquisition, Negotiations, Identity Protection, Identity Theft, Credit Management, Credit Monitoring, Compliance, Client Relationships, Vendor Management, Product Development, Strategic Planning, Relationship Management, Team Management, Budget Management, Customer Retention, Marketing Strategy, Thought Leadership, Growth Initiatives, Fraud Resolution, Consumer Education
Education
Temple University 1996 — 1998
Masters, Journalism and Public Relations
Cheyney University of Pennsylvania 1992 — 1996
B.A., Communications
Christian Barden Christian Barden's FIRST USA BANK Experience May 1996 - August 1998
Job Training/Coaching | Outplacement Services | Operations Management | IT Administration
Industry Professional Training & Coaching
Experience
High Potential, Inc., an OI Global Partners Firm January 2005 - Present
Regus Business Center October 2000 - January 2005
National Council of State Boards of Nursing (NCSBN) November 1998 - September 2000
First USA Bank May 1996 - August 1998
Skills
Operations Management, Customer Service, Office Management, Facilities Management, Coaching, IT Operations, Training, Office Administration, Staff Development, Career Counseling, Network Administration, Webinars, E-Learning, outplacement, Call Center, Information Technology, Customer Relations, Building Relationships, Social Media Development, Website Administration, Relationship Management, Microsoft Expression, Web Content, Web Design, Learning Management..., Google Analytics, Google Apps
Education
Roosevelt University
MA, Clinical Professional Psychology
Marquette University 1990 — 1995
BA, Psychology
High Potential, Inc., an OI Global Partners Firm January 2005 - Present
Regus Business Center October 2000 - January 2005
National Council of State Boards of Nursing (NCSBN) November 1998 - September 2000
First USA Bank May 1996 - August 1998
Skills
Operations Management, Customer Service, Office Management, Facilities Management, Coaching, IT Operations, Training, Office Administration, Staff Development, Career Counseling, Network Administration, Webinars, E-Learning, outplacement, Call Center, Information Technology, Customer Relations, Building Relationships, Social Media Development, Website Administration, Relationship Management, Microsoft Expression, Web Content, Web Design, Learning Management..., Google Analytics, Google Apps
Education
Roosevelt University
MA, Clinical Professional Psychology
Marquette University 1990 — 1995
BA, Psychology
Linda Russ Linda Russ's FIRST USA BANK Experience September 1999 - June 2000
Job Executive Secretary at Amway
Industry
Experience
Amway November 2013 - Present
Amway August 2012 - Present
Priority Health December 2008 - June 2010
Conrad TV, Inc. November 2002 - November 2008
Steelcase, Inc. May 2001 - November 2002
Old Kent Bank July 2000 - May 2001
First USA Bank September 1999 - June 2000
Skills
Microsoft Office, SharePoint, Microsoft CRM, Administrative Work, Recruiting, Building Relationships, Confidentiality, Front Office, Executive..., Nonprofits, Administrative...
Education
Cornerstone University 2001 — 2002
Business Administration and Management, General, 4.0
Wilmington College 1998 — 2000
Business Administration and Management, General, 4.0
Amway November 2013 - Present
Amway August 2012 - Present
Priority Health December 2008 - June 2010
Conrad TV, Inc. November 2002 - November 2008
Steelcase, Inc. May 2001 - November 2002
Old Kent Bank July 2000 - May 2001
First USA Bank September 1999 - June 2000
Skills
Microsoft Office, SharePoint, Microsoft CRM, Administrative Work, Recruiting, Building Relationships, Confidentiality, Front Office, Executive..., Nonprofits, Administrative...
Education
Cornerstone University 2001 — 2002
Business Administration and Management, General, 4.0
Wilmington College 1998 — 2000
Business Administration and Management, General, 4.0
Dina Diehm Dina Diehm's FIRST USA BANK Experience June 1999 - March 2001
Job Senior Vice President
Industry Financial Services
Experience
Citi July 2012 - Present
Chase Card Services January 2008 - June 2012
Chase Card Services October 2004 - January 2008
Chase Card Services September 2002 - October 2004
Bank One Card Services March 2001 - September 2002
First USA Bank June 1999 - March 2001
Skills
Product Management, Strategy, Cross-functional Team..., Credit Cards, Direct Marketing, Segmentation, Relationship Management, Market Research, Financial Services, Marketing Strategy, Portfolio Management, Leadership
Education
Cabrini College 1995 — 1999
B.A; B.A, English/Communication; Spanish
Citi July 2012 - Present
Chase Card Services January 2008 - June 2012
Chase Card Services October 2004 - January 2008
Chase Card Services September 2002 - October 2004
Bank One Card Services March 2001 - September 2002
First USA Bank June 1999 - March 2001
Skills
Product Management, Strategy, Cross-functional Team..., Credit Cards, Direct Marketing, Segmentation, Relationship Management, Market Research, Financial Services, Marketing Strategy, Portfolio Management, Leadership
Education
Cabrini College 1995 — 1999
B.A; B.A, English/Communication; Spanish
Pamela DuPree Pamela DuPree's FIRST USA BANK Experience March 1994 - February 1995
Job Banking Professional
Industry Banking
Experience
Bob's Discount Furniture COBAM/KYC Quality Assurance Analyst/Remediation AnalystHSBC BankJuly 2011 - May 2012
HSBC Bank Argentina 2011 - 2012
HSBC Bank September 2010 - June 2011
Sunoco, Inc June 2010 - August 2010
Comcast Cable February 1998 - May 2010
Comcast February 1998 - May 2010
First USA Bank March 1994 - February 1995
Skills
Customer Service, Customer Service..., Customer Retention, Retention Management, Interviews, Hiring Practices, Quality Assurance, Recruiting, Team Leadership, Close Attention to..., Defusing Irate Customers, KYC, Telecommunications, Data Entry, Microsoft Excel, Microsoft Word, Sales, Crisis Intervention, Proofreading, Sales Management, Coaching, Call Centers, Cold Calling, Customer Satisfaction, Due Diligence, Employee Benefits, Financial Risk, Insurance, Leadership, Loans, Marketing Strategy, Negotiation, New Business Development, Operations Management, Outlook, Process Improvement, Research, SDLC, Social Networking, Software Documentation, Strategic Planning, Team Building, Training, Vendor Management, Visio, CRM, Business Analysis, Budgets, Banking, Analysis
Education
University of Phoenix 2009 — 2010
no degree at this time, Business, Management, Marketing, and Related Support Services
Delcastle Technical High School 1982 — 1984
Diploma, Academics
General Studies - Del Castle Technical High School
Diploma, Dental/Business
Bob's Discount Furniture COBAM/KYC Quality Assurance Analyst/Remediation AnalystHSBC BankJuly 2011 - May 2012
HSBC Bank Argentina 2011 - 2012
HSBC Bank September 2010 - June 2011
Sunoco, Inc June 2010 - August 2010
Comcast Cable February 1998 - May 2010
Comcast February 1998 - May 2010
First USA Bank March 1994 - February 1995
Skills
Customer Service, Customer Service..., Customer Retention, Retention Management, Interviews, Hiring Practices, Quality Assurance, Recruiting, Team Leadership, Close Attention to..., Defusing Irate Customers, KYC, Telecommunications, Data Entry, Microsoft Excel, Microsoft Word, Sales, Crisis Intervention, Proofreading, Sales Management, Coaching, Call Centers, Cold Calling, Customer Satisfaction, Due Diligence, Employee Benefits, Financial Risk, Insurance, Leadership, Loans, Marketing Strategy, Negotiation, New Business Development, Operations Management, Outlook, Process Improvement, Research, SDLC, Social Networking, Software Documentation, Strategic Planning, Team Building, Training, Vendor Management, Visio, CRM, Business Analysis, Budgets, Banking, Analysis
Education
University of Phoenix 2009 — 2010
no degree at this time, Business, Management, Marketing, and Related Support Services
Delcastle Technical High School 1982 — 1984
Diploma, Academics
General Studies - Del Castle Technical High School
Diploma, Dental/Business
Michael Cervera Michael Cervera's FIRST USA BANK Experience September 1997 - June 1999
Job Billing Specialist at Harland Clarke
Industry Financial Services
Experience
Harland Clarke June 2012 - Present
Harland Clarke June 2004 - June 2012
Dell Financial Services September 2002 - June 2004
Dell Financial Services July 1999 - September 2002
First USA Bank September 1997 - June 1999
Skills
Accounting, Process Improvement, Financial Reporting, Lotus Notes, Sarbanes-Oxley Act, Access, Analysis, Invoicing, Microsoft Excel, Financial Services, Account Reconciliation, Spanish, SAP, Customer Service, PowerPoint
Education
San Antonio College 2011 — 2015
Associate’s Degree, Business Administration, 4.0 Graduated with Honors
University of Wisconsin-Madison 1992 — 1997
Bachelor of Arts (B.A.), International Relations
Universidad Autónoma de Guadalajara 1996 — 1996
Spanish and US - Mexico Relations, A
Harland Clarke June 2012 - Present
Harland Clarke June 2004 - June 2012
Dell Financial Services September 2002 - June 2004
Dell Financial Services July 1999 - September 2002
First USA Bank September 1997 - June 1999
Skills
Accounting, Process Improvement, Financial Reporting, Lotus Notes, Sarbanes-Oxley Act, Access, Analysis, Invoicing, Microsoft Excel, Financial Services, Account Reconciliation, Spanish, SAP, Customer Service, PowerPoint
Education
San Antonio College 2011 — 2015
Associate’s Degree, Business Administration, 4.0 Graduated with Honors
University of Wisconsin-Madison 1992 — 1997
Bachelor of Arts (B.A.), International Relations
Universidad Autónoma de Guadalajara 1996 — 1996
Spanish and US - Mexico Relations, A
Errin Parker Errin Parker's FIRST USA BANK Experience August 1997 - April 1999
Job Licensed Insurance Agent
Industry Insurance
Experience
State Farm June 2015 - Present
Avery Partners July 2013 - April 2015
Simply Wireless Inc. September 2003 - January 2013
Liberty Mutual Insurance Company April 1999 - September 2003
First USA Bank August 1997 - April 1999
Skills
Property & Casualty..., Insurance, Casualty, Underwriting, Liability, General Insurance, Legal Liability, Umbrella Insurance, Training, Sales, Customer Service, Coaching, Customer Retention, Small Business, Accounts Payable, Long-term Care, Agents, Team Building, Building Relationships, Invoicing, Call Centers, Hiring, Inventory Control, Performance Management, Customer Experience, Mobile Technology, Interviews, Recruiting, Healthcare Management, Events Coordination, Qualifying Candidates, Content Writing, Contract Recruitment, Passive Candidate..., Payroll, Sourcing, Management, Account Management, Executive..., Creative Writing, Stand-up Comedy, Healthcare Information..., Medicare, Healthcare, Hospitals
Education
Seminole State College 1999 — 2001
State Farm June 2015 - Present
Avery Partners July 2013 - April 2015
Simply Wireless Inc. September 2003 - January 2013
Liberty Mutual Insurance Company April 1999 - September 2003
First USA Bank August 1997 - April 1999
Skills
Property & Casualty..., Insurance, Casualty, Underwriting, Liability, General Insurance, Legal Liability, Umbrella Insurance, Training, Sales, Customer Service, Coaching, Customer Retention, Small Business, Accounts Payable, Long-term Care, Agents, Team Building, Building Relationships, Invoicing, Call Centers, Hiring, Inventory Control, Performance Management, Customer Experience, Mobile Technology, Interviews, Recruiting, Healthcare Management, Events Coordination, Qualifying Candidates, Content Writing, Contract Recruitment, Passive Candidate..., Payroll, Sourcing, Management, Account Management, Executive..., Creative Writing, Stand-up Comedy, Healthcare Information..., Medicare, Healthcare, Hospitals
Education
Seminole State College 1999 — 2001
Beatrice Polk Beatrice Polk's FIRST USA BANK Experience January 1993 - January 1997
Job Vice President OFAC Sanctions Corporate Compliance at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase September 2012 - Present
Boy Scouts of America - Del-Mar-Va Council 2003 - 2013
Maternal and Child Health Consortium January 2008 - November 2012
The Episcopal Church of Saints Andrew and Matthew 2006 - 2010
Delaware State University January 2005 - January 2008
Christina School District 2001 - 2005
Neighborhood House, Inc January 1999 - January 2001
First USA Bank January 1993 - January 1997
First USA/Bank One 1987 - 1995
First USA Bank January 1989 - January 1993
Skills
Non-profits, Grant Writing, Teaching, Fundraising, Public Speaking, Strategic Planning, Budgets, Event Planning, Project Management, Capital Projects, Performance Management, Payroll and Benefits..., Training, System Administration, Policy, Payroll, Nonprofits, Management, Higher Education, Financial Analysis, Community Development, Community Outreach, Leadership
Education
Bryn Mawr College 2012 — 2012
Certificate Program, Nonprofit Executive Leadership Institute
Wilmington University 2002 — 2004
Master of, Education
State University of New York College
Bachelor, Science Economics
Widener University
Master, Science Accounting
JPMorgan Chase September 2012 - Present
Boy Scouts of America - Del-Mar-Va Council 2003 - 2013
Maternal and Child Health Consortium January 2008 - November 2012
The Episcopal Church of Saints Andrew and Matthew 2006 - 2010
Delaware State University January 2005 - January 2008
Christina School District 2001 - 2005
Neighborhood House, Inc January 1999 - January 2001
First USA Bank January 1993 - January 1997
First USA/Bank One 1987 - 1995
First USA Bank January 1989 - January 1993
Skills
Non-profits, Grant Writing, Teaching, Fundraising, Public Speaking, Strategic Planning, Budgets, Event Planning, Project Management, Capital Projects, Performance Management, Payroll and Benefits..., Training, System Administration, Policy, Payroll, Nonprofits, Management, Higher Education, Financial Analysis, Community Development, Community Outreach, Leadership
Education
Bryn Mawr College 2012 — 2012
Certificate Program, Nonprofit Executive Leadership Institute
Wilmington University 2002 — 2004
Master of, Education
State University of New York College
Bachelor, Science Economics
Widener University
Master, Science Accounting
Patrick McGuckin Patrick McGuckin's FIRST USA BANK Experience 1996 - 1999
Job Senior Vice President Marketing at Citi
Industry Banking
Experience
Citi September 2014 - Present
Barclaycard September 2010 - September 2014
The Voyance Group 2010 - 2010
Digital Matrix Systems November 2009 - December 2009
JPMC 1996 - September 2009
Bank One Corporation 1999 - 2004
First USA Bank 1996 - 1999
Skills
Change Management, Portfolio Management, Management, Credit Risk, Vendor Management, Banking, Strategy, Credit Cards, Risk Management, Analysis, SAS, Credit, Financial Services, Leadership, Financial Risk, Contract Negotiation, Strategic Leadership, Relationship Management, Team Leadership
Education
University of Delaware 1989 — 1993
BA, Geography & Computer Science
Caravel Academy 1984 — 1988
Citi September 2014 - Present
Barclaycard September 2010 - September 2014
The Voyance Group 2010 - 2010
Digital Matrix Systems November 2009 - December 2009
JPMC 1996 - September 2009
Bank One Corporation 1999 - 2004
First USA Bank 1996 - 1999
Skills
Change Management, Portfolio Management, Management, Credit Risk, Vendor Management, Banking, Strategy, Credit Cards, Risk Management, Analysis, SAS, Credit, Financial Services, Leadership, Financial Risk, Contract Negotiation, Strategic Leadership, Relationship Management, Team Leadership
Education
University of Delaware 1989 — 1993
BA, Geography & Computer Science
Caravel Academy 1984 — 1988
Jeff Draht Jeff Draht's FIRST USA BANK Experience August 1999 - March 2000
Job Unix Security and Operating Systems Administrator at Federal Government Contractor
Industry Information Technology and Services
Experience
Federal Contractor (DISA) January 2013 - Present
PA State System of Higher Education September 2005 - December 2012
PA State DPW, Contractor TekSystems June 2003 - September 2005
Internal Revenue Service, SUN-PS April 2000 - December 2002
General Services Administration, GSA, SUN-PS January 2002 - April 2002
First USA Bank August 1999 - March 2000
AMP Incorporated January 1989 - August 1999
U.S. Coast Guard January 1984 - December 1988
Skills
Storage Area Networks, Solaris, Disaster Recovery, Data Center, Servers, Sun, Operating Systems, Virtualization, High Availability, Brocade, Storage, NetApp, VMware ESX, Red Hat Linux, Jumpstart, Kickstart, Linux KVM, Hitachi Storage, Brocade Fibre Switches, Thin Provisioning, Troubleshooting
Education
Harrisburg Area Community College 2008 — 2012
Computer Security Transfer Student, Internet Technology, Computer Security
Luzerne County Community College
General Studies
Federal Contractor (DISA) January 2013 - Present
PA State System of Higher Education September 2005 - December 2012
PA State DPW, Contractor TekSystems June 2003 - September 2005
Internal Revenue Service, SUN-PS April 2000 - December 2002
General Services Administration, GSA, SUN-PS January 2002 - April 2002
First USA Bank August 1999 - March 2000
AMP Incorporated January 1989 - August 1999
U.S. Coast Guard January 1984 - December 1988
Skills
Storage Area Networks, Solaris, Disaster Recovery, Data Center, Servers, Sun, Operating Systems, Virtualization, High Availability, Brocade, Storage, NetApp, VMware ESX, Red Hat Linux, Jumpstart, Kickstart, Linux KVM, Hitachi Storage, Brocade Fibre Switches, Thin Provisioning, Troubleshooting
Education
Harrisburg Area Community College 2008 — 2012
Computer Security Transfer Student, Internet Technology, Computer Security
Luzerne County Community College
General Studies
Armagan Ozdinc, MS, PMP Armagan Ozdinc, MS, PMP's FIRST USA BANK Experience 1997 - 1999
Job Senior Program Manager at Siemens Healthcare Diagnostics
Industry Medical Devices
Experience
Siemens Healthcare Diagnostics (DX), Center of PLM Excellence (formerly PMO) 2012 - Present
Siemens Healthcare Customer Solutions, Health Services (HS) 2007 - 2012
Siemens Healthcare Customer Solutions, Health Services (HS) 2001 - 2007
Siemens Healthcare Customer Solutions, Health Services (HS) (formerly Shared Medical Systems) 1999 - 2001
First USA Bank 1997 - 1999
Lockheed Martin (formerly Loral and Unisys Defense Systems) 1995 - 1997
Lockheed Martin (formerly Unisys Defense Systems) 1987 - 1995
Skills
Project Management, Agile Project Management, Scrum, Primavera, Version One, Quality Management, Certified Software..., CMMI, Six Sigma, Kaizen, Quality Auditing, ISO 9001:2000, ISO 13485, 21 CFR Part 820, 21 CFR Part 11, Process Management, Process Improvement, Product Lifecycle..., Software Development, Waterfall Methodologies, Agile Methodologies, RUP, Object Oriented Modeling, UML, Rational Rose..., Java, Relational Data Modeling, SQL, Requirements Management, CaliberRM, Quality Assurance, Quality Center, Defect Tracking, ClearQuest, Mantis, Expert Systems, PMP
Education
University of Wisconsin-Milwaukee
M.S., Management Information Systems
Hacettepe Üniversitesi
B.A., Economics, Summa cum laude
Siemens Healthcare Diagnostics (DX), Center of PLM Excellence (formerly PMO) 2012 - Present
Siemens Healthcare Customer Solutions, Health Services (HS) 2007 - 2012
Siemens Healthcare Customer Solutions, Health Services (HS) 2001 - 2007
Siemens Healthcare Customer Solutions, Health Services (HS) (formerly Shared Medical Systems) 1999 - 2001
First USA Bank 1997 - 1999
Lockheed Martin (formerly Loral and Unisys Defense Systems) 1995 - 1997
Lockheed Martin (formerly Unisys Defense Systems) 1987 - 1995
Skills
Project Management, Agile Project Management, Scrum, Primavera, Version One, Quality Management, Certified Software..., CMMI, Six Sigma, Kaizen, Quality Auditing, ISO 9001:2000, ISO 13485, 21 CFR Part 820, 21 CFR Part 11, Process Management, Process Improvement, Product Lifecycle..., Software Development, Waterfall Methodologies, Agile Methodologies, RUP, Object Oriented Modeling, UML, Rational Rose..., Java, Relational Data Modeling, SQL, Requirements Management, CaliberRM, Quality Assurance, Quality Center, Defect Tracking, ClearQuest, Mantis, Expert Systems, PMP
Education
University of Wisconsin-Milwaukee
M.S., Management Information Systems
Hacettepe Üniversitesi
B.A., Economics, Summa cum laude
Kurt Foster's FIRST USA BANK Experience January 1999 - January 2000
Job Student at Keller Graduate School of Management of DeVry University
Industry Banking
Experience
Primerica May 2002 - January 2006
Progressive Communications Int'l March 2000 - August 2005
First USA Bank January 1999 - January 2000
Modell's Sporting Goods January 1995 - January 1999
Skills
Customer Service, Financial Planning, Financial Analysis, Excel, PowerPoint, Microsoft project 2010, Microsoft Office 2007, Spanish, Microsoft Excel
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Master of Business Administration (MBA), Project Management
State University of NY 1997 — 1999
Bachelor, Business Management
Suffolk Community College 1994 — 1997
Associate, Applied Science
Primerica May 2002 - January 2006
Progressive Communications Int'l March 2000 - August 2005
First USA Bank January 1999 - January 2000
Modell's Sporting Goods January 1995 - January 1999
Skills
Customer Service, Financial Planning, Financial Analysis, Excel, PowerPoint, Microsoft project 2010, Microsoft Office 2007, Spanish, Microsoft Excel
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Master of Business Administration (MBA), Project Management
State University of NY 1997 — 1999
Bachelor, Business Management
Suffolk Community College 1994 — 1997
Associate, Applied Science
Lauren Sommers, SHRM-CP Lauren Sommers, SHRM-CP's FIRST USA BANK Experience March 1999 - July 2000
Job Human Resources Manager at Signature Consulting Group
Industry Information Technology and Services
Experience
Signature Consulting Group February 2015 - Present
Signature Consulting Group August 2012 - February 2015
CWCapital Asset Management May 2009 - August 2012
Geiger June 2007 - September 2008
First American Flood Data Services August 2004 - August 2008
First American Flood Data Services July 2000 - August 2004
First USA Bank March 1999 - July 2000
First USA Bank November 1993 - March 1999
Skills
Event Management, Budgets, Marketing Communications, Event Planning, Account Management, Social Media, Marketing, Marketing Strategy, Corporate Communications, Training, Management, Strategy, Public Speaking, New Business Development, Program Management, Project Management, Project Planning, Customer Service, Copywriting, Recruiting, Human Resources, Microsoft Excel
Education
The University of Texas at Austin 1996 — 1999
Bachelor of Journalism, Concentration in Public Relations
Signature Consulting Group February 2015 - Present
Signature Consulting Group August 2012 - February 2015
CWCapital Asset Management May 2009 - August 2012
Geiger June 2007 - September 2008
First American Flood Data Services August 2004 - August 2008
First American Flood Data Services July 2000 - August 2004
First USA Bank March 1999 - July 2000
First USA Bank November 1993 - March 1999
Skills
Event Management, Budgets, Marketing Communications, Event Planning, Account Management, Social Media, Marketing, Marketing Strategy, Corporate Communications, Training, Management, Strategy, Public Speaking, New Business Development, Program Management, Project Management, Project Planning, Customer Service, Copywriting, Recruiting, Human Resources, Microsoft Excel
Education
The University of Texas at Austin 1996 — 1999
Bachelor of Journalism, Concentration in Public Relations
Brian Daley Brian Daley's FIRST USA BANK Experience May 1999 - May 2001
Job Banker
Industry Financial Services
Experience
Whiteland Police Departmennt January 2015 - Present
PNC February 2010 - Present
Indiana State Fair Grounds 2002 - Present
Town Of Edinburgh Indiana August 2013 - June 2014
Carmel Financial March 2006 - January 2010
NCO November 2004 - May 2005
Fifth Third Bank August 2002 - July 2004
Teleservices Direct May 2001 - August 2002
First Usa Bank May 1999 - May 2001
Bank One / First USA Bank January 1996 - May 1999
Skills
Loans, Credit, Credit Analysis, Portfolio Management, Credit Risk, Banking, Credit Cards, Call Centers, Process Improvement, Relationship Management, Commercial Lending, Retail Banking, Fraud, Lines Of Credit, Financial Risk, Risk Management, Financial Analysis, Loss Mitigation, Underwriting, Commercial Banking, Mortgage Lending, Finance, Consumer Lending, Financial Services, Mortgage Banking, Cash Management, Small Business Lending, Loan Servicing, Call
Education
Farmingdale State University of New York 1991 — 1993
Completed the Indiana Law Enforcement 40 Hour Pre - Basic Course
Walt Whitman HS
Whiteland Police Departmennt January 2015 - Present
PNC February 2010 - Present
Indiana State Fair Grounds 2002 - Present
Town Of Edinburgh Indiana August 2013 - June 2014
Carmel Financial March 2006 - January 2010
NCO November 2004 - May 2005
Fifth Third Bank August 2002 - July 2004
Teleservices Direct May 2001 - August 2002
First Usa Bank May 1999 - May 2001
Bank One / First USA Bank January 1996 - May 1999
Skills
Loans, Credit, Credit Analysis, Portfolio Management, Credit Risk, Banking, Credit Cards, Call Centers, Process Improvement, Relationship Management, Commercial Lending, Retail Banking, Fraud, Lines Of Credit, Financial Risk, Risk Management, Financial Analysis, Loss Mitigation, Underwriting, Commercial Banking, Mortgage Lending, Finance, Consumer Lending, Financial Services, Mortgage Banking, Cash Management, Small Business Lending, Loan Servicing, Call
Education
Farmingdale State University of New York 1991 — 1993
Completed the Indiana Law Enforcement 40 Hour Pre - Basic Course
Walt Whitman HS
Alex Kriukov Alex Kriukov's FIRST USA BANK Experience December 1997 - July 1999
Job Statistics Manager at Baxter Healthcare
Industry Pharmaceuticals
Experience
Baxter Healthcare November 2012 - Present
Baxter January 2005 - Present
Baxter International 2005 - Present
Pfizer 2005 - 2005
TAP Pharmaceuticals May 2003 - September 2004
Kendle International January 2002 - May 2003
Procter and Gamble August 1999 - December 2001
FIRST USA BANK December 1997 - July 1999
Kendle International 1991 - 1993
Skills
SAS, Clinical Trials, Statistics, Pharmaceuticals, Validation, Analysis, Clinical, PowerPoint, CRO, Biostatistics, Pharmaceutical Industry, Clinical Research, GCP, Clinical Study Design, Clinical Data Management, EDC, Data Management, SAS programming, CDISC, Statistical Programming, Data Analysis, Oracle Clinical, Oncology, Survival Analysis, Medical Writing, 21 CFR Part 11, Statistical Modeling, Clinical Development, ICH-GCP, Regulatory Submissions, SAS Programming
Education
Queen's University 1996 — 2002
MS, Statistics
University of Toronto 1989 — 1995
B.Sc, Statistics, Economics
Baxter Healthcare November 2012 - Present
Baxter January 2005 - Present
Baxter International 2005 - Present
Pfizer 2005 - 2005
TAP Pharmaceuticals May 2003 - September 2004
Kendle International January 2002 - May 2003
Procter and Gamble August 1999 - December 2001
FIRST USA BANK December 1997 - July 1999
Kendle International 1991 - 1993
Skills
SAS, Clinical Trials, Statistics, Pharmaceuticals, Validation, Analysis, Clinical, PowerPoint, CRO, Biostatistics, Pharmaceutical Industry, Clinical Research, GCP, Clinical Study Design, Clinical Data Management, EDC, Data Management, SAS programming, CDISC, Statistical Programming, Data Analysis, Oracle Clinical, Oncology, Survival Analysis, Medical Writing, 21 CFR Part 11, Statistical Modeling, Clinical Development, ICH-GCP, Regulatory Submissions, SAS Programming
Education
Queen's University 1996 — 2002
MS, Statistics
University of Toronto 1989 — 1995
B.Sc, Statistics, Economics
Bill Vigna, PMP Bill Vigna, PMP's FIRST USA BANK Experience 1997 - 1999
Job Solution Facilitator at Eastport Analytics
Industry Information Technology and Services
Experience
Eastport Analytics July 2015 - Present
Adobe Systems Incorporated October 2011 - July 2015
Adobe Systems June 2010 - October 2011
MicroLink LLC June 2008 - June 2010
AT&T Government Solutions August 2007 - June 2008
Eastport Analytics January 2001 - August 2007
DoJ Task Force 2001 - 2007
Dupont Pharmaceuticals 1999 - 2001
First USA Bank 1997 - 1999
Securicor Telesciences 1995 - 1997
Skills
PMP, Cross-functional Team..., CRM, Program Management, Business Analysis, Project Management, SharePoint, Process Improvement, SaaS, Business Intelligence, Business Process..., Software Development, Software Project..., Strategic Planning, SDLC, Requirements Analysis, Salesforce.com, Integration, Agile Methodologies, Team Leadership, Management, Software Documentation, Strategy, Professional Services, Project Planning, Business Development, Analytics, Leadership, Enterprise Software, IT Strategy, PMO, Training, Vendor Management, Consulting
Education
Indiana University of Pennsylvania 1987 — 1991
BS, Communications Media
Leechburg Area High School.
Eastport Analytics July 2015 - Present
Adobe Systems Incorporated October 2011 - July 2015
Adobe Systems June 2010 - October 2011
MicroLink LLC June 2008 - June 2010
AT&T Government Solutions August 2007 - June 2008
Eastport Analytics January 2001 - August 2007
DoJ Task Force 2001 - 2007
Dupont Pharmaceuticals 1999 - 2001
First USA Bank 1997 - 1999
Securicor Telesciences 1995 - 1997
Skills
PMP, Cross-functional Team..., CRM, Program Management, Business Analysis, Project Management, SharePoint, Process Improvement, SaaS, Business Intelligence, Business Process..., Software Development, Software Project..., Strategic Planning, SDLC, Requirements Analysis, Salesforce.com, Integration, Agile Methodologies, Team Leadership, Management, Software Documentation, Strategy, Professional Services, Project Planning, Business Development, Analytics, Leadership, Enterprise Software, IT Strategy, PMO, Training, Vendor Management, Consulting
Education
Indiana University of Pennsylvania 1987 — 1991
BS, Communications Media
Leechburg Area High School.
Chad Beck Chad Beck's FIRST USA BANK Experience October 1999 - April 2002
Job
Industry Information Technology and Services
Experience
Allstate January 2010 - Present
JP Morgan Chase May 2005 - August 2009
JP Morgan Chase May 2002 - March 2005
First USA Bank October 1999 - April 2002
Education
National Louis University 2009 — 2010
Bachelors in Applied Behavioral Sciences, Science
Elgin Community College 1998 — 2001
A.A.S., Applied Sciences, I.T.
Drake University 1991 — 1992
Graphic Design
Allstate January 2010 - Present
JP Morgan Chase May 2005 - August 2009
JP Morgan Chase May 2002 - March 2005
First USA Bank October 1999 - April 2002
Education
National Louis University 2009 — 2010
Bachelors in Applied Behavioral Sciences, Science
Elgin Community College 1998 — 2001
A.A.S., Applied Sciences, I.T.
Drake University 1991 — 1992
Graphic Design
Bev Zimmermann Bev Zimmermann's FIRST USA BANK Experience October 1996 - October 1997
Job Program Manager at City of Wilmington
Industry Government Administration
Experience
City of Wilmington January 2001 - Present
TransManagement, Inc. November 1997 - December 2000
First USA Bank October 1996 - October 1997
Wilmingon Economic Development Corporation August 1992 - September 1996
Ocean Pacific Sunwear November 1980 - June 1988
Education
University of Delaware 1974 — 1978
Bachelor of Science, Textiles & Clothing/Business Administration
Alexis I. duPont High School 1970 — 1974
City of Wilmington January 2001 - Present
TransManagement, Inc. November 1997 - December 2000
First USA Bank October 1996 - October 1997
Wilmingon Economic Development Corporation August 1992 - September 1996
Ocean Pacific Sunwear November 1980 - June 1988
Education
University of Delaware 1974 — 1978
Bachelor of Science, Textiles & Clothing/Business Administration
Alexis I. duPont High School 1970 — 1974
Katrice Galloway Katrice Galloway's FIRST USA BANK Experience June 1998 - August 2000
Job Customer Relations Specialist at Royal Bahama Cruiseline
Industry Marketing and Advertising
Experience
Royal Bahama Cruiseline June 2014 - Present
Live Ops November 2009 - Present
Goldenchild Productions November 2009 - Present
FoleyAgency 2009 - Present
Tropical Manson Suites November 2000 - June 2003
First USA Bank June 1998 - August 2000
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, English, Marketing, PowerPoint, Call Centers, Outlook, Customer Service, Research, Public Speaking, Windows, Social Media, Photoshop, Event Planning, Editing, HTML, Teaching, Budgets, Entertainment, Social Networking, Public Relations, Sales, Management
Education
Rollins College 1998 — 2000
BS in Broadcast Journalism, MBA specializing in Marketing
Florida Agricultural and Mechanical University 1992 — 1996
Bachelor of Science (B.S.), Broadcast Journalism
Oviedo High School 1990 — 1992
Royal Bahama Cruiseline June 2014 - Present
Live Ops November 2009 - Present
Goldenchild Productions November 2009 - Present
FoleyAgency 2009 - Present
Tropical Manson Suites November 2000 - June 2003
First USA Bank June 1998 - August 2000
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, English, Marketing, PowerPoint, Call Centers, Outlook, Customer Service, Research, Public Speaking, Windows, Social Media, Photoshop, Event Planning, Editing, HTML, Teaching, Budgets, Entertainment, Social Networking, Public Relations, Sales, Management
Education
Rollins College 1998 — 2000
BS in Broadcast Journalism, MBA specializing in Marketing
Florida Agricultural and Mechanical University 1992 — 1996
Bachelor of Science (B.S.), Broadcast Journalism
Oviedo High School 1990 — 1992
william wortman's FIRST USA BANK Experience January 1995 - January 1997
Job operations
Industry Entertainment
Experience
alz April 1997 - Present
DWMR January 2006 - January 2012
Lawton Public Schools January 2005 - January 2006
Dollar Tree Stores, Inc January 2003 - January 2004
Huffy Services January 1999 - January 2003
First USA Bank January 1995 - January 1997
Transactive Corporation January 1993 - January 1995
Skills
Coaching, Public Relations
Education
Cameron University
Eisenhower High School 1991 — 1991
H.S. Diploma, Recognition
alz April 1997 - Present
DWMR January 2006 - January 2012
Lawton Public Schools January 2005 - January 2006
Dollar Tree Stores, Inc January 2003 - January 2004
Huffy Services January 1999 - January 2003
First USA Bank January 1995 - January 1997
Transactive Corporation January 1993 - January 1995
Skills
Coaching, Public Relations
Education
Cameron University
Eisenhower High School 1991 — 1991
H.S. Diploma, Recognition
Christy Clarke Christy Clarke's FIRST USA BANK Experience February 1998 - June 2000
Job Seeking Employment as a Paralegal
Industry Law Enforcement
Experience
City of Scottsdale January 2013 - April 2013
City of Tempe, Police Department June 2000 - January 2013
First USA Bank February 1998 - June 2000
Skills
Police, Enforcement, Homeland Security, Criminal Justice, Public Administration, Weapons of Mass..., Emergency Management, Public Safety, Preparedness, First Responder, Emergency Services, Disaster Response, Crisis Management, Physical Security, Investigation, NIMS, Government
Education
Rio Salado College 2011 — 2012
AAS Paralegal Studies, Paralegal
Chandler/Gilbert Community College 2004 — 2010
AA General Studies
City of Scottsdale January 2013 - April 2013
City of Tempe, Police Department June 2000 - January 2013
First USA Bank February 1998 - June 2000
Skills
Police, Enforcement, Homeland Security, Criminal Justice, Public Administration, Weapons of Mass..., Emergency Management, Public Safety, Preparedness, First Responder, Emergency Services, Disaster Response, Crisis Management, Physical Security, Investigation, NIMS, Government
Education
Rio Salado College 2011 — 2012
AAS Paralegal Studies, Paralegal
Chandler/Gilbert Community College 2004 — 2010
AA General Studies
JAMIE CUNNINGHAM-KNUDSEN JAMIE CUNNINGHAM-KNUDSEN's FIRST USA BANK Experience October 1998 - May 2002
Job SUPERVISOR at TSYS Managed Services
Industry Financial Services
Experience
Tsys Acquiring Services May 2002 - Present
First USA Bank October 1998 - May 2002
Skills
Business Process..., Strategic Planning, Continuous Improvement, CRM, Leadership, Product Management, Project Management, Process Improvement, Call Centers, Financial Analysis, Program Management
Education
Aveta Business Institute 2011 — 2011
Six Sigma Black Belt Certification
University of Phoenix 2009 — 2011
Master of Science, Business Psychology
University of Phoenix
Master of Business Administration, Public Admin
Tsys Acquiring Services May 2002 - Present
First USA Bank October 1998 - May 2002
Skills
Business Process..., Strategic Planning, Continuous Improvement, CRM, Leadership, Product Management, Project Management, Process Improvement, Call Centers, Financial Analysis, Program Management
Education
Aveta Business Institute 2011 — 2011
Six Sigma Black Belt Certification
University of Phoenix 2009 — 2011
Master of Science, Business Psychology
University of Phoenix
Master of Business Administration, Public Admin
Patricia Fernandez Patricia Fernandez's FIRST USA BANK Experience March 1999 - December 1999
Job Investment Banking Professional
Industry Investment Banking
Experience
World Service Cargo December 2010 - Present
World Service Cargo 2010 - 2010
Minacs Worldwide November 2007 - June 2009
Smart Training Society / World Languages Connections/ Cambridge Inst March 2000 - June 2007
First USA Bank March 1999 - December 1999
Education
Goldey-Beacom College 1996 — 1998
BSc Degree, International Business Management
Miami Dade College
A.A, Business Administration
Canadian Securities Institute
Exams that allow Licensing with IIROC
World Service Cargo December 2010 - Present
World Service Cargo 2010 - 2010
Minacs Worldwide November 2007 - June 2009
Smart Training Society / World Languages Connections/ Cambridge Inst March 2000 - June 2007
First USA Bank March 1999 - December 1999
Education
Goldey-Beacom College 1996 — 1998
BSc Degree, International Business Management
Miami Dade College
A.A, Business Administration
Canadian Securities Institute
Exams that allow Licensing with IIROC
Chris Vukelich Chris Vukelich's FIRST USA BANK Experience 1995 - 2000
Job Vice President Supplier Relations at Egencia
Industry Leisure, Travel & Tourism
Experience
Egencia May 2011 - Present
eNett International December 2009 - May 2011
Fitzroy Associates May 2009 - December 2009
OpenSkies Airlines August 2007 - April 2009
Travelport January 2005 - March 2007
Hilton International February 2003 - December 2004
British Airways April 2000 - January 2003
First USA Bank 1995 - 2000
Skills
E-commerce, CRM, Management, Travel Management, B2B, Leadership, Marketing Strategy, Sales, Airlines, Integrated Marketing, Hotels, Travel Technology, P&L Management, Direct Sales, Call Centers
Education
Duquesne University 1973 — 1977
Egencia May 2011 - Present
eNett International December 2009 - May 2011
Fitzroy Associates May 2009 - December 2009
OpenSkies Airlines August 2007 - April 2009
Travelport January 2005 - March 2007
Hilton International February 2003 - December 2004
British Airways April 2000 - January 2003
First USA Bank 1995 - 2000
Skills
E-commerce, CRM, Management, Travel Management, B2B, Leadership, Marketing Strategy, Sales, Airlines, Integrated Marketing, Hotels, Travel Technology, P&L Management, Direct Sales, Call Centers
Education
Duquesne University 1973 — 1977
Jeremy Filliben Jeremy Filliben's FIRST USA BANK Experience November 1998 - October 1999
Job Network Architect / Instructor
Industry Computer Networking
Experience
Pristine Packets April 2007 - Present
CyberCore Technologies January 2010 - Present
Genworth Financial June 2011 - Present
Getco LLC January 2011 - June 2011
Genworth Financial August 2004 - January 2011
CCBOOTCAMP February 2010 - December 2010
General Electric April 2001 - August 2004
Netigy Corporation October 1999 - September 2001
First USA Bank November 1998 - October 1999
RPM Consulting September 1998 - October 1999
Skills
Spin-offs, Network Design, Network Security, Data Center, WAN, VPN, OSPF, Routing, Cisco, MPLS, Routers, Cisco Technologies, Teaching, CCIE, CCDE, Agile Project Management, Cisco Certified, BGP, Network Engineering, Switches, Cisco IOS, Cisco Routers, EIGRP, TCP/IP, CISSP, DHCP, LAN-WAN, Load Balancing, Catalyst Switches, Disaster Recovery, ASA, Cisco Nexus, Networking, IPv6, IPSec, Routing Protocols, QoS, Network Architecture, Security, DNS, IP, Virtualization, Firewalls, Network Administration
Education
University of Delaware 1994 — 1998
Bachelor of Science
Pristine Packets April 2007 - Present
CyberCore Technologies January 2010 - Present
Genworth Financial June 2011 - Present
Getco LLC January 2011 - June 2011
Genworth Financial August 2004 - January 2011
CCBOOTCAMP February 2010 - December 2010
General Electric April 2001 - August 2004
Netigy Corporation October 1999 - September 2001
First USA Bank November 1998 - October 1999
RPM Consulting September 1998 - October 1999
Skills
Spin-offs, Network Design, Network Security, Data Center, WAN, VPN, OSPF, Routing, Cisco, MPLS, Routers, Cisco Technologies, Teaching, CCIE, CCDE, Agile Project Management, Cisco Certified, BGP, Network Engineering, Switches, Cisco IOS, Cisco Routers, EIGRP, TCP/IP, CISSP, DHCP, LAN-WAN, Load Balancing, Catalyst Switches, Disaster Recovery, ASA, Cisco Nexus, Networking, IPv6, IPSec, Routing Protocols, QoS, Network Architecture, Security, DNS, IP, Virtualization, Firewalls, Network Administration
Education
University of Delaware 1994 — 1998
Bachelor of Science
Viorel Tulica Viorel Tulica's FIRST USA BANK Experience 1997 - 1998
Job Senior Developer at Express Scripts
Industry Information Technology and Services
Experience
Express Scripts December 2012 - November 2014
Unified Grocers September 2011 - September 2012
State of Rhode Island 2005 - 2011
RAM Technologies 2004 - 2005
JP Morgan Chase 2000 - 2004
adidas 1998 - 2000
First USA Bank 1997 - 1998
Skills
COBOL, Visio, SQL, Fileaid, VSAM, Endeavor, CICS, JCL, MVS, DB2, Easytrieve, IMS DB/DC, QMF, Syncsort, Unix, Databases, AIX, Java, Software Documentation, Software Development, SDLC, Perl, Mainframe, IBM Mainframe, Testing, Stored Procedures, Microsoft SQL Server
Education
Slippery Rock University of Pennsylvania 1989 — 1991
Economics
Colorado College 1985 — 1988
Liberal Arts
Express Scripts December 2012 - November 2014
Unified Grocers September 2011 - September 2012
State of Rhode Island 2005 - 2011
RAM Technologies 2004 - 2005
JP Morgan Chase 2000 - 2004
adidas 1998 - 2000
First USA Bank 1997 - 1998
Skills
COBOL, Visio, SQL, Fileaid, VSAM, Endeavor, CICS, JCL, MVS, DB2, Easytrieve, IMS DB/DC, QMF, Syncsort, Unix, Databases, AIX, Java, Software Documentation, Software Development, SDLC, Perl, Mainframe, IBM Mainframe, Testing, Stored Procedures, Microsoft SQL Server
Education
Slippery Rock University of Pennsylvania 1989 — 1991
Economics
Colorado College 1985 — 1988
Liberal Arts
Marihas Muehl Marihas Muehl's FIRST USA BANK Experience February 2000 - March 2001
Job Professional Event Coordinator / Brand Partner
Industry Cosmetics
Experience
Nerium International July 2012 - Present
GoldMax USA March 2009 - July 2012
Holistic Wealth Management Group September 2008 - August 2009
Guaranteed Rate February 2008 - August 2008
Impac Lending Group October 2005 - August 2007
Impac Lending Group October 2005 - August 2007
GN Mortgage March 2001 - October 2005
First USA Bank February 2000 - March 2001
Skills
Strategic Planning, Customer Satisfaction, Sales Operations, New Business Development, Project Planning, Management, Problem Solving, Sales, Customer Service, Marketing, Account Management, Analysis, Operations Management, Microsoft Word, Training, Retail, Public Relations, Team Building, Strategy, Time Management
Education
Roosevelt University, College of Professional Studies 2001 — 2003
B.A, Finance 2003
College of DuPage 1999 — 2001
Associates, Arts
College of DuPage 1999 — 2001
Associates, Arts
College of DuPage 1999 — 2001
Associates, Arts
Nerium International July 2012 - Present
GoldMax USA March 2009 - July 2012
Holistic Wealth Management Group September 2008 - August 2009
Guaranteed Rate February 2008 - August 2008
Impac Lending Group October 2005 - August 2007
Impac Lending Group October 2005 - August 2007
GN Mortgage March 2001 - October 2005
First USA Bank February 2000 - March 2001
Skills
Strategic Planning, Customer Satisfaction, Sales Operations, New Business Development, Project Planning, Management, Problem Solving, Sales, Customer Service, Marketing, Account Management, Analysis, Operations Management, Microsoft Word, Training, Retail, Public Relations, Team Building, Strategy, Time Management
Education
Roosevelt University, College of Professional Studies 2001 — 2003
B.A, Finance 2003
College of DuPage 1999 — 2001
Associates, Arts
College of DuPage 1999 — 2001
Associates, Arts
College of DuPage 1999 — 2001
Associates, Arts
Phil Thomas Di Giulio Phil Thomas Di Giulio's FIRST USA BANK Experience August 1999 - September 1999
Job Product Management
Industry Online Media
Experience
The Product Council August 2013 - Present
Tremor Video August 2013 - July 2015
WellcomeMat.com January 2006 - July 2013
Future of Local Media 2008 - 2010
New York Television Festival 2005 - 2008
Razorfish 2003 - 2004
Razorfish November 2002 - June 2003
Digitas Health April 2000 - October 2002
GSI Commerce October 1999 - April 2000
First USA Bank August 1999 - September 1999
Skills
Social Media Marketing, User Experience, Product Management, Content Strategy, Online Marketing, Digital Media, Creative Direction, Web Video, New Media, Video Production, Social Media, Video, Start-ups, Mobile Devices, Mobile Applications, Blogging, Advertising, Online Advertising, Digital Marketing, Entrepreneurship, User-centered Design, Public Speaking, Interaction Design, Strategy, Video Editing, Digital Strategy, Social Networking, Web Design, SEO, Publishing, Web Marketing, User Experience Design, User Interface Design, Photoshop, Television, Usability, Google Analytics, CMS, SaaS, Interactive Advertising, Web Analytics, SEM, Interactive Marketing, E-commerce, Branding & Identity, Brand Development, Marketing Strategy
Education
Penn State University 1994 — 1998
Bachelor of Arts (B.A.), Communication and Media Studies
The Product Council August 2013 - Present
Tremor Video August 2013 - July 2015
WellcomeMat.com January 2006 - July 2013
Future of Local Media 2008 - 2010
New York Television Festival 2005 - 2008
Razorfish 2003 - 2004
Razorfish November 2002 - June 2003
Digitas Health April 2000 - October 2002
GSI Commerce October 1999 - April 2000
First USA Bank August 1999 - September 1999
Skills
Social Media Marketing, User Experience, Product Management, Content Strategy, Online Marketing, Digital Media, Creative Direction, Web Video, New Media, Video Production, Social Media, Video, Start-ups, Mobile Devices, Mobile Applications, Blogging, Advertising, Online Advertising, Digital Marketing, Entrepreneurship, User-centered Design, Public Speaking, Interaction Design, Strategy, Video Editing, Digital Strategy, Social Networking, Web Design, SEO, Publishing, Web Marketing, User Experience Design, User Interface Design, Photoshop, Television, Usability, Google Analytics, CMS, SaaS, Interactive Advertising, Web Analytics, SEM, Interactive Marketing, E-commerce, Branding & Identity, Brand Development, Marketing Strategy
Education
Penn State University 1994 — 1998
Bachelor of Arts (B.A.), Communication and Media Studies
Patricia Tanner, MPA, MAHRM Patricia Tanner, MPA, MAHRM's FIRST USA BANK Experience February 1996 - May 2000
Job Leading Edge Solutions, LLC
Industry Financial Services
Experience
Multhai International Realty July 2015 - Present
Leading Edge Solutions, LLC January 2011 - Present
United Apartment Group November 2007 - January 2011
Property Asset Management June 2001 - November 2007
AMICO May 2000 - June 2001
First USA Bank February 1996 - May 2000
Skills
Leases, Management, Call Centers, Leadership, Human Resources, Property Management, Customer Service, Yardi, Real Estate, Property, Apartments, Rentals, Disposition, Selling, Real Estate Transactions, Contract Negotiation, Real Estate Economics, Sales
Education
Troy University 2010 — 2012
Masters of Public Administration, public affairs, public policy, public administration, and public management
Webster University 2007 — 2009
Master of Arts in Human Resources, Human Resources
University of Central Florida 1993 — 1996
Bachelor of Science in Business Administration, Business Management, Business Finance, Human Resources
Multhai International Realty July 2015 - Present
Leading Edge Solutions, LLC January 2011 - Present
United Apartment Group November 2007 - January 2011
Property Asset Management June 2001 - November 2007
AMICO May 2000 - June 2001
First USA Bank February 1996 - May 2000
Skills
Leases, Management, Call Centers, Leadership, Human Resources, Property Management, Customer Service, Yardi, Real Estate, Property, Apartments, Rentals, Disposition, Selling, Real Estate Transactions, Contract Negotiation, Real Estate Economics, Sales
Education
Troy University 2010 — 2012
Masters of Public Administration, public affairs, public policy, public administration, and public management
Webster University 2007 — 2009
Master of Arts in Human Resources, Human Resources
University of Central Florida 1993 — 1996
Bachelor of Science in Business Administration, Business Management, Business Finance, Human Resources
Belkis Serrano's FIRST USA BANK Experience January 1990 - December 1992
Job Senior Administrative at Charlotte Mecklenburg Schools
Industry Primary/Secondary Education
Experience
Charlotte-Mecklenburg Schools August 2008 - Present
Mecklenburg School Systems May 2008 - Present
Family Health Care of Central Florida January 1996 - March 2008
ESL Charlotte Mecklenburg Schools January 1993 - January 1995
FIRST USA BANK January 1990 - December 1992
Skills
Administrative..., Staff Development, Event Planning, Teaching, Nonprofits, PowerPoint, Outlook, Research, Data Entry, Community Outreach, Grant Writing, Public Speaking, Fundraising, Higher Education, Volunteer Management
Education
Colorado Technical University 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, Pursuing Degree
Methodist College at Fayetteville, NC 1990 — 1993
8 Credits Spanish/English, Business/Commerce, General
Universidad Interamericana de Puerto Rico 1981 — 1983
3 Years Business Administration, Business, Management, Marketing, and Related Support Services
Colorado Technical University
Inter American University of Puerto Rico 3 years Secretary Administrative
bachelor’s degree, Business & Administration/Management
Charlotte-Mecklenburg Schools August 2008 - Present
Mecklenburg School Systems May 2008 - Present
Family Health Care of Central Florida January 1996 - March 2008
ESL Charlotte Mecklenburg Schools January 1993 - January 1995
FIRST USA BANK January 1990 - December 1992
Skills
Administrative..., Staff Development, Event Planning, Teaching, Nonprofits, PowerPoint, Outlook, Research, Data Entry, Community Outreach, Grant Writing, Public Speaking, Fundraising, Higher Education, Volunteer Management
Education
Colorado Technical University 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, Pursuing Degree
Methodist College at Fayetteville, NC 1990 — 1993
8 Credits Spanish/English, Business/Commerce, General
Universidad Interamericana de Puerto Rico 1981 — 1983
3 Years Business Administration, Business, Management, Marketing, and Related Support Services
Colorado Technical University
Inter American University of Puerto Rico 3 years Secretary Administrative
bachelor’s degree, Business & Administration/Management
Jodi Golub Jodi Golub's FIRST USA BANK Experience 1995 - 1996
Job Realtor at HomeStarr Realty
Industry Real Estate
Experience
HomeStarr Realty 2011 - Present
Keller Williams Real Estate Horsham, PA 2009 - 2011
Bulrlington Coat Factory 1996 - 1999
First USA Bank 1995 - 1996
UPS 1989 - 1995
Skills
Resales, Rentals, New Construction, Landlording, REO, Home Staging, Landlords, Construction, Real Estate, Investors, Residential Homes
Education
Lehigh University 1984 — 1988
BS, Industrial Engineering
Montclair High School
HomeStarr Realty 2011 - Present
Keller Williams Real Estate Horsham, PA 2009 - 2011
Bulrlington Coat Factory 1996 - 1999
First USA Bank 1995 - 1996
UPS 1989 - 1995
Skills
Resales, Rentals, New Construction, Landlording, REO, Home Staging, Landlords, Construction, Real Estate, Investors, Residential Homes
Education
Lehigh University 1984 — 1988
BS, Industrial Engineering
Montclair High School
Roman Zhitnitskiy Roman Zhitnitskiy's FIRST USA BANK Experience June 1999 - September 1999
Job Senior Software Developer, Merrill Lynch
Industry Telecommunications
Experience
Merrill Lynch 2010 - Present
RMZH Computers February 2000 - Present
Anexinet July 2009 - December 2009
EMC April 2009 - July 2009
Venaca December 2007 - May 2009
SeaChange International November 2006 - December 2007
Thomson Scientific April 2005 - October 2006
Porch Digital, Inc October 2000 - March 2005
DCA Consulting September 1999 - September 2000
First USA Bank June 1999 - September 1999
Skills
Microsoft Technologies, C#, .NET, Visual C++, WCF, Microsoft workflow..., WF, ASP.NET, ASP.NET MVC, ASP.NET AJAX, AJAX, Security, Network Administration, Integration, Microsoft SQL Server, Software Development, Software Engineering, Agile Methodologies, Banking, SQL, Web Development, SDLC, Databases, XML
Education
Kyiv National University of Construction and Architecture 1988 — 1992
BS
Merrill Lynch 2010 - Present
RMZH Computers February 2000 - Present
Anexinet July 2009 - December 2009
EMC April 2009 - July 2009
Venaca December 2007 - May 2009
SeaChange International November 2006 - December 2007
Thomson Scientific April 2005 - October 2006
Porch Digital, Inc October 2000 - March 2005
DCA Consulting September 1999 - September 2000
First USA Bank June 1999 - September 1999
Skills
Microsoft Technologies, C#, .NET, Visual C++, WCF, Microsoft workflow..., WF, ASP.NET, ASP.NET MVC, ASP.NET AJAX, AJAX, Security, Network Administration, Integration, Microsoft SQL Server, Software Development, Software Engineering, Agile Methodologies, Banking, SQL, Web Development, SDLC, Databases, XML
Education
Kyiv National University of Construction and Architecture 1988 — 1992
BS
Elizabeth (Beth) Bell Elizabeth (Beth) Bell's FIRST USA BANK Experience March 1996 - December 1997
Job President at E.A.B. Consulting, Inc
Industry Marketing and Advertising
Experience
E.A.B. Consulting, Inc October 2009 - Present
Encore Marketing International January 2006 - February 2012
Optima Direct Inc. (an Omnicom Company) June 2002 - December 2005
Encore Marketing International April 2001 - May 2002
Optima Direct (an Omnicom Company) October 1998 - March 2001
Chevy Chase Bank, Inc. January 1998 - October 1998
First USA Bank March 1996 - December 1997
Skills
Account Management, Direct Marketing, Strategic Planning, Customer Acquisition, Call Center, Marketing Strategy, Multi-channel Marketing, Process Improvement, Outsourcing, BPO, Telecommunications, Business Strategy, Marketing Management, Sales Management, Telemarketing, Direct Mail, Lead Generation, Change Management, Business Planning, Coaching, Program Management, Consultative Selling, Management Consulting, Quality Management, Call Centers, Management, Cross-functional Team..., Strategic Partnerships, Start-ups, Marketing, Sales, Selling, Training
Education
University of Delaware 1990 — 1994
BS, Marketing
E.A.B. Consulting, Inc October 2009 - Present
Encore Marketing International January 2006 - February 2012
Optima Direct Inc. (an Omnicom Company) June 2002 - December 2005
Encore Marketing International April 2001 - May 2002
Optima Direct (an Omnicom Company) October 1998 - March 2001
Chevy Chase Bank, Inc. January 1998 - October 1998
First USA Bank March 1996 - December 1997
Skills
Account Management, Direct Marketing, Strategic Planning, Customer Acquisition, Call Center, Marketing Strategy, Multi-channel Marketing, Process Improvement, Outsourcing, BPO, Telecommunications, Business Strategy, Marketing Management, Sales Management, Telemarketing, Direct Mail, Lead Generation, Change Management, Business Planning, Coaching, Program Management, Consultative Selling, Management Consulting, Quality Management, Call Centers, Management, Cross-functional Team..., Strategic Partnerships, Start-ups, Marketing, Sales, Selling, Training
Education
University of Delaware 1990 — 1994
BS, Marketing
Greg Murphy Greg Murphy's FIRST USA BANK Experience January 1999 - January 2000
Job Director of Client Services, at Westwoods Solutions Group, Inc.
Industry Real Estate
Experience
Kind Partners Inc. April 2010 - Present
Westwoods Solutions Group, Inc. April 2010 - Present
B+ Foundation Board of Directors April 2008 - Present
Barclaycard US January 2007 - October 2010
Chase Credit Card Services 2005 - 2007
VISA USA 2002 - 2005
Juniper Bank January 2000 - January 2002
First USA Bank January 1999 - January 2000
Ultimatebid.com 2000 - 2000
MBNA 1993 - 1999
Skills
Business Development, Telemarketing, New Business Development, Acquisitions, Account Management, Strategic Planning, Credit, Call Center, Sales, Marketing, Leadership, Forecasting, Vendor Management, Strategy, Management, Direct Marketing, Contract Negotiation, Cross-functional Team..., Sales Management, Program Management, Product Management, Financial Services, Customer Retention, P&L Management, CRM, Mergers & Acquisitions, Marketing Strategy, Budgets, Executive Management, Segmentation, Product Development, Credit Cards, Negotiation, Operations Management, Customer Acquisition, Portfolio Management, Brand Management, Analytics, Strategic Partnerships, Customer Satisfaction, Relationship Management, Start-ups, Banking, E-commerce, Risk Management, Customer Experience, Business Strategy, Payments, Retail, Call Centers
Education
Rockefeller College of Public Affairs and Policy 1989 — 1993
B.A, Political Science
University at Albany, SUNY 1989 — 1993
B.A
Kind Partners Inc. April 2010 - Present
Westwoods Solutions Group, Inc. April 2010 - Present
B+ Foundation Board of Directors April 2008 - Present
Barclaycard US January 2007 - October 2010
Chase Credit Card Services 2005 - 2007
VISA USA 2002 - 2005
Juniper Bank January 2000 - January 2002
First USA Bank January 1999 - January 2000
Ultimatebid.com 2000 - 2000
MBNA 1993 - 1999
Skills
Business Development, Telemarketing, New Business Development, Acquisitions, Account Management, Strategic Planning, Credit, Call Center, Sales, Marketing, Leadership, Forecasting, Vendor Management, Strategy, Management, Direct Marketing, Contract Negotiation, Cross-functional Team..., Sales Management, Program Management, Product Management, Financial Services, Customer Retention, P&L Management, CRM, Mergers & Acquisitions, Marketing Strategy, Budgets, Executive Management, Segmentation, Product Development, Credit Cards, Negotiation, Operations Management, Customer Acquisition, Portfolio Management, Brand Management, Analytics, Strategic Partnerships, Customer Satisfaction, Relationship Management, Start-ups, Banking, E-commerce, Risk Management, Customer Experience, Business Strategy, Payments, Retail, Call Centers
Education
Rockefeller College of Public Affairs and Policy 1989 — 1993
B.A, Political Science
University at Albany, SUNY 1989 — 1993
B.A
Philip Moyer's FIRST USA BANK Experience 1995 - 1998
Job Global Security Strategist at Deloitte
Industry Computer & Network Security
Experience
Santa Fe Institute 2004 - Present
Deloitte June 2009 - Present
Deloitte Touche Tohmatsu March 2004 - June 2009
Deloitte 2004 - June 2009
Complex Systems Analysis Corp. January 2002 - March 2004
Hyperon June 1997 - January 2002
First USA Bank 1995 - 1998
Bank One March 1995 - June 1997
SRI International March 1994 - March 1995
Arca Systems January 1994 - March 1994
Skills
Information Security, Application Architecture, Firewalls, Security, Networking, Intrusion Detection, Data Security, IDS, Incident Response, Penetration Testing, IT Audit, Unix, Hardening, Program Management, Computer Security, Governance, Information Security..., Strategy
Education
Purdue University - Krannert School of Management 1982 — 1988
BS, Industrial Management/CS
Santa Fe Institute 2004 - Present
Deloitte June 2009 - Present
Deloitte Touche Tohmatsu March 2004 - June 2009
Deloitte 2004 - June 2009
Complex Systems Analysis Corp. January 2002 - March 2004
Hyperon June 1997 - January 2002
First USA Bank 1995 - 1998
Bank One March 1995 - June 1997
SRI International March 1994 - March 1995
Arca Systems January 1994 - March 1994
Skills
Information Security, Application Architecture, Firewalls, Security, Networking, Intrusion Detection, Data Security, IDS, Incident Response, Penetration Testing, IT Audit, Unix, Hardening, Program Management, Computer Security, Governance, Information Security..., Strategy
Education
Purdue University - Krannert School of Management 1982 — 1988
BS, Industrial Management/CS
Joyce Bischoff's FIRST USA BANK Experience 1998 - 2000
Job retired at None!
Industry Computer Software
Experience
I hope not! 2002 - Present
None! 1990 - 2002
First USA Bank 1998 - 2000
IBM Global Services 1997 - 1998
Computer Partners, Inc, now called CSC Consulting 1987 - 1990
Education
University of Delaware 1997 — 1999
Computer Technology, Miscellaneous technical topics, continuing education
Illinois Institute of Technology 1956 — 1959
B.S. Math, Math, Physics, Education
I hope not! 2002 - Present
None! 1990 - 2002
First USA Bank 1998 - 2000
IBM Global Services 1997 - 1998
Computer Partners, Inc, now called CSC Consulting 1987 - 1990
Education
University of Delaware 1997 — 1999
Computer Technology, Miscellaneous technical topics, continuing education
Illinois Institute of Technology 1956 — 1959
B.S. Math, Math, Physics, Education
Venkat Konatalapalli's FIRST USA BANK Experience January 1999 - September 1999
Job Director
Industry Investment Management
Experience
Blackrock July 2005 - Present
Financial Oxygen Inc June 2001 - January 2005
Capital One October 1999 - May 2001
First USA Bank January 1999 - September 1999
PRT (Barbados) Ltd October 1997 - November 1998
Baan Info Systems November 1996 - September 1997
Freelance Technical trainer June 1995 - October 1996
Skills
Data Warehousing, Operations Management, Product Development, Data Integration, Agile, Data Management, Application Architecture, Unix, Agile Methodologies, Oracle, Microsoft SQL Server, Analytics, Solution Architecture, SOA, Fixed Income, Java Enterprise Edition, Sybase, ERP, Management, SDLC, Integration
Education
Osmania University 1993 — 1996
MS In Computers Applications, ( Object Oriented Analysis & Design, Database Systems, Operating System, Networking ), First with Distinction
Railway Boys High School, Lala Guda, Secunderabad 1985 — 1988
8th to 10th
Zilla Parishad Boys' High School 1983 — 1984
6th to 7th
Blackrock July 2005 - Present
Financial Oxygen Inc June 2001 - January 2005
Capital One October 1999 - May 2001
First USA Bank January 1999 - September 1999
PRT (Barbados) Ltd October 1997 - November 1998
Baan Info Systems November 1996 - September 1997
Freelance Technical trainer June 1995 - October 1996
Skills
Data Warehousing, Operations Management, Product Development, Data Integration, Agile, Data Management, Application Architecture, Unix, Agile Methodologies, Oracle, Microsoft SQL Server, Analytics, Solution Architecture, SOA, Fixed Income, Java Enterprise Edition, Sybase, ERP, Management, SDLC, Integration
Education
Osmania University 1993 — 1996
MS In Computers Applications, ( Object Oriented Analysis & Design, Database Systems, Operating System, Networking ), First with Distinction
Railway Boys High School, Lala Guda, Secunderabad 1985 — 1988
8th to 10th
Zilla Parishad Boys' High School 1983 — 1984
6th to 7th
Raymond Knott Raymond Knott's FIRST USA BANK Experience 1990 - 1997
Job Credit Analyst II at CIT
Industry Telecommunications
Experience
CIT November 2011 - Present
Job Search 2010 - 2011
PAETEC January 2002 - November 2010
Paetec January 2002 - November 2010
Grace Covenant Church 2004 - 2006
Conectiv June 1998 - August 2000
First USA Bank 1990 - 1997
Skills
Call Center, Financial Analysis, Process Improvement, Credit, Sales, Human Resources, Call Centers, Telecommunications, Teamwork, Time Management, Access, Analysis, Finance, Customer Retention, Training, Accounting, Forecasting, Leadership, Budgets, Accounts Receivable, Management, Team Building, Banking, Invoicing, Account Reconciliation, Account Management, Risk Management, Customer Satisfaction, Customer Service
Education
Strayer University 2011 — 2015
Bachelor's degree, Information Technology
Strayer University 2011 — 2013
Information Technology
De la warr high school 1974 — 1978
High school diploma, General Studies
DeVry University
Bachelor's Degree, Information Technology
CIT November 2011 - Present
Job Search 2010 - 2011
PAETEC January 2002 - November 2010
Paetec January 2002 - November 2010
Grace Covenant Church 2004 - 2006
Conectiv June 1998 - August 2000
First USA Bank 1990 - 1997
Skills
Call Center, Financial Analysis, Process Improvement, Credit, Sales, Human Resources, Call Centers, Telecommunications, Teamwork, Time Management, Access, Analysis, Finance, Customer Retention, Training, Accounting, Forecasting, Leadership, Budgets, Accounts Receivable, Management, Team Building, Banking, Invoicing, Account Reconciliation, Account Management, Risk Management, Customer Satisfaction, Customer Service
Education
Strayer University 2011 — 2015
Bachelor's degree, Information Technology
Strayer University 2011 — 2013
Information Technology
De la warr high school 1974 — 1978
High school diploma, General Studies
DeVry University
Bachelor's Degree, Information Technology
Greg Coverdale, MBA, CFP®'s FIRST USA BANK Experience September 1994 - August 1995
Job Entrepreneur and Investor
Industry Financial Services
Experience
Civitas Partners October 2010 - May 2015
Merrill Lynch May 2003 - October 2010
TD Waterhouse Investor Services January 2002 - May 2003
Morgan Stanley April 2000 - December 2001
Chase Manhattan Bank August 1999 - April 2000
J.P. Morgan June 1999 - August 1999
Bank of New York May 1998 - August 1998
PNC Bank May 1997 - August 1997
Chase Manhattan Bank May 1996 - August 1996
First USA Bank September 1994 - August 1995
Skills
Financial Modeling, International Business, Executive Management, Investments, Mutual Funds, Fixed Income, Financial Analysis, Equities, Wealth Management, Asset Managment, Portfolio Management, Strategic Financial..., Series 7, Alternative Investments, Securities, Valuation, Bonds, Banking, Asset Management, Credit, Leadership
Education
Delaware State University
Master of Business Administration (M.B.A.), Finance, 3.63 GPA
Investment Banking Institute 2008 — 2008
Certificate, Investment Banking
Delaware State University 1995 — 1999
Bachelor of Science, Business Administration
William Penn High School 1991 — 1994
Diploma, Business
Civitas Partners October 2010 - May 2015
Merrill Lynch May 2003 - October 2010
TD Waterhouse Investor Services January 2002 - May 2003
Morgan Stanley April 2000 - December 2001
Chase Manhattan Bank August 1999 - April 2000
J.P. Morgan June 1999 - August 1999
Bank of New York May 1998 - August 1998
PNC Bank May 1997 - August 1997
Chase Manhattan Bank May 1996 - August 1996
First USA Bank September 1994 - August 1995
Skills
Financial Modeling, International Business, Executive Management, Investments, Mutual Funds, Fixed Income, Financial Analysis, Equities, Wealth Management, Asset Managment, Portfolio Management, Strategic Financial..., Series 7, Alternative Investments, Securities, Valuation, Bonds, Banking, Asset Management, Credit, Leadership
Education
Delaware State University
Master of Business Administration (M.B.A.), Finance, 3.63 GPA
Investment Banking Institute 2008 — 2008
Certificate, Investment Banking
Delaware State University 1995 — 1999
Bachelor of Science, Business Administration
William Penn High School 1991 — 1994
Diploma, Business
Allison Hilek's FIRST USA BANK Experience March 1996 - March 1999
Job Sales Executive
Industry Aviation & Aerospace
Experience
A.E. Petsche January 2014 - Present
Interra Plantscaping January 2002 - December 2011
Tarrant County College August 2002 - May 2004
The Grill Room Restaurant February 2000 - August 2002
Nationwide Solutions March 1999 - February 2000
First USA Bank March 1996 - March 1999
Skills
Sales, Marketing, Marketing Communications, Human Resources, Employee Relations, Recruiting, Talent Management, Networking, Bookkeeping, Performance Management, Talent Acquisition, HR Policies, Employee Engagement, Project Management, HR Consulting, Benefits Administration, Accounting, Management, Sales Tax, Tax Preparation, Succession Planning, Deferred Compensation, Employee Benefits, HRIS, Personnel Management, Screening, Organizational..., Onboarding, New Hire Orientations
Education
Tarrant County College 2002 — 2004
Business Administration and Management, General
A.E. Petsche January 2014 - Present
Interra Plantscaping January 2002 - December 2011
Tarrant County College August 2002 - May 2004
The Grill Room Restaurant February 2000 - August 2002
Nationwide Solutions March 1999 - February 2000
First USA Bank March 1996 - March 1999
Skills
Sales, Marketing, Marketing Communications, Human Resources, Employee Relations, Recruiting, Talent Management, Networking, Bookkeeping, Performance Management, Talent Acquisition, HR Policies, Employee Engagement, Project Management, HR Consulting, Benefits Administration, Accounting, Management, Sales Tax, Tax Preparation, Succession Planning, Deferred Compensation, Employee Benefits, HRIS, Personnel Management, Screening, Organizational..., Onboarding, New Hire Orientations
Education
Tarrant County College 2002 — 2004
Business Administration and Management, General
Denise Gavern McNamara's FIRST USA BANK Experience 1996 - 2002
Job Global Account Director,Corporate Solutions at EF Education First
Industry Professional Training & Coaching
Experience
Corporate Solutions at EF Education First September 2010 - Present
American Express Commercial Card May 2008 - September 2010
Barclaycard US (formerly Juniper Bank) December 2002 - June 2009
First USA Bank 1996 - 2002
Affinity Partners sold to First USA Bank 1993 - 1996
Skills
Negotiation, Strategic Partnerships, Fundraising, Consultative Selling, New Business Development, Business Development, Strategy, Selling, B2B, Sales, Management, Sales Process, International Sales, Training, Program Management, Leadership, Sales Management, Business Strategy, Account Management
Education
University of Colorado Boulder - Leeds School of Business
BS, Marketing Minor Psychology
Corporate Solutions at EF Education First September 2010 - Present
American Express Commercial Card May 2008 - September 2010
Barclaycard US (formerly Juniper Bank) December 2002 - June 2009
First USA Bank 1996 - 2002
Affinity Partners sold to First USA Bank 1993 - 1996
Skills
Negotiation, Strategic Partnerships, Fundraising, Consultative Selling, New Business Development, Business Development, Strategy, Selling, B2B, Sales, Management, Sales Process, International Sales, Training, Program Management, Leadership, Sales Management, Business Strategy, Account Management
Education
University of Colorado Boulder - Leeds School of Business
BS, Marketing Minor Psychology
Jeffrey Glueck Jeffrey Glueck's FIRST USA BANK Experience January 2000 - January 2002
Job Vice President, Business Development
Industry Financial Services
Experience
Advocate Capital, Inc. March 2014 - Present
Affinion Group March 2012 - November 2013
Affinion Group August 2008 - March 2012
American Express January 2006 - August 2008
American Express January 2004 - January 2006
American Express January 2002 - January 2004
First USA Bank January 2000 - January 2002
Commonwealth Bank January 1998 - January 2000
Skills
CRM, Strategy, Business Development, New Business Development, Leadership, Sales, Management, Marketing, Selling, Financial Services, Team Leadership, Product Development, Salesforce.com, Sales Management, Negotiation, Sales Operations, Account Management, Cross-functional Team..., Creative Problem Solving, Creative Direction, Product Innovation, Strategic Account Growth, Key Account Growth, Work Independently with..., Competitive Analysis, Lead Generation, Direct Marketing, Product Marketing, P&L Management, Analytics, Loyalty Programs, E-commerce, Program Management, Community Banks, Regional Banks, Credit Unions, Marketing Strategy, Business Strategy, Strategic Partnerships, Partnership-building, Customer Retention, Production Execution, Creative Strategy, Creative Solutions, Product Management, Segmentation
Education
Liberty University 2015 — 2016
Graduate Certificate, Bible/Biblical Studies
Moravian College 1987 — 1991
Bachelor's degree, Industrial and Organizational Psychology, Management, 3.3
Lansdale Catholic High School 1984 — 1987
Peace Valley Elementary
Advocate Capital, Inc. March 2014 - Present
Affinion Group March 2012 - November 2013
Affinion Group August 2008 - March 2012
American Express January 2006 - August 2008
American Express January 2004 - January 2006
American Express January 2002 - January 2004
First USA Bank January 2000 - January 2002
Commonwealth Bank January 1998 - January 2000
Skills
CRM, Strategy, Business Development, New Business Development, Leadership, Sales, Management, Marketing, Selling, Financial Services, Team Leadership, Product Development, Salesforce.com, Sales Management, Negotiation, Sales Operations, Account Management, Cross-functional Team..., Creative Problem Solving, Creative Direction, Product Innovation, Strategic Account Growth, Key Account Growth, Work Independently with..., Competitive Analysis, Lead Generation, Direct Marketing, Product Marketing, P&L Management, Analytics, Loyalty Programs, E-commerce, Program Management, Community Banks, Regional Banks, Credit Unions, Marketing Strategy, Business Strategy, Strategic Partnerships, Partnership-building, Customer Retention, Production Execution, Creative Strategy, Creative Solutions, Product Management, Segmentation
Education
Liberty University 2015 — 2016
Graduate Certificate, Bible/Biblical Studies
Moravian College 1987 — 1991
Bachelor's degree, Industrial and Organizational Psychology, Management, 3.3
Lansdale Catholic High School 1984 — 1987
Peace Valley Elementary
Ivana Szady Ivana Szady's FIRST USA BANK Experience 1997 - 1998
Job Looking for a new opportunity
Industry
Experience
International Paper 1999 - 2000
FCC National Bank 1999 - 1999
Progressive Insurance 1998 - 1999
First USA Bank 1997 - 1998
KFC, Division of Pepsi, Co. 1995 - 1997
Skills
Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Apple Numbers, Apple Safari, Apple Pages
Education
Boston University School of Management 1993 — 1995
Master of Business Administration (MBA), Business Administration and Management, General
Hamilton College 1984 — 1988
BA, Political Science and Government
International Paper 1999 - 2000
FCC National Bank 1999 - 1999
Progressive Insurance 1998 - 1999
First USA Bank 1997 - 1998
KFC, Division of Pepsi, Co. 1995 - 1997
Skills
Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Apple Numbers, Apple Safari, Apple Pages
Education
Boston University School of Management 1993 — 1995
Master of Business Administration (MBA), Business Administration and Management, General
Hamilton College 1984 — 1988
BA, Political Science and Government
Diana Bruce Diana Bruce's FIRST USA BANK Experience 1999 - 1999
Job Sr. Portfolio Specialist Flood/Escrow Services
Industry Information Services
Experience
CoreLogic July 1999 - Present
First American Real Estate Information Services July 1998 - March 2003
First USA Bank 1999 - 1999
Skills
Portfolio Management, Mortgage Servicing, Process Improvement, Credit Risk, Risk Management, Credit, Loss Mitigation, Analysis, Banking
Education
State University of New York College of Environmental Sciences and Forestry
Biology and Resource Management
Austin Community College
Cultural Anthropology, 4.0
CoreLogic July 1999 - Present
First American Real Estate Information Services July 1998 - March 2003
First USA Bank 1999 - 1999
Skills
Portfolio Management, Mortgage Servicing, Process Improvement, Credit Risk, Risk Management, Credit, Loss Mitigation, Analysis, Banking
Education
State University of New York College of Environmental Sciences and Forestry
Biology and Resource Management
Austin Community College
Cultural Anthropology, 4.0
Laura J. Mansfield Laura J. Mansfield's FIRST USA BANK Experience 1998 - 2000
Job Small Business Consultant | Coach for Women ♦ Successful Entrepreneur ♦ Home Health Care ♦ Inspiring Speaker ♦ Advocate
Industry Management Consulting
Experience
Ascend Business Coaching, LLC. 2012 - Present
Boardwalk Homecare 2015 - 2015
Epic Health Services, Inc. - provider of skilled nursing care for medically fragile children September 2010 - April 2012
Heart & Home Senior Care, LLC. August 2002 - September 2010
T. Williams Consulting (TWC) - a human resources consulting firm July 2000 - May 2002
First USA Bank 1998 - 2000
Placers 1997 - 1998
Skills
Entrepreneurship, Leadership, Coaching, Training, Small Business, Healthcare, Marketing, Executive Coaching, Social Services, Consulting, Leadership Development, Home Care, Management Consulting, Business Coaching, Elder Care, Healthcare Management, Organizational..., Project Management, Non-profits..., Social Media, Time Management, Business Development, Public Speaking, Budgets, Business Strategy, Talent Acquisition, Executive Presentations, Team Leadership, Home Health Care, Strategy, Management, Human Resources, Non-profit Volunteer, Business Process, Employee Training, Employee Engagement, Employee Handbooks
Education
Rutgers University-New Brunswick 2012 — 2013
Master of Science, Social Work, 3.8
University of Delaware - Lerner College of Business and Economics 1975 — 1979
Bachelor of Science (B.S.), Accounting, GPA 3.8
Ascend Business Coaching, LLC. 2012 - Present
Boardwalk Homecare 2015 - 2015
Epic Health Services, Inc. - provider of skilled nursing care for medically fragile children September 2010 - April 2012
Heart & Home Senior Care, LLC. August 2002 - September 2010
T. Williams Consulting (TWC) - a human resources consulting firm July 2000 - May 2002
First USA Bank 1998 - 2000
Placers 1997 - 1998
Skills
Entrepreneurship, Leadership, Coaching, Training, Small Business, Healthcare, Marketing, Executive Coaching, Social Services, Consulting, Leadership Development, Home Care, Management Consulting, Business Coaching, Elder Care, Healthcare Management, Organizational..., Project Management, Non-profits..., Social Media, Time Management, Business Development, Public Speaking, Budgets, Business Strategy, Talent Acquisition, Executive Presentations, Team Leadership, Home Health Care, Strategy, Management, Human Resources, Non-profit Volunteer, Business Process, Employee Training, Employee Engagement, Employee Handbooks
Education
Rutgers University-New Brunswick 2012 — 2013
Master of Science, Social Work, 3.8
University of Delaware - Lerner College of Business and Economics 1975 — 1979
Bachelor of Science (B.S.), Accounting, GPA 3.8
Brian Minichillo Brian Minichillo's FIRST USA BANK Experience January 1999 - January 2000
Job Manager Customer Analytics and Data Strategy at Humana
Industry Information Technology and Services
Experience
Humana June 2014 - Present
Lovejoy Lacrosse Organization August 2011 - Present
FedEx Services 2010 - June 2014
FedEx 2009 - 2010
FedEx 2009 - 2009
Bank of America 2008 - 2009
FedEx 2007 - 2008
Tullett Prebon 2004 - 2007
Tullett Prebon 2000 - 2004
First USA Bank January 1999 - January 2000
Skills
SDLC, MS Project, Leadership, Analysis, Requirements Analysis, Program Management, Visio, Business Process, PMO, Project Planning, Project Management, PMP, Process Improvement, Segmentation, Software Project..., Product Development, Team Leadership, Database Marketing, Digital Marketing, Product Management, Marketing, Data Analysis, Budgets, Competitive Analysis, Management, Change Management, Agile Methodologies, Analytics, Customer Analytics, Data Strategy, Strategic Planning, Marketing Strategy, Strategic Data Analysis, Marketing Infrastructure, CRM Strategy, Customer Lifecycle..., Email Marketing, Budgeting, Scope Management, Project Plans, Documentation, Planning, Customer Experience, Contract Negotiation, Statistical Modeling, Procurement, Vendor, Contractors, Director, SAS E-Miner
Education
University of Delaware - Lerner College of Business and Economics 1994 — 1999
BS Business Managenment
Humana June 2014 - Present
Lovejoy Lacrosse Organization August 2011 - Present
FedEx Services 2010 - June 2014
FedEx 2009 - 2010
FedEx 2009 - 2009
Bank of America 2008 - 2009
FedEx 2007 - 2008
Tullett Prebon 2004 - 2007
Tullett Prebon 2000 - 2004
First USA Bank January 1999 - January 2000
Skills
SDLC, MS Project, Leadership, Analysis, Requirements Analysis, Program Management, Visio, Business Process, PMO, Project Planning, Project Management, PMP, Process Improvement, Segmentation, Software Project..., Product Development, Team Leadership, Database Marketing, Digital Marketing, Product Management, Marketing, Data Analysis, Budgets, Competitive Analysis, Management, Change Management, Agile Methodologies, Analytics, Customer Analytics, Data Strategy, Strategic Planning, Marketing Strategy, Strategic Data Analysis, Marketing Infrastructure, CRM Strategy, Customer Lifecycle..., Email Marketing, Budgeting, Scope Management, Project Plans, Documentation, Planning, Customer Experience, Contract Negotiation, Statistical Modeling, Procurement, Vendor, Contractors, Director, SAS E-Miner
Education
University of Delaware - Lerner College of Business and Economics 1994 — 1999
BS Business Managenment
Steven W. Jones Steven W. Jones's FIRST USA BANK Experience January 2002 - February 2004
Job President & CEO at IERC Education Foundation
Industry Higher Education
Experience
IERC Education Foundation May 2009 - Present
Appoquinimink School District August 2008 - May 2009
Gunston Day School September 2004 - May 2008
First USA Bank January 2002 - February 2004
Skills
Quantitative Research, Copywriting, Public Speaking, Nonprofits, Community Outreach, Curriculum Design, Research
Education
University of Delaware 1999 — 2002
MS, Resource Economics
Hampshire College
Bachelors of Arts, Social Science
IERC Education Foundation May 2009 - Present
Appoquinimink School District August 2008 - May 2009
Gunston Day School September 2004 - May 2008
First USA Bank January 2002 - February 2004
Skills
Quantitative Research, Copywriting, Public Speaking, Nonprofits, Community Outreach, Curriculum Design, Research
Education
University of Delaware 1999 — 2002
MS, Resource Economics
Hampshire College
Bachelors of Arts, Social Science
Laura Kelleher Laura Kelleher's FIRST USA BANK Experience January 1996 - January 1997
Job Teacher at Cooking's Cool
Industry Education Management
Experience
Cooking's Cool February 2013 - Present
KMCAPO June 2013 - Present
New York Life Insurance Company 2012 - 2014
KMCAPO 2011 - 2013
Greenwood Elementary School PTO September 2007 - June 2011
Girls Take Charge January 2010 - August 2010
Ursuline Academy January 1999 - January 2001
New Garden Elementary School January 1998 - January 1999
Indian Lane Elementary School March 1998 - June 1998
First USA Bank January 1996 - January 1997
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Training, Credit, Public Speaking, Event Planning, Volunteer Management, Social Media, Fundraising, Strategic Planning, Event Management, Non-profits, Community Outreach, Leadership Development, Marketing, Leadership
Education
Wilmington University 1997 — 1998
M.Ed, Elementary Education
West Chester University of Pennsylvania 1991 — 1995
BA, Communication
University of Delaware 1990 — 1993
Cooking's Cool February 2013 - Present
KMCAPO June 2013 - Present
New York Life Insurance Company 2012 - 2014
KMCAPO 2011 - 2013
Greenwood Elementary School PTO September 2007 - June 2011
Girls Take Charge January 2010 - August 2010
Ursuline Academy January 1999 - January 2001
New Garden Elementary School January 1998 - January 1999
Indian Lane Elementary School March 1998 - June 1998
First USA Bank January 1996 - January 1997
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Training, Credit, Public Speaking, Event Planning, Volunteer Management, Social Media, Fundraising, Strategic Planning, Event Management, Non-profits, Community Outreach, Leadership Development, Marketing, Leadership
Education
Wilmington University 1997 — 1998
M.Ed, Elementary Education
West Chester University of Pennsylvania 1991 — 1995
BA, Communication
University of Delaware 1990 — 1993
Anthony Brouwer Anthony Brouwer's FIRST USA BANK Experience January 2000 - January 2002
Job Regional Sales Manager at Kee Safety Group Ltd
Industry Public Safety
Experience
Kee Safety Group Ltd November 2014 - Present
RC Group, Inc January 2011 - Present
Allstate January 2010 - January 2011
Unger Law Group January 2002 - January 2010
First USA Bank January 2000 - January 2002
Palms Resort January 1998 - January 2001
Skills
Life & Health Insurance..., Certifications, Licensed Property &..., Customer Service, Management, Sales Management, Sales, Insurance, Sales Operations, Cold Calling, Direct Sales, Customer Retention, Real Estate, Process Scheduler, Pricing, Negotiation, Team Building, Forecasting, Cross-functional Team..., Account Management, Competitive Analysis
Education
University of Central Florida
Criminal Justice
Valencia College
Seminole State College of Florida
Business Management
Kee Safety Group Ltd November 2014 - Present
RC Group, Inc January 2011 - Present
Allstate January 2010 - January 2011
Unger Law Group January 2002 - January 2010
First USA Bank January 2000 - January 2002
Palms Resort January 1998 - January 2001
Skills
Life & Health Insurance..., Certifications, Licensed Property &..., Customer Service, Management, Sales Management, Sales, Insurance, Sales Operations, Cold Calling, Direct Sales, Customer Retention, Real Estate, Process Scheduler, Pricing, Negotiation, Team Building, Forecasting, Cross-functional Team..., Account Management, Competitive Analysis
Education
University of Central Florida
Criminal Justice
Valencia College
Seminole State College of Florida
Business Management
Judith Klimoff, Psy.D. Judith Klimoff, Psy.D.'s FIRST USA BANK Experience 1991 - 1993
Job Corporate Psychologist & Executive Coach at Judith E. Klimoff, Psy.D.
Industry Professional Training & Coaching
Experience
Judith Klimoff 1993 - Present
First USA Bank 1991 - 1993
Career Development Center, Center for Applied Psychology at Rutgers University 1990 - 1991
Manchester, Inc. 1988 - 1990
Skills
Strategy, Leadership, Executive Coaching, Program Management, Human Resources, Interviews, Career Development, Staff Development, Consulting, Psychotherapy, Public Speaking, Change Management, Editing, Coaching, Strategic Planning, Leadership Development, Teaching, Project Management, Research, Team Building
Education
Rutgers University-New Brunswick 1986 — 1990
Doctorate in Psychology, Organizational Psychology
University at Albany, SUNY
University at Albany, SUNY
Judith Klimoff 1993 - Present
First USA Bank 1991 - 1993
Career Development Center, Center for Applied Psychology at Rutgers University 1990 - 1991
Manchester, Inc. 1988 - 1990
Skills
Strategy, Leadership, Executive Coaching, Program Management, Human Resources, Interviews, Career Development, Staff Development, Consulting, Psychotherapy, Public Speaking, Change Management, Editing, Coaching, Strategic Planning, Leadership Development, Teaching, Project Management, Research, Team Building
Education
Rutgers University-New Brunswick 1986 — 1990
Doctorate in Psychology, Organizational Psychology
University at Albany, SUNY
University at Albany, SUNY
Karen Matteson Karen Matteson's FIRST USA BANK Experience January 1998 - January 2001
Job Proven problem solver, leveraging business acumen, operations management and building successful partnerships.
Industry Financial Services
Experience
UnitedHealth Group December 2014 - March 2015
JPMorgan Chase February 2014 - December 2014
United Way of Delaware/$tand by Me Financial Empowerment Program March 2010 - December 2013
A New View Landscape Design, Inc. February 2001 - August 2010
First USA Bank January 1998 - January 2001
MBNA America January 1989 - December 1997
Skills
Operations Management, Team Building, Team Leadership, Marketing Strategy, Training, Fundraising, Grants, Entrepreneurship, Community Engagement, Innovator, Technology Integration, Trust Building, Financial..., Building Relationships, Production Managment, Production Support, Thrive in..., Human Resource..., External Audit, Budgets, Change Management, Human Resources, Analysis, Leadership Development, Management, New Business Development, Nonprofits, Organizational..., Event Planning, Public Relations, Staff Development, Program Development, Vendor Management, Process Improvement, Project Management, Employee Relations, Project Planning, Marketing, Community Outreach, Risk Management, Grant Writing, Contract Negotiation, Business Process, Performance Management, Volunteer Management, Public Speaking, Leadership, Strategic Planning, Program Management, Coaching
Education
University of Delaware 1984 — 1988
Bachelor's of Science, Business Administration
UnitedHealth Group December 2014 - March 2015
JPMorgan Chase February 2014 - December 2014
United Way of Delaware/$tand by Me Financial Empowerment Program March 2010 - December 2013
A New View Landscape Design, Inc. February 2001 - August 2010
First USA Bank January 1998 - January 2001
MBNA America January 1989 - December 1997
Skills
Operations Management, Team Building, Team Leadership, Marketing Strategy, Training, Fundraising, Grants, Entrepreneurship, Community Engagement, Innovator, Technology Integration, Trust Building, Financial..., Building Relationships, Production Managment, Production Support, Thrive in..., Human Resource..., External Audit, Budgets, Change Management, Human Resources, Analysis, Leadership Development, Management, New Business Development, Nonprofits, Organizational..., Event Planning, Public Relations, Staff Development, Program Development, Vendor Management, Process Improvement, Project Management, Employee Relations, Project Planning, Marketing, Community Outreach, Risk Management, Grant Writing, Contract Negotiation, Business Process, Performance Management, Volunteer Management, Public Speaking, Leadership, Strategic Planning, Program Management, Coaching
Education
University of Delaware 1984 — 1988
Bachelor's of Science, Business Administration
Rohit Mohan Rohit Mohan's FIRST USA BANK Experience June 2000 - October 2000
Job Senior Software Engineer at DENTSPLY Implants
Industry Computer Software
Experience
DENTSPLY Implants October 2010 - Present
Exa Corporation November 2007 - October 2010
Spectra Analysis, Inc. August 2006 - July 2007
Eagle Investment Systems January 2001 - August 2002
First USA Bank June 2000 - October 2000
MDPad Corporation January 2000 - May 2000
Informix Software (India) Private Limited October 1997 - December 1999
Mascot Systems January 1996 - September 1997
Skills
Software Engineering, C++, Python, Java, Software Design, Design Patterns, System Architecture, Architecture, UML, OOP, Qt, STL, Algorithms, Software Development, Visual C++
Education
Brown University, Providence, RI 2002 — 2004
Sc. M., Physics
Delhi University 1991 — 1994
B. Sc. (Honours), Physics
DENTSPLY Implants October 2010 - Present
Exa Corporation November 2007 - October 2010
Spectra Analysis, Inc. August 2006 - July 2007
Eagle Investment Systems January 2001 - August 2002
First USA Bank June 2000 - October 2000
MDPad Corporation January 2000 - May 2000
Informix Software (India) Private Limited October 1997 - December 1999
Mascot Systems January 1996 - September 1997
Skills
Software Engineering, C++, Python, Java, Software Design, Design Patterns, System Architecture, Architecture, UML, OOP, Qt, STL, Algorithms, Software Development, Visual C++
Education
Brown University, Providence, RI 2002 — 2004
Sc. M., Physics
Delhi University 1991 — 1994
B. Sc. (Honours), Physics
Chuck Chiu's FIRST USA BANK Experience February 1998 - October 1998
Job Managing Partner at Nerdy Dragon
Industry Health, Wellness and Fitness
Experience
Capital Numbers Infotech Pvt. Ltd. May 2015 - Present
Nerdy Dragon April 2015 - Present
Adaptive Athletic Specialists 2014 - Present
Taos Ski Valley, Inc. December 2014 - March 2015
Bodybuilding.com March 2010 - December 2014
Personal Shopper November 2008 - March 2010
Foxtail Solutions March 2008 - March 2009
Pharmacopeia October 1998 - July 2008
First USA Bank February 1998 - October 1998
Pep Boys February 1996 - February 1998
Skills
Disaster Recovery, Data Center, System Administration, Virtualization, Integration, Management, Software Development, Linux, SQL, Project Management, CRM, Enterprise Software, Servers, Leadership, Business Analysis, Microsoft SQL Server, Java, Unix, E-commerce, Product Management, Storage, Adaptive Equipment, Adaptive Learning, Information Technology, Cloud Computing, Strategy, Consulting, Infrastructure, Security
Education
San Diego State University-California State University
Bachelor's degree, Computer Science
Capital Numbers Infotech Pvt. Ltd. May 2015 - Present
Nerdy Dragon April 2015 - Present
Adaptive Athletic Specialists 2014 - Present
Taos Ski Valley, Inc. December 2014 - March 2015
Bodybuilding.com March 2010 - December 2014
Personal Shopper November 2008 - March 2010
Foxtail Solutions March 2008 - March 2009
Pharmacopeia October 1998 - July 2008
First USA Bank February 1998 - October 1998
Pep Boys February 1996 - February 1998
Skills
Disaster Recovery, Data Center, System Administration, Virtualization, Integration, Management, Software Development, Linux, SQL, Project Management, CRM, Enterprise Software, Servers, Leadership, Business Analysis, Microsoft SQL Server, Java, Unix, E-commerce, Product Management, Storage, Adaptive Equipment, Adaptive Learning, Information Technology, Cloud Computing, Strategy, Consulting, Infrastructure, Security
Education
San Diego State University-California State University
Bachelor's degree, Computer Science
Jining Qi's FIRST USA BANK Experience 1998 - 2000
Job
Industry Information Technology and Services
Experience
Comcast February 2012 - Present
First Data Corporation 2007 - February 2012
GSI Commerce 2006 - 2007
JPMorgan Chase 2003 - 2006
E-Duction, inc. 2000 - 2003
Destiny Web Solution 2000 - 2000
First USA Bank 1998 - 2000
Multiple Companies 1991 - 1998
Skills
SOA, Oracle, Spring, Web Services, Java Enterprise Edition, Weblogic, Java, UML, Integration, Software Design, Data Warehousing, Agile Methodologies, SDLC, Enterprise Software, Design Patterns, Enterprise Architecture
Education
University of Pennsylvania 1991 — 1995
Ph D
Vanderbilt University
MS
Fudan University
BS
Comcast February 2012 - Present
First Data Corporation 2007 - February 2012
GSI Commerce 2006 - 2007
JPMorgan Chase 2003 - 2006
E-Duction, inc. 2000 - 2003
Destiny Web Solution 2000 - 2000
First USA Bank 1998 - 2000
Multiple Companies 1991 - 1998
Skills
SOA, Oracle, Spring, Web Services, Java Enterprise Edition, Weblogic, Java, UML, Integration, Software Design, Data Warehousing, Agile Methodologies, SDLC, Enterprise Software, Design Patterns, Enterprise Architecture
Education
University of Pennsylvania 1991 — 1995
Ph D
Vanderbilt University
MS
Fudan University
BS
Joanie Capalupo's FIRST USA BANK Experience April 1994 - April 1998
Job Real Estate Broker at Moreland Properties
Industry Real Estate
Experience
Moreland Properties January 2003 - Present
Notwen Corporation May 2000 - December 2002
Jackson State Bank April 1998 - May 2000
First USA Bank April 1994 - April 1998
Skills
Buyer Representation, Single Family Homes, Condos, New Home Sales, Sellers, Relocation, Luxury, Listings, Investment Properties, Real Estate, Residential Homes, First Time Home Buyers, Investors, Waterfront, Referrals, Foreclosures, Short Sales, Townhomes, Real Estate Transactions, Buyers, Selling, Contract Negotiation, New Homes, Property, Seller Representation, Vacation Homes, Sales
Education
National Outdoor Leadership School 1997 — 1997
Colorado State University 1989 — 1993
BS
Universität Salzburg 1991 — 1991
Moreland Properties January 2003 - Present
Notwen Corporation May 2000 - December 2002
Jackson State Bank April 1998 - May 2000
First USA Bank April 1994 - April 1998
Skills
Buyer Representation, Single Family Homes, Condos, New Home Sales, Sellers, Relocation, Luxury, Listings, Investment Properties, Real Estate, Residential Homes, First Time Home Buyers, Investors, Waterfront, Referrals, Foreclosures, Short Sales, Townhomes, Real Estate Transactions, Buyers, Selling, Contract Negotiation, New Homes, Property, Seller Representation, Vacation Homes, Sales
Education
National Outdoor Leadership School 1997 — 1997
Colorado State University 1989 — 1993
BS
Universität Salzburg 1991 — 1991
Jan Nanning's FIRST USA BANK Experience 1986 - 1988
Job President and CEO CLOAK Energy and owner CLOAK Systems
Industry Oil & Energy
Experience
CLOAK Energy September 2008 - Present
CLOAK Systems January 1990 - Present
First USA Bank 1986 - 1988
CitiCorp Credit Services 1985 - 1986
California Federal Savings 1980 - 1985
Bank of America Card Center 1968 - 1980
Skills
Business Development, Strategic Planning, New Business Development, Business Planning, Operations Management, Process Improvement, Team Building, Risk Management, Project Planning, Marketing Strategy, Sales, Small Business, Contract Negotiation, Mergers, Coaching, Leadership, Program Management, Public Relations, Management, Mergers & Acquisitions, Marketing, Energy, Start-ups, Public Speaking, Business Strategy, Executive Management
Education
University of Redlands 1978 — 1981
BSBA
Pasadena City College 1971 — 1981
AA
CLOAK Energy September 2008 - Present
CLOAK Systems January 1990 - Present
First USA Bank 1986 - 1988
CitiCorp Credit Services 1985 - 1986
California Federal Savings 1980 - 1985
Bank of America Card Center 1968 - 1980
Skills
Business Development, Strategic Planning, New Business Development, Business Planning, Operations Management, Process Improvement, Team Building, Risk Management, Project Planning, Marketing Strategy, Sales, Small Business, Contract Negotiation, Mergers, Coaching, Leadership, Program Management, Public Relations, Management, Mergers & Acquisitions, Marketing, Energy, Start-ups, Public Speaking, Business Strategy, Executive Management
Education
University of Redlands 1978 — 1981
BSBA
Pasadena City College 1971 — 1981
AA
Doug Miller (IMDougMiller@gmail.com)'s FIRST USA BANK Experience June 2000 - June 2002
Job Manager IT Planning & Governance at Enbridge Energy
Industry Information Technology and Services
Experience
Enbridge Energy November 2013 - Present
WD Management Services May 2008 - December 2013
Enbridge 2008 - 2013
LifeMasters Supported SelfCare, Inc. April 2006 - March 2008
JPMorganChase October 2004 - February 2006
JPMorganChase February 2004 - October 2005
Bank One June 2002 - February 2004
First USA Bank June 2000 - June 2002
First USA Bank September 1997 - June 2000
Firms in Software Development, Consulting, Real Estate, Academia and Telecom November 1990 - December 1997
Skills
IT Project & Program..., ITIL Certified, PMP, ITIL, Business Process..., IT Service Management, Security, Risk Management, Enterprise Software, Integration, Management, PMO, Service Delivery, Telecommunications, Project Management, Change Management, Program Management, SDLC, Software Development, Analysis, Information Technology, Project Delivery, Strategy, Leadership, Vendor Management, SharePoint, Training, Help Desk Support, IT Strategy, Service Desk, Infrastructure, Databases, Project Portfolio..., IT Management, Business Process, Governance, Team Management, Business Analysis, Disaster Recovery, Outsourcing, IT Operations, Process Improvement, Requirements Analysis, Solution Architecture, Consulting, Management Consulting, Strategic Planning, Business Continuity, Service Management, IT Outsourcing
Education
Pink Elephant 1999 — 1999
Certificate, IT Service Manager
LaSalle University 1987 — 1992
BS, Business
Enbridge Energy November 2013 - Present
WD Management Services May 2008 - December 2013
Enbridge 2008 - 2013
LifeMasters Supported SelfCare, Inc. April 2006 - March 2008
JPMorganChase October 2004 - February 2006
JPMorganChase February 2004 - October 2005
Bank One June 2002 - February 2004
First USA Bank June 2000 - June 2002
First USA Bank September 1997 - June 2000
Firms in Software Development, Consulting, Real Estate, Academia and Telecom November 1990 - December 1997
Skills
IT Project & Program..., ITIL Certified, PMP, ITIL, Business Process..., IT Service Management, Security, Risk Management, Enterprise Software, Integration, Management, PMO, Service Delivery, Telecommunications, Project Management, Change Management, Program Management, SDLC, Software Development, Analysis, Information Technology, Project Delivery, Strategy, Leadership, Vendor Management, SharePoint, Training, Help Desk Support, IT Strategy, Service Desk, Infrastructure, Databases, Project Portfolio..., IT Management, Business Process, Governance, Team Management, Business Analysis, Disaster Recovery, Outsourcing, IT Operations, Process Improvement, Requirements Analysis, Solution Architecture, Consulting, Management Consulting, Strategic Planning, Business Continuity, Service Management, IT Outsourcing
Education
Pink Elephant 1999 — 1999
Certificate, IT Service Manager
LaSalle University 1987 — 1992
BS, Business
Deb Garber's FIRST USA BANK Experience November 1988 - April 1990
Job Retired
Industry Marketing and Advertising
Experience
AAA Mid-Atlantic April 2009 - April 2014
WSFS Bank March 2007 - December 2008
Bank of America / MBNA 1990 - 2006
First USA Bank November 1988 - April 1990
Skills
Financial Services, Marketing, Digital Marketing, Process Improvement, Product Development, Strategic Planning, Integrated Marketing, Strategy, Direct Marketing, Business Development, New Business Development, CRM, Leadership, Start-ups, Database Marketing, Segmentation, Mobile Marketing, Marketing Strategy, Lead Generation, Account Management, Competitive Analysis, Multi-channel Marketing, Business Strategy, Product Management, Strategic Partnerships, Email Marketing, Brand Development, Program Management, SEO, Market Research, Customer Retention, Management, Sales, Salesforce.com, Marketing Communications, E-commerce, Advertising, Direct Mail, Web Analytics, Analytics, B2B, Online Advertising, Executive Management, Budgets, Social Media Marketing, Business Process..., Analysis, Online Marketing, SEM, Finance
Education
University of Delaware 1986 — 1990
MBA
University of Delaware 1979 — 1984
BS
University of Delaware - Lerner College of Business and Economics 2006 — 2007
CFP Education
AAA Mid-Atlantic April 2009 - April 2014
WSFS Bank March 2007 - December 2008
Bank of America / MBNA 1990 - 2006
First USA Bank November 1988 - April 1990
Skills
Financial Services, Marketing, Digital Marketing, Process Improvement, Product Development, Strategic Planning, Integrated Marketing, Strategy, Direct Marketing, Business Development, New Business Development, CRM, Leadership, Start-ups, Database Marketing, Segmentation, Mobile Marketing, Marketing Strategy, Lead Generation, Account Management, Competitive Analysis, Multi-channel Marketing, Business Strategy, Product Management, Strategic Partnerships, Email Marketing, Brand Development, Program Management, SEO, Market Research, Customer Retention, Management, Sales, Salesforce.com, Marketing Communications, E-commerce, Advertising, Direct Mail, Web Analytics, Analytics, B2B, Online Advertising, Executive Management, Budgets, Social Media Marketing, Business Process..., Analysis, Online Marketing, SEM, Finance
Education
University of Delaware 1986 — 1990
MBA
University of Delaware 1979 — 1984
BS
University of Delaware - Lerner College of Business and Economics 2006 — 2007
CFP Education
Deborah Ivy's FIRST USA BANK Experience February 1999 - April 2000
Job Director of Volunteer Services at Special Olympics Northern California & Nevada
Industry Marketing and Advertising
Experience
GE Appliances October 2013 - July 2014
Catholic Charities of Santa Clara County October 2011 - October 2012
Morpho Detection, Inc./GE Homeland Protection, Inc. July 2009 - July 2011
GE Homeland Protection, Inc. June 2007 - July 2009
GE Homeland Protection, Inc. August 2005 - June 2007
GE Homeland Protection, Inc. August 2006 - March 2007
GE Healthcare Financial Services July 2002 - July 2005
GE Capital May 2000 - June 2002
First USA Bank February 1999 - April 2000
Playtex Products April 1998 - August 1998
Skills
Cross-functional Team..., Financial Analysis, Marketing Strategy, Strategic Planning, Business Strategy, Marketing Management, Contract Management, Project Planning, Process Improvement, Leadership, P&L Management, Problem Solving, Inclusive Leadership, Business Analysis, Coaching, Customer Service, Customer Support, Customer-focused Service, Market Analysis, Government Contracting, New Product..., Revenue & Profit Growth, Six Sigma, Team Building, Business Development, Program Management, Management
Education
Cornell University - S.C. Johnson Graduate School of Management 1996 — 1998
MBA
Sonoma State University 2011 — 2012
Certificate, Wine Business
Santa Clara University 1988 — 1992
BS, Finance
Lynbrook High School
GE Appliances October 2013 - July 2014
Catholic Charities of Santa Clara County October 2011 - October 2012
Morpho Detection, Inc./GE Homeland Protection, Inc. July 2009 - July 2011
GE Homeland Protection, Inc. June 2007 - July 2009
GE Homeland Protection, Inc. August 2005 - June 2007
GE Homeland Protection, Inc. August 2006 - March 2007
GE Healthcare Financial Services July 2002 - July 2005
GE Capital May 2000 - June 2002
First USA Bank February 1999 - April 2000
Playtex Products April 1998 - August 1998
Skills
Cross-functional Team..., Financial Analysis, Marketing Strategy, Strategic Planning, Business Strategy, Marketing Management, Contract Management, Project Planning, Process Improvement, Leadership, P&L Management, Problem Solving, Inclusive Leadership, Business Analysis, Coaching, Customer Service, Customer Support, Customer-focused Service, Market Analysis, Government Contracting, New Product..., Revenue & Profit Growth, Six Sigma, Team Building, Business Development, Program Management, Management
Education
Cornell University - S.C. Johnson Graduate School of Management 1996 — 1998
MBA
Sonoma State University 2011 — 2012
Certificate, Wine Business
Santa Clara University 1988 — 1992
BS, Finance
Lynbrook High School
Victoria Graham's FIRST USA BANK Experience 1997 - 1999
Job Director of Training
Industry Outsourcing/Offshoring
Experience
United Recovery Systems LP August 2014 - Present
APAC Customer Services June 2012 - May 2014
NCO Customer Management, Inc. November 2008 - June 2012
Dell February 2008 - October 2008
Dell June 1999 - October 2008
AGLCC 2007 - 2008
Out Youth 2003 - 2008
Human Rights Campaign 2003 - 2008
HRC Austin 2005 - 2007
First USA Bank 1997 - 1999
Skills
Instructional Design, Performance Consulting, ADDIE, Leadership Development, Deployment, E-learning, Blended Learning, Adult Education, Organizational..., Training Delivery, Talent Management, Coaching, Instructor-led Training, Succession Planning, Captivate, Needs Analysis, Performance Management, Change Management, Human Performance, Instructional Technology, Blended Learning..., Learning Management, Curriculum Design, Distance Learning, Employee Engagement, Organizational..., E-learning Development, ILT, Workplace Learning, Learning Technology, Online Training, Classroom Instruction, Curriculum Development, Web-based Training, Team Building, Organizational Learning, Learning Solutions, Emotional Intelligence, 360 Feedback, Organizational Design, Strategic Planning, MBTI, Personal Development, Culture Change, Educational Technology, BPO, Call Centers, E-Learning, Leadership, Outsourcing
Education
American InterContinental University 2007 — 2009
Master of Business Administration (M.B.A.), Organizational Psychology & International Business
American InterContinental University 2005 — 2007
Bachelor of Arts (B.A.), Project Management
United Recovery Systems LP August 2014 - Present
APAC Customer Services June 2012 - May 2014
NCO Customer Management, Inc. November 2008 - June 2012
Dell February 2008 - October 2008
Dell June 1999 - October 2008
AGLCC 2007 - 2008
Out Youth 2003 - 2008
Human Rights Campaign 2003 - 2008
HRC Austin 2005 - 2007
First USA Bank 1997 - 1999
Skills
Instructional Design, Performance Consulting, ADDIE, Leadership Development, Deployment, E-learning, Blended Learning, Adult Education, Organizational..., Training Delivery, Talent Management, Coaching, Instructor-led Training, Succession Planning, Captivate, Needs Analysis, Performance Management, Change Management, Human Performance, Instructional Technology, Blended Learning..., Learning Management, Curriculum Design, Distance Learning, Employee Engagement, Organizational..., E-learning Development, ILT, Workplace Learning, Learning Technology, Online Training, Classroom Instruction, Curriculum Development, Web-based Training, Team Building, Organizational Learning, Learning Solutions, Emotional Intelligence, 360 Feedback, Organizational Design, Strategic Planning, MBTI, Personal Development, Culture Change, Educational Technology, BPO, Call Centers, E-Learning, Leadership, Outsourcing
Education
American InterContinental University 2007 — 2009
Master of Business Administration (M.B.A.), Organizational Psychology & International Business
American InterContinental University 2005 — 2007
Bachelor of Arts (B.A.), Project Management
Stephen Bozzo's FIRST USA BANK Experience 1996 - 1999
Job Risk Director Operational Risk Oversight at JPMorgan Chase
Industry Financial Services
Experience
JPMorgan Chase October 2012 - Present
JP Morgan Chase August 2007 - October 2012
JP Morgan Chase 2002 - 2007
Bank One 1999 - 2002
First USA Bank 1996 - 1999
Skills
Credit Cards, Credit Risk, Portfolio Management, Credit, Banking, Risk Management, Financial Risk, Risk Analytics, Loans, Analytics, Predictive Modeling, Credit Analysis, Consumer Lending, Financial Analysis, OFAC, Business Analysis, Operational Risk, SAS, Fraud
Education
American University 1987 — 1991
B.A., International Studies and German / West European Area Studies
Archmere Academy 1984 — 1987
JPMorgan Chase October 2012 - Present
JP Morgan Chase August 2007 - October 2012
JP Morgan Chase 2002 - 2007
Bank One 1999 - 2002
First USA Bank 1996 - 1999
Skills
Credit Cards, Credit Risk, Portfolio Management, Credit, Banking, Risk Management, Financial Risk, Risk Analytics, Loans, Analytics, Predictive Modeling, Credit Analysis, Consumer Lending, Financial Analysis, OFAC, Business Analysis, Operational Risk, SAS, Fraud
Education
American University 1987 — 1991
B.A., International Studies and German / West European Area Studies
Archmere Academy 1984 — 1987
Rey Ong's FIRST USA BANK Experience 1998 - 1998
Job Group Product Manager at AppDynamics
Industry Information Technology and Services
Experience
Openprise September 2015 - Present
AppDynamics January 2015 - September 2015
AppDynamics January 2014 - January 2015
AppDynamics January 2013 - January 2014
NICE Systems August 2011 - January 2013
Oracle July 2007 - August 2011
Compensation Technologies September 2004 - July 2007
Callidus Software 2004 - 2007
CGI-AMS (formerly AMS) September 2000 - September 2004
First USA Bank 1998 - 1998
Skills
Product Management, Enterprise Software, Sales Compensation, Go-to-market Strategy, Strategy, Cross-functional Team..., Integration, Pre-sales, Business Process, Software Development, SaaS, Management, Oracle, Testing, Cloud Computing, Business Intelligence
Education
Carnegie Mellon University 1999 — 2000
Masters, Information System Management
Carnegie Mellon University 1995 — 1999
Bachelor, Computer Science
Dominican School
TAS
Openprise September 2015 - Present
AppDynamics January 2015 - September 2015
AppDynamics January 2014 - January 2015
AppDynamics January 2013 - January 2014
NICE Systems August 2011 - January 2013
Oracle July 2007 - August 2011
Compensation Technologies September 2004 - July 2007
Callidus Software 2004 - 2007
CGI-AMS (formerly AMS) September 2000 - September 2004
First USA Bank 1998 - 1998
Skills
Product Management, Enterprise Software, Sales Compensation, Go-to-market Strategy, Strategy, Cross-functional Team..., Integration, Pre-sales, Business Process, Software Development, SaaS, Management, Oracle, Testing, Cloud Computing, Business Intelligence
Education
Carnegie Mellon University 1999 — 2000
Masters, Information System Management
Carnegie Mellon University 1995 — 1999
Bachelor, Computer Science
Dominican School
TAS
Haider Zaidi's FIRST USA BANK Experience April 1995 - December 1996
Job Managing Director at Citigroup
Industry Banking
Experience
Citigroup March 2012 - Present
Citigroup December 2006 - February 2012
Citigroup February 2006 - December 2006
JPMorganChase December 2004 - February 2006
JPMorganChase April 2000 - December 2004
Chase Manhattan Bank November 1998 - April 2000
Chase Manhattan Bank January 1997 - November 1998
First USA Bank April 1995 - December 1996
Skills
Analytics, Banking, Financial Risk, Loans, Management, Portfolio Management, Predictive Analytics, Risk Management, SDLC, Segmentation, Strategy, Leadership, Team Management, Credit
Education
Cornell University 1994 — 1995
MEng, Electrical Engineering
Cornell University 1989 — 1993
BS, Electrical Engineering
Aitchison College 1978 — 1989
St.Mary's Academy 1984 — 1988
Citigroup March 2012 - Present
Citigroup December 2006 - February 2012
Citigroup February 2006 - December 2006
JPMorganChase December 2004 - February 2006
JPMorganChase April 2000 - December 2004
Chase Manhattan Bank November 1998 - April 2000
Chase Manhattan Bank January 1997 - November 1998
First USA Bank April 1995 - December 1996
Skills
Analytics, Banking, Financial Risk, Loans, Management, Portfolio Management, Predictive Analytics, Risk Management, SDLC, Segmentation, Strategy, Leadership, Team Management, Credit
Education
Cornell University 1994 — 1995
MEng, Electrical Engineering
Cornell University 1989 — 1993
BS, Electrical Engineering
Aitchison College 1978 — 1989
St.Mary's Academy 1984 — 1988
Dennis Fish's FIRST USA BANK Experience 1999 - March 2001
Job Partner/Chief Operating Officer at Incent Media, LLC
Industry Marketing and Advertising
Experience
Incent Media, LLC July 2010 - Present
ICS Corporation February 2007 - Present
Credit One Financial Solutions 2006 - 2007
Applied Card Systems/Cross Country Bank/ Applied Bank May 1992 - December 2006
First USA Bank 1999 - March 2001
Century Financial Services 1990 - 1992
Tri State Publishing 1988 - 1990
Campus Dimensions 1986 - 1988
College Credit Card Corporation 1986 - 1988
Skills
Partnership Marketing, Contract Negotiation, Direct Marketing, Email Marketing, Digital Marketing, Marketing Strategy, Social Media Marketing, Product Development, SEO, Database Marketing, Customer Acquisition, Analytics, Marketing, Mobile Marketing, Advertising, Lead Generation, Account Management, CRM, Online Marketing, Direct Mail, Strategy, Relationship Marketing, Affiliate Marketing, Start-ups, Leadership, Marketing Management, Brand Development, Digital Strategy, Marketing Communications, Executive Management, Integrated Marketing, Financial Services, Sales, Online Lead Generation, Media Buying, Web Analytics, Strategic Planning, Segmentation, Multi-channel Marketing, Management, Strategic Partnerships, SEM, PPC, Online Advertising, Business Development, New Business Development
Education
Drexel University - LeBow College of Business 1988 — 1991
MBA
Temple University 1988 — 1989
Bloomsburg University of Pennsylvania 1982 — 1986
B.A.
Incent Media, LLC July 2010 - Present
ICS Corporation February 2007 - Present
Credit One Financial Solutions 2006 - 2007
Applied Card Systems/Cross Country Bank/ Applied Bank May 1992 - December 2006
First USA Bank 1999 - March 2001
Century Financial Services 1990 - 1992
Tri State Publishing 1988 - 1990
Campus Dimensions 1986 - 1988
College Credit Card Corporation 1986 - 1988
Skills
Partnership Marketing, Contract Negotiation, Direct Marketing, Email Marketing, Digital Marketing, Marketing Strategy, Social Media Marketing, Product Development, SEO, Database Marketing, Customer Acquisition, Analytics, Marketing, Mobile Marketing, Advertising, Lead Generation, Account Management, CRM, Online Marketing, Direct Mail, Strategy, Relationship Marketing, Affiliate Marketing, Start-ups, Leadership, Marketing Management, Brand Development, Digital Strategy, Marketing Communications, Executive Management, Integrated Marketing, Financial Services, Sales, Online Lead Generation, Media Buying, Web Analytics, Strategic Planning, Segmentation, Multi-channel Marketing, Management, Strategic Partnerships, SEM, PPC, Online Advertising, Business Development, New Business Development
Education
Drexel University - LeBow College of Business 1988 — 1991
MBA
Temple University 1988 — 1989
Bloomsburg University of Pennsylvania 1982 — 1986
B.A.
Joe Zilcosky's FIRST USA BANK Experience 1996 - 1999
Job Business Development Leader at the Delaware Economic Development Office (An Executive Department of the Governor)
Industry Government Relations
Experience
Delaware Economic Development Office (an Executive Department of the Governor) August 2009 - Present
Delaware Economic Development Office June 2007 - August 2009
Blue Dog Interactive Trivia, LLC 2005 - 2007
CGP, LLC 2001 - 2005
Members Connect, INC 1999 - 2001
First USA Bank 1996 - 1999
First USA 1996 - 1999
First USA/Bank One 1996 - 1999
Skills
Economic Development, Strategic Planning, Public Speaking, Business Development, Leadership Development, Business Strategy, Market Research, New Business Development, Government, Marketing, Marketing Strategy, Entrepreneurship, Small Business, Budgets, Leadership, Public Relations, Fundraising, Training, Nonprofits, Program Management, Organizational..., Proposal Writing, Start-ups, Strategy, Business Planning, Policy, Management Consulting, Contract Negotiation
Education
Columbia University in the City of New York 1992 — 1996
BA, Economics
Delaware Economic Development Office (an Executive Department of the Governor) August 2009 - Present
Delaware Economic Development Office June 2007 - August 2009
Blue Dog Interactive Trivia, LLC 2005 - 2007
CGP, LLC 2001 - 2005
Members Connect, INC 1999 - 2001
First USA Bank 1996 - 1999
First USA 1996 - 1999
First USA/Bank One 1996 - 1999
Skills
Economic Development, Strategic Planning, Public Speaking, Business Development, Leadership Development, Business Strategy, Market Research, New Business Development, Government, Marketing, Marketing Strategy, Entrepreneurship, Small Business, Budgets, Leadership, Public Relations, Fundraising, Training, Nonprofits, Program Management, Organizational..., Proposal Writing, Start-ups, Strategy, Business Planning, Policy, Management Consulting, Contract Negotiation
Education
Columbia University in the City of New York 1992 — 1996
BA, Economics
Enrico Lamberti's FIRST USA BANK Experience 1999 - 2000
Job Owner, StellAvant Group
Industry Internet
Experience
StellAvant Group Vice President Sales & Business DevelopmentParadigm Direct / First USA Bank2000 - 2002
First USA Bank 1999 - 2000
Education
Florida International University
StellAvant Group Vice President Sales & Business DevelopmentParadigm Direct / First USA Bank2000 - 2002
First USA Bank 1999 - 2000
Education
Florida International University
Rob Steelman, CFA's FIRST USA BANK Experience July 1992 - March 1994
Job Senior Investment Analyst at CIFC Asset Management
Industry Investment Management
Experience
CIFC Asset Management March 2006 - Present
ABNAMRO Bank NV April 2003 - March 2006
Janney Montgomery Scott February 2002 - April 2003
JPMorgan Securities July 1997 - October 2001
Tague Securities March 1994 - April 1995
First USA Bank July 1992 - March 1994
Skills
Portfolio Management, Mergers, Credit, Financial Structuring, Finance, Equity Research, Banking, Loans, Strategy, LBO, Leveraged Finance, Capital Markets
Education
Columbia University - Columbia Business School 1995 — 1997
MBA, Finance
Swarthmore College 1989 — 1992
BA, Economics and Mathematics
Mendham High School 1984 — 1988
CIFC Asset Management March 2006 - Present
ABNAMRO Bank NV April 2003 - March 2006
Janney Montgomery Scott February 2002 - April 2003
JPMorgan Securities July 1997 - October 2001
Tague Securities March 1994 - April 1995
First USA Bank July 1992 - March 1994
Skills
Portfolio Management, Mergers, Credit, Financial Structuring, Finance, Equity Research, Banking, Loans, Strategy, LBO, Leveraged Finance, Capital Markets
Education
Columbia University - Columbia Business School 1995 — 1997
MBA, Finance
Swarthmore College 1989 — 1992
BA, Economics and Mathematics
Mendham High School 1984 — 1988
Krishna Shanmugam's FIRST USA BANK Experience March 1999 - February 2001
Job Infrastructure Operations Leader in Application, Database, Server, Storage and Network Management
Industry Information Technology and Services
Experience
Google July 2011 - Present
Google July 2007 - June 2011
Oracle USA Inc May 2003 - July 2007
Oracle March 2001 - May 2003
First USA Bank March 1999 - February 2001
Cognizant Technology Solutions 1997 - 1998
Skills
System Administration, Storage Area Networks, ITIL, Vendor Management, System Architecture, Virtualization, NetApp, Clustering, High Availability, Data Center, Cluster, Linux, Infrastructure, Security, Management, CRM, Cloud Computing, Strategy, Unix, Storage
Education
California State University-Hayward - School of Business and Economics 2001 — 2004
MBA, Computer information systems
Manonmaniam Sundaranar University 1993 — 1997
BE, Computer Science
ITIL Masters in Service Management
ITIL Masters in Service management
Google July 2011 - Present
Google July 2007 - June 2011
Oracle USA Inc May 2003 - July 2007
Oracle March 2001 - May 2003
First USA Bank March 1999 - February 2001
Cognizant Technology Solutions 1997 - 1998
Skills
System Administration, Storage Area Networks, ITIL, Vendor Management, System Architecture, Virtualization, NetApp, Clustering, High Availability, Data Center, Cluster, Linux, Infrastructure, Security, Management, CRM, Cloud Computing, Strategy, Unix, Storage
Education
California State University-Hayward - School of Business and Economics 2001 — 2004
MBA, Computer information systems
Manonmaniam Sundaranar University 1993 — 1997
BE, Computer Science
ITIL Masters in Service Management
ITIL Masters in Service management
Cyndy Hill's FIRST USA BANK Experience 1991 - 1995
Job President/Managing Director at Apollo Blake
Industry Consumer Services
Experience
Apollo Blake March 2008 - Present
Upstream LLC April 2005 - January 2008
Metro One 1999 - 2005
MetroOne 1998 - 2005
American Cancer Society 1995 - 1998
DecisionOne 1995 - 1996
First USA Bank 1991 - 1995
Skills
CRM, Outsourcing, Leadership, Call Centers, Management, Operations Management, Start-ups, Telecommunications, Customer Experience, Customer Service, Strategic Planning, Customer Satisfaction, E-commerce, Contact Centers, Call Center, Networking, Contract Negotiation, Offshoring, Strategy, BPO, Budgets, Change Management, Team Building, Team Leadership, Vendor Management, Account Management, Process Improvement, Team Management, Business Development
Education
Texas State University-San Marcos 1995 — 1998
MA, Sociology and Criminal Justice
The University of Texas at Austin 1990 — 1993
Apollo Blake March 2008 - Present
Upstream LLC April 2005 - January 2008
Metro One 1999 - 2005
MetroOne 1998 - 2005
American Cancer Society 1995 - 1998
DecisionOne 1995 - 1996
First USA Bank 1991 - 1995
Skills
CRM, Outsourcing, Leadership, Call Centers, Management, Operations Management, Start-ups, Telecommunications, Customer Experience, Customer Service, Strategic Planning, Customer Satisfaction, E-commerce, Contact Centers, Call Center, Networking, Contract Negotiation, Offshoring, Strategy, BPO, Budgets, Change Management, Team Building, Team Leadership, Vendor Management, Account Management, Process Improvement, Team Management, Business Development
Education
Texas State University-San Marcos 1995 — 1998
MA, Sociology and Criminal Justice
The University of Texas at Austin 1990 — 1993
Michael Shivery's FIRST USA BANK Experience 1996 - 1998
Job Client Services Manager at ebay enterprise
Industry Consumer Goods
Experience
eBay Enterprise September 1999 - April 2015
GSI Commerce September 1999 - January 2013
GSI Commerce 1999 - 2008
First USA Bank 1996 - 1998
Skills
E-commerce, Web Analytics, Omniture, Email Marketing, Affiliate Marketing, SEM, Analytics, Online Advertising, Digital Marketing, Google Analytics, PPC, SEO, Digital Strategy, Interactive Marketing, B2B, CRM, Account Management, Google Adwords, Multi-channel Marketing, Mobile Marketing, Sales, Strategic Partnerships, Display Advertising, Landing Page..., Conversion Optimization, Search Advertising, Management
Education
University of Delaware
eBay Enterprise September 1999 - April 2015
GSI Commerce September 1999 - January 2013
GSI Commerce 1999 - 2008
First USA Bank 1996 - 1998
Skills
E-commerce, Web Analytics, Omniture, Email Marketing, Affiliate Marketing, SEM, Analytics, Online Advertising, Digital Marketing, Google Analytics, PPC, SEO, Digital Strategy, Interactive Marketing, B2B, CRM, Account Management, Google Adwords, Multi-channel Marketing, Mobile Marketing, Sales, Strategic Partnerships, Display Advertising, Landing Page..., Conversion Optimization, Search Advertising, Management
Education
University of Delaware
Dale Rife's FIRST USA BANK Experience 1991 - 1997
Job Realtor at Ocean Atlantic Sotheby's International Realty
Industry Financial Services
Experience
JP Morgan Chase Bank 2002 - Present
JPMorgan Chase 2002 - Present
JP Morgan Chase 2000 - Present
Chase 1991 - Present
Ocean Atlantic Sotheby's International Realty February 2015 - Present
JPMorgan Chase December 1991 - 2014
JPMorganChase 1991 - 2014
First USA Bank 1991 - 1997
First USA 1991 - 1997
Education
University of Delaware 1985 — 1990
William Penn
JP Morgan Chase Bank 2002 - Present
JPMorgan Chase 2002 - Present
JP Morgan Chase 2000 - Present
Chase 1991 - Present
Ocean Atlantic Sotheby's International Realty February 2015 - Present
JPMorgan Chase December 1991 - 2014
JPMorganChase 1991 - 2014
First USA Bank 1991 - 1997
First USA 1991 - 1997
Education
University of Delaware 1985 — 1990
William Penn
Martin Maistre's FIRST USA BANK Experience 1995 - 1998
Job Global Operations & Technology Executive, CIO, focused on Transformations, Mergers/Divestitures, Data & Cost Efficiency
Industry Financial Services
Experience
Dynamic Solutions Task-Force 2 April 2015 - Present
AIG July 2011 - March 2014
AIG July 2007 - March 2014
Access Group January 2006 - July 2007
Access Group April 2005 - January 2006
JP Morgan Chase Card Services / Bank One / First USA 1998 - 2005
First USA Bank 1995 - 1998
JP Morgan 1982 - 1995
Skills
SDLC, Vendor Management, Finance, Financial Services, IT Strategy, Inspiring People, Strategy, IT Management, Leadership, Credit Cards, Strategic Leadership, Executive Management, Organizational..., Risk Management, Integration, Process Improvement, Change Management, Enterprise Architecture, Program Management, Banking, Business Analysis, Business Process..., Capital Markets, Data Warehousing, Human Resources, Disaster Recovery, Governance, ITIL, Requirements Analysis, Investments, Outsourcing, Management, PMO, Project Portfolio..., Software Development, Project Management, Emotional Intelligence, Mergers & Acquisitions, Organizational Culture, Transformational...
Education
Manhattan College 1978 — 1981
Dynamic Solutions Task-Force 2 April 2015 - Present
AIG July 2011 - March 2014
AIG July 2007 - March 2014
Access Group January 2006 - July 2007
Access Group April 2005 - January 2006
JP Morgan Chase Card Services / Bank One / First USA 1998 - 2005
First USA Bank 1995 - 1998
JP Morgan 1982 - 1995
Skills
SDLC, Vendor Management, Finance, Financial Services, IT Strategy, Inspiring People, Strategy, IT Management, Leadership, Credit Cards, Strategic Leadership, Executive Management, Organizational..., Risk Management, Integration, Process Improvement, Change Management, Enterprise Architecture, Program Management, Banking, Business Analysis, Business Process..., Capital Markets, Data Warehousing, Human Resources, Disaster Recovery, Governance, ITIL, Requirements Analysis, Investments, Outsourcing, Management, PMO, Project Portfolio..., Software Development, Project Management, Emotional Intelligence, Mergers & Acquisitions, Organizational Culture, Transformational...
Education
Manhattan College 1978 — 1981
Kirsten Osland's FIRST USA BANK Experience June 1999 - March 2000
Job Division Lead, FI/Affinity/NFL Partnerships at Barclaycard US
Industry Financial Services
Experience
Barclaycard February 2014 - Present
Barclaycard October 2010 - February 2014
Barclaycard September 2007 - October 2010
Citigroup February 2003 - September 2007
UATP June 2001 - February 2003
Wachovia March 2000 - June 2001
First USA Bank June 1999 - March 2000
Skills
Credit Cards, Financial Services, Relationship Management, Customer Acquisition, Analytics, Segmentation, Direct Marketing, Portfolio Management, Loyalty Programs, Banking, E-commerce, Database Marketing, Mobile Payments, Multi-channel Marketing, Customer Experience, Marketing Strategy, Strategic Partnerships, Management, Product Management, Strategy, B2B Marketing, Marketing, Debit Cards, CRM, Customer Retention, Payments, P&L Management, Executive Management, Loyalty Marketing, Cards, Electronic Payments, Integrated Marketing, Mobile Marketing, Competitive Analysis
Education
University at Buffalo
Barclaycard February 2014 - Present
Barclaycard October 2010 - February 2014
Barclaycard September 2007 - October 2010
Citigroup February 2003 - September 2007
UATP June 2001 - February 2003
Wachovia March 2000 - June 2001
First USA Bank June 1999 - March 2000
Skills
Credit Cards, Financial Services, Relationship Management, Customer Acquisition, Analytics, Segmentation, Direct Marketing, Portfolio Management, Loyalty Programs, Banking, E-commerce, Database Marketing, Mobile Payments, Multi-channel Marketing, Customer Experience, Marketing Strategy, Strategic Partnerships, Management, Product Management, Strategy, B2B Marketing, Marketing, Debit Cards, CRM, Customer Retention, Payments, P&L Management, Executive Management, Loyalty Marketing, Cards, Electronic Payments, Integrated Marketing, Mobile Marketing, Competitive Analysis
Education
University at Buffalo
Larry Drexler's FIRST USA BANK Experience 1998 - 2000
Job General Counsel and CPO, Barclays Bank Delaware
Industry Financial Services
Experience
Barclays Bank 2000 - Present
First USA Bank 1998 - 2000
Oberly Jennings and Drexler 1996 - 1998
Elzufon, Austin and Drexler 1986 - 1996
Skills
AML, Due Diligence, Financial Risk, KYC, Loans, OFAC, Credit Cards, Credit, Corporate Governance, Corporate Social..., Contract Negotiation, Contractual Agreements, Fraud, Securities, Payments, Risk Management, Mergers, Strategy, Privacy Law, Securities Regulation, Mergers & Acquisitions, Operational Risk, Financial Regulation, Operational Risk..., Data Privacy, Capital Markets, Enterprise Risk..., Financial Institutions, Structured Finance, Joint Ventures, Governance, Executive Management, Credit Risk, Portfolio Management, Private Equity, Restructuring, Financial Services, Banking, Strategic Planning
Education
Hofstra University School of Law 1981 — 1984
Doctor of Law (JD)
Franklin & Marshall College 1975 — 1979
Bachelor's degree, Government
Barclays Bank 2000 - Present
First USA Bank 1998 - 2000
Oberly Jennings and Drexler 1996 - 1998
Elzufon, Austin and Drexler 1986 - 1996
Skills
AML, Due Diligence, Financial Risk, KYC, Loans, OFAC, Credit Cards, Credit, Corporate Governance, Corporate Social..., Contract Negotiation, Contractual Agreements, Fraud, Securities, Payments, Risk Management, Mergers, Strategy, Privacy Law, Securities Regulation, Mergers & Acquisitions, Operational Risk, Financial Regulation, Operational Risk..., Data Privacy, Capital Markets, Enterprise Risk..., Financial Institutions, Structured Finance, Joint Ventures, Governance, Executive Management, Credit Risk, Portfolio Management, Private Equity, Restructuring, Financial Services, Banking, Strategic Planning
Education
Hofstra University School of Law 1981 — 1984
Doctor of Law (JD)
Franklin & Marshall College 1975 — 1979
Bachelor's degree, Government
Jennaydra Clunis's FIRST USA BANK Experience September 1999 - May 2001
Job Employment Law Attorney
Industry Law Practice
Experience
Goldberg Segalla LLP January 2008 - Present
NYC Law Department January 2005 - January 2008
New Jersey State Judiciary September 2004 - August 2005
MTV Networks January 2003 - May 2003
First USA Bank September 1999 - May 2001
Skills
Employment Law, Pleadings, Legal Research, Hearings, Workers Compensation, Courts, Trials, Arbitration, Administration, Appeals, Legal Writing, Litigation, Civil Litigation, Management, Product Liability, Depositions
Education
New York Law School 2001 — 2004
J.D.
University of Delaware - Lerner College of Business and Economics 1995 — 1999
B.S.B.A., Marketing and Finance
Goldberg Segalla LLP January 2008 - Present
NYC Law Department January 2005 - January 2008
New Jersey State Judiciary September 2004 - August 2005
MTV Networks January 2003 - May 2003
First USA Bank September 1999 - May 2001
Skills
Employment Law, Pleadings, Legal Research, Hearings, Workers Compensation, Courts, Trials, Arbitration, Administration, Appeals, Legal Writing, Litigation, Civil Litigation, Management, Product Liability, Depositions
Education
New York Law School 2001 — 2004
J.D.
University of Delaware - Lerner College of Business and Economics 1995 — 1999
B.S.B.A., Marketing and Finance
Dave Clauss's FIRST USA BANK Experience 1998 - 2002
Job Product Manager at Garda
Industry Financial Services
Experience
Garda 2003 - Present
First USA Bank 1998 - 2002
First USA Bank 1998 - 1998
Skills
Management, Program Management, Financial Forecasting, Operations Management, Logistics, Process Improvement, Sales, Marketing, Cross-functional Team..., Team Building
Education
University of Delaware - Lerner College of Business and Economics 1996 — 1998
MBA, Marketing
University of Delaware - Lerner College of Business and Economics 1992 — 1996
Bachelors, Business Administration
Garda 2003 - Present
First USA Bank 1998 - 2002
First USA Bank 1998 - 1998
Skills
Management, Program Management, Financial Forecasting, Operations Management, Logistics, Process Improvement, Sales, Marketing, Cross-functional Team..., Team Building
Education
University of Delaware - Lerner College of Business and Economics 1996 — 1998
MBA, Marketing
University of Delaware - Lerner College of Business and Economics 1992 — 1996
Bachelors, Business Administration
Philip Steinkrauss's FIRST USA BANK Experience 1993 - 1994
Job Vice President, Finance and Business Planning at Doral Financial Corporation
Industry Banking
Experience
Citi June 2015 - Present
Doral Financial Corporation June 2012 - May 2015
Barclaycard US November 2011 - June 2012
Wilmington Trust 2007 - September 2011
Wells Fargo Auto Finance 2006 - 2007
The Bank of New York 2003 - 2006
Fleet Credit Card Services 1998 - 2000
The Bank of New York 1994 - 1998
First USA Bank 1993 - 1994
Skills
Banking, Risk Management, Portfolio Management, Credit Analysis, Financial Analysis, Financial Services, Credit, Loans, Financial Modeling, Credit Risk
Education
Villanova University 2000 — 2001
MBA, Finance
University of Pennsylvania - The Wharton School 1989 — 1993
MS in Economics, Finance & Strategic Management
Citi June 2015 - Present
Doral Financial Corporation June 2012 - May 2015
Barclaycard US November 2011 - June 2012
Wilmington Trust 2007 - September 2011
Wells Fargo Auto Finance 2006 - 2007
The Bank of New York 2003 - 2006
Fleet Credit Card Services 1998 - 2000
The Bank of New York 1994 - 1998
First USA Bank 1993 - 1994
Skills
Banking, Risk Management, Portfolio Management, Credit Analysis, Financial Analysis, Financial Services, Credit, Loans, Financial Modeling, Credit Risk
Education
Villanova University 2000 — 2001
MBA, Finance
University of Pennsylvania - The Wharton School 1989 — 1993
MS in Economics, Finance & Strategic Management
Brian OMalley's FIRST USA BANK Experience 2000 - 2002
Job svp at nasdaq
Industry Financial Services
Experience
nasdaq March 2002 - Present
First USA Bank 2000 - 2002
First USA 1999 - 2002
JP Morgan 1990 - 2002
JP Morgan Chase 1990 - 2000
GAO 1978 - 1986
Skills
Capital Markets, Investor Relations, Financial Services, Financial Risk, Risk Management, Disaster Recovery, Vendor Management, Enterprise Risk..., Business Process..., IT Audit, Operational Risk..., Governance, Operational Risk, AML, Business Continuity, Sarbanes-Oxley Act, Securities, Information Security
Education
George Mason University 1982 — 1985
Masters, MIS
Saint Vincent College 1974 — 1978
Accounting
University of Pennsylvania - The Wharton School
Executive Information Systems Program, MIS
nasdaq March 2002 - Present
First USA Bank 2000 - 2002
First USA 1999 - 2002
JP Morgan 1990 - 2002
JP Morgan Chase 1990 - 2000
GAO 1978 - 1986
Skills
Capital Markets, Investor Relations, Financial Services, Financial Risk, Risk Management, Disaster Recovery, Vendor Management, Enterprise Risk..., Business Process..., IT Audit, Operational Risk..., Governance, Operational Risk, AML, Business Continuity, Sarbanes-Oxley Act, Securities, Information Security
Education
George Mason University 1982 — 1985
Masters, MIS
Saint Vincent College 1974 — 1978
Accounting
University of Pennsylvania - The Wharton School
Executive Information Systems Program, MIS
Werner Higueros's FIRST USA BANK Experience June 1999 - January 2000
Job Account Manager at Aetna
Industry Insurance
Experience
Aetna April 2012 - Present
Aetna June 2004 - April 2012
Vytra Health Plans January 2000 - June 2004
First USA bank June 1999 - January 2000
First USA bank January 1999 - June 1999
BlockBuster Video Inc. July 1993 - June 1998
BlockBuster Video Inc. July 1992 - July 1993
Skills
Analysis, Customer Service, Employee Benefits, Health Insurance, Health Savings Accounts, Managed Care, Management, Recruiting, Training, Sales Operations, Brokers, CRM, Disability Insurance, Insurance, Underwriting
Education
Queens College 1990 — 1996
Psychology
LaGuardia Community College 1991 — 1992
Psychology
Aetna April 2012 - Present
Aetna June 2004 - April 2012
Vytra Health Plans January 2000 - June 2004
First USA bank June 1999 - January 2000
First USA bank January 1999 - June 1999
BlockBuster Video Inc. July 1993 - June 1998
BlockBuster Video Inc. July 1992 - July 1993
Skills
Analysis, Customer Service, Employee Benefits, Health Insurance, Health Savings Accounts, Managed Care, Management, Recruiting, Training, Sales Operations, Brokers, CRM, Disability Insurance, Insurance, Underwriting
Education
Queens College 1990 — 1996
Psychology
LaGuardia Community College 1991 — 1992
Psychology
Art Pavoni's FIRST USA BANK Experience June 1990 - August 1996
Job VP/Sr. Credit Officer Risk Analytics, Portfolio Management, Modeling and Strategy at PNC
Industry Banking
Experience
PNC January 2012 - Present
Wilmington Trust Company July 2006 - March 2012
Bank of New York August 1996 - July 2006
First USA Bank June 1990 - August 1996
First USA Bank 1990 - 1996
First USA January 1987 - January 1990
Skills
Credit Risk, Portfolio Management, Credit, Risk Management, Analytics, Credit Cards, Banking, Loans, Financial Risk, Strategy, Mortgage Lending, Analysis, Financial Services
Education
Tulane University
BS Applied, Mathematics
Wilmington College - Masters Coursework in Operations Research and Statistics
PNC January 2012 - Present
Wilmington Trust Company July 2006 - March 2012
Bank of New York August 1996 - July 2006
First USA Bank June 1990 - August 1996
First USA Bank 1990 - 1996
First USA January 1987 - January 1990
Skills
Credit Risk, Portfolio Management, Credit, Risk Management, Analytics, Credit Cards, Banking, Loans, Financial Risk, Strategy, Mortgage Lending, Analysis, Financial Services
Education
Tulane University
BS Applied, Mathematics
Wilmington College - Masters Coursework in Operations Research and Statistics
Kathleen Ridenour's FIRST USA BANK Experience December 1989 - December 1995
Job Call Center Manager at iStorage.com
Industry Consumer Services
Experience
iStorage.com February 2015 - Present
Borgata Hotel Casino & Spa January 2003 - February 2015
Mannington Mills, Inc. January 1998 - March 2002
First USA Bank December 1989 - December 1995
First Chicago National Bank December 1984 - December 1989
Skills
Hospitality, Customer Satisfaction, Hotels, Hospitality Industry, Hospitality Management, Pre-opening, Hotel Management, Front Office, Employee Training, Revenue Analysis, Training, Resorts, Casino, Team Building, Supervisory Skills, Call Centers, Customer Service, Quality Assurance, Hiring, Management
Education
Camden County College 1976 — 1978
iStorage.com February 2015 - Present
Borgata Hotel Casino & Spa January 2003 - February 2015
Mannington Mills, Inc. January 1998 - March 2002
First USA Bank December 1989 - December 1995
First Chicago National Bank December 1984 - December 1989
Skills
Hospitality, Customer Satisfaction, Hotels, Hospitality Industry, Hospitality Management, Pre-opening, Hotel Management, Front Office, Employee Training, Revenue Analysis, Training, Resorts, Casino, Team Building, Supervisory Skills, Call Centers, Customer Service, Quality Assurance, Hiring, Management
Education
Camden County College 1976 — 1978
Kim Guns's FIRST USA BANK Experience 1998 - 2003
Job Independent Human Resources Professional
Industry Human Resources
Experience
Chase 1998 - 2003
First USA Bank 1998 - 2003
JP Morgan Chase 1998 - 2003
Education
University of Delaware 1990 — 1995
Chase 1998 - 2003
First USA Bank 1998 - 2003
JP Morgan Chase 1998 - 2003
Education
University of Delaware 1990 — 1995
Don Geaslen's FIRST USA BANK Experience April 1997 - November 1999
Job EVP Chief Risk Officer at First Citizens Bank
Industry Financial Services
Experience
First Citizens Bank January 2010 - August 2014
First Citizens Bank March 2004 - December 2009
Wells Fargo (Wachovia Corporation) December 1999 - March 2004
First USA Bank April 1997 - November 1999
First USA Bank March 1994 - March 1997
MNC Financial Corporation May 1992 - February 1994
Ernst & Young July 1984 - April 1992
Skills
CPA, CISA, Internal Audit, Enterprise Risk..., Compliance Audits, Internal Controls, Banking, IT Audit, Audit, Compliance, Risk, Credit, Risk Assessment, Risk Management, Business Process..., AML, IT Governance, Information Security..., Financial Services, Auditing, COSO, Sarbanes-Oxley, Operational Risk..., Process Improvement, Loans, Financial Audits, Vendor Management, Quality Auditing, Sarbanes-Oxley Act, Finance, Credit Risk, Governance, Fraud, Credit Analysis, Financial Risk, Mortgage Lending, Executive Management, Operational Risk, Financial Analysis
Education
University of Maryland College Park
B.S., Accounting
First Citizens Bank January 2010 - August 2014
First Citizens Bank March 2004 - December 2009
Wells Fargo (Wachovia Corporation) December 1999 - March 2004
First USA Bank April 1997 - November 1999
First USA Bank March 1994 - March 1997
MNC Financial Corporation May 1992 - February 1994
Ernst & Young July 1984 - April 1992
Skills
CPA, CISA, Internal Audit, Enterprise Risk..., Compliance Audits, Internal Controls, Banking, IT Audit, Audit, Compliance, Risk, Credit, Risk Assessment, Risk Management, Business Process..., AML, IT Governance, Information Security..., Financial Services, Auditing, COSO, Sarbanes-Oxley, Operational Risk..., Process Improvement, Loans, Financial Audits, Vendor Management, Quality Auditing, Sarbanes-Oxley Act, Finance, Credit Risk, Governance, Fraud, Credit Analysis, Financial Risk, Mortgage Lending, Executive Management, Operational Risk, Financial Analysis
Education
University of Maryland College Park
B.S., Accounting
Lourdes Montalvo-Crane's FIRST USA BANK Experience January 1995 - September 1998
Job Human Resources Leader, Strategist, and Business Partner with a Solid Portfolio of Successful HR Initiatives
Industry Medical Devices
Experience
Siemens Corporation July 2011 - Present
Siemens Healthcare Diagnostics November 2004 - July 2011
Reliable Automatic Sprinkler September 1998 - November 2004
First USA Bank January 1995 - September 1998
Skills
Myers-Briggs Certified, 360 Feedback, OCI, LSI, DISC, Regulatory Affairs, Global Learning Program..., Inter-departmental..., Employee Relations, EEO, FMLA, ADA, Collaborative Problem..., Goal Achievement, Change Management, HR Policy Formulation, Performance Management, Salary Administration, HRIS, Succession Planning, Recruiting & Hiring, Learning &..., Spanish-English, Training Program..., E-learning..., Long-Range Strategic..., Global Learning Programs, Talent Management, Budget Administration, Problem Solving, Benefits Administration, Compensation Structure..., Project Implementation, Executive Coaching, Global Regulatory..., Policy and Procedure..., Online HR Solutions, Diversity Champion, Team Building &..., Visionary Leadership, Employee Onboarding, Executive-level..., Employee Engagement..., HR-Business Alignment, Human Resources..., Systems Implementation, FLSA, Intercultural Relations, Training Coordinator..., Team Building
Education
Long Island University, C.W. Post Campus
Bachelor of Arts (B.A.), Psychology
Siemens Corporation July 2011 - Present
Siemens Healthcare Diagnostics November 2004 - July 2011
Reliable Automatic Sprinkler September 1998 - November 2004
First USA Bank January 1995 - September 1998
Skills
Myers-Briggs Certified, 360 Feedback, OCI, LSI, DISC, Regulatory Affairs, Global Learning Program..., Inter-departmental..., Employee Relations, EEO, FMLA, ADA, Collaborative Problem..., Goal Achievement, Change Management, HR Policy Formulation, Performance Management, Salary Administration, HRIS, Succession Planning, Recruiting & Hiring, Learning &..., Spanish-English, Training Program..., E-learning..., Long-Range Strategic..., Global Learning Programs, Talent Management, Budget Administration, Problem Solving, Benefits Administration, Compensation Structure..., Project Implementation, Executive Coaching, Global Regulatory..., Policy and Procedure..., Online HR Solutions, Diversity Champion, Team Building &..., Visionary Leadership, Employee Onboarding, Executive-level..., Employee Engagement..., HR-Business Alignment, Human Resources..., Systems Implementation, FLSA, Intercultural Relations, Training Coordinator..., Team Building
Education
Long Island University, C.W. Post Campus
Bachelor of Arts (B.A.), Psychology
Morllo Faulkner's FIRST USA BANK Experience May 2000 - November 2001
Job
Industry Information Technology and Services
Experience
MHS November 2006 - Present
JP Morgan Chase 2002 - 2006
Bank One 2001 - 2002
First USA Bank May 2000 - November 2001
US Army 1990 - 2000
Education
DePaul University
Master of Science Network Engineering and Management
DeVry University-Illinois
Bachelor of Science (BS)
Deerfield Trinity International University
Bachelor of Arts (B.A.)
LAN\WAN PRofessional Orange Co CA,
Rock Valley College
MHS November 2006 - Present
JP Morgan Chase 2002 - 2006
Bank One 2001 - 2002
First USA Bank May 2000 - November 2001
US Army 1990 - 2000
Education
DePaul University
Master of Science Network Engineering and Management
DeVry University-Illinois
Bachelor of Science (BS)
Deerfield Trinity International University
Bachelor of Arts (B.A.)
LAN\WAN PRofessional Orange Co CA,
Rock Valley College
Sherin Isaac's FIRST USA BANK Experience 1998 - 1999
Job Instructor at Houston Community College
Industry Higher Education
Experience
Houston Community College Enrollment CounselorUniversity of Houston-Clear Lake2001 - 2005
First USA Bank 1998 - 1999
Education
Texas Southern University 2004 — 2008
EdD, Counselor Education
University of North Texas 1994 — 1997
MEd, Counseling and Student Services Administration
Texas State University 1990 — 1994
B.A, Sociology, History
Houston Community College Enrollment CounselorUniversity of Houston-Clear Lake2001 - 2005
First USA Bank 1998 - 1999
Education
Texas Southern University 2004 — 2008
EdD, Counselor Education
University of North Texas 1994 — 1997
MEd, Counseling and Student Services Administration
Texas State University 1990 — 1994
B.A, Sociology, History
Brian Van Brocklin's FIRST USA BANK Experience 1996 - 1998
Job Technical Sales Coordinator
Industry Telecommunications
Experience
XO Communications 2004 - Present
Allegiance Telecom 1999 - 2003
First USA Bank 1996 - 1998
First USA Bank 1996 - 1998
First USA Bank 1996 - 1998
Education
Oklahoma Christian University
Computer Science
XO Communications 2004 - Present
Allegiance Telecom 1999 - 2003
First USA Bank 1996 - 1998
First USA Bank 1996 - 1998
First USA Bank 1996 - 1998
Education
Oklahoma Christian University
Computer Science
Ingrid Jaschok's FIRST USA BANK Experience 1995 - 2004
Job Senior Vice President Nationstar Mortgage
Industry Banking
Experience
Nationstar Mortgage June 2004 - Present
First USA Bank 1995 - 2004
JPMorgan Chase April 1995 - August 2002
Bank One 1995 - 2002
First USA, Bank One, Austin, TX 1995 - 2002
First Usa 1995 - 2001
Bank One, Columbus NA 1995 - 2001
Skills
Loss Mitigation, Residential Mortgages, Mortgage Lending, Loans, Loan Origination, Portfolio Management, Mortgage Banking, Risk Management, Training, Foreclosures, Mortgage Servicing, Credit, Vendor Management, Loan Servicing, Banking, Investments, Underwriting, Call Centers, First Time Home Buyers, Default, VA loans, Investment Properties, Reverse Mortgages, Leadership, FHA, Relationship Management, Credit Risk, Credit Analysis, Mortgage Underwriting, Real Estate, Management, Refinance, Financial Risk, Finance, Financial Analysis, Consumer Lending, Loan Modifications, Asset Management, FHA financing, Process Improvement, Operations Management, Commercial Lending, Financial Services, USDA, Business Analysis, REO, Executive Management
Education
Kent State University 1990 — 1995
BS, Education
Nationstar Mortgage June 2004 - Present
First USA Bank 1995 - 2004
JPMorgan Chase April 1995 - August 2002
Bank One 1995 - 2002
First USA, Bank One, Austin, TX 1995 - 2002
First Usa 1995 - 2001
Bank One, Columbus NA 1995 - 2001
Skills
Loss Mitigation, Residential Mortgages, Mortgage Lending, Loans, Loan Origination, Portfolio Management, Mortgage Banking, Risk Management, Training, Foreclosures, Mortgage Servicing, Credit, Vendor Management, Loan Servicing, Banking, Investments, Underwriting, Call Centers, First Time Home Buyers, Default, VA loans, Investment Properties, Reverse Mortgages, Leadership, FHA, Relationship Management, Credit Risk, Credit Analysis, Mortgage Underwriting, Real Estate, Management, Refinance, Financial Risk, Finance, Financial Analysis, Consumer Lending, Loan Modifications, Asset Management, FHA financing, Process Improvement, Operations Management, Commercial Lending, Financial Services, USDA, Business Analysis, REO, Executive Management
Education
Kent State University 1990 — 1995
BS, Education
Cheryl Simpson's FIRST USA BANK Experience September 1998 - February 2001
Job Director of Finance, Treasury at Marlette Funding
Industry Banking
Experience
Marlette Funding October 2014 - Present
Barclays Bank Delaware April 2008 - July 2010
Barclays Bank Delaware February 2004 - April 2008
Barclays Bank Delaware February 2001 - February 2004
First USA Bank September 1998 - February 2001
Wilmington Trust February 1996 - September 1998
Penn Mutual June 1992 - February 1996
Skills
Relationship Management, Interest Rate Risk..., Liquidity Management, Project Management, Funds Transfer Pricing, Risk Management, Forecasting, Treasury, Cash Management, Banking, Internal Controls, Analysis
Education
University of Delaware - Lerner College of Business and Economics 1996 — 1999
MBA, Finance
Villanova University 1988 — 1992
BS, Accounting
Marlette Funding October 2014 - Present
Barclays Bank Delaware April 2008 - July 2010
Barclays Bank Delaware February 2004 - April 2008
Barclays Bank Delaware February 2001 - February 2004
First USA Bank September 1998 - February 2001
Wilmington Trust February 1996 - September 1998
Penn Mutual June 1992 - February 1996
Skills
Relationship Management, Interest Rate Risk..., Liquidity Management, Project Management, Funds Transfer Pricing, Risk Management, Forecasting, Treasury, Cash Management, Banking, Internal Controls, Analysis
Education
University of Delaware - Lerner College of Business and Economics 1996 — 1999
MBA, Finance
Villanova University 1988 — 1992
BS, Accounting
Latisha Scott's FIRST USA BANK Experience 1999 - 2002
Job Fraud Investigator at ING DIRECT
Industry Banking
Experience
ING DIRECT July 2007 - Present
Concord EFS December 2006 - July 2007
HBCS August 2002 - December 2006
First USA BANK 1999 - 2002
Education
University of Phoenix 2007 — 2009
Associates Degree in Business, Organizational Security and Management
ING DIRECT July 2007 - Present
Concord EFS December 2006 - July 2007
HBCS August 2002 - December 2006
First USA BANK 1999 - 2002
Education
University of Phoenix 2007 — 2009
Associates Degree in Business, Organizational Security and Management
Jeff Unkle, CPA's FIRST USA BANK Experience July 1997 - September 2001
Job CFO/Financial Executive
Industry Information Technology and Services
Experience
Arrow Electronics October 2012 - May 2013
TechTurn (acquired by Arrow Electronics) November 2009 - September 2012
National Oilwell Varco (NOV) April 2007 - November 2009
Dell Financial Services 2004 - 2007
First USA Bank July 1997 - September 2001
MBNA July 1991 - June 1996
Ernst & Young May 1988 - June 1991
Skills
Financial Analysis, Forecasting, Accounting, Sarbanes-Oxley Act, Risk Management, Strategic Financial..., Financial Accounting, Financial Reporting, Finance, Internal Controls, Financial Modeling, GAAP, Start-ups, Auditing, Mergers & Acquisitions, Managerial Finance, Internal Audit
Education
University of Maryland College Park 1983 — 1988
B.S., Accounting, Finance
Arrow Electronics October 2012 - May 2013
TechTurn (acquired by Arrow Electronics) November 2009 - September 2012
National Oilwell Varco (NOV) April 2007 - November 2009
Dell Financial Services 2004 - 2007
First USA Bank July 1997 - September 2001
MBNA July 1991 - June 1996
Ernst & Young May 1988 - June 1991
Skills
Financial Analysis, Forecasting, Accounting, Sarbanes-Oxley Act, Risk Management, Strategic Financial..., Financial Accounting, Financial Reporting, Finance, Internal Controls, Financial Modeling, GAAP, Start-ups, Auditing, Mergers & Acquisitions, Managerial Finance, Internal Audit
Education
University of Maryland College Park 1983 — 1988
B.S., Accounting, Finance
Sarika Sheth's FIRST USA BANK Experience October 1996 - October 2001
Job Assistant Vice President
Industry Financial Services
Experience
JP Morgan Chase October 2010 - Present
JPMorganChase October 2007 - September 2010
WSS/Structured Finance Services July 2004 - September 2007
Paralegal (ChaseCredit August 2002 - June 2004
First USA Bank October 1996 - October 2001
J.P Morgan September 1995 - September 1996
Nolte, Broadoway February 1995 - August 1995
Skills
Business Process..., Project Management, Business Process..., Control
Education
University of Delaware - Lerner College of Business and Economics 2004 — 2008
University of Delaware
2008 MBA, International Business
University of London
Bachelor, Law
JP Morgan Chase October 2010 - Present
JPMorganChase October 2007 - September 2010
WSS/Structured Finance Services July 2004 - September 2007
Paralegal (ChaseCredit August 2002 - June 2004
First USA Bank October 1996 - October 2001
J.P Morgan September 1995 - September 1996
Nolte, Broadoway February 1995 - August 1995
Skills
Business Process..., Project Management, Business Process..., Control
Education
University of Delaware - Lerner College of Business and Economics 2004 — 2008
University of Delaware
2008 MBA, International Business
University of London
Bachelor, Law
Maribel Garland's FIRST USA BANK Experience March 1997 - November 1999
Job Financial Coordinator at Reproductive Medicine Associates of New Jersey
Industry Consumer Electronics
Experience
Reproductive Medicine Associates of New Jersey May 2010 - Present
Philips Consumer Lifestyle 2003 - October 2008
Philips Consumer Electronics 2003 - 2008
Brown & Brown Insurance February 2002 - November 2003
AIG December 2001 - November 2002
CNA January 1999 - December 2001
First USA Bank March 1997 - November 1999
Skills
Accounts Payable, Forecasting, Human Resources, Strategic Planning, Outlook, Accounting, Purchasing, Microsoft Word, Sales, Sales Management, Microsoft Excel, SAP, Consumer Products, Supply Chain Management, Budgets, Customer Service, Lotus Notes, Supply Chain, PowerPoint, Teamwork, Time Management, Microsoft Office, Process Improvement, Inventory Management, Leadership, Team Building
Education
Dover Business College 2009 — 2010
Medical Insurance and Coding Administration, Medical Billing and Coding
Daytona State College 1997 — 1997
High School Diploma
Reproductive Medicine Associates of New Jersey May 2010 - Present
Philips Consumer Lifestyle 2003 - October 2008
Philips Consumer Electronics 2003 - 2008
Brown & Brown Insurance February 2002 - November 2003
AIG December 2001 - November 2002
CNA January 1999 - December 2001
First USA Bank March 1997 - November 1999
Skills
Accounts Payable, Forecasting, Human Resources, Strategic Planning, Outlook, Accounting, Purchasing, Microsoft Word, Sales, Sales Management, Microsoft Excel, SAP, Consumer Products, Supply Chain Management, Budgets, Customer Service, Lotus Notes, Supply Chain, PowerPoint, Teamwork, Time Management, Microsoft Office, Process Improvement, Inventory Management, Leadership, Team Building
Education
Dover Business College 2009 — 2010
Medical Insurance and Coding Administration, Medical Billing and Coding
Daytona State College 1997 — 1997
High School Diploma
Thomas Campbell IV, 6αGB, CCCM's FIRST USA BANK Experience May 1994 - April 1999
Job Principle Planning Spec. at Veritas
Industry Consumer Services
Experience
Veritas Support Solutions (Formerly part of Symantec) May 2014 - Present
Time Warner Cable May 2009 - May 2014
First Care August 2008 - May 2009
Education Finance Partners August 2007 - August 2008
Dell April 2004 - August 2007
TXU Communications April 2002 - March 2004
Sears Teleserv May 1999 - April 2002
First USA Bank May 1994 - April 1999
Answers Unlimited March 1991 - February 1994
Skills
Forecasting, Scheduling, Customer Service, Call Center, Process Improvement, Change Management, Excel, Budgeting, Problem Solving, PowerPoint, Data Analysis, Word, Visio, Customer Relations, Microsoft Office, Avaya, SharePoint, Six Sigma, Planning, Outlook, Lotus, Business Analysis, Analysis, Strategic Planning, Team Building, Management, Operations Management, Call Centers, SQL, Budgets, Project Planning, Training, Cross-functional Team..., Leadership, Vendor Management, Performance Management, Project Management, Team Leadership, Workforce Management, Microsoft Excel, Business Process..., Microsoft Word
Education
St. Edward's University 1992 — 1994
Computer Sci
University of Phoenix 2006 — 2013
Business Management
Texas State University 1991 — 1992
Computer Science
Austin Community College 1990 — 1991
Computer Science
Veritas Support Solutions (Formerly part of Symantec) May 2014 - Present
Time Warner Cable May 2009 - May 2014
First Care August 2008 - May 2009
Education Finance Partners August 2007 - August 2008
Dell April 2004 - August 2007
TXU Communications April 2002 - March 2004
Sears Teleserv May 1999 - April 2002
First USA Bank May 1994 - April 1999
Answers Unlimited March 1991 - February 1994
Skills
Forecasting, Scheduling, Customer Service, Call Center, Process Improvement, Change Management, Excel, Budgeting, Problem Solving, PowerPoint, Data Analysis, Word, Visio, Customer Relations, Microsoft Office, Avaya, SharePoint, Six Sigma, Planning, Outlook, Lotus, Business Analysis, Analysis, Strategic Planning, Team Building, Management, Operations Management, Call Centers, SQL, Budgets, Project Planning, Training, Cross-functional Team..., Leadership, Vendor Management, Performance Management, Project Management, Team Leadership, Workforce Management, Microsoft Excel, Business Process..., Microsoft Word
Education
St. Edward's University 1992 — 1994
Computer Sci
University of Phoenix 2006 — 2013
Business Management
Texas State University 1991 — 1992
Computer Science
Austin Community College 1990 — 1991
Computer Science
Larry Sies's FIRST USA BANK Experience November 1998 - October 2002
Job Quality Assurance Lead at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase August 2010 - Present
Wells Fargo Auto Finance May 2007 - April 2010
Wells Fargo Auto Finance May 2005 - May 2007
Wells Fargo Financial May 2003 - May 2005
Simm Associates October 2002 - May 2003
First USA Bank November 1998 - October 2002
Skills
Quality Assurance, Call Center, Integration, Business Requirements, Business Analysis, Analysis, Databases, Risk Management, Banking, Management, Process Improvement, SQL, Credit, Troubleshooting, SDLC, Credit Cards, Crystal Reports, Visio
Education
Goldey-Beacom College
Bachelor of Science, Business Administration; Business Management
St. Petersburg Junior College
Associates of Arts, General Studies
Niceville High School 1987 — 1989
JPMorgan Chase August 2010 - Present
Wells Fargo Auto Finance May 2007 - April 2010
Wells Fargo Auto Finance May 2005 - May 2007
Wells Fargo Financial May 2003 - May 2005
Simm Associates October 2002 - May 2003
First USA Bank November 1998 - October 2002
Skills
Quality Assurance, Call Center, Integration, Business Requirements, Business Analysis, Analysis, Databases, Risk Management, Banking, Management, Process Improvement, SQL, Credit, Troubleshooting, SDLC, Credit Cards, Crystal Reports, Visio
Education
Goldey-Beacom College
Bachelor of Science, Business Administration; Business Management
St. Petersburg Junior College
Associates of Arts, General Studies
Niceville High School 1987 — 1989
Elise Wolf's FIRST USA BANK Experience 1989 - 1994
Job Director of Client Services at Versify Solutions
Industry Computer Software
Experience
Versify Solutions Director of Product DevelopmentVersify SolutionsNovember 2013 - Present
Deloitte May 2009 - October 2013
Deloitte September 2006 - May 2009
Deloitte August 2003 - September 2006
Deloitte Consulting 2001 - 2003
Deloitte 1999 - 2001
Deloitte 1997 - 1999
Deloitte 1995 - 1997
Deloitte 1994 - 1995
First USA Bank 1989 - 1994
Skills
Business Process..., Management Consulting, Business Analysis, IT Strategy, Business Transformation, Program Management, Business Process, Change Management, Process Improvement, SDLC, Requirements Analysis, Project Portfolio..., Software Project..., PMO, Business Intelligence, IT Management, Enterprise Architecture, ITIL, Solution Architecture, Integration, SharePoint, Cross-functional Team..., Strategy, Software Development, Project Management, Product Management, CRM, Quality Assurance, Consulting
Education
Goldey Beacom College
Bachelor of Science Business Administration
Widener University
Master of Business Administration (MBA)
Versify Solutions Director of Product DevelopmentVersify SolutionsNovember 2013 - Present
Deloitte May 2009 - October 2013
Deloitte September 2006 - May 2009
Deloitte August 2003 - September 2006
Deloitte Consulting 2001 - 2003
Deloitte 1999 - 2001
Deloitte 1997 - 1999
Deloitte 1995 - 1997
Deloitte 1994 - 1995
First USA Bank 1989 - 1994
Skills
Business Process..., Management Consulting, Business Analysis, IT Strategy, Business Transformation, Program Management, Business Process, Change Management, Process Improvement, SDLC, Requirements Analysis, Project Portfolio..., Software Project..., PMO, Business Intelligence, IT Management, Enterprise Architecture, ITIL, Solution Architecture, Integration, SharePoint, Cross-functional Team..., Strategy, Software Development, Project Management, Product Management, CRM, Quality Assurance, Consulting
Education
Goldey Beacom College
Bachelor of Science Business Administration
Widener University
Master of Business Administration (MBA)
K.T. Gardner-Spinks's FIRST USA BANK Experience 1986 - 2002
Job Crossfunctional Team Leader Telecom, Finance and the Arts, Operations Manager, Proejct Manager, Artist Manager/Agent,
Industry Banking
Experience
The Nancy Fly Agency May 2003 - July 2014
First USA Bank 1986 - 2002
Skills
Social Media, Public Speaking, Music Industry, Talent Booking, Concert Production, Music, Rock, KT, Concerts, Music Management, Event Planning, A&R, Event Management, Band, Vocal, Blues, Music Publishing, Entertainment, Solo Performance
Education
The University of Texas at Austin 1986 — 1990
BFA, Music
The Nancy Fly Agency May 2003 - July 2014
First USA Bank 1986 - 2002
Skills
Social Media, Public Speaking, Music Industry, Talent Booking, Concert Production, Music, Rock, KT, Concerts, Music Management, Event Planning, A&R, Event Management, Band, Vocal, Blues, Music Publishing, Entertainment, Solo Performance
Education
The University of Texas at Austin 1986 — 1990
BFA, Music
Paul Sabrowskie's FIRST USA BANK Experience November 1998 - March 2000
Job Professional Driver at Roehl Transport
Industry Computer Hardware
Experience
Roehl Transport May 2012 - Present
Sabrowskie Consulting June 2003 - August 2012
AMD/Marketsource May 2010 - January 2012
Channel Partners March 2007 - April 2010
Presidential Mortgage Group May 2005 - June 2007
Verizon Wireless September 2002 - August 2006
Papa John's Pizza November 2001 - September 2002
Cingular Wireless(AT&T) March 2000 - November 2001
First USA Bank November 1998 - March 2000
Radio Shack April 1997 - May 1999
Skills
Sales Operations, Sales, Sales Management, Training, Management, Customer Satisfaction, Marketing, Retail, Customer Service, Channel Partners, Computer Hardware, Wireless, Account Management, Public Speaking, Direct Sales, Process Scheduler, Product Marketing, Forecasting, B2B, Selling, P&L Management, New Business Development, Networking, Microsoft Office, Inventory Management, Operations Management, Telecommunications, Pricing, Sales Presentations, Merchandising, Negotiation, Leadership, Product Development, Consumer Electronics, Competitive Analysis, Team Leadership, Team Building, Customer Retention
Education
Hodgson Vocational Technical High School 1992 — 1996
Electronics
Drexel University
Roehl Transport May 2012 - Present
Sabrowskie Consulting June 2003 - August 2012
AMD/Marketsource May 2010 - January 2012
Channel Partners March 2007 - April 2010
Presidential Mortgage Group May 2005 - June 2007
Verizon Wireless September 2002 - August 2006
Papa John's Pizza November 2001 - September 2002
Cingular Wireless(AT&T) March 2000 - November 2001
First USA Bank November 1998 - March 2000
Radio Shack April 1997 - May 1999
Skills
Sales Operations, Sales, Sales Management, Training, Management, Customer Satisfaction, Marketing, Retail, Customer Service, Channel Partners, Computer Hardware, Wireless, Account Management, Public Speaking, Direct Sales, Process Scheduler, Product Marketing, Forecasting, B2B, Selling, P&L Management, New Business Development, Networking, Microsoft Office, Inventory Management, Operations Management, Telecommunications, Pricing, Sales Presentations, Merchandising, Negotiation, Leadership, Product Development, Consumer Electronics, Competitive Analysis, Team Leadership, Team Building, Customer Retention
Education
Hodgson Vocational Technical High School 1992 — 1996
Electronics
Drexel University
Robert Schrof's FIRST USA BANK Experience 1999 - 2000
Job Senior Manager of Financial Planning and Analysis
Industry Financial Services
Experience
Radian 2012 - 2015
Wells Fargo Auto Finance 2002 - 2012
Student Finance Corp 1999 - 2001
FIRST USA BANK 1999 - 2000
Skills
Portfolio Management, Risk Management, Financial Analysis, Financial Modeling, Consolidation Reporting, Pricing Strategy, Profit and Loss..., Corporate Debt Strategy, Accounts Receivable, SOX Compliance, Financial Statement..., Banking, Finance, Analytics, Management, Forecasting, Credit Risk, Sarbanes-Oxley Act, Credit, Financial Risk, Financial Services, Process Improvement
Education
Penn State University
BS, Accounting
Radian 2012 - 2015
Wells Fargo Auto Finance 2002 - 2012
Student Finance Corp 1999 - 2001
FIRST USA BANK 1999 - 2000
Skills
Portfolio Management, Risk Management, Financial Analysis, Financial Modeling, Consolidation Reporting, Pricing Strategy, Profit and Loss..., Corporate Debt Strategy, Accounts Receivable, SOX Compliance, Financial Statement..., Banking, Finance, Analytics, Management, Forecasting, Credit Risk, Sarbanes-Oxley Act, Credit, Financial Risk, Financial Services, Process Improvement
Education
Penn State University
BS, Accounting
Denise Henderson's FIRST USA BANK Experience 1994 - 1996
Job Principal at Equanimity Healthcare Consulting
Industry Hospital & Health Care
Experience
Equanimity Healthcare Consulting June 2010 - Present
MedSynergies August 2006 - June 2010
The Beryl Companies 1999 - 2005
ProvidaCare May 1996 - May 1999
First USA Bank 1994 - 1996
Skills
Process Improvement, Healthcare, Healthcare Information..., Hospitals, Strategic Planning, Physicians, HIPAA, Change Management, EMR, Team Building, Healthcare Management, Operations Management, Revenue Cycle, Performance Management, Program Management, Healthcare Consulting, Business Analysis, Leadership, Team Leadership, Customer Service, EHR, Management Consulting, Healthcare Industry, Practice Management
Education
Miami University 1980 — 1984
Bachelors, Marketing
Collinwood High School
Equanimity Healthcare Consulting June 2010 - Present
MedSynergies August 2006 - June 2010
The Beryl Companies 1999 - 2005
ProvidaCare May 1996 - May 1999
First USA Bank 1994 - 1996
Skills
Process Improvement, Healthcare, Healthcare Information..., Hospitals, Strategic Planning, Physicians, HIPAA, Change Management, EMR, Team Building, Healthcare Management, Operations Management, Revenue Cycle, Performance Management, Program Management, Healthcare Consulting, Business Analysis, Leadership, Team Leadership, Customer Service, EHR, Management Consulting, Healthcare Industry, Practice Management
Education
Miami University 1980 — 1984
Bachelors, Marketing
Collinwood High School
Kimberly Dee's FIRST USA BANK Experience June 2001 - March 2002
Job VP, Loan Administration Manager Business Direct Fulfillment Operations at Wells Fargo
Industry Banking
Experience
Wells Fargo December 2012 - Present
Wells Fargo Bank September 2010 - December 2012
Wells Fargo Bank March 2006 - September 2010
Wells Fargo Bank December 2004 - March 2006
Wells Fargo Home Mortgage August 2003 - December 2004
Bank One March 2002 - August 2003
First USA Bank June 2001 - March 2002
First USA Bank August 2000 - June 2001
Skills
Risk Management, Banking, Portfolio Management, Process Improvement, Credit, Operations Management, Vendor Management, Learning Management, Strategy Implementation, Change Management, Consumer Lending, Small Business Lending, Quality Management, Sales Operations, Loan Origination, Loan Servicing, Customer Service..., Strategic Leadership, Team Leadership, Business Analysis, Loans, Mortgage Lending, Finance, Retail Banking, Credit Analysis, Management, Commercial Lending, Commercial Banking, Financial Services, Relationship Management, Mortgage Banking, Credit Risk, Financial Risk, Underwriting, Operational Risk, Lines Of Credit, Loss Mitigation
Education
Pacific Coast Banking School (PCBS) 2010 — 2014
Banking and Financial Support Services
Arizona State University
University of Phoenix
Bachelor of Science, Business Management
Wells Fargo December 2012 - Present
Wells Fargo Bank September 2010 - December 2012
Wells Fargo Bank March 2006 - September 2010
Wells Fargo Bank December 2004 - March 2006
Wells Fargo Home Mortgage August 2003 - December 2004
Bank One March 2002 - August 2003
First USA Bank June 2001 - March 2002
First USA Bank August 2000 - June 2001
Skills
Risk Management, Banking, Portfolio Management, Process Improvement, Credit, Operations Management, Vendor Management, Learning Management, Strategy Implementation, Change Management, Consumer Lending, Small Business Lending, Quality Management, Sales Operations, Loan Origination, Loan Servicing, Customer Service..., Strategic Leadership, Team Leadership, Business Analysis, Loans, Mortgage Lending, Finance, Retail Banking, Credit Analysis, Management, Commercial Lending, Commercial Banking, Financial Services, Relationship Management, Mortgage Banking, Credit Risk, Financial Risk, Underwriting, Operational Risk, Lines Of Credit, Loss Mitigation
Education
Pacific Coast Banking School (PCBS) 2010 — 2014
Banking and Financial Support Services
Arizona State University
University of Phoenix
Bachelor of Science, Business Management
Betty Garrison's FIRST USA BANK Experience 1990 - 1998
Job Controller at The Drenk Center
Industry Nonprofit Organization Management
Experience
The Drenk Center 2003 - Present
First USA Bank 1990 - 1998
Barclays Bank 1988 - 1990
Education
James Madison University 1974 — 1978
BBA, Accounting
The Drenk Center 2003 - Present
First USA Bank 1990 - 1998
Barclays Bank 1988 - 1990
Education
James Madison University 1974 — 1978
BBA, Accounting
Courtney Washington's FIRST USA BANK Experience March 1997 - September 1998
Job Independent Insurance Professional
Industry Insurance
Experience
Independent Insurance Professional May 2008 - Present
Self Employed May 2009 - December 2009
Coventry Health Care of Kansas (CHC) October 2005 - May 2008
Self-Employed March 2003 - November 2003
Verizon March 2003 - November 2003
Fidelity Investments September 1998 - March 2001
First USA Bank March 1997 - September 1998
Citicorp March 1991 - July 1995
Education
Dallas Baptist University
Bachelor's, Business Studies; management
Independent Insurance Professional May 2008 - Present
Self Employed May 2009 - December 2009
Coventry Health Care of Kansas (CHC) October 2005 - May 2008
Self-Employed March 2003 - November 2003
Verizon March 2003 - November 2003
Fidelity Investments September 1998 - March 2001
First USA Bank March 1997 - September 1998
Citicorp March 1991 - July 1995
Education
Dallas Baptist University
Bachelor's, Business Studies; management
Jenifer Kanbara's FIRST USA BANK Experience February 1998 - July 1998
Job Product Designer, VP at SunTrust Bank
Industry Banking
Experience
SunTrust Bank, Product Delivery June 2013 - Present
SunTrust Bank August 2010 - June 2013
SunTrust Bank November 2004 - August 2010
Bank One June 2000 - November 2003
Bank One/First USA August 1998 - May 2000
First USA Bank February 1998 - July 1998
Skills
Training, Credit Cards, Program Management, Management, Payments, Project Management, ACH, Product Management, Credit, Debit Cards, Business Development, Sales, Banking, Relationship Management, Vendor Management, Financial Services, Process Improvement
Education
Loyola Marymount University 1987 — 1991
BA, Communications
SunTrust Bank, Product Delivery June 2013 - Present
SunTrust Bank August 2010 - June 2013
SunTrust Bank November 2004 - August 2010
Bank One June 2000 - November 2003
Bank One/First USA August 1998 - May 2000
First USA Bank February 1998 - July 1998
Skills
Training, Credit Cards, Program Management, Management, Payments, Project Management, ACH, Product Management, Credit, Debit Cards, Business Development, Sales, Banking, Relationship Management, Vendor Management, Financial Services, Process Improvement
Education
Loyola Marymount University 1987 — 1991
BA, Communications
Paul Sparks Jr.'s FIRST USA BANK Experience 1998 - 2001
Job CMA Implementation Manager at Insight Global (JpmorganChase)
Industry Information Services
Experience
self-employed CMA Implementation ManagerInsight Global
Subcontractor to Pepco holdings 2006 - Present
Microsoft 2002 - 2008
First Usa Bank 1998 - 2001
Zeneca Pharmacueticals 1997 - 1997
Bank of New York 1991 - 1997
Education
University of Delaware 1991 — 2001
self-employed CMA Implementation ManagerInsight Global
Subcontractor to Pepco holdings 2006 - Present
Microsoft 2002 - 2008
First Usa Bank 1998 - 2001
Zeneca Pharmacueticals 1997 - 1997
Bank of New York 1991 - 1997
Education
University of Delaware 1991 — 2001
Valerie Heller's FIRST USA BANK Experience May 1996 - January 2000
Job Sr. Commissions Analyst/St. Jude Medical
Industry Medical Devices
Experience
St. Jude Medical June 2015 - Present
Dell Inc January 2000 - Present
Dell Inc June 2010 - June 2015
Dell Inc May 2009 - June 2010
Dell Inc June 2006 - May 2009
Dell Financial Services, L.P August 2005 - June 2006
Dell Financial Services, L.P November 2002 - August 2005
Dell Financial Services, L.P January 2002 - November 2002
Dell Financial Services, L.P January 2000 - January 2002
First USA Bank May 1996 - January 2000
Skills
Data Analysis, Process Improvement, Skilled in MS Word,..., DFAS Vendor Pay and My..., Trained in ten-key by..., Able to coordinate and..., Cross-functional Team..., CRM, Management, Training, Sales Operations, Team Leadership, Access, Business Analysis, Account Management, Leadership, Customer Service, Sales, Team Building
Education
The University of Texas at Austin
Bachelor of Science, Child Development and Family Relationships
St. Jude Medical June 2015 - Present
Dell Inc January 2000 - Present
Dell Inc June 2010 - June 2015
Dell Inc May 2009 - June 2010
Dell Inc June 2006 - May 2009
Dell Financial Services, L.P August 2005 - June 2006
Dell Financial Services, L.P November 2002 - August 2005
Dell Financial Services, L.P January 2002 - November 2002
Dell Financial Services, L.P January 2000 - January 2002
First USA Bank May 1996 - January 2000
Skills
Data Analysis, Process Improvement, Skilled in MS Word,..., DFAS Vendor Pay and My..., Trained in ten-key by..., Able to coordinate and..., Cross-functional Team..., CRM, Management, Training, Sales Operations, Team Leadership, Access, Business Analysis, Account Management, Leadership, Customer Service, Sales, Team Building
Education
The University of Texas at Austin
Bachelor of Science, Child Development and Family Relationships
Rachel (Plumlee) Novak's FIRST USA BANK Experience January 2001 - June 2002
Job Trauma/Surgery Coordinator at Zimmer
Industry Higher Education
Experience
Zimmer January 2014 - Present
Pacific Office Automation June 2012 - January 2014
Xerox/Hotwire.com November 2011 - June 2012
BEELINE EXPRESS SERVICE June 2011 - August 2011
PORTLAND PS, INC October 2010 - June 2011
NORTHWEST SOFTWARE, INC July 2010 - October 2010
Netflix March 2010 - July 2010
ADVANCED PERSONNEL STAFFING June 2007 - January 2009
VW Credit, Inc. July 2002 - December 2006
FIRST USA BANK January 2001 - June 2002
Skills
Customer Service, Access, Invoicing, Time Management, Administrative..., Data Entry, Management, Interviews, Training, Administration, Problem Solving
Education
University of Phoenix 2003 — 2011
Bachelor of Science Degree, Business with a concentration in Management
University of Phoenix
Bachelor of Science, Management
Zimmer January 2014 - Present
Pacific Office Automation June 2012 - January 2014
Xerox/Hotwire.com November 2011 - June 2012
BEELINE EXPRESS SERVICE June 2011 - August 2011
PORTLAND PS, INC October 2010 - June 2011
NORTHWEST SOFTWARE, INC July 2010 - October 2010
Netflix March 2010 - July 2010
ADVANCED PERSONNEL STAFFING June 2007 - January 2009
VW Credit, Inc. July 2002 - December 2006
FIRST USA BANK January 2001 - June 2002
Skills
Customer Service, Access, Invoicing, Time Management, Administrative..., Data Entry, Management, Interviews, Training, Administration, Problem Solving
Education
University of Phoenix 2003 — 2011
Bachelor of Science Degree, Business with a concentration in Management
University of Phoenix
Bachelor of Science, Management
Bob Neitz's FIRST USA BANK Experience July 1995 - November 1996
Job Group Financial Crimes Manager for Community Banking
Industry Financial Services
Experience
Wells Fargo 1996 - Present
First USA Bank July 1995 - November 1996
Skills
AML, Risk Management, Banking, Bank Secrecy Act, Credit, Credit Cards, Operational Risk, Operational Risk..., USA PATRIOT Act, Internet Banking
Education
Saint Mary's College of California 2009 — 2010
MBA, Business
Drexel University 1990 — 1995
BS, Commerce & Engineering
Wells Fargo 1996 - Present
First USA Bank July 1995 - November 1996
Skills
AML, Risk Management, Banking, Bank Secrecy Act, Credit, Credit Cards, Operational Risk, Operational Risk..., USA PATRIOT Act, Internet Banking
Education
Saint Mary's College of California 2009 — 2010
MBA, Business
Drexel University 1990 — 1995
BS, Commerce & Engineering
Geoffrey Bock, MBA's FIRST USA BANK Experience September 1999 - April 2001
Job Regional Field Trainer at Novo Nordisk
Industry Pharmaceuticals
Experience
Novo Nordisk February 2014 - Present
Novo Nordisk A/S May 2013 - February 2014
Novo Nordisk A/S December 2010 - April 2013
The Cintas Corporation June 2010 - November 2010
sanofi-aventis November 2003 - June 2010
Medical Specialties Distributors April 2003 - October 2003
Canon Business Solutions April 2001 - April 2003
First USA Bank September 1999 - April 2001
Skills
Pharmaceutical Sales, Sales, Cardiology, Account Management, Medical Devices, Sales Management, Pharmaceutical Industry, New Business Development, Hospitals, Selling Skills, Coaching, Sales Operations, Diabetes, Strategic Planning, Oncology, Hospital Sales, Cold Calling, Urology, Endocrinology
Education
University of Delaware - Lerner College of Business and Economics 2006 — 2009
MBA, Business
University of Delaware 1994 — 1999
BSPS, Health
Novo Nordisk February 2014 - Present
Novo Nordisk A/S May 2013 - February 2014
Novo Nordisk A/S December 2010 - April 2013
The Cintas Corporation June 2010 - November 2010
sanofi-aventis November 2003 - June 2010
Medical Specialties Distributors April 2003 - October 2003
Canon Business Solutions April 2001 - April 2003
First USA Bank September 1999 - April 2001
Skills
Pharmaceutical Sales, Sales, Cardiology, Account Management, Medical Devices, Sales Management, Pharmaceutical Industry, New Business Development, Hospitals, Selling Skills, Coaching, Sales Operations, Diabetes, Strategic Planning, Oncology, Hospital Sales, Cold Calling, Urology, Endocrinology
Education
University of Delaware - Lerner College of Business and Economics 2006 — 2009
MBA, Business
University of Delaware 1994 — 1999
BSPS, Health
Carol McDonald-Pinkney's FIRST USA BANK Experience March 1999 - April 2002
Job Experienced Leader
Industry Banking
Experience
JPMorgan Chase September 2006 - July 2015
JPMorgan Chase September 2006 - July 2015
Self Motivated May 2005 - September 2006
Bank One N April 2003 - May 2005
Bank One N April 2002 - April 2003
First USA Bank March 1999 - April 2002
First USA Bank May 1998 - March 1999
First USA Bank December 1997 - May 1998
Southern CollegeAssociates October 1995 - December 1997
Skills
Customer Service, Team Building, Process Improvement, Call Centers, Training, Performance Management, Coaching, Team Leadership
Education
University of Phoenix 2006 — 2010
MBA, Business Administration
JPMorgan Chase September 2006 - July 2015
JPMorgan Chase September 2006 - July 2015
Self Motivated May 2005 - September 2006
Bank One N April 2003 - May 2005
Bank One N April 2002 - April 2003
First USA Bank March 1999 - April 2002
First USA Bank May 1998 - March 1999
First USA Bank December 1997 - May 1998
Southern CollegeAssociates October 1995 - December 1997
Skills
Customer Service, Team Building, Process Improvement, Call Centers, Training, Performance Management, Coaching, Team Leadership
Education
University of Phoenix 2006 — 2010
MBA, Business Administration
Dominic Campagnola's FIRST USA BANK Experience 2000 - 2005
Job Audit/Risk Lead Barclays Bank
Industry Banking
Experience
Barclays Bank September 2008 - Present
Barclays 2008 - 2010
JP Morgan Chase January 2001 - July 2007
First USA Bank 2000 - 2005
Bank One January 1999 - January 2001
First USA January 1997 - January 1999
HFC Bank 1986 - 1996
Education
New England College 1981 — 1985
BS, Business
Barclays Bank September 2008 - Present
Barclays 2008 - 2010
JP Morgan Chase January 2001 - July 2007
First USA Bank 2000 - 2005
Bank One January 1999 - January 2001
First USA January 1997 - January 1999
HFC Bank 1986 - 1996
Education
New England College 1981 — 1985
BS, Business
Jeffery Murphy's FIRST USA BANK Experience April 1994 - May 1996
Job Business Intelligence Manager
Industry Management Consulting
Experience
Premier Communications, Santa Rosa/Plumas May 2003 - Present
Wells Fargo August 2001 - April 2003
GRS Networks, Inc June 1999 - August 2001
Chase Manhattan / Bank of New York May 1996 - June 1999
First USA Bank April 1994 - May 1996
Regional Financial Associates July 1991 - April 1994
Skills
MIS, Business Analysis, Strategic Planning, Change Management, Operations Management, Business Intelligence, Business Planning, Analysis, Team Building, MS Project, Business Strategy, Program Management, Integration, Policy, Planning, Quality Assurance, Excel, Problem Solving, Financial Analysis, Team Leadership, SQL, Data Analysis, Word, Financial Reporting, Microsoft Office, Databases, Financial Modeling, Logistics, Financial Planning, Forecasting, Telecommunications, Performance Management, Access, Process Improvement, Budgeting, Quickbooks
Education
Temple University - Fox School of Business and Management 1987 — 1991
BA, Economics / International Business
Premier Communications, Santa Rosa/Plumas May 2003 - Present
Wells Fargo August 2001 - April 2003
GRS Networks, Inc June 1999 - August 2001
Chase Manhattan / Bank of New York May 1996 - June 1999
First USA Bank April 1994 - May 1996
Regional Financial Associates July 1991 - April 1994
Skills
MIS, Business Analysis, Strategic Planning, Change Management, Operations Management, Business Intelligence, Business Planning, Analysis, Team Building, MS Project, Business Strategy, Program Management, Integration, Policy, Planning, Quality Assurance, Excel, Problem Solving, Financial Analysis, Team Leadership, SQL, Data Analysis, Word, Financial Reporting, Microsoft Office, Databases, Financial Modeling, Logistics, Financial Planning, Forecasting, Telecommunications, Performance Management, Access, Process Improvement, Budgeting, Quickbooks
Education
Temple University - Fox School of Business and Management 1987 — 1991
BA, Economics / International Business
Roman Vidal's FIRST USA BANK Experience January 1997 - January 1999
Job Voice Communications Analyst at Baton Rouge General Hospital
Industry Hospital & Health Care
Experience
Baton Rouge General Medical Center October 2012 - Present
Convergys Corporation January 2000 - August 2012
First USA Bank January 1997 - January 1999
Bally's Casino January 1995 - January 1997
Gtech Corporation January 1991 - January 1994
Dwight D. Cox Inc January 1990 - January 1991
Pelican Homestead and Savings January 1987 - January 1989
Skills
Call Center, Vendor Management, Process Improvement, Change Management, Outsourcing, Telecommunications, Active Directory, Avaya, Offshoring, Troubleshooting, Call Centers, ITIL, VoIP, Cisco Technologies, Cross-functional Team..., Program Management, Management, Networking, Avaya Technologies
Education
Crescent City Tech 1985 — 1986
Computer Technology
University of New Orleans 1978 — 1982
Computer Science
Baton Rouge General Medical Center October 2012 - Present
Convergys Corporation January 2000 - August 2012
First USA Bank January 1997 - January 1999
Bally's Casino January 1995 - January 1997
Gtech Corporation January 1991 - January 1994
Dwight D. Cox Inc January 1990 - January 1991
Pelican Homestead and Savings January 1987 - January 1989
Skills
Call Center, Vendor Management, Process Improvement, Change Management, Outsourcing, Telecommunications, Active Directory, Avaya, Offshoring, Troubleshooting, Call Centers, ITIL, VoIP, Cisco Technologies, Cross-functional Team..., Program Management, Management, Networking, Avaya Technologies
Education
Crescent City Tech 1985 — 1986
Computer Technology
University of New Orleans 1978 — 1982
Computer Science
Marc DuLaney's FIRST USA BANK Experience March 1998 - November 2000
Job Technician at Nationwide Insurance
Industry Computer Networking
Experience
Nationwide Insurance June 2013 - Present
ITT Technical Institute January 2012 - October 2012
AT&T January 2001 - November 2010
First USA Bank March 1998 - November 2000
Skills
VPN, Leadership, Leadership Development, CRM, Microsoft Office, Public Speaking, Team Building, Call Centers, Telecommunications, Lotus Notes, Vendor Management, Process Improvement, Call Center, Staff Development, Microsoft Excel, Windows Server, Training, Coaching, Switches
Education
DeVry 2010 — 2011
Columbus State Community College
DeVry University
Associates Degree, Information Technology
ITT Technical Institute
Associates Degree, Computer Networking Systems
The Ohio State University
University of Cincinnati
Nationwide Insurance June 2013 - Present
ITT Technical Institute January 2012 - October 2012
AT&T January 2001 - November 2010
First USA Bank March 1998 - November 2000
Skills
VPN, Leadership, Leadership Development, CRM, Microsoft Office, Public Speaking, Team Building, Call Centers, Telecommunications, Lotus Notes, Vendor Management, Process Improvement, Call Center, Staff Development, Microsoft Excel, Windows Server, Training, Coaching, Switches
Education
DeVry 2010 — 2011
Columbus State Community College
DeVry University
Associates Degree, Information Technology
ITT Technical Institute
Associates Degree, Computer Networking Systems
The Ohio State University
University of Cincinnati
Marci Fisher's FIRST USA BANK Experience December 1993 - May 1995
Job Administration Expert
Industry Hospital & Health Care
Experience
Jewell Insurance & Fitness Insurance October 2005 - September 2006
Downtown Radio May 2005 - October 2005
Farmers Insurance February 2005 - May 2005
NACES Plus Foundation Inc January 1998 - February 2005
Dell September 1997 - December 1999
MOBILECOMM April 1996 - September 1997
Marywood Home Hospice May 1995 - April 1996
First USA Bank December 1993 - May 1995
Solo Serve Corp June 1991 - November 1993
Gold Master 1989 - 1991
Skills
Creative Problem Solving, Complaint Management, Telephone Skills, Telephone Interviewing, Telephone Reception, Computer Repair, Computer Hardware, Computer Maintenance, IT Management, IT Solutions, Employee Training, Technical Training, Research, Multi Tasking, Sales Management, Sales Operations, Diamond Jewelry, Retail Sales, Project Management, Account Management, Lease Administration, Operations Management, Nurse Recruitment, Software Project..., Software Development, Human Resources, Data Entry, Troubleshooting, Report Writing, Agenda Development, Planning..., Travel Arrangements, Business Travel, Procedure Manuals, Procedure Development, Project Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Administrative..., Management, Calendars, Confidentiality, Office Administration
Education
Southwest Texas State University 1989 — 1991
BA, History and Psychology
Austin Community College 1987 — 1989
Associate of Arts (AA), History
Jewell Insurance & Fitness Insurance October 2005 - September 2006
Downtown Radio May 2005 - October 2005
Farmers Insurance February 2005 - May 2005
NACES Plus Foundation Inc January 1998 - February 2005
Dell September 1997 - December 1999
MOBILECOMM April 1996 - September 1997
Marywood Home Hospice May 1995 - April 1996
First USA Bank December 1993 - May 1995
Solo Serve Corp June 1991 - November 1993
Gold Master 1989 - 1991
Skills
Creative Problem Solving, Complaint Management, Telephone Skills, Telephone Interviewing, Telephone Reception, Computer Repair, Computer Hardware, Computer Maintenance, IT Management, IT Solutions, Employee Training, Technical Training, Research, Multi Tasking, Sales Management, Sales Operations, Diamond Jewelry, Retail Sales, Project Management, Account Management, Lease Administration, Operations Management, Nurse Recruitment, Software Project..., Software Development, Human Resources, Data Entry, Troubleshooting, Report Writing, Agenda Development, Planning..., Travel Arrangements, Business Travel, Procedure Manuals, Procedure Development, Project Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Administrative..., Management, Calendars, Confidentiality, Office Administration
Education
Southwest Texas State University 1989 — 1991
BA, History and Psychology
Austin Community College 1987 — 1989
Associate of Arts (AA), History
Heath Burnette's FIRST USA BANK Experience July 1996 - July 1998
Job Linux and Systems Guy
Industry Financial Services
Experience
USAA May 2013 - Present
TEKsystems May 2012 - May 2013
State of Nevada September 2005 - May 2012
Community One Federal Credit Union April 2002 - September 2005
DPN Incorporated August 1998 - May 2001
First USA Bank July 1996 - July 1998
Skills
Linux, Computer Hardware, Troubleshooting, Microsoft Software, Red Hat Linux, RHCT, SSL VPN, Websense, Backup Solutions, AIX, Cisco devices
Education
Texas State University-San Marcos 1993 — 1996
Bachelor of Science, Mathematics
Penn State University 1988 — 1990
Texas A&M University
USAA May 2013 - Present
TEKsystems May 2012 - May 2013
State of Nevada September 2005 - May 2012
Community One Federal Credit Union April 2002 - September 2005
DPN Incorporated August 1998 - May 2001
First USA Bank July 1996 - July 1998
Skills
Linux, Computer Hardware, Troubleshooting, Microsoft Software, Red Hat Linux, RHCT, SSL VPN, Websense, Backup Solutions, AIX, Cisco devices
Education
Texas State University-San Marcos 1993 — 1996
Bachelor of Science, Mathematics
Penn State University 1988 — 1990
Texas A&M University
Dana DiSabatino's FIRST USA BANK Experience 1994 - 1996
Job Content Strategy & Development
Industry Financial Services
Experience
American Express 1996 - 1999
First USA Bank 1994 - 1996
MBNA America 1991 - 1994
Skills
Communications Strategy, Cross-functional Team..., Product Development, Website Design
Education
University of Delaware 1983 — 1988
Bachelor of Arts, English & Political Science
American Express 1996 - 1999
First USA Bank 1994 - 1996
MBNA America 1991 - 1994
Skills
Communications Strategy, Cross-functional Team..., Product Development, Website Design
Education
University of Delaware 1983 — 1988
Bachelor of Arts, English & Political Science
Joseph Stansbury's FIRST USA BANK Experience January 2000 - June 2000
Job Professional Services Consultant (IDP) at Gemalto (Formerly SafeNet)
Industry Information Technology and Services
Experience
Gemalto (Formerly SafeNet) December 2013 - Present
SafeNet September 2013 - December 2013
SafeNet Inc. November 2012 - December 2013
Richards, Layton & Finger September 2000 - November 2012
MBNA America June 2000 - August 2000
First USA Bank January 2000 - June 2000
Skills
Operating Systems, Windows 7, Troubleshooting, Active Directory, Help Desk Support, Antivirus, Blackberry Enterprise..., VMware, System Deployment, Microsoft Certified..., Windows Server, Information Technology, VPN, DHCP, Microsoft Office, Disaster Recovery, Citrix, VMware Workstation, Linux, System Administration, Windows XP Pro, Dell Workstations, RSA SecurID, Hardware Support, IT Hardware Support, Blackberry, CompTIA A+ Certification, CompTIA Network+..., Imaging Software, Windows 2008, OS Deployment, Windows Desktop..., Desktop Deployment, Deployment Strategies, Two-factor..., Strong Authentication, Multi-factor..., Information Security, Hardware, Network Security
Education
Wilmington University 2006 — 2014
Bachelor of Science (BS)
University of Delaware 2001 — 2003
Bachelor of Science (BS)
Gemalto (Formerly SafeNet) December 2013 - Present
SafeNet September 2013 - December 2013
SafeNet Inc. November 2012 - December 2013
Richards, Layton & Finger September 2000 - November 2012
MBNA America June 2000 - August 2000
First USA Bank January 2000 - June 2000
Skills
Operating Systems, Windows 7, Troubleshooting, Active Directory, Help Desk Support, Antivirus, Blackberry Enterprise..., VMware, System Deployment, Microsoft Certified..., Windows Server, Information Technology, VPN, DHCP, Microsoft Office, Disaster Recovery, Citrix, VMware Workstation, Linux, System Administration, Windows XP Pro, Dell Workstations, RSA SecurID, Hardware Support, IT Hardware Support, Blackberry, CompTIA A+ Certification, CompTIA Network+..., Imaging Software, Windows 2008, OS Deployment, Windows Desktop..., Desktop Deployment, Deployment Strategies, Two-factor..., Strong Authentication, Multi-factor..., Information Security, Hardware, Network Security
Education
Wilmington University 2006 — 2014
Bachelor of Science (BS)
University of Delaware 2001 — 2003
Bachelor of Science (BS)
Steve Sershen CLU,CHFC's FIRST USA BANK Experience July 1996 - August 1997
Job Retired
Industry Capital Markets
Experience
Val-Add Service Corp March 1998 - May 2015
First USA Bank July 1996 - August 1997
Citicorp Invenstment Services August 1990 - June 1996
Citibank January 1990 - August 1990
Citicorp Credit Services September 1988 - December 1989
Citicorp Credit Services October 1986 - August 1988
Citibank October 1984 - September 1986
Steiger Tractor September 1981 - October 1984
New York Life Insurance Company January 1976 - September 1981
Skills
Past Life and Health..., NASD S1, S24, S53, S63,..., Business Formation and..., Funding, Business Development
Education
Minnesota State University, Moorhead
Bachelor's degree, Business Administration
The American College
Chartered Life Underwriter
The American College
Chartered Financial Consultant
Val-Add Service Corp March 1998 - May 2015
First USA Bank July 1996 - August 1997
Citicorp Invenstment Services August 1990 - June 1996
Citibank January 1990 - August 1990
Citicorp Credit Services September 1988 - December 1989
Citicorp Credit Services October 1986 - August 1988
Citibank October 1984 - September 1986
Steiger Tractor September 1981 - October 1984
New York Life Insurance Company January 1976 - September 1981
Skills
Past Life and Health..., NASD S1, S24, S53, S63,..., Business Formation and..., Funding, Business Development
Education
Minnesota State University, Moorhead
Bachelor's degree, Business Administration
The American College
Chartered Life Underwriter
The American College
Chartered Financial Consultant
Charlotte Chamness's FIRST USA BANK Experience December 1995 - March 2000
Job Assistant Property Manager at BH Properties
Industry Real Estate
Experience
BH Properties April 2008 - Present
First USA Bank December 1995 - March 2000
Skills
Accounting, Property Management, Yardi Property..., QuickBooks, Organization, Time Management, Customer Experience, G/L Reconciliations, Account Reconciliation, Collections, Reporting & Analysis
Education
Jones College-Jacksonville 2001 — 2005
Business, Management, Marketing, and Related Support Services
BH Properties April 2008 - Present
First USA Bank December 1995 - March 2000
Skills
Accounting, Property Management, Yardi Property..., QuickBooks, Organization, Time Management, Customer Experience, G/L Reconciliations, Account Reconciliation, Collections, Reporting & Analysis
Education
Jones College-Jacksonville 2001 — 2005
Business, Management, Marketing, and Related Support Services