FirstCare Health Plans
Industry: Company
DescriptionFounded: 1985 Parent organizations: Hendrick Health System, Covenant Health System Subsidiary: Southwest Life & Health Insurance Company
FirstCare Health Plans List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at FirstCare Health Plans. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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FirstCare Health Plans Employees
Seton Healthcare Family 2013 - 2014
St. David's HealthCare 2010 - 2013
FirstCare Health Plans 2007 - 2009
Dell Inc 2006 - 2007
Law Offices of Richard L. Welch2005 - 2006 2005 - 2006
Dell Inc 2002 - 2005
Skills
Legal Writing, Commercial Litigation, Editing, Appeals, Research, Civil Litigation, Contract Negotiation, Paralegals, Paralegal, Senior Corporate..., Vendor Contracts, Employment Contracts, Procurement Contracts, Federal Government..., Sales Contracts, Legal Compliance, Regulatory Compliance, Medical Compliance, Compliance Management, HIPAA, Legal Research
Education
The University of Texas at Austin
BBA, Marketing
Superior Health Plans January 2015 - Present
FirstCare Health Plans January 2012 - January 2015
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, English, Research, Social Media, Public Speaking, Strategic Planning, Operations Management, Team Building, Training, Leadership
Education
The University of Texas at San Antonio 1988 — 1993
Bachelor of Arts (B.A.), Psychology and Sociology
FirstCare Health Plans October 2011 - Present
Created by Missy Lamb January 2000 - Present
First NBC Bank February 2011 - October 2011
Splash! Photography 2000 - 2009
Skills
Health Insurance, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Visio, Outlook, Healthcare, Team Building, Business Analysis, Customer Service, SharePoint
Education
San Jacinto College 1981 — 1983
Galena Park High School 1977 — 1981
Diploma
Accenture July 2015 - Present
FirstCare Health Plans January 2015 - July 2015
FirstCare Health Plans January 2014 - January 2015
FirstCare Health Plans April 2012 - December 2013
FirstCare Health Plans April 2007 - March 2012
Tokyo Electron America (TEL) June 2000 - March 2007
Skills
Data Warehousing, Databases, ETL, Database Design, T-SQL, Data Modeling, PL/SQL, Business Intelligence, Visio, Data Analysis, SQL, SDLC, Process Improvement, Requirements Gathering, Microsoft SQL Server, Integration, Agile Methodologies, Disaster Recovery, Access, Systems Analysis, Metadata, IT Strategy, Database Administration, SSIS, Oracle, Software Documentation, Data Integration, Performance Tuning, Business Objects, Software Project..., Business Analysis, DTS, Analytics, Enterprise Architecture, Data Migration, Management, Crystal Reports, Requirements Analysis, Vendor Management, Agile Project Management, ITIL, SharePoint, SQL database design, PowerPoint, Data Conversion, Data Management, Software Development
Education
The University of Texas at Arlington 1995 — 2000
BS, Management Information Systems
FirstCare Health Plans 2015 - Present
Group Health Cooperative September 1989 - June 2013
The Doctors Clinic 1988 - 1989
Skills
Positive Reinforcement..., Training including dog..., Study of Dog Language, Reading, interpreting,..., Editing, Proofreading, Writing, Medical Terminology
Education
The University of South Dakota 1983 — 1984
Mass Communication
Union College (NE) 1980 — 1983
Registered Nursing/Registered Nurse
DAA
Baylor Scott & White Health September 2015 - Present
FirstCare Health Plans March 2015 - September 2015
Cenpatico October 2013 - March 2015
Cenpatico July 2012 - October 2013
360training July 2011 - July 2012
360training.com June 2010 - July 2011
Texas House of Representatives April 2010 - July 2010
Texas Public Policy Foundation January 2010 - April 2010
Skills
E-learning Development, Economic Development, Political Science, Political Campaigns, Non-profits, Public Policy Research, Research, Healthcare, Legislative Relations, Legislation, Government, Legal Research, E-Learning, Learning Management, Learning Management..., Microsoft Office, Project Management, Training, Policy Research, Team Building, Public Speaking, Policy, Nonprofits, Contract Negotiation, Analysis, Community Outreach, Leadership, Management, Data Analysis, Organizational..., Fundraising, Program Management, Leadership Development, Strategic Planning, Access, Strategy, Team Leadership, Event Planning, Proposal Writing, Editing, Public Relations, Social Media, Project Planning, Social Networking, Coaching, Sales, Budgets, Business Development, Process Improvement, Microsoft Excel
Education
The George Washington University - School of Business
MBA, Healthcare
Valparaiso University
MS, International Commerce & Policy
Valparaiso University
BA, Political Science and International Relations
FirstCare Health Plans February 2013 - Present
NexxLinx February 2011 - May 2012
Blizzard Entertainment March 2010 - January 2011
US Census Bureau March 2007 - June 2010
Huston-Tillotson University August 2004 - April 2007
Skills
Employee Benefits, Employee Relations, Human Resources, Performance Management, Training, Leadership, Microsoft Word, Strategic Planning, Team Management, Management, PowerPoint, Program Management, Recruiting, Software Documentation
Education
Huston-Tillotson University 2003 — 2010
Bachelor of Arts (B.A.), Business Administration and Management, General
Consulting Solutions. NET
Certifications in SQL, Sharepoint, Project Management
FirstCare Health Plans November 2013 - Present
Cathyshortcakes January 2012 - September 2015
FirstCare Health Plans April 2012 - November 2013
FirstCare Health Plans October 2003 - April 2012
Skills
Insurance, Microsoft Office, Software Documentation, SharePoint, Employee Benefits, Access, Microsoft Excel, Training, Team Building, Content Management, Visio, Microsoft Word, Customer Service, Leadership
Education
Southern New Hampshire University 2015 — 2019
Bachelor of Science (BS), Business Administration, Minoring in Finance
Austin Community College 2008 — 2010
General Studies
Dell April 2015 - Present
FirstCare Health Plans October 2013 - April 2015
FirstCare Health Plans January 2012 - October 2013
FirstCare Health Plans August 2008 - January 2012
FirstCare Health Plans January 2008 - August 2008
Aetna, INC. November 2005 - November 2007
Valley Baptist Health System May 2003 - November 2005
Skills
Disaster Recovery, Virtualization, Telecommunications, Software Implementation, Mobile Devices, IT Service Management, ITIL, IT Strategy, Security Management, Leadership, Project Management, Solutions Design, Build Strong Teams, Vendor Management, Negotiation, Budgets, Support Services..., IT Infrastructure..., IT Infrastructure Design, IT Infrastructure..., Problem Solving, Collaboration, Application Support..., Compliance
Education
University of Phoenix 2004 — 2006
Masters of Information Systems
The University of Texas-Pan American 2000 — 2003
Bachelors of Business Administration
FirstCare Health Plans January 2012 - Present
US Navy January 2006 - August 2008
Skills
JavaScript, Linux, Windows, Windows Server, JMS, Amisys, UC4, Tidal Enterprise..., Solarwinds, Healthcare Information..., Active Directory
Education
Texas State University-San Marcos 2013 — 2015
Bachelor of Science (BS), Computer Science
ITT technical institute-austin 2010 — 2012
Associate's degree, Computer Networking Systems
FirstCare Health Plans May 2013 - Present
Skills
Analysis, Business Intelligence, Process Improvement, Business Analysis, Access, Healthcare Information..., HealthRules
Education
Southwestern University 2002 — 2005
Bachelor's Degree, Anthropology/Spanish
Culver Academies 1997 — 2001
High School
University of California, Berkeley, Haas School of Business August 2014 - Present
Genentech 2015 - 2015
Deloitte Consulting August 2011 - June 2014
The University of Texas at Austin January 2010 - May 2011
McCombs School of Business May 2008 - May 2011
McKinsey & Company June 2010 - August 2010
FirstCare Health Plans October 2009 - December 2009
Epicor Software July 2009 - October 2009
BearingPoint January 2009 - May 2009
Skills
Financial Analysis, Financial Modeling, Data Analysis, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Valuation, Finance, Business Analysis, Financial Accounting, Analysis, Business Strategy, SAP, Marketing Strategy
Education
University of California, Berkeley, Haas School of Business 2014 — 2016
Master of Business Administration (M.B.A.), GMAT: 740
The University of Texas at Austin - The Red McCombs School of Business 2007 — 2011
BBA, Business Honors Program, Corporate Finance, GPA: 4.0 (Highest Honors)
Round Rock High School 2003 — 2007
Salutatorian of Graduating Class
Round Rock ISD December 2014 - Present
Junior Volleyball Association Austin June 2011 - Present
FirstCare Health Plans July 2008 - October 2013
Pflugerville Volleyball Club Association August 2010 - May 2011
Clay Madsen Recreational Center March 2010 - May 2010
FirstCare Health Plans August 2007 - July 2008
Junior Volleyball Association of Austin November 2006 - May 2007
Skills
Leadership, Cross-functional Team..., SharePoint, Healthcare, Management, Coaching, Process Improvement, Training, Policy, Public Speaking, Leadership Development, Team Building, Project Planning, Research, Teaching, PowerPoint, Customer Service
Education
Concordia University-Austin 2013 — 2014
Master of Education (M.Ed.)
Concordia University Texas 1991 — 1997
Bachelors
El Campo High School 1985 — 1989
FirstCare Health Plans July 2014 - Present
FirstCare Health Plans March 2009 - July 2014
ADVANTAGE Health Solutions, Inc March 2007 - February 2009
IU Medical Group – Primary Care September 2005 - February 2007
Evercare Mid-Atlantic July 2001 - September 2005
Healthprime Inc April 2000 - June 2001
Northport Health Services June 1999 - March 2000
Mariner Post-Acute Network November 1997 - May 1999
Thera Tx, Inc June 1994 - October 1997
Skills
Physician Practice..., Medicare Advantage..., Strategic Marketing and..., Medicare Advantage, Practice Management, Medicare Prescription..., Special Needs..., HMO, Health Insurance, Marketing, Managed Care, Medicare, Physicians, Process Improvement, Revenue Cycle, Training, Hospitals
Education
Ball State University
Bachelor of Arts
FirstCare Health Plans August 2014 - Present
FirstCare Health Plans August 2014 - Present
University of Texas System June 2013 - February 2014
City of Austin April 2009 - June 2013
City of Austin September 2007 - June 2013
City of Austin - Parks and Recreation October 2008 - April 2009
City of Austin September 2007 - October 2008
Dell, Inc September 2006 - August 2007
Data Corporation May 2006 - September 2006
Dell, Inc October 2005 - March 2006
Skills
Employee Relations, Human Resources, Deferred Compensation, FMLA, Mediation, Background Checks, Onboarding, HR Policies, HRIS, Performance Management, Talent Acquisition, Employee Benefits, Recruiting, Conflict Resolution, Policy, Talent Management, Organizational..., Employment Law, Employee Engagement, Benefits Administration, Training, Change Management, Employee Training, Hiring
Education
Trinity International University 2002 — 2005
Bachelor of Arts, Interpersonal and Organizational Leadership
FirstCare Health Plans March 2013 - Present
FirstCare March 2013 - January 2014
FirstCare January 2012 - February 2013
FirstCare September 2008 - January 2012
Skills
Quality Assurance, Health Insurance, HIPAA, Data Governance, Business Rules, Healthcare Industry, Requirements Gathering, Requirements Analysis, Business Process..., Ad Hoc Reporting, HealthRules, Report Development, Account Reconciliation, Agile Methodologies, Analysis, Auditing, Business Intelligence, Medicaid, Medicare, Business Analysis, Process Improvement, Software Documentation
Education
University of Arizona 2004 — 2007
Bachelor's degree, Accounting
FirstCare Health Plans January 2011 - Present
DST Health Solutions November 2006 - January 2011
Anthem Blue Cross Blue Shield October 2002 - November 2006
Axiom Systems 1998 - 2000
QualMed, Inc 1993 - 1998
Skills
HIPAA, Requirements Analysis, EDI, Software Documentation, Healthcare Information..., Software Implementation, Healthcare, Business Analysis, Process Improvement, Access, Medicaid, Project Management, Requirements Gathering, SDLC, Health Insurance, Medicare, Visio, SQL, Agile Methodologies, Quality Assurance, Data Analysis, Business Intelligence, Healthcare Consulting, Analysis, Integration, Healthcare Industry, Business Requirements, Managed Care, Amisys, Vendor Management, SharePoint
Education
University of Colorado Denver 2006 — 2006
Certificate, Business Analysis Certificate program
FirstCare Health Plans March 2015 - Present
LoveAngel Makeup Artistry May 2009 - Present
Cenpatico May 2013 - March 2015
Cenpatico May 2013 - November 2013
Xerox/ACS - Texas Medicaid and Healthcare Partnership (TMHP) April 2011 - May 2013
Paragon Group International February 2011 - March 2011
Bankston & Richardson, LLP June 2010 - September 2010
Phelan Hallinan & Schmieg, LLP August 2008 - May 2009
Division of Youth & Family Services January 2008 - August 2008
Center for Family Services January 2008 - July 2008
Skills
Research, Public Speaking, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Legal Research, Legal Writing, Microsoft Word, Event Planning, Non-profits, Fundraising, Social Media, Social Networking, Outlook, Project Management, Team Leadership, System Administration, Analysis, Policy, Management, Human Resources, Software Documentation
Education
American InterContinental University 2014 — 2015
Masters, Healthcare Management
American InterContinental University 2009 — 2009
MBA, Organizational Psychology and Development
Rowan University 2002 — 2007
B.A., Law and Justice
Northcentral University
Doctorate, Business Administration; Organizational Leadership
Sense Corp February 2015 - Present
Google June 2014 - Present
Adaptive Insights December 2012 - January 2015
Borderfree April 2014 - November 2014
FirstCare Health Plans June 2013 - November 2013
Actian Corporation January 2013 - June 2013
Codero Hosting August 2012 - December 2012
Neumont University June 2011 - March 2012
Skills
Event Planning, Customer Service, Analysis, Public Speaking, Business Intelligence, Social Media, Competitive Analysis, Data Integration, Java, DHTML (HTML, XHTML,..., Enterprise Software, Agile Methodologies, SaaS, SQL, Cloud Computing, Solution Architecture, XML, Web Services, Testing/Troubleshooting/..., Requirement Analysis, RDMS, ETL, SoapUI, Digital Marketing, Visio, Microsoft SQL Server, Design Documentation, Online Advertising, Digital Media, Public Relations, Social Media Marketing, Branding and Identity, Interactive Media, SEM, Influencer Marketing, Brand Development..., Marketing Research, Offline Marketing, Management, Integration
Education
The University of Texas at Austin 2009 — 2012
Bachelor of Business Administration (BBA), Marketing and International Business
EAESP - Fundação Getúlio Vargas 2010 — 2010
Bachelor of Business Administration (B.B.A.), Graduação em Administração de Empresas
Neumont University 2007 — 2009
Bachelor of Science (B.S.), Computer Science
WellCare May 2013 - Present
K&L Gates 2010 - 2012
FirstCare Health Plans 2007 - 2010
FDA July 2005 - August 2007
Laboratory Corp of America 2001 - 2004
Morgan, Lewis & Bockius LLP January 1998 - December 2000
Skills
Corporate Governance, Corporate Law, Licensing, Intellectual Property, Mediation
Education
Georgetown University
BA, English/Pre-Med
University of Pennsylvania Law School
JD, Law
Navitus Health Solutions March 2015 - Present
Sendero Health Plans -Central Health September 2011 - December 2013
Texas Health and Human Services Commission January 2010 - September 2011
FirstCare Health Plans June 1999 - April 2009
Skills
Quality Improvement, Process Improvement, Health Care Compliance, Medicaid Managed Care, Health Plan Operations, Government Programs, Medicare, Medicaid, Health Policy, Pharmacy Benefit..., Compliance
Education
Texas State University-San Marcos 1990 — 1995
B.A., Political Science
South San High School San Antonio
FirstCare Health Plans December 2013 - Present
Adoption Covenant July 2012 - November 2013
Lubbock ISD August 2010 - July 2012
Lubbock ISD December 2007 - August 2010
Skills
Nonprofits, Fundraising, Public Relations, Program Management, Management, Budgets, Public Speaking, Teaching, Higher Education, Cpr Certified, Research, Inventory Management, Event Planning, PowerPoint, Customer Service, Community Outreach
Education
Texas Tech University 2012 — 2015
Bachelor's degree, University Studies
South Plains College 2006 — 2011
Associate's degree, General Studies
Websense May 2014 - July 2014
University Federal Credit Union May 2011 - April 2014
Wayne Wright LLP November 2012 - May 2013
Apple August 2012 - November 2012
Leading Edge Personnel June 2010 - May 2011
FirstCare Health Plans September 2010 - October 2010
Early Childhood, Region 13 August 2010 - September 2010
Texas Fair Plan June 2010 - July 2010
Institute of Classical Archaelogy, University of Texas 2009 - 2009
Office of the Attorney General June 2008 - August 2008
Skills
Customer Service, Microsoft Office, Data Entry, Outlook, Social Media, PowerPoint, Microsoft Word, Data Analysis, Editing, Research, SAP, Social Media Marketing, Mac, OS X, Microsoft Excel, Event Planning, Fundraising, Public Speaking, Public Relations, Adobe Acrobat, Leadership, Telephone Skills, Training, Conferences, HTML, CSS, Salesforce.com
Education
Sewanee-The University of the South 2006 — 2010
BA, Latin
FirstCare Health Plans July 2013 - Present
FirstCare Health Plans January 2011 - July 2013
FirstCare Health Plans September 2009 - January 2011
Thomson Reuters 2005 - September 2009
HealthPartners 2001 - 2005
Skills
Healthcare, Insurance, Accounting, Budget Development, Financial Analysis, Process Improvement, Medicaid, Managed Care, Finance, Business Analysis, Financial Modeling, HIPAA, Medicare, Health Insurance, Management, Analysis, Healthcare Information...
Education
Metropolitan State University
Bachelor of Science (B.S.), Accounting
FirstCare Health Plans November 2006 - January 2015
ACS December 2003 - November 2005
Skills
Health Insurance, Medicare, HMO, Medicaid, Claim, Medical Billing, personnel development, Organization &..., Supervisory Skills, Visio, HIPAA, Data Entry, Quality Assurance, ICD-9, Software Documentation, Process Improvement, Insurance
Education
Austin Community College 1996 — 2001
FirstCare Health Plans December 2013 - Present
UnitedHealthcare Medicare August 2011 - November 2013
OPTUMHEALTH, A UNITEDHEALTH GROUP COMPANY February 2008 - August 2011
OptumHealth February 2008 - August 2011
UnitedHealthcare, A UnitedHealth Group Company November 2005 - February 2008
Jostens, Inc. April 2003 - November 2005
Wilsons Leather March 2001 - April 2003
Northern Tool & Equiment Co January 2000 - January 2001
Media Relations, Inc. June 1998 - January 2000
Skills
Direct Marketing, Marketing Communications, Email Marketing, Brand Management, Multi-channel Marketing, Market Research, Healthcare, Public Relations, B2B, Copywriting, Product Management, Project Management, SEO, Budgets, Market Analysis, Marketing, Media Relations, Marketing Management, Marketing Strategy, Market Planning, Integrated Marketing, Product Marketing, Strategy, Advertising, Strategic Partnerships, E-commerce, CRM, Leadership, Management, Product Launch, Strategic Planning, Cross-functional Team..., Sales, Business Development, Program Management, Process Improvement, Creative Direction, Internal Communications, Social Media
Education
Capella University 2010 — 2013
Master of Public Health (MPH), Behavioral and Social Sciences, 4.0
St. Cloud State University - St 1993 — 1998
Bachelor of Science, Communications; Public Relations
Software Engineering Services April 2014 - Present
FirstCare Health Plans April 2013 - April 2014
Healthcare Connect, Inc. April 2004 - February 2013
SLI Global Solutions, Inc. September 2011 - August 2012
MD Anderson Cancer Center June 2011 - October 2011
Healthcare Connect, Inc. April 2004 - May 2011
Qualis Health 2009 - 2010
Policy Studies August 2007 - July 2008
CNSI 2005 - 2007
Client Network Servives, Inc. (CNSI) December 2004 - June 2006
Skills
Medicaid, Contract Management, Government, Product Development, Proposal Writing, SDLC, Program Management, Vendor Management, Change Management, Strategic Planning, Process Improvement, Business Analysis, Team Building, HIPAA, Quality Management, Systems Analysis, Analysis, Budgeting, Healthcare IT, Integration, Budgets, Healthcare Information..., Requirements Analysis, Healthcare, Management, Strategy, Visio, Software Documentation, Leadership, Project Management, Project Planning, Business Process..., Enterprise Software, Product Management, PMP, Start-ups, Consulting, Strategic Partnerships, Software Project..., Requirements Gathering, Business Process, Business Intelligence, IT Strategy, SharePoint, Project Portfolio..., Quality Assurance, Enterprise Architecture, PMO, Business Requirements, MS Project
Education
Indiana University-Purdue University at Indianapolis 1965 — 1974
FirstCare Health Plans 2013 - 2014
Jemwit Systems 2011 - 2013
City of San Marcos, Texas 2008 - 2011
City of Austin, Texas 2006 - 2008
Uniq Items 2002 - 2006
Planet Group 2000 - 2002
Blue Cross Blue Shield of Georgia 1996 - 2000
State of Texas - Rehabilitation Commission 1984 - 1996
Skills
IT Strategy, Enterprise Architecture, Integration, Strategic Planning, Leadership, Management, Team Leadership, Strategy, Vendor Management, CRM, ERP, Business Relationship..., Budgets, PMP, Business Alignment, Government, Budgeting, Contract Negotiation, Program Management, Business Planning, State Government, Consulting, Process Improvement, Business Development, Human Resources, Healthcare, Finance, Cross-functional Team..., Engagement Management, Executive Management, Healthcare Information..., Strategic Partnerships
Education
Texas State University-San Marcos
Master of Business Administration (MBA) - on-going
Michigan State University
Bachelor of Science (BS), Parks Administration
Saginaw Valley State University
Computer Science
Amerigroup January 2014 - Present
FirstCare Health Plans December 2007 - January 2014
FirstCare Health Plans June 2007 - December 2007
FirstCare Health Plans January 2007 - June 2007
FirstCare Health Plans February 2006 - January 2007
FirstCare Health Plans January 2005 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Microsoft Access, Salesforce.com, ServiceNow, Amisys, Facets, GeoNetworks, HealthRules, Access, Health Insurance, Insurance, Process Improvement, Healthcare, HIPAA
Education
Texas Woman's University 2014 — 2014
Master of Business Administration (MBA)
Texas Tech University 2001 — 2004
Bachelor of Business Administration (B.B.A.), Finance and Marketing
FirstCare Health Plans December 2014 - Present
Seton Healthcare Family May 2012 - October 2014
Seton Healthcare Family July 2008 - April 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Process Improvement
Education
The University of Texas at Austin
athenahealth August 2014 - Present
FirstCare Health Plans April 2013 - August 2014
The Hospital at Westlake Medical Center November 2012 - March 2013
Seton Healthcare Family April 2012 - October 2012
Seton Healthcare Family July 2007 - April 2012
National Instruments January 2005 - July 2007
National Instruments February 2002 - January 2005
National Instruments March 2000 - February 2002
Sulzer Orthopedics March 1997 - March 2000
Sulzer Orthopedics Inc March 1995 - March 1997
Skills
Project Management, Problem Solving, Technical Writing, Documentation, Requirements Gathering, Process Improvement, Business Analysis, Testing, Data Analysis, Team Leadership, Quality Assurance, SQL, PL/SQL, Databases, Access, Excel, Crystal Reports, Dreamweaver, FrontPage, HTML, Statistics, MS Office Suite, Oracle Applications, Microsoft Excel, Software Documentation, Training, Healthcare Information..., Manufacturing, Visio, Management
Education
Texas A&M University
MS, Industrial Engineering
Texas A&M University
BA, Business Systems Analysis
FirstCare Health Plans October 2014 - Present
Mattr November 2009 - October 2014
Q2ebanking March 2009 - November 2009
IE Discovery, Inc. 2008 - 2009
Brown McCarroll July 2007 - April 2008
North Texas Municipal Water District October 2003 - July 2007
DFW Technology March 1999 - October 2003
Skills
Databases, Microsoft SQL Server, Database Administration, Project Management, Microsoft Office, Enterprise Software, Data Warehousing, Oracle, Product Management, Disaster Recovery, ETL, Data Analysis, Reporting & Analysis, SQL, Software Documentation, Crystal Reports
Education
Texas State Technical College Harlingen 1993 — 1995
Associate of Arts and Sciences (AAS), Computer and Information Sciences and Support Services
Concordia University-Austin 1991 — 1992
Lampasas County Higher Education Center (LCHEC) March 2015 - Present
Paceline Collision Systems October 2014 - March 2015
FirstCare Health Plans October 2006 - July 2014
Pathology Resource Consultants January 2006 - December 2006
Robert Half International August 2005 - April 2006
MHNet January 2005 - July 2005
Affiliated Computer Services (now Xerox State Healthcare) July 1998 - November 2001
Skills
Public Relations, Corporate Communications, Strategic Communications, Internal Communications, Editing, Writing, Marketing Communications, Media Relations, Press Releases, Newsletters, Organizational..., Speech Writing, Training, Marketing, Social Media, Publications, Leadership, Event Planning, SharePoint, Management, Crisis Communications, Copywriting, Adobe Creative Suite, PowerPoint, Event Management, Web Content, Social Media Marketing, Message Development, Business Communications, Website Copy, Brochure Development, Human Resources, Employee Relations, Benefits Administration, Meeting Management, Training Skills, Cross-functional Team..., Large Group Facilitation, Mediation, Drupal, Customer Satisfaction, Microsoft Office, Marketing Copy, Workshop Facilitation, Brochures, AP Style, Facebook
Education
Texas State University-San Marcos
MSIS, Organizational Communications & Leadership Studies
The University of Texas at Austin
BS, Communication Studies
Pegasystems April 2010 - Present
Great American Financial Resources March 2009 - April 2010
PBS&J (via CTG) December 2008 - March 2009
VI Technology (via TEKsystems) June 2008 - November 2008
FirstCare Health Plans May 2004 - June 2008
Pervasive Software / Data Junction December 2003 - May 2004
Data Junction October 2000 - December 2003
Skills
C#, Agile Methodologies, .NET, ASP.NET, Web Services, WCF, VB.NET, ASP, XAML, Test Automation, Software Development, XML, Microsoft SQL Server, SOA, Integration, SQL, Enterprise Architecture, Enterprise Software, Solution Architecture, Scrum, Cloud Computing, SDLC, Software Project...
Education
Brigham Young University 1996 — 1999
BS, Business Management
American Sentinel University 2004 — 2007
BS, Computer Science
FirstCare Health Plans March 2015 - Present
City of Hope March 2008 - October 2014
Harison Toshiba Lighting September 1996 - March 2008
Skills
Data Analysis, Healthcare Information..., Software Documentation, Project Management, SharePoint, Process Improvement, EHR, Visio, HIPAA, Requirements Analysis, SQL, Agile Methodologies, SDLC, Change Management, XML, Healthcare, Integration, CRM, Program Management, Requirements Gathering, Business Intelligence, Quality Assurance, PMP, Software Development, Software Project..., Project Portfolio..., IT Strategy, Vendor Management, Enterprise Architecture, Business Analysis, Management, WebCenter, Agile Web Development
Education
College of the Canyons
AS, QA Technologies
Parallon March 2015 - Present
FirstCare Health Plans August 2014 - March 2015
FirstCare August 2013 - 2014
Self Employed 2011 - August 2013
Your Little Dreams Photography 2008 - 2013
USDA-ARS 2009 - 2010
Texas Tech University Health Sciences Center May 2005 - July 2005
Skills
Health Insurance, Administrative Work, Provider Relations, Managed Care, Medicare Advantage, Photoshop, Art History, Research, Western Europe, Italian, European Experience, Art, Visual Arts, Italian languages, Laboratory Skills, Microsoft Office, Digital Photography, Online Research, European Studies, European politics, European Union, Creativity, Social Sciences, Presentations, Contract Negotiation, SharePoint, Amysis, Analysis, Microsoft Excel, Customer Service, Social Media, Microsoft Word, PowerPoint, Healthcare, Data Analysis
Education
The University of Texas at Austin 2009 — 2013
Bachelor of Liberal Arts, European Studes
FirstCare Health Plans December 2013 - Present
Florida Blue May 1994 - December 2013
Blue Cross Blue Shield of Florida August 2010 - July 2012
Blue Cross & Blue Shield of Florida March 2006 - August 2010
Blue Cross Blue Shield March 2005 - March 2006
Blue Cross and Blue Shield June 2001 - March 2005
Skills
Healthcare, Managed Care, Medicare, Health Insurance, Strategic Planning, Healthcare Information..., Business Strategy, Marketing Strategy, distribution strat, Managing Distribution..., Consulting, EDI, Business Planning, IT Strategy, Program Management, Program Development, Strategic Partner..., Project Planning, Project Management, Change Management, Leading Change, Channel Relationship..., Vendor Management, Team Building, HIPAA, Leadership, Business Development, Management, Analysis, Strategy, Process Improvement, Cross-functional Team..., Sales
Education
Kellogg School of Management 2012 — 2012
University of Florida - Warrington College Of Business 1992 — 1994
MBA / MHS, Business Administration and Management, General
University of Florida 1990 — 1992
BS, Advertising
FirstCare Health Plans June 2014 - Present
AMV Consulting Services, LLC June 2012 - Present
Aetna November 2012 - May 2014
Texas Department of State Health Services January 2008 - June 2012
Skills
Public Administration, Government, Public Policy, Policy Analysis, Policy, Legislative Relations, Public Health, Program Evaluation, Government..., Program Development, Emergency Management, Community Outreach, Grants, Grant Writing, Preparedness, Strategic Leadership, Crisis Management, Internal Medicine, Collaborative Problem..., Quality Management, Leadership, Healthcare, Program Management, Clinical Research, Medicine, Strategic Planning, Healthcare Management, Management
Education
Harvard School of Public Health 1996 — 1997
Master of Public Health (MPH), Minority Health Policy
The University of Texas Medical Branch at Galveston 1989 — 1993
Doctor of Medicine (MD), Medicine, High Honors
The University of Texas at Austin 1988 — 1989
Bachelor of Arts (B.A.), Biology, General
The University of Texas at Austin 1984 — 1988
Bachelor of Science (BS), Mechanical Engineering
Central Catholic High School 1980 — 1984
HS Diploma, 4.0
FirstCare Health Plans May 2015 - Present
Independent IT Managed Services Consultant October 2013 - May 2015
Cisco Systems February 2008 - October 2013
Cisco Systems September 2007 - February 2008
Cisco Systems September 2004 - September 2007
NetSolve Inc. June 2000 - September 2004
NetSolve Inc. August 1998 - June 2000
Skills
Cisco Technologies, Managed Services, Cloud Computing, Unified Communications, VoIP, Data Center, Networking, Program Management, Business Development, Network Architecture, Telepresence, Virtualization, Switches, Vendor Management, SaaS, TCP/IP, Professional Services, Enterprise Software, Troubleshooting, Project Management, Go-to-market Strategy, IT Management, Sales, Six Sigma, Cisco Telepresence, Microsoft Office, Solution Development, Converged Infrastructure
Education
Louisiana Tech University
Optum UnitedHealth Group March 2015 - Present
FirstCare Health Plans December 2013 - March 2015
Beacon Health Strategies April 2012 - December 2013
Certified Solutions, LLC 2006 - 2013
Texas Community Care December 2007 - April 2012
Centene Corporation August 1999 - June 2007
US Army January 1991 - July 2005
Skills
Healthcare, Credentialing, Healthcare Information..., Healthcare Management, Medicare, Managed Care, HIPAA, Provider Relations, Medicaid, Health Insurance, Process Improvement, Customer Service, Project Management
Education
University of Phoenix 2005 — 2007
MBA, Business
Park University 2001 — 2003
BS, Management; Healthcare
Basic High School 1985 — 1989
Diploma, High School
Fresenius Medical Care August 2015 - Present
FirstCare Health Plans June 2012 - August 2015
FirstCare July 2009 - June 2012
Boon-Chapman Benefit Administrators, Inc (National Pensions, Inc.) 2008 - 2009
Crdentia 2002 - 2007
Texas Home Health 2004 - 2006
The Austin Diagnostic Clinic 1999 - 2003
North Austin Medical Center 1998 - 1999
Skills
Claim, Underwriting, Visio, Managed Care, Employee Benefits, Medicare, Healthcare, Medicaid, Insurance, Health Insurance, Long-term Care, Workers Compensation, Disease Management, Nursing, Team Building, Project Management, Customer Service, Provider Relations
Education
St Clair County Community College 1995 — 1996
LVN, Nursing Education
Macomb Community College 1991 — 1993
FirstCare Health Plans February 2012 - Present
FirstCare Health Plans 2013 - 2015
Kazdon, Inc March 2011 - February 2013
Creative Benefits, Inc February 2007 - July 2008
Retirement Services January 2002 - January 2004
Computer Sciences Company January 1999 - January 2001
Computer Sciences Company January 1998 - January 1999
Skills
Payroll, Employee Benefits
Education
Chapman University
Business Admin/Psychology
Palomar College
General Education
Prime Care Managers September 2015 - Present
Prime Care Managers August 2015 - September 2015
FirstCare Health Plans March 2014 - July 2015
St. David's Medical Center - A Member of St. David's Healthcare August 2013 - December 2013
Skills
Leadership, Public Speaking, Software Documentation, Microsoft Office, Marketing, Great Listener, Technical Writing, Medical Staff..., Budgets, Management, Quality Assurance, Policy Analysis, Insurance, Business Analysis, Pitney Bowes DOC1..., Healthcare Management, Hospitals, Customer Service, Healthcare, Microsoft Word, Microsoft Excel, Data Analysis
Education
LeTourneau University 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Texas State University 2011 — 2013
Bachelor's degree, Healthcare Administration
FirstCare Health Plans February 2011 - Present
DST Health Solutions January 2006 - January 2011
Anthem January 2003 - October 2006
Anthem Blue Cross Blue Shield January 2003 - January 2006
Premera Blue Cross January 1990 - January 2002
Skills
Software Documentation, Requirements Analysis, HIPAA, Business Analysis, SharePoint, Business Process..., Systems Analysis, Microsoft Excel, Quality Assurance, User Acceptance Testing, Software Project..., Program Management, Business Process, Business Intelligence, IT Strategy, Information Technology, Data Warehousing, HealthRules Benefit..., CES Rules and Ruleset..., HealthRules Referral..., ICD 9 and ICD 10...
Education
Northwest Missouri State University
AA degree and AAS, Biology/Chemistry; Math; Health Information Technology
Spokane Community College
Associate of Arts (AA)
University of Utah Hospitals and Clinics August 2015 - Present
Huntsman Cancer Institute July 2014 - July 2015
MD Anderson Cancer Center April 2012 - June 2014
Bank of America June 2011 - April 2012
FirstCare Health Plans December 2010 - April 2011
Covenant Health System September 2009 - June 2010
Texas Disability Services of the Southwest June 2005 - August 2009
Donald W. Reynolds Oklahoma Governor's Cup, tri-state businesses plan competition December 2008 - May 2009
Integrated Business Core Program August 2006 - December 2006
Skills
Customer Service, Excel, Word, Microsoft Office, PowerPoint, Data Analysis, Health Insurance, Operations Management, Team Management, Team-oriented, Microsoft Excel, Analysis, Microsoft Word, Management, Team Building, Process Improvement, Healthcare, Teamwork
Education
Texas Tech University - Rawls College of Business 2009 — 2011
Masters of Business Administration, Health Organization Management
University of Oklahoma - Price College of Business 2005 — 2009
Bachelor of Business Administration, Entrepreneurship; Finance
WellCare Health Plans December 2014 - Present
FirstCare Health Plans September 2013 - December 2014
Florida Healthcare Plus September 2012 - September 2013
WellCare June 2006 - September 2012
UnitedHealthcare 2001 - 2003
Skills
Medicare, Medicaid, HIPAA, Health Policy, Managed Care, Provider Relations, HMO, Healthcare, Healthcare Industry, Credentialing, Medical Compliance, Physicians, Utilization Management, Medicare Part D, Medicaid Managed Care, Disease Management, Health Insurance, Healthcare Management, PPO, Network Development, HEDIS, Health Law, NCQA, Medical Staff..., AAAHC, EMTALA, Anti-Kickback Statute, OIG, Health Care Regulation, Contract Management, Regulatory Affairs, Regulatory Guidelines, Legal Compliance, Medicare Prescription..., Claim, Claims Resolution, Health Care Reform, Healthcare Information..., JCAHO, Medical Billing, Medical Coding, Medicare/Medicaid..., Pharmacy Benefit..., Physician Relations, Policy, Stark, Medicare Advantage, Risk Assessment, Privacy Law, Privacy Regulations
Education
Northwestern California University NWCU
Juris Doctor, Law
Carlow University
Master's Degree, Financial Forensics and Fraud Investigation
Hodges University
Bachelors Science, Business Management
Pasco-Hernando State College
Associate's Degree
Seton Hall University School of Law
Advanced Graduate Certificate Health and Hospital Law, Healthcare Law
The George Washington University
Graduate Certificate, Corporate Healthcare Compliance
FirstCare Health Plans August 2015 - Present
Leap to Success January 2013 - Present
Cooper Consulting April 2014 - August 2015
Loblolly Consulting April 2013 - April 2014
Advanced Micro Devices December 2008 - December 2012
Advanced Micro Devices September 2005 - November 2008
Advanced Micro Devices August 2000 - August 2005
Dell March 1999 - August 2000
US Army July 1986 - July 1990
Skills
Project Planning, Project Management, Project Execution, Project Oversight, Project Coordination, Process Improvement, Cross Cultural..., Cross Functional Team..., Collaboration, Customer Service, Hardware, Microsoft Office, SharePoint, MS Project, Computer Hardware, Communication Skills, Management, Program Management, Cross-functional Team..., Leadership, Testing, Troubleshooting, Vendor Management, Strategy, Team Leadership, Budgets, Business Analysis, Engineering Management, Change Management, Procurement, Engineering, Product Development, Training, Analysis, Quality Assurance, Processors, Semiconductors, Product Management, PMP, Debugging, Microprocessors, Hardware Architecture, Project Portfolio..., Business Process..., Resource Management, Visio, PMO, SDLC, Business Process, Communication
Education
Colorado Technical University 2007 — 2008
Bachelor of Science in Business Administration, Project Management
University of Texas at Brownsville 1996 — 1997
Associate of Arts, General Studies
FirstCare Health Plans May 2015 - Present
Dura Medic, llc October 2014 - Present
Centene Corporation June 2011 - July 2014
Centene Corporation June 2011 - November 2012
Maximus April 2009 - April 2011
Skills
Medical Billing, Medical Coding, Utilization Management, claims processing, Provider Relations, Customer Service, Sales, Team Leadership, Claim, Customer Service..., Healthcare, Data Entry, HIPAA, Home Care, Medical Terminology, Healthcare Management, Healthcare Information..., Hospitals, Medicare, Medicaid
Education
Austin Community College
everest institute
certificate, medical billing and coding
Managed Health Services - Centene Corporation August 2015 - Present
Managed Health Services - Centene Corporation November 2011 - August 2015
FirstCare Health Plans July 2002 - November 2011
FirstCare Health Plans July 2002 - January 2008
Skills
Problem Solving, Mentoring, Process Engineering, Negotiation, Adobe Streamline, Contract Negotiations, Administration, Operations Management, Executive Management, Project Planning, Strategic Planning, Marketing Strategy, Market Analysis, Business Strategy, Competitive Analysis, Data Analysis, Financial Analysis, Business Analysis, Business Management, Process Management, Management, Provider Relations, Contract Negotiation, HIPAA, Insurance, Health Insurance, Team Leadership, Managed Care, Analysis, Marketing, Policy, Process Improvement, Healthcare, Team Building, Medicare, Public Relations, Network Development, Healthcare Management, Training, Leadership, Medicaid, Public Speaking, Healthcare Industry, Healthcare Information..., Employee Benefits, Healthcare Consulting, Hospitals, Physician Relations, Medical Coding, Physicians
Education
Wayland Baptist University 2008 — 2010
MBA, Management
Wayland Baptist University 2005 — 2007
BBA, Business / Marketing
Texas Tech University 1991 — 1993
BBA, Business
FirstCare Health Plans August 2015 - Present
ItWorks December 2014 - Present
UMC Physician Network Services December 2008 - August 2015
Covenant Health System August 2006 - November 2008
Covenant Health System August 2006 - November 2008
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Photoshop, Science, Outlook, Customer Service, 10 Key, Windows, XP, Hospitals, Healthcare, Team Building, Public Speaking, Windows XP, Data Entry, Customer Satisfaction, EHR, Cpr Certified, Managed Care, PowerPoint
Education
Wayland Baptist University 2015 — 2018
Bachelor's degree, Business Administration in Healthcare
Texas Tech University Health Sciences Center 2014 — 2016
Master of Science (M.S.), Clinical Practice Management
Wayland Baptist University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Specializing in Science Studies
DaVita Kidney Care July 2015 - Present
FirstCare Health Plans October 2013 - July 2015
Jones Energy, Ltd. July 2013 - September 2013
Cheapo Records June 2012 - January 2013
Skills
Microsoft Word, Microsoft Excel, Insurance, Microsoft Office, Customer Service, Amisys, Enrollment Services, Coordination of Benefits, Event Planning, Social Media, Research, Leadership, Facebook, PowerPoint, Time Management, Employee Benefits, Medicare, Editing, Social Networking
Education
The University of Texas at Austin 2009 — 2013
Bachelor of Arts (B.A.), Biology, General
Georgetown High School 2005 — 2009
PartneraHealth October 2011 - Present
healthcare management solutions, inc March 1997 - Present
Vermont Managed Care January 2000 - October 2011
FirstCare Health Plans July 2008 - November 2010
FirstCare July 2008 - November 2010
Navigant Consulting 2003 - 2008
hunter group 1999 - 2006
Mission:Health 1994 - 1997
st vincents medical center 1990 - 1997
St. Vincent's Medical Center 1990 - 1994
Skills
Medicare, Leadership, Health Policy, Managed Care, Healthcare Information..., Medicaid, HIPAA, Healthcare Consulting, Healthcare, Hospitals, Healthcare Management, Health Insurance, Strategic Planning, Executive Management, Marketing, Public Speaking, Revenue Cycle, Entrepreneurship, Data Analysis, Management Consulting, Marketing Strategy, Operations Management, Informatics, Change Management, Healthcare Industry, Finance, Process Improvement, New Business Development, Performance Improvement, EHR, Physicians, Physician Relations, Practice Management, EMR, Quality Improvement, Long-term Care, Disease Management, Medical Billing, Medical Coding, Health Information..., Revenue Cycle Management, Home Care, Insurance, Provider Relations, Medicine, Claim, Employee Benefits, Network Development, Disability Insurance, Clinical Research
Education
University of Michigan 1979 — 1981
Master's, Health Services Administration
University of California, Los Angeles 1973 — 1975
BA, Political Science, Voter Behavior
Sehome High School, Bellingham Washington 1967 — 1971
diploma
FirstCare Health Plans October 2013 - Present
FirstCare Health Plans February 2013 - October 2013
Wells Fargo August 2010 - October 2011
Prime Therapeutics March 2006 - June 2009
Skills
Health Insurance, Medicare, Insurance, Employee Benefits, Claim, Team Leadership, Employee Training, Claims Resolution, Medical Terminology, Medicaid, HCPCS, ICD-9, Electronic Payments, Managed Care, Public Speaking, Process Improvement, Training, Microsoft Office, Customer Service, Program Management, Healthcare, Leadership, Management, Project Management, Team Building
Education
Kaplan College 2010 — 2010
Medical Practice Management
South Plains College 2004 — 2006
COPS Monitoring January 2014 - Present
Sexton Enterprises July 2010 - August 2013
FirstCare Health Plans October 2006 - October 2008
Convergys October 2002 - October 2006
EarthLink August 2000 - September 2001
Nurses Today Inc September 1998 - August 2000
UMC Health System May 1997 - May 1998
Skills
Surveillance, Customer Service, Operations Management, Emergency Management, Public Safety
Education
Dallas Christian College 1998 — 1999
Music Teacher Education
Revenue Cycle Incorporated October 2013 - March 2015
FirstCare Health Plans January 2012 - October 2013
Lexington Fayette County Health Department June 2010 - December 2011
Western and Southern Financial Group April 2008 - June 2010
Product Action July 2007 - March 2008
Vuteq USA 2005 - 2007
Skills
Benefits Administration, HRIS, Employee Relations, Human Resources, New Hire Orientations, FMLA, Recruiting, Personnel Management, HR Policies, Employee Engagement, Payroll, Employee Training, Leadership, Event Planning, Customer Service, Deferred Compensation, Organizational..., Onboarding, Workforce Planning, Coaching, Leave Administration, Legal Compliance, Workers Compensation, Persistency, Track Record Of..., Employment Law, ADP Payroll, Policy, Succession Planning, Open Enrollment, Job Analysis, Talent Management, Wellness, Employee Wellness..., Employee Benefits, Interviews, Performance Management, Applicant Tracking..., Management
Education
Sullivan University 1998 — 2004
Bachelor of Science, Human Resources, A
Strayer University (VA)
Master's degree, Management, B
FirstCare Health Plans May 2014 - Present
Florida Blue February 2007 - May 2014
Florida Blue October 2000 - February 2007
St. John & Partners March 1999 - September 2000
Harte-Hanks Direct Marketing October 1994 - February 1999
Peace Corps/Honduras June 1994 - June 1994
Skills
Marketing Communications, Product Development, Business Planning, Marketing Strategy, Strategic Planning, Healthcare, Integrated Marketing, Cross-functional Team..., Advertising, Direct Marketing, Corporate Communications, Marketing, Internal Communications, Brand Management, Project Management, Vendor Management, Strategic Communications, Segmentation, Management, Leadership, Project Planning, Business Strategy, Budgets, Analytics, Program Management, Copywriting, Business Development, Marketing Management, Product Management, Public Relations, Strategy, Analysis, CRM, Competitive Analysis, Email Marketing, Fundraising, New Business Development, Product Marketing, Sales
Education
Tulane University - A.B. Freeman School of Business 1989 — 1993
BSM
PHS
PHS
FirstCare Health Plans April 2014 - Present
Harden Healthcare, LLC August 2011 - January 2014
Sava Senior Care December 2005 - August 2011
Administaff February 2004 - October 2005
Girling Health Care March 2001 - February 2004
Girling Health Care May 1997 - March 2001
Skills
Healthcare, Applicant Tracking..., Home Care, Onboarding, Medicare, Healthcare Management, Leadership, Long-term Care, Managed Care, Employee Relations, Recruiting, Passive Candidate..., Candidate Generation, IT Recruitment, Corporate Recruiting
Education
Southwest Texas State University 1997 — 2000
BBA, Marketing
Tiburon Inc March 2008 - September 2011
dNovus RDI, Veterans Administration June 2007 - March 2008
Texas Municipal League IEBP January 2003 - May 2006
Community First Health Plans January 2001 - January 2003
FirstCare Health Plans August 1998 - September 2001
Texas Hospital Association August 1989 - June 1995
Texas Instruments Inc March 1983 - January 1989
Education
University of North Texas
BS, Computer Science
FirstCare Health Plans Practice DirectorThe Nolan CompanyMay 2011 - Present
Aflac January 2002 - April 2011
LifeWay Christian Resources 1996 - 2001
EDS 1986 - 1993
Skills
SDLC, Delivering Results, Operational Execution, Innovation Management, Insurance, Success Driven, IT Strategy, Enterprise Architecture, Vendor Management, Software Development, Management, Team Building, Process Improvement, Strategic Planning, Disaster Recovery, Project Portfolio..., Change Management, Leadership, Strategy, Agile Methodologies, Training
Education
Baylor University 1976 — 1980
BBA, Computer Science and Accounting
CreditShop.com April 2015 - Present
SCIO Health Analytics January 2013 - September 2014
Accenture January 2012 - January 2013
HealthHelp May 2011 - January 2012
Grant Thornton LLP December 2010 - May 2011
FirstCare Health Plans June 2009 - December 2010
Affiliated Computer Services, Inc. October 2006 - January 2009
United States Department of Veterans Affairs June 2004 - August 2004
Skills
Data Analysis, Business Analysis, Project Management, Data Warehousing, Access, SQL, Business Intelligence, Software Documentation, SSRS, Analytics, Healthcare, HIPAA, ETL, Microsoft SQL Server, Analysis, Healthcare Information..., Business Objects, Medicaid, SQL Server, SAS, Change Management, Managed Care, Quality Assurance, R, Data Science, Process Improvement, Visio, Microsoft Excel, Strategic Planning, SAS/SQL, Adaptive Algorithms, Statistics
Education
University of Miami School of Law 2003 — 2007
Juris Doctor, Law
Brown University 1998 — 2002
Bachelor of Arts, Government, History
Texas Academy of Mathematics 1996 — 1998
Diploma, Mathematics & Physical Sciences
Penn State University
Master of Science (M.S.), Applied Statistics, 3.8
Staples Advantage April 2015 - Present
Elite Forte September 2014 - Present
New Quest Staffing & Office Solutions January 2013 - June 2013
Electronic Transaction Consultants (ETC) February 2009 - February 2012
FirstCare Health Plans April 2008 - February 2009
T-NETIX December 2003 - February 2005
VarTec Communications July 2002 - October 2003
Excel Communications March 2000 - July 2002
Skills
Recruiting, Employee Relations, Benefits Administration, Payroll, Deferred Compensation, Human Resources, Employee Benefits, HRIS, Personnel Management, New Hire Orientations, Management, Talent Management, Talent Acquisition, Performance Management, Job Descriptions, Temporary Placement, Leadership, Training, Applicant Tracking..., FMLA, Policy, Interviews, College Recruiting, HR Policies, HR Consulting, Workforce Planning, PeopleSoft, Onboarding, Employee Training, ADP Payroll, Taleo, Internet Recruiting, Staffing Services, Benefits Negotiation, Screening Resumes, Job Fairs
Education
Texas State University-San Marcos 1988 — 1993
Bachelor's degree
Currently job seeking June 2015 - Present
FirstCare Health Plans November 2001 - June 2015
Skills
Healthcare, Hospitals, HIPAA, Insurance, Medicare, Managed Care, Process Improvement, Healthcare Information..., Customer Service, Health Insurance, Medicaid, Nursing
Education
University of Mary Hardin-Baylor 1999 — 2001
Master's degree, Health Services Management
Southeastern Louisiana University 1973 — 1977
Bachelor's degree, Nursing
FirstCare Health Plans September 2015 - Present
Reegam & Associates LLC December 2007 - Present
Skills
Cloud Computing, Software Development, Perl, SaaS, Team Leadership, Testing, ARM, Project Management, Management, SQL, Enterprise Software, System Architecture, Product Management, Semiconductors, Linux, Mobile Devices, Unix, Agile Methodologies, Process Improvement, Security, Cross-functional Team..., Start-ups, XML, MySQL, Enterprise Network..., Information Security..., Healthcare Information..., Threat & Vulnerability..., Firewalls, IPS, Routing, Security Architecture..., SDLC, ITIL, Vendor Management, Servers, Virtualization, Disaster Recovery, IT Management, Data Center, VMware, Active Directory, Windows Server, Databases
Education
Indiana University - Kelley School of Business 2003 — 2006
MBA
National Technological University 1993 — 1999
MS
Clemson University 1986 — 1991
BS
Coldwell Banker (Website Development) August 2009 - Present
Gerson Lehrman Group April 2008 - August 2009
Education Finance Partners February 2007 - April 2008
FirstCare Health Plans April 2001 - January 2007
Dell Computer Corporation 1999 - 2001
Texas Department of Human Services January 1998 - January 1999
Texas Criminal Justice Policy Council January 1997 - January 1998
Iowa Army National Guard 1988 - 1994
Skills
SQL Server, T-SQL, SQL, Databases, Data Warehousing, VB.NET, Data Modeling, Database Development, Database Design, Visual Studio, XML Databases, Replication, Backup & Restore, Service Broker, ETL, SSIS, MS Reporting Services, FILESTREAM, Microsoft SQL Server, Stored Procedures, SQL Tuning, Relational Databases, Agile Methodologies, Business Intelligence, SDLC, Software Development
Education
University of Iowa 1996 — 1997
Master of Science, Transportation Planning
Florida State University 1995 — 1996
Transportation Planning
Loras College 1991 — 1993
Bachelor of Arts, Economics
University of Dubuque 1989 — 1991
Private Pilot, Flight Operations
American Campus Communities February 2015 - Present
Sundog Coaching Group April 2013 - Present
Little Helping Hands April 2009 - Present
Adlucent July 2013 - February 2015
vcfo March 2013 - July 2013
Campus Advantage January 2009 - December 2012
FirstCare Health Plans November 2006 - September 2008
USAA December 2003 - November 2006
Verizon Communications June 1997 - November 2003
Skills
Change Management, HR Strategy, Organizational..., HR Solutions, Mergers, Executive Coaching, Recruitment/Retention, Process Improvement, Team Leadership, Organizational Design, Staff Management, Staff Development, Performance Management, HR Consulting, Labor Relations, Insurance, Coaching, Outsourcing, Workers Compensation, Employee Benefits, Compliance, Deferred Compensation, HRIS, Personnel Management, Executive Pay, Leadership, Mergers & Acquisitions, DISC, Strategic Planning, Business Strategy, Human Resources, Employee Relations, Management, Recruiting, Training, Compensation, HR Transformation, HRO, Telecommunications, Real Estate, Student Housing, Executive Compensation, Benefits Design, FLSA, Organizational Growth, Business Performance..., Sustainable Business..., Strategy, Leadership Development, Start-ups
Education
University of Illinois at Urbana-Champaign - College of Business
MBA, Human Resources & Marketing
University of Notre Dame
BBA - Mendoza School of Business, Marketing
FirstCare Health Plans January 2015 - Present
FirstCare Health Plans September 2013 - Present
MAXIMUS March 2013 - September 2013
MAXIMUS September 2012 - February 2013
MAXIMUS June 2007 - August 2012
Accenture 2005 - 2007
MAXIMUS 2003 - 2005
Skills
Operations Management, Analysis, Medicaid, MS Project, Change Management, Risk Management, Quality Assurance, Business Process..., Process Improvement, Program Management, SDLC, Team Building, Government, Leadership, Business Process, Project Management, Problem Solving, Manage client..., MMIS, Microsoft Excel, HIPAA, Quality Management, Business Analysis, Requirements Analysis, Agile Methodologies, Healthcare, Visio, Vendor Management, PMP, Business Requirements, Cross-functional Team..., Policy Analysis, Management, Leadership Development
Education
The University of Texas at Arlington
Bachelor's degree, University Studies
Schiller 1986 — 1987
Alconbury
the knowledge source
FirstCare Health Plans August 2014 - Present
Adometry December 2012 - August 2014
Adometry December 2012 - January 2014
LifeSize Communications May 2010 - December 2012
NetSpend Corporation June 2008 - January 2010
NetSpend November 2006 - June 2008
Dell Financial Services July 2001 - November 2006
Dell 2001 - 2006
Tx Dept of MHMR 1998 - 2000
Skills
Business Analysis, Business Intelligence, SDLC, Vendor Management, Salesforce.com, Cross-functional Team..., Process Improvement, Business Process..., SQL, Program Management, Business Objects, Project Management, Oracle, Analytics, Visio, Strategy, ETL
Education
Northern Illinois University 1986 — 1992
BS, Mathematics
Self Employed in Healthcare and Managed Care March 2015 - Present
FirstCare Health Plans August 2012 - February 2015
Providence Health & Services October 2009 - March 2012
Barbara Graves, RN, CPHQ March 2009 - October 2009
Highline Medical Center October 2008 - March 2009
Community Health Plan June 2002 - December 2006
Arthur Andersen June 2000 - June 2002
HBSI 1999 - 2000
ACS 1996 - 2000
The Tompkins Group 1998 - 1999
Skills
Informatics, Hospitals, Credentialing, Healthcare, Nursing, Disease Management, Healthcare Consulting, Utilization Management, Medicare, Managed Care, Clinical Research, Physicians, Performance Improvement, Medicaid, Healthcare Management, Healthcare Information..., Health Policy, Process Improvement, EHR, HIPAA, EMR, Leadership, Healthcare Industry, Quality Improvement, Strategic Planning
Education
Montana State University-Bozeman 1968 — 1973
BSN, Nursing
Roundup High School 1962 — 1970
diploma
FirstCare Health Plans May 2015 - Present
UrologyAustin December 2014 - April 2015
Urology Austin February 2014 - December 2014
Texas Health and Human Services Commission July 2012 - April 2013
DaVita November 2010 - April 2012
DaVita November 2010 - July 2011
DeTar Hospital North March 2010 - November 2010
FirstCare Health Plans September 2007 - January 2010
Texas Center for the Judiciary July 2004 - September 2007
Austin Semiconductor, Inc. October 1998 - September 2003
Skills
Adobe Creative Suite, Health Insurance, Marketing Communications, Patient Counseling, Graphic Design, Problem Solving, Product Development, Policy Writing, Medical Terminology, Medical Billing, Conference Production, Publications, Microsoft Office, Multi Tasking, Healthcare, Benefits Administration, Benefits Design, Employee Benefits, Insurance, Medicaid, Program Management, Policy
Education
The University of Texas at Austin 1994 — 1998
Bachelors of Arts, Journalism, Public Relations Sequence awarded
Borger High School 1989 — 1993
High School Diploma, General Studies
Farm Credit Bank of Texas June 2015 - Present
FirstCare Health Plans December 2014 - June 2015
Gentiva Health Services October 2013 - June 2014
Harden Healthcare, LLC February 2013 - October 2013
Harden Healthcare, LLC June 2011 - February 2013
Harden Healthcare, LLC November 2007 - June 2011
Girling Health Care April 2007 - November 2007
Girling Health Care September 2000 - April 2007
Budweiser Distributing Company of Amarillo January 1997 - September 2000
Fiserv April 1996 - January 1997
Skills
Microsoft SQL Server, Data Warehousing, Databases, Software Development, Windows Server, PeopleSoft, Business Intelligence, IBM iSeries, Database Design, Windows, Healthcare, Crystal Reports, ASP.NET, ETL, System Administration, SharePoint, Data Integration, Oracle, Visio, Integration, SDLC, Business Analysis, SQL, Troubleshooting, IBM AS/400, Disaster Recovery, HIPAA, RPG, Visual Studio, Process Improvement, Requirements Analysis, Visual Basic .NET, Change Management, SOX Compliancy, Microsoft Office, IBM iSeries System..., IBM iSeries Development, Team Foundation Server, Release Management, Team Management, T-SQL, SSIS, SSRS, SSAS, Managed File Transfer, Encryption Software, Database Administration, High Availability, Process Automation, HL7
Education
Amarillo College 1988 — 1989
Clayton High School, Clayton New Mexico 1977 — 1980
HIG Capital August 2013 - May 2014
FirstCare Health Plans August 2013 - May 2014
Ability Commerce 2014 - 2014
Intergraph 2009 - 2010
Northrop Grumman Corporation 2008 - 2009
Skills
Software Project..., XML, Business Analysis, Requirements Analysis, Software Development, SQL, Oracle, Agile Methodologies, Business Intelligence, Business Objects, Crystal Reports, Integration, Microsoft SQL Server, PL/SQL
Education
Northeastern Illinois University 1985 — 1989
Bachelor's Degree, Computer Science
FirstCare Health Plans August 2014 - Present
HolaDoctor October 2013 - July 2014
WellPoint November 2007 - October 2013
Option One--Division of H & R Block June 2004 - September 2007
Morgan Keegan 2001 - 2004
Merrill Lynch 1999 - 2001
Skills
Sales, Leadership, Management, Business Planning, Underwriting, Insurance, Disability Insurance, Mortgage Lending, Health Insurance, Life Insurance, Account Management, Marketing, Loan Origination, Health Savings Accounts, Team Building, Sales Management, Mortgage Banking, Sales Process, Customer Retention, Term Life Insurance, Brokers, Medicare, Fixed Annuities, Small Business, Long-term Care, Visio, Strategy, Health Care Reform, Medicare Part D, Managed Care, Accident, Claim, Commercial Insurance, Competitive Analysis, HMO, Strategic Planning
Education
University of Georgia 1980 — 1985
Bachelor of Arts (B.A.), Political Science
Practice Management Consultant Firm May 2014 - November 2014
The Medical Billing Company January 2014 - May 2014
Cedar Park Regional Medical Center July 2012 - January 2014
Superior Health Plans February 2012 - June 2012
Firstcare Health Plans November 2011 - February 2012
Whitaker Medical July 2006 - September 2011
Skills
Provider Relations, JCAHO, NCQA, Physician Relations, Healthcare Consulting, HIPAA, Data Entry, Physicians, Healthcare Management, Medical Staff..., Hospitals, Credentialing, Quality Improvement, Provider Enrollment, Managed Care, Medicaid, Medicare, Healthcare Industry, EMR, Healthcare
Education
Ashford University
Bachelor's Degree, Healthcare Administration
Mayde Creek High School 1995 — 1999
The Boston Consulting Group January 2015 - Present
Fuqua School of Business July 2012 - May 2014
L.E.K. Consulting June 2013 - August 2013
salaUno January 2013 - January 2013
The Advisory Board Company June 2010 - July 2012
Firstcare Health Plans January 2009 - June 2010
Samsung June 2006 - September 2008
Skills
Six Sigma, Visio, Business Process..., SAS70, ITIL Certified, Process Improvement, Data Analysis, Project Management, Program Management, Root Cause Analysis, Process Engineering, SDLC, Cross-functional Team..., MS Project, SharePoint, Testing, Business Analysis, SQL, Requirements Analysis, Quality Assurance, Analysis, Competitive Analysis, Team Management, ITIL, Market Research, Entrepreneurship, Product Innovation, Team Leadership, Strategy, Change Management, Market Analysis, Business Strategy
Education
Duke Fuqua School of Business 2012 — 2014
Master of Business Administration (M.B.A.), Health Sector Management, Strategy, Marketing
Purdue University 2002 — 2006
Bachelor of Science, Electrical Engineering
FirstCare Health Plans February 2015 - Present
21CT, Inc. June 2014 - December 2014
Ultra Electronics, Advanced Tactical Systems April 2014 - June 2014
Ultra Electronics Advanced Tactical Systems November 2008 - April 2014
Lombardi Software May 2006 - November 2008
Dell 2001 - 2005
Dell 2000 - 2001
Dell June 1999 - 2000
Skills
Cloud Computing, Software Design, Windows, Enterprise Architecture, Program Management, Dell PowerEdge Servers, Troubleshooting, Testing, SaaS, Dell PowerVault, Architecture, Microsoft SQL Server, Business Analysis, MySQL, Servers, Web Services, VMware, Visio, Dell KACE, Software Project..., Disaster Recovery, Virtualization, EMC Storage, HP Blade, Management, Databases, Technical Support, IT Operations, VMware ESX, Storage, Enterprise Software, NetApp Filers
Education
Austin Community College 2015 — 2017
Computer Science
Texas Tech University 1990 — 2004
Mechanical Engineering
FirstCare Health Plans October 2013 - December 2014
NCsoft February 2012 - September 2013
ProxyMoron May 2011 - September 2011
Action News Team February 2011 - May 2011
Aspyr Media 2006 - 2007
Skills
Visual Studio, C++, C#, Java, XML, Eclipse, User Interface, Tortoise SVN, OpenGL, Game Programming, DirectX, Game Development, JavaScript
Education
Full Sail University 2007 — 2011
Game Development, Game Development/Computer Science
Austin Juniors Volleyball June 2011 - Present
FirstCare Health Plans July 2008 - October 2013
FirstCare Health Plans August 2007 - July 2008
DR Horton April 2004 - August 2006
DR Horton April 2002 - April 2004
University of Texas at Austin May 2000 - November 2001
Skills
Training, Analysis, Microsoft Excel, Microsoft Office
Education
Concordia University-Austin 2013 — 2014
Masters, Curriculum and Instruction, 4-8
Concordia University-Austin 1992 — 1997
Bachelors, Business Management
General Dynamics Information Technology June 2013 - Present
Vangent, a General Dynamics Company March 2011 - June 2013
Vangent, a General Dynamics Company January 2009 - March 2011
FirstCare Health Plans January 2007 - January 2009
AOL 2005 - 2007
Skills
BPO, Healthcare, Start-ups, Call Center, Customer Service, Program Management, Vendor Management, Change Management, Call Centers, Leadership, Strategy, Team Leadership, Team Building, Performance Management, Operations Management, Management, Customer Experience, Coaching, Project Management, Process Improvement, Training, Quality Assurance, Business Analysis, Recruiting, Workforce Management, Technical Support, Team Management, Cross-functional Team..., Leadership Development, CRM, Outsourcing, Avaya, Customer Satisfaction, Business Development, Customer Retention, Account Management, Integration, Strategic Planning, Business Process..., Executive Management, Telecommunications, Employee Training, Contact Centers, Project Planning, Analysis
Education
University of Phoenix 2008 — 2011
DM, Doctorate of Management and Organizational Leadership
University of Phoenix 2002 — 2004
MBA, E-Commerce
Arizona State University 1992 — 1994
Bachelor of Arts, Communication
FirstCare Health Plans 2008 - Present
Affiliated Computer Services 2000 - 2008
Seton Healthcare Network 1999 - 2000
Affiliated Computer Services (Superior Consultant Company) 1998 - 1999
MD Anderson Cancer Center 1982 - 1998
Skills
Vendor Management, Process Improvement, Revenue Cycle, Managed Care, Credentialing, Health Insurance, Accounts Receivable, Insurance, Medicaid, Medicare, Call Center, Agile Methodologies, Health Insurance..., Eligibility and..., Call Centers, Software Conversions, Member Services, Budgeting, Personnel Management, Program Management, Business Development
Education
Our Lady of the Lake University 1997 — 1998
Master of Business Administration (MBA), Healthcare
The University of Texas at Austin 1977 — 1981
BBA, Marketing
Atlassian September 2015 - Present
HP Cyber Security October 2012 - September 2015
FirstCare Health Plans August 2008 - September 2012
Grinnell Computers Inc August 2006 - July 2008
Lamar Institute of Technology September 2005 - September 2006
ClientLogic Dell May 2004 - September 2005
Skills
Networking, VMware, Virtualization, Troubleshooting, Windows, Healthcare Information..., Compliance, Auditing, Risk Assessment, Risk Management, Business Continuity, Disaster Recovery, SAN Administrator, Network Administration, Windows Server, Linux System..., Python, Shell Scripting, RHEL, Security, Network Security, Firewalls, VPN, Cloud Computing, EC2, Vulnerability Assessment, Active Directory, Servers, System Administration, ITIL, Data Center, Technical Support, Information Technology, Software Documentation, Nessus, ISO 27001, Vulnerability Scanning, Incident Response, Malware Analysis
Education
St. Edward's University 2010 — 2012
Bachelor of Arts in Computer Systems Management, Information Security, 3.9
Austin Community College 2007 — 2009
General, Information Security
Lamar Institute of Technology 2004 — 2006
Associate of Arts in Computer Networking Technology, Network Security
Dell May 2015 - Present
Seton Healthcare Family 2015 - 2015
FirstCare Health Plans July 2013 - 2015
FirstCare September 2012 - July 2013
FirstCare July 2010 - December 2012
k Power Inc 2007 - June 2012
CMNA Power January 2008 - September 2010
Skills
Databases, Machine Learning, R, Business Intelligence, Analytics, Agile Methodologies, Microsoft SQL Server, T-SQL, SQL, Linux, SDLC, Integration, Scrum, SharePoint, Software Development, Web Applications, Data Mining, IT Strategy, Predictive Analytics, Data Modeling, Project Management, Process Improvement, Requirements Analysis, Business Analysis, Statistics, Agile Project Management, Data Warehousing, Amazon Web Services..., Cloud Computing, SaaS, Enterprise Software, Requirements Gathering, Oracle SQL, Declarative Programming, Functional Programming, Python, Java, Strategic Planning, ITIL, Service-Now, Healthcare, Healthcare Information..., SciPy, Web2py, PostgreSQL, MySQL, Graph Databases, ETL, Oracle
Education
The University of Texas at Austin 2003 — 2005
B.S., Computer Science
The University of Texas at Austin 1997 — 2002
B.A., Philosophy
FirstCare Health Plans August 2007 - Present
FirstCare 2007 - Present
Education
Texas A&M University-Corpus Christi 2005 — 2007
Bachelor of Art, Communication/ Public Relations
Texas Children's Hospital October 2014 - Present
FirstCare Health Plans 2008 - March 2014
SummaCare July 2006 - August 2008
primary health 2003 - 2006
Davis Transport, Inc. September 2002 - June 2003
The State of Alaska: Department of Natural Resources January 2002 - August 2002
The Oath of Alabama 2000 - 2001
Northwest Washington Medical Bureau July 1999 - October 2000
Commemorative Brands Inc April 1998 - June 1999
Qualmed April 1996 - April 1998
Skills
EDI, Visio, SDLC, Requirements Analysis, SQL, Databases, Microsoft SQL Server, Business Intelligence, Mainframe, Software Development, T-SQL, Data Analysis, BizTalk, Project Management, COBOL, Database Design, Program Management, Analysis, Healthcare, Programming, ANSII Formats: 837P,..., Agile Methodologies, Amisys Advance, C#, Crystal Reports 10.0, HP Unix, MS Access, MS Excel, MS Powerpoint, MS Project, MS SQL, Micro Focus COBOL, Oracle PL/SQL..., Perl Script, Pervasive Data..., SAS70, SQL Data Transformation..., Suprtool, VB.NET, Requirements Gathering, Crystal Reports, Microsoft Excel, Access, Microsoft Project
Education
Boeing Computer Services 1987 — 1988
Business Programmer Certificate, 10 Month Business Programmer Course, 4.0
Seattle Pacific University 1987 — 1988
n/a, Computer Science, 4.0
University of Alaska Anchorage 1984 — 1987
n/a, calculus, computer programming
Community College of the Air Force 1981 — 1986
n/a
Laramie County Community College 1982 — 1982
n/a, English Language and Literature/Letters
FirstCare Health Plans October 2013 - January 2015
FirstCare March 2007 - October 2013
Firstcare January 2005 - March 2007
Affiliated Computer Services/Texas Medicaid HealthCare Partnership October 2003 - January 2005
MediClaims Inc. August 1999 - December 2003
Blue Cross and Blue Shield of TX May 1984 - June 1999
Skills
Health Insurance, Insurance, Medicare, HIPAA, Process Improvement, Managed Care, Claim, HMO, Healthcare Information..., Customer Service, Employee Benefits, Management, PPO, Strategic Planning, Data Analysis, Network Development, Medicaid, SDLC, Business Analysis, Workers Compensation, Commercial Insurance, Healthcare, Team Building, Microsoft Office, Human Resources, Provider Relations, Access, SharePoint, Leadership, Training, Software Documentation, Program Management, Vendor Management, Project Management, Microsoft Excel, Healthcare Industry, Analysis, Requirements Gathering, Visio, requir, Requirements Analysis
Education
The University of Texas at Austin
Agile Project Management
The Boon Group, Inc. August 2015 - Present
FirstCare Health Plans January 2013 - January 2015
FirstCare January 2012 - January 2013
FirstCare January 2006 - January 2012
FirstCare Health Plans January 2004 - January 2006
FirstCare Health Plans January 2002 - January 2004
FirstCare Health Plans October 1999 - January 2002
Orion Consulting January 1998 - October 1999
Action Based Research January 1997 - January 1999
Skills
IT Strategy, HIPAA, Insurance, Visio, Data Warehousing, Business Analysis, Executive Management, IT Service Management, Process Improvement, Vendor Management, Business Intelligence, SDLC, Managed Care, Healthcare, Health Insurance, Healthcare Information..., SharePoint
Education
Cleveland State University
Master of Arts (MA), Consumer/Industrial Research
The University of Texas at Austin
BA, Psychology
Centene Corporation May 2015 - Present
Farmers Insurance April 2014 - March 2015
FirstCare Health Plans May 2013 - April 2014
FirstCare Health Plans June 2009 - May 2013
FirstCare Health Plans April 2008 - June 2009
FirstCare Health Plans June 2007 - April 2008
Skills
Employee Relations, Payroll, Benefits Administration, File Management, New Hire Orientations, Deferred Compensation, Insurance, Performance Management, Recruitment & Staffing, HRIS Administration, Temporary Placement, Training, Conflict Resolution, Leadership Development, Personnel Management, Call Centers, Employment Law, Recruiting, Hiring, Human Resources, Talent Management, HRIS, Workforce Planning, Screening, Coaching, Employee Benefits, Interviews, Succession Planning, Compensation & Benefit, HR Consulting, Benefits Design, Customer Service, Vendor Management, Change Management, Talent Acquisition, College Recruiting, Access, Workers Compensation, Operations Management, Applicant Tracking..., Policy, ADP Payroll, Employee Handbooks, Labor Relations, FMLA, Internet Recruiting, HR Policies, Process Improvement, Employee Engagement, COBRA
Education
Southwest Texas State University 1994 — 2000
Bachelor of Science, Applied Sociology
The University of Texas at Austin
Certificate Program, Human Resources Management
FirstCare Health Plans July 2014 - Present
UnitedHealthcare March 2010 - June 2014
EMS Pricing December 2006 - February 2010
Private Practice October 2006 - February 2010
Kelsey-Seybold Clinic June 2004 - December 2006
PTV Sciences June 2004 - August 2004
Skills
Healthcare, Healthcare Management, Healthcare Information..., Hospitals, Internal Medicine, Managed Care, EMR, Medicine, Medical Education, Physicians, EHR, Informatics, Inpatient, Medicare, Utilization Management, Board Certified, Hospital Medicine, Commercial Insurance, Disease Management, Healthcare Consulting, Physician Relations, Quality Management, Strategic Planning, Medical Staff..., Medical Case Management, ICU, Medicaid, Quality Improvement, Health Policy, Healthcare Industry, HIPAA, Provider Relations, Practice Management, Revenue Cycle
Education
Rice University - Jesse H. Jones Graduate School of Management 2003 — 2005
MBA
Baylor College of Medicine 2000 — 2003
Residency, Internal Medicine
The University of Texas Health Science Center at San Antonio 1996 — 2000
MD, Medicine
The University of Texas at Austin 1992 — 1996
BS, Biochemistry
Easter and Easter, Realtors February 2015 - Present
Keller Williams Realty October 2013 - January 2015
FirstCare Health Plans December 2010 - July 2013
Xerox (Affiliated Computer Services-ACS) November 1998 - February 2008
Skills
Leadership, Management, Process Improvement, Policy, Insurance, Business Analysis, Medicaid, Call Centers, Program Management, Project Management, Strategic Planning, Team Building, Training, Healthcare Management, Customer Service, Business Process..., Government, Customer Satisfaction, Medicare, Change Management, Vendor Management, Administration, Healthcare Information..., Budgets, HIPAA, Operations Management, Real Estate, Communication, Contract Negotiation, Buyer Representation, Seller Representation
Education
Stephen F. Austin State University
Liberal Arts
FirstCare Health Plans September 2014 - Present
MAXIMUS June 2013 - September 2014
MAXIMUS December 2012 - May 2013
MAXIMUS July 2012 - November 2012
MAXIMUS December 2010 - June 2012
MAXIMUS August 2009 - November 2010
University of Nevada-Las Vegas June 2007 - May 2008
Skills
Contract Pricing, Algorithm Design, Enterprise Data Modeling, SQL, Data Analysis, Financial Modeling, Arena Simulation..., Operations Research, Forecasting, Analytics, Regression Models, Business Process..., Project Management, Databases, Requirements Analysis, Business Intelligence, Strategy, Management Consulting, Training
Education
University of Nevada-Las Vegas, William S. Boyd School of Law 2005 — 2008
J.D., Tax Law, International Law, Bankruptcy, Business Law
University of Nevada Las Vegas Lee Business School 2003 — 2005
M.B.A., Finance, Market Research, Consulting
University of Nevada-Las Vegas 2000 — 2003
B.A., German Studies
Universität Lüneburg 2001 — 2002
N/A, German Language
State University of New York College at Oswego 1999 — 2000
N/A, German Studies
FirstCare Health Plans April 2012 - Present
Mary Kay, Inc. February 2008 - Present
Skills
HealthEdge, Team Building, Customer Service, Microsoft Office, Microsoft Word, Marketing, Event Planning, Public Speaking, Social Media
Education
Southwestern University 2002 — 2005
Bachelor's degree, Anthropology and Spanish
Culver Academies 1997 — 2001
FirstCare Health Plans November 2013 - Present
Harden Healthcare, LLC November 2004 - October 2013
NetSolve January 2001 - November 2004
YClip January 2000 - February 2001
Capstar Broadcasting February 1997 - January 2000
Skills
AHRMA member, SHRM member, ASHHRA member, TCHA Speaker 2007, Employee Relations, Employee Benefits, Employee Engagement, Talent Management, Succession Planning, Workforce Planning, HR Policies, Recruiting, Performance Management, PeopleSoft, Labor Relations, Conflict Resolution, Healthcare Management, SHRM, Human Resources, Leadership, College Recruiting, Policy, Management, Employment Law, Benefits Administration, Deferred Compensation, FMLA, Mergers & Acquisitions, Applicant Tracking..., New Hire Orientations, Personnel Management, Payroll, Organizational..., Strategic Planning, ADP Payroll, Leadership Development, Interviews, Technical Recruiting, Employee Training, Union Avoidance, Internet Recruiting, Training, Executive Search, Compensation & Benefit, Strategic HR, Organizational..., Hiring, Temporary Placement, Sourcing, Kronos
Education
The University of Texas at Austin
BA
Unversity of Texas as Austin
FirstCare Health Plans January 2012 - Present
Skills
Managed Care, Healthcare, Medicare, Team Building, Leadership
Education
Texas Tech University 1987 — 1993
Social Work, Social Work
OneWest Bank March 2012 - Present
TradeOne Marketing June 2010 - March 2012
FirstCare Health Plans May 2006 - December 2009
Affiliated Computer Services December 2003 - May 2006
Accounting Principals October 2001 - December 2003
Skills
HIPAA, Data Entry, Microsoft Office, Access, Process Improvement, Health Insurance, Customer Service, Accounting, Data Analysis, Outlook, Insurance
Education
University of Phoenix 2007 — 2011
Bachelor's, Accounting
Austin Community College 2005 — 2007
Associate's, Accounting
PageCorp, Inc. January 1998 - Present
FirstCare Health Plans February 1996 - January 1998
Education
Emory University 2012 — 2019
Physical and Biological Anthropology
University of Cincinnati College of Business
FirstCare Health Plans December 2009 - January 2015
FirstCare November 2005 - December 2010
FirstCare October 2000 - October 2005
Skills
Customer Service, Leadership Development, Inventory Control, Call Center, Call Centers, Employee Training, Management, Team Building, Quality Assurance, Operations Management, Medicare, Leadership, Insurance, HMO, Employee Benefits
Education
Amarillo College
Covenant Health System June 2014 - Present
Texas Tech University Health Sciences Center Nursing Continuing Education May 2014 - Present
Nursefinders March 2014 - February 2015
FirstCare Health Plans February 2012 - March 2014
University Medical Center of Lubbock, TX August 2009 - February 2012
Medical City Dallas 2000 - 2009
Skills
Intensive Care..., Critical Care, Nursing, CCU, American Association of..., Nursing Professional..., ANCC Accreditation, Performance Improvement..., CNE Curriculum..., Palliative Care, Hospice, End-of-Life Care, Clinical Pastoral Care, Case Mangement_Medicare..., Case Management
Education
Southern Methodist University Perkins School of Theology 2004 — 2008
MTS
The University of Texas at Arlington 1998 — 1999
BSN
Angelo State University 1990 — 1993
ADN
FirstCare Health Plans January 2012 - Present
FirstCare Health Plans August 2011 - January 2012
FirstCare Health Plans October 2002 - July 2011
FirstCare Health Plans September 1996 - September 2002
FirstCare Health Plans August 1995 - September 1996
Skills
Health Insurance, Medicare, Process Improvement, Strategic Planning, Employee Benefits, Insurance, Healthcare, HIPAA, Medicaid, Provider Relations, HMO, Health Policy, Healthcare Industry, Healthcare Information..., Healthcare Management, Managed Care
Education
Grant McEwan 1983 — 1984
Accounting
Colorado Mesa University 1975 — 1977
Liberal Arts
FirstCare Health Plans February 2015 - Present
National Financial Partners September 2013 - March 2014
Nationwide Insurance March 2012 - September 2013
McGraw-Hill Higher Education September 2011 - March 2012
Quick Solutions March 2011 - September 2011
Apprisen Financial Advocates March 2011 - August 2011
UnitedHealthcare December 2007 - November 2010
Aetna May 2006 - December 2007
Skills
Requirements Gathering, Business Requirements, Requirements Analysis, SDLC, Visio, Agile Methodologies, Business Process Design, Business Analysis, Use Case Analysis, Requirements Management, Process Improvement, Integration, Software Documentation, Test Planning, Functional..., Business Process..., Analysis, System Requirements, Waterfall, Business Process, Requirements..., Gap Analysis, Requirement..., SQL, Data Warehousing, UML, Test Cases, Documentation, Use Case, Functional Requirements, Software Requirements, JAD, Survey Research, Wireframes, User Stories, Documentations, Employee Surveys, Elicitation, Gamification, Surveying, Gherkin, Rational Team Concert, Rational Requirements..., Feedback, Project Estimation, Dedication to..., DMAIC, Team Facilitation, Virtual Facilitation, Data Mapping
Education
Anna University
Bachelors in Engineering, Electrical and Electronics Engineering
Vallaki School of Music
Music
FirstCare Health Plans September 2014 - Present
Express Employment Professionals June 2011 - July 2014
Texas Radiology Associates June 2007 - June 2011
Skills
Cold Calling, Recruiting, Staffing Services, Temporary Staffing, Account Management, Temporary Placement, Internet Recruiting, Sales, Client Relations Skills, Sales Presentations, Proposal Generation, Customer Retention, Building Relationships, Friendly Personality, Communication Skills, Radiology, Relationship Building
Education
Texas Tech University 2011 — 2015
Bachelor of Science (B.S.), Human Development and Family Studies
North Central Texas College 2006 — 2009
Associate of Science (A.S.)
FirstCare Health Plans July 2015 - Present
Ultimate Health Plans February 2012 - July 2015
Coventry Health Care May 2011 - February 2012
WellCare October 2005 - May 2011
Skills
Health Insurance, Managed Care, Medicaid, Insurance, Employee Benefits, Medicare, HIPAA, Provider Relations, Medicare Part D, Long-term Care, Healthcare, Sales, Team Building, Customer Service, Healthcare Information..., Call Centers, Strategic Planning, Training, Healthcare Consulting, Healthcare Industry, Leadership, Claim, Disability Insurance, Disease Management, Health Care Reform, Health Policy, Health Savings Accounts, Life Insurance, Process Improvement
Education
State University of New York College at Cortland 2002 — 2005
Bachelor's degree, Kinesiology and Exercise Science
Onondaga Community College 2001 — 2002
Associate of Science (AS), Criminal Justice/Police Science
DST Health Solutions July 2014 - Present
Intelli-Source Solutions January 2014 - July 2014
Health First August 2012 - December 2013
FirstCare Health Plans October 2009 - July 2012
Community First Health Plans November 1998 - June 2008
Skills
Managed Care, Medicare, Medicaid, Health Insurance, Software Documentation, System Testing, System Configuration, Oracle SQL Developer, ChIP, Commercial Insurance, Remote Employment, Amisys, Insurance, Integration, Employee Benefits, Leadership, Claim
Education
Ashworth University 2005 — 2007
Associate's degree, Accounting
FirstCare Health Plans January 2012 - Present
Self Employed business owner January 1999 - December 2011
Skills
Healthcare Management, Medicaid Managed Care, Medicare, Medicare/Medicaid..., physical therapy, Durable Medical..., Home Health Agencies
Education
The University of Texas at San Antonio 1988 — 2003
Bachelor's degree, Psychology
FirstCare Health Plans March 2014 - Present
Skills
Insurance, Process Improvement, Business Analysis, Analysis, Healthcare, Health Insurance, SQL, Employee Benefits, Data Analysis, Customer Service
Education
Trinity Valley Community College 2003 — 2006
Associate of Arts (A.A.), Speech Communication and Rhetoric
Consulting January 2015 - Present
FirstCare Health Plans May 2013 - January 2015
Valley Baptist Health Plan April 2009 - May 2013
Aetna June 2008 - December 2008
Cigna-HealthSpring August 2006 - June 2008
HealthSmart Preferred Care November 1997 - May 2005
Education
Texas Tech University
Bachelor’s Degree, Political Science and Government