Firstsource Advantage LLC
Industry: Company
DescriptionFounded: 1995 Parent organization: FirstsourceFeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee photos See outsideMoved, closed, or was never hereReportFirstsource AdvantageWebsiteDirections Saved (0) Saved Save 23 Google reviews Financial institution in Getzville, New York Address: 205 Bryant Woods S, Buffalo, NY 14228 Hours: Closed ⋅ Opens 8AM Mon SaturdayClosedSundayClosedMonday8AM–4:30PMTuesday8AM–4:30PMWednesday8AM–4:30PMThursday8AM–4:30PMFriday8AM–4:30PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (716) 564-4400Category: Place name: : Website: : : : : : Website: http://www.firstsourceadvantage.com/ Category: Financial Institution Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question Q: WHY YOU CALLING ME?A: They are debt collectorsSee all questions (3)
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Firstsource Advantage LLC Employees
Employee
Years
Job
Industry
Janice Lewis Janice Lewis's Firstsource Advantage LLC Experience July 2007 - November 2011
Job Banking Officer/Assistant Corporate Secretary/M&T Bank
Industry Financial Services
Experience
M&T Bank May 2015 - Present
Cannon Design July 2013 - May 2015
HSBC April 2012 - July 2013
FIRSTSOURCE ADVANTAGE, LLC July 2007 - November 2011
DELAWARE NORTH COMPANIES, INC March 2006 - June 2007
INGRAM MICRO INC October 2000 - March 2006
CLIENTLOGIC, Legal Department November 1999 - October 2000
Science Kit & Boreal Laboratories March 1991 - October 1999
Skills
Legal Research, Corporate Law, Process Improvement, Security, Litigation, Call Centers, Access, Management, Analysis, Microsoft Word, Outlook, Licensing, Microsoft Office, Microsoft Excel, Customer Experience, PowerPoint, Banking, Legal Documents, Auditing, Mergers & Acquisitions, Legal Writing, Human Resources, Software Documentation
Education
Hilbert College 2000 — 2005
Bachelor of Science, Paralegal Studies, 3.94
State University of New York College at Buffalo 1988 — 1990
Psychology
M&T Bank May 2015 - Present
Cannon Design July 2013 - May 2015
HSBC April 2012 - July 2013
FIRSTSOURCE ADVANTAGE, LLC July 2007 - November 2011
DELAWARE NORTH COMPANIES, INC March 2006 - June 2007
INGRAM MICRO INC October 2000 - March 2006
CLIENTLOGIC, Legal Department November 1999 - October 2000
Science Kit & Boreal Laboratories March 1991 - October 1999
Skills
Legal Research, Corporate Law, Process Improvement, Security, Litigation, Call Centers, Access, Management, Analysis, Microsoft Word, Outlook, Licensing, Microsoft Office, Microsoft Excel, Customer Experience, PowerPoint, Banking, Legal Documents, Auditing, Mergers & Acquisitions, Legal Writing, Human Resources, Software Documentation
Education
Hilbert College 2000 — 2005
Bachelor of Science, Paralegal Studies, 3.94
State University of New York College at Buffalo 1988 — 1990
Psychology
Julia Mt. Pleasant Julia Mt. Pleasant's Firstsource Advantage LLC Experience March 2009 - June 2012
Job Payroll and Human Resources
Industry Human Resources
Experience
Delaware North Companies September 2012 - Present
Firstsource Advantage, LLC March 2009 - June 2012
TeleTech August 2007 - January 2009
Seneca Gaming Corporation May 2005 - July 2007
Buffets, Inc. May 2003 - July 2005
Skills
Payroll, Human Resources, ADP Payroll, Benefits Administration, Employee Relations, HRIS, Employee Benefits, Recruiting, PeopleSoft, Microsoft Excel, Microsoft Office, Microsoft Word, Administration, HR Policies, Performance Management
Education
Niagara College
Construction Engineering Technology- Architecture
Delaware North Companies September 2012 - Present
Firstsource Advantage, LLC March 2009 - June 2012
TeleTech August 2007 - January 2009
Seneca Gaming Corporation May 2005 - July 2007
Buffets, Inc. May 2003 - July 2005
Skills
Payroll, Human Resources, ADP Payroll, Benefits Administration, Employee Relations, HRIS, Employee Benefits, Recruiting, PeopleSoft, Microsoft Excel, Microsoft Office, Microsoft Word, Administration, HR Policies, Performance Management
Education
Niagara College
Construction Engineering Technology- Architecture
Sam Morreale's Firstsource Advantage LLC Experience July 2014 - Present
Job College graduate seeking a career in the political realm.
Industry Financial Services
Experience
Firstsource Advantage, LLC July 2014 - Present
Elmwood Village Association January 2014 - Present
West Side Community Services August 2013 - June 2014
US House of Representatives May 2013 - December 2013
Mircom Engineered Systems July 2013 - September 2013
Sears Roebuck and Co. June 2010 - November 2012
Skills
Coaching, Economic Development, International Relations, Marketing, Policy Analysis, Public Administration, Public Policy, Qualitative Research, Speech Writing, Statistics, Government, Research, Public Speaking, Leadership
Education
State University of New York College at Buffalo 2009 — 2013
Bachelor's Degree, Political Science and Government
Niagara Falls High School 2005 — 2009
High School, Regents Diploma with Advanced Designation
Firstsource Advantage, LLC July 2014 - Present
Elmwood Village Association January 2014 - Present
West Side Community Services August 2013 - June 2014
US House of Representatives May 2013 - December 2013
Mircom Engineered Systems July 2013 - September 2013
Sears Roebuck and Co. June 2010 - November 2012
Skills
Coaching, Economic Development, International Relations, Marketing, Policy Analysis, Public Administration, Public Policy, Qualitative Research, Speech Writing, Statistics, Government, Research, Public Speaking, Leadership
Education
State University of New York College at Buffalo 2009 — 2013
Bachelor's Degree, Political Science and Government
Niagara Falls High School 2005 — 2009
High School, Regents Diploma with Advanced Designation
Candice Osborne Candice Osborne's Firstsource Advantage LLC Experience July 2011 - July 2013
Job Advocacy Associate at Univera Healthcare
Industry Health, Wellness and Fitness
Experience
Univera Healthcare December 2014 - Present
Univera Healthcare June 2013 - Present
Firstsource Advantage LLC. July 2011 - July 2013
Sears Home Services August 2010 - June 2011
Boreman Tax January 2011 - May 2011
Anthony Jordan Health Center January 2009 - January 2011
Skills
Secretary, Microsoft Office, Microsoft Excel, Desktop Administration, Organizing, Multitasker, Phone Skills, Phone Sales, Data Entry, Customer Service, Access, Microsoft Word, Teamwork, PowerPoint, Call Centers, Team-oriented, Critical Thinking, Windows 7, Sales, Microsoft Office 2007, Customer Satisfaction, Healthcare, Telephone Skills, Time Management, Outlook
Education
University at Buffalo 2011 — 2013
Bachelors of Science, Business Administration and Management, General, Human Resource
Finger Lakes Community College 2009 — 2011
Associate of Science (A.S.), Business Administration and Management, General
Univera Healthcare December 2014 - Present
Univera Healthcare June 2013 - Present
Firstsource Advantage LLC. July 2011 - July 2013
Sears Home Services August 2010 - June 2011
Boreman Tax January 2011 - May 2011
Anthony Jordan Health Center January 2009 - January 2011
Skills
Secretary, Microsoft Office, Microsoft Excel, Desktop Administration, Organizing, Multitasker, Phone Skills, Phone Sales, Data Entry, Customer Service, Access, Microsoft Word, Teamwork, PowerPoint, Call Centers, Team-oriented, Critical Thinking, Windows 7, Sales, Microsoft Office 2007, Customer Satisfaction, Healthcare, Telephone Skills, Time Management, Outlook
Education
University at Buffalo 2011 — 2013
Bachelors of Science, Business Administration and Management, General, Human Resource
Finger Lakes Community College 2009 — 2011
Associate of Science (A.S.), Business Administration and Management, General
Robert Rentz's Firstsource Advantage LLC Experience March 2010 - June 2011
Job Guest Services at City Club Hotel
Industry Real Estate
Experience
City Club Hotel June 2012 - Present
Rapid Realty February 2012 - June 2012
The Lowell Hotel June 2011 - December 2011
Firstsource Advantage LLC. March 2010 - June 2011
Education
Niagara University 2004 — 2008
Bachelor's degree, Criminal Justice/ Criminology
St. Joseph's Collegiate Institute 2000 — 2004
City Club Hotel June 2012 - Present
Rapid Realty February 2012 - June 2012
The Lowell Hotel June 2011 - December 2011
Firstsource Advantage LLC. March 2010 - June 2011
Education
Niagara University 2004 — 2008
Bachelor's degree, Criminal Justice/ Criminology
St. Joseph's Collegiate Institute 2000 — 2004
Anvay Pradhan's Firstsource Advantage LLC Experience May 2015 - August 2015
Job Graduate Student Assistant at University of Pittsburgh | Seeking Full Time Opportunities
Industry Information Technology and Services
Experience
University of Pittsburgh January 2015 - Present
Firstsource Advantage LLC May 2015 - August 2015
Skills
C, C, HTML, Java, MySQL, Microsoft Excel, Microsoft Word, PowerPoint, JavaScript, Programming, Research, Teamwork, Matlab, Microsoft Office, SQL
Education
University of Pittsburgh 2014 — 2016
Master's degree, Information Science/Studies, 3.60
Mumbai University 2009 — 2013
Bachelor's degree, Information Technology, 74%
University of Pittsburgh January 2015 - Present
Firstsource Advantage LLC May 2015 - August 2015
Skills
C, C, HTML, Java, MySQL, Microsoft Excel, Microsoft Word, PowerPoint, JavaScript, Programming, Research, Teamwork, Matlab, Microsoft Office, SQL
Education
University of Pittsburgh 2014 — 2016
Master's degree, Information Science/Studies, 3.60
Mumbai University 2009 — 2013
Bachelor's degree, Information Technology, 74%
Justin Koch's Firstsource Advantage LLC Experience September 2011 - April 2013
Job AVPIQOR
Industry Financial Services
Experience
iQor October 2014 - Present
Primary Financial Services May 2014 - October 2014
Primary Financial Services May 2013 - April 2014
Firstsource Advantage LLC September 2011 - April 2013
American Coradius International, LLC (ACI) September 2009 - May 2011
Skills
Motivational Speaking, Sales Motivation, Strategic Negotiations, Skip Tracing, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Development & delivery..., Organizational..., Constructive Feedback, Employee Engagement, Employee Relations, Empathy, Organizing Meetings, Group Training, Customer Service, FDCPA, Collections, Data Collection, Data Analysis, Classroom Management, Sales Operations, Operations Management, Job Coaching, World History, Social Sciences, Instructor-led Training, Hands-on Learning, Root Cause Problem..., Hands-on Development, Debt Restructuring, Recoveries
Education
Niagara County Community College 2007 — 2009
Social and Humanitarian studies
Niagara-Wheatfield High School 2003 — 2007
iQor October 2014 - Present
Primary Financial Services May 2014 - October 2014
Primary Financial Services May 2013 - April 2014
Firstsource Advantage LLC September 2011 - April 2013
American Coradius International, LLC (ACI) September 2009 - May 2011
Skills
Motivational Speaking, Sales Motivation, Strategic Negotiations, Skip Tracing, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Development & delivery..., Organizational..., Constructive Feedback, Employee Engagement, Employee Relations, Empathy, Organizing Meetings, Group Training, Customer Service, FDCPA, Collections, Data Collection, Data Analysis, Classroom Management, Sales Operations, Operations Management, Job Coaching, World History, Social Sciences, Instructor-led Training, Hands-on Learning, Root Cause Problem..., Hands-on Development, Debt Restructuring, Recoveries
Education
Niagara County Community College 2007 — 2009
Social and Humanitarian studies
Niagara-Wheatfield High School 2003 — 2007
Kristen Bontempi's Firstsource Advantage LLC Experience September 2009 - Present
Job Finance at Firstsource Advantage, LLC
Industry Financial Services
Experience
Firstsource Advantage, LLC September 2009 - Present
Scott Danahy Naylon 2006 - September 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Financial Analysis, Banking, Strategic Planning, Risk Management, Investments, Business Analysis, Microsoft Word, Project Management, PowerPoint, Business Strategy, Financial Modeling, Change Management
Education
Bryant and Stratton College 2006 — 2006
Property and casualty Insurance
Buffalo State College 2002 — 2006
Bachelor of Science (BS), Finance, General
Firstsource Advantage, LLC September 2009 - Present
Scott Danahy Naylon 2006 - September 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Financial Analysis, Banking, Strategic Planning, Risk Management, Investments, Business Analysis, Microsoft Word, Project Management, PowerPoint, Business Strategy, Financial Modeling, Change Management
Education
Bryant and Stratton College 2006 — 2006
Property and casualty Insurance
Buffalo State College 2002 — 2006
Bachelor of Science (BS), Finance, General
David Krystaf David Krystaf's Firstsource Advantage LLC Experience January 2011 - Present
Job Database Development Manager at Firstsource Advantage, LLC
Industry Program Development
Experience
Firstsource Advantage, LLC January 2011 - Present
Skills
SQL, VBScript, Visual Studio, QlikView, Microsoft Office, SSIS, SSRS, HTML, ASP, ETL, Microsoft SQL Server, Call Centers, Customer Service, Process Improvement, Management
Education
Niagara University 2007 — 2011
Bachelor of Science (BS), Mathematics
Firstsource Advantage, LLC January 2011 - Present
Skills
SQL, VBScript, Visual Studio, QlikView, Microsoft Office, SSIS, SSRS, HTML, ASP, ETL, Microsoft SQL Server, Call Centers, Customer Service, Process Improvement, Management
Education
Niagara University 2007 — 2011
Bachelor of Science (BS), Mathematics
Dana Lojacono-Latona Dana Lojacono-Latona's Firstsource Advantage LLC Experience August 2007 - Present
Job Senior Manager, Payroll at Firstsource Advantage, LLC
Industry Financial Services
Experience
Firstsource Advantage, LLC August 2007 - Present
Skills
Performance Management, Human Resources, HRIS, Employee Relations, Employee Engagement, Onboarding, HR Policies
Education
Buffalo State College
Bachelor of Science, Business Administration
Firstsource Advantage, LLC August 2007 - Present
Skills
Performance Management, Human Resources, HRIS, Employee Relations, Employee Engagement, Onboarding, HR Policies
Education
Buffalo State College
Bachelor of Science, Business Administration
Nicholas Adams Nicholas Adams's Firstsource Advantage LLC Experience May 2009 - August 2009
Job Distribution Channel Manager at Check Point Software Technologies
Industry Information Technology and Services
Experience
Check Point Software Technologies October 2014 - Present
Check Point Software Technologies June 2013 - October 2014
Ingram Micro August 2010 - June 2013
U.S Census Bureau June 2010 - August 2010
Firstsource Advantage LLC May 2009 - August 2009
Vector Marketing December 2008 - February 2009
Skills
Customer Service, Customer Oriented, Customer Satisfaction, Customer Support, Highly detail oriented, Creative Writing, Motivation, Highly motivated..., Account Management, Forecasting, Problem Solving, Sales, Networking, Leadership, Channel Partners, Salesforce.com, Solution Selling, Checkpoint, Cloud Computing, Sales Process, Sales Operations, Marketing
Education
University at Buffalo 2008 — 2010
Bachelor of Arts, Communication, General
State University of New York College at Fredonia 2005 — 2007
Check Point Software Technologies October 2014 - Present
Check Point Software Technologies June 2013 - October 2014
Ingram Micro August 2010 - June 2013
U.S Census Bureau June 2010 - August 2010
Firstsource Advantage LLC May 2009 - August 2009
Vector Marketing December 2008 - February 2009
Skills
Customer Service, Customer Oriented, Customer Satisfaction, Customer Support, Highly detail oriented, Creative Writing, Motivation, Highly motivated..., Account Management, Forecasting, Problem Solving, Sales, Networking, Leadership, Channel Partners, Salesforce.com, Solution Selling, Checkpoint, Cloud Computing, Sales Process, Sales Operations, Marketing
Education
University at Buffalo 2008 — 2010
Bachelor of Arts, Communication, General
State University of New York College at Fredonia 2005 — 2007
Debra J. Reda Debra J. Reda's Firstsource Advantage LLC Experience 1999 - 2012
Job Controller at Seacret Direct
Industry Accounting
Experience
Seacret Direct March 2014 - Present
MEDS Holding, LLC 2013 - 2013
Firstsource Advantage, LLC 1999 - 2012
OSI 1992 - 1999
Cole Equities 1989 - 1992
Skills
MAS 500, Aquity, FACS Production System, Process Improvement, Business Analysis, Management Consulting, Invoicing, Change Management, Accounts Receivable, Accounting, Account Reconciliation, Strategic Planning, Financial Reporting, Accounts Payable, Payroll, Auditing, Forecasting, Financial Accounting, Internal Controls, Financial Analysis, Microsoft Excel, Team Leadership, Bank and GL..., Certified in Microsoft..., GAAP, Project Management, Financial Statements, Mergers & Acquisitions, Audits, Communication Skills, Problem Solving, Leadership Development, Solomon, Peachtree, Relationship Building, Budget Management, Business Development, Staff Development, Financial Planning, CUBS, Internal Control..., General Ledger..., Acuity, FACS
Education
Arizona State University
BS, Accounting
Glendale Community College
AA, General Studies
Phoenix College
General Studies
Phoenix Workforce Connection
completion
Seacret Direct March 2014 - Present
MEDS Holding, LLC 2013 - 2013
Firstsource Advantage, LLC 1999 - 2012
OSI 1992 - 1999
Cole Equities 1989 - 1992
Skills
MAS 500, Aquity, FACS Production System, Process Improvement, Business Analysis, Management Consulting, Invoicing, Change Management, Accounts Receivable, Accounting, Account Reconciliation, Strategic Planning, Financial Reporting, Accounts Payable, Payroll, Auditing, Forecasting, Financial Accounting, Internal Controls, Financial Analysis, Microsoft Excel, Team Leadership, Bank and GL..., Certified in Microsoft..., GAAP, Project Management, Financial Statements, Mergers & Acquisitions, Audits, Communication Skills, Problem Solving, Leadership Development, Solomon, Peachtree, Relationship Building, Budget Management, Business Development, Staff Development, Financial Planning, CUBS, Internal Control..., General Ledger..., Acuity, FACS
Education
Arizona State University
BS, Accounting
Glendale Community College
AA, General Studies
Phoenix College
General Studies
Phoenix Workforce Connection
completion
Adam Burkhardt, PMP Adam Burkhardt, PMP's Firstsource Advantage LLC Experience May 2007 - September 2008
Job Project Analyst IV Banking Officer at M&T Bank
Industry Banking
Experience
M&T Bank January 2015 - Present
M&T Bank July 2013 - January 2015
M&T Bank June 2009 - July 2013
Hiller and Associates Llc September 2008 - August 2009
Firstsource Advantage Llc May 2007 - September 2008
Skills
Collections, Vendor Management, Training, Management, Analysis, Access, Finance, Loans, Recruiting, Banking, Skip Tracing, Strategy, Leadership, Risk Management, Financial Risk, Program Management, Customer Satisfaction, Negotiation, Team Building, Sales Management, Operations Management, Loss Mitigation, Coaching, Account Management, Sales, Credit, Credit Analysis, Marketing, Insurance, Customer Service, New Business Development, Process Improvement, Retail, PowerPoint, Microsoft Excel, Sales Operations, Customer Retention, Fraud, Call Centers, Credit Risk, Consumer Lending, Loan Servicing, Financial Services
Education
State University of New York College at Geneseo 2003 — 2007
History, Anthropology
State University of New York College at Geneseo 2003 — 2007
History
M&T Bank January 2015 - Present
M&T Bank July 2013 - January 2015
M&T Bank June 2009 - July 2013
Hiller and Associates Llc September 2008 - August 2009
Firstsource Advantage Llc May 2007 - September 2008
Skills
Collections, Vendor Management, Training, Management, Analysis, Access, Finance, Loans, Recruiting, Banking, Skip Tracing, Strategy, Leadership, Risk Management, Financial Risk, Program Management, Customer Satisfaction, Negotiation, Team Building, Sales Management, Operations Management, Loss Mitigation, Coaching, Account Management, Sales, Credit, Credit Analysis, Marketing, Insurance, Customer Service, New Business Development, Process Improvement, Retail, PowerPoint, Microsoft Excel, Sales Operations, Customer Retention, Fraud, Call Centers, Credit Risk, Consumer Lending, Loan Servicing, Financial Services
Education
State University of New York College at Geneseo 2003 — 2007
History, Anthropology
State University of New York College at Geneseo 2003 — 2007
History
Eric Secchiaroli Eric Secchiaroli's Firstsource Advantage LLC Experience June 2006 - January 2011
Job Team Coordinator at ACN
Industry Marketing and Advertising
Experience
E Productions June 2004 - Present
ACN June 2004 - Present
Firstsource Advantage LLC June 2006 - January 2011
Education
Canisius College 2002 — 2007
Bachelor of Science, Entrepreneurship, Marketing, Management
E Productions June 2004 - Present
ACN June 2004 - Present
Firstsource Advantage LLC June 2006 - January 2011
Education
Canisius College 2002 — 2007
Bachelor of Science, Entrepreneurship, Marketing, Management
Brian Caskey Brian Caskey's Firstsource Advantage LLC Experience March 2007 - May 2012
Job Director of IT Healthcare Provider @ Medassist, a Firstsource Company
Industry Computer Software
Experience
United States Army Reserve October 2012 - Present
Medassist, a Firstsource Company June 2012 - Present
U.S. Army National Guard September 1994 - September 2012
Firstsource Advantage LLC March 2007 - May 2012
Outserv Inc April 2006 - March 2007
Vertis DMS October 1998 - March 2006
SolutionWhere May 2000 - March 2001
Xerox June 1998 - October 1998
NTS-CompuMail January 1997 - June 1997
Skills
Software Project..., Microsoft SQL Server, Vendor Management, Databases, Program Management, SQL, Software Development, IT Management, Leadership, Project Planning, Team Leadership, Windows Server, IT Service Management, Web Services, MySQL, ITIL, Linux, Visual Basic, Training
Education
University of Phoenix 2003 — 2006
MBA, Technology Management
Niagara University 1995 — 1997
BS, Computer Science
SUNY Morrisville 1993 — 1995
A.A.S., Computer Information Systems
Honeoye Central
Regents
United States Army Reserve October 2012 - Present
Medassist, a Firstsource Company June 2012 - Present
U.S. Army National Guard September 1994 - September 2012
Firstsource Advantage LLC March 2007 - May 2012
Outserv Inc April 2006 - March 2007
Vertis DMS October 1998 - March 2006
SolutionWhere May 2000 - March 2001
Xerox June 1998 - October 1998
NTS-CompuMail January 1997 - June 1997
Skills
Software Project..., Microsoft SQL Server, Vendor Management, Databases, Program Management, SQL, Software Development, IT Management, Leadership, Project Planning, Team Leadership, Windows Server, IT Service Management, Web Services, MySQL, ITIL, Linux, Visual Basic, Training
Education
University of Phoenix 2003 — 2006
MBA, Technology Management
Niagara University 1995 — 1997
BS, Computer Science
SUNY Morrisville 1993 — 1995
A.A.S., Computer Information Systems
Honeoye Central
Regents
Christopher Lyles Christopher Lyles's Firstsource Advantage LLC Experience January 2011 - January 2014
Job Customer service
Industry Insurance
Experience
Oscar Insurance November 2014 - Present
Firstsource Advantage LLC January 2011 - January 2014
Firstsource Solutions Limited 2011 - 2014
Dollar Tree Stores January 2005 - January 2011
Education
Daemen College
Exercise Science; Business, Exericise Science
University at Buffalo 2003 — 2008
Business Administration and Management, General
Williamsville North High School 1999 — 2003
Regents Diploma
Oscar Insurance November 2014 - Present
Firstsource Advantage LLC January 2011 - January 2014
Firstsource Solutions Limited 2011 - 2014
Dollar Tree Stores January 2005 - January 2011
Education
Daemen College
Exercise Science; Business, Exericise Science
University at Buffalo 2003 — 2008
Business Administration and Management, General
Williamsville North High School 1999 — 2003
Regents Diploma
Jeffrey Bard Jeffrey Bard's Firstsource Advantage LLC Experience November 2012 - May 2013
Job Student at University of Phoenix
Industry Computer Networking
Experience
Firstsource Advantage LLC November 2012 - May 2013
Walmart September 2012 - November 2012
Skills
Customer Service, Customer Satisfaction, Collections, Landscaping, Direct Sales
Education
University of Phoenix 2013 — 2020
Associate of Arts (AA), Information Technology
Clare Pioneer High School 2010 — 2011
General Education
Firstsource Advantage LLC November 2012 - May 2013
Walmart September 2012 - November 2012
Skills
Customer Service, Customer Satisfaction, Collections, Landscaping, Direct Sales
Education
University of Phoenix 2013 — 2020
Associate of Arts (AA), Information Technology
Clare Pioneer High School 2010 — 2011
General Education
Joshua Hunold Joshua Hunold's Firstsource Advantage LLC Experience September 2008 - May 2011
Job Business Analyst
Industry Apparel & Fashion
Experience
Melissa Shoes USA March 2015 - Present
Lafayette 148 New York October 2014 - February 2015
Lafayette 148 New York February 2014 - October 2014
Lafayette 148 New York January 2013 - February 2014
WYNIT Distribution, LLC December 2011 - December 2012
Firstsource Advantage, LLC September 2008 - May 2011
Luxottica May 2008 - September 2008
Jewish Community Center May 2008 - August 2008
Skills
Sales, Inventory Management, Microsoft Excel, Account Management, Customer Service, PowerPoint, Outlook, Work Ethic, Product Development, Training, Human Resources, Microsoft Office, Retail, Marketing, Forecasting, Management, Merchandising, Time Management, Microsoft Word, Analysis, Fashion, Strategy
Education
University at Buffalo 2007 — 2011
B.S., Finance, Business Administration
Melissa Shoes USA March 2015 - Present
Lafayette 148 New York October 2014 - February 2015
Lafayette 148 New York February 2014 - October 2014
Lafayette 148 New York January 2013 - February 2014
WYNIT Distribution, LLC December 2011 - December 2012
Firstsource Advantage, LLC September 2008 - May 2011
Luxottica May 2008 - September 2008
Jewish Community Center May 2008 - August 2008
Skills
Sales, Inventory Management, Microsoft Excel, Account Management, Customer Service, PowerPoint, Outlook, Work Ethic, Product Development, Training, Human Resources, Microsoft Office, Retail, Marketing, Forecasting, Management, Merchandising, Time Management, Microsoft Word, Analysis, Fashion, Strategy
Education
University at Buffalo 2007 — 2011
B.S., Finance, Business Administration
Katie Scioli's Firstsource Advantage LLC Experience April 2012 - April 2013
Job Manager Global Credit Administration at American Express
Industry Financial Services
Experience
American Express April 2014 - Present
Primary Financial Services October 2013 - March 2014
Primary Financial Services April 2013 - September 2013
Firstsource Advantage, LLC April 2012 - April 2013
Firstsource Advantage, LLC March 2009 - March 2012
Firstsource Advantage, LLC October 2008 - March 2009
Firstsource Advantage, LLC May 2006 - October 2008
Skills
Vendor Management, Internal Audit, Call Centers, Management, Process Excellence, Process Improvement, Training, Banking, Six Sigma, Risk Management, Credit, Outsourcing, Coaching, Call Center, Credit Cards, Customer Experience, BPO, Operations Management
Education
State University of New York College at Fredonia 2000 — 2004
BS, Communications, English
American Express April 2014 - Present
Primary Financial Services October 2013 - March 2014
Primary Financial Services April 2013 - September 2013
Firstsource Advantage, LLC April 2012 - April 2013
Firstsource Advantage, LLC March 2009 - March 2012
Firstsource Advantage, LLC October 2008 - March 2009
Firstsource Advantage, LLC May 2006 - October 2008
Skills
Vendor Management, Internal Audit, Call Centers, Management, Process Excellence, Process Improvement, Training, Banking, Six Sigma, Risk Management, Credit, Outsourcing, Coaching, Call Center, Credit Cards, Customer Experience, BPO, Operations Management
Education
State University of New York College at Fredonia 2000 — 2004
BS, Communications, English
Andrew Schreiber Andrew Schreiber's Firstsource Advantage LLC Experience June 2010 - May 2011
Job Talent Acquisition Manager Product at Under Armour
Industry Apparel & Fashion
Experience
Under Armour August 2013 - Present
New Era Cap May 2011 - August 2013
Firstsource Advantage, LLC June 2010 - May 2011
Victory Staffing February 2010 - June 2010
Aspen Dental Management December 2008 - February 2010
Permasteelisa North America July 2008 - October 2008
Skills
Employee Relations, Performance Management, Sourcing, Recruitment/Retention, HRIS, Employment Law, Benefits, Coaching, Benefits Administration, Interviewing, Talent Management, Onboarding, Organizational..., Employee Engagement, Hiring, HR Policies, Negotiation, Applicant Tracking..., Change Management, Strategic Planning, Problem Solving, Policy, Operations Management, Employee Benefits, PowerPoint, Leadership Development, Talent Acquisition, Compensation, Time Management, Succession Planning, Human Resources, Technical Recruiting, New Hire Orientations, Temporary Placement, Employer Branding, College Recruiting, Executive Search, Screening Resumes, Staffing Services, Internet Recruiting, PeopleSoft, Contract Recruitment, Workforce Planning, Personnel Management, Recruiting, Management, Interviews
Education
State University of New York College at Oswego
Bachelors, Human Resource Management
Lockport High School
Regents, Business
Under Armour August 2013 - Present
New Era Cap May 2011 - August 2013
Firstsource Advantage, LLC June 2010 - May 2011
Victory Staffing February 2010 - June 2010
Aspen Dental Management December 2008 - February 2010
Permasteelisa North America July 2008 - October 2008
Skills
Employee Relations, Performance Management, Sourcing, Recruitment/Retention, HRIS, Employment Law, Benefits, Coaching, Benefits Administration, Interviewing, Talent Management, Onboarding, Organizational..., Employee Engagement, Hiring, HR Policies, Negotiation, Applicant Tracking..., Change Management, Strategic Planning, Problem Solving, Policy, Operations Management, Employee Benefits, PowerPoint, Leadership Development, Talent Acquisition, Compensation, Time Management, Succession Planning, Human Resources, Technical Recruiting, New Hire Orientations, Temporary Placement, Employer Branding, College Recruiting, Executive Search, Screening Resumes, Staffing Services, Internet Recruiting, PeopleSoft, Contract Recruitment, Workforce Planning, Personnel Management, Recruiting, Management, Interviews
Education
State University of New York College at Oswego
Bachelors, Human Resource Management
Lockport High School
Regents, Business
Karen Habschied's Firstsource Advantage LLC Experience August 2010 - March 2012
Job VP, Vendor Management, Customer Asset Management Division at M&T Bank
Industry Banking
Experience
M&T Bank July 2015 - Present
First Niagara Bank April 2014 - July 2015
Primary Financial Services October 2013 - April 2014
First Niagara Bank March 2012 - October 2013
Firstsource Advantage, LLC August 2010 - March 2012
Mercantile Adjustment Bureau, LLC June 2003 - September 2010
RMA (Formerly Equifax Risk Management Services) 1996 - 2001
Skills
Call Center, Operations Management, Management, Customer Service, Team Building, Account Management, Leadership, Vendor Management, New Business Development, Quality Assurance, Customer Satisfaction, Analysis, Performance Management, Process Improvement, Change Management, Project Management, Call Centers
Education
Niagara University 1991 — 1995
Charlotte Avenue
M&T Bank July 2015 - Present
First Niagara Bank April 2014 - July 2015
Primary Financial Services October 2013 - April 2014
First Niagara Bank March 2012 - October 2013
Firstsource Advantage, LLC August 2010 - March 2012
Mercantile Adjustment Bureau, LLC June 2003 - September 2010
RMA (Formerly Equifax Risk Management Services) 1996 - 2001
Skills
Call Center, Operations Management, Management, Customer Service, Team Building, Account Management, Leadership, Vendor Management, New Business Development, Quality Assurance, Customer Satisfaction, Analysis, Performance Management, Process Improvement, Change Management, Project Management, Call Centers
Education
Niagara University 1991 — 1995
Charlotte Avenue
Ashley Nice's Firstsource Advantage LLC Experience April 2011 - July 2012
Job Research & Compliance Executive at MediSked, LLC
Industry Hospital & Health Care
Experience
MediSked, LLC June 2013 - Present
Maxim Healthcare Services June 2012 - June 2013
Firstsource Advantage, LLC April 2011 - July 2012
Erie County District Attorney's Office January 2007 - June 2007
Skills
Healthcare, Hospitals, Compliance, Legal, Legal Research, Auditing, Human Resources, Contract Management, Regulatory Affairs, Market Research, Background Checks, HIPAA, Blogging, Healthcare Management, Medical Terminology, Continuous Improvement, Interviews, Credentialing, Trend Analysis, Quality Assurance, Process Improvement, Investigation, Paralegals, OSHA, JCAHO, Payroll, Legal Research Skills
Education
University at Buffalo 2008 — 2010
Bachelor of Arts, Social Science and Legal Studies
Erie Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
MediSked, LLC June 2013 - Present
Maxim Healthcare Services June 2012 - June 2013
Firstsource Advantage, LLC April 2011 - July 2012
Erie County District Attorney's Office January 2007 - June 2007
Skills
Healthcare, Hospitals, Compliance, Legal, Legal Research, Auditing, Human Resources, Contract Management, Regulatory Affairs, Market Research, Background Checks, HIPAA, Blogging, Healthcare Management, Medical Terminology, Continuous Improvement, Interviews, Credentialing, Trend Analysis, Quality Assurance, Process Improvement, Investigation, Paralegals, OSHA, JCAHO, Payroll, Legal Research Skills
Education
University at Buffalo 2008 — 2010
Bachelor of Arts, Social Science and Legal Studies
Erie Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Heather Cain's Firstsource Advantage LLC Experience April 2007 - Present
Job Human Resources at Firstsource Advantage, LLC
Industry Financial Services
Experience
Firstsource Advantage, LLC April 2007 - Present
Fisher-Price October 2005 - March 2007
Skills
Cross-functional Team..., Customer Service, Sourcing, Team Management, Training, Leadership
Education
Lancaster Central High School
Medaille College
Bachelors, Business Administration
Firstsource Advantage, LLC April 2007 - Present
Fisher-Price October 2005 - March 2007
Skills
Cross-functional Team..., Customer Service, Sourcing, Team Management, Training, Leadership
Education
Lancaster Central High School
Medaille College
Bachelors, Business Administration
Tanya Castor's Firstsource Advantage LLC Experience March 2009 - March 2010
Job Work smarter not harder
Industry Law Practice
Experience
Schiller & Knapp July 2015 - Present
Schiller & Knapp August 2014 - July 2015
Panera Bread August 2014 - March 2015
Law Offices of Elizabeth R. Wellborn, P.A. October 2012 - June 2014
Fein, Such, Kahn & Shepard, PC March 2010 - October 2012
Firstsource Advantage, LLC March 2009 - March 2010
Hortons, LLC January 2008 - March 2009
Skills
Customer Service, Management, Sales, Outlook, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Legal Writing, Legal Research, Data Entry, Fundraising, Courts, Time Management
Education
Genesee Community College 2008 — 2010
Business Administration A.A.S, Business Administration and Management, General
LaRoche College 2006 — 2007
Real Estate; Dance
Schiller & Knapp July 2015 - Present
Schiller & Knapp August 2014 - July 2015
Panera Bread August 2014 - March 2015
Law Offices of Elizabeth R. Wellborn, P.A. October 2012 - June 2014
Fein, Such, Kahn & Shepard, PC March 2010 - October 2012
Firstsource Advantage, LLC March 2009 - March 2010
Hortons, LLC January 2008 - March 2009
Skills
Customer Service, Management, Sales, Outlook, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Legal Writing, Legal Research, Data Entry, Fundraising, Courts, Time Management
Education
Genesee Community College 2008 — 2010
Business Administration A.A.S, Business Administration and Management, General
LaRoche College 2006 — 2007
Real Estate; Dance
Jordan Mantione Jordan Mantione's Firstsource Advantage LLC Experience July 2009 - September 2012
Job Late Stage Credit Counselor I at M&T Bank
Industry Financial Services
Experience
M&T Bank April 2015 - Present
M&T Bank January 2014 - March 2015
Firstsource Advantage, LLC July 2009 - September 2012
Firstsource Advantage, LLC February 2008 - June 2009
The Carpet Studio June 2003 - January 2008
Skills
Call Centers, Microsoft Excel, Microsoft Word, Conflict Resolution, Training, Mortgage Banking, Mortgage Servicing, Residential Mortgages, Office Management, NICE Call Recording, QlikView, Phone Etiquette, PowerPoint, Outlook, Typing, Skip Tracing, Accounts Receivable, Access, Leadership, Process Improvement, Customer Service, Management, Public Speaking
Education
Canisius College 2001 — 2007
Bachelor of Science (BS), Marketing/Marketing Management, General
M&T Bank April 2015 - Present
M&T Bank January 2014 - March 2015
Firstsource Advantage, LLC July 2009 - September 2012
Firstsource Advantage, LLC February 2008 - June 2009
The Carpet Studio June 2003 - January 2008
Skills
Call Centers, Microsoft Excel, Microsoft Word, Conflict Resolution, Training, Mortgage Banking, Mortgage Servicing, Residential Mortgages, Office Management, NICE Call Recording, QlikView, Phone Etiquette, PowerPoint, Outlook, Typing, Skip Tracing, Accounts Receivable, Access, Leadership, Process Improvement, Customer Service, Management, Public Speaking
Education
Canisius College 2001 — 2007
Bachelor of Science (BS), Marketing/Marketing Management, General
Jessica Schreiber's Firstsource Advantage LLC Experience April 2001 - September 2012
Job Director of Business Development at Plaintiff Support
Industry Financial Services
Experience
Plaintiff Support October 2012 - Present
Firstsource Advantage, LLC April 2001 - September 2012
Skills
Call Center, Negotiation, Business Relationship..., Data Analysis, Operations Management, Customer Service, Sales, Credit Cards, Debtors, Business Networking, Legal Funding, Call Centers, Account Management, Financial Analysis, Relationship Management, Trials, Insurance, Portfolio Management, Litigation Support, Customer Retention, Manage Client..., Customer Experience, Personal Injury, BPO, Business Development, CRM, Vendor Management, Financial Services, Leadership, Banking, Business, Risk Management, Executive Management, Credit, Strategy, Process Improvement, Litigation
Education
State University of New York at Buffalo
Vocal Performance
Plaintiff Support October 2012 - Present
Firstsource Advantage, LLC April 2001 - September 2012
Skills
Call Center, Negotiation, Business Relationship..., Data Analysis, Operations Management, Customer Service, Sales, Credit Cards, Debtors, Business Networking, Legal Funding, Call Centers, Account Management, Financial Analysis, Relationship Management, Trials, Insurance, Portfolio Management, Litigation Support, Customer Retention, Manage Client..., Customer Experience, Personal Injury, BPO, Business Development, CRM, Vendor Management, Financial Services, Leadership, Banking, Business, Risk Management, Executive Management, Credit, Strategy, Process Improvement, Litigation
Education
State University of New York at Buffalo
Vocal Performance
Fen Qin's Firstsource Advantage LLC Experience February 2012 - October 2012
Job Quantitative Analyst at Citi
Industry Financial Services
Experience
Citi August 2014 - Present
Citi November 2012 - August 2014
Firstsource Advantage, LLC February 2012 - October 2012
Skills
Microsoft Excel, VBA, Process Improvement, SQL, Relational Databases, Equities, Derivatives, Access, Data Analysis, Market Risk
Education
State University of New York at Buffalo 2010 — 2011
MS, Finance, 3.97
Shanghai Institute of Foreign Trade 2006 — 2010
Bachelor, Corporate Finance, 3.2
JC
Xiaoxue
Citi August 2014 - Present
Citi November 2012 - August 2014
Firstsource Advantage, LLC February 2012 - October 2012
Skills
Microsoft Excel, VBA, Process Improvement, SQL, Relational Databases, Equities, Derivatives, Access, Data Analysis, Market Risk
Education
State University of New York at Buffalo 2010 — 2011
MS, Finance, 3.97
Shanghai Institute of Foreign Trade 2006 — 2010
Bachelor, Corporate Finance, 3.2
JC
Xiaoxue
Matthew Roger's Firstsource Advantage LLC Experience June 2005 - Present
Job Debt Collector at Firstsource Advantage, LLC
Industry Financial Services
Experience
Firstsource Advantage, LLC June 2005 - Present
Mighty Taco November 2004 - June 2005
Shur-Fine Foods July 2003 - June 2005
Tanning Bed May 2004 - November 2004
Skills
IT Services, Networking, Database Administration, Programming, PC Repair, SQL
Education
Buffalo State College 2010 — 2012
Computer; B.S, Information Systems
Niagara County Community College 2003 — 2005
Associate, Computer Information Systems
Firstsource Advantage, LLC June 2005 - Present
Mighty Taco November 2004 - June 2005
Shur-Fine Foods July 2003 - June 2005
Tanning Bed May 2004 - November 2004
Skills
IT Services, Networking, Database Administration, Programming, PC Repair, SQL
Education
Buffalo State College 2010 — 2012
Computer; B.S, Information Systems
Niagara County Community College 2003 — 2005
Associate, Computer Information Systems
Joel Cannon's Firstsource Advantage LLC Experience December 2004 - Present
Job at
Industry Outsourcing/Offshoring
Experience
Beachbody July 2015 - Present
Firstsource Advantage LLC December 2004 - Present
GameStop September 2002 - December 2003
Stereo Advantage May 1997 - May 2002
Skills
Microsoft Office, Customer Service, Microsoft Excel, Team Management, Call Center, Outsourcing, Change Management, Microsoft Word, Process Improvement, PowerPoint, Operations Management, Performance Management, Business Analysis, Team Leadership, Windows, SQL, Call Centers
Education
Erie Community College 2000 — 2002
Associate's degree, Computer and Information Systems Security/Information Assurance
SUNY Brockport 1993 — 1995
Beachbody July 2015 - Present
Firstsource Advantage LLC December 2004 - Present
GameStop September 2002 - December 2003
Stereo Advantage May 1997 - May 2002
Skills
Microsoft Office, Customer Service, Microsoft Excel, Team Management, Call Center, Outsourcing, Change Management, Microsoft Word, Process Improvement, PowerPoint, Operations Management, Performance Management, Business Analysis, Team Leadership, Windows, SQL, Call Centers
Education
Erie Community College 2000 — 2002
Associate's degree, Computer and Information Systems Security/Information Assurance
SUNY Brockport 1993 — 1995
Nell Wheat's Firstsource Advantage LLC Experience July 1999 - August 2012
Job Accounting Specialist at AAA Arizona
Industry Accounting
Experience
AAA Arizona October 2012 - Present
FIRSTSOURCE ADVANTAGE, LLC July 1999 - August 2012
Firstsource Solutions USA 1999 - 2012
NCO COLLECTION AGENCY February 1992 - July 1999
FM Services 1992 - 1995
Skills
Supervision, Accounts Receivable, Account Reconciliation, General Ledger, Accounting, FACS Operating System, CUBS Operating System, Invoicing, Budgets, Auditing, Operating Systems, PeopleSoft, Financial Analysis, Analysis, Payroll, Internal Audit, Bank Reconciliation, Credit, Data Entry, Financial Accounting, Customer Service, Software Documentation, Process Improvement
Education
Northeastern Oklahoma A&M College 1981 — 1983
Associate of Arts (A.A.), General Studies
AAA Arizona October 2012 - Present
FIRSTSOURCE ADVANTAGE, LLC July 1999 - August 2012
Firstsource Solutions USA 1999 - 2012
NCO COLLECTION AGENCY February 1992 - July 1999
FM Services 1992 - 1995
Skills
Supervision, Accounts Receivable, Account Reconciliation, General Ledger, Accounting, FACS Operating System, CUBS Operating System, Invoicing, Budgets, Auditing, Operating Systems, PeopleSoft, Financial Analysis, Analysis, Payroll, Internal Audit, Bank Reconciliation, Credit, Data Entry, Financial Accounting, Customer Service, Software Documentation, Process Improvement
Education
Northeastern Oklahoma A&M College 1981 — 1983
Associate of Arts (A.A.), General Studies
Taylor Vanzile's Firstsource Advantage LLC Experience January 2010 - July 2012
Job Licensed Real Estate Salesperson
Industry Real Estate
Experience
Hunt Real Estate ERA March 2013 - Present
Main Mobility, Inc. July 2012 - December 2012
Firstsource Advantage, LLC January 2010 - July 2012
Skills
Customer Service, Microsoft Office, Social Media, PowerPoint, Sales, Marketing, Public Speaking, Public Relations, Microsoft Word, Microsoft Excel, Facebook, Blogging, Data Entry, Social Networking, Marketing Strategy, Advertising, Online Marketing
Education
Roberts Wesleyan College 2006 — 2009
Bachelor of Arts (BA), Communication
Mercyhurst College 2005 — 2006
Pine Valley Jr/Sr High School
Hunt Real Estate ERA March 2013 - Present
Main Mobility, Inc. July 2012 - December 2012
Firstsource Advantage, LLC January 2010 - July 2012
Skills
Customer Service, Microsoft Office, Social Media, PowerPoint, Sales, Marketing, Public Speaking, Public Relations, Microsoft Word, Microsoft Excel, Facebook, Blogging, Data Entry, Social Networking, Marketing Strategy, Advertising, Online Marketing
Education
Roberts Wesleyan College 2006 — 2009
Bachelor of Arts (BA), Communication
Mercyhurst College 2005 — 2006
Pine Valley Jr/Sr High School
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY