FIS Global
Industry: Company
DescriptionFidelity National Information Services Inc., better known by the abbreviation FIS, is an international provider of financial services technology and outsourcing services. Headquartered in Jacksonville, Florida, FIS employs 52,000 people worldwide. Customer service: 1 (800) 215-6280 Headquarters: Jacksonville, FL CEO: Gary A. Norcross Subsidiaries: Metavante, Clear2Pay, ChexSystems, EFD, Certegy,
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FIS Global Employees
Jack Henry & Associates April 2013 - June 2015
FIS Global July 2011 - February 2013
Lincoln County Office of Emergency Management June 2011 - August 2011
GMAC Financial June 2009 - March 2010
Southwest Airlines July 2008 - December 2008
USAble Life August 2005 - April 2006
Skills
Emergency Management, Disaster Recovery, Disaster Preparedness, Technical Writing, Editing, Writing Skills, amateur radio, GIS software, Research, Hazardous Materials, Tier II reporting, Cameo Chemicals software, Marplot Software, Software Documentation, GIS, Access, SharePoint, Business Continuity..., Program Management, Business Continuity, Amateur Radio, Tier II Reporting, Incident Management, Data Center, Risk Management, Security, Change Management, Requirements Analysis, Risk Assessment, Visio, Vendor Management, Process Improvement, Information Technology, Business Analysis, IT Management, Business Process, Information Security..., Policy, SDLC, Microsoft Office, Project Management, Leadership
Education
Arkansas Tech University 2010 — 2011
B.S., Emergency Management
Arkansas Tech University 1997 — 2003
Bachelor of Arts, English
FIS Global March 2011 - Present
CIBER February 2006 - March 2011
Avaya Inc./Quintus Corp October 2000 - March 2002
Independent Consultant December 1997 - October 2000
Thomson Multimedia March 1993 - December 1997
Analysts International Corporation (AIC) 1988 - 1993
American United Life February 1986 - 1988
Skills
Business Analysis, Project Management, PMP, Vendor Management, Data Modeling, Business Process..., SDLC, PMO, IT Management, Business Process, IT Strategy, Project Portfolio..., Business Intelligence, Software Development, Quality Assurance, Testing, Enterprise Architecture, CRM, Agile Methodologies, Solution Architecture, Process Improvement, Requirements Gathering, Software Project..., Program Management, Integration, Requirements Analysis, Management, Strategy, Cloud Computing, Systems Analysis, Business Requirements, MS Project, ERP, SaaS, Databases, SQL, Disaster Recovery, DB2, Visio, SharePoint, ITIL
Education
Purdue University
B.S., Computer Technology
FIS Global July 2010 - Present
Merge Fusion September 2005 - April 2010
The Frantz Group May 2002 - September 2005
Skills
CRM, New Business Development, Lead Generation, Sales Process, Account Management, Sales Management, Business Development, Sales, Salesforce.com, Sales Operations, Solution Selling, Strategic Planning, Product Management, Direct Sales, Selling, SaaS, Team Management, Cross-functional Team...
Education
Marquette University 2010 — 2013
MBA, Finance
Carthage College 1997 — 2001
BA, Marketing
FIS Global May 2012 - Present
FIS Global January 2011 - Present
Tyto Solutions / Blue Cross Blue Shield - Kansas City October 2010 - January 2011
PMSI June 2009 - January 2010
Zenith Insurance Company September 1996 - February 2009
Dickinson & Gibbons, PA December 1993 - September 1996
FPL Electric Utility September 1975 - December 1993
Skills
Data Warehousing, Data Management, Data Mapping, Program Management, Project Management, Business Intelligence, Business Analysis, Vendor Management, SharePoint, Analysis, Analytics, Business Process..., Databases, Process Improvement, Risk Management
Education
Southern California University 2000 — 2002
MBA, Concentrated in Information Technology
University of Phoenix 2010 — 2010
Graduate Certification, Healthcare Informatics
Barry University 1985 — 1991
BA, Business Administration
Corporate Technology Solutions, Inc. March 2015 - Present
MSOE September 2011 - June 2015
FIS Global December 2011 - February 2015
Plunkett Raysich Architects July 2011 - September 2011
Henneman Engineering, Inc. June 2010 - September 2010
Skills
Java, VB.NET, DOS, Windows 7, XML, Software Development, SQL, CSS, Windows XP, Software Engineering, VBScript, Hardware, Software Installation, UML, Visual Basic, Linux, Microsoft SQL Server, CAD, Operating Systems, Group Policy, Windows, Program Management, NoSQL, JavaScript, Python, C/C++, Eclipse, CASCM/Harvest, Atlassian JIRA, Subversion, Git, HTML
Education
Milwaukee School of Engineering 2011 — 2015
Menomonee Falls High School 2008 — 2011
High School Diploma
FIS Global November 2014 - Present
FIS Global September 2013 - November 2014
Duplication Factory 2005 - September 2013
Skills
Production Managment, Pre-press, Manufacturing, Operations Management, Adobe Creative Suite, Production Planning, Account Management, Graphic Design, Illustrator, InDesign, Process Improvement, Project Management, Production Schedules
Education
Hennepin Technical College
NETWORK ADMINISTRATOR/ANALYST
FIS Global August 2013 - Present
Star Africa Media May 2011 - August 2011
Skills
Matlab, C++, NI LabVIEW, Assembly Language, Multisim, Microsoft Office
Education
Harding University 2009 — 2013
Bachelor of Science (BS), Electrical and Electronics Engineering
Ecole des sciences Byimana 2005 — 2008
High School Diploma, Biology and Chemistry
University of Arkansas for Medical Sciences August 2014 - February 2015
FIS Global August 2013 - August 2014
Verizon Wireless November 2012 - June 2013
FIS Global December 2011 - May 2012
FIS Global June 2011 - December 2011
Wal-Mart Neighborhood Market November 2009 - May 2011
Skills
Troubleshooting, Problem Solving, Complaint Management, Executive Support, Organizational..., Data Entry, Time Management, Quality Assurance, Microsoft Office, Training, Customer Service
Education
PARKVIEW HIGH SCHOOL 2004 — 2008
Arts, Diploma
Pulaski Technical College
General Studies
Wave Crest Group, Ltd. November 2011 - Present
FIS Global June 2008 - October 2011
Macquarie Mortgages USA, Inc. January 2008 - May 2008
Macquarie Bank January 2008 - May 2008
Smith, Gambrell & Russell, LLP May 2006 - December 2007
Akerman Senterfitt May 2004 - May 2006
United States District Court, Middle District of Florida May 2003 - May 2004
Oglethorpe Power Corporation May 1996 - August 2000
Skills
Corporate Law, Payment Systems, Licensing, Legal Compliance, Electronic Payments, Commercial Litigation, Intellectual Property, Corporate Governance, Joint Ventures, Dispute Resolution, Due Diligence, Mediation, Civil Litigation, AML, Financial Regulation, Payment Card Processing, Debit Cards, Strategic Partnerships, Private Equity, Finance, Payments, Negotiation, Financial Services, Start-ups, Contract Negotiation, Venture Capital, Executive Management, Litigation, Risk Management, Arbitration, Mobile Payments
Education
Indiana University School of Law—Bloomington 2000 — 2003
J.D., Law
Bucerius Law School - Hamburg, Germany 2002 — 2002
Law
The University of Georgia 1991 — 1996
Bachelor of Science
FIS Global January 2009 - Present
S1 Corporation December 2007 - April 2008
NetBank FSB October 2005 - September 2006
CheckFree 1999 - 2005
Skills
Windows, Deployment, Customer Relations, Analysis, IT Service Management, Consultancy, Documentation, Business Requirements, Troubleshooting, Requirements Analysis, Testing, Software Documentation, Management, PMO, Customer Service, Project Management, System Deployment, SharePoint, Cross-functional Team..., Visio, Software Project..., PMP, Call Centers, MS Project, CRM, Business Analysis, Requirements Gathering, Microsoft Project
Education
Georgia State University 1988 — 1995
Bachelors of Science, Psychology Major; Sociology Minor
Infotech Aerospace Services, Inc. August 2015 - Present
FIS GLOBAL January 2014 - August 2015
VAPR Federal Credit Union November 2012 - January 2014
Edwards Lifesciences June 2011 - November 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Troubleshooting, Windows Server, Android, iOS, Apple OS, Computer Repair, Networking, Access, Analysis, Windows 7, Administration, Computer Hardware, Windows XP, Technical Support, Training, Software Documentation, System Administration, Data Center, Information Security, Operating Systems, Active Directory, VPN, Software Installation, Help Desk Support, Laptops, TCP/IP, Hardware, Linux, Network Administration, Process Improvement
Education
Interamerican University of Puerto Rico 2008 — 2012
Bachelor's degree, Computer Systems Installation, Repair & Networks
Automeca Technical College-Aguadilla 2006 — 2007
Certificate, General Mechanics
Tidewater Mortgage Services, Inc January 2015 - Present
Rosenberg and Associates October 2014 - January 2015
Fis global May 2014 - August 2014
Towne Bank May 2013 - September 2013
Movement Mortgage May 2012 - May 2013
McKenry, Dancigers, Dawson, and Lake PC March 2010 - September 2011
Samuel I White, Pc November 2007 - March 2010
Portfolio Recovery Associates, Inc. May 2006 - June 2007
Skills
Credit, FHA, Foreclosures, Loans, Mortgage Lending, Real Estate, Refinance, Legal Research, Legal Writing, Insurance, Management, REO, VA Loans, Sales
Education
Unversity of Central Florida 2000 — 2003
B.A., Legal Studies
Tidewater Community College 1997 — 2000
A.S., Social Science
First Colonial High School
Pearson November 2011 - Present
FIS Global March 2010 - November 2011
41st Parameter September 2008 - March 2010
The 41st Parameter September 2008 - March 2010
Pearson May 2003 - September 2008
Dial Corporation October 2000 - May 2003
Information Engineering Solutions, Inc. April 1996 - October 2000
Kaiser Permanente April 1995 - March 1996
US West Technologies August 1994 - March 1995
CTA Incorporated August 1988 - July 1994
Skills
Oracle RAC, Oracle ASM, Data Guard, Clusterware, Oracle Grid, IT Infrastructure..., Database Design, Linux, UNIX, Oracle Enterprise..., RMAN, Unix, Solaris, Red Hat Linux, High Availability, Shell Scripting, AIX, Apache, Databases, PL/SQL, Data Warehousing, System Architecture, Oracle, Weblogic, SQL, System Administration, Unix Shell Scripting, Perl, Enterprise Architecture, Disaster Recovery, Performance Tuning, VMware, RedHat, Testing, Microsoft SQL Server, Data Modeling, Data Center, Database Administration, XML, Architecture, SQL*Plus, HP-UX, ETL, Oracle HR, Data Migration, Architectures
Education
California State University-Fullerton 1980 — 1984
Bachelor of Science (B.S.), Computer Science
Millward Brown August 2015 - Present
Adecco Group June 2013 - July 2015
FIS Global July 2010 - June 2013
J.B Ritz, Inc May 2008 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Budgets, Strategic Planning, Oracle Discoverer, Hyperion Planning, Hyperion HFM, PeopleSoft, Ad Hoc Reporting, Financial Forecasting, Financial Analysis, Account Reconciliation, Accruals, Intercompany, Financial Accounting, Accounts Receivable, Aging Reports, General Ledger, Month End Close, Variance Explanations, Finance
Education
Florida State University
University of North Florida
Bachelor of Business Administration, Accounting
U.S. Bank / FSV Payment Systems March 2015 - Present
FIS Global September 2014 - January 2015
Adecco Group North America July 2010 - May 2014
Adecco Group North America January 2007 - June 2010
Adecco Group North America (formerly MPS Group, Inc.) May 2004 - December 2006
Washington Mutual May 2003 - May 2004
Merrill Lynch November 1999 - February 2002
Skills
Event Management, Trade Shows, Marketing Management, Strategy execution, Social Media Marketing, Marketing Strategy, Marketing Communications, Corporate Events, Brand Awareness, Website Management, Brand Management, Strategic Planning, Rebrand, Email Marketing, Project Coordination, Brand Communication, Budget Management, Advertising, Special Events, Event Execution, Digital Marketing, Online Marketing, Social Networking, Project Planning, Event Planning, B2B, Brand Development, Budgets, Management, Account Management, Integrated Marketing, Marketing, Social Media, Lead Generation, Human Resources, Direct Marketing, CRM, B2B Marketing, Training, Recruiting, Online Advertising, Fundraising, Business Development, Strategy, Internal Communications, Sponsorship
Education
Jacksonville University 2009 — 2011
Master of Business Administration (MBA), Marketing
Jacksonville University 2001 — 2003
Bachelor of Science, Marketing
FIS Global August 2010 - Present
Monster Worldwide, Inc May 2008 - December 2009
Jefferson Wells July 2006 - January 2008
Jefferson Wells August 2004 - June 2006
Jefferson Wells August 2000 - August 2004
Warshafsky Lawfirm June 2000 - August 2000
The Body Shop Fitness Center June 1997 - April 2000
Skills
PeopleSoft, Accounting, Risk Management, Business Analysis, Accounts Payable, Accounts Receivable, Finance, Software Documentation, Management, Oracle, Microsoft Office, Invoicing, Solbright, Aims, Process Improvement, Business Process Design, Document Processing, Process Flow..., Billing Systems, Billing Solutions, SAP, Account Reconciliation, SDLC, Auditing, Analysis, Business Process, Business Process..., Training, Integration, Requirements Analysis, Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Program Management, Payroll, Internal Audit, Financial Statements, Recruiting, Access, Team Building, Sarbanes-Oxley, Analytics, Forecasting, Hyperion Enterprise, Oracle E-Business Suite, Variance Analysis, Internal Controls, Visio, Leadership, ERP
Education
Marquette University 1993 — 1997
B.S., Mathematics
University of Illinois at Urbana-Champaign 1992 — 1993
Mathematics
Shorewood High School 1988 — 1992
FIS Global November 2014 - March 2015
Plumchoice August 2013 - July 2014
Skills
Networking, CompTIA A+ Certification, Windows OS / Mac OSX..., Computer Repair, Technical Support, TCP/IP, Information Technology, Troubleshooting, Windows 7, Computer Hardware
Education
Miami Dade College 1984 — 1986
Associate's Degree, Broadcast Journalism, 3.0
F.I.U
AA, Broadcast Journalism
Cervello October 2013 - Present
Vanguard November 2012 - September 2013
FIS Global August 2010 - November 2012
Targetbase January 2008 - August 2010
Texas Instruments June 2002 - November 2006
US Navy April 1993 - November 1997
Skills
Data Warehousing, ETL, SQL, Oracle, Business Objects, Business Intelligence, Informatica, Microsoft SQL Server, Databases, Data Analysis, Datastage, SDLC, Troubleshooting, Integration, Analysis, Enterprise Architecture, Business Analysis, Database Design, Software Project..., Agile Methodologies, Data Modeling, CRM, PL/SQL, Testing, Unix, Amazon Web Services..., SSIS, PostgreSQL, Amazon EC2, Amazon S3, Amazon RDS, Process Improvement, Team Leadership, Cloud Computing, Birst, Hadoop, Hive, Amazon EMR, Big Data
Education
Keller Graduate School of Management of DeVry University 2004 — 2010
MBA, MISM, Information Technology
DeVry University 2004 — 2007
BCIS, Systems Analysis and Integration
Tech-Pro, Inc. November 2014 - Present
EDM Consulting February 2014 - Present
FIS Global February 2014 - November 2014
Perficient April 2012 - January 2014
Best Buy June 2009 - March 2012
Best Buy November 2006 - June 2009
Best Buy November 2004 - October 2006
Hartford Life, Inc. January 2004 - October 2004
Best Buy 1997 - January 2004
Blockbuster Video 1993 - 1997
Skills
Cross-functional Team..., Project Portfolio..., Project Planning, Project Management, Visio, Strategy, Service-Now, Business Process..., Agile Project Management, Management, Change Management, PowerPoint, Process Improvement, Software Development, Microsoft Excel, PHP, PMO, Excel, Marketing Strategy, MS Project, Mobile Applications, Adobe CQ, Multi-channel Marketing, HTML, Application Development, Merchandising Strategies, Word, Adobe Creative Suite, SQLite, Lua, Illustrator, InDesign, Non-profit..., Piano Performance, Music Theory, Software Development..., Integration Testing, Program Management, Leadership, Consulting, Business Analysis, SDLC
Education
Saint Mary's University of Minnesota 2002 — 2004
Bachelor of Science
Slalom Consulting July 2015 - Present
Toastmasters International March 2015 - Present
AIG September 2014 - July 2015
AIG March 2014 - September 2014
FIS Global June 2013 - March 2014
FIS Global January 2010 - June 2013
FIS Global October 2007 - January 2010
Abercrombie & Fitch Co. May 2005 - May 2007
Skills
Data Visualization, Tableau, QlikView, Business Intelligence, SharePoint, Business Analysis, Databases, SDLC, Software Documentation, Microsoft SQL Server, Requirements Analysis, Management, Leadership, Process Improvement, Training, IT Strategy, Database Design, Security, Requirements Gathering, PMP, Vendor Management, Troubleshooting, Information Technology, Customer Relations, Problem Solving, PMO, Software Project..., SSRS, Database Administration, Business Process..., Program Management, ETL, Project Management, SQL Server, Data Migration, Consulting
Education
The George Washington University 2010 — 2010
Project Management Certification, Business Administration and Management, General
Florida Institute of Technology 2003 — 2007
Bachelor of Science, Information Systems in Business
FIS Global April 1994 - Present
Education
Boston University
Bachelor of Fine Arts (BFA), Painting
FIS Global July 2011 - Present
Capital Southern Ventures LLC October 2008 - July 2011
USFSP 2008 - 2011
Fidelity National Information Services March 1986 - September 2008
Certegy 2001 - 2006
Equifax Payment Services 1990 - 1995
Telecredit 1986 - 1990
Education
Emory University - Goizueta Business School 1994 — 1995
Executive Development, Senior Business Management
University of South Florida 1982 — 1984
MBA, Management
University of Miami - School of Business 1973 — 1977
BBA, Accounting/Economics
FIS Global October 2010 - Present
Kantar Retail January 2002 - October 2010
Fitch 1992 - 2002
Managment Horizons, a division of Price Waterhouse 1984 - 1991
Skills
Marketing Research, Qualitative Research, Segmentation, Shopper Marketing, Analysis, Quantitative Research, Industry Analysis, Retail Strategy, Retail, Competitive Analysis, Competitive Intelligence, Market Analysis, Analytics, Positioning, Marketing, Market Research, Strategy, Customer Insight, Thought Leadership, Brand Development, Management Consulting, CRM, Business Strategy, Product Innovation, Primary Research, Focus Groups, Consumer Behaviour
Education
Ohio Wesleyan University
Capital University 1977 — 1980
MBA, Marketing
Rhode Island School of Design
BFA
Evolution1 June 2012 - Present
Target October 2011 - June 2012
FIS Global August 2010 - August 2011
FIS Global August 2008 - August 2010
Wells Fargo May 2001 - September 2008
Skills
Program Management, Mobile Devices, Product Management, Project Management, Cross-functional Team..., Product Development, Product Launch, Business Analysis, CRM, Software Project..., Mobile Payments, Change Management, B2B, SaaS, Technology Product..., Business Process..., Mobile Technology, Agile Methodologies, Strategy, Solution Architecture
Education
The Nottingham Trent University 2006 — 2006
M.B.A., Consultative Practice
University of Wisconsin-Whitewater 2004 — 2006
M.B.A., International Business
Augustana University (SD)
B.A, Business Administration
Blue Hills Bank August 2015 - Present
FIS Global September 2013 - August 2015
SimpleTuition April 2011 - September 2013
Citizens Financial Group/Royal Bank of Scotland June 2010 - April 2011
Citizens Financial Group/Royal Bank of Scotland May 2003 - June 2010
Citizens Financial Group/Emerging Channels May 2002 - May 2003
Citizens Financial Group/Mortgage Corporation February 1998 - May 2002
Citizens Financial Group/Risk Systems April 1997 - February 1998
FLEET INVESTMENT SERVICES May 1995 - April 1997
FLEET FINANCIAL GROUP September 1994 - May 1995
Skills
Strategy, Analytics, E-commerce, Project Management, Business Intelligence, Analysis, Banking, Management, Integration, Business Strategy, Portfolio Management, Business Analysis, Product Development, P&L Management, New Business Development, Executive Management, Contract Negotiation, Strategic Planning, Cross-functional Team..., Start-ups, Risk Management, Budgets, Product Management, Data Warehousing, Team Building, Process Improvement, Sales, Vendor Management, Training, Project Planning, Product Launch, Development Planning, Budgeting, Planning, Negotiation, Operations Management, E-business, Mining, Competitive Analysis, Online Marketing, Data Analysis, SEO, Retail, Strategy Development, ATM/Debit Payments...
Education
Bryant University 1989 — 1995
MBA, Accounting
Bryant University 1987 — 1989
BS in BA, Finance
Defense Language Institute 1984 — 1984
Germanic Languages, Literatures, and Linguistics
Stony Brook University 1981 — 1982
Pre-Law Studies
Saint Raphael Academy, Pawtucket RI 1977 — 1980
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, Ten through Twelve
Iranzamin International School, Tehran, Iran 1976 — 1977
None, College/University Preparatory and Advanced High School/Secondary Diploma Program, Grade Nine
Tehran American School, Tehran, Iran 1976 — 1976
Elementary and Middle School, Grade Eight
LaserStar Technologies Corporation July 2015 - Present
Avatar New York 2004 - 2004
FIS Global 2000 - 2004
Skills
C#, Object Oriented Design, Java, Eclipse, Visual Studio, Databases, C/C++ STL, C, JavaScript, .NET, Python, SQL, Matlab, Mac OS X, ProvideX, Pxplus, xamarian studio, PHP, MySQL, SQL Server Management...
Education
Community College of Rhode Island 2015 — 2016
Computer Science
Bryant University 2014 — 2014
Business Management Certificate (5 CEUs), Agile Project Management
New Horizons Computer Learning Centers of Rhode Island 2014 — 2014
10266 Programming in C# with Microsoft Visual Studio 2010, Computer Programming
Stony Brook University 1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Computational and Applied Mathematics
State of Wisconsin September 2014 - Present
Waukesha county Sheriff Department April 2013 - March 2014
Waukesha County Sheriff Department December 2012 - April 2013
Milwaukee County Sheriff Office January 2011 - December 2012
FIS December 2008 - November 2010
FIS Global December 2006 - December 2008
FIS Global June 2006 - December 2006
Capitol Returns February 2005 - June 2006
Skills
Training, Analysis, Leadership, Credit, Public Speaking, Access, Customer Service, Data Entry, Team Building, Coaching, Outlook, System Administration, Management, Microsoft Excel, Microsoft Word, Policy, Microsoft Office, Program Management, Social Media, Teaching
Education
Concordia university 2012 — 2014
Masters, Professional Counseling
Concordia University-Wisconsin
Dual Bachelor of Science, Criminal Justice and Health Care Management
Concordia University-Wisconsin 2007 — 2011
Associates of Arts, Criminal Justice
University of Wisconsin-Milwaukee
Criminal Justice
FIS Global April 2013 - Present
IT Project Manager and Service Management Consultant July 2012 - March 2013
SunTrust Bank 2011 - 2012
SunTrust Bank 1998 - 2011
The Walt Disney Company 1992 - 1998
Skills
Project Management..., Certified Project..., Technical Leadership, Operations Management, IT Operations Management, Technology, Project Management, PMP, Certified Project..., Banking, Internet Banking, Treasury Management, Payments, Outsourcing, Management, IT Service Management
Education
San Diego State University-California State University
Bachelor's degree, Telecommunications Management and Business
University of Florida
MBA, Business Administration and Management, General
Millennium Laboratories January 2013 - Present
FIS Global June 2010 - September 2012
ProfitLine December 2007 - January 2010
SCME Mortgage Bankers May 2007 - September 2007
CLC Home Loans December 2005 - April 2007
Accredited Home Lenders October 2002 - December 2005
Skills
Business Analysis, Analysis, Quality Assurance, Testing, Regression Testing, Team Building, Scrum, Business Requirements, User Acceptance Testing, SDLC, Integration Testing, System Testing, Business Intelligence, Requirements Analysis, Agile Methodologies, Business Process, Six Sigma, Integration, Software Development, Management, Software Project..., SQL
Education
National University 2000 — 2003
Masters, Global Business
FIS Global October 2012 - Present
Walt Disney World Parks and Resorts October 2010 - April 2014
DNA Global Services August 2012 - December 2012
FHM Insurance Company January 2012 - October 2012
Barnes & Noble, Inc. June 1999 - April 2010
Barnes & Noble January 1998 - June 1999
FGWJ Food Corporation August 1995 - January 1998
Skills
System Administration, Active Directory, Windows Server, Data Center, Virtualization, Technical Support, Storage Area Networks, Windows 7, Customer Service, Team Building, Technical Writing, Computer Security, Team Leadership, Teamwork, First Aid, Physical Security, Research, Project Management, Surveillance, Windows Server 2008, Patch Management, Critical Thinking, Business Continuity, Antivirus, Online Reputation..., Writing, Disney, Windows Server 2003, Computer Repair, Windows Server Update..., CPR, Customer Relations, SEO, Wireless Networking, Driving, AED, Technical Services, Windows Sharepoint..., Documentation, Desktop Support, Desktop Management, Support Services, Analytical Abilities, Digital Photography, Resume Writing, Audio Visual Integration, Windows Server 2012, Microsoft SQL Server, Disaster Recovery, Servers
Education
The Chubb Institute 2000 — 2000
City University of New York 1997 — 1998
Saint John's University 1995 — 1997
Xavier High School 1991 — 1995
High School
FIS Global April 2014 - Present
Digital Risk August 2013 - February 2014
Bank of America November 2012 - July 2013
BB&T December 2009 - November 2012
Wells Fargo Home Mortgage November 2007 - December 2009
Wells Fargo October 2004 - November 2007
SunTrust Bank October 2001 - October 2004
SunTrust Bank June 1996 - October 2001
Skills
Credit, Banking, Loans, PowerPoint, Credit Analysis, Mortgage Lending, Deposits, Finance, Leadership, Training, Management, Underwriting
Education
MBA 1999 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General
Bachelor's Degree Organizational Management
FIS Global August 1994 - June 2011
Gart Sports July 1993 - August 1994
KSTU Fox 13 TV February 1982 - November 1992
Skills
XP, Windows 7, Crystal Reports, Access, Databases
Education
Salt Lake Community College 1990 — 1994
AAS, Computer Information Systems
Brigham Young University 1980 — 1982
BA, Communications
Brigham Young University 1973 — 1979
AS, Electronics Technology
RSA, The Security Division of EMC October 2014 - Present
FIS Global November 2011 - November 2014
CIBC September 2010 - November 2011
Diversinet Corp December 1999 - June 2010
Oasis Technology January 1998 - December 1999
Centre of Financial Technologies January 1992 - October 1997
Institute of Automation September 1984 - January 1992
Skills
UML, Eclipse, Servlets, Struts, Apache, Tomcat, Enterprise Architecture, Java, JDBC, MySQL, Mobile Applications, Android, AJAX, Subversion, JSP, JSON, JMS, XML, Weblogic, Web Services, HTML, JUnit, Agile Methodologies, MVC, Ant, Design Patterns, Architecture, Linux, EJB, Oracle, Databases, OOP, C++, Software Development, Java Enterprise Edition, Integration, .NET, JavaScript, SDLC, Hibernate, Websphere, SQL, Unix, Security, JBoss Application Server, Requirements Analysis, Object Oriented Design, Maven
Education
Novosibirsk State University (NSU) 1981 — 1986
B.Sc.
FIS Global July 2007 - January 2015
Marshall & Illsley Bank July 1997 - September 2007
Skills
Business Analysis, Pre-Paid Cards, Payment Card Processing, Requirements Gathering, Debit Cards, Product Management, Payments, Business Requirements, User Acceptance Testing, Internet Banking, Electronic Payments, ACH, Credit Cards, Financial Services, Banking, Process Improvement, Retail Banking, Credit, Program Management, Cross-functional Team...
Education
Rasmussen College-Minnesota
Business Administration and Management, General
CoPatient August 2015 - Present
Alegeus Technologies June 2012 - May 2014
FIS Global 2003 - June 2012
FleetCor 2001 - 2003
Clareon 2000 - 2001
Wright Express 1995 - 2000
The Chase Manhattan Bank 1993 - 1994
GE Capital 1990 - 1993
The Chase Manhattan Bank 1989 - 1990
Port Authority of New York and New Jersey 1985 - 1989
Skills
Employee Benefits, Payment Systems, Operational Excellence, Portfolio Management, Executive Management, Process Improvement, Healthcare, Project Management, Revenue & Profit Growth, Financial Risk, Private Equity, Business Process, Business Development, Mergers, Strategic Planning, Credit, SaaS, Mobile Payments, Debit Cards, SDLC, Strategy, Microsoft Excel, Integration, Business Integration, Salesforce.com, New Business Development
Education
Stevens Institute of Technology 1981 — 1985
Bachelor of Science (B.S.), Systems Planning and Management
Wonderbox Technologies a Skygen Company August 2015 - Present
FIS Global July 2012 - August 2015
Foot Locker April 2007 - July 2012
a major Milwaukee Hospital system 2006 - 2007
TMP Directional Marketing November 2005 - April 2006
Affinity - Professional Services February 2005 - November 2005
Georgia Technology Authority 2000 - February 2005
ABC News 1983 - 1985
Skills
Project Management, Software Documentation, Business Analysis, Business Process, Management, Leadership, SDLC, Telecommunications, Security, Training, SaaS, Operations Management, Outsourcing, Servers, Healthcare, Process Improvement, Visio, Vendor Management, Time Management, Team Leadership, SharePoint, Program Management, Team Building, Information Technology, Healthcare Information..., IT Management
Education
ONC Ofc of national coordinator
Certified healthcare information systems, Workflow and process redesign
HIMSS
Certified healthcare information technology, CPHIMS
Mercer University - Stetson School of Business and Economics 1992 — 1995
MS, Healthcare Policy and Administration
MATC 2011 — 2012
Certificate, Healthcare Information Technology, A
FIS Global May 2011 - Present
IP Solutions February 2010 - May 2011
Adm. Rehabilitacion Vocacional March 1996 - January 2010
Skills
Network Security, Windows Server, Firewalls, Microsoft Exchange, Security, Routers, Troubleshooting, WAN, Software Installation, Antivirus, Information Security, VoIP, IPS, McAfee, Encryption, Frame Relay, VPN, Active Directory, Vulnerability Assessment, Cisco Technologies, Networking, Network Administration
Education
EDP College of Puerto Rico Inc-San Juan 2005 — 2009
Master's degree, MIS
Universidad Central de Bayamón 1997 — 2001
Bachelor, Computer Programming
Sprint April 2015 - Present
Hobby Lobby July 2014 - January 2015
Sitel October 2012 - January 2014
Fis Global October 2013 - November 2013
Skills
Outlook, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, English, Windows, Management, Microsoft Excel, Research, Photoshop, Cash Management, Debt Collector, Visual Basics, Data Entry, Receptionist Coordinator, Finances, Collections, Cash Processor, Computer Skills
Education
University of Phoenix 2014 — 2017
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Ashford University
Bachelor's degree, Human Resource Management
Kaplan University-Cedar Rapids Campus 2009 — 2010
Associate's degree, Information Technology
Columbus High School 2001 — 2003
Diploma, English Language and Literature, General
First Data Corporation September 2014 - Present
Capgemini August 2013 - September 2014
Fiserv 2013 - 2014
FIS Global April 2011 - August 2013
SunTrust Bank June 2000 - March 2011
Skills
Business Requirements, Banking
Education
The College of Saint Rose 1995 — 1999
BA, Communications
FIS Global July 2013 - June 2015
First Data November 2012 - March 2013
Broadridge December 2011 - May 2012
Great West Life August 2011 - December 2011
Charles Schwab December 2010 - March 2011
Worldspan by Travelport June 2008 - December 2010
Level 3 Communications December 2006 - June 2007
Comcast July 2005 - December 2006
NagraStar LLC April 2002 - June 2005
KPMG Consulting 1998 - 2002
Skills
Program Management, PMP, Integration, Project Management, PMO, Vendor Management, Process Improvement, SDLC, Management, Analysis, Software Development, Leadership, Project Planning, Enterprise Architecture, Enterprise Software, Requirements Analysis, Change Management, Agile Methodologies, Software Project..., Project Portfolio..., Business Analysis, IT Strategy, Requirements Gathering, Security, Product Management, Telecommunications, Business Process..., Visio, Outsourcing, Business Intelligence, Microsoft Office, Consulting
Education
Purdue University 1972 — 1979
BS, Computer Science
RMC Project Management Institute 2009 — 2009
PMP, Program Management
Malone Workforce Solutions August 2014 - March 2015
Aflac August 2013 - March 2014
FIS Global January 2012 - October 2012
IBM Global Services August 2009 - March 2011
Jim Moran and Associates June 2008 - October 2008
Education
Northwood University 2003 — 2008
B.A. Business Marketing Management, Marketing
Defense Acquisition University 2009 — 2011
Defense Intelligence, and contracting
Clarkston High School 1999 — 2003
General Studies, General- Marketing
FIS Global June 2015 - Present
Lincoln Law School of San Jose January 1999 - Present
Ernst & Young LLP February 2008 - June 2015
United States Attorney's Office, Northern District of Calififornia November 1992 - January 2008
Criminal Division, U.S. Department of Justice September 1990 - November 1992
Civil Division, U.S. Department of Justice August 1987 - September 1990
Skills
Fraud, Bankruptcy, Internal Investigations, Civil Litigation, Corporate Governance, Employment Law, Due Diligence, Trials, AML, Strategy, Anti Money Laundering, Corporate Law, Litigation, Legal Research
Education
Harvard Business School
Executive Program, Board Leadership and Corporate Governance
Georgetown University Law Center
J.D., Law
University of California, Los Angeles
B.A., Political Science; Public Administration
FIS Global 2013 - Present
FIS Global, Inc 2006 - 2012
FIS Global, Inc 2005 - 2006
Serve You Custom Rx Management 2003 - 2004
eFunds/Deluxe Data Corporation 2001 - 2002
eFunds/Deluxe Data Corporation 1995 - 2001
Modine Manufacturing Company 1992 - 1995
Kraft Foods 1991 - 1992
Baird & Warner 1985 - 1991
TenMan Systems, Inc. 1983 - 1985
Skills
Product Management, SDLC, Payments, Software Documentation, Testing, Debit Cards, Program Management, ERP, Management, DB2, Project Management, COBOL, Electronic Payments, PMO, Leadership, Analysis, Databases, Business Analysis, Business Requirements, Software Project..., Requirements Gathering, Requirements Analysis, Vendor Management, Banking
Education
Clarion University of Pennsylvania 1978 — 1982
BSBA, Accounting
Massage Envy June 2013 - Present
FIS Global June 2011 - March 2012
WellPoint January 2005 - December 2010
WellPoint January 2000 - December 2004
Skills
SharePoint, Business Objects, Access, Microsoft Excel, Microsoft Word, Data Entry
Education
The Institute of Beauty and Wellness 2012 — 2013
Licensed Massage Therapist
University of Phoenix 2001 — 2003
Information Technology
FIS Global May 2008 - Present
RSM McGladrey June 2007 - May 2008
Accume Partners March 2002 - June 2007
Robert Half International June 1997 - March 2002
Skills
Compliance, SOX, Risk Management, Internal Audit, Risk, Compliance Management, AML, Enterprise Risk..., Risk Assessment, Risk Mitigation, Banking, Compliance Audits, Auditing, Operational Risk..., Bank Secrecy Act, New Business Development, Financial Risk, Sarbanes-Oxley Act
Education
Marist College 1993 — 1997
BS, Business: Marketing
Dimension Data September 2013 - Present
AT-NET Services, Inc. June 2013 - September 2013
Fidelity National Information Services June 2012 - June 2013
Aegis Rapidtext July 2011 - June 2013
FIS Global September 2011 - March 2012
PAETEC Communications August 2008 - July 2010
1stAmericard, Inc April 2008 - August 2008
Global Linking Solutions January 2007 - August 2008
Skills
Windows Server, Troubleshooting, Active Directory, Network Administration, Windows 7, Wireless, VPN, Routers, Cisco Technologies, Virtualization, Microsoft Office 2003, Networking, Telecommunications, Network Security, VMware, Information Technology, Computer Hardware, System Deployment, Testing, IT Management, DHCP, Software Installation, Hardware, Windows, Firewalls, Network Design, LAN-WAN, VoIP, Data Center, Servers, Unix, Technical Support, Help Desk Support, TCP/IP, CCNA, Operating Systems, Cisco IOS
Education
Central Piedmont Community College 2002 — 2006
AAS in Network Administration and Support, Information Technology
FIS Global September 2010 - Present
YMCA 1999 - Present
M&I Support Services Co. March 1993 - November 2009
Greenville National Bank January 1989 - March 1993
Greenville National Bank 1989 - 1993
Bank South January 1988 - January 1989
Georgia Federal Bank January 1986 - January 1988
RepublicBank Eldridge January 1984 - January 1986
RepublicBank Spring Branch January 1981 - January 1984
Skills
Mergers, Auditing, Financial Statement..., Acquisitions, Concept Development, Banking, Financial Reporting, Recruiting, Mergers & Acquisitions, Management, Analysis, Strategic Planning, Leadership, Credit, Program Management, Human Resources, Training
Education
Meredith College 1976 — 1980
Bachelor of Arts (B.A.), Psychology
American Institute of Banking
TD (through ProCom) October 2014 - Present
FIS Global November 2011 - July 2014
Wachovia - WellsFargo January 2010 - November 2011
Intercede Services 2007 - 2009
Fidelity Information Services April 2003 - August 2006
Fidelity National Information Services April 2003 - August 2006
Sanchez Data Systems 2003 - 2006
Fiserv November 2000 - September 2002
NEC Business Network Solutions February 2000 - October 2000
NationsBank 1996 - 2000
Education
Kaplan University 2014 — 2015
Medical Billing and Coding Certification Program, Medical Insurance Coding Specialist/Coder, A
Pennsylvania State University 1994 — 1996
Associates, Business Administration
Penn State University
Associates, Business Administration
FIS Global 2014 - Present
Red Hawk Consulting Group 2013 - 2014
Caterpillar Global Mining (Bucyrus International) 2010 - 2013
Manpower 2008 - 2010
Marsh 2007 - 2007
AT&T 1986 - 2007
Skills
Time Management, Customer Service, Talent Acquisition, Teamwork, Income Statement, Leadership, Team Building, Strategy, Management, Product Management, Change Management, Marketing Strategy, Business Development, Sales Management, Marketing, Program Management, Cross-functional Team..., Team Leadership, B2B, Strategic Partnerships, Sales Operations, Selling, Solution Selling, CRM, Competitive Analysis, Direct Sales, Product Development, Contract Negotiation, Managing Distribution..., Dealers, Machinery, Marketing Communications, Direct Marketing, Digital Marketing, Product Marketing, Business Strategy, Forecasting, Training, Integrated Marketing, Sales, Coaching, E-commerce, Business Intelligence, Customer Satisfaction, P&L Management, Consulting, Mergers & Acquisitions, Analysis, Account Management, New Business Development
Education
Northwestern University - Kellogg School of Management 1997 — 1997
Executive Development Program
AT&T Bell Telephone Laboratories 1989 — 1990
Communications Training Program
Miami University 1984 — 1986
MBA, Marketing
Miami University 1980 — 1984
BS, Chemistry
Alegeus Technologies April 2012 - Present
Bluesnap December 2014 - April 2015
US Tax Lien Association 2013 - 2013
FIS Global July 2000 - April 2012
Iron Mountain 2011 - 2012
Iron Mountain July 2011 - November 2011
Skills
Windows Server, Windows, Telecommunications, Lotus Notes, MySQL, IP Networking, Strong written and..., Computer hardware and..., Network and Program..., Fed Wire Transmissions, Administrative, Dreamweaver, Windows Server 2003, Web/SOAP troubleshooting, SQL Server 2012, Salesforce and ZenDesk...
Education
Free Code Camp 2015 — 2019
Full Stack Web Development, Computer Software Engineering
University of Phoenix 2008 — 2012
Associate of Arts, Information Technology 2010
Framingham State College 1994 — 1996
Direct Supply Inc October 2014 - Present
Infosys BPO Ltd June 2013 - October 2014
FIS Global March 2011 - January 2012
FIS Global 2011 - 2012
Comcast Cable June 2005 - March 2008
Wilson Farms September 2003 - February 2005
Grammercy Park Physicians February 1999 - August 2002
Skills
Telecommunications, Critical Thinking, Clerical Skills, Call Center
Education
Buffalo State College
Criminal Justice
GrubHub Inc. December 2013 - Present
N.O.R.C at UIC May 2013 - December 2013
FIS Global November 2010 - May 2011
McDonald's August 2005 - November 2007
Skills
Customer Satisfaction, Salesforce.com, Call Centers, Customer Retention, Microsoft Excel, Customer Service, Microsoft Office, Management, Team Leadership, Sales, Training, Customer Experience, CRM
Education
Brown Mackie College-Merrillville 2007 — 2008
Associate's Degree, Medical/Clinical Assistant, 3.2
New York Life Insurance Company November 2014 - Present
FIS Global July 2011 - November 2014
Premier Payment Systems June 2010 - July 2011
Pi Lambda Phi Fraternity 2008 - 2009
Skills
Financial Risk, Credit Cards, Financial Analysis, Fraud, Finance, Microsoft Excel, Risk Management, Credit, Business Development, Portfolio Management, Valuation, Banking, Team Leadership, Microsoft Office, Leadership, Budgets, Electronic Payments, Fraud Detection, Credit Card Fraud
Education
University of Tampa 2013 — 2015
Master of Business Administration (MBA)
Florida State University - College of Business 2006 — 2010
Bachelor of Science (BS), Finance
FIS Global September 2011 - Present
FIS - Fidelity Information Services September 2011 - Present
Bank of America November 1988 - February 2011
Bank of America November 1988 - February 2011
Bank of America January 2003 - January 2011
Bank of America November 1988 - December 2010
Bank of America January 1997 - January 2003
Bank of America January 1995 - January 1997
Bank of America January 1992 - January 1995
C&S Bank/NationsBank Consolidation January 1991 - January 1992
Skills
Process Improvement, Six Sigma, Operations Management, Team Leadership, Budgets, Program Management, Time Management, Training, Leadership, Project Management, Strategic Planning, Banking, Vendor Management, Microsoft Office, Change Management, Coaching, Management, Team Building, Customer Service
Education
Baruch College, City University of New York (CUNY)
CUNY - Baruch College
Queens Borough CC
Associates Degree, Liberal Arts
FIS Global September 2015 - Present
Ergo Real Estate Company June 2015 - Present
TBD April 2014 - Present
Bayview Asset Management, LLC January 2014 - April 2014
Ocwen Loan Servicing LLC (as purchaser of GMAC Mortgage LLC on 2/15/13) October 2012 - September 2013
GMAC ResCap August 2011 - October 2012
Magella Real Estate March 2011 - July 2011
PA-REO INC September 2010 - February 2011
PA REO Inc April 2010 - September 2010
UTIL INC April 2010 - September 2010
Skills
Foreclosures, FHA, Mortgage Lending, Real Estate, Management, Loss Mitigation, Loans, Mortgage Banking, Mortgage Servicing, REO, Portfolio Management, LPS, Asset Management, Real Estate Transactions, HUD, Sales, First Time Home Buyers, Investment Properties, Residential Homes, Property Management, Short Sales, Real Estate Development, MS Project, Visio, Commercial Real Estate, Investors, Business Objects, Loan Servicing, Databases, Default, Leases, Property, Listings, Clarity, Disposition, Business Excellence, Operational Excellence, Project Coordination, Project Management, Operations Management, Business Analysis, Legal Compliance, Compliance Analysis
Education
Capella University 2012 — 2015
Master of Business Administration (M.B.A.), Project Management
King's College 2000 — 2004
Bachelor's, English
Tunkhannock Area High School 1996 — 2000
HS Diploma, Honors/Advanced Placement
TransUnion April 2015 - Present
FIS Global August 2014 - February 2015
IBM/Lenovo September 2010 - August 2014
Skills
Customer Service, Microsoft Office, Troubleshooting, Microsoft Excel, Call Centers, Leadership, Windows, Outlook, Microsoft Word, Active Directory, Windows 7, Software Installation, Network Administration, SDLC
Education
Georgia State University
Eaton August 2015 - Present
Eaton Corporation May 2013 - August 2015
FIS Global February 2010 - April 2013
FIS Global November 2007 - February 2010
Consumers Credit Union August 2006 - July 2007
Kellogg Community Federal Credit Union May 2005 - August 2006
Skills
Demand Generation, Product Management, Lead Generation, Product Marketing, CRM, Marketing Automation, Go-to-market Strategy, Project Management, E-commerce, Vendor Management, B2B Marketing, Analytics, Business Analysis, Sales Enablement, Marketing, Marketing Strategy, Marketing Communications, Social Media Marketing, Digital Marketing, Marketing Management, Email Marketing, Direct Marketing, Marketing Research, Communication, Promotions, Advertising, Graphic Design, Event Management, Event Planning, Adobe Creative Suite, Visual Communication, Information Graphics, Presentation Design, PowerPoint development, Webinar Development, Sales & Marketing..., Inbound Lead Generation, Marketing for Small..., Social Marketing..., Direct Mail, Copywriting, Business Development, Integrated Marketing, Press Releases, Segmentation, Online Marketing, Competitive Analysis, Loyalty Programs, B2B, Market Research
Education
Baker College Center for Graduate Studies 2015 — 2017
Master of Business Administration (M.B.A.), Marketing
Western Michigan University - Haworth College of Business 2002 — 2006
Bachelor of Business Administration (BBA), Marketing
Bankers Edge June 2014 - Present
FIS Global December 2011 - June 2014
Tetra Tech October 2010 - December 2011
G. Fuller Corp March 2007 - December 2010
Haute International 2009 - 2010
South Metro Denver Chamber of Commerce 2009 - 2010
Panache July 2008 - July 2009
Skills
Team Building, Program Management, Project Planning, Strategic Planning, Business Development, Contract Negotiation, Management, Banking, Leadership, New Business Development, Proposal Writing, CRM, Integration, Project Management, Marketing, Executive Management, Entrepreneurship, Networking, Strategy, Enterprise Software, Start-ups, Vendor Management, Strategic Partnerships, Sales, Training, Account Management, Business Planning, Business Strategy, Risk Management, Consulting, Sales Process, Lead Generation, SaaS, Financial Services
Education
Six Sigma 2015 — 2015
Green belt, Lean Management
Metropolitan State College of Denver 1988 — 1993
English/Business Communication
Georgia March 2015 - Present
CAN Capital September 2012 - January 2015
FIS Global October 2011 - August 2012
Skills
Customer Retention, Customer Service, Credit Cards, Team Leadership, Management, Process Improvement, Account Management, Banking, Sales, Call Centers, Team Management, Customer Satisfaction, CRM, Training, Customer Experience, Time Management, Financial Services, Business Development, Sales Management, Marketing, Credit, New Business Development, Strategic Planning
Education
Georgia Perimeter College 2012 — 2015
Associate of Science (A.S.), Medical Radiologic Technology/Science - Radiation Therapist
FIS Global May 2013 - Present
TD BANK May 2009 - May 2013
Philadelphia Truck Lines Inc. April 2008 - January 2009
Skills
Customer Satisfaction, Analysis, Sales, Customer Service, Finance, Data Entry, Microsoft Excel, Outlook, Microsoft Office, SQL, Leadership, Banking, Financial Analysis, Access, Time Management, Databases, Nationwide Mortgage..., TD Bank Certified..., State of New Jersey..., Proficient in Russian
Education
Rider University 2006 — 2010
Bachelor of Science, Business and Health Administration
EnviroUSA April 2015 - Present
Zindigo, Inc. 2015 - Present
AT&T August 2014 - March 2015
FIS Global June 2008 - April 2014
Movie Gallery August 2000 - April 2008
Skills
Call Center, Customer Service, Customer Satisfaction, Team Building, Team Leadership, Performance Management, Recruiting, Outlook, Coaching, Training, Operations Management, Sales, Process Improvement, Sales Management, Account Management, Troubleshooting, Management, Change Management, Call Centers, Business Analysis, Strategic Planning, Program Management, Quality Assurance, Project Planning, Vendor Management, Customer Experience, Analysis, Leadership, Project Management, Customer Retention, Software Documentation, Team Management, Telecommunications, Business Process..., Cross-functional Team..., Outsourcing, Employee Training, Forecasting, Technical Support, CRM, Visio, Avaya, Workforce Management, Networking, Access, SharePoint, Salesforce.com, SDLC, Sales Operations, Human Resources
Education
Arkansas State University-Beebe 2000 — 2002
Business Administration and Management, General
Augusta High School 1994 — 1999
College/University Preparatory and Advanced High School/Secondary Diploma Program
Northern Trust Corporation July 2015 - Present
Northern Trust Corporation April 2014 - November 2014
Northern Trust October 2013 - February 2014
Fidelity National Information Services December 2011 - April 2013
JPMorgan Chase June 2011 - October 2011
Urban Partnership Bank December 2010 - April 2011
FIS Global April 2010 - October 2010
JP Morgan Chase August 2009 - October 2009
JP Morgan Chase October 2008 - March 2009
Bank of America 2000 - 2008
Skills
Banking, Business Analysis, Process Improvement, Visio, SDLC, Financial Analysis, Essbase, Access, Project Management, Analysis, Software Documentation, Microsoft Office, Sarbanes-Oxley Act, Integration, Financial Reporting, Finance, Business Process, MS Project, SharePoint, Testing, Project Planning, Project Portfolio..., Databases, Microsoft Project, Business Requirements, User Acceptance Testing, Financial Services
Education
DePaul University
Bachelor of Arts, IS Audit, Control and Security
John M. Harlan
Bachelor of Arts (BA), Information Systems Audit, Control & Security
Reaching Milestones December 2014 - Present
Americrown Service Corporation October 2012 - November 2014
FIS Global February 2012 - June 2012
Community Hospice of Northeast Florida September 2011 - January 2012
Global FIS June 2011 - August 2011
Visit Jacksonville September 2005 - June 2010
Firehouse Subs October 2003 - September 2005
Small CPA Firms June 2001 - October 2003
Collins & Company, CPA’s/Wayman Thomas, Jr., CPA June 1997 - June 2001
Skills
Financial Analysis, Process Improvement, Budgeting, Financial Reporting, Excel, Pivot Tables, Vlookup, Payroll, PowerPoint, Oracle Applications, Human Resources, Non-profits, Accounts Payable, Microsoft Dynamics, Budgets, Sales, Microsoft Excel, Accounting, Accounts Receivable, Nonprofits
Education
Saint Leo University
BA, Business Administration; Accounting
FIS Global December 2007 - Present
FIS Global 2007 - Present
CheckFree Corporation (FISERV) March 2006 - November 2007
FBOP Corporation February 2002 - March 2006
Skills
SDLC, CRM, Project Management, SaaS, Business Analysis, International Relations, Training, Account Management, Vendor Management, Leadership, Process Improvement, Business Development, Management, Team Leadership, Solution Selling, Banking, Program Management, Change Management, Call Centers, Salesforce.com, Team Building, Strategic Planning, Customer Service, Coaching, Microsoft Office
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Master's Degree, MBA, Concentration in Project Management, A
University of Northern Iowa
Bachelor's degree
BioTelemetry, Inc. November 2014 - Present
Robert Half Technology May 2014 - October 2014
FIS Global April 2013 - December 2013
Beneficial Bank October 2000 - April 2013
Strasburg Railroad May 2007 - December 2011
Consolidated Rail Corporation (Conrail) May 1996 - February 2000
Consolidated Rail Corporation (Conrail) May 1994 - May 1996
Consolidated Rail Corporation (Conrail) February 1990 - May 1994
Skills
Vendor Management, XP, Project Management, Disaster Recovery, Software Development, Windows, Process Improvement, Change Management, CISSP, Business Analysis, Information Security, Microsoft Office, Information Security..., SQL, SharePoint, Access, Troubleshooting, Customer Service, HTML, Data Analysis, Team Building, Databases, Software Documentation, Operating Systems, Requirements Analysis, Active Directory, Windows Server, Security, IT Management, Windows 7, Banking, System Administration, Information Technology, Visio, SDLC, Windows XP, IT Operations, Servers, Networking
Education
Philadelphia University
Master of Science (M.S.), Instructional Technology
Millersville University of Pennsylvania 1978 — 1982
Bachelor of Science (B.S.), Computer Science
FIS Global March 2012 - Present
Ceridian May 2005 - February 2012
Ceridian December 1999 - June 2006
Skills
Project Management, Quality Assurance, Compliance, Technical Production..., Instructional Design..., New Product Development, Business Requirements, System Analysis and..., System Implementation, Contract Management, Marketing and..., Operations, Client and Customer...
Education
Hillborough Community College
Liberal Arts and Sciences/Liberal Studies
Miami Dade College
Registered Nursing/Registered Nurse
University of South Florida
Computer Science
RBS Citizens Bank March 2015 - Present
FIS Global April 2012 - February 2015
PepsiCo March 1998 - April 2012
PepsiCo January 2008 - December 2009
PepsiCo June 1997 - January 2008
Skills
•Schedulers – ESP,..., •Database/Access..., •Walker Tools – TGS,..., •Productivity Tools -..., •Operating Systems -..., •Utilities - FILE-AID,..., •Hardware - IBM 309X,..., •Languages - VS COBOL...
Education
The University of Texas at Arlington 1978 — 1982
Bachelor of Business Administration (B.B.A.), Computer Systems Analysis, 2.8
JPMorgan Chase & Co. February 2015 - Present
JPMorgan Chase February 2014 - Present
JPMorgan Chase June 2011 - Present
Achieva Credit Union August 2007 - August 2010
FIS Global January 2006 - December 2006
FIS Global October 2002 - December 2005
FIS Global June 1999 - September 2002
FIS Global September 1997 - May 1999
JPMorgan Chase July 1994 - July 1997
Carteret Savings Bank January 1987 - July 1994
Skills
Fiscal Management, Strategic Thinking, Project Management, Public Speaking &..., Servant Leadership, Building High..., Turn Around Management, Product Management, Product Marketing, New Product..., Change Management, Process Improvement, Operations Management, Microsoft Office, Market Research, Marketing Communications, Consumer Compliance, Account Management, Key Account Management, Performance Metrics, Training Delivery, Fiscal Policy, Risk Management, Banking, Mortgage Banking, Business Strategy, Credit Cards, Vendor Management, Call Centers, Strategy, Management, Financial Services, Credit, Payments, Leadership, Mortgage Lending, Loans, Portfolio Management, Mortgage Servicing, Finance, Loan Origination, Sales, Commercial Lending, Consumer Lending, Executive Management, Loss Mitigation, Due Diligence, Loan Servicing, Operational Risk..., Relationship Management
Education
St. Petersburg College 2010 — 2013
Associate of Science (A.S.), Business Administration, Management/Leadership
FIS Global July 2015 - Present
VeriFone August 2014 - July 2015
First Data Commercial Services March 2008 - August 2014
First Data Commercial Services March 2008 - August 2014
First Data Commercial Services March 2007 - March 2008
First Data Commercial Services August 2005 - March 2007
TASQ Technology March 2000 - August 2005
Enterprise Rent-A-Car June 1999 - March 2000
MillerCoors 1998 - 1999
Skills
Vendor Management, Product Management, Process Improvement, Payments, CRM, Payment Systems, Strategy, Credit Cards, Merchant Services, Management, Electronic Payments, Acquiring, E-commerce, Relationship Management, SDLC, Product Marketing, Strategic Partnerships, Mobile Commerce, EMV, Payment Industry, Financial Services, Payment Card Processing, Leadership, Product Development, Six Sigma, Mobile Payments, Debit Cards, Business Process, E-payments, Payment Gateways, Transaction Processing, Cards, Trend Modeling, Product Sell-Through..., Sourcing/Procurement, Business Development, Project Management, Cross-functional Team...
Education
California State University-Sacramento
Bachelor of Arts Degree in Communications/Public Relations
IBM February 2012 - Present
IBM April 2011 - March 2012
FIS Global April 2010 - April 2011
Trillium Software January 2003 - December 2009
Group 1 Software March 2001 - February 2002
Group 1 Software January 1997 - March 2001
Group 1 Software June 1993 - January 1997
Chapman Data Services 1989 - 1993
Experian/Executive Services 1986 - 1989
Skills
Business Intelligence, Solution Selling, Selling, Enterprise Architecture, SaaS, Professional Services, Multi-channel Marketing, Data Warehousing, CRM, Enterprise Software, Pre-sales, SDLC, ERP, Manufacturing, Leadership, Business Alliances, Lead Generation, Sales Operations, Marketing, Sales Management, Account Management, Direct Sales, Analytics, Sales, Integration, Information Management, Product Marketing, Data Governance, Cloud Computing, Retail, Business Development, Business Analysis, Customer Satisfaction, Strategy, Data Quality, Consulting, Time Management, Salesforce.com, Direct Marketing, Sales Process, Testing, New Business Development, Channel Partners, Master Data Management, Management, Strategic Partnerships, Database Marketing, Software Industry, Solution Architecture, Product Management
Education
Collin College 2010 — 2012
AAS, Computer Science
Collin College 2010 — 2010
CERT, Project Management
Bryan Institue
Computer Science
Mesquite High School
Richland Community College
Computer Science
FIS Global 1999 - Present
Alltel 1995 - 2000
Skills
Business Analysis, User Acceptance Testing, Quality Assurance, System Administration, CRM, Requirements Gathering, Analysis, Test Cases, SDLC, Testing, Process Improvement, Team Building, Change Management
Education
Keller Graduate School of Management of DeVry University 1999 — 2003
Masters, Information Systems Management
Indiana University Bloomington 1991 — 1995
Bachelor of Science, Kinesiology
FIS Global July 2010 - Present
Secondary research January 2009 - Present
Kenyon College April 2009 - July 2010
WD Partners July 2003 - October 2008
Fitch October 1986 - September 2002
Richardson/Smith Fitch Inc 1983 - 2002
Skills
Research, Online Research, Library Science, Library, Digital Libraries, Taxonomy, EOS, Library Databases, Competitive Intelligence, Competitive Analysis, Market Research, Management
Education
Ohio Dominican University 1988 — 1993
Bachelor, Library and Information Science
Euclid High
Diebold September 2014 - Present
Patina Solutions July 2014 - September 2014
Lawson Products July 2007 - February 2014
Lawson Products, Inc. March 2005 - July 2007
FIS Global August 2000 - March 2005
Hunter Business Group August 1995 - August 2000
Skills
Strategy, Integrated Marketing, Marketing, Management, B2B, Sales, Multi-channel Marketing, CRM, Program Management, Account Management, Marketing Strategy, Segmentation, Customer Retention, Sales Operations, Lead Generation, Cross-functional Team..., Direct Marketing, Business Process, Leadership, Team Leadership, Strategic Communications, Sales Process, E-commerce, Strategic Planning, P&L Management, Pricing, Product Marketing, Analytics, Team Building, Digital Marketing, Forecasting, Salesforce.com, Sales Management, B2B Marketing, Budgets, New Business Development, Email Marketing, Marketing Communications, Demand Generation, Partnership Marketing, Trade Marketing, Brand Development, Marketing Operations, Social Media, Competitive Analysis, Marketing Management, Thought Leadership, Brand Management, Product Launch, Content Strategy
Education
Carthage College
BA
Macy's June 2014 - Present
FIS Global August 2013 - June 2014
Fiserv May 1999 - July 2013
CheckFree / Fiserv 1999 - 2008
CheckFree 1999 - 2008
CheckFree 1999 - 2008
Interstate Telecommunications January 1997 - May 1999
Skills
Strategy, Project Management, Leadership, Team Building, Telecommunications, Employee Training, Process Improvement, Enterprise Software, PMP, SDLC, Program Management, Business Analysis, Vendor Management, Business Process, Software Documentation, Six Sigma, Integration, Visio, Business Process..., IT Strategy, Requirements Analysis, Requirements Gathering, ITIL, Project Portfolio..., PMO
Education
Georgia State University 1987 — 1989
Master of Science
Brenau University 1980 — 1984
Bachelor of Science
TD Bank October 2012 - Present
FIS Global March 2011 - October 2012
Independent Consultant June 2009 - March 2011
SOVEREIGN BANK May 2004 - May 2009
INDEPENDENT CONSULTANT 2002 - 2004
STATE STREET CORPORATION 2001 - 2002
FLEETBOSTON / BANKBOSTON 1999 - 2001
INVESTORS BANK & TRUST COMPANY 1996 - 1999
ROCKLAND TRUST COMPANY 1993 - 1996
FLEET SERVICES CORP / BANK OF NEW ENGLAND 1987 - 1993
Skills
Banking, Risk Management, Vendor Management, SDLC, Financial Services, Business Analysis, Process Improvement, Program Management, Project Management, Requirements Analysis, Portfolio Management, Mergers, Software Project..., Cash Management, Visio, Integration, Financial Analysis, IT Strategy, Business Process..., Financial Risk, Change Management, Budgets, Disaster Recovery, PMO, Management, Strategy, Mergers & Acquisitions, Project Portfolio..., Finance, Executive Management, Project Planning, Business Requirements, Consulting, Analysis, Testing, Systems Analysis, Business Intelligence, Loans
Education
Babson College 1982 — 1986
MBA
Boston College 1974 — 1977
BS
Business Avionics January 2012 - Present
POP Yachts International October 2013 - December 2014
Corserv Solutions, Inc. February 2013 - August 2013
FIS Global November 2006 - January 2012
Eagle Home Mortgage September 2002 - November 2006
Farmers Insurance March 1990 - September 2002
West One Bank June 1988 - March 1990
First Interstate Bank January 1976 - June 1988
Skills
Banking, Personnel Development, Competitive Analysis, Loans, Payments, Credit, Mortgage, Credit Cards, Refinance, Risk Management, Retail Banking, Cards, Compliance, FHA, Mortgage Lending, Deposits, Insurance, Management, Business Development, Strategic Planning, Analysis, Leadership, Forecasting, Marketing, Sales, Executive Management, Relationship Management, Budgets, Finance, Debit Cards, Financial Services
Education
George Fox University 2006 — 2008
MBA, Finance and Leadership
Pacific University
BA, Political Science
FIS Global June 2013 - Present
Independant Consultant August 2008 - Present
Walker Methodist April 2012 - 2012
Minnesota Gastroenterology 2010 - 2012
Superior Edge February 2009 - October 2009
IBM Global Services - Allianz Life Account September 2007 - August 2008
Allianz 1998 - September 2007
Skills
Software Documentation, Process Improvement, Disaster Recovery, Business Analysis, ITIL, Visio, Requirements Analysis, Citrix, SDLC, Change Management, Active Directory, BMC Remedy, IT Strategy, IT Service Management, Requirements Gathering, Project Management, Microsoft SQL Server, Team Leadership, Enterprise Architecture, Servers, IT Management, Virtualization, SharePoint, VMware, Information Technology, Data Center, Firewalls
Education
Dakota County Technical College 2012 — 2012
CCNA
FIS Global September 2003 - Present
Stratagem, Inc October 2001 - October 2003
Customers Forever, LLC February 2000 - August 2001
Metavante Corporation September 1998 - February 2000
Banc One 1992 - 1998
First of America Bank January 1988 - August 1991
Skills
SDLC, Software Project..., Vendor Management, Project Management, Integration, Banking, Business Analysis, Team Leadership, Visio, Requirements Gathering, Requirements Analysis, IT Management, IT Strategy, Customer Service, Program Management, Leadership, Business Requirements
Education
Marquette University
M.B.A.
Western Illinois University
Bachelor of Science (B.S.)
FIS Global May 2015 - Present
John Hancock Investments 2003 - 2015
John Hancock Funds, LLC 1999 - 2003
Skills
Financial Services, Direct Marketing, Marketing Communications, Email Marketing, Advertising, Management, Marketing, Integrated Marketing, Direct Mail, Marketing Strategy, Social Media, Vendor Management, Project Management, Social Media Marketing, Mutual Funds, Strategy
Education
State University of New York College at Oswego
FIS June 2012 - Present
IDR Consulting February 2011 - February 2012
FIS Global January 2010 - February 2011
Tractor Supply Company April 2007 - November 2009
Shop At Home February 2004 - June 2007
Digital Reasoning Systems, LLC August 2006 - April 2007
2004Evolved Digital Solutions February 2001 - January 2002
Tailor Made Solutions February 2000 - February 2001
Metro Information Services September 1997 - February 2000
Rohm Electronics July 1996 - September 1997
Skills
SDLC, Integration, MS Project, Software Development, Enterprise Architecture, Databases, Scrum, Quality Assurance, Project Management, Oracle, SQL, Unix, Leadership, Product Management, Analysis
Education
Cumberland College 1985 — 1988
Cumberland College 1985 — 1988
Bachelor of Science Degree, Data Processing and Computer Programming
FIS Global June 2013 - Present
MTM October 1998 - Present
MTM Technologies 1998 - June 2013
Micros-To-Mainframes October 1998 - May 2013
Webster Bank October 1998 - April 2013
Bank Boston 1993 - 1998
Society for Savings 1979 - 1993
Skills
Active Directory, Servers, VMware, Operating Systems, Technical Support, Networking, Hardware, Disaster Recovery, Virtualization, Windows Server, Management
Education
Connecticut College 1977 — 1979
Technical degree, Computer
Apple, Inc November 2014 - Present
FIS Global July 2010 - November 2014
Intuit 2007 - 2010
Digital Insight 2000 - 2007
Reporting Analyst 1998 - 2000
Skills
Software Development, Business Analysis, SDLC, Software Project..., Unix, SharePoint, Agile Methodologies, ITIL, Scrum, Vendor Management, Process Improvement, XML, Oracle, Cloud Computing, Project Management, Visio, CRM, Product Management, Cross-functional Team..., Requirements Analysis, Management, Software Documentation, IT Strategy, SQL
Education
California State University-Chico 1992 — 1995
FIS Global October 2004 - Present
Skills
Microsoft Office, Desktop Administration, Website management, Java, DOS scripting, Instructional Design, FTP software, HTML, Organization Skills
Education
Georgia Southern University 2010 — 2011
M.Ed., Instructional Technology, 4.0
Howard University 2000 — 2002
M.C.S., Systems and Computer Science
Tuskegee University 1996 — 2000
Bachelor of Science (BSc), Computer Science
FIS Global 1997 - Present
Education
Rice University 1981 — 1986
FIS Global March 2004 - Present
Capital Consultancy Services/ Sanchez Capital Services August 2000 - March 2004
TracMail India Pvt Ltd November 1999 - August 2000
CMC ltd August 1998 - October 1999
Skills
Core Banking, Requirements Analysis, Business Analysis, Unix, Integration, SQL, Software Development, Data Warehousing, IT Strategy, Unix Shell Scripting, Databases, Disaster Recovery, AIX
Education
National Institute of Technology, Raipur 1993 — 1997
Bachelor of Engineering (B.E.)
Kendriya Vidyalaya 1980 — 1992
FIS Global December 2013 - Present
West Bend Mutual Insurance November 2007 - October 2013
Michael Best and Friedrich March 2006 - November 2007
Manpower 1998 - 2006
Aurora Health Care June 1990 - June 1998
Skills
Business Intelligence, Data Warehousing, Business Objects, Data Modeling, ETL, SharePoint, Microsoft SQL Server, SSIS, Informatica, Business Analysis, SQL, Data Integration, OLAP, Visio, MDX, SDLC, SSRS, Access, Crystal Reports, Software Documentation, Data Warehouse...
Education
Lakeland College 1990 — 1995
BA, Major in Busines; Minor in Marketing
FIS Global October 2013 - Present
John Hancock January 2009 - November 2011
John Hancock Financial Services April 1993 - January 2009
First Data Investor Services Group (Formerly TSSG) 1987 - 1993
Education
Bryant University 1983 — 1987
Business Administration and Management, General
FIS Global May 2014 - Present
FIS Global January 2013 - May 2014
FIS Global March 2011 - January 2013
Wilmington Trust August 2008 - March 2011
National Penn Bank October 2005 - August 2008
National Penn Bank July 2003 - October 2005
USDA-NRCS November 2001 - February 2003
The Vanguard Group July 1998 - April 2001
Skills
AML, Process Improvement, Business Analysis
Education
Cabrini College 2001 — 2005
BA, Organizational Management
Provident Bank December 2014 - Present
FIS Global September 2014 - November 2014
McGladrey November 2011 - April 2014
Freedom Credit Union 2003 - 2011
Freedom Credit Union May 2003 - October 2006
Prudential Financial June 2001 - May 2003
Prudential Financial January 1997 - January 2001
Panasonic August 1988 - April 2000
PANASONIC SERVICES COMPANY January 1988 - January 2000
Manufacturers Hanover Trust January 1986 - January 1988
Skills
Banking, Credit, Loans, Risk Management, Credit Unions, Financial Analysis, OFAC, AML, Financial Risk, Credit Analysis, Consumer Lending, Mortgage Lending, Retail Banking, Financial Services, Commercial Lending, Internal Audit, Anti Money Laundering, Finance, Management
Education
La Salle University 2007 — 2008
Certificate, Fraud and Forensic Accounting
La Salle University 2004 — 2006
MBA, Finance and Management
Rutgers, The State University of New Jersey-Newark 1983 — 1986
BA, Accounting
FIS Global November 2011 - Present
Ceridian April 2011 - November 2011
Habitat Restoration Resources, Inc. March 2009 - May 2011
The Leadership Promise January 2009 - December 2010
FIMC March 2001 - March 2009
CenturyTel 1998 - March 2001
Jackson College of Ministries 1992 - 1997
Skills
Attention To Detail, PMP, Project Planning, Project Implementation, Project Coordination, Project Execution, Project Delivery, Organizing, Microsoft Office, MS Project, Project Management, Training, Strategic Planning, CRM, Cross-functional Team..., Team Leadership, Process Improvement, Change Management, Vendor Management, Business Analysis, SharePoint, Outsourcing, Business Process..., Product Development, Visio, Business Process, Integration, IT Management, Business Intelligence, Software Project...
Education
University of Florida, Leadership Development Institute 2007 — 2007
Project Management Certification Program
Louisiana State University-Alexandria 1992 — 1993
University of Louisiana at Monroe
Milwaukee Map Service, Inc. January 2014 - Present
Plastocon Inc. January 2011 - Present
FIS Global April 2012 - November 2013
One World Language Solutions November 2011 - June 2012
Milwaukee Map Service, Inc. March 1996 - January 2012
Pius XI High School August 1991 - January 1996
Berlitz June 1989 - August 1991
Skills
Landscaping, Spanish tutoring, English tutoring, Language Teaching, French, Spanish, Tutoring, Linguistics, Management, Classroom, Teaching, English, Latin America, Literature, Intercultural..., Customer Service, Foreign Languages, Volunteer Management
Education
University of Wisconsin-Whitewater 1990 — 1992
Secondary Education Teaching License
Marquette University 1985 — 1989
Bachelor of Arts, cum laude, French, Spanish, Philosophy
Querétaro Language School
Certificate of Completion, Spanish Language, Superior
Fidelity National Information Services November 1999 - Present
Fidelity Information Services Inc 1999 - Present
FIS Global 1999 - Present
Webtone Technologies November 1999 - November 2005
TranSettlements 1996 - 1998
Skills
SDLC, SOA, Application Development, Enterprise Architecture, Agile, Agile Methodologies, Software Project..., Business Intelligence, IT Strategy, Integration, Software Development, Solution Architecture, Requirements Analysis
Education
Cameron University 1986 — 1989
Computer Science, Math
FIS Global November 2011 - Present
Jet December 2008 - October 2011
Card Dynamix April 2001 - October 2008
Skills
Microsoft Office, Manufacturing, Lean Manufacturing, Strategic Planning, Engineering, Product Development, Project Management, Process Improvement, Program Management
Education
DeVry University-Illinois 1995 — 1997
Associate of Science (A.S.), Industrial Electronics Technology/Technician
College of DuPage 1987 — 1992
Associate of Arts (A.A.), Liberal Arts
Point and Pay (North American Bancard) August 2011 - Present
FIS Global March 2008 - August 2011
Motivano March 2003 - March 2008
Gas Natural January 1999 - March 2001
Drypers Andina January 1998 - March 1999
Banco Uconal January 1995 - January 1998
Alianza Fiduciaria - Trust Company Delima Group January 1995 - January 1998
Skills
Vendor Management, Product Management, Process Improvement, Software Project..., Program Management, SaaS, Strategic Planning, Debit Cards, Business Analysis, Product Development, E-commerce, SDLC, Electronic Payments, Account Management, Payments, Credit Cards, Project Management, Visio, Business Development, PMP, Cross-functional Team..., CRM, Change Management, Marketing Strategy, Quality Assurance, Management Consulting, Integration, Leadership, Business Process..., Business Intelligence, Strategic Partnerships, Executive Management, Strategy, IT Strategy, PMO, Project Portfolio..., Agile Methodologies, Management, SharePoint, Software Development, Analysis, Microsoft Project
Education
University of South Florida 2012 — 2015
Master of Business Administration (MBA)
PMP Certified 2009 — 2011
PMP Certified, Project Management
Keller School of Management 2008 — 2011
Master, Project Management - MPM
Abacus College - Oxford - UK 2001 — 2002
English
Politécnico Grancolombiano 1993 — 1998
Bachelor of Business Administration (B.B.A.), Finance
FIS Global September 2012 - Present
Bank of America July 2011 - September 2012
Bank of America June 2010 - July 2011
Bank of America April 2008 - June 2010
Bank of America July 2002 - April 2008
Skills
Operational Risk...
Education
Southern Methodist University - Cox School of Business 1982 — 1985
BBA, Accounting
FIS Global July 2014 - Present
United States Steel Corporation January 2009 - June 2014
UPMC 2006 - 2008
UPMC 2003 - 2006
UPMC Health Plan 2001 - 2003
UPMC Health Plan 2000 - 2001
Skills
Auditing, Internal Controls, Sarbanes-Oxley Act, Internal Audit, Fraud, IT Audit, Risk Assessment, CISA, COSO, Enterprise Risk..., Sarbanes-Oxley, Information Security..., Information Security, COBIT, SAS70, Risk Management, Process Improvement
Education
Robert Morris University
Competitive Intelligence Systems (MS)
Indiana University of Pennsylvania
Criminology (BA)
Indiana University of Pennsylvania
Criminal Justice Training Center, Pennsylvania Municipal Police Academy
Community College of Allegheny County
Microcomputer Systems Specialist (AS)
FIS Global October 2010 - Present
Fidelity National Information Services May 2005 - September 2010
Fidelity National Information Services 2001 - 2005
Computer Sciences Corporation January 1998 - May 2001
Skills
Product Management
Education
Northern Michigan University 1995 — 1998
BS, Mathematics
FIS Global April 2015 - Present
FIS Global March 2013 - April 2015
Kforce Inc May 2007 - August 2011
Aerotek August 2005 - May 2007
Maxim Healthcare Services March 2005 - August 2005
Skills
Technical Recruiting, Applicant Tracking..., Talent Acquisition, Staffing Services, Internet Recruiting, Technology Management, Contract Recruitment, Recruiting, Temporary Placement, Benefits Negotiation, Sourcing, Permanent Placement, Resume Writing, Staff Augmentation, Onboarding, Cold Calling, Employee Relations, College Recruiting, Temporary Staffing
Education
University of South Florida 2011 — 2012
Master of Business Administration (M.B.A.), Finance and Management
Florida State University 1999 — 2003
Criminology, Criminal Justice and Psychology
Banking Professional April 2015 - Present
FIS Global December 2012 - Present
Ft. Lee Federal Savings Bank October 2011 - October 2012
Pascack Community Bank July 2008 - June 2010
Bogota Savings Bank September 1989 - April 2008
ADP 1979 - 1989
Skills
Banking, Loans, Cash Management, Commercial Banking, Portfolio Management, Small Business Lending, Financial Analysis, Retail Banking, Mortgage Lending, Financial Risk, Credit, Consumer Lending, Commercial Lending, Credit Risk, Corporate Finance, Core Banking, Financial Institutions, Risk Management, Investments, AML, Capital Markets, Funding, Securities, Due Diligence, Credit Analysis, Executive Management, Bank Secrecy Act, Treasury Management, Financial Services, Mergers & Acquisitions, Relationship Management, ALM, Financial Modeling, Loan Origination, Cash Flow, Payments, Finance, Mortgage Banking, Strategic Financial..., Internet Banking, Enterprise Risk..., ACH, Commercial Mortgages, Internal Audit, Asset Based Lending, Cross Selling, Leadership, Electronic Payments, Refinance, Underwriting
Education
William Paterson University of New Jersey 1973 — 1975
BS, Accounting
Bergen Community College 1970 — 1973
AAS, Accounting
Lodi High School 1967 — 1970
FIS Global April 2013 - Present
Barclays February 2012 - March 2013
MEDecision November 2005 - December 2011
FISERVE January 2005 - November 2005
Fidelity Information Services December 2000 - January 2005
Skills
Spring, Agile Methodologies, Hibernate, Maven, Java Enterprise Edition, JBoss Application Server, Scrum, Tomcat, Ant, JUnit, SDLC
Education
Delhi University
B. Sc (H)
Pennsylvania State University-Great Valley Graduate Center
FIS Global August 2013 - Present
Mitchell & Titus, LLP March 2012 - August 2013
Morgan Stanley Smith Barney June 2010 - March 2012
KPMG Advisory June 2004 - November 2008
Dexia Credit Local September 2003 - June 2004
The Bank of New York March 2000 - September 2003
RFCUNY 1998 - 2000
Skills
Financial Audits, Internal Audit, Auditing, Risk Assessment, Internal Controls, Sarbanes-Oxley Act
Education
Binghamton University - School of Management
Bachelor of Science, Accounting
Florida Institute of Technology
MBA, Accounting, Finance
FIS Global January 2003 - Present
FIS Global 2000 - 2010
Education
Marquette University 1986 — 1991
Business, Financie
FIS Global April 2011 - August 2011
TrueAutomation 2009 - 2011
MedAssets September 2007 - June 2009
Skills
C#, SQL, .NET, ASP.NET, AJAX, HTML, Javascript, JQuery, SQLMetal, ETL, HL7, stored procedures, SQLServer, SSIS, Visual Studio, ADO.NET, VB, XML, LINQ-to-SQL, web services, TFS, DTS
Education
The University of Texas at Arlington 1985 — 1989
BS, EE
FIS Global March 2011 - Present
RoadLink USA May 1997 - March 2011
Skills
Management, Transportation, Coaching, Software Documentation, Microsoft Office, Customer Service, Process Improvement, CRM, Logistics, Operations Management, Team Building, Change Management
Education
Georgia Southern University 1988 — 1992
Bachelor, Business Administration
FIS Global February 2014 - Present
JPMorgan Chase February 2011 - February 2014
Independent 2009 - 2010
UBS 2006 - 2009
B-TRADE SERVICES 2000 - 2005
CREDIT SUISSE FIRST BOSTON 1999 - 2000
BANKERS TRUST 1998 - 1999
Skills
PMO, Business Analysis, Program Management, Project Management, Management, Consulting, SDLC, Vendor Management, Risk Management, Project Portfolio..., Portfolio Management, IT Strategy, Financial Services, Project Delivery, PMP, Governance, Business Transformation, Business Process..., Stakeholder Management, Software Project..., Outsourcing
Education
Fairleigh Dickinson University
Masters
Long Island University
MBA
Catalyze January 2014 - Present
FIS Global July 2013 - December 2013
FIS Global December 2010 - January 2013
Webco May 2008 - December 2010
Skills
XML, SQL, JSP, Java, Python, XSLT, CSS, JavaScript, CoffeeScript, PostgreSQL, MySQL, PHP, HTML 5, Subversion, Mercurial, Git, C++, Eclipse, jQuery, JSON, AJAX, HTML, Programming, Design Patterns, PL/SQL, Oracle SQL, OS X
Education
Milwaukee School of Engineering 2007 — 2011
Bachelor of Science (BS), Software Engineering
FIS Global April 2012 - Present
FIS Global April 2012 - July 2013
Ceridian May 2005 - March 2012
Group Telecom (now known as Bell Canada) July 2001 - July 2002
MTS Allstream April 1973 - July 2001
MTS Allstream 1973 - 2001
MTS 1973 - 2001
Skills
Disaster Recovery, Telecommunications, Vendor Management, Networking, SDLC, IT Management, Business Analysis, Change Management, Managed Services, ITIL, VoIP, IT Service Management, Data Center, Security, PMP, Integration, Management, Team Leadership, Solution Selling, Process Improvement, Wireless
Education
Red River College 1984 — 1987
Business Administration Certificate, Business Administration and Management, General
Red River Community College
FIS Global July 2013 - Present
Southern Company June 2012 - May 2013
Georgia Power Company March 2011 - June 2012
Assurance Forensic Accounting CPAs, LLC August 2010 - February 2011
Ernst & Young August 2009 - August 2010
Southern Company February 2008 - August 2009
Assurance Forensic Accounting CPAs, LLC December 2005 - January 2008
Ernst & Young September 2004 - December 2005
Ernst & Young January 2003 - April 2003
Skills
Internal Controls, GAAP
Education
Kennesaw State University
MBA, General Business
Kennnesw State University
B.B.A., Accounting
Personal Growth Partners, LLC - Fundraising partner for Non-Profit Organizations October 2013 - Present
FIS Global October 2012 - Present
FIS Global July 2003 - October 2012
VF Corporation May 2001 - June 2003
Skills
Process Improvement, SQL, Customer Service, Team Building, Business Analysis
Education
DeVry University 1997 — 2001
BS, Computer Information Systems
The University of Kansas 1984 — 1990
BGS, Personnel Administration
Uber September 2014 - Present
Panjiva January 2014 - April 2014
Patch.com June 2013 - September 2013
LYONESS AMERICA June 2012 - January 2013
Seamless.com June 2011 - November 2011
FIS Global June 2011 - September 2011
Intralinks February 2007 - July 2009
Skills
Salesforce.com, Zendesk, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, JIRA, Google Docs
Education
Queens College
Sociology
FIS Global August 2014 - Present
Mastec March 2011 - May 2013
CuraScript, Inc. An Express Scripts Co. August 2009 - November 2010
Sprint Nextel April 1997 - March 2008
Skills
Pharmacy Benefit..., Pharmaceutical Sales, Pharmaceutical Industry, Oncology, Rheumatology, Pharmacy, Gastroenterology, Home Infusion, Process Improvement, Pharmacy Automation, Biotechnology, Pharmaceutics, Project Management, Wireless trunking, Hospital Administration, Billing and..., Account Management, Accounts Receivables, Telecommunications, Management, Healthcare Management, Accounts Receivable, Customer Service, Wireless, Cellular Communications
Education
Morgan State University 1980 — 1984
B.S., Management
FIS Global July 2015 - Present
Outreach Community Ministries /Jubilee Village April 2015 - Present
Fairrington Transportation December 2001 - July 2014
Zeta Theta Chapter of Alpha Delta Pi Housing Corporation 1985 - 2007
Lakeview Technology June 1990 - January 2000
Whittman-Hart Inc (changed name to MarchFirst in 2000) October 1989 - June 1990
Skills
Budgets, Contract Negotiation, Inventory Management, Microsoft Word, Project Management, Facility Management, Vendor Relationship..., Cost Reduction, Maintenance & Repair, Event Planning, Facility Relocation, Microsoft Office, Warehousing, Inventory Control, Leadership, Logistics Management, Adobe Acrobat, Strategic Planning, Training, PowerPoint, Recruiting, Team Building, Facilities Management, Process Improvement, Corporate Relocation, Research, Procedure Manuals, Purchasing, Vendor Contracts
Education
Chicago Deming Association - Six Sigma Masters Program 2015 — 2015
Six Sigma Green Belt Training
Illinois State University 1977 — 1980
BA, Business Administration, Spanish
Lyons Township High School 1974 — 1977
Diploma, College Prep
FIS Global September 2010 - Present
Ceridian April 2009 - Present
Qwest Communications September 1995 - Present
GMAC/ RFC Residential Funding Corporation February 1989 - Present
Eschelon Telecom June 2004 - April 2009
GMAC-RFC 1990 - 1992
Education
Minneapolis College of Art and Design
Visual Communication
FIS Global May 2012 - Present
ICS Risk Advisors 2010 - 2013
Accume Partners May 2004 - January 2008
Citibank N.A October 1995 - December 2002
J.P. Morgan November 1985 - June 1995
JP Morgan 1985 - 1995
Skills
Enterprise Risk..., Project Management, Corporate Governance, Internal Controls, Management Consulting, Banking, Risk Management, Management, Performance Management, Financial Risk, Six Sigma, Due Diligence, Governance, Mergers and Acquisitions, Strategic Initiatives, Compliance Management, Six Sigma deployment, Regulatory Reporting, Data Privacy, IT Audit, Information Security..., Internal Audit, Integration Planning, Contract Management, Program Performance..., Privacy Compliance, Bank Secrecy Act, Securities Regulation, International Relations, International..., Mergers, International Corporate..., NJ Notary
Education
St. John's University 1991 — 1995
Bachelor of Science, Finance
St. John's University, The Peter J. Tobin College of Business 1990 — 1995
FIS Global February 2013 - Present
Siemens September 2000 - Present
Siemens Healthcare September 2000 - Present
MEDecision March 2011 - February 2013
Siemens Healthcare September 2000 - March 2011
SIEMENS Health Services September 2000 - March 2011
CrafTech Computer Solutions, Inc. January 1999 - September 2000
CE NET, INC January 1998 - January 1999
na January 1995 - January 1998
Education
Penn State University
Delaware County Community College
Montgomery County Community College
Pennsylvania College of Technology
FIS Global December 2011 - Present
Avantair March 2006 - September 2011
assembler x-ray scanners October 2001 - July 2004
Vitality Food Service May 1984 - July 2001
Skills
Ground Instructor, Logistics, Transportation, A&P, Charter, CFI, Airplane, Instrument Rating, Type Rating, Process Scheduler, Crew Resource Management, Flight Planning, Multi-engine, Piloting, Flight Safety, General Aviation, Inventory Management, Purchasing, Commercial Aviation, Operations Management, Aerospace, Aviation, Airlines, Avionics, Aircraft, Aeronautics, Airports
Education
DeVry Institute of Technology
2Years, electro-mechanical components
Upsala College
2 years, Business Adminastration
FIS Global September 2010 - Present
Vaco September 2010 - Present
Computer Sciences Corporation(formerly First Consulting Group) May 2006 - January 2009
Integrated Store Solutions June 2005 - May 2006
IMRAC, INC September 2000 - December 2004
Draughons Jr. College August 2001 - May 2004
U. S. Army January 1998 - January 2000
U. S. Army January 1996 - January 1998
Education
Middle Tennessee State University
B.S
new horizons
FIS Global October 2012 - Present
FIS Global June 2011 - October 2012
The Home Depot April 2011 - May 2011
Jones New York 2008 - 2011
Michaels Stores, Inc. 2008 - 2010
United States Can Company 1995 - 2001
United States Can Company 1990 - 1995
United States Can Company 1987 - 1990
Skills
Inventory Management, Cross-functional Team..., Strategic Planning, Forecasting, Vendor Management, Business Analysis, Customer Service, Inventory Control, Sales, Analysis, Team Building, Time Management, Process Improvement, Leadership, Change Management, Requirements Gathering, Requirements Analysis, Project Management, Business Development, Data Analysis
Education
North Central College 1983 — 1987
Bachelor of Science, magna cum laude, Computer Science, Mathematics
Bolingbrook High School 1979 — 1983
DSE, Inc. December 2013 - Present
Central Florida Concrete and Masonry March 2013 - Present
FIS Global May 2013 - September 2013
DSE, Inc. October 2012 - May 2013
DSE, Inc. June 2012 - October 2012
DSE Fuzing, LLC January 2008 - June 2012
Kaman Dayron Inc June 2002 - January 2008
DSE, Inc. November 1990 - June 2002
Skills
General Ledger, Cost Accounting..., WAWF, Internal Audit, Government Contracting, SAP, Costpoint, Variance Analysis, Financial Reporting, Defense Contracting, Cost Accounting, Auditing, Process Improvement, QuickBooks, Accounts Payable, Accruals, Security Clearance, Accounting, PeopleSoft, Aerospace, Payroll, FAR, MRP, DoD, ITAR, Account Reconciliation, Six Sigma, Invoicing, Government Accounting, Manufacturing, Accounts Receivable, Access, Government Procurement, Project Accounting, Bill of Materials, Budgets, Earned Value Management, Financial Statements, DCAA, GAAP, Fixed Assets
Education
Iona College 1974 — 1978
BBA, Accounting
Professional Services Group March 2014 - Present
FIS Global June 2013 - September 2013
Point and Click Consulting January 2012 - May 2013
Heitmeyer Consulting Group May 2011 - January 2012
M&I Bank - A Part of BMO Financial Group October 2007 - October 2010
US Bank December 1991 - October 2007
Joseph Entertainment Group 1984 - 1991
Skills
Customer Service, Project Management, Cash Management, Cross-functional Team..., Motivational..., Product Management, Staff Training, Credit Card Processing, Report Generation, Office Administration, Cost Reduction, Staff Retention, Issues Resolution, Performance Appraisal, Microsoft Office, Access, PowerPoint, Microsoft Word, Lotus Notes, Banking, Conflict Resolution, Credit Cards, Employee Training, Human Resources, Performance Management, Training, Process Improvement, Management, Budgets, Customer Satisfaction, Leadership, Team Building, Vendor Management, Business Analysis
Education
MBTI Business Training Institute
Associate's Degree, Business Administration, Management and Operations
FIS Global Product solution consultantFidelity National Information Services2003 - 2013
FIS 2003 - 2011
FIS 2003 - 2011
PNC Bank January 1980 - January 1990
Skills
Business Analysis, Solution Selling, Product Management, Vendor Management, Payments
Education
Denison University 1979 — 1983
BA, economics
3 Point Alliance July 2014 - Present
FIS Global March 2014 - April 2014
Presort Solutions a RR Donnelly company February 2012 - December 2013
Prosort Services July 2010 - November 2011
ProSORT Services, A Microdynamics Company July 2010 - November 2011
PNC Treasury Managemnt October 2007 - April 2010
ProSort Services February 2005 - March 2007
National Bankcorp Data Services/Jack Henry Outlink September 2000 - January 2005
BISYS/QUESTPOINT/Bankline/SLM March 1994 - August 2000
First of America Bank November 1989 - March 1994
Skills
Supply Chain, Negotiation, Inventory Management, Supply Chain Management, Customer Service, Logistics, Variable Data Printing, Digital Printing, Warehousing, Bank Operations, Customer Product..., Online Data Entry, MICR Encoding, Document Imaging, Reconcilation, General Ledger, Item Processing, Statement Rendering, Mail Metering, Mail Sorting, Flats Sorting, Work Flow Scheduling, Mentoring, Performance Evaluation, Continuous Improvement, Process Improvement, Management, Banking, Performance Appraisal, Budget Reconciliation, B2B
Education
Lewis University
General course work
South Suburban College
A.A. Degree, Business Administration
St Christopher, Bremen
Heights Finance December 2014 - Present
FIS Global April 2012 - October 2014
Manitou Group f/k/a Gehl Company Finance 2008 - 2012
CFG MORTGAGE April 2007 - October 2008
ADVANCE AMERICA June 2005 - 2007
Skills
Process Improvement, Loans, Credit, Banking, Financial Services, Insurance, Customer Service, Mortgage Lending, Risk Management, Call Centers, Finance, Financial Analysis, Outlook, Microsoft Excel, Management
Education
Carroll College
UW Madison
Stoney River Steakhouse and Grill August 2005 - Present
Certegy Card Services Limited October 2002 - September 2004
FIS Global August 1997 - June 2000
Tri City National Bank July 1995 - August 1997
Education
Carroll University 1988 — 1993
Bachelor’s Degree, Environmental Science / Social Ecology
ARMPG April 2008 - Present
FIS Global September 2013 - August 2014
Deutsche Bank November 2010 - September 2013
Merrill Lynch November 2005 - November 2010
Skills
Finance, Auditing, Management, Capital Markets, Equities, Fixed Income, Derivatives, Investment Banking, Securities, Hedge Funds, Bloomberg, Series 7, Private Equity, Due Diligence, Investments, Alternative Investments
Education
Florida Gulf Coast University 2011 — 2013
Master of Business Administration (M.B.A.), Finance, General
University of North Florida 2006 — 2009
Bachelor of Arts (B.A.), Business/Managerial Economics
FIS Global September 2002 - Present
Kelly Services/Cingular Wireless January 2002 - August 2002
Comforce Technical Services/FedEx April 2000 - June 2001
SCB Computer Technology/AutoZone February 2000 - April 2000
Skills
Technical Writing, Documentation, Software Documentation, Content Development, Online Help, RoboHelp, Microsoft Office, Adobe Acrobat, HTML, Content Management, AuthorIt, Editing, CSS, Manuals, Microsoft Excel, Microsoft Word, Document Management, Technical Documentation, FrameMaker, Writing
Education
The University of Memphis 1997 — 1999
Master of Arts (M.A.), English
Lambuth University 1989 — 1993
Bachelor of Arts (B.A.), English and Mathematics
University of Minnesota September 2013 - Present
UnitedHealth Group September 2014 - May 2015
Minnesota Department of Health January 2013 - August 2014
St. Olaf College September 2011 - May 2012
St. Olaf College September 2011 - May 2012
St. Olaf College June 2011 - August 2011
St. Olaf College January 2011 - January 2011
FIS Global June 2010 - August 2010
Skills
Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, Microsoft Office
Education
University of Minnesota-Twin Cities 2012 — 2014
Biostatistics
St. Olaf College 2009 — 2012
Bachelor's degree, Mathematics
University of Oklahoma 2008 — 2009
Ballet and Mathematics