Fiserv Output Solutions
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Fiserv Output Solutions Employees
CDW September 2015 - Present
Rexnord April 2015 - September 2015
KAR Auction Services, Inc September 2014 - April 2015
Fiserv Output Solutions April 2013 - September 2014
Dell September 2012 - May 2013
XO Group Inc. April 2012 - October 2012
United States Air Force November 2011 - March 2012
NCI Inc November 2011 - March 2012
Lockheed Martin Information Technology January 2011 - November 2011
Kforce Government Solutions, Inc January 2011 - November 2011
Skills
Cisco Technologies, VPN, Security, Servers, CCNA, Network Security, Routers, Security+, Windows Server, Cisco Wireless, Load Balancing, Active Directory, Network Engineering, Microsoft Exchange, Checkpoint, Switches, Network Administration, Wireless, CCDA, Cisco Networks, Cisco Design, Palo Alto Networks
Education
Columbia Southern University 2013 — 2015
Bachelor of Business Administration (BBA), Project Management
University of Phoenix 2011 — 2014
B.S., Information Technology
Community College of the Air Force 2004 — 2010
Fiserv Output Solutions December 2013 - Present
Challenge Soccer Club September 2012 - Present
Enterprise Rent-A-Car October 2012 - December 2013
Cooper Industries May 2012 - August 2012
Aerotek Professional Services September 2011 - April 2012
Skills
Employee Relations, Human Resources, Technical Recruiting, Talent Acquisition, Screening, Recruiting, Sourcing, Resume Writing, Team Building, Microsoft Excel, Screening Resumes, Customer Satisfaction, Interviews, Temporary Staffing, Leadership, Contract Recruitment, New Hire Orientations, Talent Management, Onboarding, Sales, College Recruiting, Internet Recruiting, Temporary Placement, Applicant Tracking..., Cold Calling, Account Management, Staffing Services
Education
Schreiner University 2007 — 2011
B.B.A., Management
Cy Fair High School 2004 — 2007
Equifax Workforce Solutions February 2013 - Present
Fiserv Output Solutions 1998 - June 2012
The Flesh Company 1995 - 1998
Skills
Microsoft Word 2010, PowerPoint, Excel 2010, Projecting sales, Print Stream order entry, Inventory control, Quality control, Time Management, Customer Service, Sales, Microsoft Word, Microsoft Excel, Internal and external..., Vendor Relationships, Postage, Estimating, Fiserv 5-Star Value..., Certified Document..., Process Improvement, Direct Mail, Inventory Control, Vendor Management, Marketing, Purchasing, Account Management, Direct Marketing, Management, Sales Management, New Business Development, Marketing Strategy, Team Building, CRM, B2B, Quality Control, Direct Sales
Education
Central Missouri State University 1981 — 1985
Bachelor of Science (B.S.), Business Administration and Management, General
Fiserv July 2010 - Present
Fiserv Output Solutions March 2001 - Present
Fiserv Output Solutions 2001 - 2014
FISERV June 2009 - July 2010
Neasi-Weber International April 2007 - January 2009
Personix/Fiserv March 2001 - March 2007
BISYS October 1989 - March 2001
CSC Credit Services 1980 - 1989
Skills
Production Support, Programming, Business Analysis, SQL, Requirements Analysis, SharePoint, Microsoft SQL Server, Oracle, Unix, Software Project..., Agile Methodologies, Visio, COBOL, Software Development, Software Documentation, XML, Project Management, Testing, Analysis, Requirements Gathering, Data Center, Business Process, DB2, Quality Assurance, Process Improvement, Enterprise Software, Team Leadership, PMO, Integration, Business Requirements, Business Intelligence
Education
Houston Community College
IT
Fiserv Output Solutions June 1992 - Present
Skills
Electronic Payments, Account Management, Debit Cards, Sales, Product Marketing, Contract Negotiation, Product Management, B2B, Salesforce.com, Direct Sales, Lead Generation, Solution Selling
Education
Purdue University 1986 — 1990
Bachelor, Management, Marketing, and Communications
Slalom Consulting August 2015 - Present
capSpire, Inc October 2012 - October 2014
Fiserv Output Solutions April 2012 - October 2012
SolArc, Inc. March 2010 - April 2012
GC Services September 2008 - March 2010
Skills
Allegro, Solarc Right Angle, ETRM, CTRM, Smooth Jazz, Yacht Rock, Brain Surgery, Rocket Science, .NET, C#, Visual Studio, WCF, ASP.NET, jQuery, Microsoft SQL Server, Databases, WPF, HTML, IIS, Software Development, Web Applications, TFS, Testing, Software Design, Agile Methodologies, Web Services, Programming, Subversion, WinForms, Object Oriented Design, SQL Server, SOA, CSS, UML, Database Design, Crystal Reports, XML, ADO.NET, JavaScript, LINQ, T-SQL, Enterprise Software, Software Implementation, Natural Gas, NGL, Integration, SDLC, Requirements Analysis, Business Analysis, SQL
Education
Texas A&M University - Mays Business School 1996 — 2000
B.B.A., Management Information Systems
Taylor HS 1991 — 1994
College prep, College prep
Couragee International April 2013 - Present
University Tutor August 2012 - Present
Agora Evolution January 2012 - Present
WyzAnt Tutoring October 2011 - Present
Stockton Unifed School District July 2006 - Present
Buddhist Temple Community Consultant September 2005 - Present
SUSD July 2002 - Present
SCHOOL FOR ADULTS November 2001 - Present
SUSD and Independent September 2000 - Present
Fiserv Output Solutions September 2008 - May 2011
Skills
Curriculum Development, Teaching, Curriculum Design, Teacher Training, Tutoring, Writing, Research, ESL, Public Speaking, Lesson Planning, Editing, Classroom Instruction, PowerPoint, Microsoft Office, Teaching English, Mentoring, Excel, Instructional Design, Literacy, Fundraising, Word, English, Non-profits, Creative Writing, Public Relations, Community Outreach, E-learning, Problem Solving, Adult Education, Educational Technology, Intercultural..., Literature, International Education, Proofreading, Distance Learning, Critical Thinking, Microsoft Word, Microsoft Excel, Classroom, Volunteer Management, Leadership Development, International Business..., Small Business, Import Export, Travel, Travel Planning, Immigration Issues, Student Affairs, Grant Writing, Nonprofits
Education
Harvard University 1993 — 1994
Ed.M, Risk and Prevention
Harvard University Graduate School of Education 1993 — 1994
EdM, Risk and Prevention
University of Pittsburgh 1984 — 1992
BA, Rhetoric and Communications
University of Pittsburgh 1984 — 1992
B.A, Rhetoric and Communications
Fiserv Output Solutions April 2014 - Present
Seebridge Media April 2005 - April 2014
EMCO Press March 1997 - April 2005
Skills
Direct Mail, Process Scheduler, Offset Printing, Digital Printing, Direct Marketing, Print Management, Variable Data Printing, Pre-press, Wide Format Printing, Customer Service, Marketing Strategy, Account Management, Microsoft Office, Microsoft Excel, Customer Retention, PowerPoint
Education
Texas School of Business-North 1990 — 1991
Northbrook High School 1986 — 1989
Diploma
Fiserv Output Solutions June 2007 - Present
Fiserv 2006 - Present
DST Output 1993 - 2006
Skills
Solution Selling
Education
University of Kansas
BS Degree, Business
Fiserv Output Solutions October 2012 - Present
Fiserv Output Solutions July 2010 - October 2012
Fiserv Output Solutions August 2009 - July 2010
Fiserv Output Solutions March 2009 - August 2009
RR Donnelley July 2005 - February 2008
RR Donnelley November 2003 - July 2005
Skills
Lean Manufacturing, Cross-functional Team..., Manufacturing, Six Sigma, Continuous Improvement, Process Improvement, DMAIC, Kaizen, Quality Management, Operations Management, FMEA, Quality Assurance, ISO, Process Engineering, Root Cause Analysis, 5S, Minitab, Supplier Quality, SPC, Value Stream Mapping, Engineering, Business Process..., Supply Chain, Operational Excellence, TQM, Kanban, Iso 9000, Design of Experiments, Quality System, Supply Chain Management, Strategic Sourcing, Team Building, Program Management, Vendor Management, Training, Product Development, Project Planning, Change Management, Budgets, MS Project, Team Leadership, Software Documentation, Analysis, Quality Auditing, Manufacturing..., Quality Control, Logistics, SAP, Supply Management, Visio
Education
Pontificia Universidad Javeriana 1993 — 1998
B.S., Industrial Engineering
Fiserv Output Solutions March 2014 - Present
Texas medical pain &weight management April 2012 - March 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
University of Houston 2013 — 2015
Houston Community College 2011 — 2013
Public health
Kinder Morgan May 2014 - Present
Chemical Conditioning Services, Inc. March 2014 - April 2014
Sonic Drive-In May 2013 - August 2013
Fiserv Output Solutions May 2012 - August 2012
Skills
Food Safety, Quality Assurance, Operations Management, Inventory Management, Lean Manufacturing, Supply Chain Management, Time Management, HACCP, Continuous Improvement, Factory, Inventory Control, Logistics, Process Improvement, Process Scheduler
Education
Northwestern Oklahoma State University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Bachelor of Business Administration
Ivy Tech Community College August 2013 - Present
Interactive Intelligence March 2012 - July 2013
Practive Solutions, Inc. November 2010 - March 2012
Indianapolis Airport Authority July 2008 - November 2010
Adecco Technical / Goodrich Aerospace January 2008 - March 2008
Northrop Grumman November 2006 - January 2008
Irwin Mortgage Corporation December 2003 - July 2006
ADESA October 2000 - September 2003
Bank One September 1999 - September 2000
Fiserv Output Solutions June 1996 - July 1998
Skills
Vendor Management, Security, ITIL, Information Technology, Software Documentation, Technical Support, System Administration, IT Asset Management, Management, Telecommunications, Troubleshooting, Process Improvement, Active Directory, Servers, SharePoint, Microsoft Office, Leadership, System Deployment, Software Installation, Computer Hardware, IT Service Management, Change Management, Windows Server, IT Management, Team Building, Training, Visio, Business Analysis, Problem Solving, Disaster Recovery, Asset Management, Strategic Planning, Maximo, IT Operations, Windows, MS Project, Microsoft Exchange, Help Desk Support, Procurement, SLA, Inventory Management, Asset Managment, Incident Management, Call Centers, Service-Now, Digital Signage, Microsoft SCCM 2012, Six Sigma
Education
Ivy Tech Community College 2014 — 2016
Associate’s Degree, Computer Information Technology, 4.0
Sierra College 2010 — 2010
Information Technology Security
Network Services Group 2001 — 2003
n/a, Information Technology Training
Ivy Tech State College 1996 — 1996
Certificate, Industrial Manufacturing
Ivy Tech State College 1994 — 1996
Radiology
Ivy Tech Community College 2015 — 2015
Certification, Six Sigma, A
Purdue University 2015 — 2015
Six Sigma Lean Green Belt, n/a
Data Dimensions July 2015 - Present
Data Dimensions May 2013 - July 2015
CDH Consulting, LLC February 2013 - May 2013
The Printery October 2011 - August 2012
Fiserv Output Solutions February 2006 - October 2011
Fiserv DirectSource June 2003 - February 2006
Fiserv Document Solutions June 2002 - August 2002
Fiserv Document Solutions November 1996 - July 2001
Moore Business Forms February 1995 - November 1996
Moore Business Forms June 1990 - February 1995
Education
University of Wisconsin-Madison 2001 — 2003
Master of Business Administration (MBA), Supply Chain Management
North Dakota State University 1986 — 1990
Bachelor's degree, University Studies
BCforward September 2013 - Present
None September 2012 - September 2013
JC Penney 2005 - 2012
Fiserv Output Solutions September 2000 - March 2005
ACS 1999 - 2000
Indianapolis Motor Speedway August 1997 - September 1998
adidas/Worldwide Logistics 1996 - 1997
Mueller-Weingarten 1995 - 1996
Roto-Rooter 1994 - 1995
Nationwide Insurance 1989 - 1994
Skills
Human Resources, Employee Engagement, Employee Relations, HR Policies, Performance Management, Payroll, Personnel Management, New Hire Training, Customer Service, Training, Microsoft Excel, Access, AS-400, STROHL LDRPS, Disaster Planning, Nortel PBX's, LAN, Help Desk Support, GE Robotics, Kronos Timekeeping, MATS Software, Inventory Management, Employee Training, Budgets, New Hire Orientations, Hiring, Time Management, Recruiting, Onboarding, PeopleSoft, Leadership, HRIS, Emergency Management, Vendor Management, Applicant Tracking..., Software Documentation, Networking, IBM AS/400, Customer Satisfaction, System Administration, Outlook, Interviews, Call Centers, Team Building, Process Scheduler, Data Entry, Team Leadership, Cold Calling, Customer Experience, Management
Education
Franklin University 1990 — 1993
Attended, Business Administration and Management, General, 3.2 GPA
Franklin University
Fiserv Output Solutions May 2014 - Present
RCR Technology March 2013 - May 2014
GoodCents December 2011 - March 2013
Eli Lilly September 2000 - November 2010
Indianapolis Life Insurnace Company April 1998 - September 2000
Skills
Project Management, Software Development, Analysis, MS Project, Vendor Management, Business Analysis, SharePoint, Business Process, Requirements Gathering, Troubleshooting, SDLC, Operations Management, Microsoft Excel, PMP, Enterprise Software, Unix, Sales, SQL, Training, Leadership, Testing, Continuous Improvement, Visual Basic, Recruiting, Management, Customer Service, Process Improvement, Databases, Program Management, User Acceptance Testing, Technical Recruiting, Business Requirements, Business Intelligence, Software Documentation, Visio, Solution Architecture, Requirements Analysis, Integration, Information Technology, Talent Acquisition, Business Process..., Business Process Design, Documentation
Education
Anderson University 2006 — 2008
Master of Business Administration (MBA), Business, 3.8
Howard University 1982 — 1987
Computer Information Systems, BBA
IGT April 2015 - Present
GTECH, a subsidiary of International Game Technology PLC December 2004 - April 2015
IGT and VLC November 1998 - December 2004
Fiserv Output Solutions January 1995 - November 1998
Skills
Sales Management, Sales Operations, Product Marketing, Product Launch, Product Development, Microsoft Office 2007, Customer Relations, Government Relations, Contract Negotiation, Account Management, Customer Service, Gaming Industry, Casino, Gaming, Product Management, CRM, Marketing, Sales, Direct Sales, Online Gaming, Online Gambling, Poker, Program Management, Start-ups, Loyalty Programs, Team Building, Casino Gaming, Executive Management
Education
The University of Montana - School of Business Administration 1987 — 1991
BS, Marketing
University of Montana
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Fiserv Output Solutions June 2011 - Present
Personix (Fiserv) 2000 - Present
Fiserv Output Solutions November 2001 - June 2011
DST Output Solutions 1994 - 1999
The Travelers Insurance Company 1969 - 1993
Skills
Vendor Management, SDLC, Business Analysis, Microsoft SQL Server, XML, Software Project..., Software Development, IIS, Requirements Analysis, IT Strategy, COBOL, Integration
Education
Tufts University 1961 — 1966
Graphicolor Printing March 2012 - 2013
Fiserv Output Solutions 1989 - 2010
Pamico,Inc August 1980 - April 1989
Skills
Consultative Selling, New Business Development, Client Relationship..., Client Retention, Marketing Strategy, Digital Printing, Direct Marketing, Sales Management, Customer Retention, Team Building, Salesforce.com, Direct Mail, Offset Printing, Large Format, Sales, CRM, Lead Generation, Print On Demand, Variable Data Printing, Account Management, Selling, Customer Satisfaction, B2B, Strategic Planning, Marketing, Sales Process, Advertising, Strategic Sales, Product Marketing, Direct Sales, Die Cutting, Solution Selling, Key Account Management, Email Marketing, Fulfillment Services, Marketing Management, Cross-functional Team..., Marketing Communications, Trade Shows, Print Management, Business Development, Sales Presentations, Contract Negotiation, Leadership, Business Networking, Management, Cold Calling, Integrated Marketing, Team Leadership, Negotiation
Education
Carthage College
BA, Sociology
Marquette University
Certificate in Management
Whitefish Bay High School
College prep
Fiserv Output Solutions August 2014 - Present
CEDAR Document Technologies October 2005 - August 2014
Regulus 1997 - 2005
Education
Southern Polytechnic State University 2003 — 2006
BS, Information Technology
BG Group January 2012 - Present
BG Group March 2009 - Present
Duhon Data Solutions January 2009 - Present
Katy ISD 1999 - May 2011
Katy ISD 1999 - 2011
Personix 2007 - January 2009
Personix/Fiserv 2004 - January 2009
Fiserv 2004 - January 2009
Fiserv Output Solutions 2004 - 2008
Fiserv / Personix May 2007 - August 2007
Skills
Program Management, Business Analysis, Vendor Management, IT Strategy, IT Management, Process Improvement, IT Service Management, ITIL, SDLC, Data Center, SharePoint, Strategic Planning, Disaster Recovery, Infrastructure, Project Management, Business Intelligence, Change Management, Project Portfolio..., Management, Quality Assurance, Leadership, Integration, PMP, Business Process..., PMO, Outsourcing, ERP, Software Development, Business Process, Portfolio Management, Consulting, Governance, Information Technology, MS Project, Security, Enterprise Architecture, Project Delivery, IT Operations, Software Project..., Software Documentation, Cloud Computing, Risk Management, CRM, Requirements Analysis, Solution Architecture, Project Planning, Team Leadership, Visio, Resource Management, Cross-functional Team...
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1990 — 1992
MSTM, Science and Technology
University of New Orleans 1970 — 1976
general
Westbank Business College 1969 — 1976
Professor, Data Processing
Fiserv September 2013 - Present
Fiserv Output Solutions September 2013 - Present
Creative Card Group July 2008 - June 2013
World Media Group Inc. July 2008 - June 2013
Mayday Avionics March 2002 - July 2008
Skills
Program Management, Loyalty Programs, Manufacturing, Management, Business Development, Team Leadership, Procurement, Supply Chain, Project Management, Leadership, Process Improvement, Competitive Analysis, Cross-functional Team..., Account Management, Sales, Troubleshooting, Business Analysis, Change Management, Strategic Planning, Team Building, Training, ERP, Supply Chain Management, Marketing, Project Planning, Marketing Strategy, Customer Service, Inventory Management, Product Development, Operations Management, Sales Operations, Entrepreneurship, Logistics, New Business Development, Microsoft Office, Analysis, Contract Negotiation, Social Networking, Microsoft Word, Microsoft Excel, Social Media, Pricing, Event Management, Budgets, Solution Development, Marketing Management, Social Media Marketing, Customer Satisfaction, Continuous Improvement, Integration
Education
Lansing Community College 1999 — 2002
Associate of Science (AS), Aviation Science
Indiana Business College 1996 — 1998
Business Adminstration
Halliburton May 2014 - Present
Austin GeoModeling, Inc May 2012 - August 2012
Fiserv Output Solutions June 2011 - May 2012
Skills
Scripting, Microsoft Office, PHP, MySQL, HTML, Matlab, WinBatch, DOS, Windows, Linux, Microsoft Word, Microsoft Excel, PowerPoint, Public Speaking, Small Group..., Impromptu Speaking, Project Management, Process Improvement, Troubleshooting, Customer Service, Software Documentation
Education
The University of Texas at Austin 2008 — 2013
Bachelor of Science (BS), Petroleum Engineering, 3.22 / 4.00
BNSF Railway November 2014 - Present
Bits, Nibbles, Bytes & Words LLC January 2012 - Present
QAT Global March 2012 - August 2014
Texo Solutions, LLC March 2011 - November 2011
BCforward June 2010 - March 2011
Fiserv Output Solutions January 2002 - February 2009
Severn Trent Water January 2001 - January 2002
BMC Software, Inc January 1999 - January 2001
GlaxoSmithKline January 1997 - January 1999
Fidelity Investments January 1996 - January 1997
Skills
COBOL, JCL, CICS, DB2, Endeavor, Visio, Fileaid, VSAM, z/OS, ISPF, MVS, SDLC, SQL, IBM Utilities, IBM Mainframe, Easytrieve, QMF, Xpediter, TSO, MMIS, DFSORT, Debugging, Micro Focus COBOL, Mainframe, IMS DB/DC
Education
Saint Leo University 2003 — 2015
Bachelor of Science (BS), Computer Information Systems
Bismarck State College 2014 — 2014
Fine and Studio Arts - ceramics
University of Houston 2004 — 2005
Computer Science
Houston Community College 2001 — 2003
Computer Science
Campbell University 1994 — 1996
Computer Science
Central Piedmont Community College 1984 — 1989
A.A.S; A.A, Data Processing; Liberal Arts
Nova Southeastern University 1982 — 1983
Computer Science
University of North Carolina at Charlotte 1980 — 1982
Computer Science
Fiserv Output Solutions May 2013 - Present
Xyquad Inc. October 2001 - May 2013
Ruan Transportation May 1997 - October 2001
FileNet Corporation September 1995 - September 1996
Skills
Visio, Visual Basic, Sybase SQL Anywhere, Online Help Development, Microsoft Word, Microsoft Excel, PowerPoint, Quality Assurance, Customer Service, Problem Solving, Business Analysis, MS Project, Project Planning, Databases, Systems Analysis, Testing, SQL, Software Documentation, Access, HTML, Vendor Management, Crystal Reports, Business Process, Software Development, SharePoint, Microsoft SQL Server, SDLC
Education
Washinton University 1999 — 2003
Bachelor, Information Management
St. Louis Community College 1994 — 1999
Associate, Information Systems Management; Programmer/Analyst
Fiserv January 2014 - Present
Visa May 2012 - January 2014
Online Resources April 2011 - May 2012
Online Resources April 2007 - April 2011
Fiserv Output Solutions March 2005 - March 2007
Visa February 2001 - March 2005
Skills
Payments, Bill Payment, Electronic Payments, Account Management, Prepaid Cards, Consultative Selling, Team Management, Internet Banking, Financial Institutions, Payment Processing, ACH, Credit Cards, E-commerce, Contract Negotiations, Lead Generation, Payment Solutions, Customer Relations, Debit Cards, Client Relationship..., EBPP, Product Managment, Remote Deposit Capture, Relationship Management, Payment Card Processing, Gift Cards, Payment Systems, E-payments, Business Development, Transaction Processing, Cross-functional Team..., Selling, Product Management, CRM, Customer Service, Management, Banking, Financial Services, Mobile Payments, Cards, Payment Gateways, Mobile Banking, Merchant Services, Contract Negotiation, Saas, Strategic Account..., Payment Cards, Payment Services, SaaS
Education
University of Maryland University College 1995 — 1997
Masters, General Administration
Rice University 1988 — 1991
Bachelor of Arts, Political Science / Policy Studies
D+H U.S. Operation September 2014 - Present
Wittenbach Business Systems June 2013 - March 2014
Clark Security Products February 2012 - May 2013
Fiserv Output Solutions June 2004 - February 2011
Lightspan Inc January 2001 - January 2003
Troy Systems January 1997 - January 2001
Kirchman Corporation January 1994 - January 1997
NCR Corporation March 1985 - January 1994
Skills
Customer Relations, B2B, Customer Satisfaction, Fundraising, Problem Solving, Marketing Strategy, Customer Service, Sales Operations, Sales, Solution Selling, Marketing, Direct Sales, Salesforce.com, Account Management, Sales Process, Selling, New Business Development, Sales Management, Cold Calling, Business Development, Customer Retention, Lead Generation, Key Account Management, Team Building, CRM
Education
Florida State University
Bachelor of Science, Education
Fiserv 1978 - Present
Fiserv Output Solutions May 2003 - February 2011
Continental Airlines February 2002 - April 2003
Continental Airlines June 1988 - February 2002
Continental Airlines June 1986 - April 1988
Fluor Ocean Services May 1980 - January 1981
Fluor Ocean Services June 1975 - May 1980
Education
Houston Community College
Fiserv Output Solutions March 2012 - Present
Secure Commerce Systems July 2011 - March 2012
United Space Alliance January 2005 - July 2011
United Space Alliance June 2008 - July 2009
United Space Alliance January 2000 - January 2005
United Space Alliance January 1995 - January 2000
AlliedSignal Technical Services January 1990 - January 1995
Skills
Network Security, Active Directory, Windows Server, Servers, VPN, Systems Engineering, Switches, Security, Troubleshooting, Software Documentation, Project Planning, VoIP, Routers, Information Security, Management, Cisco Technologies, DHCP, Visio, Integration, Process Improvement, System Administration, DNS, IT Management, Firewalls, Checkpoint, Software Installation, Technical Writing, XP, Six Sigma, Project Management, Telecommunications, Configuration Management, Requirements Management, Leadership, Networking, Network Administration, ITIL, IT Service Management, VMware, Unix, Hardware, Operating Systems, Cisco Routers, Security+, IT Operations, Technical Support, Enterprise Software, Computer Hardware, WAN, SharePoint
Education
Texas A&M University 1987 — 1990
BS Degree, Electronics Engineering Technology
Fiserv Output Solutions July 2010 - Present
WeDoYardWork January 2008 - April 2011
PropertyInfo Corporation January 2007 - May 2008
Stewart Transaction Solutions June 2004 - January 2007
Highland Solutions-Stewart 1997 - 2007
Stewart Transaction Solutions November 2000 - June 2004
Skills
Business Analysis, Process Improvement, Vendor Management, Visio
Education
Houston Community College
Real Estate
Fiserv February 2006 - Present
D+H 2000 - 2006
Affinitas 1997 - 2000
Bank of America 1996 - 1997
Wilson Sculley Associates, Inc. 1995 - 1996
Fiserv Output Solutions 1994 - 1995
U.S. Bank 1990 - 1994
Skills
Solution Selling, Banking, Business Development, CRM, New Business Development, Sales Operations, Sales, Analytics, Account Management, Client Development, Customer Satisfaction, Market Research, Marketing Strategy, Marketing Communications, Product Marketing, Marketing Management, Brand Management, Data Warehousing, Internet Communications, Key Performance..., Loan Origination, Newsletter Production, Outsourcing, Project Management, Quality Management, Marketing Research, Sales Management, Salesforce.com, Training Delivery, Creative Writing, Strategic Communications, Consulting, Team Leadership, Lead Generation, SaaS, Strategic Partnerships, Sales Process, Selling, Enterprise Software
Education
Saint Louis University 1974 — 1978
Bachelor’s Degree, B.S. in the School of Business, Marketing and Advertising Major, Dean's List
The Ohio State University 1989 — 1990
Honorary Degree, Bank Marketing School, American Marketing Association, Bank Marketing
University City High School
Fiserv Output Solutions March 2015 - Present
IHS August 2008 - February 2015
Escape Services (Consulting Firm) 2008 - 2008
Champion Technologies 2007 - 2008
Westwood One 2000 - 2007
Intertek 1995 - 1999
Skills
PMP, SDLC, Project Management, Disaster Recovery, Software Documentation, Data Center, Management, Strategy, Databases, Team Leadership, Microsoft SQL Server, SAP, Quality Assurance, Team Building, Security, IIS, Software Development, Leadership, B2B, IT Management, Business Analysis, Visio, Project Planning, Microsoft Exchange, Information Technology, SharePoint, IT Service Management, Budgets, Windows, Troubleshooting, SaaS, Business Process, Data Warehousing, Integration, Outsourcing, .NET, SQL, CRM, Process Improvement, Business Process..., Sarbanes-Oxley Act, Recruiting, Risk Management, Program Management
Education
The University of Texas at Austin
Bachelor of Business Administration (BBA), Business/Office Automation/Technology/Data Entry
Fiserv Output Solutions July 2009 - Present
Vestcom November 1999 - May 2009
RR Donnelley Moore June 1979 - September 1998
Skills
Variable Data Printing, Direct Mail, Print On Demand, Print Management, Account Management, Digital Printing, Direct Marketing, Offset Printing, Email Marketing, B2B, Sales Management, Lead Generation, Sales, Salesforce.com, Solution Selling, Sales Process, Sales Presentations, Direct Sales, New Business Development, Selling, Management, CRM, Multi-channel Marketing, Cold Calling, Key Account Management, Marketing Strategy, SaaS, Product Marketing
Education
Providence College 1975 — 1979
BS, Business Management
Norwalk High School 1971 — 1975
College Prep, College Prep
Fiserv Output Solutions December 2013 - Present
JV Industrial Companies, Ltd. November 2010 - December 2013
JV Industrial Companies January 2010 - December 2013
Isle of Capri Casino January 2006 - January 2010
Skills
Software Installation, Active Directory, Windows Server, Switches, Wireless Networking, Network Administration, Networking, Unix, Help Desk Support, Printers, Troubleshooting, System Deployment, Microsoft Certified..., Microsoft Exchange, Windows 7, XP, Backup Exec, VMware, Blackberry Enterprise..., VMware ESX, Citrix, Disaster Recovery, System Administration, Laptops, Cisco Technologies, SAN, Microsoft Technologies, Workstations, Group Policy, Antivirus, Infrastructure, A Certified, DHCP, Virtualization, Windows XP, Norton Ghost
Education
McNeese State University 1996 — 1997
The Art Institute of Indianapolis January 2006 - Present
Fiserv Output Solutions April 2005 - August 2006
Skills
Sculptor
Education
New York Academy of Art 2002 — 2004
Master of Fine Arts (M.F.A.), Sculpture
BYU Hawaii 2001 — 2002
Bachelor of Fine Arts (B.F.A.), Sculpture
The Baynes Group June 2012 - Present
National Government Services February 2010 - June 2012
Eli Lilly and Company September 2002 - January 2010
Eclipse Consulting Inc. January 2000 - April 2002
Fiserv Output Solutions November 1997 - January 2000
Computer Task Group June 1995 - November 1997
McDonald's Corporation August 1995 - January 1996
Dow Chemical January 1995 - June 1995
IUPUI August 1994 - January 1995
Skills
SQL, JCL, COBOL, Oracle, Business Objects, PL/SQL, Lead Development, Business Process, Business Analysis, Visio, CSV, Testing, User Acceptance Testing, SDLC, Vendor Management, Software Documentation, Requirements Gathering, Analysis, Business Requirements, SharePoint, Test Planning
Education
B2T Training 2010 — 2011
Certificate, Business Analysis
Systems Engineer Development Program 1995 — 1995
Certificate, Structured COBOL, JCL, CICS
Purdue University 1990 — 1994
Bachelor of Science, Information Systems
Central Nine Vocational Technical School 1988 — 1990
Certificate, Business Computers
Fiserv Output Solutions March 2007 - Present
Tabs Direct 1996 - 2007
Auchan Hypermarket April 1992 - July 1996
Skills
Woodworking
Education
Southeastern Louisiana University 1986 — 1991
BS, Accounting
Enterprise Products July 2011 - Present
Cohen Systems Consulting December 2007 - Present
MRE Consulting May 2010 - July 2010
BG Group, North America December 2007 - July 2010
F-1 Consulting Group December 2007 - May 2010
Fiserv Output Solutions June 2006 - December 2007
Dynegy 2000 - 2006
Vericenter, Inc. June 2000 - September 2000
Coastal Corp. July 1990 - June 2000
Entre/MultiNet 1986 - 1989
Skills
Enterprise Security..., Enterprise Risk..., Project Management, Regulatory Gap Analysis, SOX, COBIT, NIST, HIPAA), Security Policy..., Authentication Systems, Single Sign-On &..., Incident Response, Security Countermeasures, Vulnerability Assessment, Penetration Testing, SEIM Tools, Data Loss Prevention..., Encryption -..., Encryption -..., Disk Encryption, Remote Access Controls, Secure Wireless..., Forensics Case Analysis..., Computer Forensics, Network Forensics, Application Security, IT Audit & Compliance, Enterprise Architecture, Security, Network Security, Firewalls, Data Center, Information Security, Information Security..., Infrastructure, Compliance, Enterprise Security, Networking, CISSP, Security Audits, Servers, Management, Sarbanes-Oxley Act, Enterprise Software, Vulnerability Management, IT Audit, IT Management, Computer Security, Cisco Technologies
Education
University of Houston 1972 — 1977
BBA, Finance
San Angelo Central High School
High School
Comcast Cable August 2013 - Present
St. Pius X School 2012 - 2013
U.S. Global Investors 2007 - 2012
PropertyInfo Corporation 2006 - 2007
Hewlett Packard 2006 - 2006
Fiserv Output Solutions 2003 - 2005
Invesco Ltd. 2000 - 2003
Invesco Ltd. 1998 - 2000
Skills
Change Management, Vendor Relations, Relational Databases, Requirements Gathering, Business Analysis, SDLC, SQL, Problem Solving, Process Improvement, MS Project, Requirements Analysis, Data Analysis, Team Leadership, Customer Relations, Access, Project Planning, Analysis, Agile, SharePoint, Excel, Vendor Management, Integration, Microsoft Excel, Customer Service, Software Documentation, Business Process, Project Management, Cross-functional Team..., Testing, Databases, Training, Agile Methodologies, Leadership, Visio, Strategic Planning, Enterprise Software, Program Management
Education
University of the Incarnate Word 2011 — 2012
Master of Business Administration (MBA), Business Administration and Management, General, With Distinction
Tulane University
University of Houston
Bachelor of Science, Hotel & Restaurant Management
SHAZAM Network - ITS, Inc. February 2013 - Present
Fiserv Output Solutions August 2010 - January 2013
Novo Nordisk 2009 - 2010
Minnesota Lung Center / Minnesota Sleep Institute 2008 - 2009
GlaxoSmithKline 2004 - 2007
Deluxe Corporation 1987 - 2003
Skills
Cross-functional Team..., Product Development, Marketing Communications, Budgeting, Product Management, Marketing Management, Healthcare, Customer Satisfaction, Account Management, Product Marketing, New Business Development, Promotions, Forecasting, Selling, B2B, Salesforce.com, Budgets, Marketing, Sales Process, Sales, Team Leadership, Sales Management, Business Development, Product Launch, Strategy, Direct Sales, Direct Marketing, Marketing Strategy, Solution Selling, Sales Presentations, Lead Generation, Sales Operations
Education
Saint John's University 1981 — 1983
Bachelor's Degree, Biology
Fiserv Output Solutions June 2012 - Present
AIG VALIC May 2011 - June 2012
Greater Houston Commercial Properties November 2008 - May 2011
Skills
Asset Management, Banking, Sales, Operations Management, Business Process..., Marketing, Insurance, Management, Product Development, Finance, Process Improvement, Business Analysis, Vendor Management, Account Management, Business Development
Education
Stephen F. Austin State University 1991 — 1996
Bachelor of Science
Fiserv Output Solutions May 2013 - Present
SCI Group March 2011 - December 2012
University of Phoenix 2008 - 2012
Gabriel Logistic Solutions, Inc. April 2009 - December 2010
Verizon Information Services February 2010 - August 2010
Self-employed April 2008 - April 2009
Morgan Stanley Investment Management December 1998 - April 2008
Van Kampen Investments/Morgan Stanley 1999 - 2008
Van Kampen Investments 1991 - 2008
Van Kampen Funds 1989 - 1999
Skills
Business Analysis, Business Process..., Project Management, Management, Integration, Software Documentation, Training, Operations Management, Telecommunications, Process Improvement, ERP, Leadership, SDLC, Requirements Analysis
Education
LeTourneau University 1998 — 2000
MBA, Executive Management
University of Houston 1985 — 1989
BS, Mathematics
Cannon Federal Credit Union December 2014 - Present
Friendswood Volunteer Fire Department November 2011 - Present
Fiserv Output Solutions July 2012 - September 2014
Farmers Insurance Group Federal Credit Union September 2001 - September 2010
Self employed July 1999 - December 2000
Star One FCU July 1982 - July 1999
Austin Municipal FCU May 1979 - July 1982
Skills
Process Improvement, Leadership, Strategic Planning, Training, Team Building, Microsoft Office, Strategy, Budgets, Business Development, Program Management, Management, Human Resources, Marketing, Marketing Strategy, Accounting, Customer Service, Banking
Education
The University of Texas at Austin
BBA, Accounting and Business/Management
Fiserv June 2014 - Present
Fiserv Output Solutions May 2008 - Present
Fiserv Output Solutions September 1995 - June 2014
Skills
Direct Mail, Account Management, Customer Service, Marketing, Marketing Strategy, Strategic Planning, New Business Development, Team Building, Process Improvement, Advertising, Project Management, Project Planning, Graphic Design, Photoshop, Color Correction, Business Continuity..., Disaster Recovery, Adobe Creative Suite, Mac & PC platforms, Mac OS, CPR Certified, Printing, Digital Printing
Education
Southeast Missouri State University 1987 — 1993
BA, Graphic Design
Fiserv Output Solutions January 2013 - Present
SourceLink 2011 - 2012
SourceLink 2009 - 2011
SourceLink 2003 - 2009
Harte-Hanks, Inc. 2001 - 2003
Discover Financial Services 1998 - 2001
Moore Business Communications 1994 - 1998
Skills
Direct Mail, Direct Marketing, Multi-channel Marketing, Integrated Marketing, Marketing Strategy, Variable Data Printing, Digital Printing, B2B, Digital Marketing, Marketing, Account Management, Relationship Marketing, Strategic Planning, Offset Printing, CRM, Sales Management, Mergers & Acquisitions, Product Marketing, Strategic Partnerships, Advertising, New Business Development, Marketing Communications, Print Management, Sales, Product Management, Market Planning, Online Marketing, Sales Process, Cross-functional Team..., P&L Management, Marketing Management, Strategy, Customer Retention, Mobile Marketing, Key Account Management, Business Development, Social Media Marketing, Print On Demand
Education
American InterContinental University
AA, Business & Marketing
Fiserv Output Solutions May 2014 - Present
Life Time Fitness May 2014 - Present
Fiserv Output Solutions January 2013 - May 2014
Fiserv Output Solutions January 2008 - January 2013
Fiserv Output Solutions (formerly Personix) January 1998 - January 2008
EZ-Serve October 1995 - November 1996
Skills
COBOL, Vendor Management, Team Building, Process Improvement, Analysis, Application Architecture, Integration, Applications..., Offshore Software..., Quality Assurance, Software Development, Access, Resource Development, Business Analysis, GMC PrintNet T, Requirements Gathering, SDLC, Disaster Recovery, Software Documentation, Project Management, Program Management, Human Resources, Requirements Analysis, IT Management, Software Project..., Enterprise Architecture, Visio, Agile Methodologies, Business Intelligence, Databases, Microsoft SQL Server, SharePoint, Management, Solution Architecture, Agile & Waterfall..., SSIS, Fitness Instruction, Cardiovascular Fitness, Core Strength, Leadership
Education
San Jacinto College 1994 — 1997
Associates, Application Programming
Dayton High School 1988 — 1993
diploma, General, 3.0
Puffer-Sweiven January 2015 - Present
Custom Machining Consultants April 2014 - December 2014
Midland Manufacturing 2013 - 2014
Johnson Enterprises September 2008 - May 2013
TimkenSteel Corporation December 2011 - April 2013
The Art Institute of Houston August 2011 - March 2012
ITT Technical Institute October 2010 - March 2012
Banta / RRDonnelley 2007 - 2008
Fiserv Output Solutions 1999 - 2007
GE Oil & Gas May 1998 - March 1999
Skills
Lean Manufacturing, Process Improvement, Contract Negotiation, Team Building, Manufacturing..., Manufacturing, Purchasing, Project Planning, Continuous Improvement, Change Management, Operations Management, Product Development, Inventory Management, Troubleshooting, Budgets, Management, Automotive, Microsoft Excel, Cross-functional Team..., Strategic Planning, Analysis, Leadership, Negotiation, Coaching, Program Management, Business Analysis, Customer Service, Training, Project Management, Team Leadership, Microsoft Office, Supply Chain Management, Six Sigma, Marketing Strategy, Sales, PowerPoint, Business Strategy, Forecasting, Microsoft Word, New Business Development, Software Documentation, Public Speaking, Account Management, Engineering, Logistics, System Administration, Recruiting, Vendor Management, Leadership Development, Sales Management
Education
University of Phoenix 2005 — 2006
Master of Business Administration (MBA)
The Apprentice School @ NNS 1988 — 1992
Welding Technology/Welder
Warwick high school
Northcentral University
Doctor of Philosophy (PhD), Business Administration, Management and Operations
Fiserv Output Solutions October 2001 - Present
Dimac Direct February 1991 - June 2001
Skills
Client Services, Client Relations, Client Rapport, Client Liaison, Client Billing, Print Management, Digital Printing, Offset Printing, Information Management
Education
Lindenwood University 2007 — 2009
Business Administration and Management, General
Fiserv Output Solutions January 2015 - Present
Jonas Fitness, Inc. August 2012 - January 2015
University of Houston-Clear Lake December 2007 - August 2012
Skills
Microsoft SQL Server, Windows Server, SSIS, SSRS, ETL, Microsoft Office, Visual Studio, SQL Server Management..., Project Management, Windows, Process Improvement, Business Analysis, SQL, Visio, Databases
Education
University of Houston 2009 — 2012
BS, Computer Information Systems
San Jacinto College 2007 — 2009
Associate of Arts (A.A.)
Fiserv Output Solutions November 2013 - Present
Ameriprise Financial Services, Inc. March 2013 - October 2013
Moody Gardens® September 2012 - March 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, HTML, Adobe Creative Suite, Event Planning, Event Management, Accounts Payable, Public Relations
Education
University of Houston-Clear Lake 2010 — 2012
Bachelor of Arts, Applied Design & Visual Art, 3.57
San Jacinto College 2009 — 2010
Fiserv OutPut Solutions June 2009 - Present
Pinnacle Financial Strategies May 2007 - June 2009
Fiserv - Personix April 2002 - May 2007
Personix 2002 - 2007
Personix, Fiserv Output Solutions 2002 - 2007
Bisys August 1992 - April 2002
San Jacinto Savings August 1988 - October 1992
Cornerstone Savings Association July 1986 - October 1988
Mtech Thrift Services August 1984 - July 1986
Skills
Business Analysis, Problem Solving, Documentation, Software Implementation, Testing, Quality Assurance, Customer Relations, Change Management, Requirements Analysis, Team Building, Requirements Gathering, MS Project, Customer Service, Vendor Relations, Microsoft Office, Data Analysis, Outlook, Team Leadership, Product Management, Excel, Troubleshooting, Business Requirements, Software Development, Analysis, Systems Analysis, Project Planning, Integration, Word, Agile, Software Project..., Software Documentation, Process Improvement, Agile Methodologies, SDLC, Business Intelligence, Microsoft SQL Server, SQL, Data Center, Vendor Management, Project Management, Visio, SharePoint, Training, Disaster Recovery, Program Management, Management, IT Management, Databases, Project Portfolio..., Networking
Education
Mohawk Valley Community College 1977 — 1978
Proctor HS 1973 — 1977
Fiserv Output Solutions April 1994 - Present
PrintSouth Printing Inc. May 1983 - April 1994
Skills
Print Management, Account Management, Salesforce.com, Offset Printing, Sales Process, Cross-functional Team..., Vendor Management, Contract Negotiation, Variable Data Printing, Direct Mail, Sales, New Business Development, Team Building, Direct Sales, Solution Selling, Selling, Lead Generation, Direct Marketing, Digital Printing, B2B, Cold Calling, CRM, Sales Presentations, Sales Management, Customer Retention, Executive Management
Education
Mercer University
Dell April 2015 - Present
Transocean March 2013 - Present
Fiserv Output Solutions November 2007 - March 2013
Fiserv : CheckFree May 2004 - September 2007
GoFigure Inc November 2002 - May 2004
Elpaso Energy 2001 - 2002
Webridge September 2000 - July 2001
SRA Systems August 1997 - September 2000
Skills
.NET, Scrum, Oracle, Databases, Microsoft SQL Server, Web Services, SSIS, Software Project..., SDLC, Project Management, Stakeholder Management, Agile Project Management, Agile Methodologies, Team Building, IT Management, C#, VB.NET, SQL, Requirements Analysis, Business Analysis, Web Development, ASP.NET, SOA, Integration, Web Applications, Business Process..., Strategic Planning, XML, Process Improvement, Management, Business Process, TFS, PMP, CSM, PMO, Risk Management, Program Management
Education
University of Houston, Victoria 2008 — 2010
MBA, Strategic Management
Anna University 1993 — 1997
BS, Computer Science & Engineering
Securian Financial Group April 2014 - September 2014
Woodbury Financial Services May 2012 - August 2013
Securian Financial Group September 2009 - June 2010
Securian Financial Group January 2007 - September 2009
Fiserv Output Solutions February 2004 - May 2005
Skills
Customer Service, Team Building, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Strategic Planning, Team Leadership, Teaching, Windows, Public Speaking, Leadership, System Administration, Windows 7, Coaching, Microsoft Word, Sales, Access, Process Improvement, Project Management, Training, Management, General Insurance, Communication Skills
Education
Bethel University 2013 — 2015
Bachelor of Arts (B.A.), Business Management
Kaplan Professional School 2007 — 2008
Life/Health/Accident
Northwestern College 2006 — 2008
AA, General Studies
California Department of Corrections and Rehabilitation June 2014 - Present
Allan Company March 2014 - June 2014
CJ Foods June 2013 - February 2014
Fiserv Output Solutions November 2006 - August 2012
Skills
Oracle Financial, Microsoft Excel, Microsoft Office, Customer Service, Troubleshooting, Access, Team Building, Process Improvement, Microsoft Word, Outlook, Print On Demand, General Ledger, Leadership, Management, Auditing, Accounting, Accounts Payable, Finance, PowerPoint
Education
DeVry Keller 2012 — 2015
M.B.A., Accounting
DeVry University 2008 — 2011
Bachelor of Science (B.S.), Business Administration, Accounting
DOLLAR GENERAL CORPORATION June 2015 - Present
TENNESSEE HEALTH CONNECTION January 2014 - June 2015
YMCA- METRO SCHOOL SYSTEM August 2011 - 2013
RELM May 2010 - May 2011
Fiserv Output Solutions July 2008 - July 2009
National College of Business and Technology January 2006 - January 2007
Marketing Sales & Management November 1999 - July 2006
Star Command Security Forces January 2003 - January 2006
Skills
Office Administration, Lease Administration, Security, Student Counseling, Personal Training, Dispatching, Receptionist Duties, Healthcare, Data Entry, Customer Service, Access, Marketing, Outlook, Microsoft Excel, Operations Management, Training, Team Building, Spreadsheets, PowerPoint, Administrative..., Analysis, Team Leadership, Process Scheduler, Strategic Planning, Process Improvement, Sales, Leadership, Time Management, Recruiting, Teamwork, Software Documentation, Coaching, Fundraising, Event Planning, Human Resources, Public Speaking, Management, Social Networking, Budgets, Nonprofits, Leadership Development, Microsoft Office, Microsoft Word, Program Management, Employee Training, Data Analysis, Customer Satisfaction, Employee Relations, System Administration
Education
ACADEMY OF PERSONAL PROTECTION 2009 — 2010
LICENSED, SECURITY, 3.0
Middle Tennessee State University 1998 — 1999
CERT, Computer Info. Systems
Tennessee Technological University 1991 — 1993
CERTIFICATION, Computer Programming
Fiserv Output Solutions March 2003 - Present
SEI October 2000 - March 2003
Pitcairn August 1999 - October 2000
Mellon Financial January 1994 - August 1999
Skills
Process Improvement, Team Building, Vendor Management, Business Analysis, Salesforce.com, Strategic Planning, Account Management, Banking, New Business Development, Cross-functional Team..., CRM, Customer Satisfaction, Solution Selling, Product Management, Lead Generation
Education
Philadelphia University 1990 — 1994
Accounting
Information Technology Consulting May 2010 - Present
Tiger Towncar Service May 2003 - May 2010
Fiserv Output Solutions April 1996 - May 2003
Total 1 (Affiliated Computer Services Inc.), February 1994 - February 1996
US Army September 1977 - January 1993
Skills
Testing, Disaster Recovery, Unix, Program Management, Operating Systems, Databases, Application Development, Solid computer skills, Networking, Analysis, Windows, Management, SQL, Technical Support, Computer Hardware, Software Installation, Visio, SharePoint, Software Development, Troubleshooting, Windows 7, SDLC, IT Operations, Access, Network Security, DNS, System Administration, IT Service Management, IT Management, Integration, Security, Software Documentation, Visual Basic, Servers, XP, Microsoft Exchange, ITIL, Vendor Management, Information Technology, COBOL, Active Directory, Microsoft SQL Server, Network Administration, Windows Server, Cisco Technologies, Business Analysis, Enterprise Architecture, IT Strategy, Computer Security, Requirements Analysis
Education
mycomputercareer.com 2013 — 2016
Microsoft, CompTIA, and Cisco Certifications including A+, NET +, MCTS, MTA, MCITP, CCENT, and CCNA.
mycomputercareer.com 2013 — 2014
M.B. Smiley 1974 — 1977
American Inter-Continental University
Information Technology
San Jacinto College
Elixir Technologies March 2014 - Present
Cox Strategic Consulting September 2012 - Present
GMC Software Technology June 2012 - September 2012
GMC Software Technology July 2011 - July 2012
GMC Software Technology August 2010 - July 2011
Fiserv Output Solutions 2009 - August 2010
Green Zebra April 2007 - February 2009
Personix (a division of Fiserv) February 2006 - April 2007
Personix (a division of Fiserv) January 2005 - February 2006
Personix (a division of Fiserv) 2003 - 2005
Skills
Cross-functional Team..., Product Launch, Customer Relations, Budgeting, Operations Management, Customer Communication, Customer Experience..., Solution Architecture, Product Marketing, Variable Data Printing, Enterprise Portals, Business Workflows, Training Delivery, Sales Management, Channel Strategy, Cloud Applications, Technology Integration, Agile Methodologies, Project Management, Content Strategy, Content Writing, Document Management, Enterprise Content..., Digital Archiving, CRM Integration, Salesforce.com, SharePoint, GMC PrintNet T, HP Exstream, ISIS Papyrus, Digital Printing, Print Management, Data Modeling, Microsoft CRM, Social CRM, Social Media, Mobile Technology, Mobile Applications, Integration Architecture, Enterprise Integration, PMI Trained, Virtualization, Budgets, Integration, Program Management, Business Process, CRM, Product Management, Enterprise Software, Professional Services
Education
Texas A&M University 1987 — 1988
MS, Finance & Business Computing
Stephen F. Austin State University 1983 — 1987
BBA, Finance, Accounting
Cimation August 2013 - Present
Virtual Bridges January 2012 - July 2013
Fiserv Output Solutions 2005 - January 2012
Leadership Austin 2011 - 2011
Strategic Forecasting February 2004 - November 2005
VirtualCFO February 2002 - February 2003
Softbank Emerging Markets 2001 - 2003
Brand3 January 2000 - January 2001
Ernst & Young October 1998 - January 2000
Accenture August 1996 - October 1998
Skills
Strategic Planning, Business Valuation, Corporate Finance, Business Process..., Investor Relations, Sales Management, Fundraising, Risk Assessment, Financial Analysis, Mergers, Forecasting, Revenue Recognition, Start-ups, Financial Reporting, Program Management, Budgets, Strategy, Accounting, Cross-functional Team..., Mergers & Acquisitions, Business Planning, Strategic Partnerships, Executive Management, Internal Controls, Due Diligence, Finance, Leadership, Business Development, Management, Entrepreneurship, Team Leadership, Team Building, Strategic Financial..., Analysis, Auditing, Cash Management, Investments, Cash Flow, Venture Capital, Negotiation, Process Improvement
Education
The University of Texas at Austin 1987 — 1991
BBA, Accounting
Fiserv Output Solutions July 2013 - Present
Skills
Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Harrison College-Indianapolis 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant
ITT Technical Institute-Indianapolis 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Chemistry
Starbucks October 2011 - Present
Fiserv Output Solutions November 2009 - March 2011
Personix September 2007 - November 2009
Caffe Del Drago May 2004 - July 2007
Famous Footwear January 2003 - February 2004
Skills
Microsoft Office, Account Management, Customer Satisfaction, Customer Service, Event Planning, Leadership, Management, Microsoft Excel, Project Management, Retail, Sales, Social Media, Process Improvement, Team Building, Team Leadership, Training, Time Management, Inventory Management, Strategic Planning
Education
Indiana University-Purdue University at Indianapolis
Intaglio Plus January 2015 - Present
First Edge Solutions July 2012 - January 2015
Fiserv Output Solutions July 2006 - July 2012
Jerome Group July 1986 - July 2006
Skills
Direct Mail, Direct Marketing, Variable Data Printing, Digital Printing, Marketing Strategy, B2B, New Business Development, Offset Printing, Advertising, Database Marketing, Marketing Communications, Integrated Marketing, Lead Generation, Email Marketing, Digital Marketing, Multi-channel Marketing, Print On Demand, Loyalty Marketing, Solution Selling, Customer Acquisition, Print Management, Relationship Marketing, CRM, Marketing Automation, Strategy, Marketing, Online Marketing, Mobile Marketing, Brand Development, Social Media Marketing, Trade Shows, Sales, Account Management, Sales Process, Direct Sales, Sales Presentations, Salesforce.com, Selling, Strategic Partnerships, Social Media, Product Marketing, Sales Management, Marketing Management, B2B Marketing, Customer Retention, Online Advertising, Business Development, Market Planning, SaaS, Cold Calling
Education
Saint Louis University 1977 — 1982
BA&S, Geology
CHS
Meridium 2014 - Present
FuelQuest 2011 - 2014
RealEC Technologies 2010 - 2011
Fiserv Output Solutions 2009 - 2010
GE Oil & Gas 2007 - 2009
General Electric -- Energy 2003 - 2007
HCL Technologies 2002 - 2003
Aptech Corporation 1996 - 2002
Skills
Product Management, Vendor Management, Program Management, SaaS, Business Intelligence, SDLC, Integration, Software Development, Agile Methodologies, Requirements Analysis, Six Sigma, Management, Project Management, Cloud Computing, ERP, CRM, Business Process, Outsourcing, Leadership, Enterprise Software, Product Development, Change Management, Business Analysis, Go-to-market Strategy, Strategic Planning, Product Marketing, PMO, Cross-functional Team..., Product Design, Product Road Mapping, Fuel Management, Supply Chain, Forecasting, Customer Service, Pragmatic Marketing, Data Analysis, Marketing Strategy, Product, Oil & Gas
Education
The University of Texas at Austin - The Red McCombs School of Business 2005 — 2007
Master of Business Administration (MBA)
University of Mumbai
B.S., Electronics Engineering
Fiserv Output Solutions January 2010 - Present
Masonite October 2007 - December 2009
Personix November 2000 - October 2007
Skills
ASP.NET, Microsoft SQL Server, XML, T-SQL, Access, Visual Basic, ASP, Programming, SQL, jQuery, XSLT, COBOL, Integration, Databases, .NET, Analysis, C#, VB.NET
Education
Central Connecticut State University 1974 — 1979
BA, Physics/Math
Marathon Petroleum Corporation August 2015 - Present
Dell September 2014 - August 2015
Ted Cruz 2016 April 2015 - 2015
Alliant Energy August 2013 - April 2014
Fiserv Output Solutions May 2012 - July 2013
State of Montana - House of Representative November 2010 - December 2012
Dell July 2011 - February 2012
KBS Computer Solutions Inc June 2001 - July 2011
Skills
Disaster Recovery, Process Improvement, Software Documentation, Project Management, Management, Integration, Business Continuity, Project Planning, Leadership, Training, Strategic Planning, Resource Management, Customer Service, Vendor Management, Strategy, Analysis, Business Continuity..., IT Management, Risk Management, Telecommunications, SDLC, Testing, IT Strategy, SharePoint, BC/DR, Incident Response, Information Technology, Governance, Enterprise Risk..., Risk Assessment, Business Analysis, Business Impact Analysis, Business Process..., Program Management, IT Project & Program..., Budgets, BIA, Business Resumption..., IT Risk Management, PMO, Project Portfolio..., Consulting, Business Development, Compliance, Strong interpersonal..., Strong customer-facing..., Policies & Standards, PMP, MS Project, Software Project...
Education
University of Phoenix 2002 — 2004
BS, Information Technology
Diablo Valley College 1986 — 1988
AA, HVAC
Mt. Diablo High
High School Diploma, General Ed
Fiserv Output Solutions March 2006 - Present
Fiserv DirectSource 2001 - 2006
Fiserv, Inc. 1995 - 2001
SmartPay Processing Inc, 1993 - 1995
Hawkeye Banks of Iowa 1989 - 1993
Commercial Federal 1979 - 1989
Skills
Strategic Planning, Product Management, New Business Development, Financial Services, Solution Selling, Payments, Business Development, Executive Management, Business Strategy, Strategic Alliances, Business Alliances, Product Marketing, Marketing Strategy, Account Management, Sales Management, Direct Marketing, Salesforce.com, SaaS, Sales, Channel Partners, Professional Services, Leadership, Start-ups, Strategy, Direct Sales, Strategic Partnerships, Integration, Multi-channel Marketing, Operations Management, Vendor Management, CRM, E-commerce, Lead Generation, Go-to-market Strategy, Relationship Management, Cross-functional Team..., Enterprise Software, P&L Management, Customer Retention, Analytics, Outsourcing, Sales Process, Selling, Competitive Analysis, Customer Acquisition, Sales Operations, B2B, Analysis, Thought Leadership, Management
Education
The University of South Dakota
Fiserv Output Solutions 2006 - 2009
Fiserv Output Solutions January 2008 - December 2008
Kforce Technology Staffing January 2004 - October 2004
PeopleSoft Inc. April 1999 - June 2003
Education
Heald College 1997 — 1999
A.A.S
Halliburton August 2015 - Present
Halliburton February 2013 - Present
GMC Software Technology May 2011 - February 2013
Fiserv Output Solutions June 2009 - March 2011
Attachmate Netiq BU April 2006 - March 2009
NetIQ dba Attachmate 2002 - March 2009
Attachmate 2002 - March 2009
NETIQ 2002 - 2007
Skills
Enterprise Software, Agile Methodologies, Software Project..., SaaS, Agile Project Management, Integration, Cloud Computing, SDLC, Business Intelligence, Scrum, Business Analysis, Product Management, Software Development, SharePoint, Strategic Planning, Requirements Analysis, PMP, Cross-functional Team..., IT Strategy, Project Portfolio..., Solution Architecture, Business Process
Education
Andhra University 1991 — 1995
Bachelor Of Science, Mechanical Engg
SRKR Engg College 1991 — 1995
Bachelor's degree, Mechanical Engineering
ARGUS Software 2012 - Present
Fiserv Output Solutions December 2008 - February 2012
PROPERTYINFO CORPORATION July 2007 - August 2008
Stewart Transaction Solutions January 2003 - July 2007
PropertyInfo March 1997 - January 2003
PropertyInfo January 1995 - March 1997
UNIVERSITY OF TEXAS HEALTH SCIENCE CENTER 1990 - 1995
UNIVERSAL COMPUTER SYSTEMS 1988 - 1990
Skills
Leadership, Management, Process Development, Process Improvement, Project Portfolio..., Program Management, PMO, Agile Methodologies, SDLC, Vendor Management, Business Analysis, Integration, Business Process, SharePoint, Software Project..., Testing, Requirements Analysis, Product Management, Enterprise Software, Change Management, Requirements Gathering, Project Management, Scrum, Business Strategy, Software Quality..., Problem Solving, Contract Negotiation, Budgets, MS Project, Software Development, Software Design, Software Training, Budgeting, Agile
Education
Texas A&M University
BS, Political Science and Government
University of Houston
MBA, Strategic Management
Fiserv Output Solutions 2010 - Present
Personix December 2004 - 2010
Skills
Project Management, Strategic Planning, Account Management, Business Analysis, Software Documentation, Process Improvement, Program Management, Requirements Analysis
Education
Texas A&M International University 1982 — 1986
BS, Psych
McCullough H.S. 1978 — 1982
Fidelity National Information Services March 2013 - Present
Self Employed Sales Consulting September 2012 - March 2013
Billtrust August 2010 - June 2012
Fiserv Output Solutions January 2006 - June 2010
Emdeon January 2004 - January 2006
DST Output December 1997 - December 2004
Skills
Enterprise Technology..., Software Solution Sales, Hunter, New Business Development, Financial Services, Strategic Account..., EBPP, SaaS, B2B, RFP, Solution Selling, Outsourcing, Strategic Partnerships, Electronic Payment..., Key Account Management, Business Analysis, E-invoicing, Account Management, Cloud Computing, Sales Presentations, Leadership, Management, Sales, Telecommunications, Executive Management, Enterprise Software, Salesforce.com
Education
California Polytechnic State University-San Luis Obispo 1990 — 1993
Bacholer of Science, Business Administration
El Dorado High School
Fiserv Output Solutions December 2014 - Present
Texas IT Services January 2013 - December 2014
Baker Hughes January 2010 - December 2012
Calpine September 2006 - January 2010
Getronics November 1994 - June 2006
BP November 1994 - June 2006
Boeing 1990 - 1994
Skills
Troubleshooting, Microsoft Exchange, Disaster Recovery, Software Installation, IT Service Management, Windows 7, XP, LAN-WAN, Telecommunications, Switches, Databases, DHCP, Security, Windows Server, Active Directory, Computer Hardware, Cisco Technologies, Operating Systems, System Administration, Project Management, Networking, Leadership, VMware, Vendor Management, Information Technology, Data Center, Network Administration, Wireless Networking, WAN, Routing, Change Management, Network Design, Servers, Firewalls, Technical Support, Citrix, Cisco IOS, Routers, Project Planning, Cisco Call Manager, Windows, IT Operations, DNS, TCP/IP, IT Management, Engineering, Outlook, Microsoft Office, Customer Service, Management
Education
Sam Houston State University 1981 — 1984
Bachelor of Business Administration (BBA), Business/Computer Science
Alvin Community College 1980 — 1981
Fiserv Output Solutions March 2012 - Present
Fiserv Output Solutions July 2009 - March 2012
Skills
Visio, Business Analysis, Access, Account Management, Software Documentation, Vendor Management, Team Leadership, Customer Service, Troubleshooting, Process Improvement, Customer Satisfaction, SharePoint
Education
Texas A&M University 1991 — 1995
Fiserv Output Solutions March 2014 - Present
Skills
Sales, Customer Service, Insurance, Team Building, Management, Process Improvement, Leadership, Training, Marketing, Strategic Planning, Term Life Insurance, Project Management
Education
Sam Houston State University 2000 — 2003
BBA, Management Information Systems
Sam Houston State University
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Fiserv Output Solutions October 2013 - Present
MID Technologies Inc. 2001 - September 2011
Education
Ivy Tech Community College 1981 — 1983
Fiserv Output Solutions September 2008 - Present
Fiserv Output Solutions November 2003 - September 2008
KM Associates December 2001 - December 2003
B2E Solutions, A Compaq Company February 2001 - December 2001
Artios April 2000 - February 2001
Connective Technologies, Inc. March 1996 - April 2000
Skills
Digital Printing, Print Management, Account Management, SDLC, Variable Data Printing, Offset Printing, Process Improvement, Direct Mail, SharePoint, Quality Assurance
Education
Texas A&M University 1982 — 1986
Marathon Oil Corporation September 2013 - November 2014
CGI August 2012 - May 2013
Intertek January 2012 - May 2012
Williams July 2010 - December 2011
Independent Contracting May 2009 - June 2010
Computer Task Group June 2008 - April 2009
Stanley Associates, Inc. January 2008 - March 2008
Medical Services April 2007 - June 2007
Fiserv Output Solutions January 2007 - March 2007
Skills
Microsoft SQL Server, Databases, SQL, VB.NET, Crystal Reports, Visual Basic, Visual Studio, SharePoint, VSS, Customer Service, Oracle Applications, Stored Procedures, Software Development, Database Triggers, Database Packages, C#.NET, Microsoft Office,..., Oracle, XML
Education
Stephen F. Austin State University
Bachelor of Science, Math and Chemistry, 2.8/4.0
Finish Line January 2012 - Present
Fiserv Output Solutions 2007 - Present
Veolia Water North America May 2011 - December 2011
Personix August 2007 - April 2011
Personix, Inc. (Fiserv Output Solutions) 2007 - April 2011
HSBC January 2005 - June 2007
HSBC Mortgage Services 2005 - 2007
BAA Indianapolis LLC September 2001 - March 2004
Skills
Business Analysis, Project Management, Vendor Management, SDLC, Databases, Requirements Gathering, Team Leadership, Program Management, Software Project..., Process Improvement, Visio, Team Building
Education
Indiana University Bloomington 1983 — 1985
Baldwin & Lyons, Inc. May 2014 - Present
Finish Line February 2013 - May 2014
Finish Line January 2012 - February 2013
Veolia Water North America April 2011 - January 2012
Fiserv Output Solutions 2008 - March 2011
Fiserv August 2007 - March 2011
HSBC 2005 - 2007
Member HSBC Group 2004 - 2007
Skills
Vendor Management, Risk Management, Process Improvement, Business Analysis, SDLC, Management, PMP, Business Process..., Visio, Software Project..., Program Management, Requirements Analysis, MS Project, PMO, Project Portfolio..., Cross-functional Team..., Requirements Gathering, IT Strategy, Software Documentation, Business Process, Project Management, Leadership, Team Leadership, Business Intelligence, Team Building, SharePoint
Education
Indiana University-Purdue University at Indianapolis 2006 — 2008
BS, Business
Indiana University Bloomington 1981 — 1985
Hewlett-Packard October 2013 - Present
General Motors April 2013 - October 2013
Dell January 2008 - April 2013
Dell December 2004 - December 2007
Worksuite February 2004 - April 2004
Calpine 2004 - 2004
Fiserv Output Solutions January 2003 - November 2003
ExxonMobil March 2001 - June 2002
Dell December 1999 - March 2001
Compaq September 1996 - December 1999
Skills
Solution Architecture, Agile Methodologies, Enterprise Architecture, SDLC, Microsoft SQL Server, SOA, IT Strategy, Software Project..., Requirements Analysis, Business Intelligence, Software Development, Architecture, Data Warehousing, Web Services, .NET, Scrum, Enterprise Software, Data Modeling, SQL, EAI, Database Design, Agile Project Management, ETL, C#, ASP.NET, Application Architecture, Master Data Management, Integration, Architectures, SharePoint, XML, Oracle
Education
Arizona State University 1990 — 1995
Bachelor of Science (BS), Computer and Information Systems
Houston Methodist Hospital November 2014 - Present
St. Luke's Episcopal Health System February 2013 - May 2014
Fiserv Output Solutions 2011 - January 2013
Fiserv Output Solutions 2004 - 2011
Fiserv 2003 - 2004
Fiserv Output Solutions 2000 - 2002
Heath Consultants 1992 - 1997
Skills
Agile, Business Analysis, Application Development, Visual Basic, Quality Assurance, Problem Solving, SDLC, Software Development, Programming, Customer Relations, Documentation, SQL, MS Project, Data Center, Databases, Visual Studio, XML, Access, Process Improvement, IT Service Management, Cross-functional Team..., Project Planning, Integration, Team Building, HTML, .NET, Change Management, VB.NET, Analysis, Visio, Data Analysis, Agile Methodologies, Disaster Recovery, Testing, IIS, Unix, Software Documentation, Requirements Analysis, Software Project..., Troubleshooting, ITIL, IT Operations, SharePoint, Management, ERP, Vendor Management, Microsoft SQL Server, Enterprise Architecture, Business Intelligence, SOA
Education
LeTourneau University 2006 — 2007
MBA, Business
LeTourneau University
BS, Business Administration
Tahititan Noni February 1998 - Present
Fiserv Output Solutions January 1980 - Present
Presently inactive January 1978 - Present
Cottage Flowers November 1990 - October 2000
Gladstone House January 1977 - December 1988
Skills
Floral Designer, Printer, Bartender, Managerial Skills, Cosmetologist, Printing..., Supervisory Experience, Process Improvement, Training, Time Management, Customer Service, Coaching, Email Marketing, Account Management, Sales Process, Management
Education
Century College 1977 — 1979
St. Paul College
Fiserv Output Solutions 2005 - Present
Putnam Investments August 1995 - October 2005
Education
Bryant University
Medway High School 1983 — 1989
RepuCare August 2015 - Present
Private March 2015 - August 2015
Fiserv Output Solutions April 2012 - February 2015
Federal-Mogul March 2011 - September 2011
Pratt Corporation June 2010 - December 2010
D&M Holdings US, Inc April 2008 - April 2010
D&M Holdings/Escient division April 2007 - April 2008
D&M Holdings/Escient division July 1999 - March 2007
AVANTEC, Inc November 1997 - July 1999
AVANTEC July 1997 - November 1997
Skills
Employee Benefits, Benefits Administration, Employee Relations, HRIS, Human Resources, Leadership, Management, Microsoft Office, Payroll, Performance Management, Recruiting, Software Documentation, Budgets, Interviews, Customer Service, Personnel Management
Education
Indiana Wesleyan University 2000 — 2003
B.S, Management 2003
Indiana University Purdue University
Human Resources Management Certificate, Human Resources Management and Services
Attended Vincennes University
Business Management; Marketing and Distribution
Fiserv Output Solutions February 2001 - Present
Education
Simmons College - Simmons School of Management 1990 — 1991
Master of Business Administration (MBA)
Harris Health System December 2012 - Present
Fiserv Output Solutions July 2007 - November 2012
Citigroup April 2006 - May 2007
Countrywide February 2005 - March 2006
Whirlpool Corporation February 2004 - January 2005
Fannie Mae October 2002 - December 2003
Skills
SDLC, Requirements Gathering, Business Analysis, Visio, Process Improvement, Agile Methodologies, Vendor Management, Software Documentation, Requirements Analysis, MS Project, Business Process..., UltraEdit, SharePoint, Document Management, Integration, Analysis, Microsoft SQL Server, Project Management, Management, SQL, Project Planning, Team Leadership, PMO, Software Project..., User Acceptance Testing, IT Strategy, PMP, IT Management, Microsoft Project
Education
Osmania University 1997 — 2000
Bachelor of Science (BS)
ARGUS Software May 2012 - Present
Fiserv Output Solutions April 2009 - April 2012
Fiserv Output Solutions June 2007 - April 2009
AIG VALIC July 2006 - June 2007
AIG VALIC February 2005 - July 2006
AIG VALIC February 2004 - July 2006
AIG VALIC April 2002 - February 2004
AIG VALIC August 2000 - April 2002
Skills
Business Analysis
Education
Stephen F. Austin State University 1998 — 2000
Business
Fiserv Output Solutions August 2008 - Present
Fiserv Output Solutions 2008 - Present
Fiserv Output Solutions 2002 - Present
Personix November 1992 - Present
Fiserv - Personix 1992 - Present
Fiserv 1992 - Present
Skills
Program Management, Business Analysis, SQL, Management, Vendor Management, SDLC, Process Improvement, Business Continuity, Leadership, Change Management, Integration, Disaster Recovery, Software Development, Business Intelligence, Cross-functional Team..., Project Management, Business Continuity..., Visio, Business Process..., PMO, Strategic Planning, Project Portfolio..., IT Strategy, SharePoint, Enterprise Architecture
Education
State University of New York College at Oswego 1978 — 1981
BA, Economics
Ward Melville High School 1973 — 1976
BS
Fiserv Output Solutions July 2012 - Present
Consolidated Graphics December 2010 - July 2012
Various Medical Businesses (Contract Work) January 2009 - November 2010
BMC Software March 2007 - December 2008
BMC Software March 2005 - March 2007
BMC Software March 2000 - March 2005
BMC Software May 1995 - March 2000
Hi/LO Auto Supply May 1991 - May 1995
National Convenience Stores November 1987 - May 1991
Practicing Pharmacists Institute May 1984 - December 1986
Skills
ITIL, Application Development, SDLC, Cloud Computing, Disaster Recovery, IT Service Management, Databases, Architecture, Software Development, SaaS, Requirements Gathering, Integration, Unix, Business Intelligence, Enterprise Architecture, Visio, Quality Assurance, Enterprise Software, Software Project..., SQL, IT Management, .NET, Team Leadership, Operating Systems, Windows, Requirements Analysis, Linux, SharePoint, IT Operations, Shell Scripting, Testing, Agile Methodologies, Oracle, Process Improvement, Solution Architecture, Project Management, Web Applications, Scrum, IT Strategy, Management, SOA, Agile Project Management, Microsoft SQL Server, Change Management, Vendor Management, Project Planning, Business Analysis, Leadership, Software Documentation, Business Process
Education
Computer Learning Center 1986 — 1987
Associate’s Degree, Computer Programmer, 3.95
Marshall University 1982 — 1983
Concentrated on a BS in, Computer Science
University of Kentucky 1980 — 1982
Concentrated on a BS in, Electrical Engineering
George Washington High School 1977 — 1980
High School Diploma, College Preparation
Fiserv Output Solutions May 2012 - Present
Skills
Certified Training..., Six Sigma Green Belt, Facilitator, Business Process..., Business Process Design, Business Architecture, Teambuilding, Team Building, IT Management, Six Sigma
Education
Indiana Wesleyan University 1999 — 2002
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
Fiserv Output Solutions March 2003 - Present
Education
The University of Texas at Austin 1982 — 1987
Bachelor of Science (BS), Retail Management and Merchandising
ABnote North America January 2014 - Present
Personix November 2005 - January 2008
Fiserv Output Solutions 2005 - 2008
POSCO Wilmington MA March 2001 - November 2005
Winthrop Printing 1986 - 2001
Skills
Offset Printing, Strategic Planning, CRM, Business Strategy, Direct Mail, New Business Development, Digital Printing, Variable Data Printing, Pre-press, Process Improvement, Wide Format Printing, Print Management, Team Building, Time Management, Sales, Customer Service, Leadership, Organizational..., Account Management, Healthcare, B2B, Direct Marketing, Sales Management
Education
Massasoit Community College 1981 — 1983
AS, Business Management
Sasol April 2014 - January 2015
Pipeline Supply Companies April 2013 - February 2014
TRS Behavioral Care, INC January 2012 - December 2012
CIMA ENERGY, LTD. February 2007 - January 2012
Fiserv Output Solutions June 2005 - December 2006
Southern Worldwide Logistics May 2003 - June 2005
Sterling Media Systems January 2002 - February 2003
Affirmative Verdict Solutions October 1999 - August 2000
Electric Utility Savers, Inc January 1998 - October 1999
North Harris College November 1996 - August 1997
Skills
Servers, Microsoft Exchange, DNS, Business Analysis, Software Documentation, DHCP, Firewalls, Windows Server, Budgets, Numara Track-It, Active Directory, Windows XP Pro, Network Administration, VPN, RDP, Software Installation, Security, Network Security, Networking, IT Management, Technical Support, Integration, Help Desk Support, Information Technology, Switches, Routers, Windows, Troubleshooting, Cisco Technologies, Project Management, Hardware, Contract Negotiation
Education
University of Houston 1998 — 2002
Bachelor's degree, Finance, General
University of Houston, C.T. Bauer College of Business 1999 — 2001
BBA, Finance
Personix Sr Customer Service RepFiserv Output SolutionsFebruary 2011 - Present
Fiserv 2005 - February 2011
Fiserv Output Solutions 2005 - February 2011
Personix September 1995 - September 2005
Skills
Process Improvement, Account Management, Customer Service, Vendor Management, Business Analysis, Salesforce.com, Team Leadership, Cross-functional Team..., New Business Development, Team Building, Project Management, Change Management, Sales Management, Program Management, Operations Management, Strategic Planning, CRM
Education
University of Houston 1995 — 1998
Major: Industrial Distrubution, Minor: Business
Fiserv Output Solutions July 2012 - February 2014
Fiserv February 2010 - July 2012
Metavante Corporation October 1999 - February 2009
CardPro Services Inc March 1986 - October 1999
First National Bank of Chicago September 1979 - March 1986
Education
Northern Illinois University 1976 — 1978
MBA, Finance
US Bank July 2011 - Present
Fiserv Output Solutions September 2010 - July 2011
Aerotek Scientific June 2009 - September 2010
US Bank March 2008 - March 2009
Zomax Incorporated November 2006 - March 2008
Skills
Application Development, Software Development, ASP.NET, Integration, WCF, C#, Web Services, Microsoft SQL Server, .NET
Education
Maharishi University of Management 2006 — 2008
Masters, Computer Science
Addis Ababa University 2002 — 2005
Master, Computer Engineering
Fiserv Output Solutions March 2014 - Present
Hewlett-Packard 2012 - 2014
Shell 2008 - 2010
Shell 2005 - 2008
Shell 2000 - 2004
Skills
Project Planning, Project Management, Microsoft Office, Microsoft Excel, Change Management, Analysis, Business Analysis, Leadership, SAP, Risk Management, MS Project, Project Control
Education
University of Phoenix 2008 — 2012
Bachelor of Business Administration (BBA), Computer and Information Sciences and Support Services
The University of Texas at San Antonio 1995 — 1997
Associate of Arts (A.A.), Info
The University of Texas at Austin
Bachelor of Science (BS), Computer Science
ABB Enterprise Software May 2013 - Present
Aspen Technology February 2012 - May 2013
Fiserv Output Solutions August 2010 - February 2012
Universal Weather and Aviation November 2009 - August 2010
Sogeti February 2007 - September 2009
Sentinel Technologies May 2003 - February 2007
DMC Engineering February 2001 - March 2003
Northwestern University August 1999 - February 2001
Louisiana State University December 1998 - July 1999
Louisiana State University August 1991 - December 1998
Skills
C#, .NET, WCF, Visual Studio, WPF, VB.NET, XML, Software Development, ASP.NET, Microsoft SQL Server, Silverlight, LINQ, Web Services, JavaScript, SQL, ASP.NET AJAX, WinForms, MVVM, Databases, Requirements Analysis, HTML, Web Applications, Entity Framework, TFS, IIS, Design Patterns, Object Oriented Design, T-SQL, ASP.NET MVC, AJAX, REST, jQuery, Data Modeling, Visual C
Education
Louisiana State University 1994 — 1998
Ph.D., Chemical Engineering
Louisiana State University 1990 — 1994
B.S., Chemical Engineering
Fiserv Output Solutions 2010 - Present
Emanuelson-Podas, Inc. March 1994 - January 2009
ITW BGK Finishing Systems, Inc. January 1989 - March 1994
Dynamic Air May 1988 - January 1989
MCT Tachnology December 1987 - May 1988
Thermo King September 1987 - December 1987
Skills
Project Management, Photography, Adobe Creative Suite, Mechanical Engineering, Drawing, Illustration, Electricians, Digital Photography, Image Editing, Layout, Web Design
Education
Dunwoody Technical College 2009 — 2009
Programmable Logic Controller Programming
Hennepin Technical College 1985 — 1987
Mechanical Design Drafting
Giesecke & Devrient January 2011 - Present
Fifth Third Processing Solutions, LLC June 2006 - January 2011
Fiserv Output Solutions October 1990 - May 2006
Brookside Group January 1987 - October 1990
United January 1983 - January 1987
Skills
Payments, Leadership, Security, Mobile Payments, Electronic Payments, Credit Cards, Payment Systems, Smart Cards, Debit Cards, Mobile Commerce, Product Management, EMV, NFC, Product Development, Transaction Processing, Business Development, Business Analysis, New Business Development, Banking, Account Management, Cards, Sales, Acquiring, Strategic Partnerships, Payment Card Processing, Process Improvement, Financial Services, Payment Cards, Relationship Management, Operations Management, Training, Call Centers, CRM, Project Planning, Management, Direct Sales
Education
Ivy Tech Community College 1987 — 1988
Business Management
Fiserv Output Solutions January 2012 - Present
Ungerboeck Systems International January 2001 - December 2011
Arbor 2000 - 2001
Tata Consultancy Services 1997 - 2000
Skills
Silverlight, .NET, VB.NET, Microsoft SQL Server, C#, ASP.NET, WCF, Visual Studio, Agile Methodologies, JavaScript, XML, SQL, Software Development, LINQ, Web Services, IIS
Education
Cochin University of Science and Technology 1995 — 1997
MTech (MS), Computer Science
Johnson Controls June 2015 - Present
Fiserv Output Solutions June 2014 - June 2015
Erik Buell Racing LLC March 2014 - June 2014
Edstrom Industries August 2013 - March 2014
Precision Cable Assemblies/ Global Engineered Power Products March 2013 - July 2013
Skills
Accounts Payable, Accounting, Sustainability, Internal Controls, Auditing, Tax, Microsoft Office, Microsoft Word, Microsoft Excel, SAP ERP, SAP Implementation, Accounts Receivable, Account Reconciliation, G/L Reconciliations, G/L Analysis, Oracle, ADP Payroll, Tax Preparation
Education
UW-Whitewater 2011 — 2012
Master's of Professional Accountancy, Accounting
Michigan Technological University 2009 — 2012
Bachelor's degree, Accounting
Lincoln Elementary
Fiserv Output Solutions March 2013 - Present
Fiserv June 2010 - February 2013
Dell Perot Systems July 2005 - June 2010
Skills
WCF, Microsoft SQL Server, XML, Agile Methodologies, Software Project..., Ado.Net, Web Services, Software Development, SDLC, ASP.NET, .NET, Requirements Analysis, ADO.NET
Education
Guru Gobind Singh Indraprastha University 2002 — 2005
MCA, Computer science, software engg
Delhi University 1999 — 2002
BSc, Mathematics
Fiserv Output Solutions April 2012 - Present
BI September 2011 - March 2012
Fiserv Output Solutions December 1997 - September 2011
Xerox Corporation November 1994 - December 1997
Skills
PDF, Customer Relations, Digital Printing, Microsoft Office, Variable Data Printing, Analysis, Production, PostScript, Business Analysis, Problem Solving, Direct Mail, Word, Account Management, Customer Service, Process Improvement, Software Documentation, Team Building, Visio, COBOL, Pdf, SDLC, Integration, Business Intelligence
Education
Rochester Institute of Technology 1996 — 1997
Print Technology
Texas State University 1983 — 1984
Did not complete, General Studies
Fiserv Output Solutions Sales SpecialistFiservMarch 2007 - January 2012
Skills
Account Management, Salesforce.com, Vendor Management, Sales Management, Solution Selling, SaaS, Banking, Business Analysis, Sales, Strategic Planning, Product Management, Customer Service
Education
Peru State College 1994 — 1998
Bachelor of Science, Sales/Marketing
Fiserv Output Solutions December 2007 - Present
RR Donnelley Moore May 1975 - June 2006
Skills
Account Management, Contract Negotiation
Education
The University of Georgia 1971 — 1974
English
Faith Christian Theological Seminary August 2012 - December 2013
MSD OF WAYNE TOWNSHIP February 2010 - October 2013
Indiana Mentor March 2005 - April 2008
Fiserv Output Solutions March 2003 - April 2005
Ritters Frozen Custard 2002 - 2003
Skills
Training, Management, Team Building, Public Speaking, Research, New Business Development, Strategic Planning, Microsoft Office, Sales Management, Leadership Development, Employee Training, Public Relations, Coaching, Social Media, Teaching, Customer Service
Education
Thomas Edison State College 2012 — 2014
Bachelor of Arts (B.A.), Natural Sciences/Mathematics
Thomas Edison State College
Associate of Science (AS), Applied Science
Faith Christian Theological Seminary 2008 — 2009
Master of Theology, Theology
Faith Christian Theological Seminary 2005 — 2008
Bachelor of Theology, Theology
Adesa August 2013 - Present
Fiserv Output Solutions August 2003 - August 2013
BMG Direct Group November 1997 - June 2003
INDICORP February 1997 - November 1997
Group One Communications July 1996 - February 1997
Star Alliance November 1991 - July 1996
Star Alliance August 1990 - October 1991
Star Alliance September 1988 - July 1990
Skills
Requirements Analysis, Agile Methodologies, Analysis, Business Analysis, CRM, Integration, Process Improvement, Program Management, Project Management, Quality Assurance, Software Documentation
Education
Indiana State University 1984 — 1988
B.S, Sociology/Psychology
Fiserv Output Solutions November 2012 - Present
Collabera - contract to Fiserv Output Solutions June 2012 - November 2012
Sterling Bank/Comerica Bank October 2007 - January 2012
Sterling Bank September 2001 - October 2007
Sterling Bank February 2000 - September 2001
Sterling Bank June 1997 - February 2000
Sterling Bank June 1994 - June 1997
Sterling Bank June 1993 - June 1994
Sterling Bank June 1988 - June 1993
North Harris County Community College January 1990 - May 1990
Skills
SharePoint, SSRS, VBScript, Visio, Microsoft SQL Server, Windows Server, SQL, Access, Software Documentation, Crystal Reports, Process Improvement, IIS, Windows, JavaScript, Databases, Visual Basic, Disaster Recovery, Banking
Education
University of Houston 1991 — 1999
BSEE, Electrical Engineering - Computer Engineering
North Harris County Community College 1988 — 1991
AA, General Engineering
Wells Fargo December 2011 - Present
Wells Fargo Home Mortgage June 2009 - December 2011
Wells Fargo, Palmer Group September 2008 - June 2009
Pella Municipal Airport June 2008 - August 2008
Fiserv Output Solutions May 2005 - May 2008
Education
Minnesota State University, Mankato 2003 — 2008
Bachelor of Science, Marketing, Management, Business Admin
Citi December 2011 - December 2013
Skyline Exhibits & Graphics Mid-America May 2009 - October 2009
Skyline Exhibits & Graphics Mid-America May 2008 - February 2009
Fiserv Output Solutions December 2004 - May 2008
Clean The Uniform Co. April 2002 - October 2004
Skills
Training, Marketing, Direct Mail, Account Management, Time Management, Customer Satisfaction, Management, Human Resources
Education
Maryville University of Saint Louis
Bachelor's, Psychology/Sociology
Fiserv Output Solutions April 2015 - Present
Fiserv Output Solutions September 2000 - April 2015
Paragon Development Systems January 1996 - September 1998
Regency Healthcare Group January 1990 - October 1995
Skills
Process Improvement, Financial Reporting, Analysis, Microsoft Office, Lean Manufacturing, Six Sigma, ISO 9001 Lead Auditor, Pricing, Business Analysis, Cross-functional Team..., Supply Chain Management, Inventory Control, Operations Management, Budgets, Customer Service, Leadership
Education
St. Cloud State University 1981 — 1984
BA, Speech Communications & English
Augsburg College 1980 — 1981
Oak Grove
Fiserv Output Solutions April 2002 - Present
Enron February 1998 - November 2001
ANDERSON Consulting March 1996 - February 1998
Skills
Microsoft Office, Customer Service, English, Windows, Outlook, GMC, GMC PrintNet T, Process Improvement, Process Automation, COBOL, Microfocus
Education
Texas A&M University 1985 — 1990
Bachelor of Science (B.S.), Computer Science
Fiserv Output Solutions July 2006 - Present
IKON Office Solutions October 2004 - May 2005
Aetna US Healthcare July 1997 - June 2002
Excel Communications January 1996 - September 1997
Houston Cellular Telephone Company October 1994 - July 1996
Southern California Edison June 1980 - December 1990
Skills
Customer Satisfaction, Customer Service, Process Improvement, Software Documentation, Account Management, Team Building, Vendor Management, Team Leadership, Business Process..., Business Analysis, Troubleshooting, Cross-functional Team..., Access
Education
University of Phoenix 2010 — 2012
BA, Psychology
University of Phoenix, Axia College 2008 — 2010
AA, Psychology
Saddleback Community College 1986 — 1988
Business Administration, Supervision and Personnel Management
Texas Woman's University 1974 — 1976
None, Special Education and Teaching
Fiserv Output Solutions August 2011 - Present
Fiserv Output Solutions August 2008 - August 2010
Mahle January 1996 - January 2004
Skills
Process Improvement, Quality Auditing, MS Project, Software Documentation, Document Management, Visio, Quality Assurance, Project Management, Vendor Management, Cross-functional Team..., Six Sigma, SharePoint, Project Planning, Program Management, Project Portfolio..., Manufacturing, Root Cause Analysis, Training, Continuous Improvement
Education
Tusculum College 2000 — 2004
Bachelor of Science Organizational Management, Manufacturing, 3.2
Texas Tech University 2004 — 2007
Biology/Chemistry
Walters State Community College 1997 — 2000
Associate of Arts and Sciences (A.A.S.), Industrial Technology/Technician, 3.6
Sunrise Senior Living June 2011 - Present
Fiserv Output Solutions March 2008 - July 2011
Skills
CNA, Cashiering
Education
PCI Health Training Center 2011 — 2011
CNA
Iona High School 1978 — 1983
High school diploma, Basic
ePAC October 2005 - Present
Fiserv Output Solutions December 2000 - May 2005
Skills
Project Management, Process Improvement, Digital Printing, Print Management, Cross-functional Team..., Account Management, Strategic Planning, Vendor Management, Offset Printing, Variable Data Printing, Software Project..., Business Development, Change Management, Integration, Purchasing
Education
Indiana University Bloomington
Bachelor of Arts (BA), Political Science and Government
Fiserv Output Solutions August 1998 - Present
Skills
Photoshop
Education
Saint Louis Community College-Florissant Valley 1992 — 1994
Associate's degree, Graphic Design
PAN - Performance Assessment Network November 2005 - Present
PAN - Performance Assessment Network February 2013 - February 2014
PAN - Performance Assessment Network June 2008 - February 2013
PAN - Performance Assessment Network November 2005 - July 2008
Indiana Blood Center January 2002 - July 2005
Palmer & Palmer Marketing Research and Consulting June 2000 - March 2002
Fiserv Output Solutions October 1997 - December 2000
ask Strategic Marketing & Research December 1995 - October 1997
Skills
Research, Sales Presentations, Training, Process Improvement, Trade Shows, Team Building, Team Leadership, Customer Service, Solution Selling
Education
Indiana University Bloomington 1988 — 1992
Bachelor's degree, Speech Communication and Social Psychology
Ziegler Caterpillar August 2013 - Present
ATMI April 2011 - August 2013
Apple July 2008 - November 2011
Fiserv Output Solutions December 2001 - April 2011
Skills
Cross-functional Team..., Process Improvement, Six Sigma, Lean Manufacturing, Inventory Control, Operations Management, Inventory Management, Materials, MRP, Supply Chain Management, Supply Chain, Forecasting, Continuous Improvement, SAP, Manufacturing, Troubleshooting
Education
Concordia University-St. Paul 2003 — 2007
Bachelor of Arts (BA), Mathematics
Deluxe Corporation DeluxeCard Account ManagerDeluxe CorporationJuly 2011 - November 2013
Fiserv Output Solutions August 2004 - February 2011
IC Group July 1996 - November 2003
Deluxe Corporation June 1978 - August 1996
Education
St. Cloud State University
University of Minnesota-Twin Cities
Fiserv Output Solutions July 2001 - Present
Fiserv Output Solutions July 2001 - Present
Skills
Process Improvement
Education
Southern Illinois University, Edwardsville 1980 — 1984
Bachelor of Science (BS), Engineering
Fiserv Output Solutions
Skills
Microsoft Excel, Microsoft Word, Windows XP Pro, Client Relations Skills, Project Coordination, Project Delivery, Project Estimation, Software Documentation
Education
Bethel University
Bachelor's degree, Organizational Studies
Epsilon August 2015 - Present
Fiserv Output Solutions January 2010 - August 2014
The Wilkes Group April 2007 - December 2009
Impressions Direct January 2006 - March 2007
Skills
Account Management, Management, Restaurant Management, Data Entry, Troubleshooting, Timely Decision Making, Timely Delivery, Managing Deadlines, Outstanding verbal, Quick Study
Education
East Carolina University
Lonquist & Co., LLC April 2006 - Present
Temple-Inland 2005 - 2006
United Way for Greater Austin 2002 - 2004
Capital Minerals 2000 - 2002
Fiserv Output Solutions 1997 - 2000
Leisure Management International 1992 - 1997
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Excellent verbal and..., Facilities Manager, Board member/Officer, Contract Negotiations, Procurement, Accounts Payable &..., Recruiting, Personnel Management, Benefits Administration, Payroll Administration, Fundraising Campaign..., Fundraising
Education
University of Central Oklahoma
University of North Texas