Flight Centre
Industry: Company
DescriptionFlight Centre Travel Group is the largest retail travel outlet in Australia. The company was founded in 1982, and is headquartered in Brisbane, Australia. The company is listed on the Australian Stock Exchange. FCTG has approximately 2,800 shops and businesses under various retail and corporate brands. Customer service: 1 (877) 992-4732 Headquarters: Brisbane, Australia Revenue: 2.9 billion AUD (2018) Subsidiaries: Topdeck, FCM Travel Solutions, Cruiseabout,
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Flight Centre Employees
YMCA of Greater Toronto April 2015 - Present
Black Devil MMA March 2012 - Present
Bang Fitness 2014 - 2014
Stage and Screen Travel Canada April 2012 - September 2013
Flight Centre February 2009 - April 2012
EF English First September 2005 - September 2006
Education
Humber College 2013 — 2014
Fitness & Health Promotion
Durham College 2000 — 2002
Print Journalism
Kensington Tours September 2013 - Present
Flight Centre September 2009 - August 2013
Flight Centre September 2009 - August 2013
Telus Mobility August 2007 - October 2008
TELUS 2004 - 2007
Roots June 2002 - August 2004
Skills
CRM, Direct Sales, New Business Development, Event Planning, Account Management, Customer Service, Sales, Training, Telecommunications, Event Management, Travel Management, Solution Selling, Retail, Sales Management, Team Leadership
Education
Cheonggang Academy
D.C
Starbucks Coffee Canada January 2012 - Present
STARBUCKS COFFEE CANADA May 2009 - January 2012
STARBUCKS COFFEE CANADA January 2007 - May 2009
STARBUCKS COFFEE CANADA January 2006 - January 2007
Altis HR July 2005 - December 2005
Flight Centre September 2003 - April 2005
Flight Centre January 2002 - September 2003
Flight Centre February 2000 - January 2002
Flight Centre April 1998 - February 2000
Ingram Funeral Home September 1994 - April 1998
Skills
Employee Relations, Recruiting, Workshop Facilitation, Coaching, Performance Management, Succession Planning, Leadership Development, Human Resources, Leadership, Retail, Training, Employee Engagement, Analysis, Management, Strategic Planning, Team Leadership, Budgets, Employment Law, Customer Satisfaction, Onboarding, Workforce Planning, Time Management, Employee Training, Hiring, Personnel Management, Interviews, Team Building, Conflict Resolution, Talent Acquisition, Sourcing
Education
Humber College
Health and Sciences Diploma
University of Ottawa
Bachelor of Arts Degree Program, Leisure Studies, English
Flight Centre April 2015 - Present
Hotel Le Germain September 2014 - February 2015
Hilton Worldwide December 2012 - September 2014
Wyndham Worldwide June 2011 - December 2012
Skills
Hotel Management, Front Office, Customer Satisfaction, Employee Management, Hospitality Industry, Employee Training, Customer Service, Auditing, Problem Solving, Time Management, Microsoft Office, Microsoft Excel, Leadership, Team-oriented, Dependable Team Player, Teamwork, Food & Beverage, Banquets
Education
NBCC (New Brunswick Community College) 2009 — 2011
Hospitality and Toursim, International Travel and Tourism
Flight Centre September 2014 - Present
Blue Light Studio August 2014 - Present
Kate Harquail Creative September 2012 - Present
Ampco Manufacturers Inc. September 2013 - April 2014
Ampco Manufacturers Inc. June 2013 - September 2013
Ampco Manufacturers Inc. April 2012 - August 2012
Skills
Adobe Creative Suite, Audio Editing, Project Management, Video Production, Web Design, Digital Photography, Digital Illustration, Illustrator, Graphic Design, Mac, Photoshop, InDesign, Advertising, Logo Design, Digital Printing, Flash, Image Editing
Education
Southern Alberta Institute of Technology / SAIT 2011 — 2013
Diploma, New Media Production and Design
Douglas College 2009 — 2009
Creative Writing
Any where in the world July 2010 - Present
Flight Centre 1995 - 2013
Cluff Respurces NL 2002 - 2010
MBT Chartered Accountants 1978 - 2010
Mosaic Oil NL 2005 - 2009
Oaks Resorts & Hotel Limited 2004 - 2008
Skills
Business Strategy, Business Planning, New Business Development, Marketing Strategy, Strategy, Management, Contract Negotiation, Strategic Planning, Start-ups, Team Leadership, Change Management, Management Consulting, Leadership, Event Management
Education
University of the West Indies Centre for Hotel and Tourism Management
Fellow Australian Institute of Directors, Fellow Australian Institute of Chartered Accountants
2001 Audio Video May 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. 2013 - 2014
Amazon 2013 - 2014
Flight Centre 2010 - 2013
CDREM.INC September 2008 - April 2011
Carlson Marketing September 2006 - August 2008
Maple Music Recordings 2006 - 2008
Island Boutique of Timmins March 2003 - May 2004
Skills
Event Management, Account Management, Retail, Event Planning, Social Media, Coaching, Digital Marketing, Merchandising, Advertising, Microsoft Office, Customer Service, Travel Management, Tourism, Performance Management, Entertainment, Hotels, Change Management, Hospitality, Sales, Business Travel, Training, Management, Customer Satisfaction, Time Management, Marketing, Marketing Strategy
Education
International Academy of Design and Technology 2005 — 2006
Certificate
Centennial College 1997 — 1999
Bachelor's degree
TH&VS 1993 — 1996
Diploma
CheapCaribbean.com June 2014 - Present
The Break Room Bar and Grill September 2012 - January 2014
Leaders In Travel, Ltd. October 2011 - June 2012
Flight Centre June 2010 - October 2011
Flight Centre October 2009 - June 2010
Flight Centre April 2009 - October 2009
Flight Centre April 2007 - April 2009
Liberty Travel January 2007 - April 2007
Liberty Travel October 2006 - January 2007
Liberty Travel April 2002 - October 2006
Skills
Vacation, Leisure Travel, Sabre, Cruises, Leisure, Travel Management, Hospitality, Training, Customer Satisfaction, Hotels, Employee Training, Leadership, Recruiting, Event Management, Management, Tourism
Education
Dominican College of Blauvelt
Flight Centre December 2009 - Present
HCL Hewlett Packard 2007 - 2009
Harmony Air 2005 - 2007
canadian idol 2005 - 2005
Skills
Business Travel, Leisure Travel, Travel Management, Galileo, Tourism, Leisure, Online Travel, Cruises, Car Rental, Vacation, Tour Operators, Sabre, Hotels, Amadeus, Travel Planning, Hospitality, Conference Coordination, Apollo GDS, VAX, Negotiation, New Business Development, Airlines, Hotel Booking, Incentives
Education
Langara College
Love Attraction Guru October 2014 - Present
Whole Foods Market December 2010 - May 2014
Singapore Airlines 2004 - 2009
Trek Escapes 2005 - 2007
Stressbusters 2002 - 2004
Flight Centre 1998 - 2000
Gymnase Sveltesse, Marrakech 1997 - 1998
World Family 1991 - 1997
Tokyo Women's Medical University 1992 - 1996
Skills
Wellness, Lifestyle, Holistic Health, Sales, Entrepreneurship, Social Media, Sustainability, Self-care, Life Coaching, Marketing Communications, Public Speaking, Alternative Medicine, Leadership, Zen Shiatsu, Blogging, Natural Foods, Philanthropy, Interior Design, Travel Planning, Meditation, Martial Arts, Yoga, Intuition, Curiosity, Compassion, Marketing, Coaching, Social Networking, Online Marketing, Social Media Marketing
Education
The Coaches Training Institute 2014 — 2015
Leadership
The Coaches Training Institute CTI 2014 — 2014
Professional Coaching
Vipassana Meditation at Merritt 2013 — 2013
Hollyhock Leadership Institute Social Ventures Institute 2009 — 2009
Mission Based Entrepreneur Conference
Langara College 2000 — 2001
Photography and Magazine Writing
Peter Yates Qi Gong, Tokyo 1993 — 1997
Martial arts
Suzuki Shiatsu School, Tokyo 1991 — 1997
Shiatsu Therapist Certification
Master Luo Guo Hua Tai Chi, Canton 1994 — 1994
Martial arts
The University of British Columbia 1984 — 1991
Bachelor of Science, Biology
JYSK 2010 - Present
The Internet Marketing Center 2009 - 2009
The Internet Marketing Center 2006 - 2009
Flight Centre 2005 - 2006
Overwaitea Food Group 2003 - 2005
Overwaitea Food Group 2002 - 2003
Overwaitea Food Group 1997 - 2002
Skills
Financial Reporting, Strategic Planning, Management, Forecasting, Process Improvement, Accounting, Analysis, Auditing, Budgets, Business Analysis, Business Strategy, Contract Negotiation, Finance, Financial Modeling, Leadership, Managerial Finance, Marketing, Negotiation, Operations Management, Performance Management, Retail, Risk Management, Start-ups, Strategy, Teamwork, Time Management, ERP, Employee Benefits
Education
CGA 1994 — 2001
CGA
Kwantlen University College 1991 — 1994
Diploma of Accounting
Queen Elizabeth High School 1989 — 1991
Faculty of Arts, The University of British Columbia February 2013 - Present
Pentecostal Publishing House January 2002 - Present
Independent Graphic Designer January 2008 - April 2015
Flight Centre March 2011 - April 2012
LUSH FRESH HANDMADE COSMETICS January 2009 - March 2010
Janet Helm January 2008 - January 2009
Collideascope March 2005 - May 2005
Cartoon Producción February 2002 - June 2003
Bardel July 1999 - July 2002
Mercury Filmworks October 1999 - November 2000
Skills
Illustrator, InDesign, Photoshop, Digital Illustration, Graphic Design, Illustration, Layout, Flash, Art Direction, Typography, Logo Design, Animation, Flash Animation, Dreamweaver, Mac, Microsoft Office, Spanish, Magazine Layout Design, Catalog Layout, Typesetting, Pre-press, HTML, Graphics, WordPress, PC, Project Management, Customer Service, Color Theory, Composition, Storyboarding, Time Management, Flexible to Change, Analytical thinking, Learn quickly, Dependable, Outstanding..., Resourceful..., Self-motivated Team..., Highly self-motivated, Web Design, Brochures, Corporate Identity, Drawing, Concept Development, Visual Communication, Vector Illustration, Communication Design, HTML 5, After Effects, CSS3
Education
guildford park secondary
guildford park
guildford park
guildford park
guildford park
The Art Institute of Vancouver 2006 — 2007
Diploma with Honours, Graphic Design, 3.8 GPA
Train Simple - Adobe Authorized Training Centre 2014 — 2014
Certificate (9293), Web Design
Vancouver Film School 2004 — 2004
Certificate, Maya digital character animation
Vancouver Film School 1998 — 1999
Certificate of Excellence, Classical animation
Kwantlen University College 1997 — 1998
Fine/Studio Arts, General
Flight Centre Business Travel - Canada May 2015 - Present
Flight Centre Business Travel - Canada January 2014 - Present
Flight Centre Business Travel - Canada April 2012 - January 2014
Flight Centre May 2011 - April 2012
Starwood Hotels & Resorts Worldwide, Inc. September 2009 - January 2011
InterContinental Hotels Group November 2007 - September 2009
Westmont Hospitality Group April 2007 - November 2007
McDonald's Restaurants of Canada Limited June 2003 - April 2007
McDonald's Restaurants of Canada Limited June 2001 - June 2003
Skills
Travel Management, Business Travel, Hotels, Hospitality Management, Leadership, Online Travel, Management, Tourism, Hospitality, Time Management, Salesforce.com, Training, Customer Experience..., Sales, Hotel Management, Account Management, Event Planning, Loyalty Programs, Frequent Flyer Programs, Food & Beverage, Social Media, Budgets, Client Retention..., Human Resources, Travel Insurance, Revenue Analysis, Galileo GDS, Business Development, Apollo GDS, Restaurant Management, Marketing, Yield Management, B2B, Global Distribution..., Property Management..., Inventive Travel, Recruiting, Customer Relationship..., Fire Safety / Evacuation, Accounting, Risk Management, Performance Management, Revenue Management, Financial Statements, Central Reservations..., Lead Generation
Education
CEGEP - John Abbott College 2004 — 2005
Professional Theater Production
CEGEP - John Abbott College 2003 — 2004
Engineering Technology, General
Lindsay Place High School 1998 — 2003
High School, High School
Flight Centre September 2013 - Present
Kognitive Marketing February 2013 - September 2013
Kognitive Marketing April 2012 - February 2013
Skills
Microsoft Office, Data Analysis, Customer Service, Research, Microsoft Excel, Fitness Training, Fitness Instruction, Fitness Consulting, Program Coordination, Receptionist Duties, Recruiting, Data Entry, Sourcing
Education
Birchmount Park Collegaite 2004 — 2007
George Brown College
Dental Laboratory Technology/Technician
MMI-Motivforce Marketing & Incentives March 2012 - Present
MBA June 2011 - August 2013
Flight Centre September 2006 - December 2011
Quanta Computer Inc. August 2004 - July 2006
Asia West Training Center October 2002 - August 2004
Skills
Loyalty Marketing, Business Planning, Sales Enablement, Business Analysis, Cross-functional Team..., Strategy, Management, Sales, Loyalty Programs, Supply Chain, Competitive Analysis, Budgets, Product Development, Entrepreneurship, Business Strategy, Business Process, Consulting, Start-ups, Business Development, CRM, Market Research, E-commerce, Marketing Strategy, Analysis, Product Management, Management Consulting, Event Management, Marketing Research, Marketing Management, Account Management, B2B
Education
Hult International Business School 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Guangxi University 1999 — 2003
Bachelor, International Trade
Flight Centre May 2011 - Present
Education
Humber College 2008 — 2009
Hospitality and Tourism, Hotel and Restaurant Management
. August 2010 - Present
Flight Centre January 2011 - June 2013
PHD Marketing 2010 - 2010
Skills
Leadership, Sales, Marketing, Event Management, Event Planning, Acting, Theatre, Entertainment, Performing Arts, Customer Service, Film, Microsoft Office, Office Administration
Education
American Musical and Dramatic Academy 2013 — 2014
Conservatory Program, Musical Theatre
Urban Dance Centre 2009 — 2009
Cert IV in Performing Arts, Performing Arts
Stage and Screen August 2011 - Present
Flight Centre September 2007 - Present
Skills
Sabre, Tourism, Hospitality, Business Travel, Account Management, Hotels, Sales, Online Travel, Travel Management, Leisure Travel, Event Management, Revenue Analysis, Hotel Booking, Leisure
Education
Griffith University 1994 — 1996
Nursing
Flight Centre UK June 2014 - Present
Flight Centre December 2012 - May 2014
FLIGHT CENTRE April 2012 - December 2012
GOGO Worldwide Vacations August 2010 - April 2012
Short Hills Country Club September 2009 - August 2010
Wireless Connections December 2005 - September 2009
Essex Fells Country Club September 2007 - January 2009
Skills
Hospitality, Event Management, Hotels, group travel planning, Sales Operations, Tourism, Project Planning, Resorts, Banquets, Menu Development, Customer Service, Event Planning, Food, Hospitality Industry, Hospitality Management, Hotel Management, Leisure, Marketing, Time Management, Travel Management, Sales
Education
Fairleigh Dickinson University 2006 — 2010
BACHELOR OF SCIENCE, Hospitality
Apicius/ Florence University of the Arts 2009 — 2009
Study abroad, Hospitality
emenem design January 2010 - Present
Flight Centre November 2008 - June 2009
Traction Creative Communications January 2006 - October 2008
Rogers Communications Inc.: Rogers Retail October 1999 - December 2006
Various Companies September 1998 - September 1999
FWJ Advertising and Public Relations 1996 - July 1998
Profile Communications: Calgary 1992 - 1996
Skills
Dreamweaver, Flash, Art, Animation, Illustration, Graphic Design, Web Design, Branding & Identity, Typography, Adobe Creative Suite, Art Direction, Logo Design, Graphics, Advertising, Web Development
Education
Emily Carr Institute of Art & Design
WordPress Web Development
Langara College 2009 — 2009
Continuing Studies Courses, Flash CS4 and Dreamweaver CS4
Alberta College of Art and Design 1985 — 1989
Visual Communications
University of Calgary 1981 — 1985
English
Living Inspired March 2014 - Present
Flight Centre March 2014 - Present
Plan Canada December 2013 - Present
Plan Canada November 2013 - December 2013
Macquarie Group February 2013 - August 2013
Macquarie Group September 2012 - January 2013
Macquarie Group August 2012 - August 2012
Macquarie Group June 2011 - August 2011
Edelman February 2011 - May 2011
Queen's Chinese Student's Association (QCSA) September 2008 - May 2011
Skills
Marketing, Public Relations, Public Speaking, Market Research, Time Management, PowerPoint, Financial Analysis, Editing, Equities, Bloomberg, Financial Modeling, Organization &..., Fundraising, Team Leadership
Education
Queen's University 2008 — 2012
Bachelor of Commerce, with focus on Finance, International Business, Japanese, and Psychology, ; achieved 4.0 GPA, Deans List with Distinction
Queen's University 2008 — 2012
Bachelor of Commerce, Finance, International Business
Canadian Securities Institute 2010 — 2011
Canadian Securities Courses, Finance, Banking, Commerce, Business
Alliance Francaise 2008 — 2008
Intermediate French, French
HKUST Business School
Wyndham Hotel Group August 2013 - Present
Orbitz Worldwide September 2010 - August 2013
Flight Centre September 2006 - September 2010
Hospitality Tours June 2000 - September 2006
Sweetwater, Inc. September 1998 - June 2000
Skills
Tourism, Leisure, Online Travel, Hospitality Industry, Hotels, Business Travel, Leisure Travel, Travel Management, Strategy, Management, Hospitality Management, Revenue Analysis, Resorts, Yield Management, Hospitality, Tour Operators, Hotel Booking, E-commerce, Product Management, Sales, Account Management, Destination Marketing, Contract Negotiation, Travel Technology
Education
Cape Cod Community College 1984 — 1984
Associate Program, Hotel, Motel, and Restaurant Management
Chamberlayne Junior College 1983 — 1984
Hotel, Restaurant Management
Flight Centre, USA April 2013 - Present
Lincoln Technical Institute January 2009 - Present
Flight Centre September 2009 - Present
Libgo Travel May 2007 - September 2009
USA.Net 2002 - 2002
USA.Net 2002 - 2002
Skills
Active Directory, Windows 7, Microsoft Exchange, Windows Server, Citrix, Customer Service, DHCP, Norton Ghost, Microsoft Office, Remote Desktop, XP, McAfee, Citrix Metaframe, Help Desk Support, Group Policy, DNS, Windows Server 2003, Windows Server 2008, FTP, File Servers, Print Servers, McAfee ePO, Team Leadership, Software Documentation, VPN, Windows XP Professional, DNS administration, DFS, Citrix Certified..., Kbox, Remote Desktop Services, Cisco VPN Software, Sonicwall Client..., PC Upgrades & Repair, Windows XP Pro, Terminal Services, Evernote, OneNote, MS Office Suite, Documentation, Microsoft Search Server..., Wyse, EPO 4.5, EPO 4.6, Windows 8, Mentoring, Remote Access Services, Windows Deployment..., Office365, WordPress
Education
Lincoln Technical Institute-Paramus 2007 — 2008
NCIS, Information Technology
North Rockland High School
Natural Retreats March 2013 - Present
Natural Retreats January 2012 - March 2013
Natural Retreats July 2010 - January 2012
Flight Centre October 2009 - April 2010
Melbourne Marriott Hotel July 2008 - December 2008
Manchester Airport Marriott Hotel and Spa November 2006 - April 2008
Leeds University Union September 2004 - November 2005
Walt Disney World June 2005 - August 2005
Jupiter Island Club October 2003 - May 2004
MG Insurance Consultants LTD June 2000 - October 2003
Skills
Leisure Travel, Hotels, Hospitality, Hotel Booking, Hospitality Industry, Online Advertising, New Business Development, Customer Service, Management, Project Management, PowerPoint, Microsoft Excel, Databases, Training, Recruiting, Account Management, Yield Management, Revenue Analysis, Event Management, Event Planning, Wedding Planning, Business Travel, Travel Planning, Outfitting, Retail, Retail Sales, Purchasing, Sales Presentations, Strategic Sales, Strategic Sales..., Strategic Sales Plans, Networking, Marketing Strategy, Microsoft Office, Galileo, Sales, Business Planning
Education
Leeds Metropolitan University 2002 — 2006
Bachelor of Arts (B.A.), Event Management
Ashton-Under-Lyne Sixth Form College 2000 — 2002
Double AVCE, Travel and Tourism
Vice-Roi Travel Services at Altour November 2010 - Present
Liberty Travel 2009 - 2010
Flight Centre 2006 - 2009
Flight Centre 2002 - 2006
Skills
Travel Management, Leisure Travel, Sabre, Business Travel, Tourism, Travel Planning, Leisure, Hospitality, Hotels, Customer Service, Entrepreneurship, Event Planning, Leadership, Sales, Marketing Strategy, Account Management, Strategic Planning, Process Improvement, Team Leadership, Best Practices, Relationship Management, Strategy Execution, Oral & Written..., Training, Business Development, Management, Operations Management, Time Management, Budgets, Cross-functional Team..., Customer Satisfaction
Education
University of Illinois at Chicago 2010 — 2013
MBA, Management and Marketing
DePaul University 1999 — 2001
Bachelor of Arts, International Studies, German
North Central College 1996 — 1999
International Business
Zurich North America April 2015 - Present
Ricoh Canada Inc. 2014 - April 2015
Flight Centre September 2013 - September 2014
Luxottica Retail April 2010 - June 2013
Septodont September 2012 - December 2012
Blockbuster January 2009 - January 2011
Future Shop January 2005 - January 2008
Skills
Accountability, Multitasking Skills, Communication Skills, Personal Development..., Team Leadership Skills, Customer Service Skills, Training and..., Public Relations, Sales Management, Interpersonal Skill, Time Management, Customer Service, Leadership, Human Resources, Outlook, Recruiting
Education
Conestoga College 2012 — 2012
Post Graduation in Human Resources Management, Human Resources Management/Personnel Administration, General
University of Waterloo 2007 — 2011
Bachelor of Arts (B.A.), Philosophy and Religious Studies
Restoration Hardware July 2015 - Present
Nadeau - Furniture with a Soul March 2014 - July 2015
Made in Earth Jewelry Company January 2012 - June 2013
Zaeem Jamal November 2010 - December 2011
Pestell Creative Consulting April 2007 - October 2010
Keller Williams Real Estate July 2002 - April 2006
Flight Centre October 1995 - September 2002
Skills
Advertising, Marketing Communications, Sales, Public Speaking, Entertainment, Online Advertising, CRM, Television, Negotiation, Email Marketing, Communications Planning, Project Management, Facebook, Training, Customer Service, Digital Marketing, Online Marketing, Entrepreneurship, Retail, Digital Media, Cold Calling, Salesforce.com, Sales Process
Education
Edith Cowan University 1991 — 1994
Bachelor of Arts (B.A.), Fine Arts/Education
Perth College, Western Australia 1986 — 1990
High School
Sean Strath - Designer 2011 - Present
Flight Centre February 2015 - June 2015
TELUS October 2012 - February 2015
FusionPipe Software October 2011 - June 2012
Visual College of Art & Design of Vancouver July 2010 - November 2011
Wildrice Restaurant & Lounge July 2010 - November 2010
L'arche Association of Calgary February 2008 - May 2010
L'arche Association of Calgary February 2008 - May 2010
Blip Events & Productions January 2007 - January 2010
Skills
Adobe Creative Suite, Web Design, Vector Illustration, Raster, HTML, Graphic Design, Photography, Art, Advertising, Typography, Illustration, Graphics, Logo Design, InDesign, Photoshop, Layout, Visual Communication
Education
University Canada West 2010 — 2011
Vancouver College of Art and Design 2010 — 2011
Graphic Design Diploma, Advertising, Illustration
Vancouver College of Art and Design High School 2010 — 2011
Graphic Design Diploma; arts, history, geography and
Alternative High School 2003 — 2006
Grade 12 Diploma, English, Math, Science, History, Geography, Painting, Sculpture, Pottery, Drawing, Photography
Alternative High School, Calgary 2003 — 2006
High School Diploma, Art & English studies
Roland DGA August 2013 - Present
Roland DGA January 2012 - July 2013
Roland DGA Corporation July 2007 - January 2012
Flight Centre July 2005 - July 2007
UNO January 2004 - June 2004
Latino Communications Network June 2002 - August 2002
Skills
Market Research, Microsoft CRM, Surveys, Email Marketing, Event Planning, Online Marketing, Marketing Strategy, Marketing Resource..., Copy Editing, Google Analytics, Google Adwords, Google Webmaster Tools, Product Launch, Advertising, Product Management, Product Marketing, E-commerce, Social Media, Online Advertising, Strategy, Creative Direction, B2B, Marketing, Trade Shows
Education
California State University-Fullerton 2009 — 2011
M.B.A, Marketing
University of Minnesota 2001 — 2004
B.A., Spanish Studies
Corporate Traveller Canada 2015 - Present
Flight Centre Business Travel June 2012 - February 2015
ADVENTURE TRAVEL COMPANY October 2011 - June 2012
Flight Centre May 2006 - September 2011
THE KEG September 2004 - January 2008
MOOSE WINOOSKIS, Kitchener July 2000 - January 2004
Skills
Business Travel, Customer Service, Business Development, Marketing, Galileo, Customer Retention, Adventure Travel, Travel Management, Sales Process, Leadership, Time Management, Direct Sales, Client Relationship..., Training, Leisure Travel, Customer Satisfaction, Travel Technology, Customer Focus, Travel Planning, New Business Development, Sales, Tourism, Sales Management, Account Management
Education
Conestoga College 1999 — 2002
General Business Diploma, Marketing; Communications, Economics, Business Law, Business Math
AppleOne Employment Services July 2015 - Present
Quantum Management Services April 2006 - Present
Flight Centre 2002 - 2006
Flight Centre 2000 - 2002
Skills
Management, Account Management, New Business Development, Recruiting, Marketing, Time Management, Human Resources, CRM, Coaching, Sales, Screening Resumes, Cold Calling, Contract Recruitment, Applicant Tracking..., Permanent Placement, Temporary Staffing, Temporary Placement, Interviews, Customer Service
Education
Fanshawe College
Diploma, Travel and Tourism
Flight Centre Business Travel June 2013 - Present
Flight Centre Business Travel August 2011 - Present
Flight Centre May 2009 - August 2011
La-Z-Boy Furniture Galleries April 2008 - May 2009
Royal Caribbean Cruises, Ltd. April 2007 - April 2008
Geerlink's Home Hardware Building Centre & Furniture Store March 2002 - April 2007
Skills
Tourism, Sales Management, Negotiation, Team Leadership, Travel Management, Bilingual, Account Management, New Business Development, B2B Marketing, International..., Community Development, Multilingual, Proposal Writing, Interior Design, Galileo, Communication, Salesforce.com, Sales Growth, Customer Service, Business Travel, CRM, Training, Leadership, Sales, Event Management, Management, Business Development
Education
The University of Western Ontario 2003 — 2007
Honours Bachelor of Arts, Sociology & International Development Studies
Laurentian University/Université Laurentienne 2001 — 2002
East Elgin Secondary School 1997 — 2001
Senators Sports & Entertainment June 2015 - Present
SC Consulting 2012 - Present
Great Big Events July 2015 - July 2015
Senators Sports & Entertainment January 2013 - June 2013
TrojanOne 2010 - 2011
Saskatchewan Roughrider Football Club Inc. 2006 - 2010
Ottawa Renegades Football Club 2002 - 2005
Flight Centre 2000 - 2001
Skills
Sports Marketing, Sponsorship, Sports Management, Sports, Sponsorship Sales, Sponsorship Activation, Athletics, Event Management, Football, Relationship Marketing, Event Planning, Social Media Marketing, Hockey, Fitness, Partnership Marketing, Athletic Training, Strength Training, Leadership, Integrated Marketing, Brand Management, Brand Development, Entertainment, Corporate Events, Account Management, Strategic Planning, Community Development, Marketing, Marketing Strategy, Digital Marketing, Brand Awareness, New Business Development, Marketing Communications, Media Relations, Sales, Social Networking, Strategic Communications, Ticket Sales
Education
Algonquin College of Applied Arts and Technology 2002 — 2003
Sports Business Management Post Grad Diploma, Sports Business
University of Ottawa 1993 — 1997
Bachelor of Science, Human Kinetics
Fairmont Hotels and Resorts, The Fairmont Waterfront April 2011 - Present
Fairmont Hotels and Resorts, Fairmont Pacific Rim November 2009 - April 2011
Flight Centre November 2008 - November 2009
Boguy Ltd May 2006 - September 2008
Balkan Service Travel Ltd April 2005 - April 2006
Celebrity Cruises July 2003 - August 2004
Celebrity Cruises August 2002 - May 2003
Celebrity Cruises December 2001 - July 2002
Skills
Hotels, Hospitality, Hospitality Management, Front Office, Hotel Management, Hospitality Industry, Tourism, Environmental Awareness, Travel Planning, Small Business
Education
British Columbia Institute of Technology / BCIT 2012 — 2013
Human Resources Statement of Completion
The Air Transport Association (IATA) 2008 — 2009
IATA/UFTAA Certificate, International Travel and Tourism Training Program
University of Economics Varna, Bulgaria 2006 — 2008
4 certified semesters, Economics of Commerce
University of Economics, College of Tourism Varna, Bulgaria 1996 — 1999
Professional Bachelor, Hotel and Restaurant Management
Maritime Travel December 2014 - Present
CWT March 2013 - November 2014
Trans Capital Air October 2011 - April 2012
Corporate Traveller May 2010 - December 2010
Flight Centre February 2009 - May 2010
Flight Centre December 2004 - January 2009
Flight Centre November 2000 - December 2004
Bridgestreet Accommodations May 1995 - November 1999
Skills
Travel Management, Customer Service, Business Travel, Airlines, Galileo, Hotel Booking, Travel Planning, Leisure Travel, Customer Satisfaction, Hospitality, Airline Reservations, Online Travel, Cruises, Revenue Analysis, GDS, Tour Operators, Leisure, Vacation, Hospitality Management, Adventure Travel, Administrative..., Apollo, Travel Insurance
Education
Centennial College
Diploma, Hospitality and Tourism Administration Diploma
Victoria Park SS
High School Diploma, Honours Diploma
FCm Travel Solutions USA July 2012 - Present
Liberty Travel February 2008 - July 2012
Flight Centre November 2006 - February 2008
Skills
Team Building, Team Leadership, Strategic Planning, Business Analysis, Business Strategy, Executive Coaching, Financial Analysis, Customer Retention, Customer Engagement, People Development, Employee Training, Business Intelligence, Operational Risk...
Education
Temple University 1987 — 1989
Business, Management, Marketing, and Related Support Services
Drexel University - College of Business and Administration 1984 — 1987
Business, Management, Marketing, and Related Support Services
ThunderBox Ink June 2013 - Present
The University of British Columbia August 2012 - June 2013
The University of British Columbia August 2008 - August 2012
Office Depot 2007 - 2008
Flight Centre 2003 - 2007
Skills
Event Planning, Public Speaking, Event Management, Social Media, Graphic Design, Fine Art, Art History, Communication, Travel Planning, Photoshop, Photography, Portrait Photography, Prezi, Microsoft Office, Adobe Creative Suite, Grant Writing, Fundraising, Marketing Communications
Education
Emily Carr Institute of Art & Design 2009 — 2013
Two Dimensional Design, Graphic Design
Flight Centre May 2012 - Present
Headshots Pro+Photo+Rentals+Sales April 2011 - January 2012
Henry's August 2009 - March 2010
Skills
First Aid, Loss Prevention, Merchandising, Visual Merchandising, Retail Sales, Retail, Inventory Management, Customer Service, Sales, Customer Experience, Sales Management, Time Management, Big Box, Associate Development, New Store Openings, Sales Operations, Store Operations, Driving Results, Recruiting, Social Media
Education
Retail Council of Canada 2010 — 2010
CFLM, Certified First Level Manager
Humber College 2004 — 2005
Certificate, Media Foundations
Radeon Technologies - NCR-Aloha Restaurant POS January 2014 - Present
NCR - Aloha POS January 2011 - Present
Cara Operations September 2008 - December 2010
Algonquin College June 2008 - January 2009
Lecours Wolfson September 2006 - July 2007
HMS Host 2007 - 2007
Cara Operations March 2004 - July 2005
Flight Centre March 2000 - July 2003
Planet Hollywood December 1996 - March 2000
SIR Corp May 1991 - September 1994
Skills
Hospitality, Restaurants, Food & Beverage, Hospitality Management, Restaurant Management, Menu Development, Food, Catering, Team Building, Franchising, Coaching, Food Service, Highly personable, Event Planning, Sales, Event Management, Account Management, Leadership
Education
Schiller International University London, England 1995 — 1996
Master of Arts, Hospitality and Tourism Management
King's University College 1991 — 1994
Bachelor of Arts, Economics & History
St.Michael's College School 1986 — 1991
Cartems Donuterie June 2011 - Present
Sauder School of Business at UBC August 2010 - March 2011
Optemo June 2010 - December 2010
Footprints Recruiting Inc December 2007 - August 2009
Pinnacle Equity Management March 2007 - December 2008
Flight Centre January 2005 - December 2006
2003 - 2004 December 2003 - December 2004
toMarket Incorporated May 2002 - September 2003
Skills
New Business Development, Lead Generation, Marketing Strategy, Entrepreneurship, Business Development, Sales, Leadership, Microsoft Office, Advertising, Customer Service, Consulting, Teaching, Contract Management, Profit, Publicity, Equities, Newspaper, Business Strategy, Social Media, Market Research, Strategic Planning, Account Management, Team Leadership, Business Analysis, Marketing, Recruiting, Business Planning, Nonprofits
Education
Sauder School of Business 2009 — 2010
Master, Business Administration
The University of British Columbia 2009 — 2010
MBA, Business
Concordia University 1998 — 2002
Bachelor Degree of Arts, Anthropology Major
Financial May 2011 - Present
IBM Global Business Services May 2010 - May 2011
Flight Centre July 2006 - April 2010
IBM Global Business Services February 2006 - July 2006
Johnson & Johnson February 2005 - February 2006
Hewlett-Packard December 2004 - February 2005
PC Age February 1999 - September 2004
Skills
Windows Server, Data Center, Microsoft Exchange, Microsoft Certified..., Netbackup, HP Proliant, Disaster Recovery, Analysis, VMware, Virtualization, IT Management, Servers, ITIL, Active Directory, IT Operations, Windows, System Administration
Education
Karachi University 1986 — 1989
BS, Computer Science
Stage and Screen Travel: Canada April 2013 - Present
Flight Centre October 2011 - April 2013
Keller Williams Ottawa Realty January 2004 - March 2013
Skills
B2B, Interpersonal Skill, Sales, Networking, Communication, Organizational..., Market Research, Leadership, Problem Solving, Teamwork, Dedicated Professional, Long-term Customer..., Computer Proficiency, Highly motivated..., Negotiation, Dependable Team Player, Positive Personality, Professional..., Interpretation Of Data, Analysis, Creativity, Business Decision Making, Adaptability, Goal Setting, Direct Sales, Business Development, Management, New Business Development, Travel Management, Cold Calling, Customer Service, Time Management, Selling, Marketing, Real Estate
Education
Ontario Real Estate Board 2003 — 2004
Algonquin College of Applied Arts and Technology 2000 — 2001
Web Development
Algonquin College of Applied Arts and Technology 1998 — 1999
Dental Assisting/Assistant
Westgate
Toronto District School Board July 2015 - Present
marycatherineanderson.com June 2004 - Present
Market Kitchen, St. Lawrence Market November 2011 - Present
Starbucks October 2014 - January 2015
Nella Cucina July 2010 - October 2014
Nettie Cronish January 2009 - August 2014
marycatherineanderson.com April 2010 - May 2014
BN2 Fitness January 2010 - December 2011
Julie Daniluk February 2007 - February 2008
Flight Centre May 2002 - June 2003
Skills
Culinary Skills, Food & Beverage, Social Media Marketing, Food, Recipe Testing, Instagram, Recipes, Catering, Menu Development, Cuisine, Ghost Tweeting, Social Networking, Nutrition, Vegetarian Cooking, Event Management, Program Development, Develop Original Recipes, Meals, Cooking, Food Writing, Team Leadership, Test and Edit Recipes, Writing, Proposal Writing, Food Service, Sales Management, Gourmet, Baking, Ingredients, Photoshop, Customer Service, Event Planning, Hospitality, Time Management
Education
George Brown College
Certificate in Vegetarian Cuisine, Culinary Arts
University of Toronto
Bachelor of Arts, English and Fine Arts
Coporate Traveller Canada May 2015 - Present
Corporate Traveller Canada November 2014 - May 2015
Maritime Travel August 2009 - July 2014
CAA Travel April 2007 - August 2009
Flight Centre March 2001 - March 2007
Skills
Management, Customer Service, CRM, Budgets, Microsoft Office, Sales, Travel Management, Leadership, Retail, Sales Management, Account Management, Event Management, Hospitality, Tourism, Recruiting, Leisure Travel, Business Travel, Hotels, Vacation, Online Travel, Cruises, Leisure, Adventure Travel, Tour Operators, Travel Planning, Travel Technology, Airlines, Destination Marketing, Car Rental, Online Advertising, Customer Retention, New Business Development, Training, Hotel Booking, Ticketing, Coaching, Resorts, Employee Training, Hospitality Industry, IATA
Education
Durham College 1994 — 1996
Business Administration and Management, General
CAA South Central Ontario 2009 - 2014
Flight Centre 1996 - 2009
Skills
Customer Satisfaction, Sales Management, Travel Management, Customer Service, Team Leadership, Leisure Travel, Performance Management, Team Building, Account Management, Business Travel, Tourism, Sales, Budgets, Management, Negotiation, Human Resources, Event Management, Training, Coaching, Leisure, New Business Development, Marketing Strategy, Hotels, Online Travel, Hospitality, Tour Operators, Leadership, Cruises, Strategic Planning, Social Media Marketing, Travel Planning, Business Planning
Education
Griffith University
Bachelor's Degree, Humanities/Humanistic Studies
The University of Queensland
Bachelor of Science (B.S.), Anthropology
Rocketmiles February 2013 - Present
AXA Assistance September 2010 - February 2013
Flight Centre August 2007 - August 2010
Skills
Tourism, Customer Service, Copywriting, Hospitality, Management, Customer Experience, Travel Management, Team Management, Copy Editing, SQL, Fraud Detection, Data Analysis, Marketing Material..., Hiring, Chargebacks, Account Management, Geography, Ornithology, Balloon Artist, Coaching Baseball, Documentaries, Natural History, Apollo GDS, Sabre, Customer Satisfaction, Business Travel
Education
San Diego State University-California State University 1999 — 2001
Master of Science (M.S.), Evolutionary Biology and Genetics
Illinois Wesleyan University 1995 — 1999
Bachelor of Science (B.S.), Biology and Spanish
Flight Centre July 2014 - Present
City Sightseeing Toronto September 2013 - July 2014
Eaton Chelsea 2013 - 2014
Carnival Cruise Lines October 2012 - April 2013
Neill-Wycik Summer Hotel May 2012 - September 2012
Cara Operations November 2011 - January 2012
Neill-Wycik Summer Hotel May 2011 - August 2011
Neill-Wycik Summer Hotel May 2010 - August 2010
H&M September 2005 - July 2010
Skills
Event Planning, Sales Presentations, Customer Service, Highly Adaptable, Team Leadership, Hotels, Marketing Strategy, Sales, Hospitality, Retail, Training, Adaptation, Teamwork, Event Management, Customer Satisfaction, Time Management
Education
Seneca College of Applied Arts and Technology 2010 — 2012
Travel and Tourism Diploma with Honours, Travel and Tourism
George Brown College 2007 — 2009
Social Service Worker Diploma, Social Service
Br Andre Catholic High school
My Sounding Board January 2014 - Present
Feline Digital January 2002 - December 2013
KidKlass January 2011 - December 2012
CoStar Group January 2008 - November 2009
CoStar Group January 2006 - June 2007
Flight Centre January 1999 - December 2005
Skills
Marketing, Training, Public Relations, Management, Event Management, Newsletters, Time Management, Commercial Real Estate, E-commerce, Digital Photography, Account Management, Email Marketing, Strategic Planning, Event Planning, Leadership, CRM, Photography, Sales, Social Media
Education
The College of St. Mark and St. John 1991 — 1994
Bachelor's Degree, Public Relations, Media & Computing, Honors
The Hurst Community College 1985 — 1990
High School
Circle Management Group April 2014 - Present
Flight Centre January 2009 - April 2014
Footstar May 2000 - January 2009
Just for Feet March 1996 - May 2000
Skills
Vendor Management, Negotiation, Inventory Control, Management, Strategic Sourcing, Budgets, Inventory Management, Strategic Planning, Merchandising, Purchasing, Forecasting, Change Management, Retail, Team Building, Contract Negotiation, Procurement, Sourcing, Operations Management, Process Improvement, Leadership
Education
Boston University
Bachelor's degree
Kensington Tours March 2015 - Present
Flight Centre January 2014 - Present
Flight Centre November 2012 - Present
SM Jewellery by Shima Movahed October 2003 - Present
Links of London October 2011 - January 2012
Hugo Boss June 2008 - September 2011
Bebe December 2007 - June 2008
Karen Millen October 2006 - November 2007
Holyland Development and Investment Conference February 2006 - May 2006
ICS - Italian Consortium of Solidarty June 2005 - April 2006
Skills
Farsi, Jewelry Design, Fashion, Retail, Italian, Customer Service, Styling, Word, Excel, Microsoft Office, Visual Merchandising, Store Management, Merchandising
Education
Central Saint Martins 2009 — 2009
Certicate, Silversmithing, Experimental Jewellery
London College of Fashion 2007 — 2009
Post Graduate Certificate, Buying and Merchandising
Global Tesol Institute 2003 — 2003
Certificate, ESL Teacher
University of Toronto Mississauga 1999 — 2003
Honours Bachelor, Specialization in Italian Studies
Flight Centre March 2005 - Present
Bentall Kennedy September 1998 - March 2005
The British Council, Slovakia February 1996 - April 1997
The British Council, Slovakia February 1996 - April 1997
Deloitte & Touche November 1994 - October 1995
Skills
Travel Management, Teamwork, Variance Analysis, Leadership, Team Leadership, Account Management, Financial Forecasting, Negotiation, Sales, Financial Modeling, Finance, Forecasting, Pricing, Tourism, Customer Service, Business Travel, Leisure Travel, Management, Event Management, Hotels, New Business Development, Online Travel, Budgets, Sales Management
Education
CMA 2000 — 2005
British Columbia Institute of Technology 1999 — 2005
Connor, Clark & Lunn Financial Group August 2015 - Present
Vancouver Coastal Health December 2014 - August 2015
D+H Group LLP Chartered Accountants January 2013 - December 2014
SGS February 2012 - December 2012
TEKsystems June 2009 - August 2011
Flight Centre May 2006 - June 2007
Skills
Full-cycle Recruiting, Professional Networking, Contract Management, Creative Sourcing, Screening Resumes, Shortlisting, Interviewing Skills, Relationship Building, Applicant Tracking..., HRIS, Temporary Placement, Permanent Placement, Talent Management, Coordination, Sourcing, Career Development, Recruiting, Business Networking, Employee Engagement, Team Building, Team Leadership, Customer Service, Employee Relations, Interviews, Networking, Technical Recruiting, Contract Recruitment, Microsoft Office, Internet Recruiting, College Recruiting, Time Management, Staffing Services, Negotiation, Resume Writing, Screening, Human Resources, SDLC, Performance Management, Onboarding, Recruitment Advertising, Talent Acquisition, Executive Search, IT Recruitment, HR Policies, Staff Augmentation, Leadership
Education
Okanagan College 2011 — 2013
Bachelors of Business Administration, Human Resources
British Columbia Institute of Technology 2007 — 2009
Marketing Management - Sales
Tulips and Maple Catering September 2015 - Present
Tulips and Maple Catering May 2014 - September 2015
Flight Centre August 2013 - April 2014
Delta Hotels September 2012 - July 2013
Hotel Indigo Ottawa March 2012 - September 2012
Delta Hotels September 2010 - March 2012
Fairmont Hotels and Resorts March 2010 - August 2010
Nanos Research October 2009 - March 2010
Fairmont Hotels and Resorts December 2008 - July 2009
Collins Barrow May 2005 - August 2005
Skills
Hotels, Hospitality Industry, Event Planning, Customer Service, Personnel Recruiting, Employee Relations, Administration, Database Administration, Excel, HRIS, Internet, Microsoft Office, Social Media, Organizing, PowerPoint, Planning, Retail, Market Research, Problem Solving, Teamwork, Word, Writing, Cpr Certified, First Aid, Microsoft Word, Restaurants, Hotel Management, Hospitality Management, Food & Beverage, Tourism, Customer Satisfaction, Catering, Human Resources, Banquets, Management, Event Management, Resorts, Hotel Booking, Front Office, Property Management..., Rooms Division, Revenue Analysis, Guest Service Management
Education
Cornell University 2008 — 2009
Certificate, Employee Relations
McMaster University 2004 — 2008
Bachelor of Commerce, Human Resources
Earl of March Secondary School 2000 — 2004
OSSD, High School/Secondary Diplomas and Certificates
Flight Centre June 2013 - Present
CCH, a Wolters Kluwer business August 2012 - April 2013
ATEE Computer Services April 2011 - August 2012
ATEE Computer Services March 2011 - July 2012
CIBC RETAIL MARKETS December 2009 - April 2011
WELLS FARGO RETAIL SERVICE October 2008 - September 2009
Wells Fargo Financial October 2007 - September 2008
Wells Fargo Financial August 2006 - October 2007
STAPLES BUSINESS DEPOT January 2005 - September 2005
Skills
Market Analysis, Strategic Partnerships, Identifying New..., Small Business, Business Development, Entrepreneurship, New Business Development, Sales, Sales Management, Marketing, Lead Generation, Leadership, Marketing Strategy, Account Management, Strategic Planning, Direct Sales, Social Media, E-commerce, Business Strategy, Start-ups, Analytics, Product Marketing, Digital Marketing
Education
Humber College 2000 — 2002
Business Marketing, Business Marketing
Humber College 2000 — 2002
McShane CO April 2008 - Present
Flight Centre April 2008 - November 2008
Career Education Corporation January 2007 - March 2008
Kaplan College April 2006 - December 2006
Career Education Corporation April 2004 - April 2006
Skills
Retail, E-Learning, Sales, Staff Development, Curriculum Design, Admissions, Team Building, Customer Service, Management, Leadership Development, Coaching, Tourism, Training, Marketing, PowerPoint, Public Speaking, Leadership, Event Planning, Microsoft Office, Employee Training, Higher Education, Strategic Planning, Social Media, Teaching, Social Networking, Marketing Strategy, Time Management, Social Media Marketing, Adult Education, Event Management, Microsoft Excel, Research, Resume Writing, Career Counseling, Team Leadership, Budgets, Microsoft Word, Customer Retention, Project Management, Entrepreneurship
Education
DePaul University 2002 — 2004
Bachelor of Science, Accounting
Liberty Christian Academy 1994 — 1999
Diploma, College Prep
Entertainment One June 2014 - Present
Phase 4 Films May 2013 - May 2014
Phase 4 Films April 2009 - April 2013
Peace Arch Entertainment July 2007 - April 2009
Flight Centre 2004 - 2007
Universal Studios 2001 - 2004
HMV Retail Ltd 1990 - 2000
Skills
Television, Entertainment, Film, Video, Digital Media, VOD, New Business Development, New Media, Digital Strategy, Content Strategy, Digital Distribution, Video Production, Sales, Online Advertising, Strategic Partnerships, Post Production, Digital Marketing, Marketing, Digital Video, Broadcast, Advertising, Creative Direction, Film Production, Social Media Marketing, Web Video, Integrated Marketing
Education
Concordia University
St Lawrence
Liberty Travel June 2001 - Present
GOGO Worldwide Vacations June 2001 - Present
Flight Centre June 2001 - Present
RSG February 1999 - April 2001
Tonubin Management Systems (P) Ltd. 1997 - 1999
Education
Jai Narain Vyas University 1993 — 1997
MCA, Computer Science & Applications
Maharshi Dayanand University 1990 — 1993
BSc, Computer Science
One Search April 2013 - April 2015
Huntress Group February 2013 - April 2013
Red Personnel November 2012 - February 2013
Flight Centre May 2012 - October 2012
Huddlebuy October 2011 - May 2012
Advanced Solar Electric January 2007 - September 2011
Oak Park Unified School District December 2008 - April 2009
Advanced Solar Electric June 2005 - January 2007
Skills
Administrative Work, Communication, Time Management, Customer Service..., Leadership, Customer Support, Solid computer skills, Event Management, Management, Marketing, Customer Service, Access, Sales, Spreadsheets, Invoicing, Insurance, Microsoft Office, Social Media, Social Networking, Microsoft Excel
Education
California Lutheran University 2006 — 2010
Bachelor's degree, Communication and Media Studies, 3.8, Dean's List, Lambda Pi Eta
Thousand Oaks High School
Flight Centre March 2010 - Present
Gabrielle's Day Spa January 2006 - March 2010
AEP Industries February 2004 - November 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Calypso, Outlook, Microsoft Exchange, QuickBooks, PowerPoint, Lotus Notes, JD Edwards, Data Entry, Sales Management, Purchasing, Receptionist Duties, Administrative..., Management
Education
Academy of Massage Therapy 2002 — 2003
Certificate, Massage Therapy/Therapeutic Massage
Saddle Brook High School 1991 — 1995
Diplomea, Business Administration and Management, General
Century 21 Leading Edge Realty Inc., Brokerage November 2013 - Present
Tourism Toronto November 2010 - March 2014
One King West Hotel & Residences September 2007 - January 2014
Princess Cruises January 2010 - July 2010
Flight Centre March 2009 - December 2009
Holland America Line June 2008 - January 2009
Westin Prince May 2007 - September 2007
Skills
Hotels, Leisure, Trade Shows, Travel Planning, Tourism, Tour Operators, Sales, Management, Hospitality, Marketing, Selling, Time Management, Customer Service, Hospitality Industry, Negotiation, Event Management, Hospitality Management
Education
OREA Real Estate College 2013 — 2013
Real Estate
Brock University 2003 — 2007
Bachelor, Tourism Studies
Pine Ridge
tripcentral.ca August 2014 - Present
Flight Centre September 2010 - August 2014
Flight Centre March 2007 - September 2010
Skills
Travel Management, Business Travel, Customer Service, Sales Management, Event Management, Sales, Account Management, New Business Development, Marketing Strategy, Event Planning, Team Leadership, Hotels, Negotiation, Tourism, Marketing Communications, Social Media Marketing, Hospitality, Leadership, Customer Satisfaction, Management, Time Management, Online Travel, Adventure Travel, Leisure Travel, Tour Operators, Leisure, Vacation, Travel Planning
Education
Georgian College 2002 — 2005
Hotel and Resort Admin
itravel2000 January 2015 - Present
Flight Centre April 2014 - January 2015
Stephen Aps Consulting September 2012 - February 2014
LoyaltyOne June 2005 - July 2012
LoyaltyOne June 2000 - June 2005
Henry's 1998 - 1999
Black's Photography 1994 - 1997
Skills
Customer Service, Human Resources, Call Center, Leadership, Coaching, Travel Planning, Sales, Microsoft Office, Marketing Communications, Training, Time Management, CRM, Call Centers, Performance Management, Vendor Management, Account Management, Team Leadership, Retail, Social Media, Leadership Development, Sabre, Analysis, Teamwork, Customer Retention, Customer Satisfaction, Customer Experience, Team Management, Social Media Marketing, Employee Relations, Team Building, Loyalty Programs, Strategy, Loyalty Marketing, Database Marketing, Brand Loyalty, Analytics, Management, Employee Engagement, Change Management, Strategic Planning
Education
Sheridan College 2013 — 2013
Registered Insurance Broker
Humber College 1997 — 1999
Photography
Mayfield SS 1990 — 1995
Graduated; S.S.D, Fine Arts
Various
Professional Nursing INC September 2014 - Present
Sinai Health System March 2014 - Present
NorthShore University HealthSystem September 2013 - March 2014
NorthShore University HealthSystem December 2011 - September 2013
Flight Centre July 2008 - August 2010
Skills
Apollo, Sabre, CNA, Leadership, Customer Service, Management, Event Management, Sales, Healthcare, Entrepreneurship, Time Management, Cross-functional Team..., Nursing, Clinical Research, Policy, Hospitality, Hotels, Tourism, EKG, Cpr Certified, BLS, ACLS
Education
Harper College 2010 — 2013
AAS, Nursing-RN
University of Illinois- Chicago
English lit
Flight Centre April 2014 - Present
Swift Delivery Systems Canada Ltd. January 2012 - April 2014
Swift Delivery Systems Canada Ltd. July 2006 - January 2012
Skills
Customer Service, Public Speaking, Social Media, Research, Event Planning, Public Relations, Microsoft Excel, Advertising, Social Media Marketing, Marketing Communications, Team Leadership, Strategic Planning, Microsoft Office, Team Building, Sales, New Business Development, Social Networking, Account Management, Customer Satisfaction, Teamwork, Time Management, Online Marketing, Facebook, Sales Management, Operations Management, Market Research, Event Management, Leadership
Education
Trent University 2007 — 2011
Bachelor of Arts (B.A.H)
Carleton University 2006 — 2007
Sacred Heart High School 2000 — 2006
G Adventures 2012 - Present
General Mills May 2011 - August 2011
Gap Adventures June 2006 - November 2009
Gap Adventures September 2008 - March 2009
Gap Adventures January 2008 - March 2008
Gap Adventures March 2005 - March 2006
Flight Centre May 2004 - March 2005
Skills
AC Nielsen, Apollo, Digital Photography, Travel Management, Customer Insight, Adventure Travel, Tourism, Tour Operators, Marketing, Project Management, Product Innovation, Leadership, Competitive Analysis, Destination Marketing, Management, Marketing Strategy, Business Strategy, Social Media, Marketing Communications, Strategic Planning, Leisure Travel, Event Management, Social Media Marketing, Financial Modeling
Education
University of Toronto - Rotman School of Management 2010 — 2012
M.B.A, Marketing and General Management
McGill University 2000 — 2004
BCom, Entrepreneurship
Upper Canada College 1997 — 2000
IE (Instituto de Empresa)
Stage and Screen Travel Services USA July 2014 - Present
Flight Centre May 2013 - Present
ABC News July 2012 - 2013
LVMH October 2010 - October 2011
Radio One June 2008 - June 2010
Skills
Facebook, Social Media Marketing, Marketing Strategy, Advertising, Microsoft Office, Social Media, Social Networking, Public Relations, Press Releases, Event Management, Blogging, Online Marketing, CRM, Event Planning, Brand Development
Education
George Mason University 2009 — 2013
Communications TV Media Broadcasting, Interpersonal and Organizational Communication concentration in the BA in Communication
Kingsborough Community College 2007 — 2009
Associate of Arts (A.A.)
Royal LePage Wolle Realty June 2013 - Present
Keller Williams Golden Triangle Realty Inc. June 2011 - June 2013
Flight Centre February 2005 - July 2006
Manchester United October 2002 - August 2003
Skills
Sales, Selling, Sellers, First Time Home Buyers, Referrals, Listings, Buyer Representation, Investment Properties, Luxury, Single Family Homes, Townhomes, Customer Service, Home Staging
Education
Orea Real Estate Association 2009 — 2011
Real Estate License, Real Estate
Conestoga College 1999 — 2001
Police Foundations
Flight Centre October 2014 - Present
Iona College September 2007 - Present
Liberty Travel November 2011 - October 2014
Liberty Travel 2010 - November 2011
Liberty Travel Inc 2010 - November 2011
Sony Music Entertainment May 2009 - May 2010
Summer Tour Promotions March 2009 - August 2009
Liberty Travel August 2008 - March 2009
Education
Iona College
Bachelor of Arts, Mass Communications
Flight Centre June 2013 - Present
Flight Centre December 2010 - June 2013
Gameday Management Group January 2010 - March 2010
CGA-Canada (Certified General Accountants Association of Canada) December 2009 - December 2009
Skills
Subversion, jQuery, CSS, JavaScript, Java, MySQL, PHP, Eclipse, AJAX
Education
The University of British Columbia 2005 — 2010
BSc, Computer Science
Kwantlen Polytechnic University 2003 — 2005
Engineering Transfer, General Studies
Christofle August 2014 - Present
Christofle July 2013 - August 2014
Flight Centre July 2012 - July 2013
VF Outlet December 2010 - July 2012
VF Outlet August 2010 - December 2010
Skills
Social Media, Social Media Marketing, Marketing, Digital Marketing, Local Marketing, Social Skills, Organization, Retail, Email Marketing, Sales, Marketing Communications, Social Networking, Event Planning, Customer Service, Teamwork, Microsoft Word, Microsoft Excel, Budgets, Leadership, Management, Advertising, Project Planning, Time Management
Education
Kutztown University of Pennsylvania 2006 — 2010
Bachelor of Science in Business Administration, Management and Marketing
Liberty Travel August 2013 - Present
Flight Centre August 2013 - Present
Freelance Event Planner 2010 - Present
Skills
Event Planning, Event Management, Marketing, Social Media, Social Media Marketing, Leisure Travel, Hospitality, Public Relations, Customer Service, Sales, Facebook, Business Travel, PowerPoint, Public Speaking, Microsoft Word, Microsoft Office, Luxury Travel, Adobe Design Programs, Research, Recruiting
Education
Bowling Green State University 2008 — 2013
Bachelor of Science (BS), Tourism, Leisure, and Event Planning
North Hunterdon High School 2004 — 2008
Corporate Travel Management March 2014 - Present
Carlson Wagonlit Travel November 2012 - April 2014
FCm Travel Solutions February 2011 - October 2012
FCm Travel Solutions April 2009 - April 2011
Flight Centre July 2007 - March 2009
1-800-GOT-JUNK? January 2005 - June 2007
FLIGHT CENTRE January 2004 - January 2005
EXXON MOBIL January 2001 - December 2003
Skills
Sales, Global Strategy, Travel Management, Negotiation, Account Management, New Business Development, Sales Management, Global Business..., B2B, Salesforce.com, Contract Negotiation, Business Travel, Marketing Strategy, Business Development, Sales Process, Strategic Planning, Business Planning, Team Leadership, Change Management, Marketing, Brand Management, Training, CRM, SaaS, System Deployment, Latin America, Global Travel Management, Key Account Management, Online Travel, Customer Retention, Sales Operations, Project Management, Management, Lead Generation, Leadership, Tourism, Business Strategy, Customer Service, Strategic Partnerships, Hospitality
Education
Bradford University School of Management 2015 — 2017
Master of Business Administration (MBA), International Business & Strategy
Canadian Securities Institute 1997 — 1997
Finance
Simon Fraser University 1992 — 1996
Bachelor of Arts (B.A.), Economics and French
University of Cape Town 1991 — 1992
Bachelor of Commerce (B.Com.), Business and Economics
United World College 1988 — 1989
International Baccalaureate
Olive Media August 2015 - Present
Shangri-La Hotels and Resorts January 2015 - April 2015
Flight Centre March 2014 - August 2014
Pravala Inc. June 2013 - September 2013
Limited Brands October 2010 - January 2013
Skills
Digital Marketing, Marketing Strategy, Marketing Communications, Product Marketing, Marketing Analytics, Social Media Marketing, Marketing, Project Management, Digital Strategy, Social Media, Digital Media, B2B Marketing, Sales, Time Management, Event Management, Microsoft Office, PowerPoint, Microsoft Excel, Online Social Networking, Digital Communication, Digital Communication..., Analytics, Photoshop, Travel, Travel Planning, Strategy, Travel Management, Facebook, Social Networking, Corporate Branding, Online Marketing, Branding, Online Branding, High-Tech Industry, Marketing Management, Market Research, Database Marketing, Public Relations, Web Content Creation, Web Content Management, Web Analytics, Business Analytics, Blogging, Online Advertising, Mobile Advertising, Advertising, Email Marketing, B2B Marketing Strategy, Graphic Design, Google Adwords
Education
George Brown College 2014 — 2015
Graduate Certificate, Digital Media Marketing (Postgraduate)
Wilfrid Laurier University 2009 — 2013
Bachelor of Arts (BA), Communication and Media Studies
Kitchener-Waterloo Collegiate Institute 2005 — 2009
Bilingual High School Diploma
George Brown College December 2014 - Present
Mastercard December 2014 - Present
Del Suites Executive Class Accommodations August 2014 - Present
Self Employed 2008 - Present
Self Employed September 2009 - January 2014
Thomas Cook Canada November 2011 - November 2013
Flight Centre October 2007 - December 2008
Travelex October 2004 - August 2006
Skills
Blogging, Wordpress, Facebook, Editing, Public Relations, Social Media, Content Management, Google Analytics, Publishing, Editorial, Photography, Content Development, WordPress, Social Media Marketing, Magazines, E-commerce, Storytelling, Marketing, New Media, InDesign, Copy Editing, Web Content, Blogger, Writing, Social Networking, Copywriting, Marketing Communications, Event Management, Publications
Education
George Brown College
Journalism
Seneca College of Applied Arts and Technology
Post Grad Certificate, Human Resources
University of Toronto - Trinity College
BA, English, Geography
Ignition January 2009 - Present
Flight Centre 2005 - 2009
Skills
Photoshop, Advertising, Adobe Creative Suite, Mac, Digital Media, Film, Art Direction, Video, Video Production, Image Manipulation, Video Editing, Post Production, Television, Entertainment, Photography
Education
California State University-Northridge 2003 — 2005
Bachelor's Degree, English Literature
Santa Monica College 2001 — 2003
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
United States Army Military Police Academy 1997 — 1998
Military Police Officer Diploma, Military Police
Camp Pendleton School of Infantry 1997 — 1997
Basic Infantryman, Infantry Training
Marine Corps Recruit Depot, San Diego 1997 — 1997
Marine
Culver City High School 1992 — 1996
Flight Centre September 2015 - Present
Annex-NEWCOM LP (Business Information Group) August 2012 - June 2015
WSI Milton September 2011 - April 2012
SupraITS May 2010 - June 2011
Semaphore Software December 2007 - April 2010
Juriscape January 2007 - November 2007
BimSym eBusiness Solutions, Inc October 2004 - December 2006
Skills
SEO, Google Analytics, SEM, Google Adwords, PPC, Social Media Marketing, Organic Search, Keyword Research, Link Building, Online Marketing, Web Marketing, Blogging, Digital Marketing, Search Analysis, Google Webmaster Tools, Digital Media, Facebook, Email Marketing, Copywriting, Web 2.0, User Experience, Online Advertising, Local Search..., CMS, Web Development, YouTube, Social Networking, Wordpress SEO, Team Leadership, Google News Optimization, News Search Optimization
Education
Gujarat University
Master of Commerce, Accounting, Business Management
Gujarat University
Bachelor of Commerce
Corporate Traveler USA July 2014 - Present
Campus Travel October 2013 - May 2014
Corporate Traveler USA 2014 - 2014
Corporate Traveller Australia January 2012 - September 2013
Flight Centre September 2006 - December 2011
GTA February 2008 - November 2009
Skills
Travel Management, Business travel..., Corporate travel..., Travel, Business Travel, Travel Technology, Account Management, Negotiation, Customer Service, Management, Business Strategy, Leadership, Budgets, Sales, Tourism, Strategic Planning, Hotels, New Business Development, Business Development
Education
Griffith University
International Business, Management and Marketing
Flight Centre July 2015 - Present
Hell Bay Hotel March 2015 - May 2015
Public Kitchen & Bar January 2014 - November 2014
Cairns Waterfront Backpackers July 2013 - November 2013
The Old Spaghetti Factory Canada August 2008 - January 2013
Sport Chek September 2003 - January 2013
Grand Hotel Principe di Piemonte April 2008 - August 2008
Starbucks September 2006 - April 2008
The Hart House Restaurant August 2007 - January 2008
Skills
Customer Service, Time Management, Human Resources, Management, Restaurants, Social Media, Marketing, Leadership Development, Recruiting, Hospitality, Event Planning, Training, Team Leadership, Coaching, Public Speaking, Employee Engagement, Restaurant Management, Microsoft Office, Leadership, Teamwork, Social Networking, Food & Beverage, Microsoft Excel, Microsoft Word, PowerPoint, Public Relations, Sales, Budgets, Social Media Marketing, Event Management, Customer Satisfaction, Food, Communication, Hotels
Education
Douglas College 2007 — 2010
Diploma, Hotel, Motel, and Restaurant Management
Langara College 2005 — 2008
General Studies, Political Science
Università di Pisa / University of Pisa 2006 — 2006
Diploma, Italian Language and Literature
Burnaby Central Secondary 2000 — 2005
High School/Secondary Diplomas and Certificates
Financeit January 2015 - Present
FinanceIt November 2012 - January 2015
TicketBreak Ltd. April 2010 - December 2012
Flight Centre September 2008 - April 2010
Plasma Corporate December 2006 - October 2008
Skills
Event Management, Event Planning, Account Management, Marketing, Customer Service, Microsoft Office, Entry Management, Training, Box Office Management, Client Services, Client Retention, Consumer Behaviour, Strategic Planning, Financial Services, Customer Retention, Marketing Strategy, Analysis, Leadership, Teamwork, Strategy, Sales, B2B, Team Building, Team Leadership
Education
Ryerson University 2011 — 2013
Strategic Marketing
Algonquin College of Applied Arts and Technology 2005 — 2006
Post Graduate, Events Management
Durham College 2003 — 2005
Diploma, Entertainment Administration
Grand & Toy January 2015 - Present
LD Photography August 2011 - Present
Enterprise Rent-A-Car November 2014 - December 2014
Enterprise Rent-A-Car September 2014 - December 2014
Enterprise Rent-A-Car November 2013 - November 2014
Rogers Communications July 2013 - November 2013
Flight Centre September 2012 - July 2013
AZ Wireless July 2011 - August 2012
Algonquin College September 2011 - March 2012
Department of National Defence September 2011 - December 2011
Skills
SAP, Procurement, Government Procurement, ABAP, Sales Management, Direct Sales, Research, Market Research, Microsoft Office, Blackberry, Staff Training, Telecommunications, Team Building, Team Motivator, Problem Solving, Creative Problem Solving, Strategic Planning, Business Planning, MS Project, Project Planning, Project Implementation, MMS, RQ4, SAP R/3, SAP MM, Modeling, Inventory Management, Sales, Program Management
Education
Algonquin College of Applied Arts and Technology 2009 — 2012
Bachelor of Applied Business, e-Business and Supply Chain Management
Athabasca University 2011 — 2011
Entrepreneurship, Entrepreneurship/Entrepreneurial Studies
George Brown College September 2015 - Present
Flight Centre November 2014 - Present
Skills
Microsoft Word, Social Media, Outlook, Teamwork, Research, Microsoft Excel, Customer Service, Time Management
Education
George Brown College 2015 — 2018
Advanced Diploma, Business Administration Accounting
Pine Ridge Secondary School 2010 — 2014
High School
SCG - Applewood Forming Inc. December 2014 - Present
Flight Centre March 2014 - November 2014
CCI Group August 2009 - February 2014
BonTours Boat Tours May 2012 - September 2012
Anthropologie September 2010 - April 2012
Sheraton Parkway Toronto North 2007 - 2009
Seneca College of Applied Arts and Technology 2007 - 2008
Skills
PowerPoint, Customer Service, Microsoft Office, Tourism, Teamwork, Sales, Retail, Time Management, Microsoft Word, Event Management, Microsoft Excel, Event Planning, English, Social Networking, Social Media Marketing, Marketing Strategy, Social Media, Program Management, Corporate Events, Budgets, Corporate Blogging, Project Management
Education
Humber College 2010 — 2013
Bachelor of Commerce (B.Com.), Tourism Management, Honours Recipient
George Brown College 2008 — 2010
Mandarin Studies
Centennial College 2007 — 2008
Certificate, Art and Design
Seneca College of Applied Arts and Technology 2006 — 2008
Diploma, Leisure and Corporate Tourism, President's Honour Roll
Travel Associates USA July 2012 - Present
Flight Centre, USA July 2011 - July 2012
Liberty Travel February 2011 - June 2011
Flight Centre December 2006 - March 2011
Skills
Travel Management, Travel Technology, Business Travel, Leisure Travel, Leisure, Tourism, Sabre, Online Travel, Business Planning, Leadership Development, Leadership Development..., Executive Coaching, Strategic Planning, Marketing Strategy, Operating Budgets, Sales Management, Operations Management, Sales Operations, Operational Improvement, Sales Management..., Product Development, Supplier Negotiation
Education
University of Sydney 2009 — 2013
Master, Applied Science (Executive Coaching)
University of New England (AU) 2000 — 2008
Bachelor, Psychology (hons)
Australian Catholic University 1996 — 1998
Master, Human Movement (Education)
Grey Group June 2014 - Present
Crum & Forster July 2013 - June 2014
Flight Centre May 2011 - July 2013
GOGO Worldwide Vacations June 2010 - January 2011
Skills
Adobe Creative Suite, Graphic Design, Web Design, Logo Design, Typography, Corporate Identity, Art Direction, Layout, Brochures, Visual Communication, InDesign, Posters, Branding & Identity, Illustrator, User Interface Design, Illustration, Graphics, Business Cards, Image Manipulation, Creative Direction, Flyers
Education
Kutztown University of Pennsylvania 2007 — 2011
Bachelor's degree, Design and Visual Communications, General
Flight Centre September 2015 - Present
Wanderlust Bali July 2015 - August 2015
I Love Travel Inc January 2014 - February 2015
City of Brampton November 2013 - February 2015
Wild Water Kingdom May 2008 - September 2014
Beach Travellers Inc. November 2013 - April 2014
City of Brampton September 2008 - December 2013
Campus Vacations June 2011 - October 2013
Brock University September 2010 - December 2012
Breakaway Tours October 2010 - May 2012
Skills
Leadership, Customer Service, First Aid, Lifeguarding, Adventure Travel, Backpacking, CPR, Supervising, Hiking, Cpr Certified, Swim Instruction, AED, Marketing, Microsoft Office, Kayak, Canoeing, Downhill Skiing, Swimming, Sustainable Tourism, Outdoor Recreation, Recreation, Travel Management, Hospitality
Education
Humber College 2013 — 2015
Tourism Management - Travel Industry Services
National Kaohsiung University of Hospitality and Tourism 2015 — 2015
International Tourism Management
Burapha University International College, Thailand 2013 — 2013
Tourism and Environment
Brock University 2010 — 2013
Bachelor of Arts (BA), Tourism and Environment
St. Thomas Aquinas Secondary School 2006 — 2010
Travelport February 2015 - Present
Flight Centre September 2012 - July 2014
Flight Centre, Summerhill May 2010 - September 2012
RBC, Leslieville May 2008 - May 2010
Avalon School of English October 2006 - October 2007
Skills
Tourism, Business Travel, Travel Management
Education
University of Toronto 2001 — 2006
B.A.Hon, Anthropology, German Studies
Humboldt-Universität zu Berlin 2003 — 2004
Flight Centre May 2015 - Present
Bench November 2014 - May 2015
Boutique Jacob inc. June 2014 - December 2014
Sephora August 2012 - September 2014
Talbots August 2011 - August 2012
Godiva Chocolatier August 2009 - August 2011
SNC-Lavalin July 2009 - August 2010
Garage Co. August 2008 - October 2009
Dr. Beauchemain January 2008 - July 2008
Skills
Adaptability, Administraion, Analytics, Clerical, Communication, Cosmetics, Creativity, Independent, Interpersonal, Microsoft Applications, Organization, Problem Solving, Social Media, Target Marketing, TeamPlay, Teamwork, Marketing Communications, Time Management, Social Media Marketing, Administration, Marketing, Sales, Customer Service
Education
Algonquin College of Applied Arts and Technology 2013 — 2013
Makeup Artistry, Make-Up Artist/Specialist
Algonquin College of Applied Arts and Technology 2009 — 2011
Marketing, Marketing
Cruiseabout February 2013 - Present
Flight Centre June 2012 - February 2013
Flight Centre May 2010 - June 2012
Fairmont Hotels & Resorts October 2007 - May 2010
Skills
Marketing Strategy
Education
British Columbia Institute of Technology
Seneca College of Applied Arts and Technology
Equinox December 2014 - September 2015
Moksha Yoga Uptown April 2014 - December 2014
Moksha Yoga Uptown April 2014 - December 2014
Starbucks October 2011 - July 2014
Flight Centre March 2011 - October 2011
Skills
Social Media, Social Media Marketing, Business Travel, Galileo, Leisure Travel, Customer Service, Sales, Time Management, Public Speaking, Visual Merchandising, Retail, Training, Event Planning
Education
Humber College 2005 — 2008
Journalism
BMO Financial Group January 2015 - Present
Gramma's Little Helper September 2008 - Present
Flight Centre December 2013 - December 2014
Grand & Toy May 2011 - September 2012
Rosetta January 2011 - April 2011
Shoogle 2008 - 2009
Skills
Email Marketing, Digital Marketing, Online Advertising, Social Media Marketing, Public Speaking, Marketing, Social Media, Business Development, Leadership, Marketing Communications, Copywriting, Facebook, Advertising, Entrepreneurship, Management, Strategic Planning, SEM
Education
University of Plymouth 2012 — 2013
Master of Business Administration (MBA), Marketing
Humber College 2007 — 2011
Bachelor of Applied Arts, Creative Advertising
Areas USA Inc. March 2014 - Present
Flight Centre October 2012 - March 2014
Education
Colorado State University-Global Campus
Bachelor’s Degree, Management Information Systems and Business Analytics, Senior
Flight Centre August 2013 - Present
Axe Capoeira 2004 - Present
BCLC February 2013 - July 2013
Long View Systems July 2012 - February 2013
LifeWorks Health Systems Inc. - Part time 2010 - December 2012
LifeWorks Health Systems Inc. July 2010 - October 2011
Intrawest 2007 - 2009
Intrawest 2006 - 2007
Intrawest 2003 - 2006
Skills
Strategy, CRM, Social Media, Project Management, Sales, Online Marketing, Quality Assurance, Email Marketing, Testing, Budgets, Direct Marketing, Time Management, Training, HTML, Event Management, Marketing, Marketing Communications, Dance, Social Media Marketing, Fitness, Online Advertising, Relationship Marketing, Marketing Management, Event Planning, Digital Marketing, Leadership, Customer Service, Campaign Management, Databases, Segmentation, Web Analytics, SQL, Management, Program Management, Forecasting, Marketing Strategy, Graphic Design
Education
British Columbia Institute of Technology / BCIT 2001 — 2003
Bachelor of Business Administration - Completing final year on part time basis (BBA), Completed Marketing Management Diploma (with honours) –Direct Marketing/Communications
Protosaurus (Etsy) July 2015 - Present
Kelly's Mercantile September 2014 - July 2015
TEAGUE November 2012 - April 2014
Flight Centre 2011 - 2012
Skills
Airline Reservations, Adventure Travel, Travel Planning, Leisure Travel, Travel Management, Costume Design, Fashion Design, Choreography, Barista, Employee Training
Education
RMIT 2009 — 2010
Clothing Production Certificate III, Fashion/Apparel Design
La Trobe University 2002 — 2004
Drama and Dramatics/Theatre Arts, General
Rent The Runway January 2015 - Present
Flight Centre December 2012 - January 2015
Education
Lincoln Technical Institute-Paramus 2012 — 2013
Multapplied Networks Inc April 2014 - Present
CC Marketing Group March 2005 - Present
TELoIP Inc July 2010 - February 2013
George Brown College September 2008 - August 2010
80/20 Solutions Inc. January 2010 - June 2010
Resolver - GRC Solutions August 2008 - December 2009
Toronto District School Board April 2005 - July 2008
Flight Centre May 2003 - March 2005
Skills
wrist shots, shoe-lace tying, memorizing lyrics, Salesforce.com, Management, Program Management, Training, Integration, Business Planning, Customer Insight, PPC, Segmentation, Content Management, Solution Selling, SaaS, Go-to-market Strategy, Leadership, Start-ups, Sales Operations, Telecommunications, Business Development, Mobile Devices, Strategic Partnerships, E-commerce, Cross-functional Team...
Education
Brock University 2010 — 2012
Master of Arts, Popular Culture
Seneca College of Applied Arts and Technology 2008 — 2009
Ontario Graduate Diploma, Brand Management
George Brown College 2007 — 2008
Certificate, Desktop Publishing
York University 1996 — 2000
Bachelor's Degree, History
Brian Elementary/Public 1985 — 1990
York University
Bachelor of Arts (B.A.), History, Ethnomusicology
Blueprint Software Systems August 2015 - Present
Mellin Creative 1999 - August 2015
IEWC September 2014 - July 2015
World Bowl June 2013 - August 2014
Flight Centre August 2012 - April 2013
by Jen and Jan June 2009 - August 2012
The National Squash Academy June 2006 - August 2011
The Badminton and Racquet Club of Toronto January 2002 - June 2009
BuzzTaxi Communications Inc June 2003 - September 2004
Waterside Sports Club August 2003 - February 2004
Skills
Advertising, Press Releases, Marketing, Editing, Social Media, Marketing Strategy, Corporate Communications, Web Design, Corporate Branding, Event Planning, Customer Service, Magazines, Strategy, Photography, SEO, Outstanding Customer..., Event Marketing, Graphic Design, SAP, Sales
Education
Centennial College 2001 — 2003
Postgraduate Diploma, Journalism/Public Relations
Laurentian University/Université Laurentienne 1996 — 2001
Bachelor's degree, English
King City Secondary 1990 — 1996
Nobleton
YTB Travel December 2013 - Present
BMO Financial Group May 2013 - Present
Flight Centre June 2011 - February 2013
Bell Mobility January 2009 - June 2011
Skills
Travel Management, Sales Management, Revenue Analysis, Business Travel, Customer Service, Account Management, Tourism, Leisure Travel, Leisure, Cruises, Hotels, Travel Planning, Vacation, Sabre, Adventure Travel, Hospitality, Airlines, Event Management, Sales, Hotel Booking
Education
Concordia University 2005 — 2007
Kinesiology and Exercise Science
Lakehead University 2001 — 2003
Concurrent Education Program, History
Flight Centre September 2014 - Present
Novotel Toronto October 2013 - Present
Metal Works July 2012 - Present
Rogers Communications May 2007 - July 2012
Centerplate May 2006 - May 2007
Skills
Foreign Languages, Sales Process, Training & Development, Time Management, Direct Sales, Customer Experience, Sales, Social Networking, Sales Presentations, Merchandising, Team Leadership, Organizational..., Retail, Building Relationships, Customer Satisfaction, Customer Service, Employee Training, Customer Retention
Education
George Brown College
FC
TICO Certified, Travel
Humber College
Flight Centre September 2012 - Present
OnX Enterprise Solutions May 2010 - November 2010
CDW Canada April 2008 - April 2010
CDW April 2008 - April 2010
IBM January 2006 - April 2008
Skills
Solution Selling, Direct Sales, Sales Process, Account Management, Cold Calling, SaaS, Cloud Computing, Virtualization, Salesforce.com, IT Solutions, Storage, New Business Development, Sales, Business Development, VMware, Team Leadership, Sales Management, B2B, Disaster Recovery, Key Account Management
Education
Fanshawe College 2003 — 2005
Cruiseabout Metrotown May 2014 - Present
Flight Centre September 2012 - May 2014
Joe Fortes Seafood & Chop House June 2010 - March 2013
Cactus Club Cafe August 2006 - June 2010
Moxie's Classic Grill June 2003 - April 2005
Disney Parks & Resorts April 2002 - April 2003
Novotel hotels May 2001 - September 2001
Skills
Leadership, Microsoft Office, Management, Microsoft Excel, Research, PowerPoint, Sales, Networking, Social Media, Marketing, Finance, Quick Study, Team Leadership, Team Building, Human Resources, Employee Training, Cash Handling, Budgeting & Forecasting, Apollo GDS, Omnis, Travel Management, Coaching, Communication, Organization Skills, Problem Solving, Squirrel, MICROS, Positouch, Client Relations
Education
Capilano University 2008 — 2015
Tourism Business Management
Wine & Spirit Education Trust 2009 — 2012
Level 1-2 Sommelier, Wine and Spirits
Douglas College 2003 — 2003
Associate’s Degree, Hospitality Administration/Management
Disney University 2002 — 2003
Certificate, International Wines and Spirits Foundations/Business Management
Burnaby South Secondary
Burnaby South Secondary
Kiwi Collection October 2014 - Present
Goway Travel July 2014 - Present
Mason Horvath March 2012 - March 2013
Four Seasons Hotels and Resorts July 2011 - September 2011
Flight Centre August 2008 - April 2011
Four Seasons Hotels and Resorts February 2006 - July 2008
Skills
Cross-functional Team..., Program Management, Tourism, Hotels, Leisure, Airlines, Customer Service, Event Management, Business Travel, Hospitality, Hospitality Management, Leisure Travel, Resorts
Education
British Columbia Institute of Technology / BCIT 2004 — 2005
Marketing Management Certificate Program, Tourism
Langara College 2004 — 2004
General Arts
OpenRoad Auto Group October 2010 - Present
Tom Harris Group April 2007 - October 2010
Tourism Technology March 2005 - October 2006
Flight Centre April 2002 - March 2005
Skills
Marketing, Marketing Strategy, Marketing Management, Media Planning, Copywriting, Loyalty Marketing, Market Research, Social Media Marketing, Advertising, Marketing Communications, Email Marketing, Digital Marketing, Ethnic Media, Budget Setting, Online Advertising, Digital Strategy, Brand Awareness, Integrated Marketing, Direct Marketing, Lead Generation, Online Marketing, Brand Management, Brand Development, SEM, Mobile Marketing, Interactive Marketing, Relationship Marketing
Education
NADA Academy 2014 — 2014
Automotive Management
University of Newcastle 1995 — 1997
Bachelor of Business, Marketing
Chartered Institute of Marketing 2003 — 2004
E-marketing Award, marketing
Woy Woy High School
Corporate Traveller Canada June 2012 - Present
Flight Centre August 2006 - June 2012
Corporation of Delta June 2000 - December 2006
Skills
Business Travel, Tourism, Airlines, Sabre, Travel Insurance, Online Travel, Hotels, Travel Planning, Customer Service, Apollo GDS, Account Management, Ticketing, Galileo, Travel Management
Education
Kwantlen Polytechnic University 2005 — 2006
Coast National Insurance September 2007 - November 2009
Infinity Insurance September 2005 - September 2007
Flight Centre March 2002 - January 2005
Starbucks September 1997 - March 2001
Education
California State University-Fullerton 1995 — 2000
B.A. Degree, Speech Communication
Mas (farmhouse) October 2008 - Present
Prospectus November 2007 - April 2008
Synergy Group July 2007 - November 2007
Prospectus March 2005 - July 2007
Flight Centre 2003 - 2004
Eventfixers Limited, London September 2002 - May 2003
Virgin Atlantic 1999 - 2002
Skills
Business Development, Recruiting, CRM, Executive Search, Management, Training, Recruitment Advertising, Talent Acquisition
Education
Anglia Ruskin University 1996 — 1999
Bachelor's degree, English Literature (British and Commonwealth) with Business Studies
The Duke of Edinburgh's Award Canada August 2013 - Present
Burnaby School District - SD41 June 2013 - Present
Pitt Meadows-Maple Ridge School District May 2013 - December 2013
Flight Centre September 1997 - March 2001
Skills
Public Speaking, Leadership Development, Strategic Planning, Customer Service, Staff Development, New Business Development, Mediation, Workshop Facilitation, Team Building, Nonprofits, Training, Event Planning, Leadership, Coaching, Marketing, Fundraising, Strategy, Project Management, Microsoft Word, Team Management, Operations Management, Account Management, Advertising, Retail, Research, Marketing Communications, Management, Marketing Strategy, Microsoft Office, Microsoft Excel, Team Leadership, Creative Writing, Curriculum Development, Hospitality, Food, Curriculum Design
Education
Douglas College 2011 — 2013
Diploma, Classroom and Community Support
Chartered Institute of Marketing 1992 — 1992
Master's degree, Marketing
Napier University 1990 — 1991
Post-graduate Diploma, Business Administration and Management, General, Passed
St Andrews University 1987 — 1990
Master of Arts (M.A.), Social Anthroplogy, Philosophy, Pass
St Denis and Cranley 1974 — 1987
1-12
Torri Taylor Co. January 2010 - Present
Peak Potentials Training September 2007 - June 2010
Best Buy Canada 2005 - 2007
Accounting Advantage 2005 - 2006
Flight Centre July 2001 - November 2005
Flight Centre January 2004 - November 2004
Skills
Training, Succession Planning, Coaching, Employee Relations, Performance Management, Conflict Resolution, Recruiting, Team Building, Human Resources, Leadership, Event Management, Leadership Development, Time Management, Organizational..., Employee Training, Executive Coaching, Employee Engagement, Talent Management, Workshop Facilitation, Personal Development, Career Development, Organizational..., Talent Acquisition
Education
Conestoga College 1996 — 1999
Radio and Television Broadcasting, Broadcast Communications
Corporate Traveller Canada March 2013 - Present
Corporate Traveller Canada September 2008 - February 2013
Flight Centre January 2005 - August 2008
Uniglobe October 2002 - January 2005
Skills
Hotels, Strategic Planning, Tourism, Business Travel, New Business Development, Travel Planning, Galileo, Sales Management, Customer Service, Sales, Travel Management, Airlines, Team Leadership, Account Management, Negotiation, Social Media, Travel Technology, Leisure Travel, Leadership
Education
MacEwan University 2000 — 2002
Travel Program
Flight Centre August 2014 - Present
Flight Centre November 2011 - August 2014
North Jersey Media Group March 2008 - November 2011
North Jersey Media Group July 2004 - March 2008
North Jersey Media Group November 1998 - July 2004
Skills
Microsoft Office, Microsoft Excel, Communication Training, Account Reconciliation, Conflict Resolution, Performance Management, Accounts Payable, Accounts Receivable, Management, Teamwork, Sales, New Business Development, Leadership, Sales Operations, Account Management, Advertising, Online Advertising, Social Media, Email Marketing, Social Media Marketing, Coaching, Team Building, Trend Analysis, Cost Control, Marketing Communications, Marketing Strategy, Digital Media, Identifying Trends, Customer Service, Analysis
Education
Montclair State University
Bachelor of Arts, History, minor in African American studies
Bergen Community College
Associate of Arts, Liberal Arts, History
Niagara Parks Commission February 2010 - August 2010
Flight Centre June 2007 - August 2009
Kid's College English Language Institute November 2004 - December 2006
Kidston Landing May 2004 - October 2004
Education
Niagara College 2009 — 2010
Human Resources Management Graduate Certification Program
Trent University 2002 — 2004
Cultural Studies and Business Administration Studies
Dalhousie University 1998 — 2002
Bachelor of Arts, Advanced Double Major in International Development Studies and Political Studies
University Trois Rivieres
French Immersion Summer Bursary Program
Travel Masters September 2015 - Present
TravelClick March 2015 - September 2015
Student Flights Wellington December 2013 - November 2014
Flight Centre November 2012 - November 2013
Backpackers World Travel/ Student-Uni Travel November 2011 - May 2012
Gold Coast International Backpackers July 2011 - October 2011
Fairmont Chateau Lake Louise September 2009 - August 2010
Eden Advertising & Interactive Inc. May 2009 - July 2009
Skills
Tourism, Hotels, Resorts, Hospitality, Hospitality Industry, Team Leadership, Hospitality Management, Event Management, Management, Sales, Customer Service, Travel Planning, Leisure Travel, Galileo, Apollo GDS, Omnis, Microsoft Office, Copywriting, SEO Copywriting, Advertising, Incentive Travel, Social Media
Education
Humber College 2008 — 2009
Post-graduate diploma, Advertising copywriting
Carleton University 2005 — 2008
Bachelor of Arts, Mass Communications
Flight Centre May 2008 - November 2008
Business Objects October 2007 - March 2008
ICOM April 2007 - July 2007
ICOM August 2006 - April 2007
Milestones Restaurants June 2005 - June 2006
Milestones Restaurants March 1993 - April 2003
Education
Capilano University 2008 — 2009
Computer Studies
University of Toronto Mississauga 2002 — 2006
History & Philosophy
Riverstone Residential Group August 2010 - April 2012
Equity Residential August 2009 - August 2010
Red Door Investments Group, LLC November 2006 - January 2009
Flight Centre May 2001 - April 2005
Michael Jay's LTD – Loco Boutique May 2000 - March 2001
Shriners Hospitals for Children June 2000 - August 2000
Chapman University January 2000 - May 2000
Skills
Microsoft Office: ..., Adobe: Photoshop,..., MRI & Yardi: Property..., Apollo: Flight and..., California Real Estate..., Typing: 60 WPM
Education
Chapman University 1997 — 2000
Bachelor of Arts in Communication, Organizational Communication / Business Communications
ACSC May 2010 - Present
SM&A May 2009 - June 2009
Flight Centre 2005 - 2008
Contiki Holidays 2003 - 2005
The Walt Disney Company January 2002 - October 2003
Skills
Applicant Tracking..., Training, Employee Benefits, Employee Relations, College Recruiting, Hiring, Talent Acquisition, Business Development, Human Resources, Employee Training, Recruiting, Sales, HRIS, Coaching, Talent Management, Interviews, Performance Management, Onboarding, Deferred Compensation, Benefits Administration, Employee Engagement, ADP Payroll, Career Development, Conflict Resolution, FMLA, HR Policies, Internet Recruiting, Job Descriptions, Labor Relations, New Hire Orientations, Personnel Management, Resume Writing, Sourcing, Technical Recruiting, Workforce Planning, Temporary Placement, Succession Planning
Education
California State University-Fullerton 2008 — 2009
Certificate, Human Resources Management
The Travel Institute
CTA
Flight Centre March 2011 - Present
Skills
Travel Planning, Travel Writing, Adventure Travel, Travel Management, Travel Photography, Management, Tourism, Leisure Travel, Online Travel, Business Travel
Education
Georgian College 2007 — 2009
Tourism and Travel Services Management
ES3 July 2012 - Present
Flight Centre March 2011 - June 2012
International Student Volunteers August 2010 - December 2010
Holland America Cruise Line March 2007 - August 2009
See Companies Below August 2004 - March 2007
Skills
Event Planning, Recruiting, Event Management, Tourism, Sales Management, Entertainment, Social Media, Social Media Marketing, Sales, Marketing, Customer Service, Public Relations, Marketing Strategy, Public Speaking, Time Management, Management, Training, Leadership Development, Account Management, Marketing Communications, Leadership, Team Building, Social Networking, Strategy, Project Management, Hospitality
Education
Colorado State University 2002 — 2005
Bachelor's Degree, Speech Communication and Rhetoric
Colorado State University
Bachelor's degree, Speech Communication and Rhetoric
World Financial Group (WFG) January 2015 - Present
Mobius Payments February 2012 - Present
Social Media Networking,llc November 2009 - May 2011
Flight Centre November 2007 - March 2009
Global Electronic Technology, Inc. October 2006 - May 2007
Samba Swimwear December 2001 - September 2006
Skills
Business Development, Online Advertising, E-commerce, Email Marketing, Strategic Partnerships, Strategy, Product Marketing, Social Media Marketing, CRM, Sales, Marketing, Marketing Strategy, Management, SEO, Leadership, Start-ups, Advertising, Online Marketing, B2B, Social Media
Education
Orange Coast College 2002 — 2005
Certificate, Interior Design
California State University-Fullerton 1988 — 1991
BA, Business Marketing Minor Sociology
Flight Centre June 2014 - Present
Skills
Event Management, Public Relations, Media Relations, Corporate Communications, Sales, Customer Service, Copy Editing, Marketing Communications, Event Planning, Account Management, Time Management, Marketing Strategy, Marketing
Education
Centennial College 2009 — 2010
Ontario Graduate Certificate, Corporate Communications and Public Relations
Ryerson University 2005 — 2009
Bachelor of Commerce, Hospitality & Tourism Management
Flight Centre August 2009 - Present
Education
Seneca College of Applied Arts and Technology 2007 — 2009
Diploma, Travel and Tourism
Lakehead University 1995 — 1998
Bachelor of Arts (B.A.), Psychology
Whistler Blackcomb August 2010 - Present
Red Leaf Events June 2011 - Present
VANOC June 2009 - April 2010
Whistler Blackcomb September 2007 - May 2009
Whistler Blackcomb September 2006 - September 2007
Corporate Traveller Canada February 2003 - May 2005
Flight Centre March 2000 - February 2003
Skills
Leadership, Event Management, Strategic Planning, Event Planning, Project Coordination, Customer Service, Sales, Management, Relationship Marketing, Corporate Events, Volunteer Management, Database Administration, Meeting Planning, Venue Management, Team Leadership, Social Media Marketing, Teamwork, Tourism, Public Relations
Education
British Columbia Institute of Technology 2000 — 2004
Certificate, Marketing Management & Tourism
Rocky Mountaineer July 2012 - Present
Rocky Mountaineer December 2009 - June 2012
Flight Centre November 2006 - July 2008
Flight Centre March 2006 - October 2006
Flight Centre April 2004 - February 2006
Beijing Concord College of Sino-Canada 2003 - 2003
Nova Group February 2001 - June 2002
Skills
Competitive Analysis, Marketing Strategy, Strategy, Market Research, Strategic Planning, Advertising, Marketing Management, Online Marketing, Online Advertising, Marketing Communications, E-commerce, Product Marketing, Brand Management, Direct Marketing, Marketing, Customer Service
Education
The University of Western Ontario - Richard Ivey School of Business 2008 — 2009
MBA
The University of British Columbia 1997 — 2000
Bachelor of Commerce, Marketing specialization
Munchkin July 2015 - Present
The Wonderful Company August 2010 - July 2015
Wonderful Brands June 2008 - August 2010
Flight Centre September 2004 - June 2008
Gordon Biersch January 1999 - February 2004
Skills
Event Planning, Microsoft Excel, Sales, Microsoft Office, Customer Service, Retail, Outlook, PowerPoint, Microsoft Word, Account Management, Management, Strategic Planning, Cross-functional Team..., Leadership
Education
Arizona State University
Quicken Loans July 2015 - Present
Quicken Loans September 2010 - July 2015
Quicken Loans September 2004 - July 2010
Flight Centre July 2001 - July 2004
Skills
Mortgage Lending, Mortgage Banking, Loan Origination, Loans, Credit Analysis, Credit, FHA, VA loans, Residential Mortgages
Education
Hope College 1993 — 1997
Hope College
Flight Centre December 2013 - Present
New Pharma Thinkers August 2012 - November 2012
Generic Federation July 2012 - November 2012
Generic Pharma 2.0 June 2011 - November 2012
Skills
Business Development, Sales, Team Management, Business Planning, Digital Marketing, Product Management, Social Media, New Business Development, Strategic Planning, Marketing Strategy, Negotiation, Marketing Management, Product Launch, Market Research, Market Analysis, Management
Education
Laurentian University/Université Laurentienne
Bachelor of Business Administration (BBA)
Ritchie Bros. Auctioneers November 2010 - April 2011
CIBC April 2009 - December 2009
Flight Centre February 2003 - March 2008
Education
Douglas College
Payroll Compliance Practitioner
Kwantlen Polytechnic University
Tourisum and Hospitality
Flight Centre September 2012 - Present
Freelance Makeup Artist/Hairstylist January 2011 - Present
Shoppers Drug Mart December 2011 - October 2012
Skills
Intermediate skill..., Excellent multi-tasking..., knowledge of advanced..., Film, Makeup Artistry, Photography, Public Relations, Television, Event Planning, Beauty Industry, Styling, Cosmetics, Runway, Editorial
Education
Complections International Academy of Makeup Artistry 2011 — 2011
Diploma, The Complete Makeup Artistry Program (32 Weeks)
Ryerson University 2007 — 2008
Certificate, Fashion Coordination & Styling
Humber College 2006 — 2007
Certificate, Public Relations
Flight Centre August 2014 - Present
Palomino System Innovations Inc. September 2011 - July 2014
Accenture June 2007 - June 2009
STORM Consulting 2006 - 2006
Skills
XSLT, C#, PHP, JavaScript, MySQL, XML, CSS, Oracle, HTML, Java, Perl, Software Development, Web Development, C, C++, ASP.NET MVC, XHTML, CGI/Perl, Programming, CMMI, Metrics, Software Project..., jQuery, AJAX, Eclipse, SQL, Apache, Linux, LAMP, JSP, Databases, Testing, Web Design
Education
Seneca College of Applied Arts and Technology 2010 — 2013
Diploma, Computer Programming and Analysis
Ateneo de Manila University 2003 — 2007
Bachelor of Science, Management Information Systems
Flight Centre January 2012 - Present
Skills
Business Travel, Leisure Travel, Travel Management, Cruises, Tourism
Education
Bloomfield College
Flight Centre April 2015 - Present
Skills
Hospitality Management, Emergency Medical, Customer Service, Customer Satisfaction, Training, Event Management, Sales, Operations Management, Restaurants, Event Planning, Food & Beverage, Inventory Management
Education
American Hotel & Lodging Association 2013 — 2014
Diploma, Hospitality Administration/Management
Kwantlen Polytechnic University 2004 — 2006
English Language and Literature, General