Florida Blue
Industry: Company
DescriptionHeadquarters: Jacksonville, Florida, United States CEO: Patrick J. Geraghty (Jul 2011–) Founded: 1945 Subsidiaries: Prime Therapeutics, Florida True Health, Inc., Parent organization: GuideWell Mutual Holding Corporation
Florida Blue List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Florida Blue. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Florida Blue Salaries. You can even request information on how much does Florida Blue pay if you want to. Learn about salaries, pros and cons of working for Florida Blue directly from the past employees.
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1,805 Florida Blue employees in database. Find out everything there's to know about Florida Blue employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Florida Blue Employees
House of Redemption Tabernacle March 2014 - Present
Aromatic & Naturally Sound LLC April 2012 - Present
Blue Cross Blue Shield of Michigan September 2004 - Present
Florida Blue April 1998 - January 1999
Ranstad Employment Agency January 1998 - April 1998
US Navy May 1992 - January 1998
Skills
Customer Service, Training, Team Building, Microsoft Office, Process Improvement, Leadership, Insurance, Outlook, Call Centers, Data Entry, Employee Benefits, Health Insurance, HIPAA, Medicare, Access, Healthcare, Microsoft Excel, Claim, Software Documentation, Strategic Planning
Education
Baker College Center for Graduate Studies 2014 — 2016
Master of Business Administration (M.B.A.), Finance
Baker College of Flint 2007 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration
Wayne County Community College District 2002 — 2004
Associate's Degree, Business Administration
Allstate Benefits June 2015 - Present
Girl Scouts of Gateway Council July 2014 - April 2015
Florida Blue August 2013 - 2014
Bethune-Cookman University February 2006 - August 2013
AMSI October 2004 - February 2006
Skills
Higher Education, Web Development, Social Media, Graphic Design, Editing, Media Relations, Blogging, Press Releases, Copy Editing, Public Relations, Social Networking, Facebook, Public Speaking, Nonprofits, Community Outreach, Journalism, Event Planning, Social Media Marketing, Newsletters, Strategic Communications, Creative Writing, Marketing, Strategy, Leadership, PowerPoint
Education
Alabama Agricultural and Mechanical University 1996 — 2001
Bachelor's degree, Computer Science
University of Phoenix
Master's degree, Business Administration and Management, General
White Tigress Insurance September 2014 - Present
Florida Blue July 2013 - September 2014
Insphere Insurance Solutions January 2012 - July 2013
Transamerica May 2011 - December 2011
Miami-Dade County Public Schools December 1988 - April 2011
Florida National College February 2010 - September 2010
DUO Magazine April 2008 - December 2009
Cinergy Health Inc. February 2009 - August 2009
southbeachannie, inc. September 2008 - February 2009
eWomenNetwork April 2008 - February 2009
Skills
Social Networking, Start-ups, Networking, Non-profits, Business Development, Public Speaking, Coaching, Team Building, Leadership Development, Project Management, Adult Education, Social Media Marketing, Curriculum Design, Teaching, Editing, Marketing, Small Business, Microsoft Office, New Business Development, Sales, Management, Fundraising, Management Consulting, Staff Development, Social Media, Web Design, E-Learning, Blogging, Entrepreneurship, Instructional Design, Leadership, Training, Public Relations, Event Planning, Strategic Planning, Community Outreach, Organizational..., Nonprofits
Education
Barry University 1993 — 1995
MS, Educational Technology
Florida International University 1984 — 1988
Bachelor of Arts (BA), English Literature (British and Commonwealth)
Florida Blue May 2013 - Present
Florida Blue May 2007 - Present
Jones College February 2003 - Present
ASSOCIATED MARINE INSTITUTE (Gainesville Wilderness) June 2007 - March 2008
ASSOCIATED MARINE INSTITUTE, (Jacksonville Marine) March 2006 - June 2007
Duval County Public Schools September 2004 - March 2006
Skills
Six Sigma, Business Process Mapping, Business Process..., Continuous Improvement, Process Improvement, Operational Excellence, Lean Management, Analysis, Coaching, Cross-functional Team..., Customer Service, Leadership, Management, Microsoft Office, Program Management, Project Management, Team Building, Training
Education
University of Phoenix 2003 — 2005
Masters of Science, Computer of Information Systems
Alabama Agricultural and Mechanical University 1993 — 1998
Bachelor of Arts (B.A.), Psychology
Jackson Memorial Hospital May 2015 - Present
Miami Dolphins & Sun Life Stadium May 2010 - May 2015
Florida Blue September 2012 - May 2013
Headliner Market Group September 2007 - December 2012
Jackson Health System June 2012 - August 2012
Miami Dade Property Apprasier Office December 2011 - March 2012
Burger and Beer Joint August 2010 - December 2011
University of Miami, Miller School of Medicine July 2007 - July 2010
Aeropostale May 2004 - May 2007
Skills
Microsoft Office, Adobe Acrobat, Open Table, Medical Terminology, Medical Records, Microsoft Excel, Microsoft Word, Contemporary Dance, Dance Education, Jazz Dance, Street Dance, Hip-Hop Dance, Restaurants, Bartending, VIP Services, Retail, Customer Service, HIPAA, Social Media, Event Planning, Facebook, Marketing, Outlook, Social Networking, Team Building
Education
Ball State University 2003 — 2007
Bachelors, Educational Psychology and Dance
Parkview Arts/Science Magnet
Bachelor of Science (B.S.), Educational Psychology
The Haskell Company August 1999 - Present
CSX September 2006 - Present
Florida Blue 2010 - Present
ACIG Insurance Co. 2006 - Present
Jacksonville Civic Council January 2013 - December 2014
Florida Council of 100 November 2012 - November 2014
PSS December 2008 - 2013
M. A. Mortenson Company April 1984 - June 1999
Skills
Construction, Design-Build, Green Building, Leadership, Human Resources, LEED AP, Real Estate Development, Budgets, Team Building, Project Estimation, Strategic Planning, Management, Business Development, Negotiation, New Business Development, Program Management
Education
American University 1976 — 1979
Doctor of Law (J.D.)
St. John's University 1972 — 1976
Bachelor of Arts (B.A.), Political Science
Johnson & Johnson November 2014 - Present
Premier Care in Bathing June 2014 - November 2014
Florida Blue August 2013 - June 2014
Kachelman Statistical Consulting January 2013 - December 2013
The University of Akron August 2010 - December 2012
Alliance Data June 2012 - August 2012
Cleveland Metropolitan School District May 2009 - May 2010
Skills
Statistics, SAS, SPSS, Data Analysis, Teaching, Minitab, Data Mining, Tutoring, R, Logistic Regression, SQL, Experimental Design, JMP, Time Series Analysis, Predictive Modeling, SAS programming, Predictive Analytics, Quantitative Analytics, Higher Education, Research, Public Speaking, Microsoft SQL Server, Business Objects, SAS Programming
Education
The University of Akron 2010 — 2013
Master's degree, Statistics
Baldwin-Wallace College 2007 — 2009
Bachelor's degree, Political Science
Florida Blue January 2014 - Present
Florida Blue September 2013 - January 2014
Capital One 2012 - November 2013
Humana Cares 2010 - 2012
Florida Blue 2003 - 2009
Skills
Getting The Job Done, Management, Call Centers, Microsoft Word, Microsoft Excel
Education
Black Hawk College 1984 — 1985
Black Hawk College 1984 — 1985
Genreal study
Positive Behavior Supports Corp. April 2015 - Present
Behavior Blossoms LLC January 2015 - Present
Independent Consultant June 2014 - Present
Applied Behavior Center April 2013 - June 2014
Applied Behavior Center August 2011 - April 2013
Florida Autism Center August 2010 - August 2011
Florida Blue September 2009 - September 2010
Skills
Applied Behavior..., Autism Spectrum..., Developmental..., Verbal Behavior, Microsoft Word, Customer Service, Potty Training, PECS, Functional Behavior..., Behavioral Intervention, Pervasive Developmental..., Parenting Skills..., Behavior Modification, Intellectual..., Asperger's, Early Intervention, Positive Behavior..., Data Analysis, Behavioral Consultation, PDD-NOS, Traumatic Brain Injury, Adolescents, Emotional Disabilities, Behavior Management, Down Syndrome, Parent Education, ABLLS, VBMAPP, Office Administration, Program Management, Employee Training, English, Staffing Coordination, Program Development, functional..., Task Analysis, Disabilities, Case Management, Co-occurring Disorders, Life Skills, Social Skills, Special Education, Learning Disabilities, Interventions, Child Development, Crisis Intervention, Therapists
Education
American College of Education 2015 — 2020
Doctor of Education (Ed.D.), Leadership
Ball State University 2011 — 2013
Master of Arts (M.A.), Applied Behavior Analysis
Granite State College 2008 — 2011
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration / Human Development
Alpha Omega Insurance Association 2009 — 2009
2-15 Health Life and Variable Annuity License, State of Florida Department of Financial Services
Freedom Equity Group - Freedom Builder January 2014 - Present
Florida Blue February 2011 - May 2013
Skills
Small Business, Leadership, Strategic Planning, Sales, Public Speaking, Marketing, Team Building, Medicare, Entrepreneurship, Coaching, Customer Service, Insurance, Training, Selling, Social Media, Social Networking, Social Media Marketing, Direct Sales, Marketing Strategy, Negotiation, New Business Development, Life Insurance
Education
Barry University
Bachelor of Applied Science (B.A.Sc.), Legal Studies, General, Magna Cum Laude
Florida Blue 2014 - Present
Florida Blue 2008 - 2014
Kluding PR Consulting 2007 - 2008
Kum & Go 2006 - 2007
ARAG 2000 - 2006
Principal Financial Group 1999 - 2000
ZLR Advertising/PR Agency 1998 - 1999
CMF&Z Advertising (a Young & Rubicam company) 1995 - 1998
Iowa State Daily 1993 - 1995
Skills
Public Relations, Corporate Communications, Reputation Management, Strategic Thinking, Media Relations, Copywriting, Internal Communications, Strategic Communications, Marketing Communications, Strategic Planning, Nonprofits, Social Media, Marketing, Strategy, Crisis Communications, Publicity, Press Releases, Newsletters, Speech Writing, Integrated Marketing, Communications Planning, Brand Development, Communication Training, Social Media Marketing, Internal & External..., Community Development, Content Management, Corporate Branding, Web Content Management, Public Affairs, Direct Marketing
Education
Iowa State University 1992 — 1995
Bachelor's of Art, Journalism/Mass Communications with emphasis in Public Relations and a minor in Political Science
Boise State University 1989 — 1991
Business Administration
Dowling High School 1985 — 1989
Florida Blue April 2012 - Present
Jain Development Services July 2008 - Present
FloSTEM Academy January 2011 - March 2014
Tavari Software April 2005 - June 2008
Deyta September 1997 - March 2005
Arora Software October 1994 - August 1997
Skills
.NET, SOA, Software Development, Data Warehousing, Web Services, SQL Server, Outsourcing, C#, ASP.NET, VB.NET, Visual Studio, AJAX, Architecture, SSRS, SSIS, Business Intelligence, T-SQL, ETL, SharePoint, Crystal Reports, Database Design, TFS, HTML, Application Development, Cloud Computing, SQL, Databases, Agile, Web Applications, Database Administration, Software Project..., Agile Methodologies, Programming, SDLC, Microsoft SQL Server, Integration
Education
University of Louisville 1992 — 1994
MS, Electrical Engineering
Bangalore University 1986 — 1990
BE, Instrumentation Engineering
R. V. College of Engineering, Bangalore 1986 — 1990
Bachelors, Instrumentation
The Browning Agency of Ponte Vedra & Hastings September 2014 - Present
Florida Blue August 2013 - September 2014
St Johns County Sheriff's Office December 2011 - January 2013
St Johns County Sheriff's Office January 2007 - December 2011
Blue Cross Blue Shield of Florida June 1999 - October 2005
Skills
Team Building, Managed Care, Public Speaking, Medicare, Healthcare, Employee Benefits, Benefits Administration, Customer Service, Insurance, Health Insurance, Life Insurance, Dental Insurance, Human Resources, Recruiting, Criminal Justice, Leadership, Background Checks, Internal Investigations, Investigation
Education
American Public University System 2012 — 2016
Seeking BA, Business Administration
Florida State College of Jacksonville
Florida Blue October 2013 - Present
InComm November 2011 - June 2013
Convergys September 2008 - October 2008
TD Commerce Bank February 2008 - April 2008
Skills
Customer Service, Sales, Customer Satisfaction, Call Centers, Compliance, USA PATRIOT Act, Credit Cards, Gift Cards, Telemarketing, Dispute Resolution, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Cold Calling, Banking, Account Management, Troubleshooting, Receptive, Highly motivated..., Highly detail oriented, Active Learning, Work in A Fast Paced..., Quick Thinker
Education
Ashworth University 2013 — 2014
Basic Accounting
A. Philip Randolph Academies of Technology 2001 — 2005
High School Diploma, Certified Nursing Assistant
Florida Blue April 2010 - Present
Florida Blue June 1999 - Present
Skills
Health Insurance, Sales, Employee Benefits, Insurance, Customer Service, Healthcare, HMO, Managed Care, Health Savings Accounts, Group Insurance, Medicare, Provider Relations, Healthcare Industry, PPO, Strategic Planning, Leadership, Long-term Care, Team Building, Basketball
Education
Barry University 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Miami Dade College 2008 — 2010
Edison Community College 2006 — 2008
The Law Offices of Jared I. Loucel, P.A. October 2012 - Present
doTERRA March 2014 - Present
Florida Blue July 2013 - Present
Client First Insurance Group October 2012 - June 2013
Kauffman, Englett, & Lynd April 2012 - October 2012
Kauffman, Englett, & Lynd June 2011 - April 2012
Robert J. Slama, P.A. December 2010 - March 2011
Jacksonville Area Legal Aid, Inc. February 2010 - October 2010
Jacksonville Area Legal Aid, Inc. September 2009 - February 2010
Skills
Family Law, Asset Managment, Customer Service, Coordination, Entrepreneurship, Health Insurance, Litigation, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Social Networking, New Business Development, Community Outreach, Organization, Problem Solving, Strategic Planning, Term Life Insurance, Disability Insurance, Legal Advice, Legal Research, Legal Writing, Legal Issues, Life Insurance, Non-profit Volunteer, Bankruptcy, Trials, Pleadings, Insurance, Corporate Law, Hearings, Depositions, Personal Injury, Document Review, Westlaw, Trusts, Licensing, Wills, Courts, Motions, Asset Management, Estate Planning, Legal Assistance
Education
Florida Coastal School of Law 2007 — 2009
J.D., International Law
Brigham Young University 2003 — 2006
B.S., Landscape Management
Florida Blue October 2013 - Present
BI-LO Winn Dixie Stores May 2013 - October 2013
Winn Dixie Stores October 2012 - May 2013
Artech Information Systems for IBM October 2011 - October 2012
Papa Johns September 2006 - October 2011
Jefferson National July 2004 - August 2006
CNET Networks April 2003 - July 2004
KRONOS CONNECT February 2002 - March 2003
Skills
Project Management, Business Analysis, SDLC, SQL, Data Warehousing, Microsoft SQL Server, PeopleCode, Technical Leadership, PeopleSoft, Problem Solving, Team-oriented, Communication
Education
Babasaheb Bhimrao Ambedkar University 1992 — 1996
BE
Sharda Mandir Girls school Aurangabad 1984 — 1989
Saraswati Bhuvan Aurangabad 1979 — 1983
PwC December 2014 - Present
Florida Blue May 2014 - August 2014
Florida Blue May 2013 - August 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Accounting, PowerPoint, Teamwork, Financial Accounting, Financial Analysis, Customer Service, Financial Reporting, QuickBooks, Bookkeeping
Education
Auburn University 2011 — 2015
Bachelor of Science (BS), Accounting
Ponte Vedra High School 2008 — 2011
GEICO January 2013 - Present
Citizens Property Insurance September 2012 - December 2012
Florida Blue March 2008 - September 2012
Java/J2EE Consultant September 2006 - March 2008
Skills
Struts, Websphere, WebSphere Application..., Tomcat, Hibernate, AJAX, Java Enterprise Edition, Java, J2EE, JSF, Spring, Unix Shell Scripting, Java Web Services, jQuery, RESTful WebServices, Maven, Spring Security, Spring RESTFull Services, Freemarker, WebService Security, Android SDK, Android Development, SQL, JSON, IntelliJ IDEA, iBatis, OC4J, Oracle PL/SQL..., Ant, SFTP, XML, Adobe Flex, JAXB, Castor, FICO Blaze Rules Engine, jBPM, Apache MyFaces, RichFaces, JBoss Application Server, Big Data, Big Data Analytics, IBM BigInsight Hadoop..., Cloudera, Map Reduce, PIG, HIVE, FLUME, HBASE, IBM SPSS C & DS, Data Science
Education
Annamalai University 1997 — 2000
Master of Computer Applications (M.C.A.), Computer Programming, Specific Applications
AVC College,Mayiladudurai 1994 — 1997
Bachelor of Science (B.Sc.), Computer Science
Florida Blue November 2012 - Present
Private Client Resources, LLC September 2011 - November 2012
Survey Sampling International February 2008 - September 2011
CIGNA Healthcare January 2007 - February 2008
WellPoint February 2006 - January 2007
ICICI Bank June 2002 - September 2003
Skills
Business Analysis, Business Process..., Requirements Management, Project Management, Scrum, Data Migration, RUP, Quality Assurance, Market Research, Web Applications, Healthcare, SDLC, User Acceptance Testing, Requirements Gathering, Business Requirements, Visio, Finance, Wireframes, Rapid Prototyping, Private Wealth..., SharePoint, Microsoft SQL Server
Education
Amravati University 1998 — 2002
BE, Engineering
Louisiana Tech University
MS, Engineering
Florida Blue January 2015 - Present
Florida Blue April 2012 - January 2015
Florida Blue April 2008 - April 2012
Capital One October 2002 - March 2008
Sun Microsystems now Oracle October 2000 - October 2002
Sun Professional Services now Oracle August 1999 - September 2000
Roche Pharmaceuticals November 1994 - July 1999
Hewlett-Packard May 1988 - November 1994
Orange September 1985 - April 1988
Skills
Program Management, Product Management, Enterprise Architecture, Six Sigma, Process Engineering, Customer Experience, Product Development, Business Process Design, Strategic Planning, Population Health, Statistics, Voice of the Customer, Lean Sigma, SAS, Quantitative Analysis, Qualitative Market..., Survey Design, Vendor Management, Enterprise Software, Integration, Project Management, Qualitative Research, Quantitative Analytics, CRM, Consulting, Strategy, Management, Cross-functional Team..., Business Analysis, Change Management, Project Portfolio..., E-commerce, Strategic Partnerships, Process Improvement, Analytics
Education
EDHEC Business School
Master of Business Administration (M.B.A.), Innovation, Strategy, Information Management
Ecole spéciale de Mécanique et d'Electricité
Master’s Degree, Electrical Engineering / Computer Science
Florida Blue May 2014 - Present
Apress 2008 - Present
BCBSFL January 2005 - Present
Active Intellect, Inc 2000 - Present
Innovative Decision Tech, Inc 2000 - 2008
CEVA Logistics January 2004 - December 2004
CSX Technology 1994 - 2000
IBM 1988 - 1989
Graamabhyudaya Sangham, Vunnava January 1976 - September 1980
Skills
Android, Java, JavaScript, Enterprise Architecture, Android Development, JSON, Vendor Management, Siebel, JQuery, Logistics, Search Engines, tomcat, salesforce, microsoft dynamics, vendor evaluation, Mobile Application..., Consumer Healthcare, Educational Technology, Information Theory, Electronics, Android Internal Storage, Vendor Relationships, databases, sqlserver, asp.net, ajax, PEGA systems, RFP preparation, Web 2.0, rest, Published Author, svg, c#, c++, opengl, data access, compilers, custom objects, web portals, Lucene, Jxpath, jaxb, osgi, freemarker, opengl es 2.0, GSON, Dell Boomi, Mulesoft, Snaplogic
Education
Indian Institute of Technology, New Delhi 1986 — 1987
Master's degree, Electrical, Electronics and Communications Engineering
Indian Institute of Technology, Delhi 1985 — 1986
Electrical Engineering
Andhra University 1980 — 1984
Bachelors, Electrical Engineering
Blue Cross Blue Shield of Florida January 2011 - Present
Blue Cross Blue Shield of Florida December 2000 - January 2011
Blue Cross Blue Shield of Florida January 1997 - December 2000
Florida Blue September 1990 - January 1997
Skills
SDLC, Visio, Crystal Reports, Business Analysis, Healthcare, Project Management, Produt Management, Systems Analysis, Agile Methodologies, Integration, Program Management, HIPAA, Requirements Gathering, Business Process, SharePoint, Enterprise Architecture, Vendor Management, Software Project..., Software Development, Requirements Analysis, SOA, Cross-functional Team..., Process Improvement, Agile Project Management, Business Intelligence, Project Portfolio..., Data Modeling, Team Leadership, Software Documentation, IT Strategy, Business Requirements
Education
Art Institute of Fort Lauderdale
DITECH MORTGAGE CORP March 2015 - Present
Florida Blue July 2013 - March 2014
J P Morgan Chase July 2011 - October 2012
JPMorgan Chase July 2011 - October 2012
J P Morgan Chase September 2009 - June 2011
J P Morgan Chase November 2008 - September 2009
Skills
Microsoft Excel, Project Management, Program Management, Process Improvement, Vendor Management, Leadership, Public Speaking, Organizational..., Customer Service, Analysis, Management, Risk Management, Access, Account Management, Banking, Budgets, Business Development, Business Analysis, Business Planning, Business Process..., Business Strategy, Call Centers, Change Management, Coaching, Contract Negotiation, Cross-functional Team..., Data Analysis, Finance, Financial Analysis, Human Resources, Leadership Development, Management Consulting, Marketing, Mergers & Acquisitions, Microsoft Office, Negotiation, New Business Development, Operations Management, Performance Management, PowerPoint, Project Planning, Recruiting, Sales, Sales Management, Software Documentation, Strategic Planning, Strategy, Team Building, Team Leadership, Training
Education
American InterContinental University 2015 — 2016
Master of Business Administration (M.B.A.), Project Management
Bowie State University 1991 — 1992
Bachelors, Finance/Banking
Howard University 1987 — 1991
Finance
Florida Blue 2004 - 2015
Florida Blue 2009 - 2014
Association of Legal Administrators 2008 - January 2012
Jacksonville Youth Soccer Club (JYSC) January 2005 - December 2007
Blue Cross and Blue Shield of Florida, Inc. 1999 - 2004
Blue Cross & Blue Shield of Florida, Inc. 1991 - 1999
Barnett Banks, Inc. 1988 - 1991
Price Waterhouse 1981 - 1986
Price Waterhouse 1981 - 1986
Skills
Mergers, Contract Negotiation, Managerial Finance, Project Management, Integration, Internal Controls, Internal Audit, Cost Accounting, Product Development, Forensic Accounting, Legal Administration, Auditing, Non-profits, Healthcare, Budgets, Mergers & Acquisitions, Nonprofits, Strategic Planning, Change Management, Team Building, Financial Analysis, Analysis, Vendor Management, Business Analysis, Program Management, Project Planning, Leadership, Process Improvement, Finance, Accounting, Six Sigma, SharePoint, Insurance, Executive Management, Risk Management, Business Process..., Access, Strategy, Training, Cross-functional Team..., Policy, Management Consulting, Business Planning, Forecasting, Data Analysis, Coaching
Education
Jacksonville University 1990 — 1991
MBA, Business Administration
Belmont Abbey College 1978 — 1981
BA, Accounting
United States Military Academy at West Point 1977 — 1978
N/A, Engineering
Bishop Kenny High School 1973 — 1977
College Prep, Math/Sciences
Assumption School 1964 — 1973
N/A, N/A
Florida Blue May 2013 - Present
Florida Blue October 2008 - April 2013
Florida Blue March 2004 - April 2013
Florida Blue March 2004 - September 2009
Florida MEP November 1998 - February 2003
FLORIDA MANUFACTURING EXTENSION PARTNERSHIP January 1998 - January 2003
Southern Business Management Associates July 1996 - October 1997
Skills
5S, Kaizen Facilitation, Value Stream Mapping, TPM, Lean Manufacturing, Balanced Scorecard, Continuous Improvement, Process Improvement, Process Engineering, Problem Solving, Process Mapping, Lean Initiatives, Kaizen, Change Management, Operations Management, Business Process..., Mentoring, Business Analysis, Coaching, Healthcare, Strategy Development, Root Cause Analysis, Performance Improvement, DMAIC, Metrics, Management Consulting, Business Process Mapping, Management, Business Process, Provider Relations, Operational Excellence, Health Insurance, Human Resources, Call Centers, HIPAA, TQM, Visio, Leadership, Training, Strategy
Education
Jacksonville University 2007 — 2007
American International College 1975 — 1977
MBA, Business
American International College 1971 — 1975
BA, English Literature
Self Employed March 2012 - Present
Merrill Lynch August 2012 - March 2013
Sage June 2005 - August 2011
Florida Blue August 2004 - March 2005
Designer Systems, Inc August 2004 - March 2005
Florida Blue February 2002 - March 2004
Skills
Visio, SharePoint, Agile Methodologies, Quality Assurance, HIPAA, Microsoft Office, Microsoft Project, Communication Skills, Project Management, Integration, Analysis, Cross-functional Team..., Testing, Management, MS Project
Education
American InterContinental University 2003 — 2005
Associate of Arts (AABA), Business Administration, 4.0
Florida Blue September 2014 - Present
EmCare April 2012 - May 2014
HCA Physician Services November 2010 - March 2012
Blake Medical Center September 2006 - October 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Healthcare, Hospitals, Software Documentation
Education
Lyceum of the Philippines - Intramuros, Manila 1990 — 1995
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
Candon National High School 1984 — 1988
High School Diploma, Secondary
Florida Blue March 2015 - Present
Florida Blue September 2012 - Present
Independant January 2009 - August 2012
Convergys February 1998 - December 2008
American Transtech July 1994 - July 1998
AT&T January 1988 - July 1994
Skills
Call Center, Business Process..., Six Sigma, Program Management, People Management, Project Implementation, Performance Management, Shared Services, Client Services, Financial Management, IT Management, Business Continuity, Performance Metrics, Global Operations, Management, Managerial Finance, Financial Services, Project Management, Call Centers, Outsourcing, Operations Management, Business Process, Change Management, Service Delivery, Business Analysis, Leadership, BPO, CRM, Process Improvement, Recruiting, Human Resources, Business Development, Team Leadership, Telecommunications, Management Consulting, Training, Product Management, Salesforce.com, Personnel Management, Team Building, Vendor Management, Account Management, Customer Satisfaction, Strategic Planning, Strategy, SharePoint, Mergers & Acquisitions, SAP, Employee Benefits, Sales Operations
Education
Argosy University Phoenix 2010 — 2013
BS, International Business
National College of Education 1990 — 1992
Associate of Arts and Sciences (AAS), Behavioral Psychology
Northern Virginia Community College 1985 — 1989
AA, Business Management
Healthcare Consulting & Development June 2012 - Present
NX PharmaGen 2009 - 2012
Nx Development Corp 2009 - 2012
Bradmer Pharmaceuticals 2008 - 2009
Florida Biologix 2006 - 2008
University of Florida 2005 - 2005
AvMed Health Plan 2002 - 2005
AvMed 1998 - 2001
Florida Blue 1995 - 1998
Florida Blue 1993 - 1995
Skills
Contract Negotiation, Provider Relations, Project Management, Vendor Relationship..., Client Relations, Sales, Marketing, Strategic Planning, Research, Healthcare Information..., Managed Care, Life Science Company..., cGMP manufacturing, Healthcare, Start-ups, Clinical Trials, Healthcare Industry, Business Strategy, Cross-functional Team..., Clinical Research, FDA, Entrepreneurship, Strategy, Leadership, Management, Business Development
Education
Harvard Business School 2014 — 2014
Executive Ed- Launching New Ventures
Babson College 2006 — 2006
Executive Ed, Business of Biotechnology
Harvard Business School 2005 — 2005
Executive Ed, Corporate Governance
University of Florida 1991 — 1993
MBA, Master of Business Administration
University of Florida 1991 — 1993
MHS, Master of Health Science
University of Miami 1984 — 1989
Bachelor of Music
eStartAcademy.com November 2013 - Present
Blue Horizon Venture Consulting June 2007 - Present
Blue Horizon Real Estate October 2003 - Present
Jacksonville Business Builders July 2010 - August 2011
MindForce Consulting 2002 - 2008
Florida State College at Jacksonville 2003 - 2004
Florida Blue March 1995 - August 1998
IBM 1991 - 1994
Skills
Entrepreneurship, Start-ups, Business Planning, Strategy, Financial Modeling, Mergers & Acquisitions, Business Strategy, Executive Management, Strategic Consulting, Management Consulting, Due Diligence, Marketing Strategy, Business Development, Small Business, Analytics, Finance, Consulting, Project Planning, Investments, Sales, International Business, Analysis, Strategic Financial..., Budgets, Private Equity, Manufacturing, Sports, Asset Management, Restructuring, Project Finance, Corporate Finance, Crowdfunding, Management, Strategic Planning, Marketing, Leadership, New Business Development, Team Building, Strategic Partnerships, E-commerce, Training, Social Media, Public Speaking, Social Media Marketing, Customer Service, Negotiation, Social Networking, Program Management, Contract Negotiation, Online Marketing
Education
University of Florida 2015 — 2016
Master’s Degree, Entrepreneurship/Entrepreneurial Studies, Masters
Thunderbird School of Global Management 2000 — 2001
MIM, Spanish, Latin America
UCLA Anderson School of Management 1998 — 2000
MBA, Entrepreneurship
Australian Graduate School of Management 1999 — 1999
Master of Business Administration (M.B.A.), Exchange Program With UCLA Anderson
Clemson University - College of Business and Behavioral Science 1988 — 1992
Financial Management, Real Estate
York Suburban Senior High School 1984 — 1988
High School
Aldi March 2015 - Present
Florida Blue September 2013 - February 2015
Florida Blue June 2013 - June 2013
Bed, Bath and Beyond November 2012 - June 2013
GLOBALFOUNDRIES January 2012 - August 2012
Superior Technical Resources November 2010 - December 2011
ValueOptions January 2010 - November 2010
Market Strategies International April 2004 - November 2010
Alpha Pregnancy Care Center April 2009 - December 2009
Albany International Corp October 1987 - October 2008
Skills
Technical Training, ERP, Unix, Analysis, PowerPoint, Six Sigma, SQL, Forecasting, Business Strategy, Visio, Requirements Analysis, Business Intelligence, Operations Management, Vendor Management, Supply Chain Management, Microsoft Excel
Education
Berkshire Community College 1979 — 1981
Associate of Arts and Sciences (A.A.S.), Data Processing
Florida Blue October 2014 - Present
Florida Blue June 2012 - Present
Florida Blue 2014 - 2014
Gulf Coast Insurnace Specialists LLC April 2011 - June 2012
Cape Coral Insurance Center April 2009 - April 2011
Southwest Florida Ins. BCBS of Florida June 2006 - April 2009
Bankers Life & Casualty Co April 2006 - June 2006
Rolsafe International, LLC November 2005 - April 2006
PresidentAlways There Home Care, Inc January 2004 - August 2005
National Sales Manager January 2000 - January 2003
Skills
Training Programs, Leadership, Process Engineering, Supervisory Skills, Functional Requirements, Sales, Management, Technical Support, Strategy, Networking, Microsoft Office, Directing, Insurance, Strategic Planning, New Business Development, Employee Benefits, Marketing, HVAC, Energy Management, Strategic Financial..., Training, Budgets, Term Life Insurance, Process Improvement
Education
Aurora University 2004 — 2006
Bachelor of Science, Organizational Management
Keller Graduate School of Management of DeVry University 1996 — 1998
Masters, Project Management
Florida Blue December 2013 - Present
Pegasystems January 2013 - Present
GlSES 2009 - Present
Advanced Document Technologies, Inc. November 1997 - Present
Pega Systems May 2010 - November 2013
Bank of America June 2012 - January 2013
American Express March 2012 - June 2012
JPMorgan Chase January 2012 - March 2012
Lockheed Martin February 2005 - 2010
DST Innovis 2004 - 2005
Skills
Enterprise Architecture, Solution Architecture, System Architecture, Enterprise Software, Architecture, SOA, Business Architecture, Technical Architecture, Business Process Design, Software Development, Business Process..., Application Architecture, Agile Methodologies, Java Enterprise Edition, Consulting, Requirements Analysis, Process Engineering, Pegasystems PRPC
Education
University of Central Florida 1992 — 1995
M.S.Cp.E., Computer Science and Engineering
Ain Shams University
Florida Blue June 2015 - September 2015
Halliburton October 2013 - August 2014
Larsen & Toubro January 2013 - August 2013
Samsung Electronics October 2011 - October 2011
FedEx June 2011 - August 2011
Skills
Hadoop, Data Analysis, business analytics, Python, Matlab, JMP, Tableau, SAS, SAS Programming, R, Project Engineering, Automation, Windows, SCADA, Microsoft Office, PowerPoint, PLC, AutoCAD, Java, Electronics, Research, Project Management, Telecommunications, C, Negotiation, Crystal Ball, Microsoft SQL Server
Education
University of Connecticut 2014 — 2015
Master's Degree, Business Analytics and Project Managment, 3.85
BITS Pilani 2009 — 2013
Bachelor of Technology (BTech), Electronics and Communication Engineering, 3.7
Florida Blue March 2014 - Present
Metcare June 2013 - December 2013
Healthways 2008 - 2011
Skills
Healthcare Information..., Team Building, Program Management, Medicare, Healthcare Industry, Managed Care, Healthcare Management, Management, HIPAA, Wellness, Leadership, Disease Management, Process Improvement, Training, Nursing, Utilization Management, Healthcare Consulting, Hospitals, Strategic Planning, Health Education, Coaching, Health Insurance, Medicaid, Case Management, Quality Improvement, Health Policy, Health Promotion, Physician Relations, Home Care
Education
Bossier Parish Community College
Licensed Practical/Vocational Nurse Training
Seminole State College of Florida
Registered Nursing/Registered Nurse
University of Central Florida
Registered Nursing/Registered Nurse
Florida Blue February 2011 - Present
Skills
Healthcare, Healthcare Management, Medicare, HIPAA, Managed Care, Nursing, Hospitals, Healthcare Information..., Medical Terminology, Medicaid, Health Education, Disease Management, Health Insurance, Cpr Certified, Public Health, EMR, Wellness, Utilization Management, Health Promotion, Customer Service, CPR Certified, Team Building, Microsoft Office, Strategic Planning, Leadership
Education
Professional Training Centers 2013 — 2015
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Shiftgig August 2015 - Present
Pride Health February 2015 - August 2015
Florida Blue May 2013 - February 2015
Skills
Human Resources, Team Management, Retail Sales, Customer Retention, Customer Service, Cold Calling, Goal Oriented, Team Building, Microsoft Word, Microsoft Office, Loss Prevention, Customer Satisfaction, Patient Safety, Time Management, Public Speaking, Nurse Recruitment, Temporary Staffing, Recruiting, Outlook, PowerPoint, Healthcare, Microsoft Excel, Healthcare Management
Education
Everest Institute-Hialeah 2008 — 2010
Associate of Science (AS), Forensic Science and Technology
coral park 2005 — 2008
AKRF July 2015 - Present
Columbia University September 2012 - May 2015
Cultural Heritage without Borders June 2014 - August 2014
Greenwich Village Society for Historic Preservation June 2013 - August 2013
Florida Blue December 2011 - August 2012
Florida Blue December 2009 - December 2011
Florida Blue September 2005 - December 2009
Education
Columbia University in the City of New York 2012 — 2015
Master of Science (M.S.)
University of North Florida - College of Business Administration 2008 — 2011
Master of Business Administration (MBA)
Agnes Scott College 1998 — 2002
BA
Step Up For Students December 2013 - Present
DMEautomotive June 2012 - December 2013
Allstate July 2010 - June 2012
Beeline May 2003 - August 2004
Florida Blue May 2002 - May 2003
Skills
SSRS, Business Analysis, Leadership, Project Management, Financial Analysis, Problem Solving, Data Analysis, Requirements Analysis, SDLC, Web Applications, Scrum, Management, Risk Management, Software Development, PMO, Vendor Management, Visio, Software Documentation, Requirements Gathering, SharePoint, Process Improvement, Business Process, Business Intelligence, Agile Methodologies
Education
Bentley University 1995 — 1998
MBA, Master Business Administration (MBA)
Bentley University 1991 — 1995
Bachelor of Science, Finance
RMIT University 1994 — 1994
Bachelor of Science (BS), International Finance - Australia
Florida Blue September 2013 - Present
Convergys (General Electric) August 2009 - January 2010
Century 21 Commonwealth Realty, Guam May 2006 - November 2008
Skills
Customer Service, Banking, Management, Financial Analysis, Risk Management, Business Analysis, Project Management, Leadership, Sales, Finance
Education
Ashford University 2010 — 2014
Bachelor of Arts (B.A.), Social Science w/conc, in Education
Mac Arthur high school 1998 — 2002
9-12
FirstLight HomeCare of the First Coast March 2015 - Present
Florida Blue January 2014 - December 2014
Incepture August 2013 - January 2014
Blue Cross & Blue Shield of Massachusetts June 2000 - August 2013
Blue Cross & Blue Shield of Massachusetts June 1998 - June 2000
Blue Cross & Blue Shield of Massachusetts January 1996 - June 1998
Boston Financial Data Services, Inc December 1992 - January 1996
Skills
Insurance, Customer Service, Healthcare, Sales, Employee Benefits, Management, Health Insurance
Education
American University 1984 — 1987
B.A, Communications
Thomas Jefferson High School 1978 — 1982
Avigna Granites November 2014 - Present
Florida Blue August 2008 - November 2014
Florida Blue January 2004 - August 2008
Dell March 2000 - January 2004
NeST Software July 1997 - February 2000
Skills
Project Delivery, Business Negotiation, Vendor Relationship..., Natural Stone, Business Strategy, Import Logistics, Import/Export Operations
Education
BITS Pilani 2000 — 2001
Master of Science (M.S.), Computer Software Engineering
Bharathiar University 1993 — 1997
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
GuideWell Connect January 2006 - Present
Florida Blue September 2013 - April 2014
Florida Blue July 2012 - August 2013
Blue Cross Blue Shield of Florida January 2006 - July 2012
Continental Homeowners Assn. 2004 - 2012
Symetra Financial 1994 - 2006
Skills
Community Education, Health Care Reform..., Medicare Education, Public Speaking, Corporate Wellness, Corporations, PPO, HMO, Health Policy, Health Promotion, Leadership, Strategic Planning, Employee Benefits, Healthcare, Health Insurance, Health Education, Insurance, Medicaid, Healthcare Management, Healthcare Industry, Medicare, Managed Care, Hospitals, HIPAA, Healthcare Consulting, Wellness, Healthcare Information..., Disease Management, Health Care Reform, Public Health, Provider Relations, Physician Relations, Utilization Management, Case Management, Physicians
Education
Barry University 1999 — 2003
Bachelor of Science (BS), Health/Health Care Administration/Management
St. Brendan High School 1980 — 1982
AvMed September 2013 - January 2015
Florida Blue May 2008 - September 2013
Florida Blue March 2006 - May 2008
Florida Blue March 2003 - February 2006
Florida Blue July 1997 - February 2003
United Hospital Center 1994 - 1997
United Hospital Center 1989 - 1994
Hospital Nursing 1983 - 1990
Skills
Management, Public Speaking, Healthcare Management, Microsoft Office, Strategic Planning, Leadership, Research, Customer Service, Microsoft Excel, Medicare, Quality Improvement, Utilization Management, Medicine, Managed Care, Hospitals, HIPAA, Healthcare, Health Insurance, Healthcare Information..., Healthcare Industry
Education
Bellarmine University
Master's degree, Nursing Education
West Virginia University
Bachelor's degree, Nursing
Florida Blue November 2013 - Present
Florida Blue January 2012 - November 2013
Florida Blue June 2010 - January 2012
Florida Blue 2008 - 2010
Florida Blue 2005 - 2008
Skills
Market Research, Marketing Research, Qualitative Research, Quantitative Research, Customer Insight, Customer Experience, Management, Analysis, Performance Improvement, CRM, Consumer Behaviour, Project Management, Data Analysis, Analytics, Business Statistics, Operations Management, Performance Management, Consumer Insight, Focus Groups, Team Leadership, Segmentation, Marketing, Leadership, Competitive Analysis, Ethnography, Consumer Panels, Consumer Marketing, Competitive Intelligence, Social Psychology, Psychology, Primary Market Research, Qualitative Market..., Customer Experience..., Customer Relationship..., Strategy
Education
Walden University 2011 — 2013
Master's degree, Social Psychology
American InterContinental University 2010 — 2011
Bachelor of Business Administration, Marketing
UnitedHealth Group May 2015 - Present
Florida Blue 2011 - 2014
Florida Blue January 2008 - January 2011
Florida Blue January 2004 - January 2008
Florida Blue February 2001 - January 2004
Florida Blue February 1997 - August 2001
Skills
Relationship Management, Health Advocacy, Public Health, Business Strategy, Change Management, Coaching, Humanitarian, Community Outreach, Health Policy, Policy, Healthcare, Provider Relations, Medicare, Healthcare Management, Customer Service, Public Speaking, Strategy, Team Building, Program Management, Medicaid, Leadership, Project Management, Strategic Planning
Education
Benedictine University 2010 — 2014
Master of Public Health (M.P.H.), CEPH, Health Care Management and Policy
Benedictine University 2000 — 2001
Bachelor of Science (B.S.), Business
U.S. Department of Veterans Affairs June 2015 - Present
Sutherland Asbill & Brennan LLP March 2015 - May 2015
Centers for Disease Control and Prevention September 2014 - February 2015
Florida Blue February 2013 - October 2014
LYRASIS April 2011 - February 2013
Georgia College & State University August 2008 - April 2011
KPMG LLP October 2003 - November 2007
KPMG LLP March 2000 - October 2003
Massachusetts College of Pharmacy October 1990 - January 2000
Boston Computer Museum October 1988 - May 1990
Skills
Electronic Resources, Periodicals, Vendor Relations, Collections Management, Content Acquisitions, Technical Services, Libraries, Library, Collection Development, Vendor, Budgeting, Research, Library Science, Reference Services, Access, Cataloging, Library Instruction, Library Automation, Interlibrary Loan, Virtual Reference, Negotiation, Writing, Library 2.0, Databases, Library Management, Digital Libraries, Contract Negotiation, Digitization, Academic Libraries, Customer Relations, Library Research, ILS, Museum Collections, Librarians, Online Research, Customer Service, Budgets, Information Literacy, Information Retrieval, Public Libraries, Books, Information Management, Records Management, Knowledge Management, Integrated Library..., E-Learning, Serials, Library Reference, Special Collections, History
Education
Simmons College 1996 — 1998
MLIS, Library & Information Science
Boston College 1984 — 1988
BA, College of Arts and Sciences; English and Psychology
American Intercontinental University 2010 — 2010
MBA, Project Management, 3.92
Emory University 2008 — 2008
certification, Management
Georgia Leadership Institute 2009 — 2009
certification, Leadership
Florida Library Leadership Institute 2006 — 2006
certification, Library Leadership
New Horizons - Boston 2002 — 2002
certification, Certified Internet Webmaster
The Hebrew University 1988 — 1990
graduate level courses in Archaeology
Rent-A-Center June 2014 - Present
Florida Blue April 2013 - June 2014
Rent-A-Center February 2013 - March 2013
eBay Inc October 2012 - February 2013
Citrix November 2011 - October 2012
Bristol-Myers Squibb February 2011 - November 2011
University of Houston-Clear Lake January 2009 - December 2010
Wipro Technologies 2005 - 2008
Skills
Integration, Oracle, Web Services, Cloud Computing, CRM, Data Warehousing, Siebel, SDLC, Business Process, XML, Solution Architecture, Solaris, SOA, Agile Methodologies
Education
University of Houston-Clear Lake 2008 — 2010
Master's degree, Computer Science
Andhra University 2001 — 2005
Bachelor's degree, Computer Science
Florida Blue August 2013 - Present
Florida Blue April 2010 - August 2013
Big Brothers Big Sisters of Northeast Florida June 2008 - April 2010
Basin White September 2007 - February 2008
The Church of Jesus Christ of Latter-day Saints December 2005 - June 2007
Zion Ponderosa Ranch Resort May 2005 - August 2005
Brigham Young University August 2002 - May 2005
Princess Cruises May 2004 - August 2004
Aspen Grove Family Camp May 2003 - August 2003
Discovery Cove May 2000 - August 2002
Skills
Customer Service, Training, Public Speaking, PowerPoint, Salesforce.com, Sales, Teaching, Leadership Development, Leadership, Mentoring, Fundraising, Team Building, Team Leadership, Marketing, Program Management, Non-profits, Management, Time Management, Event Planning, Project Management, Medicare, Coaching, Strategic Planning, Research, Microsoft Excel, Strategy, Outlook, Microsoft Office, Budgets, Healthcare, Social Media Marketing, Human Resources, Social Networking, Insurance, Policy, Retail, Social Media, Microsoft Word, Spanish, Teamwork, Networking, Public Relations, Recruiting, Community Outreach, Event Management, Access, Small Business, Account Management, Organizational..., Volunteer Management
Education
Brigham Young University 2001 — 2005
Bachelors, Recreation Management/Youth Leadership
Osceola High School 1997 — 2001
Diploma
Florida Blue July 2007 - Present
Florida Blue March 1990 - March 2003
Methodist Hospital, Jacksonville, FL January 1983 - July 1987
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Healthcare, Project Management, Process Improvement
Education
University of North Florida 1979 — 1981
Master's degree, Master of Science in Allied Health Services
Barry University 1972 — 1976
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Deutsche Bank December 2013 - Present
ING US Retirement Services August 2013 - December 2013
Florida Blue May 2011 - August 2013
ING/ formerly CITISTREET January 2008 - April 2011
CitiStreet April 2005 - December 2007
Blue Cross Blue Shield of Florida January 2005 - April 2005
CitiStreet January 2004 - December 2004
Skills
SDLC, Requirements Gathering, Business Process Mapping, Business Analysis, Process Improvement, Use Case Analysis, ITIL, Quality Assurance, Business Requirements, Testing, Management, User Acceptance Testing, Requirements Analysis, Quality Center, Testing Process, Software Documentation, SharePoint, SQL, Program Management, Systems Analysis, Change Management, Data Modeling, Business Process, Software Project..., Agile Methodologies, Vendor Management
Education
Alma College
Bachelor of Science, Business Administration
Sava Senior Care July 2013 - Present
Northside Hospital January 2013 - April 2013
Amerigroup May 2012 - September 2012
WellPoint November 2010 - May 2011
Outcomes Health Information Solutions January 2009 - February 2010
Access January 2008 - December 2008
UHS-Pruitt Corporation May 2007 - November 2007
CareCore National February 2006 - February 2007
Florida Blue December 2001 - June 2004
Skills
Close Attention to..., Microsoft Office Suite, Medical Terminology, Medical Education, Medical Billing, Multitasking Skills, Typing, Business Understanding, Organization &..., Communication Skills, Problem Solving, Work in A Fast Paced..., Back Office, Front Office, Team-oriented
Education
Colorado Technical University-Online 2012 — 2015
Bachelor's Degree, Healthcare Management
Everest College-Atlanta West 2011 — 2012
Diploma, Medical Billing and Coding
Sawyer School 1996 — 1997
Diploma, Medical/Clinical Assistant
Bethune-Cookman University January 2014 - Present
New Orleans VooDoo Arena Footlball November 2012 - May 2013
Miami Dade County Public Schools August 2012 - February 2013
Florida Blue May 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Photoshop, Research, Social Media, Public Speaking, Teamwork, HTML, Event Planning, Facebook, Sports Marketing
Education
Bethune-Cookman University 2014 — 2015
Master of Science (M.S.), Transformative Leadership
Bethune-Cookman University 2007 — 2012
Bachelor of Science (B.S.), Business Administration and Management and Marketing
Miami Norland Senior High School 2004 — 2007
High School Diploma
The Main Street America Group October 2013 - Present
CIT July 2012 - October 2013
Bank of America January 2012 - June 2012
Blue Cross Blue Shield of Florida September 2011 - December 2011
Huntington National Bank February 2011 - September 2011
Meridian Technologies 2010 - January 2011
Johnson & Johnson October 2007 - April 2010
Fidelity National Information Services June 2005 - October 2007
Florida Blue August 2002 - December 2004
Citi July 2001 - August 2002
Skills
XML, Weblogic, Java Enterprise Edition, SOA, J2EE Application..., Hibernate, Websphere, Web Services, WebSphere Application..., JDBC, JMS, Enterprise Architecture
Education
Bradley University 1995 — 1997
Master of Science, Computer Science
MVSR Engineering College ( Osmania ) 1990 — 1994
Bachelor of Enigneering, Electronices and Communications
Ibis Coaching September 2015 - Present
YV Consulting June 2011 - Present
Florida Blue September 2014 - May 2015
Lionbridge September 2013 - September 2014
National Restaurant Development, Inc October 2010 - June 2011
Molnlycke Health Care June 2010 - September 2010
Domino's Pizza June 2000 - July 2010
Domino's Pizza December 2005 - May 2009
Domino's Pizza June 2000 - December 2004
Brand Institute May 1999 - June 2000
Skills
Budget Management, Direct Marketing, Research Analysis, Promotions, Field Marketing, Strategic Planning, Tactical Management, Digital Marketing, Brand Management, Multi-Unit Experience, Event Planning, Budgets, Research, Advertising, Marketing Strategy, Market Planning, Public Relations, Social Media, HTML, Strategy, Digital Media, Leadership, Market Research, Content Marketing, Interviewing Subject..., Marketing, Retail Marketing, Leadership Development..., Life Coaching, Coaching
Education
D'Amore-McKim School of Business at Northeastern University 2007 — 2009
MBA, Marketing
Rutgers University 2012 — 2012
Mini MBA, Digital Marketing
University of Miami 1995 — 1999
Bachelor's degree, Communications
St. Dom's 1991 — 1995
Erickson Coaching International 2015 — 2016
Florida Blue July 2014 - Present
Prime Therapeutics February 2013 - July 2014
Prime Therapeutics April 2005 - February 2013
Skills
Data Warehousing, Business Intelligence, Vendor Management, SDLC, Business Analysis, Visio, Software Development, Enterprise Architecture, IT Strategy, Requirements Gathering, Process Improvement, Integration
Education
Augsburg College
Florida Blue January 2013 - Present
Blue Cross and Blue Shield of Florida Foundation April 2011 - December 2012
BCBSF March 2000 - April 2011
Blue Cross Blue Shield of Florida May 2005 - May 2009
KPMG September 1994 - March 2000
Skills
Sarbanes-Oxley Act, Financial Reporting, Auditing, Accounting, Management, Process Improvement, Business Analysis, Leadership, Corporate Finance, Finance, Strategic Planning, Financial Audits, Policy, Team Building, Healthcare, PeopleSoft, Financial Analysis, Internal Controls, SEC Filings, GAAP, Analysis, Budgets, US GAAP
Education
Auburn University 1993 — 1994
MAc, Masters of Accountancy
Auburn University 1991 — 1993
BS, Accounting
Health Plan Services June 2015 - Present
CareFirst BlueCross BlueShield January 2014 - Present
CareFirst BlueCross BlueShield 2012 - Present
Florida Blue August 2005 - October 2012
Skills
Requirements Analysis, PMP, Business Analysis, Siebel CRM, Testing, SDLC, User Acceptance Testing, SharePoint, XML, Agile Methodologies, Software Development, Quality Assurance, JavaScript, ALM, Siebel, Integration, Data Warehousing, Oracle, Visio, SQL
Education
Auburn University 2002 — 2004
Masters, Engineering
Chaitanya Bharathi Institute of Technology 1997 — 2001
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
Florida Blue December 2013 - Present
Assurant April 2011 - December 2013
Kaiser Permanente June 2003 - February 2011
Employbridge August 2001 - January 2003
Impact Innovations September 2000 - May 2001
Bernard Hodes Group October 1998 - May 2000
Skills
Advertising, Marketing Communications, Social Media Marketing, Corporate Branding, Branding & Identity, Brand Management, Public Relations, Public Speaking, Online Advertising, Email Marketing, Video Editing, Videography, After Effects, Avid, InDesign, Photoshop, Marketing, Copywriting
Education
University of Illinois at Urbana-Champaign 1992 — 1996
Bachelor of Arts (BA)
Academy of Art University 2013 — 2016
Master of Fine Arts (MFA)
Brooks School
Florida Blue September 2012 - Present
CitiStreet June 2007 - September 2012
Indus software 2005 - 2007
Skills
Java Enterprise Edition, SDLC, Oracle, JBoss Application Server, Agile Methodologies, XML, Microsoft SQL Server, Quality Center, Integration, Process Improvement, Java, Websphere, HP Quality Center, SQL, Web Services, Unix, WebSphere
Education
Madras University 2001 — 2004
MCA, Computers
Andhra University 1998 — 2001
Bachelor of Science (BS)
Black Knight Financial Services December 2014 - Present
Deutsche Bank August 2014 - December 2014
Lender Processing Services, Inc. (LPS) September 2012 - May 2014
Lender Processing Services, Inc. (LPS) February 2010 - September 2012
Lender Processing Services, Inc. (LPS) February 2008 - February 2010
Lender Processing Services, Inc. (LPS) August 2007 - February 2008
Florida Blue August 2006 - August 2007
ProV International April 2006 - August 2006
Redstone Federal Credit Union January 2005 - April 2006
Skills
Software Quality..., Test Planning, SDLC, Quality Center, Test Automation, User Acceptance Testing, Agile Methodologies, Regression Testing, Quality Assurance, TFS, Requirements Analysis, System Testing, SQL, QTP, Manual Testing, Testing, Microsoft SQL Server, Visio, Software Project..., Requirements Gathering, Scrum, Business Requirements, Agile Project Management, Visual Studio, Test Management, XML, VBScript, Web Applications, Databases, Test Cases, SharePoint, Release Management, Oracle, Software Documentation
Education
Alabama Agricultural and Mechanical University 2002 — 2005
Bachelor's degree, Management Information Systems, General
Auburn University 2000 — 2002
Software Engineering
Florida Blue September 2013 - Present
HealthScape Advisors LLC December 2009 - September 2013
PwC August 2006 - December 2009
Skills
Financial Modeling, Financial Analysis, Due Diligence, Valuation, Accounting, Mergers, Corporate Finance, Healthcare, Business Strategy, Management Consulting, Healthcare Consulting, Corporate Development, Finance
Education
The University of Chicago - Booth School of Business
Masters of Business Administration (MBA), Finance, Strategy, Entrepreneurship
Brigham Young University
Bachelors, Accounting
Florida Blue February 2014 - Present
Florida Blue 2013 - 2014
Florida Blue 2009 - December 2013
Education
Boston University 1984 — 1988
BS, Hotel Food Admin
University of Phoenix
MBA
Florida Blue September 2014 - Present
TechMagix Inc March 2007 - Present
SunTrust Bank September 2013 - August 2014
Centers for Disease Control and Prevention April 2012 - August 2013
BNY Mellon August 2011 - March 2012
Amazon March 2010 - July 2011
Skills
Hyperion, Essbase, Planning, FDQM, HPCM, HFM, ODI, Oracle, FR, SDLC, SQL, Web Services, Unix, Teradata, ERP, Recruiting
Education
Dublin City University, Mater Dei Institute of Education 2004 — 2006
Master's degree
C B Degree College 1993 — 1996
Bachelor's degree
Rummies & Yummies, LLC. July 2013 - Present
Florida Blue 2013 - 2014
Enterprise Integration September 2011 - April 2013
JPMorgan Chase August 2011 - August 2011
New Horizons Computer Learning Centers March 2011 - April 2011
TrainingFolks 2010 - 2011
CIT 2005 - 2010
JPMorgan Chase 2003 - 2005
The Great Indoors 2001 - 2003
The Great Indoors 2000 - 2000
Skills
Training, Workshop Facilitation, Technical Writing, Needs Analysis, Team Building, Change Management, Leadership Development, Customer Service, Coaching, Project Management, Process Improvement, Performance Management, Organizational..., Strategic Planning, Employee Relations, Team Leadership, Instructional Design, Sales, Microsoft Office, Management, Leadership, Business Process..., Training Facilitation, Store Management, Operations Management, Curriculum Design, System Implementations, Learning Management..., Project Planning, HR Policies, Civil Treatment, Technical Training, Technical Documentation, New Hire Orientations, New Hire Training, New Hire Programs, Mentoring, Marketing Communications, Brainshark, Training Delivery, Staff Development, Customer Satisfaction, Human Resources
Education
American InterContinental University 2003 — 2004
M. Ed., Instructional Design
Florida State University 1993 — 1996
BS, History / International Affairs
Florida Blue 1997 - Present
Ideon Group 1994 - 1996
USAID - Citizens Development Corps 1993 - 1994
Bain & Company 1989 - 1991
Analytix Medical Instruments 1986 - 1988
Spinnaker Software 1983 - 1986
Skills
Strategy, Mergers & Acquisitions, Program Management
Education
Stanford University Graduate School of Business 1988 — 1990
Master of Business Administration (M.B.A.), > Concentrations in Corporate Finance & Entrepreneurial Studies
Harvard University 1983 — 1985
Extension Program, Graduate work in Computer Science
State University of New York at Binghamton 1978 — 1982
Bachelor's Degree, Political Science, minors in Chemistry & Physics
Florida Blue September 2014 - Present
Florida Blue February 2013 - Present
Merck August 2005 - March 2010
Mitchell High School August 2002 - August 2005
Bay News 9 January 2002 - December 2002
ABC News, McGrady Unit January 2001 - June 2001
Skills
Pharmaceutical Industry, Pharmaceutical Sales, Sales Effectiveness, Cardiology, Oncology, Product Launch, Diabetes, Market Access, Neurology, Biotechnology, Managed Care, Hospital Sales, Endocrinology, Urology, Rheumatology, Commercialization, Selling Skills, Psychiatry, Competitive Intelligence, Surgeons, Clinical Trials, Sales Force Development, Dermatology, Orthopedic, Key Account Management, Healthcare, Market Development, Infectious Diseases, Global Marketing, Medical Devices, Sales Operations, OB/GYN, Disposables, Hospitals, Market Planning, Osteoporosis, Women's Health, Operating Room, Pulmonology, Market Analysis, Segmentation, Cross-functional Team..., Capital Equipment, Facebook, Marketing, Strategy, Brand Awareness, Blogging, Sales, Marketing Management
Education
Auburn University 1997 — 2001
Bachelor of Arts (B.A.), Communication and Media Studies
eBay Enterprise July 2013 - Present
Hilliard Group - USALawyer November 2012 - April 2013
McKesson ( USOncology ) July 2012 - November 2012
Taleo May 2011 - June 2012
Florida Blue January 2010 - October 2010
Interval International January 2009 - November 2009
TxTSimRy.com April 2008 - January 2009
Vistakon January 2008 - April 2008
EverBank October 2007 - January 2008
Skills
jQuery, JavaScript, CSS, HTML 5, PHP, MySQL, Web Development, Web Applications, Scrum, Apache, Java, Mobile Applications, Software Development
Education
The College of New Jersey 2002 — 2005
Bachelor's of Information Systems Management
Alfred University
Medtronic June 2014 - Present
Florida Blue 2013 - May 2014
Florida State College at Jacksonville March 2010 - June 2013
ConAgra Foods October 2008 - March 2010
North Carolina A&T State University June 2008 - December 2008
Southeast Community College December 2004 - July 2008
HuskerVision 1996 - 1999
Skills
•Adobe Creative Suite..., E-Learning, Instructional Technology, Instructional Design, Faculty Development, Learning Management..., Curriculum Design, Distance Learning, Management, Captivate, Teaching, Adult Learning Theory, Blended Learning, ADDIE, Program Development, Adult Education, Social Learning, Learning Management, Instructor-led Training, Educational Technology, Mobile Learning, Moodle, Curriculum Development, Courses, College Teaching, Multimedia, Staff Development, Camtasia, Higher Education, Pedagogy, Needs Analysis, Training Delivery, Lectora, Educational Leadership, Employee Training, Leadership Development, Performance Improvement, SCORM, Student Affairs, Training, Web 2.0, Workshop Facilitation
Education
Northcentral University 2008 — 2014
Doctor of Education (EdD), Educational Technology Content Management
Bellevue University 2006 — 2007
M.A., Instructional Technology and Adult Learning
University of Nebraska-Lincoln 1996 — 1999
BA, Journalism
Millard South High School 1991 — 1995
Diploma
Florida Blue May 2014 - Present
IMImobile February 2003 - June 2004
Skills
SQL, HP Quality Center, Oracle, Manual Testing, Test Planning, Defect Tracking, Content Management, Technical Documentation, Content Writing, Content Development
Education
Andhra University 1996 — 2009
BCom, Commerce
ATP Tour, Inc. March 2013 - Present
Florida Blue November 2011 - March 2013
City of Jacksonville July 2008 - September 2011
WCWJ-TV/DT January 2006 - July 2008
Logistic Services International, Inc. 2002 - 2006
Skills
jQuery, JavaScript, CSS, XML, HTML, HTML 5, Web Development, Agile Methodologies, Visio, ASP.NET, Web Applications, AJAX
Education
Savannah College of Art and Design 1999 — 2002
Bachelor of Fine Arts (B.F.A.), Computer Arts
Academy of Art University 1998 — 1999
Florida Blue July 2012 - Present
Moven llc July 2011 - July 2012
Bcbsfl April 2010 - July 2011
Medical Mutual April 2006 - April 2010
Capgemini February 2005 - March 2006
Perot Systems Government Services June 2003 - January 2005
Syntel July 2000 - May 2003
Skills
Team Leadership, Spring Framework, Project Management, DB2, jQuery, Application Architecture, Strategic Planning, TOGAF, MongoDB, AngularJS, PL/SQL, Management, COBOL, Shell Scripting, Leadership, Program Management, Java, SOA, Spring MVC, Web Services, Data Modeling, Data Analysis, Oracle SQL Developer, Hadoop, HBase, Hive, JSF, iBatis, Yarn, Maven, Github, RAD, Regular Expressions, VSS, CA Harvest, IBM Mainframe, WebSphere, Software Development, Integration, Project Planning, Change Management, Oracle, Microsoft SQL Server, Microsoft Office, Business Strategy, SQL PL, T-SQL, Business Development
Education
Bharatiya Vidya Bhavans Sardar Patel College Of Engineering 1996 — 2000
Bachelors of Engineering, Electrical and Electronics Engineering, A
Florida Blue August 2011 - Present
Adecco Staffing November 2010 - July 2011
Capital Health Plan December 2005 - May 2007
Walgreens March 2004 - May 2005
PSEG - Energy Technologies January 2001 - November 2003
Dunhill Staffing Systems, Inc January 1997 - January 2001
New Jersey Natural Energy Company May 1996 - August 1997
Robert Half International January 1995 - January 1996
Skills
SQL, Excel, Word, Access, Microsoft Office, VBA, Financial Reporting, Financial Analysis, Microsoft Excel, Healthcare, Budgets, Data Analysis, Accounting, Forecasting, Account Reconciliation, Leadership, Finance, Analysis, Process Improvement, Management
Education
Adelphi University 1994 — 1997
BA, Finance
Florida Department of Highway Safety and Motor Vehicles March 2015 - Present
eBay Inc May 2014 - February 2015
Florida Blue May 2013 - May 2014
Wipro Technologies August 2007 - May 2013
Wipro Technologies January 2012 - January 2013
Skills
Oracle, PL/SQL, Microsoft SQL Server, Siebel, Requirements Analysis, Databases, Core Java, Integration, Quality Assurance, Solution Architecture, .NET, Unix, SOA, Unix Shell Scripting, Software Project..., SQL, Requirements Gathering, Business Analysis, Shell Scripting
Education
Anna University 2003 — 2007
B.Tech, Information Technology
Anna University 2003 — 2007
Bachelor, Information Technology, 75%
UnitedHealth Group March 2015 - Present
Florida Blue (BCBSFL) February 2004 - June 2014
Florida Blue April 2000 - January 2004
Florida Blue July 1996 - March 2000
Florida Blue July 1995 - June 1996
Florida Blue August 1990 - June 1995
Professional Foundation for Healthcare April 1988 - August 1990
Skills
Strategic Planning, Leadership, SDLC, Project Management, Vendor Management, Demand Management, Process Optimization, Organizational..., Operations Management, Cost Benefit, Cost Management, Data Analysis, Data Quality, Agile & Waterfall..., Contract Negotiation, Contract Management, Provider Networks, Health Insurance, Deal Closure, Process Integration, Standards Compliance, ICD-9, ICD-10, Capacity Planning, Capital Budgeting, Strategic Consulting, Strategy Execution, Execution Management..., Execution of Business..., SAS programming, SPSS, Data Modeling, Statistical Modeling, Six Sigma, SAS, Business Process..., Analysis, Business Process, Strategy, Project Portfolio..., Change Management, Management, Business Planning, Budgets, Forecasting, PMO, Performance Improvement, Program Management, Process Improvement
Education
Florida State University - College of Business 2003 — 2005
Master of Science (M.S.), Risk Management and Insurance
Birmingham-Southern College 1982 — 1986
BA, Sociology/Political Science
Plant High 1979 — 1982
Florida Blue December 2011 - Present
AvMed Health Plans February 2011 - November 2011
AvMed Health Plans June 2009 - February 2011
AvMed Health Plans January 2009 - May 2009
AvMed Health Plans May 2008 - August 2008
University of Florida September 2007 - May 2008
Pediatric Clinic, LLC October 2006 - July 2007
Pediatric Clinic, LLC May 2006 - August 2006
Skills
Health Economics, Competitive Intelligence, Healthcare, Competitive Analysis, Insurance, Provider Relations, Leadership, Health Insurance
Education
University of Florida 2007 — 2009
MHA, Health Administration
Auburn University 2003 — 2007
BS, Health Administration
Objectwise Consulting Group August 2013 - Present
Canadian Imperial Bank of Commerce (CIBC) August 2013 - Present
Consero Technologies April 2009 - March 2013
National City Bank September 2007 - December 2008
Pacific West Corporation July 2007 - December 2008
Florida Blue October 2006 - August 2007
Adaequare October 2006 - July 2007
Nipuna Services Limited - A SATYAM COMPANY November 2004 - April 2005
Dell International Services - A Division of Dell Computer India Pvt. Ltd. February 2003 - October 2004
Skills
Business Intelligence, Project Management, Team Management, Program Management, Change Management, Business Analysis, Requirements Analysis, Customer Retention, Customer Satisfaction, Customer Insight, Strategic Planning, Business Strategy, Strategy, Process Improvement, Vendor Management, Requirements engineering, Requirements elicitation, Business Process..., SDLC, Conducting User..., Rational Unified Process, Agile Software..., Scrum Methodology, Software Engineering, High Level Design, Data Analysis, Operational Data Store, Enterprise Data..., OLAP, OLTP, Erwin 3.5, Rational Suite, Siebel Analytics (OBIEE), Microsoft SQL Server..., Panorama (Business..., UAT, Requirements Gathering, Analysis, Gap Analysis, Data Warehousing, UML, Management, Data Modeling, Software Project..., Business Process..., Requirements Management, Integration, Solution Architecture, Dimensional Modeling, Agile Methodologies
Education
Salem International University 2005 — 2006
MBA (Master of Business Administration), International Business
Makhanlal Chaturvedi Rashtriya Patrakarita Vishwavidhyalaya 1998 — 2001
BCA (Bachelor of Computer Applications), Computer Science
University of North Florida November 2014 - Present
Florida Blue April 2013 - November 2014
Bottle Snugglers January 2008 - January 2013
J Marko Public Relations 2004 - 2008
Buckle Up Florida 2001 - 2003
Bay County Sheriff's Office 2000 - 2001
Skills
Public Relations, Press Releases, Newsletters, Event Planning, Public Speaking, Leadership, Nonprofits, Publicity, Community Outreach, Management, Training, Sales, Program Management, Retail, Project Planning, Time Management, Small Business, Marketing Strategy, Marketing Communications, Social Media Marketing, Marketing, Media Relations, Social Networking, Strategy, Customer Service, Social Media, Team Building, Online Advertising, New Business Development, Account Management, Advertising, Strategic Planning, Event Management, Entrepreneurship, Fundraising, Strategic Communications, Corporate Communications
Education
Auburn University 1995 — 1998
BS, Public Relations
Florida Blue November 2013 - Present
Florida Blue 2013 - Present
Litigation Nurse Consultants, LLS April 2007 - Present
DaVita December 2009 - November 2013
ResCare 2007 - 2009
Gentiva Health Services 2005 - 2007
Tidewell Hospice 2002 - 2005
Life Path Hospice 2000 - 2002
Cigna Healthcare 1998 - 2000
Principal Financial Group 1995 - 1998
Skills
Medicare, Home Care, Microsoft Office, Clinical Research, Case Management, Wellness, Nutrition, Nursing, Healthcare Management, Medicaid, Program Development, Public Speaking, IV, Direct Patient Care, Patient Education, Healthcare, Team Building, Customer Service, Community Outreach, Coaching, Cpr Certified, Training, Concurrent Review, Medical standards of..., NCQA, Team Leadership, Case Managment, Solid computer skills, Utilization Review, Business Strategy, Budget Process, Operations Management, Business Process..., Hospice, Health Insurance, Legal Nurse Consulting
Education
Briar Cliff University
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Florida International University
Credits towards Masters in Healthcare Administration, Health/Health Care Administration/Management
Iowa Lakes Community College
RN Nursing Program
Florida Blue June 1997 - Present
Skills
Health Insurance, Healthcare, Managed Care, HIPAA, Healthcare Management, Data Analysis, Healthcare Information...
Education
Baker College Center for Graduate Studies
Master of Business Administration (M.B.A.)
Florida Blue June 2014 - Present
DJ Consultants, Inc. June 2002 - Present
Rainmakers Solutions May 2012 - June 2015
APS Healthcare, Inc. November 2011 - April 2012
BCBS Tennessee 2008 - 2011
CSC 2009 - 2010
BCBS Florida 1990 - 2002
Education
American Academy of Project Management 2012 — 2012
Master of Project Management (MPM) and Certified International Project Manager (CIPM)
Boston University 2011 — 2011
Project Management Profession Certification
University of Arkansas at Fayetteville 1986 — 1989
Master of Science (MS), Business Administration and Management, General, 3.9
University of Arkansas at Little Rock
Bachelor of Science (BS), Business Administration and Management, General
Florida Blue August 2013 - Present
Skills
Agile Methodologies, Perl, Web Services, HTML, SQL, XML, JavaScript, C#, Java, Web Development
Education
Atomic Energy Central School
Jawaharlal Nehru Technological University
Southeastern Grocers March 2015 - Present
Florida Blue August 2013 - May 2014
Black Knight Financial Services June 2010 - July 2013
ADP, Inc. May 2008 - April 2010
Skills
Vendor Management, Process Improvement, Business Analysis, Project Management, Requirements Analysis, Software Project..., SharePoint, Team Leadership, Business Planning, Business Intelligence
Education
Stetson University School of Business Administration 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
University of Florida 2010 — 2012
Master of Science, Pharmacy
Anderson University (SC) 1991 — 1994
Bachelor of Arts, Liberal Studies
BlueCross BlueShield of Tennessee August 2014 - Present
Florida Blue June 2013 - August 2014
US Army January 2009 - June 2013
Thompson Bostrom & Associates June 2005 - January 2008
Skills
Training, Leadership, Health Insurance, Time Management, Military, Referrals, Sales, Sales Management, Employee Benefits, Organizational..., Insurance, Military Experience, Customer Service, Proposal Writing, Management, Analysis, Strategic Planning, Microsoft Excel, Coaching, Process Improvement, Microsoft Office, Team Building, Project Management, Healthcare, Marketing, Strategy, Medicare
Education
Ashford University 2012 — 2012
Bachelor of Arts (B.A.), History
Valencia Community College 2006 — 2008
Associate of Arts (A.A.), History
Florida Blue July 2012 - Present
Independent Insurance Agent September 2012 - July 2013
Cigna May 2004 - May 2009
Skills
Training, Contract Negotiating, Seminars, Sales Management, Relocation, Customer Retention, Customer Service, Marketing Communications, Product Marketing, Insurance, Health Insurance, New Business Development, Employee Benefits, Long-term Care, Brokers, Sales, Life Insurance, Medicare, Disability Insurance, Term Life Insurance
Education
Arizona State University
B.S., Business Administration
Davidson Realty, Inc. 2014 - Present
Citi August 2011 - March 2014
Florida Blue June 2010 - August 2011
Citi September 2000 - April 2010
Skills
Business Analysis, Business Requirements, Banking, SDLC, Requirements Gathering, Retail Banking, Credit Cards, Financial Risk, User Acceptance Testing, Requirements Analysis, Project Delivery
Education
Bethune-Cookman University
Bachelor's Degree, Mathematics
Saint Johns River State College
Technical Certificate in Computer Programming
Florida Blue June 2015 - Present
BCBSFL February 2014 - June 2015
JDA Software August 2013 - January 2014
PB Systems India Pvt. Ltd. November 2011 - August 2013
Pioneer Corporate Services Inc January 2005 - September 2011
Salient Federal Solutions 2008 - 2010
Skills
Microsoft Office, SDLC, Oracle, PL/SQL, Agile Methodologies, ETL, Data Warehousing, Requirements Analysis, Linux, Unix, Databases, Unix Shell Scripting, Project Management, Database Design, Data Analysis, XML, JavaScript, SQL, Microsoft SQL Server, Software Project...
Education
Ball State University 2006 — 2008
Master's degree, Computer Science
Vignan institute of technology and science 2002 — 2006
Bachelor's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Florida Blue September 2014 - Present
Florida Blue May 2014 - Present
Florida Blue October 2010 - May 2014
Blue Cross Blue Shield of Florida (BCBSF) October 2006 - October 2010
Blue Cross Blue Shield of Florida (BCBSF) January 2001 - October 2006
Skills
SOA, Java Enterprise Edition, Web Services, Agile Methodologies, SDLC, JMS, Enterprise Architecture, WebSphere Process Server, WESB, WebSphere Portal, SQL, Datapower, ILOG, Microsoft SQL Server, WebSphere Integration..., JAX-WS, SoapUI, JAXB, WebSphere Application..., WebSphere MQ, Java, hl7, HIPAA, Web Content Management, spring, Struts, AJAX, jQuery, XPath, Hibernate, jmx, bpel, xsd, wsdl, Tomcat, mysql, udb, soap/http, soap/https, soap/jms, Rational Software..., Spring Framework, DB2, JSF, Oracle, JDBC, Dell Boomi
Education
Deccan College Of Engineering And Technology 1987 — 1991
Wipro June 2014 - Present
Bank of America October 2013 - May 2014
Tyco Integrated Security May 2008 - October 2013
Florida Blue June 2002 - May 2008
Lucent Technologies May 2001 - May 2002
Skills
Siebel, SDLC, Integration, Oracle, Requirements Gathering, Code Review, Team Mentoring, Requirements Analysis, PL/SQL, Agile Methodologies, Salesforce.com..., Business Intelligence, Web Services, Resource Allocation, End User Training, Consulting
Education
Acharya Nagarjuna University
Bachelor’s Degree
National Institute of Information Technology
Honors Diploma in Systems Management
Florida Blue January 2003 - Present
Blue Cross Blue Shield of Florida October 1994 - January 2003
Skills
Health Insurance, Marketing, Account Management, Managed Care, Customer Service, Employee Benefits, Salesforce.com, Insurance, Sales, Healthcare, Cold Calling, Customer Retention, Leadership, Dentistry, Group Insurance
Education
American University, Washington College of Law 1988 — 1991
Doctor of Law (JD), Law
SUNY Binghamton 1984 — 1988
Bachelor of Science (BS), Business Administration and Management, General
University of Miami Hospital & Clinic October 2011 - December 2012
AT&T Mobility July 2007 - October 2011
Florida Blue October 2006 - February 2007
Douglas MacArthur Sr June 2001 - October 2006
Skills
Call Center, Telecommunications, Wireless, Cellular Communications, Customer Satisfaction, Customer Service, Company Secretarial Work, Receptionist Duties, Appointment Scheduling, Medical Terminology, Troubleshooting, Customer Retention, Customer Experience, Microsoft Excel, PowerPoint, Microsoft Word, Data Entry, ICD-9, CPT, Filing, Fax, Types, Scan, Switchboard Operator, Outlook, Call Centers, Payroll, Process Scheduler, Management
Education
Ashford University 2012 — 2016
Health/Health Care Administration/Management
Miami Dade College 1995 — 1995
Diploma, General Education
Florida Blue July 2000 - Present
Skills
Term Life Insurance, Disability Insurance, Health Insurance, Life Insurance, Long Term Care Insurance, Medicare, Whole Life, Universal Life, Property & Casualty..., Healthcare Consulting, Fixed Annuities, Customer Service, Public Speaking, Critical Illness, Dentistry
Education
Berklee College of Music 1987 — 1989
Music
Florida Blue January 2012 - Present
SEEDAC, LLC 2005 - January 2012
Dell Perot Systems 2003 - 2005
Education
Andhra University
Masters, Computers Education
Gorman Health Group May 2011 - Present
Jackson Memorial Health Plan March 2008 - May 2010
Miami-Dade County Fire Rescue February 2006 - March 2008
Florida Blue June 1995 - January 2006
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML, HIPAA, Healthcare, Training, Data Analysis, Leadership
Education
Barry University
Bachelor of Science Degree, Professional Administration
Tuskegee University
Florida Blue October 1991 - Present
Maine Bench Company January 1999 - December 2009
SunTrust Bank August 1986 - August 1990
United Colors of Benetton August 1985 - May 1986
Skills
Corporate Websites, Website Promotion, Sales Process, Marketing Communications, Collateral Materials..., Leadership, Project Management, Process Improvement, Training, Strategic Planning, Public Speaking, Furniture Design, Antiques, Fashion Illustration, Fashion Design, Creative Direction, Modeling, Visual Merchandising, Social Media, Customer Service, Management, Microsoft Office, Retail, Merchandising
Education
Bauder College 1984 — 1988
Bachelor of Arts (B.A.), Design
Champlain College
Health/Health Care Administration/Management
Georgia State University
Cell Biology and Anatomy
Florida Blue August 2000 - Present
Skills
Deliver Results, Customer Retention, Stop Loss, Licensed Life & Health..., Employee Benefits, New Business Development, Sales, Healthcare, Leadership, Team Building, Managed Care, Coaching, Strategic Planning, Cross-functional Team..., Vendor Management
Education
American InterContinental University 2002 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Saint Johns River State College
Florida Blue June 2013 - Present
US Navy/NAVFAC September 2010 - June 2013
Armentrout, Marbury & Associates, Inc. May 2007 - April 2010
Handex Remediation and Consulting August 2000 - April 2007
Skills
Microsoft Word, Operational Risk, Project Management, Construction Management, Microsoft Project, Time Management, PowerPoint, Analysis, Invoicing, Business Analysis, Process Scheduler, Spreadsheets, PMO, Engineering, AutoCAD, Training, Microsoft Office, Business Process, Visio, Leadership, Project Planning, Management, Microsoft Excel, SharePoint
Education
Alcorn State University 1984 — 1989
Bachelor of Science (BS), Industrial Technology/Technician
Florida Blue December 2008 - Present
Skills
Healthcare, Customer Service, Hospitals, Leadership, Strategic Planning, HIPAA, Team Building, Nursing, Training, Medicare
Education
Mary Chiles College of Nursing 1986 — 1990
Bachelor of Science in Nursing
Florida Blue 2011 - 2012
Southern Heart Group July 2008 - January 2010
Skills
Prepare and maintain..., Report changes in..., Perform housekeeping..., Run errands, Care for individuals..., Care for individuals..., Instruct and advise..., Instruct on nutrition, Plan, shop for, and..., Providing companionship, personal care, and help..., Assist families in..., Participate in case..., Help evaluate the..., Transport clients to..., Drive to physicians'..., Social Perceptiveness, Train family members to..., Provide clients with..., Type correspondence and..., Actively listening, Actively looking for..., Time Management, Speaking--talking to..., Oral Comprehension, Oral Expression, Deductive reasoning, Knowledge of principles..., Customer needs..., Meeting quality..., Evaluation of customer..., Proficient in Microsoft..., Attention to detail,..., Excellent typing and..., Flexible, adapts..., Worked in highly..., Maintained medical..., Faxed important patient..., Documented home patient..., Verified next day..., Researched hundreds of..., Efficiently checked in,..., Assisted office..., Versatile, high-energy..., Keen ability to partner..., Unwavering committment..., Compiled and filed New..., Scheduled new patients...
Education
Everest University-Orange Park 2005 — 2008
Associate's degree, Medical, Billing and Coding
University of South Alabama
Bachelor of Arts (B.A.), Social Work
Crowley Maritime October 2012 - November 2013
Florida Blue October 2011 - June 2012
NOVAD Management Consulting, Inc. October 2008 - September 2011
Idea Integration August 2007 - August 2008
Fidelity National Information Services September 2006 - April 2007
Florida Blue June 2005 - September 2006
Florida Blue October 2003 - June 2005
Education
Armstrong Atlantic State University
Bachelor's Degree, Liberal Arts and Sciences, General Studies and Humanities
Florida Blue February 2012 - February 2014
Department of Veterans Affairs July 2010 - January 2012
Florida Blue February 2009 - July 2010
Verizon Wireless February 2007 - February 2009
Payformance September 2006 - January 2007
Department of Veterans Affairs November 2005 - August 2006
Mayo Clinic August 2004 - October 2005
Skills
Test Planning, Test Cases, System Testing, Manual Testing, Integration Testing, System Integration..., Agile Methodologies, Agile Testing, Claims Management, Claims Handling, Telecommunications..., ADA compliance, Section 508, Cerner, Siebel, IBM iSeries, AS400 system, ALM, Rational Test Manager, Mainframe Testing, Web Applications, WebSphere MQ, Test Execution
Education
Jawaharlal Nehru Technological University 1995 — 1997
Master's degree, Computer Science
Nagarjuna University 1991 — 1994
Bachelor's degree, Computer Science
Florida Blue January 1990 - Present
Skills
Customer Service, Analysis
Education
Ashford University 2012 — 2016
Bachelor of Arts (B.A.), Health/Health Care Administration/Management