Experience
Pivot Cycles   June 2014 - Present
Crowne Plaza Phoenix Airport  May 2014 - June 2014
Crowne Plaza Phoenix Airport  May 2014 - June 2014
Sodexo  September 2012 - September 2013
The Delta Chi Fraternity, Inc.   2012 - 2013
Follett Higher Education Group   August 2012 - September 2012
Fry's Food and Drug  December 2009 - August 2010
Bashas'  December 2007 - September 2009

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Retail, Microsoft Word, Bloomberg Terminal, SAP ERP, Financial Analysis, Access, Budgets, Forecasting, Team Leadership, SAP, Critical Thinking, Time Management, Teamwork

Education
Northern Arizona University   2010 — 2014
BS, Finance

Experience
Follett Higher Education Group   April 1997 - Present

Skills
Customer Service, PowerPoint, Microsoft Word, Retail, Microsoft Excel, Microsoft Office, Merchandising, Inventory Management, Visual Merchandising, Store Management, Public Speaking, Loss Prevention, Sales, Research, Retail Sales, Data Entry, Time Management, Social Media, Event Planning, Inventory Control, Teamwork, Marketing, Public Relations, Profit, Store Operations, Apparel, Account Management, Recruiting, Marketing Strategy, Outlook, Social Networking

Education
Northwestern State University   1988 — 1993
Bachelor of Science, Political Science

Experience
Barnes & Noble  December 2014 - Present
Follett Higher Education Group   June 2013 - November 2014
Follett Higher Education Group   February 2008 - June 2013
Baker & Taylor  2007 - 2008
Transitions Bookplace   2003 - 2006
Today's Chicago Woman  2002 - 2003
University of Chicago: Office of Undergraduate Admissions   2001 - 2002

Skills
Merchandising, Retail, Inventory Management, Visual Merchandising, Inventory Control, Store Management, Assortment, Merchandise Planning, Customer Service, Purchasing, Microsoft Excel, Microsoft Office, Retail Sales, Loss Prevention, Publishing

Education
Northwestern University   2005 — 2007
Master of Arts (M.A.), Literature

The University of Chicago   1997 — 2001
Bachelor of Arts (B.A.), English Language and Literature/Letters

Experience
Follett Higher Education Group   July 2013 - Present
Robert J. Swanson Consulting   September 2012 - June 2013
Scott Evans Nissan   August 2011 - March 2013
University of West Georgia  2006 - April 2011
University of West Georgia  2004 - 2006
MBS Textbook Exchange  1990 - 2004
University Book Service   1989 - 1990
Univeristy Book Services - Braves Bookstore   1988 - 1989

Skills
Customer Service, Public Speaking, Microsoft Office, Event Planning, Strategic Planning, PowerPoint, Microsoft Excel, Sales, Marketing, Account Management, Microsoft Word, Marketing Strategy, Marketing Communications, Budgets, New Business Development, Fundraising, Advertising, Inventory Management, Retail, Email Marketing, Employee Training, Team Building, Leadership, Team Leadership, Social Networking, Social Media

Education
Oglethorpe University
BA, Business Administration and Behavioral Science

Experience
Walt Disney World  August 2014 - Present
Follett Higher Education Group   May 2012 - August 2014
College of Arts and Science at UND   January 2014 - May 2014
National Student Advertising Competition  January 2014 - May 2014
Amazon  November 2013 - January 2014

Skills
Social Media Marketing, Microsoft Word, Microsoft Office, Customer Service, News Writing, Online Journalism, Research, Sales, Social Media, Logo Design, Public Speaking, PowerPoint, Editing, Facebook, Social Networking, Photoshop, Digital Photography, Illustrator

Education
The University of North Dakota   2010 — 2015
Bachelor of Arts (B.A.), Communications

Northland Community and Technical College   2009 — 2010

Experience
KAS Accounting & Income Tax   January 2015 - Present
Murray Energy Corporation  June 2014 - September 2014
Von Maur  August 2013 - April 2014
Follett Higher Education Group   June 2012 - August 2013
Follett Higher Education Group   May 2013 - July 2013

Skills
Microsoft Office, Microsoft Excel, Microsoft Publisher, Microsoft Word, Customer Service, Research, Photoshop, Teamwork, Public Speaking, English, Windows, PowerPoint, Office Management

Education
The Ohio State University   2015 — 2016
Bachelor's Degree, Accounting

Ohio University   2009 — 2013
Bachelor of Science in Human and Consumer Sciences, Retail Merchandising and Fashion Product Development, 3.7 GPA

Big Walnut High School   2005 — 2009
High School Diploma

Experience
Follett Higher Education Group   June 2015 - Present
Keiser University  October 2012 - Present
Keiser University  August 2010 - August 2012
Apple Retail  October 2007 - June 2009

Skills
Higher Education, Admissions, Educational Leadership, Teaching, Adult Education, Staff Development, CampusVue, Student Affairs, Enrollment Management, Academia, Campus, Career Counseling, Distance Learning, E-Learning, Student Development, Public Speaking

Education
Norwich University   2013 — 2015
Master of Arts (M.A.), Military History

University of Central Florida   2005 — 2009
Bachelor of Arts (B.A.), History

John Carroll High School   2001 — 2005
Diploma, General Studies

Experience
Zion and Zion  2012 - Present
Follett Higher Education Group   May 2007 - October 2011
Big Surf Water Park  June 2004 - October 2008
Walt Disney World Resort  May 2006 - January 2007

Skills
Video Editing, Web Video, Photoshop, Marketing, Social Media Marketing, Advertising, Facebook, Adobe Creative Suite, Marketing Communications, Social Media, Social Networking, After Effects, Cinema 4D, Video Production, Illustrator, Adobe Audition, 3D Design, Motion Graphics, Premiere, Videography, VFX, Digital Compositing

Education
Northern Arizona University   2010 — 2011
Interdisciplinary studies with public management, Public management

Northern Arizona University   2009 — 2010
Public Management and Adminstration

Scottsdale Community College   2007 — 2010
Video Post Production, Video Editing/Motion Graphics

Experience
ADLINK Technology  September 2014 - Present
Pacific Cheese Co.  February 2014 - September 2014
Follett Higher Education Group   August 2013 - December 2013
San Jose Unified School District  December 2012 - June 2013

Skills
Special Education, Tutoring, Literacy, Rhetorical Analysis, Editing, Language Arts, Secondary Education, Literature, Classroom Management, Customer Service, Differentiated..., Grammar, Intercultural..., Interpersonal..., Online Research, Proofreading, Public Speaking, Teaching Writing, Classroom

Education
Northern Arizona University   2010 — 2013
Bachelor of Arts (B.A.), English Language and Literature/Letters

Northern Arizona University   2010 — 2013
Certificate, Rhetoric & Writing

San Jose City College   2008 — 2010
Associate of Arts (AA), English

Lincoln High

Experience
Follett Higher Education Group   October 2011 - Present
Follett Higher Education Group   October 2005 - October 2011
Coldwater Creek  April 2003 - October 2005
Rogers State University  August 2004 - December 2004
Gap  July 1990 - November 2001

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Photoshop, Store Management, Merchandising, Visual Merchandising, Customer Service, Retail Sales

Education
Oklahoma State University   1983 — 1985
Master of Science, Clothing, Textiles, and Merchandising

University of Oklahoma   1980 — 1983
Bachelor's degree, Psychology

Experience
Genesys  August 2013 - Present
Freelance  January 2012 - Present
Mosaic Sales Solutions  April 2013 - January 2014
Prospect Restaurant  April 2012 - August 2013
Follett Higher Education Group   July 2008 - June 2011

Skills
Customer Service, Team Leadership, Creative Work, Social Media Marketing, Train New Employees, Public Relations, Public Speaking, Sales, Microsoft Excel, Social Media, Social Networking, Marketing, Facebook, Teamwork, PowerPoint, Event Planning, Advertising

Education
San Francisco State University   2011 — 2014
Bachelor's Degree, Marketing

Edison

Edison

Edison High School

Edison High School

Edison High School

Orange Coast College

Orange Coast College

Experience
Target  September 2012 - Present
Target  June 2011 - February 2012
Target  August 2010 - June 2011
Follett Higher Education Group   September 2007 - June 2010
Private Family  June 2006 - June 2009
Perry Public Schools  July 2006 - July 2006

Skills
Microsoft Word, Internet Explorer, Firefox

Education
Otterbein University   2006 — 2010
Bachelor of Arts (B.A.), Psychology, 3.5 GPA

Experience
Southside Virginia Community College  2010 - Present
Follett Higher Education Group   December 2014 - February 2015
Follett Higher Education Group   August 2014 - September 2014
Food Lion  June 2011 - July 2012

Skills
Administrative..., Administrative..., PeopleSoft, Time Management, Customer Service, Microsoft Word, Great Motivator, Public Speaking, PowerPoint, Precise, Highly resourceful, Discipleship, Spiritual Direction, Takes Direction Well, Flexible approach to..., Creative Writing, Delegation, Keen Listener, Consideration, Creative Problem Solving, Dependable Team Player, Community Outreach, Data Entry, Higher Education, Research, Teaching, Microsoft Office, Event Planning, Leadership, Nonprofits

Education
Old Dominion University   2014 — 2016
Bachelor's degree, Human Services, General

Southside Virginia Community College   2010 — 2014
Associate of Arts and Sciences (A.A.S.), General Studies w/ Human Services Specialization, 3.26

Brunswick High School   2006 — 2010
Advanced Diploma

Experience
Silvon Software  January 2001 - Present
Safeway (Dominick's Finer Foods)   1998 - 2000
Follett Higher Education Group   1994 - 1998
McDonald's Corporation  1993 - 1994
Accenture  1986 - 1993

Skills
PMP, Software Project..., Problem Solving, MS Project, Managing Project Budgets, Scope Management, Change Management, SDLC, Software Development..., Release Management, Business Acumen, Communication Skills, Team Management, Interviewing Skills, New Hires, Mentoring Of Staff, System Testing, Product Management, Product Demonstration, User Documentation, Customer Service, Product Support, Business Intelligence, Data Warehousing, Financial Applications, Microsoft SQL Server, Windows Server, IBM iSeries, Web Development, Client-server..., Project Management, CRM, Leadership, Integration, Software Development, Budgets

Education
Northern Illinois University   1982 — 1986
BS

Experience
Inter-Pacific   June 2015 - Present
Best Buy  October 2013 - May 2015
Keiro Senior Healthcare  June 2013 - August 2013
Central Market- H.E.B.   February 2012 - May 2013
Fort Worth Sister Cities International  October 2011 - December 2011
Follett Higher Education Group   June 2009 - October 2011

Skills
Social Media, Public Relations, Writing, Intermediate Japanese, Microsoft Office, Advertising, Photoshop, InDesign, Time Management, Microsoft Excel

Education
Orange Coast College   2014 — 2014
Certificate Program, Network Administration & Operations, 3.0

Texas Christian University   2008 — 2012
Bachelor of Science (B.S.), Strategic Communications [Ad/PR], Alumni

Experience
DTR Industries  July 2013 - Present
Follett Higher Education Group   December 2008 - December 2011

Skills
Soldering, 5S, Quality Assurance, Microsoft Office, Six Sigma, Solid Edge, Mastercam, AutoCAD, Multisim, Visio, Visual Basic, MS Project, Arc Welding, MIG welding, CNC Mill, Lathe, Milling, Oxy-acetylene, Hydraulics, Lean Manufacturing, Lean Operations, Lean Thinking, Lean Transformation, Lean Tools, Leadership, Metrology, PowerPoint, Process Improvement, Microsoft Word, Public Speaking, Microsoft Excel, Social Media, Problem Solving, Troubleshooting, Data Analysis, Team Building, Teaching, Analysis, Manufacturing..., Engineering, Strategic Planning, Time Management, Manufacturing

Education
Ohio University   2008 — 2012
Bachelor of Science (B.S.), Engineering Technology and Management

Experience
Follett Higher Education Group   1992 - Present
JCPenney  1986 - 1991
Montgomery Ward  1986 - 1986

Skills
InDesign, Illustrator, Sketching, Adobe Creative Suite, Concept Design, Illustration, Rendering, Retail, Interior Design, Customer Service, Leadership, Microsoft Office, Space Planning, Merchandising, Furniture, Management, Inventory Management, Sales, Team Building

Education
Northern Illinois University   1981 — 1985
Bachelor of Fine Arts (BFA), Interior Architecture

Experience
McDonald's Corporation  March 2015 - Present
McDonald's Corporation  May 2013 - February 2015
Proactive Worldwide  March 2012 - April 2013
Proactive Worldwide  June 2009 - March 2012
Proactive Worldwide  February 2009 - June 2009
Follett Higher Education Group   September 2008 - December 2008
Target  June 2007 - August 2007

Skills
Market Research, Marketing Research, Competitive Analysis, Marketing Strategy, Research, Consulting, Data Analysis, Social Media Marketing, Marketing, Project Management, Analytics, New Business Development, Competitive Intelligence, Analysis, Strategy, Business Analysis, Cross-functional Team..., Account Management, Secondary Research, Market Analysis, Leadership, Time Management, Customer Insight, CRM, Segmentation

Education
Northern Illinois University   2005 — 2009
Bachelor of Science, Marketing

Marian Catholic High School

Experience
Follett Higher Education Group   August 2010 - Present

Education
Old Dominion University   2009 — 2011

Experience
DSC Logistics  November 2013 - Present
Rehabilitation Institute of Chicago  November 2012 - October 2013
Follett Higher Education Group   April 2011 - November 2012
Follett Higher Education Group   November 2008 - April 2011
The LaSalle Network  March 2008 - November 2008
Residential Technology-NIU   April 2007 - December 2007
Target  June 2007 - August 2007
Follett Higher Education Group   May 2006 - August 2006

Skills
Employee Relations, Customer Service, Performance Management, Talent Acquisition, Coaching, Process Improvement, HR Policies, Full-cycle Recruiting, Employee Engagement

Education
Northern Illinois University - College of Business   2003 — 2007
Management, Major: Human Resources, Minor: Political Science

Experience
COTG – A Xerox Company  November 2014 - Present
Xerox  November 2014 - Present
Follett Higher Education Group   July 2014 - October 2014
Xsport Fitness  October 2010 - March 2012

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Fitness Training, Fitness, Public Speaking, Personal Training, Teamwork, Time Management, Research, Sports, Outlook, First Aid, Sales, Social Networking, Marketing

Education
Northwestern College   2012 — 2014
Massage Therapy, General Studies

Experience
State of Illinois  May 2011 - Present
Mark Kimmet, CPA   June 2010 - April 2011
Experis  October 2005 - June 2010
Exhibitgroup/Giltspur  March 2003 - October 2005
Follett Higher Education Group   December 2001 - January 2003
Professional Service Industries, Inc. (PSI)   January 2000 - September 2001
Kraftseal Corporation   1998 - 1999
Motient (Motorola Company)   1995 - 1998
Teletrac  1991 - 1995
Mallinckrodt  1985 - 1989

Skills
Account Reconciliation, Project Management, Accounting Management, Profit Analysis, Financial Reporting, Financial Analysis, Accounting, Internal Controls, Sarbanes-Oxley Act, Forecasting, Managerial Finance, Budgets, Auditing, Internal Audit, Variance Analysis, Accounts Payable, Strategic Financial..., Due Diligence, Risk Management, Consolidation, Cash Management, Financial Statements, Financial Planning, Accounts Receivable, Payroll

Education
Northern Illinois University
Bachelor of Science (BS), Economics, Minor in Finance, Magna Cum Laude

Northwestern University - Kellogg School of Management
MBA, Marketing, Strategic Planning

Experience
Chesapeake Circuit Court   May 2015 - Present
Chesapeake Circuit Court   May 2015 - Present
Standard Calibrations, Inc. Founder/Owner/Operator   June 2014 - May 2015
Follett Higher Education Group   June 2008 - June 2014
Monarch Project at Old Dominion University   April 2011 - August 2011
Tech Support Center at Old Dominion University   February 2011 - July 2011
Vision Quest Productions   May 2010 - August 2010

Education
Old Dominion University   2009 — 2014
Bachelor of Science (BS) Degree in Criminal Justice & Minor in Psychology, Criminal Justice; Psychology

Experience
Follett Higher Education Group   March 2014 - Present

Skills
Management, Account Reconciliation

Education
Northern Illinois University   2012 — 2013
Bachelor of Science (BS), Accounting

University of Kentucky   2010 — 2011

Waubonsee Community College   2008 — 2010
Associate's degree, General Studies

Experience
Lockton Companies  May 2015 - Present
Beatus Networks   January 2014 - Present
Follett Higher Education Group   May 2013 - September 2013
Cadence Health  May 2012 - August 2012
Fox Valley Special Recreation Association  August 2011 - December 2011
Fox Valley Special Recreation Association  June 2009 - December 2011
Hand in Hand  September 2010 - May 2011

Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Critical Thinking, Highly Ambitious, Computer Hardware, Computer Security, Leadership, Analytical Reasoning, Time Management, Hyperion Financial..., Lawson General Ledger, Epic Systems, QuickBooks, ADP Payroll, Ericsson OSS

Education
Northern Illinois University   2012 — 2013
Bachelor of Science (BS), Finance, General

St. Ambrose University   2009 — 2011

Experience
Connexion Point (cXp)   November 2014 - Present
Margaret J. Lovett, D.D.S.   August 2009 - November 2014
University Health System  March 2008 - August 2009
Follett Higher Education Group   August 2006 - March 2008

Skills
Customer Service, Teamwork, Communication Skills, Diversity, Professional Experience, Etiquette, Filing, Daily Reports, Always Willing to Learn, Microsoft Office, Java, Visual Studio, Visio, MS Project, Eaglesoft, Eagerness to Learn, Customer Satisfaction, Team Management, Fast Learner, Fast Paced Environment, Customer Support, Business Ethics

Education
The University of Texas at San Antonio   2010 — 2012
Bachelor of Business Administration (B.B.A.), Management Information Systems, General

Northwest Vista College   2006 — 2009
Associate of Arts (A.A.), Management Information Systems, General

Experience
Allegheny York Co.   May 2014 - Present
Allegheny York Co.   September 2013 - April 2014
Follett Higher Education Group   January 2008 - September 2013

Skills
C++, JavaScript, HTML, Photoshop, After Effects, Social Media, Customer Service, Social Networking, Editing, Game Design, CSS, Game Development, Microsoft Office, Time Management, Microsoft Excel, Inventory Management

Education
Ocean County College   2006 — 2011
Associate of Arts and Sciences (AAS), Computer Science

Ocean County Vocational-Technical School   2005 — 2006
Certificate of Completion, Computer Science, A

Experience
Sumitomo Machinery Corp. of America  October 2012 - Present
Prosper Insurance Group   May 2012 - October 2012
Octapharma Plasma, Inc.   May 2012 - September 2012
Jeff Edney Studios   January 2012 - June 2012
Follett Higher Education Group   July 2007 - May 2012

Education
Old Dominion University   2008 — 2012
Bachelor of Business Administration (BBA), Marketing, Summa cum laude

Experience
Baker University Center  January 2015 - Present
Delta Sigma Pi  January 2015 - Present
EXPRESS  May 2015 - August 2015
Follett Higher Education Group   August 2013 - May 2015
jcpenney  June 2011 - August 2014

Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Social Media, Teamwork, Event Planning, Time Management, Social Networking

Education
Ohio University   2013 — 2017
Marketing, Management Information Systems

Loveland High Scool   2009 — 2013

Experience
TEKsystems  September 2015 - Present
ANN INC.  August 2014 - September 2015
LexisNexis  June 2014 - September 2015
Unraveling One Random Thought At a Time   January 2015 - 2015
Classic Brand   June 2013 - May 2014
Follett Higher Education Group   August 2010 - May 2014
Ohio University  August 2012 - January 2014
Global Competitiveness Program  July 2013 - July 2013
Busy Day Market   September 2012 - March 2013
Campus Menus   2012 - 2013

Skills
Leadership, Social Media, Customer Service, Social Networking, Sales, Teamwork, Microsoft Excel, Social Media Marketing, PowerPoint, Facebook, Advertising, Organization, Google Docs, Sales Process, Cold Calling, Outlook, Instagram, Management, iMovie, Gmail, Phone Etiquette, Microsoft Office..., SurveyMonkey, iPhone, Twitter, Organizational &..., Multi Tasking, Blogging, WordPress, Time Management, Recruiting, IT Recruitment, Relationship Building, Java, Business Analysis, Project+, Technical Recruiting, Screening Resumes, Warm Calling, Project Managers

Education
Ohio University   2010 — 2014
Bachelor of Science (B.S.), Poltical Science Major, a Business Adminstration Minor, and Sociology Minor

Centerville High School   2006 — 2010
High School Diploma, Regular/General High School/Secondary Diploma Program

Experience
Follett Higher Education Group   October 2013 - Present
Sky Lakes Medical Center  January 2012 - June 2012

Skills
Appointment Scheduling, Telephone Skills, Data Entry, Medical Office, Medical Terminology, Microsoft Excel, Microsoft Word, Invoicing, FERPA, Anatomy, ICD-9, ICD-10, Business administration, Customer Service, Accounting, Speed Typist, Phone Etiquette, Accounts Payable &..., 10 Key

Education
Oregon Institute of Technology   2013 — 2015
Bachelor of Science, Hospital and Health Care Facilities Administration/Management, Senior

Klamath Community College   2009 — 2012
Associate of Arts (A.A.), Medical Office Assistant/Specialist

Experience
Scottsdale Community College  June 2014 - Present
Follett Higher Education Group   January 2012 - Present
Center for Native and Urban Wildlife   January 2014 - May 2014

Skills
Leadership, Environmental Ethics, Environmental Education, Guides, Flora & Fauna, Backpacking, Wilderness First..., Wilderness First Aid, Camping, Caving, Spelunking, Golf

Education
Northern Arizona University   2014 — 2016
Bachelor of Science (B.S.), Parks, Recreation and Leisure Studies

Scottsdale Community College   2011 — 2014
Associate of Arts and Sciences (A.A.S.), Parks, Recreation and Leisure Facilities Management

Experience
Northern Illinois University  January 2015 - Present
Follett  April 2013 - March 2014
Follett Higher Education Group   April 1999 - March 2013
Tribune Company  1995 - 1999
Chicago Tribune Company  1988 - 1999

Skills
HR Strategy, Retail, Employee Engagement, Leadership Development, Change Management, Recruiting, Budgets, Performance Management, Human Resources, Process Improvement, Workforce Planning, Management, Employee Relations, Strategy, Leadership, Personnel Management, Succession Planning, Talent Management, Talent Acquisition, Organizational..., Organizational..., HRIS, Deferred Compensation, Employee Training, Employee Benefits, Training, Strategic Planning, Team Building, Customer Service, Mentoring, Coaching

Education
Northern Illinois University   1981 — 1985
Bachelor of Science (B.S.), Business Administration and Management, General

Experience
Pietrus Retail Consulting   February 2014 - Present
Follett Higher Education Group   2010 - 2014
Follett Higher Education Group   2007 - 2010
Follett Higher Education Group   2006 - 2007
Prairie State College  August 1985 - June 1997

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Public Speaking, Retail, Social Media, Inventory Management, Leadership, Outlook, Higher Education, Facebook, Data Analysis, Research, Access, Team Building, Strategic Planning, Management, Forecasting, Merchandising, Sales

Education
Prairie State College   1984 — 1986
Associate of Arts and Sciences (AAS), Electronics Technology

Northern Illinois University
BS, Mathematics

Roosevelt Univeristy
MBA - In progress, Economics

Experience
Follett Higher Education Group   August 2013 - Present
Dick's Sporting Goods  April 2010 - August 2013
Sears Holdings Corporation  October 2005 - April 2010
Sears Holdings Corporation  March 2005 - October 2005
Kmart Corporation  April 2003 - March 2005
Kmart Corporation  March 2001 - March 2003
Kozmo.com  2000 - 2001
Nabisco Foods  1996 - 2000
North American Van Lines - High Value Products Division   1995 - 1996
UPS  1990 - 1995

Skills
Analytics, Budgets, Business Process..., Business Strategy, Business Transformation, Business Transformation..., CPFR, Change Management, Coaching, Consumer, Consumer Behaviour, Consumer Products, Continuous Improvement, Contract Negotiation, Creative Direction, Cross-functional Team..., Customer Experience, Customer Satisfaction, Customer Service, DoD, E-commerce, Economics, Education, Forecasting, Higher Education, Income Statement, Inventory Control, Inventory Management, Leadership, Leadership Development, Logistics Management, Loss Prevention, Marine Corps, Marketing Strategy, Marketing, Merchandising, Navy, New Business Development, Operational Excellence, Operations Management, P, Performance Management, Personnel Management, Process Improvement, Profit, Program Management, Project Management, Purchasing, Retail, Retail Technology

Education
Northwestern University - Kellogg School of Management   2007 — 2009
MBA

United States Naval Academy   1981 — 1985
BS

Experience
Finit Solutions  October 2010 - Present
Wolters Kluwer  May 2010 - October 2010
Not employed  March 2010 - May 2010
Northern Trust  September 2009 - March 2010
RR Donnelley  September 2005 - September 2009
Follett Higher Education Group   1997 - 2005

Skills
Hyperion Enterprise, Consolidation, Finance, Data Warehousing, Process Improvement, Business Analysis, HFM, Business Intelligence, Forecasting, Financial Reporting, Essbase, Hyperion Planning

Education
Northern Illinois University   1995 — 1997

Experience
Follett Higher Education Group   April 2015 - Present
Instant Technology  June 2014 - April 2015
Capital One  May 2012 - June 2014
Disys  October 2009 - May 2012
WCI  February 2009 - September 2009
Solo Cup Company  February 2007 - February 2009
WCI  July 2003 - January 2007
Allstate  2006 - 2007
Interactive Business Systems, Inc.   2005 - 2006
Electronic Search, Inc.   1996 - 1999

Skills
Recruiting, Vendor Management, Account Management, Technical Writing, Projects, Technical Analysis, Technical Recruiting, Applicant Tracking..., Resource Management, Executive Search, Talent Acquisition, Sourcing, Internet Recruiting, Benefits Negotiation, Onboarding, Cold Calling, Screening, Contract Recruitment, Human Resources, Permanent Placement

Education
Northern Illinois University   1995 — 1998
Bachelor of Arts (B.A.), Accounting

Experience
Blue Ridge Partners  September 2014 - Present
Follett Higher Education Group   April 2014 - September 2014
Follett Higher Education Group   January 2014 - April 2014
Redbox  July 2013 - December 2013
Redbox  February 2012 - July 2013
Newell Rubbermaid  February 2010 - December 2011
Newell Rubbermaid  February 2008 - March 2010
Sanford, L.P. - A Newell Rubbermaid Company   June 2006 - February 2008
Sanford, L.P. - A Newell Rubbermaid Company   February 2005 - May 2006
Sanford, L.P. - A Newell Rubbermaid Company   2003 - 2005

Skills
Product Development, Cross-functional Team..., Market Research, Product Management, Marketing Strategy, Marketing Research, Competitive Analysis, Consumer Insights, Integrated Marketing, Marketing Management, Forecasting, Packaging, Consumer Products, Brand Development, Team Building, Financial Analysis, Advertising, Supply Chain, Customer Insight, FMCG, Analysis, Multi-channel Marketing, Market Analysis, Strategy, Analytics, Brand Management, Marketing, Product Launch, Management, Product Innovation, B2B, Segmentation, Global Marketing, Product Marketing, P&L Management, Market Planning, Leadership, Program Management, Shopper Marketing, Strategic Partnerships, Pricing, Pricing Strategy, B2B Marketing, Brand Architecture, Strategic Thinking, Brand Equity

Education
Northwestern University - Kellogg School of Management   2000 — 2003
MBA, Marketing, Strategy, Entrepreneurship, & Technology

University of Notre Dame   1992 — 1996
BS, Mechanical Engineering

Danville High School   1988 — 1992

Experience
The Home Depot  December 2009 - Present
Blockbuster  May 2001 - November 2009
Union Public Schools  August 2008 - May 2009
Follett Higher Education Group   January 2006 - May 2008

Skills
Microsoft Office, Microsoft Excel, Management, Sales, Project Management, Leadership, Team Building, Strategic Planning, PowerPoint, Budgets, AutoCAD, Customer Service, Outlook, Training, Public Speaking, Social Media

Education
Oral Roberts University   2006 — 2008
Bachelor of Arts (B.A.), History

Experience
INSTEC  December 2013 - Present
Follett Higher Education Group   May 2006 - October 2013
Office Max  2004 - 2006
Chiappetta & Associates   2001 - 2004
ProAlliance  1996 - 2001
Health Care Compare  1993 - 1996
Unocal  May 1990 - January 1993
Ameritech  1984 - 1990

Skills
Microsoft SQL Server, SQL, C#, Visual C#, Python, SDLC, Databases, Visual Studio, Oracle, .NET, T-SQL, ASP.NET, WinForms, Visual Basic, Java

Education
Northern Illinois University   1981 — 1984
BS, CSCI (Emphasis 1/Systems Programming)

Experience
Follett Higher Education Group   2010 - Present
AMR Consultants, Inc   March 2002 - Present
AMR Consultants, Inc.   2002 - Present
Eisco Technology   September 1999 - March 2002
IBM  June 1978 - August 1999

Skills
Strategic Planning, Leadership, Team Leadership, Management, Marketing, Team Building, New Business Development, Account Management, IT Strategy, Program Management, Operating Systems, Cloud Computing, Enterprise Architecture, DB2, Mainframe, Software Installation, Project Management, ITIL

Education
Northern Illinois University   1976 — 1978
Bachelor’s Degree, Business Administration and Management, General

St. Xavier College   1975 — 1976
Music Performance, General

Experience
Cameron University  June 2011 - December 2011
Follett Higher Education Group   January 2007 - February 2008

Skills
Merchandising, Retail, Retail Management, Customer Service, Grounding, Computer Hardware

Education
Mt. San Jacinto Community College   2008 — 2008
N/A, Business Administration

Oklahoma State University   2007 — 2008
N/A, Business Administration

Experience
Invenergy LLC  November 2014 - Present
US Foods  April 2014 - November 2014
Follett Higher Education Group   May 2010 - April 2014

Education
Northern Illinois University - College of Business   2006 — 2010
B.S., Accounting

Experience
Baltimore Business Journal  November 2014 - Present
The Arizona Republic  August 2011 - November 2014
Gannett  August 2011 - November 2014
The Kennedy Museum of Art   June 2010 - June 2011
Backdrop Magazine  May 2010 - June 2011
Follett Higher Education Group   May 2009 - June 2011
Gap Inc.  November 2010 - December 2010
SBC Advertising  June 2010 - August 2010
Backdrop Magazine  June 2009 - June 2010
Office of Education Abroad at Ohio University   May 2009 - June 2010

Skills
InDesign, Illustrator, Graphic Design, Layout, Typography, Illustration, Photography, Dreamweaver, Drawing, Photoshop, Information Graphics, HTML, Microsoft Office, Brochures, Headline Writing, Mac, Flash, Magazine Design, Graphics, Photo Illustration, Hand Rendering, Page Layout, Logo Design, Canon, Art Direction, Magazines, Advertising, Posters, Publications, Art, Editing, Digital Media, Adobe Creative Suite, Image Editing, Multimedia, Web Design, Wacom Tablet, Editorial Illustrations

Education
Ohio University   2007 — 2011
BSVC, Informational Graphics and Publication Design, Art

Experience
Follett Higher Education Group   April 2014 - June 2014
Prairie View Orthodontics   July 2011 - February 2013
SciTech Hands on Museum  February 2009 - July 2011
Landis   1995 - 1998
Equity Office Properties  April 1994 - August 1995
Harris Investors Direct   December 1988 - April 1994

Skills
Leadership, Integration, Training, Team Leadership, Team Building, Teaching, Program Management, Strategic Planning, Customer Service, Public Speaking, Microsoft Office, Event Planning

Education
Northern Illinois University   1983 — 1987
BS, Finance

Experience
Follett Higher Education Group   August 2014 - Present
Hewlett-Packard US Retail/ Marketsource, Inc.   June 2013 - September 2014
Insight Global  March 2014 - May 2014
American Cable & Telephone, LLC   July 2012 - May 2013
Northern Illinois University  August 2010 - August 2012
Mason Properties  May 2012 - July 2012
Kaz Digital Services, Inc.   December 2008 - January 2011
Clinical Electronic Services   September 2005 - January 2010
Kole Digital Systems   May 2008 - August 2008

Skills
Troubleshooting, Computer Hardware, Help Desk Support, Windows, Windows 7, Customer Service, Operating Systems, Microsoft Office, Customer Support, Research, OS X, Consumer Electronics, Android, Microsoft Word, Microsoft Excel, Remote Desktop, iOS, PowerPoint, ORPOS, Active Directory, Media Servers, Home Theater, Windss, Remote Troubleshooting, Cable Management, Cable Modems, Cable Broadband, Outlook, Dell PowerEdge Servers, Multi-line Phone, SellPro, Remote Administration, Mobile Retail Support, Cisco Routers, Retail Relations, Microsoft Exchange, FedEx Ship Manager, Retail Technology, Retail Transitions, Cherwell, Low Voltage, Red Prairie, Lync, Cable Television

Education
Northern Illinois University
B.S., Industrial Engineering Technologies

Experience
Augustana College  February 2013 - Present
IACS (Illinois Association of College Stores)   July 1999 - Present
Art Institute of Indianapolis  April 2011 - February 2013
Follett Higher Education Group   December 2007 - March 2011
University of Illinois - Illini Union Bookstore   June 1978 - July 2006

Skills
Retail, Leadership Development, Budgets, Marketing, New Business Development, Coaching, Management, Customer Service, Team Building, Leadership, Business Planning, Inventory Management, Strategic Planning, Operations Management, Event Planning, Public Speaking, Employee Training, Team Leadership, Entrepreneurship, Staff Development, Strategy, Sales

Education
Northern Illinois University
BS, Management

Experience
California Pacific Medical Center  August 2014 - August 2015
Starbucks  September 2012 - August 2014
Cystic Fibrosis Foundation  March 2014 - July 2014
Planned Parenthood of Orange and San Bernardino Counties  August 2011 - August 2012
Follett Higher Education Group   April 2009 - May 2011
Creative Growth Art Center  February 2011 - April 2011

Skills
Customer Service, Microsoft Word, Microsoft Excel, Event Planning, Healthcare, Community Outreach, eClinical Works, Answering Phones, Registration, Front Office, Electronic Filing, Electronic Payments, Cashiering, Group Therapy, Epic Systems, Art Therapy

Education
Notre Dame de Namur University   2012 — 2015
Master's Degree, MFT/Art Therapy

University of California, Berkeley   2007 — 2011
B.A., Practice of Art

Experience
Aerotek Engineering  August 2010 - January 2011
Follett Higher Education Group   February 2010 - August 2010
City Year  July 2008 - June 2009

Skills
Customer Service, Microsoft Office, Community Service, Team Building, Recruiting, Event Planning, Team Leadership, Coaching, PowerPoint, Leadership Development, Public Speaking, Microsoft Excel, Social Media, Non-profits

Education
Northern Virginia Community College   2010 — 2013
Associate's degree, Information Technolgy

Academy of Hope & National Organization of Concerned Black Men
GED, Adult Basic Education

Experience
ORBIS Corporation  2013 - Present
Atkore International  2011 - 2013
Pactiv Corp  2002 - 2011
Prairie Packaging Inc (Purchased by Pactiv Corp in 2007)   2001 - 2002
Follett Higher Education Group   1994 - 2001

Skills
Oracle, SAP, WMS (Exeter,..., TMS (Nistevo ,..., ZOHO database..., SQL, Catalyst, DPM (Labor Management), Operations Management, Business Process..., Labor Relations, Organizational..., Supply Chain..., Distribution Strategies, Distribution Center..., Employee Engagement, Staff Development, Supply Chain, Training, Six Sigma, Warehousing, Leadership, Inventory Control, Lean Manufacturing, Logistics, Management, Continuous Improvement, Inventory Management, Warehouse Management, Manufacturing, Materials Management, Supply Chain Management

Education
Northern Illinois University   1985 — 1989
BS, Operations Management

Experience
Blue Cross and Blue Shield of Illinois  July 2014 - December 2014
Context 4 Healthcare, Inc.   April 2011 - June 2014
Follett Higher Education Group   March 2010 - November 2010
JP Morgan Chase  April 2008 - November 2009
NC Department of Revenue  April 2007 - January 2008
Cisco  September 2004 - December 2006

Skills
Agile Methodologies, Test Automation, Quality Center, Test Planning, Software Quality..., Quality Assurance, SDLC, System Testing, Regression Testing, Test Cases, User Acceptance Testing, QTP, Test Management, Test Strategy, Performance Testing, Manual Testing, Requirements Analysis, SQL, LoadRunner, Requirements Gathering, Waterfall, XML, Selenium, JIRA, Testing, Bug Tracking, Bugzilla, Usability Testing, Defect Tracking, TFS, Scrum, DB2, Agile Testing, Integration Testing, Unix, HP QTP, HP Quality Center

Education
Osmania University   1996 — 1999
Masters, Sciences

Osmania University
Batchelors, Sciences

Experience
Sears Holdings Corporation  June 2013 - Present
Sears Holdings Corporation  February 2012 - June 2013
Follett Higher Education Group   May 2009 - February 2012
Enterprise Rent-A-Car  August 2007 - May 2009

Education
Northwestern University   2010 — 2011
Master of Science, Communication

University of Illinois at Chicago   2002 — 2006
Bachelor of Arts, Political Science

Experience
Ohio Senate  April 2011 - Present
Follett Higher Education Group   September 2008 - March 2011

Education
Ohio University   2006 — 2011
Bachelors of Arts, Political Science, Russian, Political Communication

Experience
Apperian, Inc.   July 2014 - Present
apperian   2014 - 2015
apperian   2014 - 2015
Nuance Communications  November 2012 - June 2014
Neelinfo Inc   2010 - 2012
Nielsen  September 2009 - June 2010
Follett Higher Education Group   June 2009 - August 2009
Way Systems  February 2008 - May 2009

Skills
Apache, Unix, Manual Testing, Agile Methodologies, Ubuntu, Mobile Testing

Education
Osmania University   2001 — 2004
Master of computer applications, computer applications, irst

shanthinekhan degree college

Experience
NAU Green Fund   May 2013 - Present
Matthew Kirkpatrick Photography   January 2008 - Present
Family Education Training Centers of Hawaii   September 2004 - Present
Follett Higher Education Group   August 2012 - July 2013
Chili's  August 2007 - December 2007

Skills
Portrait Photography, Photography, Social Media, Image Editing, Lightroom, Teaching, Photojournalism, Research, Digital Photography, Portraits, Photoshop, Event Photography, Commercial Photography, Curriculum Development, Curriculum Design, Screen Printing, Printmaking, Art Education, Camera Operating, Classroom Management, Lesson Planning, Digital Media, Mixed Media, Sculpture, Welding, Plasma Cutting, Ceramic, Pottery

Education
Northern Arizona University   2008 — 2013

Punahou School
Diploma

Experience
VW Credit, Inc.   December 2012 - Present
Aon Hewitt  August 2011 - October 2012
Follett Higher Education Group   April 2011 - June 2011
S3 Consulting INC   January 2005 - March 2011

Skills
Test Planning, Test Strategy, Test Scripts, System Integration..., Testing Tools, Requirements Analysis, Agile Methodologies, SDLC, Regression Testing, Quality Assurance, SQL, Functional Testing, Business Process, Manual Testing, Quality Center, Web Services, SoapUI, User Acceptance Testing

Education
Osmania University   1998 — 2001
Bachelor of Computer Applications, Computer Science

Experience
Lowell Observatory  May 2015 - Present
Indican Pictures  July 2008 - Present
NAU/NASA Space Grant   September 2014 - May 2015
Follett Higher Education Group   January 2013 - February 2013

Skills
Observational Astronomy, Spectroscopy, Laboratory Skills, Nanomaterials, IDL, LaTeX, IRAF, Zemax Opticstudio, MATLAB, CCD Photometry, Python, C/C++, Technical Presentations, Adobe Creative Suite, Programming, Sales, Inventory Management, Advertising, Customer Service

Education
Northern Arizona University   2011 — 2015
Bachelor's degree, Physics & Astronomy

Boulder City High School   2007 — 2011
High School Diploma

Experience
United Layer   August 2015 - Present
SpoonRocket  March 2014 - July 2014
N.T. Technology Inc.   November 2011 - September 2013
Follett Higher Education Group   January 2010 - August 2011
Starbucks  November 2006 - November 2009

Skills
Troubleshooting, Networking, Microsoft Office, Customer Satisfaction, Customer Service, Computer Hardware, Inventory Management, Time Management, Management, Microsoft Excel, Windows 7, Windows, Technical Support, Team Leadership, Schedule Control, Payroll, Employee Relations, Employee Management, New Hire Processes, Google Docs, Windows 8, HTML, Computer Maintenance

Education
San Francisco State University   2011 — 2015
Bachelor’s Degree, Liberal Studies

Ohlone College   2009 — 2011
Associate of Arts (A.A.), Social Sciences

Experience
Follett Higher Education Group   2009 - 2014
Follett Higher Education Group   2003 - 2009
JDA Software  1998 - 2003
Caldor Corporation  1996 - 1998
Montgomery Ward Company   1995 - 1996
Montgomery Ward Company   1993 - 1995
Gap Inc./Gap   1987 - 1993

Skills
Retail Buying, Assortment, Inventory Management, Merchandising, Merchandise Planning, Purchasing, Cross-Functional..., Category Growth &..., Procurement & Inventory..., Budgeting & Forecasting, Vendor Relations, Market Research &..., Staff Training &..., Contract Negotiations, Store Management, Private Label, Trend Analysis, Visual Merchandising, Trend, Retail, Inventory Control, Apparel, CPFR, Contract Negotiation, Cross-functional..., Sales, Customer Service, Leadership, Management

Education
University of Central Missouri
Bachelor's Degree, Marketing

Northwood University
Associate's Degree, Fashion Marketing and Merchandising

Experience
American Cancer Society  August 2011 - Present
American Cancer Society  March 2010 - August 2011
American Cancer Society  May 2008 - March 2010
Follett Higher Education Group   June 2005 - June 2008

Skills
Financial Analysis, Data Analysis, Pricing Analysis, Scorecard, Financial Modeling, Financial Reporting, Proactive self-starter, Team-oriented, Project Coordination, Budgets, Variance Analysis, Forecasting, Hyperion Enterprise, Lawson General Ledger, Customer Service, Hyperion

Education
Northern Illinois University   2002 — 2005
Bachelor of Science (B.S.), Finance, Marketing Minor, Overall GPA: 3.82/4.0, Major GPA: 3.95/4.0