Follett Library Resources
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Follett Library Resources Employees
Acquity Group January 2013 - Present
Gorilla September 2010 - January 2013
Zeletron LLC October 2009 - August 2012
Follett Library Resources May 2004 - April 2008
Skills
PHP, JavaScript, CSS, Magento, MySQL, E-commerce, Java, Hybris
Education
Keller Graduate School of Management 2008 — 2009
MBA, Business Administration and Project Management
Indiana Wesleyan University 2001 — 2003
BS, Computer Information Systems
Follett International September 2011 - Present
Follett Library Resources February 2008 - September 2011
Skills
New Business Development, Account Management, Sales Management, Sales, E-Learning
Education
Crystal Lake Central High School
Kishwaukee College
Southern Illinois University January 2014 - Present
Follett School Solutions May 2013 - March 2014
University of Illinois at Urbana-Champaign August 2013 - December 2013
University of Illinois at Urbana-Champaign August 2011 - August 2013
Southern Illinois University August 2010 - May 2011
Follett Library Resources May 2004 - June 2010
Skills
Special Collections, Cataloging, Library Reference, Interlibrary Loan, Library Science, Library Instruction, Information Literacy, LCSH, Dewey Decimal System, Library of Congress..., OCLC Connexion, Voyager, Circulation, Library, Metadata, Public Libraries, Academic Libraries, Digital Libraries, Editing
Education
University of Illinois at Urbana-Champaign 2011 — 2013
Master of Library & Information Science (M.L.I.S.)
Southern Illinois University, Carbondale 2010 — 2011
BS, Anthropology
Verizon Wireless January 2011 - Present
Allstate August 2010 - January 2011
Andrews Construction, Inc May 2008 - August 2008
Follett Library Resources May 2007 - August 2007
Super Target March 2003 - June 2006
Kerasotes Lake Hills Movie Theater May 2001 - February 2003
Skills
Customer Service, Management
Education
Illinois State University 2006 — 2009
Bachelor of Science, Sociology; Business Administration
Imagetec LP April 2013 - Present
Follett Library Resources October 2007 - March 2013
Follett Library Resources January 2007 - October 2007
Follett Library Resources May 2006 - December 2006
Skills
Shipping, Customer Service, Microsoft Office, Accounts Payable, Outlook, Lotus Notes, Account Management, Invoicing, Data Entry, Purchasing, Training, Microsoft Excel, Sales Process
Education
Northern Illinois University 2003 — 2006
Bachelor of Science, Communication; Organizational/Corporate
McHenry County College 2000 — 2003
Associate of Science, General Education
Follett School Solutions March 2013 - January 2015
Follett Library Resources June 2001 - March 2013
Follett Library Resources June 1999 - June 2001
Follett Library Resources June 1997 - June 1999
Follett Library Resources June 1995 - June 1997
Follett Library Book Company October 1980 - June 1995
Skills
Leadership, Team Building, Sales Management, New Business Development, Account Management, Strategy, Strategic Partnerships, Mentoring, Associate Development, Customer Retention, Drive Results, Key Account Management, Relationship Building, Sales Process, Management, Marketing, Strategic Planning, Training, Sales
Education
Grove City College
Bachelor of Arts (BA), Business Administration and Management, General
Spring Engineers of Houston June 2012 - Present
The No Agenda Show July 2015 - Present
Follett Library Resources October 2009 - May 2012
R&L Spring Company 1996 - 2008
Skills
Lean Manufacturing, Team Leadership, Change Management, Continuous Improvement, Strategy, Operations Management, Budgets, Strategic Planning, Team Building, Process Improvement, Quality System, Six Sigma, Cross-functional Team..., Supply Chain, Leadership, Manufacturing, Management
Education
Judson University 1994 — 1997
BA, Business Management & Leadership
Taylor University
ClearEdge Marketing February 2009 - Present
Nanome Marketing, Inc. February 2009 - Present
RiverPoint Group LLC June 2004 - December 2008
Hinshaw & Culbertson LLP April 2001 - September 2003
PeopleSoft March 2000 - April 2001
PeopleSoft August 1998 - March 2000
Follett Library Resources 1997 - 1998
Education
University of Missouri-Columbia 1992 — 1996
Bachelor of Science, Journalism
Houghton Mifflin Harcourt June 2015 - Present
Blackboard Engage – Formerly Edline February 2010 - November 2014
Follett Library Resources October 2008 - February 2010
Zebra Technologies September 2006 - October 2008
Zebra Technologies December 2000 - October 2006
Weber Packaging Solutions 1997 - 2000
Skills
Technical Support, Software Documentation, SharePoint, Training, CRM, Troubleshooting, Customer Service, Product Management, Access, Microsoft Excel, Networking, Customer Satisfaction, SaaS, Document Management, Process Improvement, Program Management, Records Management, Solution Selling, Management, Sales Operations, Sales, Team Leadership, Mobile Devices, Technical Writing, Project Management, Information Technology, Databases, Windows, Cross-functional Team..., Business Analysis, PowerPoint, Leadership, Analysis, Quality Assurance, Enterprise Software, Content Management, System Administration, Barcode, Policy, Editing, Product Development, Visio, Data Analysis, Unix, Hardware
Education
University of Wisconsin-Madison
Master’s Degree
Loyola University of Chicago
Bachelor’s Degree
Manchester University
Quintessence Publishing October 2013 - Present
Malta Township Public Library March 2013 - October 2013
Follett Library Resources September 2007 - November 2012
Malta Township Public Library April 1993 - December 2010
Randall Wealth Management, LLC 2005 - 2007
Skills
Copy Cataloging, OCLC Connexion, Sirsi/Dynix WorkFlows, American Sign Language, Cataloging, Library, Public Libraries, MARC 21, Genealogy, History, Koha, Polaris, Horizon, Sierra, Collection Development, MARC21, Books, Library Reference, Circulation, Library Research, Information Literacy, Library Science, Electronic Resources, Virtual Reference, Interlibrary Loan, Special Collections, AACR2, Library Instruction, Archives, Social Media, Microsoft Office, Libraries, Customer Service
Education
Northern Illinois University 1999 — 2005
Bachelor's degree, German Language and Literature
Kishwaukee College 1998 — 1999
Associate of Science (A.S.), General studies
Waubonsee Community College 1996 — 1998
Associate of Arts and Sciences (AAS), American Sign Language Interpretation
Children's Plus Inc. May 2013 - Present
Follett Library Resources May 2006 - April 2013
Glitzy September 2003 - December 2005
Coca-Cola Enterprises, St Louis, MO November 1991 - September 2003
Skills
Social Media, Customer Service, Marketing Communications, Social Media Marketing, Account Management, Marketing, Microsoft Office, Marketing Strategy, Public Relations, Event Planning, Social Networking, Event Management, Sales, Digital Marketing, Strategic Planning, Management, Advertising, Research, Project Management, Microsoft Excel, Online Advertising, PowerPoint, Market Research, Coaching, Solution Selling, Sales Presentations, Selling, Sales Operations, Training, Sales Process, Leadership, Business Development, Negotiation, CRM, Sales Management, Cross-functional Team..., Forecasting, Cold Calling, Product Marketing, Product Development, Product Management, Strategic Partnerships, B2B, New Business Development
Education
University of Missouri-Saint Louis 1987 — 1991
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
EY August 2014 - Present
University of Notre Dame August 2012 - May 2014
EY June 2013 - August 2013
Follett Library Resources October 2010 - July 2012
Motorola Mobile Devices September 2009 - October 2010
Motorola Mobile Devices April 2008 - September 2009
Motorola July 2006 - April 2008
Education
University of Notre Dame - Mendoza College of Business 2012 — 2014
Master of Business Administration (M.B.A.), Consulting, Finance
Indiana University - Kelley School of Business 2003 — 2006
Bachelor of Science, Business; Finance
Centegra HealthBridge Fitness Center April 2013 - Present
Centegra HealthBridge January 2009 - Present
Running Depot January 2009 - March 2014
Running Depot January 2009 - May 2012
Follett Library Resources November 2001 - January 2009
Skills
Fun, Motivation, Customer Service, Exercise Instruction, Corrective Exercise, Running, Long Distance Running, Weight Loss, Group Training, Newsletters, Fitness, Trail Running, Personal Training, Nutrition, Nutritional Counseling, Health Promotion, Weight Management, Sports Nutrition, Public Speaking, Rehabilitation, Exercise Physiology, Wellness, Nutrition Education, Functional Training, Fitness Training, Strength Training, Weight Training, Health Education, Athletic Training, Endurance, Injury Prevention
Education
McHenry County College
Computer Science / Exercise Science, Computer Science and Exercise Science
Self-Employed August 2015 - Present
OddInt Media January 2014 - Present
Full Potential Associates January 2013 - Present
Book Wholesalers, Inc.- Follett 2011 - 2012
Follett Digital Resources October 2008 - February 2011
Follett Library Resources 2007 - 2008
Book Wholesalers, Inc. - Follett 2000 - 2007
Walt Disney World 1984 - 1985
Skills
Project Management, Business Analysis, Strategic Planning, SharePoint, Team Leadership, Business Intelligence, Product Management, Change Management, Budgets, Process Improvement, Team Building, Sales, Previous experience..., Sales Management, Training, New Business Development, Social Media, Leadership, Customer Service, Cross-functional Team..., Business Development, Integration, Product Marketing, Sales Operations, CRM, Salesforce.com, Management
Education
Heriot-Watt University 1982 — 1983
Post-Grad Studies, Industrial Administration
The University of Stirling 1979 — 1982
BA, French
DreamBox Learning April 2015 - Present
Cinq Ventures, LLC January 2012 - Present
The Resource Room, LLC September 2012 - Present
Picaboo Yearbooks September 2012 - April 2015
Follett Library Resources January 2007 - December 2011
Stevens High School 2006 - 2007
Eisenhower Middle School 2003 - 2006
Port Isabel Junior High School 2001 - 2002
Port Isabel High School 1993 - 1998
Skills
Sales, Marketing, Account Management, Strategic Planning, Sales Presentations, Customer Service, New Business Development, Sales Management, Social Media, Public Speaking, Management, Marketing Strategy, Budgets, Selling, Team Building, Sales Process, Team Leadership, Social Networking, Coaching, Business Development, Real Estate Transactions, Start-ups, Strategic Partnerships, Negotiation, Direct Sales, Sales Operations, B2B
Education
Texas Christian University 1986 — 2000
Bachelor of Science, Journalism/Public Relations
Texas Christian University 1990 — 1993
Master of Eduction, Secondary Mathematics Education
TeacherMatch 2014 - Present
Follett Library Resources 2007 - 2014
The Latin School of Chicago 2004 - 2007
Best Buy 2003 - 2007
Coordinated Claims Services, LLC 2003 - 2004
Professional Check Systems 2002 - 2003
Wallace Computer Services 2001 - 2002
Internships 1996 - 2000
Skills
Account Management, Salesforce.com, Sales, Strategic Planning, Business Analysis, Excel, PowerPoint, Access, Adobe Suite, CRM, New Business Development, Management, Marketing Strategy, Social Media Marketing, Customer Service, Strategy
Education
University of Illinois at Urbana-Champaign
Bachelor of Science degree in Business Administration, Concentrated in Marketing, Political Science, and Psychology
Dovenmuehle Mortgage 2011 - 2015
American Girl 2011 - 2011
Follett Library Resources 2010 - 2010
PSA Essentials 2007 - 2008
Write Impressions 2005 - 2007
Graphic Designer / Art Director 2001 - 2002
PrintMax / ColorCards Direct 2000 - 2001
Detroit Newspapers 1992 - 1998
Education
Wayne State University
Bachelor of Fine Arts (BFA), Fine/Studio Arts, General
Oakland Community College
coursework completed toward a Bachelor of Science
Tierney Brothers, Inc. February 2013 - Present
Follett Library Resources May 2000 - February 2013
Middletown Regional Hospital December 1991 - May 2000
Skills
Physical Therapy, Selling, E-Learning, Account Management, New Business Development, Orthopedic, Sales Operations, Technology Integration, Marketing Strategy, Strategic Planning, Social Media, Forecasting, Customer Satisfaction, Management, Solution Selling, Customer Service, Sales, Direct Sales, Lead Generation, Budgets, Training, Sales Process, Staff Development, Sales Presentations, Cold Calling, Customer Retention, Strategic Partnerships, B2B, Marketing, CRM, Business Strategy, Sales Management, Educational Technology, Instructional Design, Public Speaking, Negotiation, Key Account Management, Business Development, Healthcare, Leadership, Salesforce.com, Team Leadership, Social Networking, Team Building, Coaching, Competitive Analysis
Education
Eastern Kentucky University 1985 — 1990
Bachelor of Science (B.S.), Occupational Therapy/Therapist
Focused Pain Relief September 2012 - Present
Follett Library Resources August 1999 - July 2012
Lifestyles Hotspring Spas January 1995 - August 1999
Skills
Sales, E-Learning, Sales Prospecting, Key Account Management, New Business Development, Strategic Planning, Sales Management, Customer Service, Cold Calling, Selling, Sales Process, Management, Sales Presentations, Solution Selling, Account Management
Education
University of Michigan-Flint 1989 — 1994
Bachelor of Business Administration (BBA), Dual Concentrations: Marketing and Finance
Allegro Senior Living, LLC 2014 - 2015
Edmentum 2012 - 2013
Follett Library Resources 2005 - 2012
ECCO USA, Inc 2003 - 2005
Saks Fifth Avenue 1996 - 1999
Skills
E-Learning, Learning Management, Webinars, Staff Development, Salesforce.com, Strategic Planning, Training, Account Management, Cold Calling, Business Development
Education
Florida State University
Bachelor of Education (B.Ed.)
HIMSS January 2014 - Present
HIMSS June 2013 - December 2013
American Academy of Dermatology June 2013 - December 2013
31 North Banquet & Conference Center April 2012 - August 2012
Q Center January 2011 - May 2012
Dr. Michael A. Lovda Dental Office November 2009 - May 2010
Follett Library Resources 2008 - 2010
McHenry's Favorite Sports Center September 2005 - July 2007
Skills
Leadership, Customer Service, Event Planning, Hospitality, Marketing, Catering, Management, Microsoft Word, Meeting Planning, Microsoft Excel, PowerPoint, Microsoft Office, Customer Satisfaction, Photoshop, First Aid, Cpr Certified, Event Management, Banquets, Food & Beverage, InDesign, Food Service Sanitation, Social Networking, Fundraising, Public Relations, Trade Shows, Tourism, Teamwork, Corporate Events, Time Management, Hospitality Industry, Food, Hotels, Social Media, Networking, Project Planning, Market Research
Education
Northern Illinois University 2010 — 2013
Bachelor of Science, Major: Hospitality Administration, Minor: Business Administration, Journalism
McHenry County College 2009 — 2010
Associate's, Science
Augustana College 2007 — 2009
Business, Accounting
Penske Truck Leasing January 1999 - Present
Follett Library Resources March 1996 - January 1999
Skills
Fleet Management, Trucking, Sales Management, LTL, New Business Development, Truckload, Account Management, Transportation, Transportation..., 3PL, Cold Calling, Operations Management, Logistics, Logistics Management, Freight, Pricing, Customer Satisfaction
Education
Humber College
Business, Marketing
University of Guelph
Business Administration and Management, General
Follett Library Resources 2003 - 2007
Paychex 2002 - 2003
Education
Edinboro University of Pennsylvania
Bachelor's degree, Speech Communication
ABRA Auto Body & Glass March 2015 - Present
Follett School Solutions December 2013 - March 2015
Follett School Solutions Group April 2012 - December 2013
Follett School & Library Group August 2009 - April 2012
Follett Library Resources January 2007 - August 2009
Various contract recruiting assignments January 2006 - January 2007
Kelly Services August 2004 - January 2006
Adecco Staffing, USA July 2003 - September 2004
BE ON KEY Vocational Services March 2000 - June 2003
Pioneer Center January 1988 - March 2000
Skills
Training, HRIS, Customer Service, Microsoft Word, Microsoft Office, Employee Relations, Benefits Administration, Employee Benefits, Management, Human Resources, ADP Payroll, Deferred Compensation, PeopleSoft, Performance Management, Payroll, Recruiting, Research, Onboarding, Applicant Tracking..., New Hire Orientations, My.Work Time Capture, Kenexa ATS, Business Development, Vocational..., Employee Training, Leadership, Talent Acquisition, Social Media, Sales, Time Management, Personnel Management, Staff Development, Employee Engagement, Talent Management, Temporary Placement, Organizational..., Marketing, Interviews, Sourcing, Taleo, Leadership Development, Instructional Design, E-Learning, Succession Planning, SDLC
Education
McHenry County College
Business & Technology
Moody Bible Institute
Christian Biblical & Theological Studies
Quality Catering for Kids October 2012 - Present
Follett Library Resources 2008 - 2011
Skills
Sales, Customer Service, Selling, Sales Presentations, Account Management, Management, Childcare, Sales Process, Sales Management, Strategic Thinking, Salesforce.com, Sage CRM, Sales Operations, Inventory Management, Contract Negotiation, Social Networking, Team Building, Cold Calling, Customer Retention
Education
Columbia College
Bachelor of Business Administration (B.B.A.), International Business
Illinois State University
Accounting and Business Management
McHenry County College
Associate of Science (A.S.), Business Administration, Management and Operations
Norwood House Press 2005 - Present
Compass Point Books 1999 - 2005
Follett Library Resources 1992 - 1999
Skills
Social Media, Academic Publishing, Publications, Content Development, Books, Publishing, Editing, Editorial, Online Publishing, Proofreading, Ebooks, Copy Editing, Marketing Strategy
Education
Loyola University Chicago 1987 — 1992
Master of Business Administration (MBA), Marketing/Marketing Management, General
Rochester Institute of Technology
Bachelor of Science (B.S.) Business
Follett School Solutions April 2013 - Present
Follett Library Resources November 1997 - April 2013
Follett Library Resources September 1981 - November 1997
San Diego Unified School District 1980 - 1981
Skills
E-Learning, Educational Technology, Strategic Planning, Instructional Design, Public Speaking, Team Building, Salesforce.com, Leadership, Social Media, K-12, Training, Team Leadership, Coaching, Publishing, Leadership Development, Management, Social Networking, Organizational..., Technology Integration, Project Management, Entrepreneurship, Solution Selling, Sales Process, Staff Development, New Business Development, Sales, Selling, Account Management, Strategic Partnerships
Education
San Diego State University-California State University 1979 — 1980
California Teaching Credential, Elementary Education
Bradley University 1975 — 1978
Bachelors, Liberal Arts
The Fountains Crystal lake February 2009 - April 2011
Follett Library Resources November 2007 - March 2008
Education
Prairie Ridge High School 2002 — 2006
Deploma
McHenry County College
FranklinCovey May 2015 - Present
Teacher Created Materials February 2013 - February 2015
Follett Library Resources January 2011 - February 2013
Follett Educational Services May 2008 - December 2010
Follett Library Resources July 2000 - May 2008
Skills
New Business Development, Strategic Partnerships, Selling, Sales, Sales Management, Strategic Planning, Solution Selling, Salesforce.com, Negotiation, CRM, Account Management, Business Development, B2B, Team Building, Direct Sales, Sales Operations, Sales Process, Training, Sales Presentations, Contract Negotiation, Key Account Management, Lead Generation, Forecasting, Cold Calling, Product Management, Social Media, Marketing Strategy, Budgets, Coaching, Marketing
Education
The University of Texas at San Antonio 1984 — 1988
Bachelors of Science, Biology
University of Phoenix
MBA, Business, Finance
Mississippi State University August 2014 - Present
Follett Higher Education Group January 2014 - August 2014
Kenosha Water Utility June 2013 - August 2013
Carthage College September 2011 - May 2013
Follett Library Resources July 2010 - August 2010
Jewel Food Stores November 2007 - August 2009
Skills
Microsoft Office, Social Media, Leadership, Event Planning, Facebook, Research, Teamwork, Public Speaking, Higher Education, Editing, Time Management, Customer Service, Microsoft Excel, Public Relations, Teaching, Social Media Marketing, Team Leadership, Event Management, ArcGIS, Idrisi, Python, GIS Modeling, VPython, PowerPoint
Education
Carthage College 2010 — 2013
Bachelor of Arts (B.A.), Geography, Meteorology, Communications
Mississippi State University
Broadcast Meteorology
Follett School Solutions June 2015 - Present
Follett School Solutions 2013 - Present
Follett Software December 2012 - November 2013
Follett Library Resources January 2007 - November 2012
AlphaGraphics March 2006 - December 2007
Ace Hardware August 1999 - February 2006
Skills
Active Directory, Windows XP, SharePoint, SaaS, Enterprise Software, Windows 7, Operating Systems, Agile Methodologies, Call Centers, Hardware, Account Management, Customer Service, Sales, Training, Salesforce.com, Microsoft Office, Technical Support, Troubleshooting, Windows, Sales Process
Education
College of Lake County 1998 — 2000
Baker & Taylor December 2012 - Present
BWI/Follett Corporation June 2010 - December 2012
Follett Library Resources June 2006 - May 2010
McLean County Museum of History September 2003 - December 2003
Skills
Library, Collection Development, Cataloging, Books, Graphic Novels, History, Research, Metadata, Database Searching, Reference, Virtual Reference, Social Media, New Media, Wikis, Technology, Microsoft Office, Organization, Fast Learner, Positive Personality, Information Organization, Information Architecture
Education
University of Wisconsin-Milwaukee 2008 — 2010
Master of Library & Information Science (MLIS)
Illinois State University 2002 — 2006
Bachelor of Arts (BA)
Quad/Graphics February 2011 - Present
Follett Library Resources & BWI 2006 - November 2010
Follett Library Resources September 1999 - 2006
Education
International Academy of Merchandising & Design 1996 — 1999
BFA
McHenry County College 1993 — 1996
Transfer Student
Snap-on Industrial May 2014 - Present
Follett Library Resources October 2011 - May 2014
Follett Library Resources October 2010 - October 2011
Pepsi Beverages Company March 2010 - September 2010
PepsiAmericas, Inc. August 2006 - March 2010
CDW September 1995 - August 2006
Skills
Accounts Receivable, Forecasting, PeopleSoft, Account Reconciliation, Credit, Budgets, Process Improvement, Analysis, Management, Strategy, Access, Customer Service, Internal Controls, Sales, Invoicing
Education
McHenry County College
Accounting
Follett School Solutions November 2012 - Present
Pragmatic Bookshelf 2006 - Present
Various conferences and user groups February 2003 - Present
Open source community 2001 - Present
Book Wholesalers Incorporated April 2007 - November 2012
Socialtext January 2006 - April 2007
Follett Library Resources January 2001 - January 2006
Apress 2005 - 2005
O'Reilly 2000 - 2005
The Perl Journal 2003 - 2004
Skills
Perl, Git, Subversion, PostgreSQL, SQL, PHP, Unix, Linux, Apache, MySQL, Cacti, Nagios, Linux server..., MediaWiki, Test Automation, Open Source, Software Development, HTML, Web Applications, C, Web Development, System Administration, Databases, Programming, Mac OS X, Testing, Bash, Hiring, Mod_perl, Unix Shell Scripting, Shell Scripting, Open Source Software, OOP, TCP/IP, XHTML, Application Development, Software Engineering, Scripting, Database Design, TDD, LAMP, Automated Software..., CSS, Ruby, Oracle, Wikis, JavaScript, JSON, jQuery, Agile Methodologies
Education
Fort Lewis College 1985 — 1986
Idealty, LLC September 2014 - Present
Maria Boncza July 2014 - September 2014
Baird & Warner December 2011 - June 2014
Deloitte Tax LLP July 2010 - December 2011
Deloitte Tax LLP January 2009 - April 2009
Sidley Austin LLP November 2006 - November 2008
Follett Library Resources June 2005 - August 2006
Skills
Financial Analysis, Accounting, Real Estate, Tax, Real Estate Transactions, Financial Reporting, Investment Properties, Microsoft Excel, Real Estate Development, Auditing, Finance, Property Management
Education
DePaul University 2006 — 2010
B.S., Honors Accounting and Business Administration (as well as Minor in International Business)
Jagiellonian University in Krakow, Poland 2007 — 2008
Study Abroad Program
Real Estate Institute
Mature Health Services, Inc. May 2013 - Present
Arcane Framework March 2011 - Present
Guitar Center October 2011 - May 2013
Follett Library Resources May 2011 - September 2011
Skills
Songwriting, Recording, Piano, Music Production, Guitar, Customer Service, Studio Recording, Editing, Microsoft Office, Management, Proofreading, eCopy, Band, Sales, Social Media, Time Management, Advertising, Music, Composition, Bands
Education
Elgin Community College 2006 — 2009
Credits toward AA, Journalism
H. D. Jacobs 2002 — 2006
High School Diploma
Findaway World April 2014 - Present
Virco October 2012 - February 2014
Follett Library Resources December 2005 - July 2012
Shaunn's Dental Lab January 1999 - December 2005
Skills
Customer Service, Social Media, Account Management, Microsoft Office, Public Speaking, Strategic Planning, Marketing, Microsoft Excel, New Business Development, Sales, PowerPoint, Public Relations, Marketing Strategy, Needs Assessment and..., Expert Sales Strategies, Customized Solutions, Budget Proposal and..., Business Development, District, State, and..., Opportunity Analysis, Competitor Analysis, Negotiation Strategies, Stakeholder Partnerships, Expert in Territory..., Customer Satisfaction, Negotiation, Recruiting, Sales Presentations, Selling, Solution Selling
Education
Catawba College 2001 — 2005
BBA
Incredible Technologies August 2011 - Present
Incredible Technologies May 2010 - July 2010
Flashpoint Academy September 2008 - May 2010
Flashpoint Academy Studios August 2008 - May 2010
Virus Control October 2009 - January 2010
Follett Library Resources December 2007 - August 2008
C You At The Movies Inc May 2003 - September 2007
Studio A December 2006 - May 2007
Skills
Pro Tools, Sound Forge, Microsoft Office, Sound Design, Audio Editing, Audio Engineering, Logic Pro, Sound, Audio Post Production, Recording, Music Production, Video Games, Composition, Sound Editing, Studio Recording, FMOD, Game Development, Field Recording
Education
Flashpoint Academy 2008 — 2010
Digital Media Arts Diploma, Recording Arts
McHenry County College 2004 — 2007
N/A, General music theory and performance
McHenry High School 2000 — 2004
High School
Kaplan University 2015 — 2018
Bachelor’s Degree, Information Technology
Tierney Brothers, Inc. February 2013 - Present
SMART Technologies May 2010 - November 2012
Follett Educational Services December 2005 - May 2010
Follett Library Resources November 1998 - December 2005
Electrolux February 1990 - November 1997
Skills
Key Account Management, Business Development, Forecasting, Product Development, Marketing Strategy, Sales Management, Negotiation, Sales Operations, New Business Development, Selling, Account Management, Solution Selling, Sales Presentations, Sales, Direct Sales, Contract Negotiation, Start-ups, Leadership, Management, CRM, Training, International Sales, Change Management, Channel Partners, Customer Retention, Strategic Planning
Education
Franklin University 1995 — 1997
Master of Business Administration (MBA), Business
Truman State University 1983 — 1988
Bachelor of Arts (BA), Business/Corporate Communications
Home, Sweet, Home September 2013 - Present
Follett Library Resources May 1999 - September 2013
Follett Software 1990 - 1997
Follett Software 1982 - 1990
Several school districts in VA and FL August 1976 - November 1982
Skills
Selling, Solution Selling, Sales Operations, Publishing, Management, Marketing, Sales Management, Salesforce.com, Training, Sales Process, Educational Technology, Social Networking, Customer Service, Account Management, Strategic Partnerships, Sales, Strategic Planning, Cold Calling, B2B, Sales Presentations, Lead Generation, New Business Development
Education
Longwood University 1973 — 1976
B.S., library science
Beam Suntory March 2014 - Present
Follett Library Resources and BWI November 2010 - March 2014
Follett Library Resources November 2009 - October 2010
Follett Library Resources December 2006 - October 2009
Follett Educational Services October 2005 - December 2006
Follett Library Resources April 2004 - October 2005
Follett Library Resources June 2003 - March 2004
Follett Library Resources May 2002 - May 2003
Gap Incorporated September 2001 - September 2002
Automatic Liquid Packaging May 2000 - August 2000
Skills
Microsoft Excel, Customer Service, Management, Training, Account Management, Sales, Human Resources
Education
University of Illinois at Chicago 1999 — 2003
Bachelors in Science, Business - Marketing and Management
Barnes & Noble February 2014 - Present
ManpowerGroup November 2011 - Present
Motorola Solutions February 2013 - December 2013
Sears Holdings Corporation 2012 - 2013
Two Party System September 2010 - November 2010
Follett Library Resources February 2007 - June 2010
Aramark (at CF Industries, Long Grove, IL) August 2004 - February 2007
WRMN/WJKL 1999 - 1999
Skills
Editing, Audio Engineering, Acting, Video Production, Voice Over, Sound, Video Editing, Commercials, Voice Acting, Theatre, Recording, Video, Radio, Audio Editing, Entertainment, Broadcast, Social Media, Public Speaking
Education
Illinois Center for Broadcasting 1998 — 1999
Diploma, Radio and Television
College of DuPage 1984 — 1986
Associate in Arts, Theater
Barnes & Noble August 2007 - February 2013
Freelance March 2010 - July 2012
McDonald's Corporation June 2011 - May 2012
Dunn Pellier Media September 2010 - January 2011
Childworks Preschool August 2009 - May 2010
O'Connor Casting Company September 2008 - January 2009
Follett Library Resources August 2007 - September 2008
Warner Bros. Television April 2007 - June 2007
Valhalla Motion Pictures February 2007 - April 2007
Columbia College Chicago March 2005 - June 2006
Skills
Video Production, Books, Customer Service, Blogging, Social Media, Mac, Microsoft Office, Preparedness, Retail, Producing, Marketing, Writing, Screenwriting, Creative Writing, Research, Production, Photography, iMovie, Copy Editing, 80 wpm, pop culture savvy, upbeat personality!, PC, customer serivce, Reference, Editing, Adobe Premeire Pro
Education
Columbia College Chicago 2003 — 2007
BA, TV Directing
University of Iowa 2002 — 2003
communications
DSC Logistics September 2010 - Present
Peapod June 2008 - August 2010
Follett Library Resources 1993 - 2004
Skills
Operations Management, Distribution Center..., Warehousing, Warehouse Management..., Inventory Management, Logistics, Forklift Operation, Logistics Management, Supply Chain, Shipping, 3PL, Management, Inventory Control, Transportation..., Transportation, Warehouse Management
Education
McHenry County College
Snap-on Tools August 2015 - Present
UniFirst Corporation February 2015 - July 2015
Verizon Wireless April 2013 - February 2015
Gumdrop Books July 2012 - March 2013
Follett Library Resources September 2007 - July 2012
Village Office Supply May 2005 - September 2007
WALGREENS PHARMACY / CVS PHARMACY, CT, NJ, and NY June 2001 - August 2007
Eli Lilly and Company July 2007 - July 2007
Webster Investments January 2005 - May 2005
Northwestern Mutual January 2004 - August 2004
Skills
Marketing, Social Media Marketing, Account Management, New Business Development, Sales, Selling, B2B Sales and Marketing, Building Relationships, Highly motivated..., Sales Management, Sales Presentations, Sales Process, B2B, Direct Sales, Salesforce.com, Cold Calling, Customer Service, Sales Operations, Management
Education
Southern Connecticut State University 2001 — 2005
Bachelor of Science (B.S.)
Westhill High School 1993 — 1997
Dipolma
TPC Training Systems March 2012 - Present
Apple Retail September 2011 - July 2012
Case New Holland February 2011 - May 2011
Price.com June 2010 - August 2010
The Members Group February 2010 - May 2010
Follett Library Resources June 2009 - August 2009
Bull Valley Golf Club 2006 - 2009
Skills
Digital Marketing, Marketing Communications, Marketing Strategy, Social Media Marketing, Email Marketing, Social Media, CRM, Management, Salesforce.com, Marketing, Advertising, Market Research, Competitive Analysis, E-commerce, Product Development, Event Planning, Direct Marketing, Account Management
Education
Drake University 2007 — 2011
BS, Marketing
Drake University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
ECHO Incorporated March 2015 - Present
Follett School Solutions June 2013 - March 2015
Follett Library Resources December 2008 - June 2013
Access Event Network February 2007 - January 2008
Cedarburg Candle August 2004 - December 2004
Government Consultant June 2004 - August 2004
Dana Corporation 1987 - 1990
Dana Corporation 1983 - 1987
Skills
Email Marketing, Management, Advertising, Competitive Analysis, Sales, Marketing Strategy, Marketing, Start-ups, Social Media
Education
Columbia College 2003 — 2006
BA, Marketing, International Business, Management
McHenry County College 2000 — 2003
Associate of Science (A.S.), Business Management, 3.69 GPA
Dana University - Dana Corporation 1983 — 1990
CCH, a part of Wolters Kluwer November 2013 - Present
School Improvement Network February 2013 - November 2013
Archipelago Learning July 2012 - February 2013
Follett Library Resources January 2008 - June 2012
Pearson Prentice Hall 2002 - 2008
Thomson Higher Education 2001 - 2002
Harcourt Brace April 1998 - August 2001
Skills
Textbooks, Academic Publishing, Publishing, Custom Publishing, Ebooks, Content Development, Online Publishing, Books, Sales Presentations, Educational Technology, E-Learning, Content Management, Salesforce.com, Editorial, Account Management, Selling, Strategic Partnerships, Training, Proofreading, K-12
Education
University of South Alabama 1991 — 1993
Bachelor of Science (BS), Elementary Education and Teaching
Baldwin County High School
DeVry Education Group August 2012 - April 2014
DeVry University June 2009 - August 2012
Follett Library Resources May 2006 - February 2009
Vector Marketing August 2003 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Quality Assurance, Writing, Banner, Higher Education, Title IV, Outlook, Public Speaking, Marketing, Accounting, Time Management, Customer Service
Education
Eastern Illinois University 2005 — 2008
Bachelors, English
Keller, Business School of Management
Masters of Business Administration
Follett Library Resources January 2006 - Present
Education
Eastern Illinois University 2004 — 2005
Communication Studies, Corporate Communications
R+D Custom Automation April 2015 - Present
Hearthware, Inc. (NuWave, LLC.) February 2014 - November 2014
National Importers US, Inc. October 2012 - January 2014
FedEx Express 2010 - October 2011
Follett Library Resources 2006 - 2010
Skills
Management, Customer Service, Sales, PowerPoint, Microsoft Excel, Retail, Microsoft Office, Microsoft Word, Marketing, Inventory Management, Market Research, Sales Management, Outlook, Merchandising, Forecasting, Pricing, Account Management, Trade Show Coordinator, Editing, Cookware, Catalog Development, Pivot Tables, Strategic Planning, Retail Sales Analysis, Sales Research, Proposal Writing, Proposal Management
Education
Columbia College 2006 — 2009
Bachelor of Arts (B.A.), Psychology, 3.8 GPA
McHenry County College August 2012 - Present
McHenry County College September 2011 - November 2013
McHenry County College July 2010 - August 2012
Follett Library Resources May 2006 - August 2009
Skills
Writing, Editing, PowerPoint, Word, Customer Service, Book Processing, Advising, Curriculum Development
Education
Kansas State University 2013 — 2015
Master's degree, Academic Advising
Northern Illinois University
Bachelor of Arts, English
Kishwaukee College
Associate of Arts
GFX International September 2014 - Present
GFX International September 2013 - September 2014
Saputo September 2012 - September 2013
Moretti's Ristorante and Pizzeria August 2009 - August 2010
Ricardo Nabong, M.D., Urologist January 2000 - January 2010
Follett Library Resources June 2007 - February 2008
Skills
Close Attention to..., Written & Verbal..., Customer Service, Editing, Writing, Creative Writing, Facebook, Data Entry, Blogging, Time Management, Teamwork, Research, Inventory Management
Education
Northern Illinois University 2010 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
McHenry County College 2007 — 2010
Associate of Arts (A.A.)
AJH Music 2008 - Present
Follett Library Resources 1998 - 2008
IBM Global Services 1997 - 1998
DSC Logistics 1993 - 1997
Skills
IT Management, Organization, MS Project, ETL, Data Warehousing, Cost Accounting, A/R Management, Accounts Payable, Guiding..., Resourceful..., Shipping Systems, Document Imaging, Executive Management..., Access, Microsoft SQL Server, Project Management, Project Planning, PMO, XML, Business Analysis, Analysis, Process Improvement, Business Intelligence, Leadership, Visual Basic, Integration, SharePoint, Team Building, Social Media, Cross-functional Team..., Budgets, Vendor Management, Program Management
Education
Steven's Academy of Music 1955 — 1971
Many awards and scholarships., Classical Accordion and Site Reading, Outstanding
Illinois Institute of Technology
Bachelor of Science (BS), Mathematics and Computer Science
Follett School Solutions April 2004 - Present
Jewel Food Stores March 1981 - June 2005
Follett Library Resources September 2002 - April 2004
Follett Library Resources March 2001 - September 2002
Host A Roast Catering March 1990 - November 1999
Skills
Customer Service, Word, Customer Relations, Microsoft Office, Team Leadership, Testing, Outlook, Training & Development, Webinars, Sales Support, Databases, Ebooks, Project Coordination, Fundraising, Telephone Skills, Process Improvement, Inside Sales, Scriptwriter, Script Editing, Training Skills, Training Coordination, Innovative Thinking, Online Research, Problem Solving, Customer Satisfaction, Tutorials, Coordinating Events, Marketing, Training, Sales Operations, Account Management, Sales Management, Event Planning, Cross-functional Team..., Employee Training, Microsoft Word, Management, Sales
Education
Northern Illinois University 1988 — 1994
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies
Triton College 1976 — 1978
Associate of Science (A.S.), Business Administration and Accounting
Follett School Solutions August 2015 - Present
Follett School Solutions October 2012 - Present
Crystal Lake Psychotherapy - owner 1997 - Present
Follett Library Resources May 2008 - September 2012
Elgin School District - 46 2001 - 2004
Elgin Mental Health Center 1998 - 2001
Skills
Leadership, Program Management, Training, Cross-functional Team..., Staff Development, Management, Marketing, Program Development, Strategy, Strategic Planning, Psychotherapy, Curriculum Design, Customer Service, Interventions, Team Building, Leadership Development, Project Management, Coaching, Public Speaking, Market Research
Education
Illinois School of Professional Psychology
Psy.D., Clinical Psychology
Northwestern University
M.S.Ed., Education and Social Policy
Northwestern University
B.A., French Language & Literature
Follett Library Resources February 2006 - Present
Multiple Elementary Schools August 1985 - January 2006
Skills
Classroom Instruction, Teaching, Elementary, Writing, Microsoft Office, Tutoring, Instructional Design, Lesson Planning, Word, English, Literacy, Editing, Early Childhood..., Elementary Education, Differentiated..., Curriculum Design, Curriculum Development, Classroom, Microsoft Word, Training, Staff Development, PowerPoint, Teacher Training, Educational Technology, Collection Development, E-Learning, Gifted Education, Library, Mathematics Education, Technology Integration, Literature
Education
Northern Illinois University 1983 — 1985
BSinEducation, Elementary Education
McHenry County College 1981 — 1983
AS, General Ed
Unified Power May 2015 - Present
Fakouri Electrical Engineering Inc. April 2012 - May 2015
Titan Energy Systems September 2014 - October 2014
Electrical Environmental Systems April 2011 - February 2012
Chloride Power Protection February 2007 - March 2011
Graham Enterprises, Inc February 2007 - March 2011
Randstad November 2006 - February 2007
Follett Library Resources April 2000 - October 2006
Skills
UPS, Power Supplies, Shipping, Computer Hardware, Customer Service, Excel, Microsoft Office, Inventory Management, Word, Outlook, XP, Manufacturing, UPS systems, Generators, Power Electronics, Electricians, Microsoft Word, Electronics, Microsoft Excel, Power Distribution, Windows XP, Switchgear, Inverters, Software Installation, Batteries, Preventive Maintenance, Management, Electrical Engineering, Sales, Testing, Technical Support, Maintenance & Repair, Sales Operations, Power Generation, Troubleshooting, Power Systems, UPS Systems
Education
DeVry University 2001 — 2006
AAS, Electronics and Computer Technology
SLYCE coal fired pizza company September 2010 - Present
Jessup Manufacturing Company August 2009 - June 2011
Follett Library Resources June 1999 - July 2003
Skills
Customer Service, Sales, Microsoft Word, Microsoft Excel, Phone Etiquette, Multi-line Phone, Up-selling, Gmail, Quick Study, Cash Register, Flexible to Change, Ten Key, Commitment to Customer..., Sales Order Processing, Microsoft Office
Education
McHenry County College 1996 — 1999
Associate in Science, Early Childhood Education and Arts
Johnsburg HS
The Dreslyn 2014 - Present
Rocket Web Inc. April 2014 - March 2015
50,000feet October 2011 - April 2014
Freelance January 2002 - January 2012
Flor March 2008 - October 2011
Follett Library Resources July 2007 - December 2007
Motorola January 2006 - March 2007
True Value Company August 2003 - November 2005
McKesson January 2000 - April 2003
Skills
CSS, Adobe Creative Suite, JavaScript, Website Development, Magento, jQuery, Web Design, Web Development, SEO, WordPress, E-commerce, HTML, Graphic Design
Education
DeVry 1996 — 1999
Illinois Institute of Art
Follett School Solutions 2000 - Present
Follett Library Resources July 2000 - July 2005
Millipore 1995 - 2000
Skills
Sales Management, Customer Relations, Negotiation, Sales Process, Team Management, Customer Service, New Business Development, Selling, Sales Operations, Solution Selling, Sales, Sales Presentations, Account Management, Salesforce.com, Direct Sales, Strategic Partnerships, Team Building, Strategic Planning
Education
Northern Illinois University 1979 — 1983
B.S., Biology
IMDb.com March 2010 - Present
Book Wholesalers, Inc June 2008 - March 2009
Follett Library Resources May 2007 - August 2007
O'Reilly Media, Inc. October 2004 - October 2004
Skills
Perl, Distributed Systems
Education
Illinois Institute of Technology 2004 — 2008
BS, Computer Science
Follett Library Resources May 2008 - Present
McKesson Corp., formerly Per-Se Technologies November 1997 - December 2007
Howard Schultz & Associates June 1996 - November 1997
Northrop Grumman 1985 - 1996
Skills
Management, Analysis, Quality Assurance, Troubleshooting, Team Building, Data Analysis, Data Center, Software Development, Customer Service, Healthcare, EDI, Accounts Payable, Accounts Receivable, Programming, Healthcare Information...
Education
Elgin Community College 1992 — 1995
Associate's Degree, Computer Programming
Follett Library Resources September 2007 - Present
Follett Library Resources September 2007 - 2012
Gavel International March 2000 - September 2007
Skills
CRM, Leadership, Proposal Writing, Customer Satisfaction, Time Management, Program Management, Account Management, Budgets, Customer Service, Event Management, Marketing, Meeting Planning, Corporate Events, Marketing Communications
Education
Luther College 1993 — 1997
Bachlor of Arts, Communication & Sociology
Harrison
LTD Commodities August 2013 - Present
Suzo-Happ 2004 - July 2013
Follett Library Resources 2000 - 2004
Blockbuster April 1997 - January 2000
Skills
Operating Systems, Windows, Computer Hardware, Linux, Troubleshooting, Active Directory, Microsoft Office, Purchasing, Windows Server, DNS, Servers, Windows Server 2008, Customer Relations, XP, Network Security, Disaster Recovery, Data Center, System Administration, Access, Windows Server 2003, DHCP, Problem Solving, Network Administration, TCP/IP, Administration, Hardware, VPN, Customer Service, Unix, HP, Technical Support, Storage, Security, Firewalls, Virtualization, Microsoft SQL Server, Switches, Routers, VoIP, Antivirus, Help Desk Support, Windows XP, Blackberry Enterprise..., Laptops, Printers, Software Documentation, Server Administration, Networking
Education
Harper College 2012 — 2016
Associate's degree
McHenry County College 1990 — 2004
Associate's degree, General, Incomplete
First Institute Inc 1995 — 1995
Travel Agent Certification, Tourism and travel services
Marian Central Catholic High School 1986 — 1990
General Studies Diploma
Follett Library Resources September 1999 - Present
Abbott Laboratories April 1997 - August 1999
NCR July 1993 - March 1997
Education
McHenry County College 2005 — 2008
AAS, Accounting
University of California, San Diego 1991 — 1995
BS, Mechanical Engineering
Columbia College
Accounting
Jessup Manufacturing Company January 2013 - Present
BWI/Follett Library Resources May 2007 - December 2012
Follett Library Resources October 2001 - May 2007
TMP Worldwide 1999 - 2001
Skills
Customer Service..., Team Leadership, Integrity, Humility, Strategic Communications, Internal Communications, Customer Service..., Building World Class..., Strategic Planning, Problem Solving, Strategic Thinking, Thinking Outside The Box, Flexible to Change, Dedicated Professional, Highly Reliable, Passionate about work, morale boosting, Strategic Influence, Cross-functional Team..., Customer Experience, office operations, Operations Coordination, Written & Oral..., Event Management, Strategic Partnerships, Customer Service, Process Improvement, Sales Management, Morale, Customer Retention, Account Management, Sales, Inventory Management, Leadership, Customer Satisfaction, Interviews, Time Management, Sales Operations
Education
Northwood University 1993 — 1997
BBA,, Marketing/Management, Advertising, Fashion Merchandising, 3.5
Follett Library Resources September 2007 - November 2014
Arbor Research and Trading March 2006 - September 2007
Thomas Industrial Network January 2001 - February 2006
Skills
Microsoft Office, Microsoft Excel, Public Speaking, PowerPoint, Microsoft Word, Outlook, Customer Service, Strategic Planning, Process Improvement, Team Building, Financial Analysis, Sales, Marketing Strategy, Management, Program Management, Leadership, Marketing, Budgets, Employee Relations, Project Management
Education
Elgin Community College
Perma-Bound Books August 2015 - Present
Follett Library Resources 1998 - July 2015
Skills
Account Management, New Business Development, Marketing, Marketing Strategy, Publishing, Digital Media, Online Advertising, Social Media, Advertising, Lead Generation, Social Media Marketing, Market Research, Sales, Direct Marketing, Solution Selling, Negotiation, Business Development, Strategic Planning, Selling, Cold Calling, Email Marketing, Salesforce.com, B2B, Online Marketing, Public Speaking, Sales Process, Social Networking, Strategic Partnerships, Sales Presentations, Business Strategy, Digital Marketing, Customer Service, Training
Education
Texas Tech University
Global Eagle Entertainment - Row44 October 2014 - Present
Argonne National Laboratory April 2014 - September 2014
Illinois Board of Higher Education January 2010 - March 2014
University of Illinois Global Campus September 2007 - January 2010
National Center for Supercomputing Applications January 2006 - September 2007
Illinois State University March 2005 - January 2006
Follett Library Resources July 2003 - March 2005
other 1900 - 1900
Skills
E-Learning, Instructional Design, System Administration, Project Management, Technical Writing, SharePoint, Research, Distance Learning, Educational Technology, Higher Education, Data Analysis, Training, Leadership, Instructional Technology
Education
University of Illinois Springfield 2006 — 2009
Master of Information Systems
Fort Hays State University 2003 — 2006
Computer Science, Computers
Follett Library Resources April 2013 - August 2013
Sunburst Digital, Inc November 2011 - June 2012
Tiger Direct April 2011 - November 2011
LG Electronics July 2010 - April 2011
Stenograph, LLC January 2008 - February 2010
Zebra Technologies International, LLC January 2001 - July 2007
Skills
Customer Service, Sales, Retail, Customer Satisfaction, Account Management, Direct Sales, CRM, Channel Partners, B2B, Sales Process, Solution Selling, Salesforce.com, Sales Operations, Customer Support, Product Marketing, Customer Oriented, Business Development, Cold Calling, Email, Marketing Strategy, Sales Presentations, Selling, Social Media Marketing, Cross-functional Team..., Product Management, Sales Management
Education
North Central College
Bachelor of Arts, Marketing
Cedar Fort Publishing April 2014 - Present
Classroom Library Company September 2013 - September 2014
Big Timber Media January 2013 - May 2013
Follett Library Resources June 2000 - November 2012
EBMA 2002 - 2011
Skills
Books, Publishing, Public Speaking, Marketing, Editing, Publications, Microsoft Excel, Purchasing, Copywriting, Copy Editing, Proofreading, Public Relations, Content Development, Blogging, Social Media, Music, Marketing Strategy, Training, Ebooks, Sales, Creative Writing, Content Management, Facebook, Library, Online Publishing, Customer Service, Email Marketing, Social Networking, Digital Media, Forecasting, Negotiation, Social Media Marketing, Publicity, Online Marketing, Advertising, Academic Publishing, Content Strategy, Collection Development, Marketing Communications, Editorial, Freelance Writing
Education
Grinnell College 1982 — 1986
Bachelor of Arts, American Studies
Follett Library Resources February 2009 - July 2012
National Construction Workforce February 2007 - February 2009
Konica Minolta Business Solutions August 2006 - February 2007
Hamilton Southeastern Schools July 2005 - July 2006
Hamilton Southeastern Schools January 2005 - January 2006
Noblesville Schools July 2002 - July 2005
Noblesville Schools January 2002 - January 2005
Hamilton Southeastern Schools 2002 - 2003
Skills
Building Relationships, Outside Sales, Teacher Training, Hands-on Training, Communication Skills, Problem Solving, Sales, Educational Technology, Health Education, New Business Development, Marketing, Selling, Forecasting, Sales Process, Sales Operations, Selling Skills, Sales Presentations, Key Account Management, Cold Calling, Customer Service, Account Management, Training, Strategic Planning, Solution Selling
Education
BS Ball State University 1997 — 2001
Bachelor of Science (B.S.), Physical Education Teaching and Coaching
Ball State University 1997 — 2001
BS, Education, Dance/Theatre
Ball State University 1997 — 2001
B.S, Physical Education
Highland High School 1994 — 1997
Mackin Educational Resources November 2007 - Present
Mackin Educational Resources 2007 - Present
Follett Library Resources 1991 - 2007
Follett Library Resources November 1990 - October 2006
Follett Library Resources, Inc 1990 - 2006
The Booksource/San Val Inc. 1982 - 1990
Skills
Publishing, Social Networking, Account Management, B2B, Marketing, Email Marketing, Sales, New Business Development, Social Media, Public Speaking, E-Learning, Marketing Strategy, Management, Sales Presentations, Salesforce.com, CRM
Education
University of Oklahoma - Price College of Business
BSBA, Marketing, Management
Niles Public Library February 2012 - Present
Lincolnwood Public Library March 2011 - Present
Morton Grove Public Library February 2011 - February 2012
Gail Borden Public Library District July 2009 - December 2010
Follett Library Resources May 2006 - September 2010
Indiana University Bloomington May 2005 - May 2006
Indiana University Bloomington August 2004 - May 2006
Faulkner County Library August 2002 - April 2004
University of Central Arkansas July 2001 - August 2002
Skills
Cataloging, Proofreading, Library, Library Science, Editing, Interlibrary Loan, Library Instruction, Books, Public Libraries, OCLC Connexion, AACR2, Library Reference, MARC21, Copy Cataloging, Information Literacy, Collection Development, Virtual Reference, Circulation, Libraries
Education
Indiana University Bloomington 2004 — 2005
MLS, Library Science
University of Central Arkansas 1997 — 2003
BM, BA, Music, Sociology
Follett Library Resources Associate DirectorIndian Trails Public LIbrary District1980 - 2008
Education
Northern Illinois University 1978 — 1980
Masters Degree, Library Science
Rand McNally 2011 - Present
The Mergis Group 2010 - 2011
Follett Library Resources 2008 - 2010
Sylvan Learning Center Illinois 2007 - 2008
Harris Bank and Trust 2000 - 2007
Skills
Cold Calling, Salesforce.com, Sales, Training, Account Management, Recruiting, Leadership, Applicant Tracking..., Team Building, Talent Acquisition, Sales Presentations, Selling, Sales Process, Interviews, Customer Service, Direct Sales
Education
National Louis University
B.A., Education
Follett Library Resources August 2011 - Present
Life Time Fitness August 2010 - June 2011
District 300 August 2008 - June 2010
Crystal Lake School District #47 August 2007 - June 2008
Skills
Early Childhood..., Teaching, Lesson Planning, Elementary Education, Curriculum Design, Preschool, Classroom, Curriculum Development, Books, Educational Technology, Tutoring, Classroom Management, Staff Development, Teacher Training, Teacher Mentoring, Smartboard, Common Core State..., Educational Leadership, Adult Education, Literacy, Public Speaking, K-12, Differentiated..., Leadership
Education
Concordia University-River Forest 1992 — 1995
MS, Curriculum and Instruction
Illinois State University 1985 — 1990
BS, Elementary Education
Rourke Educational Media Account ManagerFollett Library ResourcesJune 1997 - April 2012
Follett Library resources 1997 - 2011
DAP June 1991 - May 1997
Skills
Sales, Account Management, Customer Service, Management, New Business Development, Sales Process, Sales Management, Marketing, Sales Operations, Team Building, Leadership, Marketing Strategy, Strategic Planning, Salesforce.com, Training, Sales Presentations, Business Development, Coaching, Solution Selling, Strategic Partnerships, B2B
Education
Southwest Texas State University 1989 — 1991
Bachelor of Business Administration (BBA) - McCoy College of Business Administration, Marketing/Marketing Management, General
Cabinets by Design September 2014 - Present
New York Life Insurance Company May 2014 - June 2015
Mitchell Planning January 2010 - February 2014
Follett Library Resources May 2006 - January 2010
Mason Properties May 2007 - May 2008
Skills
Management, Customer Service, Training, Procurement, Quality Assurance, Investments, Financial Services, Finance, Analysis, Business Exit Strategy, Business Succession..., Buy-sell Agreements, New Business Development, Business Networking, Employee Benefits, Sales Management, Asset Protection, Annuity Sales, Retirement Planning, Lead Generation, Risk Management, Event Based Marketing, Public Speaking, Marketing, Time Management, Insurance, Account Management, Personnel Recruiting, Relationship Building, Adobe Acrobat, Microsoft Office, Outlook, PowerPoint, Adobe Photodeluxe, Yardi Property Manager..., Statistical Package in..., SmartMoves (Locating..., Corel Office
Education
Northern Illinois University 2004 — 2008
Bachelor of Arts, Sociology with emphasis of Criminal Justice and Psychology
Follett Library Resources 2004 - 2010
Skills
Editing, Budgets, Microsoft Excel, Public Speaking, Strategic Planning, Publishing, Digital Media, Marketing Strategy, Social Networking, Public Relations
Education
Arizona State University
University of Illinois at Urbana-Champaign
BS in Elementary Education, Elementary Education and Teaching
Texas Woman's University October 2014 - November 2014
Advanced Technology Services October 2013 - March 2014
Advanced Technology Services July 2013 - October 2013
Advanced Technology Services January 2013 - July 2013
Book Wholesalers Inc. September 2007 - December 2012
Follett Library Resources September 2006 - September 2007
Skills
Cataloging, Copy Cataloging, Managing Database, Integrated Library..., SIRSI, Horizon, Millenium, OCLC Connexion, Koha, Customer Service, MARC21, Collection Development
Education
Kent State University 2005 — 2006
Master of Library & Information Science (M.L.I.S.)
The Ohio State University 2002 — 2005
Bacher of Arts, English Language and Literature, General
Follett Library Resources February 1991 - Present
Education
St. Cloud State University 1984 — 1989
Marketing
American Family Insurance September 2013 - Present
Beacon Technologies Inc June 2011 - September 2013
QBE - 2011 - 2013
GLHEC February 2009 - June 2011
Beacon Technologies Inc June 2007 - January 2009
WPS Health Insurance 2004 - 2007
Follett Library Resources June 2001 - June 2004
Allstate Insurance August 2000 - June 2001
Follett Library Resources February 1997 - August 2000
Convergys 1989 - 1996
Skills
CICS, Requirements Gathering, SDLC, Systems Analysis, Mainframe, Requirements Analysis, DB2, Visio, Software Development, SQL, Data Modeling, JCL, Process Improvement, COBOL, Business Analysis, Endevor, Serena Changeman, IBM Debugger, IBM file manager
Education
DeVry University 2004 — 2005
Bachelors, Information Technology - Web Applications
Northern Illinois University 1987 — 1989
Bachelors, Computer Science
Follett Library Resources June 2011 - Present
Follett Library Resources August 2003 - June 2011
Skills
Forecasting, Inventory Management, Problem Solving, Project Management, Strategic Planning, Corporate Budgeting, Microsoft Office, Hyperion Enterprise, Accounting, Account Reconciliation, Business Analysis, Business Planning, Dashboarding, Management, Process Improvement, Budgets, Team Building, Financial Analysis, Team Leadership, Access, Account Management, Business Process..., Cross-functional Team..., Financial Reporting, Leadership, Supply Chain
Education
Rockford College 1993 — 1997
B.S., Accounting
Olivet Nazarene University
MBA
Follett School Solutions July 1996 - Present
Follett Library Resources July 1996 - Present
Follett Library Resources 1996 - 2014
Skills
Retail, Customer Service, Account Management, Inventory Management, Sales Management, Store Management, Social Media, Loss Prevention, Microsoft Office
Education
University of New Orleans
Batchelor of Science, Economics
Follett May 2015 - Present
Follett School Solutions June 2014 - Present
HairFlowers.net August 2010 - September 2012
Follett Library Resources April 2007 - August 2010
Follett Library Resources April 1999 - April 2007
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Public Speaking, Budgets, Typing, eCommunications, Lotus Notes, Email
Education
University of Phoenix 2014 — 2016
Bachelors of Information Technology, Business Systems Analysis
College of Lake County 2004 — 2008
Business Management, 3.8
McHenry County College 2002 — 2004
Vermeer Corporation November 2013 - Present
American Girl August 2013 - November 2013
The Walt Disney Company August 2012 - April 2013
Catalent Pharma Solutions June 2012 - August 2012
University Dining Services August 2007 - May 2012
Home State Bank May 2011 - August 2011
Follett Library Resources May 2008 - August 2009
Skills
Sketching, Illustrator, Solidworks, InDesign, Adobe Creative Suite, Photoshop, Product Design, Rendering, Concept Development, Microsoft Office, Marker Rendering, Drawing, Design Thinking, Microsoft Excel, Model Making, Concept Design, Industrial Design
Education
University of Illinois at Urbana-Champaign 2007 — 2012
Bachelor of Fine Arts (BFA), Industrial and Product Design
Polidori's Palace July 2012 - Present
Follett Library Resources May 2002 - July 2012
Skills
Customer Service, Microsoft Office, Nonprofits, Training, Microsoft Word, Strategic Planning, Staff Development
Education
Northern Illinois University 1977 — 1978
Biology, General, 13
St. Frances of Rome Elementary School
ProQuest January 2013 - Present
EduTone Corporation September 2010 - January 2013
Follett Library Resources April 2007 - July 2010
Advancing Knowledge, Inc. June 2002 - July 2007
Hillcrest Christian School 1997 - 2002
Infographics 1990 - 2002
Skills
Educational Technology, E-Learning, Instructional Design, K-12, Staff Development, Technology Integration, Analysis, Library, Training, Blended Learning, Sales Operations, Management, Marketing, Research, Educational Leadership, Strategic Planning, Project Management, Sales Process, Distance Learning, Public Speaking, Leadership, Leadership Development, Strategic Partnerships, Web 2.0, Learning Management
Education
San Jose State University
MLIS
University of California, San Diego 1980 — 1985
B.A.
Follett School & Library Group September 2011 - Present
Follett Library Resources July 2007 - September 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Pre-Sale Support, Invoice Processing
Education
University of Iowa 2000 — 2004
Bachelor's degree, Sociology
Paylocity 2014 - 2015
American Retirement Systems May 2013 - October 2014
Follett Library Resources January 2005 - March 2011
Label Graphics May 1997 - January 2005
Skills
Human Resources, Leadership, Personnel Management, Training, Recruiting, Labor Relations, Microsoft Office, Quality Assurance, Customer Service, CRM, Strategic Planning
Education
DeVry University
Bachelors, Science Technical Management; Human Resource Management
Mackin Educational Resources January 2013 - Present
Follett Library Resources July 1996 - December 2012
GEICO 1994 - 1995
Skills
Account Management, Technical Services, Customer Service, Consultative Selling, Customer Relations, Strategic Planning, Solution Selling, Solutions Development, New Business Development, Training & Development, Coaching, Interviewing, Employee Hiring, Digital Strategy, Sales, Selling, Sales Presentations, Sales Process, Collection Development, Forecasting, Educational Technology, Strategic Partnerships, Management, Training, Staff Development, Sales Operations, Leadership, Public Speaking, Sales Management
Education
Stafford Senior High School
Stafford Senior High School
University of Baltimore 2013 — 2015
Master of Business Administration (M.B.A.), Leadership/Marketing, 3.86
The College of William and Mary 1989 — 1993
Bachelor of Arts (B.A.), Government and Classical Studies (double major)
Dominican University 2001 — 2002
Fellowship, Library and Information Science
Follett Library Resources 1998 - Present
Skills
Proofreading, Collection Development, Information Literacy, Library, Library Science, Library Instruction, Educational Technology, Cataloging, Library Management, Online Research, E-Learning, Ebooks, Books, Circulation, Metadata, Libraries, Social Media, Publishing, Editing
Education
University of Illinois at Urbana-Champaign 1963 — 1968
BS, Elementary Education
University of Arizona
Follett Library Resources 2006 - 2012
Skills
Sales, Customer Service, Marketing
Education
New Mexico State University 1986 — 1989
Advertising, Journalism
New Mexico Junior College 1984 — 1986
Associate of Arts (A.A.)
Horizons for the Blind June 2010 - December 2011
Follett Library Resources 2008 - 2009
Education
Moody Bible Institute 2012 — 2015
Follett Library Resources February 2006 - Present
Administrative Management Group January 2003 - January 2006
Follett Media Distribuiton January 2001 - January 2003
Skills
Staff Training, Able To Multi-task, Attention To Detail, Fast Learner, Microsoft Office, Problem Solving, Customer Service, Creative Problem Solving, Team Oriented, Customer Experience, Call Center
Education
Columbia College 2012 — 2016
BS, Business Administration
McHenry County College 2000 — 2001
Micrcomputers Skills Certificate, Computers
Follett Library Resources February 2008 - Present
Hal Stinespring & Associates July 2002 - February 2008
Skills
Microsoft Excel, Hyperion Planning, Outlook, Microsoft Word, PowerPoint, Social Media, Sales
Education
Eastern Illinois University 1998 — 2002
Bachelor of Applied Science (B.A.Sc.), Business Family and Consumer Sciences/Human Sciences
Follett Library Resources October 2005 - Present
Education
University of Central Florida
BSBA, Marketing
Follett Library Resources September 1998 - Present
Osco Drug June 1974 - May 1980
Education
University of Minnesota Duluth
Follett Library Resources
Skills
Customer Service, Public Relations, Sales Management, Account Management, New Business Development, Sales, Solution Selling
Education
James Madison University
Master's degree, Elementary Education and Teaching
University of North Carolina at Wilmington
Bachelor’s Degree, Education
BWi July 2007 - Present
Follett Library Resources May 2005 - July 2007
Education
The Johns Hopkins University 1982 — 1984
Graduate Courses, Administrative Science
Sweet Briar College 1975 — 1979
Bachelor of Arts (B.A.), Political Economy
Follett School Solutions August 2015 - Present
Ingram Content Group June 2014 - August 2015
Follett School Solutions August 2005 - May 2014
Follett Library Resources May 2006 - April 2008
San Diego County Library, Valley Center Branch October 2003 - June 2005
Brookfield Public Library 2001 - 2003
Monmouth College 1998 - 2001
Skills
Cataloging, AACR2, RDA, NACO, Library Science, OCLC Connexion, Library, Collection Development, Metadata, Interlibrary Loan, Library Management, Public Libraries, Academic Libraries, HTML, Wiki Markup, Electronic Resources, Information Literacy, Library Instruction, Virtual Reference, Circulation, MARC21, Library Research, Taxonomy, Copy Cataloging, Books, Library Reference, Technical Services, Special Collections, Reader's Advisory, LCSH, Integrated Library..., Wikis, Library 2.0, Online Research, Dewey Decimal System, Digital Libraries, Indexing, Archives, Libraries
Education
Dominican University 2001 — 2002
Master of Library & Information Science (MLIS)
Monmouth College 1997 — 2001
Bachelor of Arts (B.A.), Psychology
First Transit 2011 - 2012
Follett Library Resources April 2001 - August 2010
Smalley Steel Ring Co 1993 - 1996
Skills
Quality Control, Quality Assurance, Machinery, Manufacturing
Education
Southern Illinois University, Carbondale 1976 — 1977
Lake View High school 1972 — 1976
Medline Industries March 2013 - Present
Follett Library Resources October 2006 - March 2013
Skills
Human Resource..., Microsoft Excel, PowerPoint, Finance, Corporate Finance, Business, Retail, Microsoft Office, Accounts Payable, Customer Service, Management, Inventory Management, Personnel Management, Purchasing, Process Improvement, Strategic Planning
Education
Columbia College 2010 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General. Human Resource Management
McHenry County College 2005 — 2010
Associates of Science, Business
Central
Central
Follett Library Resources December 2004 - Present
OPN: Systems, Inc. January 1992 - December 2004
Lincoln National Information Services June 1985 - January 1992
Education
Ball State University 1981 — 1985
Bachelor of Science (B.S.), Computer Science
Walmart 2012 - 2013
Follett Library Resources November 2009 - April 2010
Skills
Customer Service, Customer Satisfaction, Customer Oriented, Microsoft Office, Front Office, Microsoft Excel, Microsoft Word, Training, Third Party Vendor..., Filing, Copying, Newsletters, Cashiering, Annual Meetings, Organization, Supply Ordering, on call, Deliveries, Forklift Operator, Teamwork, Food Service
Education
McHenry County College 2011 — 2014
certificate, Health/Health Care Administration/Management
McHenry County College
Certificate, Human Resources Management/Personnel Administration, General