Ford Customer Service Division
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Ford Customer Service Division Employees
Employee
Years
Job
Industry
Tom Bazil Tom Bazil's Ford Customer Service Division Experience February 2003 - Present
Job Manager at Ford Customer Service Division
Industry Automotive
Experience
Ford Customer Service Division February 2003 - Present
Ford Motor Company May 2000 - January 2003
Ford Motor Company May 1987 - May 2000
General Motors July 1982 - May 1987
Skills
Vehicles, Chassis, Suspension, DFMEA, Automotive, Automotive Engineering, PPAP, Powertrain, APQP, FMEA, Six Sigma, Continuous Improvement, Manufacturing..., Lean Manufacturing, Engineering Management, Root Cause Analysis, DMAIC, CAE, GD&T, Kaizen, Engineering, Supplier Quality, Manufacturing
Education
University of Michigan-Dearborn 1989 — 1994
MBA, Business Administration
Kettering University 1982 — 1987
BSME, Mechanical Engineering
Ford Customer Service Division February 2003 - Present
Ford Motor Company May 2000 - January 2003
Ford Motor Company May 1987 - May 2000
General Motors July 1982 - May 1987
Skills
Vehicles, Chassis, Suspension, DFMEA, Automotive, Automotive Engineering, PPAP, Powertrain, APQP, FMEA, Six Sigma, Continuous Improvement, Manufacturing..., Lean Manufacturing, Engineering Management, Root Cause Analysis, DMAIC, CAE, GD&T, Kaizen, Engineering, Supplier Quality, Manufacturing
Education
University of Michigan-Dearborn 1989 — 1994
MBA, Business Administration
Kettering University 1982 — 1987
BSME, Mechanical Engineering
David Wrightsman David Wrightsman's Ford Customer Service Division Experience May 1997 - June 2005
Job Medium Truck Specialist at Fleet Sales and Marketing, Ford Motor Company
Industry Automotive
Experience
Fleet Sales and Marketing, Ford Motor Company July 2015 - Present
TransChicago Truck Group, Inc January 2013 - October 2014
Jaguar Land Rover, NA, Llc June 2005 - August 2012
Ford Customer Service Division May 1997 - June 2005
Ford Commercial Truck Marketing and Sales November 1994 - May 1997
Woodfield Ford, Inc. May 1991 - November 1994
Kenworth Truck Company June 1984 - February 1991
Skills
Extensive Automobile..., Retailer Parts..., Retailer Service..., Retail New Vehicle..., Retaler Operations..., Fleet Sales and Service..., Warranty Administration..., CSI and Customer..., Multi-point inspection..., Parts Department..., Information Systems, Retail, Service Operations, Consulting, Automotive, Parts, Automobile, Profit, Vehicles, Operations Management, Dealer Management, Customer Satisfaction, Warranty, Automotive Aftermarket, Powertrain, Sales Operations, Automotive Repair, Sales Process, Pricing, Process Improvement, Dealers, Sales, Aftersales, Management, Manufacturing, Customer Retention, Training, Negotiation, Automotive Electronics, Tires, Automotive Engineering, Purchasing, Continuous Improvement, Marketing
Education
DePaul University 1985 — 1989
Master of Business Administration (MBA), International Business
Principia College 1971 — 1975
Bachelor of Arts (B.A.), History/Education
Fleet Sales and Marketing, Ford Motor Company July 2015 - Present
TransChicago Truck Group, Inc January 2013 - October 2014
Jaguar Land Rover, NA, Llc June 2005 - August 2012
Ford Customer Service Division May 1997 - June 2005
Ford Commercial Truck Marketing and Sales November 1994 - May 1997
Woodfield Ford, Inc. May 1991 - November 1994
Kenworth Truck Company June 1984 - February 1991
Skills
Extensive Automobile..., Retailer Parts..., Retailer Service..., Retail New Vehicle..., Retaler Operations..., Fleet Sales and Service..., Warranty Administration..., CSI and Customer..., Multi-point inspection..., Parts Department..., Information Systems, Retail, Service Operations, Consulting, Automotive, Parts, Automobile, Profit, Vehicles, Operations Management, Dealer Management, Customer Satisfaction, Warranty, Automotive Aftermarket, Powertrain, Sales Operations, Automotive Repair, Sales Process, Pricing, Process Improvement, Dealers, Sales, Aftersales, Management, Manufacturing, Customer Retention, Training, Negotiation, Automotive Electronics, Tires, Automotive Engineering, Purchasing, Continuous Improvement, Marketing
Education
DePaul University 1985 — 1989
Master of Business Administration (MBA), International Business
Principia College 1971 — 1975
Bachelor of Arts (B.A.), History/Education
Jeff Skogen Jeff Skogen's Ford Customer Service Division Experience January 1983 - February 1994
Job Managing Director of Recruiting at Design Systems Inc.
Industry Management Consulting
Experience
Design Systems Inc. September 2012 - Present
Storage Pros Management LLC May 2010 - August 2012
Ford Motor Credit Company June 2007 - February 2009
Ford Motor Credit Company August 2003 - June 2007
Ford Motor Credit Company July 2000 - August 2003
Ford Motor Credit Company August 1999 - July 2000
Ford Motor Credit Company May 1997 - August 1999
Ford Motor Credit Company October 1995 - May 1997
Ford Motor Credit Company February 1994 - October 1995
Ford Customer Service Division January 1983 - February 1994
Skills
P&L Management, Operations Management, Customer Satisfaction, Performance Improvement, Change Management, Sales & Operations..., Facility Audits, Auditing, Training, Budgets, Program Management, Selling, Management, Leadership, Team Building, Business Development, Coaching, Customer Service, CRM, Sales, Strategic Planning, Process Improvement, Six Sigma, Business Planning, Strategy, Sales Process, Negotiation, New Business Development, Sales Management, Executive Management, Marketing, Cross-functional Team..., Account Management, Business Strategy, Management Consulting, Contract Negotiation, B2B, Sales Operations, Automotive, Forecasting, Product Development, Inventory Management, Recruiting, Project Planning, Analysis, Business Process..., Profit, Competitive Analysis, Customer Retention, Mergers & Acquisitions
Education
University of Wisconsin-Stout 1980 — 1982
BS, Industrial Technology, Technical Sales and Service
Madison Area Technical College 1978 — 1980
AD, Automotive Technology
Design Systems Inc. September 2012 - Present
Storage Pros Management LLC May 2010 - August 2012
Ford Motor Credit Company June 2007 - February 2009
Ford Motor Credit Company August 2003 - June 2007
Ford Motor Credit Company July 2000 - August 2003
Ford Motor Credit Company August 1999 - July 2000
Ford Motor Credit Company May 1997 - August 1999
Ford Motor Credit Company October 1995 - May 1997
Ford Motor Credit Company February 1994 - October 1995
Ford Customer Service Division January 1983 - February 1994
Skills
P&L Management, Operations Management, Customer Satisfaction, Performance Improvement, Change Management, Sales & Operations..., Facility Audits, Auditing, Training, Budgets, Program Management, Selling, Management, Leadership, Team Building, Business Development, Coaching, Customer Service, CRM, Sales, Strategic Planning, Process Improvement, Six Sigma, Business Planning, Strategy, Sales Process, Negotiation, New Business Development, Sales Management, Executive Management, Marketing, Cross-functional Team..., Account Management, Business Strategy, Management Consulting, Contract Negotiation, B2B, Sales Operations, Automotive, Forecasting, Product Development, Inventory Management, Recruiting, Project Planning, Analysis, Business Process..., Profit, Competitive Analysis, Customer Retention, Mergers & Acquisitions
Education
University of Wisconsin-Stout 1980 — 1982
BS, Industrial Technology, Technical Sales and Service
Madison Area Technical College 1978 — 1980
AD, Automotive Technology
Ken McDade Ken McDade's Ford Customer Service Division Experience 2004 - 2007
Job Solution Architect, Program Lead at Tata Consultancy Services
Industry Information Technology and Services
Experience
Tata Consultancy Services March 2011 - Present
Ford Motor Company September 2010 - March 2011
CSC August 2008 - August 2009
HP March 2007 - August 2008
Ford Customer Service Division 2004 - 2007
EDS PLM Solutions (a.k.a. Siemens) December 2000 - June 2004
The Paslin Company 1997 - 1999
Classic Design 1990 - 1997
Skills
Product Lifecycle..., Teamcenter, ASP.NET, PDM, Unigraphics, Catia, CAD, Manufacturing, Automotive, Engineering, Product Development, Pro Engineer, Aerospace, Bill of Materials, Solution Architecture, Requirements Analysis, Systems Engineering, Ideas NX, CAD/BOM ALIGNMENT, Process Planning, Operations Management, Configuration Management, Enterprise Software, SDLC, SOA, Integration, Program Management, Testing, Product Design, Data Migration, Project Portfolio..., Business Process
Education
Michigan State University 1985 — 1990
Bachelors of Science, Mechanical Engineering/Finance
Tata Consultancy Services March 2011 - Present
Ford Motor Company September 2010 - March 2011
CSC August 2008 - August 2009
HP March 2007 - August 2008
Ford Customer Service Division 2004 - 2007
EDS PLM Solutions (a.k.a. Siemens) December 2000 - June 2004
The Paslin Company 1997 - 1999
Classic Design 1990 - 1997
Skills
Product Lifecycle..., Teamcenter, ASP.NET, PDM, Unigraphics, Catia, CAD, Manufacturing, Automotive, Engineering, Product Development, Pro Engineer, Aerospace, Bill of Materials, Solution Architecture, Requirements Analysis, Systems Engineering, Ideas NX, CAD/BOM ALIGNMENT, Process Planning, Operations Management, Configuration Management, Enterprise Software, SDLC, SOA, Integration, Program Management, Testing, Product Design, Data Migration, Project Portfolio..., Business Process
Education
Michigan State University 1985 — 1990
Bachelors of Science, Mechanical Engineering/Finance
william naples's Ford Customer Service Division Experience December 1999 - January 2004
Job General Manager at IMSAutrans
Industry Logistics and Supply Chain
Experience
IMS-Autrans May 2011 - Present
Ford Customer Service Division December 1999 - January 2004
Ford Motor Company 1999 - 2004
Education
University of Detroit Mercy 1975 — 1977
MBA, Finance and Business Adminsitration
IMS-Autrans May 2011 - Present
Ford Customer Service Division December 1999 - January 2004
Ford Motor Company 1999 - 2004
Education
University of Detroit Mercy 1975 — 1977
MBA, Finance and Business Adminsitration
Riley Gwynn's Ford Customer Service Division Experience
Job Zone Manager at Ford Customer Service Division
Industry Automotive
Experience
Ford Customer Service Division
Skills
Profit, Sales Management, Sales Operations, Customer Satisfaction, Forecasting, Vehicles, Automotive, Warranty, Automobile, Dealer Management, Six Sigma, Customer Service, Inventory Management, Product Development, Automotive Aftermarket, Continuous Improvement, Parts, Customer Retention, Dealers, Purchasing, Management, Team Building, Negotiation, Operations Management, Sales, Cross-functional Team...
Education
Eastern Michigan University 1998 — 2000
Masters, Business
Brigham Young University 1985 — 1988
BS, Business/Accounting/Economics
Ford Customer Service Division
Skills
Profit, Sales Management, Sales Operations, Customer Satisfaction, Forecasting, Vehicles, Automotive, Warranty, Automobile, Dealer Management, Six Sigma, Customer Service, Inventory Management, Product Development, Automotive Aftermarket, Continuous Improvement, Parts, Customer Retention, Dealers, Purchasing, Management, Team Building, Negotiation, Operations Management, Sales, Cross-functional Team...
Education
Eastern Michigan University 1998 — 2000
Masters, Business
Brigham Young University 1985 — 1988
BS, Business/Accounting/Economics
Pat Garity's Ford Customer Service Division Experience 1988 - June 2013
Job Retired at My Man Cave
Industry Automotive
Experience
My Man Cave June 2013 - Present
Ford Customer Service Division 1988 - June 2013
Cuyamaca Community College August 1986 - June 2013
Cuyamaca College 1986 - June 2013
Octagon Sports Car Centre 1980 - 1992
T.J. Clark Racing 1987 - 1988
Skills
Profit, Higher Education, Automobile, Public Speaking, Curriculum Development, Automotive Aftermarket, Vehicles, Teaching, Instructional Design, Curriculum Design, Adult Education, Automotive, Research, Strategic Planning, Customer Service, Coaching, Team Building, Leadership, E-Learning
Education
Cuyamaca College 1986 — 2012
AS, Automotive
Cuyamaca College 1988 — 1992
A.S., Automotive
My Man Cave June 2013 - Present
Ford Customer Service Division 1988 - June 2013
Cuyamaca Community College August 1986 - June 2013
Cuyamaca College 1986 - June 2013
Octagon Sports Car Centre 1980 - 1992
T.J. Clark Racing 1987 - 1988
Skills
Profit, Higher Education, Automobile, Public Speaking, Curriculum Development, Automotive Aftermarket, Vehicles, Teaching, Instructional Design, Curriculum Design, Adult Education, Automotive, Research, Strategic Planning, Customer Service, Coaching, Team Building, Leadership, E-Learning
Education
Cuyamaca College 1986 — 2012
AS, Automotive
Cuyamaca College 1988 — 1992
A.S., Automotive
Steve Scriven's Ford Customer Service Division Experience January 1983 - January 1998
Job District Service Manager at Kenworth Truck Company
Industry Transportation/Trucking/Railroad
Experience
Kenworth Truck Company October 2010 - Present
DAIMLER TRUCKS NORTH AMERICA (formerly Freightliner LLC) January 2001 - June 2009
Freightliner 1998 - 2001
FORD CUSTOMER SERVICE DIVISION January 1983 - January 1998
Skills
Vehicles, Budgets
Education
John Carroll University
BSBA, Marketing & Management
University of Phoenix
MBA, Business Administration
Kenworth Truck Company October 2010 - Present
DAIMLER TRUCKS NORTH AMERICA (formerly Freightliner LLC) January 2001 - June 2009
Freightliner 1998 - 2001
FORD CUSTOMER SERVICE DIVISION January 1983 - January 1998
Skills
Vehicles, Budgets
Education
John Carroll University
BSBA, Marketing & Management
University of Phoenix
MBA, Business Administration
Jerry LeBoeuf's Ford Customer Service Division Experience September 2007 - August 2013
Job Global Remanufacturing Purchasing & Quality Manager Ford Motor Company
Industry Automotive
Experience
Ford Motor Company August 2013 - Present
Ford Customer Service Division September 2007 - August 2013
Ford Customer Service Division June 2000 - September 2007
Magna Mirror Systems May 1994 - May 2000
Williams International June 1981 - August 1989
Skills
ISO, Automotive, Global Sourcing, Quality System, Continuous Improvement, FMEA, Supplier Quality, PPAP, TS16949, Value Stream Mapping, JIT, APQP, Toyota Production System, Purchasing, ISO/TS 16949, Lean Manufacturing, Manufacturing
Education
Lawrence Technological University 1970 — 1981
BS/ IM, IE, Manufacturing
Ford Motor Company August 2013 - Present
Ford Customer Service Division September 2007 - August 2013
Ford Customer Service Division June 2000 - September 2007
Magna Mirror Systems May 1994 - May 2000
Williams International June 1981 - August 1989
Skills
ISO, Automotive, Global Sourcing, Quality System, Continuous Improvement, FMEA, Supplier Quality, PPAP, TS16949, Value Stream Mapping, JIT, APQP, Toyota Production System, Purchasing, ISO/TS 16949, Lean Manufacturing, Manufacturing
Education
Lawrence Technological University 1970 — 1981
BS/ IM, IE, Manufacturing
Julie Betts's Ford Customer Service Division Experience March 2001 - September 2006
Job After Sales Support Rep. at Lafarge Cement
Industry Industrial Automation
Experience
Lafarge Cement July 2011 - Present
Henrob Corporation February 2008 - February 2011
Schneider logistics September 2006 - February 2008
Ford Customer Service Division March 2001 - September 2006
EDS December 1997 - March 2001
Education
Eastern Michigan University 1991 — 1995
BA, Political Science
Eastern Michigan University
Bachelor of Arts, Political Science
Lafarge Cement July 2011 - Present
Henrob Corporation February 2008 - February 2011
Schneider logistics September 2006 - February 2008
Ford Customer Service Division March 2001 - September 2006
EDS December 1997 - March 2001
Education
Eastern Michigan University 1991 — 1995
BA, Political Science
Eastern Michigan University
Bachelor of Arts, Political Science