Four Seasons Hotels and Resorts
Industry: Hospitality company
DescriptionFour Seasons Hotels Limited, trading as Four Seasons Hotels and Resorts, is an international luxury hospitality company headquartered in Toronto, Ontario. Four Seasons operates more than 100 hotels worldwide. Since 2007, Bill Gates and Prince Al-Waleed bin Talal have been majority owners of the company. Headquarters: Toronto, Canada Reservations: 00 800 6488 6488 CEO: Allen Smith (23 Sep 2013–) Revenue: 4.3 billion USD (2015) Owners: Shahid Khan, Cascade Investment, Kingdom Holding Company Founders: Isadore Sharp, Murray Koffler
Four Seasons Hotels and Resorts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Four Seasons Hotels and Resorts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Four Seasons Hotels and Resorts Salaries. You can even request information on how much does Four Seasons Hotels and Resorts pay if you want to. Learn about salaries, pros and cons of working for Four Seasons Hotels and Resorts directly from the past employees.
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6,272 Four Seasons Hotels and Resorts employees in database. Find out everything there's to know about Four Seasons Hotels and Resorts employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Four Seasons Hotels and Resorts Employees
Crowne Plaza® Hotels & Resorts February 2015 - Present
R. Velazco Properties April 2004 - Present
Four Seasons Hotels and Resorts July 2003 - February 2014
Four Seasons Hotels and Resorts June 2001 - February 2014
Four Seasons Hotels and Resorts June 2001 - July 2003
Skills
Hotel Management, Guest Service Management, Management, Concierge Services, Hotel Administration, Luxury Lifestyle, High Rise Residential, Sales, Interviews, Project Planning, Customer Service, Employee Training, Recruiting, Event Planning, Mystery Shopping, Supervisory Skills, Operations Management, Front Office, Boutique Hotels, Commercial Leasing, Condos, Leases, Banquets, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Resorts, Pre-opening
Education
University of Houston 2009 — 2016
Bachelor's Degree, Oncology and Cancer Biology
Houston Community College 2002 — 2006
Associate's Degree, Molecular Biology
Hilton University of Houston November 2013 - Present
Four Seasons Hotels and Resorts September 2010 - November 2013
Hotel Lancaster-York Gate Hospitality LLC May 2009 - April 2010
Hotel Granduca January 2008 - May 2009
Hotel Lancaster-Valencia Group January 2006 - January 2008
Hotel Icon-Benchmark Hospitality Group February 2004 - January 2006
Hotel Lancaster-Lancaster Group October 1998 - October 2003
Skills
Hospitality Management, Hospitality, Hotel Management, Hotels, Hospitality Industry, Food & Beverage, Catering, Opening Hotels, Banquets, Recipes, Guest Service Management, Management, Cost Control, Event Management, Cuisine, Resorts, Recruiting, Coaching, Team Leadership, Food Safety, Rooms Division, Budgets, Profit, Property Management..., Hotel Booking, Leadership, Yield Management, Time Management, Fine Dining, Customer Satisfaction, Micros, Sales, Sales Management, Pre-opening experience, Food, Team Management, Meeting Planning, Opera, Restaurants, Revenue Analysis, Pre-opening, Front Office, Restaurant Management, Food Service, Hiring, Culinary Skills, Wine, Customer Service, Menu Development, Income Statement
Education
University of Houston 2009 — 2011
Hotel Managment
Houston Community College 2001 — 2004
Associate, Hotel Resturant Managment
Univerzitet u Sarajevu 1989 — 1992
Science and Physics
Four Seasons Hotels and Resorts May 2014 - Present
BlackBerry November 2010 - August 2013
Crawford & Company November 2008 - May 2010
Shell Oil Company July 2006 - November 2008
Shell Oil Company April 2001 - July 2006
Canadian Tire Corporation December 1999 - April 2001
Canadian Tire Corporation May 1994 - December 1999
Canadian Tire Retail September 1990 - May 1994
Skills
Supply Chain Management, Vendor Management, Process Improvement, Project Management, Change Management, Business Process..., Cross-functional Team..., Project Planning, Strategic Planning, Supply Chain, SAP, Management, Logistics, Business Process, Leadership, Training, Mobile Devices, Product Development, Continuous Improvement, Retail, Customer Satisfaction, Forecasting, Operations Management, Sales, Business Analysis, Strategy, Inventory Management, Demand Planning, Team Leadership, Customer Service, Analysis, Team Building
Education
Humber College 1991 — 1993
2 Year Diploma, Business Marketing Program
York University - Schulich School of Business 2008 — 2008
The Masters Certificate in Project Management
Four Seasons Hotels and Resorts October 2014 - Present
New York-New York Hotel & Casino March 2014 - October 2014
Mandalay Bay April 2013 - March 2014
Red Rock Resort ~ Station Casinos October 2008 - November 2012
Green Valley Ranch Resort Spa & Casino October 2008 - January 2010
Clear Channel Radio July 2005 - August 2008
Skills
Hotels, Time Management, Resorts, Hospitality, Hospitality Industry, Management, Sales, Food & Beverage, Catering, Customer Service, Hospitality Management
Education
San Diego State University-California State University 1997 — 2003
BA in Communications, Media Management & Marketing
Grossmont College
Associate's degree
Four Seasons Hotels and Resorts March 2015 - Present
Four Seasons Hotels and Resorts September 2013 - January 2015
Zalmhuis July 2011 - August 2013
Concorde Hotels & Resorts January 2010 - June 2010
Crowne Plaza Den Haag - Promenade February 2009 - July 2009
Westin Hotels & Resorts August 2008 - January 2009
Accor September 2007 - August 2008
Zalmhuis June 2007 - September 2007
Accor January 2007 - June 2007
Accor August 2006 - January 2007
Skills
Hospitality Management, Hotels, Hospitality, Restaurants, Rooms Division, Micros, Hotel Management, Front Office, Hospitality Industry, Food & Beverage, Banquets, Revenue Analysis, Catering, Pre-opening, Restaurant Management, Tourism, Event Management, Leisure, Fine Dining, Guest Service Management, Opera
Education
Hotelschool Den Haag (met vestiging in Amsterdam) 2009 — 2012
bachelor, Hospitality Management
Mondriaan secondary Hotelschool 2003 — 2007
mbo, Hospitality
Kenworth Truck Co. September 2014 - Present
Tacoma Humane Society August 2014 - Present
Kenworth Truck Co. March 2013 - August 2014
Kenworth Truck Co. January 2012 - March 2013
Four Seasons Hotels and Resorts October 2008 - January 2012
Hilton Worldwide February 2007 - October 2008
Skills
Opera, Word, Excel, Delphi, Hotels, Customer Satisfaction, Hospitality, Front Office, PowerPoint, Revenue Analysis, Banquets, Microsoft Office, Lotus Notes, Hospitality Industry, Pre-opening, Hotel Booking, Process Improvement, OnQ, Reservation, Revenue Forecasting, Up-selling, Six Sigma, Opening Hotels, Pre-opening experience, Lodging, Hotel Administration, Microsoft Publisher, Telephone Skills, Incentive Travel, Leisure Travel, Travel Planning, Open Table, Loyalty Programs, Outlook, Lotus, Trade Shows, Office 2010, People-oriented, Customer Service, Team Building, Resorts
Education
University of Phoenix 2011 — 2013
BS in Business Management, Small Business Management and Entrepreneurship
Green River Community College 2005 — 2006
AB, Associates of Business
Kentlake High School 2002 — 2005
High school diploma, DECA, FBLA, Volleyball, basketball, fast pitch
ABM Industries August 2013 - Present
Hutco Inc February 2013 - Present
Boxer Property August 2012 - August 2013
La Quinta Inn & Suites October 2011 - February 2013
Four Seasons Hotels and Resorts September 2006 - June 2012
Skills
Hospitality, Service Recovery, Front Office, Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Resorts, Hotel Booking, Banquets, Guest Service Management, Food, Restaurants, Catering, Customer Satisfaction, Hiring, Spa, Food Service, Reservation, Customer Service, Food, Spanish, Employee Training, Employee Relations, Recruiting, Leadership
Education
Houston School of Massage 2010 — 2011
Massage Therapy
Houston Community College
GED, Basic studies
Levy Restaurants October 2012 - Present
Aramark January 2012 - September 2012
Four Seasons Hotel Austin July 2003 - January 2012
Four Seasons Hotel Austin July 1998 - July 2003
Four Seasons Hotel Austin January 1994 - July 1998
Four Seasons Hotel Austin August 1990 - January 1994
Four Seasons Hotels and Resorts February 1988 - August 1990
Skills
Customer Relations, Account Management, Strategic Planning, Problem Solving, Team Building, Contract Negotiation, Customer Service, Sales, Meeting Planning, Management, Event Planning, Business Development, Public Speaking, Sales Management, Leadership, Event Management, Hospitality Industry, New Business Development, Customer Satisfaction, Strategy, Marketing
Education
Hardin-Simmons University 1980 — 1984
Bachelor's degree
Make it POP! January 2011 - Present
FURBA, INC. August 2013 - October 2013
Jenny Craig April 2007 - July 2013
Hollywood Tans Group, LLC March 2011 - July 2011
Beehive Waxing Salon February 2008 - February 2010
24 Hour Fitness January 2002 - April 2007
Four Seasons Hotels and Resorts May 2003 - May 2004
Skills
Fitness, Public Speaking, Nutrition, Wellness, Promotions, Lifestyle, Fundraising, Social Media, Personal Training, Special Events, Coaching, Photo Shoots, Bridal Showers, Cosmetics, Wellness Coaching, Lifestyle Coaching, Social Networking, Event Management
Education
Palomar College 2001 — 2006
General/Art/Fashion Design
Hawaii Pacific University 2004 — 2005
Entrepreneurial Studies
Keller Williams Realty May 2014 - Present
Fidelity Investments February 2012 - May 2014
Sabre Hospitality Solutions January 2011 - January 2012
Preferred Hotel Group 1994 - 1995
Oak Brook Hills Hotel & Resort 1993 - 1994
Four Seasons Hotels and Resorts 1985 - 1992
Skills
Event Management, Front Office, Sales, Customer Satisfaction, Hotels, Sales Management, Time Management, Hospitality, Customer Service, Budgets
Education
Illinois State University 1983 — 1985
Communications
Waldorf Astoria Chicago June 2014 - June 2015
Waldorf Astoria Chicago February 2012 - June 2014
Elysian Hotel Chicago March 2011 - January 2012
Red Frog Events August 2010 - January 2011
VSA Partners August 2009 - August 2010
Four Seasons Hotels and Resorts July 2007 - March 2009
Skills
Hotels, Corporate Events, Event Management, Event Planning, Food & Beverage, Menu Development, Hospitality Management, Hotel Management, Management, Banquets, Marketing, Meeting Planning, Hospitality, Advertising, Hospitality Industry, Catering
Education
Illinois Wesleyan University 2003 — 2007
Bachelor of Arts, International Business, Spanish
Bishop McNamara High School 1999 — 2003
Sunergos LLC September 2014 - Present
Auberge Resorts Collection September 2013 - September 2014
Four Seasons Hotels and Resorts September 2007 - September 2013
Skills
Resorts, Hospitality Management, Restaurants, Hospitality, Pre-opening, Hotel Management, Hotels, Team Building, Hospitality Industry, Leadership, Front Office, Banquets, Public Speaking, Food & Beverage, Micros, Event Management, Fine Dining, Sales, Business Development, Consulting, Guest Service Management, Organizational..., Team Leadership, Business Process..., Management, Customer Service, Strategic Partnerships, Catering, Training
Education
University of Denver 2003 — 2007
Bachelor's Degree, Hotel, Restaurant, Casino, and Tourism Management
Griffith University 2006 — 2006
Study Abroad, Casino Management
Four Seasons Hotels and Resorts April 2012 - Present
Memorial Hermann Massage School May 2010 - January 2012
Skills
Therapeutic Massage, Fitness, Health Education, Teaching, Public Speaking, Nutritional Counseling, Team Leadership, Wellness, Myofascial Release, Deep Tissue Massage, Cpr Certified, Pain Management, Chair Massage, Spa, Neuromuscular Therapy
Education
Texas Chiropractic College 2014 — 2017
doctor of chiropractic
Houston Community College
Associate Degree, Arts
University of Houston
Bachelors, Liberal Studies
3D Cruise Partners July 2015 - Present
Four Seasons Hotels and Resorts December 2012 - June 2015
Four Seasons Hotels and Resorts January 2004 - December 2012
Four Seasons Hotel Chicago November 1999 - December 2003
Rosewood Hotels & Resorts January 1999 - November 1999
Wyndham Worldwide June 1994 - December 1998
Skills
Hotels, Corporate Events, Customer Relations, New Business Development, Cold Calling, Direct Sales, Sales Management, Contract Negotiation, Sales Presentations, Marketing, Sales Operations, Team Leadership, Budgets, CRM, Sales, Hospitality
Education
Illinois Wesleyan University 1990 — 1994
Bachelor of Arts
My Fitness Chef July 2011 - Present
Crescent Moon Creations March 2000 - October 2001
Four Seasons Hotels and Resorts October 1998 - February 2000
Margarita's Beach Cantina January 1994 - October 1998
Hyatt Hotels Corporation October 1992 - January 1994
Pebble Beach Company October 1988 - November 1991
Skills
Health and Wellness to..., Nutritional Analysis, Nutrition Education, Nutritional Counseling, Sports Nutrition, Exercise Instruction, Corrective Exercise, Personal Chef Services, Healthy food purchase..., Household food..., Healthy Eating, Healthy Cooking, Healthy Recipes, Healthy Lifestyles, Body Weight Training, Body Sculpting, Self-confidence, Helping Clients Succeed, Weight Management, Weight Loss, Weight Loss Coaching, Body Care, Healthy Communities...
Education
Hartnell College
None, Foods, Nutrition, and Wellness Studies, General
FreshPiktPR! August 2014 - Present
Pinkberry Ventures, Inc May 2014 - October 2014
State Farm® March 2014 - October 2014
Four Seasons Hotels and Resorts May 2013 - February 2014
European Wax Center January 2013 - May 2013
Angstadt Offices January 2011 - January 2013
Freebirds World Burrito April 2009 - June 2009
Angstadt Bakery January 2008 - August 2008
Skills
I have great leadership..., •I am an amazing..., •Helping people with..., •I am well experienced..., •I can lead and be a..., •I am great with people, •I am great with..., •I believe in..., •I have a great..., Customer Service, Time Management, Management, Leadership, PowerPoint, Marketing, Microsoft Excel, Event Management, Hospitality
Education
University of Houston Conrad HiltonHouston Community College
University of Houston 2012 — 2014
Houston Community College 2009 — 2012
Four Seasons Hotels and Resorts August 2013 - September 2014
Holiday Inn Express January 2013 - September 2013
Holiday Inn Express May 2012 - January 2013
Pizza Hut May 2008 - May 2012
St Elizabeth Hospital April 2010 - August 2011
Metro Animal Services June 2009 - August 2010
Skills
Building Customer..., Coaching, Common Sense, Conflict Resolution, Customer Loyalty, Customer Satisfaction, Data Entry, Employee Counseling, Employee Hiring, Employee Training, Financial Reporting, Hotel Management, Microsoft Office, Organizing, Phone Etiquette, Photography, Product Marketing, Restaurant Management, Scheduling, Spreadsheets, Team Building, Touch Screens, Typing
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Business Administration, Management and Operations
Green River Community College 2009 — 2011
Business Management
Girls of Glam January 2011 - Present
Wish Restaurant June 2014 - January 2015
Pink Triangle Press June 2014 - July 2014
Boys and Girls Clubs of Canada February 2014 - June 2014
JOEY Restaurant Group June 2013 - March 2014
Four Seasons Hotels and Resorts September 2012 - May 2013
Abercrombie & Fitch August 2009 - July 2012
Skills
Sales, Social Networking, Public Relations, Social Media, Facebook, Editing, Social Media Marketing, Management, Leadership, Public Speaking, Research, Photoshop, Marketing
Education
Humber College 2013 — 2017
That's it. fruit bars 2011 - 2014
Perfect Foods Network 2005 - 2011
Clear Channel Media + Entertainment 2002 - 2004
Advanced Performance Seminars 1999 - 2001
Four Seasons Hotels and Resorts 1997 - 1999
Skills
Business Development, Sales Management, Sales, Marketing, New Business Development, Start-ups, Entrepreneurship, Formulation, Product Development, R&D, Product Marketing, Strategic Partnerships, Marketing Strategy, Management, Retail, Strategic Planning, Account Management, Sales Operations, Customer Service, Pricing, Team Building, Brand Management, Merchandising, Forecasting
Education
Hawaii Pacific University
University of Hawaii at Manoa
Frames Data February 2006 - Present
VisionWeb August 2001 - February 2006
OmniSky Corp March 2000 - May 2001
Intel Corp October 1997 - March 2000
Foote, Cone & Belding August 1994 - October 1997
Revo, Inc. May 1995 - May 1996
Digitas Health LifeBrands February 1991 - August 1994
Four Seasons Hotels and Resorts June 1987 - January 1991
Skills
Marketing Strategy, Social Media Marketing, Online Advertising, E-commerce, Product Marketing, Marketing, Sales Management, Management, Team Building, Retail, SEO, Product Development, Social Media, Email Marketing, Marketing Communications, Digital Marketing, Advertising, Strategic Partnerships, Direct Marketing, Trade Shows, Integrated Marketing, Product Management, Online Marketing, Competitive Analysis
Education
Hamilton College 1983 — 1987
Bachelor of Arts (B.A.)
Harvard University
Harvard University Extension - coursework in Accounting & Finance
Sheraton Vancouver Airport Hotel June 2015 - Present
Mendelssohn Commerce March 2014 - May 2015
Events on the Move May 2011 - June 2013
Steve Nash Sports Club November 2008 - April 2011
Four Seasons Hotels and Resorts August 2007 - May 2009
Skills
Sales Management, Strategic Sales, Business Strategy, Business Development, Sales Presentations, Team Management, Team Leadership, Budgets, Operating Budgets, Forecasting, Hospitality, Hotel Management, Hotel Administration, Event Management, Customer Service, Employee Training, Job Coaching, Tourism, Sports Injuries, Fitness Training, Logistics Management, Freight Forwarding
Education
Humber College 2005 — 2006
Diploma, Hotel and Restaurant Management
York University 1997 — 2002
BA, Kinesiology/Sociolgy
The Economic Club of Canada December 2013 - Present
Strategic Ampersand September 2013 - December 2013
Strategic Ampersand September 2012 - September 2013
Scotiabank February 2011 - September 2012
The Hospital for Sick Children September 2011 - August 2012
Four Seasons Hotels and Resorts August 2010 - October 2010
The Ride to Conquer Cancer June 2010 - June 2010
Skills
Media Relations, Press Releases, Public Relations, Event Planning, Corporate Communications, Publications, Facebook, Social Media, Social Media Marketing, Management, Blogging, Strategic Communications, Social Networking, Crisis Communications, Marketing Communications, Marketing Strategy, Customer Service, Internal Communications, Editing, Communications Planning, Event Management, Publicity
Education
Humber College 2010 — 2010
PR Postgraduate Certificate
The University of Western Ontario 2004 — 2009
BA, Political Science and Women's Studies
Four Seasons Hotels and Resorts 2015 - Present
Mercury August 2014 - December 2014
The Hilltop September 2013 - December 2014
Howard University February 2013 - February 2014
DPG Communications August 2013 - December 2013
Dewdrop, LLC March 2013 - September 2013
Howard University Springfest Trunkshow April 2013 - April 2013
Urbanista Magazine September 2012 - March 2013
National Association of Black Journalists January 2013 - January 2013
Skills
Public Relations, Media List Building, SWOT analysis, 8-Point Plan, Event Planning, Social Networking, Editorial Calendars, Fashion Blogging, Spanish, Microsoft Office, Promotions, Keynote, iMovie, Video Editing, Photo Editor, Public Speaking, Blogging, Press Releases, Media Relations, Publicity, Editing, Journalism, Strategic Communications
Education
Howard University 2012 — 2016
B.A, Public Relations and Spanish Minor
Barilla Group May 2011 - Present
Eat Chic: Food & Nutrition December 2008 - May 2013
About.com May 2011 - May 2012
Yakult USA March 2010 - May 2011
Four Seasons Hotels and Resorts November 2007 - April 2011
ARAMARK May 2008 - March 2010
Sodexo November 2007 - May 2008
Skills
Culinary Skills, Clinical Nutrition, Nutritional Analysis, Nutritional Counseling, Cooking, Oncology Nutrition, Food Labeling, Regulatory Compliance, Recipe Analysis, Public Speaking, Product Spokesperson, Oncology, Nutrition, Nutrition Education, Food & Beverage, Packaging, Management, Ingredients, Recipes, Food, Medical Nutrition..., Dietetics, Food Science, Food Service, Weight Management, Menu Development, Food Industry, HACCP, Sports Nutrition, Diabetes, Food Processing, Health Education, Health Promotion
Education
Michigan State University College of Law
Master of Jurisprudence, Global Food Law
New York University
Bachelor of Science (B.S.), Nutrition, Food Studies, and Public Health
Illinois Institute of Art
Associate of Arts (A.A.), Culinary Arts/Chef Training
Bite Me More February 2015 - Present
Four Seasons Hotels and Resorts September 2002 - February 2015
Four Seasons Hotel Toronto June 1999 - September 2002
Skills
Event Planning, Media Relations, Press Releases, Social Media, Writing, Marketing Communications, Social Media Marketing, Editing, Marketing Strategy, Integrated Marketing, Brand Development, Strategic Planning, Public Relations, SEO, Marketing, Corporate Communications, Internal Communications, Event Management, Online Marketing, Copywriting, Blogging, Social Networking
Education
Humber College
Post Graduate Public Relations, PR/Marketing
Western University
BA, Psychology
Symplicity Corporation July 2012 - Present
U.S. House of Representatives December 2011 - May 2012
Fairmont Hotels and Resorts May 2008 - January 2012
Four Seasons Hotels and Resorts September 2010 - January 2011
Target May 2009 - September 2010
Skills
Event Planning, Customer Service, Hotels, Hospitality, Hospitality Management, Public Relations, Event Management, Social Networking, Management, Leadership, Marketing, PowerPoint, Time Management, Social Media Marketing
Education
The George Washington University 2008 — 2012
Bachelor of Business Administration (B.B.A.), International Business
WHU - Otto Beisheim Graduate School of Management 2011 — 2011
European Bachelor Summer Institute, International Business
Gratz College 2007 — 2007
6 Week Study in Israel, Political Science
Plante Moran August 2012 - Present
Grand Valley State University October 2010 - April 2012
TLS - The Liquor Store/The Wine Loft December 2007 - August 2010
Jackson Hole Mountain Resort December 2006 - April 2009
Four Seasons Hotels and Resorts April 2007 - September 2007
Triple Creek Ranch May 2006 - October 2006
Skills
Microsoft Office, Accounting, Microsoft Excel, Food and Wine Knowledge, Auditing, Financial Reporting
Education
Grand Valley State University 2010 — 2012
Master of Science in Accounting
Michigan State University 2003 — 2006
Hospitality Business
Four Seasons Hotels and Resorts May 2015 - Present
GE Canada July 2010 - February 2015
Motorola Canada January 2007 - December 2007
Motorola Canada January 2005 - December 2006
Motorola Canada May 2001 - December 2004
Motorola Canada May 1999 - May 2001
Skills
Performance Management, Employee Engagement, Organizational..., Employee Relations, Talent Management, Recruiting, Program Management, Personnel Management, Workforce Planning, Human Resources, Deferred Compensation, Change Management, Sourcing, Leadership Development, Management
Education
Harvard Business School 2005 — 2005
Strategic HR Management, HR Management
University of Toronto - Rotman School of Management 2003 — 2005
Change Leadership Skills
Queen's University 1996 — 1997
Master's Industrial Relations, Industrial Relations/Human Resources
Université Laval 1995 — 1996
Certificate, Business Management
Université Laval 1993 — 1996
B.Arts, Industrial Relations
Four Seasons Hotels and Resorts March 2014 - Present
Four Seasons Hotels and Resorts June 2008 - September 2013
Skills
Micros, Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Food & Beverage, Resorts, Fine Dining, Hospitality, Restaurants, Restaurant Management, Opera, Food
Education
Penn State University 2004 — 2008
Bachelors, Hotel, Restaurant, and Institutional Management
HotelSchool - The Hague 2007 — 2007
Study Abroad- Spring 2007, Hospitality Management
Trafalgar Tours May 2014 - Present
Trafalgar Tours January 2014 - Present
Old Mill Inn & Spa November 2011 - January 2014
Toronto Tours Ltd. October 2011 - November 2011
Toronto Tours Ltd. July 2011 - October 2011
Royal Bank of Canada September 2010 - August 2011
Sunnyside Pavilion June 2010 - September 2010
Islington Golf Club May 2009 - September 2009
Four Seasons Hotels and Resorts 2008 - 2008
Fairmont Hotels and Resorts 2008 - 2008
Skills
Hospitality, Microsoft Office, Customer Service, Tourism, Team-oriented, Opera Property..., Five Star Hotel System, Squirrel POS System, Open Table, Property Management..., Hotel Management, Rooms Division, Teamwork, Microsoft Word, Leadership, Social Media Marketing, Event Planning, Event Management, Hotels, Sales, Time Management
Education
Humber College 2009 — 2013
Bachelor of Commerce (BCom), Hospitality and Tourism Management
PricewaterhouseCoopers April 2010 - Present
PricewaterhouseCoopers January 2004 - 2010
Four Seasons Hotels and Resorts 2003 - 2005
Jaguar 2001 - 2003
Holt Renfrew 2000 - 2001
Alpha Omicron Pi Fraternity 1998 - 1999
Skills
Marketing Communications, Marketing Strategy, Media Relations, Business Strategy, Corporate Communications, Event Management, Integrated Marketing, Internal Communications, Leadership, Market Research, Marketing, Marketing Management, Public Relations, Strategic Communications, Strategic Planning, Strategy, Public Speaking
Education
Humber College 2000 — 2001
Post Graduate Public Relations Certificate Program
Huron University College 1994 — 1998
BA, Psychology
Appleby College 1992 — 1994
St. Mildred's Lightbourn School 1981 — 1992
bmgzstrategies March 2015 - Present
Evergreen PR July 2014 - Present
The Media Strategist May 2013 - July 2014
IQPC November 2012 - April 2013
Wall Street Multimedia May 2010 - November 2012
MTV Networks September 2011 - December 2011
Embassy of the United States in Beijing February 2011 - June 2011
Four Seasons Hotels and Resorts January 2010 - June 2010
New York University September 2009 - May 2010
Skills
Public Relations, Social Media, Public Speaking, Event Planning, Event Management, Competitive Analysis, Advertising, Social Media Marketing, Marketing, Research, Media Relations, Market Research, Mandarin, Microsoft Office, Strategic Communications, Digital Strategy, Media Monitoring, Pitching Media, Negotiation
Education
New York University
Bachelor of Arts (B.A.), Media, Culture, and Communication, Founder's Day Award for Academic Achievement
Harvard Extension School
Master's degree, Management, 3.9
Arcadia High School
Devoted Supports of Maine December 2014 - Present
MVRA April 2007 - Present
Four Seasons Hotels and Resorts September 2011 - May 2012
Skills
Quality Assurance, Administrative..., Customer Service, Human Resources, Training, Event Planning, Public Speaking, Time Management, Teamwork, Research, Hospitality, Sales, Microsoft Excel, New Business Development
Education
Husson University 2004 — 2007
Business Administration and Management, General
Fooq's Miami November 2014 - Present
Briza on the Bay February 2014 - October 2014
Michelle Bernstein Catering and Crumb on Parchment August 2012 - October 2014
Slenderlicious March 2010 - April 2012
Biltmore Hotel (Fontana ReRestaurant) October 2008 - November 2009
Four Seasons Hotels and Resorts August 2005 - October 2008
One Market Restaurant October 2003 - May 2005
Islesford Dock June 2003 - September 2003
Kimpton Hotels & Restaurants (Grand Cafe, Monaco Hotel) August 2002 - June 2003
Skills
Chef, Banquets, Culinary Skills, Restaurant Management, Fine Dining, Food, Catering, Restaurants, Menu Development, Hospitality Management, Hospitality Industry, Recipes, Pre-opening, Cuisine, Hospitality, Food, Food & Beverage
Education
International Culinary Center 2001 — 2002
Associate's Degree, Culinary Arts/Chef Training
Hawaii Pacific University 2000 — 2001
Journalism
Punahou School 1998 — 2001
High School, 10, 11, 12 grades
Marin Academy 1997 — 1998
9th grade
Melissa Grosser, Media Relations and PR Consultant June 2015 - Present
TheDomesticPeach.com May 2013 - Present
Charming Media Inc. September 2013 - June 2015
Buytopia.ca February 2013 - September 2013
Elizabeth Grant International Inc. September 2011 - February 2013
J.E. Moyle Consultants April 2011 - August 2011
The Consulate General of Israel for Toronto and the Western Provinces of Canada June 2009 - May 2011
On Q Communications Inc. April 2009 - May 2009
Bell Media September 2008 - January 2009
Four Seasons Hotels and Resorts July 2008 - September 2008
Skills
Media Relations, Event Planning, Strategic Communications, Public Relations, Writing For The Web, Creative Writing, Public Relations Skills, Content Creation, Marketing Communications, Product Marketing, Branding Development, Social Media Development, Social Media Marketing, Social Networking, Event Management, Social Media, Research, Copy Editing, Editing, Content Strategy, Blogging, Marketing, Publicity, Corporate Communications, Leadership, Television, Crisis Communications, Internal Communications, Communications Planning, Public Affairs, Copywriting, Newsletters, Speech Writing, Strategy, Press Releases, Press Kits, Web Content
Education
Witz Education 2012 — 2012
SMART Management Course, Management and Communications
Humber College 2010 — 2011
Post-Graduate Certificate, Event Planning and Management
Humber College 2008 — 2008
Post-Graduate Certificate, Public Relations
Queen's University 2003 — 2007
BAH, Sociology & Religious Studies
Earl Haig Secondary School 1998 — 2003
High School Diploma
International Cruise & Excursions, Inc. March 2015 - Present
International Cruise & Excursions, Inc. August 2014 - March 2015
International Cruise and Excursions December 2012 - August 2014
Four Seasons Hotels and Resorts January 2012 - December 2012
Days Inn July 2011 - December 2011
Skills
Customer Satisfaction, Hotels, Resorts, Hospitality Industry
Education
Hanzehogeschool Groningen 2011 — 2011
One year of study abroad
Northern Arizona University 2008 — 2011
Bachelor of Business Administration (BBA), Hotel/Motel Administration/Management, Business Minor
Four Seasons Hotels and Resorts September 2012 - Present
Hotel 1000 December 2010 - September 2012
Silver Cloud-Stadium December 2007 - December 2010
R.C.I./ Fairfield Resorts January 2003 - October 2006
Skills
Stone Masonry, HVAC, Electrical, Plumbing, Vendor Contracts, Mechanics, Budget creation and..., Electricians, Energy Conservation, Preventive Maintenance, Facilities Operations, Cost Control, Property Management..., Energy Management, Pre-opening, Security, Resorts, Hotel Management, Facilities Management, Hospitality, Food & Beverage, Engineering, Hotels, Hospitality Industry, Revenue Analysis, Six Sigma, P&L, Process Scheduler, Restaurants, Hospitality Management, Yield Management, Operations Management, Food Service, Delphi, Budgets, Food, Customer Satisfaction, Team Building, Inventory Management, Purchasing, Contract Negotiation, Forecasting, Contract Management, Renovation, Front Office, Project Planning, Negotiation, Capital Budgeting, Lighting Control, Supervisory Skills
Education
North Seattle Community Collage 2008 — 2010
HVAC
University of Utah 1994 — 1996
Mechanical Engineering
Idaho State University 1990 — 1991
Engineering
Shangri-La Hotels and Resorts November 2012 - Present
Career Break May 2012 - November 2012
Four Seasons Hotels and Resorts July 2005 - April 2012
Four Seasons Hotels and Resorts June 1997 - July 2005
Four Seasons Hotels and Resorts July 1991 - June 1997
Pekao International Travel and Tours November 1996 - December 1996
Air Transat May 1996 - June 1996
Skills
Accounts Payable, Accounts Receivable, Adaptability, Client Relations Skills, Conflict Resolution, Customer Service, Delphi, Fidelio (Front Office..., Hospitality, Hotels, Lotus Notes, Management Skills, Microsoft Office, Sabre, Seranata, Micros, Catering, Banquets, Food, Front Office, Fine Dining, Hospitality Industry, Hospitality Management, Menu Development, Restaurants, Rooms Division, Time Management
Education
Humber College 1995 — 1997
Diploma, Hospitality, Travel and Tourism
Apple April 2015 - Present
Target September 2012 - April 2015
Four Seasons Hotels and Resorts May 2011 - August 2011
Skills
Customer Service, PowerPoint, Excel, Word, Retail, Guest Service, Corporate Events, Recruiting, Inventory Management, Leadership, Microsoft Excel, Microsoft Word, Performance Management, Sales, Social Networking, Team Leadership, Teamwork, Time Management, Training, Human Resources, Employee Relations, Microsoft Office
Education
Humber College 2008 — 2012
Bachelor of Applied Business, Human Resources Management
Google July 2014 - Present
Google December 2012 - June 2014
BufferBox June 2010 - November 2012
ATS Automation Tooling Systems May 2010 - August 2010
Eascan Automation September 2009 - December 2009
PCAS Patient Care Automation Services Inc. (makers of the PharmaTrust MedCentre) January 2009 - April 2009
CrossWing, Inc. May 2008 - August 2008
The Weather Network September 2007 - December 2007
Four Seasons Hotels and Resorts January 2007 - April 2007
Skills
Engineering, New Business Development, Automation, Entrepreneurship, Robotics, Mechatronics, Manufacturing, Marketing Strategy, Startup Development, Analysis, System Architecture, Marketing Communications, Software Development, Squash, Start-ups, Project Management
Education
University of Waterloo 2006 — 2011
BASc (with Distinction), Mechatronics Engineering
Humber College 2007 — 2007
Machining (part time)
Pierre Elliott Trudeau High School 2002 — 2006
Heathman Hotel Kirkland February 2010 - Present
Coastal Hotel Group September 2009 - December 2009
Columbia Hospitality December 2008 - October 2009
Columbia Hospitality July 2003 - September 2009
Four Seasons Hotels and Resorts January 2003 - August 2003
Bon Marche November 2002 - January 2003
Kimpton Hotels August 1997 - October 2002
Red Lion Hotels July 1995 - July 1997
Skills
Trilingual, Hotel Management, Multilingual, Food & Beverage, Banquets, Event Management, Hotels, Front Office, Hospitality Management, Resorts
Education
SSCC 2010 — 2012
Bachelor of Applied Science in Hospitality Managment., Hospitality Managment
Highline Community College 1998 — 2001
AAS in Hotel & Tourism Management, Hospitality and Tourism.
San Mateo Marriott October 2010 - Present
Marriott Hotels January 2009 - May 2009
Four Seasons Hotels and Resorts January 2008 - December 2008
Hyatt Hotels Corporation January 2002 - January 2008
Hyatt Hotels Corporation June 1995 - December 2001
Skills
Delphi, Lotus Notes, PSN, Event Management, Project Planning, Wedding Planning, Convention Services, Hospitality, Hotels, Catering, Hospitality Industry, Hospitality Management, Meeting Planning, Resorts, Hotel Management, Food & Beverage, Banquets, Event Planning, Guest Service Management, Leadership, Revenue Analysis, Rooms Division, Yield Management, Pre-opening, Forecasting, Property Management..., Lodging, Tourism, Front Office, Customer Satisfaction, Hotel Administration, Micros, Opera, Concierge Services, Menu Development, Opening Hotels
Education
Heald College
Associates, Business Administration
CAAT Pension Plan March 2015 - Present
CAAT Pension Plan April 2014 - March 2015
CAAT Pension Plan December 2009 - April 2014
Royal Canadian Yacht Club April 2007 - October 2009
Four Points by Sheraton Toronto Airport 2007 - 2007
Four Seasons Hotels and Resorts 2005 - 2006
Skills
Budgets, Revenue Analysis, Forecasting, Financial Analysis, Microsoft Word, Vendor Management, Customer Service, Hospitality Management, Analysis, Financial Reporting, Leadership, Accounting, Outlook, Microsoft Excel, Team Leadership, Event Management, Microsoft Office, Event Planning
Education
CGA Ontario 2007 — 2014
Certified General Accountant
Humber College
Pension Plan Administration Certificate
Ryerson University 2002 — 2007
bcomm (with honours), shtm
Four Seasons Hotels and Resorts August 2015 - Present
Bistro Bis November 2012 - Present
Aqua America May 2011 - August 2011
GOP Youth Center May 2010 - August 2010
I-Kan Regional Office of Education May 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork, Public Speaking, Delphi
Education
Howard University 2009 — 2012
Biology, General
Four Seasons Hotels and Resorts March 2014 - Present
The Setai Fifth Avenue January 2013 - May 2013
The Setai Fifth Avenue - A Capella Managed Hotel May 2012 - May 2013
K2 Productions Inc. April 2012 - January 2013
NY Moves Magazine August 2011 - November 2012
Show and Tell Productions March 2011 - October 2012
J&D Home Improvement Co, Inc. November 2011 - June 2012
United Nations September 2010 - March 2011
CNBC October 2008 - October 2008
Skills
Event Planning, Acting, Film, Documentaries, Directing, Theatre, Event Management, Producing, Art, Commercials, Photography, Entertainment, Film Production, Television, Customer Service
Education
New York Film Academy 2009 — 2011
Fine Arts, Acting
Hofstra University 2007 — 2009
Communication and Media Studies
Four Seasons Hotels and Resorts August 2014 - Present
SunGard Availability Services September 2009 - April 2013
MTS Allstream February 2008 - September 2009
Siemens Canada July 2005 - January 2008
Factorydirect.ca September 2004 - July 2005
Penske Trucking, GO Transit, WSIB, IMG Canada, Zurich Canada August 2000 - August 2004
FFM Tools June 1993 - September 2002
Ministry of Labour, Purdue Pharmaceuticals, Totalline Transport, Sun Life Insurance, Nesbitt Burns March 1997 - August 2000
Bell July 1993 - December 1996
Skills
Data Center, VPN, Computer Hardware, Project Management, Customer Service, Novell Certified, Windows Server, Windows, Lotus Domino..., Blackberry Enterprise..., Lotus Notes, WHMIS, Time Management, RSA Ace Server, Network Infrastructure, RAID, Power Management, HP Server Hardware, TCP/IP, ITIL, Networking, SAN, NAS, Facilities Operations, Facilities Management, Network Administration, Servers, Cabling
Education
Humber College 1982 — 1984
Computer and Network Support Technician
Western Technical Institute 1977 — 1981
Electrical and Electronics Engineering, 12
Le District June 2015 - Present
Center for Neighborhood Technology November 2011 - Present
Bareburger Group LLC August 2014 - June 2015
RL Restaurant July 2012 - February 2014
Lakeway Resort & Spa January 2011 - August 2011
Crown Advisory Group April 2008 - August 2010
Four Seasons Hotels and Resorts 2005 - 2008
Skills
Revenue Analysis, Menu Development, Food, Food & Beverage, Restaurants, Event Planning, Hospitality, Restaurant Management, Event Management, Budgets, Food Service, Wine, Pre-opening, Resorts, Catering, Hotel Management, Culinary Skills, Fine Dining, Micros, Front Office, Customer Service, Banquets, Management, Leadership, Sales, Marketing, Hotels, Hospitality Management, Hospitality Industry, Meeting Planning, Hiring, Team Building, Wine Tasting, Cooking, Cuisine, Recipes, Alcoholic Beverages, Employee Relations, Culinary Management, Beer, Yield Management, Tourism, Customer Satisfaction, Parties
Education
Illinois Institute of Technology
New World Teachers
St Ignatius College Prep
The University of Chicago
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
Four Seasons Hotels and Resorts March 2015 - July 2015
United Network Bureau Security May 2014 - August 2014
ABM Security April 2009 - April 2014
Skills
Surveillance, Physical Security, Access Control, Security Management, Security, Security Operations, Private Investigations, Operations Management, Team Building, Executive Protection, Security Training, Firearms, Emergency Management, Corporate Security, CCTV, Personal Protection, Protection, Personal Security, Close Protection, Workplace Violence
Education
Harper College 2012 — 2015
Associate of Arts and Sciences (A.A.S.), General Studies, GPA 3.32
Worsham College 2004 — 2005
A.A.S, Mortuary Science
RJS Logistics Inc January 2014 - Present
Trophy Transport February 2004 - January 2014
J & J Produce February 2004 - June 2008
Four Seasons Hotels and Resorts January 2000 - February 2004
Skills
Logistics, Transportation, Freight, LTL, Customer Service, Public Speaking, Event Management, Shipping, Operations Management, Inventory Management, Recruiting, Sales, Budgets, Social Media Marketing, Purchasing, Transportation..., Contract Negotiation, Negotiation, Team Building, Truckload, Process Improvement, Pricing, Logistics Management, Warehousing, Team Leadership, Account Management, Cold Calling, B2B, Process Scheduler, Warehouse Management, Inventory Control, Management, Flatbed, Time Management, Trucking, Container, Dispatching, Supply Chain, 3PL, Customer Satisfaction, DOT regulations, Fleet Management, Reefer, Strategy, Supply Chain Management, Forecasting
Education
Palm Beach Community College 1999 — 2001
Humber College 1991 — 1992
Real Estate Appraisal
Kuhl-Linscomb December 2012 - Present
Fuel Kitchen & Health Bar August 2012 - October 2013
Ident-A-Kid Franchising Corp. January 2010 - June 2012
Four Seasons Hotels and Resorts March 2008 - July 2009
Doubletree Guest Suites Hotel March 2009 - April 2009
Hilton University of Houston September 2006 - September 2007
Skills
Social Media, Hotel Management, Vendor Interactions &..., Project Management, Administrative..., Change Management, Customer, Company &..., Customer Service &..., Calendar Management, Presentation Development, Presentation Delivery, Microsoft Office, Spanish, Hospitality Industry, Hospitality Management, Hotels, Hospitality, Food & Beverage, Front Office, Micros, Mac OS X, Sales, Marketing, Training, Customer Service, Management
Education
University of Houston- Conrad N. Hilton College of Hotel and Restaurant Management 2006 — 2008
Bachelor of Science, Hospitality Industry
Houston Community College
Squared Books January 2014 - Present
SFRent.net October 2011 - Present
Rosewood Hotels & Resorts July 2010 - Present
Events, ETC September 2006 - Present
The Fireplace Store & More 2009 - 2011
Dzignit July 2007 - July 2010
Four Seasons Hotels and Resorts November 2006 - August 2008
The Ritz-Carlton Hotel Company LLC May 2004 - August 2008
AgeSong Senior Communities March 2004 - July 2006
Creditland, Inc. 2000 - 2001
Skills
Budgets, Strategic Planning, Financial Reporting, Team Building, Marketing Strategy, New Business Development, Account Management, Leadership, Fundraising, Microsoft Excel, Process Improvement, Finance, Forecasting, Management, Accounting
Education
Heald College-San Francisco
Accounting
Four Seasons Hotels and Resorts May 2014 - August 2015
Four Seasons Hotels and Resorts January 2013 - May 2014
Four Seasons Hotels and Resorts July 2012 - December 2012
Four Seasons Hotels and Resorts August 2010 - June 2012
REI October 2007 - May 2010
Skills
Hospitality, Hospitality Industry, Hospitality Management, Food, Hotel Management, Hotels, Resorts
Education
University of Houston- Conrad N. Hilton College of Hotel and Restaurant Management 2007 — 2010
Bachelor of Science (BS), Hotel and Restaurant Management, Cum Laude
Harding University 2005 — 2007
FedEx Ground March 2015 - Present
Target July 2011 - August 2014
Target October 2010 - July 2011
Target July 2010 - October 2010
Target Financial Services July 2008 - July 2010
Target June 2007 - July 2008
Four Seasons Hotels and Resorts October 2005 - June 2007
Skills
Event Planning, Leadership, Team Building, Human Resources, Performance Management, Customer Service, Event Management, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, Retail, Coaching, Employee Training, Training
Education
Howard University 2003 — 2007
BBA
Onyx Motion June 2015 - Present
Toronto 2015 Pan/Parapan American Games Organizing Committee April 2015 - August 2015
Ontario Ministry of Labour March 2015 - April 2015
BodyWise Personal Fitness Training January 2014 - April 2015
Bombardier Transportation August 2014 - November 2014
DMac Fitness June 2012 - September 2013
Bermuda Department of Civil Aviation August 2011 - May 2012
Four Seasons Hotels and Resorts April 2010 - June 2010
OBM Inernational June 2009 - August 2009
York University January 2007 - June 2008
Skills
Management, Teamwork, Microsoft Office, Customer Service, Public Speaking
Education
Humber College
Graduate Certificate, Public Administration
York University
Bachelor's degree, Business and Society
It Works! Global February 2015 - Present
Tim T's Reality Show September 2011 - Present
Franchisee/ Coverall Health-Based Cleaning System January 2010 - Present
Serco October 2013 - September 2015
Four Seasons Hotels and Resorts August 2012 - December 2013
TitleMax May 2013 - October 2013
Skills
Contract Negotiation, Team Building, Operations Management, Facilities Management, Sales Management, Customer Retention, Property Management, Management, Direct Sales, Public Speaking, Public Relations, Training, Customer Service, Sales, Marketing
Education
Missouri College 2010 — 2012
Medical/Clinical Assistant, 3.8
Harris-Stowe State University 2006 — 2008
General Studies
CBS Corporation May 2014 - Present
Ricoh Americas Corporation February 2012 - Present
Comcast Cable January 2010 - January 2012
Hennessy Cadillac April 2007 - May 2009
American Derivatives May 2005 - September 2006
Four Seasons Hotels and Resorts February 2002 - July 2004
The Ritz-Carlton Hotel Company LLC September 1997 - March 1999
Skills
Forecasting, Budgets, P&L Management, Salesforce.com, Customer Service, Account Management, Team Building, Operations Management, Sales, Sales Management, Negotiation, Contract Negotiation, New Business Development, Coaching, Strategic Planning, Financial Analysis, Purchasing, Marketing Strategy, Project Planning, Project Management, Direct Sales, Sales Operations, Selling, Management
Education
Hampton University 1992 — 1996
Bachelor of Arts (B.A.), Business Management
St. Mary's 1988 — 1992
High School Diploma, General Education
Four Seasons Hotels and Resorts September 2015 - Present
Four Seasons Hotels and Resorts June 2015 - Present
Four Seasons Hotels and Resorts 2011 - Present
Four Seasons Hotels and Resorts October 2010 - August 2011
Four Seasons Hotels and Resorts May 2009 - August 2010
Skills
Hotels, Hospitality Management, Restaurants, Hospitality, Catering, Hospitality Industry, Hotel Management, Event Management, Food & Beverage, Resorts, Menu Development, Pre-opening, Banquets, Opera, Property Management..., Tourism, Salesforce, Account Management, Sales
Education
Howard University 2001 — 2006
Four Seasons Hotels and Resorts November 2008 - June 2015
Mina Group November 2008 - June 2015
Skills
Customer Service, Event Management, Hospitality, Restaurants, Food, Event Planning, Public Speaking, Menu Development, Catering, Restaurant Management, Hospitality Management, Fine Dining, Hospitality Industry, Wine, Hotels, Banquets, Culinary Skills, Social Media
Education
Beverage Alcohol Resource 2011 — 2011
BAR-Ready, Spirits & Mixology
Howard University 1991 — 1993
Fig & Olive June 2015 - Present
Live Nation Entertainment September 2014 - May 2015
Lettuce Entertain You Restaurants June 2013 - September 2014
Gordon Ramsay at The London NYC / Luxury Resorts October 2006 - January 2013
Charlie Trotter's in Chicago July 2005 - December 2005
Four Seasons Hotels and Resorts August 2004 - November 2004
Northern Trust 1995 - 2004
Skills
Menu Development, Food & Beverage, Catering, Restaurants, Hospitality Management, Pre-opening, Hospitality Industry, Hotels, Restaurant Management, Hospitality, Hotel Management, Food, Cooking, Fine Dining, Culinary Skills, Cuisine, Chef, Banquets
Education
Culinary Institute of America 2004 — 2006
Associate's degree, Culinary Arts and Related Services
Kendall College
Culinary Arts/Chef Training
Illinois Institute of Technology
Electrical and Electronics Engineering
General Dynamics June 2015 - Present
Fine Staging LLC 2011 - Present
General Dynamics October 2013 - June 2015
Eli's Independent BMW April 2012 - August 2013
The Consulate General of the State of Kuwait, Los Angeles March 2009 - April 2012
CBE 2007 - 2007
Four Seasons Hotels & Resorts November 2005 - September 2006
Four Seasons Hotels and Resorts May 2003 - November 2005
Skills
Hospitality Management, Hospitality Industry, Hotels, Hotel Management, Hospitality, Pre-opening, Resorts, Recruiting, Hiring, Meeting Planning, Employee Relations, Corporate Events, Human Resources
Education
The American University in Cairo 2001 — 2002
Certificate
Home Staging Resources
ASP
Accredited Staging Professional
Association of Property Scene Designers
APSD Stager Pro
Helwan University Cairo
Bachelor's degree
Four Seasons Hotels and Resorts July 2013 - Present
Four Seasons Hotels and Resorts November 2010 - June 2013
Four Seasons Hotels and Resorts May 2009 - October 2010
Four Seasons Hotels and Resorts September 2007 - February 2009
Skills
Hospitality Management, Hotel Management, Rooms Division, Micros, Hospitality Industry, Hotels, Front Office, Resorts, Pre-opening, Hospitality, Revenue Analysis, Property Management..., Opera, Tourism, Guest Service Management, MICROS
Education
HotelSchool - The Hague 2004 — 2007
Bachelor of Business Administration (B.B.A.), Hotel Management
NaturEner USA & NaturEner Canada February 2015 - Present
Four Seasons Hotels and Resorts April 2012 - December 2014
Mechanics Bank 2008 - 2011
Wells Fargo Bank 2007 - 2008
Wells Fargo Bank 2006 - 2007
Wells Fargo Bank 2005 - 2006
Wells Fargo Bank 2004 - 2005
Skills
Business Analysis, Microsoft Office, Lotus Notes, Databases, Customer Service, Active Directory, Windows Server, Technical Support, Troubleshooting, Operating Systems, Windows 7, Windows XP, Networking
Education
Heald College-San Francisco 2011 — 2012
Diploma, Information Technology
UCSB 1999 — 2004
Bachelor of Arts (BA), Political Science, minor in History
Trillium Health Partners Foundation January 2015 - Present
Trillium Health Partners January 2014 - January 2015
AGF Management Limited July 2012 - May 2013
AGF Management Limited June 2010 - July 2012
Four Seasons Hotels and Resorts October 2009 - November 2009
VON Canada- North Bay Branch November 2005 - December 2008
Century 21 Blue Sky Region Realty 2003 - 2005
Community Counselling Centre May 1999 - August 2001
Skills
Crisis Communications, Corporate Communications, Media Relations, Public Relations, Strategic Communications, Investor Relations, Social Media..., Event Planning, Copywriting, Press Releases, Communications Planning, Event Management, Social Media, Internal Communications, Marketing Communications, Speech Writing, Editing, Project Management
Education
Humber College 2009 — 2009
Ontario Graduate Certificate, Honours, Public Relations
Western University
BA, Anthropology
Four Seasons Hotels and Resorts April 2015 - Present
Fontainebleau Miami Beach February 2013 - April 2015
G4S January 2010 - February 2013
AMPCO SYSTEMS PARKING 2010 - 2012
Skills
Access Control, Investigation, CCTV, Police, Protection, Security, Security Operations, Corporate Security, Customer Service, Physical Security, Private Investigations, Security Management, Security Training, Surveillance
Education
Hibbing Community College-A Technical and Community College 2006 — 2008
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration
Miami Jackson High school 2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates
Nobu Hospitality August 2015 - Present
Four Seasons Hotels and Resorts April 2014 - August 2015
The Biltmore Hotel January 2012 - April 2014
Morgans Hotel Group January 2011 - October 2011
Mandarin Oriental Hotel Group 1999 - January 2011
Sonesta Beach Resort Key Biscayne 1997 - 1999
Biltmore Hotel 1992 - 1997
Omni Hotels 1991 - 1993
Skills
Benefits Administration, Employee Relations, Labor Relations, Employee Benefits, Deferred Compensation, Hospitality Management, Hotels, HRIS, Human Resources, Hospitality, Recruiting, Pre-opening, Hotel Management, Hospitality Industry, Succession Planning, HR Policies, Food & Beverage, Rooms Division, Talent Management, Onboarding, Performance Management, Leadership, Management, Revenue Analysis, Training, Resorts, Front Office, Talent Acquisition, Coaching, Hiring, Team Building, Time Management, Employee Engagement, Employee Training, Personnel Management, Payroll, Property Management..., Opening Hotels, FMLA, New Hire Orientations, Micros, Workforce Planning, Union, Interviews, Performance Appraisal, Timesaver, Employee Handbooks, ADP Payroll, SPHR, Banquets
Education
Hood College 1981 — 1985
Bachelor of Arts, Foreign Languages and Education
renohealingmassage.com moldhealing.com November 1983 - Present
own private office August 1983 - Present
Linda Gordon January 1983 - Present
Four Seasons Hotels and Resorts September 1982 - Present
Skills
Healing, Holistic Health, Therapeutic Massage, Deep Tissue Massage, Alternative Medicine, Public Speaking, Coaching, Swedish, Shiatsu, Detoxification, Herbal, Herbs, Research, Stress Management, Therapists, Wellness, Team Building, Management, Stress, Teaching, Public Relations, Nutrition, Sales, Event Planning, Editing, Fundraising, Strategic Planning, Project Management, Budgets, Psychology, Social Media, Leadership, Non-profits, Writing, Personal Development, Grant Writing, Outlook, System Administration, Event Management, PowerPoint, Social Networking, Community Outreach, Marketing, Healthcare, Nonprofits, post trauma post..., therapeutic massage..., oxidative medicine, oxidative healing, integrative holistic...
Education
State University of New York Empire State College 1980 — 1985
Holistic Healing, Body psychology, transformational healing
Hampshire College 1979 — 1984
Consciousness Psychology, Agriculture and lifestyle integration
LearnLaunch May 2015 - Present
National Institute for Student-Centered Education December 2011 - May 2015
Linkage 2009 - 2011
Boston University, Executive Leadership Center 2008 - 2009
Design Management Institute (DMI) 2004 - 2008
Four Seasons Hotels and Resorts 2003 - 2004
Skills
Leadership Development, Organizational..., Instructional Design, Curriculum Design, Staff Development, E-Learning, Program Development, Public Speaking, Strategy, Event Management, Strategic Planning, Marketing, Process Improvement, Budget Management, Project Management, International..., Webinar Management, Webinar Development, White Papers, Launch Experience, Organizational Design, Employee Training, Digital Strategy, Management, Executive Coaching
Education
Hobart and William Smith Colleges 1998 — 2002
Bachelor of Arts (BA), English and Sociology
Loews Hotels December 2014 - Present
Loews Hotels June 2012 - December 2014
Loews Hotels July 2001 - May 2011
Hilton Hotels & Resorts October 1999 - June 2001
Delta Hotels and Resorts® May 1997 - September 1999
Westin Hotels & Resorts April 1994 - April 1997
Four Seasons Hotels and Resorts October 1990 - April 1994
Skills
Hospitality Industry, Hospitality, Accounting, Operations Management, Shared Service Center, Team Leadership, Hospitality Management, Organizational..., Billing Services, Financial Services, Managerial Finance
Education
HEC Montréal
Four Seasons Hotels and Resorts September 2013 - Present
Four Seasons Hotels and Resorts May 2012 - September 2013
Beverly Wilshire Beverly Hills (A Four Seasons Hotel) November 2010 - May 2012
Four Seasons Hotels and Resorts January 2009 - October 2010
Four Seasons Hotels and Resorts March 2010 - June 2010
Four Seasons Hotels and Resorts January 2008 - December 2008
Four Seasons Hotels and Resorts February 2007 - December 2007
Four Seasons Hotels and Resorts July 2005 - January 2007
Skills
Hotel Management, Hospitality Industry, Hotels, Resorts, Hospitality Management, Front Office, Rooms Division, Micros, Hospitality, Revenue Analysis, Property Management..., Guest Service Management, Opening Hotels, Fine Dining, Restaurants, Opera, Hotel Booking, Pre-opening experience, Hiring, Concierge Services, Spa, Leisure, Rooms Division..., Luxury, Menu Development, Convention Services, Banquet Operations, Tourism, Training, Customer Satisfaction, Cost Control, Restaurant Management, Cuisine, OnQ, Lodging, Reservation, Meeting Planning, Revenue Forecasting, Menu Engineering, Hotel Administration, Delphi, Culinary Skills, Up-selling, Guest Recovery, F&B Operations, New Restaurant Openings, Wine, Recipes, Food, P&L
Education
Helwan University Cairo 2002 — 2006
Bachelor Degree, Hotels Management, Very Good
Saint George College in Heliopolis, Cairo, Egypt 1999 — 2002
Secondary School, English, Physics, Chemistry & Biological Studies, 91.6%
El Camino Hospital August 2015 - Present
Saint Francis Memorial Hospital 2007 - May 2015
Saint Francis Memorial Hospital 1996 - January 2007
Four Seasons Hotels and Resorts 1989 - 1995
Skills
Healthcare, Hospitals, HIPAA, Nursing, Healthcare Information..., Nursing Education, BLS, Critical Care, EMR, Acute Care, Patient Safety
Education
Holy Names University 2005 — 2007
Master's degree, Nursing Education
Four Seasons Hotels and Resorts April 2015 - Present
Four Seasons Hotels and Resorts March 2013 - April 2015
Four Seasons Hotels and Resorts April 2012 - March 2013
Mandarin Oriental Hotel Group August 2011 - April 2012
IHG - Indigo Basking Ridge March 2011 - June 2011
Hearts For Honduras November 2010 - May 2011
Skills
Economic Valuation of..., Public Relations, Public Speaking, Social Media, Event Planning, Microsoft Excel, PowerPoint, Hospitality, Social Networking, Event Management, Microsoft Office, Microsoft Word, Media Relations, Facebook, Customer Service, Social Media Marketing
Education
Harvard University 2011 — 2013
Post-Graduate Studies, Sustainable Development
Rutgers University-New Brunswick 2006 — 2010
BA, Political Science, Economics
The London School of Economics and Political Science (LSE) 2008 — 2008
Summer Scholar, Law
Ridge High School 2002 — 2006
Digital Insurance October 2013 - Present
UrbanTrans North America April 2013 - August 2013
Milner Inc. February 2012 - February 2013
Concept Software 2010 - 2012
Starry Eyes Publications and Media July 2005 - May 2010
Georgia Equality October 2002 - March 2005
CBS Radio 2003 - 2004
GE Power September 2000 - August 2002
Four Seasons Hotels and Resorts May 1996 - December 1999
Skills
Email Marketing, Digital Marketing, Social Media, Eloqua, B2B, Concrete 5, Marketing Automation, Digital Video, Responsive Web Design, Salesforce.com, Sitefinity, Sitecore, Drupal, HubSpot, Gamification, Joomla, Marketing Analytics, Digital Integration, Organic Search, HTML5, User Experience, Content Management, Social Media Integration, Mobile Technology, Marketo, Social CRM, Content Integration, WordPress, Content Marketing, PPC, Creative Direction, Pardot, Leadership, Demand Generation, Facebook, SaaS, B2C, LinkedIn, InDesign, Campaign Monitor, Twitter, Photoshop, CRM Integration, Marketing Communications, Illustrator, Microsoft Office, PowerPoint
Education
Vertical Measures 2015 — 2015
Content Marketing Certification
Mercer University - Stetson School of Business and Economics 2006 — 2008
University of Phoenix 2006 — 2006
Marketing Certification
Houston Community College 1993 — 1996
AA
Four Seasons Hotels and Resorts March 2015 - Present
Four Seasons Hotels and Resorts July 2014 - Present
Fox Valley Family YMCA August 2013 - July 2014
Illinois Mathematics and Science Academy May 2013 - August 2013
Walt Disney World July 2012 - March 2013
Cirque du Soleil January 2012 - July 2012
Fox Valley Family YMCA May 2006 - January 2012
Skills
Program Management, Childcare, Customer Service, Event Planning, Nonprofits, Community Outreach, Staff Development, Leadership, Training, Leadership Development, Budgets, Coaching, Team Building
Education
Northern Illinois University 2008 — 2011
Bachelor's degree, General Studies
Waubonsee Community College 2006 — 2008
Associate's degree, Secondary Education and Teaching
Illinois State University 2005 — 2006
Mathematics Teacher Education
FleishmanHillard June 2015 - Present
FleishmanHillard April 2014 - Present
FleishmanHillard April 2013 - April 2014
Fleishman-Hillard October 2011 - April 2013
Four Seasons Hotels and Resorts May 2011 - September 2011
Fairmont Hotels and Resorts May 2010 - September 2010
Kognitive Marketing May 2009 - August 2009
Draftfcb May 2008 - August 2008
Draftfcb May 2007 - August 2007
Skills
Media Relations, Marketing Communications, Social Media Marketing, Public Relations, Social Media, Digital Marketing, Marketing, Management, Corporate Communications, Crisis Communications, Internal Communications, Strategic Communications, Cocoa Touch, Communications Planning, Press Releases
Education
McGill University 2006 — 2010
BCom, Marketing Major
Humber College 2010 — 2011
Post Graduate, Public Relations
University of Economics, Prague 2009 — 2009
BCom, Business
Appleby College 2002 — 2006
Park Hyatt Aviara/Rancho Valencia July 2010 - Present
Four Seasons Hotels and Resorts July 2006 - July 2010
Skills
Deep Tissue Massage, Trigger Point Therapy, Myofascial Release, TMG, Swedish, Therapeutic Massage, Lymphatic Drainage, Spa, Aromatherapy, Neuromuscular Therapy, Fitness, Reflexology
Education
Healing Hands School of Holistic Health 2004 — 2005
Massage Therapy/Therapeutic Massage
Poway Academy of Hair Design 1998 — 1999
Aesthetician/Esthetician and Skin Care Specialist
Canadian Tire July 2014 - Present
Canadian Tire January 2013 - July 2014
Four Seasons Hotels and Resorts September 2012 - October 2012
Canadian Tire Corporation June 2010 - January 2012
Fleishman Hillard International Communications April 2010 - June 2010
Fasken Martineau Dumoulin LLP May 2009 - December 2009
Sears Canada Inc July 2006 - September 2009
Skills
Public Relations, Social Media, Internal Communications, Event Management, Media Relations, Strategic Communications, Corporate Communications, Marketing Communications, Writing, Customer Service, Research, Facebook, Microsoft Office, Media Monitoring
Education
Humber College 2012 — 2012
Public Relations Graduate Certificate
University of Toronto, Victoria College, St. George Campus 2006 — 2011
Honours Bachelor of Arts Honours, Political Science, English, Book and Media Studies
Four Seasons Hotels and Resorts August 2015 - Present
The Warwick Hotel and Restaurant January 2014 - August 2015
The Warwick Hotel and Restaurant September 2009 - January 2014
The Warwick Hotel and Restaurant September 2005 - September 2009
Skills
Bartending, Hospitality, Restaurants, Management, Leadership, Food & Beverage, Communication, Problem Solving, Micros, Hospitality Management, Restaurant Management, Hospitality Industry, Hotels
Education
Penn State University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management
Harrisburg Area Community College 2010 — 2012
Business Administration and Management, General
Four Seasons Hotels and Resorts September 2013 - Present
Four Seasons Hotels and Resorts March 2012 - September 2013
Four Seasons Hotels and Resorts November 2008 - March 2012
Skills
Rooms Division, Customer Service, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Event Management, Food & Beverage, Sales, Event Planning, Finance, Marketing, Inventory Management, Accounting, Spa, Retail
Education
Howard University 2002 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Toniic LLC attendeegirltank2015 - 2015
girltank 2015 - 2015
International Rescue Committee February 2008 - August 2012
Four Seasons Hotels and Resorts January 2007 - February 2008
Four Seasons Hotels and Resorts 2006 - 2007
Four Seasons Hotels and Resorts 2005 - 2006
Loanisland 2003 - 2004
Skills
Event Planning, Customer Service, Non-profits, Business Process, Coaching, Loan Closings, Loan Servicing, Payroll, Small Business, Nonprofits, Market Research, Human Resources, Fundraising, Microsoft Excel, Microsoft Office, Strategic Planning, Leadership, Budgets, Team Management, Report Writing
Education
Hult International Business School 2012 — 2013
Master of Social Entrepreneurship
University of California, San Diego 2001 — 2005
Bachelor of Arts (BA), Economics
Four Seasons Hotels and Resorts 2007 - Present
Four Seasons Hotels and Resorts 2007 - Present
Four Seasons Hotels and Resorts February 1987 - Present
Education
Humber College 1975 — 1977
Setai Hotels and Resorts General ManagerFour Seasons Hotel Sydney1982 - Present
Setai San Diego 2007 - 2008
The Regent Sydney 1982 - 1999
Four Seasons Hotels and Resorts April 1983 - June 1998
Education
Harvard Business School 1983 — 1985
Luxury High Rise April 2009 - Present
Four Seasons Hotels and Resorts 1998 - 2008
Albertsons 1993 - 1998
Rice Epicurean 1987 - 1993
Safeway 1980 - 1987
Skills
Pre-opening, Hospitality Management, Hotel Management, Hospitality, Hospitality Industry, Customer Service, Hotels, Resorts, Food & Beverage, Front Office, Customer Satisfaction, Rooms Division, Management
Education
Houston Community College 1980 — 1982
GB Lodging, LLC October 2014 - Present
New York University May 2010 - Present
Tishman Hotel Corporation March 2003 - October 2014
St. Regis Hotel March 2001 - February 2003
Sheraton Russell August 2000 - March 2001
Sheraton New York 1996 - 2000
The Roosevelt Hotel, New York City September 1994 - October 1996
The Macklowe Hotel February 1990 - June 1994
Millennium Broadway 1990 - 1993
Four Seasons Hotels and Resorts August 1988 - February 1990
Skills
Event Planning, Tourism, Hospitality Management, Hospitality, Management, Revenue Analysis, Hotels, Restaurants, Budgets, Hospitality Industry, Food & Beverage, Hotel Management, Leadership, Training, Process Scheduler, Front Office, Cost Control, Marketing, Supervisory Skills, Contract Negotiation, Social Media Marketing, Facilities Management, Strategic Planning, Forecasting, Hiring, Team Building, Coaching, Team Leadership, Customer Satisfaction
Education
New York University 2004 — 2009
MS, Hospitality Industry Studies
University of Houston 1983 — 1986
BS, Hotel & Restaurant Management
Grove City College 1979 — 1980
Business Admin
Four Seasons Hotels and Resorts June 2011 - Present
Four Seasons Hotel Atlanta 2007 - June 2011
Omni Hotels January 2005 - December 2007
The Coca-Cola Company 1989 - 1998
Skills
Food & Beverage, Meeting Planning, Hotels, Sales, Hospitality, Hospitality Management, Hospitality Industry, Menu Development, Convention Services, Front Office, Event Management, Corporate Events, Restaurants, Banquets, Revenue Analysis, Resorts, Hotel Management, Pre-opening, Trade Shows, Tourism, Catering, Micros, Yield Management, Marketing, Event Planning
Education
University of Tennessee-Knoxville - College of Business Administration 1972 — 1977
Bachelor of Science (BS), Marketing
Scarpetta DOCG April 2012 - Present
The Cosmopolitan of Las Vegas October 2010 - April 2012
The Inn at Dos Brisas March 2010 - October 2010
The Wit Hotel March 2009 - February 2010
Hotel ZaZa January 2007 - May 2008
Four Seasons Hotels and Resorts August 2005 - November 2006
Omni Hotels October 2002 - January 2005
InterContinental Hotels Group 2002 - 2002
Rainbow Lodge January 2001 - December 2001
Westin Hotels & Resorts February 1992 - October 1994
Skills
Hospitality, Customer Service, Hotels, Hospitality Management, Pastry, Baking, Hospitality Industry, Opening Hotels, Food & Beverage, Microsoft Office, Event Management, Hotel Management, Event Planning, Microsoft Excel, Microsoft Word
Education
Houston Community College
credited certificate program, Baking and Pastry Arts/Baker/Pastry Chef
Clutch Group February 2015 - Present
Four Seasons Hotels and Resorts 2012 - Present
Four Seasons Hotels and Resorts 2010 - 2012
Four Seasons Hotels and Resorts 2008 - 2010
Four Seasons Hotels and Resorts 2007 - 2008
Skills
Accounting, Hotels, Accounts Payable, Payroll, ADP Payroll, Lotus Notes, Budgets, Account Reconciliation, Birchstreet, Workday, General Ledger, Mathlab, Xilinx, Pspice, Microsoft Excel, Cash Management, Capital Projects, Inventory Management, Food Cost Management, Food Cost Analysis, Event Planning, Purchasing, Public Speaking, Hospitality, Hospitality Industry, Hotel Management, Hospitality Management, Customer Service
Education
Howard University 2015 — 2017
Master of Business Administration (M.B.A.), Accounting and Finance
Howard University 2001 — 2007
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Four Seasons Hotels and Resorts May 2012 - Present
Four Seasons Hotels and Resorts May 2008 - May 2012
Four Seasons Hotels and Resorts July 2007 - May 2008
Sofitel Luxury Hotels and Resorts September 2000 - July 2007
Sofitel Luxury Hotels and Resorts May 1999 - September 2000
Sky City Hotel December 1996 - May 1999
Harrah's Entertainment January 1995 - November 1996
Embassy Suites July 1994 - December 1994
Embassy Suites July 1993 - June 1994
Merrill Lynch 1987 - 1991
Education
Harvard Business School 1991 — 1993
MBA
Harvard University 1983 — 1987
AB, Economics
J.P. Morgan May 2013 - August 2013
Four Seasons Hotels and Resorts July 2009 - May 2013
Education
University of Washington, Michael G. Foster School of Business 2009 — 2012
Bachelor of Business Administration (B.B.A.), Finance
University of Washington 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Economics
Green River Community College 2005 — 2007
AS, Computer Science
MECA Houston May 2014 - Present
Bernard Controls July 2013 - October 2013
Hotel Icon January 2011 - June 2013
Hotel Indigo April 2006 - January 2011
Helfman Ford January 2005 - June 2006
Dr. Charlene Franklin March 2004 - June 2004
YMCA of Greater Houston April 2003 - March 2004
Four Seasons Hotels and Resorts January 2001 - January 2003
Restoration Hardware January 2000 - January 2001
Disneyland Resorts January 1998 - January 2000
Skills
Front Office, Hotels, Hospitality Industry, Property Management..., Restaurants, Resorts, Event Management, Concierge Services, French, Micros, Guest Service Management, Hotel Management, Microsoft Word, Hospitality Management, Hospitality, Microsoft Excel, Customer Service, Inventory Management, Rooms Division, Training, Hotel Booking, Pre-opening, Food & Beverage, Public Relations, Meeting Planning, OnQ, Adobe Creative Suite, Art History, Microsoft Office, Data Entry, Micro, Access, Blueprint Reading, Schedules, Outlook, Macintosh Applications, PowerPoint, Opera, SMS, Creative Problem Solving, Foreign Relations, Protocol, Executive..., art h, CAD
Education
University of Houston 2001 — 2009
Art History, Art History and History (Modern Art)
Saddleback College 1998 — 2000
Laguna Beach High School 1994 — 1997
Houston Community College
Four Seasons Hotels & Resorts March 2014 - Present
Four Seasons Hotels and Resorts June 2011 - March 2014
Four Seasons Hotels and Resorts July 2005 - March 2014
Teton Mountain Lodge February 2003 - July 2005
Deer Valley Lodging/Premier Resorts May 1997 - February 2003
Skills
Hospitality, Hotels, Resorts, Hospitality Industry, Marketing, Hospitality Management, Hotel Management, Residential Homes, Luxury, Front Office, Management, Property Management, Tourism, Leadership, Revenue Analysis, Micros, Rooms Division..., Communication
Education
Huron University College 1990 — 1994
Bachelor of Arts, Honors History
Havergal College 1986 — 1990
Haller Enterprises, Inc. May 2015 - Present
Haller Enterprises, Inc. April 2012 - May 2015
Haller Enterprises, Inc. October 2011 - May 2015
Haller Enterprises Inc April 2010 - September 2011
Haller Enterprises, Inc. January 2007 - April 2010
Haller Enterprises, Inc. January 2006 - January 2007
Four Seasons Hotels and Resorts 1999 - 2002
Skills
Cooking, Training & Development, Sales Management, HVAC, Gas, Strategic Planning, New Business Development, Public Speaking, Team Building, Customer Relations, Business Planning, Customer Service, Budgeting, Event Planning, Business Management, Team Leadership, Operations Management, Management, Budgets, Sales, Sales Process, Leadership, Employee Training, Project Management, Contract Negotiation, Customer Satisfaction, Training, B2B, Direct Sales, Sales Operations, Account Management, Small Business, Marketing, Marketing Strategy, Negotiation, Trade Shows, Heating, Business Development, Heat Pumps, Air Conditioning, Social Media Marketing, Energy Conservation, Energy Audits, Energy Efficiency, Refrigeration, Solar Thermal, Coaching, Social Networking
Education
HACC, Central Pennsylvania's Community College 2012 — 2015
Associates in Business Adminsatration
St Modans High School
Samuel and Son Co. Ltd. August 2014 - Present
Four Seasons Hotels and Resorts June 2013 - July 2014
Air Canada January 1988 - May 2013
IBM Canada Ltd. 2005 - 2008
Skills
PMP, Project Portfolio..., Vendor Management, Change Management, Project Delivery, PMO, Business Analysis, Program Management, Process Improvement, Requirements Analysis, Integration, IT Strategy, Business Process..., SDLC, MS Project, Software Project..., IT Management, Project Planning, IT Service Management, Airlines, Cross-functional Team..., Project Management, ITIL, Leadership, Business Process, Resource Management, Quality Assurance, Business Intelligence, Aviation, Product Management, Contract Management, Operations Management, Six Sigma, Team Leadership, Software Documentation, Analysis, Airports, Team Management, Requirements Gathering, Outsourcing, ERP, Service Delivery, IT Operations, Governance, CRM
Education
Humber College 1996 — 1998
Computer Programming
The Old School Game Vault September 2007 - Present
Four Seasons Hotels and Resorts October 2004 - September 2007
Skills
Small Business, Entrepreneurship, Start-ups, New Business Development, Marketing Strategy, Marketing, Team Building, Strategic Planning, Sales Management, Sales, Social Media Marketing, Coaching, Online Marketing
Education
Kendall College 1998 — 1999
Associate of Arts and Sciences (AAS), Culinary Arts/Chef Training
Illinois Central College 1995 — 1998
Associate's degree, Business Administration and Management, General
Towers July 2004 - December 2009
Towers Productions 2004 - 2009
Four Seasons Hotels and Resorts 1996 - 1998
Skills
Avid, Broadcast, Media Production, Television, Post Production, Video Production, Producing, Entertainment, Documentaries, Theatre, HD Video, Film Production, Avid Media Composer
Education
Illinois State University 1974 — 1977
BA, Theatre
Century 21 People’s Choice Realty Inc May 2004 - Present
Four Seasons Hotels and Resorts April 2013 - Present
Four Seasons Hotels and Resorts October 2010 - March 2013
City of Brampton July 2008 - December 2008
Environment Canada September 2007 - May 2008
Woodbine Entertainment Group May 2006 - July 2007
Education
University of Toronto 2011 — 2012
Certificate in Business Analysis, School of Continuing Studies
University of Guelph 2004 — 2009
Honours Bachelor of Applied Computing, Distributed Computing and Communications Systems Technology
Humber College 2004 — 2009
Advanced Diploma, Wireless Telecommunications Technology
Workplace Safety and Insurance Board (WSIB) September 2015 - Present
Toronto Community Housing April 2014 - Present
York University January 2013 - March 2014
City of Brampton March 2012 - December 2012
Four Seasons Hotels and Resorts September 2007 - February 2012
Orchard International 2006 - 2007
Skills
Purchasing, Project Planning, Supply Chain Management, Negotiation, Marketing, Procurement, Retail, Project Management, Contract Negotiation, Analysis, Program Management, Contract Management, Leadership, Customer Service, Microsoft Office
Education
Humber College
Supply Chain Management
Humber College 2010 — 2011
Project Management, Completed
Sheridan College
Business - Retail
Four Seasons Hotels and Resorts February 2014 - Present
Four Seasons Hotels and Resorts July 2012 - February 2014
Four Seasons Hotels and Resorts May 2011 - July 2012
Four Seasons Hotels and Resorts November 2010 - May 2011
Skills
Hospitality, Hotels
Education
Hillsdale College 2006 — 2010
Marketing Management
FS Language July 2011 - Present
Great Oak School October 2012 - October 2012
Bayou Village School (Waldorf Inspired) August 2011 - June 2012
Shining Star Kindergarten (Waldorf education) 2010 - 2011
Alief ISD 2007 - 2010
Four Seasons Hotels and Resorts January 2006 - October 2006
Renaissance Hotel - Houston 2003 - 2005
Skills
Portuguese, Teaching, Management, Curriculum Development, Entrepreneurship, English, Educational Leadership, Curriculum Design, Teacher Training, ESL, Teaching English as a...
Education
Rudolf Steiner College 2012 — 2015
Master of Art in Education, Waldorf/Steiner Teacher Education
ACT Houston 2007 — 2007
Texas Alternative Teacher Certification, Kindergarten - 8th Grade
University of Houston 2003 — 2005
Bachelor, Hotel & Restaurant Management
Houston Community College 2002 — 2003
Associate in Science
Home Team of America June 2004 - Present
United States Army January 1983 - October 2004
Four Seasons Hotels and Resorts March 1977 - June 1979
Skills
Luxury, New Home Sales, Buyers, First Time Home Buyers, Real Estate Transactions, Real Estate, Short Sales, FHA, Listings, Buyer Representation, SFR, Foreclosures, New Homes, Rentals, Referrals, Contract Negotiation, Single Family Homes, Residential Homes, Condos, Sellers, Mortgage Lending, Townhomes, Real Property, Relocation, Investment Properties, Selling, 1031 Exchanges, Relocation Buyers
Education
Hawaii Pacific University 1998 — 2001
BSBA, Entrepreneurship/Entrepreneurial Studies
Northwestern Michigan College 1982 — 1983
GS, General Studies and Aviation
Four Seasons Hotels and Resorts door attendantisland hotelSeptember 1986 - Present
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry, Customer Satisfaction, Hotel Management, Resorts, Customer Service, Event Management, Training, Leadership, Management, Budgets, Microsoft Office, Sales, Rooms Division
Education
Green River Community College 1980 — 1983
Service Master June 2015 - Present
Four Seasons Hotels and Resorts November 2007 - January 2015
Claims Resource Services March 2003 - September 2007
Java City Café November 1998 - March 2003
Skills
Event Management, Client Relations, Hospitality, Sales, Outlook, Microsoft Excel, Microsoft Word, Revenue Cycle Management, Corporate Communications
Education
Heald College 2001 — 2004
Associate's Degree, Business Administration
Los Altos High School 1997 — 2001
High School, General Education
Summit NW Corp. December 2011 - Present
Four Seasons Resort Bali at Jimbaran Bay, Bali-Indonesia December 2000 - May 2008
Four Seasons Hotels and Resorts December 1999 - December 2000
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, C++, C, Java, Inventory Management, Access, Sales, AutoCAD, Project Management
Education
Heald College-Portland 2012 — 2014
Associate's degree, Business Administration and Management, General
STIE TRIATMA MULYA, BADUNG, BALI-INDONESIA 2005 — 2007
Bachelor's degree, Economics
Massage Envy May 2014 - Present
Four Seasons Hotels and Resorts February 2014 - Present
Bodhisattva Holistic Living January 2014 - Present
Massage Envy October 2005 - Present
Starbucks October 2008 - October 2009
Starbucks August 2006 - August 2007
Skills
Swedish, Therapeutic Massage, Sports Massage, Craniosacral Therapy, Reflexology, Prenatal Massage, Trigger Point Therapy, Deep Tissue Massage, Stretching, Relaxation
Education
Missouri College 2004 — 2005
Massage Therapy/Therapeutic Massage
Huntingdon College 1999 — 2003
Bachelor of Arts (B.A.), Kinesiology and Exercise Science
ARAMARK Business Dining August 2004 - Present
Wyndham St. Anthony Hotel January 2000 - August 2004
Four Seasons Hotels and Resorts March 1998 - January 2000
Petroleum Club of Houston April 1994 - March 1998
Skills
Catering, Food Service, Menu Development, Chef, Pastry, Sanitation, Food Safety, Recipes, Restaurant Management, Culinary Skills, Food & Beverage, Banquets, Hospitality, Food Preparation, Fine Dining
Education
Southwest Texas State University
Houston Community College
Culinary Arts
International School of Confectionary Arts
Pulled Sugar, Pastillage and Cocoa Painting
Albert Uster Imports
Seasonal Chocolate Centerpieces
Ball Group April 2014 - September 2014
Kæftens Bekæmpelse October 2012 - April 2014
Four Seasons Hotels and Resorts July 2013 - October 2013
Lagkagehuset September 2012 - October 2013
Lagkagehuset November 2008 - August 2012
Skills
Customer Service, Hospitality, Human Resources, English, Positive Can-do Attitude, Social Media, Creative
Education
Hawaii Pacific University
Bachelor of Science in Business Administration, Management and Human Resources Development
Copenhagen Business Academy 2012 — 2014
AP Degree Programme, Service, Hospitality and Tourism Management
TAFE 2012 — 2012
Abroud Studies (High School), General Studies
International Business College, Aabenraa 2009 — 2012
High School, Global studies
R.A. Investment Inc. 2007 - 2013
Four Seasons Hotels and Resorts June 2004 - October 2007
Education
Houston Community College 2001 — 2003
Associate's degree, Mathematics, 2.8
PepsiCo / Frito-Lay May 2014 - Present
PepsiCo / Frito-Lay February 2012 - May 2014
PepsiCo / Frito-Lay April 2011 - February 2012
IRI October 2008 - April 2011
La Brea Bakery June 2005 - August 2008
Four Seasons Hotels and Resorts June 2002 - August 2003
Skills
Marketing, Shopper Marketing, Customer Insight, Consumer Products, Brand Management, FMCG, Brand Equity, Product Innovation, Marketing Research, Trade Marketing, Cross-functional Team..., Social Media, Competitive Analysis, Market Planning, Market Analysis, Marketing Management, Categorization, Segmentation, IRI, Nielsen, Food & Beverage, Hospitality, Hospitality Management, Hospitality Industry, Marketing Strategy, Management, Strategy, Leadership, Market Research
Education
Illinois Institute of Technology
Master of Business Administration (MBA)
Vanderbilt University
Bachelor of Science (BS)
Full Spectrum Laser July 2015 - Present
Four Seasons Hotels and Resorts April 2010 - April 2015
Argopoint LLC August 2014 - October 2014
Harvard Business School October 2013 - January 2014
Tijuana Zonkeys May 2011 - September 2012
In-N-Out Burger December 2008 - December 2009
MGM Grand Hotel & Casino Las Vegas May 2008 - September 2008
Skills
Economics, Research, Market Research, International Relations, History, Public Policy, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Social Media, Corel Draw, Adobe Illustrator, Google Analytics, Lead Generation, Enterprise Reporting..., ERP Software
Education
Harvard University 2011 — 2014
ALB, Economics
Saint Augustine High School 2005 — 2009
High School
Summit NW Corp. December 2011 - Present
Four Seasons Hotels and Resorts December 2000 - May 2008
Skills
Accounting, Invoicing, Customer Service, Financial Reporting, Credit, Accounts Receivable, Forecasting, Payroll, Hotels, Hospitality Industry
Education
Heald College-Portland 2012 — 2014
Associate's Degree, Business Administration with an emphasis in entrepreneurship, A
Triatma Mulya, Denpasar, Bali, Indonesia 2005 — 2007
Bachelor's degree, Economics