Four Seasons Hotels and Resorts
Industry: Hospitality company
DescriptionFour Seasons Hotels Limited, trading as Four Seasons Hotels and Resorts, is an international luxury hospitality company headquartered in Toronto, Ontario. Four Seasons operates more than 100 hotels worldwide. Since 2007, Bill Gates and Prince Al-Waleed bin Talal have been majority owners of the company. Headquarters: Toronto, Canada Reservations: 00 800 6488 6488 CEO: Allen Smith (23 Sep 2013–) Revenue: 4.3 billion USD (2015) Owners: Shahid Khan, Cascade Investment, Kingdom Holding Company Founders: Isadore Sharp, Murray Koffler
Four Seasons Hotels and Resorts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Four Seasons Hotels and Resorts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Four Seasons Hotels and Resorts Salaries. You can even request information on how much does Four Seasons Hotels and Resorts pay if you want to. Learn about salaries, pros and cons of working for Four Seasons Hotels and Resorts directly from the past employees.
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6,272 Four Seasons Hotels and Resorts employees in database. Find out everything there's to know about Four Seasons Hotels and Resorts employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Four Seasons Hotels and Resorts Employees
Four Seasons Hotels and Resorts May 2015 - Present
Hyatt Place Dublin/Pleasanton May 2013 - October 2013
Hyatt Fisherman's Wharf June 2011 - December 2012
Grand Hyatt San Francisco April 2010 - June 2011
Skills
Travel Planning, Sales, Sales Management, Sales Operations, International Sales, Short Sales, Sales Presentations, Business Analysis, New Business Development, Business, Strategic Planning, Business Strategy, Training, Contract Negotiation, Customer Service, Hospitality, Bilingual-English/Spanis..., Catering, Convention Services, Front Office, Travel Agency, Hospitality Industry, Hospitality Management, Resorts, Revenue Analysis, Food & Beverage, Hotel Management, Hotels, Event Management, Tourism, Event Planning, Meeting Planning, Banquets
Education
Universidad Nacional San Antonio Abad del Cusco 2001 — 2006
Hotel Management & Business Administration, Hotel Management & Business Administration Bachelor Degree
Universidad Nacional San Antonio Abad del Cusco 2000 — 2005
Bachelor’s Degree in Hospitality and Business Administration
Country Business Inc. January 2014 - Present
Vermont Business Valuations May 2015 - Present
Cheese Traders and Wine Sellers October 2010 - February 2015
MillionBrains, Open Innovation System April 2010 - November 2010
Fag Kurser October 2009 - April 2010
Suyana Remote Hotels 2009 - 2010
Four Seasons Hotels and Resorts February 2007 - May 2009
English Time Language Schools & Overseas Education January 2006 - November 2006
New England H2O June 2005 - August 2005
Baphumelele Children's Home July 2004 - December 2004
Skills
Business Development, Marketing Strategy, Entrepreneurship, Human Resource..., Capacity Building, Strategic Planning, Operations Management, Process Improvement, Team Leadership, International, Website Development, Sales, Presentations, E-commerce, Business Planning, Leadership, Sales Operations, Management
Education
Copenhagen Business School 2009 — 2010
MBA, Entrepreneurship/Business Development
American University 2001 — 2005
Bachelors, International Economics and Development
Touchstone Institute June 2014 - Present
Freelance Writing and Editorial Services 2004 - Present
Four Seasons Hotels and Resorts January 2008 - December 2013
Canadian Child Care Federation 2006 - 2007
Colborne Communications 2001 - 2004
Skills
Content Strategy, SEO, Copy Editing, Web Content, Editing, Writing, Corporate Communications, New Media, Copywriting, Proofreading, Blogging, Social Media Marketing, Producing Web Content, Journalism, AP Style, Retail Marketing, Internal Communications, Intranet Portals, Technical Writing, HTML, CSS, CQ5
Education
Algonquin College of Applied Arts and Technology
Teaching English as a Second/Foreign Language
Carleton University
BA (Honours), English Literature
MGM Resorts Event Productions May 2014 - Present
White Hot Events June 2010 - Present
Pacific Event Productions February 2008 - June 2010
Four Seasons Hotels and Resorts May 2003 - February 2008
Skills
Entertainment, Lighting, Hospitality, Interior Design, Marketing, Event Management, Advertising, Event Planning, Social Media Marketing, Marketing Communications, Marketing Strategy, Direct Mail, Budgets, Trade Shows, Live Events, Corporate Events, Hotels, Parties, Sponsorship, Weddings, Catering, Meeting Planning, Sales, Fundraising, Training, Resorts, Private Events, Restaurants, Event Producing, Wedding Planning, Receptions, Holidays, Coordinating Events, Time Management, Festivals, Talent Booking, Galas, Relationship Marketing, Fundraisers, AV, Incentives, Coordinating Special..., Tour Management, Emcee, Venue, Special Event, Projection, Production Managment, Birthdays, Concerts
Education
Arizona State University 1997 — 2002
Bachelor of Science (BS), International Marketing
The St. Regis Princeville Resort November 2014 - Present
Four Seasons Hotels and Resorts October 2011 - November 2014
four seasons hotel istanbul March 2009 - October 2011
Hyatt Hotels Corporation June 2008 - April 2009
Ciragan Palace Hotel Kempinski March 2006 - July 2007
Education
Anadolu Üniversitesi
Illuminate Face and Body Bar August 2015 - Present
Plus One - Cisco Systems November 2014 - August 2015
Millennium Partners Sports Club Management LLC May 2009 - June 2014
Four Seasons Hotels and Resorts May 2008 - August 2009
The Sports Club Company November 2006 - May 2008
The Sports Club/LA November 2004 - November 2006
Ritz Carlton Naples January 2004 - December 2004
Skills
Spa, Fitness, Wellness, Hospitality, Hotels, Operations Management, Customer Service, Coaching, Event Planning, Budget, Pre-opening, Team Building, Budgets, Purchasing, Training, Management, Marketing, Public Relations, Resorts, Employee Training, Social Networking, Recruiting, Business Development, Sales, Retail, Hiring, Hospitality Management, Program Management
Education
Arizona State University 1989 — 1993
Sorbonne University 1992 — 1992
French Language and Literature
The LINQ Hotel & Casino October 2014 - Present
Green Orchid Events 2009 - Present
MGM Grand Hotel & Casino Las Vegas April 2013 - October 2014
MGM Grand Hotel & Casino Las Vegas July 2007 - April 2013
Four Seasons Hotels and Resorts 2006 - 2007
Four Seasons Hotels and Resorts 2004 - 2006
Skills
Hospitality, Hotels
Education
TISOH- The International School of Hospitality 2014 — 2014
Meeting and Event Catering
University of Nevada-Las Vegas
Bachelor of Science (BS), Sport and Fitness Administration/Management
Reliance Home Comfort January 2015 - Present
Reliance Home Comfort January 2013 - December 2014
PwC January 2009 - July 2012
Four Seasons Hotels and Resorts June 2006 - August 2006
Skills
Assurance, IFRS, Internal Controls, Financial Reporting, US GAAP, Accounting, External Audit, Financial Analysis, Financial Accounting, Auditing, Financial Modeling, Analysis
Education
Canadian Institute of Chartered Accountants 2009 — 2012
CA
York University - Schulich School of Business 2004 — 2008
International Bachelor of Business Administration with Honours, Accounting and Finance
Manchester Business School 2007 — 2007
Bachelor of Business Administration (BBA), Exchange
Hyatt Regency January 2014 - Present
Four Seasons Hotels and Resorts October 2011 - December 2013
Four Seasons Hotels and Resorts October 2013 - October 2013
Four Seasons Hotels and Resorts January 2009 - October 2011
Education
Anadolu Üniversitesi 2009 — 2014
İşletme ve Yönetim, Genel
Maçka Akif Anadolu Lisesi 2004 — 2008
Four Seasons Hotels and Resorts January 2015 - Present
Four Seasons Hotels and Resorts March 2014 - January 2015
Princess Cruises 2011 - 2012
Resort de Campo & Polo 2009 - 2010
Four Seasons Hotels and Resorts 2008 - 2009
Skills
Customer Service, Customer Satisfaction, Hospitality Industry, Telephone Reception, Spanish-English, Tourism, Hospitality Management, Portuguese, Sales, Travel, Administration, Restaurants, Food & Beverage, Cash Handling Experience, Credit Card Transaction..., Emergency Medical..., Telephone Skills, Front Office, Hotel Booking, Spanish, Hotel Management, Event Management, Bilingual, ADP Payroll, Payroll Administration, Purchasing, Scheduling, Hotels, MICROS, Hospitality
Education
Universidad Abierta Interamericana 2003 — 2006
Bachelor's degree, Hospitality
Keller Williams San Carlos November 2013 - Present
Nordstrom Product Group 2011 - 2015
Intero Real Estate Services August 2011 - October 2013
Private Consulting January 2010 - August 2011
Cisco Systems April 2010 - September 2010
Four Seasons Hotels and Resorts September 2008 - December 2009
Mark Becker, Inc. January 2000 - June 2008
Schwartzman Distributing, Inc. August 1990 - December 2000
Skills
Project Management, Customer Service, Vendor Management, Customer Satisfaction, CRM, Contract Negotiation, Property Management, Sales, Negotiation, Real Estate, Program Management, Purchasing, Budget, Team Building, Contract Management
Education
California Polytechnic State University-San Luis Obispo 1983 — 1989
BS, Agriculture Business
California Agriculture Leadership Foundation
Academy of Art University 2007 — 2008
Masters Interior Architecture and Design
Bellarmine College Preparatory 1979 — 1983
Maritz Travel Company January 2009 - Present
Capital Group June 2008 - December 2008
Four Seasons Hotels and Resorts November 2005 - November 2007
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Adobe Acrobat, Delphi, Meeting Planning, Event Planning, Event Management, Hotels, Hospitality, Corporate Events, Contract Negotiation, Management, Customer Service, Hospitality Industry, Sustainable Tourism, Trade Shows, Tourism, Budgets, Social Media Marketing, Hotel Management, Hospitality Management
Education
Arizona State University 2012 — 2013
Master's degree, Sustainable Tourism, 4.0
University of Nevada-Las Vegas 2004 — 2008
Bachelor of Science Degree, Meeting & Event Management
Four Seasons Hotels and Resorts August 2010 - August 2014
Bellagio Hotel and Resort August 2004 - August 2010
The Ritz-Carlton Hotel Company LLC 2002 - 2004
Fairmont Hotels & Resorts 1996 - 2002
Skills
Banquets, Fine Dining, Budgets, Catering, Food & Beverage, Menu Development, Restaurants, Culinary Skills, Cuisine, Hospitality Management, Pre-opening, Restaurant Management, Resorts, Hotels, Hospitality Industry, Recipes, Hospitality, Food, Food Service, Chef, Menu Costing, Gourmet, Menu Engineering, Culinary Management, Micros, Seafood, Food Quality, Food Preparation, Wine, Hotel Management, New Restaurant Openings, Cooking, Opening Hotels, Food Cost Management, Recipe Testing, Food Safety, Pre-opening experience, Labor Control, Sauces, Gastronomy, Food Cost Analysis, Food Industry, Hiring, Culinary Education, Butchery, F, ServSafe, HACCP, Cost Control, Revenue Analysis
Education
Algonquin College of Applied Arts and Technology 1995 — 1997
Bachelor of Arts, Culinary
Compass Group North America July 2014 - Present
The Sam Houston Hotel January 2014 - July 2014
Four Seasons Hotels and Resorts August 2012 - January 2014
Perry's Steakhouse & Grille December 2011 - August 2012
El Toro Restaurants April 2010 - December 2011
BJ's Restaurants, Inc. March 2007 - April 2010
Freebirds World Burrito May 2006 - March 2007
Skills
Food & Beverage, Restaurant Management, Restaurants, MICROS, Fine Dining, Menu Development, Menu Engineering, Hospitality, Hospitality Management, Wine, New Restaurant Openings, ServSafe, Serve Safe Certified, Open Table, Bartending, Multi-Unit Management, P&L Analysis, Catering, Banquets, Hotels, Food, Hospitality Industry, Customer Service
Education
University of Houston, Conrad N. Hilton College of Hotel and Restaurant Management 2007 — 2012
Bachelor’s Degree, Hotel and Restaurant Management
Four Seasons Hotels and Resorts November 2014 - Present
Tabernash, Co May 2014 - Present
Ace Eat Serve January 2014 - May 2014
Lodge and Spa Cordillera November 2012 - February 2013
Lodge & Spa at Cordillera 2012 - 2013
Taste of The Wild: Denver Zoo May 2012 - November 2012
Skills
Restaurants, Culinary Skills, Photography
Education
Metropolitan State University of Denver 2013 — 2016
Bachelor's Degree, Human Nutrition
Johnson & Wales University-Denver 2011 — 2013
Associate of Arts and Sciences (AAS)
42
Associate, Science of Culinary Arts
Hyatt Vineyard Creek Hotel & Spa April 2013 - Present
Sheraton Sonoma County - Petaluma May 2012 - April 2013
Doubletree by Hilton Sacramento January 2009 - May 2012
Four Seasons Hotels and Resorts April 2007 - October 2008
CopperWynd Resort & Spa October 2004 - April 2007
Skills
Catering, Hotels, Trade Shows, Hospitality Industry, Convention Services, Hospitality Management, Banquets, Hospitality, Food & Beverage, Revenue Analysis, Weddings, Hotel Management, OnQ, Meeting Planning, Front Office, Resorts, Rooms Division, Yield Management, Wedding Planning, Tourism, Strategic Partnerships
Education
Arizona State University 2004 — 2008
Four Seasons Hotels and Resorts September 2014 - Present
Nobu Restaurant September 2014 - Present
Four Seasons Hotels and Resorts June 2013 - May 2014
Gloria Palace Hotels July 2012 - October 2012
Limak International Hotels & Resorts July 2011 - October 2011
Education
Anadolu Üniversitesi 2007 — 2012
Tourism and Hotel Management
Free-lance Writer January 2001 - Present
AT&T January 1997 - July 1998
Four Seasons Hotels and Resorts 1987 - May 1994
Skills
51 years of life and 4..., Computer software..., Sytems Administrator &..., IT network securtiy, Demolition Expert "none..., Engineering Design, Writing, Humorist
Education
AmeriTech College-Draper
Computer Technology/Computer Systems Technology
sylmar
Four Seasons Hotels and Resorts August 2014 - Present
eBrains, Inc. June 2011 - August 2014
KDUS - The FAN AM 1060 August 2009 - June 2011
KUPD 97.9 FM August 2009 - April 2010
Arizona State University August 2008 - May 2009
Skills
Social Media Marketing, Facebook, Journalism, Press Releases, PowerPoint, Social Media Outreach, YouTube, Microsoft Office, Social Media Development, Social Media Monitoring, Performance Reporting, Reporting & Analysis, Twitter, Excel, Culinary Skills, Food Safety, ServSafe Certified
Education
Scottsdale Community College 2013 — 2014
Associate of Arts and Sciences (AAS), Culinary Arts and Related Services
Arizona State University 2005 — 2009
Bachelors, Broadcast Journalism
Four Seasons Hotels and Resorts March 2012 - July 2014
Hilton Shanghai Hongqiao October 2010 - March 2012
Hilton Hefei March 2007 - October 2010
Skills
Master Trainer, Pre-opening, Guest Satisfaction, Hotel Management, Staff Training, Software Quality Control, Customer Satisfaction, Hospitality Industry, Resorts, Hospitality Management, Hotels
Education
Anhui University 2003 — 2007
Bachlor, English Language and Literature
JP Morgan Securities / Chase Bank / Washington Mutual Bank 2008 - 2014
Four Seasons Hotels and Resorts 2006 - 2008
US Navy 2001 - 2005
Spectria 1999 - 2000
Skills
Administrative..., Budget Development, Budget Variance, Business Plan..., Compliance, Customer Service..., Decision Making, Leading Multi-Cultural..., Matrix Management, Microsoft Office..., Operations Management, Productivity Increase, Professional Development, Strategic Planning, Strategic Vision
Education
Arizona State University
Global Business, Finance and Financial Management Services
Four Seasons Hotels and Resorts April 2013 - Present
Levy Restaurants March 2012 - Present
Hospitality Services June 2004 - Present
soowoo steakhouse August 2009 - January 2012
olivos restaurant February 2005 - November 2010
Skills
Wine, Restaurants, Restaurant Management, Microsoft Excel, Menu Development, Inventory Control, Hospitality Management, Hospitality Industry, Hospitality, Food & Beverage, Event Management, Fine Dining, Customer Service, Bartending, Banquets, Catering, Food
Education
Universidad Nacional Autónoma de Honduras 1999 — 2000
comercio internacional, marketing
Universidad Católica de Honduras 'Nuestra Señora Reina de la Paz' 1995 — 1999
ingenieria industrial y comercial, marketing
Instituto San Francisco, Honduras 1988 — 1992
high school degree, science and math
Crescent Enterprise Solutions, Inc. February 2015 - Present
ABC-CLIO June 2014 - Present
Mission City Fumigation March 2013 - September 2013
ABC-CLIO February 2013 - April 2013
Cottage Health System June 2007 - January 2013
Cottage Health System March 2006 - June 2007
Four Seasons Hotels and Resorts June 2005 - March 2006
Four Seasons Hotels and Resorts February 1999 - June 2005
Skills
Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Microsoft Office, Microsoft Excel, Microsoft Word, Food & Beverage, Culinary Education, Culinary Management, Culinary Skills, Human Resources, Labor Management, Management, Training, Hiring, Employee Relations, Recruiting, Performance Management, Interviews, HRIS, New Hire Orientations, Hospitality, Employee Training, Leadership, Team Building, Hospitality Management, Hotels, Employee Engagement, Onboarding, Policy, Event Planning, Organizational..., Labor Relations
Education
Ashford University 2009 — 2011
Master of Arts (M.A.), Organizational Management
Ashford University 2009 — 2010
Bachelor of Arts (B.A.), Organizational Management
California Culinary Academy 1996 — 1998
Associate of Arts (AA), Culinary Arts/Chef Training
Antelope Valley College 1994 — 1996
Certificate, Business Administration
Four Seasons Hotels and Resorts March 2005 - Present
Morton's The Steakhouse January 2004 - 2005
Skills
Resorts, Fine Dining, Culinary Skills, Catering, Hotels, Hotel Management, Hospitality Management, Pre-opening, Restaurants, Menu Development, Banquets
Education
Travel Institute of the Pacific 2002 — 2005
Associate's degree, Culinary Arts/Chef Training
Department of Public Social Services April 2015 - Present
Los Angeles County January 2012 - April 2015
Oz Photography January 2004 - January 2015
City of Torrance January 2012 - January 2013
FinisherPix April 2012 - May 2012
The Beverly Hills Hotel January 2009 - January 2012
Super Sports September 2011 - November 2011
WEHO Television May 2007 - December 2010
Loveliness Wedding Gallaria January 2004 - September 2009
Four Seasons Hotels and Resorts October 2006 - August 2009
Skills
Photography, Videography, Music, Studio Photography, Weddings, Hospitality, Eligibility, Management, Digital Photography, Editing
Education
Academy of Art University 2000 — 2004
MFA, Photography
San Diego State University-California State University 1993 — 1999
BA, History
East Los Angeles College 1988 — 1993
AA, Liberal Arts
@Properties October 2011 - Present
Coldwell Banker Residential Brokerage April 2000 - October 2011
Four Seasons Hotels and Resorts August 1994 - May 1998
Skills
Residential, Short Sales, Relocation, Foreclosures, Residential Homes, Leases, New Home Sales, Listings, Townhomes, Buyer Representation, Condos, Single Family Homes, First Time Home Buyers, Real Estate, Sellers, Investors, Buyers, Referrals, REO, New Homes, Property, ABR, Vacation Homes, Real Property, Listing Homes, Income Properties, Luxury, Investment Properties, Rentals, Home Staging, e-PRO, Brokerage
Education
Florida International University 1990 — 1994
Bachlor's of Science & AA, School of Hospitality Management and Business Administration
American University 1980 — 1984
Business & Psychology
Four Seasons Hotels and Resorts May 2015 - Present
Citizen Catalyst May 2014 - Present
Modus Hotels November 2014 - June 2015
Argent Financial Group, Inc. May 2013 - July 2013
Southern Adventist University February 2009 - April 2011
Miracle Meadows School August 2007 - June 2008
Skills
Event Planning, Team Leadership, Leadership, Hospitals, Nonprofits, Time Management, Customer Service, Management
Education
Georgetown University Law Center 2013 — 2016
Doctor of Law (JD)
Andrews University 2011 — 2013
Bachelor's of Health Science, Physical Therapy
Four Seasons Hotels and Resorts December 2013 - Present
Four Seasons Hotels and Resorts November 2010 - December 2013
Four Seasons Hotels and Resorts April 2008 - November 2010
Trump International Sonesta Beach Resort September 2007 - April 2008
Skills
Accounting, Financial Reporting, Resorts, Hotels, Micros, Revenue Analysis, Front Office, Pre-opening, Rooms Division, Hospitality Management, Hospitality Industry, Hospitality, Timesaver, Property Management..., Tourism, Labor Management, Opening Hotels, Opera, Heath Labor Managment, Infogenesis, Community Associations, Hotel Management, Budgets, Yield Management, Customer Service
Education
Stonehill College 1995 — 1998
Bachelor's degree, Economics and Accounting
Ярославский Государственный Университет им. П.Г. Демидова (ЯрГУ) 1992 — 1995
Bachelors degree, accounting
Laundry Consulting Services 2009 - Present
The Biltmore Hotel 2010 - 2012
Ritz Carlton South Beach 2007 - 2008
Four Seasons Hotels and Resorts 2003 - 2006
Westin Hotel Hollywood 2002 - 2003
Ritz Carlton Key Biscayne 2001 - 2002
Skills
Hotels, Resorts, Hospitality Management, Hospitality Industry, Laundry, Hospitality, Property Management..., Micros, Food & Beverage, Tourism, Restaurants, Fine Dining, Hotel Management, Front Office, Customer Service, Rooms Division, Opera, Yield Management, Revenue Analysis, Cost Control, Pre-opening experience, Hygiene, Employee Training, Process Consulting, Production Budgeting, Operating Budgets, Employee Relations, Operations Management, Pre-opening, Training, Purchasing, Hiring, MICROS
Education
American InterContinental University 2014 — 2016
Bachelor's Degree, Specialization in Operations Management
American InterContinental University 2012 — 2014
Associate of Arts (AA), Business Administration and Management, General
Legends Hospitality December 2010 - Present
ARAMARK Sports, Entertainment and Conventions August 2005 - December 2010
Aramark September 1995 - July 2005
Fairmont Chateau Laurier September 1990 - September 1995
Four Seasons Hotels and Resorts 1983 - 1990
ParkLane Hotel 1981 - 1983
Skills
Staff Development, Menu Development, Culinary Skills, Financial Systems, Conflict Resolution, Food Service, Cuisine, Hotels, Banquets, Food & Beverage, Cooking, Food Safety, Customer Satisfaction, Hospitality Industry, Restaurants, Catering, Food Preparation, Recipes, Pastry, Pre-opening, Fine Dining, Food, Restaurant Management, Sanitation, Hospitality Management, Mediterranean, Food Quality, Gourmet, Menu Costing, Seafood, Hiring, Hospitality, Cost Control, Italian cuisine, Culinary Education, Micros, Sauces, Wine, Menu Engineering, New Restaurant Openings, ServSafe, Chef, Baking, Resorts, Labor Control, Recipe Testing, Food Cost Management, Banquet Operations, Food Cost Analysis
Education
The Culinary Institute of America 2008 — 2008
Pro Chef II, Chef de Cuisine
Algonquin College of Applied Arts and Technology 1980 — 1982
Culinary Arts
Westin Philadelphia & Le Méridien Philadelphia March 2014 - Present
Renaissance hotels August 2012 - March 2014
Castle Hill Inn and Resort - Relais & Chateaux February 2012 - August 2012
Four Seasons Hotels and Resorts February 2000 - January 2012
Skills
Hospitality Management, Pre-opening, Resorts, Hospitality Industry, Hotel Management, Fine Dining, Banquets, Revenue Analysis, Food & Beverage, Restaurants, Hospitality, Rooms Division, Micros, Hotels, Front Office, Negotiation, Strategic Planning, Competency Management, Asset Management, P&L Management, Luxury, Owner Representation
Education
Ain Shams University 1996 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, B+
Fairmont Grand Del Mar August 2015 - Present
The Grand Del Mar April 2014 - Present
The Grand Del Mar January 2011 - Present
George Weir Asphalt Company January 2012 - May 2012
Four Seasons Hotels and Resorts May 2005 - August 2010
Skills
Micros, Food & Beverage, Fine Dining, Hospitality, Banquets, Hospitality Management, Restaurants, Hospitality Industry, Hotels, Resorts, Menu Development, Wine, Catering, Marketing, Marketing Research
Education
California State University San Marcos 2010 — 2012
Bachelors of Business Administration, Business Management
Hogeschool van Amsterdam 2010 — 2010
International Business
Four Seasons Hotels and Resorts November 2014 - Present
Pritikin Longevity Center + Spa October 2014 - Present
The Cheesecake Factory March 2012 - November 2014
AmeriCorps St. Louis January 2014 - May 2014
Pacific Sunwear June 2009 - August 2012
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Organization, Social Media, Creative Writing, Customer Service, Customer Satisfaction, Photoshop, Wellness, Environmental Awareness, Restaurants, General Ledger, Loans, Personal Responsibility, Sommelier
Education
Webster University 2011 — 2015
Bachelor’s Degree, Accounting, 3.9 GPA
Webster University Geneva 2014 — 2014
Bachelor's Degree, Accounting and International Relations
Webster University Thailand 2013 — 2013
Accounting
Hyatt Regency June 2013 - August 2014
Four Seasons Hotels and Resorts July 2012 - January 2013
Westin Hotels & Resorts July 2008 - May 2012
Skills
Hospitality Industry, Hotels, Pre-opening, Micros, Front Office, Rooms Division, Hospitality, Food & Beverage, Restaurants, Property Management..., Guest Recovery, Opera, Chinese, English, Japanese, Chinese culture, Customer Service, Resorts, Hotel Management, Hospitality Management
Education
Boston English Skill School 2013 — 2014
English Language and Literature, General
Tianjin University of Commerce China 2003 — 2007
Bachelor's degree, Hospitality Administration/Management
Michael Mina's The Handle Bar/Four Seasons Jackson Hole May 2014 - January 2015
Four Seasons Hotels and Resorts August 2010 - May 2014
Rick Moonen's RM Seafood September 2009 - December 2010
Minus 5º ICE BAR September 2008 - February 2010
W.W. Lawn Maintenance May 2003 - May 2008
Skills
Restaurants, Microsoft Office, Food & Beverage, Fine Dining, Food, Hospitality, Menu Development, Bartending, Banquets, Hospitality Industry, Customer Service, Serving, Restaurant serving, Mixology, French Cuisine, Italian Cuisine, Sushi, Fine Woodworking, Cocktails
Education
Local 165 Union Bar Apprentice Course 2009 — 2010
Southern Wine and Spirits Academy of Spirits and Fine Service 2009 — 2010
Appalachian State University 2003 — 2007
Bachelor of Science, Technical Photography/Industrial Technology
Energy Related Properties June 2015 - Present
Four Seasons Hotels and Resorts October 2011 - May 2015
Four Seasons Hotels and Resorts January 2010 - October 2011
Four Seasons Hotels and Resorts June 2007 - January 2010
The Brookings Institution January 2007 - June 2007
US Saudi Arabian Business Council September 2006 - December 2006
Grey Worldwide July 2006 - August 2006
RBC Wealth Management January 2004 - May 2005
United States Senate September 2004 - December 2004
Skills
International Relations, Hotels, Customer Relations, Policy Analysis, Event Planning, Event Management, Hospitality, Spanish, Public Relations, Strategic Communications, Fundraising, French, Public Speaking, Social Media, Media Relations, Economics, Leadership, Meeting Planning, Government, Budgets, Marketing, Policy, Sales, Forecasting, Tourism, Customer Service, Hospitality Industry, Revenue Analysis, Food & Beverage, Marketing Strategy
Education
The George Washington University 2003 — 2007
BA
American University of Beirut 2006 — 2006
Kanda University of International Studies 2005 — 2005
Kingswood Oxford School 1996 — 2003
Westin Hotels & Resorts February 2013 - Present
Manos Public Relations March 2015 - Present
Integrated PR December 2013 - March 2015
Integrated PR February 2013 - December 2013
Freelance April 2012 - February 2013
The Luxe PR Group October 2012 - December 2012
X-Factor- Full Sail University February 2012 - September 2012
Four Seasons Hotels and Resorts April 2008 - August 2011
Bonneville International- Sports/News Talk Radio August 2006 - August 2011
Skills
Event Planning, Social Media, Customer Service, Inventory Management, Promotions, Microsoft Office, PowerPoint, Blogging, Social Networking, Entertainment, Digital Marketing, Social Media Marketing, Radio Promotions, Website Promotion, Coordinating Events, Marketing, Press Releases, Microsoft Word, Microsoft Excel, Public Relations, Publicity, Event Management, Facebook, Marketing Strategy
Education
Full Sail University 2011 — 2012
Masters, Entertainment Business
Arizona State University 2004 — 2009
Bachelor of Interdisciplinary Studies, Mass Communications, Business
The St. Regis New York August 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. January 2010 - August 2015
Starwood Hotels & Resorts Worldwide, Inc. May 2008 - January 2010
Ramada January 2007 - May 2008
Four Seasons Hotels and Resorts November 2005 - September 2006
Four Seasons Hotels and Resorts October 2004 - November 2005
Four Seasons Hotels and Resorts March 2004 - October 2004
Skills
Front Office, Rooms Division, Resorts, Guest Service Management, Hotels, Hospitality, Customer Satisfaction, Luxury, Micros, Pre-opening, Hotel Management, Hospitality Industry, Property Management...
Education
E- Cornell 2008 — 2008
Masters Certificate in Hospitality Management, Hospitality Management
Alexandria University 1999 — 2003
BS, Hotel Managemenet
Department of the Air Force October 2012 - December 2012
Chenega Integrated Systems March 2011 - September 2012
Hayward Lumber August 2010 - April 2012
7-Eleven April 2009 - October 2010
Hayward Lumber October 2003 - October 2008
Santa Maria Fair Park July 2008 - July 2008
Consolidated Lumber & Truss June 2002 - September 2003
US Navy Reserve September 2001 - November 2002
Four Seasons Hotels and Resorts April 2001 - July 2001
Heritage Security Services, Inc. April 2001 - May 2001
Skills
Guard Card, Bilingual-Spanish, Firearm Permit, First Aid, Cpr Certified, Professional Experience, Handgun, Physical Security, AED, Loss Prevention, Inventory Management, Military, Customer Service, Data Entry, Training, Security Clearance, First Responder, Firearms, Public Safety, Contract Negotiation, Purchasing, Sales, Team Building, Account Management, Budgets
Education
Kaplan University 2010 — 2012
BS, Science in Criminal Justice
Allan Hancock College 2001 — 2009
A.A., Liberal Arts
Allan Hancock College 2008 — 2008
P.O.S.T. Certificate, Police Academy
Allan Hancock College 2005 — 2008
A.A., Administration of Justice
Westin Hotels & Resorts January 2013 - Present
Westin Hotels & Resorts November 2011 - January 2013
Four Seasons Hotels and Resorts June 2008 - June 2010
Taj Hotels Resorts and Palaces May 2006 - August 2006
Skills
Fine Dining, Banquets, Cuisine, Food & Beverage, Restaurants, Wine, Training, Pre-opening, Hotel Management, Micros, Hospitality Management, Hospitality Industry, Hotels, Resorts, Front Office
Education
Algonquin College of Applied Arts and Technology 2011 — 2012
Diploma, Hotel and Restaurant Mnagement
Indira Gandhi National Open University 2005 — 2008
B.Sc., Hospitality and hotel Administration
institute Of Hotel Management Goa 2005 — 2008
Bachelor's degree, Hospitality & Hotel administration
Four Seasons Hotels and Resorts 2013 - 2014
Hilton Waikoloa Village May 2012 - November 2013
Chophouse New Orleans June 2011 - May 2012
Rebuilding Together New Orleans April 2010 - April 2011
Sweet Home New Orleans February 2009 - April 2010
Louisiana Restaurant Association 2007 - 2008
Skills
Event Planning, Event Management, Non-profits, Employee Relations, Public Speaking, Volunteer Management, Leadership Development, Coaching, Team Building, Fundraising, Organizational..., Microsoft Office, Leadership, Staff Development, Social Media, Nonprofits, Budgets, Public Relations, Hospitality, Training, Hospitality Management, Hospitality Industry, Hotels
Education
American University 2004 — 2006
MS, Organization Development
St. Mary's Dominican High School
The University of Texas at San Antonio
BA, Sociology
Fotorolo.com October 1985 - Present
Balboa Cafe October 2007 - December 2009
Seton Medical Center September 1994 - August 1996
Four Seasons Hotels and Resorts February 1992 - July 1994
Berlin, Germany February 1980 - October 1985
Skills
Portrait Photography, Digital Photography, Fine Art Photography, Event Photography, Wedding Photography, Photojournalism, Fashion Photography, Food Photography, Capture One
Education
Academy of Art University 1986 — 1989
Bachelor of Arts (B.A.), Photography
Four Seasons Hotels and Resorts January 2012 - Present
Four Seasons Resort Whistler July 2007 - January 2012
Advanced Computer Technology November 1995 - July 2007
Micros Fidelio September 2001 - April 2007
Private November 1991 - May 1994
Skills
IT Management, Disaster Recovery, IT Service Management, IT Operations, Business Analysis, Integration, Business Intelligence, ERP, Servers, Team Leadership, Security, Windows Server, Network Administration, Databases, Cisco Technologies, Micros, Networking, Hotels, Computer Hardware, VPN, Management, System Administration, Vendor Management, Firewalls, Troubleshooting, Information Technology, Property Management..., Software Installation, Hardware, Technical Support
Education
The American University in Cairo 1991 — 1994
Graduate, Computer Applications and Information systems
The American University in Cairo (AUC), George Washington University branch in Cairo 1991 — 1994
Post Graduate Diploma certification, computer system and Applications
Ain Shams University 1987 — 1991
Bsc, Commerce
University Education 1986 — 1991
Bachelor of Commerce Science, Accounting Division AIN
MNB Training August 2011 - Present
BPI group September 2009 - August 2011
MNB Training June 2007 - September 2009
Relief International January 2009 - June 2009
Montage Hotels & Resorts 2008 - 2008
The Sports Club Company October 2006 - June 2007
Rhythm and Hues July 2003 - October 2006
Peace Corps May 1998 - May 2003
Four Seasons Hotels and Resorts April 1995 - February 1998
Skills
Human Resources, Non-profits, Training, Customer Service, Management, Government Procurement, Organizational..., Leadership Development, Coaching, Employee Relations, Recruiting, Career Counseling, Career Development, Leadership, Nonprofits, Interviews, Personnel Management, Fundraising, Workshop Facilitation, Policy
Education
Antioch University 2004 — 2006
Masters, Psychology and Employee Development
University of Houston 1990 — 1994
BS, Social Sciences
Leysin American School 1985 — 1987
General
Four Seasons Hotels and Resorts October 2011 - August 2012
Canara HSBC Life June 2010 - February 2011
Prithvee Real States March 2010 - June 2010
HDFC Bank April 2008 - March 2010
Skills
Windows, Hospitality Management, Hotels, Customer Service, Microsoft Office, Business Development, Team Management, Hospitality, Training, Microsoft Word, Microsoft Excel, Sales, Banking, Hospitality Industry, Hotel Management, Leadership, Strategic Planning, Team Leadership
Education
Aligarh Muslim University
Post graduate diploma in Banking Risk and Insurance Management, Economics Honours
Aligarh Muslim University
Bachelor's degree, Customer Service Management
Holistic Life Foundation Inc. July 2015 - Present
Maryland University of Integrative Health (formerly Tai Sophia Institute) May 2015 - Present
LA Fitness May 2015 - Present
Other Yoga Teaching Experience March 2015 - Present
Spiritual Essence Yoga September 2013 - Present
Four Seasons Hotels and Resorts June 2015 - June 2015
Mortgage Bankers Association April 2009 - April 2015
University of Maryland Francis King Carey School of Law September 2006 - December 2006
Mortgage Bankers Association April 2004 - July 2006
National Council of State Housing Agencies August 2002 - April 2004
Skills
Policy, Leadership, Program Management, Analysis, Training, Community Outreach, Government, Program Development, Research, Loans, Legislative Relations, Mortgage Lending, Nonprofits, Public Policy, Mortgage Banking, Policy Analysis, Legislation, Non-profits, Yoga Instruction, Yoga, Vinyasa Yoga, Restorative Yoga, Event Planning
Education
American University 2000 — 2002
MPA, Public Administration/Non-Profit Management
Temple University 1995 — 1999
BA, Criminal Justice
Chakrana LLC July 2013 - Present
The Eldridge Hotel September 2014 - July 2015
First Watch July 2012 - July 2015
Bonefish Grill February 2010 - July 2013
Four Seasons Hotels and Resorts March 2007 - March 2008
Casino & Hotel Casino Magic S.A. December 2003 - March 2004
Skills
Customer Service, Graphic Design, Web Design, Entrepreneurship, Hospitality, Bartending, SEO, E-commerce SEO, Intercultural..., Inventory Control, Purchasing, Bilingual-English/Spanis..., POS, E-commerce, Food Service, Catering, Spanish
Education
Universidad San Ignacio de Loyola 2001 — 2003
Hotel/Motel Administration/Management
Universidad Norbert Wiener 1999 — 2000
Computer Software Engineering
Holy Blossom Temple July 2015 - Present
Dr. Joanne Cummings Practice in Child Psychology May 2014 - Present
The Ten Spot Inc. September 2012 - February 2014
The Ten Spot Inc. September 2012 - September 2013
Blue Balloon April 2012 - June 2012
Four Seasons Hotels and Resorts May 2011 - August 2011
Dinnerworks October 2008 - April 2009
Elmwood Spa June 2008 - November 2008
Elmwood Spa June 2008 - August 2008
Topnotch Resort and Spa December 2006 - November 2007
Skills
Hospitality Industry, Resorts, Event Planning, Hospitality, Customer Service, Event Management, Hotels, Food & Beverage, Hospitality Management, Social Media, Social Media Marketing, Property Management..., Public Relations, Pre-opening, Hotel Management, Teamwork, Training, Sales, Customer Satisfaction, Spa, Retail, Management, Beauty Industry, Guest Service Management, Front Office, Tourism, Social Networking, Fashion, Cosmetics, Marketing, Facebook, Blogging, Time Management, Microsoft Office, Public Speaking, Trade Shows, Leadership
Education
Champlain College 2009 — 2012
Bachelor of Science, Business, Hotel and Restaurant Management
Acadia University 2003 — 2005
Psychology and Business
Toronto French School 1990 — 2001
American Public University System Spa ManagerMarriott InternationalNovember 2001 - November 2013
Four Seasons Hotels and Resorts December 1999 - November 2002
Spa Nordstrom August 1998 - November 1999
The Broadmoor 1993 - 1997
Skills
Spa, Hospitality Industry, Hotels, Resorts, Hospitality Management, Pre-opening, Hospitality, Revenue Analysis, Front Office, Menu Development, Sales, Yield Management, Marketing, Sales Management, Sales Presentations, Sales Operations, Public Relations, Hotel Management, Marketing Strategy, Marketing Communications, Guest Service Management, Leadership Development, Team Leadership, Customer Service
Education
American Public University 2014 — 2016
Bachelor of Arts (B.A.), Marketing
Highline Community College 1987 — 1989
Associate in Applied Science, Marketing
Four Seasons Resort Hualalai April 2015 - Present
Four Seasons Hotels and Resorts April 2014 - Present
Philz Coffee April 2013 - February 2014
BurgerMeister Management Inc. December 2011 - December 2012
Marinelli Family August 2008 - July 2011
Ministère de l'Education Nationale October 2010 - April 2011
Interscope Records September 2007 - December 2007
Skills
French, Social Media, Blogging, Publicity, Teaching, Event Planning, Press Releases, Public Relations, Social Networking, Marketing, Microsoft Office, Creative Writing, Customer Service, Facebook
Education
San Francisco State University 2011 — 2013
Bachelor of Arts (B.A.), French
California State University-Dominguez Hills 2004 — 2008
French
Aix-Marseille Université 2006 — 2007
French
UC Berkeley August 2012 - Present
MSCI Inc. July 2006 - June 2012
Fuchun Resort, Hangzhou, China 2004 - 2005
Four Seasons Hotels and Resorts 2001 - 2003
The Ritz-Carlton Hotel Company LLC 1996 - 2001
Amnesty International Japan 1999 - 2000
Skills
Environmental Awareness, Corporate Social..., Research, Sustainability, Climate Change, Qualitative Research, Strategy, Management, Project Management, NGOs, Market Research, Analysis, Strategic Planning, Policy, Public Relations, Public Speaking
Education
University of California, Berkeley 2012 — 2017
PhD in Environmental Science, Policy, and Management
School of Oriental and African Studies, U. of London 2004 — 2005
M.A., International Studies and Diplomacy
East China Normal University 1999 — 2000
Certificate, Chinese Language
Aoyama Gakuin University 1991 — 1995
B.A., English Literature
San Francisco State University 1993 — 1994
Exchange program, English Literature
Four Seasons Hotels and Resorts July 2015 - Present
Simpson House Inn February 2014 - July 2015
Kaplan International Colleges June 2012 - July 2013
Yazigi Internexus March 2010 - May 2012
Four Seasons Hotels and Resorts February 2008 - March 2010
Laje de Pedra Hotel March 2000 - September 2003
Consulate General of Brazil January 2000 - March 2000
Education
Santa Barbara City College 2005 — 2007
Certified Hotel Management Specialist, Hotel Management
Universidade de Caxias do Sul 1997 — 2002
BA, Tourism
Young's Market December 2010 - Present
Nolet's Finest Gin September 2010 - January 2011
Four Seasons Hotels and Resorts April 2006 - December 2010
KRON-TV 2004 - 2006
Centerplate 2000 - 2004
The Ritz-Carlton Hotel Company LLC 2003 - 2003
Bill Graham Presents 2002 - 2003
Live 105 1998 - 2001
Skills
Wine, Event Planning, Event Management, Food & Beverage, Restaurants, Hospitality, Catering, Hospitality Management, Hotels, Alcoholic Beverages, Inventory Management, Wine Tasting, Beer, Social Media, Public Relations
Education
American University 2003 — 2003
Public Communication
San Francisco State University 1998 — 2000
Bachelor of Arts, Speech Communication
Santa Rosa Junior College 1994 — 1997
Associate of Arts, Communication
Four Seasons Hotels and Resorts August 2009 - Present
Four Seasons Hotels and Resorts March 2008 - August 2009
Hyatt September 2007 - March 2008
Arizona Grand Resort May 2007 - July 2007
Arizona Grand Resort September 2005 - July 2007
Skills
Menu Development, Hospitality, Catering, Hospitality Management, Hotels, Food & Beverage, Hospitality Industry, Banquets, Resorts, Meeting Planning, Restaurants, Hotel Management
Education
Arizona State University 2003 — 2007
BA, Tourism & Business
Quality Seafood Market October 2012 - Present
Wells Fargo Bank December 2007 - May 2012
Four Seasons Hotels and Resorts April 2006 - December 2007
Gerber Group October 2001 - March 2006
Skills
Microsoft Office, Customer Acquisition, Employee Relations, Marketing, Hospitality Management, Hospitality Industry, Social Media Marketing, Leadership, Strategic Planning, Hospitality, Sales
Education
Southwest Texas State University 1996 — 2000
Bachelor of Arts, Theater Arts
American Academy of Dramatic Arts 1994 — 1996
Associates Certificate, Theatre Arts
W.W.Grainger Inc. April 2014 - Present
Ella Dining Room and Bar August 2013 - February 2014
Star Noodle Restaurant September 2010 - May 2013
Hyatt Regency Maui Resort and Spa March 2010 - August 2010
Four Seasons Hotels and Resorts January 2007 - March 2010
Skills
Special Education, Hotels, Wine, Resorts, Food, Public Speaking, Teaching, Research, Staff Development, Fundraising, Coaching, Cpr Certified, Tutoring, Restaurant Management
Education
Northern Arizona University 2005 — 2007
Bachelor of Science (BS), Hotel and Restaurant Management
American River College 2003 — 2005
Associate's degree, Liberal Arts
Four Seasons Hotels and Resorts December 2014 - Present
Wells Fargo November 2011 - December 2014
Reliable HVAC Services June 2010 - November 2011
Rosneft March 2009 - June 2010
Skills
MS Office, SAP R/3, QuickBooks, Bookkeeping & Payroll, Accounts Payable&...
Education
Siberian Federal University (former Krasnoyarsk State University) 2004 — 2009
Bachelor of Business Administration (M.B.A.), Business Administration and Management, General, 3.75
Wigwam Resort January 2014 - Present
Four Seasons Hotels and Resorts April 2007 - Present
Christopher's Restaurant August 2005 - March 2006
Arizona Inn August 2002 - August 2005
Skills
Writing, Food & Beverage, Social Networking, Social Media, Sales, Customer Service
Education
Arizona State University 2004 — 2005
Sociology, Liberal Arts and Sciences/Liberal Studies
University of Arizona 2000 — 2004
Sociology, Sociology
Allison James Estates and Homes August 2015 - Present
Beyond You Business Solutions November 2006 - Present
ABRA September 2008 - June 2010
Trend Real Estate Company 2010 - 2010
Open Door Realty January 1999 - December 2006
Four Seasons Hotels and Resorts March 1998 - March 2000
Skills
Public Speaking, Writing, PowerPoint, Team Building, Strategic Alliances, Strategy, Customer Retention, Process Scheduler, Marketing, Business Planning, Management, Start-ups, Leadership, Training, Small Business, Networking, Customer Service, Budgets, Sales, Account Management, Marketing Strategy, Advertising
Education
Arizona State University 1992 — 1997
Bachelor of Science, Developmental Behavioral Research Biology
Bennington College 1988 — 1990
Bachelor of Arts (Incomplete), Literature / Fine Arts
Radisson April 2014 - April 2015
Ojai Valley Inn & Spa May 2007 - November 2013
Four Seasons Hotels and Resorts August 2006 - March 2007
Skills
Event Management, Revenue Analysis, Fine Dining, Menu Development
Education
Laurus College 2013 — 2015
PBS, Business Administration and Management, General
Ventura Adult and Continuing Education 2012 — 2013
High School, GED
PayPal September 2015 - Present
West Interactive Services May 2014 - August 2015
West Interactive Services December 2013 - May 2014
West Notifications Group December 2010 - December 2013
West Interactive September 2005 - September 2010
West Corporation September 2001 - September 2005
West Corporation January 1998 - September 2001
West Interactive June 1996 - January 1998
Four Seasons Hotels and Resorts 1992 - 1994
Cheapshots Photography 1990 - 1992
Skills
Public Speaking, IVR, Customer Relations, Speech Recognition, SMS, Management, Sprint Planning, Scrum, Training, Team Management, Customer Service, CTI, Leadership, Quality Assurance, Customer Experience, Call Centers, Telecommunications, Contact Centers, Workforce Management, CRM, Business Analysis, Marketing, Vendor Management, Telephony, SaaS, Customer Satisfaction, Enterprise Software, Product Management, Customer Retention, VoIP, Account Management, Process Improvement, Program Management, Team Leadership
Education
American University 1987 — 1991
BA, Public Communication
American University 1987 — 1991
BA Public Communication, Public Relations, Advertising, and Applied Communication
Nantucket Golf Club Inc May 2015 - Present
Jonathan Club June 2011 - May 2015
Four Seasons Hotels and Resorts August 2003 - June 2011
Skills
Hospitality Industry, Banquets, Food & Beverage, Fine Dining, Menu Development, Pre-opening, Restaurants, Micros, Restaurant Management, Management, Food, Pre-opening experience, Food Service, Menu Engineering, F, Banquet Operations, Catering, Bartending, Cooking, Cuisine, Culinary Management, Culinary Skills, Customer Satisfaction, Event Management, F&B Operations, Food Preparation, Food Quality, Front Office, Guest Service Management, Hospitality, Hospitality Management, Hotel Booking, Hotel Management, Mediterranean, Menu Costing, New Restaurant Openings, Opening Hotels, Opera, Property Management..., Recipes, Resorts, Revenue Analysis, Rooms Division, Sanitation, Wine, Yield Management, F&B Management, Guest Recovery, Hotels, Labor Control
Education
Cornell University School of Hotel Administration
SFSU
Hospitality Administration/Management
University of North Texas
Bachelor's degree, Hospitality Administration/Management
American International College
Accounting and Finance
Nautilus Hyosung America September 2015 - Present
Parkland Hospital July 2015 - September 2015
Four Seasons Hotels and Resorts September 2012 - December 2014
Ethiopian Spice Toronto 2010 - 2012
METALS AND ENGINEERING CORPORATION September 2006 - October 2010
DEJEN AVIATION ENGINEERING COMPLEX 2001 - 2006
Skills
Cisco Technologies, CCNA, Networking, Network Design, Network Administration, LAN-WAN, OSPF, BGP, EIGRP, Computer Network..., Windows Server, Servers, Active Directory, TCP/IP, Routers, Operating Systems, Customer Service, Software Design, Software Development, Software Project..., Microsoft Excel, Java, VB.NET, HSRP, VRRP, GLBP, Netflow, STP, NAT/PAT, Desktop Support, Active, Troubleshooting, Computer Hardware, Hardware, Software Installation, Network Security, Help Desk Support
Education
Addis Ababa University 2006 — 2008
Master's Degree, Computer Engineering
HiLCoE School of computer Science and Technology 2004 — 2006
Post Graduate Diploma, Computer Science
Defense University 1997 — 2001
Bachelor's Degree, Electrical and Electronics Engineering
Four Seasons Hotels and Resorts April 2015 - Present
Villa Montaña Hotel & Spa September 2014 - March 2015
Villa Montaña Hotel & Spa September 2013 - September 2014
Starwood Hotels & Resorts Worldwide, Inc. May 2013 - August 2013
Starwood Hotels & Resorts Worldwide, Inc. February 2012 - April 2013
Grand Sirenis Hotel May 2011 - August 2011
The Ritz-Carlton Hotel Company LLC July 2009 - January 2010
Hotel Martinez Cannes May 2008 - July 2008
Skills
Front Office, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Micros, Rooms Division, Resorts, Property Management..., Revenue Analysis, Food & Beverage, Pre-opening, Opera, Banquets, Hotel Booking, Tourism, Restaurants, Event Management, Convention Services, Meeting Planning, Leisure, Delphi, Reservation, Event Planning, Guest Recovery, French, Spanish, Customer Service, Sales, Customer Satisfaction, Catering, Microsoft Office, Public Relations, Social Media, Teamwork, Time Management
Education
Lycee Saint Louis
BTS Hotellerie
San Diego State University-California State University
Meeting and Event Planner Certificate, Organización de Eventos y Convenciones
Universidad Latina de América, A.C.
Licenciatura en Turismo, Administración/Gestión hotelera
Universidad del Valle de México
Gestión de hoteles y restaurantes
Four Seasons Hotels and Resorts November 2008 - Present
EY May 2004 - October 2008
Driftwood Hospitality Management August 2003 - May 2004
Novotel Ladeira do Sol Natal 1994 - 2001
Skills
Real Estate Development, Hospitality, Finance, Budgets, Business Planning, Business Strategy, Cost Control, Hospitality Industry, Hotels, Investments, Management, Latin America, Portfolio Management, Project Planning, Resorts, Negotiation, Strategic Planning, Business Development, Hospitality Management, Contract Negotiation, Marketing Strategy, Food & Beverage, Due Diligence
Education
Duke University - The Fuqua School of Business 2001 — 2003
Master of Business Administration (MBA), Finance and Real Estate
Universidade Federal do Rio Grande do Norte 1994 — 1998
Bachelor of Science (BS), Civil Engineering
WalkSource // Roomstorm September 2012 - July 2015
Waterford Hotels & Inns March 2012 - February 2014
Four Seasons Hotels and Resorts May 2012 - October 2012
Wyndham Worldwide October 2008 - March 2012
US Navy August 2006 - August 2009
Hilton Worldwide October 2007 - October 2008
Skills
Startup Development, Company Operations, Hospitality Management, Hotel Management, Hospitality Sales, Hotels, Hospitality, Front Office, Hospitality Industry, Sales, Customer Service, Resorts, Management, Restaurants, Customer Satisfaction, Social Media, Food & Beverage, Rooms Division, Event Planning, Microsoft Office, PowerPoint, OnQ, Property Management..., Event Management, Team Building
Education
United States Naval Academy
Arizona State University
Hospitality & Tourism Management
Y Combinator
Aramark July 2014 - Present
MICROS Systems Inc March 2013 - July 2014
Four Seasons Hotels and Resorts February 2012 - March 2013
Hilton Worldwide November 2005 - February 2012
Skills
Food, Hospitality Management, Hotels, MICROS, Restaurants, Food, Front Office, Property Management..., Management, Pre-opening, Customer Service, Hospitality, Hospitality Industry, Customer Satisfaction, Training
Education
Anne Arundel Community College 2005 — 2007
Four Seasons Hotels and Resorts April 2015 - Present
Four Seasons Hotels and Resorts April 2013 - Present
Four Seasons Hotels and Resorts August 2011 - April 2013
Four Seasons Hotels and Resorts June 2010 - August 2011
Vista Graphics, Inc. June 2008 - July 2009
Omni Hotels May 2007 - August 2007
Skills
Inventory Management, Opera, Luxury Lifestyle, Sales Management, Hotel Management, Team Leadership, Operations Management, Customer Service..., Hospitality Management, Hospitality, Hotel Booking, Hotels
Education
Appalachian State University 2003 — 2008
Bachelor of Science (B.S.), Communcations, Advertising
TheBeltShoppe.com June 2014 - Present
American Heart Association American Stroke Association October 2011 - Present
McDivitt Law Firm January 2012 - December 2012
McDivitt Law Firm January 2010 - April 2012
McDivitt Law Firm January 2009 - January 2010
Four Seasons Hotels and Resorts February 2008 - September 2008
Four Seasons Hotels and Resorts May 2006 - February 2008
Lakeside Country Club November 2005 - May 2006
The Pear Tree Tea Room January 2000 - May 2006
Four Seasons Hotels and Resorts May 2005 - August 2005
Skills
Hotels, Front Office, Internal Communications, Social Media, Resorts, Social Media Outreach, Event Planning, Customer Service, Leadership, Public Relations, Time Management, Social Media Marketing, Microsoft Office, Microsoft Word, Event Management, Team Building, Social Networking, Budgets, Hospitality Management, Facebook, Hospitality, Customer Satisfaction, Sales, Training, Hospitality Industry, Hotel Management, PowerPoint, Meeting Planning
Education
University of Houston 2003 — 2006
Bachelor's degree, Hotel, Motel, and Restaurant Management
Georgia State University 2001 — 2002
Hotel, Motel, and Restaurant Management
Alvin Community College 2000 — 2001
General Studies
Four Seasons Hotels and Resorts October 2014 - May 2015
Four Seasons Hotels and Resorts June 2013 - December 2013
Caesars Entertainment Corporation December 2011 - October 2012
Uniformes.com.br August 2008 - April 2009
Skills
Hospitality, Concierge Services, Hotels, Hotel Management, Hospitality Industry, Sales, Trilingual Hospitality..., Outstanding..., Resourceful..., Customer Service, Revenue Analysis, Resorts, Hospitality Management, Front Office, Pre-opening, Food & Beverage, Micros, Restaurants
Education
UNLV 2012 — 2014
Bachelor's Degree, Hospitality Management
Aims Community College 2009 — 2011
Business, Accounting, Economics
Four Seasons Hotels and Resorts July 2015 - Present
InterContinental Hotels & Resorts July 2014 - August 2014
China Continent Property & Casualty Insurance Company LTD. June 2013 - July 2013
Skills
Customer Service, Communication, Hospitality Industry, Microsoft Office, Hotels, Hospitality, Teamwork, Sales, Marketing Strategy
Education
Florida International University 2014 — 2015
Bachelor's Degree, Hospitality Administration/Management
Tianjin University of Commerce China 2011 — 2015
Bachelor's Degree, Hospitality Administration/Management
Relocation to the USA April 2014 - Present
Private September 2013 - April 2014
The Bluefish 2012 - 2013
Four Seasons Hotels and Resorts April 2010 - August 2010
The Private Office of HRH Al Waleed Bin Talal Abdulaziz AlSaud 2004 - 2009
Kingdom Holding Company 2004 - 2009
Gulf Air 2003 - 2004
Skills
Working Abroad, Working with Royals and..., Food & Beverage, Food Safety, Food Service, Catering, Training, Customer Service, Cultural Awareness, Revenue Analysis, Hotels, Management, Restaurants, Food, Team Building, Pre-opening, Hospitality Management, Restaurant Management, Event Management, Hospitality Industry, Wine, Resorts, Fine Dining, Public Relations, Hotel Management, Hospitality, Menu Development, Budgets, Culinary Skills, Yield Management, Cost Control, Cooking, Front Office, Banquets, HACCP, Hiring, Tourism, Income Statement, Operations Management, Corporate Events, Customer Satisfaction, Leisure, Micros, Airlines, Sanitation, Employee Training, Mediterranean, Food Preparation, Parties, Menu Engineering
Education
Le Cordon Bleu College of Culinary Arts-Austin 2009 — 2011
Culinary Science
UWE Bristol International College 2001 — 2003
English and Drama
Woldingham School 1992 — 2000
12 GCSE's, 3 A-Levels
Four Seasons Hotels and Resorts April 2014 - Present
Waldorf Astoria Hotels & Resorts April 2013 - April 2014
Fairmont Hotels & Resorts September 2012 - April 2013
Four Seasons Hotels and Resorts April 2012 - September 2012
InterContinental Hotels & Resorts November 2008 - May 2011
Marriott Hotels August 2003 - August 2005
Skills
Hospitality Management, Hotel Management, Hotel Booking, Rooms Division, Hospitality Industry, Resorts, Guest Service Management, Hospitality, Micros, Front Office, Hotels, Property Management..., Customer Satisfaction, Yield Management, OnQ, Concierge Services, Pre-opening, Customer Service, Revenue Analysis, Tourism, Opera, Opening Hotels, Leadership, Time Management, Luxury, Training, Sales, Leisure, Budgets, Reservations, Wine, Lodging, Cuisine, Hiring, Teamwork, Guest Recovery, Strategic Planning, Employee Training, Rooms Division..., Marketing, Microsoft Office, Marketing Strategy, Public Relations, Cost Control, Microsoft Word, Social Media Marketing, Corporate Events, Account Management, MICROS
Education
Arizona State University 2005 — 2012
Psychology, Psychology and Tourism Development & Management
Four Seasons Hotels and Resorts April 2015 - Present
Mobily August 2005 - April 2013
Vodafone Egypt January 2001 - July 2005
ExxonMobil July 2000 - December 2000
ExxonMobil June 1998 - June 2000
ExxonMobil May 1996 - June 1998
ExxonMobil September 1994 - May 1996
ExxonMobil June 1994 - September 1994
Shawki and CO. Diloitte Touche Tuhmatso Int. August 1992 - May 1994
Skills
Process Engineering, Supply Chain, Technical Support, Project Management, System Administration, Program Management, Crisis Management, Benchmarking, Customer Experience, Product Management, Telecommunications, Project Planning, Management, Training, Analysis, Troubleshooting, Outsourcing, Testing, Security, Vendor Management, Budgets, Team Management, Integration, Team Leadership, Call Centers, Procurement, Business Analysis, Service Delivery, GSM, Software Documentation, VAS
Education
British Columbia Institute of Technology 2014 — 2015
Technology Support Professional, IT Support
Ain Shams University 1986 — 1990
Bachelor of commerce, Accounting and Business/Management
St. George's College, Cairo, Egypt 1983 — 1986
High School, Mathematics, 78.5
Easton's Group of Hotels April 2015 - Present
Delta Hotels & Resorts March 2014 - Present
Delta Hotels November 2012 - March 2014
Four Seasons Hotels and Resorts February 2011 - November 2012
Extreme Asia Holidays May 2009 - July 2010
Taj Hotels Resorts and Palaces July 2005 - May 2009
Taj Hotels Resorts and Palaces July 2005 - March 2007
Skills
Hospitality, Event Management, Customer Service, Food & Beverage, Tourism, Event Planning, Conference Coordination, Logistics Management, Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation
Education
University of Toronto 2014 — 2014
Accounting
Alagappa University 2007 — 2009
MBA, Hospitality / Tourism
University of Madras 2004 — 2007
BA, Hospitality / Tourism
JLL May 2014 - Present
Jones Lang LaSalle @ Yahoo! February 2013 - August 2014
Four Seasons Hotels and Resorts August 2008 - January 2013
Sofitel Luxury Hotels and Resorts 2007 - 2008
Skills
Hospitality Industry, Hospitality, Front Office, Micros, Resorts, Revenue Analysis, Hotel Management, Banquets, Property Management..., Hospitality Management, Hotels, Food & Beverage, Pre-opening, Rooms Division, Fine Dining, Yield Management
Education
Faculdade Cambury
Universidade Católica de Goiás
Deerfield Realty January 2012 - Present
Prometheus Real Estate Group August 2011 - January 2012
Aunt Ann's Home Care April 2010 - February 2011
Fairmont Hotels and Resorts December 2009 - May 2010
Four Seasons Hotels and Resorts October 2007 - November 2009
Skills
Team Building, Microsoft Office, Marketing, Management, Event Management, Strategic Planning, Social Media Marketing, Time Management, Microsoft Excel, Social Media, Property Management, Social Networking, Event Planning, Leadership, Hospitality, Hospitality Management, Customer Service
Education
Arizona State University 2004 — 2006
Notre Dame High School
Cellebrite USA 2014 - Present
Rutgers University (UMDNJ) 2009 - 2013
Rutgers University (UMDNJ) 2009 - 2013
Four Seasons Hotels and Resorts 1995 - 2001
Education
University of Colorado at Boulder 1991 — 1994
Political Science
American University 1989 — 1991
International Relations
Valdez Properties January 2005 - Present
John L Scott Real Estate October 2002 - Present
Four Seasons Hotels and Resorts November 1991 - July 2002
Skills
Short Sales, Residential Homes, Construction, First Time Home Buyers, Sellers, Real Estate, Relocation, Investment Properties, Selling, Foreclosures, REO, Investors, Buyer Representation, Referrals, Single Family Homes, Condos, Luxury, New Home Sales, Listings, Contract Negotiation, Rentals, HUD, Move Up Buyers, SFR, Waterfront, Buyers, Townhomes, Vacation Homes, Home Staging, Seniors, Sales
Education
University of Luzon 1979 — 1982
BSC, Acoounting
Far Eastern University 1973 — 1976
Medical Technology/Undergraduate
University of New England 2012 - Present
Kennebunkport Resort Collection 2011 - 2015
University of New England 2005 - 2012
McLean Hospital - Harvard Medical School 2002 - 2005
Craigie Street Bistrot (now Craigie on Main) 2002 - 2004
The Ritz-Carlton Hotel Company LLC 1998 - 2001
Boston 1990 - 1998
Four Seasons Hotels and Resorts 1990 - 1996
Skills
Neuroscience, Psychology, Pharmacology, Higher Education, Drug Development, University Teaching, Research Design, Data Analysis, Teaching, Research, Science, Statistics, Scientific Writing, Student Development, Grant Writing, Public Speaking, SPSS
Education
American University 1998 — 2002
Ph.D., Psychology (Behavioral Neuroscience)
American University 1987 — 1990
M.A., Psychology
Muhlenberg College 1982 — 1986
B.A., Psychology
CO2 Free Coffee, LLC March 2011 - Present
Universidad EARTH January 2014 - June 2014
University of Georgia April 2012 - January 2014
Grupo Herva S.A. June 2010 - March 2011
Purdue University May 2010 - June 2010
University of Florida January 2008 - May 2010
University of Florida June 2007 - December 2007
Four Seasons Hotels and Resorts May 2006 - May 2006
Iowa State University August 2005 - December 2005
Universidad EARTH June 2005 - June 2005
Skills
Animal Nutrition, Soil Fertility, Statistics, Agricultural Research, Sustainable Agriculture, Soil Physics, Soil Chemistry, Swine, Turf Management, Golf Course Management, Coffee, Farms, Environmental Awareness, Sustainability, Agriculture, Natural Resource...
Education
University of Florida 2008 — 2010
Master of Science (M.Sc.), Soil Sciences
Universidad EARTH 2003 — 2006
Licentiate degree, Agricultural Engineering
FPPEDUMedia May 2015 - Present
FPPEDUMedia May 2014 - May 2015
FPPEDUMedia January 2010 - April 2014
FPPEDUMedia September 2006 - December 2009
Four Seasons Hotels and Resorts June 2004 - November 2007
Skills
Spanish, Event Management, Digital Marketing, Event Planning, Online Marketing, Social Media Marketing, Email Marketing, Marketing Communications, Recruiting, Marketing Strategy, Sales, SEO, Online Advertising, Public Speaking, Tourism, Entrepreneurship, New Business Development, Microsoft Office, Public Relations, Marketing, Advertising, Strategic Planning, Management, Social Media, Customer Service, Hospitality, Leadership, Marketing Management, Social Networking
Education
Universidad Nacional de Quilmes 2004 — 2009
BBA, Business Administration
COSAL 2001 — 2003
Locutor, Communication
École pour L’Hôtellerie La Suisse 2001 — 2003
Tec.Sup., Hospitality
Colegio Santa Rosa Centro 1995 — 2000
University of Mannheim
University of Mannheim
Four Seasons Hotels and Resorts June 2002 - Present
Hilton Worldwide 2001 - 2002
Hilton Worldwide 1996 - 2001
The Pittsburgh Hilton 1994 - 1996
Renaissance Hotel Washington DC 1989 - 1994
Los Angeles Convention and Visitors Bureaus 1987 - 1989
Skills
Hospitality Industry, Hotels, Resorts, Marketing, Hospitality Management, Sales, Tourism, Hotel Management, Hospitality, Management, Meeting Planning, Revenue Analysis, Yield Management, Pre-opening, Convention Services, Rooms Division, Food & Beverage
Education
American University 1983 — 1987
Bachelor of Science, Business Administration, Marketing/International Business
Grand Canyon University December 2014 - Present
Flex Foam March 2010 - December 2014
Four Seasons Hotels and Resorts February 2007 - March 2010
The Ritz-Carlton Hotel Company LLC 2002 - 2007
The Ritz-Carlton Club 2000 - 2002
Skills
Hospitality Management, Food & Beverage, Banquets, Hospitality Industry, Hotels, Hotel Management, Pre-opening, Resorts, Hospitality, Fine Dining, Front Office, MICROS, Yield Management, Revenue Analysis, Restaurants, Restaurant Management
Education
Cactus High School 1992 — 1996
Arizona State University
BS, Business
Citi September 2013 - Present
Citi September 2012 - August 2013
Citi June 2010 - August 2012
Four Seasons Hotels and Resorts September 2003 - February 2010
Sol Melia June 1998 - August 2003
Skills
Front Office, Hotels, Hospitality Management, Revenue Analysis, Hospitality, Hotel Management, Resorts, Hospitality Industry, Food & Beverage, Pre-opening, Budgets, Forecasting, Tourism, Customer Service, Operations Management, Income Statement, Team Building, Team Leadership, Microsoft Office, Strategic Planning, Customer Satisfaction, Hiring, Management, P, Pricing, Property Management..., Time Management, Training
Education
Corvinus University of Budapest 2008 — 2010
Master’s Degree, Business Administration, Very Good
Alexandria University 1994 — 1998
Bachelor’s Degree, Hotels Managment, Good
Intersection Co. August 2014 - Present
Titan April 2014 - Present
Four Seasons Hotels and Resorts February 2013 - April 2014
Swan Dive September 2012 - March 2013
CID Entertainment May 2012 - August 2012
All Involved LLC January 2011 - August 2012
Childreach International USA May 2011 - May 2012
GLOWfest Music Festival January 2011 - May 2012
Helene G. Simon Hillel Center October 2010 - December 2010
Funky Junque April 2008 - June 2010
Skills
Fundraising, Leadership Development, PowerPoint, Excellent relationship..., Microsoft Excel, Event Planning, Customer Service, Service Orientation —..., Coordination —..., Certified Mediator, Leadership, Time Management, Creative Problem Solving, Organization, Training, Social Media, Social Networking, Public Relations, Microsoft Office, Social Media Marketing, Management
Education
Argosy University 2015 — 2017
Master's degree, Industrial and Organizational Psychology
Indiana University Bloomington 2009 — 2012
Bachelor of Science in Public Affairs, Management
City University London 2011 — 2011
Economics
Shangri-La Hotels and Resorts November 2012 - Present
Macakizi February 2012 - November 2012
Thompson Hotels May 2008 - February 2012
Mondrain Hotel April 2006 - May 2008
Four Seasons Hotels and Resorts January 2005 - April 2006
Swissotel Hotels and Resorts January 1992 - January 2005
Feryil Hotel January 1990 - January 1992
Skills
Hospitality Management, Pre-opening, Budgets, Revenue Analysis, Yield Management, Customer Service, Rooms Division, Micros, Hotels, Front Office, Hospitality, Process Scheduler, Hotel Management, Opera, Resorts, Hospitality Industry, Food & Beverage, Catering, Property Management..., Banquets, Menu Engineering, Guest Service Management, Housekeeping, Guest Recovery, Opening Hotels, Menu Development, Culinary Skills, Pre-opening experience, Restaurant Management, Concierge Services, OnQ, Hiring, Restaurants, Hotel Booking, Rooms Division..., Training, Tourism, Time Management, Fine Dining, Lodging
Education
1986 — 1990
Bachelor Of Business Administration- Marketing
Altunizade Private Tourism and Hotel Management School 1983 — 1986
Diploma in Hotel Operation
Hyatt Regency Baltimore March 2015 - Present
Four Seasons Hotels and Resorts June 2014 - February 2015
Four Seasons Hotels and Resorts November 2012 - June 2014
Celebrity Cruises April 2010 - August 2010
Davenport Coffee Lounge/American University January 2003 - August 2009
Skills
Japanese, French, Food, Hospitality, International Relations, Pastry, Research
Education
The Culinary Institute of America 2009 — 2012
BPS, Baking and Pastry Arts Management
American University 2001 — 2005
Bachelors of Arts, International Communications
Circolo restaurants January 2014 - Present
Chefs 105 February 2007 - Present
Levy Restaurants-spiaggia June 2006 - November 2007
Four Seasons Hotels and Resorts January 2005 - June 2006
Skills
Food & Beverage, Microsoft Word, Training, Hospitality Management, Banquets, Restaurants, Catering, Restaurant Management, Customer Service, Menu Development, Hospitality, Food, Sales, Food Service, Hospitality Industry, Event Planning, Hotels, Budgets, Culinary Skills
Education
East Carolina University 2001 — 2003
bachelor science, hospitality managment
national outdoor leadership school NOLS 2001 — 2001
General, language, conservation, cutlure
Arizona State University 1999 — 2001
Four Seasons Hotels and Resorts June 2002 - Present
Hilton Hotels 2000 - 2002
The Beverly Hilton Hotel 1998 - 2001
Renaissance Hotel Washington DC 1989 - 1994
Education
American University - Kogod School of Business 1983 — 1987
Consultative Offerings and Resolutions for Everyone July 2013 - Present
California Veterinary Specialists January 2007 - July 2013
Four Seasons Hotels and Resorts January 2001 - January 2007
Four Seasons Hotels and Resorts January 2000 - January 2001
Four Seasons Hotels and Resorts September 1999 - January 2000
Marine Corps Community Services July 1995 - August 1999
Skills
Customer Service, Leadership, Strategic Planning, Employee Relations, Change Management, Team Building, Performance Management, Acquisitions and..., Coaching and Mentoring, Microsoft Office 2013, Business Brand,..., Training and Development, Human Resources..., Gap Analyses and..., Talent Acquisition and...
Education
Strategic HR 2009 — 2009
Certificate, Train the Trainer Preventing Workplace Harassment (CA AB 1825)
California State University San Marcos 2007 — 2007
Certificate, Human Resources Management
California States University San Marcos 2007 — 2007
Certificate, Occupational Health, Safety and Security
University of Northeastern Philippines 1974 — 1980
Allstate Insurance September 2008 - Present
Allstate Financial September 2002 - September 2008
International DB2 Users Group 1992 - 2002
IDUG 1992 - 2002
SmithBucklin 1988 - 2002
Four Seasons Hotels and Resorts 1988 - 1993
Ritz-Carlton Chicago/Four Seasons Hotels and Resorts 1983 - 1988
Education
Albion College 1978 — 1982
BA, Spanish, Biology
Merlin Entertainments (Madame Tussauds Hollywood) October 2013 - Present
Cirque du Soleil April 2012 - September 2013
Hard Rock International March 2003 - January 2012
Four Seasons Hotels and Resorts January 2001 - March 2003
Four Seasons Hotels and Resorts January 1999 - January 2001
Sofitel Luxury Hotels and Resorts September 1995 - January 1999
Robinsons-May 1992 - 1995
Skills
Key Account Management, Managing Media Relations, High Profile Celebrity..., Charity Fundraising, Live Event Producer, Sales Management, Marketing Strategy, Event Management, Media Relations, Advertising, Public Relations, Event Planning, Corporate Branding, Marketing, Hospitality, Strategic Partnerships, Concerts, Tourism, Corporate Events, Entertainment, Integration, Fundraising, Theatre, Budgets, Live Events, Music, Hotels, Social Networking, Restaurants, Sales, Social Media, Social Media Marketing, Management, Training, Brand Management, Food & Beverage, Account Management, Catering, Sponsorship, Time Management, Meeting Planning, Parties, Marketing Communications, Resorts, Trade Shows, Digital Marketing, Leadership, Customer Service, Online Marketing, Online Advertising
Education
American Academy of Dramatic Arts
Associate of Arts, Theatre Arts
La Quinta High School 1988 — 1991
Xcel Energy Contractor via Randstad N.A. April 2014 - December 2014
State of Minnesota October 2013 - January 2014
Best Buy September 2012 - April 2013
Prostaff@Target Corporation August 2012 - September 2012
Centene Corporation April 2009 - September 2011
Four Seasons Hotels and Resorts July 2008 - April 2009
Magellan Health Services 2007 - 2008
American National Red Cross May 2005 - May 2006
Hennepin County July 2000 - July 2003
Skills
Process Improvement, Workforce Management, Performance Management, Visio, Operations Management, Analysis, Customer Experience, Cross-functional Team..., Call Center, Forecasting, Customer Service, Customer Satisfaction, Data Analysis, Outlook, Team Building, Blue Pumpkin, Hiring, Team Management, Call Center Development, Quality Assurance, Excel, IEX, PowerPoint, Word, Team Leadership, Administration, Telephone Skills, Quality Management, Executive Reporting, Aspect, Training & Development, Scheduling, Internet, Business Objects, Microsoft CRM, Problem Solving, Employee Engagement, Supervisory Skills, Business Analysis, Employee Relations, Strategic Planning, Change Management, Account Management, RFP, Analytics, Coaching, Microsoft Office, Salesforce.com, Digital Telephony, Organizational...
Education
Capella University 2014 — 2015
Business/Managerial Economics, A
Anoka Ramsey Community College 2013 — 2013
Business/Commerce, General
Dakota County Technical College 2013 — 2013
Human Resources Management/Personnel Administration, General, A
Normandale Community College 2013 — 2013
Counseling Psychology, Marketing, A
Saint Paul College-A Community and Technical College 2013 — 2013
Employment Law and Human Resource Proceedures
Trainex-Learning 2013 — 2013
Human Resources Management/Personnel Administration, General, Human Resources Management/Personnel Administration, General
Century College 1997 — 1997
Computer Information Systems
Central Missouri State University 1996 — 1997
Business Administration- Music Education
University of Missouri - St. Louis 1995 — 1995
College Biology
St. Louis Community College 1993 — 1995
Computer Information Systems Physical Education
Four Seasons Hotels and Resorts garde manger cheffour seasons Hotels and Resorts1997 - 2007
Education
Universidad Autónoma de Nayarit 1987 — 1989
Four Seasons Hotels and Resorts 2011 - Present
Fairmont Raffles Hotels International 2007 - 2010
Ryan Associates 2001 - 2007
Smith Group 1998 - 2001
Skills
Hospitality Industry
Education
University of California, Berkeley 1999 — 2001
Master in Architecture, Architecture
Arizona State University 1994 — 1998
Bachelor of Science in Design, Architecture
Health One Pharmaceuticals, Inc July 2009 - Present
Four Seasons Hotels and Resorts November 2008 - November 2009
Skills
Strategic Financial..., Hospitality, Process Improvement, VBA, Strategic Planning, Business Analysis, Management, Financial Reporting, Financial Analysis, Forecasting, Accounting, Managerial Finance
Education
1992 — 1996
BS, Finance
Sheraton Suites Fort Lauderdale at Cypress Creek May 2013 - Present
Westin Fort Lauderdale July 2010 - May 2013
Four Seasons Hotels and Resorts March 2005 - January 2009
Skills
Food & Beverage, Resorts, Customer Service, Hospitality, Hospitality Industry, Hotel Management, Convention Services, Hotels, Tourism, Hospitality Management, Catering, Marketing, Budgets, Meeting Planning, Public Relations, Strategic Planning, Training, Marketing Strategy, Customer Oriented, Team Building, Contract Negotiation, Social Media Marketing, Negotiation, Event Management, Banquets, Customer Satisfaction, Sales, Sales Management
Education
Stoneleigh-Burnham School 1982 — 1986
Alvernia College
Four Seasons Hotels and Resorts October 2013 - Present
Four Seasons Resort Scottsdale May 2012 - October 2013
Four Seasons Hotels and Resorts February 2005 - May 2012
Mammoth Mountain Ski Area June 2003 - January 2005
Mammoth Mountain Ski Area 2002 - 2003
Skills
Resorts, Social Networking, Time Management, Photography, Catering, Hospitality, Wellness, Nutrition, Hospitality Industry, Entertainment, Management, Revenue Analysis, Lifestyle, Customer Satisfaction
Education
University of Phoenix 2003 — 2005
Master's in Business Administration
Arizona State University 1997 — 2001
Nutrition and Business
Shadow Mountain High School 1990 — 1994
General
CK Consulting/Eventageous Hospitality Consultants January 2000 - Present
King Edward Hotel 1993 - 1999
Sheraton Centre Hotel May 1995 - November 1998
Bitove Corporation "SkyDome" 1990 - 1993
Four Seasons Hotels and Resorts 1982 - 1990
Skills
Hospitality, Hospitality Management, Food & Beverage, Catering, Banquets, Hotels, Hospitality Industry, Sales, Customer Service, Meeting Planning, Leadership, Event Management, Negotiation, Time Management, Recruiting, Teamwork, Pre-opening, Team Building, Marketing, Wine, Food, Management, Menu Development, Trade Shows, Tourism, Restaurants
Education
Algonquin College of Applied Arts and Technology 1974 — 1977
Recreation Management, Recreation
Four Seasons Hotels and Resorts July 2015 - Present
Hilton Worldwide June 2014 - July 2015
W Hotels February 2013 - June 2014
W Hotels December 2011 - February 2013
W Hotels February 2011 - December 2011
W Hotels June 2009 - February 2011
Skills
Front Office, Customer Service, Resorts, Microsoft Office, Hospitality Management, Process Scheduler, Public Speaking, Hospitality Industry, Hotels, Microsoft Excel, Microsoft Word, Rooms Division, Hospitality, Training, Management, Leadership, Team Building, Property Management..., Sales, Food & Beverage, Micros, Restaurants, Revenue Analysis, Convention Services, Reservation, Revenue Forecasting, Yield Management, Hotel Management, Tourism
Education
Arizona State University 2009 — 2011
Bachelor's Degree, Political Science
2006-2009Iowa State University of Science and Technology 2006 — 2009
B.S, Business Administration/Finance/Kinesiology
My Cigar Roller March 2005 - Present
Infiniti on Camelback May 2010 - August 2011
The Clarendon Hotel May 2009 - May 2010
The Estates of Sunnybrook August 2002 - November 2008
Four Seasons Hotels and Resorts January 2002 - August 2002
Skills
Corporate Events, Golf, Hotels, Hospitality Industry, Parties, Hospitality Management, Weddings, Event Planning, Entertainment, Event Management, Budget Management, Sponsorship, Fundraisers, Promotions, Vendor Relations, Fundraising, Social Media Marketing, Menu Development, Coordination, Social Media, Logistics, Social Events, Site Selection, Vendor, Contract Negotiation, Small Business, Customer Service, Non-profits, Planning, Customer Relations, Vacation, Purchasing, Problem Solving, Dinners, Trade Shows, Hospitality, Clubs, Food & Beverage, Venue, Special Events
Education
Algonquin College of Applied Arts and Technology 1998 — 2000
Certification, Marketing Management, Personal Selling and Essentials of Business Communication
Heritage College 1998 — 2000
Diploma, Hotel & Restaurant Operations Management Diploma
Four Seasons Hotels and Resorts February 2015 - Present
Innovative Dining Group March 2014 - February 2015
Innovative Dining Group November 2011 - March 2014
Four Seasons Hotels and Resorts September 2010 - December 2011
Destination Hotels & Resorts March 2010 - September 2010
Morgans Hotel Group May 2009 - March 2010
Destination Hotels & Resorts October 2006 - May 2009
Destination Hotels & Resorts February 2005 - October 2006
Skills
Budgets, Corporate Events, Resorts, Process Scheduler, Restaurants, Event Planning, Social Media, Hotels, Hospitality, Banquets, Fine Dining, Food, Hospitality Industry, Management, Menu Development, Food & Beverage, Food
Education
Arizona State University 2003 — 2005
B.A., Business & Economics
California Polytechnic State University-San Luis Obispo 2001 — 2003
None, Business Marketing
Home Corporate Travel AgentTravel SolutionsDecember 2011 - September 2013
Nike April 2008 - December 2011
Four Seasons Hotels and Resorts 2003 - 2006
Skills
Resorts, Food & Beverage, Customer Service, Tourism, Hotels, Event Management, Social Media, Travel Management
Education
Arizona State University 1997 — 2001
BS, Recreation Management & Tourism
ServiceNow October 2012 - Present
Intel October 2010 - October 2012
Intel Corporation 2007 - 2010
Intel Corporation 2006 - 2007
IT consultant Self Employed 2004 - 2006
Left Coast Learning 2002 - 2004
Four Seasons Hotels and Resorts 2001 - 2002
The University of Arizona 1999 - 2001
Skills
SDLC, Integration, ITIL, IT Service Management, Agile Methodologies, Service Management, SaaS, Scrum, Software Development, Business Process, Systems Analysis, Process Improvement, Vendor Management, Databases, Enterprise Software, IT Operations, Servers, System Administration, Agile Project Management, Strategic Planning, Microsoft SQL Server, Business Process..., Lean Manufacturing, Business Process Design, Certified Scrum Master..., Business Strategy, Business Requirements, Requirements Management, Team Management, Project Portfolio..., Infrastructure, Business Intelligence, Analysis, Strategic Thinking, Business Solutions, Technology..., Business Integration, Product Demonstration, Technical Demonstrations, Workflow Analysis, Enterprise Application..., Cloud Computing, Cloud Applications, Solution Selling, Sales Engineering, Pre-sales, ServiceNow, Customer Relations, Enterprise Architecture, Presentation Skills
Education
Arizona State University 2009 — 2010
Master of Science (MS), Management Information Systems, General
University of Arizona 1996 — 2001
Bachelor of Science (BS), Management Information Systems, General
Mountain View Highschool
Table on Post Oak September 2015 - Present
Four Seasons Hotels and Resorts October 2012 - September 2015
InterContinental Hotels Group March 2012 - October 2012
JW Marriott Hotel Houston September 2008 - March 2012
The Oceanaire Seafood Room May 2008 - September 2009
Walt Disney World April 2006 - April 2008
Ipanema Restaurant September 2005 - March 2006
Skills
Excel, Food Cost, Fine Dining, Menu Development, Menu Design, LMS, NGS, Micros, Banquets, kitchen Design, OnTrack, birchstreet, Workday, Opera, BuyEfficient, Microsoft Office, guestware, Food & Beverage, Cuisine, Chef, Food, Hospitality, Hotels, Hospitality Management, Restaurants, Hospitality Industry, Hotel Management
Education
Disney University Orlando, FL 2006 — 2008
Culinary passport to excellence, Restaurant, Culinary, and Catering Management/Manager
Ecole de Cuisine Bordeaux France 2005 — 2006
Bachelor's Degree, Restaurant, Culinary, and Catering Management/Manager
International School of Hospitality and Tourism- Agadir Morocco 2004 — 2006
DTS, Restaurant, Culinary, and Catering Management/Manager
Université Ibnou Zohr-Agadir 2002 — 2004
Associate of Arts (A.A.), English Language and Literature, General
Interpath MRG Consulting Group SRL September 2015 - Present
Shutterstock May 2013 - September 2015
The Conference Board March 2013 - May 2013
Buckley Country Day School September 2010 - March 2013
Primerica August 2007 - April 2012
Christie's September 2006 - August 2009
St. Regis Hotel March 2005 - September 2006
Four Seasons Hotels and Resorts September 2003 - March 2005
Knowledge Networks April 2001 - August 2003
Monday Morning/ Professional Child Care Management Service February 2001 - July 2003
Skills
French, Spanish, German, Social Networking Sites, Team Building, Wiki pages for training..., Microsoft Suites (Word,..., International..., Market Research, Hotel Administration, Training Facilitation, Client Service Oriented, Reservation, Staff Management..., Cashiering, Finance Consulting, Executive Support, Accounts Receivable, Insurance Negotiations, Investments, Self-development, Foreign Languages, Telephone Interviewing, Conflict Resolution, Complaint Management, Client-oriented, Creativity, Enthusiastic..., Enthusiasm to learn, Solution-oriented, Positive Can-do Attitude, Client Presentation, Presentations, Engaging Public Speaker, Public Speaking, Executive Management, Budget Proposals, Audit Management, Cash Management, Adaptable & a quick..., Team-spirited, Education Software, Video Conferencing, Receptionist Duties, Front Office Support, VIP Services, Fundraising, Coordination, Curriculum Development, Scope Planning
Education
Cornell University 2006 — 2006
Post Graduate Course, Personnel Management & Leadership
American Intercontinental University 2003 — 2004
MA Education & Instructional Technology GPA 3.88, Education
Raritan Valley Community College 2001 — 2001
Corporate & Continuing Education, Educating Our Children
Baruch College CUNY, New York 1999 — 1999
Post Graduate Courses, Public Relations & Compensation Management
Pontificia Universidad Catolica Madre y Maestra (PUCMM) 1987 — 1991
Bachelor in Hotel Management GPA 3.5, Hospitality Industry, 3.5
Ecole Hoteliere de Lausanne, Switzerland 1990 — 1990
Summer Studies/ University of Nevada Program, Travel & Tourism, Food & Beverages, & Wine Tasting
HLS Linen Services 2008 - January 2012
Westmont Hospitality Group 2001 - 2008
Fairmont Hotels and Resorts 1996 - 2001
Sheraton Ottawa 1990 - 1996
Four Seasons Hotels and Resorts 1989 - 1990
Skills
Budgets, Customer Service, Front Office, Hospitality, Event Management, Forecasting, Strategic Planning, Event Planning, Team Building, Sales Management, RFP, ROIs, ROI Optimization, Pegasus, Sabre, Navision, Order Fulfillment, Distribution Logistics, Procurement, Contract Negotiation, Training, Hotels, Team Leadership, Coaching, Hospitality Industry, Customer Retention, Tourism, Hiring, Supervisory Skills, Customer Satisfaction, Revenue Analysis, Management, New Business Development, Trade Shows, CRM, Building Relationships, Operations Management
Education
Algonquin College of Applied Arts and Technology
Information Systems Management
University of Santo Tomas
Arts, Entertainment, and Media Management
Colegio San Agustin
Houstonian Hotel Health Club and Spa 1998 - 2011
Four Seasons Hotels and Resorts 1982 - 1998
Four Seasons Houston Center 1982 - 1998
Skills
Food & Beverage, Hospitality, Customer Service, Hospitality Management, Security, Hotels, Resorts, Budgets, Pre-opening, Restaurants, Hospitality Industry, Hotel Management, Meeting Planning, Front Office, Banquets, Rooms Division, Catering, Security Operations, Menu Development, Event Management, Hiring, Revenue Analysis
Education
Texas Southern University—Thurgood Marshall School of Law 1980 — 1983
Juris Doctor (J.D.), Law, 3.5
Alabama State University 1976 — 1979
Bachelor’s Degree, Criminal Justice/Law Enforcement Administration, 4.0
Hotel Gelato OwnerHotel GelatoJanuary 2010 - Present
Sutton Place Hotel 2009 - 2010
Four Seasons Hotels and Resorts 2008 - 2009
Sutton Place Hotel September 1998 - May 2008
Four Seasons Hotels and Resorts June 1997 - September 1998
Four Seasons Hotels and Resorts May 1995 - June 1997
Four Seasons Hotels and Resorts May 1993 - May 1995
Hilton Worldwide April 1991 - May 1993
Four Seasons Hotels and Resorts January 1989 - March 1991
Four Seasons Hotels and Resorts 1986 - December 1989
Skills
Food & Beverage
Education
University of Guelph 2005 — 2005
Ice Cream Technology
Centennial College 1986 — 1989
Hospitality and Tourism Management
Algonquin College of Applied Arts and Technology 1984 — 1985
Chef Training
Southern Wine & Spirits January 2001 - Present
Four Seasons Hotels and Resorts September 1988 - January 2000
Skills
Wine, Alcoholic Beverages, Key Account Development, Sales Management, Sales, Marketing Strategy, Marketing, Customer Service, Account Management, New Business Development, Event Management, Management
Education
Angelo State University 1981 — 1986
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Four Seasons Hotels and Resorts 2002 - Present
Education
Appalachian State University
Music Performance, General
Four Seasons Hotels and Resorts September 2006 - Present
Education
American InterContinental University 2001 — 2004
Bachelor of Business Administration (B.B.A.)
National-Louis University 1998 — 2001
Associate of Arts and Sciences (A.A.S.)
Café Don Danilo July 2015 - Present
GANT U.S.A. Corporation March 2014 - May 2015
Four Seasons Hotels and Resorts August 2013 - March 2014
Penzance December 2010 - December 2012
Capitol Language Services, LLC December 2010 - May 2011
GFI Group December 2010 - January 2011
First New York Securities May 2010 - August 2010
Skills
Spanish (Proficient), Python, Java, Microsoft Access, Microsoft Project, JavaScript, Microsoft Suites, HTML, ColdFusion, MySQL, Microsoft Word, MS Project, Microsoft Office, Microsoft Excel, PowerPoint, Databases, Customer Service, Editing, Public Speaking, Social Media, Teamwork, Event Planning, Spanish
Education
American University - Kogod School of Business 2009 — 2013
Bachelor of Science, Business and Spanish
Universidad Pontificia Comillas
The Packer Collegiate Institute 2005 — 2009
High School
Four Seasons Hotels and Resorts
Education
University of Florida 1988 — 1991
Bachelor of Fine Arts (B.F.A.)
Andrew College 1985 — 1987
Associate of Arts (A.A.)
IFH Institute For Hospitality Management April 2012 - Present
Four Seasons Hotels and Resorts September 2004 - April 2011
Four Seasons Hotels and Resorts 2001 - 2011
Education
Universidad de Turismo y Ciencias Administrativas, A.C.
Bachelor's degree, Hospitality
Universidad de Turismo y Ciencias Administrativas, A.C.
Master's degree, Hotel Management