Four Seasons Hotels and Resorts
Industry: Hospitality company
DescriptionFour Seasons Hotels Limited, trading as Four Seasons Hotels and Resorts, is an international luxury hospitality company headquartered in Toronto, Ontario. Four Seasons operates more than 100 hotels worldwide. Since 2007, Bill Gates and Prince Al-Waleed bin Talal have been majority owners of the company. Headquarters: Toronto, Canada Reservations: 00 800 6488 6488 CEO: Allen Smith (23 Sep 2013–) Revenue: 4.3 billion USD (2015) Owners: Shahid Khan, Cascade Investment, Kingdom Holding Company Founders: Isadore Sharp, Murray Koffler
Four Seasons Hotels and Resorts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Four Seasons Hotels and Resorts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Four Seasons Hotels and Resorts Employees
Four Seasons Hotels and Resorts December 2013 - Present
Four Seasons Hotels and Resorts September 2011 - November 2013
Four Seasons Hotels and Resorts December 2010 - September 2011
Four Seasons Hotels and Resorts February 2007 - December 2010
Four Seasons Hotels and Resorts October 2005 - February 2007
Skills
Training, Human Resources, Recruiting, Hotels, Employee Relations, Resorts, Hospitality Management, Banquets, Hospitality, Hotel Management, Talent Management, Leadership Development, Coaching, Supervisory Skills, Fun, Pre-opening, Staff Training, Employee Engagement, Food & Beverage, Hiring, Succession Planning, Instructor-led Training, Hospitality Industry, Customer Experience, Management, Micros, Leadership, MICROS
Education
University of New Orleans 2003 — 2005
MHTM, Hospitality Management
Nicholls State University 1998 — 2002
BS, Culinary Arts
Four Seasons Hotels and Resorts September 2014 - Present
Mr. Chow Enterprises August 2002 - May 2014
Thibiant Beverly Hills 1998 - 2001
Skills
Restaurants, Wine, Fine Dining, Restaurant Management, Food & Beverage, Food Service, Menu Development, Food, Microsoft Word, Microsoft Excel, Negotiation, Special Events..., Shared Office Space, Event Management, Cooking, Gatekeeping, Virtual Administration, Dinners, Event Planning, Mail Shots, Canon XL-1, Social Media, Public Speaking, Catering, Social Networking, Public Relations
Education
Norfolk State University
Bachelor of Applied Science (BASc), Mass Communication/Media Studies
15 Studio and Video January 2001 - Present
Four Seasons Hotels and Resorts April 2011 - April 2014
Omni Hotels January 2001 - April 2011
Champion Autoparts January 1991 - December 2000
Skills
Event Photography, Videography, Audio Visual Tech, Bartending, Wine & Spirits Industry, Food & Beverage, Cooking, Automotive Parts, Automotive Repair, Fine Dining, Customer Service, Photography, Hospitality, Writing
Education
North Lake College 2001 — 2004
Associate of Arts (A.A.), Photography
Universidad Veracruzana 1987 — 1990
Bachelor of Business Administration (B.B.A.), Business Administration
Four Seasons Hotels and Resorts October 2013 - Present
Four Seasons Hotels and Resorts June 2013 - September 2013
Aspen Valley Golf Club February 2012 - June 2013
Skills
Hospitality Industry, Hotels, Resorts, Hiring, Human Resources, Hospitality, Hospitality Management, Hotel Management
Education
Northern Arizona University 2009 — 2013
Bachelor of Science (BS), Hotel and Restaurant Management
Four Seasons Hotels and Resorts March 2014 - Present
Four Seasons Hotels and Resorts October 2012 - March 2014
Four Seasons Hotels and Resorts July 2008 - October 2012
Four Seasons Hotels and Resorts June 2004 - July 2008
Education
Northern Arizona University 2000 — 2004
BS, Hotel & Restaurant Management
USAA April 2012 - Present
@ Home Properties and Management October 2011 - Present
Stay At Home Mom June 2010 - April 2012
Wells Fargo February 2006 - October 2010
Four Seasons Hotels and Resorts December 2003 - February 2006
Skills
Buyer Representation, First Time Home Buyers, REO, Investment Properties, Short Sales, Small Business, Negotiation, Sellers, Purchasing, Real Estate, New Home Sales, Residential Homes, Relocation, Coaching, Investors, HUD, Listings, Single Family Homes, Customer Service, Foreclosures, Team Building, Employee Management, Management
Education
Northern Arizona University 2001 — 2004
HRM, Business Administration and Management, General
Xavier College Preparatory 1997 — 2001
High School/Secondary Diplomas and Certificates
American Express Business Travel May 2012 - Present
Fairmont Hotels and Resorts May 2010 - May 2012
Four Seasons Hotels and Resorts February 2008 - April 2010
Four Seasons Hotels and Resorts December 2006 - February 2008
Skills
Hospitality Management, Hospitality Industry
Education
Northern Arizona University 2002 — 2005
Bachlors of Science
Pappas Bros. Steakhouse at Pappas Restaurants, Inc. July 2014 - Present
Montage Deer Valley December 2013 - May 2014
Cyrano's Seafood & Chophouse August 2012 - December 2013
Four Seasons Hotels and Resorts June 2013 - July 2013
Montage Deer Valley - The Athens Group December 2012 - April 2013
Outback Steakhouse September 2008 - December 2011
Skills
Microsoft Excel, Microsoft Word, Spanish-speaking, Time Management, Customer Service, Spa Operations, Beverage Development, Restaurants, Food, Communication, POS, Property Management..., Phone Etiquette, PowerPoint, Hospitality, Fine Dining, Spa, Food, Hospitality Industry, Hospitality Management, Event Planning, Catering
Education
Northern Arizona University 2010 — 2013
Bachelor of Science (BS), Hotel and Restaurant Management
Les Roches International School of Hotel Management Switzerland 2012 — 2012
Hospitality Administration/Management
NHTV Internationale Hogeschool Breda 2012 — 2012
Hospitality Administration/Management
AZNORTH Realty August 2013 - Present
Flagstaff Realty Group with AZNORTH Realty August 2013 - Present
Four Seasons Hotels and Resorts October 2012 - May 2013
Skills
Sellers, First Time Home Buyers, Buyer Representation, Short Sales, Relocation, Listings, Single Family Homes, New Home Sales, Foreclosures, Condos, Real Estate, REO, Investment Properties, Investors, Referrals, Residential Homes, Real Estate Transactions, Townhomes, ABR, Buyers
Education
Northern Arizona University 2007 — 2010
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Arizona School of Real Estate & Buisness
Real Estate License
Hilton Worldwide January 2015 - Present
Minute Suites, LLC November 2012 - January 2015
Ultimate Ventures August 2014 - December 2014
Walgreens April 2012 - November 2014
Four Seasons Hotels and Resorts May 2014 - May 2014
Southlake Gymnastics Academy July 2012 - April 2013
Skills
Visual Merchandising, Retail, Team Building, Customer Service, Time Management, Sales, PowerPoint, Training, Microsoft Office, Microsoft Excel, Team Leadership, Microsoft Word, Merchandising, Hospitality
Education
University of North Texas 2012 — 2014
Bachelor of Science (BS), Hospitality Management
North Central Texas College 2011 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Four Seasons Hotels and Resorts May 2014 - December 2014
Retail Management & Development June 2013 - August 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Social Media
Education
Northeastern University 2012 — 2016
Four Seasons Hotels and Resorts February 2014 - Present
Brown Palace Hotel September 2011 - February 2014
Brown Palace Hotel October 2010 - September 2011
Brown Palace Hotel October 2009 - October 2010
St. Regis Resort June 2008 - October 2009
Skills
Conferences, Event Planning, Customer Service, Restaurants, Resorts, Microsoft Office, Event Management, Hotels, Catering, Outlook, Contract Negotiation, Social Media, Fine Dining, Delphi, Spanish-English, Banquets, Hospitality Industry, Hospitality Management, Hotel Management, Food & Beverage, Menu Development, Time Management, Meeting Planning
Education
Northern Arizona University 2004 — 2008
BS, Hotel & Restaurant Management
Centaurus High School 2000 — 2004
Diploma, Regular/General High School/Secondary Diploma Program
Exhale Spa September 2015 - Present
Domino Media Group January 2015 - May 2015
Delicious Designs May 2013 - August 2014
Madeline Weinrib January 2014 - May 2014
Four Seasons Hotels and Resorts September 2013 - December 2013
Lillian August Designs, Inc September 2009 - August 2012
Jack Wills Aubin & Wills July 2011 - May 2012
Skills
Retail, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Keynote, Pages, Numbers, Social Media, Visual Merchandising, Fashion, Sales, Marketing
Education
New York University 2013 — 2016
Skidmore College 2012 — 2013
Three Dots and a Dash September 2015 - Present
Four Seasons Hotels and Resorts June 2011 - May 2015
Outback Steakhouse 2009 - June 2011
Skills
Cocktails, Beverage Development, Food & Beverage, Bartending, Menu Development, Restaurants
Education
Northern Arizona University
Civil Engineering
Bella Bloom Maui February 2015 - Present
Four Seasons Hotels and Resorts January 2014 - September 2014
Four Seasons Hotels and Resorts August 2012 - January 2014
Four Seasons Hotels and Resorts September 2010 - August 2012
Skills
Customer Satisfaction, Catering, Customer Service, Hospitality, Food & Beverage, Hospitality Management, Restaurants, Hospitality Industry, Hotels, Hotel Management
Education
Northern Arizona University 2005 — 2009
Bachelor of Science (BS), Hospitality Administration/Management
The Kahala Hotel & Resort July 2015 - Present
Surrender Bar and Grill January 2015 - Present
Hawaii Restaurant Association April 2015 - July 2015
Tsukiji Fish Market July 2014 - March 2015
Four Seasons Hotels and Resorts May 2013 - May 2014
Four Seasons Hotels and Resorts May 2012 - August 2012
Education
Northern Arizona University 2009 — 2013
Hotel and Restaurant Management, Hospitality Administration/Management
JW Marriott Minneapolis Mall of America September 2015 - Present
The Phoenician Resort June 2014 - September 2015
Four Seasons Resort Scottsdale August 2012 - May 2014
Four Seasons Hotels and Resorts August 2010 - August 2012
Four Seasons Hotels and Resorts December 2007 - August 2010
Skills
Resorts, Hospitality Industry, Rooms Division, Pre-opening, Hotels, Hotel Management, Hospitality Management, Hospitality, Micros, Front Office, Banquets, Food, MICROS, Revenue Analysis, Property Management..., Yield Management
Education
NHTV internationaal hoger onderwijs Breda 2004 — 2004
Northern Arizona University 2000 — 2004
BOS, International Hospitality Manegement
Self-employed January 2013 - Present
Co Owner Blooming Buds Floral Design June 2008 - Present
LifeSpa - Lifetime Fitness May 2008 - November 2012
Spalon Montage August 2001 - May 2008
Four Seasons Hotels and Resorts July 1999 - August 2001
Skills
Therapeutic Massage, Spa, Deep Tissue Massage, Lymphatic Drainage, Prenatal Care, Reflexology, Bodywork, Aromatherapy, Beauty Industry, Holistic Health
Education
Southwest Institute of Healing Arts 1998 — 1999
Massage Therapy/Therapeutic Massage and Reflexology
Normandale Community College
Four Seasons Hotels and Resorts January 2013 - Present
Loews Hotels March 2012 - December 2012
Target November 2008 - March 2012
The Walt Disney Company June 2011 - January 2012
Skills
Cashiering, Cash Register, Food Safety, Teamwork, Bartending, Menu Development, Microsoft Word, Visual Merchandising, Merchandising, PowerPoint, Microsoft Office, Sales, Microsoft Excel, Process Scheduler, Outlook, Culinary Skills, Food Preparation, Facebook, Profit, Leadership, Phone Etiquette, Customer Satisfaction
Education
Northern Arizona University 2010 — 2012
Bachelor's degree, Hotel, Motel, and Restaurant Management, GPA 3.3
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - August 2015
NC State University October 2014 - December 2014
Four Seasons Hotels and Resorts June 2013 - January 2014
Pinehurst Resort May 2011 - August 2011
Skills
Customer Service, Golf, Teamwork, English & Spanish..., Retail, Event Management, Merchandising, Golf Instruction, Tournaments, Event Planning, Time Management, Customer Satisfaction, Public Relations, Inventory Control, Microsoft Word
Education
North Carolina State University 2010 — 2015
Bachelor of Science (BS), PGA Golf Management
North Carolina State University
Bachelor of Science (BS), Parks, Recreation and Tourism Management
Four Seasons Hotels and Resorts July 2014 - Present
The ONE Group May 2013 - July 2014
InterlineHomeExchange.com January 2009 - April 2012
Skills
Hospitality, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Sales, Sales Management, Sales Operations, Direct Sales, Marketing, Marketing Strategy, Marketing Communications, Social Marketing, Product Marketing, Trade Shows, Recruiting, Front Office, Food & Beverage
Education
Niagara University 2004 — 2008
Bachelor of Science (BS), Hospitality and Recreation Marketing Operations
Four Seasons Hotels and Resorts April 2015 - Present
Four Seasons Hotels and Resorts November 2014 - Present
Four Seasons Hotels and Resorts December 2013 - November 2014
Four Seasons Hotels and Resorts June 2013 - December 2013
Forest Highlands G.C. April 2012 - May 2013
Skills
Hospitality, Restaurant Management, Customer Service, Fine Dining, Wine Tasting, Wine & Spirits Industry, Community Service, Restaurants, Resorts, Micros, Tourism, Food Safety, Serve Safe Certified, TIPS Certified, Banquets, Catering
Education
Northern Arizona University 2009 — 2013
Bachelor's degree, International Hospitality Management
Warby Parker April 2015 - September 2015
Bank of America Merrill Lynch June 2014 - December 2014
FIM group June 2013 - August 2013
MFS Investment Management January 2013 - June 2013
Club Monaco January 2013 - May 2013
Four Seasons Hotels and Resorts April 2012 - July 2012
Skills
Team Leadership, Customer Service, Public Speaking, Creative Strategy, Teamwork, Analytical Skills, Microsoft Office
Education
Northeastern University 2011 — 2016
Bachelor of Science (B.S.), Finance and Entrepreneurship
The American University of Rome 2013 — 2013
Finance and Economics
Seabury Hall 2004 — 2011
Diploma with High Honors
Four Seasons Hotels and Resorts May 2012 - August 2012
Ka'anapali Golf Course July 2009 - August 2010
Skills
Social Media Marketing, Public Relations, Social Media, Social Networking, Marketing
Education
Northern Arizona University 2010 — 2015
Kamehameha High School
Courtyard by Marriott June 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. December 2012 - June 2014
Four Seasons Hotels and Resorts March 2011 - May 2012
Four Seasons Hotels and Resorts September 2006 - March 2011
Skills
Housekeeping, Front Office, Laundry, Rooms Division, Pre-opening, Micros, Hotel Management, Hospitality Management, Resorts, Hospitality Industry, Hotels, Property Management..., Banquets, Opera, Hospitality, Guest Service Management, Restaurants
Education
Northern Arizona University-The W. A. Franke College of Business 2003 — 2006
Bachelor’s Degree, Hospitality Administration/Management, 3.7
Northern Arizona University
Hillstone Restaurant Group June 2014 - Present
Hillstone Restaurant Group January 2014 - Present
The Culinary Institute of America February 2013 - January 2014
The Culinary Institute of America October 2011 - February 2013
Four Seasons Hotels and Resorts January 2012 - June 2012
North Carolina State University - University Dining and Catering Operations September 2007 - May 2011
Skills
Recipe Testing, Food Preparation, Customer Service, Document Drafting, Event Planning, Microsoft Excel, Inventory Management, Food, Food Service, HACCP, Hotels, Culinary Skills, Fine Dining, Microsoft Word, Sanitation, Research, Social Media, Event Management, Leadership, Microsoft Office, Food Processing, Hospitality Industry, Hospitality Management, Restaurants, PowerPoint, Food Quality, Pastry, Catering, Food Safety, ServSafe, Food & Beverage, Cooking, Public Speaking, Banquets, Menu Development, Time Management, Teamwork
Education
Culinary Institute of America 2011 — 2013
AOS, Culinary Arts/Chef Training
North Carolina State University 2007 — 2011
BA, Criminology
Sofitel Luxury Hotels and Resorts July 2014 - Present
The Rittenhouse Hotel July 2012 - July 2014
Four Seasons Hotels and Resorts February 2011 - July 2012
Four Seasons Hotels and Resorts December 2009 - February 2011
Four Seasons Hotels and Resorts July 2008 - December 2009
Four Seasons Hotels and Resorts December 2006 - August 2007
Four Seasons Hotels and Resorts May 2006 - August 2006
Four Seasons Hotels and Resorts May 2005 - January 2006
Skills
Opera, Luxury, Customer Service, Hotel Management, Hospitality Management, Rooms Division, Front Office, Hotels, Resorts, Hospitality Industry, Hospitality, Property Management..., Revenue Analysis, Tourism, Guest Service Management, Rooms Division..., Guest Recovery, Laundry, Hiring, Payroll, Lodging, Budgets
Education
Niagara University 2004 — 2008
Bachelor of Science, Hotel Planning and Control & Restaurant Management
Bay Equity, LLC October 2010 - Present
Loan Network LLC January 2009 - January 2010
America One Finance,Inc. August 2004 - January 2010
Four Seasons Hotels and Resorts 2000 - 2003
Skills
Mortgage Banking, Residential Mortgages, Loan Origination, FHA, Refinance, Real Estate Financing, Mortgage Lending, First Time Home Buyers, Credit, Reverse Mortgages, Real Estate, Investment Properties, Loans, VA loans, FHA financing, Management, Executive Management, Sales, Financial Accounting, Mortgage Underwriting, Credit Analysis, Loss Mitigation, Corporate Finance
Education
Northern Arizona University 1997 — 1999
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Four Seasons Hotels and Resorts May 2013 - Present
Four Seasons Hotels and Resorts May 2012 - May 2013
Arizona SnowBowl Ski Lift and Lodge August 2008 - January 2012
The Grand Hotel at Grand Canyon August 2011 - December 2011
Pacifica Host Hotels 2011 - 2011
Skills
Public Speaking, Customer Service, Team Leadership, Organizing, Teamwork, Consensus Builder, Punctual, Planning, Strategic Planning
Education
Northern Arizona University 2008 — 2012
Bachelor of Arts (BA), Hotel, Motel, and Restaurant Management, 3.2
Northern Arizona University 2008 — 2012
Bachelor of Science, Business Administration; Marketing
Northern Arizona University 2008 — 2012
Minor, Japanese Studies
Northern Arizona University 2008 — 2012
Minor, Asian Studies
Four Seasons Hotels and Resorts June 2015 - Present
Four Seasons Hotels and Resorts May 2013 - June 2015
Four Seasons Hotels and Resorts September 2011 - December 2012
Four Seasons Hotels and Resorts December 2009 - September 2011
Four Seasons Hotels and Resorts June 2008 - December 2009
Skills
Hospitality Industry, Hotels, Food & Beverage, Hospitality Management, Training, Hospitality, Resorts, Hotel Management, Micros, Rooms Division, Pre-opening, Front Office, Property Management..., MICROS, Banquets
Education
Northern Arizona University 2003 — 2008
Bachelor of Science (B.S.), International Hospitality
tonneson + co January 2015 - Present
tonneson + co October 2012 - January 2015
Small World Wireless AT&T May 2011 - August 2012
Four Seasons Hotels and Resorts December 2011 - March 2012
Education
Newbury College 2008 — 2012
Bachelor of Science (B.S.), Accounting and Business/Management
American Bankruptcy Institute October 2013 - Present
American Bankruptcy Institute February 2013 - October 2013
Four Seasons Hotels and Resorts January 2010 - January 2013
John Robshaw Textiles November 2005 - October 2008
Skills
Event Planning, Retail, Merchandising, Visual Merchandising, Inventory Management, Trend Analysis, Public Relations, Sales, Fashion, Social Media, Account Management, Customer Service, Social Media Marketing, Marketing, Textiles
Education
North Carolina State University 2001 — 2005
Bachelor of Science (BS), Apparel and Textiles
Four Seasons Hotel 2002 - Present
Four Seasons Hotels and Resorts 2000 - 2002
Skills
Physical Security, Hotels, Hospitality Management, Security Management, Hospitality, Executive Protection, Hotel Management, Private Investigations, Resorts, Security Operations, Hospitality Industry, Corporate Security, Pre-opening, Surveillance, Crisis Management, Security Training, Emergency Management, Security, Asset Protection
Education
Northeastern University 1998 — 1999
MCJ, Criminal Justice
University of North Carolina at Greensboro 1994 — 1998
sociology
North Hunterdon High School 1990 — 1994
Hasbro 2007 - Present
CROSSMARK 1997 - 2006
Four Seasons Hotels and Resorts 1984 - 1989
Tremont Hotel 1979 - 1984
Skills
Trade Marketing, Merchandising, Shopper Marketing, Customer Insight, Brand Management, IRI, P, Retail Category..., Planograms, Customer Service, Sales, Cross-functional Team..., Team Building, Forecasting, Sales Management, Sales Operations, Training, Retail
Education
Northeastern Illinois University
Marketing/Marketing Management, General
Crosby Street Hotel July 2015 - Present
Four Seasons Hotels and Resorts November 2013 - Present
Langham Place Fifth Avenue May 2013 - November 2013
The Setai Fifth Avenue, a Capella Managed Hotel December 2012 - May 2013
The Setai Fith Avenue, A Capella Managed Hotel October 2010 - November 2012
The Mark Hotel August 2009 - September 2010
Skills
Hotels, Hospitality, Hospitality Industry, Pre-opening, Hospitality Management, Resorts, Front Office, Micros, Rooms Division, Hotel Management, Banquets, Revenue Analysis, Food & Beverage, Tourism, Pre-opening experience, Property Management..., Opening Hotels, Customer Service
Education
Northeastern University
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
The Boulders, A Waldorf Astoria Resort August 2010 - July 2012
Four Seasons Hotels and Resorts 2003 - 2010
Education
Northern Arizona University
Bachelor's degree, Hotel, Motel, and Restaurant Management
Four Seasons Hotels and Resorts August 1989 - Present
Stouffer Hotels and Resorts 1982 - 1989
Skills
Hotels, Hospitality Industry, Grand Openings, Hospitality, Hotel Management, Sales, Resorts, Direct Sales, Incentive Programs, Incentives, Trade Shows, Catering, Revenue Analysis, Incentive Travel, Corporate Events, Business Travel, Sales Management, Pre-opening, Meeting Planning, Yield Management, Hospitality Management, Food & Beverage, Event Management, Event Planning, Front Office, Opening Hotels, Tourism, Rooms Division, Hotel Booking, Convention Services, Delphi, Banquets, Restaurants, Micros, Leisure, Lodging, OnQ, Guest Service Management, MICROS, Revenue Forecasting
Education
Northeastern Illinois University 1972 — 1976
Baxter International Inc. January 2015 - Present
LeasePlan September 2013 - January 2015
Etc. venues June 2012 - June 2013
Radisson Blu September 2011 - June 2012
Waldorf Astoria Syon Park November 2010 - September 2011
Les Temps Perdu August 2010 - November 2010
JMW Horeca Uitzendbureau April 2009 - August 2010
Four Seasons Hotels and Resorts May 2008 - December 2008
Skills
Hotels, Event Management, Hospitality Management, Hospitality Industry, Customer Service, Teamwork, English, Front Office, Excel, Microsoft Office, Word, PowerPoint, Event Planning, Guest Service, Microsoft Excel, Sales, Food & Beverage
Education
NHTV Internationale Hogeschool Breda 2007 — 2010
Bachelor of Business Administration in Hotel Management
Jacob Roelands Lyceum 2001 — 2007
Pre-University Education - Atheneum, Profile Culture & Society + Economics
H2O Kitchen January 2014 - Present
- January 2011 - Present
- August 2010 - Present
The Glasbern October 2010 - June 2011
Dans Restaurant January 2008 - September 2010
Culinary Concepts by Jean-Georges January 2007 - January 2008
Groupe Alain Ducasse January 2005 - January 2007
Town., The Chambers Hotel January 2004 - January 2005
St. Regis Hotel January 2003 - January 2004
Four Seasons Hotels and Resorts January 2002 - January 2003
Skills
iWork, Microsoft Office, Social Media Marketing, Photoshop, Food Styling, Food Photography, Wedding Photography, Portrait Photography, Architectural..., Landscape Photography, Creative Writing, Image Processing, intuitive team builder, Team Leadership, Instructor-led Training, Project Coordination, Business Analysis, Restaurants, Training, Team Building, Culinary Skills, Menu Development, Restaurant Management, Food & Beverage, Wine, Fine Dining, Catering, Chef, Hotels, Cuisine, Gourmet, Banquets, Food, Cooking, Menu Costing, Pre-opening, Food Service, Wine Tasting, Recipe Testing, Mediterranean, Recipes, Butchery, Pastry, Food Preparation, Food Cost Management, Culinary Management, Menu Engineering, New Restaurant Openings, Gastronomy, Food Cost Analysis
Education
Authentic Bartending School 2003 — 2004
Specialized, Mixology
Northampton Community College 1996 — 1998
Specialized Diploma, Culinary Arts
Four Seasons Hotels Ltd February 2009 - Present
Four Seasons Hotels and Resorts April 2004 - February 2009
Skills
Hospitality, Hotels, Customer Service, Microsoft Office, Hospitality Management, Microsoft Excel, Hospitality Industry, Microsoft Word, Negotiation, Property Management..., Opera, Rooms Division
Education
Niagara College
Hotel and Restaurant Managment
North Seattle Community College September 2010 - Present
Four Seasons Hotels and Resorts October 2008 - November 2010
Four Seasons Hotels & Resorts October 2008 - November 2010
McCormick & Schmick's Restaurant August 2006 - August 2008
Von's Grand City Restaurant December 2005 - August 2006
Newport Bay Restaurant August 2004 - December 2005
Daniel's Broiler Restaurant and Bar September 2003 - December 2005
Master Park October 2000 - September 2003
Albetsons Grocery January 1996 - October 2000
Skills
Social Networking, Video Editing, Video Production, Editing, Microsoft Office, Film Production, Photoshop
Education
North Seattle Community College 2010 — 2012
Seattle Film Institute 2007 — 2008
Film Production
Teach For America June 2013 - Present
Four Seasons Hotels and Resorts September 2011 - June 2013
The Fairmont Washington, D.C. February 2011 - August 2011
Independent 2008 - August 2011
The Fairmont Miramar Hotel & Bungalows February 2010 - January 2011
Independent Contractor 2006 - 2009
Stone Cold Dead Serious, New York production 2006 - 2007
NYU, Tisch School of the Arts
Education
The Johns Hopkins University 2013 — 2015
Master's degree, Elementary Education and Teaching
New York University 2002 — 2005
BFA, Drama
University of Maryland College Park 2001 — 2002
River Hill High School
Four Seasons Hotels and Resorts July 2014 - Present
Omni Hotels & Resorts December 2013 - July 2014
Atlantis, Paradise Island October 2008 - July 2013
Atlantis, Paradise Island April 2011 - August 2012
Echelon Resorts May 2006 - September 2008
Bellagio May 2002 - April 2006
Four Seasons Hotel Las Vegas April 1998 - April 2002
Skills
Pre-opening experience, Resorts, Account Management, Convention Centers, Convention Services, Tourism, Incentives, Trade Shows, Customer Satisfaction, Sales Management, Sales, Hotels, Contract Negotiation, Corporate Events, Yield Management, Hospitality, Marketing, Management, Hospitality Management, Hotel Management, Food & Beverage, Catering, Meeting Planning, Budgets, Leisure, Pre-opening, Business Travel, Rooms Division, Culinary Skills, Revenue Analysis, Hospitality Industry, Strategy, Travel Management, New Business Development, Event Management, Public Relations, Menu Development, Online Travel, Advertising, Revenue Forecasting, Strategic Communications, Marketing Strategy, Banquets, Event Planning
Education
University of Nevada-Las Vegas 1985 — 1989
BS, Hotel Administration
Normandale Community College 1983 — 1985
Irvine Company September 2014 - Present
The Resort at Pelican Hill March 2011 - August 2014
The Resort at Pelican Hill August 2010 - March 2011
First Team Real Estate January 2010 - August 2010
D.R. Construction Company January 2006 - July 2010
JMI Real Estate, Inc December 2005 - December 2009
Four Seasons Hotels and Resorts December 2004 - October 2005
Four Seasons Hotels and Resorts November 2002 - November 2004
Four Seasons Hotels and Resorts November 2001 - October 2002
Four Seasons Hotels and Resorts 1999 - 2002
Skills
Food & Beverage, Hospitality, Restaurants, Menu Development, Hotels, Micros, Culinary Skills, Food, Wine, Leadership, Recruiting, Management, Real Estate, Residential Homes, Resorts, Hospitality Management, Restaurant Management, Fine Dining, Pre-opening experience, Event Management, Corporate Events, Banquet Operations, Budgets, Hospitality Industry, Pre-opening, Banquets, Hotel Management, Training, Catering, Revenue Analysis, MICROS
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 1993 — 1997
Bachelor of Business Administration, Hospitality and Tourism
College Saint-Charles 1996 — 1996
Intensive French Course
Northeastern State University 1996 — 1996
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
California Department of Real EstateCalifornia Real Estate
Real Estate Broker
Harvard ManageMentor 2012 — 2013
Certificate of Completion, Organizational Leadership
AvalonBay Communities April 2008 - Present
Village Green Companies 2003 - 2007
Four Seasons Hotels and Resorts August 2000 - January 2003
Skills
Apartments, Property Management, Real Estate, Leases, Residential Homes, Disposition, Real Estate Economics, Asset Managment, Negotiation, Budgets, Marketing, Financial Analysis, Contract Negotiation, Rentals, Customer Service, Construction, Market Analysis, Team Building, MRI Software, Yardi Voyager, Relocation, Revenue Forecasting, Budget Process, Capital Budgeting, Managing Associates, Multi site Management, Performance Reviews, LRO, High Rise Residential, Market Rate, Luxury Residential, Renovation Experience, Branding Initiatives, Yardi, Management, Corporate Real Estate, Landlords, Student Housing, Tenant, Real Estate Development, Sales
Education
Northeastern Illinois University 2000 — 2002
Bachelor of Arts, Geography
University of Illinois at Chicago 1998 — 2000
Bachelor of Arts (B.A.), Urban Studies/Affairs
ServiceSource January 2014 - Present
ServiceSource June 2012 - December 2013
ServiceSource August 2009 - August 2012
Guanacaste Investment Management (GIM) March 2009 - June 2009
Four Seasons Hotels and Resorts October 2007 - January 2009
Four Seasons Hotels and Resorts November 2005 - October 2007
Skills
Sales, Customer Service, Marketing, Coaching, Inventory Management, Spanish, Property Management, VMware, Solution Selling, Database Administration, Enterprise Software, Account Management, Team Management, Sales Operations, Multi-cultural Team..., International..., Managed Services, Building High..., IT Service Management, Project Management, Project Planning, Process Improvement, Organizational..., Hospitality Industry, Leadership Development, Luxury, Hotels, Business Development, Forecasting, Team Leadership, Cold Calling, Direct Sales, Sales Process, New Business Development, Selling, Salesforce.com, Lead Generation, Training, CRM, Sales Presentations, Management, Channel Partners, Sales Management, Strategy, Leadership, SaaS, Cloud Computing, Customer Retention
Education
Northern Arizona University 2001 — 2005
Bachelors, Hospitality Management, Spanish
Chatfield Senior High 1997 — 2001
Business Managemenet
Four Seasons Hotels and Resorts 2013 - Present
Hilton Worldwide 2012 - 2013
Marriott International 2008 - 2012
Metropolitan Pavilion 2005 - 2008
Skills
Luxury Lifestyle, Food & Beverage, Event Management, Event Planning, Event Marketing Strategy, Sales, Catering, Hospitality Management, Trade Shows, Restaurants, Hotels, Front Office, Wedding Planning, Marketing, Corporate Events, Menu Development, Hospitality, Hotel Management, Sponsorship, Resorts, Tourism, Hospitality Industry, Yield Management, Parties, Meeting Planning, Yoga, Revenue Analysis, Convention Services
Education
New York University
M.S. with Distinction, Hospitality Industry Studies
The Ohio State University
B.S., Hospitality Management
The Car Store June 2015 - Present
Strega Waterfront May 2013 - May 2015
Self Employed December 2009 - April 2013
Four Seasons Hotels and Resorts February 2007 - December 2009
Skills
Customer Service, Time Management, Teamwork, Restaurants, Leadership, Public Speaking, Hospitality, Customer Satisfaction
Education
Northeastern University
Four Seasons Hotels and Resorts February 2012 - Present
La Costa Resort and Spa December 2009 - February 2012
Four Seasons Hotels and Resorts March 2007 - December 2009
Arizona Biltmore Resort & Spa October 2004 - March 2007
Estancia La Jolla Hotel & Spa June 2003 - October 2004
Hyatt Hotels 2000 - 2003
Marriott's Resort Sales April 1998 - March 2000
Skills
Hotels, Resorts, Food & Beverage, Luxury, Golf, Hospitality Industry, Hospitality, Trade Shows, Hospitality Management, Tourism, Meeting Planning, Catering, Revenue Analysis, Hotel Management, Event Management, Sales, Yield Management, Customer Service, Management, Convention Services, CRM, Banquets, Pre-opening, Restaurants, Front Office, Rooms Division, Marketing
Education
Northern Arizona University 1996 — 1998
BS, Hotel Restaurant Management
University of Arizona
Four Seasons Hotels and Resorts February 2015 - Present
Skills
Hospitality, Customer Experience, Food & Beverage, Communication, Bilingual Communications, Spanish Translation, Personal Training, Personal Styling
Education
North Lake College 2015 — 2017
Business, Management, Marketing, and Related Support Services
Ranchview High School 2009 — 2013
High School
Williams-Sonoma, Inc. May 2012 - Present
Seafax, Inc April 1999 - March 2008
Four Seasons Hotels and Resorts March 1987 - June 1997
Skills
Financial Analysis, PowerPoint, Forecasting, Front Office, Credit Analysis, Microsoft Office, Invoicing, Financial Reporting, Customer Service, Management, Risk Management, Microsoft Excel, Finance
Education
Northeastern University
University of Phoenix February 2014 - Present
ManpowerGroup April 2013 - February 2014
Four Seasons Hotels and Resorts November 2011 - September 2012
Skills
Customer Service, Human Resources, Management, Leadership Development, Customer Satisfaction, Employee Relations, Microsoft Office, Payroll, PeopleSoft, Administrative Work, Training, Adult Education, Team Motivation, Team Building, PowerPoint, Job Coaching, Curriculum Design, Curriculum Development, Instructional Design, Microsoft Publisher, Change Management, Public Speaking, Time Management, Team Leadership, Microsoft Excel
Education
University of Phoenix 2014 — 2016
Master of Arts in Education (M.A.E.), Adult Education and Training, 4.0
Northern Arizona University 2009 — 2013
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Mandarin Oriental Hotel Group July 2015 - Present
Four Seasons Hotels and Resorts June 2013 - June 2015
Trump Soho Hotel May 2012 - June 2013
Trump Soho Hotel May 2011 - July 2012
Rosewood Hotels & Resorts May 2010 - May 2011
Rosewood Hotels & Resorts May 2009 - August 2009
New York Palace Hotel May 2008 - August 2008
The Leading Hotels of the World May 2007 - August 2007
Skills
Food & Beverage, Front Office, Hospitality Industry, Hospitality Management, Hotel Management, Rooms Division, Hotels, Micros, Pre-opening, Property Management..., Resorts, Opera, Revenue Analysis
Education
Niagara University 2006 — 2010
BS, Hospitality Management
Match Marketing Group August 2015 - Present
Marriott International May 2014 - Present
Sterling Inn & Spa May 2013 - March 2014
Four Seasons Hotels and Resorts June 2010 - June 2012
Hyatt Regency March 2008 - October 2008
Skills
Micros, Hospitality Management, Hotel Management, Front Office, Pre-opening, Opera, Customer Satisfaction, Hotels, Microsoft Excel, Guest Service Management, Smart Serve Certified, Microsoft Office, Employee Training, Communication, Business Center, Expense Reports, Inventory Control, Shift Incharge, Designated Trainer, Training, Customer Service, Night Auditing, Reservation, Front Desk, Rooms Division, Hospitality Industry, Property Management..., Banquets, MICROS
Education
Niagara College 2012 — 2013
Post Graduate, Hospitality & Tourism Management, 81.33%
Niagara College Canada 2012 — 2013
General Arts and Science, Diploma, 80.25%
Indira Gandhi National Open University 2007 — 2010
Bachelor of Science (BSc), Hotel Management, 60%
MBHS 1992 — 2004
SSC, 75.20%
Four Seasons Hotels and Resorts April 2008 - Present
Hilton Boston Financial District April 2006 - April 2008
Ritz Carlton Hotels, Boston 2000 - 2005
Skills
Hotels, Hospitality, Front Office, Hospitality Management, Corporate Meetings, Tourism, Hospitality Industry, Corporate Events, Promotions, Luxury, New Business Development, Customer Service, Customer Relations, Negotiation, Supervisory Skills, Guest Service, Hotel Contract..., Guest Satisfaction, Contract Negotiations, Opera, Outlook, Cold Calling, Sales Management, Problem Solving, PowerPoint, Social Media, Account Management, Strategic Planning, Travel Management, Word, Excel, Contract Negotiation, Microsoft Office
Education
Newbury College 1999 — 2002
Hospitality
Hilton Worldwide August 2014 - Present
The Colonnade Hotel August 2012 - August 2014
Embassy Suites Boston/Waltham December 2009 - August 2012
Hilton May 2009 - June 2010
Hilton August 2007 - December 2008
Doubletree Guest Suites Waltham March 2008 - June 2008
Four Seasons Hotels and Resorts June 2005 - August 2007
Blockbuster 1999 - 2005
Skills
Employee Relations, Hotels, FMLA, HR Policies, Organizational..., Employment Law, Employee Engagement, Training & Development, Instructional Design, Payroll, HRIS, Hotel Management, Human Resources, Training, Recruiting, Interviews, New Hire Orientations, Leadership Development, Employee Training
Education
North Dakota State University
B.S., Human Development & Education
Four Seasons Hotels and Resorts December 2013 - Present
Westin Hotels & Resorts January 2010 - November 2013
Marriott International August 2006 - December 2009
Education
New York University 2002 — 2006
Bachelor's Degree, Communication and Media Studies
Omni Scottsdale Resort & Spa at Montelucia March 2011 - Present
Texas Christian University January 2009 - March 2011
Camelback Inn February 2008 - December 2008
JW Marriott Desert Ridge Resort and Spa October 2006 - February 2008
Outback Steakhouse October 2005 - October 2006
Outback Steakhouse, Arizona February 2005 - October 2005
Outback Steakhouse July 2003 - February 2005
Four Seasons Hotels and Resorts September 2002 - January 2003
Outback Steakhouse February 1998 - September 2002
Skills
Sales, Training, Catering, Menu Development, Customer Service, Budgets, Food & Beverage, Management, Hotels, Restaurants, Food, Hospitality Management, Culinary Skills, Hospitality Industry, Hospitality
Education
Northern Arizona University 1999 — 2003
Bachelors of Science, Hotel & Restaurant Management
The Pointe Hilton Squaw Peak Resort May 2014 - Present
Arizona Biltmore (A WaldorfAstoria Resort) July 2013 - May 2014
Four Seasons Hotels and Resorts July 2010 - July 2013
Arizona Biltmore (A WaldorfAstoria Resort) November 2009 - January 2011
Embassy Suites El Segundo April 2009 - August 2009
The Beverly Hilton January 2009 - April 2009
Embassy Suites El Segundo July 2008 - January 2009
Arizona Biltmore Resort and Spa (A WALDORF ASTORIA RESORT) October 2006 - July 2008
Skills
Hospitality Management, Front Office, Hospitality Industry, Hotels, Resorts, Hotel Management, Hospitality, Rooms Division, Social Networking, Public Relations, Tourism, Public Speaking, international tourism, Pre-opening, Revenue Analysis, Customer Service, Marketing Communications, Food & Beverage
Education
Northern Arizona University 2004 — 2010
Bachelor of Science (BS), Hospitality Administration/Management
Scottsdale Community College
Four Seasons Hotels and Resorts February 2012 - Present
National Association of Realtors SaaS Product Development March 2002 - February 2012
Prudential Real Estate May 1998 - March 2002
Forbes March 1993 - May 1998
Skills
Usability Engineering, Agile Methodologies, Information Architecture, Data Modeling, Technical Documentation, Network Design, Technical Data Analysis, Network Security, Network Architecture, Web Design, Web Development, User Experience Design, Web Applications, Web Marketing, Web Project Management, Quality Assurance, Technical Communication, Quality Auditing, User Experience Testing, Visual Design, Usability Testing, UX Analysis, Data Analysis, Database Design, Database Administration, Software Development, Software Project..., Software Development..., Lean Software..., Technical Writing, Technical Leadership, Resource Allocation, Waterfall, Business Analysis, Digital Strategy
Education
New York University 1988 — 1993
Bachelor of Applied Science (BASc), Information Systems
Four Seasons Hotels and Resorts June 2014 - Present
The Little America Hotel Flagstaff May 2013 - May 2014
The St. Regis at Monarch Beach July 2012 - August 2012
Skills
Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Events Coordination, Dedication to work, Creativity, Hotels, Hospitality, Food & Beverage, Valet Parking
Education
Northern Arizona University 2010 — 2014
Bachelor of Science (BS), Hotel and Restaurant Management
Omni Hotels November 2014 - Present
Wyndham Worldwide April 2013 - January 2014
Drury Hotels June 2011 - April 2013
Four Seasons Hotels and Resorts January 2011 - June 2011
Hotel ZaZa May 2009 - August 2009
Skills
Front Office, Rooms Division, Hospitality Industry, Event Management, Hotels, Spanish, Operating Systems, Hospitality, Hotel Booking, Hotel Administration, Hotel Management, Micros, Banquets, Restaurant Management, Meeting Planning, Property Management..., Guest Recovery, Food, Food Service, Human Resources, Regulatory Agencies, Customer Service..., Inventory Control, Quality Improvement, Customer Service..., Budgetary Control, Process Improvement, Time Management, Data Collection
Education
Northern Arizona University 2007 — 2012
Bachelor of Science (BS), Hospitality Administration/Management
Four Seasons Hotels and Resorts June 2015 - Present
Education
Northern Arizona University 2012 — 2015
Bachelor’s Degree, Hotel & Restaurant Management
Les Roches International School of Hotel Management 2014 — 2014
Hotel Management
Scottsdale Community College 2011 — 2012
Certificate, Culinary Arts/Chef Training
Lewis-Palmer High School 2007 — 2011
High School
GlobalTranz February 2014 - Present
GlobalTranz April 2013 - February 2014
GlobalTranz April 2012 - April 2013
Grimaldi's Pizzeria - DC Ranch October 2010 - May 2012
Romano's Macaroni Grill December 2003 - September 2010
Four Seasons Hotels and Resorts May 2008 - November 2008
Skills
Customer Service, Hospitality, Inventory Management, Customer Satisfaction, Micros, Hospitality Management, Sales, Operations Management, Microsoft Office, Microsoft Excel, Food & Beverage, Outlook, Time Management, Event Planning, Management
Education
Northern Arizona University 2007 — 2009
Bachelor of Science, Hospitality Management
Phoenix College 2005 — 2006
Associate's Degree, Business
Riverhead Central School District October 2006 - Present
Shoreham Wading River Central School District February 2002 - October 2006
Four Seasons Hotels and Resorts October 1998 - February 2002
Cushman & Wakefield November 1986 - October 1998
Skills
Energy Management, Team Building, Strategic Planning, Facilities Management, Operations Management, Contract Negotiation, HVAC, Contract Management, Purchasing, Hotels, Budgeting, Expense Control, Facility Operations, Security Management, Capital Projects, Property Management, Engineering, Boilers, Construction, Logistics, Maritime Operations, Energy Efficiency, Energy Audits, Energy, Budgets, Supervisory Skills, Air Conditioning, Safety Management..., Inspection, Power Generation, Commissioning, Facilities Operations, Construction Management, Project Planning, Sustainability, Project Engineering
Education
State University of New York Maritime College 1979 — 1983
Bachelors of Engineering, Marine Engineering
New York University
Seaport Hotel and World Trade Center May 2005 - Present
Boston Harbor Hotel 1998 - 2004
Four Seasons Hotels and Resorts April 1996 - September 1998
Skills
TIPS Certified, Crowd management..., Serve Safe Certified, Food & Beverage, Banquets, Catering, Weddings, Corporate Events, Resorts, Hospitality Industry
Education
Northeastern University 1985 — 1988
Four Seasons Hotels and Resorts August 2015 - Present
Four Seasons Hotels and Resorts January 2014 - August 2015
Days Hotel Flagstaff January 2013 - December 2013
Northern Arizona University January 2012 - May 2013
Northern Arizona University January 2011 - October 2012
Xanterra Parks & Resorts May 2011 - August 2011
Xanterra Parks & Resorts May 2011 - August 2011
Xanterra Parks & Resorts May 2011 - August 2011
Ridgeview Classical Schools September 2010 - May 2011
Skills
Hospitality, French, Cvent, Food, Hotels, Time Management, Hotel Management, Microsoft Office, Event Management, Food & Beverage
Education
Northern Arizona University 2010 — 2013
Hotel and Restaurant Management
Four Seasons Resort & Club Dallas at Las Colinas September 2015 - Present
Four Seasons Hotels and Resorts August 2014 - Present
JW Marriott Starr Pass Resort & Spa May 2013 - August 2014
JW Marriott Starr Pass Resort & Spa May 2012 - August 2014
SUN Entertainment- Northern Arizona University April 2012 - May 2014
Northern Arizona University August 2010 - May 2014
Westin La Paloma Resort & Spa May 2011 - August 2011
Long Realty Company June 2009 - August 2010
Skills
Event Planning, Event Management, Social Networking, Hospitality Industry, Spanish, Customer Service, Resorts, Hospitality, Hotels, Food & Beverage, Tourism, Hospitality Management, Management, Teamwork
Education
Northern Arizona University 2010 — 2014
Bachelor's degree, Hotel and Restaurant Management, Minors in Business and Tourism & Leisure Planning
Canyon Del Oro High School 2006 — 2010
One Medical Group December 2014 - August 2015
Triumph Hotels September 2014 - December 2014
Four Seasons Hotels and Resorts May 2013 - August 2014
Marriott International August 2010 - April 2013
InterContinental Hotels Group 2009 - 2010
Skills
Front Office, Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Rooms Division, Tourism, Opera, Hotel Booking, Property Management..., Restaurants, Social Media, Food & Beverage, Customer Service, Event Management, Leadership, Microsoft Office
Education
New York University 2015 — 2015
Organizational and Executive Coaching
Purdue University 2003 — 2004
Pre-Pharmacy Studies
Four Seasons Hotels and Resorts May 2015 - Present
Hampton January 2014 - May 2015
The Resort at Pelican Hill June 2014 - September 2014
Yellowstone Club December 2013 - April 2014
Paul Martin's American Grill June 2013 - August 2013
Northern Arizona University April 2012 - May 2013
Laguna Cliffs Marriott Resort & Spa May 2012 - August 2012
Avila's El Ranchito Mexican Restaurant July 2009 - August 2010
Skills
PowerPoint, Microsoft Office, Teamwork, Microsoft Word, Microsoft Excel, Social Media, Hospitality, Teaching, Time Management, Spanish, English, Leadership, Hospitality Management, Social Networking
Education
Northern Arizona University 2011 — 2015
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Northern Arizona University-The W. A. Franke College of Business 2010 — 2015
Bachelor's degree, Hotel and Restaurant Management
Four Seasons Hotels and Resorts December 2014 - July 2015
Hilton Hampton Inn & Suites Flagstaff AZ July 2014 - December 2014
Fairfield Inn by Marriott December 2013 - July 2014
Sprouts Farmers Market November 2009 - November 2010
Skills
Time Management, Customer Service, Customer Satisfaction, Microsoft Office, Positivity, Outstanding..., Team-oriented, Hospitality, Reliable, Hotels, OnQ Computer System, Solid computer skills, Microsoft Word, Accounts Receivable, Project Coordination, PowerPoint, Multitasking Skills, FOSSE computer system, Relationship Building
Education
Northern Arizona University 2011 — 2015
Bachelor of Science (B.S.), Hotel and Restaurant Management, 3.21 Cumulative GPA
Los Alamitos High School 2007 — 2011
General Education, 3.57
House of Blues Dallas, TX September 2010 - Present
International Cruises and Excursions (ICE) February 2009 - September 2010
Four Seasons Hotels and Resorts February 2004 - November 2007
The Resort at Squaw Creek July 2002 - January 2004
Stratton Mountain Resort August 2000 - October 2001
Skills
Hospitality, Hospitality Management, Food & Beverage, Hotels, Resorts, Hospitality Industry, Catering, Restaurants, Event Management, Micros, Pre-opening, Event Planning, Membership Development, Salesforce.com, Social Networking, Corporate Events, Sales Management, Trade Shows, Sales, MICROS, Hotel Management, Customer Service
Education
Northern Arizona University
Tilton School
The Ritz-Carlton Hotel Company 2009 - November 2014
The Ritz-Carlton, Pentagon City 1996 - 2009
ANA Hotel Washington DC 1994 - 1996
Four Seasons Hotels and Resorts 1990 - 1994
Education
Community Association Institute 2010 — 2012
Certified Manager of Community Associations, Community Association Mangement
The Educational Institute of The American Hotel Association
Certified Engineering Operations Executive, Hotel Facilities Management
North Seattle College 1983 — 1985
HVAC Design
Four Seasons Hotels and Resorts 1984 - 1991
Beacon/Guest Quarters 1987 - 1988
Marriott International June 1986 - October 1987
Marriott International October 1981 - September 1984
Skills
Strategic Planning, Human Resources, Change Management, Team Building, Leadership Development
Education
Northeastern University 1976 — 1981
BA, Human Resource Management
Fess Parker Wine Country Inn 2009 - Present
Fess Parker Wine Country Inn & Spa 2007 - 2009
Four Seasons Hotels and Resorts 2003 - 2004
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Hospitality, Pre-opening, Resorts, Front Office, Rooms Division, Micros
Education
Northern Arizona University
Bachelor of Science (B.S.), Hotel & Restaurant Management
Silverado Resort November 2012 - Present
Salamander Hotels & Resorts July 2011 - May 2012
The Inn at Palmetto Bluff June 2007 - June 2011
West Paces Hotels June 2006 - June 2007
The West Paces Hotel Group February 2005 - June 2006
Four Seasons Hotels and Resorts June 2003 - January 2005
Skills
Fine Dining, Tourism, Restaurant Management, Property Management..., Customer Satisfaction, Food, Convention Services, Culinary Skills, Hotel Booking, Budgets, Customer Service, OnQ, Event Planning, Guest Service Management, Opening Hotels
Education
Northern Arizona University 1999 — 2003
Bachelor of Science, Hotel and Restaurant Management
Four Seasons Hotels and Resorts 2008 - Present
Four Seasons Resort Scottsdale at Troon North 2006 - 2008
Four Seasons 2004 - 2006
Education
Northern Arizona University
The Vanguard Group October 2009 - Present
Four Seasons Hotels and Resorts June 2006 - November 2009
Four Seasons Hotels and Resorts June 2004 - August 2006
Four Seasons Hotels and Resorts 2004 - 2004
Four Seasons Hotels and Resorts 2001 - 2004
Skills
Hospitality Management, Hospitality Industry, Hospitality, Food & Beverage, Hotel Management, Resorts, Front Office, Micros, Hotels, Pre-opening, Catering, Revenue Analysis, Yield Management, Restaurants, Event Management, Event Planning
Education
Northern Arizona University 1997 — 2001
BA, Hospitality Administration
Susan Hollywood, RMT March 1993 - Present
Four Seasons Hotels and Resorts February 1995 - Present
Skills
Therapeutic Massage, Swedish, Aromatherapy, Trigger Point Therapy, Myofascial Release, Acupuncture, Yoga, Bodywork, Reflexology, Treatment, Nutrition, Stress, Relaxation, Healing, Holistic Health, Deep Tissue Massage, Wellbeing, Headaches, Pain Management, Chronic Pain, Wellness, Alternative Medicine, Wellness Coaching, Stress Management, Back Pain, Chair Massage, Stretching, Lifestyle, Chronic Illness, Fitness, Spa, Craniosacral Therapy, Shiatsu, Lymphatic Drainage, Neuromuscular Therapy, Medical Massage, Pregnancy
Education
Austin School of Massage Therapy 1993 — 1993
RMT
Northampton Community College 1978 — 1980
Associate
Four Seasons Hotels and Resorts 2006 - Present
Skills
Customer Service, Event Management, Television, Event Planning, Editing, Social Media, Microsoft Office, Creative Writing, Hospitality
Education
Northeastern University 1998 — 2000
Bachelor of Applied Science (B.A.Sc.), Journalism
Everest Planning & Events 2007 - Present
CNA Insurance April 2004 - 2007
Taste America Catering August 2002 - 2004
Global Management Services April 2001 - 2002
Hotel Reservation Management November 1999 - April 2001
Four Seasons Hotels and Resorts March 1997 - 1999
The Ritz-Carlton Hotel Company LLC May 1995 - March 1997
Skills
Event Planning, Event Management, Meeting Planning, Marketing, Trade Shows, Management, Budgets
Education
North Park University
Bachelor of Arts, Communications
Four Seasons Hotels and Resorts January 2011 - Present
Four Seasons Hotels and Resorts February 2010 - January 2011
Four Seasons June 2006 - February 2010
Education
Northern Arizona University 2004 — 2006
BS, Hotel & Restaurant Management
American Diabetes Association September 2013 - Present
Association of Fundraising Professional Triangle 2013 - 2015
Equinox Fitness/Blink Fitness February 2011 - August 2013
American Le Mans Series September 2008 - February 2011
Four Seasons Hotels and Resorts August 2007 - September 2008
Skills
Marketing, Sales, Customer Service, Social Media Marketing, Event Management, Public Relations, Marketing Communications, Social Media, Marketing Strategy, Event Planning
Education
North Carolina State University 2003 — 2007
BA in Communications, Public Relations & Mass Media
Wyndham Vacation Ownership March 2005 - Present
Walt Disney World August 1998 - March 2005
The Yale Club of New York City 1995 - 1998
Millennium Broadway 1993 - 1995
Millennim Broadway Hotel 1993 - 1995
Four Seasons Hotels and Resorts 1993 - 1994
Four Seasons Hotels and Resorts 1993 - 1994
Hilton International 1986 - 1993
Skills
Guest Service, Resorts, Guest Satisfaction, Hospitality Management, Hospitality Industry, Customer Service, Customer Satisfaction, Yield Management, Hospitality, Forecasting, Tourism, Hotel Management, Hotels, Revenue Analysis, Rooms Division, Concierge Services, Event Management, Budgets, Training, Property Management..., Guest Service Management, Catering, Food, Front Office, Hiring, Hotel Booking, Leisure, Lodging, Management, Meeting Planning, OnQ, Micros, Opening Hotels, Pre-opening experience, Restaurants, Vacation, Rooms Division..., Pre-opening, Restaurant Management, Food, MICROS
Education
FIU 1983 — 1986
Bachelor's degree, Hospitality Management
SUNY Delhi 1982 — 1983
Associate of Science (AS), Hospitality Administration/Management
Niagara University 1981 — 1982
TTT
Beartooth Development January 2003 - Present
Friess Family Trust August 2012 - April 2013
AECOM International Development December 2002 - December 2007
PADCO (now AECOM) 1996 - November 2002
PADCO (now AECOM) May 1994 - November 1996
The Druker Company 1990 - 1994
Full Phase 1988 - 1990
Four Seasons Hotels and Resorts 1985 - 1988
Westin Hotels 1985 - 1988
Skills
Project Management, Leadership, Property Management, Budgets, International Relations, Creative Problem Solving, International..., Marketing, Project Implementation, Project Planning, Capacity Building, Policy Analysis, Proposal Writing, Grant Writing, Organizational..., Management, Operations Management, Procurement, Local Government, Training, Community Development, Economic Development, NGOs, Management Consulting, Business Development, Team Building, Team Leadership, System Administration, Deltek, MS Office, VisualOne, Salesforce
Education
Northern Arizona University 1980 — 1982
BS, Business, Lodging, Restaurant and Tourism Administration
Gaston Day 1974 — 1977
Diploma, College Prep
Four Seasons Resort Jackson Hole August 2015 - Present
Four Seasons Hotel Chicago January 2015 - August 2015
Four Seasons Hotel Chicago June 2014 - January 2015
Four Seasons Hotel Chicago March 2013 - May 2014
Four Seasons Hotel Austin January 2012 - March 2013
Four Seasons Hotels and Resorts June 2011 - January 2012
Picazzos May 2009 - May 2011
Northern Arizona University May 2010 - January 2011
Skills
Hotels, Team Building, Leadership Development, Public Speaking, Hospitality, Sales, Photoshop, Social Media Marketing, Training, Time Management, Leadership
Education
Northern Arizona University 2007 — 2011
Bachelor of Science (BS), Hotel and Restaurant Management
Sheraton Kauai February 2014 - Present
Amangiri Resort & Spa May 2012 - Present
JHM Hotels August 2010 - May 2012
Four Seasons Hotels and Resorts November 2007 - February 2010
Four Seasons Hotels and Resorts April 2006 - November 2007
Four Seasons Hotels and Resorts January 2005 - April 2006
Skills
Resorts, Hotels, Hospitality, Food & Beverage, Hospitality Management, Employee Relations, Front Office, Labor Relations, Recruiting, Customer Service, Hotel Management, Team Building, Budgets, Hospitality Industry, Training
Education
Northern Arizona University 2002 — 2004
BS, Hospitality
Aflac September 2012 - Present
Fairmont Hotels and Resorts June 2011 - September 2012
Fairmont Hotels and Resorts September 2010 - June 2011
Fairmont Hotels and Resorts May 2008 - May 2011
Fairmont Hotels and Resorts September 2009 - October 2010
Fairmont Hotels and Resorts May 2008 - September 2010
Four Seasons Hotels and Resorts December 2005 - May 2009
Four Seasons Hotels and Resorts January 2007 - 2008
Skills
Business Development, Business, Coordination, Key Account Management, Key Account Development, Leadership, Microsoft Office, Marketing Research, New Business Development, Social Networking, Contract Negotiation, Problem Solving, Strategic Planning, Tourism, Sales, Sales Process, business to business, sales calls, product knowledge, Competitive, Goal Oriented, Contract Management, Building Business..., goals, New Clients, Higher Education, Negotiation, Hospitality Management, B2B, Customer Satisfaction, Hotel Management, Property Management..., Time Management, Hospitality Industry, Hotels, Resorts, Selling, Hospitality, Product Knowledge, Telemarketing, Management, Banquets
Education
Northern Arizona University 2005 — 2009
Bachelor of Science (B.S.), Hotel and Restaurant Management
Notre Dame Preparatory High School 2003 — 2005
Tiffany & Company March 2015 - Present
Cartier January 2014 - March 2015
Cartier October 2011 - December 2013
Cartier December 2010 - October 2011
Four Seasons Hotels and Resorts February 2010 - December 2010
Four Seasons Hotels and Resorts November 2007 - February 2010
Four Seasons Hotels and Resorts January 2007 - November 2007
Skills
Hospitality, Hotels, Hospitality Management, Hospitality Industry, Retail, Client Relations Skills, Manage Client..., Sales, Operations Management, Luxury, Luxury Goods, Jewelry, Leadership, Front Office, Recruiting, CRM, Customer Service, Hotel Management, Opera, Pre-opening
Education
Northern Arizona University 2001 — 2004
Hotel and Restaurant Management
Northern Arizona University
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Hyatt 48 Lex June 2013 - Present
Hyatt 48 Lex February 2012 - May 2013
Four Seasons Hotels and Resorts February 2010 - February 2012
Grand Hyatt New York September 2008 - January 2010
Doubletree Downtown Houston June 2008 - August 2008
St. Regis Hotel January 2008 - April 2008
Inn at the Ballpark March 2006 - February 2008
Skills
Front Office, Teamwork, Leadership, Payroll, Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Rooms Division, Customer Satisfaction, Customer Service, Food, Hospitality, Management, Pre-opening, Revenue Analysis, Training, Property Management...
Education
New York University 2009 — 2010
Graduate Certificate, Hotel Operations
University of Houston 2005 — 2008
Bachelor of Science, Hotel and Restaurant Management
Four Seasons Hotels and Resorts February 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. August 2012 - February 2013
Fairmont Hotels and Resorts September 2011 - July 2012
Skills
Hotel Management, Training
Education
Northern Arizona University 2007 — 2011
Seaport Companies June 1997 - Present
Boston Harbor Hotel January 1989 - June 1997
Four Seasons Hotels and Resorts December 1985 - January 1988
Skills
Vendor Management, Strategic Sourcing, Process Improvement, Negotiation, Microsoft Excel, Procurement, Sourcing, Asset Allocation, Budgets, Purchasing, Forecasting, Supply Management, Commodity, Outlook, Financial Analysis, Hospitality, Banquets, Fine Dining, Food & Beverage, Hotel Management, Contract Negotiation, Process Scheduler, Adaco, Stratton Warren, Revenue Analysis, Operations Management, Hiring, Catering, Sales, Food, Culinary Skills, Front Office, OS&E, Hospitality Management, Restaurants, Pre-opening experience, Hospitality Industry, Restaurant Management, Team Building, FF&E Procurement, Yield Management, Opening Hotels, Hotels, Inventory Management, Resorts, Management, Income Statement, Supervisory Skills, Pre-opening, Menu Development
Education
Northeastern University 1979 — 1984
Bachelor of Applied Science (B.A.Sc.)
Accenture August 2015 - Present
Texas A&M University August 2013 - Present
Baker Hughes June 2014 - August 2014
University of Houston 2012 - May 2013
American Express June 2011 - August 2011
Hotel Gansevoort September 2010 - June 2011
Four Seasons Hotels and Resorts May 2008 - August 2010
Gramercy Park Hotel January 2010 - April 2010
Gramercy Park Hotel September 2009 - December 2009
Gramercy Park Hotel September 2008 - December 2008
Skills
Hotels, Payroll, Food & Beverage, Recruiting, Event Management, Event Planning, Front Office, Hospitality, Management, Microsoft Excel, Microsoft Office, Interviews, Data Entry, PowerPoint, Banquets, Human Resources
Education
Texas A&M University 2013 — 2014
Master's degree, Computer Science, Graduate Student
University of Houston 2012 — 2013
Computer Science
New York University 2007 — 2011
Bachelor of Science (BS), Hotel/Motel Administration/Management
Expedia, Inc. June 2014 - Present
Four Seasons Hotels and Resorts September 2013 - December 2013
Four Seasons Hotels and Resorts June 2013 - August 2013
Preston Bailey January 2013 - May 2013
Catfish Entertainment, LLC September 2012 - December 2012
The Upper House June 2012 - August 2012
JW Marriott Hotel and Marriott Executive Apartments June 2011 - July 2011
Kimberly-Clark June 2009 - September 2009
Skills
Social Media Marketing, Hospitality, Hotels, Account Management, Hospitality Industry, Public Relations, Revenue Management, Client Relations, Tourism, Product Research, Digital Strategy, Analytics, Social Media, Event Management, Facebook, Cantonese, Mandarin, Event Planning, Spanish, Newsletters, Sales, Twitter, Social Networking, E-commerce, Marketing Strategy, Brand Awareness, Multi-media Marketing..., Employee Training, Microsoft Office, HTML, Mac OS X, SEO, WordPress, Opera, Hootsuite, Blogging, Salesforce.com, Photoshop Elements, InDesign, Marketing, PowerPoint, Revenue Analysis, Leadership, Online Marketing, Customer Service, Market Research
Education
New York University 2010 — 2014
Bachelor's Degree, Hospitality Management, Cum Laude
Four Seasons Hotels and Resorts December 2013 - Present
Four Seasons Hotels and Resorts August 2013 - December 2013
Four Seasons Hotels and Resorts September 2012 - August 2013
Four Seasons Hotel Los Angeles at Beverly Hills June 2010 - September 2012
Four Seasons Resort Aviara June 2008 - May 2010
Four Seasons Resort Hualalai June 2007 - January 2008
Skills
Hotels, Resorts, Rooms Division, Hospitality Management, Hospitality, Hospitality Industry, Pre-opening, Micros
Education
Northern Arizona University 2004 — 2008
Bachelor of Science, Hotel and Restaurant Management
Four Seasons Hotels and Resorts August 2012 - Present
Sodexo October 2008 - May 2012
Hyatt Regency Orange County May 2011 - July 2011
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Hospitality, Teamwork, Food & Beverage, English, Hospitality Management, Hotels, Restaurants
Education
Northern Arizona University 2008 — 2012
Bachelor's degree, Hotel and Restaurant Management
Four Seasons Hotels and Resorts September 2014 - Present
Four Seasons Hotels and Resorts October 2013 - September 2014
Four Seasons Hotels and Resorts January 2012 - October 2013
The Ritz-Carlton Hotel Company LLC August 2011 - December 2011
The Setai Fifth Avenue, a Capella Managed Hotel May 2011 - June 2011
The Setai Fifth Avenue - A Capella Managed Hotel January 2011 - May 2011
Capella Telluride July 2009 - August 2009
Wyndham Garden Hotel Times Square South February 2009 - May 2009
Skills
Opera, Delphi, HotelExpert, MARSHA, PAR Springer-Miller..., Microsoft Office, Final Cut Pro, Hotels, Sales, Marketing, Property Management..., Hospitality, Rooms Division, Hotel Management, Hospitality Management
Education
New York University 2008 — 2012
Hospitality Management, Marketing and Revenue Management
Canadian Academy
Global Employment Solutions April 2012 - Present
Gulf International Bank 2015 - 2015
OK Production January 2012 - July 2012
Markit June 2008 - October 2011
JPMorgan Chase November 2007 - December 2007
Quintessentially at The London February 2007 - September 2007
St. Regis Hotel, Starwood Hotels and Resorts December 2006 - February 2007
The Modern at The MoMA, USHG August 2005 - December 2006
CareerBuilder.com April 2002 - August 2005
Four Seasons Hotels and Resorts August 1998 - February 2002
Skills
Customer Service, New Business Development, Sales, Account Management, Microsoft Word, Translation, Intuitive Management, Hospitality Management, PowerPoint, Outlook Express, Microsoft Excel, Mac OS, Project Management, Public Relations, Relationship Management, Event Management, Marketing, Contract Negotiation, Crisis Communications, Hospitality, Management, Hotels, Process Scheduler, Social Networking, English, Retail
Education
Hunter College
Certificate for Translation and Interpretation, English To Spanish
New York University, School of Continuing Education
Certificate Program for French Studies
Northeastern University
Communications and Minor in Music
HPH December 2014 - Present
The Plaza Hotel August 2013 - December 2014
Le Cirque August 2012 - August 2013
Four Seasons Hotels and Resorts March 2010 - July 2012
Groupe Alain Ducasse February 2007 - March 2010
Groupe Alain Ducasse August 2005 - December 2006
Skills
Pastry, Banquets, Fine Dining, Culinary Skills, Menu Development, Chef, Restaurant Management, Food & Beverage, Cuisine, Pre-opening, Restaurants, Cooking, Hotels, Food, Hospitality Management, Recipes, Hospitality, Catering, Food Writing, Food Service
Education
Newbury College 1995 — 1997
Associate's degree, Culinary Arts/Chef Training
Four Seasons Hotels and Resorts August 2015 - Present
The Walt Disney Company August 2011 - August 2015
Disney Vacation Club July 2011 - August 2011
Disney Parks & Resorts April 2011 - July 2011
Disney Cruise Line December 2010 - January 2011
The Walt Disney Company 2007 - 2011
The Walt Disney Company 2006 - 2007
The Walt Disney Company 2005 - 2007
Skills
Training, Resorts, Hospitality, Leadership, Customer Service, Employee Training, Hospitality Management, Event Planning, Disney, Management, Event Management, Front Office, Guest Service Management, Tourism, Workshop Facilitation, Training Facilitation, Training Delivery, Concierge Services, Rooms Division, Building Relationships, Talent Management, Learning & Development, Change Management, Timeshare, Microsoft Office, Hospitality Industry, Social Media, PowerPoint, Consulting, Strategic Planning, Creative Solutions, Project Management
Education
Stetson University 2013 — 2015
Executive MBA
Northeastern University
Bachelor of Science (B.S.), Biology
Four Seasons Hotels and Resorts Reservations ManagerFour Seasons Resort Scottsdale at Troon North2009 - Present
Skills
Hospitality Management, Hospitality Industry, Hospitality, Resorts, Hotel Management, Opera, Hotels, Rooms Division, Revenue Analysis, Pre-opening, Property Management..., Yield Management, Customer Service, Customer Satisfaction, Food & Beverage, Event Management, MICROS, Front Office, Catering
Education
Northern Arizona University
Hotel & Restaurant Management, Hotel, Motel, and Restaurant Management
Royal Palms Resort and Spa March 2015 - Present
The Boulders, A Waldorf Astoria Resort 2013 - March 2015
Four Seasons Hotels and Resorts 2010 - 2013
Skills
Human Resources, PeopleSoft, OnQ, Taleo, Resorts, Property Management..., Hospitality Management, Hospitality Industry, Hospitality, Hotels, Food & Beverage, Banquets, Restaurants, Restaurant Management
Education
Northern Arizona University 2006 — 2010
Bachelor of Science (BS), Hotel and Restaurant Management