Friendly Ice Cream
Industry: Restaurant company
DescriptionFriendly's is a restaurant chain on the United States' East Coast. Friendly's was founded in 1935 in Springfield, Massachusetts, by the Blake brothers S. Prestley and Curtis. It has 10,000 employees; John M. Maguire is the CEO. Customer service: 1 (800) 966-9970 Headquarters: Wilbraham, MA Subsidiaries: Johnny Rockets,
Friendly Ice Cream List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Friendly Ice Cream. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Friendly Ice Cream Employees
Employee
Years
Job
Industry
Mary Guzman Smith Mary Guzman Smith's Friendly Ice Cream Experience June 1986 - May 1988
Job Billing and Collections Specialist at Berkshire Health Systems
Industry Executive Office
Experience
Berkshire Health Systems Mortgage Closing CoordinatorGreylock Federal Credit UnionMay 2009 - June 2013
Berkshire Bank June 1998 - March 2009
Price Chopper May 1990 - June 1998
Friendly Ice Cream June 1986 - May 1988
Skills
Customer Service, Event Planning, Administrative..., Office Administration, Microsoft Excel, Microsoft Word, Social Media, PowerPoint, Outlook, Event Management, Office Management, Data Entry, Social Networking, Administration, Teamwork, Time Management, Social Media Marketing, Editing, Training, Marketing
Education
Berkshire Community College 2010 — 2015
Associate of Science (A.S.) Business Careers, Business Careers – Health Information Management Program
Berkshire Health Systems Mortgage Closing CoordinatorGreylock Federal Credit UnionMay 2009 - June 2013
Berkshire Bank June 1998 - March 2009
Price Chopper May 1990 - June 1998
Friendly Ice Cream June 1986 - May 1988
Skills
Customer Service, Event Planning, Administrative..., Office Administration, Microsoft Excel, Microsoft Word, Social Media, PowerPoint, Outlook, Event Management, Office Management, Data Entry, Social Networking, Administration, Teamwork, Time Management, Social Media Marketing, Editing, Training, Marketing
Education
Berkshire Community College 2010 — 2015
Associate of Science (A.S.) Business Careers, Business Careers – Health Information Management Program
Tony Tagliafierro Tony Tagliafierro's Friendly Ice Cream Experience April 2001 - March 2008
Job Owner, Cardinal Management Consultants Inc.
Industry Hospitality
Experience
Cardinal Management Consultants Inc. July 2010 - Present
Uno Chicago Grill March 2008 - May 2010
Q Restaurant and Bar March 2006 - March 2008
Friendly Ice Cream April 2001 - March 2008
Charlie Browns Steakhouse March 2002 - May 2006
Paesano's Cafe May 1990 - March 2002
Education
Pace University - Lubin School of Business 1982 — 1986
Pace University - Lubin School of Business 1982 — 1985
mis
Fordham Gabelli School of Business 1980 — 1983
ba, liberal arts
Cardinal Management Consultants Inc. July 2010 - Present
Uno Chicago Grill March 2008 - May 2010
Q Restaurant and Bar March 2006 - March 2008
Friendly Ice Cream April 2001 - March 2008
Charlie Browns Steakhouse March 2002 - May 2006
Paesano's Cafe May 1990 - March 2002
Education
Pace University - Lubin School of Business 1982 — 1986
Pace University - Lubin School of Business 1982 — 1985
mis
Fordham Gabelli School of Business 1980 — 1983
ba, liberal arts
William Collette William Collette's Friendly Ice Cream Experience February 2000 - June 2004
Job Waiting for retirement
Industry Public Relations and Communications
Experience
United States Postal Service February 2015 - Present
Heritage Auto Group January 2014 - January 2015
Hostess Brands April 2012 - December 2012
Frito-Lay March 2006 - November 2011
CVS June 2004 - January 2006
Friendly Ice Cream February 2000 - June 2004
Bridgeport Police Dept 1983 - 1994
U.S.Navy May 1976 - April 1977
Skills
Customer Satisfaction, Customer Service, Problem Solving, Team Leadership, Promotions, Public Speaking, Team Building, Profit, Scheduling, Hiring, Inventory Control, Budgeting, Inventory Management, Restaurant Management, Coaching Staff, Asset Managment, Business Development, Leadership, Process Scheduler, Budgets, Staffing Analysis, Profitable Growth, Financial Analysis, Service Management, Sales Management, Training, Sales, Coaching, Direct Store Delivery, P&L Management, Food Service, Leadership Development, Microsoft Word, Food Safety, Sales Growth, Food & Beverage, Analysis, Conflict Resolution, Strategic Planning, Sales Operations, Grocery, Merchandising, Strategy, Operations Management, Time Management, Forecasting, Management, Selling, Direct Sales
Education
Culinary Institute of America 1971 — 1973
AOS, Culinary Arts
United States Postal Service February 2015 - Present
Heritage Auto Group January 2014 - January 2015
Hostess Brands April 2012 - December 2012
Frito-Lay March 2006 - November 2011
CVS June 2004 - January 2006
Friendly Ice Cream February 2000 - June 2004
Bridgeport Police Dept 1983 - 1994
U.S.Navy May 1976 - April 1977
Skills
Customer Satisfaction, Customer Service, Problem Solving, Team Leadership, Promotions, Public Speaking, Team Building, Profit, Scheduling, Hiring, Inventory Control, Budgeting, Inventory Management, Restaurant Management, Coaching Staff, Asset Managment, Business Development, Leadership, Process Scheduler, Budgets, Staffing Analysis, Profitable Growth, Financial Analysis, Service Management, Sales Management, Training, Sales, Coaching, Direct Store Delivery, P&L Management, Food Service, Leadership Development, Microsoft Word, Food Safety, Sales Growth, Food & Beverage, Analysis, Conflict Resolution, Strategic Planning, Sales Operations, Grocery, Merchandising, Strategy, Operations Management, Time Management, Forecasting, Management, Selling, Direct Sales
Education
Culinary Institute of America 1971 — 1973
AOS, Culinary Arts
Susan Begley's Friendly Ice Cream Experience January 1977 - January 1981
Job Ambulatory Manager at Barre Family Health Center/UMass Memorial Healthcare
Industry Hospital & Health Care
Experience
Barre Family Health Center/UMass Memorial Healthcare August 2010 - Present
Anna Maria College 2003 - 2013
Cardiology Consultants of Central MA January 2004 - December 2010
Anna Maria College June 1999 - January 2004
Fleet Bank January 1984 - January 1999
Friendly Ice Cream January 1977 - January 1981
Skills
Training, Management, Strategy, Analysis, Budgets, Human Resources, Strategic Planning, Marketing, Project Planning, Operations Management, Time Management, Public Speaking, Continuous Improvement, Customer Service, Entrepreneurship, Forecasting, Healthcare, Leadership, Policy
Education
University of Massachusetts, Amherst 2013 — 2015
MPH, Masters in Public Health
Anna Maria College 2002 — 2003
MBA, Business
Anna Maria College 2002 — 2003
Bachelor, Business Administration
Anna Maria College 2002 — 2003
Master of Business Administration, 2003
Endicott College 1975 — 1977
Bachelor; Associate Degree, Business Administration; Hotel/Restaurant Management
2006, HR Certification Institute
Professional, Human Resources
Barre Family Health Center/UMass Memorial Healthcare August 2010 - Present
Anna Maria College 2003 - 2013
Cardiology Consultants of Central MA January 2004 - December 2010
Anna Maria College June 1999 - January 2004
Fleet Bank January 1984 - January 1999
Friendly Ice Cream January 1977 - January 1981
Skills
Training, Management, Strategy, Analysis, Budgets, Human Resources, Strategic Planning, Marketing, Project Planning, Operations Management, Time Management, Public Speaking, Continuous Improvement, Customer Service, Entrepreneurship, Forecasting, Healthcare, Leadership, Policy
Education
University of Massachusetts, Amherst 2013 — 2015
MPH, Masters in Public Health
Anna Maria College 2002 — 2003
MBA, Business
Anna Maria College 2002 — 2003
Bachelor, Business Administration
Anna Maria College 2002 — 2003
Master of Business Administration, 2003
Endicott College 1975 — 1977
Bachelor; Associate Degree, Business Administration; Hotel/Restaurant Management
2006, HR Certification Institute
Professional, Human Resources
Rich Sarnie, CSP, P.E., CRIS, ARM-E, MLIS's Friendly Ice Cream Experience June 1985 - December 1996
Job Director, CCPS Projects
Industry Chemicals
Experience
American Institute of Chemical Engineers August 2015 - Present
The Vitamin Shoppe April 2014 - August 2015
The Great Atlantic & Pacific Tea Company November 2010 - March 2014
The ALS Group (Independent Insurance & Risk Management Advisors) October 2008 - November 2010
Global Crossing August 2007 - October 2008
Engelhard June 1998 - October 2006
ProSource Distribution December 1996 - June 1998
Friendly Ice Cream June 1985 - December 1996
Occidental Chemical 1990 - 1993
Skills
Enterprise Risk..., Safety, Claims Management, Insurance, Security+, Risk Management, Management, Financial Risk, Mergers & Acquisitions, Property & Casualty..., Human Resources, Policy, Program Management, Process Improvement, Leadership, Strategic Planning, Strategy, Workers Compensation, Claim, Risk Assessment, Change Management, Legal Liability, Commercial Insurance, Security, Auditing, Reinsurance, Liability, Employee Benefits, Due Diligence, Fraud, Financial Analysis, Portfolio Management, Risk Analysis, Mergers
Education
Western New England College 1993 — 1996
MBA, Business
University of Massachusetts Lowell 1981 — 1985
BS, Chemical Engineering
Swampscott High School 1977 — 1981
High School, College Prep
American Institute of Chemical Engineers August 2015 - Present
The Vitamin Shoppe April 2014 - August 2015
The Great Atlantic & Pacific Tea Company November 2010 - March 2014
The ALS Group (Independent Insurance & Risk Management Advisors) October 2008 - November 2010
Global Crossing August 2007 - October 2008
Engelhard June 1998 - October 2006
ProSource Distribution December 1996 - June 1998
Friendly Ice Cream June 1985 - December 1996
Occidental Chemical 1990 - 1993
Skills
Enterprise Risk..., Safety, Claims Management, Insurance, Security+, Risk Management, Management, Financial Risk, Mergers & Acquisitions, Property & Casualty..., Human Resources, Policy, Program Management, Process Improvement, Leadership, Strategic Planning, Strategy, Workers Compensation, Claim, Risk Assessment, Change Management, Legal Liability, Commercial Insurance, Security, Auditing, Reinsurance, Liability, Employee Benefits, Due Diligence, Fraud, Financial Analysis, Portfolio Management, Risk Analysis, Mergers
Education
Western New England College 1993 — 1996
MBA, Business
University of Massachusetts Lowell 1981 — 1985
BS, Chemical Engineering
Swampscott High School 1977 — 1981
High School, College Prep
Brian Nagle Brian Nagle's Friendly Ice Cream Experience 1970 - 1976
Job Business Development at True Mechanical Corporation
Industry Airlines/Aviation
Experience
True Mechanical Corporation 2011 - Present
True Mechanical Corporation 2011 - Present
Melaleuca:The Wellness Company 1993 - Present
Waverly Resource Group 1990 - 2011
Capital Temp Funds February 2009 - December 2009
Advance Payroll Funding July 2005 - December 2008
Randstad NA, Resource Funding Group , Now Sterling National Bank May 2000 - July 2005
Ogden Allied Aviation 1986 - 1995
American Airlines / Sky Chefs 1982 - 1986
Friendly Ice Cream 1970 - 1976
Skills
Sales, Management, Leadership, Training, Marketing, Social Media, Public Speaking, Marketing Strategy, Negotiation, Advertising, Business Development, Finance, New Business Development, Team Building, Account Management, Social Media Marketing, Strategic Planning, Contract Negotiation, Sales Management, Customer Service, Pricing, Budgets, Forecasting, Direct Sales, Recruiting, Business Strategy, Operations Management, Team Leadership, Start-ups, Entrepreneurship, Coaching, Social Networking, Small Business, Business Planning, Microsoft Office, Strategy, Lead Generation, Online Marketing, Microsoft Excel, Sales Operations, Time Management, Process Improvement, Human Resources
Education
University of Massachusetts, Amherst 1979 — 1982
Bachelor of Science (BS), HRTA Hospitality and Aviation Management, Finance minor
Massachusetts Bay Community College 1974 — 1977
Associate of Arts and Sciences (A.A.S.), Accounting and Business/Management
LSRHS Licoln Sudbury Regional High School 1970 — 1973
College Prep, General Studies
ABRHS Acton-Boxborough Regional High School 1969 — 1970
College Prep
St Rose of Lima, Massapequa, NY 1966 — 1969
Grammar School, Diploma, High School Prep
True Mechanical Corporation 2011 - Present
True Mechanical Corporation 2011 - Present
Melaleuca:The Wellness Company 1993 - Present
Waverly Resource Group 1990 - 2011
Capital Temp Funds February 2009 - December 2009
Advance Payroll Funding July 2005 - December 2008
Randstad NA, Resource Funding Group , Now Sterling National Bank May 2000 - July 2005
Ogden Allied Aviation 1986 - 1995
American Airlines / Sky Chefs 1982 - 1986
Friendly Ice Cream 1970 - 1976
Skills
Sales, Management, Leadership, Training, Marketing, Social Media, Public Speaking, Marketing Strategy, Negotiation, Advertising, Business Development, Finance, New Business Development, Team Building, Account Management, Social Media Marketing, Strategic Planning, Contract Negotiation, Sales Management, Customer Service, Pricing, Budgets, Forecasting, Direct Sales, Recruiting, Business Strategy, Operations Management, Team Leadership, Start-ups, Entrepreneurship, Coaching, Social Networking, Small Business, Business Planning, Microsoft Office, Strategy, Lead Generation, Online Marketing, Microsoft Excel, Sales Operations, Time Management, Process Improvement, Human Resources
Education
University of Massachusetts, Amherst 1979 — 1982
Bachelor of Science (BS), HRTA Hospitality and Aviation Management, Finance minor
Massachusetts Bay Community College 1974 — 1977
Associate of Arts and Sciences (A.A.S.), Accounting and Business/Management
LSRHS Licoln Sudbury Regional High School 1970 — 1973
College Prep, General Studies
ABRHS Acton-Boxborough Regional High School 1969 — 1970
College Prep
St Rose of Lima, Massapequa, NY 1966 — 1969
Grammar School, Diploma, High School Prep
Lisa LaBonte's Friendly Ice Cream Experience September 1987 - November 1999
Job Agile Coach
Industry Information Technology and Services
Experience
MassMutual Financial Group August 2001 - Present
Friendly Ice Cream September 1987 - November 1999
United States Air Force 1983 - 1985
Skills
Product Owner, Agile Project Management, Certified Project..., Team Building, SDLC, PMP, Business Intelligence, Agile, Mentoring, Scrum, Agile Methodologies, Projects, Project Management
Education
Rensselaer Polytechnic Institute at Hartford 2001 — 2003
Masters, Information Systems Management
Western New England College 1994 — 2000
Bachelor, Finance
MassMutual Financial Group August 2001 - Present
Friendly Ice Cream September 1987 - November 1999
United States Air Force 1983 - 1985
Skills
Product Owner, Agile Project Management, Certified Project..., Team Building, SDLC, PMP, Business Intelligence, Agile, Mentoring, Scrum, Agile Methodologies, Projects, Project Management
Education
Rensselaer Polytechnic Institute at Hartford 2001 — 2003
Masters, Information Systems Management
Western New England College 1994 — 2000
Bachelor, Finance
Steve Tevault's Friendly Ice Cream Experience September 1997 - March 2015
Job Senior Oracle Database Administrator at Allied World
Industry Insurance
Experience
Allied World March 2015 - Present
Friendly Ice Cream September 1997 - March 2015
The Hartford December 2005 - December 2006
Shoe Carnival June 1995 - May 1997
Skills
Excel, Business Objects, SQL, C++, Problem Solving, Hyperion EPM, Essbase, PL/SQL, Unix Shell Scripting, Project Management, Microsoft Office, Business Intelligence, Microsoft Excel, Microsoft Word, Crystal Reports, Visual Basic, Microsoft SQL Server, Oracle, Software Documentation, Business Analysis, Windows
Education
University of Evansville 1991 — 1995
Bachelor of Science, Computer Science
Allied World March 2015 - Present
Friendly Ice Cream September 1997 - March 2015
The Hartford December 2005 - December 2006
Shoe Carnival June 1995 - May 1997
Skills
Excel, Business Objects, SQL, C++, Problem Solving, Hyperion EPM, Essbase, PL/SQL, Unix Shell Scripting, Project Management, Microsoft Office, Business Intelligence, Microsoft Excel, Microsoft Word, Crystal Reports, Visual Basic, Microsoft SQL Server, Oracle, Software Documentation, Business Analysis, Windows
Education
University of Evansville 1991 — 1995
Bachelor of Science, Computer Science
Shaun Dumaine's Friendly Ice Cream Experience March 1998 - July 2003
Job Preferred Transition Specialist at Merrill Lynch
Industry Financial Services
Experience
Merrill Lynch March 2015 - Present
Scottrade November 2012 - November 2014
Charles Schwab February 2010 - November 2012
Bob Evans March 2009 - February 2010
Aisin U.S.A. Mfg., Inc. November 2005 - March 2009
Interstate Welding & Fabrication/ Lenex Steel October 2003 - November 2005
Friendly Ice Cream March 1998 - July 2003
Dunkin Donuts September 1994 - March 1998
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Training, PowerPoint, Outlook, Team Leadership, Data Entry, Teamwork, Management, Sales, Investments, Series 7, Series 63, Mutual Funds, Food, Finance, Financial Services, Restaurants, Leadership Development, Options, Leadership, Securities, Equities, Customer Satisfaction
Education
Indiana State University - Scott College of Business 2005 — 2008
Bachelor of Science, Management, Finance
Community College of Rhode Island 1998 — 2002
Associate of Arts, General Studies
Merrill Lynch March 2015 - Present
Scottrade November 2012 - November 2014
Charles Schwab February 2010 - November 2012
Bob Evans March 2009 - February 2010
Aisin U.S.A. Mfg., Inc. November 2005 - March 2009
Interstate Welding & Fabrication/ Lenex Steel October 2003 - November 2005
Friendly Ice Cream March 1998 - July 2003
Dunkin Donuts September 1994 - March 1998
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Training, PowerPoint, Outlook, Team Leadership, Data Entry, Teamwork, Management, Sales, Investments, Series 7, Series 63, Mutual Funds, Food, Finance, Financial Services, Restaurants, Leadership Development, Options, Leadership, Securities, Equities, Customer Satisfaction
Education
Indiana State University - Scott College of Business 2005 — 2008
Bachelor of Science, Management, Finance
Community College of Rhode Island 1998 — 2002
Associate of Arts, General Studies
Doug Sprague's Friendly Ice Cream Experience September 1981 - November 1983
Job Owner, Gemini Photo Events
Industry Photography
Experience
Gemini Photo Events November 1997 - Present
Sprague Flooring February 1986 - November 1997
All Natural Sales September 1983 - February 1986
Friendly Ice Cream September 1981 - November 1983
Harris County Child Welfare, Texas Dept of Human Resources October 1980 - September 1981
Skills
Customer Service, Photography, Photoshop, Portraits, Writing
Education
Michigan State University 1974 — 1979
B.S., Criminal Justice
Walpole High School 1971 — 1974
High School, College Prep
Gemini Photo Events November 1997 - Present
Sprague Flooring February 1986 - November 1997
All Natural Sales September 1983 - February 1986
Friendly Ice Cream September 1981 - November 1983
Harris County Child Welfare, Texas Dept of Human Resources October 1980 - September 1981
Skills
Customer Service, Photography, Photoshop, Portraits, Writing
Education
Michigan State University 1974 — 1979
B.S., Criminal Justice
Walpole High School 1971 — 1974
High School, College Prep
Marty Wilcox's Friendly Ice Cream Experience September 1972 - July 1981
Job Danny Boy's Canton Ohio
Industry Restaurants
Experience
Outback Steakhouse April 1997 - December 2012
Red Lobster June 1981 - April 1997
Friendly Ice Cream September 1972 - July 1981
Skills
Restaurants, Restaurant Management, Strategic Planning, Customer Relations, Customer Service, Hospitality, Retail, Food & Beverage, Problem Solving, Food, Catering, Operations Management
Education
State University of New York at Buffalo 1973 — 1977
Outback Steakhouse April 1997 - December 2012
Red Lobster June 1981 - April 1997
Friendly Ice Cream September 1972 - July 1981
Skills
Restaurants, Restaurant Management, Strategic Planning, Customer Relations, Customer Service, Hospitality, Retail, Food & Beverage, Problem Solving, Food, Catering, Operations Management
Education
State University of New York at Buffalo 1973 — 1977
Adam McCauley's Friendly Ice Cream Experience October 2000 - October 2003
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Restaurants and Pub January 2006 - June 2009
YUM Enterprises October 2003 - November 2005
Friendly Ice Cream October 2000 - October 2003
LSG/Sky Chefs, Bradley International October 1990 - October 2000
Education
Springfield Technical Community College 2010 — 2011
C.O.C, Computer Systems Engineering Technology
Newburgh Free Academy
High School Diploma
Springfield Technical Community College
Computer Systems Engineering Technology
Restaurants and Pub January 2006 - June 2009
YUM Enterprises October 2003 - November 2005
Friendly Ice Cream October 2000 - October 2003
LSG/Sky Chefs, Bradley International October 1990 - October 2000
Education
Springfield Technical Community College 2010 — 2011
C.O.C, Computer Systems Engineering Technology
Newburgh Free Academy
High School Diploma
Springfield Technical Community College
Computer Systems Engineering Technology
Kenneth B. Taylor's Friendly Ice Cream Experience August 1984 - April 2000
Job Lead Analyst at National Grid
Industry Utilities
Experience
National Grid November 2010 - Present
National Grid April 2005 - March 2008
National Grid December 2000 - April 2005
Friendly Ice Cream August 1984 - April 2000
Skills
Internal Controls, Internal Audit, SAP ERP, Analysis, Business Analysis, Visio, Data Analysis, Process Improvement, Business Process..., SAP, Requirements Gathering, Access, SDLC, Business Objects, Risk Management
Education
Western New England College 1980 — 1983
Master of Business Administration (MBA)
Florida Institute of Technology 1971 — 1976
Bachelor of Science (B.S.)
National Grid November 2010 - Present
National Grid April 2005 - March 2008
National Grid December 2000 - April 2005
Friendly Ice Cream August 1984 - April 2000
Skills
Internal Controls, Internal Audit, SAP ERP, Analysis, Business Analysis, Visio, Data Analysis, Process Improvement, Business Process..., SAP, Requirements Gathering, Access, SDLC, Business Objects, Risk Management
Education
Western New England College 1980 — 1983
Master of Business Administration (MBA)
Florida Institute of Technology 1971 — 1976
Bachelor of Science (B.S.)
Ann Lapham's Friendly Ice Cream Experience January 1987 - January 1994
Job Pharmacy Technician at CVS
Industry Restaurants
Experience
CVS April 2012 - Present
New England Sinai Hospital October 2011 - November 2011
Friendly Ice Cream Corporation 2006 - 2010
Friendly Ice Cream January 1987 - January 1994
Skills
Customer Service, Business Management, Inventory Management, Process Scheduler, Retail, Medical Terminology, Outlook, Teamwork, Software Documentation, Cpr Certified, Microsoft Word
Education
Lincoln Technical Institute-Brockton 2011 — 2011
Certification, Pharmacy Technician
The Salter School
Fisher Jr College 1991 — 1994
Associate Degree, Paralegal
Fisher Junior College
Associate, Paralegal
Lincoln Technical Institute
CVS April 2012 - Present
New England Sinai Hospital October 2011 - November 2011
Friendly Ice Cream Corporation 2006 - 2010
Friendly Ice Cream January 1987 - January 1994
Skills
Customer Service, Business Management, Inventory Management, Process Scheduler, Retail, Medical Terminology, Outlook, Teamwork, Software Documentation, Cpr Certified, Microsoft Word
Education
Lincoln Technical Institute-Brockton 2011 — 2011
Certification, Pharmacy Technician
The Salter School
Fisher Jr College 1991 — 1994
Associate Degree, Paralegal
Fisher Junior College
Associate, Paralegal
Lincoln Technical Institute
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